This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…
Cummings, Joel; Cummings, Lara; Frederiksen, Linda
This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…
Cannon, Patricia A.
Suggests that nonusers of academic libraries should be identified and studied because they are part of the same three groups they expect to attract: faculty, staff, and students. The results of the application of lifestyles research to public library user groups are reviewed, and their implications for academic library reference services are…
Huang, Samuel T.
The role of academic reference librarians is taking new shape with the continuous development of library technologies. In addition to their traditional bibliographical, academic, and personal competencies, librarians also have to possess technological expertise in order to gain access to automated library processes both for themselves, and for…
As technology continues to advance, libraries in Europe and America continue to improve upon their virtual reference services by employing new Web technologies and applying them to existing services. West African academic libraries have begun providing resources electronically to their users but still typically lag behind in the services they…
Perdue, Bob; Piotrowski, Chris
Presents results of managerial rotation program (librarians take turns on two-year cycle serving as department head) in medium-sized academic library reference department. An assessment of both the advantages and disadvantages of such a plan examines impact of this innovative and collegial management technique on staff, library, and patrons. (7…
This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…
Biggs, Mary; Biggs, Victor
A survey of heads of academic library reference services gathered information on reference collection development. Findings included: (1) selection and weeding frequently are not guided by written policies; (2) empirical studies of use are almost nonexistent; and (3) online availability of sources is an important factor in selection. (20…
Perdue, Bob; Piotrowski, Chris
The results of a managerial rotation program in a medium-sized academic library reference department are presented. After meeting certain minimal eligibility requirements, librarians in this department take turns on a 2-year cycle serving as head of the department. This case study is used as a model to assess both the advantages and disadvantages…
Crawford, Gregory A.
Explains conjoint analysis and its use in marketing research and describes an evaluation of reference services in academic libraries that used conjoint analysis to determine user preference regarding the importance of definitiveness of answer, waiting time, service time, number of items found, hours of available service, and cost. (Contains 13…
Robles, Kimberley, Comp.; Wyatt, Neal, Comp.
This College Library Information Packet (CLIP) Note surveys training programs in small and medium-sized academic libraries. In August 1995, 265 small and medium-sized academic libraries were sent a questionnaire; the response rate was 78% (n=206). A comprehensive analysis of survey results is followed by examples of training documentation…
The current study investigates factors influencing increase in reference transactions in a typical week in academic libraries across the United States of America. Employing multiple regression analysis and general linear modeling, variables of interest from the "Academic Library Survey (ALS) 2006" survey (sample size 3960 academic libraries) were…
Academic reference librarians continually observe that many students are embarrassed about not knowing how to use the library and are reluctant to approach the reference desk. The theory of library anxiety offers an explanation, proposing that a fear of being in and using libraries serves as a psychological barrier, hindering many university…
Dee, Cheryl; Allen, Maryellen
Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that…
Omoniyi, Joseph O.
Reports on research that focused on competence and performance of reference libraries in academic libraries in Nigeria. Includes recommendations for improving competence and performance, including the reference process; staffing and other resources; education for reference librarians; knowledge of modern technology; and emotional stability and…
Platt, Jessica; Benson, Pete
The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed in…
Schulte, Stephanie J
Question: How were traditional librarian reference desk services successfully eliminated at one health sciences library? Setting: The analysis was done at an academic health sciences library at a major research university. Method: A gap analysis was performed, evaluating changes in the first eleven months through analysis of reference transaction and instructional session data. Main Results: Substantial increases were seen in the overall number of specialized reference transactions and those conducted by librarians lasting more than thirty minutes. The number of reference transactions overall increased after implementing the new model. Several new small-scale instructional initiatives began, though perhaps not directly related to the new model. Conclusion: Traditional reference desk services were eliminated at one academic health sciences library without negative impact on reference and instructional statistics. Eliminating ties to the confines of the physical library due to staffing reference desk hours removed one significant barrier to a more proactive liaison program. PMID:22022221
Miller, Constance; And Others
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Discusses the application of win-win mindsets and strategy in the employment of LIS (library and information science) graduate assistants in academic library reference services. Considers recruitment, training and support, transition, treating graduate assistants as colleagues, differences from graduate assistants who are not LIS students, and…
This annotated bibliography focuses on academic library usage of audiovisual (AV) methods of instruction, particularly for the enhancement of the reference teaching function. The bibliography's objectives are as follows: to identify current trends with regard to AV methods in library orientation and bibliographic instruction; to isolate instances…
Moegling, Mary Lou
The purpose of this study is to determine responsibilities expected of newly-hired academic reference librarians and background experiences they are expected to possess. The content analysis of 3 months' worth of reference librarian job listings from three 1990 issues of "College & Research Library News" led to a profile of expectations for…
Devine, Christopher; Paladino, Emily Bounds; Davis, John A.
The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…
Bishop, Bradley Wade; Bartlett, Jennifer A.
This study conducted a systematic sample of every 70th reference transaction from over a three-year period and analyzed 1,852 reference transactions asked at an academic library system's fifteen face-to-face (f2f) service points as well as via telephone, e-mail, and chat. Findings indicate two-thirds of the total questions asked were…
Library Journal, 1970
Building data is given for the following academic libraries: (1) Rosary College, River Forest, Illinois; (2) Abilene Christian College, Abilene, Texas; (3) University of California, San Diego, La Jolla, California. (MF)
Mu, Xiangming; Dimitroff, Alexandra; Jordan, Jeanette; Burclaff, Natalie
Virtual Reference Services (VRS) have high user satisfaction. The main problem is its low usage. We surveyed 100 academic library web sites to understand how VRS are presented. We then conducted a usability study to further test an active VRS model regarding its effectiveness.
Deale, H. Vail
Iranian librarianship is in the embryonic stages of development, especially with respect to modern and functional academic libraries. In three major areas--personnel, resources, and physical facilities--the academic libraries are deficient compared with Western standards. (16 references) (Author)
De Groote, Sandra L.; Hitchcock, Kristin; McGowan, Richard
Purpose: To examine reference questions asked through traditional means at an academic health sciences library and place this data within the context of larger trends in reference services. Methodology: Detailed data on the types of reference questions asked were collected during two one-month periods in 2003 and 2004. General statistics documenting broad categories of questions were compiled over a fifteen-year period. Results: Administrative data show a steady increase in questions from 1990 to 1997/98 (23,848 to 48,037, followed by a decline through 2004/05 to 10,031. The distribution of reference questions asked over the years has changed—including a reduction in mediated searches 2,157 in 1990/91 to 18 in 2004/05, an increase in instruction 1,284 in 1993/94 to 1,897 in 2004/05 and an increase in digital reference interactions 0 in 1999/2000 to 581 in 2004/05. The most commonly asked questions at the current reference desk are about journal holdings 19%, book holdings 12%, and directional issues 12%. Conclusions: This study provides a unique snapshot of reference services in the contemporary library, where both online and offline services are commonplace. Changes in questions have impacted the way the library provides services, but traditional reference remains the core of information services in this health sciences library. PMID:17252063
Heaton, G T
New roles for librarians are emerging as a result of rapid changes in information technology. The literature is replete with controversy about nonprofessionals staffing the reference desk, yet such changes in staffing may provide the time librarians need to do other tasks. This paper describes a research project that examined reference desk staffing in academic medical school libraries and its effect on questions received and the provision of a consultation service. A questionnaire was sent to all academic medical school libraries in North America and a 70% return rate was achieved. Results indicated a significant relationship between nonprofessional staffing and both the questions received and the provision of research consultation by appointment. The author suggests that services be reconfigured to make more effective use of both professional and nonprofessional staff. PMID:8938326
Wilkes, Adeline W.; Grant, Susan Marie
Gives a historical explanation of library confidentiality policies and procedures and reviews notable invasions of patron privacy through use of library records by the Federal Bureau of Investigation and the Internal Revenue Service. Also reports on a study that examined patron confidentiality policies in Texas academic library reference…
Quimby, Harriet B.; And Others
The first section of this two-part bibliography contains a bibliographic essay on building a basic reference collection about children's literature for academic libraries, followed by a list of the basic reference works. These cover such areas as history of children's literature, authors, illustrators, readings, awards and prizes, international…
Compares and analyzes job advertisements for catalogers and reference librarians in academic libraries from 1971 to 1990 to trace the impact of automation on job requirements and qualifications. Findings indicate that computer skills are needed, and there are more entry-level jobs being posted for both groups. (Author/JMV)
Generalizing the OpenURL Framework beyond References to Scholarly Works: The Bison-Fute Model; Digital Libraries and Education: Trends and Opportunities; E-Books and Their Future in Academic Libraries: An Overview; Penn State Visual Image User Study.
Van de Sompel, Herbert; Beit-Arie, Oren; Roes, Hans; Snowhill, Lucia; Pisciotta, Henry; Brisson, Roger; Ferrin, Eric; Dooris, Michael; Spink, Amanda
Includes four articles that discuss a conceptual framework for open and context-sensitive reference linking for Web-based scholarly information; issues for academic libraries due to increased use of information and communication technologies; the future of electronic books in academic libraries; and an academic library user study on the needs for…
Nolen, David S.; Powers, Amanda Clay; Zhang, Li; Xu, Yue; Cannady, Rachel E.; Li, Judy
The Mississippi State University Libraries' Virtual Reference Service collected statistics about virtual reference usage. Analysis of the data collected by an entry survey from chat and e-mail transactions provided librarians with concrete information about what patron groups were the highest and lowest users of virtual reference services. These…
Sasala, Kathleen M.
Ten law librarians, at one private and three academic law libraries, were studied to ascertain what types of reference services they provide to their patrons. The current model employed in public libraries today was used as the baseline against which to measure these legal reference services. This model employs five traditional categories of:…
Allen, Frank R.; Smith, Rita H.
Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)
For the past several years, many in the library profession have questioned the relevance of reference librarians in the digital age. With so much information available online, are reference librarians even still needed? The author believes they are--probably even more so today than ever. It is precisely the vast proliferation of electronic…
Hoover, Ryan E.
Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…
Mallon, Melissa, Ed.
Ask any academic librarian if marketing their library and its services is an important task, and the answer will most likely be a resounding "yes!" Particularly in economically troubled times, librarians are increasingly called upon to promote their services and defend their library's worth. Since few academic libraries have in-house marketing…
Kramer, Eileen H.
Research at a library at Utica College (New York) revealed that "roving" reference librarians provided more sophisticated and thorough service than "stationary" ones, improving student search strategies and prompting twice as much work with electronic resources as conventional service. Roving also boosted librarian-client interaction by 13.6%.…
Cullen, Rowena; Nagata, Haruki
Academic libraries in Japan are well resourced by international standards, and support Japan's internationally recognized research capability well, but there are also ways in which they reflect Japan's strong bureaucratic culture. Recent changes to the status of national university libraries have seen a new interest in customer service, and…
Martell, Charles; Untawale, Mercedes
Explores important quality of work life strategy--job redesign--and discusses job enlargement and job enrichment. A case study of academic library personnel demonstrates how introduction of automated systems at University of California, Berkeley led to restructuring and enrichment of jobs. References and list of selected resources are appended.…
Academic libraries are flocking to online social networking sites in an effort to meet users where they are. Pinterest is the latest of these rapidly growing online social networking tools. The author of this article reports results from a survey on academic libraries' presence on Pinterest. The survey found most academic library pinboards are in…
The Inglewood, California, public library provides a manual on reference service. The theory, purpose, and objectives of reference are noted, and goals and activities are described in terms of budget, personnel, resources, and services. A chapter on organization covers service structure, information services, relationships with other library…
Bickham, Grandin; Saile, Lynn; Havelka, Jacque; Fitts, Mary
Introduction: Johnson Space Center (JSC) offers two extensive libraries that contain journals, research literature and electronic resources. Searching capabilities are available to those individuals residing onsite or through a librarian s search. Many individuals have rich collections of references, but no mechanisms to share reference libraries across researchers, projects, or directorates exist. Likewise, information regarding which references are provided to which individuals is not available, resulting in duplicate requests, redundant labor costs and associated copying fees. In addition, this tends to limit collaboration between colleagues and promotes the establishment of individual, unshared silos of information The Integrated Medical Model (IMM) team has utilized a centralized reference management tool during the development, test, and operational phases of this project. The Enterprise Reference Library project expands the capabilities developed for IMM to address the above issues and enhance collaboration across JSC. Method: After significant market analysis for a multi-user reference management tool, no available commercial tool was found to meet this need, so a software program was built around a commercial tool, Reference Manager 12 by The Thomson Corporation. A use case approach guided the requirements development phase. The premise of the design is that individuals use their own reference management software and export to SharePoint when their library is incorporated into the Enterprise Reference Library. This results in a searchable user-specific library application. An accompanying share folder will warehouse the electronic full-text articles, which allows the global user community to access full -text articles. Discussion: An enterprise reference library solution can provide a multidisciplinary collection of full text articles. This approach improves efficiency in obtaining and storing reference material while greatly reducing labor, purchasing and
Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)
Gayton, Jeffrey T.
The apparent death of academic libraries, as measured by declining circulation of print materials, reduced use of reference services, and falling gate counts, has led to calls for a more "social" approach to academic libraries: installing cafes, expanding group study spaces, and developing "information commons." This study compares these social…
Lorenzen, Michael G.
This study examines and evaluates security issues in academic libraries and examines how educators in institutions of higher learning deal with them. Security issues include: the theft of library materials, the mutilation or vandalism of library materials, dealing with deranged and/or disruptive patrons, and assaults on library patrons and staff.…
Gabriel, Michael R.
An academic librarian answered 24 questions using reference books, then tried to answer the same questions using an Internet search engine (Metacrawler). Evaluates the results of the Internet searches and discusses implications for library reference services and reference book publishers; Internet user expectations and satisfaction; and librarians…
Honea, Sion M.
Examines the traditional hierarchical administrative structure in academic libraries. Also analyzes some of its features, and questions specific principles of management in order to propose a more balanced organizational type based on organizational behavior and leadership that will best enable academic libraries to meet challenges. (PEN)
Examines reference questions received at the archives of the Massachusetts Institute of Technology to determine why archival reference service is more time-consuming than standard academic library reference service. Also discusses differences in kinds of information and resources provided, arrangement of materials, and description and access.…
Discussion of academic libraries and the accrediting process focuses on an evaluation and comparison of library guidelines from 17 specialized accrediting bodies with guidelines from regional accreditors. Input versus output measures are discussed, and suggestions for improving the library's participation in the process are offered. (Contains 25…
Baumol, William J.; Marcus, Matityahu
An analysis is conducted of economic issues pertinent to library planning in higher education in the face of rising costs and diminishing financial support. The individual chapters deal with: 1) growth rates in large university libraries; 2) library costs in colleges and universities; 3) cost trends and long-range plans; 4) library data; and 5) a…
Sun, Ping; Rader, Hannelore B.
Discusses user education in China's academic libraries in light of educational reform and the changing role of academic libraries. Describes information technology developments, objectives of user education, and the emphasis on computerbased searching in the Tsinghua University library. (LRW)
Helfer, Doris Small
Discusses the decline in reference statistics in academic libraries and considers the role of access to information via the Internet. Highlights include patron expectations and demands; commercial Web reference services; and virtual reference desk software so libraries can offer 24 hour service, including public libraries. (LRW)
Shapiro, Steven D.
Academic libraries have reported long-term declines in circulation, reference transactions, reserves, and in-house library materials usage. Increasingly, libraries are perceived as being less critical to the academic enterprise. Are these trends irreversible? Perhaps public libraries and some innovative academic libraries can provide us with some…
Kai-Wah Chu, Samuel
This is an exploratory study investigating the use of wikis in academic libraries. Reasons for using and not using wikis, level of control exerted on wikis users and perceived benefits and costs of using wikis are the major areas examined. Sixty universities were selected to complete either survey 1 or survey 2, depending on their usage of wikis…
The article examines some of the non-routine challenges that an academic library director can expect to deal with during his or her career. Each challenge is discussed in a paragraph or two, beginning by characterizing the challenge as an animal that serves as a metaphor for unusual but nonetheless important conditions that can, sooner or later,…
Johns, Claude, Jr., Ed.; Moore, Beverly, Ed.
This master plan for Colorado academic libraries assesses current strengths and weaknesses of public and private academic libraries in the state and forecasts the role of academic libraries in support of higher education. The plan consists of a series of recommendations divided into six related and overlapping sections: access, collection…
Perkins, Gay Helen; Slowik, Amy J. W.
In the summer of 2010, two researchers interviewed twenty-three library administrators of comparable academic libraries at American universities for their views of the value of research in academic libraries. The interview questions focused on the administrators' perceived value of academic librarians' research, incentives given to academic…
Fox, Bette-Lee; And Others
Three articles on library buildings present Library Journal's annual architectural survey of completed public and academic library buildings and library projects in progress; guidelines for leasing a shared library facility, and a description of a successful public library building project in Michigan are also discussed. (EM)
This study examines the extent to which ARL academic libraries collect graphic novels. Using a core list of 176 titles developed from winners of major comics industry awards and a library-focused "best of" list, the holdings of 111 ARL academic libraries were searched using the libraries' online catalogs. Results suggest that most of the…
A survey was conducted of 104 Ohio academic libraries to determine how these libraries define security problems, what type of security problems existed in the libraries and what the extent of these problems was. The survey of 11 questions revealed the following: few Ohio academic libraries have a written security policy; a significant number…
Gbadamosi, Belau Olatunde
The paper examines the level of library automation and virtual library development in four academic libraries. A validated questionnaire was used to capture the responses from academic librarians of the libraries under study. The paper discovers that none of the four academic libraries is fully automated. The libraries make use of librarians with…
Summarizes elements contributing to the evolution of the present Sigmund Samuel Library, University of Toronto, Canada, including reasons for renovation, committee deliberations, purchasing of equipment, and problems encountered during the actual renovation and moving of materials. Two references are cited. (EJS)
Marston, Christopher C.
The Academic Libraries Survey (ALS) was established in 1966 to collect concise information on library resources, services, and expenditures for the entire population of academic libraries in the United States. The ALS is conducted every 2 years as a cooperative venture of the U.S. Department of Education and the Department of Commerce, Bureau of…
Morahan, Marie Joseph
Guidelines and objectives of the Academic Librarians Exchange Program, which facilitates sharing of professional librarians among the college libraries of Rockland County, are described. Future developments could include the expansion of this program into the public libraries. (MBR)
Sassen, Catherine; Wahl, Diane
This study concerns administrative support provided to encourage the research and publishing activities of academic librarians working in Association of Research Libraries member libraries. Deans and directors of these libraries were asked to respond to an online survey concerning the support measures that their libraries provide, as well as their…
Emmons, Mark; Wilkinson, Frances C.
What impact does the academic library have on student persistence? This study explores the relationship between traditional library input and output measures of staff, collections, use, and services with fall-to-fall retention and six-year graduation rates at Association of Research Libraries member libraries. When controlling for race/ethnicity…
Mood, Terry Ann
Lack of library programs for foreign students is substantiated by a questionnaire sent to academic libraries. Specialized library handouts in foreign languages, purchase of materials about students' home countries, outreach by liaison librarian, library instruction, and staff development are suggested as means of providing service. Twenty-two…
Tancheva, Kornelia; Andrews, Camille; Steinhart, Gail
Determining the best methods of assessment for a library instruction program in a large research university can be a challenging task. Albert R. Mann Library at Cornell University Library has pilot-tested three methods of formative and summative assessment for its library instruction program--attitudinal, outcomes-based, and gap-measure--and…
Null, David G.
Addresses public and scholarly interest in the fields of family history and genealogy. Highlights include attitudes before and after publication of Alex Haley's "Roots," library literature on genealogy, history of the family as a field of study, and academic library collection development and services. Twenty-five references are provided. (EJS)
Rosen, C. Martin; And Others
Discusses the role that academic libraries play in encouraging cultural diversity on university and college campuses to support efforts to recruit and retain minority students and faculty. Strategies developed at Bowling Green State University to increase library hiring of minority student workers are described. (Contains 10 references.) (LRW)
Mozenter, Frada; Sanders, Bridgette T.; Welch, Jeanie M.
Discusses academic library liaison programs and describes the restructuring of a liaison program at the University of North Carolina, Charlotte to help strengthen the relationship between the library and the teaching faculty. Also reports results of a survey of selected departments that assessed the effectiveness of reference librarians as…
Lehner, John A.
Critiques the process for selecting academic librarians. Discusses the role of job analysis, the use of reference checks, structured interviews, open sessions, candidate presentations, and performance testing. Concludes that many of the deficiencies in academic library selection could be corrected without undermining the collegial and…
Bishop, Bradley Wade
The purpose of this article is to explore location-based questions as a weakness of virtual reference consortia and discuss how to mitigate related issues. Content analysis of how both local and non-local academic librarians responded to location-based questions provides insight into considerations academic libraries must make when participating…
National Software Reference Library (NSRL) (PC database for purchase) A collaboration of the National Institute of Standards and Technology (NIST), the National Institute of Justice (NIJ), the Federal Bureau of Investigation (FBI), the Defense Computer Forensics Laboratory (DCFL),the U.S. Customs Service, software vendors, and state and local law enforement organizations, the NSRL is a tool to assist in fighting crime involving computers.
Engel, Debra; Robbins, Sarah
This study explores the use of telephone interviews within academic libraries by surveying the 112 academic institutional members of the Association of Research Libraries to identify how telephone interviews are utilized. By comparing the literature to the research results, the authors conclude with best practices for telephone interviews.…
An ongoing project at Mercer University's Regional Academic Center Libraries illustrates how utilizing established assessment guidelines, stakeholder input, and a clear understanding of audience and curriculum needs may all be used to optimize a collection. Academic branch libraries often have clear collection development limitations in terms of…
Bowman, Adam C.
The purpose of this study was to explore the adaptive measures that academic libraries perform when implementing and operating a 24-hour schedule. Five in-depth interviews were conducted with current managerial-level librarians at 24-hour academic libraries. The exploratory interviews revealed similar measures for security, budgeting, employee…
This study examines the academic library experiences of African American undergraduates attending a research university in the Midwest. Data collection techniques included questionnaires and ethnographic observations. The results indicated that African American undergraduates are using the academic library primarily to read and to study with their…
Murphy, Sarah Anne; Bedard, Martha A.; Crawley-Low, Jill; Fagen, Diane; Jette, Jean-Paul
The Standards Committee of the Veterinary Medical Libraries Section was appointed in May 2000 and charged to create standards for the ideal academic veterinary medical library, written from the perspective of veterinary medical librarians. The resulting Standards for the Academic Veterinary Medical Library were approved by members of the Veterinary Medical Libraries Section during MLA '03 in San Diego, California. The standards were approved by Section Council in April 2005 and received final approval from the Board of Directors of the Medical Library Association during MLA '04 in Washington, DC. PMID:15685288
Although many social sciences theories have been applied to the field of library and information science, one theory that has received relatively little attention is dramaturgy. The dramaturgical perspective posits that social life is inherently theatrical in nature. When applied to the academic library setting, both librarians and library users…
Today's academic libraries must demonstrate their value to cost-conscious university administrators. Budget trade-off decisions that involve the library can be difficult for any university administrator to make, and such decisions are complicated by the recent appearance of massive global digital libraries that seem poised to replace the…
Summarizes the history of library internships in cataloging. Reviews a survey of 112 academic practitioners and educators regarding the value of cataloging internships in the masters of library science program. Findings indicate that internships are needed to educate library students. Sample cataloging internship programs are appended. (JMV)
Dai, Longji; Chen, Ling; Zhang, Hongyang
Describes CALIS (China Academic Library and Information System), a nationwide academic library consortium funded primarily by the Chinese government to serve multiple resource-sharing functions among the participating libraries, including online searching, interlibrary loan, document delivery, and coordinated purchasing and cataloging, by…
Kosturski, Kate; Skornia, Frank
The 2009 "Horizon Report" called mobile technologies "an opportunity for higher education to reach its constituents in new and compelling ways." The report implied that academic libraries would find them to be the ideal tools for bringing reluctant researchers to the library, mainly for their convenience. It's not hard to see why--in 2008, mobile…
The move to an increasingly digital research environment has substantially disintermediated both academic and corporate libraries from the research process. The full impact of this disruptive change has been more clearly expressed in the corporate environment, in which libraries are less insulated by institutional tradition and historical…
Fan, Suhua Caroline; Welch, Jennifer M
An academic health sciences library wanted to redesign its website to provide better access to health information in the community. Virtual reference data were used to provide information about user searching behavior. This study analyzed three years (2012-2014) of virtual reference data, including e-mail questions, text messaging, and live chat transcripts, to evaluate the library website for redesigning, especially in areas such as the home page, patrons' terminology, and issues prompting patrons to ask for help. A coding system based on information links in the current library website was created to analyze the data. PMID:27391180
Cottam, Keith M.
As research libraries have grown, a trend has developed to recruit specialists to support the administrative and technical functions of the library. Business, planning, automation, personnel, and facilities specialists are among those currently employed. Libraries which utilize such specialists experience significant gains in flexibility to…
Cady, Susan A.
Securing adequate insurance coverage is an important aspect of preserving library collections. Insurers determine rates, within an institution's limits of coverage, based on the library building's environment and the library's estimate of the collection's replacement cost. Methods of categorizing and projecting these costs are explored with…
Riggs, Donald E.
A discussion of academic library management during retrenchment looks at a variety of issues, including staffing needs in the labor-intensive library environment, acquisitions budgeting, interlibrary cooperation (ownership vs. access to resources), entrepreneurship and strategic planning for problem solving, and use of total quality management…
Mech, Terrence F.
This examination of the managerial profiles of 354 academic library directors indicates that directors are active primarily in management roles within their libraries, although significant variations exist among directors at doctoral, comprehensive, baccalaureate, and two-year institutions. Work contacts and the importance of human, conceptual,…
Yeh, Thomas Y.
Presents overview of common characteristics and problems of academic libraries in China which operate under rules issued from the central government in Beijing. Discussion covers building design, furniture and equipment, budgets and salaries, personnel management, collection development, library materials, use rate, effects of the Cultural…
University and college libraries often seek ways to demonstrate their impact for the academic community. This article reports the results from a two-year study that analyzed library use as demonstrated through checkouts and off-campus access to full-text resources against grade point averages (GPAs) of undergraduates and graduates at a large…
Cahalan, Margaret W.; Justh, Natalie M.
Based on information from the 1996-97 Integrated Postsecondary Education Data System (IPEDS) Academic Libraries survey, this document presents statistics on libraries in U.S. higher education institutions. Specifically, data are provided on: circulation and interlibrary loan transactions; public service hours; number served, number of reference…
Bennett, Charlie; Bodnar, Jon
Much has been written about library commons in recent years. For the most part, that literature has dealt with designing information and learning commons that support student learning by giving them the tools and resources they need for their academic work. However, few authors have discussed how a library commons might facilitate collaboration…
Chu, Samuel Kai-Wah; Du, Helen S.
This is an exploratory study investigating the use of social networking tools in academic libraries, examining the extent of their use, library staff's perceptions of their usefulness and challenges, and factors influencing decisions to use or not to use such tools. Invitations to participate in a web-based survey were sent to 140 university…
Fiscella, Joan B.; Ringel, Joan D.
Academic libraries should follow the practice adopted by some academic institutions during recent periods of economic scarcity and develop economic and political ties with the business community, a partnership that could provide genuine benefits for members of the business community, elected officials, and academia. An example of such cooperation…
The purpose of this quantitative study was to determine the preparation methods experienced by academic library deans and which methods they perceived to be most valuable. Rosser, Johnsrud, and Heck (2000, 2003) defined the theoretical constructs of effective academic leadership upon which this study is based. The instrument--a modified version of…
Opinion Research Corp., Princeton, NJ.
This newly updated and revised expansion of the Wisconsin Library Trustee's Manual serves as a comprehensive resource and how-to guide for board members of public libraries that range in size and scope from small to large communities in both urban and rural areas. The manual includes basic information to which every Wisconsin library trustee…
Somoza-Fernandez, Marta; Abadal, Ernest
This paper aims to analyse the characteristics of tutorials created by academic libraries. It evaluates a sample of 180 tutorials by applying thirty basic indicators referring to general characteristics, content, teaching methodology, usability and technology. The general conclusion is that most of the tutorials are at an early stage of…
Examines selected literature on the role of student employment in academic libraries from the early 1900s to the present. Discusses stereotypes, responsibilities, qualifications, standards, gender and racial bias, training, job assignments, performance, and benefits of student employment. Contains 79 references. (AEF)
Discusses the impact of information technology and networking on higher education with particular reference to academic libraries, based on experiences in Australia and New Zealand. Highlights include technology and learning; open learning and the virtual campus; network infrastructure; database access; electronic publishing; information…
Koulouris, Alexandros; Kapidakis, Sarantos
This paper presents a policy decision tree for digital information management in academic libraries. The decision tree is a policy guide, which offers alternative access and reproduction policy solutions according to the prevailing circumstances (for example acquisition method, copyright ownership). It refers to the digital information life cycle,…
Newcomer, A P; Pisciotta, R A
While females are still underrepresented as directors overall, the results of our survey indicate that in the past ten years female library directors have been hired in numbers nearly matching their overall percentage of the medical library profession. When the personal characteristics of medical library directors are compared by gender, male directors are more likely to be married, have children, and be somewhat younger upon attaining their first directorship. When the professional characteristics are compared, the only notable difference is that a greater portion of males hold a second master's degree. Despite the changing numbers of female library directors in the past ten years, these differences all held constant before and after 1977. Only the number of internal successions to directorship changed over time. The succession patterns of medical library directors now match more closely those of other academic library directors. PMID:2720221
Sargent, Aloha R.; Becker, Bernd W.; Klingberg, Susan
This case study analyzes the use of library school interns on subject-based teams for the social sciences, humanities, and sciences in the San Jose State University Library. Interns worked closely with team librarians on reference, collection development/management, and instruction activities. In a structured focus group, interns reported that the…
Buchanan, Heidi; Webb, Katy Kavanagh; Houk, Amy Harris; Tingelstad, Catherine
Librarians at four different academic institutions concurrently completed curriculum mapping projects using varying methods to analyze their information literacy instruction. Curriculum mapping is a process for systematically evaluating components of an instructional program for cohesiveness, proper sequencing, and goal achievement. There is a…
Arroyo, Sonia Santana
There persists an intense debate on whether or not the traditional reference desk should be in academic libraries. Yet, despite many anti-desk studies, the place of the reference desk still remains. This paper aims to review the current significance of the reference desk for some libraries, as well as the importance of choosing the proper…
Moody, Marilyn K.; And Others
Presents seven articles that discuss reference librarians and technical services librarians; evaluating online public access catalogs; bibliographic instruction and CD-ROMs; interactive multimedia and electronic media in academic libraries; open versus closed stacks for academic library periodical collections; policies and procedures manuals as…
The Federal Government is introducing a new funding model for research in Australian higher education institutions, the Research Quality Framework (RQF). This paper provides an overview of the RQF and looks at possible impacts of the RQF on academic libraries in Australia. These impacts are drawn from experience at one Australian university,…
Crothers, Stephen; Prabhu, Margaret; Sullivan, Shirley
The authors recount experiences of the variety of problems and issues involved in providing access to electronic journals in a large academic library. The paper excludes concerns emanating from decisions to subscribe to aggregations such as those produced by vendors like EBSCO, but concentrates on scholarly journals ordered individually, or as…
Discusses the McDonaldization thesis that suggests that many aspects of the fast food industry are making their way into other areas of society. Explores whether this thesis is applicable to academic libraries, focusing on efficiency, calculability, predictability, control, user expectations, pros and cons of teams, and creativity and information…
Gedeon, Julie A.; Rubin, Richard E.
Discusses problems with performance evaluations in academic libraries and examines attribution theory, a sociopsychological theory which helps explain how biases may arise in the performance-evaluation process and may be responsible for producing serious and unrecognized inequities. Considers fairness in performance evaluation and differential…
To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…
The academic library in the 21st Century must find innovative ways to remain central to the mission of the institution that it represents, and the people that it serves. Some of those ways involve what traditionally has been the province of student services. After hours events with music and art, poetry slams, and electronic gaming are a few of…
Oling, Lori; Mach, Michelle
Explores tour trends in academic Association of Research Libraries (ARL), specifically examining the prevalence of several tour formats, including guided, self-guided, and virtual Web tours. Results from a survey conducted in November 2000 include statistical information about tour administration, audience, and structure, as well as perceptions of…
Durant, David M.; Horava, Tony
The e-book is raising fundamental questions around the dynamics and habits of reading; the role of books in the academic library; and the role of librarians in addressing new realities of reading and learning. Print and digital texts foster different styles of reading and different ways of thinking and doing research. This paper examines…
Witt, Steven W.; Kutner, Laurie; Cooper, Liz
This study surveyed academic libraries across the United States to establish baseline data on their contributions to campus internationalization. Supplementing data from the American Council on Education (ACE) on internationalization of higher education, this research measured the level of international activities taking place in academic…
Data from a national sample of academic library directors were used to determine their educational attainment, previous professional experience, selection processes through internal or external channels, and whether male or female directors tend to be appointed through internal or external progression. (JAB)
Discusses library Web sites and explains some of the benefits when libraries make their sites into reference portals, linking them to other useful Web sites. Topics include print versus Web information sources; limitations of search engines; what Web sites to include, including criteria for inclusions; and organizing the sites. (LRW)
Kim, Yong-Mi; Abbas, June
This study investigates the adoption of Library 2.0 functionalities by academic libraries and users through a knowledge management perspective. Based on randomly selected 230 academic library Web sites and 184 users, the authors found RSS and blogs are widely adopted by academic libraries while users widely utilized the bookmark function.…
Trochim, Mary Kane
Information on the growth of bibliographic utilities and academic library networking is presented in this report, as well as profiles of interlibrary loan activity at six academic libraries who are members of a major bibliographic utility. Applications of computer technology and network participation in academic libraries, and the major events in…
MacDougall, A. F.; And Others
Discussion of operational effectiveness in libraries focuses on a modeling approach that was used to compare the effectiveness of a local interlibrary loan system with using a national system, the British Library Document Supply Centre (BLDSC). Cost figures and surveys of five academic libraries are described. (six references) (LRW)
This overview of academic libraries in Hong Kong highlights Chinese University, Hong Kong University, and Hong Kong Polytechnic. A history of Chinese University and its branch college libraries, library cooperation, and higher education in Hong Kong are noted. (EJS)
Traces the history of student academic library employees and reviews the related literature on the changing role of library student assistants. Highlights include changes in libraries' organizational structures; and administrative issues concerning recruitment, interviewing, training, motivation, and employee retention. (LRW)
Mahmood, Khalid; Richardson, John V., Jr.
Purpose: This paper aims to survey the web sites of the academic libraries of the Association of Research Libraries (USA) regarding the adoption of Web 2.0 technologies. Design/methodology/approach: The websites of 100 member academic libraries of the Association of Research Libraries (USA) were surveyed. Findings: All libraries were found to be…
Lynch, Mary Jo
This review of library reference service research, which focuses on the provision of information in response to questions, covers measurement of reference service, evaluation using unobtrusive techniques, online search services, information needs and uses, the process of asking and answering questions, and artificial intelligence. Eighty-four…
Traces developments in China's academic libraries: managing human resources, restructuring library developments, revising and implementing new policies, evaluating services and operations, establishing library systems, building new structures, and exploring joint-use library models. Major focus was to improve services for library user. (Author/LRW)
Brandt, Sandy, Comp.
This directory provides a concise list of academic and special libraries in Idaho. Libraries are listed alphabetically, and include library contact name, title, telephone, fax number, and address. The directory also contains an alphabetical listing of the library contacts, which includes the name of the library where the person works and the…
A study was made to determine the present state of book storage in large North American academic libraries. A letter was sent to every academic library in the Association of Research Libraries (ARL) to inquire if they engaged in book storage. From the 35 which answered affirmatively, 15 were selected for visitation: the libraries of the…
Provides an overview of computer networking and discusses three general applications--communications, remote access, and file transfer--and their benefits to library services. Outlines three problems librarians face--economic and technological access, training, and the challenge of participative development of the Internet. (14 references/notes)…
Discussion of the need for public relations in academic libraries focuses on the results of interviews with 13 library directors on the subject of public relations. Highlights include public relations training; use of academic libraries by community members; public relations activities; fund-raising; and suggestions for further research.…
Okwor, Roseline Ngozi; Mole, Austin J. C.; Ihekwoaba, Emmanuel Chukwudi
This paper seeks to examine the current state of academic utilization of government publications in Nigerian university libraries. Using a descriptive survey, the study focused on three academic libraries in Southeastern Nigeria serving a population of 11,996 undergraduate and postgraduate student library users, 592 of whom answered a…
Liu, Lewis G.
This empirical research examined scale economies of academic research libraries and developed a total cost function for estimating economies of scale. Suggests that libraries in general, and academic research libraries in particular, are information provision organizations that provide multiproducts and multiservices. Findings indicate that slight…
Digital technologies, combined with library expertise in information management and bibliographic control, access, dissemination and preservation, have provided new opportunities for academic libraries to play a more active role in the publication of scholarly information. Over the past decade a number of Australian academic libraries, drawing on…
Cross, Emma; Mould, David; Smith, Robert
The rise of game development and game studies on university campuses prompts academic libraries to consider how to support teaching and research in this area. This article examines current issues and challenges in the development of game collections at academic libraries. The gaming ecosystem has become more complex and libraries may need to move…
Academic liaison--the two-way communication between a particular academic area and the library, focused through an individual or group of library staff--has received little attention in the debate about performance measurement. Changes have taken place in higher education libraries in both scale, with the growth of student numbers, and intent,…
Prince, William W., Ed.
This directory of academic library instruction programs in Virginia reflects data compiled from 82 academic libraries that responded to a questionnaire sent out in August 1977. The institution libraries are listed with addresses, the name(s) of contact person(s), and a telephone number. The survey results are organized by the format and the type…
Silverplatter's Electronic Reference Library (ERL) provides wide area network access to its databases using TCP/IP communications and client-server architecture. ERL has two main components: The ERL clients (retrieval interface) and the ERL server (search engines). ERL clients provide patrons with seamless access to multiple databases on multiple…
Childers, Thomas A.
Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…
Lawal, Ibironke O.
The number of electronic resources has climbed up steadily in recent times. Some of these e-resources are reference sources, mostly in Science, Technology and Medicine (STM), which publishers convert to electronic for obvious reasons. The library budgets for materials usually have two main lines, budget for one time purchase (monographs) and…
Duncan, Howertine Farrell
This annotated list of 178 items is compiled as a guide to the development of the reference collection in a small medical library. Arrangement, following the pattern of the previous revision, is by broad subject groups. Titles are chiefly in English. Textbooks in subject fields have been omitted since these are covered adequately in several comprehensive guides to the literature. PMID:5439904
Shoham, Snunith; Roitberg N.
Questionnaires and computerized observations were used to measure purposes for visiting the academic library and uses made on its workstations. The research was done among 1004 users in Israel. The findings show that non-library uses are the major activity on academic library workstations and that libraries with large number of workstations are…
Mann, Thomas W., Jr.; And Others
Results of this survey of 26 public and academic libraries of national stature show that the country's major libraries are fully committed to automating their library operations. Major findings of the survey show that: (1) all libraries surveyed are involved in automation; (2) all libraries surveyed have automated their catalogs and bibliographic…
Drake, Paul B.
While the National Library of Medicine created the National Network of Libraries of Medicine (NN/LM) as a network to provide medical and health information, historically few nonmedical academic libraries have participated. University medical libraries and hospital libraries have been the major focus of the Network. Recently, the NNLM has…
The U.S. colleges and universities offering non-sectarian educational programs in Jewish Studies rely on the support of their academic libraries for research materials and library services. For college libraries which use Library of Congress Classification scheme, it is a common practice to integrate "studies" resources into their…
Young, Philip; Vilelle, Luke
Increased mention of journal clubs in the library literature and the recent creation of clubs at the authors' institutions sparked curiosity about how widespread they are in academic libraries. An online survey announced on library listservs assessed their prevalence and practices. Library journal clubs promote current awareness, analysis skills,…
Naylor, Ronald P., Comp.; And Others
This report is the result of a self-study undertaken by the staff of the University of Miami's Otto G. Richter Library as part of the Academic Library Development Program (ALDP), a management self-study program developed by the Association of Research Libraries' Office of University Library Management Studies. The basic responsibility for the…
Ross, Catherine Sheldrick; Nilsen, Kirsti
Examines users' accounts of asking reference questions in Canadian public or academic libraries. Discusses problems, including failure to conduct a reference interview, unmonitored referral, and failure to ask follow-up questions; and considers how the availability of electronic resources, including the Web, has changed reference transactions and…
Shaw, Beth Hansen
This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…
Blair, Edith D.
Selected primarily for the small medical library, this list is compiled to serve as a practical guide for the librarian in developing and utilizing an effective reference collection. Arrangement is by broad subject groups; titles chosen are chiefly in English with geographic coverage limited to the United States and Canada. Texts in subject fields have been omitted since these are adequately covered in several comprehensive guides to the literature. PMID:6041827
Manuel, Sue; Dearnley, James; Walton, Graham
The strategic development of an academic library website is an ongoing process. The methods available to libraries in their efforts to understand the use of their website are also changing. A pilot survey of a group of UK academic libraries provided an insight into the approaches and methods adopted by this group. The study also revealed some of…
Numerous studies on retention have highlighted the role of student engagement in influencing students' withdrawal decisions. This study seeks to address how academic libraries affect student retention by examining the perception of academic library deans or directors on the alignment between library services and resources with ten nationally…
This study focuses on the roles of organizational stories among librarians who work at the reference desk. Twenty librarians employed in four academic institutions were interviewed. Most of the organizational stories shared among the participants and their colleagues were rich in tacit knowledge and can be classified according to four main roles:…
In the early 1990s, numerous academic libraries adopted the web as a communication tool with users. The literature on academic library websites includes research on both design and navigation. Early studies typically focused on design characteristics, since websites initially merely provided information on the services and collections available in…
Wilson, Kerry M.; Halpin, Eddie
This paper discusses the effects of operational convergence, and the subsequent growth of the hybrid library model, upon the professional self-identity of academic library staff. The role of professionalism as a concept and motivational driver within contemporary academic librarianship is examined. Main themes of investigation include the extent…
Bordonaro, Karen; Rauchmann, Sabine
This paper explores how internationalization is understood and experienced in German academic libraries. Its main purpose is to move the discussion of internationalization in academic libraries beyond the boundaries of English-speaking North America by investigating a European perspective. Its secondary purpose is to investigate the role of…
Raschke, Gregory K.
Academic libraries need to change their recruiting and hiring procedures to stay competitive in today's changing marketplace. To be more competitive and effective in their recruitment and hiring processes, academic libraries must foster manageable internal solutions, look to other professions for effective hiring techniques and models, and employ…
Holton, Barbara; Hardesty, Laura; O'Shea, Patricia
This report presents tabulations for the 2006 Academic Libraries Survey (ALS) conducted by the United States Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. An academic library is defined as an entity in a postsecondary institution that provides all of the following: An…
Holton, Barbara; Vaden, Kaleen; O'Shea, Patricia
This report presents tabulations for the 2004 Academic Libraries Survey (ALS) conducted by the United States Department of Education's National Center for Education Statistics (NCES). An academic library is defined as an entity in a postsecondary institution that provides all of the following: An organized collection of printed or other materials,…
Guzzy, Judith E.
Most academic libraries are members of at least one consortium, and many belong to multiple consortia. However, consortia vary widely in the services they offer and in how they are structured. This project, carried out in the fall of 2009, focused on a review of fifteen academic library consortia that: Included two-year colleges, either…
Redden, Carla S.
This paper presents an exploration of the potential utilization of social bookmarking web sites by academic libraries. These web sites, which allow users and organizations to create accounts for bookmarking online content, provide academic libraries tools to collaborate and network, organize and share electronic resources and teach information…
Nitecki, Danuta A.
Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…
Laskowski, Mary; Ward, David
Most academic libraries do not yet have gaming collections, let alone gaming services and facilities that support the unique and growing teaching and research needs of campus environments. Academic libraries in particular need to start thinking about developing the next generation of gaming collections and services. This article examines the…
Phan, Tai; Hardesty, Laura; Sheckells, Cindy; Davis, Denise
This report presents tabulations for the 2008 Academic Libraries Survey (ALS) conducted by the United States Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. This First Look summarizes services, staff, collections, and expenditures of academic libraries in 2- and 4-year,…
Gardner, Susan J.; Juricek, John Eric; Xu, F. Grace
Web sites are increasingly used by academic libraries to promote key services and collections to teaching faculty. This study analyzes the content, location, language, and technological features of fifty-four academic library Web pages designed especially for faculty to expose patterns in the development of these pages.
Schmidle, Deborah Joseph
Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…
Hu, Dehua; Luo, Aijing; Liu, Haixia
OA is to become the future of academic library exchanges in China. With the government's support and promotion of OA, more and more Chinese academic libraries have been committed to participating in OA. The rapid development of OA not only has changed the model of traditional scholarly communication and brought a free communication environment of…
Bryant, Joanna; Matthews, Graham; Walton, Graham
A key area of debate within the public and academic library sectors across the world is use of physical space. Changing ideas about what a library should be, coupled with the growth of digital collections, has raised fundamental questions about how library buildings are used and the role of space in library services. Alongside these drivers is the…
Heilig, Jean M.
Describes e-global library, the first Internet-based virtual library designed for online students at Jones International University and that has grown into a separately licensable product. Highlights include marketing to other academic libraries, both online and traditional; fees; the e-global library model; collection development policies;…
Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…
Hightower, Christy; Sih, Julie; Tilghman, Adam
To help library directors and Web developers create a benchmarking program to compare statistics of academic Web sites, the authors analyzed the Web server log files of 14 university science and engineering libraries. Recommends a centralized voluntary reporting structure coordinated by the Association of Research Libraries (ARL) and a method for…
OCLC Online Computer Library Center, Inc., 2012
This new report details findings from a study OCLC conducted with libraries in mid-2011 to learn about their priorities, initiatives, thoughts on the future of their service points and the sources they use to keep up with developments in the library field. Most academic library staff: (1) Consider licensed e-collections to be a top priority; (2)…
Jankowska, Maria Anna; Marcum, James W.
There is growing concern that a variety of factors threaten the sustainability of academic libraries: developing and preserving print and digital collections, supplying and supporting rapidly changing technological and networking infrastructure, providing free services, maintaining growing costs of library buildings, and lowering libraries'…
Van Ullen, Mary K.; Germain, Carol Anne
In 1999, Steve Coffman proposed that libraries form a single interlibrary loan based entity patterned after Amazon.com. This study examined the suitability of Amazon.com's Web interface and record enhancements for academic libraries. Amazon.com could not deliver circulating monographs in the University at Albany Libraries' collection quickly…
Liu, Lewis Guodo
This empirical research examined scale economies of academic research libraries that belong to the Association of Research Libraries and developed a total cost function for estimating economies of scale. Argues that libraries are information provision organizations that provide multiproducts and multiservices and compares this study with previous…
Hooks, James D.
This study compared the effectiveness of the traditional library lecture and computer-assisted instruction (CAI) in scheduled credit classes in library skills. Subjects were 18 college freshman attending branch campuses who were academically underprepared for college level study and who also lacked basic library skills. Eleven students were taught…
Bennett, Terrence B.; Nicholson, Shawn W.
The use of numeric data has historical significance in the research of many academic disciplines, but today it is burgeoning. Responses from academic business librarians to a 33-item questionnaire are the basis for this study that investigates the interactions between academic business libraries and other local units supplying numeric data…
Du, Jia Tina; Evans, Nina
This study investigated the use of a university library academic service to assist in research information seeking, and the role and value of the academic services in support of research from the viewpoints of both academic users and librarians. Ten Ph.D. students completed questionnaires followed by face-to-face discussions and four academic…
Tooey, Mary Joan (M.J.); Arnold, Gretchen N.
Ethical behavior in libraries goes beyond service to users. Academic health sciences library directors may need to adhere to the ethical guidelines and rules of their institutions. Does the unique environment of an academic health center imply different ethical considerations? Do the ethical policies of institutions affect these library leaders? Do their personal ethical considerations have an impact as well? In December 2013, a survey regarding the impact of institutional ethics was sent to the director members of the Association of Academic Health Sciences Libraries. The objective was to determine the impact of institutional ethics on these leaders, whether through personal conviction or institutional imperative. PMID:25349542
Tooey, Mary Joan M J; Arnold, Gretchen N
Ethical behavior in libraries goes beyond service to users. Academic health sciences library directors may need to adhere to the ethical guidelines and rules of their institutions. Does the unique environment of an academic health center imply different ethical considerations? Do the ethical policies of institutions affect these library leaders? Do their personal ethical considerations have an impact as well? In December 2013, a survey regarding the impact of institutional ethics was sent to the director members of the Association of Academic Health Sciences Libraries. The objective was to determine the impact of institutional ethics on these leaders, whether through personal conviction or institutional imperative. PMID:25349542
Ury, Connie Jo., Ed.; Baudino, Frank, Ed.
These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have references and…
Garcia-Milian, Rolando; Norton, Hannah F; Tennant, Michele R
Social networks such as Facebook allow libraries to be proactive in reaching their users. While some libraries have popular Facebook pages, it remains unclear what attracts users to these pages. This study evaluates relationships between libraries' Facebook page content and popularity. An analysis of 72 academic health sciences libraries' Facebook pages showed positive correlations between number of library fans and number of tabs, photos, events, and wall posts on Facebook. Libraries posting videos had significantly more fans than libraries without them. This study contributes to an understanding of correlations between content and popularity on Facebook, with implications for library outreach. PMID:22559180
Dee, Cheryl R
An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service. PMID:12723811
Reviews developments in British library standards since 1971, highlighting types of standards, public libraries, academic libraries (university, polytechnic, college), school libraries, and special libraries (hospital and health sciences, prison, subject specializations). Thirty-nine references are cited. (EJS)
Jones, Phillip J.; Stivers, James
Academic libraries segregate their personnel into professional and supportive categories almost exclusively on the basis of the American Library Association's (ALA) accredited master's degree. This article surveys the professional discourses of academic librarians and adopts a critical theory methodology to critique this practice. The authors…
Garnsey, Beth A.; Powell, Ronald R.
Describes results of an exploratory survey that examined public library electronic mail reference services and the patrons who used them. Discusses results of print questionnaires and Web-based questionnaires that investigated user satisfaction and classified email reference questions received by public libraries. Library questionnaire and web…
Metcalf, Keyes D.
A nontechnical guide to many facets in the design of efficient libraries is presented for everyone concerned with library building planning. The author discusses--(1) the problems involved in planning libraries for the future, (2) the library objectives and their relation to aesthetic problems, quality of construction, function and cost, (3) the…
Chawner, Brenda; Oliver, Gillian
A survey of New Zealand academic subject/reference librarians was conducted in mid-2011 to identify the most highly valued knowledge, skills and competencies of reference librarians working in libraries in the tertiary sector. The project was part of an international collaborative project involving 13 countries. The results from New Zealand show…
Teague-Rector, Susan; Ballard, Angela; Pauley, Susan K.
Creating a learnable, effective, and user-friendly library Web site hinges on providing easy access to search. Designing a search interface for academic libraries can be particularly challenging given the complexity and range of searchable library collections, such as bibliographic databases, electronic journals, and article search silos. Library…
While library programming for children is a staple in most public libraries, it is quite rare in the academic setting. In 2006 the education librarian at the University of Wisconsin-Eau Claire began offering literacy programs in a library that traditionally discouraged children and community members from using its resources. Successful programs…
Pastine, Maureen; Kacena, Carolyn
Presents budgeting requirements that are needed to meet the electronic library needs in small- and medium-sized academic libraries based on library automation activities at Southern Methodist University (Texas) and a review of the literature. Highlights include cooperative ventures; fund raising; personnel needs; benefits of automation; strategic…
Bhargava, Puneet; Patel, Vatsal B; Iyer, Ramesh S; Moshiri, Mariam; Robinson, Tracy J; Lall, Chandana; Heller, Matthew T
The academic portfolio has become an integral part of the promotions process. Creating and maintaining an academic portfolio in paper-based or web-based formats can be a cumbersome and time-consuming task. In this article, we describe an alternative way to efficiently organize an academic portfolio using a reference manager software, and discuss some of the afforded advantages. The reference manager software Papers (Mekentosj, Amsterdam, The Netherlands) was used to create an academic portfolio. The article outlines the key steps in creating and maintaining a digital academic portfolio. Using reference manager software (Papers), we created an academic portfolio that allows the user to digitally organize clinical, teaching, and research accomplishments in an indexed library enabling efficient updating, rapid retrieval, and easy sharing. To our knowledge, this is the first digital portfolio of its kind. PMID:24965274
Brady, Eileen D.
This subject guide to materials in the reference collection of the Thomas G. Carpenter Library at the University of North Florida brings together reference works on similar subjects that are cataloged under dissimilar Library of Congress call numbers. The reference works listed are some of the more notable and frequently used titles in the…
Phan, Tai; Hardesty, Laura; Hug, Jamie; Sheckells, Cindy
This report presents tabulations for the 2010 Academic Libraries Survey (ALS) conducted by the U.S. Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. The 2010 ALS population included postsecondary institutions with all of the following: total library expenditures that exceed…
The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell of their visions for the profession, or to tell of research that is…
Academic library websites contain a vast amount of complex content and, all too often, there is a lack of established process for creating, updating, and deleting that content. There is no clear vision or purpose to the content, and numerous staff members are expected to maintain content with little guidance. Because of this, many library websites…
Wu, Yuhfen Diana; Liu, Mengxiong
Discusses Internet-based electronic content management in digital libraries and considers the future of academic libraries. Topics include digital technologies; content management systems; standards; bandwidth; security and privacy concerns; legal matters, including copyrights and ownership; lifecycle; and multilingual access and interface. (LRW)
Bradigan, Pamela S.; Rodman, Ruey L.
This paper focuses on how an academic library managed changes in services and space to meet customer needs for streamlined services, increasing efficiency for students, faculty and staff in finding, analyzing, sharing, and producing knowledge. The Ohio State University's John A. Prior Health Sciences Library (PHSL) has merged its circulation and…
Phillips, Nancy Kim
A content analysis was conducted of status messages posted by academic libraries on seventeen Facebook pages. In addition to being informational, libraries attempt to engage and establish rapport with students through Facebook. The university setting not only creates a context for messages, but also offers a mutual set of experiences and values…
Ahmed, Mustafa H.; Suleiman, Raid Jameel
Purpose: Due to the current financial and managerial difficulties that are encountered by libraries in public universities in Jordan and the geographical diffusion of these academic institutions, the idea of establishing a consortium was proposed by the Council of Higher Education to combine these libraries. This article reviews the reality of…
Birdsall, Douglas G.; Hensley, Oliver D.
Presents a strategic planning model originally developed for university research and illustrates its usefulness for academic libraries. Library development and fund-raising activities are used as examples to illustrate the various stages of strategic planning, including scanning the environment, designing the plan, acceptance, and adoption.…
Discussion of mergers in China between individual colleges and universities and much larger universities that have been a part of China's higher education reform focuses on the influence on academic libraries. Topics include collections; acquisitions; staffing; services; funding; resource sharing; library administration; online cataloging systems;…
Barclay, Donald A.
When Bruce Miller took up the position of head librarian at the University of California, Merced in 2001, the plan for the new library was to use the University of California (UC) system's rich base of support as a launching pad for something great and extraordinary: a model academic research library for the twenty-first century. This article…
Louis, Dorothy M.
The library is a relatively safe work place, but no place is completely free from hazards. This paper examines the major health and safety concerns of staff and patrons of academic and public libraries, based on a literature review of approximately 60 articles. According to this literature, general safety hazards are not considered a major problem…
Phan, Tai; Hardesty, Laura; Hug, Jamie
This report presents tabulations for the 2012 Academic Libraries Survey (ALS) conducted by the U.S. Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. The 2012 ALS population included postsecondary institutions with all of the following: total library expenditures that exceed…
Cook, Kevin L.
Explores both the allocation of resources to documents departments in academic libraries and the wide variation in local levels of support. Ways in which documents librarians may change levels of support through sources within and beyond their libraries are suggested. (CLB)
Bundza, Maira; Vander Meer, Patricia Fravel; Perez-Stable, Maria A.
Although the library's Web site has become a standard tool for seeking information and conducting research in academic institutions, there are a variety of ways libraries approach the often challenging--and sometimes daunting--process of Web site development and maintenance. Three librarians at Western Michigan University explored issues related…
This literature review describes the experiences of universities in their use of ereaders as textbook replacements and of academic libraries and their lending of ereaders. Information gained from this review will inform Southern Cross University (SCU) Library's forthcoming Ereader Project, which will trial the lending of ereaders as leisure…
Academic libraries have always been deeply associated with their collections, but the nature of those collections has changed radically as we have entered the digital age. As libraries continue to evolve, they will focus strongly on special collections while adopting a goal of providing access to as much other content as possible. The collection…
In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and…
Mathew, K. Susan; Baby, M. D.; Pillai, S. Sreerekha
The paper aims to bring out the problems and prospects of the professional development opportunities of academic library professionals in the Universities in Kerala. The study is a part of research undertaken to survey the professional development activities and educational needs of library professionals in the major Universities of Kerala in the…
An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…
Wiegand, Wayne A.
Argues that the study and preservation of popular culture would lead to better understanding of the American people but that these cultural patterns have been largely ignored by the academic community. Four steps are outlined to facilitate the collection of popular culture materials by academic libraries. (CWM)
As higher education confronts shortages in hungry times, will officials who previously viewed the library as a sacred cow think it's time for a barbecue? Don't light the charcoal yet. Interviews with chief academic officers and an online survey taken by over 130 leaders in academic affairs yield surprising results. It's no secret that academic…
Derr, Janice; Tolppanen, Bradley P.
This article presents the results of a Web-based survey regarding the circulation of tablets in academic libraries. The survey, which was completed by 61 respondents, identifies the most common circulation policies and procedures used. These results will help other academic institutions develop their own policy or update existing ones. Areas of…
Edwards, Melissa Maxwell; Thornton, Elaine
This case study describes a library outreach effort to university staff members employed by the campus child care center. Authors planned an instructional session to introduce child care staff members to library resources, focusing on the curriculum collection as a source of supplemental materials for classrooms. Surveys were administered before…
Reports on a study designed to identify the authors of academic library home pages and to investigate the nature of their training and their use of newly-acquired Web-design skills. Considers professional identity, length of service, current job title, prior education, and institutional support. Contains 34 references. (Author/LRW)
How does an academic librarian become embedded in a department or college that is reluctant to accept reference, research or instruction services from the library? In such cases, the would-be embedded librarian may have to settle for "partial" embedding, offering some services where possible and tactfully abstaining from offering others that were…
Dee, Cheryl R; Newhouse, Joshua D
Digital reference service adds a valuable new dimension to health science reference services, but the road to implementation can present questions that require carefully considered decisions. This article incorporates suggestions from the published literature, provides tips from interviews with practicing academic health science librarians, and reports on data from students' exploration of academic health science library Web sites' digital reference services. The goal of this study is to provide guidelines to plan new services, assess user needs, and select software, and to showcase potential benefits of collaboration and proactive and user-friendly marketing. In addition, tips for successful operation and evaluation of services are discussed. PMID:15982952
Wang, Ya; Howard, Pamela
Google Scholar is a free service that provides a simple way to broadly search for scholarly works and to connect patrons with the resources libraries provide. The researchers in this study analyzed Google Scholar usage data from 2006 for three library tools at San Francisco State University: SFX link resolver, Web Access Management proxy server,…
Bazillion, Richard J.
Notebook computers of increasing power and portability offer unique advantages to library users. Connecting easily to a campus data network, they are small silent work stations capable of drawing information from a variety of sources. Designers of new library buildings may assume that users in growing numbers will carry these multipurpose…
Ohio Library Foundation, Columbus.
A guide which any library may use to achieve its own statement of personnel policy presents policy models which suggest rules and regulations to be used to supervise the staffs of public and academic libraries. These policies cover: (1) appointments; (2) classification of positions; (3) faculty and staff development; (4) performance evaluations;…
Texas Education Agency, Austin.
Intended for use in school library media centers for grades kindergarten through 12, this annotated bibliography is designed to help library media specialists select new reference materials and examine the existing reference collection for currency and accuracy. The bibliography represents a basic collection and is limited to 330 of the best…
Coffman, Steve; Saxton, Matthew L.
Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW)
Use of the physical collections and services of academic libraries continues to plummet, with some exceptions, while use of electronic networked resources skyrockets. This article frames the extent of this decline with a focus on circulation and reference among ARL University, Medical, and Law Libraries, the Ivy League, other associations,…
Loder, Michael Wescott
Support for the modular system of building construction, touted in the second half of the 20th century as the best basis for academic library building design, appears to be waning. A study of "green" libraries in 2008 revealed that not only has energy conservation become important, but that spaces designed for users rather than books…
Onwuegbuzie, Anthony J.; Jiao, Qun G.
Investigated the relationship between academic procrastination due to fear of failure and task aversiveness, and library anxiety at the graduate level. Results of the Library Anxiety Scale, Procrastination Assessment Scale-Students, and Pearson product-moment correlations showed procrastination was related to affective barriers, comfort with the…
Wei, Karen T.
Focusing on academic libraries in North America, this article describes the selection and acquisition of library materials for Chinese Studies from the People's Republic of China, Hong Kong, and Taiwan. It provides an historical overview of the Chinese book publishing and exporting practice, identifies and evaluates current online and printed…
Seeholzer, Jamie; Salem, Joseph A., Jr.
This study explores student use of the mobile Web in general and expectations for an academic library's mobile Web site in particular through focus groups with students at Kent State University. Participants expressed more interest in using their mobile Web device to interact with library resources and services than anticipated. Results showed an…
Baudino, Frank, Ed.; Mardis, Lori, Ed.; Park, Sarah G., Ed.; Ury, Connie J., Ed.
The Brick & Click Libraries Symposium is a one-day conference that focuses on providing library resources and services for students who are either on-campus learners or off-campus learners. It is sponsored by Northwest Missouri State University in order to offer academic librarians a forum for sharing practical information. The subjects and…
MacColl, John A.
Describes Project Jupiter, which was developed to promote the United Kingdom's Joint Academic Network (JANET) to its member libraries. Library uses of JANET are described, including online catalogs, commercial services, and electronic mail; the convergence of local area networks (LANs) and wide area networks (WANs) is discussed; and future…
Bridges, Laurie M.
This study examines the differences in undergraduate library use by academic discipline at Oregon State University (OSU). In the winter of 2006, an online questionnaire about physical and virtual library use was distributed to 3,227 OSU undergraduates; 949 responses were received. Chi-square tests were used to distinguish differences between user…
Wong, Shun Han Rebekah; Webb, T. D.
Academic libraries must demonstrate empirically that library usage does contribute positively to student academic performance and, thereby, to the university's effectiveness. While customary academic library assessment practices may not be sufficient for this purpose, the Hong Kong Baptist University (HKBU) Library undertook an experimental…
Academic libraries often serve as the protectors of challenged books. Pressure on public libraries to remove controversial works can and often does result in the restriction of access or removal of the work from those libraries shelves. Academic libraries, however, operate with a stronger sense of academic and intellectual freedom. To analyze how…
Lawrence, Tamiko Danielle; Thomas, Susan; Winston, Mark
The Peer Reference Counseling Program at Valdosta State University (Georgia) is a program designed to provide students with a unique opportunity to work at the Reference Desk at Odum Library. This program employs minority students and trains them to work at the Reference Desk answering basic reference questions and utilizing as well as…
Griffiths, Jose-Marie; And Others
This document contains validated activities and competencies needed by librarians working in an academic library. The activities and competencies are organized according to the functions which academic librarians perform: acquisitions; cataloging; circulation and reader services; collection maintenance; interlibrary loan; management; reference;…
Bell, Jo Ann
A review of efforts to formulate basic medical journal lists and a report of a survey of subscriptions held in academic health science libraries is presented. The subscriptions held by thirty-seven libraries were analyzed to determine those held by 60-100% of the sample. A comparison of those titles subscribed to by 90-100% of the sample reveals that most of these titles appear in the lists formulated by other studies. PMID:4466506
Rader, Hannelore B.
This paper describes initiatives at the University of Louisville (Kentucky) as an example of a successful scenario where, through a variety of partnerships, the libraries have become more central in the campus teaching and learning community. The first section describes faculty-librarianship partnerships, including initiatives related to…
Si, Li; Xing, Wenming; Zhou, Limei; Liu, Sha
Embedded librarianship service describes the practice of librarians integrating actively into the user's environment, rather than remaining in the library to await requests for service. This paper examines the concept of embedded service in the recent literature, within the past 5 years. It reports on a survey of embedded service in Chinese…
Howard, Helen A.
Findings of a study conducted at four university libraries support Hage and Aiken's theory that, while the relationship between the structural variability complexity and rate of innovation is positive, it is negative for centralization, formalization, and stratification. The methodology, with some modifications, was shown to be transferable.…
Connell, Ruth Sara
A survey was sent to library Web designers from randomly selected institutions to determine the background, tools, and methods used by those designers. Results, grouped by Carnegie classification type, indicated that larger schools were not necessarily working with more resources or more advanced levels of technology than other institutions.
Yarbrough, Larry N.
There is a need for increased efficiency and effectiveness in the employment of the library's human resources. Performance appraisal can serve as a basis for salary and advancement decisions, career development, and performance improvement. Three criteria for performance appraisal can be distinguished: (1) the trait approach, (2) the job…
Michigan Library, Lansing.
Developed to provide library directors, staff, and board members with information for performing accounting and financial management functions, this guide answers frequently asked questions, describes common practices and processes, provides examples and suggested formats for selected financial reports, and identifies issues that may require…
This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…
Hodges, Pauline R.
Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…
White, Herbert S.
Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians…
Dent, Valeda Frances
Describes the Interactive Reference Assistance project developed at the University of Michigan to provide remote reference service for students in campus residence halls through the use of specialized software, desktop computers, and desktop cameras that allowed video and audio links directly to library reference staff. (LRW)
Simon, Jason C.
This article alerts academic libraries to some of the methods for purchasing electronic books (e-books) and notes that, while they are similar to the models used for journal-evaluation purposes, there are a number of factors important to consider that are different for e-books. Simon notes that, while theoretically there should be some advantages…