ERIC Educational Resources Information Center
Frank, Fiona; Holland, Chris; Jeffery, Sue; Marquand, Alison; Noel, Alison
Designed to familiarize experienced and qualified basic skills tutors and coordinators with issues of teaching basic skills in the workplace in Great Britain, this course can be delivered by experienced workplace basic skills training program coordinators. It can be delivered over three days or as six half-day sessions. Each of the four units…
ERIC Educational Resources Information Center
Rees, Libby
This guide provides information on basic skills needs and programs in the workplace and issues affecting basic skills provision from a British perspective. Section 1 aims to provide a context for workplace basic skills provision. Sections 2-7 provide practical suggestions and advice on the following topics: (1) marketing; (2) contacting employers;…
Basic Workplace Skills: The Foundation for Productivity Improvement. Workforce Brief #4.
ERIC Educational Resources Information Center
Bergman, Terri
Studies have confirmed that there is a strong correlation between employees' levels of basic workplace skills and their productivity in the workplace. Programs to build basic workplace skills have been shown to yield the following positive results: more instances of employees using reading and writing on the job, higher employee participation in…
ERIC Educational Resources Information Center
Waugh, Sue
Workplace literacy and basic skills may be defined as skills needed by employees at work: reading, writing, math, and problem solving. Workplace literacy and skill requirements are based on the needs of each workplace and its workers. These skills are important because the work force needs to be highly skilled and adaptable to compete in a global…
ERIC Educational Resources Information Center
Yow, Alma V.
2010-01-01
Research has documented that many new entrants to the workforce from adult basic education (ABE) programs are critically lacking in the preparation and technology skills needed for workplace success. To address this problem, this basic interpretive qualitative study was implemented to examine and identify the basic technology skills perceived by…
Promoting Workplace Literacy and Basic Skills Development.
ERIC Educational Resources Information Center
Peterson, Elizabeth A.; Ott, Joyce; Wilson, Kathleen
This document is intended to help literacy practitioners and others in South Carolina promote workplace literacy and basic skills development programs. The introduction examines the following topics: South Carolina's current workforce and its outlook; the definitions of literacy and workplace literacy; the need for workplace literacy and basic…
Project EASE II. Workplace Education Curricula: From Teaching Basic Skills to Training the Trainer.
ERIC Educational Resources Information Center
Northern Illinois Univ., De Kalb.
This curriculum guide was created to guide workplace basic skills instructors in the design of customized curricula for Project Employment Assistance and Skill Enhancement (EASE II), an on-the-job literacy and basic skills improvement project for employees of small companies in the metal working industry in the Chicago area. The guide contains…
ERIC Educational Resources Information Center
Carman, Priscilla; Van Horn, Barbara; Hamilton, KayLynn; Williams, Mary Kay
This guide contains activities and resources to help adult learners develop the work-based foundation skills and knowledge areas included on the Foundation Skills Framework wheel (Institute for the Study of Adult Literacy 2000). Its four sections (basic employability skills, basic workplace knowledge, basic workplace skills, and lifelong learning…
Workplace Basics: The Skills Employers Want.
ERIC Educational Resources Information Center
Carnevale, Anthony P.; And Others
1989-01-01
Identifies the basic skills needed by workers to function in today's high technology workplace. Examines ways of training employees in learning and communication skills, adaptability, personal management, group effectiveness, and organizational leadership. Describes the eight-step training approach used by Mazda Motor Manufacturing Corporation.…
The Rise and Fall of Workplace Basic Skills Programmes: Lessons for Policy and Practice
ERIC Educational Resources Information Center
Wolf, Alison; Aspin, Liam; Waite, Edmund; Ananiadou, Katerina
2010-01-01
Since the publication of the Moser Report in 1999, improving the basic skills of adults has been a major priority for all of the UK's governments. There has been a particular interest in building up workplace provision, because of the assumed relationship between the basic skills of the employed population and productivity. A longitudinal study…
Linkage: A Manitoba Survey of Basic Skills Awareness in the Workplace.
ERIC Educational Resources Information Center
Manitoba Dept. of Education and Training, Winnipeg. Literacy and Continuing Education Branch.
Manitoba, Canada, workplace stakeholder groups were interviewed to determine the issues they faced and their awareness of, and ability to deal with, workplace basic skills issues. Interviews collected the opinions of 78 employer representatives, 121 employees, and 5 union representatives in the 6 emerging economic sectors of health care products,…
Index of Workplace & Adult Basic Skills Software.
ERIC Educational Resources Information Center
Askov, Eunice N.; Clark, Cindy Jo
This index of workplace and adult basic skills computer software includes 108 listings. Each listing is described according to the following classifications: (1) teacher/tutor tools (customizable or mini-authoring systems); (2) assessment and skills; (3) content; (4) instruction method; (5) system requirements; and (6) name, address, and phone…
Perceptions of Southern Nevada Employers Regarding the Importance of SCANS Workplace Basic Skills.
ERIC Educational Resources Information Center
Richens, Greg P.
The perceptions of southern Nevada employers regarding the importance of the Secretary's Commission for Achieving Necessary Skills (SCANS) workplace basic skills were examined in a survey that was administered to a random sample of southern Nevada businesses. Of the 415 employers who completed the survey, 313 (75.4%) believed that the SCANS skills…
Wisconsin Workplace Partnership Literacy Program (WPL). Evaluation. 2nd Edition.
ERIC Educational Resources Information Center
Paris, Kathleen A.
The Wisconsin Workplace Partnership Literacy (WPL) Program provided job-specific basic skills education to employees at 11 worksites. A total of 1,441 employees were recruited to participate in on-site competency-based educational activities to upgrade their basic skills sufficiently for job retention or advancement. Participants were encouraged…
The Northeast Texas Adult Education Rural Workplace Literacy Program. Annual Performance Report.
ERIC Educational Resources Information Center
Barker, Sue; Burns, Kathryn; Bowers, Jana; Pruitt, Jeanni; Pate, Sally
The Northeast Texas Adult Education Rural Education Workplace Literacy Program, which is a partnership between Northeast Texas Community College and area businesses, offers workplace literacy instruction designed around job-specific basic skills. Training is offered in the following: applied workplace technology; applied math skills; measurements…
The Connection between Employee Basic Skills & Productivity. Workforce & Workplace Literacy Series.
ERIC Educational Resources Information Center
BCEL Brief, 1993
1993-01-01
The experience of a number of specific local workplace programs indicates a definite connection between the provision of employee basic skills programs and increased worker productivity. One Tennessee company, for example, reports a 95 percent drop in costs resulting from worker mistakes and a doubling of worker productivity since the company…
ERIC Educational Resources Information Center
Indiana Vocational Technical Coll., Indianapolis.
A workplace literacy partnership program model was demonstrated at four Chrysler plants in Indiana. Objectives were to improve workers' individual skills, enhance personal productivity, and increase work force job security and plant competitiveness. During the 3-month start-up phase, project staff worked with management and labor representatives…
Workplace Basic Skills in the Metal Casting Industry for World Class Process and Technology.
ERIC Educational Resources Information Center
Rasmussen, Bonnie
A workplace basic skills project for the metal casting industry was established jointly by Central Alabama Community College and Robinson Foundry, Inc. Evaluation of the project was made through a commercial test of hourly workers' general literacy level gains, instructor-developed pre- and posttests of mastery of the industrial process and…
Workplace Basic Skills Curriculum for the Financial Services Industry.
ERIC Educational Resources Information Center
Center--Resources for Education, Des Plaines, IL.
This curriculum guide contains the materials required to teach 16 workplace basic skills courses for bank employees. The guide begins with an overview of the project during which the courses were developed through a partnership between First Chicago/NBD and a training provider and used to provide training to 1,699 participants. Presented next is a…
Developing Literacy for the Workplace.
ERIC Educational Resources Information Center
Keeley, Meg
This paper presents a case and some ideas for integrating basic skills development with occupational training. Explaining why traditional instructional methods do not work in the workplace, the paper summarizes learning theories that support work force literacy programs. It explains how to identify the skills needed in the workplace, provides…
ERIC Educational Resources Information Center
Mark, Jorie Lester
A questionnaire was distributed to 1,305 companies to study the basic skills training provided. Of 62 responses, 41 companies had basic skills training programs. Respondents represented these types of companies: communications and utilities, finance and insurance, manufacturing, wholesalers, retailers, health and hospitals, and mining, and had…
ERIC Educational Resources Information Center
Boyter-Escalona, Margaret
Final evaluation of the Workplace Education Program, funded by the National Workplace Literacy Program to provide workplace literacy education programs to 425 members of Chicago (Illinois) area clothing and textile workers union members, is presented. The program's goal was to enhance workers' basic literacy skills for present job stabilization…
ERIC Educational Resources Information Center
National Alliance of Business, Inc., Washington, DC.
CertainTeed's Precision Strike training program was designed to close the gaps between the current status of its workplace and where that work force needed to be to compete successfully in global markets. Precision Strike included Skills and Knowledge in Lifelong Learning (SKILL) customized, computerized lessons in basic skills, one-on-one…
ERIC Educational Resources Information Center
Barker, Kathryn Chang
The pilot Job Effectiveness Training (JET) workplace basic skills program, developed by Canada's Alberta Vocational College (AVC), Edmonton, for Stelco Steel during 1989-90, was evaluated in terms of impacts or changes from the perspective of the four major stakeholder groups: the students (12 Stelco employees); the employers (Stelco management);…
ERIC Educational Resources Information Center
Mrowicki, Linda; And Others
A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic…
Basic Skills & the Health Care Industry. Workforce & Workplace Literacy Series. Revised.
ERIC Educational Resources Information Center
BCEL Brief, 1993
1993-01-01
This brief is a combination directory of contact persons and annotated bibliography designed to provide information on developing and implementing basic skills training programs for workers in the health care industry. The first section contains information on 33 contact persons currently operating employee basic skills programs for health care…
Work-based Project Overcomes Basic Skills Stigma.
ERIC Educational Resources Information Center
Wallis, Emma
2002-01-01
A project to provide steel workers in North Wales with guidance about learning opportunities and to promote lifelong learning in the workplace focused on the development of basic information technology skills. (JOW)
Let ABE Do It. Basic Education in the Workplace.
ERIC Educational Resources Information Center
Mark, Jorie Lester, Ed.
This publication highlights business, industry, union, and Job Training Partnership Act (JTPA)-supported efforts to provide public and private employees, as well as some prospective employees, with the basic literacy skills they need to perform in the workplace. Basic or remedial education users listed in this directory include 198 companies or…
ERIC Educational Resources Information Center
Beaudin, Bart P.; And Others
This teacher's guide is intended for use in presenting a course to help Kodak Corporation employees develop the basic reading skills required in their workplace. The following topics are covered in the modules: prewriting thinking skills; information identification and organization strategies; awareness of the receiver's characteristics and needs;…
Classrooms in the Workplace. Workplace Literacy Programs in Small and Medium-Sized Firms.
ERIC Educational Resources Information Center
Hollenbeck, Kevin
A study examined the characteristics and impact of workplace literacy programs in businesses with fewer than 500 employees. Particular emphasis was placed on workplace literacy initiatives in Michigan. Case studies and telephone surveys were conducted to determine the extent of basic skills deficiencies and incidence of workplace literacy…
Project Future Workplace Literacy Project. Final Performance Report.
ERIC Educational Resources Information Center
Jefferson County Public Schools, Louisville, KY.
Project Future was a 3-year project begun in 1994 as a partnership between the Jefferson County Public Schools and Futura Plastics and Engineering, Inc., Louisville, Kentucky. The project targeted the workplace basic skills of plastic injection molding production workers. The skills classes improved the general education of the workers with…
Hotel & Food Service Industries. Workforce & Workplace Literacy Series.
ERIC Educational Resources Information Center
BCL Brief, 1992
1992-01-01
This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…
The BEST Blueprint. Quality ABE in the Workplace.
ERIC Educational Resources Information Center
Westberry, Susan
The Basic Educational Skills Training (BEST) workplace literacy demonstration model was designed to provide adult basic education (ABE) services simultaneously for multiple employers in Maury County, Tennessee. The BEST model focused on job-related instruction. The goal of the program was to achieve increased safety, productivity, and employee…
Upgrading Basic Skills for the Workplace.
ERIC Educational Resources Information Center
Askov, Eunice N.; And Others
Intended for trainers of literacy providers and practitioners in the field, this manual explains how to develop a workplace literacy program and market it to employers. Chapter 1 provides an overview and history of workplace literacy and recommends improvements in literacy services. Chapter 2 examines approaches to developing workplace programs,…
Narrowing the Skills Gap: Workplace Literacy Programs in Canada. Final Report.
ERIC Educational Resources Information Center
Ottawa Univ. (Ontario).
This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…
Workplace Literacy: A Resource Book.
ERIC Educational Resources Information Center
Guglielmino, Lucy Madsen; Byran, Valerie C.
This resource book provides information on developing a workplace literacy program, descriptions of Florida Workplace Literacy Programs, and an annotated bibliography of resources. An introduction discusses the problem of basic skills deficiencies, projections that indicate the problem will increase, the Florida context, and benefits realized when…
Managers' perceptions of radiographers' skills: current and future needs.
Akroyd, D; Wold, B
1996-01-01
As the healthcare delivery system changes, it is imperative to assess the skills of practitioners to ensure consistency between educational preparation and work place needs. The purpose of this study was to examine radiology managers' perception of selected workplace skills and new radiography graduates' ability to perform them. A random sample of 1,932 members of the American Healthcare Radiology Administrators (AHRA) received a questionnaire containing 35 skills categorized as basic, intermediate or advanced. Skills were ranked by the magnitude of the difference between managers' rating of importance of each skill and their rating of graduates' ability to perform that skill satisfactorily. In the basic skill area, the four top-ranked skills represented problem-solving ability or critical thinking. Of the five highest-ranked intermediate skills, the top three were patient care skills: venipuncture, taking vital signs and monitoring patient equipment. In the advanced skill area, six skills exhibited high values for the difference between importance and ability. Two of those related to patient care, three were non-technical and the sixth was the ability to perform CT in addition to basic radiography. Employers and educators should work together to seek educational methods that produce radiographers who are better prepared for the fast-changing workplace.
Writing in the Workplace: Implications for Human Resource Development
ERIC Educational Resources Information Center
Akdere, Mesut; Azevedo, Ross E.
2005-01-01
Writing in the workplace is among the understudied business topics in the field of HRD. Yet, the impacts of writing in today's workplace are significant, and organizations making it a priority benefit from it. Furthermore, writing is related to the issue of workplace literacy which is the umbrella term for basic communication skills. This…
ERIC Educational Resources Information Center
Schultz, Katherine
Although the National Workplace Literacy Program is relatively new, a new orthodoxy of program development based on particular understandings of literacy and learning has emerged. Descriptions of two model workplace education programs are the beginning points for an examination of the assumptions contained in most reports of workplace education…
Effective Communication. The Port of Baltimore Workplace Skills Development Project.
ERIC Educational Resources Information Center
Blumner, Ellen
This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to help office staff of port businesses develop basic interpersonal communication and time and stress management skills. The…
Maritime Math Review. The Port of Baltimore Workplace Skills Development Project.
ERIC Educational Resources Information Center
Janiszewski, Kathryn; Permut, Cathy
This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to help employees of port businesses develop basic math skills. The following topics are covered in the individual modules:…
ERIC Educational Resources Information Center
Sarmiento, Tony; Schurman, Susan
Unions and employers currently operate in an environment that does not support investment in skill development. However, competitiveness demands that both work and the way workers are educated and trained be radically restructured. In high-performance workplaces, participatory labor-management approaches to job-linked basic skills development are…
ERIC Educational Resources Information Center
Beaudin, Bart P.; And Others
This teacher's guide is intended for use in helping Kodak Corporation employees develop the basic reading skills required in their workplace. The following topics are covered in the individual modules: identifying and summarizing key ideas; mastering four techniques for accessing information (i.e., skimming, scanning, sequencing, and identifying a…
Federal Workplace Literacy Project. Internal Evaluation Report.
ERIC Educational Resources Information Center
Matuszak, David J.
This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…
Rural Workplace Literacy: Community College Partnerships.
ERIC Educational Resources Information Center
Barnett, Lynn, Ed.
In 1990, the American Association of Community and Junior Colleges developed a national workplace literacy demonstration project to raise awareness of the link between local economic development and basic workplace skill performance, and to stimulate a local leadership initiative around a community-wide effort to raise worker performance levels.…
Unions: Bread, Butter & Basic Skills.
ERIC Educational Resources Information Center
BCEL Newsletter for the Business Community, 1987
1987-01-01
Unions are natural providers of basic skills instruction. They are in daily workplace contact with their membership, are trusted to work on members' behalf, and speak the language of the worker. Unions are trying to address the needs of illiterate workers through collective bargaining arrangements in which employers contribute a percentage of…
ERIC Educational Resources Information Center
Ruhland, Sheila K.; Wilkinson, Richard F.
This document provides an overview of a project to identify the basic academic skills, advanced academic skills, and the higher-order workplace competencies for marketing education. It describes the following project activities: review of current literature and research in the field; review by business and industry representatives of the skills…
ERIC Educational Resources Information Center
Waite, Edmund; Evans, Karen; Kersh, Natasha
2014-01-01
Drawing on longitudinal data from the ESRC-funded "Adult Basic Skills and Workplace learning" project (2003-2008), together with recent findings from research undertaken under the auspices of the LLAKES research centre (Centre for Learning and Life Chances in Knowledge Economies and Societies), this paper seeks to explore the key factors…
Workforce Improvement Network 2000 Survey of Virginia Employers.
ERIC Educational Resources Information Center
Foucar-Szocki, Diane; Bolt, Les
A stratified random sample of Virginia's 4,000 employers with over 100 employees was surveyed about workplace-based foundational basic skills (oral and written communication, reading, math, thinking skills, teamwork, English proficiency, and basic computer literacy). A total of 446 surveys were sent with a usable response rate of 18 percent.…
Flowers in the Desert: The Impact of Policy on Basic Skills Provision in the Workplace
ERIC Educational Resources Information Center
Finlay, Ian; Hodgson, Ann; Steer, Richard
2007-01-01
In this paper we argue that learning in the workplace can bring considerable benefits for learners and employers. It draws on data from in-depth interviews and secondary sources from eight sites of work-based learning as part of wider research into the effects of five national policy mechanisms within the Learning and Skills Sector. We also have…
Improving Basic Skills in the Workplace. A Core Course for the Catering and Hospitality Industries.
ERIC Educational Resources Information Center
Collins, Lorraine
This training pack is designed for use with employees in the catering and hospitality industries. The material takes common workplace procedures and terminology and uses these as the basis for improving reading, writing, oral communication, and math skills. The pack is designed as a complete course of 13 modules over a period of 32-48 hours, but…
ERIC Educational Resources Information Center
World Education, Inc., New York, NY.
This curriculum handbook uses a hands-on approach to teaching basic skills and language for the U.S. workplace to students who are not familiar with many common tools and procedures. Although designed for Southeast Asian refugees, the curriculum can be adapted for use with other groups, including older adults or young people. The handbook consists…
Home and Career Skills. Grades 7 and 8.
ERIC Educational Resources Information Center
New York State Education Dept., Albany. Div. of Occupational Education Programs.
The broad objectives of this curriculum are to: (1) develop skills that lead to effective decision making, problem solving, and management in the home, school, community, and workplace; (2) develop concepts and skills basic to home and family responsibilities; and (3) develop personal skills that will enhance employment potential. The syllabus…
Implementing SCANS. Highlight Zone: Research @ Work.
ERIC Educational Resources Information Center
Packer, Arnold C.; Brainard, Scott
Foremost among efforts over the last decade to improve the work-related skills required of all young people to meet the demands of American's workplaces was the Secretary's Commission on Achieving Necessary Skills Commission (SCANS). Integral to SCANS were its three-part foundation (basic skills, thinking skills, and personal qualities) and these…
ERIC Educational Resources Information Center
Holland, Chris, Ed.; Frank, Fiona, Ed.; Caunt, Jaine Chisholm, Ed.
This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…
Basic Skills in the Hotel & Food Service Industries. Workforce & Workplace Literacy Series. Revised.
ERIC Educational Resources Information Center
BCEL Brief, 1993
1993-01-01
This report contains a list of 21 contacts and 9 references concerned with workplace literacy programs in the hotel and food service industries. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed are mostly reports of workplace literacy projects in…
ERIC Educational Resources Information Center
Braid, Mary; Macaskill, Sandra, Ed.
Workplace education (WPE) has a significant role to play in solving basic skills problems and in other training requirements. In addition to the benefit of a more able, adaptable work force, WPE leads to more contented workers, encouraged by better employment opportunities. In addition, employees benefit by being more confident both within the…
ERIC Educational Resources Information Center
Sperazi, Laura; And Others
The Massachusetts Workplace Education Initiative (MWEI) was begun in 1985 as an inter-agency effort to bring adult basic education and English-as-a-Second-Language (ESL) instruction directly into workplaces throughout the state. The impetus for the program was a concern for large numbers of workers who did not have the skills necessary to compete…
Basic Skills Testing & Training. 1996 AMA Survey. Summary of Key Findings.
ERIC Educational Resources Information Center
American Management Association, New York, NY.
The American Management Association's (AMA) 10th annual survey on workplace testing was mailed in January 1996 to a sample of its 9,500 member companies, resulting in 961 usable responses. The survey sought to determine how many firms test for "basic skills," how job applicants perform on these tests, how much the tests costs, and what firms do…
ERIC Educational Resources Information Center
Pritz, Sandra G.
Integrated programs provide students with a balanced mix of academic and vocational skills needed in the workplace and for lifelong learning. Basic skills in mathematics, science, and communication form the foundation for lifelong learning and the content for higher-order skills. Occupational skills depend on and do not exist apart from academic…
Workplace Literacy Demonstration Project.
ERIC Educational Resources Information Center
Kissack, Tessie Saenz, Comp.; Clymer-Spradling, Carol, Ed.
A model workplace literacy program is described that was designed to upgrade the basic skills of adult workers and developed by El Paso Community College in partnership with J&J Register Company, a Texas division of Philips Industries with approximately 300 workers. Pre-assessment results indicated that about 95 percent of the workers had…
Health Care Industry. Workforce & Workplace Literacy Series.
ERIC Educational Resources Information Center
BCEL Brief, 1991
1991-01-01
This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…
Workplace Basic Skills. A Study of 10 Canadian Programs.
ERIC Educational Resources Information Center
Taylor, Maurice
Presented in case study format, this report looks at different types of workplace literacy programs across Canada. It describes in some detail 10 particular work environments and the unique characteristics that have enabled each to offer quality worker education programs. Each case study provides information in these categories: profile (an…
Productive and Participatory: Basic Education for High-Performing and Actively Engaged Workers
ERIC Educational Resources Information Center
Jurmo, Paul
2010-01-01
The adult basic education field in the United States has experienced an ebb and flow of interest and investment in "worker education" over the past three decades. Although the rhetoric around workplace basic skills tends to focus on such outcomes as productivity and competitiveness, some proponents of worker basic education see it as a…
ERIC Educational Resources Information Center
Taylor, Marjorie; And Others
Anodizing, Inc., Teamsters Local 162, and Mt. Hood Community College (Oregon) developed a workplace literacy program for workers at Anodizing. These workers did not have the basic skill competencies to benefit from company training efforts in statistical process control and quality assurance and were not able to advance to lead and supervisory…
Workplace Math I: Easing into Math.
ERIC Educational Resources Information Center
Wilson, Nancy; Goschen, Claire
This basic skills learning module includes instruction in performing basic computations, using general numerical concepts such as whole numbers, fractions, decimals, averages, ratios, proportions, percentages, and equivalents in practical situations. The problems are relevant to all aspects of the printing and manufacturing industry, with emphasis…
Integrating Learner-Driven and Organization-Driven Agendas: A Workplace Study.
ERIC Educational Resources Information Center
Lessard, Richard
For the past 4 years, Alpena Community College (ACC) in Michigan has been involved in the Workplace Partnership Project (WPP), a federally funded program which brings basic skills classes into the worksite to help upgrade employees' math, reading, writing, problem-solving, and science knowledge. The college works with partner companies to help…
Workplace ESL Literacy in Diverse Small Business Contexts: Final Evaluation Report on Project EXCEL.
ERIC Educational Resources Information Center
Hemphill, David F.
Project EXCEL, a workplace literacy project involving four small business enterprises in San Francisco, is evaluated. The project focused on literacy and basic skills training for limited-English-proficient (LEP) workers. The businesses included the following: a communications and mass mailing firm; a dessert wholesale company; a Mexican…
VISIONS2 Learning for Life Initiative. Workplace Literacy Implementation Model.
ERIC Educational Resources Information Center
Walsh, Chris L.; Ferguson, Susan E.; Taylor, Mary Lou
This document presents a model for implementing workplace literacy education that focuses on giving front-line workers or first-line workers basic skills instruction and an appreciation for lifelong learning. The introduction presents background information on the model, which was developed during a partnership between a technical college and an…
Workplace Literacy Programs: A Review of the Literature.
ERIC Educational Resources Information Center
Dunn-Rankin, Patricia; Beil, Drake
This literature review observes that (1) there is an increasing need for enhancing job literacy skills among workers; (2) workplace literacy programs cover both basic literacy and job-related technical training; (3) successful curricula use job-related tasks and materials; and (4) management needs to be heavily involved and committed if a program…
World Geography. The Port of Baltimore Workplace Skills Development Project.
ERIC Educational Resources Information Center
Walker, Sam
This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to accomplish the following objectives: familiarize students with basic concepts of geography; give students knowledge of…
Selling Workplace ESL Instructional Programs. ERIC Digest.
ERIC Educational Resources Information Center
Burt, Miriam
Although basic skills and English language instruction are often viewed as real needs at the workplace, few companies provide this for their workers. Those that do are motivated by one or more of these factors: product quality improvement, commitment of top management to training and education, or the sales effort of an educational provider. Those…
The Workplace Literacy System Project (WLS). Final Performance Report.
ERIC Educational Resources Information Center
Poulton, Bruce R.
The Workplace Literacy System Project (WLS) prepared interactive CD-ROM discs containing about 50 hours of instruction and drill in basic skills presented within the context of the textile/apparel manufacturing industry. The project was conducted at a Sara Lee knit products plant in North Carolina. During the project, literacy task analyses were…
Lessons Learned: Job Skills Education Program. Final Report.
ERIC Educational Resources Information Center
National Alliance of Business, Inc., Washington, DC.
The Job Skills Education Program (JSEP) is a computer-based, functional basic skills curriculum and instructional delivery system originally designed for the U.S. Department of the Army. The U.S. Department of Labor funded an exploration of the feasibility of increasing the use of JSEP as a workplace literacy tool for employers. It was found that…
ERIC Educational Resources Information Center
Ettinger, Blanche; Perfetto, Edda
Using a developmental, hands-on approach, this text/workbook helps students master the basic English skills that are essential to write effective business correspondence, to recognize language errors, and to develop decision-making and problem-solving skills. Its step-by-step focus and industry-specific format encourages students to review,…
Integrating Industry Resources and Community Development: A Vision for the Future.
ERIC Educational Resources Information Center
Frost, Sally Joy
The Adult Basic Education Program at Umgeni Water, a water authority in South Africa, is a workplace literacy program that seeks to impart skills within the workplace that can be used in community development, benefiting both the business and community involved. From a pilot project in 1989, the adult education program at Umgeni Water has grown…
Educating Students about the World of Work: An Example of Active Engagement Pedagogy.
ERIC Educational Resources Information Center
Hansen, Tronn Doennestad; Camposarcone, Kirsten; Nicodemus, Teresa; Gorton, Laura; Hamilton, Lynn; Guth, Christine; Hinckley, Adele; Cane, Susan; Chambliss, Catherine
This paper describes an undergraduate level course developed with the dual agenda of teaching students basic empirical research skills and permitting them to explore concerns related to the workplace. Familiarizing students with workplace issues can assist them in making appropriate career choices and can help them to formulate plans for making a…
Presentation Skills. P.R.I.D.E. People Retraining for Industry Excellence.
ERIC Educational Resources Information Center
Burt, Lorna
This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace communication and public speaking course. The course is a review of basic speech concepts focused on helping participants to be comfortable in class discussions and speaking in front of an audience. Topics…
English Language for the Chemical Plant.
ERIC Educational Resources Information Center
Mercer County Community Coll., Trenton, NJ.
This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed for chemical plant employees, the course covers basic English speaking and writing skills needed to communicate effectively at work and outside the…
Plastics. A Handbook for Workplace Educators.
ERIC Educational Resources Information Center
Curry, Donna; Smith, Mikki
This handbook was designed to help adult literacy education teachers to understand the plastics industry, develop a curriculum, and teach basic skills classes in a plastics company. The book contains four main sections. The first section, on the basics of plastics, contains a brief history of the industry, an elementary description of the…
ERIC Educational Resources Information Center
Lippman, Laura; Keith, Julie
2009-01-01
Attention has been focused for decades on the need to improve high school students' preparation for the workplace. Employers report that nearly half of their entry-level employees are inadequately prepared and lack basic communication and critical thinking skills as well as a work ethic. Although a postsecondary credential is considered necessary…
Tests That Work: Designing and Delivering Fair and Practical Measurement Tools in the Workplace.
ERIC Educational Resources Information Center
Westgaard, Odin
This guide shows organization managers how to use tests to assess skills and values in the workplace, as well as how to develop good, fair tests without needing any other resources. Part 1, chapters 1 through 5, presents basic information about tests and their practical applications. Part 2 describes the 15 steps of the testing process. The…
Changing Channels: A Guide to Functional Literacy for the Automated Workplace.
ERIC Educational Resources Information Center
Conklin, Nancy Faires; Reder, Stephen
This paper was designed to assist educators and employers as they plan curricula in language and communication skills for students and employees entering, or experiencing a transition to, automated work settings. The strategies presented in this paper may be adaptable to secondary school business skills and basic English courses, pre-employment…
Evidence on Private Sector Training. Background Paper No. 7b.
ERIC Educational Resources Information Center
Mangum, Stephen L.
Today's postindustrial or information age requires a different mix and a more advanced level of basic employability skills than those needed in the industrial age. As a result, the workplace is now demanding a higher entrance level of employability skills than the schools have previously been asked to provide. In addition, information technology…
Workplace Literacy: Its Role in High Performance Organizations. ERIC Digest No. 158.
ERIC Educational Resources Information Center
Imel, Susan
In a high performance work organization (HPWO), employee basic skills are just one of many components. HPWOs feature the following: they have flatter organizational structures, have work done by teams of highly skilled workers, and have a focus on quality, customer service, and continuous improvement. The collaborative approach to workplace…
W.E.S.T. Pilot Project. Final Report.
ERIC Educational Resources Information Center
O'Gorman, Lori A. Stinson
The Saskatchewan Federation of Labor (SFL) conducted a Workers' Education for Skills Training, or WEST Program, to upgrade its membership's basic literacy skills. The purpose of the WEST Program was to develop, ensure access to, and build support for a workplace literacy program designed to meet the diverse needs of affiliates' members. Six…
Toward a World-Class Workforce.
ERIC Educational Resources Information Center
Illinois State Council on Vocational Education, Springfield.
A study of business and labor was conducted to define the performance skills expected of those entering the workplace in the 1990s and beyond. Survey respondents were 1,120 business people and 26 labor representatives in Illinois of whom 90 participated in follow-up roundtable discussions. Respondents identified and rank ordered nine basic skills:…
ERIC Educational Resources Information Center
Paris, Kathleen A.
The Wisconsin Workplace Partnership Training (WPT) program, which provides job-specific basic skills education to employees at their worksites, is a cooperative effort between the state's board of education, labor unions, and manufacturers association. At the time of the evaluation of the its third year, the program was operating at 23 sites…
ERIC Educational Resources Information Center
Lashof, Judith R.
The Vermont Institute for Self Reliance (VISR) conducted a Basic Educational Skills for Training (BEST) program, a national demonstration project in workplace literacy, from April 1990 to March 1992. BEST provided learner-centered, context-based literacy instruction onsite, on company time, at two General Electric (GE) Aircraft Engines Rutland…
ERIC Educational Resources Information Center
Blackmore, Jill
Implicit in the human capital approach of 20th-century educational rhetoric in Australia was the belief that schools imparted vocationally useful cognitive skills beyond basic literacy and numeracy. These skills were believed to be transferable to the workplace and to increase the productivity of the individual to the benefit of society. For…
Teaching for Workplace Success. Occasional Paper No. 113.
ERIC Educational Resources Information Center
Champagne, Audrey
Following some years of eclipse by the basics, imparting thinking ability to students is once again emerging as the primary goal of public education. How to teach thinking skills, is, however, subject to question. For example, not only is the domain of the higher order skills broad and imprecisely specified, there is also considerable naivete in…
ERIC Educational Resources Information Center
Watts, Beverly Kinsey
2011-01-01
Competent mathematical skills are needed in the workplace as well as in the college setting. Adults in Adult Basic Education classes and programs generally perform below high school level competency, but very few studies have been performed investigating the predictors of mathematical success for adults. The current study contributes to the…
ERIC Educational Resources Information Center
Saint Louis Community Coll., MO.
The 18-month Skills Today for Advancement Tomorrow (STAT) program, a partnership among St. Louis Community College, the St. Louis Public Schools' Adult Basic Education Program, and Blue Cross and Blue Shield of Missouri, had the following objectives: (1) provide counseling and training for 370 current Blue Cross and Blue Shield workers; (2)…
Teaching High School Students To Write for Life Outside of School.
ERIC Educational Resources Information Center
Knight, Lorraine Rushing
A practicum (which took place at a high school in an urban community in the Southeastern United States) was designed to give high school students the opportunity to gain writing skills that meet the challenge of real-world demands. Students need to be competent in basic skills, the use of computers, and applications that meet workplace challenges…
ERIC Educational Resources Information Center
Sabatini, John P.
An analysis was conducted of the results of a formative evaluation of the LiteracyLink "Workplace Essential Skills" (WES) learning system conducted in the fall of 1998. (The WES learning system is a multimedia learning system integrating text, sound, graphics, animation, video, and images in a computer system and includes a videotape series, a…
Endless Change in the Learning and Skills Sector: The Impact on Teaching Staff
ERIC Educational Resources Information Center
Edward, Sheila; Coffield, Frank; Steer, Richard; Gregson, Maggie
2007-01-01
This paper explores the impact of change on tutors and managers in 24 learning sites in England, in vocational courses at Level 1 or Level 2 in further education (FE) colleges and in basic skills provision in adult community education and workplaces. We discuss the views of these participants in the research project, "The Impact of Policy on…
ERIC Educational Resources Information Center
Coast Community Coll. District, Costa Mesa, CA.
This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses conflict resolution, focuses on helping employees understand…
ERIC Educational Resources Information Center
Mercer County Community Coll., Trenton, NJ.
This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees of medical establishments learn medical terminology, this course provides information on basic word structure, body parts, suffixes and…
[A functional analysis of healthcare auditors' skills in Venezuela, 2008].
Chirinos-Muñoz, Mónica S
2010-10-01
Using functional analysis for identifying the basic, working, specific and generic skills and values which a health service auditor must have. Implementing the functional analysis technique with 10 experts, identifying specific, basic, generic skills and values by means of deductive logic. A functional map was obtained which started by establishing a key purpose based on improving healthcare and service quality from which three key functions emerged. The main functions and skills' units were then broken down into the competitive elements defining what a health service auditor is able to do. This functional map (following functional analysis methodology) shows in detail the simple and complex tasks which a healthcare auditor should apply in the workplace, adopting a forward management approach for improving healthcare and health service quality. This methodology, expressing logical-deductive awareness raising, provides expert consensual information validating each element regarding overall skills.
ERIC Educational Resources Information Center
Schaffhauser, Dian
2010-01-01
Two-year institutions are increasingly jammed with students who lack academic readiness--a command of those basic skills that will help them find employment in the workplace or continue on to four-year institutions. That's where remedial--or developmental--classes come into the picture. Community colleges are investing heavily in remedial programs…
VISIONS2 Learning for Life Initiative. Final Report.
ERIC Educational Resources Information Center
Orangeburg-Calhoun Technical Coll., Orangeburg, SC.
During the Learning for Life Initiative, a technical college and an adult education center partnered with two area businesses to develop and deliver job-specific workplace literacy and basic skills training to employees. Major activities of the initiative included the following: comprehensive staff development program for all project instructors,…
Measurement for Work. Teaching Guide and Sample Learning Activities.
ERIC Educational Resources Information Center
Angel, Margo; Bolton, Chris
This document is intended to help Australian technical and further education instructors in New South Wales (TAFE NSW) identify teaching principles and learning activities that they can use to help adult learners master the mathematics processes, knowledge, and skills needed to perform basic measurement tasks in today's workplace. The materials…
Literacy and Trowel Trades Project. Evaluation Report.
ERIC Educational Resources Information Center
International Masonry Inst., Washington, DC.
In a workplace literacy program designed by the International Union of Bricklayers and Allied Craftsmen and the International Masonry Institute, the basic skills of 615 participants were assessed in mathematics, reading, writing, presentation, listening-responding, and problem-solving at sites in Chicago, Los Angeles, and New York. Available data…
A Labor Perspective on Basic Skills.
ERIC Educational Resources Information Center
Sarmiento, Anthony R.
Most major workplace literacy programs involve unions. Organized labor's current leadership in worker education and training is not a continuation of earlier activities but an expansion of union interest and activity that is unprecedented in the history of organized labor. These efforts do not rely on public funding, because many unions have…
Housekeeping ESL. Workplace Literacy Curriculum for Hotels.
ERIC Educational Resources Information Center
Van Duzer, Carol; And Others
This curriculum for hotel employees is based on the analyses of worksite tasks and interactions. Hotel housekeepers were observed on the job, supervisors were consulted, and existing resources were reviewed to determine the language and basic skills needed to effectively and efficiently perform job duties. Twelve curriculum units were developed,…
Project SIDE. Performance Report. 1992-1993.
ERIC Educational Resources Information Center
Alabama Southern Community Coll., Monroeville.
This document consists of the performance report and evaluation report of the second funding of Project SIDE, a workplace literacy project at Alabama Southern Community College (ASCC). The performance report contains the following: a list of the industrial partners; basic skills framework; chronological listing by company of courses offered;…
34 CFR 472.20 - What priorities may the Secretary establish?
Code of Federal Regulations, 2012 CFR
2012-07-01
... VOCATIONAL AND ADULT EDUCATION, DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM How Does the... to projects training adult workers who have inadequate basic skills and who— (1) Are currently unable... 34 Education 3 2012-07-01 2012-07-01 false What priorities may the Secretary establish? 472.20...
34 CFR 472.20 - What priorities may the Secretary establish?
Code of Federal Regulations, 2014 CFR
2014-07-01
... VOCATIONAL AND ADULT EDUCATION, DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM How Does the... to projects training adult workers who have inadequate basic skills and who— (1) Are currently unable... 34 Education 3 2014-07-01 2014-07-01 false What priorities may the Secretary establish? 472.20...
34 CFR 472.20 - What priorities may the Secretary establish?
Code of Federal Regulations, 2013 CFR
2013-07-01
... VOCATIONAL AND ADULT EDUCATION, DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM How Does the... to projects training adult workers who have inadequate basic skills and who— (1) Are currently unable... 34 Education 3 2013-07-01 2013-07-01 false What priorities may the Secretary establish? 472.20...
34 CFR 472.20 - What priorities may the Secretary establish?
Code of Federal Regulations, 2011 CFR
2011-07-01
... VOCATIONAL AND ADULT EDUCATION, DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM How Does the... to projects training adult workers who have inadequate basic skills and who— (1) Are currently unable... 34 Education 3 2011-07-01 2011-07-01 false What priorities may the Secretary establish? 472.20...
ERIC Educational Resources Information Center
Pennsylvania State Univ., University Park. Coll. of Education.
Includes the following among 52 papers: "Accelerated Degree Programs" (Anderson et al.); "Basic Skills in the Workplace" (Askov); "Breaking All the Rules" (Baird); "Data Mining for Factors Affecting the Implementation of Interactive, Computer-Mediated Instructional Techniques for Students at a Distance"…
Technology skills assessment for deaf and hard of hearing students in secondary school.
Luft, Pamela; Bonello, Mary; Zirzow, Nichole K
2009-01-01
To BE COMPETITIVE in the workplace, deaf and hard of hearing students must not only possess basic computer literacy but also know how to use and care for personal assistive and listening technology. An instrument was developed and pilot-tested on 45 middle school and high school deaf and hard of hearing students in 5 public school programs, 4 urban and 1 suburban, to assess these students' current technology skills and to prepare them for post-high school expectations. The researchers found that the students' computer skills depended on their access to technology, which was not always present in the schools. Many students also did not know basic care practices or troubleshooting techniques for their own personal hearing aids (if worn), or how to access or use personal assistive technology.
NASA Astrophysics Data System (ADS)
Alexander, William A.
In recent years, business and industry have been vocal critics of education. Critics complain the American workforce, particularly young people, are deficient in workplace skills. A survey of 500 randomly selected Ohio businesses was used to determine opinions of respondents related to workplace skills gaps, rising skill levels, and level and type of critical thinking used on the job by all employees and entry-level employees. Four of 18 science outcomes promoted by the Ohio Department of Education had an application in business and these required critical-thinking skills to complete. These four formed the foundation in the survey because they provided a connection between thinking skills required on the Ohio 12 th Grade Proficiency Test and those required on the job. Pearson correlation coefficient was used to identify correlation between responses. The alpha level was p ≤ .05. Stepwise multiple linear regression analysis was conducted to identify significant (p ≤ .05) relationships between variables as represented by responses. In addition, one version of the Science Section of the Ohio 12th Grade Proficiency Test was analyzed for use of critical thinking using the SCAN's critical-thinking attributes as a standard. There were several findings related to workplace skills and critical thinking. Only 17.1% of respondents indicated dissatisfaction with the basic academic skill level of their employees. A majority (71.1%) of responding businesses perceived a lack of work ethic as more important than deficient academic skills. Only 17.1% of respondents reported the skill level of their entry-level employees was rising. Approximately 1/3 of responding businesses required no critical thinking at all from their entry-level employees. Small businesses were significantly more likely to require higher levels of critical thinking from their entry level employees than larger businesses. Employers who reported rising skill levels in entry-level employees required all of their employees to exhibit critical thinking similar to that required on the four tested outcomes on the Science Section, Ohio 12th Grade Proficiency Test.
Health systems research training enhances workplace research skills: a qualitative evaluation.
Adams, Jolene; Schaffer, Angela; Lewin, Simon; Zwarenstein, Merrick; van der Walt, Hester
2003-01-01
In-service education is a widely used means of enhancing the skills of health service providers, for example, in undertaking research. However, the transfer of skills acquired during an education course to the workplace is seldom evaluated. The objectives of this study were to assess learner, teacher, and health service manager perceptions of the usefulness, in the work setting, of skills taught on a health systems research education course in South Africa and to assess the extent to which the course stimulated awareness and development of health systems research in the work setting. The education course was evaluated using a qualitative approach. Respondents were selected for interview using purposive sampling. Interviews were conducted with 39 respondents, including all of the major stakeholders. The interviews lasted between 20 and 60 minutes and were conducted either face to face or over the telephone. Thematic analysis was applied to the data, and key themes were identified. The course demystified health systems research and stimulated interest in reading and applying research findings. The course also changed participants' attitudes to routine data collection and was reported to have facilitated the application of informal research or problem-solving methods to everyday work situations. However, inadequate support within the workplace was a significant obstacle to applying the skills learned. A 2-week intensive, experiential course in health systems research methods can provide a mechanism for introducing basic research skills to a wide range of learners. Qualitative evaluation is a useful approach for assessing the impacts of education courses.
Second-Year Accountability Report for WorkFirst Training Programs.
ERIC Educational Resources Information Center
Washington State Board for Community and Technical Colleges, Olympia.
In 1998, Washington passed into law WorkFirst, its version of the federal welfare reform program, Temporary Assistance for Needy Families (TANF). Colleges were funded for four training programs: (1) Pre-Employment Training; (2) Tuition Assistance; (3) Workplace Basic Skills; and (4) Families That Work. This paper presents the overall second-year…
Project T.E.A.M. (Technical Education Advancement Modules). Fundementals of Workplace Integration.
ERIC Educational Resources Information Center
Kraeling, Vicki
This module is one of a series of instructional guides developed by Project TEAM (Technical Education Advancement Modules), a cooperative demonstration program for high technology training for unemployed, underemployed, and existing industrial employees whose basic technical skills are in need of upgrading. The module is a 27-hour overview course…
Supporting Adults to Address Their Literacy Needs Using E-Learning
ERIC Educational Resources Information Center
Fletcher, Jo; Nicholas, Karen; Davis, Niki
2011-01-01
Many adults need help with literacy learning. This is extremely challenging for the tertiary education sector and workplace-situated learning organisations. E-learning may be an effective and efficient way to improve the delivery of teaching of basic skills to learners. Our research study included five embedded case studies within one tertiary…
[Project EXCEL. Curriculum for Casa Sanchez, Inc.: Modules 1-6.
ERIC Educational Resources Information Center
Career Resources Development Center, Inc., San Francisco, CA.
Six curriculum modules for Casa Sanchez, a San Francisco Mexican restaurant and food product manufacturer, are presented. Casa Sanchez was one of four small businesses involved in Project EXCEL, a workplace literacy project that focused on literacy and basic skills training for limited English proficient (LEP) workers. The modules are as follows:…
POWER for Progress: A Model for Partnerships in Workplace Literacy.
ERIC Educational Resources Information Center
Triton Coll., River Grove, IL.
Project POWER is an educational program developed jointly by Triton College, River Grove, Illinois, and the Labor Management Center of the Mid-Metro Economic Development Group, for employees of local companies who are interested in improving basic skills in English, reading, mathematics, and writing, as well as for employees who want to prepare…
JOBS. A Partnership between Education and Industry.
ERIC Educational Resources Information Center
Mann, Sandra; And Others
This packet contains 15 lessons developed in a workplace basic skills project for the metal casting industry established jointly by Central Alabama Community College and Robinson Foundry, Inc. The lessons cover the following topics: (1) green sand schedule; (2) the core room; (3) the core room (continued); (4) figuring time; (5) the cleaning room;…
[Project EXCEL: Curriculum for Just Desserts, Inc.: Modules 1-6.
ERIC Educational Resources Information Center
Career Resources Development Center, Inc., San Francisco, CA.
Six curriculum modules for Just Desserts, a San Francisco wholesale bakery company, are presented. Just Desserts was one of four small businesses involved in Project EXCEL, a workplace literacy project that focused on literacy and basic skills training for limited-English-proficient (LEP) workers. The modules are as follows: (1) Bakery Vocabulary…
Instructional Alignment of Workplace Readiness Skills in Marketing Education
ERIC Educational Resources Information Center
Martin, Sarah J.; Reed, Philip A.
2015-01-01
This study examined high school marketing education teachers' knowledge of workplace readiness skills and whether that knowledge had an impact on student workplace readiness skill achievement. Further, this study examined the usage of Virginia's 13 Workplace Readiness Skills curriculum and identified the teaching methods and instructional…
Project EXCEL. Final Performance Report, March 1, 1991-October 31, 1992.
ERIC Educational Resources Information Center
Career Resources Development Center, Inc., San Francisco, CA.
Project EXCEL is a workplace literacy project involving four small business enterprises in San Francisco. Over a 19-month period, the project focused on literacy and basic skills training for 271 limited-English-proficient (LEP) workers. All training was conducted at the work sites, and a variety of support services were provided, including…
Technological Proficiency as a Key to Job Security. Trends and Issues Alert No. 6.
ERIC Educational Resources Information Center
Imel, Susan
Although not all current jobs require basic computer skills, technological advances in society have created new jobs and changed the ways many existing jobs are performed. Clearly, workers who are proficient in technology have a greater advantage in the current workplace and the need for technologically proficient workers will only continue to…
The Missing Link: Workplace Education in Small Business.
ERIC Educational Resources Information Center
Chisman, Forrest P.
An 18-month, 3-phase study examined formal employer-sponsored basic skills instruction in small- and medium-sized firms. Data were gathered through the following methods: in-depth case studies of 72 small and medium firms in 5 states, a series of linked national surveys of 11,000 randomly selected firms, follow-up telephone surveys of 4,317 of…
ERIC Educational Resources Information Center
Seminole Community Coll., Sanford, FL.
Project "Growth Opportunities through Learning and Doing" (GOLD), Seminole Community College's basic skills update program, enrolled 107 students at 2 manufacturing facilities from April 1995-February 1998. Employees from Siemens Telecom Network (formerly known as Siemens Stromberg-Carlson) studied offsite in a classroom equipped with 10 computers…
Mediation skills for conflict resolution in nursing education.
Cheng, Fung Kei
2015-07-01
Encountering conflicts among family members in hospital produces burnout among nurses, implying a need for alternative dispute resolution training. However, current nursing education pays more attention to counselling skills training than to mediation. The present report examines the fundamental concepts of mediation, including its nature, basic assumptions and values, and compares those with counselling. Its implications may open a discussion on enhancing contemporary nursing education by providing mediation training in the workplace to nurses so that they can deal more effectively with disputes. Copyright © 2015 Elsevier Ltd. All rights reserved.
ERIC Educational Resources Information Center
Thies, Anna-Lena; Weissenstein, Anne; Haulsen, Ivo; Marschall, Bernhard; Friederichs, Hendrik
2014-01-01
Simulation as a tool for medical education has gained considerable importance in the past years. Various studies have shown that the mastering of basic skills happens best if taught in a realistic and workplace-based context. It is necessary that simulation itself takes place in the realistic background of a genuine clinical or in an accordingly…
The Missing Link: Workplace Education in Small Business.
ERIC Educational Resources Information Center
BCEL Newsletter for the Business & Literacy Communities, 1992
1992-01-01
A study sought to determine how and why small businesses invest or do not invest in basic skills instruction for their workers. Data were gathered through a national mail and telephone survey of a random sampling of 11,000 small (50 or fewer employees) and medium-sized (51-400 employees) firms, a targeted mail survey of 4,317 manufacturers, a…
ERIC Educational Resources Information Center
Kuckkan, Kevin G.
This book, which is intended for teachers of middle school and high school students, outlines a subject-integrated method for helping students explore concepts and situations encountered in the career world and recognize the connections that exist between classroom knowledge and the world of work. The book contains a brief introduction, list of…
ERIC Educational Resources Information Center
Sarmiento, Tony
Workplace literacy programs can support the path toward either low wages or high skills. Instead of the "high skill" path, most U.S. companies follow the "low wage" path. Depending on who is involved, which program goals are selected, and what planning process is followed, a workplace literacy program can maintain outdated workplaces or foster…
ERIC Educational Resources Information Center
Business and Technology Education Council, London (England).
Britain's National Vocational Qualifications (NVQs) are work qualifications that measure what an employee or potential employee can do as well as how much he or she knows and understands about a particular job. Used as written proof of usable workplace skills that can be put to profitable use by an employer, NVQs range from basic Level 1, for…
ERIC Educational Resources Information Center
Proper, Len
This report summarizes the 18 programs that have received Governor's Workforce Excellence Awards in Ohio over the past 3 years. The 18 award winning programs (based in companies employing from 75 to 16,000 employees) focus on the basic literacy, thinking, and personal skills that every Ohio worker must possess. They were selected from nearly 100…
ERIC Educational Resources Information Center
Holmes, Janet; Marra, Meredith
2011-01-01
Narratives are often overlooked in workplace talk, but they contribute in crucial ways to relationship building and identity construction in workplace interaction. In this article we analyse narratives told by skilled migrants from non-English-speaking backgrounds during a workplace internship conducted as part of a Workplace Communication course.…
ERIC Educational Resources Information Center
Nabisco, Richmond, VA.
A workplace literacy project was conducted at the Nabisco Richmond Facility for the following purposes: to determine what academic skills are necessary to perform 10 selected jobs, to develop a validated assessment to evaluate an employee's literacy skills, to develop a job-specific curriculum to improve skill deficits, and to provide an…
ERIC Educational Resources Information Center
Mosenthal, Peter B.; Hinchman, Kathleen A.
An evaluation of this Syracuse, New York workplace literacy skills improvement project had three purposes: to characterize changes in the baseline performance of adults' workplace literacy skills as a function of instructional treatment; to characterize changes in workers' and supervisors' perceptions of worker effectiveness as a function of…
Communication Skills for Workplace Assessors.
ERIC Educational Resources Information Center
Corbett, Deborah
This document is designed to help develop the communication skills of individuals training for the position of workplace assessor in Australia's National Training Framework and practicing workplace assessors who require additional assistance with on-the-job communication skills. The document consists of 11 units of study that each contain some or…
Basic cardiac life support education for non-medical hospital employees.
Sim, M S; Jo, I J; Song, H G
2009-05-01
The International Liaison Committee on Resuscitation (ILCOR) recommends that strategies should be implemented that promote cardiopulmonary resuscitation (CPR) training in the workplace. Non-medical employees at a hospital were therefore trained to conduct basic life support (BLS). Subject background information, test results and survey findings were examined and factors affecting BLS skill acquisition were studied. Of 1432 non-medical employees at a hospital trained to conduct BLS, 880 agreed to participate in the survey. The training course consisted of a single session of 3 h of lectures, practice and testing. Skill acquisition was assessed using a 13-item skill checklist and a 5-point overall competency scale. The effects of age, gender, type of job, educational status, a previous history of CPR training and level of subject-perceived training difficulty were examined. According to total checklist scores, subjects achieved a mean (SD) score of 8.66 (3.57). 22.3% performed all 13 skills. Based on 5-point overall competency ratings, 43.7% of subjects were rated as "competent", "very good" or "outstanding". Age (<40 years and >or=40 years) was the only factor that significantly affected skill acquisition (skill acquisition by those >or=40 years of age was poorer than by those aged <40 years). Traditional BLS training is less effective in individuals aged >or=40 years.
ERIC Educational Resources Information Center
Business and Technology Education Council, London (England).
Britain's National Vocational Qualifications (NVQs) are work qualifications that measure what an employee or potential employee can do as well as how much he or she knows and understands about a particular job. Used as written proof of usable workplace skills that can be put to profitable use by an employer, NVQs range from basic Level 1, for…
Language & Communication Skills Curriculum Binder. Workplace Training Project.
ERIC Educational Resources Information Center
Lane Community Coll., Eugene, OR.
This document, which is intended for workplace trainers, contains materials for conducting 10 workplace language and communication skills courses that were developed through the Workplace Training Project, which was a partnership involving Lane Community College in Oregon and five area businesses. The courses were developed by project staff based…
MBA Students' Workplace Writing: Implications for Business Writing Pedagogy and Workplace Practice
ERIC Educational Resources Information Center
Lentz, Paula
2013-01-01
Employers frequently complain about the state of their employees' writing skills. Much of the current research on this subject explores workplace writing skills from the employer's perspective. However, this article examines workplace writing from the employees' perspective. Specifically, it analyzes MBA students' responses to a course assignment…
ERIC Educational Resources Information Center
Hillsman, Terron L.; Kupritz, Virginia W.
2010-01-01
This ethnographic study extends the findings of earlier research that authenticated the impact of workplace design features on newly acquired communication skills back on the job. The qualitative nature of the earlier study, however, limited quantitative measurement of workplace design features that may have an impact on learned skills. This study…
Thinking Beyond Numbers: Learning Numeracy for the Future Workplace. Support Document
ERIC Educational Resources Information Center
Marr, Beth; Hagston, Jan
2007-01-01
The use, learning and transfer of workplace numeracy skills, as well as current understandings of the term numeracy, are examined in this study. It also highlights the importance of numeracy as an essential workplace skill. "Thinking Beyond Numbers: Learning Numeracy for the Future Workplace" challenges the training system and training…
NASA Astrophysics Data System (ADS)
Windisch, Hendrickje Catriona
2016-06-01
Low basic skills levels of adults are a complex policy problem which has neither straightforward causes nor solutions, and successful interventions are still relatively rare. Tackling serious literacy and numeracy weaknesses among adults is challenging, partly because the task itself is difficult, and partly because even if accomplished successfully, the returns on the investment (of expertise, time and money) are uncertain. The Survey of Adult Skills, an international investigation conducted in 22 member and two partner countries of the Organisation for Economic Co-operation and Development (OECD) as part of the Programme for the International Assessment of Adult Competencies (PIAAC), has revealed that a considerable number of adults possess only limited literacy and numeracy skills. Governments now recognise the need to upskill these adults in order to maintain national prosperity. This literature review examines current evidence on policy interventions for adults with low literacy and numeracy proficiencies to pinpoint what has so far proven to motivate adults to join and persist in basic literacy and numeracy learning. The author identifies three approaches which seem promising in helping to address individual learners' needs: (1) adapting instruction to learners' needs by means of regular assessment (formative assessment); (2) complementary e-learning (blended learning); and (3) contextualisation of basic skills provision both at work and at home (workplace learning and family literacy). The central challenge is to put the evidence to work.
Training 21st-century workers: Facts, fiction and memory illusions
NASA Astrophysics Data System (ADS)
Abadzi, Helen
2016-06-01
Technological achievements require complex skills for the workplace, along with creativity, communication, and critical thinking. To compete effectively in the global economy, governments must provide their citizens with relevant education and training. To help close the skills gap, international agencies often advise governments of developing countries to de-emphasise basic knowledge and focus instead on complex cognition and systemic improvements. However, the donors' advice may be due to memory biases of highly educated people. Such training strategies would fail most students, because complex skills are built by combining and automatising shorter chains of thoughts or behaviours. An effective training process requires much practice, feedback and rearrangement of subcomponents over time. Execution of various tasks must become automatic and effortless to avoid using up too much of the very limited capacity of what is termed the "working memory". Marketable skills are those skills which are fluently performed without excessive cognitive load. To provide complex skills for all, including non-cognitive skills, curricula should therefore first ensure detailed instruction and practice of basic components which can then be strung together and applied to new tasks. Policy advisers seem unaware of these scientific insights, so they are not taken into account. The article reviews the essential neurocognitive functions involved in the acquisition and execution of skills chains. The author concludes that to improve the skills of economically disadvantaged populations, donors and governments must acquire expertise and offer advice on the basis of cognitive science.
Communication in the Workplace.
ERIC Educational Resources Information Center
Shmerling, Leah
Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…
Instructional Alignment of Workplace Readiness Skills in Career and Technical Education
ERIC Educational Resources Information Center
Martin, Sarah Jane
2009-01-01
The United States faces a skills shortage that goes beyond academic and technical skills. Employers report entry-level workers lack the necessary "soft" skills, also referred to as workplace readiness skills, needed for success in the workforce; thus, calling on educational institutions to make improvements in high school curriculum in…
NASA Astrophysics Data System (ADS)
Itoh, Michiko; Jomura, Makoto; Hongo, Tetsuyuki; Chohji, Tetsuji
According to our feasibility study in 2005, many of small and medium-sized companies in and around Toyama city asked their young engineers for originality and strong will to try and solve problems positively in their workplaces. These skills have a lot in common with “Basic Competencies of Employees” advocated by the Ministry of Economy, Trade and Industry, Japan. Since Toyama National College of Technology has an accumulated educational know-how to nurture “Basic Competencies of Employees” , we have applied this to develop a course of training programs for young engineers. Through four year‧s practice and improvement, we have established and evaluated this training course. We show the details of our course in this report.
Modelling Graduate Skill Transfer from University to the Workplace
ERIC Educational Resources Information Center
Jackson, Denise
2016-01-01
This study explores skill transfer in graduates as they transition from university to the workplace. Graduate employability continues to dominate higher education agendas yet the transfer of acquired skills is often assumed. The study is prompted by documented concern with graduate performance in certain employability skills, and prevalent skill…
Workplace Skills Enhancement Project. Final Report.
ERIC Educational Resources Information Center
Seattle-King County Private Industry Council, Seattle, WA.
The Seattle-King County Private Industry Council developed and delivered a workplace literacy program in partnership with the following agencies: Employment Opportunities Center, Refugee Federation Services Center, and Center for Career Alternatives. The program provided significant workplace literacy skills to 325 actual enrollees (266 Asian, 15…
BEST (Better Educational Skills Training). Final Report.
ERIC Educational Resources Information Center
Vermont Adult Learning, Rutland.
This document contains a final report, evaluation report, and materials from the Better Educational Skills Training (BEST) workplace literacy program in Vermont. The seven-page final report describes program components: (1) expanding and institutionalizing the workplace literacy program developed through two previous national workplace literacy…
ERIC Educational Resources Information Center
Smith, Polly; King, Richard
This packet contains four sets of lesson plans designed for the workplace curriculum for housekeeping employees at the Sheraton Anchorage Hotel (Anchorage, Alaska), as part of the Anchorage Workplace Literacy Program. The lesson plans, which are correlated with Laubach literacy method skills books levels 1-3, include conversation (dialogue,…
ERIC Educational Resources Information Center
Business and Technology Education Council, London (England).
Britain's National Vocational Qualifications (NVQs) are work qualifications that measure what an employee or potential employee can do as well as how much he or she knows and understands about a particular job. Used as written proof of usable workplace skills that can be put to profitable use by an employer, NVQs range from basic Level 1, for…
WINS: Workplace Improvement of Necessary Skills. Final Report.
ERIC Educational Resources Information Center
Dwyer, Ann
The Workplace Improvement of Necessary Skills (WINS) project was initiated by a statewide coalition of Washington businesses and educational institutions to prepare workers in a number of high-performance workplaces to participate fully in their work environments. Together, the project's 11 sites served 872 participants. All project instructors…
Lin, Yuh-Hsuan; Hsiao, Shu-Tai Sheen; Lin, Chiou-Fen; Yang, Chyn-Yng; Chung, Min-Huey
2018-02-01
Workplace bullying is known to have a significant and detrimental effect on the physical and psychological outcomes of its victims. The reactions of victims to bullying may decrease clinical care outcomes and patient safety. To explore the relationship between workplace bullying and the attitudes of female nurses toward the safety of their patients. This cross-sectional survey study used convenience sampling. Participants included female nurses from a regional teaching hospital. The research tool was a three-part, structured questionnaire that included a basic personal information datasheet, negative behavior scale, and patient safety attitude scale. The researcher distributed 420 questionnaires and collected 329 valid samples (valid return rate: 78.3%). Data were analyzed using SPSS software version 22.0. The analysis found that 29.8% of the participants had suffered from various degrees of workplace bullying. The mean score for patient safety attitudes was 3.58 (standard deviation = 0.55). Workplace bullying and patient safety attitudes were negatively correlated (p < .1), and being a recipient of workplace bullying was identified as a significant predictor of attitudes toward patient safety. Based on the results, we suggest that supervisors should take the initiative to care for their nursing staffs and to provide them with training in conflict-oriented skills. Organization managers should set up relevant committee-notification mechanisms that construct the safe working environment necessary to reduce workplace bullying and to enhance the patient safety attitudes of nurses, which will indirectly improve the quality of patient care.
The Need for Work Force Education. Fastback 350.
ERIC Educational Resources Information Center
Gordon, Edward E.
Educational problems underlie the crisis in the high-tech workplace. Insufficient expenditures for workplace education result in low productivity. Technology requires a skilled work force; the chief competitive advantage for a nation will be its skilled workers. Workplace literacy has been a half-hearted effort. Investment of billions by U.S.…
Workplace Literacy Teacher Training: Strategies for Instruction.
ERIC Educational Resources Information Center
Harrington, Lois G.; And Others
These four learning guides comprise one of four packages in the Workplace Literacy Teacher Training series that provides information and skills necessary for the user to become a successful instructor in an effective workplace literacy program. The guides in this package focus on the skills at the heart of such programs--communication, reading,…
Workplace Literacy and Numeracy Learning: An Opportunity for Trade Union Renewal in Australia?
ERIC Educational Resources Information Center
Yasukawa, Keiko; Brown, Tony; Black, Stephen
2012-01-01
This paper first examines the current literacy and numeracy "crisis" in Australian workplaces where loss of productivity, lack of take-up in training, and skills shortages are being blamed on workers' lack of literacy and numeracy skills. Literacy and numeracy in workplaces are more complex and require alternative understandings of…
Workplace Learning Curriculum Guides. Volume V: Functional Skills.
ERIC Educational Resources Information Center
Colorado Community Coll. and Occupational Education System, Denver.
This volume, one of a series of eight curriculum guides compiled by the Colorado Workplace Learning Initiative: 1991-92, includes five courses on functional skills for a workplace literacy curriculum. Introductory materials include a table of contents, a list of the curriculum topics covered in each guide, and a section called "Hello…
Employee to employer communication skills: balancing cancer treatment and employment.
Brown, Richard F; Owens, Myra; Bradley, Cathy
2013-02-01
Cancer patients face difficulties in accessing legally mandated benefits and accommodations when they return to the workplace. Poor employer-employee communication inflates these difficulties. Although proven methods to facilitate physician-patient communication exist, these have not been applied to the workplace. Thus, we aimed to assess the feasibility and utility of applying these methods to educate patients about their workplace rights and provide them with communication skills training to aid their conversations with their employers. A DVD was produced to educate patients and facilitate workplace communication. Participants consisted of 28 solid tumor cancer patients (14 women and 14 men) who completed primary cancer treatment in the past 12 months and were employed at the time of diagnosis. Participants watched a communication skills training DVD and completed a telephone interview. The interview elicited information about workplace experiences and evaluation of the DVD training program. The physician-patient communication skills training model utilized was successfully translated to the employer-employee setting. All but one participant found the DVD useful and easy to understand and indicated a high degree of confidence in using the communication skills to help them ask for workplace accommodations. All participants agreed that it would help newly diagnosed patients in discussions with their employers. Our data provides promising preliminary evidence that patient communication skills training can be applied to the workplace setting and is a welcomed aid to newly diagnosed cancer patients in their discussions with employers regarding the impact of treatment on their work performance and needs for accommodations. Copyright © 2011 John Wiley & Sons, Ltd.
ERIC Educational Resources Information Center
Giroldi, Esther; Veldhuijzen, Wemke; Geelen, Kristel; Muris, Jean; Bareman, Frits; Bueving, Herman; van der Weijden, Trudy; van der Vleuten, Cees
2017-01-01
To inform the development of recommendations to facilitate learning of skilled doctor-patient communication in the workplace, this qualitative study explores experiences of trainees and supervisors regarding how trainees learn communication and how supervisors support trainees' learning in the workplace. We conducted a qualitative study in a…
ERIC Educational Resources Information Center
Beaudin, Bart P.
The Kodak Skills Enhancement program was a workplace literacy project funded through the U.S. Department of Education's National Workplace Literacy Program. The project goals were as follows: (1) establish a positive climate within the Kodak corporate environment to ensure program effectiveness by garnering support at all levels; (2) determine the…
McMullen, Tara L; Resnick, Barbara; Chin-Hansen, Jennie; Geiger-Brown, Jeanne M; Miller, Nancy; Rubenstein, Robert
2015-01-01
To gain a better understanding of the state-by-state differences in allowable delegated activities for Certified Nurse Aides (CNAs) working in long-term care settings, this exploratory descriptive study assessed what are the allowable tasks for CNAs based on findings from each state board of nursing. Specifically, findings from each state determined whether the care tasks allowed were consistent with those delineated by the 42 CFR § 483. This descriptive study included data drawn from all 50 states' regulatory offices or health care services agencies. Data were obtained from the regulations listed on each state's board of nursing, department of health, department of aging, department of health professions, department of commerce, and office of long-term care, among like agencies. The Code of Federal regulations (42 CFR § 483) listed 9 tasks that are allowable by each state. These tasks are identified as items 1 to 9: (1) personal care skills, (2) safety/emergency procedures, (3) basic nursing skills, (4) infection control, (5) communication and interpersonal skills, (6) care of cognitively impaired residents, (7) basic restorative care, (8) mental health and social service needs, and (9) residents' rights. Nine tasks delineated in the 42 CFR § 483 were identified as allowable in each state. On data analysis, it was found that 11 states noted that CNAs were able to perform workplace tasks that could be considered "expanded" care tasks, tasks beyond the basic care tasks listed in the 42 CFR § 483. Findings from this exploratory study aid in limiting the confusion around the application of workplace duties across states, providing a useful description of the care tasks CNAs are allowed to perform in an attempt to find uniformity state-by-state. Overall, states reported considering expanding the scope of practice or authorized duties for CNAs to strengthen patient care and safety. States may choose to expand CNA authorized duties so as to equip CNAs with specific training so that the CNA is able to provide a certain level of care when or if he or she is needed to do so. Without uniformity of CNA authorized duties, it is difficult to interpret whether expanding the scope of the CNA can result in outcomes such as improved patient care. State regulations vary and there were state boards of nursing that were not sure about the true extent of CNA workplace responsibilities. Copyright © 2015 AMDA – The Society for Post-Acute and Long-Term Care Medicine. Published by Elsevier Inc. All rights reserved.
Trépanier, Sarah-Geneviève; Fernet, Claude; Austin, Stéphanie
2015-01-01
Drawing on self-determination theory, this study proposes and tests a model investigating the role of basic psychological need satisfaction in relation to workplace bullying and employee functioning (burnout, work engagement, and turnover intention). For this study, data were collected at 2 time points, over a 12-month period, from a sample of 699 nurses. The results from cross-lagged analyses support the proposed model. Results show that workplace bullying thwarts the satisfaction of employees' basic psychological needs and fosters burnout 12 months later. In addition, when taking into account the cross-lagged effect of workplace bullying on employee functioning, basic need satisfaction fosters work engagement and hinders turnover intention over time. Implications for workplace bullying research and managerial practices are discussed. PsycINFO Database Record (c) 2014 APA, all rights reserved.
ERIC Educational Resources Information Center
Newcombe, Jude
This publication is part of the study materials for the distance education course, Language and Literacies: Contexts and Challenges in the Workplace, in the Open Campus Program at Deakin University. The document traces the historical development of Australia's Workplace Basic Education Project (WBEP) model for taking literacy provision into the…
Physiotherapists' perceptions of workplace competency: a mixed-methods observational study.
Sturt, Rodney; Burge, Angela T; Harding, Paula; Sayer, James
2017-06-22
Objectives Workplace-based competency is increasingly considered fundamental to patient safety and quality healthcare. The aim of the present study was to identify and describe physiotherapists' perceptions of workplace competency. Methods The present study was a mixed-methods cross-sectional observational study. Thematic and descriptive analysis of qualitative and survey data were undertaken. Forty-six physiotherapists employed at a metropolitan acute public hospital participated in interviews or focus groups; a subgroup of 31 participants also completed an online survey. Results Five main themes were identified: (1) despite the availability of workplace learning opportunities and supports, less-experienced staff reported limited confidence; (2) assessment and feedback around workplace competency was limited, predominantly informal and unstructured, with less than half of the cohort (42%) agreeing feedback received was useful for improving their workplace skills; (3) practicing within individual scope is an important aspect of workplace competency as a physiotherapist; (4) most (81%) agreed it was important for them to self-determine their learning and development goals, and they relied primarily on informal discussion to achieve these goals; and, (5) physiotherapists felt motivated regarding workplace learning, with 97% interested in developing their workplace skills however, nearly half (45%) did not feel they had sufficient time to do so. Conclusions The perceptions of physiotherapists working in a metropolitan acute public hospital are reflected in five themes. These themes elucidate how workplace competency is supported, maintained and developed among physiotherapists in this setting. These themes also highlight key challenges of workplace learning faced by this cohort of physiotherapists and allude to methods that may assist with improving feedback mechanisms and knowledge acquisition. What is known about this topic? Studies investigating employee perceptions around workplace competency, knowledge, skills and learning are found across a range of industries. Workplace-based competency is increasingly considered fundamental to patient safety and quality health care. There is little known about physiotherapists' perceptions of workplace competency. What does this paper add? This study has identified and described themes around physiotherapists' perceptions of their workplace knowledge and skills. What are the implications for practitioners? The themes identified provide support for the development, implementation and evaluation of a workplace-based competency framework for physiotherapists.
Uncovering University Students' Readiness through Their Assessment of Workplace Communication Skills
ERIC Educational Resources Information Center
Magogwe, Joel M.; Nkosana, Leonard B. M.; Ntereke, Beauty B.
2014-01-01
Employers in today's competitive and challenging global world prefer employees who possess "soft skills" in addition to "hard skills" because they make an impact and create a good impression in the workplace. This study examined employment readiness of the University of Botswana (UB) students who took the Advanced Communication…
ERIC Educational Resources Information Center
Bonete, Saray; Calero, María Dolores; Fernández-Parra, Antonio
2015-01-01
Adults with Asperger syndrome show persistent difficulties in social situations which psychosocial treatments may address. Despite the multiple studies focusing on social skills interventions, only some have focused specifically on problem-solving skills and have not targeted workplace adaptation training in the adult population. This study…
Rethinking UK Small Employers' Skills Policies and the Role of Workplace Learning
ERIC Educational Resources Information Center
Kitching, John
2008-01-01
Small business employers in the UK are widely perceived as adopting a reactive, ad hoc approach to employee skill formation. Employer reliance on workplace learning is often treated, explicitly or implicitly, as evidence of such an approach. Small employers' approaches to skill creation are investigated using data from two employer samples. Three…
Bonete, Saray; Calero, María Dolores; Fernández-Parra, Antonio
2015-05-01
Adults with Asperger syndrome show persistent difficulties in social situations which psychosocial treatments may address. Despite the multiple studies focusing on social skills interventions, only some have focused specifically on problem-solving skills and have not targeted workplace adaptation training in the adult population. This study describes preliminary data from a group format manual-based intervention, the Interpersonal Problem-Solving for Workplace Adaptation Programme, aimed at improving the cognitive and metacognitive process of social problem-solving skills focusing on typical social situations in the workplace based on mediation as the main strategy. A total of 50 adults with Asperger syndrome received the programme and were compared with a control group of typical development. The feasibility and effectiveness of the treatment were explored. Participants were assessed at pre-treatment and post-treatment on a task of social problem-solving skills and two secondary measures of socialisation and work profile using self- and caregiver-report. Using a variety of methods, the results showed that scores were significantly higher at post-treatment in the social problem-solving task and socialisation skills based on reports by parents. Differences in comparison to the control group had decreased after treatment. The treatment was acceptable to families and subject adherence was high. The Interpersonal Problem-Solving for Workplace Adaptation Programme appears to be a feasible training programme. © The Author(s) 2014.
76 FR 64949 - Notice of the Award of a Single-Source Grant to The WorkPlace, Inc., in Bridgeport, CT
Federal Register 2010, 2011, 2012, 2013, 2014
2011-10-19
.... The city of Bridgeport, CT, faces high levels of unemployment. The WorkPlace, Inc., proposes working... life skills training, supportive services, and occupational skills training. If performance by the...
The effectiveness of skills training for improving outcomes in supported employment.
Mueser, Kim T; Aalto, Steve; Becker, Deborah R; Ogden, John S; Wolfe, Rosemarie S; Schiavo, Diane; Wallace, Charles J; Xie, Haiyi
2005-10-01
This study evaluated whether a supplementary skills training program improved work outcomes for clients enrolled in supported employment programs. Thirty-five recently employed clients with severe mental illness who were receiving supported employment services at a free-standing agency were randomly assigned to participate in either the workplace fundamentals program, a skills training program designed to make work more "successful and satisfying," or treatment as usual. Knowledge of workplace fundamentals (for example, identifying workplace stressors, problem solving, and improving job performance) was assessed at baseline and at nine months; employment outcomes and use of additional vocational services were tracked for 18 months. Clients in the workplace fundamentals group (N=17) improved more in knowledge of workplace fundamentals than those in the control group (N=18) at the nine-month follow-up, but the two groups did not differ in the number of hours or days worked, salary earned, or receipt of additional vocational services over the 18-month period. In general, clients in this study had higher educational levels and better employment outcomes than clients in most previous studies of supported employment, making it difficult to detect possible effects of the skills training intervention on work. Supplementary skills training did not improve work outcomes for clients who were receiving supported employment.
ERIC Educational Resources Information Center
Whiting, Hal; Kline, Theresa J. B.
2006-01-01
This study examined the equivalency of computer and conventional versions of the Test of Workplace Essential Skills (TOWES), a test of adult literacy skills in Reading Text, Document Use and Numeracy. Seventy-three college students completed the computer version, and their scores were compared with those who had taken the test in the conventional…
ERIC Educational Resources Information Center
Walsh, Edith; Holloway, Jennifer; Lydon, Helena
2018-01-01
Individuals with autism spectrum disorder (ASD) are faced with significant barriers relating to employment opportunities and workplace participation. This study evaluated the effectiveness of the Walker social skills curriculum: the ACCESS program and video modeling to increase social communication skills necessary for workplace inclusion.…
ERIC Educational Resources Information Center
Forsythe, Linda
1982-01-01
A course combining English in the workplace, information seeking and job application skills, occupational safety, and other workplace skills conducted by a community college and a major industrial union is described. The very successful program will be continued and developed based on the initial experience. (MSE)
Teaching Workplace Skills through Integrative Exercises
ERIC Educational Resources Information Center
Eisner, Susan P.
2004-01-01
This paper presents a set of three integrative exercises created to help college students develop workplace skills through simulation. Interviewing, listening, providing feedback, setting goals, empowering, coaching, managing change, handling conflict, and making decisions are clustered and modeled at intervals that synthesize course learning.
Workplace Communication: Meaningful Messages.
ERIC Educational Resources Information Center
Travis, Lisa; Watkins, Lisa
This learning module emphasizes workplace communication skills with a special focus on the team environment. The following skills are addressed: speaking with clarity, maintaining eye contact, listening carefully, responding to questions with patience and an open mind, showing a willingness to understand, giving instructions clearly, and…
Robertson, Michelle M; O'Neill, Michael J
2003-01-01
Effects of an office ergonomics workplace and training intervention on workers' knowledge and self-reported musculoskeletal pain and discomfort were investigated. An instructional systems design process was used to develop an office ergonomics training program and the evaluation tools used to measure the effectiveness of the training program on workers' office ergonomics knowledge and skills. It was hypothesized that the training and workplace intervention would allow the worker to more effectively use their workplace through increased office ergonomics knowledge and skills. Following the intervention, there was a significant increase in workers' office ergonomics knowledge and awareness. Self-reported work-related musculoskeletal disorders significantly decreased for the group who had a workplace change and received ergonomic training relative to a workplace change-only group and a no intervention control group.
ERIC Educational Resources Information Center
Gray, Brenda
The Career Skills Enhancement Program (CSEP) was a National Workplace Literacy Program offered to Santa Clara County (California) Office of Education (COE) employees. A job skills study involved personal interviews, job shadowing, and examination of job descriptions and materials used by employees. Based on the study and initial needs assessment,…
Listening Skills in the Workplace.
ERIC Educational Resources Information Center
Grognet, Allene; Van Duzer, Carol
This article examines the listening process and factors affecting listening. It also suggests general guidelines for teaching and assessing listening and gives examples of activities for practicing and developing listening skills for the workplace. Listening is a demanding process that involves the listener, speaker, message content, and…
Grover, Susan M
2005-04-01
Effective communication is essential to practice and can result in improved interpersonal relationships at the workplace. Effective communication is shaped by basic techniques such as open-ended questions, listening, empathy, and assertiveness. However, the relationship between effective communication and successful interpersonal relationships is affected by intervening variables. The variables of gender, generation, context, collegiality, cooperation, self-disclosure, and reciprocity can impede or enhance the outcome of quality communication. It is essential for occupational health nurses to qualitatively assess the degree to which each of these concepts affects communication and, in turn, relationships at work.
Simulating the Global Workplace for Graduate Employability
ERIC Educational Resources Information Center
Schech, Susanne; Kelton, Maryanne; Carati, Colin; Kingsmill, Verity
2017-01-01
Higher education institutions increasingly recognise the need to develop both disciplinary knowledge and soft skills to foster the employability of their graduates. For students in International Studies programmes, the workplace opportunities to develop soft skills relevant to their intended professions are scarce, costly and unavailable to many.…
Cognitive Skills in Workplace Learning?
ERIC Educational Resources Information Center
Assiter, Alison
This philosophical and empirical investigation explored whether cognitive skills can be acquired in a workplace setting. A preliminary investigation looked at views of knowledge in liberal humanism where knowledge is a matter for individuals with transcendent minds with objects of knowledge being matters for which there is clear perceptual…
Diesel Technology: Workplace Skills. Teacher Edition and Student Edition.
ERIC Educational Resources Information Center
Kellum, Mary
This publication consists of instructional materials to provide secondary and postsecondary students with skills useful in pursuing a career in the diesel industry. Introductory materials in the teacher edition include information on use of the publication, competency profile, instructional/task analysis, related academic and workplace skills…
Introduction to Surgical Technology. Third Edition. Teacher Edition [and] Student Edition.
ERIC Educational Resources Information Center
Bushey, Vicki; Hildebrand, Bob; Hildebrand, Dinah; Johnson, Dave; Sikes, John; Tahah, Ann; Walker, Susan; Zielsdorf, Lani
These teacher and student editions provide instructional materials for an introduction to surgical technology course. Introductory materials in the teacher edition include information on use, instructional/task analysis, academic and workplace skill classifications and definitions, related academic and workplace skill list, and crosswalk to…
Rosenbaum, Marcy E
2017-11-01
The purpose of this paper, based on a 2016 Heidelberg International Conference on Communication in Healthcare (ICCH) plenary presentation, is to examine a key problem in communication skills training for health professional learners. Studies have pointed to a decline in medical students' communication skills and attitudes as they proceed through their education, particularly during their clinical workplace training experiences. This paper explores some of the key factors in this disintegration, drawing on selected literature and highlighting some curriculum efforts and research conducted at the University of Iowa Carver College of Medicine as a case study of these issues. Five key factors contributing to the disintegration of communication skills and attitudes are presented including: 1) lack of formal communication skills training during clinical clerkships; 2) informal workplace teaching failing to explicitly address learner clinical communication skills; 3) emphasizing content over process in relation to clinician-patient interactions; 4) the relationship between ideal communication models and the realities of clinical practice; and 5) clinical teachers' lack of knowledge and skills to effectively teach about communication in the clinical workplace. Within this discussion, potential practical responses by individual clinical teachers and broader curricular and faculty development efforts to address each of these factors are presented. Copyright © 2017 Elsevier B.V. All rights reserved.
Learning at work: competence development or competence-stress.
Paulsson, Katarina; Ivergård, Toni; Hunt, Brian
2005-03-01
Changes in work and the ways in which it is carried out bring a need for upgrading workplace knowledge, skills and competencies. In today's workplaces, and for a number of reasons, workloads are higher than ever and stress is a growing concern (Health Risk Soc. 2(2) (2000) 173; Educat. Psychol. Meas. 61(5) (2001) 866). Increased demand for learning brings a risk that this will be an additional stress factor and thus a risk to health. Our research study is based on the control-demand-support model of Karasek and Theorell (Health Work: Stress, Productivity and the Reconstruction of Working Life, Basic Books/Harper, New York, 1990). We have used this model for our own empirical research with the aim to evaluate the model in the modern workplace. Our research enables us to expand the model in the light of current workplace conditions-especially those relating to learning. We report empirical data from a questionnaire survey of working conditions in two different branches of industry. We are able to define differences between companies in terms of working conditions and competence development. We describe and discuss the effects these conditions have on workplace competence development. Our research results show that increased workers' control of the learning process makes competence development more stimulating, is likely to simplify the work and reduces (learning-related) stress. It is therefore important that learning at work allows employees to control their learning and also allows time for the process of learning and reflection.
Interpersonal Communication in the Workplace: A Largely Unexplored Region
ERIC Educational Resources Information Center
DeKay, Sam H.
2012-01-01
Recent research has identified interpersonal communication skills as critical attributes for new employees and more experienced workers seeking promotion. However, despite the significance of interpersonal communication in the workplace, one's knowledge of these skills and how they may be taught is limited. The two articles comprising this theme…
Identifying Work Skills: International Approaches. Discussion Paper
ERIC Educational Resources Information Center
Siekmann, Gitta; Fowler, Craig
2017-01-01
The digital revolution and automation are accelerating changes in the labour market and in workplace skills, changes that are further affected by fluctuations in international and regional economic cycles and employment opportunity. These factors pose a universal policy challenge for all advanced economies and governments. In the workplace, people…
Identifying 21st Century STEM Competencies Using Workplace Data
ERIC Educational Resources Information Center
Jang, Hyewon
2016-01-01
Gaps between science, technology, engineering, and mathematics (STEM) education and required workplace skills have been identified in industry, academia, and government. Educators acknowledge the need to reform STEM education to better prepare students for their future careers. We pursue this growing interest in the skills needed for STEM…
SPC-Prep. Instructor's Guide. Workplace Education. Project ALERT.
ERIC Educational Resources Information Center
Ruetz, Nancy
This instructor's guide contains materials for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform SPC…
Characteristics of Workplace Learning among Finnish Vocational Students
ERIC Educational Resources Information Center
Virtanen, Anne; Tynjälä, Päivi; Collin, Kaija
2009-01-01
In Finnish VET, students' work experience is explicitly defined as workplace learning, instead of the practice of already learnt skills. Therefore, vocational students' learning periods in the workplace are goal-oriented, guided and assessed. This paper examines the characteristics of students' workplace learning and compares them with the…
ERIC Educational Resources Information Center
Denny, Verna Haskins
The Self-Directed Workplace Literacy Distance Learning Project demonstrated a model workplace literacy program that helped direct care workers in state-operated developmental disabilities facilities improve their literacy skills for a changing workplace. During the project, 268 New York State Office of Mental Retardation and Developmental…
Math Skills Curriculum Binder. Workplace Training Project.
ERIC Educational Resources Information Center
Lane Community Coll., Eugene, OR.
This document, which is intended for workplace trainers, contains materials for conducting five workplace mathematics courses that were developed through the Workplace Training Project, a partnership involving Lane Community College in Oregon and five area businesses. The five courses, which were developed by project staff based on the business…
Identification of Workplace Skills and Competencies Essential for Marketing Occupations.
ERIC Educational Resources Information Center
Ruhland, Sheila K.
A study examined the types of academic skills and workplace competencies that will be needed by persons employed in marketing occupations in the future. Three rounds of a Delphi questionnaire were mailed to 23 persons who were recommended by secondary and postsecondary marketing teachers in Missouri as having expertise in marketing occupations. In…
The Columbia-Willamette Skill Builders Consortium. Final Performance Report.
ERIC Educational Resources Information Center
Portland Community Coll., OR.
The Columbia-Willamette Skill Builders Consortium was formed in early 1988 in response to a growing awareness of the need for improved workplace literacy training and coordinated service delivery in Northwest Oregon. In June 1990, the consortium received a National Workplace Literacy Program grant to develop and demonstrate such training. The…
SPC-Prep 1. Participant's Manual. Workplace Education. Project ALERT.
ERIC Educational Resources Information Center
Ruetz, Nancy
This companion document to the instructor's guide for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform…
A Descriptive Study: Determining the Difference in the Perceptions of Employers
ERIC Educational Resources Information Center
Jewette, Karen P.
2013-01-01
The U.S. workforce is not prepared for the demands of today's workplace (Conference Board, 2006), Previously, workplace employers emphasized environments where the main thrust was expertise in technical skills of employees. However, a shift occurred that caused employers to realize the importance of soft skills in order to maximize business…
Technological Change and Skills Development. EEE700 Adults Learning: The Changing Workplace A.
ERIC Educational Resources Information Center
Bernard, Elaine
This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace A, in the Open Campus Program at Deakin University. The first part of the document examines the relationship between technological change and skills development. The following topics are discussed: the new technological…
The Cafeteria Workers' Skills Enhancement Training Program. Performance Report.
ERIC Educational Resources Information Center
Burt, Miriam
A program was conducted by the Food and Beverage Workers Union in Washington, D.C., to provide workplace literacy classes for food service workers in the city's government agencies, universities, and museums. A curriculum for workplace literacy skills was developed, sites were selected, and students were recruited. From a target audience of…
Knowledge and Skills Transfer between MBA and Workplace
ERIC Educational Resources Information Center
Prince, Melvin; Burns, David; Lu, Xinyi; Winsor, Robert
2015-01-01
Purpose: This paper aims to use goal-setting theory to explain the transfer of knowledge and skills between master of business administration (MBA) and the workplace. Design/methodology/approach: Data were obtained by an online survey of MBA students enrolled in at four US graduate business schools. These were a public and private institution in…
Starlite Workplace Literacy Program. Final Closeout Performance Report.
ERIC Educational Resources Information Center
Reyes, Lolita C.
The Star Team Acquiring Rewards in Literacy and Insights Through Education (STARLITE) program was implemented to improve the job proficiency of employees at the Pacific Star Hotel, Guam. Its goal was to provide employees with both workplace literacy skills and employability skills. An audit was completed in each department of the hotel. Modules…
Kintu, Denis; Kyakula, Michael; Kikomeko, Joseph
2015-01-01
Several industrial accidents, some of them fatal, have been reported in Uganda. Causes could include training gaps in vocational training institutions (VTIs) and workplaces. This study investigated how occupational safety training in VTIs and workplaces is implemented. The study was carried out in five selected VTIs and workplaces in Kampala. Data were collected from instructors, workshop technicians, students, workshop managers, production supervisors, machine operators and new technicians in the workplaces. A total of 35 respondents participated in the study. The results revealed that all curricula in VTIs include a component of safety but little is practiced in VTI workshops; in workplaces no specific training content was followed and there were no regular consultations between VTIs and industry on safety skills requirements, resulting in a mismatch in safety skills training. The major constraints to safety training include inadequate funds to purchase safety equipment and inadequate literature on safety.
Foundational workplace safety and health competencies for the emerging workforce.
Okun, Andrea H; Guerin, Rebecca J; Schulte, Paul A
2016-12-01
Young workers (aged 15-24) suffer disproportionately from workplace injuries, with a nonfatal injury rate estimated to be two times higher than among workers age 25 or over. These workers make up approximately 9% of the U.S. workforce and studies have shown that nearly 80% of high school students work at some point during high school. Although young worker injuries are a pressing public health problem, the critical knowledge and skills needed to prepare youth for safe and healthy work are missing from most frameworks used to prepare the emerging U.S. workforce. A framework of foundational workplace safety and health knowledge and skills (the NIOSH 8 Core Competencies) was developed based on the Health Belief Model (HBM). The proposed NIOSH Core Competencies utilize the HBM to provide a framework for foundational workplace safety and health knowledge and skills. An examination of how these competencies and the HBM apply to actions that workers take to protect themselves is provided. The social and physical environments that influence these actions are also discussed. The NIOSH 8 Core Competencies, grounded in one of the most widely used health behavior theories, fill a critical gap in preparing the emerging U.S. workforce to be cognizant of workplace risks. Integration of the NIOSH 8 Core Competencies into school curricula is one way to ensure that every young person has the foundational workplace safety and health knowledge and skills to participate in, and benefit from, safe and healthy work. Published by Elsevier Ltd.
ERIC Educational Resources Information Center
Mercer County Community Coll., Trenton, NJ.
This document offers instructional materials for a 60-hour course on basic math operations involving decimals, fractions, and proportions as applied in the workplace. The course, part of a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners, contains the following: course outline; 17 lesson…
ERIC Educational Resources Information Center
PASSAGE, 1990
1990-01-01
This document consists of 11 issues of a workplace and job-skills information newsletter specifically designed for adult education program practitioners and their students. The issues are preceded by a final report on the project. The purposes of the newsletter were to disseminate "hands-on" career and job development information of…
The Workplace Know-How Skills Needed To Be Productive. Technical Report.
ERIC Educational Resources Information Center
Hollenbeck, Kevin
A study identified workplace know-how skills and characteristics that employers in Kalamazoo and St. Joseph counties in Michigan feel workers need to succeed and be productive. Employer input was obtained in fall 1993 at 12 focus group meetings during which a total of 103 of 192 invited local employers (a 53.6% attendance rate) completed…
ERIC Educational Resources Information Center
Portland Community Coll., OR.
This guide, which was developed during the B-WEST (Building Workers Entering Skilled Trades) project, includes materials for use in training and providing on-site consultations to contractors, managers, supervisors, office/technical staff, and others in two areas: diversity in the workplace and sexual harassment in the workplace. Part 1, which…
ERIC Educational Resources Information Center
Cacy, Roselynn; Smith, Polly
This unit contains lesson plans designed to teach first aid skills to adults with limited language skills. The lesson plans were developed, using the Laubach literacy method, for a workplace literacy project in Anchorage, Alaska. The lesson plans, which are correlated with the book, "You Can Give First Aid," include conversational skills…
How to Measure the Efficacy of VET Workplace Learning: The FET-WL Model
ERIC Educational Resources Information Center
Pineda-Herrero, Pilar; Quesada-Pallarès, Carla; Espona-Barcons, Berta; Mas-Torelló, Óscar
2015-01-01
Purpose: Workplace learning (WL) is a key part of vocational education and training (VET) because it allows students to develop their skills in a work environment, and provides important information about how well VET studies prepare skilled workers. Therefore, the purpose of this paper is to develop and validate an instrument to evaluate WL…
Defense Acquisition University: A Study of Employee Perceptions on Web Based Learning Transfer
ERIC Educational Resources Information Center
Oglesby, Carolyn W.
2012-01-01
Organizations invest heavily in training to ensure employees have the skills they need to be successful. One of the goals in business is to maximize the skills of the employees in the workplace, which creates a competitive advantage for the business. Traditional classroom training is still used in the workplace; however, technology-driven training…
Hospital Job Skills Enhancement Program: A Workplace Literacy Project. Curriculum Manual.
ERIC Educational Resources Information Center
Chase, Nancy D.
This document describes a workplace literacy program designed to improve the literacy skills of entry-level workers in the housekeeping, food service, and laundry departments of Grady Memorial Hospital in Atlanta. An introduction describes the goals of the program and the employees served (low-literate adults who relied on word of mouth for most…
Hospital Job Skills Enhancement Program: A Workplace Literacy Project. Final Evaluation Report.
ERIC Educational Resources Information Center
Nurss, Joanne R.
A workplace literacy program was designed to improve the literacy skills of entry-level workers in the housekeeping, food service, and laundry departments of Grady Memorial Hospital in Atlanta. Classes were held twice per week for 36 weeks at the hospital on job time. Literacy was defined as reading, writing, oral communication, and problem…
The Ultimate School-to-Work Challenge: Linking Assessment in School and the Workplace.
ERIC Educational Resources Information Center
Ananda, Sri
The School-to-Work Opportunities Act of 1994 mandates standards-based assessment and skills certification as an integral part of a comprehensive school-to-work (STW) system. An ideal STW assessment system would span elementary through postsecondary education and culminate in assessment of skills at the workplace. It would articulate in progressive…
Cheng, Brenda Siu Shan
2009-08-01
Problem-based learning (PBL) has been implemented in the dental hygiene program at the University of Hong Kong since 2001, but research is lacking to address the level of retention in the workplace. The purpose of this study was to explore whether dental hygienists continue to use their PBL skills and how well those skills are being applied in the workplace. A total of eighteen dental hygienists from the 2006 program were invited to participate in this study. A survey was conducted and follow-up group interviews carried out in 2008. The results revealed that dental hygienists continue to use the PBL skills of communication with the patient, patient education, and independent learning, but seldom use dental knowledge, teamwork, and communication with colleagues. Critical thinking, self-evaluation, and lifelong learning skills showed contradictory results. Besides, stressors under individual work environments, including certain Chinese cultural values, affect the way in which dental hygienists utilize PBL skills. This study concludes that the PBL approach is a worthwhile learning process for dental hygiene. However, many different variables affect the effectiveness of applying PBL skills after academic training, especially under the influence of Chinese culture in Hong Kong.
Workplace Bullying and Work Engagement: A Self-Determination Model.
Goodboy, Alan K; Martin, Matthew M; Bolkan, San
2017-06-01
This study modeled motivational mechanisms that explain the negative effects of workplace bullying on work engagement. Guided by self-determination theory, workplace bullying was predicted to decrease worker engagement indirectly, due to the denial of employees' basic psychological needs and their intrinsic motivation to work. From a sample of 243 full-time employees, serial multiple mediation models revealed that the indirect relationships between workplace bullying and work engagement (i.e., vigor, dedication, absorption) were serially mediated by basic psychological needs and intrinsic motivation to work. In support of self-determination theory, this study revealed that workplace bullying indirectly disengages employees from their work by denying them of their autonomy and relatedness needs and thwarting their motivation to perform work in a fulfilling way.
Foundational workplace safety and health competencies for the emerging workforce☆
Okun, Andrea H.; Guerin, Rebecca J.; Schulte, Paul A.
2016-01-01
Introduction Young workers (aged 15–24) suffer disproportionately from workplace injuries, with a nonfatal injury rate estimated to be two times higher than among workers age 25 or over. These workers make up approximately 9% of the U.S. workforce and studies have shown that nearly 80% of high school students work at some point during high school. Although young worker injuries are a pressing public health problem, the critical knowledge and skills needed to prepare youth for safe and healthy work are missing from most frameworks used to prepare the emerging U.S. workforce. Methods A framework of foundational workplace safety and health knowledge and skills (the NIOSH 8 Core Competencies)was developed based on the Health Belief Model (HBM). Results The proposed NIOSH Core Competencies utilize the HBM to provide a framework for foundational workplace safety and health knowledge and skills. An examination of how these competencies and the HBM apply to actions that workers take to protect themselves is provided. The social and physical environments that influence these actions are also discussed. Conclusions The NIOSH 8 Core Competencies, grounded in one of the most widely used health behavior theories, fill a critical gap in preparing the emerging U.S. workforce to be cognizant of workplace risks. Practical applications Integration of the NIOSH 8 Core Competencies into school curricula is one way to ensure that every young person has the foundational workplace safety and health knowledge and skills to participate in, and benefit from, safe and healthy work. National Safety Council and Elsevier Ltd. All rights reserved. PMID:27846998
Development of a supervisory skills course for hospital pharmacy workplaces.
Woloschuk, Donna M M; Raymond, Colette B
2010-07-01
Many Canadian hospital pharmacies are experiencing difficulties recruiting supervisory personnel. It was expected that, through a "learning-by-doing" course, pharmacy staff would learn to apply basic skills in the day-to-day supervision of pharmacy operations and human resources and to apply the principles of supervisory documentation. A supervisory skills course targeted to pharmacy staff members was developed and implemented by the pharmacy department of a large urban health region. The course was initially offered to practising pharmacy technicians. The course design emphasized a constructivist framework incorporating authentic learning and reflective practice during seminars, with experiential and self-directed learning in the workplace. Preceptors assisted learners to achieve the course goals. Learners and preceptors provided feedback about hours spent (as the course progressed) and about their satisfaction with the course itself (at the end of the course). Learners and preceptors completed a post-program evaluation 2 months after completing the course to help in the assessment of the transfer of learning (lasting impact) associated with the course. Overall performance in the course was assessed on a pass/fail basis. Eighteen pharmacy technicians were admitted to the program, but one withdrew because of a job change. All learners successfully completed the course. Two months after the course, learners and preceptors described enhanced organization, time management, leadership, communication, and conflict-resolution skills on the part of learners, as well as their increased confidence, maturity, and ability to supervise staff. Learners' evaluations revealed a broadened perspective of pharmacy. The preceptors valued the enhancement of learners' skills and their increased enthusiasm. At the time of writing, 6 of the participants had secured supervisory positions. Creating formal instruction that engages pharmacy staff to pursue management positions is challenging. Instructional design grounded in constructivist theory and incorporating authentic learning experiences and reflection resulted in high learner satisfaction with learning outcomes.
Development of a Supervisory Skills Course for Hospital Pharmacy Workplaces
Woloschuk, Donna M M; Raymond, Colette B
2010-01-01
Background and Objective: Many Canadian hospital pharmacies are experiencing difficulties recruiting supervisory personnel. It was expected that, through a “learning-by-doing” course, pharmacy staff would learn to apply basic skills in the day-to-day supervision of pharmacy operations and human resources and to apply the principles of supervisory documentation. Methods: A supervisory skills course targeted to pharmacy staff members was developed and implemented by the pharmacy department of a large urban health region. The course was initially offered to practising pharmacy technicians. The course design emphasized a constructivist framework incorporating authentic learning and reflective practice during seminars, with experiential and self-directed learning in the workplace. Preceptors assisted learners to achieve the course goals. Learners and preceptors provided feedback about hours spent (as the course progressed) and about their satisfaction with the course itself (at the end of the course). Learners and preceptors completed a post-program evaluation 2 months after completing the course to help in the assessment of the transfer of learning (lasting impact) associated with the course. Overall performance in the course was assessed on a pass/fail basis. Results: Eighteen pharmacy technicians were admitted to the program, but one withdrew because of a job change. All learners successfully completed the course. Two months after the course, learners and preceptors described enhanced organization, time management, leadership, communication, and conflict-resolution skills on the part of learners, as well as their increased confidence, maturity, and ability to supervise staff. Learners’ evaluations revealed a broadened perspective of pharmacy. The preceptors valued the enhancement of learners’ skills and their increased enthusiasm. At the time of writing, 6 of the participants had secured supervisory positions. Conclusion: Creating formal instruction that engages pharmacy staff to pursue management positions is challenging. Instructional design grounded in constructivist theory and incorporating authentic learning experiences and reflection resulted in high learner satisfaction with learning outcomes. PMID:22478992
Hamline/3M Project: Liaison for Curricular Change
NASA Astrophysics Data System (ADS)
Rundquist, Andy
2002-03-01
This project was designed to catalyze curricular changes to better prepare students for the workplace. Industrial managers provided a list of 16 characteristics valued in the workplace: most were NOT related to science course content. The project formed 5 teams each including 3M professionals and students. Each team developed curricular changes in one of the 16 areas. Team goals were to improve skills in communication, data analysis, business/economics, team problem solving, and culture competency. Curricular changes realized include communication skill activities embodied in science courses and faculty communication teaching skill seminars, self learning tools in data analysis, statistics and model building, a new course developed with assistance from 3M personnel focussing on topics directly related to technological industries, high performance team problem solving training/coaching for faculty and workshops for students and faculty relative to importance of cultural competencies in the workplace, and a new course focusing on culture, team problem solving and conflict resolution in the technical workplace. Process for developing and content of curricular changes will be reported.
Zhou, Zhiqing E; Yang, Liu-Qin; Spector, Paul E
2015-10-01
In the current study we examined the role of 4 dimensions of political skill (social astuteness, interpersonal influence, networking ability, and apparent sincerity) in predicting subsequent workplace aggression exposure based on the proactive coping framework. Further, we investigated their buffering effects on the negative outcomes of experienced workplace aggression based on the transactional stress model. Data were collected from nurses at 3 time points: before graduation (Time 1, n = 346), approximately 6 months after graduation (Time 2, n = 214), and approximately 12 months after graduation (Time 3, n = 161). Results showed that Time 1 interpersonal influence and apparent sincerity predicted subsequent physical aggression exposure. Exposure to physical and/or psychological workplace aggression was related to increased anger and musculoskeletal injury, and decreased job satisfaction and career commitment. Further, all dimensions of political skill but networking ability buffered some negative effects of physical aggression, and all dimensions but social astuteness buffered some negative effects of psychological aggression. (c) 2015 APA, all rights reserved).
ERIC Educational Resources Information Center
Heiser, David P.
2010-01-01
United States workers are facing a workplace in which globalization, outsourcing, accelerating technology innovation, and changing demographics demands changes in the way they keep their job skills current. As a primary representative of workers' interests in the workplace, unions want their members to acquire and improve the skills, knowledge,…
ERIC Educational Resources Information Center
Hartung, Doreen; Hahlweg, Kurt
2011-01-01
Workplace Triple P (WPTP) is a group-based parenting skills training specifically designed to meet the needs of employed parents. Several randomized controlled trials have demonstrated the training's efficacy. This study examined possible mechanisms of change that account for the stress reduction effects of this parenting skills training at the…
ERIC Educational Resources Information Center
Hill, Allison
A 3-year workplace literacy project combined the resources and efforts of a junior and a technical college, literacy education providers, and businesses to implement an assessment and education program for textile workers. The program included four components: (1) reading, writing, speaking, listening, and mathematics skills; (2) creative…
ERIC Educational Resources Information Center
Broadbent, William A.
A study used the Vocational-Technical Education Consortium of States (V-TECS) workplace skills inventory in a validation exercise for use of the inventory in Hawaii. A facilitator reduced the size of the V-TECS instrument. The resulting document was tested using several colleagues of the principal investigator before it was used in the field. The…
Workplace Math. EPIC Workplace Learning Project, 1996.
ERIC Educational Resources Information Center
King, Catherine; Cyr, Anne Reis; Gross, Mary; Armstrong, Ray
Designed as a reference for teaching mathematics in the workplace, this manual presents teaching strategies and activities for beginning, intermediate, and advanced learners in four mathematics-related topics. Following an overview of the manual's purpose, definitions are provided of the three skill levels targeted by the activities. Strategies…
Akkerman, Alma; Kef, Sabina; Meininger, Herman P
2018-05-01
Knowledge on what contributes to job satisfaction of people with intellectual disabilities is limited. Using self-determination theory, we investigated whether fulfillment of basic psychological needs (i.e., autonomy, relatedness, competence) affected job satisfaction, and explored associations between workplace participation, need fulfillment and job satisfaction. A total of 117 persons with intellectual disabilities, recruited from a Dutch care organization, were interviewed on need fulfillment at work and job satisfaction. Data on workplace participation was obtained from staff. Questionnaires were based on well-established instruments. Basic psychological need fulfillment predicted higher levels of job satisfaction. Level of workplace participation was not associated with need fulfillment or job satisfaction. Allowing workers with intellectual disabilities to act with a sense of volition, feel effective, able to meet challenges, and connected to others is essential and contributes to job satisfaction. It is needed to pay attention to this, both in selection and design of workplaces and in support style. Implications for rehabilitation Knowledge on factors that contribute to job satisfaction is necessary to improve employment situations and employment success of people with intellectual disabilities. In order to achieve job satisfaction, it is essential that workplaces allow for fulfillment of the basic psychological needs for autonomy, relatedness, and competence of people with intellectual disabilities. People with intellectual disabilities are able to report on their needs and satisfaction, and it is important that their own perspective is taken into account in decisions regarding their employment situation.
ERIC Educational Resources Information Center
Gibson-Cayouette, Lizann R.
2010-01-01
An acute shortage of a competent, highly-skilled workforce faces the United States workplace. Studies and reports from 1983 to present, repeatedly state that the education system in the United States must change to prepare the emergent workforce for success in the 21st century global challenges of both post-secondary education and the workplace.…
Identifying 21st Century STEM Competencies Using Workplace Data
NASA Astrophysics Data System (ADS)
Jang, Hyewon
2016-04-01
Gaps between science, technology, engineering, and mathematics (STEM) education and required workplace skills have been identified in industry, academia, and government. Educators acknowledge the need to reform STEM education to better prepare students for their future careers. We pursue this growing interest in the skills needed for STEM disciplines and ask whether frameworks for 21st century skills and engineering education cover all of important STEM competencies. In this study, we identify important STEM competencies and evaluate the relevance of current frameworks applied in education using the standardized job-specific database operated and maintained by the US Department of Labor. Our analysis of the importance of 109 skills, types of knowledge and work activities, revealed 18 skills, seven categories of knowledge, and 27 work activities important for STEM workers. We investigate the perspectives of STEM and non-STEM job incumbents, comparing the importance of each skill, knowledge, and work activity for the two groups. We aimed to condense dimensions of the 52 key areas by categorizing them according to the Katz and Kahn (1978) framework and testing for inter-rater reliability. Our findings show frameworks for 21st century skills and engineering education do not encompass all important STEM competencies. Implications for STEM education programs are discussed, including how they can bridge gaps between education and important workplace competencies.
Empowering Workplace Students: A Practitioner's Challenge.
ERIC Educational Resources Information Center
Lessard, Richard
For the past 4 years, Alpena Community College, in Michigan, has participated in the Workplace Partnership Project (WPP), a federally funded grant program designed to provide literacy skills to individuals currently employed but lacking the background to keep pace with the changes of the modern workplace. The process for establishing classes at a…
Workplace Literacy Teacher Training: The Context.
ERIC Educational Resources Information Center
Harrington, Lois G.; And Others
These three learning guides comprise one of four packages in the Workplace Literacy Teacher Training series that provides information and skills necessary for the user to become a successful instructor in an effective workplace literacy program. The guides in this package look at the unique environment and culture involved in providing education…
Long Island Workplace Literacy Program. Final Performance Report and Final Evaluation Report.
ERIC Educational Resources Information Center
Silverman, Gene; And Others
The Long Island Workplace Literacy Partnership was established to provide workplace literacy programs for adult workers with inadequate reading, mathematics, communication, English language, and decision-making skills. Four corporations cooperated with the Board of Cooperative Educational Services of Nassau County in the project. The service…
Workforce issues in nursing in Queensland: 2001 and 2004.
Hegney, Desley; Eley, Robert; Plank, Ashley; Buikstra, Elizabeth; Parker, Victoria
2006-12-01
The aim of the study was to identify the factors having an impact upon nursing work and to use the results to inform strategic planning of the Queensland Nurses Union. In 2001 and 2004, a study was undertaken to gather data on the level of satisfaction of nurses with their working life. This paper reports the 2004 results on workload, skill mix, remuneration and morale. Where applicable, the results are compared with 2001 data. A questionnaire was mailed to 3000 Assistants-in-Nursing, Enrolled and Registered Nurses in October 2004. All participants were members of the Queensland Nurses Union. The results are reported in three sectors - public, private and aged care. A total of 1349 nurses responded to the survey, a response rate of 45%. Nurses in the 2004 study believed: their workload was heavy; their skills and experience poorly rewarded; work stress was high; morale was perceived to be poor and, similar to 2001, deteriorating; the skill mix was often inadequate; and the majority of nurses were unable to complete their work in the time available. Nursing morale was found to be associated with autonomy, workplace equipment, workplace safety, teamwork, work stress, the physical demand of nursing work, workload, rewards for skills and experience, career prospects, status of nursing and remuneration. Overall the findings of the study are consistent with those determined by the 2001 survey. The findings of this study indicate the importance of factors such as workplace autonomy, teamwork, the levels of workplace stress, workload and remuneration on nursing morale. The data also indicate that workplace safety and workplace morale are linked. These findings provide information for policy makers and nurse managers on areas that need to be addressed to retain nurses within aged care, acute hospital and community nursing.
Perceptions of the software skills of graduates by employers in the financial services industry
NASA Astrophysics Data System (ADS)
Kyng, Tim; Tickle, Leonie; Wood, Leigh N.
2013-12-01
Software, particularly spreadsheet software, is ubiquitous in the financial services workplace. Yet little is known about the extent to which universities should, and do, prepare graduates for this aspect of the modern workplace. We have investigated this issue through a survey of financial services employers of graduates, the results of which are reported in this paper, as well as surveys of university graduates and academics, reported previously. Financial services employers rate software skills as important, would like their employees to be more highly skilled in the use of such software, and tend to prefer 'on-the-job' training rather than university training for statistical, database and specialized actuarial/financial software. There is a perception among graduates that employers do not provide adequate formal workplace training in the use of technical software.
ERIC Educational Resources Information Center
Marbach-Ad, Gili; Rietschel, Carly; Thompson, Katerina V.
2016-01-01
We present a novel assessment tool for measuring biology students' values and experiences across their undergraduate degree program. Our Survey of Teaching Beliefs and Practices for Undergraduates (STEP-U) assesses the extent to which students value skills needed for the workplace (e.g., ability to work in groups) and their experiences with…
Hamline/3M Corp. Project: Liason for Curricular Change*
NASA Astrophysics Data System (ADS)
Artz, Jerry L.
2002-04-01
This project was designed to catalyze curricular changes to better prepare students for the workplace. Industrial managers provided a list of 16 characteristics valued in the workplace; most were NOT related to science course content. The project formed 5 teams each including 3M professionals and students. Each team developed curricular changes in one of the 16 areas. Team goals were to improve skills in communication, data analysis, business/economics, team problem solving, and cultural competency. Curricular changes realized include communication skill activities embodied in science courses and faculty communication teaching skill seminars; self learning tools in data analysis, statistics and model building; a new course developed with assistance from 3M personnel focusing on topics directly related to technological industries; high performance team problem solving training/coaching for faculty; workshops for students and faculty relative to importance of cultural competencies in the workplace; and a new course focusing on culture, team problem solving and conflict resolution in the technical workplace. Process for developing and content of curricular changes will be reported. *Thanks to: NSF GOALI CHE-99010782
Muir, Matthew J; Schwartz, Mark W
2009-12-01
Graduate education in conservation biology has been assailed as ineffective and inadequate to train the professionals needed to solve conservation problems. To identify how graduate education might better fit the needs of the conservation workplace, we surveyed practitioners and academics about the importance of particular skills on the job and the perceived importance of teaching those same skills in graduate school. All survey participants (n = 189) were alumni from the University of California Davis Graduate Group in Ecology and received thesis-based degrees from 1973 to 2008. Academic and practitioner respondents clearly differed in workplace skills, although there was considerably more agreement in training recommendations. On the basis of participant responses, skill sets particularly at risk of underemphasis in graduate programs are decision making and implementation of policy, whereas research skills may be overemphasized. Practitioners in different job positions, however, require a variety of skill sets, and we suggest that ever-increasing calls to broaden training to fit this multitude of jobs will lead to a trade-off in the teaching of other skills. Some skills, such as program management, may be best developed in on-the-job training or collaborative projects. We argue that the problem of graduate education in conservation will not be solved by restructuring academia alone. Conservation employers need to communicate their specific needs to educators, universities need to be more flexible with their opportunities, and students need to be better consumers of the skills offered by universities and other institutions.
Reflections on Workplace Education: Teachers Talking to Teachers.
ERIC Educational Resources Information Center
Letourneau-Fallon, Pamela; And Others
This document is designed to engage workplace educators in thinking about the ideas and issues that the BEST [Better Education Skills Training] team have found to be important in shaping how they conduct their workplace education program. Its format is that of answers to questions that shape program planning and implementation. Students'…
Working Smarter: The Skill Bias of Computer Technologies. The Evolving Workplace Series
ERIC Educational Resources Information Center
Wannell, Ted; Ali, Jennifer
2002-01-01
This document provides data from the new Workplace and Employee Survey (WES) conducted by Statistics Canada with the support of Human Resources Development Canada. The survey consists of two components: (1) a workplace survey on the adoption of technologies, organizational change, training and other human resource practices, business strategies,…
Information Literacy in the Workplace: A Qualitative Exploratory Study
ERIC Educational Resources Information Center
Crawford, John; Irving, Christine
2009-01-01
Although increasingly recognized as a future skills issue, the use of information in the workplace is a little studied area within library and information research. A substantial "pedagogic" literature of learning in the workplace exists, however, and this was critically reviewed to generate a repertoire of issues which could in turn be…
Literacy and Workplace Change: Evaluation Findings from Eighteen Workplace Literacy Programs
ERIC Educational Resources Information Center
Benseman, John
2012-01-01
Many Western governments are looking to workplace literacy, language, and numeracy programs to address general skill improvement with a longterm aim of improving labor productivity. Rigorous research on these programs' effectiveness for both of these agendas, however, remains sparse and limited in scope. This article reports the findings of an…
Gaining Skills or Just Paying the Bills? Workplace Learning in Low-Level Retail Employment
ERIC Educational Resources Information Center
Roberts, Steven
2013-01-01
This paper analyses the workplace learning experiences of young male retail employees. Deeming formal education highly unattractive, the pursuit of lifelong learning and continuous development for such people relies on workplace learning. Their experiences, however, over several years and across various retailers painted a grim reality.…
The Story of S.U.C.C.E.S.S. A Model Workplace Literacy Program.
ERIC Educational Resources Information Center
Li, Anita K. S.; Marn, Stephanie
Sheraton's Unified Commitment Concerning Employee's Self-Success (SUCCESS) Program is a workplace literacy partnership between ITT Sheraton Hotels in Hawaii and the University of Hawaii-Manoa, College of Education. The program provides workplace literacy skills training to employees of the four participating Sheraton Hotels in Hawaii. The SUCCESS…
ERIC Educational Resources Information Center
Bisschoff, Tom; Govender, Cookie
2007-01-01
Deputy President, Ms Phumzile Mlambo-Ngcuka, says a skills revolution is necessary for South Africa's (SA) skills crisis. The SA skills revolution began with the skills legislation of 1998-1999 when the Departments of Labour and Education intended a seamless, integrated approach to rapid skills development. The National Skills Development…
Accounting Students' Reflections on a Course to Enhance Their Interpersonal Skills
ERIC Educational Resources Information Center
Daff, Lyn
2013-01-01
Communication skills are critical for an accountant's workplace success; however accounting education research to date has mainly focused on the writing and presentation skills aspects of communication skills. Research on developing accounting students' interpersonal skills has received scant attention. This paper provides an example of how to…
ERIC Educational Resources Information Center
Feller, Rich
1996-01-01
Reviews changes in the workplace: shift from industrial to information society, drop in wages, loss of the "employment contract," and effects of technology on skill needs. Suggests steps to help students prepare for the changing workplace. (SK)
Workplace Skills Taught in a Simulated Analytical Department
NASA Astrophysics Data System (ADS)
Sonchik Marine, Susan
2001-11-01
Integration of workplace skills into the academic setting is paramount for any chemical technology program. In addition to the expected chemistry content, courses must build proficiency in oral and written communication skills, computer skills, laboratory safety, and logical troubleshooting. Miami University's Chemical Technology II course is set up as a contract analytical laboratory. Students apply the advanced sampling techniques, quality assurance, standard methods, and statistical analyses they have studied. For further integration of workplace skills, weekly "department meetings" are held where the student, as members of the department, report on their work in process, present completed projects, and share what they have learned and what problems they have encountered. Information is shared between the experienced members of the department and those encountering problems or starting a new project. The instructor as department manager makes announcements, reviews company and department status, and assigns work for the coming week. The department members report results to clients in formal reports or in short memos. Factors affecting the success of the "department meeting" approach include the formality of the meeting room, use of an official agenda, the frequency, time, and duration of the meeting, and accountability of the students.
Where Are the Women? A Report into Issues Related to Women's Access to Workplace Literacy Programs.
ERIC Educational Resources Information Center
Milton, Marion
A study investigated provision of workplace literacy courses available for women in female-dominated industries and women's access to and participation in those courses. A literature review revealed very little research on the required increased literacy skills in Australia and no previous studies on women's access to workplace literacy courses in…
Work-Based Learning: Learning To Work; Working To Learn; Learning To Learn.
ERIC Educational Resources Information Center
Strumpf, Lori; Mains, Kristine
This document describes a work-based learning approach designed to integrate work and learning at the workplace and thereby help young people develop the skills required for changing workplaces. The following considerations in designing work-based programs are discussed: the trend toward high performance workplaces and changes in the way work is…
ERIC Educational Resources Information Center
McMullen. Kathryn; Schellenberg, Grant
Training in Canada's nonprofit sector was examined through a review of data from Canada's Workplace and Employer Survey, which collected data from a nationally representative sample of Canadian workplaces and paid employees in those workplaces. Overall, 61% of employees in nonprofit organizations considered a postsecondary credential necessary to…
A Tale of Two Councils: Alternative Discourses on the "Literacy Crisis" in Australian Workplaces
ERIC Educational Resources Information Center
Black, Stephen; Yasukawa, Keiko
2011-01-01
Australia appears to be in the grip of a "literacy crisis" in workplaces. Media reports and industry/skills organisations are decrying the low literacy and numeracy levels of workers and the negative effects these have on productivity. As a consequence, the Australian government has increased funding for workplace literacy and numeracy…
ESP Learners' Needs Related Learning for the Workplace: A Pragmatic Study for Business School
ERIC Educational Resources Information Center
Liton, Hussain Ahmed
2015-01-01
Typically, an ESP course is designed to develop students' communication skills not solely for the office, but also for useful in a specific workplace. Unfortunately, ESP for Schools of Business at some South-East Asian universities is not being very effective in promoting students' performance in the workplace. Behind this backdrop, this paper…
ERIC Educational Resources Information Center
Sperazi, Laura; DePascale, Charles A.
The Massachusetts Workplace Literacy Consortium sought to upgrade work-related literacy skills at 22 partner sites in the state. Members included manufacturers, health care organizations, educational institutions, and labor unions. In its third year, the consortium served 1,179 workers with classes in English for speakers of other languages, adult…
Putting It All Together: Learning for Work and Learning About Work in the Horticulture Industry.
ERIC Educational Resources Information Center
Trenerry, Ruth
Literacy is a social practice central to sharing of knowledge and skills in the workplace. Workplaces increasingly demand workers who take on multiple roles and share and manage knowledge in new ways, so high levels of worker literacy and worker collaboration are increasingly important. Workplace training must facilitate development of active and…
Executive Perceptions of the Top 10 Soft Skills Needed in Today's Workplace
ERIC Educational Resources Information Center
Robles, Marcel M.
2012-01-01
Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard…
Communication Skill Attributes Needed for Vocational Education enter The Workplace
NASA Astrophysics Data System (ADS)
Wahyuni, L. M.; Masih, I. K.; Rejeki, I. N. Mei
2018-01-01
Communication skills are generic skills which need to be developed for success in the vocational education entering the workforce. This study aimed to discover the attributes of communication skill considered important in entering the workforce as perceived by vocational education students. The research was conducted by survey method using questionnaire as data collecting tool. The research population is final year student of D3 Vocational education Program and D4 Managerial Vocational education in academic year 2016/2017 who have completed field work practice in industry. The sampling technique was proportional random sampling. Data were analyzed with descriptive statistics and independent sampel t-test. Have ten communication skills attributes with the highest important level required to enter the workplace as perceived by the vocational education diploma. These results indicate that there was the same need related communication skills to enter the workforce
Walsh, Edith; Holloway, Jennifer; Lydon, Helena
2018-05-01
Individuals with autism spectrum disorder (ASD) are faced with significant barriers relating to employment opportunities and workplace participation. This study evaluated the effectiveness of the Walker social skills curriculum: the ACCESS program and video modeling to increase social communication skills necessary for workplace inclusion. Participants attended two sessions (i.e., 3 h) per week across a period of 20 weeks. A multiple-probe design was used to demonstrate social skills outcomes across three broad curricular areas (i.e., peer-related, adult-related, and self-related social skills). Pre-and post-intervention standardized assessments were also taken. Results showed significant increases in target social skills and a significant decrease in problem behaviors following intervention. Evidence of maintenance and generalization were also demonstrated. Implications for practice and research are discussed.
Walton, Merrilyn; Harrison, Reema; Burgess, Annette; Foster, Kirsty
2015-10-01
Preventable harm is one of the top six health problems in the developed world. Developing patient safety skills and knowledge among advanced trainee doctors is critical. Clinical supervision is the main form of training for advanced trainees. The use of supervision to develop patient safety competence has not been established. To establish the use of clinical supervision and other workplace training to develop non-technical patient safety competency in advanced trainee doctors. Keywords, synonyms and subject headings were used to search eight electronic databases in addition to hand-searching of relevant journals up to 1 March 2014. Titles and abstracts of retrieved publications were screened by two reviewers and checked by a third. Full-text articles were screened against the eligibility criteria. Data on design, methods and key findings were extracted. Clinical supervision documents were assessed against components common to established patient safety frameworks. Findings from the reviewed articles and document analysis were collated in a narrative synthesis. Clinical supervision is not identified as an avenue for embedding patient safety skills in the workplace and is consequently not evaluated as a method to teach trainees these skills. Workplace training in non-technical patient safety skills is limited, but one-off training courses are sometimes used. Clinical supervision is the primary avenue for learning in postgraduate medical education but the most overlooked in the context of patient safety learning. The widespread implementation of short courses is not matched by evidence of rigorous evaluation. Supporting supervisors to identify teaching moments during supervision and to give weight to non-technical skills and technical skills equally is critical. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
Collaboration in a competitive healthcare system: negotiation 101 for clinicians.
Clay-Williams, Robyn; Johnson, Andrew; Lane, Paul; Li, Zhicheng; Camilleri, Lauren; Winata, Teresa; Klug, Michael
2018-04-09
Purpose The purpose of this paper is to evaluate the effectiveness of negotiation training delivered to senior clinicians, managers and executives, by exploring whether staff members implemented negotiation skills in their workplace following the training, and if so, how and when. Design/methodology/approach This is a qualitative study involving face-to-face interviews with 18 senior clinicians, managers and executives who completed a two-day intensive negotiation skills training course. Interviews were transcribed verbatim, and inductive interpretive analysis techniques were used to identify common themes. Research setting was a large tertiary care hospital and health service in regional Australia. Findings Participants generally reported positive affective and utility reactions to the training, and attempted to implement at least some of the skills in the workplace. The main enabler was provision of a Negotiation Toolkit to assist in preparing and conducting negotiations. The main barrier was lack of time to reflect on the principles and prepare for upcoming negotiations. Participants reported that ongoing skill development and retention were not adequately addressed; suggestions for improving sustainability included provision of refresher training and mentoring. Research limitations/implications Limitations include self-reported data, and interview questions positively elicited examples of training translation. Practical implications The training was well matched to participant needs, with negotiation a common and daily activity for most healthcare professionals. Implementation of the skills showed potential for improving collaboration and problem solving in the workplace. Practical examples of how the skills were used in the workplace are provided. Originality/value To the authors' knowledge, this is the first international study aimed at evaluating the effectiveness of an integrative bargaining negotiation training program targeting executives, senior clinicians and management staff in a large healthcare organization.
Career Pathways Skill-Building Activities Guide.
ERIC Educational Resources Information Center
Community Coll. of Rhode Island, Warwick.
In an effort to relate academic skills with workplace skills and facilitate the transition from school to work, the Community College of Rhode Island developed a skill-based instructional model targeted at 9th through 12th graders and consisting of 6 instructional areas, or strands, and 31 related skills. This guide provides suggested activities…
ERIC Educational Resources Information Center
Bailey, Thomas
Changes in the economy and the workplace are changing job skill requirements and the process of skill acquisition. A study analyzed occupational trends and projections, performed case studies of four industry sectors (apparel and textile, accounting, management consulting, and software development), and reviewed research on changing skill demands…
ERIC Educational Resources Information Center
Bhaerman, Robert D.; North, Ricke A.
This guide was developed to assist vocational instructors in automotive repair programs in presenting broadly applicable nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, reasoning skills, and organizational management skills.…
NASA Astrophysics Data System (ADS)
Kerr, Sylvia; Runquist, Olaf
2005-02-01
What characteristics of employees do you value in the workplace? Sixteen leaders from world-class chemistry-based industries responded: "We want competent scientists who have high-level communication skills, cultural competencies, knowledge of how for-profit organizations function, excellent team problem-solving skills, broad backgrounds, strong work ethics, the ability to move effortlessly from science to business to humanitarian issues, and data-analysis skills." A wish list of 16 valued characteristics was generated. In response to the concern of industrial leaders and as a result of a National Science Foundation grant the Hamline University 3M Project was initiated. This unique project brought 3M professionals and Hamline University faculty members together in teams to address the concerns of industry leaders and to design and initiate curricular changes to better prepare students for the 21st century technological workplace. Each of five teams focused on one of five skill areas: namely, communications, team problem solving, data analysis, cultural competency, business, and economics. The Hamline 3M Project demonstrated a model for utilizing the industrial intellectual community to enhance undergraduate science education.
7 CFR 1710.127 - Drug free workplace.
Code of Federal Regulations, 2012 CFR
2012-01-01
... 7 Agriculture 11 2012-01-01 2012-01-01 false Drug free workplace. 1710.127 Section 1710.127 Agriculture Regulations of the Department of Agriculture (Continued) RURAL UTILITIES SERVICE, DEPARTMENT OF... and Basic Policies § 1710.127 Drug free workplace. Borrowers are required to comply with the Drug Free...
7 CFR 1710.127 - Drug free workplace.
Code of Federal Regulations, 2014 CFR
2014-01-01
... 7 Agriculture 11 2014-01-01 2014-01-01 false Drug free workplace. 1710.127 Section 1710.127 Agriculture Regulations of the Department of Agriculture (Continued) RURAL UTILITIES SERVICE, DEPARTMENT OF... and Basic Policies § 1710.127 Drug free workplace. Borrowers are required to comply with the Drug Free...
7 CFR 1710.127 - Drug free workplace.
Code of Federal Regulations, 2013 CFR
2013-01-01
... 7 Agriculture 11 2013-01-01 2013-01-01 false Drug free workplace. 1710.127 Section 1710.127 Agriculture Regulations of the Department of Agriculture (Continued) RURAL UTILITIES SERVICE, DEPARTMENT OF... and Basic Policies § 1710.127 Drug free workplace. Borrowers are required to comply with the Drug Free...
7 CFR 1710.127 - Drug free workplace.
Code of Federal Regulations, 2011 CFR
2011-01-01
... 7 Agriculture 11 2011-01-01 2011-01-01 false Drug free workplace. 1710.127 Section 1710.127 Agriculture Regulations of the Department of Agriculture (Continued) RURAL UTILITIES SERVICE, DEPARTMENT OF... and Basic Policies § 1710.127 Drug free workplace. Borrowers are required to comply with the Drug Free...
Ohio Workplace Education Resource Guide.
ERIC Educational Resources Information Center
Northwest ABLE Resource Center, Toledo, OH.
This manual is designed for adult basic education programs to use as a resource for workplace education (WE). It begins with a section of introductory materials, including a WE definition, scope of work, and survey results. The next section contains a program profile; director/coordinator profile; instructor profiles; Ohio ABLE workplace site…
ERIC Educational Resources Information Center
American Society for Training and Development, Alexandria, VA.
Practical guidelines are presented for training and development professionals dealing with acquired immune deficiency syndrome (AIDS) in the workplace. The following topics are covered: AIDS in the workplace; AIDS basics, including information on the required corporate commitment and transmission of human immunodeficiency virus (HIV); employment…
Casco Bay Partnership for Workplace Education. Final Performance Report.
ERIC Educational Resources Information Center
University of Southern Maine, Gorham.
The Casco Bay Partnership includes the University of Southern Maine (USM) and seven businesses in greater Portland, Maine, that range from large multinational corporations to small, family-owned businesses. During a 3-year project funded by a National Workplace Literacy Program grant, the partnership designed and delivered workplace basic skills…
A summer academic research experience for disadvantaged youth.
Kabacoff, Cathryn; Srivastava, Vasudha; Robinson, Douglas N
2013-01-01
Internships are an effective way of connecting high school students in a meaningful manner to the sciences. Disadvantaged minorities have fewer opportunities to participate in internships, and are underrepresented in both science, technology, engineering, and mathematics majors and careers. We have developed a Summer Academic Research Experience (SARE) program that provides an enriching academic internship to underrepresented youth. Our program has shown that to have a successful internship for these disadvantaged youth, several issues need to be addressed in addition to scientific mentoring. We have found that it is necessary to remediate and/or fortify basic academic skills for students to be successful. In addition, students need to be actively coached in the development of professional skills, habits, and attitudes necessary for success in the workplace. With all these factors in place, these youths can become better students, compete on a more level playing field in their internships, and increase their potential of participating actively in the sciences in the future.
A Summer Academic Research Experience for Disadvantaged Youth
Kabacoff, Cathryn; Srivastava, Vasudha; Robinson, Douglas N.
2013-01-01
Internships are an effective way of connecting high school students in a meaningful manner to the sciences. Disadvantaged minorities have fewer opportunities to participate in internships, and are underrepresented in both science, technology, engineering, and mathematics majors and careers. We have developed a Summer Academic Research Experience (SARE) program that provides an enriching academic internship to underrepresented youth. Our program has shown that to have a successful internship for these disadvantaged youth, several issues need to be addressed in addition to scientific mentoring. We have found that it is necessary to remediate and/or fortify basic academic skills for students to be successful. In addition, students need to be actively coached in the development of professional skills, habits, and attitudes necessary for success in the workplace. With all these factors in place, these youths can become better students, compete on a more level playing field in their internships, and increase their potential of participating actively in the sciences in the future. PMID:24006390
Ecologies of Learning: Culture, Context and Outcomes of Workplace LES. Research Brief
ERIC Educational Resources Information Center
Merrifield, Juliet
2013-01-01
There is a need to connect workplace learning and essential skills to a larger domain of workplace learning in general. To do this, the contexts in which learning takes place, and the cultures of the actors and environments involved, should be taken into consideration. Although research on the direct effects of contexts and cultures on workplace…
ERIC Educational Resources Information Center
Pidd, Ken
2004-01-01
Previous research has indicated that the transfer climate of work organisations is an important factor in determining the degree to which knowledge, skills and abilities gained in training transfer to the workplace. In particular, workplace social support from supervisors and coworkers is consistently cited as an important factor that can…
ERIC Educational Resources Information Center
McKeag, Janis
To address specific workplace literacy needs within the steel fabrication sector in Manitoba, an organizational needs assessment was conducted training manuals were developed using literacy task analysis techniques. The organizational needs assessment assessed the general and workplace literacy tasks and demands of hourly workers at Dominion…
Code of Federal Regulations, 2010 CFR
2010-07-01
..., DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM What Conditions Must Be Met After an Award? § 472... shall provide for the needs of these adults by teaching literacy skills needed in the workplace. (b) Projects may teach workplace literacy skills— (1) To the extent necessary, in the native language of these...
ERIC Educational Resources Information Center
Walter, Bethany
2005-01-01
Developing learning experiences around real-world scenarios engages students in hands-on, authentic learning that promotes skills such as: research methods, collaboration, workplace skills, persistence, information organization and application, and self-reflection practice. The final work, new skills, and knowledge may then be demonstrated to an…
Business Management Occupations: Skill Standards.
ERIC Educational Resources Information Center
Vocational Technical Education Consortium of States, Decatur, GA.
This report organizes the information provided by 77 individuals in business management occupations in 12 states into skills inventories for persons in these jobs. The skills inventories contain the following sections: (1) occupation-specific knowledge (communication, mathematics, science); (2) workplace behaviors (work ethics, interpersonal…
Business Financial Occupations: Skill Standards.
ERIC Educational Resources Information Center
Vocational Technical Education Consortium of States, Decatur, GA.
This report organizes the information provided by 71 individuals in finance-related occupations in 11 states into skills inventories for persons in these jobs. The skills inventories contain the following sections: (1) occupation-specific knowledge (communication, mathematics, science); (2) workplace behaviors (work ethics, interpersonal…
The Definition of Basic Skills in Manufacturing Industries.
ERIC Educational Resources Information Center
Jones, Charles M.
1996-01-01
Survey responses from 186 of 250 trainers/human resource managers and a Delphi panel of 21 rated companies' basic skills training provisions and the importance of basic skills. Although most stated their companies provide basic skills training, results show most are reluctant to hire, train, or retain workers with low basic skills. (SK)
Interpersonal Relationships in the Workplace.
ERIC Educational Resources Information Center
Danner, Jean Ortowski; And Others
This curriculum guide on interpersonal relations in the workplace give techniques for instructors to use in evaluating these skills in their students. Eighteen competencies are included in this guide: adaptability; attendance; attitude; communication (nonverbal); communication (verbal); communication (written); confidence; cooperation; enthusiasm;…
Evaluating Workplace Education Programs.
ERIC Educational Resources Information Center
MacMaster, Don
The Workplace Project (WPP) at Alpena Community College, in Michigan, uses a range of assessment instruments to measure learner performance in workplace classes. The Test of Adult Basic Education is administered at the beginning of the course to establish a baseline standardized test score, and again at the end of course to measure gains. Also,…
Workplace Mathematics. Modules 1 & 2. A Working Curriculum.
ERIC Educational Resources Information Center
Farrell, Edward J.
This curriculum for mathematics is designed as a teachable curriculum directed toward workplace needs. It is intended to be workplace specific and to move the learner toward a full 12th-grade level attainment. The two modules in this curriculum are further divided into modules dealing with specific topics. The first module, Basic Mathematics,…
Vogel, Daniela; Harendza, Sigrid
2016-01-01
Practical skills are an essential part of physicians' daily routine. Nevertheless, medical graduates' performance of basic skills is often below the expected level. This review aims to identify and summarize teaching approaches of basic practical skills in undergraduate medical education which provide evidence with respect to effective students' learning of these skills. Basic practical skills were defined as basic physical examination skills, routine skills which get better with practice, and skills which are also performed by nurses. We searched PubMed with different terms describing these basic practical skills. In total, 3467 identified publications were screened and 205 articles were eventually reviewed for eligibility. 43 studies that included at least one basic practical skill, a comparison of two groups of undergraduate medical students and effects on students' performance were analyzed. Seven basic practical skills and 15 different teaching methods could be identified. The most consistent results with respect to effective teaching and acquisition of basic practical skills were found for structured skills training, feedback, and self-directed learning. Simulation was effective with specific teaching methods and in several studies no differences in teaching effects were detected between expert or peer instructors. Multimedia instruction, when used in the right setting, also showed beneficial effects for basic practical skills learning. A combination of voluntary or obligatory self-study with multimedia applications like video clips in combination with a structured program including the possibility for individual exercise with personal feedback by peers or teachers might provide a good learning opportunity for basic practical skills.
Vogel, Daniela; Harendza, Sigrid
2016-01-01
Objective: Practical skills are an essential part of physicians’ daily routine. Nevertheless, medical graduates’ performance of basic skills is often below the expected level. This review aims to identify and summarize teaching approaches of basic practical skills in undergraduate medical education which provide evidence with respect to effective students’ learning of these skills. Methods: Basic practical skills were defined as basic physical examination skills, routine skills which get better with practice, and skills which are also performed by nurses. We searched PubMed with different terms describing these basic practical skills. In total, 3467 identified publications were screened and 205 articles were eventually reviewed for eligibility. Results: 43 studies that included at least one basic practical skill, a comparison of two groups of undergraduate medical students and effects on students’ performance were analyzed. Seven basic practical skills and 15 different teaching methods could be identified. The most consistent results with respect to effective teaching and acquisition of basic practical skills were found for structured skills training, feedback, and self-directed learning. Simulation was effective with specific teaching methods and in several studies no differences in teaching effects were detected between expert or peer instructors. Multimedia instruction, when used in the right setting, also showed beneficial effects for basic practical skills learning. Conclusion: A combination of voluntary or obligatory self-study with multimedia applications like video clips in combination with a structured program including the possibility for individual exercise with personal feedback by peers or teachers might provide a good learning opportunity for basic practical skills. PMID:27579364
Conflict in the workplace: part 2.
Northam, Sally
2009-07-01
Last month, in Part 1 of this two-part article, I explored factors that contribute to workplace conflict among nurses (such as sex, age, power, and culture), as well as individual responses to conflict. I also discussed my observation that nurses apply their skills in therapeutic communication to solving workplace conflict, and that they therefore tend to focus on emotions rather than on solutions. In Part 2, I present strategies nurses can use to resolve conflict and build more effective-and harmonious-workplace relationships.
Wltavsky, Zdenka; Lebar, Lea; Bitenc, Crtomir
2014-06-01
For decades, employment of a person with disabilities has been considered a key indicator of the success of vocational rehabilitation. There is a link between the quality of vocational rehabilitation and a better quality of life for service users; these services have a significant impact on efficiency in the field of work. Very few authors have researched the qualification and skills of rehabilitation experts essential for successfully carrying out their professional activities. The objective of the present study was to investigate the perceived importance attached to the competencies of vocational rehabilitation professionals and the frequency of their application at work in three different countries, which was conducted using a questionnaire that was prepared on the basis of a questionnaire designed by Australian researchers. Basic competencies comprise four sets: vocational counselling, professional practice, personal counselling and rehabilitation case management. Special competencies are composed of two sets: workplace disability case management and workplace intervention and programme management. The questionnaire was completed by 131 respondents, of whom 61 were from Slovenia, 34 were from Austria and 36 were from the UK. t-Tests for two independent samples (sex), analysis of variance (type of education, country) and Pearson's correlation coefficient were used to compare the perception of basic and special competencies. The respondents perceived personal counselling, vocational counselling and management of rehabilitation cases as being the most important, whereas the least importance was assigned to interventions. In practice, the respondents used personal counselling most frequently and very few interventions.
Wagner, K C; Yates, Diane; Walcott, Quentin
2012-01-01
This post-hoc analysis discusses a replicable workplace behavior change module called Men and Women As Allies, that was designed and implemented by a team of labor, management and community anti-violence educators at a private sector telecommunications employer. A job site-specific educational seminar linked issues of domestic violence to male bullying and workplace violence. It challenged social stereotypes about gender, taught skills to engage ally peer behavior and provided information on how to seek assistance from union, workplace and external community resources.
Social Justice as a Lens for Understanding Workplace Mistreatment.
Moffa, Christine; Longo, Joy
2016-01-01
Workplace mistreatment can be viewed as a social injustice that prohibits one from achieving optimal well-being. Cognitive and interpersonal skills required of nurses can be impacted by workplace mistreatment, thus extending injustices by violating the rights of patients to optimal care. The purpose of this article is to view workplace mistreatment through the lens of Powers and Faden's theory of social justice. Workplace mistreatment is explored through the 6 dimensions of well-being, including health, personal security, reasoning, respect, attachment, and self-determination, identified in the theory. The implications for practice and policy are discussed and recommendations for research made.
Language "Skills" and the Neoliberal English Education Industry
ERIC Educational Resources Information Center
Shin, Hyunjung
2016-01-01
Neoliberal transformation of self, learning, and teaching constructs individuals as bundles of skills (or human capital) and subordinates learning to skill production characterized by an ethic of entrepreneurial self-management [Urciuoli, Bonnie. 2010. "Neoliberal Education: Preparing the Student for the New Workplace." In…
An Integrated Professional and Transferable Skills Course for Undergraduate Chemistry Students
ERIC Educational Resources Information Center
Ashraf, S. Salman; Marzouk, Sayed A. M.; Shehadi, Ihsan A.; Murphy, Brian M.
2011-01-01
Upon graduation, chemistry majors often find themselves inadequately prepared for the "real world" that awaits them when they join the workplace. Some employers find chemistry graduates lacking written- and oral-communication skills, critical-thinking skills, group-work skills, as well as the ability to efficiently analyze data and retrieve…
ERIC Educational Resources Information Center
Kaufhold, John A.; Johnson, Lori R.
2005-01-01
The study's purpose was to examine emotional intelligence skills and potential problem areas of elementary educators. The study provided elementary educators with a self-assessment of emotional intelligence skills to utilize in the workplace and beyond. An improved understanding of personal skills and weaknesses may lessen educator's risk of…
Work Force Education: Beyond Technical Skills. Trends and Issues Alert No. 1.
ERIC Educational Resources Information Center
Imel, Susan
This brief suggests that during the past 2 decades, the skills needed to succeed in the workplace have changed significantly. Technical skills remain important, but, increasingly, employers recognize another category of skills crucial to a worker's ability to work "smarter, not harder." These "soft,""core,""nontechnical,""essential,""generic," and…
ERIC Educational Resources Information Center
Woodward, Belle S.; Sendall, Patricia; Ceccucci, Wendy
2010-01-01
Contemporary Information Systems graduates will be more marketable in the workplace upon graduation if they have combined competencies in both technical and soft skills: interpersonal communication, teamwork, time management, planning and organizational skills. Team and project-based learning can be used to incorporate soft skill competencies with…
Focus on Basics: Connecting Research and Practice: Workplace Education, Volume 7, Issue B
ERIC Educational Resources Information Center
National Center for the Study of Adult Learning and Literacy, 2004
2004-01-01
This issue focuses on workplace education and includes the following articles: "After the Grant Is Over" (Connie Nelson); "Around to Stay" (Shirley Penn and Mary Zorn); "A Conversation with FOB: What Benefits Does Workplace Ed Offer the Provider?"; "Reading Work" (Tracy Defoe and Sue Folinsbee); "Much More than ABE" (Don Block and Lori…
Educating for the Workplace through the Arts.
ERIC Educational Resources Information Center
Getty Education Inst. for the Arts, Los Angeles, CA.
Business leaders are increasingly realizing that arts education is beneficial in preparing young people for the workplace. Increasingly, business is acknowledging that arts education develops collaborative and teamwork skills, technological competencies, flexible thinking, and an appreciation for diversity. The need for imagination and creativity…
Supplementing supported employment with workplace skills training.
Wallace, Charles J; Tauber, Robert
2004-05-01
Introduction by the column editors: Supported employment, as designed for persons with serious and persistent mental illness, has been termed individual placement and support. In two randomized controlled trials (1,2), clients who received individual placement and support services were more likely to obtain at least one job in the competitive sector, to work more hours, and to have a higher total income than their counterparts who received more traditional types of vocational rehabilitation. However, individual placement and support did not improve the length of time the employed participants kept their jobs. An adjunctive or additional element of individual placement and support, aimed at improving the job tenure of individuals with mental illness, would be a constructive contribution to the vocational rehabilitation for this population. In a previous Rehab Rounds column, Wallace and colleagues (3) described the development of the workplace fundamental skills module, a highly structured and user-friendly curriculum designed to teach workers with mental illness the social and workplace skills needed to keep their jobs. The workplace fundamental skills module supplements individual placement and support by conveying specific skills that enable workers to learn the requirements of their jobs, anticipate the stressors associated with their jobs, and cope with stressors by using a problem-solving process. The earlier report described the production and validation of the module's content. The purpose of this month's column is to present the preliminary results of a randomized comparison of the module's effects on job retention, symptoms, and community functioning when coupled with individual placement and support. To enable wide generalization of the findings of the study, the program was conducted in a typical community mental health center.
ERIC Educational Resources Information Center
Basic Skills Agency, 2006
2006-01-01
The Basic Skills Agency (formerly the Adult Literacy and Basic Skills Unit--ALBSU) is the national development agency for literacy, numeracy and related basic skills in England and Wales. This agency defines basic skills as " the ability to read, write, and speak in English and use mathematics at a level necessary to function and progress at…
Liu, Karen P Y; Wong, Denys; Chung, Anthony C Y; Kwok, Natalie; Lam, Madeleine K Y; Yuen, Cheri M C; Arblaster, Karen; Kwan, Aldous C S
2013-12-01
This pilot study explored the effectiveness of workplace training programme that aimed to enhance the work-related behaviours in individuals with autism and intellectual disabilities. Fourteen participants with autism and mild to moderate intellectual disability (mean age = 24.6 years) were recruited. The workplace training programme included practices in work context and group educational sessions. A pre-test-post-test design was used with the Work Personality Profile, the Scale of Independent Behaviour Revised and the Observational Emotional Inventory Revised to evaluate the targeted behaviours. Improvement in social and communication skills specific to the workplace was achieved. For emotional control, participants became less confused and had a better self-concept. However, improvement in other general emotional behaviours, such as impulse control, was limited. The results indicated that a structured workplace training programme aimed at improving social, communication and emotional behaviours can be helpful for people with autism and intellectual disability. Further study with a larger sample size and a control group is recommended. The development of specific programme to cater for the emotional control needs at workplace for people with autism is also suggested. Copyright © 2013 John Wiley & Sons, Ltd.
Couser, Gregory P
2008-04-01
To explore the literature regarding prevention of depression in the workplace. Literature review of what the author believes are seminal articles highlighting workplace factors and interventions in preventing depression in the workplace. Employees can help prevent depression by building protective factors such as better coping and stress management skills. Employees may be candidates for depression screening if they have certain risk factors such as performance concerns. Organizational interventions such as improving mental health literacy and focusing on work-life balance may help prevent depression in the workplace but deserve further study. A strategy to prevent depression in the workplace can include developing individual resilience, screening high-risk individuals and reducing that risk, improving organizational literacy, and integrating workplace and health care systems to allow access to proactive quality interventions.
Improving Students' Critical Thinking, Creativity, and Communication Skills
ERIC Educational Resources Information Center
Geissler, Gary L.; Edison, Steve W.; Wayland, Jane P.
2012-01-01
Business professors continue to face the challenge of truly preparing their students for the workplace. College students often lack skills that are valued by employers, such as critical thinking, creativity, communication, conflict resolution, and teamwork skills. Traditional classroom methods, such as lectures, may fail to produce adequate…
Adult Transitions to Learning in the USA: What Do PIAAC Survey Results Tell Us?
ERIC Educational Resources Information Center
Patterson, Margaret Becker; Paulson, Usha G.
2016-01-01
The Programme for the International Assessment of Adult Competencies (PIAAC) assessed literacy, numeracy, and technology-related skills of adults and found skill levels of US adults are well below the international average. In a world where advanced skills are requisite to workplace competitiveness, low skills are a danger sign. An initial PIAAC…
The Inculcation of Generic Skills among Juveniles through Technical and Vocational Education
ERIC Educational Resources Information Center
Wan-Mohamed, Wan Azlinda; Yunus, Mohamed Hafis
2009-01-01
Generic skills are skills which contribute towards individual's effective and successful participation in the workplace. For juveniles, Technical and Vocational Education (TVE) is one of the platforms that provide them generic skills which enable them to compete for job market. The purpose of this study is to investigate the level of generic…
Workplace 2000 Project. Final Performance Report.
ERIC Educational Resources Information Center
West Virginia Northern Community Coll., Wheeling.
West Virginia Northern Community College provided workplace literacy education and training for employees of Weirton Steel Corporation and Union Carbide Corporation. For Weirton Steel the training included 4,040 hours of instruction in fundamental literacy skills (reading, writing, speaking, and math), oral and written communications (including…
Enhancing clinical learning in the workplace: a qualitative study.
Magnier, K; Wang, R; Dale, V H M; Murphy, R; Hammond, R A; Mossop, L; Freeman, S L; Anderson, C; Pead, M J
Workplace learning (WPL) is seen as an essential component of clinical veterinary education by the veterinary profession. This study sought to understand this type of learning experience more deeply. This was done utilising observations of students on intramural rotations (IMR) and interviews with students and clinical staff. WPL was seen as an opportunity for students to apply knowledge and develop clinical and professional skills in what is generally regarded as a safe, authentic environment. Clinical staff had clear ideas of what they expected from students in terms of interest, engagement, professionalism, and active participation, where this was appropriate. In contrast, students often did not know what to expect and sometimes felt under-prepared when entering the workplace, particularly in a new species area. With the support of staff acting as mentors, students learned to identify gaps in their knowledge and skills, which could then be addressed during specific IMR work placements. Findings such as these illustrate both the complexities of WPL and the diversity of different workplace settings encountered by the students.
Enhancing clinical learning in the workplace: a qualitative study
Magnier, K.; Wang, R.; Dale, V. H. M.; Murphy, R.; Hammond, R. A.; Mossop, L.; Freeman, S. L.; Anderson, C.; Pead, M. J.
2011-01-01
Workplace learning (WPL) is seen as an essential component of clinical veterinary education by the veterinary profession. This study sought to understand this type of learning experience more deeply. This was done utilising observations of students on intramural rotations (IMR) and interviews with students and clinical staff. WPL was seen as an opportunity for students to apply knowledge and develop clinical and professional skills in what is generally regarded as a safe, authentic environment. Clinical staff had clear ideas of what they expected from students in terms of interest, engagement, professionalism, and active participation, where this was appropriate. In contrast, students often did not know what to expect and sometimes felt under-prepared when entering the workplace, particularly in a new species area. With the support of staff acting as mentors, students learned to identify gaps in their knowledge and skills, which could then be addressed during specific IMR work placements. Findings such as these illustrate both the complexities of WPL and the diversity of different workplace settings encountered by the students. PMID:22090156
Code of Federal Regulations, 2010 CFR
2010-07-01
... must provide a quality workplace environment that supports program operations, preserves the value of... fitness facilities in the workplace when adequately justified. An Executive agency must promote maximum...
ERIC Educational Resources Information Center
Willis, Paul
2009-01-01
Equal participation in paid employment is regarded as a basic entitlement within human rights discourse. Recent organizational studies highlight how the workplace can operate as a socially divided space for queer (or non-heterosexual) workers, depicting the workplace as a problematic site of sexuality-based discrimination and abuse. The aim of…
Career Portfolios. Practice Application Brief No. 13.
ERIC Educational Resources Information Center
Wonacott, Michael E.
Career portfolios contain evidence of individuals' knowledge and skills and are useful tools in job search and career change, especially now that employers want generalizable workplace skills not well portrayed by traditional means and students are often inept at communicating their skills and knowledge to employers. Career portfolios contain and…
Undergraduate Consumer Affairs Program Needs: Employers' Perspectives
ERIC Educational Resources Information Center
Morrison, Kathryn; Saboe-Wounded Head, Lorna; Cho, Soo Hyun
2012-01-01
Forty-six Consumer Affairs (CA) internship supervisors were surveyed to identify critical knowledge and skills demonstrated by interns and to examine the importance of knowledge and skills needed in the workplace from the supervisors' perspectives.The knowledge and skills measured were identified through program goals. Results revealed that CA…
Developing 21st Century Process Skills through Project Design
ERIC Educational Resources Information Center
Yoo, Jeong-Ju; MacDonald, Nora M.
2014-01-01
The goal of this paper is to illustrate how the promotion of 21st Century process skills can be used to enhance student learning and workplace skill development: thinking, problem solving, collaboration, communication, leadership, and management. As an illustrative case, fashion merchandising and design students conducted research for a…
Skill Intensity and Skills Development in Bangladesh Manufacturing Enterprises
ERIC Educational Resources Information Center
Comyn, Paul
2013-01-01
This paper reports on recent research into enterprise skill profiles and workplace training practices in the Bangladesh manufacturing industry. The article presents survey and interview data for 37 enterprises across eight manufacturing sectors collected during a study for the International Labour Organisation. The research analysed enterprise and…
Online Professional Skills Workshops: Perspectives from Distance Education Graduate Students
ERIC Educational Resources Information Center
Gauvreau, Sarah; Hurst, Deborah; Cleveland-Innes, Martha; Hawranik, Pamela
2016-01-01
While many online graduate students are gaining academic and scholarly knowledge, the opportunities for students to develop and hone professional skills essential for the workplace are lacking. Given the virtual environment of distance learning, graduate students are often expected to glean professional skills such as analytical thinking,…
Deconstructing the Skills Training Debate in Doctoral Education
ERIC Educational Resources Information Center
Craswell, Gail
2007-01-01
The pressure being placed on universities to deliver skills training for the workplace has generated considerable debate. This paper deconstructs the broader employability discourse in which the debate is embedded in order to draw out its formative implications for skills training during candidature. The paper argues against erection of a…
The Bases of Competence. Skills for Lifelong Learning and Employability.
ERIC Educational Resources Information Center
Evers, Frederick T.; Rush, James C.; Berdrow, Iris
This book, which is intended primarily for instructional development specialists, academic leaders, and faculty members in all types of postsecondary institutions, explains what skills and competencies students need to succeed in today's workplace and details how colleges and universities can strengthen the curriculum to cultivate those skills in…
ERIC Educational Resources Information Center
DiMartino, Joe; Castaneda, Andrea
2007-01-01
A recent employer survey sponsored by the Partnership for 21st Century Skills found that the skills new job entrants most need for success in the workplace--oral and written communication, time management, critical thinking, problem solving, personal accountability, and the ability to work effectively with others--are the areas in which recent…
Context Matters: Teaching and Learning Skills for Work.
ERIC Educational Resources Information Center
Giddens, Beth; Stasz, Cathy
1999-01-01
Changes in work and the workplace are transforming the kinds of knowledge, skills, and attitudes needed for successful work performance. Educators and school reformers are updating curricula and redesigning school programs to ensure that, in addition to academics, young people have opportunities to learn work-related skills and attitudes. A…
Skills Certificates Signal Competencies in a Demand-Driven Economy.
ERIC Educational Resources Information Center
WorkAmerica, 2000
2000-01-01
This issue focuses on the National Alliance of Business's work with employers to sort out how certificates can most effectively indicate workplace skills and requirements and confirm that certified individuals possess them. "Skills Certificates Signal Competencies in a Demand-Driven Economy" discusses the needs to which certificates respond; how…
ERIC Educational Resources Information Center
Wiggins, Alexis
2014-01-01
Skills in communication and collaboration can be just as important as content knowledge and technical skills in the workplace. So what are schools doing to foster these skills? English language arts teacher Alexis Wiggins adapted the Socratic seminar model to make it student-led and collaborative. Under her new approach, the Spider Web…
Research on Future Skill Demands: A Workshop Summary
ERIC Educational Resources Information Center
Hilton, Margaret
2008-01-01
Over the past five years, business and education groups have issued a series of reports indicating that the skill demands of work are rising, due to rapid technological change and increasing global competition. Researchers have begun to study changing workplace skill demands. Some economists have found that technological change is…
Workplace Skills in Practice. Case Studies of Technical Work.
ERIC Educational Resources Information Center
Stasz, Cathleen; And Others
A study was conducted to explore skills and work-related dispositions in technical work. It used a sociocultural approach to examine skills in seven target jobs in worksites representing diverse industries--health care, traffic management, transportation, and semiconductor manufacturing. It explored employers' strategies for obtaining the skills…
Reduction of Classroom Noise Levels Using Group Contingencies
ERIC Educational Resources Information Center
Ring, Brandon M.; Sigurdsson, Sigurdur O.; Eubanks, Sean L.; Silverman, Kenneth
2014-01-01
The therapeutic workplace is an employment-based abstinence reinforcement intervention for unemployed drug users where trainees receive on-the-job employment skills training in a classroom setting. The study is an extension of prior therapeutic workplace research, which suggested that trainees frequently violated noise standards. Participants…
NASA Astrophysics Data System (ADS)
Rahayu, D. V.
2017-02-01
This study was intended to figure out basic teaching skills of Mathematics Department Students of STKIP Garut at Field Experience Program in academic year 2014/2015. This study was qualitative research with analysis descriptive technique. Instrument used in this study was observation sheet to measure basic teaching mathematics skills. The result showed that ability of content mastery and explaining skill were in average category. Questioning skill, conducting variations skill and conducting assessment skill were in good category. Managing classroom skill and giving motivation skill were in poor category. Based on the result, it can be concluded that the students’ basic teaching skills weren’t optimal. It is recommended for the collegians to get lesson with appropriate strategy so that they can optimize their basic teaching skills.
ERIC Educational Resources Information Center
Missouri State Dept. of Education, Jefferson City.
Arranged in two parts, this guide introduces elementary and secondary social studies teachers to a variety of methods for integrating social studies content and basic skills instruction. Chapter I defines basic skills as the skills an individual needs to become a self-directed learner, communicate clearly, and make reasoned decisions, and presents…
Countering workplace aggression: an urban tertiary care institutional exemplar.
Phillips, Susan
2007-01-01
The purpose of this process improvement project was to provide nursing staff with evidence-based knowledge and skills to manage patients and/or visitors with the potential for violence. Current statistics describing workplace violence in healthcare settings are alarming. Workplace violence significantly impacts nursing practice and may contribute to physical injuries, psychological trauma, decreased productivity, and low morale among nurses. This is particularly germane to those nurses who have been inadequately trained to manage aggressive patients and/or family behaviors. Following a series of disruptive episodes on the pulmonary-medical service that occurred at our facility in the winter of 2006, an employee safety team was formed to address the issue of workplace violence. Around this same time frame, a team comprising system hospital representatives was also initiated to globally address workplace violence. A Workplace Violence Education Program was devised to equip nurses with information, skills, and practical tools that will empower them when encountering clinical situations characterized by disruptive or abusive patient and/or family behaviors. The ultimate goal was to diffuse progressive, escalating aggressive behaviors in the clinical setting. FINDINGS/OUTCOMES: Evidence-based approaches formed the basis of an educational offering focusing on workplace violence prevention and management. This informational intervention was devised to empower clinical nursing staff with knowledge to enhance judgment, decision making, and implementation of behavioral strategies to reduce the likelihood of patient/family behaviors escalating to aggression. Interdisciplinary collaboration that included clinical experience, expertise, and knowledge generated from current literature reviews contributed to a successful educational program for nurses focusing on a historically neglected topic--workplace violence.
Stergiou-Kita, Mary; Mansfield, Elizabeth; Colantonio, Angela; Moody, Joel; Mantis, Steve
2016-06-16
Electrical injuries are a common cause of work-related injury in male dominated skilled trades. In this study we explored how issues of gender, masculinities and institutional workplace practices shape expectations of men and their choices when returning to work following a workplace electrical injury. Twelve workers, who suffered an electrical injury, and twelve employer representatives, completed semi-structured interviews. Using thematic analysis we identified key themes related to how masculinities influenced men's health and safety during the return to work process. Strong identification with worker roles can influence injured workers decisions to return to work 'too early'. A desire to be viewed as a strong, responsible, resilient worker may intersect with concerns about job loss, to influence participants' decisions to not report safety issues and workplace accidents, to not disclose post-injury work challenges, and to not request workplace supports. Institutionalized workplace beliefs regarding risk, de-legitimization of the severity of injuries, and the valorization of the "tough" worker can further re-enforce dominant masculine norms and influence return to work processes and health and safety practices. Workplaces are key sites where gender identities are constructed, affirmed and institutionalized. Further research is warranted to examine how established masculine norms and gendered workplace expectations can influence workplace health and safety in male dominated high risk occupations. Future research should also evaluate strategies that encourage men to discuss post-injury work challenges and request supports when work performance or health and safety issues arise during the return to work process.
ERIC Educational Resources Information Center
Kilcoyne, Margaret S.; Redmann, Donna H.
2006-01-01
Curriculum planners and educators continuously need the latest information on employment trends and workplace skills to assist them with validating, updating, changing, expanding, or revising the courses in the office occupations programs to reflect the most important skills needed. The purpose of this study was to identify the skills that need to…
Adult Language, Literacy, Numeracy and Problem-Solving Skills in the Workplace
ERIC Educational Resources Information Center
Athanasou, James A.
2012-01-01
This paper examines the performance of the eight major occupational categories across the four skill areas of the Adult Literacy and Life Skills Survey. The results indicated that some 38-64% of employed Australians were below minimal competence (at Level 1 or Level 2) in one of the four skill areas of prose literacy, document literacy, numeracy…
Assessing 21st Century Skills: A Guide to Evaluating Mastery and Authentic Learning
ERIC Educational Resources Information Center
Greenstein, Laura
2012-01-01
The Common Core State Standards clearly define the skills students need for success in college and the 21st century workplace. The question is, how can you measure student mastery of skills like creativity, problem solving, and use of technology? Laura Greenstein demonstrates how teachers can teach and assess 21st century skills using authentic…
Deficiencies in Basic Knowledge and Skills among High School Business Education Seniors.
ERIC Educational Resources Information Center
Goddard, M. Lee
1982-01-01
Conducted a study to determine the level of basic skills achievement among Ohio high school business education seniors. Found that these students lacked competency in general knowledge and in computational skills, basic English skills, and typewriting skills. (GC)
Coordination for the Improvement of Basic Skills.
ERIC Educational Resources Information Center
Roberts, Jane M. E.
The Title II Basic Skills legislation, which is part of the Educational Amendments of 1978, requires coordination of basic skills improvement among related federally-supported programs. Coordination, while essential, is made difficult by the proliferation of agencies and bureaus concerned with basic skills and by the need for autonomy among…
Unsafe acts and unsafe outcomes in aircraft maintenance
NASA Technical Reports Server (NTRS)
Hobbs, Alan; Williamson, Ann
2002-01-01
Road safety studies using the Driver Behaviour Questionnaire (DBQ) have provided support for a three-way distinction between violations, skill-based errors and mistakes, and have indicated that a tendency to commit driving violations is associated with an increased risk of accident involvement. The aims of this study were to examine whether the three-way distinction of unsafe acts is applicable in the context of aircraft maintenance, and whether involvement in maintenance safety occurrences can be predicted on the basis of self-reported unsafe acts. A Maintenance Behaviour Questionnaire (MBQ) was developed to explore patterns of unsafe acts committed by aircraft maintenance mechanics. The MBQ was completed anonymously by over 1300 Australian aviation mechanics, who also provided information on their involvement in workplace accidents and incidents. Four factors were identified: routine violations, skill-based errors, mistakes and exceptional violations. Violations and mistakes were related significantly to the occurrence of incidents that jeopardized the quality of aircraft maintenance, but were not related to workplace injuries. Skill-based errors, while not related to work quality incidents, were related to workplace injuries. The results are consistent with the three-way typology of unsafe acts described by Reason et al. (1990) and with the DBQ research indicating an association between self-reported violations and accidents. The current findings suggest that interventions addressed at maintenance quality incidents should take into account the role of violations and mistakes, and the factors that promote them. In contrast, interventions directed at reducing workplace injury are likely to require a focus on skill-based errors.
Fieldcrest Cannon Workplace Literacy Modules for Supervisors. Alabama Partnership for Training.
ERIC Educational Resources Information Center
Alabama State Dept. of Education, Montgomery.
This packet contains eight learning modules developed for use in Fieldcrest Cannon workplace literacy classes for supervisors. The modules cover the following topics: (1) coaching/communication; (2) coaching/communication and motivation; (3) communication skills; (4) training/coaching; (5) time management; (6) policy and procedures; (7) safety;…
Vocational Preparatory Instruction: Staff Self-Training Program. Workplace Readiness Module.
ERIC Educational Resources Information Center
Palladino, Dolores
Designed for learning managers in a vocational preparatory instruction (VPI) lab, this three-part Workplace Readiness module provides teaching strategies they can use with students to: identify vocational interest and aptitude in making career choices; demonstrate job acquisition and job retention skills; and apply Secretary's Commission on…
Literacy in the Workplace: A Whole Language Approach.
ERIC Educational Resources Information Center
Carr, Kathryn S.
The personnel director of a local industry requested reading help from Central Missouri State University for several employees. After several meetings, a workplace literacy program that used the whole language approach supplemented by direct instruction in word recognition skills was developed. Two types of tests were written. One, a vocabulary…
Exploring the Link between Self-Efficacy, Workplace Learning and Clinical Practice
ERIC Educational Resources Information Center
Cox, Jennifer; Simpson, Maree Donna
2016-01-01
Pre-registration nurse education includes both conceptual and practical elements to prepare graduates for the transition to clinical practice. Workplace learning plays an important role in developing students' confidence, clinical skills and competency. This paper explores the, perhaps overlooked, centrality of self-efficacy to all areas of…
Brave New Workplace: Technology and Work in the New Economy.
ERIC Educational Resources Information Center
Wallace, Michael
1989-01-01
Technological innovations in factories and offices are examined in terms of 10 core issues: "high flex" workplace; control of work; organizational change; impact on skill; unemployment; educational needs and retraining; changing occupational structures; safety and health; interaction of work, leisure, and family; and quality of working life. The…
Self-Entrustment: How Trainees' Self-Regulated Learning Supports Participation in the Workplace
ERIC Educational Resources Information Center
Sagasser, Margaretha H.; Kramer, Anneke W. M.; Fluit, Cornelia R. M. G.; van Weel, Chris; van der Vleuten, Cees P. M.
2017-01-01
Clinical workplaces offer postgraduate trainees a wealth of opportunities to learn from experience. To promote deliberate and meaningful learning self-regulated learning skills are foundational. We explored trainees' learning activities related to patient encounters to better understand what aspects of self-regulated learning contribute to…
Messages, Meanings, and Minestrone: The Communication Cookbook.
ERIC Educational Resources Information Center
Gershwin, Mary Crabbe; And Others
One of a series of workplace education modules, this module includes activities and exercises for teaching communication skills in the workplace. First, introductory material reviews the goals of the module and defines three levels of difficulty of module activities (i.e., beginner, intermediate, and advanced). The importance of communication…
Working To Learn: Transforming Learning in the Workplace.
ERIC Educational Resources Information Center
Evans, Karen, Ed.; Hodkinson, Phil, Ed.; Unwin, Lorna, Ed.
This book contains 13 papers on transformations in the nature of work that affect the learning and skill requirements of jobs and individuals and ways those requirements can be met. The following papers are included: "The Significance of Workplace Learning for a 'Learning Society'" (Karen Evans, Helen Rainbird); "Learning Careers:…
Workplace Civics & Government. Prospectus for a Multimedia Curriculum.
ERIC Educational Resources Information Center
Raney, Mardell, Ed.
This guide is designed to help students understand civics and government as well as the social, organizational, and technological systems that effect citizenship. It proposes use of a multimedia curriculum intended to combine the skills, knowledge, and content of civics with the workplace. The guide provides a rationale for an interdisciplinary…
Inside the VA: How Workplace Training Evaluation Impacts Employee Performance
ERIC Educational Resources Information Center
Emerson, Timica F.
2017-01-01
Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs…
Preparing Students for Early Work Conflicts
ERIC Educational Resources Information Center
Myers, Laura L.; Larson, R. Sam
2005-01-01
To improve college students' skills in resolving workplace conflict, the authors studied the types of workplace conflicts that students encounter with peers or supervisors in part-time or seasonal work and with whom they discuss these conflicts. The authors found that most students report conflicts that are process or relational in nature, with…
English-in-the-Workplace for Garment Workers: A Feminist Project?
ERIC Educational Resources Information Center
Harper, Helen; And Others
1996-01-01
Examines the connection between an English-in-the-workplace (EWP) class and the linguistic behavior of immigrant women garment factory employees. Results suggest that newly acquired English skills may be reinforcing linguistic behavior that reconstitutes traditional relations between workers and management. However, EWP does not appear to empower…
Making Work-Based Learning Work
ERIC Educational Resources Information Center
Cahill, Charlotte
2016-01-01
Americans seeking employment often face a conundrum: relevant work experience is a prerequisite for many jobs, but it is difficult to gain the required experience without being in the workplace. Work-based learning--activities that occur in workplaces through which youth and adults gain the knowledge, skills, and experience needed for entry or…
Teaching Reading at the Work Site.
ERIC Educational Resources Information Center
Ediger, Marlow
Inadequate self-concepts develop due to being a poor and insecure reader. Any company invests time and money wisely if it provides individuals opportunities to develop needed reading skills at the workplace. There are selected prerequisites for reading instructors to stress when teaching at the workplace: (1) the instructor needs to have basic…
Wallman, Andy; Sporrong, Sofia Kälvemark; Gustavsson, Maria; Lindblad, Asa Kettis; Johansson, Markus; Ring, Lena
2011-12-15
To identify what pharmacy students learn during the 6-month advanced pharmacy practice experience (APPE) in Sweden. Semi-structured interviews were conducted with 18 pharmacy APPE students and 17 pharmacist preceptors and analyzed in a qualitative directed content analysis using a defined workplace learning typology for categories. The Swedish APPE provides students with task performance skills for work at pharmacies and social and professional knowledge, such as teamwork, how to learn while in a work setting, self-evaluation, understanding of the pharmacist role, and decision making and problem solving skills. Many of these skills and knowledge are not accounted for in the curricula in Sweden. Using a workplace learning typology to identify learning outcomes, as in this study, could be useful for curricula development. Exploring the learning that takes place during the APPE in a pharmacy revealed a broad range of skills and knowledge that students acquire.
Occupational Health and Safety in Ethiopia: A review of Situational Analysis and Needs Assessment
Kumie, Abera; Amera, Tadesse; Berhane, Kiros; Samet, Jonathan; Hundal, Nuvjote; G/Michael, Fitsum; Gilliland, Frank
2017-01-01
Background The current rapid economic development has brought changes in workplaces in developing countries, including Ethiopia. The organization of occupational health and safety services is not yet resilient enough to handle the growing demands for workers’ health in the context of industrialization. There is limited information on the gaps and needs of occupational health services in workplaces in Ethiopia. Objectives The present review article describes the existing profile of occupational safety and health services in Ethiopia and identifies the current gaps and needs in the services. Methods Secondary data sources were reviewed using a structured checklist to explore the status of occupational safety, health services and related morbidity. Local literature was consulted in order to describe the type and prevalence of work related hazards, patterns of industries and of workforce. Published articles were searched in Google, Google scholar, PUBMED, and HINARI databases. Relevant heads of stakeholder organizations and experts were interviewed to verify the gaps that were synthesized using desk review. Results Ethiopia is an agrarian country that is industrializing rapidly with a focus on construction, manufacturing, mining, and road infrastructure. An estimated work force of about two million is currently engaged in the public and private sectors. Males constitute the majority of this workforce. Most of the workforce has basic primary education. Commonly observed hazards in the workplace include occupational noise and dust of various types in manufacturing sectors and chemical exposures in the flower industry. Injury in both the agriculture and the manufacturing sectors is another workplace hazard commonly observed in the country. A lack of information made assessing workplace exposures in detail difficult. The prevalence of noise exposure was found to be high with the potential to seriously impact hearing capacity. Exposure to dust in textile and cement factories greatly exceeded international permissible limits. There is a high level of workplace injuries that often leads to an extended loss of productive working days. Occupational safety and health services were found to be inadequately organized. There is limited practice in exposure assessment and monitoring. This happens to be true despite the existing favorable environment in areas of policies and regulations. Conclusion and Recommendation There is a severe scarcity of peer-reviewed literature related to workplace exposures and their impact on workplace health and safety. Limited adequately skilled manpower is available. The internal infrastructural capacity is weak and cannot help to identify and assess hazards in the workplace. Monitoring system and laboratory investigation is limited despite the presence of favorable policy and regulatory frameworks. Addressing these gaps is of immediate concern. PMID:28867918
Occupational Health and Safety in Ethiopia: A review of Situational Analysis and Needs Assessment.
Kumie, Abera; Amera, Tadesse; Berhane, Kiros; Samet, Jonathan; Hundal, Nuvjote; G/Michael, Fitsum; Gilliland, Frank
2016-01-01
The current rapid economic development has brought changes in workplaces in developing countries, including Ethiopia. The organization of occupational health and safety services is not yet resilient enough to handle the growing demands for workers' health in the context of industrialization. There is limited information on the gaps and needs of occupational health services in workplaces in Ethiopia. The present review article describes the existing profile of occupational safety and health services in Ethiopia and identifies the current gaps and needs in the services. Secondary data sources were reviewed using a structured checklist to explore the status of occupational safety, health services and related morbidity. Local literature was consulted in order to describe the type and prevalence of work related hazards, patterns of industries and of workforce. Published articles were searched in Google, Google scholar, PUBMED, and HINARI databases. Relevant heads of stakeholder organizations and experts were interviewed to verify the gaps that were synthesized using desk review. Ethiopia is an agrarian country that is industrializing rapidly with a focus on construction, manufacturing, mining, and road infrastructure. An estimated work force of about two million is currently engaged in the public and private sectors. Males constitute the majority of this workforce. Most of the workforce has basic primary education. Commonly observed hazards in the workplace include occupational noise and dust of various types in manufacturing sectors and chemical exposures in the flower industry. Injury in both the agriculture and the manufacturing sectors is another workplace hazard commonly observed in the country. A lack of information made assessing workplace exposures in detail difficult. The prevalence of noise exposure was found to be high with the potential to seriously impact hearing capacity. Exposure to dust in textile and cement factories greatly exceeded international permissible limits. There is a high level of workplace injuries that often leads to an extended loss of productive working days. Occupational safety and health services were found to be inadequately organized. There is limited practice in exposure assessment and monitoring. This happens to be true despite the existing favorable environment in areas of policies and regulations. There is a severe scarcity of peer-reviewed literature related to workplace exposures and their impact on workplace health and safety. Limited adequately skilled manpower is available. The internal infrastructural capacity is weak and cannot help to identify and assess hazards in the workplace. Monitoring system and laboratory investigation is limited despite the presence of favorable policy and regulatory frameworks. Addressing these gaps is of immediate concern.
Adult Basic Skills and the Kansas Workforce. Executive Report.
ERIC Educational Resources Information Center
Krider, Charles E.; And Others
This report considers the basic skills levels of adults in Kansas, the provision of basic skills training by public and private agencies, and policy options for improving the basic skills of Kansas's workforce. Following a detailed executive report, chapter 1 reviews the workforce challenge, economic and technological changes, and shifts in…
Aligning Business and Education: 21st Century Skill Preparation
ERIC Educational Resources Information Center
Campbell, Charles L., Jr.; Kresyman, Shelley
2015-01-01
The purpose of this paper is to explore stakeholder perceptions concerning four key 21st century skills required for graduates to be successful in today's workplace, and to report on common themes surrounding how a post-secondary school in the Southwest United States is preparing graduates with predominant 21st Century skills: interpersonal…
ERIC Educational Resources Information Center
Warmbrod, Catharine P.; And Others
This three-part instructional guide was developed to assist vocational instructors in business and office occupations in presenting broadly applicable, nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, business economics,…
The Professional Linguist: Language Skills for the Real World
ERIC Educational Resources Information Center
Murata, Mary
2016-01-01
This chapter reports on a compulsory final year employability skills module for Modern Foreign Languages (MFL) undergraduates at York St John University. The "Professional Linguist" aims to equip students with a range of skills which they may need when entering the workplace, whilst underpinning it with theory which would benefit those…
Focussing on Generic Skills in Training Packages.
ERIC Educational Resources Information Center
Dawe, Susan
A study assessed whether training packages gave sufficient focus to attainment of generic skills and examined approaches that can be used to enhance the delivery of these skills so students are better prepared for the new demands of the workplace. A literature review and consultations with stakeholders provided information on development of the…
Designing Management Curriculum for Workplace Readiness: Developing Students' Soft Skills
ERIC Educational Resources Information Center
Ritter, Barbara A.; Small, Erika E.; Mortimer, John W.; Doll, Jessica L.
2018-01-01
The increased complexity of today's work environment has made the need for soft skills, such as teamwork, communication, leadership, and problem solving, more salient than ever. Employers hire for these skills because it is increasingly the human resources that give organizations a competitive advantage. Therefore, academia must respond to these…
Abuzour, Aseel S; Lewis, Penny J; Tully, Mary P
2018-01-01
Prescribing is a complex and error-prone task that demands expertise. McLellan et al.'s theory of expertise development model ("the model"), developed to assess medical literature on prescribing by medical students, proposes that in order to develop, individuals should deliberately engage their knowledge, skills and attitudes within a social context. Its applicability to independent prescribers (IP) is unknown. A systematic review was conducted to explore whether the model is applicable to non-medical independent prescribing and to assess the factors underpinning expertise development reported in the literature. Six electronic databases (EMBASE, Medline, AMED, CINAHL, IPA and PsychInfo) were searched for articles published between 2006 and 2016, reporting empirical data on pharmacist and nurse IPs education or practice. Data were extracted using themes from the model and analysed using framework analysis. Thirty-four studies met the inclusion criteria. Knowledge, pre-registration education, experience, support and confidence were some of the intrinsic and extrinsic factors influencing IPs. Difficulty in transferring theory to practice was attributed to lack of basic pharmacology and bioscience content in pre-registration nursing rather than the prescribing programme. Students saw interventions using virtual learning or learning in practice as more useful with long-term benefits e.g. students were able to use their skills in history taking following the virtual learning intervention 6-months after the programme. All studies demonstrated how engaging knowledge and skills affected individuals' attitude by, for example, increasing professional dignity. IPs were able to develop their expertise when integrating their competencies in a workplace context with support from colleagues and adherence to guidelines. This is the first study to synthesize data systematically on expertise development from studies on IPs using the model. The model showed the need for stronger foundations in scientific knowledge amongst some IPs, where continuous workplace practice can improve skills and strengthen attitudes. This could facilitate a smoother transfer of learnt theory to practice, in order for IPs to be experts within their fields and not merely adequately competent. Copyright © 2017 Elsevier Inc. All rights reserved.
Cueing Strategies and Basic Skills in Early Reading.
ERIC Educational Resources Information Center
Beebe, Mona J.; Bulcock, Jeffrey W.
The extent to which cuing strategies and basic skills explanations of early reading constitute complementary approaches was examined in a study involving 94 fourth grade students. Basic skills--a unidimensional component based on measures of vocabulary development, language skills, and work-study skills--proved to be a powerful variable mediating…
ERIC Educational Resources Information Center
Noser, Thomas C.; Tanner, John R.; Shah, Situl
2008-01-01
The purpose of this study was to measure the comprehension of basic mathematical skills of students enrolled in statistics classes at a large regional university, and to determine if the scores earned on a basic math skills test are useful in forecasting student performance in these statistics classes, and to determine if students' basic math…
ERIC Educational Resources Information Center
Fiero, Diane M.
2013-01-01
Purpose: The purpose of this study was to determine which basic skills program factors were exhibited by successful basic skills programs that helped students advance to transfer-level mathematics. This study specifically examined California community college basic skills programs that assist students who place in mathematics courses 2 levels…
New Directions in the Army's Basic Skills Education Program (BSEP).
ERIC Educational Resources Information Center
Pilgrim, Mark T.
The Army has given to the Training and Doctrine Command the task of developing four Basic Skills Education Program (BSEP) curricula to provide functional, job-related basic skills training. These would be Military Occupational Specialty (MOS) Baseline Skills, English-as-a-Second Language (ESL), Military Life Coping Skills, and Learning Strategies.…
ERIC Educational Resources Information Center
Snedeker, David M.
Evaluative information is provided on 18 completed workplace literacy classes conducted in the Seattle-King County, Washington, area for 218 limited English proficient workers. The programs were operated by the Employment Opportunities Center and the Refugee Service Federation. Participants were members of the following ethnic groups: Vietnamese,…
Central Services PREP (A Curriculum for Sterilization Technicians in the Workplace). Final Report.
ERIC Educational Resources Information Center
Tri-County Opportunities Industrialization Center, Inc., Harrisburg, PA.
A workplace literacy curriculum for entry-level hospital workers who sterilize medical equipment for doctors and nurses was developed, tested, and published in Harrisburg, Pennsylvania. An assessment was conducted to identify the needs of the hospital's management and the literacy skills needed by its central services prep department, and…
Workplace Climate and Peer Support as Determinants of Training Transfer
ERIC Educational Resources Information Center
Martin, Harry J.
2010-01-01
Although billions of dollars are spent annually on training and development, much about the transfer processes is not well understood. This study investigated the interaction of workplace climate and peer support on the transfer of learning in a corporate field setting. Supervisor ratings of performance on several skill dimensions were obtained…
Enhancing the Connection between Higher Education and the Workplace: A Survey of Employers.
ERIC Educational Resources Information Center
Van Horn, Carl E.
This paper reviews issues in fostering closer connections between higher education and the workplace and summarizes results of a 1995 survey of 404 New Jersey employers concerning the knowledge, skills, and abilities that New Jersey employers expect from higher education graduates and their suggestions for improving college-based workforce…
Workplace Literacy Program (WPL) at Chinatown Manpower Project, Inc. Final Evaluation.
ERIC Educational Resources Information Center
Friedenberg, Joan E.
This document describes the procedures for and results of the external evaluation of the workplace literacy program for underemployed garment industry workers with low English skills at Chinatown Manpower Project, Inc. in Chinatown in New York City. The document describes the evaluation design and methodology as well as the evaluation results,…
ERIC Educational Resources Information Center
Gracia, Louise
2009-01-01
Current political and economic discourses position employability as a responsibility of higher education, which deploys mechanisms such as supervised work experience (SWE) to embed employability skills development into the undergraduate curriculum. However, workplaces are socially constructed complex arenas of embodied knowledge that are gendered.…
ERIC Educational Resources Information Center
Schaap, Harmen; Baartman, Liesbeth; de Bruijn, Elly
2012-01-01
Learning in vocational schools and workplaces are the two main components of vocational education. Students have to develop professional competences by building meaningful relations between knowledge, skills and attitudes. There are, however, some major concerns about the combination of learning in these two learning environments, since vocational…
ERIC Educational Resources Information Center
Washington, Melvin C.
2014-01-01
Twenty-first century organizations are increasingly becoming global information networks where the emphasis on written communication is growing exponentially. Effective writing skills are becoming more essential to workplace success and thus a central focus in business programs across the country. This article addresses writing issues in business…
Project Future. A Workplace Literacy Project.
ERIC Educational Resources Information Center
Jefferson County Public Schools, Louisville, KY.
This document contains 12 units of study for a competency-based workplace literacy program, developed by Jefferson County Public Schools in Louisville, Kentucky, for a local plastics and engineering company. Each unit covers between two and nine competencies. Of the 12 units, 5 are devoted to language skills and 7 are devoted to mathematics. Each…
7 Principles for Effective Work-Based Learning
ERIC Educational Resources Information Center
Cahill, Charlotte
2016-01-01
Americans seeking employment often face a conundrum: relevant work experience is a prerequisite for many jobs, but it is difficult to gain the required experience without being in the workplace. Work-based learning--activities that occur in workplaces through which youth and adults gain the knowledge, skills, and experience needed for entry or…
Language and Literacy in Workplace Education: Learning at Work. Language in Social Life Series.
ERIC Educational Resources Information Center
Mawer, Giselle; Fletcher, Lee; McCall, Julia; O'Grady, Catherine; Ong, Bee Jong
Interweaving theory and commentary with case studies, this book explores a multifaceted approach to workplace education that develops workers' skills and integrates learning, language, and cross-cultural issues into work, communication, and management practices. Chapter 1 explores the changing world of work and implications for workforce skill…
Chase and NYANA: A Partnership To Remove Barriers to Job Performance 1993-94. Final Report.
ERIC Educational Resources Information Center
Auerbach, Charles
A workplace literacy program implemented cooperatively by the New York Association for New Americans, Inc. (NYANA) and Chase Manhattan Bank is reported. The federally-funded project provided individualized communication workplace behavior and skills training in English as a Second Language for 30 limited-English-proficient bank employees working…
Simulations for the Discipline Specific and Professional Education of Foreign Policy Graduates
ERIC Educational Resources Information Center
Kelton, Maryanne; Kingsmill, Verity
2016-01-01
Increasingly universities aim to provide students with opportunities to graduate with skills ready to perform in the workplace. However, workplace-based opportunities for students enrolled in foreign policy subjects are more limited due to the diplomatic and sensitive political nature of the professional work. Thus there exists a need for higher…
ERIC Educational Resources Information Center
Irlbeck, Erica Goss; Akers, Cindy
2009-01-01
Agricultural communications programs should frequently review their curriculum to ensure students receive the highest quality of education possible (Akers, 2000). This research is a nationwide look at recent agricultural communications graduates' employers and/or co-workers. The purpose of this study was to determine which workplace habits and…
Importance and effects of altered workplace ergonomics in modern radiology suites.
Harisinghani, Mukesh G; Blake, Michael A; Saksena, Mansi; Hahn, Peter F; Gervais, Debra; Zalis, Michael; da Silva Dias Fernandes, Leonor; Mueller, Peter R
2004-01-01
The transition from a film-based to a filmless soft-copy picture archiving and communication system (PACS)-based environment has resulted in improved work flow as well as increased productivity, diagnostic accuracy, and job satisfaction. Adapting to this filmless environment in an efficient manner requires seamless integration of various components such as PACS workstations, the Internet and hospital intranet, speech recognition software, paperless electronic hospital medical records, e-mail, office software, and telecommunications. However, the importance of optimizing workplace ergonomics has received little attention. Factors such as the position of the work chair, workstation table, keyboard, mouse, and monitors, along with monitor refresh rates and ambient room lighting, have become secondary considerations. Paying close attention to the basics of workplace ergonomics can go a long way in increasing productivity and reducing fatigue, thus allowing full realization of the potential benefits of a PACS. Optimization of workplace ergonomics should be considered in the basic design of any modern radiology suite. Copyright RSNA, 2004
ERIC Educational Resources Information Center
Comings, John; Sum, Andrew; Uvin, Johan
The role of adult education in sustaining economic growth and expanding opportunity in Massachusetts was explored. The analysis focused on the new basic skills needed for a new economy, groups lacking the new basic skills, the demand for adult basic education (ABE), funding for ABE, building basic skills through adult education, ABE's costs and…
ERIC Educational Resources Information Center
Begland, Robert R.
In reviewing the Army Continuing Education System in 1979, the Assistant Secretary of the Army found a basic skills program based on traditional academic level goals was inadequate to meet the Army's requirement to provide functional, job-related basic skill education. Combining the shrinking manpower pool and projected basic skill deficiencies of…
Resumes as a Proactive Career Development Tool: An Innovation at Keuka College Career Center.
ERIC Educational Resources Information Center
Miner, Todd
2000-01-01
A proactive resume can help individuals understand workplace demands and their fit with them. Development of proactive resumes focuses first on employability skills and then on skills and attributes of specific professions or careers. (SK)
The Effects of Basketball Basic Skills Training on Gross Motor Skills Development of Female Children
ERIC Educational Resources Information Center
Bayazit, Betul
2015-01-01
The purpose of this study was to investigate the effects of basketball basic skills training on gross motor skills development of female children in Turkey. For that purpose, 40 female children took part in the study voluntarily. Basketball basic skills test was used to improve the gross motor skills of the female children in the study. Also,…
ERIC Educational Resources Information Center
Ajjawi, Rola; Rees, Charlotte; Monrouxe, Lynn V.
2015-01-01
Purpose: This paper aims to explore how opportunities for learning clinical skills are negotiated within bedside teaching encounters (BTEs). Bedside teaching, within the medical workplace, is considered essential for helping students develop their clinical skills. Design/methodology/approach: An audio and/or video observational study examining…
Job Skills of 90's Requires New Educational Model for ALL Students.
ERIC Educational Resources Information Center
Daggett, Willard R.
1992-01-01
This bulletin describes the changing nature of work and summarizes research that has sought to identify the skills that all high school graduates and adult learners should have. It challenges several common assumptions about what preparation is needed for the workplace and how effectively schools are delivering the necessary skills. It cites the…
VET Workers' Problem-Solving Skills in Technology-Rich Environments: European Approach
ERIC Educational Resources Information Center
Hämäläinen, Raija; Cincinnato, Sebastiano; Malin, Antero; De Wever, Bram
2014-01-01
The European workplace is challenging VET adults' problem-solving skills in technology-rich environments (TREs). So far, no international large-scale assessment data has been available for VET. The PIAAC data comprise the most comprehensive source of information on adults' skills to date. The present study (N = 50 369) focuses on gaining insight…
ERIC Educational Resources Information Center
Yakubova, Gulnoza
2013-01-01
Problem solving is an important employability skill and considered valuable both in educational settings (Agran & Alper, 2000) and the workplace (Ju, Zhang, & Pacha, 2012). However, limited research exists instructing students with autism to engage in problem solving skills (e.g., Bernard-Opitz, Sriram, & Nakhoda-Sapuan, 2001). The…
ERIC Educational Resources Information Center
Warmbrod, Catharine P.; Gordon, Marilyn J.
This three-part instructional guide was developed to assist vocational instructors in marketing education to help their students in the development of broadly applicable, nontechnical (often called quality of work life--QWL) skills. The first section of the guide describes in detail the important QWL skills needed for work and identifies specific…
ERIC Educational Resources Information Center
Isaias, Pedro; Issa, Tomayess
2014-01-01
This paper aims to examine the value of communication skills learning process through various assessments in Information Systems (IS) postgraduate units in Australia and Portugal. Currently, communication skills are indispensable to students in expanding their social networks and their knowledge at university and in the future workplace, since…
ERIC Educational Resources Information Center
Bakar, Ab Rahim; Mohamed, Shamsiah; Hamzah, Ramlah
2013-01-01
This study was performed to identify the employability skills of technical students from the Industrial Training Institutes (ITI) and Indigenous People's Trust Council (MARA) Skills Training Institutes (IKM) in Malaysia. The study sample consisted of 850 final year trainees of IKM and ITI. The sample was chosen by a random sampling procedure from…
ERIC Educational Resources Information Center
Britton, Emily; Simper, Natalie; Leger, Andrew; Stephenson, Jenn
2017-01-01
Effective teamwork skills are essential for success in an increasingly team-based workplace. However, research suggests that there is often confusion concerning how teamwork is measured and assessed, making it difficult to develop these skills in undergraduate curricula. The goal of the present study was to develop a sustainable tool for assessing…
ERIC Educational Resources Information Center
Stone, James R., III; Alfeld, Corinne; Pearson, Donna
2008-01-01
Numerous high school students, including many who are enrolled in career and technical education (CTE) courses, do not have the math skills necessary for today's high-skill workplace or college entrance requirements. This study tests a model for enhancing mathematics instruction in five high school CTE programs (agriculture, auto technology,…
Slavery in America: A Thematic Unit Appropriate for Adult Literacy Classrooms. Teacher to Teacher.
ERIC Educational Resources Information Center
White, Lisa
This thematic unit is designed for adult literacy students with at least a third grade reading level. Objectives are tied closely to skills needed for the General Educational Development tests and include computer and workplace skills. Equipped for the Future (EFF) roles and skills are also integrated into the plans. Best practice teaching…
Developing Soft Skills in Millennial Students: A Delphi Study
ERIC Educational Resources Information Center
McCullough-Billups, Mary Y.
2017-01-01
This study addressed the deficiency in soft skills of millennial workers in the United States. The weakness or absence of soft skills of millennial workers is problematic because Millennials are rapidly increasing in the workplace as large numbers of baby boomers are retiring. The purpose of this study was to obtain the expert opinions of a sample…
An Examination of Student Writing Self-Efficacy across Three Levels of Adult Writing Instruction
ERIC Educational Resources Information Center
Alderman, Rodney L.
2015-01-01
Adults in today's society do not possess the necessary writing skills required to be successful in postsecondary education and in employment. Writing is an essential skill for college and the workplace. Society also expects college graduates to be critical thinkers and to utilize higher-order thinking skills. Perceived self-efficacy may impact…
Recognition of Tacit Skills and Knowledge: Sustaining Learning Outcomes in Workplace Environments
ERIC Educational Resources Information Center
Evans, Karen; Kersh, Natasha
2004-01-01
The part played by tacit skills and knowledge in work performance is well recognised but not well understood. These implicit or hidden dimensions of knowledge and skill are key elements of "mastery," which experienced workers draw upon in everyday activities and continuously expand in tackling new or unexpected situations. This paper,…
Giroldi, Esther; Veldhuijzen, Wemke; Geelen, Kristel; Muris, Jean; Bareman, Frits; Bueving, Herman; van der Weijden, Trudy; van der Vleuten, Cees
2017-12-01
To inform the development of recommendations to facilitate learning of skilled doctor-patient communication in the workplace, this qualitative study explores experiences of trainees and supervisors regarding how trainees learn communication and how supervisors support trainees' learning in the workplace. We conducted a qualitative study in a general practice training setting, triangulating various sources of data to obtain a rich understanding of trainees and supervisors' experiences: three focus group discussions, five discussions during training sessions and five individual interviews. Thematic network analysis was performed during an iterative process of data collection and analysis. We identified a communication learning cycle consisting of six phases: impactful experience, change in frame of reference, identification of communication strategies, experimentation with strategies, evaluation of strategies and incorporation into personal repertoire. Supervisors supported trainees throughout this process by creating challenges, confronting trainees with their behaviour and helping them reflect on its underlying mechanisms, exploring and demonstrating communication strategies, giving concrete practice assignments, creating safety, exploring the effect of strategies and facilitating repeated practice and reflection. Based on the experiences of trainees and supervisors, we conclude that skilled communication involves the development of a personal communication repertoire from which learners are able to apply strategies that fit the context and their personal style. After further validation of our findings, it may be recommended to give learners concrete examples, opportunities for repeated practise and reflection on personal frames of reference and the effect of strategies, as well as space for authenticity and flexibility. In the workplace, the clinical supervisor is able to facilitate all these essential conditions to support his/her trainee in becoming a skilled communicator.
Project ALERT. Workplace Education. External Evaluators Reports.
ERIC Educational Resources Information Center
Philippi, Jorie W.; Mikulecky, Larry; Lloyd, Paul
This document contains four evaluations of Project ALERT (Adult Literacy Enhanced & Redefined through Training), a workplace literacy partnership of Wayne State University, the Detroit Public Schools, and several city organizations, unions, and manufacturers in the automobile industry that was formed to meet employees' job-specific basic skills…
A New Competitive Edge. Volunteers from the Workplace.
ERIC Educational Resources Information Center
Vizza, Cynthia; And Others
This book provides information on workplace volunteering and how employee volunteering programs operate in specific corporate cultures. Chapter 1 focuses on the rationale upon which corporate volunteer programs are constructed. The rationale's four basic components are discussed in detail: quality of life, worker participation, responding to…
Workplace Math II: Math Works!
ERIC Educational Resources Information Center
Wilson, Nancy; Goschen, Claire
This learning module, a continuation of the math I module, provides review and practice of the concepts explored in the earlier module at an intermediate level involving workplace problems. The following concepts are covered: instruction in performing basic computations, using general numerical concepts such as whole numbers, fractions, decimals,…
ERIC Educational Resources Information Center
Zeidenberg, Matthew; Cho, Sung-Woo; Jenkins, Davis
2010-01-01
To increase the rate at which adult basic skills students advance to and succeed in college-level occupational programs, the Washington State Board for Community and Technical Colleges (SBCTC) developed the Integrated Basic Education and Skills Training, or I-BEST. In the I-BEST model, a basic skills instructor and an occupational instructor team…
The role of universities in preparing graduates to use software in the financial services workplace
NASA Astrophysics Data System (ADS)
Tickle, Leonie; Kyng, Tim; Wood, Leigh N.
2014-02-01
The role of universities in preparing students to use spreadsheet and other technical software in the financial services workplace has been investigated through surveys of university graduates, university academics, and employers. It is found that graduates are less skilled users of software than employers would like, due at least in part to a lack of structured formal training opportunities in the workplace, and a lack of targeted, coherent learning opportunities at university. The widespread and heavy use of software in the workplace means that there is significant potential for productivity gains if universities and employers address these issues.
Diagnostic Tests for Entering and Departing Undergraduate Students
NASA Astrophysics Data System (ADS)
Waltham, Chris; Kotlicki, A.
2006-12-01
A diagnostic test administered at the start of a class should test basic concepts which are recognized as course prerequisites. The questions should not be over-packaged: e.g. students should be required to create models, rather than this being done for them each time. Students should be allowed great latitude in their answers, so we can discover what they are thinking. When administered at the end of a class the goals should be similar: testing concepts taught in the class itself and the retention of necessary concepts from previous classes. Great care has to be taken to avoid teaching to the test. In assessing an entire program, for example an undergraduate majors degree in physics, then one looks for very general skills and knowledge not specific to any one course. The purpose of an undergraduate degree in physics (or indeed any science) is to equip the students with a set of problem-solving skills and basic knowledge which can be applied in a large variety of workplace settings and to allow that student to contribute to civic society as a science-literate person. The creator of any diagnostic test should always have these big goals in mind. We have developed a set of questions which we think fulfill these criteria, yet are not specific to any particular level of science education. They have been administered to students in secondary schools across Canada, incoming first-year science students and final-year physics students at the University of British Columbia. The results will be presented.
Liénard, Aurore; Merckaert, Isabelle; Libert, Yves; Bragard, Isabelle; Delvaux, Nicole; Etienne, Anne-Marie; Marchal, Serge; Meunier, Julie; Reynaert, Christine; Slachmuylder, Jean-Louis; Razavi, Darius
2010-08-26
Communication with patients is a core clinical skill in medicine that can be acquired through communication skills training. Meanwhile, the importance of transfer of communication skills to the workplace has not been sufficiently studied. This study aims to assess the efficacy of a 40-hour training program designed to improve patients' satisfaction and residents' communication skills during their daily clinical rounds. Residents were randomly assigned to the training program or to a waiting list. Patients' satisfaction was assessed with a visual analog scale after each visit. Transfer of residents' communication skills was assessed in audiotaped actual inpatient visits during a half-day clinical round. Transcripted audiotapes were analyzed using content analysis software (LaComm). Training effects were tested with Mann-Whitney tests and generalized linear Poisson regression models. Eighty-eight residents were included. First, patients interacting with trained residents reported a higher satisfaction with residents' communication (Median=92) compared to patients interacting with untrained residents (Median=88) (p=.046). Second, trained residents used more assessment utterances (Relative Risk (RR)=1.17; 95% Confidence intervals (95%CI)=1.02-1.34; p=.023). Third, transfer was also observed when residents' training attendance was considered: residents' use of assessment utterances (RR=1.01; 95%CI=1.01-1.02; p=.018) and supportive utterances (RR=0.99; 95%CI=0.98-1.00; p=.042) (respectively 1.15 (RR), 1.08-1.23 (95%CI), p<.001 for empathy and 0.95 (RR), 0.92-0.99 (95%CI), p=.012 for reassurance) was proportional to the number of hours of training attendance. The training program improved patients' satisfaction and allowed the transfer of residents' communication skills learning to the workplace. Transfer was directly related to training attendance but remained limited. Future studies should therefore focus on the improvement of the efficacy of communication skills training in order to ensure a more important training effect size on transfer.
The Genesis of Active Citizenship in the Learning Society.
ERIC Educational Resources Information Center
Benn, Roseanne
2000-01-01
Survey results from 75 British adult learners indicated that the main site where they acquired skills of active citizenship (including interpersonal competence, confidence, and knowledge of government) was the workplace. Very small numbers felt that schools equipped them with these skills. (SK)
The Australian Skills Agenda: Productivity versus Credentialism?
ERIC Educational Resources Information Center
Ashenden, Dean
1992-01-01
Discusses the rise of the concept of improved skills recognition in Australian industry. Highlights include the role of industrial relations; the Australian vocational education and training system; recognition, industrial relations, and workplace change; career and training paths; credentials; and future prospects. (10 references) (LRW)
On becoming a coach: a pilot intervention study with managers in long-term care.
Cummings, Greta; Mallidou, Anastasia A; Masaoud, Elmabrok; Kumbamu, Ashok; Schalm, Corinne; Spence Laschinger, Heather K; Estabrooks, Carole A
2014-01-01
Health care leaders have called for the development of communication and leadership skills to improve manager-employee relationships, employee job satisfaction, quality care, and work environments. The aim of the study reported here was to pilot how a 2-day coaching workshop ("Coaching for Impressive CARE") conducted as a leadership development strategy influenced frontline care managers' coaching practices in residential long-term care (LTC) settings. We had four objectives: (a) to identify managers' perceptions of their role as a coach of employee performance in LTC facilities, (b) to understand managers' intentions to coach employee performance, (c) to examine opportunities and factors that contributed to or challenged implementation of workshop coaching skills in daily leadership/management practice, and (d) to examine managers' reports of using coaching practices and employee responses after the workshop. We used an exploratory/descriptive design involving pre-/post-workshop surveys, e-mail reminders, and focus groups to examine participation of 21 LTC managers in a 2-day coaching workshop and their use of coaching practices in the workplace. Focus group findings provided examples of how participants used their coaching skills in practice (e.g., communicating empathy) and how staff responded. Factors contributing to and challenging implementation of these coaching skills in the workplace were identified. Attitudes and intentions to be a coach increased significantly, and some coaching skills were used more frequently after the workshop, specifically planning for performance change with employees. The coaching workshop was feasible to implement, well received by participants, influenced their willingness to become coaches, and had some noted impact on their use of coaching behaviors in the workplace. Coaching skills by managers to improve staff performance with residents in LTC facilities can be learned.
ERIC Educational Resources Information Center
Draper, Fiona; Oltean-Dumbrava, Crina; Kara-Zaitri, Chakib; Newbury, Brian
2014-01-01
Empirical research on three commercial environmental vocational education and training programmes revealed distinct personal, teaching and work-based presage factors, which influenced individual learning and learning transfer to the workplace. The extent to which behaviour change and learning transfer occurred depended on a diverse range of…
Enhancing Cross Cultural Communication in the Marketing Classroom: A Case Approach
ERIC Educational Resources Information Center
Budden, Michael C.; Budden, Connie B.; Lopez, Tará Burnthorne
2017-01-01
The importance of effective communication skills in the workplace is widely documented and recognized as a success factor in many fields of endeavor. As the workplace becomes more diverse and more global in nature, the ability to communicate across cultures is gaining in importance. A class exercise in which Panamanian educators and US students…
Workplace deviance: strategies for modifying employee behavior.
Pulich, Marcia; Tourigny, Louise
2004-01-01
More than ever, today's health care employees must perform their jobs as efficiently and effectively as possible. Job performance must integrate both technical and necessary soft skills. Workplace deviant behaviors are counterproductive to good job performance. Various deviant behaviors are examined. Areas and strategies of managerial intervention are reviewed which will enable the prevention or modification of undesired employee behaviors.
Two-Dimensional Work: Workplace Literacy in the Aged Care and Call Centre Industries
ERIC Educational Resources Information Center
Waterhouse, Peter; Virgona, Crina
2004-01-01
A key challenge of Australia's vocational education and training (VET) system is to serve the broad needs of individuals, communities, and industries. This includes the provision of literacy and generic skills which meet the needs of all groups. This study investigates and documents workplace literacy in aged care facilities and call centres,…
ERIC Educational Resources Information Center
Arts, Jos A. R.; Gijselaers, Wim H.; Boshuizen, Henny P. A.
2006-01-01
The present study explores stages in managerial problem-solving skills of participants beginning with formal education, and continuing through the professional workplace setting. We studied nine different levels of expertise: from novice student groups, to graduates and expert groups. Participants were asked to diagnose and solve business cases.…
ERIC Educational Resources Information Center
Saint Louis Community Coll., MO. Workplace Literacy Services Center.
These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…
ERIC Educational Resources Information Center
Gavota, Monica Cristiana; Cattaneo, Alberto; Arn, Christoph; Boldrini, Elena; Motta, Elisa; Schneider, Daniel; Betrancourt, Mireille
2010-01-01
In vocational education, a challenging issue is to help apprentices build integrated knowledge from workplace training and school teaching. The present research proposes a learning design in which apprentices are required to write with a reciprocal peer-tutoring approach about situations they encountered in the workplace in order to help in…
Technology and the Organisation of Work. EEE701 Adults Learning: The Changing Workplace B.
ERIC Educational Resources Information Center
Littler, Craig R.
This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace B, in the Open Campus Program at Deakin University. The first part of the document analyzes the relationship between technology, skill, and work within the context of the debates concerning deskilling and managerial control…
Comprehensibility as a Factor in Listener Interaction Preferences: Implications for the Workplace
ERIC Educational Resources Information Center
Derwing, Tracey M; Munro, Murray J.
2009-01-01
Changing economic realities in Canada are likely to result in increased employment opportunities for immigrant professionals. In Alberta, where these changes have already begun, issues of language in the workplace have surfaced, some relating to oral skills. In this investigation of Canadian-born employees' preferences for 40 L2 accented voices,…
ERIC Educational Resources Information Center
Karlsson Lohmander, Maelis
2015-01-01
Professional experience in preschool settings comprises an important part of the education of preschool teachers. During their placements, students are expected to link theory to practice, to integrate university-based knowledge with workplace-based knowledge and skills essential for their future profession. They often refer to a perceived gap…
Designers as Teachers and Learners: Transferring Workplace Design Practice into Educational Settings
ERIC Educational Resources Information Center
Mawson, B.
2007-01-01
The nature of the design process and how to develop this skill in novice designers has been of considerable interest to technology educators. The relationship between workplace and school-based design is one area in which a need for further research has been identified by Hill and Anning (2001, "International Journal of Technology and Design…
Online Graduates in Clinical Laboratory Sciences: Are They Prepared for the Workplace?
ERIC Educational Resources Information Center
Perry, Jennifer D.
2014-01-01
Online programs are increasing in the field of clinical laboratory sciences (CLS), however there is limited research regarding how well prepared online CLS program graduates are for the workplace, given that the field is highly hands-on skills based. Prior research suggests that online CLS graduates perform as well as their traditional graduate…
Between Two Advisors: Interconnecting Academic and Workplace Settings in an Emerging Field
ERIC Educational Resources Information Center
Hytönen, Kaisa; Palonen, Tuire; Lehtinen, Erno; Hakkarainen, Kai
2016-01-01
This article examines a new training design for continuing professional development that aims to support the learning of the novel knowledge and skills needed in emerging professional fields by interconnecting academic and workplace settings. The training design is based on using two advisors, one from working life and the other from an academic…
Nature and Dynamics of Industry-Based Workplace Learning for South African TVET Lecturers
ERIC Educational Resources Information Center
van der Bijl, Andre; Taylor, Vanessa
2016-01-01
This article reports on the findings of an industry workplace experience project involving lecturers in South Africa's technical and vocational education and training (TVET) colleges, against the backdrop of new legislation and the realization that college lecturers' industry-related skills are in question. Its focus is on the nature of TVET…
Student Vocational Teachers: The Significance of Individual Positions in Workplace Learning
ERIC Educational Resources Information Center
Goh, Adeline Yuen Sze; Zukas, Miriam
2016-01-01
In most initial teacher preparation (ITP) programmes, learning in teaching placements is considered to be an important component for providing workplace learning experiences to develop the skills of being a teacher. This paper is based on a bigger qualitative study which explored the learning experiences of a group of in-service student vocational…
Effective Writing in the Workplace: A Writing Workshop.
ERIC Educational Resources Information Center
Consol, Colleen
This document is the instructor's edition of a learning module that is designed to be presented as an 8-hour workshop to help workers master the skills needed for effective writing in the workplace. It was developed by educators from the Emily Griffith Opportunity School. The workshop materials are designed to enable participants to do the…
ERIC Educational Resources Information Center
Hull, Glynda, Ed.
These 14 papers look at U.S. factories and workplace education programs to see what is expected of workers. "Hearing Other Voices" (Glynda Hull), argues alternate viewpoints are essential to create frameworks for understanding literacy in relation to work. "Discourses of Workplace Education" (Katherine Schultz) analyzes the discourse of new…
ERIC Educational Resources Information Center
O'Keefe, Sue; Crase, Lin; Dollery, Brian
2007-01-01
The provision of, and participation in, workplace training and development has received significant recent attention in Australia in the face of rapid technological change, an ageing labour force and a growing skill shortage. Accordingly, many organisations have put in place policies and practices that ostensibly aim to encourage and support…
Using Critical Thinking Teaching Methods to Increase Student Success: An Action Research Project
ERIC Educational Resources Information Center
Nold, Herbert
2017-01-01
Numerous studies and United States Department of Education reports indicate that university graduates lack critical thinking and problem solving skills that are needed for success in both the classroom and the modern workplace. Success in the classroom and workplace is a function of many attributes that change with the situation, but the ability…
Perceptions of the Software Skills of Graduates by Employers in the Financial Services Industry
ERIC Educational Resources Information Center
Kyng, Tim; Tickle, Leonie; Wood, Leigh N.
2013-01-01
Software, particularly spreadsheet software, is ubiquitous in the financial services workplace. Yet little is known about the extent to which universities should, and do, prepare graduates for this aspect of the modern workplace. We have investigated this issue through a survey of financial services employers of graduates, the results of which are…
Building a Nation That Works: Designing TANF for the Workplace.
ERIC Educational Resources Information Center
Jobs for the Future, Boston, MA.
Temporary Assistance to Needy Families (TANF) needs to focus more directly on what happens in the workplace and consider the needs of employers. Employers identify skill levels of both job applicants and employees as a major obstacle to employing and retaining TANF recipients and other entry-level workers as well as the cost of entry-level…
ERIC Educational Resources Information Center
Morash-Macneil, Virginia; Johnson, Friggita; Ryan, Joseph B.
2018-01-01
Research has shown that assistive technology (AT) can help support employment skills for individuals with intellectual disabilities (IDs). The authors of this review examined the effectiveness of various types of AT support for individuals with ID in the workplace with a focus on the participant's independent ability to demonstrate a specific…
ERIC Educational Resources Information Center
Zane, Lawrence F. H.
Bakery Europa and the Straub Clinic in Hawaii participated in Project BELIEVE, a 3-year (1995-98) workplace literacy project conducted in partnership with the University of Hawaii's College of Education. Instruction focused on the literacy, communication, interpersonal, and problem-solving skills needed to succeed in the baking and health care…
Following the trend for a comprehensive healthy workplace in Taiwan.
Chen, Ruey-Yu; Yu, Li-Hui
2016-03-01
To promote workers' health and boost corporate productivity and national competitiveness, workplace health promotion is an international trend and a vital part of national policies. Prior to 2000, Taiwan's workplace issues focused on industrial hygiene and safety improvements. Since 2003, the Health Promotion Administration (HPA) at the Ministry of Health and Welfare has established coaching centers for workplace health promotion and dispatched trained experts for teaching health promotion skills; including promoting the tobacco control program, preventing important chronic diseases, driving comprehensive programs, advocating workplace health promotion with the Ministry of Labor, establishing certification mechanisms for workplace health promotion, recognizing outstanding health-promoting workplaces, and conducting a nationwide survey for monitoring the practices of healthy behaviors and health conditions of workers. Through 2014, 12,439 workplaces have been accredited.Since 2003, the efforts of the HPA in workplace health promotion projects has shifted society's focus on workplace health from occupational diseases and injury prevention to workplace health promotion, resulting in the revision of the Occupational Safety and Health Act in 2013 by the Ministry of Labor to detail employers' responsibilities in protecting and promoting employees' health and well-being. © The Author(s) 2016.
ERIC Educational Resources Information Center
Madawaska School District, ME.
Project CAPABLE (Classroom Action Program: Aim: Basic Learning Effectiveness) is a classroom approach which integrates the basic learning skills with content. The goal of the project is to use basic learning skills to enhance the learning of content and at the same time use the content to teach basic learning skills. This manual illustrates how…
Petrunoff, Nick; Rissel, Chris; Wen, Li Ming
2017-01-01
After having conducted two studies of the effectiveness of workplace travel plans for promoting active travel, we investigated health and transport practitioners' perspectives on implementing workplace travel plans to share some of the lessons learnt. The objectives of this study were to describe perceived elements of effective workplace travel plans, barriers and enablers to workplace travel planning, their experiences of working with the other profession on travel plan implementation, their recommendations for workplace travel planning, and also to explore similarities and differences in transport and health practitioner perspectives. Fourteen health and ten transport practitioners who had prior involvement in workplace travel plan programs were purposefully selected from workplaces in Australia. We conducted 20 in-depth interviews since data saturation had been reached at this point, and data were subject to framework analysis. Perceived essential elements of effective workplace travel plans included parking management; leadership, organisational commitment and governance; skills and other resources like a dedicated travel plan coordinator; and, pre-conditions including supportive transport infrastructure in the surrounds. Recommendations for promoting travel plans included supportive government policy, focusing on business benefits and working at different scales of implementation (e.g. single large worksites and business precincts). Health and transport practitioner perspectives differed, with transport practitioners believing that parking management is the key action for managing travel demand at a worksite. Health practitioners implementing travel plans may require training including concepts of travel demand management, and support from transport planners on parking management strategies. Promoting an understanding of the shared travel behaviour change skills of transport and health practitioners may assist further collaboration. For take-up by organisations to be of sufficient scale to create meaningful population level reductions in driving and increases in active travel, promotion and travel plans should be focused on the priorities of the organisations. Supportive government policy is also required.
De Cocker, Katrien; De Bourdeaudhuij, Ilse; Cardon, Greet; Vandelanotte, Corneel
2017-05-03
Office workers demonstrate high levels of sitting on workdays. As sitting is positively associated with adverse health risks in adults, a theory-driven web-based computer-tailored intervention to influence workplace sitting, named 'Start to Stand,' was developed. The intervention was found to be effective in reducing self-reported workplace sitting among Flemish employees. The aim of this study was to investigate through which mechanisms the web-based computer-tailored intervention influenced self-reported workplace sitting. Employees (n = 155) participated in a clustered randomised controlled trial and reported socio-demographics (age, gender, education), work-related (hours at work, employment duration), health-related (weight and height, workplace sitting and physical activity) and psychosocial (knowledge, attitudes, self-efficacy, social support, intention regarding (changing) sitting behaviours) variables at baseline and 1-month follow-up. The product-of-coefficients test of MacKinnon based on multiple linear regression analyses was conducted to examine the mediating role of five psychosocial factors (knowledge, attitudes, self-efficacy, social support, intention). The influence of one self-regulation skill (action planning) in the association between the intervention and self-reported workplace sitting time was investigated via moderation analyses. The intervention had a positive influence on knowledge (p = 0.040), but none of the psychosocial variables did mediate the intervention effect on self-reported workplace sitting. Action planning was found to be a significant moderator (p < 0.001) as the decrease in self-reported workplace sitting only occurred in the group completing an action plan. Future interventions aimed at reducing employees' workplace sitting are suggested to focus on self-regulatory skills and promote action planning when using web-based computer-tailored advice. Clinicaltrials.gov NCT02672215 ; (Archived by WebCite at https://clinicaltrials.gov/ct2/show/NCT02672215 ).
Rissel, Chris; Wen, Li Ming
2017-01-01
Objectives After having conducted two studies of the effectiveness of workplace travel plans for promoting active travel, we investigated health and transport practitioners’ perspectives on implementing workplace travel plans to share some of the lessons learnt. The objectives of this study were to describe perceived elements of effective workplace travel plans, barriers and enablers to workplace travel planning, their experiences of working with the other profession on travel plan implementation, their recommendations for workplace travel planning, and also to explore similarities and differences in transport and health practitioner perspectives. Materials and Methods Fourteen health and ten transport practitioners who had prior involvement in workplace travel plan programs were purposefully selected from workplaces in Australia. We conducted 20 in-depth interviews since data saturation had been reached at this point, and data were subject to framework analysis. Results Perceived essential elements of effective workplace travel plans included parking management; leadership, organisational commitment and governance; skills and other resources like a dedicated travel plan coordinator; and, pre-conditions including supportive transport infrastructure in the surrounds. Recommendations for promoting travel plans included supportive government policy, focusing on business benefits and working at different scales of implementation (e.g. single large worksites and business precincts). Health and transport practitioner perspectives differed, with transport practitioners believing that parking management is the key action for managing travel demand at a worksite. Conclusions Health practitioners implementing travel plans may require training including concepts of travel demand management, and support from transport planners on parking management strategies. Promoting an understanding of the shared travel behaviour change skills of transport and health practitioners may assist further collaboration. For take-up by organisations to be of sufficient scale to create meaningful population level reductions in driving and increases in active travel, promotion and travel plans should be focused on the priorities of the organisations. Supportive government policy is also required. PMID:28135301
Increase in counselling communication skills after basic and advanced microskills training.
Kuntze, Jeroen; van der Molen, Henk T; Born, Marise P
2009-03-01
Mastering counselling communication skills is one of the requirements that lead to the diploma of a registered European psychologist. The microcounseling method proves to be effective in training these skills. Research into the effectiveness of the microcounseling method often reports overall effect sizes only. The aim of this study was to investigate the adequate use of separate counselling communication skills (seven basic skills: minimal encouragements; asking questions; paraphrasing; reflection of feeling; concreteness; summarizing; and situation clarification and five advanced skills: advanced accurate empathy; confrontation; positive relabelling; examples of one's own; and directness) after respectively a basic and an advanced training in these skills. Participants were 583 first year or second year bachelor students in psychology who took the counselling communication skills progress test (CSPT). The participants are divided in a group of freshmen, who had not received any training in counselling communication skills; first year students, who had received a training in basic skills; second year students who had followed a training in advanced skills and a control group. A between-subject design, a within-subject design and a pre-test-post-test-control group design were used to examine the scores on these skills. Seven basic skills and four advanced skills had large effect sizes. One advanced skill had a moderate effect size. The microcounseling method is very effective on the level of separate microskills. However, students perform better on the basic skills than on the advanced skills. More training seems to be needed in the latter to achieve the same level of mastery.
Framework of Assessment for the Evaluation of Thinking Skills of Tertiary Level Students
ERIC Educational Resources Information Center
Heng, Chan Swee; Ziguang, Yan
2015-01-01
In the 21st century, students are required to master thinking skills in order to deal with many situations that arise in the tertiary environment which later would translate into the workplace. Nowadays, thinking skills play a vital role in tertiary education. To provide an approach for teachers, this paper identifies a 4-step model that can be…
ERIC Educational Resources Information Center
McDougall, Jenny; Holden, Helen
2017-01-01
Oral presentation skills are considered essential workplace skills and are therefore highly valued in higher education. However, research into this aspect of adult learning is limited, especially in the context of distance and online education. This paper reports on an innovative approach used in a university preparatory program in Australia.…
ERIC Educational Resources Information Center
Griffin, Mamie Yvette
2012-01-01
A worldwide concern exists that undergraduate programs are not producing graduates with the kind of lifelong learning and professional skills needed for workplace success. Numerous research studies indicate new employees lack needed employability skills such as teamwork, decision-making, and communication. Similarly, recent national and state…
Skills for the 21st Century: A Report for the Maine Technical College System.
ERIC Educational Resources Information Center
Gildart, Kevin; Healy, Bridget
The Skills Commission for the 21st Century was established by the Maine Technical College System Board of Trustees to determine the critical complementary skills necessary for success in the workplace of the 1990s. This report presents the Commission's findings based on input from employers and other key groups in the state. Following introductory…
ERIC Educational Resources Information Center
Askov, Eunice N.
This document describes two activities of the Literacy Leader Fellowship research project, which addressed the needs of adult educators for knowledge of job skills and of business and unions for information about adult literacy efforts. The first section describes the following efforts related to skill standards and other policy initiatives: (1)…
ERIC Educational Resources Information Center
Zimbardi, Kirsten; Bugarcic, Andrea; Colthorpe, Kay; Good, Jonathan P.; Lluka, Lesley J.
2013-01-01
Science graduates require critical thinking skills to deal with the complex problems they will face in their 21st century workplaces. Inquiry-based curricula can provide students with the opportunities to develop such critical thinking skills; however, evidence suggests that an inappropriate level of autonomy provided to under prepared students…
Gateway to Careers. Postsecondary VSO Hones Workplace Skills.
ERIC Educational Resources Information Center
Vernezze, Michael; Henkel, Marjorie
1993-01-01
The Gateway Marketing and Management Association is a local chapter of Delta Epsilon Chi, the postsecondary affiliate of Distributive Education Clubs of America. This vocational student organization provides leadership training and marketing skill development to prepare students for competition at state and national levels. (JOW)
ERIC Educational Resources Information Center
Benbow, Ross J.; Hora, Matthew T.
2016-01-01
The narrative of the "skills gap," or the notion that the United States economy suffers because employers are not able to find job applicants with workplace-ready skills (e.g., American Society for Training and Development 2012), has become an influential rallying cry in higher education funding circles in recent years. It is with these…
Sporrong, Sofia Kälvemark; Gustavsson, Maria; Lindblad, Åsa Kettis; Johansson, Markus; Ring, Lena
2011-01-01
Objective. To identify what pharmacy students learn during the 6-month advanced pharmacy practice experience (APPE) in Sweden. Methods. Semi-structured interviews were conducted with 18 pharmacy APPE students and 17 pharmacist preceptors and analyzed in a qualitative directed content analysis using a defined workplace learning typology for categories. Results. The Swedish APPE provides students with task performance skills for work at pharmacies and social and professional knowledge, such as teamwork, how to learn while in a work setting, self-evaluation, understanding of the pharmacist role, and decision making and problem solving skills. Many of these skills and knowledge are not accounted for in the curricula in Sweden. Using a workplace learning typology to identify learning outcomes, as in this study, could be useful for curricula development. Conclusions. Exploring the learning that takes place during the APPE in a pharmacy revealed a broad range of skills and knowledge that students acquire. PMID:22345716
Plug-In Electric Vehicle Handbook for Workplace Charging Hosts
DOE Office of Scientific and Technical Information (OSTI.GOV)
None
2013-08-01
Plug-in electric vehicles (PEVs) have immense potential for increasing the country's energy, economic, and environmental security, and they will play a key role in the future of U.S. transportation. By providing PEV charging at the workplace, employers are perfectly positioned to contribute to and benefit from the electrification of transportation. This handbook answers basic questions about PEVs and charging equipment, helps employers assess whether to offer workplace charging for employees, and outlines important steps for implementation.
ERIC Educational Resources Information Center
Kentucky State Dept. of Education, Frankfort.
This document is a statement of the basic music skills that Kentucky students should develop. This skills list does not replace any locally developed curriculum. It is intended as a guide for local school districts in Kentucky in their development of a detailed K-12 curriculum. The skills presented are considered basic to a sound education program…
ERIC Educational Resources Information Center
De Maria, Richard
This competency-based module uses the Ocean County (New Jersey) Vocational-Technical Schools curriculum-infused model for infusing basic skills instruction into vocational education. The document consists of matrices that describe the relationship of vocational skills to basic communication, mathematics, and science skills within the entrepreneur…
Survival Skills: A Basic Skills Program.
ERIC Educational Resources Information Center
Mahoney, Don
The guide describes an approach designed to promote the basic skills of hearing impaired students Basic or survival skills are identified which cover the student's daily functioning at home, school, and in the community. The guide is aimed at the 10-15 year old hearing impaired student, but techniques are expected to be applicable to both…
McAnena, P F; O'Halloran, N; Moloney, B M; Courtney, D; Waldron, R M; Flaherty, G; Kerin, M J
2018-05-01
Basic surgical skills modules in medical education are effective in teaching skills and increasing confidence among students approaching surgery. However, these modules are not delivered universally and their effect on the professional development of graduates has not been established. We aimed to assess the impact of a 10-week basic surgical skills module on attitudes and technical skills of first year medical students compared to interns. Eighteen students participated and were assessed using a 4-part questionnaire. Technical skills were assessed by observing students perform a basic interrupted suture, using the objective structured assessment of technical skills (OSATS) tool. Fourteen interns were recruited. Students were more confident in surgical scrubbing (mean score 4.0 vs. 2.86, p = 0.001), and performing a basic suture (4.05 vs. 1.93, p = 0.000), more enthusiastic about assisting with an operation (4.5 vs. 3.0, p = 0.001) and more likely to consider a career in surgery (4.16 vs. 2.28, p = 0.000). Technical skills were greater in the student group (mean score 30.8 vs. 19.6, p = 0.001). Five interns had taken part in surgical skills modules as undergraduates. Their technical skills were significantly higher compared to interns who had not (n = 9) (28.8 vs. 14.5, p = 0.006), and they were more likely to consider a career in surgery (3.6 vs. 1.5, p = 0.036). The introduction of surgical skills teaching to the undergraduate medical curriculum has a positive impact on students' attitudes towards surgery and accelerates basic technical skills development. Consideration should be given to development of a standardised undergraduate core curriculum in basic surgical skills teaching.
Got Skills? On-the-Job Activities of Physicists
NASA Astrophysics Data System (ADS)
Ivie, Rachel
2011-03-01
It goes almost without saying that physics doctorates do a lot more than just physics research or teaching at their jobs. But what exactly do they do? First, I will share basic data showing where physics doctorates are employed. Then I will present data from two of AIP's surveys about the employment of physicists. The first set of data comes from our survey of physics PhDs one year after doctorate. We will consider how often physics doctorates do a variety of activities on the job, including management, technical writing, teamwork, design and development, programming, and advanced mathematics. The second set of data comes from AIP's new survey of PhDs in physics 10 to 13 years after graduation. Data for many of the same activities will be shown for physics doctorates who have been in the workplace about a decade. Depending on the type of job, most industrially employed physics doctorates do some type of physics at work, but they are also very likely to report managing projects, writing for technical audiences, working on a team, and collaborating with non-physicists, among many other activities. This examination of the types of activities physics doctorates perform in the workplace will provide insight on the non-scientific training that would benefit graduate students the most.
Nogami, Kentaro; Taniguchi, Shogo; Ichiyama, Tomoko
2016-01-01
The aim of this study was to investigate the correlation between basic life support skills in dentists who had completed the American Heart Association's Basic Life Support (BLS) Healthcare Provider qualification and time since course completion. Thirty-six dentists who had completed the 2005 BLS Healthcare Provider course participated in the study. We asked participants to perform 2 cycles of cardiopulmonary resuscitation on a mannequin and evaluated basic life support skills. Dentists who had previously completed the BLS Healthcare Provider course displayed both prolonged reaction times, and the quality of their basic life support skills deteriorated rapidly. There were no correlations between basic life support skills and time since course completion. Our results suggest that basic life support skills deteriorate rapidly for dentists who have completed the BLS Healthcare Provider. Newer guidelines stressing chest compressions over ventilation may help improve performance over time, allowing better cardiopulmonary resuscitation in dental office emergencies. Moreover, it may be effective to provide a more specialized version of the life support course to train the dentists, stressing issues that may be more likely to occur in the dental office.
Ethical problems in pediatrics: what does the setting of care and education show us?
Guedert, Jucélia Maria; Grosseman, Suely
2012-03-16
Pediatrics ethics education should enhance medical students' skills to deal with ethical problems that may arise in the different settings of care. This study aimed to analyze the ethical problems experienced by physicians who have medical education and pediatric care responsibilities, and if those problems are associated to their workplace, medical specialty and area of clinical practice. A self-applied semi-structured questionnaire was answered by 88 physicians with teaching and pediatric care responsibilities. Content analysis was performed to analyze the qualitative data. Poisson regression was used to explore the association of the categories of ethical problems reported with workplace and professional specialty and activity. 210 ethical problems were reported, grouped into five areas: physician-patient relationship, end-of-life care, health professional conducts, socioeconomic issues and health policies, and pediatric teaching. Doctors who worked in hospitals as well as general and subspecialist pediatricians reported fewer ethical problems related to socioeconomic issues and health policies than those who worked in Basic Health Units and who were family doctors. Some ethical problems are specific to certain settings: those related to end-of-life care are more frequent in the hospital settings and those associated with socioeconomic issues and public health policies are more frequent in Basic Health Units. Other problems are present in all the setting of pediatric care and learning and include ethical problems related to physician-patient relationship, health professional conducts and the pediatric education process. These findings should be taken into consideration when planning the teaching of ethics in pediatrics. This research article didn't reports the results of a controlled health care intervention. The study project was approved by the Institutional Ethical Review Committee (Report CEP-HIJG 032/2008).
Instructional Design for Accelerated Macrocognitive Expertise in the Baseball Workplace
Fadde, Peter J.
2016-01-01
The goal of accelerating expertise can leave researchers and trainers in human factors, naturalistic decision making, sport science, and expertise studies concerned about seemingly insufficient application of expert performance theories, findings and methods for training macrocognitive aspects of human performance. Video-occlusion methods perfected by sports expertise researchers have great instructional utility, in some cases offering an effective and inexpensive alternative to high-fidelity simulation. A key problem for instructional designers seems to be that expertise research done in laboratory and field settings doesn't get adequately translated into workplace training. Therefore, this article presents a framework for better linkage of expertise research/training across laboratory, field, and workplace settings. It also uses a case study to trace the development and implementation of a macrocognitive training program in the very challenging workplace of the baseball batters' box. This training, which was embedded for a full season in a college baseball team, targeted the perceptual-cognitive skill of pitch recognition that allows expert batters to circumvent limitations of human reaction time in order to hit a 90 mile-per-hour slider. While baseball batting has few analogous skills outside of sports, the instructional design principles of the training program developed to improve batting have wider applicability and implications. Its core operational principle, supported by information processing models but challenged by ecological models, decouples the perception-action link for targeted part-task training of the perception component, in much the same way that motor components routinely are isolated to leverage instructional efficiencies. After targeted perceptual training, perception and action were recoupled via transfer-appropriate tasks inspired by in situ research tasks. Using NCAA published statistics as performance measures, the cooperating team improved from middling performance to first in their conference in Runs Scored and team Batting Average. This case suggests that, beyond the usual considerations of effectiveness and efficiency, there are four challenges to embedded training in the workplace setting —namely: duration, curriculum, limited resources, and buy in. In the case reported here, and potentially in many domains beyond sports, part-task perceptual-cognitive training can improve targeted macrocognitive skills and thereby improve full-skill performance. PMID:26973581
HIV / AIDS, STDs and the workplace.
Jackson, H
1995-01-01
Even though the workplace is ideal for promoting HIV/STD (sexually transmitted disease) prevention to benefit workers and employers, many workplaces are not convinced that they should be involved in HIV/AIDS and STD education, prevention, and support. They do not realize that time and money spent on health programs save them money. Perhaps they do not feel obligated to protect the health of their employees. The AIDS epidemic adversely affects society and the economy at both the macro and micro level. AIDS tends to strike the productive age group, thereby seriously affecting the workplace. In many Sub-Saharan African countries, at least 20% of the urban workforce may be infected with HIV. Persons living with HIV include top management, skilled professionals, general hands, and farm laborers. HIV/AIDS costs for formal employment are assumed through reduced productivity; increased costs of occupational benefits and social security measures; loss of skilled labor, professionals, and managerial expertise as well as the experience among workers; increased costs of training and recruitment; and low morale from stigmatization, discrimination, and subsequent industrial relation problems. Needed are comprehensive HIV/AIDS and STD workplace programs that ensure the rights of persons with HIV and compassionate treatment of these persons. Trade union or other labor representatives, management, and appropriate government departments should work together and build on existing health legislation and policy to bring about effective negotiation and policy development concerning AIDS and employment. Training of peer educators, support services (counseling, STD referral and/or treatment), community action, management commitment, monitoring and evaluation, and supportive workplace conditions make for effective comprehensive workplace programs. Successful programs operate in fishing villages in Tanzania, tea plantations in India, the University of Papua New Guinea, and Ugandan army camps.
Disability disclosure and workplace accommodations among youth with disabilities.
Lindsay, Sally; Cagliostro, Elaine; Leck, Joanne; Shen, Winny; Stinson, Jennifer
2018-03-20
Many youths with disabilities find it challenging to disclose their medical condition and request workplace accommodations. Our objective was to explore when and how young people with disabilities disclose their condition and request workplace accommodations. We conducted 17 in-depth interviews (11 females, six males) with youth with disabilities aged 15-34 (mean age 26). We analyzed our data using an interpretive, qualitative, and thematic approach. Our results showed the timing of when youth disclosed their disability to their employer depended on disability type and severity, comfort level, type of job, and industry. Youth's strategies and reasons for disclosure included advocating for their needs, being knowledgeable about workplace rights, and accommodation solutions. Facilitators for disclosure included job preparation, self-confidence, and self-advocacy skills, and having an inclusive work environment. Challenges to disability disclosure included the fear of stigma and discrimination, lack of employer's knowledge about disability and accommodations, negative past experiences of disclosing, and not disclosing on your own terms. Our findings highlight that youth encounter several challenges and barriers to disclosing their condition and requesting workplace accommodations. The timing and process for disclosing is complex and further work is needed to help support youth with disclosing their condition. Implications for rehabilitation Clinicians, educators, and employers should emphasize the importance of mentoring and leadership programs to give youth the confidence and self-advocacy skills needed to disclose and ask for accommodations in the workplace. Clinicians should advocate for the inclusion of youth with disabilities in the workforce and educate employers on the importance of doing so. Youth with disabilities need more opportunities for employment training and particularly how to disclose their disability and request workplace accommodations.
Good Work Ensures Employment Success. Myths and Realities No. 2.
ERIC Educational Resources Information Center
Brown, Bettina Lankard
It is a myth that skills alone ensure employment. Other keys to workplace success include continuous learning, emotional intelligence, networking, flexibility, and commitment to business objectives. Although academic degrees, skill certifications, and other documentation of accomplishments provide access to employment, they are significant only at…
Generation Z, Meet Cooperative Learning
ERIC Educational Resources Information Center
Igel, Charles; Urquhart, Vicki
2012-01-01
Today's Generation Z teens need to develop teamwork and social learning skills to be successful in the 21st century workplace. Teachers can help students develop these skills and enhance academic achievement by implementing cooperative learning strategies. Three key principles for successful cooperative learning are discussed. (Contains 1 figure.)
Strategies for Teaching Social and Emotional Intelligence in Business Communication
ERIC Educational Resources Information Center
Sigmar, Lucia Stretcher; Hynes, Geraldine E.; Hill, Kathy L.
2012-01-01
Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and…
Local Knowledge, Academic Skills, and Individual Productivity: An Alternative View.
ERIC Educational Resources Information Center
Balfanz, Robert
1991-01-01
Henry M. Levin finds Balfanz's article a dispassionate attempt to explore the connections between workplace performance and curriculum reform. Educational reform efforts often misinterpret and simplify the relationship between informal knowledge, academic skills, and individual productivity. Consequently, the U.S. public's productive capacity is…
Information Literacy: Requirements of the 21st Century Workplace.
ERIC Educational Resources Information Center
Beam, Walter R.
2001-01-01
Discusses business and technology trends that affect the need for employees to have more information skills. Highlights include the globalization of commerce; competition; lower-cost digital technology; employment trends; the role of digital systems; the impact of technology; advanced information-related literacy skills; and future education…
Towards an Integrated Academic Assessment: Closing Employers' Expectations?
ERIC Educational Resources Information Center
Lim, Ngat-Chin
2015-01-01
Purpose: The purpose of this paper is to showcase that the integration of academic assessment with workplace performance appraisal practices can help to address the gap between graduate employability skills and employers' requirements. Employability refers to learning of transferable skills. Design/Methodology/Approach: The integrated assessment…
Training 21st-Century Workers: Facts, Fiction and Memory Illusions
ERIC Educational Resources Information Center
Abadzi, Helen
2016-01-01
Technological achievements require complex skills for the workplace, along with creativity, communication, and critical thinking. To compete effectively in the global economy, governments must provide their citizens with relevant education and training. To help close the skills gap, international agencies often advise governments of developing…
Enhancing Critical Thinking Skills in the Workplace.
ERIC Educational Resources Information Center
Wojcik, Thomas T.
1996-01-01
Hoechst Celanese, one of the world's largest pharmaceutical and chemical companies, used an Innovation Model as a framework for integrating the technology, business, and human factors needed to solve problems and create business successes. The model involved three elements (expertise, skills, and motivation). An experiential course in principles…
Developing Effective Interpersonal Communication and Discussion Skills
ERIC Educational Resources Information Center
Smart, Karl L.; Featheringham, Richard
2006-01-01
Regardless of the content specialty--from accounting to information systems to finance--employers view effective communication as critical to an individual's success in today's competitive workplace. Most business degree programs require a business communication course to help students develop communication skills needed both in getting a job and…
ERIC Educational Resources Information Center
Tsui, Chia-Jung
1992-01-01
Discusses results of a survey of managers in high-technology industry in Taiwan regarding their needs for English business communication skills in the workplace. Finds that English conversation and English telephoning are the most urgently needed training courses. (SR)
Berlin, Cecilia; Neumann, W Patrick; Theberge, Nancy; Örtengren, Roland
2017-05-01
The work activities of industrial engineers (IEs) and ergonomists drive workplace changes. The purpose of this study is to compare the work practices of the two professions and examine (1) how IEs and ergonomists gain influence over workplace changes and (2) whether there are prevailing types of intentional interaction behaviours called Power bases (PB) present in the interaction tactics they employ. The study identified key behavioural strategies used by the interviewees to successfully influence workplace changes; these were then mapped to their corresponding PB. Results showed that IEs and ergonomists were successfully influencing workplace changes using several tactics across the spectrum of PB, with the exception of Reward and Coercion. The study concludes with a list of recommended workplace change agent tactics, and proposes that a PB 'analytical lens' can serve to increase the budding ergonomists' critical and analytical skills when considering possible workplace change tactics. Practitioner Summary: This interview study examines how workplace ergonomics change agents, represented by the two professions: industrial engineers and ergonomists, perceive and exercise their capacity to influence workplace change. Key behavioural tactics that interviewees have found successful are reported, alongside effects on short- and long-term relations with other workplace-influencing stakeholders.
Addressing attention-deficit/hyperactivity disorder in the workplace.
Sarkis, Elias
2014-09-01
Although generally considered a childhood disorder, attention-deficit/hyperactivity disorder (ADHD) can persist into adulthood and impede achievement in the workplace. Core ADHD symptoms of inattention, hyperactivity, and impulsivity can be associated with poor organization, time management, and interpersonal relationships. Employment levels, earning power, and productivity are reduced among individuals with ADHD compared with those without ADHD. Furthermore, the costs of employing individuals with ADHD are higher because of work absences and lost productivity. The primary care provider plays an integral role in managing ADHD symptoms and providing the necessary resources that will help individuals with ADHD succeed in the workplace. Pharmacotherapy can reduce ADHD symptoms and improve functioning; however, it is also important to consider how positive traits associated with ADHD, such as creative thinking, can be used in the workplace. Workplace accommodations and behavioral therapies, such as coaching, can also enhance time management and organizational skills. This review describes how ADHD symptoms affect workplace behaviors, the effect of ADHD on employment and workplace performance, and the management of ADHD in working adults.
The Employment Equation: Why Our Young People Need More Maths for Today's Jobs
ERIC Educational Resources Information Center
Hodgen, Jeremy; Marks, Rachel
2013-01-01
This report reviews over 50 research studies to consider the level and type of mathematical skills needed by employers in today's economy. It considers five key questions: (1) What mathematics (level and content) is required in the workplace today?; (2) How and why have the mathematical needs of the workplace changed over time?; (3) In what ways…
ERIC Educational Resources Information Center
Gurtner, Jean-Luc; Cattaneo, Alberto; Motta, Elisa; Mauroux, Laetitia
2011-01-01
In the "dual" system of vocational training, working in company represents the major part of training. At the workplace, apprentices are expected to acquire the typical skills of their profession but, at the same time, to contribute to the production of the company. For this reason apprentices are expected to carry out activities on…
Report Writing for Technical Staff. P.R.I.D.E. People Retraining for Industry Excellence.
ERIC Educational Resources Information Center
Burt, Lorna
This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in report writing skills for technical staff. The course has been designed to help new engineers with all aspects of report writing. It covers the outline and structure of reports, brainstorming,…
ERIC Educational Resources Information Center
Mercer County Community Coll., Trenton, NJ.
This final report of an 18-month workplace literacy project (a partnership of Mercer County Community College, a large automobile components parts manufacturer, a hospital, a physics laboratory, and a chemical plant) contains the following: (1) and introduction; (2) a performance report on nine goals of the program; (3) a schedule of…
ERIC Educational Resources Information Center
Ärlemalm-Hagsér, Eva
2017-01-01
Workplace-based learning experiences are integral to early childhood teacher education. In Sweden, the objectives of early childhood teacher education programmes require students to develop knowledge and skills about education for sustainability (EfS), in accordance with national policy documents. This includes how to work with EfS in everyday…
A Model to Operate an On-Campus Retail Store for Workplace Experiential Learning
ERIC Educational Resources Information Center
Truman, Kiru; Mason, Roger B.; Venter, Petrus
2017-01-01
Many retailers argue that university students do not have the practical experience and skills required in the workplace when graduating. This paper reports on research undertaken to address this issue and to identify a model to guide development and implementation of a retail store, on a university campus, to be used for work-integrated learning.…
Public Sector Training: A "Blind" Spot in the 1999 South African National Levy-Grant Policy
ERIC Educational Resources Information Center
Paterson, Andrew
2005-01-01
In 2000, South Africa implemented a levy-grant policy (Skills Development Levies Act, 1999) to give an incentive for workplace training across private and public sector workplaces alike, but the impact of the levy-grant scheme in the public sector was restricted by financial and management processes unique to that environment. This article shows…
ERIC Educational Resources Information Center
de Bres, Julia; Holmes, Janet; Joe, Angela; Marra, Meredith; Newton, Jonathan; Riddiford Nicky; Vine, Bernadette
2009-01-01
The School of Linguistics and Applied Language Studies (LALS) at Victoria University of Wellington conducts research and teaching in Linguistics, Applied Linguistics, Writing and Deaf Studies. It incorporates a Deaf Studies Research Unit, which undertakes research on topics relating to deaf people and their language in New Zealand, and the New…
The Role of Universities in Preparing Graduates to Use Software in the Financial Services Workplace
ERIC Educational Resources Information Center
Tickle, Leonie; Kyng, Tim; Wood, Leigh N.
2014-01-01
The role of universities in preparing students to use spreadsheet and other technical software in the financial services workplace has been investigated through surveys of university graduates, university academics, and employers. It is found that graduates are less skilled users of software than employers would like, due at least in part to a…
Transfer of Training: The Role of Feedback in Supportive Social Networks
ERIC Educational Resources Information Center
Van den Bossche, Piet; Segers, Mien; Jansen, Niekie
2010-01-01
The transfer of training to the workplace often fails to occur. The authors argue that feedback generated within the work environment about the application of newly learned skills in the workplace helps to close the gap between the current performance and the desired goal of full application of what is learned during training. This study takes a…
ERIC Educational Resources Information Center
Giese, Mark
2013-01-01
This is a case study of how a capstone course, Producing and Directing, evolved into a service-learning course designed to provide graduating students with real-world workplace experience. It will examine issues including course structure, grading issues, course and client logistics, unaddressed skill sets, group work, and work-product quality…
Money Management and the Consumer, Basic Economic Skills: "Baffled, Bothered, Bewildered".
ERIC Educational Resources Information Center
Florida State Dept. of Education, Tallahassee. Div. of Elementary and Secondary Education.
This document, one in a series of six Project SCAT (Skills for Consumers Applied Today) units for senior high school students, provides an overview of basic economic skills and consumer practices. Project SCAT is designed to help students develop basic skills, solve problems, and apply consumer knowledge necessary for making wise choices in the…
Profiles of Learning. The Basic Skills Testing Program in New South Wales: 1989.
ERIC Educational Resources Information Center
Masters, Geofferey; And Others
This publication on the New South Wales' Basic Skills Testing Program (BSTP) describes the development of the program's tests, the analysis of students' results, and the communication of results to parents, teachers, and schools. In BSTP tests, basic skills are defined not as low-level, rudimentary survival skills, but as major areas of learning…
McDonald, Glenda; Jackson, Debra; Wilkes, Lesley; Vickers, Margaret H
2012-05-01
A work-based educational programme was the intervention used in a collective case study aiming to develop, strengthen and maintain personal resilience amongst fourteen nurses and midwives. The participants attended six, monthly workshops and formed a participatory learning group. Post-intervention, participants reported positive personal and professional outcomes, including enhanced self-confidence, self-awareness, communication and conflict resolution skills. They strengthened relationships with their colleagues, enabling them to build helpful support networks in the workplace. The intervention used new and innovative ways of engaging nurses and midwives exhibiting the effects of workplace adversity - fatigue, pressure, stress and emotional labour. Participants were removed from their usual workplace environment and brought together to engage in critical reflection, experiential learning and creativity whilst also learning about the key characteristics and strategies of personal resilience. Participants' experiences and skills were valued and respected; honest airing of the differences within the group regarding common workplace issues and concerns was encouraged. The new contribution of this intervention for nursing and midwifery education was supporting the learning experience with complementary therapies to improve participants' wellbeing and reduce stress. Copyright © 2011. Published by Elsevier Ltd.
Problem Solving. Workplace Strategies for Thoughtful Change.
ERIC Educational Resources Information Center
Diller, Janelle; Moore, Rita
This learning module is designed to enable participants to look at problems from a variety of perspectives, to apply a basic problem-solving strategy, to implement a plan of action, and to identify problems that are of particular importance to their workplace. The module includes units for six class sessions. Each unit includes the following…
ERIC Educational Resources Information Center
Robinson, J. Shane; Garton, Bryan L.
2008-01-01
The purposes of this descriptive study were to assess graduates' perception of the importance and competence levels of performing identified transferable skills in the workplace and use the Borich (1980) needs assessment model to identify the skills most in need to enhance the curriculum. The findings revealed that solving problems, working…
Presentation skills for nurses.
Foulkes, Mark
2015-02-20
This article emphasises the importance of effective presentation skills. Such skills allow nurses to share knowledge and expertise and to communicate clearly in a range of workplace scenarios. Nurses are increasingly being asked to present in formal and informal situations, such as conferences, poster presentations, job interviews, case reports and ward-based teaching. This article explores the principles underpinning the development of these skills, discusses the situations in which they could be applied and demonstrates how nurses might improve and develop as presenters.
First aid skill retention of first responders within the workplace
2011-01-01
Background Recent literature states that many necessary skills of CPR and first aid are forgotten shortly after certification. The purpose of this study was to determine the skill and knowledge decay in first aid in those who are paid to respond to emergency situations within a workplace. Methods Using a choking victim scenario, the sequence and accuracy of events were observed and recorded in 257 participants paid to act as first responders in large industrial or service industry settings. A multiple choice exam was also written to determine knowledge retention. Results First aid knowledge was higher in those who were trained at a higher level, and did not significantly decline over time. Those who had renewed their certificate one or more times performed better than those who had learned the information only once. During the choking scenario many skills were performed poorly, regardless of days since last training, such as hand placement and abdominal thrusts. Compressions following the victim becoming unconscious also showed classic signs of skill deterioration after 30 days. Conclusions As many skills deteriorate rapidly over the course of the first 90 days, changing frequency of certification is not necessarily the most obvious choice to increase retention of skill and knowledge. Alternatively, methods of regularly "refreshing" a skill should be explored that could be delivered at a high frequency - such as every 90 days. PMID:21303536
Transformations? Skilled Change Agents Influencing Organisational Sustainability Culture
ERIC Educational Resources Information Center
Davis, Keith; Boulet, Mark
2016-01-01
Training employees in sustainability knowledge and skills is considered a vital element in creating a sustainability culture within an organisation. Yet, the particular types of training programs that are effective for this task are still relatively unknown. This case study describes an innovative workplace training program using a "head,…
Shifting Teacher Paradigms: A Study of Andragogical Professional Learning Structures
ERIC Educational Resources Information Center
Moore, Judith M.
2013-01-01
As public education seeks to address the needs of a globalized, 21st Century workplace, curriculum and instructional methodologies increasingly require classroom technology integration, infusion of critical thinking skills and information and media skills over rote memorization of facts. In order to retrain teachers in the new instructional…
Adult Retraining in Canada: Some Issues.
ERIC Educational Resources Information Center
Kim, Ki Su
Canada has traditionally supported a high level of unemployment benefits and retraining programs for its displaced workers. From the 1960s onward, legislation and attitudes in the business community have been geared toward retraining of workers for high-tech workplaces and the replacement of low-skill jobs with high-skill jobs. With increased…
Outcomes on the Line. Auto Manufacturer Explains Why Businesses Demand Student Performance.
ERIC Educational Resources Information Center
Hayes, William
1994-01-01
An administrator of Honda of America suggests that the ability to function as part of a team and to communicate effectively are crucial skills needed in today's workplace. Indicates that employers' primary concern is that new workers meet customer expectations through the mastery of skills. (JOW)
Skills for Tomorrow. Workplace Skills Project. DACUM Charts.
ERIC Educational Resources Information Center
Mercer County Community Coll., Trenton, NJ.
This packet contains sample DACUM (Developing a Curriculum) materials developed for two companies (The Hibbert Group and Trane Corporation). For the Hibbert Group, materials include the following: job and task descriptions for data services, inventory control, planning, and quality services personnel; a curriculum for those employees in reading,…
The Evolving Demand for Skills.
ERIC Educational Resources Information Center
Greenspan, Alan
From a macroeconomic perspective, the evolving demand for skills in the United States has been triggered by the accelerated expansion of computer and information technology, which has, in turn, brought significant changes to the workplace. Technological advances have made some wholly manual jobs obsolete. But even for many other workers, a rapidly…
Diesel Technology: Safety Skills. [Teacher and Student Editions.
ERIC Educational Resources Information Center
Kellum, Mary
Competency-based teacher and student materials are provided for three units on safety skills as part of a diesel technology curriculum. The units cover the following topics: general safety; workplace safety; and first aid. The materials are based on the curriculum-alignment concept of first stating the objectives, then developing instructional…
Thoughts on Information Literacy and the 21st Century Workplace.
ERIC Educational Resources Information Center
Beam, Walter R.
2001-01-01
Discusses changes in society that have led to literacy skills being a criterion for employment. Topics include reading; communication skills; writing; cognitive processes; math; computers, the Internet, and the information revolution; information needs and access; information cross-linking; information literacy; and hardware and software use. (LRW)
Undergraduate Accounting Students: Prepared for the Workplace?
ERIC Educational Resources Information Center
Towers-Clark, Jane
2015-01-01
Purpose: This paper aims to explore and investigate student perceptions as to what generic skills they considered were important for accountants and to what extent these skills were developed by their programme of study. Design/methodology/approach: Data gathered from 357 UK undergraduate accounting degree graduates were used to develop insights…
Learning from Others: Developing Preservice Teachers' Workplace Skills
ERIC Educational Resources Information Center
Ammentorp, Louise; Madden, Lauren
2018-01-01
Being a teacher requires the ability to work with difficult behaviors--not just of students and parents but also of colleagues. Preservice teachers need the opportunity to develop and practice collaboration and communication skills in school settings. This essay draws on research from organizational psychology to offer a framework for…
Organizational Development Interventions for Enhancing Creativity in the Workplace.
ERIC Educational Resources Information Center
Basadur, Min
1997-01-01
Evaluates traditional organizational development approaches to crises in commitment and adaptability, and presents a new approach to organizational development based on organizational creativity. Discusses the need to encourage employees to master new thinking skills and create an infrastructure that ensures these skills will be used regularly.…
Developing Professionals through Personalization
ERIC Educational Resources Information Center
Berte, Nicolette; King, Keanna; Demars, Michelle; Brownstein, Michael M.
2008-01-01
To develop the cognitive, social, and career skills needed to succeed in the modern workplace, students must learn to think creatively, apply their skills innovatively, and take risks constructively. Implicit in this position is the expectation that students will have the self-confidence to apply their knowledge in both familiar and new settings…
Fostering Enterprise: The Innovation and Skills Nexus--Research Readings
ERIC Educational Resources Information Center
Curtin, Penelope, Ed.; Stanwick, John, Ed.; Beddie, Francesca, Ed.
2011-01-01
This book of readings on innovation was commissioned by the Department of Education, Employment and Workplace Relations (DEEWR) and looks at the relationship between skills, innovation and industry. In November 2010, the National Centre for Vocational Education Research (NCVER) held a forum in Sydney on the relationship between innovation and…
GED Items. Volume 4, Numbers 1-6.
ERIC Educational Resources Information Center
GED Items, 1987
1987-01-01
The first of six issues of the GED Items newsletter published in 1987 contains articles on one company's approach to literacy in the workplace, General Educational Development (GED) teacher training videotapes, and a process model for improving thinking skills. Articles in issue 2 address military recruiting, synthesis thinking skills, and GED in…
Developing Communication in the Workplace for Non-Native English Speakers.
ERIC Educational Resources Information Center
Nichols, Pat; Watkins, Lisa
This curriculum module contains materials for conducting a course designed to build oral and written English skills for nonnative speakers. The course focuses on increasing vocabulary, improving listening/speaking skills, extracting information from various written texts (such as memos, notes, business forms, manuals, letters), and developing…
New Information Management Opportunities in a Changing World.
ERIC Educational Resources Information Center
Breen, Charlotte; Farragher, Ailish; McQuaid, Mairead; Callanan, Michelle; Burke, Mary A.
2002-01-01
Evaluates the gap between traditional library and information studies (LIS) skills and the evolving needs of the information technology workplace. Discusses whether graduates with LIS training are perceived as having the requisite skills and personalities to perform as knowledge managers and information managers in the private sector based on…
Principles for Quality Undergraduate Education in Psychology
ERIC Educational Resources Information Center
American Psychologist, 2011
2011-01-01
The principles for undergraduate education in psychology presented here are designed for creating a world-class educational system that provides students with the workplace skills needed in this information age; a solid academic background that prepares them for advanced study in a wide range of fields; and the knowledge, skills, and abilities…
Innovative Classroom Strategies That Prepare College Graduates for Workplace Success
ERIC Educational Resources Information Center
Rateau, Richard J.; Kaufman, Eric K.; Cletzer, D. Adam
2015-01-01
In our increasingly competitive and rapidly changing world, it is critical that college graduates enter the workforce with the requisite skills for lasting success. However, recent studies suggest employers increasingly identify a workforce readiness gap in core applied skills, which must be bridged by company investment. Teaching strategies that…