19 CFR 207.109 - Discovery.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

19 CFR 207.109 - Discovery.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

76 FR 34246 - Automated Commercial Environment (ACE); Announcement of National Customs Automation Program Test...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-06-13

... CBP with authority to conduct limited test programs or procedures designed to evaluate planned... aspects of this test, including the design, conduct and implementation of the test, in order to determine... Environment (ACE); Announcement of National Customs Automation Program Test of Automated Procedures for In...

19 CFR 207.109 - Discovery.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

78 FR 68126 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing of Proposed Rule Change To...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-11-13

... same price on the Exchange's limit order book and (ii) the price is at or between the National Best Bid... shares of the same issuer, or involve the securities of participants in mergers or with intentions to...) no Customer Orders are at the same price on the Exchange's limit order book and (ii) the price is at...

78 FR 13130 - Self-Regulatory Organizations; ICE Clear Europe Limited; Order Approving Proposed Rule Change, as...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-26

... already the case for single-name CDS). Recognizing the highly correlated relationship between long-short...' proprietary positions. ICE Clear Europe does not currently clear CDS positions of customers of its Clearing Members, but it plans to introduce customer clearing for CDS upon receipt of applicable regulatory...

78 FR 16338 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing of...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-14

... trades where none of the parties to the trade are Priority Customers (i.e., market makers, broker-dealers... that this proposed rule change is a fair way to address the issue of a trade executing through a customer's limit order price while balancing the competing interests of certainty that trades stand versus...

77 FR 62275 - Self-Regulatory Organizations; ICE Clear Credit LLC; Notice of Filing and Order Granting...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-12

... to its Rules to implement the enhanced margin segregation model for cleared swaps that the Commodity... on a customer-by-customer basis, and (iii) change the default ``waterfall'' to limit ICC's ability to... margin requirement,'' and ``Participant excess margin'' have been deleted to reflect the LSOC model and...

[A survey on the contents of nutrient and nutrition in the orderings of customers when eating at three restaurants in Beijing].

PubMed

Liang, Baojing; Zhao, Nanxi; Li, Liming; Lyu, Jun

2016-04-01

To study the median nutrient content of customers' ordering in the restaurants in Beijing. The median contents of nutrients regarding ordering/per person from the customers were estimated, via combining the nutrient content of menu offering. Data, based on all weights of ingredients and Chinese food composition with all the ordered records from customers, was collected within a set period of time, from 2011 to 2013. Nutrition status was then estimated, under the Nutrient-Rich Foods (NRF). The median energy intake reached 4 973.9 (P25-P75: 3 575.6-6 971.0) kJ and 88.2% of the tables were exceeding the recommended energy limits, respectively, with 3 347.2 kJ for lunch and 2 510.4 kJ for dinner. Data was gathered from three restaurants in Beijing. In all the three restaurants, the median nutrient contents appeared 70% outnumbered the daily value of fat and cholesterol. The median sodium contents (87.9%) were also over the standard set for sodium adequate intake. In addition, the median nutrition on fibers, calcium, vitamin A, vitamin C and vitamin E were far below the recommended nutritional intakes (RNI), in the ordering. For NRF9.3, the Wenzhou restaurant showed the highest score (5.50) but the restaurant in Yunnan appeared the lowest (2.26), with difference statistically significant (P<0.001). Eating-out habit ended in taking low nutrition with higher limited nutrients, but with low recommended nutrients, when compared to the recommended Chinese Dietary Reference Intake.

77 FR 71652 - Self-Regulatory Organizations; BATS Y-Exchange, Inc.; Order Granting Approval to Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-12-03

... flow of eight retail brokers revealed that nearly 100% of their customer market orders were routed to... pilot program to attract additional retail order flow to the Exchange, while also providing the potential for price improvement to such order flow. The Program would be limited to trades occurring at...

19 CFR 206.66 - Limited disclosure of certain confidential business information under administrative protective...

Code of Federal Regulations, 2011 CFR

2011-04-01

... business information under administrative protective order. 206.66 Section 206.66 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL... certain confidential business information under administrative protective order. In an investigation under...

19 CFR 206.47 - Limited disclosure of certain confidential business information under administrative protective...

Code of Federal Regulations, 2011 CFR

2011-04-01

... business information under administrative protective order. 206.47 Section 206.47 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL... Investigations for Relief From Market Disruption § 206.47 Limited disclosure of certain confidential business...

76 FR 20773 - Self-Regulatory Organizations; Notice of Filing and Immediate Effectiveness of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-04-13

... provided that (i) no Customer Orders are at the same price on the Exchange's limit order book and (ii) the... maintain books and records demonstrating that each Qualified Contingent Cross Order was routed to the... of participants in mergers or with intentions to merge that have been announced or cancelled; and (f...

Incentive-Based Voltage Regulation in Distribution Networks: Preprint

DOE Office of Scientific and Technical Information (OSTI.GOV)

Zhou, Xinyang; Chen, Lijun; Dall'Anese, Emiliano

This paper considers distribution networks fea- turing distributed energy resources, and designs incentive-based mechanisms that allow the network operator and end-customers to pursue given operational and economic objectives, while concurrently ensuring that voltages are within prescribed limits. Two different network-customer coordination mechanisms that require different amounts of information shared between the network operator and end-customers are developed to identify a solution of a well-defined social-welfare maximization prob- lem. Notably, the signals broadcast by the network operator assume the connotation of prices/incentives that induce the end- customers to adjust the generated/consumed powers in order to avoid the violation of the voltagemore » constraints. Stability of the proposed schemes is analytically established and numerically corroborated.« less

Incentive-Based Voltage Regulation in Distribution Networks

DOE Office of Scientific and Technical Information (OSTI.GOV)

Dall-Anese, Emiliano; Baker, Kyri A; Zhou, Xinyang

This paper considers distribution networks fea- turing distributed energy resources, and designs incentive-based mechanisms that allow the network operator and end-customers to pursue given operational and economic objectives, while concurrently ensuring that voltages are within prescribed limits. Two different network-customer coordination mechanisms that require different amounts of information shared between the network operator and end-customers are developed to identify a solution of a well-defined social-welfare maximization prob- lem. Notably, the signals broadcast by the network operator assume the connotation of prices/incentives that induce the end- customers to adjust the generated/consumed powers in order to avoid the violation of the voltagemore » constraints. Stability of the proposed schemes is analytically established and numerically corroborated.« less

19 CFR 207.7 - Limited disclosure of certain business proprietary information under administrative protective...

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Limited disclosure of certain business proprietary... order, and file with the Secretary a certificate attesting to his personal, good faith belief that all..., 1994; 61 FR 37829, July 22, 1996; 68 FR 32978, June 3, 2003; 70 FR 8512, Feb. 22, 2005] ...

19 CFR 207.7 - Limited disclosure of certain business proprietary information under administrative protective...

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 3 2011-04-01 2011-04-01 false Limited disclosure of certain business proprietary... order, and file with the Secretary a certificate attesting to his personal, good faith belief that all..., 1994; 61 FR 37829, July 22, 1996; 68 FR 32978, June 3, 2003; 70 FR 8512, Feb. 22, 2005] ...

A time scheduling model of logistics service supply chain based on the customer order decoupling point: a perspective from the constant service operation time.

PubMed

Liu, Weihua; Yang, Yi; Xu, Haitao; Liu, Xiaoyan; Wang, Yijia; Liang, Zhicheng

2014-01-01

In mass customization logistics service, reasonable scheduling of the logistics service supply chain (LSSC), especially time scheduling, is benefit to increase its competitiveness. Therefore, the effect of a customer order decoupling point (CODP) on the time scheduling performance should be considered. To minimize the total order operation cost of the LSSC, minimize the difference between the expected and actual time of completing the service orders, and maximize the satisfaction of functional logistics service providers, this study establishes an LSSC time scheduling model based on the CODP. Matlab 7.8 software is used in the numerical analysis for a specific example. Results show that the order completion time of the LSSC can be delayed or be ahead of schedule but cannot be infinitely advanced or infinitely delayed. Obtaining the optimal comprehensive performance can be effective if the expected order completion time is appropriately delayed. The increase in supply chain comprehensive performance caused by the increase in the relationship coefficient of logistics service integrator (LSI) is limited. The relative concern degree of LSI on cost and service delivery punctuality leads to not only changes in CODP but also to those in the scheduling performance of the LSSC.

A Time Scheduling Model of Logistics Service Supply Chain Based on the Customer Order Decoupling Point: A Perspective from the Constant Service Operation Time

PubMed Central

Yang, Yi; Xu, Haitao; Liu, Xiaoyan; Wang, Yijia; Liang, Zhicheng

2014-01-01

In mass customization logistics service, reasonable scheduling of the logistics service supply chain (LSSC), especially time scheduling, is benefit to increase its competitiveness. Therefore, the effect of a customer order decoupling point (CODP) on the time scheduling performance should be considered. To minimize the total order operation cost of the LSSC, minimize the difference between the expected and actual time of completing the service orders, and maximize the satisfaction of functional logistics service providers, this study establishes an LSSC time scheduling model based on the CODP. Matlab 7.8 software is used in the numerical analysis for a specific example. Results show that the order completion time of the LSSC can be delayed or be ahead of schedule but cannot be infinitely advanced or infinitely delayed. Obtaining the optimal comprehensive performance can be effective if the expected order completion time is appropriately delayed. The increase in supply chain comprehensive performance caused by the increase in the relationship coefficient of logistics service integrator (LSI) is limited. The relative concern degree of LSI on cost and service delivery punctuality leads to not only changes in CODP but also to those in the scheduling performance of the LSSC. PMID:24715818

77 FR 42036 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-17

... Market Maker,\\5\\ Firm Proprietary and Customer (Professional) \\6\\ orders; and (ii) $0.78 per contract for Non-ISE Market Maker \\7\\ orders. Priority Customer \\8\\ orders are not charged a ``taker'' fee for... Proprietary and Customer (Professional) orders. Priority Customer orders are not charged a ``maker'' fee for...

Implementing a Commercial Rule Base as a Medication Order Safety Net

PubMed Central

Reichley, Richard M.; Seaton, Terry L.; Resetar, Ervina; Micek, Scott T.; Scott, Karen L.; Fraser, Victoria J.; Dunagan, W. Claiborne; Bailey, Thomas C.

2005-01-01

A commercial rule base (Cerner Multum) was used to identify medication orders exceeding recommended dosage limits at five hospitals within BJC HealthCare, an integrated health care system. During initial testing, clinical pharmacists determined that there was an excessive number of nuisance and clinically insignificant alerts, with an overall alert rate of 9.2%. A method for customizing the commercial rule base was implemented to increase rule specificity for problematic rules. The system was subsequently deployed at two facilities and achieved alert rates of less than 1%. Pharmacists screened these alerts and contacted ordering physicians in 21% of cases. Physicians made therapeutic changes in response to 38% of alerts presented to them. By applying simple techniques to customize rules, commercial rule bases can be used to rapidly deploy a safety net to screen drug orders for excessive dosages, while preserving the rule architecture for later implementations of more finely tuned clinical decision support. PMID:15802481

75 FR 71479 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Notice of Filing of...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-11-23

... Series (Order Audit Trail System); NASD Rule 2320 (Best Execution and Interpositioning); NASD Rule 2400 Series (Commissions, Mark-Ups and Charges); NASD IM-2110-2 (Trading Ahead of Customer Limit Order); and... prepared to purchase or sell at that price and under the conditions stated at the time of the offer to buy...

19 CFR 207.7 - Limited disclosure of certain business proprietary information under administrative protective...

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 3 2014-04-01 2014-04-01 false Limited disclosure of certain business proprietary... order, and file with the Secretary a certificate attesting to his personal, good faith belief that all..., 1994; 61 FR 37829, July 22, 1996; 68 FR 32978, June 3, 2003; 70 FR 8512, Feb. 22, 2005; 76 FR 61942...

19 CFR 207.7 - Limited disclosure of certain business proprietary information under administrative protective...

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Limited disclosure of certain business proprietary... order, and file with the Secretary a certificate attesting to his personal, good faith belief that all..., 1994; 61 FR 37829, July 22, 1996; 68 FR 32978, June 3, 2003; 70 FR 8512, Feb. 22, 2005; 76 FR 61942...

19 CFR 207.7 - Limited disclosure of certain business proprietary information under administrative protective...

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 3 2013-04-01 2013-04-01 false Limited disclosure of certain business proprietary... order, and file with the Secretary a certificate attesting to his personal, good faith belief that all..., 1994; 61 FR 37829, July 22, 1996; 68 FR 32978, June 3, 2003; 70 FR 8512, Feb. 22, 2005; 76 FR 61942...

75 FR 17457 - Self-Regulatory Organizations; NYSE Amex LLC; Order Granting Accelerated Approval of the Proposed...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-06

... protection. The proposal requires ATP holders to indicate whether Customer orders are ``Professional Customer'' orders.\\5\\ To comply with this requirement, ATP holders would be required to review their customers... represented as Professional Customer orders for the next calendar quarter. ATP Holders would be required to...

78 FR 3934 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-17

... Symbols, 2) increase the maker fee for complex orders that trade against Priority Customer complex orders... provides volume-based tiered rebates for Priority Customer complex orders in the Select Symbols (excluding... orders trade with non-Priority Customer orders in the complex order book. In the Select Symbols, the...

Impact of a novel training experience on the development of a customer service culture in a large hospital trust.

PubMed

Eales-Reynolds, Lesley-Jane; Clarke, Colin

2012-01-01

This study was designed with the intention of exploring the effectiveness of a novel approach to training health services workers to meet the aims of raising awareness of their customer care framework and encouraging a culture of customer service throughout their organisation. The impact of the educational intervention was examined using a mixed methods approach involving pre- and post-workshop questionnaires and one-to-one, semi-structured interviews. The paper finds that the approach adopted was effective in raising awareness of the customer care framework and in enhancing participant's self-efficacy in relation to the principles of customer care. Transference to the workplace was dependent on personality and departments having sufficient numbers of staff participating. Time and resources for the project limited the follow-up interviews designed to explore if, and to what extent, the learning had had a lasting impact on participants and if it had enabled transference to the workplace. In addition, complications in releasing people from work in order to take part meant that a number of volunteers had to withdraw. This limits the range of data obtained. This paper describes a novel research-informed approach to training, involving participants in high fidelity, error-based simulations and in a research process which facilitated their repeated reflection on the learning. As a result the paper demonstrates large-scale training of customer care can effectively impact on practice.

76 FR 58065 - Self-Regulatory Organizations; NASDAQ OMX BX, Inc.; Suspension of and Order Instituting...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-09-19

... fee structure provides incentives for market participants to submit customer order flow to BOX and... an agency order on behalf of a customer for price improvement, paired with a contra-order... guaranteed 40% of the order (after public customers) at the final price for the PIP order, assuming it is at...

78 FR 24263 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-24

... assesses Non-Customers a flat rate of $0.95 per contract on all Non-Customer orders routed to any away market and the Exchange assesses Customer orders a fixed fee plus the actual transaction fee dependent on the away market. Specifically, the Exchange assesses Customer orders routed to NASDAQ Options Market...

76 FR 58068 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-09-19

... linkage and to change the treatment of customer orders subject to intermarket linkage in its Select..., both Priority Customer \\4\\ and Professional Customer \\5\\ orders on the ISE that are not executable on... price.\\6\\ Since the inception of maker/taker fees on the Exchange, Priority Customer orders in the...

78 FR 52991 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing of Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-27

..., 2014, a separate price improvement process for public customer and non-public customer PIXL Orders that... price equal to or within a range of 2.49-2.51. Assume a public customer or non-public customer order to... continue to afford the same price improvement opportunities for public customer and non-public customer...

75 FR 20647 - Self-Regulatory Organizations; NASDAQ OMX BX, Inc.; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-20

... Relating to Chapter V, Section 7 (Customer Orders and Order Flow Providers) Date: April 13, 2010. Pursuant... 17 (Customer Orders and Order Flow Providers) of the Rules of the Boston Options Exchange Group, LLC... Exchange is proposing to amend Chapter V, Section 17 (Customer Orders and Order Flow Providers) of the BOX...

47 CFR 64.4006 - Limitations on use of customer account information.

Code of Federal Regulations, 2010 CFR

2010-10-01

... Exchange Requirements § 64.4006 Limitations on use of customer account information. A carrier that receives customer account information under this section shall use such information to ensure timely and accurate... 47 Telecommunication 3 2010-10-01 2010-10-01 false Limitations on use of customer account...

Consolidation of Customer Orders into Truckloads at a Large Manufacturer

DTIC Science & Technology

1997-08-01

Consolidation of Customer Orders into Truckloads at a Large Manufacturer G. G. Brown; D. Ronen The Journal of the Operational Research Society...AND SUBTITLE Consolidation of Customer Orders into Truckloads at a Large Manufacturer 5a. CONTRACT NUMBER 5b. GRANT NUMBER 5c. PROGRAM ELEMENT...All rights reserved. 0160-5682/97 $12.00 ~ Consolidation of customer orders into truckloads at a large manufacturer GG Brown1 and D Ronen2 1 Naval

Promoting Healthy Choices in Non-Chain Restaurants: Effects of a Simple Cue to Customers

PubMed Central

Nothwehr, Faryle K.; Snetselaar, Linda; Dawson, Jeffrey; Schultz, Ulrike

2014-01-01

This study tested a novel intervention to influence restaurant customer ordering behavior, with measurements at baseline and 3, 6, and 12 months postintervention in four owner-operated restaurants in the Midwest. A sample of 141 to 370 customers was surveyed at each time point. The response rate was 70% to 84% with 59% women, 98% White, and a mean age of 53 years. Table signs listed changes customers might consider, for example, asking for meat broiled instead of fried or requesting smaller portions. Customer surveys measured program reach and effectiveness. Owner interviews measured perceptions of program burden and customer response. Order slips were analyzed for evidence of changes in ordering. Window signs were noticed by 40%, 48%, and 45% of customers at each follow-up, respectively. Table signs were noticed by 67%, 71%, and 69% of customers, respectively. Of those, 34% at each time point stated that the signs influenced their order. Examples of how orders were influenced were elicited. Order slip data not only did not show significant changes but was also found to be an inadequate measure for the intervention. Owners reported no concerns or complaints. This intervention resulted in small but positive behavior changes among a portion of customers. Because of its simplicity and acceptability, it has great potential for dissemination. PMID:23048009

Promoting healthy choices in non-chain restaurants: effects of a simple cue to customers.

PubMed

Nothwehr, Faryle K; Snetselaar, Linda; Dawson, Jeffrey; Schultz, Ulrike

2013-01-01

This study tested a novel intervention to influence restaurant customer ordering behavior, with measurements at baseline and 3, 6, and 12 months postintervention in four owner-operated restaurants in the Midwest. A sample of 141 to 370 customers was surveyed at each time point. The response rate was 70% to 84% with 59% women, 98% White, and a mean age of 53 years. Table signs listed changes customers might consider, for example, asking for meat broiled instead of fried or requesting smaller portions. Customer surveys measured program reach and effectiveness. Owner interviews measured perceptions of program burden and customer response. Order slips were analyzed for evidence of changes in ordering. Window signs were noticed by 40%, 48%, and 45% of customers at each follow-up, respectively. Table signs were noticed by 67%, 71%, and 69% of customers, respectively. Of those, 34% at each time point stated that the signs influenced their order. Examples of how orders were influenced were elicited. Order slip data not only did not show significant changes but was also found to be an inadequate measure for the intervention. Owners reported no concerns or complaints. This intervention resulted in small but positive behavior changes among a portion of customers. Because of its simplicity and acceptability, it has great potential for dissemination.

77 FR 58424 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-09-20

... Priority Customer complex orders that they send to the Exchange in these symbols. In the Select Symbols, the Exchange currently provides a base rebate of $0.34 per contract, per leg, for Priority Customer complex orders when these orders trade with non-Priority Customer complex orders in the complex order book...

17 CFR 155.4 - Trading standards for introducing brokers.

Code of Federal Regulations, 2010 CFR

2010-04-01

... the extent possible, that each order received from a customer or from an option customer which is... of the customer or option customer before any order in any future or in any commodity option in the... consent of the account owner, if the affiliated person has gained knowledge of the customer's or option...

Breaking the trade-off between efficiency and service.

PubMed

Frei, Frances X

2006-11-01

For manufacturers, customers are the open wallets at the end of the supply chain. But for most service businesses, they are key inputs to the production process. Customers introduce tremendous variability to that process, but they also complain about any lack of consistency and don't care about the company's profit agenda. Managing customer-introduced variability, the author argues, is a central challenge for service companies. The first step is to diagnose which type of variability is causing mischief: Customers may arrive at different times, request different kinds of service, possess different capabilities, make varying degrees of effort, and have different personal preferences. Should companies accommodate variability or reduce it? Accommodation often involves asking employees to compensate for the variations among customers--a potentially costly solution. Reduction often means offering a limited menu of options, which may drive customers away. Some companies have learned to deal with customer-introduced variability without damaging either their operating environments or customers' service experiences. Starbucks, for example, handles capability variability among its customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with customers to discuss their needs and assess their experiences with third-party providers. The effective management of variability often requires a company to influence customers' behavior. Managers attempting that kind of intervention can follow a three-step process: diagnosing the behavioral problem, designing an operating role for customers that creates new value for both parties, and testing and refining approaches for influencing behavior.

[Advocating standardization and customization of corneal refractive surgery in Chinese domestic situation].

PubMed

Zhang, F J; Song, Y Z

2016-07-01

With the improvement and application of excimer laser and femtosecond laser equipment in clinical ophthalmology, the diversified strategies for corneal refractive surgery candidates have been provided. Based on the trend of " all-laser treatment", it is very necessary to take the domestic situation into consideration when a standard and customized choice is made according to the indications of each specific surgical type. The characteristics and limitations of various surgeries are elucidated and commented here in order to provide some reasonable treatment options for refractive surgery. (Chin J Ophthalmol, 2016, 52: 481-485).

75 FR 73140 - Self-Regulatory Organizations; NASDAQ OMX PHLX, Inc.; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-11-29

... categories of participants: Customers, broker-dealers, market makers (including specialists, Registered... respect to all-or-none orders, which will be treated like customer orders), 1033(e), 1064.02 (except professional orders will be considered customer orders subject to facilitation), and 1080.08 as well as Options...

Measurement framework for product service system performance of generator set distributors

NASA Astrophysics Data System (ADS)

Sofianti, Tanika D.

2017-11-01

Selling Generator Set (Genset) in B2B market, distributors assisted manufacturers to sell products. This is caused by the limited resources owned by the manufacturer for adding service elements. These service elements are needed to enhance the competitiveness of the generator sets. Some genset distributors often sell products together with supports to their customers. Industrial distributor develops services to meet the needs of the customer. Generator set distributors support machines and equipment produced by manufacturer. The services delivered by the distributors could enhance value obtained by the customers from the equipment. Services provided to customers in bidding process, ordering process of the equipment from the manufacturer, equipment delivery, installations, and the after sales stage. This paper promotes framework to measure Product Service System (PSS) of Generator Set distributors in delivering their products and services for the customers. The methodology of conducting this research is by adopting the perspective of the providers and customers and by taking into account the tangible and intangible products. This research leads to the idea of improvement of current Product Service System of a Genset distributor. This research needs further studies in more detailed measures and the implementation of measurement tools.

78 FR 75931 - National Customs Automation Program (NCAP) Test Concerning the Submission of Certain Data...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-12-13

... provide the Commissioner of CBP with authority to conduct limited test programs or procedures designed to... on all aspects of this test, including the design, conduct and implementation of the test, in order... Program (NCAP) Test Concerning the Submission of Certain Data Required by the Environmental Protection...

77 FR 65034 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-24

... that trade against Priority Customer orders in the Select Symbols, SPY, Non-Select Penny Pilot Symbols...,\\8\\ Firm Proprietary/Broker-Dealer and Professional Customer \\9\\ orders; (ii) $0.20 per contract for Non-ISE Market Maker \\10\\ orders; and (iii) $0.00 per contract for Priority Customer \\11\\ orders. For...

78 FR 4502 - Self-Regulatory Organizations; BATS Exchange, Inc.; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-22

... Exchange currently charges $0.11 per contract for Customer orders executed at NYSE MKT LLC (``AMEX''), BOX... Customer orders executed at MIAX and $0.57 per contract for Professional, Firm, and Market Maker orders executed at MIAX. As noted above, the Exchange currently charges $0.11 per contract for Customer orders and...

78 FR 7844 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-04

... trading against a Priority Customer order preferenced to it for execution by an order flow provider... Makers \\6\\ when they trade against Priority Customer \\7\\ orders that are preferenced to them to $0.05 per contract from the fee charged to Market Makers who trade against Priority Customer orders that are not...

78 FR 26828 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Order Granting...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-08

... simultaneously holding and working a customer order in that same stock. No-Knowledge Exception \\14\\ \\14\\ See... prevent the proprietary trading unit from obtaining knowledge of the customer orders that are held at a... Rule Change, as Modified by Amendment No. 1, Relating to Trading Ahead of Customer Orders and Best...

[A survey on the sodium content of customers' orderings at three restaurants in Beijing].

PubMed

Zhao, Nanxi; Liang, Baojing; He, Pingping; Li, Liming; Lyu, Jun

2014-04-01

To survey the mean sodium content of menu offering and customers' orderings on sodium when eating out. All weights of ingredients of menu offerings at three Chinese restaurants with Wenzhou, Shandong, and Yunnan cuisine, in Beijing, were collected and their sodium values were estimated based on data from the Chinese Food Composition. All records from customers' orders were collected in a certain period of time from year 2011 to 2013. The mean sodium content of ordering per person and the proportion of all orders exceeding the recommended daily sodium limit that applicable to most native Chinese, were estimated. Of all the menu offerings, hot dishes (1 728.6 mg; P25, P75: 1 198.7, 2 482.8) and soup dishes (2 101.5 mg; P25, P75: 1 467.8, 2 291.2) had the highest sodium contents, followed by cold dressed dishes (790.7 mg; P25, P75: 128.1, 1 472.9) staple foods (802.9 mg; P25, P75: 115.1, 1 563.2) while the beverages having the lowest sodium contents (17.0 mg; P25, P 75: 2.0, 19.5) (P < 0.05). Meat dishes (1 796.3 mg; P25, P75: 1 303.9, 2 670.3) contained more sodium than vegetable dishes (1 105.5 mg; P25, P75: 423.6, 1 628.6) (P < 0.001). The median sodium contents in per person orderings were 2 325.6 mg (P25, P75:1 700.7, 3 213.8) for lunch and 2 542.5 mg (P25, P75: 1 857.5, 3 498.1) for dinner. Current dietary guideline recommended for Chinese adults was: in general, the amount of consumption should not exceed 2 400 mg of sodium per day. Based on the recommended optimal daily calories intake ratio as 3:4:3 for breakfast, lunch, and dinner, we would suggest that the sodium intake should follow the amount as 960 mg for lunch and 720 mg for dinner. Our data indicated that 97.5% of the ordered meals appeared that they were over the recommended sodium limit and 76.5% of the tables showed two times more than the limit of recommendation. Soup and hot dishes provided at these three restaurants contained more sodium contents. People ordered dishes at restaurants would contain more sodium than the recommended Chinese daily sodium intake.

77 FR 26595 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Suspension of and Order Instituting...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-05-04

...'') resulting from a Customer order that is (1) directed to it by an order flow provider, and (2) executed by it... rebates, which attracts additional Customer order flow to the Exchange and benefits all market... Customer Rebate for Adding Liquidity from $0.30 per contract to $0.32 per contract; (2) created a new...

76 FR 39953 - Self-Regulatory Organizations; BATS Exchange, Inc.; Notice of Filing of Amendment No. 2 and Order...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-07-07

... importance of providing effective opportunities for customer order flow in listed options to receive... improvement to less informed customer order flow, which would inure to the benefit of investors. One of the... becomes aware of a customer order from an affiliated broker-dealer or desk within the same broker-dealer...

17 CFR 155.3 - Trading standards for futures commission merchants.

Code of Federal Regulations, 2010 CFR

2010-04-01

...) Insure, to the extent possible, that each order received from a customer or from an option customer which... the affiliated person has gained knowledge of the customer's or option customer's order prior to the... merchant or any of its affiliated persons by reason of their relationship to such other person, except with...

17 CFR 155.3 - Trading standards for futures commission merchants.

Code of Federal Regulations, 2011 CFR

2011-04-01

...) Insure, to the extent possible, that each order received from a customer or from an option customer which... the affiliated person has gained knowledge of the customer's or option customer's order prior to the... merchant or any of its affiliated persons by reason of their relationship to such other person, except with...

17 CFR 155.3 - Trading standards for futures commission merchants.

Code of Federal Regulations, 2012 CFR

2012-04-01

...) Insure, to the extent possible, that each order received from a customer or from an option customer which... the affiliated person has gained knowledge of the customer's or option customer's order prior to the... merchant or any of its affiliated persons by reason of their relationship to such other person, except with...

National Aeronautics and Space Administration: An Approach for Meeting Customer Standards Under Executive Order 12862.

DTIC Science & Technology

1994-05-01

LOGISTICS MANAGEMENT INSTITUTE An Approach for Meeting Customer Standards Under Executive Order 12862 Summary Executive Order 12862, Setting...search Centers all operate and manage wind tunnels for both NASA and indus- try customers . Nonetheless, a separate wind-tunnel process should be...could include the man- ager of the process, selected members of the manager’s staff, a key customer , and a survey expert. The manager and staff would

19 CFR 191.27 - Time limitations.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Time limitations. 191.27 Section 191.27 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) DRAWBACK Manufacturing Drawback § 191.27 Time limitations. (a) Direct identification...

19 CFR 191.27 - Time limitations.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Time limitations. 191.27 Section 191.27 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) DRAWBACK Manufacturing Drawback § 191.27 Time limitations. (a) Direct identification...

19 CFR 191.27 - Time limitations.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Time limitations. 191.27 Section 191.27 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) DRAWBACK Manufacturing Drawback § 191.27 Time limitations. (a) Direct identification...

75 FR 31500 - Self-Regulatory Organizations; NYSE Amex LLC; Order Approving Proposed Rule Change To Establish...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-03

... customer and proprietary order flow. Given the portability of order flow from one trading venue to another... reduce costs for the Exchange's customers. The following basic principles underlie this proposal. A... customers or to distribute the data internally. In addition, the Exchange will require each professional end...

78 FR 51242 - Self-Regulatory Organizations; Topaz Exchange, LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-20

..., firms internalizing customer orders are also able to generate payment for order flow (``PFOF'') fees of... provide incentives for market participants to submit customer order flow to the Exchange and thus, creates... to the following class of market participants: (i) Customer, (ii) Professional, (iii) Firm, (iv) Non...

41 CFR 101-28.306-2 - Use of customer supply centers.

Code of Federal Regulations, 2011 CFR

2011-07-01

... proper identification. Telephone orders placed in the morning may be picked up in the afternoon of the same day provided that the individual picking up the order possesses proper identification and the... DISTRIBUTION 28.3-Customer Supply Centers § 101-28.306-2 Use of customer supply centers. (a) Orders are...

76 FR 2170 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-01-12

... to market participants that add or remove liquidity from the Exchange (``maker/taker fees'') in 100... contract for Market Maker, Market Maker Plus,\\4\\ Firm Proprietary and Customer (Professional) \\5\\ orders... Customer \\7\\ orders for 100 or more contracts. Priority Customer orders for less than 100 contracts are not...

75 FR 77931 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-12-14

... Exchange, Inc. (``CBOE'') currently charges a marketing fee of up to $0.65 per contract for customer orders... a Public Customer Order in the Exchange's Price Improvement Mechanism (``PIM''). For competitive reasons, the Exchange now proposes to apply its PFOF fee for Public Customer Orders executed in the...

Project EXCEL: Holiday Inn at Fisherman's Wharf, Housekeeping Department: Improving Customer Service, Module 3.

ERIC Educational Resources Information Center

Career Resources Development Center, Inc., San Francisco, CA.

Project EXCEL is a federally-funded workplace literacy program involving hotel enterprises in the San Francisco (California) Bay area. Its focus is on identification and instruction of literacy skills essential to job success for limited-English-proficient (LEP) workers. Training is intended to enable employees to understand written work orders,…

78 FR 23806 - Self-Regulatory Organizations; Miami International Securities Exchange LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-22

... Makers, Primary Lead Market Makers, Directed Order-Primary Lead Market Makers, Public Customers that are not Priority Customers, Non-MIAX Market Makers, Non-Member Broker-Dealers, and Firms. Below is a chart... Directed Order--Primary Lead 0.16 0.016 Market Maker Priority Customer 0.00 0.000 Public Customer that is...

77 FR 22034 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-04-12

... Basis for, the Proposed Rule Change 1. Purpose The Exchange proposes to further incentivize Customers who transact Complex Orders in SPY. The Exchange currently pays a Customer Complex Order Rebate for Adding Liquidity of $0.32 per contract and a Customer Complex Order Rebate for Removing Liquidity of $0...

78 FR 44994 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-25

... its proprietary and/or market-making desk to trade at prices that would satisfy customer orders held.../or market-making desk at prices that would satisfy the customer order. If a Trading Permit Holder... proprietary and/or market- making desk to trade at prices that would satisfy customer orders held as a...

76 FR 30412 - Self-Regulatory Organizations; NYSE Amex LLC; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-25

... marketing charges for Customer executions in the complex order book is hindering their ability to route and...\\ The standard marketing charges are $0.25 per contract for any electronic Customer order in a Penny...-imposition of marketing charges on market makers who trade with electronic Customer orders in the complex...

77 FR 62280 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-12

... execution fee for Priority Customer \\3\\ orders, from $0.18 per contract to $0.20 per contract, in certain... also proposes to increase the fee for Crossing Orders \\5\\ for Priority Customers in Singly Listed... to standardize the fees charged to Priority Customer orders in Singly Listed Symbols with the fees...

Automatic detection of service initiation signals used in bars

PubMed Central

Loth, Sebastian; Huth, Kerstin; De Ruiter, Jan P.

2013-01-01

Recognizing the intention of others is important in all social interactions, especially in the service domain. Enabling a bartending robot to serve customers is particularly challenging as the system has to recognize the social signals produced by customers and respond appropriately. Detecting whether a customer would like to order is essential for the service encounter to succeed. This detection is particularly challenging in a noisy environment with multiple customers. Thus, a bartending robot has to be able to distinguish between customers intending to order, chatting with friends or just passing by. In order to study which signals customers use to initiate a service interaction in a bar, we recorded real-life customer-staff interactions in several German bars. These recordings were used to generate initial hypotheses about the signals customers produce when bidding for the attention of bar staff. Two experiments using snapshots and short video sequences then tested the validity of these hypothesized candidate signals. The results revealed that bar staff responded to a set of two non-verbal signals: first, customers position themselves directly at the bar counter and, secondly, they look at a member of staff. Both signals were necessary and, when occurring together, sufficient. The participants also showed a strong agreement about when these cues occurred in the videos. Finally, a signal detection analysis revealed that ignoring a potential order is deemed worse than erroneously inviting customers to order. We conclude that (a) these two easily recognizable actions are sufficient for recognizing the intention of customers to initiate a service interaction, but other actions such as gestures and speech were not necessary, and (b) the use of reaction time experiments using natural materials is feasible and provides ecologically valid results. PMID:24009594

75 FR 4123 - Self-Regulatory Organizations; Notice of Filing and Immediate Effectiveness of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-01-26

... 28, 2009), 74 FR 26750 (June 3, 2009) (SR-Phlx-2009-32). The instant proposed fees will apply only to... that this fee would enable it to recoup the majority of costs associated with routing customer orders... customer orders to NYSE Arca for execution. The Exchange's system will continue to route customer orders to...

76 FR 9067 - Self-Regulatory Organizations; Notice of Filing and Immediate Effectiveness of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-02-16

... pay a rebate solely for Customer complex orders that add liquidity in order to continue to attract... because this Customer rebate would attract Customer order flow to the Exchange for the benefit of all..., priced at a net debit or credit based on the relative prices of the individual components, for the same...

Customization of biomedical terminologies.

PubMed

Homo, Julien; Dupuch, Laëtitia; Benbrahim, Allel; Grabar, Natalia; Dupuch, Marie

2012-01-01

Within the biomedical area over one hundred terminologies exist and are merged in the Unified Medical Language System Metathesaurus, which gives over 1 million concepts. When such huge terminological resources are available, the users must deal with them and specifically they must deal with irrelevant parts of these terminologies. We propose to exploit seed terms and semantic distance algorithms in order to customize the terminologies and to limit within them a semantically homogeneous space. An evaluation performed by a medical expert indicates that the proposed approach is relevant for the customization of terminologies and that the extracted terms are mostly relevant to the seeds. It also indicates that different algorithms provide with similar or identical results within a given terminology. The difference is due to the terminologies exploited. A special attention must be paid to the definition of optimal association between the semantic similarity algorithms and the thresholds specific to a given terminology.

76 FR 70653 - Performance Measurement

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-15

... Regulations as follows: PART 3055--SERVICE PERFORMANCE AND CUSTOMER SATISFACTION REPORTING 0 1. The authority... entered into the National Customer Management System (NCMS). NCMS manages SFS inventory, general ledger, order history, and customer accounts. A measurement ends when the order is logically closed out in the...

48 CFR 538.272 - MAS price reductions.

Code of Federal Regulations, 2010 CFR

2010-10-01

... maintain during the contract period the negotiated price/discount relationship (and/or term and condition relationship) between the eligible ordering activities and the offeror's customer or category of customers on... customers) that results in a less advantageous relationship between the eligible ordering activities and...

76 FR 53009 - Self-Regulatory Organizations; NYSE Amex LLC; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-08-24

... Deleting the Text of NYSE Amex Equities Rules 92, 513, 514 and Adopting New NYSE Amex Equities Rule 5320... the text of NYSE Amex Equities Rules 92, 513, and 514, which limit trading ahead of customer orders... Regulatory Authority (``FINRA'') Rule 5320. The text of the proposed rule change is available at the Exchange...

77 FR 2595 - Self-Regulatory Organizations; C2 Options Exchange, Incorporated; Notice of Filing of a Proposed...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-01-18

...-side second order in one of two formats: (1) A specified single price; or (2) a non-price specific... enhance competition in the AIM Auctions and provide customers with additional opportunities for price... NBBO; and (ii) allow Initiating TPHs to designate a limit price if it elects to auto-match. This...

Cocaine self-administration in social dyads using custom-built operant conditioning chambers.

PubMed

Lacy, Ryan T; Strickland, Justin C; Smith, Mark A

2014-10-30

Traditionally, the analysis of intravenous drug self-administration is limited to conditions in which subjects are tested in isolation. This limits the translational appeal of these studies because drug use in humans often occurs in the presence of others. We used custom-built operant conditioning chambers that allowed social dyads visual, olfactory, auditory, and limited tactile contact while concurrently self-administering cocaine. Male rats were trained to respond according to a fixed interval schedule of reinforcement (with a limited hold) in order to determine if patterns of cocaine (0.75mg/kg/infusion) self-administration became more similar over time in social pairs. Cocaine self-administration was tested across five days according to a 10-min fixed interval schedule (with a 5-min limited hold). Quarter-life values (time at which 25% of responses were emitted per interval) were analyzed using intraclass correlations. The total number of reinforcers obtained did not vary across the five days of testing; however, quarter-life values became progressively more similar between individuals within the social dyads. Standard operant conditioning chambers are unable to assess responding in multiple animals due to their small size, the need to prevent subjects from responding on the lever of their partner, and the need to prevent infusion lines from entangling. By using custom-built social operant conditioning chambers, we assessed the effects of social contact on cocaine self-administration. Social operant conditioning chambers can be used as a preclinical method to examine social influences on drug self-administration under conditions that approximate human substance use. Copyright © 2014 Elsevier B.V. All rights reserved.

19 CFR 210.76 - Modification or rescission of exclusion orders, cease and desist orders, and consent orders.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Modification or rescission of exclusion orders, cease and desist orders, and consent orders. 210.76 Section 210.76 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT TRADE ADJUDICATION AND ENFORCEMENT...

A Study of the Air Force’s Exception Management Process: Its Effect on Customer Service and Order Processing

DTIC Science & Technology

1991-09-01

The purpose of this study was two-fold; the first goal was to determine what the SBSS order processing is, and secondly to determine the effect the...current method of ECC management has on the SBSS order processing cycle and the level of customer service rendered by base supply. The research...revealed that exception management is a crucial component of a successful order processing function. Further, it was established that the level of customer

76 FR 5850 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving a...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-02-02

... (Customer Account Information) and Incorporated NYSE Rule 410 (Records of Orders). In addition, the proposed...) (Requirements) as FINRA Rule 4511 (General Requirements), NASD Rule 3110(c) (Customer Account Information) as FINRA Rule 4512 (Customer Account Information), NASD Rules 3110(d) (Record of Written Complaints) and...

19 CFR 4.74 - Transportation orders.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Transportation orders. 4.74 Section 4.74 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... issued under authority of the Defense Production Act of 1950 (50 U.S.C. App. 2061-2066). ...

19 CFR 4.74 - Transportation orders.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Transportation orders. 4.74 Section 4.74 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... issued under authority of the Defense Production Act of 1950 (50 U.S.C. App. 2061-2066). ...

19 CFR 4.74 - Transportation orders.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Transportation orders. 4.74 Section 4.74 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... issued under authority of the Defense Production Act of 1950 (50 U.S.C. App. 2061-2066). ...

19 CFR 4.74 - Transportation orders.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Transportation orders. 4.74 Section 4.74 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... issued under authority of the Defense Production Act of 1950 (50 U.S.C. App. 2061-2066). ...

76 FR 2151 - Notice of Intent To Seek Approval To Renew an Information Collection

Federal Register 2010, 2011, 2012, 2013, 2014

2011-01-12

... Measure Customer Service Satisfaction. OMB Number: 3145-0157. Expiration Date of Approval: August 31, 2011...: On September 11, 1993, President Clinton issued Executive Order 12862, ``Setting Customer Service... available in the private sector. Section 1(b) of that order requires agencies to ``survey customers to...

7 CFR 1219.6 - Customs.

Code of Federal Regulations, 2010 CFR

2010-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE HASS AVOCADO PROMOTION, RESEARCH, AND INFORMATION Hass Avocado Promotion, Research, and Information Order Definitions § 1219.6 Customs...

7 CFR 1219.6 - Customs.

Code of Federal Regulations, 2014 CFR

2014-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE HASS AVOCADO PROMOTION, RESEARCH, AND INFORMATION Hass Avocado Promotion, Research, and Information Order Definitions § 1219.6 Customs...

7 CFR 1219.6 - Customs.

Code of Federal Regulations, 2012 CFR

2012-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE HASS AVOCADO PROMOTION, RESEARCH, AND INFORMATION Hass Avocado Promotion, Research, and Information Order Definitions § 1219.6 Customs...

7 CFR 1219.6 - Customs.

Code of Federal Regulations, 2013 CFR

2013-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE HASS AVOCADO PROMOTION, RESEARCH, AND INFORMATION Hass Avocado Promotion, Research, and Information Order Definitions § 1219.6 Customs...

Meeting Customer Service Standards Under Executive Order 12862: NASA’s Space Science Grant Process.

DTIC Science & Technology

1995-07-01

Logistics Management Institute Meeting Customer Service Standards Under Executive Order 12862 NASA’s Space Science Grant Process NS302MR2...Logistics Management Institute to survey the customers — proposal writers and peer review panelists — of its science grant process. This effort benefited... Management Institute (LMI) to develop customer satisfac- tion surveys for both proposal writers and peer review panelists as well as to conduct those

77 FR 35723 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-14

.../taker fees and rebates, which are designed to attract complex orders to the Exchange, and has a specific... per contract applicable to customers that transact in complex orders, i.e., customer complex orders that interact with complex orders residing on the complex order book thereby taking liquidity from the...

19 CFR 4.74 - Transportation orders.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Transportation orders. 4.74 Section 4.74 Customs... VESSELS IN FOREIGN AND DOMESTIC TRADES Foreign Clearances § 4.74 Transportation orders. Clearance shall... voyage would be in violation of any provision of any transportation order, regulation, or restriction...

Real-Time, Wide Area Dispatch of Mobil Tank Trucks

DTIC Science & Technology

1987-01-01

human dispatchers it assists. Using CAD, Mobil has substantially re- duced costs and staff while improving customer service. I n the spring of 1985, a...process by establishing the Mobil order response center (MORC). To use MORC, the customer dials a toll-free number, available 24 hours a day, seven...MATS Figwe 3: Mobil light products order and dispatch information flow. Customers call an audio re- sponse computer system named MORC ( Mobil order

A customer's definition of quality.

PubMed

Miller, T O

1992-01-01

What's the best way to get "close to the customer"? One company has developed a customer feedback system to drive product design, sales, service, and support functions in order to ensure better customer responsiveness.

75 FR 69486 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-11-12

... evaluate the customer Cancellation Fee for non-Select Symbols as well to determine if the volume from... on BKX; (iv) delete the Cancellation Fee for electronically delivered customer orders from Section I... Exchange assesses a Cancellation Fee on electronically delivered customer and Professional AON orders that...

78 FR 31623 - Self-Regulatory Organizations; NYSE Arca Inc.; Order Granting Approval of Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-24

.... 1, NYSE Arca deleted an erroneous reference to ``Professional Customers'' in the proposal because the Exchange's rules do not include ``Professional Customer'' as a defined category. The Commission... agent for Customer orders have to notify the Exchange of a potential error from twenty minutes to thirty...

Increased appropriateness of customized alert acknowledgement reasons for overridden medication alerts in a computerized provider order entry system.

PubMed

Dekarske, Brian M; Zimmerman, Christopher R; Chang, Robert; Grant, Paul J; Chaffee, Bruce W

2015-12-01

Computerized provider order entry systems commonly contain alerting mechanisms for patient allergies, incorrect doses, or drug-drug interactions when ordering medications. Providers have the option to override (bypass) these alerts and continue with the order unchanged. This study examines the effect of customizing medication alert override options on the appropriateness of override selection related to patient allergies, drug dosing, and drug-drug interactions when ordering medications in an electronic medical record. In this prospective, randomized crossover study, providers were randomized into cohorts that required a reason for overriding a medication alert from a customized or non-customized list of override reasons and/or by free-text entry. The primary outcome was to compare override responses that appropriately correlate with the alert type between the customized and non-customized configurations. The appropriateness of a subset of free-text responses that represented an affirmative and active acknowledgement of the alert without further explanation was classified as "indeterminate." Results were analyzed in three different ways by classifying indeterminate answers as either appropriate, inappropriate, or excluded entirely. Secondary outcomes included the appropriateness of override reasons when comparing cohorts and individual providers, reason selection based on order within the override list, and the determination of the frequency of free-text use, nonsensical responses, and multiple selection responses. Twenty-two clinicians were randomized into 2 cohorts and a total of 1829 alerts with a required response were generated during the study period. The customized configuration had a higher rate of appropriateness when compared to the non-customized configuration regardless of how indeterminate responses were classified (p<0.001). When comparing cohorts, appropriateness was significantly higher in the customized configuration regardless of the classification of indeterminate responses (p<0.001) with one exception: when indeterminate responses were considered inappropriate for the cohort of providers that were first exposed to the non-customized list (p=0.103). Free-text use was higher in the customized configuration overall (p<0.001), and there was no difference in nonsensical response between configurations (p=0.39). There is a benefit realized by using a customized list for medication override reasons. Poor application design or configuration can negatively affect provider behavior when responding to important medication alerts. Copyright © 2015. Published by Elsevier Ireland Ltd.

How do prostitution customers value health and position health in their discussions? Qualitative analysis of online forums.

PubMed

Regushevskaya, Elena; Tuormaa, Tuija

2014-11-01

Information on the health values and positioning of health among prostitution customers is limited. The aim is to explore the positioning of health among prostitution customers using data from Internet forums in Finland. Qualitative study using a purposive sample of public online forums among prostitution customers in 2002-2012. Health beliefs in relation to infections and risky sexual behavior were diverse, from correct to false. Although men were aware of health risks in prostitution, it was common to have multiple sexual partners and unprotected sex. Although there were men who warned others about possible health consequences when a condom is not used, typically men were proud not to use a condom with a prostitute and found different explanations for not using a condom. Condom breakage was not an issue discussed in forums. Unexpected findings were beliefs that one fifth of the Nordic population is resistant to HIV, that the possibility of HIV transmission is exaggerated by medical specialists, and that men should control their behavior in order not to degrade prostitutes. Discussions on health service use were few. Sexual satisfaction and entertainment were the main reasons to post in the analyzed forums health discussion was not common although condom use was reported, attention to health risks was selective information on health service use was limited, which may suggest this topic was not valued among men and should be a topic of future studies. © 2014 the Nordic Societies of Public Health.

19 CFR 172.21 - Decisions effective for limited time.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Decisions effective for limited time. 172.21 Section 172.21 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... liquidated damages will be deemed applicable and will be enforced by promptly transmitting the matter, after...

19 CFR 172.21 - Decisions effective for limited time.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Decisions effective for limited time. 172.21 Section 172.21 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... liquidated damages will be deemed applicable and will be enforced by promptly transmitting the matter, after...

19 CFR 171.22 - Decisions effective for limited time.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Decisions effective for limited time. 171.22 Section 171.22 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... deemed applicable and will be enforced by promptly referring the matter, after required collection action...

19 CFR 171.22 - Decisions effective for limited time.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Decisions effective for limited time. 171.22 Section 171.22 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... deemed applicable and will be enforced by promptly referring the matter, after required collection action...

19 CFR 172.21 - Decisions effective for limited time.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Decisions effective for limited time. 172.21 Section 172.21 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... liquidated damages will be deemed applicable and will be enforced by promptly transmitting the matter, after...

19 CFR 172.21 - Decisions effective for limited time.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Decisions effective for limited time. 172.21 Section 172.21 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... liquidated damages will be deemed applicable and will be enforced by promptly transmitting the matter, after...

19 CFR 171.22 - Decisions effective for limited time.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Decisions effective for limited time. 171.22 Section 171.22 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... deemed applicable and will be enforced by promptly referring the matter, after required collection action...

19 CFR 172.21 - Decisions effective for limited time.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Decisions effective for limited time. 172.21 Section 172.21 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... liquidated damages will be deemed applicable and will be enforced by promptly transmitting the matter, after...

19 CFR 171.22 - Decisions effective for limited time.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Decisions effective for limited time. 171.22 Section 171.22 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... deemed applicable and will be enforced by promptly referring the matter, after required collection action...

19 CFR 171.22 - Decisions effective for limited time.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Decisions effective for limited time. 171.22 Section 171.22 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... deemed applicable and will be enforced by promptly referring the matter, after required collection action...

19 CFR 191.168 - Time limit for exportation or destruction.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Time limit for exportation or destruction. 191.168 Section 191.168 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) DRAWBACK Distilled Spirits, Wines, or Beer Which Are Unmerchantable or...

19 CFR 191.168 - Time limit for exportation or destruction.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Time limit for exportation or destruction. 191.168 Section 191.168 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) DRAWBACK Distilled Spirits, Wines, or Beer Which Are Unmerchantable or...

A Study of Novice Systems Analysis Problem Solving Behaviors Using Protocol Analysis

DTIC Science & Technology

1992-09-01

conducted. Each subject was given the same task to perform. The task involved a case study (Appendix B) of a utility company’s customer order processing system...behavior (Ramesh, 1989). The task was to design a customer order processing system that utilized a centralized telephone answering service center...of the utility company’s customer order processing system that was developed based on information obtained by a large systems consulting firm during

An Analysis of the Order Cycle at Coast Guard Supply Center Curtis Bay, Maryland. How to Measure Customer Service.

DTIC Science & Technology

1994-12-01

Order Cycle ..... 20 2. Order Processing and the Information System .......... ................. 21 3. The Order Cycle at SCCB ...... ......... 21 v...order transmittal time, order processing time, order assembly time, stock availability, production time, and delivery time. CUSTOMER L7 2 I i u *r1...methods, inventory stocking policies, order processing procedures, transport modes, and scheduling methods [Ref. 15]. 20 2. Order Processing and the

78 FR 49556 - Order Temporarily Exempting Certain Broker-Dealers and Certain Transactions From the...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-14

... broker-dealer) to keep records and report Transaction Data for such customers' transactions that are...-dealer permits a customer to enter orders into a trading center without using the broker-dealer's trading system (i.e., using the customer's own technology or that of a third party provider). FIF indicated that...

75 FR 31488 - Self-Regulatory Organizations; New York Stock Exchange, LLC; Order Approving Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-03

... that control the handling of a large volume of customer and proprietary order flow. Given the...''). The agreement will authorize the NYSE-Only Vendor to provide NYSE BBO Information to its customers or... customers, issuers, brokers, or dealers. \\6\\ In approving this proposed rule change, the Commission has...

75 FR 31484 - Self-Regulatory Organizations; NYSE Arca, Inc.; Order Approving Proposed Rule Change To Modify...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-03

... firms that control the handling of a large volume of customer and proprietary order flow. Given the... more closely aligns with current data consumption and will reduce costs for the Exchange's customers... Data service to its customers or to distribute the data internally. In addition, the Exchange will...

77 FR 74719 - Self-Regulatory Organizations; NYSE Arca, Inc.; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-12-17

... for Electronic Complex Order executions, and (vii) include days when the Exchange closes early in the... combined thresholds in contracts from Customer posted orders in Penny Pilot issues and Electronic Complex Orders.\\5\\ The Exchange proposes not to count Electronic Complex Orders toward the Customer monthly...

25 CFR 11.110 - How are tribal customs affected by this part?

Code of Federal Regulations, 2013 CFR

2013-04-01

... 25 Indians 1 2013-04-01 2013-04-01 false How are tribal customs affected by this part? 11.110 Section 11.110 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR LAW AND ORDER COURTS OF INDIAN OFFENSES AND LAW AND ORDER CODE Application; Jurisdiction § 11.110 How are tribal customs affected by this...

25 CFR 11.110 - How are tribal customs affected by this part?

Code of Federal Regulations, 2011 CFR

2011-04-01

... 25 Indians 1 2011-04-01 2011-04-01 false How are tribal customs affected by this part? 11.110 Section 11.110 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR LAW AND ORDER COURTS OF INDIAN OFFENSES AND LAW AND ORDER CODE Application; Jurisdiction § 11.110 How are tribal customs affected by this...

25 CFR 11.110 - How are tribal customs affected by this part?

Code of Federal Regulations, 2012 CFR

2012-04-01

... 25 Indians 1 2012-04-01 2011-04-01 true How are tribal customs affected by this part? 11.110 Section 11.110 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR LAW AND ORDER COURTS OF INDIAN OFFENSES AND LAW AND ORDER CODE Application; Jurisdiction § 11.110 How are tribal customs affected by this...

25 CFR 11.110 - How are tribal customs affected by this part?

Code of Federal Regulations, 2014 CFR

2014-04-01

... 25 Indians 1 2014-04-01 2014-04-01 false How are tribal customs affected by this part? 11.110 Section 11.110 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR LAW AND ORDER COURTS OF INDIAN OFFENSES AND LAW AND ORDER CODE Application; Jurisdiction § 11.110 How are tribal customs affected by this...

29 CFR 779.340 - Out-of-State customers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... 29 Labor 3 2010-07-01 2010-07-01 false Out-of-State customers. 779.340 Section 779.340 Labor... State § 779.340 Out-of-State customers. Whether the sale or service is made to an out-of-State customer is a question of fact. In order for a customer to be considered an out-of-State customer, some...

19 CFR 145.23 - Time limits.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry made.... 1520(c)), only if the addressee requests such amendment within the time limits prescribed therein (see...

19 CFR 145.23 - Time limits.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry made.... 1520(c)), only if the addressee requests such amendment within the time limits prescribed therein (see...

78 FR 66791 - Self-Regulatory Organizations; Chicago Stock Exchange, Inc.; Order Approving a Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-11-06

...) defines ``Bona Fide Error'' as: (1) The inaccurate conveyance or execution of any term of an order... Participant that submitted the order to the Matching System or the customer of the Participant that submitted... the execution of customer orders that have been placed in error, provided that the following...

77 FR 20675 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-04-05

... overlap. In addition, unrelated FLEX Orders may not be submitted to the electronic book for the duration... available an electronic book). Public customers and non-TPH broker-dealers RFR responses and FLEX Orders... AIM Auction price locks a public customer or non-TPH broker-dealer order in the electronic book on the...

IPS technologies in sales improvement in companies in Banja Luka, Bosnia and Herzegovina

NASA Astrophysics Data System (ADS)

Micic, Lj; Preradovic, D.

2018-01-01

Modern economy, in first order Retail sector, are introducing new and modern technologies which improve sales, communication with customers as well as marketing decision process. Retail sector is more and more oriented to technologies which improve not just communication with possible customers but also information gathering for better decision making process. Among those technologies special place is given to Indoor Positioning Systems (IPS) technologies, specialized technologies which are used for locating the people and objects but also their movement as well as for communication with clients in the store. These technologies follows customers in the store, follow their movement across, communicate with them about offers and promotions but also are base for predictive marketing of retail sector which has a goal to achieve „offer to customers what they look for and what they really need“. These technologies are in limited usage in Banja Luka area but potential for their use is present. There is no enough demand from retails industry but having in mind that these technologies are raising in modern economies as well as predictions and trends it is to be expected that those technologies will be implemented in retail sector in this region too.

7 CFR 1206.4 - Customs.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 10 2010-01-01 2010-01-01 false Customs. 1206.4 Section 1206.4 Agriculture Regulations of the Department of Agriculture (Continued) AGRICULTURAL MARKETING SERVICE (MARKETING AGREEMENTS... INFORMATION Mango Promotion, Research, and Information Order Definitions § 1206.4 Customs. Customs means the...

76 FR 36606 - Self-Regulatory Organizations; The NASDAQ OMX PHLX LLC; Order Granting Approval of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-06-22

... National Best Bid and Offer (``NBBO''); and (iv) be rejected if a Customer order is resting on the Exchange... exposure if no Customer Orders \\8\\ exist on the Exchange's order book at the same price. \\7\\ Phlx Rule 1080... time; (iv) the specific relationship between the component orders (e.g., the spread between the prices...

19 CFR 146.43 - Domestic status.

Code of Federal Regulations, 2010 CFR

2010-04-01

... mixed or combined with merchandise in another zone status, or (2) upon order of the Commissioner of Customs. When the Commissioner orders a permit to be required for domestic status merchandise, he may also... and repair material, to a zone, except upon order of the Commissioner of Customs. No application or...

Applying the Theory of Constraints to a Base Civil Engineering Operations Branch

DTIC Science & Technology

1991-09-01

Figure Page 1. Typical Work Order Processing . .......... 7 2. Typical Job Order Processing . .......... 8 3. Typical Simplified In-Service Work Plan for...Customers’ Customer Request Service Planning Unit Production] Control Center Material Control Scheduling CE Shops Figure 1.. Typical Work Order Processing 7

17 CFR 242.606 - Disclosure of order routing information.

Code of Federal Regulations, 2010 CFR

2010-04-01

... (CONTINUED) REGULATIONS M, SHO, ATS, AC, AND NMS AND CUSTOMER MARGIN REQUIREMENTS FOR SECURITY FUTURES... of total customer orders for the section that were non-directed orders, and the percentages of total... aspects of the broker's or dealer's relationship with each venue identified pursuant to paragraph (a)(1...

78 FR 31619 - Self-Regulatory Organizations; NYSE MKT LLC; Notice of Filing of Amendment No. 1 and Order...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-24

... explained that Professional Customers tend to route their own order flow directly to the Exchange and are... Customer must notify the Exchange that it participated in a transaction that may be subject to adjustment... Customers, as defined by Rule 900.2NY(18A), and to add a corresponding internal reference to Rule 900.2NY...

Coping With My Partner's ICD and Cardiac Disease

MedlinePlus

... Blip the Doodle Information for Advertisers Author Reprints Commercial Reprints Customer Service and Ordering Information Subscribe to ... Statistics Circulation Doodle Information for Advertisers Author Reprints Commercial Reprints Customer Service and Ordering Information Subscribe to ...

75 FR 10851 - Self-Regulatory Organizations; NYSE Amex LLC; Notice of Filing of Proposed Rule Change Relating...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-03-09

... investors as broker-dealers trading for their own account, which enables them to compete effectively with... 390 orders in listed options per day on average during a calendar month for its own beneficial account... marketplace advantages to Customer orders over non-customer orders (e.g., orders for the account of ATP...

41 CFR 101-28.306-2 - Use of customer supply centers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... 41 Public Contracts and Property Management 2 2010-07-01 2010-07-01 true Use of customer supply... DISTRIBUTION 28.3-Customer Supply Centers § 101-28.306-2 Use of customer supply centers. (a) Orders are... requirements. All use of the CSC is based upon the customer access code assigned at the time of establishment...

76 FR 24339 - Streamlining Service Delivery and Improving Customer Service

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-02

... Order 13571 of April 27, 2011 Streamlining Service Delivery and Improving Customer Service By the... Customer Service Standards), issued on September 11, 1993, requires agencies that provide significant services directly to the public to identify and survey their customers, establish service standards and...

Adaptive Optics Analysis of Visual Benefit with Higher-order Aberrations Correction of Human Eye - Poster Paper

NASA Astrophysics Data System (ADS)

Xue, Lixia; Dai, Yun; Rao, Xuejun; Wang, Cheng; Hu, Yiyun; Liu, Qian; Jiang, Wenhan

2008-01-01

Higher-order aberrations correction can improve visual performance of human eye to some extent. To evaluate how much visual benefit can be obtained with higher-order aberrations correction we developed an adaptive optics vision simulator (AOVS). Dynamic real time optimized modal compensation was used to implement various customized higher-order ocular aberrations correction strategies. The experimental results indicate that higher-order aberrations correction can improve visual performance of human eye comparing with only lower-order aberration correction but the improvement degree and higher-order aberration correction strategy are different from each individual. Some subjects can acquire great visual benefit when higher-order aberrations were corrected but some subjects acquire little visual benefit even though all higher-order aberrations were corrected. Therefore, relative to general lower-order aberrations correction strategy, customized higher-order aberrations correction strategy is needed to obtain optimal visual improvement for each individual. AOVS provides an effective tool for higher-order ocular aberrations optometry for customized ocular aberrations correction.

77 FR 68856 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing of Amendments No. 1, and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-11-16

... increased order flow provides better execution quality on the Exchange because customers enjoy greater price... flow, and on the extent of price improvement provided to directed customer Complex Orders. The data... 707 is intended to prohibit coordinated actions between Directed Participants and order flow providers...

75 FR 34490 - Self-Regulatory Organizations; NASDAQ OMX BX, Inc.; Order Approving Proposed Rule Change To...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-17

... customer and proprietary order flow. Given the portability of order flow from one trading venue to another... designed to permit unfair discrimination between customers, issuers, brokers, or dealers. \\7\\ In approving... flow from market participants; and (ii) the availability to market participants of alternatives to...

19 CFR 12.10 - Regulations and orders of the Department of Agriculture.

Code of Federal Regulations, 2013 CFR

2013-04-01

... Agriculture. 12.10 Section 12.10 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... Regulations and orders of the Department of Agriculture. The importation into the United States of plants and plant products is subject to regulations and orders of the Department of Agriculture restricting or...

19 CFR 12.10 - Regulations and orders of the Department of Agriculture.

Code of Federal Regulations, 2011 CFR

2011-04-01

... Agriculture. 12.10 Section 12.10 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... Regulations and orders of the Department of Agriculture. The importation into the United States of plants and plant products is subject to regulations and orders of the Department of Agriculture restricting or...

19 CFR 12.10 - Regulations and orders of the Department of Agriculture.

Code of Federal Regulations, 2014 CFR

2014-04-01

... Agriculture. 12.10 Section 12.10 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... Regulations and orders of the Department of Agriculture. The importation into the United States of plants and plant products is subject to regulations and orders of the Department of Agriculture restricting or...

19 CFR 12.10 - Regulations and orders of the Department of Agriculture.

Code of Federal Regulations, 2012 CFR

2012-04-01

... Agriculture. 12.10 Section 12.10 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... Regulations and orders of the Department of Agriculture. The importation into the United States of plants and plant products is subject to regulations and orders of the Department of Agriculture restricting or...

19 CFR 12.10 - Regulations and orders of the Department of Agriculture.

Code of Federal Regulations, 2010 CFR

2010-04-01

... Agriculture. 12.10 Section 12.10 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... Regulations and orders of the Department of Agriculture. The importation into the United States of plants and plant products is subject to regulations and orders of the Department of Agriculture restricting or...

WAN Optimization: A Business Process Reengineering and Knowledge Value Added Approach

DTIC Science & Technology

2011-03-01

processing is not affected. Reliability The Customer or Order systems are unavailable. If either fails, order processing halts and alerts are...online immediately, and sends a fax to the customer who orders the container. The whole order processing process can be completed in one day. IT plays...Messages build up in the OrderQ until the email server restarts. Messages are then sent by the SendEmail component to remove the backlog. Order

7 CFR 1207.313 - Customs Service.

Code of Federal Regulations, 2010 CFR

2010-01-01

... AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE POTATO RESEARCH AND PROMOTION PLAN Potato Research and Promotion Plan Definitions § 1207.313 Customs Service. Customs Service means.... 14, 1991] National Potato Promotion Board ...

7 CFR 1207.313 - Customs Service.

Code of Federal Regulations, 2014 CFR

2014-01-01

... AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE POTATO RESEARCH AND PROMOTION PLAN Potato Research and Promotion Plan Definitions § 1207.313 Customs Service. Customs Service means.... 14, 1991] National Potato Promotion Board ...

7 CFR 1207.313 - Customs Service.

Code of Federal Regulations, 2011 CFR

2011-01-01

... AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE POTATO RESEARCH AND PROMOTION PLAN Potato Research and Promotion Plan Definitions § 1207.313 Customs Service. Customs Service means.... 14, 1991] National Potato Promotion Board ...

7 CFR 1207.313 - Customs Service.

Code of Federal Regulations, 2013 CFR

2013-01-01

... AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE POTATO RESEARCH AND PROMOTION PLAN Potato Research and Promotion Plan Definitions § 1207.313 Customs Service. Customs Service means.... 14, 1991] National Potato Promotion Board ...

7 CFR 1207.313 - Customs Service.

Code of Federal Regulations, 2012 CFR

2012-01-01

... AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE POTATO RESEARCH AND PROMOTION PLAN Potato Research and Promotion Plan Definitions § 1207.313 Customs Service. Customs Service means.... 14, 1991] National Potato Promotion Board ...

19 CFR 145.23 - Time limits.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry may be... requests such amendment within the time limits prescribed therein (see §§ 173.4 and 173.5 of this chapter...

76 FR 55362 - Proposed Information Collection; Comment Request; NOAA Customer Surveys

Federal Register 2010, 2011, 2012, 2013, 2014

2011-09-07

... Collection; Comment Request; NOAA Customer Surveys AGENCY: National Oceanic and Atmospheric Administration... contained in the OMB Resource Manual for Customer Surveys. In accordance with Executive Order 12862, the... gather customer feedback on services and/or products, which can be used in planning for service/product...

19 CFR 357.106 - Time limits.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

19 CFR 357.106 - Time limits.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 3 2011-04-01 2011-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

19 CFR 357.106 - Time limits.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

7 CFR 1212.32 - United States Customs Service.

Code of Federal Regulations, 2011 CFR

2011-01-01

... SERVICE (MARKETING AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE HONEY PACKERS AND IMPORTERS RESEARCH, PROMOTION, CONSUMER EDUCATION AND INDUSTRY INFORMATION ORDER Honey Packers... States Customs and Border Protection, an agency of the Department of Homeland Security. Honey Packers and...

Fracture loads and failure modes of customized and non-customized zirconia abutments.

PubMed

Moris, Izabela Cristina Maurício; Chen, Yung-Chung; Faria, Adriana Cláudia Lapria; Ribeiro, Ricardo Faria; Fok, Alex Sui-Lun; Rodrigues, Renata Cristina Silveira

2018-05-05

This study aimed to evaluate the fracture load and pattern of customized and non-customized zirconia abutments with Morse-taper connection. 18 implants were divided into 3 groups according to the abutments used: Zr - with non-customized zirconia abutments; Zrc - with customized zirconia abutments; and Ti - with titanium abutments. To test their load capacity, a universal test machine with a 500-kgf load cell and a 0.5-mm/min speed were used. After, one implant-abutment assembly from each group was analyzed by Scanning Electron Microscopy (SEM). For fractographic analysis, the specimens were transversely sectioned above the threads of the abutment screw in order to examine their fracture surfaces using SEM. A significant difference was noted between the groups (Zr=573.7±11.66N, Zrc=768.0±8.72N and Ti=659.1±7.70N). Also, the zirconia abutments fractured while the titanium abutments deformed plastically. Zrc presented fracture loads significantly higher than Zr (p=0.009). All the zirconia abutments fractured below the implant platform, starting from the area of contact between the abutment and implant and propagating to the internal surface of the abutment. All the zirconia abutments presented complete cleavage in the mechanical test. Fractography detected differences in the position and pattern of fracture between the two groups with zirconia abutments, probably because of the different diameters in the transmucosal region. Customization of zirconia abutments did not affect their fracture loads, which were comparable to that of titanium and much higher than the maximum physiological limit for the anterior region of the maxilla. Copyright © 2018 The Academy of Dental Materials. Published by Elsevier Inc. All rights reserved.

78 FR 6155 - Self-Regulatory Organizations; Miami International Securities Exchange LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-29

... directed order flow to the Exchange. RMMs are not eligible to receive Directed Orders and therefore will... Priority Customer Accounts There will be no transaction fees assessed to EEMs entering orders for the account(s) of Priority Customers.\\10\\ Similarly, NYSEAmex and PHLX do not charge transaction fees for non...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2010 CFR

2010-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2013 CFR

2013-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2012 CFR

2012-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2014 CFR

2014-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2011 CFR

2011-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

Improving Spectral Image Classification through Band-Ratio Optimization and Pixel Clustering

NASA Astrophysics Data System (ADS)

O'Neill, M.; Burt, C.; McKenna, I.; Kimblin, C.

2017-12-01

The Underground Nuclear Explosion Signatures Experiment (UNESE) seeks to characterize non-prompt observables from underground nuclear explosions (UNE). As part of this effort, we evaluated the ability of DigitalGlobe's WorldView-3 (WV3) to detect and map UNE signatures. WV3 is the current state-of-the-art, commercial, multispectral imaging satellite; however, it has relatively limited spectral and spatial resolutions. These limitations impede image classifiers from detecting targets that are spatially small and lack distinct spectral features. In order to improve classification results, we developed custom algorithms to reduce false positive rates while increasing true positive rates via a band-ratio optimization and pixel clustering front-end. The clusters resulting from these algorithms were processed with standard spectral image classifiers such as Mixture-Tuned Matched Filter (MTMF) and Adaptive Coherence Estimator (ACE). WV3 and AVIRIS data of Cuprite, Nevada, were used as a validation data set. These data were processed with a standard classification approach using MTMF and ACE algorithms. They were also processed using the custom front-end prior to the standard approach. A comparison of the results shows that the custom front-end significantly increases the true positive rate and decreases the false positive rate.This work was done by National Security Technologies, LLC, under Contract No. DE-AC52-06NA25946 with the U.S. Department of Energy. DOE/NV/25946-3283.

Developing new services using fuzzy QFD: a LIFENET case study.

PubMed

Rahman, Zillur; Qureshi, M N

2008-01-01

The purpose of this paper is to suggest the fuzzy quality function deployment (QFD) method to assess LIFENET customers' spoken and unspoken needs in order to achieve the various objectives like: how to decide optimum portfolio for health services strategically; how to assess competitors' market position in order to reckon the market position of LIFENET; and how to set the revised target in order to satisfy the customers' demand and to fetch profit in order to satisfy managers' mission and vision in a competitive market. A fuzzy QFD method has been devised to take care of the various LIFENET objectives. Fuzzy logic's use has been recommended to remove the uncertainty, vagueness, and impreciseness from data obtained to assess customers' spoken and unspoken needs. Symmetric triangular fuzzy numbers (STFNs) may be used to assess various needs to enhance data accuracy. House of quality (HOQ), an in-built QFD matrix, may be constructed to take care of LIFENET's various requirements in order to satisfy internal and external customers. Fuzzy QFD plays a vital role in assessing customers' need in terms of WHATs. Various WHATs thus obtained can be accomplished by incorporating technical parameter HOWs'. The QFD HOQ offers various vital comparisons for instance, WHATs vs HOWs, HOWs vs HOWs, NOWs vs WHATs, etc. to obtain important inferences, which help to revise target to remain competitive in the market Fuzzy QFD helps devise a management strategy to follow customers' needs in health industry successfully. Accessing Indian customers' needs poses many challenges as the decision to opt for a given healthcare service is most uncertain because it varies from person to person. The set of parameters that influence individual decisions to opt for healthcare services are costs, treatment response time, disease/risk, and health service satisfaction. Fuzzy QFD may help LIFENET promoters to consider customers' favored health services thereby helping strategically in their attempt for major expansion, in order to get the most benefits of becoming first-movers in the sector. Fuzzy QFD may also help LIFENET to avert major investment decisions that looked attractive in short-term, but in fact were unfruitful, in long-term.

Customer Service Analysis of Tactical Air Command Base Level Supply Support

DTIC Science & Technology

1990-09-01

function. A large number of respondents described customer service as an activity such as order processing , handling of complaints, or troubleshooting...thru 14 General Service .69 19 thru 28 Demeanor of Supply .86 Representatives 29 thru 36 Order Processing .82 37 thru 40 Order Cycle Time .84 41 thru...Representatives 23 thru 30 Order Processing .83 31 thru 34 Order Cycle Time .75 35 thru 39 Item Availability .80 40 thru 45 Responsiveness .86 Univariate

The workload analysis in welding workshop

NASA Astrophysics Data System (ADS)

Wahyuni, D.; Budiman, I.; Tryana Sembiring, M.; Sitorus, E.; Nasution, H.

2018-03-01

This research was conducted in welding workshop which produces doors, fences, canopies, etc., according to customer’s order. The symptoms of excessive workload were seen from the fact of employees complaint, requisition for additional employees, the lateness of completion time (there were 11 times of lateness from 28 orders, and 7 customers gave complaints). The top management of the workshop assumes that employees’ workload was still a tolerable limit. Therefore, it was required workload analysis to determine the number of employees required. The Workload was measured by using a physiological method and workload analysis. The result of this research can be utilized by the workshop for a better workload management.

IDENTITY THEFT SERVICES: Services Offer Some Benefits but Are Limited in Preventing Fraud

DTIC Science & Technology

2017-03-01

representative said that they felt they needed to provide their customers with some benefit and offered the services to give their customers peace of...satisfaction or reassurance. Some companies told us that they offered free identity theft services to give their customers peace of mind or provide...IDENTITY THEFT SERVICES Services Offer Some Benefits but Are Limited in Preventing Fraud Report to Congressional

75 FR 51310 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Notice of Filing of...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-19

... every customer.\\6\\ The obligation would arise at the beginning of the customer/broker relationship... model, recognizing that it is the nature of the relationship between the firm and customer that dictates... its relationship with customers in order to, among other things, effectively service and supervise the...

75 FR 22641 - Order Extending and Modifying Temporary Conditional Exemptions Under the Securities Exchange Act...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-29

... those positions. Under Eurex customer clearing, the clearing relationship and Eurex's guarantee extends... member default. The customer relationship would be governed by an agreement between the customer and the...' customers (in addition to clearing CDS transactions of members and their affiliates, as permitted by the...

26 CFR 1.924(e)-1 - Activities relating to the disposition of export property.

Code of Federal Regulations, 2010 CFR

2010-04-01

..., television, newspaper, trade journals, mass mailings, or billboards), in order to induce multiple customers or potential customers to buy or rent the property or services from the FSC or related supplier... export customers or potential export customers. Advertising except for the advertising described in § 1...

75 FR 52456 - Customs Broker License Examination Individual Eligibility Requirements

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-26

... statements made in the application, the business integrity of the applicant, and the moral character and... partnership) must hold a valid customs broker's license and permit in order to transact customs business on... relating to the customs business of brokers as necessary to protect importers and the revenue of the United...

Economics of automation for the design-to-mask interface

NASA Astrophysics Data System (ADS)

Erck, Wesley

2009-04-01

Mask order automation has increased steadily over the years through a variety of individual mask customer implementations. These have been supported by customer-specific software at the mask suppliers to support the variety of customer output formats. Some customers use the SEMI P10 1 standard, some use supplier-specific formats, and some use customer-specific formats. Some customers use little automation and depend instead on close customer-supplier relationships. Implementations are varied in quality and effectiveness. A major factor which has prolonged the adoption of more advanced and effective solutions has been a lack of understanding of the economic benefits. Some customers think standardized automation mainly benefits the mask supplier in order entry automation, but this ignores a number of other significant benefits which differ dramatically for each party in the supply chain. This paper discusses the nature of those differing advantages and presents simple models suited to four business cases: integrated device manufacturers (IDM), fabless companies, foundries and mask suppliers. Examples and estimates of the financial advantages for these business types will be shown.

10 Years of Car-2-X Communication - a Success Story?

NASA Astrophysics Data System (ADS)

Wischhof, Lars; Ebner, André

2012-05-01

For more than ten years, car-2-x communication has been a major topic of research in the scientific community and an important development focus for the automotive industry. First, this article takes a retrospective look at the evolution of car-2-x and the two different communication paradigms: decentralized car-2-car communication and centralized cellular solutions. Afterwards, a comparison of their technical advantages and limitations is presented, respectively. The result shows that in order to implement safety-relevant applications, car-2-car communication has strong advantages compared to cellular technologies but requires high market penetration. However, its introduction solely for safety applications is difficult since the required penetration will not be achieved until several years after initial deployment. Therefore, car-2-car communication must provide a benefit to the customer, even in the phase of market introduction. For this purpose, the article outlines an approach called SODAD (Segment-Oriented Data Abstraction and Dissemination). It offers a possibility to introduce decentralized vehicular applications with early customer benefit, in order to enable safety applications based on car-2-car communication on a long term.

Government Activities to Detect, Deter and Disrupt Threats Enumerating from the Dark Web

DTIC Science & Technology

2017-06-09

the surface selling web website, the Silk Road site offered a variety of illegal goods and served as a grant for the customer transaction. The...order to degrade human prosperity. Tor network, besides offering legal anonymity, services is an infrastructure for illicit online services which are... customer ordered illegal goods from the website located on the dark web and paid in Bitcoins. The money stays on the site wallet until the customer

17 CFR 39.12 - Participant and product eligibility.

Code of Federal Regulations, 2014 CFR

2014-04-01

... a customer that: (A) Discloses to the futures commission merchant or any swap dealer or major swap participant the identity of a customer's original executing counterparty; (B) Limits the number of counterparties with whom a customer may enter into trades; (C) Restricts the size of the position a customer may...

17 CFR 39.12 - Participant and product eligibility.

Code of Federal Regulations, 2013 CFR

2013-04-01

... a customer that: (A) Discloses to the futures commission merchant or any swap dealer or major swap participant the identity of a customer's original executing counterparty; (B) Limits the number of counterparties with whom a customer may enter into trades; (C) Restricts the size of the position a customer may...

76 FR 35491 - Self-Regulatory Organizations; Chicago Board Options Exchange, Inc.; Order Granting Approval of...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-06-17

... to the national best bid or offer (``NBBO''); and (iv) there are no public customer orders resting in... to provide their customers a net price for the stock-option trade, and then allow the TPH to execute... or near the same time; (iv) the specific relationship between the component orders (e.g., the spread...

76 FR 35498 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-06-17

... handling of a large volume of customer and proprietary order flow. Given the portability of order flow from... public customers. For BONO SM data, the proposed per-user fees are $5 per Professional user; and $1 per... to attract order flow to that exchange. The Exchange believes that the continued availability of BONO...

76 FR 72480 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-23

..., 2009) (SR-Phlx-2009-32). The instant proposed fees will apply only to option orders entered into, and... includes Routing Fees for routing and executing Customer and Professional orders to away markets. The... assesses a Customer Routing Fee of $0.36 per contract for option orders that are routed to BATS. This fee...

75 FR 76500 - Self-Regulatory Organizations; NASDAQ OMX PHLX, LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-12-08

... routing certain equity and index option Customer orders to away markets for execution. \\3\\ For a complete..., 2009) (SR-Phlx-2009-32). The instant proposed fees will apply only to option orders entered into, and... and executing certain Customer orders in equity and index options to away markets. In May 2009, the...

Adults Who Order Sugar-Sweetened Beverages: Sociodemographics and Meal Patterns at Fast Food Chains.

PubMed

Taksler, Glen B; Kiszko, Kamila; Abrams, Courtney; Elbel, Brian

2016-12-01

Approximately 30% of adults consume sugar-sweetened beverages (SSBs) daily, many at fast food restaurants. Researchers examined fast food purchases to better understand which consumers order SSBs, particularly large SSBs. Fast food customers in New York City and New Jersey provided receipts and participated in a survey during 2013-2014 (N=11,614). Logistic regression analyses predicted three outcomes: ordering no beverage or a non-SSB, a small/medium SSB, or a large SSB. Among respondents who ordered a beverage (n=3,775), additional analyses predicted number of beverage calories and odds of ordering an SSB. Covariates included demographic and behavioral factors. Respondents aged 18-29 years were 88% more likely to order a large SSB than a non-SSB or no beverage, as compared with respondents aged ≥50 years (p<0.001). Among respondents who purchased a beverage, respondents ordered more beverage calories with a large combination meal (+85.13 kcal, p=0.001) or if the restaurant had a large cup size >30 ounces (+36.07 kcal, p=0.001). Hispanic and Asian respondents were less likely to order a large SSB (AOR=0.49 and 0.52, respectively, both p≤0.026) than non-Hispanic white respondents. Odds of ordering a large SSB were higher for respondents who ate in the restaurant (AOR=1.66, p<0.001) or stated that they chose beverage based on price (AOR=2.02, p<0.001). Young adults and customers of restaurants with a larger cup size were more likely to purchase SSBs, and their beverage calories increased with meal size. Increased understanding of these factors is an important step toward limiting unhealthy SSB consumption. Copyright © 2016 American Journal of Preventive Medicine. Published by Elsevier Inc. All rights reserved.

Adults Who Order Sugar-Sweetened Beverages

PubMed Central

Taksler, Glen B.; Kiszko, Kamila; Abrams, Courtney; Elbel, Brian

2016-01-01

Introduction Approximately 30% of adults consume sugar-sweetened beverages (SSBs) daily, many at fast food restaurants. Researchers examined fast food purchases to better understand which consumers order SSBs, particularly large SSBs. Methods Fast food customers in New York City and New Jersey provided receipts and participated in a survey during 2013–2014 (N=11,614). Logistic regression analyses predicted three outcomes: ordering no beverage or a non-SSB, a small/medium SSB, or a large SSB. Among respondents who ordered a beverage (n=3,775), additional analyses predicted number of beverage calories and odds of ordering an SSB. Covariates included demographic and behavioral factors. Results Respondents aged 18–29 years were 88% more likely to order a large SSB than a non-SSB or no beverage, as compared with respondents aged ≥50 years (p<0.001). Among respondents who purchased a beverage, respondents ordered more beverage calories with a large combination meal (+85.13 kcal, p=0.001) or if the restaurant had a large cup size >30 ounces (+36.07 kcal, p=0.001). Hispanic and Asian respondents were less likely to order a large SSB (AOR=0.49 and 0.52, respectively, both p≤0.026) than non-Hispanic white respondents. Odds of ordering a large SSB were higher for respondents who ate in the restaurant (AOR=1.66, p<0.001) or stated that they chose beverage based on price (AOR=2.02, p<0.001). Conclusions Young adults and customers of restaurants with a larger cup size were more likely to purchase SSBs, and their beverage calories increased with meal size. Increased understanding of these factors is an important step toward limiting unhealthy SSB consumption. PMID:27662697

7 CFR 1219.6 - Customs.

Code of Federal Regulations, 2011 CFR

2011-01-01

... 7 Agriculture 10 2011-01-01 2011-01-01 false Customs. 1219.6 Section 1219.6 Agriculture Regulations of the Department of Agriculture (Continued) AGRICULTURAL MARKETING SERVICE (MARKETING AGREEMENTS..., AND INFORMATION Hass Avocado Promotion, Research, and Information Order Definitions § 1219.6 Customs...

78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-05

... Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Tampa, Florida; Amended Certification Regarding... Business Networks Services, Inc., Order Management Division, Philadelphia, Pennsylvania and Verizon...

Issues and Methods for Assessing COTS Reliability, Maintainability, and Availability

NASA Technical Reports Server (NTRS)

Schneidewind, Norman F.; Nikora, Allen P.

1998-01-01

Many vendors produce products that are not domain specific (e.g., network server) and have limited functionality (e.g., mobile phone). In contrast, many customers of COTS develop systems that am domain specific (e.g., target tracking system) and have great variability in functionality (e.g., corporate information system). This discussion takes the viewpoint of how the customer can ensure the quality of COTS components. In evaluating the benefits and costs of using COTS, we must consider the environment in which COTS will operate. Thus we must distinguish between using a non-mission critical application like a spreadsheet program to produce a budget and a mission critical application like military strategic and tactical operations. Whereas customers will tolerate an occasional bug in the former, zero tolerance is the rule in the latter. We emphasize the latter because this is the arena where there are major unresolved problems in the application of COTS. Furthermore, COTS components may be embedded in the larger customer system. We refer to these as embedded systems. These components must be reliable, maintainable, and available, and must be with the larger system in order for the customer to benefit from the advertised advantages of lower development and maintenance costs. Interestingly, when the claims of COTS advantages are closely examined, one finds that to a great extent these COTS components consist of hardware and office products, not mission critical software [1]. Obviously, COTS components are different from custom components with respect to one or more of the following attributes: source, development paradigm, safety, reliability, maintainability, availability, security, and other attributes. However, the important question is whether they should be treated differently when deciding to deploy them for operational use; we suggest the answer is no. We use reliability as an example to justify our answer. In order to demonstrate its reliability, a COTS component must pass the same reliability evaluations as the custom components, otherwise the COTS components will be the weakest link in the chain of components and will be the determinant of software system reliability. The challenge is that there will be less information available for evaluating COTS components than for custom components but this does not mean we should despair and do nothing. Actually, there is a lot we can do even in the absence of documentation on COTS components because the customer will have information about how COTS components are to be used in the larger system. To illustrate our approach, we will consider the reliability, maintainability, and availability (RMA) of COTS components as used in larger systems. Finally, COTS suppliers might consider increasing visibility into their products to assist customers in determining the components' fitness for use in a particular application. We offer ideas of information that would be useful to customers, and what vendors might do to provide it.

78 FR 58580 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-09-24

... proposed rule change, FINRA would no longer require a customer to elect one of the two existing panel...-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving Proposed Rule Change...,\\2\\ a proposed rule change amending the Code of Arbitration Procedure for Customer Disputes...

78 FR 13673 - HTC America, Inc.; Analysis of Proposed Consent Order To Aid Public Comment

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-28

... modifying various pre-installed applications and components in order to differentiate its products from.... As the customized applications and components are pre-installed on the device, consumers do not... together, failed to provide reasonable and appropriate security in the design and customization of software...

A Demand-Driven Approach for a Multi-Agent System in Supply Chain Management

NASA Astrophysics Data System (ADS)

Kovalchuk, Yevgeniya; Fasli, Maria

This paper presents the architecture of a multi-agent decision support system for Supply Chain Management (SCM) which has been designed to compete in the TAC SCM game. The behaviour of the system is demand-driven and the agents plan, predict, and react dynamically to changes in the market. The main strength of the system lies in the ability of the Demand agent to predict customer winning bid prices - the highest prices the agent can offer customers and still obtain their orders. This paper investigates the effect of the ability to predict customer order prices on the overall performance of the system. Four strategies are proposed and compared for predicting such prices. The experimental results reveal which strategies are better and show that there is a correlation between the accuracy of the models' predictions and the overall system performance: the more accurate the prediction of customer order prices, the higher the profit.

Collaborative Manufacturing for Small-Medium Enterprises

NASA Astrophysics Data System (ADS)

Irianto, D.

2016-02-01

Manufacturing systems involve decisions concerning production processes, capacity, planning, and control. In a MTO manufacturing systems, strategic decisions concerning fulfilment of customer requirement, manufacturing cost, and due date of delivery are the most important. In order to accelerate the decision making process, research on decision making structure when receiving order and sequencing activities under limited capacity is required. An effective decision making process is typically required by small-medium components and tools maker as supporting industries to large industries. On one side, metal small-medium enterprises are expected to produce parts, components or tools (i.e. jigs, fixture, mold, and dies) with high precision, low cost, and exact delivery time. On the other side, a metal small- medium enterprise may have weak bargaining position due to aspects such as low production capacity, limited budget for material procurement, and limited high precision machine and equipment. Instead of receiving order exclusively, a small-medium enterprise can collaborate with other small-medium enterprise in order to fulfill requirements high quality, low manufacturing cost, and just in time delivery. Small-medium enterprises can share their best capabilities to form effective supporting industries. Independent body such as community service at university can take a role as a collaboration manager. The Laboratory of Production Systems at Bandung Institute of Technology has implemented shared manufacturing systems for small-medium enterprise collaboration.

7 CFR 1230.7 - Customs Service.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 10 2010-01-01 2010-01-01 false Customs Service. 1230.7 Section 1230.7 Agriculture Regulations of the Department of Agriculture (Continued) AGRICULTURAL MARKETING SERVICE (MARKETING AGREEMENTS... CONSUMER INFORMATION Pork Promotion, Research, and Consumer Information Order Definitions § 1230.7 Customs...

29 CFR 794.128 - Sales made to out-of-State customers.

Code of Federal Regulations, 2011 CFR

2011-07-01

... made to an out-of-State customer is a question of fact. In order for a customer to be considered an out... exist, for example, where an out-of-State company in the regular course of dealing picks up the...

Overcoming the Power Wall by Exploiting Application Inexactness and Emerging COTS Architectural Features

DOE Office of Scientific and Technical Information (OSTI.GOV)

Fagan, Mike; Schlachter, Jeremy; Yoshii, Kazutomo

Abstract—Energy and power consumption are major limitations to continued scaling of computing systems. Inexactness where the quality of the solution can be traded for energy savings has been proposed as a counterintuitive approach to overcoming those limitation. However, in the past, inexactness has been necessitated the need for highly customized or specialized hardware. In order to move away from customization, in earlier work [4], it was shown that by interpreting precision in the computation to be the parameter to trade to achieve inexactness, weather prediction and page rank could both benefit in terms of yielding energy savings through reduced precision,more » while preserving the quality of the application. However, this required representations of numbers that were not readily available on commercial off-the-shelf (COTS) processors. In this paper, we provide opportunities for extending the the notion of trading precision for energy savings into the world COTS. We provide a model and analyze the opportunities and behavior of all three IEEE compliant precision values available on COTS processors: (i) double (ii) single, and (iii) half. Through measurements, we show through a limit study energy savings in going from double to half precision can potentially exceed a factor of four, largely due to memory and cache effects.« less

From Industry to Higher Education and Libraries: Building the Fast Response Library (FRL).

ERIC Educational Resources Information Center

Apostolou, A. S.; Skiadas, C. H.

In order to be effective in the coming millennium, libraries will need to measure their performance rigorously against the expectations and real needs of their customers. The library of the future will need to be a customer sensitive, knowledge creating, agile enterprise. It must provide value to every customer, where value is the customer's…

Retailer's inventory system in a two-level trade credit financing with selling price discount and partial order cancelations

NASA Astrophysics Data System (ADS)

Thangam, A.

2015-06-01

In today's fast marketing over the Internet or online, many retailers want to trade at the same time and change their marketing strategy to attract more customers. Some of the customers may decide to cancel their orders partially with a retailer due to various reasons such as increase in customer's waiting time, loss of customer's goodwill on retailer's business, attractive promotional schemes offered by other retailers etc. Even though there is a lag in trading and order cancelation, this paper attempts to develop the retailer's inventory model with the effect of order cancelations during advance sales period. The retailer announces a price discount program during advance sales period to promote his sales and also he offers trade credit financing during the sales periods. The retailer availing trade credit period from his supplier offers a permissible delay period to his customers. The customer who gets an item has allowed paying on or before the permissible delay period which is accounted from the buying time rather than the start period of inventory sales. This accounts for significant changes in the calculations of interest payable and interest earned by the retailer. The retailer's total cost is minimized so as to find out the optimal replenishment cycle time and price discount policies through a solution procedure. The results derived in mathematical theorems are implemented in numerical examples and sensitivity analyses on several inventory parameters are obtained.

Retailer's inventory system in a two-level trade credit financing with selling price discount and partial order cancellations

NASA Astrophysics Data System (ADS)

Thangam, A.

2014-02-01

In today's fast marketing over the Internet or online, many retailers want to trade at the same time and change their marketing strategy to attract more customers. Some of the customers may decide to cancel their orders partially with a retailer due to various reasons such as increase in customer's waiting time, loss of customer's goodwill on retailer's business, and attractive promotional schemes offered by other retailers. Even though there is a lag in trading and order cancellation, this paper attempts to develop the retailer's inventory model with the effect of order cancellations during advance sales period. The retailer announces a price discount program during advance sales period to promote his sales and also offers trade credit financing during the sales periods. The retailer availing trade credit period from his supplier offers a permissible delay period to his customers. The customer who gets an item is allowed to pay on or before the permissible delay period which is accounted from the buying time rather than from the start period of inventory sales. This accounts for significant changes in the calculations of interest payable and interest earned by the retailer. The retailer's total cost is minimized so as to find out the optimal replenishment cycle time and price discount policies through a solution procedure. The results derived in mathematical theorems are implemented in numerical examples, and sensitivity analyses on several inventory parameters are obtained.

47 CFR 64.4006 - Limitations on use of customer account information.

Code of Federal Regulations, 2011 CFR

2011-10-01

... 47 Telecommunication 3 2011-10-01 2011-10-01 false Limitations on use of customer account information. 64.4006 Section 64.4006 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) COMMON... interexchange carrier instructions. Such information shall not be used for marketing purposes without the...

19 CFR 127.34 - Auctioneer's commissions.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Auctioneer's commissions. 127.34 Section 127.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Proceeds of Sale § 127.34 Auctioneer's...

75 FR 51877 - Proposed Collection: Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-23

... Customer Satisfaction Survey. DATES: Written comments should be received on or before October 16, 2010, to... INFORMATION: Title: Voluntary Customer Satisfaction Survey to Implement Executive Order 12862. OMB Number: 1535-0122. Abstract: The information from the survey will be used to improve customer service. Current...

19 CFR 4.37 - General order.

Code of Federal Regulations, 2011 CFR

2011-04-01

... writing or by any appropriate Customs-authorized electronic data interchange system. Failure to provide... appropriate Customs-authorized electronic data interchange system. If the party fails to notify Customs of the... and unentered merchandise or baggage to a bonded warehouse certified by the port director as qualified...

19 CFR 4.37 - General order.

Code of Federal Regulations, 2010 CFR

2010-04-01

... writing or by any appropriate Customs-authorized electronic data interchange system. Failure to provide... appropriate Customs-authorized electronic data interchange system. If the party fails to notify Customs of the... and unentered merchandise or baggage to a bonded warehouse certified by the port director as qualified...

19 CFR 356.20 - Discovery.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 3 2014-04-01 2014-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

19 CFR 356.20 - Discovery.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

19 CFR 356.20 - Discovery.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

19 CFR 356.20 - Discovery.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 3 2011-04-01 2011-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

19 CFR 356.20 - Discovery.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

47 CFR 64.4002 - Notification obligations of LECs.

Code of Federal Regulations, 2012 CFR

2012-10-01

... and processing a PIC selection submitted by a customer and placing the customer on the network of the...-submitted PIC order (i.e., mirror image of the original order), unless otherwise specified by this paragraph... request (i.e., the mirror image of the original request), along with the specific reason(s) why the...

47 CFR 64.4002 - Notification obligations of LECs.

Code of Federal Regulations, 2013 CFR

2013-10-01

... and processing a PIC selection submitted by a customer and placing the customer on the network of the...-submitted PIC order (i.e., mirror image of the original order), unless otherwise specified by this paragraph... request (i.e., the mirror image of the original request), along with the specific reason(s) why the...

47 CFR 64.4002 - Notification obligations of LECs.

Code of Federal Regulations, 2014 CFR

2014-10-01

... and processing a PIC selection submitted by a customer and placing the customer on the network of the...-submitted PIC order (i.e., mirror image of the original order), unless otherwise specified by this paragraph... request (i.e., the mirror image of the original request), along with the specific reason(s) why the...

47 CFR 64.4002 - Notification obligations of LECs.

Code of Federal Regulations, 2011 CFR

2011-10-01

... and processing a PIC selection submitted by a customer and placing the customer on the network of the...-submitted PIC order (i.e., mirror image of the original order), unless otherwise specified by this paragraph... request (i.e., the mirror image of the original request), along with the specific reason(s) why the...

17 CFR 155.3 - Trading standards for futures commission merchants.

Code of Federal Regulations, 2014 CFR

2014-04-01

... controls to: (1) Insure, to the extent possible, that each order received from a customer which is... affiliated person has gained knowledge of the customer's order prior to the transmission to the floor of the... reason of their relationship to such other person, except with such other person's prior consent and in...

17 CFR 155.3 - Trading standards for futures commission merchants.

Code of Federal Regulations, 2013 CFR

2013-04-01

...) Insure, to the extent possible, that each order received from a customer which is executable at or near... gained knowledge of the customer's order prior to the transmission to the floor of the appropriate... reason of their relationship to such other person, except with such other person's prior consent and in...

78 FR 72951 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-12-04

... To Adopt FINRA Rules 4314 (Securities Loans and Borrowings), 4330 (Customer Protection--Permissible Use of Customers' Securities) and 4340 (Callable Securities) in the Consolidated FINRA Rulebook, as... loans and borrowings, permissible use of customers' securities, and callable securities as FINRA Rules...

75 FR 51866 - Self-Regulatory Organizations; The Depository Trust Company; Order Approving Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-23

... Regarding Securities Delivered to or From Participant Accounts Through the Automated Customer Account... Corporation (``NSCC'') concerning Automated Customer Account Transfer Service (``ACATS'') transfers processed... (July 2, 2010). NSCC's ACATS system enables members to effect automated transfers of customer accounts...

77 FR 60506 - Agency Information Collection Activities: Request for Comments for a New Information Collection

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-03

... through Friday, except Federal holidays. SUPPLEMENTARY INFORMATION: Title: Customer Satisfaction Surveys. Background: Executive Order 12862, ``Setting Customer Service Standards'' requires that federal agencies provide the highest quality service to our customers by identifying them and determining what they think...

The Potential of RFID Technology in the Textile and Clothing Industry: Opportunities, Requirements and Challenges

NASA Astrophysics Data System (ADS)

Legnani, Elena; Cavalieri, Sergio; Pinto, Roberto; Dotti, Stefano

In the current competitive environment, companies need to extensively exploit the use of advanced technologies in order to develop a sustainable advantage, enhance their operational efficiency and better serve customers. In this context, RFID technology has emerged as a valid support for the company progress and its value is becoming more and more apparent. In particular, the textile and clothing industry, characterised by short life-cycles , quick response production , fast distribution, erratic customer preferences and impulsive purchasing, is one of the sectors which can extensively benefit from the RFID technology. However, actual applications are still very limited, especially in the upstream side of the supply network. This chapter provides an insight into the main benefits and potentials of this technology and highlights the main issues which are currently inhibiting its large scale development in the textile and clothing industry. The experience of two industry-academia projects and the relative fallouts are reported.

17 CFR 30.12 - Direct foreign order transmittal.

Code of Federal Regulations, 2010 CFR

2010-04-01

... customers defined. For the purposes of this section, an “authorized customer” of a futures commission merchant shall mean any foreign futures or foreign options customer, as defined in § 30.1(c), or its... account of the futures commission merchant's foreign futures and options customer omnibus account; and (2...

75 FR 4626 - Order Granting a Temporary Exemption From Certain Government Securities Act Provisions and...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-01-28

... accommodate customer clearing of credit default swaps that reference government securities. Treasury is also... regulations impose obligations concerning financial responsibility, protection of customer securities and... clearance of credit default swaps (CDS)\\8\\ transactions on behalf of customers of ICE Trust clearing members...

75 FR 57808 - Information Collection Request to Office of Management and Budget; OMB Control Numbers: 1625-0080

Federal Register 2010, 2011, 2012, 2013, 2014

2010-09-22

... of information: 1625-0080, Customer Satisfaction Surveys. Before submitting this ICR to OMB, the... FR 3316). Information Collection Request Title: Customer Satisfaction Surveys. OMB Control Number: 1625-0080. Summary: Executive Order 12862 authorizes the Coast Guard to survey customers to determine...

75 FR 8425 - Agency Information Collection Activity Seeking OMB Approval

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-24

... Transportation (AST) conducts this survey in order to obtain industry input on customer service standards which have been developed and distributed to industry customers. DATES: Please submit comments by March 26... Customer Service Survey. Type of Request: Extension without change of a currently approved collection. OMB...

75 FR 51867 - Self-Regulatory Organizations; National Securities Clearing Corporation; Order Approving Proposed...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-23

... Enhance the Process for Transfers Through the Automated Customer Account Transfer Service August 16, 2010... Transfer Service (``ACATS'') system enables Members to effect automated transfers of customer accounts... transfer services and to effect customer account transfers within specified time frames. \\4\\ CNS is an...

17 CFR 30.12 - Direct foreign order transmittal.

Code of Federal Regulations, 2014 CFR

2014-04-01

... customers defined. For the purposes of this section, an “authorized customer” of a futures commission merchant shall mean any foreign futures or foreign options customer, as defined in § 30.1(c), or its... account of the futures commission merchant's foreign futures and options customer omnibus account; and (2...

17 CFR 30.12 - Direct foreign order transmittal.

Code of Federal Regulations, 2011 CFR

2011-04-01

... customers defined. For the purposes of this section, an “authorized customer” of a futures commission merchant shall mean any foreign futures or foreign options customer, as defined in § 30.1(c), or its... account of the futures commission merchant's foreign futures and options customer omnibus account; and (2...

17 CFR 30.12 - Direct foreign order transmittal.

Code of Federal Regulations, 2013 CFR

2013-04-01

... customers defined. For the purposes of this section, an “authorized customer” of a futures commission merchant shall mean any foreign futures or foreign options customer, as defined in § 30.1(c), or its... account of the futures commission merchant's foreign futures and options customer omnibus account; and (2...

17 CFR 30.12 - Direct foreign order transmittal.

Code of Federal Regulations, 2012 CFR

2012-04-01

... customers defined. For the purposes of this section, an “authorized customer” of a futures commission merchant shall mean any foreign futures or foreign options customer, as defined in § 30.1(c), or its... account of the futures commission merchant's foreign futures and options customer omnibus account; and (2...

Demand forecast model based on CRM

NASA Astrophysics Data System (ADS)

Cai, Yuancui; Chen, Lichao

2006-11-01

With interiorizing day by day management thought that regarding customer as the centre, forecasting customer demand becomes more and more important. In the demand forecast of customer relationship management, the traditional forecast methods have very great limitation because much uncertainty of the demand, these all require new modeling to meet the demands of development. In this paper, the notion is that forecasting the demand according to characteristics of the potential customer, then modeling by it. The model first depicts customer adopting uniform multiple indexes. Secondly, the model acquires characteristic customers on the basis of data warehouse and the technology of data mining. The last, there get the most similar characteristic customer by their comparing and forecast the demands of new customer by the most similar characteristic customer.

78 FR 17272 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-20

...-NASDAQ-2013-041 (March 1, 2013). \\10\\ ``Total Volume'' is defined as Customer, Professional, Firm, Broker... participation in NASDAQ by members that represent retail customers.\\3\\ For purposes of the proposed new tiers and credits, a Designated Retail Order would be defined as an agency or riskless principal \\4\\ order...

78 FR 16025 - Self-Regulatory Organizations; BOX Options Exchange LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-13

... Exchange believes the Program provides incentives for market participants to submit customer order flow to... incentives for Participants to submit their customer order flow to BOX, and the PIP in particular. BOX makes... effective spread.\\9\\ This data will allow the Commission to further evaluate the effect of the fee structure...

75 FR 18556 - Self-Regulatory Organizations; NYSE Amex LLC; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-12

... attracting order flow to the Exchange. The Exchange further believes that this change benefits customers by... by the Exchange on all electronically executed customer orders where a market maker is on the contra... flow providers) at the direction of the Specialist, e-Specialist, or Directed Market Maker.\\6\\ \\6\\ See...

76 FR 25392 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Notice of Filing of...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-04

..., CBOE is submitting the instant rule change proposal as a competitive response to SR-ISE-2010-73... (``TPHs'') and their customers through the Exchange. \\9\\ See ISE Proposal at 43212. \\10\\ See note 3, supra... customer orders resting in the Exchange's electronic book at the same price. \\11\\ The Commission, by order...

76 FR 2733 - Self-Regulatory Organizations; NASDAQ OMX PHLX, LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-01-14

... system,\\3\\ for routing standardized equity and index option Customer and Professional orders to away... No. 59995 (May 28, 2009), 74 FR 26750 (June 3, 2009) (SR-Phlx-2009-32). The instant proposed fees... costs that the Exchange incurs for routing and executing Customer and Professional orders in equity and...

75 FR 48391 - Self-Regulatory Organizations; NASDAQ OMX PHLX, Inc.; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-10

... system,\\3\\ for routing standardized equity and index option customer and professional orders to away... No. 59995 (May 28, 2009), 74 FR 26750 (June 3, 2009) (SR-Phlx-2009-32). The instant proposed fees... and executing customer and professional orders in equity and index options to away markets. In May...

77 FR 28914 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-05-16

... Market Maker,\\6\\ Market Maker Plus,\\7\\ Firm Proprietary and Customer (Professional) \\8\\ orders; and (ii... for ISE Market Maker, Market Maker Plus, Firm Proprietary and Customer (Professional) orders; and (ii... Plus is an ISE Market Maker who is on the National Best Bid or National Best Offer 80% of the time for...

Operations and Maintenance December Newsletter | Poster

Cancer.gov

Our first consideration in every task, large or small, is the safety of our O&M work force and our customers. You, our customer, play an important role in the execution of your work order. The support you provide assists us in understanding the work order requirements, which is the first step in developing a safe plan for accomplishing your request.

76 FR 71089 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-16

... Receipts/SPDRs (``SPY''); (ii) the PowerShares QQQ Trust (``QQQ'') [reg]; (iii) Apple, Inc. (``AAPL''); (iv... initially filed a proposed rule change \\6\\ to pay a different Customer Complex Order Rebate to Add Liquidity... the Exchange from continuing to increase its order flow. Currently, the Exchange pays a Customer...

Sensitivity and specificity of dosing alerts for dosing errors among hospitalized pediatric patients

PubMed Central

Stultz, Jeremy S; Porter, Kyle; Nahata, Milap C

2014-01-01

Objectives To determine the sensitivity and specificity of a dosing alert system for dosing errors and to compare the sensitivity of a proprietary system with and without institutional customization at a pediatric hospital. Methods A retrospective analysis of medication orders, orders causing dosing alerts, reported adverse drug events, and dosing errors during July, 2011 was conducted. Dosing errors with and without alerts were identified and the sensitivity of the system with and without customization was compared. Results There were 47 181 inpatient pediatric orders during the studied period; 257 dosing errors were identified (0.54%). The sensitivity of the system for identifying dosing errors was 54.1% (95% CI 47.8% to 60.3%) if customization had not occurred and increased to 60.3% (CI 54.0% to 66.3%) with customization (p=0.02). The sensitivity of the system for underdoses was 49.6% without customization and 60.3% with customization (p=0.01). Specificity of the customized system for dosing errors was 96.2% (CI 96.0% to 96.3%) with a positive predictive value of 8.0% (CI 6.8% to 9.3). All dosing errors had an alert over-ridden by the prescriber and 40.6% of dosing errors with alerts were administered to the patient. The lack of indication-specific dose ranges was the most common reason why an alert did not occur for a dosing error. Discussion Advances in dosing alert systems should aim to improve the sensitivity and positive predictive value of the system for dosing errors. Conclusions The dosing alert system had a low sensitivity and positive predictive value for dosing errors, but might have prevented dosing errors from reaching patients. Customization increased the sensitivity of the system for dosing errors. PMID:24496386

Ultra-compact switchable SLO/OCT handheld probe design

NASA Astrophysics Data System (ADS)

LaRocca, Francesco; Nankivil, Derek; DuBose, Theodore; Farsiu, Sina; Izatt, Joseph A.

2015-03-01

Handheld scanning laser ophthalmoscopy (SLO) and optical coherence tomography (OCT) systems facilitate imaging of young children and subjects that have difficulty fixating. More compact and lightweight probes allow for better portability and increased comfort for the operator of the handheld probe. We describe a very compact, novel SLO and OCT handheld probe design. A single 2D microelectromechanical systems (MEMS) scanner and a custom optical design using a converging beam prior to the scanner permitted significant reduction in the system size. Our design utilized a combination of commercial and custom optics that were optimized in Zemax to achieve near diffraction-limited resolution of 8 μm over a 7° field of view. The handheld probe has a form factor of 7 x 6 x 2.5 cm and a weight of only 94 g, which is over an order of magnitude lighter than prior SLO-OCT handheld probes. Images were acquired from a normal subject with an incident power on the eye under the ANSI limit. With this device, which is the world's lightest and smallest SLO-OCT system, we were able to visualize parafoveal cone photoreceptors and nerve fiber bundles without the use of adaptive optics.

Lithographic manufacturing of adaptive optics components

NASA Astrophysics Data System (ADS)

Scott, R. Phillip; Jean, Madison; Johnson, Lee; Gatlin, Ridley; Bronson, Ryan; Milster, Tom; Hart, Michael

2017-09-01

Adaptive optics systems and their laboratory test environments call for a number of unusual optical components. Examples include lenslet arrays, pyramids, and Kolmogorov phase screens. Because of their specialized application, the availability of these parts is generally limited, with high cost and long lead time, which can also significantly drive optical system design. These concerns can be alleviated by a fast and inexpensive method of optical fabrication. To that end, we are exploring direct-write lithographic techniques to manufacture three different custom elements. We report results from a number of prototype devices including 1, 2, and 3 wave Multiple Order Diffractive (MOD) lenslet arrays with 0.75 mm pitch and phase screens with near Kolmogorov structure functions with a Fried length r0 around 1 mm. We also discuss plans to expand our research to include a diffractive pyramid that is smaller, lighter, and more easily manufactured than glass versions presently used in pyramid wavefront sensors. We describe how these components can be produced within the limited dynamic range of the lithographic process, and with a rapid prototyping and manufacturing cycle. We discuss exploratory manufacturing methods, including replication, and potential observing techniques enabled by the ready availability of custom components.

77 FR 16304 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-20

...\\ Market Maker Plus,\\8\\ Firm Proprietary, Customer (Professional),\\9\\ Non-ISE Market Maker,\\10\\ and Priority Customer.\\11\\ The Exchange is proposing to increase certain rebates for certain complex orders, as... determine whether or not they are meeting the Exchange's stated criteria. \\9\\ A Customer (Professional) is a...

75 FR 8772 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-25

... broker-customer relationship; or (5) the lending arrangement is based on a business relationship outside of the broker-customer relationship. In addition, with the exception of lending arrangements between... for a loan that is not the product of the broker- customer relationship would not vitiate the idea...

Driving Change: The Role of "Emotional Connectedness"--A Case Study

ERIC Educational Resources Information Center

Lacoste, Sylvie M.; Dekker, Janet

2016-01-01

Purpose: The purpose of this paper is to understand which change process the supplying organization should define for its customer-facing organization in order to successfully increase customer orientation and to be on the short list of their customers' key suppliers. Design/methodology/approach: Action research was used to carry out this…

77 FR 75211 - Order Granting Conditional Exemptions Under the Securities Exchange Act of 1934 in Connection...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-12-19

... appropriate risk management and disclosure. In particular, the conditions seek to preserve customers' ability... customers that are affiliates of the BD/FCM--and relate to the risk management and other safeguards the BD... commingle and portfolio margin customer positions in cleared credit default swaps (``CDS''), which include...

19 CFR 127.25 - Advertisement of sale.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Advertisement of sale. 127.25 Section 127.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.25 Advertisement of sale. (a) Regular...

78 FR 16743 - Self-Regulatory Organizations; BOX Options Exchange LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-18

... interests of investors to have lower Auction Transaction costs for non-Professional, Public Customers, and that the BOX fee structure will continue to attract this customer order flow to these auction... simple fact that price improvement occurs in the PIP. Since the PIP began in 2004, customers have...

78 FR 60966 - Self-Regulatory Organizations: Miami International Securities Exchange LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-10-02

.... As such, marketing fee programs,\\7\\ and customer posting incentive programs,\\8\\ are based on... its current Priority Customer Rebate Program (the ``Program'') until October 31, 2013.\\3\\ The Program... Priority Customer \\6\\ order transmitted by that Member which is executed on the Exchange in all multiply...

78 FR 66094 - Self-Regulatory Organizations: Miami International Securities Exchange LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-11-04

... Priority Customer Rebate Program (the ``Program'') until November 30, 2013.\\3\\ The Program currently... Customer \\6\\ order transmitted by that Member which is executed on the Exchange in all multiply-listed... thresholds are calculated based on the customer average daily volume over the course of the month. Volume...

29 CFR 570.52 - Occupations of motor-vehicle driver and outside helper (Order 2).

Code of Federal Regulations, 2010 CFR

2010-07-01

... urgent, time-sensitive deliveries means trips which, because of such factors as customer satisfaction... for the purpose of delivering goods of the minor's employer to a customer (except urgent, time... delivery of pizzas and prepared foods to the customer; the delivery of materials under a deadline (such as...

18 CFR 367.9030 - Account 903, Customer records and collection expenses.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Account 903, Customer records and collection expenses. 367.9030 Section 367.9030 Conservation of Power and Water Resources..., transfers or meter tests initiated by the customer, excluding the cost of carrying out the orders, that is...

77 FR 19307 - Renewal of Information Collection; OMB Control Number 1040-0001, DOI Programmatic Clearance for...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-30

... Number 1040-0001, DOI Programmatic Clearance for Customer Satisfaction Surveys AGENCY: Department of the... Customer Satisfaction Surveys'' in your email subject line. Include your name and return address in your... accountability by promoting a new focus on results, service quality, and customer satisfaction.'' In order to...

Analysis of credit linked demand in an inventory model with varying ordering cost.

PubMed

Banu, Ateka; Mondal, Shyamal Kumar

2016-01-01

In this paper, we have considered an economic order quantity model for deteriorating items with two-level trade credit policy in which a delay in payment is offered by a supplier to a retailer and also an another delay in payment is offered by the retailer to his/her all customers. Here, it is proposed that the demand function is dependent on the length of the customer's credit period and also the duration of offering the credit period. In this article, it is considered that the retailer's ordering cost per order depends on the number of replenishment cycles. The objective of this model is to establish a deterministic EOQ model of deteriorating items for the retailer to decide the position of customers credit period and the number of replenishment cycles in finite time horizon such that the retailer gets the maximum profit. Also, the model is explained with the help of some numerical examples.

19 CFR 148.106 - Excluded articles of merchandise.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Excluded articles of merchandise. 148.106 Section 148.106 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Limited Value § 148.106 Excluded articles of merchandise. The following articles of merchandise have been...

19 CFR 148.106 - Excluded articles of merchandise.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Excluded articles of merchandise. 148.106 Section 148.106 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Limited Value § 148.106 Excluded articles of merchandise. The following articles of merchandise have been...

19 CFR 148.106 - Excluded articles of merchandise.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Excluded articles of merchandise. 148.106 Section 148.106 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Limited Value § 148.106 Excluded articles of merchandise. The following articles of merchandise have been...

19 CFR 148.106 - Excluded articles of merchandise.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Excluded articles of merchandise. 148.106 Section 148.106 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Limited Value § 148.106 Excluded articles of merchandise. The following articles of merchandise have been...

19 CFR 148.106 - Excluded articles of merchandise.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Excluded articles of merchandise. 148.106 Section 148.106 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Limited Value § 148.106 Excluded articles of merchandise. The following articles of merchandise have been...

77 FR 47681 - Self-Regulatory Organizations; BOX Options Exchange LLC; Notice of Filing of Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-09

... against the customer order designated for the PIP (``PIP Order'') in price/time priority. The result of... PIP Broadcast: \\3\\ Capitalized terms not otherwise defined herein shall have the meaning as defined in the Exchange Rules. Public Customer to buy 30 contracts at $2.00; Market Maker A to buy 40 contracts...

75 FR 22882 - Self-Regulatory Organizations; NASDAQ OMX PHLX, Inc.; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-30

... II system,\\3\\ for routing standardized equity and index option customer orders to away markets for... 28, 2009), 74 FR 26750 (June 3, 2009) (SR-Phlx-2009-32). The instant proposed fees will apply only to... change is to recoup costs that the Exchange incurs for routing and executing customer orders in equity...

75 FR 67798 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-11-03

...,\\3\\ for routing standardized equity and index option Customer and Professional orders to away markets.... 59995 (May 28, 2009), 74 FR 26750 (June 3, 2009) (SR-Phlx-2009-32). The instant proposed fees will apply... Customer and Professional orders in equity and index options to away markets. In May 2009, the Exchange...

Automated Web-Based Request Mechanism for Workflow Enhancement in an Academic Customer-Focused Biorepository.

PubMed

McDonald, Sandra A; Ryan, Benjamin J; Brink, Amy; Holtschlag, Victoria L

2012-02-01

Informatics systems, particularly those that provide capabilities for data storage, specimen tracking, retrieval, and order fulfillment, are critical to the success of biorepositories and other laboratories engaged in translational medical research. A crucial item-one easily overlooked-is an efficient way to receive and process investigator-initiated requests. A successful electronic ordering system should allow request processing in a maximally efficient manner, while also allowing streamlined tracking and mining of request data such as turnaround times and numerical categorizations (user groups, funding sources, protocols, and so on). Ideally, an electronic ordering system also facilitates the initial contact between the laboratory and customers, while still allowing for downstream communications and other steps toward scientific partnerships. We describe here the recently established Web-based ordering system for the biorepository at Washington University Medical Center, along with its benefits for workflow, tracking, and customer service. Because of the system's numerous value-added impacts, we think our experience can serve as a good model for other customer-focused biorepositories, especially those currently using manual or non-Web-based request systems. Our lessons learned also apply to the informatics developers who serve such biobanks.

Automated Web-Based Request Mechanism for Workflow Enhancement in an Academic Customer-Focused Biorepository

PubMed Central

Ryan, Benjamin J.; Brink, Amy; Holtschlag, Victoria L.

2012-01-01

Informatics systems, particularly those that provide capabilities for data storage, specimen tracking, retrieval, and order fulfillment, are critical to the success of biorepositories and other laboratories engaged in translational medical research. A crucial item—one easily overlooked—is an efficient way to receive and process investigator-initiated requests. A successful electronic ordering system should allow request processing in a maximally efficient manner, while also allowing streamlined tracking and mining of request data such as turnaround times and numerical categorizations (user groups, funding sources, protocols, and so on). Ideally, an electronic ordering system also facilitates the initial contact between the laboratory and customers, while still allowing for downstream communications and other steps toward scientific partnerships. We describe here the recently established Web-based ordering system for the biorepository at Washington University Medical Center, along with its benefits for workflow, tracking, and customer service. Because of the system's numerous value-added impacts, we think our experience can serve as a good model for other customer-focused biorepositories, especially those currently using manual or non-Web–based request systems. Our lessons learned also apply to the informatics developers who serve such biobanks. PMID:23386921

Application of text mining for customer evaluations in commercial banking

NASA Astrophysics Data System (ADS)

Tan, Jing; Du, Xiaojiang; Hao, Pengpeng; Wang, Yanbo J.

2015-07-01

Nowadays customer attrition is increasingly serious in commercial banks. To combat this problem roundly, mining customer evaluation texts is as important as mining customer structured data. In order to extract hidden information from customer evaluations, Textual Feature Selection, Classification and Association Rule Mining are necessary techniques. This paper presents all three techniques by using Chinese Word Segmentation, C5.0 and Apriori, and a set of experiments were run based on a collection of real textual data that includes 823 customer evaluations taken from a Chinese commercial bank. Results, consequent solutions, some advice for the commercial bank are given in this paper.

Turn customer input into innovation.

PubMed

Ulwick, Anthony W

2002-01-01

It's difficult to find a company these days that doesn't strive to be customer-driven. Too bad, then, that most companies go about the process of listening to customers all wrong--so wrong, in fact, that they undermine innovation and, ultimately, the bottom line. What usually happens is this: Companies ask their customers what they want. Customers offer solutions in the form of products or services. Companies then deliver these tangibles, and customers just don't buy. The reason is simple--customers aren't expert or informed enough to come up with solutions. That's what your R&D team is for. Rather, customers should be asked only for outcomes--what they want a new product or service to do for them. The form the solutions take should be up to you, and you alone. Using Cordis Corporation as an example, this article describes, in fine detail, a series of effective steps for capturing, analyzing, and utilizing customer input. First come indepth interviews, in which a moderator works with customers to deconstruct a process or activity in order to unearth "desired outcomes." Addressing participants' comments one at a time, the moderator rephrases them to be both unambiguous and measurable. Once the interviews are complete, researchers then compile a comprehensive list of outcomes that participants rank in order of importance and degree to which they are satisfied by existing products. Finally, using a simple mathematical formula called the "opportunity calculation," researchers can learn the relative attractiveness of key opportunity areas. These data can be used to uncover opportunities for product development, to properly segment markets, and to conduct competitive analysis.

Combining Agile and Traditional: Customer Communication in Distributed Environment

NASA Astrophysics Data System (ADS)

Korkala, Mikko; Pikkarainen, Minna; Conboy, Kieran

Distributed development is a radically increasing phenomenon in modern software development environments. At the same time, traditional and agile methodologies and combinations of those are being used in the industry. Agile approaches place a large emphasis on customer communication. However, existing knowledge on customer communication in distributed agile development seems to be lacking. In order to shed light on this topic and provide practical guidelines for companies in distributed agile environments, a qualitative case study was conducted in a large globally distributed software company. The key finding was that it might be difficult for an agile organization to get relevant information from a traditional type of customer organization, even though the customer communication was indicated to be active and utilized via multiple different communication media. Several challenges discussed in this paper referred to "information blackout" indicating the importance of an environment fostering meaningful communication. In order to evaluate if this environment can be created a set of guidelines is proposed.

78 FR 8644 - Self-Regulatory Organizations; BOX Options Exchange LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-06

... when the Exchange deems it necessary to maintain an orderly market, to meet customer demand, or when... customer demand, or when certain price movements take place in the underlying market. The Exchange proposes..., to meet customer demand, or when certain price movements take place in the underlying market. The...

78 FR 19040 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Order Granting Approval of a Proposed...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-28

... compensate members and their customers for the categories of loss defined in the [accommodation] [p]roposal... Nasdaq Rule 4626(b)(3)(F). \\111\\ See id. \\112\\ See supra note 25 (defining ``customer compensation... Nasdaq Market Center is absorbed by the member, or the member sponsoring the customer, that entered the...

19 CFR 127.24 - Notice of sale.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Notice of sale. 127.24 Section 127.24 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.24 Notice of sale. Notice of sale shall be sent on Customs Form 5251, 30 days prior to the date of sale, or...

76 FR 28110 - Self-Regulatory Organizations; EDGX Exchange, Inc.; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-13

... Proposed Rule Change 1. Purpose For customer internalization (i.e., same MPID),\\4\\ currently there is no... execution for customer internalization. \\4\\ This occurs when two orders presented to the Exchange from the... U.S.C. 78f(b)(4). The Exchange believes that the increased fee for customer internalization of $0...

19 CFR 127.24 - Notice of sale.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Notice of sale. 127.24 Section 127.24 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.24 Notice of sale. Notice of sale shall be sent on Customs Form 5251, 30 days prior to the date of sale, or...

27 CFR 53.92 - Exclusions from sale price.

Code of Federal Regulations, 2010 CFR

2010-04-01

... expense incurred after shipment to a customer begins, in response to the customer's order, pursuant to a... satisfaction of the appropriate TTB officer that another method reasonably apportions such freight expense...

Limitations of Strategic Management in Bureaus: The Case of the Department of Defense

DTIC Science & Technology

1990-04-17

exchanges of goods and serv- ices between customers and suppliers. At the other end of the continuum, polyarchy describes bargaining and persuasion among...fairly stable environments -- organizations with consist- ent routines experiencing fewer changes in their technologies, competitors, customers ...closer to its "markets and customers " than a centralized struc- ture permits. Its goal is to be innovative and flexible in response to customer needs. The

Effects of customization on application decisions and applicant pool characteristics in a web-based recruitment context.

PubMed

Dineen, Brian R; Noe, Raymond A

2009-01-01

The authors examined 2 forms of customization in a Web-based recruitment context. Hypotheses were tested in a controlled study in which participants viewed multiple Web-based job postings that each included information about multiple fit categories. Results indicated that customization of information regarding person-organization (PO), needs-supplies, and demands-abilities (DA) fit (fit information customization) and customization of the order in which these fit categories were presented (configural customization) had differential effects on outcomes. Specifically, (a) applicant pool PO and DA fit were greater when fit information customization was provided, (b) applicant pool fit in high- versus low-relevance fit categories was better differentiated when configural customization was provided, and (c) overall application rates were lower when either or both forms of customization were provided. (PsycINFO Database Record (c) 2009 APA, all rights reserved).

National Highway Traffic Safety Administration 1995 customer satisfaction survey

DOT National Transportation Integrated Search

1996-05-01

The National Highway Traffic Safety Administration (NHTSA) conducted a national Customer Satisfaction Survey in response to the requirements of the National Performance Review and Executive Order 12862. An independent research organization, Schulman,...

Application of clustering for customer segmentation in private banking

NASA Astrophysics Data System (ADS)

Yang, Xuan; Chen, Jin; Hao, Pengpeng; Wang, Yanbo J.

2015-07-01

With fierce competition in banking industry, more and more banks have realised that accurate customer segmentation is of fundamental importance, especially for the identification of those high-value customers. In order to solve this problem, we collected real data about private banking customers of a commercial bank in China, conducted empirical analysis by applying K-means clustering technique. When determine the K value, we propose a mechanism that meet both academic requirements and practical needs. Through K-means clustering, we successfully segmented the customers into three categories, and features of each group have been illustrated in details.

Mobile Food Ordering Application using Android OS Platform

NASA Astrophysics Data System (ADS)

Yosep Ricky, Michael

2014-03-01

The purpose of this research is making an ordering food application based on Android with New Order, Order History, Restaurant Profile, Order Status, Tracking Order, and Setting Profile features. The research method used in this research is water model of System Development Life Cycle (SDLC) method with following phases: requirement definition, analyzing and determining the features needed in developing application and making the detail definition of each features, system and software design, designing the flow of developing application by using storyboard design, user experience design, Unified Modeling Language (UML) design, and database structure design, implementation an unit testing, making database and translating the result of designs to programming language code then doing unit testing, integration and System testing, integrating unit program to one unit system then doing system testing, operation and maintenance, operating the result of system testing and if any changes and reparations needed then the previous phases could be back. The result of this research is an ordering food application based on Android for customer and courier user, and a website for restaurant and admin user. The conclusion of this research is to help customer in making order easily, to give detail information needed by customer, to help restaurant in receiving order, and to help courier while doing delivery.

A study on reliability of power customer in distribution network

NASA Astrophysics Data System (ADS)

Liu, Liyuan; Ouyang, Sen; Chen, Danling; Ma, Shaohua; Wang, Xin

2017-05-01

The existing power supply reliability index system is oriented to power system without considering actual electricity availability in customer side. In addition, it is unable to reflect outage or customer’s equipment shutdown caused by instantaneous interruption and power quality problem. This paper thus makes a systematic study on reliability of power customer. By comparing with power supply reliability, reliability of power customer is defined and extracted its evaluation requirements. An indexes system, consisting of seven customer indexes and two contrast indexes, are designed to describe reliability of power customer from continuity and availability. In order to comprehensively and quantitatively evaluate reliability of power customer in distribution networks, reliability evaluation method is proposed based on improved entropy method and the punishment weighting principle. Practical application has proved that reliability index system and evaluation method for power customer is reasonable and effective.

75 FR 66813 - Self-Regulatory Organizations; C2 Options Exchange, Incorporated; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-10-29

... sponsorship arrangement for purposes of receiving access to the Exchange system. The Sponsored User Program is... customer orders, and $0.40 for all other users (including Professional Customers). The maker rebate will be $0.15 per contract for C2 Market- Makers, $0.00 for public customers, and $0.10 for all other users...

Optimized production planning model for a multi-plant cultivation system under uncertainty

NASA Astrophysics Data System (ADS)

Ke, Shunkui; Guo, Doudou; Niu, Qingliang; Huang, Danfeng

2015-02-01

An inexact multi-constraint programming model under uncertainty was developed by incorporating a production plan algorithm into the crop production optimization framework under the multi-plant collaborative cultivation system. In the production plan, orders from the customers are assigned to a suitable plant under the constraints of plant capabilities and uncertainty parameters to maximize profit and achieve customer satisfaction. The developed model and solution method were applied to a case study of a multi-plant collaborative cultivation system to verify its applicability. As determined in the case analysis involving different orders from customers, the period of plant production planning and the interval between orders can significantly affect system benefits. Through the analysis of uncertain parameters, reliable and practical decisions can be generated using the suggested model of a multi-plant collaborative cultivation system.

75 FR 20796 - Market-Based Rate Affiliate Restrictions

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-21

... restrictions that govern the relationship between franchised public utilities with captive customers and their... extent practical, from employees of affiliated franchised utilities with captive customers.\\6\\ Order No... affiliate restrictions provide that [[Page 20797

National Highway Traffic Safety Administration : 1997 customer satisfaction survey

DOT National Transportation Integrated Search

1998-03-13

In 1995, the National Highway Traffic Safety Administration (NHTSA) conducted its first Customer Satisfaction Survey in response to the requirements of the National Performance Review and Executive Order 12862. An independent research organization, S...

19 CFR 122.92 - Procedure at port of origin.

Code of Federal Regulations, 2011 CFR

2011-04-01

... bonded carrier. The date is used to start the time limit for completion of the in-bond movement and for... 19 Customs Duties 1 2011-04-01 2011-04-01 false Procedure at port of origin. 122.92 Section 122.92 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

19 CFR 122.92 - Procedure at port of origin.

Code of Federal Regulations, 2010 CFR

2010-04-01

... bonded carrier. The date is used to start the time limit for completion of the in-bond movement and for... 19 Customs Duties 1 2010-04-01 2010-04-01 false Procedure at port of origin. 122.92 Section 122.92 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

78 FR 36679 - Petitions of Vonage Holdings Corp. and TeleCommunications Systems, Inc. for Limited Waiver...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-06-19

... VoIP services, on a commercial basis to residential and business customers. 2. We grant this waiver...-enabled services, including VoIP services, on a commercial basis to residential and business customers... access to numbers to port up to five percent of their interconnected VoIP service customers as of the...

17 CFR 160.10 - Limits on disclosure of nonpublic personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-04-01

... section, regardless of whether you and the consumer have established a customer relationship. (2) Unless... customer opens an on-line account with you and agrees to receive the notices required in paragraph (a)(1) of this section electronically, and you allow the customer to opt out by any reasonable means within...

17 CFR 248.10 - Limits on disclosure of nonpublic personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-04-01

... you and the consumer have established a customer relationship. (2) Unless you comply with this section... customer opens an on-line account with you and agrees to receive the notices required in paragraph (a)(1) of this section electronically, and you allow the customer to opt out by any reasonable means within...

7 CFR 1214.6 - Customs or CBP.

Code of Federal Regulations, 2012 CFR

2012-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH, AND INFORMATION ORDER Christmas Tree Promotion, Research, and Information Order Definitions § 1214.6...

7 CFR 1214.6 - Customs or CBP.

Code of Federal Regulations, 2013 CFR

2013-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH, AND INFORMATION ORDER Christmas Tree Promotion, Research, and Information Order Definitions § 1214.6...

7 CFR 1214.6 - Customs or CBP.

Code of Federal Regulations, 2014 CFR

2014-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH, AND INFORMATION ORDER Christmas Tree Promotion, Research, and Information Order Definitions § 1214.6...

Investigation of Simulated Trading — A multi agent based trading system for optimization purposes

NASA Astrophysics Data System (ADS)

Schneider, Johannes J.

2010-07-01

Some years ago, Bachem, Hochstättler, and Malich proposed a heuristic algorithm called Simulated Trading for the optimization of vehicle routing problems. Computational agents place buy-orders and sell-orders for customers to be handled at a virtual financial market, the prices of the orders depending on the costs of inserting the customer in the tour or for his removal. According to a proposed rule set, the financial market creates a buy-and-sell graph for the various orders in the order book, intending to optimize the overall system. Here I present a thorough investigation for the application of this algorithm to the traveling salesman problem.

Method for matching customer and manufacturer positions for metal product parameters standardization

NASA Astrophysics Data System (ADS)

Polyakova, Marina; Rubin, Gennadij; Danilova, Yulija

2018-04-01

Decision making is the main stage of regulation the relations between customer and manufacturer during the design the demands of norms in standards. It is necessary to match the positions of the negotiating sides in order to gain the consensus. In order to take into consideration the differences of customer and manufacturer estimation of the object under standardization process it is obvious to use special methods of analysis. It is proposed to establish relationships between product properties and its functions using functional-target analysis. The special feature of this type of functional analysis is the consideration of the research object functions and properties. It is shown on the example of hexagonal head crew the possibility to establish links between its functions and properties. Such approach allows obtaining a quantitative assessment of the closeness the positions of customer and manufacturer at decision making during the standard norms establishment.

The Effect of Collimating Lens Focusing on Laser Beam Shape in Matrix Assisted Laser Desorption/Ionization Mass Spectrometry (MALDI-MS)

NASA Astrophysics Data System (ADS)

O'Rourke, Matthew B.; Raymond, Benjamin B. A.; Djordjevic, Steven P.; Padula, Matthew P.

2018-03-01

Tissue imaging using matrix assisted laser desorption/ionization mass spectrometry (MALDI-MS) is a well-established technique that, in recent years, has seen wider adoption and novel application. Applications such imaging mass spectrometry (IMS) and biotyping are beginning to gain greater exposure and use; however, with limitations in optimization methods, producing the best result often relies on the ability to customize the physical characteristics of the instrumentation, a task that is challenging for most mass spectrometry laboratories. With this in mind, we have described the effect of making simple adjustments to the laser optics at the final collimating lens area, to adjust the laser beam size and shape in order to allow greater customization of the instrument for improving techniques such as IMS. We have therefore been able to demonstrate that improvements can be made without requiring the help of an electrical engineer or external funding in a way that only costs a small amount of time. [Figure not available: see fulltext.

Simscape Modeling of a Custom Closed-Volume Tank

NASA Technical Reports Server (NTRS)

Fischer, Nathaniel P.

2015-01-01

The library for Mathworks Simscape does not currently contain a model for a closed volume fluid tank where the ullage pressure is variable. In order to model a closed-volume variable ullage pressure tank, it was necessary to consider at least two separate cases: a vertical cylinder, and a sphere. Using library components, it was possible to construct a rough model for the cylindrical tank. It was not possible to construct a model for a spherical tank, using library components, due to the variable area. It was decided that, for these cases, it would be preferable to create a custom library component to represent each case, using the Simscape language. Once completed, the components were added to models, where filling and draining the tanks could be simulated. When the models were performing as expected, it was necessary to generate code from the models and run them in Trick (a real-time simulation program). The data output from Trick was then compared to the output from Simscape and found to be within acceptable limits.

The Effect of Collimating Lens Focusing on Laser Beam Shape in Matrix Assisted Laser Desorption/Ionization Mass Spectrometry (MALDI-MS).

PubMed

O'Rourke, Matthew B; Raymond, Benjamin B A; Djordjevic, Steven P; Padula, Matthew P

2018-03-01

Tissue imaging using matrix assisted laser desorption/ionization mass spectrometry (MALDI-MS) is a well-established technique that, in recent years, has seen wider adoption and novel application. Applications such imaging mass spectrometry (IMS) and biotyping are beginning to gain greater exposure and use; however, with limitations in optimization methods, producing the best result often relies on the ability to customize the physical characteristics of the instrumentation, a task that is challenging for most mass spectrometry laboratories. With this in mind, we have described the effect of making simple adjustments to the laser optics at the final collimating lens area, to adjust the laser beam size and shape in order to allow greater customization of the instrument for improving techniques such as IMS. We have therefore been able to demonstrate that improvements can be made without requiring the help of an electrical engineer or external funding in a way that only costs a small amount of time. Graphical Abstract ᅟ.

Oregon | Midmarket Solar Policies in the United States | Solar Research |

Science.gov Websites

Utilities Commission. System size limit: PGE and PacifiCorp customers: 2 MW for non-residential, 25 kW for residential; municipal, electric cooperative, and public utility district customers: 25 kW for non-residential , >25 kW and ≤2MW, non-exporting systems ≤10 MW, and all systems. System size limit: 10 MW

I want products my own way, but which way? The effects of different product categories and cues on customer responses to Web-based customizations.

PubMed

Chang, Chia-Chi; Chen, Hui-Yun

2009-02-01

Mass customization is a strategy that has been adopted by companies to tailor their products in order to match customer needs more precisely. Therefore, to fully capture the value of mass customization, it is crucial to explore how customers react to mass customization. In previous studies, an implied premise has been that consumers are keen to embrace customized products, and this assumption has also been treated by firms as a prerequisite for successful mass customization strategies. However, an undesirable complexity may result from difficult configuration processes that may intimidate and confuse some customers. Hence, this study explores strategies that marketers can employ to facilitate the customization process. Specifically, this study investigates how to enhance customer satisfaction and purchase decision toward customized products by providing cues compatible with the product category. It is hypothesized that for search products, customers rely more on intrinsic cues when making configuration decisions. On the other hand, for experience products, customers perceive extrinsic cues to be more valuable in assisting them to make configuration decisions. The results suggest that consumers tend to respond more favorably toward customized search products when intrinsic cues are provided than when extrinsic or irrelevant ones are provided. In contrast, when customizing experience products, customers tend to depend more on extrinsic cues than on intrinsic or irrelevant ones.

Measuring Torque and Temperature in a Rotating Shaft Using Commercial SAW Sensors

PubMed Central

Silva, Diogo; Pereira, António B.; Gégot, François

2017-01-01

Real-time monitoring of torque in a rotating shaft is not easy to implement with technologies such as optic fiber sensors or strain gages. Surface acoustic wave (SAW) sensors are wireless and passive and can be used to monitor strain in moving parts. Commercial solutions (sensors, antennas and interrogation unit) can easily be purchased from some companies; however, they are not customized and may not meet the specificity of the measurements. In order to evaluate the adequacy of commercial off-the-shelf (COTS) solutions, temperature and strain sensors fabricated by SENSeOR (Besançon, France) were mounted on a load cell. The sensors were calibrated using a thermal chamber and a universal testing machine. The load cell was then assembled together with a steel shaft that rotated at different speeds inside an oven. The commercial antennas were replaced with an RF (radio frequency) coupler and the sensors were interrogated with the commercial interrogation unit. The influence of rotation in the accuracy on the measurements, as well as the adequacy of the sensors structure, was evaluated. It can be concluded that SAW sensors can be used to measure temperature or torque in a rotating environment; however, some customization of the components is required in order to overcome the limitations posed by COTS sensing solutions. PMID:28671594

Measuring Torque and Temperature in a Rotating Shaft Using Commercial SAW Sensors.

PubMed

Silva, Diogo; Mendes, Joana C; Pereira, António B; Gégot, François; Alves, Luís N

2017-07-02

Real-time monitoring of torque in a rotating shaft is not easy to implement with technologies such as optic fiber sensors or strain gages. Surface acoustic wave (SAW) sensors are wireless and passive and can be used to monitor strain in moving parts. Commercial solutions (sensors, antennas and interrogation unit) can easily be purchased from some companies; however, they are not customized and may not meet the specificity of the measurements. In order to evaluate the adequacy of commercial off-the-shelf (COTS) solutions, temperature and strain sensors fabricated by SENSeOR (Besançon, France) were mounted on a load cell. The sensors were calibrated using a thermal chamber and a universal testing machine. The load cell was then assembled together with a steel shaft that rotated at different speeds inside an oven. The commercial antennas were replaced with an RF (radio frequency) coupler and the sensors were interrogated with the commercial interrogation unit. The influence of rotation in the accuracy on the measurements, as well as the adequacy of the sensors structure, was evaluated. It can be concluded that SAW sensors can be used to measure temperature or torque in a rotating environment; however, some customization of the components is required in order to overcome the limitations posed by COTS sensing solutions.

Assessment of Risk Communication about Undercooked Hamburgers by Restaurant Servers.

PubMed

Thomas, Ellen M; Binder, Andrew R; McLAUGHLIN, Anne; Jaykus, Lee-Ann; Hanson, Dana; Powell, Douglas; Chapman, Benjamin

2016-12-01

According to the U.S. Food and Drug Administration 2013 Model Food Code, it is the duty of a food establishment to disclose and remind consumers of risk when ordering undercooked food such as ground beef. The purpose of this study was to explore actual risk communication behaviors of food establishment servers. Secret shoppers visited 265 restaurants in seven geographic locations across the United States, ordered medium rare burgers, and collected and coded risk information from chain and independent restaurant menus and from server responses. The majority of servers reported an unreliable method of doneness (77%) or other incorrect information (66%) related to burger doneness and safety. These results indicate major gaps in server knowledge and risk communication, and the current risk communication language in the Model Food Code does not sufficiently fill these gaps. The question is "should servers even be acting as risk communicators?" There are numerous challenges associated with this practice, including high turnover rates, limited education, and the high stress environment based on pleasing a customer. If servers are designated as risk communicators, food establishment staff should be adequately trained and provided with consumer advisory messages that are accurate, audience appropriate, and delivered in a professional manner so that customers can make informed food safety decisions.

78 FR 4926 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-23

... on the proposed rule change from interested persons. \\1\\ 15 U.S.C. 78s(b)(1). \\2\\ 17 CFR 240.19b-4. I....'' Specifically, the Exchange proposes to amend the Customer Rebate Program, Select Symbols,\\5\\ Simple and Complex... Category D to the Customer Rebate Program relating to Customer Simple Orders in Select Symbols. The...

A Program Certification Assistant Based on Fully Automated Theorem Provers

NASA Technical Reports Server (NTRS)

Denney, Ewen; Fischer, Bernd

2005-01-01

We describe a certification assistant to support formal safety proofs for programs. It is based on a graphical user interface that hides the low-level details of first-order automated theorem provers while supporting limited interactivity: it allows users to customize and control the proof process on a high level, manages the auxiliary artifacts produced during this process, and provides traceability between the proof obligations and the relevant parts of the program. The certification assistant is part of a larger program synthesis system and is intended to support the deployment of automatically generated code in safety-critical applications.

Encapsulation for smart textile electronics - humidity and temperature sensor.

PubMed

Larsson, Andreas; Tran, Thanh-Nam; Aasmundtveit, Knut E; Seeberg, Trine M

2015-01-01

A combined humidity and temperature sensor was packaged by vacuum casting onto three different types of textiles; cotton, nylon and a waterproof fabric. This was done in order to integrate the sensor in a jacket in a soft and reliable way without changing the sensor performance. A membrane was custom made and integrated into the device to protect the sensor from the environment. The packaged sensors performance was characterized in a climate chamber were the relative humidity and temperature ranged from 25 % to 95 % and -10 °C to 75 °C respectively. The packaged sensors showed insignificant to limited performance degradation.

[Utility of Smartphone in Home Care Medicine - First Trial].

PubMed

Takeshige, Toshiyuki; Hirano, Chiho; Nakagawa, Midori; Yoshioka, Rentaro

2015-12-01

The use of video calls for home care can reduce anxiety and offer patients peace of mind. The most suitable terminals at facilities to support home care have been iPad Air and iPhone with FaceTime software. However, usage has been limited to specific terminals. In order to eliminate the need for special terminals and software, we have developed a program that has been customized to meet the needs of facilities using Web Real Time Communication(WebRTC)in cooperation with the University of Aizu. With this software, video calls can accommodate the large number of home care patients.

77 FR 67427 - Self-Regulatory Organizations; ICE Clear Europe Limited; Notice of Filing of Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-11-09

... would not apply to that relationship. The adoption of the Customer CDS Clearing Model will also require... Customer Clearing Model for CDS Products and To Amend, Clarify and Consolidate Certain Rules and Procedures... provide for a clearing model for CDS products whereby customers of ICE Clear Europe have the ability to...

12 CFR 573.10 - Limits on disclosure of non-public personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 30 days from the date you mailed the notices. (ii) By electronic means. A customer opens an on-line... electronically, and you allow the customer to opt out by any reasonable means within 30 days after the date that the customer acknowledges receipt of the notices in conjunction with opening the account. (iii...

12 CFR 332.10 - Limits on disclosure of non-public personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-01-01

... consumer have established a customer relationship. (2) Unless you comply with this section, you may not... means. A customer opens an on-line account with you and agrees to receive the notices required in paragraph (a)(1) of this section electronically, and you allow the customer to opt out by any reasonable...

12 CFR 216.10 - Limits on disclosure of non-public personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-01-01

... consumer have established a customer relationship. (2) Unless you comply with this section, you may not... means. A customer opens an on-line account with you and agrees to receive the notices required in paragraph (a)(1) of this section electronically, and you allow the customer to opt out by any reasonable...

16 CFR 313.10 - Limits on disclosure of non-public personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-01-01

... consumer have established a customer relationship (2) Unless you comply with this section, you may not... means. A customer opens an on-line account with you and agrees to receive the notices required in paragraph (a)(1) of this section electronically, and you allow the customer to opt out by any reasonable...

12 CFR 40.10 - Limits on disclosure of non-public personal information to nonaffiliated third parties.

Code of Federal Regulations, 2010 CFR

2010-01-01

... established a customer relationship. (2) Unless a bank complies with this section, the bank may not, directly... within 30 days from the date the bank mailed the notices. (ii) By electronic means. A customer opens an... section electronically, and the bank allows the customer to opt out by any reasonable means within 30 days...

Mass Customization of Teaching and Training in Organizations: Design Principles and Prototype Evaluation

ERIC Educational Resources Information Center

Nistor, Nicolae; Dehne, Anina; Drews, Frank Thomas

2010-01-01

In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Idaho Transportation Department 2009 customer satisfaction survey.

DOT National Transportation Integrated Search

2010-02-01

In the summer and fall of 2009, the Idaho Transportation Department (ITD) commissioned a statewide customer satisfaction survey of Idaho residents in order to assess the overall level of satisfaction with several key areas of service provided by the ...

Base stock system for patient vs impatient customers with varying demand distribution

NASA Astrophysics Data System (ADS)

Fathima, Dowlath; Uduman, P. Sheik

2013-09-01

An optimal Base-Stock inventory policy for Patient and Impatient Customers using finite-horizon models is examined. The Base stock system for Patient and Impatient customers is a different type of inventory policy. In case of the model I, Base stock for Patient customer case is evaluated using the Truncated Exponential Distribution. The model II involves the study of Base-stock inventory policies for Impatient customer. A study on these systems reveals that the Customers wait until the arrival of the next order or the customers leaves the system which leads to lost sale. In both the models demand during the period [0, t] is taken to be a random variable. In this paper, Truncated Exponential Distribution satisfies the Base stock policy for the patient customer as a continuous model. So far the Base stock for Impatient Customers leaded to a discrete case but, in this paper we have modeled this condition into a continuous case. We justify this approach mathematically and also numerically.

Analysing Customer Opinions with Text Mining Algorithms

NASA Astrophysics Data System (ADS)

Consoli, Domenico

2009-08-01

Knowing what the customer thinks of a particular product/service helps top management to introduce improvements in processes and products, thus differentiating the company from their competitors and gain competitive advantages. The customers, with their preferences, determine the success or failure of a company. In order to know opinions of the customers we can use technologies available from the web 2.0 (blog, wiki, forums, chat, social networking, social commerce). From these web sites, useful information must be extracted, for strategic purposes, using techniques of sentiment analysis or opinion mining.

Does employee resistance during a robbery increase the risk of customer injury?

PubMed

Yau, Rebecca K; Casteel, Carri; Nocera, Maryalice; Bishop, Stephanie F; Peek-Asa, Corinne

2015-04-01

Retail business robberies can lead to employee and customer injury. Previous work demonstrates that employee resistance increases employee injury risk; limited research has investigated customer injuries. This study examines associations between employee resistance against perpetrators and the risk of customer injury. Retail and service robbery reports were obtained from a metropolitan police department. Generalized estimating equations estimated risk ratios and 95% confidence intervals (CIs). Customers were injured in 75 out of 697 robberies. Employees resisted the perpetrator in 32 out of 697 robberies. Customers had higher injury risk when employees resisted the perpetrator, compared with robberies where employees did not resist (adjusted risk ratio [95% CI], 2.6 [1.5 to 4.5]). Employee resistance against a perpetrator during a robbery increased customer injury risk. Businesses can train employees to not resist during a robbery, providing benefits for both customers and the business itself.

Efficiencies in freight & passenger routing & scheduling.

DOT National Transportation Integrated Search

2015-08-01

The problem we study concerns routing a fleet of capacitated vehicles in real time to collect : shipment orders placed by a known set of customers. On each day of operation, only a subset of : all customers request service. Some of these requests are...

Hudson Bergen light rail customer impact and retention study.

DOT National Transportation Integrated Search

2009-03-01

In order to understand the customer impact and ridership retention of the Hudson : Bergen Light Rail (HBLR) extension, NJ TRANSIT and the New Jersey Department of : Transportation (NJDOT) gathered a research team to conduct a study composed of a : pl...

They Do Not Buy It: Exploring the Extent to Which Entering First-Year Students View Themselves as Customers

ERIC Educational Resources Information Center

Saunders, Daniel B.

2015-01-01

While a number of scholars have discussed the pervasiveness of the conceptualization of students as customers, to date there has been limited reliable research examining the extent to which students actually view themselves as customers. Using a survey that was administered to a census of entering first-year students at a large public research…

A field critique of the 3-year pilot test for the CUSTOMER recreation visitor survey

Treesearch

Patrick Reed; Gwen Hirsch

1995-01-01

From 1990 to 1992, the USDA Forest Service implemented a 3-year pilot test of CUSTOMER, a standardized nationwide recreation visitor survey. Intended as a partnership between the agency's Research and National Forest System branches, CUSTOMER has been a limited success to date. By the end of 1993, nearly 20,000 recreation visitors had been interviewed in more than...

Spark innovation through empathic design.

PubMed

Leonard, D; Rayport, J F

1997-01-01

Companies are used to bringing in customers to participate in focus groups, usability laboratories, and market research surveys in order to help in the development of new products and services. And for improving products that customers know well, those tools are highly sophisticated. For example, knowledgeable customers are adept at identifying the specific scent of leather they expect in a luxury vehicle or at helping to tune the sound of a motorcycle engine to just the timbre that evokes feelings of power. But to go beyond improvements to the familiar, companies need to identify and meet needs that customers may not yet recognize. To accomplish that task, a set of techniques called empathic design can help. Rather than bring the customers to the company, empathic design calls for company representatives to watch customers using products and services in the context of their own environments. By doing so, managers can often identify unexpected uses for their products, just as the product manager of a cooking oil did when he observed a neighbor spraying the oil on the blades of a lawn mower to reduce grass buildup. They can also uncover problems that customers don't mention in surveys, as the president of Nissan Design did when he watched a couple struggling to remove the backseat of a competitor's minivan in order to transport a couch. The five-step process Dorothy Leonard and Jeffrey Rayport describe in detail is a relatively low-cost, low-risk way to identify customer needs, and it has the potential to redirect a company's existing technological capabilities toward entirely new businesses.

Introducing the MCHF/OVRP/SDMP: Multicapacitated/Heterogeneous Fleet/Open Vehicle Routing Problems with Split Deliveries and Multiproducts

PubMed Central

Yilmaz Eroglu, Duygu; Caglar Gencosman, Burcu; Cavdur, Fatih; Ozmutlu, H. Cenk

2014-01-01

In this paper, we analyze a real-world OVRP problem for a production company. Considering real-world constrains, we classify our problem as multicapacitated/heterogeneous fleet/open vehicle routing problem with split deliveries and multiproduct (MCHF/OVRP/SDMP) which is a novel classification of an OVRP. We have developed a mixed integer programming (MIP) model for the problem and generated test problems in different size (10–90 customers) considering real-world parameters. Although MIP is able to find optimal solutions of small size (10 customers) problems, when the number of customers increases, the problem gets harder to solve, and thus MIP could not find optimal solutions for problems that contain more than 10 customers. Moreover, MIP fails to find any feasible solution of large-scale problems (50–90 customers) within time limits (7200 seconds). Therefore, we have developed a genetic algorithm (GA) based solution approach for large-scale problems. The experimental results show that the GA based approach reaches successful solutions with 9.66% gap in 392.8 s on average instead of 7200 s for the problems that contain 10–50 customers. For large-scale problems (50–90 customers), GA reaches feasible solutions of problems within time limits. In conclusion, for the real-world applications, GA is preferable rather than MIP to reach feasible solutions in short time periods. PMID:25045735

Customer-experienced rapid prototyping

NASA Astrophysics Data System (ADS)

Zhang, Lijuan; Zhang, Fu; Li, Anbo

2008-12-01

In order to describe accurately and comprehend quickly the perfect GIS requirements, this article will integrate the ideas of QFD (Quality Function Deployment) and UML (Unified Modeling Language), and analyze the deficiency of prototype development model, and will propose the idea of the Customer-Experienced Rapid Prototyping (CE-RP) and describe in detail the process and framework of the CE-RP, from the angle of the characteristics of Modern-GIS. The CE-RP is mainly composed of Customer Tool-Sets (CTS), Developer Tool-Sets (DTS) and Barrier-Free Semantic Interpreter (BF-SI) and performed by two roles of customer and developer. The main purpose of the CE-RP is to produce the unified and authorized requirements data models between customer and software developer.

Midmarket Solar Policies in the United States: A Guide for Midsized Solar Customers

DOE Office of Scientific and Technical Information (OSTI.GOV)

Tian, Tian; Liu, Chang; O'Shaughnessy, Eric

The midscale market for solar photovoltaics (PV) has not experienced the same high growth rate as residential- or utility-scale market segments in the past five years when solar PV deployment increased rapidly. Midscale solar can be defined as behind-the-meter solar PV between 50 kilowatts and 2 megawatts adopted by multi-housing residential, commercial, industrial, non-profit, and other entities. A number of challenges face the midscale segment, including difficulties in contracting, mismatch between tenant lease and PV financing terms, high transaction costs relative to project sizes, and inefficiencies in matching prospective projects with capital. The changing policy landscape across U.S. states providesmore » both opportunities and challenges to midmarket solar. Some states, such as California, are expanding system capacity limits for policies such as net metering, thus enabling a wider range of customers to benefit from excess generation. A number of states and utilities are making changes to rate design to introduce new or higher user fees for solar customers or reduced tariffs for net metering, which decrease the value of solar generation. An understanding of these policies relative to project feasibility and economics is important for prospective customers to make informed decisions to adopt solar PV. This guide complements existing solar policy resources to help potential customers navigate through the policy landscape in order to make informed decisions for their solar investment. The first part of this guide introduces the key solar policies necessary for policy-based decision-making, which involves using knowledge of a solar policy to improve project economics and efficiency. Policies that could result in policy-based decisions include interconnection standards, net metering, user fees, incentives, and third-party ownership policies. The goal of this section is to equip prospective customers and project developers with the tools necessary to understand and use solar policies in a dynamic policy environment. The second part of this guide provides a complete, state-by-state inventory of midmarket solar policies for potential customers and developers to use as reference when making policy-based decisions. Although solar policies are dynamic, the profiles provide a framework for assessing policies to build the parameters that could be used to determine feasibility and structure of a solar PV system for midmarket customers and developers.« less

77 FR 70708 - VA Acquisition Regulation: Electronic Submission of Payment Requests

Federal Register 2010, 2011, 2012, 2013, 2014

2012-11-27

... payment requests in electronic form in order to enhance customer service, departmental productivity, and... to enhance customer service, departmental productivity, and adoption of innovative information... economy, a sector of the economy, productivity, competition, jobs, the environment, public health or...

3 CFR 13571 - Executive Order 13571 of April 27, 2011. Streamlining Service Delivery and Improving Customer...

Code of Federal Regulations, 2012 CFR

2012-01-01

... performance against the best in business. This effort to “put people first” was an important step. It was... Office of Science and Technology Policy shall assist and support agencies in developing customer service...

7 CFR 1214.101 - Definitions.

Code of Federal Regulations, 2012 CFR

2012-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

7 CFR 1214.101 - Definitions.

Code of Federal Regulations, 2013 CFR

2013-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

7 CFR 1214.101 - Definitions.

Code of Federal Regulations, 2014 CFR

2014-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

7 CFR 1767.28 - Customer accounts expenses.

Code of Federal Regulations, 2010 CFR

2010-01-01

... performed by meter readers and the work represents a minor activity incidental to regular meter reading... funds or to insurance companies for pension purposes. 2. Group and life insurance premiums (credit... used, and expenses incurred in work on customer applications, contracts, orders, credit investigations...

The interplay between customer participation and difficulty of design examples in the online designing process and its effect on customer satisfaction: mediational analyses.

PubMed

Chang, Chia-Chi; Chen, Hui-Yun; Huang, I-Chiang

2009-04-01

In the current consumer-centric economy, consumers increasingly desire the opportunity to design their own products in order to express more effectively their self-image. Mass customization, based on efficient and flexible modulization designs, has provided individualized products to satisfy this desire. This work presents an experiment employed to demonstrate that customer participation leads to higher satisfaction. Specifically, the increment in customer satisfaction due to participation is greater when an easy example is provided than when either no example or a difficult one is provided. Additionally, self-congruity plays a mediating role on the customer participation-satisfaction relationship, and this mediating effect varies across different levels of the design example provided in the design process. When an easy design example is present, customer participation has a direct effect on satisfaction, in addition to the indirect effect of self-congruity. When a difficult example is provided, customer participation does not have incremental effects on either self-congruity or customer satisfaction. Finally, when no design example is shown to customers, contrary to our expectation, participation still enhances customer satisfaction due to an increased sense of self-congruity.

Variables contributing to an excellent customer service management profile within the regulated electric utility industry: A comparison of self-concept with customer satisfaction for customer service management

DOE Office of Scientific and Technical Information (OSTI.GOV)

Johnson, L.E.

1991-01-01

This research sought to address the relationship between self-concept and customer satisfaction: can customer satisfaction with a major electric utility be explained in terms of the self-reported, self-concept of the utility's managers The population to which the results of this study were generalized consisted of customer service managers in public electric utilities across the United States. In order to represent this population, a sample was selected consisting of customer service managers at a midwestern electric utility based in a large metropolitan area. Participants in this study were managers of four direct customer contact service organizations within six geographic division organizations.more » The methodology included comparisons of these four customer contact service organizations on twelve independent, self-concept variables and six customer satisfaction dependent variables using Analysis of Variance (ANOVA), Scheffe' tests, Chi-Square, and Stepwise multiple regression. The groups were found not to be significantly different and knowledge of the self-concept scores for managers will not increase the ability to predict customer satisfaction over no knowledge of self-concept scores.« less

Custom vs conventional PRK: a prospective, randomized, contralateral eye comparison of postoperative visual function.

PubMed

Mifflin, Mark D; Hatch, Bryndon B; Sikder, Shameema; Bell, James; Kurz, Christopher J; Moshirfar, Majid

2012-02-01

To determine whether VISX S4 (VISX Inc) custom photorefractive keratectomy (PRK) results in better visual outcomes than VISX S4 conventional PRK. Photorefractive keratectomy was performed on 80 eyes from 40 patients in this randomized, prospective, contralateral eye study. Dominant eyes were randomized to one group with the fellow eye receiving the alternate treatment. Primary outcome measures included uncorrected distance visual acuity (UDVA), corrected distance visual acuity (CDVA), contrast sensitivity, and root-mean-square (RMS) higher order aberrations. Mean UDVA was -0.023±0.099 (20/19) in the custom group and -0.044±0.080 (20/18) in the conventional group 6 months after surgery (P=.293). Mean CDVA was -0.073±0.067 (20/17) in the custom group and -0.079±0.071 (20/17) in the conventional group 6 months after surgery (P=.659). Total higher order aberration RMS and spherical aberration increased in both groups compared to preoperative values (P<.05). Coma increased in the conventional group (P<.05) whereas it was similar to preoperative values in the custom group. No significant differences were noted in induction of trefoil. Custom and conventional PRK were shown to be safe and effective with excellent visual acuity and contrast sensitivity performance at 6 and 12 months. Conventional PRK induced more coma than custom PRK; however, this did not seem to correlate with clinical outcomes. Copyright 2012, SLACK Incorporated.

Customized altitude-azimuth mount for a raster-scanning Fourier transform spectrometer

NASA Astrophysics Data System (ADS)

Durrenberger, Jed E.; Gutman, William M.; Gammill, Troy D.; Grover, Dennis H.

1996-10-01

Applications of the Army Research Laboratory Mobile Atmospheric Spectrometer Remote Sensing Rover required development of a customized computer-controlled mount to satisfy a variety of requirements within a limited budget. The payload was designed to operate atop a military electronics shelter mounted on a 4-wheel drive truck to be above most atmospheric ground turbulence. Pointing orientation in altitude is limited by constraints imposed by use of a liquid nitrogen detector Dewar in the spectrometer. Stepper motor drives and control system are compatible with existing custom software used with other instrumentation for controlled incremental raster stepping. The altitude axis passes close to the center of gravity of the complete payload to minimize load eccentricity and drive torque requirements. Dovetail fixture mounting enables quick service and fine adjustment of balance to minimize stepper/gearbox drive backlash through the limited orientation range in altitude. Initial applications to characterization of remote gas plumes have been successful.

Impact of Alternative Rate Structures on Distributed Solar Customer Electricity Bills

DOE Office of Scientific and Technical Information (OSTI.GOV)

McLaren, Joyce A

Electric utilities are increasingly proposing changes to residential rate structures, in order to address concerns about their inability to recover fixed system costs from customers with grid connected distributed generation. The most common proposals have been to increase fixed charges, set minimum bills or instigate residential demand charges. This presentation provides results of an analysis to explore how these rate design alternatives impact electricity bills for PV and non-PV customers.

Customer response to day-ahead wholesale market electricity prices: Case study of RTP program experience in New York

DOE Office of Scientific and Technical Information (OSTI.GOV)

Goldman, C.; Hopper, N.; Sezgen, O.

2004-07-01

There is growing interest in policies, programs and tariffs that encourage customer loads to provide demand response (DR) to help discipline wholesale electricity markets. Proposals at the retail level range from eliminating fixed rate tariffs as the default service for some or all customer groups to reinstituting utility-sponsored load management programs with market-based inducements to curtail. Alternative rate designs include time-of-use (TOU), day-ahead real-time pricing (RTP), critical peak pricing, and even pricing usage at real-time market balancing prices. Some Independent System Operators (ISOs) have implemented their own DR programs whereby load curtailment capabilities are treated as a system resource andmore » are paid an equivalent value. The resulting load reductions from these tariffs and programs provide a variety of benefits, including limiting the ability of suppliers to increase spot and long-term market-clearing prices above competitive levels (Neenan et al., 2002; Boren stein, 2002; Ruff, 2002). Unfortunately, there is little information in the public domain to characterize and quantify how customers actually respond to these alternative dynamic pricing schemes. A few empirical studies of large customer RTP response have shown modest results for most customers, with a few very price-responsive customers providing most of the aggregate response (Herriges et al., 1993; Schwarz et al., 2002). However, these studies examined response to voluntary, two-part RTP programs implemented by utilities in states without retail competition.1 Furthermore, the researchers had limited information on customer characteristics so they were unable to identify the drivers to price response. In the absence of a compelling characterization of why customers join RTP programs and how they respond to prices, many initiatives to modernize retail electricity rates seem to be stymied.« less

Customer-focused service management: driving change up the hierarchy and outward.

PubMed

Schonberger, R J

1998-02-01

The modern management revolution, which has quality and customer service at its core, is incomplete. The customer mindset is strongest in frontline operations and growing in support functions. Too often, however, the strategic hierarchy has been left out--still taking its marching orders from the skittish, myopic financial community centered in Wall Street, the City of London, and other meccas of money. Superior organizations, largely in manufacturing thus far, are taking steps toward correcting this deficiency. Their approach is to reorient using customer-focused principles that are attractive to all parties, including external partners.

Tabu search algorithm for the distance-constrained vehicle routing problem with split deliveries by order.

PubMed

Xia, Yangkun; Fu, Zhuo; Pan, Lijun; Duan, Fenghua

2018-01-01

The vehicle routing problem (VRP) has a wide range of applications in the field of logistics distribution. In order to reduce the cost of logistics distribution, the distance-constrained and capacitated VRP with split deliveries by order (DCVRPSDO) was studied. We show that the customer demand, which can't be split in the classical VRP model, can only be discrete split deliveries by order. A model of double objective programming is constructed by taking the minimum number of vehicles used and minimum vehicle traveling cost as the first and the second objective, respectively. This approach contains a series of constraints, such as single depot, single vehicle type, distance-constrained and load capacity limit, split delivery by order, etc. DCVRPSDO is a new type of VRP. A new tabu search algorithm is designed to solve the problem and the examples testing show the efficiency of the proposed algorithm. This paper focuses on constructing a double objective mathematical programming model for DCVRPSDO and designing an adaptive tabu search algorithm (ATSA) with good performance to solving the problem. The performance of the ATSA is improved by adding some strategies into the search process, including: (a) a strategy of discrete split deliveries by order is used to split the customer demand; (b) a multi-neighborhood structure is designed to enhance the ability of global optimization; (c) two levels of evaluation objectives are set to select the current solution and the best solution; (d) a discriminating strategy of that the best solution must be feasible and the current solution can accept some infeasible solution, helps to balance the performance of the solution and the diversity of the neighborhood solution; (e) an adaptive penalty mechanism will help the candidate solution be closer to the neighborhood of feasible solution; (f) a strategy of tabu releasing is used to transfer the current solution into a new neighborhood of the better solution.

Tabu search algorithm for the distance-constrained vehicle routing problem with split deliveries by order

PubMed Central

Xia, Yangkun; Pan, Lijun; Duan, Fenghua

2018-01-01

The vehicle routing problem (VRP) has a wide range of applications in the field of logistics distribution. In order to reduce the cost of logistics distribution, the distance-constrained and capacitated VRP with split deliveries by order (DCVRPSDO) was studied. We show that the customer demand, which can’t be split in the classical VRP model, can only be discrete split deliveries by order. A model of double objective programming is constructed by taking the minimum number of vehicles used and minimum vehicle traveling cost as the first and the second objective, respectively. This approach contains a series of constraints, such as single depot, single vehicle type, distance-constrained and load capacity limit, split delivery by order, etc. DCVRPSDO is a new type of VRP. A new tabu search algorithm is designed to solve the problem and the examples testing show the efficiency of the proposed algorithm. This paper focuses on constructing a double objective mathematical programming model for DCVRPSDO and designing an adaptive tabu search algorithm (ATSA) with good performance to solving the problem. The performance of the ATSA is improved by adding some strategies into the search process, including: (a) a strategy of discrete split deliveries by order is used to split the customer demand; (b) a multi-neighborhood structure is designed to enhance the ability of global optimization; (c) two levels of evaluation objectives are set to select the current solution and the best solution; (d) a discriminating strategy of that the best solution must be feasible and the current solution can accept some infeasible solution, helps to balance the performance of the solution and the diversity of the neighborhood solution; (e) an adaptive penalty mechanism will help the candidate solution be closer to the neighborhood of feasible solution; (f) a strategy of tabu releasing is used to transfer the current solution into a new neighborhood of the better solution. PMID:29763419

19 CFR 207.111 - Prehearing conference.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 3 2014-04-01 2014-04-01 false Prehearing conference. 207.111 Section 207.111 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS... the course of the hearing; and (e) Such other matters as may aid in the orderly and expeditious...

19 CFR 354.10 - Discovery.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 3 2014-04-01 2014-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

19 CFR 354.10 - Discovery.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 3 2011-04-01 2011-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

19 CFR 354.10 - Discovery.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

19 CFR 354.10 - Discovery.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

19 CFR 354.10 - Discovery.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

47 CFR 301.6 - Retailer participation.

Code of Federal Regulations, 2010 CFR

2010-10-01

... responsible for checking consumer or household eligibility but shall report to NTIA suspicious patterns of customer behavior. (4) Use commercially reasonable methods to order and manage inventory to meet customer... requires the retailers to self certify that they: (A) Have been engaged in the consumer electronics retail...

12 CFR 12.7 - Securities trading policies and procedures.

Code of Federal Regulations, 2010 CFR

2010-01-01

... registered broker/dealers; (ii) Execute transactions in securities for customers; or (iii) Process orders for... investment recommendations or decisions for the accounts of customers; (ii) Participate in the determination of the recommendations or decisions; or (iii) In connection with their duties, obtain information...

19 CFR 122.50 - General order merchandise.

Code of Federal Regulations, 2010 CFR

2010-04-01

... appropriate Customs-authorized electronic data interchange system. Failure to provide such notification may...-authorized electronic data interchange system. If the party fails to notify Customs of the unentered... merchandise or baggage to a bonded warehouse certified by the port director as qualified to receive general...

19 CFR 122.50 - General order merchandise.

Code of Federal Regulations, 2011 CFR

2011-04-01

... appropriate Customs-authorized electronic data interchange system. Failure to provide such notification may...-authorized electronic data interchange system. If the party fails to notify Customs of the unentered... merchandise or baggage to a bonded warehouse certified by the port director as qualified to receive general...

19 CFR 123.10 - General order merchandise.

Code of Federal Regulations, 2011 CFR

2011-04-01

... shall be provided in writing or by any appropriate Customs-authorized electronic data interchange system... any appropriate Customs-authorized electronic data interchange system. If the party fails to notify... unreleased and unentered merchandise or baggage to a bonded warehouse certified by the port director as...

19 CFR 123.10 - General order merchandise.

Code of Federal Regulations, 2010 CFR

2010-04-01

... shall be provided in writing or by any appropriate Customs-authorized electronic data interchange system... any appropriate Customs-authorized electronic data interchange system. If the party fails to notify... unreleased and unentered merchandise or baggage to a bonded warehouse certified by the port director as...

Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.

PubMed

Salanova, Marisa; Agut, Sonia; Peiró, José María

2005-11-01

This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and customer loyalty. Structural equation modeling analyses were consistent with a full mediation model in which organizational resources and work engagement predict service climate, which in turn predicts employee performance and then customer loyalty. Further analyses revealed a potential reciprocal effect between service climate and customer loyalty. Implications of the study are discussed, together with limitations and suggestions for future research. ((c) 2005 APA, all rights reserved).

Consumer Expectations of Online Services in the Insurance Industry: An Exploratory Study of Drivers and Outcomes.

PubMed

Méndez-Aparicio, M Dolores; Izquierdo-Yusta, Alicia; Jiménez-Zarco, Ana I

2017-01-01

Today, the customer-brand relationship is fundamental to a company's bottom line, especially in the service sector and with services offered via online channels. In order to maximize its effects, organizations need (1) to know which factors influence the formation of an individual's service expectations in an online environment; and (2) to establish the influence of these expectations on customers' likelihood of recommending a service before they have even used it. In accordance with the TAM model (Davis, 1989; Davis et al., 1992), the TRA model (Fishbein and Ajzen, 1975), the extended UTAUT model (Venkatesh et al., 2012), and the approach described by Alloza (2011), this work proposes a theoretical model of the antecedents and consequences of consumer expectations of online services. In order to validate the proposed theoretical model, a sample of individual insurance company customers was analyzed. The results showed, first, the importance of customers' expectations with regard to the intention to recommend the "private area" of the company's website to other customers prior to using it themselves. They also revealed the importance to expectations of the antecedents perceived usefulness, ease of use, frequency of use, reputation, and subjective norm.

Tourism guide cloud service quality: What actually delights customers?

PubMed

Lin, Shu-Ping; Yang, Chen-Lung; Pi, Han-Chung; Ho, Thao-Minh

2016-01-01

The emergence of advanced IT and cloud services has beneficially supported the information-intensive tourism industry, simultaneously caused extreme competitions in attracting customers through building efficient service platforms. On response, numerous nations have implemented cloud platforms to provide value-added sightseeing information and personal intelligent service experiences. Despite these efforts, customers' actual perspectives have yet been sufficiently understood. To bridge the gap, this study attempts to investigate what aspects of tourism cloud services actually delight customers' satisfaction and loyalty. 336 valid survey questionnaire answers were analyzed using structural equation modeling method. The results prove positive impacts of function quality, enjoyment, multiple visual aids, and information quality on customers' satisfaction as well as of enjoyment and satisfaction on use loyalty. The findings hope to provide helpful references of customer use behaviors for enhancing cloud service quality in order to achieve better organizational competitiveness.

Selective precipitation of potassium in seawater samples for improving the sensitivity of plain γ-ray spectrometry

DOE Office of Scientific and Technical Information (OSTI.GOV)

Ferrante, Marco, E-mail: marco.ferrante@lngs.infn.it; De Angelis, Francesco, E-mail: francesco.deangelis@univaq.it; Nisi, Stefano, E-mail: stefano.nisi@lngs.infn.it

2015-08-17

An analytical method is presented to reduce the amount of {sup 40}K in sea water samples, in order to lower its interference in γ-ray analysis below 1.4 MeV due to the Compton continuum. Sodium tetraphenylborate was used to successfully precipitate {sup 40}K in the samples. A custom procedure for precipitation of potassium was developed and it was evaluated for its selectivity, reproducibility and efficiency, using conventional analytical techniques such as atomic absorption spectrophotometry and inductively coupled plasma mass spectrometry (ICP-MS). This work has shown that the selective precipitation of potassium with sodium tetraphenylborate has led to a decrease of detectionmore » limit of radio nuclides such as {sup 238}U, {sup 226}Ra, {sup 228}Ra, {sup 137}Cs, {sup 134}Cs, {sup 133}I, {sup 134}I, {sup 60}Co in γ-analysis. In particular, the detection limit for nuclides with emissions in the energy window energy below 1400 keV is improved by almost one order of magnitude.« less

Mit castor satellite: Design, implementation, and testing of the communication system

NASA Astrophysics Data System (ADS)

Babuscia, Alessandra; McCormack, Matthew Michael; Munoz, Michael; Parra, Spencer; Miller, David W.

2012-12-01

Cathode Anode Satellite Thruster for Orbital Reposition (CASTOR) is an orbital manoeuvre and transfer micro-satellite bus developed at MIT Space System Laboratory. The technical objective of the mission is achieving 1 km/s of delta-V over a 1 year mission in Low Earth Orbit (LEO). This will be accomplished using a novel electric propulsion system, the Diverging Cusped Field Thruster (DCFT), which enables high efficiency orbital changes of the ESPA-ring class satellite. CASTOR is capable of improving rapid access to space capabilities by providing an orbital transfer platform with a very high performance to mass ratio, thus greatly reducing launch costs and allowing for highly efficient orbital manoeuvre. Furthermore, CASTOR is highly scalable and modular, allowing it to be adapted to a wide range of scales and applications. CASTOR is developed as part of the University Nanosatellite Program (UNP) funded by Air Force Research Laboratory (AFRL). In order to accomplish CASTOR mission objective, a highly optimized, scalable, light weight, and low cost communication system needed to be developed. These constraints imply the development of trade studies to select the final communication system architecture able to maximize the amount of data transmitted, while guaranteeing reliability, redundancy and limited mass, power consumption, and cost. A special attention is also required to guarantee a reliable communication system in cases of tumbling, or in case of strong Doppler shift which is inevitable due to the high delta-V capabilities of the vehicle. In order to accomplish all the mission requirements, different features have been introduced in the design of the communication system for this mission. Specifically, customized patch antennas have been realized, and a customized communication protocol has been designed and implemented. The communication subsystem has been validated through an intense testing campaign which included software tests in the laboratory, hardware tests in anechoic chamber, and in flight tests through a balloon experiment. The article presents an overview of CASTOR mission, a presentation of the trade studies analysis and of the final communication architecture selected, a description of the customized antenna developed, of the customized protocol designed, and a presentation of the results of the tests performed.

Creating customer value by streamlining business processes.

PubMed

Vantrappen, H

1992-02-01

Much of the strategic preoccupation of senior managers in the 1990s is focusing on the creation of customer value. Companies are seeking competitive advantage by streamlining the three processes through which they interact with their customers: product creation, order handling and service assurance. 'Micro-strategy' is a term which has been coined for the trade-offs and decisions on where and how to streamline these three processes. The article discusses micro-strategies applied by successful companies.

Measuring Satisfaction in the Program Manager, Procuring Contracting Officer Relationship

DTIC Science & Technology

1997-12-01

understand customer satisfaction. In the early 1970s, consumer satisfaction began to emerge as a legitimate field of inquiry. Pfaff (as cited in Churchill...piece of correspondence and advertisement , as well as at all meetings. 2. Seek to delight their customers . These companies go out of their way to...were directed to analyze the extent to which their customers were satisfied with the agency’s products/services. To comply with this Executive Order

77 FR 35732 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-14

... important Exchange function to provide an opportunity to all market participants to trade against Customer... traded under the symbol MNX (``MNX'') as follows: Non-NOM market NOM market Customer Professional Firm... order resting on the NOM book. [[Page 35733

19 CFR 212.23 - Comments by other parties.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Comments by other parties. 212.23 Section 212.23 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT... participation in order to permit full exploration of matters raised in the comments. ...

19 CFR 212.23 - Comments by other parties.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 3 2013-04-01 2013-04-01 false Comments by other parties. 212.23 Section 212.23 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT... participation in order to permit full exploration of matters raised in the comments. ...

19 CFR 212.23 - Comments by other parties.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 3 2014-04-01 2014-04-01 false Comments by other parties. 212.23 Section 212.23 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT... participation in order to permit full exploration of matters raised in the comments. ...

19 CFR 212.23 - Comments by other parties.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 3 2011-04-01 2011-04-01 false Comments by other parties. 212.23 Section 212.23 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT... participation in order to permit full exploration of matters raised in the comments. ...

19 CFR 212.23 - Comments by other parties.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 3 2012-04-01 2012-04-01 false Comments by other parties. 212.23 Section 212.23 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT... participation in order to permit full exploration of matters raised in the comments. ...

Global Diversity and Leadership.

ERIC Educational Resources Information Center

Ruiz, Art

2003-01-01

Argues that global diversity has become a business imperative in today's business climate. Global diversity is of core importance even for companies that are considered domestic. Suggests community colleges need help in understanding their customer base and their shifting values in order to meet their needs and win customer loyalty. (NB)

75 FR 16425 - Submission for OMB Review; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-01

... DEPARTMENT OF COMMERCE Patent and Trademark Office Submission for OMB Review; Comment Request The United States Patent and Trademark Office (USPTO), in order to extend the public comment period due to a... Patent and Trademark Office (USPTO). Title: Customer Input--Patent and Trademark Customer Surveys. Form...

Identifying web usage behavior of bank customers

NASA Astrophysics Data System (ADS)

Araya, Sandro; Silva, Mariano; Weber, Richard

2002-03-01

The bank Banco Credito e Inversiones (BCI) started its virtual bank in 1996 and its registered customers perform currently more than 10,000 Internet transactions daily, which typically cause les than 10% of traditional transaction costs. Since most of the customers are still not registered for online banking, one of the goals of the virtual bank is to increase then umber of registered customers. Objective of the presented work was to identify customers who are likely to perform online banking but still do not use this medium for their transactions. This objective has been reached by determining profiles of registered customers who perform many transactions online. Based on these profiles the bank's Data Warehouse is explored for twins of these heavy users that are still not registered for online banking. We applied clustering in order to group the registered customers into five classes. One of these classes contained almost 30% of all registered customers and could clearly be identified as class of heavy users. Next a neural network assigned online customers to the previously found five classes. Applying the network trained on online customers to all the bank customers identified twins of heavy users that, however had not performed online transactions so far. A mailing to these candidates informing about the advantages of online banking doubled the number of registrations compared to previous campaigns.

19 CFR 127.22 - Place of sale.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Place of sale. 127.22 Section 127.22 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.22 Place of sale. The port director, in his discretion, may authorize the sale of merchandise subject to...

78 FR 57916 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-09-20

... Relating to Amendments to the Discovery Guide Used in Customer Arbitration Proceedings, as Modified by... update the Discovery Guide (``Guide'') used in customer arbitration proceedings.\\1\\ According to FINRA, the Guide supplements the discovery rules contained in the FINRA Code of Arbitration Procedure for...

75 FR 32911 - Preliminary Results of Antidumping Duty Administrative Review: Circular Welded Carbon Steel Pipes...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-10

... for convenience and customs purposes, the written description of the merchandise subject to this order... and unaffiliated customers, net of all movement charges, direct selling expenses, and packing. Where... market prices, less any applicable movement charges, discounts, rebates, and direct and indirect selling...

19 CFR 127.22 - Place of sale.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Place of sale. 127.22 Section 127.22 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.22 Place of sale. The port director, in his discretion, may authorize the sale of merchandise subject to...

26 CFR 48.4216(a)-2 - Exclusions from sale price.

Code of Federal Regulations, 2010 CFR

2010-04-01

..., delivery, insurance, installation, and similar expense incurred after shipment to a customer begins, in response to the customer's order, pursuant to a bona fide sale. However, costs of such nature incurred by a... excludible. In general, unless the taxpayer establishes to the satisfaction of the district director that...

77 FR 37735 - Agency Information Collection Activities: Request for Comments for a New Information Collection

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-22

... p.m. ET, Monday through Friday, except Federal holidays. FOR FURTHER INFORMATION CONTACT: Michael... from 8 a.m. to 5 p.m., Monday through Friday, except Federal holidays. SUPPLEMENTARY INFORMATION: Title: Customer Satisfaction Surveys. Background: Executive Order 12862, ``Setting Customer Service Standards...

75 FR 6769 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-10

... To Amend the Hearing Location Rules of the Codes of Arbitration Procedure for Customer and Industry... expand the criteria for selecting a hearing location for an arbitration proceeding. The proposed rule..., 2010. II. Description of the Proposed Rule Change Hearing Location Selection Under the Customer Code...

19 CFR 354.12 - Hearing.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 3 2010-04-01 2010-04-01 false Hearing. 354.12 Section 354.12 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.12 Hearing. (a) Scheduling of hearing. The presiding official will schedule the hearing at a reasonable time, date, and place, which will be...

17 CFR 31.11 - Disclosure.

Code of Federal Regulations, 2010 CFR

2010-04-01

... prospective leverage customer a signed and dated copy of the risk disclosure statement contained in such... offered by the person soliciting the order therefor, and shall contain: (1) The following bold-faced risk... RISK AND ARE NOT SUITABLE FOR MANY MEMBERS OF THE PUBLIC. THE LEVERAGE CUSTOMER SHOULD BE AWARE THAT...

77 FR 34391 - Submission for OMB Review; Comment Request Generic Clearance to Conduct Voluntary Customer...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-11

...; Comment Request Generic Clearance to Conduct Voluntary Customer/Partner Surveys SUMMARY: Under the.../Partner Surveys; Type of Information Collection Request: Extension of currently approved collection [OMB...: Executive Order 12962 directed agencies that provide significant services directly to the public to survey...

25 CFR 141.19 - Check cashing.

Code of Federal Regulations, 2010 CFR

2010-04-01

... cashing a draft, check or money order. (b) A reservation business owner or employee may advise a customer... or any other obligation the customer owes to the business, but in no event may the owner or employee... INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR FINANCIAL ACTIVITIES BUSINESS PRACTICES ON THE NAVAJO, HOPI...

78 FR 13914 - Proposed Collection; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-01

... customer surveys designed to determine the kinds and quality of services our beneficiaries, claimants... purpose of information collection: Voluntary Customer Surveys in Accordance with E.O. 12862; OMB 3220-0192.... The surveys are limited to data collections that solicit strictly voluntary opinions, and do not...

Providing Limited Local Electric Service During a Major Grid Outage: A First Assessment Based on Customer Willingness to Pay.

PubMed

Baik, Sunhee; Morgan, M Granger; Davis, Alexander L

2018-02-01

While they are rare, widespread blackouts of the bulk power system can result in large costs to individuals and society. If local distribution circuits remain intact, it is possible to use new technologies including smart meters, intelligent switches that can change the topology of distribution circuits, and distributed generation owned by customers and the power company, to provide limited local electric power service. Many utilities are already making investments that would make this possible. We use customers' measured willingness to pay to explore when the incremental investments needed to implement these capabilities would be justified. Under many circumstances, upgrades in advanced distribution systems could be justified for a customer charge of less than a dollar a month (plus the cost of electricity used during outages), and would be less expensive and safer than the proliferation of small portable backup generators. We also discuss issues of social equity, extreme events, and various sources of underlying uncertainty. © 2017 Society for Risk Analysis.

Integrated model for pricing, delivery time setting, and scheduling in make-to-order environments

NASA Astrophysics Data System (ADS)

Garmdare, Hamid Sattari; Lotfi, M. M.; Honarvar, Mahboobeh

2018-03-01

Usually, in make-to-order environments which work only in response to the customer's orders, manufacturers for maximizing the profits should offer the best price and delivery time for an order considering the existing capacity and the customer's sensitivity to both the factors. In this paper, an integrated approach for pricing, delivery time setting and scheduling of new arrival orders are proposed based on the existing capacity and accepted orders in system. In the problem, the acquired market demands dependent on the price and delivery time of both the manufacturer and its competitors. A mixed-integer non-linear programming model is presented for the problem. After converting to a pure non-linear model, it is validated through a case study. The efficiency of proposed model is confirmed by comparing it to both the literature and the current practice. Finally, sensitivity analysis for the key parameters is carried out.

Robust Multivariable Optimization and Performance Simulation for ASIC Design

NASA Technical Reports Server (NTRS)

DuMonthier, Jeffrey; Suarez, George

2013-01-01

Application-specific-integrated-circuit (ASIC) design for space applications involves multiple challenges of maximizing performance, minimizing power, and ensuring reliable operation in extreme environments. This is a complex multidimensional optimization problem, which must be solved early in the development cycle of a system due to the time required for testing and qualification severely limiting opportunities to modify and iterate. Manual design techniques, which generally involve simulation at one or a small number of corners with a very limited set of simultaneously variable parameters in order to make the problem tractable, are inefficient and not guaranteed to achieve the best possible results within the performance envelope defined by the process and environmental requirements. What is required is a means to automate design parameter variation, allow the designer to specify operational constraints and performance goals, and to analyze the results in a way that facilitates identifying the tradeoffs defining the performance envelope over the full set of process and environmental corner cases. The system developed by the Mixed Signal ASIC Group (MSAG) at the Goddard Space Flight Center is implemented as a framework of software modules, templates, and function libraries. It integrates CAD tools and a mathematical computing environment, and can be customized for new circuit designs with only a modest amount of effort as most common tasks are already encapsulated. Customization is required for simulation test benches to determine performance metrics and for cost function computation.

A customer-insight led approach to building operational resilience.

PubMed

Passey, Fi

2018-01-01

High-profile failures over the past few years have led to the disruption of banking services in the UK, with some banks' customers left unable to make or receive payments, check balances or access cash for days or weeks. Technological advances and a push towards remote channels have increased customer expectations of 'always on' - any time, any place, anywhere - and with disruptions lasting anything from a few minutes to nearly a month, the regulator is also taking an interest. Nationwide Building Society has responded positively to this challenge by defining its operational resilience strategy, a long-term plan aimed at minimising the likelihood and impact of future disruptions. Customer research was used in order to understand customer expectations, as well as define and prioritise its end-to-end customer journeys, known as business service lines. A comprehensive mapping exercise facilitated the development of strategies and investment projects to address identified vulnerabilities and increase resilience.

An analysis of the number of parking bays and checkout counters for a supermarket using SAS simulation studio

NASA Astrophysics Data System (ADS)

Kar, Leow Soo

2014-07-01

Two important factors that influence customer satisfaction in large supermarkets or hypermarkets are adequate parking facilities and short waiting times at the checkout counters. This paper describes the simulation analysis of a large supermarket to determine the optimal levels of these two factors. SAS Simulation Studio is used to model a large supermarket in a shopping mall with car park facility. In order to make the simulation model more realistic, a number of complexities are introduced into the model. For example, arrival patterns of customers vary with the time of the day (morning, afternoon and evening) and with the day of the week (weekdays or weekends), the transport mode of arriving customers (by car or other means), the mode of payment (cash or credit card), customer shopping pattern (leisurely, normal, exact) or choice of checkout counters (normal or express). In this study, we focus on 2 important components of the simulation model, namely the parking area, the normal and express checkout counters. The parking area is modeled using a Resource Pool block where one resource unit represents one parking bay. A customer arriving by car seizes a unit of the resource from the Pool block (parks car) and only releases it when he exits the system. Cars arriving when the Resource Pool is empty (no more parking bays) leave without entering the system. The normal and express checkouts are represented by Server blocks with appropriate service time distributions. As a case study, a supermarket in a shopping mall with a limited number of parking bays in Bangsar was chosen for this research. Empirical data on arrival patterns, arrival modes, payment modes, shopping patterns, service times of the checkout counters were collected and analyzed to validate the model. Sensitivity analysis was also performed with different simulation scenarios to identify the parameters for the optimal number the parking spaces and checkout counters.

Embedded spacecraft thermal control using ultrasonic consolidation

NASA Astrophysics Data System (ADS)

Clements, Jared W.

Research has been completed in order to rapidly manufacture spacecraft thermal control technologies embedded in spacecraft structural panels using ultrasonic consolidation. This rapid manufacturing process enables custom thermal control designs in the time frame necessary for responsive space. Successfully embedded components include temperature sensors, heaters, wire harnessing, pre-manufactured heat pipes, and custom integral heat pipes. High conductivity inserts and custom integral pulsating heat pipes were unsuccessfully attempted. This research shows the viability of rapid manufacturing of spacecraft structures with embedded thermal control using ultrasonic consolidation.

Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies.

PubMed

Orenga-Roglá, Sergio; Chalmeta, Ricardo

2016-01-01

The emergence of Web 2.0 and Big Data technologies has allowed a new customer relationship strategy based on interactivity and collaboration called Social Customer Relationship Management (Social CRM) to be created. This enhances customer engagement and satisfaction. The implementation of Social CRM is a complex task that involves different organisational, human and technological aspects. However, there is a lack of methodologies to assist companies in these processes. This paper shows a novel methodology that helps companies to implement Social CRM, taking into account different aspects such as social customer strategy, the Social CRM performance measurement system, the Social CRM business processes, or the Social CRM computer system. The methodology was applied to one company in order to validate and refine it.

Determination of optimal lot size and production rate for multi-production channels with limited capacity

NASA Astrophysics Data System (ADS)

Huang, Yeu-Shiang; Wang, Ruei-Pei; Ho, Jyh-Wen

2015-07-01

Due to the constantly changing business environment, producers often have to deal with customers by adopting different procurement policies. That is, manufacturers confront not only predictable and regular orders, but also unpredictable and irregular orders. In this study, from the perspective of upstream manufacturers, both regular and irregular orders are considered in coping with the situation in which an uncertain demand is faced by the manufacturer, and a capacity confirming mechanism is used to examine such demand. If the demand is less than or equal to the capacity of the ordinary production channel, the general supply channel is utilised to fully account for the manufacturing process, but if the demand is greater than the capacity of the ordinary production channel, the contingency production channel would be activated along with the ordinary channel to satisfy the upcoming high demand. Besides, the reproductive property of the probability distribution is employed to represent the order quantity of the two types of demand. Accordingly, the optimal production rates and lot sizes for both channels are derived to provide managers with insights for further production planning.

Exploring the effects of individual customer incivility encounters on employee incivility: the moderating roles of entity (in)civility and negative affectivity.

PubMed

Walker, David D; van Jaarsveld, Danielle D; Skarlicki, Daniel P

2014-01-01

Incivility between customers and employees is common in many service organizations. These encounters can have negative outcomes for employees, customers, and the organization. To date, researchers have tended to study incivility as an aggregated and accumulated phenomenon (entity perspective). In the present study, we examined incivility as it occurs during a specific service encounter (event perspective) alongside the entity perspective. Using a mixed-method multilevel field study of customer service interactions, we show that individual customer incivility encounters (i.e., events) trigger employee incivility as a function of the employee's overall accumulated impression of the (in)civility in his or her customer interactions, such that the effects are more pronounced among employees who generally perceive their customer interactions to be more versus less civil. We also find that these interactive effects occur only among employees who are lower (vs. higher) in negative affectivity. Our results show that, in order to expand the understanding of customer incivility, it is important to study the incivility encounter, the social context in which negative customer interactions occur, and individual differences. PsycINFO Database Record (c) 2014 APA, all rights reserved

77 FR 64953 - Notice of Initiation and Preliminary Results of Antidumping Duty Changed Circumstances Review...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-24

... company's management, production facilities and customer/supplier relationships have not changed as a... in no significant changes to management, production facilities, supplier relationships, and customers... limited to, changes in: (1) Management; (2) production facilities; (3) supplier relationships; and (4...

41 CFR 101-28.306-5 - Safeguards.

Code of Federal Regulations, 2011 CFR

2011-07-01

... these access codes that orders are accepted by the CSC and these codes determine the ship-to points for all orders filled by the CSC with the exception of orders picked up at the CSC by the customer. GSA...

41 CFR 101-28.306-5 - Safeguards.

Code of Federal Regulations, 2010 CFR

2010-07-01

... these access codes that orders are accepted by the CSC and these codes determine the ship-to points for all orders filled by the CSC with the exception of orders picked up at the CSC by the customer. GSA...

Defeating feature fatigue.

PubMed

Rust, Roland T; Thompson, Debora Viana; Hamilton, Rebecca W

2006-02-01

Consider a coffeemaker that offers 12 drink options, a car with more than 700 features on the dashboard, and a mouse pad that's also a clock, calculator, and FM radio. All are examples of "feature bloat", or "featuritis", the result of an almost irresistible temptation to load products with lots of bells and whistles. The problem is that the more features a product boasts, the harder it is to use. Manufacturers that increase a product's capability--the number of useful functions it can perform--at the expense of its usability are exposing their customers to feature fatigue. The authors have conducted three studies to gain a better understanding of how consumers weigh a product's capability relative to its usability. They found that even though consumers know that products with more features are harder to use, they initially choose high-feature models. They also pile on more features when given the chance to customize a product for their needs. Once consumers have actually worked with a product, however, usability starts to matter more to them than capability. For managers in consumer products companies, these findings present a dilemma: Should they maximize initial sales by designing high-feature models, which consumers consistently choose, or should they limit the number of features in order to enhance the lifetime value of their customers? The authors' analytical model guides companies toward a happy middle ground: maximizing the net present value of the typical customer's profit stream. The authors also advise companies to build simpler products, help consumers learn which products suit their needs, develop products that do one thing very well, and design market research in which consumers use actual products or prototypes.

46 CFR Section 1 - What this order does.

Code of Federal Regulations, 2014 CFR

2014-10-01

... 46 Shipping 8 2014-10-01 2014-10-01 false What this order does. Section 1 Section 1 Shipping MARITIME ADMINISTRATION, DEPARTMENT OF TRANSPORTATION A-NATIONAL SHIPPING AUTHORITY GENERAL AGENT'S RESPONSIBILITY IN CONNECTION WITH FOREIGN REPAIR CUSTOM'S ENTRIES Section 1 What this order does. This order...

46 CFR Section 1 - What this order does.

Code of Federal Regulations, 2013 CFR

2013-10-01

... 46 Shipping 8 2013-10-01 2013-10-01 false What this order does. Section 1 Section 1 Shipping MARITIME ADMINISTRATION, DEPARTMENT OF TRANSPORTATION A-NATIONAL SHIPPING AUTHORITY GENERAL AGENT'S RESPONSIBILITY IN CONNECTION WITH FOREIGN REPAIR CUSTOM'S ENTRIES Section 1 What this order does. This order...

46 CFR Section 1 - What this order does.

Code of Federal Regulations, 2010 CFR

2010-10-01

... 46 Shipping 8 2010-10-01 2010-10-01 false What this order does. Section 1 Section 1 Shipping MARITIME ADMINISTRATION, DEPARTMENT OF TRANSPORTATION A-NATIONAL SHIPPING AUTHORITY GENERAL AGENT'S RESPONSIBILITY IN CONNECTION WITH FOREIGN REPAIR CUSTOM'S ENTRIES Section 1 What this order does. This order...

Value Co-creation and Co-innovation: Linking Networked Organisations and Customer Communities

NASA Astrophysics Data System (ADS)

Romero, David; Molina, Arturo

Strategic networks such as Collaborative Networked Organisations (CNOs) and Virtual Customer Communities (VCCs) show a high potential as drivers of value co-creation and collaborative innovation in today’s Networking Era. Both look at the network structures as a source of jointly value creation and open innovation through access to new skills, knowledge, markets and technologies by sharing risk and integrating complementary competencies. This collaborative endeavour has proven to be able to enhance the adaptability and flexibility of CNOs and VCCs value creating systems in order to react in response to external drivers such as collaborative (business) opportunities. This paper presents a reference framework for creating interface networks, also known as ‘experience-centric networks’, as enablers for linking networked organisations and customer communities in order to support the establishment of user-driven and collaborative innovation networks.

The Hitchhiker's Guide to I&T

NASA Technical Reports Server (NTRS)

Wright, Michael R.

1999-01-01

With over two dozen missions since the first in 1986, the Hitchhiker project has a reputation for providing quick-reaction, low-cost flight services for Shuttle Small Payloads Project (SSPP) customers. Despite the successes, several potential improvements in customer payload integration and test (I&T) deserve consideration. This paper presents suggestions to Hitchhiker customers on how to help make the I&T process run smoother. Included are: customer requirements and interface definition, pre-integration test and evaluation, configuration management, I&T overview and planning, problem mitigation, and organizational communication. In this era of limited flight opportunities and new ISO-based requirements, issues such as these have become more important than ever.

CRM as a General Practice of Every Business Organization

NASA Astrophysics Data System (ADS)

Ahmed, TS Ezaz; Prabhakar, D.

2012-11-01

Every business unit emphasizes on spurting a long term relationship with customers to nurture its stability in todayís blooming market. Customerís expectations are now not only limited to get best products and services, they also need a face-to-face business in which they want to receive exactly what they demand and in a quick time. Customer Relationship Management is an upright concept or strategy to solidify relations with customers and at the same time reducing cost and enhancing productivity and profitability in business. An ideal CRM system is a centralized collection all data sources under an organization and provides an atomistic real time vision of customer information. A CRM system is vast and significant, but it be can implemented for small business, as well as large enterprises also as the main goal is to assist the customers efficiently.

19 CFR 127.21 - Time of sale.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Time of sale. 127.21 Section 127.21 Customs Duties... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.21 Time of sale. All unclaimed and abandoned merchandise will be sold at the first regular sale held after...

19 CFR 127.27 - Conduct of sale.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Conduct of sale. 127.27 Section 127.27 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.27 Conduct of sale. Sales may be conducted by the port director, any employee designated by him or by a...

76 FR 63686 - Self-Regulatory Organizations; BATS Exchange, Inc.; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-13

... Exchange's proposal does not address or impact any priority relationship for Professional as opposed to... traded by Options Members (which may include trades on behalf of Public Customers) \\8\\ on BATS Options, a... Members representing as agent Customer Orders on BATS Options and those non- Market Maker Members...

78 FR 22017 - Self-Regulatory Organizations; Miami International Securities Exchange LLC; Order Granting...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-12

... generally favorable feedback concerning its proposed rule change, given the built-in customer protections in... State or Straddle State, the Exchange believes that providing market participants time to re-evaluate a... circumstances. Broker-dealers also should be mindful of their obligations to customers that may or may not be...

19 CFR 127.27 - Conduct of sale.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Conduct of sale. 127.27 Section 127.27 Customs... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.27 Conduct of sale. Sales may be conducted by the port director, any employee designated by him or by a...

19 CFR 127.21 - Time of sale.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Time of sale. 127.21 Section 127.21 Customs Duties... GENERAL ORDER, UNCLAIMED, AND ABANDONED MERCHANDISE Sale of Unclaimed and Abandoned Merchandise § 127.21 Time of sale. All unclaimed and abandoned merchandise will be sold at the first regular sale held after...

76 FR 58806 - Notice of Petition for Declaratory Order; Southern Cross Transmission LLC

Federal Register 2010, 2011, 2012, 2013, 2014

2011-09-22

... (Project) to anchor customers through long-term firm negotiated rate transmission service agreements with whatever capacity that is not committed to anchor customers be made available through an open season... with any FERC Online service, please e-mail [email protected] , or call (866) 208-3676 (toll...

78 FR 11243 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-15

.... Specifically, the Exchange is proposing to increase the threshold in which it waives customer transaction fees, implement a $0.25 marketing fee for trading in SPY and QQQ options, and eliminate the complex order... customer transaction fee in ``ETF, ETN and HOLDRs Options.'' Currently, the Exchange waives transaction...

77 FR 41868 - Self-Regulatory Organizations; New York Stock Exchange LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-16

... not include the solicitation of sales through the mailing of written marketing materials, when the... by customers in response to the marketing materials and during those calls takes orders only without... same marketing materials that prompted the customer's call. See proposed NYSE Rule 3230(m)(11), (14...

77 FR 41824 - Self-Regulatory Organizations; NYSE MKT LLC; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-16

... not include the solicitation of sales through the mailing of written marketing materials, when the... by customers in response to the marketing materials and during those calls takes orders only without... same marketing materials that prompted the customer's call. See proposed Rule 429(m)(11), (14), (16...

77 FR 41859 - Self-Regulatory Organizations; NYSE MKT LLC; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-16

... not include the solicitation of sales through the mailing of written marketing materials, when the... by customers in response to the marketing materials and during those calls takes orders only without... same marketing materials that prompted the customer's call. See proposed Rule 3230(m)(11), (14), (16...

12 CFR 551.140 - What policies and procedures must I maintain and follow for securities transactions?

Code of Federal Regulations, 2010 CFR

2010-01-01

... for customers; or (3) Process orders for notice or settlement purposes, or perform other back office... investment recommendations or decisions for the accounts of customers; (2) Participates in the determination of these recommendations or decisions; or (3) In connection with their duties, obtains information...

An Interdisciplinary Approach for Understanding Information Utilization in Engineering and Product Design

ERIC Educational Resources Information Center

Bi, Youyi

2017-01-01

Human-centered design requires thorough understanding of people (e.g. customers, designers, engineers) in order to better satisfy the needs and expectations of all stakeholders in the design process. Designers are able to create better products by incorporating customers' subjective evaluations on products. Engineers can also build better tools…

7 CFR 1205.515 - Customs Service and the collection of the supplemental assessment.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 10 2010-01-01 2010-01-01 false Customs Service and the collection of the supplemental assessment. 1205.515 Section 1205.515 Agriculture Regulations of the Department of Agriculture (Continued) AGRICULTURAL MARKETING SERVICE (MARKETING AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE COTTON RESEARCH AND...

48 CFR 22.1003-4 - Administrative limitations, variations, tolerances, and exemptions.

Code of Federal Regulations, 2010 CFR

2010-10-01

... market prices for the maintenance, calibration, or repair of such equipment. As defined at 29 CFR 4.123(e... or otherwise available for inspection by customers, and states prices at which sales currently, or... employees servicing the same equipment of commercial customers. (iv) The apparent successful offeror...

75 FR 15754 - Agency Forms Submitted for OMB Review, Request for Comments

Federal Register 2010, 2011, 2012, 2013, 2014

2010-03-30

... (RRB) conducts a number of customer surveys designed to determine the kinds and quality of services our... reporting hours: 9,271. 2. Title and Purpose of Information Collection: Voluntary Customer Surveys in... be improved. The surveys are limited to data collections that solicit strictly voluntary opinions...

75 FR 58416 - Statement of Organization, Functions and Delegations of Authority

Federal Register 2010, 2011, 2012, 2013, 2014

2010-09-24

..., customer service and system and analytical support. Chapter RU--Bureau of Clinician Recruitment and Service..., coordinates and evaluates Bureau-wide management activities; (3) maintains effective relationships within HRSA... including but not limited to the Bureau Web site, BCRS Call Center and customer service portal, and...

Developing Relationships with School Customers: The Role of Market Orientation

ERIC Educational Resources Information Center

Poole, Sonja Martin

2017-01-01

Purpose: While the role of relationship marketing to consumers' overall satisfaction with schools has been discussed in the education management literature, empirical studies on the marketing mechanisms that underpin school-customer relationships are limited. The purpose of this paper is to establish the association between market orientation (MO)…

77 FR 4993 - Certain Frozen Warmwater Shrimp From the Socialist Republic of Vietnam: Initiation and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-02-01

..., management, supplier relationships, and customer base). In its December 13, 2011, submission, C. P. Vietnam... including, but not limited to, changes in management, production facilities, supplier relationships, and customer base.\\8\\ Although no single factor will necessarily provide a dispositive indication of succession...

12 CFR 332.11 - Limits on redisclosure and reuse of information.

Code of Federal Regulations, 2010 CFR

2010-01-01

... received the information. (2) Example. If you receive a customer list from a nonaffiliated financial... information to a third party for marketing purposes or use that information for your own marketing purposes... from which you received the information. (2) Example. If you obtain a customer list from a...

78 FR 39429 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Order Granting Approval To Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-01

... public customer, broker-dealer, or any other entity (a ``PIXL Order'') against principal interest or... Auction for simple orders). \\5\\ A Complex Order is defined as ``an order involving the simultaneous... ``Complex Order PAN responses'') and trading interest at a price or prices that improve the stop price to a...

Integrated production and distribution scheduling problems related to fixed delivery departure dates and weights of late orders.

PubMed

Li, Shanlin; Li, Maoqin

2015-01-01

We consider an integrated production and distribution scheduling problem faced by a typical make-to-order manufacturer which relies on a third-party logistics (3PL) provider for finished product delivery to customers. In the beginning of a planning horizon, the manufacturer has received a set of orders to be processed on a single production line. Completed orders are delivered to customers by a finite number of vehicles provided by the 3PL company which follows a fixed daily or weekly shipping schedule such that the vehicles have fixed departure dates which are not part of the decisions. The problem is to find a feasible schedule that minimizes one of the following objective functions when processing times and weights are oppositely ordered: (1) the total weight of late orders and (2) the number of vehicles used subject to the condition that the total weight of late orders is minimum. We show that both problems are solvable in polynomial time.

Order management empowering entrepreneurial partnerships in the context of new technologies

NASA Astrophysics Data System (ADS)

Tămăşilă, M.; Proştean, G.; Diaconescu, A.

2018-01-01

The expansiveness of latest generation technologies triggers manufacturers from different industry sectors more complex situations in order management with various loyal customers and occasional customers. More specifically, orders variations in logistics chain make it difficult to achieve entrepreneurial partnerships in the context of new technologies integrated into automotive and wind industry processes, which hinders getting major investments. Within this framework, the research team investigates the bottlenecks in the supply chain and indicates some rules and methods to solve the desynchronizations and fluctuations caused by the constraints of cutting-edge technologies. The paper aims to solve order management problems based on both an algorithm and an implementation in SAP. Also, in the paper, a conceptual model is created for the user whose basic task is the management of the entrepreneurial orders. Solutions identified based on the algorithm offers an order management plan by optimally adjusting inventories to deal with any kind of orders, thus achieving a profitable entrepreneurial approach between the two partners.

Integrated Production and Distribution Scheduling Problems Related to Fixed Delivery Departure Dates and Weights of Late Orders

PubMed Central

Li, Shanlin; Li, Maoqin

2015-01-01

We consider an integrated production and distribution scheduling problem faced by a typical make-to-order manufacturer which relies on a third-party logistics (3PL) provider for finished product delivery to customers. In the beginning of a planning horizon, the manufacturer has received a set of orders to be processed on a single production line. Completed orders are delivered to customers by a finite number of vehicles provided by the 3PL company which follows a fixed daily or weekly shipping schedule such that the vehicles have fixed departure dates which are not part of the decisions. The problem is to find a feasible schedule that minimizes one of the following objective functions when processing times and weights are oppositely ordered: (1) the total weight of late orders and (2) the number of vehicles used subject to the condition that the total weight of late orders is minimum. We show that both problems are solvable in polynomial time. PMID:25785285

Throw Away that Telework Manual!’ - the Limitations of Existing Telework Literature in the B2C e-Business Context

DTIC Science & Technology

2004-06-01

of Case B identified the importance of a Customer Relationship Management ( CRM ) strategy in their e-business for effective telework to occur as...telework that acknowledge and take account of the heterogeneity of teleworkers. Keywords. Telework, e-Business, Customer relationship management ...to build rapport on-line with the customers makes it easier to work from outside the office. Fourthly, the employees (T3 and T4) and manager (M2

A characterization of the current communication patterns in Danish community pharmacies - an observational study.

PubMed

Kaae, Susanne; Mygind, Anna; Saleem, Sahdia

2013-01-01

Community pharmacies have been trying to expand their core function by counseling customers at the counter. This has been challenging given that customers' interest in receiving counseling may be limited. To characterize the current pharmacist-customer communication patterns to inform future studies and models of communication. Non-participant structured observations based on the works of Stevenson et al. were conducted. A random selection of one hundred encounters in five pharmacies in Denmark was obtained. Type of encounter, type of medicine purchased and the age and gender of the customer were observed, and associations between the parameters identified. Customers initiated 13% of the dialogs, whereas 60% were initiated by the staff (with 38% of the customers declining the offer). 26% of the encounters saw no communication about the medicine. The customers' level of interest in counseling varied significantly and more with the type of medicine purchased than the level of encouragement from the staff to initiate a dialog. The customers' interest in dialog, in contrast with the staff behavior, depended significantly on age and gender. Customers' interest in counseling varies significantly. Pharmacy staff should take this into consideration when trying to optimize communication. Copyright © 2013 Elsevier Inc. All rights reserved.

The value of price transparency in residential solar photovoltaic markets

DOE Office of Scientific and Technical Information (OSTI.GOV)

O'Shaughnessy, Eric; Margolis, Robert

Installed prices for residential solar photovoltaic (PV) systems have declined significantly in recent years. However price dispersion and limited customer access to PV quotes prevents some prospective customers from obtaining low price offers. This study shows that improved customer access to prices - also known as price transparency - is a potential policy lever for further PV price reductions. We use customer search and strategic pricing theory to show that PV installation companies face incentives to offer lower prices in markets with more price transparency. We test this theoretical framework using a unique residential PV quote dataset. Our results showmore » that installers offer lower prices to customers that are expected to receive more quotes. Our study provides a rationale for policies to improve price transparency in residential PV markets.« less

The value of price transparency in residential solar photovoltaic markets

DOE PAGES

O'Shaughnessy, Eric; Margolis, Robert

2018-04-05

Installed prices for residential solar photovoltaic (PV) systems have declined significantly in recent years. However price dispersion and limited customer access to PV quotes prevents some prospective customers from obtaining low price offers. This study shows that improved customer access to prices - also known as price transparency - is a potential policy lever for further PV price reductions. We use customer search and strategic pricing theory to show that PV installation companies face incentives to offer lower prices in markets with more price transparency. We test this theoretical framework using a unique residential PV quote dataset. Our results showmore » that installers offer lower prices to customers that are expected to receive more quotes. Our study provides a rationale for policies to improve price transparency in residential PV markets.« less

The impact of customer-contractor interactions on spacecraft innovation: Insights from communication satellite history

NASA Astrophysics Data System (ADS)

Szajnfarber, Zoe; Stringfellow, Margaret V.; Weigel, Annalisa L.

2010-11-01

This paper captures a first detailed attempt to quantitatively analyze the innovation history of the space sector. Building on a communication satellite innovation metric and a spacecraft innovation framework developed as part of an ongoing project, this paper presents a preliminary model of global communication satellite innovation. In addition to innovation being a function of the rate of performance normalized by price, innovation was found to be strongly influenced by characteristics of the customer-contractor contractual relationship. Specifically, Department of Defense contracts tend to result in a lower level of innovation on average as compared to other customers. Also, particular customer-contractor pairs perform differently and exhibit a second order relationship in time.

Develop and Implement an Integrated Enterprise Information System for a Computer-Integrated Apparel Enterprise (CIAE).

DTIC Science & Technology

1998-01-24

the Apparel Manufacturing Architecture (AMA), a generic architecture for an apparel enterprise. ARN-AIMS consists of three modules - Order Processing , Order...Tracking and Shipping & Invoicing. The Order Processing Module is designed to facilitate the entry of customer orders for stock and special

19 CFR 19.9 - General order, abandoned, and seized merchandise.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false General order, abandoned, and seized merchandise... Provisions § 19.9 General order, abandoned, and seized merchandise. (a) Acceptance of merchandise. The... storing. General order, abandoned, and seized goods and articles shall be recorded and stored in the...

19 CFR 19.9 - General order, abandoned, and seized merchandise.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false General order, abandoned, and seized merchandise... Provisions § 19.9 General order, abandoned, and seized merchandise. (a) Acceptance of merchandise. The... storing. General order, abandoned, and seized goods and articles shall be recorded and stored in the...

Molecular beam epitaxy growth of niobium oxides by solid/liquid state oxygen source and lithium assisted metal-halide chemistry

NASA Astrophysics Data System (ADS)

Tellekamp, M. Brooks; Greenlee, Jordan D.; Shank, Joshua C.; Doolittle, W. Alan

2015-09-01

In order to consistently grow high quality niobium oxides and lithium niobium oxides, a novel solid/liquid state oxygen source, LiClO4, has been implemented in a molecular beam epitaxy (MBE) system. LiClO4 is shown to decompose into both molecular and atomic oxygen upon heating. This allows oxidation rates similar to that of molecular oxygen but at a reduced overall beam flux, quantified by in situ Auger analysis. LiClO4 operation is decomposition limited to less than 400 °C, and other material limitations are identified. The design of a custom near-ambient NbCl5 effusion cell is presented, which improves both short and long term stability. Films of Nb oxidation state +2, +3, and +5 are grown using these new tools, including the multi-functional sub-oxide LiNbO2.

Dataset on brand culture and perceived value of offerings to customers in the hospitality industry in Nigeria.

PubMed

Dirisu, Joy; Worlu, Rowland; Osibanjo, Adewale; Borisade, Taiye; Olokundun, Maxwell; Atolagbe, Tolu; Obi, James

2018-08-01

This study critically examines the role of brand culture in influencing the perceived value of offerings to customers within the hospitality industry in Nigeria. In today's competitive market, the extent at which organizations disregard the importance of developing a strong brand culture before communicating their value to the outside world has become worrisome. Hence, this study filled in the gaps and a total of 434 customers drawn from six different hotels in Lagos state, Nigeria, were sampled. The data were analysed using Structural Equation Modelling (SEM). Management of these hotels were able to define their expectations in order to deliver a consistent brand experience to their customers. The result showed that brand culture has positive significant influence on the perceived value of offerings to customers. Important recommendations have also been made.

A discussion of refractive medical behavior from an experiential marketing viewpoint.

PubMed

Ho, Yung-Ching; Li, Ye-Chuen; Su, Tzu-Hsin

2006-01-01

Since the launch of National Health Insurance System, the financial source of funding for hospital financing has been reduced. Meanwhile, more and more customers attach importance to the experience of the medical process. Our study adopts "strategic modules of experiential marketing" by Schmitt to be the theoretical basis and proceed with in-depth interviews to discuss the influence of "medical behavior" on customers' experiences. We interviewed 32 patients who had a refractive surgery experience. The results show there are 10 propositions, which could be developed from 5 experiential modules - SENSE, FEEL, THINK, ACT, and RELATE - of customers' medical experiences. This study clarifies the experiences of customers during the process of a refractive surgery experience in order to provide medical institutions with the direction of experiential marketing to consider how to use experiential providers to reinforce customers' experiences.

7 CFR 1216.10 - First handler.

Code of Federal Regulations, 2010 CFR

2010-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE PEANUT PROMOTION, RESEARCH, AND INFORMATION ORDER Peanut Promotion, Research, and Information Order Definitions § 1216.10 First handler. First handler means any person who handles peanuts in a capacity other than that of a custom cleaner or dryer...

7 CFR 1216.10 - First handler.

Code of Federal Regulations, 2011 CFR

2011-01-01

... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE PEANUT PROMOTION, RESEARCH, AND INFORMATION ORDER Peanut Promotion, Research, and Information Order Definitions § 1216.10 First handler. First handler means any person who handles peanuts in a capacity other than that of a custom cleaner or dryer...

Periodontal tissue reaction to customized nano-hydroxyapatite block scaffold in one-wall intrabony defect: a histologic study in dogs

PubMed Central

Lee, Jung-Seok; Park, Weon-Yeong; Cha, Jae-Kook; Jung, Ui-Won; Kim, Chang-Sung; Lee, Yong-Keun

2012-01-01

Purpose This study evaluated histologically the tissue responses to and the effects of a customized nano-hydroxyapatite (n-HA) block bone graft on periodontal regeneration in a one-wall periodontal-defect model. Methods A customized block bone for filling in the standardized periodontal defect was fabricated from prefabricated n-HA powders and a polymeric sponge. Bilateral 4×4×5 mm (buccolingual width×mesiodistal width×depth), one-wall, critical-size intrabony periodontal defects were surgically created at the mandibular second and fourth premolars of five Beagle dogs. In each dog, one defect was filled with block-type HA and the other served as a sham-surgery control. The animals were sacrificed following an 8-week healing interval for clinical and histological evaluations. Results Although the sites that received an n-HA block showed minimal bone formation, the n-HA block was maintained within the defect with its original hexahedral shape. In addition, only a limited inflammatory reaction was observed at sites that received an n-HA block, which might have been due to the high stability of the customized block bone. Conclusions In the limitation of this study, customized n-HA block could provide a space for periodontal tissue engineering, with minimal inflammation. PMID:22586523

Service quality in community pharmacy: an exploration of determinants.

PubMed

White, Lesley; Klinner, Christiane

2012-01-01

Although various instruments have been developed to measure customer satisfaction with community pharmacy services, there is limited research regarding pharmacy staffs' understanding of service quality and its determinants. This study aimed to explore the perceptions of pharmacy staff regarding the factors that constitute a high level of service quality using the service quality determinants proposed by the Conceptual Model of Service Quality. Structured interviews were conducted with 27 pharmacy assistants and 6 pharmacists in 3 community pharmacies in Sydney. The interview questions focused on the participants' perceptions of consumer expectations, the translation of these perceptions into service quality specifications, the actual service delivery, and the communication to customers. From the pharmacy staff perspective, service quality is significantly limited by insufficient internal communication and control processes that impede role clarity and the resolution of conflicting role expectations among customer service personnel. Participants indicated that these problems could be alleviated through the implementation of more transparent, realistic, measurable, and accepted quality specifications by pharmacy management. The study indicates that the extent to which pharmacy management sets, maintains, and communicates service quality specifications to staff directly affects role clarity, role conflict, and organizational commitment among customer service staff, which in turn directly influence the level of service quality provided to the customers. Copyright © 2012 Elsevier Inc. All rights reserved.

Periodontal tissue reaction to customized nano-hydroxyapatite block scaffold in one-wall intrabony defect: a histologic study in dogs.

PubMed

Lee, Jung-Seok; Park, Weon-Yeong; Cha, Jae-Kook; Jung, Ui-Won; Kim, Chang-Sung; Lee, Yong-Keun; Choi, Seong-Ho

2012-04-01

This study evaluated histologically the tissue responses to and the effects of a customized nano-hydroxyapatite (n-HA) block bone graft on periodontal regeneration in a one-wall periodontal-defect model. A customized block bone for filling in the standardized periodontal defect was fabricated from prefabricated n-HA powders and a polymeric sponge. Bilateral 4×4×5 mm (buccolingual width×mesiodistal width×depth), one-wall, critical-size intrabony periodontal defects were surgically created at the mandibular second and fourth premolars of five Beagle dogs. In each dog, one defect was filled with block-type HA and the other served as a sham-surgery control. The animals were sacrificed following an 8-week healing interval for clinical and histological evaluations. Although the sites that received an n-HA block showed minimal bone formation, the n-HA block was maintained within the defect with its original hexahedral shape. In addition, only a limited inflammatory reaction was observed at sites that received an n-HA block, which might have been due to the high stability of the customized block bone. In the limitation of this study, customized n-HA block could provide a space for periodontal tissue engineering, with minimal inflammation.

Better communication makes customer service shine

DOE Office of Scientific and Technical Information (OSTI.GOV)

Singer, S.

1995-01-01

After the terrible winter last year, Robison Oil decided to expand existing telephone equipment to provide the best possible service to our 26,000 customers. We are headquartered in Elmsford, NY, and have branches in Tarrytown and Brewster. Another company, Original Consumer Oil, is headquartered in the Bronx and serves commercial customers in the metropolitan area. Our new expanded communications system gives us shorter customer response time and the ability to resolve customer issues without transferring the customer around like a ping-pong ball. By combining our telephone and computer systems, we have been able to improve customer delivery and service throughmore » faster dispatching. And by using a network of T1 telephone lines between locations with different area codes, we save money on long distance phone charges. We have 12 customer service reps who are a key part of our operation. They enter all service and oil orders as well as handle all billing and credit problems. We wanted a communication system that would help us reduce the response time for customers, as well as let us know how many calls are waiting to be answered. To make their job easier and more productive, especially during the winter months, we upgraded our AT&T System 75 to a Definity G3 System.« less

77 FR 62273 - Self-Regulatory Organizations; Chicago Mercantile Exchange Inc.; Notice of Filing and Order...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-12

... terms including Cleared Swap, Cleared Swaps Customer, Cleared Swaps Customer Account and Cleared Swaps... segregated (futures) accounts, including CFTC Regulations 1.20, 1.25, 1.27 to 1.30, and 1.49. Derivatives... designed to protect investors. As such, the proposed changes are designed to promote the prompt and...

77 FR 52096 - Self-Regulatory Organizations; EDGX Exchange, Inc.; Order Approving a Proposed Rule Change, as...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-28

... proposes to amend the definition of Sponsored Participant as part of the instant proposed rule change. \\4... obtain authorized access by entering into and maintaining customer agreements with one or more Sponsoring Members \\7\\ through which the Sponsored Participant may trade on the Exchange's System.\\8\\ The customer...

77 FR 52097 - Self-Regulatory Organizations; EDGA Exchange, Inc.; Order Approving a Proposed Rule Change, as...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-28

... proposes to amend the definition of Sponsored Participant as part of the instant proposed rule change. \\4... obtain authorized access by entering into and maintaining customer agreements with one or more Sponsoring Members \\7\\ through which the Sponsored Participant may trade on the Exchange's System.\\8\\ The customer...

76 FR 71395 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-17

... Exchange proposes to amend its Customer and Professional Routing Fees governing pricing for Exchange members using the Phlx XL II system,\\3\\ for routing standardized equity and index option Customer and...) (SR-Phlx-2009-32). The instant proposed fees will apply only to option orders entered into, and routed...

77 FR 3026 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-01-20

... proposes to amend its Customer and Professional Routing Fees governing pricing for Exchange members using the Phlx XL II system,\\3\\ for routing standardized equity and index option Customer and Professional...-32). The instant proposed fees will apply only to option orders entered into, and routed by, the Phlx...

urCF: An Approach to Integrating User Reviews into Memory-Based Collaborative Filtering

ERIC Educational Resources Information Center

Zhang, Zhenxue

2013-01-01

Blessed by the Internet age, many online retailers (e.g., Amazon.com) have deployed recommender systems to help their customers identify products that may be of their interest in order to improve cross-selling and enhance customer loyalty. Collaborative Filtering (CF) is the most successful technique among different approaches to generating…

78 FR 52958 - Announcement of Test Concerning Manifesting and Entry of Residue Found in Instruments of...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-27

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Announcement of Test Concerning... announces U.S. Customs and Border Protection's (CBP's) plan to conduct a test concerning the manifesting and... test announced in this document begins. In HQ Ruling H026715, CBP held that in order to ensure the...

77 FR 23788 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-04-20

..., Firm, Market Maker and Professional orders in equity and index options to the BATS Exchange, Inc... Market-Fees and Rebates,'' and are as follows: Exchange Customer Firm MM Professional BATS $0.55 $0.55 $0... contract for Customers, Firms, Market Makers, and Professionals but proposes to apply those fees solely to...

75 FR 49546 - Self-Regulatory Organizations; Notice of Filing and Immediate Effectiveness of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-13

... filing is to amend the Schedule to reflect new transaction pricing that will become operative on August 4... customer order flow. Currently, all Firm proprietary manual transactions are charged $0.18 per contract and... transaction involving a Firm's proprietary trading account that has a customer of that same Firm on the contra...

76 FR 36950 - Self-Regulatory Organizations; The NASDAQ Stock Market LLC; Notice of Filing and Immediate...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-06-23

... making markets on NOM. Anti-internalization processing is available only to market makers and only on an... interest from the same firm when performing the same market making function. \\4\\ See, e.g., NASDAQ Rule... public customers. Options market makers generally do not display customer orders in market making...

77 FR 41849 - Self-Regulatory Organizations; NYSE Arca, Inc.; Notice of Filing and Immediate Effectiveness of...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-16

... not include the solicitation of sales through the mailing of written marketing materials, when the... by customers in response to the marketing materials and during those calls takes orders only without... same marketing materials that prompted the customer's call. See proposed NYSE Arca Rule 9.20(b)(13)(K...

75 FR 75502 - Order Extending and Modifying Temporary Exemptions Under the Securities Exchange Act of 1934 in...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-12-03

... members for customer clearing and may introduce related changes to its rules. See Part II.G, infra... by ICE Trust (including clearing of customer CDS transactions); and the temporary conditional... Exchange Act, providing Securities Act Rule 144A(d)(4) information, or about which financial information is...

78 FR 62930 - Order Providing Broker-Dealers a Temporary Exemption From the Requirements of Certain New...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-10-22

... accurately document their market, credit, and liquidity risk management controls under new paragraph (a)(23...)(2) to Rule 15c3-3 regarding the treatment of customers' free credit balances. Additionally, broker... incorporates certain requirements from Rule 15c3-2 (customers' free credit balances), including the requirement...

How to achieve customer service through short-cycle paperwork.

PubMed

Hunter, M

1998-02-01

The ultimate goal of short-cycle paperwork is to satisfy customers by filling their orders as quickly as possible. Tools and techniques that can help achieve this goal include Just-in-Time paperwork elimination, process mapping, paper flow mapping, function/process mapping, work cells, and electronic kanban. Each of these is described briefly in the article.

7 CFR 1205.514 - Customs Service and the Collection of the $1 per bale assessment.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 10 2010-01-01 2010-01-01 false Customs Service and the Collection of the $1 per bale assessment. 1205.514 Section 1205.514 Agriculture Regulations of the Department of Agriculture (Continued) AGRICULTURAL MARKETING SERVICE (MARKETING AGREEMENTS AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE COTTON RESEARCH AND...

78 FR 42132 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Order Approving a...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-15

... customer order resting in the electronic book and is at or between the NBBO, and to date, CBOE has never... other components at or near the same time; (4) the specific relationship between the component orders (e... order is placed; (5) the component orders bear a derivative relationship to one another, represent...

77 FR 42029 - Self-Regulatory Organizations; International Securities Exchange, LLC; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-17

... to market participants that add or remove liquidity in the complex order book (``maker/taker fees and... quotations for complex order strategies in the complex order book.\\8\\ Given this enhancement to the complex... Customer orders, the Exchange has adopted maker fees that apply to transactions in the complex order book...

78 FR 25321 - Agency Forms Submitted for OMB Review, Request for Comments

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-30

... Board (RRB) conducts a number of customer surveys designed to determine the kinds and quality of... what extent services can be improved. The surveys are limited to data collections that solicit strictly.... This generic authority allows the RRB to submit a variety of new or revised customer survey instruments...

Health Plans Can't Ignore The Customer Experience Any Longer.

PubMed

Swanson, Erik

2017-10-01

With regulations limiting differentiation between products, health plans must rethink consumer experience to meet expectations of today's consumers, who seek convenience, quality, and speed from their health care organizations. Many plans understand they need to connect more effectively with their end customers, but technological, cultural, and other obstacles are in the way.

19 CFR 148.44 - Gifts.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Gifts. 148.44 Section 148.44 Customs Duties U.S...) PERSONAL DECLARATIONS AND EXEMPTIONS Exemptions for Nonresidents § 148.44 Gifts. (a) Exemption. An arriving... and are to be disposed of by him as bona fide gifts. See § 148.43(b) for limitations on cigars under...

Arizona | Midmarket Solar Policies in the United States | Solar Research |

Science.gov Websites

standard. Arizona has a net-metering program with no size limit but is specific to the customer's load % of customer's total connected load Aggregate cap: Not addressed Credit: Net excess generation is are exempt from Arizona Corporation Commission regulation. Community Solar There are currently no

15 CFR 995.21 - Registry of data users.

Code of Federal Regulations, 2010 CFR

2010-01-01

... do so by the CED or CEVAD). (b)(1) The registry shall include, but not be limited to: (i) Which NOAA ENC ® cells were provided to each customer; (ii) Edition number of each cell provided; (iii) Updates provided for each cell; (iv) Method of distribution for each customer. (2) The registry may also include...

77 FR 4332 - Recruitment of Sites for Assignment of National Health Service Corps Loan Repayors (FY 2012)

Federal Register 2010, 2011, 2012, 2013, 2014

2012-01-27

... NHSC service sites. This may include clinics that focus on one disease or disorder or offer limited... ambulatory care setting(s) specified in the Customer Service Portal, during normally scheduled office hours...-affiliated outpatient ambulatory care setting(s) specified in the Customer Service Portal, during normally...

19 CFR 201.23 - Definitions.

Code of Federal Regulations, 2011 CFR

2011-04-01

..., but not limited to, his or her education, financial transactions, medical history, and criminal or... 19 Customs Duties 3 2011-04-01 2011-04-01 false Definitions. 201.23 Section 201.23 Customs Duties... Privacy Pursuant to 5 U.S.C. 552a § 201.23 Definitions. For the purpose of these regulations: (a) The term...

19 CFR 201.23 - Definitions.

Code of Federal Regulations, 2010 CFR

2010-04-01

..., but not limited to, his or her education, financial transactions, medical history, and criminal or... 19 Customs Duties 3 2010-04-01 2010-04-01 false Definitions. 201.23 Section 201.23 Customs Duties... Privacy Pursuant to 5 U.S.C. 552a § 201.23 Definitions. For the purpose of these regulations: (a) The term...

19 CFR 103.8 - Time extensions.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Time extensions. 103.8 Section 103.8 Customs... AVAILABILITY OF INFORMATION Production of Documents/Disclosure of Information Under the FOIA § 103.8 Time... deciding an initial request or an appeal may extend the time limitations set in §§ 103.6 and 103.7 after...

19 CFR 103.8 - Time extensions.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Time extensions. 103.8 Section 103.8 Customs... AVAILABILITY OF INFORMATION Production of Documents/Disclosure of Information Under the FOIA § 103.8 Time... deciding an initial request or an appeal may extend the time limitations set in §§ 103.6 and 103.7 after...

19 CFR 103.8 - Time extensions.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Time extensions. 103.8 Section 103.8 Customs... AVAILABILITY OF INFORMATION Production of Documents/Disclosure of Information Under the FOIA § 103.8 Time... deciding an initial request or an appeal may extend the time limitations set in §§ 103.6 and 103.7 after...

19 CFR 103.8 - Time extensions.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Time extensions. 103.8 Section 103.8 Customs... AVAILABILITY OF INFORMATION Production of Documents/Disclosure of Information Under the FOIA § 103.8 Time... deciding an initial request or an appeal may extend the time limitations set in §§ 103.6 and 103.7 after...

19 CFR 103.8 - Time extensions.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Time extensions. 103.8 Section 103.8 Customs... AVAILABILITY OF INFORMATION Production of Documents/Disclosure of Information Under the FOIA § 103.8 Time... deciding an initial request or an appeal may extend the time limitations set in §§ 103.6 and 103.7 after...

Enforcing Orders and Reducing Customs Evasion Act of 2012

THOMAS, 112th Congress

Sen. Baucus, Max [D-MT

2012-09-10

Senate - 09/10/2012 Placed on Senate Legislative Calendar under General Orders. Calendar No. 500. (All Actions) Tracker: This bill has the status IntroducedHere are the steps for Status of Legislation:

15 CFR 752.11 - Internal Control Programs.

Code of Federal Regulations, 2011 CFR

2011-01-01

... order for several sophisticated lasers. (C) The product ordered is incompatible with the technical level... equipment would be of little use in a country without an electronics industry. (D) The customer has little...

15 CFR 752.11 - Internal Control Programs.

Code of Federal Regulations, 2012 CFR

2012-01-01

... order for several sophisticated lasers. (C) The product ordered is incompatible with the technical level... equipment would be of little use in a country without an electronics industry. (D) The customer has little...

15 CFR 752.11 - Internal Control Programs.

Code of Federal Regulations, 2014 CFR

2014-01-01

... order for several sophisticated lasers. (C) The product ordered is incompatible with the technical level... equipment would be of little use in a country without an electronics industry. (D) The customer has little...

15 CFR 752.11 - Internal Control Programs.

Code of Federal Regulations, 2013 CFR

2013-01-01

... order for several sophisticated lasers. (C) The product ordered is incompatible with the technical level... equipment would be of little use in a country without an electronics industry. (D) The customer has little...

Fulfilment of administrative and professional organisational obligations and nurses' customer-oriented behaviours.

PubMed

Trybou, Jeroen; Gemmel, Paul

2016-07-01

The aim of the study was to examine the relationship between the perceived quality of organisational exchange and nurses' customer-oriented behaviours. Hospitals face increasing competitive market conditions. Registered nurses interact closely with patients and therefore play an important front-office role towards patients. A cross-sectional study was conducted. Registered nurses (n = 151) of a Belgian hospital received a questionnaire to assess the fulfilment of administrative and professional organisational obligations and their customer-oriented behaviours. We found a positive relationship between psychological contract fulfilment and nurses' customer-oriented behaviours. More precisely administrative and professional psychological contract fulfilment relates significantly to nurses' service delivery and external representation. In case of internal influence only administrative psychological contract fulfilment was significantly related. Nurses' perceptions of the fulfilment of administrative and professional obligations are important to their customer-oriented behaviours. Nurse managers must be aware of the impact of fulfilling both administrative and professional obligations of registered nurses in order to optimise their customer-oriented behaviours. © 2016 John Wiley & Sons Ltd.

The Students' Viewpoint on Quality of Educational Services in Iran.

PubMed

Siamian, Hasan; Rostami, Farideh; Ghara, Aliasghar Nadi; Abedi, Ghassem

2017-03-01

Recently, focusing on higher education quality has got increasingly critical. The novel managerial attitudes have defined the customer-demanded quality. Based on this, recognizing the receivers' perception of the quality of the services offered and evaluating the quality of the service is considered of the basic measures taken in order to develop quality promotion programs. Therefore, this is a qualitative research conducted for students' viewpoint on quality of educational services. This qualitative study has been performed by the phenomenological method. The samples have been selected based on goal-oriented approach. In this qualitative research, the required data have been collected in two phases (90 individual interviews and 30 focus group discussions) at Mazandaran University of Medical Sciences during which the participants have conveyed their experiences and expectations encountering the educational quality topic. All the interviews have been recorded and implemented. The interviews analysis has been carried out simultaneously with the implementation and using theme analysis by Smith method. According to the findings regarding the definition of quality, the students have emphasized two important aspects including "educational services standards by the teacher "and "the students' satisfaction". Thus the final education quality resulted from the students' experiences and perception is this way: "Presenting the students educational services in class and out of class compatible with the educational services standards so that it results in the students' satisfaction". When a person views her/him-self rightful as a customer, whatever seems necessary to them appears like a requirement. Then regarding paying attention and reflecting on the customers' perceived needs, it is possible to determine their expectations limit to some extent. Therefore, designing educational quality standards in order to evaluate the teachers' function without taking the stakeholders' perspective into account is not practical. This research-extracted finding can present the stakeholders' perspective encountering the educational quality.

PTC MathCAD and Workgroup Manager: Implementation in a Multi-Org System

NASA Technical Reports Server (NTRS)

Jones, Corey

2015-01-01

In this presentation, the presenter will review what was done at Kennedy Space Center to deploy and implement PTC MathCAD and PTC Workgroup Manager in a multi-org system. During the presentation the presenter will explain how they configured PTC Windchill to create custom soft-types and object initialization rules for their custom numbering scheme and why they choose these methods. This presentation will also include how to modify the EPM default soft-type file in the PTC Windchill server codebase folder. The presenter will also go over the code used in a start up script to initiate PTC MathCAD and PTC Workgroup Manager in the proper order, and also set up the environment variables when running both PTC Workgroup Manager and PTC Creo. The configuration.ini file the presenter used will also be reviewed to show you how to set up the PTC Workgroup Manager and customized it to their user community. This presentation will be of interest to administrators trying to create a similar set-up in either a single org or multiple org system deployment. The big take away will be ideas and best practices learned through implementing this system, and the lessons learned what to do and not to do when setting up this configuration. Attendees will be exposed to several different sets of code used and that worked well and will hear some limitations on what the software can accomplish when configured this way.

77 FR 40673 - Self-Regulatory Organizations; New York Stock Exchange LLC; NYSE Amex LLC; Order Granting...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-10

... enhance price competition for retail customer order flow.\\27\\ Another commenter was supportive of the... retail order flow to the NYSE for NYSE-listed securities, and to NYSE Amex for NYSE Amex-listed... unlisted trading privileges (``UTP''). The proposed Program would allow such order flow to receive...

Customer Churn Prediction for Broadband Internet Services

NASA Astrophysics Data System (ADS)

Huang, B. Q.; Kechadi, M.-T.; Buckley, B.

Although churn prediction has been an area of research in the voice branch of telecommunications services, more focused studies on the huge growth area of Broadband Internet services are limited. Therefore, this paper presents a new set of features for broadband Internet customer churn prediction, based on Henley segments, the broadband usage, dial types, the spend of dial-up, line-information, bill and payment information, account information. Then the four prediction techniques (Logistic Regressions, Decision Trees, Multilayer Perceptron Neural Networks and Support Vector Machines) are applied in customer churn, based on the new features. Finally, the evaluation of new features and a comparative analysis of the predictors are made for broadband customer churn prediction. The experimental results show that the new features with these four modelling techniques are efficient for customer churn prediction in the broadband service field.

The design of optimal electric power demand management contracts

NASA Astrophysics Data System (ADS)

Fahrioglu, Murat

1999-11-01

Our society derives a quantifiable benefit from electric power. In particular, forced outages or blackouts have enormous consequences on society, one of which is loss of economic surplus. Electric utilities try to provide reliable supply of electric power to their customers. Maximum customer benefit derives from minimum cost and sufficient supply availability. Customers willing to share in "availability risk" can derive further benefit by participating in controlled outage programs. Specifically, whenever utilities foresee dangerous loading patterns, there is a need for a rapid reduction in demand either system-wide or at specific locations. The utility needs to get relief in order to solve its problems quickly and efficiently. This relief can come from customers who agree to curtail their loads upon request in exchange for an incentive fee. This thesis shows how utilities can get efficient load relief while maximizing their economic benefit. This work also shows how estimated customer cost functions can be calibrated, using existing utility data, to help in designing efficient demand management contracts. In order to design such contracts, optimal mechanism design is adopted from "Game Theory" and applied to the interaction between a utility and its customers. The idea behind mechanism design is to design an incentive structure that encourages customers to sign up for the right contract and reveal their true value of power. If a utility has demand management contracts with customers at critical locations, most operational problems can be solved efficiently. This thesis illustrates how locational attributes of customers incorporated into demand management contract design can have a significant impact in solving system problems. This kind of demand management contracts can also be used by an Independent System Operator (ISO). During times of congestion a loss of economic surplus occurs. When the market is too slow or cannot help relieve congestion, demand management can help solve the problem. Another tool the ISO requires for security purposes is reserves. Even though demand management contracts may not be a good substitute for spinning reserves, they are adequate to augment or replace supplemental and backup reserves.

Fully customized placement of orthodontic miniplates: a novel clinical technique

PubMed Central

2014-01-01

Introduction The initial stability and survival rate of orthodontic mini-implants are highly dependent on the amount of cortical bone at their insertion site. In areas with limited bone availability, mini-plates are preferred to provide effective skeletal anchorage. The purpose of this paper was to present a new clinical technique for the insertion of mini-plates. Methods In order to apply this new technique, a cone-beam image of the insertion area is required. A software (Galaxy Sirona, Bensheim, Germany) is used to construct a three-dimensional image of the scanned area and to virtually determine the exact location of the mini-plate as well as the position of the fixation screws. A stereolithographic model (STL) is then created by means of a three-dimensional scanner. Prior to its surgical insertion, the bone plate is adapted to the stereo-lithographic model. Finally, a custom transfer jig is fabricated in order to assist with accurate placement of the mini-plate intra-operatively. Results The presented technique minimizes intra-operative decision making, because the final position of the bone plate is determined pre-surgically. This significantly reduces the duration of the surgical procedure and improves its outcome. Conclusions A novel method for surgical placement of orthodontic mini-plates is presented. The technique facilitates accurate adaptation of mini-plates and insertion of retaining surgical screws; thereby enabling clinicians to more confidently increase the use of bone plates, especially in anatomical areas where the success of non-osseointegrated mini-screws is less favorable. PMID:24886597

Simplified mathematics for customized refractive surgery.

PubMed

Preussner, Paul Rolf; Wahl, Jochen

2003-03-01

To describe a simple mathematical approach to customized corneal refractive surgery or customized intraocular lens (IOL) design that allows "hypervision" and to investigate the accuracy limits. University eye hospital, Mainz, Germany. Corneal shape and at least 1 IOL surface are approximated by the well-known Cartesian conic section curves (ellipsoid, paraboloid, or hyperboloid). They are characterized by only 2 parameters, the vertex radius and the numerical eccentricity. Residual refraction errors for this approximation are calculated by numerical ray tracing. These errors can be displayed as a 2-dimensional refraction map across the pupil or by blurring the image of a Landolt ring superimposed on the retinal receptor grid, giving an overall impression of the visual outcome. If the eye is made emmetropic for paraxial rays and if the numerical eccentricities of the cornea and lens are appropriately fitted to each other, the residual refractive errors are small enough to allow hypervision. Visual acuity of at least 2.0 (20/10) appears to be possible, particularly for mesopic pupil diameters. However, customized optics may have limited application due to their sensitivity to misalignment errors such as decentrations or rotations. The mathematical approach described by Descartes 350 years ago is adequate to calculate hypervision optics for the human eye. The availability of suitable mathematical tools should, however, not be viewed with too much optimism as long as the accuracy of the implementation in surgical procedures is limited.

Competitive Bidding in a Certain Class of Auctions

NASA Astrophysics Data System (ADS)

Johansson, Mathias

2006-11-01

We consider the problem of determining the amount to bid in a certain type of auctions in which customers submit one sealed bid. The bid reflects the price a customer is willing to pay for one unit of the offered goods. The auction is repeated and at each auction each customer requests a certain amount of goods, an amount that we call the capacity of the customer and that varies among customers and over time. At each auction, only the customer with the largest bid-capacity product obtains any goods. The price paid by the winner equals his/her bid-capacity product, and the amount of goods obtained in return equals the winner's capacity. The auction is repeated many times, with only limited information concerning winning bid-capacity products being announced to the customers. This situation is motivated in for example wireless communication networks in which a possible way of obtaining a desired service level is to use dynamic pricing and competitive bidding. In this application, the capacity is typically uncertain when the bid is made. We derive bidding rules and loss functions for a few typical service requirements.