Engaging Spirituality and an Authentic Self in the Intercultural Communication Class

ERIC Educational Resources Information Center

Hamlet, Janice D.

2009-01-01

Intercultural communication focuses on understanding the relationship between culture and communication. The goal of such understanding is to assist students in developing awareness, competency, and sensitivity in communicating with persons who have cultural backgrounds (and perspectives) different from their own, or what Young Yun Kim (2001)…

Developing the Critical Intercultural Class-Space: Theoretical Implications and Pragmatic Applications of Critical Intercultural Communication Pedagogy

ERIC Educational Resources Information Center

Sobre, Miriam Shoshana

2017-01-01

Teaching intercultural communication presents pedagogical challenges due to the breadth and depth of the discipline and its recent critical turn. Teaching it with a social justice mission, and guiding students to understand critical and postcolonial approaches to its practice, requires complex and multifaceted approaches so as not to oppress or…

Developing the Intercultural Competence of Graduate Students

ERIC Educational Resources Information Center

Dimitrov, Nanda; Dawson, Debra L.; Olsen, Karyn C.; Meadows, Ken N.

2014-01-01

This study explores how teaching development programs may facilitate the development of intercultural competence in graduate students and prepare them for communicating effectively in the global workplace after graduation. First, we describe the concept of intercultural teaching competence and examine the skills that graduate students may need to…

"Experiform" Instruction of Intercultural Communication.

ERIC Educational Resources Information Center

Warren, Clay

1981-01-01

Describes the use of experientially based instruction in intercultural communication in a Semester at Sea (SAS) program. Students discuss the theory behind culture shock and individual development in groups and experience the formula at work. (JMF)

Development of a Cultural Self-Awareness Approach to Instruction in Intercultural Communication. Technical Report 73-17.

ERIC Educational Resources Information Center

Kraemer, Alfred J.

This report describes development of an exercise designed to improve intercultural communication skills. The exercise is intended for use in instructional programs that prepare Americans for work in a foreign cultural environment. When persons of differing cultural backgrounds attempt to communicate with each other, each makes unwarranted,…

Developing Intercultural Awareness Using Digital Storytelling

ERIC Educational Resources Information Center

Ribiero, Sandre P. M.

2016-01-01

Higher Education mirrors the shifting nature of society and work. Mobility may provide unparalleled learning opportunities for all stakeholders; however, in order to live and work in plural societies as socially responsible and intercultural knowledgeable citizens, intercultural awareness and intercultural communication skills need to be mastered.…

Preparing Students for Success in a Multicultural World: Faculty Advisement and Intercultural Communication.

ERIC Educational Resources Information Center

Cornett-DeVito, Myrna M.; Reeves, Kenna J.

1999-01-01

Summarizes key findings from counseling, advisement, and intercultural communication literature that are associated with multicultural competence, including the academic and modeling role of the advisor. Offers a conceptual framework of standards for developing multicultural communication advisement competence. (Author/DB)

Intercultural Communication for Professional Development: Creative Approaches in Higher Education

ERIC Educational Resources Information Center

Mesh, Linda Joy

2016-01-01

This study examines the development of telecollaborative exchange activities within blended language courses that are aimed at preparing post-graduate students for an intercultural workplace by developing valuable transversal competencies and intercultural awareness, which enable one to better adapt to changing work situations. A description is…

Measuring Intercultural Sensitivity in Different Cultural Context.

ERIC Educational Resources Information Center

Fritz, Wolfgang; Mollenberg, Antje; Chen, Guo-Ming

As a main dimension of intercultural communication competence, intercultural sensitivity has increasingly gained attention in research in different disciplines. In the United States, Chen and Starosta (1996) developed an instrument, comprising 5 factors with 24 items, for measuring intercultural sensitivity. In this study, Chen and Starosta's…

The Effects of an Intercultural Communication Workshop on Participants' Intercultural Communication Competence: An Exploratory Study.

ERIC Educational Resources Information Center

Hammer, Mitchell R.

1984-01-01

Results suggest that (1) behavior observation methodology with the contrast-American simulation technique can be employed to assess intercultural competence and (2) the Intercultural Communication Workshop approach did not significantly improve American participants' intercultural communication competence. Findings are discussed in terms of…

The Importance of Culture in Second and Foreign Language Learning

ERIC Educational Resources Information Center

Ali, Sheeraz; Kazemian, Bahram; Mahar, Israr Hussain

2015-01-01

English has been designated as a source of intercultural communication among the people from diverse linguistic and cultural backgrounds. A range of linguistic and cultural theories contribute meaningful insights on the development of competence in intercultural communication. The speculations suggest the use of communicative strategies focusing…

Teaching Tip: Adding Intercultural Communication to an IS Curriculum

ERIC Educational Resources Information Center

Mitchell, Alanah; Benyon, Rob

2018-01-01

Increasingly, today's information systems (IS) programs are focused on making sure students are graduating with well-developed soft skills. One of these necessary soft skills is intercultural communication, which is the ability to communicate with people from different cultures. This teaching tip presents an assignment designed to increase the…

A Study on ESL Teachers' Intercultural Communication Competence

ERIC Educational Resources Information Center

Zhang, Yechun

2017-01-01

Intercultural Communication Competence (ICC) is the absolute necessity for talents in the 21st century. Meanwhile, the development of ICC competence has already become a new teaching concept, which will penetrate in all aspects of language teaching activities. Indeed, to facilitate language learners to develop ICC, language teachers, especially…

Developing Intercultural Communicative Competence for the Year Abroad Experience

ERIC Educational Resources Information Center

López-Rocha, Sandra; Vailes, Fabienne

2017-01-01

Intercultural Communication Training (ICT) is crucial in the preparation of students who will study or work abroad as part of their degree programme. The promotion of key competencies will allow students to become aware of different perspectives, develop a more accurate understanding and appreciation of other cultures, and participate more…

Developing Intercultural Communicative Competence through Online Exchanges

ERIC Educational Resources Information Center

Chun, Dorothy M.

2011-01-01

Based on Byram's (1997) definition of intercultural communicative competence (ICC) and on specific types of discourse analysis proposed by Kramsch and Thorne (2002) and Ware and Kramsch (2005), this article explores how online exchanges can play a role in second language learners' development of pragmatic competence and ICC. With data obtained…

Statewide Community Participation in Needs Assessment.

ERIC Educational Resources Information Center

Moore, Vivan R.; Senungetuk, Joseph E.

The Alaska Educational Program for Intercultural Communication is developing a method of needs assessment which is unique to the state, possibly to the nation. The staff is comprised of highly creative and interculturally sentient people, all uncredentialed in evaluation. Their task has been to develop structures which foster communication where…

Intercultural Communication Barriers and Management Education in Developing Nations: Problems and Prospects.

ERIC Educational Resources Information Center

Abraham, Yohannan T.; Cunningham, William K.

Education and training of management personnel in developing nations have been patterned after the American system. Unfortunately, efforts at transplanting such knowledge has neglected the cultural nuances unique to the various nations, resulting in incomplete success. Intercultural communication barriers can be posed by such cultural features as…

Theories in Intercultural Communication.

ERIC Educational Resources Information Center

Kim, Young Yun, Ed.; Gudykunst, William B., Ed.

1988-01-01

Updating an earlier issue of the "International and Intercultural Communication Annual" (Volume VII, 1983), this collection of 13 essays represents the major approaches to the study of intercultural communication, as well as of communication in general. Papers in the collection are: "On Theorizing Intercultural Communication"…

Developing Elementary School Students' Intercultural Competence through Teacher-Led Tutoring Action Plans on Intercultural Education

ERIC Educational Resources Information Center

Hernández-Bravo, José A.; Cardona-Moltó, M. Cristina; Hernández-Bravo, Juan R.

2017-01-01

The increasing cultural diversity in the current Spanish educational system has had dramatic consequences for school population demography and relationships between students in culturally diverse classrooms. In this context, the development of students' intercultural competence can contribute to strengthening communication, as well as preventing…

Personal travel blogs as texts for studying intercultural interactions: a pilot test case study of an American sojourner's blogs from Zimbabwe.

PubMed

Malleus, Rick; Slattery, Elizabeth

2014-01-01

This paper makes the argument that personal travel blogs are an important site for studying self-reports of face-to-face intercultural interaction. The guiding research question is "Are personal travel blogs good sources of intercultural communication data?" A content analysis of an American woman's travel blog, written on a sojourn to Zimbabwe, was performed using four intercultural communication constructs that served as frameworks for developing a rubric and for analysis. Those constructs are: culture shock, intercultural communication challenges, cross-cultural comparison and intercultural adaptation. Results provide evidence of written reflections by the blogger in all four coding categories. The evidence of culture shock provided in the blog was multifold, multifaceted, and congruent with many of the well-established elements of culture shock reported in the field. The evidence of cross-cultural comparison in the personal travel blog was, overwhelmingly, comprised of reflections comparing host and home cultures, both in environment and cultural practices. There was limited evidence of reflections about communication challenges or adaptation by the blogger on her sojourn. The article concludes with a discussion of the implications these findings have for the potential travel blogs might provide for analysis of intercultural communication as well as addressing the limitations of the study's findings.

Intercultural communication through the eyes of patients: experiences and preferences.

PubMed

Paternotte, Emma; van Dulmen, Sandra; Bank, Lindsay; Seeleman, Conny; Scherpbier, Albert; Scheele, Fedde

2017-05-16

To explore patients' preferences and experiences regarding intercultural communication which could influence the development of intercultural patient-centred communication training. This qualitative study is based on interviews with non-native patients. Thirty non-native patients were interviewed between September and December 2015 about their preferences and experiences regarding communication with a native Dutch doctor. Fourteen interviews were established with an interpreter. The semi-structured interviews took place in Amsterdam. They were focused on generic and intercultural communication skills of doctors. Relevant fragments were coded by two researchers and analysed by the research team by means of thematic network analysis. Informed consent and ethical approval was obtained beforehand. All patients preferred a doctor with a professional patient-centred attitude regardless of the doctor's background. Patients mentioned mainly generic communication aspects, such as listening, as important skills and seemed to be aware of their own responsibility in participating in a consultation. Being treated as a unique person and not as a disease was also frequently mentioned. Unfamiliarity with the Dutch healthcare system influenced the experienced communication negatively. However, a language barrier was considered the most important problem, which would become less pressing once a doctor-patient relation was established. Remarkably, patients in this study had no preference regarding the ethnic background of the doctor. Generic communication was experienced as important as specific intercultural communication, which underlines the marginal distinction between these two. A close link between intercultural communication and patient-centred communication was reflected in the expressed preference 'to be treated as a person'.

Teaching Intercultural Communication with "An Idiot Abroad"

ERIC Educational Resources Information Center

Crook, Brittani

2014-01-01

A desired outcome of teaching intercultural communication is cultivating an understanding and awareness of different cultural values while attempting to increase intercultural communication competence within our students. Goals of teaching intercultural communication include assisting students in recognizing, accepting, and appreciating cultural…

Teaching Intercultural Management Communication: Where Are We? Where Do We Go?

ERIC Educational Resources Information Center

Varner, Iris I.

2001-01-01

Outlines three major challenges faced in teaching intercultural business communication, and discusses how teachers can meet these challenges to assure that students become effective intercultural managers and communicators. Outlines several specific activities to improve students' intercultural business communication skills. (SR)

Ethics and Intercultural Communication Education.

ERIC Educational Resources Information Center

Barna, LaRay M.

The examination of ethical implications as part of intercultural communications courses and the responsibility of the instructor of these courses are discussed. Two questions are considered: Should ethics as a topic be included in courses in intercultural communications? What common problems in intercultural communication education could be in…

The Integration of Inter-Culture Education into Intensive Reading Teaching for English Majors through Project-Based Learning

ERIC Educational Resources Information Center

Wu, Shu-jing; Meng, Li-hua

2010-01-01

With the research of the relationship between inter-culture and language teaching development, people are well aware of the necessity of integrating inter-culture into language teaching. While providing the opportunity for the students to improve their intercultural communication competence, here, the research presented on the integration of…

The Integration of a Three-Year-Long Intercultural Collaborative Project into a Foreign Language Classroom for the Development of Intercultural Competence

ERIC Educational Resources Information Center

Hirotani, Maki; Fujii, Kiyomi

2015-01-01

Many studies on intercultural communication introduced how their collaborative projects were conducted. There are also several studies that discuss how intercultural collaborative activities can be integrated into a foreign language curriculum, as well as a big project (the INTENT project) that helps teachers integrate collaborative activities…

Reconciliation through Communication in Intercultural Encounters: Potential or Peril?

ERIC Educational Resources Information Center

Gallois, Cindy

2003-01-01

Notes that in the aftermath of September 11th there is strong motivation to improve intercultural and international relations through communication. Explains that in many interethnic and intercultural contexts, participants are not motivated to communicate well. Concludes it is crucial to understand intercultural communications as simultaneously…

Summer Study-Abroad Program as Experiential Learning: Examining Similarities and Differences in International Communication

ERIC Educational Resources Information Center

Levine, Kenneth J.; Garland, Michelle E.

2015-01-01

This paper examines how the study-abroad experience enhances intercultural communication competence. This study used Bennett's (1986, 1993) model of ethnorelative typology of acceptance, adaptation, and integration to explore intercultural communication competency. Central to intercultural communication competency is intercultural sensitivity and…

Intercultural communication through the eyes of patients: experiences and preferences

PubMed Central

van Dulmen, Sandra; Bank, Lindsay; Seeleman, Conny; Scherpbier, Albert; Scheele, Fedde

2017-01-01

Objectives To explore patients’ preferences and experiences regarding intercultural communication which could influence the development of intercultural patient-centred communication training. Methods This qualitative study is based on interviews with non-native patients. Thirty non-native patients were interviewed between September and December 2015 about their preferences and experiences regarding communication with a native Dutch doctor. Fourteen interviews were established with an interpreter. The semi-structured interviews took place in Amsterdam. They were focused on generic and intercultural communication skills of doctors. Relevant fragments were coded by two researchers and analysed by the research team by means of thematic network analysis. Informed consent and ethical approval was obtained beforehand. Results All patients preferred a doctor with a professional patient-centred attitude regardless of the doctor’s background. Patients mentioned mainly generic communication aspects, such as listening, as important skills and seemed to be aware of their own responsibility in participating in a consultation. Being treated as a unique person and not as a disease was also frequently mentioned. Unfamiliarity with the Dutch healthcare system influenced the experienced communication negatively. However, a language barrier was considered the most important problem, which would become less pressing once a doctor-patient relation was established. Conclusions Remarkably, patients in this study had no preference regarding the ethnic background of the doctor. Generic communication was experienced as important as specific intercultural communication, which underlines the marginal distinction between these two. A close link between intercultural communication and patient-centred communication was reflected in the expressed preference ‘to be treated as a person’.   PMID:28535143

In/Visible Dimensions: Framing the Intercultural Communication Course through a Critical Intercultural Communication Framework

ERIC Educational Resources Information Center

Halualani, Rona Tamiko

2011-01-01

This article highlights how course material on "culture" and "intercultural communication" faces a distinctive challenge in crafting an engaged power-focused positionality for students. I discuss the importance of incorporating a "critical intercultural communication perspective and practice" into an upper-division diversity/intercultural…

The Application of Constructivism to the Teaching of Intercultural Communication

ERIC Educational Resources Information Center

Liu, Lin; Zhang, Ying

2014-01-01

Cultivating intercultural communicative competence is not a process in which teachers transmit knowledge to students, but one in which students construct their intercultural communicative competence on their own initiative. By applying the constructivist theory to the teaching of intercultural communication, the author designs a model of teaching…

Managing Communication within Virtual Intercultural Teams.

ERIC Educational Resources Information Center

Grosse, Christine Uber

2002-01-01

Suggests that business students need to be prepared to manage the communication of intercultural teams. Discusses strategies for success such as: developing a network of good relationships built on trust and understanding; showing respect for other cultures and languages; and understanding how diversity strengthens the team. (SG)

Self-assessment of intercultural communication skills: a survey of physicians and medical students in Geneva, Switzerland.

PubMed

Hudelson, Patricia; Perron, Noelle Junod; Perneger, Thomas

2011-09-01

Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to identifying training needs and monitoring skills development in these areas. As part of a larger study exploring the knowledge, attitudes and practices of Geneva physicians and medical students regarding the care of immigrant patients, we asked respondents to self-rate their ability to perform a range of common yet challenging intercultural communication tasks. Overall, respondents rated themselves less competent at intercultural tasks than at basic medical skills and less competent at specific intercultural communication skills than at general intercultural skills. Qualified doctors (as opposed to students), those with greater interest in caring for immigrants, and those who rarely encountered difficulties with immigrants rated themselves significantly more competent for all clinical tasks. Having a higher percentage of immigrant patients and previous cultural competence training predicted greater self-rated intercultural communication skills. Our self-assessment results suggest that students and physicians should be provided with the opportunity to practice intercultural skills with immigrant patients as part of their cultural competence training. To strengthen the validity of self-assessment measures, they should ideally be combined with more objective methods to assess actual skills.

The impact of an intervention in intercultural communication on doctor-patient interaction in The Netherlands.

PubMed

Schouten, Barbara C; Meeuwesen, Ludwien; Harmsen, Hans A M

2005-09-01

Findings of scarcely available studies indicate that there are substantial gaps in intercultural doctor-patient communication. In order to improve intercultural communication in medical practice in The Netherlands, an educational intervention was developed. The aim of the present study was to examine the effects of this intervention on doctor-patient communication. Participants (general practitioners: n=38; patients: n=124) were assigned at random to an intervention or a control group. GPs in the intervention group received 2.5 days training on intercultural communication. Patients in the intervention group were exposed to a videotaped instruction in the waiting room, right before the consultation. Data were collected through videotapes of visits of ethnic minority patients to their GP and home interviews with the patients after their medical visit. Communication behaviour was assessed using the Roter interaction analysis system (RIAS). Interview length was assessed as well. The length of the medical encounter increased significantly after having received the intervention. Total number of GP utterances increased significantly too. When comparing relative frequencies on affective and instrumental verbal behaviour of both patients and doctors, no significant changes could be detected. It is concluded that there seems to be some change in doctor-patient interaction, but RIAS may not be suitable to detect subtle changes in the medical communication process. It is recommended to use other analysis methods to assess cultural differences in medical communication. Knowledge about possible antecedents of gaps in intercultural medical communication should be increased in order to be able to design effective interventions for intercultural doctor-patient communication.

Teaching Intercultural Communication through Service-Learning

ERIC Educational Resources Information Center

Blithe, Sarah Jane

2016-01-01

Course: Intercultural Communication. Objectives: After completing this intercultural service-learning activity, students should be able to (1) apply effective intercultural communication skills in culturally different sites; (2) analyze cultures different from their own through service-learning; (3) compare and evaluate course readings with…

Teaching Intercultural Awareness with Star Wars: A New Hope

ERIC Educational Resources Information Center

Erlandson, Karen Thea

2012-01-01

A fundamental concept in Intercultural Communication is developing an understanding of different cultural patterns. Understanding different value dimensions such as collectivism, power distance, and high versus low context cultures are important steps to gaining a facility in communicating cross-culturally. This article presents an activity that…

How do medical specialists value their own intercultural communication behaviour? A reflective practice study.

PubMed

Paternotte, E; Scheele, F; van Rossum, T R; Seeleman, M C; Scherpbier, A J J A; van Dulmen, A M

2016-08-24

Intercultural communication behaviour of doctors with patients requires specific intercultural communication skills, which do not seem structurally implemented in medical education. It is unclear what motivates doctors to apply intercultural communication skills. We investigated how purposefully medical specialists think they practise intercultural communication and how they reflect on their own communication behaviour. Using reflective practice, 17 medical specialists independently watched two fragments of videotapes of their own outpatient consultations: one with a native patient and one with a non-native patient. They were asked to reflect on their own communication and on challenges they experience in intercultural communication. The interviews were open coded and analysed using thematic network analysis. The participants experienced only little differences in their communication with native and non-native patients. They mainly mentioned generic communication skills, such as listening and checking if the patient understood. Many participants experienced their communication with non-native patients positively. The participants mentioned critical incidences of intercultural communication: language barriers, cultural differences, the presence of an interpreter, the role of the family and the atmosphere. Despite extensive experience in intercultural communication, the participants of this study noticed hardly any differences between their own communication behaviour with native and non-native patients. This could mean that they are unaware that consultations with non-native patients might cause them to communicate differently than with native patients. The reason for this could be that medical specialists lack the skills to reflect on the process of the communication. The participants focused on their generic communication skills rather than on specific intercultural communication skills, which could either indicate their lack of awareness, or demonstrate that practicing generic communication is more important than applying specific intercultural communication. They mentioned well-known critical incidences of ICC: language barriers, cultural differences, the presence of an interpreter, the role of the family and the atmosphere. Nevertheless, they showed a remarkably enthusiastic attitude overall was noteworthy. A strategy to make doctors more aware of their intercultural communication behaviour could be a combination of experiential learning and ICC training, for example a module with reflective practice.

Intercultural Communication Problems of American Expatriate Businessmen in Paris.

ERIC Educational Resources Information Center

Dudley, Juanita

In order to discover whether--and what--intercultural communication problems persist in businesses with headquarters in the United States and branches in another highly developed country, 12 Americans affiliated with Paris branches of United States businesses and two French executives of American firms were interviewed in Paris. This paper…

The Integration of Intercultural Business Communication Training and Business English Teaching

ERIC Educational Resources Information Center

Jingzi, Deng; Wenzhong, Zhu; Dimond, Elizabeth Elendor

2016-01-01

The cultural information transferred by language is an important part of Business English teaching. Therefore, teachers of Business English should not only improve the language level of the students, but also develop the students' cross-cultural understanding. The cultivation of intercultural business communication (IBC) competence could not be…

Turbulence in Intercultural Communication Education (ICE): Does It Affect Higher Education?

ERIC Educational Resources Information Center

Dervin, Fred; Tournebise, Céline

2013-01-01

This article examines a rather neglected context of intercultural education: intercultural communication education (ICE). ICE can be found in different fields such as business, applied linguistics, intercultural communication and health education, amongst others. The authors start by reviewing the latest and ongoing changes…

Promoting Intercultural Competence of Thai University Students through Role-Play

ERIC Educational Resources Information Center

Worawong, Kanoknate; Charttrakul, Kanjana; Damnet, Anamai

2017-01-01

The current situation of international communication in globalization context requires intercultural competence (IC) to achieve successful communication (Crystal, 2003). Concerning this intercultural competence, non-verbal communication (NVC) plays a key role to indicate the success of having intercultural competence. On the other hand, Thai…

Promoting Intercultural Exchanges with Blogs and Podcasting: A Study of Spanish-American Telecollaboration

ERIC Educational Resources Information Center

Lee, Lina

2009-01-01

Blogs and podcasts open new ways for global communication and development of intercultural awareness. This article reports a Spanish-American telecollaborative project through which students created blogs and podcasts for intercultural exchanges in light of the sociocultural perspectives. The article outlines the methodology for the project…

Self-assessment of intercultural communication skills: a survey of physicians and medical students in Geneva, Switzerland

PubMed Central

2011-01-01

Background Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to identifying training needs and monitoring skills development in these areas. Methods As part of a larger study exploring the knowledge, attitudes and practices of Geneva physicians and medical students regarding the care of immigrant patients, we asked respondents to self-rate their ability to perform a range of common yet challenging intercultural communication tasks. Results Overall, respondents rated themselves less competent at intercultural tasks than at basic medical skills and less competent at specific intercultural communication skills than at general intercultural skills. Qualified doctors (as opposed to students), those with greater interest in caring for immigrants, and those who rarely encountered difficulties with immigrants rated themselves significantly more competent for all clinical tasks. Having a higher percentage of immigrant patients and previous cultural competence training predicted greater self-rated intercultural communication skills. Conclusion Our self-assessment results suggest that students and physicians should be provided with the opportunity to practice intercultural skills with immigrant patients as part of their cultural competence training. To strengthen the validity of self-assessment measures, they should ideally be combined with more objective methods to assess actual skills. PMID:21884609

Intercultural Communication Research: Where Do We Go from Here?

ERIC Educational Resources Information Center

Porter, Richard E.

This paper presents an outline of intercultural communication research needs and offers proposals for research direction for the next decade. The author suggests the following goals and criteria: (1) extend existing theory to encompass intercultural communication; (2) concentrate on intercultural research rather than cross-cultural research; (3)…

Developing nurses' intercultural/intraprofessional communication skills using the EXCELLence in Cultural Experiential Learning and Leadership Social Interaction Maps.

PubMed

Henderson, Saras; Barker, Michelle

2017-09-27

To examine how the use of Social Interaction Maps, a tool in the EXCELLence in Cultural Experiential Learning and Leadership Program, can enhance the development of nurses' intercultural/intraprofessional communication skills. Nurses face communication challenges when interacting with others from similar background as well as those from a culturally and linguistically diverse background. We used the EXCELLence in Cultural Experiential Learning and Leadership Program's Social Interaction Maps tool to foster intercultural/intraprofessional communication skills in nurses. Social Interaction Maps describe verbal and nonverbal communication behaviours that model ways of communicating in a culturally appropriate manner. The maps include four stages of an interaction, namely Approach, Bridging, Communicating and Departing using the acronym ABCD. Qualitative approach was used with a purposeful sample of nurses enrolled in a postgraduate course. Fifteen participants were recruited. The Social Interaction Map tool was taught to participants in a workshop where they engaged in sociocultural communication activities using scenarios. Participants were asked to apply Social Interaction Maps in their workplaces. Six weeks later, participants completed a semistructured open-ended questionnaire and participated in a discussion forum on their experience of using Social Interaction Maps. Data were content-analysed. Four themes identified in the use of the Social Interaction Maps were (i) enhancing self-awareness of communication skills; (ii) promoting skills in being nonconfrontational during difficult interactions; (iii) highlighting the importance of A (Approach) and B (Bridging) in interaction with others; and (iv) awareness of how others interpret what is said C (Communicating) and discussing to resolve issues before closure D (Departing). Application of the EXCELLence in Cultural Experiential Learning and Leadership Social Interaction Mapping tool was shown to be useful in developing intercultural/intraprofessional communication skills in nurses. Professional development programmes that incorporate EXCELLence in Cultural Experiential Learning and Leadership Social Interaction Maps can enhance nurses' intercultural/intraprofessional communication competencies when engaging with others from culturally and linguistically diverse backgrounds and improve the way nurses communicate with each other. © 2017 John Wiley & Sons Ltd.

On Treating Intercultural Communication Anxiety of International Students in China

ERIC Educational Resources Information Center

Lu, Wei; Wan, Jingjing

2012-01-01

With the policy of reform and opening-up as well as its economic development, China is recruiting more and more international students in many of its universities. Intercultural communication problems in Chinese campuses, however, have until now been seldom mentioned. This paper is an attempt to contribute something to this almost neglected issue…

Developing Metacultural Writing Competence for Online Intercultural Communication: Implications for English Language Teaching

ERIC Educational Resources Information Center

Xu, Zhichang

2017-01-01

The internationalization of higher education has brought students from different countries into direct contact with one another. One of the scenarios is intercultural communication among international students in an online environment mediated through institutional e-learning systems, for example, Moodle and Blackboard. In this paper, I analyze…

International and Intercultural Communication Annual, Volume VI, December 1982.

ERIC Educational Resources Information Center

Jain, Nemi C., Ed.

Designed to serve as a forum for the exchange of ideas concerning international and intercultural communication, this annual volume contains articles that cover a variety of topics. The first half of the volume contains seven articles discussing the following: (1) a pragmatic approach to mass media development in three models of developing…

The Implementation of an Intercultural Competence Syllabus to Prepare Study-Abroad Students for Global Communication

ERIC Educational Resources Information Center

Kural, Faruk; Bayyurt, Yasemin

2016-01-01

This study presents the outcome of the implementation of a process-oriented model of an intercultural competence (IC) and English as a lingua franca (ELF)-awareness development syllabus to prepare government-sponsored Turkish international sojourners for global communication in English L1 countries. Based on social constructivist research…

The Relationships Among Personality, Intercultural Communication, and Cultural Self-Efficacy in Nursing Students.

PubMed

Chan, Joanne Chung-Yan; Sy, Po Yi

2016-12-01

The demand for nurses to provide transcultural nursing care is rising. However, little is known about the relationships among the dimensions of nurse personality, intercultural communication, and cultural self-efficacy in the provision of this care. The aims of this study were to examine the associations among personality, intercultural communication, and cultural self-efficacy in nursing students and to compare intercultural communication and cultural self-efficacy between first-year and third-year nursing students. One hundred twenty-six Chinese students completed a questionnaire that consisted of three scales that were designed to measure intercultural communication, cultural self-efficacy (cultural concepts, transcultural nursing functions, and cultural knowledge related to South Asians), and personality, respectively. Intercultural communication correlated positively with the three subscales of personality, agreeableness (r = .22, p < .05), openness (r = .20, p < .05), and conscientiousness (r = .18, p < .05). Self-efficacy in cultural concepts correlated positively with agreeableness (r = .18, p < .05) and intercultural communication (r = .49, p < .01). Self-efficacy in transcultural nursing functions correlated positively with intercultural communication (r = .36, p < .01), agreeableness (r = .31, p < .01), emotional stability (r = .25, p < .01), openness (r = .32, p < .01), extraversion (r = .19, p < .05), and conscientiousness (r = .20, p < .05). Self-efficacy in cultural knowledge related to South Asians correlated positively with agreeableness (r = .20, p < .05) and intercultural communication (r = .27, p < .01). No significant difference was found between first-year and third-year students in terms of intercultural communication, self-efficacy in knowledge of cultural concepts, self-efficacy in the skills needed to perform key transcultural nursing functions, or self-efficacy in the cultural knowledge related to South Asians. Personality assessments should be included in the nursing student recruitment process. Furthermore, nurse educators should focus greater attention on enhancing the cultural self-efficacy and intercultural communication skills of their students.

Cultural Relativism and the Discourse of Intercultural Communication: Aporias of Praxis in the Intercultural Public Sphere

ERIC Educational Resources Information Center

O'Regan, John P.; MacDonald, Malcolm N.

2007-01-01

The premise of much intercultural communication pedagogy and research is to educate people from different cultures towards open and transformative positions of mutual understanding and respect. This discourse in the instance of its articulation realises and sustains Intercultural Communication epistemologically--as an academic field of social…

Intercultural Communication Training in Vocational and Industrial Education Training

NASA Astrophysics Data System (ADS)

Hastjarjo, S.; Nuryana, A.

2018-02-01

The globalization and free trade between countries and nations has created demands for the knowledge and skills in the area of intercultural interaction and transaction. Intercultural Communication Competences (ICC) is one of the capabilities that need to be possessed by workers and professionals who want to have a bigger role in the business and industries in international level. Vocational education institutions are demanded to provide their students with a certain degree of competences in multicultural interaction and communication. This paper aims to address the effectiveness of trainings in a vocational education institution in equipping its students with the intercultural communication skills. Using a sample of students from the ISP Cruiseship and Hotel School Surakarta, Central Java, this study will analyses the differences of ICC between groups of students who have undergone various forms of training in intercultural communication, in order to determine the effectiveness of the training in equipping the students with the necessary intercultural communication skills. The study incorporates a quantitative approach, using survey method. The data will be analyzed using descriptive statistics and analysis of variations between groups. The result shows that the intercultural communication training increase the level of ICC especially in the intercultural confidence dimension.

Teaching Abroad: Lessons Learned about Inter-cultural Understanding for Teachers in Higher Education.

ERIC Educational Resources Information Center

Bodycott, Peter; Walker, Allan

2000-01-01

Discusses the intercultural effects on college faculty teaching abroad through an exploration of the experiences of two teaching academics working in Hong Kong with emphasis on issues of language and communication and social and cultural distance. Argues that the development of intercultural understandings must permeate the curricula, and be a…

Understanding the "Other Side": Intercultural learning in a Spanish-English E-Mail Exchange.

ERIC Educational Resources Information Center

O'Dowd, Robert

2003-01-01

Reviews recent research on intercultural learning and reports on a yearlong e-mail exchange between Spanish and English second year university students. Identifies key characteristics of e-mail exchanges that helped to develop learners' intercultural communicative competence. Outlines elements of e-mail messages that may enable students to develop…

More Discussion Activities To Develop Skills in Intercultural Communication for Japanese University Students in EFL.

ERIC Educational Resources Information Center

Kresovich, Brant M.

1989-01-01

Ten speaking and listening activities designed to improve the intercultural communication skills of intermediate and advanced learners of English are presented. The activities are based on seven goals of cultural instruction: (1) sense of culturally controlled behavior; (2) interaction of language and social variables such as gender, age, and…

Developing Cultural Awareness and Intercultural Communication through Multimedia: A Case Study from Medicine and the Health Sciences

ERIC Educational Resources Information Center

Hamilton, Jan; Woodward-Kron, Robyn

2010-01-01

Awareness of how different cultural beliefs may influence one's own and others' linguistic choices is fundamental to successful spoken communication, particularly in intercultural professional settings such as contemporary healthcare. The aim of this paper is to outline how this sensitivity can be enhanced through teaching that develops…

The Intercultural Communicative Competence and Digital Education: The Case of Moroccan University Students of English in Oujda

ERIC Educational Resources Information Center

Elboubekri, Abdellah

2017-01-01

Developing an intercultural competence, where language is seen as a cultural construct, seems to be consensually advocated by contemporary theories in teaching and learning English as a foreign language. Given its grounding on cultural studies, intercultural education focuses its pedagogical orientation and strategies on popular cultures that are…

Intercultural Communication.

ERIC Educational Resources Information Center

Newmark, Eileen; Asante, Molefi K.

Human communication involves the interaction of selves, and an intercultural encounter permits the discovery of one's own cultural self. Participatory learning of intercultural communication provides students with an opportunity for involvement through analysis of their and others' perceptions, improvement of language fidelity, emphasis on…

Cultural Context and the New Communication Principles for Intercultural Communication.

ERIC Educational Resources Information Center

Waner, Karen K.; Winter, Janet K.

This paper discusses the problems surrounding intercultural business communication as well as approaches to teaching college level business students appropriate communication skills for intercultural settings. Considered are the classification of countries by cultural context, i.e. how large a role culture, social values, and traditional social…

"Communicative Criticality" and "Savoir Se Reconnaître": Emerging New Competencies of Criticality and Intercultural Communicative Competence

ERIC Educational Resources Information Center

Parks, Elinor

2018-01-01

This study reports on the findings of a PhD study investigating the implications of the division between language and content in Modern Language degrees on students' development of intercultural competence and criticality across four universities, two in the US and two in the UK. It draws upon the theoretical frameworks of Intercultural…

Intercultural Business Communication, International Students, and Experiential Learning.

ERIC Educational Resources Information Center

Cheney, Rebecca S.

2001-01-01

Outlines the relevance of experiential learning to the teaching of intercultural business communication. Offers several examples of activities offering structured interactions between United States and international students, which help students apply principles of intercultural business communication to a given situation. Discusses several…

Intercultural doctor-patient communication in daily outpatient care: relevant communication skills.

PubMed

Paternotte, Emma; Scheele, Fedde; Seeleman, Conny M; Bank, Lindsay; Scherpbier, Albert J J A; van Dulmen, Sandra

2016-10-01

Intercultural communication (ICC) between doctors and patients is often associated with misunderstandings and dissatisfaction. To develop ICC-specific medical education, it is important to find out which ICC skills medical specialists currently apply in daily clinical consultations. Doctor-patient consultations of Dutch doctors with non-Dutch patients were videotaped in a multi-ethnic hospital in the Netherlands. The consultations were analyzed using the validated MAAS-Global assessment list in combination with factors influencing ICC, as described in the literature. In total, 39 videotaped consultations were analyzed. The doctors proved to be capable of practising many communication skills, such as listening and empathic communication behaviour. Other skills were not practised, such as being culturally aware and checking the patient's language ability. We showed that doctors did practice some but not all the relevant ICC skills and that the ICC style of the doctors was mainly biomedically centred. Furthermore, we discussed the possible overlap between intercultural and patient-centred communication. Implications for practice could be to implement the relevant ICC skills in the existing communication training or develop a communication training with a patient-centred approach including ICC skills.

Developing Sociolinguistic Competence through Intercultural Online Exchange

ERIC Educational Resources Information Center

Ritchie, Mathy

2011-01-01

The main goal of this study was to investigate whether computer-mediated communication (CMC) intercultural exchange offers the conditions necessary for the development of the sociolinguistic competence of second language learners. Non-native speakers (NNS) of French in British Columbia interacted through CMC with native speakers (NS) of French in…

Intercultural Communication: Teaching Strategies, Resources, and Materials.

ERIC Educational Resources Information Center

Asuncion-Lande, Nobleza C.

Education about intercultural communication can greatly increase understanding between cultures, whether they be minority groups within the United States or peoples of separate nations. This document is intended as a reference guide for designing and teaching a basic intercultural communication course. In four parts, this document presents…

Absence of National Culture in Foreign Language Teaching and Intercultural Communication Competence Training of College Students in China Frontier Minority Areas

ERIC Educational Resources Information Center

Jia, Jinan

2015-01-01

The absence of Chinese culture in foreign language teaching has a strong impact on the exchange between different cultures, and is also an obstacle to intercultural communication competence training. In general, English teaching level in China frontier minority areas is far behind that in developed areas, and shows its own teaching and cultural…

Influences on Intercultural Classroom Communication: Student Voices

ERIC Educational Resources Information Center

Tarp, Gertrud

2017-01-01

The case study is an attempt to understand how students experience intercultural classroom communication and what kind of competence they need to cope in intercultural classroom communication. The context is a supplementary course in English for university enrolment in Denmark. It is a multinational student body and all the students have finished…

Intercultural Communication in Online Social Networking Discourse

ERIC Educational Resources Information Center

Chen, Hsin-I

2017-01-01

This article presents a case study that examines how an online social networking community is constituted through intercultural discourse on the part of one learner sojourning in the US. Using Byram's model of intercultural communicative competence, this study examines the learner's naturalistic communication in a social networking site (SNS). The…

Basic Concepts of Intercultural Communication: Selected Readings.

ERIC Educational Resources Information Center

Bennett, Milton J., Ed.

This collection of articles, with a developmental learning focus, explores the core building blocks of intercultural communication. The articles in the collection represent the theory-into-practice school of intercultural communication. The collection's goal is to present basic concepts from a variety of perspectives which, when taken together,…

Intercultural Leadership Toolkit for Librarians: Building Awareness to Effectively Serve Diverse Multicultural Populations

ERIC Educational Resources Information Center

Allard, Suzie; Mehra, Bharat; Qayyum, M. Asim

2007-01-01

This paper presents five tools for librarians to use in building effective intercultural communication that reaches out to diverse populations. Librarians can more successfully cross intercultural boundaries if they are aware of the key tenets of intercultural communication and information provision, and then apply the five leadership tools in…

A Preliminary Study of Taiwanese NNETs' Self-Assessment of Intercultural Communicative Competence in English Language Teaching

ERIC Educational Resources Information Center

Chao, Tzu-Chia

2016-01-01

In the context of globalisation, intercultural teaching has been suggested as an objective in English as lingua franca (ELF) education, which has challenged English teachers in acquiring the intercultural communicative competence (ICC) in English language teaching (ELT). However, empirical research exploring the intercultural capabilities and…

Intercultural Ethics: Questions of Methods in Language and Intercultural Communication

ERIC Educational Resources Information Center

Phipps, Alison

2013-01-01

This paper explores how questions of ethics and questions of method are intertwined and unavoidable in any serious study of language and intercultural communication. It argues that the focus on difference and solution orientations to intercultural conflict has been a fundamental driver for theory, data collection and methods in the field. These…

Learning Intercultural Communication through Group Work Oriented to the World beyond the Classroom

ERIC Educational Resources Information Center

Liu, Shuang; Dall'Alba, Gloria

2012-01-01

Competence in intercultural communication has become a necessity for functioning effectively in our increasingly globalised and multicultural society. This study reports the use of a group project to enhance students' learning of intercultural communication. Participants were from a large undergraduate class in an Australian university. The aim of…

Workshop in Intercultural Communication: Handbook for Instructors. Technical Report 74-13.

ERIC Educational Resources Information Center

Kraemer, Alfred J.

This handbook provides detailed guidelines for conducting the exercise described in SO 009 457 as a workshop on intercultural communication. The objective of the workshop is to improve participant skill in intercultural communication by increasing the ability to recognize cultural influences in participants' own thinking. Aspects of conducting the…

Incorporating Intercultural Communication Activities in English Language Classes

ERIC Educational Resources Information Center

Velasco, Daniel

2017-01-01

Intercultural Communication has become a relevant focal point within a variety of fields--science, psychology, politics, journalism, economics, and education, to name a few. Yet, current university students may not even be aware of Intercultural Communication's role in these fields, as well as their studies and future careers. A survey was first…

Intercultural Awareness: Modelling an Understanding of Cultures in Intercultural Communication through English as a Lingua Franca

ERIC Educational Resources Information Center

Baker, Will

2011-01-01

The use of English as a global lingua franca (ELF) raises challenges concerning how we understand the relationship between languages and cultures in intercultural communication. In the dynamic contexts of ELF this relationship needs to be viewed as situated and emergent entailing a new approach to understanding intercultural competence in…

How Alumni Narratives of Intercultural Competence Can Inform the Scholarship of Teaching and Learning of Intercultural Communication

ERIC Educational Resources Information Center

Dillon, Randy K.

2008-01-01

Through email correspondence and interviews with former students the author explores how the Scholarship of Teaching and Learning can serve as a way to reflect upon philosophy and pedagogy in an intercultural communication course. Key lessons of intercultural competence from former students and how these lessons have impacted their professional…

Nursing educator perspectives of overseas qualified nurses' intercultural clinical communication: barriers, enablers and engagement strategies.

PubMed

Philip, Susan; Manias, Elizabeth; Woodward-Kron, Robyn

2015-09-01

To understand the intercultural communication experiences and associated communication training needs of overseas qualified nurses in the Australian healthcare system from the unique perspectives of nurse educators teaching in accredited bridging programmes. Overseas qualified nurses are an integral part of the nursing workforce in migration destination countries. Communication training needs are more complex when there are cultural, ethnic and language differences between nurses, other health professionals and patients. A qualitative, exploratory research design using semi-structured interviews. All (nine) organisations involved in conducting the Australian Health Practitioner Regulation Agency approved preregistration bridging programmes for overseas qualified nurses within the state of Victoria, Australia, were involved in the study. Participants were 12 nurse educators employed in these organisations. Thematic analysis was undertaken. Three macro themes emerged about the overseas qualified nurses' intercultural communication: (1) pre-existing barriers and enablers to intercultural communication, for example, nurses' reluctance to engage in communicative strategies that build rapport with patients, (2) transitional behaviours and impact on communication, including maintenance of perceived cultural hierarchies between health professionals and (3) development of communicative competence, including expanding one's repertoire of conversational gambits. The findings point to the domains and causes of communication challenges facing overseas qualified nurses in new healthcare settings as well as strategies that the nurse educators and nurses can adopt. Communication cannot be merely regarded as a skill that can be taught in a didactic programme. Comprehensive understanding is needed about the sociocultural dimensions of these nurses' orientation, which can impact on how they communicate in their new healthcare settings. The findings can act as triggers for discussion with overseas qualified nurses and other health professionals to raise awareness about the aspects of intercultural communication and to debate alternative viewpoints and explanations. They can also inform changes in the structure and content of the bridging programmes. © 2015 John Wiley & Sons Ltd.

Preparing TESOL Students for the ESOL Classroom: A Cross-Cultural Project in Intercultural Communication

ERIC Educational Resources Information Center

Medina-López-Portillo, Adriana

2014-01-01

Intercultural communication classes for TESOL students give them a solid foundation for their work with their own ESOL students. This article presents the cross-cultural project that TESOL students have to complete in a required intercultural communication class at the University of Maryland, Baltimore County and the case study that was used to…

Language and Culture Learning in Higher Education via Telecollaboration

ERIC Educational Resources Information Center

Chun, Dorothy M.

2015-01-01

This article focuses on the ways of researching the process of designing, developing, and using telecollaboration (also known as online intercultural exchange) to facilitate the learning of both linguistic and "intercultural communicative competence" (ICC) in higher education courses in different educational contexts in the United…

Toward a Model for Intercultural Communication in Simulations

ERIC Educational Resources Information Center

Wiggins, Bradley E.

2012-01-01

The growing need for intercultural literacy in an increasingly interconnected and computer-mediated world contrasts with the dearth of investigation in best practices when designing simulations aimed at improving intercultural communication. Synthetic cultures inspired by real-world cultural traits, problem-based learning, and a social…

Relational Communication in Intercultural Couples

ERIC Educational Resources Information Center

Cools, Carine A.

2006-01-01

This qualitative study utilises the relational dialectics of Baxter and Montgomery (1996) to examine the relationship communication of six heterosexual intercultural couples living in Finland. In this study, I attempt to answer the following questions: what cultural issues are relevant in the couples' relationship? What intercultural relational…

Intercultural Communication: A Key Element in Global Strategies.

ERIC Educational Resources Information Center

Spinks, Nelda; Wells, Barron

1997-01-01

Cultural factors in global communication include differences in customs, space, dress, religion, class, work ethic, privacy, and other areas. Language differences in oral, written, and nonverbal communication as well as semantics also complicate intercultural communication. (SK)

The Highlights and Pitfalls of Developing an Intercultural Workshop in France.

ERIC Educational Resources Information Center

Frey-Hartel, Cheri; Kasum, Duffy

An intercultural training workshop including orientation and travel to France is described. The program was made available to businessmen and women interested or involved in trade with France, to students in communications, foreign languages, and international business, and to community members. The program included pre-departure classes to…

Factors of Students' Intercultural Competence Development in the Context of Georgia

ERIC Educational Resources Information Center

Malazonia, David; Maglakelidze, Shorena; Chiabrishvili, Nino; Gakheladze, Giorgi

2017-01-01

Research aims to define the impact of diverse cultural factors on formation of students' intercultural competences. Study revealed following negative tendencies: students have insufficient knowledge about different cultures, in fact, they do not have any experience of communicating with other cultural representatives, and they are reluctant to…

Shopping across the (EU) Market: Teacher Trainees Look for Experience Abroad

ERIC Educational Resources Information Center

Dooly, Melinda Ann

2010-01-01

To meet the demands for teachers with intercultural competence and increasing opportunities for study abroad, a consortium of nine partners are developing a joint teacher training graduate degree with key axes: teaching practice abroad (TPA) and intercultural communicative competences (ICC). After preliminary analysis of policy documents related…

A Survey of Internet-Mediated Intercultural Foreign Language Education in China

ERIC Educational Resources Information Center

Wang, Liang; Coleman, James A.

2009-01-01

In all educational contexts, technological developments and changes in pedagogical theory mean that any picture of current practice and attitudes must be dynamic. In many countries, the learning outcomes of foreign language courses now include intercultural communicative competence (ICC), although the precise model for teaching ICC varies even…

Roles of Mobile Devices Supporting International Students to Overcome Intercultural Difficulties

ERIC Educational Resources Information Center

Yang, Xiaoyin; Li, Xiuyan

2017-01-01

Sociocultural theory emphasises the mediational role of tools in learning. International students usually find themselves in a vicious cycle, experiencing difficulties when engaging with local people and culture which might provide the mediation necessary to develop their intercultural communicative competence. Yang (2016) further points out that…

Learning Across Cultures: Intercultural Communication and International Educational Exchange.

ERIC Educational Resources Information Center

Althen, Gary, Ed.; And Others

Aspects of intercultural educational activity, research on learning, and implications for educational interchange, and case studies of the application of ideas from the intercultural communication field to work in international educational interchange are addressed in nine papers. Contents include: "Dynamics of Cross-cultural Adjustment: from…

Blogs and the Development of Plurilingual and Intercultural Competence: Report of a Co-Actional Approach in Portuguese Foreign Language Classroom

ERIC Educational Resources Information Center

Melo-Pfeifer, Sílvia

2015-01-01

Focusing on the topic of the development of the plurilingual and intercultural competence through the integration of electronic communicative practices both in foreign language classrooms and non-formal contexts, this work aims at defining and characterizing, in view of a co-actional perspective, a "pedagogical blog", by considering it…

Cross-Cultural Communication Patterns in Computer Mediated Communication

ERIC Educational Resources Information Center

Panina, Daria; Kroumova, Maya

2015-01-01

There are important cultural differences in attitudes towards and use of electronic text communication. Consistent with Hall's high-context/low-context conceptualization of culture, electronic inter-cultural communication, just as verbal inter-cultural communication, is affected by the culturally-specific assumptions and preferences of message…

"Outsourced": Using a Comedy Film to Teach Intercultural Communication

ERIC Educational Resources Information Center

Briam, Carol

2010-01-01

Given that feature films can enhance the teaching of intercultural communication, this article describes in detail how the 2006 comedy film, "Outsourced," can be integrated into a course. The article relates the film to four different functions of film and shows how "Outsourced" can help create an intercultural experience for…

A Review of Research on Intercultural Learning through Computer-Based Digital Technologies

ERIC Educational Resources Information Center

Çiftçi, Emrullah Yasin

2016-01-01

Intercultural communication is now a crucial part of our globalizing lives; however, not everyone has an opportunity to engage in an intercultural interaction with people from different cultures. Computer-based technologies are promising in creating environments for people to communicate with people from diverse cultures. This qualitative…

A virtual caravan--A metaphor for home-internationalization through social media: A qualitative content analysis.

PubMed

Chan, Engle A; Nyback, Maj-Helen

2015-06-01

An internationalized curriculum in nursing education was created in response to the rise of globalization and the need to provide nursing care to people of diverse cultures. Through technology, internationalization at home can facilitate intercultural experiences for more nursing students. The aim of this study is to explore and describe how a virtual course in intercultural communication between students of two universities, through internationalization at home, can support the development of cultural competence. Qualitative research Junior year nursing students Qualitative content analysis of transcribed written and oral presentations during a course on intercultural communication. Four major themes, which are not mutually exclusive, were identified. Through this intercultural experience, without leaving home, students uncovered their cultural selves and others based on their own reflective understanding and collaborative discourse with each other and the use of social media for communication. Through experiential intercultural encounters beyond textbook and online materials, they learned to appreciate each other as people with cultural differences yet with much in common, and to recognize their assumptions and the value of subtleties and nuances. They were able to explore solutions within an unfamiliar context through their own efforts and with the support of peers and teachers. This led to a deeper understanding of cultural sensitivity and competence. Copyright © 2015 Elsevier Ltd. All rights reserved.

Intercultural communication in nursing education: when Asian students and American faculty converge.

PubMed

Xu, Yu; Davidhizar, Ruth

2005-05-01

In the context of globalization and changing American demographics, it is becoming increasingly important to understand and communicate effectively with people from diverse cultural and racial/ethnic backgrounds. This article applies the framework of cultural variability and intercultural communication research literature to examine and highlight the different communication behaviors of Asians and non-Asians in the United States. The meanings of various verbal and nonverbal behaviors of Asian students are examined to clarify their communication patterns. Culture-based assumptions are identified, and measures to improve intercultural communication in nursing education are provided.

The In-Depth Interview as a Research Tool for Investigating the Online Intercultural Communication of Asian Internet Users in Relation to Ethics in Intercultural Research

ERIC Educational Resources Information Center

Fetscher, Doris

2013-01-01

Virtual intercultural communication is of great interest in intercultural research. How can a researcher gain access to this field of investigation if s/he does not or only partially speaks the languages used by the subjects? This study is an example of how categories relevant to research can be accessed through in-depth interviews. The interview…

Intercultural Communications Skills Conference Proceedings (Townsville, Queensland, Australia, July 1-3, 1990).

ERIC Educational Resources Information Center

Migrant Resource Centre, Townsville (Australia).

This document contains 11 papers presented at a conference on multicultural issues such as cultural identity, stereotyping, and verbal and nonverbal communication: "Intercultural Communication--An Overview" (Karen Dennien); "Cultural Identity, Communication and Community Relations" (Lyn Trad); "Immigration to…

Inter-Cultural Communication: A Foundation of Communicative Action

ERIC Educational Resources Information Center

Vuckovic, Aleksandra

2008-01-01

Purpose: The purpose of this paper is to present a model of inter-cultural communication that enumerates and structures latent factors affecting such communication and elaborates on the process of self-reflection as a guiding mechanism of successful communication. Design/methodology/approach: The five factors and various moderators that are…

Intercultural Competence in Synchronous Communication between Native and Non-Native Speakers of Spanish

ERIC Educational Resources Information Center

Fernández, Susana S.; Pozzo, María Isabel

2017-01-01

This paper discusses to what extent synchronous communication via Skype by Argentine university students of History and Danish university students of Spanish contributed to fostering intercultural competence in the two groups of participants. Intercultural gains are considered both as part of the planned tasks to be solved by the participants…

Intercultural Communicative Competence: Exploring English Language Teachers' Beliefs and Practices

ERIC Educational Resources Information Center

Young, Tony Johnstone; Sachdev, Itesh

2011-01-01

This paper reports on an investigation into the beliefs and practices of experienced teachers in the USA, UK and France relating to the application of a model of intercultural communicative competence (ICC) to English language programmes. Broadly, "intercultural" approaches to language learning and teaching are strongly advocated in both the…

An Analysis of Intercultural Communicative Competence: Hotel Front Office Personnel in Bangkok

ERIC Educational Resources Information Center

Inkaew, Manachai

2016-01-01

When we consider a strategy for dealing with globalization, it can be seen that intercultural interactions and encounters are very important and appropriate as effective outcomes are expected. Therefore, the need to assess the intercultural communicative competence (ICC) of those expected to achieve these outcomes is worth consideration. This…

Work Based Learning in Intercultural Settings: A Model in Practice

ERIC Educational Resources Information Center

Leeming, David Elvis; Mora, Maria Dolores Iglesias

2016-01-01

The Intercultural Business Communication at the University of Central Lancashire offers a taught module with a work placement that exists within a multicultural context as part of an MA in Intercultural Business Communication. As part of this process, students must work towards completing two practical assessments, a project presented in a report…

The Development, Implementation, and Evaluation of a Model for Teaching Intercultural Competency through the Content Areas at Faith School of Theology.

ERIC Educational Resources Information Center

Algee, Alan

In light of the cross cultural understanding and communications skills likely to be demanded of those in evangelical Christian ministry working all over the world, this project developed, implemented, and evaluated a model for infusing intercultural competency (ICC) into a seminary curriculum at the Faith School of Theology in Maine. From a study…

Getting to Know You: The Development of Intercultural Competence as an Essential Element in Learning Mandarin

ERIC Educational Resources Information Center

Jin, Tinghe

2014-01-01

The role of cultural dimensions in the teaching of Chinese as a foreign language in the UK is not as fully understood as it needs to be, especially in relation to developing students' abilities with intercultural communication. This paper adopts an ecological perspective on learning another language and seeks to contribute to the field of teaching…

Teaching Intracultural and Intercultural Communication: A Critique and Suggested Method.

ERIC Educational Resources Information Center

DeVoss, Danielle; Jasken, Julia; Hayden, Dawn

2002-01-01

Summarizes recent literature about the importance of paying attention to intercultural communication. Analyzes the productive approaches in popular business and technical communication textbooks. Presents five challenges for business and technical communication teachers to consider. Includes teaching modules that address these challenges. Notes…

Enabling the Future Force: The Use of Regional Alignment, Mission Command and Cultural Competence to Create an Operationally Adaptive Army

DTIC Science & Technology

2014-05-22

Associate Director of the Intercultural Communication Institute, explained that the degree of inter-cultural competence depends on the acquired degree of the...defined to explain the role of culture, cultural competence, and inter- cultural communications . Finally, the United States’ Operation Blacklist and...competence, and inter-cultural communications . Finally, the United States’ Operation Blacklist and Strategic Hamlet Plans of the Japanese Occupation

The "Culture Problem" in Intercultural Communication: Toward a Critical Proficiency of Power

ERIC Educational Resources Information Center

Chen, Eunju Chung

2013-01-01

Intercultural Communication (INCC) is dominated by a simple conception of culture that has, in essence, led its research and literature away from attending to relations of power in intercultural relationships. INCC's traditional approach based on positivistic and static notions of culture are rather anemic in their own right but also too brittle…

The Foreign Language and Intercultural Competence Teacher: The Acquisition of a New Professional Identity

ERIC Educational Resources Information Center

Sercu, Lies

2006-01-01

It has now become commonplace to state that foreign language learning should be viewed in an intercultural perspective. The main objective of foreign language education is no longer defined strictly in terms of the acquisition of communicative competence. Teachers are now required to teach intercultural communicative competence. The aim of the…

Strategies used by nurses, academics and students to overcome intercultural communication challenges.

PubMed

Henderson, Saras; Barker, Michelle; Mak, Anita

2016-01-01

Nurse clinicians and academics need to understand intercultural communication challenges to improve their communication skills and better support students' learning. Gaps exist in the literature regarding intercultural communication resources for students, academics and clinicians. The aim of this study was to explore the experiences of clinical nurses, nurse academics, and student nurses regarding intercultural communication challenges. Data were collected using focus group interviews with nineteen clinical facilitators (nurses who supervise nursing students in clinical practice), five clinical nurses, and ten nursing students. Seven nurse academics were interviewed via telephone. The purposive sample was drawn from a tertiary hospital and a university in Australia. Participants were invited to discuss challenging intercultural scenarios they had experienced including strategies they used to overcome such challenges. Using qualitative content analysis data were analysed resulting in four categories which were: 1) prejudice based on cultural diversity; 2) unfamiliarity with cultural boundaries; 3) stereotyping cultural behaviours; and 4) difficulty understanding English. Strategies participants used to mitigate challenges included resorting to cultural validation through alliance building, proactively seeking clarification, and acquiring cultural awareness knowledge. This study highlights intercultural challenges students, clinicians and academics face and signpost the way forward with useful strategies to better inform nurse education. Copyright © 2015 Elsevier Ltd. All rights reserved.

Global Citizenship in Intercultural Communication: Spatial Awareness of Globalization through Map Your Consumption

ERIC Educational Resources Information Center

Kuehl, Rebecca A.; Hungerford, Hilary

2017-01-01

Courses: This teaching unit is for intercultural communication but could be used for any course related to globalization, including public speaking, popular culture and communication, or environmental communication. Additionally, the teaching unit is well-suited for other disciplines, including geography, environmental studies, and global studies.…

Teaching Intercultural Communicative Competence: The Perspective of Foreign Language Graduate Student Instructors

ERIC Educational Resources Information Center

Ghanem, Carla

2017-01-01

Cultural awareness and intercultural competence (IC) of students in foreign language (FL) instruction have been widely examined (e.g. Byram, 1997; Belz, 2002). The importance of the FL teacher in aiding students' IC development is less extensively researched, however. Author (2014), Kohler (2015), Sercu et al. (2005) and Sercu (2006) are a few…

A Critical Discussion of Byram's Model of Intercultural Communicative Competence in the Light of "Bildung" Theories

ERIC Educational Resources Information Center

Hoff, Hild Elisabeth

2014-01-01

Inherently concerned with the personal and cultural development of individuals, intercultural competence can be regarded as an inseparable aspect of "Bildung". However, while scholars have acknowledged the affiliation between these two concepts, what remains to be investigated is the extent to which notions of "Bildung" are…

Overcoming Barriers: Engaging Younger Students in an Online Intercultural Exchange

ERIC Educational Resources Information Center

Peiser, Gillian

2015-01-01

This paper reports on a small-scale project involving an online school exchange between two classes of 12-/13-year olds located in the North of England and the Ruhr area of Germany. The overarching aim of the project was to develop intercultural understanding in foreign language learning through communication in an online environment. Analysing…

EFL Learners' Intercultural Competence Development in an International Web Collaboration Project

ERIC Educational Resources Information Center

Lázár, Ildikó

2015-01-01

This article is based on an analysis of a small sample of data from an international web collaboration project between four classes of English as a foreign language (EFL) learners guided by their English teachers in four different countries in Europe. As few studies have been published about intercultural communication in blended learning EFL…

A Framework for Assessing High School Students' Intercultural Communicative Competence in a Computer-Mediated Language Learning Project

ERIC Educational Resources Information Center

Peng, Hsinyi; Lu, Wei-Hsin; Wang, Chao-I

2009-01-01

The purposes of this study were to identify the essential dimensions of intercultural communicative competence (ICC) and to establish a framework for assessing the ICC level of high school students that included a self-report inventory and scoring rubrics for online interaction in intercultural contexts. A total of 472 high school students from…

The Ethics of Intercultural Communication

ERIC Educational Resources Information Center

MacDonald, Malcolm N.; O'Regan, John P.

2013-01-01

For some time, the role of culture in language education within schools, universities and professional communication has received increasing attention. This article identifies two aporias in the discourse of intercultural communication (IC): first, that it contains an unstated movement towards a universal consciousness; second, that its claims to…

How Chinese College Students Make Sense of Foreign Films and TV Series: Implications for the Development of Intercultural Communicative Competence in ELT

ERIC Educational Resources Information Center

Yang, Linda Hui; Fleming, Mike

2013-01-01

Films and TV series are widely used to support teaching in English language classrooms. They are seen largely as a source of authentic language, as a way of motivating students or as a means of conveying knowledge about another culture. There is less emphasis on their use as a focus for developing intercultural competence. This is particularly the…

Framing Interculturality: A Corpus-Based Analysis of Online Promotional Discourse of Higher Education Intercultural Communication Courses

ERIC Educational Resources Information Center

Hua, Zhu; Handford, Michael; Young, Tony Johnstone

2017-01-01

This paper examines how intercultural communication (ICC) and the notion of culture are framed in on-line promotional discourse of higher education (HE) ICC courses. It analyses a specialised corpus comprised of 14,842 words from 43 course websites of master's programmes in ICC in the UK and the US--internationally, the two largest providers of…

Interculturality and the Study Abroad Experience: Students' Learning from the IEREST Materials

ERIC Educational Resources Information Center

Holmes, Prue; Bavieri, Luisa; Ganassin, Sara; Murphy, Jonathon

2016-01-01

This study investigated how a "while abroad" (IEREST) intercultural experiential learning programme (i) encouraged mobile student sojourners to explore the concept of "interculturality"; (ii) promoted their intercultural engagement/communication during their stay abroad; and (iii) invited them to reflect on their own…

Intercultural Constellations in Adult Education: Observations on the State of Anglo-German Relations before and after the First World War.

ERIC Educational Resources Information Center

Friedenthal-Haase, Martha

1993-01-01

A literature review of adult education and Anglo-German connections, 1880-1933, showed that interculturality played an essential role in identity formation at the interface of culture and politics. Adult education developed as an autonomous area of international communication between British and German citizens despite political realities. (SK)

Mediational Effects of Desktop-Videoconferencing Telecollaborative Exchanges on the Intercultural Communicative Competence of Students of French as a Foreign Language

ERIC Educational Resources Information Center

Martin, Veronique

2013-01-01

Since the early 2000s, foreign language practitioners and researchers have shown an increasing interest in exploring the affordances of multimodal telecollaborative environments for the linguistic and intercultural development of their students. Due in part to their inherent complexity, one-on-one desktop-videoconferencing contexts have not been…

Intercultural Doctoral Supervision: The Centrality of Place, Time and Other Forms of Knowledge

ERIC Educational Resources Information Center

Manathunga, Catherine

2017-01-01

In order to wrestle effectively with the problems facing our world in the 21st century, we need to draw together the vast array of knowledge systems that all human cultures have produced. This means creating space for Southern, Eastern and Indigenous knowledge in universities and developing more effective forms of intercultural communication. In a…

Intercultural and Transnational Negotiation of English Academic Written Discourse: A Few Cases in the USA, South Korea and Russia

ERIC Educational Resources Information Center

Pang, Hanzhou

2017-01-01

This study attempts to explore the issue of intercultural and transnational negotiation in written English communication. I am interested in the reciprocal development of written discourse across cultural boundaries. My analysis focuses on academic writers' sense of self and their individual ability to reach otherness when they share the roles of…

Pre-departure preparation and co-curricular activities for Students' intercultural exchange: A mixed-methods study.

PubMed

Chan, E Angela; Liu, Justina Yat Wa; Fung, Keith Hin Kee; Tsang, Pak Lik; Yuen, John

2018-04-01

Nurses are required to be culturally competent to provide quality care to an increasingly diverse and ageing population. International exchange programmes were developed to support the traditional nursing curriculum. These programmes have often overlooked the importance of pre-departure preparation and co-curricular activities to the development of intercultural competency. To explore the influence of pre-departure and co-curricular activities on the intercultural learning experiences of both exchange and host students in a short-term international summer programme. A mixed-methods study. Students were recruited from international and mainland exchange partners, with host students as ambassadors. The international summer programme involved a week of online pre-departure activities and two weeks of face-to-face meetings. A convenience sample of 62 students from diverse cultural backgrounds was recruited on a voluntary basis. The participants were aged between 19 and 27. Data were collected from students' pre- and post-visit questionnaires, discussions within the workshops, their online discussion threads, and focus group discussions. The quantitative findings suggested that students' cultural intelligence improved significantly after the exchange programme. Qualitatively, three themes emerged as: 1) Students' motivation to engage in intercultural learning; 2) Barriers to intercultural communication; 3) Enablers of intercultural communication. Pre-departure preparation enabled students to discuss their common goals and expectations, while exploring differences, asked for practical living information, and used the basic intercultural concepts in their discussion on the care of elderly. This virtual encounter has lay the foundation for students' subsequent discussions about the why and how the differences that inform their own practices and about global ageing and poverty issues during their co-curricular activities. While the pre-departure preparation could serve as a stimulus, the value of this programme for intercultural learning also rests with the importance of debriefing to further students' reflective and experiential learning. Copyright © 2018 Elsevier Ltd. All rights reserved.

Intercultural Communication Competence: Advising International Students in a Texas Community College

ERIC Educational Resources Information Center

Zhang, Yi

2015-01-01

Academic advising has long been considered a critical factor to student success. With a qualitative, phenomenological research design, this study was undertaken to better understand the lived experiences of academic advisors in communicating with international students in a community college context. Intercultural communication competence was used…

Communication et pragmatique interculturelles (Intercultural Communication and Pragmatics).

ERIC Educational Resources Information Center

Singy, Pascal, Ed.; Trudgill, Peter, Ed.

1997-01-01

This collection of articles on intercultural communication and pragmatics includes: "Peut-on traduire la publicite? L'exemple des annonces romandes et alemaniques" ("Does Advertising Translate? The Example of Romansch and German Ads") (Marc Bonhomme, Michael Rinn); "La construction de l'image de l'autre dans l'interaction.…

Cultilingualism--Papers in Cultural and Communicative In(Competence). ROLIG-papir 28.

ERIC Educational Resources Information Center

Phillipson, Robert; Skutnabb-Kangas, Tove

Three papers discuss intercultural communication and second language learning in Scandinavia. The first paper, "Good Learning Strategies in Foreign and Second Language Learning--The Case of English in Denmark," discusses principles and strategies for learning second languages for the purpose of effective intercultural communication.…

Preparing an Intercultural Program for University Studies Abroad

ERIC Educational Resources Information Center

Zumbihl, Helene

2010-01-01

This article focuses on how to teach intercultural communicative competence to learners of English as a foreign language enrolled in a university exchange program in Europe, and help them become "intercultural speakers." The intercultural speaker can be defined as an intermediary between his or her own culture and the other's culture.…

Integrating Intercultural and Communicative Objectives in the Foreign Language Class: A Proposal for the Integration of Two Models

ERIC Educational Resources Information Center

Borghetti, Claudia

2013-01-01

The "intercultural turn" of the 1990s brought about the introduction of the terms "Foreign Language Education" and "Intercultural Foreign Language Education" (IFLE) in place of "language teaching". These terms broaden the aims of language education to include students' intercultural competence (IC),…

"Small Talk Is Not Cheap": Phatic Computer-Mediated Communication in Intercultural Classes

ERIC Educational Resources Information Center

Maíz-Arévalo, Carmen

2017-01-01

The present study aims to analyse the phatic exchanges performed by a class of nine intercultural Master's students during a collaborative assignment which demanded online discussion using English as a lingua franca (ELF). Prior studies on the use of phatic communication in computer-mediated communication have concentrated on social networking…

Curriculum Project: Intercultural Communication. Fulbright-Hays Summer Seminars Abroad Program, 2000 (Egypt and Israel).

ERIC Educational Resources Information Center

Yu, Yanmin

As the world becomes more global, communicating with people from other cultures becomes a necessity. The cultural mix challenges individuals to improve their knowledge and skills in intercultural communication. This course proposal describes a 3-credit course designed to introduce students to the basic concepts, theories, and practices of…

Challenges and Rewards of Teaching Intercultural Communication in a Technical Writing Course: A Case Study

ERIC Educational Resources Information Center

Cardenas, Diana L.

2012-01-01

Community-based projects immerse technical writing students in intercultural communication, addressing local needs and shaping documents in human terms. Students at a South Texas university work to establish communication with clients in a city-county health department to create effective documents and disseminate family health legislation. To…

Communicating Finnish Quietude: A Pedagogical Process for Discovering Implicit Cultural Meanings in Languages

ERIC Educational Resources Information Center

Berry, Michael; Carbaugh, Donal; Nurmikari-Berry, Marjatta

2004-01-01

This paper introduces a pedagogical approach to integrating intercultural communication into language learning. The focus is on the development of competence in discovering and interpreting cultural meanings when communicating in English as an international language. The analyses of data which students produced illustrates how discovering implicit…

Intercultural competency development of health professions students during study abroad in India

PubMed Central

Richards, Claire A.; Doorenbos, Ardith Z.

2017-01-01

Objective Short-term international health-related study abroad seminars for health-professions students are increasingly popular because of a focus in higher education on global awareness and intercultural competency. This study describes a study abroad strategy to teach students intercultural communication skills and knowledge, and evaluated the effectiveness of a 3-week health-related study abroad program and intercultural competency curriculum in increasing skills and knowledge of health-profession students. Methods This was a mixed methods study, with a pretest-posttest, within-subjects design, and content analysis of student reflection journals. The curriculum was designed to increase students’ sensitivity to different cultural worldviews and support attitudes such as curiosity and openness that lead to relational abilities such as flexibility and adaptability. Students completed the Intercultural Sensitivity Scale (ISS) and Intercultural Effectiveness Scale (IES) both 3 months prior to and immediately following the trip. Means and standard deviations were calculated and a paired t-test was performed. Results Qualitative analysis of students’ reflections presented evidence of developing awareness of their own cultural worldview, openness to Indian culture, and the use of skills to develop intercultural competence. There was a non-statistically significant improvement in ISS and IES scores. Conclusions Students’ reflections demonstrated personal growth through the acquisition of knowledge and skills needed for further intercultural competence development. Students indicated that the curriculum helped them make meaning out of their experiences. Short-term health-related study abroad seminars may help students develop self-awareness and cultural openness by providing theoretically based curriculum before departure and while in the host country, including structured reflections and cultural mentoring, engagement with locals, and a balance of challenge with support. PMID:29129984

Intercultural competency development of health professions students during study abroad in India.

PubMed

Richards, Claire A; Doorenbos, Ardith Z

2016-12-01

Short-term international health-related study abroad seminars for health-professions students are increasingly popular because of a focus in higher education on global awareness and intercultural competency. This study describes a study abroad strategy to teach students intercultural communication skills and knowledge, and evaluated the effectiveness of a 3-week health-related study abroad program and intercultural competency curriculum in increasing skills and knowledge of health-profession students. This was a mixed methods study, with a pretest-posttest, within-subjects design, and content analysis of student reflection journals. The curriculum was designed to increase students' sensitivity to different cultural worldviews and support attitudes such as curiosity and openness that lead to relational abilities such as flexibility and adaptability. Students completed the Intercultural Sensitivity Scale (ISS) and Intercultural Effectiveness Scale (IES) both 3 months prior to and immediately following the trip. Means and standard deviations were calculated and a paired t -test was performed. Qualitative analysis of students' reflections presented evidence of developing awareness of their own cultural worldview, openness to Indian culture, and the use of skills to develop intercultural competence. There was a non-statistically significant improvement in ISS and IES scores. Students' reflections demonstrated personal growth through the acquisition of knowledge and skills needed for further intercultural competence development. Students indicated that the curriculum helped them make meaning out of their experiences. Short-term health-related study abroad seminars may help students develop self-awareness and cultural openness by providing theoretically based curriculum before departure and while in the host country, including structured reflections and cultural mentoring, engagement with locals, and a balance of challenge with support.

Predisposition for Empathy, Intercultural Sensitivity, and Intentions for Using Motivational Interviewing in First Year Pharmacy Students

PubMed Central

Kavookjian, Jan; Hutchison, Amber

2017-01-01

Objective. To assess first-year pharmacy (P1) students’ predispositions (eg, perceptions for empathy, intercultural sensitivity, and motivational interviewing (MI) as a patient-centered communication skillset) and identify potential curricula content/communication skills training needs. Methods. A cross-sectional survey was used to collect students’ self-reported perceptions for empathy, intercultural sensitivity, counseling contexts, and projected future MI use. Relationships between variables were explored and logistic regression was used to evaluate intention for using MI in future patient encounters. Results. There were 134 students who participated. Higher predisposition for empathy and for intercultural sensitivity were significantly correlated. Significant predictors for applying MI in future patient encounters were sex, confidence with counseling skills, and current use of MI. Conclusion. Results suggest the need to incorporate innovative training strategies in communication skills curricula. Potential areas include empathy, intercultural sensitivity and significant predictor variables for future MI use. Further investigation in other schools is needed. PMID:29200452

Predisposition for Empathy, Intercultural Sensitivity, and Intentions for Using Motivational Interviewing in First Year Pharmacy Students.

PubMed

Ekong, Gladys; Kavookjian, Jan; Hutchison, Amber

2017-10-01

Objective. To assess first-year pharmacy (P1) students' predispositions (eg, perceptions for empathy, intercultural sensitivity, and motivational interviewing (MI) as a patient-centered communication skillset) and identify potential curricula content/communication skills training needs. Methods. A cross-sectional survey was used to collect students' self-reported perceptions for empathy, intercultural sensitivity, counseling contexts, and projected future MI use. Relationships between variables were explored and logistic regression was used to evaluate intention for using MI in future patient encounters. Results. There were 134 students who participated. Higher predisposition for empathy and for intercultural sensitivity were significantly correlated. Significant predictors for applying MI in future patient encounters were sex, confidence with counseling skills, and current use of MI. Conclusion. Results suggest the need to incorporate innovative training strategies in communication skills curricula. Potential areas include empathy, intercultural sensitivity and significant predictor variables for future MI use. Further investigation in other schools is needed.

"Are You an Immigrant?": Identity-Based Critical Reflections of Teaching Intercultural Communication

ERIC Educational Resources Information Center

Chen, Yea-Wen

2014-01-01

This chapter examines the negotiated experiences of a female international faculty of color teaching an intercultural communication course from the lens of intersecting cultural identities in the context of a prominently White institution in the United States.

Language Education for Intercultural Communication. Multilingual Matters 96.

ERIC Educational Resources Information Center

Ager, Dennis, Ed.; And Others

Essays address the relationship between second language education and intercultural communication in several countries. Following an introduction are the following papers: "Second Language Learning in Belgium" (Ludo Beheydt); "Foreign Language Education in Bulgaria: Present-Day Situation and Future Tendencies" (Madeleine…

Factors influencing intercultural doctor-patient communication: a realist review.

PubMed

Paternotte, Emma; van Dulmen, Sandra; van der Lee, Nadine; Scherpbier, Albert J J A; Scheele, Fedde

2015-04-01

Due to migration, doctors see patients from different ethnic backgrounds. This causes challenges for the communication. To develop training programs for doctors in intercultural communication (ICC), it is important to know which barriers and facilitators determine the quality of ICC. This study aimed to provide an overview of the literature and to explore how ICC works. A systematic search was performed to find literature published before October 2012. The search terms used were cultural, communication, healthcare worker. A realist synthesis allowed us to use an explanatory focus to understand the interplay of communication. In total, 145 articles met the inclusion criteria. We found ICC challenges due to language, cultural and social differences, and doctors' assumptions. The mechanisms were described as factors influencing the process of ICC and divided into objectives, core skills and specific skills. The results were synthesized in a framework for the development of training. The quality of ICC is influenced by the context and by the mechanisms. These mechanisms translate into practical points for training, which seem to have similarities with patient-centered communication. Training for improving ICC can be developed as an extension of the existing training for patient-centered communication. Copyright © 2014 Elsevier Ireland Ltd. All rights reserved.

Language Learning Effects through the Integration of Synchronous Online Communication: The Case of Video Communication and Second Life

ERIC Educational Resources Information Center

Canto, Silvia; Jauregi Ondarra, Kristi

2017-01-01

This article attempts to shed some light on the possible learning benefits for language acquisition and intercultural development of authentic social interaction with expert peers through computer mediated communication (CMC) tools. The environments used in this study are video communication and the 3D virtual world "Second Life." For…

Diaspora: Multilingual and Intercultural Communication across Time and Space

ERIC Educational Resources Information Center

Wei, Li; Hua, Zhu

2013-01-01

The nature of diaspora is changing in the 21st century. Yet many of the communication issues remain the same. At the heart of it is multilingual and intercultural communication across time and space. There is much that applied linguists can contribute to the understanding of diaspora in the era of globalization. This article discusses some of the…

Intercultural Communication Barriers and Bridges: Talking with High School Teachers about Multi-Culturalism.

ERIC Educational Resources Information Center

Gougeon, Thomas D.; Hutton, Susan I.

As part of a larger study of school system communication with second language parents in three Alberta (Canada) urban senior high schools, this study focused on analysis of interview data from teachers responding to questions on intercultural communication barriers and bridges with students and immigrant parents. Data were collected through 30…

Using an e-Portfolio to Facilitate the Self-Assessment of Both Language and Intercultural Learning in Higher Education: A Case-Study Approach

ERIC Educational Resources Information Center

Kennedy, Fionnuala; Bruen, Jenny; Péchenart, Juliette

2012-01-01

The focus of this paper is twofold: first, on the development of an electronic version of a European Language Portfolio (ELP), known as the LOLIPOP (Language On-line Portfolio Project) ELP, and second on its integration into an undergraduate module on Intercultural Communication in an institute of higher education in Ireland. The paper begins by…

Professional Identity, Curriculum and Teaching "Intercultural Communication": An Indonesian Case Study

ERIC Educational Resources Information Center

Gandana, Isti; Parr, Graham

2013-01-01

Influenced by contemporary research into the interconnectedness of language and culture, many Indonesian teacher education courses have introduced "new" subjects such as "Intercultural Communication" and "Cross-Cultural Understanding", hoping to unsettle their students' traditional assumptions that language is merely…

A First Course in Intercultural Communication.

ERIC Educational Resources Information Center

Goodyear, F. H.; Williams, Patrick L.

The Texas Christian University course description, outline, and supporting bibliography deal with the problems of intercultural, interracial communication. The course plan begins with the thesis that racism is institutionalized and that the eradication of racism requires changes in individuals' awareness of their own hidden discriminatory…

International Students' Linguistic Awareness of Malaysian English and Its Impact on Intercultural Communication Effectiveness

ERIC Educational Resources Information Center

Khojastehrad, Shadi; Sattarova, Madina

2015-01-01

With the rapid development of communication and transportation technology, globalization has brought people of diverse cultures, ethnicities, geographies, and religions together. English is now the primary lingua franca, which is used to communicate with speakers of different native languages throughout the world. However, today the world is faced…

Key Themes in Intercultural Communication Pedagogy

ERIC Educational Resources Information Center

Woodin, Jane

2010-01-01

The seminar, organised by Jane Woodin, Gibson Ferguson, Valerie Hobbs and Lesley Walker (School of Modern Languages & Linguistics and School of English, University of Sheffield), aimed to bring together those working in intercultural communication (IC) pedagogy largely--though not exclusively--in the higher education sector. It drew…

Study Abroad and Intercultural Communication. The Challenge of Communication. ACTFL Review of Foreign Language Education, Vol. 6.

ERIC Educational Resources Information Center

Bourque, Jane M.

Preparation for study abroad is a valid part of the foreign language program. One advantage of study abroad is the motivational focus it gives to home-based foreign languages programs. The possibility of participating in the foreign culture and actually using the language are incentives. Teaching intercultural communication and understanding is a…

Impact of Native-Nonnative Speaker Interaction through Video Communication and Second Life on Students' Intercultural Communicative Competence

ERIC Educational Resources Information Center

Jauregi, Kristi; Canto, Silvia

2012-01-01

One of the key concerns of educators is to come to know what works in language teaching and under which conditions (Intercultural) Communicative Competence can be furthered. This concern is even bigger among professionals experimenting or willing to experiment with new media. Following socio-constructivist theories of learning (Vygotsky, 1978) and…

Intercultural Communication Bibliography (Part 3).

ERIC Educational Resources Information Center

Kitao, Kenji; Kitao, S. Kathleen

Compiled for Japanese teachers of English who are interested in intercultural communication, this bibliography is broken down into 16 subcategories. Most items in the bibliography come from primary sources, and for each source available at the Michigan State University Library, the bibliography provides call numbers. The first section lists books…

Intercultural Communication Activities in the Classroom: Turning Stumbling Blocks into Building Blocks.

ERIC Educational Resources Information Center

Dillon, Randy K.

This paper explores behavior patterns that inhibit effective communication in everyday, educational, and business cross-cultural settings. Opportunities to change these inhibiting patterns, metaphorically referred to as "stumbling blocks," into building blocks or tools for successful intercultural understandings are discussed in the…

Organisational Learning and Leadership: On Metaphor, Meaning Making, Liminality and Intercultural Communication

ERIC Educational Resources Information Center

Patterson, Jean A.

2009-01-01

This article discusses sensemaking as a broad framework for understanding organisational learning and its implications for leadership in a global context. Organisational metaphors, the concept of liminality and understanding organisations as interpretation systems are presented as possibilities for enhancing intercultural communication within…

Interculturalities: Reframing Identities in Intercultural Communication

ERIC Educational Resources Information Center

Nair-Venugopal, Shanta

2009-01-01

This paper attempts to reframe identities as "interculturalities" in the multimodal ways in which language is used for identity construction, specifically as responses to questionnaires, articulations within limited narratives, on-line interactions and in community ways of speaking a localised variety of English. Relying on a framework…

Communication and relationship satisfaction in Chinese, Western, and intercultural Chinese-Western couples.

PubMed

Hiew, Danika N; Halford, W Kim; van de Vijver, Fons J R; Liu, Shuang

2016-03-01

The current study compared Chinese, Western, and intercultural Chinese-Western couples' communication and examined how culture moderates the association of communication with relationship satisfaction. We coded the communication of 33 Western couples, 36 Chinese couples, and 54 intercultural Chinese-Western couples when discussing a relationship problem and when reminiscing about positive relationship events. Couples with Chinese female partners showed fewer positive behaviors and more negative behaviors (as classified in existing Western coding systems) than couples with Western female partners. The male partner's culture had few associations with couples' rates of communication behavior. Relationship satisfaction was associated with low rates of negative behaviors and high rates of most of the positive behaviors across cultural groups, and these associations were more evident in problem discussions than positive reminiscences. (c) 2016 APA, all rights reserved).

Teaching Comments: Intercultural Communication Skills in the Digital Age

ERIC Educational Resources Information Center

Ware, Paige

2013-01-01

This paper explores the pedagogical and conceptual issues that accompany the integration of intercultural communication skills into the secondary curriculum by analyzing the interactions of 102 adolescents in Spain and the USA during a 15-week, classroom-based, international online exchange. Focusing on the skills of discovery and interaction…

Education as a Factor of Intercultural Communication

ERIC Educational Resources Information Center

Gojkov, Grozdanka

2011-01-01

The paper considers alternative constructivism as a possibility of theoretical starting point regarding education as a factor of intercultural communication. The introductory part of the paper deals with Kelly's personal construct theory permeating the arguments in favour of the theoretical research thesis referring to the issue of the extent the…

The Internet, Intercultural Communication and Cultural Variation

ERIC Educational Resources Information Center

Marcoccia, Michel

2012-01-01

The internet affords its users an unprecedented level of contact with people from other cultural and social groups. It is often assumed that because of this it can facilitate intercultural communication and reduce the perceived distance between cultures. This article will examine this assumption by exploring two questions. Firstly, do the…

Connecting Intercultural Communication Service Learning with General Education: Issues, Outcomes, and Assessment

ERIC Educational Resources Information Center

Littlefield, Robert S.; Rick, Jessica M.; Currie-Mueller, Jenna L.

2016-01-01

This study explored the intersection between service learning and general education outcomes through the self-reported perceptions of 382 college students participating in an intercultural communication course that satisfied the general education requirement at a midsized Upper Plains research university for studying cultural diversity. The data…

Positioning (Mis)Aligned: The (Un)Making of Intercultural Asynchronous Computer-Mediated Communication

ERIC Educational Resources Information Center

Wu, Zhiwei

2018-01-01

Framed from positioning theory and dynamic systems theory, the paper reports on a naturalistic study involving four Chinese participants and their American peers in an intercultural asynchronous computer-mediated communication (ACMC) activity. Based on the moment-by-moment analysis and triangulation of forum posts, reflective essays, and…

Exploring Intercultural Interactions in Multicultural Contexts: Proposal and Research Suggestions.

ERIC Educational Resources Information Center

Yeh, Jung-huel Becky

A discussion examines the importance of communication between non-native speakers (NNS/NNS), reviews relevant theories and issues in intercultural interactions and NNS/NNS interactions, and explores methodological issues in interpreting linguistic and interactional data. The intent is to explore features of communication between NNSs from…

Intercultural Business Communication: Prescription for Success.

ERIC Educational Resources Information Center

Joyce, Marguerite P. Shane

Cultural differences are very much a part of international trade and global competition and companies which are currently in, or would like to engage in, international trade must be willing to adapt to foreign cultures with a firm understanding of national and individual environmental factors. Successful intercultural communication includes an…

Languaging about Intercultural Communication: The Occurrence and Conceptual Focus of Intracultural Peer Collaborative Dialogues

ERIC Educational Resources Information Center

McNeil, Levi

2017-01-01

This study examined intracultural peers using language as a cognitive tool (i.e. "languaging") to recognise, understand, and explain intercultural communication concepts. In pairs, 42 Korean public school teachers enrolled in an in-service program completed a describe-interpret-evaluate task through synchronous computer-mediated…

Korean Business Communication: A Course Design and Content Checklist for Intercultural Training.

ERIC Educational Resources Information Center

Cyr, Robert

1993-01-01

Discussion of intercultural training for businesses in global markets focuses on a course design for a program to improve interpersonal interactions with South Korean business professionals. Segments of the course are described, including a historical overview, cultural background, social interaction norms, communication style, business…

A Conceptual Framework for Intercultural/International Communication.

ERIC Educational Resources Information Center

Weiss, Tim

The ambiguities of intercultural communication are examined in this paper. The concept posed is that although every culture sees the world according to that culture's heritage and history, immediate contexts also shape meanings. In multicultural contexts, those meanings must be constructed partly anew each time by speakers, writers, listeners, and…

Accessing medication information by ethnic minorities: barriers and possible solutions.

PubMed

Schaafsma, Evelyn S; Raynor, Theo D; de Jong-van den Berg, Lolkje T

2003-10-01

This review discusses two main questions: how suitable is current consumer medication information for minority ethnic groups, and what are effective strategies to overcome existing barriers. The focus is on minority groups whose first language is not the language of the healthcare system. We searched electronic databases and printed scientific journals focusing on (ethnic) minorities, health and/or (intercultural) communication. We also asked a discussion group for references. We found only a few articles on intercultural communication on medication or pharmacy information and one article on the improvement of intercultural communication in the pharmacy. Barriers to the access of medication information by ethnic minorities include second language issues and cultural differences due to different health beliefs, together with the low socio-economic status often seen among ethnic minorities. Cultural differences also exist among different socio-economic classes rather than only among ethnic groups. Most often, informal interpreters are used to improve intercultural communication. However, this may result in miscommunication due to a lack of medical knowledge or training on the part of the interpreter. To minimise miscommunication, bilingual health professionals or health interpreters/advocates can be used, although communication problems may still occur. The effectiveness of written information depends on the literacy skills of the target population. Cultural, medical and dialect biases should be avoided by testing the material. Multimedia systems may be alternatives to conventional written information. Barriers that ethnic minorities face in accessing medication information and possible solutions involving counselling and additional tools were identified for pharmacy practice. However, more research is needed to develop effective strategies for patient counselling in pharmacy to meet the needs of ethnic minorities.

Moving towards Ethnorelativism: A Framework for Measuring and Meeting Students' Needs in Cross-Cultural Business and Technical Communication

ERIC Educational Resources Information Center

Wang, Junhua

2013-01-01

Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners'…

Intercultural Miscommunication: Impact on ESOL Students and Implications for ESOL Teachers

ERIC Educational Resources Information Center

Huang, Jinyan; Dotterweich, Erin; Bowers, Ashleigh

2012-01-01

Intercultural miscommunication occurs when there is a breakdown in communication between speakers of two different cultures and languages due to cultural differences and/or sociolinguistic transfer. Intercultural miscommunication has tremendous impact on ESOL students' academic learning at North American schools. This paper examines the nature of…

From Principles to Practice in Education for Intercultural Citizenship

ERIC Educational Resources Information Center

Byram, Michael, Ed.; Golubeva, Irina, Ed.; Hui, Han, Ed.; Wagner, Manuela, Ed.

2016-01-01

The contributors to this volume have collaborated to present their work on introducing competences in intercultural communication and citizenship into foreign language education. The book examines how learners and teachers think about citizenship and interculturality, and shows how teachers and researchers from primary to university education can…

Intercultural Education and Communication in Second Language Interactions

ERIC Educational Resources Information Center

Baraldi, Claudio

2012-01-01

This article analyses intercultural education outcomes produced in the setting of teaching Italian as a second language (ISL) in an Italian school. Intercultural education is produced in interactions which are based on specific cultural presuppositions, i.e. expectations regarding learning, role hierarchy and evaluation of student performances.…

Linguo-Intercultural Sensitivity and Its Predictors in EFL in a Bosnian Sample

ERIC Educational Resources Information Center

Aydogan, Hakan; Akbarov, Azamat

2015-01-01

In this article, the predictive power of five variables relevant for Linguo-intercultural sensitivity (flexibility) is examined. Communication aspect of intercultural interactions, specifically, the role of English as an international language are emphasized. Attitudes Towards English and Its Usage Scale (ATEUS) was applied to 194 students who…

The Virtual Intercultural Team Tool

ERIC Educational Resources Information Center

Rus, Calin

2010-01-01

This article describes the Virtual Intercultural Team Tool (VITT) and discusses its processes and benefits. VIIT is a virtual platform designed with the aim of assisting European project teams to improve intercultural communication and build on their cultural diversity for effective implementation of their projects. It is a process-focused tool,…

"Migratory Literature": A "Third Place" for Intercultural Teaching and Learning of Chinese as a Second Language?

ERIC Educational Resources Information Center

Hay, Trevor; Wang, Yongyang

2010-01-01

This paper, drawing upon multidisciplinary studies such as critical and cultural studies, literary criticism, intercultural communication and second language acquisition, suggests a specific literary genre--"migratory literature"--to support intercultural competence for learners of Chinese. We begin by elucidating key…

Transformative Learning and Concepts of the Self: Insights from Immigrant and Intercultural Journeys

ERIC Educational Resources Information Center

Lange, Elizabeth

2015-01-01

This article examines Canadian immigrant and intercultural learning as an insightful context for examining transformative learning. Theories of intercultural communication are explored, particularly the concept of transculturality and Bhabha's concept of "Third Space". Various concepts of the self are also compared, particularly two…

The Ideology of Interculturality in Japanese Language-in-Education Policy

ERIC Educational Resources Information Center

Liddicoat, Anthony J.

2007-01-01

Language learning is frequently justified as a vehicle for promoting intercultural communication and understanding, and language-in-education policies have increasingly come to reflect this preoccupation in their rhetoric. This paper will examine the ways in which concepts relating to interculturality are constructed in Japanese language policy…

Intercultural Sensitivity, Gender, and Nationality of Third Culture Kids Attending an International High School

ERIC Educational Resources Information Center

Morales, Antonio

2017-01-01

Due to the globalization and interconnectedness of people from different cultures, intercultural competence is a prerequisite to communicating effectively across different cultures. The Intercultural Sensitivity Inventory (ICSI) measures a person's ability to modify behavior in culturally appropriate ways when coming into contact with diverse…

Critical Thinking in the Intercultural Context: Investigating EFL Textbooks

ERIC Educational Resources Information Center

Sobkowiak, Pawel

2016-01-01

The multicultural world has made intercultural teaching necessary. It should focus on students' ability to comprehend quickly and accurately, and then act appropriately and effectively in a culturally complex environment in order to achieve the desired goal. Intercultural competence is important for successful communication across cultures, and so…

Advising International Students in Engineering Programs: Academic Advisors' Perceptions of Intercultural Communication Competence

ERIC Educational Resources Information Center

Zhang, Yi Leaf; Dinh, Trang V.

2017-01-01

In recent years, an increasing number of international students have enrolled in engineering programs in U.S. colleges and universities. These students often encounter challenges, and academic advisors play a significant role in international students' academic success. Using a model of intercultural communication competence, we explored attitudes…

The Structure and Agency Dilemma in Identity and Intercultural Communication Research

ERIC Educational Resources Information Center

Block, David

2013-01-01

Against a backdrop of rapid global transformations, the ever-increasing migration of people across nation-state borders and a wide array of language practices, applied linguists, and language and intercultural communication researchers in particular, often include identity as a key construct in their work. Most adopt a broadly poststructuralist…

Personality and Participation in a Japan-Taiwan Online Intercultural Exchange

ERIC Educational Resources Information Center

Kelsen, Brent; Flowers, Simeon

2017-01-01

This article examines personality and participation in an online intercultural exchange (OIE) between 57 university students in Japan (n = 28) and Taiwan (n = 29). The two-month OIE used Facebook (FB) as the medium of communication. During the online exchange, participants communicated linguistically using English as their common language and…

Broadening the Boundary of "Textbooks" for Intercultural Communication in Religious Education

ERIC Educational Resources Information Center

Lee, Boyung

2010-01-01

No one in this global age can teach and learn without engaging one's neighbors. The cosmos's far-reaching cultural flow forces Religious Education scholars and practitioners to be fluent in intercultural communication. Notwithstanding this pursuit, the author finds that one of the obstacles for religious educators is their textbooks' cultural…

Evidence of Intercultural Communication Competence in Tenth Grader's Narrative Texts

ERIC Educational Resources Information Center

Guerrero Moya, María Eulalia; Muñoz Ortiz, Liliana; Niño Díaz, Ana María

2016-01-01

This action research study explored the effects of an intervention linking both culture and citizenship in a tenth-grade English language class, and aimed at finding evidence of intercultural communicative competence (ICC) skills through the writing of narrative texts in English. Participants were 75 tenth-grade students, between the ages of 14…

Enhancing Intercultural Communication and Understanding: Team Translation Project as a Student Engagement Learning Approach

ERIC Educational Resources Information Center

Yang, Ping

2015-01-01

This paper reflects on a team translation project on Aboriginal culture designed to enhance university students' intercultural communication competence and understanding through engaging in an interactive team translation project funded by the Australia-China Council. A selected group of Chinese speaking translation students participated in the…

An Experiential Approach to an Upper Division Course in Intercultural Communication.

ERIC Educational Resources Information Center

Ostermeier, Terry H.

Rapidly changing demographics are forcing more and more Americans to interact with people who are different from themselves. Americans must become more sensitive to cultural diversity. One way to address this challenge at the university level is to offer courses in intercultural communication. At one university, an upper level course in…

Facework among L2 Speakers: A Close Look at Intercultural Communication

ERIC Educational Resources Information Center

Jwa, Soomin

2017-01-01

Although significant attention has been devoted to the notion of facework and its functions, facework among L2 speakers, whose cultural backgrounds and language proficiencies vary, has remained unexplored. The present study attempts to explore situations of intercultural communication in which facework is used as a way to remedy moments of…

Male/Female Differential Encoding and Intercultural Differential Decoding of Nonverbal Affective Communication.

ERIC Educational Resources Information Center

St. Martin, Gail McAllister

In order to investigate the process of nonverbal communication of emotions in a simulated intercultural context, videotapes were made in which two white Americans (one male and one female) responded to paragraphs which evoked the following emotions: sadness, disgust, anger, surprise, happiness, and fear. These portrayals were then viewed by male…

A Pragmatist Perspective on Building Intercultural Communicative Competency: From Theory to Classroom Practice

ERIC Educational Resources Information Center

Moeller, Aleidine J.; Osborn, Sarah R. Faltin

2014-01-01

This article analyzes and synthesizes the major theoretical frameworks for building intercultural communicative competency (ICC) within the domain of the foreign language classroom. Researchers used a pragmatist orientation as a venue for the translation of theoretical models into usable, accessible guidelines for classroom teachers in order to…

Global Partnerships in Business Communication: An Institutional Collaboration between the United States and Cuba

ERIC Educational Resources Information Center

Sapp, David Alan

2004-01-01

Many U.S. universities are developing interinstitutional partnerships in global business communication. Benefits include preparing students for the workplace by immersing them in intercultural projects and increasing the complexity of their understanding of the global economy. Challenges can range from technological constraints and scarce…

Intercultural Communication Apprehension and Emotional Intelligence in Higher Education: Preparing Business Students for Career Success

ERIC Educational Resources Information Center

Fall, Lisa T.; Kelly, Stephanie; MacDonald, Patrick; Primm, Charles; Holmes, Whitney

2013-01-01

Given the expanding globalized workforce, business educators continue to seek new ways to prepare students for intercultural encounters. Although immersion in other cultures is the optimal strategy, this method is not always feasible. As such, educators seek other mechanisms to simulate intercultural experiences. This study examines emotional…

A Working Model for Intercultural Learning and Engagement in Collaborative Online Language Learning Environments

ERIC Educational Resources Information Center

Lawrence, Geoff

2013-01-01

Given the emerging focus on the intercultural dimension in language teaching and learning, language educators have been exploring the use of information and communications technology ICT-mediated language learning environments to link learners in intercultural language learning communities around the globe. Despite the potential promise of…

Assessing Effective Partnerships in Intercultural Education: Transformative Learning as a Tool for Evaluation

ERIC Educational Resources Information Center

Senyshyn, Roxanna; Chamberlin-Quinlisk, Carla

2009-01-01

Objectives: The goal of the Intercultural Partnership Project is to introduce students to issues surrounding language and cultural identity, with the ultimate goal of helping students see themselves as engaged participants, rather than observers, in a multicultural community. For students in the intercultural communication class, this goal echoes…

Intercultural communication competence in family medicine: lessons from the field.

PubMed

Rosenberg, Ellen; Richard, Claude; Lussier, Marie-Thérèse; Abdool, Shelly N

2006-05-01

To describe the challenges for immigrant patients and their physicians and their skills in intercultural communication (ICC). We videotaped one clinical encounter for each of 24 psychologically distressed patients visiting their regular family physician. The physician and the patient, each separately, viewed the videotape of their clinical encounter and commented on important moments identified by the participant or the researchers. Patients and/or physicians lacked knowledge of the effects of culture on the doctor-patient relationship and expressions of distress as well as the effects of immigrant-specific stress on health. Most subjects were motivated to have an interpersonal, rather than an intercultural encounter. Physicians and patients demonstrated the skills needed to achieve an interpersonal encounter. Some physicians and their patients achieved intercultural meetings as a result of their interpersonal interactions over a period of years. Lack of formal training partly explains why most participants demonstrated an elementary level of ICC. In addition, Identity Management Theory and Co-cultural Theory explain some of the barriers to ICC. Providing physicians with formal training in intercultural communication and empowerment training for patients is likely to improve the quality of care of immigrants.

New Educational Environments Aimed at Developing Intercultural Understanding while Reinforcing the Use of English in Experience-Based Learning (Nuevos entornos educativos destinados a desarrollar la comprensión intercultural y a reforzar el uso del inglés mediante el aprendizaje basado en experiencias)

ERIC Educational Resources Information Center

Bruguier, Leonard R.; Greathouse Amador, Louise M.

2012-01-01

New learning environments with communication and information tools are increasingly accessible with technology playing a crucial role in expanding and reconceptualizing student learning experiences. This paper reviews the outcome of an innovative course offered by four universities in three countries: Canada, the United States, and Mexico. Course…

Evaluate, Analyze, Describe (EAD): Confronting Underlying Issues of Racism and Other Prejudices for Effective Intercultural Communication

ERIC Educational Resources Information Center

Velasco, Daniel

2015-01-01

Racism and other prejudices have hindered efforts to diversify and further many fields, including education, psychology, politics, law, and healthcare (Race for Opportunity, 2010). Although there are many ways to combat these prejudices, intercultural communication continues to be a vital component in assisting individuals and groups with valuing…

Learning Intercultural Communication Skills with Virtual Humans: Feedback and Fidelity

ERIC Educational Resources Information Center

Lane, H. Chad; Hays, Matthew Jensen; Core, Mark G.; Auerbach, Daniel

2013-01-01

In the context of practicing intercultural communication skills, we investigated the role of fidelity in a game-based, virtual learning environment as well as the role of feedback delivered by an intelligent tutoring system. In 2 experiments, we compared variations on the game interface, use of the tutoring system, and the form of the feedback.…

Untethering Education: Creating a Pilot Hybrid Class to Enhance Learning in Intercultural Communication

ERIC Educational Resources Information Center

Lawton, Bessie; Foeman, Anita; Thompsen, Philip

2014-01-01

Improvements in educational technology in the past couple of decades have led institutions of higher learning to encourage and implement various types of distance education courses. This article reports on the conversion process of a face-to-face Intercultural Communication class at a mid-Atlantic university in the USA. First, the impetus for its…

Intercultural Communication Competence through Experiential Learning: The Importance of Student-Initiated Strategies and Dialogic Encounters

ERIC Educational Resources Information Center

Taylor, Josephine Ann

2007-01-01

Approaches to intercultural communication competence (ICC) generally argue the need for objective knowledge about another culture as well as knowledge about and the ability to achieve appropriate behaviors of that target culture. Most of these approaches continue to base themselves on a conception of culture as comprehensive but static.…

Teaching Intercultural Communication in a Basic Technical Writing Course: A Survey of Our Current Practices and Methods

ERIC Educational Resources Information Center

Matveeva, Natalia

2008-01-01

This research article reports the results of an online survey distributed among technical writing instructors in 2006. The survey aimed to examine how we teach intercultural communication in basic technical writing courses: our current practices and methods. The article discusses three major challenges that instructors may face when teaching about…

Innovative Subjectivity of Transeditors in Intercultural Communication--A Case Study of the Translated News of the 2008 Olympic Games

ERIC Educational Resources Information Center

Cheng, Wei

2011-01-01

This paper deals with transeditors' innovative subjectivity in facilitating intercultural communication from both the journalistic and the translational perspectives. By applying the basic notions of Douglas Robinson's 'dialogical' mode to the analysis of the translated news carried by "The Global Times" that relates to the Summer…

"Not All of Us Finns Communicate the Same Way Either": Teachers' Perceptions of Interculturality in Upper Secondary Vocational Education and Training

ERIC Educational Resources Information Center

Itkonen, Tuija; Talib, Mirja-Tytti; Dervin, Fred

2015-01-01

This article examines teachers' perspectives on interculturality and diversity within the context of upper secondary vocational education and training (VET) in Finland. Increasing diversity in VET education challenges teachers' sense of interculturality and their readiness to interact with and treat the "other" fairly. Compared to other…

Cultural Learning in the EFL Classroom: The Role of Visuals

ERIC Educational Resources Information Center

Kiss, Tamás; Weninger, Csilla

2017-01-01

Visual texts are part of everyday communication and they have the potential to carry multiple layers of meaning. This complexity is what makes them an ideal resource not only for language learning, but also for developing learners' intercultural communicative competence and cultural awareness. Cultural meanings are not locked into these materials;…

Rethinking Intercultural Communication Competence in English Language Teaching: A Gap between Lecturers' Perspectives and Practices in a Southeast Asian Tertiary Context

ERIC Educational Resources Information Center

Vo, Quyen Phuong

2017-01-01

It is undeniable that the existence of internationalization has given a great deal of influences within various fields of worldwide nations, namely science, technology, economics, politics, and even education. One of its obvious results is the emergence of intercultural communication and English language has then become as a bridge for…

Intercultural Communication in the Malaysian Vision Schools: Implications for the Management and Leadership in a Multicultural Primary School

ERIC Educational Resources Information Center

Othman, Azam; Ruslan, Norbaiduri; Ahmad, Ismail Sheikh

2012-01-01

This article discusses intercultural communication in Vision Schools in Malaysia. It also elaborates the extent to which the Vision Schools foster racial interaction across the three major ethnic groups: Malays, Chinese, and Indians. A total of 887 primary school students were surveyed across the Vision Schools. It was found that the intercultural…

The Possible Contribution of Social Grammar of Language Analysis to Inter-Cultural Communication and the Avoidance of Misunderstanding.

ERIC Educational Resources Information Center

Grayshon, Matthew C.

Different languages code messages in different ways and use different channels for sending messages; thus there are many places for misinterpreting and mishearing messages in an intercultural context. To move from one language to another requires a description of the total language communication system, one that has its universals in social and…

Beyond the "Cultural Turn": The Politics of Recognition versus the Politics of Redistribution in the Field of Intercultural Communication

ERIC Educational Resources Information Center

Zotzmann, Karin; Hernández-Zamora, Gregorio

2013-01-01

Since the 1980s the field of language teaching and learning has emphasised the interplay between language, culture and identity and promotes both communicative and intercultural competencies. This mirrors a general trend in the social sciences after the so-called "cultural turn" which brought about a concentration on culture, identity…

Using Films to Learn about the Nature of Cross-Cultural Stereotypes in Intercultural Business Communication Courses

ERIC Educational Resources Information Center

Cardon, Peter W.

2010-01-01

Instructors of intercultural business communication courses inevitably face the challenge of providing cross-cultural experiences in the classroom, and students are eager to have real exposure to other cultures. One way of simulating the feel of entering another culture is through films. As Mallinger and Rossy (2003) state, films are a "uniquely…

Teaching Intercultural Business Communication: A Multi-Disciplinary Approach to Seeing the World through the Eyes of Others.

ERIC Educational Resources Information Center

O'Rourke, James S., IV

This paper argues the importance of preparing business managers for a global marketplace and addresses who is responsible for the training and how to go about it. The establishment of an MBA (Master of Business Administration)-level course in intercultural communication is examined. Areas discussed involve determining what the goals of the course…

Exploring the Potential of Social Network Sites in Relation to Intercultural Communication

ERIC Educational Resources Information Center

Lang, Anouk

2012-01-01

This article reports on the results of a project which used a social network site to support students on a year abroad and foster informal learning, particularly in the area of intercultural communication. The project employed a peer-mentoring structure to solve the problem of role conflict, in which users of these sites may feel some tension as…

New perspectives on understanding cultural diversity in nurse–patient communication.

PubMed

Crawford, Tonia; Candlin, Sally; Roger, Peter

Effective communication is essential in developing rapport with patients, and many nursing roles such as patient assessment, education, and counselling consist only of dialogue. With increasing cultural diversity among nurses and patients in Australia, there are growing concerns relating to the potential for miscommunication, as differences in language and culture can cause misunderstandings which can have serious impacts on health outcomes and patient safety (Hamilton & Woodward-Kron, 2010). According to Grant and Luxford (2011)) there is little research into the way health professionals approach working with cultural difference or how this impacts on their everyday practice. Furthermore, there has been minimal examination of intercultural nurse–patient communication from a linguistic perspective. Applying linguistic frameworks to nursing practice can help nurses understand what is happening in their communication with patients, particularly where people from different cultures are interacting. This paper discusses intercultural nurse–patient communication and refers to theoretical frameworks from applied linguistics to explain how miscommunication may occur. It illustrates how such approaches will help to raise awareness of underlying causes and potentially lead to more effective communication skills, therapeutic relationships and therefore patient satisfaction and safety.

Organizatonal Communication Issues in Italian Multinational Corporations.

ERIC Educational Resources Information Center

Cesaria, Ruggero

2000-01-01

Provides a brief historical reconstruction of management communication in Italian companies. Suggests that dealing with communication technologies, communication professionals, and intercultural communication represent three future challenges. (NH)

Language Choice in an Acutely Multilingual Society: Communication and Development in Papua New Guinea.

ERIC Educational Resources Information Center

Smith, Geoff P.

Acute intercultural communication problems posed by multilingualism in Papua New Guinea are discussed, and ways in which they are being addressed are examined. An introductory section outlines the language situation in Melanesia. It is noted that the area's language diversity and colonization and missionary activity have resulted in the emergence…

Game Localisation as Software-Mediated Cultural Experience: Shedding Light on the Changing Role of Translation in Intercultural Communication in the Digital Age

ERIC Educational Resources Information Center

O'Hagan, Minako

2015-01-01

In this rapidly technologising age translation practice has been undergoing formidable changes with the implication that there is a need to expand the disciplinary scope of translation studies. Taking the case of game localisation this article problematises the role of translation as intercultural communication by focusing on cultural elements of…

Chinese Tertiary English Educators' Perceptions of Foreign Teacher Involvement in Their Professional Development

ERIC Educational Resources Information Center

Bleistein, Tasha Maria

2013-01-01

China continues to invite expatriate tertiary-level English language educators to teach. Foreign English language teachers and local Chinese English educators who wish to develop professionally have an ever-increasing body of research regarding Chinese culture, education, professional development, and intercultural communication; however, research…

Burning, fire prevention and landscape productions among the Pemon, Gran Sabana, Venezuela: toward an intercultural approach to wildland fire management in Neotropical Savannas.

PubMed

Sletto, Bjørn; Rodriguez, Iokiñe

2013-01-30

Wildland fire management in savanna landscapes increasingly incorporates indigenous knowledge to pursue strategies of controlled, prescriptive burning to control fuel loads. However, such participatory approaches are fraught with challenges because of contrasting views on the role of fire and the practices of prescribed burning between indigenous and state fire managers. Also, indigenous and state systems of knowledge and meanings associated with fire are not monolithic but instead characterized by conflicts and inconsistencies, which require new, communicative strategies in order to develop successful, intercultural approaches to fire management. This paper is based on long-term research on indigenous Pemon social constructs, rules and regulations regarding fire use, and traditional system of prescribed burning in the Gran Sabana, Venezuela. The authors review factors that act as constraints against successful intercultural fire management in the Gran Sabana, including conflicting perspectives on fire use within state agencies and in indigenous communities, and propose strategies for research and communicative planning to guide future efforts for more participatory and effective fire management. Copyright © 2012 Elsevier Ltd. All rights reserved.

Initial Development and Validation of the Mexican Intercultural Competence Scale

PubMed Central

Torres, Lucas

2013-01-01

The current project sought to develop the Mexican Intercultural Competence Scale (MICS), which assesses group-specific skills and attributes that facilitate effective cultural interactions, among adults of Mexican descent. Study 1 involved an Exploratory Factor Analysis (N = 184) that identified five factors including Ambition/Perseverance, Networking, the Traditional Latino Culture, Family Relationships, and Communication. In Study 2, a Confirmatory Factor Analysis provided evidence for the 5-factor model for adults of Mexican origin living in the Midwest (N = 341) region of the U.S. The general findings are discussed in terms of a competence-based formulation of cultural adaptation and include theoretical and clinical implications. PMID:24058890

Initial Development and Validation of the Mexican Intercultural Competence Scale.

PubMed

Torres, Lucas

2013-01-01

The current project sought to develop the Mexican Intercultural Competence Scale (MICS), which assesses group-specific skills and attributes that facilitate effective cultural interactions, among adults of Mexican descent. Study 1 involved an Exploratory Factor Analysis ( N = 184) that identified five factors including Ambition/Perseverance, Networking, the Traditional Latino Culture, Family Relationships, and Communication. In Study 2, a Confirmatory Factor Analysis provided evidence for the 5-factor model for adults of Mexican origin living in the Midwest ( N = 341) region of the U.S. The general findings are discussed in terms of a competence-based formulation of cultural adaptation and include theoretical and clinical implications.

The effect of educational intervention on intercultural communication: results of a randomised controlled trial.

PubMed

Harmsen, Hans; Bernsen, Roos; Meeuwesen, Ludwien; Thomas, Siep; Dorrenboom, Govert; Pinto, David; Bruijnzeels, Marc

2005-05-01

Due to worldwide migration to Western countries, physicians are increasingly encountering patients with different ethnic backgrounds. Communication problems can arise as a result of differences in cultural backgrounds and poor language proficiency. To assess the effectiveness of an educational intervention on intercultural communication aimed to decrease inequalities in care provided between Western and non-Western patients. A randomised controlled trial with randomisation at the GP level and outcome measurements at the patient level. General practice in Rotterdam. Thirty-eight Dutch GPs in the Rotterdam region, with at least 25% of inhabitants of non-Western origin, and 2407 visiting patients were invited to participate in the study. A total of 986 consultations were finally included. The GPs were educated about cultural differences and trained in intercultural communication. Patients received a videotaped instruction focusing on how to communicate with their GP in a direct way. The primary outcome measure was mutual understanding and the secondary outcomes were patient's satisfaction and perceived quality of care. The intervention effect was assessed for all patients together, for the 'Western' and 'non-Western' patients, and for patients with different cultural backgrounds separately. An intervention effect was seen 6 months after the intervention, as improvement in mutual understanding (and some improvement in perceived quality of care) in consultations with 'non-Western' patients. A double intervention on intercultural communication given to both physician and patient decreases the gap in quality of care between 'Western' and 'non-Western' patients.

Applying principles of intercultural communication to personality disorder therapy.

PubMed

Leising, Daniel

2008-09-01

Psychotherapy with patients who were diagnosed with a personality disorder bears a strong resemblance to intercultural communication. I suggest conceptualizing the situation of a patient with a personality disorder as being similar to that of an overseas traveller. Like the traveller, the patient faces the task of getting along in a social environment that does not share many of his or her ingrained values regarding 'appropriate' interpersonal behaviour. In order to reduce the potential for misunderstandings and interpersonal problems, the patient would benefit from (a) learning about the culturally accepted rules of interacting and (b) partly adopting those rules. Borrowing from training manuals for intercultural communication, I suggest a number of therapeutic principles that specifically address the discrepancies between the patient's habits and internalized values, and the cultural conventions that govern the social environment in which the patient lives.

Dramaturgie et interculturel (Dramatics and the Intercultural).

ERIC Educational Resources Information Center

Feldhendler, Daniel

1990-01-01

The use of techniques from drama and psychodrama to explore intercultural differences and relations is described. The process used incorporates eight stages of discovery of perceptions, stereotypes, cultural identity, communication taboos, and bringing together individuals from different cultures. (MSE)

Intercultural bilingual education in Nicaragua: Contextualisation for improving the quality of education

NASA Astrophysics Data System (ADS)

Valiente Catter, Teresa

2011-12-01

For the past 35 years, various models of intercultural bilingual education (IBE) have been implemented in Latin American schools and adult education. While Spanish is the official language in Nicaragua, many indigenous languages, such as Miskito and Sumo-Mayangna, are also spoken - especially in the Atlantic coastal region. The Nicaraguan Ministry of Education, Culture and Sport recognises the need for a flexible curriculum that reflects individual local and regional linguistic and socio-cultural characteristics, through the use of mother tongue and second language learning. The contextualisation model applied in the Atlantic coastal region of Nicaragua is therefore based on the use of a languages strategy in preparing textbooks and basic technical materials with an IBE approach, as part of the process of improving the quality of education. Thus intercultural communication is enhanced, and the need to strengthen the systematic teaching of languages, differentiating between mother tongue, second language and foreign language, is recognised. As well as explaining the contextualisation process in detail, this article discusses the conceptual differences between intercultural bilingual education (IBE) and bilingual intercultural education (BIE). The paper concludes with several recommendations for the further development of BIE in Latin America.

Developing EAL Learners' Intercultural Sensitivity through a Digital Literacy Project

ERIC Educational Resources Information Center

Galante, Angelica

2014-01-01

Language and culture are informally integrated in many English as an Additional Language (EAL) programs, but cultural discussions are often regarded from the perspective of a particular dominant culture. Although this integration is crucial for the development of communicative competence, practical applications are still challenging as language…

American English as a Medium of Intercultural Communication

ERIC Educational Resources Information Center

Leontovich, Olga A.

2005-01-01

The paper deals with the status of American English in the Russian scholarly tradition of teaching English as a Foreign Language. The paper considers its influence on Russian values and the resulting intercultural personality transformation vs. the notion of cultural loss.

Internet-usage patterns of immigrants in the process of intercultural adaptation.

PubMed

Chen, Wenli

2010-08-01

This paper investigates Internet-usage patterns of immigrants, and seeks to identify the correlation between Internet use and intercultural adaptation. The study focuses on mainland Chinese immigrants in Singapore, and was conducted via a nationwide telephone survey. The results show that immigrants tend to change their preferences on Internet use to reflect their residence in the host country. In particular, the longer an immigrant resides in the host country, the less likely they would be to surf their original country's websites and the more likely they would be to communicate with local people via the Internet. More importantly, differences in Internet usage are found to have a significant impact on immigrants' intercultural adaptation. In an online environment, the social communication in the host country is a critical component that can facilitate or impede immigrants' successful adaptation to the host country, whereas ethnic social communication also plays a role at the initial stage of transition.

The effect of educational intervention on intercultural communication: results of a randomised controlled trial

PubMed Central

Harmsen, Hans; Bernsen, Roos; Meeuwesen, Ludwien; Thomas, Siep; Dorrenboom, Govert; Pinto, David; Bruijnzeels, Marc

2005-01-01

Background Due to worldwide migration to Western countries, physicians are increasingly encountering patients with different ethnic backgrounds. Communication problems can arise as a result of differences in cultural backgrounds and poor language proficiency. Aims To assess the effectiveness of an educational intervention on intercultural communication aimed to decrease inequalities in care provided between Western and non-Western patients. Design of study A randomised controlled trial with randomisation at the GP level and outcome measurements at the patient level. Setting General practice in Rotterdam. Method Thirty-eight Dutch GPs in the Rotterdam region, with at least 25% of inhabitants of non-Western origin, and 2407 visiting patients were invited to participate in the study. A total of 986 consultations were finally included. The GPs were educated about cultural differences and trained in intercultural communication. Patients received a videotaped instruction focusing on how to communicate with their GP in a direct way. The primary outcome measure was mutual understanding and the secondary outcomes were patient's satisfaction and perceived quality of care. The intervention effect was assessed for all patients together, for the ‘Western’ and ‘non-Western’ patients, and for patients with different cultural backgrounds separately. Results An intervention effect was seen 6 months after the intervention, as improvement in mutual understanding (and some improvement in perceived quality of care) in consultations with ‘non-Western’ patients. Conclusions A double intervention on intercultural communication given to both physician and patient decreases the gap in quality of care between ‘Western’ and ‘non-Western’ patients. PMID:15904552

Negotiating Diversity: Fostering Collaborative Interpretations of Case Studies

ERIC Educational Resources Information Center

Guo, Shujie; Cockburn-Wootten, Cheryl; Munshi, Debashish

2014-01-01

The intercultural divides in values, perceptions, and interpretations of concepts have been studied extensively by international business and intercultural communication scholars. Consequentially, much effort in university classrooms is spent on focusing on the differences between groups and on finding ways to "manage" cultural…

Physician communication in the operating room.

PubMed

Kirschbaum, Kristin A; Rask, John P; Fortner, Sally A; Kulesher, Robert; Nelson, Michael T; Yen, Tony; Brennan, Matthew

2015-01-01

In this study, communication research was conducted with multidisciplinary groups of operating-room physicians. Theoretical frameworks from intercultural communication and rhetoric were used to (a) measure latent cultural communication variables and (b) conduct communication training with the physicians. A six-step protocol guided the research with teams of physicians from different surgical specialties: anesthesiologists, general surgeons, and obstetrician-gynecologists (n = 85). Latent cultural communication variables were measured by surveys administered to physicians before and after completion of the protocol. The centerpiece of the 2-hour research protocol was an instructional session that informed the surgical physicians about rhetorical choices that support participatory communication. Post-training results demonstrated scores increased on communication variables that contribute to collaborative communication and teamwork among the physicians. This study expands health communication research through application of combined intercultural and rhetorical frameworks, and establishes new ways communication theory can contribute to medical education.

Project Activities as a Form of English Language Teaching Based on the Interdisciplinary Approach to Form Intercultural Communicative Competence

ERIC Educational Resources Information Center

Redchenko, Nadezhda N.

2016-01-01

The authors of this article suggest a thesis about the purpose of teaching a foreign language--it is student's communicative activities, i.e. learning a foreign language in practice. The teacher's task is to encourage activities of every student and to create situations to develop their creative activities in a learning process. New information…

Assurance of Learning in Short-Term, Study Abroad Programs

ERIC Educational Resources Information Center

Tucker, Mary L.; Gullekson, Nicole L.; McCambridge, Jim

2011-01-01

Business students are increasingly seeking international experience in short-term, study abroad programs to enhance their intercultural knowledge, intercultural communication skills, and global perspectives to be more competitive in the global arena. Intuitively, universities initiating these programs and the students sojourning abroad believe in…

Exploring Cultural Diversity with Business Students

ERIC Educational Resources Information Center

Koponen, Jonna; Julkunen, Saara

2017-01-01

Courses: Business Communication, Intercultural Communication. Objectives: Students will demonstrate understanding of some of the effects of culture on business communication. Students will explore cultural diversity in customer-seller relationships.

Telecollaborative Desktop-Videoconferencing Exchange: The Case of Mark

ERIC Educational Resources Information Center

Martin, Véronique

2014-01-01

This presentation is a case study of the Intercultural Communicative Competence (ICC) development of Mark, one of ten American students engaged in a desktop-videoconferencing telecollaborative exchange with a class of French students. Due in part to its inherent complexity, this context has not been widely researched. To observe ICC development, I…

Social Intelligence and Communication Competence: Predictors of Students' Intercultural Sensitivity

ERIC Educational Resources Information Center

Bosuwon, Takwa

2017-01-01

This study investigated the level of intercultural sensitivity of foreign international undergraduates and its possible predictors. Sample participants included 269 foreign international undergraduates of both government and private universities in Thailand. The research instrument was the three-page survey constructed questionnaire based on the…

Same But Different: An Intercultural Training Workshop Manual.

ERIC Educational Resources Information Center

Ching, Judith; And Others

This manual is a product of the Intercultural Training Program (ICT) Workshops which were originally designed to provide experiential training to Hawaii's teachers, students, and administrators. The training, however, may be useful to anyone interested in acquiring the experience and knowledge necessary to communicate effectively with varied…

Young Children as Intercultural Mediators: Mandarin-Speaking Chinese Families in Britain

ERIC Educational Resources Information Center

Guo, Zhiyan

2014-01-01

This multidisciplinary approach to cultural mediation brings together insights from anthropology, sociology, linguistics and intercultural communication to offer a detailed depiction of family life in immigrant Chinese communities. Utilising a strongly contextualised and evidence-based narrative approach to exploring the nature of child cultural…

Mental Health Consultation: An Untapped Tool for Facilitating Volatile Intercultural Diversity Group Dialogs

ERIC Educational Resources Information Center

marbley, aretha faye; Stevens, Hal; Taylor, Colette M.; Ritter, Rachelle Berg; Robinson, Petra A.; McGaha, Valerie; Bonner, Fred A., II; Li, Jiaqi

2015-01-01

There is an urgent need for leadership skills when facilitating communication and engendering acceptance and respect among people from culturally different backgrounds, opposing viewpoints, and vastly different experiences. Thus, when facilitating intercultural group dialogs, varying institutions, agencies, and businesses need culturally competent…

The Symbolic Dimensions of the Intercultural

ERIC Educational Resources Information Center

Kramsch, Claire

2011-01-01

While communicative competence is characterized by the negotiation of intended meanings in authentic contexts of language use, intercultural competence has to do with far less negotiable discourse worlds, the "circulation of values and identities across cultures, the inversions, even inventions of meaning, often hidden behind a common illusion of…

International Education and Multicultural Interdisciplinary Team Training.

ERIC Educational Resources Information Center

Oomkes, Frank R.

Problems inherent in international rural development cooperative efforts are those caused by the international mix of participants, difficulties in intercultural communication, and cultural biases of western teaching contents and methods. A 6-month program established in 1982 at the International Agricultural Center at Wageningen, Netherlands,…

Exploring EFL Pre-Service Teachers' Experience with Cultural Content and Intercultural Communicative Competence at Three Colombian Universities (Indagación sobre la experiencia con el contenido cultural y la competencia comunicativa intercultural de docentes de inglés en formación, en tres universidades colombianas)

ERIC Educational Resources Information Center

Olaya, Alba; Gómez Rodríguez, Luis Fernando

2013-01-01

This article reports the findings of a qualitative research project that explored pre-service English teachers' perceptions of and attitudes toward the aspects of culture and intercultural competence addressed in their English classes in the undergraduate programs at three Colombian universities. Findings reveal that pre-service teachers are…

Intercultural Training with Films

ERIC Educational Resources Information Center

Roell, Christine

2010-01-01

Films are a great medium to use not only to practice English, but also to facilitate intercultural learning. Today English is a global language spoken by people from many countries and cultural backgrounds. Since culture greatly impacts communication, it is helpful for teachers to introduce lessons and activities that reveal how different…

Ethics and Intercultural Communication.

ERIC Educational Resources Information Center

Rohrlich, Beulah F.

A study of the use of "proteksia," a system of securing personal influence in Israel, is discussed in this article and is related to concepts of intercultural ethics. The information on the study is taken from an article "On Proteksia," by B. Danet and H. Hartman, focusing on "proteksia" as it relates to bureaucratic…

Intercultural Learning Perspectives of World Language Educators in Kentucky

ERIC Educational Resources Information Center

McClees, Ernest Luke, Jr.

2016-01-01

A line has become blurred between intercultural interactions and daily personal interactions. The once long distance for trade, travel and communication is at its' smallest gap. However, "American graduates have been cited as being culturally deprived and linguistically illiterate, compared to students from other countries" (2013…

Intercultural Communication and the New American Campus

ERIC Educational Resources Information Center

Bennett, Janet M.; Salonen, Riikka

2007-01-01

Modern educators face new challenges both in teaching about culture, and in teaching across cultures. While culture is often addressed in the "content" of the curriculum, it is less frequently incorporated into the "process" of teaching and learning. In short, cultural knowledge does not equal intercultural competence. Being global citizens…

Styling the Occidental Other: Interculturality in Chinese University Performances

ERIC Educational Resources Information Center

Grimshaw, Trevor

2010-01-01

Essentialist representations of the Orientalised Other abound within the literature of intercultural communication. The dominant discourse constructs Chinese-speaking students as members of a homogenised collective: passive recipients of knowledge who are reliant on a reproductive approach to learning. This article seeks to offer a corrective to…

Making a World of Difference: Collaboration. Excellence for Intercultural Teams

ERIC Educational Resources Information Center

Schneider, Luise; Romberg, Claudia

2011-01-01

Cultural awareness training that emphasizes communication delivers only a partial solution to the challenges that intercultural work teams face. Improving collaboration requires a strong foundation of performance management before a work team can determine how they will cooperate to perform to excellence. Against the backdrop of the authors'…

Using Phatic Expressions in Introductions in Intercultural Online Discussions

ERIC Educational Resources Information Center

Zimmerman, Lynn W.

2011-01-01

This study examines the use of formulaic language in an intercultural communication encounter. It focuses particularly on phatic expressions used in an online discussion about gender stereotypes in English among 167 undergraduate university students in Taiwan, Israel, and the US. Content analysis methodology was used to examine whether there are…

Promotion of Participation and Mediation in Multicultural Classrooms

ERIC Educational Resources Information Center

Baraldi, Claudio; Rossi, Elisa

2011-01-01

This essay presents the theoretical framework and main results of a research on intercultural mediation which has been performed in eight multicultural classrooms of Italian secondary schools. Intercultural mediation is conceived as a form of dialogic communication which should empower empathic and equal relationships between the participants by…

Integrating Telecollaboration for Intercultural Language Acquisition at Secondary Education: Lessons Learned

ERIC Educational Resources Information Center

Jauregi, Kristi

2015-01-01

The TILA project originated from the need to explore whether and how telecollaboration affects language learning processes for communication, intercultural understanding and motivation of youngsters learning foreign languages at secondary schools and to empower teachers to pioneer meaningful pedagogical innovation in the curriculum of foreign…

The Flipper Debate: Teaching Intercultural Communication through Simulated Conflict

ERIC Educational Resources Information Center

Peeples, Jennifer; Hall, Bradford J.; Seiter, John S.

2012-01-01

Although Western cultures tend to view dolphins as friendly and benevolent, in Japanese fishing communities, "iruka" (dolphins) are often viewed as food or pests. These perspectives have led to intense conflicts between Japanese fishermen and activists from the west. This article presents an exercise that simulates intercultural conflict by asking…

The Globalisation of Fear and the Construction of the Intercultural Imagination

ERIC Educational Resources Information Center

Bash, Leslie

2014-01-01

Intercultural education concerns the destruction of boundaries between people and their replacement by what Jurgen Habermas has called communicative action. It is a difficult task that raises various forms of existential fear: consciousness of individual mortality, communal insecurity, collective anxiety and distrust. In order to confront this…

Tableaux Vivants as Vehicles for Cultural Exchange

ERIC Educational Resources Information Center

Dias, Joseph V.

2014-01-01

Intercultural simulations, such as Barnga (Thiagarajan & Steinwachs, 1990), along with the use of critical incidents (Gibson, 2002; Gropper, 1996), have long been a mainstay of intercultural communication courses and have found their way into English as a second language (ESL) and English as a foreign language (EFL) classrooms (Apedaile &…

Digital Expressions and Networks Shape Intercultural Opportunities for Youth

ERIC Educational Resources Information Center

Corriero, Jennifer; O'Doherty, Liam

2013-01-01

The world needs young people with hope, vision, empathy and the ability to transform ideals into reality. As economies, societies, and geopolitical environments become more globally interconnected, youth are faced with a more complex world where intercultural communication skills and experiences are emerging as essential elements for addressing…

Reverse Discourse Completion Task as an Assessment Tool for Intercultural Competence

ERIC Educational Resources Information Center

Kanik, Mehmet

2013-01-01

This paper proposes a prototypic assessment tool for intercultural communicative competence. Because traditional discourse completion tasks (DCTs) focus on illocutionary competence rather than sociolinguistic competence, a modified version of a DCT was created to target sociolinguistic competence. The modified DCT employs speech acts as prompts…

Teaching MA-TESOL Courses Online: Challenges and Rewards.

ERIC Educational Resources Information Center

Nunan, David

2002-01-01

Draws on experience developing a Web-based master's program in TESOL for Newport Asia Pacific University (NAPU), a relatively new virtual university based in Newport Beach, California that offers graduate programs in TESOL, teaching Japanese as a second language, intercultural communication, and business administration. Discusses the challenges…

Communication, Cooperation, and Negotiation in Culturally Heterogeneous Groups.

ERIC Educational Resources Information Center

Fiedler, Fred E.; Triandis, Harry C.

This research program has been concerned with three major subprojects: identifying concepts and behaviors which critically affect intercultural relations; developing principles and methods for programed self-instructional cultural training to help Americans adjust to, and work more effectively in, foreign cultures, or with persons from different…

Moving beyond the language barrier: the communication strategies used by international medical graduates in intercultural medical encounters.

PubMed

Jain, Parul; Krieger, Janice L

2011-07-01

To understand the communication strategies international medical graduates use in medical interactions to overcome language and cultural barriers. In-depth interviews were conducted with 12 international physicians completing their residency training in internal medicine in a large hospital in Midwestern Ohio. The interview explored (a) barriers participants encountered while communicating with their patients regarding language, affect, and culture, and (b) communication convergence strategies used to make the interaction meaningful. International physicians use multiple convergence strategies when interacting with their patients to account for the intercultural and intergroup differences, including repeating information, changing speaking styles, and using non-verbal communication. Understanding barriers to communication faced by international physicians and recognizing accommodation strategies they employ in the interaction could help in training of future international doctors who come to the U.S. to practice medicine. Early intervention could reduce the time international physicians spend navigating through the system and trying to learn by experimenting with different strategies which will allow these physicians to devote more time to patient care. We recommend developing a training manual that is instructive of the socio-cultural practices of the region where international physician will start practicing medicine. Copyright © 2010 Elsevier Ireland Ltd. All rights reserved.

Cultural differences in medical communication: a review of the literature.

PubMed

Schouten, Barbara C; Meeuwesen, Ludwien

2006-12-01

Culture and ethnicity have often been cited as barriers in establishing an effective and satisfying doctor-patient relationship. The aim of this paper is to gain more insight in intercultural medical communication difficulties by reviewing observational studies on intercultural doctor-patient communication. In addition, a research model for studying this topic in future research is proposed. A literature review using online databases (Pubmed, Psychlit) was performed. Findings reveal major differences in doctor-patient communication as a consequence of patients' ethnic backgrounds. Doctors behave less affectively when interacting with ethnic minority patients compared to White patients. Ethnic minority patients themselves are also less verbally expressive; they seem to be less assertive and affective during the medical encounter than White patients. Most reviewed studies did not relate communication behaviour to possible antecedent culture-related variables, nor did they assess the effect of cultural variations in doctor-patient communication on outcomes, leaving us in the dark about reasons for and consequences of differences in intercultural medical communication. Five key predictors of culture-related communication problems are identified in the literature: (1) cultural differences in explanatory models of health and illness; (2) differences in cultural values; (3) cultural differences in patients' preferences for doctor-patient relationships; (4) racism/perceptual biases; (5) linguistic barriers. It is concluded that by incorporating these variables into a research model future research on this topic can be enhanced, both from a theoretical and a methodological perspective. Using a cultural sensitive approach in medical communication is recommended.

Cultural Self-Awareness and Communication

ERIC Educational Resources Information Center

Kraemer, Aldred J.

1975-01-01

Describes the Human Resources Research Organization workshop that teaches Americans how to recognize cultural influences in their own thinking and thereby improve intercultural communication skills. (Author/PG)

Applying CLIL to English Language Teaching in Thailand: Issues and Challenges

ERIC Educational Resources Information Center

Suwannoppharat, Khwanchit; Chinokul, Sumalee

2015-01-01

Most countries in the world have been influenced by the trends of globalization and interculturality; accordingly, the English language and related cultures have come to play more important roles in global communication. Educational research, a primary source for language teaching and learning development, has increasingly emphasized the…

Developing Intercultural Communication Skills through Intergroup Interaction

ERIC Educational Resources Information Center

Eisenchlas, Susana; Trevaskes, Sue

2007-01-01

The call to internationalise the curriculum has become firmly ensconced in Australian educational discourse and university mission statements. Yet, scholars in this area agree that there are few concrete examples of how educators actually set about internationalising the curriculum in a tangible and easily replicable way. This paper adopts a…

Teachers' Ambivalence in Integrating Culture with EFL Teaching in Hong Kong

ERIC Educational Resources Information Center

Luk, Jasmine

2012-01-01

An increasingly important curricular aim of teaching English as a foreign language (TEFL) is to develop learners' intercultural competence for communication with people from different cultures through English. English as a foreign language (EFL) teachers' perceptions and practices in relation to integrating culture with English learning have been…

Exploring the Relationship between Undergraduate Service-Learning Experiences and Global Perspective-Taking

ERIC Educational Resources Information Center

Engberg, Mark E.; Fox, Katherine

2011-01-01

This study examines the relationship between service-learning participation and global perspective-taking. A global perspective is broadly defined to include both the acquisition of knowledge, attitudes, and skills important to intercultural communication and the development of more complex epistemological processes, identities, and interpersonal…

Cross Culture Discourse of Giving and Accepting Gifts

ERIC Educational Resources Information Center

Kendall, Shari; Lin, Grace Hui Chin; Perkins, Lawrence

2006-01-01

This study emphasizes it is important and necessary that an English as a foreign language (EFL) speaker should develop their knowledge in pragmatic and sociolinguistic rules in order to avoid failure and misunderstanding in intercultural communication. This paper proposes to raise the EFL speakers' pragmatic awareness in cross-cultural…

The Social Imaginary of Study Abroad: Complexities and Contradictions

ERIC Educational Resources Information Center

Kubota, Ryuko

2016-01-01

Many universities around the world today are actively promoting study abroad to raise their international profiles. This trend is tied to the neoliberal social imaginary, which constructs study abroad as a tool for students to develop communication skills, a global mindset, intercultural competence and a competitive edge in global labour…

Communiquer en milieu interculturel (Communicating in an Intercultural Environment).

ERIC Educational Resources Information Center

Yanaprasart, Patchareerat, Ed.

2002-01-01

The articles, written in French, in this issue refer to research and intercultural practices with regard to confrontational situations between two or more cultural systems. The titles are as follows: "La culture universitaire comme culture en soi" (The University Culture as a Culture in Its Own Right) (Aline Gohard-Radenkovic);…

Utilizing the Project Method for Teaching Culture and Intercultural Competence

ERIC Educational Resources Information Center

Euler, Sasha S.

2017-01-01

This article presents a detailed methodological outline for teaching culture through project work. It is argued that because project work makes it possible to gain transferrable and applicable knowledge and insight, it is the ideal tool for teaching culture with the aim of achieving real intercultural communicative competence (ICC). Preceding the…

Level of Intercultural Competence of International Students at Kocaeli University

ERIC Educational Resources Information Center

Günçavdi, Gizem; Polat, Soner

2016-01-01

The concept of intercultural competence has gained importance recent years because of some factors, such as globalization and technological improvements. This concept can be defined as an individual's ability to understand other cultures, and to be able to communicate easily with people from those cultures. In order for a person to be…

Minimalism vs. Maximalism in Intercultural Research and Training.

ERIC Educational Resources Information Center

Marsh, David

Like Antarctica, the fields of cross- and intercultural communication are claimed by many, explored by not so many, and understood by perhaps rather few. The most popular references in this area reflect a "maximalist" perspective, generally cross-cultural, which advocates the view that culture is a monolithic and static entity and that…

The Effects of Intercultural Learning on English Learning Motivation among Students Studying Abroad

ERIC Educational Resources Information Center

Tsai, Yau

2012-01-01

Background: While English is becoming as a tool of communication and interaction with people from different countries in the global society of the twenty-first century due to the trend toward globalization and internationalization, those who study abroad and immerse themselves in the host culture may experience intercultural learning naturally…

College English Teaching Viewed from the Perspective of Intercultural Communication

ERIC Educational Resources Information Center

Zhu, Honglin

2010-01-01

Foreign language teaching and learning is unlikely to be performed effectively without an appropriate understanding of its specific culture and the loss of intercultural awareness will lead to a negative influence on FLT. This article proposes the importance of cultural input in FLT, analyzes the factors of failure in cultivation of students'…

Establishing Internationally-Competent Leaders for the Future: Promoting an Agenda for Social Justice, Equity, and Intercultural Sensitivity

ERIC Educational Resources Information Center

Talbert-Johnson, Carolyn

2009-01-01

To be successful in a global economy, U.S. candidates must possess international knowledge, intercultural communication skills, and global perspectives to effectively teach diverse student populations. Unfortunately, teacher education programs have not prepared candidates to be internationally competent leaders for the future. Schools of education…

The Intersection between Intercultural Competence and Teaching Behaviors: A Case of International Teaching Assistants

ERIC Educational Resources Information Center

LeGros, N.; Faez, F.

2012-01-01

What is considered effective teaching varies across cultures, institutions, and disciplines. Concepts of effective teaching reflect the values and expectations of the educational culture and language in which it occurs. This study examines how participation in a course on intercultural communication affects the observable teaching behaviors of…

Teaching Intercultural Competence across the Age Range: From Theory to Practice

ERIC Educational Resources Information Center

Wagner, Manuela, Ed.; Perugini, Dorie Conlon, Ed.; Byram, Michael, Ed.

2017-01-01

This ground-breaking book is the first to describe in detail how teachers, supported by university educators and education advisers, might plan and implement innovative ideas based on sound theoretical foundations. Focusing on the teaching and learning of intercultural communicative competence in foreign language classrooms in the USA, the authors…

Sociocultural and linguistic boundaries influencing intercultural communication between nurses and Moroccan patients in southern Spain: a focused ethnography.

PubMed

Plaza Del Pino, Fernando J; Soriano, Encarnación; Higginbottom, Gina Ma

2013-01-01

During the last 25 years, cultural diversity has increased substantially with global migration. In more recent years this has become highly evident in the south of Spain with its steadily increasing Moroccan population. The accompanying differences in ethnocultural values and traditions between the host and newcomer populations may greatly impact healthcare interactions and thus also effective provision of care. This landscape provides for excellent exploration of intercultural communication in healthcare settings and elucidation of possible ways to overcome existing barriers to provision of culturally competent care by nurses. This study aimed to ascertain how nurses perceive their intercultural communication with Moroccan patients and what barriers are evident which may be preventing effective communication and care. A focused ethnography was conducted with semi-structured interviews of 32 nurses in three public hospitals in southern Spain. Interviews were audio-recorded and transcribed verbatim before undergoing translation and back-translation between Spanish and English. Data was managed, classified and ordered with the aid of AQUAD.6 (Günter L. Huber, Tübingen, Germany) qualitative data analysis software. As an important dimension of cultural competence, findings from the interviews with nurses in this study were interpreted within the framework of intercultural communication. Various barriers, for which we have termed "boundaries", seem to exist preventing effective communication between nurses and their patients. The substantial language barrier seems to negatively affect communication. Relations between the nurses and their Moroccan patients are also marked by prejudices and social stereotypes which likely compromise the provision of culturally appropriate care. The language barrier may compromise nursing care delivery and could be readily overcome by implementation of professional interpretation within the hospital settings. Moreover, it is essential that the nurses of southern Spain are educated in the provision of culturally appropriate and sensitive care.

Sociocultural and linguistic boundaries influencing intercultural communication between nurses and Moroccan patients in southern Spain: a focused ethnography

PubMed Central

2013-01-01

Background During the last 25 years, cultural diversity has increased substantially with global migration. In more recent years this has become highly evident in the south of Spain with its steadily increasing Moroccan population. The accompanying differences in ethnocultural values and traditions between the host and newcomer populations may greatly impact healthcare interactions and thus also effective provision of care. This landscape provides for excellent exploration of intercultural communication in healthcare settings and elucidation of possible ways to overcome existing barriers to provision of culturally competent care by nurses. This study aimed to ascertain how nurses perceive their intercultural communication with Moroccan patients and what barriers are evident which may be preventing effective communication and care. Methods A focused ethnography was conducted with semi-structured interviews of 32 nurses in three public hospitals in southern Spain. Interviews were audio-recorded and transcribed verbatim before undergoing translation and back-translation between Spanish and English. Data was managed, classified and ordered with the aid of AQUAD.6 (Günter L. Huber, Tübingen, Germany) qualitative data analysis software. Results As an important dimension of cultural competence, findings from the interviews with nurses in this study were interpreted within the framework of intercultural communication. Various barriers, for which we have termed “boundaries”, seem to exist preventing effective communication between nurses and their patients. The substantial language barrier seems to negatively affect communication. Relations between the nurses and their Moroccan patients are also marked by prejudices and social stereotypes which likely compromise the provision of culturally appropriate care. Conclusions The language barrier may compromise nursing care delivery and could be readily overcome by implementation of professional interpretation within the hospital settings. Moreover, it is essential that the nurses of southern Spain are educated in the provision of culturally appropriate and sensitive care. PMID:23705680

Intercultural communication in child and family health: insights from postcolonial feminist scholarship and three-body analysis.

PubMed

Grant, Julian; Luxford, Yoni

2008-12-01

Concerns about intercultural communication practices in child and family health were raised during a South Australian ethnographic study. The family partnership model was observed as a universal pedagogic tool introduced into the host organisation in 2003. It has a role in shaping and reshaping cultural production within child health practice. In this study, we draw on insights from postcolonial feminist scholarship together with three-body analysis to critique the theoretical canons of care that inform intercultural communication in the child and family health setting. We contend that although the family partnership model may be very useful, its intended universal application is problematic in the context of multiculture. Issues of race, gender and class were seemingly unattended when using a communication approach based in historical scientific rationalism. Liberal interpretations of discourses of equity and empathy arising out of contemporary models of communication were often adopted by child and family health nurses and protected them from seeing the inherent binaries that constrain practice. Insights from postcolonial feminist thinking enabled us to recognise the problems of applying theory to practice in a linear fashion. We demonstrate the use of three-body analysis as a deconstruction strategy to refigure how theory might be understood and worked with in the multiculture that is Australia.

Illuminating Everyday Performances of Privilege and Oppression

ERIC Educational Resources Information Center

Heuman, Amy N.

2018-01-01

Courses: Intercultural Communication, Interracial Communication, Gender and Communication, Introduction to Communication Course (within a unit on culture), and any courses encouraging critical analyses of power. Objectives: This activity will: illuminate the ways in which everyday performances of privilege and resulting oppressions connect with…

House Plans and Communication Flow

ERIC Educational Resources Information Center

Clasen, Patricia

2008-01-01

This article presents an activity in which students will demonstrate the relationship between the nonverbal concept of space and the flow of verbal communication. Most courses in interpersonal, intercultural, small group, and family communication discuss types of nonverbal communication, including kinesics, haptics, paralanguage, proxemics, and…

The Priorities of English for Business in Albania and the Intercultural Communicative Competences

ERIC Educational Resources Information Center

Hyso, Kozeta; Alimema, Zamira

2015-01-01

New developments in the years of democracy in Albania enabled the English out of business in the first plan as the need for businessmen and students studying for business. Albania is rapidly changing with the aim of being part of the process of development and globalization. The higher education in Albania is facing challenges posed by…

Assessing Resistance to Change During Shifting from Legacy to Open Web-Based Systems in the Air Transport Industry

NASA Astrophysics Data System (ADS)

Brewer, Denise

The air transport industry (ATI) is a dynamic, communal, international, and intercultural environment in which the daily operations of airlines, airports, and service providers are dependent on information technology (IT). Many of the IT legacy systems are more than 30 years old, and current regulations and the globally distributed workplace have brought profound changes to the way the ATI community interacts. The purpose of the study was to identify the areas of resistance to change in the ATI community and the corresponding factors in change management requirements that minimize product development delays and lead to a successful and timely shift from legacy to open web-based systems in upgrading ATI operations. The research questions centered on product development team processes as well as the members' perceived need for acceptance of change. A qualitative case study approach rooted in complexity theory was employed using a single case of an intercultural product development team dispersed globally. Qualitative data gathered from questionnaires were organized using Nvivo software, which coded the words and themes. Once coded, themes emerged identifying the areas of resistance within the product development team. Results of follow-up interviews with team members suggests that intercultural relationship building prior to and during project execution; focus on common team goals; and, development of relationships to enhance interpersonal respect, understanding and overall communication help overcome resistance to change. Positive social change in the form of intercultural group effectiveness evidenced in increased team functioning during major project transitions is likely to result when global managers devote time to cultural understanding.

Intercultural encounters in counselling and psychotherapy--communication with the help of interpreters.

PubMed

Wenk-Ansohn, Mechthild; Gurris, Norbert

2011-01-01

Treatment and rehabilitation of torture victims and persons traumatized by war or persecution can require working in an intercultural setting, as is the case when working with refugees and migrants. The following article offers practical advice for diagnostics, counselling and treatment of patients from other cultures who are not speaking the language of the therapist.

Lessons Learned from Implementing an Intercultural Communication Training Program for Pre-Departure Expatriates

ERIC Educational Resources Information Center

Velten, Justin C.

2015-01-01

Expatriate preparation is an ever growing area of interest in a globalized economy sharing a globalized workforce. For decades, scholars have sought methods for best preparing expatriates for host culture experiences. Research has revealed an array of factors leading to intercultural readiness success which has led to the creation of various…

Experiences and Coping Strategies of Host Families in International Youth Exchange

ERIC Educational Resources Information Center

Weidemann, Arne; Bluml, Frances

2009-01-01

Twenty narrative interviews were conducted with German host parents between 2006 and 2007 about their experiences with a one-year stay of a guest student in their family. The study took place within the context of a student research project as part of the research-oriented MA course "Intercultural Communication-Intercultural Competence"…

Visualizing Intercultural Literacy: Engaging Critically with Diversity and Migration in the Classroom through an Image-Based Approach

ERIC Educational Resources Information Center

Arizpe, Evelyn; Bagelman, Caroline; Devlin, Alison M.; Farrell, Maureen; McAdam, Julie E.

2014-01-01

Accessible forms of language, learning and literacy, as well as strategies that support intercultural communication are needed for the diverse population of refugee, asylum seeker and migrant children within schools. The research project "Journeys from Images to Words" explored the potential of visual texts to address these issues.…

A Domestic/International Field Center for Intercultural Education in Built Environment: Final Report.

ERIC Educational Resources Information Center

Stea, David

During the 2.5 years the project was in operation, the International Center for Culture and Environment (Santa Fe, New Mexico) provided courses concerned with aspects of intercultural communication related to environmental design and planning to students and practitioners from 15 U.S. states and 15 foreign countries. Courses were provided in three…

Examining Intercultural Growth for Business Students in Short-Term Study Abroad Programs: Too Good to Be True?

ERIC Educational Resources Information Center

Gullekson, Nicole L.; Tucker, Mary L.; Coombs, Garth, Jr.; Wright, Scott B.

2011-01-01

Changes in ethnocentrism, intercultural communication apprehension, international awareness and activities were examined in business students participating in a 16-day consulting program abroad and compared to a control group of students at the home university. Anticipated changes in the study abroad students were found; however, when compared to…

Relating to Our Work, Accounting for Our Selves: The Autobiographical Imperative in Teaching about Difference

ERIC Educational Resources Information Center

Thurlow, Crispin

2004-01-01

The central thesis in this essay is the need to get more "personal" and more "political" in our thinking and especially our teaching about interculturality. Offering a "radical" critique of the agenda of conventional Intercultural Communication scholarship, I draw my inspiration from the conceptual and philosophical roots of the field, while also…

Technology and the Deep Play of Intercultural Teacher Education: A Reflection on Two Seminal Writings of Clifford Geertz

ERIC Educational Resources Information Center

Ferdig, Richard E.; Dawson, Kara

2005-01-01

The selection of a seminal piece on intercultural issues in technology and teacher education was challenging. Researchers interested in the field come from numerous fields of study, including education, anthropology, sociology, psychology, economics, business, international relations, and communication. The two essays by Cliffort Gertz (1973a, b)…

The Need for Improving Intercultural Collaborative Activities with Structured Institutional Systems of Support

ERIC Educational Resources Information Center

Gahungu, Athanase; Freeman, Karen A.

2015-01-01

Evaluation of an international, grant-funded program must communicate the program's value to a variety of stakeholders: the funder, the agency operating the program and its community, and the citizens of the country where the program is implemented. An intercultural research team can achieve that goal only through a thought-out strategy. This…

Measuring the Impact of Instruction in Intercultural Communication on Secondary Spanish Learners' Attitudes and Motivation

ERIC Educational Resources Information Center

Acheson, Kris; Nelson, Matthew; Luna, Kera

2015-01-01

Many scholars have argued that an intercultural approach to foreign language instruction best reflects the inherent interconnectedness of language and culture. However, abundant evidence of the effectiveness of such an approach is lacking, particularly at the secondary level. This two-year curricular experiment, which took place in two public high…

Commenting to Learn: Evidence of Language and Intercultural Learning in Comments on YouTube Videos

ERIC Educational Resources Information Center

Benson, Phil

2015-01-01

It is often observed that the globalization of social media has opened up new opportunities for informal intercultural communication and foreign language learning. This study aims to go beyond this general observation through a case study that explores how discourse analysis tools might be used to uncover evidence of language and intercultural…

Relationships of the Dimensions of Intercultural Communication Competence.

ERIC Educational Resources Information Center

Chen, Guo-Ming

To determine which measures best predict the seven dimensions of the Intercultural Behavioral Assessment Indices, a study examined 149 international students (mainly from the Far East, Asia, Middle East, Africa, and Europe) at a large midwestern university in the spring of 1986. Average age was 27.5 years, and average length of stay in the United…

Communication in a Changing World: Contemporary Perspectives on Business Communication Competence

ERIC Educational Resources Information Center

Waldeck, Jennifer; Durante, Cathryn; Helmuth, Briana; Marcia, Brandon

2012-01-01

Communication in and around business organizations has changed due to new technologies, the demand for intercultural communication skills, the changing person-organization relationship, and the global nature of organizing. As a result, new communication competencies may be required. The author's objective was to identify specific communication…

Staging Scenes of Co-Cultural Communication: Acting out Aspects of Marginalized and Dominant Identities

ERIC Educational Resources Information Center

Root, Elizabeth

2018-01-01

Courses: Intercultural Communication, Interracial Communication, or an Interpersonal Communication class that covers co-cultural theory. Objectives: Students will be able to demonstrate a practical application of co-cultural theory by creating scenes that illustrate different communicative approaches and desired outcomes based on communication…

A patient perspective in research on intercultural caring in maternity care: A meta-ethnography

PubMed Central

Wikberg, Anita; Bondas, Terese

2010-01-01

The aim of this study is to explore and describe a patient perspective in research on intercultural caring in maternity care. In total, 40 studies are synthesized using Noblit and Hare's meta-ethnography method. The following opposite metaphors were found: caring versus non-caring; language and communication problems versus information and choice; access to medical and technological care versus incompetence; acculturation: preserving the original culture versus adapting to a new culture; professional caring relationship versus family and community involvement; caring is important for well-being and health versus conflicts cause interrupted care; vulnerable women with painful memories versus racism. Alice in Wonderland emerged as an overarching metaphor to describe intercultural caring in maternity care. Furthermore, intercultural caring is seen in different dimensions of uniqueness, context, culture, and universality. There are specific cultural and maternity care features in intercultural caring. There is an inner core of caring consisting of respect, presence, and listening as well as external factors such as economy and organization that impact on intercultural caring. Moreover, legal status of the patient, as well as power relationships and racism, influences intercultural caring. Further meta-syntheses about well-documented intercultural phenomena and ethnic groups, as well as empirical studies about current phenomena, are suggested. PMID:20640028

A patient perspective in research on intercultural caring in maternity care: A meta-ethnography.

PubMed

Wikberg, Anita; Bondas, Terese

2010-02-08

The aim of this study is to explore and describe a patient perspective in research on intercultural caring in maternity care. In total, 40 studies are synthesized using Noblit and Hare's meta-ethnography method. The following opposite metaphors were found: caring versus non-caring; language and communication problems versus information and choice; access to medical and technological care versus incompetence; acculturation: preserving the original culture versus adapting to a new culture; professional caring relationship versus family and community involvement; caring is important for well-being and health versus conflicts cause interrupted care; vulnerable women with painful memories versus racism. Alice in Wonderland emerged as an overarching metaphor to describe intercultural caring in maternity care. Furthermore, intercultural caring is seen in different dimensions of uniqueness, context, culture, and universality. There are specific cultural and maternity care features in intercultural caring. There is an inner core of caring consisting of respect, presence, and listening as well as external factors such as economy and organization that impact on intercultural caring. Moreover, legal status of the patient, as well as power relationships and racism, influences intercultural caring. Further meta-syntheses about well-documented intercultural phenomena and ethnic groups, as well as empirical studies about current phenomena, are suggested.

A Study on Pragmatic Failure in Cross-Cultural Communication

ERIC Educational Resources Information Center

Fang, Jie

2010-01-01

Through analyzing and comparing the anecdotes of pragmatic failure in cross-cultural communication from the aspects of lexicon, syntax and discourse, some pragmatic strategies are suggested in intercultural communication. To improve learners' cultural awareness and communicative competence, a cultural-linguistic approach in foreign language…

How Cultural Assumptions May Affect Teaching, Learning, and Communication in the Nation's Prisons.

ERIC Educational Resources Information Center

Franklin, Godfrey; Platt, John S.

1994-01-01

A Multicultural Communications model includes factors that influence human interactions and communications among correctional staff and inmates. To be competent cross-cultural, intercultural, or multicultural communicators, educators must be aware of their knowledge of out-group members. (Author/JOW)

Building Intercultural Competence through Intercultural Competency Certification of Undergraduate Students

ERIC Educational Resources Information Center

Janeiro, Maria G. Fabregas; Fabre, Ricardo Lopez; Nuno de la Parra, Jose Pablo

2014-01-01

The Intercultural Competency Certificate (CCI in Spanish) designed for the Universidad Popular Autonoma del Estado de Puebla (UPAEP University) is a theory based comprehensive plan to develop undergraduate students' intercultural competence. This Certificate is based in the Developmental Model of Intercultural Sensitivity (DMIS) developed by…

Encountering My Privilege (and Others' Oppression)

ERIC Educational Resources Information Center

Kirby, Erika L.

2016-01-01

Courses: Communication and Diversity, Intercultural Communication, Gender Communication. Objectives: After completing this semester-long activity, students should be able to (1) articulate a systems-of-oppression (privilege??oppression) approach to thinking about difference; (2) confront and "interact differently" with one social…

Cooperative Autonomy in Online Lingua Franca Exchanges: A Case Study on Foreign Language Education in Secondary Schools

ERIC Educational Resources Information Center

Hoffstaedter, Petra; Kohn, Kurt

2016-01-01

We report on a case study on pedagogical affordances of intercultural telecollaboration for authentic communication practice and competence development in the local foreign language. Focus is on spoken and written conversations involving pairs of secondary school pupils of different linguacultural backgrounds. Particular attention is given to…

Developing Cultural Awareness in Foreign Language Teaching

ERIC Educational Resources Information Center

Shemshadsara, Zahra Ghorbani

2012-01-01

Culture awareness has become an important focus of modern language education, a shift that reflects a greater awareness of the inseparability of language and culture, and the need to prepare students for intercultural communication. The paper reports on an ongoing study into the presence and status of cultural understanding in EFL teaching. In…

Participant Perceptions of an Online Discussion among University Students in Israel, Taiwan and the United States

ERIC Educational Resources Information Center

Zimmerman, Lynn W.

2010-01-01

This study examines whether and how online discussions used in learning situations help to develop interactive intercultural communication. Undergraduate university students in the US, Taiwan, and Israel engaged in an online discussion about gender stereotypes. This study examines their perceptions of the interactions. There were 31 undergraduate…

Exploring Intercultural Communication in the Special Education Referral Process with Somali Community Members

ERIC Educational Resources Information Center

deMar, Aya

2017-01-01

Given the recent growth of Somali-speaking families in American schools, it is important for educators to understand how Somali families and community members experience school processes to integrate feedback and develop an appreciation for their differing perspectives. The dual perspective of Somali liaisons, with fluency in school processes and…

Project Me: Understanding Social Identities through Social Media

ERIC Educational Resources Information Center

Suwinyattichaiporn, Tara

2016-01-01

Courses: Intercultural Communication, Communication and Identity, Interpersonal Communication. Objectives: After completing this semester-long activity, students should be able to (1) discuss and apply the concepts of social identities; (2) analyze the influence of self-identities on online communication practices of self to others and others to…

Beyond Buzzword Bingo: a Critical Examination of Genre, Culture, and Communication

ERIC Educational Resources Information Center

Hanasono, Lisa K.

2017-01-01

Courses: This single-class teaching activity was designed for courses on public speaking, rhetorical criticism, and critical thinking. In addition, instructors can adapt this activity for online or face-to-face courses on intercultural communication, organizational communication, listening, and political communication. Objectives: By completing…

Incorporating Multicultural Perspectives in the Basic Interpersonal Communication Course: Experiential Activities Approach.

ERIC Educational Resources Information Center

Ekachai, Daradirek

Noting that most basic communication textbooks do not include a cultural diversity component, this paper presents 14 experiential exercises aimed to integrate the multicultural issues related to interpersonal communication topics. The various experiential activities are adapted from intercultural communication textbooks, cross-cultural training…

Learner Agency and Non-Native Speaker Identity in Pedagogical Lingua Franca Conversations: Insights from Intercultural Telecollaboration in Foreign Language Education

ERIC Educational Resources Information Center

Kohn, Kurt; Hoffstaedter, Petra

2017-01-01

This article discusses insights gained from a case study on telecollaboration for intercultural communication in foreign language school contexts. Focus was on non-native English and German lingua franca conversations between pairs of students (aged 14-16, B1 level) from schools in France, Germany, the Netherlands and Spain. Telecollaboration…

Multicultural, Intercultural Diversity--What Do We Call "It" and How Do These Terms Show Up in Public Relations Efforts?

ERIC Educational Resources Information Center

Neff, Bonita Dostal

Diversity should be first understood from an individual's own culture. Yet few public relations professionals have had a course in interpersonal communication. If public relations is viewed as a profession where the management of people is important, then knowledge of diversity in the workplace seems imperative. The multicultural, intercultural,…

"We", "They" and the Spaces In-Between: Hybridity in Intercultural Interactions between Portuguese and Chinese Residents in Macau

ERIC Educational Resources Information Center

Amaro, Vanessa

2015-01-01

This study seeks to explore the hybrid cultural and linguistic spaces that Portuguese immigrants create in Macau in the process of engaging in intercultural communication with the Chinese local community. I use critical discourse analysis to examine data collected through in-depth interviews and observations in order to arrive at an understanding…

The Analysis of Cultural and Intercultural Elements in Mandarin as a Foreign Language Textbooks from Selected Malaysian Public Higher Education Institutions

ERIC Educational Resources Information Center

Fong, Chan Suet; DeWitt, Dorothy; Leng, Chin Hai

2018-01-01

Language cannot be taught outside the culture of the society. A foreign language learner needs to learn the context and the cultural elements to avoid conflicts and misunderstanding arising from differing values, beliefs, and customs. Hence, foreign language instruction needs to emphasise intercultural communicative competence and include cultural…

Demands and Tasks of Intercultural School Development: Group Discussions with Experts about Intercultural School Development

ERIC Educational Resources Information Center

Syring, Marcus; Tillmann, Teresa; Sacher, Nicole; Weiß, Sabine; Kiel, Ewald

2018-01-01

The present study is aimed at identifying demands and tasks that are considered important by experts in the field of interculturalism for the successful development of schools. Although different theoretical models about intercultural school development, incorporating various conditions and dimensions, have already been suggested, gaps in research…

Forum: Learning Outcomes in Communication. "Diversity Matters" Continued: Student Learning Outcomes in Communication

ERIC Educational Resources Information Center

Wahl, Shawn T.; Williams, Kesha Morant; Berkos, Kristen M.; Disbrow, Lynn M.

2016-01-01

Using the conceptual foundation "diversity matters" (Orbe & Allen, 2008), this essay calls for research examining the NCA learning outcomes in communication related to diversity, inclusion, privilege, and intercultural communication (mostly existing in LOC 8). The authors argue this research will serve as a relevant and vital…

Exploring Diversity through Dialogue: Avowed and Ascribed Identities

ERIC Educational Resources Information Center

Antony, Mary Grace

2016-01-01

Courses: Intercultural Communication, Conflict and Communication, Interpersonal Communication. Objectives: After completing this single-class activity, students should be able to (1) differentiate between the avowed versus ascribed dimensions of cultural identity construction; (2) articulate the contested nature of cultural identity, including how…

The Affective in Multicultural Communication.

ERIC Educational Resources Information Center

Lynch, Patricia L.

Teaching intercultural communication differs greatly from teaching many other courses within communications and the larger curriculum. How the audience is impacted differs from most courses, and ignoring that reality short-circuits a professor's ability to maximize the learning experience. With goals of understanding and bridging cultural…

Developing Intercultural Competence by Participating in Intensive Intercultural Service-Learning

ERIC Educational Resources Information Center

De Leon, Nadia

2014-01-01

This quasi-experimental study investigates the effects of an intensive intercultural service-learning program on the intercultural competence of undergraduate students by utilizing pre- and post-course assessments of intercultural competence as measured by the cultural intelligence (Van Dyne, Koh, & Ang, 2008) and intercultural sensitivity…

Ethnic Heritage Studies: Ethnic Heritage Foods. Experimental Unit.

ERIC Educational Resources Information Center

Colbert, Theresia

Designed to foster communication across intercultural/ethnic lines, this teaching guide focuses on ethnic foods and their influence on and contributions to America's eating habits. It is part of the Louisville Area Ethnic Heritage Project described in ED 150 043. The objective of this unit is to develop a knowledge and an appreciation of the food…

"Is It Okay to Eat a Dog in Korea...like China?" Assumptions of National Food-Eating Practices in Intercultural Interaction

ERIC Educational Resources Information Center

Brandt, Adam; Jenks, Christopher

2011-01-01

There is a small body of research which shows how intercultural communication is constituted in and through talk-in-interaction, and can be made relevant or irrelevant by interactants on a moment-by-moment basis. Our paper builds on this literature by investigating how cultural assumptions of national food-eating practices are deployed, contested…

Intercultural differences and communication at the end of life.

PubMed

Hallenbeck, J L

2001-06-01

Cross-cultural encounters at the end of life are common and can result in misunderstandings and conflicts. The primary care physician is ideally suited to facilitate communication that can promote understanding and conflict resolution.

Army Sociocultural Performance Requirements

DTIC Science & Technology

2014-06-01

L., Crafts, J. L., & Brooks, J. E. (July 1995). Intercultural communication requirements for Special Forces teams. (Study Report 1683). Arlington... Communication Uses alternative, sometimes novel, methods to communicate when verbal language is not shared; conveys information about mood, intent...status, and demeanor via gestures, tone of voice, and facial expressions; improvises communication techniques as necessary. WI Works with Interpreters

Intercultural Reflection through the "Autobiography of Intercultural Encounters": Students' Accounts of Their Images of Alterity

ERIC Educational Resources Information Center

Méndez García, María del Carmen

2017-01-01

The Council of Europe's "Autobiography of Intercultural Encounter" (AIE) is a tool to develop intercultural competence (IC) in education by encouraging users to reflect upon and learn from momentous intercultural encounters they have experienced face to face. Its parallel resource, the "Autobiography of Intercultural Encounters…

"More Alike than Different": Learning about Diversity from People with Disabilities

ERIC Educational Resources Information Center

Anderson, Jenn; Westwick, Joshua; Anderson, Justin

2016-01-01

Courses: Interpersonal Communication, Health Communication, Intercultural Communication. Objectives: After completing this semester-long activity students, should be able to (1) apply course concepts (i.e., stereotypes, identity, listening, language, and conflict) to diverse real-world scenarios; (2) explain the utility of intergroup contact…

Modeling the Global Workplace Using Emerging Technologies

ERIC Educational Resources Information Center

Dorazio, Patricia; Hickok, Corey

2008-01-01

The Fall 2006 term of COM495, Senior Practicum in Communication, offered communication and information design students the privilege of taking part in a transatlantic intercultural virtual project. To emulate real world experience in today's global workplace, these students researched and completed a business communication project with German…

Strategies for Teaching Social and Emotional Intelligence in Business Communication

ERIC Educational Resources Information Center

Sigmar, Lucia Stretcher; Hynes, Geraldine E.; Hill, Kathy L.

2012-01-01

Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and…

Idioms and Back Translation

ERIC Educational Resources Information Center

Griffin, Frank

2004-01-01

The challenges of intercultural communication are an integral part of many undergraduate business communication courses. Marketing gaffes clearly illustrate the pitfalls of translation and underscore the importance of a knowledge of the culture with which one is attempting to communicate. A good way to approach the topic of translation pitfalls in…

Recognizing and avoiding intercultural miscommunication in distance education a study of the experiences of Canadian faculty and aboriginal nursing students.

PubMed

Russell, Cynthia K; Gregory, David M; Care, W Dean; Hultin, David

2007-01-01

Language differences and diverse cultural norms influence the transmission and receipt of information. The online environment provides yet another potential source of miscommunication. Although distance learning has the potential to reach students in cultural groups that have been disenfranchised from traditional higher education settings in the past, intercultural miscommunication is also much more likely to occur through it. There is limited research examining intercultural miscommunication within distance education environments. This article presents the results of a qualitative study that explored the communication experiences of Canadian faculty and Aboriginal students while participating in an online baccalaureate nursing degree program that used various delivery modalities. The microlevel data analysis revealed participants' beliefs and interactions that fostered intercultural miscommunication as well as their recommendations for ensuring respectful and ethically supportive discourses in online courses. The unique and collective influences of intercultural miscommunication on the experiences of faculty and students within the courses are also identified. Instances of ethnocentrism and othering are illustrated, noting the effects that occurred from holding dualistic perspectives of us and them. Lastly, strategies for preventing intercultural miscommunication in online courses are described.

"How do ethnic minority patients experience the intercultural care encounter in hospitals? a systematic review of qualitative research".

PubMed

Degrie, Liesbet; Gastmans, Chris; Mahieu, Lieslot; Dierckx de Casterlé, Bernadette; Denier, Yvonne

2017-01-19

In our globalizing world, caregivers are increasingly being confronted with the challenges of providing intercultural healthcare, trying to find a dignified answer to the vulnerable situation of ethnic minority patients. Until now, international literature lacks insight in the intercultural care process as experienced by the ethnic minority patients themselves. We aim to fill this gap by analysing qualitative literature on the intercultural care encounter in the hospital setting, as experienced by ethnic minority patients. A systematic search was conducted for papers published between 2000 and 2015. Analysis and synthesis were guided by the critical interpretive synthesis approach. Fifty one articles were included. Four dimensions emerged, describing the intercultural care encounter as (1) a meeting of two different cultural contexts of care, (2) in a dynamic and circular process of (3) balancing between the two cultural contexts, which is (4) influenced by mediators as concepts of being human, communication, family members and the hospital's organizational culture. This review provides in-depth insight in the dynamic process of establishing intercultural care relationships in the hospital. We call for a broader perspective towards cultural sensitive care in which patients are cared for in a holistic and dignity-enhancing way.

Shared decision-making in an intercultural context. Barriers in the interaction between physicians and immigrant patients.

PubMed

Suurmond, Jeanine; Seeleman, Conny

2006-02-01

The objective of this exploratory paper is to describe several barriers in shared decision-making in an intercultural context. Based on the prevailing literature on intercultural communication in medical settings, four conceptual barriers were described. When the conceptual barriers were described, they were compared with the results from semi-structured interviews with purposively selected physicians (n = 18) and immigrant patients (n = 13). Physicians differed in medical discipline (GPs, company doctors, an internist, a cardiologist, a gynaecologist, and an intern) and patients had different ethnic and immigration backgrounds. The following barriers were found: (1) physician and patient may not share the same linguistic background; (2) physician and patient may not share similar values about health and illness; (3) physician and patient may not have similar role expectations; and (4) physician and patient may have prejudices and do not speak to each other in an unbiased manner. We conclude that due to these barriers, the transfer of information, the formulation of the diagnosis, and the discussion of treatment options are at stake and the shared decision-making process is impeded. Improving physician's skills to recognize the communication limitations during shared decision-making as well as improving the skills to deal with the barriers may help to ameliorate shared decision-making in an intercultural setting.

Making the "Minority" Voice Heard: Critical Communication Pedagogy and Dissent

ERIC Educational Resources Information Center

Lawless, Brandi

2018-01-01

Courses: Intercultural Communication, Argumentation and Advocacy, Communication and Education. Objectives: This activity is designed to help students to problem-pose and think critically about policies/laws that influence education. Students will be exposed to U.S. policy and will be able to articulate a critical dissent of such documents.

Professional Communication as Phatic: From Classical "Eunoia" to Personal Artificial Intelligence

ERIC Educational Resources Information Center

Porter, James E.

2017-01-01

"Phatic" refers to the rhetorical function of creating effective communication channels, keeping them open, and establishing ongoing and fruitful relationships, all of which are vital in the age of digital rhetoric, social media, and global intercultural exchange. In this realm, the professional communicator functions less as an…

Successful and Practical Intercultural Communication Techniques.

ERIC Educational Resources Information Center

Dresser, Cynthia H.

Techniques for teaching students to use a variety of language and communication skills to improve participation and success in cross-cultural situations are outlined. The approach evolved in the context of the Naval Postgraduate School at Monterey, California, in which foreign military officers must learn strategies for effective communication in…

Korean Interpersonal Patterns: Implications for Korean/American Intercultural Communication.

ERIC Educational Resources Information Center

Merchant, Jerrold J.

A descriptive field study was conducted in Seoul, Korea, to assess Korean interpersonal communication. The data for the study were collected through observations of interpersonal communication patterns among students in university classes, between faculty and students as well as among various faculty members, among business people, and between the…

Public Speaking versus Hybrid Introductory Communication Courses: Exploring Four Outcomes

ERIC Educational Resources Information Center

Broeckelman-Post, Melissa A.; Pyle, Andrew S.

2017-01-01

The purpose of this study was to compare student growth in public speaking and hybrid introductory communication skills courses on four outcomes: public speaking anxiety, self-perceived communication competence, intercultural effectiveness, and connected classroom climate. This study also sought to find out whether there were differences in the…

Japan: Body Language and Etiquette as a Means of Intercultural Communication.

ERIC Educational Resources Information Center

Sherman, James L.

While English-speaking businesspeople may have difficulty learning Japanese, they can improve communication skills with Japanese nationals by placing more emphasis on body language and etiquette. This knowledge can supplement limited verbal skills in Japanese and promote communication in all-English conversations. Body language, or gestures, are…

Communication in International Business Education: Considerations for Latin America.

ERIC Educational Resources Information Center

Beadle, Mary E.

2001-01-01

Surveyed a group of South American business people on their television viewing and perceptions of U.S. business people, exploring the relevancy of media-cultivated perceptions for understanding intercultural communication between U.S. and Latin American businesses. Found that Americans were viewed as aggressive, an undesirable communication trait…

Intercultural Communication Skills among Prospective Turkish Teachers of German in the Context of the Comparative Country Knowledge Course

ERIC Educational Resources Information Center

Basbagi, R. Ragip

2012-01-01

This study develops and provides a sample implementation of a seminar for the "Comparative Country Knowledge" course taught in the German Language Teaching departments of Turkish universities. The study was conducted with the participation of forty-seven 1st year students attending a German Language Teaching department. As part of the…

Learning to Communicate in a Globalized World: To What Extent Do School Textbooks Facilitate the Development of Intercultural Pragmatic Competence?

ERIC Educational Resources Information Center

Nguyen, Minh Thi Thuy

2011-01-01

Although a key component in English language teaching programs, English textbooks have been criticized for not offering classroom learners adequate opportunity for learning authentic language (Bardovi-Harlig, 2001; Grant and Starks, 2001; Wong, 2002; Vellenga, 2004). This is because instead of making use of language samples that native speakers…

The Engineering 4 Health Challenge - an interdisciplinary and intercultural initiative to foster student engagement in B.C. and improve health care for children in under-serviced communities.

PubMed

Price, Morgan; Weber-Jahnke, Jens H

2009-01-01

This paper describes the Engineering 4 Health (E4H) Challenge, an interdisciplinary and intercultural initiative that, on the one hand, seeks to improve health education of children in under-serviced communities and, on the other, seeks to attract students in British Columbia to professions in engineering and health. The E4H Challenge engages high school and university students in BC to cooperatively design and develop health information and communication technology (ICT) to educate children living in under-serviced communities. The E4H Challenge works with the One Laptop Per Child (OLPC) program to integrate applications for health awareness into the school programs of communities in developing countries. Although applications developed by the E4H Challenge use the low-cost, innovative XO laptop (the "$100 laptop" developed by the OLPC foundation) the software can also be used with other inexpensive hardware.

Technology Enhanced Learning: Best Practices

ERIC Educational Resources Information Center

Lytras, Miltiadis D., Ed.; Gasevic, Dragan, Ed.; Ordonez de Pablos, Patricia, Ed.; Huang, Weihong, Ed.

2008-01-01

With the shift towards the knowledge society, the change of working conditions, and the high-speed evolution of information and communication technologies, peoples' knowledge and skills need continuous updating. Learning based on collaborative working, creativity, multidisciplinarity, adaptiveness, intercultural communication, and problem solving…

Innovative Methods for Promoting and Assessing Intercultural Competence in Higher Education

ERIC Educational Resources Information Center

Hiller, Gundula Gwenn

2010-01-01

This paper presents an intercultural training program that was developed by the Center for Intercultural Learning at the European University Viadrina in cooperation with students. A few of the student-generated activities will be described in detail. The program, aimed at enabling students to acquire intercultural competence, was developed at an…

Study Abroad Experiences and Intercultural Sensitivity among Graduate Theological Students: A Preliminary and Exploratory Investigation

ERIC Educational Resources Information Center

Fuller, Thomas L.

2007-01-01

The study reported in this paper investigated the impact of study abroad experiences on graduate theological student intercultural sensitivity and the role that pedagogical approaches play in the development of intercultural sensitivity. It is widely held that study abroad contributes to student development of intercultural sensitivity (Jenkins &…

Intercultural Learning--An Undergraduate Module Supporting the Development of Students' Cultural Awareness in International Settings

ERIC Educational Resources Information Center

Colaiacomo, Silvia; Puntil, Donata

2018-01-01

This report illustrates the context and development of the Intercultural Learning module, provided by the Modern Language Centre (MLC), King's College London. The Intercultural Learning Module is a one semester undergraduate course mostly attended by visiting study abroad students. The module aims to enhance students' intercultural awareness and…

Developing Intercultural Understanding for Study Abroad: Students' and Teachers' Perspectives on Pre-Departure Intercultural Learning

ERIC Educational Resources Information Center

Holmes, P.; Bavieri, L.; Ganassin, S.

2015-01-01

This study reports on students' and teachers' perspectives on a programme designed to develop Erasmus students' intercultural understanding prior to going abroad. We aimed to understand how students and their teachers perceived pre-departure materials in promoting their awareness of key concepts related to interculturality (e.g., essentialism,…

Asian-American Communications: In-School Staff Workshops, 1991-92. Final Evaluation Report. OREA Report.

ERIC Educational Resources Information Center

Zhang, Zenin

The In-School Staff Workshops project run by Asian-American Communications was evaluated in its fourth year. The project provided various workshops for staff on Asian American and Asian cultures, intercultural communications, and strategies for helping Asian American students adjust to their new social and educational environments. The project…

Emotional Intelligence and Cross-Cultural Communication Competence: An Analysis of Group Dynamics and Interpersonal Relationships in a Diverse Classroom

ERIC Educational Resources Information Center

Washington, Melvin C.; Okoro, Ephraim A.; Okoro, Sussie U.

2013-01-01

This study discusses the significance of emotional intelligence and intercultural communication competence in globally diverse classroom settings. Specifically, the research shows a correlation between degrees of emotional intelligence and human communication competence (age, gender, and culture). The dataset consists of 364 participants. Nearly…

Intercultural Communication from an Interdisciplinary Perspective

ERIC Educational Resources Information Center

Flammia, Madelyn; Sadri, Houman A.

2011-01-01

The need for effective communication among the people of the world has never been more pressing than it is at the start of the 21st century in this post-911 world. Recent breakthroughs in the fields of transportation, computing and telecommunications have combined to increase the ease and frequency of communication among members of different…

Towards Post-Intercultural Teacher Education: Analysing "Extreme" Intercultural Dialogue to Reconstruct Interculturality

ERIC Educational Resources Information Center

Dervin, Fred

2015-01-01

The "intercultural" is now omnipresent in most departments of teacher education in Europe and elsewhere. It can be implemented under the guise of, amongst others, multicultural, transcultural, global and/or development education. In this paper, I problematise post-intercultural teacher education. The context of this study is that of…

Adult Chinese as a Second Language Learners' Willingness to Communicate in Chinese: Effects of Cultural, Affective, and Linguistic Variables.

PubMed

Liu, Meihua

2017-06-01

The present research explored the effects of cultural, affective, and linguistic variables on adult Chinese as a second language learners' willingness to communicate in Chinese. One hundred and sixty-two Chinese as a second language learners from a Chinese university answered the Willingness to Communicate in Chinese Scale, the Intercultural Sensitivity Scale, Chinese Speaking Anxiety Scale, Chinese Learning Motivation Scale, Use of Chinese Profile, as well as the Background Questionnaire. The major findings were as follows: (1) the Willingness to Communicate in Chinese Scales were significantly negatively correlated with Chinese Speaking Anxiety Scale but positively correlated with length of stay in China and (2) Chinese Speaking Anxiety Scale was a powerful negative predictor for the overall willingness to communicate in Chinese and the Willingness to Communicate in Chinese Scales, followed by length of stay in China, Chinese Learning Motivation Scale, interaction attentiveness, and Chinese proficiency level. Apparently, students' willingness to communicate in Chinese is largely determined by their Chinese Speaking Anxiety Scale level and length of stay in China, mediated by other variables such as Chinese proficiency level and intercultural communication sensitivity level.

Organizing to Understand: How to Operate Effectively in the Human Domain

DTIC Science & Technology

2015-05-21

study of ethno- cultural dynamics. Instead of culture-specific training, intercultural learning seeks to develop the skills at bridging communication ...national security community and military practitioners. To deal with the increasingly important human aspects, the US military has proposed the...studies of the early years of Operation Iraqi Freedom provide sufficient material with which to analyze how the security community has approached issues

Intercomprehension: A Portal to Teachers' Intercultural Sensitivity

ERIC Educational Resources Information Center

Pinho, Ana Sofia

2015-01-01

The development of opportunities for teachers' professional development in plurilingual and intercultural education is a key issue in language teacher education and "intercomprehension" (IC) can provide a potential portal for the development of teachers' intercultural sensitivity. Particularly relevant to this is the creation of powerful…

Intercultural communication in assessing dietary habits: Liberia as an example.

PubMed

Jarosz, L A

1990-08-01

Nutritionists in both clinical and field settings often work with populations whose cultures and languages differ from their own. Therefore, intercultural communication skills are often needed. This article presents a method used to collect dietary data for 125 children under 26 months old living in Liberia. The method was designed to reduce intercultural communication errors during collection of dietary data by avoiding terms directly related to the English language words "food" or "to eat," and by replacing such terms with words or phrases with a more general meaning, for example, "thing" for food or "had" for eat. By using this method the following results were obtained: mean age for introducing non-breast-milk foods to infants, 1.9 months (no. = 113, standard deviation [SD] = 2.1 months); mean age for introducing milk-based foods, 1.5 months (no. = 74, SD = 1.6 months); and mean age for introducing non-milk foods, 2.9 months (no. = 110, SD = 2.5 months). These ages are 2 to 4 months earlier than those determined in two previous studies conducted in Liberia. The difference is probably attributable to incongruity between the interviewer's and interviewee's definitions of words. The resultant impact on feeding recommendations because of differences in data and, therefore, in conclusions, demonstrates that accuracy of dietary data at the individual level may be critical for epidemiological studies. The method of using more general terms and avoiding restricting terms such as "food" and "eat" may help nutritionists improve the accuracy and completeness of dietary data during intercultural interviews. Additional research in wording dietary recall questions will help determine whether this method is generally applicable.

Mission-Based Serious Games for Cross-Cultural Communication Training

NASA Technical Reports Server (NTRS)

Schrider, Peter J.; Friedland, LeeEllen; Valente, Andre; Camacho, Joseph

2011-01-01

Appropriate cross-cultural communication requires a critical skill set that is increasingly being integrated into regular military training regimens. By enabling a higher order of communication skills, military personnel are able to interact more effectively in situations that involve local populations, host nation forces, and multinational partners. The Virtual Cultural Awareness Trainer (VCAT) is specifically designed to help address these needs. VCAT is deployed by Joint Forces Command (JFCOM) on Joint Knowledge Online (JKO) as a means to provide online, mission-based culture and language training to deploying and deployed troops. VCAT uses a mix of game-based learning, storytelling, tutoring, and remediation to assist in developing the component skills required for successful intercultural communication in mission-based settings.

Impact of cultural contact on intercultural competency of occupational therapy students and international graduate students.

PubMed

Matsuda, Sandra J; Miller, Marilyn

2007-01-01

This study examined changes in cultural perceptions and communication of 47 occupational therapy students and 39 international graduate students following 5 peer teaching activities. The peer-teaching activities were designed on the premise that positive contact between people of equal status improves intercultural competency, and included social exchanges, interviews, feedback on practice teaching, and role-playing. Changes in intercultural competency were measured with pre- and post administration of the Cross Cultural Adaptability Inventory (CCAI), as well as questionnaires and journals. Significant positive change between pre- and post-test scores on the CCAI (p<.0002) was found for the 86 participants. When stratified into 3 subgroups (international students and occupational therapy students with and without international travel experience), changes were more pronounced. Occupational therapy students with international travel experience benefited the most from the peer-teaching activities (p<.002) and international graduate students benefited as well (p<.009). Occupational therapy students without international travel experienced no significant change. The findings indicate that peer teaching activities significantly impacted cross-cultural communication for students with prior international travel experience and confirm the importance of contextual learning.

Dialogue across Lines of Difference: Acknowledging and Engaging Diverse Identities in the Classroom

ERIC Educational Resources Information Center

De La Mare, Danielle M.

2013-01-01

Social identity is central to communication and culture, and while many intercultural communication textbooks devote much more space to the topic than they have in the past, undergraduate students continue to understand social identity in largely superficial terms. In order for them to grasp its complexity and its relationship to communication,…

Short-Term Intercultural Psychotherapy: Ethnographic Inquiry

ERIC Educational Resources Information Center

Seeley, Karen M.

2004-01-01

This article examines the challenges specific to short-term intercultural treatments and recently developed approaches to intercultural treatments based on notions of cultural knowledge and cultural competence. The article introduces alternative approaches to short-term intercultural treatments based on ethnographic inquiry adapted for clinical…

Deliberations on the Development of an Intercultural Competence Curriculum

ERIC Educational Resources Information Center

Punteney, Katherine

2016-01-01

Committed to developing an institution-wide intercultural competence curriculum for master's-level students preparing for international careers, a team of nine professors from across disciplines deliberated for a year on their fundamental understandings of intercultural competence and what it would mean to facilitate the development of that…

Intercultural Sensibility in Online Teaching and Learning Processes

ERIC Educational Resources Information Center

Torras, Eulalia; Bellot, Andreu

2017-01-01

Attention to cultural diversity is a necessity for online higher education in management. Beamer (2004) postulated the Model of Intercultural Sensitivity to conceptualize the intercultural competence dimensions that can develop. The Complementary, Intercultural Learning Model (Beamer, 2016) emphasizes the importance that students are able to…

Intercultural Communication Problems in Japanese Multinationals.

ERIC Educational Resources Information Center

Nishiyama, Kazuo

Many large Japanese-owned multinational corporations have established successful subsidiaries in the United States, but distinct ethnic and cultural differences have caused communication problems between Japanese managers and American laborers and business people. Many top executives of the Japanese subsidiaries are sent to the United States on a…

Corpus Analysis of English Euphemism in "College English (3)"

ERIC Educational Resources Information Center

Wang, Meihua

2013-01-01

Euphemism, a linguistic and cultural phenomenon, which serves as a lubricant in people's communication, has aroused much interest among scholars worldwide. Many researches on euphemism have already been done in different fields, such as in daily conversations, intercultural communication, advertisements, science, literature, business affairs, etc.…

Fostering Intercultural Communicative Competence through Reading Authentic Literary Texts in an Advanced Colombian EFL Classroom: A Constructivist Perspective (Desarrollo de la competencia comunicativa intercultural mediante la lectura de textos literarios auténticos: una perspectiva constructivista)

ERIC Educational Resources Information Center

Gómez, Luis Fernando R.

2012-01-01

This article describes an action research experience carried out in an advanced English as a foreign language classroom of the language program at a university in Bogotá, Colombia, in 2010. The study proposes the inclusion of authentic literary texts in the English as a foreign language classroom through the implementation of four constructivist…

Mediating Transnational Spaces: International Students and Intercultural Responsibility

ERIC Educational Resources Information Center

Tran, Ly Thi; Vu, Thao Thi Phuong

2017-01-01

Despite the significant body of literature on international students' intercultural development, the core issue of how they see their own responsibility in transnational intercultural spaces is largely neglected. This paper addresses this paucity by examining the intercultural responsibility perceived by international students. It is based on a…

The Development of National Occupational Standards for Intercultural Working in the UK

ERIC Educational Resources Information Center

MacDonald, Malcolm N.; O'Regan, John P.; Witana, Julie

2009-01-01

From 2007 to 2008, CILT (Centre for Information for Language Teachers) developed a set of National Occupational Standards for Intercultural Working in the UK. This paper reports on three questions arising from the development project: how these standards are distinctive from others, how they realise intercultural competence and how they meet…

Cross-Cultural Strategies for Improving the Teaching, Training, and Mentoring Skills of Military Transition Team Advisors

DTIC Science & Technology

2010-04-01

teaching— both in the classroom as well as field-based and individualized contexts. The developmental psychologist Jean Piaget is credited with the phrase...sponsor new theory and research in intercultural development . Bennett has been active in the intercultural field since 1967. Bennett and Hammer are well...known for their work with the Developmental Model of Intercultural Sensitivity (DMIS) and the Intercultural Development Inventory (IDI).    4

Interculturality and Intercultural Education in Portugal: Recent Developments

ERIC Educational Resources Information Center

Pratas, Maria Helena

2010-01-01

The Portuguese approach to cultural diversity anchors on the principle of Interculturality; within the framework of mutual respect, it embraces the value and richness of diversity and dialogue. This intercultural approach is embedded in the paradigm of an equal value of all cultures and cultural miscegenation, moving thus far beyond a…

"Interculturality" in Higher Education as Student Intercultural Learning and Development: A Case Study in South Korea

ERIC Educational Resources Information Center

Jon, Jae-Eun

2009-01-01

This paper discusses the topic of "interculturality" in higher education as it relates to global student mobility and internationalization efforts at higher education institutions. Starting with the underlying idea of "internationalization at home", it explores domestic students' intercultural experiences at a summer…

Intercultural Knowledge, Awareness and Skills Observed in a Foreign Language Classroom

ERIC Educational Resources Information Center

Toyoda, Etsuko

2016-01-01

This article reports on findings from a research study conducted in a university-level Japanese course, which utilised intercultural learning approaches, methodologies and techniques. The purpose of the investigation was to assess student intercultural development as conceptualised in Deardorff's Process Model of Intercultural Competence.) The…

Developing Intercultural Competence and Global Citizenship through International Experiences: Academics' Perceptions

ERIC Educational Resources Information Center

Trede, Franziska; Bowles, Wendy; Bridges, Donna

2013-01-01

International education is a key priority for Australian universities, government and employer groups. For students, an international professional experience is uniquely placed in providing opportunities for developing intercultural learning, intercultural competence and global citizenship. Employers see graduates with international experiences as…

Raising Awareness of Campus Diversity and Inclusion: Transformationally Teaching Diversity through Narratives of Campus Experiences and Simulated Problem Solving

ERIC Educational Resources Information Center

Martinez, Emilly K.; Hearit, Lauren Berkshire; Banerji, Devika; Gettings, Patricia E.; Buzzanell, Patrice M.

2018-01-01

Courses: Organizational Communication, Intercultural Communication. Objectives: This activity encourages students to learn collaboratively about diversity through the sharing of student experiences; deepen and complicate their understanding of organizational diversity; and enhance their ability to apply course material to increasingly complex…

Principles for Pragmatics Teaching: "Apologies" in the EFL Classroom

ERIC Educational Resources Information Center

Limberg, Holger

2015-01-01

Intercultural Communicative Competence is a paramount goal of modern foreign language teaching. It is the ability to communicate in culturally sensitive and contextually appropriate ways with speakers from other cultures. Being able to apologize is one component of this competence. Uttering apologies allows learners to rectify breaches of social…

The Effects of Intercultural Communication on Viewers' Perceptions.

ERIC Educational Resources Information Center

Pohl, Gayle M.

Three studies explored the impact of the controversial television docudrama "Death of a Princess" on viewers' attitudes, comprehension, and desire to continue viewing the film. Sixty students in undergraduate communication classes participated in Study I, which measured attitude change induced by the film, relative to the viewers' prior…

Health Care Communication: A Problematic Site for Applied Linguistics Research.

ERIC Educational Resources Information Center

Candlin, Christopher N.; Candlin, Sally

2003-01-01

Addresses how applied linguists and those concerned with discourse analysis in particular have recently approached the study of health care communication, especially in intercultural contexts, and relates these approaches to studies undertaken by researchers in other academic disciplines, such as the sociology of medicine and by health care…

Speech Acts across Cultures: Challenges to Communication in a Second Language. Studies on Language Acquisition, 11.

ERIC Educational Resources Information Center

Gass, Susan M., Ed.; Neu, Joyce, Ed.

Articles on speech acts and intercultural communication include: "Investigating the Production of Speech Act Sets" (Andrew Cohen); "Non-Native Refusals: A Methodological Perspective" (Noel Houck, Susan M. Gass); "Natural Speech Act Data versus Written Questionnaire Data: How Data Collection Method Affects Speech Act…

Fostering Foreign Language Learning through Technology-Enhanced Intercultural Projects

ERIC Educational Resources Information Center

Chen, Jen Jun; Yang, Shu Ching

2014-01-01

The main aim of learning English as an international language is to effectively communicate with people from other cultures. In Taiwan, learners have few opportunities to experience cross-cultural communication in English. To create an authentic EFL classroom, this one-year action research study carried out three collaborative intercultural…

Contrastive Analysis of American and Arab Nonverbal and Paralinguistic Communication.

ERIC Educational Resources Information Center

Safadi, Michaela; Valentine, Carol Ann

To achieve effective intercultural communication, participants must understand how behavioral differences may lead to miscommunication. Such behavioral differences can be illustrated by Arab and American nonverbal behavior. Individualism is the ideal for the American middle class, whereas Arabs are motivated by public opinion. Yet in the Arab…

Mapping Expectancy Violations: Self-Reflection and Planning for Better Communication

ERIC Educational Resources Information Center

Gregory, Lynn Dee

2013-01-01

Communication expectancies are an important part of intercultural understanding, and are defined as cultural guidelines for anticipating behavior (Burgoon, 1995). Burgoon's 1978 expectancy violations theory (EVT) explored nonverbal violations and their outcomes (Burgoon, 1995). The theory has been identified as one approach to the study of…

The Role of Discourse in Teaching Intercultural Professional Communication

ERIC Educational Resources Information Center

Kartabayeva, Ayana A.; Zhaitapova, Altynai A.

2016-01-01

With Kazakhstan's accession to the Bologna Process, particular importance is attached to the professionally-oriented approach of teaching foreign languages to students, which facilitates formation of their foreign language communicative ability. The article deals with the problem of teaching English to students for the purpose of formation of…

Blended Learning with International Students: A Multiliteracies Approach

ERIC Educational Resources Information Center

McPhee, Siobhán; Pickren, Graham

2017-01-01

While the use of information and communication technologies (ICTs) continues to transform learning, international migration and the increasing complexity of intercultural exchange and communication continue to do so as well. In this paper, we connect the dots and ask how ICTs can be used to enhance the learning experiences of international…

Women in Multiculturalism: Everywhere You Look, There We Are!

ERIC Educational Resources Information Center

De Hon, Jacqueline

Multiculturalism takes on a broader definition in this intercultural communication paper. All groups which exert influence on an individual's way of thinking are classified as cultures. An overview of intergender communication offers insights into women's history and ways patriarchal forces have shaped gender roles. A discussion of General…

Dealing with foreign cultural paradigms: A systematic review on intercultural challenges of international medical graduates

PubMed Central

Farhan, Nabeel; Motschall, Edith; Vach, Werner; Boeker, Martin

2017-01-01

Objectives An increasing number of International Medical Graduates (IMG), who are defined to be physicians working in a country other than their country of origin and training, immigrate to Western countries. In order to ensure safe and high-quality patient care, they have to take medical and language tests. This systematic review aims to (1) collect all empiric research on intercultural communication of IMGs in medical settings, (2) identify and categorize all text passages mentioning intercultural issues in the included studies, and (3) describe the most commonly reported intercultural areas of communication of IMGs. Methods This review was based on the PRISMA-Guidelines for systematic reviews. We conducted a broad and systematic electronic literature search for empiric research in the following databases: MEDLINE, BIOSIS Citation Index, BIOSIS Previews, KCI-Korean Journal Database and SciELO Citation Index. The search results were synthesized and analyzed with the aid of coding systems. These coding systems were based on textual analysis and derived from the themes and topics of the results and discussion sections from the included studies. A quality assessment was performed, comparing the studies with their corresponding checklist (COREQ or STROBE). Textual results of the studies were extracted and categorized. Results Among 10,630 search results, 47 studies were identified for analysis. 31 studies were qualitative, 12 quantitative and 4 studies used mixed methods. The quality assessment revealed a low level of quality of the studies in general. The following intercultural problems were identified: IMGs were not familiar with shared decision-making and lower hierarchies in the health care system in general. They had difficulties with patient-centered care, the subtleties of the foreign language and with the organizational structures of the new health care system. In addition, they described the medical education in their home countries as science-oriented, without focusing on psychosocial aspects. Conclusion There is a need for a better training of IMGs on culture-related and not culture-related topics in the new workplace country. The topics that emerged in this review constitute a basis for developing these courses. Further empiric research is needed to describe the findings of this review more precisely and should be in accordance with the existing reporting guidelines. PMID:28715467

Dealing with foreign cultural paradigms: A systematic review on intercultural challenges of international medical graduates.

PubMed

Michalski, Kerstin; Farhan, Nabeel; Motschall, Edith; Vach, Werner; Boeker, Martin

2017-01-01

An increasing number of International Medical Graduates (IMG), who are defined to be physicians working in a country other than their country of origin and training, immigrate to Western countries. In order to ensure safe and high-quality patient care, they have to take medical and language tests. This systematic review aims to (1) collect all empiric research on intercultural communication of IMGs in medical settings, (2) identify and categorize all text passages mentioning intercultural issues in the included studies, and (3) describe the most commonly reported intercultural areas of communication of IMGs. This review was based on the PRISMA-Guidelines for systematic reviews. We conducted a broad and systematic electronic literature search for empiric research in the following databases: MEDLINE, BIOSIS Citation Index, BIOSIS Previews, KCI-Korean Journal Database and SciELO Citation Index. The search results were synthesized and analyzed with the aid of coding systems. These coding systems were based on textual analysis and derived from the themes and topics of the results and discussion sections from the included studies. A quality assessment was performed, comparing the studies with their corresponding checklist (COREQ or STROBE). Textual results of the studies were extracted and categorized. Among 10,630 search results, 47 studies were identified for analysis. 31 studies were qualitative, 12 quantitative and 4 studies used mixed methods. The quality assessment revealed a low level of quality of the studies in general. The following intercultural problems were identified: IMGs were not familiar with shared decision-making and lower hierarchies in the health care system in general. They had difficulties with patient-centered care, the subtleties of the foreign language and with the organizational structures of the new health care system. In addition, they described the medical education in their home countries as science-oriented, without focusing on psychosocial aspects. There is a need for a better training of IMGs on culture-related and not culture-related topics in the new workplace country. The topics that emerged in this review constitute a basis for developing these courses. Further empiric research is needed to describe the findings of this review more precisely and should be in accordance with the existing reporting guidelines.

Transdisciplinary Research on Cancer-Healing Systems Between Biomedicine and the Maya of Guatemala: A Tool for Reciprocal Reflexivity in a Multi-Epistemological Setting.

PubMed

Berger-González, Mónica; Stauffacher, Michael; Zinsstag, Jakob; Edwards, Peter; Krütli, Pius

2016-01-01

Transdisciplinarity (TD) is a participatory research approach in which actors from science and society work closely together. It offers means for promoting knowledge integration and finding solutions to complex societal problems, and can be applied within a multiplicity of epistemic systems. We conducted a TD process from 2011 to 2014 between indigenous Mayan medical specialists from Guatemala and Western biomedical physicians and scientists to study cancer. Given the immense cultural gap between the partners, it was necessary to develop new methods to overcome biases induced by ethnocentric behaviors and power differentials. This article describes this intercultural cooperation and presents a method of reciprocal reflexivity (Bidirectional Emic-Etic tool) developed to overcome them. As a result of application, researchers observed successful knowledge integration at the epistemic level, the social-organizational level, and the communicative level throughout the study. This approach may prove beneficial to others engaged in facilitating participatory health research in complex intercultural settings. © The Author(s) 2015.

An Exchange Structure Analysis of the Development of Online Intercultural Activity

ERIC Educational Resources Information Center

Kitade, Keiko

2012-01-01

Internet-mediated intercultural discussions have been adopted for intercultural and second-language learning. However, the notion of community development in this context has received less attention. This study employs exchange structure (ES) analysis (Stubbs, M. (1983). "Discourse analysis." Oxford: Basil Blackwell) to investigate the…

The Effect of Study Abroad on the Development of Intercultural Sensitivity among Mainland Chinese High School Students

ERIC Educational Resources Information Center

Hao, Chenfang

2012-01-01

This dissertation examined the effect of year-long study abroad program on the development of intercultural sensitivity among the Mainland Chinese high school students. The sample consisted of 50 study abroad participants and 50 students on home campus. The instrument Intercultural Development Inventory (IDI) was employed to assess the…

Human sciences in the first semester of the dental undergraduate course at the Karolinska Institute, Stockholm.

PubMed

Röding, K

1999-08-01

The first 9 weeks of the dental undergraduate education at the Karolinska Institutet comprises a transition course, designed to introduce students to university studies leading to professional qualifications in patient-related health sciences. 1 week has been set aside for the theme Man and Society, highlighting the importance of the human sciences for the development of behavioural skills necessary for achieving professionalism and a holistic patient concept. Some essential ethical questions are addressed: intercultural communication, empathy, professional demeanour and the development of professional competence, and group dynamics. In this context, more specific subjects are considered, such as the emergence of the multicultural society and its implications for health services, interpersonal skills and patient communication in the health and medical fields. There are several reasons for including this theme, which forms the basis for the ethical and communicative strands throughout the entire curriculum. As 30-40% of freshmen dental students are of non-Swedish origin, it is essential to include cultural awareness seminars. Another reason is that within the EU, cultural and communicative skills are recognised proficiencies for health professionals; it is also acknowledged that effective delivery of health care may be impeded by misunderstandings in communication and conflict in ethical beliefs. Group discussions are scheduled during the week in order to allow the students to discuss their own experiences related to the theme. The students are also given a written assignment in relation to one of the seminars; the report is assessed as a part of the examination. The week is concluded by a plenum discussion summarising the group discussions. To date, 4 course evaluations, with a response rate of 92.5%, show that 97.3% of the students were positive to the theme as a whole or to specific seminars held during the week, especially intercultural communication, ethics and empathy. The students also believe that the theme is of great importance for dental health professionals.

The Autobiography of Intercultural Encounters through Visual Media: Exploring Images of Others in Telecollaboration

ERIC Educational Resources Information Center

Lindner, Rachel; Méndez Garcia, Maria del Carmen

2014-01-01

Positioned against the background of the Council of Europe's interest in developing intercultural competence through education, the study presented in this paper investigates the impact on intercultural visual literacy of the Council of Europe's "Images of Others--An Autobiography of Intercultural Encounters through Visual Media"…

Utilizing the Intercultural Effectiveness Scale (IES) to Enhance International Student Travel

ERIC Educational Resources Information Center

Bates, Alicia; Rehal, Dalia Atef

2017-01-01

This paper highlights how one institution used the International Effectiveness Scale (IES) to support intercultural exploration and development for short-term undergraduate travel programs. Authors discuss utilization of the IES to explore students' intercultural development, how it can be applied to create an individualized action plan, and how…

A Developmental Model of Intercultural Maturity

ERIC Educational Resources Information Center

King, Patricia M.; Baxter Magolda, Marcia B.

2005-01-01

This article focuses on the development of intercultural maturity, which is frequently cited as a desired collegiate outcome. We position our work on intercultural maturity in the context of a holistic approach to human development using Kegan's (1994) model as a foundation and relating this outcome to other collegiate learning outcomes. We…

Developing Intercultural Competence in Multilingual and Multicultural Student Groups

ERIC Educational Resources Information Center

Krajewski, Sabine

2011-01-01

Internationalization and intercultural competence are key issues in higher education institutions across the globe. In times of accelerating globalization, intercultural competence emerges as one of the most desirable graduate capabilities for those who are likely to work in international environments. This article focuses on the development of…

Leadership and Moral Literacy in Intercultural Schools

ERIC Educational Resources Information Center

Walker, Allan; Haiyan, Qian; Shuangye, Chen

2007-01-01

Purpose: The purpose of this paper is to explore what developing moral literacy for leaders in intercultural schools will mean. Design/methodology/approach: Relevant literature on moral literacy, leadership, intercultural schools and social learning is brought together and integrated to develop an understanding of the intricacies of leading for…

Deconstructing Gender Stereotyping through Literature in L2

ERIC Educational Resources Information Center

Yulita, Leticia

2010-01-01

While it is generally accepted that literature fosters (inter)cultural learning, few qualitative studies have sought to understand in what ways interculturality is developed. This article investigates the development of Spanish L2 students' intercultural awareness through the reading of a short story entitled "Norma y Ester" by Argentine…

Interculturality and Intercultural Education: A Challenge for Democracy

NASA Astrophysics Data System (ADS)

Aikman, Sheila

1997-09-01

The paper examines the debate taking place in Peru, and also more generally in South and Central American countries with large indigenous populations, on the nature of interculturality and intercultural education. It investigates concepts fundamental to interculturality such as democracy and equality and asks what they mean in the context of the Peruvian state, civil society and the indigenous movement. It questions whether an interculturality based in apolitical calls for dialogue and respect for cultural and linguistic plurality can meet the needs of indigenous peoples and their daily confrontations with oppressive and unequal intercultural relations. Taking Peru as an example, it investigates the possibilities for the development of an interculturality that is characterised by equality and participation and which enables indigenous peoples to have greater control over their lives. It then briefly examines the nature of the intercultural lives of the Harakmbut of SE Peruvian Amazon and a new indigenous intercultural education programme which the Harakmbut hope will help them address the inequalities and exploitation which they face.

Innovative Technics of Managing Engineers’ Global Competencies

NASA Astrophysics Data System (ADS)

Khoreshok, A. A.; Zhironkin, S. A.; Tyulenev, M. A.; Barysheva, G. A.; Blumenstein, V. Yu; Hellmer, M. C.; Potyagailov, S. V.

2016-08-01

Higher education modernization in the CIS countries takes place under the conditions of dynamic changes in economy and society. These changes are determined by the social and economic development of the country and the world globalization processes - cross-border intercultural communication, knowledge transparency, and the establishment of information society. Educational globalization is a continuous process of creating a unified global educational system, in which the distinctions between its member educational systems are being blended.

Cross-Cultural Communication through Course Linkage: Utilizing Experiential Learning in Speech 110 (Introduction to Speech/Communication) & ESL 009 (Oral Skills).

ERIC Educational Resources Information Center

Mackler, Tobi; Savard, Theresa

Taking advantage of the opportunity to heighten cultural awareness and create an intercultural exchange, this paper presents two articles that provide a summary of the rationale, methodology, and assignments used to teach the linked courses of an introductory speech communication course and an English-as-a-Second-Language Oral Skills course. The…

Yes, You Can!: A Critical Questions Approach for Developing and Incorporating Intercultural Sensitivity Efforts into ANY Classroom

ERIC Educational Resources Information Center

Osborne, Randall

2016-01-01

The educational literature has blossomed with information on becoming interculturally sensitive (e.g., Bennett, 2004, 2009), discussions on theory and practice for education aimed at enhancing intercultural sensitivity in students (e.g., Bleszynska, 2008), or how to identify and assess intercultural sensitivity as a learning outcome (e.g.,…

Physician communication in the operating room: expanding application of face-negotiation theory to the health communication context.

PubMed

Kirschbaum, Kristin

2012-01-01

Communication variables that are associated with face-negotiation theory were examined in a sample of operating-room physicians. A survey was administered to anesthesiologists and surgeons at a teaching hospital in the southwestern United States to measure three variables commonly associated with face-negotiation theory: conflict-management style, face concern, and self-construal. The survey instrument that was administered to physicians includes items that measured these three variables in previous face-negotiation research with slight modification of item wording for relevance in the medical setting. The physician data were analyzed using confirmatory factor analysis, Pearson's correlations, and t-tests. Results of this initial investigation showed that variables associated with face-negotiation theory were evident in the sample physician population. In addition, the correlations were similar among variables in the medical sample as those found in previous face-negotiation research. Finally, t-tests suggest variance between anesthesiologists and surgeons on specific communication variables. These findings suggest three implications that warrant further investigation with expanded sample size: (1) An intercultural communication theory and instrument can be utilized for health communication research; (2) as applied in a medical context, face-negotiation theory can be expanded beyond traditional intercultural communication boundaries; and (3) theoretically based communication structures applied in a medical context could help explain physician miscommunication in the operating room to assist future design of communication training programs for operating-room physicians.

Using a computer simulation for teaching communication skills: A blinded multisite mixed methods randomized controlled trial.

PubMed

Kron, Frederick W; Fetters, Michael D; Scerbo, Mark W; White, Casey B; Lypson, Monica L; Padilla, Miguel A; Gliva-McConvey, Gayle A; Belfore, Lee A; West, Temple; Wallace, Amelia M; Guetterman, Timothy C; Schleicher, Lauren S; Kennedy, Rebecca A; Mangrulkar, Rajesh S; Cleary, James F; Marsella, Stacy C; Becker, Daniel M

2017-04-01

To assess advanced communication skills among second-year medical students exposed either to a computer simulation (MPathic-VR) featuring virtual humans, or to a multimedia computer-based learning module, and to understand each group's experiences and learning preferences. A single-blinded, mixed methods, randomized, multisite trial compared MPathic-VR (N=210) to computer-based learning (N=211). Primary outcomes: communication scores during repeat interactions with MPathic-VR's intercultural and interprofessional communication scenarios and scores on a subsequent advanced communication skills objective structured clinical examination (OSCE). Multivariate analysis of variance was used to compare outcomes. student attitude surveys and qualitative assessments of their experiences with MPathic-VR or computer-based learning. MPathic-VR-trained students improved their intercultural and interprofessional communication performance between their first and second interactions with each scenario. They also achieved significantly higher composite scores on the OSCE than computer-based learning-trained students. Attitudes and experiences were more positive among students trained with MPathic-VR, who valued its providing immediate feedback, teaching nonverbal communication skills, and preparing them for emotion-charged patient encounters. MPathic-VR was effective in training advanced communication skills and in enabling knowledge transfer into a more realistic clinical situation. MPathic-VR's virtual human simulation offers an effective and engaging means of advanced communication training. Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

Using a computer simulation for teaching communication skills: A blinded multisite mixed methods randomized controlled trial

PubMed Central

Kron, Frederick W.; Fetters, Michael D.; Scerbo, Mark W.; White, Casey B.; Lypson, Monica L.; Padilla, Miguel A.; Gliva-McConvey, Gayle A.; Belfore, Lee A.; West, Temple; Wallace, Amelia M.; Guetterman, Timothy C.; Schleicher, Lauren S.; Kennedy, Rebecca A.; Mangrulkar, Rajesh S.; Cleary, James F.; Marsella, Stacy C.; Becker, Daniel M.

2016-01-01

Objectives To assess advanced communication skills among second-year medical students exposed either to a computer simulation (MPathic-VR) featuring virtual humans, or to a multimedia computer-based learning module, and to understand each group’s experiences and learning preferences. Methods A single-blinded, mixed methods, randomized, multisite trial compared MPathic-VR (N=210) to computer-based learning (N=211). Primary outcomes: communication scores during repeat interactions with MPathic-VR’s intercultural and interprofessional communication scenarios and scores on a subsequent advanced communication skills objective structured clinical examination (OSCE). Multivariate analysis of variance was used to compare outcomes. Secondary outcomes: student attitude surveys and qualitative assessments of their experiences with MPathic-VR or computer-based learning. Results MPathic-VR-trained students improved their intercultural and interprofessional communication performance between their first and second interactions with each scenario. They also achieved significantly higher composite scores on the OSCE than computer-based learning-trained students. Attitudes and experiences were more positive among students trained with MPathic-VR, who valued its providing immediate feedback, teaching nonverbal communication skills, and preparing them for emotion-charged patient encounters. Conclusions MPathic-VR was effective in training advanced communication skills and in enabling knowledge transfer into a more realistic clinical situation. Practice Implications MPathic-VR’s virtual human simulation offers an effective and engaging means of advanced communication training. PMID:27939846

The Development and Validation of the Intercultural Sensitivity Scale.

ERIC Educational Resources Information Center

Chen, Guo-Ming; Starosta, William J.

The present study developed and assessed reliability and validity of a new instrument, the Intercultural Sensitivity Scale (ISS). Based on a review of the literature, 44 items thought to be important for intercultural sensitivity were generated. A sample of 414 college students rated these items and generated a 24-item final version of the…

The Development of Intercultural Competence in Saudi Academic Migrants: A Collective Instrumental Case Study

ERIC Educational Resources Information Center

Hagar, Trenton James

2016-01-01

In this collective instrumental case study, the focus was on understanding the issue of Intercultural Competence within Saudi academic migrants. The purpose of this study was to determine how Saudi academic migrants gain intercultural competence through the development of attitudes, knowledge, and skills, as defined by Deardorff's (2006) process…

Adopting and Implementing Globalised Policies of Intercultural Education: The Example of Cyprus

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Angelides, Panayiotis

2017-01-01

Globalisation has heavily influenced the terrain of intercultural education policy development and implementation in multiple countries around the world. To this end, in this article, we seek to introduce a broader focus of analysis encompassing not only the development of globalised policies of intercultural education, but also the adoption,…

Developing Intercultural Competence through Overseas Student Teaching: Checking Our Assumptions

ERIC Educational Resources Information Center

Cushner, Kenneth; Chang, Shu-Ching

2015-01-01

The following study was designed to determine the extent to which intercultural competence, as measured by the Intercultural Development Inventory, is impacted as a result of an overseas student teaching experience. Student teachers participating in an overseas student teaching experience from 8 to 15 weeks through the Consortium for Overseas…

The Role of Pedagogical Variables in Intercultural Development: A Study of Faculty-Led Programs

ERIC Educational Resources Information Center

Spenader, Allison J.; Retka, Peggy

2015-01-01

Study abroad is often regarded as an important curricular component for supporting intercultural development among college students. While creating rich cross-cultural experiences for students is of primary concern, it remains unclear exactly which programmatic features of study abroad influence intercultural growth in a positive way. Consensus…

Immigrant Diversity and Communication Practices in the New Zealand Business Sector

ERIC Educational Resources Information Center

Cruickshank, Prue

2007-01-01

The age of globalization requires an understanding of intercultural communication and diversity issues in workplaces. This is especially so in a country such as New Zealand, which has recently been experiencing the phenomenon of recruiting and attracting skilled, professional immigrants from China, India, and other parts of Asia and the Middle…

Are You Satisfied? Exploring the Mediating Effects of Mentoring Communication Strategies in Predicting Chinese International Graduate Students' Program Satisfaction

ERIC Educational Resources Information Center

Yang, Qinghua; Orrego Dunleavy, Victoria; Phillips, Jasmine Rene

2016-01-01

This study examined how mentoring initiation and maintenance strategies mediate the relationship between acculturative stress and intercultural communication competence on Chinese graduate students' program satisfaction. Results supported a partial mediation effect for mentoring maintenance strategies. By specifying the mediating effect, the model…

USIA (United States Information Agency) Intercultural Communication Course: 1977 Proceedings.

ERIC Educational Resources Information Center

Prosser, Michael H., Ed.

The proceedings of a six-week course designed to help foreign service information officers and domestic employees understand and follow the principles that are most effective in communicating across cultural barriers and national boundaries are contained in this report. Topics covered in the course are presented in abstract and working paper form…

Engaging with Cross-Cultural Communication Barriers in Globalized Higher Education: The Case of Research-Degree Students

ERIC Educational Resources Information Center

Bash, Leslie

2009-01-01

Problematic aspects of intercultural communication are considered in the context of: an increasingly internationalized market for higher education; the globalization of knowledge; the compatibility of distinct national higher education cultures; and the capacity for successful cross-cultural cooperation. This is exemplified by reference to a…

Language and Social Inclusion: Unexplored Aspects of Intercultural Communication

ERIC Educational Resources Information Center

Musgrave, Simon; Bradshaw, Julie

2014-01-01

Social inclusion policy in Australia has largely ignored key issues of communication for linguistic minorities, across communities and with the mainstream community. In the (now disbanded) Social Inclusion Board's reports (e.g., Social Inclusion Unit, 2009), the emphasis is on the economic aspects of inclusion, while little attention has been paid…

A Qualitative Report on the Perceived Awareness of Pronunciation Instruction: Increasing Needs and Expectations of Prospective EFL Teachers

ERIC Educational Resources Information Center

Hismanoglu, Murat; Hismanoglu, Sibel

2013-01-01

English has become an international language used for international and intercultural communication among non-native speakers of English which outnumbered monolingual native speakers Crystal (English as a global language, Cambridge: CUP 1997). With an advanced understanding of communicative competence Hymes ("Sociolinguistics,"…

Communication and cultural interaction in health promotion strategies to migrant populations in Italy: the cross-cultural phone counselling experience.

PubMed

Taglieri, Filippo Maria; Colucci, Anna; Barbina, Donatella; Fanales-Belasio, Emanuele; Luzi, Anna Maria

2013-01-01

In the last 10 years migration processes have progressively increased worldwide and in Italy about 5 millions of residing migrants are estimated. To meet health needs of these new residents, effective relational and communication tools, which allow a reciprocal intercultural interaction within health care structures, are therefore necessary. This article faces the main features of the relational-communication processes associated with health promotion and care in the migrant population in Italy to the aim of identifying the key and critical points within the interaction between different cultures, focusing on the role of specific professional figures, including cultural mediators and health educators. Within the activity of HIV phone counselling operated by Psycho-sociobehavioural, Communication and Training Operating Unit of National Institute of Health in Italy, an intercultural approach was successfully experienced in a project targeted to migrants (2007-2008). Specifically, the presence of cultural mediators answering in the languages of main migrants' groups allowed the increase of calls from migrant people and of the information provided.

Dialogical relationship and cultural imagination: a hermeneutic approach to intercultural psychotherapy.

PubMed

Qureshi, Adil

2005-01-01

Effective intercultural psychotherapy generally has been conceptualized in terms of a specific knowledge and skills base, combined with relevant attention to the practitioner's cultural attitudes and beliefs. Although such an approach continues to be the gold standard in the field, it has yet to be demonstrated that these components are either necessary or sufficient for effective treatment. This paper presents an approach to intercultural therapy based on Gadamer's philosophical hermeneutics. Humans are always in the process of making sense of the world around them, a process which is predicated on culturally given preunderstandings. Cultural difference means that the preunderstandings are rarely mutual, and therefore, communication and psychotherapy are often problematic. These preunderstandings often show up in the form of racial and ethnic prejudice and the therapist is rarely aware of this. Therapist preunderstanding influences all aspects of the psychotherapy process, such as treatment planning, interventions chosen, and the therapeutic relationship. Recommendations are given for improving the intercultural therapy process, and draw strongly on the twin notions of the dialogical relationship and cultural imagination.

[Intercultural competence. Management of foreignness in intensive care medicine].

PubMed

Bein, T

2015-08-01

Living in a multicultural society is characterized by different attitudes caused by a variety of religions and cultures. In intensive care medicine such a variety of cultural aspects with respect to pain, shame, bodiliness, dying and death is of importance in this scenario. To assess the importance of cultural and religious attitudes in the face of foreignness in intensive care medicine and nursing. Notification of misunderstandings and misinterpretations in communication and actions. An analysis of the scientific literature was carried out and typical intercultural conflict burden situations regarding the management of brain death, organ donation and end of life decisions are depicted. Specific attitudes are found in various religions or cultures regarding the change of a therapeutic target, the value of the patient's living will and the organization of rituals for dying. Intercultural conflicts are mostly due to misunderstandings, assessment differences, discrimination and differences in values. Intercultural competence is crucial in intensive care medicine and includes knowledge of social and cultural influences of different attitudes on health and illness, the abstraction from own attitudes and the acceptance of other or foreign attitudes.

Effects of German Language Teacher Professional Development on Pupils' Learning Outcomes in Intercultural Competence

ERIC Educational Resources Information Center

Golub, Ana Šenjug

2014-01-01

The development of intercultural competence is increasingly being perceived as a key goal in today's education. As a result of a strong emphasis on that competence in curricular documents, teachers are faced with demanding tasks. Confirming this, recent research in the field of intercultural competence in Croatian schools indicates the numerous…

Developing Intercultural Teachers: The Mumbai Global Experience Project

ERIC Educational Resources Information Center

Johnson, Richard

2009-01-01

Interculturalism is a major theme that needs to inform the teaching and learning of all subjects in teacher education courses. Moreover, the practicum is an area where there needs to be more attention given to developing the attributes of an intercultural teacher. In 2008 I took a group of thirteen teacher education students on a three-week…

Selected Patterns of Interference in Verbal and Non-Verbal Communication Between Black and White Middle Class Cultures. Reference Pamphlets on Intercultural Communication, No.2. Human Relations in Cultural Context, Series C: Teacher Training Materials.

ERIC Educational Resources Information Center

Condon, E. C., Ed.; Freundlich, Joyce

Verbal and nonverbal patterns of communication found in the black community are discussed in this paper. They have been selected on the basis of their potential as interference factors in intergroup communication. A section on black language describes and explains the following categories: rapping, running it down, jiving, shucking, copping a…

Negotiating Differences in Learning and Intercultural Communication: Ethnic Chinese Students in a New Zealand University

ERIC Educational Resources Information Center

Holmes, Prue

2004-01-01

Research on ethnic Chinese students studying in a Western (New Zealand) learning environment exposed differences in communication and learning between their first culture and the host culture. Thirteen ethnic Chinese students in a New Zealand university business school participated in an 18-month ethnographic study. The findings indicate that…

Role of Email in Intercultural Communication of Criticism in a Chinese English Curriculum Reform Context

ERIC Educational Resources Information Center

Lü, Linqiong

2018-01-01

Western teachers working in China often experience cultural conflicts arising from, for instance, the ways that Chinese students perceive face and express criticism. To better understand these face-concerned conflicts, this paper explores the role and significance of email for a group of Chinese students to communicate pedagogical criticism with…

Stress and Communication across Cultural Boundaries in the U.S. Location of a Chinese Business

ERIC Educational Resources Information Center

Liang, Yuanying; Jecklin, Robert

2012-01-01

One of the ways in which corporations influence human health occurs when a global corporation brings workers from two or more cultures together in the workplace where they experience the stress of acculturation. Researchers asked workers from two cultures at one international worksite to tell about their work, intercultural communication, thoughts…

Island Puerto Rican and Continental American Responses to Critical Incidents: An Intercultural Study of Language, Norms, and Values.

ERIC Educational Resources Information Center

Ebsworth, Timothy; Ebsworth, Miriam Eisenstein

1997-01-01

Examines the processes and interpretations underlying communication in English between Island Puerto Ricans and continental Americans. The article views cross-cultural communication through a lens incorporating the way members of each group interpret their own language and behavior as well as those of the other group. (50 references) (CK)

Intercultural Teaching through Translation: An Information and Communication Technologies (ICT) Literacy Course Case in Afghanistan

ERIC Educational Resources Information Center

Parlakkilic, Alaattin

2016-01-01

The purpose of this study was to teach and evaluate the effectiveness of an Information and Communication Technologies (ICT) course through translation to students in Afghanistan. First, an interview was conducted to determine students' computer skills. It was concluded that the students had almost no computer skills. The course was delivered to…

From Cultural Awareness to Intercultural Awareness: Culture in ELT

ERIC Educational Resources Information Center

Baker, Will

2012-01-01

Cultural awareness (CA) has emerged over the last few decades as a significant part of conceptualizing the cultural dimension to language teaching. That is, L2 users need to understand L2 communication as a cultural process and to be aware of their own culturally based communicative behaviour and that of others. However, while CA has provided a…

My Way to You: How to Make Room for Transformative Communication in Intercultural Education

ERIC Educational Resources Information Center

Langmann, Elisabet

2016-01-01

As populations around the globe become increasingly culturally diverse, just inter-personal relations seem dependent on our ability to find new ways of communicating with people from other cultures whose values and linguistic strategies may vary from our own cultural practices. Hence, in the increasing body of literature on intercultural…

Learning global health: a pilot study of an online collaborative intercultural peer group activity involving medical students in Australia and Indonesia.

PubMed

Ambrose, Mark; Murray, Linda; Handoyo, Nicholas E; Tunggal, Deif; Cooling, Nick

2017-01-13

There is limited research to inform effective pedagogies for teaching global health to undergraduate medical students. Theoretically, using a combination of teaching pedagogies typically used in 'international classrooms' may prove to be an effective way of learning global health. This pilot study aimed to explore the experiences of medical students in Australia and Indonesia who participated in a reciprocal intercultural participatory peer e-learning activity (RIPPLE) in global health. Seventy-one third year medical students (49 from Australia and 22 from Indonesia) from the University of Tasmania (Australia) and the University of Nusa Cendana (Indonesia) participated in the RIPPLE activity. Participants were randomly distributed into 11 intercultural 'virtual' groups. The groups collaborated online over two weeks to study a global health topic of their choice, and each group produced a structured research abstract. Pre- and post-RIPPLE questionnaires were used to capture students' experiences of the activity. Descriptive quantitative data were analysed with Microsoft Excel and qualitative data were thematically analysed. Students' motivation to volunteer for this activity included: curiosity about the innovative approach to learning; wanting to expand knowledge of global health; hoping to build personal and professional relationships; and a desire to be part of an intercultural experience. Afer completing the RIPPLE program, participants reported on global health knowledge acquisition, the development of peer relationships, and insight into another culture. Barriers to achieving the learning outcomes associated with RIPPLE included problems with establishing consistent online communication, and effectively managing time to simultaneously complete RIPPLE and other curricula activities. Medical students from both countries found benefits in working together in small virtual groups to complement existing teaching in global health. However, our pilot study demonstrated that while intercultural collaborative peer learning activities like RIPPLE are feasible, they require robust logistical support and an awareness of the need to manage curriculum alignment in ways that facilitate more effective student engagement.

Intercultural Learning in English as Foreign Language Instruction: The Importance of Teachers' Intercultural Experience and the Usefulness of Precise Instructional Directives

ERIC Educational Resources Information Center

Gobel, Kerstin; Helmke, Andreas

2010-01-01

The development of intercultural competence, especially in foreign language instruction, is considered a key goal of teaching in German schools. The present article sheds light on the teaching of intercultural topics in the context of English as a foreign language (EFL). It presents the results of an analysis of data from a larger study (DESI…

The Debate.

ERIC Educational Resources Information Center

Current Issues in Language and Society, 1997

1997-01-01

The transcript of a debate within a group of specialists in translation is presented. The discussion addresses: translator "visibility" in translations and reader reception; the relationship of functionalism in translation, comparative linguistics, and intercultural communication; the client's power; literary translation; the…

High context illness and dying in a low context medical world.

PubMed

Hallenbeck, James

2006-01-01

This article provides an introduction to the field of intercultural communication. Miscommunication among patients, families, and clinicians often results when participants are contextually "out-of-synch. " High context communication embeds more information in the contexts within which people communicate and is less dependent on language. Very sick and dying patients often use high context communication strategies. Low context communication stresses explicit verbal communication and is commonly used by clinicians. When clinicians use low context forms of communication with patients using high context styles, misunderstandings frequently arise. Suggestions are given for avoiding miscommunication and enhancing mutual understanding.

The future of intercultural mediation in Belgium.

PubMed

Nierkens, Vera; Krumeich, Anja; de Ridder, Ri; van Dongen, Martien

2002-04-01

Intercultural mediation was developed to solve problems between western (Belgian) health professionals and Turkish, Moroccan and Italian clients. The need for intercultural mediation in Belgium Health Care was measured by asking intercultural mediators to complete a questionnaire about situations in which language, culture, social-economic and personal circumstances cause difficulties. Results show that the profession 'intercultural mediator' continues to be important in improving the quality and accessibility of the Belgian health care for ethnic minorities. Even if clients speak Flemish fluently, there are still difficulties between health professional and client caused by culture, social-economic and personal circumstances.

Teaching Health Sciences Students about Culturally Sensitive Communication between Health Professionals and Patients from Diverse Cultures

ERIC Educational Resources Information Center

Olivares, Mónica; Pena, Carmen

2015-01-01

As members of a nationally accredited research project (I?+?D+i) InterMED (ref.: FF2011-25500) being carried out in the field of Intercultural Mediation, we are aware of the mediator's delicate role in communicative interactions between health professionals and foreign population. Sales has pointed out the dangers of stereotyping minorities and…

Why Do They Not Talk? Towards an Understanding of Students' Cross-Cultural Encounters from an Individualism/Collectivism Perspective

ERIC Educational Resources Information Center

Tan, Joanna K. L.; Goh, Jonathan W. P.

2006-01-01

Many universities today are promoting cultural diversity to prepare students to be competent in intercultural communication and function effectively in an increasingly global world. The purpose of this study is to explore how and why students from different cultural backgrounds are motivated to communicate and interact with each other. It is based…

How Pedagogical Blogging Helps Prepare Students for Intercultural Communication in the Global Workplace

ERIC Educational Resources Information Center

Jaidev, Radhika

2014-01-01

Employees in the global workplace must be able to communicate effectively with interlocutors from different cultural backgrounds. To do this, they must be aware of the similarities and differences between their own and other cultures and of cultural biases that they and other people may have. This paper reports on the use of pedagogical blogging…

Learning the Skills of Peacemaking: A K-6 Activity Guide on Resolving Conflict, Communicating, Cooperating. Revised and Expanded.

ERIC Educational Resources Information Center

Drew, Naomi

Teachers, parents and other caregivers who wish to bring the skills of peacemaking to life in children and in the world rely on four basic concepts: accepting self and others, communicating effectively, resolving conflicts, and understanding intercultural differences. Ways in which adults can impart these skills to children are presented in this…

Country Update: Israel 2005

ERIC Educational Resources Information Center

Marar, Marianne Maurice

2005-01-01

Country Updates is a new section of "Intercultural Education." Starting in "Intercultural Education," Volume 16 No. 5, this column will focus on recent developments during the last two to three years in the field of intercultural education in one particular country. These updates can include recent policy decisions, the main…

Internationalising the Curriculum: Building Intercultural Understandings through Music

ERIC Educational Resources Information Center

Joseph, Dawn

2012-01-01

This article reports on the power (influence) of music to develop intercultural understandings to better internationalise the curriculum. It argues that through internationalisation, we learn more about other people's cultures hence, by providing an international/intercultural dimension into the teaching unit of "Discovering Music A",…

Educating Teachers for Intercultural Education

ERIC Educational Resources Information Center

Ermenc, Klara Skubic

2015-01-01

The paper begins with a short overview of the development of intercultural education and proposes a definition of interculturality in education as a pedagogical principle that guides the entire process of planning, implementing, and evaluating education at the systemic, curricular, school, and classroom levels to enable recognition and empowerment…

Intercultural Education in Brazil: Between Conservatism and Radical Transformations

ERIC Educational Resources Information Center

Akkari, Abdeljalil

2012-01-01

This article analyses the emergence of intercultural education in the Brazilian educational system. After summarizing the debate on international convergence in intercultural education, it traces the development of interethnic relations in Brazil, describing the heavy legacy of slavery and colonization. It then investigates recently adopted…

Ma and Japan.

ERIC Educational Resources Information Center

Di Mare, Lesley

1990-01-01

Examines the Japanese concept of "ma" (a gap or interval representing a collapse of time and space). Compares it to the Western perception of time and space. Discusses the implications it carries for the study of intercultural and intracultural communication. (SR)

Intercultural health practices: towards an equal recognition between indigenous medicine and biomedicine? A case study from Chile.

PubMed

Torri, Maria Costanza

2012-03-01

Over the past few years, intercultural health has become an emerging issue in health policy. Intercultural health is an approach in health that aims at reducing the gap between indigenous and western health systems, on the basis of mutual respect and equal recognition of these knowledge systems. This article questions the applicability of such a concept in the context of Chile. Here, conflicting interests between the Mapuche and the Chilean state are related to aspects of economic development, modernity processes, integration, intercultural relations, and indigenous rights and are deeply reflected also in projects for an intercultural health system. By analysing the experience of the intercultural practice of Makewe Hospital, this article argues that effective and equitable intercultural health practices will not take place unless there will be an integral valorisation of the Mapuche culture from a broader perspective.

Cultural contacts at International Astronomical Olympiads

NASA Astrophysics Data System (ADS)

Babakhanova, Siranush

2016-12-01

It is surprising, but the fact is that the International Olympiads are often only combined with the competition, whereas the intercultural communication between the representatives of different nationalities and the expanding of ideologies of young people are the general-purpose components of not only in frames of the boundaries of scientific expertise, but also such communications, the Olympiads. Worldviews meeting and collaboration are driving forces of progress and play the most important role in the development of the modern science. Armenia participates in the International Astronomical Olympiads since 1997, and in the International Olympiads on Astronomy and Astrophysics since 2013. The Armenian team has always shown high results in competitions and is actively involved in cultural activities.

Facing the "Challenge": School Leadership in Intercultural Schools

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Angelides, Panayiotis

2014-01-01

The overarching purpose of this study is to examine the prospects of school leadership for the development of intercultural education. The article focuses on the ways in which Greek-Cypriot headteachers conceptualize: diversity and intercultural education; and their school leadership roles in culturally diverse settings. To this extent, interviews…

Teaching American Culture in France: Language Assistants' Identity Construction and Interculturality

ERIC Educational Resources Information Center

Dargent-Wallace, Anne

2013-01-01

This study investigates the identity and interculturality development of English-language teaching assistants through their perceptions of their experiences living and working in France. The study is framed using Bourdieu's (1979, 2000) notions of habitus and cultural capital, and draws from Byram's (2000) "intercultural mediator" and…

Intercultural Education in Primary School: A Collaborative Project

ERIC Educational Resources Information Center

Santos, Marta; Araújo e Sá, Maria Helena; Simões, Ana Raquel

2014-01-01

In this article, we present and discuss a collaborative project on intercultural education developed by a group of educational partners. The group was made up of 12 people representing different institutions in the community, namely primary schools, cultural and social associations and the local council. The project takes an intercultural approach…

Learning to Negotiate Reality: A Strategy for Teaching Intercultural Competencies

ERIC Educational Resources Information Center

Antal, Ariane Berthoin; Friedman, Victor J.

2008-01-01

Intercultural competencies are more important for people in business than ever before. In this article, the authors present an approach they designed and used for developing "negotiating reality" as a key intercultural competence at an international business school in Europe. They outline the theoretical underpinnings from intercultural…

Intercultural Training: Six Measures Assessing Training Needs

ERIC Educational Resources Information Center

Graf, Andrea; Mertesacker, Marion

2009-01-01

Purpose: The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in…

The Need for Comparison in Intercultural Education

ERIC Educational Resources Information Center

Dietz, Gunther; Mateos Cortes, Laura Selene

2012-01-01

Intercultural education has arisen in the last two decades as an intersectional field of academic knowledge and professional development, located at the borders and in the confluence of the multicultural paradigm in the social sciences, the anthropology of education, and other interdisciplinary subfields commonly known as Intercultural Studies. As…

Enhancing the Intercultural Effectiveness of Exchange Programmes: Formal and Non-Formal Educational Interventions

ERIC Educational Resources Information Center

Almeida, Joana; Fantini, Alvino E.; Simões, Ana Raquel; Costa, Nilza

2016-01-01

This paper examines how the addition of intercultural interventions carried out throughout European credit-bearing exchange programmes can enhance sojourners' development of intercultural competencies, and it explores how both formal and non-formal pedagogical interventions may be designed and implemented. Such interventions were conducted at a…

From Classroom to Boardroom and Ward: Developing Generic Intercultural Skills in Diverse Disciplines

ERIC Educational Resources Information Center

Barker, Michelle C.; Mak, Anita S.

2013-01-01

A strategic approach to internationalize learning in higher education institutions is to use the curriculum and classroom cultural diversity to create opportunities to broaden students' intercultural perspectives, appreciate sociocultural variability in professional practice, and improve their intercultural interaction skills. There is no clear…

The intercultural and interracial therapeutic relationship: challenges and recommendations.

PubMed

Qureshi, Adil; Collazos, Francisco

2011-01-01

Although research has demonstrated that mental health services function with patients from different cultural backgrounds, a variety of culture- and race-related factors can result in services being of lower quality than that which occurs when the clinician and patient are from the same culture. The provision of culturally competent care requires many institutional and organizational adaptations that lie beyond the control of most mental health professionals. The therapeutic relationship, however, remains a key factor of mental healthcare that can be attended to by individual therapists. The therapeutic relationship plays an important role in almost every therapeutic approach, and has been increasingly recognized as representing a means to the provision of quality intercultural and interracial treatment. At the same time, a host of cultural and racial factors relating to both the patient and clinician can compromise the development of the therapeutic relationship. This paper will explore some of the key issues that complicate therapeutic contact and communication, and will outline means by which to strengthen key components of the therapeutic relationship.

Exploring Intercultural Awareness in the Primary Modern Language Classroom: The Potential of the New Model of European Language Portfolio Developed by the Irish Modern Languages in Primary Schools Initiative (MLPSI)

ERIC Educational Resources Information Center

Rantz, Frederique; Horan, Pascaline

2005-01-01

This paper reflects a key concern for teacher trainers: how can primary language teachers promote the development of intercultural awareness among their pupils? It addresses the concept of intercultural awareness as it applies to young learners and refers more specifically to the context of the Irish primary classroom and its curriculum. It argues…

Multifaceted Dimensions of Telecollaboration through English as a Lingua Franca (ELF): Paris-Valladolid Intercultural Telecollaboration Project

ERIC Educational Resources Information Center

Castro, Paloma; Derivry-Plard, Martine

2016-01-01

Intercultural telecollaboration allows for a radical change in language education. New technologies enable learners of different languages and cultures to practice their intercultural skills. Teachers no longer need to design "fake" role-plays to develop interaction in the target language. Above all, teachers have the possibility to…

The Intercultural Sensitivity of Student Teachers in Three Cities

ERIC Educational Resources Information Center

Yuen, Celeste Y. M.; Grossman, David L.

2009-01-01

This study represents an initial attempt to determine and compare the levels of the intercultural sensitivity of three samples of student teachers in Hong Kong, Shanghai and Singapore using the Intercultural Development Inventory (IDI). A total of 317 student teachers participated in the study. Across the three samples, the majority of…

Intercultural Development in the Romanian School System

ERIC Educational Resources Information Center

Chircu, Elena Sorina; Negreanu, Mirela

2010-01-01

The present paper aims to briefly describe the manner in which intercultural education is perceived in the Romanian school system, as well as the solutions that are being proposed (mainly in the form of activities) for reconsidering and strengthening interculturality as a dimension of education. We report on the results of semi-structured…

Multicultural Group Work on Field Excursions to Promote Student Teachers' Intercultural Competence

ERIC Educational Resources Information Center

Brendel, Nina; Aksit, Fisun; Aksit, Selahattin; Schrüfer, Gabriele

2016-01-01

As a response to the intercultural challenges of Geography Education, this study seeks to determine factors fostering intercultural competence of student teachers. Based on a one-week multicultural field excursion of eight German and eight Turkish students in Kayseri (Turkey) on Education for Sustainable Development, we used qualitative interviews…

"Into the Realm of the Politically Incorrect": Intercultural Encounters in a Service-Learning Program

ERIC Educational Resources Information Center

Palpacuer-Lee, Christelle; Curtis, Jessie Hutchison

2017-01-01

Now more than ever, teachers of world languages are encouraged to become intercultural mediators in their communities and classrooms. This study describes the impact of an innovative community-based teacher education program for developing participants' interculturality. Building on narrative methods of investigation, we explore the potential of…

Student Teachers in the Contact Zone: Developing Critical Intercultural "Teacherhood" in Kindergarten Teacher Education

ERIC Educational Resources Information Center

Layne, Heidi; Lipponen, Lasse

2016-01-01

This paper reports on the results of a narrative-grounded investigation of student teachers' intercultural experiences and learning during their teaching practice. Our interest is in the meaning of the intercultural contact zone and how education for diversities is conceptualised and reflected upon in Finnish teacher education. Critical event…

Understanding and Overcoming Pragmatic Failure in Intercultural Communication: From Focus on Speakers to Focus on Hearers

ERIC Educational Resources Information Center

Padilla Cruz, Manuel

2013-01-01

For learners to communicate efficiently in the L2, they must avoid pragmatic failure. In many cases, teachers' praxis centres on the learner's performance in the L2 or his role as a speaker, which neglects the importance of his role as interpreter of utterances. Assuming that, as hearers, learners also have a responsibility to avoid…

Transnational Spanish Language Project.

ERIC Educational Resources Information Center

Gavillan, Eva; And Others

The Transnational Spanish Language Project curriculum is a set of instructional materials designed to enhance intercultural business communication between North American and Spanish American cultures. The curriculum covers three areas: office procedures; banking; and import/export business. Lessons, all in Spanish, are intended for…

The World Hypotheses: Implications for Intercultural Communication Research.

ERIC Educational Resources Information Center

Ting-Toomey, Stella

The "sense making" process structures humans' categorization, perceptual, and expressive processes. These "sense making" references are ultimately derived from four distinct "root metaphors": mechanism or mechanistic thinking (machine), formism or formistic thinking (similarity), organicism or organistic thinking (organic process), and…

Negocier: Une affaire de culture (Negotiating: A Cultural Affair).

ERIC Educational Resources Information Center

Merk, Vincent

1989-01-01

In response to the needs of international businessmen for intercultural negotiation skills, a Dutch university and a Dutch company have launched an initiative with the French embassy promoting cross-cultural communication skills and the understanding of business-related language. (MSE)

"I find it odd that people have to highlight other people's differences - even when there are none": Experiential learning and interculturality in teacher education

NASA Astrophysics Data System (ADS)

Dervin, Fred

2017-02-01

This article examines the role of experiential learning in developing intercultural competences in the context of teacher education in Finland. Local and foreign students studying to become teachers were asked to write five short narratives each about meaningful intercultural encounters they experienced prior to enrolling in an intercultural course. Based on these narratives, the author analyses the potential overlap between the way the students reflect on and interpret these encounters and an understanding of interculturality which concentrates on the construction of self- other and social justice. The discourse analysis of the students' narratives shows that in most cases, important intercultural learning seems to have already taken place before these students embarked on the course. The article ends with a discussion of the importance of starting from this observation in teacher education and of providing the student teachers with theoretical tools and methods which can support them in expanding their understanding of interculturality in their job as teachers.

Exploring Intercultural Competence in Teacher Education: A Comparative Study between Science and Foreign Language Teacher Trainers

ERIC Educational Resources Information Center

Akpinar, Kadriye Dilek; Ünaldi, Ihsan

2014-01-01

This study investigated the intercultural outcomes of short-term study visit programs for Foreign Language and Science teacher trainers. A mixed method including quantitative and qualitative data was used to compare the differences between the two groups' intercultural development in terms of their study field. Fantini's questionnaire was used for…

Meeting Styles for Intercultural Groups. Occasional Papers in Intercultural Learning No. 7.

ERIC Educational Resources Information Center

Olsson, Micael

Intended to help those interested in developing ways of coping effectively with the wide variety of meeting and decision-making styles that are available throughout the world, the booklet integrates a number of ideas and approaches discussed at a recent convention of the Society of Intercultural Education, Training, and Research (SIETAR). An…

The Mediating Role of Intercultural Wonderment: Connecting Programmatic Components to Global Outcomes in Study Abroad

ERIC Educational Resources Information Center

Engberg, Mark E.; Jourian, T. J.; Davidson, Lisa M.

2016-01-01

This study examines the mediating role of intercultural wonderment in relation to students' development of a global perspective. We utilize both confirmatory factor analysis and structural equation modeling to validate the intercultural wonderment construct and test the direct and indirect effects of the structural pathways in the model,…

Terminology, a Translational Discipline.

ERIC Educational Resources Information Center

Ahrens, Helga

1994-01-01

Discusses the importance of qualified terminology and its implications for terminological activity. Argues that students have to learn how to organize their terminological activity. Suggests that translation is a special kind of intercultural communication and is an indispensable part of translational action. Argues that terminology be examined…

Saying Please: Pragmalinguistic Failure in English Interaction.

ERIC Educational Resources Information Center

White, Ron

1993-01-01

Attempts at being polite can fail through unwitting violation of speech act rules (SARs). Several situations illustrate the use of "please" by Japanese users of English. The question of whose SARs should apply in intercultural communication in English is addressed. (Contains 13 references.) (Author)

Politics and Pragmatics in the Crosscultural Management of "Rapport"

ERIC Educational Resources Information Center

Crawshaw, Robert; Harrison, Julia

2007-01-01

This paper examines the sociopragmatic character of intercultural communication between English Language Assistants (ELAs) and their "mentors" in French primary and secondary schools. With reference to Levinson's notion of "activity type", it argues that judgements by mentors as to what constitutes "allowable…

Strategies for Promoting Pluralism in Education and the Workplace.

ERIC Educational Resources Information Center

Welch, Lynne Brodie, Ed.; Cleckley, Betty Jane, Ed.; McClure, Marilyn, Ed.

The following papers are included: "Multiculturalism: A Matter of Essentiality" (Betty Jane Cleckley assisted by Boyd Evans and Jonathan Porter); "A Deconstructionist Approach to Multicultural Education" (Susan Marnell Weaver); "Intercultural Communication Competence: A Strategy for a Multicultural Campus" (Bertram W.…

Raising Global Citizens: Focus on Cultural Competency

ERIC Educational Resources Information Center

Koprucu, Sirin

2009-01-01

Corporate leaders of high-growth initiative employment sectors, such as advanced manufacturing, aerospace, automotive, biotechnology, health care, hospitality, information technology, and homeland security, are not the only ones who list intercultural communication and management skills as business requisites. The entrepreneurs who are expected to…

Collections and Services for the Spanish-Speaking: Accessibility.

ERIC Educational Resources Information Center

Marquis, Solina Kasten

2003-01-01

Discusses making public library collections accessible to Spanish-speaking users and describes the consequences that can result from inattention to linguistic and cultural accessibility. Topics include cataloging issues and solutions; labeling; shelving; signage; electronic access; Spanish language training for staff; intercultural communication;…

Do You Talk to Your Teacher with that Mouth? "F*ck: A Documentary" and Profanity as a Teaching Tool in the Communication Classroom

ERIC Educational Resources Information Center

Sobre-Denton, Miriam; Simonis, Jana

2012-01-01

The infamous word "fuck" has become one of the most powerful words in the English language. The current research project explores the relationship between language and cultural norms in the university classroom through an analysis of the use of a documentary film on the word "fuck" as a teaching tool in intercultural communication classes. For the…

Developing Intercultural Science Education in Ecuador

ERIC Educational Resources Information Center

Schroder, Barbara

2008-01-01

This article traces the recent development of intercultural science education in Ecuador. It starts by situating this development within the context of a growing convergence between Western and indigenous sciences. It then situates it within the larger historical, political, cultural, and educational contexts of indigenous communities in Ecuador,…

Towards the Development of Intercultural Competence Skills: A Pedagogical Experience with Pre-Service Teachers

ERIC Educational Resources Information Center

Ramos Holguín, Bertha

2013-01-01

Although interculturality has been the focus of several studies which reveal a tendency to include an understanding of students' home culture and cultures around the world in the English language classes, few studies focus on the inclusion of an intercultural component in a class different from the English one. This article aims to share a…

You Just Want to Be Like that Teacher: Modelling and Intercultural Competence in Young Language Learners

ERIC Educational Resources Information Center

Moloney, Robyn

2008-01-01

Language teachers are called upon to understand both the nature of students' intercultural competence and their own role in its development. Limited research attention has been paid to the relationship between the types of behaviour that language teachers model and the intercultural competence their students acquire. This article reports on a case…

Sharing the true stories: improving communication between Aboriginal patients and healthcare workers.

PubMed

Cass, Alan; Lowell, Anne; Christie, Michael; Snelling, Paul L; Flack, Melinda; Marrnganyin, Betty; Brown, Isaac

2002-05-20

To identify factors limiting the effectiveness of communication between Aboriginal patients with end-stage renal disease and healthcare workers, and to identify strategies for improving communication. Qualitative study, gathering data through (a) videotaped interactions between patients and staff, and (b) in-depth interviews with all participants, in their first language, about their perceptions of the interaction, their interpretation of the video record and their broader experience with intercultural communication. A satellite dialysis unit in suburban Darwin, Northern Territory. The interactions occurred between March and July 2001. Aboriginal patients from the Yolngu language group of north-east Arnhem Land and their medical, nursing and allied professional carers. Factors influencing the quality of communication. A shared understanding of key concepts was rarely achieved. Miscommunication often went unrecognised. Sources of miscommunication included lack of patient control over the language, timing, content and circumstances of interactions; differing modes of discourse; dominance of biomedical knowledge and marginalisation of Yolngu knowledge; absence of opportunities and resources to construct a body of shared understanding; cultural and linguistic distance; lack of staff training in intercultural communication; and lack of involvement of trained interpreters. Miscommunication is pervasive. Trained interpreters provide only a partial solution. Fundamental change is required for Aboriginal patients to have significant input into the management of their illness. Educational resources are needed to facilitate a shared understanding, not only of renal physiology, disease and treatment, but also of the cultural, social and economic dimensions of the illness experience of Aboriginal people.

Co-Curricular Activity-Based Intercultural Competence Development: Students' Outcome of Internationalisation at Universities

ERIC Educational Resources Information Center

Huang, Lihe

2017-01-01

Institutional internationalisation is regarded as an important aspect in today's higher education development. This paper first argues that the development of intercultural competence should be considered as an important students' outcome of institutional internationalisation. It is believed that English teaching and related activities are easily…

Applying the Kirkpatrick Model: Evaluating an "Interaction for Learning Framework" Curriculum Intervention

ERIC Educational Resources Information Center

Paull, Megan; Whitsed, Craig; Girardi, Antonia

2016-01-01

Global perspectives and interpersonal and intercultural communication competencies are viewed as a priority within higher education. For management educators, globalisation, student mobility and widening pathways present numerous challenges, but afford opportunities for curriculum innovation. The "Interaction for Learning Framework"…

[Intercultural aspects of medical care for undocumented migrants].

PubMed

Cerda-Hegerl, Patricia

2008-01-01

In view of the cultural diversity in German society today, the time has long since come when medical care must adjust to its new clientele. This article provides an overview for doctors, medical personnel and psychologists of approaches, backgrounds and networks of migration to Germany, in particular over the little known undocumented migration. This migration has steadily increased in recent years. The author deals with the circumstances which create psychological problems for migrants and what happens when migrants living in this shadow world fall ill. In addition, the article offers an agenda for interculturally competent action in caring for documented and undocumented migrants. Dimensions of cultural differences such as collectivism versus individualism (most of the countries of origin of these migrants in Germany with or without documents are collectivistic) are explained along with differences in styles of communication. The following styles with their impact in actual practice are analyzed: indirect versus direct communication; emotional control versus expressiveness; functionalism versus relationship orientation.

Physician-perceived contradictions in end-of-life communication: toward a self-report measurement scale.

PubMed

Amati, Rebecca; Hannawa, Annegret F

2015-01-01

Communication is undoubtedly a critical element of competent end-of-life care. However, physicians commonly lack communication skills in this particular care context. Theoretically grounded, evidence-based guidelines are needed to enhance physicians' communication with patients and their families in this important time of their lives. To address this need, this study tests and validates a Contradictions in End-of-Life Communication (CEOLC) scale, which disentangles the relational contradictions physicians commonly experience when communicating with end-of-life patients. Exploratory factors analysis confirmed the presence of eight physician-perceived dialectical tensions, reflecting three latent factors of (1) integration, (2) expression, and (3) dominance. Furthermore, a number of significant intercultural differences were found in cross-cultural comparisons of the scale in U.S., Swiss, and Italian physician samples. Thus, this investigation introduces a heuristic assessment tool that aids a better understanding of the dialectical contradictions physicians experience in their interactions with end-of-life patients. The CEOLC scale can be used to gather empirical evidence that may eventually support the development of evidence-based guidelines and skills training toward improved end-of-life care.

On A Project Work for International Students Paired with Japanese Partners in a Summer Intensive Japanese Program for Science and Technology

NASA Astrophysics Data System (ADS)

Fudano, Hiroko

A project work in which learners of a foreign language engage in a task with the native speakers is one of the effective ways to bring in ample real communication opportunities to a classroom. This scheme also gives both parties meaningful experiences for intercultural understanding. This paper reports a “Pythagoras” machine production project in which international students were paired up with Japanese students as a part of a Japanese for science and technology course in a summer intensive program. Based on the participants‧ course evaluation data, the paper also discusses the effectiveness of the project for Japanese language learning and for promoting intercultural understanding.

Development cooperation as methodology for teaching social responsibility to engineers

NASA Astrophysics Data System (ADS)

Lappalainen, Pia

2011-12-01

The role of engineering in promoting global well-being has become accentuated, turning the engineering curriculum into a means of dividing well-being equally. The gradual fortifying calls for humanitarian engineering have resulted in the incorporation of social responsibility themes in the university curriculum. Cooperation, communication, teamwork, intercultural cooperation, sustainability, social and global responsibility represent the socio-cultural dimensions that are becoming increasingly important as globalisation intensifies the demands for socially and globally adept engineering communities. This article describes an experiment, the Development Cooperation Project, which was conducted at Aalto University in Finland to integrate social responsibility themes into higher engineering education.

"I Find It Odd That People Have to Highlight Other People's Differences--Even When There Are None": Experiential Learning and Interculturality in Teacher Education

ERIC Educational Resources Information Center

Dervin, Fred

2017-01-01

This article examines the role of experiential learning in developing intercultural competences in the context of teacher education in Finland. Local and foreign students studying to become teachers were asked to write five short narratives each about meaningful intercultural encounters they experienced prior to enrolling in an intercultural…

AF Security Forces and Building Partner Capacity Examining Cultural Competency as a Force Enabler

DTIC Science & Technology

2017-02-03

key leaders taking on these missions across any foreign culture. The concept of “cultural mindfulness ” alone would be a prudent tool to any BPC...team member executing key leader engagements. “ Mindfulness refers to the heightened awareness of our own thinking patterns, affective reactions, and...New York: McGraw Hill. Pp. 5-11. Ting-Toomey, Stella. 1999. “ Mindful Intercultural Verbal Communication.” Communicating Across Cultures. New

Un Projet d'actions educatives binational? Une pratique de communication interculturelle liee a l'amenagement de nouveaux espaces educatifs (A Binational Educational Action Project? An Exercise in Intercultural Communication Tied to the Preparation of New Educational Spaces).

ERIC Educational Resources Information Center

Alix, Christian; Petit, Rene

1983-01-01

A program involving one French and two German secondary schools in an interdisciplinary program featuring a bicultural teaching team is described and a project focusing on habitat and lifestyle is used for illustration. Issues of program administration and coordination are also discussed. (MSE)

INTERACT: Building a Virtual Community of Practice to Enhance Teachers' Intercultural Professional Development

ERIC Educational Resources Information Center

Hajisoteriou, Christina; Karousiou, Christiana; Angelides, Panayiotis

2018-01-01

This project focuses on the design and implementation of an online professional development platform tailored to teachers' needs to improve and promote their intercultural knowledge. Drawing upon the framework of virtual communities of practice, the project escapes from traditional professional development programmes. Although a total of 103…

Using Service-Learning as a Tool to Develop Intercultural Understanding

ERIC Educational Resources Information Center

Foster, April A. Mattix; Cunningham, Heather B.; Wrightsman, Karen R.

2015-01-01

Service-learning provides a wide range of opportunities for students to develop intercultural understanding. As a practice, service-learning has the potential to strengthen the development of student attitudes that support collaboration between people of different cultural groups. The purpose of this qualitative study was to examine the ways in…