Sample records for customs administration

  1. Fulfilment of administrative and professional organisational obligations and nurses' customer-oriented behaviours.

    PubMed

    Trybou, Jeroen; Gemmel, Paul

    2016-07-01

    The aim of the study was to examine the relationship between the perceived quality of organisational exchange and nurses' customer-oriented behaviours. Hospitals face increasing competitive market conditions. Registered nurses interact closely with patients and therefore play an important front-office role towards patients. A cross-sectional study was conducted. Registered nurses (n = 151) of a Belgian hospital received a questionnaire to assess the fulfilment of administrative and professional organisational obligations and their customer-oriented behaviours. We found a positive relationship between psychological contract fulfilment and nurses' customer-oriented behaviours. More precisely administrative and professional psychological contract fulfilment relates significantly to nurses' service delivery and external representation. In case of internal influence only administrative psychological contract fulfilment was significantly related. Nurses' perceptions of the fulfilment of administrative and professional obligations are important to their customer-oriented behaviours. Nurse managers must be aware of the impact of fulfilling both administrative and professional obligations of registered nurses in order to optimise their customer-oriented behaviours. © 2016 John Wiley & Sons Ltd.

  2. National Aeronautics and Space Administration: Guidance for Improving Customer Satisfaction.

    DTIC Science & Technology

    1994-04-01

    Logistics Management Institute National Aeronautics and Space Administration Guidance for Improving Customer Satisfaction NS302RD1 Lawrence... Management Institute (LMI) has been engaged to provide a common approach for planning, conducting, and analyzing customer satisfaction surveys. LMI...groups and formal surveys) (2) Process definition provides the understanding for addressing customer concerns (3) Management and employee

  3. 19 CFR 24.22 - Fees for certain services.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... following address: U.S. Customs and Border Protection, Attn: DTOPS Program Administrator, 6650 Telecom Drive... address: U.S. Customs and Border Protection, Attn: DTOPS Program Administrator, 6650 Telecom Drive, Suite....S. Customs and Border Protection, Revenue Division, Attn: User Fee Team, 6650 Telecom Drive, Suite...

  4. 19 CFR 24.22 - Fees for certain services.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... following address: U.S. Customs and Border Protection, Attn: DTOPS Program Administrator, 6650 Telecom Drive... address: U.S. Customs and Border Protection, Attn: DTOPS Program Administrator, 6650 Telecom Drive, Suite....S. Customs and Border Protection, Revenue Division, Attn: User Fee Team, 6650 Telecom Drive, Suite...

  5. 26 CFR 301.7327-1 - Customs laws applicable.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 26 Internal Revenue 18 2011-04-01 2011-04-01 false Customs laws applicable. 301.7327-1 Section 301.7327-1 Internal Revenue INTERNAL REVENUE SERVICE, DEPARTMENT OF THE TREASURY (CONTINUED) PROCEDURE AND ADMINISTRATION PROCEDURE AND ADMINISTRATION Other Offenses § 301.7327-1 Customs laws applicable. For regulations...

  6. 19 CFR 201.206 - Administrative offset.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Administrative offset. 201.206 Section 201.206 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.206 Administrative offset. (a) Collection. The Director may collect a claim pursuant to 31 U...

  7. 19 CFR 201.206 - Administrative offset.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Administrative offset. 201.206 Section 201.206 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.206 Administrative offset. (a) Collection. The Director may collect a claim pursuant to 31 U...

  8. 19 CFR 201.206 - Administrative offset.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Administrative offset. 201.206 Section 201.206 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.206 Administrative offset. (a) Collection. The Director may collect a claim pursuant to 31 U...

  9. 19 CFR 201.206 - Administrative offset.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Administrative offset. 201.206 Section 201.206 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.206 Administrative offset. (a) Collection. The Director may collect a claim pursuant to 31 U...

  10. 19 CFR 201.206 - Administrative offset.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Administrative offset. 201.206 Section 201.206 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.206 Administrative offset. (a) Collection. The Director may collect a claim pursuant to 31 U...

  11. 19 CFR 177.13 - Inconsistent customs decisions.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 2 2010-04-01 2010-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

  12. 19 CFR 177.13 - Inconsistent customs decisions.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 2 2012-04-01 2012-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

  13. 19 CFR 177.13 - Inconsistent customs decisions.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 2 2011-04-01 2011-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

  14. National Highway Traffic Safety Administration 1995 customer satisfaction survey

    DOT National Transportation Integrated Search

    1996-05-01

    The National Highway Traffic Safety Administration (NHTSA) conducted a national Customer Satisfaction Survey in response to the requirements of the National Performance Review and Executive Order 12862. An independent research organization, Schulman,...

  15. National Highway Traffic Safety Administration : 1997 customer satisfaction survey

    DOT National Transportation Integrated Search

    1998-03-13

    In 1995, the National Highway Traffic Safety Administration (NHTSA) conducted its first Customer Satisfaction Survey in response to the requirements of the National Performance Review and Executive Order 12862. An independent research organization, S...

  16. 19 CFR Annex IV to Part 351 - Deadlines for Parties in Antidumping Administrative Reviews

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Deadlines for Parties in Antidumping Administrative Reviews IV Annex IV to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex IV Annex IV to Part 351—Deadlines for Parties...

  17. 19 CFR 201.207 - Administrative offset against amounts payable from Civil Service Retirement and Disability Fund

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Administrative offset against amounts payable from Civil Service Retirement and Disability Fund 201.207 Section 201.207 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.207 Administrative...

  18. 19 CFR 201.202 - Purpose and scope of salary and administrative offset rules.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Purpose and scope of salary and administrative offset rules. 201.202 Section 201.202 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.202 Purpose and scope of salary and administrative...

  19. 19 CFR Annex II to Part 351 - Deadlines for Parties in Countervailing Administrative Reviews

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Deadlines for Parties in Countervailing Administrative Reviews II Annex II to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex II Annex II to Part 351—Deadlines for Parties...

  20. 19 CFR Annex II to Part 351 - Deadlines for Parties in Countervailing Administrative Reviews

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Deadlines for Parties in Countervailing Administrative Reviews II Annex II to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex II Annex II to Part 351—Deadlines for Parties...

  1. 19 CFR 201.202 - Purpose and scope of salary and administrative offset rules.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Purpose and scope of salary and administrative offset rules. 201.202 Section 201.202 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.202 Purpose and scope of salary and administrative...

  2. 19 CFR Annex IV to Part 351 - Deadlines for Parties in Antidumping Administrative Reviews

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Deadlines for Parties in Antidumping Administrative Reviews IV Annex IV to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex IV Annex IV to Part 351—Deadlines for Parties...

  3. 19 CFR 201.207 - Administrative offset against amounts payable from Civil Service Retirement and Disability Fund

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Administrative offset against amounts payable from Civil Service Retirement and Disability Fund 201.207 Section 201.207 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.207 Administrative...

  4. 19 CFR Annex II to Part 351 - Deadlines for Parties in Countervailing Administrative Reviews

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Deadlines for Parties in Countervailing Administrative Reviews II Annex II to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex II Annex II to Part 351—Deadlines for Parties...

  5. 19 CFR Annex IV to Part 351 - Deadlines for Parties in Antidumping Administrative Reviews

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Deadlines for Parties in Antidumping Administrative Reviews IV Annex IV to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex IV Annex IV to Part 351—Deadlines for Parties...

  6. 19 CFR 201.202 - Purpose and scope of salary and administrative offset rules.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Purpose and scope of salary and administrative offset rules. 201.202 Section 201.202 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.202 Purpose and scope of salary and administrative...

  7. 19 CFR 201.207 - Administrative offset against amounts payable from Civil Service Retirement and Disability Fund

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Administrative offset against amounts payable from Civil Service Retirement and Disability Fund 201.207 Section 201.207 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.207 Administrative...

  8. 19 CFR 201.207 - Administrative offset against amounts payable from Civil Service Retirement and Disability Fund

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Administrative offset against amounts payable from Civil Service Retirement and Disability Fund 201.207 Section 201.207 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.207 Administrative...

  9. 19 CFR Annex IV to Part 351 - Deadlines for Parties in Antidumping Administrative Reviews

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Deadlines for Parties in Antidumping Administrative Reviews IV Annex IV to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex IV Annex IV to Part 351—Deadlines for Parties...

  10. 19 CFR Annex II to Part 351 - Deadlines for Parties in Countervailing Administrative Reviews

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Deadlines for Parties in Countervailing Administrative Reviews II Annex II to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex II Annex II to Part 351—Deadlines for Parties...

  11. 19 CFR 201.207 - Administrative offset against amounts payable from Civil Service Retirement and Disability Fund

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Administrative offset against amounts payable from Civil Service Retirement and Disability Fund 201.207 Section 201.207 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.207 Administrative...

  12. 19 CFR 201.202 - Purpose and scope of salary and administrative offset rules.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Purpose and scope of salary and administrative offset rules. 201.202 Section 201.202 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.202 Purpose and scope of salary and administrative...

  13. 19 CFR Annex IV to Part 351 - Deadlines for Parties in Antidumping Administrative Reviews

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Deadlines for Parties in Antidumping Administrative Reviews IV Annex IV to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex IV Annex IV to Part 351—Deadlines for Parties...

  14. 19 CFR Annex II to Part 351 - Deadlines for Parties in Countervailing Administrative Reviews

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Deadlines for Parties in Countervailing Administrative Reviews II Annex II to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex II Annex II to Part 351—Deadlines for Parties...

  15. 19 CFR 201.202 - Purpose and scope of salary and administrative offset rules.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Purpose and scope of salary and administrative offset rules. 201.202 Section 201.202 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION GENERAL RULES OF GENERAL APPLICATION Debt Collection § 201.202 Purpose and scope of salary and administrative...

  16. The Impact of Gender on Decision Making among Customized Training Administrators within the Minnesota State Colleges and Universities System (MnSCU).

    ERIC Educational Resources Information Center

    Lane, Barry L.

    This paper presents a qualitative investigation of the impact of gender on administrator decision-making within the college environment. The research compared 5 male and 5 female college administrators from 10 different metropolitan campuses in the Minnesota State Colleges and Universities System. All were directors of customized training…

  17. 78 FR 21008 - Proposed Information Collection (NCA Customer Satisfaction Surveys (Headstone/Marker) Activity...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-04-08

    ... Customer Satisfaction Surveys (Headstone/Marker) Activity: Comment Request AGENCY: National Cemetery... estimates relating to customer satisfaction surveys involving the National Cemetery Administration (NCA.... Title: Generic Clearance for NCA, and IG Customer Satisfaction Surveys. OMB Control Number: 2900-0571...

  18. Learning Is the Journey: From Process Reengineering to Systemic Customer-Service Design at the United States Department of Veterans Affairs, Veterans Benefits Administration

    DTIC Science & Technology

    2013-05-23

    This monograph borrows from multiple disciplines to argue for an organizational shift from process reengineering to system design to improve...government customer-service delivery. Specifically, the monograph proposes a transformation in claims processing within the Veterans Benefits Administration...required. The proposed system design is an attempt to place the disability claims process within a larger environment encompassing multiple dimensions of customers.

  19. 19 CFR 206.47 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.47 Section 206.47 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  20. 19 CFR 206.66 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.66 Section 206.66 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  1. 19 CFR 206.66 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.66 Section 206.66 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  2. 19 CFR 206.66 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.66 Section 206.66 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  3. 19 CFR 206.37 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.37 Section 206.37 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  4. 19 CFR 206.37 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.37 Section 206.37 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  5. 19 CFR 206.47 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Limited disclosure of certain confidential business information under administrative protective order. 206.47 Section 206.47 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL...

  6. 19 CFR 181.122 - Disclosure to government authorities.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 2 2013-04-01 2013-04-01 false Disclosure to government authorities. 181.122 Section 181.122 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... responsible for the administration and enforcement of determinations of origin and of customs and revenue...

  7. 19 CFR 181.122 - Disclosure to government authorities.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 2 2011-04-01 2011-04-01 false Disclosure to government authorities. 181.122 Section 181.122 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... responsible for the administration and enforcement of determinations of origin and of customs and revenue...

  8. 19 CFR 181.122 - Disclosure to government authorities.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 2 2012-04-01 2012-04-01 false Disclosure to government authorities. 181.122 Section 181.122 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... responsible for the administration and enforcement of determinations of origin and of customs and revenue...

  9. 19 CFR 357.110 - Record of review.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Record of review. 357.110 Section 357.110 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.110 Record of review. (a) The Secretary will maintain in the Import Administration Central Records Unit an...

  10. 19 CFR 357.110 - Record of review.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Record of review. 357.110 Section 357.110 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.110 Record of review. (a) The Secretary will maintain in the Import Administration Central Records Unit an...

  11. 19 CFR 357.110 - Record of review.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Record of review. 357.110 Section 357.110 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.110 Record of review. (a) The Secretary will maintain in the Import Administration Central Records Unit an...

  12. 76 FR 55362 - Proposed Information Collection; Comment Request; NOAA Customer Surveys

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-09-07

    ... Collection; Comment Request; NOAA Customer Surveys AGENCY: National Oceanic and Atmospheric Administration... contained in the OMB Resource Manual for Customer Surveys. In accordance with Executive Order 12862, the... gather customer feedback on services and/or products, which can be used in planning for service/product...

  13. 78 FR 51808 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-08-21

    ... Administrator for Commercial Space Transportation (AST) Customer Service Survey AGENCY: Federal Aviation... on customer service standards which have been developed and distributed to industry customers. DATES... determine the quality of services provided by AST to its industry and government customers, and to address...

  14. 14 CFR 1260.63 - Customs clearance and visas.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... 14 Aeronautics and Space 5 2011-01-01 2010-01-01 true Customs clearance and visas. 1260.63 Section 1260.63 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION GRANTS AND COOPERATIVE AGREEMENTS General Special Conditions § 1260.63 Customs clearance and visas. Customs Clearance and Visas (For...

  15. 14 CFR 1260.63 - Customs clearance and visas.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 14 Aeronautics and Space 5 2010-01-01 2010-01-01 false Customs clearance and visas. 1260.63 Section 1260.63 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION GRANTS AND COOPERATIVE AGREEMENTS General Special Conditions § 1260.63 Customs clearance and visas. Customs Clearance and Visas (For...

  16. 14 CFR 1260.63 - Customs clearance and visas.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... 14 Aeronautics and Space 5 2013-01-01 2013-01-01 false Customs clearance and visas. 1260.63 Section 1260.63 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION GRANTS AND COOPERATIVE AGREEMENTS General Special Conditions § 1260.63 Customs clearance and visas. Customs Clearance and Visas (For...

  17. 14 CFR 1260.63 - Customs clearance and visas.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... 14 Aeronautics and Space 5 2012-01-01 2012-01-01 false Customs clearance and visas. 1260.63 Section 1260.63 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION GRANTS AND COOPERATIVE AGREEMENTS General Special Conditions § 1260.63 Customs clearance and visas. Customs Clearance and Visas (For...

  18. General Services Administration: FY 1998 Congressional Justification.

    DTIC Science & Technology

    1997-03-20

    APPROPRIATIONS: Consumer Information Center CIC GSA InSite STATEMENT OF DAVID J. BARRAM ACTING ADMINISTRATOR, GENERAL SERVICES ADMINISTRATION BEFORE THE...in every area in which we operate. I think three impulses drive us toward change. First, we believe the customer is king. We’re learning what that...really means. We thrill our customers with GSA Advantage!, with less than 2 cents a network minute for long distance on-net telephone service, and

  19. 5 CFR 3101.110 - Additional rules for United States Customs Service employees.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... Customs Service employees. 3101.110 Section 3101.110 Administrative Personnel DEPARTMENT OF THE TREASURY... rules for United States Customs Service employees. The following rules apply to the employees of the United States Customs Service and are in addition to §§ 3101.101 through 3101.104: (a) Prohibition on...

  20. 5 CFR 3101.110 - Additional rules for United States Customs Service employees.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... Customs Service employees. 3101.110 Section 3101.110 Administrative Personnel DEPARTMENT OF THE TREASURY... rules for United States Customs Service employees. The following rules apply to the employees of the United States Customs Service and are in addition to §§ 3101.101 through 3101.104: (a) Prohibition on...

  1. 5 CFR 3101.110 - Additional rules for United States Customs Service employees.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... Customs Service employees. 3101.110 Section 3101.110 Administrative Personnel DEPARTMENT OF THE TREASURY... rules for United States Customs Service employees. The following rules apply to the employees of the United States Customs Service and are in addition to §§ 3101.101 through 3101.104: (a) Prohibition on...

  2. 5 CFR 3101.110 - Additional rules for United States Customs Service employees.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... Customs Service employees. 3101.110 Section 3101.110 Administrative Personnel DEPARTMENT OF THE TREASURY... rules for United States Customs Service employees. The following rules apply to the employees of the United States Customs Service and are in addition to §§ 3101.101 through 3101.104: (a) Prohibition on...

  3. 5 CFR 3101.110 - Additional rules for United States Customs Service employees.

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... Customs Service employees. 3101.110 Section 3101.110 Administrative Personnel DEPARTMENT OF THE TREASURY... rules for United States Customs Service employees. The following rules apply to the employees of the United States Customs Service and are in addition to §§ 3101.101 through 3101.104: (a) Prohibition on...

  4. 30 CFR 47.73 - Providing labels and MSDSs to customers.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... 30 Mineral Resources 1 2010-07-01 2010-07-01 false Providing labels and MSDSs to customers. 47.73 Section 47.73 Mineral Resources MINE SAFETY AND HEALTH ADMINISTRATION, DEPARTMENT OF LABOR EDUCATION AND... MSDSs to customers. For a hazardous chemical produced at the mine, the operator must provide customers...

  5. Product-line administration: a framework for redefining medical record department services.

    PubMed

    Postal, S N

    1990-06-01

    Product-line administration is a viable approach for managing medical records services in an environment that demands high quantity and quality service levels. Product-line administration directs medical record department team members to look outside of the department and seek input from the customers it is intended to serve. The feedback received may be alarming at first, as the current state of products usually reveals a true lack of customer input. As the planning, defining, managing, and marketing phases are implemented, the road will not be easy and rewards will be slow to come. Product-line administration does not provide quick fixes, but it does provide long-term problem resolution as products are refined and new products developed to meet customer needs and expectations. In addition to better meeting the needs of the department's external customers, the department's internal customers' needs and expectations will be addressed. The participative management approach will help nurture each team member's creativity. The team members will have the opportunity to reach their full potential while reaping the rewards and benefits of providing products and services that meet the needs and expectations of all department customers. The future of the health care industry promises more changes as the country moves toward some form of prospective payment in the ambulatory setting. Reactive management and the constant struggle to catch up can no longer be accepted as a management approach. It is imperative that the medical record department be viewed as a business with product lines composed of quality products. The planning, defining, managing, and marketing components of product-line administration afford responsiveness to the current situation and the development of quality products that will ensure that medical record departments are prepared for the future.

  6. Development of Integrated Public Administration Custom Services in Hungary.

    PubMed

    Laki, Tamas

    2015-01-01

    The paper is a case-study introducing a national project in Hungary establishing a countrywide public administration customer service system where accessibility was a key issue. Starting from the concept the paper describes the methods and organisational background how accessible design was integrated in the planning method and gives a feedback of site experiences.

  7. 75 FR 37707 - Administrative Process for Seizures and Forfeitures Under the Immigration and Nationality Act and...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-30

    ... Dec. 10-24] RIN 1651-AA58 Administrative Process for Seizures and Forfeitures Under the Immigration... consolidated the asset seizure and forfeiture procedures for customs and immigration purposes. The interim..., Writer/Editor, Office of Policy, U.S. Immigration and Customs Enforcement, (202) 732-4245. SUPPLEMENTARY...

  8. 41 CFR 102-85.155 - What does a customer agency do if it does not agree with a Rent bill?

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... of a customer agency may further appeal to the Administrator of the General Services. Documentation... 41 Public Contracts and Property Management 3 2010-07-01 2010-07-01 false What does a customer... customer agency do if it does not agree with a Rent bill? (a) If a customer agency does not agree with the...

  9. Determinants of Quality Perception in Educational Administration: Potential Conflict between the Requirements of Internal and External Customers.

    ERIC Educational Resources Information Center

    Galloway, R. L.; Wearn, Katrina

    1998-01-01

    Attempts to measure perceived quality, based on customers' views within the context of a (British) university faculty office, using a modified SERVQUAL instrument. Internal customers demonstrated that perceived quality is driven by task-focused issues, stressing clarity, accuracy, and reliability. External customers, whose usage is more casual,…

  10. 5 CFR 842.208 - Firefighters, customs and border protection officers, law enforcement officers, members of the...

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... 5 Administrative Personnel 2 2012-01-01 2012-01-01 false Firefighters, customs and border protection officers, law enforcement officers, members of the Capitol or Supreme Court Police, and nuclear materials couriers. 842.208 Section 842.208 Administrative Personnel OFFICE OF PERSONNEL MANAGEMENT (CONTINUED) CIVIL SERVICE REGULATIONS (CONTINUED)...

  11. 5 CFR 842.208 - Firefighters, customs and border protection officers, law enforcement officers, members of the...

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... 5 Administrative Personnel 2 2013-01-01 2013-01-01 false Firefighters, customs and border protection officers, law enforcement officers, members of the Capitol or Supreme Court Police, and nuclear materials couriers. 842.208 Section 842.208 Administrative Personnel OFFICE OF PERSONNEL MANAGEMENT (CONTINUED) CIVIL SERVICE REGULATIONS (CONTINUED)...

  12. 5 CFR 842.208 - Firefighters, customs and border protection officers, law enforcement officers, members of the...

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... 5 Administrative Personnel 2 2014-01-01 2014-01-01 false Firefighters, customs and border protection officers, law enforcement officers, members of the Capitol or Supreme Court Police, and nuclear materials couriers. 842.208 Section 842.208 Administrative Personnel OFFICE OF PERSONNEL MANAGEMENT (CONTINUED) CIVIL SERVICE REGULATIONS (CONTINUED)...

  13. The silent customers: measuring customer satisfaction in nursing homes.

    PubMed

    Kleinsorge, I K; Koenig, H F

    1991-12-01

    Nursing home administrators concerned with customer satisfaction and quality of care need a tool to assess and monitor ongoing satisfaction of nursing home residents and family members. The authors report a preliminary effort to develop such a survey using focus groups.

  14. 75 FR 9277 - Proposed Information Collection (Nation-Wide Customer Satisfaction Surveys) Activity: Comment...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-03-01

    ... DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900-0712] Proposed Information Collection (Nation-Wide Customer Satisfaction Surveys) Activity: Comment Request AGENCY: Veterans Health Administration... use of other forms of information technology. Title: Nation-wide Customer Satisfaction Surveys, VA...

  15. 77 FR 64382 - Agency Information Collection (Nation-Wide Customer Satisfaction Surveys) Activities Under OMB...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-10-19

    ... DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900-0712] Agency Information Collection (Nation-Wide Customer Satisfaction Surveys) Activities Under OMB Review AGENCY: Veterans Health Administration... ``OMB Control No. 2900-0712.'' SUPPLEMENTARY INFORMATION: Title: Nation-wide Customer Satisfaction...

  16. 75 FR 25320 - Agency Information Collection (Nation-wide Customer Satisfaction Surveys) Activities Under OMB...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-05-07

    ... DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900-0712] Agency Information Collection (Nation-wide Customer Satisfaction Surveys) Activities Under OMB Review AGENCY: Veterans Health Administration... ``OMB Control No. 2900-0712.'' SUPPLEMENTARY INFORMATION: Title: Nation-wide Customer Satisfaction...

  17. 19 CFR 360.102 - Online registration.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Online registration. 360.102 Section 360.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.102 Online registration. (a) In general. (1) Any importer, importing company, customs...

  18. 19 CFR 360.102 - Online registration.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Online registration. 360.102 Section 360.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.102 Online registration. (a) In general. (1) Any importer, importing company, customs...

  19. 19 CFR 360.102 - Online registration.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Online registration. 360.102 Section 360.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.102 Online registration. (a) In general. (1) Any importer, importing company, customs...

  20. 19 CFR 360.102 - Online registration.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Online registration. 360.102 Section 360.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.102 Online registration. (a) In general. (1) Any importer, importing company, customs...

  1. 19 CFR 360.102 - Online registration.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Online registration. 360.102 Section 360.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.102 Online registration. (a) In general. (1) Any importer, importing company, customs...

  2. 77 FR 55506 - Office of the Assistant Secretary for Administration and Management; Agency Information...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-09-10

    ... Customer Satisfaction Surveys and Conference Evaluations ACTION: Notice. SUMMARY: The Department of Labor... periodically conducts customer satisfaction surveys and conference evaluations that help assess Departmental... of Collection: DOL Generic Solution for Customer Satisfaction Surveys and Conference Evaluations. OMB...

  3. 77 FR 2349 - Proposed Information Collection (Nation-wide Customer Satisfaction Surveys) Activity: Comment...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-01-17

    ... DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900-0712] Proposed Information Collection (Nation-wide Customer Satisfaction Surveys) Activity: Comment Request AGENCY: Veterans Health Administration... techniques or the use of other forms of information technology. Title: Nation-wide Customer Satisfaction...

  4. 32 CFR Appendix L to Part 275 - Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... 32 National Defense 2 2011-07-01 2011-07-01 false Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request L Appendix L to Part 275 National Defense Department of Defense (Continued) OFFICE OF THE SECRETARY OF DEFENSE (CONTINUED) MISCELLANEOUS OBTAINING INFORMATION...

  5. 32 CFR Appendix L to Part 275 - Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... 32 National Defense 2 2010-07-01 2010-07-01 false Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request L Appendix L to Part 275 National Defense Department of Defense (Continued) OFFICE OF THE SECRETARY OF DEFENSE (CONTINUED) MISCELLANEOUS OBTAINING INFORMATION...

  6. 32 CFR Appendix L to Part 275 - Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request

    Code of Federal Regulations, 2014 CFR

    2014-07-01

    ... 32 National Defense 2 2014-07-01 2014-07-01 false Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request L Appendix L to Part 275 National Defense Department of Defense (Continued) OFFICE OF THE SECRETARY OF DEFENSE (CONTINUED) MISCELLANEOUS OBTAINING INFORMATION...

  7. 32 CFR Appendix L to Part 275 - Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request

    Code of Federal Regulations, 2012 CFR

    2012-07-01

    ... 32 National Defense 2 2012-07-01 2012-07-01 false Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request L Appendix L to Part 275 National Defense Department of Defense (Continued) OFFICE OF THE SECRETARY OF DEFENSE (CONTINUED) MISCELLANEOUS OBTAINING INFORMATION...

  8. 32 CFR Appendix L to Part 275 - Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... 32 National Defense 2 2013-07-01 2013-07-01 false Format for Customer Notice for Administrative or Judicial Subpoena or for a Formal Written Request L Appendix L to Part 275 National Defense Department of Defense (Continued) OFFICE OF THE SECRETARY OF DEFENSE (CONTINUED) MISCELLANEOUS OBTAINING INFORMATION...

  9. 19 CFR 177.27 - Oral discussion of issues.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 2 2010-04-01 2010-04-01 false Oral discussion of issues. 177.27 Section 177.27 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS Government Procurement; Country-of-Origin Determinations § 177...

  10. 75 FR 6032 - National Contact Center; Submission for OMB Review; National Contact Center Customer Evaluation...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-02-05

    ... GENERAL SERVICES ADMINISTRATION [OMB Control No. 3090-0278] National Contact Center; Submission for OMB Review; National Contact Center Customer Evaluation Survey AGENCY: Citizen Services and... collection requirement regarding the National Contact Center customer evaluation survey. A request for public...

  11. 20 CFR 663.720 - What are the requirements for customized training for employed workers?

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... training for employed workers? 663.720 Section 663.720 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE... customized training for employed workers? Customized training of an eligible employed individual may be...

  12. 20 CFR 663.720 - What are the requirements for customized training for employed workers?

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... training for employed workers? 663.720 Section 663.720 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE... customized training for employed workers? Customized training of an eligible employed individual may be...

  13. 19 CFR 177.29 - Publication of notice of final determinations.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 2 2010-04-01 2010-04-01 false Publication of notice of final determinations. 177.29 Section 177.29 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS Government Procurement; Country-of-Origin...

  14. 75 FR 55303 - Proposed Information Collection; Comment Request; Commercial Service Annual Customer Satisfaction...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-09-10

    ... Request; Commercial Service Annual Customer Satisfaction Survey AGENCY: International Trade Administration... assistance services. The CS uses an Annual Customer Satisfaction Survey to measure client's overall satisfaction with the full array of services and experiences they have had with the CS on an annual basis. The...

  15. 18 CFR 301.5 - Changes in Average System Cost methodology.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... REGULATORY COMMISSION, DEPARTMENT OF ENERGY REGULATIONS FOR FEDERAL POWER MARKETING ADMINISTRATIONS AVERAGE... customers, or from three-quarters of Bonneville's direct-service industrial customers may initiate a...

  16. 78 FR 39038 - Self-Regulatory Organizations; Municipal Securities Rulemaking Board; Notice of Filing of a...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-06-28

    ... dealer that maintains the customer relationship. MSRB Response: The MSRB disagrees for the reasons stated... for issuers and customers and provide additional tools to assist with the administration and...'' customers to determine whether the investor would like to purchase the bonds.\\6\\ \\5\\ In some cases the...

  17. Beyond Customer Satisfaction: Reexamining Customer Loyalty to Evaluate Continuing Education Programs

    ERIC Educational Resources Information Center

    Hoyt, Jeff E.; Howell, Scott L.

    2011-01-01

    This article provides questionnaire items and a theoretical model of factors predictive of customer loyalty for use by administrators to determine ways to increase repeat purchasing in their continuing education programs. Prior studies in the literature are discussed followed by results of applying the model at one institution and a discussion of…

  18. 75 FR 45007 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-07-30

    ... Standards Customer Satisfaction Survey AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice... Control Number: 2120-0568. Title: Flight Standards Customer Satisfaction Survey. Form Numbers: There are...

  19. Veterans Administration Databases

    Cancer.gov

    The Veterans Administration Information Resource Center provides database and informatics experts, customer service, expert advice, information products, and web technology to VA researchers and others.

  20. Customer and Market Orientation within AACSB Member Business Schools: Comparative Views from Three Levels of Administrators

    ERIC Educational Resources Information Center

    Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.

    2010-01-01

    This paper is part of a stream of research dealing with customer and market orientation within higher education, specifically within business schools holding membership in AACSB-International. A market orientation strategy leading to a customer and market-oriented organizational culture is based upon the acceptance and adoption of the marketing…

  1. 21 CFR 1313.24 - Waiver of 15-day advance notice for chemical exporters.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... Administration the identity and information listed in § 1300.02(b)(12) for an established business relationship with a foreign customer not later than August 31, 1989. (b) Not later than October 31, 1989, each regular customer so identified in notifications made under § 1313.24(a) shall be a regular customer for...

  2. 75 FR 26318 - Notice of Intent To Request Extension From the Office of Management and Budget of a Currently...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-05-11

    ..., Request for Comments; Flight Standards Customer Satisfaction Survey AGENCY: Federal Aviation...: Federal Aviation Administration (FAA) Title: Flight Standards Customer Satisfaction Survey. Type of...

  3. National Aeronautics and Space Administration: An Approach for Meeting Customer Standards Under Executive Order 12862.

    DTIC Science & Technology

    1994-05-01

    LOGISTICS MANAGEMENT INSTITUTE An Approach for Meeting Customer Standards Under Executive Order 12862 Summary Executive Order 12862, Setting...search Centers all operate and manage wind tunnels for both NASA and indus- try customers . Nonetheless, a separate wind-tunnel process should be...could include the man- ager of the process, selected members of the manager’s staff, a key customer , and a survey expert. The manager and staff would

  4. 76 FR 12700 - Polyethylene Retail Carrier Bags From Thailand: Final Results of Antidumping Duty Administrative...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-03-08

    ... Richard Rimlinger, AD/CVD Operations, Office 5, Import Administration, International Trade Administration... stores, and restaurants, to their customers to package and carry their purchased products. The scope of...

  5. 76 FR 81941 - General Services Administration Acquisition Regulation; Information Collection; Price Reductions...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-12-29

    ... maintains its relationship with the contractor's customer or category of customers, upon which the contract... Regulatory Secretariat will be submitting to the Office of Management and Budget (OMB) a request to review...

  6. 20 CFR 663.730 - May funds provided to employers for OJT of customized training be used to assist, promote, or...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... customized training be used to assist, promote, or deter union organizing? 663.730 Section 663.730 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT On-the-Job Training (OJT) and Customized Training § 663...

  7. 20 CFR 663.730 - May funds provided to employers for OJT of customized training be used to assist, promote, or...

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... customized training be used to assist, promote, or deter union organizing? 663.730 Section 663.730 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT On-the-Job Training (OJT) and Customized Training § 663...

  8. 18 CFR 301.2 - Definitions.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... OF ENERGY REGULATIONS FOR FEDERAL POWER MARKETING ADMINISTRATIONS AVERAGE SYSTEM COST METHODOLOGY FOR... the adjusted historical load for each customer proportionately scaled to Tier 1 System Resources and adjusted for conservation achieved. The CHWM is specified in each eligible customer's CHWM Contract...

  9. Report: Controls and Oversight Needed to Improve Administration of EPA’s Customer Service Lines

    EPA Pesticide Factsheets

    Report #13-P-0432, September 26, 2013. The EPA has a variety of resources—including telephone hotlines, Web clearinghouses, and other online reference information—which the OIG has categorized as customer service lines (CSLs).

  10. 19 CFR 354.11 - Prehearing conference.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Prehearing conference. 354.11 Section 354.11 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) Obtaining stipulations of fact and of documents to avoid unnecessary proof; (iii) Settlement of the matter...

  11. 19 CFR 354.11 - Prehearing conference.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Prehearing conference. 354.11 Section 354.11 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) Obtaining stipulations of fact and of documents to avoid unnecessary proof; (iii) Settlement of the matter...

  12. 19 CFR 354.11 - Prehearing conference.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Prehearing conference. 354.11 Section 354.11 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) Obtaining stipulations of fact and of documents to avoid unnecessary proof; (iii) Settlement of the matter...

  13. 19 CFR 354.11 - Prehearing conference.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Prehearing conference. 354.11 Section 354.11 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) Obtaining stipulations of fact and of documents to avoid unnecessary proof; (iii) Settlement of the matter...

  14. 19 CFR 354.11 - Prehearing conference.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Prehearing conference. 354.11 Section 354.11 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) Obtaining stipulations of fact and of documents to avoid unnecessary proof; (iii) Settlement of the matter...

  15. Managing the Student for Life

    ERIC Educational Resources Information Center

    Grayson, Katherine

    2010-01-01

    Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…

  16. 19 CFR 351.701 - Applicability dates.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Applicability dates. 351.701 Section 351.701 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.701 Applicability dates. The regulations contained in this part 351...

  17. 19 CFR 210.24 - Interlocutory appeals.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Interlocutory appeals. 210.24 Section 210.24 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT TRADE ADJUDICATION AND ENFORCEMENT Motions § 210.24 Interlocutory appeals. Rulings by the administrative...

  18. 19 CFR 351.701 - Applicability dates.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Applicability dates. 351.701 Section 351.701 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.701 Applicability dates. The regulations contained in this part 351...

  19. 19 CFR 351.701 - Applicability dates.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Applicability dates. 351.701 Section 351.701 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.701 Applicability dates. The regulations contained in this part 351...

  20. 19 CFR 210.24 - Interlocutory appeals.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Interlocutory appeals. 210.24 Section 210.24 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT TRADE ADJUDICATION AND ENFORCEMENT Motions § 210.24 Interlocutory appeals. Rulings by the administrative...

  1. 19 CFR 210.24 - Interlocutory appeals.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Interlocutory appeals. 210.24 Section 210.24 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT TRADE ADJUDICATION AND ENFORCEMENT Motions § 210.24 Interlocutory appeals. Rulings by the administrative...

  2. 19 CFR 351.701 - Applicability dates.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Applicability dates. 351.701 Section 351.701 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.701 Applicability dates. The regulations contained in this part 351...

  3. 19 CFR 351.701 - Applicability dates.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Applicability dates. 351.701 Section 351.701 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.701 Applicability dates. The regulations contained in this part 351...

  4. 19 CFR 357.101 - Definitions.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Definitions. 357.101 Section 357.101 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.101 Definitions. (a) Arrangement means an arrangement between the United States Government and a foreign...

  5. 19 CFR 210.24 - Interlocutory appeals.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Interlocutory appeals. 210.24 Section 210.24 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION INVESTIGATIONS OF UNFAIR PRACTICES IN IMPORT TRADE ADJUDICATION AND ENFORCEMENT Motions § 210.24 Interlocutory appeals. Rulings by the administrative...

  6. 77 FR 34037 - Georgia-Alabama-South Carolina System of Projects

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-06-08

    ... Marketing Division, Southeastern Power Administration, Department of Energy, 1166 Athens Tech Road, Elberton... a public information and comment forum for the Georgia-Alabama-South Carolina customers and... before June 5, 2012. The Georgia-Alabama-South Carolina customers, through their representatives, have...

  7. 16 CFR 314.2 - Definitions.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... Commission's rule governing the Privacy of Consumer Financial Information, 16 CFR part 313. (b) Customer... customer of a financial institution, whether in paper, electronic, or other form, that is handled or... administrative, technical, or physical safeguards you use to access, collect, distribute, process, protect, store...

  8. 7 CFR 1214.101 - Definitions.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

  9. 7 CFR 1214.101 - Definitions.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

  10. 7 CFR 1214.101 - Definitions.

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... AND ORDERS; MISCELLANEOUS COMMODITIES), DEPARTMENT OF AGRICULTURE CHRISTMAS TREE PROMOTION, RESEARCH... act in the Administrator's stead. (b) Customs means the United States Customs and Border Protection or... Christmas trees annually in the United States, and who: (1) Owns, or shares the ownership and risk of loss...

  11. 47 CFR 64.5105 - Use of customer proprietary network information without customer approval.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... calls; (ii) Access, either directly or via a third party, a commercially available database that will... permit access to CPNI upon request by the administrator of the TRS Fund, as that term is defined in § 64...

  12. 47 CFR 64.5105 - Use of customer proprietary network information without customer approval.

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... calls; (ii) Access, either directly or via a third party, a commercially available database that will... permit access to CPNI upon request by the administrator of the TRS Fund, as that term is defined in § 64...

  13. Improving customer service. It's not just what's in the box.

    PubMed

    Redling, Robert

    2003-08-01

    Patient satisfaction scores can plummet when medical emergencies throw schedules into disarray or a receptionist ignores a patient at the front desk. Patients' expectations of good customer service have been shaped by technological conveniences and the concerted efforts of retailers, restaurants and other service providers. Physician leaders and administrators can improve customer service by paying more attention to organizational culture, physician behavior, staff incentives, hiring practices and team-building.

  14. 19 CFR 206.66 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... business information under administrative protective order. 206.66 Section 206.66 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL... certain confidential business information under administrative protective order. In an investigation under...

  15. Managing hospital quality performance in two related areas: patient care and customer service.

    PubMed

    Dwore, R B

    1993-01-01

    The Joint Commission on Accreditation of Healthcare Organization's new emphasis on continuous quality improvement provides hospitals with an opportunity to enhance both customer service as well as patient care. Both are expected by patients and delivered by providers. Patient care is the core product; customer service augments it by adding value and providing the opportunity for a competitive advantage. This article discusses issues for administrators to consider before including customer service as a component of continuous quality improvement and then presents methods for bringing about change.

  16. 7 CFR 782.3 - Administration.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... Administrator for Commodity Operations (DACO), FSA, Washington, D.C., and the Kansas City Commodity Office (KCCO), FSA, Kansas City, MO, in coordination with the Commissioner of Customs pursuant to a Memorandum of...

  17. 75 FR 12514 - Stainless Steel Bar From Brazil: Preliminary Results of Antidumping Duty Administrative Review

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-03-16

    ... Brazil: Preliminary Results of Antidumping Duty Administrative Review AGENCY: Import Administration... results are adopted in our final results of administrative review, we will instruct U.S. Customs and... invited to comment on these preliminary results of review. We intend to issue the final results of review...

  18. 19 CFR 351.313 - Attorneys or representatives.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Attorneys or representatives. 351.313 Section 351.313 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND... after he has been accorded an opportunity to present his views in the matter. The Department will...

  19. 19 CFR 351.312 - Industrial users and consumer organizations.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Industrial users and consumer organizations. 351.312 Section 351.312 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE... industrial users on matters relevant to a particular determination of dumping, subsidization, or injury. This...

  20. 19 CFR 357.105 - Questionnaires.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Questionnaires. 357.105 Section 357.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.105 Questionnaires. For reviews conducted under section 106(b)(2), the Secretary normally will send questionnaires to...

  1. 19 CFR 351.702 - Applicability dates for countervailing duty regulations.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Applicability dates for countervailing duty regulations. 351.702 Section 351.702 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.702 Applicability dates for countervailing...

  2. 19 CFR 357.109 - Request for reconsideration.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Request for reconsideration. 357.109 Section 357.109 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.109 Request for reconsideration. Interested parties may file a request for reconsideration with...

  3. 19 CFR 357.108 - Disclosure of information.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Disclosure of information. 357.108 Section 357.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.108 Disclosure of information. Promptly after making a short supply determination, the Secretary will...

  4. 19 CFR 351.702 - Applicability dates for countervailing duty regulations.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Applicability dates for countervailing duty regulations. 351.702 Section 351.702 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.702 Applicability dates for countervailing...

  5. 19 CFR 357.108 - Disclosure of information.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Disclosure of information. 357.108 Section 357.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.108 Disclosure of information. Promptly after making a short supply determination, the Secretary will...

  6. 19 CFR 357.109 - Request for reconsideration.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Request for reconsideration. 357.109 Section 357.109 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.109 Request for reconsideration. Interested parties may file a request for reconsideration with...

  7. 19 CFR 351.702 - Applicability dates for countervailing duty regulations.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Applicability dates for countervailing duty regulations. 351.702 Section 351.702 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.702 Applicability dates for countervailing...

  8. 19 CFR 357.105 - Questionnaires.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Questionnaires. 357.105 Section 357.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.105 Questionnaires. For reviews conducted under section 106(b)(2), the Secretary normally will send questionnaires to...

  9. 19 CFR 351.702 - Applicability dates for countervailing duty regulations.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Applicability dates for countervailing duty regulations. 351.702 Section 351.702 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.702 Applicability dates for countervailing...

  10. 19 CFR 357.105 - Questionnaires.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Questionnaires. 357.105 Section 357.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.105 Questionnaires. For reviews conducted under section 106(b)(2), the Secretary normally will send questionnaires to...

  11. 19 CFR 357.108 - Disclosure of information.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Disclosure of information. 357.108 Section 357.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.108 Disclosure of information. Promptly after making a short supply determination, the Secretary will...

  12. 19 CFR 351.702 - Applicability dates for countervailing duty regulations.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Applicability dates for countervailing duty regulations. 351.702 Section 351.702 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Applicability Dates § 351.702 Applicability dates for countervailing...

  13. 19 CFR 357.109 - Request for reconsideration.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Request for reconsideration. 357.109 Section 357.109 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.109 Request for reconsideration. Interested parties may file a request for reconsideration with...

  14. 19 CFR 351.503 - Benefit.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Benefit. 351.503 Section 351.503 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Identification and Measurement of Countervailable Subsidies § 351.503 Benefit. (a) Specific rules. In the case of a...

  15. 19 CFR 351.514 - Export subsidies.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Export subsidies. 351.514 Section 351.514 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES... government, a benefit does not exist if the Secretary determines that the activities consist of general...

  16. 19 CFR 351.415 - Conversion of currency.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Conversion of currency. 351.415 Section 351.415 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING... Conversion of currency. (a) In general. In an antidumping proceeding, the Secretary will convert foreign...

  17. 19 CFR 351.415 - Conversion of currency.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Conversion of currency. 351.415 Section 351.415 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING... Conversion of currency. (a) In general. In an antidumping proceeding, the Secretary will convert foreign...

  18. 19 CFR 354.10 - Discovery.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

  19. 19 CFR 354.10 - Discovery.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

  20. 19 CFR 354.10 - Discovery.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

  1. 19 CFR 354.10 - Discovery.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

  2. 19 CFR 354.10 - Discovery.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 354.10 Section 354.10 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.10 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery procedures regarding any matter, not...

  3. 76 FR 8629 - Clarification of Reciprocal Waivers of Claims for Multiple-Customer Commercial Space Launch and...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-02-15

    ..., Government property, Indemnity payments, Insurance, Reporting and recordkeeping requirements, Rockets, Space...- Customer Commercial Space Launch and Reentry AGENCY: Federal Aviation Administration (FAA), DOT. ACTION... INFORMATION CONTACT: Laura Montgomery, Senior Attorney for Commercial Space Transportation, Office of the...

  4. 19 CFR 10.585 - Importer obligations.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...-United States Free Trade Agreement Import Requirements § 10.585 Importer obligations. (a) General. An... civil or administrative penalties under 19 U.S.C. 1592 for making an incorrect claim for preferential...

  5. 40 CFR 86.1313-2007 - Fuel specifications.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... Administrator's satisfaction that this fuel will be the predominant in-use fuel. Such evidence could include such things as copies of signed contracts from customers indicating the intent to purchase and use... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel...

  6. 5 CFR 551.206 - Administrative exemption criteria.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... Administrative exemption criteria. An administrative employee is an employee whose primary duty is the performance of office or non-manual work directly related to the management or general business operations, as distinguished from production functions, of the employer or the employer's customers and whose primary duty...

  7. 5 CFR 551.206 - Administrative exemption criteria.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... Administrative exemption criteria. An administrative employee is an employee whose primary duty is the performance of office or non-manual work directly related to the management or general business operations, as distinguished from production functions, of the employer or the employer's customers and whose primary duty...

  8. 5 CFR 551.206 - Administrative exemption criteria.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... Administrative exemption criteria. An administrative employee is an employee whose primary duty is the performance of office or non-manual work directly related to the management or general business operations, as distinguished from production functions, of the employer or the employer's customers and whose primary duty...

  9. 40 CFR 86.1313-98 - Fuel specifications.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel... contracts from customers indicating the intent to purchase and use “Type 1-D” grade diesel fuel as the...

  10. 19 CFR 356.22 - Prehearing conference.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Prehearing conference. 356.22 Section 356.22 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND RULES FOR...) Settlement of the matter; (iv) Discovery; and (v) Such other matters as may expedite the disposition of the...

  11. 19 CFR 356.22 - Prehearing conference.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Prehearing conference. 356.22 Section 356.22 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND RULES FOR...) Settlement of the matter; (iv) Discovery; and (v) Such other matters as may expedite the disposition of the...

  12. 19 CFR 356.22 - Prehearing conference.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Prehearing conference. 356.22 Section 356.22 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND RULES FOR...) Settlement of the matter; (iv) Discovery; and (v) Such other matters as may expedite the disposition of the...

  13. 19 CFR 356.22 - Prehearing conference.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Prehearing conference. 356.22 Section 356.22 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND RULES FOR...) Settlement of the matter; (iv) Discovery; and (v) Such other matters as may expedite the disposition of the...

  14. 19 CFR 356.22 - Prehearing conference.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Prehearing conference. 356.22 Section 356.22 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND RULES FOR...) Settlement of the matter; (iv) Discovery; and (v) Such other matters as may expedite the disposition of the...

  15. 19 CFR 357.111 - Public and proprietary information.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Public and proprietary information. 357.111 Section 357.111 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY...: (1) Business or trade secrets concerning the nature of a product or production process, if unique or...

  16. 19 CFR 360.106 - Fees.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Fees. 360.106 Section 360.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.106 Fees. No fees will be charged for obtaining a user identification number, issuing a steel import...

  17. 19 CFR 360.104 - Steel import monitoring.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Steel import monitoring. 360.104 Section 360.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.104 Steel import monitoring. (a) Throughout the duration of the licensing requirement...

  18. 19 CFR 360.107 - Hours of operation.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Hours of operation. 360.107 Section 360.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.107 Hours of operation. The automatic licensing system will generally be accessible...

  19. 19 CFR 357.102 - Short supply allowances.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Short supply allowances. 357.102 Section 357.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.102 Short supply allowances. (a) The Secretary will authorize a short supply allowance if: (1) The...

  20. 19 CFR 360.108 - Loss of electronic licensing privileges.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Loss of electronic licensing privileges. 360.108 Section 360.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.108 Loss of electronic licensing privileges. Should Commerce determine...

  1. 19 CFR 357.102 - Short supply allowances.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Short supply allowances. 357.102 Section 357.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.102 Short supply allowances. (a) The Secretary will authorize a short supply allowance if: (1) The...

  2. 19 CFR 360.108 - Loss of electronic licensing privileges.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Loss of electronic licensing privileges. 360.108 Section 360.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.108 Loss of electronic licensing privileges. Should Commerce determine...

  3. 19 CFR 360.104 - Steel import monitoring.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Steel import monitoring. 360.104 Section 360.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.104 Steel import monitoring. (a) Throughout the duration of the licensing requirement...

  4. 19 CFR 360.107 - Hours of operation.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Hours of operation. 360.107 Section 360.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.107 Hours of operation. The automatic licensing system will generally be accessible...

  5. 19 CFR 357.111 - Public and proprietary information.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Public and proprietary information. 357.111 Section 357.111 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY...: (1) Business or trade secrets concerning the nature of a product or production process, if unique or...

  6. 19 CFR 360.108 - Loss of electronic licensing privileges.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Loss of electronic licensing privileges. 360.108 Section 360.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.108 Loss of electronic licensing privileges. Should Commerce determine...

  7. 19 CFR 360.104 - Steel import monitoring.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Steel import monitoring. 360.104 Section 360.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.104 Steel import monitoring. (a) Throughout the duration of the licensing requirement...

  8. 19 CFR 360.106 - Fees.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Fees. 360.106 Section 360.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.106 Fees. No fees will be charged for obtaining a user identification number, issuing a steel import...

  9. 19 CFR 360.108 - Loss of electronic licensing privileges.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Loss of electronic licensing privileges. 360.108 Section 360.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.108 Loss of electronic licensing privileges. Should Commerce determine...

  10. 19 CFR 360.107 - Hours of operation.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Hours of operation. 360.107 Section 360.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.107 Hours of operation. The automatic licensing system will generally be accessible...

  11. 19 CFR 360.106 - Fees.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Fees. 360.106 Section 360.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.106 Fees. No fees will be charged for obtaining a user identification number, issuing a steel import...

  12. 19 CFR 357.102 - Short supply allowances.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Short supply allowances. 357.102 Section 357.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.102 Short supply allowances. (a) The Secretary will authorize a short supply allowance if: (1) The...

  13. 19 CFR 360.107 - Hours of operation.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Hours of operation. 360.107 Section 360.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.107 Hours of operation. The automatic licensing system will generally be accessible...

  14. 19 CFR 360.106 - Fees.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Fees. 360.106 Section 360.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.106 Fees. No fees will be charged for obtaining a user identification number, issuing a steel import...

  15. 19 CFR 360.104 - Steel import monitoring.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Steel import monitoring. 360.104 Section 360.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.104 Steel import monitoring. (a) Throughout the duration of the licensing requirement...

  16. 19 CFR 360.107 - Hours of operation.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Hours of operation. 360.107 Section 360.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.107 Hours of operation. The automatic licensing system will generally be accessible...

  17. 19 CFR 357.111 - Public and proprietary information.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Public and proprietary information. 357.111 Section 357.111 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY...: (1) Business or trade secrets concerning the nature of a product or production process, if unique or...

  18. 19 CFR 360.104 - Steel import monitoring.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Steel import monitoring. 360.104 Section 360.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.104 Steel import monitoring. (a) Throughout the duration of the licensing requirement...

  19. 19 CFR 360.108 - Loss of electronic licensing privileges.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Loss of electronic licensing privileges. 360.108 Section 360.108 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.108 Loss of electronic licensing privileges. Should Commerce determine...

  20. 19 CFR 360.106 - Fees.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Fees. 360.106 Section 360.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.106 Fees. No fees will be charged for obtaining a user identification number, issuing a steel import...

  1. 19 CFR 351.306 - Use of business proprietary information.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... that originally submitted the item (e.g., Petitioner, Respondent A, Respondent B). Business proprietary... 19 Customs Duties 3 2010-04-01 2010-04-01 false Use of business proprietary information. 351.306 Section 351.306 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND...

  2. 77 FR 58440 - Petition for Waiver of Compliance

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-09-20

    ... Savage Industrial Rail Services Operation (Savage) has petitioned the Federal Railroad Administration... to 184 days. Savage conducts rail switching operations for customers in the area of Henderson and... customers. FRA assigned the petition Docket Number FRA-2012-0063. A copy of the petition, as well as any...

  3. 19 CFR 356.20 - Discovery.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

  4. 19 CFR 356.20 - Discovery.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

  5. 19 CFR 356.20 - Discovery.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

  6. 19 CFR 356.20 - Discovery.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

  7. 78 FR 22022 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-04-12

    ... Aviation Administration to measure management objectives and analyze customer feedback for ISO-9001. DATES... Aviation System Standards Distribution Dissemination Quality Plan states that the organization shall... Quality Management System in relation to customer satisfaction. The Glenn Dale Distribution Center...

  8. 19 CFR 356.20 - Discovery.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 356.20 Section 356.20 Customs Duties... § 356.20 Discovery. (a) Voluntary discovery. All parties are encouraged to engage in voluntary discovery... sanctions proceeding. (b) Limitations on discovery. The administrative law judge shall place such limits...

  9. 75 FR 7029 - Lonza, Inc., Riverside Plant, Lonza Exclusive Synthesis Section, Custom Manufacturing Division...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-02-16

    ... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-72,231] Lonza, Inc., Riverside Plant, Lonza Exclusive Synthesis Section, Custom Manufacturing Division Including On-Site Leased Workers of Lab Support, Aerotek, Job Exchange, and Synerfac; Conshohocken, PA; Notice of Affirmative...

  10. 75 FR 878 - Lonza, Inc. Riverside Plant; Lonza Exclusive Synthesis Section Custom Manufacturing Division...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-01-06

    ... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-72,231] Lonza, Inc. Riverside Plant; Lonza Exclusive Synthesis Section Custom Manufacturing Division Including On-Site Leased Workers of Lab Support, Aerotek, Job Exchange, and Synerfac; Conshohocken, PA; Notice of Affirmative...

  11. 19 CFR 358.102 - Definitions.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Definitions. 358.102 Section 358.102 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SUPPLIES FOR USE IN EMERGENCY RELIEF WORK § 358.102 Definitions. For purposes of this part: Act means the Tariff Act of 1930, as amended...

  12. 77 FR 52380 - Agency Information Collection Activities; Revision of a Currently-Approved Information Collection...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-08-29

    ... Request: Information Technology Services Survey Portal Customer Satisfaction Assessment (Formerly COMPASS Portal Consumer Satisfaction Assessment) AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT... collected will be used to assess the satisfaction of Federal, State, and industry customers with the FMCSA...

  13. Putting Customers First: Standards for Serving the American People.

    ERIC Educational Resources Information Center

    Clinton, Bill; Gore, Al

    This document, part of the Clinton Administration's "Reinventing Government" initiative involving a long-term, significant revamping of the federal bureaucracy, presents a comprehensive set of published customer service standards for the United States Government. It presents more than 1,500 standards representing commitments from more…

  14. Links among high-performance work environment, service quality, and customer satisfaction: an extension to the healthcare sector.

    PubMed

    Scotti, Dennis J; Harmon, Joel; Behson, Scott J

    2007-01-01

    Healthcare managers must deliver high-quality patient services that generate highly satisfied and loyal customers. In this article, we examine how a high-involvement approach to the work environment of healthcare employees may lead to exceptional service quality, satisfied patients, and ultimately to loyal customers. Specifically, we investigate the chain of events through which high-performance work systems (HPWS) and customer orientation influence employee and customer perceptions of service quality and patient satisfaction in a national sample of 113 Veterans Health Administration ambulatory care centers. We present a conceptual model for linking work environment to customer satisfaction and test this model using structural equations modeling. The results suggest that (1) HPWS is linked to employee perceptions of their ability to deliver high-quality customer service, both directly and through their perceptions of customer orientation; (2) employee perceptions of customer service are linked to customer perceptions of high-quality service; and (3) perceived service quality is linked with customer satisfaction. Theoretical and practical implications of our findings, including suggestions of how healthcare managers can implement changes to their work environments, are discussed.

  15. Customer orientation among employees in public administration: a transnational, longitudinal study.

    PubMed

    Korunka, Christian; Scharitzer, Dieter; Carayon, Pascale; Hoonakker, Peter; Sonnek, Angelika; Sainfort, Francois

    2007-05-01

    The relation between ergonomic principles and quality management initiatives, both, in the private and public sector, has received increasing attention in the recent years. Customer orientation among employees is not only an important quality principle, but also an essential prerequisite for customer satisfaction, especially in service organizations. In this context, the objective of introducing new public management (NPM) in public-service organizations is to increase customer orientation among employees who are at the forefront of service providing. In this study, we developed a short scale to measure perceived customer orientation. In two separate longitudinal studies carried out in Austria and the US, we analyzed changes in customer orientation resulting from the introduction of NPM. In both organizations, we observed a significant increase in customer orientation. Perceived customer orientation was related to job characteristics, organizational characteristics and employee quality of working life. Creating positive influences on these characteristics within the framework of an organizational change process has positive effects on employee customer orientation.

  16. 19 CFR 356.14 - Report of violation and investigation.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Report of violation and investigation. 356.14 Section 356.14 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES AND... shredding of the documents or by erasing electronic memory, computer disk, or tape memory, as set forth in...

  17. 48 CFR 22.1003-4 - Administrative limitations, variations, tolerances, and exemptions.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... market prices for the maintenance, calibration, or repair of such equipment. As defined at 29 CFR 4.123(e... or otherwise available for inspection by customers, and states prices at which sales currently, or... employees servicing the same equipment of commercial customers. (iv) The apparent successful offeror...

  18. 20 CFR 663.595 - What requirements apply to providers of OJT and customized training?

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... and customized training? 663.595 Section 663.595 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT Eligible Training Providers § 663.595 What requirements apply to providers of OJT and...

  19. 20 CFR 663.715 - What is customized training?

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 20 Employees' Benefits 3 2011-04-01 2011-04-01 false What is customized training? 663.715 Section 663.715 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT On-the-Job Training (OJT) and...

  20. 20 CFR 663.715 - What is customized training?

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 20 Employees' Benefits 3 2010-04-01 2010-04-01 false What is customized training? 663.715 Section 663.715 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT On-the-Job Training (OJT) and...

  1. 20 CFR 663.595 - What requirements apply to providers of OJT and customized training?

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... and customized training? 663.595 Section 663.595 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT Eligible Training Providers § 663.595 What requirements apply to providers of OJT and...

  2. 15 CFR 301.8 - Instructions for entering instruments through Customs and Border Protection under subheading 9810...

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... ADMINISTRATION, DEPARTMENT OF COMMERCE MISCELLANEOUS REGULATIONS INSTRUMENTS AND APPARATUS FOR EDUCATIONAL AND SCIENTIFIC INSTITUTIONS § 301.8 Instructions for entering instruments through Customs and Border Protection... 15 Commerce and Foreign Trade 2 2014-01-01 2014-01-01 false Instructions for entering instruments...

  3. 15 CFR 301.8 - Instructions for entering instruments through Customs and Border Protection under subheading 9810...

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... ADMINISTRATION, DEPARTMENT OF COMMERCE MISCELLANEOUS REGULATIONS INSTRUMENTS AND APPARATUS FOR EDUCATIONAL AND SCIENTIFIC INSTITUTIONS § 301.8 Instructions for entering instruments through Customs and Border Protection... 15 Commerce and Foreign Trade 2 2013-01-01 2013-01-01 false Instructions for entering instruments...

  4. 15 CFR 301.8 - Instructions for entering instruments through Customs and Border Protection under subheading 9810...

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... ADMINISTRATION, DEPARTMENT OF COMMERCE MISCELLANEOUS REGULATIONS INSTRUMENTS AND APPARATUS FOR EDUCATIONAL AND SCIENTIFIC INSTITUTIONS § 301.8 Instructions for entering instruments through Customs and Border Protection... 15 Commerce and Foreign Trade 2 2010-01-01 2010-01-01 false Instructions for entering instruments...

  5. 15 CFR 301.8 - Instructions for entering instruments through Customs and Border Protection under subheading 9810...

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... ADMINISTRATION, DEPARTMENT OF COMMERCE MISCELLANEOUS REGULATIONS INSTRUMENTS AND APPARATUS FOR EDUCATIONAL AND SCIENTIFIC INSTITUTIONS § 301.8 Instructions for entering instruments through Customs and Border Protection... 15 Commerce and Foreign Trade 2 2011-01-01 2011-01-01 false Instructions for entering instruments...

  6. 15 CFR 301.8 - Instructions for entering instruments through Customs and Border Protection under subheading 9810...

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... ADMINISTRATION, DEPARTMENT OF COMMERCE MISCELLANEOUS REGULATIONS INSTRUMENTS AND APPARATUS FOR EDUCATIONAL AND SCIENTIFIC INSTITUTIONS § 301.8 Instructions for entering instruments through Customs and Border Protection... 15 Commerce and Foreign Trade 2 2012-01-01 2012-01-01 false Instructions for entering instruments...

  7. 75 FR 32911 - Preliminary Results of Antidumping Duty Administrative Review: Circular Welded Carbon Steel Pipes...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-10

    ... for convenience and customs purposes, the written description of the merchandise subject to this order... and unaffiliated customers, net of all movement charges, direct selling expenses, and packing. Where... market prices, less any applicable movement charges, discounts, rebates, and direct and indirect selling...

  8. 19 CFR 360.105 - Duration of the steel import licensing requirement.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Duration of the steel import licensing requirement. 360.105 Section 360.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.105 Duration of the steel import licensing requirement...

  9. 19 CFR 357.107 - Publication of determinations and notification of foreign governments.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Publication of determinations and notification of foreign governments. 357.107 Section 357.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.107 Publication of determinations and notification of...

  10. 19 CFR 360.103 - Automatic issuance of import licenses.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Automatic issuance of import licenses. 360.103 Section 360.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.103 Automatic issuance of import licenses. (a) In general. Steel import...

  11. 19 CFR 357.106 - Time limits.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

  12. 19 CFR 357.103 - Petitions for short supply allowances.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Petitions for short supply allowances. 357.103 Section 357.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.103 Petitions for short supply allowances. An interested party may file a petition with the...

  13. 19 CFR 357.103 - Petitions for short supply allowances.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Petitions for short supply allowances. 357.103 Section 357.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.103 Petitions for short supply allowances. An interested party may file a petition with the...

  14. 19 CFR 360.103 - Automatic issuance of import licenses.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Automatic issuance of import licenses. 360.103 Section 360.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.103 Automatic issuance of import licenses. (a) In general. Steel import...

  15. 19 CFR 360.103 - Automatic issuance of import licenses.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Automatic issuance of import licenses. 360.103 Section 360.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.103 Automatic issuance of import licenses. (a) In general. Steel import...

  16. 19 CFR 360.105 - Duration of the steel import licensing requirement.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Duration of the steel import licensing requirement. 360.105 Section 360.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.105 Duration of the steel import licensing requirement...

  17. 19 CFR 357.106 - Time limits.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

  18. 19 CFR 357.107 - Publication of determinations and notification of foreign governments.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Publication of determinations and notification of foreign governments. 357.107 Section 357.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.107 Publication of determinations and notification of...

  19. 19 CFR 357.103 - Petitions for short supply allowances.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Petitions for short supply allowances. 357.103 Section 357.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.103 Petitions for short supply allowances. An interested party may file a petition with the...

  20. 19 CFR 360.105 - Duration of the steel import licensing requirement.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Duration of the steel import licensing requirement. 360.105 Section 360.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.105 Duration of the steel import licensing requirement...

  1. 19 CFR 360.103 - Automatic issuance of import licenses.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Automatic issuance of import licenses. 360.103 Section 360.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.103 Automatic issuance of import licenses. (a) In general. Steel import...

  2. 19 CFR 357.106 - Time limits.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Time limits. 357.106 Section 357.106 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.106 Time limits. (a) The Secretary will determine, no later than the day specified in paragraph (b) of this...

  3. 19 CFR 360.105 - Duration of the steel import licensing requirement.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Duration of the steel import licensing requirement. 360.105 Section 360.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.105 Duration of the steel import licensing requirement...

  4. 19 CFR 360.105 - Duration of the steel import licensing requirement.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Duration of the steel import licensing requirement. 360.105 Section 360.105 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.105 Duration of the steel import licensing requirement...

  5. 19 CFR 360.103 - Automatic issuance of import licenses.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Automatic issuance of import licenses. 360.103 Section 360.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE STEEL IMPORT MONITORING AND ANALYSIS SYSTEM § 360.103 Automatic issuance of import licenses. (a) In general. Steel import...

  6. 19 CFR 357.107 - Publication of determinations and notification of foreign governments.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Publication of determinations and notification of foreign governments. 357.107 Section 357.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.107 Publication of determinations and notification of...

  7. 19 CFR Policy Statement to Part 145 - Examination of Sealed Letter Class Mail

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... Policy Statement to Part 145 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) MAIL IMPORTATIONS Pt. 145, Policy Stmt. Policy Statement... policies will lead to appropriate administrative sanctions, as well as possible criminal prosecution...

  8. 19 CFR Policy Statement to Part 145 - Examination of Sealed Letter Class Mail

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... Policy Statement to Part 145 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) MAIL IMPORTATIONS Pt. 145, Policy Stmt. Policy Statement... policies will lead to appropriate administrative sanctions, as well as possible criminal prosecution...

  9. 19 CFR Policy Statement to Part 145 - Examination of Sealed Letter Class Mail

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... Policy Statement to Part 145 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) MAIL IMPORTATIONS Pt. 145, Policy Stmt. Policy Statement... policies will lead to appropriate administrative sanctions, as well as possible criminal prosecution...

  10. 19 CFR Policy Statement to Part 145 - Examination of Sealed Letter Class Mail

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... Policy Statement to Part 145 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) MAIL IMPORTATIONS Pt. 145, Policy Stmt. Policy Statement... policies will lead to appropriate administrative sanctions, as well as possible criminal prosecution...

  11. 21 CFR 1313.05 - Requirements for an established business relationship.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... relationship. To document that an importer or exporter has an established business relationship with a customer... relationship. 1313.05 Section 1313.05 Food and Drugs DRUG ENFORCEMENT ADMINISTRATION, DEPARTMENT OF JUSTICE... street address of the chemical importer or exporter and of each regular customer; (b) The telephone...

  12. 19 CFR 356.23 - Hearing.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Hearing. 356.23 Section 356.23 Customs Duties... § 356.23 Hearing. (a) Scheduling of hearing. The administrative law judge will schedule the hearing at a... parties adequately to prepare for the hearing and the importance of expeditiously resolving the matter. (b...

  13. 19 CFR 354.12 - Hearing.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Hearing. 354.12 Section 354.12 Customs Duties... ANTIDUMPING OR COUNTERVAILING DUTY ADMINISTRATIVE PROTECTIVE ORDER § 354.12 Hearing. (a) Scheduling of hearing. The presiding official will schedule the hearing at a reasonable time, date, and place, which will be...

  14. 19 CFR 207.112 - Hearings.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Hearings. 207.112 Section 207.112 Customs Duties... and Committee Proceedings § 207.112 Hearings. (a) Purpose of and scheduling of hearings. An opportunity for a hearing before an administrative law judge shall be provided for each action initiated under...

  15. 32 CFR 842.133 - Claims by customers, members, participants, or authorized users.

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... 32 National Defense 6 2013-07-01 2013-07-01 false Claims by customers, members, participants, or authorized users. 842.133 Section 842.133 National Defense Department of Defense (Continued) DEPARTMENT OF THE AIR FORCE CLAIMS AND LITIGATION ADMINISTRATIVE CLAIMS Nonappropriated Fund Claims § 842.133 Claims...

  16. 19 CFR 207.109 - Discovery.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

  17. 19 CFR 207.109 - Discovery.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

  18. 19 CFR 207.109 - Discovery.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

  19. 19 CFR 207.109 - Discovery.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

  20. 19 CFR 351.306 - Use of business proprietary information.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Use of business proprietary information. 351.306 Section 351.306 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Information and Argument § 351.306 Use of business proprietary information. (a) By the...

  1. 19 CFR 207.107 - Motions.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Motions. 207.107 Section 207.107 Customs Duties... and Committee Proceedings § 207.107 Motions. (a) Presentation and disposition. (1) After issuance of..., all motions relating to that part of the proceeding shall be addressed to the administrative law judge...

  2. 19 CFR 207.107 - Motions.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Motions. 207.107 Section 207.107 Customs Duties... and Committee Proceedings § 207.107 Motions. (a) Presentation and disposition. (1) After issuance of..., all motions relating to that part of the proceeding shall be addressed to the administrative law judge...

  3. 19 CFR 207.109 - Discovery.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Discovery. 207.109 Section 207.109 Customs Duties... and Committee Proceedings § 207.109 Discovery. (a) Discovery methods. All parties may obtain discovery under such terms and limitations as the administrative law judge may order. Discovery may be by one or...

  4. 19 CFR 145.23 - Time limits.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 2 2012-04-01 2012-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry made.... 1520(c)), only if the addressee requests such amendment within the time limits prescribed therein (see...

  5. 19 CFR 145.23 - Time limits.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 2 2011-04-01 2011-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry made.... 1520(c)), only if the addressee requests such amendment within the time limits prescribed therein (see...

  6. 19 CFR 358.103 - Importation of supplies.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Importation of supplies. 358.103 Section 358.103 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SUPPLIES FOR USE IN EMERGENCY RELIEF WORK § 358.103 Importation of supplies. (a) Where the President, acting under section 318 of the...

  7. 19 CFR 351.601 - Annual list and quarterly update of subsidies.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Annual list and quarterly update of subsidies. 351.601 Section 351.601 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Subsidy Determinations Regarding Cheese Subject to an In-Quota Rate of...

  8. 19 CFR 351.601 - Annual list and quarterly update of subsidies.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Annual list and quarterly update of subsidies. 351.601 Section 351.601 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Subsidy Determinations Regarding Cheese Subject to an In-Quota Rate of...

  9. 19 CFR 115.15 - Reports by road vehicle or container manufacturer.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS CONVENTIONS Administration § 115.15 Reports by road vehicle or container manufacturer... 19 Customs Duties 1 2011-04-01 2011-04-01 false Reports by road vehicle or container manufacturer...

  10. 19 CFR 115.15 - Reports by road vehicle or container manufacturer.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS CONVENTIONS Administration § 115.15 Reports by road vehicle or container manufacturer... 19 Customs Duties 1 2012-04-01 2012-04-01 false Reports by road vehicle or container manufacturer...

  11. 19 CFR 115.15 - Reports by road vehicle or container manufacturer.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS CONVENTIONS Administration § 115.15 Reports by road vehicle or container manufacturer... 19 Customs Duties 1 2013-04-01 2013-04-01 false Reports by road vehicle or container manufacturer...

  12. 19 CFR 115.15 - Reports by road vehicle or container manufacturer.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS CONVENTIONS Administration § 115.15 Reports by road vehicle or container manufacturer... 19 Customs Duties 1 2014-04-01 2014-04-01 false Reports by road vehicle or container manufacturer...

  13. 19 CFR 115.15 - Reports by road vehicle or container manufacturer.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS CONVENTIONS Administration § 115.15 Reports by road vehicle or container manufacturer... 19 Customs Duties 1 2010-04-01 2010-04-01 false Reports by road vehicle or container manufacturer...

  14. 19 CFR 207.107 - Motions.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ..., all motions relating to that part of the proceeding shall be addressed to the administrative law judge... 19 Customs Duties 3 2012-04-01 2012-04-01 false Motions. 207.107 Section 207.107 Customs Duties... and Committee Proceedings § 207.107 Motions. (a) Presentation and disposition. (1) After issuance of...

  15. 19 CFR 207.107 - Motions.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ..., all motions relating to that part of the proceeding shall be addressed to the administrative law judge... 19 Customs Duties 3 2014-04-01 2014-04-01 false Motions. 207.107 Section 207.107 Customs Duties... and Committee Proceedings § 207.107 Motions. (a) Presentation and disposition. (1) After issuance of...

  16. 19 CFR 207.107 - Motions.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ..., all motions relating to that part of the proceeding shall be addressed to the administrative law judge... 19 Customs Duties 3 2013-04-01 2013-04-01 false Motions. 207.107 Section 207.107 Customs Duties... and Committee Proceedings § 207.107 Motions. (a) Presentation and disposition. (1) After issuance of...

  17. 48 CFR 1.102 - Statement of guiding principles for the Federal Acquisition System.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... customer, while maintaining the public's trust and fulfilling public policy objectives. Participants in the... of responsibility. (b) The Federal Acquisition System will— (1) Satisfy the customer in terms of cost...) Minimize administrative operating costs; (3) Conduct business with integrity, fairness, and openness; and...

  18. 19 CFR 10.620 - General.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... CONDITIONALLY FREE, SUBJECT TO A REDUCED RATE, ETC. Dominican Republic-Central America-United States Free Trade... 19 Customs Duties 1 2010-04-01 2010-04-01 false General. 10.620 Section 10.620 Customs Duties U.S... administrative penalties which may be imposed on U.S. importers, exporters, and producers for violations of the...

  19. Internet Tools Access Administrative Data at the University of Delaware.

    ERIC Educational Resources Information Center

    Jacobson, Carl

    1995-01-01

    At the University of Delaware, World Wide Web tools are used to produce multiplatform administrative applications, including hyperreporting, mixed media, electronic forms, and kiosk services. Web applications are quickly and easily crafted to interact with administrative databases. They are particularly suited to customer outreach efforts,…

  20. 77 FR 69488 - Medical Devices; Custom Devices; Request for Comments

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-11-19

    ...: Notice; request for comments. SUMMARY: The Food and Drug Administration Safety and Innovation Act (FDASIA... Act). The Food and Drug Administration (FDA) is in the process of developing an implementation... electronically at http://www.regulations.gov . 1. The Food and Drug Administration Safety and Innovation Act...

  1. DOE Office of Scientific and Technical Information (OSTI.GOV)

    Sturgeon, J I

    This volume relates primarily to Time-of-Day rates standard, PURPA IB(d)3, and deals with the content and methods of providing rate and conservation information to customers when Time-of-Day rates are used. Information to customers in the Demonstration and Pilot Projects fell mainly into four categories: administrative communications; explanations of new rate structures; information and advice on load management; and facts, recommendations and encouragements about energy conservation and end-use improvement. Administrative communications were about such matters as the existence of Projects, their funding, their periods of performance, the selection of their test customers, conditions of participation, procedural changes during the tests, andmore » the time and conditions of ending the tests. These communications were important to good customer cooperation. All Demonstration Projects devoted considerable effort to the crucial task of clearly explaining the rationale of Time-of-Use (TOU) pricing and the test rate structures. The Projects then presented the concept of TOU pricing as a means of (a) fairly charging customers the true cost of their electricity and (b) rewarding them for shifting consumption to times when costs are less. For the most part, Demonstration Projects gave specific information on the individual customer's own rate structure and none on any others that were under test. The information was presented in face-to-face interviews, group presentations, television, radio, and print media, and traveling exhibits. The results are evaluated. (LCL)« less

  2. Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing.

    PubMed

    Gong, Shuangping; Dai, Yonghui; Ji, Jun; Wang, Jinzhao; Sun, Hai

    2015-01-01

    Customer complaint has been the important feedback for modern enterprises to improve their product and service quality as well as the customer's loyalty. As one of the commonly used manners in customer complaint, telephone communication carries rich emotional information of speeches, which provides valuable resources for perceiving the customer's satisfaction and studying the complaint handling skills. This paper studies the characteristics of telephone complaint speeches and proposes an analysis method based on affective computing technology, which can recognize the dynamic changes of customer emotions from the conversations between the service staff and the customer. The recognition process includes speaker recognition, emotional feature parameter extraction, and dynamic emotion recognition. Experimental results show that this method is effective and can reach high recognition rates of happy and angry states. It has been successfully applied to the operation quality and service administration in telecom and Internet service company.

  3. Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing

    PubMed Central

    Gong, Shuangping; Ji, Jun; Wang, Jinzhao; Sun, Hai

    2015-01-01

    Customer complaint has been the important feedback for modern enterprises to improve their product and service quality as well as the customer's loyalty. As one of the commonly used manners in customer complaint, telephone communication carries rich emotional information of speeches, which provides valuable resources for perceiving the customer's satisfaction and studying the complaint handling skills. This paper studies the characteristics of telephone complaint speeches and proposes an analysis method based on affective computing technology, which can recognize the dynamic changes of customer emotions from the conversations between the service staff and the customer. The recognition process includes speaker recognition, emotional feature parameter extraction, and dynamic emotion recognition. Experimental results show that this method is effective and can reach high recognition rates of happy and angry states. It has been successfully applied to the operation quality and service administration in telecom and Internet service company. PMID:26633967

  4. 78 FR 69878 - AT&T Corporation, a Subsidiary of AT&T Inc., Business Billing Customer Care, Pittsburgh...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-11-21

    ... Workers of America Union, Local 13550, requested administrative reconsideration of the negative determination regarding workers' eligibility to apply for Trade Adjustment Assistance (TAA) applicable to workers and former workers of AT&T Corporation, a subsidiary of AT&T Inc., Business Billing Customer Care...

  5. 78 FR 11226 - Comcast Cable, West Division Customer Care, Morgan Hill, CA; Notice of Affirmative Determination...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-02-15

    ... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-82,180] Comcast Cable, West Division Customer Care, Morgan Hill, CA; Notice of Affirmative Determination Regarding Application for... conclude that the claim is of sufficient weight to justify reconsideration of the U.S. Department of Labor...

  6. 19 CFR Annex Viii-B to Part 351 - Schedule for Expedited Sunset Reviews

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Schedule for Expedited Sunset Reviews VIII Annex VIII-B to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-B Annex VIII-B to Part 351—Schedule for Expedited...

  7. 19 CFR 357.104 - Determination of adequacy of petition, notice of review and opportunity for comment.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Determination of adequacy of petition, notice of review and opportunity for comment. 357.104 Section 357.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.104 Determination of adequacy of petition...

  8. 19 CFR Annex Vii to Part 351 - Antidumping Investigations Timeline

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Antidumping Investigations Timeline VII Annex VII to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VII Annex VII to Part 351—Antidumping Investigations Timeline ER19MY97.001 ...

  9. 19 CFR Annex III to Part 351 - Deadlines for Parties in Antidumping Investigations

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Deadlines for Parties in Antidumping Investigations III Annex III to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex III Annex III to Part 351—Deadlines for...

  10. 19 CFR Annex I to Part 351 - Deadlines for Parties in Countervailing Investigations

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Deadlines for Parties in Countervailing Investigations I Annex I to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex I Annex I to Part 351—Deadlines for Parties in...

  11. 19 CFR Annex Vi to Part 351 - Countervailing Investigations Timeline

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Countervailing Investigations Timeline VI Annex VI to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VI Annex VI to Part 351—Countervailing Investigations Timeline ER19MY97.000 ...

  12. 19 CFR 357.104 - Determination of adequacy of petition, notice of review and opportunity for comment.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Determination of adequacy of petition, notice of review and opportunity for comment. 357.104 Section 357.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.104 Determination of adequacy of petition...

  13. 19 CFR Annex Viii-B to Part 351 - Schedule for Expedited Sunset Reviews

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Schedule for Expedited Sunset Reviews VIII Annex VIII-B to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-B Annex VIII-B to Part 351—Schedule for Expedited...

  14. 19 CFR Annex Vii to Part 351 - Antidumping Investigations Timeline

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Antidumping Investigations Timeline VII Annex VII to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VII Annex VII to Part 351—Antidumping Investigations Timeline ER19MY97.001 ...

  15. 19 CFR Annex III to Part 351 - Deadlines for Parties in Antidumping Investigations

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Deadlines for Parties in Antidumping Investigations III Annex III to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex III Annex III to Part 351—Deadlines for...

  16. 19 CFR Annex I to Part 351 - Deadlines for Parties in Countervailing Investigations

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Deadlines for Parties in Countervailing Investigations I Annex I to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex I Annex I to Part 351—Deadlines for Parties in...

  17. 19 CFR Annex Vi to Part 351 - Countervailing Investigations Timeline

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Countervailing Investigations Timeline VI Annex VI to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VI Annex VI to Part 351—Countervailing Investigations Timeline ER19MY97.000 ...

  18. 19 CFR Annex Vii to Part 351 - Antidumping Investigations Timeline

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Antidumping Investigations Timeline VII Annex VII to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VII Annex VII to Part 351—Antidumping Investigations Timeline ER19MY97.001 ...

  19. 19 CFR Annex Vi to Part 351 - Countervailing Investigations Timeline

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Countervailing Investigations Timeline VI Annex VI to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VI Annex VI to Part 351—Countervailing Investigations Timeline ER19MY97.000 ...

  20. 19 CFR Annex III to Part 351 - Deadlines for Parties in Antidumping Investigations

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Deadlines for Parties in Antidumping Investigations III Annex III to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex III Annex III to Part 351—Deadlines for...

  1. 19 CFR Annex Vii to Part 351 - Antidumping Investigations Timeline

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Antidumping Investigations Timeline VII Annex VII to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VII Annex VII to Part 351—Antidumping Investigations Timeline ER19MY97.001 ...

  2. 19 CFR 357.104 - Determination of adequacy of petition, notice of review and opportunity for comment.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Determination of adequacy of petition, notice of review and opportunity for comment. 357.104 Section 357.104 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE SHORT SUPPLY PROCEDURES § 357.104 Determination of adequacy of petition...

  3. 19 CFR Annex I to Part 351 - Deadlines for Parties in Countervailing Investigations

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Deadlines for Parties in Countervailing Investigations I Annex I to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex I Annex I to Part 351—Deadlines for Parties in...

  4. 19 CFR Annex Vii to Part 351 - Antidumping Investigations Timeline

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Antidumping Investigations Timeline VII Annex VII to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VII Annex VII to Part 351—Antidumping Investigations Timeline ER19MY97.001 ...

  5. 19 CFR Annex Viii-B to Part 351 - Schedule for Expedited Sunset Reviews

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Schedule for Expedited Sunset Reviews VIII Annex VIII-B to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-B Annex VIII-B to Part 351—Schedule for Expedited...

  6. 19 CFR Annex Vi to Part 351 - Countervailing Investigations Timeline

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Countervailing Investigations Timeline VI Annex VI to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VI Annex VI to Part 351—Countervailing Investigations Timeline ER19MY97.000 ...

  7. 19 CFR Annex Vi to Part 351 - Countervailing Investigations Timeline

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Countervailing Investigations Timeline VI Annex VI to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VI Annex VI to Part 351—Countervailing Investigations Timeline ER19MY97.000 ...

  8. 19 CFR Annex III to Part 351 - Deadlines for Parties in Antidumping Investigations

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Deadlines for Parties in Antidumping Investigations III Annex III to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex III Annex III to Part 351—Deadlines for...

  9. 19 CFR Annex Viii-B to Part 351 - Schedule for Expedited Sunset Reviews

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Schedule for Expedited Sunset Reviews VIII Annex VIII-B to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-B Annex VIII-B to Part 351—Schedule for Expedited...

  10. 19 CFR Annex Viii-B to Part 351 - Schedule for Expedited Sunset Reviews

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Schedule for Expedited Sunset Reviews VIII Annex VIII-B to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-B Annex VIII-B to Part 351—Schedule for Expedited...

  11. 19 CFR Annex I to Part 351 - Deadlines for Parties in Countervailing Investigations

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Deadlines for Parties in Countervailing Investigations I Annex I to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex I Annex I to Part 351—Deadlines for Parties in...

  12. 19 CFR Annex I to Part 351 - Deadlines for Parties in Countervailing Investigations

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Deadlines for Parties in Countervailing Investigations I Annex I to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex I Annex I to Part 351—Deadlines for Parties in...

  13. 19 CFR Annex III to Part 351 - Deadlines for Parties in Antidumping Investigations

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Deadlines for Parties in Antidumping Investigations III Annex III to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex III Annex III to Part 351—Deadlines for...

  14. 78 FR 69983 - Privacy Act of 1974: Implementation of Exemptions; Department of Homeland Security U.S...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-11-22

    ... Immigration Services, Immigration and Customs Enforcement, Customs and Border Protection--001 Alien File... Alien File, Index, and National File Tracking System of Records'' from certain provisions of the Privacy... administrative enforcement requirements. The system of records is the DHS/USCIS-ICE-CBP-001 Alien File, Index...

  15. 21 CFR 1313.24 - Waiver of 15-day advance notice for chemical exporters.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... Administration the identity and information listed in the definition of established business relationship in § 1300.02 of this chapter for an established business relationship with a foreign customer not later than.... (c) Each foreign customer identified on an initial DEA Form 486 submitted after the effective date of...

  16. 78 FR 57001 - Proposed Collection of Information; Comment Request

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-09-16

    .... Customer Modality Administrative Survey, VA Form 10-0151. b. VA Form Letter 10-491 & HEC Online Survey, 10... processes. The goal of the Customer Modality Survey is to implement a survey process that allows the organization to be proactive in caring for Veterans prior to them receiving services. DATES: Written comments...

  17. 19 CFR 351.510 - Indirect taxes and import charges (other than export programs).

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Indirect taxes and import charges (other than export programs). 351.510 Section 351.510 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT... Subsidies § 351.510 Indirect taxes and import charges (other than export programs). (a) Benefit—(1...

  18. 75 FR 65515 - NRC Corporation, USPS Help Desk of Customer Care Center, Including On-Site Leased Workers of Volt...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-10-25

    ... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,347] NRC Corporation, USPS Help Desk of Customer Care Center, Including On-Site Leased Workers of Volt Consulting, West Columbia, SC; Notice of Affirmative Determination Regarding Application for Reconsideration By application...

  19. 19 CFR 111.67 - Hearing.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 1 2010-04-01 2010-04-01 false Hearing. 111.67 Section 111.67 Customs Duties U.S... Revocation § 111.67 Hearing. (a) Hearing officer. The hearing officer must be an administrative law judge... right to examine all exhibits offered at the hearing and will have the right to cross-examine witnesses...

  20. 19 CFR 351.402 - Calculation of export price and constructed export price; reimbursement of antidumping and...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Calculation of export price and constructed export price; reimbursement of antidumping and countervailing duties. 351.402 Section 351.402 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of...

  1. 76 FR 10394 - Ohio Decorative Products, Inc., Including On-Site Leased Workers From Custom Staffing...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-02-24

    ... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,890] Ohio Decorative Products, Inc., Including On-Site Leased Workers From Custom Staffing, Spencerville, OH; Amended Certification... Act of 1974, as amended (``Act''), 19 U.S.C. 2273, the Department of Labor issued a Certification of...

  2. 17 CFR 248.30 - Procedures to safeguard customer records and information; disposal of consumer report information.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 17 Commodity and Securities Exchanges 3 2013-04-01 2013-04-01 false Procedures to safeguard... and Securities Exchanges SECURITIES AND EXCHANGE COMMISSION (CONTINUED) REGULATIONS S-P AND S-AM... administrative, technical, and physical safeguards for the protection of customer records and information. These...

  3. 17 CFR 248.30 - Procedures to safeguard customer records and information; disposal of consumer report information.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 17 Commodity and Securities Exchanges 4 2014-04-01 2014-04-01 false Procedures to safeguard... and Securities Exchanges SECURITIES AND EXCHANGE COMMISSION (CONTINUED) REGULATIONS S-P, S-AM, AND S... administrative, technical, and physical safeguards for the protection of customer records and information. These...

  4. 17 CFR 248.30 - Procedures to safeguard customer records and information; disposal of consumer report information.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 17 Commodity and Securities Exchanges 3 2010-04-01 2010-04-01 false Procedures to safeguard... and Securities Exchanges SECURITIES AND EXCHANGE COMMISSION (CONTINUED) REGULATIONS S-P AND S-AM... administrative, technical, and physical safeguards for the protection of customer records and information. These...

  5. 17 CFR 248.30 - Procedures to safeguard customer records and information; disposal of consumer report information.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 17 Commodity and Securities Exchanges 3 2011-04-01 2011-04-01 false Procedures to safeguard... and Securities Exchanges SECURITIES AND EXCHANGE COMMISSION (CONTINUED) REGULATIONS S-P AND S-AM... administrative, technical, and physical safeguards for the protection of customer records and information. These...

  6. 17 CFR 248.30 - Procedures to safeguard customer records and information; disposal of consumer report information.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 17 Commodity and Securities Exchanges 3 2012-04-01 2012-04-01 false Procedures to safeguard... and Securities Exchanges SECURITIES AND EXCHANGE COMMISSION (CONTINUED) REGULATIONS S-P AND S-AM... administrative, technical, and physical safeguards for the protection of customer records and information. These...

  7. 19 CFR 10.621 - Corrected claim or certification by importers.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ...-Central America-United States Free Trade Agreement Penalties § 10.621 Corrected claim or certification by....621 Section 10.621 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... civil or administrative penalties under 19 U.S.C. 1592 for having made an incorrect claim or having...

  8. Competitive Employment for People with Autism: Correlates of Successful Closure in Competitive and Supported Employment

    ERIC Educational Resources Information Center

    Schaller, James; Yang, Nancy K.

    2005-01-01

    Differences in rates of case closure, case service cost, hours worked per week, and weekly wage between customers with autism closed successfully in competitive employment and supported employment were found using the Rehabilitation Service Administration national database of 2001. Using logistic regression, customer demographic variables related…

  9. 10 CFR 905.21 - What is the administrative appeal process?

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 10 Energy 4 2010-01-01 2010-01-01 false What is the administrative appeal process? 905.21 Section... § 905.21 What is the administrative appeal process? (a) Filing written appeals with Western. If a... while an appeal process is pending. However, if the appeal is unsuccessful for the customer, Western...

  10. Cocaine self-administration in social dyads using custom-built operant conditioning chambers.

    PubMed

    Lacy, Ryan T; Strickland, Justin C; Smith, Mark A

    2014-10-30

    Traditionally, the analysis of intravenous drug self-administration is limited to conditions in which subjects are tested in isolation. This limits the translational appeal of these studies because drug use in humans often occurs in the presence of others. We used custom-built operant conditioning chambers that allowed social dyads visual, olfactory, auditory, and limited tactile contact while concurrently self-administering cocaine. Male rats were trained to respond according to a fixed interval schedule of reinforcement (with a limited hold) in order to determine if patterns of cocaine (0.75mg/kg/infusion) self-administration became more similar over time in social pairs. Cocaine self-administration was tested across five days according to a 10-min fixed interval schedule (with a 5-min limited hold). Quarter-life values (time at which 25% of responses were emitted per interval) were analyzed using intraclass correlations. The total number of reinforcers obtained did not vary across the five days of testing; however, quarter-life values became progressively more similar between individuals within the social dyads. Standard operant conditioning chambers are unable to assess responding in multiple animals due to their small size, the need to prevent subjects from responding on the lever of their partner, and the need to prevent infusion lines from entangling. By using custom-built social operant conditioning chambers, we assessed the effects of social contact on cocaine self-administration. Social operant conditioning chambers can be used as a preclinical method to examine social influences on drug self-administration under conditions that approximate human substance use. Copyright © 2014 Elsevier B.V. All rights reserved.

  11. 75 FR 5487 - Privacy Act of 1974: Implementation of Exemptions; Department of Homeland Security/U.S. Customs...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-02-03

    ...The Department of Homeland Security is issuing a final rule to amend its regulations to exempt portions of a Department of Homeland Security/U.S. Customs and Border Protection system of records entitled the, ``Department of Homeland Security/U.S. Customs and Border Protection--006 Automated Targeting System of Records'' from certain provisions of the Privacy Act. Specifically, the Department exempts portions of the Department of Homeland Security/U.S. Customs and Border Protection--006 Automated Targeting system of records from one or more provisions of the Privacy Act because of criminal, civil, and administrative enforcement requirements.

  12. Interactions between Energy Efficiency Programs funded under the Recovery Act and Utility Customer-Funded Energy Efficiency Programs

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    Goldman, Charles A.; Stuart, Elizabeth; Hoffman, Ian

    2011-02-25

    Since the spring of 2009, billions of federal dollars have been allocated to state and local governments as grants for energy efficiency and renewable energy projects and programs. The scale of this American Reinvestment and Recovery Act (ARRA) funding, focused on 'shovel-ready' projects to create and retain jobs, is unprecedented. Thousands of newly funded players - cities, counties, states, and tribes - and thousands of programs and projects are entering the existing landscape of energy efficiency programs for the first time or expanding their reach. The nation's experience base with energy efficiency is growing enormously, fed by federal dollars andmore » driven by broader objectives than saving energy alone. State and local officials made countless choices in developing portfolios of ARRA-funded energy efficiency programs and deciding how their programs would relate to existing efficiency programs funded by utility customers. Those choices are worth examining as bellwethers of a future world where there may be multiple program administrators and funding sources in many states. What are the opportunities and challenges of this new environment? What short- and long-term impacts will this large, infusion of funds have on utility customer-funded programs; for example, on infrastructure for delivering energy efficiency services or on customer willingness to invest in energy efficiency? To what extent has the attribution of energy savings been a critical issue, especially where administrators of utility customer-funded energy efficiency programs have performance or shareholder incentives? Do the new ARRA-funded energy efficiency programs provide insights on roles or activities that are particularly well-suited to state and local program administrators vs. administrators or implementers of utility customer-funded programs? The answers could have important implications for the future of U.S. energy efficiency. This report focuses on a selected set of ARRA-funded energy efficiency programs administered by state energy offices: the State Energy Program (SEP) formula grants, the portion of Energy Efficiency and Conservation Block Grant (EECBG) formula funds administered directly by states, and the State Energy Efficient Appliance Rebate Program (SEEARP). Since these ARRA programs devote significant monies to energy efficiency and serve similar markets as utility customer-funded programs, there are frequent interactions between programs. We exclude the DOE low-income weatherization program and EECBG funding awarded directly to the over 2,200 cities, counties and tribes from our study to keep its scope manageable. We summarize the energy efficiency program design and funding choices made by the 50 state energy offices, 5 territories and the District of Columbia. We then focus on the specific choices made in 12 case study states. These states were selected based on the level of utility customer program funding, diversity of program administrator models, and geographic diversity. Based on interviews with more than 80 energy efficiency actors in those 12 states, we draw observations about states strategies for use of Recovery Act funds. We examine interactions between ARRA programs and utility customer-funded energy efficiency programs in terms of program planning, program design and implementation, policy issues, and potential long-term impacts. We consider how the existing regulatory policy framework and energy efficiency programs in these 12 states may have impacted development of these selected ARRA programs. Finally, we summarize key trends and highlight issues that evaluators of these ARRA programs may want to examine in more depth in their process and impact evaluations.« less

  13. 31 CFR 401.5 - Disposition.

    Code of Federal Regulations, 2012 CFR

    2012-07-01

    ... and Finance: Treasury Regulations Relating to Money and Finance (Continued) SECRET SERVICE, DEPARTMENT..., the Director of the Secret Service shall promptly notify the Administrator of the General Services Administration and the Commissioner of Customs whether the Secret Service desires to have such vessel, vehicle...

  14. 31 CFR 401.5 - Disposition.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... Money and Finance: Treasury Regulations Relating to Money and Finance (Continued) SECRET SERVICE..., the Director of the Secret Service shall promptly notify the Administrator of the General Services Administration and the Commissioner of Customs whether the Secret Service desires to have such vessel, vehicle...

  15. 31 CFR 401.5 - Disposition.

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... and Finance: Treasury Regulations Relating to Money and Finance (Continued) SECRET SERVICE, DEPARTMENT..., the Director of the Secret Service shall promptly notify the Administrator of the General Services Administration and the Commissioner of Customs whether the Secret Service desires to have such vessel, vehicle...

  16. 31 CFR 401.5 - Disposition.

    Code of Federal Regulations, 2014 CFR

    2014-07-01

    ... Money and Finance: Treasury Regulations Relating to Money and Finance (Continued) SECRET SERVICE..., the Director of the Secret Service shall promptly notify the Administrator of the General Services Administration and the Commissioner of Customs whether the Secret Service desires to have such vessel, vehicle...

  17. 31 CFR 401.5 - Disposition.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... and Finance: Treasury Regulations Relating to Money and Finance (Continued) SECRET SERVICE, DEPARTMENT..., the Director of the Secret Service shall promptly notify the Administrator of the General Services Administration and the Commissioner of Customs whether the Secret Service desires to have such vessel, vehicle...

  18. Report: Improved Contract Administration Needed for the Customer Technology Solutions Contract

    EPA Pesticide Factsheets

    Report #13-P-0398, September 16, 2013. Based on our review of the WCF contract EPW08034, which ended September 2012, the EPA needs to improve its contract administration to assist in managing other similar type contracts.

  19. 19 CFR 351.107 - Cash deposit rates for nonproducing exporters; rates in antidumping proceedings involving a...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Cash deposit rates for nonproducing exporters; rates in antidumping proceedings involving a nonmarket economy country. 351.107 Section 351.107 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Scope and Definitions § 351.107 Cash deposit...

  20. 19 CFR 351.408 - Calculation of normal value of merchandise from nonmarket economy countries.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Calculation of normal value of merchandise from nonmarket economy countries. 351.408 Section 351.408 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value, and Normal Value §...

  1. 19 CFR Annex Viii-A to Part 351 - Schedule for 90-Day Sunset Reviews

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Schedule for 90-Day Sunset Reviews VIII Annex VIII-A to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-A Annex VIII-A to Part 351—Schedule for 90-Day Sunset...

  2. 19 CFR Annex Viii-A to Part 351 - Schedule for 90-Day Sunset Reviews

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Schedule for 90-Day Sunset Reviews VIII Annex VIII-A to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-A Annex VIII-A to Part 351—Schedule for 90-Day Sunset...

  3. 19 CFR Annex Viii-A to Part 351 - Schedule for 90-Day Sunset Reviews

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Schedule for 90-Day Sunset Reviews VIII Annex VIII-A to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-A Annex VIII-A to Part 351—Schedule for 90-Day Sunset...

  4. 19 CFR Annex Viii-A to Part 351 - Schedule for 90-Day Sunset Reviews

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Schedule for 90-Day Sunset Reviews VIII Annex VIII-A to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-A Annex VIII-A to Part 351—Schedule for 90-Day Sunset...

  5. 19 CFR Annex Viii-A to Part 351 - Schedule for 90-Day Sunset Reviews

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Schedule for 90-Day Sunset Reviews VIII Annex VIII-A to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-A Annex VIII-A to Part 351—Schedule for 90-Day Sunset...

  6. 15 CFR 301.4 - Processing of applications by the Department of the Treasury (Customs and Border Protection).

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 15 Commerce and Foreign Trade 2 2010-01-01 2010-01-01 false Processing of applications by the Department of the Treasury (Customs and Border Protection). 301.4 Section 301.4 Commerce and Foreign Trade Regulations Relating to Commerce and Foreign Trade (Continued) INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT...

  7. Patient Satisfaction and Productivity

    DTIC Science & Technology

    2008-05-14

    in patient satisfaction were realized when as a matter of policy every patient was encouraged to complete a customer satisfaction card at each...Productivity 1 Army-Baylor University Graduate Program in Health and Business Administration Patient Satisfaction and Productivity Graduate Management...of policy every patient was encouraged to complete a customer satisfaction card at each appointment. This was due to several factors, most

  8. 78 FR 18976 - Proposed Rate Extension and Opportunities for Public Review and Comment for the Cumberland System

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-03-28

    ... & Marketing, Southeastern Power Administration, U.S. Department of Energy, 1166 Athens Tech Road, Elberton...,000 MWh of average annual energy to 25 preference entities that serve 210 preference customers in... customers while the Wolf Creek and Center Hill dam safety repairs are finalized. The Wolf Creek Dam work is...

  9. 19 CFR 145.23 - Time limits.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 2 2010-04-01 2010-04-01 false Time limits. 145.23 Section 145.23 Customs Duties... (CONTINUED) MAIL IMPORTATIONS Administrative Review of Mail Entries § 145.23 Time limits. A mail entry may be... requests such amendment within the time limits prescribed therein (see §§ 173.4 and 173.5 of this chapter...

  10. Hospital customer service in a changing healthcare world: does it matter?

    PubMed

    Howard, J

    1999-01-01

    The healthcare industry is undergoing a rapid transformation to meet the ever-increasing needs and demands of the patient population. Employers and health plans such as HMOs are demanding better service and higher quality care, and hospitals are trying to tackle reimbursement cutbacks, streamline services, and serve a diverse population. Hospitals have begun to realize that to overcome these obstacles and meet the needs of the health care plans and consumers, they must focus on the demands of the customer. Customer service initiatives increase patient satisfaction and loyalty and overall hospital quality, and many hospitals have found that consumer demands can be met through initiating and maintaining a customer service program. This article describes how the administrator can create, implement, and manage customer service initiatives within the hospital.

  11. Measuring Service Quality in a Tertiary Institution.

    ERIC Educational Resources Information Center

    Soutar, Geoffrey; McNeil, Margaret

    1996-01-01

    Measures service quality from the viewpoint of customers (students at an Australian university), using the SERVQUAL model. Obtains evaluations of academic and administrative aspects of the educational service. Makes significant negative evaluations of administrative service quality (resulting from communication problems). Satisfaction with the…

  12. A Framework for the Design of Service Systems

    NASA Astrophysics Data System (ADS)

    Tan, Yao-Hua; Hofman, Wout; Gordijn, Jaap; Hulstijn, Joris

    We propose a framework for the design and implementation of service systems, especially to design controls for long-term sustainable value co-creation. The framework is based on the software support tool e3-control. To illustrate the framework we use a large-scale case study, the Beer Living Lab, for simplification of customs procedures in international trade. The BeerLL shows how value co-creation can be achieved by reduction of administrative burden in international beer export due to electronic customs. Participants in the BeerLL are Heineken, IBM and Dutch Tax & Customs.

  13. Heterogenous customer satisfaction index for evaluating university food service

    NASA Astrophysics Data System (ADS)

    Aziz, Nazrina; Zain, Zakiyah; Syarifi, Nadia Asyikin Mohammad; Klivon, Julia; Ap, Nurasiah Che; Zaki, Mahirah

    2017-11-01

    This paper aims to measure the performance of university food service based on students' perception. Two cafeterias were chosen for comparison: one located at student residential hall (Café 1) and another at the university administration centre (Café 2). By considering the components of importance and satisfaction, the Heterogeneous Customer Satisfaction Index-HCSI was computed to measure the performance of quality items in both cafeterias. Stratified sampling method was used to select 278 students and the DINESERVE instrument was used to assess customer perception on service quality. The findings show that the customer rate these two cafeterias as quite satisfied only, with the HCSI for Café 1 slightly higher than that for Café 2.

  14. 19 CFR Annex Viii-C to Part 351 - Schedule for Full Sunset Reviews

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Schedule for Full Sunset Reviews VIII Annex VIII-C to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-C Annex VIII-C to Part 351—Schedule for Full Sunset Reviews Day 1 Event...

  15. 19 CFR Annex Viii-C to Part 351 - Schedule for Full Sunset Reviews

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Schedule for Full Sunset Reviews VIII Annex VIII-C to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-C Annex VIII-C to Part 351—Schedule for Full Sunset Reviews Day 1 Event...

  16. 19 CFR Annex Viii-C to Part 351 - Schedule for Full Sunset Reviews

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Schedule for Full Sunset Reviews VIII Annex VIII-C to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-C Annex VIII-C to Part 351—Schedule for Full Sunset Reviews Day 1 Event...

  17. 19 CFR Annex Viii-C to Part 351 - Schedule for Full Sunset Reviews

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Schedule for Full Sunset Reviews VIII Annex VIII-C to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-C Annex VIII-C to Part 351—Schedule for Full Sunset Reviews Day 1 Event...

  18. 19 CFR Annex Viii-C to Part 351 - Schedule for Full Sunset Reviews

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Schedule for Full Sunset Reviews VIII Annex VIII-C to Part 351 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Pt. 351, Annex VIII-C Annex VIII-C to Part 351—Schedule for Full Sunset Reviews Day 1 Event...

  19. 21 CFR 1313.21 - Requirement of authorization to export.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... Administration an established business relationship with a foreign customer as defined in § 1300.02(b)(12). (2) A... quantity and date exported; (3) The name and full business address of the foreign customer; (4) The port of... knowledge as provided in § 1313.25. [54 FR 31665, Aug. 1, 1989, as amended at 59 FR 51367, Oct. 11, 1994; 60...

  20. 19 CFR 351.412 - Levels of trade; adjustment for difference in level of trade; constructed export price offset.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... 19 Customs Duties 3 2013-04-01 2013-04-01 false Levels of trade; adjustment for difference in level of trade; constructed export price offset. 351.412 Section 351.412 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value,...

  1. 19 CFR 351.412 - Levels of trade; adjustment for difference in level of trade; constructed export price offset.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 19 Customs Duties 3 2012-04-01 2012-04-01 false Levels of trade; adjustment for difference in level of trade; constructed export price offset. 351.412 Section 351.412 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value,...

  2. 19 CFR 351.412 - Levels of trade; adjustment for difference in level of trade; constructed export price offset.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... 19 Customs Duties 3 2011-04-01 2011-04-01 false Levels of trade; adjustment for difference in level of trade; constructed export price offset. 351.412 Section 351.412 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value,...

  3. 19 CFR 351.412 - Levels of trade; adjustment for difference in level of trade; constructed export price offset.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Levels of trade; adjustment for difference in level of trade; constructed export price offset. 351.412 Section 351.412 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value,...

  4. 19 CFR 351.412 - Levels of trade; adjustment for difference in level of trade; constructed export price offset.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... 19 Customs Duties 3 2014-04-01 2014-04-01 false Levels of trade; adjustment for difference in level of trade; constructed export price offset. 351.412 Section 351.412 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Calculation of Export Price, Constructed Export Price, Fair Value,...

  5. Popularity and customer preferences for over-the-counter Chinese medicines perceived by community pharmacists in Shanghai and Guangzhou: a questionnaire survey study.

    PubMed

    Ge, Shuai; He, Tian-Tian; Hu, Hao

    2014-01-01

    This study interviewed community pharmacists in Shanghai and Guangzhou for their perception of the popular categories of over-the-counter (OTC) Chinese medicines and the factors affecting customer preferences for OTC Chinese medicines. A cross-sectional survey was carried out in six main administrative districts in Guangzhou and eight main administrative districts in Shanghai, China. Descriptive statistical analysis was conducted in this study. OTC Chinese medicines contributed 21-50% among all the pharmaceutical sales by the community pharmacies. The prevalent categories of OTC Chinese medicines were common cold medicines, respiratory system medicines, digestive system agents, gynecological medicines, health tonic medicines, and qing re (heat-clearing) and qu du (detoxifying) medicines. Customers were more concerned about medical factors of OTC Chinese medicines than business factors. Among the medical factors, the most important was drug safety, followed by efficacy, contraindications, indications, and side effects. Among the business factors, the most important were brand and price. This study identified the top sales categories of OTC Chinese medicines in Shanghai and Guangzhou and the important factors such as drug safety, efficacy, period of validity, contraindications, and indications that are affecting the customer preferences for OTC Chinese medicines.

  6. Marketing: Educators New Buzz Word.

    ERIC Educational Resources Information Center

    Cotoia, Anthony M.

    Many concerned academic administrators are turning to marketing as the cure for shrinking enrollments. These administrators often have unrealistic expectations of what marketing techniques can achieve. Marketing cannot cover up for programs of poor quality, create customers in an over-harvested market, or overcome high attrition when students…

  7. 19 CFR 206.47 - Limited disclosure of certain confidential business information under administrative protective...

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... business information under administrative protective order. 206.47 Section 206.47 Customs Duties UNITED STATES INTERNATIONAL TRADE COMMISSION NONADJUDICATIVE INVESTIGATIONS INVESTIGATIONS RELATING TO GLOBAL... Investigations for Relief From Market Disruption § 206.47 Limited disclosure of certain confidential business...

  8. Women of Color in Academic Administration: Trends, Progress, and Barriers.

    ERIC Educational Resources Information Center

    Wilson, Reginald

    1989-01-01

    Presents historical events, legal restrictions, and traditional customs as barriers that women of color have faced in pursuit of academic administrative positions. Discusses degree attainment and fields of study for different ethnic groups. Recent changes in affirmative action policy are discussed. (JS)

  9. 19 CFR 351.213 - Administrative review of orders and suspension agreements under section 751(a)(1) of the Act.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... concludes that, during the period covered by the review, there were no entries, exports, or sales of the... administrative review under this section will cover, as appropriate, entries, exports, or sales during the period... 19 Customs Duties 3 2010-04-01 2010-04-01 false Administrative review of orders and suspension...

  10. Students.edu: Guidelines for Online Education Programs.

    ERIC Educational Resources Information Center

    Lane-Maher, Maureen; Ashar, Hanna

    2001-01-01

    Suggests that higher education administrators can learn from the emerging practices of electronic commerce. Adapting a model laid out by Patricia Seybold with Ronni Marshak in "Customers.com," provides administrative guidelines for online education programs that combine sound business practice with information technology to make it easy for…

  11. 77 FR 69619 - Draft Recommendations of Joint Outreach Team

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-11-20

    ... Team AGENCY: Western Area Power Administration, DOE. ACTION: Notice of Availability of draft recommendations of Western/DOE Joint Outreach Team. SUMMARY: The Western Area Power Administration (Western), a... recommendations of the Western/DOE Joint Outreach Team (JOT) for review and comment by Western's customers, Tribes...

  12. 19 CFR 351.406 - Calculation of normal value if sales are made at less than cost of production.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 19 Customs Duties 3 2010-04-01 2010-04-01 false Calculation of normal value if sales are made at less than cost of production. 351.406 Section 351.406 Customs Duties INTERNATIONAL TRADE ADMINISTRATION... Price, Fair Value, and Normal Value § 351.406 Calculation of normal value if sales are made at less than...

  13. Developing Simulated Cyber Attack Scenarios Against Virtualized Adversary Networks

    DTIC Science & Technology

    2017-03-01

    MAST is a custom software framework originally designed to facilitate the training of network administrators on live networks using SimWare. The MAST...or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington headquarters Services ...scenario development and testing in a virtual test environment. Commercial and custom software tools that provide the ability to conduct network

  14. 76 FR 65756 - Privacy Act of 1974; System of Records

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-10-24

    ... 600.400, Administrative Litigation Records; USPS 810.100, http://www.usps.com Registration; USPS 810... Records; USPS 870.200, Postage Meter and PC Postage Customer Data and Transaction Records; USPS 880.000....400 SYSTEM NAME: Administrative Litigation Records USPS 810.100 SYSTEM NAME: http://www.usps.com...

  15. 40 CFR 86.1313-94 - Fuel specifications.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... and have a minimum sensitivity of 7.5 octane numbers, where sensitivity is defined as the Research... submitted evidence to the Administrator demonstrating to the Administrator's satisfaction that this fuel... contracts from customers indicating the intent to purchase and use “Type 1-D” grade diesel fuel as the...

  16. 78 FR 4856 - Intent To Request Renewal From OMB of One Current Public Collection of Information: TSA Customer...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-01-23

    ... DEPARTMENT OF HOMELAND SECURITY Transportation Security Administration Intent To Request Renewal...: Transportation Security Administration, DHS. ACTION: 60-Day notice. SUMMARY: The Transportation Security... provide feedback to TSA about their experiences with TSA's airport security process and procedures while...

  17. 76 FR 38209 - Importer of Controlled Substances; Notice of Registration

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-06-29

    ... DEPARTMENT OF JUSTICE Drug Enforcement Administration Importer of Controlled Substances; Notice of... renewal to the Drug Enforcement Administration (DEA) to be registered as an importer of Nabilone (7379), a... controlled substance as a finished drug product in dosage form only for distribution to its customers. The...

  18. 19 CFR 210.58 - Provisional acceptance of the motion.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... constitutes provisional acceptance for referral of the motion to the chief administrative law judge, who will assign the motion to a presiding administrative law judge for issuance of an initial determination under... 19 Customs Duties 3 2011-04-01 2011-04-01 false Provisional acceptance of the motion. 210.58...

  19. 19 CFR 210.58 - Provisional acceptance of the motion.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... constitutes provisional acceptance for referral of the motion to the chief administrative law judge, who will assign the motion to a presiding administrative law judge for issuance of an initial determination under... 19 Customs Duties 3 2014-04-01 2014-04-01 false Provisional acceptance of the motion. 210.58...

  20. 19 CFR 210.58 - Provisional acceptance of the motion.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... paragraph constitutes provisional acceptance for referral of the motion to the chief administrative law judge, who will assign the motion to a presiding administrative law judge for issuance of an initial... 19 Customs Duties 3 2012-04-01 2012-04-01 false Provisional acceptance of the motion. 210.58...

  1. 19 CFR 210.58 - Provisional acceptance of the motion.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... paragraph constitutes provisional acceptance for referral of the motion to the chief administrative law judge, who will assign the motion to a presiding administrative law judge for issuance of an initial... 19 Customs Duties 3 2013-04-01 2013-04-01 false Provisional acceptance of the motion. 210.58...

  2. Relationships between Personal Traits, Emotional Intelligence, Internal Marketing, Service Management, and Customer Orientation in Korean Outpatient Department Nurses.

    PubMed

    Kim, Bogyun; Lee, Jia

    2016-03-01

    Current increase and complexity of medical tests and surgical procedures at outpatient department (OPD) require OPD nurses to have customer orientation focusing on various customers' interests and needs. The purpose of this study was to identify the factors associated with customer orientation in nurses working at OPD of hospitals. The study used a descriptive correlational design with cross-sectional survey. The study settings were four general hospitals in Seoul and its metropolitan area. Data were collected from 138 OPD nurses from general hospitals. Study variables were personal traits, emotional intelligence, internal marketing, service management and customer orientation. Factors associated with customer orientation were identified as conscientiousness from personal traits (β = .37, p < .001), emotional intelligence from individual characteristics (β = .21, p = .032), and internal marketing from environmental characteristics (β = .21, p = .001). Hospital administrators should support OPD nurses to cultivate sincere and sociable personal traits and emotional intelligence, and to consider employees as internal customers to improve patient-oriented services and satisfaction. Copyright © 2015. Published by Elsevier B.V.

  3. Popularity and customer preferences for over-the-counter Chinese medicines perceived by community pharmacists in Shanghai and Guangzhou: a questionnaire survey study

    PubMed Central

    2014-01-01

    Background This study interviewed community pharmacists in Shanghai and Guangzhou for their perception of the popular categories of over-the-counter (OTC) Chinese medicines and the factors affecting customer preferences for OTC Chinese medicines. Methods A cross-sectional survey was carried out in six main administrative districts in Guangzhou and eight main administrative districts in Shanghai, China. Descriptive statistical analysis was conducted in this study. Results OTC Chinese medicines contributed 21–50% among all the pharmaceutical sales by the community pharmacies. The prevalent categories of OTC Chinese medicines were common cold medicines, respiratory system medicines, digestive system agents, gynecological medicines, health tonic medicines, and qing re (heat-clearing) and qu du (detoxifying) medicines. Customers were more concerned about medical factors of OTC Chinese medicines than business factors. Among the medical factors, the most important was drug safety, followed by efficacy, contraindications, indications, and side effects. Among the business factors, the most important were brand and price. Conclusions This study identified the top sales categories of OTC Chinese medicines in Shanghai and Guangzhou and the important factors such as drug safety, efficacy, period of validity, contraindications, and indications that are affecting the customer preferences for OTC Chinese medicines. PMID:25243017

  4. Customer service vs patient care.

    PubMed

    Khouzam, Hani Raoul

    2002-03-01

    Though hospital administrators may impose a customer satisfaction mandate, it need not alter the status of "patients" redefined as "customers." It is the duty of all health care providers to remember that the practice of medicine is not chiefly a business and is not purely a science. In its mission is the art of encouraging the individuality of each provider of medical care to interact with the individuality of his/her patients. The medical profession in antiquity was linked with religion and the treating physician with special acquired knowledge and clinical experience was often able to accomplish a "miracle" when TLC (tender loving care) was the essential element of medical practice. If TLC is reintroduced into 21st century medical practice, "customer satisfaction" will be the result rather than the goal of medical care.

  5. Staff Satisfaction with Administration as a Measure of Consumer Satisfaction.

    ERIC Educational Resources Information Center

    Tanguma, Jesus; Luster, Jane Nell

    The school district in this study, "Special School District" (SSD), is under the administration of the Louisiana State Department of education and thus classified as a Louisiana state agency required to conform to the mandate that state agencies have performance indicators, including one for customer satisfaction. For the SSD, customer…

  6. 76 FR 20627 - Aluminum Extrusions From the People's Republic of China: Notice of Correction to the Final...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-04-13

    ... Operations, Office 8, Import Administration, International Trade Administration, U.S. Department of Commerce... 18521, (April 4, 2011). Therefore, the Department will instruct U.S. Customs and Border Protection... People's Republic of China: Notice of Correction to the Final Determination of Sales at Less Than Fair...

  7. 76 FR 26247 - Magnesium Metal From the Russian Federation: Preliminary Results of Antidumping Duty...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-05-06

    ... Russian Federation: Preliminary Results of Antidumping Duty Administrative Review AGENCY: Import... AVISMA did not make sales to the United States at less than normal value. If these preliminary results are adopted in the final results of this administrative review, we will instruct U.S. Customs and...

  8. 76 FR 33210 - Preliminary Results of Antidumping Duty Administrative Review: Circular Welded Carbon Steel Pipes...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-06-08

    ... DEPARTMENT OF COMMERCE International Trade Administration [A-583-008] Preliminary Results of... Enterprise Co., Ltd. (Yieh Phui) have been made below normal value (NV). If these preliminary results are adopted in our final results, we will instruct U.S. Customs and Border Protection (CBP) to assess...

  9. 76 FR 40920 - Agency Information Collection Activities; Submission for Office of Management and Budget Review...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-07-12

    ... Request; Customer/Partner Service Surveys AGENCY: Food and Drug Administration, HHS. ACTION: Notice... DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA-2011-N-0019... Service Surveys (OMB Control Number 0910-0360)- Extension Under section 903 of the Federal Food, Drug, and...

  10. 78 FR 4347 - Privacy Act of 1974: Implementation of Exemptions; Department of Homeland Security; U.S. Customs...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-01-22

    ... may search IPRiS. Only a few users within CBP have access to an administrative interface to process IPRR recordations. Those authorized CBP users with administrative access process the renewals of..., or copyright. This system, however, may contain records or information pertaining to the accounting...

  11. 77 FR 41746 - Chlorinated Isocyanurates From the People's Republic of China: Preliminary Results of Antidumping...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-07-16

    ... From the People's Republic of China: Preliminary Results of Antidumping Duty Administrative Review... People's Republic of China (PRC). The period of review (POR) for this administrative review is June 1..., we will instruct U.S. Customs and Border Protection (CBP) to assess antidumping duties on entries of...

  12. 76 FR 56396 - Magnesium Metal from the Russian Federation: Final Results of Antidumping Duty Administrative Review

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-09-13

    ... produced by decomposing raw materials into magnesium metal. Secondary magnesium is produced by recycling... provided for convenience and customs purposes, the written description of the merchandise covered by the... such sales for purposes of calculating a dumping margin in this administrative review. See Preliminary...

  13. 48 CFR 42.1501 - General.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... CONTRACT ADMINISTRATION AND AUDIT SERVICES Contractor Performance Information 42.1501 General. Past... commitment to customer satisfaction; the contractor's reporting into databases (see subparts 4.14 and 4.15...

  14. 48 CFR 42.1501 - General.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... CONTRACT ADMINISTRATION AND AUDIT SERVICES Contractor Performance Information 42.1501 General. Past... commitment to customer satisfaction; the contractor's reporting into databases (see subparts 4.14 and 4.15...

  15. Southwestern Power Administration Annual Report 2008

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    None

    2010-12-01

    Dear Secretary Chu, I am pleased to present the financial statements and operating data for Southwestern Power Administration (Southwestern) for Fiscal Year (FY) 2008. In FY 2008, Southwestern delivered over 7.3 billion kilowatt-hours of energy to its wholesale customers – nearly 31% more than average due to numerous record rainfall amounts in the southwest region. These record amounts produced revenues which exceeded the average annual revenue requirement by nearly $20 million and resulted in over $200 million in economic benefits to the region. Yet even as Southwestern exceeded its goals of marketing and delivering Federal hydroelectric power to our customers,more » we stayed focused on safety, security, and reliability. For example, we maintained our nearly 1,400 miles of high-voltage transmission lines, substations, and communications sites while achieving a Recordable Accident Frequency Rate of 0.0, a record that reflects Southwestern’s safety achievement of no recordable injuries for every 200,000 hours worked. We kept our rights-of-way secure from vegetation and other obstacles, work that not only supports our mission but also promotes reliability of the regional and National grid. We exceeded all North American Electric Reliability Corporation (NERC) Control Performance Standards (CPS- 1 and CPS-2), and maintained regulation and reserve obligations and reactive reserve margins to ensure the reliability of the bulk electric system, even during extended periods of restricted hydro operations due to unusually high project inflows. Finally, we continued our partnerships with the Department of Energy, the U.S. Army Corps of Engineers, our customers, and other Federal power stakeholders, partnerships that are vital to our continued success in marketing and delivering carbon-free, renewable, and domestically produced energy to our customers and to the Nation. Sincerely, Jon Worthington Administrator« less

  16. 19 CFR 177.26 - Where request filed.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... (CONTINUED) ADMINISTRATIVE RULINGS Government Procurement; Country-of-Origin Determinations § 177.26 Where... International Trade, Headquarters, U.S. Customs and Border Protection, 1300 Pennsylvania Avenue, NW., Washington...

  17. 28 CFR 8.8 - Advertisement and declaration of forfeiture.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... 28 Judicial Administration 1 2010-07-01 2010-07-01 false Advertisement and declaration of forfeiture. 8.8 Section 8.8 Judicial Administration DEPARTMENT OF JUSTICE FBI FORFEITURE AUTHORITY FOR CERTAIN STATUTES § 8.8 Advertisement and declaration of forfeiture. (a) The notice required by customs laws, section 607, Tariff Act of 1930, as amended ...

  18. 75 FR 76975 - 2015 Resource Pool-Sierra Nevada Region

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-12-10

    ...The Western Area Power Administration (Western), a Federal power marketing administration of DOE, announces the Final 2015 Resource Pool allocations pursuant to its 2004 Power Marketing Plan (Marketing Plan) for the Sierra Nevada Customer Service Region (SNR). This notice includes a summary of the comments received on Western's proposed 2015 Resource Pool allocations and Western's responses.

  19. 49 CFR 192.16 - Customer notification.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... ADMINISTRATION, DEPARTMENT OF TRANSPORTATION (CONTINUED) PIPELINE SAFETY TRANSPORTATION OF NATURAL AND OTHER GAS... serve yard lanterns, pool heaters, or other types of secondary equipment. Also, “maintain” means monitor...

  20. Putting patients first: a novel patient-centered model for medical enterprise success.

    PubMed

    Dhawan, Naveen

    2014-01-01

    This article introduces a new way of viewing patient-customers. It encourages a greater emphasis on patients' needs and the importance of considering dimensions of the patient experience to better serve them. It also draws from examples in the general business world as they can be applied to medical enterprises. The author introduces a model that directs all business activities toward the end consumer with an underlying guidance by patient needs. A business is advised to understand its customer, design a patient-directed vision, and focus on creating a unique customer experience. The article delineates key action items for physicians and administrators that will allow them to better meet their patient-customers' needs and develop loyalty. By practicing a patient-centered approach and following these guidelines, one may ensure greater success of the medical enterprise.

  1. 48 CFR 8.703 - Procurement list.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... the General Services Administration (GSA) Supply Catalog and GSA's Customer Service Center Catalogs... Defense Logistics Agency (DLA) and the Department of Veterans Affairs (VA). GSA, DLA, and VA are central...

  2. 8 CFR 1287.6 - Proof of official records.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... Abolishing the Requirement of Legislation for Foreign Public Document. (1) In any proceeding under this... (ii) Administrative documents dealing directly with commercial or customs operations. (d) Canada. In...

  3. 75 FR 44942 - 2015 Resource Pool-Sierra Nevada Customer Service Region

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-07-30

    ...The Western Area Power Administration (Western), a Federal power marketing administration of the Department of Energy (DOE), published its 2004 Power Marketing Plan (Marketing Plan) for the Sierra Nevada Customer Service Region (SNR) in the Federal Register on June 25, 1999. The Marketing Plan specifies the terms and conditions under which Western will market power from the Central Valley Project (CVP) and the Washoe Project beginning January 1, 2005, and continuing through December 31, 2024. The Marketing Plan provided for a portion of SNR's resources to be reallocated through a 2015 Resource Pool. On June 3, 2009, Western published a Call for 2015 Resource Pool Applications. On September 28, 2009, Western published a Notice of Extension to file applications. This notice announces Western's proposed allocations of power from the 2015 Resource Pool.

  4. Required Delivery Date, an Alternative to Procurement Administrative Lead Time

    DTIC Science & Technology

    1993-12-01

    quality services we may be shout out by the customer. He mentioned two changes in the area of small purchase that may impact the process, the proposed... sweatshop mentality, do more vendor quality evaluations, and overall make the process more responsive to the customer. When questioned about RDD, he said...larger, more economical quantities, a habit that would also cut down on the number of requisitions to be processed. This may, however, have some

  5. 15 CFR 303.16 - Definitions and forms.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ..., International Trade Administration, U.S. Department of Commerce. (4) Sale or transfer of a business means the... meet the Bureau of Customs and Border Protection's substantial transformation requirements and other...

  6. 48 CFR 8.703 - Procurement list.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... identified in the General Services Administration (GSA) Supply Catalog and GSA's Customer Service Center... the Defense Logistics Agency (DLA) and the Department of Veterans Affairs (VA). GSA, DLA, and VA are...

  7. 48 CFR 8.703 - Procurement list.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... identified in the General Services Administration (GSA) Supply Catalog and GSA's Customer Service Center... the Defense Logistics Agency (DLA) and the Department of Veterans Affairs (VA). GSA, DLA, and VA are...

  8. 19 CFR 151.4 - Time of examination.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    .... Authorized employees of the Customs Service, Food and Drug Administration, Animal and Plant Health Inspection... (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE General § 151.4 Time of examination. Imported...

  9. 19 CFR 151.4 - Time of examination.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    .... Authorized employees of the Customs Service, Food and Drug Administration, Animal and Plant Health Inspection... (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE General § 151.4 Time of examination. Imported...

  10. 19 CFR 151.4 - Time of examination.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    .... Authorized employees of the Customs Service, Food and Drug Administration, Animal and Plant Health Inspection... (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE General § 151.4 Time of examination. Imported...

  11. 19 CFR 151.4 - Time of examination.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    .... Authorized employees of the Customs Service, Food and Drug Administration, Animal and Plant Health Inspection... (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE General § 151.4 Time of examination. Imported...

  12. 19 CFR 151.4 - Time of examination.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    .... Authorized employees of the Customs Service, Food and Drug Administration, Animal and Plant Health Inspection... (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE General § 151.4 Time of examination. Imported...

  13. 76 FR 52315 - Fresh Garlic From the People's Republic of China: Final Rescission of New Shipper Reviews of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-08-22

    ... Yantai Jinyan was not entitled to an NSR. The Department continues to find that the U.S. sales of subject..., Office 6, Import Administration, International Trade Administration, U.S. Department of Commerce, 14th... prepared for use as seed must be accompanied by declarations to U.S. Customs and Border Protection (CBP) to...

  14. 19 CFR 210.60 - Designating an investigation “more complicated” for the purpose of adjudicating a motion for...

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... the motion for temporary relief is referred to the administrative law judge for an initial determination under § 210.66(a), the administrative law judge may issue an order, sua sponte or on motion... for the purpose of adjudicating a motion for temporary relief. 210.60 Section 210.60 Customs Duties...

  15. 41 CFR 105-53.140 - Office of Operations and Industry Relations.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ..., is responsible for formulating GSA-wide policy that relates to regional operations, supervising GSA's Regional Administrators, and planning and coordinating GSA business and industry relations and customer...

  16. Bibliographies.

    ERIC Educational Resources Information Center

    Bourdon, Cathleen

    2001-01-01

    This selective bibliography of books for librarians includes titles regarding academic libraries; administration and personnel; bibliographic instruction; cataloging and classification; children's and young adult services; collection development; copyright; customer service; distance education; electronic libraries; fund raising; government…

  17. 29 CFR 541.402 - Executive and administrative computer employees.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... planning, scheduling, and coordinating activities required to develop systems to solve complex business, scientific or engineering problems of the employer or the employer's customers. Similarly, a senior or lead...

  18. The grown-up patient. The new customer in dialysis or--how to handle the demanding and emancipated dialysis patient.

    PubMed

    Hippold, I

    2001-01-01

    The treatment of dialysis patients is under pressure. As a result of strict budgeting and increased administrative work, enhancement and the further development of the dialysis health care system is needed. An essential element of that development is a radical change in the patient/nurse relationship. Customer relationship management assumes that the patient is seen as a client, is encouraged to make decisions on their treatment and also emphasises the professionalism of nursing.

  19. Southwestern Power Administration Update, October- December 2004

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    None

    2004-12-01

    On October 29, 2004, Southwestern and Southwest Power Pool, Inc. (SPP) reached agreement on interim arrangements to be implemented after the October 31, 2004, expiration of the membership agreement between the two parties. According to Jim McDonald, Director of Southwestern’s Division of Customer Service, the interim agreement forged between Southwestern and SPP seeks to minimize impacts to SPP as well as to Southwestern and its customers while Southwestern and SPP work on a seams/coordination agreement to succeed the expired membership agreement.

  20. Single service point: it's all in the design.

    PubMed

    Bradigan, Pamela S; Rodman, Ruey L

    2008-01-01

    "Design thinking" principles from a leading design firm, IDEO, were key elements in the planning process for a one-desk service model, the ASK Desk, at the John A. Prior Health Sciences Library. The library administration and staff employed the methodology to enhance customer experiences, meet technology challenges, and compete in a changing education environment. The most recent renovations demonstrate how the principles were applied. The concept of "continuous design thinking" is important in the library's daily operations to serve customers most effectively.

  1. Southeastern Power Administration 2012 Annual Report

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    None

    2012-01-01

    Dear Secretary Moniz: I am pleased to submit Southeastern Power Administration’s (Southeastern) fiscal year (FY) 2012 Annual Report for your review. This report reflects our agency’s programs, accomplishments, operational, and financial activities for the 12-month period beginning October 1, 2011, and ending September 30, 2012. This past year, Southeastern marketed approximately 5.4 billion kilowatt-hours of energy to 487 wholesale customers in 10 southeastern states. Revenues from the sale of this power totaled about $263 million. With the financial assistance and support of Southeastern’s customers, funding for capitalized equipment purchases and replacements at hydroelectric facilities operated by the U.S. Army Corpsmore » of Engineers (Corps) continued in FY 2012. Currently, there are more than 214 customers participating in funding infrastructure renewal efforts of powerplants feeding the Georgia-Alabama-South Carolina, Kerr-Philpott, and Cumberland Systems. This funding, which totaled more than $71 million, provided much needed repairs and maintenance for aging projects in Southeastern’s marketing area. Drought conditions continued in the southeastern region of the United States this past year, particularly in the Savannah River Basin. Lack of rainfall strained our natural and financial resources. Power purchases for FY 2012 in the Georgia-Alabama-South Carolina System totaled approximately $29 million. About $8 million of this amount was for replacement power, which is purchased only during adverse water conditions in order to meet Southeastern’s customer contract requirements. Southeastern’s goal is to maximize the benefits of our region’s water resources. Competing uses of these resources will present another challenging year for Southeastern’s employees. With the cooperation and communication among the Department of Energy (DOE), preference customers, and Corps, I am certain Southeastern is positioned to meet these challenges in the future. We are committed to providing reliable hydroelectric power to preference customers, which ultimately serve more than 12 million consumers in the southeast. Sincerely, Kenneth E. Legg Administrator« less

  2. Bibliographies.

    ERIC Educational Resources Information Center

    Bourdon, Cathleen

    1998-01-01

    Librarian's bookshelf lists books from 1990--covering academic/electronic/public/school/special libraries, administration/personnel, automation, bibliographic instruction, cataloging/classification, CD-ROM, YA services, collection development, copyright, customer service, education for librarianship, electronic libraries, facilities, fund raising,…

  3. 19 CFR 177.28 - Issuance of advisory rulings and final determinations.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS Government Procurement; Country-of...(b)(5) (relating to a specific procurement) will be considered by Customs before all other requests...

  4. It's a Mall, Mall, Mall, Mall World: Jobs in Shopping Malls.

    ERIC Educational Resources Information Center

    Green, Kathleen

    1996-01-01

    Provides information about a variety of nonsales jobs available in shopping malls: mall management, customer service, marketing, operations, security, maintenance, and administration. Includes information about educational requirements. (JOW)

  5. Comparative study on the customization of natural language interfaces to databases.

    PubMed

    Pazos R, Rodolfo A; Aguirre L, Marco A; González B, Juan J; Martínez F, José A; Pérez O, Joaquín; Verástegui O, Andrés A

    2016-01-01

    In the last decades the popularity of natural language interfaces to databases (NLIDBs) has increased, because in many cases information obtained from them is used for making important business decisions. Unfortunately, the complexity of their customization by database administrators make them difficult to use. In order for a NLIDB to obtain a high percentage of correctly translated queries, it is necessary that it is correctly customized for the database to be queried. In most cases the performance reported in NLIDB literature is the highest possible; i.e., the performance obtained when the interfaces were customized by the implementers. However, for end users it is more important the performance that the interface can yield when the NLIDB is customized by someone different from the implementers. Unfortunately, there exist very few articles that report NLIDB performance when the NLIDBs are not customized by the implementers. This article presents a semantically-enriched data dictionary (which permits solving many of the problems that occur when translating from natural language to SQL) and an experiment in which two groups of undergraduate students customized our NLIDB and English language frontend (ELF), considered one of the best available commercial NLIDBs. The experimental results show that, when customized by the first group, our NLIDB obtained a 44.69 % of correctly answered queries and ELF 11.83 % for the ATIS database, and when customized by the second group, our NLIDB attained 77.05 % and ELF 13.48 %. The performance attained by our NLIDB, when customized by ourselves was 90 %.

  6. Pilot study comparing market orientation culture of businesses and schools of business.

    PubMed

    Harmon, Harry A; Webster, Robert L; Hammond, Kevin L

    2003-08-01

    A market orientation culture has been described as one that blends an organization's commitment to customer value with a process of continuously creating superior value for customers. Developing such a culture is further described as (1) obtaining information about customers, competitors, and markets, (2) examining the gathered information from a total organizational perspective, (3) deciding how to deliver superior customer value, and (4) implementing actions to provide value to customers. A market orientation culture focuses on the customer, identifies issues in the competitive environment, and coordinates all functional areas to achieve organizational objectives. Research has found businesses with higher market orientation are more successful in achieving organizational objectives. The measurement of market orientation within businesses has been empirically tested and validated. However, empirical research on market orientation in nonprofit organizations such as universities has not been examined. This study investigated market orientation within the university setting, specifically Schools of Business Administration, and compared these data with previously published data within the business sector. Data for comparative purposes were collected via a national survey. Hypothesis testing was conducted. Results indicated significantly lower market orientation culture within the schools of business as reported by AACSB Business School Deans vis-à-vis managers of business enterprises.

  7. 41 CFR 102-85.180 - Can there be other standard services?

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... Management Regulations System (Continued) FEDERAL MANAGEMENT REGULATION REAL PROPERTY 85-PRICING POLICY FOR... provide additional services to its customers at the levels and times deemed by the Administrator of...

  8. 48 CFR 8.703 - Procurement list.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... Administration (GSA) Supply Catalog and GSA's Customer Service Center Catalogs with a black square and the words “NIB/NISH Mandatory Source,” and in similar catalogs issued by the Defense Logistics Agency (DLA) and...

  9. 48 CFR 8.703 - Procurement list.

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... Administration (GSA) Supply Catalog and GSA's Customer Service Center Catalogs with a black square and the words “NIB/NISH Mandatory Source,” and in similar catalogs issued by the Defense Logistics Agency (DLA) and...

  10. 39 CFR 501.12 - Administrative sanctions.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... collected by the Postal Service from the customers) with interest. The demand shall set forth the facts and... receiving written notice, appeal that determination to the Chief Marketing Officer of the Postal Service who...

  11. C&RE-SLC: Database for conservation and renewable energy activities

    NASA Astrophysics Data System (ADS)

    Cavallo, J. D.; Tompkins, M. M.; Fisher, A. G.

    1992-08-01

    The Western Area Power Administration (Western) requires all its long-term power customers to implement programs that promote the conservation of electric energy or facilitate the use of renewable energy resources. The hope is that these measures could significantly reduce the amount of environmental damage associated with electricity production. As part of preparing the environmental impact statement for Western's Electric Power Marketing Program, Argonne National Laboratory constructed a database of the conservation and renewable energy activities in which Western's Salt Lake City customers are involved. The database provides information on types of conservation and renewable energy activities and allows for comparisons of activities being conducted at different utilities in the Salt Lake City region. Sorting the database allows Western's Salt Lake City customers to be classified so the various activities offered by different classes of utilities can be identified; for example, comparisons can be made between municipal utilities and cooperatives or between large and small customers. The information included in the database was collected from customer planning documents in the files of Western's Salt Lake City office.

  12. Southwestern Power Administration Annual Report 2012

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    None

    2013-09-01

    Dear Secretary Moniz: I am pleased to present the financial statements and operating data for Southwestern Power Administration (Southwestern) for Fiscal Year (FY) 2012. In FY 2012, Southwestern delivered over 4.1 billion kilowatt-hours of energy to its wholesale customers in Arkansas, Kansas, Louisiana, Missouri, Oklahoma, and Texas, generating $195 million in revenue. In fulfilling its mission to market and reliably deliver renewable Federal hydroelectric power, Southwestern maintains 1,380 miles of high-voltage transmission lines, substations, and communications sites, contributing to the reliability of the regional and National electric grid. Southwestern also actively partners with the Department of Energy, the U.S. Armymore » Corps of Engineers, Southwestern’s customers, and other Federal power stakeholders to most effectively balance their diverse interests with Southwestern’s mission while continuing to maximize Federal assets to repay the Federal investment in the 24 hydropower facilities within Southwestern’s marketing region. Southwestern is proud of its past successes, and we look forward to continuing to serve the Nation’s energy needs in the future. Sincerely, Christopher M. Turner Administrator« less

  13. Southwestern Power Administration Annual Report 2011

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    None

    2013-04-01

    Dear Secretary Chu: I am pleased to present the financial statements and operating data for Southwestern Power Administration (Southwestern) for Fiscal Year (FY) 2011. In FY 2011, Southwestern delivered over 4.1 billion kilowatt-hours of energy to its wholesale customers in Arkansas, Kansas, Louisiana, Missouri, Oklahoma, and Texas, generating $167 million in revenue. In fulfilling its mission to market and reliably deliver renewable Federal hydroelectric power, Southwestern maintains 1,380 miles of high-voltage transmission lines, substations, and communications sites, contributing to the reliability of the regional and National electric grid. Southwestern also actively partners with the Department of Energy, the U.S. Armymore » Corps of Engineers, Southwestern’s customers, and other Federal power stakeholders to most effectively balance their diverse interests with Southwestern’s mission while continuing to maximize Federal assets to repay the Federal investment in the 24 hydropower facilities within Southwestern’s marketing region. Southwestern is proud of its past successes, and we look forward to continuing to serve the Nation’s energy needs in the future. Sincerely, Christopher M. Turner Administrator« less

  14. 77 FR 59373 - Submission for OMB Review; Comment Request

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-09-27

    ...: International Trade Administration. Title: Domestic Client Life-cycle Multi-Purpose Forms. OMB Control Number... customized for each CS client, and will cover all aspects of a client's life-cycle with CS, involves merging...

  15. Bibliographies: The Librarian's Bookshelf.

    ERIC Educational Resources Information Center

    Bourdon, Cathleen

    2003-01-01

    This selective bibliography is organized by subject headings that include administration and personnel; bibliographic instruction/information literacy; cataloging and classification; children's and young adults; collection development; copyright; customer service; distance education; electronic libraries; evaluation of library services; fund…

  16. 41 CFR 102-117.250 - What are my responsibilities after shipping the household goods?

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ...: General Services Administration National Customer Service Center 1500 Bannister Rd. Kansas City, MO 64131... quality of the TSP's performance. After completing the appropriate sections of this form, the employee...

  17. 76 FR 74045 - Application(s) for Duty-Free Entry of Scientific Instruments

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-11-30

    ... of Customs: November 3, 2011. Docket Number: 11-069. Applicant: U.S. Food and Drug Administration..., foods and cosmetics. The research will determine the properties of these materials, their interaction...

  18. Pilot views of Montgomery County, Texas automated FSS services.

    DOT National Transportation Integrated Search

    1990-08-01

    The Federal Aviation Administration has seldom assessed the satisfaction of pilot "customers," with the services provided by its air traffic facilities. Most available information about pilots' satisfaction with Air Traffic Control (ATC) services is ...

  19. Program evaluation in integrated resource planning

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    Council, C.D.

    1994-12-31

    The Western Area Power Administration along with the Southwestern and Southeastern Power Administrations joined together to develop a set of integrated resource planning (IRP) tools to help their customers development and implement an IRP process. The project has been entitled the Resource Planning Guide (RPG), and is specifically designed to help small- to mid-sized utilities analyze supply- and demand-side alternatives as part of an IRP process. The RPG project will be available in January 1994 and will include such support as: workshops, technical assistance, an RPG hotline, and an RPG User`s Group for the project. The RPG grew out ofmore » the interest shown by utility customers who wanted a user-friendly tool to aid in their application of the IRP process. The project has been field tested by 43 utilities and related organizations over the last year, has sparked interest both nationally and internationally, and is now available for public use. The program evaluation aspects of the IRP process are heightened by a requirement of the Energy Policy Act of 1992 which requires all long-term power customers of the Western Area Power Administration to develop, implement, and monitor an IRP process. The EPAct defines IRP as: A planning process for new energy resources that evaluates the full range of alternatives, including new generating capacity, power purchases, energy conservation and efficiency, cogeneration and district heating and cooling applications, and renewable energy resources, to provide adequate and reliable service to its electric customers at the lowest system cost. The process takes into account necessary features for system operation, such as diversity, reliability, dispatchability, and other factors of risk; the ability to verify energy savings achieved through energy conservation and efficiency and the projected durability of such savings measured over time; and treats demand and supply resources on a consistent and integrated basis.« less

  20. 75 FR 23670 - Polyethylene Retail Carrier Bags from the Socialist Republic of Vietnam: Countervailing Duty Order

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-05-04

    ... Calvert or Jun Jack Zhao, AD/CVD Operations, Office 6, Import Administration, International Trade..., convenience, department, specialty retail, discount stores, and restaurants to their customers to package and...

  1. Liz Torres | NREL

    Science.gov Websites

    of Expertise Customer service Technically savvy Event planning Word processing/desktop publishing Database management Research Interests Website design Database design Computational science Technology Consulting, Westminster, CO (2007-2012) Administrative Assistant, Source One Management, Denver, CO (2005

  2. 41 CFR 102-2.5 - What is the Federal Management Regulation (FMR)?

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ..., it does not contain FPMR material that described how to do business with the General Services Administration (GSA). “How to” materials on this and other subjects are available in customer service guides...

  3. 76 FR 31674 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-06-01

    ... Satisfaction Survey AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice and request for comments...: SWIFT Customer Satisfaction Survey. Form Numbers: There are no FAA Forms associated with this collection...

  4. 76 FR 17181 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-03-28

    ... Satisfaction Survey AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice and request for comments... Control Number: 2120-0699. Title: SWIFT Customer Satisfaction Survey. Form Numbers: There are no FAA forms...

  5. Designing and testing a tool for evaluating electronic flight bags

    DOT National Transportation Integrated Search

    2004-09-29

    The Federal Aviation Administration (FAA), system designers, and customers all recognize that Electronic Flight Bags (EFBs) are sophisticated devices whose use could affect pilot performance. As a result, human factors issues have received considerab...

  6. Business Architecture Development at Public Administration - Insights from Government EA Method Engineering Project in Finland

    NASA Astrophysics Data System (ADS)

    Valtonen, Katariina; Leppänen, Mauri

    Governments worldwide are concerned for efficient production of services to customers. To improve quality of services and to make service production more efficient, information and communication technology (ICT) is largely exploited in public administration (PA). Succeeding in this exploitation calls for large-scale planning which embraces issues from strategic to technological level. In this planning the notion of enterprise architecture (EA) is commonly applied. One of the sub-architectures of EA is business architecture (BA). BA planning is challenging in PA due to a large number of stakeholders, a wide set of customers, and solid and hierarchical structures of organizations. To support EA planning in Finland, a project to engineer a government EA (GEA) method was launched. In this chapter, we analyze the discussions and outputs of the project workshops and reflect emerged issues on current e-government literature. We bring forth insights into and suggestions for government BA and its development.

  7. 76 FR 67621 - Privacy Act of 1974: Implementation of Exemptions; Department of Homeland Security U.S. Customs...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-11-02

    ...The Department of Homeland Security is giving concurrent notice of a newly established system of records pursuant to the Privacy Act of 1974 for the ``Department of Homeland Security/U.S. Customs and Border Protection-003 Credit/Debit Care Data System of Records'' and this proposed rulemaking. In this proposed rulemaking, the Department proposes to exempt portions of the system of records from one or more provisions of the Privacy Act because of criminal, civil, and administrative enforcement requirements.

  8. 76 FR 58532 - Intent To Request Renewal From OMB of One Current Public Collection of Information; TSA Customer...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-09-21

    ...The Transportation Security Administration (TSA) invites public comment on one currently approved Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0030 abstracted below that we will submit to OMB for renewal in compliance with the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. This collection allows customers to provide feedback to TSA about their experiences with TSA's airport security process and procedures while traveling.

  9. Marketing the hospital library.

    PubMed

    Bridges, Jane

    2005-01-01

    Many librarians do not see themselves as marketers, but marketing is an essential role for hospital librarians. Library work involves education, and there are parallels between marketing and education as described in this article. It is incumbent upon hospital librarians actively to pursue ways of reminding their customers about library services. This article reinforces the idea that marketing is an element in many of the things that librarians already do, and includes a list of suggested marketing strategies intended to remind administrators, physicians, and other customers that they have libraries in their organizations.

  10. [Clinical safety audits for primary care centers. A pilot study].

    PubMed

    Ruiz Sánchez, Míriam; Borrell-Carrió, Francisco; Ortodó Parra, Cristina; Fernàndez I Danés, Neus; Fité Gallego, Anna

    2013-01-01

    To identify organizational processes, violations of rules, or professional performances that pose clinical levels of insecurity. Descriptive cross-sectional survey with customized externally-behavioral verification and comparison of sources, conducted from June 2008 to February 2010. Thirteen of the 53 primary care teams (PCT) of the Catalonian Health Institute (ICS Costa de Ponent, Barcelona). Employees of 13 PCT classified into: director, nurse director, customer care administrators, and general practitioners. Non-random selection, teaching (TC)/non-teaching, urban (UC)/rural and small/large (LC) health care centers (HCC). A total of 33 indicators were evaluated; 15 of procedures, 9 of attitude, 3 of training, and 6 of communication. Level of uncertainty: <50% positive answers for each indicator. no collaboration. A total of 55 professionals participated (84.6% UC, 46.2% LC and 76.9% TC). Rank distribution: 13 customer care administrators, 13 nurse directors, 13 HCC directors, and 16 general practitioners. Levels of insecurity emerged from the following areas: reception of new medical professionals, injections administration, nursing weekend home calls, urgent consultations to specialists, aggressive patients, critical incidents over the agenda of the doctors, communication barriers with patients about treatment plans, and with immigrants. Clinical safety is on the agenda of the health centers. Identified areas of uncertainty are easily approachable, and are considered in the future system of accreditation of the Catalonian Government. General practitioners are more critical than directors, and teaching health care centers, rural and small HCC had a better sense of security. Copyright © 2012 Elsevier España, S.L. All rights reserved.

  11. Respecting the Grapevine.

    ERIC Educational Resources Information Center

    Carroll, David J.

    2001-01-01

    Administrators can create word-of-mouth communication that dispels negative attitudes and build good school reputations by discovering what parents and students are saying, targeting employee satisfaction and retention, providing excellent customer service, actively seeking and handling complaints, nurturing champions, and integrating "grapevine"…

  12. A Quality System Database

    NASA Technical Reports Server (NTRS)

    Snell, William H.; Turner, Anne M.; Gifford, Luther; Stites, William

    2010-01-01

    A quality system database (QSD), and software to administer the database, were developed to support recording of administrative nonconformance activities that involve requirements for documentation of corrective and/or preventive actions, which can include ISO 9000 internal quality audits and customer complaints.

  13. Customized Job Training and Credit Programs.

    ERIC Educational Resources Information Center

    Clarke, Robert G.

    1984-01-01

    Outlines the similarities and differences between traditional degree programs and industrial training programs and offers suggestions for colleges initiating industrial training efforts, covering areas such as administrative responses, the target group, internal communication, faculty, instructional implications, program delivery, finances,…

  14. 19 CFR 354.6 - Initiation of proceedings.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE PROCEDURES FOR IMPOSING...) and consultation with the Chief Counsel, the Deputy Under Secretary for International Trade will... protective order. If the Deputy Under Secretary for International Trade determines that there is reasonable...

  15. Designing a tool to assess the usability of electronic flight bags (EFBs)

    DOT National Transportation Integrated Search

    2004-09-01

    The Federal Aviation Administration (FAA), system designers, and customers all recognize that Electronic Flight Bags (EFBs) are sophisticated devices whose use could affect pilot performance. As a result, human factors issues have received considerab...

  16. Satisfaction with care in peritoneal dialysis patients.

    PubMed

    Kirchgessner, J; Perera-Chang, M; Klinkner, G; Soley, I; Marcelli, D; Arkossy, O; Stopper, A; Kimmel, P L

    2006-10-01

    Patient satisfaction is an important aspect of dialysis care, only recently evaluated in clinical studies. We developed a tool to assess peritoneal dialysis (PD) customer satisfaction, and sought to evaluate and validate the Customer Satisfaction Questionnaire (CSQ), quantifying PD patient satisfaction. The CSQ included questions regarding administrative issues, Delivery Service, PD Training, Handling Requests, and transportation. The study was performed using interviews in all Hungarian Fresenius Medical Care dialysis centers offering PD. CSQ results were compared with psychosocial measures to identify if patient satisfaction was associated with perception of social support and illness burden, or depression. We assessed CSQ internal consistency and validity. Factor analysis explored potential underlying dimensions of the CSQ. One hundred and thirty-three patients treated with PD for end-stage renal disease for more than 3 months were interviewed. The CSQ had high internal consistency. There was high patient satisfaction with customer service. PD patient satisfaction scores correlated with quality of life (QOL) and social support measures, but not with medical or demographic factors, or depressive affect. The CSQ is a reliable tool to assess PD customer satisfaction. PD patient satisfaction is associated with perception of QOL. Efforts to improve customer satisfaction may improve PD patients' quantity as well as QOL.

  17. Research notes : customized live-load factors for bridge load rating.

    DOT National Transportation Integrated Search

    2007-03-01

    The state-of-the-art approach to load rating bridges is the Load and Resistance Factor Rating (LRFR) method, supported by the Federal Highway Administration and the American Association of State Highway and Transportation Officials. This approach ens...

  18. 48 CFR 1825.901 - Policy.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... 48 Federal Acquisition Regulations System 6 2010-10-01 2010-10-01 true Policy. 1825.901 Section 1825.901 Federal Acquisition Regulations System NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SOCIOECONOMIC PROGRAMS FOREIGN ACQUISITION Customs and Duties 1825.901 Policy. NASA has statutory authority to...

  19. 48 CFR 1825.901 - Policy.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... 48 Federal Acquisition Regulations System 6 2012-10-01 2012-10-01 false Policy. 1825.901 Section 1825.901 Federal Acquisition Regulations System NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SOCIOECONOMIC PROGRAMS FOREIGN ACQUISITION Customs and Duties 1825.901 Policy. NASA has statutory authority to...

  20. 48 CFR 1825.901 - Policy.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... 48 Federal Acquisition Regulations System 6 2014-10-01 2014-10-01 false Policy. 1825.901 Section 1825.901 Federal Acquisition Regulations System NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SOCIOECONOMIC PROGRAMS FOREIGN ACQUISITION Customs and Duties 1825.901 Policy. NASA has statutory authority to...

  1. Unit Home

    Science.gov Websites

    Commanding Officer Sergeant Major Sections S1 - Administration S3 - Training S4 - Logistics Career Planner Operation Command, Pacific Hawaii Judicial Circuit Consolidated Storage Program DLA Customer Support Warrior Detachment College of Distance Education & Training Patrol and Reconnaissance Wing TWO Patrol

  2. The public favors a strong government role in highway safety

    DOT National Transportation Integrated Search

    1996-08-01

    This Traffic Tech summarizes the findings of a recent National Highway Traffic Safety Administration (NHTSA) customer satisfaction survey. In November and December of 1995, about 4,000 randomly selected persons aged 16 and older from across the natio...

  3. Next Generation * Natural Gas (NG)2 Information Requirements--Executive Summary

    EIA Publications

    2000-01-01

    The Energy Information Administration (EIA) has initiated the Next Generation * Natural Gas (NG)2 project to design and implement a new and comprehensive information program for natural gas to meet customer requirements in the post-2000 time frame.

  4. 14 CFR 1214.119 - Spacelab payloads.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ...; Level I only for customer-furnished Spacelab hardware). (6) Shuttle 1 and Spacelab flight planning. (7...) Extravehicular Activity (EVA) services. (13) Payload flight planning services. (14) Transmission of Spacelab data....119 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General...

  5. 14 CFR 1214.115 - Standard services.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ....115 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.... (d) A five-person flight crew: commander, pilot and three mission specialists. (e) Orbiter flight...

  6. 14 CFR 1214.115 - Standard services.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ....115 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.... (d) A five-person flight crew: commander, pilot and three mission specialists. (e) Orbiter flight...

  7. 14 CFR 1214.115 - Standard services.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ....115 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.... (d) A five-person flight crew: commander, pilot and three mission specialists. (e) Orbiter flight...

  8. 14 CFR 1214.119 - Spacelab payloads.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ...; Level I only for customer-furnished Spacelab hardware). (6) Shuttle 1 and Spacelab flight planning. (7...) Extravehicular Activity (EVA) services. (13) Payload flight planning services. (14) Transmission of Spacelab data....119 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General...

  9. 14 CFR 1214.119 - Spacelab payloads.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ...; Level I only for customer-furnished Spacelab hardware). (6) Shuttle 1 and Spacelab flight planning. (7...) Extravehicular Activity (EVA) services. (13) Payload flight planning services. (14) Transmission of Spacelab data....119 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General...

  10. 14 CFR 1214.119 - Spacelab payloads.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ...; Level I only for customer-furnished Spacelab hardware). (6) Shuttle 1 and Spacelab flight planning. (7...) Extravehicular Activity (EVA) services. (13) Payload flight planning services. (14) Transmission of Spacelab data... Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding...

  11. MBA Quality Signals.

    ERIC Educational Resources Information Center

    Chapman, Randall S.

    1998-01-01

    A study identified quality signals for master's programs in business administration (MBAs). Traditional scholarly oriented academic signals are apparently not valued as such by external customer groups. MBA academic quality appears to be a multidimensional construct, with subdimensions of real-worldness; placement; student satisfaction; and…

  12. 75 FR 55392 - Employment Network Report Card

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-09-10

    ... SOCIAL SECURITY ADMINISTRATION [Docket No. SSA-2010-0046] Employment Network Report Card AGENCY... quality assurance, including a ticket consumer Employment Network Report Card. SUMMARY: We are soliciting... this goal by combining a user-friendly EN Report Card, which contains customer satisfaction feedback...

  13. 12 CFR 609.905 - Background.

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... facilitates electronic commerce (E-commerce) and allows Farm Credit System (System) institutions and their customers to use new technologies. System institutions may use E-commerce but must establish good business... Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM ELECTRONIC COMMERCE General Rules § 609.905...

  14. 12 CFR 609.905 - Background.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... facilitates electronic commerce (E-commerce) and allows Farm Credit System (System) institutions and their customers to use new technologies. System institutions may use E-commerce but must establish good business... Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM ELECTRONIC COMMERCE General Rules § 609.905...

  15. 12 CFR 609.905 - Background.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... facilitates electronic commerce (E-commerce) and allows Farm Credit System (System) institutions and their customers to use new technologies. System institutions may use E-commerce but must establish good business... Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM ELECTRONIC COMMERCE General Rules § 609.905...

  16. 12 CFR 609.905 - Background.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... facilitates electronic commerce (E-commerce) and allows Farm Credit System (System) institutions and their customers to use new technologies. System institutions may use E-commerce but must establish good business... Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM ELECTRONIC COMMERCE General Rules § 609.905...

  17. 12 CFR 609.905 - Background.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... facilitates electronic commerce (E-commerce) and allows Farm Credit System (System) institutions and their customers to use new technologies. System institutions may use E-commerce but must establish good business... Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM ELECTRONIC COMMERCE General Rules § 609.905...

  18. Attitudes About Regulation Among Direct-to-Consumer Genetic Testing Customers

    PubMed Central

    Green, Robert C.; Kaufman, David

    2013-01-01

    Introduction: The first regulatory rulings by the U.S. Food and Drug Administration on direct-to-consumer (DTC) genetic testing services are expected soon. As the process of regulating these and other genetic tests moves ahead, it is important to understand the preferences of DTC genetic testing customers about the regulation of these products. Methods: An online survey of customers of three DTC genetic testing companies was conducted 2–8 months after they had received their results. Participants were asked about the importance of regulating the companies selling DTC genetic tests. Results: Most of the 1,046 respondents responded that it would be important to have a nongovernmental (84%) or governmental agency (73%) monitor DTC companies' claims to ensure the consistency with scientific evidence. However, 66% also felt that it was important that DTC tests be available without governmental oversight. Nearly, all customers favored a policy to ensure that insurers and law enforcement officials could not access their information. Discussion: Although many DTC customers want access to genetic testing services without restrictions imposed by the government regulation, most also favor an organization operating alongside DTC companies that will ensure that the claims made by the companies are consistent with sound scientific evidence. This seeming contradiction may indicate that DTC customers want to ensure that they have unfettered access to high-quality information. Additionally, policies to help ensure privacy of data would be welcomed by customers, despite relatively high confidence in the companies. PMID:23560882

  19. Attitudes about regulation among direct-to-consumer genetic testing customers.

    PubMed

    Bollinger, Juli Murphy; Green, Robert C; Kaufman, David

    2013-05-01

    The first regulatory rulings by the U.S. Food and Drug Administration on direct-to-consumer (DTC) genetic testing services are expected soon. As the process of regulating these and other genetic tests moves ahead, it is important to understand the preferences of DTC genetic testing customers about the regulation of these products. An online survey of customers of three DTC genetic testing companies was conducted 2-8 months after they had received their results. Participants were asked about the importance of regulating the companies selling DTC genetic tests. Most of the 1,046 respondents responded that it would be important to have a nongovernmental (84%) or governmental agency (73%) monitor DTC companies' claims to ensure the consistency with scientific evidence. However, 66% also felt that it was important that DTC tests be available without governmental oversight. Nearly, all customers favored a policy to ensure that insurers and law enforcement officials could not access their information. Although many DTC customers want access to genetic testing services without restrictions imposed by the government regulation, most also favor an organization operating alongside DTC companies that will ensure that the claims made by the companies are consistent with sound scientific evidence. This seeming contradiction may indicate that DTC customers want to ensure that they have unfettered access to high-quality information. Additionally, policies to help ensure privacy of data would be welcomed by customers, despite relatively high confidence in the companies.

  20. The role of reengineering in health care delivery.

    PubMed

    Boland, P

    1996-01-01

    Health care reengineering is a powerful methodology that helps organizations reorder priorities, provide more cost-effective care, and increase value to customers. It should be driven by what the customer wants and what the market needs. Systemwide reengineering integrates three levels of activity: managing community and health plan partnerships; consolidating overlapping delivery system functions among participating providers and vendors; and redesigning administrative functions, clinical services, and caregiving programs to improve health status. Reengineering is not a panacea; it is a critical core competency and requisite skill for health care organizations if they are to succeed under managed care in the future.

  1. 78 FR 69740 - Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-11-20

    ...In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office of Management and Budget (OMB) approval to renew an information collection. The Federal Register Notice with a 60-day comment period soliciting comments on the following collection of information was published on August 21, 2013, vol. 78, no. 162, page 51808. The FAA Office of the Associate Administrator for Commercial Space Transportation (AST) conducts this survey in order to obtain industry input on customer service standards which have been developed and distributed to industry customers.

  2. KSC-05PD-0150

    NASA Technical Reports Server (NTRS)

    2005-01-01

    KENNEDY SPACE CENTER, FLA. Associate Administrator of Space Operations Mission Directorate William F. Readdy (left) publicly praises the outstanding customer service provided by Virginia Whitehead upon her receipt of a One NASA Peer Award. The award was presented in the Press Site Auditorium following the NASA Update by Administrator Sean OKeefe. The award is given to recognize employees who have demonstrated behaviors consistent with the spirit of One NASA and are called Peer Awards because candidates must be nominated by their peers.

  3. Sustained Energy Savings Achieved through Successful Industrial Customer Interaction with Ratepayer Programs: Case Studies

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    Goldberg, Amelie; Hedman, Bruce; Taylor, Robert P.

    Many states have implemented ratepayer-funded programs to acquire energy efficiency as a predictable and reliable resource for meeting existing and future energy demand. These programs have become a fixture in many U.S. electricity and natural gas markets as they help postpone or eliminate the need for expensive generation and transmission investments. Industrial energy efficiency (IEE) is an energy efficiency resource that is not only a low cost option for many of these efficiency programs, but offers productivity and competitive benefits to manufacturers as it reduces their energy costs. However, some industrial customers are less enthusiastic about participating in these programs.more » IEE ratepayer programs suffer low participation by industries across many states today despite a continual increase in energy efficiency program spending across all types of customers, and significant energy efficiency funds can often go unused for industrial customers. This paper provides four detailed case studies of companies that benefited from participation in their utility’s energy efficiency program offerings and highlights the business value brought to them by participation in these programs. The paper is designed both for rate-payer efficiency program administrators interested in improving the attractiveness and effectiveness of industrial efficiency programs for their industrial customers and for industrial customers interested in maximizing the value of participating in efficiency programs.« less

  4. Cyberspace, the New Frontier.

    ERIC Educational Resources Information Center

    Miller, Kristina L.; McDaniels, Robert M.

    2001-01-01

    Examines the impact of technology on career services practitioners and administrators, customers, the educational system, and society. Describes how technology is used in career services such as virtual fairs, chat rooms, online resumes, and basic career websites. Addresses concerns about the credentials of those providing services. (JOW)

  5. 14 CFR 1214.116 - Typical optional services.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 1214.116 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.../orbiter integration and test. (e) Payload mission planning services, other than for launch, deployment and...

  6. 14 CFR 1214.115 - Standard services.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ...: commander, pilot and three mission specialists. (e) Orbiter flight planning services. (f) One day of... Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.115 Standard...

  7. 14 CFR § 1214.119 - Spacelab payloads.

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ...; Level I only for customer-furnished Spacelab hardware). (6) Shuttle 1 and Spacelab flight planning. (7...) Extravehicular Activity (EVA) services. (13) Payload flight planning services. (14) Transmission of Spacelab data...§ 1214.119 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General...

  8. 14 CFR 1214.116 - Typical optional services.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... 1214.116 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.../orbiter integration and test. (e) Payload mission planning services, other than for launch, deployment and...

  9. 14 CFR 1214.116 - Typical optional services.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... 1214.116 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.../orbiter integration and test. (e) Payload mission planning services, other than for launch, deployment and...

  10. 14 CFR 1214.116 - Typical optional services.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... 1214.116 Aeronautics and Space NATIONAL AERONAUTICS AND SPACE ADMINISTRATION SPACE FLIGHT General Provisions Regarding Space Shuttle Flights of Payloads for Non-U.S. Government, Reimbursable Customers § 1214.../orbiter integration and test. (e) Payload mission planning services, other than for launch, deployment and...

  11. 14 CFR 440.3 - Definitions.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 14 Aeronautics and Space 4 2010-01-01 2010-01-01 false Definitions. 440.3 Section 440.3 Aeronautics and Space COMMERCIAL SPACE TRANSPORTATION, FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF... space flight participant, for the purposes of this part, is not a customer. Federal range facility means...

  12. 14 CFR 440.3 - Definitions.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... 14 Aeronautics and Space 4 2011-01-01 2011-01-01 false Definitions. 440.3 Section 440.3 Aeronautics and Space COMMERCIAL SPACE TRANSPORTATION, FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF... space flight participant, for the purposes of this part, is not a customer. Federal range facility means...

  13. 33 CFR 207.800 - Collection of navigation statistics.

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... statistics. 207.800 Section 207.800 Navigation and Navigable Waters CORPS OF ENGINEERS, DEPARTMENT OF THE ARMY, DEPARTMENT OF DEFENSE NAVIGATION REGULATIONS § 207.800 Collection of navigation statistics. (a... Revenue Service, Customs Service, Maritime Administration, Department of Transportation, and Department of...

  14. 33 CFR 207.800 - Collection of navigation statistics.

    Code of Federal Regulations, 2014 CFR

    2014-07-01

    ... statistics. 207.800 Section 207.800 Navigation and Navigable Waters CORPS OF ENGINEERS, DEPARTMENT OF THE ARMY, DEPARTMENT OF DEFENSE NAVIGATION REGULATIONS § 207.800 Collection of navigation statistics. (a... Revenue Service, Customs Service, Maritime Administration, Department of Transportation, and Department of...

  15. 33 CFR 207.800 - Collection of navigation statistics.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... statistics. 207.800 Section 207.800 Navigation and Navigable Waters CORPS OF ENGINEERS, DEPARTMENT OF THE ARMY, DEPARTMENT OF DEFENSE NAVIGATION REGULATIONS § 207.800 Collection of navigation statistics. (a... Revenue Service, Customs Service, Maritime Administration, Department of Transportation, and Department of...

  16. 33 CFR 207.800 - Collection of navigation statistics.

    Code of Federal Regulations, 2012 CFR

    2012-07-01

    ... statistics. 207.800 Section 207.800 Navigation and Navigable Waters CORPS OF ENGINEERS, DEPARTMENT OF THE ARMY, DEPARTMENT OF DEFENSE NAVIGATION REGULATIONS § 207.800 Collection of navigation statistics. (a... Revenue Service, Customs Service, Maritime Administration, Department of Transportation, and Department of...

  17. 49 CFR 192.1001 - What definitions apply to this subpart?

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... HAZARDOUS MATERIALS SAFETY ADMINISTRATION, DEPARTMENT OF TRANSPORTATION (CONTINUED) PIPELINE SAFETY TRANSPORTATION OF NATURAL AND OTHER GAS BY PIPELINE: MINIMUM FEDERAL SAFETY STANDARDS Gas Distribution Pipeline... liquefied petroleum gas (LPG) distribution pipeline that serves fewer than 100 customers from a single...

  18. 19 CFR 351.409 - Differences in quantities.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING... the line of trade and market under consideration, the exporter or producer demonstrates that it has adhered to its price list. (e) Relationship to level of trade adjustment. If adjustments are claimed for...

  19. Flexible Pay Programs for the 1990s and Beyond.

    ERIC Educational Resources Information Center

    Clark, Maureen; Luthman, Elmer

    1988-01-01

    Collaboration of faculty and staff with administration to design flexible total compensation programs that can be "customized" to their particular needs is discussed. The implementation of the Ford Motor Company's Employee Involvement Program when designing the Taurus automobile is described. (MLW)

  20. Barriers and Opportunities to Broader Adoption of Integrated Demand Side Management at Electric Utilities: A Scoping Study

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    Potter, Jennifer; Stuart, Elizabeth; Cappers, P

    Integrated demand-side management (IDSM) is a strategic approach to designing and delivering a portfolio of demand side management (DSM) programs to customers. IDSM typically delivers customer centric strategies with the goal of increasing the amount of DSM in the field, but doing so in a way that integrates various measures and technologies to improve their collective performance and/or penetration. Specifically, IDSM can be defined as the integrated or coordinated delivery of three or more of: (1) energy efficiency (EE), (2) demand response (DR), (3) distributed generation (DG), (4) storage, (5) electric vehicle (EV) technologies, and (6) time-based rate programs tomore » residential and commercial electric utility customers. The electric industry’s limited experience deploying IDSM to date suggests that significant barriers may exist. A Berkeley Lab report “Barriers and Opportunities to Broader Adoption of Integrated Demand Side Management at Electric Utilities: A Scoping Study” explores recent electric utility experience with IDSM to provide an assessment of the barriers and potential benefits perceived or experienced by program administrators in their attempts to implement integrated programs. The research draws on surveys and interviews with eleven staff from a sample of eight DSM program administrators and program implementers who were currently implementing or had previously attempted to implement an IDSM program or initiative. Respondents provided their perspectives on drivers for IDSM and barriers to broader deployment. They also reported on actions they had undertaken to promote expanded delivery of IDSM and provided their assessments of the most important under-tapped opportunities for expanding IDSM efforts, both for program administrator and regulatory organizations.« less

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