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Sample records for library service guidelines

  1. Multicultural Communities: Guidelines for Library Services. Third Edition

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions (NJ1), 2009

    2009-01-01

    These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the Guidelines, taking into account…

  2. Guidelines for Library Services for People with Mental Retardation.

    ERIC Educational Resources Information Center

    Association of Specialized and Cooperative Library Agencies, Chicago, IL.

    This guide is designed to assist all libraries, including school, public, academic, and specialized libraries such as prison and institutional libraries, to better serve the needs of people of all ages who are mentally retarded. An overview provides a definition of mental retardation, places services for people with mental retardation in…

  3. Guidelines for National Libraries.

    ERIC Educational Resources Information Center

    Sylvestre, Guy

    This report is designed to provide practical assistance to government officials and librarians responsible for the planning, creation, and development of national library services. Based on a number of authoritative studies and a broad consensus among experts, including directors of national libraries, these guidelines give special attention to…

  4. Guidelines for Library Services to Prisoners. 3rd Edition. IFLA Professional Reports, No. 92

    ERIC Educational Resources Information Center

    Lehmann, Vibeke; Locke, Joanne

    2005-01-01

    The objective of this document is to provide a tool for the planning, implementation, and evaluation of library services to prisoners. The document is intended to serve as a model guide for the development of national guidelines for prison libraries that can be adapted to reflect local circumstances. At the same time, these international…

  5. Culturally Responsive Guidelines for Alaska Public Libraries.

    ERIC Educational Resources Information Center

    Alaska Univ., Fairbanks. Alaska Native Knowledge Network.

    These guidelines are predicated on the belief that culturally appropriate service to indigenous peoples is a fundamental principle of Alaska public libraries. While the impetus for developing the guidelines was service to the Alaska Native community, they can also be applied to other cultural groups. A culturally responsive library environment is…

  6. Electronic Reference Services: Some Suggested Guidelines.

    ERIC Educational Resources Information Center

    Sloan, Bernie

    1998-01-01

    Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)

  7. Library Automation: Guidelines to Costing.

    ERIC Educational Resources Information Center

    Ford, Geoffrey

    As with all new programs, the costs associated with library automation must be carefully considered before implementation. This document suggests guidelines to be followed and areas to be considered in the costing of library procedures. An existing system model has been suggested as a standard (Appendix A) and a classification of library tasks…

  8. Guidelines on Library Twinning.

    ERIC Educational Resources Information Center

    Doyle, Robert P., Comp.; Scarry, Patricia, Comp.

    This document serves as an overview of the many forms of library twinning, or formal exchanges of materials and/or staff between two institutions. Twinning can be reciprocal, but often involves a one-way arrangement whereby a library in a developing country receives a visit from a librarian of a developed country. Either way, both institutions can…

  9. Space Guidelines for Libraries.

    ERIC Educational Resources Information Center

    Wisconsin Coordinating Committee for Higher Education, Madison.

    The following guidelines are recommended: stack space--for each 10 volumes, one square foot of space; reading room--25 square feet per station x 20% of the total undergraduate population; carrel space--25% of the graduate enrollment x 45 square feet; office and auxilliary space--135 square feet x full time equivalent staff. (NI)

  10. Library Services. Miscellaneous Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    Papers on library journal cooperation, interlibrary lending, library services to minorities, and school library media centers, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "The Co-operation between Editors of Library Journals in Socialist Countries," in which Wolfgang Korluss…

  11. Library of Michigan FY 2001 LSTA Subgrant Program Guidelines.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2001 guidelines developed by the Library of Michigan for applying for LSTA (Library Services and Technology Act) subgrant funding. The handbook includes the following sections: (1) overview of the LSTA subgrant program; (2) general application guidelines for all funding areas; (3) budget category definitions…

  12. Library of Michigan FY 2000 LSTA Subgrant Program Guidelines.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2000 guidelines developed by the Library of Michigan for applying for LSTA (Library Services and Technology Act) subgrant funding. The handbook includes the following sections: (1) overview of the LSTA subgrant program; (2) general application guidelines for all funding areas; (3) required elements of the…

  13. Expanding Services to Young Disadvantaged Adults. Public Library Training Institutes Library Service Guide No. 31.

    ERIC Educational Resources Information Center

    Harris, Barbara

    After descriptions of some problems encountered by disadvantaged youths and some general services libraries can provide, specific guidelines for library services to young disadvantaged adults are given. These include services both inside and outside the library: the selection of staff to work with the young adults, cooperation between the library…

  14. Outreach Library Services.

    ERIC Educational Resources Information Center

    The Bookmark, 1985

    1985-01-01

    Focusing on the theme, Outreach Library Services, the articles in this publication provide a panoramic view of outreach services in eight of the public library systems in New York State. The compilation also contains four papers on special topics. Articles included are: (1) "Not So Trivial: In Pursuit of Outreach Services" (Joan F. Cooke, Finger…

  15. Evening and Weekend Library Services for Disadvantaged Adults. Public Library Training Institutes Library Service Guide No. 7.

    ERIC Educational Resources Information Center

    McRae, Jane Carroll

    Guidelines are given for expanding library hours so that disadvantaged adults may use library facilities and services on nights and weekends. There are discussions of cost, staffing, security problems, and publicity. Shifting library, bookmobile, and special programs to different hours; moving some programs outside the library; and special…

  16. Library Reference Service.

    ERIC Educational Resources Information Center

    Schippleck, Suzanne

    The Inglewood, California, public library provides a manual on reference service. The theory, purpose, and objectives of reference are noted, and goals and activities are described in terms of budget, personnel, resources, and services. A chapter on organization covers service structure, information services, relationships with other library…

  17. Library Reference Services.

    ERIC Educational Resources Information Center

    Miller, Constance; And Others

    1985-01-01

    Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

  18. Library Services in Hospitals.

    ERIC Educational Resources Information Center

    Department of Health and Social Security, London (England).

    The memorandum gives guidance to the provision and organization of library services at hospitals both for staff and for patients. It also draws attention to the assistance available from outside sources towards the development and maintenance of these services so hospital authorities may make the most effective use of the available facilities.…

  19. Academic Library Reference Services.

    ERIC Educational Resources Information Center

    Batt, Fred

    This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

  20. Library Services Funding Assessment

    NASA Technical Reports Server (NTRS)

    Lorig, Jonathan A.

    2004-01-01

    The Glenn Technical Library is a science and engineering library that primarily supports research activities at the Glenn Research Center, and provides selected services to researchers at all of the NASA research centers. Resources available in the library include books, journals, CD-ROMs, and access to various online sources, as well as live reference and inter-library loan services. The collection contains over 77,000 books, 800,000 research reports, and print or online access to over 1,400 journals. Currently the library operates within the Logistics and Technical Information Division, and is funded as an open-access resource within the GRC. Some of the research units at the GRC have recently requested that the library convert to a "pay-for-services" model, in which individual research units could fund only those journal subscriptions for which they have a specific need. Under this model, the library would always maintain a certain minimum level of pooled-expense services, including the ready reference and book collections, and inter-library loan services. Theoretically the "pay-for-services" model would encourage efficient financial allocation, and minimize the extent to which paid journal subscriptions go unused. However, this model also could potentially negate the benefits of group purchases for journal subscriptions and access. All of the major journal publishers offer package subscriptions that compare favorably in cost with the sum of individual subscription costs for a similar selection of titles. Furthermore, some of these subscription packages are "consortium" purchases that are funded collectively by the libraries at multiple NASA research centers; such consortia1 memberships would be difficult for the library to pay, if enough GRC research units were to withdraw their pooled contributions. cost of collectively-funded journal access with the cost of individual subscriptions. My primary task this summer is to create the cost dataset framework, and

  1. Clarifying and Defining Library Services.

    ERIC Educational Resources Information Center

    Shubert, Joseph F., Ed.; Josey, E. J., Ed.

    1991-01-01

    This issue presents articles which, in some way, help to clarify and define library services. It is hoped that this clarification in library service will serve to secure the resources libraries need to serve the people of New York. The following articles are presented: (1) Introduction: "Clarifying and Defining Library Services" (Joseph F.…

  2. Texas School Libraries: Standards, Resources, Services, and Students' Performance.

    ERIC Educational Resources Information Center

    Smith, Ester G.

    This study of Texas school libraries had three objectives: examine school library resources, services, and use, on the basis of the School Library Programs: Standards and Guidelines for Texas and determine the need for updating these standards and guidelines so that they better serve communities across the state; determine the impact that school…

  3. Children's Library Services Handbook.

    ERIC Educational Resources Information Center

    Connor, Jane Gardner

    This handbook is an expanded version of an original guide written as a basis for orientation and training of new children's librarians and allied personnel. It puts into one place the basics of library service to children, with an emphasis on the practical rather than the theoretical. Among topics covered are: (1) roles and responsibilities of…

  4. Virtual Libraries: Service Realities.

    ERIC Educational Resources Information Center

    Novak, Jan

    This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

  5. Guidelines and Suggested Title List for Undergraduate Chemistry Libraries, Serial Publication Number 44.

    ERIC Educational Resources Information Center

    Marquardt, D. N., Ed.

    Contained are guidelines and an extensive list of books and journals suitable for an undergraduate chemistry library. The guidelines are concerned with the organization and acquisition policy of chemistry libraries, and with inter-library loan and photoduplication services. Various sections of the report deal with journals and abstracts, review…

  6. OCLC and Rural Library Service.

    ERIC Educational Resources Information Center

    Walters, Clarence R.

    This discussion of ways in which OCLC can be used by rural libraries to enhance the library services offered to rural Americans suggests that OCLC is a type of technology that can be used to overcome the insufficiency of funds to finance library services. OCLC products and services that are particularly relevant to small, rural public libraries…

  7. U.S. Government Electronic Information Service Guidelines.

    ERIC Educational Resources Information Center

    Kessler, Ridley R., Jr.; Barkley, Dan

    1997-01-01

    Discusses the development of electronic government publications and the resulting standards and service needs. Focuses on results of a report on the impact that electronic information has brought to bear on depository library services. Includes 11 draft Depository Library Public Service Guidelines for government information. (AEF)

  8. Facilities Guidelines for Library Media Programs.

    ERIC Educational Resources Information Center

    Maryland State Dept. of Education, Baltimore.

    These guidelines are designated to help Maryland school system personnel and architects develop educational specifications and designs for new building construction or major renovation projects that include a library media center. The task force, which developed the standards, began this effort by gathering information on the State's school…

  9. Library Services Online: Introducing Library Services for Online MBA Classes

    ERIC Educational Resources Information Center

    Slavin, Laura C.

    2015-01-01

    In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

  10. Telelibrary: Library Services via Satellite.

    ERIC Educational Resources Information Center

    Liu, Rosa

    1979-01-01

    Investigates the provision of library services via satellite, explains briefly the operation and advantages of communication satellites, and discusses the various telecommunications equipment and services which, when coupled with satellite transmission, will enhance library activities. Demand trend projections for telecommunications services…

  11. Reference Service in Law Libraries.

    ERIC Educational Resources Information Center

    Sasala, Kathleen M.

    Ten law librarians, at one private and three academic law libraries, were studied to ascertain what types of reference services they provide to their patrons. The current model employed in public libraries today was used as the baseline against which to measure these legal reference services. This model employs five traditional categories of:…

  12. Future Library Systems and Services

    NASA Astrophysics Data System (ADS)

    Prasad, A. R. D.

    2010-10-01

    The paper attempts to provide brief answers to the questions: What will be the form of future libraries? Will there be libraries in the future? It presents an overview of the latest technologies such as digital libraries, metadata harvesters, SRU/SRW, and Web 2.0 along with some services provided by the Documentation Research and Training Centre of the Indian Statistical Institute. It also presents a brief sketch of future semantic web technology and the role of library and information professionals in providing web-based information services.

  13. Improving the Virtual Reference Experience: How Closely Do Academic Libraries Adhere to RUSA Guidelines?

    ERIC Educational Resources Information Center

    Platt, Jessica; Benson, Pete

    2010-01-01

    The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed in…

  14. Guidelines for Libraries Serving Hospital Patients and Disabled People in the Community. IFLA Professional Reports, No. 2.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    These guidelines are based on the experiences of a number of librarians working in the area of library services for hospital patients and disabled people in the community, as well as work done previously by a number of national library associations. The guidelines indicate the essential features of services to disabled people and suggest…

  15. Whitmore Library: A New Concept of Public Library Services.

    ERIC Educational Resources Information Center

    Schuurman, Guy

    Until 1972, library services in Salt Lake County consisted of a group of branch libraries with nearly identical collections for recreational reading. Because the needs of the community had become more complex, a new regional library was built to coordinate library operations and establish new services. Among the innovations in public library…

  16. Library of Michigan FY 2002 Library Services and Technology Act (LSTA) Grant Administration Handbook.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2002 guidelines developed by the Library of Michigan for administering LSTA (Library Services and Technology Act) grants. The first section provides an overview of the LSTA program. The second section gives the grant timeline for FY 2002. The third section describes the award process, including award…

  17. Charging Users for Library Service.

    ERIC Educational Resources Information Center

    Cooper, Michael D.

    1978-01-01

    Examines the question of instituting direct charges for library service, using on-line bibliographic searching as an example, and contrasts this with the current indirect charging system where services are paid for by taxes. Information, as a merit good, should be supplied with or without direct charges, depending upon user status. (CWM)

  18. Alabama Public Library Service Annual Report, 1999.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    The Alabama Public Library Service (APLS) is charged with improving library services throughout the state to ensure that all citizens have access to quality library and information services. The agency is responsible for receiving and administering federal and state funds for the more than 200 public libraries in Alabama. Information is reported…

  19. Alabama Public Library Service: 1997 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    The Alabama Public Library Service (APLS) serves the information needs of Alabama public libraries. As a state agency, APLS is charged with improving library services throughout the state to ensure that all citizens have access to quality library and information services. The agency is responsible for receiving and administering federal and state…

  20. Alabama Public Library Service 1996 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    The Alabama Public Library Service is charged with improving library services throughout Alabama to ensure that all citizens have access to quality library and information services. The agency is responsible for administering federal and state funds for the more than 200 public libraries in Alabama. Building renovations were completed in April…

  1. Guidelines for Public Libraries in the 21st Century.

    ERIC Educational Resources Information Center

    Gill, Philip

    This paper highlights some of the issues that arose during the drafting of a revised version of the IFLA (International Federation of Library Associations and Institutions) Guidelines for Public Libraries. The sections of the new document are outlined as follows: (1) The Role and Purpose of the Public Library; (2) The Legal and Financial…

  2. Library Service to the Disadvantaged.

    ERIC Educational Resources Information Center

    Brown, Eleanor Frances

    In this volume, an attempt is made to show what services libraries are now providing for (1) the economically deprived, (2) the physically handicapped, (3) the mentally handicapped, (4) those suffering from racial discrimination, (5) those confined in prisons or other types of institutions, (6) the elderly, (7) neglected youth, and (8) those with…

  3. The Ohio Department of Youth Services Juvenile Prison Library System

    ERIC Educational Resources Information Center

    Herring, Deidra N.

    2009-01-01

    The article is an introduction to The Ohio Department of Youth Services librarians and the services they provide. Information about each juvenile prison facility is revealed and provides an explanation of guidelines and standards for prison libraries. Sixty-eight questions were asked in four in-person interviews to present a profile of the…

  4. Managing Copyright Clearance Services in Higher Education Libraries.

    ERIC Educational Resources Information Center

    Gadd, Elizabeth

    2001-01-01

    Investigated centralized copyright clearance services in higher education institutions based on the findings of a questionnaire survey and five case study interviews in United Kingdom libraries. Examines reasons why services were established, how they were funded and staffed, their overall remit, problems, and good practice guidelines. (Author/LRW)

  5. Alabama Public Library Service. Annual Report, 1979.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights services to the blind and physically handicapped, progress in library automation and interlibrary cooperation, administration of state aid and funding from the Library Services and Construction Act, library development-planning and research, public library income, public information, continuing education, and other…

  6. Delivering Library Services to Remote Students.

    ERIC Educational Resources Information Center

    Casado, Margaret

    2001-01-01

    Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…

  7. Alabama Public Library Service, 1987 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    Designed to provide an overview of the range and quality of services provided by the Alabama Public Library Service (APLS), this annual report focuses on the 1987 activities of APLS. A report on the activities of the Library Development Division shows the allocation of state aid and Library Services and Construction Act (LCSA) Titles I and III…

  8. Automobile Service Information in the Public Library.

    ERIC Educational Resources Information Center

    Pankl, Robert R.

    1992-01-01

    Advocates providing automobile repair and service information in public libraries, and discusses collection development issues, reference services, and problems in making repair manuals available. Describes the collection and services for patrons in Tacoma Public Library and results of a survey of other public libraries holding automobile repair…

  9. Public Library Service to Children in Oklahoma.

    ERIC Educational Resources Information Center

    Wentroth, Mary Ann

    Because of the low density of its population and subsequent low property tax support, library service in Oklahoma is based on the multicounty library operating as a single unit. With the help of federal funds, such units now cover one-third of the state and 60 percent of its population utilizing branch libraries and bookmobile service. Service to…

  10. Perspectives [on Library Service Developments] 1991.

    ERIC Educational Resources Information Center

    Bookmark, 1991

    1991-01-01

    This theme issue of "The Bookmark" provides 1991 perspectives on several library service developments, including papers by three New Yorkers who played an important role in the White House Conference on Library and Information Services: Thomas Sobol, Commissioner of Education; Robert Wedgeworth, Dean of the School of Library Service at Columbia…

  11. Guidelines for a Unit or Course of Instruction in Genealogical Research at Schools of Library and Information Science.

    ERIC Educational Resources Information Center

    RQ, 1996

    1996-01-01

    These guidelines were developed by the Reference and Adult Services Division of the American Library Association to encourage library schools to add training in genealogical research to their curriculum. Highlights include course objectives; the library's role in serving genealogical patrons; genealogical research methodology; reference…

  12. Selecting and Planning for an Automated Library System: Guidelines for Libraries.

    ERIC Educational Resources Information Center

    Piccininni, James

    Guidelines are given for automating a library. Issues arising in automation are illustrated through the experience of the Doherty Library of the University of St. Thomas, Houston (Texas). The first step is to decide what type of system is right for the needs of the library and its patrons. In considering vendors of systems, it is important to…

  13. The New AASL Program Guidelines for School Library Programs

    ERIC Educational Resources Information Center

    Boehm, Patricia

    2009-01-01

    In this article, the author provides an overview of and her reflections on the new American Association of School Librarians (AASL) program guidelines, "Empowering Learners: Guidelines for School Library Media Programs" (2009). At just sixty-four pages, this publication is easy to browse and ready for investigation. As to be expected from…

  14. Library Service to Unions: A Historical Overview.

    ERIC Educational Resources Information Center

    Hubbard, Elizabeth Ann

    2002-01-01

    Reviews the evolution of public libraries, the origins of today's labor movement, and the role of the AFL-CIO/ALA (American Federation of Labor (AFL)-Congress of Industrial Organizations (CIO)/American Library Association (ALA))Joint Committee on Library Service to Labor Groups. Defines misunderstandings and lack of trust between libraries and…

  15. Marketing and Promotion of Library Services

    NASA Astrophysics Data System (ADS)

    Nicholas, Julie

    As librarians we should be actively marketing and promoting our library services. This paper aims to demystify marketing for librarians. Practical solutions are provided on how to implement a marketing strategy, with particular emphasis on the value of using electronic information resources. It also shows the link between promoting library services and raising the profile of the library.

  16. The Value of Public Library Services.

    ERIC Educational Resources Information Center

    Walzer, Norman; Stott, Karen; Sutton, Lori

    2000-01-01

    Describes results of a research project conducted in Illinois to obtain detailed information about preferences of public library customers and about how much value they place on various types of library services. Discusses rural perceptions of public library contributions, willingness to pay more for service, and implications for library…

  17. Alabama Public Library Service: 1998 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    The Alabama Public Library Service (APLS) is responsible for receiving and administering federal and state funds for the more than 200 public libraries in Alabama. This document represents the annual report for the Alabama Public Library Service for fiscal year 1998. Information is reported under the following categories: Evaluation and Research;…

  18. Library Services in the Digital Age

    ERIC Educational Resources Information Center

    Zickuhr, Kathryn; Rainie, Lee; Purcell, Kristen

    2013-01-01

    This report explores the changing world of library services by exploring the activities at libraries that are already in transition and the kinds of services citizens would like to see if they could redesign libraries themselves. It is part of a larger research effort by the Pew Research Center's Internet & American Life Project that is exploring…

  19. Voice of India's Disabled: Demanding Equality in Library Services.

    ERIC Educational Resources Information Center

    Kishore, Rangashri

    This paper discusses library services to the disabled in India. The introduction summarizes results of a country-wide survey of persons with disabilities and recent government guidelines relating to the rights of the disabled. The first section addresses needs of the disabled. The second section describes types of disability, including physical…

  20. Electronic Publishing and Library Technical Services.

    ERIC Educational Resources Information Center

    Aveney, Brian

    1984-01-01

    Trends in electronic editions, on-demand publishing, and online publishing are reviewed and their potential effects on library services and organization are discussed, including library material selection, acquisitions, cataloging, serials, circulation, and home printers. Thirteen references are provided. (EJS)

  1. Guidelines for Financing School District Computer Services.

    ERIC Educational Resources Information Center

    Splittgerber, Frederic L.; Stirzaker, Norbert A.

    1984-01-01

    School districts can obtain computer services with purchase, lease, or network options. The advantages and disadvantages of each are explained. Guidelines are offered for assessing needs and determining costs of computer services. (MLF)

  2. Regional health library service in northern Ireland.

    PubMed

    Crawford, D S

    1990-10-01

    The regional medical library service provided to physicians, hospitals, nurses, social workers, and health care administrators throughout Northern Ireland by the Queen's University of Belfast is described. A brief outline of the National Health Service in the United Kingdom is given, and the library service is described in terms of collections, cataloging, interlibrary loan, and reference. PMID:2224299

  3. Adapting Service Quality Concepts to Academic Libraries.

    ERIC Educational Resources Information Center

    Quinn, Brian

    1997-01-01

    Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)

  4. Regional health library service in northern Ireland.

    PubMed Central

    Crawford, D S

    1990-01-01

    The regional medical library service provided to physicians, hospitals, nurses, social workers, and health care administrators throughout Northern Ireland by the Queen's University of Belfast is described. A brief outline of the National Health Service in the United Kingdom is given, and the library service is described in terms of collections, cataloging, interlibrary loan, and reference. PMID:2224299

  5. Application Reuse Library for Software, Requirements, and Guidelines

    NASA Technical Reports Server (NTRS)

    Malin, Jane T.; Thronesbery, Carroll

    1994-01-01

    Better designs are needed for expert systems and other operations automation software, for more reliable, usable and effective human support. A prototype computer-aided Application Reuse Library shows feasibility of supporting concurrent development and improvement of advanced software by users, analysts, software developers, and human-computer interaction experts. Such a library expedites development of quality software, by providing working, documented examples, which support understanding, modification and reuse of requirements as well as code. It explicitly documents and implicitly embodies design guidelines, standards and conventions. The Application Reuse Library provides application modules with Demo-and-Tester elements. Developers and users can evaluate applicability of a library module and test modifications, by running it interactively. Sub-modules provide application code and displays and controls. The library supports software modification and reuse, by providing alternative versions of application and display functionality. Information about human support and display requirements is provided, so that modifications will conform to guidelines. The library supports entry of new application modules from developers throughout an organization. Example library modules include a timer, some buttons and special fonts, and a real-time data interface program. The library prototype is implemented in the object-oriented G2 environment for developing real-time expert systems.

  6. One-Year Plan for Library Services.

    ERIC Educational Resources Information Center

    Caroline County Public Library, Denton, MD.

    This action plan for the Caroline County (MD) Public Library describes the key elements of library service for the 1985-86 fiscal year, derived from the library's long range plan for 1985-90. Objectives, strategies, activities, and timetables for accomplishing the following goals are outlined: (1) citizens of the county will increasingly meet…

  7. Alabama Public Library Service Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    The Alabama Public Library Service (APLS) lists its duties, goals, and recent accomplishments in this 1988 annual report. Some of these duties and goals are: (1) administering grants for library development and state aid; (2) providing consultation for library automation; (3) researching and answering reference questions; (4) lending books from…

  8. Measurement and Evaluation of Public Library Services.

    ERIC Educational Resources Information Center

    Wert, Lucille M.; Powell, Ronald R.

    The Illinois project entitled Measurement and Evaluation of Public Library Services is being conducted by the Library Research Center (LRC) at the University of Illinois. The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries. Two immediate objectives are to test…

  9. Transparent Walls: Library Services to Prisoners.

    ERIC Educational Resources Information Center

    Hemp, Susan J.; Montgomery, Jack G., Ed.

    1996-01-01

    The population of state and federal prisons quadrupled between 1971 and 1991, increasing demand for library resources. Outlines the history of prison libraries (1700s-1990s); discusses prison libraries and librarians, law collections, reference services, literacy programs, and funding; and provides a bibliography of prison librarianship covering…

  10. Design guidelines for robotically serviceable hardware

    NASA Technical Reports Server (NTRS)

    Gordon, Scott A.

    1988-01-01

    Research being conducted at the Goddard Space Flight Center into the development of guidelines for the design of robotically serviceable spaceflight hardware is described. A mock-up was built based on an existing spaceflight system demonstrating how these guidelines can be applied to actual hardware. The report examines the basic servicing philosophy being studied and how this philosophy is reflected in the formulation of design guidelines for robotic servicing. A description of the mock-up is presented with emphasis on the design features that make it robot friendly. Three robotic servicing schemes fulfilling the design guidelines were developed for the mock-up. These servicing schemes are examined as to how their implementation was affected by the constraints of the spacecraft system on which the mock-up is based.

  11. Public Library Services for Immigrants in Sweden.

    ERIC Educational Resources Information Center

    Marti, Hanna S.; Schulte-Albert, Hans G.

    1982-01-01

    Several new ideas regarding public library services for helping immigrants adjust to life in Sweden are discussed with respect to standards, selection, and acquisition of materials, children's services, and future plans. A bibliography of 19 references is included. (CHC)

  12. New Library Services for Older Adults.

    ERIC Educational Resources Information Center

    Mielke, Linda

    1980-01-01

    Discusses the library services needed by mentally and physically impaired older adults and gives examples of such programs which are in existence in Maryland, including the traditional shut-in delivery service and the nontraditional group programing techniques. (LLS)

  13. Law Library Service in the 1990's.

    ERIC Educational Resources Information Center

    The Bookmark, 1990

    1990-01-01

    This issue of "The Bookmark" presents 20 articles focusing on various aspects of law library services in New York State. The articles are: (1) "Law Library Services in the 1990's" (Christine Bain); (2) "A Librarian's View of Legal Publishing Today" (Margaret Maes Axtmann); (3) "Legal Publishing--A Publisher's View" (Kenneth Lee Halajian); (4)…

  14. Internet Public Library: Same Metaphors, New Service.

    ERIC Educational Resources Information Center

    American Libraries, 1997

    1997-01-01

    A discussion with the staff of the Internet Public Library (IPL), which began as a project at the University of Michigan, highlights its role in supplementing local public library services; classification; collection development policies; and the impact of legislation, copyright, and universal service on IPL. A sidebar presents IPL user…

  15. Distance Learning Library Services in Ugandan Universities

    ERIC Educational Resources Information Center

    Mayende, Jackline Estomihi Kiwelu; Obura, Constant Okello

    2013-01-01

    The study carried out at Makerere University and Uganda Martyrs University in 2010 aimed at providing strategies for enhanced distance learning library services in terms of convenience and adequacy. The study adopted a cross sectional descriptive survey design. The study revealed services provided in branch libraries in Ugandan universities were…

  16. Library Service to Migrant Farm Workers.

    ERIC Educational Resources Information Center

    Naismith, Rachael

    1989-01-01

    Discussion of issues in bookmobile services to migrant workers focuses on the experiences of the Fresno County Public Library. A profile of migrant workers is provided, and funding problems and options, the information provision aspect of library service, lending policies, and impediments to serving migrants are discussed. (three references) (MES)

  17. Embedded Services in Chinese Academic Libraries

    ERIC Educational Resources Information Center

    Si, Li; Xing, Wenming; Zhou, Limei; Liu, Sha

    2012-01-01

    Embedded librarianship service describes the practice of librarians integrating actively into the user's environment, rather than remaining in the library to await requests for service. This paper examines the concept of embedded service in the recent literature, within the past 5 years. It reports on a survey of embedded service in Chinese…

  18. School Health Services Guidelines, Revised.

    ERIC Educational Resources Information Center

    Haufler, Lillian H.

    This manual is intended to serve as a guideline for school administrators and personnel who are concerned with the health education of school age children. Because of the different and complicated health problems now facing children and youth, it is deemed imperative that new priorities be established. Thus, policies and methods of school health…

  19. Implementation of Job Placement Services Guidelines.

    ERIC Educational Resources Information Center

    McGillicuddy (Shirley) & Associates, Sierra Madre, CA.

    The Implementation of Job Placement Services Guidelines Project was designed to strengthen placement programs and services for California community college vocational students, and for all students needing part-time employment to realize their educational goals. The project was designed to test the validity and relevance of quality indicators…

  20. A Handbook for the Introduction of On-Line Bibliographic Search Services Into Academic Libraries.

    ERIC Educational Resources Information Center

    Wax, David M.

    A handbook is provided for library administrators who are planning to install commercially available on-line interactive search services. It includes guidelines for selecting and organizing the service, staffing, training and orientation, preparing the service sites, promotion and user education, finance, data collection, and service evaluation.…

  1. The Marketing of Public Library Services.

    ERIC Educational Resources Information Center

    Dragon, Andrea C.

    1983-01-01

    Defines the concept of marketing and relates models involving the exchanges and transactions of markets and charities to services offered by libraries. Market segmentation, understanding the behavior of markets, competition, and movement toward a market-oriented library are highlighted. Nineteen references are cited. (EJS)

  2. 2004 National Awards for Museum & Library Service

    ERIC Educational Resources Information Center

    Institute of Museum and Library Services, 2004

    2004-01-01

    The National Awards for Museum and Library Service give national recognition to institutions that play an integral and essential part in our learning society. The awards celebrate the efforts of libraries and museums of all sizes to connect with their increasingly diverse communities and to serve as centers of lifelong learning. As the pace of…

  3. Adult Literacy Services in Rural Public Libraries.

    ERIC Educational Resources Information Center

    Backus, Mary Jane

    This paper examines the literacy services provided by public libraries in the rural areas (communities of 25,000 people or less) of West Virginia and Kentucky. Of the 93 libraries (68%) which responded to the survey, 89.8% acknowledge illiteracy as being a problem. However, although 92% of the librarians agree that illiteracy programs are an…

  4. Improving Library Services to the Aging.

    ERIC Educational Resources Information Center

    Moore, Bessie B.; Fisk, Carol Fraser

    1988-01-01

    Discussion of efforts by federal, state, and local government agencies to enhance the library resources and services available to older citizens highlights the roles of the National Commission on Libraries and Information Science (NCLIS) and the Administration on Aging (AoA), cooperative agreements, and descriptions of state and local programs.…

  5. Spokane Community College Library Public Services Handbook. (Reference Service).

    ERIC Educational Resources Information Center

    Waesche, Betty

    Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with…

  6. Research in Library Reference/Information Service.

    ERIC Educational Resources Information Center

    Lynch, Mary Jo

    1983-01-01

    This review of library reference service research, which focuses on the provision of information in response to questions, covers measurement of reference service, evaluation using unobtrusive techniques, online search services, information needs and uses, the process of asking and answering questions, and artificial intelligence. Eighty-four…

  7. Satellite services handbook. Interface guidelines

    NASA Technical Reports Server (NTRS)

    1983-01-01

    Satellite interfaces for on orbit servicing, both manned and unmanned are identified, and is intended to be used by designers of space vehicles, both foreign and domestic. A primary concern is for design of interfaces with the astronaut in the loop, especially extravehicular activity, but also intravehicular activity and operations that are remote but have man-in-the-loop. The main emphasis is on servicing in low earth orbits from the Space Shuttle and also from the Space Station or other platforms.

  8. Satellite services handbook. Interface guidelines

    NASA Astrophysics Data System (ADS)

    1983-12-01

    Satellite interfaces for on orbit servicing, both manned and unmanned are identified, and is intended to be used by designers of space vehicles, both foreign and domestic. A primary concern is for design of interfaces with the astronaut in the loop, especially extravehicular activity, but also intravehicular activity and operations that are remote but have man-in-the-loop. The main emphasis is on servicing in low earth orbits from the Space Shuttle and also from the Space Station or other platforms.

  9. Guidelines for School Health Services.

    ERIC Educational Resources Information Center

    Dougherty, Sarah; And Others

    This publication was designed to assist chief school administrators, school nurses, school physicians, staff, and other school health personnel in developing, implementing, and evaluating sound school health programs for New Jersey public school students. Section I delineates responsibility for school health services, discussing the role of…

  10. Costing the library services. Cairns Library: a case study.

    PubMed

    Forrest, M; Cawasjee, A M

    1997-12-01

    In the present climate libraries have to adopt a business approach to funding submissions; detailed management information must be produced in support of expenditure and to ensure that the services are cost-effective. In addition to the grant from its parent body (the Faculty of Clinical Medicine, University of Oxford), the Cairns Library obtains funding from five other bodies, including National Health Service Hospital Trusts. The Cairns Library has introduced an ongoing costing exercise covering the different services. The costs are divided into three categories: salary costs, other direct costs and indirect costs. Staff time has been identified from detailed time-sheets kept by each member of staff; the time recorded is assigned to the individual services. The direct costs and the indirect costs have been identified and allocated/apportioned similarly. The services are divided into five packages: core, current awareness, document delivery, enquiries and user education. The costs for each package have been apportioned to the funding bodies on the basis of the number of registered users from each body. PMID:10177260

  11. A Rationale for Library Services in Today's Prisons.

    ERIC Educational Resources Information Center

    Albert, Myra

    This discussion of library services in prisons addresses the following topics: (1) the provision of the New York State Department of Correctional Services for library services to prison inmates as an attempt to make changes in inmate problem-solving abilities; (2) the role of library services in prisons; (3) library entrepreneurship as a new…

  12. Library Materials and Services for Teen Girls.

    ERIC Educational Resources Information Center

    O'Dell, Katie

    This book describes how libraries can define their service goals to better serve and empower young women, including how to establish partnerships with organizations, offer developmentally appropriate programming, and provide timely reader's advisory services. Chapter 1, "Girls in the Spotlight: A Short History," addresses the search for nonsexist…

  13. Developing Public Library Services for Young Adults.

    ERIC Educational Resources Information Center

    Smith, Jim

    From November 1992 through May 1993, a series of staff development and training workshops were presented as part of the project, "Developing Library Services for Young Adults." The workshops included: "Redirecting Young Adult Behavior" (Glenna O. Auxier & Bob Perchalski); "The Youth Services Librarian and the Law" (Gary Becker & Julie Law); and…

  14. Alabama Public Library Service Library Directory and 1996 Statistical Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This publication presents library contact information and statistics for Alabama public libraries for fiscal year 1996 (October 1, 1995-September 30, 1996). The library directory is arranged by type of library: public libraries, single-county public library systems, multi-county public library systems, and multitype library systems. Entries…

  15. Library Services through Major Urban Resource Libraries (MURLs) and Metropolitan Public Libraries Which Serve as National or Regional Resource Centers.

    ERIC Educational Resources Information Center

    Fogelstrom, Clarence

    This report describes library services funded as specified by the Library Services and Construction Act (LSCA), Title I, major urban resource library (MURL) provisions, and services offered by metropolitan public libraries that served as national or regional resource centers during fiscal 1985. A review of annual reports provided by state…

  16. Utah State Library Division. Library Services & Technology Act: Five Year Plan.

    ERIC Educational Resources Information Center

    Utah State Library, Salt Lake City.

    This five-year plan for the administration of Utah's Library Services and Technology Act (LSTA) program contains the following sections: (1) principles; (2) assumptions; (3) the current scene of Utah libraries, including public libraries, academic libraries, school library media centers, and private and research libraries; (4) establishment of…

  17. Cross Support Transfer Service (CSTS) Framework Library

    NASA Technical Reports Server (NTRS)

    Ray, Timothy

    2014-01-01

    Within the Consultative Committee for Space Data Systems (CCSDS), there is an effort to standardize data transfer between ground stations and control centers. CCSDS plans to publish a collection of transfer services that will each address the transfer of a particular type of data (e.g., tracking data). These services will be called Cross Support Transfer Services (CSTSs). All of these services will make use of a common foundation that is called the CSTS Framework. This library implements the User side of the CSTS Framework. "User side" means that the library performs the role that is typically expected of the control center. This library was developed in support of the Goddard Data Standards program. This technology could be applicable for control centers, and possibly for use in control center simulators needed to test ground station capabilities. The main advantages of this implementation are its flexibility and simplicity. It provides the framework capabilities, while allowing the library user to provide a wrapper that adapts the library to any particular environment. The main purpose of this implementation was to support the inter-operability testing required by CCSDS. In addition, it is likely that the implementation will be useful within the Goddard mission community (for use in control centers).

  18. Jail Library Service: A Guide for Librarians and Administrators.

    ERIC Educational Resources Information Center

    Bayley, Linda; And Others

    Designed to provide basic information on joint planning of library services for jail populations by correctional and library personnel and inmates, this curriculum guide covers 10 topics: (1) a rationale for library services in jails; (2) the characteristics and role of the jail librarian; (3) the first steps in planning library services; (4)…

  19. CAS Standards and Guidelines for Student Services/Development Programs.

    ERIC Educational Resources Information Center

    NACADA Journal, 1986

    1986-01-01

    The Council for the Advancement of Standards for Student Services/Development Programs (CAS) developed and adopted standards and interpretive guidelines for specific functional areas of student services/development programs within postsecondary educational institutions. These guidelines are presented. (MLW)

  20. APSU: Woodward Library. Online Services Procedures.

    ERIC Educational Resources Information Center

    Austin Peay State Univ., Clarksville, TN.

    Intended for librarians familiar with basic online searching techniques and various vendor protocols, this manual describes and illustrates the policies, record-keeping, and forms used by the online services department of the Woodward Library at Austin Peay State University (APSU). Where specific examples are used, they are given with DIALOG…

  1. Alabama Public Library Service Annual Report, 1990.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1990. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. Accomplishments are reported under the…

  2. The New Academic Library and Student Services

    ERIC Educational Resources Information Center

    Morris, Jim

    2007-01-01

    The academic library in the 21st Century must find innovative ways to remain central to the mission of the institution that it represents, and the people that it serves. Some of those ways involve what traditionally has been the province of student services. After hours events with music and art, poetry slams, and electronic gaming are a few of…

  3. Reference Service in Rural Public Libraries.

    ERIC Educational Resources Information Center

    Vavrek, Bernard

    This research report presents the results of a survey of public libraries that serve areas where populations are 25,000 or fewer individuals. The long range goal of the study was to gather data that would help to initially describe some of the circumstances in which and because of which rural information services exist and endure. Questionnaires…

  4. When Service Matters: Library Budgets 2010

    ERIC Educational Resources Information Center

    London, Charles

    2010-01-01

    There is a surging need for library services, placing high demands on staff time just as staff time and resources are shrinking. The increased demand coupled with decreased resources puts stress on those on the front lines and on administrators, many of whom are themselves suffering the same financial anxieties as their patrons. Nationwide, public…

  5. School Library Services in a Multicultural Society

    ERIC Educational Resources Information Center

    Montiel-Overall, Patricia, Ed.; Adcock, Donald C., Ed.

    2009-01-01

    According to the preface, "in light of the growing multicultural population in the United States, twenty-first-century library services will require culturally competent librarians." For years AASL has been addressing cultural issues in its official journal, "Knowledge Quest". This collection brings together articles that touch on a wide variety…

  6. Provision of Library Service to Non Literates.

    ERIC Educational Resources Information Center

    Ogunsheye, F. Adetowun

    African nations can only hope to make drastic changes in their societies through education of their young and, just as importantly, by providing library services through extension programs to those adults, however non literate, that comprise the producers and decision makers in the present social structure. These people need functional information…

  7. Alabama Public Library Service Annual Report, 1989.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1989. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. The following accomplishments are then…

  8. Student Appraisal of Library Services. Survey Results.

    ERIC Educational Resources Information Center

    la Plante, Jane

    This survey was conducted in order to determine how well the students at Minot State University (North Dakota) feel the Gordon B. Olson Library is fulfilling its mission of providing them with "convenient access to high quality information resources and services which support teaching, learning, and research." One objective of this survey was to…

  9. Service Perspectives for the Digital Library: Remote Reference Services.

    ERIC Educational Resources Information Center

    Sloan, Bernie

    1998-01-01

    Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user is in a remote location, including video-based reference services and the use of electronic mail. (Author/LRW)

  10. Development of Methodologic Tools for Planning and Managing Library Services: III. Standardized Inventories of Library Services *

    PubMed Central

    Orr, Richard H.; Pings, Vern M.; Olson, Edwin E.; Pizer, Irwin H.

    1968-01-01

    A standardized procedure was developed for eliciting those details of a library's service policies that are important to its users and for recording the data by checking appropriate categories on a form. This inventory procedure covers the entire spectrum of user services and accommodates a wide range of policies. The inventory was originally designed for use by trained interviewers in largescale surveys of academic medical libraries. However, it is also suitable for other kinds of libraries, and the Interview Guide and Checklist can be used for a self-survey by library staff. In addition to survey use, the inventory has a variety of educational, administrative, managerial, and research applications. A method for weighting the categorical inventory data to reflect the relative desirability of different policies makes it possible to calculate scores indicating how a library's policies compare with those of an “optimal” library. An analogous inventory of the services a library provides to other libraries was developed for surveying major backup resources in the medical library system. PMID:5702319

  11. Rural Libraries: A Forum for Rural Library Service. Volume X, 1990.

    ERIC Educational Resources Information Center

    Sheller, Rebekah, Ed.

    1990-01-01

    The two issues of the journal "Rural Libraries" for 1990 contain a total of seven articles. "Cooperation and Rural Libraries," by Jackie Schmitt, reports on a nationwide survey of 119 rural libraries' participation in intrastate library cooperatives. "Rural Public Library Service to Native Americans," by Susan Hollaran, outlines strategies for the…

  12. The sole source: the Library of Congress National Library Service for the Blind and Physically Handicapped.

    PubMed

    Fitzpatrick, V

    1990-06-01

    The Library of Congress National Library Service for the Blind and Physically Handicapped leads a co-operative network of specialized libraries and ancillary agencies that are delivering a successful programme of reading and informational services to blind, visually impaired and handicapped users. Its unique position within the Library of Congress and the benefits which emanate from this relationship are described. This current review outlines and discusses the development, role and functioning of the National Library Service. PMID:10170658

  13. Annual Program: Library Services and Construction Act, 1987-1988.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This report presents the 1978-1988 annual Library Services and Construction Act (LSCA) program for the South Carolina State Library. This program includes fiscal information and project descriptions for the following LCSA projects under Title I-Library Services: (1) Projects IA-General Administration; (2) IB-Library Interpretation; (3) IIA-General…

  14. Annual Program. Library Services and Construction Act, 1988-1989.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This report presents the 1988-1989 annual Library Services and Construction Act (LSCA) program for the South Carolina State Library. This program includes fiscal information and project descriptions for the following LSCA projects under Title I Library Services: (1) I-A, General Administration; (2) I-B, Library Interpretation; (3) II-A, General…

  15. Improving and Extending Rural Library Services in Idaho.

    ERIC Educational Resources Information Center

    Weatherby, James B.; And Others

    This study of rural libraries in Idaho was designed to identify appropriate alternative local revenue sources to support library services as well as ways of improving the coordination and delivery of library services in the state and extending library access to unserved areas. Data were gathered from U.S. Bureau of the Census reports and special…

  16. Liaison Services in ARL Libraries. SPEC Kit 189.

    ERIC Educational Resources Information Center

    Latta, Gail F., Comp.

    To gather more information on the role of the liaison in research libraries, the Association of Research Libraries (ARL) Office of Management Services conducted a survey in 1992 of its academic library members. Completed surveys were returned by 49 libraries. Liaisons in both technical and public services were reported by 59 percent, while 31…

  17. Chat reference service in medical libraries: part 2--Trends in medical school libraries.

    PubMed

    Dee, Cheryl R

    2003-01-01

    An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service. PMID:12723811

  18. State of Alabama: Alabama Public Library Service. Annual Report, 1977.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    Presented in a new format which makes possible statistical analysis and comparison, this annual report includes summaries of special services, as well as statistical reports and studies on public and regional libraries, and two library directories. Special services include long range programs, state aid, the Library Services and Construction Act,…

  19. Economic Issues in the Networking of Library Technical Support Services.

    ERIC Educational Resources Information Center

    Gassler, Scott

    To acquaint library administrators with the economic issues of library networking, this guide of the Western Interstate Library Coordinating Organization (WILCO) outlines possible problems of a national technical services network. Market structures such as monopolies and oligopolies can exist among automated services, brokered services, and in the…

  20. Fee-Based Services in ARL Libraries. SPEC Kit 157.

    ERIC Educational Resources Information Center

    Josephine, Helen

    In November 1988 the Association of Research Libraries (ARL) mailed a survey to 59 of its university library members asking about their fee-based services and the impact of these services on other library development efforts. Overall, 79% of the respondents have fee-based services. In some cases, fees are applied to all users regardless of their…

  1. How Less Is Truly More: Merging Library Support Services

    ERIC Educational Resources Information Center

    Skellen, Kendra; Kyrychenko, Alex

    2016-01-01

    In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

  2. Service Standards for the Mobile/Social Library

    ERIC Educational Resources Information Center

    Thomas, Lisa Carlucci

    2010-01-01

    Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

  3. MELVYL MEDLINE: a library services perspective.

    PubMed Central

    Horres, M M; Starr, S S; Renford, B L

    1991-01-01

    The MELVYL MEDLINE project resulted in the addition of a full five-year subset of MEDLINE to the University of California's (UC) MELVYL online union catalog. As one of the nation's largest MEDLINE end-user searching systems, MELVYL MEDLINE provides online bibliographic access to the biomedical journal literature for all UC personnel at over seventy library sites or by remote access. This paper summarizes the project's accomplishments, reports MELVYL MEDLINE use and its impact on library services, and provides insights for other end-user search systems. The project serves as a model for adding databases to the MELVYL catalog and demonstrates the potential for use by other disciplines of a specialized database when readily accessible. Evaluation results report high user satisfaction and high usage. However, many advanced searching features of the interface are little used by searchers. Effects on library services include marked increases in reference transactions and interlibrary loans, with significant declines in mediated search services. Future MELVYL MEDLINE enhancements include matching search retrievals to journal locations, linkage to an online document delivery system, and consideration of building a superset of databases by combining MELVYL MEDLINE with citations from another database in the MELVYL catalog. PMID:1884086

  4. Measuring Customer Satisfaction and Quality of Service in Special Libraries.

    ERIC Educational Resources Information Center

    White, Marilyn Domas; Abels, Eileen G.; Nitecki, Danuta

    This project tested the appropriateness of SERVQUAL (i.e., an instrument widely used in the service industry for assessing service quality based on repeated service encounters rather than a particular service encounter) to measure service quality in special libraries and developed a modified version for special libraries. SERVQUAL is based on an…

  5. The Third Canadian Off Campus Library Services Survey, 1999.

    ERIC Educational Resources Information Center

    Adams, Chris

    Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

  6. The New Service: Michelle Jeske--Denver Public Library

    ERIC Educational Resources Information Center

    Library Journal, 2005

    2005-01-01

    It bothers Michelle Jeske that many people still don't know all that their public libraries can do for them, even in Denver, where 80 percent of the population has a library card. Fortunately, as manager of web information services at the Denver Public Library (DPL), she can reach out to people who never come through the library doors. Jeske and…

  7. Mainstreaming Library Services to Multicultural Populations: The Evolving Tapestry.

    ERIC Educational Resources Information Center

    Quezada, Shelley

    1992-01-01

    Provides an overview of this special issue of Wilson Library Bulletin on library services to a growing racially and ethnically diverse population. Highlights include nationwide responses from professional associations and government agencies; reaching community libraries; making library activities accessible to underserved populations; and the…

  8. Library Education and High School Library Services. Final Report.

    ERIC Educational Resources Information Center

    Wert, Lucille M.

    The data collected for the study was used to test the hypothesis that a direct relationship exists between the amount of formal library education of a high school librarian and the librarian's performance on the job. The amount of library education was defined in terms of a Master's degree in library science for one group and an undergraduate…

  9. Web 2.0 Strategy in Libraries and Information Services

    ERIC Educational Resources Information Center

    Byrne, Alex

    2008-01-01

    Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

  10. Native American Library Services: Reclaiming the Past, Designing the Future.

    ERIC Educational Resources Information Center

    Patterson, Lotsee

    1992-01-01

    Results of the 1991 White House Pre-Conference and White House Conference on Library and Information Services included several resolutions to strengthen the library services of Native American tribal and reservation libraries. Resolutions called for increased federal support for family literacy programs, staffing, and research studies and for…

  11. Perspectives on medical school library services in Turkey.

    PubMed

    Brennen, P W; Blackwelder, M B; Kirkali, M

    1987-07-01

    This paper gives a brief overview of medical education in Turkey and shows the impact of established social, educational, and economic patterns upon current medical library services. Current statistical information is given on the twenty-two medical school libraries in Turkey. Principal problems and chief accomplishments with library services are highlighted and discussed. PMID:3676535

  12. Perspectives on medical school library services in Turkey.

    PubMed Central

    Brennen, P W; Blackwelder, M B; Kirkali, M

    1987-01-01

    This paper gives a brief overview of medical education in Turkey and shows the impact of established social, educational, and economic patterns upon current medical library services. Current statistical information is given on the twenty-two medical school libraries in Turkey. Principal problems and chief accomplishments with library services are highlighted and discussed. PMID:3676535

  13. Business Students' Perception of University Library Service Quality and Satisfaction

    ERIC Educational Resources Information Center

    Hsu, Maxwell K.; Cummings, Richard G.; Wang, Stephen W.

    2014-01-01

    The main purpose of this study is to examine the college students' perception of library services, and to what extent the quality of library services influences students' satisfaction. The findings depict the relationship between academic libraries and their users in today's digital world and identify critical factors that may sustain a viable…

  14. Library Services to Distance Education Students at UNL.

    ERIC Educational Resources Information Center

    Adams, Kate; Cassner, Mary

    This paper presents a program overview of library services to distance education students at the University of Nebraska-Lincoln (UNL). In the fall of 1997, a survey on use of library services was sent to students in an interdepartmental master's program. Questions focused on the use of the library online catalog, the World Wide Web, and the…

  15. Perspectives 1989 [on Library Service Developments in New York State].

    ERIC Educational Resources Information Center

    The Bookmark, 1989

    1989-01-01

    The 10 articles in this theme issue provide 1989 prespectives on several library service developments in New York State and on the work that preceded them: (1) "Library Systems in New York State: Opportunity for Greater Service" (Statement by the Board of Regents, September 1989); (2) "King Research Report Evaluates New York's Library Systems"…

  16. Older Adult Services in Northeastern Ohio Public Libraries.

    ERIC Educational Resources Information Center

    Fegen, Darlene A.

    The purpose of this study is to determine the level of public library service given to those over age 64 in the seven Ohio counties which make up the Northeastern Ohio Library Association (NOLA). Based on a survey of the 34 public libraries in NOLA, this study of older adult services may be used as a basis for setting performance goals and…

  17. Services to the Nation: The Library of Congress.

    ERIC Educational Resources Information Center

    Library of Congress, Washington, DC.

    This pamphlet describes the many services that the Library of Congress (LC) provides. A brief historical background of the Library's founding is followed by descriptions of LC's buildings and facilities. Other topics which are presented include the library's extensive collection, which runs the gamut from papyrus to optical disk; services to…

  18. Research Library Publishing Services: New Options for University Publishing

    ERIC Educational Resources Information Center

    Hahn, Karla L.

    2008-01-01

    A 2007 Association of Research Libraries (ARL) survey indicates that research libraries are rapidly developing publishing services: 65 percent of 80 responding ARL member libraries currently deliver or are in processing of planning these services. Established journal titles dominate this emerging publishing sector and are the main drivers of…

  19. State Plan for Library Programs Under Library Services and Construction Act as Amended.

    ERIC Educational Resources Information Center

    Hawaii State Dept. of Education, Honolulu. Office of Library Services.

    Hawaii's State Plan for Library Programs under the Library Services and Construction Act includes the following sections: (1.0) General Provisions; (1.1) State Agency (exhibits are: Executive Order No. 19, and the Constitution of the State of Hawaii); (1.2) Free Library Services; (1.3) Tables of Organization; (1.4) Personnel; (1.5) Custody of…

  20. Rural Libraries. A Forum for Rural Library Service. Volume XI, No. 1 and No. 2, 1991.

    ERIC Educational Resources Information Center

    Sheller, Rebekah, Ed.

    1991-01-01

    These volumes report on investigation, activities, and viewpoints related to rural library service. Topics covered are the role of rural libraries, the needs and characteristics of its users, the characteristics of its trustees, difference in operation and information service between rural and urban libraries, and the role of technology in helping…

  1. Alabama Public Library Service, The State Library Agency. 1986 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    Designed to provide an overview of the range and quality of services provided by the Alabama Public Library Service (APLS), this annual report focuses on the 1986 activities of APLS; the state's public library directory and statistical report will be published separately. A discussion of the activities of the Library Development Division includes…

  2. A History of Bookmobile Library Service in the State of Utah.

    ERIC Educational Resources Information Center

    Ball, Val L.

    There are four library systems in Utah which provide bookmobile library service; the Salt Lake County Library, Salt Lake City Library, San Juan County Library and Utah State Library Commission. This study is limited to bookmobile library service in Utah and to librarians who first began library service. The history of bookmobiles in Utah began in…

  3. Library Aides: Building Character, Advancing Service

    ERIC Educational Resources Information Center

    Muronaga, Karen; Masumura, Emmi

    2008-01-01

    Many school library media specialists, especially in elementary schools, establish library clubs and library monitor programs. In most cases, these clubs and programs are limited to students assisting with clerical duties in the library such as shelving books and manning the circulation desk under supervision. The library media specialist assigns…

  4. California Public Library Systems; A Comprehensive Review with Guidelines for the Next Decade.

    ERIC Educational Resources Information Center

    Peat, Marwick, Mitchell and Co., Los Angeles, CA.

    An extensive study was conducted to determine whether California's Public Library Services Act had succeeded in its goal of improving and extending library service through the establishment and funding of library systems. The comprehensive study involved field interviews at all 20 systems; a review of system documents; a survey of reference…

  5. Access Services Education in Library and Information Science Programs

    ERIC Educational Resources Information Center

    McCaslin, David

    2009-01-01

    This article defines the elements of Access Services, explains the importance of those aspects in the library, and proposes a course centered on Access Services for library schools. The areas of circulation, interlibrary loan, course reserves, collection maintenance, and public relations are core components of Access Services. Each of those…

  6. Virtual Reference Service in Academic Libraries in West Africa

    ERIC Educational Resources Information Center

    Sekyere, Kwabena

    2011-01-01

    As technology continues to advance, libraries in Europe and America continue to improve upon their virtual reference services by employing new Web technologies and applying them to existing services. West African academic libraries have begun providing resources electronically to their users but still typically lag behind in the services they…

  7. Solving the Problem of Promoting Distance Library Services

    ERIC Educational Resources Information Center

    Wyss, Paul Alan

    2007-01-01

    Promoting services is a conundrum for any organization. This is especially true for an academic library promoting distance library services. Systems thinking, process mapping, team learning, and diffusion of information practices offer ways of thinking about promoting services that help those involved find novel ways to approach promoting distance…

  8. Evaluating the Impact of a Special Library and Information Service

    ERIC Educational Resources Information Center

    Botha, Erika; Erasmus, Rene; van Deventer, Martie

    2009-01-01

    The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the majority…

  9. The Public Library Building and Information Services.

    ERIC Educational Resources Information Center

    McCabe, Gerard B.

    A library building consultant discusses ways in which public libraries can plan for the participation of their libraries in the National Information Infrastructure (NII). With participants ranging from schools to agencies of local government, large volumes of information will be passing through the NII network. Public libraries will be engaged in…

  10. The Preservation of Library Materials: A CUL Handbook: Guidelines and Procedures.

    ERIC Educational Resources Information Center

    Columbia Univ., New York, NY. The Libraries.

    Designed to assist Columbia University librarians and library technical staff in selecting binding styles or other treatments for unbound or deteriorated materials housed in the university's libraries, this handbook includes guidelines for the selection of appropriate treatment alternatives; descriptions of inhouse and commercial binding and…

  11. IFLA General Conference, 1992. Division of Libraries Serving the General Public: Section on Library Services to Multicultural Populations; Section on School Libraries; Section on Public Libraries. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions, London (England).

    Eleven papers delivered for the Division of Libraries Serving the General Public at the International Federation of Library Associations and Institutions 1992 annual meeting are presented. Most deal with library services to multicultural populations, including those of developing countries. The following papers are included: (1) "Library Provision…

  12. Digital chat reference in health science libraries: challenges in initiating a new service.

    PubMed

    Dee, Cheryl R; Newhouse, Joshua D

    2005-01-01

    Digital reference service adds a valuable new dimension to health science reference services, but the road to implementation can present questions that require carefully considered decisions. This article incorporates suggestions from the published literature, provides tips from interviews with practicing academic health science librarians, and reports on data from students' exploration of academic health science library Web sites' digital reference services. The goal of this study is to provide guidelines to plan new services, assess user needs, and select software, and to showcase potential benefits of collaboration and proactive and user-friendly marketing. In addition, tips for successful operation and evaluation of services are discussed. PMID:15982952

  13. Annual Program: Library Services and Construction Act 1990-1991.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    The 1990-1991 Library Services and Construction Act (LSCA) program is presented in this report for the South Carolina State Library. The document includes fiscal information and project descriptions for the following LSCA Title I projects: (1) General Administration; (2) Library Interpretation; (3) General Operations; (4) Strengthening the State…

  14. Annual Program: Library Services and Construction Act 1991-1992.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    The 1991-1992 Library Services and Construction Act (LSCA) program is presented in this report for the South Carolina State Library. The document includes fiscal information and project descriptions for the following LSCA Title I projects: (1) General Administration; (2) Library Interpretation; (3) General Operations; (4) Strengthening the State…

  15. Annual Program. Library Services and Construction Act, 1989-1990.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    The 1989-1990 Library Services and Construction Act (LSCA) program is presented in this report for the South Carolina State Library. The document includes fiscal information and project descriptions for the following LSCA Title I projects: (1) General Administration; (2) Library Interpretation; (3) General Operations; (4) Strengthening the State…

  16. Managing CD-ROM Service in Malaysian Academic Libraries.

    ERIC Educational Resources Information Center

    Majid, Shaheen

    1998-01-01

    Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

  17. Library Services to the Homebound Elderly in Denmark.

    ERIC Educational Resources Information Center

    Nielsen, Gyda Skat

    The number of elderly people in Denmark continues to grow, which means there is an increasing need for special library services to those elderly who are not able to come to the library because of physical or mental limitations. This paper uses the practices of Sollerod Public Libraries (Sollerod, Denmark) to frame the discussion of the following:…

  18. Nonusers of Academic Libraries: Academic Lifestyles and Reference Services.

    ERIC Educational Resources Information Center

    Cannon, Patricia A.

    1990-01-01

    Suggests that nonusers of academic libraries should be identified and studied because they are part of the same three groups they expect to attract: faculty, staff, and students. The results of the application of lifestyles research to public library user groups are reviewed, and their implications for academic library reference services are…

  19. A Study of Public Library Services in Kansas.

    ERIC Educational Resources Information Center

    Goldstein, Harold

    The following matters are encompassed in this study: (1) the state library--its internal activities, its relationships to the library structure of the state, and a projection of its future role and services in relation to its responsibilities statewide; (2) regional systems of cooperating libraries--a review and evaluation of current programs with…

  20. 2009 National Medal for Museum and Library Service

    ERIC Educational Resources Information Center

    Bowen, Katherine

    2009-01-01

    This paper features the winners of this year's National Medals for Museum and Library Service, the nation's highest honor for libraries and museums. The award celebrates libraries and museums that make a difference for individuals, families, and communities. Medal winners are selected from nationwide nominations for institutions that demonstrate…

  1. Electronic Mail Reference Services in the Public Library.

    ERIC Educational Resources Information Center

    Garnsey, Beth A.; Powell, Ronald R.

    2000-01-01

    Describes results of an exploratory survey that examined public library electronic mail reference services and the patrons who used them. Discusses results of print questionnaires and Web-based questionnaires that investigated user satisfaction and classified email reference questions received by public libraries. Library questionnaire and web…

  2. Prospecting for New Collaborations: Mining Syllabi for Library Service Opportunities

    ERIC Educational Resources Information Center

    Williams, Lisa M.; Cody, Sue Ann; Parnell, Jerry

    2004-01-01

    Online course syllabi provide a convenient source of information about library use. This article discusses the strategies used to retrieve syllabi, analyze library use, and develop new opportunities to collaborate with faculty. A new Web-based service was developed to pull course- and library-related materials into a convenient package.

  3. Library Service Enhancement Program. First Quarterly Progress Report to the Council on Library Resources.

    ERIC Educational Resources Information Center

    Harrison, Orion

    This progress report of the Georgia Southern College Library presents information on a comprehensive program that involved the library in all aspects of the academic program. Objectives were to: (1) inform the college community about present and planned library services and programs; (2) attempt to expose all undergraduates to the organization of…

  4. Public Library Construction 1965-1978. The Federal Contribution Through the Library Services and Construction Act.

    ERIC Educational Resources Information Center

    Erteschik, Ann M., Comp.; And Others

    This report analyzes some of the data from documentation submitted by the individual states for federal financial assistance through the Library Services and Construction Act to meet public library construction needs between 1965 and 1978. The impact of the LSCA library construction program is described in terms of the cutting of costs, the…

  5. 75 FR 8139 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-02-23

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION... Museum and Library Services Board. This notice also describes the function of the Board. Notice of...

  6. 75 FR 63516 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-10-15

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION... Museum and Library Services Board. This notice also describes the function of the Board. Notice of...

  7. 75 FR 32818 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-09

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION... Museum and Library Services Board. This notice also describes the function of the Board. Notice of...

  8. Reference in the Age of Automation: Changes in Reference Service at Chemical Abstracts Service Library.

    ERIC Educational Resources Information Center

    Hodges, Pauline R.

    1989-01-01

    Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…

  9. Empowering Learners: Guidelines for School Library Media Programs

    ERIC Educational Resources Information Center

    American Association of School Librarians (NJ3), 2009

    2009-01-01

    As we approach the second decade of the twenty-first century, school library media programs continue to undergo momentous changes that have heightened the importance of technology and evidence-based learning. The focus has moved from the library as a confined place to one with fluid boundaries that is layered by diverse needs and influenced by an…

  10. The Unrecognized Crisis: Library Reference Service at the Crossroads.

    ERIC Educational Resources Information Center

    Hernon, Peter

    1986-01-01

    Briefly describes fundamental problems with library reference service based on the findings of 20 separate studies using unobtrusive tests. An emphasis on quality of service, realistic goals, and effective managerial strategies are identified as possible resolutions of these problems. (CLB)

  11. The switch library: new service in rehabilitation librarianship.

    PubMed

    Haynes, D E

    1989-01-01

    This article discusses the role of assistive devices in patient rehabilitation programs and the problems in evaluating and assessing patients for prescribing these devices. The rehabilitation library can solve many of these problems and enhance patient rehabilitation programs by providing a circulation service for adapted microswitches and other assistive devices. The article outlines library management of such a program, including funding, acquisitions, classification, and cataloging strategies. A comprehensive library classification scheme for assistive devices is proposed, and schedules are given for microswitches and environmental controls. It is predicted that this service will rapidly expand nationally over the next decade to become an integral part of rehabilitation library patient services. PMID:2720204

  12. Managing Illinois Libraries: Providing Services Customers Value.

    ERIC Educational Resources Information Center

    Walzer, Norman; Stott, Karen; Sutton, Lori

    Public libraries are an important asset in virtually any size community, but especially in small towns where many social institutions are in decline or have left. Libraries increase the quality of life, help attract new residents, and support the quality of life that is essential to attracting businesses. Results from surveys of library users,…

  13. Library Services for a Digital Future

    ERIC Educational Resources Information Center

    Aldrich, Duncan M.; Stefanelli, Greggory

    2006-01-01

    The University of Nevada, Reno (UNR) Libraries initiated its spin on digital libraries as a partner in a W. M. Keck Foundation grant awarded to the university in 1997. The overall grant ($2,250,000) supported a variety of earth science-related projects at UNR. The UNR Libraries's portion ($450,000) funded establishment of the W. M. Keck Earth…

  14. Automated and Computerized Information Services for Libraries.

    ERIC Educational Resources Information Center

    Handley, Lee

    Though many of the functions of libraries are analogous to functions performed in the business world, public libraries have been disadvantaged by their reluctance to adopt computer technology. Though costs have previously been prohibitive and lack of uniformity in library processes has made the use of the new technology awkward, recently-developed…

  15. Zooming In on Copyright with Integrated Library Software Services

    ERIC Educational Resources Information Center

    Oye, Karen

    2007-01-01

    Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…

  16. New Trends in Public Library Service to Children.

    ERIC Educational Resources Information Center

    Jensen, Ken

    In this discussion spiced with reminiscences, a former children's librarian sees library services for children as part of the continuum of all library services. However, social and economic changes--such as cutbacks in funds, inflation, concerns over book selection, intellectual freedom, and the patron's right to read--have led to a situation in…

  17. Changing Services and Space at an Academic Library

    ERIC Educational Resources Information Center

    Bradigan, Pamela S.; Rodman, Ruey L.

    2006-01-01

    This paper focuses on how an academic library managed changes in services and space to meet customer needs for streamlined services, increasing efficiency for students, faculty and staff in finding, analyzing, sharing, and producing knowledge. The Ohio State University's John A. Prior Health Sciences Library (PHSL) has merged its circulation and…

  18. Library Users' Service Desires: A LibQUAL+ Study

    ERIC Educational Resources Information Center

    Thompson, Bruce; Kyrillidou, Martha; Cook, Colleen

    2008-01-01

    The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

  19. School Library Media Services Evaluated: A Sample Instrument.

    ERIC Educational Resources Information Center

    Christine, Emma Ruth

    With today's demands for accountability, some new methods should be evolved for evaluating the services given by the school library media center. Since circulation counts, head counts, and similar statistics have provided only an approximation of the real services provided, an opinionnaire was devised to survey the faculty about library use,…

  20. User Preferences in Reference Services: Virtual Reference and Academic Libraries

    ERIC Educational Resources Information Center

    Cummings, Joel; Cummings, Lara; Frederiksen, Linda

    2007-01-01

    This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…

  1. Library Services to Indian-Americans in the United States.

    ERIC Educational Resources Information Center

    Sharman, R. N.

    1994-01-01

    Surveys the history of Indian immigration to the United States and the development of Indian collections in academic, public, and special libraries. Library services to Indian populations are discussed, with descriptions of specific collections, and suggestions are given to improve services and collections. (SLD)

  2. Position Paper on Extra-Library Information Service. Final Report.

    ERIC Educational Resources Information Center

    Myatt, DeWitt O.; Barclay, Donald A.

    Extra-library information services are helping libraries find solutions to the problems created by the changes in the information environment, the demand for current information, and the media by which the knowledge is distributed. There are three types of these services: (1) document handling systems, (2) data handling systems, and (3)…

  3. Advancing Your Library's Web-Based Services. ERIC Digest.

    ERIC Educational Resources Information Center

    Feldman, Sari; Strobel, Tracy

    This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional…

  4. Improving the Patron Experience: Sterling Memorial Library's Single Service Point

    ERIC Educational Resources Information Center

    Sider, Laura Galas

    2016-01-01

    This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

  5. Off-Campus Library Services: Community College of Vermont.

    ERIC Educational Resources Information Center

    Chalfoun, Eileen

    The Community College of Vermont (CCV) does not have a campus library, but supports its programs with library services offered at 12 different sites within the state. The 12 sites, which were begun in spring 1985, each have a 500-volume non-circulating reference collection, with a special emphasis on business and human services materials to match…

  6. Digital Library and Digital Reference Service: Integration and Mutual Complementarity

    ERIC Educational Resources Information Center

    Liu, Jia

    2008-01-01

    Both the digital library and the digital reference service were invented and have been developed under the networked environment. Among their intersections, the fundamental thing is their symbiotic interest--serving the user in a more efficient way. The article starts by discussing the digital library and its service and the digital reference…

  7. Library and Information Services to Individuals with Disabilities. Reference Bibliography.

    ERIC Educational Resources Information Center

    Nussbaum, Ruth, Comp.; Strauss, Carol, Comp.

    This bibliography lists selective sources of information on providing library services for adults and children with disabilities. Its emphasis is on visual or physical disabilities that prevent reading or using standard printed materials. The selections, based on the holdings of the Reference Section, National Library Service for the Blind and…

  8. Personalized Boutique Service: Critical to Academic Library Success?

    ERIC Educational Resources Information Center

    Tilley, Elizabeth

    2013-01-01

    An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…

  9. Technical Services Cost Studies in ARL Libraries. SPEC Kit 125.

    ERIC Educational Resources Information Center

    Hoerman, Heidi Lee

    Based on a survey of Association of Research Libraries (ARL) member libraries in February 1986, this kit is designed to illustrate a wide range of alternative approaches to analyzing the costs of technical services. The kit consists of the following unedited primary-source documents: (1) SPEC Technical Services Costs Survey (Three-Year Update)…

  10. Labor on Campus: Academic Library Service to Labor Groups.

    ERIC Educational Resources Information Center

    Schmidle, Deborah Joseph

    2002-01-01

    Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

  11. Review of Programs and Services; Shelter Rock Public Library, 1975.

    ERIC Educational Resources Information Center

    Ullom, Linda; And Others

    A system study of the Shelter Rock Public Library was conducted using available documents, background statistical data, and site visits. The library was found to be a strong public institution. The study group's major recommendations included: reorganization of the staff into three major departments--public services, technical services, and…

  12. The Digital electronic Guideline Library (DeGeL): a hybrid framework for representation and use of clinical guidelines.

    PubMed

    Shahar, Yuval; Young, Ohad; Shalom, Erez; Mayaffit, Alon; Moskovitch, Robert; Hessing, Alon; Galperin, Maya

    2004-01-01

    We propose to present a poster (and potentially also a demonstration of the implemented system) summarizing the current state of our work on a hybrid, multiple-format representation of clinical guidelines that facilitates conversion of guidelines from free text to a formal representation. We describe a distributed Web-based architecture (DeGeL) and a set of tools using the hybrid representation. The tools enable performing tasks such as guideline specification, semantic markup, search, retrieval, visualization, eligibility determination, runtime application and retrospective quality assessment. The representation includes four parallel formats: Free text (one or more original sources); semistructured text (labeled by the target guideline-ontology semantic labels); semiformal text (which includes some control specification); and a formal, machine-executable representation. The specification, indexing, search, retrieval, and browsing tools are essentially independent of the ontology chosen for guideline representation, but editing the semi-formal and formal formats requires ontology-specific tools, which we have developed in the case of the Asbru guideline-specification language. The four formats support increasingly sophisticated computational tasks. The hybrid guidelines are stored in a Web-based library. All tools, such as for runtime guideline application or retrospective quality assessment, are designed to operate on all representations. We demonstrate the hybrid framework by providing examples from the semantic markup and search tools. PMID:15537218

  13. Bridging the Gaps: Measuring Cultural Competence among Future School Library and Youth Services Library Professionals

    ERIC Educational Resources Information Center

    Hill, Renee Franklin; Kumasi, Kafi

    2011-01-01

    School library and youth services professionals must develop and display a strong sense of cultural competence to effectively serve their patrons. Cultural competence is defined here as one's ability to understand the needs of populations different from their own. This paper reports on the perceptions of school library and youth services students…

  14. Libraries for College Students with Handicaps; A Directory of Academic Library Resources and Services in Ohio.

    ERIC Educational Resources Information Center

    Ohio State Library, Columbus.

    A Directory of services for the handicapped in Ohio college and university libraries is the result of a 1975 survey. Alphabetically arranged entries provide the name, address, and telephone number of each institution as well as the name of a person to contact for more information. Special services provided by each library are identified. These may…

  15. VA Library Service--Today's look at Tomorrow's Library.

    ERIC Educational Resources Information Center

    Veterans Administration, Washington, DC.

    The Conference Poceedings are divided into three broad topics: systems planning, audiovisuals in biomedical communication, and automation and networking. Speakers from within the Veterans Administration (VA), from the National Medical Audiovisual Center, and the Lister Hill National Center for Biomedical Communications, National Library of…

  16. Policies Guiding Library Service and Selection of Library Materials.

    ERIC Educational Resources Information Center

    Oklahoma County Libraries, Oklahoma City, OK.

    This collection provides summaries of documents on which the policies of the Oklahoma County Libraries System are based, the "Statement of Purpose and Goals," and "Policy for Selection of Materials," as well as brief descriptions of procedures for materials selection and handling complaints or suggestions from patrons. Documents include: (1) the…

  17. The Alabama Public Library Service Library Services and Technology Act Five-Year Plan, October 1, 2002-September 30, 2007.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This document presents the LSTA (Library Services and Technology Act) 2002-2007 plan of the Alabama Public Library Service (APLS). The first section presents the Mission Statement of APLS and lists ways that APLS will meet its mission using federal funds provided by LSTA. The second section: lists the high-priority needs of Alabamians who lack…

  18. Guidelines For Pupil Services. Volume 16, Number 3. Fall, 1978.

    ERIC Educational Resources Information Center

    Erpenbach, William J., Ed.

    This issue presents guidelines for pupil services by blending theory and practice. It reports on promising practices in pupil services disciplines in Wisconsin and stimulates professional activity in the field. Articles address guidance programs, learning disability services and self-concept through media production, and include a review of the…

  19. Training Guidelines for Healthy School Meals for Food Service Professionals.

    ERIC Educational Resources Information Center

    Food and Consumer Service (USDA), Washington, DC.

    These guidelines offer recommended topic areas and content for training local-level food service personnel. The recommended topic areas for training school food service directors/supervisors and food service managers are nutrition requirements, menu planning for school meals, procurement, financial management, marketing, food production, program…

  20. Regional Library Services Study. Study and Recommendations for Potential Interlibrary Cooperative Efforts Among Public Libraries in the Piedmont Triad Region.

    ERIC Educational Resources Information Center

    Piedmont Triad Council of Governments, Greensboro, NC.

    Directors of ten public libraries in the Piedmont Triad (North Carolina) requested that the Council of Governments make a Regional Library Services Study, so that interlibrary cooperation might lead to better library service. After an analysis of the demographic, social, and economic character of the region, and also of library service, the study…

  1. Library Services for Indian Tribes and Hawaiian Natives Program: Review of Program Activities, 1990. Title IV, Library Services and Construction Act.

    ERIC Educational Resources Information Center

    Fine, Beth, Comp.; Woolen, Viola, Comp.

    THe Library Services for Indian Tribes and Hawaiian natives Program, Title IV of the Library Services and Construction Act (LSCA), supports public library services to Indians and Hawaiian Natives. Two types of grants--Basic Grants and Special Projects--encourage the development and improvement of public library services through selected project…

  2. Measuring Quality in Special Libraries: Lessons from Service Marketing.

    ERIC Educational Resources Information Center

    White, Marilyn Domas; Abels, Eileen G.

    1995-01-01

    Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

  3. After the Disaster: Restoring Library Service.

    ERIC Educational Resources Information Center

    Griffith, J. W.

    1983-01-01

    Discusses precautions which can be taken to minimize loss or damage to library buildings and collections resulting from natural disasters (fires, floods, hurricanes, earthquakes, tornadoes, storms). Preventive measures (alarm systems, interior protection), salvage efforts, restoration of collection and library facility, rebuilding collection and…

  4. Librarians' Attitudes towards Marketing Library Services

    ERIC Educational Resources Information Center

    Aharony, Noa

    2009-01-01

    This research set out to explore the attitudes of school, academic and public librarians towards marketing libraries. The main question that was examined is whether personality characteristics such as empowerment, extroversion and resistance to change influence librarians' attitudes towards the marketing of libraries. One hundred and fifty-six…

  5. Access to Libraries and Information Services.

    ERIC Educational Resources Information Center

    Bob, Murray L.

    The unresolved aspects of access that were handled in the "Report of the Commissioner of Education's Committee on Library Development, 1970" and the "Report of the Commissioner of Education's Committee on Direct Access, 1974" are discussed. Travel distance to libraries providing reference and referral, interlibrary loan, and on-line data base…

  6. Public Library Services to Ethnocultural Minorities in Australia: A State-of-the-Art Survey.

    ERIC Educational Resources Information Center

    Rasmussen, Radha; Kolarik, Ivan

    1980-01-01

    Surveys Australian public library services to ethnic groups, including library-based activities, community information services, libraries of ethnic communities, and service to aborigines. More than 50 references are cited. (FM)

  7. West Georgia Regional Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Willis, Roni L.

    This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The West Georgia Regional Library conducted a project from October 1992 until September 1993 that involved collection development and providing tutoring services to adult learners in a…

  8. E-Commerce for Library Promotion and Sustainability: How Library Technicians Can Market Themselves and Their Library's Services Online

    ERIC Educational Resources Information Center

    von Retzlaff, Lothar

    2006-01-01

    As players in the delivery of services and online information, libraries are in the best position to use staff expertise and the technology they have developed to foster community awareness of social, professional and commercial interactions on the internet. Historically, libraries have been progressive institutions, undertaking constant…

  9. How to Survive in Industry. Cost Justifying Library Services

    ERIC Educational Resources Information Center

    Kramer, Joseph

    1971-01-01

    Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

  10. Library Services and Construction Act Amendments of 1989.

    ERIC Educational Resources Information Center

    Congress of the U.S., Washington, DC. House Committee on Education and Labor.

    This report is designed to accompany House of Representatives Bill (H.R.) 2742, which amends and reauthorizes the Library Services and Construction Act (LSCA) through 1994. In discussing the background of the bill and the need for the legislation, it is noted that, since recommendations from the 1991 White House Conference on Library and…

  11. Analysis of a Current Awareness Service in a Hospital Library.

    ERIC Educational Resources Information Center

    Lovelace, Eugenia

    1978-01-01

    This service, begun in February 1977 through the Sydney Eye Hospital Library, provides a monthly list of 40-50 references for distribution throughout the hospital and mailing to 190 members of the Royal Australian College of Ophthalmologists. The analysis discusses user characteristics, items requested through the library, and most popular…

  12. Public Library Services for the Poor: Doing All We Can

    ERIC Educational Resources Information Center

    Holt, Leslie Edmonds; Holt, Glen E.

    2010-01-01

    Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is the only refuge for information, literacy, entertainment, language skills, employment help, free computer use and even safety and shelter. Experts Glen and Leslie Holt, with decades of service to inner city communities…

  13. Survey on Fees for Library Services: For Love or Money

    ERIC Educational Resources Information Center

    Dempsey, Beth

    2010-01-01

    Public libraries are walking a tightrope. They are a free service to all, but increasing funding cuts have some libraries turning to a wide variety of revenue-generation strategies to ensure financial security. Gift and coffee shops, meeting room rentals, classes, and more are being launched in hopes of filling funding gaps. In fact, in a recent…

  14. Ethical Issues in Providing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Needham, Gill; Johnson, Kay

    2007-01-01

    The authors, library practitioners from either side of the Atlantic Ocean, embarked on a dialogue about the ethical challenges encountered in providing library services to distance learners. Unable to find an existing, appropriate ethical framework for their discussion, they agreed to devise their own, informed by relevant professional codes and…

  15. Libraries and E-Commerce: Improving Information Services and Beyond.

    ERIC Educational Resources Information Center

    Harris, Lesley Ellen

    2000-01-01

    Explains e-commerce and discusses how it can be used by special libraries. Highlights include library goals; examples of successful uses of e-commerce; how e-commerce can improve information services, including access to information, new information resources, delivery of information, and broadening information markets; and developing an…

  16. University Rankings: How Well Do They Measure Library Service Quality?

    ERIC Educational Resources Information Center

    Jackson, Brian

    2015-01-01

    University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…

  17. Library Services & Technology Act (LSTA). Report for 2000.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This document reports on LSTA (Library Services and Technology Act) subgrant awards in Michigan for FY (fiscal year) 2000. The report is organized by congressional districts. For each district, the LSTA projects are listed, including library name, project name, and the amount of the award. Comments about previous LSTA projects are included. A…

  18. Internet-Based Reference Services in Medical Libraries: A Perspective.

    ERIC Educational Resources Information Center

    Bandyopadhyay, Aditi

    1997-01-01

    This study examines different applications of Internet (e-mail, Telnet, File Transfer Protocol, Gopher, World Wide Web) in medical library settings, emphasizing reference services. Discusses the role of the Internet in fulfilling National Network of Libraries of Medicine's objectives and analyzes the merits of using the Internet as a reference…

  19. Job Rotation at Cardiff University Library Service: A Pilot Study

    ERIC Educational Resources Information Center

    Earney, Sally; Martins, Ana

    2009-01-01

    This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature, semi-structured…

  20. Texas State Library: Library Services and Construction Act. Annual Report, FFY 1977.

    ERIC Educational Resources Information Center

    Texas State Library, Austin. Dept. of Library Development.

    Texas State Library activities for 1977 which were funded under the Library Services and Construction Act (LSCA) are reported, including administrative expenses for LSCA; administrative tape conversion--to duplicate books recorded on open reel tapes to cassettes for use by the blind; continuing education and consulting for librarians; special…

  1. Utah State Library Division Library Services and Technology Act Five Year Plan, 2003-2007.

    ERIC Educational Resources Information Center

    Utah State Library Div., Salt Lake City. Dept. of Community and Economic Development.

    This Utah State Library Division Five Year Plan for the Library Services and Technology Act (LSTA) sets forth the principles, Division mission statement, needs, goals, evaluation plan, and programs for administering Utah's LSTA program from 2003-2007. Targets, programs and activities, and a schedule are presented for the following goals: (1)…

  2. Library Services to Hospital Patients and Handicapped Readers Section. Libraries Serving the General Public Division. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    Papers on library services to hospital personnel, hospital patients, and housebound or handicapped persons, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "Education and Training for Health Care Librarianship," in which Antonia J. Bunch (United Kingdom) discusses the scope of and…

  3. 75 FR 32692 - Schools and Libraries Universal Service Support Mechanism

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-09

    ...In this document, the Federal Communications Commission (Commission) addresses matters related to the eligibility of products and services under the schools and libraries universal service support mechanism, also known as the E-rate program. Specifically, in this Further Notice of Proposed Rulemaking (FNPRM), we propose that the following services should not be eligible for funding under the......

  4. Public Library Reference Service--Expectations and Reality.

    ERIC Educational Resources Information Center

    White, Herbert S.

    1999-01-01

    Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians…

  5. A Conjoint Analysis of Reference Services in Academic Libraries.

    ERIC Educational Resources Information Center

    Crawford, Gregory A.

    1994-01-01

    Explains conjoint analysis and its use in marketing research and describes an evaluation of reference services in academic libraries that used conjoint analysis to determine user preference regarding the importance of definitiveness of answer, waiting time, service time, number of items found, hours of available service, and cost. (Contains 13…

  6. Geospatial Services in Special Libraries: A Needs Assessment Perspective

    ERIC Educational Resources Information Center

    Barnes, Ilana

    2013-01-01

    Once limited to geographers and mapmakers, Geographic Information Systems (GIS) has taken a growing central role in information management and visualization. Geospatial services run a gamut of different products and services from Google maps to ArcGIS servers to Mobile development. Geospatial services are not new. Libraries have been writing about…

  7. Guidelines for Health Services for Migrant Students.

    ERIC Educational Resources Information Center

    Strazicich, Mirko, Ed.

    This publication provides a standard by which California migrant education health staff can plan, implement, and evaluate a health program for students in grades K-12. Following sections which describe current state legislation, the need for health services, and California's objectives and activities regarding health services for migrant students…

  8. Model Personnel Policy for Ohio Academic Libraries and Public Libraries; Personnel Guidelines for Governmental Libraries, School Library Media Centers, Special Libraries.

    ERIC Educational Resources Information Center

    Ohio Library Foundation, Columbus.

    A guide which any library may use to achieve its own statement of personnel policy presents policy models which suggest rules and regulations to be used to supervise the staffs of public and academic libraries. These policies cover: (1) appointments; (2) classification of positions; (3) faculty and staff development; (4) performance evaluations;…

  9. In Support of Physics: Redesigning library collections, spaces, and services

    NASA Astrophysics Data System (ADS)

    Lehman, Kathleen

    2014-03-01

    In order to improve support for physics learning, teaching, and research at the University of Arkansas, Fayetteville, the Physics Library personnel have implemented important changes over the past three years. Updates in collection-building practices, changes to physical spaces, and developments of new services have all been made so the Physics Library is more useful to students and faculty. In terms of collection management, all patrons - students, staff, and faculty - have been encouraged to make suggestions for additions to the library collection. The print collections were rearranged to encourage circulation. Spaces within the library have been designated as either group study or silent study, and teaching assistants are encouraged to use the space for their office hours. Library services have also been taken directly to undergraduate physics lab sections to make library information easily accessible for more students. The Physics Library, along with the other branch libraries on campus, has been highlighted in conjunction with the library campaign promoting subject librarians and introducing undergraduate students to ``their'' librarian. Trends in circulation, research questions, and door count statistics will be presented alongside explanations of the implemented changes.

  10. Standards for Library Services for the Blind and Visually Handicapped. Adopted July 14, 1966, by the Library Administration Division, American Library Association.

    ERIC Educational Resources Information Center

    National Accreditation Council for Agencies Serving the Blind and Visually Handicapped, New York, NY.

    Standards and principles for library facilities, programs and equipment services for the visually handicapped are outlined. The duties of federal, state, regional and community libraries are overviewed. Large library and school library requirements are defined along with data on library materials, personnel and equipment needs. Appendices contain…

  11. Disaster Planning: Preparedness and Recovery for Libraries and Archives: A RAMP Study with Guidelines.

    ERIC Educational Resources Information Center

    Buchanan, Sally A.; Murray, Toby

    This manual provides guidelines for those who are responsible for disaster planning for libraries and archives. Limited to fire-and-water-related disasters involving books, manuscripts, and photographs, the manual is primarily concerned with planning. Divided into two major areas, disaster preparedness and disaster recovery, the manual covers…

  12. Fax for Library Services. ERIC Digest.

    ERIC Educational Resources Information Center

    Spitzer, Kathleen L.

    This digest discusses how libraries of all types are using the facsimile (or "fax") machine to meet users' information needs. A definition of facsimile technology includes the components of a fax machine, the four types of fax machines, and the recent development of the "fax board," which allows a computer to transmit information to other fax…

  13. Marketing Library Services: Strategy for Survival.

    ERIC Educational Resources Information Center

    Edinger, Joyce A.

    1980-01-01

    Discusses the conditions necessary for the success of marketing programs within libraries and methods of implementing a formal marketing program. The four factors of the marketing mix (product, place, price, promotion) are considered and administrative decisions are explored within the framework of these four factors. (Author)

  14. New Britain Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Limberger, Marci

    The New Britain Public Library (Connecticut) conducted a project that involved recruitment, collection development, tutoring, computer-assisted services, and English as a Second Language (ESL) services. The project served a community of 50,000-100,000 and targeted ESL learners. Tutoring was done one-on-one, in small groups, and in classes, using…

  15. Chat reference service in medical libraries: part 1--An introduction.

    PubMed

    Dee, Cheryl R

    2003-01-01

    Chat reference services offer the opportunity to provide immediate access to quality information to meet the medical information needs of students, faculty, staff, physicians, nurses, and allied health care professionals. Part 1 of this two-part article on chat reference service in medical libraries is an introduction to the management of chat reference services and to features available for chat reference. The management of chat reference services raises issues of planning, staffing, selecting, and marketing. Planning issues focus on the identification of the users, the users' medical information needs, and the users' information-seeking behavior. Staffing issues relate to the selection of chat hours, the location of the chat service, and participation in collaborative agreements. Selecting chat software weighs the sophistication of the chat features against the related cost. Marketing uses techniques similar to traditional reference services and often begins slowly as chat expertise develops. Part 2 of the article discusses trends in chat reference services in medical libraries. PMID:12723810

  16. 78 FR 68100 - Sunshine Act Meeting of the National Museums and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-11-13

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services Sunshine Act Meeting of the National Museums and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of Meeting. SUMMARY: The National Museum and Library Services Board, which advises the Director...

  17. 77 FR 68851 - Sunshine Act Meeting of the National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-11-16

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION... Museum and Library Services Board. This notice also describes the function of the Board. Notice of...

  18. 78 FR 9945 - Sunshine Act Meeting of the National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-02-12

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of Meeting. SUMMARY: The National Museum and Library Services Board, which advises the Director...

  19. 78 FR 23311 - Sunshine Act Meeting of the National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-04-18

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of Meeting. SUMMARY: The National Museum and Library Services Board, which advises the Director...

  20. 75 FR 17584 - Schools and Libraries Universal Service Support Mechanism

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-04-07

    ...In this document, the Federal Communications Commission (Commission) addresses matters related to the eligibility of products and services under the schools and libraries universal service support mechanism, also known as the E-rate program. First, in the Report and Order, the Commission modifies its rules to expressly include interconnected voice over Internet protocol (VoIP) and text......

  1. The Imposed Query: Implications for Library Service Evaluation.

    ERIC Educational Resources Information Center

    Gross, Melissa

    1998-01-01

    Explores the potential impact of imposed query, a new model of information-seeking behavior, on current approaches to library service and system evaluation. Discusses reference service evaluation, user studies, output measures, and relevance as an evaluation tool. Argues that imposed query broadens understanding of the user and of the role that…

  2. Applying GRA and QFD to Improve Library Service Quality

    ERIC Educational Resources Information Center

    Chen, Yen-Ting; Chou, Tsung-Yu

    2011-01-01

    This paper applied Grey Relational Analysis (GRA) to Quality Function Deployment (QFD) to identify service improvement techniques for an academic library. First, reader needs and their importance, and satisfaction degrees were examined via questionnaires. Second, the service improvement techniques for satisfying the reader needs were developed by…

  3. Models of Reference Services in Australian Academic Libraries

    ERIC Educational Resources Information Center

    Burke, Liz

    2008-01-01

    This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

  4. Library Reference Service: An Unrecognized Crisis--A Symposium.

    ERIC Educational Resources Information Center

    Hernon, Peter; And Others

    1987-01-01

    The first article summarizes the findings of four studies which used unobtrusive testing techniques to evaluate library reference services. The validity of this testing method and the conclusions reached are discussed, and suggestions are made for improving reference services in five related articles. (CLB)

  5. Academic Library Services Support for Research Information Seeking

    ERIC Educational Resources Information Center

    Du, Jia Tina; Evans, Nina

    2011-01-01

    This study investigated the use of a university library academic service to assist in research information seeking, and the role and value of the academic services in support of research from the viewpoints of both academic users and librarians. Ten Ph.D. students completed questionnaires followed by face-to-face discussions and four academic…

  6. Library and Information Services for Productivity. ERIC Digest.

    ERIC Educational Resources Information Center

    Schamber, Linda

    For the purposes of this digest, productivity is defined as ways in which library and information services can assist agencies, industries, and individuals in producing goods and services effectively and profitably. Two fundamental issues that affect productivity are access and control; two major strategies for improving productivity are…

  7. University Library Virtual Reference Services: Best Practices and Continuous Improvement

    ERIC Educational Resources Information Center

    Shaw, Kate; Spink, Amanda

    2009-01-01

    The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

  8. Supporting the Research Process through Expanded Library Data Services

    ERIC Educational Resources Information Center

    Wang, Minglu

    2013-01-01

    Purpose: The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities. Design/methodology/approach: This paper uses a case study of the new data services at the John Cotton Dana…

  9. 1993 Sourcebook: The Reference for Library Products and Services.

    ERIC Educational Resources Information Center

    Library Journal, 1992

    1992-01-01

    This issue provides information on products and services for libraries from companies in North America, including a directory of products and services; a directory of suppliers; a shop-at-home supplier locator, organized by state or region; and a manufacturer's catalog and product showcase of paid advertisements. (LRW)

  10. Bare Bones Young Adult Services: Tips for Public Library Generalists.

    ERIC Educational Resources Information Center

    Vaillancourt, Renee J.

    This book is a hands-on guide to the philosophy and practice of young adult services in the public libraries. The following chapters are included: (1) "Young Adult Services Philosophy," including reasons to serve teens, why teens are the way they are, who serves young adults, and how to interact with teens; (2) "Youth Participation," including…

  11. Three-Dimensional Extension of a Digital Library Service System

    ERIC Educational Resources Information Center

    Xiao, Long

    2010-01-01

    Purpose: The paper aims to provide an overall methodology and case study for the innovation and extension of a digital library, especially the service system. Design/methodology/approach: Based on the three-dimensional structure theory of the information service industry, this paper combines a comprehensive analysis with the practical experiences…

  12. Digital Library Collaboration: A Service-Oriented Perspective

    ERIC Educational Resources Information Center

    Buchanan, Steven; Gibb, Forbes; Simmons, Susan; McMenemy, David

    2012-01-01

    Collaboration in the digital domain offers an opportunity to provide enhanced digital services and extended reach to the community. This article adopts a service-oriented perspective through which it considers environmental drivers for digital library collaboration; discusses emergent collaborative partnerships across UK educational institutions,…

  13. Managing Technological Change in Libraries and Information Services.

    ERIC Educational Resources Information Center

    Klobas, Jane E.

    1990-01-01

    Examines factors to be considered in the management of technological change in libraries and information services. The organizational climate for change is discussed, and factors to consider when developing a strategy for introducing a new product, service, or system are described, including leadership, goals, political processes, marketing, and…

  14. Basic Strategies for Marketing Community College Library Services.

    ERIC Educational Resources Information Center

    McDowell, Billie L.

    1982-01-01

    Presents strategies for a successful marketing plan for community college library services. States that aggressive marketing together with quality service is the key to clientele growth and a positive public reputation. Enumerates steps in developing a clear-cut marketing plan. (CBC)

  15. Feeding Hungry Minds: Grassroots Library Services in Sri Lanka.

    ERIC Educational Resources Information Center

    Corea, Ishvari

    1991-01-01

    Describes three specific programs developed in Sri Lanka to provide library services to urban and rural poor people. Providing reading material to children to help raise literacy levels is emphasized, resources required for these extension services are examined, and the responsibility for the administration of the projects is considered. (LRW)

  16. Insights into Library Services and Users from Qualitative Research.

    ERIC Educational Resources Information Center

    Lincoln, Yvonna S.

    2002-01-01

    Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW)

  17. Guidelines for clinical supervision in health service psychology.

    PubMed

    2015-01-01

    This document outlines guidelines for supervision of students in health service psychology education and training programs. The goal was to capture optimal performance expectations for psychologists who supervise. It is based on the premises that supervisors (a) strive to achieve competence in the provision of supervision and (b) employ a competency-based, meta-theoretical approach to the supervision process. The Guidelines on Supervision were developed as a resource to inform education and training regarding the implementation of competency-based supervision. The Guidelines on Supervision build on the robust literatures on competency-based education and clinical supervision. They are organized around seven domains: supervisor competence; diversity; relationships; professionalism; assessment/evaluation/feedback; problems of professional competence, and ethical, legal, and regulatory considerations. The Guidelines on Supervision represent the collective effort of a task force convened by the American Psychological Association (APA) Board of Educational Affairs (BEA). PMID:25581007

  18. Federal Agency and Federal Library Reports. Library of Congress; Center for the Book; Federal Library and Information Center Committee; National Commission on Libraries and Information Science; National Agricultural Library; National Library of Medicine;United States Government Printing Office; National Technical Information Service; National Archives and Records Administration; National Center for Education Statistics Library Statistics Program; National Library of Education; Educational Resources Information Center.

    ERIC Educational Resources Information Center

    Fischer, Audrey; Cole, John Y.; Tarr, Susan M.; Vlach, Rosalie B.; Carey, Len; Mehnert, Robert; Sherman, Andrew M.; Davis, Linda; Vecchiarelli, Marion H.; Chute, Adrienne; Dunn, Christina

    2002-01-01

    Includes reports from Library of Congress, Center for the Book, Federal Library and Information Center Committee, National Commission on Libraries and Information Science, National Agricultural Library, National Library of Medicine, Government Printing Office, National Technical Information Service, National Archives and Records Administration,…

  19. Guidelines for Establishing Programs and Services for Displaced Homemakers.

    ERIC Educational Resources Information Center

    Towns, Kathryn; And Others

    These guidelines are designed to help public school system vocational educators establish programs and services for displaced homemakers within the framework of vocational technical school and community college programs. The main body of the guide consists of six chapters. Chapter 1 provides an overview of the special needs of displaced…

  20. Special Education Services: A Manual of Policies, Procedures and Guidelines

    ERIC Educational Resources Information Center

    British Columbia Ministry of Education, 2013

    2013-01-01

    This resource conveys policies, procedures, and guidelines that support the delivery of special education services in British Columbia's (Canada) public schools. It was originally published in 1995 (ED414703), following an extensive provincial Special Education Review (1993-94). The purpose of this manual is to provide a single point of reference…

  1. The food-service industry, dietary guidelines and change.

    PubMed

    Hughes, R G; Harvey, P W; Heywood, P F

    1997-08-01

    The influence of the food-service industry on compliance with the Australian dietary guidelines was investigated through three separate methods of data collection and analysis: a telephone survey of 1683 randomly selected Brisbane residents; telephone interviews with 69 food-service-industry operators and 10 face-to-face interviews with key stakeholders in industry and government. Nearly 40 per cent of respondents had consumed foods prepared by the food-service industry at least once on the day before the interview, mainly from restaurants, cafes and takeaway shops, in the form of fast-food or snacks. Consumption of these foods declined with age. Those consuming foods prepared by the food-service industry ate significantly less fruit, vegetables and dairy food and were therefore less likely to comply with the dietary guidelines. Outcomes from interviews with operators in the food-service industry show that food choices offered to consumers were the result of a dynamic interaction between consumer demand and operators' own tastes and perceptions of food quality. Key informant interviews show that public health nutrition programs will have limited effect without supportive environmental changes in the food-service industry supply. An effective means of increasing the likelihood of compliance with the Australian dietary guidelines will be to encourage food suppliers in ways that address their core business concerns simultaneously with the goals of health professionals. PMID:9343901

  2. The Measureable Effects of Closing a Branch Library: Circulation, Instruction, and Service Perception

    ERIC Educational Resources Information Center

    Lange, Jessica; Lannon, Amber; McKinnon, Dawn

    2014-01-01

    This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

  3. Ohio White House Conference on Library and Information Services: Speak Out. Conference Background Information.

    ERIC Educational Resources Information Center

    Ohio State Library, Columbus.

    Developed as background material for the 1978 Ohio White House Conference on Library and Information Services, this document provides information in six areas of concern for Ohio libraries: (1) library and information services--library users, library collections, special user needs; (2) public awareness--definition, current status, suggestions for…

  4. Vignettes: diverse library staff offering diverse bioinformatics services*

    PubMed Central

    Osterbur, David L.; Alpi, Kristine; Canevari, Catharine; Corley, Pamela M.; Devare, Medha; Gaedeke, Nicola; Jacobs, Donna K.; Kirlew, Peter; Ohles, Janet A.; Vaughan, K.T.L.; Wang, Lili; Wu, Yongchun; Geer, Renata C.

    2006-01-01

    Objectives: The paper gives examples of the bioinformatics services provided in a variety of different libraries by librarians with a broad range of educational background and training. Methods: Two investigators sent an email inquiry to attendees of the “National Center for Biotechnology Information's (NCBI) Introduction to Molecular Biology Information Resources” or “NCBI Advanced Workshop for Bioinformatics Information Specialists (NAWBIS)” courses. The thirty-five-item questionnaire addressed areas such as educational background, library setting, types and numbers of users served, and bioinformatics training and support services provided. Answers were compiled into program vignettes. Discussion: The bioinformatics support services addressed in the paper are based in libraries with academic and clinical settings. Services have been established through different means: in collaboration with biology faculty as part of formal courses, through teaching workshops in the library, through one-on-one consultations, and by other methods. Librarians with backgrounds from art history to doctoral degrees in genetics have worked to establish these programs. Conclusion: Successful bioinformatics support programs can be established in libraries in a variety of different settings and by staff with a variety of different backgrounds and approaches. PMID:16888664

  5. Hospital Library Development and the Impact of PSRMLS Services: Report of an Evaluation Project.

    ERIC Educational Resources Information Center

    Van Vuren, Darcy D.; And Others

    Since 1969, the Pacific Southwest Regional Medical Library Service (PSRMLS) has provided programs and services to promote the development of hospital libraries, both by encouraging the establishment of new libraries and by aiding existing libraries in improving services and resources. This document reports the results of an evaluation project…

  6. We Cannot See Them, but They Are There: Marketing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Dermody, Melinda

    2005-01-01

    Distance learners are a unique target-population for the marketing of library services and resources. Because these patrons do not visit the library often, if at all, it is crucial to actively promote the library resources and services available to them. Marketing strategies for distance learning library services need to take a multifaceted…

  7. Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong

    ERIC Educational Resources Information Center

    Daly, Rebecca; Baker, Liz; McIntosh, Lisa

    2014-01-01

    In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

  8. The medical libraries of Vietnam--a service in transition.

    PubMed Central

    Brennen, P W

    1992-01-01

    The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation

  9. The medical libraries of Vietnam--a service in transition.

    PubMed

    Brennen, P W

    1992-07-01

    The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation

  10. Mid-York Library System, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Harris, Ann D.

    The Mid-York Library System (Utica, New York) conducted a project that involved recruitment and public awareness. The project served a community of over 200,000 people, and targeted potential tutors and learners. The goal of the project was to produce and develop a sustained publicity project to promote the services of Literacy Volunteers of…

  11. Alameda County Library Workplace Literacy, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Drobner, Sherry

    The Adult Literacy Program at the Alameda County Library provided employment oriented programs. The project served a community of over 200,000 people, and targeted workforce/workplace learners. The project served 578 adult learners and provided 35,904 hours of direct tutoring service. The report provides a comparison of actual accomplishments to…

  12. Library Services Alliance of New Mexico. 1994 Annual report

    SciTech Connect

    1995-09-01

    The Library Services Alliance is a unique multi-type library consortium committed to resource sharing. As a voluntary association of university and governmental laboratory libraries supporting scientific research, the Alliance has become a leader in New Mexico in using cooperative ventures to cost-effectively expand resources supporting their scientific and technical communities. During 1994, the alliance continued to expand on their strategic planning foundation to enhance access to research information for the scientific and technical communities. Significant progress was made in facilitating easy access to the on-line catalogs of member libraries via connections through the Internet. Access to Alliance resources is now available via the World Wide Web and Gopher, as well as links to other databases and electronic information. This report highlights the accomplishments of the Alliance during calendar year 1994.

  13. User support for a library-managed online database search service: the BMA Library free MEDLINE service.

    PubMed

    Rowlands, J; Yeadon, J; Forrester, W; McSeán, T

    1997-07-01

    This paper discusses user support in the context of a library-managed online database search service. Experience is drawn from the British Medical Association (BMA) Library's Free MEDLINE Service. More than 9,600 BMA members, who are largely unfamiliar with computer communications and database searching, have registered as users of the service. User support has played a significant role in the development of the service and has comprised four main aspects: an information pack, a help desk, online help, and MEDLINE courses. The paper includes an analysis of help desk usage statistics collected from January 1996 through June 1996, and highlights other relevant research. Plans for further service enhancements and their implications in terms of future user support are discussed. PMID:9285124

  14. 45 CFR Appendix A to Part 1611 - Legal Services Corporation 2010 Poverty Guidelines *

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... 45 Public Welfare 4 2010-10-01 2010-10-01 false Legal Services Corporation 2010 Poverty Guidelines... Corporation 2010 Poverty Guidelines * Legal Services Corporation 2010 Income Guidelines * Size of household 48...: 4,675 5,850 5,375 * The figures in this table represent 125% of the poverty guidelines by...

  15. AHEC library services: from circuit rider to virtual librarian

    PubMed Central

    McDuffee, Diana C.

    2000-01-01

    The North Carolina Area Health Education Centers Library and Information Services (NC AHEC LIS) Network provides library outreach services to rural health care providers in all nine AHEC regions of North Carolina. Over the last twenty-five years, the AHEC and university-based librarians have collaborated to create a model program for support of community-based clinical education and information access for rural health care providers. Through several collaborative projects, they have supported Internet access for rural health clinics. The NC AHEC Digital Library—under development by NC AHEC, University of North Carolina at Chapel Hill, Duke University, East Carolina University, and Wake Forest University—will further extend access to electronic biomedical information and resources to health professionals in a statewide digital library. PMID:11055304

  16. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    ERIC Educational Resources Information Center

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  17. 75 FR 2836 - Schools and Libraries Universal Service Support Mechanism

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-01-19

    ...In this document, we propose revising the Federal Communications Commission's (Commission) rules regarding the schools and libraries universal service support mechanism, also known as the E- rate program, to comply with the requirements of the Protecting Children in the 21st Century Act. Among other things, the Protecting Children in the 21st Century Act, titled Promoting Online Safety in......

  18. 75 FR 10199 - Schools and Libraries Universal Service Support Mechanism

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-03-05

    ...In the companion order that accompanied a Notice of Proposed Rulemaking (NPRM), the Commission enabled schools that receive funding from the E-rate program (more formally, the schools and libraries universal service support program) to allow members of the general public to use the schools' Internet access during non-operating hours. The Commission waived, on its own motion, through funding......

  19. Growing a Technology Equipment Service in an Academic Library

    ERIC Educational Resources Information Center

    Anderson, Sean; Weatherbee, Sue

    2012-01-01

    The 21st-century student is highly technological. In order to encourage and enable the technologically advanced students, the authors wanted to develop a technology equipment service in the library at Texas A&M University-Commerce. They had an idea of what they wanted to accomplish but were unsure of how to get started. They started a small…

  20. Florida Library Services and Construction Act; FY 73 Annual Report.

    ERIC Educational Resources Information Center

    Florida State Library, Tallahassee.

    The Florida 1973 annual report of programs under Title I and Title III of the Library Services and Construction Act gives an overview of expenditures and programs, followed by information on the specific projects including the objectives, accomplishments and failures, special problems or observations about the project and effectiveness of the…

  1. Annual Program: Library Services and Construction Act. 1995-1996.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This report provides information on South Carolina's Library Services and Construction Act (LSCA) projects for fiscal year 1995. It includes: copies of applications for federal assistance and grant award notifications; a list of LSCA staff and responsibilities; a fiscal breakdown for Titles I and III that itemizes spending on activities within…

  2. Annual Program: Library Services and Construction Act. 1994-1995.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This report provides information on South Carolina's Library Services and Construction Act (LSCA) projects for fiscal year 1994. It includes: copies of applications for federal assistance and grant award notifications; a list of LSCA staff and responsibilities; a fiscal breakdown for Titles I and III that itemizes spending on activities within…

  3. Annual Program: Library Services and Construction Act. 1996-1997.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This report provides information on South Carolina's Library Services and Construction Act (LSCA) projects for fiscal year 1996. It includes: copies of applications for federal assistance and grant award notifications; a list of LSCA staff and responsibilities; a fiscal breakdown for Titles I and III that itemizes spending on activities within…

  4. Grants for Libraries & Information Services. 2012 Digital Edition

    ERIC Educational Resources Information Center

    Foundation Center, 2011

    2011-01-01

    This publication is only available as a downloadable file. See who's giving and getting grants in your field. Strengthen your search for funds with the Foundation Center's digital edition of "Grants for Libraries & Information Services." This new "Grant Guide" reveals the scope of current foundation giving in the field. You'll find descriptions of…

  5. Educating School Library Leaders for Radical Change through Community Service

    ERIC Educational Resources Information Center

    Kimmel, Sue C.; Howard, Jody K.; Ruzzi, Bree

    2016-01-01

    Dresang's Radical Change (1999) has far-reaching implications for pre-service preparation programs for future library and information science leaders. The challenge is to create experiences that will assist with developing these leadership qualities. In this qualitative case study, the authors share findings related to leadership development from…

  6. The Future Role of Publishing Services in University Libraries

    ERIC Educational Resources Information Center

    Walters, Tyler

    2012-01-01

    This study explores possible futures for university-based library publishing services (LPS) and uses scenario planning as its research method. The study posits that the major force in developing LPS is the level of funding from the host university, with the most uncertain factor being whether faculty will adopt LPS. The study participants…

  7. Virtual Journal Room: MSU Libraries Table of Contents Service

    ERIC Educational Resources Information Center

    Sutherland, Michael; Clark, Jason

    2009-01-01

    Montana State University (MSU) Libraries (where the authors serve as web services librarian and digital initiatives librarian, respectively) is perhaps unique because it has no current periodicals room due to lack of space. As a result, finding current journals for research is difficult for its patrons, who do not always know how or where to…

  8. Using Augmented Reality Tools to Enhance Children's Library Services

    ERIC Educational Resources Information Center

    Meredith, Tamara R.

    2015-01-01

    Augmented reality (AR) has been used and documented for a variety of commercial and educational purposes, and the proliferation of mobile devices has increased the average person's access to AR systems and tools. However, little research has been done in the area of using AR to supplement traditional library services, specifically for patrons aged…

  9. Red, White, and Blues: Library Services to a Satellite Campus

    ERIC Educational Resources Information Center

    Lee, Marta

    2004-01-01

    Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent…

  10. Reference Services in the Liberal Arts College Library: Student Awareness.

    ERIC Educational Resources Information Center

    Durfee, Linda Jean

    In order to ascertain the extent to which undergraduate full-time and part-time students at Lake Forest College, Illinois, were aware of existing library reference services, a telephone interview of randomly selected students was conducted in spring 1982, using a revised questionnaire originally developed for a similar study at the University of…

  11. Library Service to Spanish Speaking Patrons: A Practical Guide.

    ERIC Educational Resources Information Center

    Moller, Sharon Chickering

    This book is a guide for librarians and media specialists who recognize the value of bilingual-bicultural education and are looking for ideas to develop library services for their Spanish-speaking patrons. Chapter one gives a brief history of Spanish-speaking people in the United States, as well as cultural characteristics, family role,…

  12. Survey of Library Service in Local Correctional Facilities.

    ERIC Educational Resources Information Center

    American Library Association, Chicago, IL.

    Presented here are the results of a systematic attempt to document on a national scale the existence, quality, and quantity of library service provided to an often neglected segment of the public: the inmates, both adult and juvenile, housed in city and county jails, detention centers, work farms, half-way houses, diagnostic treatment centers, or…

  13. Marketing/Planning Library and Information Services. Second Edition.

    ERIC Educational Resources Information Center

    Weingand, Darlene E.

    In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

  14. Library Services to Distance Learners in the Commonwealth: A Reader.

    ERIC Educational Resources Information Center

    Watson, Elizabeth F., Ed.; Jagannathan, Neela, Ed.

    The provision of good library services is a crucial factor in determining the quality of distance education. This collection of articles acquaints readers with distance librarianship as it is practiced in developed and developing countries throughout the British Commonwealth. The reader includes: "Introduction" (Michael Wooliscroft); "Distance…

  15. Technology Provides Innovative Reference Services at University of Michigan Libraries.

    ERIC Educational Resources Information Center

    Dent, Valeda Frances

    2000-01-01

    Describes the Interactive Reference Assistance project developed at the University of Michigan to provide remote reference service for students in campus residence halls through the use of specialized software, desktop computers, and desktop cameras that allowed video and audio links directly to library reference staff. (LRW)

  16. Serving Diverse Library Populations Through the Specialized Instructional Services Concept.

    ERIC Educational Resources Information Center

    Osborne, Nancy Seale; Poon, Cecilia

    1995-01-01

    Describes Specialized Instructional Services developed by the library at the State University of New York College at Oswego to meet the needs of nontraditional adult students, students of color, and students with disabilities. Highlights include the cultural diversity of international students, cooperation with other campus offices, and future…

  17. Faculty and Staff Use of Academic Library Resources and Services: A University of Iowa Libraries' Perspective.

    ERIC Educational Resources Information Center

    Washington-Hoagland, Carlette; Clougherty, Leo

    2002-01-01

    Discusses the effects of reductions in federal funding on academic libraries and describes the development and implementation of a faculty and staff needs assessment at the University of Iowa that identified what resources and services are used for research, teaching, study, and work so plans can be made for the future. (Author/LRW)

  18. Library 2.0 versus Other Library Service Models: A Critical Analysis

    ERIC Educational Resources Information Center

    Kwanya, Tom; Stilwell, Christine; Underwood, Peter G.

    2012-01-01

    Literature on library service models is scarce and exists mainly in non-traditional formats such as blog entries and webpages. Nonetheless, the subject evokes heated debate among librarians with many supporting the model they are using, sometimes without understanding that there are other options which perhaps could be better for their…

  19. Introduction to Library Public Services. Sixth Edition. Library and Information Science Text Series.

    ERIC Educational Resources Information Center

    Evans, G. Edward; Amodeo, Anthony J.; Carter, Thomas L.

    This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

  20. Libraries across Land and Sea: Academic Library Services on International Branch Campuses

    ERIC Educational Resources Information Center

    Green, Harriett

    2013-01-01

    This preliminary study explores how library services are offered at the international branch campuses of U.S. institutions of higher education, including librarians' experiences, challenges faced, and collaborations with the home U.S. institutions. The data from a Web survey distributed to international branch campus librarians, a conducted…

  1. UQ Library's First CIS: Towards Customising Information Services at the University of Queensland Library.

    ERIC Educational Resources Information Center

    Foxlee, Ruth; Borchardt, Karen

    The University of Queensland (Australia) Library (UQL) conducted a pilot study to investigate how the university's leading researchers and postgraduate students gather information and what services and/or collections would create the ideal research environment for them. At focus group sessions, researchers and students were asked about information…

  2. Great Service Pays: A Model for Service Delivery in an Academic Music Library

    ERIC Educational Resources Information Center

    Wilson, Andrew M.

    2007-01-01

    Special-subject libraries can be particularly intimidating for casual and seasoned patrons alike. Music libraries, with their variety of materials, formats, and vocabularies, can present particular challenges for the user. With this proposal for a model of service delivery, as well as many tips gained through experience working the front-of-house…

  3. State of the art of geoscience libraries and information services

    SciTech Connect

    Pruett, N.J.

    1986-01-01

    Geoscience libraries and geoscience information services are closely related. Both are trying to meet the needs of the geoscientists for information and data. Both are also being affected by many trends: increased availability of personal computers; decreased costs of machine readable storage; increased availability of maps in digital format (Pallatto, 1986); progress in graphic displays and in developing Geographic Information System, (GIS) (Kelly and Phillips, 1986); development in artificial intelligence; and the availability of new formats (e.g. CD-ROM). Some additional factors are at work at changing the role of libraries: libraries are coming to recognize the impossibility of collecting everything and the validity of Bradford's Law unobtrustive studies of library reference services have pointed out that only 50% of the questions are answered correctly it is clear that the number of databases is increasing although good figures for specifically geoscience databases are not available; lists of numeric database are beginning to appear; evaluative (as opposed to purely descriptive) reviews of available bibliographic databases are beginning to appear; more and more libraries are getting online catalogs and results of studies of users of online catalog are being used to improve catalog design; and research is raising consciousness about the value of; and research is raising consciousness about the value of information. All these trends are having or will have an effect on geoscience information.

  4. Integrating Information Services for Dental Schools into a Health Sciences Library *

    PubMed Central

    Darling, Louise

    1970-01-01

    Standards for dental school libraries are first discussed, and the actual state of such libraries described. Advantages and disadvantages of combining the dental library with the health sciences library are weighed. A description is given of the experience at UCLA of integrating dentistry into the total Biomedical Library, with details on serial and monograph selection, together with figures on the size of the collection. Services required of a dental library are detailed, and particular services offered by UCLA described. PMID:5439908

  5. A distributed, collaborative, structuring model for a clinical-guideline digital-library.

    PubMed

    Shahar, Yuval; Shalom, Erez; Mayaffit, Alon; Young, Ohad; Galperin, Maya; Martins, Susana; Goldstein, Mary

    2003-01-01

    The Digital Electronic Guideline Library (DeGeL) is a Web-based framework and a set of distributed tools that facilitate gradual conversion of clinical guidelines from free text, through semi-structured text, to a fully structured, executable representation. Thus, guidelines exist in a hybrid, multiple-format representation The three formats support increasingly sophisticated computational tasks. The tools perform semantic markup, classification, search, and browsing, and support computational modules that we are developing, for run-time application and retrospective quality assessment. We describe the DeGeL architecture and its collaborative-authoring authorization model, which is based on (1) multiple medical-specialty authoring groups, each including a group manager who controls group authorizations, and (2) a hierarchical authorization model based on the different functions involved in the hybrid guideline-specification process. We have implemented the core modules of the DeGeL architecture and demonstrated distributed markup and retrieval using the knowledge roles of two guidelines ontologies (Asbru and GEM). We are currently evaluating several of the DeGeL tools. PMID:14728241

  6. PhysiomeSpace: digital library service for biomedical data.

    PubMed

    Testi, Debora; Quadrani, Paolo; Viceconti, Marco

    2010-06-28

    Every research laboratory has a wealth of biomedical data locked up, which, if shared with other experts, could dramatically improve biomedical and healthcare research. With the PhysiomeSpace service, it is now possible with a few clicks to share with selected users biomedical data in an easy, controlled and safe way. The digital library service is managed using a client-server approach. The client application is used to import, fuse and enrich the data information according to the PhysiomeSpace resource ontology and upload/download the data to the library. The server services are hosted on the Biomed Town community portal, where through a web interface, the user can complete the metadata curation and share and/or publish the data resources. A search service capitalizes on the domain ontology and on the enrichment of metadata for each resource, providing a powerful discovery environment. Once the users have found the data resources they are interested in, they can add them to their basket, following a metaphor popular in e-commerce web sites. When all the necessary resources have been selected, the user can download the basket contents into the client application. The digital library service is now in beta and open to the biomedical research community. PMID:20478910

  7. PhysiomeSpace: digital library service for biomedical data

    PubMed Central

    Testi, Debora; Quadrani, Paolo; Viceconti, Marco

    2010-01-01

    Every research laboratory has a wealth of biomedical data locked up, which, if shared with other experts, could dramatically improve biomedical and healthcare research. With the PhysiomeSpace service, it is now possible with a few clicks to share with selected users biomedical data in an easy, controlled and safe way. The digital library service is managed using a client–server approach. The client application is used to import, fuse and enrich the data information according to the PhysiomeSpace resource ontology and upload/download the data to the library. The server services are hosted on the Biomed Town community portal, where through a web interface, the user can complete the metadata curation and share and/or publish the data resources. A search service capitalizes on the domain ontology and on the enrichment of metadata for each resource, providing a powerful discovery environment. Once the users have found the data resources they are interested in, they can add them to their basket, following a metaphor popular in e-commerce web sites. When all the necessary resources have been selected, the user can download the basket contents into the client application. The digital library service is now in beta and open to the biomedical research community. PMID:20478910

  8. Lesbian, Gay, and Bisexual Library Service: A Review of the Literature.

    ERIC Educational Resources Information Center

    Joyce, Steven

    2000-01-01

    A review of relevant library literature suggests that public library service to lesbian, gay, and bisexual people is poor. Offers ten suggestions to improve library services to these groups and discusses user studies; access, including classification and cataloging; library holdings; and social responsibility versus professional neutrality.…

  9. Multiple Case Studies of Public Library Systems in New York State: Service Decision-Making Processes

    ERIC Educational Resources Information Center

    Ren, Xiaoai

    2012-01-01

    This research examined the functions and roles of public library systems in New York State and the services they provide for individual libraries and the public. The dissertation further studied the service decision-making processes at three selected New York State cooperative public library systems. Public library systems have played an important…

  10. The National Library of Medicine Programs and Services, Fiscal Year 1974.

    ERIC Educational Resources Information Center

    National Library of Medicine (DHEW), Bethesda, MD.

    The activities and projects of the National Library of Medicine are described. New and continuing programs in library services and operations, on-line computer retrieval services, grants for library assistance, audiovisual programs, and health communications research are included. International activities of the Library are outlined. Summary…

  11. Report on the Library Services Study of April 10, 1979 at the City of Brampton Public Library and Art Gallery.

    ERIC Educational Resources Information Center

    Schrader, Alvin M.

    The quality and success of library services to users at the City of Brampton Public Library and Art Gallery, Ontario, Canada, were investigated through a series of questionnaires, statistical data analyses, and comparisons with past use studies of this and other public libraries. The study utilized the operational methodology outlined by Altman in…

  12. Guidelines for the Management of Professional Associations in the Fields of Archives, Library and Information Work.

    ERIC Educational Resources Information Center

    Bowden, Russell; And Others

    This guide is prepared with the objective of improving the management and efficiency of professional associations in the library, information and documentation, and archive fields. It is hoped that improving their efficiency will contribute to the better development of such services in the Third World in particular and will assist in the…

  13. Libraries for the Blind in the Information Age: Guidelines for Development. IFLA Professional Reports, No. 86

    ERIC Educational Resources Information Center

    Kavanagh, Rosemary, Ed.; Skold, Beatrice Christensen, Ed.

    2005-01-01

    Visually impaired people have the same information needs as sighted people. Just as sighted people might read a newspaper, listen to a CD or download electronic information from the Internet, visually impaired people also want access to relevant information in their chosen accessible format. Developing an efficient library service for…

  14. Proposed standards for professional health sciences library services in hospitals of New York State.

    PubMed Central

    Hutchinson, A P; O'Connell, M; Richards, B B; Thompson, J L; Wheeler, R A

    1981-01-01

    Hospital libraries are considered to be the basic unit of the medical information system. A major statewide effort was begun in 1978 to introduce and support legislation in the New York State Legislature which would encourage hospitals to establish and maintain libraries that meet minimum services standards. Included in this legislation is the concept that the Commissioner of Education in consultation with the Commissioner of Health shall have the power to establish standards for hospital libraries. The Ad Hoc Committee for the Promotion of Hospital Library Services, Western New York Library Resources Council, proposes The Standards for Professional Health Sciences Library Services in Hospitals of New York State to clarify and to strengthen existing hospital library standards. These standards differ specifically from the Joint Commission on Accreditation of Hospitals standards in that they place equal and specific emphasis on eleven points: administration, qualifications of library staff, continuing education of library staff, requirement for a library advisory committee, required library services, required library resources, library space requirements, library budget, library network and consortium membership, documentation of library policy, and continued evaluation of the needs of the hospital for library service. Detailed interpretations are provided. An appendix describes the qualifications of a hospital library consultant. PMID:7248591

  15. Development of the research lifecycle model for library services

    PubMed Central

    Vaughan, KTL; Lerner, Rachel C.; McElfresh, Karen R.; Pavlech, Laura; Romito, David; Reeves, Laurie H.; Morris, Erin N.

    2013-01-01

    Question: Can the niche services of individual librarians across multiple libraries be developed into a suite of standard services available to all scientists that support the entire research lifecycle? Setting: Services at a large, research-intensive state university campus are described. Method: Initial data were collected via concept mapping by librarians. Additional data were collected at conferences and meetings through interactive poster presentations. Main Results: Services of interest to scientists for each of the stages in the research lifecycle were developed by the team to reflect the wide range of strengths of team members in aggregate. Conclusion: Input from researchers was the most effective tool for developing the model. A flexible research lifecycle model can be developed to match the needs of different service groups and the skills of different librarians. PMID:24163603

  16. 76 FR 10916 - Sunshine Act Meeting of the National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-02-28

    ... ARTS AND THE HUMANITIES Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of meeting. SUMMARY: This notice sets forth the agenda of the forthcoming meeting of the National Museum and Library Services Board....

  17. A Survey of the Usability of Digital Reference Services on Academic Health Science Library Web Sites

    ERIC Educational Resources Information Center

    Dee, Cheryl; Allen, Maryellen

    2006-01-01

    Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that…

  18. 77 FR 24741 - Sunshine Act Meeting; National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-04-25

    ... ARTS AND THE HUMANITIES Sunshine Act Meeting; National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of meeting. SUMMARY: This notice sets forth the agenda of the forthcoming meeting of the National Museum and Library Services Board....

  19. Survey of User Service Policies in Indiana Libraries and Information Centers.

    ERIC Educational Resources Information Center

    Olson, Edwin E.

    The areas of strength and the areas of weakness in the general patterns of library user service policies in Indiana are identified. The study also presents information which will have an impact on planning and provision of future library services in the state. The current pattern of library service policies in Indiana are compared with the optimal…

  20. 76 FR 63666 - Sunshine Act Meeting of the National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-10-13

    ... ARTS AND THE HUMANITIES Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of meeting. SUMMARY: This notice sets forth the agenda of the forthcoming meeting of the National Museum and Library Services Board....

  1. People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.

    ERIC Educational Resources Information Center

    Montanelli, Dale S., Ed.; Stenstrom, Patricia F., Ed.

    This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…

  2. Tribal Library Procedures Manual. TRAILS (Training and Assistance for Indian Library Services), September 10, 1985-January 10, 1987.

    ERIC Educational Resources Information Center

    Patterson, Lotsee

    This manual resulted from a 2-year project to improve, develop, and expand public library and information services to American Indians and Alaska Natives. Designed to serve as a guide for tribal and community librarians who may lack professional training, the manual offers descriptions of library services, procedures, and management issues. An…

  3. Planning for Service. The Five-Year Plan of the Chicago Public Library/Chicago Library System. 1977-1981.

    ERIC Educational Resources Information Center

    Reich, David L.; And Others

    This five-year plan of the Chicago Public Library revises the plan of 1976-1980. Several operational/procedural objectives have been dropped and incorporated in normal operations. New goals, objectives, and tasks are service-directed with special attention to expanding services to affiliated and other cooperating Chicago libraries. The specific…

  4. The Off-Campus Library Services Conference Proceedings (7th, San Diego, California, October 25-27, 1995).

    ERIC Educational Resources Information Center

    Jacob, Carol J., Comp.

    This conference proceedings of off-campus library services includes 37 papers covering the following topics: ensuring excellence in distance library services; DePaul University's research consultation service; using videos to promote library service; a virtual academic library project in England; student-centered library instruction off campus;…

  5. Evaluating the uptake of Canada's new physical activity and sedentary behavior guidelines on service organizations' websites.

    PubMed

    Gainforth, Heather L; Berry, Tanya; Faulkner, Guy; Rhodes, Ryan E; Spence, John C; Tremblay, Mark S; Latimer-Cheung, Amy E

    2013-06-01

    New evidence-based physical activity and sedentary behavior guidelines for Canadians were launched in 2011. As a consequence, service organizations that promote physical activity directly to the public needed to change their promotion materials to reflect the new guidelines. Little is known about the rate at which service organizations adopt and integrate new evidence-based guidelines and determinants of guideline adoption. In this natural observational study, we evaluated the rate of online adoption of the new guidelines among key service organizations that promote physical activity and examined participation in a booster webinar as a supplemental dissemination strategy. One hundred fifty nine service organization websites were coded by one of six raters prior to the release of the new guidelines as well as at 3, 6, and 9 months after the release. Online adoption of the guidelines increased during the coding period with 51 % of organizations posting the guidelines or related information on their websites. Organizations' engagement in a webinar was associated with their adoption of the guidelines. The release of new Canadian Physical Activity and Sedentary Behaviour Guidelines led to increased guideline adoption on service organizations' websites. However, adoption was not universal. In order for the uptake of the new guidelines to be successful, further efforts need to be taken to ensure that service organizations present physical activity guidelines on their websites. Comprehensive, active dissemination strategies tailored to address organizational barriers are needed to ensure online guideline adoption. PMID:24073168

  6. USER SERVICES AND EXTENSION SERVICES IN SELECTED SPECIAL LIBRARIES AND INFORMATION CENTERS IN THE UNITED STATES.

    ERIC Educational Resources Information Center

    NONINI, CERISE

    A SURVEY BY QUESTIONNAIRE WAS MADE OF THE PROBLEM OF USER SERVICES AND EXTENSION SERVICES USED IN THE DISSEMINATION OF MATERIALS AND INFORMATION TO A SELECTED NUMBER OF INDUSTRIAL LIBRARIES. THE SURVEY RESULTED IN DATA CONCERNING STAFF SIZE, PROFESSIONAL-TO-CLERICAL RATIO, SIZE OF BOOK, DOCUMENT, PERIODICAL AND MICROFORM COLLECTIONS, LIBRARY…

  7. IFLA General Conference, 1987. Division of Libraries Serving the General Public. Libraries Serving Disadvantaged Persons Section. Library Services to Multicultural Populations Section. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    Eleven of the 15 papers in this collection discuss library services for disadvantaged persons; the remaining four papers are concerned with services to multicultural populations. The papers from the Section of Libraries Serving Disadvantaged Persons appear first in this list: (1) "The Development and Future of Easy Readers for Adults in the UK"…

  8. Mobile Library Guidelines. IFLA Professional Report No. 28 [and] Lineamientos sobre Bibliotecas Moviles. Informes Professionales de IFLA: 30.

    ERIC Educational Resources Information Center

    Pestell, Robert

    This publication provides the latest information available on the equipment and operation of mobile libraries operating out of road vehicles. The guide provides details on the establishment of mobile library services, financing, vehicles, furniture and equipment, staffing, collections, service base, and publicity. Some generalizations with regard…

  9. The New York State Program for the Conservation and Preservation of Library Research Materials. Conservation Environment Guidelines for Libraries and Archives.

    ERIC Educational Resources Information Center

    Lull, William P.; Banks, Paul N.

    These guidelines are intended to orient the library/archives professional in New York to the common issues, language, pitfalls, and opportunities involved in dealing with the built environment and its impact on the conservation and preservation of a valuable collection. Although developed for the climate typical in New York State, many aspects…

  10. A Study of Library Service in the Lake Agassiz Region of North Dakota.

    ERIC Educational Resources Information Center

    North Dakota State Library Commission, Bismarck.

    A needs assessment of the library services of the Lake Agassiz region of North Dakota was begun in 1974. A mail survey of the area population and an in-library user survey were conducted. Almost all libraries in the region fell below state standards on holdings primarily because the population base was inadequate to support 11 municipal libraries.…

  11. Fast Facts: Recent Statistics from the Library Research Service, Numbers 256-265. February - November, 2008

    ERIC Educational Resources Information Center

    Online Submission, 2008

    2008-01-01

    Issues 256 through 265 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2008 include computer usage by public library patrons, Colorado summer reading programs, children's' use of public libraries, and the distribution of jobs…

  12. Health sciences libraries in Kuwait: a study of their resources, facilities, and services

    PubMed Central

    Al-Ansari, Husain A.; Al-Enezi, Sana

    2001-01-01

    The purpose of this study was to examine the current status of health sciences libraries in Kuwait in terms of their staff, collections, facilities, use of information technology, information services, and cooperation. Seventeen libraries participated in the study. Results show that the majority of health sciences libraries were established during the 1980s. Their collections are relatively small. The majority of their staff is nonprofessional. The majority of libraries provide only basic information services. Cooperation among libraries is limited. Survey results also indicate that a significant number of health sciences libraries are not automated. Some recommendations for the improvement of existing resources, facilities, and services are made. PMID:11465688

  13. Developing and implementing health and sustainability guidelines for institutional food service.

    PubMed

    Kimmons, Joel; Jones, Sonya; McPeak, Holly H; Bowden, Brian

    2012-05-01

    Health and sustainability guidelines for institutional food service are directed at improving dietary intake and increasing the ecological benefits of the food system. The development and implementation of institutional food service guidelines, such as the Health and Human Services (HHS) and General Services Administration (GSA) Health and Sustainability Guidelines for Federal Concessions and Vending Operations (HHS/GSA Guidelines), have the potential to improve the health and sustainability of the food system. Institutional guidelines assist staff, managers, and vendors in aligning the food environment at food service venues with healthier and more sustainable choices and practices. Guideline specifics and their effective implementation depend on the size, culture, nature, and management structure of an institution and the individuals affected. They may be applied anywhere food is sold, served, or consumed. Changing institutional food service practice requires comprehensive analysis, engagement, and education of all relevant stakeholders including institutional management, members of the food supply chain, and customers. Current examples of food service guidelines presented here are the HHS and GSA Health and Sustainability Guidelines for Federal Concessions and Vending Operations, which translate evidence-based recommendations on health and sustainability into institutional food service practices and are currently being implemented at the federal level. Developing and implementing guidelines has the potential to improve long-term population health outcomes while simultaneously benefitting the food system. Nutritionists, public health practitioners, and researchers should consider working with institutions to develop, implement, and evaluate food service guidelines for health and sustainability. PMID:22585909

  14. Developing and Implementing Health and Sustainability Guidelines for Institutional Food Service123

    PubMed Central

    Kimmons, Joel; Jones, Sonya; McPeak, Holly H.; Bowden, Brian

    2012-01-01

    Health and sustainability guidelines for institutional food service are directed at improving dietary intake and increasing the ecological benefits of the food system. The development and implementation of institutional food service guidelines, such as the Health and Human Services (HHS) and General Services Administration (GSA) Health and Sustainability Guidelines for Federal Concessions and Vending Operations (HHS/GSA Guidelines), have the potential to improve the health and sustainability of the food system. Institutional guidelines assist staff, managers, and vendors in aligning the food environment at food service venues with healthier and more sustainable choices and practices. Guideline specifics and their effective implementation depend on the size, culture, nature, and management structure of an institution and the individuals affected. They may be applied anywhere food is sold, served, or consumed. Changing institutional food service practice requires comprehensive analysis, engagement, and education of all relevant stakeholders including institutional management, members of the food supply chain, and customers. Current examples of food service guidelines presented here are the HHS and GSA Health and Sustainability Guidelines for Federal Concessions and Vending Operations, which translate evidence-based recommendations on health and sustainability into institutional food service practices and are currently being implemented at the federal level. Developing and implementing guidelines has the potential to improve long-term population health outcomes while simultaneously benefitting the food system. Nutritionists, public health practitioners, and researchers should consider working with institutions to develop, implement, and evaluate food service guidelines for health and sustainability. PMID:22585909

  15. Using the "New Planning for Results" Process To Create Local Standards of Library Service.

    ERIC Educational Resources Information Center

    Kotch, Marianne

    2002-01-01

    Discusses "The New Planning for Results" manual published by the American Library Association that helps create local standards of public library service, and provides implementation examples based on experiences in Vermont. Highlights include evaluating community needs; service responses to those needs; developing library objectives; and…

  16. Annual Program. Library Services and Construction Act, 1986-1987, and FY 1986 Summary.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    This document comprises the Library Services and Construction Act (LSCA) 1986-1987 annual program and the FY 86 LSCA summary for the South Carolina State Library. The annual program includes fiscal information and project descriptions for the following LSCA projects: (1) Title I--Library Services, including Projects IA--General Administration,…

  17. Library Services and Construction Act (LSCA). South Carolina State-Administration Annual Program, 1992-1993.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    Supporting documentation for the grant and use of Federal Library Services and Construction Act (LSCA) funds in South Carolina is presented in this annual program. Under Title I, Library Services, the bulk of the grant money is planned for the following projects: (1) general administration (Project I-A); (2) library interpretation (Project I-B);…

  18. The Role of Libraries in Providing Services to Adults Learning English. ERIC Digest.

    ERIC Educational Resources Information Center

    Quezada, Shelley

    This digest discusses some of the challenges facing libraries in the area of service to adults learning English as a Second Language. It describes services provided for this population by some libraries, and suggests tools and approaches that other libraries can use. It also outlines actions that participants at the 1991 White House Conference on…

  19. In Service to Iowa: Public Library Measures of Quality. Second Edition.

    ERIC Educational Resources Information Center

    Iowa State Library, Des Moines.

    This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…

  20. Mississippi's Annual Descriptive Report; Fiscal 1973, Under the Library Services and Construction Act.

    ERIC Educational Resources Information Center

    Mississippi Library Commission, Jackson.

    This report by the Mississippi Library Commission (MLC) describes its organization and activities and also library developments in Mississippi under the Library Services and Construction Act for the fiscal year 1973. The long range goals are listed as well as the resources development and services which the MLC has undertaken. The recent staff…

  1. Activity-Based Costing in User Services of an Academic Library.

    ERIC Educational Resources Information Center

    Ellis-Newman, Jennifer

    2003-01-01

    The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

  2. National Library Service for the Blind and Physically Handicapped. Working Paper.

    ERIC Educational Resources Information Center

    Battelle Memorial Inst., Columbus, OH. Columbus Labs.

    Based on observations made at the National Library Service for the Blind and Physically Handicapped (NLS) on September 8, 9, and 10, 1982 and on documents supplied by NLS, this report compares standards published in the 1979 document entitled "Standards of Service for the Library of Congress Network of Libraries for the Blind and Physically…

  3. Evaluation of the Role of the State Library of Florida in Youth Services.

    ERIC Educational Resources Information Center

    Johnson, Debra Wilcox

    This report summarizes findings from the State Library of Florida's "Evaluation of Statewide Youth Services Program" project. The project was designed to assist the State Library of Florida in developing a long-range plan for youth services and to link the public library effort to "Blueprint 2000," the Florida education goals, and the federal…

  4. LSCA; Library Services and Construction Act, Title I. Special Project Reports, Fiscal Year 1975.

    ERIC Educational Resources Information Center

    Massachusetts State Dept. of Education, Boston. Bureau of Library Extension.

    Fifteen public library programs operating within the State of Massachusetts during FY 1975, and funded through the Library Services and Construction Act, are described: radio cassette revivals for the elderly; preschool program for Spanish-speaking children; reaching nonreading children with audiovisual materials; library services to the elderly…

  5. Majority of States Report Decline in Support for Library Services. Research Brief Number 3

    ERIC Educational Resources Information Center

    Henderson, Everett; Lonergan, James

    2011-01-01

    For over a half a century, State Library Administrative Agencies (SLAAs) have played a key role in the development and delivery of library services in the United States. While the organization and responsibilities of these agencies vary from state to state, they have two things in common: state-level planning for library services and…

  6. Reference Materials and Services for a Small Hospital Library. 5th Revised Edition.

    ERIC Educational Resources Information Center

    Kesti, Julie, Comp.; Graham, Elaine, Comp.

    This manual suggests and describes recommended reference services and sources for a small hospital library. Focusing on reference services, the first section includes information on ready-reference services; bibliographic search services, including taking and processing a request for a bibliography, National Library of Medicine literature…

  7. The Case for Home-Grown, Sustainable, Next Generation Library Services

    ERIC Educational Resources Information Center

    Haefele, Chad

    2011-01-01

    While libraries offer next generation public services such as mobile access and e-books, these services are often neither home-grown nor sustainable. Libraries have a history of lending and services built on a simple model: they purchase an item and then provide it to the community. Unfortunately, the latest generation of services offered by…

  8. Self-Service Charge Systems: Current Technological Applications and Their Implications for the Future Library.

    ERIC Educational Resources Information Center

    Mardikian, Jackie

    1995-01-01

    Discusses a possible shift to self-service check-out systems for academic library patrons. Provides an annotated bibliography of 51 items that discuss the impact of self-service technology on the quality of service and customer satisfaction in libraries, service sectors, banking, and the vending industry. (LRW)

  9. Enhancing library services: an exploration in meeting customer needs through total quality management.

    PubMed

    Cundari, L; Stutz, K

    1995-01-01

    Total Quality Management (TQM) is a process which focuses on understanding customer needs and improving customer service and satisfaction. A TQM committee was created at the Devereux Foundation's Professional Library to assess user satisfaction and make recommendations for improving library services to better meet consumer needs. The committee distributed a satisfaction survey to 156 of the most likely library users and 84 (54%) were returned. Overall, survey results indicate that most consumers are satisfied with the materials and services provided by the Professional Library. Recommendations for improving library services and strategies for implementing these recommendations are discussed. PMID:10144945

  10. Federal Agency and Federal Library Reports: Library of Congress; Center for the Book; Federal Library and Information Center Committee; National Agricultural Library; National Library of Medicine; United States Government Printing Office; National Technical Information Service; National Archives and Records Administration; National Center for Education Statistics Library Statistics Program; National Commission on Libraries and Information Science; National Library of Education; Educational Resources Information Center.

    ERIC Educational Resources Information Center

    Fischer, Audrey; Cole, John Y.; Tarr, Susan M.; Carey, Len; Mehnert, Robert; Sherman, Andrew M.; Davis, Linda; Leahy, Debra W.; Chute, Adrienne; Willard, Robert S.; Dunn, Christina

    2003-01-01

    Includes annual reports from 12 federal agencies and libraries that discuss security, budgets, legislation, digital projects, preservation, government role, information management, personnel changes, collections, databases, financial issues, services, administration, Web sites, access to information, customer service, statistics, international…

  11. For Distinguished Public Service: Medical Library Association Honors FNLM and NIH MedlinePlus Magazine | NIH ...

    MedlinePlus

    ... turn Javascript on. For Distinguished Public Service: Medical Library Association Honors FNLM and NIH MedlinePlus Magazine Past ... hearing from you. The Friends of the National Library of Medicine has a warm and mutually appreciative ...

  12. Rural Libraries: A Forum For Rural Library Service. Volumes I-IX, 1980-1989 (20 Issues).

    ERIC Educational Resources Information Center

    Sheller, Rebekah, Ed.

    1989-01-01

    This serial examines problems and possibilities in rural library delivery of reading materials and information services. Typical articles cover: (1) research findings on recent changes and industralization in rural America; (2) role of the rural librarian in community development; (3) cooperation between rural libraries and rural public schools;…

  13. McGill Library Makes E-Books Portable: E-Reader Loan Service in a Canadian Academic Library

    ERIC Educational Resources Information Center

    Savova, Maria; Garsia, Matthew

    2012-01-01

    E-readers are increasingly popular personal devices, but can they be effectively used for the needs of academic libraries' clients? This paper employs an evidence-based approach that examines the role and efficacy of implementing an E-reader Loan Service at McGill University Library. Suggestions are offered as to what lending model and device…

  14. Libraries across the Education Continuum: Relationships between Library Services at the University of Montana and Regional High Schools

    ERIC Educational Resources Information Center

    Zoellner, Kate; Potter, Charlie

    2010-01-01

    This study explores the library instructional programming and resources of high school library media centers in western Montana with the intent of documenting and understanding both the services provided to and the experiences of first-year college students at the University of Montana. Results from the survey (n = 22) and site visits (n = 10)…

  15. Funding Programs and Grant-Making Agencies: National Endowment for the Humanities; Institute of Museum and Library Services Library Programs.

    ERIC Educational Resources Information Center

    Phelps, Thomas C.; Martin, Robert S.

    2003-01-01

    Includes reports from the National Endowment for the Humanities, discussing grants, federal-state partnerships, and a directory of state humanities councils; and from the Institute of Museum and Library Services Library Programs, including state-administered programs, funding, national leadership grant awards, Native American grants, and national…

  16. Delivery, Not Promises: The State Perspective on Library Services.

    ERIC Educational Resources Information Center

    Rockefeller, John D., IV

    1979-01-01

    Advocates development of libraries through statewide approach, using as an example the West Virginia library system where a conference on libraries was sponsored to increase citizen awareness and involvement. Workshops, outreach programs, open access, and library sharing are tools mentioned to make the library more useful to the individual. (SW)

  17. After-Hours Access to the Cleveland Clinic Foundation Library Services Department: An Examination of Services.

    ERIC Educational Resources Information Center

    Bouria, Deanne Daniels

    This study was launched to address concerns about the needs of after-hours users going unmet at the Cleveland (Ohio) Clinic Foundation Library Services Department. The collection itself is available for use on the premises by clinic employees 24 hours a day, but employees do not remain on site to provide assistance, materials may not be signed out…

  18. International Coalition of Library Consortia (ICOLC): Guidelines for Technical Issues in Request for Proposal (RFP) Requirements and Contract Negotiations.

    ERIC Educational Resources Information Center

    Online Libraries and Microcomputers, 1999

    1999-01-01

    Presents guidelines developed by the ICOLC (International Coalition of Library Consortia) regarding vendor contracts and negotiations that involve electronic information resources. Highlights include content issues, including HTML, use of printers, and use of multimedia; and platform issues, including system architecture, access control, security…

  19. Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.

    ERIC Educational Resources Information Center

    Cook, Colleen; Heath, Fred M.

    2001-01-01

    Describes a study of ARL (Association of Research Libraries) members called LibQUAL+ that identified users' perceptions of library service quality and measured gaps between expected service and perceived service. Discusses results of user interviews regarding information seeking behavior; self reliance; ubiquity and ease of access; and hours of…

  20. Survey of User Services in 42 Medical Libraries in Metropolitan Detroit.

    ERIC Educational Resources Information Center

    Pendell, Sandra Hanes

    Data regarding current services in hospital libraries of the metropolitan Detroit area form the nucleus of this study. The purpose of this study is two-fold: (1) to ascertain what services are given to users of hospital libraries and (2) to determine the value of the inventory as a means for obtaining information on user-services in hospital…

  1. Implementing a New Cloud Computing Library Management Service: A Symbiotic Approach

    ERIC Educational Resources Information Center

    Dula, Michael; Jacobsen, Lynne; Ferguson, Tyler; Ross, Rob

    2012-01-01

    This article presents the story of how Pepperdine University migrated its library management functions to the cloud using what is now known as OCLC's WorldShare Management Services (WMS). The story of implementing this new service is told from two vantage points: (1) that of the library; and (2) that of the service provider. The authors were the…

  2. Evaluating a Chat Reference Service at the University of South Alabama's Baugh Biomedical Library

    ERIC Educational Resources Information Center

    Clanton, Clista C.; Staggs, Geneva B.; Williams, Thomas L.

    2006-01-01

    The University of South Alabama's Baugh Biomedical Library recently initiated a chat reference service targeted at distance education students in the biomedical sciences. After one year of service, the library conducted an evaluation of the chat reference to assess the success of this mode of reference service. Both traditional reference and…

  3. Extending the Invitation: Using First Class Mail To Advertise and Encourage the Use of Library Services.

    ERIC Educational Resources Information Center

    Rothlisberg, Allen P.

    This report describes how the Northland Pioneer College (Arizona) Library advertises its services and its learning resource center collections. The services that are provided are listed, and it is noted that the library uses bookmarks, flyers, and public service announcements via newspapers, cable outlets, and radio stations to publicize these…

  4. Neighborhood Communications Centers: Planning Information and Referral Services in The Urban Library.

    ERIC Educational Resources Information Center

    Yin, Robert K.; And Others

    The potential development of information and referral (I&R) services in branch libraries was explored by examining five cases where such services have been initiated. The extent to which the public library system is appropriate for information and referral services was carefully examined in the light of its ability to carry on seven functions: (1)…

  5. Here's How! Practical Hints for Establishing Library Services in Homeless Shelters.

    ERIC Educational Resources Information Center

    Norfolk, Sherry Des Enfants

    This guide contains suggestions for those seeking to establish library services for homeless children, help for computerizing a homeless shelter, and a discussion of the problems and rewards of establishing library services in a shelter. Steps to establishing services include: (1) clarifying the purpose of the effort; (2) doing the homework to…

  6. Evolution of Reference: A New Service Model for Science and Engineering Libraries

    ERIC Educational Resources Information Center

    Bracke, Marianne Stowell; Chinnaswamy, Sainath; Kline, Elizabeth

    2008-01-01

    This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference services to be cost effective and provide quality service at the same time. The new model required…

  7. Depository Library Service Expectations and the Superintendent of Documents, Government Printing Office.

    ERIC Educational Resources Information Center

    Hernon, Peter; Dugan, Robert E.

    1998-01-01

    Libraries assume a significant financial obligation in the provision of government publications and products. The Government Printing Office (GPO) service roles, service pledges, and depository library service roles are discussed. The GPO's Superintendent of Documents (SUDOCS), an electronic depository program, will place a significant financial…

  8. Library Services for Users of Personal Digital Assistants: A Needs Assessment and Program Evaluation

    ERIC Educational Resources Information Center

    Carney, Stephen; Koufogiannakis, Denise; Ryan, Pam

    2007-01-01

    Research was undertaken to guide development of services for personal digital assistant (PDA) users at the University of Alberta Libraries. A variety of qualitative methods were used to assess user satisfaction with current PDA services and identify potential PDA services for the libraries and resources. The research and needs assessment results…

  9. Service Quality: An Unobtrusive Investigation of Interlibrary Loan in Large Public Libraries in Canada.

    ERIC Educational Resources Information Center

    Hebert, Francoise

    1994-01-01

    Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…

  10. The Impact of On-line Searching on Document Supply Services at Individual Libraries

    NASA Astrophysics Data System (ADS)

    Hosono, Kimio; Tanaka, Isao; Fukazawa, Yoshiko

    As use of on-line searching services has progressed in libraries, requests on primary materials have increased much more than before. For the purpose of clarifying this trend and countermeasures against it a survey by questionnaire was conducted in 1985. The respondants from totally 112 libraries are as follows ; 60 industrial libraries, 41 academic libraries and 11 libraries of research institutes and laboratories. It was shown that industrial libraries have received more requests on primary materials mostly resulting from on-line searching while the requests have not increased remarkably in academic libraries. Regardless the type of libraries, almost all libraries can not fully meet the requests with their own collection so that industrial libraries have to rely on external information services and academic libraries utilize interlibrary loan system. Requests are sent via on-line from industrial libraries, and by mail from academic libraries. In fact, any-libraries are not likely to review their material-collecting policy. Therefore it is urgent to establish the system which enables use of external information services or interlibrary loan system more than ever.

  11. Creating new library services through collaboration with resident groups : Aimimg at human resource development and information literacy education in ways only libraries can do : Study on activities of an NPO called Ueda Library Club

    NASA Astrophysics Data System (ADS)

    Morita, Utako

    Creating new library services through collaboration with resident groups : Aimimg at human resource development and information literacy education in ways only libraries can do : Study on activities of an NPO called Ueda Library Club

  12. Guidelines for Holding a Governor's Conference on Libraries: A Step-by-Step How to Do It Manual. ALTA Publication Number Three.

    ERIC Educational Resources Information Center

    Lynch, Mrs. Weldon

    This document is a revision of "Guidelines for Holding a Governor's Conference on Libraries (American Library Association, American Trustee Association, 1963). The report discusses what governor's conferences on libraries are and how they may be helpful. Many aspects of planning for such a conference are presented, including how much time to leave…

  13. IFLA General Conference, 1985. Division on Libraries Serving the General Public. Round Table on Library Service to Ethnic and Linguistic Minorities. Papers. the General Public. Round Table on Library Service to Ethnic and Linguistic Minorities. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    Papers on library services to ethnic and linguistic minorities which were presented at the 1985 International Federation of Library Associations (IFLA) conference include: (1) "On Serving the Older Polyglot: The Role of the Public Libraries in the United States" (Sylva N. Manoogian, United States); (2) "Minority Language Selection and Acquisition…

  14. Survivorship services for adult cancer populations: a pan-Canadian guideline

    PubMed Central

    Howell, D.; Hack, T.F.; Oliver, T.K.; Chulak, T.; Mayo, S.; Aubin, M.; Chasen, M.; Earle, C.C.; Friedman, A.J.; Green, E.; Jones, G.W.; Jones, J.M.; Parkinson, M.; Payeur, N.; Sabiston, C.M.; Sinclair, S.

    2011-01-01

    Objective Our goal was to develop evidence-based recommendations for the organization and structure of cancer survivorship services, and best-care practices to optimize the health and well-being of post–primary treatment survivors. This review sought to determine the optimal organization and care delivery structure for cancer survivorship services, and the specific clinical practices and interventions that would improve or maximize the psychosocial health and overall well-being of adult cancer survivors. Data Sources We conducted a systematic search of the Inventory of Cancer Guidelines at the Canadian Partnership Against Cancer, the U.S. National Guideline Clearinghouse, the Canadian Medical Association InfoBase, medline (ovid: 1999 through November 2009), embase (ovid: 1999 through November 2009), Psychinfo (ovid: 1999 through November 2009), the Cochrane Library (ovid; Issue 1, 2009), and cinahl (ebsco: 1999 through December 2009). Reference lists of related papers and recent review articles were scanned for additional citations. Methods Articles were selected for inclusion as evidence in the systematic review if they reported on organizational system components for survivors of cancer, or on psychosocial or supportive care interventions HOWELL et al. designed for survivors of cancer. Articles were excluded from the systematic review if they focused only on pediatric cancer survivor populations or on populations that transitioned from pediatric cancer to adult services; if they addressed only pharmacologic interventions or diagnostic testing and follow-up of cancer survivors; if they were systematic reviews with inadequately described methods; if they were qualitative or descriptive studies; and if they were opinion papers, letters, or editorials. Data Extraction and Synthesis Evidence was selected and reviewed by three members of the Cancer Journey Survivorship Expert Panel (SM, TC, TKO). The resulting summary of the evidence was guided further and reviewed

  15. Massachusetts Long-Range Program Under Library Services and Construction Act (P.L. 91-600).

    ERIC Educational Resources Information Center

    Massachusetts State Dept. of Education, Boston. Bureau of Library Extension.

    As required under the Library Services and Construction Act, Massachusetts has developed a long-range program document delineating its goals, sub-goals, and objectives for library services. The overall goal for library service is to provide all residents of the Commonwealth access to those library and information resources which will satisfy their…

  16. The Impact of Machine-Readable Data Bases on Library and Information Services. National Program for Libraries and Information Services Related Paper No. 26.

    ERIC Educational Resources Information Center

    Williams, Martha

    The growth and proliferation of machine-readable data bases have created a need to consider the nature of recent developments, the impact of those developments on library and information services, and their relationship with the National Commission on Library and Information Science (NCLIS) program. Data bases may contain information in a variety…

  17. Library Services and Construction Act (LSCA): Reauthorization Issues. CRS Issue Brief.

    ERIC Educational Resources Information Center

    Riddle, Wayne

    The Library Services and Construction Act (LSCA) was the first, and the largest, federal program of assistance to libraries, and as amended in 1990, contains eight titles that authorize aid to public libraries. In 1994, the appropriations authorizations for LSCA programs were extended for one year, but without substantive amendment, by the…

  18. Long-Range Plan for Library Services in Wisconsin, 1991-1996. Bulletin No. 92157.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    This report addresses the status of library development in Wisconsin, the needs and problems of libraries, and possible ways of meeting these needs over the next 5 years. These long-range plans developed by the staff of the Division for Library Services (DLS) reflect reports submitted to the DLS, surveys, consultations with librarians and…

  19. Virtual Services for Virtual Readers: Reference Reborn in the E-Library.

    ERIC Educational Resources Information Center

    Missingham, Roxanne

    This paper discusses reference services in the digital library. The introduction provides definitions of a digital library, and the first section summarizes the purposes of a digital library system, as well as key roles for information professionals. The second section provides examples of mediated and unmediated digital reference. The third…

  20. The Changing Role of the National Library Advisory Service in Slovenia.

    ERIC Educational Resources Information Center

    Bizjak, Vilenka Jakac; Novljan, Silva

    The National Library in Slovenia was fully authorized to develop on the national level the library network made up of all types of libraries. To fulfill the tasks, a special advisory center/service was founded to perform advising and developing tasks, as well as supervisory tasks. In the last decade, a significant change of its role has come…

  1. New Standards for Library Service to the Blind and Physically Handicapped.

    ERIC Educational Resources Information Center

    Prescott, Katherine

    1980-01-01

    The new Standards of Library Service for the Library of Congress Network of Libraries for the Blind and Physically Handicapped reflect many new dimensions in a program that has developed and changed radically in the decade following the standards of 1967. (Author)

  2. On the Improvement of the "Copyright Law" of Korea for Library Services for Persons with Disabilities

    ERIC Educational Resources Information Center

    Yoon, Hee-Yoon; Kim, Sin-Young

    2013-01-01

    One of the most important issues for world libraries at the present time is to extend copyright limitations and exceptions for reproduction, for library preservation and distribution services including lending and ILL/DDS, the printout and transmission of Internet information resources, copying of library materials which are rarely available…

  3. Library Service Enhancement Program, DePauw University. Grant Proposal and Quarterly Reports.

    ERIC Educational Resources Information Center

    Martindale, James; Hardesty, Larry

    The purpose of this grant, funded by the Council on Library Resources, was to allow a librarian to put aside normal duties for an academic year to explore with faculty, students, and administrators ways of improving library services, and to design methods of increasing library use by college students. A program was developed for orienting and…

  4. Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service

    ERIC Educational Resources Information Center

    Calvert, Kristin

    2015-01-01

    Despite the prevalence of academic libraries adopting web-scale discovery tools, few studies have quantified their effect on the use of library collections. This study measures the impact that EBSCO Discovery Service has had on use of library resources through circulation statistics, use of electronic resources, and interlibrary loan requests.…

  5. The University of New Mexico Medical Center Library's Health Information Services Outreach Program.

    ERIC Educational Resources Information Center

    Chamberlin, Susan B.; And Others

    Begun in 1980, the University of New Mexico Medical Center Library's statewide Outreach Program is a composite of many services and projects designed to meet the medical and health information needs of the state's diverse and scattered population. The only major biomedical library in New Mexico, the Library has built the program on existing…

  6. Public Services in Research Libraries: A Self-Study. Final Report of the Study Team.

    ERIC Educational Resources Information Center

    Association of Research Libraries, Washington, DC. Office of Management Studies.

    One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self-study of the University of California, Riverside (UCR) Libraries includes a brief description of the overall project and an…

  7. Guam Governor's Conference on Library and Information Services, 1990. Final Report.

    ERIC Educational Resources Information Center

    Wang, Chih; And Others

    This is the final report of the Guam Governor's Conference on Library and Information Services (GGCLIS), 1990. Approximately 160 delegates, representing library and information professionals, active library supporters, territorial and federal government officials, and the reading public, gathered together to develop recommendations for the…

  8. Services for Graduate Students: A Review of Academic Library Web Sites

    ERIC Educational Resources Information Center

    Rempel, Hannah Gascho

    2010-01-01

    A library's Web site is well recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting to find what works best for their users. As part of a redesign of the Oregon State…

  9. California Library Authority for Systems and Services. First Annual Report, 1976-77.

    ERIC Educational Resources Information Center

    California Library Authority for Systems and Services, San Jose.

    The California Library Authority for Systems and Services (CLASS) was formed by a Joint Exercise of Powers Agreement in June, 1976, to assist in developing and implementing a system for library program development and resource sharing. As a cooperative public agency, CLASS serves academic, public, and special libraries. The first annual report…

  10. The National Digital Information Infrastructure Preservation Program; Metadata Principles and Practicalities; Challenges for Service Providers when Importing Metadata in Digital Libraries; Integrated and Aggregated Reference Services.

    ERIC Educational Resources Information Center

    Friedlander, Amy; Duval, Erik; Hodgins, Wayne; Sutton, Stuart; Weibel, Stuart L.; McClelland, Marilyn; McArthur, David; Giersch, Sarah; Geisler, Gary; Hodgkin, Adam

    2002-01-01

    Includes 6 articles that discuss the National Digital Information Infrastructure Preservation Program at the Library of Congress; metadata in digital libraries; integrated reference services on the Web. (LRW)

  11. Medical library services in Kuwait: history and future prospects.

    PubMed Central

    Sullivan, M G; Brennen, P W

    1984-01-01

    Despite immense resources and a growing interest in education and libraries, library development in Kuwait has been restricted by the problems common to all developing countries. These include an overdose of bureaucracy, lack of trained librarians, and little perception of the library's importance in the educational system. Medical librarianship is virtually a new field. The only medical library of any significance in the country is the Faculty of Medicine Library established in 1974 to serve the newly organized Faculty of Medicine of Kuwait University. In recent years, the Faculty of Medicine Library has gone through several reassessments and many changes. It has expanded its collection, begun computerized searching, and recruited several professional librarians. Now semiautonomous from the university's Libraries Department and housed in a new, modern building, the library has the potential to become the main medical library in the Persian Gulf area. PMID:6365225

  12. The Impact of Library Resources and Services on the Scholarly Activity of Medical Faculty and Residents.

    PubMed

    Quesenberry, Alexandria C; Oelschlegel, Sandy; Earl, Martha; Leonard, Kelsey; Vaughn, Cynthia J

    2016-01-01

    Librarians at an academic medical center library gathered data to determine if library services and resources impacted scholarly activity. A survey was developed and sent out to faculty and residents asking how they used the library during scholarly activity. Sixty-five faculty members and residents responded to the survey. The majority of respondents involved with scholarly activity use the library's services and resources. PubMed is the most frequently used database. The positive results show the library impacts the scholarly activity of medical faculty and residents. PMID:27391176

  13. Measuring patrons' technology habits: an evidence-based approach to tailoring library services

    PubMed Central

    Wu, Jin; Chatfield, Amy J.; Hughes, Annie M.; Kysh, Lynn; Rosenbloom, Megan Curran

    2014-01-01

    Librarians continually integrate new technologies into library services for health sciences students. Recently published data are lacking about student ownership of technological devices, awareness of new technologies, and interest in using devices and technologies to interact with the library. A survey was implemented at seven health sciences libraries to help answer these questions. Results show that librarian assumptions about awareness of technologies are not supported, and student interest in using new technologies to interact with the library varies widely. Collecting this evidence provides useful information for successfully integrating technologies into library services. PMID:24860272

  14. A Framework for Evaluating Digital Library Services; Interdisciplinarity: The Road Ahead for Education in Digital Libraries; Federated Digital Rights Management: A Proposed DRM Solution for Research and Education; Learning Lessons Holistically in the Glasgow Digital Library.

    ERIC Educational Resources Information Center

    Choudhury, Sayeed; Hobbs, Benjamin; Lorie, Mark; Flores, Nicholas; Coleman, Anita; Martin, Mairead; Kuhlman, David L.; McNair, John H.; Rhodes, William A.; Tipton, Ron; Agnew, Grace; Nicholson, Dennis; Macgregor, George

    2002-01-01

    Includes four articles that address issues related to digital libraries. Highlights include a framework for evaluating digital library services, particularly academic research libraries; interdisciplinary approaches to education about digital libraries that includes library and information science and computing; digital rights management; and the…

  15. Trends in hospital librarianship and hospital library services: 1989 to 2006

    PubMed Central

    Thibodeau, Patricia L.; Funk, Carla J.

    2009-01-01

    Objective: The research studied the status of hospital librarians and library services to better inform the Medical Library Association's advocacy activities. Methods: The Vital Pathways Survey Subcommittee of the Task Force on Vital Pathways for Hospital Librarians distributed a web-based survey to hospital librarians and academic health sciences library directors. The survey results were compared to data collected in a 1989 survey of hospital libraries by the American Hospital Association in order to identify any trends in hospital libraries, roles of librarians, and library services. A web-based hospital library report form based on the survey questions was also developed to more quickly identify changes in the status of hospital libraries on an ongoing basis. Results: The greatest change in library services between 1989 and 2005/06 was in the area of access to information, with 40% more of the respondents providing access to commercial online services, 100% more providing access to Internet resources, and 28% more providing training in database searching and use of information resources. Twenty-nine percent (n = 587) of the 2005/06 respondents reported a decrease in staff over the last 5 years. Conclusions: Survey data support reported trends of consolidation of hospitals and hospital libraries and additions of new services. These services have likely required librarians to acquire new skills. It is hoped that future surveys will be undertaken to continue to study these trends. PMID:19851491

  16. Abadina Media Resource Centre (AMRC): A Case Study in Library Service to Primary Schools.

    ERIC Educational Resources Information Center

    Ogunsheye, F. Adetowun

    1979-01-01

    Describes the philosophy, objectives, services, and experimental research of the Abadina Media Resource Center, which provides library services, materials, and education to elementary school students and provides research and training facilities for Nigerian teachers and school librarians. (Author/CWM)

  17. For Distinguished Public Service: Medical Library Association Honors FNLM and NIH MedlinePlus Magazine | NIH ...

    MedlinePlus

    ... page please turn Javascript on. For Distinguished Public Service: Medical Library Association Honors FNLM and NIH MedlinePlus ... Dr. Donald West King with the Distinguished Public Service Award at the MLA’s recent national conference. Let ...

  18. Developing a Marketing Orientation in Hospital Library Services: A Case Report.

    PubMed

    Delawska-Elliott, Basia; Grinstead, Carrie; Martin, Heather J

    2015-01-01

    When the four Providence Health & Services libraries in Oregon regionalized services and resources, the transition, which was originally met with apprehension from some library users, turned out to be a resounding success. Despite a loss of two-thirds of the professional staff and a decreased budget, the new regionalized library experienced an increase in business and recognition. While many factors contributed to the success, a creative marketing and outreach campaign was a key component. This column describes the steps taken to promote regionalized library reference services and online resources. PMID:26496402

  19. OhioLINK: Implementing Integrated Library Services across Institutional Boundaries.

    ERIC Educational Resources Information Center

    Hawks, Carol Pitts

    1995-01-01

    Discusses the implementation of the OhioLINK (Ohio Library and Information Network) system, an integrated library system linking 23 public and private academic institutions and the Ohio State Library. Topics include a history of OhioLINK; organizational structure; decision-making procedures; public relations strategies; cooperative circulation;…

  20. Library Orientation Methods, Mental Maps, and Public Services Planning.

    ERIC Educational Resources Information Center

    Ridgeway, Trish

    Two library orientation methods, a self-guided cassette walking tour and a slide-tape program, were administered to 202 freshmen students to determine if moving through the library increased students' ability to develop a mental map of the library. An effort was made to ensure that the two orientation programs were equivalent. Results from the 148…

  1. Service to the Labor Community: A Public Library Perspective.

    ERIC Educational Resources Information Center

    Sparanese, Ann C.

    2002-01-01

    Discusses the relationship between public libraries and the labor movement. Highlights include the literature of labor and libraries; historical background; labor education; the role of the AFL-CIO/ALA (American Federation of Labor (AFL)-Congress of Industrial Organizations (CIO)/American Library Association (ALA)) Joint Committee on Library…

  2. Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.

    ERIC Educational Resources Information Center

    Cook, Colleen; Heath, Fred; Thompson, Bruce

    2001-01-01

    The "LibQUAL+" diagnostic tool, product of the Association of Research Libraries (ARL), shows that although a single factor dominates user thinking about library service quality, all items in the survey suffuse this factor. Several first-order factors contribute unique information to the notion of service quality. As different users place varying…

  3. An Online Library Service for Open University MBA Alumni--Challenges and Opportunities

    ERIC Educational Resources Information Center

    Smith, Geri; Street, Kelvin; Wales, Tim

    2007-01-01

    This article outlines a pilot project to offer a personalized online library service to Open University MBA alumni. A review of the literature and results of a desktop analysis of other UK Higher Education alumni library services are included. Content procurement and systems issues are considered along with the underlying organizational, resource…

  4. Planning and Implementing a 3D Printing Service in an Academic Library

    ERIC Educational Resources Information Center

    Gonzalez, Sara Russell; Bennett, Denise Beaubien

    2014-01-01

    Initiating a 3D printing service in an academic library goes beyond justification of its value and gaining the necessary library and administrative support. Additional aspects such as policies, environmental safety, training, publicizing, maintenance, and scope of service must be considered. This article provides a guide to developing a 3D print…

  5. Nothing about Me without Me: Planning for Library Services for People with Disabilities.

    ERIC Educational Resources Information Center

    Quezada, Shelley

    2003-01-01

    Describes elements of the Planning for Library Services for People with Disabilities program in Massachusetts, which was developed to help libraries design programs and services to address the specific needs of a growing population of people with disabilities. Emphasizes using consumer input in plan designs. (Author/LRW)

  6. LSCA (Library Services and Construction Act, Title I) Special Project Reports, Fiscal Year 1976.

    ERIC Educational Resources Information Center

    Massachusetts State Board of Library Commissioners, Boston.

    This collection of reports provides the objectives, background information, project descriptions, and evaluations for 16 public library programs funded through the Library Services and Construction Act in Massachusetts during FY 1976. The projects reflect the efforts being made by librarians to provide services to segments of their population who…

  7. One-Stop Shopping: Merging Service Points in a University Library

    ERIC Educational Resources Information Center

    Crane, Janet; Pavy, Jeanne A.

    2008-01-01

    As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and…

  8. Using Data to Assess Staffing and Services: University of Iowa Main Library

    ERIC Educational Resources Information Center

    Paulus, Amy R.

    2014-01-01

    The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

  9. Enhancing Mobility: Integrating New Services into Your Library's Mobile Platform to Increase Traffic

    ERIC Educational Resources Information Center

    Felts, John W., Jr.

    2014-01-01

    Kimbel Library launched its mobile environment and ran it in full production for several months yet usage patterns were quite low and flat. The library only saw a substantial increase in usage when new, value-added services were integrated into this platform. Upon implementing and integrating discovery services, chat and SMS capabilities, and…

  10. Building to Scale: An Analysis of Web-Based Services in CIC (Big Ten) Libraries.

    ERIC Educational Resources Information Center

    Dewey, Barbara I.

    Advancing library services in large universities requires creative approaches for "building to scale." This is the case for CIC, Committee on Institutional Cooperation (Big Ten), libraries whose home institutions serve thousands of students, faculty, staff, and others. Developing virtual Web-based services is an increasingly viable avenue to bring…

  11. Measuring Levels of End-Users' Acceptance and Use of Hybrid Library Services

    ERIC Educational Resources Information Center

    Tibenderana, Prisca; Ogao, Patrick; Ikoja-Odongo, J.; Wokadala, James

    2010-01-01

    This study concerns the adoption of Information Communication Technology (ICT) services in libraries. The study collected 445 usable data from university library end-users using a cross-sectional survey instrument. It develops, applies and tests a research model of acceptance and use of such services based on an existing UTAUT model by Venkatesh,…

  12. Promoting and tracking the use of hospital library web services by outside entities.

    PubMed

    Leman, Hope

    2010-04-01

    This column describes a process that can be used to market a hospital library Web service for use by external entities and monitor its use by the worldwide audience (e.g., medical, academic and public libraries, offices of research administration). Included are concrete suggestions to help hospital librarians in their efforts to encourage adoption of their Web service by other institutions. PMID:20432141

  13. E-Resources, Services and User Surveys in Tsinghua University Library

    ERIC Educational Resources Information Center

    Min, Shao; Yi, Yang

    2010-01-01

    Purpose: The paper aims to provide an overview of the e-resources and services in Tsinghua University Library, Beijing, and describe five campus-wide user surveys. It states how these user surveys play an important role in service quality enhancement. Design/methodology/approach: Following a brief history of Tsinghua University Library, a summary…

  14. In Search of Practical Applications: A Public Services Research Agenda for University Libraries.

    ERIC Educational Resources Information Center

    Dewey, Barbara I.

    1997-01-01

    Reviews selected research studies with practical application to university library service models and offers suggestions for a research agenda supporting the advancement of strategic services. Discusses information-seeking behavior; user education, information literacy, and learning technologies; scholarly communication and the digital library;…

  15. Is Reserve a Jeopardized Service in Academic Libraries? A Position Paper.

    ERIC Educational Resources Information Center

    Fisher, Patricia A.

    One hundred fifty academic libraries were surveyed to determine if professorial note photocopying services were a factor in any decline in use of reserve by faculty at their institutions. Eighty-six responses were received. While they did not feel that use of library reserve services were being jeopardized, respondents indicated a number of…

  16. The Current Use of Online Services in U.K. Academic Libraries.

    ERIC Educational Resources Information Center

    Foster, Allan; Akeroyd, John

    This update of a survey taken by the authors in April 1978 on the use of online services in British academic libraries (Online Review; v3 n2 p195-204 1979) concentrates on the following areas: (1) general pattern of use; (2) current arguments for charging users for online services; (3) current academic library practice on charging; (4) specific…

  17. 76 FR 13097 - Institute of Museum and Library Services; Evaluation by Grantees

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-03-10

    ... From the Federal Register Online via the Government Publishing Office NATIONAL FOUNDATION ON THE ARTS AND HUMANITIES 45 CFR Part 1180 Institute of Museum and Library Services; Evaluation by Grantees AGENCY: Institute of Museum and Library Services, National Foundation On the Arts and Humanities....

  18. Financial and Cost Management for Libraries and Information Services. Second Edition.

    ERIC Educational Resources Information Center

    Roberts, Stephen A.

    This book highlights the importance of good financial and cost management in libraries and information centers to make best use of available resources, and illustrates how to maintain user services. The book applies current research and theory of financial management techniques to situations faced in libraries and information services. Eight…

  19. Changing the Concept and Measure of Service Quality in Academic Libraries.

    ERIC Educational Resources Information Center

    Nitecki, Danuta A.

    1996-01-01

    The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

  20. Applying the Critical Theory of Library Technology to Distance Library Services

    ERIC Educational Resources Information Center

    Brumfield, Elizabeth Jean

    2010-01-01

    The re-envisioning of libraries as information leaders in higher education requires an examination of the decisions made in the acquisition and adoption of library technology. The Critical Theory of Library Technology offers a framework for viewing technology decisions through a social, economic and political perspective. This paper uses the…

  1. Users' Satisfaction with Library Information Resources and Services: A Case Study College of Health Sciences Library Niger Delta University, Amassoma, Nigeria

    ERIC Educational Resources Information Center

    Tiemo, Pereware Aghwotu; Ateboh, Benedict Alaowei

    2016-01-01

    This study investigated users' satisfaction with library information resources and services at the College of Health Sciences (CHS) library Niger Delta University, Nigeria. The objective was to determine the level of users satisfaction with library information resources and services. 2 (two) research questions were formulated to guide the study.…

  2. South Dakota's Libraries--Building Toward 2002: A Statewide Plan for the Development of Library and Information Services, 1998-2002.

    ERIC Educational Resources Information Center

    South Dakota State Library, Pierre.

    This document presents the South Dakota statewide plan for library and information services for 1998-2002. The first section summarizes the use of technology to deliver library services from 1913 to the present. The second section addresses building toward stronger libraries in 2002, including themes from focus group discussions held in 1997,…

  3. Expanding services in a shrinking economy: desktop document delivery in a dental school library

    PubMed Central

    Gushrowski, Barbara A

    2011-01-01

    Question: How can library staff develop and promote a document delivery service and then expand the service to a wide audience? Setting: The setting is the library at the Indiana University School of Dentistry (IUSD), Indianapolis. Method: A faculty survey and a citation analysis were conducted to determine potential use of the service. Volume of interlibrary loan transactions and staff and equipment capacity were also studied. Main results: IUSD Library staff created a desktop delivery service (DDSXpress) for faculty and then expanded the service to practicing dental professionals and graduate students. The number of faculty using DDSXpress remains consistent. The number of practicing dental professionals using the service is low. Graduate students have been quick to adopt the service. Conclusion: Through careful analysis of capacity and need for the service, staff successfully expanded document delivery service without incurring additional costs. Use of DDSXpress is continually monitored, and opportunities to market the service to practicing dental professionals are being investigated. PMID:21753911

  4. Fast Facts: Recent Statistics from the Library Research Service, Nos. 248-255. March-December 2007

    ERIC Educational Resources Information Center

    Online Submission, 2007

    2007-01-01

    Issues 248 through 255 of "Fast Facts" from the Library Research Service present data gleaned from libraries in Colorado and across the nation. Topics addressed in these "Fast Facts" from 2007 include the library labor market, the benefits to libraries of using a statewide courier service, and the results of a patron survey at the Colorado Talking…

  5. Medicus Deus: a review of factors affecting hospital library services to patients between 1790–1950

    PubMed Central

    Perryman, Carol

    2006-01-01

    Question: What are some of the historical societal, medical, and public health trends leading to today's provision of hospital library services to patients? Data Sources: Literature from the archives of the Bulletin of the Medical Library Association and other library sources, medical journals, primary historical documents, and texts from the history of medicine form the core of this review. Study Selection: The period of review extends from about 1790 through 1950 and focuses solely on trends in the United States. Of primary concern are explicitly documented examples that appear to illustrate the patient-physician relationship and those between librarians and their patient-patrons during the earliest years of the profession's development. Data Extraction: An historical timeline was created to allow the identification of major trends that may have affected library services. Multiple literature searches were conducted using library, medical, and health anthropology resources. When possible, primary sources were preferred over reviews. Main Results: Juxtapositioning historical events allows the reader to obtain an overview of the roots of consumer health services in medical libraries and to consider their potential legacy in today's health care libraries. Conclusion: This review article highlights early developments in hospital library service to patients. Further research is needed to verify a preliminary conclusion that in some medical library settings, services to the general public are shaped by the broader health care environment as it has evolved. PMID:16888658

  6. Introduction to the CAS "Standards and Guidelines for Commuter Student Programs and Services."

    ERIC Educational Resources Information Center

    Jacoby, Barbara; Thomas, William L., Jr.

    1986-01-01

    The Council for the Advancement of Standards (CAS) has put forth uniform national criteria for assessing educational effectiveness through the publication of "Standards and Guidelines for Student Services/Development Programs." This document is described briefly, and guidelines for interpretation are offered. (KS)

  7. Assessment of the organizational structure and services of DOE National Laboratory Libraries

    SciTech Connect

    Dieden, K.

    1993-05-18

    This fieldwork assignment was created to assess the library and information services at the National Laboratories and to understand their organizational structures and the role of the library within those structures. The author`s goal was to collect the data and to evaluate the data and make appropriate recommendations for improving the quality of service at Lawrence Livermore National Laboratory Library. The objectives were: To develop a questionnaire which will be used in the reference interview; to contact a knowledgeable staff person at each facility and collect the information services data from that person; to identify innovative and unique services; to identify non-traditional methods of delivering information services to the scientific clientele; to obtain any user feedback on the services provided; and to identify the organization structure of each of the National laboratories and to determine the role of the library within those structures.

  8. Lebanon Community Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Kline, Patricia A.; Long, Sandy

    The Lebanon County Family Literacy Program, a project of the Lebanon Community Library (Pennsylvania), targeted intergenerational/families and focused on coalition building, public awareness, training, and collection development. The Lebanon Community Library serves as: a centralized location for storing and disseminating materials and handouts on…

  9. Pottsville Free Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Smink, Nancy J.; Bridal, Wendy

    This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The Pottsville Free Public Library conducted a project that involved recruitment, retention, public awareness, training, basic literacy, collection development, tutoring, other…

  10. Twin Falls Public Library, Idaho Final Performance Report for Library Services and Construction Act Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Parkinson, Linda L.; Burton, Annie Laurie

    The grant received for the Literacy Program of the Twin Falls (Idaho) Public Library (approximately $24,000) has contributed to the overall improvement of the library system afforded by construction of a new addition planned for completion in February 1991. Grant funds supporting the literacy program complemented funds from a bond issue for…

  11. Lonesome Pine Regional Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Deel, Rosemary

    This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The Lonesome Pine Regional Library (Wise, Virginia) conducted a project that involved recruitment, retention, public awareness, training, rural oriented programs, basic literacy, and…

  12. Santa Clara County Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Willingham, Taylor; Trajico, Charity A.; Levy, Michael

    This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The Santa Clara County (California) Library Reading Program Computer Aided Literacy (CAL) Project involved recruitment, public awareness, training, basic literacy, collection…

  13. Library Programs; Library Services for Indian Tribes and Hawaiian Natives Program. Abstracts of Funded Projects, 1987. LSCA Title IV.

    ERIC Educational Resources Information Center

    Office of Educational Research and Improvement (ED), Washington, DC.

    This booklet provides information on the third year of funding (fiscal year 1987) of the Library Services and Construction Act (LSCA), Title IV grant programs, which provides appropriations for Indian tribes and Hawaiian natives under two program cycles: Basic Grants and Special Projects. An explanation of the Basic Grants program is presented,…

  14. Comparative Analysis of the Development of Multicultural Library Services in the Spanish Public Library Network (2007-2010)

    ERIC Educational Resources Information Center

    Garcia Lopez, Fatima; Caridad Sebastian, Mercedes; Morales Garcia, Ana Maria

    2012-01-01

    Introduction: The percentage of foreign-born residents in Spain has multiplied almost fourfold over the last decade. Immigration has changed our society, both from a demographic and economic perspective, and from a cultural and political prospective. The Spanish public library network, a democratic institution that provides services, initially, of…

  15. Telefacsimile Services Between Libraries With the Xerox Magnavox Telecopier.

    ERIC Educational Resources Information Center

    Morehouse, H.G.

    A 30-day test of the Xerox Magnavox Telecopier was conducted in order to evaluate its feasibility as a means of transmitting printed pages between libraries, primarily as a faster alternative to the usual method of mailing a Xerox copy of a journal article from one library to another in response to a mailed request. The test was carried on between…

  16. MARC and the Library Service Center: Automation at Bargain Rates.

    ERIC Educational Resources Information Center

    Pearson, Karl M.

    Despite recent research and development in the field of library automation, libraries have been unable to reap the benefits promised by technology due to the high cost of building and maintaining their own computer-based systems. Time-sharing and disc mass storage devices will bring automation costs, if spread over a number of users, within the…

  17. Library Services for Immigrants: A Report on Current Practices

    ERIC Educational Resources Information Center

    US Citizenship and Immigration Services, 2010

    2010-01-01

    Public libraries in the United States have a long history of providing resources and education to immigrants. This tradition may be traced to Andrew Carnegie's support for public libraries as a place for immigrant self-education, enlightenment, and the study of democracy and English. This role is especially relevant today as the immigrant…

  18. United States: Reaching out with Library Services for GLBTQ Teens

    ERIC Educational Resources Information Center

    Carter, Julie

    2005-01-01

    Although major strides toward the inclusion of GLBT images in North American libraries have indeed been achieved, censorship is alive and well where children's literature is concerned. It is plain to see that libraries have become a major battleground for the free flow of information about and for GLBTQ children and families. This article…

  19. CrossRef and SFX: Complementary Linking Services for Libraries.

    ERIC Educational Resources Information Center

    Walker, Jenny

    2002-01-01

    Discusses the need for libraries to link disparate information resources, including electronic journals, in a meaningful way for end users. Topics include a history of linking; CrossRef linking by journal publishers; linking localization; the OpenURL standard and the SFX link server; and the CrossRef library affiliate program. (Author/LRW)

  20. Public Library Services for Home Schooling. ERIC Digest.

    ERIC Educational Resources Information Center

    Masters, Denise G.

    Public libraries have a responsibility toward all of their patrons, including home schoolers. "Home schooling" describes the situation where parents or guardians choose not to send their children to public or private schools, but instead educate their children themselves. Libraries are very important to home schoolers because, in most communities,…

  1. A Collaborative Inquiry into Museum and Library Early Learning Services

    ERIC Educational Resources Information Center

    Sirinides, Phil; Fink, Ryan; DuBois, Tesla

    2016-01-01

    As states, cities, and communities take a more active role in ensuring that all children have access to high quality experiences and opportunities to learn, many are looking to museums and libraries as part of the early childhood education system. Museums and libraries can play a critical role in these efforts, and there is clear momentum and…

  2. On Alert! Gang Prevention. School In-Service Guidelines.

    ERIC Educational Resources Information Center

    California State Dept. of Education, Sacramento.

    This document provides guidelines for gang awareness and prevention in the California school system. It is based on the belief that inservice training programs help school staff recognize early signs of gang activity, a necessary step to intervention. Following the introduction, chapter 1 offers descriptive information on gangs and their members,…

  3. Guidelines for the Development of Adjustment Services in Rehabilitation.

    ERIC Educational Resources Information Center

    Baker, Richard J.; Sawyer, Horace W.

    The State guide provides rehabilitation personnel with guidelines for structuring and implementing adjustment programs to prepare clients to become more adequately functioning community members. Part 1 discusses objectives, general techniques, and learning/motivation principles. Appropriate techniques include: individual counseling, group…

  4. Considerations Before Writing a Public Library Building Program in Children's Services.

    ERIC Educational Resources Information Center

    Hektoen, Faith

    Designed to be useful for the assessment of existing collections and facilities as well as for planning new libraries, these guidelines detail specific needs, considerations and possibilities, and specifications for both materials and area planning. The materials section includes separate treatment for various types of books and other…

  5. Kangaroo Kapers or How to Jump into Library Services for the Handicapped.

    ERIC Educational Resources Information Center

    Ruark, Ardis; Melby, Carole

    This guide to educational and library resources for handicapped individuals cites agencies, organizations, and bibliographies of children's and adult/professional books in separate sections for the aurally, visually, and mentally handicapped, and in a general section for other handicapping conditions. Guidelines for volunteers include suggested…

  6. Guidelines For Pupil Services. Volume 17, Number 1, Spring 1979.

    ERIC Educational Resources Information Center

    Erpenbach, William J., Ed.

    1979-01-01

    This guide offers articles giving advice and information about pupil services. It serves to blend theory and practice in reporting on promising practices in the pupil services disciplines in Wisconsin. Material and suggestions are adaptable elsewhere, and serve to stimulate professional activity in the pupil services field. Major articles focus on…

  7. Fairbanks North Star Borough Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Hall, Christine Betz; Sherif, Sue; Hurbi, Crystal

    The Fairbanks North Star Borough Public Library (Alaska) conducted a project that involved recruitment, coalition building, public awareness, training, basic literacy, collection development, tutoring, computer assisted services, and English as a Second Language (ESL) programs. The project served a community of 50,000-100,000, and targeted inmates…

  8. Academic Library Services in Virtual Worlds: An Examination of the Potential for Library Services in Immersive Environments

    ERIC Educational Resources Information Center

    Ryan, Jenna; Porter, Marjorie; Miller, Rebecca

    2010-01-01

    Current literature on libraries is abundant with articles about the uses and the potential of new interactive communication technology, including Web 2.0 tools. Recently, the advent and use of virtual worlds have received top billing in these works. Many library institutions are exploring these virtual environments; this exploration and the…

  9. Report on Adequacy and Management of Services Furnished to Scholars and Researchers by Presidential Libraries.

    ERIC Educational Resources Information Center

    Congress of the U. S., Washington, DC. House Committee on Post Office and Civil Service.

    In April 1971, the chairman of the Subcommittee on Census and Statistics requested that the General Accounting Office (GAO) conduct a management-type review of the adequacy of services furnished by the Presidential libraries. The assignment called for an examination of: (1) the adequacy of the libraries' systems for cataloging materials and making…

  10. "A Treasure Chest of Service": The Role of Toy Libraries within Play Policy in Wales

    ERIC Educational Resources Information Center

    Powell, Robat; Seaton, Nia

    2007-01-01

    Since the first toy libraries opened in the 1960s and 1970s to support families of children with special educational needs, they have expanded to serve broader communities. Toy libraries do more than lend toys: they can provide family support services and specialist support to families with children with special educational needs, benefit…

  11. A Bookless Library, Part II: Managing Access Services with No In-House Collections

    ERIC Educational Resources Information Center

    Sewell, Bethany B.

    2013-01-01

    In the spring of 2011, the Penrose Library at the University of Denver began the process of storing all materials, services, and staff to temporary locations in preparation for a building renovation project. The library was faced with the challenge of delivering all materials from an off-site storage facility within two hours of request. A new…

  12. Library Services to Community Users: Current Practices of Urban and Metropolitan Universities

    ERIC Educational Resources Information Center

    Dole, Wanda V.; Hill, J. B.

    2013-01-01

    This paper describes one of the ways in which the Coalition of Urban and Metropolitan Universities (CUMU) makes a difference in neighborhoods, cities, and regions by extending library privileges to community users. It reports the results of a study of the services that CUMU libraries provide to community users.

  13. Gazing into the Crystal Ball: Using Scenarios for Future Visioning of a Distance Learning Library Service

    ERIC Educational Resources Information Center

    Casey, Anne Marie; Cawthorne, Jon E.; Citro, Kathleen

    2014-01-01

    This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…

  14. Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.

    ERIC Educational Resources Information Center

    Thompson, Bruce; Cook, Colleen; Heath, Fred

    2003-01-01

    Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users.…

  15. Consumer Health Information Services in Medical Libraries of the Akron-Canton-Youngstown Region.

    ERIC Educational Resources Information Center

    Hashlamoun, Linda A.

    Many library communities are establishing various services to cope with increasing demand for consumer health information (CHI). This study was engaged to ascertain what is currently being done by the medical libraries in the Akron-Canton-Youngstown (Ohio) region to provide this type of information, particularly what policies, practices, and…

  16. [Library and Information Services for Democracy, for Literacy, and for Productivity]. Conference Briefs.

    ERIC Educational Resources Information Center

    Bobinski, George, Ed.

    1990-01-01

    This issue is designed to provide delegates and other participants in the New York State Governor's Conference in 1990 and the White House Conference on Library and Information Services in July 1991 with an overview of the current status and future needs of libraries and librarianship in the state. Following a message from Mario Cuomo, Governor of…

  17. TRAILS (Training and Assitance for Indian Library Services) Final Report, September 10, 1985-January 10, 1987.

    ERIC Educational Resources Information Center

    Oklahoma Univ., Norman. School of Library Science.

    This report describes activities of the program TRAILS (Training and Assistance for Indian Library Services), funded from September 1985 to January 1987 by Title II, Part B of the Higher Education Act, to provide training, guidance, and direction to 506 American Indian tribes and Alaskan Native communities for improvement of public library and…

  18. Quality of Data Issues in Unobtrusive Testing of Library Reference Service: Recommendations and Strategies.

    ERIC Educational Resources Information Center

    Hernon, Peter; McClure, Charles R.

    1987-01-01

    Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)

  19. The Reference Interview: Is It Essential in the Provision of Public Library Reference Service?

    ERIC Educational Resources Information Center

    Lathwell, Marie

    The purpose of this study was to determine whether or not the reference interview is essential in the provision of public library reference service. A survey questionnaire was mailed to 125 small and medium sized public libraries throughout Ohio. The survey was administered in the spring of 1994 with a response rate of 56%. Respondents were asked…

  20. Machine Assisted Reference Service in a Public Library: A One Month Test Period

    ERIC Educational Resources Information Center

    Raedeke, Amy

    1978-01-01

    The Minneapolis Public Library and Information Center collected data in November, 1977 on the use of the machine assisted reference service (MARS) with no charge to the library patron. Results are reported in tabular form from responses to questionnaires completed by both patrons and searchers for data bases used, time, online charges, and percent…

  1. Laptops to Go: A Student Assessment of a Library Laptop Lending Service

    ERIC Educational Resources Information Center

    Summey, Terri; Gutierrez, Art

    2012-01-01

    Approximately five years ago, the library at Emporia State University started a laptop lending service to provide laptops for use in the library. The program has been highly successful. In the last few years, some modifications were made to the program, and netbooks were added. In this article, the authors will explore laptop programs in a variety…

  2. Using the Contingent Valuation Method for Dollar Valuations of Library Services

    ERIC Educational Resources Information Center

    Hider, Philip

    2008-01-01

    An application of the contingent valuation method (CVM) for estimating the economic value of a regional public library service is described, and some of the key methodological issues surrounding CVM and other stated preference techniques are discussed with reference to library use and funding contexts. Given the range of valuations that can result…

  3. Library and Information Services for Enhancing Lifelong Learning. A Discussion Guide.

    ERIC Educational Resources Information Center

    Molz, R. Kathleen

    The two central themes of this discussion guide on the conference theme, Library and Information Services for Enhancing Lifelong Learning, relate to the roles of the library in supporting the educational programs of schools and universities, and in supporting adult education, continuing education, and lifelong learning. Following a general…

  4. A Survey of Best Practices in Youth Services around the Country: A View from One Library.

    ERIC Educational Resources Information Center

    Machado, Julie; Lentz, Barbara; Wallace, Rachel; Honig-Bear, Sharon

    2000-01-01

    Describes a survey conducted by the Washoe County (Nevada) Library to investigate youth services programs, using a planning grant from the DeWitt Wallace-Reader's Digest Fund, "Public Libraries as Partners in Youth Development". Discusses education and tutoring programs, including homework centers; career development and mentoring programs; and…

  5. Opening Our Doors: Taking Public Library Service to Preschool and Day-Care Facilities.

    ERIC Educational Resources Information Center

    Harris, Sally

    The Opening Our Doors Project of the Pioneer Library System of Norman, Oklahoma takes public library service to preschool and day care facilities by means of learning kits housed in tote bags. The sturdy, zippered tote bags are full of books, games, toys, learning folders, and so forth. There is a tote bag for each of 75 different topics. Topics…

  6. In Search of Facilitating Citizens' Problem Solving: Public Libraries' Collaborative Development of Services with Related Organizations

    ERIC Educational Resources Information Center

    Ikeya, Nozomi; Tamura, Shunsaku; Miwa, Makiko; Koshizuka, Mika; Saito, Seiichi; Kasai, Yumiko

    2011-01-01

    Introduction: The paper attempts to understand value constellations in organising and using the business information service that was recently developed by various stakeholders with libraries who were in pursuit of supporting people's problem solving in Japanese public libraries. Method: In-depth interviews were conducted not only with users and…

  7. Library Services and Technology Act. LSTA Report for 1997. Information Partners for the 21st Century.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    In the fall of 1996, Congress passed the Library Services and Technology Act (LSTA) as part of the Omnibus Budget Reconciliation Bill. The bill challenges librarians to become more collaborative, encourages resource sharing and cooperation among all types of libraries, and shifts the focus of federal funding to technology. This report describes…

  8. Can an Excellent Distance Learning Library Service Support Student Retention and How Can We Find out?

    ERIC Educational Resources Information Center

    Needham, Gill; Nurse, Richard; Parker, Jo; Scantlebury, Non; Dick, Sam

    2013-01-01

    Higher education libraries have traditionally sought to be able to demonstrate the impact their services have on student attainment. This is particularly important in the current economic climate where libraries frequently have to defend their budgets in the face of financial constraints, whilst needing to demonstrate better value for money to…

  9. Colorado Governor's Conference on Library and Information Services, April 20-22, 1979. Final Report.

    ERIC Educational Resources Information Center

    Katz, Ruth M., Ed.

    This summary report of the Governor's Conference in Colorado which preceded the White House Conference on Library and Information Services provides brief descriptions of such pre-conference activities as regional meetings, "speak-outs" on local issues, and the preparation of position papers by professional library groups, as well as an overview of…

  10. Marketing of Academic Library Services through Social Networking Sites: Implications of Electronic Word-of-Mouth

    ERIC Educational Resources Information Center

    Siddike, Md. Abul Kalam; Kiran, K.

    2015-01-01

    The main objective of this study is to investigate the perceptions of academic librarians towards the marketing of library services through social networking sites (SNSs) and their understanding of using electronic word-of-mouth (eWOM) as a marketing tool in academic libraries. This study follows a qualitative data-gathering approach of structured…

  11. Toward a National Program for Library and Information Services: Goals for Action.

    ERIC Educational Resources Information Center

    National Commission on Libraries and Information Science, Washington, DC. National Program for Library and Information Services.

    The National Commission on Libraries and Information Science (NCLIS) presents its goals and plans for a national program of library and information services with the intention of satisfying the nation's information needs to the greatest extent possible. The basic needs and rationale for a national program are stated, and a survey is made of the…

  12. Planning and Evaluation of New Academic Library Services by Means of Web-Based Conjoint Analysis

    ERIC Educational Resources Information Center

    Decker, Reinhold; Hermelbracht, Antonia

    2006-01-01

    New product development is an omnipresent challenge to modern libraries in the information age. Therefore, we present the design and selected results of a comprehensive research project aiming at the systematic and user-oriented planning of academic library services by means of conjoint analysis. The applicability of the analytical framework used…

  13. Expanding Library Services and Instruction Through LibGuides.

    PubMed

    Ream, Tim; Parker-Kelly, Darlene

    2016-01-01

    Beginning in 2012, the Charles R. Drew University (CDU) Health Sciences Library used LibGuides in a number of innovative ways. Librarians constructed e-book databases, in-depth tutorials on technology-related topics, and web pages highlighting special events. To assess similar LibGuides innovation, CDU librarians developed an eight-question survey distributed to health sciences and hospital libraries throughout Southern California and Arizona. Results showed that libraries used LibGuides primarily to deliver access to online resources and to provide supplementary materials supporting instruction. Responses also revealed that many libraries had not yet adopted LibGuides. These findings were analyzed and compared to past and current LibGuides design at CDU. PMID:27391185

  14. Human Resource Management in Library and Information Services.

    ERIC Educational Resources Information Center

    Line, Maurice B.; Kinnell, Margaret

    1993-01-01

    Discussion of human resource management focuses on academic libraries. Topics addressed include the influence of information technology; strategic planning; equal opportunities; recruitment; staff appraisal; quality of working life; motivation; job satisfaction; participative management; leadership; burnout; conflict; organizational structures;…

  15. Learning at Home: Public Library Service to Homeschoolers.

    ERIC Educational Resources Information Center

    Madden, Susan B.

    1991-01-01

    Offers definitions, statistics, and suggestions for public librarians working with homeschoolers. Library concerns are addressed, including censorship, negative staff attitudes, technology demands, and administrative limits; and ways to make homeschoolers more welcome are suggested, including compiling homeschooling resource materials, library…

  16. The South Carolina Program for Library Development, 1987-1990 under the Library Services and Construction Act (P.L. 98-480, FY 1988).

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    Prepared as an outline of the long-range South Carolina Library development program required by the Library Services and Construction Act (LSCA), this document describes: (1) the library public, with emphasis on the disadvantaged, illiterate, blind and physically handicapped, persons with limited English speaking ability, the elderly, and the…

  17. E-Books and New Library Service Models: An Analysis of the Impact of E-Book Technology on Academic Libraries.

    ERIC Educational Resources Information Center

    Jantz, Ronald

    2001-01-01

    Analyzes the implications of electronic book technology (e-books) on academic libraries. Discusses new business models for publishers, including self-publishing, Internet publishing, and partnerships with libraries as publishers; impact on library services, including cataloging, circulation, and digital preservation; user benefits; standards;…

  18. A Library Ready for 21st Century Services: The Case of the University of Science and Technology (UST) Library, Kumasi, Ghana.

    ERIC Educational Resources Information Center

    Asamoah-Hassan, Helena Rebecca

    This paper discusses changes at the University of Science and Technology Library (Ghana). The first section provides historical background and summarizes current services, including the collection, the facility, the university's network of faculty/school/institute/center libraries, main library departments, staff, and automation. The next section…

  19. How the OCLC CORC Service Is Helping Weave Libraries into the Web.

    ERIC Educational Resources Information Center

    Covert, Kay

    2001-01-01

    Describes OCLC's CORC (Cooperative Online Resource Catalog) service. As a state-of-the-art Web-based metadata creation system, CORC is optimized for creating bibliographic records and pathfinders for electronic resources. Discusses how libraries are using CORC in technical services, public services, and collection development and explains the…

  20. The "Blur" of Federal Information and Services: Implications for University Libraries.

    ERIC Educational Resources Information Center

    Lippincott, Joan K.; Cheverie, Joan F.

    1999-01-01

    Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

  1. Evaluating Library Services by Sampling Methods: A Project at the North York Public Library

    ERIC Educational Resources Information Center

    Chester, Leonard A.; Magoss, George

    1977-01-01

    Five branch libraries measured the quantity of books, sound recordings, and periodicals in their catalogs in comparison with the number available for loan. A sampling method similar to those used for political pools and market research was employed. (JAB)

  2. The value of Web-based library services at Cedars-Sinai Health System.

    PubMed Central

    Halub, L P

    1999-01-01

    Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services. PMID:10427423

  3. Virtual Libraries and Education in Virtual Worlds: Twenty-First Century Library Services

    ERIC Educational Resources Information Center

    Bell, Lori; Lindbloom, Mary-Carol; Peters, Tom; Pope, Kitty

    2008-01-01

    As the use of the Internet and time spent on the Internet by individuals grows, and the use of virtual worlds like Active Worlds and Second Life increases, the library needs to have an interactive place and role in these worlds as well as a bricks and mortar space. This article provides an overview of what some libraries are doing in these worlds,…

  4. Automation of the Technical Services Department in the Community College Library.

    ERIC Educational Resources Information Center

    Bial, Raymond; Strickler, Ken

    1987-01-01

    Describes Parkland College Library's efforts to review technical service activities and make recommendations concerning the automation of cataloging, acquisitions, and the public catalog. Traces the steps that have been taken in the development of a "paperless office." (DMM)

  5. IFLA General Conference, 1991. Division of Serving the General Public: Section of Public Libraries; Section of Children's Libraries; Section on School Libraries; Section of Libraries Serving Disadvantaged Persons; Section of Libraries for the Blind; Section of Library Services to Multicultural Populations; ROTNAC (RT); Mobile Libraries (RT). Booklet 3.

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions, The Hague (Netherlands).

    The 17 papers in this booklet were presented at meetings of 7 sections within the Division of Serving the General Public: (1) "Overcoming Illiteracy and Public Library Social Functions Development" (Slava Matlina, USSR); (2) "Impact of Economic and Political Change upon Public Library Services" (E. S. Ponomaryova, USSR); (3) "The Public Library…

  6. Library+

    ERIC Educational Resources Information Center

    Merrill, Alex

    2011-01-01

    This article discusses possible future directions for academic libraries in the post Web/Library 2.0 world. These possible directions include areas such as data literacy, linked data sets, and opportunities for libraries in support of digital humanities. The author provides a brief sketch of the background information regarding the topics and…

  7. Combined School and Public Libraries: Guidelines for Decision Making. Second Edition. Bulletin No. 98234.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    The Wisconsin Department of Public Instruction's Division for Libraries and Community Learning frequently receives requests for information on the legality and desirability of combining school and public libraries. The purpose of this publication is to help communities and school districts determine whether a combined school and public library…

  8. Guidelines for Libraries of Government Departments. IFLA Professional Reports, No. 106

    ERIC Educational Resources Information Center

    Bolt, Nancy, Ed.; Burge, Suzanne, Ed.

    2008-01-01

    Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

  9. Starting the data conversation: informing data services at an academic health sciences library*

    PubMed Central

    Read, Kevin B.; Surkis, Alisa; Larson, Catherine; McCrillis, Aileen; Graff, Alice; Nicholson, Joey; Xu, Juanchan

    2015-01-01

    Objective The research obtained information to plan data-related products and services. Methods Biomedical researchers in an academic medical center were selected using purposive sampling and interviewed using open-ended questions based on a literature review. Interviews were conducted until saturation was achieved. Results Interview responses informed library planners about researchers’ key data issues. Conclusions This approach proved valuable for planning data management products and services and raising library visibility among clients in the research data realm. PMID:26213504

  10. Council for the Advancement of Standards for Student Services/Development Programs. Standards and Guidelines.

    ERIC Educational Resources Information Center

    National Academic Advising Association Journal, 1990

    1990-01-01

    A consortium of 20 organizations has designed standards and guidelines for improving the quality of student services and the training of professionals involved in student services and development programs. They address a variety of issues including mission, program design, leadership and management, administration, funding, facilities,…

  11. Guidelines for Pupil Services. Volume 17, Number 2, Fall 1979.

    ERIC Educational Resources Information Center

    Erpenbach, William J., Ed.

    This bulletin, published three times annually, reports on promising practices in the pupil services disciplines serving Wisconsin youth, and stimulates professional activity in the pupil service field. This issue includes articles dealing with: (1) a teacher education program in communication skills; (2) a guide to counseling mentally handicapped…

  12. Guidelines for Health Services for Migrant Students. 1984 Edition.

    ERIC Educational Resources Information Center

    California State Dept. of Education, Sacramento. Bureau of Community Services and Migrant Education.

    To promote uniformity and continuity, standards have been established for planning, implementing, and evaluating student health programs provided by grade K-12 migrant education programs throughout California. State mandated health requirements, the rationale for supplemental services, methods of providing supplemental services, and community…

  13. Sixth IASLIC Seminar Papers. Part I: Reference Service-in-Action. Part II: Processing & Servicing of Special Materials in Libraries.

    ERIC Educational Resources Information Center

    Indian Association of Special Libraries & Information Centres, Calcutta (India).

    Part I contains 22 papers covering all aspects of the library reference services including sources of reference materials, an evaluation of reference sources, building a reference collection, training a reference librarian, and the needs of the industrial and medical communities for reference services. All the papers are slanted toward the special…

  14. Onondaga County Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Nottingham, Sharon

    A literacy project was a cooperative effort of the Onondaga County (New York) Public Library, Literacy Volunteers of Greater Syracuse, and Aurora (a private non-profit agency for the deaf) to establish a program to teach deaf adults to read. This report, which describes the project, begins with a section that provides quantitative data. The next…

  15. Harlan County Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Warren, Carol E.

    The Harlan County Public Library Literacy Project (Kentucky) provided rural-oriented, basic literacy, and oral history programs to a community of 100,000-200,000. The goal of the project was to produce six booklets about local people and issues, to be used as literacy materials in programs with Appalachian students. Students wanted to produce…

  16. Pikes Peak Library District, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Hammond, Susan; Maio, Jean

    This final performance report for the Pikes Peak Library District literacy project begins with a section that provides quantitative data. The next section compares actual accomplishments to the project goal and related objectives for 1993: to reduce obstacles to success of students enrolled in the Right To Read program through student…

  17. Loudoun County Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Holtslander, Linda

    This final performance report for the Loudoun County Public Library literacy project begins with a section that provides quantitative data. The next section compares actual accomplishments to the major project objective: to create a non-threatening learning environment at the Transitional Housing Center (THC), a residential homeless shelter.…

  18. Eagle Valley Library District, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Gray, Colleen

    This final performance report for the Eagle Valley Library District literacy project begins with a section that provides quantitative data. The next section compares actual accomplishments to the following objectives for 1992-93: (1) design and implement a literacy program that provides instruction to adults who wish to develop or improve reading,…

  19. Information-seeking behavior of basic science researchers: implications for library services

    PubMed Central

    Haines, Laura L.; Light, Jeanene; O'Malley, Donna; Delwiche, Frances A.

    2010-01-01

    Objectives: This study examined the information-seeking behaviors of basic science researchers to inform the development of customized library services. Methods: A qualitative study using semi-structured interviews was conducted on a sample of basic science researchers employed at a university medical school. Results: The basic science researchers used a variety of information resources ranging from popular Internet search engines to highly technical databases. They generally relied on basic keyword searching, using the simplest interface of a database or search engine. They were highly collegial, interacting primarily with coworkers in their laboratories and colleagues employed at other institutions. They made little use of traditional library services and instead performed many traditional library functions internally. Conclusions: Although the basic science researchers expressed a positive attitude toward the library, they did not view its resources or services as integral to their work. To maximize their use by researchers, library resources must be accessible via departmental websites. Use of library services may be increased by cultivating relationships with key departmental administrative personnel. Despite their self-sufficiency, subjects expressed a desire for centralized information about ongoing research on campus and shared resources, suggesting a role for the library in creating and managing an institutional repository. PMID:20098658

  20. The Role of the United States Book Exchange in the Nationwide Library and Information Services Network. National Program for Libraries and Information Services Related Paper No. 27.

    ERIC Educational Resources Information Center

    Ball, Alice Dulany

    The National Commission on Libraries and Information Science's (NCLIS) nationwide information program is based in part on the sharing of resources. The United States Book Exchange (USBE) and its existing services may have a role in this program, since the USBE's major function is the preservation and maximum utilization of publications through…