"Experiform" Instruction of Intercultural Communication.

ERIC Educational Resources Information Center

Warren, Clay

1981-01-01

Describes the use of experientially based instruction in intercultural communication in a Semester at Sea (SAS) program. Students discuss the theory behind culture shock and individual development in groups and experience the formula at work. (JMF)

Reconciliation through Communication in Intercultural Encounters: Potential or Peril?

ERIC Educational Resources Information Center

Gallois, Cindy

2003-01-01

Notes that in the aftermath of September 11th there is strong motivation to improve intercultural and international relations through communication. Explains that in many interethnic and intercultural contexts, participants are not motivated to communicate well. Concludes it is crucial to understand intercultural communications as simultaneously…

Cultural Identity Forum: Enacting the Self-Awareness Imperative in Intercultural Communication

ERIC Educational Resources Information Center

Anderson-Lain, Karen

2017-01-01

Courses: Intercultural Communication; any course with an intercultural communication unit. Objectives: Students will demonstrate the self-awareness imperative in intercultural communication, explore their own cultural identities, and reflect on others cultural identities in order to build their intercultural communication competence.

Relational Communication in Intercultural Couples

ERIC Educational Resources Information Center

Cools, Carine A.

2006-01-01

This qualitative study utilises the relational dialectics of Baxter and Montgomery (1996) to examine the relationship communication of six heterosexual intercultural couples living in Finland. In this study, I attempt to answer the following questions: what cultural issues are relevant in the couples' relationship? What intercultural relational…

Intercultural Communication Training in Vocational and Industrial Education Training

NASA Astrophysics Data System (ADS)

Hastjarjo, S.; Nuryana, A.

2018-02-01

The globalization and free trade between countries and nations has created demands for the knowledge and skills in the area of intercultural interaction and transaction. Intercultural Communication Competences (ICC) is one of the capabilities that need to be possessed by workers and professionals who want to have a bigger role in the business and industries in international level. Vocational education institutions are demanded to provide their students with a certain degree of competences in multicultural interaction and communication. This paper aims to address the effectiveness of trainings in a vocational education institution in equipping its students with the intercultural communication skills. Using a sample of students from the ISP Cruiseship and Hotel School Surakarta, Central Java, this study will analyses the differences of ICC between groups of students who have undergone various forms of training in intercultural communication, in order to determine the effectiveness of the training in equipping the students with the necessary intercultural communication skills. The study incorporates a quantitative approach, using survey method. The data will be analyzed using descriptive statistics and analysis of variations between groups. The result shows that the intercultural communication training increase the level of ICC especially in the intercultural confidence dimension.

Cultural Context and the New Communication Principles for Intercultural Communication.

ERIC Educational Resources Information Center

Waner, Karen K.; Winter, Janet K.

This paper discusses the problems surrounding intercultural business communication as well as approaches to teaching college level business students appropriate communication skills for intercultural settings. Considered are the classification of countries by cultural context, i.e. how large a role culture, social values, and traditional social…

Piecing the Puzzle: A Framework for Developing Intercultural Online Communication Projects in Business Education

ERIC Educational Resources Information Center

Crossman, Joanna; Bordia, Sarbari

2012-01-01

Purpose: The purpose of this paper is to present a framework based on lessons learnt from a recently completed project aimed at developing intercultural online communication competencies in business students. Design/methodology/approach: The project entailed collaboration between students and staff in business communication courses from an…

Intercultural Communication Barriers and Management Education in Developing Nations: Problems and Prospects.

ERIC Educational Resources Information Center

Abraham, Yohannan T.; Cunningham, William K.

Education and training of management personnel in developing nations have been patterned after the American system. Unfortunately, efforts at transplanting such knowledge has neglected the cultural nuances unique to the various nations, resulting in incomplete success. Intercultural communication barriers can be posed by such cultural features as…

Promoting EFL Learners' Intercultural Communication Effectiveness: A Focus on Facebook

ERIC Educational Resources Information Center

Özdemir, Emrah

2017-01-01

One of the main purposes of foreign language teaching is currently identified by many researchers as developing intercultural communicative competence (ICC) of foreign language learners. Facebook is one of the easiest and quickest ways to communicate with other people, therefore it may potentially be used to promote intercultural communicative…

Discourse Moves and Intercultural Communicative Competence in Telecollaborative Chats

ERIC Educational Resources Information Center

Ryshina-Pankova, Marianna

2018-01-01

With a shift toward understanding the goals of foreign language learning as development of intercultural communicative competence (ICC; Thorne, 2010), telecollaborative interaction with geographically distant partners has been seen both as a pedagogical tool that can play a significant role in promoting intercultural negotiation abilities and…

Intercultural Communication: Teaching Strategies, Resources, and Materials.

ERIC Educational Resources Information Center

Asuncion-Lande, Nobleza C.

Education about intercultural communication can greatly increase understanding between cultures, whether they be minority groups within the United States or peoples of separate nations. This document is intended as a reference guide for designing and teaching a basic intercultural communication course. In four parts, this document presents…

Intercultural Ethics: Questions of Methods in Language and Intercultural Communication

ERIC Educational Resources Information Center

Phipps, Alison

2013-01-01

This paper explores how questions of ethics and questions of method are intertwined and unavoidable in any serious study of language and intercultural communication. It argues that the focus on difference and solution orientations to intercultural conflict has been a fundamental driver for theory, data collection and methods in the field. These…

Basic Concepts of Intercultural Communication: Selected Readings.

ERIC Educational Resources Information Center

Bennett, Milton J., Ed.

This collection of articles, with a developmental learning focus, explores the core building blocks of intercultural communication. The articles in the collection represent the theory-into-practice school of intercultural communication. The collection's goal is to present basic concepts from a variety of perspectives which, when taken together,…

Intercultural communication through the eyes of patients: experiences and preferences.

PubMed

Paternotte, Emma; van Dulmen, Sandra; Bank, Lindsay; Seeleman, Conny; Scherpbier, Albert; Scheele, Fedde

2017-05-16

To explore patients' preferences and experiences regarding intercultural communication which could influence the development of intercultural patient-centred communication training. This qualitative study is based on interviews with non-native patients. Thirty non-native patients were interviewed between September and December 2015 about their preferences and experiences regarding communication with a native Dutch doctor. Fourteen interviews were established with an interpreter. The semi-structured interviews took place in Amsterdam. They were focused on generic and intercultural communication skills of doctors. Relevant fragments were coded by two researchers and analysed by the research team by means of thematic network analysis. Informed consent and ethical approval was obtained beforehand. All patients preferred a doctor with a professional patient-centred attitude regardless of the doctor's background. Patients mentioned mainly generic communication aspects, such as listening, as important skills and seemed to be aware of their own responsibility in participating in a consultation. Being treated as a unique person and not as a disease was also frequently mentioned. Unfamiliarity with the Dutch healthcare system influenced the experienced communication negatively. However, a language barrier was considered the most important problem, which would become less pressing once a doctor-patient relation was established. Remarkably, patients in this study had no preference regarding the ethnic background of the doctor. Generic communication was experienced as important as specific intercultural communication, which underlines the marginal distinction between these two. A close link between intercultural communication and patient-centred communication was reflected in the expressed preference 'to be treated as a person'.

Intercultural communication through the eyes of patients: experiences and preferences

PubMed Central

van Dulmen, Sandra; Bank, Lindsay; Seeleman, Conny; Scherpbier, Albert; Scheele, Fedde

2017-01-01

Objectives To explore patients’ preferences and experiences regarding intercultural communication which could influence the development of intercultural patient-centred communication training. Methods This qualitative study is based on interviews with non-native patients. Thirty non-native patients were interviewed between September and December 2015 about their preferences and experiences regarding communication with a native Dutch doctor. Fourteen interviews were established with an interpreter. The semi-structured interviews took place in Amsterdam. They were focused on generic and intercultural communication skills of doctors. Relevant fragments were coded by two researchers and analysed by the research team by means of thematic network analysis. Informed consent and ethical approval was obtained beforehand. Results All patients preferred a doctor with a professional patient-centred attitude regardless of the doctor’s background. Patients mentioned mainly generic communication aspects, such as listening, as important skills and seemed to be aware of their own responsibility in participating in a consultation. Being treated as a unique person and not as a disease was also frequently mentioned. Unfamiliarity with the Dutch healthcare system influenced the experienced communication negatively. However, a language barrier was considered the most important problem, which would become less pressing once a doctor-patient relation was established. Conclusions Remarkably, patients in this study had no preference regarding the ethnic background of the doctor. Generic communication was experienced as important as specific intercultural communication, which underlines the marginal distinction between these two. A close link between intercultural communication and patient-centred communication was reflected in the expressed preference ‘to be treated as a person’.   PMID:28535143

Intercultural Communication in Online Social Networking Discourse

ERIC Educational Resources Information Center

Chen, Hsin-I

2017-01-01

This article presents a case study that examines how an online social networking community is constituted through intercultural discourse on the part of one learner sojourning in the US. Using Byram's model of intercultural communicative competence, this study examines the learner's naturalistic communication in a social networking site (SNS). The…

The Application of Constructivism to the Teaching of Intercultural Communication

ERIC Educational Resources Information Center

Liu, Lin; Zhang, Ying

2014-01-01

Cultivating intercultural communicative competence is not a process in which teachers transmit knowledge to students, but one in which students construct their intercultural communicative competence on their own initiative. By applying the constructivist theory to the teaching of intercultural communication, the author designs a model of teaching…

Intercultural Communication Research: Where Do We Go from Here?

ERIC Educational Resources Information Center

Porter, Richard E.

This paper presents an outline of intercultural communication research needs and offers proposals for research direction for the next decade. The author suggests the following goals and criteria: (1) extend existing theory to encompass intercultural communication; (2) concentrate on intercultural research rather than cross-cultural research; (3)…

Influences on Intercultural Classroom Communication: Student Voices

ERIC Educational Resources Information Center

Tarp, Gertrud

2017-01-01

The case study is an attempt to understand how students experience intercultural classroom communication and what kind of competence they need to cope in intercultural classroom communication. The context is a supplementary course in English for university enrolment in Denmark. It is a multinational student body and all the students have finished…

Quality of communication experience: definition, measurement, and implications for intercultural negotiations.

PubMed

Liu, Leigh Anne; Chua, Chei Hwee; Stahl, Günter K

2010-05-01

In an increasingly globalized workplace, the ability to communicate effectively across cultures is critical. We propose that the quality of communication experienced by individuals plays a significant role in the outcomes of intercultural interactions, such as cross-border negotiations. In 4 studies, we developed and validated a multidimensional conceptualization of quality of communication experience (QCE) and examined its consequences in intracultural versus intercultural business negotiations. We proposed and found 3 dimensions of QCE-namely, Clarity, Responsiveness, and Comfort. Findings from intercultural and same-cultural negotiations supported the hypotheses that QCE is lower in intercultural negotiation than in intracultural negotiation and that a higher degree of QCE leads to better negotiation outcomes. Moreover, we found evidence that the beneficial effects of higher QCE on negotiation outcomes are more pronounced in intercultural than in intracultural negotiations. We propose an agenda for future research and identify implications for practice. PsycINFO Database Record (c) 2010 APA, all rights reserved.

Developing the Intercultural Competence of Graduate Students

ERIC Educational Resources Information Center

Dimitrov, Nanda; Dawson, Debra L.; Olsen, Karyn C.; Meadows, Ken N.

2014-01-01

This study explores how teaching development programs may facilitate the development of intercultural competence in graduate students and prepare them for communicating effectively in the global workplace after graduation. First, we describe the concept of intercultural teaching competence and examine the skills that graduate students may need to…

Intercultural Business Communication, International Students, and Experiential Learning.

ERIC Educational Resources Information Center

Cheney, Rebecca S.

2001-01-01

Outlines the relevance of experiential learning to the teaching of intercultural business communication. Offers several examples of activities offering structured interactions between United States and international students, which help students apply principles of intercultural business communication to a given situation. Discusses several…

Teaching Intercultural Management Communication: Where Are We? Where Do We Go?

ERIC Educational Resources Information Center

Varner, Iris I.

2001-01-01

Outlines three major challenges faced in teaching intercultural business communication, and discusses how teachers can meet these challenges to assure that students become effective intercultural managers and communicators. Outlines several specific activities to improve students' intercultural business communication skills. (SR)

Managing Communication within Virtual Intercultural Teams.

ERIC Educational Resources Information Center

Grosse, Christine Uber

2002-01-01

Suggests that business students need to be prepared to manage the communication of intercultural teams. Discusses strategies for success such as: developing a network of good relationships built on trust and understanding; showing respect for other cultures and languages; and understanding how diversity strengthens the team. (SG)

Intercultural doctor-patient communication in daily outpatient care: relevant communication skills.

PubMed

Paternotte, Emma; Scheele, Fedde; Seeleman, Conny M; Bank, Lindsay; Scherpbier, Albert J J A; van Dulmen, Sandra

2016-10-01

Intercultural communication (ICC) between doctors and patients is often associated with misunderstandings and dissatisfaction. To develop ICC-specific medical education, it is important to find out which ICC skills medical specialists currently apply in daily clinical consultations. Doctor-patient consultations of Dutch doctors with non-Dutch patients were videotaped in a multi-ethnic hospital in the Netherlands. The consultations were analyzed using the validated MAAS-Global assessment list in combination with factors influencing ICC, as described in the literature. In total, 39 videotaped consultations were analyzed. The doctors proved to be capable of practising many communication skills, such as listening and empathic communication behaviour. Other skills were not practised, such as being culturally aware and checking the patient's language ability. We showed that doctors did practice some but not all the relevant ICC skills and that the ICC style of the doctors was mainly biomedically centred. Furthermore, we discussed the possible overlap between intercultural and patient-centred communication. Implications for practice could be to implement the relevant ICC skills in the existing communication training or develop a communication training with a patient-centred approach including ICC skills.

Developing nurses' intercultural/intraprofessional communication skills using the EXCELLence in Cultural Experiential Learning and Leadership Social Interaction Maps.

PubMed

Henderson, Saras; Barker, Michelle

2017-09-27

To examine how the use of Social Interaction Maps, a tool in the EXCELLence in Cultural Experiential Learning and Leadership Program, can enhance the development of nurses' intercultural/intraprofessional communication skills. Nurses face communication challenges when interacting with others from similar background as well as those from a culturally and linguistically diverse background. We used the EXCELLence in Cultural Experiential Learning and Leadership Program's Social Interaction Maps tool to foster intercultural/intraprofessional communication skills in nurses. Social Interaction Maps describe verbal and nonverbal communication behaviours that model ways of communicating in a culturally appropriate manner. The maps include four stages of an interaction, namely Approach, Bridging, Communicating and Departing using the acronym ABCD. Qualitative approach was used with a purposeful sample of nurses enrolled in a postgraduate course. Fifteen participants were recruited. The Social Interaction Map tool was taught to participants in a workshop where they engaged in sociocultural communication activities using scenarios. Participants were asked to apply Social Interaction Maps in their workplaces. Six weeks later, participants completed a semistructured open-ended questionnaire and participated in a discussion forum on their experience of using Social Interaction Maps. Data were content-analysed. Four themes identified in the use of the Social Interaction Maps were (i) enhancing self-awareness of communication skills; (ii) promoting skills in being nonconfrontational during difficult interactions; (iii) highlighting the importance of A (Approach) and B (Bridging) in interaction with others; and (iv) awareness of how others interpret what is said C (Communicating) and discussing to resolve issues before closure D (Departing). Application of the EXCELLence in Cultural Experiential Learning and Leadership Social Interaction Mapping tool was shown to be useful in

Inter-Cultural Communication: A Foundation of Communicative Action

ERIC Educational Resources Information Center

Vuckovic, Aleksandra

2008-01-01

Purpose: The purpose of this paper is to present a model of inter-cultural communication that enumerates and structures latent factors affecting such communication and elaborates on the process of self-reflection as a guiding mechanism of successful communication. Design/methodology/approach: The five factors and various moderators that are…

Incorporating Intercultural Communication Activities in English Language Classes

ERIC Educational Resources Information Center

Velasco, Daniel

2017-01-01

Intercultural Communication has become a relevant focal point within a variety of fields--science, psychology, politics, journalism, economics, and education, to name a few. Yet, current university students may not even be aware of Intercultural Communication's role in these fields, as well as their studies and future careers. A survey was first…

Development of a Cultural Self-Awareness Approach to Instruction in Intercultural Communication. Technical Report 73-17.

ERIC Educational Resources Information Center

Kraemer, Alfred J.

This report describes development of an exercise designed to improve intercultural communication skills. The exercise is intended for use in instructional programs that prepare Americans for work in a foreign cultural environment. When persons of differing cultural backgrounds attempt to communicate with each other, each makes unwarranted,…

Turbulence in Intercultural Communication Education (ICE): Does It Affect Higher Education?

ERIC Educational Resources Information Center

Dervin, Fred; Tournebise, Céline

2013-01-01

This article examines a rather neglected context of intercultural education: intercultural communication education (ICE). ICE can be found in different fields such as business, applied linguistics, intercultural communication and health education, amongst others. The authors start by reviewing the latest and ongoing changes…

Cultural Relativism and the Discourse of Intercultural Communication: Aporias of Praxis in the Intercultural Public Sphere

ERIC Educational Resources Information Center

O'Regan, John P.; MacDonald, Malcolm N.

2007-01-01

The premise of much intercultural communication pedagogy and research is to educate people from different cultures towards open and transformative positions of mutual understanding and respect. This discourse in the instance of its articulation realises and sustains Intercultural Communication epistemologically--as an academic field of social…

The Ethics of Intercultural Communication

ERIC Educational Resources Information Center

MacDonald, Malcolm N.; O'Regan, John P.

2013-01-01

For some time, the role of culture in language education within schools, universities and professional communication has received increasing attention. This article identifies two aporias in the discourse of intercultural communication (IC): first, that it contains an unstated movement towards a universal consciousness; second, that its claims to…

Intercultural Communication for Professional Development: Creative Approaches in Higher Education

ERIC Educational Resources Information Center

Mesh, Linda Joy

2016-01-01

This study examines the development of telecollaborative exchange activities within blended language courses that are aimed at preparing post-graduate students for an intercultural workplace by developing valuable transversal competencies and intercultural awareness, which enable one to better adapt to changing work situations. A description is…

Teaching Tip: Adding Intercultural Communication to an IS Curriculum

ERIC Educational Resources Information Center

Mitchell, Alanah; Benyon, Rob

2018-01-01

Increasingly, today's information systems (IS) programs are focused on making sure students are graduating with well-developed soft skills. One of these necessary soft skills is intercultural communication, which is the ability to communicate with people from different cultures. This teaching tip presents an assignment designed to increase the…

Developing the Critical Intercultural Class-Space: Theoretical Implications and Pragmatic Applications of Critical Intercultural Communication Pedagogy

ERIC Educational Resources Information Center

Sobre, Miriam Shoshana

2017-01-01

Teaching intercultural communication presents pedagogical challenges due to the breadth and depth of the discipline and its recent critical turn. Teaching it with a social justice mission, and guiding students to understand critical and postcolonial approaches to its practice, requires complex and multifaceted approaches so as not to oppress or…

The Relationships Among Personality, Intercultural Communication, and Cultural Self-Efficacy in Nursing Students.

PubMed

Chan, Joanne Chung-Yan; Sy, Po Yi

2016-12-01

The demand for nurses to provide transcultural nursing care is rising. However, little is known about the relationships among the dimensions of nurse personality, intercultural communication, and cultural self-efficacy in the provision of this care. The aims of this study were to examine the associations among personality, intercultural communication, and cultural self-efficacy in nursing students and to compare intercultural communication and cultural self-efficacy between first-year and third-year nursing students. One hundred twenty-six Chinese students completed a questionnaire that consisted of three scales that were designed to measure intercultural communication, cultural self-efficacy (cultural concepts, transcultural nursing functions, and cultural knowledge related to South Asians), and personality, respectively. Intercultural communication correlated positively with the three subscales of personality, agreeableness (r = .22, p < .05), openness (r = .20, p < .05), and conscientiousness (r = .18, p < .05). Self-efficacy in cultural concepts correlated positively with agreeableness (r = .18, p < .05) and intercultural communication (r = .49, p < .01). Self-efficacy in transcultural nursing functions correlated positively with intercultural communication (r = .36, p < .01), agreeableness (r = .31, p < .01), emotional stability (r = .25, p < .01), openness (r = .32, p < .01), extraversion (r = .19, p < .05), and conscientiousness (r = .20, p < .05). Self-efficacy in cultural knowledge related to South Asians correlated positively with agreeableness (r = .20, p < .05) and intercultural communication (r = .27, p < .01). No significant difference was found between first-year and third-year students in terms of intercultural communication, self-efficacy in knowledge of cultural concepts, self-efficacy in the skills needed to perform key transcultural nursing functions, or self-efficacy in the cultural knowledge related to South Asians. Personality assessments

Developing Intercultural Awareness Using Digital Storytelling

ERIC Educational Resources Information Center

Ribiero, Sandre P. M.

2016-01-01

Higher Education mirrors the shifting nature of society and work. Mobility may provide unparalleled learning opportunities for all stakeholders; however, in order to live and work in plural societies as socially responsible and intercultural knowledgeable citizens, intercultural awareness and intercultural communication skills need to be mastered.…

Toward a Model for Intercultural Communication in Simulations

ERIC Educational Resources Information Center

Wiggins, Bradley E.

2012-01-01

The growing need for intercultural literacy in an increasingly interconnected and computer-mediated world contrasts with the dearth of investigation in best practices when designing simulations aimed at improving intercultural communication. Synthetic cultures inspired by real-world cultural traits, problem-based learning, and a social…

Engaging Spirituality and an Authentic Self in the Intercultural Communication Class

ERIC Educational Resources Information Center

Hamlet, Janice D.

2009-01-01

Intercultural communication focuses on understanding the relationship between culture and communication. The goal of such understanding is to assist students in developing awareness, competency, and sensitivity in communicating with persons who have cultural backgrounds (and perspectives) different from their own, or what Young Yun Kim (2001)…

How do medical specialists value their own intercultural communication behaviour? A reflective practice study.

PubMed

Paternotte, E; Scheele, F; van Rossum, T R; Seeleman, M C; Scherpbier, A J J A; van Dulmen, A M

2016-08-24

Intercultural communication behaviour of doctors with patients requires specific intercultural communication skills, which do not seem structurally implemented in medical education. It is unclear what motivates doctors to apply intercultural communication skills. We investigated how purposefully medical specialists think they practise intercultural communication and how they reflect on their own communication behaviour. Using reflective practice, 17 medical specialists independently watched two fragments of videotapes of their own outpatient consultations: one with a native patient and one with a non-native patient. They were asked to reflect on their own communication and on challenges they experience in intercultural communication. The interviews were open coded and analysed using thematic network analysis. The participants experienced only little differences in their communication with native and non-native patients. They mainly mentioned generic communication skills, such as listening and checking if the patient understood. Many participants experienced their communication with non-native patients positively. The participants mentioned critical incidences of intercultural communication: language barriers, cultural differences, the presence of an interpreter, the role of the family and the atmosphere. Despite extensive experience in intercultural communication, the participants of this study noticed hardly any differences between their own communication behaviour with native and non-native patients. This could mean that they are unaware that consultations with non-native patients might cause them to communicate differently than with native patients. The reason for this could be that medical specialists lack the skills to reflect on the process of the communication. The participants focused on their generic communication skills rather than on specific intercultural communication skills, which could either indicate their lack of awareness, or demonstrate that

A Study on ESL Teachers' Intercultural Communication Competence

ERIC Educational Resources Information Center

Zhang, Yechun

2017-01-01

Intercultural Communication Competence (ICC) is the absolute necessity for talents in the 21st century. Meanwhile, the development of ICC competence has already become a new teaching concept, which will penetrate in all aspects of language teaching activities. Indeed, to facilitate language learners to develop ICC, language teachers, especially…

Intercultural Communication: A Key Element in Global Strategies.

ERIC Educational Resources Information Center

Spinks, Nelda; Wells, Barron

1997-01-01

Cultural factors in global communication include differences in customs, space, dress, religion, class, work ethic, privacy, and other areas. Language differences in oral, written, and nonverbal communication as well as semantics also complicate intercultural communication. (SK)

Learning Across Cultures: Intercultural Communication and International Educational Exchange.

ERIC Educational Resources Information Center

Althen, Gary, Ed.; And Others

Aspects of intercultural educational activity, research on learning, and implications for educational interchange, and case studies of the application of ideas from the intercultural communication field to work in international educational interchange are addressed in nine papers. Contents include: "Dynamics of Cross-cultural Adjustment: from…

Workshop in Intercultural Communication: Handbook for Instructors. Technical Report 74-13.

ERIC Educational Resources Information Center

Kraemer, Alfred J.

This handbook provides detailed guidelines for conducting the exercise described in SO 009 457 as a workshop on intercultural communication. The objective of the workshop is to improve participant skill in intercultural communication by increasing the ability to recognize cultural influences in participants' own thinking. Aspects of conducting the…

Intercultural Communication Bibliography (Part 3).

ERIC Educational Resources Information Center

Kitao, Kenji; Kitao, S. Kathleen

Compiled for Japanese teachers of English who are interested in intercultural communication, this bibliography is broken down into 16 subcategories. Most items in the bibliography come from primary sources, and for each source available at the Michigan State University Library, the bibliography provides call numbers. The first section lists books…

Communication et pragmatique interculturelles (Intercultural Communication and Pragmatics).

ERIC Educational Resources Information Center

Singy, Pascal, Ed.; Trudgill, Peter, Ed.

1997-01-01

This collection of articles on intercultural communication and pragmatics includes: "Peut-on traduire la publicite? L'exemple des annonces romandes et alemaniques" ("Does Advertising Translate? The Example of Romansch and German Ads") (Marc Bonhomme, Michael Rinn); "La construction de l'image de l'autre dans l'interaction.…

Intercultural Awareness: Modelling an Understanding of Cultures in Intercultural Communication through English as a Lingua Franca

ERIC Educational Resources Information Center

Baker, Will

2011-01-01

The use of English as a global lingua franca (ELF) raises challenges concerning how we understand the relationship between languages and cultures in intercultural communication. In the dynamic contexts of ELF this relationship needs to be viewed as situated and emergent entailing a new approach to understanding intercultural competence in…

Intercultural Communicative Competence: Creating Awareness and Promoting Skills in the Language Classroom

ERIC Educational Resources Information Center

López-Rocha, Sandra

2016-01-01

Intercultural Communicative Competence (ICC) needs to be incorporated in the language curriculum if educators hope to help students develop an appreciation for the language and culture studied, an awareness of their own culture, and the development of skills that will allow them to be competent, adaptable, communicators. The key question addressed…

The impact of an intervention in intercultural communication on doctor-patient interaction in The Netherlands.

PubMed

Schouten, Barbara C; Meeuwesen, Ludwien; Harmsen, Hans A M

2005-09-01

Findings of scarcely available studies indicate that there are substantial gaps in intercultural doctor-patient communication. In order to improve intercultural communication in medical practice in The Netherlands, an educational intervention was developed. The aim of the present study was to examine the effects of this intervention on doctor-patient communication. Participants (general practitioners: n=38; patients: n=124) were assigned at random to an intervention or a control group. GPs in the intervention group received 2.5 days training on intercultural communication. Patients in the intervention group were exposed to a videotaped instruction in the waiting room, right before the consultation. Data were collected through videotapes of visits of ethnic minority patients to their GP and home interviews with the patients after their medical visit. Communication behaviour was assessed using the Roter interaction analysis system (RIAS). Interview length was assessed as well. The length of the medical encounter increased significantly after having received the intervention. Total number of GP utterances increased significantly too. When comparing relative frequencies on affective and instrumental verbal behaviour of both patients and doctors, no significant changes could be detected. It is concluded that there seems to be some change in doctor-patient interaction, but RIAS may not be suitable to detect subtle changes in the medical communication process. It is recommended to use other analysis methods to assess cultural differences in medical communication. Knowledge about possible antecedents of gaps in intercultural medical communication should be increased in order to be able to design effective interventions for intercultural doctor-patient communication.

Intercultural Communication Problems of American Expatriate Businessmen in Paris.

ERIC Educational Resources Information Center

Dudley, Juanita

In order to discover whether--and what--intercultural communication problems persist in businesses with headquarters in the United States and branches in another highly developed country, 12 Americans affiliated with Paris branches of United States businesses and two French executives of American firms were interviewed in Paris. This paper…

"Outsourced": Using a Comedy Film to Teach Intercultural Communication

ERIC Educational Resources Information Center

Briam, Carol

2010-01-01

Given that feature films can enhance the teaching of intercultural communication, this article describes in detail how the 2006 comedy film, "Outsourced," can be integrated into a course. The article relates the film to four different functions of film and shows how "Outsourced" can help create an intercultural experience for…

Preparing Students for Success in a Multicultural World: Faculty Advisement and Intercultural Communication.

ERIC Educational Resources Information Center

Cornett-DeVito, Myrna M.; Reeves, Kenna J.

1999-01-01

Summarizes key findings from counseling, advisement, and intercultural communication literature that are associated with multicultural competence, including the academic and modeling role of the advisor. Offers a conceptual framework of standards for developing multicultural communication advisement competence. (Author/DB)

International and Intercultural Communication Annual, Volume VI, December 1982.

ERIC Educational Resources Information Center

Jain, Nemi C., Ed.

Designed to serve as a forum for the exchange of ideas concerning international and intercultural communication, this annual volume contains articles that cover a variety of topics. The first half of the volume contains seven articles discussing the following: (1) a pragmatic approach to mass media development in three models of developing…

How Alumni Narratives of Intercultural Competence Can Inform the Scholarship of Teaching and Learning of Intercultural Communication

ERIC Educational Resources Information Center

Dillon, Randy K.

2008-01-01

Through email correspondence and interviews with former students the author explores how the Scholarship of Teaching and Learning can serve as a way to reflect upon philosophy and pedagogy in an intercultural communication course. Key lessons of intercultural competence from former students and how these lessons have impacted their professional…

Self-assessment of intercultural communication skills: a survey of physicians and medical students in Geneva, Switzerland.

PubMed

Hudelson, Patricia; Perron, Noelle Junod; Perneger, Thomas

2011-09-01

Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to identifying training needs and monitoring skills development in these areas. As part of a larger study exploring the knowledge, attitudes and practices of Geneva physicians and medical students regarding the care of immigrant patients, we asked respondents to self-rate their ability to perform a range of common yet challenging intercultural communication tasks. Overall, respondents rated themselves less competent at intercultural tasks than at basic medical skills and less competent at specific intercultural communication skills than at general intercultural skills. Qualified doctors (as opposed to students), those with greater interest in caring for immigrants, and those who rarely encountered difficulties with immigrants rated themselves significantly more competent for all clinical tasks. Having a higher percentage of immigrant patients and previous cultural competence training predicted greater self-rated intercultural communication skills. Our self-assessment results suggest that students and physicians should be provided with the opportunity to practice intercultural skills with immigrant patients as part of their cultural competence training. To strengthen the validity of self-assessment measures, they should ideally be combined with more objective methods to assess actual skills.

A First Course in Intercultural Communication.

ERIC Educational Resources Information Center

Goodyear, F. H.; Williams, Patrick L.

The Texas Christian University course description, outline, and supporting bibliography deal with the problems of intercultural, interracial communication. The course plan begins with the thesis that racism is institutionalized and that the eradication of racism requires changes in individuals' awareness of their own hidden discriminatory…

Developing Metacultural Writing Competence for Online Intercultural Communication: Implications for English Language Teaching

ERIC Educational Resources Information Center

Xu, Zhichang

2017-01-01

The internationalization of higher education has brought students from different countries into direct contact with one another. One of the scenarios is intercultural communication among international students in an online environment mediated through institutional e-learning systems, for example, Moodle and Blackboard. In this paper, I analyze…

Key Themes in Intercultural Communication Pedagogy

ERIC Educational Resources Information Center

Woodin, Jane

2010-01-01

The seminar, organised by Jane Woodin, Gibson Ferguson, Valerie Hobbs and Lesley Walker (School of Modern Languages & Linguistics and School of English, University of Sheffield), aimed to bring together those working in intercultural communication (IC) pedagogy largely--though not exclusively--in the higher education sector. It drew…

Strategies used by nurses, academics and students to overcome intercultural communication challenges.

PubMed

Henderson, Saras; Barker, Michelle; Mak, Anita

2016-01-01

Nurse clinicians and academics need to understand intercultural communication challenges to improve their communication skills and better support students' learning. Gaps exist in the literature regarding intercultural communication resources for students, academics and clinicians. The aim of this study was to explore the experiences of clinical nurses, nurse academics, and student nurses regarding intercultural communication challenges. Data were collected using focus group interviews with nineteen clinical facilitators (nurses who supervise nursing students in clinical practice), five clinical nurses, and ten nursing students. Seven nurse academics were interviewed via telephone. The purposive sample was drawn from a tertiary hospital and a university in Australia. Participants were invited to discuss challenging intercultural scenarios they had experienced including strategies they used to overcome such challenges. Using qualitative content analysis data were analysed resulting in four categories which were: 1) prejudice based on cultural diversity; 2) unfamiliarity with cultural boundaries; 3) stereotyping cultural behaviours; and 4) difficulty understanding English. Strategies participants used to mitigate challenges included resorting to cultural validation through alliance building, proactively seeking clarification, and acquiring cultural awareness knowledge. This study highlights intercultural challenges students, clinicians and academics face and signpost the way forward with useful strategies to better inform nurse education. Copyright © 2015 Elsevier Ltd. All rights reserved.

Intercultural Communicative Competence: Exploring English Language Teachers' Beliefs and Practices

ERIC Educational Resources Information Center

Young, Tony Johnstone; Sachdev, Itesh

2011-01-01

This paper reports on an investigation into the beliefs and practices of experienced teachers in the USA, UK and France relating to the application of a model of intercultural communicative competence (ICC) to English language programmes. Broadly, "intercultural" approaches to language learning and teaching are strongly advocated in both the…

Self-assessment of intercultural communication skills: a survey of physicians and medical students in Geneva, Switzerland

PubMed Central

2011-01-01

Background Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to identifying training needs and monitoring skills development in these areas. Methods As part of a larger study exploring the knowledge, attitudes and practices of Geneva physicians and medical students regarding the care of immigrant patients, we asked respondents to self-rate their ability to perform a range of common yet challenging intercultural communication tasks. Results Overall, respondents rated themselves less competent at intercultural tasks than at basic medical skills and less competent at specific intercultural communication skills than at general intercultural skills. Qualified doctors (as opposed to students), those with greater interest in caring for immigrants, and those who rarely encountered difficulties with immigrants rated themselves significantly more competent for all clinical tasks. Having a higher percentage of immigrant patients and previous cultural competence training predicted greater self-rated intercultural communication skills. Conclusion Our self-assessment results suggest that students and physicians should be provided with the opportunity to practice intercultural skills with immigrant patients as part of their cultural competence training. To strengthen the validity of self-assessment measures, they should ideally be combined with more objective methods to assess actual skills. PMID:21884609

Intercultural communication in nursing education: when Asian students and American faculty converge.

PubMed

Xu, Yu; Davidhizar, Ruth

2005-05-01

In the context of globalization and changing American demographics, it is becoming increasingly important to understand and communicate effectively with people from diverse cultural and racial/ethnic backgrounds. This article applies the framework of cultural variability and intercultural communication research literature to examine and highlight the different communication behaviors of Asians and non-Asians in the United States. The meanings of various verbal and nonverbal behaviors of Asian students are examined to clarify their communication patterns. Culture-based assumptions are identified, and measures to improve intercultural communication in nursing education are provided.

Intercultural Business Communication: Prescription for Success.

ERIC Educational Resources Information Center

Joyce, Marguerite P. Shane

Cultural differences are very much a part of international trade and global competition and companies which are currently in, or would like to engage in, international trade must be willing to adapt to foreign cultures with a firm understanding of national and individual environmental factors. Successful intercultural communication includes an…

Learning Intercultural Communication through Group Work Oriented to the World beyond the Classroom

ERIC Educational Resources Information Center

Liu, Shuang; Dall'Alba, Gloria

2012-01-01

Competence in intercultural communication has become a necessity for functioning effectively in our increasingly globalised and multicultural society. This study reports the use of a group project to enhance students' learning of intercultural communication. Participants were from a large undergraduate class in an Australian university. The aim of…

On Treating Intercultural Communication Anxiety of International Students in China

ERIC Educational Resources Information Center

Lu, Wei; Wan, Jingjing

2012-01-01

With the policy of reform and opening-up as well as its economic development, China is recruiting more and more international students in many of its universities. Intercultural communication problems in Chinese campuses, however, have until now been seldom mentioned. This paper is an attempt to contribute something to this almost neglected issue…

Developing Elementary School Students' Intercultural Competence through Teacher-Led Tutoring Action Plans on Intercultural Education

ERIC Educational Resources Information Center

Hernández-Bravo, José A.; Cardona-Moltó, M. Cristina; Hernández-Bravo, Juan R.

2017-01-01

The increasing cultural diversity in the current Spanish educational system has had dramatic consequences for school population demography and relationships between students in culturally diverse classrooms. In this context, the development of students' intercultural competence can contribute to strengthening communication, as well as preventing…

Teaching Intracultural and Intercultural Communication: A Critique and Suggested Method.

ERIC Educational Resources Information Center

DeVoss, Danielle; Jasken, Julia; Hayden, Dawn

2002-01-01

Summarizes recent literature about the importance of paying attention to intercultural communication. Analyzes the productive approaches in popular business and technical communication textbooks. Presents five challenges for business and technical communication teachers to consider. Includes teaching modules that address these challenges. Notes…

Nursing educator perspectives of overseas qualified nurses' intercultural clinical communication: barriers, enablers and engagement strategies.

PubMed

Philip, Susan; Manias, Elizabeth; Woodward-Kron, Robyn

2015-09-01

To understand the intercultural communication experiences and associated communication training needs of overseas qualified nurses in the Australian healthcare system from the unique perspectives of nurse educators teaching in accredited bridging programmes. Overseas qualified nurses are an integral part of the nursing workforce in migration destination countries. Communication training needs are more complex when there are cultural, ethnic and language differences between nurses, other health professionals and patients. A qualitative, exploratory research design using semi-structured interviews. All (nine) organisations involved in conducting the Australian Health Practitioner Regulation Agency approved preregistration bridging programmes for overseas qualified nurses within the state of Victoria, Australia, were involved in the study. Participants were 12 nurse educators employed in these organisations. Thematic analysis was undertaken. Three macro themes emerged about the overseas qualified nurses' intercultural communication: (1) pre-existing barriers and enablers to intercultural communication, for example, nurses' reluctance to engage in communicative strategies that build rapport with patients, (2) transitional behaviours and impact on communication, including maintenance of perceived cultural hierarchies between health professionals and (3) development of communicative competence, including expanding one's repertoire of conversational gambits. The findings point to the domains and causes of communication challenges facing overseas qualified nurses in new healthcare settings as well as strategies that the nurse educators and nurses can adopt. Communication cannot be merely regarded as a skill that can be taught in a didactic programme. Comprehensive understanding is needed about the sociocultural dimensions of these nurses' orientation, which can impact on how they communicate in their new healthcare settings. The findings can act as triggers for discussion

Developing Sociolinguistic Competence through Intercultural Online Exchange

ERIC Educational Resources Information Center

Ritchie, Mathy

2011-01-01

The main goal of this study was to investigate whether computer-mediated communication (CMC) intercultural exchange offers the conditions necessary for the development of the sociolinguistic competence of second language learners. Non-native speakers (NNS) of French in British Columbia interacted through CMC with native speakers (NS) of French in…

The Integration of Intercultural Business Communication Training and Business English Teaching

ERIC Educational Resources Information Center

Jingzi, Deng; Wenzhong, Zhu; Dimond, Elizabeth Elendor

2016-01-01

The cultural information transferred by language is an important part of Business English teaching. Therefore, teachers of Business English should not only improve the language level of the students, but also develop the students' cross-cultural understanding. The cultivation of intercultural business communication (IBC) competence could not be…

Intercultural communication competence in family medicine: lessons from the field.

PubMed

Rosenberg, Ellen; Richard, Claude; Lussier, Marie-Thérèse; Abdool, Shelly N

2006-05-01

To describe the challenges for immigrant patients and their physicians and their skills in intercultural communication (ICC). We videotaped one clinical encounter for each of 24 psychologically distressed patients visiting their regular family physician. The physician and the patient, each separately, viewed the videotape of their clinical encounter and commented on important moments identified by the participant or the researchers. Patients and/or physicians lacked knowledge of the effects of culture on the doctor-patient relationship and expressions of distress as well as the effects of immigrant-specific stress on health. Most subjects were motivated to have an interpersonal, rather than an intercultural encounter. Physicians and patients demonstrated the skills needed to achieve an interpersonal encounter. Some physicians and their patients achieved intercultural meetings as a result of their interpersonal interactions over a period of years. Lack of formal training partly explains why most participants demonstrated an elementary level of ICC. In addition, Identity Management Theory and Co-cultural Theory explain some of the barriers to ICC. Providing physicians with formal training in intercultural communication and empowerment training for patients is likely to improve the quality of care of immigrants.

Education as a Factor of Intercultural Communication

ERIC Educational Resources Information Center

Gojkov, Grozdanka

2011-01-01

The paper considers alternative constructivism as a possibility of theoretical starting point regarding education as a factor of intercultural communication. The introductory part of the paper deals with Kelly's personal construct theory permeating the arguments in favour of the theoretical research thesis referring to the issue of the extent the…

The Internet, Intercultural Communication and Cultural Variation

ERIC Educational Resources Information Center

Marcoccia, Michel

2012-01-01

The internet affords its users an unprecedented level of contact with people from other cultural and social groups. It is often assumed that because of this it can facilitate intercultural communication and reduce the perceived distance between cultures. This article will examine this assumption by exploring two questions. Firstly, do the…

A Conceptual Framework for Intercultural/International Communication.

ERIC Educational Resources Information Center

Weiss, Tim

The ambiguities of intercultural communication are examined in this paper. The concept posed is that although every culture sees the world according to that culture's heritage and history, immediate contexts also shape meanings. In multicultural contexts, those meanings must be constructed partly anew each time by speakers, writers, listeners, and…

Preparing TESOL Students for the ESOL Classroom: A Cross-Cultural Project in Intercultural Communication

ERIC Educational Resources Information Center

Medina-López-Portillo, Adriana

2014-01-01

Intercultural communication classes for TESOL students give them a solid foundation for their work with their own ESOL students. This article presents the cross-cultural project that TESOL students have to complete in a required intercultural communication class at the University of Maryland, Baltimore County and the case study that was used to…

Language Education for Intercultural Communication. Multilingual Matters 96.

ERIC Educational Resources Information Center

Ager, Dennis, Ed.; And Others

Essays address the relationship between second language education and intercultural communication in several countries. Following an introduction are the following papers: "Second Language Learning in Belgium" (Ludo Beheydt); "Foreign Language Education in Bulgaria: Present-Day Situation and Future Tendencies" (Madeleine…

An Analysis of Intercultural Communicative Competence: Hotel Front Office Personnel in Bangkok

ERIC Educational Resources Information Center

Inkaew, Manachai

2016-01-01

When we consider a strategy for dealing with globalization, it can be seen that intercultural interactions and encounters are very important and appropriate as effective outcomes are expected. Therefore, the need to assess the intercultural communicative competence (ICC) of those expected to achieve these outcomes is worth consideration. This…

More Discussion Activities To Develop Skills in Intercultural Communication for Japanese University Students in EFL.

ERIC Educational Resources Information Center

Kresovich, Brant M.

1989-01-01

Ten speaking and listening activities designed to improve the intercultural communication skills of intermediate and advanced learners of English are presented. The activities are based on seven goals of cultural instruction: (1) sense of culturally controlled behavior; (2) interaction of language and social variables such as gender, age, and…

Diaspora: Multilingual and Intercultural Communication across Time and Space

ERIC Educational Resources Information Center

Wei, Li; Hua, Zhu

2013-01-01

The nature of diaspora is changing in the 21st century. Yet many of the communication issues remain the same. At the heart of it is multilingual and intercultural communication across time and space. There is much that applied linguists can contribute to the understanding of diaspora in the era of globalization. This article discusses some of the…

The "Culture Problem" in Intercultural Communication: Toward a Critical Proficiency of Power

ERIC Educational Resources Information Center

Chen, Eunju Chung

2013-01-01

Intercultural Communication (INCC) is dominated by a simple conception of culture that has, in essence, led its research and literature away from attending to relations of power in intercultural relationships. INCC's traditional approach based on positivistic and static notions of culture are rather anemic in their own right but also too brittle…

Intercultural Communications Skills Conference Proceedings (Townsville, Queensland, Australia, July 1-3, 1990).

ERIC Educational Resources Information Center

Migrant Resource Centre, Townsville (Australia).

This document contains 11 papers presented at a conference on multicultural issues such as cultural identity, stereotyping, and verbal and nonverbal communication: "Intercultural Communication--An Overview" (Karen Dennien); "Cultural Identity, Communication and Community Relations" (Lyn Trad); "Immigration to…

Applying principles of intercultural communication to personality disorder therapy.

PubMed

Leising, Daniel

2008-09-01

Psychotherapy with patients who were diagnosed with a personality disorder bears a strong resemblance to intercultural communication. I suggest conceptualizing the situation of a patient with a personality disorder as being similar to that of an overseas traveller. Like the traveller, the patient faces the task of getting along in a social environment that does not share many of his or her ingrained values regarding 'appropriate' interpersonal behaviour. In order to reduce the potential for misunderstandings and interpersonal problems, the patient would benefit from (a) learning about the culturally accepted rules of interacting and (b) partly adopting those rules. Borrowing from training manuals for intercultural communication, I suggest a number of therapeutic principles that specifically address the discrepancies between the patient's habits and internalized values, and the cultural conventions that govern the social environment in which the patient lives.

A Preliminary Study of Taiwanese NNETs' Self-Assessment of Intercultural Communicative Competence in English Language Teaching

ERIC Educational Resources Information Center

Chao, Tzu-Chia

2016-01-01

In the context of globalisation, intercultural teaching has been suggested as an objective in English as lingua franca (ELF) education, which has challenged English teachers in acquiring the intercultural communicative competence (ICC) in English language teaching (ELT). However, empirical research exploring the intercultural capabilities and…

Measuring Intercultural Sensitivity in Different Cultural Context.

ERIC Educational Resources Information Center

Fritz, Wolfgang; Mollenberg, Antje; Chen, Guo-Ming

As a main dimension of intercultural communication competence, intercultural sensitivity has increasingly gained attention in research in different disciplines. In the United States, Chen and Starosta (1996) developed an instrument, comprising 5 factors with 24 items, for measuring intercultural sensitivity. In this study, Chen and Starosta's…

Intercultural Competence in Synchronous Communication between Native and Non-Native Speakers of Spanish

ERIC Educational Resources Information Center

Fernández, Susana S.; Pozzo, María Isabel

2017-01-01

This paper discusses to what extent synchronous communication via Skype by Argentine university students of History and Danish university students of Spanish contributed to fostering intercultural competence in the two groups of participants. Intercultural gains are considered both as part of the planned tasks to be solved by the participants…

Communication and relationship satisfaction in Chinese, Western, and intercultural Chinese-Western couples.

PubMed

Hiew, Danika N; Halford, W Kim; van de Vijver, Fons J R; Liu, Shuang

2016-03-01

The current study compared Chinese, Western, and intercultural Chinese-Western couples' communication and examined how culture moderates the association of communication with relationship satisfaction. We coded the communication of 33 Western couples, 36 Chinese couples, and 54 intercultural Chinese-Western couples when discussing a relationship problem and when reminiscing about positive relationship events. Couples with Chinese female partners showed fewer positive behaviors and more negative behaviors (as classified in existing Western coding systems) than couples with Western female partners. The male partner's culture had few associations with couples' rates of communication behavior. Relationship satisfaction was associated with low rates of negative behaviors and high rates of most of the positive behaviors across cultural groups, and these associations were more evident in problem discussions than positive reminiscences. (c) 2016 APA, all rights reserved).

Intercultural Communication Competence: Advising International Students in a Texas Community College

ERIC Educational Resources Information Center

Zhang, Yi

2015-01-01

Academic advising has long been considered a critical factor to student success. With a qualitative, phenomenological research design, this study was undertaken to better understand the lived experiences of academic advisors in communicating with international students in a community college context. Intercultural communication competence was used…

Demands and Tasks of Intercultural School Development: Group Discussions with Experts about Intercultural School Development

ERIC Educational Resources Information Center

Syring, Marcus; Tillmann, Teresa; Sacher, Nicole; Weiß, Sabine; Kiel, Ewald

2018-01-01

The present study is aimed at identifying demands and tasks that are considered important by experts in the field of interculturalism for the successful development of schools. Although different theoretical models about intercultural school development, incorporating various conditions and dimensions, have already been suggested, gaps in research…

Factors influencing intercultural doctor-patient communication: a realist review.

PubMed

Paternotte, Emma; van Dulmen, Sandra; van der Lee, Nadine; Scherpbier, Albert J J A; Scheele, Fedde

2015-04-01

Due to migration, doctors see patients from different ethnic backgrounds. This causes challenges for the communication. To develop training programs for doctors in intercultural communication (ICC), it is important to know which barriers and facilitators determine the quality of ICC. This study aimed to provide an overview of the literature and to explore how ICC works. A systematic search was performed to find literature published before October 2012. The search terms used were cultural, communication, healthcare worker. A realist synthesis allowed us to use an explanatory focus to understand the interplay of communication. In total, 145 articles met the inclusion criteria. We found ICC challenges due to language, cultural and social differences, and doctors' assumptions. The mechanisms were described as factors influencing the process of ICC and divided into objectives, core skills and specific skills. The results were synthesized in a framework for the development of training. The quality of ICC is influenced by the context and by the mechanisms. These mechanisms translate into practical points for training, which seem to have similarities with patient-centered communication. Training for improving ICC can be developed as an extension of the existing training for patient-centered communication. Copyright © 2014 Elsevier Ireland Ltd. All rights reserved.

Developing Cultural Awareness and Intercultural Communication through Multimedia: A Case Study from Medicine and the Health Sciences

ERIC Educational Resources Information Center

Hamilton, Jan; Woodward-Kron, Robyn

2010-01-01

Awareness of how different cultural beliefs may influence one's own and others' linguistic choices is fundamental to successful spoken communication, particularly in intercultural professional settings such as contemporary healthcare. The aim of this paper is to outline how this sensitivity can be enhanced through teaching that develops…

Teaching Comments: Intercultural Communication Skills in the Digital Age

ERIC Educational Resources Information Center

Ware, Paige

2013-01-01

This paper explores the pedagogical and conceptual issues that accompany the integration of intercultural communication skills into the secondary curriculum by analyzing the interactions of 102 adolescents in Spain and the USA during a 15-week, classroom-based, international online exchange. Focusing on the skills of discovery and interaction…

Intercultural competency development of health professions students during study abroad in India

PubMed Central

Richards, Claire A.; Doorenbos, Ardith Z.

2017-01-01

Objective Short-term international health-related study abroad seminars for health-professions students are increasingly popular because of a focus in higher education on global awareness and intercultural competency. This study describes a study abroad strategy to teach students intercultural communication skills and knowledge, and evaluated the effectiveness of a 3-week health-related study abroad program and intercultural competency curriculum in increasing skills and knowledge of health-profession students. Methods This was a mixed methods study, with a pretest-posttest, within-subjects design, and content analysis of student reflection journals. The curriculum was designed to increase students’ sensitivity to different cultural worldviews and support attitudes such as curiosity and openness that lead to relational abilities such as flexibility and adaptability. Students completed the Intercultural Sensitivity Scale (ISS) and Intercultural Effectiveness Scale (IES) both 3 months prior to and immediately following the trip. Means and standard deviations were calculated and a paired t-test was performed. Results Qualitative analysis of students’ reflections presented evidence of developing awareness of their own cultural worldview, openness to Indian culture, and the use of skills to develop intercultural competence. There was a non-statistically significant improvement in ISS and IES scores. Conclusions Students’ reflections demonstrated personal growth through the acquisition of knowledge and skills needed for further intercultural competence development. Students indicated that the curriculum helped them make meaning out of their experiences. Short-term health-related study abroad seminars may help students develop self-awareness and cultural openness by providing theoretically based curriculum before departure and while in the host country, including structured reflections and cultural mentoring, engagement with locals, and a balance of challenge with

Intercultural competency development of health professions students during study abroad in India.

PubMed

Richards, Claire A; Doorenbos, Ardith Z

2016-12-01

Short-term international health-related study abroad seminars for health-professions students are increasingly popular because of a focus in higher education on global awareness and intercultural competency. This study describes a study abroad strategy to teach students intercultural communication skills and knowledge, and evaluated the effectiveness of a 3-week health-related study abroad program and intercultural competency curriculum in increasing skills and knowledge of health-profession students. This was a mixed methods study, with a pretest-posttest, within-subjects design, and content analysis of student reflection journals. The curriculum was designed to increase students' sensitivity to different cultural worldviews and support attitudes such as curiosity and openness that lead to relational abilities such as flexibility and adaptability. Students completed the Intercultural Sensitivity Scale (ISS) and Intercultural Effectiveness Scale (IES) both 3 months prior to and immediately following the trip. Means and standard deviations were calculated and a paired t -test was performed. Qualitative analysis of students' reflections presented evidence of developing awareness of their own cultural worldview, openness to Indian culture, and the use of skills to develop intercultural competence. There was a non-statistically significant improvement in ISS and IES scores. Students' reflections demonstrated personal growth through the acquisition of knowledge and skills needed for further intercultural competence development. Students indicated that the curriculum helped them make meaning out of their experiences. Short-term health-related study abroad seminars may help students develop self-awareness and cultural openness by providing theoretically based curriculum before departure and while in the host country, including structured reflections and cultural mentoring, engagement with locals, and a balance of challenge with support.

Global Citizenship in Intercultural Communication: Spatial Awareness of Globalization through Map Your Consumption

ERIC Educational Resources Information Center

Kuehl, Rebecca A.; Hungerford, Hilary

2017-01-01

Courses: This teaching unit is for intercultural communication but could be used for any course related to globalization, including public speaking, popular culture and communication, or environmental communication. Additionally, the teaching unit is well-suited for other disciplines, including geography, environmental studies, and global studies.…

Framing Interculturality: A Corpus-Based Analysis of Online Promotional Discourse of Higher Education Intercultural Communication Courses

ERIC Educational Resources Information Center

Hua, Zhu; Handford, Michael; Young, Tony Johnstone

2017-01-01

This paper examines how intercultural communication (ICC) and the notion of culture are framed in on-line promotional discourse of higher education (HE) ICC courses. It analyses a specialised corpus comprised of 14,842 words from 43 course websites of master's programmes in ICC in the UK and the US--internationally, the two largest providers of…

The Integration of a Three-Year-Long Intercultural Collaborative Project into a Foreign Language Classroom for the Development of Intercultural Competence

ERIC Educational Resources Information Center

Hirotani, Maki; Fujii, Kiyomi

2015-01-01

Many studies on intercultural communication introduced how their collaborative projects were conducted. There are also several studies that discuss how intercultural collaborative activities can be integrated into a foreign language curriculum, as well as a big project (the INTENT project) that helps teachers integrate collaborative activities…

The Implementation of an Intercultural Competence Syllabus to Prepare Study-Abroad Students for Global Communication

ERIC Educational Resources Information Center

Kural, Faruk; Bayyurt, Yasemin

2016-01-01

This study presents the outcome of the implementation of a process-oriented model of an intercultural competence (IC) and English as a lingua franca (ELF)-awareness development syllabus to prepare government-sponsored Turkish international sojourners for global communication in English L1 countries. Based on social constructivist research…

"Small Talk Is Not Cheap": Phatic Computer-Mediated Communication in Intercultural Classes

ERIC Educational Resources Information Center

Maíz-Arévalo, Carmen

2017-01-01

The present study aims to analyse the phatic exchanges performed by a class of nine intercultural Master's students during a collaborative assignment which demanded online discussion using English as a lingua franca (ELF). Prior studies on the use of phatic communication in computer-mediated communication have concentrated on social networking…

The In-Depth Interview as a Research Tool for Investigating the Online Intercultural Communication of Asian Internet Users in Relation to Ethics in Intercultural Research

ERIC Educational Resources Information Center

Fetscher, Doris

2013-01-01

Virtual intercultural communication is of great interest in intercultural research. How can a researcher gain access to this field of investigation if s/he does not or only partially speaks the languages used by the subjects? This study is an example of how categories relevant to research can be accessed through in-depth interviews. The interview…

Professional Identity, Curriculum and Teaching "Intercultural Communication": An Indonesian Case Study

ERIC Educational Resources Information Center

Gandana, Isti; Parr, Graham

2013-01-01

Influenced by contemporary research into the interconnectedness of language and culture, many Indonesian teacher education courses have introduced "new" subjects such as "Intercultural Communication" and "Cross-Cultural Understanding", hoping to unsettle their students' traditional assumptions that language is merely…

Developing Intercultural Competence by Participating in Intensive Intercultural Service-Learning

ERIC Educational Resources Information Center

De Leon, Nadia

2014-01-01

This quasi-experimental study investigates the effects of an intensive intercultural service-learning program on the intercultural competence of undergraduate students by utilizing pre- and post-course assessments of intercultural competence as measured by the cultural intelligence (Van Dyne, Koh, & Ang, 2008) and intercultural sensitivity…

Interculturalities: Reframing Identities in Intercultural Communication

ERIC Educational Resources Information Center

Nair-Venugopal, Shanta

2009-01-01

This paper attempts to reframe identities as "interculturalities" in the multimodal ways in which language is used for identity construction, specifically as responses to questionnaires, articulations within limited narratives, on-line interactions and in community ways of speaking a localised variety of English. Relying on a framework…

Evidence of Intercultural Communication Competence in Tenth Grader's Narrative Texts

ERIC Educational Resources Information Center

Guerrero Moya, María Eulalia; Muñoz Ortiz, Liliana; Niño Díaz, Ana María

2016-01-01

This action research study explored the effects of an intervention linking both culture and citizenship in a tenth-grade English language class, and aimed at finding evidence of intercultural communicative competence (ICC) skills through the writing of narrative texts in English. Participants were 75 tenth-grade students, between the ages of 14…

Polish Teenage Students' Willingness to Engage in On-Line Intercultural Interactions

ERIC Educational Resources Information Center

Wach, Aleksandra

2013-01-01

Computer-based technologies, including various forms of computer-mediated communication (CMC), provide L2 users with opportunities to engage in intercultural interactions which may promote the development of their intercultural communicative competence. The article reports the findings of a study that investigated how beyond-the-classroom…

"Are You an Immigrant?": Identity-Based Critical Reflections of Teaching Intercultural Communication

ERIC Educational Resources Information Center

Chen, Yea-Wen

2014-01-01

This chapter examines the negotiated experiences of a female international faculty of color teaching an intercultural communication course from the lens of intersecting cultural identities in the context of a prominently White institution in the United States.

The effect of educational intervention on intercultural communication: results of a randomised controlled trial.

PubMed

Harmsen, Hans; Bernsen, Roos; Meeuwesen, Ludwien; Thomas, Siep; Dorrenboom, Govert; Pinto, David; Bruijnzeels, Marc

2005-05-01

Due to worldwide migration to Western countries, physicians are increasingly encountering patients with different ethnic backgrounds. Communication problems can arise as a result of differences in cultural backgrounds and poor language proficiency. To assess the effectiveness of an educational intervention on intercultural communication aimed to decrease inequalities in care provided between Western and non-Western patients. A randomised controlled trial with randomisation at the GP level and outcome measurements at the patient level. General practice in Rotterdam. Thirty-eight Dutch GPs in the Rotterdam region, with at least 25% of inhabitants of non-Western origin, and 2407 visiting patients were invited to participate in the study. A total of 986 consultations were finally included. The GPs were educated about cultural differences and trained in intercultural communication. Patients received a videotaped instruction focusing on how to communicate with their GP in a direct way. The primary outcome measure was mutual understanding and the secondary outcomes were patient's satisfaction and perceived quality of care. The intervention effect was assessed for all patients together, for the 'Western' and 'non-Western' patients, and for patients with different cultural backgrounds separately. An intervention effect was seen 6 months after the intervention, as improvement in mutual understanding (and some improvement in perceived quality of care) in consultations with 'non-Western' patients. A double intervention on intercultural communication given to both physician and patient decreases the gap in quality of care between 'Western' and 'non-Western' patients.

Learning Intercultural Communication Skills with Virtual Humans: Feedback and Fidelity

ERIC Educational Resources Information Center

Lane, H. Chad; Hays, Matthew Jensen; Core, Mark G.; Auerbach, Daniel

2013-01-01

In the context of practicing intercultural communication skills, we investigated the role of fidelity in a game-based, virtual learning environment as well as the role of feedback delivered by an intelligent tutoring system. In 2 experiments, we compared variations on the game interface, use of the tutoring system, and the form of the feedback.…

Intercultural Communication Barriers and Bridges: Talking with High School Teachers about Multi-Culturalism.

ERIC Educational Resources Information Center

Gougeon, Thomas D.; Hutton, Susan I.

As part of a larger study of school system communication with second language parents in three Alberta (Canada) urban senior high schools, this study focused on analysis of interview data from teachers responding to questions on intercultural communication barriers and bridges with students and immigrant parents. Data were collected through 30…

The Structure and Agency Dilemma in Identity and Intercultural Communication Research

ERIC Educational Resources Information Center

Block, David

2013-01-01

Against a backdrop of rapid global transformations, the ever-increasing migration of people across nation-state borders and a wide array of language practices, applied linguists, and language and intercultural communication researchers in particular, often include identity as a key construct in their work. Most adopt a broadly poststructuralist…

Broadening the Boundary of "Textbooks" for Intercultural Communication in Religious Education

ERIC Educational Resources Information Center

Lee, Boyung

2010-01-01

No one in this global age can teach and learn without engaging one's neighbors. The cosmos's far-reaching cultural flow forces Religious Education scholars and practitioners to be fluent in intercultural communication. Notwithstanding this pursuit, the author finds that one of the obstacles for religious educators is their textbooks' cultural…

An Experiential Approach to an Upper Division Course in Intercultural Communication.

ERIC Educational Resources Information Center

Ostermeier, Terry H.

Rapidly changing demographics are forcing more and more Americans to interact with people who are different from themselves. Americans must become more sensitive to cultural diversity. One way to address this challenge at the university level is to offer courses in intercultural communication. At one university, an upper level course in…

Facework among L2 Speakers: A Close Look at Intercultural Communication

ERIC Educational Resources Information Center

Jwa, Soomin

2017-01-01

Although significant attention has been devoted to the notion of facework and its functions, facework among L2 speakers, whose cultural backgrounds and language proficiencies vary, has remained unexplored. The present study attempts to explore situations of intercultural communication in which facework is used as a way to remedy moments of…

Intercultural Communication Activities in the Classroom: Turning Stumbling Blocks into Building Blocks.

ERIC Educational Resources Information Center

Dillon, Randy K.

This paper explores behavior patterns that inhibit effective communication in everyday, educational, and business cross-cultural settings. Opportunities to change these inhibiting patterns, metaphorically referred to as "stumbling blocks," into building blocks or tools for successful intercultural understandings are discussed in the…

Organisational Learning and Leadership: On Metaphor, Meaning Making, Liminality and Intercultural Communication

ERIC Educational Resources Information Center

Patterson, Jean A.

2009-01-01

This article discusses sensemaking as a broad framework for understanding organisational learning and its implications for leadership in a global context. Organisational metaphors, the concept of liminality and understanding organisations as interpretation systems are presented as possibilities for enhancing intercultural communication within…

Curriculum Project: Intercultural Communication. Fulbright-Hays Summer Seminars Abroad Program, 2000 (Egypt and Israel).

ERIC Educational Resources Information Center

Yu, Yanmin

As the world becomes more global, communicating with people from other cultures becomes a necessity. The cultural mix challenges individuals to improve their knowledge and skills in intercultural communication. This course proposal describes a 3-credit course designed to introduce students to the basic concepts, theories, and practices of…

A Framework for Assessing High School Students' Intercultural Communicative Competence in a Computer-Mediated Language Learning Project

ERIC Educational Resources Information Center

Peng, Hsinyi; Lu, Wei-Hsin; Wang, Chao-I

2009-01-01

The purposes of this study were to identify the essential dimensions of intercultural communicative competence (ICC) and to establish a framework for assessing the ICC level of high school students that included a self-report inventory and scoring rubrics for online interaction in intercultural contexts. A total of 472 high school students from…

The effect of educational intervention on intercultural communication: results of a randomised controlled trial

PubMed Central

Harmsen, Hans; Bernsen, Roos; Meeuwesen, Ludwien; Thomas, Siep; Dorrenboom, Govert; Pinto, David; Bruijnzeels, Marc

2005-01-01

Background Due to worldwide migration to Western countries, physicians are increasingly encountering patients with different ethnic backgrounds. Communication problems can arise as a result of differences in cultural backgrounds and poor language proficiency. Aims To assess the effectiveness of an educational intervention on intercultural communication aimed to decrease inequalities in care provided between Western and non-Western patients. Design of study A randomised controlled trial with randomisation at the GP level and outcome measurements at the patient level. Setting General practice in Rotterdam. Method Thirty-eight Dutch GPs in the Rotterdam region, with at least 25% of inhabitants of non-Western origin, and 2407 visiting patients were invited to participate in the study. A total of 986 consultations were finally included. The GPs were educated about cultural differences and trained in intercultural communication. Patients received a videotaped instruction focusing on how to communicate with their GP in a direct way. The primary outcome measure was mutual understanding and the secondary outcomes were patient's satisfaction and perceived quality of care. The intervention effect was assessed for all patients together, for the ‘Western’ and ‘non-Western’ patients, and for patients with different cultural backgrounds separately. Results An intervention effect was seen 6 months after the intervention, as improvement in mutual understanding (and some improvement in perceived quality of care) in consultations with ‘non-Western’ patients. Conclusions A double intervention on intercultural communication given to both physician and patient decreases the gap in quality of care between ‘Western’ and ‘non-Western’ patients. PMID:15904552

Korean Business Communication: A Course Design and Content Checklist for Intercultural Training.

ERIC Educational Resources Information Center

Cyr, Robert

1993-01-01

Discussion of intercultural training for businesses in global markets focuses on a course design for a program to improve interpersonal interactions with South Korean business professionals. Segments of the course are described, including a historical overview, cultural background, social interaction norms, communication style, business…

Promoting Intercultural Competence of Thai University Students through Role-Play

ERIC Educational Resources Information Center

Worawong, Kanoknate; Charttrakul, Kanjana; Damnet, Anamai

2017-01-01

The current situation of international communication in globalization context requires intercultural competence (IC) to achieve successful communication (Crystal, 2003). Concerning this intercultural competence, non-verbal communication (NVC) plays a key role to indicate the success of having intercultural competence. On the other hand, Thai…

"Intercultural Training" in Exchange Situations for Experts and Management: A Critical Reflection

ERIC Educational Resources Information Center

Engelbert, Sonja

2004-01-01

In this paper, developments in the area of "intercultural communication" are described to shed light on the pitfalls that the author has discovered in her analysis of some of the more popular intercultural training programs, through practical applications of communication training programs and through her own personal experiences in exchange…

Intercultural communication in assessing dietary habits: Liberia as an example.

PubMed

Jarosz, L A

1990-08-01

Nutritionists in both clinical and field settings often work with populations whose cultures and languages differ from their own. Therefore, intercultural communication skills are often needed. This article presents a method used to collect dietary data for 125 children under 26 months old living in Liberia. The method was designed to reduce intercultural communication errors during collection of dietary data by avoiding terms directly related to the English language words "food" or "to eat," and by replacing such terms with words or phrases with a more general meaning, for example, "thing" for food or "had" for eat. By using this method the following results were obtained: mean age for introducing non-breast-milk foods to infants, 1.9 months (no. = 113, standard deviation [SD] = 2.1 months); mean age for introducing milk-based foods, 1.5 months (no. = 74, SD = 1.6 months); and mean age for introducing non-milk foods, 2.9 months (no. = 110, SD = 2.5 months). These ages are 2 to 4 months earlier than those determined in two previous studies conducted in Liberia. The difference is probably attributable to incongruity between the interviewer's and interviewee's definitions of words. The resultant impact on feeding recommendations because of differences in data and, therefore, in conclusions, demonstrates that accuracy of dietary data at the individual level may be critical for epidemiological studies. The method of using more general terms and avoiding restricting terms such as "food" and "eat" may help nutritionists improve the accuracy and completeness of dietary data during intercultural interviews. Additional research in wording dietary recall questions will help determine whether this method is generally applicable.

Connecting Intercultural Communication Service Learning with General Education: Issues, Outcomes, and Assessment

ERIC Educational Resources Information Center

Littlefield, Robert S.; Rick, Jessica M.; Currie-Mueller, Jenna L.

2016-01-01

This study explored the intersection between service learning and general education outcomes through the self-reported perceptions of 382 college students participating in an intercultural communication course that satisfied the general education requirement at a midsized Upper Plains research university for studying cultural diversity. The data…

Positioning (Mis)Aligned: The (Un)Making of Intercultural Asynchronous Computer-Mediated Communication

ERIC Educational Resources Information Center

Wu, Zhiwei

2018-01-01

Framed from positioning theory and dynamic systems theory, the paper reports on a naturalistic study involving four Chinese participants and their American peers in an intercultural asynchronous computer-mediated communication (ACMC) activity. Based on the moment-by-moment analysis and triangulation of forum posts, reflective essays, and…

Interculturality and Intercultural Education in Portugal: Recent Developments

ERIC Educational Resources Information Center

Pratas, Maria Helena

2010-01-01

The Portuguese approach to cultural diversity anchors on the principle of Interculturality; within the framework of mutual respect, it embraces the value and richness of diversity and dialogue. This intercultural approach is embedded in the paradigm of an equal value of all cultures and cultural miscegenation, moving thus far beyond a…

Challenges and Rewards of Teaching Intercultural Communication in a Technical Writing Course: A Case Study

ERIC Educational Resources Information Center

Cardenas, Diana L.

2012-01-01

Community-based projects immerse technical writing students in intercultural communication, addressing local needs and shaping documents in human terms. Students at a South Texas university work to establish communication with clients in a city-county health department to create effective documents and disseminate family health legislation. To…

Impact of Native-Nonnative Speaker Interaction through Video Communication and Second Life on Students' Intercultural Communicative Competence

ERIC Educational Resources Information Center

Jauregi, Kristi; Canto, Silvia

2012-01-01

One of the key concerns of educators is to come to know what works in language teaching and under which conditions (Intercultural) Communicative Competence can be furthered. This concern is even bigger among professionals experimenting or willing to experiment with new media. Following socio-constructivist theories of learning (Vygotsky, 1978) and…

Male/Female Differential Encoding and Intercultural Differential Decoding of Nonverbal Affective Communication.

ERIC Educational Resources Information Center

St. Martin, Gail McAllister

In order to investigate the process of nonverbal communication of emotions in a simulated intercultural context, videotapes were made in which two white Americans (one male and one female) responded to paragraphs which evoked the following emotions: sadness, disgust, anger, surprise, happiness, and fear. These portrayals were then viewed by male…

Study Abroad and Intercultural Communication. The Challenge of Communication. ACTFL Review of Foreign Language Education, Vol. 6.

ERIC Educational Resources Information Center

Bourque, Jane M.

Preparation for study abroad is a valid part of the foreign language program. One advantage of study abroad is the motivational focus it gives to home-based foreign languages programs. The possibility of participating in the foreign culture and actually using the language are incentives. Teaching intercultural communication and understanding is a…

Developing Intercultural Understanding for Study Abroad: Students' and Teachers' Perspectives on Pre-Departure Intercultural Learning

ERIC Educational Resources Information Center

Holmes, P.; Bavieri, L.; Ganassin, S.

2015-01-01

This study reports on students' and teachers' perspectives on a programme designed to develop Erasmus students' intercultural understanding prior to going abroad. We aimed to understand how students and their teachers perceived pre-departure materials in promoting their awareness of key concepts related to interculturality (e.g., essentialism,…

A Pragmatist Perspective on Building Intercultural Communicative Competency: From Theory to Classroom Practice

ERIC Educational Resources Information Center

Moeller, Aleidine J.; Osborn, Sarah R. Faltin

2014-01-01

This article analyzes and synthesizes the major theoretical frameworks for building intercultural communicative competency (ICC) within the domain of the foreign language classroom. Researchers used a pragmatist orientation as a venue for the translation of theoretical models into usable, accessible guidelines for classroom teachers in order to…

Exploring the Potential of Social Network Sites in Relation to Intercultural Communication

ERIC Educational Resources Information Center

Lang, Anouk

2012-01-01

This article reports on the results of a project which used a social network site to support students on a year abroad and foster informal learning, particularly in the area of intercultural communication. The project employed a peer-mentoring structure to solve the problem of role conflict, in which users of these sites may feel some tension as…

Deliberations on the Development of an Intercultural Competence Curriculum

ERIC Educational Resources Information Center

Punteney, Katherine

2016-01-01

Committed to developing an institution-wide intercultural competence curriculum for master's-level students preparing for international careers, a team of nine professors from across disciplines deliberated for a year on their fundamental understandings of intercultural competence and what it would mean to facilitate the development of that…

Languaging about Intercultural Communication: The Occurrence and Conceptual Focus of Intracultural Peer Collaborative Dialogues

ERIC Educational Resources Information Center

McNeil, Levi

2017-01-01

This study examined intracultural peers using language as a cognitive tool (i.e. "languaging") to recognise, understand, and explain intercultural communication concepts. In pairs, 42 Korean public school teachers enrolled in an in-service program completed a describe-interpret-evaluate task through synchronous computer-mediated…

Advising International Students in Engineering Programs: Academic Advisors' Perceptions of Intercultural Communication Competence

ERIC Educational Resources Information Center

Zhang, Yi Leaf; Dinh, Trang V.

2017-01-01

In recent years, an increasing number of international students have enrolled in engineering programs in U.S. colleges and universities. These students often encounter challenges, and academic advisors play a significant role in international students' academic success. Using a model of intercultural communication competence, we explored attitudes…

Enhancing Intercultural Communication and Understanding: Team Translation Project as a Student Engagement Learning Approach

ERIC Educational Resources Information Center

Yang, Ping

2015-01-01

This paper reflects on a team translation project on Aboriginal culture designed to enhance university students' intercultural communication competence and understanding through engaging in an interactive team translation project funded by the Australia-China Council. A selected group of Chinese speaking translation students participated in the…

Untethering Education: Creating a Pilot Hybrid Class to Enhance Learning in Intercultural Communication

ERIC Educational Resources Information Center

Lawton, Bessie; Foeman, Anita; Thompsen, Philip

2014-01-01

Improvements in educational technology in the past couple of decades have led institutions of higher learning to encourage and implement various types of distance education courses. This article reports on the conversion process of a face-to-face Intercultural Communication class at a mid-Atlantic university in the USA. First, the impetus for its…

Developing Intercultural Teachers: The Mumbai Global Experience Project

ERIC Educational Resources Information Center

Johnson, Richard

2009-01-01

Interculturalism is a major theme that needs to inform the teaching and learning of all subjects in teacher education courses. Moreover, the practicum is an area where there needs to be more attention given to developing the attributes of an intercultural teacher. In 2008 I took a group of thirteen teacher education students on a three-week…

Ethics and Intercultural Communication.

ERIC Educational Resources Information Center

Rohrlich, Beulah F.

A study of the use of "proteksia," a system of securing personal influence in Israel, is discussed in this article and is related to concepts of intercultural ethics. The information on the study is taken from an article "On Proteksia," by B. Danet and H. Hartman, focusing on "proteksia" as it relates to bureaucratic…

Intercultural Education and Communication in Second Language Interactions

ERIC Educational Resources Information Center

Baraldi, Claudio

2012-01-01

This article analyses intercultural education outcomes produced in the setting of teaching Italian as a second language (ISL) in an Italian school. Intercultural education is produced in interactions which are based on specific cultural presuppositions, i.e. expectations regarding learning, role hierarchy and evaluation of student performances.…

Building Intercultural Competence through Intercultural Competency Certification of Undergraduate Students

ERIC Educational Resources Information Center

Janeiro, Maria G. Fabregas; Fabre, Ricardo Lopez; Nuno de la Parra, Jose Pablo

2014-01-01

The Intercultural Competency Certificate (CCI in Spanish) designed for the Universidad Popular Autonoma del Estado de Puebla (UPAEP University) is a theory based comprehensive plan to develop undergraduate students' intercultural competence. This Certificate is based in the Developmental Model of Intercultural Sensitivity (DMIS) developed by…

Developing Intercultural Competence in Multilingual and Multicultural Student Groups

ERIC Educational Resources Information Center

Krajewski, Sabine

2011-01-01

Internationalization and intercultural competence are key issues in higher education institutions across the globe. In times of accelerating globalization, intercultural competence emerges as one of the most desirable graduate capabilities for those who are likely to work in international environments. This article focuses on the development of…

The Virtual Intercultural Team Tool

ERIC Educational Resources Information Center

Rus, Calin

2010-01-01

This article describes the Virtual Intercultural Team Tool (VITT) and discusses its processes and benefits. VIIT is a virtual platform designed with the aim of assisting European project teams to improve intercultural communication and build on their cultural diversity for effective implementation of their projects. It is a process-focused tool,…

The Integration of Inter-Culture Education into Intensive Reading Teaching for English Majors through Project-Based Learning

ERIC Educational Resources Information Center

Wu, Shu-jing; Meng, Li-hua

2010-01-01

With the research of the relationship between inter-culture and language teaching development, people are well aware of the necessity of integrating inter-culture into language teaching. While providing the opportunity for the students to improve their intercultural communication competence, here, the research presented on the integration of…

Promoting Intercultural Exchanges with Blogs and Podcasting: A Study of Spanish-American Telecollaboration

ERIC Educational Resources Information Center

Lee, Lina

2009-01-01

Blogs and podcasts open new ways for global communication and development of intercultural awareness. This article reports a Spanish-American telecollaborative project through which students created blogs and podcasts for intercultural exchanges in light of the sociocultural perspectives. The article outlines the methodology for the project…

Absence of National Culture in Foreign Language Teaching and Intercultural Communication Competence Training of College Students in China Frontier Minority Areas

ERIC Educational Resources Information Center

Jia, Jinan

2015-01-01

The absence of Chinese culture in foreign language teaching has a strong impact on the exchange between different cultures, and is also an obstacle to intercultural communication competence training. In general, English teaching level in China frontier minority areas is far behind that in developed areas, and shows its own teaching and cultural…

Preparing an Intercultural Program for University Studies Abroad

ERIC Educational Resources Information Center

Zumbihl, Helene

2010-01-01

This article focuses on how to teach intercultural communicative competence to learners of English as a foreign language enrolled in a university exchange program in Europe, and help them become "intercultural speakers." The intercultural speaker can be defined as an intermediary between his or her own culture and the other's culture.…

Teaching Intercultural Awareness with Star Wars: A New Hope

ERIC Educational Resources Information Center

Erlandson, Karen Thea

2012-01-01

A fundamental concept in Intercultural Communication is developing an understanding of different cultural patterns. Understanding different value dimensions such as collectivism, power distance, and high versus low context cultures are important steps to gaining a facility in communicating cross-culturally. This article presents an activity that…

Understanding the "Other Side": Intercultural learning in a Spanish-English E-Mail Exchange.

ERIC Educational Resources Information Center

O'Dowd, Robert

2003-01-01

Reviews recent research on intercultural learning and reports on a yearlong e-mail exchange between Spanish and English second year university students. Identifies key characteristics of e-mail exchanges that helped to develop learners' intercultural communicative competence. Outlines elements of e-mail messages that may enable students to develop…

Interculturality and Intercultural Education: A Challenge for Democracy

NASA Astrophysics Data System (ADS)

Aikman, Sheila

1997-09-01

The paper examines the debate taking place in Peru, and also more generally in South and Central American countries with large indigenous populations, on the nature of interculturality and intercultural education. It investigates concepts fundamental to interculturality such as democracy and equality and asks what they mean in the context of the Peruvian state, civil society and the indigenous movement. It questions whether an interculturality based in apolitical calls for dialogue and respect for cultural and linguistic plurality can meet the needs of indigenous peoples and their daily confrontations with oppressive and unequal intercultural relations. Taking Peru as an example, it investigates the possibilities for the development of an interculturality that is characterised by equality and participation and which enables indigenous peoples to have greater control over their lives. It then briefly examines the nature of the intercultural lives of the Harakmbut of SE Peruvian Amazon and a new indigenous intercultural education programme which the Harakmbut hope will help them address the inequalities and exploitation which they face.

The Development and Validation of the Intercultural Sensitivity Scale.

ERIC Educational Resources Information Center

Chen, Guo-Ming; Starosta, William J.

The present study developed and assessed reliability and validity of a new instrument, the Intercultural Sensitivity Scale (ISS). Based on a review of the literature, 44 items thought to be important for intercultural sensitivity were generated. A sample of 414 college students rated these items and generated a 24-item final version of the…

Teaching Abroad: Lessons Learned about Inter-cultural Understanding for Teachers in Higher Education.

ERIC Educational Resources Information Center

Bodycott, Peter; Walker, Allan

2000-01-01

Discusses the intercultural effects on college faculty teaching abroad through an exploration of the experiences of two teaching academics working in Hong Kong with emphasis on issues of language and communication and social and cultural distance. Argues that the development of intercultural understandings must permeate the curricula, and be a…

Getting to Know You: The Development of Intercultural Competence as an Essential Element in Learning Mandarin

ERIC Educational Resources Information Center

Jin, Tinghe

2014-01-01

The role of cultural dimensions in the teaching of Chinese as a foreign language in the UK is not as fully understood as it needs to be, especially in relation to developing students' abilities with intercultural communication. This paper adopts an ecological perspective on learning another language and seeks to contribute to the field of teaching…

Intercultural Leadership Toolkit for Librarians: Building Awareness to Effectively Serve Diverse Multicultural Populations

ERIC Educational Resources Information Center

Allard, Suzie; Mehra, Bharat; Qayyum, M. Asim

2007-01-01

This paper presents five tools for librarians to use in building effective intercultural communication that reaches out to diverse populations. Librarians can more successfully cross intercultural boundaries if they are aware of the key tenets of intercultural communication and information provision, and then apply the five leadership tools in…

Developing Intercultural Science Education in Ecuador

ERIC Educational Resources Information Center

Schroder, Barbara

2008-01-01

This article traces the recent development of intercultural science education in Ecuador. It starts by situating this development within the context of a growing convergence between Western and indigenous sciences. It then situates it within the larger historical, political, cultural, and educational contexts of indigenous communities in Ecuador,…

The Highlights and Pitfalls of Developing an Intercultural Workshop in France.

ERIC Educational Resources Information Center

Frey-Hartel, Cheri; Kasum, Duffy

An intercultural training workshop including orientation and travel to France is described. The program was made available to businessmen and women interested or involved in trade with France, to students in communications, foreign languages, and international business, and to community members. The program included pre-departure classes to…

Intercultural Communication Competence through Experiential Learning: The Importance of Student-Initiated Strategies and Dialogic Encounters

ERIC Educational Resources Information Center

Taylor, Josephine Ann

2007-01-01

Approaches to intercultural communication competence (ICC) generally argue the need for objective knowledge about another culture as well as knowledge about and the ability to achieve appropriate behaviors of that target culture. Most of these approaches continue to base themselves on a conception of culture as comprehensive but static.…

Sociocultural and linguistic boundaries influencing intercultural communication between nurses and Moroccan patients in southern Spain: a focused ethnography.

PubMed

Plaza Del Pino, Fernando J; Soriano, Encarnación; Higginbottom, Gina Ma

2013-01-01

During the last 25 years, cultural diversity has increased substantially with global migration. In more recent years this has become highly evident in the south of Spain with its steadily increasing Moroccan population. The accompanying differences in ethnocultural values and traditions between the host and newcomer populations may greatly impact healthcare interactions and thus also effective provision of care. This landscape provides for excellent exploration of intercultural communication in healthcare settings and elucidation of possible ways to overcome existing barriers to provision of culturally competent care by nurses. This study aimed to ascertain how nurses perceive their intercultural communication with Moroccan patients and what barriers are evident which may be preventing effective communication and care. A focused ethnography was conducted with semi-structured interviews of 32 nurses in three public hospitals in southern Spain. Interviews were audio-recorded and transcribed verbatim before undergoing translation and back-translation between Spanish and English. Data was managed, classified and ordered with the aid of AQUAD.6 (Günter L. Huber, Tübingen, Germany) qualitative data analysis software. As an important dimension of cultural competence, findings from the interviews with nurses in this study were interpreted within the framework of intercultural communication. Various barriers, for which we have termed "boundaries", seem to exist preventing effective communication between nurses and their patients. The substantial language barrier seems to negatively affect communication. Relations between the nurses and their Moroccan patients are also marked by prejudices and social stereotypes which likely compromise the provision of culturally appropriate care. The language barrier may compromise nursing care delivery and could be readily overcome by implementation of professional interpretation within the hospital settings. Moreover, it is essential

Sociocultural and linguistic boundaries influencing intercultural communication between nurses and Moroccan patients in southern Spain: a focused ethnography

PubMed Central

2013-01-01

Background During the last 25 years, cultural diversity has increased substantially with global migration. In more recent years this has become highly evident in the south of Spain with its steadily increasing Moroccan population. The accompanying differences in ethnocultural values and traditions between the host and newcomer populations may greatly impact healthcare interactions and thus also effective provision of care. This landscape provides for excellent exploration of intercultural communication in healthcare settings and elucidation of possible ways to overcome existing barriers to provision of culturally competent care by nurses. This study aimed to ascertain how nurses perceive their intercultural communication with Moroccan patients and what barriers are evident which may be preventing effective communication and care. Methods A focused ethnography was conducted with semi-structured interviews of 32 nurses in three public hospitals in southern Spain. Interviews were audio-recorded and transcribed verbatim before undergoing translation and back-translation between Spanish and English. Data was managed, classified and ordered with the aid of AQUAD.6 (Günter L. Huber, Tübingen, Germany) qualitative data analysis software. Results As an important dimension of cultural competence, findings from the interviews with nurses in this study were interpreted within the framework of intercultural communication. Various barriers, for which we have termed “boundaries”, seem to exist preventing effective communication between nurses and their patients. The substantial language barrier seems to negatively affect communication. Relations between the nurses and their Moroccan patients are also marked by prejudices and social stereotypes which likely compromise the provision of culturally appropriate care. Conclusions The language barrier may compromise nursing care delivery and could be readily overcome by implementation of professional interpretation within the

Initial Development and Validation of the Mexican Intercultural Competence Scale

PubMed Central

Torres, Lucas

2013-01-01

The current project sought to develop the Mexican Intercultural Competence Scale (MICS), which assesses group-specific skills and attributes that facilitate effective cultural interactions, among adults of Mexican descent. Study 1 involved an Exploratory Factor Analysis (N = 184) that identified five factors including Ambition/Perseverance, Networking, the Traditional Latino Culture, Family Relationships, and Communication. In Study 2, a Confirmatory Factor Analysis provided evidence for the 5-factor model for adults of Mexican origin living in the Midwest (N = 341) region of the U.S. The general findings are discussed in terms of a competence-based formulation of cultural adaptation and include theoretical and clinical implications. PMID:24058890

Initial Development and Validation of the Mexican Intercultural Competence Scale.

PubMed

Torres, Lucas

2013-01-01

The current project sought to develop the Mexican Intercultural Competence Scale (MICS), which assesses group-specific skills and attributes that facilitate effective cultural interactions, among adults of Mexican descent. Study 1 involved an Exploratory Factor Analysis ( N = 184) that identified five factors including Ambition/Perseverance, Networking, the Traditional Latino Culture, Family Relationships, and Communication. In Study 2, a Confirmatory Factor Analysis provided evidence for the 5-factor model for adults of Mexican origin living in the Midwest ( N = 341) region of the U.S. The general findings are discussed in terms of a competence-based formulation of cultural adaptation and include theoretical and clinical implications.

Intercultural communication in child and family health: insights from postcolonial feminist scholarship and three-body analysis.

PubMed

Grant, Julian; Luxford, Yoni

2008-12-01

Concerns about intercultural communication practices in child and family health were raised during a South Australian ethnographic study. The family partnership model was observed as a universal pedagogic tool introduced into the host organisation in 2003. It has a role in shaping and reshaping cultural production within child health practice. In this study, we draw on insights from postcolonial feminist scholarship together with three-body analysis to critique the theoretical canons of care that inform intercultural communication in the child and family health setting. We contend that although the family partnership model may be very useful, its intended universal application is problematic in the context of multiculture. Issues of race, gender and class were seemingly unattended when using a communication approach based in historical scientific rationalism. Liberal interpretations of discourses of equity and empathy arising out of contemporary models of communication were often adopted by child and family health nurses and protected them from seeing the inherent binaries that constrain practice. Insights from postcolonial feminist thinking enabled us to recognise the problems of applying theory to practice in a linear fashion. We demonstrate the use of three-body analysis as a deconstruction strategy to refigure how theory might be understood and worked with in the multiculture that is Australia.

Towards Post-Intercultural Teacher Education: Analysing "Extreme" Intercultural Dialogue to Reconstruct Interculturality

ERIC Educational Resources Information Center

Dervin, Fred

2015-01-01

The "intercultural" is now omnipresent in most departments of teacher education in Europe and elsewhere. It can be implemented under the guise of, amongst others, multicultural, transcultural, global and/or development education. In this paper, I problematise post-intercultural teacher education. The context of this study is that of…

Developing Intercultural Competence through Overseas Student Teaching: Checking Our Assumptions

ERIC Educational Resources Information Center

Cushner, Kenneth; Chang, Shu-Ching

2015-01-01

The following study was designed to determine the extent to which intercultural competence, as measured by the Intercultural Development Inventory, is impacted as a result of an overseas student teaching experience. Student teachers participating in an overseas student teaching experience from 8 to 15 weeks through the Consortium for Overseas…

Evaluate, Analyze, Describe (EAD): Confronting Underlying Issues of Racism and Other Prejudices for Effective Intercultural Communication

ERIC Educational Resources Information Center

Velasco, Daniel

2015-01-01

Racism and other prejudices have hindered efforts to diversify and further many fields, including education, psychology, politics, law, and healthcare (Race for Opportunity, 2010). Although there are many ways to combat these prejudices, intercultural communication continues to be a vital component in assisting individuals and groups with valuing…

Factors of Students' Intercultural Competence Development in the Context of Georgia

ERIC Educational Resources Information Center

Malazonia, David; Maglakelidze, Shorena; Chiabrishvili, Nino; Gakheladze, Giorgi

2017-01-01

Research aims to define the impact of diverse cultural factors on formation of students' intercultural competences. Study revealed following negative tendencies: students have insufficient knowledge about different cultures, in fact, they do not have any experience of communicating with other cultural representatives, and they are reluctant to…

Developing Intercultural Competence and Global Citizenship through International Experiences: Academics' Perceptions

ERIC Educational Resources Information Center

Trede, Franziska; Bowles, Wendy; Bridges, Donna

2013-01-01

International education is a key priority for Australian universities, government and employer groups. For students, an international professional experience is uniquely placed in providing opportunities for developing intercultural learning, intercultural competence and global citizenship. Employers see graduates with international experiences as…

EFL Learners' Intercultural Competence Development in an International Web Collaboration Project

ERIC Educational Resources Information Center

Lázár, Ildikó

2015-01-01

This article is based on an analysis of a small sample of data from an international web collaboration project between four classes of English as a foreign language (EFL) learners guided by their English teachers in four different countries in Europe. As few studies have been published about intercultural communication in blended learning EFL…

Work Based Learning in Intercultural Settings: A Model in Practice

ERIC Educational Resources Information Center

Leeming, David Elvis; Mora, Maria Dolores Iglesias

2016-01-01

The Intercultural Business Communication at the University of Central Lancashire offers a taught module with a work placement that exists within a multicultural context as part of an MA in Intercultural Business Communication. As part of this process, students must work towards completing two practical assessments, a project presented in a report…

An Exchange Structure Analysis of the Development of Online Intercultural Activity

ERIC Educational Resources Information Center

Kitade, Keiko

2012-01-01

Internet-mediated intercultural discussions have been adopted for intercultural and second-language learning. However, the notion of community development in this context has received less attention. This study employs exchange structure (ES) analysis (Stubbs, M. (1983). "Discourse analysis." Oxford: Basil Blackwell) to investigate the…

Using Films to Learn about the Nature of Cross-Cultural Stereotypes in Intercultural Business Communication Courses

ERIC Educational Resources Information Center

Cardon, Peter W.

2010-01-01

Instructors of intercultural business communication courses inevitably face the challenge of providing cross-cultural experiences in the classroom, and students are eager to have real exposure to other cultures. One way of simulating the feel of entering another culture is through films. As Mallinger and Rossy (2003) state, films are a "uniquely…

Personal travel blogs as texts for studying intercultural interactions: a pilot test case study of an American sojourner's blogs from Zimbabwe.

PubMed

Malleus, Rick; Slattery, Elizabeth

2014-01-01

This paper makes the argument that personal travel blogs are an important site for studying self-reports of face-to-face intercultural interaction. The guiding research question is "Are personal travel blogs good sources of intercultural communication data?" A content analysis of an American woman's travel blog, written on a sojourn to Zimbabwe, was performed using four intercultural communication constructs that served as frameworks for developing a rubric and for analysis. Those constructs are: culture shock, intercultural communication challenges, cross-cultural comparison and intercultural adaptation. Results provide evidence of written reflections by the blogger in all four coding categories. The evidence of culture shock provided in the blog was multifold, multifaceted, and congruent with many of the well-established elements of culture shock reported in the field. The evidence of cross-cultural comparison in the personal travel blog was, overwhelmingly, comprised of reflections comparing host and home cultures, both in environment and cultural practices. There was limited evidence of reflections about communication challenges or adaptation by the blogger on her sojourn. The article concludes with a discussion of the implications these findings have for the potential travel blogs might provide for analysis of intercultural communication as well as addressing the limitations of the study's findings.

The Development of National Occupational Standards for Intercultural Working in the UK

ERIC Educational Resources Information Center

MacDonald, Malcolm N.; O'Regan, John P.; Witana, Julie

2009-01-01

From 2007 to 2008, CILT (Centre for Information for Language Teachers) developed a set of National Occupational Standards for Intercultural Working in the UK. This paper reports on three questions arising from the development project: how these standards are distinctive from others, how they realise intercultural competence and how they meet…

Blogs and the Development of Plurilingual and Intercultural Competence: Report of a Co-Actional Approach in Portuguese Foreign Language Classroom

ERIC Educational Resources Information Center

Melo-Pfeifer, Sílvia

2015-01-01

Focusing on the topic of the development of the plurilingual and intercultural competence through the integration of electronic communicative practices both in foreign language classrooms and non-formal contexts, this work aims at defining and characterizing, in view of a co-actional perspective, a "pedagogical blog", by considering it…

Interculturality and the Study Abroad Experience: Students' Learning from the IEREST Materials

ERIC Educational Resources Information Center

Holmes, Prue; Bavieri, Luisa; Ganassin, Sara; Murphy, Jonathon

2016-01-01

This study investigated how a "while abroad" (IEREST) intercultural experiential learning programme (i) encouraged mobile student sojourners to explore the concept of "interculturality"; (ii) promoted their intercultural engagement/communication during their stay abroad; and (iii) invited them to reflect on their own…

A Review of Research on Intercultural Learning through Computer-Based Digital Technologies

ERIC Educational Resources Information Center

Çiftçi, Emrullah Yasin

2016-01-01

Intercultural communication is now a crucial part of our globalizing lives; however, not everyone has an opportunity to engage in an intercultural interaction with people from different cultures. Computer-based technologies are promising in creating environments for people to communicate with people from diverse cultures. This qualitative…

Teaching Intercultural Communication in a Basic Technical Writing Course: A Survey of Our Current Practices and Methods

ERIC Educational Resources Information Center

Matveeva, Natalia

2008-01-01

This research article reports the results of an online survey distributed among technical writing instructors in 2006. The survey aimed to examine how we teach intercultural communication in basic technical writing courses: our current practices and methods. The article discusses three major challenges that instructors may face when teaching about…

Intercultural Reflection through the "Autobiography of Intercultural Encounters": Students' Accounts of Their Images of Alterity

ERIC Educational Resources Information Center

Méndez García, María del Carmen

2017-01-01

The Council of Europe's "Autobiography of Intercultural Encounter" (AIE) is a tool to develop intercultural competence (IC) in education by encouraging users to reflect upon and learn from momentous intercultural encounters they have experienced face to face. Its parallel resource, the "Autobiography of Intercultural Encounters…

Cross-Cultural Communication Patterns in Computer Mediated Communication

ERIC Educational Resources Information Center

Panina, Daria; Kroumova, Maya

2015-01-01

There are important cultural differences in attitudes towards and use of electronic text communication. Consistent with Hall's high-context/low-context conceptualization of culture, electronic inter-cultural communication, just as verbal inter-cultural communication, is affected by the culturally-specific assumptions and preferences of message…

Teaching Intercultural Business Communication: A Multi-Disciplinary Approach to Seeing the World through the Eyes of Others.

ERIC Educational Resources Information Center

O'Rourke, James S., IV

This paper argues the importance of preparing business managers for a global marketplace and addresses who is responsible for the training and how to go about it. The establishment of an MBA (Master of Business Administration)-level course in intercultural communication is examined. Areas discussed involve determining what the goals of the course…

From Principles to Practice in Education for Intercultural Citizenship

ERIC Educational Resources Information Center

Byram, Michael, Ed.; Golubeva, Irina, Ed.; Hui, Han, Ed.; Wagner, Manuela, Ed.

2016-01-01

The contributors to this volume have collaborated to present their work on introducing competences in intercultural communication and citizenship into foreign language education. The book examines how learners and teachers think about citizenship and interculturality, and shows how teachers and researchers from primary to university education can…

Critical Thinking in the Intercultural Context: Investigating EFL Textbooks

ERIC Educational Resources Information Center

Sobkowiak, Pawel

2016-01-01

The multicultural world has made intercultural teaching necessary. It should focus on students' ability to comprehend quickly and accurately, and then act appropriately and effectively in a culturally complex environment in order to achieve the desired goal. Intercultural competence is important for successful communication across cultures, and so…

The Development, Implementation, and Evaluation of a Model for Teaching Intercultural Competency through the Content Areas at Faith School of Theology.

ERIC Educational Resources Information Center

Algee, Alan

In light of the cross cultural understanding and communications skills likely to be demanded of those in evangelical Christian ministry working all over the world, this project developed, implemented, and evaluated a model for infusing intercultural competency (ICC) into a seminary curriculum at the Faith School of Theology in Maine. From a study…

Intercultural Development in the Romanian School System

ERIC Educational Resources Information Center

Chircu, Elena Sorina; Negreanu, Mirela

2010-01-01

The present paper aims to briefly describe the manner in which intercultural education is perceived in the Romanian school system, as well as the solutions that are being proposed (mainly in the form of activities) for reconsidering and strengthening interculturality as a dimension of education. We report on the results of semi-structured…

Innovative Subjectivity of Transeditors in Intercultural Communication--A Case Study of the Translated News of the 2008 Olympic Games

ERIC Educational Resources Information Center

Cheng, Wei

2011-01-01

This paper deals with transeditors' innovative subjectivity in facilitating intercultural communication from both the journalistic and the translational perspectives. By applying the basic notions of Douglas Robinson's 'dialogical' mode to the analysis of the translated news carried by "The Global Times" that relates to the Summer…

Intercultural Communication in the Malaysian Vision Schools: Implications for the Management and Leadership in a Multicultural Primary School

ERIC Educational Resources Information Center

Othman, Azam; Ruslan, Norbaiduri; Ahmad, Ismail Sheikh

2012-01-01

This article discusses intercultural communication in Vision Schools in Malaysia. It also elaborates the extent to which the Vision Schools foster racial interaction across the three major ethnic groups: Malays, Chinese, and Indians. A total of 887 primary school students were surveyed across the Vision Schools. It was found that the intercultural…

The Possible Contribution of Social Grammar of Language Analysis to Inter-Cultural Communication and the Avoidance of Misunderstanding.

ERIC Educational Resources Information Center

Grayshon, Matthew C.

Different languages code messages in different ways and use different channels for sending messages; thus there are many places for misinterpreting and mishearing messages in an intercultural context. To move from one language to another requires a description of the total language communication system, one that has its universals in social and…

The Intercultural Communicative Competence and Digital Education: The Case of Moroccan University Students of English in Oujda

ERIC Educational Resources Information Center

Elboubekri, Abdellah

2017-01-01

Developing an intercultural competence, where language is seen as a cultural construct, seems to be consensually advocated by contemporary theories in teaching and learning English as a foreign language. Given its grounding on cultural studies, intercultural education focuses its pedagogical orientation and strategies on popular cultures that are…

The Ideology of Interculturality in Japanese Language-in-Education Policy

ERIC Educational Resources Information Center

Liddicoat, Anthony J.

2007-01-01

Language learning is frequently justified as a vehicle for promoting intercultural communication and understanding, and language-in-education policies have increasingly come to reflect this preoccupation in their rhetoric. This paper will examine the ways in which concepts relating to interculturality are constructed in Japanese language policy…

Pre-departure preparation and co-curricular activities for Students' intercultural exchange: A mixed-methods study.

PubMed

Chan, E Angela; Liu, Justina Yat Wa; Fung, Keith Hin Kee; Tsang, Pak Lik; Yuen, John

2018-04-01

Nurses are required to be culturally competent to provide quality care to an increasingly diverse and ageing population. International exchange programmes were developed to support the traditional nursing curriculum. These programmes have often overlooked the importance of pre-departure preparation and co-curricular activities to the development of intercultural competency. To explore the influence of pre-departure and co-curricular activities on the intercultural learning experiences of both exchange and host students in a short-term international summer programme. A mixed-methods study. Students were recruited from international and mainland exchange partners, with host students as ambassadors. The international summer programme involved a week of online pre-departure activities and two weeks of face-to-face meetings. A convenience sample of 62 students from diverse cultural backgrounds was recruited on a voluntary basis. The participants were aged between 19 and 27. Data were collected from students' pre- and post-visit questionnaires, discussions within the workshops, their online discussion threads, and focus group discussions. The quantitative findings suggested that students' cultural intelligence improved significantly after the exchange programme. Qualitatively, three themes emerged as: 1) Students' motivation to engage in intercultural learning; 2) Barriers to intercultural communication; 3) Enablers of intercultural communication. Pre-departure preparation enabled students to discuss their common goals and expectations, while exploring differences, asked for practical living information, and used the basic intercultural concepts in their discussion on the care of elderly. This virtual encounter has lay the foundation for students' subsequent discussions about the why and how the differences that inform their own practices and about global ageing and poverty issues during their co-curricular activities. While the pre-departure preparation could serve as a

Intercultural Learning--An Undergraduate Module Supporting the Development of Students' Cultural Awareness in International Settings

ERIC Educational Resources Information Center

Colaiacomo, Silvia; Puntil, Donata

2018-01-01

This report illustrates the context and development of the Intercultural Learning module, provided by the Modern Language Centre (MLC), King's College London. The Intercultural Learning Module is a one semester undergraduate course mostly attended by visiting study abroad students. The module aims to enhance students' intercultural awareness and…

The Foreign Language and Intercultural Competence Teacher: The Acquisition of a New Professional Identity

ERIC Educational Resources Information Center

Sercu, Lies

2006-01-01

It has now become commonplace to state that foreign language learning should be viewed in an intercultural perspective. The main objective of foreign language education is no longer defined strictly in terms of the acquisition of communicative competence. Teachers are now required to teach intercultural communicative competence. The aim of the…

Beyond the "Cultural Turn": The Politics of Recognition versus the Politics of Redistribution in the Field of Intercultural Communication

ERIC Educational Resources Information Center

Zotzmann, Karin; Hernández-Zamora, Gregorio

2013-01-01

Since the 1980s the field of language teaching and learning has emphasised the interplay between language, culture and identity and promotes both communicative and intercultural competencies. This mirrors a general trend in the social sciences after the so-called "cultural turn" which brought about a concentration on culture, identity…

"Interculturality" in Higher Education as Student Intercultural Learning and Development: A Case Study in South Korea

ERIC Educational Resources Information Center

Jon, Jae-Eun

2009-01-01

This paper discusses the topic of "interculturality" in higher education as it relates to global student mobility and internationalization efforts at higher education institutions. Starting with the underlying idea of "internationalization at home", it explores domestic students' intercultural experiences at a summer…

Intercultural Communication and the New American Campus

ERIC Educational Resources Information Center

Bennett, Janet M.; Salonen, Riikka

2007-01-01

Modern educators face new challenges both in teaching about culture, and in teaching across cultures. While culture is often addressed in the "content" of the curriculum, it is less frequently incorporated into the "process" of teaching and learning. In short, cultural knowledge does not equal intercultural competence. Being global citizens…

Internationalisation and the Development of Students' Intercultural Competence

ERIC Educational Resources Information Center

Lantz-Deaton, Caprice

2017-01-01

Universities' internationalisation rhetoric suggests that students studying on internationally diverse campuses will automatically engage positively with one another and develop intercultural competence. This study examined the extent to which a cohort of first year UK and non-UK students studying on an internationally diverse campus developed…

Intercultural Training and Development at Hildesheim University, Germany

ERIC Educational Resources Information Center

Bosse, Elke

2009-01-01

Until recently, the few attempts to develop intercultural competence in German higher education institutions were limited to the initiative of individuals and were mostly targeted at selected groups, e.g. students participating in international master's programmes. Only recently have German universities started to acknowledge the fact that…

Intercultural Miscommunication: Impact on ESOL Students and Implications for ESOL Teachers

ERIC Educational Resources Information Center

Huang, Jinyan; Dotterweich, Erin; Bowers, Ashleigh

2012-01-01

Intercultural miscommunication occurs when there is a breakdown in communication between speakers of two different cultures and languages due to cultural differences and/or sociolinguistic transfer. Intercultural miscommunication has tremendous impact on ESOL students' academic learning at North American schools. This paper examines the nature of…

Roles of Mobile Devices Supporting International Students to Overcome Intercultural Difficulties

ERIC Educational Resources Information Center

Yang, Xiaoyin; Li, Xiuyan

2017-01-01

Sociocultural theory emphasises the mediational role of tools in learning. International students usually find themselves in a vicious cycle, experiencing difficulties when engaging with local people and culture which might provide the mediation necessary to develop their intercultural communicative competence. Yang (2016) further points out that…

Intercultural Training with Films

ERIC Educational Resources Information Center

Roell, Christine

2010-01-01

Films are a great medium to use not only to practice English, but also to facilitate intercultural learning. Today English is a global language spoken by people from many countries and cultural backgrounds. Since culture greatly impacts communication, it is helpful for teachers to introduce lessons and activities that reveal how different…

Moving beyond the language barrier: the communication strategies used by international medical graduates in intercultural medical encounters.

PubMed

Jain, Parul; Krieger, Janice L

2011-07-01

To understand the communication strategies international medical graduates use in medical interactions to overcome language and cultural barriers. In-depth interviews were conducted with 12 international physicians completing their residency training in internal medicine in a large hospital in Midwestern Ohio. The interview explored (a) barriers participants encountered while communicating with their patients regarding language, affect, and culture, and (b) communication convergence strategies used to make the interaction meaningful. International physicians use multiple convergence strategies when interacting with their patients to account for the intercultural and intergroup differences, including repeating information, changing speaking styles, and using non-verbal communication. Understanding barriers to communication faced by international physicians and recognizing accommodation strategies they employ in the interaction could help in training of future international doctors who come to the U.S. to practice medicine. Early intervention could reduce the time international physicians spend navigating through the system and trying to learn by experimenting with different strategies which will allow these physicians to devote more time to patient care. We recommend developing a training manual that is instructive of the socio-cultural practices of the region where international physician will start practicing medicine. Copyright © 2010 Elsevier Ireland Ltd. All rights reserved.

Relativism versus Universalism: Developing a Personal Philosophy

ERIC Educational Resources Information Center

Gareis, Elisabeth

2005-01-01

At the core of intercultural communication lies the issue of cultural difference. Textbooks and courses focus on how difference can be approached and ultimately bridged by developing intercultural competence, particularly awareness of intercultural theory, knowledge of specific target cultures, and the communication skills necessary for engaging…

American English as a Medium of Intercultural Communication

ERIC Educational Resources Information Center

Leontovich, Olga A.

2005-01-01

The paper deals with the status of American English in the Russian scholarly tradition of teaching English as a Foreign Language. The paper considers its influence on Russian values and the resulting intercultural personality transformation vs. the notion of cultural loss.

The Role of Pedagogical Variables in Intercultural Development: A Study of Faculty-Led Programs

ERIC Educational Resources Information Center

Spenader, Allison J.; Retka, Peggy

2015-01-01

Study abroad is often regarded as an important curricular component for supporting intercultural development among college students. While creating rich cross-cultural experiences for students is of primary concern, it remains unclear exactly which programmatic features of study abroad influence intercultural growth in a positive way. Consensus…

A Survey of Internet-Mediated Intercultural Foreign Language Education in China

ERIC Educational Resources Information Center

Wang, Liang; Coleman, James A.

2009-01-01

In all educational contexts, technological developments and changes in pedagogical theory mean that any picture of current practice and attitudes must be dynamic. In many countries, the learning outcomes of foreign language courses now include intercultural communicative competence (ICC), although the precise model for teaching ICC varies even…

Short-Term Intercultural Psychotherapy: Ethnographic Inquiry

ERIC Educational Resources Information Center

Seeley, Karen M.

2004-01-01

This article examines the challenges specific to short-term intercultural treatments and recently developed approaches to intercultural treatments based on notions of cultural knowledge and cultural competence. The article introduces alternative approaches to short-term intercultural treatments based on ethnographic inquiry adapted for clinical…

Overcoming Barriers: Engaging Younger Students in an Online Intercultural Exchange

ERIC Educational Resources Information Center

Peiser, Gillian

2015-01-01

This paper reports on a small-scale project involving an online school exchange between two classes of 12-/13-year olds located in the North of England and the Ruhr area of Germany. The overarching aim of the project was to develop intercultural understanding in foreign language learning through communication in an online environment. Analysing…

The Development of Intercultural Competence in Saudi Academic Migrants: A Collective Instrumental Case Study

ERIC Educational Resources Information Center

Hagar, Trenton James

2016-01-01

In this collective instrumental case study, the focus was on understanding the issue of Intercultural Competence within Saudi academic migrants. The purpose of this study was to determine how Saudi academic migrants gain intercultural competence through the development of attitudes, knowledge, and skills, as defined by Deardorff's (2006) process…

Developing Intercultural Competence in University Staff: Augmenting Internationalisation

ERIC Educational Resources Information Center

Andrew, Helen

2012-01-01

The primary aim of this research was to consider the benefit of providing professional development in intercultural competence for general staff at Deakin University. While the question arose from a disparity identified in the University policies, the importance of this consideration was highlighted in an impending audit to be conducted by AUQA,…

"Communicative Criticality" and "Savoir Se Reconnaître": Emerging New Competencies of Criticality and Intercultural Communicative Competence

ERIC Educational Resources Information Center

Parks, Elinor

2018-01-01

This study reports on the findings of a PhD study investigating the implications of the division between language and content in Modern Language degrees on students' development of intercultural competence and criticality across four universities, two in the US and two in the UK. It draws upon the theoretical frameworks of Intercultural…

Effects of German Language Teacher Professional Development on Pupils' Learning Outcomes in Intercultural Competence

ERIC Educational Resources Information Center

Golub, Ana Šenjug

2014-01-01

The development of intercultural competence is increasingly being perceived as a key goal in today's education. As a result of a strong emphasis on that competence in curricular documents, teachers are faced with demanding tasks. Confirming this, recent research in the field of intercultural competence in Croatian schools indicates the numerous…

Linguo-Intercultural Sensitivity and Its Predictors in EFL in a Bosnian Sample

ERIC Educational Resources Information Center

Aydogan, Hakan; Akbarov, Azamat

2015-01-01

In this article, the predictive power of five variables relevant for Linguo-intercultural sensitivity (flexibility) is examined. Communication aspect of intercultural interactions, specifically, the role of English as an international language are emphasized. Attitudes Towards English and Its Usage Scale (ATEUS) was applied to 194 students who…

Teaching Intercultural Communicative Competence: The Perspective of Foreign Language Graduate Student Instructors

ERIC Educational Resources Information Center

Ghanem, Carla

2017-01-01

Cultural awareness and intercultural competence (IC) of students in foreign language (FL) instruction have been widely examined (e.g. Byram, 1997; Belz, 2002). The importance of the FL teacher in aiding students' IC development is less extensively researched, however. Author (2014), Kohler (2015), Sercu et al. (2005) and Sercu (2006) are a few…

Transformative Learning and Concepts of the Self: Insights from Immigrant and Intercultural Journeys

ERIC Educational Resources Information Center

Lange, Elizabeth

2015-01-01

This article examines Canadian immigrant and intercultural learning as an insightful context for examining transformative learning. Theories of intercultural communication are explored, particularly the concept of transculturality and Bhabha's concept of "Third Space". Various concepts of the self are also compared, particularly two…

Rethinking Intercultural Communication Competence in English Language Teaching: A Gap between Lecturers' Perspectives and Practices in a Southeast Asian Tertiary Context

ERIC Educational Resources Information Center

Vo, Quyen Phuong

2017-01-01

It is undeniable that the existence of internationalization has given a great deal of influences within various fields of worldwide nations, namely science, technology, economics, politics, and even education. One of its obvious results is the emergence of intercultural communication and English language has then become as a bridge for…

Summer Study-Abroad Program as Experiential Learning: Examining Similarities and Differences in International Communication

ERIC Educational Resources Information Center

Levine, Kenneth J.; Garland, Michelle E.

2015-01-01

This paper examines how the study-abroad experience enhances intercultural communication competence. This study used Bennett's (1986, 1993) model of ethnorelative typology of acceptance, adaptation, and integration to explore intercultural communication competency. Central to intercultural communication competency is intercultural sensitivity and…

Predisposition for Empathy, Intercultural Sensitivity, and Intentions for Using Motivational Interviewing in First Year Pharmacy Students

PubMed Central

Kavookjian, Jan; Hutchison, Amber

2017-01-01

Objective. To assess first-year pharmacy (P1) students’ predispositions (eg, perceptions for empathy, intercultural sensitivity, and motivational interviewing (MI) as a patient-centered communication skillset) and identify potential curricula content/communication skills training needs. Methods. A cross-sectional survey was used to collect students’ self-reported perceptions for empathy, intercultural sensitivity, counseling contexts, and projected future MI use. Relationships between variables were explored and logistic regression was used to evaluate intention for using MI in future patient encounters. Results. There were 134 students who participated. Higher predisposition for empathy and for intercultural sensitivity were significantly correlated. Significant predictors for applying MI in future patient encounters were sex, confidence with counseling skills, and current use of MI. Conclusion. Results suggest the need to incorporate innovative training strategies in communication skills curricula. Potential areas include empathy, intercultural sensitivity and significant predictor variables for future MI use. Further investigation in other schools is needed. PMID:29200452

Predisposition for Empathy, Intercultural Sensitivity, and Intentions for Using Motivational Interviewing in First Year Pharmacy Students.

PubMed

Ekong, Gladys; Kavookjian, Jan; Hutchison, Amber

2017-10-01

Objective. To assess first-year pharmacy (P1) students' predispositions (eg, perceptions for empathy, intercultural sensitivity, and motivational interviewing (MI) as a patient-centered communication skillset) and identify potential curricula content/communication skills training needs. Methods. A cross-sectional survey was used to collect students' self-reported perceptions for empathy, intercultural sensitivity, counseling contexts, and projected future MI use. Relationships between variables were explored and logistic regression was used to evaluate intention for using MI in future patient encounters. Results. There were 134 students who participated. Higher predisposition for empathy and for intercultural sensitivity were significantly correlated. Significant predictors for applying MI in future patient encounters were sex, confidence with counseling skills, and current use of MI. Conclusion. Results suggest the need to incorporate innovative training strategies in communication skills curricula. Potential areas include empathy, intercultural sensitivity and significant predictor variables for future MI use. Further investigation in other schools is needed.

Using Service-Learning as a Tool to Develop Intercultural Understanding

ERIC Educational Resources Information Center

Foster, April A. Mattix; Cunningham, Heather B.; Wrightsman, Karen R.

2015-01-01

Service-learning provides a wide range of opportunities for students to develop intercultural understanding. As a practice, service-learning has the potential to strengthen the development of student attitudes that support collaboration between people of different cultural groups. The purpose of this qualitative study was to examine the ways in…

Assessing Effective Partnerships in Intercultural Education: Transformative Learning as a Tool for Evaluation

ERIC Educational Resources Information Center

Senyshyn, Roxanna; Chamberlin-Quinlisk, Carla

2009-01-01

Objectives: The goal of the Intercultural Partnership Project is to introduce students to issues surrounding language and cultural identity, with the ultimate goal of helping students see themselves as engaged participants, rather than observers, in a multicultural community. For students in the intercultural communication class, this goal echoes…

Dramaturgie et interculturel (Dramatics and the Intercultural).

ERIC Educational Resources Information Center

Feldhendler, Daniel

1990-01-01

The use of techniques from drama and psychodrama to explore intercultural differences and relations is described. The process used incorporates eight stages of discovery of perceptions, stereotypes, cultural identity, communication taboos, and bringing together individuals from different cultures. (MSE)

The Effect of Study Abroad on the Development of Intercultural Sensitivity among Mainland Chinese High School Students

ERIC Educational Resources Information Center

Hao, Chenfang

2012-01-01

This dissertation examined the effect of year-long study abroad program on the development of intercultural sensitivity among the Mainland Chinese high school students. The sample consisted of 50 study abroad participants and 50 students on home campus. The instrument Intercultural Development Inventory (IDI) was employed to assess the…

Game Localisation as Software-Mediated Cultural Experience: Shedding Light on the Changing Role of Translation in Intercultural Communication in the Digital Age

ERIC Educational Resources Information Center

O'Hagan, Minako

2015-01-01

In this rapidly technologising age translation practice has been undergoing formidable changes with the implication that there is a need to expand the disciplinary scope of translation studies. Taking the case of game localisation this article problematises the role of translation as intercultural communication by focusing on cultural elements of…

Intercultural Sensitivity, Gender, and Nationality of Third Culture Kids Attending an International High School

ERIC Educational Resources Information Center

Morales, Antonio

2017-01-01

Due to the globalization and interconnectedness of people from different cultures, intercultural competence is a prerequisite to communicating effectively across different cultures. The Intercultural Sensitivity Inventory (ICSI) measures a person's ability to modify behavior in culturally appropriate ways when coming into contact with diverse…

Relationships of the Dimensions of Intercultural Communication Competence.

ERIC Educational Resources Information Center

Chen, Guo-Ming

To determine which measures best predict the seven dimensions of the Intercultural Behavioral Assessment Indices, a study examined 149 international students (mainly from the Far East, Asia, Middle East, Africa, and Europe) at a large midwestern university in the spring of 1986. Average age was 27.5 years, and average length of stay in the United…

Student Motivation to Study Abroad and Their Intercultural Development

ERIC Educational Resources Information Center

Anderson, Philip H.; Hubbard, Ann; Lawton, Leigh

2015-01-01

To date, student motivation for electing to study abroad has not been incorporated into study abroad research as a potential factor influencing intercultural development. The authors of this study hypothesize that a student's motivation for studying abroad plays an important role in influencing the program a student selects and in determining what…

The Symbolic Dimensions of the Intercultural

ERIC Educational Resources Information Center

Kramsch, Claire

2011-01-01

While communicative competence is characterized by the negotiation of intended meanings in authentic contexts of language use, intercultural competence has to do with far less negotiable discourse worlds, the "circulation of values and identities across cultures, the inversions, even inventions of meaning, often hidden behind a common illusion of…

Intercultural bilingual education in Nicaragua: Contextualisation for improving the quality of education

NASA Astrophysics Data System (ADS)

Valiente Catter, Teresa

2011-12-01

For the past 35 years, various models of intercultural bilingual education (IBE) have been implemented in Latin American schools and adult education. While Spanish is the official language in Nicaragua, many indigenous languages, such as Miskito and Sumo-Mayangna, are also spoken - especially in the Atlantic coastal region. The Nicaraguan Ministry of Education, Culture and Sport recognises the need for a flexible curriculum that reflects individual local and regional linguistic and socio-cultural characteristics, through the use of mother tongue and second language learning. The contextualisation model applied in the Atlantic coastal region of Nicaragua is therefore based on the use of a languages strategy in preparing textbooks and basic technical materials with an IBE approach, as part of the process of improving the quality of education. Thus intercultural communication is enhanced, and the need to strengthen the systematic teaching of languages, differentiating between mother tongue, second language and foreign language, is recognised. As well as explaining the contextualisation process in detail, this article discusses the conceptual differences between intercultural bilingual education (IBE) and bilingual intercultural education (BIE). The paper concludes with several recommendations for the further development of BIE in Latin America.

A Working Model for Intercultural Learning and Engagement in Collaborative Online Language Learning Environments

ERIC Educational Resources Information Center

Lawrence, Geoff

2013-01-01

Given the emerging focus on the intercultural dimension in language teaching and learning, language educators have been exploring the use of information and communications technology ICT-mediated language learning environments to link learners in intercultural language learning communities around the globe. Despite the potential promise of…

[Interculturality in health].

PubMed

Salaverry, Oswaldo

2010-03-01

Interculturality in health is a recent concept that develops in response to claims of indigenous peoples for their right to their cultural identity, but also correspond to a global trend of incorporating the "right to the difference", which distinguishes and promotes coexistence between different cultural groups in the same territory. The article discusses, from a historical perspective, the original mismatch between Native American populations and European conquerors that marked out their access to health services, and discussed some of the many current issues related to, as the identification of indigenous people and the relationship between human rights and interculturality, to finally present a review of the genesis of the concept of interculturalism in health and their complexity reviewing the concept of cultural syndrome and his adaptation to scientific medicine.

Intercomprehension: A Portal to Teachers' Intercultural Sensitivity

ERIC Educational Resources Information Center

Pinho, Ana Sofia

2015-01-01

The development of opportunities for teachers' professional development in plurilingual and intercultural education is a key issue in language teacher education and "intercomprehension" (IC) can provide a potential portal for the development of teachers' intercultural sensitivity. Particularly relevant to this is the creation of powerful…

Educating Teachers for Intercultural Education

ERIC Educational Resources Information Center

Ermenc, Klara Skubic

2015-01-01

The paper begins with a short overview of the development of intercultural education and proposes a definition of interculturality in education as a pedagogical principle that guides the entire process of planning, implementing, and evaluating education at the systemic, curricular, school, and classroom levels to enable recognition and empowerment…

Developing Intercultural Competence through Global Link Experiences in Physical Education

ERIC Educational Resources Information Center

Ko, Bomna; Boswell, Boni; Yoon, Seok

2015-01-01

Background: Recognition of the importance of the development of intercultural competence (ICC) has placed intense pressure on teacher education programs to infuse a global perspective into their programs. Several studies have proposed integration of global elements into teacher education programs. Although the use of online tools for…

How Chinese College Students Make Sense of Foreign Films and TV Series: Implications for the Development of Intercultural Communicative Competence in ELT

ERIC Educational Resources Information Center

Yang, Linda Hui; Fleming, Mike

2013-01-01

Films and TV series are widely used to support teaching in English language classrooms. They are seen largely as a source of authentic language, as a way of motivating students or as a means of conveying knowledge about another culture. There is less emphasis on their use as a focus for developing intercultural competence. This is particularly the…

Intercultural Sensibility in Online Teaching and Learning Processes

ERIC Educational Resources Information Center

Torras, Eulalia; Bellot, Andreu

2017-01-01

Attention to cultural diversity is a necessity for online higher education in management. Beamer (2004) postulated the Model of Intercultural Sensitivity to conceptualize the intercultural competence dimensions that can develop. The Complementary, Intercultural Learning Model (Beamer, 2016) emphasizes the importance that students are able to…

Exploring Intercultural Interactions in Multicultural Contexts: Proposal and Research Suggestions.

ERIC Educational Resources Information Center

Yeh, Jung-huel Becky

A discussion examines the importance of communication between non-native speakers (NNS/NNS), reviews relevant theories and issues in intercultural interactions and NNS/NNS interactions, and explores methodological issues in interpreting linguistic and interactional data. The intent is to explore features of communication between NNSs from…

A Developmental Model of Intercultural Maturity

ERIC Educational Resources Information Center

King, Patricia M.; Baxter Magolda, Marcia B.

2005-01-01

This article focuses on the development of intercultural maturity, which is frequently cited as a desired collegiate outcome. We position our work on intercultural maturity in the context of a holistic approach to human development using Kegan's (1994) model as a foundation and relating this outcome to other collegiate learning outcomes. We…

"Migratory Literature": A "Third Place" for Intercultural Teaching and Learning of Chinese as a Second Language?

ERIC Educational Resources Information Center

Hay, Trevor; Wang, Yongyang

2010-01-01

This paper, drawing upon multidisciplinary studies such as critical and cultural studies, literary criticism, intercultural communication and second language acquisition, suggests a specific literary genre--"migratory literature"--to support intercultural competence for learners of Chinese. We begin by elucidating key…

Failing Intercultural Education? "Thoughtfulness" in Intercultural Education for Student Teachers

ERIC Educational Resources Information Center

Lanas, Maija

2014-01-01

This paper proposes a rethinking of intercultural education in teacher education, arguing that discussion of the intercultural education of student teachers tends to have the following two gaps: "one," such discussion tends to overlook student teacher education as a context for teaching intercultural education, and "two," it…

Mediating Transnational Spaces: International Students and Intercultural Responsibility

ERIC Educational Resources Information Center

Tran, Ly Thi; Vu, Thao Thi Phuong

2017-01-01

Despite the significant body of literature on international students' intercultural development, the core issue of how they see their own responsibility in transnational intercultural spaces is largely neglected. This paper addresses this paucity by examining the intercultural responsibility perceived by international students. It is based on a…

Intercultural Doctoral Supervision: The Centrality of Place, Time and Other Forms of Knowledge

ERIC Educational Resources Information Center

Manathunga, Catherine

2017-01-01

In order to wrestle effectively with the problems facing our world in the 21st century, we need to draw together the vast array of knowledge systems that all human cultures have produced. This means creating space for Southern, Eastern and Indigenous knowledge in universities and developing more effective forms of intercultural communication. In a…

Communiquer en milieu interculturel (Communicating in an Intercultural Environment).

ERIC Educational Resources Information Center

Yanaprasart, Patchareerat, Ed.

2002-01-01

The articles, written in French, in this issue refer to research and intercultural practices with regard to confrontational situations between two or more cultural systems. The titles are as follows: "La culture universitaire comme culture en soi" (The University Culture as a Culture in Its Own Right) (Aline Gohard-Radenkovic);…

The Flipper Debate: Teaching Intercultural Communication through Simulated Conflict

ERIC Educational Resources Information Center

Peeples, Jennifer; Hall, Bradford J.; Seiter, John S.

2012-01-01

Although Western cultures tend to view dolphins as friendly and benevolent, in Japanese fishing communities, "iruka" (dolphins) are often viewed as food or pests. These perspectives have led to intense conflicts between Japanese fishermen and activists from the west. This article presents an exercise that simulates intercultural conflict by asking…

Improving Intercultural Competence in the Classroom: A Reflective Development Model

ERIC Educational Resources Information Center

Feng, Jing Betty

2016-01-01

To meet the increased demand for international business education that prepares college students for studying, living, or working overseas, I propose a four-stage reflective development model to be used in the traditional classroom context to enhance intercultural competence for undergraduate students. I employ the model in a personal development…

Personality and Participation in a Japan-Taiwan Online Intercultural Exchange

ERIC Educational Resources Information Center

Kelsen, Brent; Flowers, Simeon

2017-01-01

This article examines personality and participation in an online intercultural exchange (OIE) between 57 university students in Japan (n = 28) and Taiwan (n = 29). The two-month OIE used Facebook (FB) as the medium of communication. During the online exchange, participants communicated linguistically using English as their common language and…

The future of intercultural mediation in Belgium.

PubMed

Nierkens, Vera; Krumeich, Anja; de Ridder, Ri; van Dongen, Martien

2002-04-01

Intercultural mediation was developed to solve problems between western (Belgian) health professionals and Turkish, Moroccan and Italian clients. The need for intercultural mediation in Belgium Health Care was measured by asking intercultural mediators to complete a questionnaire about situations in which language, culture, social-economic and personal circumstances cause difficulties. Results show that the profession 'intercultural mediator' continues to be important in improving the quality and accessibility of the Belgian health care for ethnic minorities. Even if clients speak Flemish fluently, there are still difficulties between health professional and client caused by culture, social-economic and personal circumstances.

Integrating Intercultural and Communicative Objectives in the Foreign Language Class: A Proposal for the Integration of Two Models

ERIC Educational Resources Information Center

Borghetti, Claudia

2013-01-01

The "intercultural turn" of the 1990s brought about the introduction of the terms "Foreign Language Education" and "Intercultural Foreign Language Education" (IFLE) in place of "language teaching". These terms broaden the aims of language education to include students' intercultural competence (IC),…

Leadership and Moral Literacy in Intercultural Schools

ERIC Educational Resources Information Center

Walker, Allan; Haiyan, Qian; Shuangye, Chen

2007-01-01

Purpose: The purpose of this paper is to explore what developing moral literacy for leaders in intercultural schools will mean. Design/methodology/approach: Relevant literature on moral literacy, leadership, intercultural schools and social learning is brought together and integrated to develop an understanding of the intricacies of leading for…

Intercultural Communication Apprehension and Emotional Intelligence in Higher Education: Preparing Business Students for Career Success

ERIC Educational Resources Information Center

Fall, Lisa T.; Kelly, Stephanie; MacDonald, Patrick; Primm, Charles; Holmes, Whitney

2013-01-01

Given the expanding globalized workforce, business educators continue to seek new ways to prepare students for intercultural encounters. Although immersion in other cultures is the optimal strategy, this method is not always feasible. As such, educators seek other mechanisms to simulate intercultural experiences. This study examines emotional…

You, Me and Diversity: Picturebooks for Teaching Development and Intercultural Education

ERIC Educational Resources Information Center

Dolan, Anne M.

2014-01-01

"You, Me and Diversity" offers teachers and student teachers approaches for teaching children about development education and promoting intercultural understanding through carefully selected picturebooks. Research by the United Kingdom Literacy Association in 2007 found that few teachers are aware of such books. They feel unable to…

Social Intelligence and Communication Competence: Predictors of Students' Intercultural Sensitivity

ERIC Educational Resources Information Center

Bosuwon, Takwa

2017-01-01

This study investigated the level of intercultural sensitivity of foreign international undergraduates and its possible predictors. Sample participants included 269 foreign international undergraduates of both government and private universities in Thailand. The research instrument was the three-page survey constructed questionnaire based on the…

Same But Different: An Intercultural Training Workshop Manual.

ERIC Educational Resources Information Center

Ching, Judith; And Others

This manual is a product of the Intercultural Training Program (ICT) Workshops which were originally designed to provide experiential training to Hawaii's teachers, students, and administrators. The training, however, may be useful to anyone interested in acquiring the experience and knowledge necessary to communicate effectively with varied…

Developing an Intercultural Competence Programme at an International Cross-Border University

ERIC Educational Resources Information Center

Hiller, Gundula Gwenn; Wozniak, Maja

2009-01-01

The European University Viadrina located on the German-Polish border, with a high number of international students, was founded to promote the "growing-together" of Europe. Despite those aims, it is becoming more evident that international institutions must develop special strategies to sensitize their members on an intercultural level…

Utilizing the Intercultural Development Inventory® to develop intercultural competence.

PubMed

Kruse, Julie A; Didion, Judy; Perzynski, Kathy

2014-01-01

Health care professional education programs in the United States have been charged to devise strategies to increase the racial and ethnic diversity of the workforce (Health Resources and Services Administration, Nursing Workforce Diversity (NWD) http://bhpr.hrsa.gov/nursing/grants/nwd.html, 2014). The purpose of this charge is to develop a healthcare workforce that can better provide culturally relevant care to meet the needs of diverse communities. The purpose of this study was to assess the cultural competency of students, faculty, and staff from a small Midwest-university college of nursing. This study was part of a larger interventional study to enhance the cultural development of the College of Nursing faculty, staff, and students. The sample for this study included 314 participants (students, faculty, and staff) in phase one of the parent study. Phase one included the initial administration of the Intercultural Development Inventory (IDI®) over a two year period with analysis of the pre-test results. Phase two includes the implementation of cultural development interventions with a post-test IDI® survey and is currently in process. IDI® aggregate results were similar for students and faculty/staff in that most participants scored at the Minimization level according to the IDI®. Ninety-eight percent of student participants overestimated their level of cultural competency. Minority students had higher cultural competency scores in terms of developmental orientation (M = 98.85, SD = 14.21) compared to non-minority students (M = 94.46, SD = 14.96). Overall, the IDI® was a valuable self-reflection tool to assess cultural development. At the individual level, it has allowed for self-reflection and awareness to the reality of cultural development, attitudes, and values. At an institutional level, the aggregate results provided a framework for the examination of department policies, procedures, and curriculum design with the ultimate goal of

Language Learning Effects through the Integration of Synchronous Online Communication: The Case of Video Communication and Second Life

ERIC Educational Resources Information Center

Canto, Silvia; Jauregi Ondarra, Kristi

2017-01-01

This article attempts to shed some light on the possible learning benefits for language acquisition and intercultural development of authentic social interaction with expert peers through computer mediated communication (CMC) tools. The environments used in this study are video communication and the 3D virtual world "Second Life." For…

Developing Global Leaders: Building Effective Global- Intercultural Collaborative Online Learning Environments

ERIC Educational Resources Information Center

Ivy, Karen Lynne-Daniels

2017-01-01

This paper shares the findings of a study conducted on a virtual inter-cultural global leadership development learning project. Mixed Methods analysis techniques were used to examine the interviews of U.S. and Uganda youth project participants. The study, based on cultural and social constructivist learning theories, investigated the effects of…

Co-Curricular Activity-Based Intercultural Competence Development: Students' Outcome of Internationalisation at Universities

ERIC Educational Resources Information Center

Huang, Lihe

2017-01-01

Institutional internationalisation is regarded as an important aspect in today's higher education development. This paper first argues that the development of intercultural competence should be considered as an important students' outcome of institutional internationalisation. It is believed that English teaching and related activities are easily…

Innovative Methods for Promoting and Assessing Intercultural Competence in Higher Education

ERIC Educational Resources Information Center

Hiller, Gundula Gwenn

2010-01-01

This paper presents an intercultural training program that was developed by the Center for Intercultural Learning at the European University Viadrina in cooperation with students. A few of the student-generated activities will be described in detail. The program, aimed at enabling students to acquire intercultural competence, was developed at an…

College English Teaching Viewed from the Perspective of Intercultural Communication

ERIC Educational Resources Information Center

Zhu, Honglin

2010-01-01

Foreign language teaching and learning is unlikely to be performed effectively without an appropriate understanding of its specific culture and the loss of intercultural awareness will lead to a negative influence on FLT. This article proposes the importance of cultural input in FLT, analyzes the factors of failure in cultivation of students'…

Benefits/problems of enhancing students' intercultural competence.

PubMed

Koskinen, Liisa; Tossavainen, Kerttu

European nursing has responded to the challenges of multicultural society by integrating student exchange programmes into nursing education since the 1990s. For students, these programmes provide opportunities to study in another EU member state and to develop intercultural competence as part of the training. The aim of this study was to describe the process of gaining intercultural competence among British undergraduate nursing students during their study abroad in Finland. Fifteen British students participated in this study. Data were obtained from interviews, observations, background questionnaires and research diary notes. The data were analysed with Spradley's developmental research sequence (DRS) method. Campinha-Bacotes' model of cultural competence was used as a framework of rendering the results. Students' intercultural desire, i.e. their effort to become interculturally competent, turned out to be the foundation of the entire process. Study abroad is an intensive experience, and therefore the preparation, the selection of exchange students, the design of the programme and intercultural tutoring warrant careful attention.

Internet-usage patterns of immigrants in the process of intercultural adaptation.

PubMed

Chen, Wenli

2010-08-01

This paper investigates Internet-usage patterns of immigrants, and seeks to identify the correlation between Internet use and intercultural adaptation. The study focuses on mainland Chinese immigrants in Singapore, and was conducted via a nationwide telephone survey. The results show that immigrants tend to change their preferences on Internet use to reflect their residence in the host country. In particular, the longer an immigrant resides in the host country, the less likely they would be to surf their original country's websites and the more likely they would be to communicate with local people via the Internet. More importantly, differences in Internet usage are found to have a significant impact on immigrants' intercultural adaptation. In an online environment, the social communication in the host country is a critical component that can facilitate or impede immigrants' successful adaptation to the host country, whereas ethnic social communication also plays a role at the initial stage of transition.

A patient perspective in research on intercultural caring in maternity care: A meta-ethnography

PubMed Central

Wikberg, Anita; Bondas, Terese

2010-01-01

The aim of this study is to explore and describe a patient perspective in research on intercultural caring in maternity care. In total, 40 studies are synthesized using Noblit and Hare's meta-ethnography method. The following opposite metaphors were found: caring versus non-caring; language and communication problems versus information and choice; access to medical and technological care versus incompetence; acculturation: preserving the original culture versus adapting to a new culture; professional caring relationship versus family and community involvement; caring is important for well-being and health versus conflicts cause interrupted care; vulnerable women with painful memories versus racism. Alice in Wonderland emerged as an overarching metaphor to describe intercultural caring in maternity care. Furthermore, intercultural caring is seen in different dimensions of uniqueness, context, culture, and universality. There are specific cultural and maternity care features in intercultural caring. There is an inner core of caring consisting of respect, presence, and listening as well as external factors such as economy and organization that impact on intercultural caring. Moreover, legal status of the patient, as well as power relationships and racism, influences intercultural caring. Further meta-syntheses about well-documented intercultural phenomena and ethnic groups, as well as empirical studies about current phenomena, are suggested. PMID:20640028

A patient perspective in research on intercultural caring in maternity care: A meta-ethnography.

PubMed

Wikberg, Anita; Bondas, Terese

2010-02-08

The aim of this study is to explore and describe a patient perspective in research on intercultural caring in maternity care. In total, 40 studies are synthesized using Noblit and Hare's meta-ethnography method. The following opposite metaphors were found: caring versus non-caring; language and communication problems versus information and choice; access to medical and technological care versus incompetence; acculturation: preserving the original culture versus adapting to a new culture; professional caring relationship versus family and community involvement; caring is important for well-being and health versus conflicts cause interrupted care; vulnerable women with painful memories versus racism. Alice in Wonderland emerged as an overarching metaphor to describe intercultural caring in maternity care. Furthermore, intercultural caring is seen in different dimensions of uniqueness, context, culture, and universality. There are specific cultural and maternity care features in intercultural caring. There is an inner core of caring consisting of respect, presence, and listening as well as external factors such as economy and organization that impact on intercultural caring. Moreover, legal status of the patient, as well as power relationships and racism, influences intercultural caring. Further meta-syntheses about well-documented intercultural phenomena and ethnic groups, as well as empirical studies about current phenomena, are suggested.

Minimalism vs. Maximalism in Intercultural Research and Training.

ERIC Educational Resources Information Center

Marsh, David

Like Antarctica, the fields of cross- and intercultural communication are claimed by many, explored by not so many, and understood by perhaps rather few. The most popular references in this area reflect a "maximalist" perspective, generally cross-cultural, which advocates the view that culture is a monolithic and static entity and that…

Intercultural Training: Six Measures Assessing Training Needs

ERIC Educational Resources Information Center

Graf, Andrea; Mertesacker, Marion

2009-01-01

Purpose: The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in…

The Need for Comparison in Intercultural Education

ERIC Educational Resources Information Center

Dietz, Gunther; Mateos Cortes, Laura Selene

2012-01-01

Intercultural education has arisen in the last two decades as an intersectional field of academic knowledge and professional development, located at the borders and in the confluence of the multicultural paradigm in the social sciences, the anthropology of education, and other interdisciplinary subfields commonly known as Intercultural Studies. As…

Intercultural Learning Perspectives of World Language Educators in Kentucky

ERIC Educational Resources Information Center

McClees, Ernest Luke, Jr.

2016-01-01

A line has become blurred between intercultural interactions and daily personal interactions. The once long distance for trade, travel and communication is at its' smallest gap. However, "American graduates have been cited as being culturally deprived and linguistically illiterate, compared to students from other countries" (2013…

Styling the Occidental Other: Interculturality in Chinese University Performances

ERIC Educational Resources Information Center

Grimshaw, Trevor

2010-01-01

Essentialist representations of the Orientalised Other abound within the literature of intercultural communication. The dominant discourse constructs Chinese-speaking students as members of a homogenised collective: passive recipients of knowledge who are reliant on a reproductive approach to learning. This article seeks to offer a corrective to…

Digital Expressions and Networks Shape Intercultural Opportunities for Youth

ERIC Educational Resources Information Center

Corriero, Jennifer; O'Doherty, Liam

2013-01-01

The world needs young people with hope, vision, empathy and the ability to transform ideals into reality. As economies, societies, and geopolitical environments become more globally interconnected, youth are faced with a more complex world where intercultural communication skills and experiences are emerging as essential elements for addressing…

Avoiding Stereotyping and Enhancing Intercultural Understanding

ERIC Educational Resources Information Center

Welsh, Alistair

2011-01-01

Anecdotally, language learners often struggle to acquire intercultural understanding. Teaching intercultural understanding presents significant challenges for language teachers. This article offers some insights into language learners' intercultural understanding and strategies to help enhance intercultural understanding that seek to promote…

Intercultural Knowledge, Awareness and Skills Observed in a Foreign Language Classroom

ERIC Educational Resources Information Center

Toyoda, Etsuko

2016-01-01

This article reports on findings from a research study conducted in a university-level Japanese course, which utilised intercultural learning approaches, methodologies and techniques. The purpose of the investigation was to assess student intercultural development as conceptualised in Deardorff's Process Model of Intercultural Competence.) The…

Using Phatic Expressions in Introductions in Intercultural Online Discussions

ERIC Educational Resources Information Center

Zimmerman, Lynn W.

2011-01-01

This study examines the use of formulaic language in an intercultural communication encounter. It focuses particularly on phatic expressions used in an online discussion about gender stereotypes in English among 167 undergraduate university students in Taiwan, Israel, and the US. Content analysis methodology was used to examine whether there are…

From Classroom to Boardroom and Ward: Developing Generic Intercultural Skills in Diverse Disciplines

ERIC Educational Resources Information Center

Barker, Michelle C.; Mak, Anita S.

2013-01-01

A strategic approach to internationalize learning in higher education institutions is to use the curriculum and classroom cultural diversity to create opportunities to broaden students' intercultural perspectives, appreciate sociocultural variability in professional practice, and improve their intercultural interaction skills. There is no clear…

Internationalising the Curriculum: Building Intercultural Understandings through Music

ERIC Educational Resources Information Center

Joseph, Dawn

2012-01-01

This article reports on the power (influence) of music to develop intercultural understandings to better internationalise the curriculum. It argues that through internationalisation, we learn more about other people's cultures hence, by providing an international/intercultural dimension into the teaching unit of "Discovering Music A",…

[Intercultural competence. Management of foreignness in intensive care medicine].

PubMed

Bein, T

2015-08-01

Living in a multicultural society is characterized by different attitudes caused by a variety of religions and cultures. In intensive care medicine such a variety of cultural aspects with respect to pain, shame, bodiliness, dying and death is of importance in this scenario. To assess the importance of cultural and religious attitudes in the face of foreignness in intensive care medicine and nursing. Notification of misunderstandings and misinterpretations in communication and actions. An analysis of the scientific literature was carried out and typical intercultural conflict burden situations regarding the management of brain death, organ donation and end of life decisions are depicted. Specific attitudes are found in various religions or cultures regarding the change of a therapeutic target, the value of the patient's living will and the organization of rituals for dying. Intercultural conflicts are mostly due to misunderstandings, assessment differences, discrimination and differences in values. Intercultural competence is crucial in intensive care medicine and includes knowledge of social and cultural influences of different attitudes on health and illness, the abstraction from own attitudes and the acceptance of other or foreign attitudes.

Facing the "Challenge": School Leadership in Intercultural Schools

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Angelides, Panayiotis

2014-01-01

The overarching purpose of this study is to examine the prospects of school leadership for the development of intercultural education. The article focuses on the ways in which Greek-Cypriot headteachers conceptualize: diversity and intercultural education; and their school leadership roles in culturally diverse settings. To this extent, interviews…

INTERACT: Building a Virtual Community of Practice to Enhance Teachers' Intercultural Professional Development

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Karousiou, Christiana; Angelides, Panayiotis

2018-01-01

This project focuses on the design and implementation of an online professional development platform tailored to teachers' needs to improve and promote their intercultural knowledge. Drawing upon the framework of virtual communities of practice, the project escapes from traditional professional development programmes. Although a total of 103…

Intercultural University of Veracruz: A Holistic Project Promoting Intercultural Education

ERIC Educational Resources Information Center

Tellez, Sergio; Sandoval, Juan Carlos; Gonzalez, Octaviano

2006-01-01

This paper describes the Intercultural University of Veracruz (UVI), an institutional Programme at the University of Veracruz in Mexico (Universidad Veracruzana Intercultural), as a product of the analysis and research carried out over a 10-year period on cultural diversity and education. There were several institutions and over 20 people involved…

Intercultural and Transnational Negotiation of English Academic Written Discourse: A Few Cases in the USA, South Korea and Russia

ERIC Educational Resources Information Center

Pang, Hanzhou

2017-01-01

This study attempts to explore the issue of intercultural and transnational negotiation in written English communication. I am interested in the reciprocal development of written discourse across cultural boundaries. My analysis focuses on academic writers' sense of self and their individual ability to reach otherness when they share the roles of…

Intercultural Education in Everyday Practice

ERIC Educational Resources Information Center

Tupas, Ruanni

2014-01-01

While there is substantive work in intercultural education, especially that which proposes intellectual or conceptual road maps for pedagogic interculturalism and, more specifically for the classroom, there is a need to surface the complexity of everyday intercultural classroom practices. This article reflects on some Singapore students' responses…

Preparing Global Leaders: A Theoretical Model for Understanding the Development of Intercultural Competency

ERIC Educational Resources Information Center

Martinez, Cynthia Ann

2012-01-01

As globalization increases, organizations are seeking individuals that have developed intercultural competency (ICC) and are prepared to lead for the 21st century. Although there are competing definitions among scholars as to what characteristics (ability, attitude, awareness, behaviors, knowledge, skills, or values) make up ICC (Ang & Van…

Intercultural Education in Primary School: A Collaborative Project

ERIC Educational Resources Information Center

Santos, Marta; Araújo e Sá, Maria Helena; Simões, Ana Raquel

2014-01-01

In this article, we present and discuss a collaborative project on intercultural education developed by a group of educational partners. The group was made up of 12 people representing different institutions in the community, namely primary schools, cultural and social associations and the local council. The project takes an intercultural approach…

Organizatonal Communication Issues in Italian Multinational Corporations.

ERIC Educational Resources Information Center

Cesaria, Ruggero

2000-01-01

Provides a brief historical reconstruction of management communication in Italian companies. Suggests that dealing with communication technologies, communication professionals, and intercultural communication represent three future challenges. (NH)

Making a World of Difference: Collaboration. Excellence for Intercultural Teams

ERIC Educational Resources Information Center

Schneider, Luise; Romberg, Claudia

2011-01-01

Cultural awareness training that emphasizes communication delivers only a partial solution to the challenges that intercultural work teams face. Improving collaboration requires a strong foundation of performance management before a work team can determine how they will cooperate to perform to excellence. Against the backdrop of the authors'…

A Globetrotting Pilgrimage: An Exploration of Spiritual Growth and the Development of Intercultural Competence

ERIC Educational Resources Information Center

Eifert, Angela Lynn

2012-01-01

The purpose of this study was to explore the relationship between spiritual growth and the development of intercultural competence through the experiences of followers of Christ working in least developed countries. To address this purpose, a qualitative study using narrative inquiry and in-depth semi structured interviews were employed to…

Intercultural Constellations in Adult Education: Observations on the State of Anglo-German Relations before and after the First World War.

ERIC Educational Resources Information Center

Friedenthal-Haase, Martha

1993-01-01

A literature review of adult education and Anglo-German connections, 1880-1933, showed that interculturality played an essential role in identity formation at the interface of culture and politics. Adult education developed as an autonomous area of international communication between British and German citizens despite political realities. (SK)

Cultilingualism--Papers in Cultural and Communicative In(Competence). ROLIG-papir 28.

ERIC Educational Resources Information Center

Phillipson, Robert; Skutnabb-Kangas, Tove

Three papers discuss intercultural communication and second language learning in Scandinavia. The first paper, "Good Learning Strategies in Foreign and Second Language Learning--The Case of English in Denmark," discusses principles and strategies for learning second languages for the purpose of effective intercultural communication.…

UNESCO Guidelines on Intercultural Education

ERIC Educational Resources Information Center

United Nations Educational, Scientific and Cultural Organization (UNESCO), 2007

2007-01-01

This paper aims to synthesize the central issues surrounding Intercultural Education, and presents the fundamental guiding principles for an intercultural approach to education as viewed by UNESCO. It is divided into three parts. Part I outlines the key issues surrounding Intercultural Education, as well as its objectives and basic operating…

Intercultural Education: Theory and Practice

ERIC Educational Resources Information Center

Coulby, David

2006-01-01

The paper examines the theoretical position of intercultural educational studies. It begins by stressing the vital importance of intercultural education and the progress that has been made in recent times. It then turns to the terminological shift that occurred two decades ago, from multicultural to intercultural education, which was accepted…

How Can Intercultural School Development Succeed? The Perspective of Teachers and Teacher Educators

ERIC Educational Resources Information Center

Kiel, Ewald; Syring, Marcus; Weiss, Sabine

2017-01-01

The large number of newly arrived individuals from other countries, particularly of young people, has had an enormous impact on the school system in Germany. The present study investigated requirements for successful intercultural school development. The study used investigative group discussions, where the groups were composed of teachers and…

Young Children as Intercultural Mediators: Mandarin-Speaking Chinese Families in Britain

ERIC Educational Resources Information Center

Guo, Zhiyan

2014-01-01

This multidisciplinary approach to cultural mediation brings together insights from anthropology, sociology, linguistics and intercultural communication to offer a detailed depiction of family life in immigrant Chinese communities. Utilising a strongly contextualised and evidence-based narrative approach to exploring the nature of child cultural…

Integrating Telecollaboration for Intercultural Language Acquisition at Secondary Education: Lessons Learned

ERIC Educational Resources Information Center

Jauregi, Kristi

2015-01-01

The TILA project originated from the need to explore whether and how telecollaboration affects language learning processes for communication, intercultural understanding and motivation of youngsters learning foreign languages at secondary schools and to empower teachers to pioneer meaningful pedagogical innovation in the curriculum of foreign…

Reverse Discourse Completion Task as an Assessment Tool for Intercultural Competence

ERIC Educational Resources Information Center

Kanik, Mehmet

2013-01-01

This paper proposes a prototypic assessment tool for intercultural communicative competence. Because traditional discourse completion tasks (DCTs) focus on illocutionary competence rather than sociolinguistic competence, a modified version of a DCT was created to target sociolinguistic competence. The modified DCT employs speech acts as prompts…

Communication in a Changing World: Contemporary Perspectives on Business Communication Competence

ERIC Educational Resources Information Center

Waldeck, Jennifer; Durante, Cathryn; Helmuth, Briana; Marcia, Brandon

2012-01-01

Communication in and around business organizations has changed due to new technologies, the demand for intercultural communication skills, the changing person-organization relationship, and the global nature of organizing. As a result, new communication competencies may be required. The author's objective was to identify specific communication…

Utilizing the Project Method for Teaching Culture and Intercultural Competence

ERIC Educational Resources Information Center

Euler, Sasha S.

2017-01-01

This article presents a detailed methodological outline for teaching culture through project work. It is argued that because project work makes it possible to gain transferrable and applicable knowledge and insight, it is the ideal tool for teaching culture with the aim of achieving real intercultural communicative competence (ICC). Preceding the…

Intercultural Education in Brazil: Between Conservatism and Radical Transformations

ERIC Educational Resources Information Center

Akkari, Abdeljalil

2012-01-01

This article analyses the emergence of intercultural education in the Brazilian educational system. After summarizing the debate on international convergence in intercultural education, it traces the development of interethnic relations in Brazil, describing the heavy legacy of slavery and colonization. It then investigates recently adopted…

A Critical Discussion of Byram's Model of Intercultural Communicative Competence in the Light of "Bildung" Theories

ERIC Educational Resources Information Center

Hoff, Hild Elisabeth

2014-01-01

Inherently concerned with the personal and cultural development of individuals, intercultural competence can be regarded as an inseparable aspect of "Bildung". However, while scholars have acknowledged the affiliation between these two concepts, what remains to be investigated is the extent to which notions of "Bildung" are…

Action Research as a School-Based Strategy in Intercultural Professional Development for Teachers

ERIC Educational Resources Information Center

Sales, Auxiliadora; Traver, Joan A.; Garcia, Rafaela

2011-01-01

Teacher professional development is a key factor for transforming professional and school culture. This article describes a case study undertaken in a Spanish school during the 2007-2008 academic year. Our aim is to explain how action research methodology was applied to encourage professional and school culture towards an intercultural and…

Intercultural Learning in English as Foreign Language Instruction: The Importance of Teachers' Intercultural Experience and the Usefulness of Precise Instructional Directives

ERIC Educational Resources Information Center

Gobel, Kerstin; Helmke, Andreas

2010-01-01

The development of intercultural competence, especially in foreign language instruction, is considered a key goal of teaching in German schools. The present article sheds light on the teaching of intercultural topics in the context of English as a foreign language (EFL). It presents the results of an analysis of data from a larger study (DESI…

The Globalisation of Fear and the Construction of the Intercultural Imagination

ERIC Educational Resources Information Center

Bash, Leslie

2014-01-01

Intercultural education concerns the destruction of boundaries between people and their replacement by what Jurgen Habermas has called communicative action. It is a difficult task that raises various forms of existential fear: consciousness of individual mortality, communal insecurity, collective anxiety and distrust. In order to confront this…

Level of Intercultural Competence of International Students at Kocaeli University

ERIC Educational Resources Information Center

Günçavdi, Gizem; Polat, Soner

2016-01-01

The concept of intercultural competence has gained importance recent years because of some factors, such as globalization and technological improvements. This concept can be defined as an individual's ability to understand other cultures, and to be able to communicate easily with people from those cultures. In order for a person to be…

Capabilities for Intercultural Dialogue

ERIC Educational Resources Information Center

Crosbie, Veronica

2014-01-01

The capabilities approach offers a valuable analytical lens for exploring the challenge and complexity of intercultural dialogue in contemporary settings. The central tenets of the approach, developed by Amartya Sen and Martha Nussbaum, involve a set of humanistic goals including the recognition that development is a process whereby people's…

Using an Internally-Developed Tool to Assess Intercultural Competence in Short-Term Study Abroad Programs

ERIC Educational Resources Information Center

Kartoshkina, Yuliya

2013-01-01

An internally-developed tool was developed to assess the intercultural competence of students taking part in short-term study abroad programs. Four scales were built to assess possible change in students' host culture knowledge, cross-cultural awareness, cross-cultural adaptation, and self-assessed foreign language proficiency. Enrollment in a…

Yes, You Can!: A Critical Questions Approach for Developing and Incorporating Intercultural Sensitivity Efforts into ANY Classroom

ERIC Educational Resources Information Center

Osborne, Randall

2016-01-01

The educational literature has blossomed with information on becoming interculturally sensitive (e.g., Bennett, 2004, 2009), discussions on theory and practice for education aimed at enhancing intercultural sensitivity in students (e.g., Bleszynska, 2008), or how to identify and assess intercultural sensitivity as a learning outcome (e.g.,…

Physician communication in the operating room.

PubMed

Kirschbaum, Kristin A; Rask, John P; Fortner, Sally A; Kulesher, Robert; Nelson, Michael T; Yen, Tony; Brennan, Matthew

2015-01-01

In this study, communication research was conducted with multidisciplinary groups of operating-room physicians. Theoretical frameworks from intercultural communication and rhetoric were used to (a) measure latent cultural communication variables and (b) conduct communication training with the physicians. A six-step protocol guided the research with teams of physicians from different surgical specialties: anesthesiologists, general surgeons, and obstetrician-gynecologists (n = 85). Latent cultural communication variables were measured by surveys administered to physicians before and after completion of the protocol. The centerpiece of the 2-hour research protocol was an instructional session that informed the surgical physicians about rhetorical choices that support participatory communication. Post-training results demonstrated scores increased on communication variables that contribute to collaborative communication and teamwork among the physicians. This study expands health communication research through application of combined intercultural and rhetorical frameworks, and establishes new ways communication theory can contribute to medical education.

The Intercultural Sensitivity of Student Teachers in Three Cities

ERIC Educational Resources Information Center

Yuen, Celeste Y. M.; Grossman, David L.

2009-01-01

This study represents an initial attempt to determine and compare the levels of the intercultural sensitivity of three samples of student teachers in Hong Kong, Shanghai and Singapore using the Intercultural Development Inventory (IDI). A total of 317 student teachers participated in the study. Across the three samples, the majority of…

Student Teachers in the Contact Zone: Developing Critical Intercultural "Teacherhood" in Kindergarten Teacher Education

ERIC Educational Resources Information Center

Layne, Heidi; Lipponen, Lasse

2016-01-01

This paper reports on the results of a narrative-grounded investigation of student teachers' intercultural experiences and learning during their teaching practice. Our interest is in the meaning of the intercultural contact zone and how education for diversities is conceptualised and reflected upon in Finnish teacher education. Critical event…

Study Abroad Experiences and Intercultural Sensitivity among Graduate Theological Students: A Preliminary and Exploratory Investigation

ERIC Educational Resources Information Center

Fuller, Thomas L.

2007-01-01

The study reported in this paper investigated the impact of study abroad experiences on graduate theological student intercultural sensitivity and the role that pedagogical approaches play in the development of intercultural sensitivity. It is widely held that study abroad contributes to student development of intercultural sensitivity (Jenkins &…

Utilizing the Intercultural Effectiveness Scale (IES) to Enhance International Student Travel

ERIC Educational Resources Information Center

Bates, Alicia; Rehal, Dalia Atef

2017-01-01

This paper highlights how one institution used the International Effectiveness Scale (IES) to support intercultural exploration and development for short-term undergraduate travel programs. Authors discuss utilization of the IES to explore students' intercultural development, how it can be applied to create an individualized action plan, and how…

Teaching Intercultural Competence across the Age Range: From Theory to Practice

ERIC Educational Resources Information Center

Wagner, Manuela, Ed.; Perugini, Dorie Conlon, Ed.; Byram, Michael, Ed.

2017-01-01

This ground-breaking book is the first to describe in detail how teachers, supported by university educators and education advisers, might plan and implement innovative ideas based on sound theoretical foundations. Focusing on the teaching and learning of intercultural communicative competence in foreign language classrooms in the USA, the authors…

Assessing Intercultural Training Designs

ERIC Educational Resources Information Center

Graf, Andrea

2004-01-01

Training designs are critical to the success of intercultural training programmes. A common typology for classifying intercultural training designs distinguishes among the following dimensions: experiential discovery versus didactic expository and culture-specific versus culture-general training. The purpose of this paper is to assess different…

Communicating Finnish Quietude: A Pedagogical Process for Discovering Implicit Cultural Meanings in Languages

ERIC Educational Resources Information Center

Berry, Michael; Carbaugh, Donal; Nurmikari-Berry, Marjatta

2004-01-01

This paper introduces a pedagogical approach to integrating intercultural communication into language learning. The focus is on the development of competence in discovering and interpreting cultural meanings when communicating in English as an international language. The analyses of data which students produced illustrates how discovering implicit…

Intercultural Education as an Imperative of Social Development

ERIC Educational Resources Information Center

Baça, Ferit

2015-01-01

The imperative need of a social coexistence among different groups of people is the implementation of the intercultural education. In these circumstances, school is the most important place and factor for pupils and students as future citizens to take the first knowledge-based on society, life and coexistence in a given country. On the other hand,…

Evaluating the effectiveness of intercultural teachers.

PubMed

Cox, Kathleen

2011-01-01

With globalization and major immigration flows, intercultural teaching encounters are likely to increase, along with the need to assure intercultural teaching effectiveness.Thus, the purpose of this article is to present a conceptual framework for nurse educators to consider when anticipating an intercultural teaching experience. Kirkpatrick's and Bushnell's models provide a basis for the conceptual framework. Major concepts of the model include input, process, output, and outcome.The model may possibly be used to guide future research to determine which variables are most influential in explaining intercultural teaching effectiveness.

Dialogical relationship and cultural imagination: a hermeneutic approach to intercultural psychotherapy.

PubMed

Qureshi, Adil

2005-01-01

Effective intercultural psychotherapy generally has been conceptualized in terms of a specific knowledge and skills base, combined with relevant attention to the practitioner's cultural attitudes and beliefs. Although such an approach continues to be the gold standard in the field, it has yet to be demonstrated that these components are either necessary or sufficient for effective treatment. This paper presents an approach to intercultural therapy based on Gadamer's philosophical hermeneutics. Humans are always in the process of making sense of the world around them, a process which is predicated on culturally given preunderstandings. Cultural difference means that the preunderstandings are rarely mutual, and therefore, communication and psychotherapy are often problematic. These preunderstandings often show up in the form of racial and ethnic prejudice and the therapist is rarely aware of this. Therapist preunderstanding influences all aspects of the psychotherapy process, such as treatment planning, interventions chosen, and the therapeutic relationship. Recommendations are given for improving the intercultural therapy process, and draw strongly on the twin notions of the dialogical relationship and cultural imagination.

Learning to Negotiate Reality: A Strategy for Teaching Intercultural Competencies

ERIC Educational Resources Information Center

Antal, Ariane Berthoin; Friedman, Victor J.

2008-01-01

Intercultural competencies are more important for people in business than ever before. In this article, the authors present an approach they designed and used for developing "negotiating reality" as a key intercultural competence at an international business school in Europe. They outline the theoretical underpinnings from intercultural…

Intercultural encounters in counselling and psychotherapy--communication with the help of interpreters.

PubMed

Wenk-Ansohn, Mechthild; Gurris, Norbert

2011-01-01

Treatment and rehabilitation of torture victims and persons traumatized by war or persecution can require working in an intercultural setting, as is the case when working with refugees and migrants. The following article offers practical advice for diagnostics, counselling and treatment of patients from other cultures who are not speaking the language of the therapist.

Mental Health Consultation: An Untapped Tool for Facilitating Volatile Intercultural Diversity Group Dialogs

ERIC Educational Resources Information Center

marbley, aretha faye; Stevens, Hal; Taylor, Colette M.; Ritter, Rachelle Berg; Robinson, Petra A.; McGaha, Valerie; Bonner, Fred A., II; Li, Jiaqi

2015-01-01

There is an urgent need for leadership skills when facilitating communication and engendering acceptance and respect among people from culturally different backgrounds, opposing viewpoints, and vastly different experiences. Thus, when facilitating intercultural group dialogs, varying institutions, agencies, and businesses need culturally competent…

Towards the Development of Intercultural Competence Skills: A Pedagogical Experience with Pre-Service Teachers

ERIC Educational Resources Information Center

Ramos Holguín, Bertha

2013-01-01

Although interculturality has been the focus of several studies which reveal a tendency to include an understanding of students' home culture and cultures around the world in the English language classes, few studies focus on the inclusion of an intercultural component in a class different from the English one. This article aims to share a…

Intercultural Competence: Concepts, Challenges, Evaluations. Intercultural Studies and Foreign Language Learning. Volume 10

ERIC Educational Resources Information Center

Witte, Arnd, Ed.; Harden, Theo, Ed.

2011-01-01

This book explores the idea of "intercultural competence", which, despite its current popularity across various discourses, has remained a vague and oscillating concept. Interculture lacks a universal definition and "competence" is not only a cognitive construct but also includes psychological traits such as attitudes,…

House Plans and Communication Flow

ERIC Educational Resources Information Center

Clasen, Patricia

2008-01-01

This article presents an activity in which students will demonstrate the relationship between the nonverbal concept of space and the flow of verbal communication. Most courses in interpersonal, intercultural, small group, and family communication discuss types of nonverbal communication, including kinesics, haptics, paralanguage, proxemics, and…

The Autobiography of Intercultural Encounters through Visual Media: Exploring Images of Others in Telecollaboration

ERIC Educational Resources Information Center

Lindner, Rachel; Méndez Garcia, Maria del Carmen

2014-01-01

Positioned against the background of the Council of Europe's interest in developing intercultural competence through education, the study presented in this paper investigates the impact on intercultural visual literacy of the Council of Europe's "Images of Others--An Autobiography of Intercultural Encounters through Visual Media"…

Meeting Styles for Intercultural Groups. Occasional Papers in Intercultural Learning No. 7.

ERIC Educational Resources Information Center

Olsson, Micael

Intended to help those interested in developing ways of coping effectively with the wide variety of meeting and decision-making styles that are available throughout the world, the booklet integrates a number of ideas and approaches discussed at a recent convention of the Society of Intercultural Education, Training, and Research (SIETAR). An…

Ideas for Intercultural Education

ERIC Educational Resources Information Center

Marginson, Simon; Sawir, Erlenawati

2011-01-01

Written by a cross-cultural pair of authors, "Ideas for Intercultural Education" takes a critical look at present approaches to international education, focusing on the intercultural potential that it offers but mostly fails to deliver. The underlying premise of this profound, engaging book is that international education can be a transforming…

Language Choice in an Acutely Multilingual Society: Communication and Development in Papua New Guinea.

ERIC Educational Resources Information Center

Smith, Geoff P.

Acute intercultural communication problems posed by multilingualism in Papua New Guinea are discussed, and ways in which they are being addressed are examined. An introductory section outlines the language situation in Melanesia. It is noted that the area's language diversity and colonization and missionary activity have resulted in the emergence…

Using an e-Portfolio to Facilitate the Self-Assessment of Both Language and Intercultural Learning in Higher Education: A Case-Study Approach

ERIC Educational Resources Information Center

Kennedy, Fionnuala; Bruen, Jenny; Péchenart, Juliette

2012-01-01

The focus of this paper is twofold: first, on the development of an electronic version of a European Language Portfolio (ELP), known as the LOLIPOP (Language On-line Portfolio Project) ELP, and second on its integration into an undergraduate module on Intercultural Communication in an institute of higher education in Ireland. The paper begins by…

Adopting and Implementing Globalised Policies of Intercultural Education: The Example of Cyprus

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Angelides, Panayiotis

2017-01-01

Globalisation has heavily influenced the terrain of intercultural education policy development and implementation in multiple countries around the world. To this end, in this article, we seek to introduce a broader focus of analysis encompassing not only the development of globalised policies of intercultural education, but also the adoption,…

International Aid and Development: Hearing Multilingualism, Learning from Intercultural Encounters in the History of OxfamGB

ERIC Educational Resources Information Center

Footitt, Hilary

2017-01-01

This article explores the context of intercultural relations in the field of international aid and development. Examining the activities of a large UK-based transnational NGO (OxfamGB) through a detailed reading of its own 60-year-long archived story, the article seeks to reimagine the "contact zones" of aid and development as…

Lessons Learned from Implementing an Intercultural Communication Training Program for Pre-Departure Expatriates

ERIC Educational Resources Information Center

Velten, Justin C.

2015-01-01

Expatriate preparation is an ever growing area of interest in a globalized economy sharing a globalized workforce. For decades, scholars have sought methods for best preparing expatriates for host culture experiences. Research has revealed an array of factors leading to intercultural readiness success which has led to the creation of various…

Teaching American Culture in France: Language Assistants' Identity Construction and Interculturality

ERIC Educational Resources Information Center

Dargent-Wallace, Anne

2013-01-01

This study investigates the identity and interculturality development of English-language teaching assistants through their perceptions of their experiences living and working in France. The study is framed using Bourdieu's (1979, 2000) notions of habitus and cultural capital, and draws from Byram's (2000) "intercultural mediator" and…

Mediational Effects of Desktop-Videoconferencing Telecollaborative Exchanges on the Intercultural Communicative Competence of Students of French as a Foreign Language

ERIC Educational Resources Information Center

Martin, Veronique

2013-01-01

Since the early 2000s, foreign language practitioners and researchers have shown an increasing interest in exploring the affordances of multimodal telecollaborative environments for the linguistic and intercultural development of their students. Due in part to their inherent complexity, one-on-one desktop-videoconferencing contexts have not been…

Intercultural Conflict and Mediation: An Intergroup Perspective

ERIC Educational Resources Information Center

Rubenfeld, Sara; Clement, Richard

2012-01-01

This study investigates the role of components of intercultural competence in the use of intercultural mediation behaviors. Through the use of the Revised Intercultural Mediation Measure, an instrument revised by the authors, 291 Anglophone and 161 Francophone participants in Canada were asked to indicate their likelihood of employing various…

Forum: Learning Outcomes in Communication. "Diversity Matters" Continued: Student Learning Outcomes in Communication

ERIC Educational Resources Information Center

Wahl, Shawn T.; Williams, Kesha Morant; Berkos, Kristen M.; Disbrow, Lynn M.

2016-01-01

Using the conceptual foundation "diversity matters" (Orbe & Allen, 2008), this essay calls for research examining the NCA learning outcomes in communication related to diversity, inclusion, privilege, and intercultural communication (mostly existing in LOC 8). The authors argue this research will serve as a relevant and vital…

Intercultural Intertexts Encountered by Taiwanese EFL Students

ERIC Educational Resources Information Center

Shie, Jian-Shiung

2013-01-01

This paper reports on an exploratory study of one specific aspect of intercultural literacy: the activation of intercultural intertexts. Readers of intercultural intertexts fall into two general groups: knowing readers (who know the source text) and unknowing readers (who do not know the source text). This paper aims to explore Taiwanese unknowing…

Intercultural Pedagogies: An Interim Stocktaking.

ERIC Educational Resources Information Center

Reich, Hans H.

1994-01-01

Presents a survey of educational history specific to immigration in England, France, and West Germany after World War II. Concludes that intercultural pedagogics is passing through a severe crisis that can be surmounted only if previous insights are successfully integrated into fundamentally new developments. (CFR)

Developing Intercultural Competence of Teachers of English as a Foreign Language through an International Project

ERIC Educational Resources Information Center

Strugielska, Ariadna; Piatkowska, Katarzyna

2016-01-01

This paper reports an international project which took place at Nicolaus Copernicus University, where students and teachers from four European universities met for a two-week summer school. The main objective was to develop intercultural competence of teachers of English as a foreign language and their ability to demonstrate this skill during an…

"How do ethnic minority patients experience the intercultural care encounter in hospitals? a systematic review of qualitative research".

PubMed

Degrie, Liesbet; Gastmans, Chris; Mahieu, Lieslot; Dierckx de Casterlé, Bernadette; Denier, Yvonne

2017-01-19

In our globalizing world, caregivers are increasingly being confronted with the challenges of providing intercultural healthcare, trying to find a dignified answer to the vulnerable situation of ethnic minority patients. Until now, international literature lacks insight in the intercultural care process as experienced by the ethnic minority patients themselves. We aim to fill this gap by analysing qualitative literature on the intercultural care encounter in the hospital setting, as experienced by ethnic minority patients. A systematic search was conducted for papers published between 2000 and 2015. Analysis and synthesis were guided by the critical interpretive synthesis approach. Fifty one articles were included. Four dimensions emerged, describing the intercultural care encounter as (1) a meeting of two different cultural contexts of care, (2) in a dynamic and circular process of (3) balancing between the two cultural contexts, which is (4) influenced by mediators as concepts of being human, communication, family members and the hospital's organizational culture. This review provides in-depth insight in the dynamic process of establishing intercultural care relationships in the hospital. We call for a broader perspective towards cultural sensitive care in which patients are cared for in a holistic and dignity-enhancing way.

The Effects of Intercultural Learning on English Learning Motivation among Students Studying Abroad

ERIC Educational Resources Information Center

Tsai, Yau

2012-01-01

Background: While English is becoming as a tool of communication and interaction with people from different countries in the global society of the twenty-first century due to the trend toward globalization and internationalization, those who study abroad and immerse themselves in the host culture may experience intercultural learning naturally…

The Intersection between Intercultural Competence and Teaching Behaviors: A Case of International Teaching Assistants

ERIC Educational Resources Information Center

LeGros, N.; Faez, F.

2012-01-01

What is considered effective teaching varies across cultures, institutions, and disciplines. Concepts of effective teaching reflect the values and expectations of the educational culture and language in which it occurs. This study examines how participation in a course on intercultural communication affects the observable teaching behaviors of…

"Not All of Us Finns Communicate the Same Way Either": Teachers' Perceptions of Interculturality in Upper Secondary Vocational Education and Training

ERIC Educational Resources Information Center

Itkonen, Tuija; Talib, Mirja-Tytti; Dervin, Fred

2015-01-01

This article examines teachers' perspectives on interculturality and diversity within the context of upper secondary vocational education and training (VET) in Finland. Increasing diversity in VET education challenges teachers' sense of interculturality and their readiness to interact with and treat the "other" fairly. Compared to other…

Recognizing and avoiding intercultural miscommunication in distance education a study of the experiences of Canadian faculty and aboriginal nursing students.

PubMed

Russell, Cynthia K; Gregory, David M; Care, W Dean; Hultin, David

2007-01-01

Language differences and diverse cultural norms influence the transmission and receipt of information. The online environment provides yet another potential source of miscommunication. Although distance learning has the potential to reach students in cultural groups that have been disenfranchised from traditional higher education settings in the past, intercultural miscommunication is also much more likely to occur through it. There is limited research examining intercultural miscommunication within distance education environments. This article presents the results of a qualitative study that explored the communication experiences of Canadian faculty and Aboriginal students while participating in an online baccalaureate nursing degree program that used various delivery modalities. The microlevel data analysis revealed participants' beliefs and interactions that fostered intercultural miscommunication as well as their recommendations for ensuring respectful and ethically supportive discourses in online courses. The unique and collective influences of intercultural miscommunication on the experiences of faculty and students within the courses are also identified. Instances of ethnocentrism and othering are illustrated, noting the effects that occurred from holding dualistic perspectives of us and them. Lastly, strategies for preventing intercultural miscommunication in online courses are described.

Indigenous Worldviews in Intercultural Education: Teachers' Construction of Interculturalism in a Bilingual Quechua-Spanish Program

ERIC Educational Resources Information Center

Valdiviezo, Laura Alicia

2010-01-01

This paper examines teachers' implementation of a bilingual intercultural education (BIE) program in Peru. This program is inspired by global policies that promote cultural pluralism and educational access to marginalized indigenous populations. Broadly addressed in policy in Andean countries, interculturalism in Peru has remained a core…

A Domestic/International Field Center for Intercultural Education in Built Environment: Final Report.

ERIC Educational Resources Information Center

Stea, David

During the 2.5 years the project was in operation, the International Center for Culture and Environment (Santa Fe, New Mexico) provided courses concerned with aspects of intercultural communication related to environmental design and planning to students and practitioners from 15 U.S. states and 15 foreign countries. Courses were provided in three…

The Need for Improving Intercultural Collaborative Activities with Structured Institutional Systems of Support

ERIC Educational Resources Information Center

Gahungu, Athanase; Freeman, Karen A.

2015-01-01

Evaluation of an international, grant-funded program must communicate the program's value to a variety of stakeholders: the funder, the agency operating the program and its community, and the citizens of the country where the program is implemented. An intercultural research team can achieve that goal only through a thought-out strategy. This…

Shared decision-making in an intercultural context. Barriers in the interaction between physicians and immigrant patients.

PubMed

Suurmond, Jeanine; Seeleman, Conny

2006-02-01

The objective of this exploratory paper is to describe several barriers in shared decision-making in an intercultural context. Based on the prevailing literature on intercultural communication in medical settings, four conceptual barriers were described. When the conceptual barriers were described, they were compared with the results from semi-structured interviews with purposively selected physicians (n = 18) and immigrant patients (n = 13). Physicians differed in medical discipline (GPs, company doctors, an internist, a cardiologist, a gynaecologist, and an intern) and patients had different ethnic and immigration backgrounds. The following barriers were found: (1) physician and patient may not share the same linguistic background; (2) physician and patient may not share similar values about health and illness; (3) physician and patient may not have similar role expectations; and (4) physician and patient may have prejudices and do not speak to each other in an unbiased manner. We conclude that due to these barriers, the transfer of information, the formulation of the diagnosis, and the discussion of treatment options are at stake and the shared decision-making process is impeded. Improving physician's skills to recognize the communication limitations during shared decision-making as well as improving the skills to deal with the barriers may help to ameliorate shared decision-making in an intercultural setting.

The Affective in Multicultural Communication.

ERIC Educational Resources Information Center

Lynch, Patricia L.

Teaching intercultural communication differs greatly from teaching many other courses within communications and the larger curriculum. How the audience is impacted differs from most courses, and ignoring that reality short-circuits a professor's ability to maximize the learning experience. With goals of understanding and bridging cultural…

Cultural Self-Awareness and Communication

ERIC Educational Resources Information Center

Kraemer, Aldred J.

1975-01-01

Describes the Human Resources Research Organization workshop that teaches Americans how to recognize cultural influences in their own thinking and thereby improve intercultural communication skills. (Author/PG)

Towards Intercultural Philosophy of Education

ERIC Educational Resources Information Center

Bai, Heesoon; Eppert, Claudia; Scott, Charles; Tait, Saskia; Nguyen, Tram

2015-01-01

In this paper, we propose an understanding of philosophy of education as cultural and intercultural work and philosophers of education as cultural and intercultural workers. In our view, the discipline of philosophy of education in North America is currently suffering from measures of insularity and singularity. It is vital that we justly and…

Intercultural Education and Curricular Diversification: The Case of the Ecuadorian Intercultural Bilingual Education Model (MOSEIB)

ERIC Educational Resources Information Center

Oviedo, Alexis; Wildemeersch, Danny

2008-01-01

Thirteen Ecuadorian indigenous nationalities follow the Intercultural Bilingual Education Model in Ecuador (MOSEIB). This paper analyses the present situation of MOSEIB, the challenges to it and future prospects. First, in order to understand how MOSEIB today has relieved the intercultural tensions of the past it is necessary to look at the…

Intercultural Education "in situ": Examining Intercultural Policy in Cyprus in the Context of European Integration

ERIC Educational Resources Information Center

Hadjisoteriou, Christina; Angelides, Panayiotis

2016-01-01

Purpose: The overarching purpose of this paper is to explore the transformation of intercultural education in Cyprus in the context of European integration. More specifically, it indicates the ways in which intercultural policy has been formed by complex and often counteractive influences. The analysis draws upon policy documents collected from…

Multicultural Group Work on Field Excursions to Promote Student Teachers' Intercultural Competence

ERIC Educational Resources Information Center

Brendel, Nina; Aksit, Fisun; Aksit, Selahattin; Schrüfer, Gabriele

2016-01-01

As a response to the intercultural challenges of Geography Education, this study seeks to determine factors fostering intercultural competence of student teachers. Based on a one-week multicultural field excursion of eight German and eight Turkish students in Kayseri (Turkey) on Education for Sustainable Development, we used qualitative interviews…

Dealing with foreign cultural paradigms: A systematic review on intercultural challenges of international medical graduates

PubMed Central

Farhan, Nabeel; Motschall, Edith; Vach, Werner; Boeker, Martin

2017-01-01

Objectives An increasing number of International Medical Graduates (IMG), who are defined to be physicians working in a country other than their country of origin and training, immigrate to Western countries. In order to ensure safe and high-quality patient care, they have to take medical and language tests. This systematic review aims to (1) collect all empiric research on intercultural communication of IMGs in medical settings, (2) identify and categorize all text passages mentioning intercultural issues in the included studies, and (3) describe the most commonly reported intercultural areas of communication of IMGs. Methods This review was based on the PRISMA-Guidelines for systematic reviews. We conducted a broad and systematic electronic literature search for empiric research in the following databases: MEDLINE, BIOSIS Citation Index, BIOSIS Previews, KCI-Korean Journal Database and SciELO Citation Index. The search results were synthesized and analyzed with the aid of coding systems. These coding systems were based on textual analysis and derived from the themes and topics of the results and discussion sections from the included studies. A quality assessment was performed, comparing the studies with their corresponding checklist (COREQ or STROBE). Textual results of the studies were extracted and categorized. Results Among 10,630 search results, 47 studies were identified for analysis. 31 studies were qualitative, 12 quantitative and 4 studies used mixed methods. The quality assessment revealed a low level of quality of the studies in general. The following intercultural problems were identified: IMGs were not familiar with shared decision-making and lower hierarchies in the health care system in general. They had difficulties with patient-centered care, the subtleties of the foreign language and with the organizational structures of the new health care system. In addition, they described the medical education in their home countries as science

Dealing with foreign cultural paradigms: A systematic review on intercultural challenges of international medical graduates.

PubMed

Michalski, Kerstin; Farhan, Nabeel; Motschall, Edith; Vach, Werner; Boeker, Martin

2017-01-01

An increasing number of International Medical Graduates (IMG), who are defined to be physicians working in a country other than their country of origin and training, immigrate to Western countries. In order to ensure safe and high-quality patient care, they have to take medical and language tests. This systematic review aims to (1) collect all empiric research on intercultural communication of IMGs in medical settings, (2) identify and categorize all text passages mentioning intercultural issues in the included studies, and (3) describe the most commonly reported intercultural areas of communication of IMGs. This review was based on the PRISMA-Guidelines for systematic reviews. We conducted a broad and systematic electronic literature search for empiric research in the following databases: MEDLINE, BIOSIS Citation Index, BIOSIS Previews, KCI-Korean Journal Database and SciELO Citation Index. The search results were synthesized and analyzed with the aid of coding systems. These coding systems were based on textual analysis and derived from the themes and topics of the results and discussion sections from the included studies. A quality assessment was performed, comparing the studies with their corresponding checklist (COREQ or STROBE). Textual results of the studies were extracted and categorized. Among 10,630 search results, 47 studies were identified for analysis. 31 studies were qualitative, 12 quantitative and 4 studies used mixed methods. The quality assessment revealed a low level of quality of the studies in general. The following intercultural problems were identified: IMGs were not familiar with shared decision-making and lower hierarchies in the health care system in general. They had difficulties with patient-centered care, the subtleties of the foreign language and with the organizational structures of the new health care system. In addition, they described the medical education in their home countries as science-oriented, without focusing on

From Intercultural Awareness to Intercultural Empathy

ERIC Educational Resources Information Center

Zhu, Honglin

2011-01-01

This article is concerned with the incorporation of teaching culture into EFL teaching and learning, with a focus on the cultivation of culturally empathic ability for Chinese learners. The article first holds a discussion on the significance and basic concepts concerning intercultural empathy. Furthermore, it makes an attempt to analyze the…

New perspectives on understanding cultural diversity in nurse–patient communication.

PubMed

Crawford, Tonia; Candlin, Sally; Roger, Peter

Effective communication is essential in developing rapport with patients, and many nursing roles such as patient assessment, education, and counselling consist only of dialogue. With increasing cultural diversity among nurses and patients in Australia, there are growing concerns relating to the potential for miscommunication, as differences in language and culture can cause misunderstandings which can have serious impacts on health outcomes and patient safety (Hamilton & Woodward-Kron, 2010). According to Grant and Luxford (2011)) there is little research into the way health professionals approach working with cultural difference or how this impacts on their everyday practice. Furthermore, there has been minimal examination of intercultural nurse–patient communication from a linguistic perspective. Applying linguistic frameworks to nursing practice can help nurses understand what is happening in their communication with patients, particularly where people from different cultures are interacting. This paper discusses intercultural nurse–patient communication and refers to theoretical frameworks from applied linguistics to explain how miscommunication may occur. It illustrates how such approaches will help to raise awareness of underlying causes and potentially lead to more effective communication skills, therapeutic relationships and therefore patient satisfaction and safety.

Weaving Knowledges: The Development of Empowering Intercultural Learning Spaces for Smallholder Farmers in Papua New Guinea

ERIC Educational Resources Information Center

Pamphilon, Barbara

2015-01-01

Since the early 1970s there has been increasing interest in effective adult education systems and practices as a core foundation for capacity building in developing countries. This paper presents the philosophy behind the concept of an "intercultural learning space" and argues its relevance for such adult learners. Drawing on work in…

Moving towards Ethnorelativism: A Framework for Measuring and Meeting Students' Needs in Cross-Cultural Business and Technical Communication

ERIC Educational Resources Information Center

Wang, Junhua

2013-01-01

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners'…

Navigating the "Inter" in Intercultural Education

ERIC Educational Resources Information Center

Salter, Peta; Maxwell, Jacinta

2018-01-01

The structure of the Australian national curriculum encompasses engagement with "intercultural education". Significantly, the context from which the curriculum was developed was heavily influenced by a multiculturalist ideology in which notions of cohesion and harmony were dominant. Therefore, those working with the curriculum need to…

Enhancing the Intercultural Effectiveness of Exchange Programmes: Formal and Non-Formal Educational Interventions

ERIC Educational Resources Information Center

Almeida, Joana; Fantini, Alvino E.; Simões, Ana Raquel; Costa, Nilza

2016-01-01

This paper examines how the addition of intercultural interventions carried out throughout European credit-bearing exchange programmes can enhance sojourners' development of intercultural competencies, and it explores how both formal and non-formal pedagogical interventions may be designed and implemented. Such interventions were conducted at a…

Experiential training for enhancing intercultural sensitivity.

PubMed

Jain, Sachin

2013-01-01

This project aims to enhance intercultural sensitivity using cross-cultural movies and focused group discussions with invited guests. Both treatment and control groups consisted of 9 Caucasian participants. The researcher conducted 8 group sessions with the participants of treatment group. Pre and post intervention data were collected on the Intercultural Sensitivity Scale. Results show that there was a significant increase in the participants' scores in the treatment group and not a significant difference in participants' pre and post scores in the control group. Further analysis on the five different dimensions of the Intercultural Sensitivity Scale was also conducted.

Response to Cultures Continuum and the Development of Intercultural Responsiveness (IR)

ERIC Educational Resources Information Center

Jones, Kathryn; Mixon, Jason R.; Henry, Lula; Butcher, Jennifer

2017-01-01

This qualitative phenomenological research study investigated the perceptions of pre-service teachers' intercultural responsiveness. Findings from this study affirmed that pre-service teachers believed that positive dispositions, being culturally aware, and responding by incorporating cultural differences is a key to achieving Intercultural…

Refining King and Baxter Magolda's Model of Intercultural Maturity

ERIC Educational Resources Information Center

Perez, Rosemary J.; Shim, Woojeong; King, Patricia M.; Baxter Magolda, Marcia B.

2015-01-01

This study examined 110 intercultural experiences from 82 students attending six colleges and universities to explore how students' interpretations of their intercultural experiences reflected their developmental capacities for intercultural maturity. Our analysis of students' experiences confirmed as well as refined and expanded King and Baxter…

Intercultural Historical Learning: A Conceptual Framework

ERIC Educational Resources Information Center

Nordgren, Kenneth; Johansson, Maria

2015-01-01

This paper outlines a conceptual framework in order to systematically discuss the meaning of intercultural learning in history education and how it could be advanced. We do so by bringing together theories of historical consciousness, intercultural competence and postcolonial thinking. By combining these theories into one framework, we identify…

Interculturalism and the Pendulum of Identity

ERIC Educational Resources Information Center

Svirsky, Marcelo; Mor-Sommerfeld, Aura

2012-01-01

This article offers a critical appraisal of the role played by cultural identity in intercultural bilingual Arabic-Hebrew schools in Israel. While engineered as oases of interculturalism amidst a life of ethnic segregation, such schools ultimately confront serious difficulties in escaping the constraints of identity politics and representation.…

Burning, fire prevention and landscape productions among the Pemon, Gran Sabana, Venezuela: toward an intercultural approach to wildland fire management in Neotropical Savannas.

PubMed

Sletto, Bjørn; Rodriguez, Iokiñe

2013-01-30

Wildland fire management in savanna landscapes increasingly incorporates indigenous knowledge to pursue strategies of controlled, prescriptive burning to control fuel loads. However, such participatory approaches are fraught with challenges because of contrasting views on the role of fire and the practices of prescribed burning between indigenous and state fire managers. Also, indigenous and state systems of knowledge and meanings associated with fire are not monolithic but instead characterized by conflicts and inconsistencies, which require new, communicative strategies in order to develop successful, intercultural approaches to fire management. This paper is based on long-term research on indigenous Pemon social constructs, rules and regulations regarding fire use, and traditional system of prescribed burning in the Gran Sabana, Venezuela. The authors review factors that act as constraints against successful intercultural fire management in the Gran Sabana, including conflicting perspectives on fire use within state agencies and in indigenous communities, and propose strategies for research and communicative planning to guide future efforts for more participatory and effective fire management. Copyright © 2012 Elsevier Ltd. All rights reserved.

A Study on Pragmatic Failure in Cross-Cultural Communication

ERIC Educational Resources Information Center

Fang, Jie

2010-01-01

Through analyzing and comparing the anecdotes of pragmatic failure in cross-cultural communication from the aspects of lexicon, syntax and discourse, some pragmatic strategies are suggested in intercultural communication. To improve learners' cultural awareness and communicative competence, a cultural-linguistic approach in foreign language…

Intercultural Allusion in Transcultural Identity Narratives

ERIC Educational Resources Information Center

Sell, Jonathan P. A.

2004-01-01

This paper attempts to provide a theoretical framework for the use of intercultural allusion in narratives of transcultural identity. Identity is taken to be narrative in performance, one element of which, intercultural allusion, serves pragmatically to broker the transcultured subject's insertion into the host culture. The paper then shows how…

Building Intercultural Understandings through Global Literature

ERIC Educational Resources Information Center

Martens, Prisca; Martens, Ray; Doyle, Michelle Hassay; Loomis, Jenna; Fuhrman, Laura; Furnari, Christie; Soper, Elizabeth; Stout, Robbie

2015-01-01

In this article the authors share how they use global literature picturebooks with pre-kindergarten, kindergarten, and first grade children in the context of A Curriculum That is International to develop the children's intercultural understandings. The picturebooks, shared through read alouds, individual and partner reading, and browsing, is…

Commenting to Learn: Evidence of Language and Intercultural Learning in Comments on YouTube Videos

ERIC Educational Resources Information Center

Benson, Phil

2015-01-01

It is often observed that the globalization of social media has opened up new opportunities for informal intercultural communication and foreign language learning. This study aims to go beyond this general observation through a case study that explores how discourse analysis tools might be used to uncover evidence of language and intercultural…

Establishing Internationally-Competent Leaders for the Future: Promoting an Agenda for Social Justice, Equity, and Intercultural Sensitivity

ERIC Educational Resources Information Center

Talbert-Johnson, Carolyn

2009-01-01

To be successful in a global economy, U.S. candidates must possess international knowledge, intercultural communication skills, and global perspectives to effectively teach diverse student populations. Unfortunately, teacher education programs have not prepared candidates to be internationally competent leaders for the future. Schools of education…

"Taking Culture Seriously": Implications for Intercultural Education and Training

ERIC Educational Resources Information Center

Ogay, Tania; Edelmann, Doris

2016-01-01

Albeit indispensable to understanding human action, the concept of culture has suffered from excessive enthusiasm in the fields of intercultural education as well as in intercultural teacher training, leading too often to culturalist stances. These excesses of intercultural education and training as well as their contradictory message (between…

Cultural differences in medical communication: a review of the literature.

PubMed

Schouten, Barbara C; Meeuwesen, Ludwien

2006-12-01

Culture and ethnicity have often been cited as barriers in establishing an effective and satisfying doctor-patient relationship. The aim of this paper is to gain more insight in intercultural medical communication difficulties by reviewing observational studies on intercultural doctor-patient communication. In addition, a research model for studying this topic in future research is proposed. A literature review using online databases (Pubmed, Psychlit) was performed. Findings reveal major differences in doctor-patient communication as a consequence of patients' ethnic backgrounds. Doctors behave less affectively when interacting with ethnic minority patients compared to White patients. Ethnic minority patients themselves are also less verbally expressive; they seem to be less assertive and affective during the medical encounter than White patients. Most reviewed studies did not relate communication behaviour to possible antecedent culture-related variables, nor did they assess the effect of cultural variations in doctor-patient communication on outcomes, leaving us in the dark about reasons for and consequences of differences in intercultural medical communication. Five key predictors of culture-related communication problems are identified in the literature: (1) cultural differences in explanatory models of health and illness; (2) differences in cultural values; (3) cultural differences in patients' preferences for doctor-patient relationships; (4) racism/perceptual biases; (5) linguistic barriers. It is concluded that by incorporating these variables into a research model future research on this topic can be enhanced, both from a theoretical and a methodological perspective. Using a cultural sensitive approach in medical communication is recommended.

Intercultural Education in European Classrooms: Intercultural Education Partnership.

ERIC Educational Resources Information Center

Shaw, Susan, Ed.

This collection of papers demonstrates the role of the Intercultural Educational Partnership in the United Kingdom. It offers contributions from teachers, educationalists and academics in the field of second/additional language learning. The papers include: "Introduction: 'Learners' or 'Learned'" (Susan E. Shaw); "Second Language…

Working Together: Intercultural Leadership Capabilities for Both-Ways Education

ERIC Educational Resources Information Center

Frawley, Jack; Fasoli, Lyn

2012-01-01

This article explores the concept of interculturalism and its complementary relationship with the Aboriginal Australian idea of "both ways". The need for Aboriginal and non-Aboriginal staff to learn to be intercultural teachers and leaders, as well as the needs of the system to work interculturally to achieve educational outcomes, is…

Measuring the Impact of Instruction in Intercultural Communication on Secondary Spanish Learners' Attitudes and Motivation

ERIC Educational Resources Information Center

Acheson, Kris; Nelson, Matthew; Luna, Kera

2015-01-01

Many scholars have argued that an intercultural approach to foreign language instruction best reflects the inherent interconnectedness of language and culture. However, abundant evidence of the effectiveness of such an approach is lacking, particularly at the secondary level. This two-year curricular experiment, which took place in two public high…

"Into the Realm of the Politically Incorrect": Intercultural Encounters in a Service-Learning Program

ERIC Educational Resources Information Center

Palpacuer-Lee, Christelle; Curtis, Jessie Hutchison

2017-01-01

Now more than ever, teachers of world languages are encouraged to become intercultural mediators in their communities and classrooms. This study describes the impact of an innovative community-based teacher education program for developing participants' interculturality. Building on narrative methods of investigation, we explore the potential of…

Intercultural health practices: towards an equal recognition between indigenous medicine and biomedicine? A case study from Chile.

PubMed

Torri, Maria Costanza

2012-03-01

Over the past few years, intercultural health has become an emerging issue in health policy. Intercultural health is an approach in health that aims at reducing the gap between indigenous and western health systems, on the basis of mutual respect and equal recognition of these knowledge systems. This article questions the applicability of such a concept in the context of Chile. Here, conflicting interests between the Mapuche and the Chilean state are related to aspects of economic development, modernity processes, integration, intercultural relations, and indigenous rights and are deeply reflected also in projects for an intercultural health system. By analysing the experience of the intercultural practice of Makewe Hospital, this article argues that effective and equitable intercultural health practices will not take place unless there will be an integral valorisation of the Mapuche culture from a broader perspective.

The impact of international service on the development of volunteers' intercultural relations.

PubMed

Lough, Benjamin J; Sherraden, Margaret Sherrard; McBride, Amanda Moore; Xiang, Xiaoling

2014-07-01

Approximately one million people from the United States perform international volunteer service each year, representing a significant flow of ideas, people, resources, and aid across international borders. This quasi-experimental study assesses the longitudinal impact of international volunteer service on volunteers' intercultural relations, international social capital, and concern about international affairs. Using linear mixed regression models that control for a counterfactual comparison group of individuals that did not travel abroad, international volunteers are more likely to report significant increases in international social capital and international concern two to three years after returning from service. Results indicate that intercultural relations may also continue to increase years after returning from service. International service may be a useful approach to helping people gain skills and networks that are needed in an increasingly global society. Copyright © 2014 Elsevier Inc. All rights reserved.

Global Partnerships in Business Communication: An Institutional Collaboration between the United States and Cuba

ERIC Educational Resources Information Center

Sapp, David Alan

2004-01-01

Many U.S. universities are developing interinstitutional partnerships in global business communication. Benefits include preparing students for the workplace by immersing them in intercultural projects and increasing the complexity of their understanding of the global economy. Challenges can range from technological constraints and scarce…

Amateur Online Interculturalism in Foreign Language Education

ERIC Educational Resources Information Center

Alm, Antonie

2016-01-01

This paper discusses the animated web series "Lifeswap" as an example for "amateur online interculturism" and investigates its potential for intercultural language education. Drawing on Dervin's (2015) discussion on the "amateur interculturist", I suggest that online publications of personal encounters of…

Striving for the Third Place: Intercultural Competence through Language Education.

ERIC Educational Resources Information Center

Lo Bianco, Joseph, Ed.; Liddicoat, Anthony J., Ed.; Crozet, Chantal, Ed.

Essays concerning second language teaching as a means of promoting intercultural competence include: "Intercultural Competence: From Language Policy to Language Education" (Chantal Crozet, Anthony J. Liddicoat, Joseph Lo Bianco); "Linguistic Diversity, Globalisation and Intercultural Education" (Jagdish Gundara); "French…

Impact of cultural contact on intercultural competency of occupational therapy students and international graduate students.

PubMed

Matsuda, Sandra J; Miller, Marilyn

2007-01-01

This study examined changes in cultural perceptions and communication of 47 occupational therapy students and 39 international graduate students following 5 peer teaching activities. The peer-teaching activities were designed on the premise that positive contact between people of equal status improves intercultural competency, and included social exchanges, interviews, feedback on practice teaching, and role-playing. Changes in intercultural competency were measured with pre- and post administration of the Cross Cultural Adaptability Inventory (CCAI), as well as questionnaires and journals. Significant positive change between pre- and post-test scores on the CCAI (p<.0002) was found for the 86 participants. When stratified into 3 subgroups (international students and occupational therapy students with and without international travel experience), changes were more pronounced. Occupational therapy students with international travel experience benefited the most from the peer-teaching activities (p<.002) and international graduate students benefited as well (p<.009). Occupational therapy students without international travel experienced no significant change. The findings indicate that peer teaching activities significantly impacted cross-cultural communication for students with prior international travel experience and confirm the importance of contextual learning.

Intercultural Development and Study Abroad: Impact of Student and Program Characteristics

ERIC Educational Resources Information Center

Terzuolo, Eric R.

2016-01-01

The number of U.S. undergraduates who study abroad is growing, as are expectations that the experience will result in increased intercultural competence. Conclusions in the literature regarding actual outcomes of study abroad, however, remain limited, and often are contradictory. This research examines whether a semester of study abroad is…

Teachers and the foundations of intercultural interaction

NASA Astrophysics Data System (ADS)

Günay, Oya

2016-08-01

With the effects of globalisation, the number of people exposed to intercultural interaction has increased significantly. One of the most affected sectors is education. In parallel to the increase in numbers of students going abroad for tertiary education, primary and secondary education classes have also become culturally and religiously more diverse, mainly due to the effects of migration. With the increase in cultural diversity among their students, teachers find themselves facing new challenges. In order to be able to effectively encourage cultural exchange and intercultural dialogue, teachers need to cultivate their own intercultural competence. However, instead of directly jumping to the end result, this paper focuses on the very foundations of any intercultural interaction, namely self-awareness - of one's own normative settings -, acceptance of the equality of different cultural approaches, and strategies for how these can be transformed into personal attributes. The author highlights the importance of the internalisation of a belief in order to be able to reflect it in one's behaviour and convey to others the sense that they are genuinely accepted as they are. Self-Determination Theory (SDT) provides important insights into how and under which conditions internalisation can take place. Combining the insights gained from SDT with questioning techniques used by coaching experts, the author drafts a set of self-assessment questions which aim to help teachers reflect on the foundations of their intercultural interactions, gauge their level of internalisation and define the areas they have to focus on in order to cultivate their intercultural competence.

Implementing Linguistic Landscape Investigations with M-Learning for Intercultural Competence Development

ERIC Educational Resources Information Center

Walinski, Jacek Tadeusz

2014-01-01

Portable multimedia devices shape the intensity of intercultural contacts not only through content consumption but also through content creation. Enabling learners to participate in content exchange via the Web 2.0 paradigm (audiences as both media consumers and media creators) can be employed to create new forms of acquiring knowledge. This study…

Do Fraternities and Sororities Inhibit Intercultural Competence?

ERIC Educational Resources Information Center

Martin, Georgianna L.; Parker, Gene; Pascarella, Ernest T.; Blechschmidt, Sally

2015-01-01

This study explored the impact of fraternity and sorority affiliation on students' development of intercultural competence over four years of college at 11 institutions. Prior research admonishes fraternities and sororities for being largely heterogeneous organizations that detract from institutional efforts to create a culturally competent…

Visualizing Intercultural Literacy: Engaging Critically with Diversity and Migration in the Classroom through an Image-Based Approach

ERIC Educational Resources Information Center

Arizpe, Evelyn; Bagelman, Caroline; Devlin, Alison M.; Farrell, Maureen; McAdam, Julie E.

2014-01-01

Accessible forms of language, learning and literacy, as well as strategies that support intercultural communication are needed for the diverse population of refugee, asylum seeker and migrant children within schools. The research project "Journeys from Images to Words" explored the potential of visual texts to address these issues.…

Examining Intercultural Growth for Business Students in Short-Term Study Abroad Programs: Too Good to Be True?

ERIC Educational Resources Information Center

Gullekson, Nicole L.; Tucker, Mary L.; Coombs, Garth, Jr.; Wright, Scott B.

2011-01-01

Changes in ethnocentrism, intercultural communication apprehension, international awareness and activities were examined in business students participating in a 16-day consulting program abroad and compared to a control group of students at the home university. Anticipated changes in the study abroad students were found; however, when compared to…

Intercultural communication in general practice.

PubMed

van Wieringen, Joke C M; Harmsen, Johannes A M; Bruijnzeels, Marc A

2002-03-01

Little is known about the causes of problems in communication between health care professionals and ethnic-minority patients. Not only language difficulties, but also cultural differences may result in these problems. This study explores the influence of communication and patient beliefs about health (care) and disease on understanding and compliance of native-born and ethnic-minority patients. In this descriptive study seven general practices located in a multi-ethnic neighbourhood in Rotterdam participated. Eighty-seven parents who visited their GP with a child for a new health problem took part: more than 50% of them belonged to ethnic-minorities. The consultation between GP and patient was recorded on video and a few days after the consultation patients were interviewed at home. GPs filled out a short questionnaire immediately after the consultation. Patient beliefs and previous experiences with health care were measured by different questionnaires in the home interview. Communication was analysed using the Roter Interaction Analysis System based on the videos. Mutual understanding between GP and patient and therapy compliance was assessed by comparing GP's questionnaires with the home interview with the parents. In 33% of the consultations with ethnic-minority patients (versus 13% with native-born patients) mutual understanding was poor. Different aspects of communication had no influence on mutual understanding. Problems in the relationship with the GP, as experienced by patients, showed a significant relation with mutual understanding. Consultations without mutual understanding more often ended in non-compliance with the prescribed therapy. Ethnic-minority parents more often report problems in their relationship with the GP and they have different beliefs about health and health care from native-born parents. Good relationships between GP and patients are necessary for mutual understanding. Mutual understanding has a strong correlation with compliance

Interculturality and Intercultural Education: A Challenge for Democracy.

ERIC Educational Resources Information Center

Aikman, Sheila

1999-01-01

Uses Peru to exemplify the debate taking place in South and Central American countries with large populations of indigenous people. Questions whether an interculturality based in apolitical calls for dialog and respect for cultural and linguistic plurality can meet the needs of indigenous peoples and their daily confrontations with oppressive and…

Successful and Practical Intercultural Communication Techniques.

ERIC Educational Resources Information Center

Dresser, Cynthia H.

Techniques for teaching students to use a variety of language and communication skills to improve participation and success in cross-cultural situations are outlined. The approach evolved in the context of the Naval Postgraduate School at Monterey, California, in which foreign military officers must learn strategies for effective communication in…

Group Development and Integration in a Cross-Disciplinary and Intercultural Research Team.

PubMed

Kirk-Lawlor, Naomi; Allred, Shorna

2017-04-01

Cross-disciplinary research is necessary to solve many complex problems that affect society today, including problems involving linked social and environmental systems. Examples include natural resource management or scarcity problems, problematic effects of climate change, and environmental pollution issues. Intercultural research teams are needed to address many complex environmental matters as they often cross geographic and political boundaries, and involve people of different countries and cultures. It follows that disciplinarily and culturally diverse research teams have been organized to investigate and address environmental issues. This case study investigates a team composed of both monolingual and bilingual Chilean and US university researchers who are geoscientists, engineers and economists. The objective of this research team was to study both the natural and human parts of a hydrologic system in a hyper-arid region in northern Chile. Interviews (n = 8) addressed research questions focusing on the interaction of cross-disciplinary diversity and cultural diversity during group integration and development within the team. The case study revealed that the group struggled more with cross-disciplinary challenges than with intercultural ones. Particularly challenging ones were instances the of disciplinary crosstalk, or hidden misunderstandings, where team members thought they understood their cross-disciplinary colleagues, when in reality they did not. Results showed that translation served as a facilitator to cross-disciplinary integration of the research team. The use of translation in group meetings as a strategy for effective cross-disciplinary integration can be extended to monolingual cross-disciplinary teams as well.

Group Development and Integration in a Cross-Disciplinary and Intercultural Research Team

NASA Astrophysics Data System (ADS)

Kirk-Lawlor, Naomi; Allred, Shorna

2017-04-01

Cross-disciplinary research is necessary to solve many complex problems that affect society today, including problems involving linked social and environmental systems. Examples include natural resource management or scarcity problems, problematic effects of climate change, and environmental pollution issues. Intercultural research teams are needed to address many complex environmental matters as they often cross geographic and political boundaries, and involve people of different countries and cultures. It follows that disciplinarily and culturally diverse research teams have been organized to investigate and address environmental issues. This case study investigates a team composed of both monolingual and bilingual Chilean and US university researchers who are geoscientists, engineers and economists. The objective of this research team was to study both the natural and human parts of a hydrologic system in a hyper-arid region in northern Chile. Interviews ( n = 8) addressed research questions focusing on the interaction of cross-disciplinary diversity and cultural diversity during group integration and development within the team. The case study revealed that the group struggled more with cross-disciplinary challenges than with intercultural ones. Particularly challenging ones were instances the of disciplinary crosstalk, or hidden misunderstandings, where team members thought they understood their cross-disciplinary colleagues, when in reality they did not. Results showed that translation served as a facilitator to cross-disciplinary integration of the research team. The use of translation in group meetings as a strategy for effective cross-disciplinary integration can be extended to monolingual cross-disciplinary teams as well.

Advancing Development of Intercultural Competence through Supporting Predictions in Narrative Video

ERIC Educational Resources Information Center

Ogan, Amy; Aleven, Vincent; Jones, Christopher

2009-01-01

Most successes in intelligent tutoring systems have come in well-defined domains like algebra or physics. We investigate how to support students in acquiring ill-defined skills of intercultural competence using an online environment that employs clips of feature films from a target culture. To test the effectiveness of a set of attention-focusing…

Developing Intercultural Competence through Blended Learning: The Role of Peer Interaction

ERIC Educational Resources Information Center

Risner, Mary E.

2011-01-01

The need to increase US competitiveness in the world economy is a driving factor in the recent push to internationalize university campuses across the country. Technical and subject area expertise are no longer sufficient to succeed in the 21st-century global workplace. Intercultural competence is becoming more valued as part of the desired…

Managing Intercultural Teams: The eOrganization Exercise

ERIC Educational Resources Information Center

Humes, Michelle; Reilly, Anne H.

2008-01-01

In today's global environment, intercultural teams may become the most effective teams in an organization when their diversity is managed as an asset. However, because of miscommunication and conflict, intercultural teams often become dysfunctional. This experiential group exercise demonstrates how cultural dimensions such as individualism and…

Internationalizing the Campus through an Intercultural Assignment

ERIC Educational Resources Information Center

Driskill, Gerald W.

2007-01-01

The topic of international education continues to gain the attention of educators. However, the American Council on Education (ACE) spotlights a slow response from universities to make intercultural learning a critical part of the undergraduate education process. Nonetheless, intercultural components are common not only in intercultural…

Interculturalism and Teaching Music in Grammar Schools

ERIC Educational Resources Information Center

Begic, Amir; Begic, Jasna Šulentic; Pušic, Ivana

2017-01-01

The concept of intercultural education should be aimed at better understanding of ourselves and others, discovering similarities and differences, recognizing preconceptions, and cooperation in accomplishing our common goals. Intercultural education can be very useful in resolving the issues that arise when different groups live together. Also,…

Intercultural Teaching Competence: A Multi-Disciplinary Model for Instructor Reflection

ERIC Educational Resources Information Center

Dimitrov, Nanda; Haque, Aisha

2016-01-01

This article presents a model for Intercultural Teaching Competence (ITC) that instructors may use as a tool for reflection as they prepare to facilitate learning across cultures. Building on previous research on intercultural competence, culturally relevant teaching, intercultural trainer competencies, and student-centred approaches to teaching,…

Traversing New Theoretical Frames for Intercultural Education: Gender, Intersectionality, Performativity

ERIC Educational Resources Information Center

Gregoriou, Zelia

2013-01-01

This paper attempts to renegotiate the conceptual and political borders of intercultural education by importing ways of thinking, concepts, aporias and questions relevant to a gendered study of intercultural interactions from theoretical terrains outside the disciplinary borders and discursive limits of intercultural education. A number of…

An Argument for Love in Intercultural Education for Teacher Education

ERIC Educational Resources Information Center

Lanas, Maija

2017-01-01

This paper proposes rethinking intercultural education in teacher education, arguing that any discussion of student teachers' intercultural education should be connected more explicitly to a theoretical conceptualisation of love. The first part of the paper focuses on identifying discursive boundaries in engaging with intercultural education in…

Local Resignifications of Transnational Discourses in Intercultural Higher Education: The Case of the "Universidad Veracruzana Intercultural" in Mexico

ERIC Educational Resources Information Center

Mateos Cortés, Laura Selene; Dietz, Gunther

2017-01-01

Our main objective is to analyze the different ways in which people involved in the Mexican intercultural education subsystem conceive interculturality. This subsystem is still emerging and we refer to the specific case of Veracruz. We point out the discursive elements implied in the construction of definitions as well as the linguistic screens…

Developing Intercultural Competence in Future Student Affairs Professionals through a Graduate Student Global Study Course to Doha, Qatar

ERIC Educational Resources Information Center

Haber, Paige; Getz, Cheryl

2011-01-01

This paper describes a 2-week global study course to Doha, Qatar for graduate students in the higher education leadership and student affairs program at the University of San Diego. The course sought to develop intercultural competence with a specific focus on understanding Qatari and Middle Eastern perspectives and culture, understanding the…

Intercultural Communication from an Interdisciplinary Perspective

ERIC Educational Resources Information Center

Flammia, Madelyn; Sadri, Houman A.

2011-01-01

The need for effective communication among the people of the world has never been more pressing than it is at the start of the 21st century in this post-911 world. Recent breakthroughs in the fields of transportation, computing and telecommunications have combined to increase the ease and frequency of communication among members of different…

Exploring Intercultural Sensitivity in Early Adolescence: A Mixed Methods Study

ERIC Educational Resources Information Center

Mellizo, Jennifer M.

2017-01-01

The purpose of this mixed methods study was to explore levels of intercultural sensitivity in a sample of fourth to eighth grade students in the United States (n = 162). "Intercultural sensitivity" was conceptualised through Bennett's Developmental Model of Sensitivity, and assessed through the Adapted Intercultural Sensitivity Index.…

Beyond Buzzword Bingo: a Critical Examination of Genre, Culture, and Communication

ERIC Educational Resources Information Center

Hanasono, Lisa K.

2017-01-01

Courses: This single-class teaching activity was designed for courses on public speaking, rhetorical criticism, and critical thinking. In addition, instructors can adapt this activity for online or face-to-face courses on intercultural communication, organizational communication, listening, and political communication. Objectives: By completing…

The Mediating Role of Intercultural Wonderment: Connecting Programmatic Components to Global Outcomes in Study Abroad

ERIC Educational Resources Information Center

Engberg, Mark E.; Jourian, T. J.; Davidson, Lisa M.

2016-01-01

This study examines the mediating role of intercultural wonderment in relation to students' development of a global perspective. We utilize both confirmatory factor analysis and structural equation modeling to validate the intercultural wonderment construct and test the direct and indirect effects of the structural pathways in the model,…

Intercultural Competence in Short-Term Study Abroad

ERIC Educational Resources Information Center

Nguyen, Annie

2017-01-01

Assessment is growing for short-term study abroad as the majority of students (63.1%) continue to choose this option (Institute of International Education, 2016). This study uses the Intercultural Effectiveness Scale (IES) to examine the impact of short-term study abroad programs on students' overall intercultural competency and the connections…

Cultural minority students' experiences with intercultural competency in medical education.

PubMed

Leyerzapf, Hannah; Abma, Tineke

2017-05-01

Medical schools increasingly value and focus on teaching students intercultural competency within present-day multicultural society. Little is known about the experiences of cultural minority students in intercultural competence activities. This article discusses the intercultural competence activities of medical education in a Dutch university from the perspective of cultural minority students. We will formulate recommendations for how to stimulate intercultural competency in, as well as inclusiveness of, medical education. A qualitative evaluation was performed within a medical school in the Netherlands. Data were collected through interviews (n = 23), a focus group (six participants) and participant observations (20 hours). Thematic analysis was performed. Cultural minority students experienced a lack of respect and understanding by cultural majority students and teachers. Education activities intended to transfer intercultural knowledge, address personal prejudice and stimulate intercultural sensitivity were perceived as stigmatising and as creating an unsafe climate for cultural minority students. Cultural minority and majority students on campus seemed segregated and the intercultural awareness of minority students was not integrated in intercultural competence activities. As cultural minority students were confronted with microaggressions, the medical school did not succeed in creating a safe education environment for all students. Contrary to their aims and intentions, intercultural competence activities had limited effect and seemed to support the polarisation of cultural minority and majority students and teachers. This can be seen as pointing towards a hidden curriculum privileging majority over minority students. For structural integration of intercultural competency in medical education, the focus must penetrate beyond curricular activities towards the critical addressing of the culture and structure of medical school. Collective commitment to

Technology and the Deep Play of Intercultural Teacher Education: A Reflection on Two Seminal Writings of Clifford Geertz

ERIC Educational Resources Information Center

Ferdig, Richard E.; Dawson, Kara

2005-01-01

The selection of a seminal piece on intercultural issues in technology and teacher education was challenging. Researchers interested in the field come from numerous fields of study, including education, anthropology, sociology, psychology, economics, business, international relations, and communication. The two essays by Cliffort Gertz (1973a, b)…

Exploring Intercultural Awareness in the Primary Modern Language Classroom: The Potential of the New Model of European Language Portfolio Developed by the Irish Modern Languages in Primary Schools Initiative (MLPSI)

ERIC Educational Resources Information Center

Rantz, Frederique; Horan, Pascaline

2005-01-01

This paper reflects a key concern for teacher trainers: how can primary language teachers promote the development of intercultural awareness among their pupils? It addresses the concept of intercultural awareness as it applies to young learners and refers more specifically to the context of the Irish primary classroom and its curriculum. It argues…

Experiential Activities for Intercultural Learning. Volume 1.

ERIC Educational Resources Information Center

Seelye, H. Ned, Ed.

The need for new approaches, methods, and techniques in cross-cultural training and intercultural education is paramount. This collection of more than 30 exercises and activities aims to help begin a regular flow of materials into the stream of resources available to professionals in the intercultural field. The emphasis in the collection's first…

Incorporating Multicultural Perspectives in the Basic Interpersonal Communication Course: Experiential Activities Approach.

ERIC Educational Resources Information Center

Ekachai, Daradirek

Noting that most basic communication textbooks do not include a cultural diversity component, this paper presents 14 experiential exercises aimed to integrate the multicultural issues related to interpersonal communication topics. The various experiential activities are adapted from intercultural communication textbooks, cross-cultural training…

Intercultural Competence Developed through Transnational Teaching Experiences in Qatar: A Narrative Analysis

ERIC Educational Resources Information Center

Itani, Razzan

2017-01-01

Intercultural competence is a skill required by those who teach in transnational education--that is, at branch campuses located in foreign countries (Crabtree & Sapp, 2004; Dunn & Wallace, 2004; Gribble & Ziguras, 2003; Leask, 2004). Despite the strong emphasis that has been put on the importance of having classrooms facilitated by…

How Cultural Assumptions May Affect Teaching, Learning, and Communication in the Nation's Prisons.

ERIC Educational Resources Information Center

Franklin, Godfrey; Platt, John S.

1994-01-01

A Multicultural Communications model includes factors that influence human interactions and communications among correctional staff and inmates. To be competent cross-cultural, intercultural, or multicultural communicators, educators must be aware of their knowledge of out-group members. (Author/JOW)

Mindfulness, Empathy, and Intercultural Sensitivity amongst Undergraduate Students

ERIC Educational Resources Information Center

Menardo, Dayne Arvin

2017-01-01

This study examined the relationships amongst mindfulness, empathy, and intercultural sensitivity. Non-parametric analysis were conducted through Spearman and Hayes's PROCESS bootstrapping to examine the relationship between mindfulness and intercultural sensitivity, and whether empathy mediates the relationship between mindfulness and…

Women in Development: Towards the Development Making Women Visible. Proceedings of the International Forum on Intercultural Exchange (Saitama, Japan, September 30-October 2, 1992).

ERIC Educational Resources Information Center

National Women's Education Centre, Saitama (Japan).

This document was prepared in Japanese with an English translation for the 1992 International Forum on Intercultural Exchange sponsored by the National Women's Education Centre of Japan. Discussions for 1992 were to center on the theme of development to make women visible. The conference agenda is followed by profiles of the presenters with some…

Staging Scenes of Co-Cultural Communication: Acting out Aspects of Marginalized and Dominant Identities

ERIC Educational Resources Information Center

Root, Elizabeth

2018-01-01

Courses: Intercultural Communication, Interracial Communication, or an Interpersonal Communication class that covers co-cultural theory. Objectives: Students will be able to demonstrate a practical application of co-cultural theory by creating scenes that illustrate different communicative approaches and desired outcomes based on communication…

Multifaceted Dimensions of Telecollaboration through English as a Lingua Franca (ELF): Paris-Valladolid Intercultural Telecollaboration Project

ERIC Educational Resources Information Center

Castro, Paloma; Derivry-Plard, Martine

2016-01-01

Intercultural telecollaboration allows for a radical change in language education. New technologies enable learners of different languages and cultures to practice their intercultural skills. Teachers no longer need to design "fake" role-plays to develop interaction in the target language. Above all, teachers have the possibility to…

Intercultural Transmission and Intergenerational Transmission in Immigrant Families.

ERIC Educational Resources Information Center

Nauck, Bernhard

2001-01-01

Examined the impact of intergenerational transmission processes on the intercultural contact and ethnic identification of second generation adolescents from five migrant groups in Germany, distinguishing four possible outcomes of intercultural contact (integration, assimilation, segregation, and marginalization). Data from interviews with same-sex…

Classroom Challenges in Developing an Intercultural Early Learning Program for Refugee Children

ERIC Educational Resources Information Center

Dachyshyn, Darcey; Kirova, Anna

2011-01-01

The project described here was aimed at piloting an intercultural, multilingual, early learning program that was genuinely responsive to the circumstances and early learning needs of preschool refugee children and parents from three ethnocultural communities--Somali, Sudanese, and Kurdish--in a large city in Western Canada. We discuss the unique…

Indigenous traditional medicine and intercultural healthcare in Bolivia: a case study from the Potosi region.

PubMed

Torri, Maria Costanza; Hollenberg, Daniel

2013-01-01

Indigenous peoples have the worst socio-demographic indicators and the largest inequalities in terms of access to social services and health in the Latin American region, Bolivia included. In the last few years, attempts to implement policies that support indigenous people's health rights led to the development of intercultural health approaches. Yet, acceptance and integration of indigenous medicine into the biomedical health system presents a major challenge to intercultural health in Latin America. The objective of this article is to analyze the case of a health center in Tinguipaya, one of the first and few examples of intercultural health initiatives in Bolivia. This intercultural health project, which represents a pioneer experience with regard to the creation of intercultural health services in Bolivia, aims to create a network between local communities, traditional healers, and biomedical staff and offer a more culturally sensitive and holistic health service for indigenous people living in the area. The aim of this article is to critically assess this initiative and to analyze the main challenges met in the creation of a more effective intercultural health policy. The extent to which this initiative succeeded in promoting the integration between indigenous health practitioners and biomedical staff as well as in improving access to health care for local indigenous patients will also be examined.

Intercultural Sensitivity through Short-Term Study Abroad

ERIC Educational Resources Information Center

Bloom, Melanie; Miranda, Arturo

2015-01-01

One of the foremost-cited rationales for study abroad during college is the development of a global perspective and intercultural sensitivity. Although this argument is mentioned frequently in promotional materials for study abroad, it has not yet been backed by research based on the outcomes of students' study abroad experiences. As more…

[Intercultural aspects of medical care for undocumented migrants].

PubMed

Cerda-Hegerl, Patricia

2008-01-01

In view of the cultural diversity in German society today, the time has long since come when medical care must adjust to its new clientele. This article provides an overview for doctors, medical personnel and psychologists of approaches, backgrounds and networks of migration to Germany, in particular over the little known undocumented migration. This migration has steadily increased in recent years. The author deals with the circumstances which create psychological problems for migrants and what happens when migrants living in this shadow world fall ill. In addition, the article offers an agenda for interculturally competent action in caring for documented and undocumented migrants. Dimensions of cultural differences such as collectivism versus individualism (most of the countries of origin of these migrants in Germany with or without documents are collectivistic) are explained along with differences in styles of communication. The following styles with their impact in actual practice are analyzed: indirect versus direct communication; emotional control versus expressiveness; functionalism versus relationship orientation.

Physician communication in the operating room: expanding application of face-negotiation theory to the health communication context.

PubMed

Kirschbaum, Kristin

2012-01-01

Communication variables that are associated with face-negotiation theory were examined in a sample of operating-room physicians. A survey was administered to anesthesiologists and surgeons at a teaching hospital in the southwestern United States to measure three variables commonly associated with face-negotiation theory: conflict-management style, face concern, and self-construal. The survey instrument that was administered to physicians includes items that measured these three variables in previous face-negotiation research with slight modification of item wording for relevance in the medical setting. The physician data were analyzed using confirmatory factor analysis, Pearson's correlations, and t-tests. Results of this initial investigation showed that variables associated with face-negotiation theory were evident in the sample physician population. In addition, the correlations were similar among variables in the medical sample as those found in previous face-negotiation research. Finally, t-tests suggest variance between anesthesiologists and surgeons on specific communication variables. These findings suggest three implications that warrant further investigation with expanded sample size: (1) An intercultural communication theory and instrument can be utilized for health communication research; (2) as applied in a medical context, face-negotiation theory can be expanded beyond traditional intercultural communication boundaries; and (3) theoretically based communication structures applied in a medical context could help explain physician miscommunication in the operating room to assist future design of communication training programs for operating-room physicians.

Intercultural policy in times of crisis: theory and practice in the case of Turin, Italy.

PubMed

Caponio, Tiziana; Donatiello, Davide

2017-01-01

In this article we analyse how interculturalism, intended as a new paradigm of immigrant integration policies, has been taking shape in an Italian city, i.e. Turin, in the context of the current economic crisis. We argue for the necessity of going beyond official statements on intercultural policy by undertaking a comparative analysis of policy practices in three Neighbourhood Houses (NHs, Case del quartiere ), which are defined by the Municipality as open and intercultural spaces in which associations and citizens can develop activities aimed at expressing different cultural backgrounds, fostering participation and supporting social inclusion. The study shows how the three NHs pursue different approaches - social, cultural or more political - to interculturalism, somewhat reflecting the social and structural context in which the three NHs were established, as well as problem definitions and policy frames of the founding organisations.

"We", "They" and the Spaces In-Between: Hybridity in Intercultural Interactions between Portuguese and Chinese Residents in Macau

ERIC Educational Resources Information Center

Amaro, Vanessa

2015-01-01

This study seeks to explore the hybrid cultural and linguistic spaces that Portuguese immigrants create in Macau in the process of engaging in intercultural communication with the Chinese local community. I use critical discourse analysis to examine data collected through in-depth interviews and observations in order to arrive at an understanding…

A Brechtian Theatre Pedagogy for Intercultural Education Research

ERIC Educational Resources Information Center

Frimberger, Katja

2016-01-01

The following article explores the potential of Bertolt Brecht's theatre pedagogy for intercultural education research. It is argued that Brecht's pedagogical views on theatre connect to those interculturalists who prioritise the embodied dimensions of intercultural encounters over a competence-driven orientation. Both share a love for aesthetic…

A Case Study on the Implementation of Reflective Development Model in Improving Intercultural Competence among Business Student in Stamford College

ERIC Educational Resources Information Center

Gowindasamy, Maniyarasi

2017-01-01

This study was conducted to evaluate the implementation of reflective development model in improving the intercultural competence among business student in Stamford College. This study will be focus on the local and international students in terms of their cultural competencies through the globalization subjects. An embedded design of mixed…

Communication in International Business Education: Considerations for Latin America.

ERIC Educational Resources Information Center

Beadle, Mary E.

2001-01-01

Surveyed a group of South American business people on their television viewing and perceptions of U.S. business people, exploring the relevancy of media-cultivated perceptions for understanding intercultural communication between U.S. and Latin American businesses. Found that Americans were viewed as aggressive, an undesirable communication trait…

Exploring Intercultural Competence in Teacher Education: A Comparative Study between Science and Foreign Language Teacher Trainers

ERIC Educational Resources Information Center

Akpinar, Kadriye Dilek; Ünaldi, Ihsan

2014-01-01

This study investigated the intercultural outcomes of short-term study visit programs for Foreign Language and Science teacher trainers. A mixed method including quantitative and qualitative data was used to compare the differences between the two groups' intercultural development in terms of their study field. Fantini's questionnaire was used for…

Strategies for Teaching Social and Emotional Intelligence in Business Communication

ERIC Educational Resources Information Center

Sigmar, Lucia Stretcher; Hynes, Geraldine E.; Hill, Kathy L.

2012-01-01

Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and…

Relationship of Gender and Academic Achievement to Finnish Students' Intercultural Sensitivity

ERIC Educational Resources Information Center

Holm, Kristiina; Nokelainen, Petri; Tirri, Kirsi

2009-01-01

This study examined the intercultural sensitivity of Finnish 12-16-year-old secondary school students (N=549) with a 23-item Intercultural Sensitivity Scale Questionnaire (ICSSQ). The ICSSQ is based on Bennett's (1993) Developmental Model of Intercultural Sensitivity (DMIS), which is a conceptual tool to situate certain reactions towards cultural…

Selective Intercultural Sensitivity to Different Sources of Cultural Identity: Study of Intercultural Sensitivity of Students at Teacher Education Programs of Georgia

ERIC Educational Resources Information Center

Tabatadze, Shalva; Gorgadze, Natia

2018-01-01

Purpose: The purpose of this paper is to assess the intercultural sensitivity of students in teacher educational programs at higher education institutes (HEIs) in Georgia. Design/methodology/approach: This research explored the intercultural sensitivity among 355 randomly selected students in teacher education programs at higher education…

Undergraduate Students' Perceptions of Developing Intercultural Competence during a Semester Abroad in Chile

ERIC Educational Resources Information Center

Covert, Hannah Holt

2011-01-01

The federal government, national educational organizations, and universities support undergraduate student participation in study abroad programs. Study abroad provides students the opportunity to gain skills required in an era of global interdependence, such as foreign language proficiency, knowledge of other countries, and intercultural skills.…

English Teaching, Intercultural Competence, and Critical Incident Exercises

ERIC Educational Resources Information Center

Snow, Don

2015-01-01

Critical incident exercises (CIEs) are increasingly used in English courses, and there seems little doubt that in addition to providing English practice opportunities CIEs also help learners build intercultural competence. The question is: What precise aspects of intercultural competence do CIEs help learners build? This article introduces an…

CHILCAN: A Chilean-Canadian Intercultural Telecollaborative Language Exchange

ERIC Educational Resources Information Center

Rojas-Primus, Constanza

2016-01-01

This paper discusses a telecollaborative project between my students of Spanish at Kwantlen Polytechnic University (KPU), Canada and students of English from University of Concepción, Chile in fall 2015. The telecollaborative project was aligned with the intercultural objectives already in place under my current intercultural Spanish language…

Multicultural, Intercultural Diversity--What Do We Call "It" and How Do These Terms Show Up in Public Relations Efforts?

ERIC Educational Resources Information Center

Neff, Bonita Dostal

Diversity should be first understood from an individual's own culture. Yet few public relations professionals have had a course in interpersonal communication. If public relations is viewed as a profession where the management of people is important, then knowledge of diversity in the workplace seems imperative. The multicultural, intercultural,…

Enhanced external and culturally sensitive attributions after extended intercultural contact.

PubMed

Vollhardt, Johanna Ray

2010-06-01

This study examined the effect of close and extended intercultural contact on attributions for behaviour of out-group members. Specifically, it was hypothesized that extended intercultural contact would enhance the ability to make external and culturally sensitive attributions for ambiguous behaviour of out-group members, while decreasing the common tendency to overestimate internal factors. A content analysis of open-ended attributions supported these hypotheses, revealing that majority group members in Germany who had hosted an exchange student from another continent used significantly less internal and more external as well as culturally sensitive attributions to explain the behaviour described in critical intercultural incidents, compared to future hosts. The effect remained significant when controlling for perspective taking and prior intercultural experience. Moreover, the hypothesis was supported for scenarios describing different cultural groups (regardless of the exchange students' country of origin), suggesting a generalized effect. Problems of selection bias are discussed, and the importance of studying a range of positive outcomes of intercultural contact is emphasized.

Framework for Understanding Intercultural Perspective Taking in Operational Settings

DTIC Science & Technology

2016-02-01

Child Development , 42, 1721-1734. Selmeski, B. R. (2007). Military cross-cultural competence: Core concepts and individual development . Centre for...community and can also serve as a common reference for the development community to direct training and assessment initiatives. 15. SUBJECT TERMS...research effort was to develop an understanding of intercultural perspective taking (IPT) in operational settings. To represent this understanding, a

You Just Want to Be Like that Teacher: Modelling and Intercultural Competence in Young Language Learners

ERIC Educational Resources Information Center

Moloney, Robyn

2008-01-01

Language teachers are called upon to understand both the nature of students' intercultural competence and their own role in its development. Limited research attention has been paid to the relationship between the types of behaviour that language teachers model and the intercultural competence their students acquire. This article reports on a case…

Intercultural Identity and Intercultural Experiences of American Students in China

ERIC Educational Resources Information Center

Tian, Mei; Lowe, John Anthony

2014-01-01

The number of international students in China is increasing rapidly, but their experiences in China remain largely unknown. This article reports an intensive longitudinal multiple case study that explores eight American students' intercultural experiences and the impacts of such experiences on individual identity during their study in a Chinese…

Contextualisation of the Development of Comparative Education and Intercultural Education in Japan: The Eras of Colonialism, War and Their Legacy

ERIC Educational Resources Information Center

Shibata, Masako

2012-01-01

This paper looks at the development of two similar academic disciplines in Japan, i.e. firstly practiced comparative education and recently flourishing intercultural education. The major focus of this paper is to analyse how these educational studies have been brought to, and practised in, Japan. Both comparative education and intercultural…

Dialogue as Moral Paradigm: Paths toward Intercultural Transformation

ERIC Educational Resources Information Center

Keller, J. Gregory

2011-01-01

The Council of Europe's 2008 "White Paper on Intercultural Dialogue: 'living together as equals in dignity'" points to the need for shared values upon which intercultural dialogue might rest. In order, however, to overcome the monologic separateness that threatens community, we must educate ourselves to recognize the dialogism of our…

Intercultural Training for US Business Expatriates in Taiwan

ERIC Educational Resources Information Center

Chien, Tien-Chen; McLean, Gary N.

2011-01-01

Purpose: This study aims to explore the intercultural training needs for US business expatriates on assignment in Taiwan. The study assesses Taiwan culture-specific training needs of US expatriates from the perspectives of both US expatriates and their Taiwanese colleagues and compares the perceived importance of these intercultural training needs…

Pedagogical Intercultural Practice of Teachers in Virtual Environments

ERIC Educational Resources Information Center

Barreto, Carmen Ricardo; Haydar, Jorge Mizzuno

2016-01-01

This study presents some of the results of the project "Training and Development of Intercultural Competency of Teachers in Virtual Environments", carried out in ten Colombian Caribbean higher education institutions (HEI) offering virtual programs. It was performed in three steps: 1-diagnosis, 2-training, and 3-analysis of the…

Study abroad as a process of learning intercultural competence in nursing.

PubMed

Koskinen, Liisa; Tossavainen, Kerttu

2004-06-01

The aim of this research was to describe an international student exchange programme as a context of learning intercultural competence in nursing. Twelve Finnish nursing students who had participated in an exchange programme in the United Kingdom participated. The data consisted of group interviews, learning documents, background questionnaires and research diary notes, and the method of inductive content analysis was used. Study abroad as a process of learning intercultural competence consisted of three ethno-categories: transition from one culture to another, adjustment to the difference and gaining intercultural sensitivity. The exchange programme as a context of learning intercultural competence was characterized by a problematic orientation phase, a study abroad phase that involved stressful but rewarding adjustment to the intercultural differences and an inadequate re-entry debriefing phase. In order for the international experience of nursing students to have an impact on their understanding of diversity, they need assistance in each phase of the programme. Particularly, the students need intercultural tutoring and mentoring to venture into encounters with local people, including direct client contacts, during their study abroad.

Mission-Based Serious Games for Cross-Cultural Communication Training

NASA Technical Reports Server (NTRS)

Schrider, Peter J.; Friedland, LeeEllen; Valente, Andre; Camacho, Joseph

2011-01-01

Appropriate cross-cultural communication requires a critical skill set that is increasingly being integrated into regular military training regimens. By enabling a higher order of communication skills, military personnel are able to interact more effectively in situations that involve local populations, host nation forces, and multinational partners. The Virtual Cultural Awareness Trainer (VCAT) is specifically designed to help address these needs. VCAT is deployed by Joint Forces Command (JFCOM) on Joint Knowledge Online (JKO) as a means to provide online, mission-based culture and language training to deploying and deployed troops. VCAT uses a mix of game-based learning, storytelling, tutoring, and remediation to assist in developing the component skills required for successful intercultural communication in mission-based settings.

Intercultural caring-an abductive model.

PubMed

Wikberg, Anita; Eriksson, Katie

2008-09-01

The aim of this study was to increase the understanding of caring from a transcultural perspective and to develop the first outline of a theory. The theoretical perspective includes Eriksson's theory of caritative caring. Texts on caring by the transcultural theorists, including Campinha-Bacote, Kim-Godwin, Leininger and Ray, are analysed using content analysis. The overall theme that resulted from this analysis was that caring is a complex whole. Three main categories of caring emerged: inner caring, outer caring and the goal of caring. Inner caring consists of caring is a relationship, and caring and culture are seen in different dimensions. Outer caring refers to caring affected by educational, administrative and social and other structures. The goal of caring consists of caring leading to change towards health and well-being. The main categories include categories and subcategories that are compared with Eriksson's theory of caritative caring. A model for intercultural caring is generated abductively. Caring and culture appear in three dimensions: caring as ontology independent of context; caring as a phenomenon emphasised differently in different cultures; caring as nursing care activities is unique. Caring alleviates suffering and leads to health and well-being. This model describes caring from an intercultural perspective as a mutual but asymmetric relationship between the nurse and the patient, including the patient's family and community. The patient's cultural background and acculturation influence caring. The cultural background, cultural competence and organisation of the nurse also influence caring. Caring is seen as a complex whole. This study integrates Campinha-Bacote's, Kim-Godwin's, Leininger's and Ray's views of caring with Eriksson's caritative caring and presents caring from a transcultural perspective in a new way as a model for intercultural caring, which can benefit nursing care, education, research and administration.

Overseas Students' Intercultural Adaptation as Intercultural Learning: A Transformative Framework

ERIC Educational Resources Information Center

Gill, Scherto

2007-01-01

In the context of increasing recruitment of overseas students by British higher education (HE) institutions, there has been a growing need to understand the process of students' intercultural adaptation and the approaches that can be adopted by British academic institutions in order to facilitate and support these students' learning experience in…

Reframing Teachers' Intercultural Learning as an Emotional Process

ERIC Educational Resources Information Center

Jokikokko, Katri

2016-01-01

The importance of emotions in the process of intercultural learning has been recognised, but the topic has not been extensively theorised. This theoretical review article synthesises the research literature on emotions in the context of teachers' intercultural learning. The article argues that emotions are a vital part of any change, and thus play…

A Critical Analysis and Applied Intersectionality Framework with Intercultural Queer Couples.

PubMed

Chan, Christian D; Erby, Adrienne N

2018-01-01

Intercultural queer couples are growing at an extensive rate in the United States, exemplifying diversity across multiple dimensions (e.g., race, ethnicity, sexuality, affectional identity, gender identity) while experiencing multiple converging forms of oppression (e.g., racism, heterosexism, genderism). Given the dearth of conceptual and empirical literature that unifies both dimensions related to intercultural and queer, applied practices and research contend with a unilateral approach focusing exclusively on either intercultural or queer couples. Intersectionality theory has revolutionized critical scholarship to determine overlapping forms of oppression, decenter hegemonic structures of power relations and social contexts, and enact a social justice agenda. This article addresses the following aims: (1) an overview of the gaps eliciting unilateral approaches to intercultural queer couples; (2) an illustration of intersectionality's theoretical underpinnings as a critical approach; and (3) applications for insights in practices and research with intercultural queer couples.

Making the "Minority" Voice Heard: Critical Communication Pedagogy and Dissent

ERIC Educational Resources Information Center

Lawless, Brandi

2018-01-01

Courses: Intercultural Communication, Argumentation and Advocacy, Communication and Education. Objectives: This activity is designed to help students to problem-pose and think critically about policies/laws that influence education. Students will be exposed to U.S. policy and will be able to articulate a critical dissent of such documents.

Public Speaking versus Hybrid Introductory Communication Courses: Exploring Four Outcomes

ERIC Educational Resources Information Center

Broeckelman-Post, Melissa A.; Pyle, Andrew S.

2017-01-01

The purpose of this study was to compare student growth in public speaking and hybrid introductory communication skills courses on four outcomes: public speaking anxiety, self-perceived communication competence, intercultural effectiveness, and connected classroom climate. This study also sought to find out whether there were differences in the…

The Intercultural Sensitivity of Chilean Teachers Serving an Immigrant Population in Schools

ERIC Educational Resources Information Center

Morales Mendoza, Karla; Sanhueza Henríquez, Susan; Friz Carrillo, Miguel; Riquelme Bravo, Paula

2017-01-01

The objective of this article is to evaluate the intercultural sensitivity of teachers working in culturally diverse classrooms, and to analyse differences in intercultural sensitivity based on the gender, age, training (advanced training courses), and intercultural experience of the teachers. A quantitative approach with a comparative descriptive…

An Analysis of the Use of Autobiographical Narrative for Teachers' Intercultural Learning

ERIC Educational Resources Information Center

Cloonan, Anne; Fox, Brandi; Ohi, Sarah; Halse, Christine

2017-01-01

The currency of intercultural education has risen worldwide in response to increased diversity within societies resulting from migration and global flows of populations. As intercultural education becomes a core responsibility of schooling, critical, detailed analysis of pedagogies for teachers' own intercultural learning is largely absent in…

Formal Education and Intercultural Capital: Towards Attachment beyond Narrow Ethno-National Boundaries?

ERIC Educational Resources Information Center

Pollmann, Andreas

2009-01-01

Schooling and school management can play an important part in promoting inclusive forms of national attachment, intercultural dialogue and reflexive engagements with the "Unfamiliar". The (inter) personal benefits of intercultural experiences and skills are widely acknowledged. But can we really learn to be intercultural? And what are…

[Intercultural health care policy from the perspective of health care providers and Mapuche clients].

PubMed

Alarcón, Ana María; Astudillo, Paula; Barrios, Sara; Rivas, Edith

2004-09-01

Intercultural health is becoming an emergent topic in the design of health care programs for Mapuche people of Chile. This process faces important challenges such as the scarce theoretical support about the meaning of intercultural health and their practical consequences for providers and clients. To explore the perception in providers and Mapuche clients about intercultural health. A survey performed in 11 counties with the highest concentration of Mapuche people, of the IX region of Chile. The perception about the development of a new health policy specially designed for Mapuche patients was surveyed in 399 Mapuche patients and 64 providers of primary health care centers. Mapuche clients considered, as the main regional challenges, the indifference and discrimination of health care teams towards Mapuche patients, aggravated by the indifference of authorities. Providers considered that the main problem was a lack of knowledge about Mapuche culture and skills to deal with this ethnic group. Patients and providers agreed on the need to use Mapuche dialect in health care attentions, to coordinate actions with traditional healers and to accept ethnical therapeutic practices. There is scarce agreement between providers and Mapuche clients about the need for an special intercultural health policy, its contents, and the regional conditions for its implementation and development.

Reflections on Interculturality in Relation to Education and Work

ERIC Educational Resources Information Center

Lasonen, Johanna

2005-01-01

Internationalization and intercultural education may be contradictory concepts as the former supports globalization of the economy and the latter explains mutual learning and intercultural understanding. Higher education is preparing planners, leaders, managers, administrators, policy-makers and teachers to societies. Are pedagogical approaches of…

Learner Agency and Non-Native Speaker Identity in Pedagogical Lingua Franca Conversations: Insights from Intercultural Telecollaboration in Foreign Language Education

ERIC Educational Resources Information Center

Kohn, Kurt; Hoffstaedter, Petra

2017-01-01

This article discusses insights gained from a case study on telecollaboration for intercultural communication in foreign language school contexts. Focus was on non-native English and German lingua franca conversations between pairs of students (aged 14-16, B1 level) from schools in France, Germany, the Netherlands and Spain. Telecollaboration…

Intercultural Competence among Sports and PE Teachers. Theoretical Foundations and Empirical Verification

ERIC Educational Resources Information Center

Grimminger, Elke

2011-01-01

As intercultural competence among young people is one of the educational missions at European schools, teachers should themselves be able to deal constructively with cultural diversity, as well as encouraging and shaping intercultural learning processes in their classes. This article focuses on the intercultural competence of physical education…

Using Group Work to Develop Intercultural Skills in the Accounting Curriculum in Australia

ERIC Educational Resources Information Center

Daly, Anne; Hoy, Simon; Hughes, Mark; Islam, Jesmin; Mak, Anita S.

2015-01-01

This paper reports on the processes and outcomes of an experiential learning intervention designed to improve intercultural skills in accounting students by building cross-cultural alliances in culturally mixed groups. The cultural backgrounds of students in accounting units are diverse, and it has proved difficult to break down barriers to…

Enhancing Student Experiences Abroad: The Potential of Dynamic Assessment to Develop Student Interculturality

ERIC Educational Resources Information Center

Harsch, Claudia; Poehner, Matthew E.

2016-01-01

Educational institutions are acknowledging the requirements of a globalized world on students' mobility, interculturality, and language skills by offering study-abroad programmes. These need to be accompanied by procedures to assess student needs prior to and during their time abroad as well as upon their return. In the exploratory study reported…

"Academicus Interculturalis"? Negotiating Interculturality in Academic Communities of Practice

ERIC Educational Resources Information Center

Otten, Matthias

2009-01-01

Structure and agency of cultural diversity in (international) higher education have to be addressed with a critical perspective on international mobility and practices of international academic teaching. In order to overcome naive assumptions about intercultural developments on the individual and the organizational level, sociological analysis…

Symmetry and Interculturality

ERIC Educational Resources Information Center

Marchis, Iuliana

2009-01-01

Symmetry is one of the fundamental concepts in Geometry. It is a Mathematical concept, which can be very well connected with Art and Ethnography. The aim of the article is to show how to link the geometrical concept symmetry with interculturality. For this mosaics from different countries are used.

PhD Students, Interculturality, Reflexivity, Community and Internationalisation

ERIC Educational Resources Information Center

Holliday, Adrian

2017-01-01

Interviews with a small group of doctoral students at a British university indicate that the students feel that the programme provides an environment within which they develop interculturality through reflexive engagement with the PhD community and in some cases with the participants in their research. Significant here is that they are…

Good Intentions Are Not Enough: A Decolonizing Intercultural Education

ERIC Educational Resources Information Center

Gorski, Paul C.

2008-01-01

Despite unquestionably good intentions on the part of most people who call themselves intercultural educators, most intercultural education practice supports, rather than challenges, dominant hegemony, prevailing social hierarchies, and inequitable distributions of power and privilege. In this essay I describe a philosophy of decolonizing…

Transnational Academic Mobility, Internationalization and Interculturality in Higher Education

ERIC Educational Resources Information Center

Kim, Terri

2009-01-01

The purpose of this paper is to consider the complex relations of transnational academic mobility, internationalization and interculturality in higher education. It is argued that, in the contemporaneous relations of the triad, "interculturality" disappears and the other two--transnational academic mobility and internationalization--are…

Pre-Service Teacher Intercultural Sensitivity Assessment as a Basis for Addressing Multiculturalism

ERIC Educational Resources Information Center

Spinthourakis, J. A.; Karatzia-Stavlioti, E.; Roussakis, Y.

2009-01-01

The aim of the present study was to assess the cultural sensitivity of a sample of Greek University Elementary education students using an adjusted version of Chen and Starosta's Intercultural Sensitivity Scale, which is based on Bennett's Inventory on Intercultural Sensitivity. Results show that Greek student intercultural sensitivity is already…

Professional Communication as Phatic: From Classical "Eunoia" to Personal Artificial Intelligence

ERIC Educational Resources Information Center

Porter, James E.

2017-01-01

"Phatic" refers to the rhetorical function of creating effective communication channels, keeping them open, and establishing ongoing and fruitful relationships, all of which are vital in the age of digital rhetoric, social media, and global intercultural exchange. In this realm, the professional communicator functions less as an…

The Analysis of Cultural and Intercultural Elements in Mandarin as a Foreign Language Textbooks from Selected Malaysian Public Higher Education Institutions

ERIC Educational Resources Information Center

Fong, Chan Suet; DeWitt, Dorothy; Leng, Chin Hai

2018-01-01

Language cannot be taught outside the culture of the society. A foreign language learner needs to learn the context and the cultural elements to avoid conflicts and misunderstanding arising from differing values, beliefs, and customs. Hence, foreign language instruction needs to emphasise intercultural communicative competence and include cultural…

Latino Definitions of Success: A Cultural Model of Intercultural Competence

PubMed Central

Torres, Lucas

2010-01-01

The present study sought to examine Latino intercultural competence via two separate methodologies. Phase 1 entailed discovering and generating themes regarding the features of intercultural competence based on semistructured interviews of 15 Latino adults. Phase 2 included conducting a cultural consensus analysis from the quantitative responses of 46 Latino adults to determine the cultural model of intercultural competence. The major results indicated that the participants, despite variations in socioeconomic and generational statuses, shared a common knowledge base regarding the competencies needed for Latinos to successfully navigate different cultures. Overall, the cultural model of Latino intercultural competence includes a set of skills that integrates traditional cultural values along with attributes of self-efficacy. The findings are discussed within a competence-based conceptualization of cultural adaptation and potential advancements in acculturation research. PMID:20333325

Exploring Intercultural Competence through the Lens of Self-Authorship

ERIC Educational Resources Information Center

Mascadri, Julia; Brownlee, Jo Lunn; Walker, Susan; Alford, Jennifer

2017-01-01

Intercultural competence among educators has long been recognised as important, especially in contexts characterised by growing and shifting cultural diversity such as Australia. However, the capacity to be interculturally competent has only recently been enshrined in teacher standards in Australia, and research into this field among early…

Multicultural Experience and Intercultural Sensitivity among South Korean Adolescents

ERIC Educational Resources Information Center

Park, Jung-Suh

2013-01-01

This study examined experience with multicultural contact and the intercultural sensitivity of majority adolescents in South Korean society, one that is rapidly shifting toward a more multicultural environment. It also analyzed the influence of these multicultural experiences on intercultural sensitivity. The results of the analysis revealed a…

An Intercultural Education: Teaching Reading in a Mapuche Context

ERIC Educational Resources Information Center

Hernández, María Elena Mellado; Hermosilla, Adriana del Carmen Huaiquimil

2015-01-01

In Chile, there are currently intercultural educational policies; national curricula that assume updated research development including investigational advances in reading and opportunities for improvement of teacher training. However, in La Araucania Region predominates for lagging behind in reading and it is necessary to explain this tendency…