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Sample records for express service

  1. 78 FR 18376 - Promotional Rates for Global Express Guaranteed Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-03-26

    ... From the Federal Register Online via the Government Publishing Office POSTAL SERVICE Promotional Rates for Global Express Guaranteed Service AGENCY: Postal Service\\TM\\. ACTION: Notice of Promotional Rates. SUMMARY: The Postal Service gives notice of promotional rates for Global Express Guaranteed...

  2. EXPRESS Service to the International Space Station: EXPRESS Pallet

    NASA Technical Reports Server (NTRS)

    Primm, Lowell; Bergmann, Alan

    1998-01-01

    The International Space Station (ISS) will be the ultimate scientific accomplishment in the history of NASA, with its primary objective of providing unique scientific investigation opportunities. This objective is the basis for the creation of the EXPRESS Pallet System (ExPs). The EXPRESS Pallet will provide extremal/unpressurized accommodations for a wide variety of external users. The payload developers represent many science disciplines, including earth observation, communications, solar and deep space viewing, long-term exposure, and many others. The EXPRESS Pallet will provide a mechanism to maximum utilization of the limited ISS unpressurized payload volume, standard physical payload interfaces for users, a standard integration template for users and the capability to changeout payloads on-orbit. The EXPRESS Pallet provides access to Ram, Wake, Starboard, Port, Nadir, Zenith and Earth Limb for exposure and viewing. 'Me ExPs consists of the Pallet structure, payload Adapters, and a subsystem assembly which includes data controller, power distribution and conversion, and Extra Vehicular Robotics/Extra-Vehicular Activity systems.

  3. Mentoring students in writing: "gourmet express" versus "fast food service".

    PubMed

    Sorrell, J M; Brown, H N

    1991-06-01

    Is writing a process or a product? To be an effective and an efficient mentor in the writing process, the answer must be "Both!" The final written manuscript is important, but the process by which the student learns to produce that manuscript is equally important. A graduate student recently remarked to one of the authors: "How did you learn to write? I don't remember anyone ever talking to me before about how to write. Professors seem to feel I should already know how." When writing is thought of as a cognitive process, rather than a static product, the benefits to be gained from coaching this process become evident. Many students are hungry for information about becoming better writers. Too often we offer them the "fast food service" approach, concentrating on the appearance of the final product, rather than the potential benefits to be gained in the preparation of the product. It is by mentoring students in both the process and product aspects of writing that nurse educators can realize the satisfaction of moving away from "fast food service" and investing their energies in the "gourmet express" approach, where the emphasis is not only on helping students learn to write, but also helping them use writing to learn.

  4. A Methodology for the Development of RESTful Semantic Web Services for Gene Expression Analysis

    PubMed Central

    Guardia, Gabriela D. A.; Pires, Luís Ferreira; Vêncio, Ricardo Z. N.; Malmegrim, Kelen C. R.; de Farias, Cléver R. G.

    2015-01-01

    Gene expression studies are generally performed through multi-step analysis processes, which require the integrated use of a number of analysis tools. In order to facilitate tool/data integration, an increasing number of analysis tools have been developed as or adapted to semantic web services. In recent years, some approaches have been defined for the development and semantic annotation of web services created from legacy software tools, but these approaches still present many limitations. In addition, to the best of our knowledge, no suitable approach has been defined for the functional genomics domain. Therefore, this paper aims at defining an integrated methodology for the implementation of RESTful semantic web services created from gene expression analysis tools and the semantic annotation of such services. We have applied our methodology to the development of a number of services to support the analysis of different types of gene expression data, including microarray and RNASeq. All developed services are publicly available in the Gene Expression Analysis Services (GEAS) Repository at http://dcm.ffclrp.usp.br/lssb/geas. Additionally, we have used a number of the developed services to create different integrated analysis scenarios to reproduce parts of two gene expression studies documented in the literature. The first study involves the analysis of one-color microarray data obtained from multiple sclerosis patients and healthy donors. The second study comprises the analysis of RNA-Seq data obtained from melanoma cells to investigate the role of the remodeller BRG1 in the proliferation and morphology of these cells. Our methodology provides concrete guidelines and technical details in order to facilitate the systematic development of semantic web services. Moreover, it encourages the development and reuse of these services for the creation of semantically integrated solutions for gene expression analysis. PMID:26207740

  5. A Methodology for the Development of RESTful Semantic Web Services for Gene Expression Analysis.

    PubMed

    Guardia, Gabriela D A; Pires, Luís Ferreira; Vêncio, Ricardo Z N; Malmegrim, Kelen C R; de Farias, Cléver R G

    2015-01-01

    Gene expression studies are generally performed through multi-step analysis processes, which require the integrated use of a number of analysis tools. In order to facilitate tool/data integration, an increasing number of analysis tools have been developed as or adapted to semantic web services. In recent years, some approaches have been defined for the development and semantic annotation of web services created from legacy software tools, but these approaches still present many limitations. In addition, to the best of our knowledge, no suitable approach has been defined for the functional genomics domain. Therefore, this paper aims at defining an integrated methodology for the implementation of RESTful semantic web services created from gene expression analysis tools and the semantic annotation of such services. We have applied our methodology to the development of a number of services to support the analysis of different types of gene expression data, including microarray and RNASeq. All developed services are publicly available in the Gene Expression Analysis Services (GEAS) Repository at http://dcm.ffclrp.usp.br/lssb/geas. Additionally, we have used a number of the developed services to create different integrated analysis scenarios to reproduce parts of two gene expression studies documented in the literature. The first study involves the analysis of one-color microarray data obtained from multiple sclerosis patients and healthy donors. The second study comprises the analysis of RNA-Seq data obtained from melanoma cells to investigate the role of the remodeller BRG1 in the proliferation and morphology of these cells. Our methodology provides concrete guidelines and technical details in order to facilitate the systematic development of semantic web services. Moreover, it encourages the development and reuse of these services for the creation of semantically integrated solutions for gene expression analysis.

  6. A Methodology for the Development of RESTful Semantic Web Services for Gene Expression Analysis.

    PubMed

    Guardia, Gabriela D A; Pires, Luís Ferreira; Vêncio, Ricardo Z N; Malmegrim, Kelen C R; de Farias, Cléver R G

    2015-01-01

    Gene expression studies are generally performed through multi-step analysis processes, which require the integrated use of a number of analysis tools. In order to facilitate tool/data integration, an increasing number of analysis tools have been developed as or adapted to semantic web services. In recent years, some approaches have been defined for the development and semantic annotation of web services created from legacy software tools, but these approaches still present many limitations. In addition, to the best of our knowledge, no suitable approach has been defined for the functional genomics domain. Therefore, this paper aims at defining an integrated methodology for the implementation of RESTful semantic web services created from gene expression analysis tools and the semantic annotation of such services. We have applied our methodology to the development of a number of services to support the analysis of different types of gene expression data, including microarray and RNASeq. All developed services are publicly available in the Gene Expression Analysis Services (GEAS) Repository at http://dcm.ffclrp.usp.br/lssb/geas. Additionally, we have used a number of the developed services to create different integrated analysis scenarios to reproduce parts of two gene expression studies documented in the literature. The first study involves the analysis of one-color microarray data obtained from multiple sclerosis patients and healthy donors. The second study comprises the analysis of RNA-Seq data obtained from melanoma cells to investigate the role of the remodeller BRG1 in the proliferation and morphology of these cells. Our methodology provides concrete guidelines and technical details in order to facilitate the systematic development of semantic web services. Moreover, it encourages the development and reuse of these services for the creation of semantically integrated solutions for gene expression analysis. PMID:26207740

  7. Toddlers' Expressive Vocabulary Outcomes after One Year of Parent-Child Home Program Services

    ERIC Educational Resources Information Center

    Manz, Patricia H.; Bracaliello, Catherine B.; Pressimone, Vanessa J.; Eisenberg, Rachel A.; Gernhart, Amanda C.; Fu, Qiong; Zuniga, Cesar

    2016-01-01

    This quasi-experimental study examined expressive vocabulary outcomes for Parent-Child Home Program (PCHP) toddlers, after one year of home-visiting services. First, this study applied Rasch modelling to establish the construct validity and reliability of a widely used expressive vocabulary measure, as modified for a sample of ethnic and…

  8. 78 FR 40268 - Conway's Bus Service, Inc.-Sale Of Certain Assets-Academy Express, L.L.C.

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-07-03

    ... Surface Transportation Board Conway's Bus Service, Inc.--Sale Of Certain Assets--Academy Express, L.L.C... Transaction. SUMMARY: On June 4, 2013, Conway's Bus Service, Inc. (CBS), and Academy Express, L.L.C. (Academy..., ``Conway's Bus Service.'' According to Applicants, CBS has two other separate and distinct...

  9. 78 FR 55766 - Submission for Review: Civil Service Retirement System Survivor Annuitant Express Pay Application...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-09-11

    ... for Death Benefits, RI 25-51 AGENCY: U.S. Office of Personnel Management. ACTION: 60-day notice and... Annuitant Express Pay Application for Death Benefits, RI 25-51. As required by the Paperwork Reduction Act.... SUPPLEMENTARY INFORMATION: RI 25-51 will be used by the Civil Service Retirement System solely to pay...

  10. Pre-Service Classroom Teachers' Emotional Intelligence and Anger Expression Styles

    ERIC Educational Resources Information Center

    Sahin Baltaci, Hulya; Demir, Kamile

    2012-01-01

    In this study in which the pre-service classroom teachers' emotional intelligence and the ways of their anger expression styles were examined, correlational survey model was used. In total 342 students, 189 of whom were females and 153 of whom were males, constituted the participants of the research. The students are the first year and the senior…

  11. Mars Express Forward Link Capabilities for the Mars Relay Operations Service (MaROS)

    NASA Technical Reports Server (NTRS)

    Allard, Daniel A.; Wallick, Michael N.; Gladden, Roy E.; Wang, Paul

    2012-01-01

    This software provides a new capability for landed Mars assets to perform forward link relay through the Mars Express (MEX) European Union orbital spacecraft. It solves the problem of standardizing the relay interface between lander missions and MEX. The Mars Operations Relay Service (MaROS) is intended as a central point for relay planning and post-pass analysis for all Mars landed and orbital assets. Through the first two phases of implementation, MaROS supports relay coordination through the Odyssey orbiter and the Mars Reconnaissance Orbiter (MRO). With this new software, MaROS now fully integrates the Mars Express spacecraft into the relay picture. This new software generates and manages a new set of file formats that allows for relay request to MEX for forward and return link relay, including the parameters specific to MEX. Existing MEX relay planning interactions were performed via email exchanges and point-to-point file transfers. By integrating MEX into MaROS, all transactions are managed by a centralized service for tracking and analysis. Additionally, all lander missions have a single, shared interface with MEX and do not have to integrate on a mission-by mission basis. Relay is a critical element of Mars lander data management. Landed assets depend largely upon orbital relay for data delivery, which can be impacted by the availability and health of each orbiter in the network. At any time, an issue may occur to prevent relay. For this reason, it is imperative that all possible orbital assets be integrated into the overall relay picture.

  12. Cross-Dataset Analysis and Visualization Driven by Expressive Web Services

    NASA Astrophysics Data System (ADS)

    Alexandru Dumitru, Mircea; Catalin Merticariu, Vlad

    2015-04-01

    . The application offers a set of features to visualize and cross-compare the datasets. Users can select a region of interest in space and time on which an aerosol map layer is plotted. Hovmoeller time-latitude and time-longitude profiles can be displayed by selecting orthogonal cross-sections on the globe. Statistics about the selected dataset are also displayed in different text and plot formats. The datasets can also be cross-compared either by using the delta map tool or the merged map tool. For more advanced users, a WCPS query console is also offered allowing users to process their data with ad-hoc queries and then choose how to display the results. Overall, the user has a rich set of tools that can be used to visualize and cross-compare the aerosol datasets. With our application we have shown how the NASA WorldWind framework can be used to display results processed efficiently - and entirely - on the server side using the expressiveness of the OGC WCPS web-service. The application serves not only as a proof of concept of a new paradigm in working with large geospatial data but also as an useful tool for environmental data analysts.

  13. Services

    ERIC Educational Resources Information Center

    Environmental Science and Technology, 1972

    1972-01-01

    Alphabetical listing of companies which offer analytical sampling and testing services for pollution control and abatement; consultants that also manufacture and distribute products. List of book publishers included. (LK)

  14. 75 FR 18495 - XTO Energy Inc., Cross Timbers Energy Services, Inc., Complainants v. Midcontinent Express...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-04-12

    ... From the Federal Register Online via the Government Publishing Office DEPARTMENT OF ENERGY Federal Energy Regulatory Commission XTO Energy Inc., Cross Timbers Energy Services, Inc., Complainants v.... and Cross Timbers Energy Services, Inc. (Complainants) filed a formal complaint against...

  15. Evaluating the Validity of Simplified Chinese Version of LIWC in Detecting Psychological Expressions in Short Texts on Social Network Services.

    PubMed

    Zhao, Nan; Jiao, Dongdong; Bai, Shuotian; Zhu, Tingshao

    2016-01-01

    The increasing need of automated analyzing web texts especially the short texts on Social Network Services (SNS) brings new demands of computerized text analysis instruments. The psychometric properties are the basis of the extensive use of these instruments such as the Linguistic Inquiry and Word Count (LIWC). For this study, Sina Weibo statuses were analyzed via rater coding and Simplified Chinese version of LIWC (SCLIWC), in order to evaluate the validity of SCLIWC in detecting psychological expressions in Weibo statuses (n = 60) and in identifying the psychological meaning of a single Weibo status (n = 11). Significant correlations between human ratings and SCLIWC scores and the high sensitivities of capturing single statuses with certain expressions identified by raters, proved the validity of SCLIWC in detecting psychological expressions. The results also suggested that, the efficiency of SCLIWC in detecting psychological expressions of SNS short texts could be higher if using status count scoring method, rather than the word count method as the common usage of LIWC. However, SCLIWC may not perform well in identifying the psychological meaning of a single piece of SNS short text because of its over-identification of target expressions. This study provided primary evidence of validity of SCLIWC, as well as the proper way of using it efficiently on SNS short texts. PMID:27322382

  16. Evaluating the Validity of Simplified Chinese Version of LIWC in Detecting Psychological Expressions in Short Texts on Social Network Services

    PubMed Central

    Zhao, Nan; Jiao, Dongdong; Bai, Shuotian; Zhu, Tingshao

    2016-01-01

    The increasing need of automated analyzing web texts especially the short texts on Social Network Services (SNS) brings new demands of computerized text analysis instruments. The psychometric properties are the basis of the extensive use of these instruments such as the Linguistic Inquiry and Word Count (LIWC). For this study, Sina Weibo statuses were analyzed via rater coding and Simplified Chinese version of LIWC (SCLIWC), in order to evaluate the validity of SCLIWC in detecting psychological expressions in Weibo statuses (n = 60) and in identifying the psychological meaning of a single Weibo status (n = 11). Significant correlations between human ratings and SCLIWC scores and the high sensitivities of capturing single statuses with certain expressions identified by raters, proved the validity of SCLIWC in detecting psychological expressions. The results also suggested that, the efficiency of SCLIWC in detecting psychological expressions of SNS short texts could be higher if using status count scoring method, rather than the word count method as the common usage of LIWC. However, SCLIWC may not perform well in identifying the psychological meaning of a single piece of SNS short text because of its over-identification of target expressions. This study provided primary evidence of validity of SCLIWC, as well as the proper way of using it efficiently on SNS short texts. PMID:27322382

  17. Belgian and Turkish Pre-Service Primary School Teachers' Metaphoric Expressions about Mathematics

    ERIC Educational Resources Information Center

    Kiliç, Çigdem; Yanpar Yelken, Tugba

    2013-01-01

    Problem Statement: Recent studies in education have focused on how to handle metaphors as research and evaluation tools. Metaphors have many advantages for researchers, educators and learners with the most important being that they can help educators understand pre-service teachers' thinking and belief systems of mathematics. A study of previous…

  18. Professional Profile of National Health Service Physicians in Greece and Their Self-Expressed Training Needs

    ERIC Educational Resources Information Center

    Kyriopoulos, John; Gregory, Susan; Georgoussi, Eugenia; Dolgeras, Apostolos

    2003-01-01

    Introduction: Continuing medical education is not yet mandatory in Greece, but an increasing number of training courses is becoming available. In recent years, 32 training centers have been accredited. Method: A postal survey of a national sample of 500 National Health Service doctors, weighted toward hospitals with accredited training centers,…

  19. Genetic expression programming-based DBA for enhancing peer-assisted music-on-demand service in EPON

    NASA Astrophysics Data System (ADS)

    Liem, Andrew Tanny; Hwang, I.-Shyan; Nikoukar, AliAkbar; Lee, Jhong-Yue

    2015-03-01

    Today, the popularity of peer-assisted music-on-demand (MoD) has increased significantly worldwide. This service allows users to access large music library tracks, listen to music, and share their playlist with other users. Unlike the conventional voice traffic, such an application maintains music quality that ranges from 160 kbps to 320 kbps, which most likely consumes more bandwidth than other traffics. In the access network, Ethernet passive optical network (EPON) is one of the best candidates for delivering such a service because of being cost-effective and with high bandwidth. To maintain music quality, a stutter needs to be prevented because of either network effects or when the due user was not receiving enough resources to play in a timely manner. Therefore, in this paper, we propose two genetic expression programming (GEP)-based dynamic bandwidth allocations (DBAs). The first DBA is a generic DBA that aims to find an optimum formula for voice, video, and data services. The second DBA aims to find optimum formulas so that Optical Line Terminal (OLT) can satisfy not only the voice and Peer-to-Peer (P2P) MoD traffics but also reduce the stutter. Optical Network Unit (ONU) traits such as REPORT and GATE messages, cycle time, and mean packet delay are set to be predictor variables. Simulation results show that our proposed DBAs can satisfy the voice and P2P MoD services packet delay and monitor other overall system performances such as expedited forwarding (EF) jitter, packet loss, bandwidth waste, and system throughputs.

  20. [Adolescent clients of primary health care services. How do they live? Why do they seek help, and how do they express themselves?].

    PubMed

    Palazzo, Lílian dos Santos; Béria, Jorge Umberto; Tomasi, Elaine

    2003-01-01

    The objective of this study was to characterize adolescent clients of community-based primary health care services in order to understand: 1) how they express themselves when they seek medical help; 2) the health care they receive; and 3) key social and family factors. Among 35 urban primary care services belonging to the municipal public health department in Pelotas, Rio Grande do Sul State, Brazil, 10 were randomly selected, and all individuals between 13 and 19 years of age who had previously had an appointment with a non-psychiatric physician were interviewed during a three-month period (n = 463). Use of the services has more of a more curative than preventive focus. Males seek medical help less frequently and mainly due to physical complaints. Females tend to express themselves on the basis of sexual problems. Few adolescents expressed their emotional problems, although some mentioned family and school problems as well as stressful situations. PMID:14999332

  1. Change over a service learning experience in science undergraduates' beliefs expressed about elementary school students' ability to learn science

    NASA Astrophysics Data System (ADS)

    Goebel, Camille A.

    This longitudinal investigation explores the change in four (3 female, 1 male) science undergraduates' beliefs expressed about low-income elementary school students' ability to learn science. The study sought to identify how the undergraduates in year-long public school science-teaching partnerships perceived the social, cultural, and economic factors affecting student learning. Previous service-learning research infrequently focused on science undergraduates relative to science and society or detailed expressions of their beliefs and field practices over the experience. Qualitative methodology was used to guide the implementation and analysis of this study. A sample of an additional 20 science undergraduates likewise involved in intensive reflection in the service learning in science teaching (SLST) course called Elementary Science Education Partners (ESEP) was used to examine the typicality of the case participants. The findings show two major changes in science undergraduates' belief expressions: (1) a reduction in statements of beliefs from a deficit thinking perspective about the elementary school students' ability to learn science, and (2) a shift in the attribution of students, underlying problems in science learning from individual-oriented to systemic-oriented influences. Additional findings reveal that the science undergraduates perceived they had personally and profoundly changed as a result of the SLST experience. Changes include: (1) the gain of a new understanding of others' situations different from their own; (2) the realization of and appreciation for their relative positions of privilege due to their educational background and family support; (3) the gain in ability to communicate, teach, and work with others; (4) the idea that they were more socially and culturally connected to their community outside the university and their college classrooms; and (5) a broadening of the way they understood or thought about science. Women participants stated

  2. Express

    Integrated Risk Information System (IRIS)

    Express ; CASRN 101200 - 48 - 0 Human health assessment information on a chemical substance is included in the IRIS database only after a comprehensive review of toxicity data , as outlined in the IRIS assessment development process . Sections I ( Health Hazard Assessments for Noncarcinogenic Effect

  3. Survival Online: a web-based service for the analysis of correlations between gene expression and clinical and follow-up data

    PubMed Central

    Corradi, Luca; Mirisola, Valentina; Porro, Ivan; Torterolo, Livia; Fato, Marco; Romano, Paolo; Pfeffer, Ulrich

    2009-01-01

    Background Complex microarray gene expression datasets can be used for many independent analyses and are particularly interesting for the validation of potential biomarkers and multi-gene classifiers. This article presents a novel method to perform correlations between microarray gene expression data and clinico-pathological data through a combination of available and newly developed processing tools. Results We developed Survival Online (available at ), a Web-based system that allows for the analysis of Affymetrix GeneChip microarrays by using a parallel version of dChip. The user is first enabled to select pre-loaded datasets or single samples thereof, as well as single genes or lists of genes. Expression values of selected genes are then correlated with sample annotation data by uni- or multi-variate Cox regression and survival analyses. The system was tested using publicly available breast cancer datasets and GO (Gene Ontology) derived gene lists or single genes for survival analyses. Conclusion The system can be used by bio-medical researchers without specific computation skills to validate potential biomarkers or multi-gene classifiers. The design of the service, the parallelization of pre-processing tasks and the implementation on an HPC (High Performance Computing) environment make this system a useful tool for validation on several independent datasets. PMID:19828070

  4. Expressing the sense of the House of Representatives that the United States Postal Service should take all appropriate measures to ensure the continuation of its 6-day mail delivery service.

    THOMAS, 112th Congress

    Rep. Graves, Sam [R-MO-6

    2011-03-02

    03/18/2011 Referred to the Subcommittee on Federal Workforce, U.S. Postal Service, and Labor Policy. (All Actions) Tracker: This bill has the status IntroducedHere are the steps for Status of Legislation:

  5. EXPRESS Pallet Payload Interface Requirements

    NASA Technical Reports Server (NTRS)

    Holt, Alan C.

    2004-01-01

    A viewgraph presentation describing the EXPRESS Pallet Space Station payload interface requirements is shown. The topics include: 1) External Payload Sites; 2) EXPRESS Pallet with Six Payload Envelopes; 3) EXPRESS Pallet in Payload Bay Representative Layout; 4) EXPRESS Pallet Installation SSRMS positions pallet for PAS mating on S3 truss; 5) EXPRESS Pallet Major Components; 6) EXPRESS Pallet Adapter; 7) EXPRESS Pallet Center Location Payload Envelope; 8) Envelope Restriction for EXPRESS Pallet Corner Payload Locations; 9) EXPRESS Pallet-PAS Truss Configuration; and 10) EXPRESS Pallet Payload Services and Specifications.

  6. Focusing on customer service.

    PubMed

    1996-01-01

    This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

  7. Ancillary services

    SciTech Connect

    Hirst, E.; Kirby, B

    1996-01-01

    Ancillary services are those functions performed by electrical generating, transmission, system-control, and distribution-system equipment and people to support the basic services of generating capacity, energy supply, and power delivery. The Federal Energy Regulatory Commission defined ancillary services as ``those services necessary to support the transmission of electric power from seller to purchaser given the obligations of control areas and transmitting utilities within those control areas to maintain reliable operations of the interconnected transmission system.`` FERC identified six ancillary services reactive power and voltage control, loss compensation, scheduling and dispatch, load following, system protection, and energy imbalance. Our earlier work identified 19 ancillary services Here we offer a revised set of seven ancillary services and mention several other services that merit consideration. In preparing its final rule on open-access transmission service, we suggest that FERC consider splitting its system-protection service into its two primary pieces, reliability reserve and supplemental-operating reserve. We also suggest that FERC define more sharply all of the ancillary services. especially load-following reserve and energy imbalance. Finally, we suggest that FERC consider other services and their provision in a restructured electricity industry; these services include black-start capability, time correction, standby service. planning reserve, redispatch. transmission services, power quality, and planning and engineering services.

  8. Outreach and public service

    NASA Technical Reports Server (NTRS)

    Wilson, Harold J.

    1990-01-01

    The Alabama Space Grant Consortium plan for outreach and public service is presented as a model for study and discussion. It is consistent with the objectives of the Space Grant Program and expresses a strong commitment to cooperation between academia, industry, and government.

  9. 33 CFR 20.304 - Service of documents.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... delivery. (iii) Express-courier service that has receipt capability. (2) Default Motion (i) Certified mail, return receipt requested.(ii) Personal delivery. (iii) Express-courier service that has receipt capability. (3) Answer (i) Mail.(ii) Personal delivery. (iii) Express-courier service. (iv) Fax. (4)...

  10. 33 CFR 20.304 - Service of documents.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... delivery. (iii) Express-courier service that has receipt capability. (2) Default Motion (i) Certified mail, return receipt requested.(ii) Personal delivery. (iii) Express-courier service that has receipt capability. (3) Answer (i) Mail.(ii) Personal delivery. (iii) Express-courier service. (iv) Fax. (4)...

  11. 33 CFR 20.304 - Service of documents.

    Code of Federal Regulations, 2014 CFR

    2014-07-01

    ... delivery. (iii) Express-courier service that has receipt capability. (2) Default Motion (i) Certified mail, return receipt requested.(ii) Personal delivery. (iii) Express-courier service that has receipt capability. (3) Answer (i) Mail.(ii) Personal delivery. (iii) Express-courier service. (iv) Fax. (4)...

  12. 33 CFR 20.304 - Service of documents.

    Code of Federal Regulations, 2012 CFR

    2012-07-01

    ... delivery. (iii) Express-courier service that has receipt capability. (2) Default Motion (i) Certified mail, return receipt requested.(ii) Personal delivery. (iii) Express-courier service that has receipt capability. (3) Answer (i) Mail.(ii) Personal delivery. (iii) Express-courier service. (iv) Fax. (4)...

  13. 33 CFR 20.304 - Service of documents.

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... delivery. (iii) Express-courier service that has receipt capability. (2) Default Motion (i) Certified mail, return receipt requested.(ii) Personal delivery. (iii) Express-courier service that has receipt capability. (3) Answer (i) Mail.(ii) Personal delivery. (iii) Express-courier service. (iv) Fax. (4)...

  14. Service Learning as an Expression of Ethics

    ERIC Educational Resources Information Center

    Newman, Julie

    2008-01-01

    The demonstrated willingness of institutions of higher education to contribute to sustainable development is on the rise. Colleges and universities are attempting to integrate principles of sustainability into their operational practices, curriculum, and research priorities. Integrating sustainability into a university requires processes by which…

  15. 14 CFR 302.7 - Service of documents.

    Code of Federal Regulations, 2014 CFR

    2014-01-01

    ... service of any document(s). (b) How service may be made. Service may be made by first class mail, express... corporation, company, firm, or association to be served, or upon the assignee or legal successor of any of the... pursuant to § 302.4(a)(2)(iv). (e) Proof of service. Proof of service of any document shall consist of...

  16. 14 CFR 302.7 - Service of documents.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... service of any document(s). (b) How service may be made. Service may be made by first class mail, express... corporation, company, firm, or association to be served, or upon the assignee or legal successor of any of the... pursuant to § 302.4(a)(2)(iv). (e) Proof of service. Proof of service of any document shall consist of...

  17. 14 CFR 302.7 - Service of documents.

    Code of Federal Regulations, 2011 CFR

    2011-01-01

    ... service of any document(s). (b) How service may be made. Service may be made by first class mail, express... corporation, company, firm, or association to be served, or upon the assignee or legal successor of any of the... pursuant to § 302.4(a)(2)(iv). (e) Proof of service. Proof of service of any document shall consist of...

  18. 14 CFR 302.7 - Service of documents.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... service of any document(s). (b) How service may be made. Service may be made by first class mail, express... corporation, company, firm, or association to be served, or upon the assignee or legal successor of any of the... pursuant to § 302.4(a)(2)(iv). (e) Proof of service. Proof of service of any document shall consist of...

  19. Information Service.

    ERIC Educational Resources Information Center

    Scofield, James

    Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

  20. Leisure Services.

    ERIC Educational Resources Information Center

    Iowa Univ., Iowa City. Recreation Education Program.

    Presented are duplications of the responses given by Leisure Services of the State Technical Institute and Rehabilitation Center (Plainwell, Michigan) as part of a project to collect, share, and compile information about, and techniques in the operation of 18 community action models for recreation services to the disabled. Model programs are…

  1. Cleaning Services.

    ERIC Educational Resources Information Center

    Sharpton, James L.

    This curriculum guide provides cleaning services instructional materials for a ninth- and tenth-grade Coordinated Vocational Education and Training: Home and Community Services program. It includes 2 sections and 11 instructional units. Each unit of instruction consists of eight basic components: performance objectives, teacher activities,…

  2. 76 FR 62000 - Express Mail Domestic Postage Refund Policy and Waiver of Signature

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-10-06

    ... * * * * * 110 Express Mail 113 Prices and Eligibility * * * * * 4.0 Service Features of Express Mail 4.1 General... Cards * * * * * 210 Express Mail 213 Prices and Eligibility * * * * * 4.0 Service Features of Express... Custom Designed service. * * * * * 300 Commercial Flats * * * * * 310 Express Mail 313 Prices...

  3. 77 FR 43867 - Negotiated Service Agreement Amendment

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-07-26

    ... Express Mail & Priority Mail Contract 7. This notice addresses procedural steps associated with the filing... an amendment to the existing Express Mail & Priority Mail Contract 7 subject to this docket.\\1\\ The... Service of Change in Termination Date Pursuant to Amendment to Express Mail & Priority Mail Contract...

  4. 37 CFR 41.106 - Filing and service.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... and reliable as EXPRESS MAIL ®. Electronic service is not permitted without Board authorization. (4... accompanied by a working copy marked “APJ Copy”. (d) Specific filing forms—(1) Filing by mail. A paper filed using the EXPRESS MAIL ® service of the United States Postal Service will be deemed to be filed as...

  5. Refrigeration Servicing.

    ERIC Educational Resources Information Center

    Hamilton, Donald L.; And Others

    This self-study course is designed to familiarize Marine enlisted personnel with the services required to be performed on refrigeration equipment. The course contains four study units. Each study unit begins with a general objective, which is a statement of what the student should learn from the unit. The study units are divided into numbered work…

  6. Testing Services

    NASA Technical Reports Server (NTRS)

    1993-01-01

    Trace Laboratories is an independent testing laboratory specializing in testing printed circuit boards, automotive products and military hardware. Technical information from NASA Tech Briefs and two subsequent JPL Technical Support packages have assisted Trace in testing surface insulation resistance on printed circuit board materials. Testing time was reduced and customer service was improved because of Jet Propulsion Laboratory technical support packages.

  7. Mapping application service into transport service and its QoS assurance issues

    NASA Astrophysics Data System (ADS)

    Yuan, Man; Tang, Shiwei; He, Rui; Hu, Jianping; Ma, Jian

    2005-02-01

    Internet only provides users with best effort services, today, with the development of next generation Internet, next generation Internet will provides users with tremendous services, how to manage these tremendous services and provides users with differentiated services automatically, must be solved for service providers and network providers. A two planes" service management architecture is proposed, the one is application service management based on application plane, and the other is transport service management based on transport plane. In this paper, mapping application service into transport service and issues for QoS are studied, primarily. It is well known that different application services correspond to different QoS requirement during they are transported in network, likewise, the different users need different QoS requirement for the same application service. Therefore, Firstly, application services are classified, and QoS requirement for different application service is studied; secondly, the NPLs(Network Performance Level) are studied, and draw a conclusion, if NPL array corresponding to application service is assured in network, the application service of quality can be assured also. Thirdly, as an interface between application service and transport service can be expressed in policy, thus, mapping application service into transport service can be implemented by configuring the policy. Finally, WFQ (Weighted-Fair-Queue) algorithm is researched primarily based on DiffServ, and several simulation models based on NS2 are designed and different algorithms are simulated, the simulation results show that different application service of quality can be assured by corresponding to scheduling algorithm in DiffServ mechanism model. By means of policy idea, the complicated issues for mapping application services into transport service can be solved, and different scheduling algorithm in DiffServ are fit for different application services" QoS assurance.

  8. Embracing Diversity through Service Learning

    ERIC Educational Resources Information Center

    Gross, Patricia A.; Maloney, Virginia Anne

    2012-01-01

    This study connected secondary-education teacher candidates with diverse populations through community-based service learning activities in the first year of college. Through this experience these students learned more about themselves and most importantly about others. They expressed increased cultural competence that reinforced their desire to…

  9. 78 FR 33865 - Negotiated Service Agreement

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-06-05

    ... From the Federal Register Online via the Government Publishing Office POSTAL REGULATORY COMMISSION Negotiated Service Agreement AGENCY: Postal Regulatory Commission. ACTION: Notice. SUMMARY: The Commission is noticing a recent Postal Service filing concerning an amendment to Express Mail Contract 11. This...

  10. Data Quality Screening Service

    NASA Technical Reports Server (NTRS)

    Strub, Richard; Lynnes, Christopher; Hearty, Thomas; Won, Young-In; Fox, Peter; Zednik, Stephan

    2013-01-01

    A report describes the Data Quality Screening Service (DQSS), which is designed to help automate the filtering of remote sensing data on behalf of science users. Whereas this process often involves much research through quality documents followed by laborious coding, the DQSS is a Web Service that provides data users with data pre-filtered to their particular criteria, while at the same time guiding the user with filtering recommendations of the cognizant data experts. The DQSS design is based on a formal semantic Web ontology that describes data fields and the quality fields for applying quality control within a data product. The accompanying code base handles several remote sensing datasets and quality control schemes for data products stored in Hierarchical Data Format (HDF), a common format for NASA remote sensing data. Together, the ontology and code support a variety of quality control schemes through the implementation of the Boolean expression with simple, reusable conditional expressions as operands. Additional datasets are added to the DQSS simply by registering instances in the ontology if they follow a quality scheme that is already modeled in the ontology. New quality schemes are added by extending the ontology and adding code for each new scheme.

  11. Who's Expressing in "Expressive Writing"?

    ERIC Educational Resources Information Center

    Reed, Janine

    In an attempt to understand what expressive writing means to themselves and to their students, teachers should explore and reflect on various questions regarding expressive writing theories and practices. For many, self-expression is the basis of all serious writing and an important stage in any act of learning, so it is essential to uncover the…

  12. Symbiotic Expressions

    NASA Astrophysics Data System (ADS)

    Bernecky, Robert; Herhut, Stephan; Scholz, Sven-Bodo

    We introduce symbiotic expressions, a method for algebraic simplification within a compiler, in lieu of an SMT solver, such as Yices or the Omega Calculator. Symbiotic expressions are compiler-generated expressions, temporarily injected into a program's abstract syntax tree (AST). The compiler's normal optimizations interpret and simplify those expressions, making their results available for the compiler to use as a basis for decisions about further optimization of the source program. The expressions are symbiotic, in the sense that both parties benefit: an optimization benefits, by using the compiler itself to simplify expressions that have been attached, lamprey-like, to the AST by the optimization; the program being compiled benefits, from improved run-time in both serial and parallel environments.

  13. The Market for Community Services for Older People.

    ERIC Educational Resources Information Center

    Hereford, Russell W.

    The Supportive Services Program for Older Persons is designed to demonstrate that a private market for home and community-based health related services can be developed in response to the demand expressed by older people and their families. The objective of the program is to expand the service options available to older people by letting market…

  14. Moral Reasoning of In-Service and Pre-Service Teachers: A Review of the Research

    ERIC Educational Resources Information Center

    Cummings, Rhoda; Harlow, Steve; Maddux, Cleborne D.

    2007-01-01

    Although concerns about the moral domain of teaching have been expressed for more than 30 years, empirical studies investigating moral reasoning of in-service and pre-service teachers are sparse. Even fewer studies have investigated the effectiveness of educational interventions to advance moral reasoning in these populations. The purpose of this…

  15. The Impact of Service Learning on the Training of Pre-Service Teachers: Analysis from a Physical Education Subject

    ERIC Educational Resources Information Center

    Gil-Gómez, Jesús; Chiva-Bartoll, Óscar; Martí-Puig, Manuel

    2015-01-01

    This paper discusses the effects of the use of service learning in pre-service teachers (PSTs). This methodology has been applied for two academic years at a Spanish university, providing a direct service for children with special educational needs (SEN) through motor and expressive games. We used Butin's model for the analysis of data collected…

  16. Service water assistance program

    SciTech Connect

    Munchausen, J.H.

    1995-09-01

    The Service Water Assistance Program was developed to provide utility service water system engineers with a mechanism to quickly and efficiently address service water issues. Since its inception, its ability to assist utilities has resulted in a reduction in the operations and maintenance costs associated with service water systems and has provided a medium for EPRI awareness of industry service water issues.

  17. Service Learning: Service through Oral History Projects

    ERIC Educational Resources Information Center

    Spivey, Michael

    2005-01-01

    Service learning allows students to learn more about their classroom instruction through involvement with their local community. It is both a service given to the community, as well as a practical way for students to reflect on what they have been studying in class. The author of this article explains a service learning project which will be very…

  18. Obtaining P3P privacy policies for composite services.

    PubMed

    Sun, Yi; Huang, Zhiqiu; Ke, Changbo

    2014-01-01

    With the development of web services technology, web services have changed from single to composite services. Privacy protection in composite services is becoming an important issue. P3P (platform for privacy preferences) is a privacy policy language which was designed for single web services. It enables service providers to express how they will deal with the privacy information of service consumers. In order to solve the problem that P3P cannot be applied to composite services directly, we propose a method to obtain P3P privacy policies for composite services. In this method, we present the definitions of Purpose, Recipient, and Retention elements as well as Optional and Required attributes for P3P policies of composite services. We also provide an instantiation to illustrate the feasibility of the method.

  19. Obtaining P3P privacy policies for composite services.

    PubMed

    Sun, Yi; Huang, Zhiqiu; Ke, Changbo

    2014-01-01

    With the development of web services technology, web services have changed from single to composite services. Privacy protection in composite services is becoming an important issue. P3P (platform for privacy preferences) is a privacy policy language which was designed for single web services. It enables service providers to express how they will deal with the privacy information of service consumers. In order to solve the problem that P3P cannot be applied to composite services directly, we propose a method to obtain P3P privacy policies for composite services. In this method, we present the definitions of Purpose, Recipient, and Retention elements as well as Optional and Required attributes for P3P policies of composite services. We also provide an instantiation to illustrate the feasibility of the method. PMID:25126609

  20. Marketing Youth Services.

    ERIC Educational Resources Information Center

    Dimick, Barbara

    1995-01-01

    Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

  1. Cancer Genetics Services Directory

    MedlinePlus

    ... Services Directory Cancer Prevention Overview Research NCI Cancer Genetics Services Directory This directory lists professionals who provide services related to cancer genetics (cancer risk assessment, genetic counseling, genetic susceptibility testing, ...

  2. Theme: Service Learning.

    ERIC Educational Resources Information Center

    Agricultural Education Magazine, 2001

    2001-01-01

    Twelve theme articles discuss service learning and reflection in agricultural education, student perspective on service learning, Future Farmers of America, character education, intergenerational projects, agricultural communications, and service learning as advocacy. (SK)

  3. Transforming service employees and climate: a multilevel, multisource examination of transformational leadership in building long-term service relationships.

    PubMed

    Liao, Hui; Chuang, Aichia

    2007-07-01

    This longitudinal field study integrates the theories of transformational leadership (TFL) and relationship marketing to examine how TFL influences employee service performance and customer relationship outcomes by transforming both (at the micro level) the service employees' attitudes and (at the macro level) the work unit's service climate. Results revealed that, at the individual level, managers' TFL was positively related to employee service performance, which, in turn, positively predicted customers' expressed intention to maintain a long-term service relationship with the service employee and manager-reported number of the employee's long-term customers measured 9 months later. In addition, the relationship between TFL and employee service performance was partially mediated by employee self-efficacy. Furthermore, store-level TFL was positively associated with store-level service climate, and service climate further enhanced the relationship between individual-level TFL and employee service performance. PMID:17638461

  4. Cancer Genetics Services Directory

    MedlinePlus

    ... Overview–for health professionals Research NCI Cancer Genetics Services Directory This directory lists professionals who provide services related to cancer genetics (cancer risk assessment, genetic ...

  5. Reference and Information Services in Special Libraries.

    ERIC Educational Resources Information Center

    Larson, Signe E.

    1983-01-01

    Describes reference and information services which special libraries may provide in serving clientele, including information services, bibliographic services, online search services, document delivery services, indexing services, abstracting services, publishing and alerting services, translation services, newspaper clipping services, and records…

  6. Estimating Health Services Requirements

    NASA Technical Reports Server (NTRS)

    Alexander, H. M.

    1985-01-01

    In computer program NOROCA populations statistics from National Center for Health Statistics used with computational procedure to estimate health service utilization rates, physician demands (by specialty) and hospital bed demands (by type of service). Computational procedure applicable to health service area of any size and even used to estimate statewide demands for health services.

  7. Service Opportunities for Youths.

    ERIC Educational Resources Information Center

    Heffernan, David; Tarlov, Suzanne

    The emerging youth service movement has reinforced and built on the foundation of service in traditional organizations and focuses on tapping youth talent and energy. Youth service is a concept that has roots in pre-20th century American society. Service programs today increasingly include training, education, prevention, and employment…

  8. Reference Service Policy Statement.

    ERIC Educational Resources Information Center

    Young, William F.

    This reference service policy manual provides general guidelines to encourage reference service of the highest possible quality and to insure uniform practice. The policy refers only to reference service in the University Libraries and is intended for use in conjunction with other policies and procedures issued by the Reference Services Division.…

  9. SHARING EDUCATIONAL SERVICES.

    ERIC Educational Resources Information Center

    Catskill Area Project in Small School Design, Oneonta, NY.

    SHARED SERVICES, A COOPERATIVE SCHOOL RESOURCE PROGRAM, IS DEFINED IN DETAIL. INCLUDED IS A DISCUSSION OF THEIR NEED, ADVANTAGES, GROWTH, DESIGN, AND OPERATION. SPECIFIC PROCEDURES FOR OBTAINING STATE AID IN SHARED SERVICES, EFFECTS OF SHARED SERVICES ON THE SCHOOL, AND HINTS CONCERNING SHARED SERVICES ARE DESCRIBED. CHARACTERISTICS OF THE SMALL…

  10. Implementing Service Learning.

    ERIC Educational Resources Information Center

    Degelman, Charles, Ed.

    1999-01-01

    This theme issue of "Service-Learning Network" explores some challenges and rewards of integrating service learning into school and community culture. The lead article, "Integrating Community Service Learning with School Culture" (Sheldon Berman), surveys the integration of community service learning in the culture of school reform. "Program…

  11. Gene Express Inc.

    PubMed

    Saccomanno, Colette F

    2006-07-01

    Gene Express, Inc. is a technology-licensing company and provider of Standardized Reverse Transcription Polymerase Chain Reaction (StaRT-PCR) services. Designed by and for clinical researchers involved in pharmaceutical, biomarker and molecular diagnostic product development, StaRT-PCR is a unique quantitative and standardized multigene expression measurement platform. StaRT-PCR meets all of the performance characteristics defined by the US FDA as required to support regulatory submissions [101,102] , and by the Clinical Laboratory Improvement Act of 1988 (CLIA) as necessary to support diagnostic testing [1] . A standardized mixture of internal standards (SMIS), manufactured in bulk, provides integrated quality control wherein each native template target gene is measured relative to a competitive template internal standard. Bulk production enables the compilation of a comprehensive standardized database from across multiple experiments, across collaborating laboratories and across the entire clinical development lifecycle of a given compound or diagnostic product. For the first time, all these data are able to be directly compared. Access to such a database can dramatically shorten the time from investigational new drug (IND) to new drug application (NDA), or save time and money by hastening a substantiated 'no-go' decision. High-throughput StaRT-PCR is conducted at the company's automated Standardized Expression Measurement (SEM) Center. Currently optimized for detection on a microcapillary electrophoretic platform, StaRT-PCR products also may be analyzed on microarray, high-performance liquid chromatography (HPLC), or matrix-assisted laser desorption/ionization time-of-flight (MALDI-TOF) platforms. SEM Center services deliver standardized genomic data--data that will accelerate the application of pharmacogenomic technology to new drug and diagnostic test development and facilitate personalized medicine.

  12. Innovations in service learning: a novel program for community service at NYU School of Medicine

    PubMed Central

    Herlihy, Nola Seta; Brown, Christina

    2015-01-01

    Problem As NYU medical students, the authors determined that there was no structured form of service learning in their curriculum. They sought to establish a service program that recognizes students for their dedication to community service in both the NYU and NYC communities. Approach In 2012, with the support of the Office of Student Affairs (OSA), the authors created the NYU School of Medicine Community Service Program (CSP). The program tracks and verifies students’ participation in service projects. It sets a goal for students to complete 100 service hours through at least five unique service initiatives. Two reflective essays at the completion of pre-clinical and core clerkship curricula challenge students to express how their service experiences will inform their future careers in medicine. The authors developed an innovative online portal for students to track their service involvement and allow the committee to easily approve hours. They created the Community Service Committee, made up of two representatives from each class year, to be in charge of regulating the program together with the OSA. Outcomes The class of 2015 is the first class to participate; thus far, 13 students have met program requirements. In the classes of 2016 and 2017, 20 and 41 students, respectively, are expected to receive the award. Total participation has significantly increased in successive class years. Next steps The authors seek to gather data on CSP participants’ changing perspectives and hope the program can serve as a model for other schools to build service learning into their curricula. PMID:26387908

  13. An u-Service Model Based on a Smart Phone for Urban Computing Environments

    NASA Astrophysics Data System (ADS)

    Cho, Yongyun; Yoe, Hyun

    In urban computing environments, all of services should be based on the interaction between humans and environments around them, which frequently and ordinarily in home and office. This paper propose an u-service model based on a smart phone for urban computing environments. The suggested service model includes a context-aware and personalized service scenario development environment that can instantly describe user's u-service demand or situation information with smart devices. To do this, the architecture of the suggested service model consists of a graphical service editing environment for smart devices, an u-service platform, and an infrastructure with sensors and WSN/USN. The graphic editor expresses contexts as execution conditions of a new service through a context model based on ontology. The service platform deals with the service scenario according to contexts. With the suggested service model, an user in urban computing environments can quickly and easily make u-service or new service using smart devices.

  14. 50 CFR 221.13 - What are the requirements for service of documents?

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... by express mail or courier service for delivery on the next business day; (3) By sending the document... receipt of the document by close of the next business day. (d) Acknowledgment of service. Any party...

  15. 50 CFR 221.13 - What are the requirements for service of documents?

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... by express mail or courier service for delivery on the next business day; (3) By sending the document... receipt of the document by close of the next business day. (d) Acknowledgment of service. Any party...

  16. 50 CFR 221.13 - What are the requirements for service of documents?

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... by express mail or courier service for delivery on the next business day; (3) By sending the document... receipt of the document by close of the next business day. (d) Acknowledgment of service. Any party...

  17. Evaluation of Innovations in APA Publications Activities. The Case of the Journal Supplement Abstract Service

    ERIC Educational Resources Information Center

    Linder, Darwyn E.; Siegel, Elliot R.

    1976-01-01

    Evaluation findings indicate that the materials accepted by the service are of high quality and comprise a useful information resource for psychologists. An over whelming proportion of users, both authors and subscribers, express satisfaction with the service. (Author/AM)

  18. 78 FR 49292 - Bristol Compressors International, Inc. Including On-Site Leased Workers From Bright Services...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-08-13

    ... Employment and Training Administration Bristol Compressors International, Inc. Including On-Site Leased Workers From Bright Services, Atwork and Express Employment Professionals, Bristol, Virginia; Amended... from Bright Services. The Department's notice of determination was published in the Federal Register...

  19. Grid Enabled Geospatial Catalogue Web Service

    NASA Technical Reports Server (NTRS)

    Chen, Ai-Jun; Di, Li-Ping; Wei, Ya-Xing; Liu, Yang; Bui, Yu-Qi; Hu, Chau-Min; Mehrotra, Piyush

    2004-01-01

    Geospatial Catalogue Web Service is a vital service for sharing and interoperating volumes of distributed heterogeneous geospatial resources, such as data, services, applications, and their replicas over the web. Based on the Grid technology and the Open Geospatial Consortium (0GC) s Catalogue Service - Web Information Model, this paper proposes a new information model for Geospatial Catalogue Web Service, named as GCWS which can securely provides Grid-based publishing, managing and querying geospatial data and services, and the transparent access to the replica data and related services under the Grid environment. This information model integrates the information model of the Grid Replica Location Service (RLS)/Monitoring & Discovery Service (MDS) with the information model of OGC Catalogue Service (CSW), and refers to the geospatial data metadata standards from IS0 19115, FGDC and NASA EOS Core System and service metadata standards from IS0 191 19 to extend itself for expressing geospatial resources. Using GCWS, any valid geospatial user, who belongs to an authorized Virtual Organization (VO), can securely publish and manage geospatial resources, especially query on-demand data in the virtual community and get back it through the data-related services which provide functions such as subsetting, reformatting, reprojection etc. This work facilitates the geospatial resources sharing and interoperating under the Grid environment, and implements geospatial resources Grid enabled and Grid technologies geospatial enabled. It 2!so makes researcher to focus on science, 2nd not cn issues with computing ability, data locztic, processir,g and management. GCWS also is a key component for workflow-based virtual geospatial data producing.

  20. 13 CFR 134.204 - Filing and service requirements.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... network. The sender is responsible for ensuring that e-mail software and file formats are compatible with... the U.S. Postal Service. Mail (except “Express Mail”) is not recommended for time-sensitive...

  1. 75 FR 72686 - Express Mail Open and Distribute and Priority Mail Open and Distribute

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-11-26

    ... September 17, 2010, the Postal Service published a proposed rule in the Federal Register (75 FR 56920-56922... 111 Express Mail Open and Distribute and Priority Mail Open and Distribute AGENCY: Postal Service.\\TM..., or Label 257S, on all Express Mail Open and Distribute containers. The Postal Service is...

  2. Acceptance of Swedish e-health services

    PubMed Central

    Jung, Mary-Louise; Loria, Karla

    2010-01-01

    Objective: To investigate older people’s acceptance of e-health services, in order to identify determinants of, and barriers to, their intention to use e-health. Method: Based on one of the best-established models of technology acceptance, Technology Acceptance Model (TAM), in-depth exploratory interviews with twelve individuals over 45 years of age and of varying backgrounds are conducted. Results: This investigation could find support for the importance of usefulness and perceived ease of use of the e-health service offered as the main determinants of people’s intention to use the service. Additional factors critical to the acceptance of e-health are identified, such as the importance of the compatibility of the services with citizens’ needs and trust in the service provider. Most interviewees expressed positive attitudes towards using e-health and find these services useful, convenient, and easy to use. Conclusion: E-health services are perceived as a good complement to traditional health care service delivery, even among older people. These people, however, need to become aware of the e-health alternatives that are offered to them and the benefits they provide. PMID:21289860

  3. Venture Class Launch Services

    NASA Technical Reports Server (NTRS)

    Wiese, Mark

    2016-01-01

    Provide an introduction to the Launch Services Program, and specifically the strategic initiative that drove the Venture Class Launch Services contracts. Provide information from the VCLS request for proposals, as well as the Agency's CubeSat Launch Initiative.

  4. Emergency Medical Services

    MedlinePlus

    ... and need help right away, you should use emergency medical services. These services use specially trained people ... facilities. You may need care in the hospital emergency room (ER). Doctors and nurses there treat emergencies, ...

  5. Invoices for Online Services.

    ERIC Educational Resources Information Center

    Forrest, Vicki

    1988-01-01

    Review of current billing practices for online services in Great Britain discusses determinants of successful numeric data display; invoice structure; display format; invoice content; display characteristics; and invoice regularity. Sample invoices from several services are included. (three references) (MES)

  6. Managing customer service.

    PubMed

    Paget, Zoe

    2015-02-28

    Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's directors.

  7. The Customer Service Experience.

    ERIC Educational Resources Information Center

    Bell, Chip R.

    2001-01-01

    Discusses ways to embed customer service learning and customer loyalty including making customers think, examining every aspect of customers' service encounters with staff, providing follow-up, making learning fun, and involving customers in your business. (JOW)

  8. Communications and media services

    NASA Technical Reports Server (NTRS)

    Mcculla, James W.; Kukowski, James F.

    1990-01-01

    NASA's internal and external communication methods are reviewed. NASA information services for the media, for the public, and for employees are discussed. Consideration is given to electron information distribution, the NASA TV-audio system, the NASA broadcast news service, astronaut appearances, technology and information exhibits, speaker services, and NASA news reports for internal communications. Also, the NASA worldwide electronic mail network is described and trends for future NASA communications and media services are outlined.

  9. Leadership in Children's Services

    ERIC Educational Resources Information Center

    Booker, Roger

    2012-01-01

    This paper examines the different contexts for leadership in children's services with a particular focus on integrated working. It reviews contemporary theories that appear to offer relevant frameworks for thinking about children's service leadership. It is argued that children's services require leadership at all levels to enable a dynamic,…

  10. Space based OTV servicing

    NASA Technical Reports Server (NTRS)

    Mcallister, J. G.

    1984-01-01

    Space based servicing of an orbit transfer vehicle (OTV) was previously outlined in sufficient detail to arrive at OTV and support system servicing requirements. Needed space station facilities and their functional requirements were identified. The impact of logistics and space serviceable design on the OTV design is detailed herein. RL10 derivative rocket engine inspection task times are enumerated.

  11. Simple Lookup Service

    SciTech Connect

    2013-05-01

    Simple Lookup Service (sLS) is a REST/JSON based lookup service that allows users to publish information in the form of key-value pairs and search for the published information. The lookup service supports both pull and push model. This software can be used to create a distributed architecture/cloud.

  12. Licensing of Children's Services.

    ERIC Educational Resources Information Center

    Terpstra, Jake

    The purpose of licensing is to provide protection in circumstances in which people are vulnerable and to mandate that positive services will be provided. The common denominator of human vulnerability in licensed children's services is the fact that the children are in the care of someone other than their families. Licensed services include family…

  13. Contracting for Services.

    ERIC Educational Resources Information Center

    Jenkins, Robin E.; Nord, Roy

    1982-01-01

    The major steps a college should undertake in contracting for services, including the initial determination as to whether or not contracting is the best way to provide a particular service, are described. Three general activities that apply to decisions about contracting in most circumstances are: investigating service characteristics; identifying…

  14. Holding Services to Account

    ERIC Educational Resources Information Center

    Clegg, J.

    2008-01-01

    Background: Recently, the frequency of audit inspections of health services for people with intellectual disability (ID) in the UK has increased, from occasional inquiries to a systematic audit of all services. From 2008, a process of continuous audit "surveillance" of specialist health services is to be introduced. Similar regimes of inspection…

  15. Learning through Community Service.

    ERIC Educational Resources Information Center

    Powell, Gwynn M.

    2001-01-01

    In implementing community service programs, camps need to develop safe, specific projects. Key planning points for service projects are presented. Risk management considerations specific to community service projects include developing guidelines for camper interaction with the public; discussing first-aid and emergency precautions, including…

  16. Audiology Services Manual.

    ERIC Educational Resources Information Center

    Gallaudet Coll., Washington, DC. Pre-College Programs.

    The manual describes audiology services offered at the Model Secondary School for the Deaf (MSSD). Components are listed for diagnostic services, instructional services, program development, training, and publications. Testing and reporting procedures for MSSD students are outlined. Testing includes pure-tone air conduction testing, tympanometry,…

  17. Linking Service Learning & Standards.

    ERIC Educational Resources Information Center

    Degelman, Charles, Ed.

    2000-01-01

    This theme issue explores the connection between service learning and standards-based education. In the lead article, "Service Learning and Standards: Are They Compatible?" (Brian Loney), an educator applies his extensive experience with Active Citizenship Today, a successful social studies service-learning program, to a representative set of…

  18. Secondary Services in Physics.

    ERIC Educational Resources Information Center

    Cooper, Marianne; Terry, Edward

    The basic characteristics of sixty-nine secondary services in physics were analyzed in terms of sponsorship and distribution by: (1) country of origin, (2) language, (3) age, (4) frequency of publication, (5) subject and geographical coverage and (6) size. The eight major services, in terms of size, are identified. The use of the services by the…

  19. Outreach Library Services.

    ERIC Educational Resources Information Center

    The Bookmark, 1985

    1985-01-01

    Focusing on the theme, Outreach Library Services, the articles in this publication provide a panoramic view of outreach services in eight of the public library systems in New York State. The compilation also contains four papers on special topics. Articles included are: (1) "Not So Trivial: In Pursuit of Outreach Services" (Joan F. Cooke, Finger…

  20. Talking about Customer Service.

    ERIC Educational Resources Information Center

    Talley, Mary; Axelroth, Joan

    2001-01-01

    Discusses customer service in information centers and how to define it. Topics include the effects of competition, that give customers more choices; defining customers, and defining services; communications; physical environment; change, in customers and in technology; measuring customer service; and evaluating policies and procedures. (LRW)

  1. 12 CFR 19.11 - Service of papers.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... service, overnight delivery service, or to the U.S. Post Office for Express Mail delivery; (3) Mailing the papers by first class, registered, or certified mail; or (4) Transmission by electronic media, only if the parties mutually agree. Any papers served by electronic media shall also concurrently be served...

  2. 45 CFR 501.3 - Service of process.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... orders, notices and other papers is received by the Commission. (e) Service by overnight express delivery... 45 Public Welfare 3 2012-10-01 2012-10-01 false Service of process. 501.3 Section 501.3 Public... UNITED STATES, DEPARTMENT OF JUSTICE RULES OF PRACTICE SUBPOENAS, DEPOSITIONS, AND OATHS § 501.3...

  3. 45 CFR 501.3 - Service of process.

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... orders, notices and other papers is received by the Commission. (e) Service by overnight express delivery... 45 Public Welfare 3 2013-10-01 2013-10-01 false Service of process. 501.3 Section 501.3 Public... UNITED STATES, DEPARTMENT OF JUSTICE RULES OF PRACTICE SUBPOENAS, DEPOSITIONS, AND OATHS § 501.3...

  4. 45 CFR 501.3 - Service of process.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... orders, notices and other papers is received by the Commission. (e) Service by overnight express delivery... 45 Public Welfare 3 2010-10-01 2010-10-01 false Service of process. 501.3 Section 501.3 Public... UNITED STATES, DEPARTMENT OF JUSTICE RULES OF PRACTICE SUBPOENAS, DEPOSITIONS, AND OATHS § 501.3...

  5. 45 CFR 501.3 - Service of process.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... orders, notices and other papers is received by the Commission. (e) Service by overnight express delivery... 45 Public Welfare 3 2011-10-01 2011-10-01 false Service of process. 501.3 Section 501.3 Public... UNITED STATES, DEPARTMENT OF JUSTICE RULES OF PRACTICE SUBPOENAS, DEPOSITIONS, AND OATHS § 501.3...

  6. 45 CFR 501.3 - Service of process.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... orders, notices and other papers is received by the Commission. (e) Service by overnight express delivery... 45 Public Welfare 3 2014-10-01 2014-10-01 false Service of process. 501.3 Section 501.3 Public... UNITED STATES, DEPARTMENT OF JUSTICE RULES OF PRACTICE SUBPOENAS, DEPOSITIONS, AND OATHS § 501.3...

  7. CopperCore Service Integration

    ERIC Educational Resources Information Center

    Vogten, Hubert; Martens, Harrie; Nadolski, Rob; Tattersall, Colin; van Rosmalen, Peter; Koper, Rob

    2007-01-01

    In an e-learning environment there is a need to integrate various e-learning services like assessment services, collaboration services, learning design services and communication services. In this article we present the design and implementation of a generic integrative service framework, called CopperCore Service Integration (CCSI). We will…

  8. Face feature processor on mobile service robot

    NASA Astrophysics Data System (ADS)

    Ahn, Ho Seok; Park, Myoung Soo; Na, Jin Hee; Choi, Jin Young

    2005-12-01

    In recent years, many mobile service robots have been developed. These robots are different from industrial robots. Service robots were confronted to unexpected changes in the human environment. So many capabilities were needed to service mobile robot, for example, the capability to recognize people's face and voice, the capability to understand people's conversation, and the capability to express the robot's thinking etc. This research considered face detection, face tracking and face recognition from continuous camera image. For face detection module, it used CBCH algorithm using openCV library from Intel Corporation. For face tracking module, it used the fuzzy controller to control the pan-tilt camera movement smoothly with face detection result. A PCA-FX, which adds class information to PCA, was used for face recognition module. These three procedures were called face feature processor, which were implemented on mobile service robot OMR to verify.

  9. Service quality measurement.

    PubMed

    McAlexander, J H; Kaldenberg, D O; Koenig, H F

    1994-01-01

    Extending the research on service quality in health care, the authors examine the efficacy of four models for measuring service quality and conclude that SERVPERF methods are superior to SERVQUAL methods. Their study found that dental patients' assessments of overall service quality were strongly influenced by assessments of provider performance. Furthermore, an examination into the causal order between perceptions of overall service quality and patient satisfaction reveals such strong reciprocal influences that it's impossible to conclude that one empirically precedes the other. Finally, the authors found that purchase intentions are influenced by both patient satisfaction and patient assessments of overall service quality. PMID:10138734

  10. Spatial services grid

    NASA Astrophysics Data System (ADS)

    Cao, Jian; Li, Qi; Cheng, Jicheng

    2005-10-01

    This paper discusses the concept, key technologies and main application of Spatial Services Grid. The technologies of Grid computing and Webservice is playing a revolutionary role in studying the spatial information services. The concept of the SSG (Spatial Services Grid) is put forward based on the SIG (Spatial Information Grid) and OGSA (open grid service architecture). Firstly, the grid computing is reviewed and the key technologies of SIG and their main applications are reviewed. Secondly, the grid computing and three kinds of SIG (in broad sense)--SDG (spatial data grid), SIG (spatial information grid) and SSG (spatial services grid) and their relationships are proposed. Thirdly, the key technologies of the SSG (spatial services grid) is put forward. Finally, three representative applications of SSG (spatial services grid) are discussed. The first application is urban location based services gird, which is a typical spatial services grid and can be constructed on OGSA (Open Grid Services Architecture) and digital city platform. The second application is region sustainable development grid which is the key to the urban development. The third application is Region disaster and emergency management services grid.

  11. Organization of rehabilitation services.

    PubMed

    Graham, Laura A

    2013-01-01

    In the past 20 years there have been many changes in the way that neurological rehabilitation is delivered worldwide. This is in part a reflection of improved acute medical therapies and intensive care and also related to the development of a more holistic approach to recovery, embracing the principles of the WHO International Classification of Functioning as a model for rehabilitation. Traditionally, rehabilitation services have tended to develop piecemeal according to local resources and need. By definition such services should be driven by a patient-centered approach and thus there is wide variety in service provision nationally and internationally. This chapter describes the background to current service set-ups and provision, exploring models of rehabilitation delivery and common presentations in neurological rehabilitation. Relevant legislation and guidance documents are reviewed. The text provides an overview of different aspects of rehabilitation services including acute and inpatient provision, outpatient services, community-based rehabilitation, residential facilities, and vocational services.

  12. Coproduction of healthcare service.

    PubMed

    Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

    2016-07-01

    Efforts to ensure effective participation of patients in healthcare are called by many names-patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always 'coproduced'. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. PMID:26376674

  13. Coproduction of healthcare service

    PubMed Central

    Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

    2016-01-01

    Efforts to ensure effective participation of patients in healthcare are called by many names—patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always ‘coproduced’. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. PMID:26376674

  14. Satellite Services Workshop, Volume 1

    NASA Technical Reports Server (NTRS)

    1982-01-01

    Key issues associated with the orbital servicing of satellites are examined including servicing spacecraft and equipment, servicing operations, economics, satellite design, docking and berthing, and fluid management.

  15. 77 FR 63898 - New Postal Product; Negotiated Service Agreement

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-10-17

    ... Mail Contract 11 to the competitive product list. This notice addresses procedural steps associated... competitive product list.\\1\\ The Postal Service asserts that Express Mail & Priority Mail Contract 11 is a... Add Express Mail & Priority Mail Contract 11 to Competitive Product List and Notice of Filing...

  16. Transimulation - protein biosynthesis web service.

    PubMed

    Siwiak, Marlena; Zielenkiewicz, Piotr

    2013-01-01

    Although translation is the key step during gene expression, it remains poorly characterized at the level of individual genes. For this reason, we developed Transimulation - a web service measuring translational activity of genes in three model organisms: Escherichia coli, Saccharomyces cerevisiae and Homo sapiens. The calculations are based on our previous computational model of translation and experimental data sets. Transimulation quantifies mean translation initiation and elongation time (expressed in SI units), and the number of proteins produced per transcript. It also approximates the number of ribosomes that typically occupy a transcript during translation, and simulates their propagation. The simulation of ribosomes' movement is interactive and allows modifying the coding sequence on the fly. It also enables uploading any coding sequence and simulating its translation in one of three model organisms. In such a case, ribosomes propagate according to mean codon elongation times of the host organism, which may prove useful for heterologous expression. Transimulation was used to examine evolutionary conservation of translational parameters of orthologous genes. Transimulation may be accessed at http://nexus.ibb.waw.pl/Transimulation (requires Java version 1.7 or higher). Its manual and source code, distributed under the GPL-2.0 license, is freely available at the website.

  17. 7 CFR 800.76 - Prohibited services; restricted services.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 7 Agriculture 7 2010-01-01 2010-01-01 false Prohibited services; restricted services. 800.76..., PACKERS AND STOCKYARD ADMINISTRATION (FEDERAL GRAIN INSPECTION SERVICE), DEPARTMENT OF AGRICULTURE GENERAL REGULATIONS Kinds of Official Services § 800.76 Prohibited services; restricted services. (a)...

  18. 76 FR 4393 - Discover Financial Services Negotiated Service Agreement

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-01-25

    ... Financial Services negotiated service agreement to the market dominant product list. This notice addresses... 3020, et seq., to add a Discover Financial Services (DFS) negotiated service agreement to the market... Data and Request to Add Discover Financial Services Negotiated Service Agreement to the...

  19. Service employees give as they get: internal service as a moderator of the service climate-service outcomes link.

    PubMed

    Ehrhart, Karen Holcombe; Witt, L A; Schneider, Benjamin; Perry, Sara Jansen

    2011-03-01

    We lend theoretical insight to the service climate literature by exploring the joint effects of branch service climate and the internal service provided to the branch (the service received from corporate units to support external service delivery) on customer-rated service quality. We hypothesized that service climate is related to service quality most strongly when the internal service quality received is high, providing front-line employees with the capability to deliver what the service climate motivates them to do. We studied 619 employees and 1,973 customers in 36 retail branches of a bank. We aggregated employee perceptions of the internal service quality received from corporate units and the local service climate and external customer perceptions of service quality to the branch level of analysis. Findings were consistent with the hypothesis that high-quality internal service is necessary for branch service climate to yield superior external customer service quality. PMID:21142340

  20. 75 FR 22689 - Fiscal Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-04-29

    ... Management Service, Financial Accounting and Services Division, Surety Bond Branch, 3700 East-West Highway..., Financial Accounting and Services Division. BILLING CODE 4810-35-M ... Fiscal Service Surety Companies Acceptable on Federal Bonds: Western Bonding Company AGENCY:...

  1. Service-oriented science.

    PubMed

    Foster, Ian

    2005-05-01

    New information architectures enable new approaches to publishing and accessing valuable data and programs. So-called service-oriented architectures define standard interfaces and protocols that allow developers to encapsulate information tools as services that clients can access without knowledge of, or control over, their internal workings. Thus, tools formerly accessible only to the specialist can be made available to all; previously manual data-processing and analysis tasks can be automated by having services access services. Such service-oriented approaches to science are already being applied successfully, in some cases at substantial scales, but much more effort is required before these approaches are applied routinely across many disciplines. Grid technologies can accelerate the development and adoption of service-oriented science by enabling a separation of concerns between discipline-specific content and domain-independent software and hardware infrastructure.

  2. Satellite services system overview

    NASA Technical Reports Server (NTRS)

    Rysavy, G.

    1982-01-01

    The benefits of a satellite services system and the basic needs of the Space Transportation System to have improved satellite service capability are identified. Specific required servicing equipment are discussed in terms of their technology development status and their operative functions. Concepts include maneuverable television systems, extravehicular maneuvering unit, orbiter exterior lighting, satellite holding and positioning aid, fluid transfer equipment, end effectors for the remote manipulator system, teleoperator maneuvering system, and hand and power tools.

  3. MSAT broadcast voice services

    NASA Technical Reports Server (NTRS)

    Jones, John W.

    1995-01-01

    Later this year the MSAT satellite network will be delivering mobile and remote communications throughout North America. Its services include a family of Broadcast Voice Services, the first of which will be MSAT Dispatch Radio, which will extend the features and functionality of terrestrial Specialized Mobile Radio (SMR) to the entire continent. This paper describes the MSAT Broadcast Voice Services in general, and MSAT Dispatch Radio in particular, and provides examples of commercial and government applications.

  4. Trade in health services.

    PubMed

    Chanda, Rupa

    2002-01-01

    In light of the increasing globalization of the health sector, this article examines ways in which health services can be traded, using the mode-wise characterization of trade defined in the General Agreement on Trade in Services. The trade modes include cross- border delivery of health services via physical and electronic means, and cross-border movement of consumers, professionals, and capital. An examination of the positive and negative implications of trade in health services for equity, efficiency, quality, and access to health care indicates that health services trade has brought mixed benefits and that there is a clear role for policy measures to mitigate the adverse consequences and facilitate the gains. Some policy measures and priority areas for action are outlined, including steps to address the "brain drain"; increasing investment in the health sector and prioritizing this investment better; and promoting linkages between private and public health care services to ensure equity. Data collection, measures, and studies on health services trade all need to be improved, to assess better the magnitude and potential implications of this trade. In this context, the potential costs and benefits of trade in health services are shaped by the underlying structural conditions and existing regulatory, policy, and infrastructure in the health sector. Thus, appropriate policies and safeguard measures are required to take advantage of globalization in health services.

  5. Trade in health services.

    PubMed Central

    Chanda, Rupa

    2002-01-01

    In light of the increasing globalization of the health sector, this article examines ways in which health services can be traded, using the mode-wise characterization of trade defined in the General Agreement on Trade in Services. The trade modes include cross- border delivery of health services via physical and electronic means, and cross-border movement of consumers, professionals, and capital. An examination of the positive and negative implications of trade in health services for equity, efficiency, quality, and access to health care indicates that health services trade has brought mixed benefits and that there is a clear role for policy measures to mitigate the adverse consequences and facilitate the gains. Some policy measures and priority areas for action are outlined, including steps to address the "brain drain"; increasing investment in the health sector and prioritizing this investment better; and promoting linkages between private and public health care services to ensure equity. Data collection, measures, and studies on health services trade all need to be improved, to assess better the magnitude and potential implications of this trade. In this context, the potential costs and benefits of trade in health services are shaped by the underlying structural conditions and existing regulatory, policy, and infrastructure in the health sector. Thus, appropriate policies and safeguard measures are required to take advantage of globalization in health services. PMID:11953795

  6. Presence Service in IMS

    PubMed Central

    Petras, David

    2013-01-01

    This paper describes the presence service, which is located in the IP multimedia subsystem. This service allows making many applications for different groups of people. The paper describes differences between a network without the service and with the service. The biggest change is an increased number of transmitted messages. The presence uses some part of the IP multimedia subsystem control layer, which is shown in communication between the user and the server. The paper deals with the number of generated messages depending on the behaviour of the users. This is described by a mathematical model using discrete Markov chains. PMID:23970836

  7. Holding services to account

    PubMed Central

    Clegg, J

    2008-01-01

    Background Recently, the frequency of audit inspections of health services for people with intellectual disability (ID) in the UK has increased, from occasional inquiries to a systematic audit of all services. From 2008, a process of continuous audit ‘surveillance’ of specialist health services is to be introduced. Similar regimes of inspection are in place for social care services. Aim To explore the conceptual positions which inform audit, through detailed examination of the investigation into the learning disability service at Sutton and Merton. Findings Audit is distinct from evaluation because it neither provides opportunities for service staff to give an account of their work nor represents a search for knowledge. Audit investigates adherence to government policy. In ID, audits measure aspirations derived from normalisation, despite research showing that some of these aspirations have not been achieved by any service. As audit consumes significant public resource, it is questionable whether the dominant finding of the Healthcare Commission's investigation into Sutton and Merton, that the ID service was chronically under-funded, represents value for money. Discussion and conclusions While basic checks on minimum standards will always be necessary, service excellence requires not audit but research-driven evaluation. Audits inhibit rather than open-up debate about improving support to people with ID. They impose an ideology, squander resource, and demoralise carers and staff. Evaluations challenge the implicit management-versus-professional binary enacted by audit, and can inform new care systems which make effective use of all those engaged with people with ID. PMID:18498335

  8. 21 CFR 862.1163 - Cardiac allograft gene expression profiling test system.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... HUMAN SERVICES (CONTINUED) MEDICAL DEVICES CLINICAL CHEMISTRY AND CLINICAL TOXICOLOGY DEVICES Clinical Chemistry Test Systems § 862.1163 Cardiac allograft gene expression profiling test system....

  9. 21 CFR 862.1163 - Cardiac allograft gene expression profiling test system.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... HUMAN SERVICES (CONTINUED) MEDICAL DEVICES CLINICAL CHEMISTRY AND CLINICAL TOXICOLOGY DEVICES Clinical Chemistry Test Systems § 862.1163 Cardiac allograft gene expression profiling test system....

  10. 21 CFR 862.1163 - Cardiac allograft gene expression profiling test system.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... HUMAN SERVICES (CONTINUED) MEDICAL DEVICES CLINICAL CHEMISTRY AND CLINICAL TOXICOLOGY DEVICES Clinical Chemistry Test Systems § 862.1163 Cardiac allograft gene expression profiling test system....

  11. 21 CFR 862.1163 - Cardiac allograft gene expression profiling test system.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... HUMAN SERVICES (CONTINUED) MEDICAL DEVICES CLINICAL CHEMISTRY AND CLINICAL TOXICOLOGY DEVICES Clinical Chemistry Test Systems § 862.1163 Cardiac allograft gene expression profiling test system....

  12. 21 CFR 862.1163 - Cardiac allograft gene expression profiling test system.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... HUMAN SERVICES (CONTINUED) MEDICAL DEVICES CLINICAL CHEMISTRY AND CLINICAL TOXICOLOGY DEVICES Clinical Chemistry Test Systems § 862.1163 Cardiac allograft gene expression profiling test system....

  13. America's Service Academies, Your Service Academies

    ERIC Educational Resources Information Center

    Born, Dana H.; Phillips, Andrew T.; Trainor, Timothy E.

    2012-01-01

    The United States Air Force Academy, United States Naval Academy, and United States Military Academy are America's three largest service academies. They are "the" primary undergraduate institutions and commissioning sources that educate and develop the officers who are expected to lead this nation's armed forces. They are special places that have…

  14. Distributed Workflow Service Composition Based on CTR Technology

    NASA Astrophysics Data System (ADS)

    Feng, Zhilin; Ye, Yanming

    Recently, WS-BPEL has gradually become the basis of a standard for web service description and composition. However, WS-BPEL cannot efficiently describe distributed workflow services for lacking of special expressive power and formal semantics. This paper presents a novel method for modeling distributed workflow service composition with Concurrent TRansaction logic (CTR). The syntactic structure of WS-BPEL and CTR are analyzed, and new rules of mapping WS-BPEL into CTR are given. A case study is put forward to show that the proposed method is appropriate for modeling workflow business services under distributed environments.

  15. Serial Services 1992.

    ERIC Educational Resources Information Center

    Shroyer, Andrew; Nanna, Laura

    1992-01-01

    This 1992 price index for serial services presents data on the number of titles, average price, percent of price change, and price indexed to 1977 for the following areas: business; general and humanities; law; science and technology; social sciences; U.S. documents; and H.W. Wilson services. (MES)

  16. Computerized Drug Information Services

    ERIC Educational Resources Information Center

    And Others; Smith, Daniel R.

    1972-01-01

    To compare computerized services in chemistry, pharmacology, toxicology, and clinical medicine of pharmaceutical interest, equivalent profiles were run on magnetic tape files of CA-Condensates," CBAC," Excerpta Medica," MEDLARS" and Ringdoc." The results are tabulated for overlap of services, relative speed of citing references, and unique…

  17. Summer Service, 1963.

    ERIC Educational Resources Information Center

    Brown, Michael J.

    1993-01-01

    The author's experiences in community service at a Quaker summer work camp 30 years ago taught him more about himself than about the community in which he helped. National service needs to include an organizing orientation that allows the strengths of both participants and community members to flourish. (SLD)

  18. Academic Library Reference Services.

    ERIC Educational Resources Information Center

    Batt, Fred

    This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

  19. Hospitality Services Reference Book.

    ERIC Educational Resources Information Center

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This reference book provides information needed by employees in hospitality services occupations. It includes 29 chapters that cover the following topics: the hospitality services industry; professional ethics; organization and management structures; safety practices and emergency procedures; technology; property maintenance and repair; purchasing…

  20. Recreation Service Handicapped Inc.

    ERIC Educational Resources Information Center

    Iowa Univ., Iowa City. Recreation Education Program.

    Presented are duplications of the responses given by Recreation Service Handicapped (Memphis, Tennessee) as part of a project to collect, share, and compile information about, and techniques in the operation of 18 community action models for recreation services to the disabled. Model programs are categorized as consumer, client competency,…

  1. The Call to Service

    ERIC Educational Resources Information Center

    Gray, B. Allison

    2009-01-01

    On January 19, 2009, the day before his historic inauguration, President Obama and his wife, Michelle, commemorated Martin Luther King Day by volunteering for various community service projects around the Washington, DC, area. A record number of Americans also participated in the King Day of Service, joining in over 13,000 projects, more than…

  2. Library Services in Hospitals.

    ERIC Educational Resources Information Center

    Department of Health and Social Security, London (England).

    The memorandum gives guidance to the provision and organization of library services at hospitals both for staff and for patients. It also draws attention to the assistance available from outside sources towards the development and maintenance of these services so hospital authorities may make the most effective use of the available facilities.…

  3. The UKCIS Advisory Service.

    ERIC Educational Resources Information Center

    Bingham, Archie

    1979-01-01

    Describes the free advisory service available to both users and potential users of chemical and biological databases in the United Kingdom and Ireland. Three specific areas are discussed in which queries about Chemical Abstracts Service (CAS) Registry Numbers have been received: isomers, replacing registry numbers, and mixed compounds. (JD)

  4. Adult Day Services

    MedlinePlus

    A Smart Choice Adult Day Services Comparison At-a-Glance 1 Adult Day Services Assisted Living Home Care Nursing Homes Live at home with family ... supervision Nursing care available as needed during the day Flexibility to receive care only on days when ...

  5. Managing customer service.

    PubMed

    Paget, Zoe

    2015-02-28

    Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's directors. PMID:25722341

  6. Sentencing to Community Service.

    ERIC Educational Resources Information Center

    Beha, James; And Others

    Sentencing selected offenders to perform services for the community is becoming an increasingly popular sentencing option for judges. Premised on the notion that a fine and/or jail term is not always in the best interest of society or the offender, many courts have embraced the concept of community service in lieu of the traditional sentences,…

  7. Medical Services Assistant Curriculum.

    ERIC Educational Resources Information Center

    Leeman, Phyllis A.

    Designed to develop 12th-grade multiple competencies courses, this curriculum prepares the student to assist a physician, dentist, or other health professional with the management of a medical office and to perform basic health services procedures. Course descriptions are provided for the two courses in the curriculum: medical services assistant…

  8. Start with Service

    ERIC Educational Resources Information Center

    Riordan, Emily

    2013-01-01

    Community service has become a key part of the high school experience, with students eager to set themselves apart from one another on the path to college or to find opportunities to discover and develop new passions, creativity, and leadership skills. The author discusses The Green Apple Day of Service, an annual event that brings volunteers from…

  9. Marketing Reference Services.

    ERIC Educational Resources Information Center

    Norman, O. Gene

    1995-01-01

    Relates the marketing concept to library reference services. Highlights include a review of the literature and an overview of marketing, including research, the marketing mix, strategic plan, marketing plan, and marketing audit. Marketing principles are applied to reference services through the marketing mix elements of product, price, place, and…

  10. Special Library Services.

    ERIC Educational Resources Information Center

    Ensley, Robert F., Ed.

    1975-01-01

    The September 1975 issue of Illinois Libraries focuses on the needs of the developmentally disabled, physically handicapped, and emotionally disturbed. Articles on library services to the blind and physically handicapped cover standards, services of local public libraries, Library of Congress programs, braille books and sound recordings,…

  11. Inclusive Services Innovation Configuration

    ERIC Educational Resources Information Center

    Holdheide, Lynn R.; Reschly, Daniel J.

    2011-01-01

    Teacher preparation to deliver inclusive services to students with disabilities is increasingly important because of changes in law and policy emphasizing student access to, and achievement in, the general education curriculum. This innovation configuration identifies the components of inclusive services that should be incorporated in teacher…

  12. [Marketing in health service].

    PubMed

    Ameri, Cinzia; Fiorini, Fulvio

    2014-01-01

    The gradual emergence of marketing activities in public health demonstrates an increased interest in this discipline, despite the lack of an adequate and universally recognized theoretical model. For a correct approach to marketing techniques, it is opportune to start from the health service, meant as a service rendered. This leads to the need to analyse the salient features of the services. The former is the intangibility, or rather the ex ante difficulty of making the patient understand the true nature of the performance carried out by the health care worker. Another characteristic of all the services is the extreme importance of the regulator, which means who performs the service (in our case, the health care professional). Indeed the operator is of crucial importance in health care: being one of the key issues, he becomes a part of the service itself. Each service is different because the people who deliver it are different, furthermore there are many variables that can affect the performance. Hence it arises the difficulty in measuring the services quality as well as in establishing reference standards.

  13. Well servicing industry finds

    SciTech Connect

    Moore, S.D

    1989-07-01

    The U.S. well servicing industry showed modest growth last year, continuing a slow recovery that started in 1987. Even with crude oil prices up significantly during the first half of 1989, the year looks destined to be a repeat of 1988 slow but steady growth. According to this annual well servicing survey, U.S. operators spent $2.6 billion for well servicing in 1988 compared with $2.1 billion in 1987, a slight increase of 12%. Expenditures peaked in 1981 at more than $4 billion before bottoming out in 1986 at $1.65 billion. Most well servicing categories included in the PEI survey were down last year from 1987 levels, even though expenditures were up. This anomaly resulted from the service and supply companies' ability to increase prices for their products and services, even though the market for these products and services failed to expand noticeably. Total 1988 well servicing activities covered in this survey recompletions, lift and tubular repairs, remedial stimulation, and abandonment were off compared with 1987, dropping 10% from 415,000 to 372,000 jobs.

  14. Food Service Management

    NASA Technical Reports Server (NTRS)

    Rappole, C. L.; Louvier, S. A.

    1985-01-01

    A study to design a food service system using current technology to serve a small scale Space Station was conducted. The psychological, sociological and nutritional factors affecting feeding in microgravity conditions was investigated. The logistics of the food service system was defined.

  15. Online GIS Service.

    ERIC Educational Resources Information Center

    Cobb, David A.; Olivero, Arlene

    1997-01-01

    Online geographic information system (GIS) services are expanding rapidly as private organizations, government agencies, and libraries are developing Web sites that deliver GIS data, graphics, and metadata. Such services are divided into five categories: graphic snapshots, spatial database catalogs and libraries, map generators, map browsers, and…

  16. Food Service Curriculum.

    ERIC Educational Resources Information Center

    Alaska State Dept. of Education, Juneau. Div. of Adult and Vocational Education.

    This handbook presents a competency-based curriculum that provides information to teachers and administrators planning a secondary food service program in Alaska. The organization of the handbook is similar to the work stations commonly found in food service operations, although some competency areas, such as sanitation and safety and the care and…

  17. Food Service Fundamentals.

    ERIC Educational Resources Information Center

    Marine Corps Inst., Washington, DC.

    Developed as part of the Marine Corps Institute (MCI) correspondence training program, this course on food service fundamentals is designed to provide a general background in the basic aspects of the food service program in the Marine Corps; it is adaptable for nonmilitary instruction. Introductory materials include specific information for MCI…

  18. Cuts endanger more services.

    PubMed

    Evans, Nick

    2016-06-01

    WHEN BARNSLEY council put out its tender for the 0-19 service last autumn, it laid down strict criteria. A ceiling of £4.8 million a year was put on any bids for the service, which incorporates school nursing teams and health visitors. That represented a cut of more than £1 million on the existing contract. PMID:27266736

  19. QSS: Quality Student Services.

    ERIC Educational Resources Information Center

    Grace, Richard E.; Templin, Thomas J.

    1994-01-01

    Examines a university's year-long project within student services designed to improve services for its customers, primarily the student body. Discusses Strategic Quality Measurements (SQM) and outlines the current program's inception. Offers advice to university administrators who may wish to initiate their own SQM program. (RJM)

  20. Young Adult Services Manual.

    ERIC Educational Resources Information Center

    Boegen, Anne, Ed.

    Designed to offer guidelines, ideas and help to those who provide library service to young adults, this manual includes information about the provision of young adult (YA) services in six sections. The first section, which addresses planning and administration, includes a definition of a young adult and a checklist for determining community needs…

  1. Rural Library Service.

    ERIC Educational Resources Information Center

    Vavrek, Bernard; And Others

    1989-01-01

    Five articles present an overview of trends and issues affecting rural libraries. The areas discussed include the status of rural library services; outreach programs; the role of library cooperation in the support of rural library service; the development of rural information centers; and political marketing of the rural library. (CLB)

  2. Marketing family planning services in New Orleans.

    PubMed

    Bertrand, J T; Proffitt, B J; Bartlett, T L

    1987-01-01

    The health care profession is witnessing a shift in focus from the interests and needs of the service provider to those of the potential consumer in an effort to attract and maintain clients. This study illustrates the role that marketing research can play in the development of program strategies, even for relatively small organizations. The study was conducted for Planned Parenthood of Louisiana, a recently organized affiliate that began offering clinical services in May 1984, to provide information on the four Ps of marketing: product, price, place, and promotion. Data from telephone interviews among a random sample of 1,000 women 15-35 years old in New Orleans before the clinic opened confirmed that the need for family planning services was not entirely satisfied by existing service providers. Moreover, it indicated that clinic hours and the cost of services were in line with client interests. The most useful findings for developing the promotional strategy were the relatively low name recognition of Planned Parenthood and a higher-than-expected level of interest that young, low income blacks expressed in using the service.

  3. Marketing family planning services in New Orleans.

    PubMed Central

    Bertrand, J T; Proffitt, B J; Bartlett, T L

    1987-01-01

    The health care profession is witnessing a shift in focus from the interests and needs of the service provider to those of the potential consumer in an effort to attract and maintain clients. This study illustrates the role that marketing research can play in the development of program strategies, even for relatively small organizations. The study was conducted for Planned Parenthood of Louisiana, a recently organized affiliate that began offering clinical services in May 1984, to provide information on the four Ps of marketing: product, price, place, and promotion. Data from telephone interviews among a random sample of 1,000 women 15-35 years old in New Orleans before the clinic opened confirmed that the need for family planning services was not entirely satisfied by existing service providers. Moreover, it indicated that clinic hours and the cost of services were in line with client interests. The most useful findings for developing the promotional strategy were the relatively low name recognition of Planned Parenthood and a higher-than-expected level of interest that young, low income blacks expressed in using the service. PMID:3112854

  4. "Back to Basics" Approach for Improving Maternal Health Care Services Utilization in Lao PDR.

    PubMed

    Ngan, Do Kim; Kang, Minah; Lee, Chaeun; Vanphanom, Sychareun

    2016-04-01

    Earlier studies claim inadequate knowledge and understanding of maternal health care service among women and families account for low demand and utilization of these services. This study explores maternal service utilization in Lao PDR by interviewing women, families, health service providers, and community members in Xiengkhuang province. In general, women's attitude and acceptance of maternal health care were positive, with many expressing appreciation and need for maternal health services. Nevertheless, utilization of maternal health services remained poor largely due to dissatisfaction with services: inaccessibility, irregular services, fund shortage, poor facilities, and problems dealing with male health service providers. It appears that utilization of maternal health care services in Lao PDR is as much a health system concern as it is a user preference issue. This article advocates a "back to basics" approach for reviewing maternal health care infrastructure systems in developing countries to improve community health services and utilization. PMID:26969638

  5. 7 CFR 27.99 - Values; expression.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 7 Agriculture 2 2010-01-01 2010-01-01 false Values; expression. 27.99 Section 27.99 Agriculture Regulations of the Department of Agriculture AGRICULTURAL MARKETING SERVICE (Standards, Inspections, Marketing Practices), DEPARTMENT OF AGRICULTURE COMMODITY STANDARDS AND STANDARD CONTAINER REGULATIONS...

  6. 75 FR 33740 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-15

    ... Internal Revenue Service 26 CFR Parts 40 and 49 RIN 1545-BJ40 Indoor Tanning Services; Cosmetic Services... follows: Sec. 49.0-3 Introduction; cosmetic services. [The text of this proposed Sec. 49.0-3 is the same.... Subpart G is added to read as follows: Subpart G--Cosmetic Services Sec. 49.5000B-1 Indoor...

  7. 5 CFR 2429.27 - Service; statement of service.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 5 Administrative Personnel 3 2010-01-01 2010-01-01 false Service; statement of service. 2429.27... LABOR RELATIONS AUTHORITY AND FEDERAL SERVICE IMPASSES PANEL FEDERAL LABOR RELATIONS AUTHORITY AND... Requirements § 2429.27 Service; statement of service. (a) Except as provided in § 2423.10(c) and (d), any...

  8. Satellite services system analysis study. Volume 3: Service equipment requirements

    NASA Technical Reports Server (NTRS)

    1981-01-01

    Service equipment mission requirements are discussed. On-orbit operations, satellite classes, and reference missions are included. Service equipment usage and requirements are considered. Equipment identification methodology is discussed. Service equipment usage is analyzed, including initial launch, revisit, Earth return, and orbital storage. A summary of service requirements and equipment is presented, including service equipment status, even interaction, satellite features, and observations.

  9. Marketing service guarantees for health care.

    PubMed

    Levy, J S

    1999-01-01

    The author introduces the concept of service guarantees for application in health care and differentiates between explicit, implicit, and conditional vs. unconditional types of guarantees. An example of an unconditional guarantee of satisfaction is provided by the hospitality industry. Firms conveying an implicit guarantee are those with outstanding reputations for products such as luxury automobiles, or ultimate customer service, like Nordstrom. Federal Express and Domino's Pizza offer explicit guarantees of on-time delivery. Taking this concept into efforts to improve health care delivery involves a number of caveats. Customers invited to use exceptional service cards may use these to record either satisfaction or dissatisfaction. The cards need to provide enough specific information about issues so that "immediate action could be taken to improve processes." Front-line employees should be empowered to respond to complaints in a meaningful way to resolve the problem before the client leaves the premises.

  10. Marketing service guarantees for health care.

    PubMed

    Levy, J S

    1999-01-01

    The author introduces the concept of service guarantees for application in health care and differentiates between explicit, implicit, and conditional vs. unconditional types of guarantees. An example of an unconditional guarantee of satisfaction is provided by the hospitality industry. Firms conveying an implicit guarantee are those with outstanding reputations for products such as luxury automobiles, or ultimate customer service, like Nordstrom. Federal Express and Domino's Pizza offer explicit guarantees of on-time delivery. Taking this concept into efforts to improve health care delivery involves a number of caveats. Customers invited to use exceptional service cards may use these to record either satisfaction or dissatisfaction. The cards need to provide enough specific information about issues so that "immediate action could be taken to improve processes." Front-line employees should be empowered to respond to complaints in a meaningful way to resolve the problem before the client leaves the premises. PMID:10711165

  11. The service-driven service company.

    PubMed

    Schlesinger, L A; Heskett, J L

    1991-01-01

    For more than 40 years, service companies like McDonald's prospered with organizations designed according to the principles of traditional mass-production manufacturing. Today that model is obsolete. It inevitably degrades the quality of service a company can provide by setting in motion a cycle of failure that produces dissatisfied customers, unhappy employees, high turnover among both--and so lower profits and lower productivity overall. The cycle starts with human resource policies that minimize the contributions frontline workers can make: jobs are designed to be idiot-proof. Technology is used largely for monitoring and control. Pay is poor. Training is minimal. Performance expectations are abysmally low. Today companies like Taco Bell, Dayton Hudson, and ServiceMaster are reversing the cycle of failure by putting workers with customer contact first and designing the business system around them. As a result, they are developing a model that replaces the logic of industrialization with a new service-driven logic. This logic: Values investments in people as much as investments in technology--and sometimes more. Uses technology to support the efforts of workers on the front lines, not just to monitor or replace them. Makes recruitment and training crucial for everyone. Links compensation to performance for employees at every level. To justify these investments, the new logic draws on innovative data such as the incremental profits of loyal customers and the total costs of lost employees. Its benefits are becoming clear in higher profits and higher pay--results that competitors bound to the old industrial model will not be able to match. PMID:10113913

  12. Global Mapping of Provisioning Ecosystem Services

    NASA Astrophysics Data System (ADS)

    Bingham, Lisa; Straatsma, Menno; Karssenberg, Derek

    2016-04-01

    Attributing monetary value to ecosystem services for decision-making has become more relevant as a basis for decision-making. There are a number of problematic aspects of the calculations, including consistency of economy represented (e.g., purchasing price, production price) and determining which ecosystem subservices to include in a valuation. While several authors have proposed methods for calculating ecosystem services and calculations are presented for global and regional studies, the calculations are mostly broken down into biomes and regions without showing spatially explicit results. The key to decision-making for governments is to be able to make spatial-based decisions because a large spatial variation may exist within a biome or region. Our objective was to compute the spatial distribution of global ecosystem services based on 89 subservices. Initially, only the provisioning ecosystem service category is presented. The provisioning ecosystem service category was calculated using 6 ecosystem services (food, water, raw materials, genetic resources, medical resources, and ornaments) divided into 41 subservices. Global data sets were obtained from a variety of governmental and research agencies for the year 2005 because this is the most data complete and recent year available. All data originated either in tabular or grid formats and were disaggregated to 10 km cell length grids. A lookup table with production values by subservice by country were disaggregated over the economic zone (either marine, land, or combination) based on the spatial existence of the subservice (e.g. forest cover, crop land, non-arable land). Values express the production price in international dollars per hectare. The ecosystem services and the ecosystem service category(ies) maps may be used to show spatial variation of a service within and between countries as well as to specifically show the values within specific regions (e.g. countries, continents), biomes (e.g. coastal, forest

  13. Production inventory with service time and interruptions

    NASA Astrophysics Data System (ADS)

    Krishnamoorthy, A.; Nair, Sajeev S.; Narayanan, Viswanath C.

    2015-07-01

    apply a novel method to obtain an explicit expression for the necessary and sufficient condition for the stability of the system under study. This method works even if we assume general phase-type distributions for the production as well as the service processes, and hence can be used to characterise the stability of inventory systems where the assumption of disallowing the customers to join the system, when there is a shortage of inventory has been made. Under stability, we apply matrix analytic methods to compute the system state distribution. In consequence to that, several system performance measures have been derived, and their dependence on the system parameters has been studied numerically.

  14. Environmental services of biodiversity.

    PubMed Central

    Myers, N

    1996-01-01

    Humans derive many utilitarian benefits from the environmental services of biotas and ecosystems. This is often advanced as a prime argument to support conservation of biodiversity. There is much to be said for this viewpoint, as is documented in this paper through a summary assessment of several categories of environmental services, including regulation of climate and biogeochemical cycles, hydrological functions, soil protection, crop pollination, pest control, recreation and ecotourism, and a number of miscellaneous services. It is shown that the services are indeed significant, whether in ecological or economic senses. Particularly important is the factor of ecosystem resilience, which appears to underpin many of the services. It should not be supposed, however, that environmental services stem necessarily and exclusively from biodiversity. While biodiversity often plays a key role, the services can also derive from biomass and other attributes of biotas. The paper concludes with a brief overview assessment of economic values at issue and an appraisal of the implications for conservation planning. PMID:11607645

  15. Trusted Translation Services

    NASA Astrophysics Data System (ADS)

    Atif, Yacine; Serhani, Mohamed Adel; Campbell, Piers; Mathew, Sujith Samuel

    Administering multilingual Web sites and applications reliably, involves interconnected and multipart tasks, where trust in the involved parties and content translation sources is paramount. Published Web sites may reflect content from databases, content management systems and other repositories to manage related Web content. But a Web site mirrored wholly or selectively onto a target language version requires streamlined trusted processes. Traditionally, files are translated and transferred via FTP, e-mail, or other communication means. Similarly, translation instructions are communicated between involved parties through verbal instruction, e-mail, and instruction files lead to a variety of inconsistencies and lack of trust in the translation process. This paper proposes a Web service approach to streamline the translation processes and an integration of trust properties in the proposed translation Web services. Web Services have been instrumental in handling problems inherent to systems integration, allowing web-based systems to converse and communicate data automatically. The OASIS Translation Web Services Technical Committee has released a standard way for Web Services to serve the translation and localization business. This article proposes a framework to centralize translation services at a reputable source providing a workflow and a mechanism to quantify service trust. An implementation of the framework is also described in the context of a localization case study.

  16. Storm Warning Service

    NASA Technical Reports Server (NTRS)

    1993-01-01

    A Huntsville meteorologist of Baron Services, Inc. has formed a commercial weather advisory service. Weather information is based on data from Marshall Space Flight Center (MSFC) collected from antennas in Alabama and Tennessee. Bob Baron refines and enhances MSFC's real time display software. Computer data is changed to audio data for radio transmission, received by clients through an antenna and decoded by computer for display. Using his service, clients can monitor the approach of significant storms and schedule operations accordingly. Utilities and emergency management officials are able to plot a storm's path. A recent agreement with two other companies will promote continued development and marketing.

  17. Improving pulmonary rehabilitation services.

    PubMed

    Beckford, Katy

    The Clinical Audit of Pulmonary Rehabilitation Services in England and Wales was the first national audit of pulmonary rehabilitation services in England and Wales. Forming part of the National Chronic Obstructive Pulmonary Disease Audit Programme, it was commissioned by Healthcare Quality Improvement Programme and conducted by the Royal College of Physicians and British Thoracic Society. The audit was undertaken to geographically map pulmonary rehabilitation services and identify how they can improve. This article summarises the key findings of the audit, and its recommendations. PMID:27400620

  18. 78 FR 47024 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-08-02

    ... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... Executive Resources Services, Senior Executive Service and Performance Management, Employee Services, 202... Firearms (1) Criminal Investigator positions, grades GS-5 through GS-12 (or equivalent). Service under...

  19. 75 FR 30704 - Arbitration Services

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-02

    ... CONCILIATION SERVICE 29 CFR Part 1404 RIN 3076-AA12 Arbitration Services AGENCY: Federal Mediation and... Conciliation Service (FMCS) rules pertaining to arbitration services. It revises rules addressing the removal... final rule also provides that FMCS may decline to service any request by a party for an arbitration...

  20. A Pediatric Counseling Service.

    ERIC Educational Resources Information Center

    Klein, Carol

    1982-01-01

    Describes the operation of a parent support service provided by mental health staff and pediatricians who offer free telephone counseling, private consultations, parent education group meetings, and an early intervention program for parents concerned with their children's "negative" behavior. (RH)

  1. AUSSAT mobile satellite services

    NASA Technical Reports Server (NTRS)

    Nowland, Wayne L.; Wagg, Michael; Simpson, Daniel

    1988-01-01

    An overview of AUSSAT's planned mobile satellite system is given. The development program which is being undertaken to achieve the 1992 service date is described. Both business and technical aspects of the development program are addressed.

  2. Home Care Services

    MedlinePlus

    Home care is care that allows a person with special needs stay in their home. It might be for people who are getting ... chronically ill, recovering from surgery, or disabled. Home care services include Personal care, such as help with ...

  3. Lakes Ecosystem Services Online

    EPA Science Inventory

    Northeastern lakes provide valuable ecosystem services that benefit residents and visitors and are increasingly important for provisioning of recreational opportunities and amenities. Concurrently, however, population growth threatens lakes by, for instance, increasing nutrient ...

  4. Upgrading Food Service Operations.

    ERIC Educational Resources Information Center

    School Business Affairs, 1983

    1983-01-01

    The Murphy Elementary School District in Phoenix, Arizona has cut food service costs and improved community relations by cooking and baking from "scratch" and utilizing the staff's ethnic cooking skills. (MLF)

  5. Facility Focus: Food Service.

    ERIC Educational Resources Information Center

    College Planning & Management, 2000

    2000-01-01

    Examines three renovated college facilities that offer student-friendly dining space. Renovation problems in the areas of food and entertainment, service and choice, and image versus architectural history preservation are addressed. (GR)

  6. Web service performance script

    SciTech Connect

    2009-08-01

    This python script, available from ESRI and modified here, checks a server at specified intervals to ensure that web services remain up and running. If any are found to be off, they are automatically turned back on.

  7. Facility Focus: Food Service.

    ERIC Educational Resources Information Center

    College Planning & Management, 2002

    2002-01-01

    Describes the Hawthorn Court Community Center at Iowa State University, Ames, and the HUB-Robeson Center at Pennsylvania State University. Focuses on the food service offered in these new student-life buildings. Includes photographs. (EV)

  8. Complex Deployed Responsive Service

    NASA Astrophysics Data System (ADS)

    Parry, Glenn; McLening, Marc; Caldwell, Nigel; Thompson, Rob

    A pizza restaurant must provide product, in the form of the food and drink, and service in the way this is delivered to the customer. Providing this has distinct operational challenges, but what if the restaurant also provides a home delivery service? The service becomes deployed as the customer is no-longer co-located with the production area. The business challenge is complicated as service needs to be delivered within a geographic region, to time or the pizza will be cold, and within a cost that is not ­prohibitive. It must also be responsive to short term demand; needing to balance the number of staff it has available to undertake deliveries against a forecast of demand.

  9. Rethinking Lean Service

    NASA Astrophysics Data System (ADS)

    Seddon, John; O'Donovan, Brendan; Zokaei, Keivan

    Ever since Levitt's influential Harvard Business Review article 'Production-Line Approach to Service' was published in 1972, it has been common for services to be treated like production lines in both the academic literature and more widely in management practice. The belief that achieving economies of scale will reduce unit costs is a common feature of management decision-making. As technological advancement has produced ever more sophisticated IT and telephony, it has become increasingly easier for firms to standardise and off-shore services. The development of the 'lean' literature has only helped to emphasise the same underlying management assumptions: by managing cost and workers' activity, organisational performance is expected to improve. This chapter argues that through misinterpretation of the core paradigm 'lean' has become subsumed into the 'business as usual' of conventional service management. As a result, 'lean' has become synonymous with 'process efficiency' and the opportunity for significant performance improvement - as exemplified by Toyota - has been missed.

  10. A customer service journey.

    PubMed

    VanDecandelaere, Traci

    2012-01-01

    Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.

  11. Chapter 59: Web Services

    NASA Astrophysics Data System (ADS)

    Graham, M. J.

    Web services are a cornerstone of the distributed computing infrastructure that the VO is built upon yet to the newcomer, they can appear to be a black art. This perception is not helped by the miasma of technobabble that pervades the subject and the seemingly impenetrable high priesthood of actual users. In truth, however, there is nothing conceptually difficult about web services (unsurprisingly any complexities will lie in the implementation details) nor indeed anything particularly new. A web service is a piece of software available over a network with a formal description of how it is called and what it returns that a computer can understand. Note that entities such as web servers, ftp servers and database servers do not generally qualify as they lack the standardized description of their inputs and outputs. There are prior technologies, such as RMI, CORBA, and DCOM, that have employed a similar approach but the success of web services lies predominantly in its use of standardized XML to provide a language-neutral way for representing data. In fact, the standardization goes further as web services are traditionally (or as traditionally as five years will allow) tied to a specific set of technologies (WSDL and SOAP conveyed using HTTP with an XML serialization). Alternative implementations are becoming increasingly common and we will cover some of these here. One important thing to remember in all of this, though, is that web services are meant for use by computers and not humans (unlike web pages) and this is why so much of it seems incomprehensible gobbledegook. In this chapter, we will start with an overview of the web services current in the VO and present a short guide on how to use and deploy a web service. We will then review the different approaches to web services, particularly REST and SOAP, and alternatives to XML as a data format. We will consider how web services can be formally described and discuss how advanced features such as security, state

  12. Emergency Medical Service

    NASA Technical Reports Server (NTRS)

    1980-01-01

    Lewis Research Center helped design the complex EMS Communication System, originating from space operated telemetry, including the telemetry link between ambulances and hospitals for advanced life support services. In emergency medical use telemetry links ambulances and hospitals for advanced life support services and allows transmission of physiological data -- an electrocardiogram from an ambulance to a hospital emergency room where a physician reads the telemetered message and prescribes emergency procedures to ambulance attendants.

  13. Satellite servicing economic study

    NASA Technical Reports Server (NTRS)

    1990-01-01

    Previous studies have shown that satellite servicing is cost effective; however, all of these studies were of different formats, dollar year, learning rates, availability, etc. Threfore, it was difficult to correlate any useful trends from these studies. The reviewed study was initiated to correlate the economic data into a common data base, using a common set of assumptions. A selected set of existed funded programs was then analyzed to provide an independent analysis of the servicing options and potential economic benefits.

  14. Satellite servicing economic study

    NASA Technical Reports Server (NTRS)

    1990-01-01

    Previous studies have shown that satellite servicing is cost effective; however, all of these studies were of different formats, dollar year, learning rates, availability, etc. Therefore, it was difficult to correlate any useful trends from these studies. The reviewed study was initiated to correlate the economic data into a common data base, using a common set of assumptions. A selected set of existed funded programs was then analyzed to provide an independent analysis of the servicing options and potential economic benefits.

  15. Fishing for ecosystem services

    USGS Publications Warehouse

    Pope, Kevin L.; Pegg, Mark A.; Cole, Nicholas W.; Siddons, Stephen F.; Fedele, Alexis D.; Harmon, Brian S.; Ruskamp, Ryan L.; Turner, Dylan R.; Uerling, Caleb C.

    2016-01-01

    Ecosystems are commonly exploited and manipulated to maximize certain human benefits. Such changes can degrade systems, leading to cascading negative effects that may be initially undetected, yet ultimately result in a reduction, or complete loss, of certain valuable ecosystem services. Ecosystem-based management is intended to maintain ecosystem quality and minimize the risk of irreversible change to natural assemblages of species and to ecosystem processes while obtaining and maintaining long-term socioeconomic benefits. We discuss policy decisions in fishery management related to commonly manipulated environments with a focus on influences to ecosystem services. By focusing on broader scales, managing for ecosystem services, and taking a more proactive approach, we expect sustainable, quality fisheries that are resilient to future disturbances. To that end, we contend that: (1) management always involves tradeoffs; (2) explicit management of fisheries for ecosystem services could facilitate a transition from reactive to proactive management; and (3) adaptive co-management is a process that could enhance management for ecosystem services. We propose adaptive co-management with an ecosystem service framework where actions are implemented within ecosystem boundaries, rather than political boundaries, through strong interjurisdictional relationships.

  16. [Urban ecosystem services: A review].

    PubMed

    Mao, Qi-zheng; Huang, Gan-lin; Wu, Jian-guo

    2015-04-01

    Maintaining and improving ecosystem services in urban areas and human well-being are essential for sustainable development and therefore constitute an important topic in urban ecology. Here we reviewed studies on ecosystem services in urban areas. Based on the concept and classification of urban ecosystem services, we summarized characteristics of urban ecosystem services, including the human domination, high demand of ecosystem services in urban areas, spatial heterogeneity and temporal dynamics of ecosystem services supply and demand in urban areas, multi-services of urban green infrastructures, the socio-economic dimension of ecosystem services supply and ecosystem disservices in urban areas. Among different urban ecosystem services, the regulating service and cultural service are particularly indispensable to benefit human health. We pointed out that tradeoffs among different types of ecosystem services mostly occur between supportive service and cultural service, as well as regulating service and cultural service. In particular, we emphasized the relationship between landscape design (i.e. green infrastructure) and ecosystem services supply. Finally, we discussed current gaps to link urban ecosystem services studies to landscape design and management and pointed out several directions for future research in urban ecosystem services.

  17. 75 FR 68430 - Domestic Shipping Services Pricing and Mailing Standards Changes

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-11-08

    ... Mail barcodes (IMb TM ). Delivery Confirmation TM service (electronic option), which allows mailers to... locations for Express Mail only at the time of mailing. Electronic option: Available for Express Mail... parcels. Except for Express Mail, mailers must establish an electronic link with USPS to...

  18. Ancillary services market in California

    SciTech Connect

    Gomez, T.; Marnay, C.; Siddiqui, A.; Liew, L.; Khavkin, M.

    1999-07-01

    This report includes sections on the following topics: (1) California restructured electricity system overview; (2) Reliability criteria; (3) Design of the California ISO ancillary services market; (4) Operation of ancillary services markets; (5) Ancillary services markets redesign; and (6) Conclusions.

  19. Centers for Medicare & Medicaid Services

    MedlinePlus

    ... Websites Visit other Centers for Medicare and Medicaid Services & Health and Human Services Websites section Expand Medicare.gov Link to the ... helpful links for all Centers for Medicare & Medicaid Services websites section Expand Web Policies & Important Links Privacy ...

  20. 76 FR 75461 - Express Mail Domestic Postage Refund Policy and Waiver of Signature

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-12-02

    ... published a Federal Register proposed rule (76 FR 62000-62002) inviting comments on revisions to the... Prices and Eligibility * * * * * 4.0 Service Features of Express Mail 4.1 General [Revise the text of 4.1... Cards * * * * * 210 Express Mail 213 Prices and Eligibility * * * * * 4.0 Service Features of...

  1. 75 FR 56920 - Express Mail Open and Distribute and Priority Mail Open and Distribute

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-09-17

    ... guaranteed end of day product; and to add a five-pound minimum weight requirement for Express Mail Open and... windows, without loss of service, we are proposing to change the service commitment to end of day (11:59 p... commitments, we are proposing to establish a five-pound minimum weight requirement for all Express Mail...

  2. Customer concerns regarding satellite servicing

    NASA Technical Reports Server (NTRS)

    Rysavy, Gordon

    1987-01-01

    The organization of orbital servicing of satellites is discussed. Provision of servicing equipment; design interfaces between the satellite and the servicing equipment; and the economic viability of the concept are discussed. The proposed solution for satisfying customer concerns is for the servicing organizations to baseline an adequate inventory of servicing equipment with standard interfaces and established servicing costs. With this knowledge, the customer can conduct tradeoff studies and make programmatic decisions regarding servicing options. A dialog procedure between customers and servicing specialists is outlined.

  3. Design Drivers of Water Data Services

    NASA Astrophysics Data System (ADS)

    Valentine, D.; Zaslavsky, I.

    2008-12-01

    The CUAHSI Hydrologic Information System (HIS) is being developed as a geographically distributed network of hydrologic data sources and functions that are integrated using web services so that they function as a connected whole. The core of the HIS service-oriented architecture is a collection of water web services, which provide uniform access to multiple repositories of observation data. These services use SOAP protocols communicating WaterML (Water Markup Language). When a client makes a data or metadata request using a CUAHSI HIS web service, these requests are made in standard manner, following the CUAHSI HIS web service signatures - regardless of how the underlying data source may be organized. Also, regardless of the format in which the data are returned by the source, the web services respond to requests by returning the data in a standard format of WaterML. The goal of WaterML design has been to capture semantics of hydrologic observations discovery and retrieval and express the point observations information model as an XML schema. To a large extent, it follows the representation of the information model as adopted by the CUASHI Observations Data Model (ODM) relational design. Another driver of WaterML design is specifications and metadata adopted by USGS NWIS, EPA STORET, and other federal agencies, as it seeks to provide a common foundation for exchanging both agency data and data collected in multiple academic projects. Another WaterML design principle was to create, in version 1 of HIS in particular, a fairly rigid and simple XML schema which is easy to generate and parse, thus creating the least barrier for adoption by hydrologists. WaterML includes a series of elements that reflect common notions used in describing hydrologic observations, such as site, variable, source, observation series, seriesCatalog, and data values. Each of the three main request methods in the water web services - GetSiteInfo, GetVariableInfo, and GetValues - has a

  4. Planning National Radiotherapy Services

    PubMed Central

    Rosenblatt, Eduardo

    2014-01-01

    Countries, states, and island nations often need forward planning of their radiotherapy services driven by different motives. Countries without radiotherapy services sponsor patients to receive radiotherapy abroad. They often engage professionals for a feasibility study in order to establish whether it would be more cost-beneficial to establish a radiotherapy facility. Countries where radiotherapy services have developed without any central planning, find themselves in situations where many of the available centers are private and thus inaccessible for a majority of patients with limited resources. Government may decide to plan ahead when a significant exodus of cancer patients travel to another country for treatment, thus exposing the failure of the country to provide this medical service for its citizens. In developed countries, the trigger has been the existence of highly visible waiting lists for radiotherapy revealing a shortage of radiotherapy equipment. This paper suggests that there should be a systematic and comprehensive process of long-term planning of radiotherapy services at the national level, taking into account the regulatory infrastructure for radiation protection, planning of centers, equipment, staff, education programs, quality assurance, and sustainability aspects. Realistic budgetary and cost considerations must also be part of the project proposal or business plan. PMID:25505730

  5. Service engineering for grid services in medicine and life science.

    PubMed

    Weisbecker, Anette; Falkner, Jürgen

    2009-01-01

    Clearly defined services with appropriate business models are necessary in order to exploit the benefit of grid computing for industrial and academic users in medicine and life sciences. In the project Services@MediGRID the service engineering approach is used to develop those clearly defined grid services and to provide sustainable business models for their usage.

  6. 22 CFR 1429.27 - Service; statement of service.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 22 Foreign Relations 2 2010-04-01 2010-04-01 true Service; statement of service. 1429.27 Section 1429.27 Foreign Relations FOREIGN SERVICE LABOR RELATIONS BOARD; FEDERAL LABOR RELATIONS AUTHORITY; GENERAL COUNSEL OF THE FEDERAL LABOR RELATIONS AUTHORITY; AND THE FOREIGN SERVICE IMPASSE DISPUTES...

  7. Spacecraft servicing demonstration plan

    NASA Technical Reports Server (NTRS)

    Bergonz, F. H.; Bulboaca, M. A.; Derocher, W. L., Jr.

    1984-01-01

    A preliminary spacecraft servicing demonstration plan is prepared which leads to a fully verified operational on-orbit servicing system based on the module exchange, refueling, and resupply technologies. The resulting system can be applied at the space station, in low Earth orbit with an orbital maneuvering vehicle (OMV), or be carried with an OMV to geosynchronous orbit by an orbital transfer vehicle. The three phase plan includes ground demonstrations, cargo bay demonstrations, and free flight verifications. The plan emphasizes the exchange of multimission modular spacecraft (MMS) modules which involves space repairable satellites. Three servicer mechanism configurations are the engineering test unit, a protoflight quality unit, and two fully operational units that have been qualified and documented for use in free flight verification activity. The plan balances costs and risks by overlapping study phases, utilizing existing equipment for ground demonstrations, maximizing use of existing MMS equipment, and rental of a spacecraft bus.

  8. Service utilization, service barriers, and gender among HIV-positive consumers in primary care.

    PubMed

    Kenagy, Gretchen P; Linsk, Nathan L; Bruce, Douglas; Warnecke, Richard; Gordon, Audrey; Wagaw, Fikirte; Densham, Andrea

    2003-05-01

    Title I of the Ryan White CARE Act provides emergency assistance to localities disproportionately affected by HIV and AIDS. In 1999, the Title I Chicago Area HIV Services Planning Council expressed concern regarding the lack of a client-level database. In response to the Planning Council, evaluators conducted a longitudinal interview study of HIV-positive individuals who were receiving primary care at Title I funded clinics within Chicago and the surrounding collar counties. Analysis of baseline data explored gender differences in transmission risk, service utilization, and service barriers among study respondents. Among the 161 respondents, men were more likely than women to use alcohol and other drugs during sexual activity. Men were also more likely to use HIV medication. Women, however, were more likely to have someone to coordinate their HIV care. Close to half (47.2%) of these primary case patients reported at least one unmet service need, most frequently dental care, housing support and transportation. These findings suggest a continued need for HIV-related community-based services as well as increased attention to the unique experiences of both men and women within the HIV service system.

  9. Servicing the offshore industry

    SciTech Connect

    1997-03-01

    What factors are leading operators to using boat-based services vs. those that are rig-based for offshore completions, stimulations and workovers? What trends are companies experiencing in completion practices for the unconsolidated formations in the Gulf of Mexico? What are companies` most important specifications for well service boats operating near their offshore platforms? To answer these and other questions, Petroleum Engineering International asked those who should know -- the producing companies active in offshore operations in the Gulf of Mexico and worldwide.

  10. Food Service System

    NASA Technical Reports Server (NTRS)

    1992-01-01

    The 3M Food Service System 2 employs a "cook/chill" concept for serving food in hospitals. The system allows staff to prepare food well in advance, maintain heat, visual appeal and nutritional value as well as reducing operating costs. The integral heating method, which keeps hot foods hot and cold foods cold, was developed by 3M for the Apollo Program. In the 1970s, the company commercialized the original system and in 1991, introduced Food Service System 2. Dishes are designed to resemble those used at home, and patient satisfaction has been high.

  11. Astronomical Software Directory Service

    NASA Technical Reports Server (NTRS)

    Hanisch, Robert J.; Payne, Harry; Hayes, Jeffrey

    1997-01-01

    With the support of NASA's Astrophysics Data Program (NRA 92-OSSA-15), we have developed the Astronomical Software Directory Service (ASDS): a distributed, searchable, WWW-based database of software packages and their related documentation. ASDS provides integrated access to 56 astronomical software packages, with more than 16,000 URLs indexed for full-text searching. Users are performing about 400 searches per month. A new aspect of our service is the inclusion of telescope and instrumentation manuals, which prompted us to change the name to the Astronomical Software and Documentation Service. ASDS was originally conceived to serve two purposes: to provide a useful Internet service in an area of expertise of the investigators (astronomical software), and as a research project to investigate various architectures for searching through a set of documents distributed across the Internet. Two of the co-investigators were then installing and maintaining astronomical software as their primary job responsibility. We felt that a service which incorporated our experience in this area would be more useful than a straightforward listing of software packages. The original concept was for a service based on the client/server model, which would function as a directory/referral service rather than as an archive. For performing the searches, we began our investigation with a decision to evaluate the Isite software from the Center for Networked Information Discovery and Retrieval (CNIDR). This software was intended as a replacement for Wide-Area Information Service (WAIS), a client/server technology for performing full-text searches through a set of documents. Isite had some additional features that we considered attractive, and we enjoyed the cooperation of the Isite developers, who were happy to have ASDS as a demonstration project. We ended up staying with the software throughout the project, making modifications to take advantage of new features as they came along, as well as

  12. Health information services technologies.

    PubMed

    McCracken, S B

    1996-01-01

    Increasing demands for provider profiling have led to the growth of health information services units within payers and health plans. An important decision faced by these groups is whether to buy or build the information infrastructure necessary to support the activities of the department. The article offers an overview of a system that was collaboratively designed and built by Blue Cross and Blue Shield of Iowa and the Dartmouth Medical School. A case study illustrating the flexibility of the information system in adapting ambulatory care groups to the fee-for-service payer industry is reviewed. PMID:10154373

  13. Service Learning and Learning Communities.

    ERIC Educational Resources Information Center

    Hubbert, Kimberly

    This paper argues that service learning and learning communities can be key to student retention. Anderson (1998) argues that service learning reflects the belief that education should develop social responsibility and prepare students to be involved citizens in democratic life. Service learning blends service activities with the academic…

  14. Service Industries. Trends and Prospects.

    ERIC Educational Resources Information Center

    Bureau of Domestic Business Development (DOC), Washington, DC.

    This publication is designed to provide the business community with information on growing markets for many business and consumer services. Divided into two parts, the document overview in part I identifies two service area problems: lagging productivity gains and rapidly rising prices of services. The overview states, however, that service sector…

  15. Service Learning in Introductory Astronomy

    ERIC Educational Resources Information Center

    Orleski, Michael

    2013-01-01

    Service learning is a method of instruction where the students in a course use the course's content in a service project. The service is included as a portion of the students' course grades. During the fall semester 2010, service learning was incorporated into the Introduction to Astronomy course at Misericordia University. The class had…

  16. 78 FR 47021 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-08-02

    ... Senior Advisor.... DA130063 5/3/2013 Under Secretary for Food, Nutrition and Consumer Services. Office of... established or revoked from May 1, 2013, to May 31, 2013. FOR FURTHER INFORMATION CONTACT: Senior Executive Resources Services, Senior Executive Services and Performance Management, Employee Services,...

  17. 77 FR 49029 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-08-15

    ..... Congressional and Deputy Director.... PM120017 6/26/2012 Legislative Affairs. Selective Service System... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... Resources Services, Executive Resources and Employee Development, Employee Services, 202-...

  18. 77 FR 32178 - Fiscal Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-05-31

    ... Management Service, Financial Accounting and Services Division, Surety Bond Branch, 3700 East-West Highway, Room 6F01, Hyattsville, MD 20782. Dated: May 18, 2012. Laura Carrico, Director, Financial Accounting...: Financial Management Service, Fiscal Service, Department of the Treasury. ACTION: Notice. SUMMARY: This...

  19. Achieving a sustainable service advantage.

    PubMed

    Coyne, K P

    1993-01-01

    Many managers believe that superior service should play little or no role in competitive strategy; they maintain that service innovations are inherently copiable. However, the author states that this view is too narrow. For a company to achieve a lasting service advantage, it must base a new service on a capability gap that competitors cannot or will not copy.

  20. The Competitive Advantage: Client Service.

    ERIC Educational Resources Information Center

    Leffel, Linda G.; DeBord, Karen B.

    The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…

  1. Sharing Educational Services. PREP-13.

    ERIC Educational Resources Information Center

    Jongeward, Ray; Heesacker, Frank

    The focus of this report is on shared services in the rural setting. The kit contains three documents of useful information for any school planning a shared service activity to improve rural education. 13-A identifies 215 shared services in 50 states along with an indexing of each service by subject area and by state. 13-B is a series of 10…

  2. The "Different Voice" of Service.

    ERIC Educational Resources Information Center

    Foos, Catherine Ludlum

    1998-01-01

    Relates Carol Gilligan's two perspectives on moral reasoning (care and justice) to discussions in service learning circles concerning the relationship between charity and social change as orientations of service and service-learning and to the nature of "self." The discussion informs the questions of what constitutes "mature" service and of how to…

  3. Service contract management and negotiation.

    PubMed

    Wickesser, T A

    1994-04-01

    Service contract management can have a profound impact on the life cycle cost and general performance of serviced equipment. Negotiating service contracts from the client's perspective can help to ensure that the facility is receiving the best possible service and terms during the contract period. This document shows examples of contract considerations.

  4. The art of customer service.

    PubMed

    Williams, Jeni

    2007-10-01

    Strategies for improving the consumer service skills of finance staff include: Hire employees who have a customer service background. Work with your human resources department to provide customer service training. Monitor new hires extensively. Offer front-end employees scripted language for situations they may face on the job. Measure the quality of customer service provided. Provide incentives for performance.

  5. Improving: Services for Children

    ERIC Educational Resources Information Center

    Her Majesty's Inspectorate of Education, 2008

    2008-01-01

    This guide to self-evaluation and improvement builds upon the advice given in the publication "A Guide to Evaluating Services for Children and Young People Using Quality Indicators" (HMIE, 2006) (A summary of the quality indicators is reproduced in Appendix I). Local authorities, agencies and professionals who have responsibilities for providing…

  6. Hydrologic Services Course.

    ERIC Educational Resources Information Center

    National Oceanic and Atmospheric Administration (DOC), Rockville, MD. National Weather Service.

    A course to develop an understanding of the scope of water resource activities, of the need for forecasting, of the National Weather Service's role in hydrology, and of the proper procedures to follow in fulfilling this role is presented. The course is one of self-help, guided by correspondence. Nine lessons are included: (1) Hydrology in the…

  7. Predicting service life margins

    NASA Technical Reports Server (NTRS)

    Egan, G. F.

    1971-01-01

    Margins are developed for equipment susceptible to malfunction due to excessive time or operation cycles, and for identifying limited life equipment so monitoring and replacing is accomplished before hardware failure. Method applies to hardware where design service is established and where reasonable expected usage prediction is made.

  8. Appliance Servicing Program Guide.

    ERIC Educational Resources Information Center

    Georgia Univ., Athens. Dept. of Vocational Education.

    This program guide presents the standard appliance servicing technician curriculum for technical institutes in Georgia. The general information section contains the following: purpose and objectives; program description, including admissions, typical job titles, and accreditation and certification; and curriculum model, including standard…

  9. Analytical Services Management System

    SciTech Connect

    Church, Shane; Nigbor, Mike; Hillman, Daniel

    2005-03-30

    Analytical Services Management System (ASMS) provides sample management services. Sample management includes sample planning for analytical requests, sample tracking for shipping and receiving by the laboratory, receipt of the analytical data deliverable, processing the deliverable and payment of the laboratory conducting the analyses. ASMS is a web based application that provides the ability to manage these activities at multiple locations for different customers. ASMS provides for the assignment of single to multiple samples for standard chemical and radiochemical analyses. ASMS is a flexible system which allows the users to request analyses by line item code. Line item codes are selected based on the Basic Ordering Agreement (BOA) format for contracting with participating laboratories. ASMS also allows contracting with non-BOA laboratories using a similar line item code contracting format for their services. ASMS allows sample and analysis tracking from sample planning and collection in the field through sample shipment, laboratory sample receipt, laboratory analysis and submittal of the requested analyses, electronic data transfer, and payment of the laboratories for the completed analyses. The software when in operation contains business sensitive material that is used as a principal portion of the Kaiser Analytical Management Services business model. The software version provided is the most recent version, however the copy of the application does not contain business sensitive data from the associated Oracle tables such as contract information or price per line item code.

  10. Education for Technical Services.

    ERIC Educational Resources Information Center

    Libbey, Maurice C., Ed.

    1985-01-01

    The 20 articles in this issue of Illinois Libraries were written by practicing technical services librarians, library educators, and former librarians now involved in commercial enterprise. The articles are: (1) "The Development of Library Education in Illinois" (Anne V. J. Wendler); (2) "Financial Management in Acquisitions: Things They Never…

  11. Arizona's Application Service Provider.

    ERIC Educational Resources Information Center

    Jordan, Darla

    2002-01-01

    Describes the U.S.'s first statewide K-12 application service provider (ASP). The ASP, implemented by the Arizona School Facilities Board, provides access to productivity, communications, and education software programs from any Internet-enabled device, whether in the classroom or home. (EV)

  12. Modernizing Mechanical Services.

    ERIC Educational Resources Information Center

    Rutgers, Norman L.

    Some of the problems of renovating school buildings and in particular the modernization of mechanical services in existing facilities are discussed. According to school management publications, approximately 42 per cent of our elementary and 59 per cent of our secondary schools are 15 years old or older. School plants, which were built 12 to 15…

  13. Service-Learning, 1902.

    ERIC Educational Resources Information Center

    Garbus, Julia

    2002-01-01

    Argues that Vida Dutton Scudder's pedagogy predicted a college-community connection increasingly popular one hundred years later: service-learning. Outlines Scudder's teaching, settlement work, and the ideologies underlying both; critiques her work with the benefit of 21st-century hindsight; and concludes by reaffirming that in the context of her…

  14. Analytical Services Management System

    2005-03-30

    Analytical Services Management System (ASMS) provides sample management services. Sample management includes sample planning for analytical requests, sample tracking for shipping and receiving by the laboratory, receipt of the analytical data deliverable, processing the deliverable and payment of the laboratory conducting the analyses. ASMS is a web based application that provides the ability to manage these activities at multiple locations for different customers. ASMS provides for the assignment of single to multiple samples for standardmore » chemical and radiochemical analyses. ASMS is a flexible system which allows the users to request analyses by line item code. Line item codes are selected based on the Basic Ordering Agreement (BOA) format for contracting with participating laboratories. ASMS also allows contracting with non-BOA laboratories using a similar line item code contracting format for their services. ASMS allows sample and analysis tracking from sample planning and collection in the field through sample shipment, laboratory sample receipt, laboratory analysis and submittal of the requested analyses, electronic data transfer, and payment of the laboratories for the completed analyses. The software when in operation contains business sensitive material that is used as a principal portion of the Kaiser Analytical Management Services business model. The software version provided is the most recent version, however the copy of the application does not contain business sensitive data from the associated Oracle tables such as contract information or price per line item code.« less

  15. Student Services Go Social

    ERIC Educational Resources Information Center

    Villano, Matt; Gullon, Monica

    2009-01-01

    Like fine wines, Web 2.0 technologies get better with age. Gone are the days of the pointless chat room; this is the era of social networking juggernauts such as Facebook, MySpace, and Friendster. Services offered by these firms are helpful in facilitating connections among users in every industry and of every age. In higher education, however, a…

  16. FIRE SERVICE TRAINING.

    ERIC Educational Resources Information Center

    BERNDT, WILLIAM M.; AND OTHERS

    STUDENTS MAY USE THIS REVISED MANUAL IN FIRE STATION OR TRAINING CENTER EXTENSION PROGRAMS FOR IMPROVING THE COMPETENCIES AND SKILLS OF LOCAL FIRE PERSONNEL IN THE SPECIALIZED FIELD OF FIRE SERVICE. IT WAS DEVELOPED BY A STATEWIDE COMMITTEE OF FIRE-FIGHTING CONSULTANTS AND ADVISORY GROUPS. THE 26 CHAPTERS PROVIDE BOTH BASIC AND ADVANCED TECHNICAL…

  17. Astronomical Software Directory Service

    NASA Technical Reports Server (NTRS)

    Hanisch, R. J.; Payne, H.; Hayes, J.

    1998-01-01

    This is the final report on the development of the Astronomical Software Directory Service (ASDS), a distributable, searchable, WWW-based database of software packages and their related documentation. ASDS provides integrated access to 56 astronomical software packages, with more than 16,000 URL's indexed for full-text searching.

  18. Common Carrier Services.

    ERIC Educational Resources Information Center

    Federal Communications Commission, Washington, DC.

    After outlining the Federal Communications Commission's (FCC) responsibility for regulating interstate common carrier communication (non-broadcast communication whose carriers are required by law to furnish service at reasonable charges upon request), this information bulletin reviews the history, technological development, and current…

  19. Hospitality services generate revenue.

    PubMed

    Bizouati, S

    1993-01-01

    An increasing number of hospitals are undertaking external revenue-generating activities to supplement their shrinking budgets. Written at the request of Leadership, this article outlines an example of a successful catering service -- a money-generating business that more Canadian hospitals could profitably consider.

  20. Reflections on Reference Services.

    ERIC Educational Resources Information Center

    Brandt, Kerryn A.; And Others

    1996-01-01

    Describes programmatic changes in reference services at the Johns Hopkins University (Maryland) medical library and speculates on the future. Topics include institutional restructuring and consolidation; improvements in technology infrastructure; external economic pressure; and fiscal accountability, including library funding and cost center…

  1. Geriatric Service Worker.

    ERIC Educational Resources Information Center

    Seton Hill Coll., Greensburg, PA.

    This curriculum for training geriatric service workers is designed to incorporate additional communication and group skills along with the basic knowledge and skills necessary to work with older adults. The curriculum is organized in four modules. Each module is assigned a time frame and a credit unit base. The modules are divided into four major…

  2. Automating Food Service.

    ERIC Educational Resources Information Center

    Kavulla, Timothy A.

    1986-01-01

    The Wichita, Kansas, Public Schools' Food Service Department Project Reduction in Paperwork (RIP) is designed to automate certain paperwork functions, thus reducing cost and flow of paper. This article addresses how RIP manages free/reduced meal applications and meets the objectives of reducing paper and increasing accuracy, timeliness, and…

  3. At Your Service

    ERIC Educational Resources Information Center

    Giltner, Terri

    2012-01-01

    As the number of two- and four-year college options available to community members grows, so too does the competition among institutions of higher education to land new students. Expectations are high. Today's students want more than a quality education. They also want a college with a service culture--one that works with them to create an…

  4. Service-based Solutions.

    ERIC Educational Resources Information Center

    Cummings, Lynda; Winston, Michael

    1998-01-01

    Describes the Solutions model used at Shelley High School in Idaho which gives students the opportunity to gain practical experience while tackling community problems. This approach is built on the three fundamentals of an integrated curriculum, a problem-solving focus, and service-based learning. Sample problems include increasing certain trout…

  5. Hospitality Services. Curriculum Guide.

    ERIC Educational Resources Information Center

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This guide, which was developed as part of Texas' home economics education program, is intended to assist teachers of a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The first 40% of the approximately 600-page guide consists of strategies for teaching each of 29 essential…

  6. DYS Volunteer Services Manual.

    ERIC Educational Resources Information Center

    Boyles, Al

    This manual provides information for volunteers with the North Carolina Division of Youth Services. It describes the Division's history in developing correctional facilities, its philosophy and goals, and the administration of its training schools and detention centers. It cites examples of volunteer involvement in the areas of administrative and…

  7. Financial Services Marketing.

    ERIC Educational Resources Information Center

    Olson, Lucretia Maria

    This manual contains student assignments in the financial services area of the marketing process. The individualized competency-based materials are intended to enhance and supplement instruction or to provide the basis for a course of instruction by the teacher-coordinator. Information on skills needed in jobs in financial marketing is first…

  8. The Community Services President.

    ERIC Educational Resources Information Center

    Young, Robert B.; Rue, Robert N.

    1981-01-01

    Drawing from a 1981 study of community college presidents, highlights those who had been deans of community services. Presents findings related to their educational and employment backgrounds, preparation for the presidency afforded by deanship, and programmatic and philosophical priorities. Contrasts them with other presidents. Offers suggestions…

  9. Marketing imaging services.

    PubMed

    Bouchard, E A

    1992-01-01

    "Communication with physicians and patients is critical to successfully marketing technology," says Mr. Bouchard, author of a new handbook for radiology managers. In this section from his book, he describes the components of a successful marketing plan and tries to dispel several myths about marketing. He also describes benchmarks for success, and provides a sample plan to promote mammography services.

  10. Outsourcing Special Education Services

    ERIC Educational Resources Information Center

    McKenzie, Anne S.; Bishop, Anna M.

    2009-01-01

    The Lower Pioneer Valley Educational Collaborative, organized in 1974, consists of seven school districts legally bound in a governance structure. Although the member districts are located in Hampden County, Massachusetts, the collaborative provides educational programs and services to school districts and municipalities throughout western…

  11. Virtual Libraries: Service Realities.

    ERIC Educational Resources Information Center

    Novak, Jan

    This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

  12. Public Service Telecommunications: PEACESAT.

    ERIC Educational Resources Information Center

    Okamura, Norman H.; Mukaida, Lori Van Dusen

    1996-01-01

    Describes the Pan-Pacific Education and Communication Experiments by Satellite (PEACESAT), a public service telecommunication program developed to facilitate the use of telecommunications and information technologies. Highlights include the historical development; digital capabilities; cooperation and collaboration with users, government, and…

  13. Franchising Reproductive Health Services

    PubMed Central

    Stephenson, Rob; Tsui, Amy Ong; Sulzbach, Sara; Bardsley, Phil; Bekele, Getachew; Giday, Tilahun; Ahmed, Rehana; Gopalkrishnan, Gopi; Feyesitan, Bamikale

    2004-01-01

    Objectives Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client. Methods Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Results Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Conclusions Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context. PMID:15544644

  14. Contracting for Classroom Services.

    ERIC Educational Resources Information Center

    McLaughlin, John; Brown, Senn

    2000-01-01

    Like county governments, hospitals, and municipalities, superintendents must develop policies and protocols for requesting proposals, administering contracts, and ensuring desired results of private-sector services. Administrators should consider performance criteria, legal issues, cost and efficiency analysis, contractor evaluation criteria, and…

  15. Addressing Employer Services.

    ERIC Educational Resources Information Center

    Perspective: Essays and Reviews of Issues in Employment Security and Employment and Training Programs, 1986

    1986-01-01

    This volume of an annual journal contains 21 articles focusing on the many services that state Employment Security (ES) agencies are providing to improve outreach to employers who pay for the programs through the dedicated revenues of the Federal Unemployment Tax Act and state benefit taxes and to improve their own staff ability to deliver…

  16. Remote Services, Inc.

    ERIC Educational Resources Information Center

    Morris, Steven A.

    2008-01-01

    The Remote Services, Inc. (RSI) case is designed as an extensible, database design and implementation project. The case is designed in two primary components: design and implementation. The design component of the case allows students to evaluate a scenario that is similar to a real-world business situation and create an appropriate design…

  17. Rehabilitation and Prosthetic Services

    MedlinePlus

    ... Service Members Rural Veterans Seniors & Aging Veterans Volunteers Women Veterans Careers, Job Help & Training Find a Job with VA Health Care Jobs (VA Careers) Travel Nurses Get Job Help Vets in the Workplace VA for Vets Performance Based Interviewing Clinical Trainees ( ...

  18. Hospitality services generate revenue.

    PubMed

    Bizouati, S

    1993-01-01

    An increasing number of hospitals are undertaking external revenue-generating activities to supplement their shrinking budgets. Written at the request of Leadership, this article outlines an example of a successful catering service -- a money-generating business that more Canadian hospitals could profitably consider. PMID:10127850

  19. At Your Service.

    ERIC Educational Resources Information Center

    Roberts, Marnie

    2000-01-01

    Describes Providence Place Academy in Rhode Island, the "School at the Mall" where students work for 90 minutes per day at various stores to learn about the retail industry while reinforcing what they learn in the retail/marketing-based curriculum and acquiring customer service skills. (JOW)

  20. Automated web service composition supporting conditional branch structures

    NASA Astrophysics Data System (ADS)

    Wang, Pengwei; Ding, Zhijun; Jiang, Changjun; Zhou, Mengchu

    2014-01-01

    The creation of value-added services by automatic composition of existing ones is gaining a significant momentum as the potential silver bullet in service-oriented architecture. However, service composition faces two aspects of difficulties. First, users' needs present such characteristics as diversity, uncertainty and personalisation; second, the existing services run in a real-world environment that is highly complex and dynamically changing. These difficulties may cause the emergence of nondeterministic choices in the process of service composition, which has gone beyond what the existing automated service composition techniques can handle. According to most of the existing methods, the process model of composite service includes sequence constructs only. This article presents a method to introduce conditional branch structures into the process model of composite service when needed, in order to satisfy users' diverse and personalised needs and adapt to the dynamic changes of real-world environment. UML activity diagrams are used to represent dependencies in composite service. Two types of user preferences are considered in this article, which have been ignored by the previous work and a simple programming language style expression is adopted to describe them. Two different algorithms are presented to deal with different situations. A real-life case is provided to illustrate the proposed concepts and methods.

  1. Benefits and risks of shared services in healthcare.

    PubMed

    Kennewell, Suzanne; Baker, Laura

    2016-05-16

    Purpose - The purpose of this paper is to explore the experiences of staff in a large, public health service involved in transitioning support services to a shared services model. It aims to understand their perceptions of the benefits and risks arising from this change. Design/methodology/approach - Thematic analysis of qualitative data from semi-structured interviews with both service provider and customer agency staff was used to identify, analyze and report patterns of benefits and risks within data. Findings - Staff expressed the need for relevant subject-matter-experts to work within customer agencies to facilitate effective communication between the customer agency and shared services provider, reflecting observations found in out-sourcing literature. Research limitations/implications - Results point to significant challenges continuing to occur for shared services in healthcare. Risks identified suggest a more intimate relationship between clinical and support services than previously discussed. Originality/value - Previous discussion of the shared services model has not considered the skills, knowledge and ability required by staff in the customer agency. This research indicates that in the absence of such consideration, the concepts of the shared services model are weakened. PMID:27119396

  2. The profitable art of service recovery.

    PubMed

    Hart, C W; Heskett, J L; Sasser, W E

    1990-01-01

    In services, mistakes are a fact of life. No matter how hard companies try, they can't prevent the occasional late flight or missed delivery. But they can learn to recover from them. Consider how Club Med-Cancun turned a service nightmare into a memorable experience. When a flight to Cancun left New York six hours late, made two unexpected stops, ran out of food, and had a rough landing, the vacationers on board were certain their holiday was ruined. But the Club Med manager greeted the travelers with food and music and chauffeured them back to the resort. In the end, the vacationers had a better time than if the flight had gone like clockwork. Service recovery starts with identifying the problem. The Bank of Maine in Portland pays customers $1 for writing a letter about the service they received. American Express uses an "800" number to solicit customer complaints. Once they've identified a problem, service companies must act fast. When Smith & Hawken realized that it was taking months to resolve customers' problems by mail, the company decided to use the phone instead. Most important, service companies should encourage frontline employees to deviate from the rules when necessary. Some companies use role playing to help employees develop the creative thinking needed to deal with unusual situations. Sonesta Hotels uses a game in which teams win points for coming up with good solutions to realistic problems. Also, employees must have the authority and responsibility to act on their beliefs-to make phone calls, credit accounts, or send flowers.(ABSTRACT TRUNCATED AT 250 WORDS) PMID:10106796

  3. Vidyo@CERN: A Service Update

    NASA Astrophysics Data System (ADS)

    Fernandes, J.; Baron, T.

    2015-12-01

    We will present an overview of the current real-time video service offering for the LHC, in particular the operation of the CERN Vidyo service will be described in terms of consolidated performance and scale: The service is an increasingly critical part of the daily activity of the LHC collaborations, topping recently more than 50 million minutes of communication in one year, with peaks of up to 852 simultaneous connections. We will elaborate on the improvement of some front-end key features such as the integration with CERN Indico, or the enhancements of the Unified Client and also on new ones, released or in the pipeline, such as a new WebRTC client and CERN SSO/Federated SSO integration. An overview of future infrastructure improvements, such as virtualization techniques of Vidyo routers and geo-location mechanisms for load-balancing and optimum user distribution across the service infrastructure will also be discussed. The work done by CERN to improve the monitoring of its Vidyo network will also be presented and demoed. As a last point, we will touch the roadmap and strategy established by CERN and Vidyo with a clear objective of optimizing the service both on the end client and backend infrastructure to make it truly universal, to serve Global Science. To achieve those actions, the introduction of the multitenant concept to serve different communities is needed. This is one of the consequences of CERN's decision to offer the Vidyo service currently operated for the LHC, to other Sciences, Institutions and Virtual Organizations beyond HEP that might express interest for it.

  4. Domain-specific Web Service Discovery with Service Class Descriptions

    SciTech Connect

    Rocco, D; Caverlee, J; Liu, L; Critchlow, T J

    2005-02-14

    This paper presents DynaBot, a domain-specific web service discovery system. The core idea of the DynaBot service discovery system is to use domain-specific service class descriptions powered by an intelligent Deep Web crawler. In contrast to current registry-based service discovery systems--like the several available UDDI registries--DynaBot promotes focused crawling of the Deep Web of services and discovers candidate services that are relevant to the domain of interest. It uses intelligent filtering algorithms to match services found by focused crawling with the domain-specific service class descriptions. We demonstrate the capability of DynaBot through the BLAST service discovery scenario and describe our initial experience with DynaBot.

  5. 42 CFR 440.140 - Inpatient hospital services, nursing facility services, and intermediate care facility services...

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... mental diseases. 440.140 Section 440.140 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES... services for individuals age 65 or older in institutions for mental diseases. (a) Inpatient hospital services. “Inpatient hospital services for individuals age 65 or older in institutions for mental...

  6. 42 CFR 440.140 - Inpatient hospital services, nursing facility services, and intermediate care facility services...

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... mental diseases. 440.140 Section 440.140 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES... services for individuals age 65 or older in institutions for mental diseases. (a) Inpatient hospital services. “Inpatient hospital services for individuals age 65 or older in institutions for mental...

  7. 42 CFR 440.140 - Inpatient hospital services, nursing facility services, and intermediate care facility services...

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... mental diseases. 440.140 Section 440.140 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES... services for individuals age 65 or older in institutions for mental diseases. (a) Inpatient hospital services. “Inpatient hospital services for individuals age 65 or older in institutions for mental...

  8. 42 CFR 440.140 - Inpatient hospital services, nursing facility services, and intermediate care facility services...

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... mental diseases. 440.140 Section 440.140 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES... services for individuals age 65 or older in institutions for mental diseases. (a) Inpatient hospital services. “Inpatient hospital services for individuals age 65 or older in institutions for mental...

  9. 42 CFR 440.140 - Inpatient hospital services, nursing facility services, and intermediate care facility services...

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... mental diseases. 440.140 Section 440.140 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES... services for individuals age 65 or older in institutions for mental diseases. (a) Inpatient hospital services. “Inpatient hospital services for individuals age 65 or older in institutions for mental...

  10. Transition Services in Taiwan: Comparison between Service Need and Services Received.

    ERIC Educational Resources Information Center

    Chen, Li-Ju; Zhang, Dalun

    2003-01-01

    A survey of 202 students with disabilities in Taiwan identified eight service categories: medical service, adult living service, working/living environment adaptation, professional guidance, psychological guidance, personal affairs, community learning, and continuing education. Results indicate that the overall need for services is far greater…

  11. Overview of GX launch services by GALEX

    NASA Astrophysics Data System (ADS)

    Sato, Koji; Kondou, Yoshirou

    2006-07-01

    Galaxy Express Corporation (GALEX) is a launch service company in Japan to develop a medium size rocket, GX rocket and to provide commercial launch services for medium/small low Earth orbit (LEO) and Sun synchronous orbit (SSO) payloads with a future potential for small geo-stationary transfer orbit (GTO). It is GALEX's view that small/medium LEO/SSO payloads compose of medium scaled but stable launch market due to the nature of the missions. GX rocket is a two-stage rocket of well flight proven liquid oxygen (LOX)/kerosene booster and LOX/liquid natural gas (LNG) upper stage. This LOX/LNG propulsion under development by Japan's Aerospace Exploration Agency (JAXA), is robust with comparable performance as other propulsions and have future potential for wider application such as exploration programs. GX rocket is being developed through a joint work between the industries and GX rocket is applying a business oriented approach in order to realize competitive launch services for which well flight proven hardware and necessary new technology are to be introduced as much as possible. It is GALEX's goal to offer “Easy Access to Space”, a highly reliable and user-friendly launch services with a competitive price. GX commercial launch will start in Japanese fiscal year (JFY) 2007 2008.

  12. Are physicians obligated to provide preventive services?

    PubMed

    Belcher, D W

    1990-01-01

    Preventive care is considered a benefit to the patient. Physicians express a positive attitude towards prevention, but their performance of recommended activities is low, as shown in a five-year trial at the Seattle VA Medical Center. The release of the U.S. Preventive Services Task Force's guide to clinical preventive services has provided physicians with authoritative prevention recommendations. While most physicians are specialists with little interest or skill in preventive care, primary care providers do accept an obligation to provide comprehensive care, including prevention. This paper examines the ethical basis for the idea of obligation. External pressures, legal, economic, and organizational, are affecting the physician-patient relationship in ways that encourage a contract mode of medical practice and limit physicians' ability to provide preventive care. As a profession, medicine needs to speak for the health needs of the public. As practitioners, physicians need to seek the welfare of their patients. PMID:2231049

  13. Disorder of written expression

    MedlinePlus

    Written expression disorder; Dysgraphia; Specific learning disorder with impairment in written expression ... disorder appears by itself or along with other learning disabilities, such as: Developmental coordination disorder (includes poor handwriting) ...

  14. The EMBRACE web service collection

    PubMed Central

    Pettifer, Steve; Ison, Jon; Kalaš, Matúš; Thorne, Dave; McDermott, Philip; Jonassen, Inge; Liaquat, Ali; Fernández, José M.; Rodriguez, Jose M.; Partners, INB-; Pisano, David G.; Blanchet, Christophe; Uludag, Mahmut; Rice, Peter; Bartaseviciute, Edita; Rapacki, Kristoffer; Hekkelman, Maarten; Sand, Olivier; Stockinger, Heinz; Clegg, Andrew B.; Bongcam-Rudloff, Erik; Salzemann, Jean; Breton, Vincent; Attwood, Teresa K.; Cameron, Graham; Vriend, Gert

    2010-01-01

    The EMBRACE (European Model for Bioinformatics Research and Community Education) web service collection is the culmination of a 5-year project that set out to investigate issues involved in developing and deploying web services for use in the life sciences. The project concluded that in order for web services to achieve widespread adoption, standards must be defined for the choice of web service technology, for semantically annotating both service function and the data exchanged, and a mechanism for discovering services must be provided. Building on this, the project developed: EDAM, an ontology for describing life science web services; BioXSD, a schema for exchanging data between services; and a centralized registry (http://www.embraceregistry.net) that collects together around 1000 services developed by the consortium partners. This article presents the current status of the collection and its associated recommendations and standards definitions. PMID:20462862

  15. High expression Zymomonas promoters

    DOEpatents

    Viitanen, Paul V.; Tao, Luan; Zhang, Yuying; Caimi, Perry G.; McCole, Laura : Zhang, Min; Chou, Yat-Chen; McCutchen, Carol M.; Franden, Mary Ann

    2011-08-02

    Identified are mutants of the promoter of the Z. mobilis glyceraldehyde-3-phosphate dehydrogenase gene, which direct improved expression levels of operably linked heterologous nucleic acids. These are high expression promoters useful for expression of chimeric genes in Zymomonas, Zymobacter, and other related bacteria.

  16. Fusion Data Grid Service

    NASA Astrophysics Data System (ADS)

    Shasharina, Svetlana; Wang, Nanbor

    2004-11-01

    Simulations and experiments in the fusion and plasma physics community generate large datasets at remote sites. Visualization and analysis of these datasets are difficult because of the incompatibility among the various data formats adopted by simulation, experiments, and analysis tools, and the large sizes of analyzed data. Grids and Web Services technologies are capable of providing solutions for such heterogeneous settings, but need to be customized to the field-specific needs and merged with distributed technologies currently used by the community. This paper describes how we are addressing these issues in the Fusion Grid Service under development. We also present performance results of relevant data transfer mechanisms including binary SOAP, DIME, GridFTP and MDSplus and CORBA. We will describe the status of data converters (between HDF5 and MDSplus data types), developed in collaboration with MIT (J. Stillerman). Finally, we will analyze bottlenecks of MDSplus data transfer mechanism (work performed in collaboration with General Atomics (D. Schissel and M. Qian).

  17. Electronic Health Services

    PubMed Central

    Khalil, Mounir M; Jones, Ray

    2007-01-01

    Information and communication technologies have made dramatic changes in our lives. Healthcare communities also made use of these technologies. Using computerized medical knowledge, electronic patients’ information and telecommunications a lot of applications are now established throughout the world. These include better ways of information management, remote education, telemedicine and public services. Yet, a lot of people don't know about these technologies and their applications. Understanding the concepts and ideologies behind these terms, knowing how they will be implemented, what is it like to use them and what benefit will be gained, are basic knowledge steps approaching these technologies. Difficulties using these services, especially in developing countries should not be neglected or underestimated. PMID:21503245

  18. 26 CFR 31.3121(j)-1 - Covered transportation service.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... impairment under the State constitution by reason of an express provision, dealing specifically with... reason of the provisions of subparagraph (2) of this paragraph. Service in connection with the operation... Revenue Code of 1939 or was covered by an agreement entered into pursuant to section 218 of the...

  19. Service Learning and Building Community with the World Wide Web

    ERIC Educational Resources Information Center

    Longan, Michael W.

    2007-01-01

    The geography education literature touts the World Wide Web (Web) as a revolutionary educational tool, yet most accounts ignore its uses for public communication and creative expression. This article argues that students can be producers of content that is of service to local audiences. Drawing inspiration from the community networking movement,…

  20. A Simplified Decision Support Approach for Evaluating Wetlands Ecosystem Services

    EPA Science Inventory

    State-level managers and restoration advocates have expressed a desire for approaches that address wetlands services and benefits for two purposes: to demonstrate the benefits of money budgeted for restoration, and to compare proposals when awarding restoration funds for specific...

  1. At Their Service

    ERIC Educational Resources Information Center

    Villano, Matt

    2006-01-01

    For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…

  2. 47 CFR 101.511 - Permissible services.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... SERVICES 24 GHz Service and Digital Electronic Message Service § 101.511 Permissible services. (a... authorization. (b) Stations may render any kind of digital communications service consistent with the...

  3. 47 CFR 101.511 - Permissible services.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... SERVICES 24 GHz Service and Digital Electronic Message Service § 101.511 Permissible services. (a... authorization. (b) Stations may render any kind of digital communications service consistent with the...

  4. COSMOS Launch Services

    NASA Astrophysics Data System (ADS)

    Kalnins, Indulis

    2002-01-01

    COSMOS-3M is a two stage launcher with liquid propellant rocket engines. Since 1960's COSMOS has launched satellites of up to 1.500kg in both circular low Earth and elliptical orbits with high inclination. The direct SSO ascent is available from Plesetsk launch site. The very high number of 759 launches and the achieved success rate of 97,4% makes this space transportation system one of the most reliable and successful launchers in the world. The German small satellite company OHB System co-operates since 1994 with the COSMOS manufacturer POLYOT, Omsk, in Russia. They have created the joint venture COSMOS International and successfully launched five German and Italian satellites in 1999 and 2000. The next commercial launches are contracted for 2002 and 2003. In 2005 -2007 COSMOS will be also used for the new German reconnaissance satellite launches. This paper provides an overview of COSMOS-3M launcher: its heritage and performance, examples of scientific and commercial primary and piggyback payload launches, the launch service organization and international cooperation. The COSMOS launch service business strategy main points are depicted. The current and future position of COSMOS in the worldwide market of launch services is outlined.

  5. The Senior Executive Service

    NASA Technical Reports Server (NTRS)

    1992-01-01

    A major innovation of the Civil Service Reform Act of 1978 was the creation of a Senior Executive Service (SES). The purpose of the SES is both simple and bold: to attract executives of the highest quality into Federal service and to retain them by providing outstanding opportunities for career growth and reward. The SES is intended to: provide greater authority in managing executive resources; attract and retain highly competent executives, and assign them where they will effectively accomplish their missions and best use their talents; provide for systematic development of executives; hold executives accountable for individual and organizational performance; reward outstanding performers and remove poor performers; and provide for an executive merit system free of inappropriate personnel practices and arbitrary actions. This Handbook summarizes the key features of the SES at NASA. It is intended as a special welcome to new appointees and also as a general reference document. It contains an overview of SES management at NASA, including the Executive Resources Board and the Performance Review Board, which are mandated by law to carry out key SES functions. In addition, assistance is provided by a Senior Executive Committee in certain reviews and decisions and by Executive Position Managers in day-to-day administration and oversight.

  6. Microfabrication services at INO

    NASA Astrophysics Data System (ADS)

    Alain, Christine; Jerominek, Hubert; Topart, Patrice A.; Pope, Timothy D.; Picard, Francis; Cayer, Felix; Larouche, Carl; Leclair, Sebastien; Tremblay, Bruno

    2003-01-01

    MEMS (Micro Electro Mechanical Systems) technology has expanded widely over the last decade in terms of its use in devices and instrumentation for diverse applications. However, access to versatile foundry services for MEMS fabrication is still limited. At INO, the presence of a multidisciplinary team and a complete tool set allow us to offer unique MEMS foundry-type services. These services include: design, prototyping, fabrication, packaging and testing of various MEMS and MOEMS devices. The design of a device starts with the evaluation of different structures adapted to a given application. Computer simulation tools, like IntelliSuite, ANSYS or custom software are used to evaluate the mechanical, optical, thermal and electromechanical performances. Standard IC manufacturing techniques such as metal, dielectric and semiconductor film deposition and etching as well as photolithographic pattern transfer are available. In addition, some unique techniques such as on-wafer lithography by laser writing, gray-scale mask lithography, thick photoresist lithography, selective electroplating, injection moulding and UV-assisted moulding are available to customers. The hermetic packaging and a novel patented wafer-level micropackaging are also applied. This multifaceted expertise has been utilized to manufacturing of several types of MEMS devices as well as complex instruments including micromirror-type devices, microfilters, IR microbolometric detector arrays, complete cameras and multipurpose sensors.

  7. [Regular use of dental care services by adults: patterns of utilization and types of services].

    PubMed

    Camargo, Maria Beatriz J; Dumith, Samuel C; Barros, Aluísio J D

    2009-09-01

    The aim of this study was to estimate the prevalence of regular use of dental services by adults and identify groups where this behavior is more frequent. A cross-sectional population-based study was carried out in Pelotas, southern Brazil, including 2,961 individuals who answered a standardized questionnaire. Overall prevalence of regular use of dental services was 32.8%. The following variables were positively associated with regular use: female gender, age >or= 60 years, no partner, high educational level, high economic status, private service user, good/excellent self-rated oral health, and no perceived need for dental treatment. Those who had received orientation on prevention and expressed a favorable view towards the dentist had higher odds of being regular users. Especially among lower-income individuals, regular use was infrequent (15%). When restricting the analysis to users of public dental services, schooling was still positively associated with the outcome. Dental services, especially in the public sector, should develop strategies to increase regular and preventive use.

  8. Artistic Expression and the Unfolding Self: Expressive Adults, Expressive Children.

    ERIC Educational Resources Information Center

    Dantus, Olga

    1999-01-01

    Discusses the role of Montessori education in developing lifelong skills for creativity. Considers self-expression the key to recovering human authenticity and spirit. Urges teachers and parents to develop this inner self in themselves and their children as a barrier against contemporary materialism, hurried life, and alienation caused by…

  9. Educational Technology Services, Customer Services Team. Final Report.

    ERIC Educational Resources Information Center

    Gruhn, Bill; Keys, Terry; Bates, Pat; Cheasty, Diane; Christian, Marilyn; Cunningham, Bob; Ferguson, Bianca; Lewis, Millie; Mancuso, Ellen; Ryther, Dick; Weidel, Pam

    The report describes the evaluations of the current practices of Educational Technology Services (ETS) at Monroe Community College (New York) by the Customer Service Team. ETS provides all aspects of technology support to the College. The "customers" of ETS include students, faculty and staff. With the goal of developing a Customer Services Plan,…

  10. Library Services Online: Introducing Library Services for Online MBA Classes

    ERIC Educational Resources Information Center

    Slavin, Laura C.

    2015-01-01

    In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

  11. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    ERIC Educational Resources Information Center

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  12. 22 CFR 22.4 - Requests for services, Foreign Service.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 22 Foreign Relations 1 2010-04-01 2010-04-01 false Requests for services, Foreign Service. 22.4 Section 22.4 Foreign Relations DEPARTMENT OF STATE FEES AND FUNDS SCHEDULE OF FEES FOR CONSULAR SERVICES... definition of representative value in exchange, see § 23.4 of this chapter. No fees named in this...

  13. 75 FR 33683 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-15

    ... tanning services. If a payment is made with a gift certificate, gift card or similar device with a... tanning services. (5) Undesignated payment card means a gift certificate, gift card, or similar item that... tanning services. In some cases (such as purchase of an undesignated payment card, discussed later in...

  14. 76 FR 24339 - Streamlining Service Delivery and Improving Customer Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-05-02

    ... Delivery and Improving Customer Service By the authority vested in me as President by the Constitution and... this end, Executive Order 12862 (Setting Customer Service Standards), issued on September 11, 1993... customers, establish service standards and track performance against those standards, and benchmark...

  15. BioSWR--semantic web services registry for bioinformatics.

    PubMed

    Repchevsky, Dmitry; Gelpi, Josep Ll

    2014-01-01

    Despite of the variety of available Web services registries specially aimed at Life Sciences, their scope is usually restricted to a limited set of well-defined types of services. While dedicated registries are generally tied to a particular format, general-purpose ones are more adherent to standards and usually rely on Web Service Definition Language (WSDL). Although WSDL is quite flexible to support common Web services types, its lack of semantic expressiveness led to various initiatives to describe Web services via ontology languages. Nevertheless, WSDL 2.0 descriptions gained a standard representation based on Web Ontology Language (OWL). BioSWR is a novel Web services registry that provides standard Resource Description Framework (RDF) based Web services descriptions along with the traditional WSDL based ones. The registry provides Web-based interface for Web services registration, querying and annotation, and is also accessible programmatically via Representational State Transfer (REST) API or using a SPARQL Protocol and RDF Query Language. BioSWR server is located at http://inb.bsc.es/BioSWR/and its code is available at https://sourceforge.net/projects/bioswr/under the LGPL license.

  16. 78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-03-05

    ... Employment and Training Administration Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service...-Tech Customer Service, Philadelphia, Pennsylvania and Verizon Business Networks Services,...

  17. Super Kitchen Centralizes Food Service

    ERIC Educational Resources Information Center

    Modern Schools, 1975

    1975-01-01

    To centralize food service within the entire Pittsburgh school district, a 90,000-square-foot food service preparation building contains cranes and monorails to move 500-pound capacity vats throughout the kitchen. (Author/MLF)

  18. 77 FR 59024 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-09-25

    ... for Entrepreneurial Development. United States International Office of the Executive Assistant... Resources Services, Executive Resources and Employee Development, Employee Services, 202- 606-2246.... Schedule A Schedule A authorities to report during July 2012. 75. Woodrow Wilson International Center...

  19. Smooth Sailing with Contract Services.

    ERIC Educational Resources Information Center

    Fickes, Michael

    2001-01-01

    Discusses how to make the contract services relationship work smoothly for educational facilities. Covers topics of food, child care, and transportation services, along with a brief explanation of the benefits of outsourcing on-campus amenities. (GR)

  20. Addressing the problem of rural community engagement in healthcare service design.

    PubMed

    Nimegeer, Amy; Farmer, Jane; West, Christina; Currie, Margaret

    2011-07-01

    Policy suggests that health service providers should plan services with communities. In remote and rural areas this is sometimes ineffective, resulting in resistance to change. An action research project investigated best practise in rural community engagement. As a result a planning 'game' was developed that uses a number of types and levels of cards and allows community members, as part of a process of engagement, to express their priorities and designs in a form that is directly usable by health service managers. The game is a unique community engagement resource in that it combines the priorities of the community (including their experiences of using services) with existing service data. It allows community members and service managers to apply their priorities for services to a healthcare budget to identify appropriate and affordable ways of providing safe local services.

  1. Addressing the problem of rural community engagement in healthcare service design.

    PubMed

    Nimegeer, Amy; Farmer, Jane; West, Christina; Currie, Margaret

    2011-07-01

    Policy suggests that health service providers should plan services with communities. In remote and rural areas this is sometimes ineffective, resulting in resistance to change. An action research project investigated best practise in rural community engagement. As a result a planning 'game' was developed that uses a number of types and levels of cards and allows community members, as part of a process of engagement, to express their priorities and designs in a form that is directly usable by health service managers. The game is a unique community engagement resource in that it combines the priorities of the community (including their experiences of using services) with existing service data. It allows community members and service managers to apply their priorities for services to a healthcare budget to identify appropriate and affordable ways of providing safe local services. PMID:21596614

  2. The administration of human services.

    PubMed

    Hasenfeld, Y

    1985-05-01

    Human service programs have gone from a period of rapid growth in the 1960s and early 1970s to a period of retrenchment in the 1980s. The changing political and economic context has forced these programs to undergo major organizational transformations and to adopt different administrative strategies. These include degovernmentalization of social services, reliance on cutback management, and deprofessionalization of human-service workers. The article explores the implications of these developments on the delivery of services to the public.

  3. Relationship marketing and service quality.

    PubMed

    Delene, L M

    1992-05-01

    The delivery of services in college health centers is improved through the use of relationship marketing and service quality advancement. Relationship marketing works to attract, maintain, and enhance customer or client relationships with the healthcare provider. The facets of relationship marketing are explored, with the greatest emphasis placed on internal marketing. Higher quality health services come from continuous improvement, a focus on process, and intensive staff development and participation, which build a service culture. PMID:1602093

  4. 20 CFR 652.208 - How are core services and intensive services related to the methods of service delivery described...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 20 Employees' Benefits 3 2010-04-01 2010-04-01 false How are core services and intensive services... § 652.208 How are core services and intensive services related to the methods of service delivery described in § 652.207(b)(2)? Core services and intensive services may be delivered through any of...

  5. Holistic facial expression classification

    NASA Astrophysics Data System (ADS)

    Ghent, John; McDonald, J.

    2005-06-01

    This paper details a procedure for classifying facial expressions. This is a growing and relatively new type of problem within computer vision. One of the fundamental problems when classifying facial expressions in previous approaches is the lack of a consistent method of measuring expression. This paper solves this problem by the computation of the Facial Expression Shape Model (FESM). This statistical model of facial expression is based on an anatomical analysis of facial expression called the Facial Action Coding System (FACS). We use the term Action Unit (AU) to describe a movement of one or more muscles of the face and all expressions can be described using the AU's described by FACS. The shape model is calculated by marking the face with 122 landmark points. We use Principal Component Analysis (PCA) to analyse how the landmark points move with respect to each other and to lower the dimensionality of the problem. Using the FESM in conjunction with Support Vector Machines (SVM) we classify facial expressions. SVMs are a powerful machine learning technique based on optimisation theory. This project is largely concerned with statistical models, machine learning techniques and psychological tools used in the classification of facial expression. This holistic approach to expression classification provides a means for a level of interaction with a computer that is a significant step forward in human-computer interaction.

  6. Emergency Medical Services Program Guide.

    ERIC Educational Resources Information Center

    Georgia Univ., Athens. Dept. of Vocational Education.

    This program guide contains the standard emergency medical services curriculum for technical institutes in Georgia. The curriculum encompasses the minimum competencies required for entry-level workers in the emergency medical services field, and includes job skills in six emergency medical services divisions outlined in the national curriculum:…

  7. Library Services to Correctional Facilities.

    ERIC Educational Resources Information Center

    Pool, Jane

    1985-01-01

    Chronicles trends in prison libraries during last decade--improved standards, more attention to educational and vocational services, continued interest in reentry materials and services and networking, and emphasis on jail library services. Goals of prison librarianship predicated upon availability of professional librarians are explored, and 23…

  8. Service-Learning and Anthropology

    ERIC Educational Resources Information Center

    Keene, Arthur S.; Colligan, Sumi

    2004-01-01

    This special journal issue is devoted to an exploration of the intersection of service-learning and anthropology. We are interested in the contributions that the field of anthropology can make to community service learning (CSL) and we are interested in how service-learning can and does inform anthropological practice. The assembled papers, 8 case…

  9. NASA Launch Services Program Overview

    NASA Technical Reports Server (NTRS)

    Higginbotham, Scott

    2016-01-01

    The National Aeronautics and Space Administration (NASA) has need to procure a variety of launch vehicles and services for its unmanned spacecraft. The Launch Services Program (LSP) provides the Agency with a single focus for the acquisition and management of Expendable Launch Vehicle (ELV) launch services. This presentation will provide an overview of the LSP and its organization, approach, and activities.

  10. OCLC and Rural Library Service.

    ERIC Educational Resources Information Center

    Walters, Clarence R.

    This discussion of ways in which OCLC can be used by rural libraries to enhance the library services offered to rural Americans suggests that OCLC is a type of technology that can be used to overcome the insufficiency of funds to finance library services. OCLC products and services that are particularly relevant to small, rural public libraries…

  11. The Essentials of Service Learning.

    ERIC Educational Resources Information Center

    Pittsburgh Univ., PA. School of Education.

    Service learning links community service and volunteerism with academic learning. It is a collaborative effort that brings schools, community-based organizations, parents, and other community members together in a common enterprise of individual and community growth. Service learning is based on a number of existing links between schools and…

  12. 78 FR 23903 - Forest Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-04-23

    ... Forest Service Dixie Resource Advisory Committee AGENCY: Forest Service, USDA. ACTION: Notice of meeting... recommendations to the Forest Service concerning projects and funding consistent with Title II of the Act. The meeting is open to the public. The purpose of the meeting is to review proposals for forest projects...

  13. Reprographic Services in American Libraries.

    ERIC Educational Resources Information Center

    Nitecki, Joseph Z.

    1979-01-01

    Presents data gathered in the seventh edition of the "Directory of Library Reprographic Services (1978)" in terms of the kinds of institutions listed and the types of reprographic services offered, and reviews some issues of administrative involvement in these services raised by other studies. (Author/FM)

  14. Food Services 103, 203, 303.

    ERIC Educational Resources Information Center

    Manitoba Dept. of Education, Winnipeg. Div. of Vocational Education.

    This curriculum guide provides 15 blocks/credits of instruction for a food services program. The program for grades 10-12 is designed to provide students with the foundation for a successful and safety-conscious career in the field of food services. Each of the three courses--Food Services 103, 203, and 303--consists of four blocks of one credit…

  15. Public Services Education for Archivists.

    ERIC Educational Resources Information Center

    Eastwood, Terry

    1997-01-01

    Examines the place of public services education in the professional training of archivists. Discusses what public services are; analyzes a course in public services--its objectives (accessibility, use and users, social dynamics, organization, delivery, ethics, program development and implementation), content, and methodologies; and explores the…

  16. 78 FR 71677 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-11-29

    ... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This.../18/2013 Service. Assistant. Office of the Under Confidential DA130226 10/23/2013 Secretary Farm and Assistant. Foreign Agricultural Service. Office of the Director of the DA140001 10/30/2013 Secretary....

  17. Social Services: The Navajo Way.

    ERIC Educational Resources Information Center

    Belone, Cecilia; Gonzalez-Santin, Edwin; Gustavsson, Nora; MacEachron, Ann E.; Perry, Timothy

    2002-01-01

    Explores the Navajo Nation Division of Social Services' efforts to transform the Bureau of Indian Affairs service delivery paradigm into a more holistic case management paradigm for child and family services congruent with Navajo culture and rural location. Discusses a composite case to illustrate issues experienced by many Navajo clients.…

  18. Ensuring High Quality Research Services.

    ERIC Educational Resources Information Center

    Gardner, Bob

    This paper discusses ensuring high quality research services that meet client needs, based on experiences at the Research and Information Services of the Ontario Legislative Library (Canada). The first section is an introduction that provides an overview of the Research and Information Services and summarizes factors related to quality control.…

  19. 78 FR 52580 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-08-23

    ... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. ] SUMMARY...: Senior Executive Resources Services, Senior Executive Services and Performance Management, Employee... the U.S. Office of Personnel Management (OPM) publishes a notice of agency-specific...

  20. With Free Google Alert Services

    ERIC Educational Resources Information Center

    Gunn, Holly

    2005-01-01

    Alert services are a great way of keeping abreast of topics that interest you. Rather than searching the Web regularly to find new content about your areas of interest, an alert service keeps you informed by sending you notices when new material is added to the Web that matches your registered search criteria. Alert services are examples of push…

  1. Marketing for Online Bibliographic Services.

    ERIC Educational Resources Information Center

    Elias, Art

    1979-01-01

    With reference to the "BIOSIS Previews" magnetic tape service of BioSciences Information Service (BIOSIS), marketing patterns of on-line bibliographic products are examined and future possibilities are discussed, with emphasis on geographic distribution of usage, organizations and institutions employing on-line service, and their distribution in…

  2. Student Services Revitalization/Transformation

    ERIC Educational Resources Information Center

    Pipitone, Brenda; Poirer, Wayne

    2011-01-01

    Over a two year period, a multidisciplinary team developed and implemented a plan to transform the delivery of student services at George Brown College in Toronto. It was a plan that called upon the College to fundamentally overhaul student services, but more importantly, to transform the service culture at the College through the students'…

  3. 78 FR 26665 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2013-05-07

    ... Specialist DS090165 2/15/2013 Resources Management. and Policy and Planning. ] Office of the Chief... Executive Resources Services, Senior Executive Service and Performance Management, Employee Services, 202... Congressional Assistant. Affairs. Department of Health and Human Office of the Senior Advisor for DH130038...

  4. Service Learning Benefits Students, Communities.

    ERIC Educational Resources Information Center

    Rural Clearinghouse Digest, 1995

    1995-01-01

    Service learning is a teaching tool in which students apply classroom skills to solve real problems in their communities. Community service becomes service learning when it is connected to classroom learning and contains opportunities for students to reflect upon their experiences. In addition to enhancing learning through experience, service…

  5. Service Learning and Civic Participation

    ERIC Educational Resources Information Center

    David, Jane L.

    2009-01-01

    Typically embodied in classroom-based projects, service learning aims to link community service with the school curriculum to enhance both character development and academic skills. Service learning can also go beyond these goals to prepare students to become engaged citizens, by expanding their understanding of social problems and the role of…

  6. Consumer Health: Products and Services.

    ERIC Educational Resources Information Center

    Haag, Jessie Helen

    This book presents a general overview of consumer health, its products and services. Consumer health is defined as those topics dealing with a wise selection of health products and services, agencies concerned with the control of these products and services, evaluation of quackery and health misconceptions, health careers, and health insurance.…

  7. Clarifying and Defining Library Services.

    ERIC Educational Resources Information Center

    Shubert, Joseph F., Ed.; Josey, E. J., Ed.

    1991-01-01

    This issue presents articles which, in some way, help to clarify and define library services. It is hoped that this clarification in library service will serve to secure the resources libraries need to serve the people of New York. The following articles are presented: (1) Introduction: "Clarifying and Defining Library Services" (Joseph F.…

  8. Teaching Citizenship through Community Service.

    ERIC Educational Resources Information Center

    Pereira, Carolyn; And Others

    1990-01-01

    Maintains that involvement in community service develops civic responsibility in students. Provides examples of community service projects from a Close-Up Project, a Civic Achievement Award Program (CAAP), and an elementary curriculum, "Education for Citizenship." Shows community service is appropriate for all grade levels. Includes teacher…

  9. 77 FR 42774 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-07-20

    ... 4/24/2012 Secretary for Food, Projects. Nutrition, and Consumer Services. DEPARTMENT OF COMMERCE... Resources Services, Executive Resources and Employee Development, Employee Services, 202- 606-2246... Programs. Development. Office of the Executive Assistant. DA120065 4/19/2012 Secretary. Office of...

  10. Library Services Funding Assessment

    NASA Technical Reports Server (NTRS)

    Lorig, Jonathan A.

    2004-01-01

    The Glenn Technical Library is a science and engineering library that primarily supports research activities at the Glenn Research Center, and provides selected services to researchers at all of the NASA research centers. Resources available in the library include books, journals, CD-ROMs, and access to various online sources, as well as live reference and inter-library loan services. The collection contains over 77,000 books, 800,000 research reports, and print or online access to over 1,400 journals. Currently the library operates within the Logistics and Technical Information Division, and is funded as an open-access resource within the GRC. Some of the research units at the GRC have recently requested that the library convert to a "pay-for-services" model, in which individual research units could fund only those journal subscriptions for which they have a specific need. Under this model, the library would always maintain a certain minimum level of pooled-expense services, including the ready reference and book collections, and inter-library loan services. Theoretically the "pay-for-services" model would encourage efficient financial allocation, and minimize the extent to which paid journal subscriptions go unused. However, this model also could potentially negate the benefits of group purchases for journal subscriptions and access. All of the major journal publishers offer package subscriptions that compare favorably in cost with the sum of individual subscription costs for a similar selection of titles. Furthermore, some of these subscription packages are "consortium" purchases that are funded collectively by the libraries at multiple NASA research centers; such consortia1 memberships would be difficult for the library to pay, if enough GRC research units were to withdraw their pooled contributions. cost of collectively-funded journal access with the cost of individual subscriptions. My primary task this summer is to create the cost dataset framework, and

  11. MERRA Analytic Services

    NASA Astrophysics Data System (ADS)

    Schnase, J. L.; Duffy, D. Q.; McInerney, M. A.; Tamkin, G. S.; Thompson, J. H.; Gill, R.; Grieg, C. M.

    2012-12-01

    MERRA Analytic Services (MERRA/AS) is a cyberinfrastructure resource for developing and evaluating a new generation of climate data analysis capabilities. MERRA/AS supports OBS4MIP activities by reducing the time spent in the preparation of Modern Era Retrospective-Analysis for Research and Applications (MERRA) data used in data-model intercomparison. It also provides a testbed for experimental development of high-performance analytics. MERRA/AS is a cloud-based service built around the Virtual Climate Data Server (vCDS) technology that is currently used by the NASA Center for Climate Simulation (NCCS) to deliver Intergovernmental Panel on Climate Change (IPCC) data to the Earth System Grid Federation (ESGF). Crucial to its effectiveness, MERRA/AS's servers will use a workflow-generated realizable object capability to perform analyses over the MERRA data using the MapReduce approach to parallel storage-based computation. The results produced by these operations will be stored by the vCDS, which will also be able to host code sets for those who wish to explore the use of MapReduce for more advanced analytics. While the work described here will focus on the MERRA collection, these technologies can be used to publish other reanalysis, observational, and ancillary OBS4MIP data to ESGF and, importantly, offer an architectural approach to climate data services that can be generalized to applications and customers beyond the traditional climate research community. In this presentation, we describe our approach, experiences, lessons learned,and plans for the future.; (A) MERRA/AS software stack. (B) Example MERRA/AS interfaces.

  12. NNDC Data Services

    SciTech Connect

    Tuli, J.K.; Sonzogni,A.

    2010-04-30

    The National Nuclear Data Center has provided remote access to some of its resources since 1986. The major databases and other resources available currently through NNDC Web site are summarized. The National Nuclear Data Center (NNDC) has provided remote access to the nuclear physics databases it maintains and to other resources since 1986. With considerable innovation access is now mostly through the Web. The NNDC Web pages have been modernized to provide a consistent state-of-the-art style. The improved database services and other resources available from the NNOC site at www.nndc.bnl.govwill be described.

  13. Network Characterization Service (NCS)

    SciTech Connect

    Jin, Guojun; Yang, George; Crowley, Brian; Agarwal, Deborah

    2001-06-06

    Distributed applications require information to effectively utilize the network. Some of the information they require is the current and maximum bandwidth, current and minimum latency, bottlenecks, burst frequency, and congestion extent. This type of information allows applications to determine parameters like optimal TCP buffer size. In this paper, we present a cooperative information-gathering tool called the network characterization service (NCS). NCS runs in user space and is used to acquire network information. Its protocol is designed for scalable and distributed deployment, similar to DNS. Its algorithms provide efficient, speedy and accurate detection of bottlenecks, especially dynamic bottlenecks. On current and future networks, dynamic bottlenecks do and will affect network performance dramatically.

  14. Management services organizations.

    PubMed

    DeMuro, P R

    1994-01-01

    This chapter defines a management services organization (MSO), and discusses the goals and objectives of hospitals and physicians in creating an MSO and the advantages and disadvantages of an MSO. It stresses the necessity of developing a business plan in the formation of an MSO and discusses organizational forms and MSO activities, such as managed care contracting, billing, information systems, utilization management and review, the provision of supplies, medical office space, equipment, staff, and turnkey arrangements. In addition, it discusses the structuring of MSO fees and a number of organizational structures for MSOs and legal issues affecting them.

  15. Ag-Air Service

    NASA Technical Reports Server (NTRS)

    1981-01-01

    Econ, Inc.'s agricultural aerial application, "ag-air," involves more than 10,000 aircraft spreading insecticides, herbicides, fertilizer, seed and other materials over millions of acres of farmland. Difficult for an operator to estimate costs accurately and decide what to charge or which airplane can handle which assignment most efficiently. Computerized service was designed to improve business efficiency in choice of aircraft and determination of charge rates based on realistic operating cost data. Each subscriber fills out a detailed form which pertains to his needs and then receives a custom-tailored computer printout best suited to his particular business mix.

  16. AAS Career Services

    NASA Astrophysics Data System (ADS)

    Marvel, Kevin B.

    2012-08-01

    The American Astronomical Society provides substantial programs in the area of Career Services.Motivated by the Society's mission to enhance and share humanity's understanding of the Universe, the AAS provides a central resource for advertising positions, interviewing opportunities at its annual winter meeting and information, workshops and networks to enable astronomers to find employment.The programs of the Society in this area are overseen by an active committee on employment and the AAS Council itself.Additional resources that help characterize the field, its growth and facts about employment such as salaries and type of jobs available are regularly summarized and reported on by the American Institute of Physics.

  17. 76 FR 9328 - Public Availability of Consumer Product Safety Commission FY 2010 Service Contract Inventory

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-02-17

    ..., Division of Procurement Services, U.S. Consumer Product Safety Commission, 4330 East West Highway, Bethesda... work location of contractor and subcontractor employees, expressed as full-time equivalents for direct.../sites/default/files/omb/procurement/memo/service-contract-inventories-guidance-11052010.pdf .) The...

  18. A Snapshot of People with Intellectual and Developmental Disabilities Using Specialist Disability Services in Australia, 2002.

    ERIC Educational Resources Information Center

    Journal of Intellectual and Developmental Disability, 2003

    2003-01-01

    This article provides information about the 44,426 consumers of Commonwealth/State Disability Agreement specialist disability support services in Australia. Most consumers have intellectual disabilities and access accommodation support services. Overall, consumers with intellectual disabilities expressed their highest need for support in…

  19. Identity and Biography as Mediators of Science and Mathematics Faculty's Involvement in K-12 Service

    ERIC Educational Resources Information Center

    Skerrett, Allison; Sevian, Hannah

    2010-01-01

    This article explores aspects of science and mathematics faculty identities and biographies that mediated their involvement in K-12 service. Faculty expressed five motivations for participating in K-12 service--advancing their research agenda, advocating environmental consciousness, desiring to be involved in their children's schools, aspiring to…

  20. The impact of chaplaincy services in selected hospitals in the eastern United States.

    PubMed

    Parkum, K H

    1985-09-01

    Surveys a stratified sample of patients in six different hospitals and compares their perceptions of hospital chaplaincy and other pastoral care efforts with related hospital services. Reports the presence of a strong impact of pastoral care services and discusses these findings from the perspective of a theory of expressive and instrumental social orientations as explicated by the sociologist Talcott Parsons. PMID:10272816

  1. Student Support Services for Post-Secondary Students with Visual Disabilities

    ERIC Educational Resources Information Center

    Moh, Chiou

    2012-01-01

    Increasingly, students with visual disabilities are pursuing higher education. The students need to face the challenges and difficulties of disorganized services and technology to be independent learners. Institutions should provide the support services to meet the requirements of the students. Such students in the United States expressed their…

  2. Spanish Faculty Preferences and Usage of Library Services in the Field of Science and Technology

    ERIC Educational Resources Information Center

    Pinto, Maria; Fernandez-Ramos, Andres

    2010-01-01

    The authors compare Spanish faculty use of library services and the interest they express in value-added services and improvement actions. The results are based on data from a survey of 546 faculty in the field of science and technology. The study differentiates between the areas of pure science, engineering and architecture, and life sciences.…

  3. Forum on ancillary services: Proceedings

    SciTech Connect

    Zadeh, K.N.; Meyer, R.C.

    1995-09-01

    These are proceedings for the Forum on Ancillary Services that was held on July 12 through 14, 1995 in La Jolla, California. The need for this event came from the almost coincident release of EPRI`s ``Transmission Services Costing Framework`` (EPRI TR-105121-Volume 1 and Volume 2, April 1995) and the Federal Energy Regulatory Commission`s (FERC`s) Notice Of Proposed Rulemaking (NOPR) addressing ancillary services (Docket No. RM95-8-000, March 29, 1995). This forum could then address the subject of ancillary services prior to the deadline for comments on that NOPR and show how EPRI`s Framework relates to and could be used in addressing them. The stated objectives were to present the regulatory, technical, and economic background for provision of unbundled transmission services; discuss the requirements, metering, supply options, costing, pricing, trading mechanisms, and accounting of the ancillary services; and discuss the implications of ancillary services provision for power system planning, operation, and analysis. This two and one-half day workshop addressed the following topics: Regulatory Backdrop Emerging Industry and Market Structures, Industry Restructuring in California, NERC`s View, IPP`s View, FERC`s View, EPRI`s Transmission Services Costing Framework, Components of Transmission Services and their Costs, Costing and Pricing Methods, Loss-Compensation Service, Load-Following Service, Reserve (System Protection) Service, Energy Imbalances Service, VAR/Voltage Control Service, Scheduling and Dispatching Service, Experience in England and Wales, Investment Planning, Operations Planning, Power System Analysis, and Research and Development. These proceedings contain summaries of what was presented and discussed in each area, plus summaries of any subsequent discussion from questions, answers, and comments.

  4. 45 CFR 400.155 - Other services.

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES REFUGEE RESETTLEMENT PROGRAM Refugee Social Services Scope of Refugee Social Services § 400.155 Other services. A State may provide the following other... to these services. (c) Social adjustment services, including: (1) Emergency services, as...

  5. 45 CFR 400.155 - Other services.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES REFUGEE RESETTLEMENT PROGRAM Refugee Social Services Scope of Refugee Social Services § 400.155 Other services. A State may provide the following other... to these services. (c) Social adjustment services, including: (1) Emergency services, as...

  6. 45 CFR 400.155 - Other services.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES REFUGEE RESETTLEMENT PROGRAM Refugee Social Services Scope of Refugee Social Services § 400.155 Other services. A State may provide the following other... to these services. (c) Social adjustment services, including: (1) Emergency services, as...

  7. Organising a physiotherapy service in general practice.

    PubMed

    Waters, W H; Udy, S C; Lunn, J E

    1975-08-01

    This paper describes three years' experience of running a domiciliary physiotherapy service based on general practice and financed by limited voluntary funds.The need arose from the remoteness of, and lack of, open access to, hospital physiotherapy. This was particularly so for elderly patients who were often frail and mentally confused. In addition there were obvious advantages in properly instructing relatives in management and treatment, especially since many of the patients and their relatives expressed a desire for home treatment.There was also a desire on the part of the general practitioners, nurses, and ancillary workers to develop further the teamwork in the health services of the four villages involved. Details of the constitution of the voluntary service and its financial arrangements are given.The results of the service and the nature of its work are described. There were no difficulties experienced in selecting the correct patients for treatment and the type of equipment required was almost all normally available through the health authority nursing service. There was no great need for expensive or heavy equipment and no transport problems arose.It was found that one hour of physiotherapist's time per 1,000 patients per week was adequate to cover all patients requiring short-term intensive therapy and to allow a small amount of palliative therapy in addition, although this had not been the original intention of the service.The physiotherapist averaged about 40 hours work per month and under these conditions the travelling and costs averaged 1.54 miles and 83 pence per visit. With self-determined hours of work and flexible timing, these conditions proved ideal for a married physiotherapist with the responsibility of a young family. Expansion of the hours of work in this particular area would have led to wasteful visits devoted to palliative and placebo therapy; and extension of the service beyond the area defined, would have increased travelling time at

  8. Establishing a people-centered health service in Gwent, Wales.

    PubMed

    Wilson, B

    1992-01-01

    The Welsh Health Planning Forum has developed a "Strategic Intent and Direction for the NHS in Wales." The aim is "to take the people of Wales into the 21st Century with a level of health on course to compare with the best in Europe" (Welsh Office NHS Directorate, The Welsh Health Planning Forum, 1989). Gwent Health, one of the nine health authorities in Wales, provides a comprehensive health service to its population of 445,000 and was chosen to develop a prototype for the provision of cancer services. Gwent residents were invited to seminars to express their opinions of the health service that was provided and describe the type of service they would like to have in the future. The response was encouraging enough to engender the planning of future seminars. PMID:10119895

  9. [Effective access to health services: operationalizing universal health coverage].

    PubMed

    Fajardo-Dolci, Germán; Gutiérrez, Juan Pablo; García-Saisó, Sebastián

    2015-01-01

    The right to health and its operational form, as an organized social response to health: the right to health protection, are the mainstay for the global push towards universal health coverage. The path to achieve this goal is particular to each country and relates to the baseline and specific context in relation to what is feasible. In practical terms, universal coverage involves the correlation between demand and supply of services (promotion, prevention, and care), expressed by the ability for each individual to make use of services when these are required. In those terms universal coverage is then effective access. The objective of the paper is to explore the conceptualization of effective access to health services and propose a definition that allows its operationalization thereof. This definition considers key elements of supply and demand of services, including the availability of resources and adequate provision (quality), as well as barriers to use them. PMID:26235780

  10. Experiences with information locator services

    USGS Publications Warehouse

    Christian, E.

    1999-01-01

    Over the last few years, governments and other organizations have been using new technologies to create networked Information Locator Services that help people find information resources. These services not only enhance access to information, but also are designed to support fundamental information policy principles. This article relates experiences in developing and promoting services interoperable with the Global Information Locator Service standard that has now been adopted and promoted in many forums worldwide. The article describes sample implementations and touches on the strategic choices made in public policy, standards, and technology. Ten recommendations are offered for successful implementation of an Information Locator Service. Published by Elsevier Science Ltd. All rights reserved.

  11. Climate Services at AEMET

    NASA Astrophysics Data System (ADS)

    Rodriguez, E.; Mestre, A.

    2010-09-01

    AEMET activities with regard to Climate Services are mainly focused on climate monitoring and generation of regionalized climate change scenarios. AEMET also provides all services related with observational and modelling data for different types of users. With respect to climate monitoring, the operational activities of AEMET include the issue of a monthly bulletin describing the behaviour of climatic elements from the previous month, and the release of a hydrological cycle monitoring product (with information on precipitation, evapotranspiration, soil water status and reservoirs storage) produced with ten days periodicity. Drought is also being monitored through the Standardized Precipitation Index (SPI) for different periods of time, aimed at capturing the severity, intensity, duration and geographical extent of every drought episode. Regarding climate change scenarios, AEMET is embarked on the periodical production of downscaled projections data based on a multiplicity of global models and downscaling algorithms, both statistical and dynamical, all of them based on the most recent information of IPCC global models. Special emphasis has been put on the evaluation of global climate models over the Euro-Atlantic region and on the estimation and communication of uncertainties. This periodical production of updated downscaled climate change projections is framed within the National Plan of Adaptation to Climate Change which encompasses all economical activities and sectors sensitive to climate conditions.

  12. Developing mobile lithotripsy services.

    PubMed

    Kates, J A; Krella, J M; Schoen, E J

    1990-03-01

    Today's health care environment forces hospitals to seek competitive advantages over other providers in their area, yet circumstances and situations exist where cooperation among providers is the only way to ensure the effective and efficient provision of quality care to area residents. In the case of new and expensive medical technology, cooperation may be necessary to make state-of-the-art treatment modalities available to the patient population in an affordable manner. The role of outside consultants and legal counsel should not be overlooked. Independent consultants can be a valuable resource in dealing with planning agencies and in preparing a Certificate of Need. In addition, reputable firms can lend additional credibility to the conduct of feasibility studies and the preparation of financial projections. Continuity in terms of staffing and committee representatives is also extremely important. In a process that covered a three-and-one-half year time period, participants can lose sight of the original goals of the venture and even interest in the project. Hospitals and physicians in northeastern Pennsylvania combined to provide an alternative to surgical intervention for the removal of kidney stones. The process was a lengthy and complicated one, but one that resulted in a service which, above all, is of benefit to those affected by kidney stone disease. The delivery network currently includes seven facilities, five as partners and two on a fee-for-service basis, with an additional five making application to join the program in the future.(ABSTRACT TRUNCATED AT 250 WORDS)

  13. Service Matters: Single Service Point as a Collaborative and Professional Learning Initiative for Service Excellence

    ERIC Educational Resources Information Center

    Chauvet, Marianne; Bourbous, Vicki; Liston, Frances

    2016-01-01

    Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

  14. 26 CFR 1.411(a)-6 - Year of service; hours of service; breaks in service.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ...(a)(3)(C). See regulations prescribed by the Secretary of Labor under 29 CFR Part 2530, relating to... year of service after his return to service. (ii) Defined contribution plan. In the case of a... service defined. The term “1-year break in service” means a calendar year, plan year, or other...

  15. Aiming for Service Excellence: Implementing a Plan for Customer Service Quality at a Blended Service Desk

    ERIC Educational Resources Information Center

    Oud, Joanne; Genzinger, Peter

    2016-01-01

    This article discusses a public service review and redesign that resulted in a blended service desk combining reference and circulation functions, staffed by nonlibrarians. The redesign implements a number of organizational structures that encourage service excellence, as found in the business literature and in examples of nonlibrary organizations…

  16. Community care and social services.

    PubMed Central

    Renwick, D.

    1996-01-01

    The aim of community care is to enable people with various types of disability to live in their own homes, rather than in institutions. This involves the provision of support and services at home by various agencies. After a critical report in 1986 identified problems with coordination and flexibility of community care services, the white paper Caring for People (1989) stated the government's aim to provide a "needs led," responsive range of services, promoting maximum independence of those wishing to live at home rather than enter institutional care. New arrangements were introduced in 1993, involving a formal assessment procedure and the production of a personalized care plan for each individual, incorporating services provided by private and voluntary agencies as well as by social services departments. This article describes the components of community care services supplied by local social services authorities, including housing adaptations, equipment, telephones and alarms, home care, meals, and respite care. Images p871-a PMID:8870580

  17. Update on Service Management project

    SciTech Connect

    2011-02-28

    GS and IT Service Management project status meeting -------------------------------------------------------------------------- Distribution: Sigurd Lettow, Frederic Hemmer, Thomas Pettersson, David Foster, Matti Tiirakari, GS⁢ Service Providers When and where: Thursday 2nd September at 10:00-11:30 in IFiltration Plant (222-R-001) Dear All, We would like to inform you about progress made on different topics like the Service Catalogue, the new Service Management Tool and the Service Desk. We would also like to present the plan for when we hope to "go live" and what this will mean for all of you running and providing services today. We will need your active support and help in the coming months to make this happen. GS⁢ Service Management Teams Reinoud Martens, Mats Moller

  18. Update on Service Management project

    ScienceCinema

    None

    2016-07-12

    GS and IT Service Management project status meeting -------------------------------------------------------------------------- Distribution: Sigurd Lettow, Frederic Hemmer, Thomas Pettersson, David Foster, Matti Tiirakari, GS⁢ Service Providers When and where: Thursday 2nd September at 10:00-11:30 in IFiltration Plant (222-R-001) Dear All, We would like to inform you about progress made on different topics like the Service Catalogue, the new Service Management Tool and the Service Desk. We would also like to present the plan for when we hope to "go live" and what this will mean for all of you running and providing services today. We will need your active support and help in the coming months to make this happen. GS⁢ Service Management Teams Reinoud Martens, Mats Moller

  19. A web services choreography scenario for interoperating bioinformatics applications

    PubMed Central

    de Knikker, Remko; Guo, Youjun; Li, Jin-long; Kwan, Albert KH; Yip, Kevin Y; Cheung, David W; Cheung, Kei-Hoi

    2004-01-01

    Background Very often genome-wide data analysis requires the interoperation of multiple databases and analytic tools. A large number of genome databases and bioinformatics applications are available through the web, but it is difficult to automate interoperation because: 1) the platforms on which the applications run are heterogeneous, 2) their web interface is not machine-friendly, 3) they use a non-standard format for data input and output, 4) they do not exploit standards to define application interface and message exchange, and 5) existing protocols for remote messaging are often not firewall-friendly. To overcome these issues, web services have emerged as a standard XML-based model for message exchange between heterogeneous applications. Web services engines have been developed to manage the configuration and execution of a web services workflow. Results To demonstrate the benefit of using web services over traditional web interfaces, we compare the two implementations of HAPI, a gene expression analysis utility developed by the University of California San Diego (UCSD) that allows visual characterization of groups or clusters of genes based on the biomedical literature. This utility takes a set of microarray spot IDs as input and outputs a hierarchy of MeSH Keywords that correlates to the input and is grouped by Medical Subject Heading (MeSH) category. While the HTML output is easy for humans to visualize, it is difficult for computer applications to interpret semantically. To facilitate the capability of machine processing, we have created a workflow of three web services that replicates the HAPI functionality. These web services use document-style messages, which means that messages are encoded in an XML-based format. We compared three approaches to the implementation of an XML-based workflow: a hard coded Java application, Collaxa BPEL Server and Taverna Workbench. The Java program functions as a web services engine and interoperates with these web

  20. 7 CFR 4287.307 - Servicing.

    Code of Federal Regulations, 2012 CFR

    2012-01-01

    ... loan guaranteed under 7 CFR part 4279 except for working capital loans for which the Agency may... UTILITIES SERVICE, DEPARTMENT OF AGRICULTURE SERVICING Servicing Biorefinery Assistance Guaranteed...

  1. 7 CFR 4287.307 - Servicing.

    Code of Federal Regulations, 2013 CFR

    2013-01-01

    ... loan guaranteed under 7 CFR part 4279 except for working capital loans for which the Agency may... UTILITIES SERVICE, DEPARTMENT OF AGRICULTURE SERVICING Servicing Biorefinery Assistance Guaranteed...

  2. Darwin and Emotion Expression

    ERIC Educational Resources Information Center

    Hess, Ursula; Thibault, Pascal

    2009-01-01

    In his book "The Expression of the Emotions in Man and Animals," Charles Darwin (1872/1965) defended the argument that emotion expressions are evolved and adaptive (at least at some point in the past) and serve an important communicative function. The ideas he developed in his book had an important impact on the field and spawned rich domains of…

  3. Pleiotrophin expression during odontogenesis.

    PubMed

    Erlandsen, Heidi; Ames, Jennifer E; Tamkenath, Amena; Mamaeva, Olga; Stidham, Katherine; Wilson, Mary E; Perez-Pinera, Pablo; Deuel, Thomas F; Macdougall, Mary

    2012-05-01

    Pleiotrophin (PTN) is an extracellular matrix-associated growth factor and chemokine expressed in mesodermal and ectodermal cells. It plays an important role in osteoblast recruitment and differentiation. There is limited information currently available about PTN expression during odontoblast differentiation and tooth formation, and thus the authors aimed to establish the spatiotemporal expression pattern of PTN during mouse odontogenesis. Immortalized mouse dental pulp (MD10-D3, MD10-A11) and odontoblast-like (M06-G3) and ameloblast-like (EOE-3M) cell lines were grown and samples prepared for immunocytochemistry, Western blot, and conventional and quantitative PCR analysis. Effects of BMP2, BMP4, and BMP7 treatment on PTN expression in odontoblast-like M06-G3 cells were tested by quantitative PCR. Finally, immunohistochemistry of sectioned mice mandibles and maxillaries at developmental stages E16, E18, P1, P6, P10, and P28 was performed. The experiments showed that PTN, at both the mRNA and protein level, was expressed in all tested epithelial and mesenchymal dental cell lines and that the level of PTN mRNA was influenced differentially by the bone morphogenetic proteins. The authors observed initial expression of PTN in the inner enamel epithelium with prolonged expression in the ameloblasts and odontoblasts throughout their stages of maturation and strong expression in the terminally differentiated and enamel matrix-secreting ameloblasts and odontoblasts of the adult mouse incisors and molars.

  4. Marketing occupational therapy services.

    PubMed

    Kautzmann, L N

    1985-01-01

    The ability to understand and appropriately apply business skills is a key component in the development of a successful private practice. Marketing is one of the business skills occupational therapists need to have in order to take full advantage of the opportunities available to entrepeneurs in the health care industry. The purpose of this article is to present a structured approach to marketing occupational therapy services through the use of a marketing plan. The four components of a marketing plan, a situation analysis, the identification of problems, opportunities, and target markets, the development of a marketing strategy for each targeted market, and a method to monitor the plan, are discussed. Applications to occupational therapy practice are suggested. The use of a marketing plan as a method for organizing and focusing marketing efforts is an effective means of supporting and enhancing the development of a private practice.

  5. Senior friendly health services.

    PubMed

    Hart, Brian; Frank, Christopher; Hoffman, Jennifer; Dickey, Donna; Kristjansson, Joyce

    2006-01-01

    As our population continues to age and to put increasing pressures on the health care system, we need to evolve the system to be sensitive to the unique needs of seniors. There are many examples of innovative, evidence-based strategies that have been shown to improve outcomes for elderly individuals utilizing health services. The association between the physical environment and its negative impact on outcomes for hospitalized geriatric patients is well recognized. The use of strategies such as an audit tool to guide modifications of the physical environment or formal programs such as HELP, are good examples of practical approaches that can be implemented. The challenge today is for leaders in the healthcare system to champion and develop principles and a vision of care that supports implementation of these elder-friendly approaches.

  6. Gamification and service marketing.

    PubMed

    Conaway, Roger; Garay, Mario Cortés

    2014-01-01

    Our paper addresses the development of the gamification concept with business applications. We report on our survey of customers and managers seeking to participate in gamification on their websites. We examined both customer and manager perspectives and compare survey results in terms of service marketing and characteristics of consumers who engage with gamification platforms. Our data supported a design theory delineating four key characteristics in gamification platforms that attract consumers toward an enterprise's website. Those features attract individuals through (1) Progress Paths, (2) Feedback and Reward, (3) Social Connection, and (4) Attractiveness of the site. Results from the managers' survey reflected key characteristics that must exist for implementation of a gamification platform. The data revealed a particular demographic profile of a gamification individual drawn to a website. These findings may help company managers who wish to adopt a gamification platform in the future. PMID:25392812

  7. INTEGRAL burst alert service

    NASA Technical Reports Server (NTRS)

    Pedersen, H.; Jennings, D.; Mereghetti, S.; Teegarden, B.

    1997-01-01

    The detection, accurate positioning, and spectral analysis of cosmic gamma ray bursts is an objective of the International Gamma Ray Astrophysics Laboratory (INTEGRAL) mission. Due to their unpredictable nature, gamma ray bursts can only be observed in serendipity mode. In order to allow and promote multiwavelength follow-up observations of such events, it is desirable to make the information available to the astrophysics community with a minimum delay through the use of Internet. Ideally, the data dissemination should occur within a few seconds of the start of the burst event so that follow up observations can proceed while gamma rays are still being emitted. The technical feasibility of building such a system to disseminate INTEGRAL burst alerts in real time is currently under consideration, the preliminary results of which are presented. It is concluded that such an alert service is technically feasible.

  8. Residential conservation service

    NASA Astrophysics Data System (ADS)

    Sherman, J. M.

    The Residential Conservation Services Program is a result of the 1978 National Energy Conservation Policy Act, Public Law 95-619 passed by congress to address the need for energy conservation in the residential sector. Large utility companies and fuel suppliers will be offering audits of their customers' homes to relay technical and economic data about conservation, solar, and wind measures. The impact on utility companies as a result of this program is to offer low cost audits ($15.00 charge for an audit costing approximately $100.00) and to assist their customers in reducing their consumption of electricity, gas, and oil through the use of conservation and renewables. The impact of RCS on wind turbine manufacturers and dealers is an opportunity to participate in a program which provides potential customers.

  9. Asynchronous OGC web services mechanisms

    NASA Astrophysics Data System (ADS)

    Min, Min; Di, Liping; Yu, Genong; Chen, Nengcheng; Gong, Jianya

    2008-12-01

    The Open Geospatial Consortium, Inc (OGC) Web Services (OWS) were initially primarily simple synchronous Web services based on the HTTP transport protocol, which is perfectly valid in the case of simple geoprocessing of simple data available from local sources. However, with the development of Web-based geospatial technologies, especially the development of the Sensor Web, a number of limitations have been identified with using HTTP-GET/POST binding in OGC OWS, which cannot meet the needs of asynchronous communication and operations between clients and services or in OGC services chain. Asynchronicity in Web services could be achieved in different ways. Callback pattern is widely supported in client asynchronous invocation. Message-based middleware often can be used together with the asynchronous invocation alternatives. Web Notification Service (WNS) is designed to provide asynchronous messagebased communication in OGC. This paper describes a mechanism for an asynchronous, message-based, event-driven, dynamic geospatial Web system based on OGC Web services. The addition of asynchronicity in OGC Web services has two components. One is the augmentation of OGC Web services with asynchronous message-based notification. The other is asynchronous OGC Web service orchestration based on BPEL.

  10. Sexual minorities seeking services.

    PubMed

    Rogers, Tracey L; Emanuel, Kristen; Bradford, Judith

    2003-01-01

    SUMMARY Understanding the mental health needs of lesbian and bisexual (sexual minority) women is an integral part of designing and providing appropriate mental health services and treatment for them. In an effort to understand the mental health needs of sexual minority women who seek community treatment, a chart review was conducted of the 223 lesbian and bisexual women who presented for services between July 1, 1997 and December 31, 2000 at Fenway Community Health in Boston, MA. Data are based on clients' self-reports and clinician assessments of clients' presenting problem, relevant developmental history, prior mental health and substance abuse treatment, current reports of emotional/psychological symptoms, and areas of impaired functioning. Although substance abuse and suicidal ideation were commonly reported problems, other concerns were more frequently reported. High percentages of lesbians and bisexual women reported relationship concerns and lack of adequate social networks; rates of depression and anxiety based on clinicians' assessments were also high. Overall, lesbians and bisexual women did not differ in the issues they brought to treatment or level or types of impairment. Compared with previous community survey samples, however, study participants appeared to be healthier than general, non-clinical samples of self-identified lesbians, possibly reflecting the special characteristics of sexual minority women who seek treatment in specialized community sites such as the Fenway. Although patients who come to these sites may not represent the more general population of sexual minority women, community health centers known to serve lesbian, gay, bisexual and transgender (LGBT) individuals may be fruitful access points for studying the mental health status and treatment needs of sexual minority women. PMID:24815719

  11. Embedding Climate Services

    NASA Astrophysics Data System (ADS)

    Shafer, M.; Boone, M.; Keim, B. D.

    2015-12-01

    With the rapidly-increasing number of climate services providers, the landscape for putting climate into practice is getting both easier to access and more confusing. Each provider serves a different clientele, and in so doing draws more stakeholder organizations into the sphere of those using climate information in decision-making. The challenge has been in connecting these new stakeholders with expertise that may reside within a different provider organization. To help close the gap, the Southern Climate Impacts Planning Program (SCIPP; http://www.southernclimate.org), a NOAA RISA Team, initiated a summer internship program, where students with expertise in meteorology or climatology would work for an organization more closely aligned with another climate services provider network. The format was patterned after the successful NSF-funded Research Experience for Undergraduates (REU) program at the National Weather Center, where students are selected from undergraduate programs across the nation to spend a summer conducting research under a scientific mentor. The SCIPP initiative flipped this model, instead sending students to organizations with operational needs for climate information to work under their mentorship in partnership with SCIPP scientists. Over the past two summers, SCIPP has recruited students to work at landscape-based (Gulf Coast Joint Venture and National Wetlands Research Center) and community-based (Tulsa Partners) organizations. Students worked alongside the organizations' staff on a daily basis and were supported through periodic calls with the SCIPP team to help identify appropriate datasets and work through methodological issues. This presentation will discuss how these relationships were created, the expertise of each of the organizations involved, and outcomes from the projects.

  12. The lean service machine.

    PubMed

    Swank, Cynthia Karen

    2003-10-01

    Jefferson Pilot Financial, a life insurance and annuities firm, like many U.S. service companies at the end of the 1990s was looking for new ways to grow. Its top managers recognized that JPF needed to differentiate itself in the eyes of its customers, the independent life-insurance advisers who sell and service policies. To establish itself as these advisers' preferred partner, it set out to reduce the turnaround time on policy applications, simplify the submission process, and reduce errors. JPF's managers looked to the "lean production" practices that U.S. manufacturers adopted in response to competition from Japanese companies. Lean production is built around the concept of continuous-flow processing--a departure from traditional production systems, in which large batches are processed at each step. JPF appointed a "lean team" to reengineer its New Business unit's operations, beginning with the creation of a "model cell"--a fully functioning microcosm of JPF's entire process. This approach allowed managers to experiment and smooth out the kinks while working toward an optimal design. The team applied lean-manufacturing practices, including placing linked processes near one another, balancing employees' workloads, posting performance results, and measuring performance and productivity from the customer's perspective. Customer-focused metrics helped erode the employees' "My work is all that matters" mind-set. The results were so impressive that JPF is rolling out similar systems across many of its operations. To convince employees of the value of lean production, the lean team introduced a simulation in which teams compete to build the best paper airplane based on invented customer specifications. This game drives home lean production's basic principles, establishing a foundation for deep and far-reaching changes in the production system.

  13. Darwin's puzzling Expression.

    PubMed

    Radick, Gregory

    2010-02-01

    Charles Darwin's The Expression of the Emotions in Man and Animals (1872) is a very different kind of work from On the Origin of Species (1859). This "otherness" is most extreme in the character of the explanations that Darwin offers in the Expression. Far from promoting his theory of natural selection, the Expression barely mentions that theory, instead drawing on explanatory principles which recall less Darwinian than Lamarckian and structuralist biological theorizing. Over the years, historians have offered a range of solutions to the puzzle of why the Expression is so "non-Darwinian". Close examination shows that none of these meets the case. However, recent research on Darwin's lifelong engagement with the controversies in his day over the unity of the human races makes possible a promising new solution. For Darwin, emotional expression served the cause of defending human unity precisely to the extent that natural selection theory did not apply. PMID:20338535

  14. Gene expression technology

    SciTech Connect

    Goeddel, D.V. )

    1990-01-01

    The articles in this volume were assemble to enable the reader to design effective strategies for the expression of cloned genes and cDNAs. More than a compilation of papers describing the multitude of techniques now available for expressing cloned genes, this volume provides a manual that should prove useful for solving the majority of expression problems one likely to encounter. The four major expression systems commonly available to most investigators are stressed: Escherichia coli, Bacillus subtilis, yeast, and mammalian cells. Each of these system has its advantages and disadvantages, details of which are found in Chapter 1 and the strategic overviews for the four major sections of the volume. The papers in each of these sections provide many suggestions on how to proceed if initial expression levels are not sufficient.

  15. Darwin's puzzling Expression.

    PubMed

    Radick, Gregory

    2010-02-01

    Charles Darwin's The Expression of the Emotions in Man and Animals (1872) is a very different kind of work from On the Origin of Species (1859). This "otherness" is most extreme in the character of the explanations that Darwin offers in the Expression. Far from promoting his theory of natural selection, the Expression barely mentions that theory, instead drawing on explanatory principles which recall less Darwinian than Lamarckian and structuralist biological theorizing. Over the years, historians have offered a range of solutions to the puzzle of why the Expression is so "non-Darwinian". Close examination shows that none of these meets the case. However, recent research on Darwin's lifelong engagement with the controversies in his day over the unity of the human races makes possible a promising new solution. For Darwin, emotional expression served the cause of defending human unity precisely to the extent that natural selection theory did not apply.

  16. Darwin and emotion expression.

    PubMed

    Hess, Ursula; Thibault, Pascal

    2009-01-01

    In his book The Expression of the Emotions in Man and Animals, Charles Darwin (1872/1965) defended the argument that emotion expressions are evolved and adaptive (at least at some point in the past) and serve an important communicative function. The ideas he developed in his book had an important impact on the field and spawned rich domains of inquiry. This article presents Darwin's three principles in this area and then discusses some of the research topics that developed out of his theoretical vision. In particular, the focus is on five issues--(a) the question of what emotion expressions express, (b) the notion of basic emotions, (c) the universality of emotion expressions, (d) the question of emotion prototypes, and (e) the issue of animal emotions--all of which trace their roots to Darwin's discussion of his first two principles.

  17. Service models and realization of differentiated services networks

    NASA Astrophysics Data System (ADS)

    Elizondo, Antonio J.; Garcia Osma, Maria L.; Einsiedler, Hans J.; Roth, Rudolf; Smirnov, Michael I.; Bartoli, Maurizio; Castelli, Paolo; Varga, Balazs; Krampell, Magnus

    2001-07-01

    Internet Service Providers need to offer Quality of Service (QoS) to fulfil the requirements of applications of their customers. Moreover, in a competitive market environment costs must be low. The selected service model must be effective and low in complexity, but it should still provide high quality and service differentiation, that the current Internet is not yet capable to support. The Differentiated Services (DiffServ) Architecture has been proposed for enabling a range of different Classes of Service (CoS). In the EURESCOM project P1006 several European service providers co-operated to examine various aspects involved in the introduction of service differentiation using the DiffServ approach. The project explored a set of service models for Expedited Forwarding (EF) and Assured Forwarding (AF) and identified requirements for network nodes. Besides, we addressed also measurement issues, charging and accounting issues. Special attention has been devoted to requirements of elastic traffic that adapts its sending rate to congestion state and available bandwidth. QoS mechanisms must prove Transmission Control Protocol (TCP) friendliness. TCP performance degrades under multiple losses. Since RED based queue management may still cause multiple discards, a modified marking scheme called Capped Leaky Bucket is proposed to improve the performance of elastic applications.

  18. Regulation of melanopsin expression.

    PubMed

    Hannibal, Jens

    2006-01-01

    Circadian rhythms in mammals are adjusted daily to the environmental day/night cycle by photic input via the retinohypothalamic tract (RHT). Retinal ganglion cells (RGCs) of the RHT constitute a separate light-detecting system in the mammalian retina used for irradiance detection and for transmission to the circadian system and other non-imaging forming processes in the brain. The RGCs of the RHT are intrinsically photosensitive due to the expression of melanopsin, an opsin-like photopigment. This notion is based on anatomical and functional data and on studies of mice lacking melanopsin. Furthermore, heterologous expression of melanopsin in non-neuronal mammalian cell lines was found sufficient to render these cells photosensitive. Even though solid evidence regarding the function of melanopsin exists, little is known about the regulation of melanopsin gene expression. Studies in albino Wistar rats showed that the expression of melanopsin is diurnal at both the mRNA and protein levels. The diurnal changes in melanopsin expression seem, however, to be overridden by prolonged exposure to light or darkness. Significant increase in melanopsin expression was observed from the first day in constant darkness and the expression continued to increase during prolonged exposure in constant darkness. Prolonged exposure to constant light, on the other hand, decreased melanopsin expression to an almost undetectable level after 5 days of constant light. The induction of melanopsin by darkness was even more pronounced if darkness was preceded by light suppression for 5 days. These observations show that dual mechanisms regulate melanopsin gene expression and that the intrinsic light-responsive RGCs in the albino Wistar rat adapt their expression of melanopsin to environmental light and darkness.

  19. MedlinePlus Connect: Web Service

    MedlinePlus

    ... https://medlineplus.gov/connect/service.html MedlinePlus Connect: Web Service To use the sharing features on this ... if you implement MedlinePlus Connect by contacting us . Web Service Overview The parameters for the Web service ...

  20. 34 CFR 300.34 - Related services.

    Code of Federal Regulations, 2014 CFR

    2014-07-01

    ... therapist. (10) Psychological services includes— (i) Administering psychological and educational tests, and... by psychological tests, interviews, direct observation, and behavioral evaluations; (v) Planning and... pathology and audiology services, interpreting services, psychological services, physical and...

  1. 34 CFR 300.34 - Related services.

    Code of Federal Regulations, 2013 CFR

    2013-07-01

    ... therapist. (10) Psychological services includes— (i) Administering psychological and educational tests, and... by psychological tests, interviews, direct observation, and behavioral evaluations; (v) Planning and... pathology and audiology services, interpreting services, psychological services, physical and...

  2. 34 CFR 300.34 - Related services.

    Code of Federal Regulations, 2012 CFR

    2012-07-01

    ... therapist. (10) Psychological services includes— (i) Administering psychological and educational tests, and... by psychological tests, interviews, direct observation, and behavioral evaluations; (v) Planning and... pathology and audiology services, interpreting services, psychological services, physical and...

  3. 34 CFR 300.34 - Related services.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... therapist. (10) Psychological services includes— (i) Administering psychological and educational tests, and... by psychological tests, interviews, direct observation, and behavioral evaluations; (v) Planning and... pathology and audiology services, interpreting services, psychological services, physical and...

  4. 34 CFR 300.34 - Related services.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... therapist. (10) Psychological services includes— (i) Administering psychological and educational tests, and... by psychological tests, interviews, direct observation, and behavioral evaluations; (v) Planning and... pathology and audiology services, interpreting services, psychological services, physical and...

  5. Vendor Services Supermarket: The New Consumerism.

    ERIC Educational Resources Information Center

    Cargill, Jennifer

    1983-01-01

    This overview of vendors supplying goods and services to libraries notes the development of library suppliers, services offered by subscription agencies, the use of online systems, services offered by book jobbers, other vendor services, binderies, and consumerism. (EJS)

  6. Orthopaedic service lines-revisited.

    PubMed

    Patterson, Cheryl

    2008-01-01

    This article revisits the application of orthopaedic service lines from early introduction and growth of this organizational approach in the 1980s, through the 1990s, and into the current decade. The author has experienced and worked in various service-line structures through these three decades, as well as the preservice-line era of 1970s orthopaedics. Past lessons learned during earlier phases and then current trends and analysis by industry experts are summarized briefly, with indication given of the future for service lines. Variation versus consistency of certain elements in service-line definitions and in operational models is discussed. Main components of service-line structures and typical processes are described briefly, along with a more detailed section on the service-line director/manager role. Current knowledge contained here will help guide the reader to more "out-of-the-box" thinking toward comprehensive orthopaedic centers of excellence.

  7. Telemental health technology in deaf and general mental-health services: access and use.

    PubMed

    Austen, Sally; McGrath, Melissa

    2006-01-01

    Long-distance travel to provide mental health services for deaf people has implications for efficiency, safety, and equality of service. However, uptake of Telemental Health (TMH) has been slow in both deaf and general mental health services. A quantitative study was used to investigate access to TMH and whether staff confidence, experience, or demographics affect TMH use. It was concluded that staff in neither deaf mental health services nor general mental health services had adequate knowledge of or access to TMH. Staff expressed concerns over TMH's appropriateness in their work. Previous use of videoconferencing was assosciated significantly with confidence, but previous use of videophones was not. Neither staff in deaf services nor deaf staff were more experienced with or more confident about videoconferencing, whereas, within deaf services, deaf staff were significantly more confident about videophone use. Training implications are discussed.

  8. Reflections: Service to Our Nation.

    PubMed

    Goodman, Joseph

    2015-10-01

    Service to others is something that physicians understand and undertake on a daily basis. Military physicians are in a unique role of serving both our patients and our nation. Millions of Americans have answered the call to military service since the attacks of September 11, 2001. As otolaryngologists, we will increasingly care for veterans of the Global War on Terror. Service to our nation is a mutual goal that brings together people from very different walks of life.

  9. Manufacturers use of business services

    SciTech Connect

    Calzonetti, F.; Allison, T.

    1992-12-31

    This paper summarized findings from a Colorado and Utah survey of manufacturing and business service establishments which provided information on the use of business services among different types of firms in this interior region of the United States. The paper provides information which helps to shed light on various areas of inquiry on the relationship between manufacturers and producer services, but certainly calls for additional investigation. Most of the findings are consistent with those found by studies in other areas. Manufacturers are not a major source of sales for business service firms and the availability of business services is not cited as an important location consideration for manufacturers. Given the strong mining and agricultural sectors in these states, the fact that so little trade was with the primary sector may have been surprising. However, most of the responses in the surveys were from the urban areas of Denver and Salt Lake City. One of the hypotheses in the literature, as defined by Perry and Goe, concerns whether the growth in business services and the decline in manufacturing employment is a result of the trend toward the use of contracted services by manufacturers. The aggregate results of the study do not provide much evidence to support the proposition that this occurs. However, the results show that the larger firms internalize certain specialized business services more so than the smaller firms. The greater use company-provided legal services by the larger manufacturers is a case in point. This finding is consistent with Scott`s finding in the printed circuits industry in which larger establishments provided more functions internally than did the smaller establishments. In the case of engineering, architectural, and business management services it appears that many smaller manufacturers do not use such services at all, but that the larger establishments have more needs for professional services.

  10. Spaceflight Operations Services Grid Prototype

    NASA Technical Reports Server (NTRS)

    Bradford, Robert N.; Mehrotra, Piyush; Lisotta, Anthony

    2004-01-01

    NASA over the years has developed many types of technologies and conducted various types of science resulting in numerous variations of operations, data and applications. For example, operations range from deep space projects managed by JPL, Saturn and Shuttle operations managed from JSC and KSC, ISS science operations managed from MSFC and numerous low earth orbit satellites managed from GSFC that are varied and intrinsically different but require many of the same types of services to fulfill their missions. Also, large data sets (databases) of Shuttle flight data, solar system projects and earth observing data exist which because of their varied and sometimes outdated technologies are not and have not been fully examined for additional information and knowledge. Many of the applications/systems supporting operational services e.g. voice, video, telemetry and commanding, are outdated and obsolete. The vast amounts of data are located in various formats, at various locations and range over many years. The ability to conduct unified space operations, access disparate data sets and to develop systems and services that can provide operational services does not currently exist in any useful form. In addition, adding new services to existing operations is generally expensive and with the current budget constraints not feasible on any broad level of implementation. To understand these services a discussion of each one follows. The Spaceflight User-based Services are those services required to conduct space flight operations. Grid Services are those Grid services that will be used to overcome, through middleware software, some or all the problems that currently exists. In addition, Network Services will be discussed briefly. Network Services are crucial to any type of remedy and are evolving adequately to support any technology currently in development.

  11. Global services systems - Space communication

    NASA Technical Reports Server (NTRS)

    Shepphird, F. H.; Wolbers, H. L.

    1979-01-01

    The requirements projected to the year 2000 for space-based global service systems, including both personal communications and innovative services, are developed based on historic trends and anticipated worldwide demographic and economic growth patterns. The growing demands appear to be best satisfied by developing larger, more sophisticated space systems in order to reduce the size, complexity, and expense of ground terminals. The availability of low-cost ground terminals will, in turn, further stimulate the generation of new services and new customers.

  12. [Protein expression and purification].

    PubMed

    Růčková, E; Müller, P; Vojtěšek, B

    2014-01-01

    Production of recombinant proteins is essential for many applications in both basic research and also in medicine, where recombinant proteins are used as pharmaceuticals. This review summarizes procedures involved in recombinant protein expression and purification, including molecular cloning of target genes into expression vectors, selection of the appropriate expression system, and protein purification techniques. Recombinant DNA technology allows protein engineering to modify protein stability, activity and function or to facilitate protein purification by affinity tag fusions. A wide range of cloning systems enabling fast and effective design of expression vectors is currently available. A first choice of protein expression system is usually the bacteria Escherichia coli. The main advantages of this prokaryotic expression system are low cost and simplicity; on the other hand this system is often unsuitable for production of complex mammalian proteins. Protein expression mediated by eukaryotic cells (yeast, insect and mammalian cells) usually produces properly folded and posttranslationally modified proteins. How-ever, cultivation of insect and, especially, mammalian cells is time consuming and expensive. Affinity tagged recombinant proteins are purified efficiently using affinity chromatography. An affinity tag is a protein or peptide that mediates specific binding to a chromatography column, unbound proteins are removed during a washing step and pure protein is subsequently eluted. PMID:24945544

  13. Satellite servicing: A business opportunity?

    NASA Technical Reports Server (NTRS)

    Wong, R. E.; Medler, E. H.

    1984-01-01

    The possibilities of satellite servicing as a business opportunity are examined. The service rate which a user must be charged to yield a reasonable return is derived and then compared against the market's willingness to pay that rate. Steps taken to provide the basis from which the service rate could be derived include: (1) constructing a hypothetical on orbit servicing business offering both on orbit and associated ground services; (2) estimating the total on orbit service business potential by analyzing mission models to the year 2000; and (3) setting up ground rules to bound the conduct of the business. Using this basic information service demand (business volume) cost to set up the business, costs for operation and maintenance tax rates and desired rate of return are estimated to determine the user charge. Sensitivity of the service rate to various parameters are also assessed. The time span for the business venture runs from 1986 through 2000 with service to 1991 provided via the orbiter and by a space station beyond 1991. This point analysis shows about five years of negative cash flow, with steady profits thereafter.

  14. Global Environmental Alert Service

    NASA Astrophysics Data System (ADS)

    Grasso, V. F.; Cervone, G.; Singh, A.; Kafatos, M.

    2006-12-01

    Every year natural disasters such as earthquakes, floods, hurricanes, tsunamis, etc. occur around the world, causing hundreds of thousands of deaths and injuries, billions of dollars in economic losses, and destroying natural landmarks and adveresely affecting ecosystems. Due to increasing urbanization, and increasingly higher percentage of the world's population living in megacities, the existence of nuclear power plants and other facilities whose potential destruction poses unacceptable high risks, natural hazards represent an increasing threat for economic losses, as well as risk to people and property. Warning systems represent an innovative and effective approach to mitigate the risks associated with natural hazards. Several state-of-the-art analyses show that early warning technologies are now available for most natural hazards and systems are already in operation in some parts of the world. Nevertheless, recent disasters such as the 2004 Indian Ocean tsunami, the 2005 Kashmir earthquake and the 2005 Katrina hurricane, highlighted inadequacies in early warning system technologies. Furthermore, not all available technologies are deployed in every part of the world, due to the lack of awareness and resources in the poorer countries, leaving very large and densely populated areas at risk. Efforts towards the development of a global warning system are necessary for filling the gaps of existing technologies. A globally comprehensive early warning system based on existing technologies will be a means to consolidate scientific knowledge, package it in a form usable to international and national decision makers and actively disseminate this information to protect people and properties. There is not a single information broker who searches and packages the policy relevant material and delivers it in an understandable format to the public and decision makers. A critical review of existing systems reveals the need for the innovative service. We propose here a Global

  15. 47 CFR 101.523 - Service areas.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... 47 Telecommunication 5 2011-10-01 2011-10-01 false Service areas. 101.523 Section 101.523 Telecommunication FEDERAL COMMUNICATIONS COMMISSION (CONTINUED) SAFETY AND SPECIAL RADIO SERVICES FIXED MICROWAVE SERVICES 24 GHz Service and Digital Electronic Message Service § 101.523 Service areas. (a) The...

  16. 47 CFR 101.523 - Service areas.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... 47 Telecommunication 5 2010-10-01 2010-10-01 false Service areas. 101.523 Section 101.523... SERVICES 24 GHz Service and Digital Electronic Message Service § 101.523 Service areas. (a) The service areas for 24 GHz are Economic Areas (EAs) as defined in this paragraph (a). The Bureau of...

  17. 47 CFR 101.523 - Service areas.

    Code of Federal Regulations, 2014 CFR

    2014-10-01

    ... 47 Telecommunication 5 2014-10-01 2014-10-01 false Service areas. 101.523 Section 101.523... SERVICES 24 GHz Service and Digital Electronic Message Service § 101.523 Service areas. (a) The service areas for 24 GHz are Economic Areas (EAs) as defined in this paragraph (a). The Bureau of...

  18. 47 CFR 101.523 - Service areas.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... 47 Telecommunication 5 2012-10-01 2012-10-01 false Service areas. 101.523 Section 101.523... SERVICES 24 GHz Service and Digital Electronic Message Service § 101.523 Service areas. (a) The service areas for 24 GHz are Economic Areas (EAs) as defined in this paragraph (a). The Bureau of...

  19. 47 CFR 54.511 - Ordering services.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... SERVICE Universal Service Support for Schools and Libraries § 54.511 Ordering services. (a) Selecting a provider of eligible services. In selecting a provider of eligible services, schools, libraries, library... eligible services shall not charge schools, school districts, libraries, library consortia, or...

  20. 42 CFR 410.20 - Physicians' services.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... 42 Public Health 2 2012-10-01 2012-10-01 false Physicians' services. 410.20 Section 410.20 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES, DEPARTMENT OF HEALTH AND HUMAN SERVICES MEDICARE PROGRAM SUPPLEMENTARY MEDICAL INSURANCE (SMI) BENEFITS Medical and Other Health Services § 410.20 Physicians' services. (a) Included services....

  1. 47 CFR 54.511 - Ordering services.

    Code of Federal Regulations, 2013 CFR

    2013-10-01

    ... SERVICE Universal Service Support for Schools and Libraries § 54.511 Ordering services. (a) Selecting a provider of eligible services. In selecting a provider of eligible services, schools, libraries, library... eligible services shall not charge schools, school districts, libraries, library consortia, or...

  2. 47 CFR 54.511 - Ordering services.

    Code of Federal Regulations, 2012 CFR

    2012-10-01

    ... SERVICE Universal Service Support for Schools and Libraries § 54.511 Ordering services. (a) Selecting a provider of eligible services. In selecting a provider of eligible services, schools, libraries, library... eligible services shall not charge schools, school districts, libraries, library consortia, or...

  3. 42 CFR 405.2412 - Physicians' services.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... 42 Public Health 2 2010-10-01 2010-10-01 false Physicians' services. 405.2412 Section 405.2412 Public Health CENTERS FOR MEDICARE & MEDICAID SERVICES, DEPARTMENT OF HEALTH AND HUMAN SERVICES MEDICARE... Health Center Services § 405.2412 Physicians' services. (a) Physicians' services are...

  4. 12 CFR 622.19 - Service.

    Code of Federal Regulations, 2010 CFR

    2010-01-01

    ... 12 Banks and Banking 6 2010-01-01 2010-01-01 false Service. 622.19 Section 622.19 Banks and... Formal Hearings § 622.19 Service. (a) Service. Except as otherwise provided in these rules, each party... each of the parties. Service may be by personal service, private delivery service, or by...

  5. 39 CFR 913.2 - Service.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... 39 Postal Service 1 2010-07-01 2010-07-01 false Service. 913.2 Section 913.2 Postal Service UNITED STATES POSTAL SERVICE PROCEDURES PROCEDURES FOR THE ISSUANCE OF ADMINISTRATIVE SUBPOENAS UNDER 39 U.S.C. 3016 § 913.2 Service. (a) Service within the United States. A subpoena issued under this section may...

  6. 39 CFR 3055.60 - Package Services.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... 39 Postal Service 1 2011-07-01 2011-07-01 false Package Services. 3055.60 Section 3055.60 Postal Service POSTAL REGULATORY COMMISSION PERSONNEL SERVICE PERFORMANCE AND CUSTOMER SATISFACTION REPORTING Periodic Reporting of Service Performance Achievements § 3055.60 Package Services. (a) Single-Piece...

  7. 39 CFR 3055.24 - Special Services.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... 39 Postal Service 1 2011-07-01 2011-07-01 false Special Services. 3055.24 Section 3055.24 Postal Service POSTAL REGULATORY COMMISSION PERSONNEL SERVICE PERFORMANCE AND CUSTOMER SATISFACTION REPORTING Annual Reporting of Service Performance Achievements § 3055.24 Special Services. For each product...

  8. 39 CFR 3055.23 - Package Services.

    Code of Federal Regulations, 2011 CFR

    2011-07-01

    ... 39 Postal Service 1 2011-07-01 2011-07-01 false Package Services. 3055.23 Section 3055.23 Postal Service POSTAL REGULATORY COMMISSION PERSONNEL SERVICE PERFORMANCE AND CUSTOMER SATISFACTION REPORTING Annual Reporting of Service Performance Achievements § 3055.23 Package Services. For each product...

  9. 47 CFR 54.511 - Ordering services.

    Code of Federal Regulations, 2011 CFR

    2011-10-01

    ... SERVICE Universal Service Support for Schools and Libraries § 54.511 Ordering services. (a) Selecting a provider of eligible services. In selecting a provider of eligible services, schools, libraries, library... eligible services shall not charge schools, school districts, libraries, library consortia, or...

  10. 42 CFR 136.332 - Service obligation.

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... Scholarship by service in: (a) The Indian Health Service. (b) An urban Indian organization assisted under... 42 Public Health 1 2010-10-01 2010-10-01 false Service obligation. 136.332 Section 136.332 Public Health PUBLIC HEALTH SERVICE, DEPARTMENT OF HEALTH AND HUMAN SERVICES INDIAN HEALTH SERVICE,...

  11. Implementing Service Learning in Pre-Service Teacher Coursework

    ERIC Educational Resources Information Center

    Hildenbrand, Susan M.; Schultz, Susan M.

    2015-01-01

    Service learning remains a topic of interest in higher education. It has become more prevalent in teacher preparation programs with the intent of providing the opportunity for pre-service teachers to become engaged with individuals who have different life experiences than their own. Lessons can be learned through a review of the literature and the…

  12. 76 FR 46677 - Indoor Tanning Services; Cosmetic Services Excise Taxes

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-08-03

    ... rulemaking (REG-112841-10) that was published in the Federal Register on Tuesday, June 15, 2010 (75 FR 33740... to CC:PA:LPD:PR (REG-112841-10), Room 5205, Internal Revenue Service, POB 7604, Ben Franklin Station... 4 p.m. to CC:PA:LPD:PR (REG-112841-10), Couriers Desk, Internal Revenue Service, 1111...

  13. Disrupting Faculty Service: Using Technology to Increase Academic Service Productivity

    ERIC Educational Resources Information Center

    Burnett, Perry; Shemroske, Kenneth; Khayum, Mohammed

    2014-01-01

    Scholarly attention regarding faculty involvement has primarily focused on faculty opinions of shared governance and faculty influence on institutional decision-making. There has been limited attention given to academic service productivity and the effectiveness of traditional approaches toward the accomplishment of faculty service requirements.…

  14. Commercial Document Delivery Services "Challenged" as EBSCO Drops Service.

    ERIC Educational Resources Information Center

    Machovec, George S.

    1998-01-01

    Discusses the EBSCO decision to stop its traditional commercial document delivery business. High prices for copyright clearance, government subsidized services, electronic formats available on the Internet, Web-based services, and consortium-based licensing activities are discussed as influencing the market for document delivery. (LRW)

  15. Introduction to Automotive Service. Teacher Edition. Automotive Service Series.

    ERIC Educational Resources Information Center

    Oklahoma State Dept. of Vocational and Technical Education, Stillwater. Curriculum and Instructional Materials Center.

    This document provides instruction for high-priority competencies on task lists developed by the National Institute of Automotive Service Excellence. Contained in this teacher's guide are the materials necessary to teach 11 competency-based instructional units related to the automotive service industry. The following instructional units are…

  16. Pharmaceutical services in the United States Public Health Service.

    PubMed

    Paavola, F G; Dermanoski, K R; Pittman, R E

    1997-04-01

    The status of pharmaceutical services in the United States Public Health Service (PHS) is described. The PHS has been the principal health agency of the United States for nearly 200 years, directing its resources to meeting the nation's changing health needs. Pharmacists are assigned to all eight operating divisions of the PHS (a major component of the Department of Health and Human Services), as well as other federal agencies and programs. Pharmacists assigned to the Indian Health Service, the National Institutes of Health, the United States Coast Guard, the Immigration and Naturalization Service, the Federal Bureau of Prisons, and Saint Elizabeths Hospital provide pharmaceutical services to a broad range of patients and settings. Some PHS pharmacists are involved in bringing new drugs to market in the Food and Drug Administration, participating in research protocols at the National Institutes of Health, and helping the underserved populations through the programs of the Health Resources and Services Administration. Still other PHS pharmacists provide leadership and program management at the Agency for Health Care Policy and Research, the Agency for Toxic Substances and Disease Registry, the Centers for Disease Control and Prevention, the Substance Abuse and Mental Health Services Administration, and the Health Care Financing Administration. Pharmacists in the PHS work in a broad array of settings, in many cases providing care for the underserved.

  17. Evaluating Service Quality in Universities: A Service Department Perspective

    ERIC Educational Resources Information Center

    Smith, Gareth; Smith, Alison; Clarke, Alison

    2007-01-01

    Purpose: The purpose of the study is to report on an in-depth exploration of service quality in an Information Technology service department in a Higher Education Institute (HEI) and to evaluate the instrument used. Design/methodology/approach: The study surveys customers using the SERVQUAL instrument, which is one of the most widely used and…

  18. Food Production, Management and Services: Service. Teacher Edition. Second Edition.

    ERIC Educational Resources Information Center

    Palan, Earl

    This food production, management, and services teacher guide contains nine units: (1) orientation; (2) types of service; (3) table settings; (4) dining room personnel; (5) dining room procedures; (6) side work; (7) guest/employee relationships; (8) sales techniques; and (9) safety and sanitation. Suggestions are included to increase reinforcement…

  19. Stepping from Service-Learning to SERVICE-LEARNING Pedagogy

    ERIC Educational Resources Information Center

    Phelps, Amy L.

    2012-01-01

    Service-learning can mean different things and look quite different in varying statistics curricula that may include undergraduates, graduates, majors and non-majors across a wide array of higher institutions. The terms community engagement, volunteerism, community-based projects and service-learning are tossed around on various institutions'…

  20. Spokane Community College Library Public Services Handbook. (Reference Service).

    ERIC Educational Resources Information Center

    Waesche, Betty

    Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with…

  1. Measuring Service Quality in the Information Services Environment.

    ERIC Educational Resources Information Center

    Maddox-Swan, Ruth

    1998-01-01

    The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

  2. Robot Serviced Space Facility

    NASA Technical Reports Server (NTRS)

    Purves, Lloyd R. (Inventor)

    1992-01-01

    A robot serviced space facility includes multiple modules which are identical in physical structure, but selectively differing in function. and purpose. Each module includes multiple like attachment points which are identically placed on each module so as to permit interconnection with immediately adjacent modules. Connection is made through like outwardly extending flange assemblies having identical male and female configurations for interconnecting to and locking to a complementary side of another flange. Multiple rows of interconnected modules permit force, fluid, data and power transfer to be accomplished by redundant circuit paths. Redundant modules of critical subsystems are included. Redundancy of modules and of interconnections results in a space complex with any module being removable upon demand, either for module replacement or facility reconfiguration. without eliminating any vital functions of the complex. Module replacement and facility assembly or reconfiguration are accomplished by a computer controlled articulated walker type robotic manipulator arm assembly having two identical end-effectors in the form of male configurations which are identical to those on module flanges and which interconnect to female configurations on other flanges. The robotic arm assembly moves along a connected set or modules by successively disconnecting, moving and reconnecting alternate ends of itself to a succession of flanges in a walking type maneuver. To transport a module, the robot keeps the transported module attached to one of its end-effectors and uses another flange male configuration of the attached module as a substitute end-effector during walking.

  3. Transfusion service disaster planning.

    PubMed

    Bundy, K L; Foss, M L; Stubbs, J R

    2008-01-01

    The Mayo Clinic, in Rochester, Minnesota, recently set forth a directive to develop a Mayo Emergency Incident Command System (MEICS) plan to respond to major disasters. The MEICS plan that was developed interfaces with national response plans to ensure effective communication and coordination between our institution and local, state, and federal agencies to establish a common language and communication structure. The MEICS plan addresses multiple aspects of dealing with resource needs during a crisis, including the need for blood and transfusion medicine services. The MEICS plan was developed to supplement our current local emergency preparedness procedures and provide a mechanism for responding to the escalating severity of an emergency to deal with situations of a magnitude that is outside the normal experience. A plan was developed to interface the existing Transfusion Medicine disaster plan standard operating procedures (SOP) with the institutional and Department of Laboratory Medicine (DLMP) MEICS plans. The first step in developing this interface was defining MEICS. Other major steps were defining the chain of command, developing a method for visually indicating who is "in charge," planning communication, defining the actions to be taken, assessing resource needs, developing flowcharts and updating SOPs, and developing a blood rationing team to deal with anticipated blood shortages. Several key features of the interface and updated disaster plan that were developed are calling trees for response personnel, plans for relocating leadership to alternative command centers, and action sheets to assist with resource assessment. The action sheets also provide documentation of key actions by response personnel.

  4. Joint services electronics program

    NASA Astrophysics Data System (ADS)

    Peters, Leon, Jr.

    1992-11-01

    The report represents the fifteenth annual summary of The Ohio State University Joint Services Electronics Program (JSEP). The transfer of the compact range identification technology initiated under JSEP support for time domain studies continues to make large advances. We are also assisting Rockwell (Tulsa) to update their RCS facilities. This work is on a subcontract to the ESL from the Air Force. This has lead to involvement in the study of Ultra Wide Band radar systems. The research activities devoted to the Generalized Ray and Gaussian Beams continues. Our JSEP research continues to be expanded by external funding. This program is being expanded by use of such funds which are more focussed on the requirements of the sponsors which includes both the Air Force and the Navy. Our JSEP research continues to focus on electromagnetic related topics. There are four major electromagnetics areas that were pursued in the past year. The Diffraction Studies Work Unit has initiated research on a time domain version of the Uniform Theory of Diffraction. A second topic under the Diffraction Studies Work Unit involves further extensions of the generalized resistive boundary condition and the generalized impedance boundary condition. These have been applied to scattering from a chiral slab. A third topic of interest is the diffraction from a corner. A fourth task involves the reflection/diffraction of a Gaussian beam. This represents an approach to replace the usual ray optics solution for very complex geometries where the versatile ray optics solution becomes cumbersome.

  5. Information services directory

    SciTech Connect

    1991-01-01

    Congress passed the Nuclear Waste Policy Act of 1982 (NWPA) and its amendments establishing the National policy for safely storing, transporting and disposing of spent nuclear fuel and high-level radioactive waste in a geologic repository. This legislation created the Office of Civilian Radioactive Waste Management (OCRWM) within the US Department of Energy (DOE) to develop an integrated system for the safe and efficient disposal of high-level radioactive waste. The NWPA, as amended, directs DOE to study in detail the Yucca Mountain site in Nevada as the only candidate site for the Nation`s geologic repository. In Nevada, the DOE/OCRWM Yucca Mountain Site Characterization Project Office (YMPO) manages scientific investigations to determine the suitability of Yucca Mountain for effectively isolating radioactive waste from the public and the environment. This Information Services Directory is intended to facilitate dissemination of information. The Directory is produced by the Education and Information Division of OCRWM`s Office of External Relations and will be updated periodically. This is the third such update since its issuance in August 1986. It is a reference document that lists the sources of program information available to States, Indian Tribes and the public.

  6. Evaluating Service Organization Models

    PubMed Central

    TOUATI, NASSERA; PINEAULT, RAYNALD; CHAMPAGNE, FRANÇOIS; DENIS, JEAN-LOUIS; BROUSSELLE, ASTRID; CONTANDRIOPOULOS, ANDRÉ-PIERRE; GENEAU, ROBERT

    2016-01-01

    Based on the example of the evaluation of service organization models, this article shows how a configurational approach overcomes the limits of traditional methods which for the most part have studied the individual components of various models considered independently of one another. These traditional methods have led to results (observed effects) that are difficult to interpret. The configurational approach, in contrast, is based on the hypothesis that effects are associated with a set of internally coherent model features that form various configurations. These configurations, like their effects, are context-dependent. We explore the theoretical basis of the configuration approach in order to emphasize its relevance, and discuss the methodological challenges inherent in the application of this approach through an in-depth analysis of the scientific literature. We also propose methodological solutions to these challenges. We illustrate from an example how a configurational approach has been used to evaluate primary care models. Finally, we begin a discussion on the implications of this new evaluation approach for the scientific and decision-making communities. PMID:27274682

  7. Health care's service fanatics.

    PubMed

    Merlino, James I; Raman, Ananth

    2013-05-01

    The Cleveland Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there and decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys, and it now draws hospital executives from around the world who want to study its practices. The Clinic's journey also holds Lessons for organizations outside health care that must suddenly compete by creating a superior customer experience. The authors, one of whom was critical to steering the hospital's transformation, detail the processes that allowed the Clinic to excel at patient satisfaction without jeopardizing its traditional strengths. Hospital leaders: Publicized the problem internally. Seeing the hospital's dismal service scores shocked employees into recognizing that serious flaws existed. Worked to understand patients' needs. Management commissioned studies to get at the root causes of dissatisfaction. Made everyone a caregiver. An enterprisewide program trained everyone, from physicians to janitors, to put the patient first. Increased employee engagement. The Clinic instituted a "caregiver celebration" program and redoubled other motivational efforts. Established new processes. For example, any patient, for any reason, can now make a same-day appointment with a single call. Set patients' expectations. Printed and online materials educate patients about their stays--before they're admitted. Operating a truly patient-centered organization, the authors conclude, isn't a program; it's a way of life. PMID:23898737

  8. "Systematizing" ethics consultation services.

    PubMed

    Bruce, Courtenay R; Eves, Margot M; Allen, Nathan G; Smith, Martin L; Peña, Adam M; Cheney, John R; Majumder, Mary A

    2015-03-01

    While valuable work has been done addressing clinical ethics within established healthcare systems, we anticipate that the projected growth in acquisitions of community hospitals and facilities by large tertiary hospitals will impact the field of clinical ethics and the day-to-day responsibilities of clinical ethicists in ways that have yet to be explored. Toward the goal of providing clinical ethicists guidance on a range of issues that they may encounter in the systematization process, we discuss key considerations and potential challenges in implementing system-wide ethics consultation services. Specifically, we identify four models for organizing, developing, and enhancing ethics consultation activities within a system created through acquisitions: (1) train-the-trainer, (2) local capacity-building, (3) circuit-riding, and (4) consolidated accountability. We note each model's benefits and challenges. To our knowledge, this is the first paper to consider the broader landscape of issues affected by consolidation. We anticipate that clinical ethicists, volunteer consultants, and hospital administrators will benefit from our recommendations.

  9. Youth services in Ethiopia.

    PubMed

    Meredith, P

    1990-12-01

    Departing from the usual family planning education format in teenage counseling, the IPPF is funding youth centers providing contraception as well as education in Ethiopia, Kenya, Togo, Tunisia, and Turkey. The development concern is for a cost efficient and effective center with minimal criticism. 2 experimental Mexican models were used in the Ethiopian youth centers. Both models utilize young adult coordinators who supervise young promoters, however each operates differently. Mexican staff trained their African counterparts and a detailed project manual will be available soon. The Ethiopian youth centers utilizing NGO's and the private sector have been permitted freedom from central control. Alarming statistics include: 20.8% of pregnancies are teenaged; 20.8% of hospital reported abortions are teenaged; the contraceptive prevalence rate is 2%; population increased by 3% per year with the average children per woman of 7.5. Addis Ababa's youth project provides services to mostly zone 5 school aged adolescents who are informed and eager to purchase condoms, although they are not able to purchase them commercially. Revolutionary Ethiopian Youth Association (REYA) with its 200,000 membership, is increasing its contribution to expanding the network of promoters. Promoters are used to register those receiving free condoms, but the recommendation to cease this practice of registration is in, and replace it with the sale of 50 US cents per condom.

  10. Designing Crop Simulation Web Service with Service Oriented Architecture Principle

    NASA Astrophysics Data System (ADS)

    Chinnachodteeranun, R.; Hung, N. D.; Honda, K.

    2015-12-01

    Crop simulation models are efficient tools for simulating crop growth processes and yield. Running crop models requires data from various sources as well as time-consuming data processing, such as data quality checking and data formatting, before those data can be inputted to the model. It makes the use of crop modeling limited only to crop modelers. We aim to make running crop models convenient for various users so that the utilization of crop models will be expanded, which will directly improve agricultural applications. As the first step, we had developed a prototype that runs DSSAT on Web called as Tomorrow's Rice (v. 1). It predicts rice yields based on a planting date, rice's variety and soil characteristics using DSSAT crop model. A user only needs to select a planting location on the Web GUI then the system queried historical weather data from available sources and expected yield is returned. Currently, we are working on weather data connection via Sensor Observation Service (SOS) interface defined by Open Geospatial Consortium (OGC). Weather data can be automatically connected to a weather generator for generating weather scenarios for running the crop model. In order to expand these services further, we are designing a web service framework consisting of layers of web services to support compositions and executions for running crop simulations. This framework allows a third party application to call and cascade each service as it needs for data preparation and running DSSAT model using a dynamic web service mechanism. The framework has a module to manage data format conversion, which means users do not need to spend their time curating the data inputs. Dynamic linking of data sources and services are implemented using the Service Component Architecture (SCA). This agriculture web service platform demonstrates interoperability of weather data using SOS interface, convenient connections between weather data sources and weather generator, and connecting

  11. Conservation Planning for Ecosystem Services

    PubMed Central

    Chan, Kai M. A; Shaw, M. Rebecca; Cameron, David R; Underwood, Emma C; Daily, Gretchen C

    2006-01-01

    Despite increasing attention to the human dimension of conservation projects, a rigorous, systematic methodology for planning for ecosystem services has not been developed. This is in part because flows of ecosystem services remain poorly characterized at local-to-regional scales, and their protection has not generally been made a priority. We used a spatially explicit conservation planning framework to explore the trade-offs and opportunities for aligning conservation goals for biodiversity with six ecosystem services (carbon storage, flood control, forage production, outdoor recreation, crop pollination, and water provision) in the Central Coast ecoregion of California, United States. We found weak positive and some weak negative associations between the priority areas for biodiversity conservation and the flows of the six ecosystem services across the ecoregion. Excluding the two agriculture-focused services—crop pollination and forage production—eliminates all negative correlations. We compared the degree to which four contrasting conservation network designs protect biodiversity and the flow of the six services. We found that biodiversity conservation protects substantial collateral flows of services. Targeting ecosystem services directly can meet the multiple ecosystem services and biodiversity goals more efficiently but cannot substitute for targeted biodiversity protection (biodiversity losses of 44% relative to targeting biodiversity alone). Strategically targeting only biodiversity plus the four positively associated services offers much promise (relative biodiversity losses of 7%). Here we present an initial analytical framework for integrating biodiversity and ecosystem services in conservation planning and illustrate its application. We found that although there are important potential trade-offs between conservation for biodiversity and for ecosystem services, a systematic planning framework offers scope for identifying valuable synergies. PMID

  12. Epigenetics and gene expression.

    PubMed

    Gibney, E R; Nolan, C M

    2010-07-01

    Transcription, translation and subsequent protein modification represent the transfer of genetic information from the archival copy of DNA to the short-lived messenger RNA, usually with subsequent production of protein. Although all cells in an organism contain essentially the same DNA, cell types and functions differ because of qualitative and quantitative differences in their gene expression. Thus, control of gene expression is at the heart of differentiation and development. Epigenetic processes, including DNA methylation, histone modification and various RNA-mediated processes, are thought to influence gene expression chiefly at the level of transcription; however, other steps in the process (for example, translation) may also be regulated epigenetically. The following paper will outline the role epigenetics is believed to have in influencing gene expression.

  13. Correctly Expressing Atomic Weights

    NASA Astrophysics Data System (ADS)

    Paolini, Moreno; Cercignani, Giovanni; Bauer, Carlo

    2000-11-01

    Very often, atomic or molecular weights are expressed as dimensionless quantities, but although the historical importance of their definition as "pure numbers" is acknowledged, it is inconsistent with experimental formulas and with the theory of measure in general. Here, we propose on the basis of clear-cut formulas that, contrary to customary statements, atomic and molecular weights should be expressed as dimensional quantities (masses) in which the Dalton (= 1.663 x 10-24 g) is taken as the unit.

  14. Improvement of Job Placement Services.

    ERIC Educational Resources Information Center

    Mount San Antonio Community Coll. District, Walnut, CA.

    The Improvement of Job Placement Services Project was undertaken to examine and strengthen job placement services and programs in the California community colleges. Specific objectives of the project were to: (1) select and convene a 12-member representative advisory committee to oversee project operations working with the California Placement…

  15. Assessment in Service-Learning

    ERIC Educational Resources Information Center

    McDonald, Betty

    2012-01-01

    Offering meaningful service to the community while engaging in active learning is a pedagogical strategy that has come to be known as service-learning. Both learner and the community are mutual recipients of benefits derived from the process. The fundamental question that remains is, "How do we assess the learner in this non traditional scenario?"…

  16. E-Service Quality Management

    ERIC Educational Resources Information Center

    Batagan, Lorena; Pocovnicu, Adrian; Capisizu, Sergiu

    2009-01-01

    A characteristic of today's society is the increasing use of modern information and communication technologies in all areas. Computer applications, called e-services, are being developed to provide efficient access to services, electronically. Quality management systems are needed to provide a consistent way to select, evaluate, prioritize and…

  17. Project SCS (Special Communication Services).

    ERIC Educational Resources Information Center

    Curtis, John A.

    This extensive report describes and provides documentation on Special Communications Services for the Sensory Impaired (SCS), a Virginia-based telecommunications delivery system developed by the Center for Excellence, Inc. (CenTex), to provide information and entertainment broadcasting services to the visually handicapped, the hearing impaired,…

  18. Food Production & Service Curriculum Guide.

    ERIC Educational Resources Information Center

    Michigan State Univ., East Lansing. Coll. of Agriculture and Natural Resources Education Inst.

    This curriculum guide deals with planning and implementing a course in food production and service. Addressed in the course are the following topics: using basic food service processes; performing the tasks of a kitchen helper, stock clerk, baker's helper, pastry helper, cook's helper, pantry goods maker, short order cook, cook, dining room…

  19. 77 FR 42777 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-07-20

    ... established or revoked from May 1, 2012, to May 31, 2012. FOR FURTHER INFORMATION CONTACT: Senior Executive... for Administration. Foreign Senior Advisor.... DA120071 05/07/2012 Agricultural Service. Food and Nutrition Advisor for DA120078 05/16/2012 Service. Special Projects. Office of the Confidential DA120080...

  20. Distributed user services for supercomputers

    NASA Technical Reports Server (NTRS)

    Sowizral, Henry A.

    1989-01-01

    User-service operations at supercomputer facilities are examined. The question is whether a single, possibly distributed, user-services organization could be shared by NASA's supercomputer sites in support of a diverse, geographically dispersed, user community. A possible structure for such an organization is identified as well as some of the technologies needed in operating such an organization.

  1. Spacecraft Modularity for Serviceable Satellites

    NASA Technical Reports Server (NTRS)

    Rossetti, Dino; Keer, Beth; Panek, John; Reed, Benjamin; Cepollina, Frank; Ritter, Robert

    2015-01-01

    Satellite servicing has been a proven capability of NASA since the first servicing missions in the 1980s with astronauts on the space shuttle. This capability enabled the on-orbit assembly of the International Space Station (ISS) and saved the Hubble Space Telescope (HST) mission following the discovery of the flawed primary mirror. The effectiveness and scope of servicing opportunities, especially using robotic servicers, is a function of how cooperative a spacecraft is. In this paper, modularity will be presented as a critical design aspect for a spacecraft that is cooperative from a servicing perspective. Different features of modularity are discussed using examples from HST and the Multimission Modular Spacecraft (MMS) program from the 1980s and 1990s. The benefits of modularity will be presented including those directly related to servicing and those outside of servicing including reduced costs and increased flexibility. The new Reconfigurable Operational spacecraft for Science and Exploration (ROSE) concept is introduced as an affordable implementation of modularity that provides cost savings and flexibility. Key aspects of the ROSE architecture are discussed such as the module design and the distributed avionics architecture. The ROSE concept builds on the experience from MMS and due to its modularity, would be highly suitable as a future client for on-orbit servicing.

  2. Telelibrary: Library Services via Satellite.

    ERIC Educational Resources Information Center

    Liu, Rosa

    1979-01-01

    Investigates the provision of library services via satellite, explains briefly the operation and advantages of communication satellites, and discusses the various telecommunications equipment and services which, when coupled with satellite transmission, will enhance library activities. Demand trend projections for telecommunications services…

  3. Contemporary Counseling: Services, Applications, Issues.

    ERIC Educational Resources Information Center

    Humes, Charles W.

    This book was written to serve as a basic text in courses that overview the use of counseling services and to serve as a useful reference for counseling practitioners. It is designed to stress counseling services in different settings (social agencies, mental health centers, schools, business/industry, correctional institutions, and private…

  4. Web Service: MedlinePlus

    MedlinePlus

    ... this page: https://medlineplus.gov/webservices.html MedlinePlus Web Service To use the sharing features on this ... please enable JavaScript. MedlinePlus offers a search-based Web service that provides access to MedlinePlus health topic ...

  5. Mobile Technology in Educational Services

    ERIC Educational Resources Information Center

    Chen, Jueming; Kinshuk

    2005-01-01

    The use of computers and the Internet has successfully enabled educational institutions to provide their students and staff members with various online educational services. With the recent developments in mobile technology, further possibilities are emerging to provide such services through mobile devices such as mobile phones and PDAs. By…

  6. Effectiveness of Supplemental Educational Services

    ERIC Educational Resources Information Center

    Deke, John; Gill, Brian; Dragoset, Lisa; Bogen, Karen

    2014-01-01

    One of the modifications of the Elementary and Secondary Education Act (known as the No Child Left Behind Act) gave parents of low-income students in low-performing schools a choice of Supplemental Educational Services (SEdS). SEdS include tutoring or other academic support services offered outside the regular school day, at no charge to students…

  7. Capability 9.4 Servicing

    NASA Technical Reports Server (NTRS)

    Moe, Rud

    2005-01-01

    This paper presents viewgraphs on capability structure 9.4 servicing. The topics include: 1) Servicing Description; 2) Benefits of Servicing; 3) Drivers & Assumptions for Servicing; 4) Capability Breakdown Structure 9.4 Servicing; 5) Roadmap for Servicing; 6) 9.4 Servicing Critical Gaps; 7) Capability 9.4 Servicing; 8) Capability 9.4.1 Inspection; 9) State-of-the-Art /Maturity Level /Capabilities for 9.4.1 Inspection; 10) Capability 9.4.2 Diagnostics; 11) State-of-the-Art/Maturity Level /Capabilities for 9.4.2 Diagnostics; 12) Capability 9.4.3 Perform Planned Maintenance; 13) State-of-the-Art /Maturity Level /Capabilities for 9.4.3 Perform Planned Maintenance; 14) Capability 9.4.4 Perform Unplanned Repair; 15) State-of-the-Art /Maturity Level /Capabilities for 9.4.4 Perform Unplanned Repair; 16) Capability 9.4.5 Install Upgrade; 17) Capability 9.4.5 Install Upgrade; 18) State-of-the-Art /Maturity Level /Capabilities for 9.4.5 Install Upgrade; 19) Capability 9.4.6 Planning, Logistics, Training; and 20) State-of-the-Art /Maturity Level /Capabilities for 9.4.6 Planning, Logistics, & Training;

  8. Safety and Special Radio Services.

    ERIC Educational Resources Information Center

    Federal Communications Commission, Washington, DC.

    Numerous radio stations across the nation perform nonbroadcast services in areas ranging from aviation, forestry protection, and telephone maintenance to amateur and citizen radio. These services can be grouped in four general categories: (1) safety, (2) industry, (3) land transportation, and (4) miscellaneous purposes. This bulletin briefly…

  9. Service-Learning in Sports

    ERIC Educational Resources Information Center

    Mumford, Vincent; Kane, Jennifer

    2006-01-01

    This article examines how a graduate sport-marketing class, at an urban university, implemented a sport-related service-learning project (Hoops Against Hunger) that provided relief to victims of Florida's 2004 hurricanes. The article describes the seven components of the project (need, participants, learning, service, publicity, evaluation, and…

  10. Hospitality Services. Student Activity Book.

    ERIC Educational Resources Information Center

    Texas Tech Univ., Lubbock. Home Economics Curriculum Center.

    This student activity book contains pencil-and-paper activities for use in a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The activities are organized into 29 chapters on the following topics: hospitality services industry; professional ethics; organization/management structures in…

  11. Knowledge Management and Reference Services

    ERIC Educational Resources Information Center

    Gandhi, Smiti

    2004-01-01

    Many corporations are embracing knowledge management (KM) to capture the intellectual capital of their employees. This article focuses on KM applications for reference work in libraries. It defines key concepts of KM, establishes a need for KM for reference services, and reviews various KM initiatives for reference services.

  12. Service-Learning and Mathematics

    ERIC Educational Resources Information Center

    Roemer, Cynthia Anne

    2009-01-01

    Contemporary educational theory has given increased attention to service-learning as valuable pedagogy. Ever-changing technology progress and applications demand a quantitatively literate population, supporting the need for experiential activities in mathematics. This study addresses service-learning pedagogy in mathematics through a study of the…

  13. 75 FR 67408 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-11-02

    ....gpoaccess.gov/fr/ . A consolidated listing of all authorities as of June 30 is also published each year. The... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... excepted service as required by 5 CFR 213.103. FOR FURTHER INFORMATION CONTACT: Roland Edwards,...

  14. 76 FR 2929 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-01-18

    ....gpoaccess.gov/fr/ . A consolidated listing of all authorities as of June 30 is also published each year. The... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... excepted service as required by 5 CFR 213.103. FOR FURTHER INFORMATION CONTACT: Roland Edwards,...

  15. 75 FR 3947 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-01-25

    ....gpoaccess.gov/ fr/. A consolidated listing of all authorities as of June 30 is also published each year. The... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... excepted service as required by 5 CFR 213.103. FOR FURTHER INFORMATION CONTACT: Roland Edwards,...

  16. 76 FR 53157 - Excepted Service

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-08-25

    ... Federal Register at http://www.gpoaccess.gov/fr/ fr/. A consolidated listing of all authorities as of June... MANAGEMENT Excepted Service AGENCY: U.S. Office of Personnel Management (OPM). ACTION: Notice. SUMMARY: This... excepted service as required by 5 CFR 213.103. FOR FURTHER INFORMATION CONTACT: Roland Edwards,...

  17. Service Increases Fueling Budget Growth

    ERIC Educational Resources Information Center

    Cottrell, Terry

    2011-01-01

    Reactionary stances against pending budget cuts should be considered to be less favorable positioning for library leaders versus more proactive and anticipatory strategies. By changing the attitudinal and service posturing of library staff and services, libraries can show themselves as a more essential function to their colleges. Budget cuts…

  18. RESNA Wheelchair Service Provision Guide

    ERIC Educational Resources Information Center

    Arledge, Stan; Armstrong, William; Babinec, Mike; Dicianno, Brad E.; Digiovine, Carmen; Dyson-Hudson, Trevor; Pederson, Jessica; Piriano, Julie; Plummer, Teresa; Rosen, Lauren; Schmeler, Mark; Shea, Mary; Stogner, Jody

    2011-01-01

    The purpose of the Wheelchair Service Provision Guide is to provide an appropriate framework for identifying the essential steps in the provision of a wheelchair. It is designed for use by all participants in the provision process including consumers, family members, caregivers, social service and health care professionals, suppliers,…

  19. Space Service Market (Theoretical Aspect)

    NASA Astrophysics Data System (ADS)

    Prisniakov, V. F.; Prisniakova, L. M.

    The authors propose a mathematical model of the demand and supply in the market economics and in the market of space services, in particular. A theoretical demand formula and a real curve demand are compared. The market equilibrium price is defined. The space market dynamics is studied. The calculations are carried out for the parameters which are close to the market of space services.

  20. Service Learning and Curriculum Transfusion.

    ERIC Educational Resources Information Center

    Buchen, Irving H.

    1995-01-01

    If well planned, service learning can exhibit developmental stages that parallel and feed into patterns of academic growth. Students who learn through service pass through six developmental stages (the need to be needed, to know, to know more, to understand why, to know what can be changed, and to integrate action and knowledge for developing…

  1. Service Modules for Coal Extraction

    NASA Technical Reports Server (NTRS)

    Gangal, M. D.; Lewis, E. V.

    1985-01-01

    Service train follows group of mining machines, paying out utility lines as machines progress into coal face. Service train for four mining machines removes gases and coal and provides water and electricity. Flexible, coiling armored carriers protect cables and hoses. High coal production attained by arraying row of machines across face, working side by side.

  2. Market Segmentation for Information Services.

    ERIC Educational Resources Information Center

    Halperin, Michael

    1981-01-01

    Discusses the advantages and limitations of market segmentation as strategy for the marketing of information services made available by nonprofit organizations, particularly libraries. Market segmentation is defined, a market grid for libraries is described, and the segmentation of information services is outlined. A 16-item reference list is…

  3. Public Service Practicum Curriculum Guide.

    ERIC Educational Resources Information Center

    Illinois State Office of Education, Springfield. Div. of Adult Vocational and Technical Education.

    This Public Service Practicum Curriculum Guide is intended to assist social science and occupational teachers in the areas of public service and related occupations to develop, implement, and operate an internship program. Designed for use in all schools in rural, suburban, or city settings, this guide is based on a program developed in Elk Grove…

  4. Customer Service in Higher Education.

    ERIC Educational Resources Information Center

    Sines, Robert G., Jr.; Duckworth, Eric A.

    1994-01-01

    It is argued that colleges and universities need to understand the importance of customer service in student retention, particularly in a competitive marketplace. Customer service concepts that work in the private sector are seen as useful in higher education, and a model is proposed. (MSE)

  5. Service Learning: A Valuable Experience

    ERIC Educational Resources Information Center

    Fowler, William E.; Stovall, O. Scott; Neill, John D.

    2005-01-01

    In this paper, we describe how our department recently incorporated a major service learning component into the curriculum. Specifically, we employed participation in the IRS's Volunteer Income Tax Assistance (VITA) program as an effective means of experiential and service learning for the past two years for Masters of Accountancy students. We…

  6. Objectives of Youth Advisory Services.

    ERIC Educational Resources Information Center

    World Health Organization, Copenhagen (Denmark). Regional Office for Europe.

    Professionals concerned with youth advisory services from 10 countries met to exchange appropriate experiences and information on their role, organizations and operations, especially within the framework of other community services. Changes in their roles and objectives received special attention to determine possibilities for prevention and early…

  7. What Happened to Service Coordination?

    ERIC Educational Resources Information Center

    McWilliam, R. A.

    2006-01-01

    Comments on an article by Dunst and Bruder. Service coordination was supposed to be one of the major jewels in the legislative crown for young children with disabilities and their families. The authors have cast their experienced eyes on the heart of the matter, which is the models of service coordination that sprang to life almost immediately…

  8. Computer Assisted Rehabilitation Service Delivery.

    ERIC Educational Resources Information Center

    West Virginia Rehabilitation Research and Training Center, Dunbar.

    This volume consisting of state of the art reviews, suggestions and guidelines for practitioners, and program descriptions deals with the current and potential applications of computers in the delivery of services for vocational rehabilitation (VR). Discussed first are current applications of computer technology in rehabilitative service delivery.…

  9. New Developments in Information Services.

    ERIC Educational Resources Information Center

    McAllister, Lois, Ed.

    The purpose of this conference was to: (1) improve reference and research library resources and services within its area by identifying, sharing and developing such resources and services and (2) further inter-library cooperation, communication and transportation of materials within the area of the Council. Aware that many information needs exist…

  10. Community Service Promotes Student Awareness.

    ERIC Educational Resources Information Center

    Schools in the Middle, 1993

    1993-01-01

    Community service links the school with society and should be part of the middle-level curriculum. Ediger's article describes three sixth-grade community service projects involving a nursing home entertainment program, the police department, and a trash-awareness project. Hamilton and Hanna describe a "points of light" project involving middle…

  11. Guidance Services in Spanish Universities

    ERIC Educational Resources Information Center

    Vidal, Javier; Diez, Gloria; Vieira, Maria J.

    2003-01-01

    Since the 80s, higher education in Spain has undergone important modifications such as greater autonomy, expansion in the number of students and the introduction of more flexible programmes. In this context, guidance services have proliferated in an unstructured way. This paper presents a description of guidance services in Spanish universities…

  12. Technology in Instructional Support Services.

    ERIC Educational Resources Information Center

    New York State Education Dept., Albany.

    This manual is intended to provide directors of funded programs and teachers with an awareness of a wide range of technology services, programs, and applications for improving the quality and effectiveness of instructional support services in New York State schools. The first of nine chapters contains two papers: "Technology Support for…

  13. Customer Service in Ontario's Colleges

    ERIC Educational Resources Information Center

    Keith, John

    2005-01-01

    No doubt there are detractors who cringe at the prospect of connecting the term customer service with an institution of higher education. Some may consider the term demeaning. However, given the college funding crisis and current economic climate, a quality customer service strategy is a prudent adjunct to any marketing activity undertaken. It is…

  14. Factors Affecting Medical Service Quality

    PubMed Central

    MOSADEGHRAD, Ali Mohammad

    2014-01-01

    Abstract Background A better understanding of factors influencing quality of medical service can pinpoint better strategies for quality assurance in medical services. This study aimed to identify factors affecting the quality of medical services provided by Iranian physicians. Methods Exploratory in-depth individual interviews were conducted with sixty-four physicians working in various medical institutions in Iran. Results Individual, organizational and environmental factors enhance or inhibit the quality of medical services. Quality of medical services depends on the personal factors of the physician and patient, and factors pertaining to the healthcare setting and the broader environment. Conclusion Differences in internal and external factors such as availability of resources, patient cooperation and collaboration among providers affect the quality of medical services and patient outcomes. Supportive leadership, proper planning, education and training and effective management of resources and processes improve the quality of medical services. This article contributes to healthcare theory and practice by developing a conceptual framework for understanding factors that influence medical services quality. PMID:26060745

  15. [Satisfaction with health services in the North Bohemia Region].

    PubMed

    Masopust, V; Rajman, K

    1989-04-01

    In May 1988 in the North Bohemian region an anonymous survey was made in which 3,767 respondents participated, i.e. 0.42% of the population living in the region. The survey was focused on the satisfaction with and attitudes of patients to the health services. 73.64% of the respondents evaluated the provided services positively, 24.39% had an ambivalent attitude and 1.97% evaluated them negatively. Material shortcomings in the health services were criticized by 54.05% of the respondents, 37.75% criticized long waiting periods and 23.17% shortage of health personnel. The greatest advantage of our health services is that they are free of charge (49.91% respondents); availability (48.23%) and good interpersonal relations (21.56%). The satisfaction with the health services was expressed by 85.72% respondents verbally, 5.57% by criticism, 1.57% by a bribe and 1.43% by complaints. The most pretentious group are young patients working in industry. A positive attitude to the health services correlates with a positive evaluation of health workers. Thus the necessity arises to guard the ethical and professional standard of the health workers. PMID:2736659

  16. Malaysian Moslem mothers' experience of depression and service use.

    PubMed

    Abdul Kadir, Nor Ba'yah; Bifulco, Antonia

    2010-09-01

    Standard psychiatric criteria for depression developed in the United States and United Kingdom are increasingly used worldwide to establish the prevalence of clinical disorders and to help develop services. However, these approaches are rarely sensitive to local and cultural expressions of symptoms or beliefs about treatment. Mismatch between diagnostic criteria and local understanding may result in underreporting of depression and underutilization of services. Little such research has been conducted in Malaysia, despite the acknowledged high rate of depression and low access to services. This study examines depression in Moslem Malay women living in Johor Bahru, Southern Peninsular Malaysia, to explore depression symptoms using the Structured Clinical Interview for DSM-IV. The 61 women interviewed were selected on the basis of high General Health Questionnaire scores from a large questionnaire survey of 1,002 mothers. The illustrative analysis looks at descriptions of depressed mood, self-depreciation and suicidal ideation, as well as attitudes toward service use. The women gave full and open descriptions of their emotional symptoms, easily recognizable by standard symptom categories, although somatic symptoms were commonly included, and the spiritual context to understanding depression was also prevalent. However, few women had knowledge about treatment or sought medical services, although some sought help from local spiritual healers. Attending to such views of depression can help develop services in Malaysia.

  17. Joint services electronics program

    NASA Astrophysics Data System (ADS)

    Peters, Leon, Jr.

    1993-11-01

    The transfer of the compact range and target identification technology initiated under JSEP support for time domain studies continues to make large advances. The installation of a large compact reflector and a modern radar of our design has been completed for ASD at Wright Patterson Air Force Base. This system will have all of the sensitivity of the Mini Range reported last year and yet has a 14 ft quiet (or target) zone. The reflector includes all the most updated features of the ESL design. Dr. Brian Kent of ASD has expressed complete satisfaction with its performance. It is the range we would like to have, but can never afford. A large even more advanced compact range is currently being designed for NASA, Langley which is specifically being focused for measurements as low as 300 MHz. This new range will fit in a room 40 ft x 40 ft x 80 ft instead of the previously required 120 ft x 120 ft x 360 ft. The cost savings in this care are enormous. Our JSEP research continues to focus on electromagnetic related topics.

  18. Lease based production services

    SciTech Connect

    Gisvold, K.M.

    1995-12-31

    Built in 1986, the Petrojarl 1 production vessel finished its 7th consecutive contract on January 26,1995 after having produced 17.9 mill barrels of oil from the UK Hudson field for Amerada Hess UK. This paper summarizes the main data relating to the 7 historic Petrojarl contracts. A total of 188 MMBBLS of oil has passed through the vessel in these 8 years, while working for 7 different operators. Max water depth has been 330 m (Troll) and minimum 71 m. (Angus). Max. production has been 41,200 BOPD from Hudson, while max throughput has been 310,000 BOPD acting as a FSO on Fulmar. Contractual regularity has been in excess of 98%, proving that a floater can deliver as well as the best gravity platforms even under North Sea conditions. Throughout, the vessel, and the associated shuttling services have been owned and operated by Golar-Nor Offshore AS, acting as a production contractor. Regularity and safety records have been remarkable, and what was perceived as exotic and unproven technology is today state-of-the-art. The advantages of production contracting have become clear to the industry, and this new contracting niche is now poised for rapid growth in the years to come. A result of this experience is that the Petrojarl 1 has now been contracted to ARCO British to produce their 24 MMBBLS Blenheim field over an expected period of 4 years. A further result is the new building project Petrojarl 4, currently under construction to meet First Oil in early 1996 from the Foinaven field West of Shetland for BP, in 500 m of water. The contracts are novel in their format and are further described. This paper examines the contract history that has led up this situation and discusses the way ahead.

  19. Emergency medical services

    NASA Technical Reports Server (NTRS)

    Billica, Roger; Chandler, Michael

    1994-01-01

    When NASA was established in 1958, it was known that space flight would require efforts beyond those of NASA to ensure the health and safety of our astronauts. On 10 Aug. 1958, a Secretary of Defense memorandum was signed that assigned the first Department of Defense (DOD) Manager to provide support to NASA for Project Mercury. This established a chain of command through the Joint Chiefs of Staff to the Secretary of Defense. The current charter is dated 19 Mar. 1986 and assigns the DOD Manager responsibilities to the Commander and Chief, US Space Command. The DOD Managers charter has many support areas and among them are recovery of astronauts and medical support. Today these efforts support the Space Shuttle and Space Station Programs. Briefly, the program works with each organization tasking the other through a requirements document. Level of care, communications, and recovery requirements are established; NASA and the DOD provide the capability to meet them. NASA is also responsible for the specialized training and equipment needed to meet these requirements. A Shuttle launch a KSC requires an Emergency Medical Services (EMS) coordinator on console to facilitate communications, ensure proper coverage, and coordinate with area hospitals. A contingent of NASA medical personnel are assembled to provide triage and medical support capabilities. The DOD provides medical evacuation (MEDEVAC) helicopters with surgeons and pararescue specialists (PJ's) or emergency medical technicians (EMT's). Each helicopter is equipped with at least one doctor and one PJ/EMT per astronaut crew member. Transoceanic abort landing (TAL) sites and end of mission (EOM) sites have similar structures, with TAL sites utilizing fixed wingg aircraft for MEDEVAC. The DOD also supports contingency planning for the support and return of crew members from the Space Station Freedom. Much of this support has been directed at the recovery of crew members following the landing of an Assured Crew Return

  20. Spacecraft Modularity for Serviceable Satellites

    NASA Technical Reports Server (NTRS)

    Reed, Benjamin B.; Rossetti, Dino; Keer, Beth; Panek, John; Cepollina, Frank; Ritter, Robert

    2015-01-01

    Spacecraft modularity has been a topic of interest at NASA since the 1970s, when the Multi-Mission Modular Spacecraft (MMS) was developed at the Goddard Space Flight Center. Since then, modular concepts have been employed for a variety of spacecraft and, as in the case of the Hubble Space Telescope (HST) and the International Space Station (ISS), have been critical to the success of on-orbit servicing. Modularity is even more important for future robotic servicing. Robotic satellite servicing technologies under development by NASA can extend mission life and reduce life-cycle cost and risk. These are optimized when the target spacecraft is designed for servicing, including advanced modularity. This paper will explore how spacecraft design, as demonstrated by the Reconfigurable Operational spacecraft for Science and Exploration (ROSE) spacecraft architecture, and servicing technologies can be developed in parallel to fully take advantage of the promise of both.

  1. Service Oriented E-Government

    NASA Astrophysics Data System (ADS)

    Stoll, Margareth; Laner, Dietmar, Dr.

    Due to different directives, the growing request for citizen-orientation, improved service quality, effectiveness, efficiency, transparency and reduction of costs, as well as administrative burden public administrations apply increasingly management tools and IT for continual service development and sustainable citizens' satisfaction. Therefore public administrations implement always more standard based management systems, such as quality ISO9001, environmental ISO 14001 or others. Due to this situation we used in different case studies as basis for e-government a the administration adapted, holistic administration management model to analyze stakeholder requirements and to integrate, harmonize and optimize services, processes, data, directives, concepts and forms. In these case studies the developed and consequently implemented holistic administration management model promotes constantly over more years service effectiveness, citizen satisfaction, efficiency, cost reduction, shorter initial training periods for new collaborators, employee involvement for sustainable citizen-oriented service improvement and organizational development.

  2. A service dog in group.

    PubMed

    Rothberg, Brian; Collins, Emily

    2015-04-01

    Service dogs are sanctioned by the Americans with Disabilities Act as having protected rights allowing them to assist owners with disabilities. These dogs are appearing with increasing frequency in healthcare settings, and it is important for healthcare providers to understand the rules and regulations given to service animals and owners. We discuss processes that transpired when a service dog was brought into a psychodynamic psychotherapy group. The purpose of this paper is to highlight the unintended consequences of the Americans with Disabilities Act of 2010 as it concerns service dogs and the impact on the group process. Problems resulting from the introduction of service dogs into therapy groups should be anticipated and explicitly discussed in the course of the group's transactions.

  3. Spacecraft Modularity for Serviceable Satellites

    NASA Technical Reports Server (NTRS)

    Rossetti, Dino; Keer, Beth; Panek, John; Ritter, Bob; Reed, Benjamin; Cepollina, Frank

    2015-01-01

    Spacecraft modularity has been a topic of interest at NASA since the 1970s, when the Multi-­-Mission Modular Spacecraft (MMS) was developed at the Goddard Space Flight Center. Since then, modular concepts have been employed for a variety of spacecraft and, as in the case of the Hubble Space Telescope (HST) and the International Space Station (ISS), have been critical to the success of on-­- orbit servicing. Modularity is even more important for future robotic servicing. Robotic satellite servicing technologies under development by NASA can extend mission life and reduce lifecycle cost and risk. These are optimized when the target spacecraft is designed for servicing, including advanced modularity. This paper will explore how spacecraft design, as demonstrated by the Reconfigurable Operational spacecraft for Science and Exploration (ROSE) spacecraft architecture, and servicing technologies can be developed in parallel to fully take advantage of the promise of both.

  4. Innovation in Extraterrestrial Service Systems - A Challenge for Service Science

    NASA Technical Reports Server (NTRS)

    Bergner, David

    2010-01-01

    This presentation was prepared at the invitation of Professor Yukio Ohsawa, Department of Systems Innovation, School of Engineering, The University of Tokyo, for delivery at the International Workshop on Innovating Service Systems, sponsored by the Japanese Society of Artificial Intelligence (JSAI) as part of the JSAI Internation Symposium on AI, 2010. It offers several challenges for Service Science and Service Innovation. the goal of the presentation is to stimulate thinking about how service systems viII evolve in the future, as human society advances from its terrestrial base toward a permanent presence in space. First we will consider the complexity of the International Space Station (ISS) as it is today, with particular emphasis of its research facilities, and focus on a current challenge - to maximize the utilization of ISS research facilities for the benefit of society. After briefly reviewing the basic principles of Service Science, we will discuss the potential application of Service Innovation methodology to this challenge. Then we viII consider how game-changing technologies - in particular Synthetic Biology - could accelerate the pace of sociocultural evolution and consequently, the progression of human society into space. We will use this provocative vision to advance thinking about how the emerging field of Service Science, Management, and Engineering (SSME) might help us anticipate and better handle the challenges of this inevitable evolutionary process.

  5. Ecosystem services provided by bats.

    PubMed

    Kunz, Thomas H; Braun de Torrez, Elizabeth; Bauer, Dana; Lobova, Tatyana; Fleming, Theodore H

    2011-03-01

    Ecosystem services are the benefits obtained from the environment that increase human well-being. Economic valuation is conducted by measuring the human welfare gains or losses that result from changes in the provision of ecosystem services. Bats have long been postulated to play important roles in arthropod suppression, seed dispersal, and pollination; however, only recently have these ecosystem services begun to be thoroughly evaluated. Here, we review the available literature on the ecological and economic impact of ecosystem services provided by bats. We describe dietary preferences, foraging behaviors, adaptations, and phylogenetic histories of insectivorous, frugivorous, and nectarivorous bats worldwide in the context of their respective ecosystem services. For each trophic ensemble, we discuss the consequences of these ecological interactions on both natural and agricultural systems. Throughout this review, we highlight the research needed to fully determine the ecosystem services in question. Finally, we provide a comprehensive overview of economic valuation of ecosystem services. Unfortunately, few studies estimating the economic value of ecosystem services provided by bats have been conducted to date; however, we outline a framework that could be used in future studies to more fully address this question. Consumptive goods provided by bats, such as food and guano, are often exchanged in markets where the market price indicates an economic value. Nonmarket valuation methods can be used to estimate the economic value of nonconsumptive services, including inputs to agricultural production and recreational activities. Information on the ecological and economic value of ecosystem services provided by bats can be used to inform decisions regarding where and when to protect or restore bat populations and associated habitats, as well as to improve public perception of bats.

  6. Abortion health services in Canada

    PubMed Central

    Norman, Wendy V.; Guilbert, Edith R.; Okpaleke, Christopher; Hayden, Althea S.; Steven Lichtenberg, E.; Paul, Maureen; White, Katharine O’Connell; Jones, Heidi E.

    2016-01-01

    Abstract Objective To determine the location of Canadian abortion services relative to where reproductive-age women reside, and the characteristics of abortion facilities and providers. Design An international survey was adapted for Canadian relevance. Public sources and professional networks were used to identify facilities. The bilingual survey was distributed by mail and e-mail from July to November 2013. Setting Canada. Participants A total of 94 abortion facilities were identified. Main outcome measures The number and location of services were compared with the distribution of reproductive-age women by location of residence. Results We identified 94 Canadian facilities providing abortion in 2012, with 48.9% in Quebec. The response rate was 83.0% (78 of 94). Facilities in every jurisdiction with services responded. In Quebec and British Columbia abortion services are nearly equally present in large urban centres and rural locations throughout the provinces; in other Canadian provinces services are chiefly located in large urban areas. No abortion services were identified in Prince Edward Island. Respondents reported provision of 75 650 abortions in 2012 (including 4.0% by medical abortion). Canadian facilities reported minimal or no harassment, in stark contrast to American facilities that responded to the same survey. Conclusion Access to abortion services varies by region across Canada. Services are not equitably distributed in relation to the regions where reproductive-age women reside. British Columbia and Quebec have demonstrated effective strategies to address disparities. Health policy and service improvements have the potential to address current abortion access inequity in Canada. These measures include improved access to mifepristone for medical abortion; provincial policies to support abortion services; routine abortion training within family medicine residency programs; and increasing the scope of practice for nurses and midwives to include abortion

  7. Service management at CERN with Service-Now

    NASA Astrophysics Data System (ADS)

    Toteva, Z.; Alvarez Alonso, R.; Alvarez Granda, E.; Cheimariou, M.-E.; Fedorko, I.; Hefferman, J.; Lemaitre, S.; Clavo, D. Martin; Martinez Pedreira, P.; Pera Mira, O.

    2012-12-01

    The Information Technology (IT) and the General Services (GS) departments at CERN have decided to combine their extensive experience in support for IT and non-IT services towards a common goal - to bring the services closer to the end user based on Information Technology Infrastructure Library (ITIL) best practice. The collaborative efforts have so far produced definitions for the incident and the request fulfilment processes which are based on a unique two-dimensional service catalogue that combines both the user and the support team views of all services. After an extensive evaluation of the available industrial solutions, Service-now was selected as the tool to implement the CERN Service-Management processes. The initial release of the tool provided an attractive web portal for the users and successfully implemented two basic ITIL processes; the incident management and the request fulfilment processes. It also integrated with the CERN personnel databases and the LHC GRID ticketing system. Subsequent releases continued to integrate with other third-party tools like the facility management systems of CERN as well as to implement new processes such as change management. Independently from those new development activities it was decided to simplify the request fulfilment process in order to achieve easier acceptance by the CERN user community. We believe that due to the high modularity of the Service-now tool, the parallel design of ITIL processes e.g., event management and non-ITIL processes, e.g., computer centre hardware management, will be easily achieved. This presentation will describe the experience that we have acquired and the techniques that were followed to achieve the CERN customization of the Service-Now tool.

  8. Memory beyond expression.

    PubMed

    Delorenzi, A; Maza, F J; Suárez, L D; Barreiro, K; Molina, V A; Stehberg, J

    2014-01-01

    The idea that memories are not invariable after the consolidation process has led to new perspectives about several mnemonic processes. In this framework, we review our studies on the modulation of memory expression during reconsolidation. We propose that during both memory consolidation and reconsolidation, neuromodulators can determine the probability of the memory trace to guide behavior, i.e. they can either increase or decrease its behavioral expressibility without affecting the potential of persistent memories to be activated and become labile. Our hypothesis is based on the findings that positive modulation of memory expression during reconsolidation occurs even if memories are behaviorally unexpressed. This review discusses the original approach taken in the studies of the crab Neohelice (Chasmagnathus) granulata, which was then successfully applied to test the hypothesis in rodent fear memory. Data presented offers a new way of thinking about both weak trainings and experimental amnesia: memory retrieval can be dissociated from memory expression. Furthermore, the strategy presented here allowed us to show in human declarative memory that the periods in which long-term memory can be activated and become labile during reconsolidation exceeds the periods in which that memory is expressed, providing direct evidence that conscious access to memory is not needed for reconsolidation. Specific controls based on the constraints of reminders to trigger reconsolidation allow us to distinguish between obliterated and unexpressed but activated long-term memories after amnesic treatments, weak trainings and forgetting. In the hypothesis discussed, memory expressibility--the outcome of experience-dependent changes in the potential to behave--is considered as a flexible and modulable attribute of long-term memories. Expression seems to be just one of the possible fates of re-activated memories.

  9. 26 CFR 1.410(a)-8T - Year of service; break in service (temporary).

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 26 Internal Revenue 5 2010-04-01 2010-04-01 false Year of service; break in service (temporary). 1...)-8T Year of service; break in service (temporary). (a)-(b) (c) Breaks in service. (1) (2) Employees...-year break in service under a plan which provides that after not more than 2 years of service...

  10. Benchmarking clinical photography services in the NHS.

    PubMed

    Arbon, Giles

    2015-01-01

    Benchmarking is used in services across the National Health Service (NHS) using various benchmarking programs. Clinical photography services do not have a program in place and services have to rely on ad hoc surveys of other services. A trial benchmarking exercise was undertaken with 13 services in NHS Trusts. This highlights valuable data and comparisons that can be used to benchmark and improve services throughout the profession. PMID:26828540

  11. 76 FR 4726 - Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-01-26

    ..., Including Workers Whose Unemployment Insurance (UI) Wages Are Reported Through Diamondware, Ltd and Nortel... Avaya Global Services, AOS Service Delivery, including workers whose unemployment insurance (UI) wages.... The notice was published in the Federal Register on November 8, 2010 (75 FR 68622). At the request...

  12. Manpower Services in the Workplace. An Employer Technical Services Program for a State Employment Service.

    ERIC Educational Resources Information Center

    Kirsch, Arthur W.; And Others

    This report outlines a program through which a State Employment Service, using existing resources, can provide employers and their workers with a broad range of technical services in order to improve productivity and make work more tolerable. The report is based on observations and analysis by a team of participant-observers of a Skill Improvement…

  13. 31 CFR 545.406 - Exportation of services; performance of service contracts; legal services.

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ... TALIBAN (AFGHANISTAN) SANCTIONS REGULATIONS Interpretations § 545.406 Exportation of services; performance....201 or where the benefit of such services is otherwise received in the territory of Afghanistan... received in the territory of Afghanistan controlled by the Taliban. Note to § 545.406. See § 545.513...

  14. 26 CFR 1.411(a)-6 - Year of service; hours of service; breaks in service.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... within the meaning of 29 CFR Part 2530.200b-2(a) for the employer or employers maintaining the plan. See... provided by section 410(a)(3)(C). See regulations prescribed by the Secretary of Labor under 29 CFR Part... employee has completed one year of service after his return to service. (ii) Defined contribution plan....

  15. 26 CFR 1.411(a)-6 - Year of service; hours of service; breaks in service.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... within the meaning of 29 CFR Part 2530.200b-2(a) for the employer or employers maintaining the plan. See... provided by section 410(a)(3)(C). See regulations prescribed by the Secretary of Labor under 29 CFR Part... employee has completed one year of service after his return to service. (ii) Defined contribution plan....

  16. 26 CFR 1.411(a)-6 - Year of service; hours of service; breaks in service.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... within the meaning of 29 CFR Part 2530.200b-2(a) for the employer or employers maintaining the plan. See... provided by section 410(a)(3)(C). See regulations prescribed by the Secretary of Labor under 29 CFR Part... employee has completed one year of service after his return to service. (ii) Defined contribution plan....

  17. 26 CFR 1.411(a)-6 - Year of service; hours of service; breaks in service.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... within the meaning of 29 CFR Part 2530.200b-2(a) for the employer or employers maintaining the plan. See... provided by section 410(a)(3)(C). See regulations prescribed by the Secretary of Labor under 29 CFR Part... employee has completed one year of service after his return to service. (ii) Defined contribution plan....

  18. Event selection services in ATLAS

    NASA Astrophysics Data System (ADS)

    Cranshaw, J.; Cuhadar-Donszelmann, T.; Gallas, E.; Hrivnac, J.; Kenyon, M.; McGlone, H.; Malon, D.; Mambelli, M.; Nowak, M.; Viegas, F.; Vinek, E.; Zhang, Q.

    2010-04-01

    ATLAS has developed and deployed event-level selection services based upon event metadata records ("TAGS") and supporting file and database technology. These services allow physicists to extract events that satisfy their selection predicates from any stage of data processing and use them as input to later analyses. One component of these services is a web-based Event-Level Selection Service Interface (ELSSI). ELSSI supports event selection by integrating run-level metadata, luminosity-block-level metadata (e.g., detector status and quality information), and event-by-event information (e.g., triggers passed and physics content). The list of events that survive after some selection criterion is returned in a form that can be used directly as input to local or distributed analysis; indeed, it is possible to submit a skimming job directly from the ELSSI interface using grid proxy credential delegation. ELSSI allows physicists to explore ATLAS event metadata as a means to understand, qualitatively and quantitatively, the distributional characteristics of ATLAS data. In fact, the ELSSI service provides an easy interface to see the highest missing ET events or the events with the most leptons, to count how many events passed a given set of triggers, or to find events that failed a given trigger but nonetheless look relevant to an analysis based upon the results of offline reconstruction, and more. This work provides an overview of ATLAS event-level selection services, with an emphasis upon the interactive Event-Level Selection Service Interface.

  19. Radiological services throughout the world.

    PubMed

    Brederhoff, J; Racoveanu, N T

    1982-01-01

    WHO's statistics show the doctor-to-population ratio in the Third World to have changed very little over the past decade, with radiological services among the least developed medical branches of a developing country's health care system. Data is presented on population/machine/personnel ratios, morbidity patterns, number of X-ray examinations per population and films taken, percentage of wasted film, and breakdown of types of procedures. Data collected from 89 countries show that of a total population of 1.2 billion, only 220 million have access to adequate diagnostic X-ray services. A well-structured diagnostic X-ray service at the country level should form a pyramid consisting of three levels of sophistication: (1) Basic Radiological Service (BRS), the broad base of the pyramid and available to the mass of the population requiring uncomplicated radiographic examinations; (2) General Purpose Radiological Service (GPRS), at the intermediate level, functioning as a backup service for the BRS facility and a filter station for the sophisticated department at the top; (3) Specialized Radiological Service (SRS), performing specialized radiodiagnostic procedures, and undertaking research and training. This pyramid structure does not at present exist in the majority of countries. Adequate coverage of the population cannot be achieved unless X-ray facilities are made available in places near to where the majority of the population live. The BRS comprises a technical concept and teaching/learning programme representing a solution to the present unsatisfactory situation.

  20. Ecosystem services provided by waterbirds.

    PubMed

    Green, Andy J; Elmberg, Johan

    2014-02-01

    Ecosystem services are ecosystem processes that directly or indirectly benefit human well-being. There has been much recent literature identifying different services and the communities and species that provide them. This is a vital first step towards management and maintenance of these services. In this review, we specifically address the waterbirds, which play key functional roles in many aquatic ecosystems, including as predators, herbivores and vectors of seeds, invertebrates and nutrients, although these roles have often been overlooked. Waterbirds can maintain the diversity of other organisms, control pests, be effective bioindicators of ecological conditions, and act as sentinels of potential disease outbreaks. They also provide important provisioning (meat, feathers, eggs, etc.) and cultural services to both indigenous and westernized societies. We identify key gaps in the understanding of ecosystem services provided by waterbirds and areas for future research required to clarify their functional role in ecosystems and the services they provide. We consider how the economic value of these services could be calculated, giving some examples. Such valuation will provide powerful arguments for waterbird conservation.