Purchasing Over-the-counter medicines from Australian pharmacy: What do the pharmacy customers value and expect?

PubMed Central

2016-01-01

Background: Over-the-counter medicines (OTC) are widely available and can be purchased without a prescription. Their availability means that a customer may choose to purchase them without the involvement of a pharmacy/pharmacist. It is important to understand customer OTC purchasing perceptions and behaviour from a pharmacy to better understand the needs and opportunities in this space. Objective: This study aimed to examine customers’ key expectations and what they value when purchasing OTC and how the effect of health status/stress and perceived risks/benefits of purchasing OTCs from a pharmacy may influence their OTC shopping behaviour. Methods: Customers from two metropolitan pharmacies across two different suburbs in Brisbane, Queensland, Australia completed a self-administered questionnaire. Data collection was conducted over a six-week period. The questionnaire examined demographics, current level of health and stress, as well as a range of questions (seven-point Likert-scale) examining perceived benefits and risks, what they value, trust and expect when purchasing OTC. Results: A total of 86 customers from a broad range of demographics were captured in this study. When asked about their current health state, 41% and 23% respectively indicated that they were stressed and tense when they arrived at the pharmacy but many were feeling well (38%). Most customers strongly agreed/agreed that trust in the advice from a pharmacy (96%), trust in the products (73%), and the altruistic approach of a pharmacy (95%) were critical to them. Further, 82% and 78% respectively disagreed that time pressures or costs were concerns, despite many feeling tense and stressed when they came in. When asked where they intend to buy their future OTC, 89% indicated pharmacy instead of a supermarket. Conclusions: High levels of trust, confidence and sense of altruism and care were key factors for customers buying OTC from a pharmacy, regardless of time pressures, costs or existing levels of stress and health. PMID:27785164

Adopting Quality Assurance Technology in Customer-Vendor Relationships: A Case Study of How Interorganizational Relationships Influence the Process

NASA Astrophysics Data System (ADS)

Heeager, Lise Tordrup; Tjørnehøj, Gitte

Quality assurance technology is a formal control mechanism aiming at increasing the quality of the product exchanged between vendors and customers. Studies of the adoption of this technology in the field of system development rarely focus on the role of the relationship between the customer and vendor in the process. We have studied how the process of adopting quality assurance technology by a small Danish IT vendor developing pharmacy software for a customer in the public sector was influenced by the relationship with the customer. The case study showed that the adoption process was shaped to a high degree by the relationship and vice versa. The prior high level of trust and mutual knowledge helped the parties negotiate mutually feasible solutions throughout the adoption process. We thus advise enhancing trust-building processes to strengthen the relationships and to balance formal control and social control to increase the likelihood of a successful outcome of the adoption of quality assurance technology in a customer-vendor relationship.

Employee and customer satisfaction in healthcare.

PubMed

Jackson, Todd; Wood, Ben D

2010-01-01

There were multiple factors identified in a literature review that have a relationship to customer satisfaction, customer loyalty, employee satisfaction, and links between employee and customer satisfaction. Some of the factors identified were communication, wait times, perceived value, trust, dissatisfaction with management, changes in the workplace, vision,and fun at work. Managers must identify these topics to ensure customer satisfaction, customer loyalty,and employee satisfaction which will ultimately have a positive impact on their organizations.

75 FR 51866 - Self-Regulatory Organizations; The Depository Trust Company; Order Approving Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-23

... Regarding Securities Delivered to or From Participant Accounts Through the Automated Customer Account... Corporation (``NSCC'') concerning Automated Customer Account Transfer Service (``ACATS'') transfers processed... (July 2, 2010). NSCC's ACATS system enables members to effect automated transfers of customer accounts...

Fuzzy Evaluating Customer Satisfaction of Jet Fuel Companies

NASA Astrophysics Data System (ADS)

Cheng, Haiying; Fang, Guoyi

Based on the market characters of jet fuel companies, the paper proposes an evaluation index system of jet fuel company customer satisfaction from five dimensions as time, business, security, fee and service. And a multi-level fuzzy evaluation model composing with the analytic hierarchy process approach and fuzzy evaluation approach is given. Finally a case of one jet fuel company customer satisfaction evaluation is studied and the evaluation results response the feelings of the jet fuel company customers, which shows the fuzzy evaluation model is effective and efficient.

Engaging the Student as a Customer: A Relationship Marketing Approach

ERIC Educational Resources Information Center

Bowden, Jana Lay-Hwa.

2011-01-01

Increasingly organizations are recognizing the value of establishing close relationships with their customers. Despite this, research has not deeply explored how the intangible aspects of relational exchange such as customer satisfaction, as well as affective commitment, calculative commitment, and trust, combine to determine loyalty in the…

75 FR 4626 - Order Granting a Temporary Exemption From Certain Government Securities Act Provisions and...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-01-28

... accommodate customer clearing of credit default swaps that reference government securities. Treasury is also... regulations impose obligations concerning financial responsibility, protection of customer securities and... clearance of credit default swaps (CDS)\\8\\ transactions on behalf of customers of ICE Trust clearing members...

Trust - Essential Requirement and Basis for pHealth Services.

PubMed

Ruotsalainen, Pekka; Blobel, Bernd

2017-01-01

Trust is a social code and glue between persons and organizations in any business domain including health. pHealth is a complex concept that is built around health service providers, individuals and artefacts such as sensors, mobile devices, networks, computers, and software applications. It has many stakeholders such as organizations, persons, patients, customers, and tele-operators. pHealth services are increasingly offered in insecure information space, and used over organizational, geographical and jurisdictional borders. This all means that trust is an essential requirement for successful pHealth services. To make pHealth a successful business, organizations offering pHealth services should establish inter-organizational trust and trusted relationship between their customers. Before starting to use services, the pHealth user should have a possibility to define how much it trusts on the service provider and on the surrounding information infrastructure. The authors' analysis show that trust models used in today's health care and e-commerce are insufficient for networked pHealth. Calculated trust as proposed by the authors is stronger than the predefined dispositional trust model currently used in health care, other's recommendations used in e-commerce and risk assessment. Until now, caused by the lack of business incentive, lack of regulatory and political pressure, pHealth providers have not demonstrated meaningful interest in moving from the current unsatisfactory situation to trust calculation by making information necessary for this methodology available. To make pHealth successful, a combination of legal, political, organizational, technological and educational efforts is needed to initiate the paradigm change and start the era of trust-based pHealth services.

48 CFR 252.229-7009 - Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom).

Code of Federal Regulations, 2014 CFR

2014-10-01

... and value added tax on fuel (passenger vehicles) (United Kingdom). 252.229-7009 Section 252.229-7009... Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom). As prescribed in 229.402-70(i), use the following clause: Relief from Customs Duty and Value Added Tax on Fuel...

48 CFR 252.229-7009 - Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom).

Code of Federal Regulations, 2010 CFR

2010-10-01

... and value added tax on fuel (passenger vehicles) (United Kingdom). 252.229-7009 Section 252.229-7009... Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom). As prescribed in 229.402-70(i), use the following clause: Relief from Customs Duty and Value Added Tax on Fuel...

48 CFR 252.229-7009 - Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom).

Code of Federal Regulations, 2013 CFR

2013-10-01

... and value added tax on fuel (passenger vehicles) (United Kingdom). 252.229-7009 Section 252.229-7009... Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom). As prescribed in 229.402-70(i), use the following clause: Relief from Customs Duty and Value Added Tax on Fuel...

48 CFR 252.229-7009 - Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom).

Code of Federal Regulations, 2012 CFR

2012-10-01

... and value added tax on fuel (passenger vehicles) (United Kingdom). 252.229-7009 Section 252.229-7009... Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom). As prescribed in 229.402-70(i), use the following clause: Relief from Customs Duty and Value Added Tax on Fuel...

48 CFR 252.229-7009 - Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom).

Code of Federal Regulations, 2011 CFR

2011-10-01

... and value added tax on fuel (passenger vehicles) (United Kingdom). 252.229-7009 Section 252.229-7009... Relief from customs duty and value added tax on fuel (passenger vehicles) (United Kingdom). As prescribed in 229.402-70(i), use the following clause: Relief from Customs Duty and Value Added Tax on Fuel...

19 CFR 10.62 - Bunker fuel oil.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Bunker fuel oil. 10.62 Section 10.62 Customs... Equipment for Vessels § 10.62 Bunker fuel oil. (a) Withdrawal under section 309, Tariff Act of 1930, as... section 309, Tariff Act of 1930, as amended (19 U.S.C. 1309), when all the bunker fuel oil in a Customs...

19 CFR 10.62 - Bunker fuel oil.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Bunker fuel oil. 10.62 Section 10.62 Customs... Equipment for Vessels § 10.62 Bunker fuel oil. (a) Withdrawal under section 309, Tariff Act of 1930, as... section 309, Tariff Act of 1930, as amended (19 U.S.C. 1309), when all the bunker fuel oil in a Customs...

19 CFR 10.62 - Bunker fuel oil.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Bunker fuel oil. 10.62 Section 10.62 Customs... Equipment for Vessels § 10.62 Bunker fuel oil. (a) Withdrawal under section 309, Tariff Act of 1930, as... section 309, Tariff Act of 1930, as amended (19 U.S.C. 1309), when all the bunker fuel oil in a Customs...

19 CFR 10.62 - Bunker fuel oil.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Bunker fuel oil. 10.62 Section 10.62 Customs... Equipment for Vessels § 10.62 Bunker fuel oil. (a) Withdrawal under section 309, Tariff Act of 1930, as... section 309, Tariff Act of 1930, as amended (19 U.S.C. 1309), when all the bunker fuel oil in a Customs...

19 CFR 10.62 - Bunker fuel oil.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Bunker fuel oil. 10.62 Section 10.62 Customs... Equipment for Vessels § 10.62 Bunker fuel oil. (a) Withdrawal under section 309, Tariff Act of 1930, as... section 309, Tariff Act of 1930, as amended (19 U.S.C. 1309), when all the bunker fuel oil in a Customs...

The Effect of Non-technical Factors in B2C E-Commerce

NASA Astrophysics Data System (ADS)

Sanayei, Ali; Shafe'Ei, Reza

As e-commerce grows across industries worldwide , business are building web sites for presence as well as for online business. It is more than transferring current business operations to a new medium. This situation requires explaining main models, changing infrastructures, and notice to customer needs as their vital rights. Whilst increasing numbers of firms have launched themselves on the Internet, they are trying to consideration of the strategic implications of developing, implementing or running a Web site. Global competition, laws, and customer preferences are among the issues being affected by e-commerce. In this study many factors that effect on e-commerce are considered these factors have no technical issue in nature. Companies related factors, customers' knowledge, customers' trust and customers' behavior are the main effective factors in development of B2C e-commerce. In this research we surveyed the mentioned aspects by offering questionnaire to experts of e-commerce for companies. The results show there is a meaningful relationship between perception, knowledge, trust and attitude of customers and the company's capabilities in the other side with B2C e-commerce development.

Assessment and Correlation of Customer and Rater Response to Cold-Start and Warmup Driveability

DTIC Science & Technology

1993-08-01

Customer satisfaction fleet Year N % 1986 13 18 1988 10 14 1987 12 18 1988 12 16 1989 14 19 1990 9 12 1991 3 4 Consumer I Rater Fleet Hydrocarbon fuel...2 4 1991 0 0 Fuel system * Customer satisfaction fleet Fuel system N % Carbureted 19 26 PFI 33 48 1T1 21 29 Consumer I Rater Fleet Hydrooarbon fuel...between the customer fleet and one of the consumer /rater subfleets; these vehicles are included in both places in the tables above. 30 TABLE 2 AVERAGE

Trust and Online Reputation Systems

NASA Astrophysics Data System (ADS)

Kwan, Ming; Ramachandran, Deepak

Web 2.0 technologies provide organizations with unprecedented opportunities to expand and solidify relationships with their customers, partners, and employees—while empowering firms to define entirely new business models focused on sharing information in online collaborative environments. Yet, in and of themselves, these technologies cannot ensure productive online interactions. Leading enterprises that are experimenting with social networks and online communities are already discovering this fact and along with it, the importance of establishing trust as the foundation for online collaboration and transactions. Just as today's consumers must feel secure to bank, exchange personal information and purchase products and services online; participants in Web 2.0 initiatives will only accept the higher levels of risk and exposure inherent in e-commerce and Web collaboration in an environment of trust. Indeed, only by attending to the need to cultivate online trust with customers, partners and employees will enterprises ever fully exploit the expanded business potential posed by Web 2.0. But developing online trust is no easy feat. While various preliminary attempts have occurred, no definitive model for establishing or measuring it has yet been established. To that end, nGenera has identified three, distinct dimensions of online trust: reputation (quantitative-based); relationship (qualitative-based) and process (system-based). When considered together, they form a valuable model for understanding online trust and a toolbox for cultivating it to support Web 2.0 initiatives.

Information asymmetry, social networking site word of mouth, and mobility effects on social commerce in Korea.

PubMed

Hwang, In Jeong; Lee, Bong Gyou; Kim, Ki Youn

2014-02-01

The purpose of this research is to examine the issues that affect customers' behavioral character and purchasing behavior. The study proposes a research hypothesis with independent variables that include social presence, trust, and information asymmetry, and the dependent variable purchase decision making, to explain differentiated customer decision making processes in social commerce (S-commerce). To prove the hypothesis, positive verification was performed by focusing on mediating effects through a customer uncertainty variable and moderating effects through mobility and social networking site word of mouth (SNS WOM) variables. The number of studies on customer trends has rapidly increased together with the market size of S-commerce. However, few studies have examined the negative variables that make customers hesitant to make decisions in S-commerce. This study investigates the causes of customer uncertainty and focuses on deducing the control variables that offset this negative relationship. The study finds that in customers' S-commerce purchasing actions, the SNS WOM and mobility variables show control effects between information asymmetry and uncertainty and between trust and uncertainty. Additionally, this research defines the variables related to customer uncertainty that are hidden in S-commerce, and statistically verifies their relationship. The research results can be used in Internet marketing practices to establish marketing mix strategies for customer demand or as research data to predict customer behavior. The results are scientifically meaningful as a precedent for research on customers in S-commerce.

Trust that binds: the impact of collective felt trust on organizational performance.

PubMed

Salamon, Sabrina Deutsch; Robinson, Sandra L

2008-05-01

The impact of employees' collective perceptions of being trusted by management was examined with a longitudinal study involving 88 retail stores. Drawing on the appropriateness framework (March, 1994; Weber, Kopelman, & Messick, 2004), the authors develop and test a model showing that when employees in an organization perceive they are trusted by management, increases in the presence of responsibility norms, as well as in the sales performance and customer service performance of the organization, are observed. Moreover, the relationship between perceptions of being trusted and sales performance is fully mediated by responsibility norms. PsycINFO Database Record (c) 2008 APA, all rights reserved.

Usability and trust in e-banking.

PubMed

Pravettoni, Gabriella; Leotta, Salvatore Nuccio; Lucchiari, Claudio; Misuraca, Raffaella

2007-12-01

This study assessed the role of usability in trust of e-banking services. A questionnaire was administered to 185 Italian undergraduate working students who volunteered for the experiment (M age = 30.5 yr., SD = 3.1). Participants were differentiated on computer ability (Expert, n = 104; Nonexpert, n = 81) and e-banking use (User, n = 93; Nonusers, n = 92). Analysis showed that the website usability of e-banking services did not play a very important role for the User group. Instead, institution-based trust, e.g., the trust in the security policy of the Web merchant, customers, and the overall trust of the bank were the crucial factors in the adoption of e-banking.

You catch more flies with sugar...marketing RIM

DOE Office of Scientific and Technical Information (OSTI.GOV)

KEENEN,MARTHA JANE

There is a difference between marketing and selling. Marketing is finding out what the customer wants and/or needs and showing that customer how a product meets those needs. Modifying or repackaging the product may be required to make its utility clear to the customer. When it is, they'll buy because they, on their own, want it. Selling is pushing a product on the customer for reasons of profit, compliance, the way things have always been done here, or any others. When one markets, a relationship is built. This isn't about a one-time sale, it's about getting those records into safekeepingmore » and customers trusting us to give them back, retrieve them, the way that customer needs them, when and how that customer needs them. This is a trust building exercise that has long-term as well as short-term actions and reactions all aligned toward that interdependent relationship between customers and us, the recorded information managers. Marketing works better than selling because human beings don't like to be pushed...think door-to-door sales people and evaluate emotions. Are they positive? Go a step further. No one likes to be told to do what's good for you? Which brings us to the fundamental marketing, as opposed to sales, principle: What's In It For Me? Commonly called the WIIFM of Wiff-em principle in marketing and entrepreneurship texts and classes.« less

The Value of Doctrine for a Developing Organization

DTIC Science & Technology

2009-12-01

increasingly public topic since the events of September 11, 2001. Customs and Border Protection (CBP) is one of the Department of Homeland Security’s...CBP was created, the majority of the existing organization came from two legacy agencies, U.S. Customs and the Immigration and Naturalization Service...Collaboration, Merger, Trust, Customs And Border Protection, CBP 16. PRICE CODE 17. SECURITY CLASSIFICATION OF REPORT Unclassified 18. SECURITY

NREL, Mercedes-Benz Optimizing Refueling Experience for Fuel Cell Electric

Science.gov Websites

optimize the customer refueling experience for fuel cell electric vehicles. Photo of a Mercedes-Benz B fueling protocols, with an eye toward optimizing the refueling station's customer interface, making the

26 CFR 1.856-1 - Definition of real estate investment trust.

Code of Federal Regulations, 2010 CFR

2010-04-01

..., 1976, does not hold any property (other than foreclosure property) primarily for sale to customers in... “centralization of management” under paragraph (c) of § 301.7701-2 of this chapter (Regulations on Procedure and Administration). Thus, the trustee must have continuing exclusive authority over the management of the trust, the...

Communication Strategies for Developing Trust in the Salesperson/Prospect Exchange.

ERIC Educational Resources Information Center

Cochran, Daniel S.; Gibson, C. Kendrick

A review of literature in the sales area reveals that the communication process between salespeople and their customers is a complex one offering a wide range of relationships. To develop a feeling of trust between the two parties, salespeople can use practical communication skills emphasizing their expertness, reliability, and dynamism. Sales…

17 CFR 247.701 - Exemption from the definition of “broker” for certain institutional referrals.

Code of Federal Regulations, 2010 CFR

2010-04-01

... vivos or living trust the settlor of which is a natural person who, either individually or jointly with... customer means any corporation, partnership, limited liability company, trust or other non-natural person... value of the Personal Consumption Expenditures Chain-Type Price Index (or any successor index thereto...

19 CFR 10.62b - Aircraft turbine fuel.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Aircraft turbine fuel. 10.62b Section 10.62b... Supplies and Equipment for Vessels § 10.62b Aircraft turbine fuel. (a) General. Unless otherwise provided, aircraft turbine fuel withdrawn from a Customs bonded warehouse for use under section 309, Tariff Act of...

19 CFR 10.62b - Aircraft turbine fuel.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Aircraft turbine fuel. 10.62b Section 10.62b... Supplies and Equipment for Vessels § 10.62b Aircraft turbine fuel. (a) General. Unless otherwise provided, aircraft turbine fuel withdrawn from a Customs bonded warehouse for use under section 309, Tariff Act of...

19 CFR 10.62b - Aircraft turbine fuel.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Aircraft turbine fuel. 10.62b Section 10.62b... Supplies and Equipment for Vessels § 10.62b Aircraft turbine fuel. (a) General. Unless otherwise provided, aircraft turbine fuel withdrawn from a Customs bonded warehouse for use under section 309, Tariff Act of...

19 CFR 10.62b - Aircraft turbine fuel.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Aircraft turbine fuel. 10.62b Section 10.62b... Supplies and Equipment for Vessels § 10.62b Aircraft turbine fuel. (a) General. Unless otherwise provided, aircraft turbine fuel withdrawn from a Customs bonded warehouse for use under section 309, Tariff Act of...

19 CFR 10.62b - Aircraft turbine fuel.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Aircraft turbine fuel. 10.62b Section 10.62b... Supplies and Equipment for Vessels § 10.62b Aircraft turbine fuel. (a) General. Unless otherwise provided, aircraft turbine fuel withdrawn from a Customs bonded warehouse for use under section 309, Tariff Act of...

Developing Custom Fire Behavior Fuel Models for Mediterranean Wildland-Urban Interfaces in Southern Italy

NASA Astrophysics Data System (ADS)

Elia, Mario; Lafortezza, Raffaele; Lovreglio, Raffaella; Sanesi, Giovanni

2015-09-01

The dramatic increase of fire hazard in wildland-urban interfaces (WUIs) has required more detailed fuel management programs to preserve ecosystem functions and human settlements. Designing effective fuel treatment strategies allows to achieve goals such as resilient landscapes, fire-adapted communities, and ecosystem response. Therefore, obtaining background information on forest fuel parameters and fuel accumulation patterns has become an important first step in planning fuel management interventions. Site-specific fuel inventory data enhance the accuracy of fuel management planning and help forest managers in fuel management decision-making. We have customized four fuel models for WUIs in southern Italy, starting from forest classes of land-cover use and adopting a hierarchical clustering approach. Furthermore, we provide a prediction of the potential fire behavior of our customized fuel models using FlamMap 5 under different weather conditions. The results suggest that fuel model IIIP (Mediterranean maquis) has the most severe fire potential for the 95th percentile weather conditions and the least severe potential fire behavior for the 85th percentile weather conditions. This study shows that it is possible to create customized fuel models directly from fuel inventory data. This achievement has broad implications for land managers, particularly forest managers of the Mediterranean landscape, an ecosystem that is susceptible not only to wildfires but also to the increasing human population and man-made infrastructures.

Developing Custom Fire Behavior Fuel Models for Mediterranean Wildland-Urban Interfaces in Southern Italy.

PubMed

Elia, Mario; Lafortezza, Raffaele; Lovreglio, Raffaella; Sanesi, Giovanni

2015-09-01

The dramatic increase of fire hazard in wildland-urban interfaces (WUIs) has required more detailed fuel management programs to preserve ecosystem functions and human settlements. Designing effective fuel treatment strategies allows to achieve goals such as resilient landscapes, fire-adapted communities, and ecosystem response. Therefore, obtaining background information on forest fuel parameters and fuel accumulation patterns has become an important first step in planning fuel management interventions. Site-specific fuel inventory data enhance the accuracy of fuel management planning and help forest managers in fuel management decision-making. We have customized four fuel models for WUIs in southern Italy, starting from forest classes of land-cover use and adopting a hierarchical clustering approach. Furthermore, we provide a prediction of the potential fire behavior of our customized fuel models using FlamMap 5 under different weather conditions. The results suggest that fuel model IIIP (Mediterranean maquis) has the most severe fire potential for the 95th percentile weather conditions and the least severe potential fire behavior for the 85th percentile weather conditions. This study shows that it is possible to create customized fuel models directly from fuel inventory data. This achievement has broad implications for land managers, particularly forest managers of the Mediterranean landscape, an ecosystem that is susceptible not only to wildfires but also to the increasing human population and man-made infrastructures.

48 CFR 1.102 - Statement of guiding principles for the Federal Acquisition System.

Code of Federal Regulations, 2010 CFR

2010-10-01

... customer, while maintaining the public's trust and fulfilling public policy objectives. Participants in the... of responsibility. (b) The Federal Acquisition System will— (1) Satisfy the customer in terms of cost...) Minimize administrative operating costs; (3) Conduct business with integrity, fairness, and openness; and...

Using a prescribed fire to test custom and standard fuel models for fire behaviour prediction in a non-native, grass-invaded tropical dry shrubland

Treesearch

Andrew D. Pierce; Sierra McDaniel; Mark Wasser; Alison Ainsworth; Creighton M. Litton; Christian P. Giardina; Susan Cordell; Ralf Ohlemuller

2014-01-01

Questions: Do fuel models developed for North American fuel types accurately represent fuel beds found in grass-invaded tropical shrublands? Do standard or custom fuel models for firebehavior models with in situ or RAWS measured fuel moistures affect the accuracy of predicted fire behavior in grass-invaded tropical shrublands? Location: Hawai’i Volcanoes National...

31 CFR 103.121 - Customer Identification Programs for banks, savings associations, credit unions, and certain non...

Code of Federal Regulations, 2010 CFR

2010-07-01

... safety deposit box or other safekeeping services, or cash management, custodian, and trust services. (ii... documents, non-documentary methods, or a combination of both methods as described in this paragraph (b)(2... agreement, or trust instrument. (B) Verification through non-documentary methods. For a bank relying on non...

78 FR 4079 - Privacy Act of 1974: Implementation of Exemptions; Department of Homeland Security U.S. Customs...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-18

... #0;notices is to give interested persons an opportunity to participate in #0;the rule making prior to... number references to law enforcement databases used to support or deny the membership decision for GES trusted traveler programs, as well as the membership decision for trusted traveler programs with foreign...

26 CFR 1.856-1 - Definition of real estate investment trust.

Code of Federal Regulations, 2012 CFR

2012-04-01

...) primarily for sale to customers in the ordinary course of its trade or business, (5) Which is neither (i) a... meet the requirement of “centralization of management” under paragraph (c) of § 301.7701-2 of this... authority over the management of the trust, the conduct of its affairs, and (except as limited by section...

26 CFR 1.856-1 - Definition of real estate investment trust.

Code of Federal Regulations, 2013 CFR

2013-04-01

...) primarily for sale to customers in the ordinary course of its trade or business, (5) Which is neither (i) a... meet the requirement of “centralization of management” under paragraph (c) of § 301.7701-2 of this... authority over the management of the trust, the conduct of its affairs, and (except as limited by section...

26 CFR 1.856-1 - Definition of real estate investment trust.

Code of Federal Regulations, 2011 CFR

2011-04-01

...) primarily for sale to customers in the ordinary course of its trade or business, (5) Which is neither (i) a... meet the requirement of “centralization of management” under paragraph (c) of § 301.7701-2 of this... authority over the management of the trust, the conduct of its affairs, and (except as limited by section...

Alternative Fuels Data Center: Pittsburgh Livery Company Transports

Science.gov Websites

Customers in Alternative Fuel VehiclesA> Pittsburgh Livery Company Transports Customers in hybrid, propane, and natural gas vehicles to transport customers. For information about this project Television Related Videos Photo of a car Electric Vehicles Charge up at State Parks in West Virginia Dec. 9

Microwave Oven Repair. Teacher Edition.

ERIC Educational Resources Information Center

Smreker, Eugene

This competency-based curriculum guide for teachers addresses the skills a technician will need to service microwave ovens and to provide customer relations to help retain the customer's confidence in the product and trust in the service company that performs the repair. The guide begins with a task analysis, listing 20 cognitive tasks and 5…

Improving service quality in NHS Trust hospitals: lessons from the hotel sector.

PubMed

Desombre, T; Eccles, G

1998-01-01

This article looks to review recent practice undertaken within the UK hotel sector to improve customer service, and suggests ideals that could be implemented within National Health (NHS) Trust hospitals. At a time of increasing competition, hotel firms are using service enhancement as a means to gain competitive advantage, and therefore developing a range of techniques to measure levels of service quality improvement. With continued change in the health service, where greater focus now lies with patient satisfaction, so there is a requirement for managers to adapt techniques presently being offered in other service industries to improve levels of customer service and ensure patients are targeted to define their levels of satisfaction.

Alternative Fuels Data Center

Science.gov Websites

establishing a plan to allocate any funds the State receives from the Volkswagen Mitigation Trust Agreement Volkswagen Mitigation Trust Agreement; to offset oxides of nitrogen emissions from vehicles. For more

12 CFR 218.721 - Defined terms relating to the trust and fiduciary activities exception from the definition of...

Code of Federal Regulations, 2010 CFR

2010-01-01

... management; (iv) A flat or capped per order processing fee, paid by or on behalf of a customer or beneficiary...—account-by-account test. Chiefly compensated shall mean the relationship-total compensation percentage for each trust or fiduciary account of the bank is greater than 50 percent. (2) The relationship-total...

12 CFR 218.721 - Defined terms relating to the trust and fiduciary activities exception from the definition of...

Code of Federal Regulations, 2014 CFR

2014-01-01

... management; (iv) A flat or capped per order processing fee, paid by or on behalf of a customer or beneficiary...—account-by-account test. Chiefly compensated shall mean the relationship-total compensation percentage for each trust or fiduciary account of the bank is greater than 50 percent. (2) The relationship-total...

12 CFR 218.721 - Defined terms relating to the trust and fiduciary activities exception from the definition of...

Code of Federal Regulations, 2013 CFR

2013-01-01

... management; (iv) A flat or capped per order processing fee, paid by or on behalf of a customer or beneficiary...—account-by-account test. Chiefly compensated shall mean the relationship-total compensation percentage for each trust or fiduciary account of the bank is greater than 50 percent. (2) The relationship-total...

12 CFR 218.721 - Defined terms relating to the trust and fiduciary activities exception from the definition of...

Code of Federal Regulations, 2011 CFR

2011-01-01

... management; (iv) A flat or capped per order processing fee, paid by or on behalf of a customer or beneficiary...—account-by-account test. Chiefly compensated shall mean the relationship-total compensation percentage for each trust or fiduciary account of the bank is greater than 50 percent. (2) The relationship-total...

12 CFR 218.721 - Defined terms relating to the trust and fiduciary activities exception from the definition of...

Code of Federal Regulations, 2012 CFR

2012-01-01

... management; (iv) A flat or capped per order processing fee, paid by or on behalf of a customer or beneficiary...—account-by-account test. Chiefly compensated shall mean the relationship-total compensation percentage for each trust or fiduciary account of the bank is greater than 50 percent. (2) The relationship-total...

Smart Grid Privacy through Distributed Trust

NASA Astrophysics Data System (ADS)

Lipton, Benjamin

Though the smart electrical grid promises many advantages in efficiency and reliability, the risks to consumer privacy have impeded its deployment. Researchers have proposed protecting privacy by aggregating user data before it reaches the utility, using techniques of homomorphic encryption to prevent exposure of unaggregated values. However, such schemes generally require users to trust in the correct operation of a single aggregation server. We propose two alternative systems based on secret sharing techniques that distribute this trust among multiple service providers, protecting user privacy against a misbehaving server. We also provide an extensive evaluation of the systems considered, comparing their robustness to privacy compromise, error handling, computational performance, and data transmission costs. We conclude that while all the systems should be computationally feasible on smart meters, the two methods based on secret sharing require much less computation while also providing better protection against corrupted aggregators. Building systems using these techniques could help defend the privacy of electricity customers, as well as customers of other utilities as they move to a more data-driven architecture.

27 CFR 19.742 - Authorized transfers from customs custody.

Code of Federal Regulations, 2011 CFR

2011-04-01

... of an alcohol fuel plant may withdraw from customs custody spirits imported or brought into the...'s alcohol fuel plant subject to the following conditions: (a) The transfer of the spirits may only be to an alcohol fuel plant that is required to file, and has filed, a bond; (b) The spirits must not...

75 FR 75502 - Order Extending and Modifying Temporary Exemptions Under the Securities Exchange Act of 1934 in...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-12-03

... members for customer clearing and may introduce related changes to its rules. See Part II.G, infra... by ICE Trust (including clearing of customer CDS transactions); and the temporary conditional... Exchange Act, providing Securities Act Rule 144A(d)(4) information, or about which financial information is...

76 FR 71089 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing and Immediate Effectiveness...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-16

... Receipts/SPDRs (``SPY''); (ii) the PowerShares QQQ Trust (``QQQ'') [reg]; (iii) Apple, Inc. (``AAPL''); (iv... initially filed a proposed rule change \\6\\ to pay a different Customer Complex Order Rebate to Add Liquidity... the Exchange from continuing to increase its order flow. Currently, the Exchange pays a Customer...

Whether Visual Information Loss of Expression by Community Pharmacist Masks to Effect a Change in Feeling of Trust among Help-seeker?

PubMed

Kishimoto, Keiko; Hasaka, Akiko; Yamaura, Katsunori; Fukushima, Noriko

2016-01-01

Pharmacy is required to shift toward human service such as hearing the complaints of health. But the study about help-seeking behavior to pharmacist is not really investigated. We hypothesized that a decrease in expression visibility, due to pharmacists' typical masks, may negatively impact help-seeker' trust in pharmacist. The sample included 100 drugstore customers aged ≥18 years. Participants were stratified by gender and randomly assigned to two groups: evaluation of clear-masked and normal-masked pharmacists. After viewing a video with either male or female pharmacists wearing either clear or normal masks, participants completed a questionnaire. The primary outcome was trust in pharmacist measured by the Trust Scale and the secondary outcome was impression of the pharmacist measured by nineteen pairs of adjectives. There were no differences by gender on trust scores. Results revealed that both male and female pharmacists who wore clear masks were rated as more trustworthy than normal-masked pharmacists (p<0.001, d=0.903, and p=0.001, d=0.716, respectively). Sixteen of nineteen adjectives reported for pharmacists wearing normal masks indicated greater negative intention than those with clear masks (d=0.431-1.469). In most cases, among pharmacists wearing clear masks, results showed positive correlations between trust and each impression adjective (r=0.279-0.710). Our findings indicate that pharmacists wearing normal masks, which partially hide facial expressions, may decrease customer's trust in pharmacist. Further, normal masks were associated with negative impression. To avoid the inhibition of help-seek behavior, we recommend that pharmacists wear a clear mask and increase non-verbal communication.

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.

PubMed

Chang, Ching-Sheng; Chen, Su-Yueh; Lan, Yi-Ting

2013-01-16

Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients' perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients' overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a direct effect; and (B) service quality and patient trust are used as intervening variables to affect patient satisfaction, which represents an indirect effect. Due to differences in the scale, resources and costs among medical institutions of different levels, it is a most urgent and concerning issue of how to control customers' demands and preferences and adopt correct marketing concepts under the circumstances of intense competition in order to satisfy the public and build up a competitive edge for medical institutions.

The ATPG Attack for Reverse Engineering of Combinational Hybrid Custom-Programmable Circuits

DTIC Science & Technology

2017-03-23

The ATPG Attack for Reverse Engineering of Combinational Hybrid Custom- Programmable Circuits Raza Shafiq Hamid Mahmoodi Houman Homayoun Hassan... programmable circuits. While functionality of programmable cells are only known to trusted parties, effective techniques for activation and propagation...of the cells are introduced. The ATPG attack carefully studies dependency of programmable cells to develop their (partial) truth tables. Results

Don`t just satisfy `em, delight `em!

DOE Office of Scientific and Technical Information (OSTI.GOV)

Lacertosa, R.

1996-01-01

Providing customer service and quality in fuel oil marketing are discussed. The fuel oil industry depends on customer satisfaction. However, merely satisfying the customer is not enough. Research done on customer service indicates that satisfaction is a neutral feeling. The goal should be to get customers to the next level, which is to be delighted or ecstatic about the service. The place to begin is to provide all service personnel with the training and support they need and then get out of the way. It should always be kept in mind that the person that keeps the company in businessmore » is the valued customer who too often gets lost in the shuffle.« less

Developing custom fire behavior fuel models from ecologically complex fuel structures for upper Atlantic Coastal Plain forests

Treesearch

Bernard R. Parresol; Joe H. Scott; Anne Andreu; Susan Prichard; Laurie Kurth

2012-01-01

Currently geospatial fire behavior analyses are performed with an array of fire behavior modeling systems such as FARSITE, FlamMap, and the Large Fire Simulation System. These systems currently require standard or customized surface fire behavior fuel models as inputs that are often assigned through remote sensing information. The ability to handle hundreds or...

The missing path to gain customers loyalty in pharmacy retail: The role of the store in developing satisfaction and trust.

PubMed

Castaldo, Sandro; Grosso, Monica; Mallarini, Erika; Rindone, Marco

2016-01-01

An evolution led to community pharmacies experiencing increased competition both between themselves and with new entrants in the sector, for example, grocery retailers. Applying certain retail marketing strategies aimed at developing store loyalty may be an appropriate strategic path for pharmacies wanting to compete in this new arena. This study aimed to develop and test a two-step model to identify the determinants of store loyalty for community pharmacies in Italy. Based on the retail literature, qualitative research was conducted to identify key variables determining loyalty to community pharmacies. The model was then tested by means of a phone survey. A total of 735 usable questionnaires was collected. The study highlights the key role of the relationship between pharmacists and their customers in the loyalty-building path; trust in pharmacists is the first driver of satisfaction and a direct and indirect (through satisfaction) driver of trust in pharmacies, which leads to store loyalty. Retail-level levers, such as the store environment, assortment, and communication, influence trust in pharmacies. This model is a first step toward investigating loyalty-building by applying the retail management literature's concepts to the community pharmacy sector. Copyright © 2015 Elsevier Inc. All rights reserved.

Determinants of trust for public lands: Fire and fuels management on the Bitterroot National Forest

Treesearch

Adam Liljeblad; William T. Borrie; Alan E. Watson

2009-01-01

Management of public lands occurs today with high levels of scrutiny and controversy. To succeed, managers seek the support, involvement, and endorsement of the public. This study examines trust as an indicator of managerial success and attempts to identify and measure the components that most influence it. A review of trust literature yielded 14 attributes that were...

United States Marine Corps Aerial Refueling Requirements Analysis

DTIC Science & Technology

2000-12-01

REFUELING REQUIREMENTS ANALYSIS William R. Gates Systems Management Department Naval Postgraduate School 555 Dyer Road, Room 229 Monterey, CA 93943...refueling customers . KC130s are rotated through the track 24 hours per day, providing customers fuel as needed. KC130 sorties are scheduled to reflect the...projected average customer (aircraft) arrival rates, average service times (time required to engage the drogue, receive fuel and 1075 Report Documentation

Factor selection for service quality evaluation: a hospital case study.

PubMed

Ameryoun, Ahmad; Najafi, Seyedvahid; Nejati-Zarnaqi, Bayram; Khalilifar, Seyed Omid; Ajam, Mahdi; Ansarimoghadam, Ahmad

2017-02-13

Purpose The purpose of this paper is to develop a systematic approach to predict service quality dimension's influence on service quality using a novel analysis based on data envelopment and SERVQUAL. Design/methodology/approach To assess hospital service quality in Tehran, expectation and perception of those who received the services were evaluated using SERVQUAL. The hospital service quality dimensions were found by exploratory factor analysis (EFA). To compare customer expectation and perception, perceived service quality index (PSQI) was measured using a new method based on common weights. A novel sensitivity approach was used to test the service quality factor's impact on the PSQI. Findings A new service quality dimension named "trust in services" was found using EFA, which is not an original SERVQUAL factor. The approach was applied to assess the hospital's service quality. Since the PSQI value was 0.76 it showed that improvements are needed to meet customer expectations. The results showed the factor order that affect PSQI. "Trust in services" has the strongest influence on PSQI followed by "tangibles," "assurance," "empathy," and "responsiveness," respectively. Practical implications This work gives managers insight into service quality by following a systematic method; i.e., measuring perceived service quality from the customer viewpoint and service factors' impact on customer perception. Originality/value The procedure helps managers to select the required service quality dimensions which need improvement and predict their effects on customer perception.

What Otaku consumers care about: The factors influential to online purchase intention

NASA Astrophysics Data System (ADS)

Chang, Che-Chang

2013-10-01

Chinese customers and those in the rest of world share the same two principal concerns about e-commerce: inadequate information from website and inadequate legal protection for Internet purchases. This study shows that trust, information adequacy and Otakus' characteristics have a significant effect on online purchase intention. Moreover, Otakus' characteristics demonstrate an interference effect on purchasing intention online for the influential factors: information provision and trust in the website.

Shared decision making

MedlinePlus

... and your provider communicate openly and build a relationship of trust. Alternative Names Patient-centered care References ... ADAM Health Solutions. About MedlinePlus Site Map FAQs Customer Support Get email updates Subscribe to RSS Follow ...

27 CFR 70.11 - Meaning of terms.

Code of Federal Regulations, 2010 CFR

2010-04-01

... funds for their customers (or other commercial banks) to the Treasury Account at the Federal Reserve... satisfaction of some debt or performance of an obligation. Person. An individual, a trust, estate, partnership...

Public Trust in Health Information Sharing: A Measure of System Trust.

PubMed

Platt, Jodyn E; Jacobson, Peter D; Kardia, Sharon L R

2018-04-01

To measure public trust in a health information sharing in a broadly defined health system (system trust), inclusive of health care, public health, and research; to identify individual characteristics that predict system trust; and to consider these findings in the context of national health initiatives (e.g., learning health systems and precision medicine) that will expand the scope of data sharing. Survey data (n = 1,011) were collected in February 2014. We constructed a composite index of four dimensions of system trust-competency, fidelity, integrity, and trustworthiness. The index was used in linear regression evaluating demographic and psychosocial predictors of system trust. Data were collected by GfK Custom using a nationally representative sample and analyzed in Stata 13.0. Our findings suggest the public's trust may not meet the needs of health systems as they enter an era of expanded data sharing. We found that a majority of the U.S. public does not trust the organizations that have health information and share it (i.e., the health system) in one or more dimensions. Together, demographic and psychosocial factors accounted for ~18 percent of the observed variability in system trust. Future research should consider additional predictors of system trust such as knowledge, attitudes, and beliefs to inform policies and practices for health data sharing. © Health Research and Educational Trust.

The transparency paradox. Building trust, resolving disputes and optimising logistics on conventional and online drugs markets.

PubMed

Tzanetakis, Meropi; Kamphausen, Gerrit; Werse, Bernd; von Laufenberg, Roger

2016-09-01

In recent years, marketplaces in the darknet emerged where vendors and customers can exchange illicit drugs and other goods on digital platforms by using hidden internet services. The main thesis of this paper is that in an online environment, different practices for building trust and reputation emerge that stabilise market processes. Qualitative and quantitative data from a recent German project on conventional (offline) small-scale drug dealing as well as qualitative case studies on four online vendors operating on Agora market are used to explore alternative practices for building trust and reputation. They also explore the use of violence and logistics established on cryptomarkets in comparison to traditional dealing. To analyse the data we applied qualitative content analyses. For conventional commercial illicit drug dealing on various kinds of markets, trust between buyer and seller is a crucial issue, often emphasized by restricting deals to well-known persons. While this typically includes face-to-face contact, the opposite is true with online drug trading. It is characteristic of cryptomarkets that the parties involved in a transaction know neither the personal identity nor the physical location of one another. This is realised by using aliases, anonymising software, and cryptocurrencies for payments. Violence typically only plays a role in traditional drug dealing, but mostly, if at all, just as a latent threat for potential rule-breakers. Processing a transaction anonymously includes escrow services for the buyers, which makes trading more reliable, although they cannot completely prevent scamming. Furthermore, online drug marketplaces usually offer a customer feedback system that allows customers to rate vendors and review products. A positive vendor feedback helps building reputation and trust in such an online environment. With regard to logistics, most conventional small-scale dealers restrict their acts of selling to private surroundings to avoid encounters with law enforcement. In cryptomarkets, the purchased drugs are delivered by traditional postal services, sometimes to false addresses or to someone else's name to conceal the identity and address of the buyer. On virtual drug markets practices of building trust, conflict resolution and logistics is constantly evolving. They offer improved security solutions on the one hand while on the other hand scamming and fraud seem to be widely used on both online and conventional drug markets. Copyright © 2015 Elsevier B.V. All rights reserved.

Improving Customer Satisfaction: A People CMM Perspective

DTIC Science & Technology

2010-10-11

customers internal service quality Employee satisfaction in turn fuels employee loyalty , which raises employee productivity. Higher productivity means...greater external service value for customers – which enhances customer satisfaction and loyalty . Internal Service Quality Employee Loyalty ...Employee Productivity Customer Satisfaction and Loyalty “A mere 5% jump in customer loyalty can boost profits 25%”…or more.

NOAA's Regional Climate Services Program: Building Relationships with Partners and Customers to Deliver Trusted Climate Information at Usable Scales

NASA Astrophysics Data System (ADS)

Mecray, E. L.; Dissen, J.

2016-12-01

Federal agencies across multiple sectors from transportation to health, emergency management and agriculture, are now requiring their key stakeholders to identify and plan for climate-related impacts. Responding to the drumbeat for climate services at the regional and local scale, the National Oceanic and Atmospheric Administration (NOAA) formed its Regional Climate Services (RCS) program to include Regional Climate Services Directors (RCSD), Regional Climate Centers, and state climatologists in a partnership. Since 2010, the RCS program has engaged customers across the country and amongst many of the nation's key economic sectors to compile information requirements, deliver climate-related products and services, and build partnerships among federal agencies and their regional climate entities. The talk will include a sketch from the Eastern Region that may shed light on the interaction of the multiple entities working at the regional scale. Additionally, we will show examples of our interagency work with the Department of Interior, the Department of Agriculture, and others in NOAA to deliver usable and trusted climate information and resources. These include webinars, print material, and face-to-face customer engagements to gather and respond to information requirements. NOAA/National Centers for Environmental Information's RCSDs work on-the-ground to learn from customers about their information needs and their use of existing tools and resources. As regional leads, the RCSDs work within NOAA and with our regional partners to ensure the customer receives a broad picture of the tools and information from across the nation.

SRS 2010 Vegetation Inventory GeoStatistical Mapping Results for Custom Reaction Intensity and Total Dead Fuels.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Edwards, Lloyd A.; Paresol, Bernard

This report of the geostatistical analysis results of the fire fuels response variables, custom reaction intensity and total dead fuels is but a part of an SRS 2010 vegetation inventory project. For detailed description of project, theory and background including sample design, methods, and results please refer to USDA Forest Service Savannah River Site internal report “SRS 2010 Vegetation Inventory GeoStatistical Mapping Report”, (Edwards & Parresol 2013).

A study for Chinese Otaku while web shopping

NASA Astrophysics Data System (ADS)

Chang, Che-Chang; Chen, Fang-Tzu

2014-10-01

With the increasing popularity of online shopping, ranging from various communication networks to e-commerce. Same as the rest of world customers, Chinese share their concern about "inadequate information from website" and "trust for internet purchases". This study, uses adequacy of web information and trust for variables in order to ensure the factors for influential to online purchases. Internet users are well educated and younger. Thus, this is necessary to determine whether the Otaku' characteristics have interfered effect for online purchases on this study.

ESnet authentication services and trust federations

NASA Astrophysics Data System (ADS)

Muruganantham, Dhivakaran; Helm, Mike; Genovese, Tony

2005-01-01

ESnet provides authentication services and trust federation support for SciDAC projects, collaboratories, and other distributed computing applications. The ESnet ATF team operates the DOEGrids Certificate Authority, available to all DOE Office of Science programs, plus several custom CAs, including one for the National Fusion Collaboratory and one for NERSC. The secure hardware and software environment developed to support CAs is suitable for supporting additional custom authentication and authorization applications that your program might require. Seamless, secure interoperation across organizational and international boundaries is vital to collaborative science. We are fostering the development of international PKI federations by founding the TAGPMA, the American regional PMA, and the worldwide IGTF Policy Management Authority (PMA), as well as participating in European and Asian regional PMAs. We are investigating and prototyping distributed authentication technology that will allow us to support the "roaming scientist" (distributed wireless via eduroam), as well as more secure authentication methods (one-time password tokens).

Use of Pd-Pt loaded graphene aerogel on nickel foam in direct ethanol fuel cell

NASA Astrophysics Data System (ADS)

Tsang, Chi Him A.; Leung, D. Y. C.

2018-01-01

A size customized binder-free bimetallic Pd-Pt loaded graphene aerogel deposited on nickel foam plate (Pd-Pt/GA/NFP) was prepared and used as an electrode for an alkaline direct ethanol fuel cell (DEFC) under room temperature. The effect of fuel concentration and metal composition on the output power density of the DEFC was systematically investigated. Under the optimum fuel concentration, the cell could achieve a value of 3.6 mW cm-2 at room temperature for the graphene electrode with Pd/Pt ratio approaching 1:1. Such results demonstrated the possibility of producing a size customized metal loaded GA/NFP electrode for fuel cell with high performance.

Building Customer Relationships: A Model for Vocational Education and Training Delivery.

ERIC Educational Resources Information Center

Jarratt, Denise G.; Murphy, Tom; Lowry, Diannah

1997-01-01

Review of the theory of relational marketing and interviews with training providers identified a training delivery model that includes elements of trust and commitment, investment by relationship partners, and knowledge exchange, supporting relationship longevity. (SK)

The Impact of Energy Efficient Vehicles on Gas Tax (Highway Trust Fund) and Alternative Funding for Infrastructure Construction, Upgrade, and Maintenance

DOT National Transportation Integrated Search

2012-01-01

Road construction, upgrades, and maintenance have largely been financed by a gas tax since the first tax on fuel was instituted by the federal government in 1932. Monies from the gas tax and other sources are deposited in the Highway Trust Fund to ha...

Implications of electric vehicle penetration on federal and state highway revenues.

DOT National Transportation Integrated Search

2017-02-01

This report summarizes the results of research conducted to determine if current and : near future electric vehicle (EV) sales will have an impact on motor fuel tax revenues as : part of the Federal Highway Trust Fund (HTF). Gasoline and diesel fuel ...

40 CFR 86.1313-98 - Fuel specifications.

Code of Federal Regulations, 2010 CFR

2010-07-01

... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel... contracts from customers indicating the intent to purchase and use “Type 1-D” grade diesel fuel as the...

Why e-return services fail: a psychological contract violation approach.

PubMed

Hsieh, Pei-Ling

2012-12-01

This study elucidates why and how e-return services (e-RS) fail, representing a preliminary attempt to explain the critical role of psychological contract violation (PCV) and explore its antecedents and outcomes in e-RS research. Based on marketing, psychology, and information systems-related studies, a theoretical framework is developed to correlate perceived fairness (PF), causal attribution (CA), and magnitude of negative outcome (MNO) with customers' PCV. Additionally, based on trust (TR), exactly how PCV further influences customers' stickiness intention (SI) is examined as well. Analysis results indicate that PF, CA, and MNO influence customers during both the evaluation stage and the customer receipt of e-RS, subsequently deriving PCV. These factors contribute to the subsequent success of e-RS, especially, customers' TR and SI. Furthermore, recommendations are made on how firms should evaluate PCV and its influencing factors to prevent e-RS failure.

Alternative Fuels Data Center: Going Beyond Gas: Nissan Brings Car Charging

Science.gov Websites

Charging to Indianapolis Convenience Store Chain " We've seen a steady increase in our customer base that alleviating customer concerns needed to be a top priority. "PEV sales hinge on customers steady increase in our customer base since installing the equipment a couple of years ago." Although

The development of a qualitative dynamic attribute value model for healthcare institutes.

PubMed

Lee, Wan-I

2010-01-01

Understanding customers has become an urgent topic for increasing competitiveness. The purpopse of the study was to develop a qualitative dynamic attribute value model which provides insight into the customers' value for healthcare institute managers by conducting the initial open-ended questionnaire survey to select participants purposefully. A total number of 427 questionnaires was conducted in two hospitals in Taiwan (one district hospital with 635 beds and one academic hospital with 2495 beds) and 419 questionnaires were received in nine weeks. Then, apply qualitative in-depth interviews to explore customers' perspective of values for building a model of partial differential equations. This study concludes nine categories of value, including cost, equipment, physician background, physicain care, environment, timing arrangement, relationship, brand image and additional value, to construct objective network for customer value and qualitative dynamic attribute value model where the network shows the value process of loyalty development via its effect on customer satisfaction, customer relationship, customer loyalty and healthcare service. One set predicts the customer relationship based on comminent, including service quality, communication and empahty. As the same time, customer loyalty based on trust, involves buzz marketing, brand and image. Customer value of the current instance is useful for traversing original customer attributes and identifing customers on different service share.

Public perspectives of fire, fuels, and the Forest Service in the Great Lakes Region: a survey of citizen-agency communication and trust

Treesearch

Bruce A. Shindler; Eric Toman; Sarah M. McCaffrey

2009-01-01

Relative to the western United States, where fire and fuel management programs have received greater emphasis, few community-based studies have focused on the Great Lakes region. The present paper describes public opinion research from counties surrounding National Forests inWisconsin, Minnesota and Michigan. Survey data address citizen perspectives on (1) fuel...

40 CFR 86.1313-2007 - Fuel specifications.

Code of Federal Regulations, 2010 CFR

2010-07-01

... Administrator's satisfaction that this fuel will be the predominant in-use fuel. Such evidence could include such things as copies of signed contracts from customers indicating the intent to purchase and use... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel...

Enhancing P3P Framework through Policies and Trust

DTIC Science & Technology

2005-01-01

existing online review/rating systems are geared towards customer satisfaction in online shopping domain, we believe that in the future privacy will...ablers of online shopping to tracking of user browsing behavior. Though cookies are browser dependent, they are independent of internet service provider

Success requires seizing opportunities.

PubMed

Melum, M M

1987-01-01

The well-trained group of professionals had worked hard at the business they knew well. Their efforts had paid off--they were highly respected for their quality; their business grew; they had a close, trusting relationship with their customers; and they had the satisfaction of running their business as they alone knew to be best. As they looked ahead, they saw the personal security of a bright, safe future, of more of the same success. Then, slowly at first but building steadily to a feverish pace, their business and their lives were uprooted and torn apart in an all-encompassing economic and social earthquake. Now, with a force the professionals could hardly believe, let alone keep track of, the very definition of their business was changing, the trusting relationship with customers began to break down as massive numbers of new and different competitors vied for their business, many new players began to control how they ran their business, and security vanished into a confusion of competition, entrepreneurship, and risk.

Proceedings -- US Russian workshop on fuel cell technologies (in English;Russian)

DOE Office of Scientific and Technical Information (OSTI.GOV)

Baker, B.; Sylwester, A.

1996-04-01

On September 26--28, 1995, Sandia National Laboratories sponsored the first Joint US/Russian Workshop on Fuel Cell Technology at the Marriott Hotel in Albuquerque, New Mexico. This workshop brought together the US and Russian fuel cell communities as represented by users, producers, R and D establishments and government agencies. Customer needs and potential markets in both countries were discussed to establish a customer focus for the workshop. Parallel technical sessions defined research needs and opportunities for collaboration to advance fuel cell technology. A desired outcome of the workshop was the formation of a Russian/American Fuel Cell Consortium to advance fuel cellmore » technology for application in emerging markets in both countries. This consortium is envisioned to involve industry and national labs in both countries. Selected papers are indexed separately for inclusion in the Energy Science and Technology Database.« less

The effectiveness and limitations of fuel modeling using the fire and fuels extension to the Forest Vegetation Simulator

Treesearch

Erin K. Noonan-Wright; Nicole M. Vaillant; Alicia L. Reiner

2014-01-01

Fuel treatment effectiveness is often evaluated with fire behavior modeling systems that use fuel models to generate fire behavior outputs. How surface fuels are assigned, either using one of the 53 stylized fuel models or developing custom fuel models, can affect predicted fire behavior. We collected surface and canopy fuels data before and 1, 2, 5, and 8 years after...

Alternative Fuels Data Center

Science.gov Websites

of the following measures: Payment of incentives to customers that install EVSE; Time-of-use rates customers; and Technical assistance programs for government fleets and private organizations. Utilities may

31 CFR 346.3 - Purchase of bonds.

Code of Federal Regulations, 2010 CFR

2010-07-01

...-the-counter or by mail from Federal Reserve Banks and Branches and the Bureau of the Public Debt, Securities Transactions Branch, Washington, DC 20226. Customers of commercial banks and trust companies may... Reserve Banks and Branches, and the Department of the Treasury itself, are authorized to issue the...

The Development of a Qualitative Dynamic Attribute Value Model for Healthcare Institutes

PubMed Central

Lee, Wan-I

2010-01-01

Background: Understanding customers has become an urgent topic for increasing competitiveness. The purpopse of the study was to develop a qualitative dynamic attribute value model which provides insight into the customers’ value for healthcare institute managers by conducting the initial open-ended questionnaire survey to select participants purposefully. Methods: A total number of 427 questionnaires was conducted in two hospitals in Taiwan (one district hospital with 635 beds and one academic hospital with 2495 beds) and 419 questionnaires were received in nine weeks. Then, apply qualitative in-depth interviews to explore customers’ perspective of values for building a model of partial differential equations. Results: This study concludes nine categories of value, including cost, equipment, physician background, physicain care, environment, timing arrangement, relationship, brand image and additional value, to construct objective network for customer value and qualitative dynamic attribute value model where the network shows the value process of loyalty development via its effect on customer satisfaction, customer relationship, customer loyalty and healthcare service. Conclusion: One set predicts the customer relationship based on comminent, including service quality, communication and empahty. As the same time, customer loyalty based on trust, involves buzz marketing, brand and image. Customer value of the current instance is useful for traversing original customer attributes and identifing customers on different service share. PMID:23113034

Alternative Fuels Data Center

Science.gov Websites

Power (LADWP) provides rebates to commercial and residential customers toward the purchase of Level 2 EVSE. Commercial customers who purchase and install EVSE for employee and public use can receive up to

Student Data Privacy: Building a Trusted Environment

ERIC Educational Resources Information Center

Foundation for Excellence in Education, 2017

2017-01-01

The effective use of student data is essential for improving student outcomes and equipping educators with the information they need to help every student remain on a path to educational success. Student data can help teachers personalize and customize instruction, equip parents and students with information to make informed educational choices,…

78 FR 20362 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-04

... (``SPY''), Apple, Inc. (``AAPL''), SPDR Gold Trust (``GLD''), Google Inc. (``GOOG'') and Amazon.com Inc.... Further, the options marketplace has a history of offering preferential pricing to Customers. Finally... or unfairly discriminatory. Also, the options marketplace has a history of offering preferential...

Fighting in the Mountains and Among the People: Imperial Russian and Early Soviet Population-Centric Counterinsurgency

DTIC Science & Technology

2015-05-21

suppression of the Malay insurgency, and the Indonesian counterinsurgency in East Timor. Despite the extensiveness of research on past...authorities embraced Central Asian customs in an attempt to build trust with the local population. In 1921, they undertook a wide-scale ethnographic

76 FR 25389 - Self-Regulatory Organizations; The Depository Trust Company; Notice of Filing of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-04

... proposed rule change is consistent with the CPSS- IOSCO Recommendations for securities settlement systems (``Recommendations''). Recommendation 12, ``Protection of Customers' Securities,'' states, in relevant part... Terminal System (PTS), as participants may currently use various platforms to communicate with DTC. The...

DOE Office of Scientific and Technical Information (OSTI.GOV)

Schroeder, Alex

Motor fuel taxes were established to finance our nation’s transportation infrastructure, yet evolving economic, political, and technological influences are constraining this ability. At the federal level, the Highway Trust Fund (HTF), which is primarily funded by motor fuel taxes, has become increasingly dependent on general fund contributions and short-term reauthorizations to prevent insolvency. As a result, there are discussions at both the federal and state levels in which stakeholders are examining the future of motor fuel excise taxes as well as the role of electric and alternative fuel vehicles in that future. On July 1, 2015, six states increased theirmore » motor fuel tax rates.« less

Brand strengthening decision making delved from brand-contacts in health services organizations.

PubMed

Takayanagi, Kazue; Hagihara, Yukiko

2007-01-01

Under the Japanese Government's strong enforcement of Japanese national medical cost reduction, only hospitals which emphasize patient values, and creation of brands according to them can survive. This study extracted patients' expectations as brand from Campbell's Brand-Contact lists. The authors also proposed to add Brand-strengthening strategies both for short-term strategies (large improvement is not required) and for long-term strategies (restructuring hardware and systems). This method would enable hospitals to collect customers' underlying expectations, and would create high-value brands. Trustful medical service would provide mutual and synergetic medical care effects. It is already considered out of date to conduct qualitative patient satisfaction interviews on current medical services to current customers. It is the only way to survive that hospitals themselves produce their original brands to increase patient loyalty and customer satisfaction. In the process, customer value should be reconsidered from both aspects of the quality of clinical care and of other medically related services. Then hospitals would be able to satisfy both customers' output and process expectations.

A custom-tailored FAMOS burn-up meter for VVER 440 fuel assemblies

DOE Office of Scientific and Technical Information (OSTI.GOV)

Simon, G.G.; Golochtchapov, S.; Glazov, A.G.

1995-12-31

The FAMOS fuel assembly monitoring system had been originally developed for monitoring irradiated fuel assemblies of the Karlsruhe Nuclear Research Center concentrating on neutron detection systems for special applications.The measurements in the past had demonstrated that FAMOS can perform precise measurements to control or measure with accuracy the main physical parameters of spent fuel. The FAMOS 3 system is specialized for burn-up determination of fuel assemblies. Thus it is possible to take into account the burn-up for the purposes of storage and transportation. The Kola NPP VVER 440 requirements necessitated developing an especially adopted FAMOS 3 system. In addition tomore » the passive neutron measurement, a gross gamma detection and a boron concentration monitoring system are implemented. The new system was constructed as well as tested in laboratory experiments. The monitoring system has been delivered to the customer and is ready for use.« less

Alternative Fuels Data Center

Science.gov Websites

All-Electric Vehicle (EV) Rebate - Eversource Eversource customers are eligible for a $3,000 rebate for the purchase of a new 2018 Nissan LEAF. To receive the rebate, customers must show a copy of a

Alternative Fuels Data Center

Science.gov Websites

commercial and residential customers toward the purchase of Level 2 EVSE. Commercial customers who purchase electric rate. Applications must be submitted no later than four months from the date of purchase. Rebates

Supply Chain-based Solution to Prevent Fuel Tax Evasion

DOE Office of Scientific and Technical Information (OSTI.GOV)

Franzese, Oscar; Capps, Gary J; Daugherty, Michael

The primary source of funding for the United States transportation system is derived from motor fuel and other highway use taxes. Loss of revenue attributed to fuel-tax evasion has been assessed to be somewhere between $1 billion per year, or approximately 25% of the total tax collected. Any solution that addresses this problem needs to include not only the tax-collection agencies and auditors, but also the carriers transporting oil products and the carriers customers. This paper presents a system developed by the Oak Ridge National Laboratory for the Federal Highway Administration which has the potential to reduce or eliminate manymore » fuel-tax evasion schemes. The solution balances the needs of tax-auditors and those of the fuel-hauling companies and their customers. The technology was deployed and successfully tested during an eight-month period on a real-world fuel-hauling fleet. Day-to-day operations of the fleet were minimally affected by their interaction with this system. The results of that test are discussed in this paper.« less

Design and development of the Waukesha Custom Engine Control Air/Fuel Module

DOE Office of Scientific and Technical Information (OSTI.GOV)

Moss, D.W.

1996-12-31

The Waukesha Custom Engine Control Air/Fuel Module (AFM) is designed to control the air-fuel ratio for all Waukesha carbureted, gaseous fueled, industrial engine. The AFM is programmed with a personal computer to run in one of four control modes: catalyst, best power, best economy, or lean-burn. One system can control naturally aspirated, turbocharged, in-line or vee engines. The basic system consists of an oxygen sensing system, intake manifold pressure transducer, electronic control module, actuator and exhaust thermocouple. The system permits correct operation of Waukesha engines in spite of changes in fuel pressure or temperature, engine load or speed, and fuelmore » composition. The system utilizes closed loop control and is centered about oxygen sensing technology. An innovative approach to applying oxygen sensors to industrial engines provides very good performance, greatly prolongs sensor life, and maintains sensor accuracy. Design considerations and operating results are given for application of the system to stationary, industrial engines operating on fuel gases of greatly varying composition.« less

Alternative Fuels Data Center

Science.gov Websites

forklift. Additionally, qualified residential and commercial NGV fueling infrastructure may be eligible for a rebate of up to $2,000. These incentives are available to commercial and residential customers

78 FR 52679 - Safety Standard for Cigarette Lighters; Adjusted Customs Value for Cigarette Lighters

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-26

... Customs Value for Cigarette Lighters AGENCY: Consumer Product Safety Commission. ACTION: Final rule... refillable lighters that use butane or similar fuels and have a Customs Value or ex-factory price below a threshold value (initially set at $2.00 in 1993). The standard provides that the initial $2.00 value adjusts...

Alternative Fuels Data Center

Science.gov Websites

Volkswagen Settlement Allocation The Kentucky General Assembly must approve the allocation of any funds the Commonwealth receives from the Volkswagen Mitigation Trust Agreement. Kentucky will hold all

Alternative Fueling Station Locator - Android

DOE Office of Scientific and Technical Information (OSTI.GOV)

The Alternative Fueling Station Locator app helps users locate fueling stations that offer electricity, natural gas, biodiesel, E85, propane, or hydrogen. The users' current location or a custom location can be used to find the 20 closest stations within a 30-mile radius. View the stations on a map or see a list of stations ordered by distance from your location. Select your alternative fuel of choice and adjust the custom filters to fit your needs. Select a station from the map or list to view contact info and other details: address, phone number, and hours of operation; payment types accepted;more » public or private access; special services; compression (natural gas); vehicle size access (natural gas); number and types of chargers (electric); blends available (biodiesel); and blender pumps (ethanol) The app draws information from the U.S. Department of Energy's Alternative Fuels Data Center, which houses the most comprehensive, up-to-date database of alternative fueling stations in the United States. The database contains location information for more than 20,000 alternative fueling stations throughout the country.« less

Trusts' forward-thinking approach recognised.

PubMed

Herring, Phillip

2017-05-01

It is often said that the quality of the parking experience at a hospital or other healthcare facility makes one of the most lasting impressions on visitors. HEJ editor, Jonathan Baillie, spoke to Phillip Herring, managing director at Indigo, the UK arm of one of Europe's leading 'bespoke parking solution' providers, to discover how, harnessing first-class customer service, the latest technology, and the ability to offer anything from simple car park management to 30-year Design Build Finance Operate (DBFO) packages, the company is looking to extend a UK healthcare parking contract portfolio which already sees it work with 11 NHS Trusts across England, Scotland, and Wales.

Examining Impacts of Organizational Capabilities in Information Security: A Structural Equation Modeling Analysis

ERIC Educational Resources Information Center

Hall, Jacqueline Huynh

2011-01-01

In today's modern business world, most organizations use information as a critical business asset to gain competitive advantage and create market value. Increasingly, an organization's ability to protect information assets plays a critical role in its ability to meet regulatory compliance requirements, increase customer trust, preserve brand…

76 FR 5843 - Self-Regulatory Organizations; The Depository Trust Company; Notice of Filing and Order Granting...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-02-02

... release of the White Paper, DTC customers requested a tool that would help measure the impact of the... corresponding CUSIP-level identification information at 8:20 a.m.; and (3) make other conforming changes. II... on Uniform Security Identification Procedures (``CUSIP'') level identification information about the...

Security Implications of Electronic Commerce: A Survey of Consumers and Businesses.

ERIC Educational Resources Information Center

Furnell, S. M.; Karweni, T.

1999-01-01

Examines general requirement for security technologies that provide a basis for trust in the electronic commerce environment. Discusses the results of two surveys that included general Internet users who are potential customers as well as commercial businesses, that considered attitudes to electronic commerce in general and options relating to…

The Effect of Online Reviews on Customer Satisfaction: An Expectation Disconfirmation Approach

ERIC Educational Resources Information Center

Picazo-Vela, Sergio

2010-01-01

During the last decade online retail sales have been growing constantly. This growth has been possible due to different factors like online reviews. Online reviews have been proven successful in predicting different variables like trust and sales in online settings; however, the impact of online reviews on other variables like customer…

78 FR 26382 - Advisory Committee on Commercial Operations of Customs and Border Protection (COAC)

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-06

... Completed by the Export Mapping Working Group (EMWG) to date. 3. Review and Discuss the Global Supply Chain Subcommittee's Air Cargo Advance Screening (ACAS) Working Group and address Next Steps regarding Land Border... the Trusted Trader Subcommittee and the Work Completed by the Industry Standards Working Group (ISWG...

31 CFR 341.3 - Purchase of bonds.

Code of Federal Regulations, 2010 CFR

2010-07-01

... or by mail from Federal Reserve Banks and Branches and the Bureau of the Public Debt, Washington, DC 20226. Customers of commercial banks and trust companies may be able to arrange for the purchase of the bonds through such institutions, but only the Federal Reserve Banks and Branches and the Bureau of the...

Fuel cells for vehicle applications in cars - bringing the future closer

NASA Astrophysics Data System (ADS)

Panik, Ferdinand

Among all alternative drive systems, the fuel cell electric propulsion system has the highest potential to compete with the internal combustion engine. For this reason, Daimler-Benz AG has entered into a co-operative alliance with Ballard Power Systems, with the objectives of bringing fuel cell vehicles to the market. Apart from the fuel cell itself, fuel cell vehicles require comprehensive system technology to provide fuel and air supply, cooling, energy management, electric and electronic functions. The system technology determines to a large extent the cost, weight, efficiency, performance and overall customer benefit of fuel cell vehicles. Hence, Daimler-Benz and Ballard are pooling their expertise in fuel cell system technology in a joint company, with the aim of bringing their fuel cell vehicular systems to the stage of maturity required for market entry as early as possible. Hydrogen-fuelled zero-emission fuel cell transit `buses' will be the first market segment addressed, with an emphasis on the North American and European markets. The first buses are already scheduled for delivery to customers in late 1997. Since a liquid fuel like methanol is easier to handle in passenger cars, fuel reforming technologies are developed and will shortly be demonstrated in a prototype, as well. The presentation will cover concepts of fuel cell vehicles with an emphasis on system technology, the related testing procedures and results as well as an outline of market entry strategies.

Developing custom fire behavior fuel models from ecologically complex fuel structures for upper Atlantic Coastal Plain forests.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Parresol, Bernard, R.; Scott, Joe, H.; Andreu, Anne

2012-01-01

Currently geospatial fire behavior analyses are performed with an array of fire behavior modeling systems such as FARSITE, FlamMap, and the Large Fire Simulation System. These systems currently require standard or customized surface fire behavior fuel models as inputs that are often assigned through remote sensing information. The ability to handle hundreds or thousands of measured surface fuelbeds representing the fine scale variation in fire behavior on the landscape is constrained in terms of creating compatible custom fire behavior fuel models. In this study, we demonstrate an objective method for taking ecologically complex fuelbeds from inventory observations and converting thosemore » into a set of custom fuel models that can be mapped to the original landscape. We use an original set of 629 fuel inventory plots measured on an 80,000 ha contiguous landscape in the upper Atlantic Coastal Plain of the southeastern United States. From models linking stand conditions to component fuel loads, we impute fuelbeds for over 6000 stands. These imputed fuelbeds were then converted to fire behavior parameters under extreme fuel moisture and wind conditions (97th percentile) using the fuel characteristic classification system (FCCS) to estimate surface fire rate of spread, surface fire flame length, shrub layer reaction intensity (heat load), non-woody layer reaction intensity, woody layer reaction intensity, and litter-lichen-moss layer reaction intensity. We performed hierarchical cluster analysis of the stands based on the values of the fire behavior parameters. The resulting 7 clusters were the basis for the development of 7 custom fire behavior fuel models from the cluster centroids that were calibrated against the FCCS point data for wind and fuel moisture. The latter process resulted in calibration against flame length as it was difficult to obtain a simultaneous calibration against both rate of spread and flame length. The clusters based on FCCS fire behavior parameters represent reasonably identifiable stand conditions, being: (1) pine dominated stands with more litter and down woody debriscomponents than other stands, (2) hardwood and pine stands with no shrubs, (3) hardwood dominated stands with low shrub and high non-woody biomass and high down woody debris, (4) stands with high grass and forb (i.e., non-woody) biomass as well as substantial shrub biomass, (5) stands with both high shrub and litter biomass, (6) pine-mixed hardwood stands with moderate litter biomass and low shrub biomass, and (7) baldcypress-tupelo stands. Models representing these stand clusters generated flame lengths from 0.6 to 2.3 musing a 30 km h{sub 1} wind speed and fireline intensities of 100-1500 kW m{sub 1} that are typical within the range of experience on this landscape. The fuel models ranked 1 < 2 < 7 < 5 < 4 < 3 < 6 in terms of both flame length and fireline intensity. The method allows for ecologically complex data to be utilized in order to create a landscape representative of measured fuel conditions and to create models that interface with geospatial fire models.« less

Alternative Fuels Data Center

Science.gov Websites

Sonoma Clean Power (SCP) customers are eligible to receive a free JuiceNet-enabled EVSE from eMotorWerks eligible to receive a free JuicePlug (smart grid adapter) to convert to a JuiceNet-enabled EVSE. Customers

40 CFR 86.1313-94 - Fuel specifications.

Code of Federal Regulations, 2010 CFR

2010-07-01

... and have a minimum sensitivity of 7.5 octane numbers, where sensitivity is defined as the Research... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel... contracts from customers indicating the intent to purchase and use “Type 1-D” grade diesel fuel as the...

Does the physician's emotional intelligence matter? Impacts of the physician's emotional intelligence on the trust, patient-physician relationship, and satisfaction.

PubMed

Weng, Hui-Ching

2008-01-01

Much of the literature pertinent to management indicates that service providers with high emotional intelligence (EI) receive higher customer satisfaction scores. Previous studies offer limited evidence regarding the impact of physician's EI on patient-physician relationship. Using a multilevel and multisource data approach, the current study aimed to build a model that demonstrated the impact of a physician's EI on the patient's trust and the patient-physician relationship. The survey sample included 983 outpatients and 39 physicians representing 11 specialties. Results of path analyses demonstrated that the ratio of patient's follow-up visits (p < .01) and the nurse-rated EI for physicians (p < .05) had positive effects on the patient's trust. The impact of patient's trust on patient's satisfaction was mediated by the patient-physician relationship at a significant level (p < .01). The patient-physician relationship had a significantly positive effect on patient's satisfaction (p < .001). The model accounted for 37% of the variance of patient's trust, 67% of the PDR, and 58% of patient's satisfaction on physician services. This study suggests that nurses had the sensitivity and intellectual skills in assessing the physician's performance and the patient's need. Our findings suggest that patient's trust is the cornerstone of the patient-physician relationship; however, mutual trust and professional respect between nurses and physicians play a critical role in reinforcing the patient-physician relationship to effect improvements in the provision of patient-centered care.

48 CFR 252.229-7010 - Relief from customs duty on fuel (United Kingdom).

Code of Federal Regulations, 2010 CFR

2010-10-01

..., February 1973, entitled “Relief from Customs Duty and/or Value Added Tax on United States Government... Office. (b) Specific information should be included in the request for tax relief, such as the number of...

48 CFR 252.229-7010 - Relief from customs duty on fuel (United Kingdom).

Code of Federal Regulations, 2013 CFR

2013-10-01

..., February 1973, entitled “Relief from Customs Duty and/or Value Added Tax on United States Government... Office. (b) Specific information should be included in the request for tax relief, such as the number of...

48 CFR 252.229-7010 - Relief from customs duty on fuel (United Kingdom).

Code of Federal Regulations, 2014 CFR

2014-10-01

..., February 1973, entitled “Relief from Customs Duty and/or Value Added Tax on United States Government... Office. (b) Specific information should be included in the request for tax relief, such as the number of...

48 CFR 252.229-7010 - Relief from customs duty on fuel (United Kingdom).

Code of Federal Regulations, 2012 CFR

2012-10-01

..., February 1973, entitled “Relief from Customs Duty and/or Value Added Tax on United States Government... Office. (b) Specific information should be included in the request for tax relief, such as the number of...

48 CFR 252.229-7010 - Relief from customs duty on fuel (United Kingdom).

Code of Federal Regulations, 2011 CFR

2011-10-01

..., February 1973, entitled “Relief from Customs Duty and/or Value Added Tax on United States Government... Office. (b) Specific information should be included in the request for tax relief, such as the number of...

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

PubMed Central

2013-01-01

Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a direct effect; and (B) service quality and patient trust are used as intervening variables to affect patient satisfaction, which represents an indirect effect. Due to differences in the scale, resources and costs among medical institutions of different levels, it is a most urgent and concerning issue of how to control customers’ demands and preferences and adopt correct marketing concepts under the circumstances of intense competition in order to satisfy the public and build up a competitive edge for medical institutions. PMID:23320786

Fuel cells for transport: can the promise be fulfilled? Technical requirements and demands from customers

NASA Astrophysics Data System (ADS)

Klaiber, Thomas

The paper discusses the technical requirements and the customer demands for vehicles that have an on-board methanol reformer and fuel cells. The research concentrates on the technical developmental risks which include minimizing volume, reducing weight and, at the same time, improving efficiency and system dynamics. Fuel cell powered vehicles with methanol reformers are not only suitable for a niche market but also these vehicles will compete with conventional vehicles. The greatest hindrance will be the price of the fuel cell. A possible progressive development of the number of fuel cell powered vehicles in conjunction with a reduction in costs will be discussed in the paper. When fuel cell vehicles come to the market it is necessary that an infrastructure for the fuel methanol or hydrogen is installed. Therefore, it will only be possible to introduce fuel cell vehicles into special markets, e.g. California. Such a process will need to be subsidized by additional incentives like tax concessions. Today there are many technical risks and unsolved problems relating to production technologies, infrastructure, and costs. Nevertheless, among the alternative power units, the fuel cell seems to be the only one that might be competitive to the conventional power unit, especially relating to emissions.

Customer service: developing a new mindset for today's instant gratification society.

PubMed

Stockburger, W T

1998-01-01

Today's society expects and demands immediate service, results and access to information. Can those of us in leadership positions say that the service we provide is equal to or exceeds what our customers expect? How can we redesign our services so they are better than those we currently provide? Some people look to advances in technology as one means to improve services and access to information, but this should not be the only means. If we are to develop a philosophy of exceptional service, we must develop a vision of those services. We must gain an understanding of our customers, plus a knowledge of products, the availability of resources and any industry constraints. In healthcare, we must look to leadership to achieve our goals. A goal of exceptional customer service must be communicated to all levels of service providers from management. Top-down action by management--leadership by example--is critical. Leadership must gain the trust of both customers and employees by actively listening to both verbal and nonverbal comments at all points of service. Without an understanding of our customers' needs, it won't be possible to deliver services at or above their expectations.

17 CFR 275.206(4)-2 - Custody of funds or securities of clients by investment advisers.

Code of Federal Regulations, 2012 CFR

2012-04-01

... Director of the Office of Compliance Inspections and Examinations; and (iii) Upon resignation or dismissal... an elected manager of the limited liability company; or (v) A person is presumed to control a trust... in customer accounts; (iii) A futures commission merchant registered under section 4f(a) of the...

Aiming Higher. 25 Stories of How Companies Prosper by Combining Sound Management and Social Vision.

ERIC Educational Resources Information Center

Bollier, David

This collection of real-life stories profiles chief executive officers, managers, and employees who view social challenges as opportunities to create new markets, build motivated work forces, and attract loyal customers. The companies profiled have been honored by The Business Enterprise Trust, founded by Norman Lear. The following profiles are…

76 FR 22158 - Self-Regulatory Organizations; Notice of Filing and Immediate Effectiveness of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-04-20

... ``Complex Order'' to: (i) Pay a Customer Complex Order Rebate for Adding Liquidity of $0.25 per contract for...'') \\4\\; the PowerShares QQQ Trust (``QQQ'')[supreg]; and Apple, Inc. (``AAPL'') [sic]. The Exchange is... Exchange pays the following Complex Order Rebates for Adding Liquidity in the Select Symbols: Specialist...

75 FR 38581 - Self-Regulatory Organizations; the Depository Trust Company; Notice of Filing of Proposed Rule...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-07-02

... customer account transfers within specified time frames. \\5\\ CNS is an ongoing accounting system which nets... by book-entry. This allocation of securities is accomplished through an evening cycle followed by a day cycle. Positions which remain open after the evening cycle may be changed as a result of trades...

Information Privacy in the Marketspace: Implications for the Commercial Uses of Anonymity on the Web.

ERIC Educational Resources Information Center

Hoffman, Donna L.; Novak, Thomas P.; Peralta, Marcos A.

1999-01-01

Suggests that the primary barrier to successful commercial development of the Web is lack of consumer trust in the medium. Examines how customer concerns are affecting growth and development of consumeroriented commercial activity on the Web and investigates the implications of these concerns for potential industry response. Suggests that radical…

Why should I buy from you?

DOE Office of Scientific and Technical Information (OSTI.GOV)

Holohan, D.

1995-03-01

Some suggestions for increasing business in the fuel oil marketing sector are given: These include: (1) give your customers a good reason to buy from you; (2) never take customers for granted; (3) use newsletters to educate customers about new developments, the latest technology; (4) establish a personal relationship with customers. Call them and tell them how much you appreciate their business; (5) educate them about possible scams-for instance chimney cleaning companies that might bend the truth; and (6) give your {open_quotes}full-service{close_quotes} company a small town personality and a caring voice. Customers will have difficulty leaving you.

When Advisors' True Intentions Are in Question. How Do Bank Customers Cope with Uncertainty in Financial Consultancies?

PubMed

Mackinger, Barbara; Jonas, Eva; Mühlberger, Christina

2017-01-01

When making financial decisions bank customers are confronted with two types of uncertainty: first, return on investments is uncertain and there is a risk of losing money. Second, customers cannot be certain about their financial advisor's true intentions. This might decrease customers' willingness to cooperate with advisors. However, the uncertainty management model and fairness heuristic theory predict that in uncertain situations customers are willing to cooperate with financial advisors when they perceive fairness. In the current study, we investigated how perceived fairness in the twofold uncertain situations increased people's intended future cooperation with an advisor. We asked customers of financial consultancies about their experienced uncertainty regarding both the investment decision and the advisor's intentions. Moreover, we asked them about their perceived fairness, as well as their intention to cooperate with the advisor in the future. A three-way moderation analysis showed that customers who faced high uncertainty regarding the investment decision and high uncertainty regarding the advisor's true intentions indicated the lowest intended cooperation with the advisor but high fairness increased their cooperation. Interestingly, when people were only uncertain about the advisor's intentions (but certain about the decision) they indicated less cooperation than when they were only uncertain about the decision (but certain about the advisor's intentions). A mediated moderation analysis revealed that this relationship was explained by customers' lower trust in their advisors.

Alternative Fuels Data Center

Science.gov Websites

PG&E Pacific Gas & Electric (PG&E) customers are eligible for a $10,000 rebate for the , bring the Customer Information Form and a copy of a recent PG&E utility bill to a participating dealership. For more information, visit PG&E

Meeting the Energy Challenges of the 1990s. Experts Define the Key Policy Issues.

DTIC Science & Technology

1992-03-01

Forecast of Low Emission Fuel Usage-Liquid 79 Fuels Figure 2.10: Forecast of Low Emission Fuel Usage- 81 Gaseous Fuels Figure 2.11: Global Warming From...environmental problems caused by acid rain, smog, and global warming , he said. According to Mr. Lovins, utilities as well as their customers benefit from...made in relation to these effects. The panel- ists addressed the links between global warming and the fossil fuels that now produce nearly 90 percent

Myths and Legends of the New York Iroquois. Museum Bulletin 125.

ERIC Educational Resources Information Center

Converse, Harriet Maxwell

1974-01-01

Adopted for 22 years into the Seneca nation, Harriet Maxwell Converse devoted much of her life to the study and defense of the Indians of New York. The position of friendship and trust she enjoyed enabled her to record extensive information on the customs and institutions of the Iroquois. Material for this volume was taken from her notes found…

Promoting the Moral Reasoning of Undergraduate Business Students through a Deliberate Psychological Education-Based Classroom Intervention

ERIC Educational Resources Information Center

Schmidt, Christopher D.; McAdams, Charles R.; Foster, Victoria

2009-01-01

Educating business students for ethical professional practice is a growing concern for both the corporate world and business education. Highly publicised scandals have pushed public trust in business to an all-time low, resulting in losses of customers and high employee turnover. Corporate and business education leaders have begun to press for…

Online Sellers’ Website Quality Influencing Online Buyers’ Purchase Intention

NASA Astrophysics Data System (ADS)

Shea Lee, Tan; Ariff, Mohd Shoki Md; Zakuan, Norhayati; Sulaiman, Zuraidah; Zameri Mat Saman, Muhamad

2016-05-01

The increase adoption of Internet among young users in Malaysia provides high prospect for online seller. Young users aged between 18 and 25 years old are important to online sellers because they are actively involved in online purchasing and this group of online buyers is expected to dominate future online market. Therefore, examining online sellers’ website quality and online buyers’ purchase intention is crucial. Based on the Theory of planned behavior (TPB), a conceptual model of online sellers’ website quality and purchase intention of online buyers was developed. E-tailQ instrument was adapted in this study which composed of website design, reliability/fulfillment, security, privacy & trust, and customer service. Using online questionnaire and convenience sampling procedure, primary data were obtained from 240 online buyers aged between 18 to 25 years old. It was discovered that website design, website reliability/fulfillment, website security, privacy & trust, and website customer service positively and significantly influence intention of online buyers to continuously purchase via online channels. This study concludes that online sellers’ website quality is important in predicting online buyers’ purchase intention. Recommendation and implication of this study were discussed focusing on how online sellers should improve their website quality to stay competitive in online business.

Foundation Trusts: economics in the 'postmodern hospital'.

PubMed

Newbold, David

2005-09-01

Foundation Trust Hospitals are community-controlled health care providers which have increased autonomy about how they produce outcomes for the British National Health Service. Although there is a literature on hospital economics it is unclear how these innovative providers will behave, if they have to compete for scarce resources with other hospitals. This paper reviews some of the earlier theories, such as the neoclassical theory of the firm, and discusses their relevance along with 'newer' economic theories such as the transaction costs and evolutionary theory of the firm, plus organizational and human resources theory, to the performance of Foundation Trusts. Much contemporary health care provision is shaped along modernist lines, using scientific endeavour to maximize the impact on health outcomes and technical and social efficiency. However, there is an increasingly postmodern standpoint--critical of modernity--being taken by both patients and hospital staff, to deconstruct processes in the organizations that serve them. Foundation Trusts are postmodern hospitals insomuch as they (to attract scarce resources in a competitive environment), need to marshal the diverse theories of the firm together in order to provide a mass-customized, quality experience, transparently and at least cost--whilst maintaining a stable organizational culture for staff.

Determinants of patient loyalty to healthcare providers: An integrative review.

PubMed

Zhou, Wei-Jiao; Wan, Qiao-Qin; Liu, Cong-Ying; Feng, Xiao-Lin; Shang, Shao-Mei

2017-08-01

Patient loyalty is key to business success for healthcare providers and also for patient health outcomes. This study aims to identify determinants influencing patient loyalty to healthcare providers and propose an integrative conceptual model of the influencing factors. PubMed, CINAHL, OVID, ProQuest and Elsevier Science Direct databases were searched. Publications about determinants of patient loyalty to health providers were screened, and 13 articles were included. Date of publication, location of the research, sample details, objectives and findings/conclusions were extracted for 13 articles. Thirteen studies explored eight determinants: satisfaction, quality, value, hospital brand image, trust, commitment, organizational citizenship behavior and customer complaints. The integrated conceptual model comprising all the determinants demonstrated the significant positive direct impact of quality on satisfaction and value, satisfaction on trust and commitment, trust on commitment and loyalty, and brand image on quality and loyalty. This review identifies and models the determinants of patient loyalty to healthcare providers. Further studies are needed to explore the influence of trust, commitment, and switching barriers on patient loyalty. © The Author 2017. Published by Oxford University Press in association with the International Society for Quality in Health Care. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com

High Energy Explosive Yield Enhancer Using Microencapsulation.

DTIC Science & Technology

The invention consists of a class of high energy explosive yield enhancers created through the use of microencapsulation techniques. The... microcapsules consist of combinations of highly reactive oxidizers that are encapsulated in either passivated inorganic fuels or inert materials and inorganic...fuels. Depending on the application, the availability of the various oxidizers and fuels within the microcapsules can be customized to increase the

IoT based retail automation of fuel station and alert system

NASA Astrophysics Data System (ADS)

Naveen kumar, P.; Kumaresan, P.; Babu Sundaresan, Y.

2017-11-01

In this new era everyday life is filled with technology from the start up till to bed. In olden days people mostly worked within circle or walkable distance but now the technology developing day by day to reduce the work as well as time taken by work to complete.Thestuff’s in our daily process, somehow we left some lot of work due to lack of time. In today’s life most probably utmost 50% of products all came with automation and making theconsumers/users to access those products from anywhere by using their mobile or gadgets. In this paper, it deals with automation of fuel station retail outlet; this system will give the sales and stock report to the owner for every hour. The main problem is customer complaints about less quantityof fuel is issued or filled for money given and customers get diverted theirs attention by operators and refill the fuel without they resetting the nozzle. Nowadays to overcome these problems they replaced some electronic and computerised fuel dispensers but there is no way to identify inside the rotary valve adjustments by fitter.

CRank: A Credit Assessment Model in C2C e-Commerce

NASA Astrophysics Data System (ADS)

Zhang, Zhiqiang; Xie, Xiaoqin; Pan, Haiwei; Han, Qilong

An increasing number of consumers not only purchase but also resell merchandise through C2C web sites. One of the greatest concerns for the netizens is the lacking of a fair credit assessment system. Trust and trustworthiness are crucial to the survival of online markets. Reputation systems that rely on feedback from traders help to sustain the trust. And reputation systems provide one of the ways of building trusts online. In this chapter, we investigate a credit assessment model, CRank, for the members in the context of e-market systems, such as Alibaba, eBay, to solve such problem as how to choose a credible business partner when the customer wants to purchase some products from the Internet. CRank makes use of feedback profile made up of ranks from other users as well as an overall feedback rating for the user based on the idea of PageRank. This model can be used to build a trustable relation network among business participants.

Public Trust and Initiatives for New Health Care Partnerships

PubMed Central

Mechanic, David

1998-01-01

Effective communication between doctor and patient is a critical component of high-quality care. The physician's credibility has a significant effect on treatment outcomes. Because changes in medicine and larger cultural trends challenge the ability of clinicians to engage their patients' trust, new kinds of partnerships must be created. To do this effectively, physicians have to sharpen their communication skills and devise strategies for assuring that their patients become informed allies in their own treatment. A number of innovations are helping to build these alliances: training in communication skills; creative uses of the Internet and videotape technologies; improved “customer service” programs; critical pathways for patients; and special educational aids. All these tools promise to be useful, but they require careful development and evaluation. PMID:9614423

Public trust and initiatives for new health care partnerships.

PubMed

Mechanic, D

1998-01-01

Effective communication between doctor and patient is a critical component of high-quality care. The physician's credibility has a significant effect on treatment outcomes. Because changes in medicine and larger cultural trends challenge the ability of clinicians to engage their patients' trust, new kinds of partnerships must be created. To do this effectively, physicians have to sharpen their communication skills and devise strategies for assuring that their patients become informed allies in their own treatment. A number of innovations are helping to build these alliances: training in communication skills; creative uses of the Internet and videotape technologies; improved "customer service" programs; critical pathways for patients; and special educational aids. All these tools promise to be useful, but they require careful development and evaluation.

Optimizing the warranty period by cuckoo meta-heuristic algorithm in heterogeneous customers' population

NASA Astrophysics Data System (ADS)

Roozitalab, Ali; Asgharizadeh, Ezzatollah

2013-12-01

Warranty is now an integral part of each product. Since its length is directly related to the cost of production, it should be set in such a way that it would maximize revenue generation and customers' satisfaction. Furthermore, based on the behavior of customers, it is assumed that increasing the warranty period to earn the trust of more customers leads to more sales until the market is saturated. We should bear in mind that different groups of consumers have different consumption behaviors and that performance of the product has a direct impact on the failure rate over the life of the product. Therefore, the optimum duration for every group is different. In fact, we cannot present different warranty periods for various customer groups. In conclusion, using cuckoo meta-heuristic optimization algorithm, we try to find a common period for the entire population. Results with high convergence offer a term length that will maximize the aforementioned goals simultaneously. The study was tested using real data from Appliance Company. The results indicate a significant increase in sales when the optimization approach was applied; it provides a longer warranty through increased revenue from selling, not only reducing profit margins but also increasing it.

Assessment of Logistical Support for Expeditionary Units

DTIC Science & Technology

2014-06-01

AVAILABILITY STATEMENT Approved for public release; distribution is unlimited 12b. DISTRIBUTION CODE A 13. ABSTRACT (maximum 200 words ...port and air cargo handling, customs inspections, contingency contracting, fuels procurement and distribution, freight terminal and warehouse...Supply department is the principal financial, procurement, inventory, and customer service managers within the command. Both Supply and Materiel

Customer interest in and experience with various types of pharmacy counselling - a qualitative study.

PubMed

Kaae, Susanne; Traulsen, Janine M; Nørgaard, Lotte S

2014-12-01

Despite pharmacists' extensive knowledge in the optimization of patients' medical treatments, community pharmacies are still fighting to earn patients' trust with respect to medicinal counselling at the counter. The aim was to investigate how patients perceive pharmacy counselling at the present time, in order to develop the patient-pharmacy relationship for the benefit of both patients and pharmacies. Short semi-structured interviews were carried out with pharmacy customers by pharmacy internship students. One hundred and eight customers in 35 independent pharmacies across Denmark were interviewed during the spring of 2011. Customers were interviewed about their expectations of pharmacies in general and their experiences with medical counselling in particular. Customers perceive community pharmacies very differently in terms of both expectations of and positive experiences with counselling. They appear to be in favour of pharmacy counselling with respect to over-the-counter medicine and first-time prescription medicine in contrast to refills. Customers find it difficult to express the health-care role of pharmacies even when experiencing and appreciating it. Lack of appreciation of pharmacy counselling for refill prescription medicine and the difficulty in defining the role of pharmacies might stem from the difficulties that customers have in understanding medicine and thus the role of counselling services with respect to medicine. The pharmacy staff does not seem to realize these barriers. For pharmacies to encourage customer interest in pharmacy counselling, the staff should start taking the identified barriers into account when planning communication strategies. © 2012 John Wiley & Sons Ltd.

The Privacy Officer: A Critical Success Factor in the Implementation and Maintenance of HIPAA Legislation in DoD Medical Treatment Facilities

DTIC Science & Technology

2002-05-21

don’t mind having such records available for public viewing in the dank basement of a city hall building, observers have noted, because it takes time...Officer: The battle for trust among customers in the emerging digital economy is just getting started. The commitment of executive attention to the matter

Information needs, acceptability of risk, trust, and reliance: the case of national predictive services customers

Treesearch

Patricia L. Winter; Heidi Bigler-Cole

2010-01-01

Making complex risk-related decisions involves a degree of uncertainty. How that uncertainty is addressed or presented in reports or data tables can be tailored to meet information users’ needs and preferences. Involving the recipients of risk-related information in the design of information to be delivered (including the types of information delivered, format, and...

Information needs, acceptability of risk, trust, and reliance: The case of National Predictive Services customers

Treesearch

Patricia L. Winter; Heidi Bigler-Cole

2010-01-01

Making complex risk-related decisions involves a degree of uncertainty. How that uncertainty is addressed or presented in reports or data tables can be tailored to meet information users’ needs and preferences. Involving the recipients of risk-related information in the design of information to be delivered (including the types of information delivered, format, and...

DOE Office of Scientific and Technical Information (OSTI.GOV)

None

The Building America team NorthernSTAR investigated opportunities to use the massive customer networks of the home service industry as a means to connect homeowners to home-performance solutions. Home service companies could provide a pathway to advance building-science-guided upgrades by being in close proximity to homeowners when a decision-making moment is at hand. Established trust provides an opportunity for the company to deliver sound information and influence during a remodeling decision.

Fuel cell energy service Enron`s commerical program

DOE Office of Scientific and Technical Information (OSTI.GOV)

Jacobson, M.W.

1996-04-01

Enron, the premier provider of clean fuels worldwide, has launched a unique energy service based on fuel cell technology. The goal of this program is to bring the benefits of fuel cell power to the broad commercial marketplace. Enron`s Energy Service is currently based on a 200 kilowatt phosphoric acid power plant manufactured by ONSI Corporation. This plant is fueled by natural gas or propane, and exhibits superior performance. Enron offers a `no hassle` package that provides customers with immediate benefits with no upfront capital or technical risks. This paper describes Enron`s fuel cell commercial program.

Pacific Northwest Storms Situation Report # 3

DOE Office of Scientific and Technical Information (OSTI.GOV)

None

2006-12-17

Significant progress has been made in restoring power to customers in the Pacific Northwest region. Currently, 468,200 customers, including Canada, remain without power. This is down from 1.8 million customers who lost power following severe wind and snow storms on December 14-15, 2006. The customers without power represent about 16 percent of customers in the affected utility service areas of Oregon and Washington. See table below. The Olympic pipeline reports that the pipeline is operational; however, pipeline throughput remains reduced since one substation along the line remains without power. Complete power restoration is expected later today. There are no reportsmore » of problems regarding fuel distribution and production.« less

Advance release of data for the 1980 Statistical Year Book of the electric utility industry. [Monograph; data tables

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

1981-01-01

This monograph consists of 25 data tables that will be included in the subject year book, revealing such information as: total US installed generating capacity; installed capacity by states; installed capacity by ownership and type of prime mover; capability - peak load - kWh requirements; generation by states; generation by fuel; sales by years and classes of service; ultimate customers - by years and classes of service; revenues - by years and classes of service; average use and revenue per customer; average revenues per kWh sold; consumption of fossil fuels for electric generation; construction expenditures; and public-utility long-term financing.

A science confidence gap: Education, trust in scientific methods, and trust in scientific institutions in the United States, 2014.

PubMed

Achterberg, Peter; de Koster, Willem; van der Waal, Jeroen

2017-08-01

Following up on suggestions that attitudes toward science are multi-dimensional, we analyze nationally representative survey data collected in the United States in 2014 ( N = 2006), and demonstrate the existence of a science confidence gap: some people place great trust in scientific methods and principles, but simultaneously distrust scientific institutions. This science confidence gap is strongly associated with level of education: it is larger among the less educated than among the more educated. We investigate explanations for these educational differences. Whereas hypotheses deduced from reflexive-modernization theory do not pass the test, those derived from theorizing on the role of anomie are corroborated. The less educated are more anomic (they have more modernity-induced cultural discontents), which not only underlies their distrust in scientific institutions, but also fuels their trust in scientific methods and principles. This explains why this science confidence gap is most pronounced among the less educated.

Feasibility of Using Alternate Fuels in the U.S. Antarctic Program: Initial Assessment

DTIC Science & Technology

2017-09-01

Figures 1 Platts’ Jet A fuel prices per gallons from 1990 to 2013. Platts’ pricing is a real time market process for determining the cost of fossil ... fossil fuels. This process takes into account supply, demand, and current events. Since 1909, Platts has been reporting these real time prices and...refinery to upload NSF’s fuel to the day it arrives at a destination where it will per- form work for a different customer). Over the past decade, day

Total Quality Management in the Defense Fuel Supply Center: Issues and Observations.

ERIC Educational Resources Information Center

Matysek, Eugene F., Jr.

1993-01-01

Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…

76 FR 40980 - Pilot Program on NAFTA Long-Haul Trucking Provisions

Federal Register 2010, 2011, 2012, 2013, 2014

2011-07-12

... concerned with motor carrier safety, customs, immigration, vehicle registration and taxation, and fuel taxation. DATES: Comments are due by August 11, 2011. ADDRESSES: You may submit comments identified by... and taxation, and fuel taxation. The safety of the participating carriers would be tracked closely by...

Alternative Fuels Data Center

Science.gov Websites

customers are eligible for a free Level 2 EVSE when they purchase a new all-electric vehicle (EV ). Residential customers that already own an EV may rent a Level 2 EVSE station at a low monthly fee. In addition monthly fee. For more information about these incentives, see GMP's In-Home Level 2 EV Charger

The Bee Fire: a case study validation of BEHAVE in chaparral fuels

Treesearch

David Weise; A. Gelobter; J. Regelbrugge; J. Millar

2002-01-01

The Bee Fire burned 9,620 acres of grass and chaparral in the San Bernardino National Forest in southern California from June 29 to July 2, 1996. Rate of spread data were determined from successive fire perimeters and compared with rate of spread predicted by the Rothermel rate of spread model using fuel model 4 (heavy brush) and a custom fuel model for chamise...

Hybrid Vehicle Technologies and their potential for reducing oil use

NASA Astrophysics Data System (ADS)

German, John

2006-04-01

Vehicles with hybrid gasoline-electric powertrains are starting to gain market share. Current hybrid vehicles add an electric motor, battery pack, and power electronics to the conventional powertrain. A variety of engine/motor configurations are possible, each with advantages and disadvantages. In general, efficiency is improved due to engine shut-off at idle, capture of energy during deceleration that is normally lost as heat in the brakes, downsizing of the conventional engine, and, in some cases, propulsion on the electric motor alone. Ongoing increases in hybrid market share are dependent on cost reduction, especially the battery pack, efficiency synergies with other vehicle technologies, use of the high electric power to provide features desired by customers, and future fuel price and availability. Potential barriers include historically low fuel prices, high discounting of the fuel savings by new vehicle purchasers, competing technologies, and tradeoffs with other factors desired by customers, such as performance, utility, safety, and luxury features.

Grid Data Management and Customer Demands at MeteoSwiss

NASA Astrophysics Data System (ADS)

Rigo, G.; Lukasczyk, Ch.

2010-09-01

Data grids constitute the required input form for a variety of applications. Therefore, customers increasingly expect climate services to not only provide measured data, but also grids of these with the required configurations on an operational basis. Currently, MeteoSwiss is establishing a production chain for delivering data grids by subscription directly from the data warehouse in order to meet the demand for precipitation data grids by governmental, business and science customers. The MeteoSwiss data warehouse runs on an Oracle database linked with an ArcGIS Standard edition geodatabase. The grids are produced by Unix-based software written in R called GRIDMCH which extracts the station data from the data warehouse and stores the files in the file system. By scripts, the netcdf-v4 files are imported via an FME interface into the database. Currently daily and monthly deliveries of daily precipitation grids are available from MeteoSwiss with a spatial resolution of 2.2km x 2.2km. These daily delivered grids are a preliminary based on 100 measuring sites whilst the grid of the monthly delivery of daily sums is calculated out of about 430 stations. Crucial for the absorption by the customers is the understanding of and the trust into the new grid product. Clearly stating needs which can be covered by grid products, the customers require a certain lead time to develop applications making use of the particular grid. Therefore, early contacts and a continuous attendance as well as flexibility in adjusting the production process to fulfill emerging customer needs are important during the introduction period. Gridding over complex terrain can lead to temporally elevated uncertainties in certain areas depending on the weather situation and coverage of measurements. Therefore, careful instructions on the quality and use and the possibility to communicate the uncertainties of gridded data proofed to be essential especially to the business and science customers who require near-real-time datasets to build up trust in the product in different applications. The implementation of a new method called RSOI for the daily production allowed to bring the daily precipitation field up to the expectations of customers. The main use of the grids were near-realtime and past event analysis in areas scarcely covered with stations, and inputs for forecast tools and models. Critical success factors of the product were speed of delivery and at the same time accuracy, temporal and spatial resolution, and configuration (coordinate system, projection). To date, grids of archived precipitation data since 1961 and daily/monthly precipitation gridsets with 4h-delivery lag of Switzerland or subareas are available.

Centralised 3D printing in the NHS: a radiological review.

PubMed

Eley, K A

2017-04-01

In recent years, three-dimensional (3D) printing has seen an explosion of interest fuelled by improvements in technology and associated reduction in costs. The literature is replete with novel medical applications of custom anatomical models, prostheses, and surgical guides. Although the fundamental core of 3D printing lies in image manipulation, the driving force in many National Health Service (NHS) trusts has come from individual surgical specialties with 3D printers independently run and confined to respective departments. In this review of 3D printing, experience of establishing a new centralised 3D-printing service within an NHS hospital trust is reported, focusing on the requirements and challenges of such an endeavour. Copyright © 2017 The Royal College of Radiologists. Published by Elsevier Ltd. All rights reserved.

Getting Politically Active

NASA Technical Reports Server (NTRS)

Shaw, Robert J.

2003-01-01

Projects can, and do, succeed because of politics. And they can fail due to politics, as well. Politics does not have to be a dirty word, if it means working closely and openly with customers and stakeholder s; it is an essential approach that requires continuous dedication of time and attention. Project management is a people industry. Gainin g the trust of your followers will grant you more influence than any formal authority.

Pacific Northwest Storms Situation Report # 2

DOE Office of Scientific and Technical Information (OSTI.GOV)

None

2006-12-16

Severe wind and snow storms hit the Pacific Northwest region on December 14 – 15, 2006 resulting in major power outagesin the region. The storm is now moving off into southern Canada. A new weather disturbance nearing the Northwest coast may generate a few rain and snow showers across the Seattle and Portland areas today, but widespread active weather is not expected. There are roughly 950,000 customers in the region (including Canada) without power as a result of the Pacific Northweststorms, down from a peak of 1.8 million customers. This represents about 26 percent of customers in affected utility servicemore » areas in Oregon and Washington. See table below. As of 12:30 PM EST, the Renton Control Center for the Olympic Pipeline (petroleum products) had power restored. The pipeline, serviced by Puget Sound Energy, was shut down after it lost power during the storm. According to a pipeline official, the pipeline is expected to restart in approximately 2-3 hours with some reduced throughput later today. SeaTac International Airport receives jet fuel from the pipeline; however, it’s been reported that the airport has approximately eight days of jet fuel inventories on hand. There are no reports of problems regarding fuel production. There are some temporary and minor distribution at retail gas stations due to lack of power. Fuel delivery is also slowed in some areas due to delays on some roads. ESF #12 has not been deployed« less

Empowerment as a leadership theory.

PubMed

Rajotte, C A

1996-01-01

Leadership of today is quite different from that of Caesar, Plato, the ancient Greeks, or the ancient Egyptians. Today's leaders utilize power-sharing, trust, team-building, and empowerment. Methods to achieve empowerment include educating, leading, structuring, providing, mentoring, and actualizing. Empowerment requires change in leadership methods to be effective. One must be able to identify change and work with others for change. Through the leadership style of empowerment, vision provides a shared set of values with a customer focus. Successful organizations which practice empowerment delegate and expect people to initiate, create and to feel ownership. Nurses need to be involved in their organizations and utilize empowerment leadership to be successful leaders of the future. With empowered employees, the organization, the customer, and the employee are all winners.

Strategic Relationship Management in School Public Relations

ERIC Educational Resources Information Center

O'Hair, Mary John; O'Hair, H. Dan; Lee, Renee; Averso, Randy

2006-01-01

Research supports the need for schools to operate as professional learning communities fueled by a supportive accurate understanding of collaborative relationships among school stakeholders. These relationships are necessary to build trust and foster discourse focused on improved teaching and learning practices and increased student achievement.…

27 CFR 18.11 - Meaning of terms.

Code of Federal Regulations, 2013 CFR

2013-04-01

... under 27 CFR part 19, excluding alcohol fuel plants, for producing, warehousing, or processing distilled... unfermented mixture of juice, pulp, skins, and seeds prepared from fruit, berries, or grapes. High-proof..., exclusive of pulp, skins, or seeds. Person. An individual, trust, estate, partnership, association, company...

27 CFR 18.11 - Meaning of terms.

Code of Federal Regulations, 2014 CFR

2014-04-01

... under 27 CFR part 19, excluding alcohol fuel plants, for producing, warehousing, or processing distilled... unfermented mixture of juice, pulp, skins, and seeds prepared from fruit, berries, or grapes. High-proof..., exclusive of pulp, skins, or seeds. Person. An individual, trust, estate, partnership, association, company...

27 CFR 18.11 - Meaning of terms.

Code of Federal Regulations, 2010 CFR

2010-04-01

... under 27 CFR part 19, excluding alcohol fuel plants, for producing, warehousing, or processing distilled... unfermented mixture of juice, pulp, skins, and seeds prepared from fruit, berries, or grapes. High-proof..., exclusive of pulp, skins, or seeds. Person. An individual, trust, estate, partnership, association, company...

27 CFR 18.11 - Meaning of terms.

Code of Federal Regulations, 2011 CFR

2011-04-01

... under 27 CFR part 19, excluding alcohol fuel plants, for producing, warehousing, or processing distilled... unfermented mixture of juice, pulp, skins, and seeds prepared from fruit, berries, or grapes. High-proof..., exclusive of pulp, skins, or seeds. Person. An individual, trust, estate, partnership, association, company...

27 CFR 18.11 - Meaning of terms.

Code of Federal Regulations, 2012 CFR

2012-04-01

... under 27 CFR part 19, excluding alcohol fuel plants, for producing, warehousing, or processing distilled... unfermented mixture of juice, pulp, skins, and seeds prepared from fruit, berries, or grapes. High-proof..., exclusive of pulp, skins, or seeds. Person. An individual, trust, estate, partnership, association, company...

Alternative Fuels Data Center: Maps and Data

Science.gov Websites

Fuel Standard Volumes by Year Generated_thumb20150904-8240-13hgnxh Last update August 2012 View Graph product or destination Last update August 2015 View Graph Graph Download Data Custom_thumb U.S. Ethanol , from 1866-2014 Last update August 2015 View Graph Graph Download Data Generated_thumb20160920-21993

The antecedents of buyers' perceived justice in online markets.

PubMed

Chiu, Shun-Po; Chou, Huey-Wen; Chiu, Chao-Min

2013-07-01

The success of a business largely depends upon customers' intentions to continue to purchase, but this can be a challenge for vendors in online markets. This study proposes a model which identifies an initial set of justice antecedents and evaluates their relation to perceived justice, trust, and repurchase intention in online markets. The theoretical model is tested by using structural equation modeling on a data set of 424 buyers in Yahoo! Kimo online auction market. The results demonstrate that three dimensions of justice (distributive, procedural, and interactional) are positively and significantly related to trust, which in turn affects buyers' intention to repurchase. Moreover, among the three dimensions of justice judgments, distributive justice and interactional justice are relatively more important than procedural justice in predicting buyers' trust in sellers. In terms of the antecedents of justice, this study provides evidence that product quality and delivery performance are significantly related to distributive justice, while information quality and contact channel are important antecedents of procedural justice. This study also finds that responsiveness is important in enhancing buyers' judgments of interactional justice.

Interim Final Report for the Strengthening Retrofit Markets for Comprehensive Savings in Multifamily Buildings

DOE Office of Scientific and Technical Information (OSTI.GOV)

Meinking, Rick; Adamson, Joy M

2013-12-20

Energy efficiency is vitally important in Maine. Nearly 70% of Maine households rely on fuel oil as their primary energy source for home heating, a higher share than in any other state. Coupled with the state's long, cold winters, Maine's dependence on oil renders homeowners particularly vulnerable to fluctuating fuel costs. With $4.5 million in seed funding from the Energy Department's Better Buildings Neighborhood Program, the Governor's Energy Office (GEO), through Efficiency Maine Trust (the Trust), is spurring Maine landlords to lower their monthly energy bills and improve comfort for their tenants during the state's cold winter months and increasinglymore » warmer summers. Maine's aging multifamily housing stock can be expensive to heat and costly to maintain. It is not unusual to find buildings with little or no insulation, drafty windows, and significant air leaks, making them ideal candidates for energy efficiency upgrades. Maine modeled its Multifamily Efficiency Program (MEP) after the state's highly successful Home Energy Savings Program (HESP) for single-family homes. HESP provided cash incentives and financing opportunities to owners of one-to four-unit structures, which resulted in thousands of energy assessments and whole-house energy upgrades in 225 communities. Maine's new MEP multifamily energy efficiency upgrade and weatherization initiative focuses on small to medium-sized (i.e., five to 20 units) apartment buildings. The program's energy efficiency upgrades will provide at least 20% energy savings for each upgraded multifamily unit. The Trust’s MEP relies on a network of approved program partners who help move projects through the pipeline from assessment to upgrade. MEP has two components: benchmarking and development of an Energy Reduction Plan (ERP). Using the ENERGY STAR® Portfolio Manager benchmarking tool, MEP provides an assessment of current energy usage in the building, establishes a baseline for future energy efficiency improvements, and enables tracking and monitoring of future energy usage at the building— all at no cost to the building owner. The ERP is developed by a program partner using either the Trust’s approved modeling or prescriptive tools; it provides detailed information about the current energyrelated conditions in the building and recommends energy efficiency, health, and safety improvements. The Trust's delivery contractor provides quality assurance and controls throughout the process. Through this effort, MEP's goal is to establish a self-sustaining, market-driven program, demonstrating the value of energy efficiency to other building owners. The increasing value of properties across the state will help incentivize these owners to continue upgrades after the grant period has ended. Targeting urban areas in Maine with dense clusters of multifamily units—such as Portland, Lewiston- Auburn, Bangor, and Augusta—MEP engaged a variety of stakeholder groups early on to design its multifamily program. Through direct emails and its website, program officials invited lending institutions, building professionals, engineering firms, equipment distributors, and local property owners associations to attend open meetings around the state to learn about the goals of the multifamily program and to help define its parameters. These meetings helped program administrators understand the diversity of the customer base: some owners are individuals with a single building, while other owners are groups of people or management companies with an entire portfolio of multifamily buildings. The diversity of the customer base notwithstanding, owners see MEP as an opportunity to make gains in their respective properties. Consistently high turnouts at stakeholder meetings fueled greater customer interest as awareness of the program spread through word of mouth. The program also gained traction by utilizing the program partner networks and building on the legacy of the Trust’s successful HESP for single-family residences. MEP offers significant incentives for building owners to participate in the upgrade program. Wholebuilding benchmarking services are available to most multifamily housing buildings free of charge. The service provides the building owner with an assessment of the building's current energy efficiency as compared to other multifamily buildings on a national scale, establishes a baseline to measure future improvements, and enables owners to track monthly energy consumption using the ENERGY STAR Portfolio Manager. Once the benchmarking process is complete, the program links building owners with approved program partners (e.g., energy professionals, home performance contractors) to identify and implement specific energy-saving opportunities in the building. Program partners can also provide project quotes with estimated financing incentives and payback period calculations that enable building owners to make informed decisions. What's more, the Trust provides two financial incentives for successful completion of program milestones. The first is a per-unit incentive for completion of an approved ERP (i.e., $100 per unit if a prescriptive path is followed, and $200 per unit for a modeled ERP). Upon final inspection of the installed project scope of work, an incentive of $1,400 per unit or 50% of installed cost—whichever is less—is paid. The Trust originally established a $1 million loan-loss reserve fund (LLRF) to further enhance financing opportunities for qualified multifamily building owners. This funding mechanism was designed to connect building owners with lenders that retain the mortgages for their properties and encourages the lenders to offer financing for energy efficiency improvements. However, there has been no interest in the LLRF and therefore the LLRF has been reduced. Ultimately, MEP plans to build an online tool for building owners to assess opportunities to make upgrades in their multifamily units. The tool will include a performance rating system to provide a way for building owners to more easily understand energy use in their building, and how it could be improved with energy efficiency upgrades. Prospective tenants will also be able to use the rating system to make informed decisions about where to rent. Furthermore, the rating can be incorporated into real estate listings as a way for prospective home buyers and the real estate financial community to evaluate a home's operating costs. The Trust’s MEP has identified the state's most experienced energy professionals, vendors, suppliers, and contractors that install energy efficiency equipment in the multifamily sector to be qualified program partners. To be eligible for partnership, energy assessment professionals and contractors are required to have demonstrated experience in the multifamily sector and hold associated professional certifications, such as Building Operator Certification (BOC), Certified Energy Manager (CEM), Professional Engineer (PE), or Building Performance Institute (BPI) Multifamily Building Analyst. Widespread program interest has enabled the Trust to redirect funds that might otherwise be needed for program promotion to building capacity through contractor training. In addition to boosting professional training and certification opportunities, MEP teaches its partners how to market the multifamily program to prospective multifamily homeowners.« less

Hydraulic Hybrid and Conventional Parcel Delivery Vehicles' Measured Laboratory Fuel Economy on Targeted Drive Cycles

DOE Office of Scientific and Technical Information (OSTI.GOV)

Lammert, M. P.; Burton, J.; Sindler, P.

2014-10-01

This research project compares laboratory-measured fuel economy of a medium-duty diesel powered hydraulic hybrid vehicle drivetrain to both a conventional diesel drivetrain and a conventional gasoline drivetrain in a typical commercial parcel delivery application. Vehicles in this study included a model year 2012 Freightliner P100H hybrid compared to a 2012 conventional gasoline P100 and a 2012 conventional diesel parcel delivery van of similar specifications. Drive cycle analysis of 484 days of hybrid parcel delivery van commercial operation from multiple vehicles was used to select three standard laboratory drive cycles as well as to create a custom representative cycle. These fourmore » cycles encompass and bracket the range of real world in-use data observed in Baltimore United Parcel Service operations. The NY Composite cycle, the City Suburban Heavy Vehicle Cycle cycle, and the California Air Resources Board Heavy Heavy-Duty Diesel Truck (HHDDT) cycle as well as a custom Baltimore parcel delivery cycle were tested at the National Renewable Energy Laboratory's Renewable Fuels and Lubricants Laboratory. Fuel consumption was measured and analyzed for all three vehicles. Vehicle laboratory results are compared on the basis of fuel economy. The hydraulic hybrid parcel delivery van demonstrated 19%-52% better fuel economy than the conventional diesel parcel delivery van and 30%-56% better fuel economy than the conventional gasoline parcel delivery van on cycles other than the highway-oriented HHDDT cycle.« less

Plant That Makes Fuel Out Of Garbage and Waste Called A Success

Science.gov Websites

, to run a turbine to generate electricity or as a transportation fuel. Pathogens in the food municipal solid waste and food processing wastes. The plant was operated close to neighbors in a light market of $1 billion. Other potential customers include food processors and waste haulers, who must now

76 FR 82320 - Ethyl Alcohol for Fuel Use: Determination of the Base Quantity of Imports

Federal Register 2010, 2011, 2012, 2013, 2014

2011-12-30

...: Determination of the Base Quantity of Imports AGENCY: United States International Trade Commission. [[Page 82321... to establish the ``base quantity'' of imports of fuel ethyl alcohol with a zero percent local... base quantity to be used by U.S. Customs and Border Protection in the administration of the law is the...

Fueling the Flames of the Green-Eyed Monster: The Role of Ruminative Thought in Reaction to Romantic Jealousy.

ERIC Educational Resources Information Center

Carson, Christine L.; Cupach, William R.

2000-01-01

Examines factors predicted to influence individuals' responses to romantic jealousy. Details a study in which undergraduate students completed scales measuring relationship-specific linking, relationship-specific rumination, possessiveness, trust, and communicative responses to jealousy. Suggests that jealous rumination is an important cognitive…

Toward a better understanding of psychological contract breach: a study of customer service employees.

PubMed

Deery, Stephen J; Iverson, Roderick D; Walsh, Janet T

2006-01-01

Experiences of psychological contract breach have been associated with a range of negative behavior. However, much of the research has focused on master of business administration alumni and managers and made use of self-reported outcomes. Studying a sample of customer service employees, the research found that psychological contract breach was related to lower organizational trust, which, in turn was associated with perceptions of less cooperative employment relations and higher levels of absenteeism. Furthermore, perceptions of external market pressures moderated the effect of psychological contract breach on absenteeism. The study indicated that psychological contract breach can arise when employees perceive discrepancies between an organization's espoused behavioral standards and its actual behavioral standards, and this can affect discretionary absence. (c) 2006 APA, all rights reserved.

Impact of a novel training experience on the development of a customer service culture in a large hospital trust.

PubMed

Eales-Reynolds, Lesley-Jane; Clarke, Colin

2012-01-01

This study was designed with the intention of exploring the effectiveness of a novel approach to training health services workers to meet the aims of raising awareness of their customer care framework and encouraging a culture of customer service throughout their organisation. The impact of the educational intervention was examined using a mixed methods approach involving pre- and post-workshop questionnaires and one-to-one, semi-structured interviews. The paper finds that the approach adopted was effective in raising awareness of the customer care framework and in enhancing participant's self-efficacy in relation to the principles of customer care. Transference to the workplace was dependent on personality and departments having sufficient numbers of staff participating. Time and resources for the project limited the follow-up interviews designed to explore if, and to what extent, the learning had had a lasting impact on participants and if it had enabled transference to the workplace. In addition, complications in releasing people from work in order to take part meant that a number of volunteers had to withdraw. This limits the range of data obtained. This paper describes a novel research-informed approach to training, involving participants in high fidelity, error-based simulations and in a research process which facilitated their repeated reflection on the learning. As a result the paper demonstrates large-scale training of customer care can effectively impact on practice.

Fabrication Method for Laboratory-Scale High-Performance Membrane Electrode Assemblies for Fuel Cells.

PubMed

Sassin, Megan B; Garsany, Yannick; Gould, Benjamin D; Swider-Lyons, Karen E

2017-01-03

Custom catalyst-coated membranes (CCMs) and membrane electrode assemblies (MEAs) are necessary for the evaluation of advanced electrocatalysts, gas diffusion media (GDM), ionomers, polymer electrolyte membranes (PEMs), and electrode structures designed for use in next-generation fuel cells, electrolyzers, or flow batteries. This Feature provides a reliable and reproducible fabrication protocol for laboratory scale (10 cm 2 ) fuel cells based on ultrasonic spray deposition of a standard Pt/carbon electrocatalyst directly onto a perfluorosulfonic acid PEM.

A Correlational Study of How Airline Customer Service and Consumer Perception of Airline Customer Service Affect the Air Rage Phenomenon

NASA Technical Reports Server (NTRS)

Hunter, Joyce A.

2007-01-01

Between 1995 and 2000, customer service declined throughout the airline industry, as reported in February 2001 by the U.S. Department of Transportation (2001). One of the biggest problems today within the airline industry is the constant complaining from customers regarding the deterioraton of service (McCollough, Berry, & Yadav, 2000). Since 1995, unfortunately no airline has been immune from service deterioration, as reported by the Airline Quality Rating, an annual report by two airline industry experts who analyzed Department of Transportation statistics (Harrison & Kleinsasser, 1999). The airline' refusal to recognize the issue of customer service has perpetuated an environment that has become dangerous and detrimental to the traveling public as well as to airline employees, which in turn has fueled a new phenomenon, now referred to as "air rage".

How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance.

PubMed

Chen, Zhijun; Zhu, Jing; Zhou, Mingjian

2015-03-01

Building on a social identity framework, our cross-level process model explains how a manager's servant leadership affects frontline employees' service performance, measured as service quality, customer-focused citizenship behavior, and customer-oriented prosocial behavior. Among a sample of 238 hairstylists in 30 salons and 470 of their customers, we found that hair stylists' self-identity embedded in the group, namely, self-efficacy and group identification, partially mediated the positive effect of salon managers' servant leadership on stylists' service performance as rated by the customers, after taking into account the positive influence of transformational leadership. Moreover, group competition climate strengthened the positive relationship between self-efficacy and service performance. PsycINFO Database Record (c) 2015 APA, all rights reserved.

Cyber crimes.

PubMed

Nuzback, Kara

2014-07-01

Since it began offering cyber liability coverage in December 2011, the Texas Medical Liability Trust has received more than 150 cyber liability claims, most of which involved breaches of electronic protected health information. TMLT's cyber liability insurance will protect practices financially should a breach occur. The insurance covers a breach notification to customers and business partners, expenses for legal counsel, information security and forensic data services, public relations support, call center and website support, credit monitoring, and identity theft restoration services.

Entrepreneurship for Physicists; A practical guide to move inventions from university to market

NASA Astrophysics Data System (ADS)

Iannuzzi, Davide

2017-10-01

This book offers a concise analysis of the key ingredients that enable physicists to successfully move their idea from university to market, bringing added value to their customers. It dives into a set of theories, models, and tools that play fundamental roles in technology transfer including topics often neglected by other books including trust, communication, and persuasion. It also explains how most of the topics discussed are applicable to careers in a broader sense.

40 CFR 60.4370 - How often must I determine the sulfur content of the fuel?

Code of Federal Regulations, 2013 CFR

2013-07-01

... content value of the gaseous fuel must be determined and recorded once per unit operating day. (c) Custom... days, using the applicable methods specified in this subpart. Based on the results of the 30 daily... none exceeds the applicable limit, then: (A) Collect and analyze a sample every 30 days for 3 months...

40 CFR 60.4370 - How often must I determine the sulfur content of the fuel?

Code of Federal Regulations, 2012 CFR

2012-07-01

... content value of the gaseous fuel must be determined and recorded once per unit operating day. (c) Custom... days, using the applicable methods specified in this subpart. Based on the results of the 30 daily... none exceeds the applicable limit, then: (A) Collect and analyze a sample every 30 days for 3 months...

40 CFR 60.4370 - How often must I determine the sulfur content of the fuel?

Code of Federal Regulations, 2014 CFR

2014-07-01

... content value of the gaseous fuel must be determined and recorded once per unit operating day. (c) Custom... days, using the applicable methods specified in this subpart. Based on the results of the 30 daily... none exceeds the applicable limit, then: (A) Collect and analyze a sample every 30 days for 3 months...

Telkom UData sentiment analysis using crowdsourcing and trust

NASA Astrophysics Data System (ADS)

Noer, Edvya; Sulistyo Kusumo, Dana; Rusmawati, Yanti

2018-03-01

Microblogging sites have millions of people sharing their thoughts daily because of its characteristic short and simple manner of expression. Sentiments analysis are often being used to analyse the user customer opinions regarding brand images or products. For some reasons, not all sentiment generated using this existing machine-based algorithms yields satisfying results. This is mostly due to the uniformity of the informal language used in the social media sentences. This condition also occurs in Telkom UData on our preliminary study, where the machine-based provided less then optimal results in analysing the sentiment. This research offers concepts with human interaction using crowdsourcing where people are involved to analyse sentiments, while forming the new training dataset at the same time. From the research results found that sarcastic and contradictory sentences can be recognized by humans, to be utilized as new training datasets for further machine learning. From this experiments, that approach are likely increase the accuracy of the sentiments in UData from neutral to become positive or negative polarized up to 39%. We do as well simulated trust concept through sociometric to ensure the crowdsource workers are trusted and capable enough in analysing the sentiments on social media.

Fuel cells provide a revenue-generating solution to power quality problems

DOE Office of Scientific and Technical Information (OSTI.GOV)

King, J.M. Jr.

Electric power quality and reliability are becoming increasingly important as computers and microprocessors assume a larger role in commercial, health care and industrial buildings and processes. At the same time, constraints on transmission and distribution of power from central stations are making local areas vulnerable to low voltage, load addition limitations, power quality and power reliability problems. Many customers currently utilize some form of premium power in the form of standby generators and/or UPS systems. These include customers where continuous power is required because of health and safety or security reasons (hospitals, nursing homes, places of public assembly, air trafficmore » control, military installations, telecommunications, etc.) These also include customers with industrial or commercial processes which can`t tolerance an interruption of power because of product loss or equipment damage. The paper discusses the use of the PC25 fuel cell power plant for backup and parallel power supplies for critical industrial applications. Several PC25 installations are described: the use of propane in a PC25; the use by rural cooperatives; and a demonstration of PC25 technology using landfill gas.« less

A memory structure adapted simulated annealing algorithm for a green vehicle routing problem.

PubMed

Küçükoğlu, İlker; Ene, Seval; Aksoy, Aslı; Öztürk, Nursel

2015-03-01

Currently, reduction of carbon dioxide (CO2) emissions and fuel consumption has become a critical environmental problem and has attracted the attention of both academia and the industrial sector. Government regulations and customer demands are making environmental responsibility an increasingly important factor in overall supply chain operations. Within these operations, transportation has the most hazardous effects on the environment, i.e., CO2 emissions, fuel consumption, noise and toxic effects on the ecosystem. This study aims to construct vehicle routes with time windows that minimize the total fuel consumption and CO2 emissions. The green vehicle routing problem with time windows (G-VRPTW) is formulated using a mixed integer linear programming model. A memory structure adapted simulated annealing (MSA-SA) meta-heuristic algorithm is constructed due to the high complexity of the proposed problem and long solution times for practical applications. The proposed models are integrated with a fuel consumption and CO2 emissions calculation algorithm that considers the vehicle technical specifications, vehicle load, and transportation distance in a green supply chain environment. The proposed models are validated using well-known instances with different numbers of customers. The computational results indicate that the MSA-SA heuristic is capable of obtaining good G-VRPTW solutions within a reasonable amount of time by providing reductions in fuel consumption and CO2 emissions.

Customization of Discriminant Function Analysis for Prediction of Solar Flares

DTIC Science & Technology

2005-03-01

lives such as telecommunication, commercial airlines, electrical power , wireless services, and terrestrial weather tracking and forecasting...the 1800’s can wreak havoc on today’s power , fuel, and telecommunication lines and finds its origin in solar activity. Enormous amounts of solar...inducing potential differences across large areas of the surface. Earth-bound power , fuel, and telecommunication lines grounded to the Earth provide an

Assessment of bio-fuel options for solid oxide fuel cell applications

NASA Astrophysics Data System (ADS)

Lin, Jiefeng

Rising concerns of inadequate petroleum supply, volatile crude oil price, and adverse environmental impacts from using fossil fuels have spurred the United States to promote bio-fuel domestic production and develop advanced energy systems such as fuel cells. The present dissertation analyzed the bio-fuel applications in a solid oxide fuel cell-based auxiliary power unit from environmental, economic, and technological perspectives. Life cycle assessment integrated with thermodynamics was applied to evaluate the environmental impacts (e.g., greenhouse gas emission, fossil energy consumption) of producing bio-fuels from waste biomass. Landfill gas from municipal solid wastes and biodiesel from waste cooking oil are both suggested as the promising bio-fuel options. A nonlinear optimization model was developed with a multi-objective optimization technique to analyze the economic aspect of biodiesel-ethanol-diesel ternary blends used in transportation sectors and capture the dynamic variables affecting bio-fuel productions and applications (e.g., market disturbances, bio-fuel tax credit, policy changes, fuel specification, and technological innovation). A single-tube catalytic reformer with rhodium/ceria-zirconia catalyst was used for autothermal reformation of various heavy hydrocarbon fuels (e.g., diesel, biodiesel, biodiesel-diesel, and biodiesel-ethanol-diesel) to produce a hydrogen-rich stream reformates suitable for use in solid oxide fuel cell systems. A customized mixing chamber was designed and integrated with the reformer to overcome the technical challenges of heavy hydrocarbon reformation. A thermodynamic analysis, based on total Gibbs free energy minimization, was implemented to optimize the operating environment for the reformations of various fuels. This was complimented by experimental investigations of fuel autothermal reformation. 25% biodiesel blended with 10% ethanol and 65% diesel was determined to be viable fuel for use on a truck travelling with diesel engine and truck idling with fuel cell auxiliary power unit system. The customized nozzle used for fuel vaporization and mixing achieved homogenous atomization of input hydrocarbon fuels (e.g., diesel, biodiesel, diesel-biodiesel blend, and biodiesel-ethanol-diesel), and improved the performance of fuel catalytic reformation. Given the same operating condition (reforming temperature, total oxygen content, water input flow, and gas hourly space velocity), the hydrocarbon reforming performance follows the trend of diesel > biodiesel-ethanol-diesel > diesel-biodiesel blend > biodiesel (i.e., diesel catalytic reformation has the highest hydrogen production, lowest risk of carbon formation, and least possibility of hot spot occurrence). These results provide important new insight into the use of bio-fuels and bio-fuel blends as a primary fuel source for solid oxide fuel cell applications.

Nursing clients of Greek ethnicity at home.

PubMed

Davidhizar, R; King, V; Bechtel, G; Giger, J N

1998-09-01

The home healthcare nurse who cares for persons with Greek ancestry should be aware of their unique cultural heritage. The nurse should also be aware that Greek people throughout the world are proud and independent, valuing their religious faith and practices, good health, education, and success. Care should be designed to include appreciation of traditions and customs that these clients may have. The nurse should make a special effort to develop trust with the Greek client and family members in order to effectively implement culturally competent healthcare.

Supply Chain-Based Solution to Prevent Fuel Tax Evasion: Final Report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Capps, Gary J.; Franzese, Oscar; Lascurain, Mary Beth

The primary source of funding for the United States transportation system is derived from motor fuel and other highway use taxes. Loss of revenue attributed to fuel-tax evasion has been assessed to be somewhere between 1 billion and 3 billion per year. Any solution that addresses this problem needs to include not only the tax-collection agencies and auditors, but also the carriers transporting oil products and the carriers customers. This report presents a system developed by the Oak Ridge National Laboratory (ORNL) for the Federal Highway Administration which has the potential to reduce or eliminate many fuel-tax evasion schemes. Themore » solution balances the needs of tax-auditors and those of the fuel-hauling companies and their customers. The system has three main components. The on-board subsystem combined sensors, tracking and communication devices, and software (the on-board Evidential Reasoning System, or obERS) to detect, monitor, and geo-locate the transfer of fuel among different locations. The back office sub-system (boERS) used self-learning algorithms to determine the legitimacy of the fuel loading and offloading (important for tax auditors) and detect potential illicit operations such as fuel theft (important for carriers and their customers, and may justify the deployment costs). The third sub-system, the Fuel Distribution and Auditing System or FDAS, is a centralized database, which together with a user interface allows tax auditors to query the data submitted by the fuel-hauling companies and correlate different parameters to quickly identify any anomalies. Industry partners included Barger Transport of Weber City, Virginia (fleet); Air-Weigh, of Eugene, Oregon (and their wires and harnesses); Liquid Bulk Tank (LBT) of Omaha, Nebraska (three five-compartment trailers); and Innovative Software Engineering (ISE) of Coralville, Iowa(on-board telematics device and back-office system). ORNL conducted a pilot test with the three instrumented vehicles collecting real-world data during an eight-month period (October 2014 to June 2015). The vehicles logged a total of 375,000 miles and transported more than 7.5 million gallons of fuel. The drivers entered information on the telematics device about 77% of the time, with about 15% (10%) of the data showing at least one compartment with loading (offloading) valve activity, but not driver information entry for that compartment. Seven events (or about 0.7% of the trips) were identified by the boERS as having a missing fuel diversion number. The solution developed and tested in the pilot test had federal- and state-level tax auditors as its main audience. Nonetheless, the technology has to be adopted by the fuel carriers and therefore the solution had to address the needs of fuel-hauling companies and their customers (i.e., fuel theft and cocktailing). Sensors in the hatches allowed the obERS recognize when one of those were opened (always a suspicious activity, unless it happens at locations where maintenance is performed on the vehicle). The fuel-theft issue was addressed by a self-learning algorithm deployed on the boERS that continuously processed the data from the field to construct probability distributions of measures such as elapsed time of fuel loading and offloading by driver, vehicle, and compartment, valve actuation sequence, elapsed time between the first two valve actuations (by driver, compartment, and location), and other parameters. Probability thresholds, which can be set up by the carrier, determined how to classify the observed events. The boERS also kept track of valve sequencing at a given location and analyzed these actuations to help identify any suspicious activities. Technical and economic recommendations include: a) simplification of the driver data-entry task; b) reduction of system deployment cost; c) addition of capabilities that make the system more appealing to industry (i.e., identify and avoid fuel misdelivery); and d) incorporation of additional capabilities to the FDAS. Path to commercialization recommendations include: a) identify a company willing to further develop, test, and certify a hardened system with a price point the market will bear; b).transfer ERS to licensee; c) establish a fleet or fleets who want this technology for carrier benefits or trailer manufacturer who wants to offer it as optional technology; and d) identify a location for the deployment of FDAS.« less

Validation of behave fire behavior predictions in oak savannas

USGS Publications Warehouse

Grabner, Keith W.; Dwyer, John; Cutter, Bruce E.

1997-01-01

Prescribed fire is a valuable tool in the restoration and management of oak savannas. BEHAVE, a fire behavior prediction system developed by the United States Forest Service, can be a useful tool when managing oak savannas with prescribed fire. BEHAVE predictions of fire rate-of-spread and flame length were validated using four standardized fuel models: Fuel Model 1 (short grass), Fuel Model 2 (timber and grass), Fuel Model 3 (tall grass), and Fuel Model 9 (hardwood litter). Also, a customized oak savanna fuel model (COSFM) was created and validated. Results indicate that standardized fuel model 2 and the COSFM reliably estimate mean rate-of-spread (MROS). The COSFM did not appreciably reduce MROS variation when compared to fuel model 2. Fuel models 1, 3, and 9 did not reliably predict MROS. Neither the standardized fuel models nor the COSFM adequately predicted flame lengths. We concluded that standardized fuel model 2 should be used with BEHAVE when predicting fire rates-of-spread in established oak savannas.

Introduction of positron emission tomography into the Western Norwegian Health Region: Regional balance in resource utilization from 2009 to 2014.

PubMed

Stokmo, Henning Langen; Reitan, Bernt Christian; Johnsen, Boel; Gulati, Ankush; Kleven-Madsen, Nina; Adamsen, Tom Christian Holm; Biermann, Martin

2017-09-01

The aim was to compare resource utilization across the four health trusts within the Western Norway Regional Health Authority since the establishment of positron emission tomography (PET) at Haukeland University Hospital in Bergen in 2009. Metadata from all PET examinations from 2009 to 2014 were automatically imported from the PET centre's central production database into a custom-developed database system, MDCake. A PET examination was defined as a procedure based on a single injection of radioactive tracer. The patients' place of residence and tentative diagnosis were coded based on the available clinical information. The total number of PET examinations increased from 293 in 2009 to 1616 in 2014. The number of PET examinations per year increased across all diagnostic groups, but plateaued for lung cancer, gastrointestinal cancer and malignant melanoma since 2013. The number of examinations per capita was evenly distributed between the three northern health trusts with an average of 1260 PET studies per million inhabitants in 2014. However, patients residing in the most southerly health trust received between 44% (2010) and 27% (2014; P<0·001, repeated measures ANOVA) fewer examinations per capita per year. Centralized PET in the Western Norwegian health region meets the current clinical demand for patients residing in the three northern health trusts while patients from the most southern health trust receive approximately 30% fewer PET examinations. Access to specialized health care should be monitored routinely in order to identify inequalities in referral patterns and resource utilization. © 2015 The Authors. Clinical Physiology and Functional Imaging published by John Wiley & Sons Ltd on behalf of Scandinavian Society of Clinical Physiology and Nuclear Medicine.

Alternative Fuels Data Center

Science.gov Websites

Plug-In Electric Vehicle (PEV) Charging Rate Incentive - Austin Energy Austin Energy offers a pilot time-of-use charging rate to residential customers with PEVs and electric vehicle supply equipment. For

Saving Energy in Historic Buildings: Balancing Efficiency and Value

ERIC Educational Resources Information Center

Cluver, John H.; Randall, Brad

2012-01-01

By now the slogan of the National Trust for Historic Preservation that "the greenest building is the one already built" is widely known. In an era of increased environmental awareness and rising fuel prices, however, the question is how can historic building stock be made more energy efficient in a manner respectful of its historic…

"Dosage" Effects on Developmental Progress during Early Childhood Intervention: Accessible Metrics for Real-Life Research and Advocacy

ERIC Educational Resources Information Center

Bagnato, Stephen J.; Suen, Hoi K.; Fevola, Antonio V.

2011-01-01

The accountability movement in education, in general, and early childhood intervention (ECI), specifically, have fueled the debate about the quality, benefits, and limitations of various types of publicly funded ECI and human service programs (PEW Charitable Trusts, 2008; National Research Council/National Academy of Sciences, 2009) not only in…

Quality Assurance Framework for Mini-Grids

DOE Office of Scientific and Technical Information (OSTI.GOV)

Baring-Gould, Ian; Burman, Kari; Singh, Mohit

Providing clean and affordable energy services to the more than 1 billion people globally who lack access to electricity is a critical driver for poverty reduction, economic development, improved health, and social outcomes. More than 84% of populations without electricity are located in rural areas where traditional grid extension may not be cost-effective; therefore, distributed energy solutions such as mini-grids are critical. To address some of the root challenges of providing safe, quality, and financially viable mini-grid power systems to remote customers, the U.S. Department of Energy (DOE) teamed with the National Renewable Energy Laboratory (NREL) to develop a Qualitymore » Assurance Framework (QAF) for isolated mini-grids. The QAF for mini-grids aims to address some root challenges of providing safe, quality, and affordable power to remote customers via financially viable mini-grids through two key components: (1) Levels of service: Defines a standard set of tiers of end-user service and links them to technical parameters of power quality, power availability, and power reliability. These levels of service span the entire energy ladder, from basic energy service to high-quality, high-reliability, and high-availability service (often considered 'grid parity'); (2) Accountability and performance reporting framework: Provides a clear process of validating power delivery by providing trusted information to customers, funders, and/or regulators. The performance reporting protocol can also serve as a robust monitoring and evaluation tool for mini-grid operators and funding organizations. The QAF will provide a flexible alternative to rigid top-down standards for mini-grids in energy access contexts, outlining tiers of end-user service and linking them to relevant technical parameters. In addition, data generated through implementation of the QAF will provide the foundation for comparisons across projects, assessment of impacts, and greater confidence that will drive investment and scale-up in this sector. The QAF implementation process also defines a set of implementation guidelines that help the deployment of mini-grids on a regional or national scale, helping to insure successful rapid deployment of these relatively new remote energy options. Note that the QAF is technology agnostic, addressing both alternating current (AC) and direct current (DC) mini-grids, and is also applicable to renewable, fossil-fuel, and hybrid systems.« less

Alternative Fuels Data Center

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Charging Rate Incentive - Tucson Electric Power (TEP) TEP offers a discounted residential service time-of-use (TOU) rate during off-peak periods to customers who own and operate a PEV. The discount is

76 FR 61138 - Pilot Program on NAFTA Long-Haul Trucking Provisions

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-03

... concerned with motor carrier safety, customs, immigration, vehicle registration and taxation, and fuel taxation. The safety of the participating carriers would be tracked closely by FMCSA with input from the...

Carbonate fuel cells: Milliwatts to megawatts

NASA Astrophysics Data System (ADS)

Farooque, M.; Maru, H. C.

The carbonate fuel cell power plant is an emerging high efficiency, ultra-clean power generator utilizing a variety of gaseous, liquid, and solid carbonaceous fuels for commercial and industrial applications. The primary mover of this generator is a carbonate fuel cell. The fuel cell uses alkali metal carbonate mixtures as electrolyte and operates at ∼650 °C. Corrosion of the cell hardware and stability of the ceramic components have been important design considerations in the early stages of development. The material and electrolyte choices are founded on extensive fundamental research carried out around the world in the 60s and early 70s. The cell components were developed in the late 1970s and early 1980s. The present day carbonate fuel cell construction employs commonly available stainless steels. The electrodes are based on nickel and well-established manufacturing processes. Manufacturing process development, scale-up, stack tests, and pilot system tests dominated throughout the 1990s. Commercial product development efforts began in late 1990s leading to prototype field tests beginning in the current decade leading to commercial customer applications. Cost reduction has been an integral part of the product effort. Cost-competitive product designs have evolved as a result. Approximately half a dozen teams around the world are pursuing carbonate fuel cell product development. The power plant development efforts to date have mainly focused on several hundred kW (submegawatt) to megawatt-class plants. Almost 40 submegawatt units have been operating at customer sites in the US, Europe, and Asia. Several of these units are operating on renewable bio-fuels. A 1 MW unit is operating on the digester gas from a municipal wastewater treatment plant in Seattle, Washington (US). Presently, there are a total of approximately 10 MW capacity carbonate fuel cell power plants installed around the world. Carbonate fuel cell products are also being developed to operate on coal-derived gases, diesel, and other logistic fuels. Innovative carbonate fuel cell/turbine hybrid power plant designs promising record energy conversion efficiencies approaching 75% have also emerged. This paper will review the historical development of this unique technology from milliwatt-scale laboratory cells to present megawatt-scale commercial power plants.

If students are not customers, what are they?

PubMed

D'Eon, M F; Harris, C

2000-12-01

The answers to questions about the relationship between faculty and students-including medical students-depend on an understanding of the nature of teaching and the underlying ethical principles of our society. The authors maintain that teaching is purposive, rational, communal, and moral. They assert that Western society is based on the values of liberal democracy and that the key ethical principles for the professions that are derived from those values are autonomy, standard of care, and respect for democratic institutions. There are three candidates for ethical models on which to base the relationship between students and faculty. Two of them (clientism and paternalism) the authors reject. The one that they favor (the fiduciary model) is based on mutual trust and respect, which both students and faculty have responsibilities to maintain. Using that model, the authors conclude that students are, in some aspects, customers of faculty. This student-centered approach is balanced by treating society and other faculty as customers as well. Pathologies in medical education attributed to clientism (such as an obsession with marks and overemphasis on memorization) existed well before medical students were purportedly being treated as customers; perhaps it is not the student who is "broken" but the system in which the student is made to function. Whether students are called customers, clients, knowledge workers, or simply students, faculty must involve them more in shaping their education and in dealing with enduring problems that profoundly affect their learning.

Partners in quality: managing your suppliers.

PubMed

Conway, B A

1991-05-01

Just expecting more from your supplier is not what partnership is about. We have had the experience where the quality improvement and partnership banner has been waved but the tone and spirit of the meeting did not encourage or support a joint quality improvement effort. Benefits will not be achieved until the wall truly begins to come apart and the relationship is built on mutual respect and trust. Data collection and open answers to questions often reveal embarrassing errors and obvious needs for improvements. As stated before, blame and finger-pointing must be replaced with a mutual commitment to asking and answering the question, "How can we improve?" As Dr. W. Edwards Deming has stated, "End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item on a long-term relationship of loyalty and trust." The structured approach of a quality improvement process and the application of quality methods and techniques has proven useful in removing emotion and helping the team focus on the process rather than the people and the issues involved. Quality improvement methods are focused on achieving both customer and supplier goals--customer satisfaction, employee satisfaction, and operational efficiency and effectiveness. Our experience with Partners in Quality as well as our experience with the quality leadership process supports a recent quote in the Harvard Business Review: "Quality is not just a slogan...(it is) the most profitable way to run a business."

Affecting the value chain through supplier kaizen.

PubMed

Forman, C R; Vargas, D H

1999-02-01

In the aerospace industry, typically 60 percent of a product's cost and 70 percent of the lead time are due to purchased material. To affect price and customer responsiveness, improvement initiatives must be extended into the supply chain. Many companies have developed supply base management systems that include long-term agreements with suppliers, partnering with suppliers in risk taking and product design, information sharing, and quality and delivery rating systems. The premise is that suppliers are an extension of the factory. But to take full advantage of customer-supplier relationships, the suppliers must be "developed" in the same manner as a manufacturing unit. Supplier kaizen is a method of bringing suppliers to the same level of operations as the parent company, through training and improvement projects, to ensure superior performance and nurture the trust that is required for strong partnerships. This article describes Sikorsky Aircraft's use of kaizen to improve its supply base management.

Ethical Perceptions of Customers Towards the Services of Foreign Branch Banks in Northern Cyprus

NASA Astrophysics Data System (ADS)

Veli Safakli, Okan

Nowadays, the ethical principles, which are institutionalized as generally accepted principles like the human rights, have become very popular in the banking sector like in many other sectors. The implementation of these principles provides public trust and reputation as well as competitive edge to the banks. The branches of the foreign banks, which have their head offices in foreign countries, are expected to be in harmony with the ethical principles more than the local banks. Therefore, ethical perceptions of customers towards the services of the foreign branch banks in Northern Cyprus have been researched in this study. According to this survey, it was found out that the foreign branch banks, generally, respect the ethical principles as expected. However, there is a necessity of institutional and administrative restructuring in the direction of improving the quality of the ethic standards used in these banks.

Extreme negotiations.

PubMed

Weiss, Jeff; Donigian, Aram; Hughes, Jonathan

2010-11-01

CEOs and other senior executives must make countless complex, high-stakes deals across functional areas and divisions, with alliance partners and critical suppliers, and with customers and regulators. The pressure of such negotiations may make them feel a lot like U.S. military officers in an Afghan village, fending off enemy fire while trying to win trust and get intelligence from the local populace. Both civilian and military leaders face what the authors call "dangerous negotiations," in which the traps are many and good advice is scarce. Although the sources of danger are quite different for executives and officers, they resort to the same kinds of behaviors. Both feel pressure to make quick progress, project strength and control (particularly when they have neither), rely on force rather than collaboration, trade resources for cooperation rather than build trust, and make unwanted compromises to minimize potential damage. The authors outline five core strategies that "in extremis" military negotiators use to resolve conflicts and influence others: maintaining a big-picture perspective; uncovering hidden agendas to improve collaboration; using facts and fairness to get buy-in; building trust; and focusing on process as well as outcomes. These strategies provide an effective framework that business executives can use to prepare for a negotiation and guide their moves at the bargaining table.

A New Distributed Optimization for Community Microgrids Scheduling

DOE Office of Scientific and Technical Information (OSTI.GOV)

Starke, Michael R; Tomsovic, Kevin

This paper proposes a distributed optimization model for community microgrids considering the building thermal dynamics and customer comfort preference. The microgrid central controller (MCC) minimizes the total cost of operating the community microgrid, including fuel cost, purchasing cost, battery degradation cost and voluntary load shedding cost based on the customers' consumption, while the building energy management systems (BEMS) minimize their electricity bills as well as the cost associated with customer discomfort due to room temperature deviation from the set point. The BEMSs and the MCC exchange information on energy consumption and prices. When the optimization converges, the distributed generation scheduling,more » energy storage charging/discharging and customers' consumption as well as the energy prices are determined. In particular, we integrate the detailed thermal dynamic characteristics of buildings into the proposed model. The heating, ventilation and air-conditioning (HVAC) systems can be scheduled intelligently to reduce the electricity cost while maintaining the indoor temperature in the comfort range set by customers. Numerical simulation results show the effectiveness of proposed model.« less

Alternative Fuels Data Center

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Rebates - Delmarva Power Delmarva customers are eligible for a $10,000 rebate for the purchase of a eligible employees can receive a $3,000 rebate for the purchase of a new 2018 Nissan LEAF. To receive the

Alternative Fuels Data Center

Science.gov Websites

BGE Baltimore Gas and Electric (BGE) customers are eligible for a $10,000 rebate for the purchase employees can receive a $3,000 rebate for the purchase of a new 2018 Nissan LEAF. To receive the rebate

Alternative Fuels Data Center

Science.gov Websites

Rebates - Delmarva Delmarva customers are eligible for a $10,000 rebate for the purchase of a new employees can receive a $3,000 rebate for the purchase of a new 2018 Nissan LEAF. To receive the rebate

Alternative Fuels Data Center

Science.gov Websites

gas customers in the Omaha area served by the MUD are eligible for a $500 rebate for the purchase of a , first-served basis. Applicants must provide proof of purchase for the vehicle to qualify. Additional

A Generalized Model of E-trading for GSR Fair Exchange Protocol

NASA Astrophysics Data System (ADS)

Konar, Debajyoti; Mazumdar, Chandan

In this paper we propose a generalized model of E-trading for the development of GSR Fair Exchange Protocols. Based on the model, a method is narrated to implement E-trading protocols that ensure fairness in true sense without using an additional trusted third party for which either party has to pay. The model provides the scope to include the correctness of the product, money atomicity and customer's anonymity properties within E-trading protocol. We conclude this paper by indicating the area of applicability for our model.

Developing a promotion plan for health care marketing.

PubMed

Hallums, A

1994-07-01

Promotion of a health care provider's services is essential for communication with its customers and consumers. It is relevant to an organization's marketing strategy and is an element of what is described as the marketing mix. This paper considers the relationship of promotion to the marketing of services and proposes a plan for the promotion of the organization as a whole which can also be applied to an individual service or specialty. Whilst specific reference is made to an National Health Service (NHS) Trust it is also relevant to a Directly Managed Unit.

A Secure Mobile-Based Authentication System for e-Banking

NASA Astrophysics Data System (ADS)

Rifà-Pous, Helena

Financial information is extremely sensitive. Hence, electronic banking must provide a robust system to authenticate its customers and let them access their data remotely. On the other hand, such system must be usable, affordable, and portable. We propose a challenge-response based one-time password (OTP) scheme that uses symmetric cryptography in combination with a hardware security module. The proposed protocol safeguards passwords from keyloggers and phishing attacks. Besides, this solution provides convenient mobility for users who want to bank online anytime and anywhere, not just from their own trusted computers.

Common Capabilities for Trust and Security in Service Oriented Infrastructures

NASA Astrophysics Data System (ADS)

Brossard, David; Colombo, Maurizio

In order to achieve agility of the enterprise and shorter concept-to-market timescales for new services, IT and communication providers and their customers increasingly use technologies and concepts which come together under the banner of the Service Oriented Infrastructure (SOI) approach. In this paper we focus on the challenges relating to SOI security. The solutions presented cover the following areas: i) identity federation, ii) distributed usage & access management, and iii) context-aware secure messaging, routing & transformation. We use a scenario from the collaborative engineering space to illustrate the challenges and the solutions.

Systems Modelling of the Socio-Technical Aspects of Residential Electricity Use and Network Peak Demand.

PubMed

Lewis, Jim; Mengersen, Kerrie; Buys, Laurie; Vine, Desley; Bell, John; Morris, Peter; Ledwich, Gerard

2015-01-01

Provision of network infrastructure to meet rising network peak demand is increasing the cost of electricity. Addressing this demand is a major imperative for Australian electricity agencies. The network peak demand model reported in this paper provides a quantified decision support tool and a means of understanding the key influences and impacts on network peak demand. An investigation of the system factors impacting residential consumers' peak demand for electricity was undertaken in Queensland, Australia. Technical factors, such as the customers' location, housing construction and appliances, were combined with social factors, such as household demographics, culture, trust and knowledge, and Change Management Options (CMOs) such as tariffs, price, managed supply, etc., in a conceptual 'map' of the system. A Bayesian network was used to quantify the model and provide insights into the major influential factors and their interactions. The model was also used to examine the reduction in network peak demand with different market-based and government interventions in various customer locations of interest and investigate the relative importance of instituting programs that build trust and knowledge through well designed customer-industry engagement activities. The Bayesian network was implemented via a spreadsheet with a tickbox interface. The model combined available data from industry-specific and public sources with relevant expert opinion. The results revealed that the most effective intervention strategies involve combining particular CMOs with associated education and engagement activities. The model demonstrated the importance of designing interventions that take into account the interactions of the various elements of the socio-technical system. The options that provided the greatest impact on peak demand were Off-Peak Tariffs and Managed Supply and increases in the price of electricity. The impact in peak demand reduction differed for each of the locations and highlighted that household numbers, demographics as well as the different climates were significant factors. It presented possible network peak demand reductions which would delay any upgrade of networks, resulting in savings for Queensland utilities and ultimately for households. The use of this systems approach using Bayesian networks to assist the management of peak demand in different modelled locations in Queensland provided insights about the most important elements in the system and the intervention strategies that could be tailored to the targeted customer segments.

Hot topics in alkaline exchange membrane fuel cells

NASA Astrophysics Data System (ADS)

Serov, Alexey; Zenyuk, Iryna V.; Arges, Christopher G.; Chatenet, Marian

2018-01-01

The tremendous progress from the first discovery of fuel cell principles by Sir William Robert Grove in 1839 [1] and independent observation of electricity generated in electrochemical reaction of hydrogen and air by a Swiss scientist Christian F. Shoenbein [2] to the recent breakthroughs in the fuel cell field resulted in the appearance of this clean energy technology around us. Indeed, fuel cell technology undoubtedly has entered into our life with the first introduction of Toyota Mirai Fuel Cell Vehicle (FCV) by Toyota Motor Co. in December of 2014 [3,4]. This FCV is commercially available and can be purchased in several countries. However, its sticker price of 57,500 substantially limits the number of customers that can purchase it. There are numerous factors that contribute to the high cost of fuel cell stack, however the price of platinum and platinum alloys is the main contributor [5].

Quantifying liquid boundary and vapor distributions in a fuel spray by rainbow schlieren deflectometry.

PubMed

Taber Wanstall, C; Agrawal, Ajay K; Bittle, Joshua A

2017-10-20

The rainbow schlieren deflectometry (RSD) technique is used to determine the liquid boundary and the fuel volume fraction distributions in the vapor region of a high-pressure fuel spray. Experiments were conducted in a constant pressure flow vessel, whereby a customized single-hole common-rail diesel injector is used to introduce n-heptane fuel into a coflow of low-speed ambient air at two different test conditions. Only the quasi-steady period of the fuel spray is considered, and multiple injections are performed to acquire statistically significant data at an image acquisition rate of 20 kHz. An algorithm to identify the liquid boundary using intensity recorded by the RSD images is presented. The results are compared against measurements obtained by the Mie scattering technique. Results demonstrate that the RSD can be a powerful optical diagnostics technique to simultaneously quantify both the vapor and liquid regions in the high-pressure fuel sprays.

Manage customer-centric innovation--systematically.

PubMed

Selden, Larry; MacMillan, Ian C

2006-04-01

No matter how hard companies try, their approaches to innovation often don't grow the top line in the sustained, profitable way investors expect. For many companies, there's a huge difference between what's in their business plans and the market's expectations for growth (as reflected in firms' share prices, market capitalizations, and P/E ratios). This growth gap springs from the fact that companies are pouring money into their insular R&D labs instead of working to understand what the customer wants and using that understanding to drive innovation. As a result, even companies that spend the most on R&D remain starved for both customer innovation and market-capitalization growth. In this article, the authors spell out a systematic approach to innovation that continuously fuels sustained, profitable growth. They call this approach customer-centric innovation, or CCI. At the heart of CCI is a rigorous customer R&D process that helps companies to continually improve their understanding of who their customers are and what they need. By so doing, they consistently create or improve their customer value proposition. Customer R&D also focuses on better ways of communicating value propositions and delivering the complete experience to real customers. Since so much of the learning about customers and so much of the experimentation with different segmentations, value propositions, and delivery mechanisms involve the people who regularly deal with customers, it is absolutely essential for frontline employees to be at the center of the CCI process. Simply put, customer R&D propels the innovation effort away from headquarters and the traditional R&D lab out to those closest to the customer. Using the example of the luggage manufacturer Tumi, the authors provide a step-by-step approach for achieving true customer-centric innovation.

Performance optimization of an online retailer by a unique online resilience engineering algorithm

NASA Astrophysics Data System (ADS)

Azadeh, A.; Salehi, V.; Salehi, R.; Hassani, S. M.

2018-03-01

Online shopping has become more attractive and competitive in electronic markets. Resilience engineering (RE) can help such systems divert to the normal state in case of encountering unexpected events. This study presents a unique online resilience engineering (ORE) approach for online shopping systems and customer service performance. Moreover, this study presents a new ORE algorithm for the performance optimisation of an actual online shopping system. The data are collected by standard questionnaires from both expert employees and customers. The problem is then formulated mathematically using data envelopment analysis (DEA). The results show that the design process which is based on ORE is more efficient than the conventional design approach. Moreover, on-time delivery is the most important factor from the personnel's perspective. In addition, according to customers' view, trust, security and good quality assurance are the most effective factors during transactions. This is the first study that introduces ORE for electronic markets. Second, it investigates impact of RE on online shopping through DEA and statistical methods. Third, a practical approach is employed in this study and it may be used for similar online shops. Fourth, the results are verified and validated through complete sensitivity analysis.

Center for Corporate Climate Leadership Why Engage Suppliers on GHG Emissions?

EPA Pesticide Factsheets

Organizations engage with suppliers on GHG emissions reductions to align supplier efforts with sustainability goals, insulate against spikes in energy and fuel prices, and respond to customer demand about the carbon footprint of products and services.

Analysis of Thermal and Chemical Effets on Negative Valve Overlap Period Energy Recovery for Low-Temperature Gasoline Combustion

DOE Office of Scientific and Technical Information (OSTI.GOV)

Ekoto, Dr Isaac; Peterson, Dr. Brian; Szybist, James P

2015-01-01

A central challenge for efficient auto-ignition controlled low-temperature gasoline combustion (LTGC) engines has been achieving the combustion phasing needed to reach stable performance over a wide operating regime. The negative valve overlap (NVO) strategy has been explored as a way to improve combustion stability through a combination of charge heating and altered reactivity via a recompression stroke with a pilot fuel injection. The study objective was to analyze the thermal and chemical effects on NVO-period energy recovery. The analysis leveraged experimental gas sampling results obtained from a single-cylinder LTGC engine along with cylinder pressure measurements and custom data reduction methodsmore » used to estimate period thermodynamic properties. The engine was fueled by either iso-octane or ethanol, and operated under sweeps of NVO-period oxygen concentration, injection timing, and fueling rate. Gas sampling at the end of the NVO period was performed via a custom dump-valve apparatus, with detailed sample speciation by in-house gas chromatography. The balance of NVO-period input and output energy flows was calculated in terms of fuel energy, work, heat loss, and change in sensible energy. Experiment results were complemented by detailed chemistry single-zone reactor simulations performed at relevant mixing and thermodynamic conditions, with results used to evaluate ignition behavior and expected energy recovery yields. For the intermediate bulk-gas temperatures present during the NVO period (900-1100 K), weak negative temperature coefficient behavior with iso-octane fueling significantly lengthened ignition delays relative to similar ethanol fueled conditions. Faster ethanol ignition chemistry led to lower recovered fuel intermediate yields relative to similar iso-octane fueled conditions due to more complete fuel oxidation. From the energy analysis it was found that increased NVO-period global equivalence ratio, either from lower NVOperiod oxygen concentrations or higher fueling rates, in general led to a greater fraction of net recovered fuel energy and work as heat losses were minimized. These observations were supported by complementary single-zone reactor model results, which further indicated that kinetic time-scales favor chemical energy-consuming exothermic oxidation over slower endothermic reformation. Nonetheless, fuel energy recovery close to the thermodynamic equilibrium solution was achieved for baseline conditions that featured 4% NVO-period oxygen concentration.« less

Companies and the customers who hate them.

PubMed

McGovern, Gail; Moon, Youngme

2007-06-01

Why do companies bind customers with contracts, bleed them with fees, and baffle them with fine print? Because bewildered customers, who often make bad purchasing decisions, can be highly profitable. Most firms that profit from customers' confusion are on a slippery slope. Over time, their customer-centric strategies for delivering value have evolved into company-centric strategies for extracting it. Not surprisingly, when a rival comes along with a friendlier alternative, customers defect. Adversarial value-extracting strategies are common in such industries as cell phone service, retail banking, and health clubs. Overly complex product and pricing options, for example, may have been designed to serve various segments. But in fact they take advantage of how difficult it is for customers to predict their needs (such as how many cell phone minutes they'll use each month) and make it hard for them to choose the right product. Similarly, penalties and fees, which may have been instituted to offset the costs of undesirable customer behavior, like bouncing checks, turn out to be very profitable. As a result, companies have no incentive to help customers avoid them. Tactics like these generate bad publicity and fuel customer defections, creating opportunities for competitors. Virgin Mobile USA, for example, has lured millions of angry cell phone customers away from the incumbents by offering a straightforward plan with no hidden fees, no time-of-day restrictions, and no contracts. ING Direct, now the fourth-largest thrift bank in the United States, offers accounts with no fees, no tiered interest rates, and no minimums. In industries where squeezing value from customers is commonplace, companies that dismantle these harmful practices and design a transparent, value-creating offer can head off customer retaliation and spur rapid growth.

State Electricity Profiles

EIA Publications

2017-01-01

The annual report presents data tables describing the electricity industry in each State. Data include: summary statistics; the 10 largest plants by generating capacity; the top five entities ranked by sector; electric power industry generating capacity by primary energy source; electric power industry generation by primary energy source; utility delivered fuel prices for coal, petroleum, and natural gas; electric power industry emissions estimates; retail sales, revenue, and average retail price by sector; retail electricity sales statistics; and supply and disposition of electricity; net metering counts and capacity by technology and customer type; and advanced metering counts by customer type.

Refining and blending of aviation turbine fuels.

PubMed

White, R D

1999-02-01

Aviation turbine fuels (jet fuels) are similar to other petroleum products that have a boiling range of approximately 300F to 550F. Kerosene and No.1 grades of fuel oil, diesel fuel, and gas turbine oil share many similar physical and chemical properties with jet fuel. The similarity among these products should allow toxicology data on one material to be extrapolated to the others. Refineries in the USA manufacture jet fuel to meet industry standard specifications. Civilian aircraft primarily use Jet A or Jet A-1 fuel as defined by ASTM D 1655. Military aircraft use JP-5 or JP-8 fuel as defined by MIL-T-5624R or MIL-T-83133D respectively. The freezing point and flash point are the principle differences between the finished fuels. Common refinery processes that produce jet fuel include distillation, caustic treatment, hydrotreating, and hydrocracking. Each of these refining processes may be the final step to produce jet fuel. Sometimes blending of two or more of these refinery process streams are needed to produce jet fuel that meets the desired specifications. Chemical additives allowed for use in jet fuel are also defined in the product specifications. In many cases, the customer rather than the refinery will put additives into the fuel to meet their specific storage or flight condition requirements.

A STUDY OF THE DISCREPANCY BETWEEN FEDERAL AND STATE MEASUREMENTS OF ON-HIGHWAY FUEL CONSUMPTION

DOE Office of Scientific and Technical Information (OSTI.GOV)

Hwang, HL

2003-08-11

Annual highway fuel taxes are collected by the Treasury Department and placed in the Highway Trust Fund (HTF). There is, however, no direct connection between the taxes collected by the Treasury Department and the gallons of on-highway fuel use, which can lead to a discrepancy between these totals. This study was conducted to determine how much of a discrepancy exists between the total fuel usages estimated based on highway revenue funds as reported by the Treasury Department and the total fuel usages used in the apportionment of the HTF to the States. The analysis was conducted using data from Highwaymore » Statistics Tables MF-27 and FE-9 for the years 1991-2001. It was found that the overall discrepancy is relatively small, mostly within 5% difference. The amount of the discrepancy varies from year to year and varies among the three fuel types (gasoline, gasohol, special fuels). Several potential explanations for these discrepancies were identified, including issues on data, tax measurement, gallon measurement, HTF receipts, and timing. Data anomalies caused by outside forces, such as deferment of tax payments from one fiscal year to the next, can skew fuel tax data. Fuel tax evasion can lead to differences between actual fuel use and fuel taxes collected. Furthermore, differences in data collection and reporting among States can impact fuel use data. Refunds, credits, and transfers from the HTF can impact the total fuel tax receipt data. Timing issues, such as calendar year vs. fiscal year, can also cause some discrepancy between the two data sources.« less

2017 Federal Green Challenge Award Winners in the Great Lakes Region

EPA Pesticide Factsheets

2017 FGC award winners in the Great Lakes region:the VA Minneapolis Health Care System, the EPA National Vehicle and Fuel Emissions Laboratory, the DOE Argonne National Lab, and the DHS U.S. Customs and Border Protection Detroit Field Office.

Will CNG threaten your future loads

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

A campaign to promote the use of natural gas as a fleet fuel is described and as a result, CNG conversions are beginning to take hold in some market segments. Only a few months after Ford Motor Co. announced production plans for an LPG-powered line of Granada/Cougar models, it unveiled an alternative-fuels concept car - a short-ranged metro sportscar - that could be ordered by the customer with any of four fuel systems (CNG, propane, ethanol, or methanol) offered on a dedicated or single-fuel basis. By including CNG in its alternative-fuels concept, Ford not only gave a boost to effortsmore » to build a motor fuel load for natural gas, but also indicated that CNG, as well as propane, is a viable alternative to gasoline in some applications. Recent reports of advances in CNG technology that enhance its potential as a motor fuel - together with other reports of at least one US firm launching production of a CNG motor fuel system and of several companies already marketing them - might be cause for the LPG industry to take another look at CNG's competitive potential.« less

Smart Practices In Building Interorganizational Collaborative Capacity to Strengthen the Florida Comprehensive Disaster Management Enterprise

DTIC Science & Technology

2011-12-01

private company , homeland security and disaster response affects most organizations and networks of people at specific periods of their existence...Preparedness and Assistance Trust Fund, due to controversy over a $2.00 assessment on homeowners’ insurance policies and a $4.00 assessment on commercial...fuel management strategies while taking into consideration rules for traffic safety, insurance and liability factors, right-of-ways and land

Impact of hydrogen SAE J2601 fueling methods on fueling time of light-duty fuel cell electric vehicles

DOE PAGES

Reddi, Krishna; Elgowainy, Amgad; Rustagi, Neha; ...

2017-05-16

Hydrogen fuel cell electric vehicles (HFCEVs) are zero-emission vehicles (ZEVs) that can provide drivers a similar experience to conventional internal combustion engine vehicles (ICEVs), in terms of fueling time and performance (i.e. power and driving range). The Society of Automotive Engineers (SAE) developed fueling protocol J2601 for light-duty HFCEVs to ensure safe vehicle fills while maximizing fueling performance. This study employs a physical model that simulates and compares the fueling performance of two fueling methods, known as the “lookup table” method and the “MC formula” method, within the SAE J2601 protocol. Both the fueling methods provide fast fueling of HFCEVsmore » within minutes, but the MC formula method takes advantage of active measurement of precooling temperature to dynamically control the fueling process, and thereby provides faster vehicle fills. Here, the MC formula method greatly reduces fueling time compared to the lookup table method at higher ambient temperatures, as well as when the precooling temperature falls on the colder side of the expected temperature window for all station types. Although the SAE J2601 lookup table method is the currently implemented standard for refueling hydrogen fuel cell vehicles, the MC formula method provides significant fueling time advantages in certain conditions; these warrant its implementation in future hydrogen refueling stations for better customer satisfaction with fueling experience of HFCEVs.« less

Impact of hydrogen SAE J2601 fueling methods on fueling time of light-duty fuel cell electric vehicles

DOE Office of Scientific and Technical Information (OSTI.GOV)

Reddi, Krishna; Elgowainy, Amgad; Rustagi, Neha

Hydrogen fuel cell electric vehicles (HFCEVs) are zero-emission vehicles (ZEVs) that can provide drivers a similar experience to conventional internal combustion engine vehicles (ICEVs), in terms of fueling time and performance (i.e. power and driving range). The Society of Automotive Engineers (SAE) developed fueling protocol J2601 for light-duty HFCEVs to ensure safe vehicle fills while maximizing fueling performance. This study employs a physical model that simulates and compares the fueling performance of two fueling methods, known as the “lookup table” method and the “MC formula” method, within the SAE J2601 protocol. Both the fueling methods provide fast fueling of HFCEVsmore » within minutes, but the MC formula method takes advantage of active measurement of precooling temperature to dynamically control the fueling process, and thereby provides faster vehicle fills. Here, the MC formula method greatly reduces fueling time compared to the lookup table method at higher ambient temperatures, as well as when the precooling temperature falls on the colder side of the expected temperature window for all station types. Although the SAE J2601 lookup table method is the currently implemented standard for refueling hydrogen fuel cell vehicles, the MC formula method provides significant fueling time advantages in certain conditions; these warrant its implementation in future hydrogen refueling stations for better customer satisfaction with fueling experience of HFCEVs.« less

Brooklyn Union strategy: Re-engineering from outside in

DOE Office of Scientific and Technical Information (OSTI.GOV)

Parker, W.P. Jr.

1997-04-01

Five years ago, the management at Brooklyn Union embarked on a long, hard look at the way the company conducted business. In effect, they stepped into their customers` shoes. Business Process Improvement (BPI) is designed to construct a lasting corporate culture that can help Brooklyn Union meet its stated goal of becoming the premier energy company in the Northeast. A major component of that culture involves a dedication to service and cost management that is as solid as their credit ratings. To date, the bottom line on BPI has been impressive: By 1995, the customer satisfaction rating, which had beenmore » hovering in the `80s, had shot up to 95%. The management commitment has come in the form of resources, and a willingness to put its money where its mouth is (rewards for performance). The employee buy-in has shown up in those outstanding ratings from customers and in the financial results. Changing the culture of any long-established entity is never easy, whether it be on the micro-level (a family, for instance) of the macro-level (a country). It involves issues of trust, and a certain leap of faith that the new approach will bring results. Communication and education are two of the keys to gaining that participation. The company was able to impress upon employees the need for change--in particular the need for them to begin thinking like customers. The paper discusses the implementation of this re-engineering strategy.« less

Alternative Fuels Data Center

Science.gov Websites

Pepco Pepco customers are eligible for a $10,000 rebate for the purchase of a new BMW i3 or i3s receive a $3,000 rebate for the purchase of a new 2018 Nissan LEAF. To receive the rebate, show proof of

Quantifying liquid boundary and vapor distributions in a fuel spray by rainbow schlieren deflectometry

DOE Office of Scientific and Technical Information (OSTI.GOV)

Taber Wanstall, C.; Agrawal, Ajay K.; Bittle, Joshua A.

The rainbow schlieren deflectometry (RSD) technique is used to determine the liquid boundary and the fuel volume fraction distributions in the vapor region of a high-pressure fuel spray. Experiments were conducted in a constant pressure flow vessel, whereby a customized single-hole common-rail diesel injector is used to introduce n-heptane fuel into a coflow of low-speed ambient air at two different test conditions. Only the quasi-steady period of the fuel spray is considered, and multiple injections are performed to acquire statistically significant data at an image acquisition rate of 20 kHz. An algorithm to identify the liquid boundary using intensity recordedmore » by the RSD images is presented. The results are compared against measurements obtained by the Mie scattering technique. Our results demonstrate that the RSD can be a powerful optical diagnostics technique to simultaneously quantify both the vapor and liquid regions in the high-pressure fuel sprays.« less

Fuel cells for automotive powertrains-A techno-economic assessment

NASA Astrophysics Data System (ADS)

Mock, Peter; Schmid, Stephan A.

With the objective of identifying the hurdles currently preventing a widespread application of fuel cell technology in passenger cars an assessment of technical and economic parameters is carried out. Patent and publication analysis is used to assess current status of fuel cell technology regarding its position on technology life cycle. S-curve methodology leads to the conclusion that further scientific activity is to be expected but for today's low-temperature PEM fuel cell technology might level by 2015. Technical analysis identifies power density and platinum loading as parameters for which further improvements are necessary in order to satisfy future customer needs. A detailed cost evaluation suggests that in future for high production volumes (approx. 1 million vehicles cumulative) significantly lower costs for fuel cell stacks (12-40 kW -1) and systems (35-83 kW -1) will be viable. Reducing costs to such a level will have to be the main focus for upcoming research activities in order to make fuel cell driven road vehicles a competitive alternative.

Quantifying liquid boundary and vapor distributions in a fuel spray by rainbow schlieren deflectometry

DOE PAGES

Taber Wanstall, C.; Agrawal, Ajay K.; Bittle, Joshua A.

2017-01-01

The rainbow schlieren deflectometry (RSD) technique is used to determine the liquid boundary and the fuel volume fraction distributions in the vapor region of a high-pressure fuel spray. Experiments were conducted in a constant pressure flow vessel, whereby a customized single-hole common-rail diesel injector is used to introduce n-heptane fuel into a coflow of low-speed ambient air at two different test conditions. Only the quasi-steady period of the fuel spray is considered, and multiple injections are performed to acquire statistically significant data at an image acquisition rate of 20 kHz. An algorithm to identify the liquid boundary using intensity recordedmore » by the RSD images is presented. The results are compared against measurements obtained by the Mie scattering technique. Our results demonstrate that the RSD can be a powerful optical diagnostics technique to simultaneously quantify both the vapor and liquid regions in the high-pressure fuel sprays.« less

The Analysis of Rush Orders Risk in Supply Chain: A Simulation Approach

NASA Technical Reports Server (NTRS)

Mahfouz, Amr; Arisha, Amr

2011-01-01

Satisfying customers by delivering demands at agreed time, with competitive prices, and in satisfactory quality level are crucial requirements for supply chain survival. Incidence of risks in supply chain often causes sudden disruptions in the processes and consequently leads to customers losing their trust in a company's competence. Rush orders are considered to be one of the main types of supply chain risks due to their negative impact on the overall performance, Using integrated definition modeling approaches (i.e. IDEF0 & IDEF3) and simulation modeling technique, a comprehensive integrated model has been developed to assess rush order risks and examine two risk mitigation strategies. Detailed functions sequence and objects flow were conceptually modeled to reflect on macro and micro levels of the studied supply chain. Discrete event simulation models were then developed to assess and investigate the mitigation strategies of rush order risks, the objective of this is to minimize order cycle time and cost.

Measuring e-Commerce service quality from online customer review using sentiment analysis

NASA Astrophysics Data System (ADS)

Kencana Sari, Puspita; Alamsyah, Andry; Wibowo, Sulistyo

2018-03-01

The biggest e-Commerce challenge to understand their market is to chart their level of service quality according to customer perception. The opportunities to collect user perception through online user review is considered faster methodology than conducting direct sampling methodology. To understand the service quality level, sentiment analysis methodology is used to classify the reviews into positive and negative sentiment for five dimensions of electronic service quality (e-Servqual). As case study in this research, we use Tokopedia, one of the biggest e-Commerce service in Indonesia. We obtain the online review comments about Tokopedia service quality during several month observations. The Naïve Bayes classification methodology is applied for the reason of its high-level accuracy and support large data processing. The result revealed that personalization and reliability dimension required more attention because have high negative sentiment. Meanwhile, trust and web design dimension have high positive sentiments that means it has very good services. The responsiveness dimension have balance sentiment positive and negative.

Building a leadership brand.

PubMed

Ulrich, Dave; Smallwood, Norm

2007-01-01

How do some firms produce a pipeline of consistently excellent managers? Instead of concentrating merely on strengthening the skills of individuals, these companies focus on building a broad organizational leadership capability. It's what Ulrich and Smallwood--cofounders of the RBL Group, a leadership development consultancy--call a leadership brand. Organizations with leadership brands take an "outside-in" approach to executive development. They begin with a clear statement of what they want to be known for by customers and then link it with a required set of management skills. The Lexus division of Toyota, for instance, translates its tagline--"The pursuit of perfection"--into an expectation that its leaders excel at managing quality processes. The slogan of Bon Secours Health System is "Good help to those in need." It demands that its managers balance business skills with compassion and caring. The outside-in approach helps firms build a reputation for high-quality leaders whom customers trust to deliver on the company's promises. In examining 150 companies with strong leadership capabilities, the authors found that the organizations follow five strategies. First, make sure managers master the basics of leadership--for example, setting strategy and grooming talent. Second, ensure that leaders internalize customers' high expectations. Third, incorporate customer feedback into evaluations of executives. Fourth, invest in programs that help managers hone the right skills, by tapping customers to participate in such programs. Finally, track the success of efforts to build leadership bench strength over the long-term. The result is outstanding management that persists even when individual executives leave. In fact, companies with the strongest leadership brands often become "leader feeders"--firms that regularly graduate leaders who go on to head other companies.

Successful marriage: American Panel Corporation and LG Philips LCD custom-designed avionic, shipboard, and rugged ground vehicle display modules from a consumer-oriented fabrication facility

NASA Astrophysics Data System (ADS)

Dunn, William; Garrett, Kimberly S.

2001-09-01

American panel corporation (APC) believes the use of custom designed (instead of ruggedized commercial) AMLCD cells is the only way to meet the specific environmental and performance requirements of the military/commercial avionic, shipboard and rugged ground vehicle markets. The APC/LG.Philips LCD (LG) custom approach mitigates risk to the end-user in many ways. As a part of the APC/LG long- term agreement LG has committed to provide module level equivalent (form, fit and function equivalent) panels for a period of ten years. No other commercial glass manufacturer has provided such an agreement. With the use of LG's commercial production manufacturing capabilities, APC/LG can provide the opportunity to procure a lifetime buy for any program with delivery of the entire lot within six months of order placement. This ensures that the entire production program will receive identical glass for every unit. The APC/LG relationship works where others have failed due to the number of years spent cultivating the mutual trust and respect necessary for establishing such a partnership, LG's interest in capturing the market share of this niche application, and the magnitude of the initial up-front investment by APC in engineering, tooling, facilities, production equipment, and LCD cell inventory.

Getting the balance right-tackling the obesogenic environment by reducing unhealthy options in a hospital shop without affecting profit.

PubMed

Simpson, Nandi; Bartley, Angela; Davies, Alisha; Perman, Sarah; Rodger, Alison J

2018-04-07

UK hospitals have been criticized for fuelling obesity by allowing contracts with food retailers selling high fat and high-sugar products on hospital premises. We assessed the impact for a major retailer of increasing healthy food choices at their Royal Free London NHS Foundation Trust outlet. To assess the impact on sales, profit and acceptability to customers, a multi-component intervention based on behavioural insights theory was enacted over 2 months (November-December 2014) at the Royal Free site WHSmith. Sales data on all food and drink were assessed over three time periods: (i) 2 months immediately prior to, and (ii) immediately after the intervention, and (iii) the equivalent period 10 months later. Acceptability to customers was assessed via questionnaires, and profit assessed as a proxy for retailer satisfaction. Compared to the pre-intervention period, total sales increased immediately after the intervention, and again 10 months after the intervention. Sales of healthier options increased as a proportion of total sales following the intervention, sales of sweets and chocolates decreased, while the relative sales of other items remained similar. We demonstrated that healthier alternatives could be provided in a hospital retail premises without negatively affecting total sales, retailer or customer satisfaction.

CASIS Fact Sheet: Hardware and Facilities

NASA Technical Reports Server (NTRS)

Solomon, Michael R.; Romero, Vergel

2016-01-01

Vencore is a proven information solutions, engineering, and analytics company that helps our customers solve their most complex challenges. For more than 40 years, we have designed, developed and delivered mission-critical solutions as our customers' trusted partner. The Engineering Services Contract, or ESC, provides engineering and design services to the NASA organizations engaged in development of new technologies at the Kennedy Space Center. Vencore is the ESC prime contractor, with teammates that include Stinger Ghaffarian Technologies, Sierra Lobo, Nelson Engineering, EASi, and Craig Technologies. The Vencore team designs and develops systems and equipment to be used for the processing of space launch vehicles, spacecraft, and payloads. We perform flight systems engineering for spaceflight hardware and software; develop technologies that serve NASA's mission requirements and operations needs for the future. Our Flight Payload Support (FPS) team at Kennedy Space Center (KSC) provides engineering, development, and certification services as well as payload integration and management services to NASA and commercial customers. Our main objective is to assist principal investigators (PIs) integrate their science experiments into payload hardware for research aboard the International Space Station (ISS), commercial spacecraft, suborbital vehicles, parabolic flight aircrafts, and ground-based studies. Vencore's FPS team is AS9100 certified and a recognized implementation partner for the Center for Advancement of Science in Space (CASIS

27 CFR 19.621 - Transfer record-consignee's responsibility.

Code of Federal Regulations, 2011 CFR

2011-04-01

... proprietor receives spirits from an alcohol fuel plant or from customs custody, or receives spirits... 27 Alcohol, Tobacco Products and Firearms 1 2011-04-01 2011-04-01 false Transfer record-consignee's responsibility. 19.621 Section 19.621 Alcohol, Tobacco Products and Firearms ALCOHOL AND TOBACCO...

48 CFR 229.402-70 - Additional provisions and clauses.

Code of Federal Regulations, 2013 CFR

2013-10-01

... clause at 252.229-7006, Value Added Tax Exclusion (United Kingdom), in solicitations and contracts when... from Customs Duty and Value Added Tax on Fuel (Passenger Vehicles) (United Kingdom), in solicitations... REGULATIONS SYSTEM, DEPARTMENT OF DEFENSE GENERAL CONTRACTING REQUIREMENTS TAXES Contract Clauses 229.402-70...

Customer Perception of Hot-Weather Driveability in 1977-1981 Passenger Vehicles.

DTIC Science & Technology

1985-07-01

than the normal butane more commonly used for RVP trim in motor gasoline (72.2 versus 51.6 psi RVP). When fresh fuel weathers in the course of refueling...then estimated by the correlation for fresh fuel blends: TV/L 20 = 205.741 - 8.23223 x RVP + 0.116978 x RVP 2 * CRC Report No. 400, 񓟎 CRC Motor ...1980 Mazda 626 122 25 A 1979 Mercury Bobcat 140 26 1981 Chevrolet Pickup 30 M 1980 Pontiac Sunbird 151 31 A 1980 Toyota Corona 122 32 A 1978 Ford Pinto

Strategies for a risky business: How drug dealers manage customers, suppliers and competitors in Italy, Slovenia and Germany.

PubMed

Tzvetkova, Marina; Pardal, Mafalda; Disley, Emma; Rena, Alice; Talic, Sanela; Forberger, Sarah

2016-05-01

A growing body of literature aims to improve understanding of the operations of drug trafficking markets through conducting interviews with dealers and traffickers. Insight into how these individuals conduct business can provide evidence to inform the efforts by policy makers, law enforcement and practitioners to disrupt illicit markets. This paper aims to make a contribution to this evidence base by extending the number of European countries in which interviews have been conducted with incarcerated drug dealers and traffickers. It draws on interviews with 135 men convicted of offences related to the distribution or sale of heroin or cocaine and imprisoned in Italy, Slovenia and Germany. The research was conducted as part of the Reframing Addictions Project (ALICE-RAP) funded by the European Commission. The sample was diverse. It included a range of nationalities and some individuals who were members of organised crime groups. The majority of the interviewees were dealers who sold at the retail and street level, but there were some who were importers and wholesalers. Most dealers in each of the three countries reported having more than one regular supplier, and were able to respond to periods of over and under supply without losing customers. Supply arrangements varied in terms of frequency and quantities bought. Dealers engaged in repeated transactions and their relationships with customers were based on trust and reputation. Dealers aimed to sell to regular customers and to provide drugs of good quality. While dealers sought to maximise their profits by cutting drugs with cutting agents, the quality of drugs that they sold could affect their reputation and thus their profits and position in the market. Lastly, while there are some significant differences in the approach between those involved in organised crime groups and those who are not, and between street dealers and those operating at higher levels of the market, there were striking similarities in terms of the day-to-day operational concerns and modes of relationship management. Interviewees' arrangements for securing supplies of drugs provide support to the notion that drug markets are resilient and flexible. Our findings correspond with other empirical research in relation to the centrality of trust in the practical operation of supply and sale of drugs. The research highlights some differences, but important similarities between dealers who were part of organised crime groups and those who were not; dealers all faced some common challenges and adopted some common responses to these. Copyright © 2016 Elsevier B.V. All rights reserved.

Appreciating age diversity and German nurse well-being and commitment: co-worker trust as the mediator.

PubMed

Lehmann-Willenbrock, Nale; Lei, Zhike; Kauffeld, Simone

2012-06-01

Nursing practice faces the challenges of succeeding with a great diversity of customers and managing a diverse workforce with a wide range of age differences. While age diversity can lead to increased creativity and a greater richness of values and skills, it can also lead to value clashes, disrespect of each other's viewpoints, and increased conflict. As a result, nurses frequently experience stress, work-life imbalance, and a withdrawal from commitment. We propose the injection of positive diversity mindsets (age diversity appreciation) as one remedy. Specifically, we suggest that age diversity appreciation is positively related to nurses' well-being (stress and work-life balance), and also positively related to their team commitment. We further hypothesize that nurses' trust in co-workers mediates the hypothesized relationships. Our survey data of 138 nurses in a large hospital in Germany supported our hypotheses. We discuss both theoretical and managerial implications of our findings in the context of age diversity and nursing work outcomes in hospitals. © 2012 Blackwell Publishing Asia Pty Ltd.

77 FR 38769 - 97th Annual Meeting of the National Conference on Weights and Measures

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-29

... testing equipment that comprise the regulatory control of commercial weighing and measuring devices. The... specifications to recognize current marketing practices of offering pre or post delivery discounts on fuel prices... proposal would allow device manufacturers greater flexibility in the design and operation of customer...

Alternative Fuels Data Center

Science.gov Websites

Charging Rate Incentive - Georgia Power Georgia Power offers a Plug-in Electric Vehicle (PEV) time -of-use electricity rate for residential customers who own an electric or plug-in hybrid electric vehicle. The PEV rate is optional and does not require a separate meter. For more information, see the

48 CFR 229.402-70 - Additional clauses.

Code of Federal Regulations, 2010 CFR

2010-10-01

... performance will be in Spain. (f) Use the clause at 252.229-7006, Value Added Tax Exclusion (United Kingdom.... (i) Use the clause at 252.229-7009, Relief from Customs Duty and Value Added Tax on Fuel (Passenger... SYSTEM, DEPARTMENT OF DEFENSE GENERAL CONTRACTING REQUIREMENTS TAXES Contract Clauses 229.402-70...

48 CFR 229.402-70 - Additional clauses.

Code of Federal Regulations, 2011 CFR

2011-10-01

... performance will be in Spain. (f) Use the clause at 252.229-7006, Value Added Tax Exclusion (United Kingdom.... (i) Use the clause at 252.229-7009, Relief from Customs Duty and Value Added Tax on Fuel (Passenger... SYSTEM, DEPARTMENT OF DEFENSE GENERAL CONTRACTING REQUIREMENTS TAXES Contract Clauses 229.402-70...

"It's natural to look for a source": A qualitative examination of alternative beliefs about HIV and AIDS in Cape Town, South Africa.

PubMed

Rubincam, Clara

2017-04-01

This article highlights how African men and women in South Africa account for the plausibility of alternative beliefs about the origins of HIV and the existence of a cure. This study draws on the notion of a "street-level epistemology of trust"-knowledge generated by individuals through their everyday observations and experiences-to account for individuals' trust or mistrust of official claims versus alternative explanations about HIV and AIDS. Focus group respondents describe how past experiences, combined with observations about the power of scientific developments and perceptions of disjunctures in information, fuel their uncertainty and skepticism about official claims. HIV prevention campaigns may be strengthened by drawing on experiential aspects of HIV and AIDS to lend credibility to scientific claims, while recognizing that some doubts about the trustworthiness of scientific evidence are a form of skeptical engagement rather than of outright rejection.

Residential Fuel Cell Demonstration Handbook

NASA Astrophysics Data System (ADS)

Torrero, E.; McClelland, R.

2002-07-01

This report is a guide for rural electric cooperatives engaged in field testing of equipment and in assessing related application and market issues. Dispersed generation and its companion fuel cell technology have attracted increased interest by rural electric cooperatives and their customers. In addition, fuel cells are a particularly interesting source because their power quality, efficiency, and environmental benefits have now been coupled with major manufacturer development efforts. The overall effort is structured to measure the performance, durability, reliability, and maintainability of these systems, to identify promising types of applications and modes of operation, and to assess the related prospect for future use. In addition, technical successes and shortcomings will be identified by demonstration participants and manufacturers using real-world experience garnered under typical operating environments.

Patients' satisfaction: customer relationship management as a new opportunity for quality improvement in thoracic surgery.

PubMed

Rocco, Gaetano; Brunelli, Alessandro

2012-11-01

Clinical and nonclinical indicators of performance are meant to provide the surgeon with tools to identify weaknesses to be improved. The World Health Organization's Performance Evaluation Systems represent a multidimensional approach to quality measurement based on several categories made of different indicators. Indicators for patient satisfaction may include overall perceived quality, accessibility, humanization and patient involvement, communication, and trust in health care providers. Patient satisfaction is included among nonclinical indicators of performance in thoracic surgery and is increasingly recognized as one of the outcome measures for delivered quality of care. Copyright © 2012 Elsevier Inc. All rights reserved.

Dual compile strategy for parallel heterogeneous execution

DOE Office of Scientific and Technical Information (OSTI.GOV)

Smith, Tyler Barratt; Perry, James Thomas

2012-06-01

The purpose of the Dual Compile Strategy is to increase our trust in the Compute Engine during its execution of instructions. This is accomplished by introducing a heterogeneous Monitor Engine that checks the execution of the Compute Engine. This leads to the production of a second and custom set of instructions designed for monitoring the execution of the Compute Engine at runtime. This use of multiple engines differs from redundancy in that one engine is working on the application while the other engine is monitoring and checking in parallel instead of both applications (and engines) performing the same work atmore » the same time.« less

Branding strategies discussed by the experts. Trends that will shape strategy in 1998.

PubMed

Windhorst, C E

1998-02-01

This month the focus is on branding. The Alliance Advisory Council's discussion of this topic, led by Joel English (a senior vice president with BVK/McDonald, Milwaukee, WI), identifies the key issues on branding as: 1) the debate between the local and regional nature of healthcare delivery, and the need to provide customers with the trust and security of a larger entity behind the individual provider; 2) the challenge of identifying and agreeing on a consistent message for all parts of the system; and 3) the difficulty of keeping the promise implied by a brand across these many components.

Climate Change and Political Action: the Citizens' Climate Lobby

NASA Astrophysics Data System (ADS)

Nelson, P. H.; Secord, S.

2014-12-01

Recognizing the reality of global warming and its origin in greenhouse gas emissions, what does one do about it? Individual action is commendable, but inadequate. Collective action is necessary--Citizens' Climate Lobby proposes a "fee-and-dividend" approach in which a fee is imposed on carbon-based fuel at its sources of production. The fee increases annually in a predictable manner. The funds collected are paid out to consumers as monthly dividends. The approach is market-based, in that the cost of the fee to producers is passed on to consumers in the cost of carbon-based fuels. Downstream energy providers and consumers then make their choices regarding investments and purchases. Citizens' Climate Lobby (CCL) builds national consensus by growing local Chapters, led and populated by volunteers. The Chapters are charged with public education and presenting the fee-and-dividend proposal to their respective Representatives and Senators. CCL builds trust by its non-partisan approach, meeting with all members of Congress regardless of party affiliation and stance on climate-related issues. CCL also builds trust by a non-confrontational approach, seeking to understand rather than to oppose. CCL works both locally, through its local Chapters, and nationally, with an annual conference in Washington DC during which all Congressional offices are visited. CCL recognizes that a long-term, sustained effort is necessary to address climate change.

Accelerating the Delivery of Home Performance Upgrades through a Synergistic Business Model

DOE Office of Scientific and Technical Information (OSTI.GOV)

Schirber, Tom; Ojczyk, Cindy

Achieving Building America energy savings goals (40% by 2030) will require many existing homes to install energy upgrades. Engaging large numbers of homeowners in building science-guided upgrades during a single remodeling event has been difficult for a number of reasons. Performance upgrades in existing homes tend to occur over multiple years and usually result from component failures (furnace failure) and weather damage (ice dams, roofing, siding). This research attempted to: A) understand the homeowner's motivations regarding investing in building science based performance upgrades; B) determining a rapidly scalable approach to engage large numbers of homeowners directly through existing customer networks;more » and C) access a business model that will manage all aspects of the contractor-homeowner-performance professional interface to ensure good upgrade decisions over time. The solution results from a synergistic approach utilizing networks of suppliers merging with networks of homeowner customers. Companies in the $400 to $800 billion home services industry have proven direct marketing and sales proficiencies that have led to the development of vast customer networks. Companies such as pest control, lawn care, and security have nurtured these networks by successfully addressing the ongoing needs of homes. This long-term access to customers and trust established with consistent delivery has also provided opportunities for home service providers to grow by successfully introducing new products and services like attic insulation and air sealing. The most important component for success is a business model that will facilitate and manage the process. The team analyzes a group that developed a working model.« less

Robust Dynamic Multi-objective Vehicle Routing Optimization Method.

PubMed

Guo, Yi-Nan; Cheng, Jian; Luo, Sha; Gong, Dun-Wei

2017-03-21

For dynamic multi-objective vehicle routing problems, the waiting time of vehicle, the number of serving vehicles, the total distance of routes were normally considered as the optimization objectives. Except for above objectives, fuel consumption that leads to the environmental pollution and energy consumption was focused on in this paper. Considering the vehicles' load and the driving distance, corresponding carbon emission model was built and set as an optimization objective. Dynamic multi-objective vehicle routing problems with hard time windows and randomly appeared dynamic customers, subsequently, were modeled. In existing planning methods, when the new service demand came up, global vehicle routing optimization method was triggered to find the optimal routes for non-served customers, which was time-consuming. Therefore, robust dynamic multi-objective vehicle routing method with two-phase is proposed. Three highlights of the novel method are: (i) After finding optimal robust virtual routes for all customers by adopting multi-objective particle swarm optimization in the first phase, static vehicle routes for static customers are formed by removing all dynamic customers from robust virtual routes in next phase. (ii)The dynamically appeared customers append to be served according to their service time and the vehicles' statues. Global vehicle routing optimization is triggered only when no suitable locations can be found for dynamic customers. (iii)A metric measuring the algorithms' robustness is given. The statistical results indicated that the routes obtained by the proposed method have better stability and robustness, but may be sub-optimum. Moreover, time-consuming global vehicle routing optimization is avoided as dynamic customers appear.

A qualitative analysis of the neutron population in fresh and spent fuel assemblies during simulated interrogation using the differential die-away technique

DOE Office of Scientific and Technical Information (OSTI.GOV)

Tobin, Stephen J.; Lundkvist, Niklas; Goodsell, Alison V.

In this study, Monte Carlo simulations were performed for the differential die-away (DDA) technique to analyse the time-dependent behaviour of the neutron population in fresh and spent nuclear fuel assemblies as part of the Next Generation Safeguards Initiative Spent Fuel (NGSI-SF) Project. Simulations were performed to investigate both a possibly portable as well as a permanent DDA instrument. Taking advantage of a custom made modification to the MCNPX code, the variation in the neutron population, simultaneously in time and space, was examined. The motivation for this research was to improve the design of the DDA instrument, as it is bemore » ing considered for possible deployment at the Central Storage of Spent Nuclear Fuel and Encapsulation Plant in Sweden (Clab), as well as to assist in the interpretation of the both simulated and measured signals.« less

A qualitative analysis of the neutron population in fresh and spent fuel assemblies during simulated interrogation using the differential die-away technique

DOE PAGES

Tobin, Stephen J.; Lundkvist, Niklas; Goodsell, Alison V.; ...

2015-12-01

In this study, Monte Carlo simulations were performed for the differential die-away (DDA) technique to analyse the time-dependent behaviour of the neutron population in fresh and spent nuclear fuel assemblies as part of the Next Generation Safeguards Initiative Spent Fuel (NGSI-SF) Project. Simulations were performed to investigate both a possibly portable as well as a permanent DDA instrument. Taking advantage of a custom made modification to the MCNPX code, the variation in the neutron population, simultaneously in time and space, was examined. The motivation for this research was to improve the design of the DDA instrument, as it is bemore » ing considered for possible deployment at the Central Storage of Spent Nuclear Fuel and Encapsulation Plant in Sweden (Clab), as well as to assist in the interpretation of the both simulated and measured signals.« less

Fuel for the Future: Biodiesel - A Case study

NASA Astrophysics Data System (ADS)

Lutterbach, Márcia T. S.; Galvão, Mariana M.

High crude oil prices, concern over depletion of world reserves, and growing apprehension about the environment, encouraged the search for alternative energy sources that use renewable natural resources to reduce or replace traditional fossil fuels such as diesel and gasoline (Hill et al., 2006). Among renewable fuels, biodiesel has been attracting great interest, especially in Europe and the United States. Biodiesel is defined by the World Customs Organization (WCO) as 'a mixture of mono-alkyl esters of long-chain [C16-C18] fatty acids derived from vegetable oils or animal fats, which is a domestic renewable fuel for diesel engines and which meets the US specifications of ASTM D 6751'. Biodiesel is biodegradable and non toxic, produces 93% more energy than the fossil energy required for its production, reduces greenhouse gas emissions by 40% compared to fossil diesel (Peterson and Hustrulid, 1998; Hill et al., 2006) and stimulates agriculture.

Wind Tunnel Experiments to Study Chaparral Crown Fires.

PubMed

Cobian-Iñiguez, Jeanette; Aminfar, AmirHessam; Chong, Joey; Burke, Gloria; Zuniga, Albertina; Weise, David R; Princevac, Marko

2017-11-14

The present protocol presents a laboratory technique designed to study chaparral crown fire ignition and spread. Experiments were conducted in a low velocity fire wind tunnel where two distinct layers of fuel were constructed to represent surface and crown fuels in chaparral. Chamise, a common chaparral shrub, comprised the live crown layer. The dead fuel surface layer was constructed with excelsior (shredded wood). We developed a methodology to measure mass loss, temperature, and flame height for both fuel layers. Thermocouples placed in each layer estimated temperature. A video camera captured the visible flame. Post-processing of digital imagery yielded flame characteristics including height and flame tilt. A custom crown mass loss instrument developed in-house measured the evolution of the mass of the crown layer during the burn. Mass loss and temperature trends obtained using the technique matched theory and other empirical studies. In this study, we present detailed experimental procedures and information about the instrumentation used. The representative results for the fuel mass loss rate and temperature filed within the fuel bed are also included and discussed.

Optimal Electric Vehicle Scheduling: A Co-Optimized System and Customer Perspective

NASA Astrophysics Data System (ADS)

Maigha

Electric vehicles provide a two pronged solution to the problems faced by the electricity and transportation sectors. They provide a green, highly efficient alternative to the internal combustion engine vehicles, thus reducing our dependence on fossil fuels. Secondly, they bear the potential of supporting the grid as energy storage devices while incentivising the customers through their participation in energy markets. Despite these advantages, widespread adoption of electric vehicles faces socio-technical and economic bottleneck. This dissertation seeks to provide solutions that balance system and customer objectives under present technological capabilities. The research uses electric vehicles as controllable loads and resources. The idea is to provide the customers with required tools to make an informed decision while considering the system conditions. First, a genetic algorithm based optimal charging strategy to reduce the impact of aggregated electric vehicle load has been presented. A Monte Carlo based solution strategy studies change in the solution under different objective functions. This day-ahead scheduling is then extended to real-time coordination using a moving-horizon approach. Further, battery degradation costs have been explored with vehicle-to-grid implementations, thus accounting for customer net-revenue and vehicle utility for grid support. A Pareto front, thus obtained, provides the nexus between customer and system desired operating points. Finally, we propose a transactive business model for a smart airport parking facility. This model identifies various revenue streams and satisfaction indices that benefit the parking lot owner and the customer, thus adding value to the electric vehicle.

Demonstration of a residential CHP system based on PEM fuel cells

NASA Astrophysics Data System (ADS)

Gigliucci, G.; Petruzzi, L.; Cerelli, E.; Garzisi, A.; La Mendola, A.

Fuel cell-based CHP systems are very attractive for stationary energy generation, since they allow production of electricity and heat in a decentralised, quiet, efficient and environmentally friendly way. As a means of evaluating this new technology, Enel Produzione installed a beta-version fuel cell CHP system, supplied by H-Power, at its experimental area sited in Livorno (Italy), and submitted it to a series of tests. The system is a co-generative unit, converting natural gas into electricity and heat: the former is delivered to local loads using electric load following capability; the latter is delivered to the experimental area hydraulic refrigeration circuit. Experiments were aimed at assessing the suitability of this kind of system to supply Italian residential customers. Factors such as performances, flexibility and operational requirements were evaluated under all the possible operating conditions, both under grid connected and stand alone configurations. At the same time, a mathematical model of the FC/CHP unit was developed to allow for the prediction of system performances and operating parameters under off-design conditions. This model can be used as an effective tool to optimise system operation when a particular customer has to be supplied. Results show that the prototype behaved as expected by a first "proof of concept" system and outline improvements to be achieved in order to satisfy the energy needs of small residential applications.

40 CFR 80.161 - Detergent additive certification program.

Code of Federal Regulations, 2014 CFR

2014-07-01

... the subject detergent additive in each test fuel, and the corresponding test results (percent flow... penalties in §§ 80.169 and 80.172. (iii) If both parties submit the required information, EPA will evaluate... customers who use the disqualified detergent. Failure to do so may subject the certifier to liabilities for...

Alternative Fuels Data Center

Science.gov Websites

Plug-In Electric Vehicle (PEV) Charging Rate and Infrastructure Rebate - Lansing BWL The Lansing Board of Water & Light (BWL) offers a pilot PEV time-of-use charging rate to single- or multi-family installation of EVSE for customers that have enrolled in the PEV charging rate. The program is limited to the

Alternative Fuels Data Center

Science.gov Websites

Plug-In Electric Vehicle (PEV) Charging Rate Incentive - Xcel Energy Xcel Energy offers two rate options to qualified residential customers for charging PEVs. The Electric Vehicle (EV) Rate and the Time -of-Day Plan are optional and require a separate meter. For rate information, including how to qualify

Alternative Fuels Data Center

Science.gov Websites

Plug-In Electric Vehicle (PEV) Credit and Charging Rate Reduction Pilot - Rocky Mountain Power Rocky Mountain Power offers residential customers with PEVs $200 to enroll in a time-of-use (TOU) rate pilot. Participants may choose between two rate plans. The TOU rate will apply to all household energy

Alternative Fuels Data Center: Arkansas Launches Natural Gas-Powered Buses

Science.gov Websites

and Refueling StationA> Arkansas Launches Natural Gas-Powered Buses and Refueling Station to a great opportunity for [Rock Region METRO] to continue to meet the needs of our customers with the Cities Coalition (ACCC). Before RRM's board of directors would approve the CNG transition project, they

Lands with Wilderness Characteristics, Resource Management Plan Constraints, and Land Exchanges: Cross-Jurisdictional Management and Impacts on Unconventional Fuel Development in Utah's Uinta Basin

DOE Office of Scientific and Technical Information (OSTI.GOV)

Keiter, Robert; Ruple, John; Holt, Rebecca

Utah is rich in oil shale and oil sands resources. Chief among the challenges facing prospective unconventional fuel developers is the ability to access these resources. Access is heavily dependent upon land ownership and applicable management requirements. Understanding constraints on resource access and the prospect of consolidating resource holdings across a fragmented management landscape is critical to understanding the role Utah’s unconventional fuel resources may play in our nation’s energy policy. This Topical Report explains the historic roots of the “crazy quilt” of western land ownership, how current controversies over management of federal public land with wilderness character could impactmore » access to unconventional fuels resources, and how land exchanges could improve management efficiency. Upon admission to the Union, the State of Utah received the right to title to more than one-ninth of all land within the newly formed state. This land is held in trust to support public schools and institutions, and is managed to generate revenue for trust beneficiaries. State trust lands are scattered across the state in mostly discontinuous 640-acre parcels, many of which are surrounded by federal land and too small to develop on their own. Where state trust lands are developable but surrounded by federal land, federal land management objectives can complicate state trust land development. The difficulty generating revenue from state trust lands can frustrate state and local government officials as well as citizens advocating for economic development. Likewise, the prospect of industrial development of inholdings within prized conservation landscapes creates management challenges for federal agencies. One major tension involves whether certain federal public lands possess wilderness character, and if so, whether management of those lands should emphasize wilderness values over other uses. On December 22, 2010, Secretary of the Interior Ken Salazar issued Secretarial Order 3310, Protecting Wilderness Characteristics on Lands Managed by the Bureau of Land Management. Supporters argue that the Order merely provides guidance regarding implementation of existing legal obligations without creating new rights or duties. Opponents describe Order 3310 as subverting congressional authority to designate Wilderness Areas and as closing millions of acres of public lands to energy development and commodity production. While opponents succeeded in temporarily defunding the Order’s implementation and forcing the Bureau of Land Management (BLM) to adopt a more collaborative approach, the fundamental questions remain: Which federal public lands possess wilderness characteristics and how should those lands be managed? The closely related question is: How might management of such resources impact unconventional fuel development within Utah? These questions remain pressing independent of the Order because the BLM, which manages the majority of federal land in Utah, is statutorily obligated to maintain an up-to-date inventory of federal public lands and the resources they contain, including lands with wilderness characteristics. The BLM is also legally obligated to develop and periodically update land use plans, relying on information obtained in its public lands inventory. The BLM cannot sidestep these hard choices, and failure to consider wilderness characteristics during the planning process will derail the planning effort. Based on an analysis of the most recent inventory data, lands with wilderness characteristics — whether already subject to mandatory protection under the Wilderness Act, subject to discretionary protections as part of BLM Resource Management Plan revisions, or potentially subject to new protections under Order 3310 — are unlikely to profoundly impact oil shale development within Utah’s Uinta Basin. Lands with wilderness characteristics are likely to v have a greater impact on oil sands resources, particularly those resources found in the southern part of the state. Management requirements independent of lands with wilderness characteristics far overshadow the challenges posed by wilderness issues. Wilderness character issues aside, a need to improve management integration remains. In researching past efforts to manage across the fragmented landscape we found that unilateral actions have been deeply divisive and engendered distrust among those impacted by the action. This distrust can linger for decades. Collaborative efforts, whether intended to protect lands, foster development, or do both, can represent an attractive alternative to unilateral action. Such collaborative efforts are more likely to succeed when they respond to strong incentives to act, evidence widespread involvement and support, and benefit from a committed champion. Projects are all but certain to fail where participants overreach or one of these elements is missing. For more than three decades, the state and federal government have cooperatively pursued land exchanges in order to “block up” isolated state trust lands and eliminate inholdings. These efforts can advance both conservation and development objectives, and are generally conducted in conjunction with efforts to protect extraordinary federal lands. Congress recognized the value of such exchanges and, as part of the Energy Policy Act of 2005, directed the Department of the Interior to pursue land exchanges as a means of facilitating environmentally responsible oil shale and oil sands recovery. But land exchanges are not without their challenges. Federal law requires equalizing the value of the lands and resources to be exchanged, and various means of equalizing value have been attempted. More flexible approaches have a higher likelihood of success, but are often criticized as resulting in an economic windfall for one party. Today challenges associated with appraisal and valuation stand as the most significant obstacles in the way of large-scale exchanges. Greater reliance on revenue sharing provisions that prevent an economic windfall to one party and avoid challenges inherent in valuing oil shale and oil sands resources may mark a promising path forward. The success or failure of these efforts could profoundly impact both the prospect of unconventional fuel development and wilderness character protection.« less

Marketing midwifery education: findings from a survey.

PubMed

Hunt, S C

1996-03-01

to collect information from a sample of identified customers (midwives and midwifery managers employed by health authorities and trusts) in order to develop a marketing strategy for a Department of Nursing, Midwifery and Health Care. two descriptive and analytical surveys using questionnaires. mid- and west Wales, UK. randomly selected sample of 75 midwives and census sample of eight midwifery managers working within the National Health Service. quantitative and qualitative data collection methods. organisations have to define, and listen carefully, to their customers and offer courses which are appropriate, related to clinical midwifery practice and have titles that accurately reflect the content. Midwives are enthusiastically committed to continuing education despite the current difficulties. Word of mouth and personal recommendation remains the most effective form of advertising. University departments of nursing and midwifery can easily become removed from clinical practice. Education assists practitioners in changing and adapting to a new order; it is also crucial in developing skills in critical thinking and analysis. New skills are needed if practice is to improve. academic departments can easily become remote and out of touch with the needs of clinicians and midwifery managers. Departments must take steps to define the customer, listen carefully to what they want and make every effort to provide continuing education for midwives that is relevant, responsive, accessible and attainable. The benefits of education also must be marketed.

Checklist for transition to new highway fuel(s).

DOE Office of Scientific and Technical Information (OSTI.GOV)

Risch, C.; Santini, D.J.

2011-12-15

Transportation is vital to the U.S. economy and society. As such, U.S. Presidents have repeatedly stated that the nation needs to reduce dependence on petroleum, especially for the highway transportation sector. Throughout history, highway transportation fuel transitions have been completed successfully both in United States and abroad. Other attempts have failed, as described in Appendix A: Historical Highway Fuel Transitions. Planning for a transition is critical because the changes can affect our nation's ability to compete in the world market. A transition will take many years to complete. While it is tempting to make quick decisions about the new fuel(s)more » of choice, it is preferable and necessary to analyze all the pertinent criteria to ensure that correct decisions are made. Doing so will reduce the number of changes in highway fuel(s). Obviously, changes may become necessary because of occurrences such as significant technology breakthroughs or major world events. With any and all of the possible transitions to new fuel(s), the total replacement of gasoline and diesel fuels is not expected. These conventional fuels are envisioned to coexist with the new fuel(s) for decades, while the revised fuel and vehicle infrastructures are implemented. The transition process must analyze the needs of the primary 'players,' which consist of the customers, the government, the fuel industry, and the automotive industry. To maximize the probability of future successes, the prime considerations of these groups must be addressed. Section 2 presents a succinct outline of the Checklist. Section 3 provides a brief discussion about the groupings on the Checklist.« less

CCMC: Serving research and space weather communities with unique space weather services, innovative tools and resources

NASA Astrophysics Data System (ADS)

Zheng, Yihua; Kuznetsova, Maria M.; Pulkkinen, Antti; Maddox, Marlo

2015-04-01

With the addition of Space Weather Research Center (a sub-team within CCMC) in 2010 to address NASA’s own space weather needs, CCMC has become a unique entity that not only facilitates research through providing access to the state-of-the-art space science and space weather models, but also plays a critical role in providing unique space weather services to NASA robotic missions, developing innovative tools and transitioning research to operations via user feedback. With scientists, forecasters and software developers working together within one team, through close and direct connection with space weather customers and trusted relationship with model developers, CCMC is flexible, nimble and effective to meet customer needs. In this presentation, we highlight a few unique aspects of CCMC/SWRC’s space weather services, such as addressing space weather throughout the solar system, pushing the frontier of space weather forecasting via the ensemble approach, providing direct personnel and tool support for spacecraft anomaly resolution, prompting development of multi-purpose tools and knowledge bases, and educating and engaging the next generation of space weather scientists.

Essential attributes identified in the design of a Laboratory Information Management System for a high throughput siRNA screening laboratory.

PubMed

Grandjean, Geoffrey; Graham, Ryan; Bartholomeusz, Geoffrey

2011-11-01

In recent years high throughput screening operations have become a critical application in functional and translational research. Although a seemingly unmanageable amount of data is generated by these high-throughput, large-scale techniques, through careful planning, an effective Laboratory Information Management System (LIMS) can be developed and implemented in order to streamline all phases of a workflow. Just as important as data mining and analysis procedures at the end of complex processes is the tracking of individual steps of applications that generate such data. Ultimately, the use of a customized LIMS will enable users to extract meaningful results from large datasets while trusting the robustness of their assays. To illustrate the design of a custom LIMS, this practical example is provided to highlight the important aspects of the design of a LIMS to effectively modulate all aspects of an siRNA screening service. This system incorporates inventory management, control of workflow, data handling and interaction with investigators, statisticians and administrators. All these modules are regulated in a synchronous manner within the LIMS. © 2011 Bentham Science Publishers

National Clean Fleets Partnership (Fact Sheet)

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

2012-01-01

Provides an overview of Clean Cities National Clean Fleets Partnership (NCFP). The NCFP is open to large private-sector companies that have fleet operations in multiple states. Companies that join the partnership receive customized assistance to reduce petroleum use through increased efficiency and use of alternative fuels. This initiative provides fleets with specialized resources, expertise, and support to successfully incorporate alternative fuels and fuel-saving measures into their operations. The National Clean Fleets Partnership builds on the established success of DOE's Clean Cities program, which reduces petroleum consumption at the community level through a nationwide network of coalitions that work with localmore » stakeholders. Developed with input from fleet managers, industry representatives, and Clean Cities coordinators, the National Clean Fleets Partnership goes one step further by working with large private-sector fleets.« less

ARCADIA{sup R} - A New Generation of Coupled Neutronics / Core Thermal- Hydraulics Code System at AREVA NP

DOE Office of Scientific and Technical Information (OSTI.GOV)

Curca-Tivig, Florin; Merk, Stephan; Pautz, Andreas

2007-07-01

Anticipating future needs of our customers and willing to concentrate synergies and competences existing in the company for the benefit of our customers, AREVA NP decided in 2002 to develop the next generation of coupled neutronics/ core thermal-hydraulic (TH) code systems for fuel assembly and core design calculations for both, PWR and BWR applications. The global CONVERGENCE project was born: after a feasibility study of one year (2002) and a conceptual phase of another year (2003), development was started at the beginning of 2004. The present paper introduces the CONVERGENCE project, presents the main feature of the new code systemmore » ARCADIA{sup R} and concludes on customer benefits. ARCADIA{sup R} is designed to meet AREVA NP market and customers' requirements worldwide. Besides state-of-the-art physical modeling, numerical performance and industrial functionality, the ARCADIA{sup R} system is featuring state-of-the-art software engineering. The new code system will bring a series of benefits for our customers: e.g. improved accuracy for heterogeneous cores (MOX/ UOX, Gd...), better description of nuclide chains, and access to local neutronics/ thermal-hydraulics and possibly thermal-mechanical information (3D pin by pin full core modeling). ARCADIA is a registered trademark of AREVA NP. (authors)« less

Systems Modelling of the Socio-Technical Aspects of Residential Electricity Use and Network Peak Demand

PubMed Central

Lewis, Jim; Mengersen, Kerrie; Buys, Laurie; Vine, Desley; Bell, John; Morris, Peter; Ledwich, Gerard

2015-01-01

Provision of network infrastructure to meet rising network peak demand is increasing the cost of electricity. Addressing this demand is a major imperative for Australian electricity agencies. The network peak demand model reported in this paper provides a quantified decision support tool and a means of understanding the key influences and impacts on network peak demand. An investigation of the system factors impacting residential consumers’ peak demand for electricity was undertaken in Queensland, Australia. Technical factors, such as the customers’ location, housing construction and appliances, were combined with social factors, such as household demographics, culture, trust and knowledge, and Change Management Options (CMOs) such as tariffs, price, managed supply, etc., in a conceptual ‘map’ of the system. A Bayesian network was used to quantify the model and provide insights into the major influential factors and their interactions. The model was also used to examine the reduction in network peak demand with different market-based and government interventions in various customer locations of interest and investigate the relative importance of instituting programs that build trust and knowledge through well designed customer-industry engagement activities. The Bayesian network was implemented via a spreadsheet with a tickbox interface. The model combined available data from industry-specific and public sources with relevant expert opinion. The results revealed that the most effective intervention strategies involve combining particular CMOs with associated education and engagement activities. The model demonstrated the importance of designing interventions that take into account the interactions of the various elements of the socio-technical system. The options that provided the greatest impact on peak demand were Off-Peak Tariffs and Managed Supply and increases in the price of electricity. The impact in peak demand reduction differed for each of the locations and highlighted that household numbers, demographics as well as the different climates were significant factors. It presented possible network peak demand reductions which would delay any upgrade of networks, resulting in savings for Queensland utilities and ultimately for households. The use of this systems approach using Bayesian networks to assist the management of peak demand in different modelled locations in Queensland provided insights about the most important elements in the system and the intervention strategies that could be tailored to the targeted customer segments. PMID:26226511

Alternative Fuels Data Center: Utility Initiatives Foster Plug-In Electric

Science.gov Websites

free charger or a rebate toward qualified equipment purchases. Residential customers are sometimes Authority and others offer PEV purchase rebates. Utility programs offering free or reduced-cost EVSE are , also known as Pepco, to pilot discounted time-of-use rates and free EVSE. This has enabled utilities to

Chemical engineering: Measurements for a competitive age

NASA Technical Reports Server (NTRS)

1986-01-01

The NIST (National Institute of Standards and Technology) activities supporting chemical research, environmental research, combustion and fuel research, and related industries are described in this video. Highlights include private sector involvement in the research and associated and guest scientist programs, the calibration of customers' instruments, and the direct funding for the NIST research projects by outside industries.

Alternative Fuels Data Center

Science.gov Websites

-of-Use rates are available in two variations: EV-TOU-2 bills home and vehicle electricity use on a single meter; and EV-TOU bills vehicle electricity use separately, requiring the installation of a second meter. Lower rates are also available to customers who own a natural gas vehicle and use a qualified

40 CFR 1045.105 - What exhaust emission standards must my sterndrive/inboard engines meet?

Code of Federal Regulations, 2011 CFR

2011-07-01

... the fuel type on which the engines in the engine family are designed to operate. You must meet the... data, such as data from research engines or similar engine models that are already in production. Your... for the engine or its components, and any relevant customer design specifications. Your demonstration...

40 CFR 1045.105 - What exhaust emission standards must my sterndrive/inboard engines meet?

Code of Federal Regulations, 2012 CFR

2012-07-01

... the fuel type on which the engines in the engine family are designed to operate. You must meet the... data, such as data from research engines or similar engine models that are already in production. Your... for the engine or its components, and any relevant customer design specifications. Your demonstration...

40 CFR 1045.105 - What exhaust emission standards must my sterndrive/inboard engines meet?

Code of Federal Regulations, 2014 CFR

2014-07-01

... the fuel type on which the engines in the engine family are designed to operate. You must meet the... data, such as data from research engines or similar engine models that are already in production. Your... for the engine or its components, and any relevant customer design specifications. Your demonstration...

40 CFR 1045.105 - What exhaust emission standards must my sterndrive/inboard engines meet?

Code of Federal Regulations, 2013 CFR

2013-07-01

... the fuel type on which the engines in the engine family are designed to operate. You must meet the... data, such as data from research engines or similar engine models that are already in production. Your... for the engine or its components, and any relevant customer design specifications. Your demonstration...

40 CFR 1045.105 - What exhaust emission standards must my sterndrive/inboard engines meet?

Code of Federal Regulations, 2010 CFR

2010-07-01

... the fuel type on which the engines in the engine family are designed to operate. You must meet the... data, such as data from research engines or similar engine models that are already in production. Your... for the engine or its components, and any relevant customer design specifications. Your demonstration...

Retooling for the future.

PubMed

Andrews, D

1999-04-01

Several trends will accelerate changes in the industry initiated by Medicare's change in payment methodology, including explosive growth fueled by changing demographics, patient preferences, and technological advances; altered customer buying incentives created by managed care organization-provider partnerships; and accelerated consolidation. Home care agencies should "take inventory" of current practices and systems to determine capability gaps for competing in the new environment.

Analysis, operation and maintenance of a fuel cell/battery series-hybrid bus for urban transit applications

NASA Astrophysics Data System (ADS)

Bubna, Piyush; Brunner, Doug; Gangloff, John J.; Advani, Suresh G.; Prasad, Ajay K.

The fuel cell hybrid bus (FCHB) program was initiated at the University of Delaware in 2005 to demonstrate the viability of fuel cell vehicles for transit applications and to conduct research and development to facilitate the path towards their eventual commercialization. Unlike other fuel cell bus programs, the University of Delaware's FCHB design features a battery-heavy hybrid which offers multiple advantages in terms of cost, performance and durability. The current fuel cell hybrid bus is driven on a regular transit route at the University of Delaware. The paper describes the baseline specifications of the bus with a focus on the fuel cell and the balance of plant. The fuel cell/battery series-hybrid design is well suited for urban transit routes and provides key operational advantages such as hydrogen fuel economy, efficient use of the fuel cell for battery recharging, and regenerative braking. The bus is equipped with a variety of sensors including a custom-designed cell voltage monitoring system which provide a good understanding of bus performance under normal operation. Real-time data collection and analysis have yielded key insights for fuel cell bus design optimization. Results presented here illustrate the complex flow of energy within the various subsystems of the fuel cell hybrid bus. A description of maintenance events has been included to highlight the issues that arise during general operation. The paper also describes several modifications that will facilitate design improvements in future versions of the bus. Overall, the fuel cell hybrid bus demonstrates the viability of fuel cells for urban transit applications in real world conditions.

Mind your pricing cues.

PubMed

Anderson, Eric; Simester, Duncan

2003-09-01

For most of the items they buy, consumers don't have an accurate sense of what the price should be. Ask them to guess how much a four-pack of 35-mm film costs, and you'll get a variety of wrong answers: Most people will underestimate; many will only shrug. Research shows that consumers' knowledge of the market is so far from perfect that it hardly deserves to be called knowledge at all. Yet people happily buy film and other products every day. Is this because they don't care what kind of deal they're getting? No. Remarkably, it's because they rely on retailers to tell them whether they're getting a good price. In subtle and not-so-subtle ways, retailers send signals to customers, telling them whether a given price is relatively high or low. In this article, the authors review several common pricing cues retailers use--"sale" signs, prices that end in 9, signpost items, and price-matching guarantees. They also offer some surprising facts about how--and how well--those cues work. For instance, the authors' tests with several mail-order catalogs reveal that including the word "sale" beside a price can increase demand by more than 50%. The practice of using a 9 at the end of a price to denote a bargain is so common, you'd think customers would be numb to it. Yet in a study the authors did involving a women's clothing catalog, they increased demand by a third just by changing the price of a dress from $34 to $39. Pricing cues are powerful tools for guiding customers' purchasing decisions, but they must be applied judiciously. Used inappropriately, the cues may breach customers' trust, reduce brand equity, and give rise to lawsuits.

Field test of short-notice random inspections for inventory-change verification at a low-enriched-uranium fuel-fabrication plant: Preliminary summary

DOE Office of Scientific and Technical Information (OSTI.GOV)

Fishbone, L.G.; Moussalli, G.; Naegele, G.

1994-04-01

An approach of short-notice random inspections (SNRIs) for inventory-change verification can enhance the effectiveness and efficiency of international safeguards at natural or low-enriched uranium (LEU) fuel fabrication plants. According to this approach, the plant operator declares the contents of nuclear material items before knowing if an inspection will occur to verify them. Additionally, items about which declarations are newly made should remain available for verification for an agreed time. This report details a six-month field test of the feasibility of such SNRIs which took place at the Westinghouse Electric Corporation Commercial Nuclear Fuel Division. Westinghouse personnel made daily declarations aboutmore » both feed and product items, uranium hexafluoride cylinders and finished fuel assemblies, using a custom-designed computer ``mailbox``. Safeguards inspectors from the IAEA conducted eight SNRIs to verify these declarations. Items from both strata were verified during the SNRIs by means of nondestructive assay equipment. The field test demonstrated the feasibility and practicality of key elements of the SNRI approach for a large LEU fuel fabrication plant.« less

Architecture Study for a Fuel Depot Supplied from Lunar Assets

NASA Technical Reports Server (NTRS)

Perrin, Thomas M.; Casler, James G.

2016-01-01

This architecture study sought to determine the optimum architecture for a fuel depot supplied from lunar assets. Four factors - the location of propellant processing (on the Moon or on the depot), the depot location (on the Moon, L1, GEO, or LEO), the propellant transfer location (L1, GEO, or LEO), and the propellant transfer method (bulk fuel or canister exchange) were combined to identify 18 candidate architectures. Two design reference missions (DRMs) - a commercial satellite servicing mission and a Government cargo mission to Mars - created demand for propellants, while a propellant delivery DRM examined supply issues. The study concluded Earth-Moon L1 is the best location for an orbiting depot. For all architectures, propellant boiloff was less than anticipated, and was far overshadowed by delta-v requirements and resulting fuel consumption. Bulk transfer is the most flexible for both the supplier and customer. However, since canister exchange bypasses the transfer of bulk cryogens and necessary chilldown losses, canister exchange shows promise and merits further investigation. Overall, this work indicates propellant consumption and loss is an essential factor in assessing fuel depot architectures.

Direct Methanol Fuel Cell Power Supply For All-Day True Wireless Mobile Computing

DOE Office of Scientific and Technical Information (OSTI.GOV)

Brian Wells

PolyFuel has developed state-of-the-art portable fuel cell technology for the portable computing market. A novel approach to passive water recycling within the MEA has led to significant system simplification and size reduction. Miniature stack technology with very high area utilization and minimalist seals has been developed. A highly integrated balance of plant with very low parasitic losses has been constructed around the new stack design. Demonstration prototype systems integrated with laptop computers have been shown in recent months to leading OEM computer manufacturers. PolyFuel intends to provide this technology to its customers as a reference design as a means ofmore » accelerating the commercialization of portable fuel cell technology. The primary goal of the project was to match the energy density of a commercial lithium ion battery for laptop computers. PolyFuel made large strides against this goal and has now demonstrated 270 Wh/liter compared with lithium ion energy densities of 300 Wh/liter. Further, more incremental, improvements in energy density are envisioned with an additional 20-30% gains possible in each of the next two years given further research and development.« less

Developing a Natural Gas-Powered Bus Rapid Transit Service: A Case Study on Leadership: Roaring Fork Transportation Authority (Presentation); NREL (National Renewable Energy Laboratory)

DOE Office of Scientific and Technical Information (OSTI.GOV)

Schroeder, A.

The Roaring Fork Transportation Authority (RFTA) represents a series of unique successes in alternative fuel deployment by pushing the envelope with innovative solutions. In the last year, RFTA demonstrated the ability to utilize compressed natural gas buses at a range of altitudes, across long distances, in extreme weather conditions and in a modern indoor fueling and maintenance facility - allwhile saving money and providing high-quality customer service. This case study will highlight how the leadership of organizations and communities that are implementing advances in natural gas vehicle technology is paving the way for broader participation.

The electrolyte challenge for a direct methanol-air polymer electrolyte fuel cell operating at temperatures up to 200 C

NASA Technical Reports Server (NTRS)

Savinell, Robert; Yeager, Ernest; Tryk, Donald; Landau, Uziel; Wainright, Jesse; Gervasio, Dominic; Cahan, Boris; Litt, Morton; Rogers, Charles; Scherson, Daniel

1993-01-01

Novel polymer electrolytes are being evaluated for use in a direct methanol-air fuel cell operating at temperatures in excess of 100 C. The evaluation includes tests of thermal stability, ionic conductivity, and vapor transport characteristics. The preliminary results obtained to date indicate that a high temperature polymer electrolyte fuel cell is feasible. For example, Nafion 117 when equilibrated with phosphoric acid has a conductivity of at least 0.4 Omega(exp -1)cm(exp -1) at temperatures up to 200 C in the presence of 400 torr of water vapor and methanol vapor cross over equivalent to 1 mA/cm(exp 2) under a one atmosphere methanol pressure differential at 135 C. Novel polymers are also showing similar encouraging results. The flexibility to modify and optimize the properties by custom synthesis of these novel polymers presents an exciting opportunity to develop an efficient and compact methanol fuel cell.

Small Scale SOFC Demonstration Using Bio-Based and Fossil Fuels

DOE Office of Scientific and Technical Information (OSTI.GOV)

Petrik, Michael; Ruhl, Robert

2012-05-01

Technology Management, Inc. (TMI) of Cleveland, Ohio, has completed the project entitled Small Scale SOFC Demonstration using Bio-based and Fossil Fuels. Under this program, two 1-kW systems were engineered as technology demonstrators of an advanced technology that can operate on either traditional hydrocarbon fuels or renewable biofuels. The systems were demonstrated at Patterson's Fruit Farm of Chesterland, OH and were open to the public during the first quarter of 2012. As a result of the demonstration, TMI received quantitative feedback on operation of the systems as well as qualitative assessments from customers. Based on the test results, TMI believes thatmore » > 30% net electrical efficiency at 1 kW on both traditional and renewable fuels with a reasonable entry price is obtainable. The demonstration and analysis provide the confidence that a 1 kW entry-level system offers a viable value proposition, but additional modifications are warranted to reduce sound and increase reliability before full commercial acceptance.« less

Four-point Bend Testing of Irradiated Monolithic U-10Mo Fuel

DOE Office of Scientific and Technical Information (OSTI.GOV)

Rabin, B. H.; Lloyd, W. R.; Schulthess, J. L.

2015-03-01

This paper presents results of recently completed studies aimed at characterizing the mechanical properties of irradiated U-10Mo fuel in support of monolithic base fuel qualification. Mechanical properties were evaluated in four-point bending. Specimens were taken from fuel plates irradiated in the RERTR-12 and AFIP-6 Mk. II irradiation campaigns, and tests were conducted in the Hot Fuel Examination Facility (HFEF) at Idaho National Laboratory (INL). The monolithic fuel plates consist of a U-10Mo fuel meat covered with a Zr diffusion barrier layer fabricated by co-rolling, clad in 6061 Al using a hot isostatic press (HIP) bonding process. Specimens exhibited nominal (fresh)more » fuel meat thickness ranging from 0.25 mm to 0.64 mm, and fuel plate average burnup ranged from approximately 0.4 x 1021 fissions/cm 3 to 6.0 x 1021 fissions/cm 3. After sectioning the fuel plates, the 6061 Al cladding was removed by dissolution in concentrated NaOH. Pre- and post-dissolution dimensional inspections were conducted on test specimens to facilitate accurate analysis of bend test results. Four-point bend testing was conducted on the HFEF Remote Load Frame at a crosshead speed of 0.1 mm/min using custom-designed test fixtures and calibrated load cells. All specimens exhibited substantially linear elastic behavior and failed in a brittle manner. The influence of burnup on the observed slope of the stress-strain curve and the calculated fracture strength is discussed.« less

78 FR 56655 - Foreign-Trade Zone (FTZ) 203-Moses Lake, Washington; Notification of Proposed Production Activity...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-09-13

... choose the duty rate during customs entry procedures that applies to fuel rod assemblies (duty rate--3.3... plates; channels; spacers; end caps; springs; top and bottom nozzles; cages; guide tubes; and tubes, bar stocks, wires and plates of zirconium (duty rate ranges from 3.3 to 3.7%). Public comment is invited from...

Modeling Primary Atomization Processes

DTIC Science & Technology

1999-02-01

consumable , catalytic igniter has shown to provide reliable, reproducible ignition in hydrogen peroxide/polyethylene hybrid engines. Currently, a...verified in a hybrid rocket using hydrogen peroxide as oxidizer and polyethylene as fuel. The engine made use of a unique Consumable Catalytic Bed (CCB...interest to the liquid and hybrid rocket engine community. TECHNOLOGY TRANSFER Performer Customer Result Application 1 S. D. Heister Purdue University

Regional Differences in Demand for Coal as A Basis for Development of A Product Distribution Model for Mining Companies in the Individual Customers Segment

NASA Astrophysics Data System (ADS)

Magda, Roman; Bogacz, Paweł; Franik, Tadeusz; Celej, Maciej; Migza, Marcin

2014-10-01

The article presents a proposal of methodology based on the process of relationship marketing, serving to determine the level of demand for coal in the individual customer segment, as well as fuel distribution model for this customer group in Poland developed on the basis of this methodology. It also includes selected results of tests carried out using the proposed methods. These proposals have been defined on the basis of market capacity indicators, which can be determined for the district level based on data from the Polish Central Statistical Office. The study also included the use of linear programming, based on the cost of coal logistics, data concerning railway, road and storage infrastructure present on the Polish market and taking into account the legal aspects. The presented results may provide a basis for mining companies to develop a system of coal distribution management in the locations with the highest demand values.

Perceived Organizational Justice in Care Services: creation and multi-sample validation of a measure.

PubMed

Pérez-Arechaederra, Diana; Briones, Elena; Lind, Allan; García-Ortiz, Luis

2014-02-01

Organizational justice (OJ) perceptions predict attitudes and behaviors of customers and employees across a broad range of services. Although OJ has proven predictive power and relevance, it has rarely been studied in health care settings. This stems partially from the lack of a reliable and valid measure of patients' OJ in health care encounters. The objective here was to create and validate a measure of patients' OJ. With that purpose, a survey study with two sampling contexts - the U.S. and Spain - was carried out in order to provide a cross-national validation of the scale in two versions: English (Perceived Organizational Justice in Care Services, PJustCS) and Spanish (Percepción de Justicia Organizacional en el Ámbito Sanitario, PJustAS). Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) were used to select the appropriate items in the final version of the instrument. Reliability and validity of the measure were tested. A total of 406 patients in the U.S. and 473 patients in Spain participated. The measures used were the newly created scale of Perceived Organizational Justice in Care Services (PJustCS/PJustAS) and scales of patients' Satisfaction, Trust and Global Justice. Factor Analyses supported the four dimensional structure of the instrument for each group. Multigroup CFA substantiated invariant factor loadings and invariant structural models across both samples, hence, supporting that the instrument is applicable in its two versions: English and Spanish. Validation results showed expected positive relations of OJ with patients' satisfaction, trust in clinicians and global perceived justice. These results point out the importance of health care customers' perceived organizational justice in the explanation of health care dynamics. The scale has desirable psychometric properties and shows adequate validity, contributing to the potential development of the area. Copyright © 2013 Elsevier Ltd. All rights reserved.

Mystery at Manas: Strategic Blind Spots in the Department of Defense’s Fuel Contracts in Kyrgyzstan. Report of the Majority Staff

DTIC Science & Technology

2010-12-01

Mina and Red Star are beneficially owned by Erkin Bekbolotov and Douglas Edelman (through trusts in the name of Delphine Le Dain , his wife and a...documents and testimony, counsel for the companies and its principals disclosed that Erkin Bekbolotov and Delphine Le Dain , the wife of Douglas...Edelman, were the named owners of Mina and Red Star, each with 50 percent. Ms. Le Dain has never had any active role with the companies and, for all

Fabrication and Characterization of Surrogate Fuel Particles Using the Spark Erosion Method

NASA Astrophysics Data System (ADS)

Metzger, Kathryn E.

In light of the disaster at the Fukushima Daiichi Nuclear Plant, the Department of Energy's Advanced Fuels Program has shifted its interest from enhanced performance fuels to enhanced accident tolerance fuels. Dispersion fuels possess higher thermal conductivities than traditional light water reactor fuel and as a result, offer improved safety margins. The benefits of a dispersion fuel are due to the presence of the secondary non-fissile phase (matrix), which serves as a barrier to fission products and improves the overall thermal performance of the fuel. However, the presence of a matrix material reduces the fuel volume, which lowers the fissile content of dispersion. This issue can be remedied through the development of higher density fuel phases or through an optimization of fuel particle size and volume loading. The latter requirement necessitates the development of fabrication methods to produce small, micron-order fuel particles. This research examines the capabilities of the spark erosion process to fabricate particles on the order of 10 μm. A custom-built spark erosion device by CT Electromechanica was used to produce stainless steel surrogate fuel particles in a deionized water dielectric. Three arc intensities were evaluated to determine the effect on particle size. Particles were filtered from the dielectric using a polycarbonate membrane filter and vacuum filtration system. Fabricated particles were characterized via field emission scanning electron microscopy (FESEM), laser light particle size analysis, energy-dispersive spectroscopy (EDS), X-ray diffraction analysis (XRD), and gas pycnometry. FESEM images reveal that the spark erosion process produces highly spherical particles on the order of 10 microns. These findings are substantiated by the results of particle size analysis. Additionally, EDS and XRD results indicate the presence of oxide phases, which suggests the dielectric reacted with the molten debris during particle formation.

Radiation Templates of Spent Fuel in Casks

DOE Office of Scientific and Technical Information (OSTI.GOV)

Vanier, Peter

BNL and INL propose to perform a scoping study, using heavily collimated gamma and fast neutron detectors, to obtain passive radiation templates of dry storage casks containing spent fuel. The goal is to demonstrate sufficient spatial resolution and sensitivity to detect a missing fuel assembly. Such measurements, combined with detailed modeling and decay corrections should provide confidence that the cask contents have not been altered, despite loss of continuity of knowledge (CoK). The concept relies on the leakage of high energy gammas and neutrons through the shielding of the casks. Tests will emphasize organic scintillators with pulse shape discrimination, butmore » baseline comparisons will be made to high purity germanium (HPGe) and collimated moderated 3He detectors deployed in the same locations. Commercial off-the-shelf (COTS) detectors and data acquisition electronics will be used with custom-built collimators and shielding.« less

System Study: Technology Assessment and Prioritizing Update

NASA Technical Reports Server (NTRS)

2008-01-01

For the Intelligent Engine System (Propulsion 21) study, each technology was evaluated to determine the impact to fuel burn, acoustics, and NOx emissions. The optimum combination of technologies and their overall benefits to the system were also evaluated, resulting in noise improvement potential of 1.89 EPNdB cumulative margin,-1.34 percent fuel burn, and 50 percent NOx reduction from the 2015 UEET-QAT baseline. All the technology evaluations, except T18-20D, were based on newengines, where the engine was resized to obtain the maximum system benefit while maintaining the same cycle parameters as the 2015 UEET-QAT baseline. The impact of turbine clearance control on deteriorated engines, T18-20D, was also evaluated. Recommendations for future system study work include, but were not limited to, validation of a university-developed engine deterioration model and customer value analysis as figures of merit beside fuel burn, emissions, and acoustics.

Final Report - Stationary and Emerging Market Fuel Cell System Cost Assessment

DOE Office of Scientific and Technical Information (OSTI.GOV)

Contini, Vince; Heinrichs, Mike; George, Paul

The U.S. Department of Energy (DOE) is focused on providing a portfolio of technology solutions to meet energy security challenges of the future. Fuel cells are a part of this portfolio of technology offerings. To help meet these challenges and supplement the understanding of the current research, Battelle has executed a five-year program that evaluated the total system costs and total ownership costs of two technologies: (1) an ~80 °C polymer electrolyte membrane fuel cell (PEMFC) technology and (2) a solid oxide fuel cell (SOFC) technology, operating with hydrogen or reformate for different applications. Previous research conducted by Battelle, andmore » more recently by other research institutes, suggests that fuel cells can offer customers significant fuel and emission savings along with other benefits compared to incumbent alternatives. For this project, Battelle has applied a proven cost assessment approach to assist the DOE Fuel Cell Technologies Program in making decisions regarding research and development, scale-up, and deployment of fuel cell technology. The cost studies and subsequent reports provide accurate projections of current system costs and the cost impact of state-of-the-art technologies in manufacturing, increases in production volume, and changes to system design on system cost and life cycle cost for several near-term and emerging fuel cell markets. The studies also provide information on types of manufacturing processes that must be developed to commercialize fuel cells and also provide insights into the optimization needed for use of off-the-shelf components in fuel cell systems. Battelle’s analysis is intended to help DOE prioritize investments in research and development of components to reduce the costs of fuel cell systems while considering systems optimization.« less

A study on strategic provisioning of cloud computing services.

PubMed

Whaiduzzaman, Md; Haque, Mohammad Nazmul; Rejaul Karim Chowdhury, Md; Gani, Abdullah

2014-01-01

Cloud computing is currently emerging as an ever-changing, growing paradigm that models "everything-as-a-service." Virtualised physical resources, infrastructure, and applications are supplied by service provisioning in the cloud. The evolution in the adoption of cloud computing is driven by clear and distinct promising features for both cloud users and cloud providers. However, the increasing number of cloud providers and the variety of service offerings have made it difficult for the customers to choose the best services. By employing successful service provisioning, the essential services required by customers, such as agility and availability, pricing, security and trust, and user metrics can be guaranteed by service provisioning. Hence, continuous service provisioning that satisfies the user requirements is a mandatory feature for the cloud user and vitally important in cloud computing service offerings. Therefore, we aim to review the state-of-the-art service provisioning objectives, essential services, topologies, user requirements, necessary metrics, and pricing mechanisms. We synthesize and summarize different provision techniques, approaches, and models through a comprehensive literature review. A thematic taxonomy of cloud service provisioning is presented after the systematic review. Finally, future research directions and open research issues are identified.

Non-use of condoms by prostitute women.

PubMed

Cusick, L

1998-04-01

Ethnographic research among Glasgow female prostitutes working in street, sauna, flat, escort agency and "sugar daddy" sectors investigated prostitutes' accounts of the occasions in which condoms were not used for penetrative sexual encounters. Such occasions were a minority of commercial sex encounters and a majority of private sex encounters. Although prostitutes saw condom use as inappropriate in private sexual relationships this was not, as has been suggested, an aid to relationship interpretation as either private or commercial. Condoms in commercial sex were seen as routine tools of the trade, and hence emerged as emblems of prostitution. These emblematic qualities were found in turn to produce both challenges to condom use from customers and opportunities for prostitutes to manipulate customer relations by judicious suspension of condom application. Both norms of gendered role-play and prostitute status were highlighted as threatening condom use in some situations, while prostitute status could also be used as the basis of rational argument for condom use in others. Relational issues such as familiarity or a desire to communicate trust were at the forefront in explanations of condom non-use. Perceptions of physical power and the authority to permit or withhold sexual service or profit were determining influences crucial in condom use negotiation.

A Study on Strategic Provisioning of Cloud Computing Services

PubMed Central

Rejaul Karim Chowdhury, Md

2014-01-01

Cloud computing is currently emerging as an ever-changing, growing paradigm that models “everything-as-a-service.” Virtualised physical resources, infrastructure, and applications are supplied by service provisioning in the cloud. The evolution in the adoption of cloud computing is driven by clear and distinct promising features for both cloud users and cloud providers. However, the increasing number of cloud providers and the variety of service offerings have made it difficult for the customers to choose the best services. By employing successful service provisioning, the essential services required by customers, such as agility and availability, pricing, security and trust, and user metrics can be guaranteed by service provisioning. Hence, continuous service provisioning that satisfies the user requirements is a mandatory feature for the cloud user and vitally important in cloud computing service offerings. Therefore, we aim to review the state-of-the-art service provisioning objectives, essential services, topologies, user requirements, necessary metrics, and pricing mechanisms. We synthesize and summarize different provision techniques, approaches, and models through a comprehensive literature review. A thematic taxonomy of cloud service provisioning is presented after the systematic review. Finally, future research directions and open research issues are identified. PMID:25032243

Determining Water Content and Distribution in PEMFCs to Predict Aging While in Storage

DOE PAGES

Stariha, Sarah; Wilson, Mahlon Scott; LaManna, Jacob M.; ...

2017-08-24

Proton membrane exchange fuel cells (PEMFCs) have the potential to be long term backup power sources with a startup time on the order of seconds. Water management is the key issue in being able to successfully store PEMFCs for extended periods of time. In this work custom made PEMFCs were humidified at various relative humidities (%RH) and subsequently stored for different lengths of time. The fuel cell’s water content was then imaged at the National Institute of Standards and Technology (NIST) neutron imaging facility. In conclusion, the cells’ startup performances were measured simulating quick startup conditions to define the effectmore » of different water distributions.« less

Determining Water Content and Distribution in PEMFCs to Predict Aging While in Storage

DOE Office of Scientific and Technical Information (OSTI.GOV)

Stariha, Sarah; Wilson, Mahlon Scott; LaManna, Jacob M.

Proton membrane exchange fuel cells (PEMFCs) have the potential to be long term backup power sources with a startup time on the order of seconds. Water management is the key issue in being able to successfully store PEMFCs for extended periods of time. In this work custom made PEMFCs were humidified at various relative humidities (%RH) and subsequently stored for different lengths of time. The fuel cell’s water content was then imaged at the National Institute of Standards and Technology (NIST) neutron imaging facility. In conclusion, the cells’ startup performances were measured simulating quick startup conditions to define the effectmore » of different water distributions.« less

Baby steps. Lessons learned by leaders of one of the nation's leading children's hospitals on the complexities of IT rollouts in the pediatric setting.

PubMed

Gamble, Kate Huvane

2010-05-01

As information technology has become a larger factor in the healthcare industry, one area of care that has been somewhat neglected is pediatrics. The most significant factor differentiating pediatric care from adult care in terms of IT implementation is the variability in treatment based on a patient's age and size. But while there are challenges--particularly in the areas of medication administration, growth chart analysis and clinical documentation--forward-thinking leaders have found success by collaborating with vendors to customize products to meet their needs. It's important to develop relationships with other organizations and create a network of trusted leaders who can provide advice when rolling out applications like EMRs.

Blockchain for Smart Grid Resilience: Exchanging Distributed Energy at Speed, Scale and Security

DOE Office of Scientific and Technical Information (OSTI.GOV)

Mylrea, Michael E.; Gourisetti, Sri Nikhil Gup

Blockchain may help solve several complex problems related to integrity and trustworthiness of rapid, distributed, complex energy transactions and data exchanges. In a move towards resilience, blockchain commoditizes trust and enables automated smart contracts to support auditable multiparty transactions based on predefined rules between distributed energy providers and customers. Blockchain based smart contracts also help remove the need to interact with third-parties, facilitating the adoption and monetization of distributed energy transactions and exchanges, both energy flows as well as financial transactions. This may help reduce transactive energy costs and increase the security and sustainability of distributed energy resource (DER) integration,more » helping to remove barriers to a more decentralized and resilient power grid.« less

Army Logistician. Volume 40, Issue 1, January-February 2008

DTIC Science & Technology

2008-02-01

Colonel Mark Asbury 24 Combat Escort Team Validation—Staff Sergeant Joshua Salmons 28 Lessons Learned From a Reception , Staging, Onward Movement...the capitalized TPT manages the inventories from reception to delivery to a DESC- registered customer, who then is charged for the fuel. Detachment...available to Soldiers in Iraq, during their gunnery tables. JANUARY–FEBRUARY 200828 Reception , staging, onward movement, and inte-gration (RSOI) is the

Using Checklists to Assess Your Transition to Alternative Fuels: A Technical Reference

DOE Office of Scientific and Technical Information (OSTI.GOV)

Risch, C. E.; Santini, D. J.; Johnson, L. R.

The Checklist for Transition to New Alternative Fuel(s) was published in September 2011 by Chuck Risch and Dan Santini. Many improvements, described below, have been incorporated into this current document, Checklists for Assessing the Transitions to New Highway Fuels.2 Further, the original authors and Larry Johnson, co-author of the current report, identified a need for a succinct version of the full report and prepared a brochure based on it to aid busy decisionmakers: Check It Out: Using Checklists to Assess Your Transition to Alternative Fuels.2 These checklists are tools for those stakeholders charged with determining a feasible alternative fuel ormore » fuels for highway transportation systems of the future. The original had four major players whose needs had to be satisfied for a successful transition. The term “activist,” intended to encompass environmental and other special interests, was included in the “customers” category. Activists are customers of the government in the sense that they organize citizens to exert political pressure to regulate the design of vehicles, fuel infrastructure, and roadway networks. Many who evaluate alternative fuels view activists, particularly environmental activists, as a separate category. Further, “activist” has become a pejorative term to many people. Therefore, we have used the word “advocate” or “activist/advocate” instead. Thus, in this update we recognize that environmental and other activists/advocates have been--and will continue to be--a powerful force promoting change in the nature of the fuels that are used in transportation.« less

CFD analysis of municipal solid waste combustion using detailed chemical kinetic modelling.

PubMed

Frank, Alex; Castaldi, Marco J

2014-08-01

Nitrogen oxides (NO x ) emissions from the combustion of municipal solid waste (MSW) in waste-to-energy (WtE) facilities are receiving renewed attention to reduce their output further. While NO x emissions are currently 60% below allowed limits, further reductions will decrease the air pollution control (APC) system burden and reduce consumption of NH3. This work combines the incorporation of the GRI 3.0 mechanism as a detailed chemical kinetic model (DCKM) into a custom three-dimensional (3D) computational fluid dynamics (CFD) model fully to understand the NO x chemistry in the above-bed burnout zones. Specifically, thermal, prompt and fuel NO formation mechanisms were evaluated for the system and a parametric study was utilized to determine the effect of varying fuel nitrogen conversion intermediates between HCN, NH3 and NO directly. Simulation results indicate that the fuel nitrogen mechanism accounts for 92% of the total NO produced in the system with thermal and prompt mechanisms accounting for the remaining 8%. Results also show a 5% variation in final NO concentration between HCN and NH3 inlet conditions, demonstrating that the fuel nitrogen intermediate assumed is not significant. Furthermore, the conversion ratio of fuel nitrogen to NO was 0.33, revealing that the majority of fuel nitrogen forms N2. © The Author(s) 2014.

Active Control of High Frequency Combustion Instability in Aircraft Gas-Turbine Engines

NASA Technical Reports Server (NTRS)

Corrigan, Bob (Technical Monitor); DeLaat, John C.; Chang, Clarence T.

2003-01-01

Active control of high-frequency (greater than 500 Hz) combustion instability has been demonstrated in the NASA single-nozzle combustor rig at United Technologies Research Center. The combustor rig emulates an actual engine instability and has many of the complexities of a real engine combustor (i.e. actual fuel nozzle and swirler, dilution cooling, etc.) In order to demonstrate control, a high-frequency fuel valve capable of modulating the fuel flow at up to 1kHz was developed. Characterization of the fuel delivery system was accomplished in a custom dynamic flow rig developed for that purpose. Two instability control methods, one model-based and one based on adaptive phase-shifting, were developed and evaluated against reduced order models and a Sectored-1-dimensional model of the combustor rig. Open-loop fuel modulation testing in the rig demonstrated sufficient fuel modulation authority to proceed with closed-loop testing. During closed-loop testing, both control methods were able to identify the instability from the background noise and were shown to reduce the pressure oscillations at the instability frequency by 30%. This is the first known successful demonstration of high-frequency combustion instability suppression in a realistic aero-engine environment. Future plans are to carry these technologies forward to demonstration on an advanced low-emission combustor.

A community-engaged infection prevention and control approach to Ebola.

PubMed

Marais, Frederick; Minkler, Meredith; Gibson, Nancy; Mwau, Baraka; Mehtar, Shaheen; Ogunsola, Folasade; Banya, Sama S; Corburn, Jason

2016-06-01

The real missing link in Ebola control efforts to date may lie in the failure to apply core principles of health promotion: the early, active and sustained engagement of affected communities, their trusted leaders, networks and lay knowledge, to help inform what local control teams do, and how they may better do it, in partnership with communities. The predominant focus on viral transmission has inadvertently stigmatized and created fear-driven responses among affected individuals, families and communities. While rigorous adherence to standard infection prevention and control (IPC) precautions and safety standards for Ebola is critical, we may be more successful if we validate and combine local community knowledge and experiences with that of IPC medical teams. In an environment of trust, community partners can help us learn of modest adjustments that would not compromise safety but could improve community understanding of, and responses to, disease control protocol, so that it better reflects their 'community protocol' (local customs, beliefs, knowledge and practices) and concerns. Drawing on the experience of local experts in several African nations and of community-engaged health promotion leaders in the USA, Canada and WHO, we present an eight step model, from entering communities with cultural humility, though reciprocal learning and trust, multi-method communication, development of the joint protocol, to assessing progress and outcomes and building for sustainability. Using examples of changes that are culturally relevant yet maintain safety, we illustrate how often minor adjustments can help prevent and treat the most serious emerging infectious disease since HIV/AIDS. © The Author 2015. Published by Oxford University Press. All rights reserved. For Permissions, please email: journals.permissions@oup.com.

Bilateral Vestibular Dysfunction Associated With Chronic Exposure to Military Jet Propellant Type-Eight Jet Fuel

PubMed Central

Fife, Terry D.; Robb, Michael J. A.; Steenerson, Kristen K.; Saha, Kamala C.

2018-01-01

We describe three patients diagnosed with bilateral vestibular dysfunction associated with the jet propellant type-eight (JP-8) fuel exposure. Chronic exposure to aromatic and aliphatic hydrocarbons, which are the main constituents of JP-8 military aircraft jet fuel, occurred over 3–5 years’ duration while working on or near the flight line. Exposure to toxic hydrocarbons was substantiated by the presence of JP-8 metabolite n-hexane in the blood of one of the cases. The presenting symptoms were dizziness, headache, fatigue, and imbalance. Rotational chair testing confirmed bilateral vestibular dysfunction in all the three patients. Vestibular function improved over time once the exposure was removed. Bilateral vestibular dysfunction has been associated with hydrocarbon exposure in humans, but only recently has emphasis been placed specifically on the detrimental effects of JP-8 jet fuel and its numerous hydrocarbon constituents. Data are limited on the mechanism of JP-8-induced vestibular dysfunction or ototoxicity. Early recognition of JP-8 toxicity risk, cessation of exposure, and customized vestibular therapy offer the best chance for improved balance. Bilateral vestibular impairment is under-recognized in those chronically exposed to all forms of jet fuel. PMID:29867750

Bilateral Vestibular Dysfunction Associated With Chronic Exposure to Military Jet Propellant Type-Eight Jet Fuel.

PubMed

Fife, Terry D; Robb, Michael J A; Steenerson, Kristen K; Saha, Kamala C

2018-01-01

We describe three patients diagnosed with bilateral vestibular dysfunction associated with the jet propellant type-eight (JP-8) fuel exposure. Chronic exposure to aromatic and aliphatic hydrocarbons, which are the main constituents of JP-8 military aircraft jet fuel, occurred over 3-5 years' duration while working on or near the flight line. Exposure to toxic hydrocarbons was substantiated by the presence of JP-8 metabolite n -hexane in the blood of one of the cases. The presenting symptoms were dizziness, headache, fatigue, and imbalance. Rotational chair testing confirmed bilateral vestibular dysfunction in all the three patients. Vestibular function improved over time once the exposure was removed. Bilateral vestibular dysfunction has been associated with hydrocarbon exposure in humans, but only recently has emphasis been placed specifically on the detrimental effects of JP-8 jet fuel and its numerous hydrocarbon constituents. Data are limited on the mechanism of JP-8-induced vestibular dysfunction or ototoxicity. Early recognition of JP-8 toxicity risk, cessation of exposure, and customized vestibular therapy offer the best chance for improved balance. Bilateral vestibular impairment is under-recognized in those chronically exposed to all forms of jet fuel.

Accelerating Acceptance of Fuel Cell Backup Power Systems - Final Report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Petrecky, James; Ashley, Christopher

2014-07-21

Since 2001, Plug Power has installed more than 800 stationary fuel cell systems worldwide. Plug Power’s prime power systems have produced approximately 6.5 million kilowatt hours of electricity and have accumulated more than 2.5 million operating hours. Intermittent, or backup, power products have been deployed with telecommunications carriers and government and utility customers in North and South America, Europe, the United Kingdom, Japan and South Africa. Some of the largest material handling operations in North America are currently using the company’s motive power units in fuel cell-powered forklifts for their warehouses, distribution centers and manufacturing facilities. The low-temperature GenSys fuelmore » cell system provides remote, off-grid and primary power where grid power is unreliable or nonexistent. Built reliable and designed rugged, low- temperature GenSys delivers continuous or backup power through even the most extreme conditions. Coupled with high-efficiency ratings, low-temperature GenSys reduces operating costs making it an economical solution for prime power requirements. Currently, field trials at telecommunication and industrial sites across the globe are proving the advantages of fuel cells—lower maintenance, fuel costs and emissions, as well as longer life—compared with traditional internal combustion engines.« less

Novel electrospun gas diffusion layers for polymer electrolyte membrane fuel cells: Part I. Fabrication, morphological characterization, and in situ performance

NASA Astrophysics Data System (ADS)

Chevalier, S.; Lavielle, N.; Hatton, B. D.; Bazylak, A.

2017-06-01

In this first of a series of two papers, we report an in-depth analysis of the impact of the gas diffusion layer (GDL) structure on the polymer electrolyte membrane (PEM) fuel cell performance through the use of custom GDLs fabricated in-house. Hydrophobic electrospun nanofibrous gas diffusion layers (eGDLs) are fabricated with controlled fibre diameter and alignment. The eGDLs are rendered hydrophobic through direct surface functionalization, and this molecular grafting is achieved in the absence of structural alteration. The fibre diameter, chemical composition, and electrical conductivity of the eGDL are characterized, and the impact of eGDL structure on fuel cell performance is analysed. We observe that the eGDL facilitates higher fuel cell power densities compared to a commercial GDL (Toray TGP-H-60) at highly humidified operating conditions. The ohmic resistance of the fuel cell is found to significantly increase with increasing inter-fiber distance. It is also observed that the addition of a hydrophobic treatment enhances membrane hydration, and fibres perpendicularly aligned to the channel direction may enhance the contact area between the catalyst layer and the GDL.

The effect of fuel/air mixer design parameters on the continuous and discrete phase structure in the reaction-stabilizing region

NASA Astrophysics Data System (ADS)

Ateshkadi, Arash

The demands on current and future aero gas turbine combustors are demanding a greater insight into the role of the injector/dome design on combustion performance. The structure of the two-phase flow and combustion performance associated with practical injector/dome hardware is thoroughly investigated. A spray injector with two radial inflow swirlers was custom-designed to maintain tight tolerances and strict assembly protocol to isolate the sensitivity of performance to hardware design. The custom set is a unique modular design that (1) accommodates parametric variation in geometry, (2) retains symmetry, and (3) maintains effective area. Swirl sense and presence of a venturi were found to be the most influential on fuel distribution and Lean Blowout. The venturi acts as a fuel-prefilming surface and constrains the highest fuel mass concentration to an annular ring near the centerline. Co-swirl enhances the radial dispersion of the continuous phase and counter-swirl increases the level of mixing that occurs in the downstream region of the mixer. The smallest drop size distributions were found to occur with the counter-swirl configuration with venturi. In the case of counter-swirl without venturi the high concentration of fluid mass is found in the center region of the flow. The Lean Blowout (LBO) equivalence ratio was lower for counter-swirl due to the coupling of the centerline recirculation zone with the location of high fuel concentration emanating from smaller droplets. In the co-swirl configuration a more intense reaction was found near the mixer exit leading to the lowest concentration of NOx, CO and UHC. An LBO model with good agreement to the measured values was developed that related, for the first time, specific hardware parameters and operating condition to stability performance. A semi-analytical model, which agreed best with co-swirl configurations, was modified and used to describe the axial velocity profile downstream of the mixer exit. The development of these two models exemplifies the use of mathematical expressions to guide the design and development procedure for mixer geometry that meet the stringent demands on increasing combustion performance.

Engineering Design and Automation in the Applied Engineering Technologies (AET) Group at Los Alamos National Laboratory.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Wantuck, P. J.; Hollen, R. M.

2002-01-01

This paper provides an overview of some design and automation-related projects ongoing within the Applied Engineering Technologies (AET) Group at Los Alamos National Laboratory. AET uses a diverse set of technical capabilities to develop and apply processes and technologies to applications for a variety of customers both internal and external to the Laboratory. The Advanced Recovery and Integrated Extraction System (ARIES) represents a new paradigm for the processing of nuclear material from retired weapon systems in an environment that seeks to minimize the radiation dose to workers. To achieve this goal, ARIES relies upon automation-based features to handle and processmore » the nuclear material. Our Chemical Process Development Team specializes in fuzzy logic and intelligent control systems. Neural network technology has been utilized in some advanced control systems developed by team members. Genetic algorithms and neural networks have often been applied for data analysis. Enterprise modeling, or discrete event simulation, as well as chemical process simulation has been employed for chemical process plant design. Fuel cell research and development has historically been an active effort within the AET organization. Under the principal sponsorship of the Department of Energy, the Fuel Cell Team is now focusing on technologies required to produce fuel cell compatible feed gas from reformation of a variety of conventional fuels (e.g., gasoline, natural gas), principally for automotive applications. This effort involves chemical reactor design and analysis, process modeling, catalyst analysis, as well as full scale system characterization and testing. The group's Automation and Robotics team has at its foundation many years of experience delivering automated and robotic systems for nuclear, analytical chemistry, and bioengineering applications. As an integrator of commercial systems and a developer of unique custom-made systems, the team currently supports the automation needs of many Laboratory programs.« less

Reliability considerations of a fuel cell backup power system for telecom applications

NASA Astrophysics Data System (ADS)

Serincan, Mustafa Fazil

2016-03-01

A commercial fuel cell backup power unit is tested in real life operating conditions at a base station of a Turkish telecom operator. The fuel cell system responds to 256 of 260 electric power outages successfully, providing the required power to the base station. Reliability of the fuel cell backup power unit is found to be 98.5% at the system level. On the other hand, a qualitative reliability analysis at the component level is carried out. Implications of the power management algorithm on reliability is discussed. Moreover, integration of the backup power unit to the base station ecosystem is reviewed in the context of reliability. Impact of inverter design on the stability of the output power is outlined. Significant current harmonics are encountered when a generic inverter is used. However, ripples are attenuated significantly when a custom design inverter is used. Further, fault conditions are considered for real world case studies such as running out of hydrogen, a malfunction in the system, or an unprecedented operating scheme. Some design guidelines are suggested for hybridization of the backup power unit for an uninterrupted operation.

Evaluation of fuel cell system efficiency and degradation at development and during commercialization

NASA Astrophysics Data System (ADS)

Gemmen, R. S.; Johnson, C. D.

Two primary parameters stand out for characterizing fuel cell system performance. The first and most important parameter is system efficiency. This parameter is relatively easy to define, and protocols for its assessment are already available. Another important parameter yet to be fully considered is system degradation. Degradation is important because customers desire to know how long their purchased fuel cell unit will last. The measure of degradation describes this performance factor by quantifying, for example, how the efficiency of the unit degrades over time. While both efficiency and degradation concepts are readily understood, the coupling between these two parameters must also be understood so that proper testing and evaluation of fuel cell systems is achieved. Tests not properly performed, and results not properly understood, may result in improper use of the evaluation data, producing improper R&D planning decisions and financial investments. This paper presents an analysis of system degradation, recommends an approach to its measurement, and shows how these two parameters are related and how one can be "traded-off" for the other.

Architecture Study for a Fuel Depot Supplied from Lunar Resources

NASA Technical Reports Server (NTRS)

Perrin, Thomas M.

2016-01-01

Heretofore, discussions of space fuel depots assumed the depots would be supplied from Earth. However, the confirmation of deposits of water ice at the lunar poles in 2009 suggests the possibility of supplying a space depot with liquid hydrogen/liquid oxygen produced from lunar ice. This architecture study sought to determine the optimum architecture for a fuel depot supplied from lunar resources. Four factors - the location of propellant processing (on the Moon or on the depot), the location of the depot (on the Moon or in cislunar space), and if in cislunar space, where (LEO, GEO, or Earth-Moon L1), and the method of propellant transfer (bulk fuel or canister exchange) were combined to identify 18 potential architectures. Two design reference missions (DRMs) - a satellite servicing mission and a cargo mission to Mars - were used to create demand for propellants, while a third DRM - a propellant delivery mission - was used to examine supply issues. The architectures were depicted graphically in a network diagram with individual segments representing the movement of propellant from the Moon to the depot, and from the depot to the customer

Architecture Study for a Fuel Depot Supplied from Lunar Resources

NASA Technical Reports Server (NTRS)

Perrin, Thomas M.

2016-01-01

Heretofore, discussions of space fuel depots assumed the depots would be supplied from Earth. However, the confirmation of deposits of water ice at the lunar poles in 2009 suggests the possibility of supplying a space depot with liquid hydrogen/liquid oxygen produced from lunar ice. This architecture study sought to determine the optimum architecture for a fuel depot supplied from lunar resources. Four factors - the location of propellant processing (on the Moon or on the depot), the location of the depot (on the Moon, or at L1, GEO, or LEO), the location of propellant transfer (L1, GEO, or LEO), and the method of propellant transfer (bulk fuel or canister exchange) were combined to identify 18 potential architectures. Two design reference missions (DRMs) - a satellite servicing mission and a cargo mission to Mars - were used to create demand for propellants, while a third DRM - a propellant delivery mission - was used to examine supply issues. The architectures were depicted graphically in a network diagram with individual segments representing the movement of propellant from the Moon to the depot, and from the depot to the customer.

Evaluating the performance of microbial fuel cells powering electronic devices

NASA Astrophysics Data System (ADS)

Dewan, Alim; Donovan, Conrad; Heo, Deukhyoun; Beyenal, Haluk

A microbial fuel cell (MFC) is capable of powering an electronic device if we store the energy in an external storage device, such as a capacitor, and dispense that energy intermittently in bursts of high-power when needed. Therefore its performance needs to be evaluated using an energy-storing device such as a capacitor which can be charged and discharged rather than other evaluation techniques, such as continuous energy dissipation through a resistor. In this study, we develop a method of testing microbial fuel cell performance based on storing energy in a capacitor. When a capacitor is connected to a MFC it acts like a variable resistor and stores energy from the MFC at a variable rate. In practice the application of this method to testing microbial fuel cells is very challenging and time consuming; therefore we have custom-designed a microbial fuel cell tester (MFCT). The MFCT evaluates the performance of a MFC as a power source. It uses a capacitor as an energy storing device and waits until a desired amount of energy is stored then discharges the capacitor. The entire process is controlled using an analog-to-digital converter (ADC) board controlled by a custom-written computer program. The utility of our method and the MFCT is demonstrated using a laboratory microbial fuel cell (LMFC) and a sediment microbial fuel cell (SMFC). We determine (1) how frequently a MFC can charge a capacitor, (2) which electrode is current-limiting, (3) what capacitor value will allow the maximum harvested energy from a MFC, which is called the "optimum charging capacitor value," and (4) what capacitor charging potential will harvest the maximum energy from a MFC, which is called the "optimum charging potential." Using a LMFC we find that (1) the time needed to charge a 3-F capacitor from 0 to 500 mV is 108 min, (2) the optimum charging capacitor value is 3 F, and (3) the optimum charging potential is 300 mV. Using a SMFC we find that (1) the time needed to charge a 3-F capacitor from 0 to 500 mV is 5 min, (2) the optimum charging capacitor value is 3 F, and (3) the optimum charging potential is 500 mV. Our results demonstrate that the developed method and the MFCT can be used to evaluate and optimize energy harvesting when a MFC is used with a capacitor to power wireless sensors monitoring the environment.

My Green Car: Painting Motor City Green (Ep. 2) – DOE Lab-Corps Video Series

DOE Office of Scientific and Technical Information (OSTI.GOV)

Saxena, Samveg; Shah, Nihar; Hansen, Dana

The Lab’s MyGreenCar team kicks off its customer discovery process in Detroit with a business boot camp designed for scientists developing energy-related technologies. Customer interviews lead to late night discussions and insights on less-than-receptive consumers. Back in Berkeley, the team decides to fine tune targeted customer segments. What makes a new technology compelling enough to transition out of the lab and become a consumer product? That’s the question Berkeley Lab researchers Samveg Saxena, Nihar Shah, and Dana Hansen plus industry mentor Russell Carrington set out to answer for MyGreenCar, an app providing personalized fuel economy or electric vehicle range estimatesmore » for consumers researching new cars. DOE’s Lab-Corps program offered the technology team some answers. The EERE-funded program, based on the National Science Foundation’s I-Corps™ model for entrepreneurial training, provides tools and training to move energy-related inventions to the marketplace. During Lab-Corp’s intensive six-week session, technology teams interview 100 customer and value chain members to discover which potential products based on their technologies will have significant market pull. A six video series follows the MyGreenCar team’s Lab-Corps experience, from pre-training preparation with the Lab’s Innovation and Partnerships Office through the ups and downs of the customer discovery process. Will the app make it to the marketplace? You’ll just have to watch.« less

Mediterranean maquis fuel model development and mapping to support fire modeling

NASA Astrophysics Data System (ADS)

Bacciu, V.; Arca, B.; Pellizzaro, G.; Salis, M.; Ventura, A.; Spano, D.; Duce, P.

2009-04-01

Fuel load data and fuel model maps represent a critical issue for fire spread and behaviour modeling. The availability of accurate input data at different spatial and temporal scales can allow detailed analysis and predictions of fire hazard and fire effects across a landscape. Fuel model data are used in spatially explicit fire growth models to attain fire behaviour information for fuel management in prescribed fires, fire management applications, firefighters training, smoke emissions, etc. However, fuel type characteristics are difficult to be parameterized due to their complexity and variability: live and dead materials with different size contribute in different ways to the fire spread and behaviour. In the last decades, a strong help was provided by the use of remote sensing imagery at high spatial and spectral resolution. Such techniques are able to capture fine scale fuel distributions for accurate fire growth projections. Several attempts carried out in Europe were devoted to fuel classification and map characterization. In Italy, fuel load estimation and fuel model definition are still critical issues to be addressed due to the lack of detailed information. In this perspective, the aim of the present work was to propose an integrated approach based on field data collection, fuel model development and fuel model mapping to provide fuel models for the Mediterranean maquis associations. Field data needed for the development of fuel models were collected using destructive and non destructive measurements in experimental plots located in Northern Sardinia (Italy). Statistical tests were used to identify the main fuel types that were classified into four custom fuel models. Subsequently, a supervised classification by the Maximum Likelihood algorithm was applied on IKONOS images to identify and map the different types of maquis vegetation. The correspondent fuel model was then associated to each vegetation type to obtain the fuel model map. The results show the potential of this approach in achieving a reasonable accuracy in fuel model development and mapping; fine scale fuel model maps can be potentially helpful to obtain realistic predictions of fire behaviour and fire effects.

Making the Connection: Beneficial Collaboration Between Army Installations and Energy Utility Companies

DTIC Science & Technology

2011-01-01

natural gas vehicle-fueling station, improving the efficiency of boilers, installing a generating system to supplement the electricity purchased during...voltage regulation of transformers in its substations to improve energy efficiency and a small study on customer assistance, both at BPA’s own expense...Fort Campbell has installed more energy efficient boilers, HVAC systems , hot water heaters, lighting, 10 A ground source heat pump (GSHP), also

Should the Defense Fuel Supply Center Trade in the Futures Market?

DTIC Science & Technology

1993-12-01

reform, and Federal and State Law. 4 Over 30 hours of personal interviews were conducted with people from DFSC, the Department of Energy (DOE), the...Management, Finance and Accounting, and Personal Staff. (Defense Logistics Agency Command Support Office, 1993) Of particular interest is the Office of...member can beat the market price, attract hungry customers, improve personal market share, and thereby improve total revenue and profits. In effect

Battery Technology Stores Clean Energy

NASA Technical Reports Server (NTRS)

2008-01-01

Headquartered in Fremont, California, Deeya Energy Inc. is now bringing its flow batteries to commercial customers around the world after working with former Marshall Space Flight Center scientist, Lawrence Thaller. Deeya's liquid-cell batteries have higher power capability than Thaller's original design, are less expensive than lead-acid batteries, are a clean energy alternative, and are 10 to 20 times less expensive than nickel-metal hydride batteries, lithium-ion batteries, and fuel cell options.

Loglines. March-April 2015

DTIC Science & Technology

2015-04-01

Interior, defer to their bureaus, like the Fish and Wildlife Service, the National Park Service, etc. Each of those bureaus gets its own...took the extraordinary step of entering all customer orders for this program into EMALL.” A fire crew digs a fire line near Yosemite National Park ...Program. Additionally, you’ll read about providing fuel anywhere in the world to support agencies like the Coast Guard, FEMA and the National

DOE Office of Scientific and Technical Information (OSTI.GOV)

none,

This case study describes a DOE Zero Energy Ready Home in Old Greenwich, CT, that scored HERS 40 without PV and HERS 27 with PV. This 4,100 ft2 custom home has 13-inch ICF basement walls and 11-inch ICF above-grade walls with a closed-cell spray foam-insulated roof deck, and a continuously running ERV. The house has a dual-fuel heat pump, an instantaneous condensing water heater, and 4.5-kW solar shingles.

Building America Case Study: Accelerating the Delivery of Home-Performance Upgrades Using a Synergistic Business Model, Minneapolis, Minnesota

DOE Office of Scientific and Technical Information (OSTI.GOV)

Achieving Building America energy savings goals (40 percent by 2030) will require many existing homes to install energy upgrades. Engaging large numbers of homeowners in building science-guided upgrades during a single remodeling event has been difficult for a number of reasons. Performance upgrades in existing homes tend to occur over multiple years and usually result from component failures (furnace failure) and weather damage (ice dams, roofing, siding). This research attempted to: A) Understand the homeowner's motivations regarding investing in building science based performance upgrades. B) Determining a rapidly scalable approach to engage large numbers of homeowners directly through existing customermore » networks. C) Access a business model that will manage all aspects of the contractor-homeowner-performance professional interface to ensure good upgrade decisions over time. The solution results from a synergistic approach utilizing networks of suppliers merging with networks of homeowner customers. Companies in the $400 to $800 billion home services industry have proven direct marketing and sales proficiencies that have led to the development of vast customer networks. Companies such as pest control, lawn care, and security have nurtured these networks by successfully addressing the ongoing needs of homes. This long-term access to customers and trust established with consistent delivery has also provided opportunities for home service providers to grow by successfully introducing new products and services like attic insulation and air sealing. The most important component for success is a business model that will facilitate and manage the process. The team analyzes a group that developed a working model.« less

A proposed model of factors influencing hydrogen fuel cell vehicle acceptance

NASA Astrophysics Data System (ADS)

Imanina, N. H. Noor; Kwe Lu, Tan; Fadhilah, A. R.

2016-03-01

Issues such as environmental problem and energy insecurity keep worsening as a result of energy use from household to huge industries including automotive industry. Recently, a new type of zero emission vehicle, hydrogen fuel cell vehicle (HFCV) has received attention. Although there are argues on the feasibility of hydrogen as the future fuel, there is another important issue, which is the acceptance of HFCV. The study of technology acceptance in the early stage is a vital key for a successful introduction and penetration of a technology. This paper proposes a model of factors influencing green vehicle acceptance, specifically HFCV. This model is built base on two technology acceptance theories and other empirical studies of vehicle acceptance. It aims to provide a base for finding the key factors influencing new sustainable energy fuelled vehicle, HFCV acceptance which is achieved by explaining intention to accept HFCV. Intention is influenced by attitude, subjective norm and perceived behavioural control from Theory of Planned Behaviour and personal norm from Norm Activation Theory. In the framework, attitude is influenced by perceptions of benefits and risks, and social trust. Perceived behavioural control is influenced by government interventions. Personal norm is influenced by outcome efficacy and problem awareness.

An anisotropic numerical model for thermal hydraulic analyses: application to liquid metal flow in fuel assemblies

NASA Astrophysics Data System (ADS)

Vitillo, F.; Vitale Di Maio, D.; Galati, C.; Caruso, G.

2015-11-01

A CFD analysis has been carried out to study the thermal-hydraulic behavior of liquid metal coolant in a fuel assembly of triangular lattice. In order to obtain fast and accurate results, the isotropic two-equation RANS approach is often used in nuclear engineering applications. A different approach is provided by Non-Linear Eddy Viscosity Models (NLEVM), which try to take into account anisotropic effects by a nonlinear formulation of the Reynolds stress tensor. This approach is very promising, as it results in a very good numerical behavior and in a potentially better fluid flow description than classical isotropic models. An Anisotropic Shear Stress Transport (ASST) model, implemented into a commercial software, has been applied in previous studies, showing very trustful results for a large variety of flows and applications. In the paper, the ASST model has been used to perform an analysis of the fluid flow inside the fuel assembly of the ALFRED lead cooled fast reactor. Then, a comparison between the results of wall-resolved conjugated heat transfer computations and the results of a decoupled analysis using a suitable thermal wall-function previously implemented into the solver has been performed and presented.

A simple scaled down system to mimic the industrial production of first generation fuel ethanol in Brazil.

PubMed

Raghavendran, Vijayendran; Basso, Thalita Peixoto; da Silva, Juliana Bueno; Basso, Luiz Carlos; Gombert, Andreas Karoly

2017-07-01

Although first-generation fuel ethanol is produced in Brazil from sugarcane-based raw materials with high efficiency, there is still little knowledge about the microbiology, the biochemistry and the molecular mechanisms prevalent in the non-aseptic fermentation environment. Learning-by-doing has hitherto been the strategy to improve the process so far, with further improvements requiring breakthrough technologies. Performing experiments at an industrial scale are often expensive, complicated to set up and difficult to reproduce. Thus, developing an appropriate scaled down system for this process has become a necessity. In this paper, we present the design and demonstration of a simple and effective laboratory-scale system mimicking the industrial process used for first generation (1G) fuel ethanol production in the Brazilian sugarcane mills. We benchmarked this system via the superior phenotype of the Saccharomyces cerevisiae PE-2 strain, compared to other strains from the same species: S288c, baker's yeast, and CEN.PK113-7D. We trust that such a system can be easily implemented in different laboratories worldwide, and will allow a better understanding of the S. cerevisiae strains that can persist and dominate in this industrial, non-aseptic and peculiar environment.

Value measurement in health care: a new perspective.

PubMed

Michelman, J E; Rausch, P E; Barton, T L

1999-08-01

Vital to the success of any healthcare organization is the ability to obtain useful information and feedback about its performance. In particular, healthcare organizations need to begin to understand how non-value-adding work activities detract from their bottom lines. Additionally, financial managers and information systems need to provide data and reports throughout the continuum of care. Overall, healthcare organizations must align the management information and control systems with the planning and decision-making processes. The horizontal information system is a tool to manage three common problems facing today's healthcare managers: (1) the use of existing information to focus on control rather than improve business, (2) failure to focus on satisfying the customer, and (3) failure to combine their efforts with those of the employees by developing trust and a common focus.

Space Shuttle Software Development and Certification

NASA Technical Reports Server (NTRS)

Orr, James K.; Henderson, Johnnie A

2000-01-01

Man-rated software, "software which is in control of systems and environments upon which human life is critically dependent," must be highly reliable. The Space Shuttle Primary Avionics Software System is an excellent example of such a software system. Lessons learn from more than 20 years of effort have identified basic elements that must be present to achieve this high degree of reliability. The elements include rigorous application of appropriate software development processes, use of trusted tools to support those processes, quantitative process management, and defect elimination and prevention. This presentation highlights methods used within the Space Shuttle project and raises questions that must be addressed to provide similar success in a cost effective manner on future long-term projects where key application development tools are COTS rather than internally developed custom application development tools

Fission products detection in irradiated TRIGA fuel by means of gamma spectroscopy and MCNP calculation.

PubMed

Cagnazzo, M; Borio di Tigliole, A; Böck, H; Villa, M

2018-05-01

Aim of this work was the detection of fission products activity distribution along the axial dimension of irradiated fuel elements (FEs) at the TRIGA Mark II research reactor of the Technische Universität (TU) Wien. The activity distribution was measured by means of a customized fuel gamma scanning device, which includes a vertical lifting system to move the fuel rod along its vertical axis. For each investigated FE, a gamma spectrum measurement was performed along the vertical axis, with steps of 1 cm, in order to determine the axial distribution of the fission products. After the fuel elements underwent a relatively short cooling down period, different fission products were detected. The activity concentration was determined by calibrating the gamma detector with a standard calibration source of known activity and by MCNP6 simulations for the evaluation of self-absorption and geometric effects. Given the specific TRIGA fuel composition, a correction procedure is developed and used in this work for the measurement of the fission product Zr 95 . This measurement campaign is part of a more extended project aiming at the modelling of the TU Wien TRIGA reactor by means of different calculation codes (MCNP6, Serpent): the experimental results presented in this paper will be subsequently used for the benchmark of the models developed with the calculation codes. Copyright © 2018 Elsevier Ltd. All rights reserved.

The role of inertial fusion energy in the energy marketplace of the 21st century and beyond

NASA Astrophysics Data System (ADS)

John Perkins, L.

The viability of inertial fusion in the 21st century and beyond will be determined by its ultimate cost, complexity, and development path relative to other competing, long term, primary energy sources. We examine this potential marketplace in terms of projections for population growth, energy demands, competing fuel sources and environmental constraints (CO 2), and show that the two competitors for inertial fusion energy (IFE) in the medium and long term are methane gas hydrates and advanced, breeder fission; both have potential fuel reserves that will last for thousands of years. Relative to other classes of fusion concepts, we argue that the single largest advantage of the inertial route is the perception by future customers that the IFE fusion power core could achieve credible capacity factors, a result of its relative simplicity, the decoupling of the driver and reactor chamber, and the potential to employ thick liquid walls. In particular, we show that the size, cost and complexity of the IFE reactor chamber is little different to a fission reactor vessel of the same thermal power. Therefore, relative to fission, because of IFE's tangible advantages in safety, environment, waste disposal, fuel supply and proliferation, our research in advanced targets and innovative drivers can lead to a certain, reduced-size driver at which future utility executives will be indifferent to the choice of an advanced fission plant or an advanced IFE power plant; from this point on, we have a competitive commercial product. Finally, given that the major potential customer for energy in the next century is the present developing world, we put the case for future IFE "reservations" which could be viable propositions providing sufficient reliability and redundancy can be realized for each modular reactor unit.

Steam Methane Reformation Testing for Air-Independent Solid Oxide Fuel Cell Systems

NASA Technical Reports Server (NTRS)

Mwara, Kamwana N.

2015-01-01

Recently, NASA has been looking into utilizing landers that can be propelled by LOX-CH (sub 4), to be used for long duration missions. Using landers that utilize such propellants, also provides the opportunity to use solid oxide fuel cells as a power option, especially since they are able to process methane into a reactant through fuel reformation. One type of reformation, called steam methane reformation, is a process to reform methane into a hydrogen-rich product by reacting methane and steam (fuel cell exhaust) over a catalyst. A steam methane reformation system could potentially use the fuel cell's own exhaust to create a reactant stream that is hydrogen-rich, and requires less internal reforming of the incoming methane. Also, steam reformation may hold some advantages over other types of reforming, such as partial oxidation (PROX) reformation. Steam reformation does not require oxygen, while up to 25 percent can be lost in PROX reformation due to unusable CO (sub 2) reformation. NASA's Johnson Space Center has conducted various phases of steam methane reformation testing, as a viable solution for in-space reformation. This has included using two different types of catalysts, developing a custom reformer, and optimizing the test system to find the optimal performance parameters and operating conditions.

Occupational Exposure of Diesel Station Workers to BTEX Compounds at a Bus Depot

PubMed Central

Moolla, Raeesa; Curtis, Christopher J.; Knight, Jasper

2015-01-01

Diesel fuel is known to emit pollutants that have a negative impact on environmental and human health. In developing countries like South Africa, attendants are employed to pump fuel for customers at service stations. Attendants refuel vehicles with various octane unleaded fuel, lead-replacement petrol and diesel fuel, on a daily basis. Attendants are at risk to adverse health effects associated with the inhalation of volatile organic compounds released from these fuels. The pollutants released include benzene, toluene, ethylbenzene and xylenes (BTEX), which are significant due to their high level of toxicity. In this study, a risk assessment of BTEX was conducted at a diesel service station for public buses. Using Radiello passive samplers, it was found that benzene concentrations were above recommended international standards. Due to poor ventilation and high exposure duration, the average benzene concentration over the sampling campaign exceeded the US Environmental Protection Agency’s chronic inhalation exposure reference concentration. Lifetime cancer risk estimation showed that on average there is a 3.78 × 10−4 cancer risk, corresponding to an average chronic daily intake of 1.38 × 10−3 mg/kg/day of benzene exposure. Additionally, there were incidences where individuals were at potential hazard risk of benzene and toluene that may pose non-carcinogenic effects to employees. PMID:25872020

Occupational exposure of diesel station workers to BTEX compounds at a bus depot.

PubMed

Moolla, Raeesa; Curtis, Christopher J; Knight, Jasper

2015-04-13

Diesel fuel is known to emit pollutants that have a negative impact on environmental and human health. In developing countries like South Africa, attendants are employed to pump fuel for customers at service stations. Attendants refuel vehicles with various octane unleaded fuel, lead-replacement petrol and diesel fuel, on a daily basis. Attendants are at risk to adverse health effects associated with the inhalation of volatile organic compounds released from these fuels. The pollutants released include benzene, toluene, ethylbenzene and xylenes (BTEX), which are significant due to their high level of toxicity. In this study, a risk assessment of BTEX was conducted at a diesel service station for public buses. Using Radiello passive samplers, it was found that benzene concentrations were above recommended international standards. Due to poor ventilation and high exposure duration, the average benzene concentration over the sampling campaign exceeded the US Environmental Protection Agency's chronic inhalation exposure reference concentration. Lifetime cancer risk estimation showed that on average there is a 3.78 × 10-4 cancer risk, corresponding to an average chronic daily intake of 1.38 × 10-3 mg/kg/day of benzene exposure. Additionally, there were incidences where individuals were at potential hazard risk of benzene and toluene that may pose non-carcinogenic effects to employees.

ASP, Art and Science of Practice: Educating Military Operations Research Practitioners

DTIC Science & Technology

2015-04-01

the ships are relatively slow. This is a multiple traveling salesman problem with moving customers, where the Navy may consume a gallon of fuel to...Defense, in a unique relationship that ensures NPS students and faculty are focused on critical and important problems facing the military. Our students...integrate graduate education with a commitment to solving real military problems , and our programs have already been documented in the open literature

Public Preferences Related to Radioactive Waste Management in the United States: Methodology and Response Reference Report for the 2016 Energy and Environment Survey.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Jenkins-Smith, Hank C.; Silva, Carol L.; Gupta, Kuhika

This report presents the questions and responses to a nationwide survey taken June 2016 to track preferences of US residents concerning the environment, energy, and radioactive waste management. A focus of the 2016 survey is public perceptions on different options for managing spent nuclear fuel, including on-site storage, interim storage, deep boreholes, general purpose geologic repositories, and geologic repositories for only defense-related waste. Highlights of the survey results include the following: (1) public attention to the 2011 accident and subsequent cleanup at the Fukushima nuclear facility continues to influence the perceived balance of risk and benefit for nuclear energy; (2)more » the incident at the Waste Isolation Pilot Plant in 2014 could influence future public support for nuclear waste management; (3) public knowledge about US nuclear waste management policies has remined higher than seen prior to the Fukushima nuclear accident and submittal of the Yucca Mountain application; (6) support for a mined disposal facility is higher than for deep borehole disposal, building one more interim storage facilities, or continued on-site storage of spent nuclear fuel; (7) support for a repository that comingles commercial and defense related waste is higher than for a repository for only defense related waste; (8) the public’s level of trust accorded to the National Academies, university scientists, and local emergency responders is the highest and the level trust accorded to advocacy organizations, public utilities, and local/national press is the lowest; and (9) the public is willing to serve on citizens panels but, in general, will only modestly engage in issues related to radioactive waste management.« less

Status and Prospects of the Global Automotive Fuel Cell Industry and Plans for Deployment of Fuel Cell Vehicles and Hydrogen Refueling Infrastructure

DOE Office of Scientific and Technical Information (OSTI.GOV)

Greene, David L; Duleep, Gopal

2013-06-01

Automobile manufacturers leading the development of mass-market fuel cell vehicles (FCVs) were interviewed in Japan, Korea, Germany and the United States. There is general agreement that the performance of FCVs with respect to durability, cold start, packaging, acceleration, refueling time and range has progressed to the point where vehicles that could be brought to market in 2015 will satisfy customer expectations. However, cost and the lack of refueling infrastructure remain significant barriers. Costs have been dramatically reduced over the past decade, yet are still about twice what appears to be needed for sustainable market success. While all four countries havemore » plans for the early deployment of hydrogen refueling infrastructure, the roles of government, industry and the public in creating a viable hydrogen refueling infrastructure remain unresolved. The existence of an adequate refueling infrastructure and supporting government policies are likely to be the critical factors that determine when and where hydrogen FCVs are brought to market.« less

Solving the infeasible trust-region problem using approximations.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Renaud, John E.; Perez, Victor M.; Eldred, Michael Scott

2004-07-01

The use of optimization in engineering design has fueled the development of algorithms for specific engineering needs. When the simulations are expensive to evaluate or the outputs present some noise, the direct use of nonlinear optimizers is not advisable, since the optimization process will be expensive and may result in premature convergence. The use of approximations for both cases is an alternative investigated by many researchers including the authors. When approximations are present, a model management is required for proper convergence of the algorithm. In nonlinear programming, the use of trust-regions for globalization of a local algorithm has been provenmore » effective. The same approach has been used to manage the local move limits in sequential approximate optimization frameworks as in Alexandrov et al., Giunta and Eldred, Perez et al. , Rodriguez et al., etc. The experience in the mathematical community has shown that more effective algorithms can be obtained by the specific inclusion of the constraints (SQP type of algorithms) rather than by using a penalty function as in the augmented Lagrangian formulation. The presence of explicit constraints in the local problem bounded by the trust region, however, may have no feasible solution. In order to remedy this problem the mathematical community has developed different versions of a composite steps approach. This approach consists of a normal step to reduce the amount of constraint violation and a tangential step to minimize the objective function maintaining the level of constraint violation attained at the normal step. Two of the authors have developed a different approach for a sequential approximate optimization framework using homotopy ideas to relax the constraints. This algorithm called interior-point trust-region sequential approximate optimization (IPTRSAO) presents some similarities to the two normal-tangential steps algorithms. In this paper, a description of the similarities is presented and an expansion of the two steps algorithm is presented for the case of approximations.« less

My Green Car: Painting Motor City Green (Ep. 2) – DOE Lab-Corps Video Series

ScienceCinema

Saxena, Samveg; Shah, Nihar; Hansen, Dana

2018-06-12

The Lab’s MyGreenCar team kicks off its customer discovery process in Detroit with a business boot camp designed for scientists developing energy-related technologies. Customer interviews lead to late night discussions and insights on less-than-receptive consumers. Back in Berkeley, the team decides to fine tune targeted customer segments. What makes a new technology compelling enough to transition out of the lab and become a consumer product? That’s the question Berkeley Lab researchers Samveg Saxena, Nihar Shah, and Dana Hansen plus industry mentor Russell Carrington set out to answer for MyGreenCar, an app providing personalized fuel economy or electric vehicle range estimates for consumers researching new cars. DOE’s Lab-Corps program offered the technology team some answers. The EERE-funded program, based on the National Science Foundation’s I-Corps™ model for entrepreneurial training, provides tools and training to move energy-related inventions to the marketplace. During Lab-Corp’s intensive six-week session, technology teams interview 100 customer and value chain members to discover which potential products based on their technologies will have significant market pull. A six video series follows the MyGreenCar team’s Lab-Corps experience, from pre-training preparation with the Lab’s Innovation and Partnerships Office through the ups and downs of the customer discovery process. Will the app make it to the marketplace? You’ll just have to watch.

Patient, consumer, client, or customer: what do people want to be called?

PubMed

Deber, Raisa B; Kraetschmer, Nancy; Urowitz, Sara; Sharpe, Natasha

2005-12-01

To clarify preferred labels for people receiving health care. The proper label to describe people receiving care has evoked considerable debate among providers and bio-ethicists, but there is little evidence as to the preferences of the people involved. We analysed dictionary definitions as to the derivation and connotations of such potential labels as: patient, client, customer, consumer, partner and survivor. We then surveyed outpatients from four clinical populations in Ontario, Canada about their feelings about these labels. People from breast cancer (n = 202), prostate disease (n = 202) and fracture (n = 202) clinics in an urban Canadian teaching hospital (Sharpe study), and people with HIV/AIDS at 10 specialty care clinics and three primary care practices affiliated with the HIV Ontario Observational Database (n = 431). VARIABLES AND OUTCOME MEASURES: The survey instruments included questions about opinion of label, role in treatment decision-making (the Problem Solving Decision Making scale), trust, use of information and health status. Our respondents moderately liked the label 'patient'. The other alternatives evoked moderate to strong dislike. Many alternatives to 'patient' incorporate assumptions (e.g. a market relationship) which care recipients may also find objectionable. People who are receiving care find the label 'patient' much less objectionable than the alternatives that have been suggested.

Perinatal Practices & Traditions Among Asian Indian Women.

PubMed

Goyal, Deepika

2016-01-01

As the population in the United States grows more diverse, nurses caring for childbearing women must be aware of the many cultural traditions and customs unique to their patients. This knowledge and insight supports women and their families with the appropriate care, information, and resources. A supportive relationship builds trust, offers guidance, and allows for the new family to integrate information from nurses and other healthcare providers with the practice of certain perinatal cultural traditions. The Asian Indian culture is rich in tradition, specifically during the perinatal period. To support the cultural beliefs and practices of Asian Indian women during this time, nurses need to be aware of and consider multiple factors. Many women are navigating the new role of motherhood while making sense of and incorporating important cultural rituals. The purpose of this article is to provide an overview of perinatal cultural practices and traditions specific to the Asian Indian culture that perinatal nurses may observe in the clinical setting. Cultural traditions and practices specific to the pregnancy and postpartum period are described together with symbolism and implications for nursing practice. It is important to note that information regarding perinatal customs is provided in an effort to promote culturally sensitive nursing care and may not pertain to all Asian Indian women living in the United States.

The Case of Cruse Affair for the Bordeaux Wines (Winegate) and Its Consequences on the Burgundy Wine Industry.

PubMed

Lecat, Benoit; Chapuis, Claude; Brouard, Joelle; Cogan, Laurence

2016-01-01

The aim of the study is to show how the Cruse affair known as the "Winegate" has changed the wine industry in Burgundy. Cruse, one of the major Bordeauxsellers, was caught by the Customs Office in 1973 and condemned for fraud involving 20'000 hl of Bordeaux wine. This affair has generated a loss of trust between consumers and producers and also between small wine-growers who were selling their wine to the Négociants. The objective of this study is to focus on the consequences that this affair has generated for Burgundy growers and Négociants. The method used is the analysis of historical documents (press articles and books on Bordeaux wines) to understand through a review the Cruise affair and its consequences. Under consumer but also retailer pressure, more and more winegrowers in Burgundy decided to bottle the production of their estate and sell it under their own label. To a certain extent, this new development entailed a competition with Négociants. The structure of estates moved from farm style companies to small SME's in charge of vinification, ageing, selling and exporting. Finally, some recent patents related to the wine fraud and mechanisms to create the trust in the wine chain, with specific regard to intelligent label and distribution, have been considered.

Infiltration and Evaporation of Diesel and Gasoline Droplets Spilled onto Concrete Pavement

NASA Astrophysics Data System (ADS)

Hilpert, M.; Adria-Mora, B.

2015-12-01

Pollution at gas stations due to small spills that occur during refueling of customer vehicles has received little attention. We have performed laboratory experiments in order to assess the processes of evaporation and infiltration of fuel spilled onto concrete samples. Changes in mass of both spilled diesel and gasoline droplets as a function of time have been analyzed. The infiltrated mass is affected by variations in humidity, among other parameters, which influence the amount of water condensed onto the concrete. Therefore, we used a humidity data logger and statistical tools to predict the evolution of the real mass of infiltrated fuel. The infiltrated mass roughly decreases exponentially, but the difference in behavior between both fuel types is important. The percentage of evaporated mass is much larger for gasoline, while infiltration is more significant for diesel. Also, the percentage of infiltrated liquid depends on the initial droplet mass. We also developed a multiphysics model, which couples pore-scale infiltration to turbulent atmospheric transport, to explain the experimental data. In conclusion, a substantial amount of fuel could both seep into the ground to contaminate groundwater and be released to the atmosphere. More studies are needed to quantify the public health implications of the released pollutants.

Loglines. November-December 2013

DTIC Science & Technology

2013-12-01

old furniture , and that’s exactly where all my office furniture came from – DLA Disposition Services. And while that may not be “big money,” it’s...activities worldwide and industry customers of DLA. Contents of this publication are not necessarily the official views of, or endorsed by, the U.S...of guaranteed product that will be purchased under a contract. In the fuel industry , if you can shave a penny or two off per gallon, you can claim

My Green Car: Taking it to the Streets (Ep. 3) – DOE Lab-Corps Video Series

DOE Office of Scientific and Technical Information (OSTI.GOV)

Saxena, Samveg; Shah, Nihar; Hansen, Dana

The researcher team finds enthusiastic consumers at familiar Berkeley hangouts. Then Industry Mentor Russell Carrington pushes the group to consider who will pay for the information the fuel economy app provides. What makes a new technology compelling enough to transition out of the lab and become a consumer product? That’s the question Berkeley Lab researchers Samveg Saxena, Nihar Shah, and Dana Hansen plus industry mentor Russell Carrington set out to answer for MyGreenCar, an app providing personalized fuel economy or electric vehicle range estimates for consumers researching new cars. DOE’s Lab-Corps program offered the technology team some answers. The EERE-fundedmore » program, based on the National Science Foundation’s I-Corps™ model for entrepreneurial training, provides tools and training to move energy-related inventions to the marketplace. During Lab-Corp’s intensive six-week session, technology teams interview 100 customer and value chain members to discover which potential products based on their technologies will have significant market pull. A six video series follows the MyGreenCar team’s Lab-Corps experience, from pre-training preparation with the Lab’s Innovation and Partnerships Office through the ups and downs of the customer discovery process. Will the app make it to the marketplace? You’ll just have to watch.« less

76 FR 62470 - MFS Series Trust I, et al.

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-07

...] MFS Series Trust I, et al.; Notice of Application September 30, 2011. AGENCY: Securities and Exchange... Series Trust I, MFS Series Trust II, MFS Series Trust III, MFS Series Trust IV, MFS Series Trust V, MFS Series Trust VI, MFS Series Trust VII, MFS Series Trust VIII, MFS Series Trust IX, MFS Series Trust X...

The best of intentions.

PubMed

Humphreys, John

2002-07-01

Cynthia Mitchell has finally gotten a plum management opportunity at AgFunds, a Houston-based company that provides financial services to farmers and farmer-owned cooperatives. Peter Jones, regional vice president, has recruited Cynthia to revive the Arkansas district, which has been losing customers for 15 years. The sales force there isn't bad; it's just been poorly managed by an indifferent boss for too long. Still, Cynthia knows she'll need at least one powerhouse sales rep to get things back on track. She thinks she's found that person in Steve Ripley, this year's top trainee at AgFunds, who is inexplicably available three months after the training period is over. In the interview, he proves to be ambitious, intelligent, and personable. But several of Cynthia's colleagues suggest that Steve might not be the best fit for the job: He's a black man in a company whose customer base is mostly conservative and white. Uncomfortably recalling her own experiences at AgFunds--she'd been rejected for a position in a territory that was deemed too unfriendly to female sales reps--Cynthia addresses the issue with Peter. The mostly white farmers in Cynthia's district just won't trust their books to a black professional, Peter explains. And other minority professionals at AgFunds have derailed their careers trying to make inroads in unfriendly districts. "Steve deserves to start out in a more hospitable district. Once the right opportunity opens up, he'll be hired, and he'll do brilliantly," Peter reassures Cynthia, but she's still uncertain. Should she ignore her customers' biases and hire Steve, possibly setting him up to fail? Or would it be better to let Steve wait for a friendlier opportunity? Four experts comment on this fictional case study.

Urban Wood-Based Bio-Energy Systems in Seattle

DOE Office of Scientific and Technical Information (OSTI.GOV)

Stan Gent, Seattle Steam Company

2010-10-25

Seattle Steam Company provides thermal energy service (steam) to the majority of buildings and facilities in downtown Seattle, including major hospitals (Swedish and Virginia Mason) and The Northwest (Level I) Regional Trauma Center. Seattle Steam has been heating downtown businesses for 117 years, with an average length of service to its customers of 40 years. In 2008 and 2009 Seattle Steam developed a biomass-fueled renewable energy (bio-energy) system to replace one of its gas-fired boilers that will reduce greenhouse gases, pollutants and the amount of waste sent to landfills. This work in this sub-project included several distinct tasks associated withmore » the biomass project development as follows: a. Engineering and Architecture: Engineering focused on development of system control strategies, development of manuals for start up and commissioning. b. Training: The project developer will train its current operating staff to operate equipment and facilities. c. Flue Gas Clean-Up Equipment Concept Design: The concept development of acid gas emissions control system strategies associated with the supply wood to the project. d. Fuel Supply Management Plan: Development of plans and specifications for the supply of wood. It will include potential fuel sampling analysis and development of contracts for delivery and management of fuel suppliers and handlers. e. Integrated Fuel Management System Development: Seattle Steam requires a biomass Fuel Management System to track and manage the delivery, testing, processing and invoicing of delivered fuel. This application will be web-based and accessed from a password-protected URL, restricting data access and privileges by user-level.« less

Technology commercialization cost model and component case study

NASA Astrophysics Data System (ADS)

1991-12-01

Fuel cells seem poised to emerge as a clean, efficient, and cost competitive source of fossil fuel based electric power and thermal energy. Sponsors of fuel cell technology development need to determine the validity and the attractiveness of a technology to the market in terms of meeting requirements and providing value which exceeds the total cost of ownership. Sponsors of fuel cell development have addressed this issue by requiring the developers to prepare projections of the future production cost of their fuel cells in commercial quantities. These projected costs, together with performance and life projections, provide a preliminary measure of the total value and cost of the product to the customer. Booz-Allen & Hamilton Inc. and Michael A. Cobb & Company have been retained in several assignments over the years to audit these cost projections. The audits have gone well beyond a simple review of the numbers. They have probed the underlying technical and financial assumptions, the sources of data on material and equipment costs, and explored issues such as the realistic manufacturing yields which can be expected in various processes. Based on the experience gained from these audits, DOE gave Booz-Allen and Michael A. Cobb & company the task to develop a criteria to be used in the execution of future fuel cell manufacturing cost studies. It was thought that such a criteria would make it easier to execute such studies in the future as well as to cause such studies to be more understandable and comparable.

VERSE: a novel approach to detect virus integration in host genomes through reference genome customization.

PubMed

Wang, Qingguo; Jia, Peilin; Zhao, Zhongming

2015-01-01

Fueled by widespread applications of high-throughput next generation sequencing (NGS) technologies and urgent need to counter threats of pathogenic viruses, large-scale studies were conducted recently to investigate virus integration in host genomes (for example, human tumor genomes) that may cause carcinogenesis or other diseases. A limiting factor in these studies, however, is rapid virus evolution and resulting polymorphisms, which prevent reads from aligning readily to commonly used virus reference genomes, and, accordingly, make virus integration sites difficult to detect. Another confounding factor is host genomic instability as a result of virus insertions. To tackle these challenges and improve our capability to identify cryptic virus-host fusions, we present a new approach that detects Virus intEgration sites through iterative Reference SEquence customization (VERSE). To the best of our knowledge, VERSE is the first approach to improve detection through customizing reference genomes. Using 19 human tumors and cancer cell lines as test data, we demonstrated that VERSE substantially enhanced the sensitivity of virus integration site detection. VERSE is implemented in the open source package VirusFinder 2 that is available at http://bioinfo.mc.vanderbilt.edu/VirusFinder/.

The potential dual use of online pharmacies.

PubMed

Letkiewicz, Sławomir; Górski, Andrzej

2010-03-01

The technological advances of the 20th century resulted in the creation of the Internet and its introduction into everyday life on a global scale. The Internet provides access to information and the sale and purchase of goods. Medications are also subject to trade. Their sale is conducted by online pharmacies and their global turnover amounts to hundreds of billions of dollars. Medications ordered over the Internet are sent by mail all over the world. Considering the events of recent years, we cannot exclude the risk of a terrorist attack through online pharmacies. Terrorists can establish such companies, legally or illegally, or acquire ones already existing. Parcels, which are highly trusted by the customers of online pharmacies, can, for example, be contaminated with dangerous materials. The sale of online medications in the international system is potentially dangerous and requires international regulation.

Blockchain: A Path to Grid Modernization and Cyber Resiliency

DOE Office of Scientific and Technical Information (OSTI.GOV)

Mylrea, Michael E.; Gourisetti, Sri Nikhil G.

Blockchain may help solve several complex problems related to integrity and trustworthiness of rapid, distributed, complex energy transactions and data exchanges. In a move towards resilience, blockchain commoditizes trust and enables automated smart contracts to support auditable multiparty transactions based on predefined rules between distributed energy providers and customers. Blockchain based smart contracts also help remove the need to interact with third-parties, facilitating the adoption and monetization of distributed energy transactions and exchanges, both energy flows as well as financial transactions. This may help reduce transactive energy costs and increase the security and sustainability of distributed energy resource (DER) integration,more » helping to remove barriers to a more decentralized and resilient power grid. This paper explores the application of blockchain and smart contracts to improve smart grid cyber resiliency and secure transactive energy applications.« less

A Model for Value-Added E-Marketplace Provisioning: Case Study from Alibaba.com

NASA Astrophysics Data System (ADS)

Qing, Hong Hong; Xue, Zi Shan

Alibaba.com is one of the leading B2B e-Commerce companies in China. It provides an e-Marketplace connecting small and medium-sized buyers and suppliers both in China and around the world. Alibaba.com has grown admirably from its initial beginning as a general e-Market to a giant e-Marketplace. During its rapid growth, it has incurred challenges and became more exposed to greater competition. Currently the quality of its services and achieving profitability remain Alibaba’s greatest challenges. In this paper we examine the key factors of the strategies of Alibaba.com, including trust, market, search, payment and tools. Alibaba’s strategies led to its success: strong brand, providing customers with outstanding value and a superior shopping experience, massive sales volume and realizing economies of scale.

Ethics beyond borders: how health professionals experience ethics in humanitarian assistance and development work.

PubMed

Hunt, Matthew R

2008-08-01

Health professionals are involved in humanitarian assistance and development work in many regions of the world. They participate in primary health care, immunization campaigns, clinic- and hospital-based care, rehabilitation and feeding programs. In the course of this work, clinicians are frequently exposed to complex ethical issues. This paper examines how health workers experience ethics in the course of humanitarian assistance and development work. A qualitative study was conducted to consider this question. Five core themes emerged from the data, including: tension between respecting local customs and imposing values; obstacles to providing adequate care; differing understandings of health and illness; questions of identity for health workers; and issues of trust and distrust. Recommendations are made for organizational strategies that could help aid agencies support and equip their staff as they respond to ethical issues.

Managing your practice's first impression: the process of front-desk reengineering.

PubMed

Walsh, Alison L

2004-01-01

Patients must be regarded as consumers. As such, they are increasingly informed, questioning, cost-conscious, technologically savvy, and demanding. Just as health plans have developed defined contribution products that offer consumers more control over how and where their health-care dollars are spent, practice success is linked to reengineering office operations to offer consumers and patients greater choice, control, autonomy, and service. Patients and consumers want practices that deliver clinical and business services that meet the criteria of reliability, effciency, service offerings, patient focus, enthusiasm, customization, and trust. Physician practices must also take care to avoid destructive and disruptive behaviors and conditions such as noise, interference, excessive repetition, long waits, appointment delays, and staff rudeness. A successful patient-focused practice emerges when physicians and office staff begin to look at the clinical and service experience through the patient's eyes.

High Available COTS Based Computer for Space

NASA Astrophysics Data System (ADS)

Hartmann, J.; Magistrati, Giorgio

2015-09-01

The availability and reliability factors of a system are central requirements of a target application. From a simple fuel injection system used in cars up to a flight control system of an autonomous navigating spacecraft, each application defines its specific availability factor under the target application boundary conditions. Increasing quality requirements on data processing systems used in space flight applications calling for new architectures to fulfill the availability, reliability as well as the increase of the required data processing power. Contrary to the increased quality request simplification and use of COTS components to decrease costs while keeping the interface compatibility to currently used system standards are clear customer needs. Data processing system design is mostly dominated by strict fulfillment of the customer requirements and reuse of available computer systems were not always possible caused by obsolescence of EEE-Parts, insufficient IO capabilities or the fact that available data processing systems did not provide the required scalability and performance.

Automatic control of electric thermal storage (heat) under real-time pricing. Final report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Daryanian, B.; Tabors, R.D.; Bohn, R.E.

1995-01-01

Real-time pricing (RTP) can be used by electric utilities as a control signal for responsive demand-side management (DSM) programs. Electric thermal storage (ETS) systems in buildings provide the inherent flexibility needed to take advantage of variations in prices. Under RTP, optimal performance for ETS operations is achieved under market conditions where reductions in customers` costs coincide with the lowering of the cost of service for electric utilities. The RTP signal conveys the time-varying actual marginal cost of the electric service to customers. The RTP rate is a combination of various cost components, including marginal generation fuel and maintenance costs, marginalmore » costs of transmission and distribution losses, and marginal quality of supply and transmission costs. This report describes the results of an experiment in automatic control of heat storage systems under RTP during the winter seasons of 1989--90 and 1990--91.« less

Shooshanian Engineering Associates, Inc.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Selig, M.A.

1995-12-31

A progress summary of the project, District Heating Network Extension under the Krakow Clean Fossil Fuels and Energy Efficiency is presented. The results of the project to data have shown a high degree of success. The primary objective of the project - to reduce air pollution in Krakow by eliminating coal-fired boiler plants and connecting them to the district heating network - is very much on the path to achievement. The emissions reduction goals for the project will be substantially exceeded by the end of the work. In addition to the above, a comprehensive series of training seminars in marketingmore » and customer service to the Marketing Department of MPEC was presented. These seminars, which were held in Boston and Krakow, were accompanied by detailed 400-page manual prepared in both English and Polish. The purpose of the training program was to assist MPEC in its long-term objectives of retaining existing customers and attracting new ones.« less

What only the CEO can do.

PubMed

Lafley, A G

2009-05-01

The author combines his nine years' experience as the CEO of Procter & Gamble with the last writings of the management scholar Peter Drucker to answer the question "What is the work of the CEO?" The chief executive, Lafley says, is held singularly accountable for the performance and results of the company--according not just to its own goals but also to those of diverse and often competing external stakeholders. In other words, he or she is responsible for linking the outside to the inside--a job that consists of four fundamental tasks. DEFINING THE MEANINGFUL OUTSIDE: At P&G this means emphasizing that the consumer is boss. The company has also worked to change what had been win-lose negotiations into win-win partnerships with retail customers and suppliers. DECIDING WHAT BUSINESS YOU ARE IN (OR NOT IN): After a thorough analysis of its strengths, current competitive position, and structural conditions, P&G chose to grow from its core--laundry products, baby diapers, feminine care, and hair care--and also to focus more on low-income consumers and developing markets, where sales have grown from 21% to 31% of the total since 2000. The company has exited food and beverages and is selling its pharmaceutical business. Where to compete and where not to compete remain ongoing questions. BALANCING PRESENT AND FUTURE: P&G defines realistic growth targets and uses a flexible budgeting process with complementary short-term, midterm, and long-term goals. SHAPING VALUES AND STANDARDS: The CEO must interpret the organization's values in the context of change and competition and define the standards that will guide decisions. Trust at P&G had come to mean that employees could rely on the company for lifetime jobs. Lafley redefined it as consumers' trust in the company's brands and shareholders' trust in its value as a long-term investment.

A Framework Applied Three Ways: Responsive Methods of Co-Developing and Implementing Community Science Solutions for Local Impact

NASA Astrophysics Data System (ADS)

Goodwin, M.; Pandya, R.; Udu-gama, N.; Wilkins, S.

2017-12-01

While one-size-fits all may work for most hats, it rarely does for communities. Research products, methods and knowledge may be usable at a local scale, but applying them often presents a challenge due to issues like availability, accessibility, awareness, lack of trust, and time. However, in an environment with diminishing federal investment in issues related climate change, natural hazards, and natural resource use and management, the ability of communities to access and leverage science has never been more urgent. Established, yet responsive frameworks and methods can help scientists and communities work together to identify and address specific challenges and leverage science to make a local impact. Through the launch of over 50 community science projects since 2013, the Thriving Earth Exchange (TEX) has created a living framework consisting of a set of milestones by which teams of scientists and community leaders navigate the challenges of working together. Central to the framework are context, trust, project planning and refinement, relationship management and community impact. We find that careful and respectful partnership management results in trust and an open exchange of information. Community science partnerships grounded in local priorities result in the development and exchange of stronger decision-relevant tools, resources and knowledge. This presentation will explore three methods TEX uses to apply its framework to community science partnerships: cohort-based collaboration, online dialogues, and one-on-one consultation. The choice of method should be responsive to a community's needs and working style. For example, a community may require customized support, desire the input and support of peers, or require consultation with multiple experts before deciding on a course of action. Knowing and applying the method of engagement best suited to achieve the community's objectives will ensure that the science is most effectively translated and applied.

Role of the Liquids From Coal process in the world energy picture

DOE Office of Scientific and Technical Information (OSTI.GOV)

Frederick, J.P.; Knottnerus, B.A.

1997-12-31

ENCOAL Corporation, a wholly owned indirect subsidiary of Zeigler Coal Holding Company, has essentially completed the demonstration phase of a 1,000 Tons per day (TPD) Liquids From Coal (LFC{trademark}) plant near Gillette, Wyoming. The plant has been in operation for 4{1/2} years and has delivered 15 unit trains of Process Derived Fuel (PDF{trademark}), the low-sulfur, high-Btu solid product to five major utilities. Recent test burns have indicated the PDF{trademark} can offer the following benefits to utility customers: lower sulfur emissions, lower NO{sub x} emissions, lower utilized fuel costs to power plants, and long term stable fuel supply. More than threemore » million gallons of Coal Derived Liquid (CDL{trademark}) have also been delivered to seven industrial fuel users and one steel mill blast furnace. Additionally, laboratory characteristics of CDL{trademark} and process development efforts have indicated that CDL{trademark} can be readily upgraded into higher value chemical feedstocks and transportation fuels. Commercialization of the LFC{trademark} is also progressing. Permit work for a large scale commercial ENCOAL{reg_sign} plant in Wyoming is now underway and domestic and international commercialization activity is in progress by TEK-KOL, a general partnership between SGI International and a Zeigler subsidiary. This paper covers the historical background of the project, describes the LFC{trademark} process and describes the worldwide outlook for commercialization.« less

Defense Energy Support Center Fact Book, Fiscal Year 2000, Twenty-Third Edition

DTIC Science & Technology

2000-01-01

assigned to the U.S. European Command in Stuttgart, Germany from 1991 to 1994, serving in the Joint Petroleum Office as the Staff Petroleum Officer for...from July 1990 to June 1993. He then served as Logistics Officer (G4) at 3rd Corps Support Command in Wiesbaden, Germany from July 1993 to June 1995...successfully used the RDC system to collect fuel requirements for customers in the Germany PC&S and Hawaii PC&S programs. In August 2000, DESC used the

Has the Web really empowered health care consumers? The truth is customers may not have changed as much as we think.

PubMed

Wilkins, S T; Navarro, F H

2001-01-01

The experts tell us that fueled by unprecedented access to health information online, today's new health care consumer will revolutionize the way health care services are organized and delivered. An examination of consumers from a health value-graphic perspective, however, casts some doubt on these predictions. Patterns emerging online are simply making us more aware of existing consumer segments that have always been actively involved in their own health.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Gent, Stan

The Post Street project had four (4), 7.960 MW, Solar Taurus-70-10801S natural gas combustion turbines. Each turbine equipped with a 40,000 lb/hr heat recovery steam generator (HRSG). The dual-fuel HRSGs was capable of generating steam using gas turbine exhaust heat or surplus electric power. The generation capacity was nominally rated at 29.2 MW. The project as proposed had a fuel rate chargeable to power of 4,900 - 5,880 Btu/kWh dependent on time of year. The CHP plant, when operating at 29.2 MW, can recycle turbine exhaust into supply 145 kpph of steam to SSC per hour. The actual SSC steammore » loads will vary based on weather, building occupation, plus additions / reductions of customer load served. SSC produces up to 80 kpph of steam from a biomass boiler, which is currently base loaded all year.« less

DOE Office of Scientific and Technical Information (OSTI.GOV)

R.Raman

The CT injector originally used for injecting CTs into 1T toroidal field discharges in the TdeV tokamak was shipped PPPL from the Affiliated Customs Brokers storage facility in Montreal during November 2002. All components were transported safely, without damage, and are currently in storage at PPPL, waiting for further funding in order to begin advanced fueling experiments on NSTX. The components are currently insured through the University of Washington. Several technical presentations were made to investigate the feasibility of the CT injector installation on NSTX. These technical presentations, attached to this document, were: (1) Motivation for Compact Toroida Injection inmore » NSTX; (2) Assessment of the Engineering Feasibility of Installing CTF-II on NSTX; (3) Assessment of the Cost for CT Installation on NSTX--A Peer Review; and (4) CT Fueling for NSTX FY 04-08 steady-state operation needs.« less

Building Stakeholder Trust: Defensible Government Decisions - 13110

DOE Office of Scientific and Technical Information (OSTI.GOV)

Franklin, Victor A.

Administrative decisions must be grounded in reasonable expectations, founded on sound principles, and bounded by societal norms. Without these first principles, attaining and retaining public trust is a Herculean task. Decisions made by governmental administrators must be both transparent and defensible: without the former the agency will lose the public's trust and support (possibly prompting a legal challenge to the decision) and without the latter the decision may fail to withstand judicial scrutiny. This presentation and accompanying paper delves into the process by which governmental decisions can achieve both defensibility and openness through building stakeholder trust with transparency. Achieving andmore » maintaining stakeholder trust is crucial, especially in the environs of nuclear waste management. Proving confidence, stability, and security to the surrounding citizenry as well as those throughout the country is the goal of governmental nuclear waste remediation. Guiding administrative decision-making processes and maintaining a broad bandwidth of communication are of incalculable importance to all those charged with serving the public, but are especially essential to those whose decisional impacts will be felt for millennia. A strong, clear, and concise administrative record documenting discrete decisions and overarching policy choices is the strongest defense to a decisional challenge. However, this can be accomplished using transparency as the fundamental building block. This documentation allows the decision-makers to demonstrate the synthesis of legal and technical challenges and fortifies the ground from which challenges will be defended when necessary. Further, administrative actions which capture the public's interest and captivate that interest throughout the process will result in a better-informed, more deeply-involved, and more heavily-invested group of interested parties. Management of information, involvement, and investment on the front-end of the process reaps rewards far more efficiently than attempts to assuage and mitigate the concerns of those parties after the fact and there are a number of tools Savannah River Remediation (SRR) has deployed that render transparency an ally in this context. The makers, applicators, and beneficiaries of policies and decisions will all benefit from strong administrative records which document decisional choices in an open and transparent manner and from timely, up-front management of concerns of interested parties. The strongest defense to decisional challenges is an ability to demonstrate the basis of the decision and the reason(s) that the decision was chosen over other alternatives. Providing a sound basis for defending challenges rather than avoiding or fighting over them allows the deciding entity the greatest opportunity to produce value for its customer. Often, a transparent process that invites public participation and is open for public review and comment will thwart challenge genesis. An entity that has to devote resources to defending its choices obviously cannot utilize those resources to further its mission. (authors)« less

Modeling Hydrogen Refueling Infrastructure to Support Passenger Vehicles

DOE PAGES

Muratori, Matteo; Bush, Brian; Hunter, Chad; ...

2018-05-07

The year 2014 marked hydrogen fuel cell electric vehicles (FCEVs) first becoming commercially available in California, where significant investments are being made to promote the adoption of alternative transportation fuels. A refueling infrastructure network that guarantees adequate coverage and expands in line with vehicle sales is required for FCEVs to be successfully adopted by private customers. In this article, we provide an overview of modelling methodologies used to project hydrogen refueling infrastructure requirements to support FCEV adoption, and we describe, in detail, the National Renewable Energy Laboratory's scenario evaluation and regionalization analysis (SERA) model. As an example, we use SERAmore » to explore two alternative scenarios of FCEV adoption: one in which FCEV deployment is limited to California and several major cities in the United States; and one in which FCEVs reach widespread adoption, becoming a major option as passenger vehicles across the entire country. Such scenarios can provide guidance and insights for efforts required to deploy the infrastructure supporting transition toward different levels of hydrogen use as a transportation fuel for passenger vehicles in the United States.« less

3D printed sample holder for in-operando EPR spectroscopy on high temperature polymer electrolyte fuel cells

NASA Astrophysics Data System (ADS)

Niemöller, Arvid; Jakes, Peter; Kayser, Steffen; Lin, Yu; Lehnert, Werner; Granwehr, Josef

2016-08-01

Electrochemical cells contain electrically conductive components, which causes various problems if such a cell is analyzed during operation in an EPR resonator. The optimum cell design strongly depends on the application and it is necessary to make certain compromises that need to be individually arranged. Rapid prototyping presents a straightforward option to implement a variable cell design that can be easily adapted to changing requirements. In this communication, it is demonstrated that sample containers produced by 3D printing are suitable for EPR applications, with a particular emphasis on electrochemical applications. The housing of a high temperature polymer electrolyte fuel cell (HT-PEFC) with a phosphoric acid doped polybenzimidazole membrane was prepared from polycarbonate by 3D printing. Using a custom glass Dewar, this fuel cell could be operated at temperatures up to 140 °C in a standard EPR cavity. The carbon-based gas diffusion layer showed an EPR signal with a characteristic Dysonian line shape, whose evolution could be monitored in-operando in a non-invasive manner.

3D printed sample holder for in-operando EPR spectroscopy on high temperature polymer electrolyte fuel cells.

PubMed

Niemöller, Arvid; Jakes, Peter; Kayser, Steffen; Lin, Yu; Lehnert, Werner; Granwehr, Josef

2016-08-01

Electrochemical cells contain electrically conductive components, which causes various problems if such a cell is analyzed during operation in an EPR resonator. The optimum cell design strongly depends on the application and it is necessary to make certain compromises that need to be individually arranged. Rapid prototyping presents a straightforward option to implement a variable cell design that can be easily adapted to changing requirements. In this communication, it is demonstrated that sample containers produced by 3D printing are suitable for EPR applications, with a particular emphasis on electrochemical applications. The housing of a high temperature polymer electrolyte fuel cell (HT-PEFC) with a phosphoric acid doped polybenzimidazole membrane was prepared from polycarbonate by 3D printing. Using a custom glass Dewar, this fuel cell could be operated at temperatures up to 140°C in a standard EPR cavity. The carbon-based gas diffusion layer showed an EPR signal with a characteristic Dysonian line shape, whose evolution could be monitored in-operando in a non-invasive manner. Copyright © 2016. Published by Elsevier Inc.

Modeling Hydrogen Refueling Infrastructure to Support Passenger Vehicles

DOE Office of Scientific and Technical Information (OSTI.GOV)

Muratori, Matteo; Bush, Brian; Hunter, Chad

The year 2014 marked hydrogen fuel cell electric vehicles (FCEVs) first becoming commercially available in California, where significant investments are being made to promote the adoption of alternative transportation fuels. A refueling infrastructure network that guarantees adequate coverage and expands in line with vehicle sales is required for FCEVs to be successfully adopted by private customers. In this article, we provide an overview of modelling methodologies used to project hydrogen refueling infrastructure requirements to support FCEV adoption, and we describe, in detail, the National Renewable Energy Laboratory's scenario evaluation and regionalization analysis (SERA) model. As an example, we use SERAmore » to explore two alternative scenarios of FCEV adoption: one in which FCEV deployment is limited to California and several major cities in the United States; and one in which FCEVs reach widespread adoption, becoming a major option as passenger vehicles across the entire country. Such scenarios can provide guidance and insights for efforts required to deploy the infrastructure supporting transition toward different levels of hydrogen use as a transportation fuel for passenger vehicles in the United States.« less

Effect of temperature on a miniaturized microbial fuel cell (MFC)

NASA Astrophysics Data System (ADS)

Ren, Hao; Jiang, Chenming; Chae, Junseok

2017-12-01

A microbial fuel cell (MFC) is a bioinspired energy converter which directly converts biomass into electricity through the catalytic activity of a specific species of bacteria. The effect of temperature on a miniaturized microbial fuel cell with Geobacter sulfurreducens dominated mixed inoculum is investigated in this paper for the first time. The miniaturized MFC warrants investigation due to its small thermal mass, and a customized setup is built for the temperature effect characterization. The experiment demonstrates that the optimal temperature for the miniaturized MFC is 322-326 K (49-53 °C). When the temperature is increased from 294 to 322 K, a remarkable current density improvement of 282% is observed, from 2.2 to 6.2 Am-2. Furthermore, we perform in depth analysis on the effect of temperature on the miniaturized MFC, and found that the activation energy for the current limiting mechanism of the MFC is approximately between 0.132 and 0.146 eV, and the result suggest that the electron transfer between cytochrome c is the limiting process for the miniaturized MFC.

The route of liquid precursor to ZnO nanoparticles in premixed combustion spray pyrolysis

NASA Astrophysics Data System (ADS)

Widiyastuti, W.; Machmudah, Siti; Nurtono, Tantular; Winardi, Sugeng

2018-04-01

Zinc oxide nanoparticles had been successfully synthesized by premixed combustion spray pyrolysis. Zinc acetate was dissolved in distilled water was selected as a liquid precursor. Zinc nitrate was also used for comparison the effect of precursor type on the generated particles morphology and the crystallinity. The premixed combustion reaction used liquefied petroleum gas (LPG) mainly consisting of butane and propane as a fuel and compressed air used as an oxidizer. The liquid precursor was atomized using a custom two fluid nozzle to generate droplets. Then, the droplets were sprayed by the flow of air as a carrier gas into the premixed combustion reactor. The zinc precursor was decomposed to zinc oxide due to the high temperature as a result of combustion reaction inside the reactor resulting in nanoparticles formation. The particle size decreased with the increase of the fuel flow rate. In addition, it can be found that at the same flow rate of fuel, the particle size of zinc oxide synthesized using zinc nitrate is larger than that of the use of zinc acetate as a precursor.

76 FR 58849 - Legg Mason Partners Equity Trust, et al.;

Federal Register 2010, 2011, 2012, 2013, 2014

2011-09-22

...] Legg Mason Partners Equity Trust, et al.; Notice of Application September 15, 2011. AGENCY: Securities... Trust (``LMP Equity Trust''), Legg Mason Partners Variable Equity Trust (``LMP Variable Equity Trust'' and together with LMP Equity Trust, the ``Trusts''), Legg Mason Partners Fund Advisor, LLC (``LMPFA...

Illinois SB 1987: the Clean Coal Portfolio Standard Law

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

On January 12, 2009, Governor Rod Blagojevich signed SB 1987, the Clean Coal Portfolio Standard Law. The legislation establishes emission standards for new coal-fueled power plants power plants that use coal as their primary feedstock. From 2009-2015, new coal-fueled power plants must capture and store 50 percent of the carbon emissions that the facility would otherwise emit; from 2016-2017, 70 percent must be captured and stored; and after 2017, 90 percent must be captured and stored. SB 1987 also establishes a goal of having 25 percent of electricity used in the state to come from cost-effective coal-fueled power plants thatmore » capture and store carbon emissions by 2025. Illinois is the first state to establish a goal for producing electricity from coal-fueled power plants with carbon capture and storage (CCS). To support the commercial development of CCS technology, the legislation guarantees purchase agreements for the first Illinois coal facility with CCS technology, the Taylorville Energy Center (TEC); Illinois utilities are required to purchase at least 5 percent of their electricity supply from the TEC, provided that customer rates experience only modest increases. The TEC is expected to be completed in 2014 with the ability to capture and store at least 50 percent of its carbon emissions.« less

Patient satisfaction with quality of primary health care in Benghazi, Libya.

PubMed

Salam, Asharaf Abdul; Alshekteria, Amina Abdulla; Abd Alhadi, Hana; Ahmed, Mariam; Mohammed, Anees

2010-10-21

The Libyan National Health System (LNHS) is debated for the paradox of its performance versus impact. It has poor performance, but the national health statistics are good and competitive. There are concerted efforts to manage health care services and to regain the lost trust. A primary health care (PHC) system that focuses on preventive and promotive care is the core focus of LNHS efforts. To assess patient satisfaction with quality of PHC assessed in terms of (a) customer profile, (b) patient satisfaction, and (c) health care-seeking behavior. A sample of nine health centers and seven polyclinics from various locations in Benghazi, Libya were selected for gathering information by structured face-to-face interviews. A total of 310 beneficiaries were interviewed by using an Arabic translation of the Charleston Psychiatric Outpatient Satisfaction Scale. The beneficiaries appear to be quite satisfied with the quality of services. Geographical zone, marital status of beneficiary, and type of facility are satisfaction-related factors. There are preferences for facilities located within the City Centre over those located elsewhere. There is also an interaction effect of the geographical zone and the type of facility in creating differences in satisfaction. A customer-friendly facility concept that emphasizes reception, physician interaction, and cordiality shall add value. Polyclinics require more attention as does the Al Slawy area. A few utility services might also be considered.

Patient, consumer, client, or customer: what do people want to be called?

PubMed Central

Deber, Raisa B.; Kraetschmer, Nancy; Urowitz, Sara; Sharpe, Natasha

2005-01-01

Abstract Objective  To clarify preferred labels for people receiving health care. Background  The proper label to describe people receiving care has evoked considerable debate among providers and bio‐ethicists, but there is little evidence as to the preferences of the people involved. Design  We analysed dictionary definitions as to the derivation and connotations of such potential labels as: patient, client, customer, consumer, partner and survivor. We then surveyed outpatients from four clinical populations in Ontario, Canada about their feelings about these labels. Setting and participants  People from breast cancer (n = 202), prostate disease (n = 202) and fracture (n = 202) clinics in an urban Canadian teaching hospital (Sharpe study), and people with HIV/AIDS at 10 specialty care clinics and three primary care practices affiliated with the HIV Ontario Observational Database (n = 431). Variables and outcome measures  The survey instruments included questions about opinion of label, role in treatment decision‐making (the Problem Solving Decision Making scale), trust, use of information and health status. Results  Our respondents moderately liked the label ‘patient’. The other alternatives evoked moderate to strong dislike. Conclusions  Many alternatives to ‘patient’ incorporate assumptions (e.g. a market relationship) which care recipients may also find objectionable. People who are receiving care find the label ‘patient’ much less objectionable than the alternatives that have been suggested. PMID:16266422

Social trust, interpersonal trust and self-rated health in China: a multi-level study.

PubMed

Feng, Zhixin; Vlachantoni, Athina; Liu, Xiaoting; Jones, Kelvyn

2016-11-08

Trust is important for health at both the individual and societal level. Previous research using Western concepts of trust has shown that a high level of trust in society can positively affect individuals' health; however, it has been found that the concepts and culture of trust in China are different from those in Western countries and research on the relationship between trust and health in China is scarce. The analyses use data from the national scale China General Social Survey (CGSS) on adults aged above 18 in 2005 and 2010. Two concepts of trust ("out-group" and "in-group" trust) are used to examine the relationship between trust and self-rated health in China. Multilevel logistical models are applied, examining the trust at the individual and societal level on individuals' self-rated health. In terms of interpersonal trust, both "out-group" and "in-group" trust are positively associated with good health in 2005 and 2010. At the societal level, the relationships between the two concepts of trust and health are different. In 2005, higher "out-group" social trust (derived from trust in strangers) is positively associated with better health; however, higher "in-group" social trust (derived from trust in most people) is negatively associated with good health in 2010. The cross-level interactions show that lower educated individuals (no education or only primary level), rural residents and those on lower incomes are the most affected groups in societies with higher "out-group" social trust; whereas people with lower levels of educational attainment, a lower income, and those who think that most people can be trusted are the most affected groups in societies with higher "in-group" social trust. High levels of interpersonal trust are of benefit to health. Higher "out-group" social trust is positively associated with better health; while higher "in-group" social trust is negatively associated with good health. Individuals with different levels of educational attainment are affected by trust differently.

My Green Car: Taking it to the Streets (Ep. 3) – DOE Lab-Corps Video Series

ScienceCinema

Saxena, Samveg; Shah, Nihar; Hansen, Dana

2018-06-12

The researcher team finds enthusiastic consumers at familiar Berkeley hangouts. Then Industry Mentor Russell Carrington pushes the group to consider who will pay for the information the fuel economy app provides. What makes a new technology compelling enough to transition out of the lab and become a consumer product? That’s the question Berkeley Lab researchers Samveg Saxena, Nihar Shah, and Dana Hansen plus industry mentor Russell Carrington set out to answer for MyGreenCar, an app providing personalized fuel economy or electric vehicle range estimates for consumers researching new cars. DOE’s Lab-Corps program offered the technology team some answers. The EERE-funded program, based on the National Science Foundation’s I-Corps™ model for entrepreneurial training, provides tools and training to move energy-related inventions to the marketplace. During Lab-Corp’s intensive six-week session, technology teams interview 100 customer and value chain members to discover which potential products based on their technologies will have significant market pull. A six video series follows the MyGreenCar team’s Lab-Corps experience, from pre-training preparation with the Lab’s Innovation and Partnerships Office through the ups and downs of the customer discovery process. Will the app make it to the marketplace? You’ll just have to watch.

Testing of a Model with Latino Patients That Explains the Links Among Patient-Perceived Provider Cultural Sensitivity, Language Preference, and Patient Treatment Adherence.

PubMed

Nielsen, Jessica D Jones; Wall, Whitney; Tucker, Carolyn M

2016-03-01

Disparities in treatment adherence based on race and ethnicity are well documented but poorly understood. Specifically, the causes of treatment nonadherence among Latino patients living in the USA are complex and include cultural and language barriers. The purpose of this study was to examine whether patients' perceptions in patient-provider interactions (i.e., trust in provider, patient satisfaction, and patient sense of interpersonal control in patient-provider interactions) mediate any found association between patient-perceived provider cultural sensitivity (PCS) and treatment adherence among English-preferred Latino (EPL) and Spanish-preferred Latino (SPL) patients. Data from 194 EPL patients and 361 SPL patients were obtained using questionnaires. A series of language-specific structural equation models were conducted to test the relationship between patient-perceived PCS and patient treatment adherence and the examined mediators of this relationship among the Latino patients. No significant direct effects of patient-perceived PCS on general treatment adherence were found. However, as hypothesized, several significant indirect effects emerged. Preferred language appeared to have moderating effects on the relationships between patient-perceived PCS and general treatment adherence. These results suggest that interventions to promote treatment adherence among Latino patients should likely include provider training to foster patient-defined PCS, trust in provider, and patient satisfaction with care. Furthermore, this training needs to be customized to be suitable for providing care to Latino patients who prefer speaking Spanish and Latino patients who prefer speaking English.

25 CFR 1000.354 - What is a trust evaluation?

Code of Federal Regulations, 2010 CFR

2010-04-01

... that the functions are performed in accordance with trust standards as defined by Federal law. Trust... 25 Indians 2 2010-04-01 2010-04-01 false What is a trust evaluation? 1000.354 Section 1000.354... Trust Evaluation Review Annual Trust Evaluations § 1000.354 What is a trust evaluation? A trust...

26 CFR 26.2654-1 - Certain trusts treated as separate trusts.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 26 Internal Revenue 14 2010-04-01 2010-04-01 false Certain trusts treated as separate trusts. 26... 1986 § 26.2654-1 Certain trusts treated as separate trusts. (a) Single trust treated as separate trusts—(1) Substantially separate and independent shares—(i) In general. If a single trust consists solely...

Trust Model of Wireless Sensor Networks and Its Application in Data Fusion

PubMed Central

Chen, Zhenguo; Tian, Liqin; Lin, Chuang

2017-01-01

In order to ensure the reliability and credibility of the data in wireless sensor networks (WSNs), this paper proposes a trust evaluation model and data fusion mechanism based on trust. First of all, it gives the model structure. Then, the calculation rules of trust are given. In the trust evaluation model, comprehensive trust consists of three parts: behavior trust, data trust, and historical trust. Data trust can be calculated by processing the sensor data. Based on the behavior of nodes in sensing and forwarding, the behavior trust is obtained. The initial value of historical trust is set to the maximum and updated with comprehensive trust. Comprehensive trust can be obtained by weighted calculation, and then the model is used to construct the trust list and guide the process of data fusion. Using the trust model, simulation results indicate that energy consumption can be reduced by an average of 15%. The detection rate of abnormal nodes is at least 10% higher than that of the lightweight and dependable trust system (LDTS) model. Therefore, this model has good performance in ensuring the reliability and credibility of the data. Moreover, the energy consumption of transmitting was greatly reduced. PMID:28350347

Moving from Outsider to Insider: Peer Status and Partnerships between Electricity Utilities and Residential Consumers

PubMed Central

Morris, Peter; Buys, Laurie; Vine, Desley

2014-01-01

An electricity demand reduction project based on comprehensive residential consumer engagement was established within an Australian community in 2008. By 2011, both the peak demand and grid supplied electricity consumption had decreased to below pre-intervention levels. This case study research explored the relationship developed between the utility, community and individual consumer from the residential customer perspective through qualitative research of 22 residential households. It is proposed that an energy utility can be highly successful at peak demand reduction by becoming a community member and a peer to residential consumers and developing the necessary trust, access, influence and partnership required to create the responsive environment to change. A peer-community approach could provide policymakers with a pathway for implementing pro-environmental behaviour for low carbon communities, as well as peak demand reduction, thereby addressing government emission targets while limiting the cost of living increases from infrastructure expenditure. PMID:24979234

Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.

PubMed

Morris, Peter; Buys, Laurie; Vine, Desley

2014-01-01

An electricity demand reduction project based on comprehensive residential consumer engagement was established within an Australian community in 2008. By 2011, both the peak demand and grid supplied electricity consumption had decreased to below pre-intervention levels. This case study research explored the relationship developed between the utility, community and individual consumer from the residential customer perspective through qualitative research of 22 residential households. It is proposed that an energy utility can be highly successful at peak demand reduction by becoming a community member and a peer to residential consumers and developing the necessary trust, access, influence and partnership required to create the responsive environment to change. A peer-community approach could provide policymakers with a pathway for implementing pro-environmental behaviour for low carbon communities, as well as peak demand reduction, thereby addressing government emission targets while limiting the cost of living increases from infrastructure expenditure.

Factors Influencing Consumers Intention for Online Grocery Shopping - A Proposed Framework

NASA Astrophysics Data System (ADS)

Pauzi, SFF; Thoo, AC; Tan, LC; Muharam, FM; Talib, NA

2017-06-01

Nowadays, Internet is one of the most popular platforms for people to do online shopping including grocery items. Many studies have been conducted to investigate the determinants of customer intentions for online grocery shopping. Till now, there is no consensus on what are the factors that actually influencing people to shop grocery items through Internet. This paper aims to explore the factors such as social influences, facilitating conditions, hedonic motivations, perceived risk and perceived trust that influence the consumer intention to purchase grocery online. Questionnaires will be the main instrument of the study and they will be distributed to target respondents using Internet survey. Respondents of the study will be selected using convenience sampling. After data collection, Statistical Package for the Social Sciences (SPSS) will be employed for data analysis. Overall, the result of the study is important to retailers to identify the important factors in increasing their customers’ intention to purchase grocery online.

Advanced Concepts for Pressure-Channel Reactors: Modularity, Performance and Safety

NASA Astrophysics Data System (ADS)

Duffey, Romney B.; Pioro, Igor L.; Kuran, Sermet

Based on an analysis of the development of advanced concepts for pressure-tube reactor technology, we adapt and adopt the pressure-tube reactor advantage of modularity, so that the subdivided core has the potential for optimization of the core, safety, fuel cycle and thermal performance independently, while retaining passive safety features. In addition, by adopting supercritical water-cooling, the logical developments from existing supercritical turbine technology and “steam” systems can be utilized. Supercritical and ultra-supercritical boilers and turbines have been operating for some time in coal-fired power plants. Using coolant outlet temperatures of about 625°C achieves operating plant thermal efficiencies in the order of 45-48%, using a direct turbine cycle. In addition, by using reheat channels, the plant has the potential to produce low-cost process heat, in amounts that are customer and market dependent. The use of reheat systems further increases the overall thermal efficiency to 55% and beyond. With the flexibility of a range of plant sizes suitable for both small (400 MWe) and large (1400 MWe) electric grids, and the ability for co-generation of electric power, process heat, and hydrogen, the concept is competitive. The choice of core power, reheat channel number and exit temperature are all set by customer and materials requirements. The pressure channel is a key technology that is needed to make use of supercritical water (SCW) in CANDU®1 reactors feasible. By optimizing the fuel bundle and fuel channel, convection and conduction assure heat removal using passive-moderator cooling. Potential for severe core damage can be almost eliminated, even without the necessity of activating the emergency-cooling systems. The small size of containment structure lends itself to a small footprint, impacts economics and building techniques. Design features related to Canadian concepts are discussed in this paper. The main conclusion is that development of SCW pressure-channel nuclear reactors is feasible and significant benefits can be expected over other thermal-energy systems.

The Need to Trust and to Trust More Wisely in Academe

ERIC Educational Resources Information Center

Bowman, Richard F.

2012-01-01

Where trust is an issue, there is no trust. Trust in diverse organizations has never been lower. A shadow of doubt stalks one's every decision to trust collegially and institutionally. Still, colleagues sense intuitively that institutions cannot function optimally without a bedrock level of trust. In academic life, trust is a form of social…

SPOC Benchmark Case: SNRE Model

DOE Office of Scientific and Technical Information (OSTI.GOV)

Vishal Patel; Michael Eades; Claude Russel Joyner II

The Small Nuclear Rocket Engine (SNRE) was modeled in the Center for Space Nuclear Research’s (CSNR) Space Propulsion Optimization Code (SPOC). SPOC aims to create nuclear thermal propulsion (NTP) geometries quickly to perform parametric studies on design spaces of historic and new NTP designs. The SNRE geometry was modeled in SPOC and a critical core with a reasonable amount of criticality margin was found. The fuel, tie-tubes, reflector, and control drum masses were predicted rather well. These are all very important for neutronics calculations so the active reactor geometries created with SPOC can continue to be trusted. Thermal calculations ofmore » the average and hot fuel channels agreed very well. The specific impulse calculations used historically and in SPOC disagree so mass flow rates and impulses differed. Modeling peripheral and power balance components that do not affect nuclear characteristics of the core is not a feature of SPOC and as such, these components should continue to be designed using other tools. A full paper detailing the available SNRE data and comparisons with SPOC outputs will be submitted as a follow-up to this abstract.« less

Trusting patients, trusting nurses.

PubMed

Sellman, Derek

2007-01-01

The general expectation that patients should be willing to trust nurses is rarely explored or challenged despite claims of diminishing public trust in social and professional institutions. Everyday meanings of trust take account of circumstance and suggest that our understanding of what it means to trust is contextually bound. However, in the context of health care, to trust implies a particular understanding which becomes apparent when abuses of this trust are reported and acknowledged as scandals. The predominant assumption in the literature that trust is something that occurs between equally competent adults cannot explain trust in nursing precisely because of the unequal power relationships between patients on the one hand and healthcare professionals on the other. Moreover, the tendency to conflate terms such as trust, reliance, confidence and so on suggests that confusion permeates discussions of trust in nursing. In this paper, I argue in support of Annette Baier's requirement of good will (or lack of ill will) as the essential feature of trust, and outline how this account (i) enables us to make the necessary distinctions between trust on the one hand and 'trust pretenders' on the other; and (ii) lays the foundations for understanding trust in relationships, such as those between patients and nurses, where power differentials exist.

Adequate trust avails, mistaken trust matters: on the moral responsibility of doctors as proxies for patients' trust in biobank research.

PubMed

Johnsson, Linus; Helgesson, Gert; Hansson, Mats G; Eriksson, Stefan

2013-11-01

In Sweden, most patients are recruited into biobank research by non-researcher doctors. Patients' trust in doctors may therefore be important to their willingness to participate. We suggest a model of trust that makes sense of such transitions of trust between domains and distinguishes adequate trust from mistaken trust. The unique position of doctors implies, we argue, a Kantian imperfect duty to compensate for patients' mistaken trust. There are at least three kinds of mistaken trust, each of which requires a different set of countermeasures. First, trust is mistaken when necessary competence is lacking; the competence must be developed or the illusion dispelled. Second, trust is irrational whenever the patient is mistaken about his actual reasons for trusting. Care must therefore be taken to support the patient's reasoning and moral agency. Third, some patients inappropriately trust doctors to recommend only research that will benefit them directly. Such trust should be counteracted by nurturing a culture where patients expect to be asked occasionally to contribute to the common good. © 2012 John Wiley & Sons Ltd.

Trust: the sublime duty in health care leadership.

PubMed

Piper, Llewellyn E

2010-01-01

Trust is the essence of human social existence. From the moment of birth, trust is the basic component in any human relationship and interaction. Trust is the Holy Grail for human confidence in others. From human survival to organizational survival, trust is the primordial bond. No organization is more dependent on trust than health care. This article views trust as the most basic fundamental quality for leadership. Trust is a sublime duty of a leader and the leadership of an organization. Leadership sets the culture of trust. Trust is the one quality that is essential for guiding an organization toward serving others. This article addresses trust from many perspectives. Trust is viewed from our subordinates, our peers, our superiors, and the public we serve. This article postulates how trust in an organization is the sublime duty of leadership that unites all human understanding and without it destroys all human relationships.

How does trust affect acceptance of a nuclear power plant (NPP): A survey among people living with Qinshan NPP in China

PubMed Central

Feldman, Marcus W.

2017-01-01

It is difficult to know whether different dimensions of trust have different effects on local residents’ acceptance of nuclear power plants (NPPs). In previous research such trust has been considered as a single dimensional concept. This paper divides trust into goodwill trust and competence trust, and we explore the ways in which trust affects acceptance of NPPs through structural equation modeling. A survey of 491 people was conducted in Haiyan County, China, where the Qinshan nuclear power plant is located. We find that goodwill trust is significantly correlated with competence trust, and each can indirectly promote residents’ acceptance of NPPs but by different paths. Goodwill trust improves acceptance of NPPs by decreasing risk perception, while competence trust improves acceptance of NPPs by increasing benefit perception. However, the associations between goodwill trust and benefit perception, competence trust and risk perception, are not significant. PMID:29176852

How does trust affect acceptance of a nuclear power plant (NPP): A survey among people living with Qinshan NPP in China.

PubMed

Xiao, Qunying; Liu, Huijun; Feldman, Marcus W

2017-01-01

It is difficult to know whether different dimensions of trust have different effects on local residents' acceptance of nuclear power plants (NPPs). In previous research such trust has been considered as a single dimensional concept. This paper divides trust into goodwill trust and competence trust, and we explore the ways in which trust affects acceptance of NPPs through structural equation modeling. A survey of 491 people was conducted in Haiyan County, China, where the Qinshan nuclear power plant is located. We find that goodwill trust is significantly correlated with competence trust, and each can indirectly promote residents' acceptance of NPPs but by different paths. Goodwill trust improves acceptance of NPPs by decreasing risk perception, while competence trust improves acceptance of NPPs by increasing benefit perception. However, the associations between goodwill trust and benefit perception, competence trust and risk perception, are not significant.

The Role of Trust in Information Science and Technology.

ERIC Educational Resources Information Center

Marsh, Stephen; Dibben, Mark R.

2003-01-01

Discusses the notion of trust as it relates to information science and technology, specifically user interfaces, autonomous agents, and information systems. Highlights include theoretical meaning of trust; trust and levels of analysis, including organizational trust; electronic commerce, user interfaces, and static trust; dynamic trust; and trust…

The relationship between trust in mass media and the healthcare system and individual health: evidence from the AsiaBarometer Survey

PubMed Central

Tokuda, Yasuharu; Fujii, Seiji; Jimba, Masamine; Inoguchi, Takashi

2009-01-01

Background Vertical and horizontal trust, as dimensions of social capital, may be important determinants of health. As mass media campaigns have been used extensively to promote healthy lifestyles and convey health-related information, high levels of individual trust in the media may facilitate the success of such campaigns and, hence, have a positive influence on health. However, few studies have investigated the relationship between trust levels in mass media, an aspect of vertical trust, and health. Methods Based on cross-sectional data of the general population from the AsiaBarometer Survey (2003–2006), we analyzed the relationship between self-rated health and trust in mass media, using a multilevel logistic model, adjusted for age, gender, marital status, income, education, occupation, horizontal trust, and trust in the healthcare system. Results In a total of 39082 participants (mean age 38; 49% male), 26808 (69%) were classified as in good health. By the levels of trust in mass media, there were 6399 (16%) who reported that they trust a lot, 16327 (42%) reporting trust to a degree, 9838 (25%) who do not really trust, 3307 (9%) who do not trust at all, and 191 (0.5%) who have not thought about it. In the multilevel model, trust in mass media was associated with good health (do not trust at all as the base group): the odds ratios (OR) of 1.16 (95% confidence interval (CI) = 1.05–1.27) for do not really trust; OR of 1.35 (95% CI = 1.23–1.49) for trust to a degree, and 1.57 (95% CI = 1.36–1.81) for trust a lot. Horizontal trust and trust in the healthcare system were also associated with health. Conclusion Vertical trust in mass media is associated with better health in Asian people. Since mass media is likely an important arena for public health, media trust should be enhanced to make people healthier. PMID:19161600

Performance Benefits for a Turboshaft Engine Using Nonlinear Engine Control Technology Investigated

NASA Technical Reports Server (NTRS)

Jones, Scott M.

2004-01-01

The potential benefits of nonlinear engine control technology applied to a General Electric T700 helicopter engine were investigated. This technology is being developed by the U.S. Navy SPAWAR Systems Center for a variety of applications. When used as a means of active stability control, nonlinear engine control technology uses sensors and small amounts of injected air to allow compressors to operate with reduced stall margin, which can improve engine pressure ratio. The focus of this study was to determine the best achievable reduction in fuel consumption for the T700 turboshaft engine. A customer deck (computer code) was provided by General Electric to calculate the T700 engine performance, and the NASA Glenn Research Center used this code to perform the analysis. The results showed a 2- to 5-percent reduction in brake specific fuel consumption (BSFC) at the three Sikorsky H-60 helicopter operating points of cruise, loiter, and hover.

Spent fuel pool storage calculations using the ISOCRIT burnup credit tool

DOE Office of Scientific and Technical Information (OSTI.GOV)

Kucukboyaci, Vefa; Marshall, William BJ J

2012-01-01

In order to conservatively apply burnup credit in spent fuel pool criticality safety analyses, Westinghouse has developed a software tool, ISOCRIT, for generating depletion isotopics. This tool is used to create isotopics data based on specific reactor input parameters, such as design basis assembly type; bounding power/burnup profiles; reactor specific moderator temperature profiles; pellet percent theoretical density; burnable absorbers, axial blanket regions, and bounding ppm boron concentration. ISOCRIT generates burnup dependent isotopics using PARAGON; Westinghouse's state-of-the-art and licensed lattice physics code. Generation of isotopics and passing the data to the subsequent 3D KENO calculations are performed in an automated fashion,more » thus reducing the chance for human error. Furthermore, ISOCRIT provides the means for responding to any customer request regarding re-analysis due to changed parameters (e.g., power uprate, exit temperature changes, etc.) with a quick turnaround.« less

Conversion of an 800 MW oil fired generating unit to burn Orimulsion

DOE Office of Scientific and Technical Information (OSTI.GOV)

Blum, J.; Halpin, M.; Morgan, D.

1998-07-01

Florida Power and Light Company (FPL) is proposing to convert the two existing 800 megawatt (MW) residual oil fired generating units at its Manatee Plant located in Parrish, Florida, to burn Ormulsion. Ormulsion is the registered trademark name for a mixture of water and a naturally occurring heavy hydrocarbon known as bitumen. Orimulsion, which originates in Venezuela, will be shipped to Port Manatee in double-hulled vessels, stored at FPL's existing Port Manatee Terminal, and transported via FPL's existing fuel pipeline to the Manatee Plant. The proposed conversion involves modifications of the existing fuel handling facilities, enhancements of the boiler heatmore » transfer surfaces and soot blowing system, and addition of new pollution control equipment. The Manatee Orimulsion conversion will result in overall environmental benefits and significant savings to FPL's customers. This paper summarizes the overall objectives of the project and briefly describes these modifications.« less

Conversion of an 800 MW oil fired generating unit to burn Orimulsion

DOE Office of Scientific and Technical Information (OSTI.GOV)

Blum, J.; Halpin, M.; Morgan, D.

1998-04-01

Florida Power & Light Company (FPL) is proposing to convert the two existing 800 megawatt (MW) residual oil fired generating units at its Manatee Plant located in Parrish, Florida, to burn Orimulsion. Orimulsion is the registered trademark name for a mixture of water and a naturally occurring heavy hydrocarbon known as bitumen. Orimulsion, which originates in Venezuela, will be shipped to Port Manatee in double-hulled vessels, stored at FPL`s existing Port Manatee Terminal, and transported via FPL`s existing fuel pipeline to the Manatee Plant. The proposed conversion involves modifications of the existing fuel handling facilities, enhancements of the boiler heatmore » transfer surfaces and soot blowing system, and addition of new pollution control equipment. The Manatee Orimulsion conversion will result in overall environmental benefits and significant savings to FPL`s customers. This paper summarizes the overall objectives of the project and briefly describes these modifications.« less

78 FR 53509 - Self-Regulatory Organizations; BATS Exchange, Inc.; Order Approving a Proposed Rule Change, as...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-29

... for the following securities: Index-Linked Exchangeable Notes; Equity Gold Shares; Trust Certificates; Commodity-Based Trust Shares; Currency Trust Shares; Commodity Index Trust Shares; Commodity Futures Trust Shares; Partnership Units; Trust Units; Managed Trust Securities; and Currency Warrants (together with...

Integrated Social and Quality of Service Trust Management of Mobile Groups in Ad Hoc Networks

DTIC Science & Technology

2013-01-01

high resiliency to malicious attacks and misbehaving nodes. Keywords—trust management; mobile ad hoc networks; QoS trust; social trust; trust...paper we address an importance issue of trust management protocol design for MANETs: trust bias minimization despite misbehaving nodes performing

78 FR 43251 - Grosvenor Alternative Funds Master Trust, et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-19

... Alternative Funds Master Trust, et al.; Notice of Application July 15, 2013. AGENCY: Securities and Exchange... Alternative Funds Master Trust (``Master Trust''), Grosvenor Alternative Funds (``GAF Trust''), and Grosvenor... calling (202) 551-8090. Applicants' Representations 1. The Master Trust \\1\\ and the GAF Trust...

78 FR 34410 - First Trust Exchange-Traded Fund, et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2013-06-07

...] First Trust Exchange-Traded Fund, et al.; Notice of Application June 3, 2013. AGENCY: Securities and... disclosure requirements. Applicants: First Trust Exchange-Traded Fund, First Trust Exchange- Traded Fund II, First Trust Exchange-Traded Fund III, First Trust Exchange-Traded Fund IV, First Trust Exchange-Traded...

Four Essential Practices for Building Trust

ERIC Educational Resources Information Center

Combs, Julie Peterson; Harris, Sandra; Edmonson, Stacey

2015-01-01

The presence of trust can enhance an organization's efforts to fulfill its mission, and the lack of trust can constrict those efforts. The authors offer four essential guidelines to help school leaders communicate in a way that builds trust. Build trust by understanding trust. Trusted leaders demonstrate care, character, and competence in their…

Are litter decomposition and fire linked through plant species traits?

PubMed

Cornelissen, Johannes H C; Grootemaat, Saskia; Verheijen, Lieneke M; Cornwell, William K; van Bodegom, Peter M; van der Wal, René; Aerts, Rien

2017-11-01

Contents 653 I. 654 II. 657 III. 659 IV. 661 V. 662 VI. 663 VII. 665 665 References 665 SUMMARY: Biological decomposition and wildfire are connected carbon release pathways for dead plant material: slower litter decomposition leads to fuel accumulation. Are decomposition and surface fires also connected through plant community composition, via the species' traits? Our central concept involves two axes of trait variation related to decomposition and fire. The 'plant economics spectrum' (PES) links biochemistry traits to the litter decomposability of different fine organs. The 'size and shape spectrum' (SSS) includes litter particle size and shape and their consequent effect on fuel bed structure, ventilation and flammability. Our literature synthesis revealed that PES-driven decomposability is largely decoupled from predominantly SSS-driven surface litter flammability across species; this finding needs empirical testing in various environmental settings. Under certain conditions, carbon release will be dominated by decomposition, while under other conditions litter fuel will accumulate and fire may dominate carbon release. Ecosystem-level feedbacks between decomposition and fire, for example via litter amounts, litter decomposition stage, community-level biotic interactions and altered environment, will influence the trait-driven effects on decomposition and fire. Yet, our conceptual framework, explicitly comparing the effects of two plant trait spectra on litter decomposition vs fire, provides a promising new research direction for better understanding and predicting Earth surface carbon dynamics. © 2017 The Authors. New Phytologist © 2017 New Phytologist Trust.

Changes to Cretaceous surface fire behaviour influenced the spread of the early angiosperms.

PubMed

Belcher, Claire M; Hudspith, Victoria A

2017-02-01

Angiosperms evolved and diversified during the Cretaceous period. Early angiosperms were short-stature weedy plants thought to have increased fire frequency and mortality in gymnosperm forest, aiding their own expansion. However, no explorations have considered whether the range of novel fuel types that diversified throughout the Cretaceous also altered fire behaviour, which should link more strongly to mortality than fire frequency alone. We measured ignitability and heat of combustion in analogue Cretaceous understorey fuels (conifer litter, ferns, weedy and shrubby angiosperms) and used these data to model palaeofire behaviour. Variations in ignition, driven by weedy angiosperms alone, were found to have been a less important feedback to changes in Cretaceous fire activity than previously estimated. Our model estimates suggest that fires in shrub and fern understories had significantly greater fireline intensities than those fuelled by conifer litter or weedy angiosperms, and whilst fern understories supported the most rapid fire spread, angiosperm shrubs delivered the largest amount of heat per unit area. The higher fireline intensities predicted by the models led to estimates of enhanced scorch of the gymnosperm canopy and a greater chance of transitioning to crown fires. Therefore, changes in fire behaviour driven by the addition of new Cretaceous fuel groups may have assisted the angiosperm expansion. © 2016 The Authors. New Phytologist © 2016 New Phytologist Trust.

The Types of Trust Involved in American Muslim Healthcare Decisions: An Exploratory Qualitative Study.

PubMed

Padela, Aasim I; Pruitt, Liese; Mallick, Saleha

2017-08-01

Trust in physicians and the healthcare system underlies some disparities noted among minority populations, yet a descriptive typology of different types of trust informing healthcare decisions among minority populations is limited. Using data from 13 focus groups with 102 American Muslims, we identified the types and influence of trust in healthcare decision-making. Participants conveyed four types of trust implicating their health-seeking behaviors-(I) trust in allopathic medicine, (II) trust in God, (III) trust in personal relationships, and (IV) trust in self. Healthcare disparity research can benefit from assessing how these types of trust are associated with health outcomes among minority populations so as to inform intervention programs that seek to enhance trust as a means to improve community health.

A solar fuels roadmap for Australia - study outcomes

NASA Astrophysics Data System (ADS)

Hinkley, James T.; McNaughton, Robbie K.; Hayward, Jennifer A.; Lovegrove, Keith

2017-06-01

This paper summarises the key findings and recommendations of a 3.5 year study into the research, development and demonstration priorities to establish a solar fuels industry in Australia. While Australia has one of the best solar resources in the world, it also has an abundance of conventional fuels such as coal and natural gas. The country is heavily dependent on fossil fuels for its primary energy supply and international trade, and is seeking pathways to reduce emissions intensity. While renewable electricity will be able to displace fossil fuels in the electricity sector, this only addresses about 16% of energy consumption by end use. Concentrating solar fuels (CSF) are produced either in full or in part from concentrated solar energy, and can provide either complete or partial reduction of the CO2 emissions associated with energy consumption. Our study reviewed the various potential solar thermal technology pathways and feedstocks available to produce a range of CSF products such as hydrogen, ammonia, methanol and synthetic gasoline or diesel. We conducted what we believe to be the broadest and most sophisticated evaluation of the many options to identify those that are most prospective, including an evaluation of the expected final fuel costs. The study identified the following opportunities for CSF: • Australia: substitution of imported liquid fuels (gasoline and diesel) with synthetic CSF options would provide fuel security through the utilization of domestic resources. Ammonia is also a potentially attractive CSF product as it is produced in large quantities for fertilisers and explosives. • Export markets: Australia has significant trading relationships with many Asian countries in the energy domain, and CSF fuels could provide a long term future to enable such relationships to continue - or grow - in a carbon constrained world. Japan in particular is considering how to transition to a hydrogen economy, and could be a customer for CSF hydrogen or possibly ammonia as a hydrogen carrier or future fuel.The project recommended that Australia continue to develop a range of CSF technologies to provide a pathway to progressive decarbonisation. In the short to medium term, solar fossil hybrids can produce conventional fuels at costs comparable to crude oil derived counterparts (at ˜100 barrel). In the longer term, redox cycles have the potential to provide CO2 neutral fuels from solar energy alone.

From the general to the specific: How social trust motivates relational trust.

PubMed

Robbins, Blaine G

2016-01-01

When people form beliefs about the trustworthiness of others with respect to particular matters (i.e., when individuals trust), theory suggests that they rely on preexistent cognitive schemas regarding the general cooperativeness of individuals and organizations (i.e., social trust). In spite of prior work, the impact of social trust on relational trust-or what Russell Hardin (2002) calls trust as a three-part relation where actor A trusts actor B with reference to matter Y-is not well established. Four vignette experiments were administered to Amazon.com Mechanical Turk workers (N = 1388 and N = 1419) and to public university undergraduate students (N = 995 and N = 956) in order to investigate the relationship between social trust and relational trust. Measures of general social trust and particular social trust produced statistically equivalent effects that were positively associated with relational trust. Political trust, however, was statistically unrelated to relational trust. These results support the idea that people rely on schemas and stereotypes concerned with the general cooperativeness and helpfulness of others when forming beliefs about another person's trustworthiness with respect to a particular matter at hand. Copyright © 2015 Elsevier Inc. All rights reserved.

Production cost analysis of Euphorbia lathyris. Final report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Mendel, D.A.; Schooley, F.A.; Dickenson, R.L.

1979-08-01

The purpose of SRI's study was to estimate the costs of producing Euphorbia in commercial quantities in five regions of the United States, which include both irrigated and nonirrigated areas. The study assumed that a uniform crop yield could be achieved in the five regions by varying the quantities of production inputs. Therefore, the production costs estimates, which are based on fourth quarter 1978 dollars, include both fixed and variable costs for each region. Doane's Machinery Custom Rates for 1978 were used to estimate all variable costs except materials, which were estimated separately. Custom rates are determined by members ofmore » the Doane Countywide Farm Panel, a group of farmers specifically selected to represent the various sizes and types of commercial farms found throughout the country. The rates reported are the most recent rates the panel members had either paid, charged, or known for certain a second party had paid or charged. Custom rates for any particular operation include equipment operating costs (fuel, lubrication, and repairs), equipment ownership costs (depreciation, taxes, interest), as well as a labor charge for the operator. Custom rates are regionally specific and thereby assist the accuracy of this analysis. Fixed costs include land, management, and transportation of the plant material to a conversion facility. When appropriate, fixed costs were regionally specific. Changes in total production costs over future time periods were not addressed. The total estimated production costs of Euphorbia in each region were compared with production costs for corn and alfalfa in the same regions. Finally, the effects on yield and costs of changes in the production inputs were estimated.« less

Trust and Influence

DTIC Science & Technology

2012-03-05

DISTRIBUTION A: Approved for public release; distribution is unlimited. Program Trends •Trust in Autonomous Systems • Cross - cultural Trust...Trust & trustworthiness are independent (Mayer et al, 1995) •Trust is relational •Humans in cross - cultural interactions •Complex human-machine...Interpersonal Trustworthiness •Ability •Benevolence •Integrity Trust Metrics Cross - Cultural Trust Issues Human-Machine Interactions Autonomous

77 FR 45381 - Cash Account Trust, et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2012-07-31

..., DWS Market Trust, DWS Money Funds, DWS Money Market Trust, DWS Municipal Trust, DWS Portfolio Trust, DWS Securities Trust, DWS State Tax-Free Income Series, DWS Target Date Series, DWS Target Fund, DWS Tax Free Trust, DWS Value Series, Inc., DWS Variable Series I, DWS Variable Series II, Investors Cash...

Managing healthcare information: analyzing trust.

PubMed

Söderström, Eva; Eriksson, Nomie; Åhlfeldt, Rose-Mharie

2016-08-08

Purpose - The purpose of this paper is to analyze two case studies with a trust matrix tool, to identify trust issues related to electronic health records. Design/methodology/approach - A qualitative research approach is applied using two case studies. The data analysis of these studies generated a problem list, which was mapped to a trust matrix. Findings - Results demonstrate flaws in current practices and point to achieving balance between organizational, person and technology trust perspectives. The analysis revealed three challenge areas, to: achieve higher trust in patient-focussed healthcare; improve communication between patients and healthcare professionals; and establish clear terminology. By taking trust into account, a more holistic perspective on healthcare can be achieved, where trust can be obtained and optimized. Research limitations/implications - A trust matrix is tested and shown to identify trust problems on different levels and relating to trusting beliefs. Future research should elaborate and more fully address issues within three identified challenge areas. Practical implications - The trust matrix's usefulness as a tool for organizations to analyze trust problems and issues is demonstrated. Originality/value - Healthcare trust issues are captured to a greater extent and from previously unchartered perspectives.

Explaining the justice-performance relationship: trust as exchange deepener or trust as uncertainty reducer?

PubMed

Colquitt, Jason A; Lepine, Jeffery A; Piccolo, Ronald F; Zapata, Cindy P; Rich, Bruce L

2012-01-01

Past research has revealed significant relationships between organizational justice dimensions and job performance, and trust is thought to be one mediator of those relationships. However, trust has been positioned in justice theorizing in 2 different ways, either as an indicator of the depth of an exchange relationship or as a variable that reflects levels of work-related uncertainty. Moreover, trust scholars distinguish between multiple forms of trust, including affect- and cognition-based trust, and it remains unclear which form is most relevant to justice effects. To explore these issues, we built and tested a more comprehensive model of trust mediation in which procedural, interpersonal, and distributive justice predicted affect- and cognition-based trust, with those trust forms predicting both exchange- and uncertainty-based mechanisms. The results of a field study in a hospital system revealed that the trust variables did indeed mediate the relationships between the organizational justice dimensions and job performance, with affect-based trust driving exchange-based mediation and cognition-based trust driving uncertainty-based mediation.

Chapter 23: Combined Heat and Power Evaluation Protocol. The Uniform Methods Project: Methods for Determining Energy Efficiency Savings for Specific Measures

DOE Office of Scientific and Technical Information (OSTI.GOV)

Kurnik, Charles W.; Simons, George; Barsun, Stephan

The main focus of most evaluations is to determine the energy-savings impacts of the installed measure. This protocol defines a combined heat and power (CHP) measure as a system that sequentially generates both electrical energy and useful thermal energy from one fuel source at a host customer's facility or residence. This protocol is aimed primarily at regulators and administrators of ratepayer-funded CHP programs; however, project developers may find the protocol useful to understand how CHP projects are evaluated.

Clinical engineering department strategic graphical dashboard to enhance maintenance planning and asset management.

PubMed

Sloane, Elliot; Rosow, Eric; Adam, Joe; Shine, Dave

2005-01-01

The Clinical Engineering (a.k.a. Biomedical Engineering) Department has heretofore lagged in adoption of some of the leading-edge information system tools used in other industries. This present application is part of a DOD-funded SBIR grant to improve the overall management of medical technology, and describes the capabilities that Strategic Graphical Dashboards (SGDs) can afford. This SGD is built on top of an Oracle database, and uses custom-written graphic objects like gauges, fuel tanks, and Geographic Information System (GIS) maps to improve and accelerate decision making.

NASA Fuel Tank Wireless Power and Signal Study

NASA Technical Reports Server (NTRS)

Merrill, Garrick

2015-01-01

Hydro Technologies has developed a custom electronics and mechanical framework for interfacing with off-the-shelf sensors to achieve through barrier sensing solutions. The core project technology relies on Hydro Technologies Wireless Power and Signal Interface (Wi psi) System for transmitting data and power wirelessly using magnetic fields. To accomplish this, Wi psi uses a multi-frequency local magnetic field to produce magnetic fields capable of carrying data and power through almost any material such as metals, seawater, concrete, and air. It will also work through layers of multiple materials.

Impact of signals and experience on trust and trusting behavior.

PubMed

Chen, Ying-Hueih; Chien, Shu-Hua; Wu, Jyh-Jeng; Tsai, Pei-Yin

2010-10-01

Trust is an essential factor that drives virtual interaction and transactions on the Internet. Researchers have investigated the trust development process, and identified several important factors that form the basis for trust. This research combines the signal perspective and trust theory to examine the impact of market signals and past experience on trust formation and trusting behavior. Three market signals, including brand image, Web-site investment, and privacy policies, are identified and empirically tested to determine their impact on consumer trust. Based on 322 active Web users, the quantitative results suggest that brand image, Web-site investment, privacy policies, and past experience all positively impact trust formation. Furthermore, trust shows a positive effect on Web-site stickiness. Both theoretical and practical implications of the results are also offered.

Building an alternative fuel refueling network: How many stations are needed and where should they be placed?

NASA Astrophysics Data System (ADS)

Nicholas, Michael Anselm

Gasoline stations are so numerous that the fear of running out of fuel is likely not a top concern among drivers. This may not be the case with the introduction of a new alternative fuel such as hydrogen or electricity. The next three chapters, originally written as peer reviewed journal papers[1,2,3], examine the characteristics of refueling in today's gasoline network and compares these characteristics to hypothetical new alternative fuel networks. Together, they suggest that alternative fuel networks with many fewer stations than exist in the gasoline network could be acceptable to future consumers. This acceptability is measured in three ways. The first chapter examines the distance from home to the nearest station and finds that if alternative fuel stations were one-third as numerous as gasoline stations, the travel time to the nearest station was virtually identical to that of gasoline stations. The results suggest that even for station networks numbering only one-twentieth the current number of outlets, the difference in travel time with respect to gasoline is relatively small. Acceptability was examined in the second chapter by analyzing the spatial refueling patterns of gasoline. This reveals that the volume of fuel sold is greater around the highways and that the route from home to the nearest highway entrance may account for a large portion of refueling. This suggests that the first alternative fuel stations could be sited along the highway near entrances and could provide acceptable access to fuel for those who use these highway entrances to access the wider region. Subsequent stations could be sited closer to the homes of customers. The third chapter estimates acceptability, measured in terms of initial vehicle purchase price, of refueling away from one's own town. A pilot survey using a map-based questionnaire was distributed to 20 respondents. Respondents chose ten stations locations to enable their most important destinations. The alternative fuel vehicle was then compared to the equivalent gasoline vehicle. The effect on initial purchase price of the vehicle is estimated when some or all of these stations are available. Single-vehicle households put a higher premium on station availability than multi-vehicle households.

Influence of the membrane ion exchange capacity on the catalyst layer of proton exchange membrane fuel cell

NASA Astrophysics Data System (ADS)

Navessin, Titichai

2005-07-01

This work investigated the effect of ion exchange capacity (IEC) of polymer electrolyte membranes (PEM) on the PEM fuel cell cathode catalyst layer. A series of radiation grafted ethylene tetrafluoroethylene-g-polystyrene sulfonic acid (ETFE-g-PSSA) membranes was used to provide a systematic variation of IEC. A method to fabricate gas diffusion electrodes (GDEs) was adapted and custom-made GDEs with known compositions were prepared. Oxygen electrochemistry, mass transport properties, water absorption behaviour and proton conductivity were studied in relation to the IEC. Electrochemical characterization including cyclic voltammetry, electrochemical impedance spectroscopy and linear sweep voltammetry were employed. The agglomerate model for cathodes was adapted and used to extract mass transport parameters from experimental results. Prior to investigation in fuel cell systems, studies were performed in a half-fuel cell, which simplified complicating parameters associated with fuel cell operation. It was found that membranes with higher IEC resulted in a higher active surface area of electrode. In contrast, they exhibited lower oxygen reduction performance. The extracted effective diffusion coefficient of oxygen and O2 solubility in the catalyst layer was used to estimate the extent of flooding, which revealed that ˜67--70% of void space was filled with water. The membrane's IEC regulates the extent of flooding of the cathode, which in turn affects its electrochemical characteristics. The investigation under operating fuel cell conditions revealed an increase in fuel cell performance with increasing IEC---a contradicting trend to that found for the half-fuel cell. This is explained by the interplay of electroosmotic flux and hydraulic counterflux in the membrane which affects water management in the membrane electrode assembly (MEA). The influence was most significant in the cathode catalyst layer, where it affects mass transport and electrochemical characteristics. It was found that the higher IEC facilitated better water management in MEAs. Comparing results obtained with half fuel cell and fuel cell systems revealed insights into the state of hydration and effective use of Pt in the catalyst layer. The two types of measurements provide a convenient approach to study the interplay of different mechanisms of water flux in the membrane.

Trust in automation: integrating empirical evidence on factors that influence trust.

PubMed

Hoff, Kevin Anthony; Bashir, Masooda

2015-05-01

We systematically review recent empirical research on factors that influence trust in automation to present a three-layered trust model that synthesizes existing knowledge. Much of the existing research on factors that guide human-automation interaction is centered around trust, a variable that often determines the willingness of human operators to rely on automation. Studies have utilized a variety of different automated systems in diverse experimental paradigms to identify factors that impact operators' trust. We performed a systematic review of empirical research on trust in automation from January 2002 to June 2013. Papers were deemed eligible only if they reported the results of a human-subjects experiment in which humans interacted with an automated system in order to achieve a goal. Additionally, a relationship between trust (or a trust-related behavior) and another variable had to be measured. All together, 101 total papers, containing 127 eligible studies, were included in the review. Our analysis revealed three layers of variability in human-automation trust (dispositional trust, situational trust, and learned trust), which we organize into a model. We propose design recommendations for creating trustworthy automation and identify environmental conditions that can affect the strength of the relationship between trust and reliance. Future research directions are also discussed for each layer of trust. Our three-layered trust model provides a new lens for conceptualizing the variability of trust in automation. Its structure can be applied to help guide future research and develop training interventions and design procedures that encourage appropriate trust. © 2014, Human Factors and Ergonomics Society.

77 FR 16873 - First Trust Exchange-Traded Fund, et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-22

...] First Trust Exchange-Traded Fund, et al.; Notice of Application March 15, 2012. AGENCY: Securities and... exemption from sections 17(a)(1) and (a)(2) of the Act. Applicants: First Trust Exchange-Traded Fund (the ``Initial Trust''), First Trust Exchange-Traded Fund II (``Trust II''), First Trust Exchange-Traded Fund III...

The Relationship between Collective Student Trust and Student Achievement

ERIC Educational Resources Information Center

Casper, David Carl

2012-01-01

The relationship between collective student trust and student achievement was tested in a sample of 1,748 5th grade students in 34 Title I elementary schools in an urban and urban fringe district. Trust was defined, the conditions of trust described, and the facets of trust discussed. Collective trust was distinguished from relational trust and…

Community Microgrid Scheduling Considering Network Operational Constraints and Building Thermal Dynamics

DOE Office of Scientific and Technical Information (OSTI.GOV)

Liu, Guodong; Ollis, Thomas B.; Xiao, Bailu

Here, this paper proposes a Mixed Integer Conic Programming (MICP) model for community microgrids considering the network operational constraints and building thermal dynamics. The proposed optimization model optimizes not only the operating cost, including fuel cost, purchasing cost, battery degradation cost, voluntary load shedding cost and the cost associated with customer discomfort due to room temperature deviation from the set point, but also several performance indices, including voltage deviation, network power loss and power factor at the Point of Common Coupling (PCC). In particular, the detailed thermal dynamic model of buildings is integrated into the distribution optimal power flow (D-OPF)more » model for the optimal operation of community microgrids. The heating, ventilation and air-conditioning (HVAC) systems can be scheduled intelligently to reduce the electricity cost while maintaining the indoor temperature in the comfort range set by customers. Numerical simulation results show the effectiveness of the proposed model and significant saving in electricity cost could be achieved with network operational constraints satisfied.« less

Turbomachine Sealing and Secondary Flows. Part 1; Review of Sealing Performance, Customer, Engine Designer, and Research Issues

NASA Technical Reports Server (NTRS)

Hendricks, R. C.; Steinetz, B. M.; Braun, M. J.

2004-01-01

Although forces outside our control shape our industry, turbomachine sealing research, design, and customer agendas established in 1978 by Ludwig, Campbell, and Smith in terms of specific fuel consumption and performance remain as objectives today. Advances have been made because failures of the space shuttle main engine turbomachinery ushered in a new understanding of sealing in high-power-density systems. Further, it has been shown that changes in sealing, especially for high-pressure rotors, dramatically change the performance of the entire engine or turbomachine. Maintaining seal leakages and secondary flows within engine design specifications remains the most efficient and cost effective way to enhance performance and minimize maintenance costs. This three-part review summarizes experiences, ideas, successes, and failures by NASA and the U.S. aerospace industry in secondary flow management in advanced turbomachinery. Part 1 presents system sealing, part 2 system rotordynamics, and part 3 modeling, with some overlap of each part.

Community Microgrid Scheduling Considering Network Operational Constraints and Building Thermal Dynamics

DOE PAGES

Liu, Guodong; Ollis, Thomas B.; Xiao, Bailu; ...

2017-10-10

Here, this paper proposes a Mixed Integer Conic Programming (MICP) model for community microgrids considering the network operational constraints and building thermal dynamics. The proposed optimization model optimizes not only the operating cost, including fuel cost, purchasing cost, battery degradation cost, voluntary load shedding cost and the cost associated with customer discomfort due to room temperature deviation from the set point, but also several performance indices, including voltage deviation, network power loss and power factor at the Point of Common Coupling (PCC). In particular, the detailed thermal dynamic model of buildings is integrated into the distribution optimal power flow (D-OPF)more » model for the optimal operation of community microgrids. The heating, ventilation and air-conditioning (HVAC) systems can be scheduled intelligently to reduce the electricity cost while maintaining the indoor temperature in the comfort range set by customers. Numerical simulation results show the effectiveness of the proposed model and significant saving in electricity cost could be achieved with network operational constraints satisfied.« less

New information and social trust: asymmetry and perseverance of attributions about hazard managers.

PubMed

Cvetkovich, George; Siegrist, Michael; Murray, Rachel; Tragesser, Sarah

2002-04-01

It has been argued that news about negative events has a much stronger effect on decreasing social trust than does news about positive events on increasing it. This asymmetry principle of trust was investigated in two surveys that also investigated the perseverance of trust. The possibility that established trust attributions persevere in the face of new information raises questions about the limits of trust asymmetry. The two studies yielded evidence that both type of news (good versus bad) and initial general trust in the nuclear power industry or the food supply industry affected level of trust. Compared to individuals trusting the industry, those distrusting the industry exhibited less trust following both bad and good news events. Study I also found that judged informativeness and judged positiveness of news events were affected by type of news and general trust of the industry. Individuals low in general trust of the nuclear power industry judged both bad news and good news as less positive than did those high in general trust. Those low in general trust judged bad news as more informative than good news and than did those high in general trust. An important implication of the perseverance of trust is to focus attention on including not only the effects of information about specific events and actions, but also on the judgment processes underlying social trust. The Salient Value Similarity model is suggested as one way of accounting for these psychological processes.

Interpersonal Trust across Six Asia-Pacific Countries: Testing and Extending the ‘High Trust Society’ and ‘Low Trust Society’ Theory

PubMed Central

Ward, Paul R.; Mamerow, Loreen; Meyer, Samantha B.

2014-01-01

Background Trust is regarded as a necessary component for the smooth running of society, although societal and political modernising processes have been linked to an increase in mistrust, potentially signalling social and economic problems. Fukuyama developed the notion of ‘high trust’ and ‘low trust’ societies, as a way of understanding trust within different societies. The purpose of this paper is to empirically test and extend Fukuyama’s theory utilising data on interpersonal trust in Taiwan, Hong Kong, South Korea, Japan, Australia and Thailand. This paper focuses on trust in family, neighbours, strangers, foreigners and people with a different religion. Methods Cross-sectional surveys were undertaken in 2009–10, with an overall sample of 6331. Analyses of differences in overall levels of trust between countries were undertaken using Chi square analyses. Multivariate binomial logistic regression analysis was undertaken to identify socio-demographic predictors of trust in each country. Results Our data indicate a tripartite trust model: ‘high trust’ in Australia and Hong Kong; ‘medium trust’ in Japan and Taiwan; and ‘low trust’ in South Korea and Thailand. Trust in family and neighbours were very high across all countries, although trust in people with a different religion, trust in strangers and trust in foreigners varied considerably between countries. The regression models found a consistent group of subpopulations with low trust across the countries: people on low incomes, younger people and people with poor self-rated health. The results were conflicting for gender: females had lower trust in Thailand and Hong Kong, although in Australia, males had lower trust in strangers, whereas females had lower trust in foreigners. Conclusion This paper identifies high, medium and low trust societies, in addition to high and low trusting population subgroups. Our analyses extend the seminal work of Fukuyama, providing both corroboration and refutation for his theory. PMID:24760052

Does Trust Beget Trustworthiness? Trust and Trustworthiness in Two Games and Two Cultures: A Research Note

ERIC Educational Resources Information Center

Kiyonari, Toko; Yamagishi, Toshio; Cook, Karen S.; Cheshire, Coye

2006-01-01

An important unanswered question in the empirical literature on trust is whether trusting begets trustworthiness. In two experimental games, with Japanese and American participants, respectively, we compared trust and trustworthiness to provide an answer to this question. The trustee in the standard Trust Game knows that he or she is trusted,…

Drawing on a Knowledge-Based Trust Perspective to Examine and Conceptualize within-School Trust Development by Principals

ERIC Educational Resources Information Center

Cosner, Shelby

2010-01-01

Research has revealed the importance of trust to schools and pointed to the central role that principals play in cultivating within-school trust, yet less is known about the ways that principals cultivate such trust. Moreover, divergent perspectives and varied contexts for examining trust have limited the transfer of trust scholarship to practice…

Coping with coal quality impacts on power plant operation and maintenance

DOE Office of Scientific and Technical Information (OSTI.GOV)

Hatt, R.

1998-12-31

The electric power industry is rapidly changing due to deregulation. The author was present one hot day in June of this year, when a southeastern utility company was selling electricity for $5,000.00 per megawatt with $85.00 cost. Typical power cost range from the mid teens at night to about $30.00 on a normal day. The free market place will challenge the power industry in many ways. Fuel is the major cost in electric power. In a regulated industry the cost of fuel was passed on to the customers. Fuels were chosen to minimize problems such as handling, combustion, ash depositsmore » and other operational and maintenance concerns. Tight specifications were used to eliminate or minimize coals that caused problems. These tight specifications raised the price of fuel by minimizing competition. As the power stations become individual profit centers, plant management must take a more proactive role in fuel selection. Understanding how coal quality impacts plant performance and cost, allows better fuel selection decisions. How well plants take advantage of their knowledge may determine whether they will be able to compete in a free market place. The coal industry itself can provide many insights on how to survive in this type of market. Coal mines today must remain competitive or be shut down. The consolidation of the coal industry indicates the trends that can occur in a competitive market. These trends have already started, and will continue in the utility industry. This paper will discuss several common situations concerning coal quality and potential solutions for the plant to consider. All these examples have mill maintenance and performance issues in common. This is indicative of how important pulverizers are to the successful operation of a power plant.« less

Characterizations of Deposited Ash During Co-Firing of White Pine and Lignite in Fluidized Bed Combustor

NASA Astrophysics Data System (ADS)

Shao, Yuanyuan; Zhu, Jesse; Preto, Fernando; Tourigny, Guy; Wang, Jinsheng; Badour, Chadi; Li, Hanning; Xu, Chunbao Charles

Characterizations of ash deposits from co-firing/co-combusting of a woody biomass (i.e., white pine) and lignite coal were investigated in a fluidized-bed combustor using a custom designed air-cooled probe installed in the freeboard region of the reactor. Ash deposition behaviors on a heat transfer surface were comprehensively investigated and discussed under different conditions including fuel type, fuel blending ratios (20-80% biomass on a thermal basis), and moisture contents. For the combustion of 100% lignite, the compositions of the deposited ash were very similar to those of the fuel ash, while in the combustion of 100% white pine pellets or sawdust the deposited ash contained a much lower contents of CaO, SO3, K2O and P2O5 compared with the fuel ash, but the deposited ash was enriched with SiO2, Al2O3 and MgO. A small addition of white pine (20% on a heat input basis) to the coal led to the highest ash deposition rates likely due to the strong interaction of the CaO and MgO (from the biomass ash) with the alumina and silica (from the lignite ash) during the co-combustion process, evidenced by the detection of high concentrations of calcium/magnesium sulfates, aluminates and silicates in the ash deposits. Interestingly, co-firing of white pine pellets and lignite at a 50% blending ratio led to the lowest ash deposition rates. Ash deposition rates in combustion of fuels as received with a higher moisture content was found to be much lower than those of oven-dried fuels.

Polymorphism of the Oxytocin Receptor Gene Modulates Behavioral and Attitudinal Trust among Men but Not Women.

PubMed

Nishina, Kuniyuki; Takagishi, Haruto; Inoue-Murayama, Miho; Takahashi, Hidehiko; Yamagishi, Toshio

2015-01-01

A relationship between the oxytocin receptor gene (OXTR) and behavioral and attitudinal trust has been suggested, but the nature of this relationship has not yet been established. We obtained behavioral trust data from 470 Japanese participants (242 women) aged 20-59 years, together with their levels of general trust and personality traits (NEO-FFI). Saliva buccal swabs were collected from 411 of these 470 participants and used for genotyping of OXTR rs53576. Our participants were found to have more AA alleles (40%) than GG alleles (12%). The GG men were more trusting and also rated higher on attitudinal trust than AA men, and this difference did not diminish when personality traits were controlled for. However, this pattern was not observed among women. In addition, controlling for attitudinal trust reduced the difference in behavioral trust among men to a non-significant level, but the difference in attitudinal trust remained significant when behavioral trust was controlled. These results indicate that the OXTR genotype affects attitudinal trust as part of an individual's relatively stable disposition, and further affects behavioral trust through changes in attitudinal trust.

Recovery of Utility Fixed Costs: Utility, Consumer, Environmental and Economist Perspectives

DOE Office of Scientific and Technical Information (OSTI.GOV)

Wood, Lisa; Hemphill, Ross; Howat, John

Utilities recover costs for providing electric service to retail customers through a combination of rate components that together comprise customers’ monthly electric bills. Rates and rate designs are set by state regulators and vary by jurisdiction, utility and customer class. In addition to the fundamental tenet of setting fair and reasonable rates, rate design balances economic efficiency, equity and fairness, customer satisfaction, utility revenue stability, and customer price and bill stability.1 At the most basic level, retail electricity bills in the United States typically include a fixed monthly customer charge — a set dollar amount regardless of energy usage —more » and a volumetric energy charge for each kilowatt-hour consumed.2 The energy charge may be flat across all hours, vary by usage level (for example, higher rates at higher levels of usage), or vary based on time of consumption.3 While some utility costs, such as fuel costs, clearly vary according to electricity usage, other costs are “fixed” over the short run — generally, those that do not vary over the course of a year. Depending on your point of view, and whether the state’s electricity industry has been restructured or remains vertically integrated, the set of costs that are “fixed” may be quite limited. Or the set may extend to all capacity costs for generation, transmission and distribution. In the long run, all costs are variable. In the context of flat or declining loads in some regions, utilities are proposing a variety of changes to retail rate designs, particularly for residential customers, to recover fixed costs. In this report, authors representing utility (Chapter 1), consumer (Chapter 2), environmentalist (Chapter 3) and economist (Chapter 4) perspectives discuss fixed costs for electric utilities and set out their principles for recovering those costs. The table on the next page summarizes each author’s relative preferences for various options for fixed cost recovery, some of which may be used in combination.4 The specific design of any ratemaking option matters crucially, so a general preference for a given option does not indicate support for any particular application.« less

I trust it, but I don't know why: effects of implicit attitudes toward automation on trust in an automated system.

PubMed

Merritt, Stephanie M; Heimbaugh, Heather; LaChapell, Jennifer; Lee, Deborah

2013-06-01

This study is the first to examine the influence of implicit attitudes toward automation on users' trust in automation. Past empirical work has examined explicit (conscious) influences on user level of trust in automation but has not yet measured implicit influences. We examine concurrent effects of explicit propensity to trust machines and implicit attitudes toward automation on trust in an automated system. We examine differential impacts of each under varying automation performance conditions (clearly good, ambiguous, clearly poor). Participants completed both a self-report measure of propensity to trust and an Implicit Association Test measuring implicit attitude toward automation, then performed an X-ray screening task. Automation performance was manipulated within-subjects by varying the number and obviousness of errors. Explicit propensity to trust and implicit attitude toward automation did not significantly correlate. When the automation's performance was ambiguous, implicit attitude significantly affected automation trust, and its relationship with propensity to trust was additive: Increments in either were related to increases in trust. When errors were obvious, a significant interaction between the implicit and explicit measures was found, with those high in both having higher trust. Implicit attitudes have important implications for automation trust. Users may not be able to accurately report why they experience a given level of trust. To understand why users trust or fail to trust automation, measurements of implicit and explicit predictors may be necessary. Furthermore, implicit attitude toward automation might be used as a lever to effectively calibrate trust.

26 CFR 301.7701-4 - Trusts.

Code of Federal Regulations, 2014 CFR

2014-04-01

...) Environmental remediation trusts. (1) An environmental remediation trust is considered a trust for purposes of... trust is collecting and disbursing amounts for environmental remediation of an existing waste site to... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...

26 CFR 301.7701-4 - Trusts.

Code of Federal Regulations, 2011 CFR

2011-04-01

...) Environmental remediation trusts. (1) An environmental remediation trust is considered a trust for purposes of... trust is collecting and disbursing amounts for environmental remediation of an existing waste site to... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...

26 CFR 301.7701-4 - Trusts.

Code of Federal Regulations, 2012 CFR

2012-04-01

...) Environmental remediation trusts. (1) An environmental remediation trust is considered a trust for purposes of... trust is collecting and disbursing amounts for environmental remediation of an existing waste site to... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...

26 CFR 301.7701-4 - Trusts.

Code of Federal Regulations, 2013 CFR

2013-04-01

...) Environmental remediation trusts. (1) An environmental remediation trust is considered a trust for purposes of... trust is collecting and disbursing amounts for environmental remediation of an existing waste site to... federal, state, or local environmental laws for environmental remediation of the waste site; and the trust...

A robust trust establishment scheme for wireless sensor networks.

PubMed

Ishmanov, Farruh; Kim, Sung Won; Nam, Seung Yeob

2015-03-23

Security techniques like cryptography and authentication can fail to protect a network once a node is compromised. Hence, trust establishment continuously monitors and evaluates node behavior to detect malicious and compromised nodes. However, just like other security schemes, trust establishment is also vulnerable to attack. Moreover, malicious nodes might misbehave intelligently to trick trust establishment schemes. Unfortunately, attack-resistance and robustness issues with trust establishment schemes have not received much attention from the research community. Considering the vulnerability of trust establishment to different attacks and the unique features of sensor nodes in wireless sensor networks, we propose a lightweight and robust trust establishment scheme. The proposed trust scheme is lightweight thanks to a simple trust estimation method. The comprehensiveness and flexibility of the proposed trust estimation scheme make it robust against different types of attack and misbehavior. Performance evaluation under different types of misbehavior and on-off attacks shows that the detection rate of the proposed trust mechanism is higher and more stable compared to other trust mechanisms.

A longitudinal and experimental study of the impact of knowledge on the bases of institutional trust

PubMed Central

Kimbrough, Christopher D.; Shockley, Ellie; Neal, Tess M. S.; Herian, Mitchel N.; Hamm, Joseph A.; Bornstein, Brian H.; Tomkins, Alan J.

2017-01-01

This study examined a knowledge-centered theory of institutional trust development. In the context of trust in water regulatory institutions, the moderating impact of knowledge was tested to determine if there were longitudinal changes in the bases of institutional trust as a function of increases in knowledge about a target institution. We hypothesized that as people learn about an institution with which they were previously unfamiliar, they begin to form more nuanced perceptions, distinguishing the new institution from other institutions and relying less upon their generalized trust to estimate their trust in that institution. Prior to having specific, differential information about a new institution, we expected institutional trust to be a function of generalized trust variables such as dispositional trust and trust in government. The longitudinal experiment involved 185 college students randomly assigned to one of three information conditions. Every 3 months for 15 months, participants read information about water regulatory institutions or a control institution. At each time point, participants reported their trust in and perceptions of the trust- and distrust-worthiness of the water regulatory institutions. Participants also completed measures of knowledge of water regulatory institutions, dispositional trust, and governmental trust. Our manipulation check indicated that, as expected, those in the experimental group increased in subjective knowledge of water regulatory institutions to a greater extent than those in the control condition. Consistent with our hypotheses, there was some evidence that, compared to the control group, the experimental group relied less on their general trust in government as a basis for their trust in water regulatory institutions. However, contrary to our hypotheses, there was no evidence the experimental group relied less on dispositional trust as a basis for institutional trust. There also was some evidence the experimental group’s trust in water regulatory institutions was less affected by fluctuations of trustworthiness (but not distrustworthiness) perceptions over time. This suggests that knowledge results in the development of more stable institutional trust attitudes, but that trustworthiness and distrustworthiness perceptions may operate somewhat differently when impacting trust in specific institutions. PMID:28414808

A longitudinal and experimental study of the impact of knowledge on the bases of institutional trust.

PubMed

PytlikZillig, Lisa M; Kimbrough, Christopher D; Shockley, Ellie; Neal, Tess M S; Herian, Mitchel N; Hamm, Joseph A; Bornstein, Brian H; Tomkins, Alan J

2017-01-01

This study examined a knowledge-centered theory of institutional trust development. In the context of trust in water regulatory institutions, the moderating impact of knowledge was tested to determine if there were longitudinal changes in the bases of institutional trust as a function of increases in knowledge about a target institution. We hypothesized that as people learn about an institution with which they were previously unfamiliar, they begin to form more nuanced perceptions, distinguishing the new institution from other institutions and relying less upon their generalized trust to estimate their trust in that institution. Prior to having specific, differential information about a new institution, we expected institutional trust to be a function of generalized trust variables such as dispositional trust and trust in government. The longitudinal experiment involved 185 college students randomly assigned to one of three information conditions. Every 3 months for 15 months, participants read information about water regulatory institutions or a control institution. At each time point, participants reported their trust in and perceptions of the trust- and distrust-worthiness of the water regulatory institutions. Participants also completed measures of knowledge of water regulatory institutions, dispositional trust, and governmental trust. Our manipulation check indicated that, as expected, those in the experimental group increased in subjective knowledge of water regulatory institutions to a greater extent than those in the control condition. Consistent with our hypotheses, there was some evidence that, compared to the control group, the experimental group relied less on their general trust in government as a basis for their trust in water regulatory institutions. However, contrary to our hypotheses, there was no evidence the experimental group relied less on dispositional trust as a basis for institutional trust. There also was some evidence the experimental group's trust in water regulatory institutions was less affected by fluctuations of trustworthiness (but not distrustworthiness) perceptions over time. This suggests that knowledge results in the development of more stable institutional trust attitudes, but that trustworthiness and distrustworthiness perceptions may operate somewhat differently when impacting trust in specific institutions.

Not all trust is created equal: dispositional and history-based trust in human-automation interactions.

PubMed

Merritt, Stephanie M; Ilgen, Daniel R

2008-04-01

We provide an empirical demonstration of the importance of attending to human user individual differences in examinations of trust and automation use. Past research has generally supported the notions that machine reliability predicts trust in automation, and trust in turn predicts automation use. However, links between user personality and perceptions of the machine with trust in automation have not been empirically established. On our X-ray screening task, 255 students rated trust and made automation use decisions while visually searching for weapons in X-ray images of luggage. We demonstrate that individual differences affect perceptions of machine characteristics when actual machine characteristics are constant, that perceptions account for 52% of trust variance above the effects of actual characteristics, and that perceptions mediate the effects of actual characteristics on trust. Importantly, we also demonstrate that when administered at different times, the same six trust items reflect two types of trust (dispositional trust and history-based trust) and that these two trust constructs are differentially related to other variables. Interactions were found among user characteristics, machine characteristics, and automation use. Our results suggest that increased specificity in the conceptualization and measurement of trust is required, future researchers should assess user perceptions of machine characteristics in addition to actual machine characteristics, and incorporation of user extraversion and propensity to trust machines can increase prediction of automation use decisions. Potential applications include the design of flexible automation training programs tailored to individuals who differ in systematic ways.

Understanding Teamwork in the Provision of Cancer Care: Highlighting the Role of Trust.

PubMed

Lazzara, Elizabeth H; Keebler, Joseph R; Day, Soosi; DiazGranados, Deborah; Pan, Minggui; King, Michael A; Tu, Shin-Ping

2016-11-01

Team science research has indicated that trust is a critical variable of teamwork, contributing greatly to a team's performance. Trust has long been examined in health care with research focusing on the development of trust by patients with their health care practitioners. Studies have indicated that trust is linked to patient satisfaction, adherence to treatment, continuity of care, and improved outcomes. We explore the construct of trust using a case example of a patient who received a surgical procedure for a precancerous polyp. We apply the principle of trust to the case as well as present the literature on trust and key definitions for understanding trust. Additionally, we apply the definitions presented to the specific case example by highlighting moments where trust is developed or violated. Lastly, we offer insights to health care practitioners on the development of trust in their own patient interactions to improve care.

Understanding Teamwork in the Provision of Cancer Care: Highlighting the Role of Trust

PubMed Central

Keebler, Joseph R.; Day, Soosi; DiazGranados, Deborah; Pan, Minggui; King, Michael A.; Tu, Shin-Ping

2016-01-01

Team science research has indicated that trust is a critical variable of teamwork, contributing greatly to a team’s performance. Trust has long been examined in health care with research focusing on the development of trust by patients with their health care practitioners. Studies have indicated that trust is linked to patient satisfaction, adherence to treatment, continuity of care, and improved outcomes. We explore the construct of trust using a case example of a patient who received a surgical procedure for a precancerous polyp. We apply the principle of trust to the case as well as present the literature on trust and key definitions for understanding trust. Additionally, we apply the definitions presented to the specific case example by highlighting moments where trust is developed or violated. Lastly, we offer insights to health care practitioners on the development of trust in their own patient interactions to improve care. PMID:27601505

Trust Discovery in Online Communities

ERIC Educational Resources Information Center

Piorkowski, John

2014-01-01

This research aims to discover interpersonal trust in online communities. Two novel trust models are built to explain interpersonal trust in online communities drawing theories and models from multiple relevant areas, including organizational trust models, trust in virtual settings, speech act theory, identity theory, and common bond theory. In…

Trust-Effectiveness Patterns in Schools

ERIC Educational Resources Information Center

Forsyth, Patrick B.; Barnes, Laura L. B.; Adams, Curt M.

2006-01-01

Purpose: To investigate the consequences of relational trust, especially parent measured trust, for desirable school outcomes. Design/methodology/approach: Using a US Midwestern state sample of 79 schools, parent and teacher trust data are used to derive a trust-effectiveness typology. Trust was conceptualized as one party's willingness to be…

5 CFR 2634.405 - Certification of trusts.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 5 Administrative Personnel 3 2010-01-01 2010-01-01 false Certification of trusts. 2634.405 Section... FINANCIAL DISCLOSURE, QUALIFIED TRUSTS, AND CERTIFICATES OF DIVESTITURE Qualified Trusts § 2634.405 Certification of trusts. (a) Standards. Before a trust may be classified as a qualified blind or a qualified...

Building trust and diversity in patient-centered oncology clinical trials: An integrated model.

PubMed

Hurd, Thelma C; Kaplan, Charles D; Cook, Elise D; Chilton, Janice A; Lytton, Jay S; Hawk, Ernest T; Jones, Lovell A

2017-04-01

Trust is the cornerstone of clinical trial recruitment and retention. Efforts to decrease barriers and increase clinical trial participation among diverse populations have yielded modest results. There is an urgent need to better understand the complex interactions between trust and clinical trial participation. The process of trust-building has been a focus of intense research in the business community. Yet, little has been published about trust in oncology clinical trials or the process of building trust in clinical trials. Both clinical trials and business share common dimensions. Business strategies for building trust may be transferable to the clinical trial setting. This study was conducted to understand and utilize contemporary thinking about building trust to develop an Integrated Model of Trust that incorporates both clinical and business perspectives. A key word-directed literature search of the PubMed, Medline, Cochrane, and Google Search databases for entries dated between 1 January 1985 and 1 September 2015 was conducted to obtain information from which to develop an Integrated Model of Trust. Successful trial participation requires both participants and clinical trial team members to build distinctly different types of interpersonal trust to effect recruitment and retention. They are built under conditions of significant emotional stress and time constraints among people who do not know each other and have never worked together before. Swift Trust and Traditional Trust are sequentially built during the clinical trial process. Swift trust operates during the recruitment and very early active treatment phases of the clinical trial process. Traditional trust is built over time and operates during the active treatment and surveillance stages of clinical trials. The Psychological Contract frames the participants' and clinical trial team members' interpersonal trust relationship. The "terms" of interpersonal trust are negotiated through the psychological contract. Contract renegotiation occurs in response to cyclical changes within the trust relationship throughout trial participation. The Integrated Model of Trust offers a novel framework to interrogate the process by which diverse populations and clinical trial teams build trust. To our knowledge, this is the first model of trust-building in clinical trials that frames trust development through integrated clinical and business perspectives. By focusing on the process, rather than outcomes of trust-building diverse trial participants, clinical trials teams, participants, and cancer centers may be able to better understand, measure, and manage their trust relationships in real time. Ultimately, this may foster increased recruitment and retention of diverse populations to clinical trials.

Trust transitivity in social networks.

PubMed

Richters, Oliver; Peixoto, Tiago P

2011-04-05

Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust) is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP) web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected "fringe" nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its "fringe" peers.

Trust Transitivity in Social Networks

PubMed Central

Richters, Oliver; Peixoto, Tiago P.

2011-01-01

Non-centralized recommendation-based decision making is a central feature of several social and technological processes, such as market dynamics, peer-to-peer file-sharing and the web of trust of digital certification. We investigate the properties of trust propagation on networks, based on a simple metric of trust transitivity. We investigate analytically the percolation properties of trust transitivity in random networks with arbitrary in/out-degree distributions, and compare with numerical realizations. We find that the existence of a non-zero fraction of absolute trust (i.e. entirely confident trust) is a requirement for the viability of global trust propagation in large systems: The average pair-wise trust is marked by a discontinuous transition at a specific fraction of absolute trust, below which it vanishes. Furthermore, we perform an extensive analysis of the Pretty Good Privacy (PGP) web of trust, in view of the concepts introduced. We compare different scenarios of trust distribution: community- and authority-centered. We find that these scenarios lead to sharply different patterns of trust propagation, due to the segregation of authority hubs and densely-connected communities. While the authority-centered scenario is more efficient, and leads to higher average trust values, it favours weakly-connected “fringe” nodes, which are directly trusted by authorities. The community-centered scheme, on the other hand, favours nodes with intermediate in/out-degrees, in detriment of the authorities and its “fringe” peers. PMID:21483683

Batteryless, wireless sensor powered by a sediment microbial fuel cell.

PubMed

Donovan, Conrad; Dewan, Alim; Heo, Deukhyoun; Beyenal, Haluk

2008-11-15

Sediment microbial fuel cells (SMFCs) are considered to be an alternative renewable power source for remote monitoring. There are two main challenges to using SMFCs as power sources: 1) a SMFC produces a low potential at which most sensor electronics do not operate, and 2) a SMFC cannot provide continuous power, so energy from the SMFC must be stored and then used to repower sensor electronics intermittently. In this study, we developed a SMFC and a power management system (PMS) to power a batteryless, wireless sensor. A SMFC operating with a microbial anode and cathode, located in the Palouse River, Pullman, Washington, U.S.A., was used to demonstrate the utility of the developed system. The designed PMS stored microbial energy and then started powering the wireless sensor when the SMFC potential reached 320 mV. It continued powering until the SMFC potential dropped below 52 mV. The system was repowered when the SMFC potential increased to 320 mV, and this repowering continued as long as microbial reactions continued. We demonstrated that a microbial fuel cell with a microbial anode and cathode can be used as an effective renewable power source for remote monitoring using custom-designed electronics.

DSM and electric utility competitiveness: An Illinois perspective

DOE Office of Scientific and Technical Information (OSTI.GOV)

Jackson, P.W.

1994-12-31

A predominant theme in the current electric utility industry literature is that competitive forces have emerged and may become more prominent. The wholesale bulk power market is alreadly competitive, as non-utility energy service providers already have had a significant impact on that market; this trend was accelerated by the Energy Policy Act of 1992. Although competition at the retail level is much less pervasive, electric utility customers increasingly have greater choice in selecting energy services. These choices may include, depending on the customer, the ability to self-generate, switch fuels, move to a new location, or rely more heavily on demand-sidemore » management as a means of controlling electric energy use. This paper explores the subject of how demand-side management (DSM) programs, which are often developed by a utility to satisfy resource requirements as a part of its least-cost planning process, can affect the utility`s ability to compete in the energy services marketplace. In this context, the term `DSM` is used in this paper to refer to those demand-side services and programs which provide resources to the utility`s system. Depending on one`s perspective, DSM programs (so defined) can be viewed either as an enhancement to the competitive position of a utility by enabling it to provide its customers with a broader menu of energy services, simultaneously satisfying the objectives of the utility as well as those of the customers, or as a detractor to a utility`s ability to compete. In the latter case, the concern is with respect to the potential for adverse rate impacts on customers who are not participants in DSM programs. The paper consists of an identification of the pros and cons of DSM as a competitive strategy, the tradeoff which can occur between the cost impacts and rate impacts of DSM, and an examination of alternative strategies for maximizing the utilization of DSM both as a resource and as a competitive strategy.« less

25 CFR 1000.355 - How are trust evaluations conducted?

Code of Federal Regulations, 2010 CFR

2010-04-01

... 25 Indians 2 2010-04-01 2010-04-01 false How are trust evaluations conducted? 1000.355 Section... EDUCATION ACT Trust Evaluation Review Annual Trust Evaluations § 1000.355 How are trust evaluations conducted? (a) Each year the Secretary's designated representative(s) will conduct trust evaluations for...

78 FR 21428 - Royce Focus Trust, Inc., et al.;

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-10

...] Royce Focus Trust, Inc., et al.; Notice of Application April 4, 2013. AGENCY: Securities and Exchange.... Applicants: Royce Focus Trust, Inc. (``RFT''), Royce Value Trust, Inc. (``RVT''), Royce Micro-Cap Trust, Inc... prior order (``Prior Order'').\\1\\ \\1\\ Royce Global Trust, Inc., et al., Investment Company Act Release...

77 FR 25514 - Northern Trust Investments, Inc., et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2012-04-30

... Trust Investments, Inc., et al.; Notice of Application April 24, 2012. AGENCY: Securities and Exchange... sections 12(d)(1)(A) and (B) of the Act. Applicants: Northern Trust Investments, Inc. (``Northern Trust''), FlexShares Trust (``Trust''), and Foreside Fund Services, LLC (``Foreside''). Summary of Application...

78 FR 5846 - Securian Funds Trust, et al.; Notice of Application

Federal Register 2010, 2011, 2012, 2013, 2014

2013-01-28

...] Securian Funds Trust, et al.; Notice of Application January 22, 2013. AGENCY: Securities and Exchange... the Act to invest in certain financial instruments. Applicants: Securian Funds Trust (the ``Trust... Trust is organized as a Delaware statutory trust and is registered under the Act as an open-end...

5 CFR 2634.403 - Qualified blind trusts.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 5 Administrative Personnel 3 2012-01-01 2012-01-01 false Qualified blind trusts. 2634.403 Section... Qualified blind trusts. (a) Definition. A qualified blind trust is a trust in which the filer, his spouse... instrument which establishes a blind trust must adhere substantively to model drafts circulated by the Office...

25 CFR 115.815 - How does a tribe request trust funds from a tribal trust account?

Code of Federal Regulations, 2010 CFR

2010-04-01

... 25 Indians 1 2010-04-01 2010-04-01 false How does a tribe request trust funds from a tribal trust account? 115.815 Section 115.815 Indians BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR FINANCIAL ACTIVITIES TRUST FUNDS FOR TRIBES AND INDIVIDUAL INDIANS Tribal Accounts Withdrawing Tribal Trust Funds § 115.815 How does a tribe request trust...

Trust is a must: What is involved in trusting those who manage forest fires?

Treesearch

Adam Liljeblad; Bill Borrie; Alan Watson

2010-01-01

Trust is a complicated emotion. In the past, many social scientists have studied trust. They discovered that trust involves a number of beliefs and emotions. The scientists in this study were interested in learning more about trust. They believed that forest managers can do a better job if people trust them to do what is best for citizens and the environment (figure 1...