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1

Risk Analysis Related to Quality Management Principles  

NASA Astrophysics Data System (ADS)

Efficient and effective implementation of quality management principles asks for a responsible approach from top managers' perspectives. A study of the current state of affairs in Czech organizations discovers a lot of shortcomings in this field that can be changed to vary managerial risks. The article identifies and analyses some of them and gives short guidance for appropriate treatment. Text of the article reflects the authors' experience as well as knowledge obtained from the systematic analysis of industrial companies' environments.

Vykydal, David; Halfarová, Petra; Nenadál, Jaroslav; Plura, Ji?í; Hekelová, Edita

2012-12-01

2

Some principles for quality of service management  

Microsoft Academic Search

Abstract: Distributed multimedia,applications require a variety of levels of quality of service (QoS) from communication,networks,and end-systems which,realize the multimedia,interface with the human,users or provide remotely accessed multimedia information. The management,of these services has to take into account the available resources and the user's wishes concerning the desired quality and costs. Based on our experience with the construction of a News-on-Demand

Gregor Von Bochmann; Abdelhakim Hafid

1997-01-01

3

Application of Total Quality Management Principles to Spacecraft Mission Operations.  

National Technical Information Service (NTIS)

By now, the philosophies of Total Quality Management have had an impact on every aspect of American industrial life. The trail-blazing work of Deming, Juran, and Crosby, first implemented in Japan, has 're-migrated' across the Pacific and now plays a grow...

M. Sweetin

1993-01-01

4

Chapter 1. Concepts and principles of quality management.  

PubMed

Quality and continuous quality improvement play a key role in health care. The specialty of nephrology is no exception. Quality and its ongoing improvement is the right thing to do because of the human lives at stake. It is also the business thing to do because of regulatory compliance and pay-for-performance expectations. Quality improvement in health care is not a new concept. CQI, however, has at times been misunderstood, under used, and even misused. It is not simply paperwork to be completed for regulatory or corporate compliance. It is a time-tested, common-sense approach to quality that really works in helping to identify improvement needs, develop solutions, and assess results of actions taken, both in the short and long term. When all is said and done, CQI is a mindset--a way of thinking about and practicing for quality. PMID:19856815

Wick, Gail

2009-01-01

5

Total Quality Education: Profiles of Schools That Demonstrate the Power of Deming's Management Principles.  

ERIC Educational Resources Information Center

This book presents profiles of schools that have demonstrated the power of Deming's Total Quality Management (TQM) principles. It describes schools that have successfully applied those strategies for change. The book explores what public education needs most--a compelling but flexible action plan for improvement. Chapter 1 offers a rationale for…

Schmoker, Michael J.; Wilson, Richard B.

6

Application of the Total Quality Management Approach Principles and the ISO 9000 Standards in Engineering Education.  

ERIC Educational Resources Information Center

Discusses the applicability of the definition, principles, and underlying strategies of total quality management (TQM) for engineering education. Describes several tools and methods for the implementation of TQM and its suitability for a variety of school activities. Presents a TQM course outline combining lectures, discussions, suggested…

Waks, Shlomo; Frank, Moti

1999-01-01

7

Principles of Water Quality  

SciTech Connect

CONTENTS: Introduction to Water Quality Concepts. Natural Environmental Processes. Toxic Metals as Factors in Water Quality. Refractory Organic Compounds. Nutrients, Productivity, and Eutrophication. Microbes and Water Quality. Thermal Effects and Water Quality. Air Quality. Water Quality Interactions. Introduction to Water Quality Modeling. Water Quality Standards, and Management Approaches.

Waite, T.D.

1984-01-01

8

Principles of project management  

NASA Technical Reports Server (NTRS)

The basic principles of project management as practiced by NASA management personnel are presented. These principles are given as ground rules and guidelines to be used in the performance of research, development, construction or operational assignments.

1982-01-01

9

Total Quality Management in Higher Education: Applying Its Principles and Practices in the College Classroom.  

ERIC Educational Resources Information Center

This literature review is about the application of the ideas of Total Quality Management (TQM) in the academic side of higher learning institutions (classrooms). The methodology is solely document analysis. Findings show that TQM is a possible avenue for achieving national goals of quality for undergraduate and graduate education. The TQM…

Munoz, Marco A.

10

The application of total quality management principles to spacecraft mission operations  

Microsoft Academic Search

By now, the philosophies of Total Quality Management have had an impact on every aspect of American industrial life. The trail-blazing work of Deming, Juran, and Crosby, first implemented in Japan, has 're-migrated' across the Pacific and now plays a growing role in America's management culture. While initially considered suited only for a manufacturing environment, TQM has moved rapidly into

Maury Sweetin

1993-01-01

11

The application of total quality management principles to spacecraft mission operations  

NASA Astrophysics Data System (ADS)

By now, the philosophies of Total Quality Management have had an impact on every aspect of American industrial life. The trail-blazing work of Deming, Juran, and Crosby, first implemented in Japan, has 're-migrated' across the Pacific and now plays a growing role in America's management culture. While initially considered suited only for a manufacturing environment, TQM has moved rapidly into the 'service' areas of offices, sales forces, and even fast-food restaurants. The next logical step has also been taken - TQM has found its way into virtually all departments of the Federal Government, including NASA. Because of this widespread success, it seems fair to ask whether this new discipline is directly applicable to the profession of spacecraft operations. The results of quality emphasis on OAO Corporation's contract at JPL provide strong support for Total Quality Management as a useful tool in spacecraft operations.

Sweetin, Maury

1993-03-01

12

A Retention Assessment Process: Utilizing Total Quality Management Principles and Focus Groups  

ERIC Educational Resources Information Center

Retaining students is a critical topic in higher education. Methodologies abound to gather attrition data as well as key variables important to retention. Using the theories of total quality management and focus groups, this case study gathers and reports data from current college students. Key results, suggestions for replication, and areas for…

Codjoe, Henry M.; Helms, Marilyn M.

2005-01-01

13

Do Quality Concepts and Principles Apply to Combat Operations. Does Quality End When the Shooting Begins.  

National Technical Information Service (NTIS)

The United States and the Department of Defense have adopted the principles of Total Quality Management. Quality Air Force is a controversial and innovative program to institute the principles of Total Quality Management into the Air Force. Any system ado...

M. P. Kryschtal

1994-01-01

14

Risk Management Principles for Nanotechnology  

Microsoft Academic Search

Risk management of nanotechnology is challenged by the enormous uncertainties about the risks, benefits, properties, and future\\u000a direction of nanotechnology applications. Because of these uncertainties, traditional risk management principles such as acceptable\\u000a risk, cost–benefit analysis, and feasibility are unworkable, as is the newest risk management principle, the precautionary\\u000a principle. Yet, simply waiting for these uncertainties to be resolved before undertaking

Gary E. Marchant; Douglas J. Sylvester; Kenneth W. Abbott

2008-01-01

15

The future of monitoring in clinical research - a holistic approach: Linking risk-based monitoring with quality management principles  

PubMed Central

Since several years risk-based monitoring is the new “magic bullet” for improvement in clinical research. Lots of authors in clinical research ranging from industry and academia to authorities are keen on demonstrating better monitoring-efficiency by reducing monitoring visits, monitoring time on site, monitoring costs and so on, always arguing with the use of risk-based monitoring principles. Mostly forgotten is the fact, that the use of risk-based monitoring is only adequate if all mandatory prerequisites at site and for the monitor and the sponsor are fulfilled. Based on the relevant chapter in ICH GCP (International Conference on Harmonisation of technical requirements for registration of pharmaceuticals for human use – Good Clinical Practice) this publication takes a holistic approach by identifying and describing the requirements for future monitoring and the use of risk-based monitoring. As the authors are operational managers as well as QA (Quality Assurance) experts, both aspects are represented to come up with efficient and qualitative ways of future monitoring according to ICH GCP.

Ansmann, Eva B.; Hecht, Arthur; Henn, Doris K.; Leptien, Sabine; Stelzer, Hans Gunther

2013-01-01

16

Applying Quality Management Process-Improvement Principles to Learning in Reading Courses: An Improved Learning and Retention Method.  

ERIC Educational Resources Information Center

Business students were taught a total quality management-based outlining process for course readings and a tally method to measure learning efficiency. Comparison of 233 who used the process and 99 who did not showed that the group means of users' test scores were 12.4 points higher than those of nonusers. (Contains 25 references.) (SK)

Hahn, William G.; Bart, Barbara D.

2003-01-01

17

Utilization of lean management principles in the ambulatory clinic setting  

Microsoft Academic Search

The principles of 'lean management' have permeated many sectors of today's business world, secondary to the success of the Toyota Production System. This management method enables workers to eliminate mistakes, reduce delays, lower costs, and improve the overall quality of the product or service they deliver. These lean management principles can be applied to health care. Their implementation within the

Jessica T Casey; Thomas S Brinton; Chris M Gonzalez

2009-01-01

18

Risk management principles for physicians.  

PubMed

The swift pace of medical practice today makes it imperative for physicians to carry a toolbox jam-packed with risk management principles. The toolbox must be overflowing with utensils that allow a complete execution of the physician's fiduciary responsibility to the patient: all-inclusive informed consent, comprehensive documentation, fulfilling the standard of care, the significance of second opinions, transparency, crisis-management skills, and how to discuss an unfortunate result/outcome. PMID:24696957

Paterick, Timothy E

2014-01-01

19

Management Principles for Nonproliferation Organizations  

Microsoft Academic Search

This paper identifies business models and six management principles that can be applied by a nonproliferation organization to maximize the value and effectiveness of its products. The organizations responsible for reducing the nuclear proliferation threat have experienced a substantial growth in responsibility and visibility since the September 11 attacks. Since then, the international community has witnessed revelations of clandestine nuclear

Sarah L. Frazar; Gretchen Hund

2012-01-01

20

[Quality management (TQM) in public health-care (PHC): principles for cost-performance calculations and cost reductions with better quality].  

PubMed

In many high-tech industries, quality management (QM) has enabled improvements of quality by a factor of 100 or more, in combination with significant cost reductions. Compared to this, the application of QM methods in health care is in its initial stages. It is anticipated that stringent process management, embedded in an effective QM system will lead to significant improvements in health care in general and in the German public health service in particular. Process management is an ideal platform for controlling in the health care sector, and it will significantly improve the leverage of controlling to bring down costs. Best practice sharing in industry has led to quantum leap improvements. Process management will enable best practice sharing also in the public health service, in spite of the highly diverse portfolio of services that the public health service offers in different German regions. Finally, it is emphasised that "technical" QM, e.g., on the basis of the ISO 9001 standard is not sufficient to reach excellence. It is necessary to integrate soft factors, such as patient or employee satisfaction, and leadership quality into the system. The EFQM model for excellence can serve as proven tool to reach this goal. PMID:19039720

Bergholz, W

2008-11-01

21

Statistical Quality Management.  

National Technical Information Service (NTIS)

Some aspects of statistical quality management are discussed. Quality has to be defined as a concrete, measurable quantity. The concepts of Total Quality Management (TQM), Statistical Process Control (SPC), and inspection are explained. In most cases SPC ...

P. Vanderlaan

1992-01-01

22

A Culture for Academic Excellence: Implementing the Quality Principles in Higher Education. ERIC Digest.  

ERIC Educational Resources Information Center

This digest, based on a larger report of the same title, summarizes principles for improving quality in higher education institutions. Emphasis is on the effect of the principles when they are used holistically to create a culture of academic excellence. The quality principles are based on the conceptual framework of total quality management (TQM)…

Freed, Jann E.; And Others

23

Total quality management implementation guidelines  

SciTech Connect

These Guidelines were designed by the Energy Quality Council to help managers and supervisors in the Department of Energy Complex bring Total Quality Management to their organizations. Because the Department is composed of a rich mixture of diverse organizations, each with its own distinctive culture and quality history, these Guidelines are intended to be adapted by users to meet the particular needs of their organizations. For example, for organizations that are well along on their quality journeys and may already have achieved quality results, these Guidelines will provide a consistent methodology and terminology reference to foster their alignment with the overall Energy quality initiative. For organizations that are just beginning their quality journeys, these Guidelines will serve as a startup manual on quality principles applied in the Energy context.

Not Available

1993-12-01

24

Water Quality Program Management.  

National Technical Information Service (NTIS)

Although the title of my presentation is 'Water-Quality Program Management,' it would perhaps be more appropriately entitled, 'How Does District Program Management Affect the Attainment of Water-Quality Objectives.' Obviously such a topic could take days ...

G. P. Kincaid

1982-01-01

25

Bus Fleet Management Principles and Techniques.  

National Technical Information Service (NTIS)

The purpose of the monograph is to demonstrate principles, methods, and techniques that should permit the better management of bus fleets through the systematic use of maintenance records and data. The materials presented will assist the fleet manager in ...

T. H. Maze

1987-01-01

26

Ten Principles of Corporate Real Estate Management  

Microsoft Academic Search

Offers a distillation of the central principles of corporate real estate management into ten concise points covering – inter alia – matching business and property strategies, monitoring property performance and integrating the physical, financial and organizational aspects of corporate real estate management.

Ranko Bon

1994-01-01

27

Coordinating Council. Ninth Meeting: Total Quality Management  

NASA Technical Reports Server (NTRS)

This report summarizes the 9th meeting of the STI Coordinating Council. The council listened to the speakers' understanding of Total Quality Management (TQM) principles and heard stories of successful applications of these principles. Definitions of quality stated were focused on customer satisfaction. Reports presented by the speakers are also included.

1992-01-01

28

Principles and Practices for Quality Assurance and Quality Control  

USGS Publications Warehouse

Quality assurance and quality control are vital parts of highway runoff water-quality monitoring projects. To be effective, project quality assurance must address all aspects of the project, including project management responsibilities and resources, data quality objectives, sampling and analysis plans, data-collection protocols, data quality-control plans, data-assessment procedures and requirements, and project outputs. Quality control ensures that the data quality objectives are achieved as planned. The historical development and current state of the art of quality assurance and quality control concepts described in this report can be applied to evaluation of data from prior projects.

Jones, Berwyn E.

1999-01-01

29

An Application of Total Quality Principles in Transforming the Culture of Classrooms  

ERIC Educational Resources Information Center

During the 1990s, many public schools began to apply the principles of Total Quality Management. As they moved ahead, they discovered that most of the separate principles that comprise Total Quality Management are not new to public education. Theories and practices using similar and related ideas have been championed by educators for generations.…

Algozzine, Bob; Audette, Robert H.; Marr, Mary Beth; Algozzine, Kate

2005-01-01

30

Statistical quality management  

NASA Astrophysics Data System (ADS)

Some aspects of statistical quality management are discussed. Quality has to be defined as a concrete, measurable quantity. The concepts of Total Quality Management (TQM), Statistical Process Control (SPC), and inspection are explained. In most cases SPC is better than inspection. It can be concluded that statistics has great possibilities in the field of TQM.

Vanderlaan, Paul

1992-10-01

31

Team performance management: enhancement through Japanese 5-S principles  

Microsoft Academic Search

Explains 5-S, the acronym for five Japanese words: seiri, seiton, seiso, seiketsu and shitsuke which, when translated, mean organisation, neatness, cleanliness, standardisation and discipline respectively. They have been referred to as the five keys to a total quality environment. This article introduces the 5-S principles and shows how they can be applied to enhance team performance by drawing management and

Low Sui-PPheng; Sarah Danielle Khoo

2001-01-01

32

Rosacea: pathophysiology and management principles.  

PubMed

This article presents an overview of the pathophysiology, epidemiology, and clinical presentations of rosacea. It also presents the therapeutic spectrum for effective management of this challenging and often confusing clinical entity. PMID:23369595

Chauhan, Nitin; Ellis, David A F

2013-02-01

33

NASA total quality management 1989 accomplishments report  

NASA Technical Reports Server (NTRS)

Described here are the accomplishments of NASA as a result of the use of Total Quality Management (TQM). The principles in practice which led to these process refinements are important cultural elements to any organization's productivity and quality efforts. The categories of TQM discussed here are top management leadership and support, strategic planning, focus on the customer, employee training and recognition, employee empowerment and teamwork, measurement and analysis, and quality assurance.

1990-01-01

34

Total Quality Management in Higher Education: Applying Deming's Fourteen Points.  

ERIC Educational Resources Information Center

This article presents guidelines to aid administrators of institutions of higher education in applying the 14 principles of Total Quality Management. The principles stress understanding process improvements, handling variation, fostering prediction, and using psychology to capitalize on human resources. (DB)

Masters, Robert J.; Leiker, Linda

1992-01-01

35

Principles of School Business Management.  

ERIC Educational Resources Information Center

This textbook of 24 chapters provides administrators and students with information on the role, activities, and responsibilities of the school business administrator. The independently authored chapters are titled as follows: (1) "Introduction to School Business Management" (F. Mike Miles); (2) "Legal Context of the Public School District" (Paul…

Wood, R. Craig, Ed.

36

Principles of Hand Fracture Management  

PubMed Central

The hand is essential in humans for physical manipulation of their surrounding environment. Allowing the ability to grasp, and differentiated from other animals by an opposing thumb, the main functions include both fine and gross motor skills as well as being a key tool for sensing and understanding the immediate surroundings of their owner. Hand fractures are the most common fractures presenting at both accident and emergency and within orthopaedic clinics. Appropriate evaluation at first presentation, as well as during their management, can significantly prevent both morbidity and disability to a patient. These decisions are dependant on a wide range of factors including age, hand dominance, occupation and co-morbidities. A fracture is best described as a soft tissue injury with an associated bony injury. Despite this being the case, this paper intends to deal mainly with the bone injury and aims to discuss both the timing, as well as the methods available, of hand fracture management.

Haughton, DN; Jordan, D; Malahias, M; Hindocha, S; Khan, W

2012-01-01

37

Total Quality Management Seminar.  

ERIC Educational Resources Information Center

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management

Massachusetts Career Development Inst., Springfield.

38

Quality management in healthcare.  

PubMed

Clinical governance and better human resource management practices are important planks in the current health policies emphasizing quality of patient care. There are numerous reasons why it is important to improve quality of healthcare, including enhancing the accountability of health practitioners and managers, resource efficiency, identifying, and minimizing medical errors while maximizing the use of effective care and improving outcomes, and aligning care to what users/patients want in addition to what they need. "Quality in health is doing the right things for the right people at the right time, and doing them right first time and every time." Quality can also refer to the technical quality of care, to nontechnical aspects of service delivery such as clients' waiting time and staff's attitudes, and to programmatic elements such as policies, infrastructure, access, and management. In this oration/article quality initiatives like Reproductive and Child Health (RCH) and National Rural Health Mission (NRHM) of Government of India (GOI), which concentrate on improving the quality of infrastructure of vast rural health facilities including sub-center, primary health center, and community health center has been taken into account with focus on improving quality of health services also. United Nation Population Fund (UNFPA) in collaboration with the GOI has proposed introducing quality assurance program for accessing and improving the quality of services at public sector health facilities. It is felt that improving the quality of health services in public sector will attract the client belonging to low economic strata, and surely will help in achieving the goal of the NRHM, that is, "Reaching the enriched with quality of health services." PMID:24125927

Dodwad, Subhash S

2013-01-01

39

Quality Management: The New Challenges  

Microsoft Academic Search

This paper puts forward the argument that there are two kinds of quality management – ‘old’ or classical quality management and ‘new’ quality management. The aim of classical quality management was to analyse errors and eliminate their causes and associated variation by improved product and process design. In recent times a number of major changes have taken place resulting in

Roger Williams; Ton Van Der Wiele; Jos Van Iwaarden; Boudewijn Bertsch; Barrie Dale

2006-01-01

40

Total Quality Management in Higher Education: Panacea or Placebo?  

ERIC Educational Resources Information Center

It is argued that, despite the special character of higher education and its institutions, the principles of the Total Quality Management approach (continuous improvement, consistent quality, staff/student participation, meeting customer needs, coordination, management procedures that detect poor quality and encourage good quality) can contribute…

Williams, Gareth

1993-01-01

41

Quality management and registries.  

PubMed

This article provides a review of key concepts in quality management (QM) for ambulatory anesthesia. The importance of collecting data from every case is emphasized, and important outcome measures are recommended. The use of specific data collection tools and methodologies is discussed, including the national registry projects of the Society for Ambulatory Anesthesia and the Anesthesia Quality Institute. A brief overview is provided of how to use QM data to improve patient outcomes within an anesthesia practice. PMID:24882140

Dutton, Richard P

2014-06-01

42

Genearl Policy Manual - Quality Management  

Cancer.gov

As a part of LP’s ongoing Quality Management program, the quality and appropriateness of laboratory services are monitored objectively and evaluated systematically to pursue opportunities to improve patient care and to resolve identified problems. The Chair of the Quality Management Committee maintains all documents related to Quality Management. Each section develops their own Quality Management plan and reports results annually, with follow-up if indicated.

43

Utilization of lean management principles in the ambulatory clinic setting.  

PubMed

The principles of 'lean management' have permeated many sectors of today's business world, secondary to the success of the Toyota Production System. This management method enables workers to eliminate mistakes, reduce delays, lower costs, and improve the overall quality of the product or service they deliver. These lean management principles can be applied to health care. Their implementation within the ambulatory care setting is predicated on the continuous identification and elimination of waste within the process. The key concepts of flow time, inventory and throughput are utilized to improve the flow of patients through the clinic, and to identify points that slow this process -- so-called bottlenecks. Nonessential activities are shifted away from bottlenecks (i.e. the physician), and extra work capacity is generated from existing resources, rather than being added. The additional work capacity facilitates a more efficient response to variability, which in turn results in cost savings, more time for the physician to interact with patients, and faster completion of patient visits. Finally, application of the lean management principle of 'just-in-time' management can eliminate excess clinic inventory, better synchronize office supply with patient demand, and reduce costs. PMID:19265856

Casey, Jessica T; Brinton, Thomas S; Gonzalez, Chris M

2009-03-01

44

Applications of Quality Management in Language Education  

ERIC Educational Resources Information Center

This review examines applications of quality management (QM) in language education. QM approaches have been adapted from methodologies developed in industrial and commercial settings, and these are briefly described. Key aspects of QM in language education are the definition of purpose, descriptions of principles and practice, including various…

Heyworth, Frank

2013-01-01

45

Total Quality Management (TQM) in Higher Education.  

ERIC Educational Resources Information Center

This document consists largely of paper versions of the transparencies used by the author to give his conference paper on Total Quality Management (TQM) in the college and university setting. An introduction lists a series of definitional phrases, a list of what TQM is not, and 11 fundamental principles describing what TQM is. The three major…

Sullivan, Michael F.

46

Implementing Total Quality Management in Higher Education.  

ERIC Educational Resources Information Center

This document offers administrators a concise approach to the various theories of total quality management (TQM) and the tools necessary to implement these theories at postsecondary educational institutions. The book is divided into four chapters. Chapter 1 introduces the principles of TQM by briefly: (1) reviewing the ideas of TQM leaders; and…

Cornesky, Robert; And Others

47

Total Quality Management: Implications for Educational Assessment.  

ERIC Educational Resources Information Center

Deming's "System of Profound Knowledge" is even more fundamental than his 14-principle system transformation guide and is based on 4 elements: systems theory, statistical variation, a theory of knowledge, and psychology. Management should revamp total system processes so that quality of product is continually improved. Implications for educational…

Rankin, Stuart C.

1992-01-01

48

NASA total quality management 1989 accomplishments report  

NASA Technical Reports Server (NTRS)

NASA and contractor employees achieved many notable improvements in 1989. The highlights of those improvements, described in this seventh annual Accomplishments Report, demonstrate that the people who support NASA's activities are getting more involved in quality and continuous improvement efforts. Their gains solidly support NASA's and this Nation's goal to remain a leader in space exploration and in world-wide market competition, and, when communicated to others through avenues such as this report, foster improvement efforts across government and industry. The principles in practice which led to these process refinements are important cultural elements to any organization's productivity and quality efforts. The categories in this report reflect NASA principles set forth in the 1980's and are more commonly known today as Total Quality Management (TQM): top management leadership and support; strategic planning; focus on the customer; employee training and recognition; employee empowerment and teamwork; measurement and analysis; and quality assurance.

Tai, Betty P. (editor); Stewart, Lynne M. (editor)

1990-01-01

49

Quality management through statistics.  

PubMed

One of the responsibilities of a quality assurance professional is to assess patient care data in an effort to meet "outcome" requirements as established by the institution, the patient, the patient's family, the Joint Commission, the Health Care Financing Administration, the state PRO, and other regulatory agencies. A major goal of effective quality management is to assure that patients treated in a similar diagnostic category achieve similar outcomes. To accomplish this, the QA manager must gain and maintain control over patient care processes. To obtain this control, the conditions of patient care processes must be measured. Over one hundred years ago, the English scientist Lord Kelvin said, "When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot express it in numbers, your knowledge is...unsatisfactory." This article will describe some of the statistical quality control techniques that will assist in measuring the performance of specific patient care processes and outcomes and expressing them in numbers. A review of the numbers will show whether a particular patient care process is running smoothly or needs further investigation or adjustments. Using statistical quality control techniques will enable the QA manager to predict how well patient care processes and outcomes will run in the future. The simple statistical techniques discussed in this article can be used to measure the performance of patient care processes and outcomes both before and after corrective actions have been taken. They apply both to attempts to bring a specific process or outcome into "control" or to break through to a new, improved level of quality performance. PMID:10112986

Bush, D L

1991-01-01

50

The principles of managing open fractures.  

PubMed

Any fracture of a bone which communicates with the outside environment via a wound in the skin is classified as an open fracture. This may be from penetration by sharp objects from the exterior, laceration caused by the fracture fragments, or shearing forces that tear or de-glove soft tissue from a limb. These injuries vary in mechanism and severity, ranging from a broken finger caught in a bulkhead door to a catastrophic lower limb fracture suffered from an improvised explosive device (IED). We address the management principles that can be applied to all open fractures regardless of cause. PMID:24881422

Walker, R; Middleton, S; Stapley, S A

2014-01-01

51

Basic Principles and Concepts for Achieving Quality.  

National Technical Information Service (NTIS)

This technical note extends the quality concepts first articulated in 'A Software Quality Framework' (SQF) developed in the early 1980s for the Department of Defense (DoD) by Baker and colleagues. The original quality concepts of the SQF are extended beyo...

E. R. Baker L. Marino M. J. Fisher W. Goethert

2007-01-01

52

Applying lean management principles to the creation of a postpartum hemorrhage care bundle.  

PubMed

A lean management process is a set of interventions, each of which creates value for the customer. Lean management is not a new concept, but is relatively new to health care. Postpartum hemorrhage (PPH) is the most common cause of maternal death worldwide in both developing and developed countries. We applied lean management principles as an innovative approach to improving outcomes in patients with PPH. Initial results using principles of lean management indicated significant improvements in response time and family-centered care. When applied rigorously and throughout the organization, lean principles can have a dramatic effect on productivity, cost and quality. PMID:24138659

Faulkner, Beth

2013-10-01

53

Quality Management of Reference Geo-Information  

NASA Astrophysics Data System (ADS)

This paper will introduce how quality of geo-information can be managed when the production environment is no longer inside one organization (e.g. collection of data is contracted out) or data is compiled from various sources like in case of Spatial Data Infrastructures (SDIs). The bases for quality management of reference geo-information are discussed using three viewpoints; data, process and organization and user centric viewpoints. These viewpoints can be met using ISO 19157 and ISO 19158 standards together with ESDIN developed Quality Model and Data Quality Services Framework (DQSF). Two different services are identified a Data Quality Web Service and a Data User Web Service. We discuss how these principles and services are implemented now within EuroGeographics and Ordnance Survey of Great Britain. Further development will be done during the European Location Framework (ELF) project, which is providing a single source of reference geo-information for Europe during 2013-2016.

Jakobsson, A.; Hopfstock, A.; Beare, M.; Patrucco, R.

2013-05-01

54

Mutilating hand injuries: principles and management.  

PubMed

The objectives of the treatment of mutilating hand injuries are to insure patient's survival, limb survival and ultimately limb function. Initially, patients are stabilized and cleared of other potentially life threatening trauma. The cornerstone to the early intra-operative management of the mangled hand includes irrigation and debribement. Skeletal stabilization, revascularization, replantation or the use of spare parts to restore functions are addressed at the initial surgery. Subsequent second or third look surgeries may be required to procure a clean wound bed. Regional flaps and free tissue transfer provides definitive coverage than soft tissue is required. Secondary procedures such as tenolysis, joint mobilization or toe transfers may be needed to restore dexterity to the healed yet dysfunctional hand. Adherence to sound safe principles help prevent further mobidity while fostering the restoration of hand function to return the patient to gainful activities. PMID:12683442

Neumeister, Michael W; Brown, Richard E

2003-02-01

55

MONITORING GROUNDWATER QUALITY: ECONOMIC FRAMEWORK AND PRINCIPLES  

EPA Science Inventory

The report discusses the economic considerations in selecting an optimal groundwater quality monitoring system. Section I argues that poor specification of the property rights in groundwater is a major cause of excessive pollution. Section II examines groundwater adjudication and...

56

Perspectives on quality control, risk management, and analytical quality management.  

PubMed

Quality control (QC) practices are changing in US laboratories as Centers for Medicare and Medicaid Services adopts individualized QC plans as a new option for compliance with the Clinical Laboratory Improvement Amendments regulations. The Joint Commission provides general guidance for applying risk management in health care organizations. The EP23A (Evaluation Protocol 23A) document from the Clinical and Laboratory Standards Institute provides specific guidance on the use of risk management for developing analytical QC plans. Medical laboratories should integrate risk management tools with existing quality management techniques and activities to provide an overall plan for analytical quality management. PMID:23331725

Westgard, James O

2013-03-01

57

An Application of Total Quality Management for Thai Communities Knowledge Management Systems  

Microsoft Academic Search

Principles of knowledge management systems (KMS) are commonly tacit patterns practiced in Thai communities. An effective KMS practice is essential to successfully implement knowledge management (KM) and sustainable development organization. The quality of the tacit patterns in Thai communities will be considered to avoid knowledge garbage-in garbage-out. Philosophies, concepts, and famous practical models of Total Quality Management (TQM) are studied.

Poonsook Janpen; Kusuma Palaprom; Pong Horadal

58

A Culture for Academic Excellence: Implementing the Quality Principles in Higher Education. ASHE-ERIC Higher Education Report, Vol. 25, No. 1.  

ERIC Educational Resources Information Center

This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…

Freed, Jann E.; And Others

59

A Quality Assurance Management Plan  

Microsoft Academic Search

California Air Resources Board (CARB) staff developed a phased integrated approach to implement the Standing Air Monitoring Work Group’s (SAMWG) quality assurance requirements. This approach separates quality assurance requirements into a single project with a management plan and manager, and assigns each requirement to one of three key task areas—standardized methods and procedures measurement standards and tests, and audits. Tasks

Frank W. Chester

1979-01-01

60

Internal versus External Quality Management  

ERIC Educational Resources Information Center

This article presents the findings of research into quality management in Dutch elementary schools using theories of school accountability and school improvement as fundamentals. The study is based on data gathered from almost 1000 school leaders. It attempts to determine whether different types of quality management exist in primary schools.…

Hofman, Roelande H.; Dijkstra, Nynke J.; Hofman, W. H. Adriaan

2008-01-01

61

Academic Success Through Quality-Managed Course Design.  

ERIC Educational Resources Information Center

Principles of quality management, focusing on defect prevention rather than correction, were applied to the design of a graduate biomedicine course in immunology. The principles require clearly stated course mission and objectives, numerous intermediate steps to achieving objectives, immediate feedback on student performance, and immediate…

Reese, Andy C.; Mobley, Mary F.

1996-01-01

62

NPS Water Quality Management  

NSDL National Science Digital Library

This National Park Service, part of the Department of Interior website, looks at issues concerning water quality, policies and objectives, water quality standards, monitoring and the NPS's cooperation with other agencies.

2008-09-23

63

Total Quality Management in a Knowledge Management Perspective.  

ERIC Educational Resources Information Center

Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

Johannsen, Carl Gustav

2000-01-01

64

[Quality management in palliative care].  

PubMed

The author, former chief of a medical department and experienced in quality management, describes the development of quality standards by palliative ch, the Swiss Society for Palliative Care. These standards are the basis for explicit quality-criteria. The performance of an institution for palliative care is evaluated against these criteria, during an audit and peer review. Further information is given concerning the label Quality in Palliative Care. The author describes the importance oft the PDCA-cycle as an instrument for permanent improvement. Institutions with little experience in quality management are adviced to start on a smaller scale and use internal audits. Finally the author gives some thoughts as to the limitations of quality management in palliative care. PMID:22334204

Cottier, Christoph

2012-02-01

65

Total Quality Management and Cost of Quality  

NASA Astrophysics Data System (ADS)

Before we start analysing the philosophy of Total Quality Management it is worthwhile going back to the early days of quality and the quality movement. In fact, the quality concept dates back to the creation of Adam and Eve: “And God saw every thing that he had made, and, behold, it was very good”. (Genesis A 31). It is remarkable that at the end of each day, looking at his creations God was saying, “This is good”. However, at the end of the sixth day, after he finished the creation of human beings, he said, “This is very good”. It is amazing that he did not say, “This is excellent”. This is because excellence is something that we gain after tireless effort. God left room for improvement in order to challenge us and make our life more attractive, which has really happened!

Hadjicostas, Evsevios

66

Quality Management and Training Design.  

ERIC Educational Resources Information Center

Outlines the development of a strategy that applies quality management techniques to a training development program based on experiences at Lloyds Bank (United Kingdom). Topics discussed include computer-based training and software development; environmental influences affecting standards development; quality control; assessment against the…

Williams, Meurig

1994-01-01

67

Quality Principles and Empowered Learning: Current Practices and Future Directions.  

ERIC Educational Resources Information Center

This paper reviews the application of Total Quality Management (TQM) to learning and suggests where continuous quality improvement in education may lead in the future. Several issues in the application of TQM are discussed, including: the need for active participation and full support of faculty and staff, active and creative involvement of…

Thor, Linda M.

68

Laboratory Quality Control Based on Risk Management  

PubMed Central

Risk management is the systematic application of management policies, procedures, and practices to the tasks of analyzing, evaluating, controlling and monitoring risk (the effect of uncertainty on objectives). Clinical laboratories conduct a number of activities that could be considered risk management including verification of performance of new tests, troubleshooting instrument problems and responding to physician complaints. Development of a quality control plan for a laboratory test requires a process map of the testing process with consideration for weak steps in the preanalytic, analytic and postanalytic phases of testing where there is an increased probability of errors. Control processes that either prevent or improve the detection of errors can be implemented at these weak points in the testing process to enhance the overall quality of the test result. This manuscript is based on a presentation at the 2nd International Symposium on Point of Care Testing held at King Faisal Specialist Hospital in Riyadh, Saudi Arabia on October 12-13, 2010. Risk management principles will be reviewed and progress towards adopting a new Clinical and Laboratory Standards Institute Guideline for developing laboratory quality control plans based on risk management will be discussed.

Nichols, James H.

2011-01-01

69

Principles for high-quality, high-value testing.  

PubMed

A survey of doctors working in two large NHS hospitals identified over 120 laboratory tests, imaging investigations and investigational procedures that they considered not to be overused. A common suggestion in this survey was that more training was required. And, this prompted the development of a list of core principles for high-quality, high-value testing. The list can be used as a framework for training and as a reference source. The core principles are: (1) Base testing practices on the best available evidence. (2) Apply the evidence on test performance with careful judgement. (3) Test efficiently. (4) Consider the value (and affordability) of a test before requesting it. (5) Be aware of the downsides and drivers of overdiagnosis. (6) Confront uncertainties. (7) Be patient-centred in your approach. (8) Consider ethical issues. (9) Be aware of normal cognitive limitations and biases when testing. (10) Follow the 'knowledge journey' when teaching and learning these core principles. PMID:22740357

Power, Michael; Fell, Greg; Wright, Michael

2013-02-01

70

Principles for high-quality, high-value testing  

PubMed Central

A survey of doctors working in two large NHS hospitals identified over 120 laboratory tests, imaging investigations and investigational procedures that they considered not to be overused. A common suggestion in this survey was that more training was required. And, this prompted the development of a list of core principles for high-quality, high-value testing. The list can be used as a framework for training and as a reference source. The core principles are: (1) Base testing practices on the best available evidence. (2) Apply the evidence on test performance with careful judgement. (3) Test efficiently. (4) Consider the value (and affordability) of a test before requesting it. (5) Be aware of the downsides and drivers of overdiagnosis. (6) Confront uncertainties. (7) Be patient-centred in your approach. (8) Consider ethical issues. (9) Be aware of normal cognitive limitations and biases when testing. (10) Follow the ‘knowledge journey’ when teaching and learning these core principles.

Power, Michael; Fell, Greg; Wright, Michael

2013-01-01

71

[Quality management in medical laboratories].  

PubMed

During the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable. PMID:20454753

Fritzer-Szekeres, M

2010-05-01

72

Air quality management in Mexico.  

PubMed

Several significant program and policy measures have been implemented in Mexico over the past 15 yr to improve air quality. This article provides an overview of air quality management strategies in Mexico, including (1) policy initiatives such as vehicle use restrictions, air quality standards, vehicle emissions, and fuel quality standards, and (2) supporting programs including establishment of a national emission inventory, an air pollution episodes program, and the implementation of exposure and health effects studies. Trends in air pollution episodes and ambient air pollutant concentrations are described. PMID:18080895

Fernández-Bremauntz, Adrián

2008-01-01

73

Principles for Managing a Tribe's Financial Investments.  

ERIC Educational Resources Information Center

Argues that to manage a tribe's investment portfolio well requires knowledge of the tribe's needs as well as of the money management industry and its concepts and language. Discusses opportunities for the investment of tribal funds, examining mutual funds, the use of investment advisors and consultants, diversification, and levels of risk. (MAB)

Stevenson, Gelvin

1996-01-01

74

Principles for the management of bruxism  

Microsoft Academic Search

The management of bruxism has been the subject of a large number of studies. A PubMed search, using relevant MeSH terms, yielded a total of 177 papers that were published over the past 40 years. Of these papers, 135 were used for the present review. Apparently, research into bruxism management is sensitive to fashion. Interest in studying the role of

F. Lobbezoo; J. van der ZAAG; Selms van M. K. A; H. L. Hamburger; M. Naeije

2008-01-01

75

Risk-based principles for defining and managing water security.  

PubMed

The concept of water security implies concern about potentially harmful states of coupled human and natural water systems. Those harmful states may be associated with water scarcity (for humans and/or the environment), floods or harmful water quality. The theories and practices of risk analysis and risk management have been developed and elaborated to deal with the uncertain occurrence of harmful events. Yet despite their widespread application in public policy, theories and practices of risk management have well-known limitations, particularly in the context of severe uncertainties and contested values. Here, we seek to explore the boundaries of applicability of risk-based principles as a means of formalizing discussion of water security. Not only do risk concepts have normative appeal, but they also provide an explicit means of addressing the variability that is intrinsic to hydrological, ecological and socio-economic systems. We illustrate the nature of these interconnections with a simulation study, which demonstrates how water resources planning could take more explicit account of epistemic uncertainties, tolerability of risk and the trade-offs in risk among different actors. PMID:24080616

Hall, Jim; Borgomeo, Edoardo

2013-11-13

76

Risk-based principles for defining and managing water security  

PubMed Central

The concept of water security implies concern about potentially harmful states of coupled human and natural water systems. Those harmful states may be associated with water scarcity (for humans and/or the environment), floods or harmful water quality. The theories and practices of risk analysis and risk management have been developed and elaborated to deal with the uncertain occurrence of harmful events. Yet despite their widespread application in public policy, theories and practices of risk management have well-known limitations, particularly in the context of severe uncertainties and contested values. Here, we seek to explore the boundaries of applicability of risk-based principles as a means of formalizing discussion of water security. Not only do risk concepts have normative appeal, but they also provide an explicit means of addressing the variability that is intrinsic to hydrological, ecological and socio-economic systems. We illustrate the nature of these interconnections with a simulation study, which demonstrates how water resources planning could take more explicit account of epistemic uncertainties, tolerability of risk and the trade-offs in risk among different actors.

Hall, Jim; Borgomeo, Edoardo

2013-01-01

77

Study Quality in Higher Education Institution: Philosophy and Praxeology of Management  

ERIC Educational Resources Information Center

This article defines total quality philosophy, its transformations and significance for study quality in higher education institution. It reveals the concepts, principles and problems of study quality management and provides overview of implementation of study quality management at today's European universities. The experience of two European…

Juodaityte, Audrone

2004-01-01

78

Service Quality Management Systems: An Annotated Bibliography.  

National Technical Information Service (NTIS)

This bibliography is intended to provide a resource for those interested in gaining an introduction to the area of service quality management systems. Service quality management systems are concerned with optimizing the customer-supplier quality relations...

W. R. Young

1992-01-01

79

Putting quality management to work.  

PubMed

Quality Management [QM] processes are helping independent operators & contractors find more creative ways of doing business & enhance the quality of their products. In this roundtable, a panel of 10 QM veterans & rookies discusses specific applications of their processes, ranging from building better communications with customers to getting more for their purchasing dollars. Read ahead to learn how to make QM work for you. PMID:10121971

Schechter, M; Boss, D

1992-11-01

80

Quality Management and Calibration  

NASA Astrophysics Data System (ADS)

Good specification of a product’s performance requires adequate characterization of relevant properties. Particulate products are usually characterized by some PSD, shape or porosity parameter(s). For proper characterization, adequate sampling, dispersion, and measurement procedures should be available or developed and skilful personnel should use appropriate, well-calibrated/qualified equipment. The characterization should be executed, in agreement with customers, in a wellorganized laboratory. All related aspects should be laid down in a quality handbook. The laboratory should provide proof for its capability to perform the characterization of stated products and/or reference materials within stated confidence limits. This can be done either by internal validation and audits or by external GLP accreditation.

Merkus, Henk G.

81

Water quality management worldwide  

NASA Astrophysics Data System (ADS)

This article analyzes water quality on a global scale. An overview of the global water supply and demand situation is presented first, including regional and country information, as well as data on selected water use patterns. The focus then shifts to a discussion of water pollution, its various causes, impact, and remedies, with emphasis on legal and administrative solutions. Water pollution control expenditures and the resultant achievements are dealt with in the final third of the article, with projections to 1995. A wide variety of published sources was dovetailed to obtain a composite picture and most likely scenario; this was supplemented with primary interviews by the author conducted in North America, Western and Eastern Europe, and Oceania at the start of the 1980s.

Gross, Andrew Charles

1986-01-01

82

Interaction Effects of Management Accounting Systems and Process Quality Management on Product Quality Performance  

Microsoft Academic Search

This study uses self-reported survey data from 91 U.S. manufacturing business units and examines the interaction effects of process quality management and management accounting systems on product quality performance. One measure of process quality management and three measures of management accounting systems (goals, feedback and incentives) were used. Internal quality and external quality were the two product quality performance measures.

Adam S. Maiga

83

Emerging Principles for Using Information\\/Education in Wilderness Management  

Microsoft Academic Search

Studies on information\\/education as a wilderness management practice are highly diverse, pro- viding both theoretical and empirical understanding, employing a variety of message types and media, and addressing a variety of management issues and target audiences. Generally, these studies suggest that infor- mation\\/education can be an effective and desirable management tool. Moreover, a number of principles for using information\\/education tools

ROBERT E. MANNING

2003-01-01

84

Principles of School Business Management. Second Edition.  

ERIC Educational Resources Information Center

The contemporary school business administrator must be knowledgeable in a wide variety of areas. This book was designed to serve as a basic reference for practicing school business administrators as well as a text for graduate courses in school business administration. It offers a comprehensive overview of school business management. Chapters 1-3…

Wood, R. Craig; And Others

85

Principles for designing pragmatic knowledge management systems  

Microsoft Academic Search

Knowledge management continues to evolve as a discipline, yet even basic features that define a discipline have to be established. Developing a shared understanding of core concepts, such as the meaning of “knowledge”, has been elusive in this field. In the absence of reaching a universal definition, surrogates for knowledge are adopted because of their expediency or apparent face validity.

Steven A. Cavaleri

2004-01-01

86

Principles for the management of bruxism.  

PubMed

The management of bruxism has been the subject of a large number of studies. A PubMed search, using relevant MeSH terms, yielded a total of 177 papers that were published over the past 40 years. Of these papers, 135 were used for the present review. Apparently, research into bruxism management is sensitive to fashion. Interest in studying the role of occlusal interventions and oral splints in the treatment of bruxism remained more or less constant over the years: between 1966 and 2007, approximately 40-60% of the papers dealt with this subject. The percentage of papers that dealt with behavioural approaches, on the other hand, declined from >60% in the first 2 decades (1966-1986) to only slightly >10% in the most recent decade (1997-2007). In the latter period, >40% of the papers studied the role of various medicines in the treatment of bruxism, while in the preceding decade (1987-1996), only approximately 5% of the studies dealt with the pharmacological management of bruxism. Unfortunately, a vast majority of the 135 papers have a too low level of evidence. Only 13% of the studies used a randomized clinical trial design, and even these trials do not yet provide clinicians with strong, evidence-based recommendations for the treatment of bruxism. Hence, there is a vast need for well-designed studies. Clinicians should be aware of this striking paucity of evidence regarding management of bruxism. PMID:18557917

Lobbezoo, F; van der Zaag, J; van Selms, M K A; Hamburger, H L; Naeije, M

2008-07-01

87

The Principles of Marketing and Relationship Management.  

ERIC Educational Resources Information Center

Discusses the concepts of marketing and relationship management as they apply to libraries. Topics include perceptions of the profession; environments that libraries operate in; connecting content and users through access and services; and the need for reliable and consistent collection of effective data. (Author/LRW)

Soules, Aline

2001-01-01

88

Principles for Designing Pragmatic Knowledge Management Systems  

ERIC Educational Resources Information Center

Knowledge management continues to evolve as a discipline, yet even basic features that define a discipline have to be established. Developing a shared understanding of core concepts, such as the meaning of "knowledge", has been elusive in this field. In the absence of reaching a universal definition, surrogates for knowledge are adopted because of…

Cavaleri, Steven A.

2004-01-01

89

Total Quality Management: Time for a Theory.  

National Technical Information Service (NTIS)

The paper states that Total Quality is a goal that requires Quality Leadership to be reached. Important elements in what is called Total Quality Management are; Quality innovation, -maintenance, and -improvement. TQM is carried out through: (1) New norms ...

A. Aune

1991-01-01

90

Managing Software Quality with Defects  

Microsoft Academic Search

This paper describes two common approaches to measuring and modeling software quality across the project life cycle so that it can be made visible to management. It discusses examples of their application in real industry settings. Both of the examples presented come from CMM Level 4 organizations.

David N. Card

2002-01-01

91

Illinois Water Quality Management Plan.  

National Technical Information Service (NTIS)

The purpose of the Illinois Water Quality Management (WQM) Plan is to consolidate and streamline portions of approved State and Areawide WQM plans in order to facilitate their usage in the operations of all designated WQM Agencies. The WQM Plan represents...

J. Pendowski

1983-01-01

92

TOWARD INSTREAM WATER QUALITY MANAGEMENT  

EPA Science Inventory

This report compares two approaches to the agricultural nonpoint source pollution control problem: source control and instream water quality management (ISWQM). Source control is a strategy of controlling pollution loadings by using standards such as soil loss limits or best mana...

93

E-Service Quality Management  

ERIC Educational Resources Information Center

A characteristic of today's society is the increasing use of modern information and communication technologies in all areas. Computer applications, called e-services, are being developed to provide efficient access to services, electronically. Quality management systems are needed to provide a consistent way to select, evaluate, prioritize and…

Batagan, Lorena; Pocovnicu, Adrian; Capisizu, Sergiu

2009-01-01

94

Total Quality Management in Education.  

ERIC Educational Resources Information Center

Ways to apply the concepts and processes of Total Quality Management (TQM) to education are discussed in this document. Following the introduction and the preface, chapter 1 provides a historical overview and describes the four cornerstones of TQM--an understanding of systems, psychology, knowledge, and statistics. Chapter 2 describes some of the…

Johnson, James H.

1993-01-01

95

Indoor Air Quality Management Program.  

ERIC Educational Resources Information Center

In an effort to provide Indoor Air Quality (IAQ) management guidance, Anne Arundel County Public Schools was selected by the Maryland State Department of Education to develop a program that could be used by other school systems. A major goal was to produce a handbook that was "user friendly." Hence, its contents are a mix of history, philosophy,…

Anne Arundel County Public Schools, Annapolis, MD.

96

Quality management practices in Australian industry  

Microsoft Academic Search

Over the past few years a dramatic shift towards strategic quality management has been witnessed in some of Australia's leading companies. This dramatic shift in perspective has elicited senior management interest and involvement; linked quality with profitability and seen the inclusion of quality in strategic planning. This paper presents the results of an investigation on the quality management practices of

Amrik S. Sohal; Liz Ramsay; Danny Samson

1992-01-01

97

Waste Management Quality Assurance Plan  

SciTech Connect

The WMG QAP is an integral part of a management system designed to ensure that WMG activities are planned, performed, documented, and verified in a manner that assures a quality product. A quality product is one that meets all waste acceptance criteria, conforms to all permit and regulatory requirements, and is accepted at the offsite treatment, storage, and disposal facility. In addition to internal processes, this QA Plan identifies WMG processes providing oversight and assurance to line management that waste is managed according to all federal, state, and local requirements for waste generator areas. A variety of quality assurance activities are integral to managing waste. These QA functions have been identified in the relevant procedures and in subsequent sections of this plan. The WMG QAP defines the requirements of the WMG quality assurance program. These requirements are derived from Department of Energy (DOE) Order 414.1C, Quality Assurance, Contractor Requirements Document, the LBNL Operating and Assurance Program Plan (OAP), and other applicable environmental compliance documents. The QAP and all associated WMG policies and procedures are periodically reviewed and revised, as necessary, to implement corrective actions, and to reflect changes that have occurred in regulations, requirements, or practices as a result of feedback on work performed or lessons learned from other organizations. The provisions of this QAP and its implementing documents apply to quality-affecting activities performed by the WMG; WMG personnel, contractors, and vendors; and personnel from other associated LBNL organizations, except where such contractors, vendors, or organizations are governed by their own WMG-approved QA programs.

Waste Management Group

2006-08-14

98

Total quality index: a benchmarking tool for total quality management  

Microsoft Academic Search

The total quality index (TQI) proposed in this study is an information technology-supported benchmarking tool that helps managers assess a total quality management program by enabling the cost-effective measurement of key organizational processes. TQI utilizes the analytic hierarchy process and the Delphi technique to measure ideal and actual quality management along eight critical factors synthesized by Saraph et al. and

Madjid Tavana; Barbara Mohebbi; Dennis T. Kennedy

2003-01-01

99

Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management. Instructor Guide.  

National Technical Information Service (NTIS)

This course entitled Emergency Management Principles and Applications for Tourism, Hospitality, and Travel Management has been developed for professors who are planning a class for college or university students. The recommended topics and reading assignm...

C. Y. Gee T. E. Drabek

2000-01-01

100

Total Quality Management in Education. Second Edition.  

ERIC Educational Resources Information Center

Quality is at the top of most agendas, and improving quality is probably the most important task facing any institution. In addition, quality is difficult to define or measure. This book, the second edition of "Total Quality Management in Education," introduces the key concepts of Total Quality Management (TQM) and demonstrates how they can be put…

Sallis, Edward

101

Waste Management Quality Assurance Plan  

SciTech Connect

Lawrence Berkeley Laboratory`s Environment Department addresses its responsibilities through activities in a variety of areas. The need for a comprehensive management control system for these activities has been identified by the Department of Energy (DOE). The WM QA (Waste Management Quality Assurance) Plan is an integral part of a management system that provides controls necessary to ensure that the department`s activities are planned, performed, documented, and verified. This WM QA Plan defines the requirements of the WM QA program. These requirements are derived from DOE Order 5700.6C, Quality Assurance, the LBL Operating and Assurance Program Plan (OAP, LBL PUB-3111), and other environmental compliance documents applicable to WM activities. The requirements presented herein, as well as the procedures and methodologies that direct the implementation of these requirements, will undergo review and revisions as necessary. The provisions of this QA Plan and its implementing documents apply to quality-affecting activities performed by and for WM. It is also applicable to WM contractors, vendors, and other LBL organizations associated with WM activities, except where such contractors, vendors, or organizations are governed by their own WM-approved QA programs. References used in the preparation of this document are (1) ASME NQA-1-1989, (2) ANSI/ASQC E4 (Draft), (3) Waste Management Quality Assurance Implementing Management Plan (LBL PUB-5352, Rev. 1), (4) LBL Operating and Assurance Program Plan (OAP), LBL PUB-3111, 2/3/93. A list of terms and definitions used throughout this document is included as Appendix A.

Not Available

1993-11-30

102

SERVICE QUALITY MANAGEMENT THROUGH CUSTOMER ORIENTATION  

Microsoft Academic Search

Quality management represents everything an organization shouldensure\\/accomplish in order to have products which will satisfy the clients’ requestsconcerning quality and the requests of the existent regulations. According to the ISO9000:2000 standard, quality management coordinates activities in order to direct and controlan organization regarding quality. Quality coordination and control generally includessettling a policy concerning quality and quality objectives, planning, control, assurance

Larisa Dragolea; Danut Ungureanu

2008-01-01

103

ECONOMIC/FINANCIAL ANALYSIS OF URBAN WATER QUALITY MANAGEMENT PROBLEMS  

EPA Science Inventory

Procedures for evaluating the technical, economic, and financial aspects of urban water quality management planning problems are presented. Accepted principles of benefit-cost analysis are used to conduct the economic analysis. Benefits are measured as the reduction in damages as...

104

ISO 9000 Quality Management System  

Microsoft Academic Search

\\u000a The ISO 9000 series describes a quality management system applicable to any organization. In this chapter we present the requirements\\u000a of the standard in a way that is as close as possible to the needs of analytical laboratories. The sequence of the requirements\\u000a follows that in the ISO 9001:2008 standard. In addition, the guidelines for performance improvement set out in

Evsevios Hadjicostas

2010-01-01

105

ISO 9000 Quality Management System  

NASA Astrophysics Data System (ADS)

The ISO 9000 series describes a quality management system applicable to any organization. In this chapter we present the requirements of the standard in a way that is as close as possible to the needs of analytical laboratories. The sequence of the requirements follows that in the ISO 9001:2008 standard. In addition, the guidelines for performance improvement set out in the ISO 9004 are reviewed. Both standards should be used as a reference as well as the basis for further elaboration.

Hadjicostas, Evsevios

106

Principles of Empirically Supported Interventions Applied to Anger Management  

ERIC Educational Resources Information Center

This article applies the Principles of Empirically Supported Interventions (PESI) in counseling psychology to anger management with adults. The review suggests that there is empirical support for cognitive-behavioral interventions generally and for four specific interventions (relaxation, cognitive, behavioral skill enhancement, and combinations…

Deffenbacher, Jerry L.; Oetting, Eugene R.; DiGiuseppe, Raymond A.

2002-01-01

107

Managing Campus Budgets in Trying Times: Did Practices Follow Principles?  

ERIC Educational Resources Information Center

This study examined how closely 11 accepted principles for managing budgets were followed at 98 public college campuses during the first half of the 1990s, a period of budget problems. The colleges reviewed were in six states: California, Florida, Massachusetts, New York, Texas, and Wisconsin. The study found that (1) planning was not inclusive,…

Burke, Joseph C.

108

Guiding principles and checklist for population-based quality metrics.  

PubMed

The Centers for Medicare and Medicaid Services oversees the ESRD Quality Incentive Program to ensure that the highest quality of health care is provided by outpatient dialysis facilities that treat patients with ESRD. To that end, Centers for Medicare and Medicaid Services uses clinical performance measures to evaluate quality of care under a pay-for-performance or value-based purchasing model. Now more than ever, the ESRD therapeutic area serves as the vanguard of health care delivery. By translating medical evidence into clinical performance measures, the ESRD Prospective Payment System became the first disease-specific sector using the pay-for-performance model. A major challenge for the creation and implementation of clinical performance measures is the adjustments that are necessary to transition from taking care of individual patients to managing the care of patient populations. The National Quality Forum and others have developed effective and appropriate population-based clinical performance measures quality metrics that can be aggregated at the physician, hospital, dialysis facility, nursing home, or surgery center level. Clinical performance measures considered for endorsement by the National Quality Forum are evaluated using five key criteria: evidence, performance gap, and priority (impact); reliability; validity; feasibility; and usability and use. We have developed a checklist of special considerations for clinical performance measure development according to these National Quality Forum criteria. Although the checklist is focused on ESRD, it could also have broad application to chronic disease states, where health care delivery organizations seek to enhance quality, safety, and efficiency of their services. Clinical performance measures are likely to become the norm for tracking performance for health care insurers. Thus, it is critical that the methodologies used to develop such metrics serve the payer and the provider and most importantly, reflect what represents the best care to improve patient outcomes. PMID:24558050

Krishnan, Mahesh; Brunelli, Steven M; Maddux, Franklin W; Parker, Thomas F; Johnson, Douglas; Nissenson, Allen R; Collins, Allan; Lacson, Eduardo

2014-06-01

109

Industrial Quality Standards and Total Quality Management in Higher Education.  

ERIC Educational Resources Information Center

Examines practical applications for the suitability of two different approaches to quality management within engineering education. One utilizes quality systems standards as typified by a specific industrial process that ensures an effective production system. The other applies the notion of total quality management emphasizing a process of…

Tannock, James D. T.

1991-01-01

110

Applicability of New Public Management Principles in Estonian Local Government  

Microsoft Academic Search

The focus of the paper is on the modern market-orie nted practices in the Estonian local government the country has been experimenting with since the beginning of the 1990s. The paper warns about the uncritical adoption of va rious NPM-type principles. First, there are serious questions raised concerning the a ppropriateness of modern management approaches in the public sector at

Kristiina Tõnnisson

111

The Principles and Practice of Educational Management. Educational Management: Research and Practice.  

ERIC Educational Resources Information Center

This book examines the main themes in educational management and leadership, including strategy, human resources, teaching and learning, finance, external relations, and quality. The 19 chapters are divided into 7 sections: "The Context of Educational Management,""Leadership and Strategic Management,""Human Resource Management,""Managing Learning…

Bush, Tony, Ed.; Bell, Les, Ed.

112

[Atopic dermatitis in children: general principles of management].  

PubMed

Atopic dermatitis is the most frequent dermatosis in childhood. Numerous studies underscored the central role of skin barrier alterations in the pathogenesis of the inflammatory skin lesions. The management of atopic dermatitis has to be multidimensional. It combines among others some daily local care and a sporadic topical anti-inflammatory treatment during the acute flare-ups. The objective of this article is to summarize, in light of the recent European guidelines, the general principles of management of atopic dermatitis, for the general practitioner. PMID:23621040

Takeuchi, Yusuke Leo; Christen-Zaech, Stéphanie

2013-04-01

113

Unilateral Cleft Lip: Principles and Practice of Surgical Management  

PubMed Central

Management of cleft lip and palate requires a unique understanding of the various dimensions of care to optimize outcomes of surgery. The breadth of treatment spans multiple disciplines and the length of treatment spans infancy to adulthood. Although the focus of reconstruction is on form and function, changes occur with growth and development. This review focuses on the surgical management of the primary cleft lip and nasal deformity. In addition to surgical treatment, the anatomy, clinical spectrum, preoperative care, and postoperative care are discussed. Principles of surgery are emphasized and controversies are highlighted.

Tse, Raymond

2012-01-01

114

Incorporating evolutionary principles into environmental management and policy  

PubMed Central

As policymakers and managers work to mitigate the effects of rapid anthropogenic environmental changes, they need to consider organisms’ responses. In light of recent evidence that evolution can be quite rapid, this now includes evolutionary responses. Evolutionary principles have a long history in conservation biology, and the necessary next step for the field is to consider ways in which conservation policy makers and managers can proactively manipulate evolutionary processes to achieve their goals. In this review, we aim to illustrate the potential conservation benefits of an increased understanding of evolutionary history and prescriptive manipulation of three basic evolutionary factors: selection, variation, and gene flow. For each, we review and propose ways that policy makers and managers can use evolutionary thinking to preserve threatened species, combat pest species, or reduce undesirable evolutionary changes. Such evolution-based management has potential to be a highly efficient and consistent way to create greater ecological resilience to widespread, rapid, and multifaceted environmental change.

Lankau, Richard; J?rgensen, Peter S?gaard; Harris, David J; Sih, Andrew

2011-01-01

115

Auditor quality and earnings management: Singaporean evidence  

Microsoft Academic Search

Purpose – The purpose of this paper is to examine the association between the magnitude of earnings management and auditor quality. It focuses on earnings management in response to mounting pressure amongst investors, policy makers and corporate governance reformists for mechanisms to curb excessive opportunistic behavior amongst corporate management. Auditor quality is the main focus of this study analysis as

Rusmin Rusmin

2010-01-01

116

Total Quality Management: Institutional Research Applications.  

ERIC Educational Resources Information Center

Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

Heverly, Mary Ann

117

Integration of quality and environmental management systems  

Microsoft Academic Search

Discusses quality and environmental management systems integration. Concepts of a system and a “system of systems” are addressed, followed by a description of different management systems, and their interrelations and integration. Subsequently, strategies for integration of the quality system based on the ISO 9001 standard and the ISO 14001 environmental management system are presented. The harmonization of related audit sub-systems,

Stanislav Karapetrovic; Walter Willborn

1998-01-01

118

Quality management of rural and urban planning  

Microsoft Academic Search

Rural and urban planning encompasses applied, natural, social sciences and the initial study by people from all involved disciplines. The inter-discipline human resource and geographic information system management integration can help resolve conflict while working toward a common project goal in community, quality management, rural and urban development. Quality management can be made easier through the adaptation of GIS information

Dung-Hai Liang; Peirchyi Lii; Dong-Shong Liang

2011-01-01

119

Information architecture for supply chain quality management  

Microsoft Academic Search

As quality requirements play a crucial role in supply chain management (SCM), enterprises require appropriate information architecture to address evolving supply chain needs. Information architecture for supply chain quality management has drawn much attention from the research community and the industry in recent years. Recent research explores the role of service-oriented architecture (SOA), RFID, agent, workflow management, and the Internet

Li Da Xu

2011-01-01

120

The synergy of quality management & risk management in home care.  

PubMed

For a number of years the health care risk management industry has been addressing unplanned and unanticipated adverse events. Organizations that are proactive in their approach to risk and quality management will have big payoffs in clinical quality improvement, service quality improvement, employee satisfaction, and customer satisfaction. PMID:10160154

Rhinehart, E

1996-09-01

121

In search of quality: the quality management experience in Singapore  

Microsoft Academic Search

The total quality management (TQM) literature has largely been based on experience in Japan, the USA and the UK, however, other countries especially those in South-east Asia remain under-researched. In this paper we consider the experience of the quality management (QM) movement in Singapore. With the trend towards globalisation, it is inevitable that Singapore companies will increasingly have to compete

Josephine Yong; Adrian Wilkinson

2001-01-01

122

Total Quality Management: TQM Master Plan (ARPERCEN, Department of the Army).  

National Technical Information Service (NTIS)

In March 1988, the Secretary of Defense issued a pronouncement on Total Quality Management (TQM) including the Department of Defense posture on quality. TQM is both a management philosophy and a set of guiding principles that represent the foundation of a...

1992-01-01

123

Total Quality Management in Health Care - A Study on TQM Implementation and its Application to the Army Health Care System.  

National Technical Information Service (NTIS)

Total Quality Management (TQM) is the new management philosophy of the Army health care system. TQM consists of principles and tools which can be applied in this health care setting. TQM represents a tremendous departure from the previous traditional mana...

T. H. Auer

1993-01-01

124

Quality function deployment: total quality management for new product design  

Microsoft Academic Search

For firms to compete successfully on quality, the total quality management (TQM) philosophy must be integrated into all aspects of the organization. Quality function deployment (QFD) provides a systematic process for integrating TQM into new product development activities. QFD combines various design engineering and managerial tools to create a customer-oriented approach to developing new products. QFD provides a means for

Archie Lockamy; Anil Khurana

1995-01-01

125

Total quality control Chinese style and its management implications—Taiwan versus China  

Microsoft Academic Search

The purpose of this paper is to offer a comparative study of quality control methods and principles used in mainland China and Taiwan. The total quality management (TQM) approach was selected as the standard system for comparison. Our findings indicate that both Taiwan and China have almost the same trend regarding the development of the quality control approach; however, Taiwan'

Yi Chou; Pao-Long Chang; Chyau Tuan

1993-01-01

126

Total quality management in orthodontic practice.  

PubMed

Quality is the buzz word for the new Millennium. Patients demand it, and we must serve it. Yet one must identify it. Quality is not imaging or public relations; it is a business process. This short article presents quality as a balance of three critical notions: core clinical competence, perceived values that our patients seek and want, and the cost of quality. Customer satisfaction is a variable that must be identified for each practice. In my practice, patients perceive quality as communication and time, be it treatment or waiting time. Time is a value and cost that must be managed effectively. Total quality management is a business function; it involves diagnosis, design, implementation, and measurement of the process, the people, and the service. Kazien is a function that reduces value services, eliminates waste, and manages time and cost in the process. Total quality management is a total commitment for continuous improvement. PMID:10587600

Atta, A E

1999-12-01

127

40 CFR 130.6 - Water quality management plans.  

Code of Federal Regulations, 2010 CFR

...2009-07-01 2009-07-01 false Water quality management plans. 130.6 Section 130.6 ...PLANNING AND MANAGEMENT § 130.6 Water quality management plans. (a) Water quality management (WQM) plans. WQM plans...

2009-07-01

128

Quality management organizational structures: history and trends.  

PubMed

Quality management (QM), utilization management, and risk management each evolved in response to different external demands. Practices that evolved in response to the real or perceived influences of accreditors, regulators, and payers may be easier to modify if we understand their origins and can identify why those practices are or are not warranted in today's environment. Also, if an individual works exclusively in one of the three traditional areas of quality (QM, utilization management, and risk management), history provides insight into the demands faced by individuals working in the other two areas. Finally, history should be of interest as we prepare for another wave of healthcare reform, which may result in additional changes in our QM organizational structures. This article traces the roots of quality management, utilization management, and risk management for their impact on the organizational structure of hospitals, and summarizes the most common current design variations employed for different situations. PMID:10135769

Genovich-Richards, J

1994-01-01

129

Total Quality Management in Higher Education.  

ERIC Educational Resources Information Center

Total Quality Management, based on theories of W. Edward Deming and others, is a style of management using continuous process improvement characterized by mission and customer focus, a systematic approach to operations, vigorous development of human resources, long-term thinking, and a commitment to ensuring quality. The values espoused by this…

Sherr, Lawrence A.; Lozier, G. Gredgory

1991-01-01

130

Application of Total Quality Management in Education  

ERIC Educational Resources Information Center

The purpose of the paper is to analyzing thoughts of the modern management paradigm "Total Quality Management" (TQM), and its application in the field of education. The basic theme of TQM is participatory approach to address the question(s) of quality in business aswell as in the field of education. Reviewing fresh literature from the internet …

Farooq, M. S.; Akhtar, M. S.; Ullah, S. Zia; Memon, R. A.

2007-01-01

131

A total quality management methodology for universities  

Microsoft Academic Search

This research document is motivated by the need for a systemic, efficient quality improvement methodology at universities. There exists no methodology designed for a total quality management (TQM) program in a university. The main objective of this study is to develop a TQM Methodology that enables a university to efficiently develop an integral total quality improvement (TQM) Plan. ^ Current

Jose Carlos Flores-Molina

2011-01-01

132

Evaluating Quality Management in University Departments  

ERIC Educational Resources Information Center

Purpose: Despite the abundance of research on quality management there is no universal consensus on how best to measure quality in higher education. This paper undertakes a critical evaluation of the different methods used to assess the quality of provision in higher education departments in the UK. Design/methodology/approach: Drawing on relevant…

Becket, Nina; Brookes, Maureen

2006-01-01

133

41 CFR 102-3.95 - What principles apply to the management of advisory committees?  

Code of Federal Regulations, 2013 CFR

41 Public Contracts and Property Management 3 2013-07-01 2013-07-01...What principles apply to the management of advisory committees... Section 102-3.95 Public Contracts and Property Management Federal Property...

2013-07-01

134

From Quality Management To Organization Excellence: \\  

Microsoft Academic Search

There is now a ground swell in both business and research communities to reject quality management as a management methodology, declare it to be yet another in the long line of management fads, and seek a substitute methodology. That substitute seems to be organization or business excellence. This paper argues that business excellence, whilst more obviously the business aim, (indeed

Kevin J. Foley

135

Technology usage, quality management system, and service quality in Thailand  

Microsoft Academic Search

Purpose – This article aims to explore the relationship between technology and quality management for enhancing Thai hospital service quality. Design\\/methodology\\/approach – The paper presents the findings of an exploratory study that investigates service quality from the customer and service provider perception. In-depth interviews were conducted with respondents in Thai hospitals. The interviews explored service-related factors that patients and service

Nilubon Sivabrovornvatana; Sununta Siengthai; Donyaprueth Krairit; Himangshu Paul

2005-01-01

136

Treatment principles in the management of open fractures  

PubMed Central

The management of open fractures continues to provide challenges for the orthopedic surgeon. Despite the improvements in technology and surgical techniques, rates of infection and nonunion are still troublesome. Principles important in the treatment of open fractures are reviewed in this article. Early antibiotic administration is of paramount importance in these cases, and when coupled with early and meticulous irrigation and debridement, the rates of infection can be dramatically decreased. Initial surgical intervention should be conducted as soon as possible, but the classic 6 h rule does not seem to be supported in the literature. All open fractures should be addressed for the risk of contamination from Clostridium tetani. When possible, early closure of open fracture wounds, either by primary means or by flaps, can also decrease the rate of infection, especially from nosocomial organisms. Early skeletal stabilization is necessary, which can be accomplished easily with temporary external fixation. Adhering to these principles can help surgeons provide optimal care to their patients and assist them in an early return to function.

Cross, William W; Swiontkowski, Marc F

2008-01-01

137

Guiding Principles for Diabetes Care.  

National Technical Information Service (NTIS)

The National Diabetes Education Program (NDEP) has developed these Guiding Principles for Diabetes Care to help the health care team manage the disease effectively. The principles outline seven essential components of quality diabetes care that form the b...

2004-01-01

138

Models, Managing Models, Quality Models: An Example of Quality Management.  

National Technical Information Service (NTIS)

Quality is an increasingly important element in competitiveness. This paper will focus on strategies used by an international standards committee for improving the development of its complex standard. The paper outlines an approach for use within the stan...

J. E. Tyler

1991-01-01

139

Integrated groundwater quality management in urban areas  

NASA Astrophysics Data System (ADS)

Traditionally, groundwater assessments and remediations are approached at the scale of individual groundwater plumes. In urban areas, however, this management of individual groundwater plumes is often problematic for technical, practical or financial reasons, since the groundwater quality is often affected by a combination of sources, including (former) industrial activities, spills and leachate from uncontrolled landfills and building materials. As a result, often a whole series of intermingling contamination plumes is found in large volumes of groundwater. In several countries in the world, this led to stagnation of groundwater remediation in urban areas. Therefore, in the Netherlands there is a tendency managing groundwater in urban areas from an integrated perspective and on a larger scale. This so-called integrated groundwater quality management is often more efficient and hence, cheaper, since the organisation of the management of a cluster of groundwater plumes is much easier than it would be if all individual groundwater plumes were managed at different points in time. Integrated groundwater quality management should follow a tailor-made approach. However, to facilitate practical guidance was developed. This guidance relates to the delineation of the domain, the management of sources for groundwater contamination, procedures for monitoring, and (risk-based) assessment of the groundwater quality. Function-specific risk-based groundwater quality criteria were derived to support the assessment of the groundwater quality.

Swartjes, F. A.; Otte, P. F.

2012-04-01

140

Total quality management in SMEs  

Microsoft Academic Search

Small and medium size enterprises (SMEs) are the life blood of modern economies. That they should remain competitive and produce high quality outputs is of importance not only at the macro level but also to larger organizations, because SMEs are often suppliers of goods and services to larger organizations and lack of product quality would adversely affect the competitive ability

A. Ghobadian; D. N. Gallear

1996-01-01

141

Freshwater Ecosystem Research in Water Quality Management  

ERIC Educational Resources Information Center

Describes the use of modeling techniques to contribute to the basic knowledge of ecologic science, and in solving problems of biological production, resource-use planning and management, and environmental quality. (JR)

Ferris, James J.; And Others

1974-01-01

142

[Possibilities and perspectives of quality management in radiation oncology].  

PubMed

The medical discipline radiation oncology and radiation therapy (treatment with ionizing radiation) has developed rapidly in the last decade due to new technologies (imaging, computer technology, software, organization) and is one of the most important pillars of tumor therapy. Structure and process quality play a decisive role in the quality of outcome results (therapy success, tumor response, avoidance of side effects) in this field. Since 2007 all institutions in the health and social system are committed to introduce and continuously develop a quality management (QM) system. The complex terms of reference, the complicated technical instruments, the highly specialized personnel and the time-consuming processes for planning, implementation and assessment of radiation therapy made it logical to introduce a QM system in radiation oncology, independent of the legal requirements. The Radiation Center Hamburg (SZHH) has functioned as a medical care center under medical leadership and management since 2009. The total QM and organization system implemented for the Radiation Center Hamburg was prepared in 2008 and 2009 and certified in June 2010 by the accreditation body (TÜV-Süd) for DIN EN ISO 9001:2008. The main function of the QM system of the SZHH is to make the basic principles understandable for insiders and outsiders, to have clear structures, to integrate management principles into the routine and therefore to organize the learning processes more effectively both for interior and exterior aspects. PMID:23069993

Seegenschmiedt, M H; Zehe, M; Fehlauer, F; Barzen, G

2012-11-01

143

The role of quality managers in contemporary organisations  

Microsoft Academic Search

A key question for firms nowadays is how to organise work with quality management. This naturally includes the role of the quality managers and it appears as if the profession of quality managers is at a crossroads. Alternatives are that the role of a quality manager broadens to include quality at a strategic level in the firm and that Six

Mattias Elg; Ida Gremyr; Andreas Hellström; Lars Witell

2011-01-01

144

The NCC project: A quality management perspective  

NASA Technical Reports Server (NTRS)

The Network Control Center (NCC) Project introduced the concept of total quality management (TQM) in mid-1990. The CSC project team established a program which focused on continuous process improvement in software development methodology and consistent deliveries of high quality software products for the NCC. The vision of the TQM program was to produce error free software. Specific goals were established to allow continuing assessment of the progress toward meeting the overall quality objectives. The total quality environment, now a part of the NCC Project culture, has become the foundation for continuous process improvement and has resulted in the consistent delivery of quality software products over the last three years.

Lee, Raymond H.

1993-01-01

145

Service quality management as a key for delivering the best tourist experience  

Microsoft Academic Search

A differentiated tourist experience is critical for business success. The quality of the company’s customer experience is ultimately determined by the way tourists feel about their last interaction. Our paper presents some key principles that help tourism companies in offering great customer experience, focusing on the idea that Total Quality Management represents the solution for service excellence in the hospitality

Irina PURCAREA; Monica PAULA RATIU

2009-01-01

146

Benchmarking, Total Quality Management, and Libraries.  

ERIC Educational Resources Information Center

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Shaughnessy, Thomas W.

1993-01-01

147

Quality soil management or soil quality management : performance versus semantics  

Microsoft Academic Search

In the past 200 years, soil science has used reductionist research to develop agricultural technologies that have unlocked the hidden potential of earth's natural systems to feed, clothe, and provide raw materials to the human population of over six billion. The soil quality paradigm seeks to change that scientific approach, the nomenclature of soil science, and institutional priorities for soil

R. E Sojka; D. R Upchurch; N. E Borlaug

2003-01-01

148

A Total Quality Management Methodology for Universities  

Microsoft Academic Search

This research document is motivated by the need for a systemic, efficient quality improvement methodology at universities. There exists no methodology designed for a total quality management (TQM) program in a university. The main objective of this study is to develop a TQM Methodology that enables a university to efficiently develop an integral total quality improvement (TQM) Plan.\\u000aCurrent research

Jose C Flores-Molina

2011-01-01

149

Measuring effectiveness of food quality management  

Microsoft Academic Search

Keywords: effectiveness, food quality management, instrument, quality performance, contextual factors, agri-food production, conceptual model, performance measurement indicators, identification, validation, assessment, quality assurance systems, QA systems, HACCP, Hygiene code, ISO, BRC, GMP, bakery sector.<\\/o:p><\\/span>

Quality Management (TQM) theory increasingly popular among American managers, from car manufacturers to educational leaders. TQM is based on two tenets: the primacy of customer satisfaction and the necessity of tapping nontraditional sources (especially employee ideas) to institute…

Weaver, Tyler

153

Implementing Total Quality Management in Vocational Education.  

ERIC Educational Resources Information Center

In an internationally competitive training environment, implementation of Total Quality Management (TQM) in vocational education can provide a comparative advantage in preparing the type of work force required for micro and macro economic reforms. The concept of TQM can be used as a management tool to improve the standards of vocational training.…

Navaratnam, K. K.; Mountney, Peter

154

The European initiative for quality management in lung cancer care.  

PubMed

Lung cancer is the commonest cause of cancer-related death worldwide and poses a significant respiratory disease burden. Little is known about the provision of lung cancer care across Europe. The overall aim of the Task Force was to investigate current practice in lung cancer care across Europe. The Task Force undertook four projects: 1) a narrative literature search on quality management of lung cancer; 2) a survey of national and local infrastructure for lung cancer care in Europe; 3) a benchmarking project on the quality of (inter)national lung cancer guidelines in Europe; and 4) a feasibility study of prospective data collection in a pan-European setting. There is little peer-reviewed literature on quality management in lung cancer care. The survey revealed important differences in the infrastructure of lung cancer care in Europe. The European guidelines that were assessed displayed wide variation in content and scope, as well as methodological quality but at the same time there was relevant duplication. The feasibility study demonstrated that it is, in principle, feasible to collect prospective demographic and clinical data on patients with lung cancer. Legal obligations vary among countries. The European Initiative for Quality Management in Lung Cancer Care has provided the first comprehensive snapshot of lung cancer care in Europe. PMID:24659546

Blum, Torsten G; Rich, Anna; Baldwin, David; Beckett, Paul; De Ruysscher, Dirk; Faivre-Finn, Corinne; Gaga, Mina; Gamarra, Fernando; Grigoriu, Bogdan; Hansen, Niels C G; Hubbard, Richard; Huber, Rudolf Maria; Jakobsen, Erik; Jovanovic, Dragana; Konsoulova, Assia; Kollmeier, Jens; Massard, Gilbert; McPhelim, John; Meert, Anne-Pascale; Milroy, Robert; Paesmans, Marianne; Peake, Mick; Putora, Paul-Martin; Scherpereel, Arnaud; Schönfeld, Nicolas; Sitter, Helmut; Skaug, Knut; Spiro, Stephen; Strand, Trond-Eirik; Taright, Samya; Thomas, Michael; van Schil, Paul E; Vansteenkiste, Johan F; Wiewrodt, Rainer; Sculier, Jean-Paul

2014-05-01

155

78 FR 63934 - Approval of Air Quality Implementation Plans; California; El Dorado County Air Quality Management...  

Federal Register 2010, 2011, 2012, 2013

...California; El Dorado County Air Quality Management District; Reasonably Available...for the El Dorado County Air Quality Management District (EDAQMD) portion...1988, U.S. EPA, Air Quality Management Division, Office of Air...

2013-10-25

156

A Pharmacy Business Management Simulation Exercise as a Practical Application of Business Management Material and Principles  

PubMed Central

Objective. To implement a pharmacy business management simulation exercise as a practical application of business management material and principles and assess students’ perceived value. Design. As part of a pharmacy management and administration course, students made various calculations and management decisions in the global categories of hours of operation, inventory, pricing, and personnel. The students entered the data into simulation software and a realistic community pharmacy marketplace was modeled. Course topics included accounting, economics, finance, human resources, management, marketing, and leadership. Assessment. An 18-item posttest survey was administered. Students’ slightly to moderately agreed the pharmacy simulation program enhanced their knowledge and understanding, particularly of inventory management, cash flow statements, balance sheets, and income statements. Overall attitudes toward the pharmacy simulation program were also slightly positive and students also slightly agreed the pharmacy simulation program enhanced their learning of pharmacy business management. Inventory management was the only area in which students felt they had at least “some” exposure to the assessed business management topics during IPPEs/internship, while all other areas of experience ranged from “not at all” to “a little.” Conclusion. The pharmacy simulation program is an effective active-learning exercise and enhanced students’ knowledge and understanding of the business management topics covered.

Rollins, Brent L.; Gunturi, Rahul; Sullivan, Donald

2014-01-01

157

Principles of cotranslational ubiquitination and quality control at the ribosome  

PubMed Central

Summary Achieving efficient cotranslational folding of their complex proteomes poses a challenge for eukaryotic cells. Nascent polypeptides emerging vectorially from the ribosome often cannot fold stably and may be susceptible to misfolding and degradation. The extent to which nascent chains are subject to cotranslational quality control and degradation remains unclear. Here, we directly and quantitatively assess cotranslational ubiquitination and identify, at a systems level, the determinants and factors governing this process. Cotranslational ubiquitination occurs at very low levels, and is carried out by a complex network of E3 ubiquitin ligases. Ribosome-associated chaperones and cotranslational folding protect the majority of nascent chains from premature quality control. Nonetheless, a number of nascent chains whose intrinsic properties hinder efficient cotranslational folding remain susceptible for cotranslational ubiquitination. We find that quality control at the ribosome is achieved through a tiered system, where nascent polypeptides first have a chance to fold before becoming accessible to ubiquitination.

Duttler, Stefanie; Pechmann, Sebastian; Frydman, Judith

2013-01-01

158

Total quality management program planning  

Microsoft Academic Search

As government funding grows scarce, competition between the national laboratories is increasing dramatically. In this era of tougher competition, there is no for resistance to change. There must instead be a uniform commitment to improving the overall quality of our products (research and technology) and an increased focus on our customers` needs. There has been an ongoing effort to bring

P. T. Thornton; K. Spence

1994-01-01

159

Principles & Standards for Quality Charter School Authorizing. 2012 Edition  

ERIC Educational Resources Information Center

Charter school authorizing is a powerful strategy for making excellent public schools and educational opportunities available to all students. Done well, charter authorizing increases student achievement by expanding the supply of quality public schools to satisfy unmet needs--particularly by providing life-changing opportunities for students…

National Association of Charter School Authorizers (NJ1), 2012

2012-01-01

160

General principles of investigating and managing drug allergy.  

PubMed

Adverse reactions to medication are common. Some are predictable side-effects of the drug, others involve individual sensitivity to the drug. Allergic reactions are an important subset of these, but other specific sensitivities are caused by variations in the metabolism or mode of action of the drug. Patients who have experienced adverse reactions to medication will often refer to themselves as being allergic to the drug, regardless of the actual mechanism that caused the reaction. Consequently, anyone taking a history of 'drug allergy' needs to keep an open mind about the mechanism that may have been involved. Fortunately, most idiosyncratic reactions are minor, but some are severe, or even life-threatening. In most situations, there are satisfactory alternatives for the drug in question, but sometimes it is necessary to investigate and get an accurate diagnosis. The over-riding priority is to distinguish anaphylactic, potentially life-threatening reactions from other types of drug reaction, which are generally more protracted, less dangerous and usually managed by simple avoidance. While all doctors need to understand the underlying principles, drug challenges should only be undertaken by clinicians experienced in this area. PMID:21306416

Frew, Anthony

2011-05-01

161

A systems research on quality management under the MBNQA framework  

Microsoft Academic Search

Most previous research in the quality management field investigates whether quality management practices contribute directly to business results. This paper reports the results of structural analysis of the systematic relationships among quality management practices and business performance. The study's aim is to determine whether companies have reached the requisite level of synthesis, alignment, and integration in quality management suggested by

Hongyi Sun

2011-01-01

162

Quality Risk Management. Modernising the Architecture of Quality Assurance  

ERIC Educational Resources Information Center

Although the world is changing, quality management remains an area of relative calm. Many institutions continue to use elaborated versions of a model that is developed by the Council of Academic Awards and conceived at a time when higher education was not so exposed to market forces, when the policy and regulatory environment was relatively…

Raban, Colin; Turner, Liz

2006-01-01

163

A quality management model based on the “deep quality concept”  

Microsoft Academic Search

Purpose – According to many authors, differences in firm performances are increasingly attributed to tacit knowledge that cannot easily be transmitted or imitated. On the other hand, current quality management models knowledge typically relates only to people. Situations, in which knowledge that is related to people is not available, sufficient, reliable or lucrative for application, are not considered. This paper

Alira Srdoc; Alojzij Sluga; Ivan Bratko

2005-01-01

164

Quality management practices in Malaysia: Perceived advancement in quality management and business performance  

Microsoft Academic Search

Quality management is an important aspect that needs to exert conscious and sustainable efforts to continuously improve all facets of business for a firm to survive and prosper. While a substantial body of literature has been developed linking quality management system to business performance, there is a dearth of evidence comparing the soft and hard factors and its impact on

Ng Kim-Soon; Mohamad Jantan

2010-01-01

165

[Quality Manager 2.0 in hospitals: A practical guidance for executive managers, medical directors, senior consultants, nurse managers and practicing quality managers].  

PubMed

Aiming at the development of perspectives and recommendations for modern quality management in health services the GQMG conducted a study on the role and self-conception of quality managers in hospitals. It seems obvious that the effectiveness of quality management clearly depends on the executive board's skilful installation of quality management, their support of quality managers and, particularly in larger-sized institutions on the coordination of staff units and cross-sectional functions.(As supplied by author). PMID:23663914

Pilz, Stefan; Hülsmann, Sylvia; Michallik, Stefan; Rimbach-Schurig, Monika; Schollmeier, Margarita; Sommerhoff, Benedikt; Weßling, Adelheid

2013-01-01

166

Effectiveness research of quality management system on verification risk  

Microsoft Academic Search

This paper uses risk management theory considering that the effectiveness of the quality management system can be reflected by the effectiveness of quality management system. To improve the effectiveness of quality management system certification, the most important thing is to improve the effectiveness of verification of certification organization as well as to enhance the management of verification risk. Verification risk

Jianxin Huang; Yaqin Bian

2011-01-01

167

40 CFR 35.2023 - Water quality management planning.  

Code of Federal Regulations, 2013 CFR

...Works § 35.2023 Water quality management planning. ...the States to carry out water quality management planning including... (1) Identifying the most cost-effective and locally acceptable...to meet and maintain water quality standards; (2)...

2013-07-01

168

NASA total quality management 1990 accomplishments report  

NASA Technical Reports Server (NTRS)

NASA's efforts in Total Quality Management are based on continuous improvement and serve as a foundation for NASA's present and future endeavors. Given here are numerous examples of quality strategies that have proven effective and efficient in a time when cost reduction is critical. These accomplishment benefit our Agency and help to achieve our primary goal, keeping American in the forefront of the aerospace industry.

1991-01-01

169

VIRTUAL QUALITY MANAGEMENT: SIMULATIVE EVALUATION OF QUALITY CONTROL CHARTS BY USE OF QUALITY ORIENTATED PROCESS MODELS  

Microsoft Academic Search

Nowadays innovative processes and process chains are optimized within the planning stage for maximum output. But normally quality management techniques are not scheduled at that stage. They are not realized before the production line is set up and mass production starts. For this reason the production start-up is delayed seriously and high additional efforts are necessary. Virtual Quality Management (vQM)

Albert Weckenmann; Martin Bookjans

170

Applying total quality management to the North American construction industry  

SciTech Connect

The theory of {open_quotes}if the customer is happy, your business will prosper,{close_quotes} has been around for a long time. It has been applied with a large measure of success to many diverse organizations. This theory has come to be known as total quality management (TQM) and has been credited with turning around some national economies. This may or may not be correct, but there is no doubt that TQM can be very useful when applied properly. There is a great concern among construction professional, researchers, and professional societies about the overall direction of the North American construction industry with respect to its unwillingness or inability to change. Its deficiencies range from planning and design through to project completion. The North American construction industry could be left behind in the global marketplace unless the industry as a whole changes some fundamental aspects. The following is a study of the effectiveness of some TQM principles when applied to a rough framing subcontractor from using traditional construction management principles through the implementation of certain TQM principles. This evolution of the basic methods of doing business demonstrates the effectiveness of TQM. 5 refs., 6 figs., 4 tabs.

McKim, R.A.; Kiani, H.

1995-03-01

171

[Quality management in a Swiss hospital].  

PubMed

Although there are quite good examples of quality management in Swiss hospitals available (the guidelines of quality management in the Swiss hospital etc.), the distribution of measures of quality assurance in Swiss hospitals is insufficient and focuses more on Hotel services and technical equipment rather than on the care by physicians and nurses. Beginning with Jan. 1, 1998, contracts of quality assurance between health care providers and sponsors have to be presented according to the new health insurance act. These contracts are proofed periodically by a national office. This necessitates a country-wide introduction of statistics (ICD-codes) and computerization. This is currently only in the process of realization. Additionally, hospitals and medical practices already undertake a comprehensive quality control due to local and regional initiatives. The society of Swiss physicians FMH supports mainly three areas: compulsory continuing medical education (80 hours annually, including 50 hours in recognized meetings), the development of guidelines by medical societies, and data collection including the development of a network for measures of quality assurance. The ISO-standard 9000 was changed for health care as ordered by the NAQ (National workshop for quality assurance) and the FMH. It is supposed to be used mainly for the certification of facilities for continuing medical education, perhaps also for the certification of hospitals. PMID:9441034

Eicher, E

1997-09-01

172

Utah Lake-Jordan River Water Quality Management Planning Study.  

National Technical Information Service (NTIS)

Contents: Water quality terminology and basic ecological concepts; Health effects; Water quality standards and treatment levels; Water quality management; Effects on the terrestrial ecosystem; Land use; Air quality; Economic considerations; Water right co...

1976-01-01

173

Power quality data management and reporting methodologies  

Microsoft Academic Search

Deregulation of the Australian electricity supply industry is being accompanied by state regulator requirements for explicit statements on quality of supply backed up with field survey results. The continuous monitoring and storage of every voltage waveform at a selection of key sites will add significant expenses to the associated costs in managing the electricity industry while demanding an enormous quantity

H. M. S. Chandana Herath

2008-01-01

174

Total Quality Management: The Emperor's Tailor.  

ERIC Educational Resources Information Center

Conversations among educators, business leaders, legislators, and educational reformers have generated support for the application of Total Quality Management (TQM) to education. This paper considers whether TQM is indeed the solution to education's problems. After a brief explanation of TQM theory, the paper is organized around four broad issues…

Alexander, Gary C.; Keeler, Carolyn M.

175

Structure Quality Management in Pediatric Diabetes Care  

Microsoft Academic Search

The aim of all diabetes treatment in childhood and adolescence is to counteract the development of complications (acute as well as late), to achieve normal growth and development, and to provide the patients with as good as possible a quality of life. Many studies have confirmed the benefits of intensified medical management regarding the prevalence and\\/or the progression of diabetic

M. H. Borkenstein; Catarina Limbert; Elke Reiterer; Christina Stalzer; E. Zinggl

1998-01-01

176

Total Quality Management in Higher Education.  

ERIC Educational Resources Information Center

In order for an educational institution to utilize Total Quality Management as a tool for improving effectiveness, the culture of the college must foster a belief in change and a focus on the customer. A disciplined approach to planning and a commitment to the concept of Continuous Improvement (CI) are also required. Concerning acceptance of…

Rieley, James B.

177

Total Quality Management Initiatives in Higher Education.  

ERIC Educational Resources Information Center

Examines trends affecting higher education such as declining enrollments, replacement of faculty, rising costs, competition for enrollments, corporate education, work changes, and greater accountability and relates them to Total Quality Management (TQM). Relevant organizations, the role of leadership, and barriers to greater acceptance are…

Sullivan, Maureen; Siggins, Jack A.

1993-01-01

178

Implications of Total Quality Management in Education.  

ERIC Educational Resources Information Center

Total Quality Management in Education is a systems model that involves internal and external stakeholders in developing practices, establishing partnership teams, enhancing individual growth, and increasing communication. Walk the Talk in Texas is an example of successful application of the model. (SK)

Wiedmer, Terry L.; Harris, Vicki L.

1997-01-01

179

Air quality management in the United States  

SciTech Connect

In 2004, the National Research Council released Air Quality Management in the United States, a report prepared in response to a congressional request for an independent evaluation of the overall effectiveness of the Clean Air Act. Based on that report, this article summarizes the committee's findings and recommendations. 10 refs., 2 figs.

William Chameides; Daniel Greenbaum; Raymond Wassel; K. John Holmes; Karl Gustavson; Amanda Staudt

2005-07-01

180

Food safety and total quality management  

Microsoft Academic Search

Food safety is a growing global concern not only because of its continuing importance for public health but also because of its impact on international trade. The application of total quality management (TQM) provides the best possible care by continuously improving products and services to meet or possibly exceed the needs and expectations of the customer. Designing a TQM system

A. W. Barendsz

1998-01-01

181

Total quality management and new product development  

Microsoft Academic Search

Mitel Semiconductor (UK) designs and manufactures in volume a range of complex electronic modules for both Mitel Telecom and the external marketplace. These modules are custom products built on requests to specific customer requirements. Prototype development lead times are critical to gaining new business, short lead times offering significant competitive advantage. This paper describes the application of total quality management

S. M. Boyer

1991-01-01

182

Total Quality Management: Implications for Higher Education.  

ERIC Educational Resources Information Center

This book contains 19 papers describing the implementation of Total Quality Management in a variety of higher education settings. Following a Foreword by Peter Likins and a Preface by Daniel J. Julius, the chapter titles and authors are: (1) "TQM: Implications for Higher Education--A Look Back to the Future" (Allan M. Hoffman and Randall Summers);…

Hoffman, Allan M., Ed.; Julius, Daniel J., Ed.

183

77 FR 52277 - Approval of Air Quality Implementation Plans; California; South Coast Air Quality Management...  

Federal Register 2010, 2011, 2012, 2013

...FRL-9721-3] Approval of Air Quality Implementation Plans; California; South Coast Air Quality Management District; Prevention of Significant...submitted for the South Coast Air Quality Management District (District)...

2012-08-29

184

A collaborative approach for managing project cost of poor quality  

Microsoft Academic Search

This paper presents a construct – a collaborative approach for managing project cost of poor quality. Changing project constraints makes it difficult or even impossible to utilize traditional cost of poor quality methodology in managing quality costs in project environments. The construct presented here modifies the root-cause analysis type of approach to manage the cost of poor quality by introducing

Teemu Malmi; Pekka Järvinen; Paul Lillrank

2004-01-01

185

Best practices in quality management for innovation performance  

Microsoft Academic Search

In many business sectors today, focus on quality as a competitive tool is being replaced by a focus on innovation. Research exploring connections between quality management, innovation, and company performance suggests that quality is 'necessary but insufficient' in business today. In short, managers need to know how to adapt their quality management practices to achieve innovation performance in addition to

Scott Leavengood; Timothy R. Anderson

2011-01-01

186

Total quality management of cobalt-60 sources  

NASA Astrophysics Data System (ADS)

Total Quality Management of Cobalt-60 sources by a supplier requires a life cycle approach to source management. This covers various aspects, including design, manufacturing, installation, field inspection, source surveillance and return of cobalt-60 sources at the end of their useful life. The Total Quality Management approach demonstrates a strong industry commitment to the beneficial use of gamma technology for industrial irradiation applications in both developed nations and in those nations who are developing their infrastructure and techniques for the beneficial use of this technology. MDS Nordion continues to demonstrate its support and commitment to the industry by developing and implementing state-of-the-art standards for the safe use of cobalt-60 sources.

Malkoske, G. R.

1999-06-01

187

Integrating Total Quality Management (TQM) and hazardous waste management  

SciTech Connect

The Resource Conservation and Recovery Act (RCRA) of 1976 and its subsequent amendments have had a dramatic impact on hazardous waste management for business and industry. The complexity of this law and the penalties for noncompliance have made it one of the most challenging regulatory programs undertaken by the Environmental Protection Agency (EPA). The fundamentals of RCRA include ``cradle to grave`` management of hazardous waste, covering generators, transporters, and treatment, storage, and disposal facilities. The regulations also address extensive definitions and listing/identification mechanisms for hazardous waste along with a tracking system. Treatment is favored over disposal and emphasis is on ``front-end`` treatment such as waste minimization and pollution prevention. A study of large corporations such as Xerox, 3M, and Dow Chemical, as well as the public sector, has shown that well known and successful hazardous waste management programs emphasize pollution prevention and employment of techniques such as proactive environmental management, environmentally conscious manufacturing, and source reduction. Nearly all successful hazardous waste programs include some aspects of Total Quality Management, which begins with a strong commitment from top management. Hazardous waste management at the Rocky Flats Plant is further complicated by the dominance of ``mixed waste`` at the facility. The mixed waste stems from the original mission of the facility, which was production of nuclear weapons components for the Department of Energy (DOE). A Quality Assurance Program based on the criterion in DOE Order 5700.6C has been implemented at Rocky Flats. All of the elements of the Quality Assurance Program play a role in hazardous waste management. Perhaps one of the biggest waste management problems facing the Rocky Flats Plant is cleaning up contamination from a forty year mission which focused on production of nuclear weapon components.

Kirk, N. [Colorado State Univ., Fort Collins, CO (United States)

1993-11-01

188

Hospital quality: a product of good management as much as good treatment.  

PubMed

In Norway, as in most countries, the demands placed on hospitals to reduce costs and improve the quality of services are intense. Although many say that improving quality reduces costs, few can prove it. Futhermore, how many people can show that improving quality improves patient satisfaction. Diakonhjemmet hospital in Norway has designed and implemented a hospital management system based on lean principles and the PDCA (Plan-Do-Check-Act) quality circle introduced by WE Deming (Deming 2000). The results are quite impressive with improvements in quality and patient satisfaction. The hospital also runs at a profit. PMID:24683807

Hyde, Andy; Frafjord, Anders

2013-01-01

189

Quality management information system in manufacturing electrical machines  

Microsoft Academic Search

Electrical machines quality management includes three constituents, i.e. quality assurance, quality management and quality increase. There is a need to develop a matched information system for practical implementation of these problems during design and manufacturing. The quality of electrical machines is available by manufacturing accuracy to a large extent. The authors have developed accuracy theory of electrical machines which is

O. Muravlyova; O. Muravlyov

2001-01-01

190

Assessing quality management in China with MBNQA criteria  

Microsoft Academic Search

This study reports a recent survey of the current state of quality management implementation and practices in China with reference to the Malcolm Baldrige National Quality Award (MBNQA) criteria. Comparisons are made between firms in three different stages of the development of a quality system: firms that focus on inspection, statistical quality control, and total quality management. The results support

R. S. M. Lau; Xiande Zhao; Ming Xiao

2004-01-01

191

Quality management issues for medical ICT.  

PubMed

Information and Communication Technology (ICT) assist healthcare professionals in the process of diagnosis, treatment, monitoring, medication prescription, referral, information retrieval and communication, documentation and transactions. This applies to intramural, transmural and extramural conditions. About 67% of patients involved in safety incidents believe that the incidents could have been prevented had an electronic health record been available. However, preliminary research also suggests that about 30% of patient safety incidents relate to software problems. ICT might improve quality of healthcare provided that ICT products, the ICT administration and use comply to essential requirements. This paper presents information about the state of the art of software quality, the measuring of software quality, quality management systems and a evaluation and certification method. PMID:15747910

Dumay, A C M; Freriks, G

2004-01-01

192

Further Studies on the Presence, Qualities and Effects of the Toxic Principles from Narthecium Ossifragum Plants  

Microsoft Academic Search

Flåøyen, A., Bratberg, B., Frøslie, A., Grønstøl, H., Langseth, W., Mantle, P.G. and Von Krogh, A., 1997. Further studies on the presence, qualities and effects of the toxic principles from Narthecium ossifragum plants. Veterinary Research Communications, 21 (2), 137-148

A. Flåøyen; B. Bratberg; A. Frøslie; H. Grønstøl; W. Langseth; P. G. Mantle; A. Von Krogh

1997-01-01

193

Eighteen “monozukuri-focused” assembly line design and visual factory management principles with DENSO industrial examples  

Microsoft Academic Search

Purpose – To offer lean design and assembly principles with a focus on “monozukuri,” meaning sustainable, environmentally friendly factories and products with simultaneously integrated product and process designs. Design\\/methodology\\/approach – Based on extensive study of products, processes and factories, 18 “monozukuri-focused” product, process, factory design and management principles are explained by the author. Findings – The rule-based approach to designing

Paul G. Ranky

2007-01-01

194

Operationalizing Engineering with Nature - Regional Sediment Management Principles and Practices into Operations and Maintenance Dredging Beneficial Use Project Management.  

National Technical Information Service (NTIS)

This document summarizes an effort to begin the process of operationalizing the application of Engineering With Nature (EWN) and Regional Sediment Management (RSM) principles and practices in Federal navigation channel Operations and Maintenance (O&M) dre...

C. J. Banks J. M. Smith

2013-01-01

195

Financial Management Information System for Health Maintenance Organizations. Volume III: Accounting Principles, Standards, and Controls.  

National Technical Information Service (NTIS)

Accounting principles associated with a financial management information system (FMIS) for health maintenance organizations (HMO's) are detailed. The accounting structure for the FMIS uses the double entry system. It is designed to disclose the full range...

1973-01-01

196

The specificity of functions and principles of fiscal management  

Microsoft Academic Search

The multiple changes which take place in the public sector due to the economical social and political processes and phenomenon impose the development and the perfecting of public management in order to assure efficiency and efficacy. Although in the specialty literature, the concept of fiscal management or management of fiscal activity is not very well defined, we will try to

Carmen Comaniciu

2007-01-01

197

Managing Self-Access Language Learning: Principles and Practice  

ERIC Educational Resources Information Center

This paper is based on a research project looking at the management of self-access language learning (SALL) from the perspective of the managers of self-access centres. It looks at the factors which influence the practice of seven managers of self-access language learning in tertiary institutions in Hong Kong. The discussion centres around five…

Gardner, David; Miller, Lindsay

2011-01-01

198

Medical oncology: Basic principles and clinical management of cancer  

SciTech Connect

This book consists of three section, each containing several papers. The sections are: Basic Principles, Specific Neoplasmas, and Supportive Care. Some of the paper titles are: Pharmacology of Antineoplastic Agents, Hodgkin's Disease, Myeloma, Melanoma, Neoplasms of the Lung, Sarcomas, Pediatric Neoplasms, Infectious Consideration in Cancer, Nursing Considerations in Cancer, and Rehabilitation of the Patient with Cancer.

Calabresi, P.; Schein, P.S.; Rosenberg, S.A.

1985-01-01

199

Multimedia Traffic Management Principles for Guaranteed ATM Network Performance  

Microsoft Academic Search

A framework is presented for the specification of performance requirements, and several high-level design principles for performance-driven ATM traffic controls based on resource reservation are developed. Simulation results illustrate that to guarantee performance levels, bursty traffic should be statistically multiplexed only if connection peak rates are low relative to the network link speed or burst durations are short. A pragmatic

GILLIAN M. WOODRUFF; Rungroj Kositpaiboon

1990-01-01

200

Toward a food service quality management system for compliance with the Mediterranean dietary model.  

PubMed

The traditional diet of Cretan people in the 1960s is the basis of the Mediterranean dietary model. This article investigates the potential of this model to inspire proposals of meals by food-serving businesses, and suggests a methodology for the development of a quality management system, which will certify the delivery of food service according to this dietary model. The proposed methodology is built upon the principles and structure of the ISO 9001:2008 quality standard to enable integration with other quality, environmental, and food safety management systems. PMID:23802912

Grigoroudis, Evangelos; Psaroudaki, Antonia; Diakaki, Christina

2013-01-01

201

40 CFR 130.6 - Water quality management plans.  

Code of Federal Regulations, 2013 CFR

...Environment 23 2013-07-01 2013-07-01 false Water quality management plans. 130.6 Section 130...Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) WATER PROGRAMS WATER QUALITY PLANNING AND MANAGEMENT § 130.6...

2013-07-01

202

40 CFR 130.6 - Water quality management plans.  

Code of Federal Regulations, 2011 CFR

...Environment 22 2011-07-01 2011-07-01 false Water quality management plans. 130.6 Section 130...Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) WATER PROGRAMS WATER QUALITY PLANNING AND MANAGEMENT § 130.6...

2011-07-01

203

40 CFR 130.6 - Water quality management plans.  

Code of Federal Regulations, 2010 CFR

...Environment 21 2010-07-01 2010-07-01 false Water quality management plans. 130.6 Section 130...Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) WATER PROGRAMS WATER QUALITY PLANNING AND MANAGEMENT § 130.6...

2010-07-01

204

40 CFR 130.6 - Water quality management plans.  

Code of Federal Regulations, 2012 CFR

...Environment 23 2012-07-01 2012-07-01 false Water quality management plans. 130.6 Section 130...Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) WATER PROGRAMS WATER QUALITY PLANNING AND MANAGEMENT § 130.6...

2012-07-01

205

Source Emissions in Multipollutant Air Quality Management  

Microsoft Academic Search

\\u000a This chapter discusses emissions inventories and emission control technologies in the context of a risk-based, results-oriented\\u000a multipollutant air quality management program. As contemporary emission control technologies often achieve reductions in more\\u000a than one pollutant, the chapter reviews major emissions reduction in North America as examples of multipollutant reduction\\u000a strategies for both criteria pollutants and air toxics. The chapter then comments

C. Andrew Miller

206

Science, specific knowledge, and total quality management  

Microsoft Academic Search

We analyze Total Quality Management (TQM) from an economic and organizational perspective. We find that TQM is a new organizing technology that is science-based, non-hierarchical, and non-market-oriented. It improves productivity by encouraging the use of science in decision-making and discouraging counter-productive defensive behavior. It also encourages effective creation and use of specific knowledge throughout the organization. Effective implementation of TQM

Karen Hopper Wruck; Michael C. Jensen

1994-01-01

207

42 CFR 423.153 - Drug utilization management, quality assurance, and medication therapy management programs (MTMPs).  

Code of Federal Regulations, 2010 CFR

...utilization management, quality assurance, and medication...PRESCRIPTION DRUG BENEFIT Cost Control and Quality Improvement Requirements...management program, quality assurance measures...incentives to reduce costs when medically...

2010-10-01

208

42 CFR 423.153 - Drug utilization management, quality assurance, and medication therapy management programs (MTMPs).  

Code of Federal Regulations, 2010 CFR

...utilization management, quality assurance, and medication...PRESCRIPTION DRUG BENEFIT Cost Control and Quality Improvement Requirements...management program, quality assurance measures...incentives to reduce costs when medically...

2009-10-01

209

77 FR 12495 - Revisions to the California State Implementation Plan, Antelope Valley Air Quality Management...  

Federal Register 2010, 2011, 2012, 2013

...Quality Management District and Mojave Desert Quality Management District AGENCY: Environmental...Management District (AVAQMD) and Mojave Desert Air Quality Management District (MDAQMD...amended April 20, 2010. (H) Mojave Desert Air Quality Management District...

2012-03-01

210

The Effects of Organizational Context on Quality Management: An Empirical Investigation  

Microsoft Academic Search

While the quality literature abounds with prescriptions for how quality should be managed, no one has proposed an organization-theory explanation for how quality is managed in organizations. This paper proposes a system-structural model of quality management that relates organizational quality context, actual quality management, ideal quality management, and quality performance. The relationships between organizational quality context and actual and ideal

P. George Benson; Jayant V. Saraph; Roger G. Schroeder

1991-01-01

211

Using TQM and ISO 9000 Principles in Assuring Education Service Quality.  

ERIC Educational Resources Information Center

Describes Riga Aviation University's movement from a controlled professional-education program to a system of contract relations with students as education service customers. Discusses a study of students' demands, requirements, and issues and the development of a quality assurance system based on Total Quality Management and ISO 9000 standards.…

Kabashkin, Igor; Michnev, Boris; Utchin, Georgy

1998-01-01

212

Building principles for a quality of information specification for sensor information  

Microsoft Academic Search

In the highly heterogeneous environments of coalition operations, sharing sensor originated information with desired quality characteristics is key to the effective execution of coalition tasks. A characterization of the quality of information (QoI) is useful in many contexts and can be invaluable in making decisions such as trusting, managing, and using information in particular applications. However, the manner of representing

Chatschik Bisdikian; Lance M. Kaplan; Mani B. Srivastava; David J. Thornley; Dinesh Verma; Robert I. Young

2009-01-01

213

The relationship between total quality management practices and operational performance  

Microsoft Academic Search

Total quality management (TQM) has been a widely applied process for improving competitiveness around the world, but with mixed success. A review of the literature revealed gaps in research in this area of quality\\/operations management, particularly in the area of empirical testing of the effectiveness of TQM implementation. The aim of this study was to examine the total quality management

Danny Samson; Mile Terziovski

1999-01-01

214

Identification of Critical Points in the Quality Management System  

Microsoft Academic Search

Creating a quality management system can help organizations and other stakeholders in satisfying customer needs and expectations. Moreover, a well-implemented quality management ensures the organization a capable structure to make continuous improvement actions. Thus, after the evaluation of the quality management system elements, the identification of critical points is a very important element. There are several ways of assessing and

Tünde SZABÓ

2011-01-01

215

A web-enabled collaborative quality management system  

Microsoft Academic Search

To cope with increasingly rapid globalization, more outsourcing, and reduced product development cycle time, various kinds of new approaches and tools have been introduced and applied. This paper proposes the concept of collaborative quality management as an extension of currently available quality management techniques. The concept provides an effective approach to collaboratively carry out quality management activities throughout the entire

2006-01-01

216

15 CFR 995.25 - Quality management system.  

Code of Federal Regulations, 2010 CFR

...carried out; (iv) The quality records, such as inspection...achievement of the required quality of the product and the effective operation of the quality management system. (3) Design and development changes shall be...

2010-01-01

217

15 CFR 995.25 - Quality management system.  

Code of Federal Regulations, 2010 CFR

...carried out; (iv) The quality records, such as inspection...achievement of the required quality of the product and the effective operation of the quality management system. (3) Design and development changes shall be...

2009-01-01

218

Spatial soil variability as a guiding principle in nitrogen management  

Microsoft Academic Search

This thesis focuses on the optimisation of N fertiliser application, taking into account spatially variable soil conditions. Spatial soil variability effects both cropproduction and nitrate leaching. Site specific management tries to address spatially variable conditions. Research on site specific management was done for a field on the experimental farm \\

A. Verhagen

1997-01-01

219

EDUCATING MANAGERS ABOUT QUALITY THROUGH CUSTOMER-SUPPLIER UNDERSTANDING  

EPA Science Inventory

The successful implementation of a Quality System depends largely on the commitment to Quality by managers and their participation in the quality management process. oday, an accepted definition of quality is largely based on the concept of customer and supplier partnerships in a...

220

Principles to coordinate managed aquifer recharge with natural resource management policies in Australia  

NASA Astrophysics Data System (ADS)

Managed aquifer recharge (MAR) is a tool available to water-resources managers that assists agencies to secure water supplies and protect aquifers and groundwater-dependent ecosystems in the face of climate change and growing water demand. Yet few natural-resources managers have access to a coordinated set of policies that enable the potential benefits of MAR to be fully realised in urban and rural areas. This paper reviews contemporary Australian water-resource policies and systematically applies a refined set of `robust separation of rights' principles based on secure entitlements, annual allocations and end-use obligations to guide the coordination of policies specific to each of the four operational processes central to MAR schemes: source water harvesting, aquifer recharge, recovery of stored water and end use. Particular attention is given to the formulation of policies relating to the recovery of water, including the feasibility for market exchange of permanent and temporary rights to recover recharged water, as these have the potential to greatly expand the role of MAR. Aquifer characteristics, existing groundwater extractions and potential third party effects need to be taken into account in determining both recovery entitlements and annual allocations. A transitional pathway to implement novel MAR policies is suggested.

Ward, John; Dillon, Peter

2012-08-01

221

Towards a better understanding of supply chain quality management practices  

Microsoft Academic Search

This paper reports the results of a comparative study of quality tools and methods adoption by operations and supply chain managers. A survey was administered to both types of managers in the Western United States. Performing a Kruskal Wallis analysis, we found support for the hypothesis that operations and supply chain managers approach quality management differently. We found that operations

S. Thomas Foster Jr; Cynthia Wallin; Jeffrey Ogden

2011-01-01

222

Improving quality of care in substance abuse treatment using five key process improvement principles  

PubMed Central

Process and quality improvement techniques have been successfully applied in health care arenas, but efforts to institute these strategies in alcohol and drug treatment are underdeveloped. The Network for the Improvement of Addiction Treatment (NIATx) teaches participating substance abuse treatment agencies to use process improvement strategies to increase client access to, and retention in, treatment. NIATx recommends five principles to promote organizational change: 1) Understand and involve the customer; 2) Fix key problems; 3) Pick a powerful change leader; 4) Get ideas from outside the organization; and 5) Use rapid-cycle testing. Using case studies, supplemented with cross-agency analyses of interview data, this paper profiles participating NIATx treatment agencies that illustrate application of each principle. Results suggest that the most successful organizations integrate and apply most, if not all, of the five principles as they develop and test change strategies.

Hoffman, Kim A.; Green, Carla A.; Ford, James H.; Wisdom, Jennifer P.; Gustafson, David H.; McCarty, Dennis

2012-01-01

223

Knowledge representation and management enabling intelligent interoperability - principles and standards.  

PubMed

Based on the paradigm changes for health, health services and underlying technologies as well as the need for at best comprehensive and increasingly automated interoperability, the paper addresses the challenge of knowledge representation and management for medical decision support. After introducing related definitions, a system-theoretical, architecture-centric approach to decision support systems (DSSs) and appropriate ways for representing them using systems of ontologies is given. Finally, existing and emerging knowledge representation and management standards are presented. The paper focuses on the knowledge representation and management part of DSSs, excluding the reasoning part from consideration. PMID:23542959

Blobel, Bernd

2013-01-01

224

Quality risk management in pharmaceutical development.  

PubMed

The objective of ICH Q8, Q9 and Q10 documents is application of systemic and science based approach to formulation development for building quality into product. There is always some uncertainty in new product development. Good risk management practice is essential for success of new product development in decreasing this uncertainty. In quality by design paradigm, the product performance properties relevant to the patient are predefined in target product profile (TPP). Together with prior knowledge and experience, TPP helps in identification of critical quality attributes (CQA's). Initial risk assessment which identifies risks to these CQA's provides impetus for product development. Product and process are designed to gain knowledge about these risks, devise strategies to eliminate or mitigate these risks and meet objectives set in TPP. By laying more emphasis on high risk events the protection level of patient is increased. The process being scientifically driven improves the transparency and reliability of the manufacturer. The focus on risk to the patient together with flexible development approach saves invaluable resources, increases confidence on quality and reduces compliance risk. The knowledge acquired in analysing risks to CQA's permits construction of meaningful design space. Within the boundaries of the design space, variation in critical material characteristics and process parameters must be managed in order to yield a product having the desired characteristics. Specifications based on product and process understanding are established such that product will meet the specifications if tested. In this way, the product is amenable to real time release, since specifications only confirm quality but they do not serve as a means of effective process control. PMID:22757979

Charoo, Naseem Ahmad; Ali, Areeg Anwer

2013-07-01

225

Hanford Sampling Quality Management Plan (HSQMP)  

SciTech Connect

This document provides a management tool for evaluating and designing the appropriate elements of a field sampling program. This document provides discussion of the elements of a program and is to be used as a guidance document during the preparation of project and/or function specific documentation. This document does not specify how a sampling program shall be organized. The HSQMP is to be used as a companion document to the Hanford Analytical Services Quality Assurance Plan (HASQAP) DOE/RL-94-55. The generation of this document was enhanced by conducting baseline evaluations of current sampling organizations. Valuable input was received from members of field and Quality Assurance organizations. The HSQMP is expected to be a living document. Revisions will be made as regulations and or Hanford Site conditions warrant changes in the best management practices. Appendices included are: summary of the sampling and analysis work flow process, a user`s guide to the Data Quality Objective process, and a self-assessment checklist.

Hyatt, J.E.

1995-04-28

226

Structure quality management in pediatric diabetes care.  

PubMed

The aim of all diabetes treatment in childhood and adolescence is to counteract the development of complications (acute as well as late), to achieve normal growth and development, and to provide the patients with as good as possible a quality of life. Many studies have confirmed the benefits of intensified medical management regarding the prevalence and/or the progression of diabetic microvascular complications. Intensified medical management means of course much more than intensified insulin substitution; diabetes care includes diet, physical exercise, diabetes education, continuous monitoring, and psychosocial support. To improve the outcome of patients with diabetes mellitus, optimizing structure quality is one of the goals. A number of prerequisites (regarding the social-socioeconomic-health care system) are not yet fulfilled everywhere; structures necessary to provide qualified diabetes care (e.g. pediatric diabetes center, team of experts, outpatient care) are not yet sufficiently available in some areas. According to both the declarations of St. Vincent and of Kos, every effort should be made to enhance structure quality in an attempt to improve the situation and the outcome of our young patients with diabetes. PMID:9676998

Borkenstein, M H; Limbert, C; Reiterer, E; Stalzer, C; Zinggl, E

1998-01-01

227

Design principles and algorithms for automated air traffic management  

NASA Technical Reports Server (NTRS)

This paper presents design principles and algorithm for building a real time scheduler. The primary objective of the scheduler is to assign arrival aircraft to a favorable landing runway and schedule them to land at times that minimize delays. A further objective of the scheduler is to allocate delays between high altitude airspace far from the airport and low altitude airspace near the airport. A method of delay allocation is described that minimizes the average operating cost in the presence of errors in controlling aircraft to a specified landing time.

Erzberger, Heinz

1995-01-01

228

Regionalization of municipal solid waste management in Japan: balancing the proximity principle with economic efficiency.  

PubMed

The proximity principle - disposing of waste close to its origin - has been a central value in municipal solid waste (MSW) management in Japan for the last 30 years and its widespread adoption has helped resolve numerous "Not in My Backyard" issues related to MSW management. However, MSW management costs have soared, in large part because of aggressive recycling efforts and because most MSW is incinerated in a country that has scarce landfill capacity. In addition, smaller, less sophisticated incinerators have been closed because of high dioxin emissions. Rising costs combined with the closure of smaller incinerators have shifted MSW management policy toward regionalization, which is the sharing of waste management facilities across municipalities. Despite the increased use of regionalized MSW facilities, the proximity principle remains the central value in Japanese MSW management. Municipal solid waste management has become increasingly regionalized in the United States, too, but different driving forces are at work in these two countries. The transition to regionalized MSW management in Japan results from strong governmental control at all levels, with the central government providing funds and policy direction and prefectures and municipalities being the primary implementing authorities. By contrast, market forces are a much stronger force with US MSW management, where local governments - with state government oversight - have primary responsibility for MSW management. We describe recent changes in Japan's MSW programs. We examine the connections between MSW facility regionalization, on the one hand, and, on the other hand, the proximity principle, coordination among local governments, central government control, and financing mechanisms. PMID:17530331

Okuda, Itaru; Thomson, Vivian E

2007-07-01

229

Best practices in quality management for achieving quality and innovation performance  

Microsoft Academic Search

In many business sectors today, focus on quality as a competitive tool has been replaced by a focus on innovation. Does this suggest that quality is dead? Or can quality management systems be adapted to lead to innovation performance in addition to quality performance? Research exploring the quality-innovation connection suggests that quality is necessary but insufficient in todays business environment.

S. Leavengood; T. Anderson

2009-01-01

230

Strategies for Meeting High Standards: Quality Management and the Baldrige Criteria in Education. Lessons from the States.  

ERIC Educational Resources Information Center

This document, one of a series of reports, focuses on the adoption of principles of quality management, originally developed by W. Edwards Deming, and the Baldrige Criteria for use in education. These processes and tools for systemic organizational management, when comprehensively applied, produce performance excellence and continuous improvement.…

Barth, John; Burk, Zona Sharp; Serfass, Richard; Harms, Barbara Ann; Houlihan, G. Thomas; Anderson, Gerald; Farley, Raymond P.; Rigsby, Ken; O'Rourke, John

231

Advance mathematical model to study and analyse the effects of total quality management (TQM) and operational flexibility on hospital performance  

Microsoft Academic Search

Total quality management (TQM) and operational flexibility are powerful and evolving management tools that are being implemented in many organisations worldwide, particularly in healthcare services. However, such implementation is yet to be seen in developing nations, particularly in health care. In an attempted response to such a gap, this paper provides a literature review on the principles and scope of

Main Naser Fady Alolayyan; Khairul Anuar Mohd Ali; Fazli Idris; Ahmmed Saadi Ibrehem

2011-01-01

232

[Quality management in a public health agency].  

PubMed

This article describes the introduction of quality improvement actions in a public health organization. After ISO 17025 accreditation, which was legally mandated, was granted to the official control laboratory, the management decided to expand a quality policy in 2003, through a series of actions based on process analysis and proposals for improvement, further definition of standard operating procedures, exploration of users' opinions, the creation of improvement groups, and external audits or certification. The organizational response to these initiatives was diverse. External audit or certification of services seems to be the most powerful tool for change. Costing studies showed that up to 75% of the total expenditure of the agency in 2010 was spent on public health services subject to external audit or certification. PMID:22425456

Villalbí, Joan R; Ballestín, Manuela; Casas, Conrad; Subirana, Teresa

2012-01-01

233

The impact of design management and process management on quality: an empirical investigation  

Microsoft Academic Search

Design management and process management are two important elements of total quality management (TQM) implementation. They are drastically different in their targets of improvement, visibility, and techniques. In this paper, we establish a framework for identifying the synergistic linkages of design and process management to the operational quality outcomes during the manufacturing process (internal quality) and upon the field usage

Sanjay L. Ahire; Paul Dreyfus

2000-01-01

234

[Principles of management of All-Russia Disaster Medicine Services].  

PubMed

Experience of liquidation of earthquake consequences in Armenia (1988) has shown that it is extremely necessary to create the system of management in regions of natural disaster, large accident or catastrophe before arrival of main forces in order to provide reconnaissance, to receive the arriving units. It will help to make well-grounded decisions, to set tasks in time, to organize and conduct emergency-and-rescue works. The article contains general material concerning the structure of All-Russia service of disaster medicine (ARSDM), organization of management at all levels and interaction between the components of ARSDM and other subsystems of Russian Service of Extreme Situations. It is recommended how to organize management of ARSDM during liquidation of medical-and-sanitary consequences of large-scale extreme situations. PMID:11302100

Sakhno, I I

2000-11-01

235

Regionalization of Municipal Solid Waste Management in Japan: Balancing the Proximity Principle with Economic Efficiency  

Microsoft Academic Search

The proximity principle—disposing of waste close to its origin—has been a central value in municipal solid waste (MSW) management\\u000a in Japan for the last 30 years and its widespread adoption has helped resolve numerous “Not in My Backyard” issues related\\u000a to MSW management. However, MSW management costs have soared, in large part because of aggressive recycling efforts and because\\u000a most

Itaru Okuda; Vivian E. Thomson

2007-01-01

236

The effect of quality management on the service quality and business success of logistics service providers  

Microsoft Academic Search

Purpose – The purpose of the paper is to analyse empirically the causal relationships between quality management, service quality and business success in German logistics companies. Design\\/methodology\\/approach – The paper develops a measurement instrument of logistics service quality by combining conceptual approaches from service marketing with quality indicators from operations management. This measure is verified through factor analysis on a

Wolfgang Kersten; Jan Koch

2010-01-01

237

[The precautionary principle applied to blood transfusion. What is its impact on practices and risk management?].  

PubMed

The precautionary principle has boomed in the French public health sector through blood transfusion. There has been, however, no perambulatory reflection on the definition, objectives, methods of application or consequences of this principle. The question of the pertinence of its application remains unanswered. This study, based on interviews with blood transfusion practitioners, aims to establish their perceptions of the precautionary principle's application in this specific field and of its consequences in terms of risk management and patients' rights. The pros and cons of this application are analysed based on these perceptions. According to our analysis, the precautionary principle seems to be born of confusion. It is seen more as a way to protect decision makers than patients and, if taken to extremes, could prejudice medical logic. Nevertheless, it also brings measures which renew and encourage evolution in transfusion risk management. PMID:15488724

Hergon, E; Moutel, G; Duchange, N; Bellier, L; Hervé, C; Rouger, P

2004-07-01

238

Applying Diversity Management Principles to Institutions of Christian Higher Education  

ERIC Educational Resources Information Center

For a variety of reasons many Christian higher education institutions struggle to embrace issues of diversity. This paper explores some of the challenges facing Christian higher education institutions when it comes to embracing diversity, particularly in the area of employment. It begins with a discussion of basic diversity/diversity management

Fubara, Edward I.; Gardner, Matthew T.; Wolff, Jordan S.

2011-01-01

239

Principles of Managing Audiovisual Materials and Equipment. Second Revised Edition.  

ERIC Educational Resources Information Center

This manual offers information on a wide variety of health-related audiovisual materials (AVs) in many formats: video, motion picture, slide, filmstrip, audiocassette, transparencies, microfilm, and computer assisted instruction. Intended for individuals who are just learning about audiovisual materials and equipment management, the manual covers…

California Univ., Los Angeles. Biomedical Library.

240

Recommendations for Mass Spectrometry Data Quality Metrics for Open Access Data (Corollary to the Amsterdam Principles)  

PubMed Central

Policies supporting the rapid and open sharing of proteomic data are being implemented by the leading journals in the field. The proteomics community is taking steps to ensure that data are made publicly accessible and are of high quality, a challenging task that requires the development and deployment of methods for measuring and documenting data quality metrics. On September 18, 2010, the U.S. National Cancer Institute (NCI) convened the “International Workshop on Proteomic Data Quality Metrics” in Sydney, Australia, to identify and address issues facing the development and use of such methods for open access proteomics data. The stakeholders at the workshop enumerated the key principles underlying a framework for data quality assessment in mass spectrometry data that will meet the needs of the research community, journals, funding agencies, and data repositories. Attendees discussed and agreed up on two primary needs for the wide use of quality metrics: (1) an evolving list of comprehensive quality metrics and (2) standards accompanied by software analytics. Attendees stressed the importance of increased education and training programs to promote reliable protocols in proteomics. This workshop report explores the historic precedents, key discussions, and necessary next steps to enhance the quality of open access data. By agreement, this article is published simultaneously in the Journal of Proteome Research, Molecular and Cellular Proteomics, Proteomics, and Proteomics Clinical Applications as a public service to the research community. The peer review process was a coordinated effort conducted by a panel of referees selected by the journals.

Kinsinger, Christopher R.; Apffel, James; Baker, Mark; Bian, Xiaopeng; Borchers, Christoph H.; Bradshaw, Ralph; Brusniak, Mi-Youn; Chan, Daniel W.; Deutsch, Eric W.; Domon, Bruno; Gorman, Jeff; Grimm, Rudolf; Hancock, William; Hermjakob, Henning; Horn, David; Hunter, Christie; Kolar, Patrik; Kraus, Hans-Joachim; Langen, Hanno; Linding, Rune; Moritz, Robert L.; Omenn, Gilbert S.; Orlando, Ron; Pandey, Akhilesh; Ping, Peipei; Rahbar, Amir; Rivers, Robert; Seymour, Sean L.; Simpson, Richard J.; Slotta, Douglas; Smith, Richard D.; Stein, Stephen E.; Tabb, David L.; Tagle, Danilo; Yates, John R.; Rodriguez, Henry

2011-01-01

241

Recommendations for Mass Spectrometry Data Quality Metrics for Open Access Data (Corollary to the Amsterdam Principles)*  

PubMed Central

Policies supporting the rapid and open sharing of proteomic data are being implemented by the leading journals in the field. The proteomics community is taking steps to ensure that data are made publicly accessible and are of high quality, a challenging task that requires the development and deployment of methods for measuring and documenting data quality metrics. On September 18, 2010, the United States National Cancer Institute convened the “International Workshop on Proteomic Data Quality Metrics” in Sydney, Australia, to identify and address issues facing the development and use of such methods for open access proteomics data. The stakeholders at the workshop enumerated the key principles underlying a framework for data quality assessment in mass spectrometry data that will meet the needs of the research community, journals, funding agencies, and data repositories. Attendees discussed and agreed up on two primary needs for the wide use of quality metrics: 1) an evolving list of comprehensive quality metrics and 2) standards accompanied by software analytics. Attendees stressed the importance of increased education and training programs to promote reliable protocols in proteomics. This workshop report explores the historic precedents, key discussions, and necessary next steps to enhance the quality of open access data. By agreement, this article is published simultaneously in the Journal of Proteome Research, Molecular and Cellular Proteomics, Proteomics, and Proteomics Clinical Applications as a public service to the research community. The peer review process was a coordinated effort conducted by a panel of referees selected by the journals.

Kinsinger, Christopher R.; Apffel, James; Baker, Mark; Bian, Xiaopeng; Borchers, Christoph H.; Bradshaw, Ralph; Brusniak, Mi-Youn; Chan, Daniel W.; Deutsch, Eric W.; Domon, Bruno; Gorman, Jeff; Grimm, Rudolf; Hancock, William; Hermjakob, Henning; Horn, David; Hunter, Christie; Kolar, Patrik; Kraus, Hans-Joachim; Langen, Hanno; Linding, Rune; Moritz, Robert L.; Omenn, Gilbert S.; Orlando, Ron; Pandey, Akhilesh; Ping, Peipei; Rahbar, Amir; Rivers, Robert; Seymour, Sean L.; Simpson, Richard J.; Slotta, Douglas; Smith, Richard D.; Stein, Stephen E.; Tabb, David L.; Tagle, Danilo; Yates, John R.; Rodriguez, Henry

2011-01-01

242

Comparison of approaches to Total Quality Management. Including an examination of the Department of Energy`s position on quality management  

SciTech Connect

This paper presents a comparison of several qualitatively different approaches to Total Quality Management (TQM). The continuum ranges from management approaches that are primarily standards -- with specific guidelines, but few theoretical concepts -- to approaches that are primarily philosophical, with few specific guidelines. The approaches to TQM discussed in this paper include the International Organization for Standardization (ISO) 9000 Standard, the Malcolm Baldrige National Quality Award, Senge`s the Learning Organization, Watkins and Marsick`s approach to organizational learning, Covey`s Seven Habits of Highly Successful People, and Deming`s Fourteen Points for Management. Some of these approaches (Deming and ISO 9000) are then compared to the DOE`s official position on quality management and conduct of operations (DOE Orders 5700.6C and 5480.19). Using a tabular format, it is shown that while 5700.6C (Quality Assurance) maps well to many of the current approaches to TQM, DOE`s principle guide to management Order 5419.80 (Conduct of Operations) has many significant conflicts with some of the modern approaches to continuous quality improvement.

Bennett, C.T.

1994-03-01

243

Practical Principles for the Management of Alzheimer's Disease  

PubMed Central

Alzheimer's disease is a complex disorder that is particularly challenging to treat and manage. Early recognition of Alzheimer's disease is the first step toward providing patients with optimal therapy and the best opportunity for treatment response. Subsequently, physicians will need to address issues that emerge as the disease inevitably progresses. As the number of elderly patients with Alzheimer's disease increases, it becomes increasingly important for the primary care physician—usually the first line of patient contact—to diagnose Alzheimer's disease early, and initiate and manage appropriate long-term cholinesterase inhibitor therapy, which has been shown to provide significant benefits to Alzheimer's disease patients. In this article, discussions of individual patients illustrate commonly encountered situations in the primary care setting.

Christensen, Daniel D.

2002-01-01

244

Total quality management and nursing: a shared vision.  

PubMed

The application of the Total Quality Management (TQM) philosophy within the health care sector would enhance the development of nursing power, leadership and knowledge. TQM challenges conventional management techniques as it requires a participative management style in order to be effective. There are many potential benefits for nurses, when quality assurance monitoring within a hierarchical management structure, is replaced with a focus on continuous quality improvement by every member of staff. These benefits are described within the context of both organisational and personal commitment to Total Quality Management. PMID:9110655

Morey, W

1996-09-01

245

A study of measuring the critical factors of quality management  

Microsoft Academic Search

Saraph et al. systematically attempted to organize and synthesize the various perceptions offered by other authors on the critical factors of quality management. The authors provided a synthesis of the quality literature by identifying eight critical factors of quality management in a business unit. They stated that the measures were both valid and reliable. In the light of this, empirically

Masood A. Badri; Donald Davis; Donna Davis

1995-01-01

246

Total Quality Management Guide. A Guide to Implementation. Volume 1.  

National Technical Information Service (NTIS)

DoD is giving top priority to implementation of a Total Quality Management Approach as the vehicle for attaining continuous quality improvement in DoD operations. The guide supports the implementation of DoD Directive 5000.51 on Total Quality Management a...

1990-01-01

247

Assessment of Quality Management Practices Within the Healthcare Industry  

Microsoft Academic Search

Problem Statement: Considerable effort has been devoted over the years by many organizations to adopt quality management practices , but few studies have assessed critical factors th at affect quality practices in healthcare organization s. The problem addressed in this study was to asses s the critical factors influencing the quality manage ment practices in a single important industry (i.e.

William J. Miller; Andrew T. Sumner; Richard H. Deane

2009-01-01

248

Audit quality, public ownership and firms' discretionary accruals management  

Microsoft Academic Search

Francis et al. (1999) and Becker et al. (1998) report evidence that audit quality acts as a constraint on both income-increasing and income-decreasing earnings management in public firms. These results raise several interesting questions. First, are incentives for and constraints on earnings management independent of whether earnings are above or below target? Second, does audit quality also restrain earnings management

Heidi Vander Bauwhede; Marleen Willekens; Ann Gaeremynck

2000-01-01

249

Quality management practices and their impact on performance  

Microsoft Academic Search

Purpose – This paper aims to explore the relationship between quality management practices and their impact on performance. Design\\/methodology\\/approach – First, critical quality management practices are identified and classified in three main categories: management, infrastructure, and core practices. Then, a model linking these practices and performance is proposed and empirically tested. The empirical data were obtained from a survey of

Lassâad Lakhal; Federico Pasin; Mohamed Limam

2006-01-01

250

Driving external chemistry optimization via operations management principles.  

PubMed

Confronted with the need to significantly raise the productivity of remotely located chemistry CROs Pfizer embraced a commitment to continuous improvement which leveraged the tools from both Lean Six Sigma and queue management theory to deliver positive measurable outcomes. During 2012 cycle times were reduced by 48% by optimization of the work in progress and conducting a detailed workflow analysis to identify and address pinch points. Compound flow was increased by 29% by optimizing the request process and de-risking the chemistry. Underpinning both achievements was the development of close working relationships and productive communications between Pfizer and CRO chemists. PMID:23973340

Bi, F Christopher; Frost, Heather N; Ling, Xiaolan; Perry, David A; Sakata, Sylvie K; Bailey, Simon; Fobian, Yvette M; Sloan, Leslie; Wood, Anthony

2014-03-01

251

Principles of disaster management lesson 11: personnel evaluation.  

PubMed

A disaster manager must be able to evaluate staff members in order to make effective staffing decisions during the transitions between phases of a disaster and to help improve the performance of the operation by determining what aspects of an individual's work needs improvement. Criteria for personnel appraisal and measures of performance, objective or subjective, are essential to conduct a fair and thorough evaluation. Errors introduce bias into the appraisal in the form of a "halo" effect, harsh or lenient ratings, a central tendency error, or recency effect, but recognition of these errors helps reduce their effect. A results-based appraisal program is favored because it focuses on what the worker achieves. Regular appraisal periods are suggested for optimal improvement in performance. Suggestions are given for an effective personnel appraisal, such as focusing on positive work performance, being aware of biases in judging people, and being specific when citing examples of work performance. PMID:11367945

Cuny, F C

2001-01-01

252

An evaluation of the quality of Turkish community pharmacy web sites concerning HON principles.  

PubMed

The objective of this study was to find all the existing Web sites of Turkish community pharmacies and evaluate their "quality" in terms of Health on the Net (HON) Code of conduct principles. Multiple Internet search engines were used (google.com, yahoo.com, altavista.com, msn.com). While searching on the Internet, "eczane (pharmacy)" and "eczanesi (pharmacy of)" key words were used. The Internet search lasted for 2 months starting from March 1, 2007 until May 1, 2007. SPSS ver. 11.5 statistical program (SPSS, Inc., Chicago, IL) was used for data entry and analysis. At the end of the Internet search via all the indicated search engines, a total of 203 (all different from each other) community pharmacy Web sites were determined; of these, 14 were under construction and 6 were not accessible. As a result, 183 community pharmacy Web sites were included in the study. All of the Web sites could be accessed (100%). However, the availability of some characteristics of the pharmacies were quite poor. None of the pharmacies met all of the HON principles. Only 11 Web sites were appropriate in terms of complementarity (6.0%). Confidentiality criteria was met by only 14 pharmacies (7.7%). Nine pharmacies (4.9%) completed the "attribution" criteria. Among 183 pharmacy Web sites, the most met HON principle was the "transparency of authorship" (69 pharmacy Web sites; 37.7%). Because of the results of our study, the Turkish Pharmacists Association can take a pioneer role to apply some principles such as HON code of conduct in order to increase the quality of Turkish community pharmacists' Web sites. PMID:18570568

Yegenoglu, Selen; Sozen, Bilge; Aslan, Dilek; Calgan, Zeynep; Cagirci, Simge

2008-05-01

253

Using Principles of Quality and Safety Education for Nurses in School Nurse Continuing Education  

ERIC Educational Resources Information Center

School nurses require ongoing continuing education in a number of areas. The Quality and Safety Education for Nurses (QSEN) framework can be utilized in considering school nurses' roles and developing continuing education. Focusing on neurology continuing education, the QSEN framework is illustrated with the example of concussion management

Rosenblum, Ruth K.; Sprague-McRae, Julie

2014-01-01

254

Optimizing Construction Quality Management of Pavements Using Mechanistic Performance Analysis.  

National Technical Information Service (NTIS)

The implementation of an effective performance-based construction quality management requires a tool for determining impacts of construction quality on the life-cycle performance of pavements. This report presents a statistical-based algorithm that was de...

I. Abdallah H. Yin S. Nazarian C. Ferregut

2004-01-01

255

Quality improvement in neurology: dementia management quality measures.  

PubMed

Professional and advocacy organizations have long urged that dementia should be recognized and properly diagnosed. With the passage of the National Alzheimer's Project Act in 2011, an Advisory Council for Alzheimer's Research, Care, and Services was convened to advise the Department of Health and Human Services. In May 2012, the Council produced the first National Plan to address Alzheimer's disease, and prominent in its recommendations is a call for quality measures suitable for evaluating and tracking dementia care in clinical settings. Although other efforts have been made to set dementia care quality standards, such as those pioneered by RAND in its series Assessing Care of Vulnerable Elders (ACOVE), practitioners, healthcare systems, and insurers have not widely embraced implementation. This executive summary (full manuscript available at www.neurology.org) reports on a new measurement set for dementia management developed by an interdisciplinary Dementia Measures Work Group (DWG) representing the major national organizations and advocacy organizations concerned with the care of individuals with dementia. The American Academy of Neurology (AAN), the American Geriatrics Society, the American Medical Directors Association, the American Psychiatric Association, and the American Medical Association-convened Physician Consortium for Performance Improvement led this effort. The ACOVE measures and the measurement set described here apply to individuals whose dementia has already been identified and properly diagnosed. Although similar in concept to ACOVE, the DWG measurement set differs in several important ways; it includes all stages of dementia in a single measure set, calls for the use of functional staging in planning care, prompts the use of validated instruments in patient and caregiver assessment and intervention, highlights the relevance of using palliative care concepts to guide care before the advanced stages of illness, and provides evidence-based support for its recommendations and guidance on the selection of instruments useful in tracking patient-centered outcomes. It also specifies annual reassessment and updating of interventions and care plans for dementia-related problems that affect families and other caregivers as well as individuals with dementia. Here, a brief synopsis of why major reforms in healthcare design and delivery are needed to achieve substantive improvements in the quality of care is first provided, and then the final measures approved for publication, dissemination, and implementation are listed. PMID:24397784

Odenheimer, Germaine; Borson, Soo; Sanders, Amy E; Swain-Eng, Rebecca J; Kyomen, Helen H; Tierney, Samantha; Gitlin, Laura; Forciea, Mary Ann; Absher, John; Shega, Joseph; Johnson, Jerry

2014-03-01

256

Management of Government Quality Assurance Functions for NASA Contracts.  

National Technical Information Service (NTIS)

This handbook sets forth requirements for NASA direction and management of government quality assurance functions performed for NASA contracts and is applicable to all NASA installations. These requirements will standardize management to provide the minim...

1993-01-01

257

Quality Management and Job Quality: How the ISO 9001 Standard forQuality Management Systems Affects Employees and Employers  

Microsoft Academic Search

Several studies have examined how the ISO 9001 Quality Management System standard affects organizational outcomes such as profits. This is the first large-scale study to examine its effects on employee outcomes such as employment, earnings, and health and safety. We analyzed a matched sample of nearly 1,000 companies in California. ISO 9001 adopters subsequently had farlower organizational death rates than

David I. Levine; Michael W. Toffel

2008-01-01

258

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers  

Microsoft Academic Search

Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when employers adopt ISO 9001. We analyzed a matched sample of nearly 1,000 companies in California. ISO 9001 adopters subsequently

David I. Levine; Michael W. Toffel

2008-01-01

259

The protein quality control system manages plant defence compound synthesis.  

PubMed

Jasmonates are ubiquitous oxylipin-derived phytohormones that are essential in the regulation of many development, growth and defence processes. Across the plant kingdom, jasmonates act as elicitors of the production of bioactive secondary metabolites that serve in defence against attackers. Knowledge of the conserved jasmonate perception and early signalling machineries is increasing, but the downstream mechanisms that regulate defence metabolism remain largely unknown. Here we show that, in the legume Medicago truncatula, jasmonate recruits the endoplasmic-reticulum-associated degradation (ERAD) quality control system to manage the production of triterpene saponins, widespread bioactive compounds that share a biogenic origin with sterols. An ERAD-type RING membrane-anchor E3 ubiquitin ligase is co-expressed with saponin synthesis enzymes to control the activity of 3-hydroxy-3-methylglutaryl-CoA reductase (HMGR), the rate-limiting enzyme in the supply of the ubiquitous terpene precursor isopentenyl diphosphate. Thus, unrestrained bioactive saponin accumulation is prevented and plant development and integrity secured. This control apparatus is equivalent to the ERAD system that regulates sterol synthesis in yeasts and mammals but that uses distinct E3 ubiquitin ligases, of the HMGR degradation 1 (HRD1) type, to direct destruction of HMGR. Hence, the general principles for the management of sterol and triterpene saponin biosynthesis are conserved across eukaryotes but can be controlled by divergent regulatory cues. PMID:24213631

Pollier, Jacob; Moses, Tessa; González-Guzmán, Miguel; De Geyter, Nathan; Lippens, Saskia; Vanden Bossche, Robin; Marhavý, Peter; Kremer, Anna; Morreel, Kris; Guérin, Christopher J; Tava, Aldo; Oleszek, Wieslaw; Thevelein, Johan M; Campos, Narciso; Goormachtig, Sofie; Goossens, Alain

2013-12-01

260

The effects of quality management – a survey of Swedish quality professionals  

Microsoft Academic Search

Purpose – In this study, the effects of the different models and tools of quality management are examined. The purpose is to identify differences in the effects generated by different quality management models and tools. Design\\/methodology\\/approach – A questionnaire was mailed to 500 Swedish quality professionals. The questions concerned their companies' adoption of the values of TQM, the use of

Yvonne Lagrosen; Stefan Lagrosen

2005-01-01

261

Service-Learning and Integrated Course Redesign: Principles of Management and the Campus Kitchen Metaproject  

ERIC Educational Resources Information Center

This article describes the process of redesigning a Principles of Management course to integrate a service-learning metaproject. The metaproject was Campus Kitchen, a food recovery and delivery program operated on a handful of university campuses across the United States. We used L. Dee Fink's integrated course design approach as well as systems…

Flannery, Brenda L.; Pragman, Claudia H.

2010-01-01

262

A Methodology for Building Faculty Support for the United Nations Principles for Responsible Management Education  

ERIC Educational Resources Information Center

Evidence from extant literature indicates that faculty support is a critical driver for implementing the United Nations Principles for Responsible Management Education (PRME), particularly for schools pursuing an advanced, cross-disciplinary level of sustainability integration. However, there is limited existing research offering insight into how…

Maloni, Michael J.; Smith, Shane D.; Napshin, Stuart

2012-01-01

263

Business Simulation Exercises in Small Business Management Education: Using Principles and Ideas from Action Learning  

ERIC Educational Resources Information Center

Recent calls to close the rigour-relevance gap in business school education have suggested incorporating principles and ideas from action learning in small business management education. In this paper we discuss how business simulation exercises can be used as a platform to trigger students' learning by providing them with a platform where they…

Gabrielsson, Jonas; Tell, Joakim; Politis, Diamanto

2010-01-01

264

Principle and benefits of third party logistics approach when managing logistics supply chain  

Microsoft Academic Search

The principle of third party logistics has grown into a very important and a well?functioning logistics concept, mainly due to outsourcing trends in transport business. Providers of 3PL services complemented the effectiveness of logistics supply chain management extending the performance of hauliers and forwarders to what might be called outsourced logistics services providers. The main driver for this was large

Aidas Vasilis Vasiliauskas; Gražvydas Jakubauskas

2007-01-01

265

Flexibility as a Management Principle in Dementia Care: The Adards Example  

ERIC Educational Resources Information Center

Purpose: Flexibility is an essential ingredient of person-centered care. We illustrate the potential impact of flexibility by portraying a nursing home that uses flexibility in its approach to residents and staff members. Designs and Methods: The paper describes the management strategies, principles, and environmental features used by the Adards…

Cohen-Mansfield, Jiska; Bester, Allan

2006-01-01

266

Principles of Quality Controlled Endoscopic Submucosal Dissection with Appropriate Dissection Level and High Quality Resected Specimen  

PubMed Central

Endoscopic submucosal dissection (ESD) has enabled en bloc resection of early stage gastrointestinal tumors with negligible risk of lymph node metastasis, regardless of tumor size, location, and shape. However, ESD is a relatively difficult technique compared with conventional endoscopic mucosal resection, requiring a longer procedure time and potentially causing more complications. For safe and reproducible procedure of ESD, the appropriate dissection of the ramified vascular network in the level of middle submucosal layer is required to reach the avascular stratum just above the muscle layer. The horizontal approach to maintain the appropriate depth for dissection beneath the vascular network enables treatment of difficult cases with large vessels and severe fibrosis. The most important aspect of ESD is the precise evaluation of curability. This approach can also secure the quality of the resected specimen with enough depth of the submucosal layer.

Nishino, Eisei; Man-i, Mariko; East, James E.; Azuma, Takeshi

2012-01-01

267

75 FR 40845 - Preventing Deaths and Injuries of Fire Fighters Using Risk Management Principles at Structure Fires  

Federal Register 2010, 2011, 2012, 2013

...141-A] Preventing Deaths and Injuries of Fire Fighters Using Risk Management Principles at Structure Fires AGENCY: National Institute for Occupational...entitled ``Preventing Deaths and Injuries of Fire Fighters Using Risk Management...

2010-07-14

268

The Health Security Act's quality management and oversight requirements.  

PubMed

The Quality Agenda, a regular feature of THE QUALITY LETTER, offers practical models and information that leaders of healthcare organizations can adapt and use. This month, the Quality Agenda examines the quality management and oversight provisions of the Health Security Act, including a new National Quality Management Council to spearhead the development of quality measurement and improvement efforts. Readers can obtain a complete copy of the 1,343-page Health Security Act from the Government Printing Office (202/783-3238) for $45. PMID:10131338

269

Total Quality Management: Performance Standards for Today's Information Managers.  

National Technical Information Service (NTIS)

Information management responsibilities cover a wide range of activities: publishing and systems management programs, correspondence handling procedures, documentation management, travel management and reprographics. Each of these activities is a specific...

B. E. Dee

1990-01-01

270

DUQuE quality management measures: associations between quality management at hospital and pathway levels  

PubMed Central

Objective The assessment of integral quality management (QM) in a hospital requires measurement and monitoring from different perspectives and at various levels of care delivery. Within the DUQuE project (Deepening our Understanding of Quality improvement in Europe), seven measures for QM were developed. This study investigates the relationships between the various quality measures. Design It is a multi-level, cross-sectional, mixed-method study. Setting and Participants As part of the DUQuE project, we invited a random sample of 74 hospitals in 7 countries. The quality managers of these hospitals were the main respondents. Furthermore, data of site visits of external surveyors assessing the participating hospitals were used. Main Outcome Measures Three measures of QM at hospitals level focusing on integral systems (QMSI), compliance with the Plan-Do-Study-Act quality improvement cycle (QMCI) and implementation of clinical quality (CQII). Four measures of QM activities at care pathway level focusing on Specialized expertise and responsibility (SER), Evidence-based organization of pathways (EBOP), Patient safety strategies (PSS) and Clinical review (CR). Results Positive significant associations were found between the three hospitals level QM measures. Results of the relationships between levels were mixed and showed most associations between QMCI and department-level QM measures for all four types of departments. QMSI was associated with PSS in all types of departments. Conclusion By using the seven measures of QM, it is possible to get a more comprehensive picture of the maturity of QM in hospitals, with regard to the different levels and across various types of hospital departments.

Wagner, Cordula; Groene, Oliver; Thompson, Caroline A.; Dersarkissian, Maral; Klazinga, Niek S.; Arah, Onyebuchi A.; Sunol, Rosa; Klazinga, N; Kringos, DS; Lombarts, K; Plochg, T; Lopez, MA; Secanell, M; Sunol, R; Vallejo, P; Bartels, P; Kristensen, S; Michel, P; Saillour-Glenisson, F; Vlcek, F; Car, M; Jones, S; Klaus, E; Garel, P; Hanslik, K; Saluvan, M; Bruneau, C; Depaigne-Loth, A; Shaw, C; Hammer, A; Ommen, O; Pfaff, H; Groene, O; Botje, D; Wagner, C; Kutaj-Wasikowska, H; Kutryba, B; Escoval, A; Franca, M; Almeman, F; Kus, H; Ozturk, K; Mannion, R; Arah, OA; Chow, A; DerSarkissian, M; Thompson, C; Wang, A; Thompson, A

2014-01-01

271

Main Principles of the Perspective System of SNF Management in Russia - 13333  

SciTech Connect

For the last several years the System of the Spent Nuclear Fuel management in Russia was seriously changed. The paper describes the main principles of the changes and the bases of the Perspective System of SNF Management in Russia. Among such the bases there are the theses with the interesting names like 'total knowledge', 'pollutant pays' and 'pay and forget'. There is also a brief description of the modern Russian SNF Management Infrastructure. And an outline of the whole System. The System which is - in case of Russia - is quite necessary to adjust SNF accumulation and to utilize the nuclear heritage. (authors)

Baryshnikov, Mikhail [Project Office for SNF Management, Russian State Atomic Energy Corporation 'ROSATOM', Bolshaya Ordynka str., 24, Moscow, 119017 (Russian Federation)] [Project Office for SNF Management, Russian State Atomic Energy Corporation 'ROSATOM', Bolshaya Ordynka str., 24, Moscow, 119017 (Russian Federation)

2013-07-01

272

Principles and applications of hyperspectral imaging in quality evaluation of agro-food products: a review.  

PubMed

The requirements of reliability, expeditiousness, accuracy, consistency, and simplicity for quality assessment of food products encouraged the development of non-destructive technologies to meet the demands of consumers to obtain superior food qualities. Hyperspectral imaging is one of the most promising techniques currently investigated for quality evaluation purposes in numerous sorts of applications. The main advantage of the hyperspectral imaging system is its aptitude to incorporate both spectroscopy and imaging techniques not only to make a direct assessment of different components simultaneously but also to locate the spatial distribution of such components in the tested products. Associated with multivariate analysis protocols, hyperspectral imaging shows a convinced attitude to be dominated in food authentication and analysis in future. The marvellous potential of the hyperspectral imaging technique as a non-destructive tool has driven the development of more sophisticated hyperspectral imaging systems in food applications. The aim of this review is to give detailed outlines about the theory and principles of hyperspectral imaging and to focus primarily on its applications in the field of quality evaluation of agro-food products as well as its future applicability in modern food industries and research. PMID:22823348

Elmasry, Gamal; Kamruzzaman, Mohammed; Sun, Da-Wen; Allen, Paul

2012-01-01

273

Data quality management for life cycle inventories—an example of using data quality indicators  

Microsoft Academic Search

A formal procedure for data quality management in life cycle inventory is described. The procedure is applied to the example of an energy inventory for 1 kg rye bread. Five independent data quality indicators are suggested as necessary and sufficient to describe those aspects of data quality which influence the reliability of the result. Listing these data quality indicators for

Bo Pedersen Weidema; Marianne Suhr Wesnæs

1996-01-01

274

Total Quality Management Implementation Briefings-Mr. Joseph M. Juran. (Video)  

National Technical Information Service (NTIS)

This presentation addresses total quality management, what it is and what is needed to implement the total quality philosophy. Discusses the kinds of quality definition in quality, quality planning for quality and planning for quality improvement. Discuss...

1989-01-01

275

Managing the shift to a productivity and quality culture  

Microsoft Academic Search

Managers can exploit the similarities of culture management and efforts to improve productivity and quality because they both rely on values and traditions. Both are continuous, valve-driven processes requiring daily monitoring and evaluation. And both demand strong effective leadership and commitment from all employees. We must shift from organizations that strive for productivity and quality in their final products and

L. A. Mallak; H. A. Jr. Kurstedt; K. A. Welch; E. S. Geller; P. S. Kurstedt

1991-01-01

276

Developing weed-suppressive soils through improved soil quality management  

Microsoft Academic Search

Manipulating soil microbial communities using soil and crop management practices is a basic strategy in developing sustainable agricultural systems. Sustainable farming is based, in part, on the efficient management of soil microorganisms to improve soil quality. However, the identification of biological indicators of soil quality that can be used to predict weed suppression in soils has received little attention. We

Robert J Kremer; Jianmei Li

2003-01-01

277

Employee Perceptions of Quality Management: Effects of Employee Orientation Training  

ERIC Educational Resources Information Center

This empirical study examines employee perceptions of quality management at three different time periods. New employees at a large United States manufacturing organization were surveyed regarding their perceptions of their organization's quality management practices before they attended a new employee orientation training, immediately after the…

Akdere, Mesut; Schmidt, Steven W.

2008-01-01

278

IRRIGATION MANAGEMENT AFFECTING QUALITY AND QUANTITY OF RETURN FLOW  

EPA Science Inventory

Management practices for control of quality and quantity of return subsurface flow were studied theoretically, in the laboratory, and full scale in the field. Field water management studies using waters of different qualities and different leaching fractions showed that the soil ...

279

Integrated Communications at America's Leading Total Quality Management Corporations.  

ERIC Educational Resources Information Center

Examines how to create organizational processes that allow communication professionals with a variety of expertise to support each other through coordination and integration. Studies eight of America's leading total quality management corporations, including AT&T, Federal Express, Saturn, and Xerox. Explores how various total quality management

Gronstedt, Anders

1996-01-01

280

Exploring quality management practices and high tech firm performance  

Microsoft Academic Search

High tech firms compete based on the ability to respond to dynamic environments and to quickly develop innovative new products. However, can quality management (QM) also be a source of competitive advantage for high tech firms? This study empirically investigates the relationship between the extent of quality management implementation and performance in high tech manufacturing firms. Cluster analysis was done

Hale Kaynak; Janet L. Hartley

2005-01-01

281

A framework for quality management practices in strategic alliances  

Microsoft Academic Search

Purpose – This paper aims to investigate the role of quality management (QM) practices in the success of strategic alliances. Design\\/methodology\\/approach – Through a review of the literature, a conceptual model employing a relational view of inter-organizational competitive advantage is proposed, which attempts to address the concept of quality management in strategic alliances and networks. Findings – Trust and co-operative

Mahour Mellat-Parast; Lester A. Digman

2007-01-01

282

An integrated product development-quality management system for manufacturing  

Microsoft Academic Search

In this paper, an attempt has been made to develop an integrated product development-quality management (IPD-QM) system by integrating the concepts of concurrent engineering (CE) and TQM. These two concepts have been considered in the past as a separate identity. However, there is a need to develop a system that would consider quality management and improvement at the design stage

A. Gunasekaran

1998-01-01

283

Implementing Total Quality Management for world class product development  

Microsoft Academic Search

Total Quality Management is commonly understood to encompass concepts such as customer satisfaction, continuous improvement, management by fact or data, and employee involvement. While these concepts are easily understood, the implementation of these concepts in a product development organization is not as obvious. This paper will describe how AT&T Power Systems, Board Mounted Power Development Group has implemented Total Quality

E. C. Yee; R. C. Sotak

1995-01-01

284

An Effective Time and Management Strategy in Quality Circles.  

ERIC Educational Resources Information Center

Contending that participation in quality circles enhances effective time management by school administrators and teachers, this guide provides both a theoretical briefing and practical recommendations for better time management. A pre- posttest prefaces a review of basic concepts of quality circles with reference to the work of Abraham Maslow,…

Halverson, Don E.

285

Analysis of air quality management with emphasis on transportation sources  

NASA Technical Reports Server (NTRS)

The current environment and practices of air quality management were examined for three regions: Denver, Phoenix, and the South Coast Air Basin of California. These regions were chosen because the majority of their air pollution emissions are related to mobile sources. The impact of auto exhaust on the air quality management process is characterized and assessed. An examination of the uncertainties in air pollutant measurements, emission inventories, meteorological parameters, atmospheric chemistry, and air quality simulation models is performed. The implications of these uncertainties to current air quality management practices is discussed. A set of corrective actions are recommended to reduce these uncertainties.

English, T. D.; Divita, E.; Lees, L.

1980-01-01

286

Assessing quality management in an R and D environment  

SciTech Connect

Los Alamos National Laboratory (LANL) is a premier research and development institution operated by the University of California for the US Department of Energy. Since 1991, LANL has pursued a heightened commitment to developing world-class quality in management and operations. In 1994 LANL adopted the Malcolm Baldrige National Quality Award criteria as a framework for all activities and initiated more formalized customer focus and quality management. Five measurement systems drive the current integration of quality efforts: an annual Baldrige-based assessment, a customer focus program, customer-driven performance measurement, an employee performance management system and annual employee surveys, and integrated planning processes with associated goals and measures.

Thompson, B.D.

1998-02-01

287

Strategic collaborative quality management and employee job satisfaction.  

PubMed

Background: This study aimed to examine Strategic Collaborative Quality Management (SCQM) impact on employee job satisfaction. Methods: The study presents a case study over six years following the implementation of the SCQM programme in a public hospital. A validated questionnaire was used to measure employees' job satisfaction. The impact of the intervention was measured by comparing the pre-intervention and post-intervention measures in the hospital. Results: The hospital reported a significant improvement in some dimensions of job satisfaction like management and supervision, organisational policies, task requirement, and working conditions. Conclusion: This paper provides detailed information on how a quality management model implementation affects employees. A well developed, well introduced and institutionalised quality management model can improve employees' job satisfaction. However, the success of quality management needs top management commitment and stability. PMID:24847482

Mosadeghrad, Ali Mohammad

2014-05-01

288

Strategic collaborative quality management and employee job satisfaction  

PubMed Central

Background: This study aimed to examine Strategic Collaborative Quality Management (SCQM) impact on employee job satisfaction. Methods: The study presents a case study over six years following the implementation of the SCQM programme in a public hospital. A validated questionnaire was used to measure employees’ job satisfaction. The impact of the intervention was measured by comparing the pre-intervention and post-intervention measures in the hospital. Results: The hospital reported a significant improvement in some dimensions of job satisfaction like management and supervision, organisational policies, task requirement, and working conditions. Conclusion: This paper provides detailed information on how a quality management model implementation affects employees. A well developed, well introduced and institutionalised quality management model can improve employees’ job satisfaction. However, the success of quality management needs top management commitment and stability.

Mosadeghrad, Ali Mohammad

2014-01-01

289

The uncertainty effects of design flow on water quality management  

Microsoft Academic Search

In water quality management, pollution control strategies have been sought to accord with the assimilative capacity of water\\u000a bodies so as to preserve water quality. The waste load allocation (WLA) is a useful approach to determine the allowable loading\\u000a of pollution sources in water quality management. For any WLA, a particular water body condition is needed as a basic scenario

Chi-Feng Chen; Hwong-Wen Ma

2008-01-01

290

Managing Data Source quality for data warehouse in manufacturing services  

Microsoft Academic Search

Data quality and Data Source Management is one of the key success factors for data warehouse project. Many data warehouse projects fail due to poor quality of the data. It is believed that the problems can be fixed later and because of that, a lot of time will be spent to fix the error. If low quality data fed into

Norizam Idris; Kamsuriah Ahmad

2011-01-01

291

Quality management in BNCT at a nuclear research reactor  

Microsoft Academic Search

Each medical intervention must be performed respecting Health Protection directives, with special attention to Quality Assurance (QA) and Quality Control (QC). This is the basis of safe and reliable treatments. BNCT must apply QA programs as required for performance and safety in (conventional) radiotherapy facilities, including regular testing of performance characteristics (QC). Furthermore, the well-established Quality Management (QM) system of

Wolfgang Sauerwein; Raymond Moss; Finn Stecher-Rasmussen; Jürgen Rassow; Andrea Wittig

2011-01-01

292

Total Quality Management in Economic Education: Defining the Market.  

ERIC Educational Resources Information Center

Provides an overview of the criticism leveled at the use of Total Quality Management (TQM) in teaching economics. Proposes an alternative use of TQM that relies more on traditional student-teacher interaction. The alternative TQM uses quality circles, one-minute papers, and quality check sheets. (MJP)

Ray, Margaret A.

1996-01-01

293

Corporate Data Quality Management: Towards a Meta-Framework  

Microsoft Academic Search

Data quality management and governance are issues of growing importance to the academic and professional communities. Today there is great concern for the quality of corporate data, as data of poor quality means inaccurate information, which in turn means wasting of resources and harming the organizations, in particular the regulatory compliance and the relationships with their customers. To get an

Ana Lucas

2011-01-01

294

Product development stages and associated quality management approaches  

Microsoft Academic Search

Summarizes the quality control methods and techniques developed over the last five decades and categorizes them into three broad approaches, each identified with three broadly-defined product development stages. Observes that the quality management approaches developed and applied to assess and improve product quality have followed the opposite sequence of the product development stages.

Shams-ur Rahman

1995-01-01

295

Quality, waste and cost considerations in architectural building design management  

Microsoft Academic Search

The reduction of design fees in the UK since the start of the 1990 recession has emphasised the need to reduce waste and improve efficiency of the design process. Quality management and its application to the building design process is still a relatively new technique as are the concepts of waste, quality and efficiency. Waste, quality and efficiency are concepts

Geoff Rounce

1998-01-01

296

Public management and organizational performance: The effect of managerial quality  

Microsoft Academic Search

This paper presents the first large study of public management quality and its effect on program performance. Using 5 years of data from more than 1000 Texas school districts, the authors measure quality as the additional salary paid to school superintendents over and above the normal determinants of salary. This measure of managerial quality is positively correlated with 10 of

Kenneth J. Meier; Laurence J. OToole

2002-01-01

297

Water Quality Management: Missing Concept for Developing Countries  

Microsoft Academic Search

All the current trends indicate that water quality management (WQM) in developing countries is a very important component of regional and national waterresources management policy and planning. If water management is in its early stages in most of the Latin American countries, WQM is far behind. Several reasons can be noted for this shortcoming, most of which are related to

J. Eugenio Barrios

298

RELATIONSHIP BETWEEN QUALITY MANAGEMENT PRACTICES AND KNOWLEDGE INTEGRATION AND ITS IMPACT ON NEW PRODUCT DEVELOPMENT PERFORMANCE  

Microsoft Academic Search

Quality management leaders have considered the role of knowledge in quality management. However, several researchers in the quality management field differ considerably when contemplating knowledge. In this paper, we propose an integrated perspective of quality and knowledge management. This integrated perspective helps clarify how Quality Management Practices (QMPs) can lead to effective Knowledge Integration (KI). This research argues that the

Abdullah Aldakhil; Mark A. Vonderembse

299

A New Mindset for Integrated Water Quality Management for South Africa  

Microsoft Academic Search

The aim is to develop a conceptual model for aligning water resource quality and drinking water quality management. The model is based on the premise that good water quality is in everyone's best interests. Current management approaches attach responsibility for good water quality at a high level. The integrated water quality management approach “breaks down” the management of water quality

L. Boyd; R. Tompkins

2011-01-01

300

Applying just-in-time principles in the delivery and management of airport terminal buildings  

Microsoft Academic Search

Purpose – This study aims to examine how the just-in-time (JIT) principles can be adopted for the air travel industry with specific emphasis on the management and operations of terminal buildings in airports. Design\\/methodology\\/approach – Three methods were adopted for the empirical part of this study. These included the observational walk-through, interviews and survey questionnaires conducted in the Changi International

Low Sui Pheng; Faisal Manzoor Arain; Jolene Wong Yan Fang

2011-01-01

301

Corporate management of quality in employee health plans.  

PubMed

As large companies move their employees into managed care, they must concern themselves with the quality and price of their employees' health care. Based on a survey of Fortune 500 companies, we show that most are integrating several aspects of quality into their purchasing and contracting decisions by focusing on three dimensions--customer service, network composition, and clinical quality. Companies focus on the customer service dimension while the medical community emphasizes clinical quality. PMID:12638371

Maxwell, James; Temin, Peter

2003-01-01

302

Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies  

Microsoft Academic Search

Purpose – The purpose of this paper is to determine, first, the level to which ISO 9001 certified manufacturing companies adopt process management and improve quality, second, the latent factors of process management and quality improvement, and finally, the relationships between the latent factors extracted. Design\\/methodology\\/approach – A research project was carried out in 196 ISO 9001 certified manufacturing companies

Evangelos L. Psomas; Christos V. Fotopoulos; Dimitrios P. Kafetzopoulos

2011-01-01

303

Project officer's perspective: quality assurance as a management tool.  

PubMed

Advances in the management of health programs in less developed countries (LDC) have not kept pace with the progress of the technology used. The US Agency for International Development mandated the Quality Assurance Project (QAP) to provide quality improvement technical assistance to primary health care systems in LDCs while developing appropriate quality assurance (QA) strategies. The quality of health care in recent years in the US and Europe focused on the introduction of management techniques developed for industry into health systems. The experience of the QAP and its predecessor, the PRICOR Project, shows that quality improvement techniques facilitate measurement of quality of care. A recently developed WHO model for the management of the sick child provides scientifically based standards for actual care. Since 1988, outside investigators measuring how LDC clinicians perform have revealed serious deficiencies in quality compared with the program's own standards. This prompted developed of new QA management initiatives: 1) communicating standards clearly to the program staff; 2) actively monitoring actual performance corresponds to these standards; and 3) taking action to improve performance. QA means that managers are expected to monitor service delivery, undertake problem solving, and set specific targets for quality improvement. Quality improvement methods strengthen supervision as supervisors can objectively assess health worker performance. QA strengthens the management functions that support service delivery, e.g., training, records management, finance, logistics, and supervision. Attention to quality can contribute to improved health worker motivation and effective incentive programs by recognition for a job well done and opportunities for learning new skills. These standards can also address patient satisfaction. QA challenges managers to aim for the optimal level of care attainable. PMID:12345155

Heiby, J

1993-06-01

304

Beyond Water-Quality Regulations for CAFOs? Manure Management Costs to Meet Air-Quality Objectives  

Microsoft Academic Search

Federal policy on manure management has focused on water-quality protection. However, animal agriculture is an important source of ammonia-nitrogen and other air emissions, increasing attention on air-quality concerns. Policies to address air emissions would influence both the costs of meeting water-quality objectives and environmental tradeoffs. We consider hypothetical policies at a regional level.

Marcel P. Aillery; Noel R. Gollehon

2005-01-01

305

[Quality and innovation management in surgery for the patient's benefit].  

PubMed

While the objective of management of innovations is to move the achievable quality in the direction of maximum quality, the purpose of quality management is to achieve the achievable quality everywhere. Other than in pharmaceutical and medicinal products and in out-patient care, there is no systematic technology assessment for hospital care in Germany. Before broadly implementing innovations in health care, they have to be embedded in good clinical practice guidelines to assure their appropriate indication and performance. Since health insurance funds are the greatest profiteers, they should fill the financial gap for the research of transferring innovations into daily medical practice. PMID:9574290

Selbmann, H K

1997-01-01

306

Development and characterization of a cell culture manufacturing process using quality by design (QbD) principles.  

PubMed

The principles of quality by design (QbD) have been applied in cell culture manufacturing process development and characterization in the biotech industry. Here we share our approach and practice in developing and characterizing a cell culture manufacturing process using QbD principles for establishing a process control strategy. Process development and characterization start with critical quality attribute identification, followed by process parameter and incoming raw material risk assessment, design of experiment, and process parameter classification, and conclude with a design space construction. Finally, a rational process control strategy is established and documented. PMID:23828505

Marasco, Daniel M; Gao, Jinxin; Griffiths, Kristi; Froggatt, Christopher; Wang, Tongtong; Wei, Gan

2014-01-01

307

Local air quality management as a risk management process: Assessing, managing and remediating the risk of exceeding an air quality objective in Great Britain  

Microsoft Academic Search

Air quality is managed in Great Britain via an effects-based, risk management process designed to provide a dynamic solution to public health issues associated with elevated concentrations of seven specified air pollutants. This paper is concerned with an examination and evaluation of the process of Local Air Quality Management (LAQM) in Great Britain from the late 1980s to date as

J. W. S. Longhurst; C. I. Beattie; T. J. Chatterton; E. T. Hayes; N. S. Leksmono; N. K. Woodfield

2006-01-01

308

77 FR 65133 - Revisions to the California State Implementation Plan, Mojave Desert Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, Mojave Desert Air Quality Management District AGENCY...disapproval of revisions to the Mojave Desert Air Quality Management District (MDAQMD...379) * * * (i) * * * (E) Mojave Desert Air Quality Management District....

2012-10-25

309

78 FR 21582 - Revisions to the California State Implementation Plan, Butte County Air Quality Management...  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan, Butte County Air Quality Management District and Sacramento Metropolitan Air Quality Management District AGENCY: Environmental...revisions to the Butte County Air Quality Management District (BCAQMD) and...

2013-04-11

310

78 FR 59249 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental...revisions to the South Coast Air Quality Management District (SCAQMD) portion...Reference. (A) South Coast Air Quality Management District. (1) Rule...

2013-09-26

311

78 FR 18853 - Revision to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental...revision to the South Coast Air Quality Management District (SCAQMD) portion...F) South Coast Air Quality Management District. (1) Rule...

2013-03-28

312

Integration of Large-Scale Optimization and Game Theory for Sustainable Water Quality Management  

NASA Astrophysics Data System (ADS)

Sustainable water quality management requires total mass control in pollutant discharge based on both the principles of not exceeding assimilative capacity in a river and equity among generations. The stream assimilative capacity is the carrying capacity of a river for the maximum waste load without violating the water quality standard and the spirit of total mass control is to optimize the waste load allocation in subregions. For the goal of sustainable watershed development, this study will use large-scale optimization theory to optimize the profit, and find the marginal values of loadings as reference of the fair price and then the best way to get the equilibrium by water quality trading for the whole of watershed will be found. On the other hand, game theory plays an important role to maximize both individual and entire profits. This study proves the water quality trading market is available in some situation, and also makes the whole participants get a better outcome.

Tsao, J.; Li, J.; Chou, C.; Tung, C.

2009-12-01

313

Practice of total Quality Management in the Clinical Setting.  

National Technical Information Service (NTIS)

The institution of Total Quality Management (TQM) at Tripler Army Medical Center (TAMC) is occurring in various stages. TAMC is implementing TQM using the FOCUS-PDCA methodology to improve performance throughout the facility. The use of this methodology a...

J. B. Houser

1996-01-01

314

Total Quality Management: A Unique Challenge For Behavioral Science Researchers.  

National Technical Information Service (NTIS)

This essay examines the unique new opportunities for behavioral scientists to develop innovative study methods which can be used to systematically collect data to create and support the implementation of Total Quality Management (TQM) programs in industry...

J.L. Mitchell J.R Knight

1992-01-01

315

Total Quality Management Implementation Briefings-Mr. Murrin. (Video).  

National Technical Information Service (NTIS)

This presentation introduces managers to what total quality is and the need to implement the concepts. They are presented by government and industry executives who have been involved in leading and achieving the cultural change necessary to implement the ...

1989-01-01

316

Total Quality Management and the System Safety Secretary  

NASA Technical Reports Server (NTRS)

The system safety secretary is a valuable member of the system safety team. As downsizing occurs to meet economic constraints, the Total Quality Management (TQM) approach is frequently adopted as a formula for success and, in some cases, for survival.

Elliott, Suzan E.

1993-01-01

317

Hospital Based Managed Care: Cost and Quality. Executive Summary.  

National Technical Information Service (NTIS)

The objective of the research project was to determine the effects of Hospital Based Managed Care (HBMC) on the cost and quality of hospital care. HBMC is a delivery of care method that involved creating locally derived, multidisciplinary practice guideli...

M. A. Blegen

1994-01-01

318

Significant Personal Qualities Desired of Air Force Program Managers.  

National Technical Information Service (NTIS)

The purpose of the study was to explore the personal attributes which appear to have special significance for a program manager. An extensive literature review was conducted to define the most significant qualities. Then, structured interviews were conduc...

J. H. Brahney

1976-01-01

319

Total Quality Management in an Army Truck Battalion.  

National Technical Information Service (NTIS)

This study investigates the applicability of Total Quality Management (TQM) to highway operations functions in a truck battalion. Although the Army's senior leadership has embraced the use of TQM, it has been used primarily at the installation level and i...

T. G. Gargiulo

1994-01-01

320

Total Quality Management Implementation Briefings-Mr. Teerlink. (Video).  

National Technical Information Service (NTIS)

This presentation introduces DOD managers to what total quality is and the need to implement the concepts. Mr. Teerlink of Harley-Davidson Motor Company, explains his company's journey toward competitiveness by revitalizing their program, by upgrading qua...

1989-01-01

321

The empirical relationship between quality management and the speed of new product development  

Microsoft Academic Search

Quality management philosophy and tools have been widely used to improve and control product quality. However, there is a lack of literature on the relationship between quality management and new product development (NPD). People even worry whether quality management may hinder new product development. This paper reports a study that aims to investigate the influence of quality management on the

Hongyi Sun; Yangyang Zhao

2010-01-01

322

Assured service quality by improved fault management  

Microsoft Academic Search

The paradigm shift from device-oriented to service-oriented management has also implications to the area of event correlation. Today's event correlation mainly addresses the correlation of events as reported from management tools. However, a correlation of user trouble reports concerning services should also be performed. This is necessary to improve the resolution time and to reduce the effort for keeping the

Andreas Hanemann; Martin Sailer; David Schmitz

2004-01-01

323

The Strategic Management of Store Brand Perceived Quality  

NASA Astrophysics Data System (ADS)

Store brand plays a vital role in the success of retailers. Perceived quality is one of important factors influencing consumers’ store brand purchase intention. Store brand perceived quality is lower compared with objective quality or national brand. For this end, the purpose of this article is to examine how to manage store brand perceived quality in strategic level. This article firstly discusses how consumers evaluate product quality, and the theoretical background of the reason that store brand perceived quality is lower from the view of cue related theories. Then, consumers’ store brand quality evaluation is explored. Finally, this article presents several strategic tactics to increase store brand perceived quality. These tactics include choosing store's name as store brand name, making large advertising investment, improving store brand product package, and strengthening the relationship with store brand product suppliers.

Yang, Defeng

324

Higher Education in the Mediterranean: Managing Change and Ensuring Quality.  

ERIC Educational Resources Information Center

Provides an overview of the key themes raised at the November 1996 Malta conference concerning the quality of higher education in the Mediterranean, including international networking in education as well as managing change and quality assurance. It synthesizes the main contributions made by the presenters and identifies several transversal themes…

Sultana, Ronald G.

1997-01-01

325

Firm characteristics, total quality management, and financial performance  

Microsoft Academic Search

This paper uses a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics. The characteristics examined are firm size, the degree of capital intensity, the degree of diversification, the timing of TQM implementation, and the maturity of the program. We find

Kevin B Hendricks; Vinod R Singhal

2001-01-01

326

Firm characteristics, total quality management, and financial performance  

Microsoft Academic Search

This paper uses a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics. The characteristics examined are firm size, the degree of capital intensity, the degree of diversification, the timing of TQM implementation, and the maturity of the program. We find

Kevin B. Hendricks; Vinod R. Singhal

2000-01-01

327

Reforms, Leadership and Quality Management in Greek Higher Education  

ERIC Educational Resources Information Center

This article reports on research to form an understanding of how to account whether and how quality management (QM) has been adopted in Greek higher education. Greece only recently introduced quality assurance policies. In this study, I will describe governmental reforms related to QM policies until 2010. An issue that is frequently addressed…

Papadimitriou, Antigoni

2011-01-01

328

Patients’ complaints as a management tool for continuous quality improvement  

Microsoft Academic Search

Continuous quality improvement focuses on the customer and, therefore, requires attention to customers’ feedback as a vital input. Customers’ feedback in general hospitals includes utilization statistics of various services, patient satisfaction surveys and patients’ complaints. The role of complaint data as a management tool, and particularly as applied to quality improvement, has received little attention in the literature. As a

Rachel Javetz; Zvi Stern

1996-01-01

329

Managing University Business Educational Quality: ISO or AACSB?  

ERIC Educational Resources Information Center

Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…

Dumond, Ellen J.; Johnson, Thomas W.

2013-01-01

330

Gironacel[R]: A Virtual Tool for Learning Quality Management  

ERIC Educational Resources Information Center

This article describes the Gironacel[R] project--a virtual learning environment produced by the University of Girona. The purpose of this tool is to make it easier for students studying quality management courses within engineering schools to understand what the "quality culture" is and how to implement the ISO 9001:2000 standard in a very…

Mendez, Empar; Casadesus, Marti; De Ciurana, Quim

2006-01-01

331

Voice over IP quality of service using active queue management  

Microsoft Academic Search

This paper presents a comprehensive study about the impact of active queue management (AQM) on voice over Internet protocol (VoIP) quality of service. One of the most representative AQM scheme is analyzed through extensive simulation and its effect on the perceived quality of voice calls is evaluated. Different network scenarios, changing network loads and different scheme control parameters are investigated.

Vitalio Alfonso Reguera; Félix F. Álvarez Paliza; Evelio M. García Fernández

2006-01-01

332

The pyramid model as a structured way of quality management.  

PubMed

Three quality systems that can be used in blood establishments are briefly explained. The Pyramid model is described as a tool to manage the quality systems. Finally, some experiences in other countries are given to prove the validity of the system. PMID:20041070

van der Tuuk Adriani, Willem Pa; Sibinga, Smit

2008-01-01

333

New product development process and total quality management  

Microsoft Academic Search

Summary form only given. The total quality management (TQM) paradigm provides an approach for achieving continuous improvement. Critical for this are (i) a good understanding of the new product development (NPD) process and (ii) defining suitable metrics to assess the NPD process. Once this is done, data needs to be collected to assess the quality of the NPD process in

A. Bellary; D. N. P. Murthy

1999-01-01

334

A quality performance management system for industrial construction engineering projects  

Microsoft Academic Search

Engineering consulting firms involved in the design and construction of large-scale industrial plants attempt to find flaws as early as possible in the design process to avoid more costly deviation corrections later on, particularly during and after construction. Deviation corrections can be reduced by pursuing more diligent quality prevention and appraisal efforts. Quality performance management system (QPMS) is a cost

T. Hillman Willis; William D. Willis

1996-01-01

335

Site-Based Management and Quality Circles: A Natural Combination.  

ERIC Educational Resources Information Center

Quality circles can be an effective way to strengthen three significant forces influencing school organizations today. Quality circles allow teachers to participate in more meaningful ways, transform the principal's instructional leadership role, and allow site-based management, or bottom-up decision making, to succeed. (MLH)

Hansen, J. Merrell

1990-01-01

336

Decision Processes in Water Quality Management.  

National Technical Information Service (NTIS)

Various techniques of social system research were combined with simulation modeling of water quality decision-making in the State of California. Focus of the study was on the description of the informal interactions which actually govern decision-making, ...

1971-01-01

337

Total Quality Management and Effective Extension Teaching.  

ERIC Educational Resources Information Center

Evaluation data about extension programs are subject to variation. Program improvement requires control of this variance. Statistical quality control charts provide a means of measuring variation, determining sources, and making modifications. (SK)

Lindner, James R.; Nieto, Ruben D.

1998-01-01

338

Managing water quality with aquatic macrophytes  

Microsoft Academic Search

The principal sources of water for human use are lakes, rivers, soil moisture and relatively shallow groundwater basins. Water\\u000a quality in lakes and reservoirs is subjected to the natural degradation, processes of eutrophication and the impacts of human\\u000a activities. Water quality problems can often be as severe as those of water availability but less attention has been paid\\u000a to them,

Jatin Srivastava; Amit Gupta; Harish Chandra

2008-01-01

339

Quality assurance management plan (QAPP) special analytical support (SAS)  

SciTech Connect

It is the policy of Special Analytical Support (SAS) that the analytical aspects of all environmental data generated and processed in the laboratory, subject to the Environmental Protection Agency (EPA), U.S. Department of Energy or other project specific requirements, be of known and acceptable quality. It is the intention of this QAPP to establish and assure that an effective quality controlled management system is maintained in order to meet the quality requirements of the intended use(s) of the data.

LOCKREM, L.L.

1999-05-20

340

PRAGMATIC PSYCHOLOGY, FORENSIC MENTAL HEALTH ASSESSMENT, AND THE CASE OF THOMAS JOHNSON: Applying Principles to Promote Quality  

Microsoft Academic Search

Pragmatic psychology provides the opportunity to address the law's demand for individualized justice in the context of forensic mental health assessment (FMHA; K. Heilbrun, 2001). This article describes a particular approach toward achieving this goal: using broad principles of FMHA to promote the quality of forensic assessment in a specific case. Three particular applications of this approach are described: constructing

Kirk Heilbrun; David DeMatteo; Geoffrey Marczyk

2004-01-01

341

Principles and application of educational counseling used in progressive audiologic tinnitus management.  

PubMed

Exposure to loud sounds is a common cause and exacerbater of tinnitus - a troubling auditory symptom that affects millions of people worldwide. Clinical research at the National Center for Rehabilitative Auditory Research has resulted in a clinical model of tinnitus management referred to as Progressive Audiologic Tinnitus Management (PATM). The model involves five hierarchical levels of management: Triage, Audiologic Evaluation, Group Education, Tinnitus Evaluation, and Individualized Management. Counseling by audiologists and, as needed, mental health providers, is a key component of PATM. This style of counseling focuses less on didactic informational counseling; instead, counseling is used for facilitating patients' learning to adjust to the disturbing auditory symptom by successfully employing tools from two powerful skillsets for self-management of chronic tinnitus - the therapeutic uses of sound and techniques from cognitive-behavioral psychology. This article provides an overview of the methods of counseling used with PATM and provides details concerning the overarching principles of collaborative adult learning that are believed to be most important in facilitating self-management by patients who complain of tinnitus. PMID:19265252

Henry, James A; Zaugg, Tara L; Myers, Paula J; Kendall, Caroline J; Turbin, Mitchel B

2009-01-01

342

Total Quality Management (TQM): Training Module on "Focus on Processes."  

ERIC Educational Resources Information Center

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

Leigh, David

343

Hoshin Planning Applies Total Quality Management to the Planning Process.  

ERIC Educational Resources Information Center

Hoshin, or breakthrough, planning is the Total Quality Management method of integrating strategic planning into the daily work of organizational units. Delaware County (Pennsylvania) Community College's adaptation of the process and its use in daily management are described and presented in the form of a flow chart. (MSE)

Heverly, Mary Ann; Parker, Jerome S.

1993-01-01

344

Intellectual capital and quality management: strange bedfellows or new insights?  

Microsoft Academic Search

Against a background of organisation improvement much has been discussed about how quality management processes and practices can assist. The field of intellectual capital, with its focus on better managing the organisation's intangible assets, also has an underlying theme of improvement. Yet the research literature relatively is silent on how these two areas of research could combine or interact with

Ian Caddy

345

Quality of service ensuring in urban solid waste management  

Microsoft Academic Search

In the present paper, a framework for the design and implementation of a system aiming to guarantee the quality of services for urban solid waste management is proposed. This system consists of a geo-referenced spatial database, built in the environment of a geographic information system (GIS), which includes all required parameters for waste management. These parameters involve point sources of

Nikolaos V. Karadimas; Vassili G. Loumos; Ourania D. Mavrantza

2004-01-01

346

Integrating Information Security into Quality Management Systems  

Microsoft Academic Search

\\u000a Due to globalization, stronger competition, increased complexity, information explosion, interconnection and extensive use\\u000a of technology, information management is a main performance driver and key differentiator for sustainable organization success.\\u000a Data, information, knowledge and asset are exposed to most different threats. Therefore more than 5800 organizations worldwide\\u000a are implementing an information security management system in accordance with ISO\\/IEC 27001. Many organizations

Margareth Stoll

347

Manager personality, manager service quality orientation, and service climate: test of a model.  

PubMed

This article conceptually and empirically explores the relationships among manager personality, manager service quality orientation, and climate for customer service. Data were collected from 1,486 employees and 145 managers in grocery store departments (N = 145) to test the authors' theoretical model. Largely consistent with hypotheses, results revealed that core self-evaluations were positively related to managers' service quality orientation, even after dimensions of the Big Five model of personality were controlled, and that service quality orientation fully mediated the relationship between personality and global service climate. Implications for personality and organizational climate research are discussed. PMID:18020810

Salvaggio, Amy Nicole; Schneider, Benjamin; Nishii, Lisa H; Mayer, David M; Ramesh, Anuradha; Lyon, Julie S

2007-11-01

348

Leiomyosarcoma of Pulmonary Vein Presenting as Left Atrial Mass: An Outline of Management Principles  

PubMed Central

Leiomyosarcoma of the pulmonary vein is rare and has poor prognosis. Its clinical features are nonspecific and mimic benign conditions. Early diagnosis is challenging. Most cases have been diagnosed only at autopsy or on postoperative histology specimens. Treatment is essentially palliative complete surgical excision. We outline the principles of management with the case of a 39-year-old man with leiomyosarcoma of the left pulmonary veins extending into the left atrium. Extensive investigation to achieve early diagnosis and determine extent of disease is essential. Frozen section guided adequate excision of all cardiac tumours and resection of involved lung tissue achieve local disease control. Adjuvant chemoradiotherapy has been shown to enhance survival.

Gukop, Philemon; Frassetto, Guido; Karapanagiotidis, Georgios; Chandrasekaran, Venkatachalam

2012-01-01

349

Managing Indoor Air Quality in Schools.  

ERIC Educational Resources Information Center

This publication examines the causes and effects of poor indoor air quality and provides information for reducing exposure to indoor contaminants in schools. It discusses the various indoor pollutants found in schools, including dust, chemical agents, gases, and volatile organic compounds; where they are found in schools; and their health effects…

Woolums, Jennifer

350

"Power quality system," a new system of quality management for globalization: towards innovation and competitive advantages.  

PubMed

Knowledge Management (KM) addresses the critical issues of organizational adoption, survival and competence in the face of an increasingly changing environment. KM embodies organizational processes that seek a synergistic combination of the data and information processing capabilities of information and communication technologies (ICT), and the creative and innovative capacity of human beings to improve ICT In that role, knowledge management will improve quality management and avoid or minimize losses and weakness that usually come from poor performance as well as increase the competitive level of the company and its ability to survive in the global marketplace. To achieve quality, all parties including the clients, company consultants, contractors, entrepreneurs, suppliers, and the governing bodies (i.e., all involved stake-holders) need to collaborate and commit to achieving quality. The design based organizations in major business and construction companies have to be quality driven to support healthy growth in today's competitive market. In the march towards vision 2020 and globalization (i.e., the one world community) of many companies, their design based organizations need to have superior quality management and knowledge management to anticipate changes. The implementation of a quality system such as the ISO 9000 Standards, Total Quality Management, or Quality Function Deployment (QFD) focuses the company's resources towards achieving faster and better results in the global market with less cost. To anticipate the needs of the marketplace and clients as the world and technology change, a new system, which we call Power Quality System (PQS), has been designed. PQS is a combination of information and communication technologies (ICT) and the creative and innovative capacity of human beings to meet the challenges of the new world business and to develop high quality products. PMID:12465710

Abdul-Rahman, H; Berawi, M A

351

Total Quality Management and Organizational Behavior Management: An Integration for Continual Improvement.  

ERIC Educational Resources Information Center

The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)

Mawhinney, Thomas C.

1992-01-01

352

Putting the Q into Quality Project Management  

ERIC Educational Resources Information Center

Project management covers a wide range of skills and is one of the best forms of staff development available for the development of skills by doing. This publication is for the use of staff involved in e-learning development projects. An introduction and overview includes discussion of e-learning projects in general and why they are undertaken;…

Lockitt, Bill

2007-01-01

353

URBAN RUNOFF QUALITY MANAGEMENT (BOOK REVIEW)  

EPA Science Inventory

This manual of practice is geared toward a technical audience but the first four chapters can be understood by anyone interested in stormwater issues and the use of best management practices (BMPs) to mitigate urban stormwater effects. These chapters outline the stormwater probl...

354

Managing Decline and Staffing Standards for Quality.  

ERIC Educational Resources Information Center

School boards, administrators, and representatives of the community should develop long-range plans that not only consider the present state of schools but attempt to project 10 years hence. Demographic changes in communities indicate that managing decline will require a willingness to pare expenditures and an attempt to win back citizens'…

Costanzo, Matthew W.

355

Quality management in service firms: sustaining structures of total quality service  

Microsoft Academic Search

Purpose – Proposes developing a conceptual model that can be used in understanding the relationships between sustaining structures that support the total quality service (TQS) philosophy and customer satisfaction. Design\\/methodology\\/approach – Integrating the SERVQUAL instrument and other work in the service quality literature, especially the Deming management model, this paper develops a model for understanding the interactions between customer satisfaction

Atul Gupta; Jason C. McDaniel; S. Kanthi Herath

2005-01-01

356

Hoshin Kanri: a technique for strategic quality management.  

PubMed

This paper describes a technique for Strategic Quality Management (SQM), known as Hoshin Kanri, which has been operated as a management system in many Japanese companies since the 1960s. It represents a core aspect of Japanese companies' management systems, and is stated as: the means by which the overall control system and Total Quality Management (TQM) are deployed. Hoshin Kanri is not particularly unique in its concept of establishing and tracking individual goals and objectives, but the manner in which the objectives and the means to achieve them are developed and deployed is. The problem with applying the concept of Strategic Quality Management (SQM) using Hoshin Kanri, is that it can tend to challenge the traditional authoritarian strategic planning models, which have become the paradigms of modern business. Yet Hoshin Kanri provides an appropriate tool for declaration of the strategic vision for the business while integrating goals and targets in a single holistic model. There have been various adaptations of Hoshin Kanri to align the technique to Western thinking and management approaches, yet outside Japan its significance has gone largely unreported. It is proposed that Hoshin Kanri is an effective methodology for SQM, which has a number of benefits over the more conventional planning techniques. The benefits of Hoshin Kanri as a tool for Strategic Quality Management (SQM) compared to conventional planning systems include: integration of strategic objectives with tactical daily management, the application of the plan-do-check-act cycle to business process management, parallel planning and execution methodology, company wide approach, improvements in communication, increased consensus and buy-in to goal setting, and cross-functional-management integration. PMID:11797824

Tennant, C; Roberts, P A

2000-01-01

357

Q methodology, risk training and quality management.  

PubMed

The results of a Q methodological study of professional understandings of the notion of risk in mental health services within the UK are discussed in relation to the relevance for staff training and quality assurance. The study attempted to access the diversity of understandings of risk issues amongst a multi-professional group of staff (n = 60) attending inter-agency risk training workshops in 1998. Q methodology is presented as both an appropriate means for such inquiry and as a novel experiential technique for training purposes. A tentative argument is advanced that the qualitative accounts generated by Q research could assist in systematic reviews of quality, complementing the singularly quantitative approaches typically represented in the audit process. PMID:10724568

McKeown, M; Hinks, M; Stowell-Smith, M; Mercer, D; Forster, J

1999-01-01

358

Executive Information Systems for Total Quality Management: Balancing Quality Improvement and Cost Containment.  

ERIC Educational Resources Information Center

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

Glover, Robert H.

1993-01-01

359

Data management and quality assurance in a population study  

NASA Astrophysics Data System (ADS)

In this paper we present a model for effective methods of data collection with intensive data quality control and data security and design and deployment of management ICT system to ensure high quality-data in large scale population study. The designed and tested system fulfill all the requirements of entire IT and data management structure is designed with central server and web-based peripheral applications and tailored software managing data during entry/transmission/storage/coding under control of the QA and security procedures. The system was carried out during PONS project and the information from this model data management structure may improve the design of reliable databases’ management for large-scale epidemiological studies. The project model itself by tailored hardware/software application shows positive impact of QA on the quality of outcomes in outcome analysis results, effective data management with shorter time, efficiency, ensuring the quality of epidemiological data and indicators of health with elimination of common errors of research questionnaire and medical measurements.

Wawrzyniak, Zbigniew M.; Paczesny, Daniel

2012-05-01

360

Managed Care Quality of Care and Plan Choice in New York SCHIP  

PubMed Central

Objective To examine whether low-income parents of children enrolled in the New York State Children's Health Insurance Program (SCHIP) choose managed care plans with better quality of care. Data Sources 2001 New York SCHIP evaluation data; 2001 New York State Managed Care Plan Performance Report; 2000 New York State Managed Care Enrollment Report. Study Design Each market was defined as a county. A final sample of 2,325 new enrollees was analyzed after excluding those in markets with only one SCHIP plan. Plan quality was measured using seven Consumer Assessment of Health Plans Survey (CAHPS) and three Health Plan Employer Data and Information Set (HEDIS) scores. A conditional logit model was applied with plan and individual/family characteristics as covariates. Principle Findings There were 30 plans in the 45 defined markets. The choice probability increased 2.5 percentage points for each unit increase in the average CAHPS score, and the association was significantly larger in children with special health care needs. However, HEDIS did not show any statistically significant association with plan choice. Conclusions Low-income parents do choose managed care plans with higher CAHPS scores for their newly enrolled children, suggesting that overall quality could improve over time because of the dynamics of enrollment.

Liu, Hangsheng; Phelps, Charles E; Veazie, Peter J; Dick, Andrew W; Klein, Jonathan D; Shone, Laura P; Noyes, Katia; Szilagyi, Peter G

2009-01-01

361

Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification : Core concepts and comparative analysis  

Microsoft Academic Search

Describes the important contributions of quality gurus like Deming, Juran, Crosby, Feigenbaum, Ishikawa and Garvin which led to the evolutionary development of Strategic Quality Management (SQM). In addition, the core concepts of SQM, namely, customer focus, leadership, strategic quality planning, design quality, speed and prevention, people participation and partnership, fact-based management and continuous improvement are identified and are compared with

V. M. Rao Tummala; C. L. Tang

1996-01-01

362

Integrating Total Quality Management (TQM) and hazardous waste management  

Microsoft Academic Search

The Resource Conservation and Recovery Act (RCRA) of 1976 and its subsequent amendments have had a dramatic impact on hazardous waste management for business and industry. The complexity of this law and the penalties for noncompliance have made it one of the most challenging regulatory programs undertaken by the Environmental Protection Agency (EPA). The fundamentals of RCRA include ``cradle to

Kirk

1993-01-01

363

The Content and Quality of Forensic Mental Health Assessment: Validation of a Principles-Based Approach  

Microsoft Academic Search

The expanding practice of forensic mental health assessment (FMHA) has created a need for more detailed guidelines within the field. Toward that end, Heilbrun (2001) has described a set of principles developed using relevant legal, ethical, scientific, and professional authority. These principles have not yet been validated through the use of expert judgment. The current study examined the content of

Tammy D. Lander; Kirk Heilbrun

2009-01-01

364

[Quantity, quality, harmony and adaption: the guiding principles of a society without hunger in Josué de Castro].  

PubMed

This article analyzes the links between the biological and social spheres established by Josué de Castro in his studies of alimentation. First it looks at how the author introduced modem dietary principles at the same time that hunger and malnutrition were unveiled in parts of Brazil, aiming at the configuration of a national alimentation policy. Second, at it examines how he expanded the debate, giving visibility to the dynamics of states and the political direction of a world that was being dismantled in which hunger and alimentation were an intrinsic part of the spatial distribution of power. In the postwar scenario the dietary principles of quantity, quality, harmony and adequacy were transposed as the guiding principles for a society without hunger at the global scale. PMID:19824337

Lima, Eronides da Silva

2009-01-01

365

[Management problems of improving the quality and efficiency of primary health care system of Georgia].  

PubMed

Improving the quality and efficiency of primary health care system is a key challenge. In this regard, problems that have accumulated in the system over the past decade - a weak material base of outpatient-polyclinic institutions, especially in rural areas; a surplus of medical personnel; lack of control by local, regional and central authorities--still remain as serious obstacle. The issue of financing the provided health services, is also particularly important, given the fact that a significant portion of the cost of medical services is covered by the patient directly. And as a consequence, the low level of applications for outpatient-polyclinic assistance due to declining affordability of medical services. In connection with the foregoing, the authors of the paper raise the question of implementing strict, multi-component system of quality control of medical care for patients. In particular, they propose: to base modern organization works on improving the quality of primary health care system on the principles of general management theory; Modern management of service quality should be clearly oriented towards the needs of the population in health care, its structure and dynamics; accessibility, incentives, determined by economic and technological competition characteristic to the market; Modern quality management, regardless of ownership and scale of outpatient-polyclinic establishment should optimally combine the actions, methods and tools that provide, on the one hand--the organization of diagnostic and therapeutic-prophylactic processes meeting the needs of the people, and on the other--the introduction of new methods and means to ensure the modern level of medical care; Schematic diagram of quality control mechanism organically interacts with the market research and includes a block of policy development in terms of quality. PMID:19644201

Dzhakeli, I V; Edzhibadze, O I; Gerzmava, O Kh

2009-01-01

366

Total Quality Management in the United States Army Corps of Engineers.  

National Technical Information Service (NTIS)

This thesis presents an analysis of the implementation of Total Quality management (TQM) in the U.S. Army Corps of Engineers. Total Quality Management is a management philosophy that emphasizes customer satisfaction, employee empowerment, and continuous i...

M. R. Hughey

1993-01-01

367

77 FR 33253 - Regulatory Guide 8.33, Quality Management Program  

Federal Register 2010, 2011, 2012, 2013

...the former NRC ``Quality Management Program'' regulations...suggested policies and procedures to be used in complying...requirement to establish a Quality Management Program was deleted...Access and Management System (ADAMS): You...

2012-06-05

368

Total quality management: one way to get started.  

PubMed

Continuous QI requires our hospitals to undergo a fundamental change in values, beliefs, and ways to manage. Process improvement changes must start with senior managers, who create the environment for continuous improvement and then enable department managers and employees to improve their processes. Persistent poor quality does not respect organizational boundaries, and HQIP provides an opportunity to manage all the resources necessary to make improvements. As pharmacy managers, we must identify processes under our control that can be continuously improved based on documented customer judgments. We must stop asking employees to work harder in a flawed system and empower them to improve those processes within their control. It may be easy to become frustrated if it seems to take a long time to implement TQM. Remember, transforming our departments and hospitals will not happen overnight. We are embarking on a new style of leadership and management, one that will help pharmacies implement our pharmaceutical care vision. PMID:10128762

Mullen, J L; Heitholt, C

1993-01-01

369

The eighth NASA total quality management accomplishments report, 1990  

NASA Technical Reports Server (NTRS)

The eighth annual accomplishments report provides numerous examples of quality strategies that have proven effective and efficient in a time when cost reduction is critical. NASA's continuous improvement efforts can provide insight for others to succeed in their own endeavors. The report covers: top management leadership and support, strategic planning, focus on the customer, employee training and recognition, employee empowerment and teamwork, measurement and analysis, and quality assurance.

1990-01-01

370

Total Quality Management in Space Shuttle Main Engine manufacturing  

NASA Technical Reports Server (NTRS)

The Total Quality Management (TQM) philosophy developed in the Marshall Space Flight Center (MSFC) is briefly reviewed and the ongoing TQM implementation effort which is being pursued through the continuous improvement (CI) process is discussed. TQM is based on organizational excellence which integrates the new supportive culture with the technical tools necessary to identify, assess, and correct manufacturing processes. Particular attention is given to the prime contractor's change to the organizational excellence management philosophy in SSME manufacturing facilities.

Ding, J.

1992-01-01

371

Sustaining quality management: case study at Sanyo Semiconductor (Thailand)  

Microsoft Academic Search

The study illustrates the application of the System Engineering-Capability Maturity Model (SE-CMM) for sustaining and improving quality-management practices. This study takes place at Sanyo Semiconductor Thailand (SSTH) during June?December 2007 with extensive support and cooperation from its top management. The checklist, adapted from the SE-CMM and uniquely designed for the SSTH, is developed to evaluate the strength of ISO 9001:2000

Kongkiti Phusavat; Sakulrat Songnisai; Bordin Rassameethes; Tauno Kekale

2008-01-01

372

[Quality improvement: recommendations for risks and irregularities management].  

PubMed

This document describes the different steps to implement for the risk management system in a medical laboratory. The risk management and the treatment of non-conformities are two essential pieces in the continuous improvement of quality system. Taking into account, according to the requirements, the non-conformities leads to immediately remedial action, with corrective action to avoid recurrence is a real task for information and continuous improvement. PMID:23765016

Pernas, P

2013-06-01

373

Waste management Quality Assurance Implementing Management Plan (QAIMP). Revision 1  

SciTech Connect

This report contains a summary of the groundwater and surface-water quality monitoring activities to be performed during the 1993 calendar year at the Department of Energy Y- 12 Plant in Oak Ridge, Tennessee (Figure 1). Monitoring activities will be performed in three hydrogeologic regimes: (1) the Bear Creek Hydrogeologic Regime (BCHR), (2) the Upper East Fork Poplar Creek Hydrogeologic Regime (UEFPCHR), and (3) the Chestnut Ridge Hydrogeologic Regime (CRHR). The BCHR and UEFPCHR are located within Bear Creek Valley (BCV) and the CRHR is located south of the Y-12 Plant on Chestnut Ridge (Figure 2).

Not Available

1992-06-01

374

Waste management Quality Assurance Implementing Management Plan (QAIMP)  

SciTech Connect

This report contains a summary of the groundwater and surface-water quality monitoring activities to be performed during the 1993 calendar year at the Department of Energy Y- 12 Plant in Oak Ridge, Tennessee (Figure 1). Monitoring activities will be performed in three hydrogeologic regimes: (1) the Bear Creek Hydrogeologic Regime (BCHR), (2) the Upper East Fork Poplar Creek Hydrogeologic Regime (UEFPCHR), and (3) the Chestnut Ridge Hydrogeologic Regime (CRHR). The BCHR and UEFPCHR are located within Bear Creek Valley (BCV) and the CRHR is located south of the Y-12 Plant on Chestnut Ridge (Figure 2).

Not Available

1992-06-01

375

Total Quality Management in Dry-Bulk Shipping  

NASA Astrophysics Data System (ADS)

In this article we attempt a primary investigation of the total quality systems in shipping companies, as well as in ships. We investigate the vital points on which the total quality system can have a beneficial effect and redefine the way a shipping company functions with the purpose of increasing its competitiveness. The application of a quality system changes the way of relation management, either inside the company-interpersonal and intergroup relations- or outside the company-between company and customers or suppliers.

Alexopoulos, Aristotelis B.; Konstantopoulos, Nikolaos

2007-12-01

376

Quality management in BNCT at a nuclear research reactor.  

PubMed

Each medical intervention must be performed respecting Health Protection directives, with special attention to Quality Assurance (QA) and Quality Control (QC). This is the basis of safe and reliable treatments. BNCT must apply QA programs as required for performance and safety in (conventional) radiotherapy facilities, including regular testing of performance characteristics (QC). Furthermore, the well-established Quality Management (QM) system of the nuclear reactor used has to be followed. Organization of these complex QM procedures is offered by the international standard ISO 9001:2008. PMID:21459586

Sauerwein, Wolfgang; Moss, Raymond; Stecher-Rasmussen, Finn; Rassow, Jürgen; Wittig, Andrea

2011-12-01

377

Principles, operations, and expected performance of the LISA Pathfinder charge management system  

NASA Astrophysics Data System (ADS)

The test masses of LISA Pathfinder are free flying and therefore not grounded to the spacecraft by a wire. Because of galactic cosmic rays, solar energetic particles, and unknown microscopic surface effects during initial test mass release, an unacceptable level of absolute charge might be present on the test masses. A charged test mass can endanger transition to high accuracy control modes which are required for science experiments. Furthermore, charged test masses introduce unwanted disturbance accelerations for example due to Coulomb interactions with surrounding conducting surfaces. The charge management system is designed to discharge the test masses up to a tolerable level of absolute charge such that the mission goal can be achieved. It is therefore an essential part of the experiments to be performed with the LISA Technology Package. The paper describes charge management tasks to be performed on board the spacecraft and summarizes the principles of charge measurement and discharge control. An overview of the experiment operations is given where the interconnection of operational charge management system modes and operational modes of the drag-free, suspension and attitude control system is considered. Simulated performance results are presented.

Ziegler, T.; Fichter, W.; Schulte, M.; Vitale, S.

2009-03-01

378

Value of information for water quality management  

NASA Astrophysics Data System (ADS)

There is now much interest in comprehensive watershed-based approaches to water quality protection. While there is much to be said in favor of such an approach, it is also clear that implementation requires information that is often lacking. Given that information acquisition is costly, decisions are required about the types and amounts of information that should be sought. We examine the expected value of different types of information for price and quantity instruments for agricultural nitrogen pollution control in the Susquehanna River Basin. We also compare the ex ante economic efficiency of price and quantity instruments. The analysis explicitly accounts for public sector uncertainty about the benefits and costs of pollution reductions, with economic efficiency measured as the expected benefits less the expected costs of pollution reductions. We find optimized price controls to outperform optimized quantity controls under a range of possible information structures. For both instruments, information collection improves policy performance, with information about the benefits of pollution reductions having the greatest impact. The performance of the quantity instrument is more sensitive to information than is the price instrument. In consequence, the value of information to reduce benefit and cost uncertainty is greater for the quantity control.

Borisova, Tatiana; Shortle, James; Horan, Richard D.; Abler, David

2005-06-01

379

TQM: A bibliography with abstracts. [total quality management  

NASA Technical Reports Server (NTRS)

This document is designed to function as a special resource for NASA Langley scientists, engineers, and managers during the introduction and development of total quality management (TQM) practices at the Center. It lists approximately 300 bibliographic citations for articles and reports dealing with various aspects of TQM. Abstracts are also available for the majority of the citations. Citations are organized by broad subject areas, including case studies, customer service, senior management, leadership, communication tools, TQM basics, applications, and implementation. An introduction and indexes provide additional information on arrangement and availability of these materials.

Gottlich, Gretchen L. (editor)

1992-01-01

380

Using Total Quality Management Tools to Improve Organizational Wellness.  

ERIC Educational Resources Information Center

Rio Salado Community College (Arizona) uses Total Quality Management tools for four purposes: meeting facilitation; process definition; project selection; and data gathering and analysis. Implementation has helped clarify major issues and depersonalize problems, allowing the continuous improvement team or other group to move forward. (MSE)

Koberna, Sharon; Walter, Pam

1993-01-01

381

Systems Analysis for Water Quality Management. Survey and Abstracts.  

National Technical Information Service (NTIS)

Due to the increasing scale of national efforts to clean up our streams, rivers and lakes, a survey of the current state-of-the-art in systems analysis for water quality management has been conducted. The survey is geared primarily towards helping to acqu...

1971-01-01

382

Quality of Life and Alliances in Solid Waste Management  

Microsoft Academic Search

This paper examines the contributions that new alliances in urban solid waste management (SWM) systems can make to the quality of life by improving effective provision of this urban basic service, based on case studies of three multi-million cities in developing countries: Chennai, India; Manila, Philippines; and Lima, Peru. It starts with a systematic examination of the main types of

Isa Baud; Stelios Grafakos; Michaela Hordijk; Johan Post

2001-01-01

383

Total Quality Management: Empirical, Conceptual, and Practical Issues.  

ERIC Educational Resources Information Center

Total quality management (TQM) has become a U.S. social movement. This commentary analyzes the writings of W. Edwards Deming, Joseph Juran, and Kaoru Ishikawa to assess TQM's coherence, distinctiveness, and likely perseverance. Rhetoric is winning over substance, unrelated interventions are being herded under the TQM banner, and research is not…

Hackman, J. Richard; Wageman, Ruth

1995-01-01

384

Resource Manual Development for Quality Management in the Radiologic Sciences.  

ERIC Educational Resources Information Center

A study determined elements to be included in developing a resource manual to assist radiologic technologists in completing quality management (QM) activities in diagnostic imaging. The study included these parts: a literature review; survey to assess effectiveness, content features, and improvement of six categories of resource materials…

Collins, Dale E.

385

POSTER FOR NRMRL QUALITY MANAGEMENT PLAN (QMP) TRAINING COURSE  

EPA Science Inventory

NRMRL QMP Training Course Contact: Lauren Drees, NRMRL/STD (drees.lauren@epa.gov) NRMRL has developed a computer-based course to train personnel in the requirements of the NRMRL Quality Management Plan (QMP). This training course was developed using Trainersoft s...

386

The Impact of Pain Management on Quality of Life  

Microsoft Academic Search

Although its inclusion in medical research is relatively recent and its interpretation is often variable, quality of life is increasingly being recognized as one of the most important parameters to be measured in the evaluation of medical therapies, including those for pain management. Pain, when it is not effectively treated and relieved, has a detrimental effect on all aspects of

Nathaniel Katz

2002-01-01

387

Total Quality Management (TQM): Training Module on "Statistical Process Control."  

ERIC Educational Resources Information Center

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…

Leigh, David

388

IPWM: AN INTERVAL PARAMETER WATER QUALITY MANAGEMENT MODEL  

Microsoft Academic Search

This paper provides an interval parameter water quality management (IPWM) model and its application to a case study of water pollution control planning within an agricultural system. The model allows uncertain information, presented as interval numbers, to be effectively communicated into the optimization process and resulting solutions, such that decision alternatives can be generated through interpretation of the solutions (presented

G. H. HUANG

1996-01-01

389

Can total quality management make small firms competitive?  

Microsoft Academic Search

This paper explores how total quality management (TQM) can help small firms to compete. Based on the results of research into the implementation of TQM programmes by 44 small manufacturing firms in Valencia (Spain), the paper concentrates on the effectiveness of these programmes. Two different types of effectiveness measurement are used, and conclusions drawn on the achievement and performance of

M. Dolores Moreno-Luzon

1993-01-01

390

Total Quality Management Practices and Their Effects on Organizational Performance  

ERIC Educational Resources Information Center

This paper reports a study designed to examine the key concepts of Total Quality Management (TQM) implementation and their effects on organizational performance. Process Alignment and People Involvement are two key concepts for successful implementation of TQM. The purpose of this paper is to discuss how these two constructs affect organizational…

Hung, Richard Yu-Yuan; Lien, Bella Ya-Hui

2004-01-01

391

Integrating Six Sigma Concepts in an MBA Quality Management Class  

ERIC Educational Resources Information Center

Instructors face enormous challenges in presenting effective instruction on concepts and tools of quality management. Most textbooks focus on presenting individual concepts or tools and fail to address complex issues confronted in real-world problem-solving situations. The supplementary use of cases does not help students to understand the dynamic…

Weinstein, Larry B.; Petrick, Joseph; Castellano, Joseph; Vokurka, Robert J.

2008-01-01

392

A new unified approach to power quality management  

Microsoft Academic Search

A new control algorithm for a converter based device that is capable of alleviating the problems of harmonic interference and voltage regulation on radial distribution lines is introduced. It comprises a relocatable converter in series with a passive filter and is called the Power Quality Manager. Simulation results based on an existing 88 kV line are presented. Experimental results are

A. van Zyl; J. H. R. Enslin; W. H. Steyn; R. Spee

1995-01-01

393

Power quality load management for large spacecraft electrical power systems  

NASA Technical Reports Server (NTRS)

In December, 1986, a Center Director's Discretionary Fund (CDDF) proposal was granted to study power system control techniques in large space electrical power systems. Presented are the accomplishments in the area of power system control by power quality load management. In addition, information concerning the distortion problems in a 20 kHz ac power system is presented.

Lollar, Louis F.

1988-01-01

394

Total Quality Management in Higher Education: A Critical Assessment.  

ERIC Educational Resources Information Center

This study attempted a comprehensive, critical assessment of Total Quality Management (TQM) initiatives in higher education. A survey of 25 institutions (including community colleges, private four-year colleges and universities and public colleges) with experience with TQM was developed and used. The survey utilized , attitude scales designed to…

Seymour, Daniel; Collett, Casey

395

Total Quality Management in Vocational-Technical Education.  

ERIC Educational Resources Information Center

A study was conducted to provide vocational educators with resources regarding implementation of Total Quality Management (TQM). Data were gathered through development of a bibliography of resources; a survey of all Oklahoma vocational-technical schools regarding specific industries in their area using TQM components (10 responses); and site…

Moore-Norman Vo-Tech Center, Norman, OK.

396

Decision making using fuzzy sets for optimal water quality management  

Microsoft Academic Search

In the area of management of receiving water quality the focus has shifted away from stringent point source controls and towards a watershed scale approach. The Total Maximum Daily Load (TMDL) procedure is an attempt to control point and nonpoint source pollution by taking into account the assimilative capacity of the receiving water. As part of the TMDL procedure, water

Mahalakshmi Parameswaran

1999-01-01

397

Restructuring at Fitchburg State College through Total Quality Management.  

ERIC Educational Resources Information Center

Fitchburg State College (Massachusetts), a comprehensive public college, initiated restructuring using Total Quality Management (TQM) techniques in December 1992. The effort's mission was to increase communication, to identify barriers to defined goals and service to students, and to find ways to overcome those barriers. Two surveys followed the…

Zide, Michele Moran; And Others

398

Shaping Performance: Do International Accreditations and Quality Management Really Help?  

ERIC Educational Resources Information Center

In recent years, international accreditations have become an important form of quality management for business schools all over the world. However, given their high costs and the risk of increasing bureaucratisation and control, accreditations remain highly disputed in academia. This paper uses quantitative data to assess whether accreditations…

Nigsch, Stefano; Schenker-Wicki, Andrea

2013-01-01

399

Army Total Quality Management (TQM) Implementation Plan for Acquisition.  

National Technical Information Service (NTIS)

The Army TQM (Total Quality Management) Acquisition Plan contains four parts. Part 1 is the introduction; Part 2 presents the strategy for achieving TQM within the Army acquisition community; Part 3 describes the tasks that will be pursued to implement th...

1988-01-01

400

Merging strategic safety, health and environment into total quality management  

Microsoft Academic Search

The philosophy of Total Quality Management (TQM) appears to be a major force in the reshaping of the U.S. industry. Increasingly, internal customers (e.g. workers) require work environments that are safe, healthy and environmentally benign. On the other hand, external customers require products and services that are safe and present no negative environmental consequences. Thus, it is suggested to integrate

Mansour Rahimi

1995-01-01

401

Total Productive Maintenance and Its Link to Total Quality Management  

Microsoft Academic Search

This article addresses the question of why total quality management (TQM) and total productive maintenance (TPM) are valuable strategies for American businesses today. While each process is beneficial on its own, the synergy created by simultaneously doing both is incredibly powerful.

Robert S. Jostes; Marilyn M. Helms

1994-01-01

402

Accountability and Other CAUSES of Total Quality Management.  

ERIC Educational Resources Information Center

Describes Total Quality Management (TQM) techniques implemented at Waukesha County Technical College (Wisconsin). The CAUSES program focuses on customers, accountability, understanding, self-improvement, education, and searching. Describes application of TQM to the fixed-asset team project. Four figures are included. (LMI)

Aamot, Karen; Piotrowski, Craig

1995-01-01

403

Performance Appraisal vs. Quality Management: Getting Past the Paradox.  

ERIC Educational Resources Information Center

A primary goal of the quality movement, like the traditional management techniques that preceded it, is to get the most committed effort possible from the members of the organization. This document surveys the literature in order to summarize the substantial debate on how to achieve that goal, and then offers a theoretical context of strategic…

Marcum, James W.

404

Quality Assurance Program Plan (QAPP) Waste Management Project  

Microsoft Academic Search

The Waste Management Project (WMP) is committed to excellence in our work and to delivering quality products and services to our customers, protecting our employees and the public and to being good stewards of the environment. We will continually strive to understand customer requirements, perform services, and activities that meet or exceed customer expectations, and be cost-effective in our performance.

2000-01-01

405

Effectiveness of a quality management program in dental care practices  

PubMed Central

Background Structured quality management is an important aspect for improving patient dental care outcomes, but reliable evidence to validate effects is lacking. We aimed to examine the effectiveness of a quality management program in primary dental care settings in Germany. Methods This was an exploratory study with a before-after-design. 45 dental care practices that had completed the European Practice Assessment (EPA) accreditation scheme twice (intervention group) were selected for the study. The mean interval between the before and after assessment was 36 months. The comparison group comprised of 56 dental practices that had undergone their first assessment simultaneously with follow-up assessment in the intervention group. Aggregated scores for five EPA domains: ‘infrastructure’, ‘information’, ‘finance’, ‘quality and safety’ and ‘people’ were calculated. Results In the intervention group, small non-significant improvements were found in the EPA domains. At follow-up, the intervention group had higher scores on EPA domains as compared with the comparison group (range of differences was 4.2 to 10.8 across domains). These differences were all significant in regression analyses, which controlled for relevant dental practice characteristics. Conclusions Dental care practices that implemented a quality management program had better organizational quality in contrast to a comparison group. This may reflect both improvements in the intervention group and a selection effect of dental practices volunteering for the first round of EPA practice assessment.

2014-01-01

406

The critical role of city and county managers in quality management implementation  

Microsoft Academic Search

Since the early 1990's local governments have shown an interest in programs like Total Quality Management that were expected to provide services more efficiently and effectively. As a management concept, TQM is a strategy that emerged from the private sector and was touted with great enthusiasm as a cure for much bureaucratic pathology. Several of its elements can be found

David H Ready

2006-01-01

407

The influence of total quality management, concurrent engineering and knowledge management in a semiconductor manufacturing firm  

Microsoft Academic Search

For many years, total quality management, concurrent engineering and knowledge management have won considerable attention from industrial practitioners and academia. However, few studies have been conducted on the influence of these three practices among Malaysian manufacturing firms. Hence, the objective of this study is to analyse the influence of TQM, CE and KM on engineering performance in a Malaysian semiconductor

P. K. Ng; G. G. G. Goh; U. C. Eze

2010-01-01

408

Responsibility of University and College Staff for Higher Education Quality Management  

ERIC Educational Resources Information Center

The article analyses the issue of indefiniteness of higher education quality management as a specific area of quality management. It analyses the participation of staff in the development of quality culture. It investigates the perceptions of university and college staff of their responsibilities to participate in quality management. On the basis…

Valiuskeviciute, Audrone; Ziogeviciute, Areta

2006-01-01

409

Quality Management in Higher Education: Towards a Better Understanding of an Emerging Field  

ERIC Educational Resources Information Center

The article analyses how quality management is understood in higher education research. By reviewing a number of academic contributions addressing quality management issues in "Quality in Higher Education" from 1995-2008, the article identifies central concepts associated with quality management, discusses whether there are commonalities to be…

Pratasavitskaya, Halina; Stensaker, Bjorn

2010-01-01

410

Perspective based on comprehensive research on the management of project quality  

Microsoft Academic Search

In this paper, the quality of the project space and the massive space is firstly described, and then the author dealt with the project quality management. The key is to solve the various links on the quality management, and the project quality management in the study is based on the analysis of dynamic models of the developed countries and our

Jiang Jingbo

2010-01-01

411

Measuring changes in quality management: An empirical analysis of Japanese manufacturing companies  

Microsoft Academic Search

Our research addresses a framework, evaluation criteria and measurements for managing quality. Its main objective is to show how managerial emphases have been shifted from the past for Japanese manufacturing companies. We use a research model that is composed of quality management infrastructure practices (QMIP), quality management core practices (QMCP) and quality results. The research model is designed to measure

Rita Arauz; Hirofumi Matsuo; Hideo Suzuki

2009-01-01

412

Management of government quality assurance functions for NASA contracts  

NASA Technical Reports Server (NTRS)

This handbook sets forth requirements for NASA direction and management of government quality assurance functions performed for NASA contracts and is applicable to all NASA installations. These requirements will standardize management to provide the minimum oversight and effective use of resources. This handbook implements Federal Acquisition Regulation (FAR) Part 46, NASA FAR Supplement 18-46, Quality Assurance, and NMI 7410.1. Achievement of established quality and reliability goals at all levels is essential to the success of NASA programs. Active participation by NASA and other agency quality assurance personnel in all phases of contract operations, including precontract activity, will assist in the economic and timely achievement of program results. This involves broad participation in design, development, procurement, inspection, testing, and preventive and corrective actions. Consequently, government, as well as industry, must place strong emphasis on the accomplishment of all functions having a significant bearing on quality and reliability from program initiation through end-use of supplies and services produced. For purposes of implementing NASA and other agency agreements, and to provide for uniformity and consistency, the terminology and definitions prescribed herein and in a future handbook shall be utilized for all NASA quality assurance delegations and subsequent redelegations.

1993-01-01

413

Water Quality Management in China: The Case of the Huai River Basin  

Microsoft Academic Search

This paper addresses the importance of water quality management and the impacts of water pollution control and water development projects. The case study of the Huai River Basin is an example of the major challenges on water quality management that China is facing, and why water quality management will play a key role on its sustainable use and management. Three

Jun Xia; Yong-Yong Zhang; Chesheng Zhan; Ai Zhong Ye

2011-01-01

414

Implementation of Deming's style of quality management: An action research study in a plastics company  

Microsoft Academic Search

Using seven constructs and four propositions to describe relationships among the constructs, Anderson et al. [1994. A theory of quality management underlying the Deming management method. Academy of Management Review 19(3), 472–509] articulated a theory underlying Deming's style of quality management (Deming's 14 points). Subsequently, two studies, Anderson et al. [1995. A path analytic model of a theory of quality

Douglas N. Hales; Satya S. Chakravorty

2006-01-01

415

Improving the quality of data models: empirical validation of a quality management framework  

Microsoft Academic Search

This paper describes the results of a 5-year research programme into evaluating and improving the quality of datamodels. The theoretical base for this work was a data model quality management framework proposed by Moody andSndD4 (In: P. Loucopolous (Ed.), Proceedings of the 13th International Conference on the Entity RelationshipApproach, Manchester, England, December 14--17, 1994). A combination of field and laboratory

Daniel L. Moody; Graeme G. Shanks

2003-01-01

416

Principles and Applications of Hyperspectral Imaging in Quality Evaluation of Agro-Food Products: A Review  

Microsoft Academic Search

The requirements of reliability, expeditiousness, accuracy, consistency, and simplicity for quality assessment of food products encouraged the development of non-destructive technologies to meet the demands of consumers to obtain superior food qualities. Hyperspectral imaging is one of the most promising techniques currently investigated for quality evaluation purposes in numerous sorts of applications. The main advantage of the hyperspectral imaging system

Gamal Elmasry; Mohammed Kamruzzaman; Da-Wen Sun; Paul Allen

2012-01-01

417

Project Quality Management Standards - Are they applicable to SMEs in Trade?  

Microsoft Academic Search

Project quality management is becoming increasingly significant as the demand for complying with quality standards is becoming almost a necessity in business processes. Holistic quality management programs, including the national quality award programs, six sigma initiatives, and enterprise resource planning applications characterize the highest level of quality initiatives - and arguably the most popular - the ISO 9000 program. Most

Bardo Fraunholz; Chandana Unnithan

418

A Study on Quality Management for Aerospace Product with Multilevel Suppliers  

Microsoft Academic Search

The quality management of aerospace product is related to multilevel suppliers and runs through its whole lifecycle. Considering the complexity of aerospace product, the quality management mode of aerospace product developing process is proposed. Three models including Product Quality Information Tree (PQIT), Product Quality Information Model of Lifecycle (PQIML) and Feature Model of Quality Problem (FMQP) are proposed to describe

Haoli Chang; Haicheng Yang; Haibin Liu; Junjie Hou

2009-01-01

419

Total quality in acute care hospitals: guidelines for hospital managers.  

PubMed

Quality improvement can not focus exclusively on peer review and the scientific evaluation of medical care processes. These essential elements have to be complemented with a focus on individual patient needs and preferences. Only then will hospitals create the competitive advantage needed to survive in an increasingly market-driven hospital industry. Hospital managers can identify these patients' needs by 'living the patient experience' and should then set the hospital's quality objectives according to its target patients and their needs. Excellent quality program design, however, is not sufficient. Successful implementation of a quality improvement program further requires fundamental changes in pivotal jobholders' behavior and mindset and in the supporting organizational design elements. PMID:10114504

Holthof, B

1991-08-01

420

Quality-assurance and data management plan for groundwater activities by the U.S. Geological Survey in Kansas, 2014  

USGS Publications Warehouse

As the Nation’s principle earth-science information agency, the U.S. Geological Survey (USGS) is depended on to collect data of the highest quality. This document is a quality-assurance plan for groundwater activities (GWQAP) of the Kansas Water Science Center. The purpose of this GWQAP is to establish a minimum set of guidelines and practices to be used by the Kansas Water Science Center to ensure quality in groundwater activities. Included within these practices are the assignment of responsibilities for implementing quality-assurance activities in the Kansas Water Science Center and establishment of review procedures needed to ensure the technical quality and reliability of the groundwater products. In addition, this GWQAP is intended to complement quality-assurance plans for surface-water and water-quality activities and similar plans for the Kansas Water Science Center and general project activities throughout the USGS. This document provides the framework for collecting, analyzing, and reporting groundwater data that are quality assured and quality controlled. This GWQAP presents policies directing the collection, processing, analysis, storage, review, and publication of groundwater data. In addition, policies related to organizational responsibilities, training, project planning, and safety are presented. These policies and practices pertain to all groundwater activities conducted by the Kansas Water Science Center, including data-collection programs, interpretive and research projects. This report also includes the data management plan that describes the progression of data management from data collection to archiving and publication.

Putnam, James E.; Hansen, Cristi V.

2014-01-01

421

Plant information management system - a quality assurance perspective  

SciTech Connect

The requirements for a comprehensive up-to-date and accessible information data base and management system in the nuclear power plant environment are closely tied to its quality assurance (QA) program. At Pacific Gas and Electric Co. (PG and E's) Diablo Canyon Power Plant, such a system is in place, fully operational, and has established a new standard of excellence for information management within the nuclear industry. As a direct result of this system, the functions of plant maintenance, commitment tracking, personnel management, and radiological control are now conducted in a more accurate, timely, and cost-effective manner, with direct positive impact on the operational QA program at Diable Canyon. The plant information management system (PIMS) employed at Diablo Canyon is an integrated system that automates the majority of the plant staff's activities in performing daily and outage maintenance-related tasks.

Brake, T.; Perrelli, L.

1987-01-01

422

A data-driven approach to quality risk management  

PubMed Central

Aim: An effective clinical trial strategy to ensure patient safety as well as trial quality and efficiency involves an integrated approach, including prospective identification of risk factors, mitigation of the risks through proper study design and execution, and assessment of quality metrics in real-time. Such an integrated quality management plan may also be enhanced by using data-driven techniques to identify risk factors that are most relevant in predicting quality issues associated with a trial. In this paper, we illustrate such an approach using data collected from actual clinical trials. Materials and Methods: Several statistical methods were employed, including the Wilcoxon rank-sum test and logistic regression, to identify the presence of association between risk factors and the occurrence of quality issues, applied to data on quality of clinical trials sponsored by Pfizer. Results: Only a subset of the risk factors had a significant association with quality issues, and included: Whether study used Placebo, whether an agent was a biologic, unusual packaging label, complex dosing, and over 25 planned procedures. Conclusion: Proper implementation of the strategy can help to optimize resource utilization without compromising trial integrity and patient safety.

Alemayehu, Demissie; Alvir, Jose; Levenstein, Marcia; Nickerson, David

2013-01-01

423

Radiation safety requirements for radioactive waste management in the framework of a quality management system  

SciTech Connect

The Center for Radiation Protection and Hygiene (CPHR) is the institution responsible for the management of radioactive wastes generated from nuclear applications in medicine, industry and research in Cuba. Radioactive Waste Management Service is provided at a national level and it includes the collection and transportation of radioactive wastes to the Centralized Waste Management Facilities, where they are characterized, segregated, treated, conditioned and stored. A Quality Management System, according to the ISO 9001 Standard has been implemented for the RWM Service at CPHR. The Management System includes the radiation safety requirements established for RWM in national regulations and in the Licence's conditions. The role of the Regulatory Body and the Radiation Protection Officer in the Quality Management System, the authorization of practices, training and personal qualification, record keeping, inspections of the Regulatory Body and internal inspection of the Radiation Protection Officer, among other aspects, are described in this paper. The Quality Management System has shown to be an efficient tool to demonstrate that adequate measures are in place to ensure the safety in radioactive waste management activities and their continual improvement. (authors)

Salgado, M.M.; Benitez, J.C.; Pernas, R.; Gonzalez, N. [Centro de Proteccion e Higiene de las Radiaciones - CPHR (Cuba)

2007-07-01

424

Schools of Quality: An Introduction to Total Quality Management in Education.  

ERIC Educational Resources Information Center

This book offers an introduction to the basic ideas of Total Quality Management (TQM) in education. Chapter 1 contrasts the American model of the bell-shaped curve with the Japanese concept of "kaizen," which is personal dedication to mutual improvement and the heart of TQM philosophy. Chapter 2 provides an overview of the history of the TQ…

Bonstingl, John Jay

425

Total quality management and the Army health care system.  

PubMed

Total quality management (TQM) is the newest in a long line of magic formulas which have been touted as saviors for American industry and medicine. The author discusses the basic concepts of TQM and notes that much of it resembles philosophical beliefs long held by the medical community. TQM does offer many opportunities to refine old concepts and further those goals of quality care to which health care providers have always aspired. If, however, it becomes simply another codified bureaucracy, then a great deal of time and money will be invested for very little gain. PMID:1749501

Jeffer, E K

1991-10-01

426

The Incredible Years Teacher Classroom Management Training: The Methods and Principles That Support Fidelity of Training Delivery  

ERIC Educational Resources Information Center

This article focuses on the Incredible Years Teacher Classroom Management (IY TCM) intervention as an example of an evidence-based program that embeds fidelity and adaptation within its design. First, the core features of the IY TCM program along with the methods, processes, and principles that make the intervention effective are described. The…

Webster-Stratton, Carolyn; Reinke, Wendy M.; Herman, Keith C.; Newcomer, Lori L.

2011-01-01

427

The Incredible Years Teacher Classroom Management Training: The Methods and Principles that Support Fidelity of Training Delivery  

ERIC Educational Resources Information Center

This article focuses on the Incredible Years Teacher Classroom Management (IY TCM) intervention as an example of an evidence-based program that embeds fidelity and adaptation within its design. First, the core features of the IY TCM program along with the methods, processes, and principles that make the intervention effective are described. The…

Webster-Stratton, Carolyn; Reinke, Wendy M.; Herman, Keith C.; Newcomer, Lori L.

2011-01-01

428

Solar radiation as a forest management tool: a primer of principles and application. Forest Service general technical report (final)  

Microsoft Academic Search

Forests are products of solar radiation use. The sun also drives the hydrologic cycle on forested watersheds. Some basic concepts of climatology and solar radiation are summarized including earth-sun relations, polar tilt, solar energy, terrestrial energy, energy balance, and local energy. An example shows how these principles can be applied in resource management. This paper is designed to be used

H. G. Halverson; J. L. Smith

1979-01-01

429

Total Quality Management in Higher Education: Latest Fad or Lasting Legacy? Policy Briefs of the Education Policy Studies Laboratory. No. 93-01.  

ERIC Educational Resources Information Center

This policy brief examines the fundamental principles that undergird the current Total Quality Management (TQM) movement, describes application examples and discusses application problems particular to higher education. An opening section reviews the basic premises of TQM and differentiates between two perspectives on the approach: the first see…

Wolverton, Mimi

430

Application of optimisation techniques in groundwater quantity and quality management  

Microsoft Academic Search

This paper presents the state-of-the-art on application of optimisation techniques in groundwater quality and quantity management.\\u000a In order to solve optimisation-based groundwater management models, researchers have used various mathematical programming\\u000a techniques such as linear programming (LP), nonlinear programming (NLP), mixed-integer programming (MIP), optimal control\\u000a theory-based mathematical programming, differential dynamic programming (DDP), stochastic programming (SP), combinatorial\\u000a optimisation (CO), and multiple objective

Amlan Das; Bithin Datta

2001-01-01

431

Educating Youth in Water Quality Land Use Principles Through Outdoor Education.  

ERIC Educational Resources Information Center

Examines pre-/posttests, land use plans, and oral presentations in order to assess whether the Conservation Camp was successful in increasing the knowledge and abilities of young people to consider water-quality impacts in land-use decisions. Results indicate that the camp was an effective method of teaching young people water-quality land-use…

Mancl, Karen; LaBarge, Gregory

1996-01-01

432

Water quality management of rooftop rainwater harvesting systems.  

PubMed

The ancient technique of harvesting rainwater falling on rooftops, which had been forgotten after the advent of large-scale centralized water resource systems like dam-based reservoirs, has staged a global comeback in the post-modern era. It is expected that in the near future all dwellings everywhere will be equipped to harvest and use rainwater. Such widespread use of rooftop rainwater harvesting makes it very important that the water quality aspects associated with it are clearly understood and managed. The present paper addresses the related issues. The pathways by which pollutants can enter in a rainwater harvest have been traced and the strategies to manage the water quality, at pre-harvest as well as post-harvest stages, have been discussed. PMID:21117427

Abbasi, Tasneem; Abbasi, S A

2009-10-01

433

Quality management for the processing of medical devices  

PubMed Central

Rules on the reprocessing of medical devices were put into place in Germany in 2001. The present article explains the background situation and the provisions that are currently in force. The implementation of these statutory requirements is described using the example of the quality management system of Germany’s market leader, Vanguard AG. This quality management system was successfully certified pursuant to DIN EN ISO 13485:2003 for the scope "reprocessing of medical devices", including class “critical C”, in accordance with the recommendation of the Commission for Hospital Hygiene and the Prevention of Infection at the Robert-Koch-Institute (RKI) and the German Federal Institute for Drugs and Medical Devices (BfArM) on the “Hygiene requirements for reprocessing of medical devices”.

Klosz, Kerstin

2008-01-01

434

How utilities can build quality into their energy management systems  

SciTech Connect

Energy management systems (EMS) are computer-based systems designed to monitor, control, and analyze a utility company's generation and transmission power system. An EMS gathers real-time data from monitoring devices located throughout the power system, calculates a range of economic and operating results, and enables high-speed control of generation and transmission equipment to ensure the economic and reliable operation of the electrical system. Since the EMS is the mission-critical component of a utility's day-to-day operations, it should be a quality system. The following seven steps outline an approach that will help ensure a quality EMS: Change your mindset on how to develop an EMS; use a proven systems development methodology; form a working partnership with the vendor; improve continuously; maximize hands-on utility participation; incorporate change-management techniques; and employ staff-dedicated utility resources for utility tasks.

Not Available

1993-09-01

435

75 FR 61367 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...proposing to approve revisions to the South Coast Air Quality Management District (SCAQMD) portion of the California...

2010-10-05

436

77 FR 66780 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...proposing to approve revisions to the South Coast Air Quality Management District (SCAQMD) portion of the California...

2012-11-07

437

77 FR 13495 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...finalizing approval of revisions to the South Coast Air Quality Management District (SCAQMD) portion of the California...

2012-03-07

438

76 FR 72142 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...proposing to approve revisions to the South Coast Air Quality Management District portion of the California State...

2011-11-22

439

78 FR 18244 - Revisions to the California State Implementation Plan, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...California State Implementation Plan, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...finalizing approval of revisions to the South Coast Air Quality Management District (SCAQMD) portion of the California...

2013-03-26

440

75 FR 25775 - Disapproval of State Implementation Plan Revisions, South Coast Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan Revisions, South Coast Air Quality Management District AGENCY: Environmental Protection Agency...disapproval of a revision to the South Coast Air Quality Management District (SCAQMD) portion of the California...

2010-05-10

441

A new unified approach to power quality management  

Microsoft Academic Search

A new control algorithm for a power converter-based device that is capable of alleviating the problems of harmonic interference and voltage regulation on radial distribution lines is introduced. It comprises a relocatable converter in series with a passive filter and is known as the Power Quality Manager. Simulation results based on an existing 88-kV line are presented. Experimental results are

Annabelle van Zyl; Johan H. R. Enslin; R. Spee

1996-01-01

442

Oregon, USA, ecological regions and subregions for water quality management  

Microsoft Academic Search

To aid in producing a protection and management strategy for the freshwater resources of Oregon, USA, we have defined an initial\\u000a set of ecological regions and subregions of the state that organize the spatial similarities and differences in water quality.\\u000a We have delineated and mapped these subregions using existing maps of ecological regions, maps of selected environmental characteristics,\\u000a remote sensing

Sharon E. Clarke; Denis White; Andrew L. Schaedel

1991-01-01

443

[Quality management in diabetology by the PC software program DIQUAL].  

PubMed

Today, effective therapies for patients with diabetes mellitus. However, these therapeutic strategies are often not or incorrectly applied. Following these discrepancies for health care providers, it is mandatory to document the efficacy of diabetes treatment. However, it is hard to prove the outcome of diabetes care because of unsuitable documentation, missing parameters and different definitions of quality indicators. The computer programme DIQUAL was developed to improve the diabetes management on the diabetes ward, the diabetes out-patient department and for the documentation of outcome quality. DIQUAL is a patient database and offers structured data collecting and administration, text processing, referring letters, application and list functions, internal and external quality control, as well as cohort or cross-section analysis, data export function for nation wide data collection, system internal plausibility check and extension modules for scientific studies. On the basis of DIQUAL, the first nation wide comparison of outcome quality in the routine treatment of type 1 diabetes was possible. In 1998, we analysed the original data of 1789 patients from 32 district and university hospitals on the basis of the therapeutic goals. HbA1C decreased 1.8% and the incidence of severe hypoglycaemia was lowered to the half. There was a substantial improvement of processes in the health care institutions and the quality of information transmission to the general practitioners. This system of measurement and improvement of quality is also suitable for other areas in health care and medicine. PMID:10939152

Köhler, S; Use, G; Schumann, M; Müller, U A

2000-06-01

444

Disaster Victim Identification: quality management from an odontology perspective.  

PubMed

The desired outcome of the victim identification component of a mass fatality event is correct identification of deceased persons in a timely manner allowing legal and social closure for relatives of the victims. Quality Management across all aspects of the Disaster Victim Identification (DVI) structure facilitates this process. Quality Management in forensic odontology is the understanding and implementation of a methodology that ensures collection, collation and preservation of the maximum amount of available dental data and the appropriate interpretation of that data to achieve outcomes to a standard expected by the DVI instructing authority, impacted parties and the forensic odontology specialist community. Managerial pre-event planning responsibility, via an odontology coordinator, includes setting a chain of command, developing and reviewing standard operating procedures (SOP), ensuring use of current scientific methodologies and staff training. During a DVI managerial responsibility includes tailoring SOP to the specific situation, ensuring member accreditation, encouraging inter-disciplinary cooperation and ensuring security of odontology data and work site. Individual responsibilities include the ability to work within a team, accept peer review, and share individual members' skill sets to achieve the best outcome. These responsibilities also include adherence to chain of command and the SOP, maintenance of currency of knowledge and recognition of professional boundaries of expertise. This article highlights issues of Quality Management pertaining particularly to forensic odontology but can also be extrapolated to all DVI actions. PMID:21956540

Lake, A W; James, H; Berketa, J W

2012-06-01

445

Evolving approaches to management of quality in clinical microbiology.  

PubMed Central

Quality management in clinical microbiology began in the 1960s. Both government and professional societies introduced programs for proficiency testing and laboratory inspection and accreditation. Many laboratory scientists and pathologists were independently active and creative in expanding efforts to monitor and improve practices. The initial emphasis was placed on intralaboratory process. Later, attention was shifted to physician ordering, specimen collection, reporting, and use of information. Quality management in the laboratory depends in large part on the monitoring of indicators that provide some evidence of how laboratory resources are being used and how the information benefits patient care. Continuous quality improvement should be introduced. This consists of a more thorough assessment of doing the right things versus the wrong things in terms of customer demand and satisfaction and studying the cumulative effect of error when responsibility is passed from one person to another. Prevention of error is accomplished more through effective training and continuing education than through surveillance. Also, this system will force more conscious attention to meeting the expectations of the many customers that must be satisfied by laboratory services, including patients, physicians, third-party payers, and managed-care organizations.

Bartlett, R C; Mazens-Sullivan, M; Tetreault, J Z; Lobel, S; Nivard, J

1994-01-01

446

Total quality management - It works for aerospace information services  

NASA Technical Reports Server (NTRS)

Today we are in the midst of information and 'total quality' revolutions. At the NASA STI Program's Center for AeroSpace Information (CASI), we are focused on using continuous improvements techniques to enrich today's services and products and to ensure that tomorrow's technology supports the TQM-based improvement of future STI program products and services. The Continuous Improvements Program at CASI is the foundation for Total Quality Management in products and services. The focus is customer-driven; its goal, to identify processes and procedures that can be improved and new technologies that can be integrated with the processes to gain efficiencies, provide effectiveness, and promote customer satisfaction. This Program seeks to establish quality through an iterative defect prevention approach that is based on the incorporation of standards and measurements into the processing cycle.

Erwin, James; Eberline, Carl; Colquitt, Wanda

1993-01-01

447

Analysis of ETMS Data Quality for Traffic Flow Management Decisions  

NASA Technical Reports Server (NTRS)

The data needed for air traffic flow management decision support tools is provided by the Enhanced Traffic Management System (ETMS). This includes both the tools that are in current use and the ones being developed for future deployment. Since the quality of decision support provided by all these tools will be influenced by the quality of the input ETMS data, an assessment of ETMS data quality is needed. Motivated by this desire, ETMS data quality is examined in this paper in terms of the unavailability of flight plans, deviation from the filed flight plans, departure delays, altitude errors and track data drops. Although many of these data quality issues are not new, little is known about their extent. A goal of this paper is to document the magnitude of data quality issues supported by numerical analysis of ETMS data. Guided by this goal, ETMS data for a 24-hour period were processed to determine the number of aircraft with missing flight plan messages at any given instant of time. Results are presented for aircraft above 18,000 feet altitude and also at all altitudes. Since deviation from filed flight plan is also a major cause of trajectory-modeling errors, statistics of deviations are presented. Errors in proposed departure times and ETMS-generated vertical profiles are also shown. A method for conditioning the vertical profiles for improving demand prediction accuracy is described. Graphs of actual sector counts obtained using these vertical profiles are compared with those obtained using the Host data for sectors in the Fort Worth Center to demonstrate the benefit of preprocessing. Finally, results are presented to quantify the extent of data drops. A method for propagating track positions during ETMS data drops is also described.

Chatterji, Gano B.; Sridhar, Banavar; Kim, Douglas

2003-01-01

448

The Eighth Annual NASA/Contractors Conference and 1991 National Symposium on Quality and Productivity: Extending the boundaries of total quality management  

NASA Technical Reports Server (NTRS)

The Eighth Annual NASA/Contractors Conference and 1991 National Symposium on Quality and Productivity provided a forum to exchange knowledge and experiences in these areas of continuous improvement. The more than 1,100 attendees from government, industry, academia, community groups, and the international arena had a chance to learn about methods, tools, and strategies for excellence and to discuss continuous improvement strategies, successes, and failures. This event, linked via satellite to concurrent conferences hosted by the NASA Goddard Space Flight Center in Greenbelt, Maryland, and Martin Marietta Astronautics Group in Denver, Colorado, also explored extending the boundaries of Total Quality Management to include partnerships for quality within communities and encouraged examination, evaluation, and change to incorporate the principles of continuous improvement.

Templeton, Geoffrey B. (editor); Stewart, Lynne M. (editor); Still, William T. (editor)

1992-01-01

449

Reverse quality management: developing evidence-based best practices in health emergency management.  

PubMed

The British Columbia Ministry of Health's Framework for Core Functions in Public Health was the catalyst that inspired this review of best practices in health emergency management. The fieldwork was conducted in the fall of 2005 between hurricane Katrina and the South Asia earthquake. These tragedies, shown on 24/7 television news channels, provided an eyewitness account of disaster management, or lack of it, in our global village world. It is not enough to just have best practices in place. There has to be a governance structure that can be held accountable. This review of best practices lists actions in support of an emergency preparedness culture at the management, executive, and corporate/governance levels of the organization. The methodology adopted a future quality management approach of the emergency management process to identify the corresponding performance indictors that correlated with practices or sets of practices. Identifying best practice performance indictors needed to conduct a future quality management audit is described as reverse quality management. Best practices cannot be assessed as stand-alone criteria; they are influenced by organizational culture. The defining of best practices was influenced by doubt about defining a practice it is hoped will never be performed, medical staff involvement, leadership, and an appreciation of the resources required and how they need to be managed. Best practice benchmarks are seen as being related more to "measures" of performance defined locally and agreed on by 2 or more parties rather than to achieving industrial standards. Relating practices to performance indicators and then to benchmarks resulted in the development of a Health Emergency Management Best Practices Matrix that lists specific practice in the different phases of emergency management. PMID:16622359

Lynch, Tim; Cox, Paul

2006-01-01

450

Implementing Quality Management in the University: The Role of Leadership in Finnish Universities  

ERIC Educational Resources Information Center

This paper investigates how university leaders in Finland implement quality management in their respective institutions. The study uses a modified model of the European Foundation for Quality Management (EFQM) Excellence Model as a theoretical base in eliciting information on quality management strategies from the senior academic leaders in these…

Anyamele, Stephen Chukwu

2005-01-01

451

Exploring quality management for business services from a buyer's perspective using multiple case study evidence  

Microsoft Academic Search

Purpose – This paper aims to investigate how buying companies manage the quality for their externally sourced business services. It explores how quality management for business services influences the performance of the buying company and what the major determinants of quality management are. The paper presents case evidence on which a conceptual model with preliminary propositions is built upon. Design\\/methodology\\/approach

Elmar Holschbach; Erik Hofmann

2011-01-01

452

Guidelines to implement quality management systems in microbiology laboratories for tissue banking.  

PubMed

Human tissues for implants are a biomedical product that is being used more frequently by many medical disciplines. There are infections in the patients related to the implanted tissues. The early detection of infections transmitted by blood and the microbiological study of tissues before their clinical use are strategies in tissue banks to prevent these situations. This work sought to contribute to establish the bases for the operation of a laboratory applied to the microbiological quality control of tissues. Based on classical microbiological principles, we defined the operation of microbiological control and tissues sterilization since 2003. We determine lists of acceptable microorganisms for every tissue, criteria for the interpretation of results, and a diagnostic algorithm of microbiological quality. We observed that the circumstances of donor death can be a determinant of the quality. The environment and the operator should be investigated as probable sources of contamination in outbreaks. The criteria of work based on a solid methodology must help to avoid the transmission of infections between donor and recipient. This is a critical point in the quality management of a tissue bank. PMID:19857776

Vicentino, W; Rodríguez, G; Saldías, M; Alvarez, I

2009-10-01

453

Water quality management and sustainability: the experience of Lake Victoria Environmental Management Project (LVEMP)??Tanzania  

NASA Astrophysics Data System (ADS)

Human health and development are threatened in many parts of the world either from lack of water or poor water quality. Human development has partially contributed to water quality deterioration. In Tanzania, for instance, rapid population growth that caused expansion of agricultural activities, livestock keeping, deforestation, biomass burning and human settlement have exerted pressures within the Lake Victoria Basin. These developments have led to land degradation and increased levels of pollution mainly from non-point sources. The Governments of Kenya, Tanzania and Uganda initiated the program of Lake Victoria Environmental Management Project, (LVEMP), in 1994 to rehabilitate the Lake Ecosystem through restoration and conservation of biodiversity in the lake as well as within the catchment. This paper presents the five years (1997-2002) experience of LVEMP in Tanzania on the issues of water quality; focusing on water pollution, water quality monitoring and LVEMP strategies to accomplish water quality management in the Lake Zone (Kagera, Mara and Mwanza regions). The findings show that non-point source pollution from agricultural practices; as well as unplanned urban settlements contribute more to siltation and eutrophication of the of Lake Victoria than that from point source pollution. Recommendations for water quality management and sustainability are presented.

Machiwa, Praxeda K.

454

41 CFR 102-80.25 - What are Federal agencies' responsibilities concerning the management of indoor air quality?  

Code of Federal Regulations, 2010 CFR

...responsibilities concerning the management of indoor air quality? 102-80.25 ...Safety and Environmental Management Indoor Air Quality § 102-80.25 ...responsibilities concerning the management of indoor air quality? Federal...

2009-07-01

455

77 FR 23133 - Revisions to the California State Implementation Plan, Yolo-Solano Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan, Yolo- Solano Air Quality Management District AGENCY: Environmental...revisions to the Yolo-Solano Air Quality Management District (Yolo-Solano AQMD...I) Yolo-Solano Air Quality Management District. (1) Rule...

2012-04-18

456

41 CFR 102-80.25 - What are Federal agencies' responsibilities concerning the management of indoor air quality?  

Code of Federal Regulations, 2010 CFR

...responsibilities concerning the management of indoor air quality? 102-80.25 ...Safety and Environmental Management Indoor Air Quality § 102-80.25 ...responsibilities concerning the management of indoor air quality? Federal...

2010-07-01

457

76 FR 55621 - Revisions to the California State Implementation Plan, Yolo-Solano Air Quality Management District  

Federal Register 2010, 2011, 2012, 2013

...Implementation Plan, Yolo- Solano Air Quality Management District AGENCY: Environmental...revision to the Yolo-Solano Air Quality Management District portion of the California...local rule: Yolo-Solano Air Quality Management District Rule 2.41,...

2011-09-08

458

78 FR 16630 - Clean Air Act Grant: South Coast Air Quality Management District; Opportunity for Pubic Hearing  

Federal Register 2010, 2011, 2012, 2013

...Act Grant: South Coast Air Quality Management District; Opportunity for...funds for the South Coast Air Quality Management District (SCAQMD) in support...programs of the South Coast Air Quality Management District. The shortfall...

2013-03-18

459

New Directions: Adapting air quality management to climate change: A must for planning  

NASA Astrophysics Data System (ADS)

While adaptation to climate change is primarily thought of as a water, weather, and infrastructure issue, air quality and air quality management are important aspects of climate change adaptation. Air quality and climate change are so heavily intertwined that air quality needs to be considered not only for mitigation strategies but also in management of and adapting to climate change.

Ravishankara, A. R.; Dawson, John P.; Winner, Darrell A.

2012-04-01

460

Managing Both Quality and Access at Higher Educational Institutions in Tobago  

ERIC Educational Resources Information Center

This paper will focus on the island of Tobago and indicate what practical solutions are best suited for administrators to manage quality and access at higher educational institutions on the island. The key areas to managing quality identified are the inclusiveness of a quality plan, administrators desire to see quality as an institutional culture…

Julien Sealey, Beverley

2011-01-01

461

AN EMPIRICAL ANALYSIS OF QUALITY MANAGEMENT PRACTICES IN JAPANESE MANUFACTURING COMPANIES  

Microsoft Academic Search

Quality management represents company-wide activities to improve the quality level of products and works through customer orientation, continuous quality improvement, employees' involvement, etc. to establish and sustain a competitive advantage. This paper presents result of an empirical analysis on quality management practices and its impact on competitive performance in Japanese manufacturing companies. This result has been derived from the third

Phan Chi Anh; Yoshiki Matsui

462

Classical maple syrup urine disease and brain development: principles of management and formula design.  

PubMed

Branched-chain ketoacid dehydrogenase deficiency results in complex and volatile metabolic derangements that threaten brain development. Treatment for classical maple syrup urine disease (MSUD) should address this underlying physiology while also protecting children from nutrient deficiencies. Based on a 20-year experience managing 79 patients, we designed a study formula to (1) optimize transport of seven amino acids (Tyr, Trp, His, Met, Thr, Gln, Phe) that compete with branched-chain amino acids (BCAAs) for entry into the brain via a common transporter (LAT1), (2) compensate for episodic depletions of glutamine, glutamate, and alanine caused by reverse transamination, and (3) correct deficiencies of omega-3 essential fatty acids, zinc, and selenium widespread among MSUD patients. The formula was enriched with LAT1 amino acid substrates, glutamine, alanine, zinc, selenium, and alpha-linolenic acid (18:3n-3). Fifteen Old Order Mennonite children were started on study formula between birth and 34 months of age and seen at least monthly in the office. Amino acid levels were checked once weekly and more often during illnesses. All children grew and developed normally over a period of 14-33 months. Energy demand, leucine tolerance, and protein accretion were tightly linked during periods of normal growth. Rapid shifts to net protein degradation occurred during illnesses. At baseline, most LAT1 substrates varied inversely with plasma leucine, and their calculated rates of brain uptake were 20-68% below normal. Treatment with study formula increased plasma concentrations of LAT1 substrates and normalized their calculated uptakes into the nervous system. Red cell membrane omega-3 polyunsaturated fatty acids and serum zinc and selenium levels increased on study formula. However, selenium and docosahexaenoic acid (22:6n-3) levels remained below normal. During the study period, hospitalizations decreased from 0.35 to 0.14 per patient per year. There were 28 hospitalizations managed with MSUD hyperalimentation solution; 86% were precipitated by common infections, especially vomiting and gastroenteritis. The large majority of catabolic illnesses were managed successfully at home using 'sick-day' formula and frequent amino acid monitoring. We conclude that the study formula is safe and effective for the treatment of classical MSUD. In principle, dietary enrichment protects the brain against deficiency of amino acids used for protein accretion, neurotransmitter synthesis, and methyl group transfer. Although the pathophysiology of MSUD can be addressed through rational formula design, this does not replace the need for vigilant clinical monitoring, frequent measurement of the complete amino acid profile, and ongoing dietary adjustments that match nutritional intake to the metabolic demands of growth and illness. PMID:20061171

Strauss, Kevin A; Wardley, Bridget; Robinson, Donna; Hendrickson, Christine; Rider, Nicholas L; Puffenberger, Erik G; Shellmer, Diana; Shelmer, Diana; Moser, Ann B; Morton, D Holmes

2010-04-01

463

Proceedings of a Seminar on Attaining Water Quality Goals through Water Management Procedures, 17-18 February 1982, Dallas, Texas.  

National Technical Information Service (NTIS)

Contents: The Committee on Water Quality, Evaluation of Water Quality Impacts from Water Resources Management Programs and Project, Water Quality Program Management, Environmental and Water Quality Operational Studies (EWQOS) - Status, Reservoir Water Qua...

R. G. Willey

1982-01-01

464

TRANSFORMING THE SRS ENVIRONMENTAL BUSINESS: COMMUNICATION AND APPLIED PROJECT MANAGEMENT PRINCIPLES  

SciTech Connect

A process for communicating information relating to core business functions that also encourages improving internal communications has been established at SRS. This process continues to grow and strengthen as the multiple Contractors, Regulators and DOE-SR relationships mature. A number of management communication tools have been initiated, retooled, rebooted or continued with enhancements to ensure appropriate information is communicated to all levels with environmental responsibility at SRS. The types of information that are the focus of this improved process are feedback from the customer and from informational exchange forums (i.e., Challenge Opportunity and Resolution (COR), SRS Regulatory Integration Team (SRIT), Environmental Quality Management Division (EQMD), Senior Environmental Managers Council (SEMC), etc.). These forums, SRS environmental functions centralization, and the creation of a Regulatory Integration process allows for cross-functional decision making, problem solving and information sharing that involves the field organizations, Environmental Compliance Authorities (ECA), Subject Matter Experts (SME), DOE and the Regulators. Numerous examples of effective decision-making and problem solving will be shared. Lessons Learned involving inadequate communications and the resulting impacts on the environment, customer satisfaction, and relationships will also be discussed. Additionally, the focus on improved communications also includes maintaining awareness of business activities. The tools being utilized to facilitate the continuing improvement of internal communications include weekly staff meetings for all individuals within the organization, quarterly ECA and SME meeting, quarterly Regulatory Integration & Environmental Services (RI&ES) All-Hands meetings hosted by the Director, bi-weekly EQMD and EQMD Lite meetings with the customer, bi-annual SRIT meetings, and COR meetings on an as need basis. In addition, an existing Required Reading Program is being formally utilized in RI&ES to ensure all individuals get formal notification of new/revised business documents. In all cases, the development of environmental communication topics that occur at SRS have a cost-scope-schedule basis that can be linked to delivery of environmental services.

Saldivar, E.

2010-01-20

465

Total Quality Management and Performance in Substance Abuse Treatment Centers  

PubMed Central

Objective To examine the relationship of organizational characteristics of substance abuse treatment centers with their use of quality management practices (total quality management [TQM]) and the contribution of TQM use to a center's provision of comprehensive care and to use of evidence-based treatment practices. Data Sources Data were collected from a national sample of over 700 private and public substance abuse treatment centers in the National Treatment Center Study. Study Design The design was a cross-sectional field study. The key variables were three TQM practices, the provision of comprehensive treatment services, and the implementation of evidence-based treatment practices. Numerous organizational characteristics were controlled. Data Collection The data were obtained through interviews with administrative directors and clinical directors of the treatment centers in 2002–2004. Principal Findings In multivariate models, TQM practices were positively related to provision of comprehensive care and use of evidence-based practices. A limited set of organizational characteristics predicted the use of TQM practices. Conclusions Substance abuse treatment centers' implementation of TQM processes may be positively related to the quality and cost-effectiveness of care provided.

Fields, Dail; Roman, Paul M

2010-01-01

466

Water quality management in shrimp aquaculture ponds using remote water quality logging system  

Microsoft Academic Search

Currently an institutional co-operation projecf funded by NORAD is evaluating different environmental management strategies for sustainable aquaculture in India. A brief description of a remote water quality logging system installed in shrimp ponds to obtain real-time data on vital water parameters and to monitor the ponds is presented. The potential application and advantages of such automated data loggers vis-a-vis traditional

R. A. Sreepada; Shantanu KuZkamil; Udhau Suryavanshi

467

Quality Assurance and Risk Management: A Survey of Dental Schools and Recommendations for Integrated Program Management.  

ERIC Educational Resources Information Center

Surveyed U.S. and Canadian dental schools about integration of quality assurance (QA) and risk management (RM) and what mechanisms have been most effective in measuring accomplishments. Main findings included that a majority of schools had a written QA program and committee and many reported significant changes resulting from the program; over…

Fredekind, Richard E.; Cuny, Eve J.; Nadershahi, Nader A.

2002-01-01

468

Addressing micronutrient malnutrition through enhancing the nutritional quality of staple foods: Principles, perspectives and knowledge gaps  

Microsoft Academic Search

Five years ago, with international funding, several international agricultural research centers set out to explore the potential to improve the micronutrient quality of some staple food crops. Five objectives were identified, and all needed a favorable result if breeding for higher micronutrient density in the staples were to be deemed feasible. Useful genetic variation to exploit was needed. The traits

Robin D. Graham; Ross M. Welch; Howarth E. Bouis

2001-01-01

469

Putting It All Together: Guiding Principles for Quality After-School Programs Serving Preteens  

ERIC Educational Resources Information Center

Successfully navigating early adolescence depends, in large part, on the availability of safe and engaging activities and supportive relationships with adults, yet many preteens have limited access to positive supports and opportunities such as high-quality after-school programs that could put them on a path to success. Funders, policymakers and…

Metz, Rachel A.; Goldsmith, Julie; Arbreton, Amy J. A.

2008-01-01

470

The quality control chart principle: application to the routine analysis of pesticide residues in water  

Microsoft Academic Search

In the routine analysis of pesticide residues in drinking water, a quality control chart (qcc) for every pesticide recorded the recovery from the fortification experiment which accompanied every series. The starting period included the first 10 recoveries and displayed the intra-laboratory performance in terms of the mean and of the ±3 standard deviations (sdv) confidence band. With every new recovery

Jiirgen Vogelgesang

1991-01-01

471

Quality Metadata Management for Geospatial Scientific Workflows: from Retrieving to Assessing with Online Tools  

NASA Astrophysics Data System (ADS)

Experts and decision-makers use or develop models to monitor global and local changes of the environment. Their activities require the combination of data and processing services in a flow of operations and spatial data computations: a geospatial scientific workflow. The seamless ability to generate, re-use and modify a geospatial scientific workflow is an important requirement but the quality of outcomes is equally much important [1]. Metadata information attached to the data and processes, and particularly their quality, is essential to assess the reliability of the scientific model that represents a workflow [2]. Managing tools, dealing with qualitative and quantitative metadata measures of the quality associated with a workflow, are, therefore, required for the modellers. To ensure interoperability, ISO and OGC standards [3] are to be adopted, allowing for example one to define metadata profiles and to retrieve them via web service interfaces. However these standards need a few extensions when looking at workflows, particularly in the context of geoprocesses metadata. We propose to fill this gap (i) at first through the provision of a metadata profile for the quality of processes, and (ii) through providing a framework, based on XPDL [4], to manage the quality information. Web Processing Services are used to implement a range of metadata analyses on the workflow in order to evaluate and present quality information at different levels of the workflow. This generates the metadata quality, stored in the XPDL file. The focus is (a) on the visual representations of the quality, summarizing the retrieved quality information either from the standardized metadata profiles of the components or from non-standard quality information e.g., Web 2.0 information, and (b) on the estimated qualities of the outputs derived from meta-propagation of uncertainties (a principle that we have introduced [5]). An a priori validation of the future decision-making supported by the outputs of the workflow once run, is then provided using the meta-propagated qualities, obtained without running the workflow [6], together with the visualization pointing out the need to improve the workflow with better data or better processes on the workflow graph itself. [1] Leibovici, DG, Hobona, G Stock, K Jackson, M (2009) Qualifying geospatial workfow models for adaptive controlled validity and accuracy. In: IEEE 17th GeoInformatics, 1-5 [2] Leibovici, DG, Pourabdollah, A (2010a) Workflow Uncertainty using a Metamodel Framework and Metadata for Data and Processes. OGC TC/PC Meetings, September 2010, Toulouse, France [3] OGC (2011) www.opengeospatial.org [4] XPDL (2008) Workflow Process Definition Interface - XML Process Definition Language.Workflow Management Coalition, Document WfMC-TC-1025, 2008 [5] Leibovici, DG Pourabdollah, A Jackson, M (2011) Meta-propagation of Uncertainties for Scientific Workflow Management in Interoperable Spatial Data Infrastructures. In: Proceedings of the European Geosciences Union (EGU2011), April 2011, Austria [6] Pourabdollah, A Leibovici, DG Jackson, M (2011) MetaPunT: an Open Source tool for Meta-Propagation of uncerTainties in Geospatial Processing. In: Proceedings of OSGIS2011, June 2011, Nottingham, UK

Leibovici, D. G.; Pourabdollah, A.; Jackson, M.

2011-12-01

472

Proton Management as a Design Principle for Hydrogenase-inspired Catalysts  

SciTech Connect

The properties of the hydrogenase-inspired [Ni(PNP){sub 2}]{sup 2+} (PNP = Et{sub 2}PCH{sub 2}NMeCH{sub 2}PEt{sub 2}) catalyst for homogeneous hydrogen oxidation in acetonitrile solution are explored from a theoretical perspective for hydrogen production. The defining characteristic of this catalyst is the presence of pendent bases in the second coordination sphere that function as proton relays between the solution and the metal center. DFT calculations of the possible intermediates along proposed catalytic pathways are carried out and used to construct coupled Pourbaix diagrams of the redox processes and free-energy profiles along the reaction pathways. Analysis of the coupled Pourbaix diagrams reveals insights into the intermediate species and the mechanisms favored at different pH values of the solution. Consideration of the acid-base behavior of the metal hydride and H{sub 2} adduct species imposes additional constraints on the reaction mechanism, which can involve intramolecular as well as intermolecular proton-coupled electron-transfer steps. The efficacy of the catalyst is shown to depend critically on the pK{sub a} values of these potential intermediates, as they control both the species in solution at a given pH and the free-energy profile of reaction pathways. Optimal relationships among these pK{sub a} values can be identified, and it is demonstrated that 'proton management', i.e., the manipulation of these pK{sub a} values (e.g., through choice of metal or substituents on ligands), can serve as a design principle for improved catalytic behavior.

Muckerman, J.T.; Small, Y.A.; DuBois, D.L.; Fujita, E.

2011-08-01

473

Proton management as a design principle for hydrogenase-inspired catalysts  

SciTech Connect

The properties of the hydrogenase-inspired [Ni(PNP)2]2+ (PNP ¼ Et2PCH2NMeCH2PEt2) catalyst for homogeneous hydrogen oxidation in acetonitrile solution are explored from a theoretical perspective for hydrogen production. The defining characteristic of this catalyst is the presence of pendent bases in the second coordination sphere that function as proton relays between the solution and the metal center. DFT calculations of the possible intermediates along proposed catalytic pathways are carried out and used to construct coupled Pourbaix diagrams of the redox processes and free-energy profiles along the reaction pathways. Analysis of the coupled Pourbaix diagrams reveals insights into the intermediate species and the mechanisms favored at different pH values of the solution. Consideration of the acid-base behavior of the metal hydride and H2 adduct species imposes additional constraints on the reaction mechanism, which can involve intramolecular as well as intermolecular proton-coupled electron-transfer steps. The efficacy of the catalyst is shown to depend critically on the pKa values of these potential intermediates, as they control both the species in solution at a given pH and the freeenergy profile of reaction pathways. Optimal relationships among these pKa values can be identified, and it is demonstrated that ‘‘proton management’’, i.e., the manipulation of these pKa values (e.g., through choice of metal or substituents on ligands), can serve as a design principle for improved catalytic behavior. This material is based upon work supported as part of the Center for Molecular Electrocatalysis, an Energy Frontier Research Center funded by the US Department of Energy, Office of Science, Office of Basic Energy Sciences.

Small, Yolanda A.; DuBois, Daniel L.; Fujita, Etsuko; Muckerman, J. T.

2011-06-01

474

[Quality circles in expert assessment as an instrument in quality management].  

PubMed

An intercomparison programme was carried out as part of the quality management of medical assessments in the public health service in Baden-Württemberg. All physicians who performed medical assessments in January 1997 were invited to participate. They received a case description adopted from medical records of a precedent case (56-year-old head of a department in an administrative authority, severely disabled after left-sided stroke with residual right-sided partial hemiparesis, reduced work performance), and were asked to assess whether the patient was permanently unable to work. Access to medical expert opinions was requested. Participation was voluntary. Assessments were reviewed twice as to whether five prospectively defined evaluation criteria were fully met, or only partially or not at all. Participants and reviewers remained unknown to each other. Among 246 eligible physicians, 103 returned an assessment (43%). Forty-five respondents had requested additional expert opinions. Anticipations for five criteria were met to their full extent with regard to: formal construction, all submissions; case description, 84%; sociomedical diagnosis, 65%; description of ability to work, 53%; and response to the question posed, 75% of submissions. The programme required considerable work time in its preparatory, field, and evaluation phases. The procedure was however found to be practicable, and a suitable element within a quality management programme can contribute towards motivation, quality assurance and the identification of possible deficits, and thus indicate possible topics and issues for continuing education and quality control programmes. PMID:9738350

Lederer, P; Pfaff, G; Walter, K; Weihrauch, M; Weber, A

1998-07-01

475

Dynamic quality-of-service management in wireless multimedia networks  

NASA Astrophysics Data System (ADS)

The provisioning of quality of service (QoS) in future wireless communication networks is a complex problem due to the presence of changing network connectivity, user mobility, and shared, noisy, highly variable and limited communication links. In this paper, we propose a QoS management framework in wireless multimedia networks. A new comprehensive service model considering both traffic characteristics and user mobility for wireless multimedia networks is proposed. Based on this proposed service model, adaptive resource scheduling, admission control and resource reservation schemes are applied appropriately. Simulation results show that the proposed scheme can achieve higher network utilization and the resulting multimedia traffic can get better quality of service guarantees at different levels.

Huang, Lei; Kumar, Sunil; Kuo, C.-C. J.

2000-04-01

476

Pain management. Theological and ethical principles governing the use of pain relief for dying patients. Task Force on Pain Management, Catholic Health Association.  

PubMed

Pain management is a societal problem because of concerns about the use of drugs, the belief that patients are not good judges of the severity of their pain, and an alarming level of ignorance about pain and its treatment among physicians, nurses, and other healthcare providers. The result is that patients suffer pain unnecessarily, even up to the point of their death. Pain management is also a clinical-practice problem. Courses in pain and symptom management are not readily available to medical and nursing students. And in clinical practice, good pain assessment is not easy to accomplish because pain is so subjective. Fortunately, with education, doctors and nurses can vastly improve their ability to assess and manage patients' pain. Additional problems in pain management relate to the manner in which healthcare is provided today: an acute disease-oriented model of hospital care, frequent transfers, fragmented care, inadequate reimbursement, market forces that drive up costs, and maldistribution of clinical services. In improving their ability to manage pain, professionals must understand the difference between pain and suffering, acute and chronic pain, and the sensory and emotional aspects of pain. Guiding principles include Church teaching and ethical principles, such as patient self-determination, holistic care, the principle of beneficence, distributive justice, and the common good. Pain management strategies that will be instrumental in formulating effective responses to these problems include expanding professional and community education, affording pain funding priority, establishing institutional policies and protocols, forming clinical teams, encouraging hospice and home care, and requiring accreditation in pain and symptom management. PMID:10145758

1993-01-01

477

Microcomputer patient database manager for hospital quality assurance.  

PubMed

QBASE is an integrated patient data manager for tracking and reporting quality assurance (QA) activity in a hospital inpatient setting. The system is written in the KNOWLEDGEMAN (Micro Data Base Systems) database language and allows on-line storage, inquiry, and reporting functions to support QA procedures. Patient data are entered either at the console or via hand-held portable computers, thus eliminating error-prone transcription procedures. Following the collection of data, QA personnel can edit or delete records, search on various criteria, and generate formatted reports showing individual or departmental exceptions or trends over time. PMID:10279019

Lassiter, A T; Starbuck, D L

1986-01-01

478

From Empiricism to Total Quality Management in Greek Education  

NASA Astrophysics Data System (ADS)

Nowadays the education system in Greece moves towards democratization and decentralization. School unit is the cell and the base of the education system. Principal's role is highly demanding, multi-dimensional, and a critical determinant of school performance and effectiveness. The paper proposes an effective organizational plan of school units in Primary Education based on basic administration processes and Total Quality Management. Using theory of emotional intelligence and Blake-Mouton's grid it emphasizes the impact of Principal's leadership on democratizing the school unit, on creating a safe and secure environment and positive school climate and motivating teachers committee to participate in the decision making process.

Karavasilis, Ioannis; Samoladas, Ioannis; Nedos, Apostolos

479

[Evaluation of quality indicators for human resources management in nursing].  

PubMed

This is qualitative study aiming to retrieve with the academic professors of the nursing administration, the constitutive criteria of quality indicators of human resources management in Nursing. Ten academic professors of a public teaching institution, in the city of São Paulo, took part of this study. Data collection was performed by means of semi -structured interviews and analyzed according to Bardin. The results pointed out to the Institutional and Professional categories. In the first category, the human resource policy predominated as well as the participation in decisive processes. In the second one, it was observed satisfaction at work and absenteeism. The referred indicators must be applied and validated for their consolidation. PMID:18982214

Kurganct, Paulina; Melleiro, Marta Maria; Tronchin, Daisy Maria Rizatto

2008-01-01

480

Improving the process of education: Total quality management for the college classroom  

Microsoft Academic Search

This article's purpose is to improve the effectiveness of classroom teaching by proposing a specific program for continuous improvement toward instructional excellence. Total quality management (TQM) is a systematic approach which utilizes four main elements: quality defined by the customer, top leadership responsibility for quality improvement, increased quality through systematic analysis of work processes, and quality improvement by continuous effort

James P. Gilbert; Kay L. Keck; Ronald D. Simpson

1993-01-01

481

Ethical principles and recommendations for the medical management of differences of sex development (DSD)/intersex in children and adolescents  

PubMed Central

Abstract The medical management of differences of sex development (DSD)/intersex in early childhood has been criticized by patients’ advocates as well as bioethicists from an ethical point of view. Some call for a moratorium of any feminizing or masculinizing operations before the age of consent except for medical emergencies. No exhaustive ethical guidelines have been published until now. In particular, the role of the parents as legal representatives of the child is controversial. In the article, we develop, discuss, and present ethical principles and recommendations for the medical management of intersex/DSD in children and adolescents. We specify three basic ethical principles that have to be respected and substantiate them. The article includes a critical discussion of the best interest of the child and of family privacy. The argumentation draws upon recommendations by the working group “Bioethics and Intersex” within the German Network DSD/Intersex, which are presented in detail. Unlike other recommendations with regard to intersex, these guidelines represent a comprehensive view of the perspectives of clinicians, patients, and their families. Conclusion The working group identified three leading ethical principles that apply to DSD management: (1) to foster the well-being of the child and the future adult, (2) to uphold the rights of children and adolescents to participate in and/or self-determine decisions that affect them now or later, and (3) to respect the family and parent–child relationships. Nine recommendations for the management of DSD indicate how these ethical principles can spelled out and balanced against each other in the clinical setting.

Ude-Koeller, Susanne; Sinnecker, Gernot H. G.; Thyen, Ute

2009-01-01

482

[Job Satisfaction: a quality indicator in nursing human resource management].  

PubMed

This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction. PMID:22441279

Siqueira, Vera Thânia Alves; Kurcgant, Paulina

2012-02-01

483

Total Quality Leadership  

NASA Technical Reports Server (NTRS)

More than 750 NASA, government, contractor, and academic representatives attended the Seventh Annual NASA/Contractors Conference on Quality and Productivity. The panel presentations and Keynote speeches revolving around the theme of total quality leadership provided a solid base of understanding of the importance, benefits, and principles of total quality management (TQM). The presentations from the conference are summarized.

1991-01-01

484

The Quality Education Challenge.  

ERIC Educational Resources Information Center

Attempts to implement W. Edwards Deming's Total Quality Management (TQM) principles in education and transform school systems into world-class, quality learning environments have proved somewhat disappointing. This book asserts that educators need a way to translate the ideas about corporate quality for adaptation and use in schools. The "missing…

Downey, Carolyn J.; And Others

485

Proof of principle for helmet-mounted display image quality tester  

NASA Astrophysics Data System (ADS)

Helmet mounted displays (HMDs) provide essential pilotage and fire control imagery information for pilots. To maintain system integrity and readiness, there is a need to develop an image quality-testing tool for HMDs. There is currently no such tool. A framework for development of an image quality tester for the Integrated Helmet and Display Sighting System (IHADSS) used in the U.S. Army's AH-64 was proposed in Hsieh et al. This paper presents the prototype development, summarizes the bench test findings using three IHADSS helmet display units (HDUs), and concludes with recommendations for future directions. The prototype consists of hardware (two cameras, sensors, image capture/data acquisition cards, battery pack, HDU holder, moveable rack and handle, and computer) and software algorithms for image capture and analysis. Two cameras with different apertures were mounted in parallel on a rack facing the HDU holder. A handle was designed to allow users to position the HDU in front of the two cameras. The HMD test pattern was then captured. Sensors are used to detect the position of the holder and whether the HDU was angled correctly in relation to the camera. Two sets of unified algorithms were designed to detect features presented by the two cameras. These features include focus, orientation, displacement, field-of-view, and number of gray-shades. Images of test pattern were captured and analyzed, and used to develop a specification for each inspection feature. Experiments were conducted to verify the robustness of the algorithms. A worst-case scenario for factors such as clock-wise and counterclockwise tilt, degree of focus, magnitude of brightness and contrast, and shifted images were set up and evaluated. Bench testing of three field-quality HDUs indicate that the image analysis algorithms are robust and able to detect the desired image features. Suggested future work includes development of a learning algorithm to automatically develop or revise feature specifications as the number of inspection samples increases.

Hsieh, Sheng-Jen; Harding, Thomas H.; Rash, Clarence E.; Beasley, Howard H.; Martin, John S.

2003-09-01

486

Knowledge as a facilitator for enhancing innovation performance through total quality management  

Microsoft Academic Search

Many organisations are facing competitive challenges due to the rapid pace of technological change. Management theorists and practitioners alike have called for more creativity and innovation in product lines, management practices and production processes. However, total quality management (TQM) has long been a major management practice. Knowledge management (KM) initiatives have gained popularity in organisations recently. In addition, innovation has

Richard Yu-Yuan Hung; Bella Ya-Hui Lien; Shih-Chieh Fang; Gary N. McLean

2010-01-01

487

Quality Assurance Program Plan (QAPP) Waste Management Project  

SciTech Connect

This document is the Quality Assurance Program Plan (QAPP) for Waste Management Federal Services of Hanford, Inc. (WMH), that implements the requirements of the Project Hanford Management Contract (PHMC), HNF-MP-599, Project Hanford Quality Assurance Program Description (QAPD) document, and the Hanford Federal Facility Agreement with Consent Order (Tri-Party Agreement), Sections 6.5 and 7.8. WHM is responsible for the treatment, storage, and disposal of liquid and solid wastes generated at the Hanford Site as well as those wastes received from other US Department of Energy (DOE) and non-DOE sites. WMH operations include the Low-Level Burial Grounds, Central Waste Complex (a mixed-waste storage complex), a nonradioactive dangerous waste storage facility, the Transuranic Storage Facility, T Plant, Waste Receiving and Processing Facility, 200 Area Liquid Effluent Facility, 200 Area Treated Effluent Disposal Facility, the Liquid Effluent Retention Facility, the 242-A Evaporator, 300 Area Treatment Effluent Disposal Facility, the 340 Facility (a radioactive liquid waste handling facility), 222-S Laboratory, the Waste Sampling and Characterization Facility, and the Hanford TRU Waste Program.

VOLKMAN, D.D.

1999-10-27

488

The associations between organizational culture, organizational structure and quality management in European hospitals  

PubMed Central

Objective To better understand associations between organizational culture (OC), organizational management structure (OS) and quality management in hospitals. Design A multi-method, multi-level, cross-sectional observational study. Setting and participants As part of the DUQuE project (Deepening our Understanding of Quality improvement in Europe), a random sample of 188 hospitals in 7 countries (France, Poland, Turkey, Portugal, Spain, Germany and Czech Republic) participated in a comprehensive questionnaire survey and a one-day on-site surveyor audit. Respondents for this study (n = 158) included professional quality managers and hospital trustees. Main outcome measures Extent of implementation of quality management systems, extent of compliance with existing management procedures and implementation of clinical quality activities. Results Among participating hospitals, 33% had a clan culture as their dominant culture type, 26% an open and developmental culture type, 16% a hierarchical culture type and 25% a rational culture type. The culture type had no statistically significant association with the outcome measures. Some structural characteristics were associated with the development of quality management systems. Conclusion The type of OC was not associated with the development of quality management in hospitals. Other factors (not culture type) are associated with the development of quality management. An OS that uses fewer protocols is associated with a less developed quality management system, whereas an OS which supports innovation in care is associated with a more developed quality management system.

Wagner, C.; Mannion, R.; Hammer, A.; Groene, O.; Arah, O.A.; Dersarkissian, M.; Sunol, R.

2014-01-01

489

Water quality management in the Kaoping River watershed, Taiwan.  

PubMed

The Kaoping River basin is the largest and the most intensively used river basin in Taiwan. It is 171 km long and drains a catchment of more than 3,250 km2. Based on the current water quality analysis, the Kaoping River is heavily polluted. Concern about the deteriorating condition of the river led the Government of Taiwan to amend the relevant legislation and strengthen the enforcement of the discharge regulations to effectively manage the river and control the pollution. Investigation results demonstrate that both point and non-point source pollutants are now the causes of biochemical oxygen demand (BOD), nutrients, and pathogens in the river. The main water pollution sources are livestock wastewater from hog farms, municipal wastewater, industrial wastewater, non-point source (NPS) pollutants from agricultural areas, and leachate from riverbank landfills. The current daily BOD, NH3-N, and TP loadings to Kaoping River are 74,700, 39,400, and 5,100 kg, respectively. However, the calculated BOD, NH3-N, and TP carrying capacities are 27,700, 4,200, and 600 kg per day. To protect public health and improve the river water quality, a comprehensive management and construction strategy is proposed. The proposed strategy includes the following measures to meet the calculated river carrying capacity: (1) a hog ban in the entire Kaoping River basin, (2) sewer system construction to achieve 30% of connection in the basin within 10 years, (3) removal of 10 riverbank landfills, and (4) enforcement of the industrial wastewater discharge standards. After the implementation of the proposed measures, the water quality should be significantly improved and the BOD and nutrient loadings can be reduced to below the calculated carrying capacities. PMID:12793682

Kao, C M; Chen, K F; Liao, Y L; Chen, C W

2003-01-01

490

Total Quality Management in the Defense Fuel Supply Center: Issues and Observations.  

ERIC Educational Resources Information Center

Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…

Matysek, Eugene F., Jr.

1993-01-01

491

A project management quality cost information system for the construction industry  

Microsoft Academic Search

A prototype Project Management Quality Cost System (PROMQACS) was developed to determine quality costs in construction projects. The structure and information requirements that are needed to provide a classification system of quality costs were identified and discussed. The developed system was tested and implemented in two case study construction projects to determine the information and management issues needed to develop

Peter E. D. Love; Zahir Irani

2003-01-01

492

Leadership and Quality Management: An Analysis of Three Key Features of the Greek Education System  

ERIC Educational Resources Information Center

Purpose: This paper aims to investigate whether educational leadership in Greece implements the values of total quality management and contributes to the improvement of the educational process, and to offer proposals for a framework of total quality management that would contribute to an improvement in the overall quality of the education process.…

Saiti, Anna

2012-01-01

493

Quality Services Management: A Consumer-Oriented Model for Systems Audit and Strategic Intervention.  

ERIC Educational Resources Information Center

The paper describes Quality Service Management (QSM) as applied to the provision of services to disabled and other special needs persons. QSM is defined as a systems approach to consumer relations based on the belief that quality care may be achieved only within the context of overall services management. Differences among "quality accountability"…

Baker, Pamela C.

494

Human aspects in a quality management context and their effects on performance  

Microsoft Academic Search

This paper examines the relationship between quality management and human aspects (empowerment, recognition, personnel policies and effects on employees) in Spanish certified firms. It studies: (a) the importance of these aspects for quality improvement, and (b) whether certified firms which are more advanced in quality management and have a better performance show a higher degree of implementation of human aspects.

Juan J. Tarí; Vicente Sabater

2006-01-01

495

Air Quality Management in Los Angeles: Perspectives on Past and Future Emission Control Strategies  

Microsoft Academic Search

The 1988 Air Quality Management Plan was approved by the Board of the California South Coast Air Quality Management District in March 1989. The District comprises the counties of Los Angeles, Orange, and Riverside, and the non-desert portion of San Bernardino county. Emissions reductions in the past have lead to significant improvement in air quality despite large increases in growth.

Alan C. Lloyd; James M. Lents; Carolyn Green; Patricia Nemeth

1989-01-01

496

A Theoretical Model for Implementing Quality Management in an Automated Environment  

Microsoft Academic Search

This paper will present the results of a study which included the development of a quality management model, based on an extensive literature survey, and the empirical validation of the model. The study was designed to address two major research questions: 1. What is a plausible model of the quality management process? Specifically, the study aimed to determine which quality

Oswald S. W. Franks; Pr Eng; Mahmoud Tarokh; Malrey Lee; Abderrahim Ghadi; Driss Mammass; Maurice Mignotte; Alain Sartout

2009-01-01

497

A Theoretical Model for Implementing Quality Management in an Automated Environment  

Microsoft Academic Search

This paper will present the results of a study which included the development of a quality management model, based on an extensive literature survey, and the empirical validation of the model. The study was designed to address