48 CFR 1552.203-71 - Display of EPA Office of Inspector General Hotline poster.

Code of Federal Regulations, 2014 CFR

2014-10-01

... Inspector General Hotline poster. 1552.203-71 Section 1552.203-71 Federal Acquisition Regulations System... Provisions and Clauses 1552.203-71 Display of EPA Office of Inspector General Hotline poster. As prescribed... all contract options. Display of EPA Office of Inspector General Hotline Poster (AUG 2000) (a) For EPA...

48 CFR 1552.203-71 - Display of EPA Office of Inspector General Hotline poster.

Code of Federal Regulations, 2011 CFR

2011-10-01

... Inspector General Hotline poster. 1552.203-71 Section 1552.203-71 Federal Acquisition Regulations System... Provisions and Clauses 1552.203-71 Display of EPA Office of Inspector General Hotline poster. As prescribed... all contract options. Display of EPA Office of Inspector General Hotline Poster (AUG 2000) (a) For EPA...

48 CFR 1552.203-71 - Display of EPA Office of Inspector General Hotline poster.

Code of Federal Regulations, 2012 CFR

2012-10-01

... Inspector General Hotline poster. 1552.203-71 Section 1552.203-71 Federal Acquisition Regulations System... Provisions and Clauses 1552.203-71 Display of EPA Office of Inspector General Hotline poster. As prescribed... all contract options. Display of EPA Office of Inspector General Hotline Poster (AUG 2000) (a) For EPA...

48 CFR 1552.203-71 - Display of EPA Office of Inspector General Hotline poster.

Code of Federal Regulations, 2013 CFR

2013-10-01

... Inspector General Hotline poster. 1552.203-71 Section 1552.203-71 Federal Acquisition Regulations System... Provisions and Clauses 1552.203-71 Display of EPA Office of Inspector General Hotline poster. As prescribed... all contract options. Display of EPA Office of Inspector General Hotline Poster (AUG 2000) (a) For EPA...

48 CFR 52.203-14 - Display of Hotline Poster(s).

Code of Federal Regulations, 2013 CFR

2013-10-01

... 48 Federal Acquisition Regulations System 2 2013-10-01 2013-10-01 false Display of Hotline Poster... Clauses 52.203-14 Display of Hotline Poster(s). As prescribed in 3.1004(b), insert the following clause: Display of Hotline Poster(s) (DEC 2007) (a) Definition. United States, as used in this clause, means the...

48 CFR 52.203-14 - Display of Hotline Poster(s).

Code of Federal Regulations, 2010 CFR

2010-10-01

... 48 Federal Acquisition Regulations System 2 2010-10-01 2010-10-01 false Display of Hotline Poster... Clauses 52.203-14 Display of Hotline Poster(s). As prescribed in 3.1004(b), insert the following clause: Display of Hotline Poster(s) (DEC 2007) (a) Definition. United States, as used in this clause, means the...

48 CFR 52.203-14 - Display of Hotline Poster(s).

Code of Federal Regulations, 2011 CFR

2011-10-01

... 48 Federal Acquisition Regulations System 2 2011-10-01 2011-10-01 false Display of Hotline Poster... Clauses 52.203-14 Display of Hotline Poster(s). As prescribed in 3.1004(b), insert the following clause: Display of Hotline Poster(s) (DEC 2007) (a) Definition. United States, as used in this clause, means the...

48 CFR 52.203-14 - Display of Hotline Poster(s).

Code of Federal Regulations, 2014 CFR

2014-10-01

... 48 Federal Acquisition Regulations System 2 2014-10-01 2014-10-01 false Display of Hotline Poster... Clauses 52.203-14 Display of Hotline Poster(s). As prescribed in 3.1004(b), insert the following clause: Display of Hotline Poster(s) (DEC 2007) (a) Definition. United States, as used in this clause, means the...

48 CFR 52.203-14 - Display of Hotline Poster(s).

Code of Federal Regulations, 2012 CFR

2012-10-01

... 48 Federal Acquisition Regulations System 2 2012-10-01 2012-10-01 false Display of Hotline Poster... Clauses 52.203-14 Display of Hotline Poster(s). As prescribed in 3.1004(b), insert the following clause: Display of Hotline Poster(s) (DEC 2007) (a) Definition. United States, as used in this clause, means the...

Needs Assessment for a Provincial Literacy Hotline Service.

ERIC Educational Resources Information Center

Bell, Jim

A study was conducted to determine the need for a provincewide literacy hotline in Alberta, Canada, and if needed, the configuration of services for establishing the hotline. Data were gathered through two surveys. In order to find out what an Alberta literacy hotline service might look like, a cross-Canada telephone and mail survey was conducted.…

40 CFR 710.59 - Availability of reporting form and instructions.

Code of Federal Regulations, 2011 CFR

2011-07-01

... page. (2) By phone. Call the EPA TSCA Hotline at (202) 554-1404. (3) By e-mail. Send an e-mail request for this information to the EPA TSCA Hotline at TSCA-Hotline@epa.gov. (4) By mail. Send a written request for this information to the following address: TSCA Hotline, Mail Code 7408M, ATTN: Inventory...

30 CFR 291.102 - May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory...

Code of Federal Regulations, 2014 CFR

2014-07-01

... 30 Mineral Resources 2 2014-07-01 2014-07-01 false May I call the BSEE Hotline to informally... the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied... open and nondiscriminatory access by calling the toll-free BSEE Pipeline Open Access Hotline at 1-888...

30 CFR 291.102 - May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory...

Code of Federal Regulations, 2013 CFR

2013-07-01

... 30 Mineral Resources 2 2013-07-01 2013-07-01 false May I call the BSEE Hotline to informally... the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied... open and nondiscriminatory access by calling the toll-free BSEE Pipeline Open Access Hotline at 1-888...

Teenagers' Attitudes about Seeking Help from Telephone Crisis Services (Hotlines)

ERIC Educational Resources Information Center

Gould, Madelyn S.; Greenberg, Ted; Munfakh, Jimmie Lou Harris; Kleinman, Marjorie; Lubell, Keri

2006-01-01

The purpose of this study was to examine the attitudes toward the use of telephone crisis services (hotlines) among 519 adolescents in 9th through 12th grade mandatory health courses in six high schools in New York State. Few adolescents (2.1%) used hotlines and negative attitudes were stronger toward hotlines than they were toward other formal…

30 CFR 291.102 - May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory...

Code of Federal Regulations, 2012 CFR

2012-07-01

... 30 Mineral Resources 2 2012-07-01 2012-07-01 false May I call the BSEE Hotline to informally... the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied... open and nondiscriminatory access by calling the toll-free BSEE Pipeline Open Access Hotline at 1-888...

Quality of Care in a Safe-Abortion Hotline in Indonesia: Beyond Harm Reduction.

PubMed

Gerdts, Caitlin; Hudaya, Inna

2016-11-01

To examine services offered by safe-abortion hotlines in contexts in which abortion is legally restricted and to document the experiences of women contacting a safe-abortion hotline in Indonesia. We analyzed 1829 first-time contacts to a safe-abortion hotline in Indonesia as a part of routine service provision between January 1, 2012 and December 31, 2014. Nearly one third (29.9%) of initial contacts reported their age as between 18 and 24 years, and most (51.2%) reported being unmarried. When asked about their reason for calling the hotline, the majority of initial contacts stated that they were pregnant and not ready to have a child. More than one third reported gestational ages below 12 weeks, and nearly one fifth (18.3%) reported a gestation of 13 weeks or greater. These unique data provide a window of understanding into who contacts safe-abortion hotlines and why, and enable exploration of future directions for research on the role of safe-abortion hotlines in women's access to safe abortion. Public Health Implications. Safe-abortion hotlines should be evaluated not only for reducing harm but also for providing high-quality abortion care.

Characteristics of Telephone Crisis Hotline Callers with Suicidal Ideation in Japan.

PubMed

Ohtaki, Yuh; Oi, Yuichi; Doki, Shotaro; Kaneko, Hidetoshi; Usami, Kazuya; Sasahara, Shinichiro; Matsuzaki, Ichiyo

2017-02-01

Hotline callers do not always have suicidal ideation and previous studies have noted that the rate of such callers is limited. Crisis hotline counselors must be able to identify high-risk callers in order to provide appropriate support. This study investigated the characteristics of Japanese crisis hotline callers in 2012 (N = 541,694) and is the first to analyze crisis hotline data for all parts of Japan over 1 year. About 14% of the callers had suicidal ideation and 6% had a history of attempted suicide. The odds ratio for suicidal ideation among those with a history of attempted suicide was 15.5. The suicidal ideation rate was much smaller compared to previous studies in other countries. There is a psychological barrier that must be broken for high-risk people to use support hotlines. In addition, attempted suicide is a strong exclusive predisposing factor for death due to suicide; therefore, counselors should pay careful attention to callers with a history of attempted suicide. The characteristics of Japanese crisis hotline callers and the features of suicidal ideation revealed in the present study are expected to be useful in developing telephone crisis hotline strategies. © 2016 The American Association of Suicidology.

[A telephone hotline as an easily accessible service for questions on schizophrenia].

PubMed

Wessling, A; Wölwer, W; Heres, S; Mayenberger, M; Rummel, C; Sievers, M; Wagner, M; Klosterkötter, J; Gaebel, W

2006-09-01

Public relations activities of the German Research Network on Schizophrenia (GRNS) have shown that there is a demand for more information about schizophrenia disorder. This confirms international research findings that relatives of schizophrenia patients are particularly in need of information and support. In response, the GRNS has maintained a telephone hotline since 2001. The hotline is manned by clinical experts, psychiatrists, or psychologists once a week. The telephone calls are documented in a systematic manner. From 2001 to 2003, 3,909 calls were registered. This volume exceeds the limit of the hotline's resources. The telephone hotline is mainly used by relatives of psychotic patients. Most questions relate to the symptoms of schizophrenia and pharmaceutical treatment. The need for emotional support is also a high motivational factor for dialing the hotline number. The telephone hotline seems to be a worthwhile addition to the already existing crisis telephones and should be maintained even after public funding of the network expires.

Comparison of office visit and nurse advice hotline data for syndromic surveillance--Baltimore-Washington, D.C., metropolitan area, 2002.

PubMed

Henry, Jade Vu; Magruder, S; Snyder, M

2004-09-24

Kaiser Permanente of the Mid-Atlantic States (KPMAS) is collaborating with the Electronic Surveillance System for Early Notification of Community-Based Epidemics II (ESSENCE II) program to understand how managed-care data can be effectively used for syndromic surveillance. This study examined whether KPMAS nurse advice hotline data would be able to predict the syndrome diagnoses made during subsequent KPMAS office visits. All nurse advice hotline calls during 2002 that were linked to an outpatient office visit were identified. By using International Classification of Diseases, Ninth Revision (ICD-9) codes, outpatient visits were categorized into seven ESSENCE II syndrome groups (coma, gastrointestinal, respiratory, neurologic, hemorrhagic, infectious dermatologic, and fever). Nurse advice hotline calls were categorized into ESSENCE II syndrome groups on the basis of the advice guidelines assigned. For each syndrome group, the sensitivity, specificity, and positive predictive value of hotline calls were calculated by using office visits as a diagnostic standard. For matching syndrome call-visit pairs, the lag (i.e., the number of hours that elapsed between the date and time the patient spoke to an advice nurse and the date and time the patient made an office visit) was calculated. Of all syndrome groups, the sensitivity of hotline calls for respiratory syndrome was highest (74.7%), followed by hotline calls for gastrointestinal syndrome (72.0%). The specificity of all nurse advice syndrome groups ranged from 88.9% to 99.9%. The mean lag between hotline calls and office visits ranged from 8.3 to 50 hours, depending on the syndrome group. The timeliness of hotline data capture compared with office visit data capture, as well as the sensitivity and specificity of hotline calls for detecting respiratory and gastrointestinal syndromes, indicate that KPMAS nurse advice hotline data can be used to predict KPMAS syndromic outpatient office visits.

Dissemination of reproductive health knowledge by questions and answers through telephone hotline: a feasibility study in Myanmar.

PubMed

Ko-Ko-Zaw; Than-Tun-sein; Kyaw-Minn; Khin-Maung-lwin; Ye-Htut; Yin-Thet-Nu-Oo; Theingi-Myint; San-Shwe; Khin-Pyone-Kyi

2011-01-01

This study was conducted to determine the feasibility of disseminating reproductive health (RH) information to the general public of Myanmar in a confidential, anonymous and interactive way through a telephone hotline. We carried out a cross-sectional study using a short questionnaire interview with the RH hotline callers and analyzing sample audio recordings of conversations. The hotline was advertised in print media. It was answered by trained hotline responders (medical doctors) of Department of Madical Research (Lower Myanmar) (DMR-LM). There were 743 calls during six months, from all 14 States and Divisions. Most of the calls were from Yangon, Mandalay and Bago Division. Both male (48%) and female (52%) callers used the hotline. The majority of callers (74%) were between 25 and 45 years old; 21% were young people (15-25 years old). Married people (81%) used the hotline more than singles (19%). Most of the callers (91%) had a high school to graduate education level. The most frequently asked topics were infertility (23%), birth spacing (22%), sexual problems (13%) and adolescent health, including reproductive function (12%). The anonymity of the callers, the non-judgmental attitudes of the responders and the use of media for publicity appeared to facilitate the use of the hotline by the public. More linkages with service entry points, enhancement of communication skills, sexual counselling training and use of media can improve topic coverage and utilization of the reproductive health hotline.

48 CFR 503.1004 - Contract clauses.

Code of Federal Regulations, 2011 CFR

2011-10-01

....1004 Contract clauses. (a) The FAR threshold for the clause at 52.203-14, Display of Hotline Poster(s..., Display of Hotline Poster(s), is as follows: (1) Poster: GSA Office of Inspector General “FRAUDNET HOTLINE...

48 CFR 503.1004 - Contract clauses.

Code of Federal Regulations, 2013 CFR

2013-10-01

....1004 Contract clauses. (a) The FAR threshold for the clause at 52.203-14, Display of Hotline Poster(s..., Display of Hotline Poster(s), is as follows: (1) Poster: GSA Office of Inspector General “FRAUDNET HOTLINE...

48 CFR 503.1004 - Contract clauses.

Code of Federal Regulations, 2010 CFR

2010-10-01

....1004 Contract clauses. (a) The FAR threshold for the clause at 52.203-14, Display of Hotline Poster(s..., Display of Hotline Poster(s), is as follows: (1) Poster: GSA Office of Inspector General “FRAUDNET HOTLINE...

48 CFR 503.1004 - Contract clauses.

Code of Federal Regulations, 2012 CFR

2012-10-01

....1004 Contract clauses. (a) The FAR threshold for the clause at 52.203-14, Display of Hotline Poster(s..., Display of Hotline Poster(s), is as follows: (1) Poster: GSA Office of Inspector General “FRAUDNET HOTLINE...

48 CFR 503.1004 - Contract clauses.

Code of Federal Regulations, 2014 CFR

2014-10-01

....1004 Contract clauses. (a) The FAR threshold for the clause at 52.203-14, Display of Hotline Poster(s..., Display of Hotline Poster(s), is as follows: (1) Poster: GSA Office of Inspector General “FRAUDNET HOTLINE...

48 CFR 303.1003 - Requirements.

Code of Federal Regulations, 2011 CFR

2011-10-01

... the title of HHS' hotline poster (“Report Fraud”) and the Web site where the poster can be obtained (http://oig.hhs.gov/fraud/hotline/OIG_Hotline_Poster.pdf) in subparagraph (b)(3) of the clause at FAR 52...

48 CFR 303.1003 - Requirements.

Code of Federal Regulations, 2012 CFR

2012-10-01

... the title of HHS' hotline poster (“Report Fraud”) and the Web site where the poster can be obtained (http://oig.hhs.gov/fraud/hotline/OIG_Hotline_Poster.pdf) in subparagraph (b)(3) of the clause at FAR 52...

48 CFR 303.1003 - Requirements.

Code of Federal Regulations, 2014 CFR

2014-10-01

... the title of HHS' hotline poster (“Report Fraud”) and the Web site where the poster can be obtained (http://oig.hhs.gov/fraud/hotline/OIG_Hotline_Poster.pdf) in subparagraph (b)(3) of the clause at FAR 52...

48 CFR 303.1003 - Requirements.

Code of Federal Regulations, 2013 CFR

2013-10-01

... the title of HHS' hotline poster (“Report Fraud”) and the Web site where the poster can be obtained (http://oig.hhs.gov/fraud/hotline/OIG_Hotline_Poster.pdf) in subparagraph (b)(3) of the clause at FAR 52...

48 CFR 303.1003 - Requirements.

Code of Federal Regulations, 2010 CFR

2010-10-01

... the title of HHS' hotline poster (“Report Fraud”) and the Web site where the poster can be obtained (http://oig.hhs.gov/fraud/hotline/OIG_Hotline_Poster.pdf) in subparagraph (b)(3) of the clause at FAR 52...

From bioterrorism exercise to real-life public health crisis: lessons for emergency hotline operations.

PubMed

Uscher-Pines, Lori; Bookbinder, Sylvia H; Miro, Suzanne; Burke, Thomas

2007-01-01

Although public health agencies routinely operate hotlines to communicate key messages to the public, they are rarely evaluated to improve hotline management. Since its creation in 2003, the New Jersey Department of Health & Senior Services' Emergency Communications Center has confronted two large-scale incidents that have tested its capabilities in this area. The influenza vaccine shortage of 2004 and the April 2005 TOPOFF 3 full-scale bioterrorism exercise provided both real-life and simulated crisis situations from which to derive general insights into the strengths and weaknesses of hotline administration. This article identifies problems in the areas of staff and message management by analyzing call volume data and the qualitative observations of group feedback sessions and semistructured interviews with hotline staff. It also makes recommendations based on lessons learned to improve future hotline operations in public health emergencies.

VD hotline: an evaluation.

PubMed Central

Bryant, N H; Stender, W; Frist, W; Somers, A R

1976-01-01

A VD hotline started in January 1973 at Monmouth Medical Center, Long Branch, N.J., was evaluated with the following results. Hotline operators handled 260 calls in 1973. The typical caller was a 20-year-old employed male who heard about the hotline from a friend, wanted information about clinic hours and costs, and had questions about symptoms of venereal disease. At Monmouth Medical Center, venereal disease patients who go to the emergency room receive specific diagnosis and therapy, and in the clinic they receive broader medical care. The hotline encourages patients to go to the clinic or to their private physicians. Visits to Monmouth Medical Center for venereal disease increased during the second half of 1972 from 356 to 545 (53%). For the emergency room alone, the rise was 17% and for the clinic, 68%. There was an increase of 20% in the number of patients treated in the emergency room, but the number treated in the clinic leveled. Thus, there was a substantial increase in visits, especially to the clinics where the most care is provided, and a modest increase in treated patients. The causal contribution of the hotline to these increases cannot be stated with certainty. The cost of operating the hotline was $14.70 per call. While high, it might be defended on the basis of avoiding the higher costs of untreated disease. The cost can be reduced by making the hotline serve multiple health purposes. The hotline appeared useful but costly. This retrospective evaluation was hampered by the unavailability of some critical data. PMID:818661

Inside the hotline: A compilation of 1995 monthly hotline reports. Annual report

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-04-01

This document is a compilation of questions and answers and federal register summaries of individual RCRA/UST, Superfund & EPCRA monthly hotline reports for the period of January through December 1995. It includes indices arranged by subject, regulatory citation, and statutory citation.

48 CFR 803.7000 - Display of the VA Hotline poster.

Code of Federal Regulations, 2011 CFR

2011-10-01

... poster. 803.7000 Section 803.7000 Federal Acquisition Regulations System DEPARTMENT OF VETERANS AFFAIRS... Improper Business Practices 803.7000 Display of the VA Hotline poster. (a) Under the circumstances described in paragraph (b) of this section, a contractor must display prominently a VA Hotline poster...

48 CFR 803.7000 - Display of the VA Hotline poster.

Code of Federal Regulations, 2012 CFR

2012-10-01

... poster. 803.7000 Section 803.7000 Federal Acquisition Regulations System DEPARTMENT OF VETERANS AFFAIRS... Improper Business Practices 803.7000 Display of the VA Hotline poster. (a) Under the circumstances described in paragraph (b) of this section, a contractor must display prominently a VA Hotline poster...

48 CFR 3.1003 - Requirements.

Code of Federal Regulations, 2013 CFR

2013-10-01

... of Business Ethics and Conduct, and 52.203-14, Display of Hotline Poster(s), are mandatory if the... Hotline Poster. (1) Agency OIGs are responsible for determining the need for, and content of, their respective agency OIG fraud hotline poster(s). (2) When requested by the Department of Homeland Security...

48 CFR 3.1003 - Requirements.

Code of Federal Regulations, 2010 CFR

2010-10-01

... of Business Ethics and Conduct, and 52.203-14, Display of Hotline Poster(s), are mandatory if the... Hotline Poster. (1) Agency OIGs are responsible for determining the need for, and content of, their respective agency OIG fraud hotline poster(s). (2) When requested by the Department of Homeland Security...

48 CFR 803.7000 - Display of the VA Hotline poster.

Code of Federal Regulations, 2013 CFR

2013-10-01

... poster. 803.7000 Section 803.7000 Federal Acquisition Regulations System DEPARTMENT OF VETERANS AFFAIRS... Improper Business Practices 803.7000 Display of the VA Hotline poster. (a) Under the circumstances described in paragraph (b) of this section, a contractor must display prominently a VA Hotline poster...

48 CFR 3.1003 - Requirements.

Code of Federal Regulations, 2012 CFR

2012-10-01

... of Business Ethics and Conduct, and 52.203-14, Display of Hotline Poster(s), are mandatory if the... Hotline Poster. (1) Agency OIGs are responsible for determining the need for, and content of, their respective agency OIG fraud hotline poster(s). (2) When requested by the Department of Homeland Security...

48 CFR 3.1003 - Requirements.

Code of Federal Regulations, 2014 CFR

2014-10-01

... of Business Ethics and Conduct, and 52.203-14, Display of Hotline Poster(s), are mandatory if the... Hotline Poster. (1) Agency OIGs are responsible for determining the need for, and content of, their respective agency OIG fraud hotline poster(s). (2) When requested by the Department of Homeland Security...

48 CFR 803.7000 - Display of the VA Hotline poster.

Code of Federal Regulations, 2014 CFR

2014-10-01

... poster. 803.7000 Section 803.7000 Federal Acquisition Regulations System DEPARTMENT OF VETERANS AFFAIRS... Improper Business Practices 803.7000 Display of the VA Hotline poster. (a) Under the circumstances described in paragraph (b) of this section, a contractor must display prominently a VA Hotline poster...

48 CFR 803.7000 - Display of the VA Hotline poster.

Code of Federal Regulations, 2010 CFR

2010-10-01

... poster. 803.7000 Section 803.7000 Federal Acquisition Regulations System DEPARTMENT OF VETERANS AFFAIRS... Improper Business Practices 803.7000 Display of the VA Hotline poster. (a) Under the circumstances described in paragraph (b) of this section, a contractor must display prominently a VA Hotline poster...

48 CFR 3.1003 - Requirements.

Code of Federal Regulations, 2011 CFR

2011-10-01

... of Business Ethics and Conduct, and 52.203-14, Display of Hotline Poster(s), are mandatory if the... Hotline Poster. (1) Agency OIGs are responsible for determining the need for, and content of, their respective agency OIG fraud hotline poster(s). (2) When requested by the Department of Homeland Security...

Hotline for Youth.

ERIC Educational Resources Information Center

Gemignani, Robert J.

In 1968 a telephone service called Hotline began operation in Los Angeles. The concept was planned and implemented by a committee of various community representatives in association with the Division of Adolescent Medicine, Children's Hospital, Los Angeles. The Children's Hospital Hotline is one of 300 existing throughout the country, with a…

Homework Hotlines: Recommendations for Successful Practice

ERIC Educational Resources Information Center

Reach, Kelle; Cooper, Harris

2004-01-01

It is common for students to have difficulty completing homework in a timely and accurate manner. Many school districts and organizations offer homework hotlines to help students complete assignments. However, educators lack a clear description of what is necessary to establish and maintain an effective hotline. This article addresses four issues…

The American University Hotline: Manual for Trainers.

ERIC Educational Resources Information Center

Krieger, Howard; And Others

The philosophy, rationale, and specific training procedures of the American University Hotline are detailed in this trainer's manual. The manual provides a step-by-step discussion of training procedures implemented in a student-operated university hotline telephone service. The training package, widely disseminated over the past six years, has…

18 CFR 1b.21 - Enforcement hotline.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Enforcement hotline. 1b.21 Section 1b.21 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY GENERAL RULES RULES RELATING TO INVESTIGATIONS § 1b.21 Enforcement hotline. (a) The...

18 CFR 1b.21 - Enforcement hotline.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 18 Conservation of Power and Water Resources 1 2014-04-01 2014-04-01 false Enforcement hotline. 1b.21 Section 1b.21 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY GENERAL RULES RULES RELATING TO INVESTIGATIONS § 1b.21 Enforcement hotline. (a) The...

18 CFR 1b.21 - Enforcement hotline.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 18 Conservation of Power and Water Resources 1 2012-04-01 2012-04-01 false Enforcement hotline. 1b.21 Section 1b.21 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY GENERAL RULES RULES RELATING TO INVESTIGATIONS § 1b.21 Enforcement hotline. (a) The...

18 CFR 1b.21 - Enforcement hotline.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 18 Conservation of Power and Water Resources 1 2013-04-01 2013-04-01 false Enforcement hotline. 1b.21 Section 1b.21 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY GENERAL RULES RULES RELATING TO INVESTIGATIONS § 1b.21 Enforcement hotline. (a) The...

Hotline questions provide insight on EPA`s interpretation of the regs

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1993-11-01

The RCRA/Superfund and Emergency Planning and Community Right-to-Know Act Hotlines (1-800-424-9346 and 1-800-535-0202, respectively) provide the regulated community with answers to questions about the regulation of hazardous wastes under RCRA, CERCLA, and EPCRA. Some questions fielded by the Hotline staff require interpretation by EPA personnel, and these written interpretations are distributed within the agency in monthly reports. Although the interpretations are not legally binding and cannot be considered {open_quotes}official{close_quotes} agency policy, they are helpful in understanding the regulations. Presented below are summaries of Hotline questions that are of widespread interest. The summaries are based on the RCRA/Superfund and Emergency Planningmore » and Community Right-to-Know Act Hotline Reports for June and July 1993.« less

48 CFR 252.203-7004 - Display of fraud hotline poster(s).

Code of Federal Regulations, 2012 CFR

2012-10-01

... poster(s). 252.203-7004 Section 252.203-7004 Federal Acquisition Regulations System DEFENSE ACQUISITION... of Provisions And Clauses 252.203-7004 Display of fraud hotline poster(s). As prescribed in 203.1004(b)(2)(ii), use the following clause: Display of Fraud Hotline Poster(s) (SEP 2011) (a) Definition...

48 CFR 203.1004 - Contract clauses.

Code of Federal Regulations, 2012 CFR

2012-10-01

..., use the clause at 252.203-7004, Display of Fraud Hotline Poster(s), in lieu of the clause at FAR 52.203-14, Display of Hotline Poster(s). If the Department of Homeland Security (DHS) provides disaster... hotline poster. [73 FR 46815, Aug. 12, 2008, as amended at 74 FR 53413, October 19, 2009; 75 FR 59101...

48 CFR 252.203-7004 - Display of fraud hotline poster(s).

Code of Federal Regulations, 2011 CFR

2011-10-01

... poster(s). 252.203-7004 Section 252.203-7004 Federal Acquisition Regulations System DEFENSE ACQUISITION... of Provisions And Clauses 252.203-7004 Display of fraud hotline poster(s). As prescribed in 203.1004(b)(2)(ii), use the following clause: Display of Fraud Hotline Poster(s) (Sep 2011) (a) Definition...

78 FR 59325 - Defense Federal Acquisition Regulation Supplement: Further Implementation of Trafficking in...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-09-26

..., now titled ``Display of Fraud Hotline Poster(s),'' to ``Display of Hotline Poster(s)'' and add the requirements for posting of additional types of hotline posters (regarding trafficking in persons and..., but require contractors to post these new posters when performing either inside or outside the United...

48 CFR 252.203-7004 - Display of fraud hotline poster(s).

Code of Federal Regulations, 2013 CFR

2013-10-01

... poster(s). 252.203-7004 Section 252.203-7004 Federal Acquisition Regulations System DEFENSE ACQUISITION... of Provisions And Clauses 252.203-7004 Display of fraud hotline poster(s). As prescribed in 203.1004(b)(2)(ii), use the following clause: Display of Fraud Hotline Poster(s) (DEC 2012) (a) Definition...

48 CFR 252.203-7004 - Display of fraud hotline poster(s).

Code of Federal Regulations, 2014 CFR

2014-10-01

... poster(s). 252.203-7004 Section 252.203-7004 Federal Acquisition Regulations System DEFENSE ACQUISITION... of Provisions And Clauses 252.203-7004 Display of fraud hotline poster(s). As prescribed in 203.1004(b)(2)(ii), use the following clause: Display of Fraud Hotline Poster(s) (DEC 2012) (a) Definition...

48 CFR 203.1004 - Contract clauses.

Code of Federal Regulations, 2011 CFR

2011-10-01

..., use the clause at 252.203-7004, Display of Fraud Hotline Poster(s), in lieu of the clause at FAR 52.203-14, Display of Hotline Poster(s). If the Department of Homeland Security (DHS) provides disaster... hotline poster. [73 FR 46815, Aug. 12, 2008, as amended at 74 FR 53413, October 19, 2009; 75 FR 59101...

Assessment--Service--Training: The Many Faces of a University Peer Hotline.

ERIC Educational Resources Information Center

Curran, Jack

In this study, a peer-operated university-based anonymous hotline is a data source for the assessment of student concerns and needs, providing empirical information for prevention-oriented psycho-educational campus programming. This paper covers the collection and assessment of data from the anonymous hotline service of the Middle Earth Peer…

Patterns of Usage of a University-Based, Peer-Operated Hotline.

ERIC Educational Resources Information Center

Stewart, Anna M.; Glenwick, David S.

1992-01-01

Examined usage patterns (i.e., caller and telephone call characteristics) from 1985 through 1989 at a university-based, peer-operated hotline. Collected data on calls to the hotline for the years under examination. Data analysis revealed the importance of examining both sex differences and differences between repeat and nonrepeat callers.…

Risk Factors for Suicidal Ideation Among Telephone Crisis Hotline Callers in Japan.

PubMed

Doki, Shotaro; Kaneko, Hidetoshi; Oi, Yuichi; Usami, Kazuya; Sasahara, Shinichiro; Matsuzaki, Ichiyo

2016-11-01

Telephone hotlines are a widely used type of suicide prevention program. The aim of this study was to clarify the risk factors for suicidal ideation by investigating its association with a number of characteristics among telephone hotline callers. Data were collected over a 10-year period from a total of 246,595 calls to Inochi No Denwa, a telephone crisis hotline in Ibaraki, Japan, and subsequently analyzed. Odds ratios for suicidal compared with nonsuicidal ideation were also calculated. About 6% of the calls to the hotline were suicide related, and about 2% of the callers had attempted suicide in the past. Odds ratios for suicidal ideation increased during winter, but no daily tendencies were evident. Those whose problems were related to their way of life were at the highest risk of suicidal ideation, followed by those with health-related concerns. We were able to identify risk factors for suicidal ideation based on an analysis of enormous amounts of data from a telephone crisis hotline in Japan. Knowledge of these risk factors is expected to lead to improvements in suicide prevention programs.

Hotline questions provide insight on EPA`s interpretation of the regs

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-07-01

The RCRA/Superfund and Emergency Planning and Community Right-to-Know Act Hotlines (1-800-424-9346) and 1-800-535-0202, (respectively) provide the regulated community with answers to questions about the regulation of hazardous wastes under RCRA, CERCLA, and EPCRA. Some questions fielded by the Hotline staff require interpretation by EPA personnel, and these written interpretations are distributed within the agency in monthly reports. Although the interpretations are not legally binding and cannot be considered {open_quotes}official{close_quotes} agency policy, they are helpful in understanding the regulations. Presented below are summaries of Hotline questions that are of widespread interest. The summaries are based on the RCRA/Superfund and Emergency Planningmore » and Community Right-to-Know Act Hotline Reports for October 1995 through February 1995.« less

48 CFR 203.1004 - Contract clauses.

Code of Federal Regulations, 2013 CFR

2013-10-01

..., use the clause at 252.203-7004, Display of Fraud Hotline Poster(s), in lieu of the clause at FAR 52.203-14, Display of Hotline Poster(s). If the Department of Homeland Security (DHS) provides disaster... hotline poster. [73 FR 46815, Aug. 12, 2008, as amended at 74 FR 53413, Oct. 19, 2009; 75 FR 59101, Sept...

48 CFR 203.1004 - Contract clauses.

Code of Federal Regulations, 2014 CFR

2014-10-01

..., use the clause at 252.203-7004, Display of Fraud Hotline Poster(s), in lieu of the clause at FAR 52.203-14, Display of Hotline Poster(s). If the Department of Homeland Security (DHS) provides disaster... hotline poster. [73 FR 46815, Aug. 12, 2008, as amended at 74 FR 53413, Oct. 19, 2009; 75 FR 59101, Sept...

Homework and Homework Hotlines: Views of Junior High School Students, Teachers, and Parents.

ERIC Educational Resources Information Center

Singh, Balwant

1987-01-01

Many telephone and video homework hotlines have sprung up during the 1980s, partly due to the educational reform movement. This study, which examined junior high student and teacher attitudes toward homework and an experimental homework hotline in Iowa, provides empirical data for other interested school districts. Includes four tables. (MLH)

Self-Evaluation Handbook for Hotlines and Youth Crisis Centers.

ERIC Educational Resources Information Center

Baizerman, Michael; And Others

This handbook is a response to Hotline and Youth Crisis Center staff who asked for a guidebook for doing program evaluation. A cross-section of Hotline workers in three Minnesota centers was monitored to define issues and problems or concerns about their programs. The actual program methods used were determined and utilized to formalize a method…

A palliative care hotline for multiple sclerosis: A pilot feasibility study.

PubMed

Knies, Andrea K; Golla, Heidrun; Strupp, Julia; Galushko, Maren; Schipper, Sabine; Voltz, Raymond

2015-08-01

Research findings suggest that patients severely affected by multiple sclerosis benefit from palliative care. Our objectives were to (1) implement a pilot palliative care counseling hotline for severely affected multiple sclerosis patients and their caregivers in order to connect them to palliative care, and (2) evaluate its preliminary feasibility through a pilot study. The hotline was designed in cooperation with the local state association of the German Multiple Sclerosis Society and based on a review of the literature. The initial study setting for the hotline was the broader region of the cities Cologne and Bonn in Germany. The hotline was introduced through a magazine published by the German Multiple Sclerosis Society and leaflets sent to local healthcare providers. Calls were conducted using a semistructured interview guide and documented by a standardized case report form. Measures to assess feasibility were both quantitative (e.g., number of calls) and qualitative (e.g., criteria for eligibility for palliative care). During its pilot year, the hotline received 18 calls. Some 15 callers were included in the analysis, and 10 of these 15 were deemed eligible for palliative care due to such criteria as medical characteristics, care or nursing conditions, caregiver strain, and concerns regarding death and dying. Access to palliative care services could be provided for all 10 callers. Based on our pilot feasibility study, the hotline seems to be a valuable service for patients severely affected by multiple sclerosis (MS) and their caregivers in order to gain information about and access to palliative care. It will be extended on a nationwide scale through a grant of the German Multiple Sclerosis Society. Awareness of the hotline needs to be enhanced in order to attract and support a significant number of new callers.

Implications of National Anesthesia Workload on the Staffing of a Call Center: The Malignant Hyperthermia Consultant Hotline.

PubMed

Dexter, Franklin; Rosenberg, Henry; Epstein, Richard H; Semo, Judith Jurin; Litman, Ronald S

2015-08-01

Recently, we analyzed data from the American Society of Anesthesiologist's (ASA) Anesthesia Quality Institute (AQI) to report the United States (U.S.) anesthesia workload by time of day and day of the week. The AQI data were reported using the Central Time zone. Times for the N = 613 calls to the Malignant Hyperthermia Association of the United States (MHAUS) Malignant Hyperthermia (MH) Hotline from August 1, 2012, through March 7, 2014, were adjusted similarly. The MH Hotline effectively provides at all times to each anesthesia group an additional board-certified anesthesiologist who has expertise in managing, diagnosing, and/or preventing MH crises. We compared the timing of calls with the MH Hotline consultants relative to times of most anesthesia workload nationally. The interval 6:30 AM to 6:30 PM Central Time on regular workdays accounted for most (P < 0.0001) calls to the MH Hotline (62.5% ± 2.0% [mean ± standard error]). However, the interval accounted for significantly less than the 82.2% of anesthesia minutes and 84.5% of general anesthesia minutes during that interval nationally (both P < 0.0001). Thus, most calls to the MH Hotline occurred when anesthesia groups nationwide were the busiest. Weekends accounted for 15.3% ± 1.5% of MH Hotline calls, significantly greater than the rates of 5.2% of anesthesia minutes and 4.3% of general anesthesia minutes during weekends nationally (both P < 0.0001). Thus, the MH Hotline was used proportionately more often when anesthesia providers have fewer colleagues present and available for consultation (all P < 0.0001). These findings may be expected of other (future) national support centers for anesthesia.

76 FR 13327 - Defense Federal Acquisition Regulation Supplement; Display of DoD Inspector General Fraud Hotline...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-03-11

... Posters (DFARS Case 2010-D026) AGENCY: Defense Acquisition Regulations System, Department of Defense (DoD... Regulation Supplement (DFARS) to require contractors to display the DoD fraud hotline poster in common work... providing a DFARS clause to use in lieu of the FAR clause 52.203-14, Display of Hotline Poster(s). GAO...

Report on Region III's asbestos hotline. Technical report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Lubick, L.

1989-01-01

The report is part of the National Network for Environmental Management Studies under the auspices of the Office of Cooperative Environmental Management of the U.S. Environmental Protection Agency. The research project studies the effectiveness of an asbestos hotline that was created by Reg. III in June, 1989 through the cooperative efforts of the Air Enforcement Branch and Toxics and Pesticides Branch in Region III for use in the Annapolis, MD area. The hotline enables public officials to act upon confidential tips provided by citizens who are aware of potential asbestos violations. The major thrust of the NNEMS project focuses onmore » outreach activities-making the public aware of asbestos problems and of the Annapolis hotline as a tool to address their concerns. Diverse groups were targeted through press, radio, Congress and the public school system explaining the role citizens play in the control of asbestos. Subsequent citizen use of the hotline cited violations in public offices and manufacturing buildings, but did not produce reports of violations in school facilities. Apparently, school fliers failed to reach their target audience. Preliminary analysis indicates that the most effective method to publicize the hotline is through public service announcements on radio and in newspapers.« less

Safe abortion information hotlines: An effective strategy for increasing women's access to safe abortions in Latin America.

PubMed

Drovetta, Raquel Irene

2015-05-01

This paper describes the implementation of five Safe Abortion Information Hotlines (SAIH), a strategy developed by feminist collectives in a growing number of countries where abortion is legally restricted and unsafe. These hotlines have a range of goals and take different forms, but they all offer information by telephone to women about how to terminate a pregnancy using misoprostol. The paper is based on a qualitative study carried out in 2012-2014 of the structure, goals and experiences of hotlines in five Latin American countries: Argentina, Chile, Ecuador, Peru and Venezuela. The methodology included participatory observation of activities of the SAIH, and in-depth interviews with feminist activists who offer these services and with 14 women who used information provided by these hotlines to induce their own abortions. The findings are also based on a review of materials obtained from the five hotline collectives involved: documents and reports, social media posts, and details of public demonstrations and statements. These hotlines have had a positive impact on access to safe abortions for women whom they help. Providing these services requires knowledge and information skills, but little infrastructure. They have the potential to reduce the risk to women's health and lives of unsafe abortion, and should be promoted as part of public health policy, not only in Latin America but also other countries. Additionally, they promote women's autonomy and right to decide whether to continue or terminate a pregnancy. Copyright © 2015. Published by Elsevier Ltd.

Homework Hotline Questionnaires: For Parents (Elementary Schools); for Junior High School Students; for High School Students; Homework Hotline Questionnaire for Educators.

ERIC Educational Resources Information Center

Singh, Balwant

Four questionnaires, designed to measure attitudes toward a proposed homework hotline, are included in this document. There are versions for parents of students in grades 4 to 6, for junior high school students, for high school students, and for educators. The items concern student characteristics, desirable parental role in helping with homework,…

Awareness, attitudes, and use of crisis hotlines among youth at-risk for suicide.

PubMed

Crosby Budinger, Meghan; Cwik, Mary F; Riddle, Mark A

2015-04-01

Crisis hotlines have been central to suicide prevention efforts; however, utilization among youth remains low. A sample of at-risk youth was surveyed about their awareness, utilization, and attitudes toward local and national crisis hotlines. Youth reported low rates of awareness and utilization, yet expressed a strong interest in phone hotlines (41% vs. 59% for new media categories combined). Youth reported stigma, but that help-seeking could be positively influenced by peers and adults in their support system. Implications include making crisis services available across several mediums and the importance of engaging trusted others in youth suicide awareness campaigns and prevention efforts. © 2014 The American Association of Suicidology.

Promoting Help Seeking Among Veteran Households: Associations Between Exposure to Multiple Types of Health Messages and Intentions to Utilize Related Public Health Hotlines.

PubMed

Elder, Heather; Karras, Elizabeth; Bossarte, Robert M

2016-07-01

This study presents preliminary evidence that exposure to different health campaigns enhance intentions to seek help from telephone hotlines among Veteran households. Data were collected from telephone surveys (N = 8,756) conducted with both Veteran (n = 3,904), and for comparison, non-Veteran households (n = 4,852). Cox proportional hazard models were used to identify associations between message exposure variables ("type" or "number") with a high intent to use different hotlines (e.g., suicide prevention, domestic violence). As the number of types of messages an individual was exposed to increased, reported high intent for hotline use also increased. This remained significant across hotline type and for both Veteran and non-Veterans households. Results underscore the need for further research on dissemination strategies of public messaging and their impact on health behavior among Veteran populations. Reprint & Copyright © 2016 Association of Military Surgeons of the U.S.

The National Immunization Information Hotline.

PubMed

Gust, D A; Gangarosa, P; Hibbs, B; Wilkins, C; Ford, K; Stuart, M; Brown-Bryant, R; Wallach, G; Chen, R T

2004-01-01

The National Immunization Information Hotline (NIIH) has been providing information regarding immunizations to the public and to health care professionals since March 1997. We describe the operations of the NIIH, its experience over the first two and a half years of operation and lessons learned for other immunization hotlines. From 1998-2000, the hotline answered 246,859 calls. Calls concerning immunization information requests totaled 175,367; data about the calls were collected from 35,102. Approximately a third of the 35,102 calls were from health care providers. Of the remaining calls from the public, the greatest number of calls concerned childhood immunizations. Immunization schedule queries from the public increased 323.0% from 1998 to 2000. While the major goal of the NIIH is to provide accurate and reliable information to the public and to health care providers, data from the hotline can be used to monitor changes over time in calls concerning inquiries about the immunization schedule in addition to other variables of interest.

Effectiveness of a mass media campaign in promoting HIV testing information seeking among African American women.

PubMed

Davis, Kevin C; Uhrig, Jennifer; Rupert, Douglas; Fraze, Jami; Goetz, Joshua; Slater, Michael

2011-10-01

"Take Charge. Take the Test." (TCTT), a media campaign promoting HIV testing among African American women, was piloted in Cleveland and Philadelphia from October 2006 to October 2007. This study assesses TCTT's effectiveness in promoting HIV testing information seeking among target audiences in each pilot city. The authors analyzed data on telephone hotlines promoted by the campaign and the www.hivtest.org Web site to examine trends in hotline calls and testing location searches before, during, and after the campaign. Cleveland hotline data were available from October 1, 2005, through February 28, 2008, for a total of 29 months (N = 126 weeks). Philadelphia hotline data were available from May 1, 2006, through February 28, 2008, for a total of 22 months (N = 96 weeks). The authors assessed the relation between market-level measures of the campaign's advertising activities and trends in hotline call volume and testing location searches. They found a significant relation between measures of TCTT advertising and hotline calls. Specifically, they found that increases in advertising gross ratings points were associated with increases in call volume, controlling for caller demographics and geographic location. The campaign had similar effects on HIV testing location searches. Overall, it appears the campaign generated significant increases in HIV information seeking. Results are consistent with other studies that have evaluated the effects of media campaigns on similar forms of information seeking. This study illustrates useful methods for evaluating campaign effects on information seeking with data on media implementation, hotline calls, and zip code-based searches for testing locations.

EPA OIG Hotline

EPA Pesticide Factsheets

The EPA OIG Hotline receives complaints of fraud, waste, and abuse in EPA programs and operations including mismanagement or violations of law, rules, or regulations by EPA employees or program participants.

Telephone hotline is an important part of overall patient management in upper gastrointestinal malignancies.

PubMed

Bjerring, Ole Steen; Fristrup, Claus; Mortensen, Michael Bau

2012-08-01

As seven out of every ten patients with upper gastrointestinal malignancies (UGIM) are not eligible for curative treatment, life after diagnosis is characterised by a rapid deterioration and uncertainty. To accommodate these issues, we established a telephone hotline. In a two-year period, all patients evaluated for UGIM were given the hotline phone number. The hotline was staffed by either a nurse or a secretary, and subsequently the specialist in charge of the patient would return the call. All calls were registered in a prospective database. The following data were recorded: diagnosis, time from call to return call, problem and solution to the problem. A total of 477 patients were included, and 172 (36%) patients used the Hotline a total of 254 times. Of the 254 calls, 210 (83%) were returned the same day. A total of 104 (41%) calls were made due to elaborative questions and 89% of these were solved over the phone. Dysphagia was the problem in 51 cases which gave rise to an endoscopy in 86% of cases. Pain was the problem in 35. Overall, of the 254 calls, 152 (60%) problems were solved over the phone. Furthermore, 75 calls triggered a hospital visit and 27 calls led to the patient being referred for further examinations. The establishment of a telephone hotline was feasible and it was used by some patients. Most of the callers only made one call. Nearly all calls (96%) were returned the day after the initial call, at the latest. The problem pattern did not differ between disease groups apart from dysphagia in oesophageal cancer. We found that the hotline was an effective and inexpensive part of overall patient management. not relevant. not relevant.

What do first-time mothers worry about? A study of usage patterns and content of calls made to a postpartum support telephone hotline.

PubMed

Osman, Hibah; Chaaya, Monique; El Zein, Lama; Naassan, Georges; Wick, Livia

2010-10-15

Telephone hotlines designed to address common concerns in the early postpartum could be a useful resource for parents. Our aim was to test the feasibility of using a telephone as an intervention in a randomized controlled trial. We also aimed to test to use of algorithms to address parental concerns through a telephone hotline. Healthy first-time mothers were recruited from postpartum wards of hospitals throughout Lebanon. Participants were given the number of a 24-hour telephone hotline that they could access for the first four months after delivery. Calls were answered by a midwife using algorithms developed by the study team whenever possible. Callers with medical complaints were referred to their physicians. Call patterns and content were recorded and analyzed. Eighty-four of the 353 women enrolled (24%) used the hotline. Sixty percent of the women who used the service called more than once, and all callers reported they were satisfied with the service. The midwife received an average of three calls per day and most calls occurred during the first four weeks postpartum. Our algorithms were used to answer questions in 62.8% of calls and 18.6% of calls required referral to a physician. Of the questions related to mothers, 66% were about breastfeeding. Sixty percent of questions related to the infant were about routine care and 23% were about excessive crying. Utilization of a telephone hotline service for postpartum support is highest in the first four weeks postpartum. Most questions are related to breastfeeding, routine newborn care, and management of a fussy infant. It is feasible to test a telephone hotline as an intervention in a randomized controlled trial. Algorithms can be developed to provide standardized answers to the most common questions.

Childhelp

MedlinePlus

... Intervention Programs Childhelp National Child Abuse Hotline Childhelp Foster Care & Adoption Services Childhelp Group Homes Childhelp Advocacy ... Intervention Programs Childhelp National Child Abuse Hotline Childhelp Foster Care & Adoption Services Childhelp Group Homes Childhelp Advocacy ...

A quality improvement project to tackle under-reporting of hazards by doctors by using an anonymous telephone hotline.

PubMed

Johnson, Sarah

2016-01-01

An anonymous hazard reporting hotline was established for doctors to use on two general medical wards at Weston General Hospital (WGH) in North Somerset in England during an eight day period in July/August 2014. Doctors were encouraged to report hazards and near misses or just start a conversation about a concern. The existing computer based significant event system remained alongside the hotline and was to be used where actual harm had come to a patient. A team of consultants and quality improvement administrators monitored the hotline on a daily basis, categorized the level of risk being reported and ensured, where possible, that action was taken to address the doctors' concerns. The hotline increased reporting rates from two per month to 25 in eight days. The system identified 13 amber (medium risk) and five red (high risk) hazards which would otherwise not have been known about. This author believes these five high risk reports alone make the case for a new, quicker, easier, and anonymous reporting system for doctors at WGH urgent and irrefutable.

Vaccination coverage among callers to a state influenza hotline--Connecticut, 2004-05 influenza season.

PubMed

2005-03-04

In response to the influenza vaccine shortage in the United States, the Connecticut Department of Public Health (DPH) operated a telephone hotline during October 22, 2004-January 15, 2005. The purpose of the hotline was to address questions from the public regarding the availability of influenza vaccine, reduce the number of telephone inquiries to physicians and local health departments (LHDs), and advise callers regarding which groups were most at risk and in need of influenza vaccination. Caller information was collected and shared daily with LHDs, which were encouraged to follow up with callers as their resources allowed. This report summarizes results of a retrospective survey of callers to the DPH influenza vaccine hotline during November 2004. The results indicated that vaccination coverage varied by age group and that persons receiving follow-up calls from LHDs were more likely to receive vaccination. State health departments might consider a hotline as a method for educating the public regarding influenza vaccination and a follow-up system as a means to improve vaccination coverage, especially among those at greatest risk.

48 CFR 1803.7000 - Policy.

Code of Federal Regulations, 2013 CFR

2013-10-01

... IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7000 Policy. NASA requires contractors to display NASA hotline posters prepared by the NASA Office of Inspector General on...

48 CFR 1803.7001 - Contract clause.

Code of Federal Regulations, 2014 CFR

2014-10-01

... GENERAL IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7001... Hotline Posters, in solicitations and contracts expected to exceed $5,000,000 and performed at contractor...

48 CFR 1803.7000 - Policy.

Code of Federal Regulations, 2011 CFR

2011-10-01

... IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7000 Policy. NASA requires contractors to display NASA hotline posters prepared by the NASA Office of Inspector General on...

48 CFR 1803.7001 - Contract clause.

Code of Federal Regulations, 2012 CFR

2012-10-01

... GENERAL IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7001... Hotline Posters, in solicitations and contracts expected to exceed $5,000,000 and performed at contractor...

48 CFR 1803.7000 - Policy.

Code of Federal Regulations, 2012 CFR

2012-10-01

... IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7000 Policy. NASA requires contractors to display NASA hotline posters prepared by the NASA Office of Inspector General on...

48 CFR 1803.7000 - Policy.

Code of Federal Regulations, 2014 CFR

2014-10-01

... IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7000 Policy. NASA requires contractors to display NASA hotline posters prepared by the NASA Office of Inspector General on...

48 CFR 1803.7000 - Policy.

Code of Federal Regulations, 2010 CFR

2010-10-01

... IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7000 Policy. NASA requires contractors to display NASA hotline posters prepared by the NASA Office of Inspector General on...

48 CFR 1803.7001 - Contract clause.

Code of Federal Regulations, 2010 CFR

2010-10-01

... GENERAL IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7001... Hotline Posters, in solicitations and contracts expected to exceed $5,000,000 and performed at contractor...

48 CFR 1803.7001 - Contract clause.

Code of Federal Regulations, 2013 CFR

2013-10-01

... GENERAL IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7001... Hotline Posters, in solicitations and contracts expected to exceed $5,000,000 and performed at contractor...

48 CFR 1803.7001 - Contract clause.

Code of Federal Regulations, 2011 CFR

2011-10-01

... GENERAL IMPROPER BUSINESS PRACTICES AND PERSONAL CONFLICTS OF INTEREST IG Hotline Posters 1803.7001... Hotline Posters, in solicitations and contracts expected to exceed $5,000,000 and performed at contractor...

33 CFR 53.11 - Procedures.

Code of Federal Regulations, 2010 CFR

2010-07-01

... complaint with the DOT Inspector General Hotline under this part. Such a complaint may be filed by telephone, or by letter addressed to the Department of Transportation, Office of Inspector General, Hotline...

Inside the hotline: A compilation of 1992 monthly hotline reports. Annual report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

1993-03-01

The document is a compilation of questions and answers, Federal Register summaries from individual monthly Hotline reports for the period of January to December 1992. It includes indices arranged by subject, regulatory citation, and statutory citation. The reader can use the document to explore the application of the regulations to different scenarios or to shed light on complex issues. Neither the answers to questions nor the Federal Register summaries are intended to fully represent or to be used in place of the regulations.

48 CFR 1503.500-71 - Procedures.

Code of Federal Regulations, 2014 CFR

2014-10-01

... mechanism, such as a hotline, by which employees may support suspected instances of improper conduct, and... $1 million or more must display EPA Office of Inspector General Hotline Posters unless the contractor...

48 CFR 1503.500-71 - Procedures.

Code of Federal Regulations, 2013 CFR

2013-10-01

... mechanism, such as a hotline, by which employees may support suspected instances of improper conduct, and... $1 million or more must display EPA Office of Inspector General Hotline Posters unless the contractor...

48 CFR 1503.500-71 - Procedures.

Code of Federal Regulations, 2012 CFR

2012-10-01

... mechanism, such as a hotline, by which employees may support suspected instances of improper conduct, and... $1 million or more must display EPA Office of Inspector General Hotline Posters unless the contractor...

50 CFR 300.97 - Inseason orders.

Code of Federal Regulations, 2013 CFR

2013-10-01

...: the hotline telephone number is published in the inseason notice procedures section of the annual... fisheries hotline: 1-800-562-6142. (2) Notice of inseason orders of the Secretary and other applicable...

50 CFR 300.97 - Inseason orders.

Code of Federal Regulations, 2012 CFR

2012-10-01

...: the hotline telephone number is published in the inseason notice procedures section of the annual... fisheries hotline: 1-800-562-6142. (2) Notice of inseason orders of the Secretary and other applicable...

50 CFR 300.97 - Inseason orders.

Code of Federal Regulations, 2014 CFR

2014-10-01

...: the hotline telephone number is published in the inseason notice procedures section of the annual... fisheries hotline: 1-800-562-6142. (2) Notice of inseason orders of the Secretary and other applicable...

A telephone hotline for transient ischaemic attack and stroke: prospective audit of a model to improve rapid access to specialist stroke care.

PubMed

Kerr, Enda; Arulraj, Nolan; Scott, Maggie; McDowall, Mike; van Dijke, Margrethe; Keir, Sarah; Sandercock, Peter; Dennis, Martin

2010-07-02

Patients with transient ischaemic attack or stroke benefit from early diagnosis, specialist assessment, and treatment with thrombolysis, and from stroke unit care and secondary prevention. The challenge with such patients is to minimise delays and ensure that treatment is appropriate, and to provide this care with the available resources. An ongoing prospective audit of a transient ischaemic attack and stroke clinic (1 January 2005 to 30 September 2009), as part of the Scottish Stroke Care Audit, and a three month targeted audit of immediate telephone access to a specialist stroke consultant (1 February 2009 to 30 April 2009). Stroke and transient ischaemic attack services in Lothian, a region of Scotland with a population of 810,000. Delays to assessment at a rapid access transient ischaemic attack and stroke clinic; delays to appropriate treatment. In February 2007 we introduced a 24 hours a day, seven days a week hotline to a consultant, who provided immediate advice on diagnosis, investigation, and emergency treatment for patients with transient ischaemic attack or stroke, and suggested the most appropriate care pathway, which might include an early appointment in a transient ischaemic attack and stroke clinic. The introduction of the hotline was associated with an immediate and sustained reduction in delays to assessment (from 13 to three days) and treatment. The proportion of participants taking statins at the time of visiting the clinic increased from 40% before the introduction of the hotline to 60% after the hotline was in place. Also, the hotline contributed to a reduction in the delay from last event to carotid surgery, from 58 days to 21.5 days. A total of 376 calls were received during the three month audit. Of the 273 (88%) referrers who responded to our questionnaire, 257 (94%) were very satisfied with the advice given over the hotline. Although associated with some disruption to the activities of the consultants, a 24 hours a day, seven days a week telephone hotline to a consultant is a feasible and effective means of reducing delays to specialist assessment and treatment of patients with transient ischaemic attack or stroke.

[Perinatal transfers: survey to evaluate the satisfaction degree of obstetricians and pediatricians with the Rhône-Alpes regional hotline center].

PubMed

Clerc, J; Gaucherand, P; Berland, M; Dupuis, O

2009-03-01

In 2006, the Ministry of Health issued a legal text relating to organization of maternal transports: "By the end of the year 2008, transfers of women and new-born babies will have to be treated in a centralized way", have to provide a 24 hours service and can take several forms such as a regional transfer center, working for several perinatal network or a simple hotline within the level 3 maternity hospital of the perinatal network and would be managed by efficiently trained professionals. In order to help professionals to choose between various types of organizations, we considered to evaluate their degree of satisfaction with the Rhône-Alpes regional hotline center. A postal survey was carried out 15 months after the creation of the regional hotline center to the 146 obstetricians and neonatologists of the perinatal network. Eight questions dealt with the following points: organization of in utero transfers and retransfers for obstetricians on the one hand, and the organization of neonatal transfers and retransfers for pediatricians on the other hand.Moreover, several questions relating to the communication quality and the global transport organization were asked to all of these professionals. Finally, practitioners were asked whether the regional hotline center should carry on its activity or not. The response rate was 51%. Seventy-two percent of practitioners considered the regional hotline center improved the communication between professionals. 66,7% thought that it improved the organization of transport. Obstetricians get benefits in 91,7% of in utero transfers and in 63,8% of retransfers. Neonatologists get benefits in 92,3% of new born babies' transfers and in 53,8% of retransfers. Finally, 85,3% of the doctors felt that the regional hotline center was time saving and 96% of them felt that this structure should carry on its activity. In the French Rhône-Alpes region, most obstetricians and pediatricians are satisfied by a regional hotline center dedicated to in utero as well as neonate transfer.

Abuse during Pregnancy

MedlinePlus

... put you in touch with a crisis hotline, domestic violence program, legal-aid service, or a shelter or ... baby's life depends on it. More information National domestic violence hotline: (800) 799-SAFE (7233) or (800) 787- ...

33 CFR 53.11 - Procedures.

Code of Federal Regulations, 2014 CFR

2014-07-01

... communication may file a complaint with the Department of Homeland Security Inspector General Hotline at 1-800..., Office of Inspector General, Hotline, Washington, DC 20528; By faxing the complaint to 202-254-4292; or...

33 CFR 53.11 - Procedures.

Code of Federal Regulations, 2011 CFR

2011-07-01

... communication may file a complaint with the Department of Homeland Security Inspector General Hotline at 1-800..., Office of Inspector General, Hotline, Washington, DC 20528; By faxing the complaint to 202-254-4292; or...

33 CFR 53.11 - Procedures.

Code of Federal Regulations, 2013 CFR

2013-07-01

... communication may file a complaint with the Department of Homeland Security Inspector General Hotline at 1-800..., Office of Inspector General, Hotline, Washington, DC 20528; By faxing the complaint to 202-254-4292; or...

33 CFR 53.11 - Procedures.

Code of Federal Regulations, 2012 CFR

2012-07-01

... communication may file a complaint with the Department of Homeland Security Inspector General Hotline at 1-800..., Office of Inspector General, Hotline, Washington, DC 20528; By faxing the complaint to 202-254-4292; or...

Proper Handling and Storage of Human Milk

MedlinePlus

... Weight Breastfeeding Micronutrient Malnutrition State and Local Programs Breastfeeding Information for Families Breastfeeding Hotline The HHS Office ... Weight Breastfeeding Micronutrient Malnutrition State and Local Programs Breastfeeding Information for Families Breastfeeding Hotline The HHS Office ...

RCRA, Superfund Monthly Hotline reports. Monthly report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

1992-01-01

The RCRA/SF Hotline quickly responds to questions related to the Resource Conservation and Recovery Act (RCRA), the comprehensive Environmental Response, Compensation and Liability Act (CERCLA), Underground Storage Tanks (UST) program, the Superfund Amendments Reauthorization Act (SARA), and the Chemical emergency Preparedness (CEPP) Community Right-to-know Act/Title III program. The hotline is the mechanism for EPA's response to inquiries from the public and regulated community; the referral point for document availability; the dissemination of changing information; and the primary means for answering factual questions on EPA regulations and policies. The Monthly Hotline Reports contain questions posed by the callers that were eithermore » significant and required the EPA to resolve the issues or were the most frequently asked questions. Also included in the Reports are the Federal Register summaries, publications availabilities, and call statistics.« less

Behavioral health services utilization among older adults identified within a state abuse hotline database.

PubMed

Schonfeld, Lawrence; Larsen, Rebecca G; Stiles, Paul G

2006-04-01

This study examined the extent to which older adults identified in a statewide abuse hotline registry utilized behavioral health services. This is important as mental health issues have been identified as a high priority for filling gaps in services for victims of mistreatment. We compared Medicaid and Medicare claims data for two groups of older adults: those using health services and identified within a statewide abuse hotline information system and those claimants not identified within the hotline database. Behavioral health service use was greater among those identified in the abuse hotline database. The penetration rate (percentage of service users out of all enrollees) for Medicaid behavioral health service claims was more than twice that of other service users, with costs of services about 30% greater. Analyses of Medicare data revealed that the penetration rate for those in the hotline data was almost 6 times greater at approximately twice the cost compared to other service users. The results provide evidence for previous assumptions that mistreated individuals experience a higher rate of behavioral health disorders. As mental health screening by adult protective services is rarely conducted, the results suggest the need to train investigators and other service providers to screen older adults for behavioral health and substance-abuse issues as well as physical signs of abuse. Further research on the relationship of abuse to behavioral health might focus on collection of additional data involving more specific victim-related characteristics and comparisons of cases of mistreatment versus self-neglect.

Observational Study of Telephone Consults by Stroke Experts Supporting Community Tissue Plasminogen Activator Delivery

PubMed Central

Majersik, Jennifer J.; Meurer, William J.; Frederiksen, Shirley A.; Sandretto, Amaria M.; Xu, Zhenzhen; Goldman, Edward B.; Scott, Phillip A.

2012-01-01

Objectives Barriers to intravenous (IV) tissue plasminogen activator (tPA) use in ischemic stroke include limited treatment experience of community physicians. Models of acute stroke care have been designed to address these limitations by providing community support. These include support by telephone or televideo, with or without subsequent transport to tertiary care centers. The authors describe the frequency, characteristics, and effect of community phone consultations to a 24/7 stroke “hotline” staffed by stroke physicians at an academic stroke center using such a model. Methods Twelve intervention hospitals participating in the INcreasing Stroke Treatment through Interventional behavior Change Tactics (INSTINCT) trial were provided a single-access number (“hotline”) for expert consultation on tPA use. Experts consisted of stroke-trained physicians at an academic medical center. Hotline use was not mandated by the study protocol, nor was patient transfer required. Consultants were required to record all treatment questions in a web-based log. All patients discussed over the hotline and/or treated with tPA in an INSTINCT hospital underwent multi-level chart review by trained nurse coordinators. Cases were linked to logged hotline calls, based on the time of treatment and the initial treating hospital. Physician adjudicators assessed appropriateness of tPA treatment, presence of deviation from standard guidelines, and treatment complications (intracranial hemorrhage [ICH], systemic hemorrhage, or death). Results Over 27 months, there were a total of 204 hotline calls regarding 116 patients. Ninety-one percent of calls were between 8 am and midnight, 77% of questions explored issues of eligibility for IV tPA, particularly for minor stroke or improving stroke (26%). A total of 243 patients were treated with IV tPA at the 12 intervention hospitals, 54 of which were following hotline consult. Seventy-six percent of hotline patients in whom tPA was recommended actually received tPA, while 2% of those in whom tPA was not recommended received the medication. There were no differences in protocol deviations (27.8% hotline group vs. 23.8% non-hotline group), incidence of symptomatic ICH (5.6% vs. 7.3%), or in-hospital mortality (5.6% vs. 13.2%). No medical-legal issues have been reported for any case in the study. Conclusions Providing tPA decision-making support via telephone consult to community physicians is feasible and safe. Consultants may play a more prominent role in determining tPA ineligibility than acceptance. Future work should include a real-time survey of physician providers to ascertain such potential qualitative benefits of a stroke hotline. PMID:22978729

Inside the Hotline: A compilation of 1991 monthly Hotline reports. Annual report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

1992-03-01

The Resource Conservation and Recovery Act (RCRA)/Superfund (SF)/Office of Underground Storage Tanks (OUST) and Emergency Planning and Community Right-to-Know (EPCRA) Hotlines were established to respond to inquiries from the regulated community and the public concerning waste management and disposal regulations. The Hotline also serves as a referral point on the availability and distribution of program related documents and published materials. The document is a compilation of questions and answers, Federal Register summaries from individual Monthly Hotline Reports for the period of January to December 1991. It also contains user-friendly indices which are arranged according to subject matter, regulatory and statorymore » citations. The document can be used by its reader to explore the application of the regulations in different scenarios or to shed light on complex issues. Neither the questions nor the FR summaries are intended to fully represent or be used in place of the regulations. For an understanding of the actual regulatory requirements in any given situation, the reader must consult the appropriate sections of Title 40 of the Code of Federal Regulations, pertinent FR and EPA guidance documents, as well as relevant State regulations.« less

Notification: Audit of EPA Customer Service Help Desks, Hotlines, and Clearinghouses

EPA Pesticide Factsheets

Project #OA-FY12-0570, July 12, 2012. The EPA Office of Inspector General (OIG) plans to begin preliminary research on EPA’s customer service help desks, hotlines, and clearinghouses (contact centers).

Notification: Office of Water Hotline Complaint

EPA Pesticide Factsheets

July 5, 2012. This memorandum is notification that the Office of Inspector General (OIG) is initiating a review of a Hotline complaint alleging misconduct by an Office of Water (OW) employee in the performance of duties.

7 CFR 2610.4 - Requests for service.

Code of Federal Regulations, 2014 CFR

2014-01-01

... 20250. Additionally, persons may call or write the hotline office at 202-690-1622, 1-800-424-9121, TDD... USDA programs may be reported using the 24 hour bribery hotline number at 202 720-7257. ...

7 CFR 2610.4 - Requests for service.

Code of Federal Regulations, 2011 CFR

2011-01-01

... 20250. Additionally, persons may call or write the hotline office at 202-690-1622, 1-800-424-9121, TDD... USDA programs may be reported using the 24 hour bribery hotline number at 202 720-7257. ...

7 CFR 2610.4 - Requests for service.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 20250. Additionally, persons may call or write the hotline office at 202-690-1622, 1-800-424-9121, TDD... USDA programs may be reported using the 24 hour bribery hotline number at 202 720-7257. ...

7 CFR 2610.4 - Requests for service.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 20250. Additionally, persons may call or write the hotline office at 202-690-1622, 1-800-424-9121, TDD... USDA programs may be reported using the 24 hour bribery hotline number at 202 720-7257. ...

1What do first-time mothers worry about? A study of usage patterns and content of calls made to a postpartum support telephone hotline

PubMed Central

2010-01-01

Background Telephone hotlines designed to address common concerns in the early postpartum could be a useful resource for parents. Our aim was to test the feasibility of using a telephone as an intervention in a randomized controlled trial. We also aimed to test to use of algorithms to address parental concerns through a telephone hotline. Methods Healthy first-time mothers were recruited from postpartum wards of hospitals throughout Lebanon. Participants were given the number of a 24-hour telephone hotline that they could access for the first four months after delivery. Calls were answered by a midwife using algorithms developed by the study team whenever possible. Callers with medical complaints were referred to their physicians. Call patterns and content were recorded and analyzed. Results Eighty-four of the 353 women enrolled (24%) used the hotline. Sixty percent of the women who used the service called more than once, and all callers reported they were satisfied with the service. The midwife received an average of three calls per day and most calls occurred during the first four weeks postpartum. Our algorithms were used to answer questions in 62.8% of calls and 18.6% of calls required referral to a physician. Of the questions related to mothers, 66% were about breastfeeding. Sixty percent of questions related to the infant were about routine care and 23% were about excessive crying. Conclusions Utilization of a telephone hotline service for postpartum support is highest in the first four weeks postpartum. Most questions are related to breastfeeding, routine newborn care, and management of a fussy infant. It is feasible to test a telephone hotline as an intervention in a randomized controlled trial. Algorithms can be developed to provide standardized answers to the most common questions. PMID:20946690

Suicide Prevention Hotlines in California

PubMed Central

Ramchand, Rajeev; Jaycox, Lisa H.; Ebener, Patricia A.

2017-01-01

Abstract This article evaluates the landscape in which suicide prevention hotlines operate, focusing on California but with nationwide implications, and provides recommendations to ensure that callers at risk of suicide seek and receive the help they need. PMID:28845360

24 CFR 2003.9 - Specific exemptions.

Code of Federal Regulations, 2011 CFR

2011-04-01

... the Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name... Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name Indices...

24 CFR 2003.9 - Specific exemptions.

Code of Federal Regulations, 2013 CFR

2013-04-01

... the Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name... Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name Indices...

Business English Hotline Provides Answers--To Callers and Educators.

ERIC Educational Resources Information Center

Guffey, Mary Ellen

1980-01-01

Describes a business English hotline, staffed by faculty members, which serves to augment the instructional aims of Los Angeles Pierce College, and keeps faculty members in touch with the office world and its problems. (JOW)

24 CFR 2003.9 - Specific exemptions.

Code of Federal Regulations, 2014 CFR

2014-04-01

... the Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name... Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name Indices...

24 CFR 2003.9 - Specific exemptions.

Code of Federal Regulations, 2010 CFR

2010-04-01

... the Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name... Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name Indices...

24 CFR 2003.9 - Specific exemptions.

Code of Federal Regulations, 2012 CFR

2012-04-01

... the Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name... Office of Inspector General,” “Hotline Complaint Files of the Office of Inspector General,” “Name Indices...

Implementation and evaluation of a prototype consumer reporting system for patient safety events.

PubMed

Weingart, Saul N; Weissman, Joel S; Zimmer, Karen P; Giannini, Robert C; Quigley, Denise D; Hunter, Lauren E; Ridgely, M Susan; Schneider, Eric C

2017-08-01

No methodologically robust system exists for capturing consumer-generated patient safety reports. To address this challenge, we developed and pilot-tested a prototype consumer reporting system for patient safety, the Health Care Safety Hotline. Mixed methods evaluation. The Hotline was implemented in two US healthcare systems from 1 February 2014 through 30 June 2015. Patients, family members and caregivers associated with two US healthcare systems. A consumer-oriented incident reporting system for telephone or web-based administration was developed to elicit medical mistakes and care-related injuries. Key informant interviews, measurement of website traffic and analysis of completed reports. Key informants indicated that Hotline participation was motivated by senior leaders' support and alignment with existing quality and safety initiatives. During the measurement period from 1 October 2014 through 30 June 2015, the home page had 1530 visitors with a unique IP address. During its 17 months of operation, the Hotline received 37 completed reports including 20 mistakes without harm and 15 mistakes with injury. The largest category of mistake concerned problems with diagnosis or advice from a health practitioner. Hotline reports prompted quality reviews, an education intervention, and patient follow-ups. While generating fewer reports than its capacity to manage, the Health Care Safety Hotline demonstrated the feasibility of consumer-oriented patient safety reporting. Further research is needed to understand how to increase consumers' use of these systems. © The Author 2017. Published by Oxford University Press in association with the International Society for Quality in Health Care. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com

The Retina Hotline: eighteen-month results from a telephone hotline for patients with retinal diseases.

PubMed

Finger, Robert P; Porz, Gabriele; Fleckenstein, Monika; Charbel Issa, Peter; Lechtenfeld, Werner; Brohlburg, Daniela; Scholl, Hendrik P N; Holz, Frank G

2010-04-01

The purpose of this study was to establish and evaluate a nationwide telephone counseling for patients with retinal diseases hotline in Germany against the background of an increasing demand for information and counseling in the field of retina services as a result of current demographic trends. The telephone Retina Hotline was installed, advertised, and run for 1.5 years at the Department of Ophthalmology, University of Bonn, and open to callers from the whole of Germany. The hotline was staffed by ophthalmologists. Calls were handled according to standard flow charts and counsel given adhered to a list of standardized answers as appropriate in the individual case. All calls were documented in an online database, which was subsequently analyzed and used for evaluation. A total of 1,384 calls were documented leading to an average of 7.6 calls per afternoon. The average length of calls was 8.5 minutes. The majority of callers were female patients (63%) who had age-related macular degeneration. Only 17% of callers were relatives. Most callers (59%) were >60 years of age. The majority of questions were related to therapeutic options for dry or neovascular age-related macular degeneration as well as various forms of retinitis pigmentosa (45%). A service such as the Retina Hotline seems necessary and well justified against the background of need for information and support documented. However, on the basis of an adequate computer program and a standard catalog of answers or flow charts, it may not need to be staffed by ophthalmologists, but well-trained nonmedical staff may be sufficient.

Evaluation of a palliative and hospice care telephone hotline for patients severely affected by multiple sclerosis and their caregivers.

PubMed

Strupp, J; Groebe, B; Knies, A; Mai, M; Voltz, R; Golla, H

2017-12-01

Palliative and hospice care (PHC) still mainly focuses on patients with cancer. In order to connect patients severely affected by multiple sclerosis (MS) and caregivers to PHC, a nationwide hotline was implemented to facilitate access to PHC. The hotline was designed in cooperation with the German Multiple Sclerosis Society. Self-disclosed information given by callers was documented using case-report forms supplemented by personal notes. Data were analysed descriptively. A total of 222 calls were documented in 27 months. The patients' mean age was 51.12 years (range 27-84 years) and mean illness duration was 18 years (range 1 month to 50 years). Inquiries included information on PHC (28.8%) and access to PHC (due to previous refusal of PHC, 5.4%), general care for MS (36.1%), adequate housing (9.0%) and emotional support in crisis (4.5%). A total of 31.1% of callers reported 'typical' palliative symptoms (e.g. pain, 88.4%), 50.5% reported symptoms evolving from MS and 35.6% reported psychosocial problems. For 67 callers (30.2%), PHC services were recommended as indicated. The hotline provided insight into the needs and problems of patients severely affected by MS and their caregivers, some of which may be met by PHC. Future follow-up calls will demonstrate if the hotline helped to improve access to PHC beyond providing information. Overall, the hotline seemed to be easily accessible for patients severely affected by MS whose mobility is limited. © 2017 EAN.

76 FR 5161 - Determination Regarding National Appraisal Complaint Hotline

Federal Register 2010, 2011, 2012, 2013, 2014

2011-01-28

... FEDERAL FINANCIAL INSTITUTIONS EXAMINATION COUNCIL [Docket No. AS11-03] Determination Regarding National Appraisal Complaint Hotline AGENCY: Appraisal Subcommittee (ASC) of the Federal Financial Institutions Examination Council. ACTION: Determination by the ASC regarding a national appraisal complaint...

48 CFR 903.1004 - Contract clauses.

Code of Federal Regulations, 2012 CFR

2012-10-01

... Contract clauses. (b)(2)(ii) Insert the DOE Web site address http://ig.energy.gov/hotline.htm in paragraph (b)(3) of the 48 CFR 52.203-14 clause, Display of Hotline Poster(s). [76 FR 7690, Feb. 11, 2011] ...

A Hotline Cools Off

ERIC Educational Resources Information Center

Killeen, Mike; Schmitz, Mike

1973-01-01

This article explore the motivations of personnel volunteering for the Underground Switchboard in Milwaukee (a hotline that began underground and gained acceptability). It also discusses this organization's struggles for maintenance and cohesion and makes suggestions for keeping such institutions vital. (Author/EK)

48 CFR 903.1004 - Contract clauses.

Code of Federal Regulations, 2013 CFR

2013-10-01

... Contract clauses. (b)(2)(ii) Insert the DOE Web site address http://ig.energy.gov/hotline.htm in paragraph (b)(3) of the 48 CFR 52.203-14 clause, Display of Hotline Poster(s). [76 FR 7690, Feb. 11, 2011] ...

Experiences with a Science Hotline.

ERIC Educational Resources Information Center

Evans, Laura J.; Frazier, Donald T.

1993-01-01

Describes the orientation and management of a science hotline managed by the University of Kentucky for the benefit of teachers. Results include a more positive public image of science and the creation of links between academic scientists and precollege teachers. (DDR)

48 CFR 903.1004 - Contract clauses.

Code of Federal Regulations, 2014 CFR

2014-10-01

... Contract clauses. (b)(2)(ii) Insert the DOE Web site address http://ig.energy.gov/hotline.htm in paragraph (b)(3) of the 48 CFR 52.203-14 clause, Display of Hotline Poster(s). [76 FR 7690, Feb. 11, 2011] ...

48 CFR 903.1004 - Contract clauses.

Code of Federal Regulations, 2011 CFR

2011-10-01

... Contract clauses. (b)(2)(ii) Insert the DOE Web site address http://ig.energy.gov/hotline.htm in paragraph (b)(3) of the 48 CFR 52.203-14 clause, Display of Hotline Poster(s). [76 FR 7690, Feb. 11, 2011] ...

77 FR 76897 - Significant New Use Rule on Certain Chemical Substances; Removal of Significant New Use Rules

Federal Register 2010, 2011, 2012, 2013, 2014

2012-12-31

... general information contact: The TSCA-Hotline, ABVI-Goodwill, 422 South Clinton Ave. Rochester, NY 14620; telephone number: (202) 554-1404; email address: TSCA-Hotline@epa.gov . SUPPLEMENTARY INFORMATION: I. Does...

Delivering Career Information on a Toll-Free Hotline.

ERIC Educational Resources Information Center

Snipes, Juanita K.; McDaniels, Carl

1982-01-01

Reviews some of the uses of the phone in crisis situations and describes a popular toll-free career information hotline in Virginia. Provides a profile of the mostly adult users along with a user evaluation of the service. (Author)

77 FR 32021 - Significant New Use Rule on a Certain Chemical Substance; Withdrawal of Significant New Use Rule

Federal Register 2010, 2011, 2012, 2013, 2014

2012-05-31

... address: [email protected] . For general information contact: The TSCA-Hotline, ABVI-Goodwill, 422 South Clinton Ave., Rochester, NY 14620; telephone number: (202) 554-1404; email address: TSCA-Hotline...

Check and Report Ebola (CARE) Hotline: The User Perspective of an Innovative Tool for Postarrival Monitoring of Ebola in the United States.

PubMed

McCarthy, Ilana Olin; Wojno, Abbey E; Joseph, Heather A; Teesdale, Scott

2017-11-14

The response to the 2014-2016 Ebola epidemic included an unprecedented effort from federal, state, and local public health authorities to monitor the health of travelers entering the United States from countries with Ebola outbreaks. The Check and Report Ebola (CARE) Hotline, a novel approach to monitoring, was designed to enable travelers to report their health status daily to an interactive voice recognition (IVR) system. The system was tested with 70 Centers for Disease Control and Prevention (CDC) federal employees returning from deployments in outbreak countries. The objective of this study was to describe the development of the CARE Hotline as a tool for postarrival monitoring and examine the usage characteristics and user experience of the tool during a public health emergency. Data were obtained from two sources. First, the CARE Hotline system produced a call log which summarized the usage characteristics of all 70 users' daily health reports. Second, we surveyed federal employees (n=70) who used the CARE Hotline to engage in monitoring. A total of 21 (21/70, 30%) respondents were included in the survey analytic sample. While the CARE Hotline was used for monitoring, 70 users completed a total of 1313 calls. We found that 94.06% (1235/1313) of calls were successful, and the average call time significantly decreased from the beginning of the monitoring period to the end by 32 seconds (Z score=-6.52, P<.001). CARE Hotline call log data were confirmed by user feedback; survey results indicated that users became more familiar with the system and found the system easier to use, from the beginning to the end of their monitoring period. The majority of the users were highly satisfied (90%, 19/21) with the system, indicating ease of use and convenience as primary reasons, and would recommend it for future monitoring efforts (90%, 19/21). The CARE Hotline garnered high user satisfaction, required minimal reporting time from users, and was an easily learned tool for monitoring. This phone-based technology can be modified for future public health emergencies. ©Ilana Olin McCarthy, Abbey E Wojno, Heather A Joseph, Scott Teesdale. Originally published in JMIR Public Health and Surveillance (http://publichealth.jmir.org), 14.11.2017.

Shanghai, China: Hotline for Sexual Minorities

ERIC Educational Resources Information Center

Gu, Steven

2005-01-01

Placed in the current political context of growing liberalization within China, this essay describes the Shanghai Hotline for Sexual Minorities. Funded by agencies outside the government, these services target LGBTs toward self-acceptance and AIDS/STD education while seeking to reduce social prejudice.

Notification: Audit of EPA Customer Service Help Desks, Hotlines, and Clearinghouses

EPA Pesticide Factsheets

Project #OA-FY12-0570, November 29, 2012. The EPA Office of Inspector General (OIG) plans to begin the fieldwork phase of our audit of EPA’s customer service help desks, hotlines, and clearinghouses (customer service lines).

Poster: Report Fraud Waste and Abuse to the EPA OIG Hotline

EPA Pesticide Factsheets

The EPA OIG hotline receives complaints of fraud, waste, and abuse in EPA and U.S. Chemical Safety Board programs and operations including mismanagement or violations of law, rules, or regulations by EPA employees or program participants.

The impact of the National HIV Health Care Worker Hotline on patient care in South Africa.

PubMed

Chisholm, Briony S; Cohen, Karen; Blockman, Marc; Kinkel, Hans-Friedemann; Kredo, Tamara J; Swart, Annoesjka M

2011-01-26

South Africa has a huge burden of illness due to HIV infection. Many health care workers managing HIV infected patients, particularly those in rural areas and primary care health facilities, have minimal access to information resources and to advice and support from experienced clinicians. The Medicines Information Centre, based in the Division of Clinical Pharmacology at the University of Cape Town, has been running the National HIV Health Care Worker (HCW) Hotline since 2008, providing free information for HIV treatment-related queries via telephone, fax and e-mail. A questionnaire-based study showed that 224 (44%) of the 511 calls that were received by the hotline during the 2-month study period were patient-specific. Ninety-four completed questionnaires were included in the analysis. Of these, 72 (77%) were from doctors, 13 (14%) from pharmacists and 9 (10%) from nurses. 96% of the callers surveyed took an action based on the advice received from the National HIV HCW Hotline. The majority of actions concerned the start, dose adaption, change, or discontinuation of medicines. Less frequent actions taken were adherence and lifestyle counselling, further investigations, referring or admission of patients. The information provided by the National HIV HCW Hotline on patient-specific requests has a direct impact on the management of patients.

Notification: Hotline Complaint Regarding the EPA Region 4 Environmental Justice Program

EPA Pesticide Factsheets

Project #OPE-FY12-0017, September 17, 2012. We have completed the preliminary research portion ofour evaluation, Hotline Complaint Regarding the EPA Region 4 Environmental Justice Program (OPE FY12-0017) and will now continue into the fieldwork phase.

Creating a Career Hotline for Rural Residents.

ERIC Educational Resources Information Center

Heppner, Mary J.; And Others

1988-01-01

Describes a career information hotline for rural and farm residents affected by the farm crisis as one way a university career center and extension division can make resources more generally available to residents. Discusses typical callers and benefits to the career center. (Author/ABL)

76 FR 43695 - Agency Information Collection Activities: Proposed Collection; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2011-07-21

... Project: Networking Suicide Prevention Hotlines--Evaluation of the Lifeline Policies for Helping Callers... approved data collection activities [Evaluation of Networking Suicide Prevention Hotlines Follow-Up Assessment (OMB No. 0930-0274) and Call Monitoring of National Suicide Prevention Lifeline Form (OMB No. 0930...

Notification: Hotline Complaint – Drinking Water Treatment Plant at the Fort Belknap Indian Community

EPA Pesticide Factsheets

Project #OA-FY13-0076, November 13, 2012. On March 22, 2012, the Office of Inspector General (OIG) received a hotline complaint on the construction of the Drinking Water Treatment Plant (DWTP) at the Fort Belknap Indian Community.

Hotlines for Children: What Makes Them Effective?

ERIC Educational Resources Information Center

Long, Thomas J.; Long, Lynette

1988-01-01

Points out that successful telephone hotlines for children share several common denominators, including a pro-family philosophy, the use of highly trained volunteers, a sensitivity to cultural and language differences, and other administrative and legal factors. Advocates the establishment of a national children's help line. (BB)

Characteristics and Proximal Outcomes of Calls Made to Suicide Crisis Hotlines in California.

PubMed

Ramchand, Rajeev; Jaycox, Lisa; Ebener, Pat; Gilbert, Mary Lou; Barnes-Proby, Dionne; Goutam, Prodyumna

2017-01-01

Suicide hotlines are commonly used to prevent suicides, although centers vary with respect to their management and operations. To describe variability across suicide prevention hotlines. Live monitoring of 241 calls was conducted at 10 suicide prevention hotlines in California. Call centers are similar with respect to caller characteristics and the concerns callers raise during their calls. The proportion of callers at risk for suicide varied from 3 to 57%. Compliance with asking about current suicide risk, past ideation, and past attempts also ranged considerably. Callers to centers that were part of the National Suicide Prevention Lifeline (NSPL) were more likely to experience reduced distress than callers to centers that were not part of the NSPL. Because callers do not generally choose the center or responder that will take their call, it is critical to promote quality across call centers and minimize the variability that currently exists. Accrediting bodies, funders, and crisis centers should require that centers continuously monitor calls to ensure and improve call quality.

76 FR 61107 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-03

.... Project: Networking Suicide Prevention Hotlines--Evaluation of the Lifeline Policies for Helping Callers... approved data collection activities [Evaluation of Networking Suicide Prevention Hotlines Follow-Up Assessment (OMB No. 0930-0274) and Call Monitoring of National Suicide Prevention Lifeline Form (OMB No. 0930...

75 FR 21503 - Transferring Certain Enforcement Hotline Matters to the Dispute Resolution Service

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-26

.... Currently, the Commission's regulations require that natural gas pipeline companies provide contact... project under the Natural Gas Act. In practice, the Enforcement Hotline also attempts to resolve disputes between individuals and natural gas pipeline companies on all certificated construction projects under the...

Consumer Experiences Calling Toll-Free Corporate Hotlines.

ERIC Educational Resources Information Center

Martin, Charles L.; Smart, Denise T.

1994-01-01

Finds that dimensions that contribute to caller satisfaction (of toll-free corporate hotlines) included operator characteristics such as knowledge, courtesy, and interest; specific behaviors such as apologizing for a problem, thanking the consumer for calling, and encouraging them to call again; and reducing time placed on "hold." (SR)

Using an Evaluation Hotline to Promote Stakeholder Involvement

ERIC Educational Resources Information Center

Skolits, Gary J.; Boser, Judith A.

2008-01-01

This article addresses the design and application of a hotline to promote broader community-wide participation in a public school evaluation. Evaluations of community resources such as public schools present evaluators with challenges from the perspective of promoting stakeholder involvement. Although many evaluation stakeholders are readily…

Career Information Hotlines Sampler. NOICC Occasional Paper.

ERIC Educational Resources Information Center

Nichols, Mildred, T.; McDaniels, Carl; Knobloch, Mary Anne; Watts, Gale A.; Landon-Moore, Mary; Andreas, Caesar

This document, which is intended for staff of state occupational information coordinating committees (SOICCs) and career information delivery systems (CIDS), examines the pros and cons of career information hotlines and their use in selected states. "Foreword--Career Information on Call" (Juliette N. Lester) provides a brief overview of…

New Technologies and Telephone Hotlines.

ERIC Educational Resources Information Center

Berman, Alan L., Ed.

1991-01-01

Identifies telephone technologies that may affect hotline services: Caller Identification, which displays number of in-coming call; Call Block, which prevents connection of calls from specified numbers; and Call Trace, which traces current or most recent call. Presents four cases highlighting issues created by availability and use of new telephone…

75 FR 55529 - Homeland Security Acquisition Regulation (HSAR); Revision Initiative

Federal Register 2010, 2011, 2012, 2013, 2014

2010-09-13

... (b) of HSAR section 3003.1004 advises contracting officers that special posters and instructions may... DHS Hotline Poster described in the clause at FAR 52.203-14. Part 3004 Administrative Matters Revise...)(1) There may be different or additional DHS OIG hotline posters for specific events. When the DHS...

A Hot-Line Emergency Service for the Ambulatory Frail Elderly.

ERIC Educational Resources Information Center

Wolf-Klein, Gisele P.; Silverstone, Felix A.

1987-01-01

Surveyed patients and families who used hotline emergency service in ambulatory day treatment center for frail elderly. Results revealed appropriate use of service: Most calls required medical intervention, including hospitalization in 31 percent of cases. Findings suggest that 24-hour medical coverage is necessary and cost efficient. (Author/NB)

Utilization of a Time-Limited Holiday Hotline by Older Adults.

ERIC Educational Resources Information Center

Loring, Marti T.; And Others

1994-01-01

Examined utilization of time-limited holiday hotline for outreach to lonely older persons. Grief and bereavement were primary themes of 306 calls from aged persons. Trained professionals and supervised students staffed the telephone bank and provided such services as responsive listening and community referrals. (Author/NB)

The Writer's Hotline: Outreach and the Urban English Department.

ERIC Educational Resources Information Center

Willson, Robert F., Jr.

1980-01-01

Describes a "writer's hotline" telephone program operated at the University of Missouri, Kansas City, in which English faculty address community members' writing problems. Benefits have included increased publicity for the department, improved relationships with the community, and gains in expertise in handling questions of English usage. (DF)

Report: Close-Out of Hotline Complaint on Unreasonable Cost Increase to the Wastewater Treatment Facility Improvements, Perkins, Oklahoma

EPA Pesticide Factsheets

Report #12-X-0161, December 29, 2011. We have closed a hotline complaint that project costs increased unreasonably due to American Recovery and Reinvestment Act of 2009 (Recovery Act) requirements because we found no evidence to support the complaint.

Comparing Help-Seeking Behavior of Male and Female Survivors of Sexual Assault: A Content Analysis of a Hotline.

PubMed

Young, Stephen M; Pruett, Jana A; Colvin, Marianna L

2018-06-01

This content analysis examines written documentation of telephone calls to a regional sexual assault hotline over a 5-year period. All male callers identified as primary victims were selected for analysis ( n = 58) and a corresponding sample of female primary victims ( n = 58) were randomly selected for comparison to better understand the help-seeking behavior of sexual assault survivors and inform services accordingly. A summative content analysis revealed significant contrasting themes between male and female victims, including females significantly receiving more referrals and males accessing the hotline to tell their experience of being sexually assaulted due to perceived limited support. Implications for training, practice, and future research are discussed.

Awareness effects of a youth suicide prevention media campaign in Louisiana.

PubMed

Jenner, Eric; Jenner, Lynne Woodward; Matthews-Sterling, Maya; Butts, Jessica K; Williams, Trina Evans

2010-08-01

Research on the efficacy of mediated suicide awareness campaigns is limited. The impacts of a state-wide media campaign on call volumes to a national hotline were analyzed to determine if the advertisements have raised awareness of the hotline. We use a quasi-experimental design to compare call volumes from ZIP codes where and when the campaign is active with those where and when the campaign is not active. Multilevel model estimates suggest that the campaign appears to have significantly and substantially increased calls to the hotline. Results from this study add evidence to the growing public health literature that suggests that mediated campaigns can be an effective tool for raising audience awareness.

Efficacy of brief telephone psychotherapy with callers to a suicide hotline.

PubMed

Rhee, Wayne K; Merbaum, Michael; Strube, Michael J; Self, Susan M

2005-06-01

The efficacy of two types of theapy conducted exclusively over the telephone was studied. Clients (N=55) were recruited from a pool of callers to a suicide hotline and were randomly assigned to a waiting list control (WC) or Solution Focused Brief Therapy (SFBT) or Common Factors Therapy (CFT). It was hypothesized that improvements would be significantly higher in the two therapy conditions compared to the waitlist control and SFBT would be significantly more efficacious than CFT. Results confirmed that improvement was significantly higher in the two treatment conditions compared to the waitlist control, but no difference in improvement was found between SFBT and CFT. The implications of these findings for suicide hotlines are discussed.

18 CFR 1b.21 - Enforcement hotline.

Code of Federal Regulations, 2011 CFR

2011-04-01

... by calling (202) 502-8390 or 1-888-889-8030 (toll free), by e-mail at [email protected], or writing to... 18 Conservation of Power and Water Resources 1 2011-04-01 2011-04-01 false Enforcement hotline. 1b.21 Section 1b.21 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION...

The Crisis "Hotline" as Mediated Therapeutic Communication.

ERIC Educational Resources Information Center

Fish, Sandra L.

Hotlines, or telephone crisis-lines, begun in the 1960s and currently numbering in the hundreds provide assistance to callers in crisis, frequently around the clock. Crisis-line communication can be seen as a form of mediated therapeutic communication premised on the existence of a crisis and the medium of the telephone which shapes the…

48 CFR 3.1004 - Contract clauses.

Code of Federal Regulations, 2011 CFR

2011-10-01

... of Hotline Poster(s), if— (i) The contract exceeds $5,000,000 or a lesser amount established by the agency; and (ii)(A) The agency has a fraud hotline poster; or (B) The contract is funded with disaster... applicable posters; and (ii) Insert the website link(s) or other contact information for obtaining the agency...

48 CFR 3.1004 - Contract clauses.

Code of Federal Regulations, 2012 CFR

2012-10-01

... of Hotline Poster(s), if— (i) The contract exceeds $5,000,000 or a lesser amount established by the agency; and (ii)(A) The agency has a fraud hotline poster; or (B) The contract is funded with disaster... applicable posters; and (ii) Insert the website link(s) or other contact information for obtaining the agency...

48 CFR 3.1004 - Contract clauses.

Code of Federal Regulations, 2014 CFR

2014-10-01

... of Hotline Poster(s), if— (i) The contract exceeds $5,000,000 or a lesser amount established by the agency; and (ii)(A) The agency has a fraud hotline poster; or (B) The contract is funded with disaster... applicable posters; and (ii) Insert the website link(s) or other contact information for obtaining the agency...

48 CFR 3.1004 - Contract clauses.

Code of Federal Regulations, 2010 CFR

2010-10-01

... of Hotline Poster(s), if— (i) The contract exceeds $5,000,000 or a lesser amount established by the agency; and (ii)(A) The agency has a fraud hotline poster; or (B) The contract is funded with disaster... applicable posters; and (ii) Insert the website link(s) or other contact information for obtaining the agency...

48 CFR 3.1004 - Contract clauses.

Code of Federal Regulations, 2013 CFR

2013-10-01

... of Hotline Poster(s), if— (i) The contract exceeds $5,000,000 or a lesser amount established by the agency; and (ii)(A) The agency has a fraud hotline poster; or (B) The contract is funded with disaster... applicable posters; and (ii) Insert the website link(s) or other contact information for obtaining the agency...

Notification: Hotline Complaint – Region 7 Compliance with Bid, Payment, and Performance Bond Requirements Outlined in Federal Acquisition Regulation (FAR) Part 28

EPA Pesticide Factsheets

June 1, 2012. In response to an anonymous hotline complaint, the OIG plans to conduct a review of Region 7’s compliance with bid, payment, and performance bond requirements outlined in Federal Acquisition Regulation (FAR) Part 28.

30 CFR 291.102 - May I call the MMS Hotline to informally resolve an allegation that open and nondiscriminatory...

Code of Federal Regulations, 2010 CFR

2010-07-01

... resolve an allegation that open and nondiscriminatory access was denied? 291.102 Section 291.102 Mineral Resources MINERALS MANAGEMENT SERVICE, DEPARTMENT OF THE INTERIOR APPEALS OPEN AND NONDISCRIMINATORY ACCESS... Hotline to informally resolve an allegation that open and nondiscriminatory access was denied? Before...

Using media to promote suicide prevention hotlines to Veteran households.

PubMed

Karras, Elizabeth; Stephens, Brady; Kemp, Janet E; Bossarte, Robert M

2014-02-01

This article presents preliminary evidence that media campaigns are valuable in promoting suicide prevention hotlines to Veteran households by reporting data from 2526 telephone surveys. Findings from this study underscore the need for further investigation of the use of media campaigns to support suicide prevention initiatives aimed at Veteran populations.

Norovirus surveillance among callers to foodborne illness complaint hotline, Minnesota, USA, 2011-2013.

PubMed

Saupe, Amy A; Kaehler, Dawn; Cebelinski, Elizabeth A; Nefzger, Brian; Hall, Aron J; Smith, Kirk E

2013-08-01

Norovirus is the leading cause of foodborne disease in the United States. During October 2011-January 2013, we conducted surveillance for norovirus infection in Minnesota among callers to a complaint-based foodborne illness hotline who reported diarrhea or vomiting. Of 241 complainants tested, 127 (52.7%) were positive for norovirus.

A Model for a Health Career Information Center.

ERIC Educational Resources Information Center

Bruhn, John G.; And Others

1980-01-01

One part of a model health career information center was a toll-free health careers hotline which provided information to high school and college students, parents, counselors, and teachers. Evaluation of the hotline indicates that it fills a need, is considered useful by callers, and is of relatively small cost. (Author/CT)

Implementation and use of a crisis hotline during the treatment as usual and universal screening phases of a suicide intervention study.

PubMed

Arias, Sarah A; Sullivan, Ashley F; Miller, Ivan; Camargo, Carlos A; Boudreaux, Edwin D

2015-11-01

Although research suggests that crisis hotlines are an effective means of mitigating suicide risk, lack of empirical evidence may limit the use of this method as a research safety protocol. This study describes the use of a crisis hotline to provide clinical backup for research assessments. Data were analyzed from participants in the Emergency Department Safety and Follow-up Evaluation (ED-SAFE) study (n=874). Socio-demographics, call completion data, and data available on suicide attempts occurring in relation to the crisis counseling call were analyzed. Pearson chi-squared statistic for differences in proportions were conducted to compare characteristics of patients receiving versus not receiving crisis counseling. P<0.05 was considered statistically significant. Overall, there were 163 counseling calls (6% of total assessment calls) from 135 (16%) of the enrolled subjects who were transferred to the crisis line because of suicide risk identified during the research assessment. For those transferred to the crisis line, the median age was 40 years (interquartile range 27-48) with 67% female, 80% white, and 11% Hispanic. Increasing demand for suicide interventions in diverse healthcare settings warrants consideration of crisis hotlines as a safety protocol mechanism. Our findings provide background on how a crisis hotline was implemented as a safety measure, as well as the type of patients who may utilize this safety protocol. Copyright © 2015 Elsevier Inc. All rights reserved.

Implementation and Use of a Crisis Hotline During the Treatment as Usual and Universal Screening Phases of a Suicide Intervention Study

PubMed Central

Arias, Sarah A.; Sullivan, Ashley F.; Miller, Ivan; Camargo, Carlos A.; Boudreaux, Edwin D.

2015-01-01

Background Although research suggests that crisis hotlines are an effective means of mitigating suicide risk, lack of empirical evidence may limit the use of this method as a research safety protocol. Purpose This study describes the use of a crisis hotline to provide clinical backup for research assessments. Methods Data were analyzed from participants in the Emergency Department Safety and Follow-up Evaluation (ED-SAFE) study (n=874). Socio-demographics, call completion data, and data available on suicide attempts occurring in relation to the crisis counseling call were analyzed. Pearson chi-squared statistic for differences in proportions were conducted to compare characteristics of patients receiving versus not receiving crisis counseling. P<0.05 was considered statistically significant. Results Overall, there were 163 counseling calls (6% of total assessment calls) from 135 (16%) of the enrolled subjects who were transferred to the crisis line because of suicide risk identified during the research assessment. For those transferred to the crisis line, the median age was 40 years (interquartile range 27–48) with 67% female, 80% white, and 11% Hispanic. Conclusions Increasing demand for suicide interventions in diverse healthcare settings warrants consideration of crisis hotlines as a safety protocol mechanism. Our findings provide background on how a crisis hotline was implemented as a safety measure, as well as the type of patients who may utilize this safety protocol. PMID:26341724

[Callers' perception of the service at the cardiovascular hotline of the German Hypertension Society: results of follow-up telephone interviews].

PubMed

Leiblein, J; Dominiak, P

2010-12-01

To provide a source of valid information to hypertensive patients, their families as well as the public a cardiovascular hotline (HKT) has been established by the German Hypertension Society in April 1992. Until the end of the year 2007 approx. 55.000 phone calls have been answered. The aim of this study was to assess the callers' support needs and the perception of the information received. Callers who had previously provided their contact data were called back later. From a total of 803 eligible persons 311 volunteered for a phone interview made up of ten questions concerning (1) the accessibility of the phone service, (2) the atmosphere of the conversation and (3) the adequacy of time for the phone conversation, (4) the suitability of the answers received, (5) life style changes initiated by the original phone call, (6) discussion with the attending physician about the phone conversation, (7) information about preventive measures against consequential damages of high blood pressure, (8) instructions about the prescribed medication as well as side effects, (9) improvement of the blood pressure after the call and (10) willingness to recommend to others a call at the cardiovascular hotline. The gender distribution of the participants in the interview revealed a sex ratio of 47 % females vs. 53 % males compared to 51 % females vs. 49 % males among all callers at the hotline in 2007. Members of both populations were quite evenly distributed over the federal states of Germany. Taken together, these findings suggest that the interview data are representative of the opinions of callers' at the cardiovascular hotline. The analysis of the results of the survey provide ample evidence that the cardiovascular hotline is well accepted by the callers and hence effective in conveying information about hypertension. This is particularly important in view of the ever increasing demand of such information by members of the rapidly ageing population in Germany. © Georg Thieme Verlag KG Stuttgart · New York.

Behavioral Health Services Utilization among Older Adults Identified within a State Abuse Hotline Database

ERIC Educational Resources Information Center

Schonfeld, Lawrence; Larsen, Rebecca G.; Stiles, Paul G.

2006-01-01

Purpose: This study examined the extent to which older adults identified in a statewide abuse hotline registry utilized behavioral health services. This is important as mental health issues have been identified as a high priority for filling gaps in services for victims of mistreatment. Design and Methods: We compared Medicaid and Medicare claims…

Norovirus Surveillance among Callers to Foodborne Illness Complaint Hotline, Minnesota, USA, 2011–2013

PubMed Central

Kaehler, Dawn; Cebelinski, Elizabeth A.; Nefzger, Brian; Hall, Aron J.; Smith, Kirk E.

2013-01-01

Norovirus is the leading cause of foodborne disease in the United States. During October 2011–January 2013, we conducted surveillance for norovirus infection in Minnesota among callers to a complaint-based foodborne illness hotline who reported diarrhea or vomiting. Of 241 complainants tested, 127 (52.7%) were positive for norovirus. PMID:23876924

Adult Education Information and Referral Hot-Line. Adult Education Special Project. Final Report, July 1980-June 1981.

ERIC Educational Resources Information Center

Morgan, Jim

A toll-free adult education information and referral hotline provided information and referral services to approximately 1500 adults in Region IX in Texas from September 1980 to June 1981. Adult education co-ops and testing centers forwarded pertinent program information (class schedules, General Educational Development testing information) to the…

Efficacy of Brief Telephone Psychotherapy with Callers to a Suicide Hotline

ERIC Educational Resources Information Center

Rhee, Wayne K.; Merbaum, Michael; Strube, Michael J.; Self, Susan M.

2005-01-01

The efficacy of two types of therapy conducted exclusively over the telephone was studied. Clients (N = 55) were recruited from a pool of callers to a suicide hotline and were randomly assigned to a waiting list control (WC) or Solution Focused Brief Therapy (SFBT) or Common Factors Therapy (CFT). It was hypothesized that improvements would be…

Results of a Survey about Homework and Homework Hotlines for Elementary School Students.

ERIC Educational Resources Information Center

Singh, Bulwant

Reported are responses of fourth-, fifth-, and sixth-grade students, their parents and teachers to a survey conducted to determine the need for a homework hotline. Discussion is based on data from 379 randomly selected parents of students in intermediate elementary grades of 21 elementary schools, 333 elementary school teachers, and 392 randomly…

Retrospective analysis of phone queries to an epilepsy clinic hotline.

PubMed

Laforme, Anny; Jubinville, Suzie; Gravel, Micheline; Cossette, Patrick; Nguyen, Dang K

2014-01-01

We undertook a retrospective study of 5,189 telephone calls made between January 2004 and June 2011 through our adult epilepsy clinic hotline to a single epileptologist initially and two epileptologists from June 2010 onwards. The majority of calls were made by patients themselves (72%), followed by family members (16%) and health care providers (11%). Half of the calls originated from outside the city limits. Most were related to medication (25%), notification of seizures (23%), appointments or tests (12%), and side effects (9%). Half of the workload was generated by 10% of patients. The hotline service appears to respond to needs, with most calls requiring rapid intervention. It is desirable to develop novel approaches to address the needs of high-frequency callers.

Interventions to reduce postpartum stress in first-time mothers: a randomized-controlled trial.

PubMed

Osman, Hibah; Saliba, Matilda; Chaaya, Monique; Naasan, Georges

2014-10-15

The postpartum period can be a challenging time particularly for first-time mothers. This study aimed to assess two different interventions designed to reduce stress in the postpartum among first-time mothers. Healthy first-time mothers with healthy newborns were recruited from hospitals in Beirut, Lebanon after delivery. The two interventions were a 20-minute film addressing common stressors in the postpartum period and a 24-hour telephone support hotline. Participants were randomized to one of four study arms to receive either the postpartum support film, the hotline service, both interventions, or a music CD (control). Participants were interviewed at eight to twelve weeks postpartum for assessment of levels of stress as measured by the Cohen Perceived Stress Scale (PSS-10). Of the 632 eligible women, 552 (88%) agreed to participate in the study. Of those, 452 (82%) completed the study. Mean PSS-10 scores of mothers who received the film alone (15.76) or the film with the hotline service (15.86) were significantly lower than that of the control group (18.93) (p-value <0.01). Among mothers who received the hotline service alone mean PSS-10 score (16.98) was also significantly lower than that of the control group (p-value <0.05). Both our postpartum support film and the 24-hour telephone hotline service reduced stress in the postpartum period in first-time mothers. These simple interventions can be easily implemented and could have an important impact on the mental wellbeing of new mothers. The trial was registered with clinicaltrials.gov (identifier # NCT00857051) on March 5, 2009.

Malignant hyperthermia in Brazil: analysis of hotline activity in 2009.

PubMed

Almeida da Silva, Helga Cristina; dos Santos Almeida, Clea; Mendes Brandão, Julio Cézar; Nogueira e Silva, Cleyton Amaral; Pinto de Lorenzo, Mariana Elisa; Duarte Ferreira, Carolina Baeta Neves; Resende, André Hosoi; Barreira, Sara Rocha; de Almeida, Priscilla Antunes; Cunha Ferraro, Leonardo Henrique; Takeda, Alexandre; de Oliveira, Kátia Ferreira; Lelis, Talitha Gonçalez; Hortense, Alexandre; Perez, Marcelo Vaz; Schmidt, Beny; Bulle Oliveira, Acary Souza; Gomes do Amaral, José Luiz

2013-01-01

Malignant hyperthermia (MH) is a pharmacogenetic disease that causes abnormal hypermetabolic reaction to halogenated anesthetics and/or depolarizing muscle relaxants. In Brazil, there is a hotline telephone service for MH since 1991, available 24 hours a day in São Paulo. This article analyzes the activity of the Brazilian hotline service for MH in 2009. Prospective analysis of all phone calls made to the Brazilian hotline service for MH from January to December 2009. Twenty-two phone calls were received: 21 from the South/Southeast region of Brazil and one from the North region. Fifteen calls were requests for general information about MH. Seven were about suspected MH acute episodes, two of which were not considered as MH. In five episodes compatible with MH, all patients received halogenated volatile anesthetics (2, isoflurane; 3, sevoflurane) and one also used succinylcholine; there were four men and one woman, with a mean age of 18 years (2-27). The problems described in the five MH episodes were tachycardia (5), increased expired carbon dioxide (4), hyperthermia (3), acidemia (1), rhabdomyolysis (1), and myoglobinuria (1). One patient received dantrolene. All five patients with MH episodes were follow-up in the intensive care unit and recovered without sequelae. Susceptibility to MH was later confirmed in two patients by in vitro muscle contracture test. The number of calls per year in the Brazilian hotline service for MH is still low. The characteristics of MH episode were similar to those reported in other countries. The knowledge of MH in Brazil needs to be increased. Copyright © 2013 Elsevier Editora Ltda. All rights reserved.

Changes in HIV needs identified by the National AIDS Hotline of Trinidad and Tobago.

PubMed

Reid, Sandra D; Nielsen, Anders L; Reddock, Rhoda

2010-02-01

To examine utilization of the National AIDS Hotline of Trinidad and Tobago (AIDSLINE), evaluate its validity as a reliable data source for monitoring national HIV-related needs, and identify changes in caller requests between two different time periods. A total of 7 046 anonymous hotline calls in 1998-2002 (T1) and 2 338 calls in 2007 (T2) were analyzed for associations between caller characteristics and call content. A subsample of the data was also analyzed qualitatively. T1 findings were compared with HIV-related data collected by national policy-makers during that period, to evaluate the hotline's validity as a data source, and findings from T2, to reveal changes in call content over time. In T1, the hotline was well utilized for information and counseling by both the general population and those living with HIV/AIDS. Call content from T2 indicated an increase versus T1 in 1) general awareness of HIV and other sexually transmitted diseases; 2) HIV testing; and 3) knowledge of HIV symptoms and transmission. HIV-related mental health needs, and the relationship between HIV and both child sexual abuse (CSA) and intimate partner violence (IPV), were identified as emerging issues. AIDSLINE is a well-utilized tool for providing information and counseling on national HIV-related issues, and a valid, cost-effective, easily accessed information source for planners and policy-makers involved in HIV management. Over the two study periods, there was an increase in HIV awareness and testing and in requests related to mental health, CSA, and IPV, but no change in sexual behaviors.

75 FR 17333 - Addition of National Toxicology Program Carcinogens; Community Right-to-Know Toxic Chemical...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-06

... encryption, and be free of any defects or viruses. Docket: All documents in the docket are listed in the www... Community Right-to-Know Hotline, toll free at (800) 424-9346 or (703) 412-9810 in Virginia and Alaska or toll free, TDD (800) 553-7672, http://www.epa.gov/epaoswer/hotline/ . SUPPLEMENTARY INFORMATION: I...

National Suicide Prevention Lifeline: Enhancing Mental Health Care for Suicidal Individuals and Other People in Crisis

ERIC Educational Resources Information Center

Gould, Madelyn S.; Munfakh, Jimmie L. H.; Kleinman, Marjorie; Lake, Alison M.

2012-01-01

Linking at-risk callers to ongoing mental health care is a key goal of crisis hotline interventions that has not often been addressed in evaluations of hotlines' effectiveness. We conducted telephone interviews with 376 suicidal and 278 nonsuicidal crisis callers to the National Suicide Prevention Lifeline (Lifeline) to assess rates of mental…

Awareness Effects of a Youth Suicide Prevention Media Campaign in Louisiana

ERIC Educational Resources Information Center

Jenner, Eric; Jenner, Lynne Woodward; Matthews-Sterling, Maya; Butts, Jessica K.; Williams, Trina Evans

2010-01-01

Research on the efficacy of mediated suicide awareness campaigns is limited. The impacts of a state-wide media campaign on call volumes to a national hotline were analyzed to determine if the advertisements have raised awareness of the hotline. We use a quasi-experimental design to compare call volumes from ZIP codes where and when the campaign is…

An Evaluation of Crisis Hotline Outcomes. Part 1: Nonsuicidal Crisis Callers

ERIC Educational Resources Information Center

Kalafat, John; Gould, Madelyn S.; Munfakh, Jimmie Lou Harris; Kleinman, Marjorie

2007-01-01

The effectiveness of telephone crisis services/hotlines, examining proximal outcomes as measured by changes in callers' crisis state from the beginning to the end of their calls to eight centers in the U.S. and intermediate outcomes within 3 weeks of their calls, was evaluated. Between March 2003 and July 2004, 1,617 crisis callers were assessed…

30 CFR 291.102 - May I call the MMS Hotline to informally resolve an allegation that open and nondiscriminatory...

Code of Federal Regulations, 2011 CFR

2011-07-01

... resolve an allegation that open and nondiscriminatory access was denied? 291.102 Section 291.102 Mineral... OPEN AND NONDISCRIMINATORY ACCESS TO OIL AND GAS PIPELINES UNDER THE OUTER CONTINENTAL SHELF LANDS ACT... allegation concerning open and nondiscriminatory access by calling the toll-free MMS Hotline at 1-888-232...

Coping with Crisis across the Lifespan: The Role of a Telephone Hotline

ERIC Educational Resources Information Center

Ingram, Stephanie; Ringle, Jay L.; Hallstrom, Kristen; Schill, David E.; Gohr, Virginia M.; Thompson, Ronald W.

2008-01-01

We describe over 300,000 crisis calls made to a large national hotline over a 5-year period. Callers consisted of males and females between the ages of 10 and 89. Overall, a slight majority of callers were first time callers (52%) and most (73%) sought assistance with issues related to parenting, youth concerns, and mental health. Across the…

The Implementation, Promotion and Evaluation of the International Health Communication Hotline as a Tool for Interdisciplinary Networking and Disciplinary Advocacy.

ERIC Educational Resources Information Center

Assante, Leonard E.; Schrader, Stuart M.

The International Health Communication Hotline (InHealth) represents an attempt to firmly establish, develop and promote a new Communication Studies subdiscipline in the academic and health care arenas via computer networking. If successful, the project will demonstrate the power of computer networking as an agent of change. Health communication…

Grab 'em while They're Young: (Before They become Disillusioned and Cynical)!

ERIC Educational Resources Information Center

Broughton, Sally

2010-01-01

In the pre-Internet world of 1992, a new organization called Project Vote Smart used the highest technology available--a toll-free Voter's Research Hotline--to help voters get the facts about candidates and elected officials. Designed to give voters the tools they needed to "Vote Smart," the Hotline connected voters with questions to 50…

Body Temperature Monitoring and SARS Fever Hotline, Taiwan

PubMed Central

Olowokure, Babatunde; Chang, Hong-Jen; Barwick, Rachel S.; Deng, Jou-Fang; Lee, Ming-Liang; Kuo, Steve Hsu-Sung; Su, Ih-Jen; Chen, Kow-Tong; Maloney, Susan A.

2004-01-01

In Taiwan, a temperature-monitoring campaign and hotline for severe acute respiratory syndrome (SARS) fever were implemented in June 2003. Among 1,966 calls, fever was recorded in 19% (n = 378); 18 persons at high risk for SARS were identified. In a cross-sectional telephone survey, 95% (n = 1,060) of households knew about the campaign and 7 households reported fever. PMID:15030716

An Evaluation of Crisis Hotline Outcomes. Part 2: Suicidal Callers

ERIC Educational Resources Information Center

Gould, Madelyn S.; Kalafat, John; HarrisMunfakh, Jimmie Lou; Kleinman, Marjorie

2007-01-01

In this study we evaluated the effectiveness of telephone crisis services/hotlines, examining proximal outcomes as measured by changes in callers' suicide state from the beginning to the end of their calls to eight centers in the U.S. and again within 3 weeks of their calls. Between March 2003 and July 2004, 1,085 suicide callers were assessed…

Does a TV Public Service Advertisement Campaign for Suicide Prevention Really Work?

PubMed

Song, In Han; You, Jung-Won; Kim, Ji Eun; Kim, Jung-Soo; Kwon, Se Won; Park, Jong-Ik

2017-05-01

One of the critical measures in suicide prevention is promoting public awareness of crisis hotline numbers so that individuals can more readily seek help in a time of crisis. Although public service advertisements (PSA) may be effective in raising the rates of both awareness and use of a suicide hotline, few investigations have been performed regarding their effectiveness in South Korea, where the suicide rate is the highest among OECD countries. The goal of this study was to evaluate the effectiveness of a television PSA campaign. We analyzed a database of crisis phone calls compiled by the Korean Ministry of Health and Welfare to track changes in call volume to a crisis hotline that was promoted in a TV campaign. We compared daily call counts for three periods of equal length: before, during, and after the campaign. The number of crisis calls during the campaign was about 1.6 times greater than the number before or after the campaign. Relative to the number of suicide-related calls in the previous year, the number of calls during the campaign period surged, displaying a noticeable increase. The findings confirmed that this campaign had a positive impact on call volume to the suicide hotline.

Impact of the mass media on calls to the CDC National AIDS Hotline.

PubMed

Fan, D P

1996-06-01

This paper considers new computer methodologies for assessing the impact of different types of public health information. The example used public service announcements (PSAs) and mass media news to predict the volume of attempts to call the CDC National AIDS Hotline from December 1992 through to the end of 1993. The analysis relied solely on data from electronic databases. Newspaper stories and television news transcripts were obtained from the NEXIS electronic database and were scored by machine for AIDS coverage. The PSA database was generated by computer monitoring of advertising distributed by the Centers for Disease Control and Prevention (CDC) and by others. The volume of call attempts was collected automatically by the public branch exchange (PBX) of the Hotline telephone system. The call attempts, the PSAs and the news story data were related to each other using both a standard time series method and the statistical model of ideodynamics. The analysis indicated that the only significant explanatory variable for the call attempts was PSAs produced by the CDC. One possible explanation was that these commercials all included the Hotline telephone number while the other information sources did not.

Impact of Homeland Security Alert level on calls to a law enforcement peer support hotline.

PubMed

Omer, Saad B; Barnett, Daniel J; Castellano, Cherie; Wierzba, Rachel K; Hiremath, Girish S; Balicer, Ran D; Everly, George S

2007-01-01

The Homeland Security Advisory System (HSAS) was established by the Department of Homeland Security to communicate the risk of a terrorist event. In order to explore the potential psychological impacts of HSAS we analyzed the effects of terror alerts on the law enforcement community. We used data from the New Jersey Cop 2 Cop crisis intervention hotline. Incidence Rate Ratios--interpreted as average relative increases in the daily number of calls to the Cop 2 Cop hotline during an increased alert period--were computed from Poisson models. The hotline received a total of 4,145 initial calls during the study period. The mean daily number of calls was higher during alert level elevation compared to prior 7 days (7.68 vs. 8.00). In the Poisson regression analysis, the Incidence Rate Ratios of number of calls received during elevated alert levels compared to the reference period of seven days preceding each change in alert were close to 1, with confidence intervals crossing 1 (i.e. not statistically significant) for all lag periods evaluated. This investigation, in the context of New Jersey law enforcement personnel, does not support the concern that elevating the alert status places undue stress upon alert recipients.

Implementation and Early Utilization of a Suicide Hotline for Veterans

PubMed Central

Kemp, Janet; McKeon, Richard; Katz, Ira R.

2012-01-01

Suicide crisis lines have a respected history as a strategy for reducing deaths from suicide and suicidal behaviors. Until recently, however, evidence of the effectiveness of these crisis lines has been sparse. Studies published during the past decade suggest that crisis lines offer an alternative to populations who may not be willing to engage in treatment through traditional mental health settings. Given this promising evidence, in 2007, the Department of Veterans Affairs in collaboration with the Department of Health and Human Services’ Substance Abuse and Mental Health Administration implemented a National Suicide Hotline that is staffed 24 hours a day, 7 days a week, by Veterans Affairs clinical staff. We report here on the implementation of this suicide hotline and our early observations of its utilization in a largely male population. PMID:22390596

Implementation and early utilization of a Suicide Hotline for veterans.

PubMed

Knox, Kerry L; Kemp, Janet; McKeon, Richard; Katz, Ira R

2012-03-01

Suicide crisis lines have a respected history as a strategy for reducing deaths from suicide and suicidal behaviors. Until recently, however, evidence of the effectiveness of these crisis lines has been sparse. Studies published during the past decade suggest that crisis lines offer an alternative to populations who may not be willing to engage in treatment through traditional mental health settings. Given this promising evidence, in 2007, the Department of Veterans Affairs in collaboration with the Department of Health and Human Services' Substance Abuse and Mental Health Administration implemented a National Suicide Hotline that is staffed 24 hours a day, 7 days a week, by Veterans Affairs clinical staff. We report here on the implementation of this suicide hotline and our early observations of its utilization in a largely male population.

Evaluation of a multifaceted social marketing campaign to increase awareness of and screening for oral cancer in African Americans.

PubMed

Jedele, J M; Ismail, A I

2010-08-01

A 2-year social marketing media campaign and community education activities were organized to promote screening for oral cancer in a high-risk population in Detroit/Wayne County, Michigan. Long-term goals of the campaign were to reduce the oral cancer death rate, increase the proportion of oral cancers detected at an early stage, and increase the proportion of adults who report having been screened. The intermediate goals of the campaign were to increase awareness of oral cancer and of oral cancer screening. This article presents outcomes related to the intermediate goals of the campaign. The intermediate goals of the campaign were assessed by the number of calls to a toll-free hotline, which media venues led to calls, number of screenings conducted by the free screening clinic, number of precancers and cancers detected, and the number of sessions conducted, organizations involved, and persons participating in the community education program. The costs per screened case and cancers detected were also evaluated. The media campaign promoted screening using billboards, radio and newspaper ads, and a toll-free hotline. Culturally relevant messages were developed collaboratively with focus groups representing the target audience. Billboards were placed in highly visible locations around Detroit, Michigan. Sixty-second messages on the impact of oral cancer and that screening is 'painless and free' were aired on radio stations popular with the target audience. Ads displaying the hotline were placed in two local newspapers. Callers to the hotline were scheduled for a free screening with a clinic operated by the project. Referral to an oral surgeon was scheduled if a suspicious lesion was found. Free education sessions were also conducted with community-based organizations. Costs associated with the campaign and hotline were totaled, and the cost per screening and cancer detected were calculated. During the campaign, 1327 radio spots aired; 42 billboards were displayed; two newspaper ads were printed; and 242 education sessions were conducted. The hotline received 1783 calls. The majority of callers reported that their call was prompted by a radio ad (57%). The clinic screened 1020 adults and referred 78 for further examination. Three cancers, two precancers, and 12 benign tumors were detected. The total cost associated with the campaign and toll-free hotline was $795,898. A multifaceted social marketing campaign including radio ads, billboards, and education sessions can effectively target a high-risk population and that given an outlet could result in a significant number of people getting screened at a relatively low cost.

Is Accelerated Partner Therapy (APT) a cost-effective alternative to routine patient referral partner notification in the UK? Preliminary cost-consequence analysis of an exploratory trial.

PubMed

Roberts, Tracy E; Tsourapas, Angelos; Sutcliffe, Lorna; Cassell, Jackie; Estcourt, Claudia

2012-02-01

To undertake a cost-consequence analysis to assess two new models of partner notification (PN), known as Accelerated Partner Therapy (APT Hotline and APT Pharmacy), as compared with routine patient referral PN, for sex partners of people with chlamydia, gonorrhoea and non-gonococcal urethritis. Comparison of costs and outcomes alongside an exploratory trial involving two genitourinary medicine clinics and six community pharmacies. Index patients selected the PN method (APT Hotline, APT Pharmacy or routine PN) for their partners. Clinics and pharmacies recorded cost and resource use data including duration of consultation and uptake of treatment pack. Cost data were collected prospectively for two out of three interventions, and data were synthesised and compared in terms of effectiveness and costs. Routine PN had the lowest average cost per partner treated (approximately £46) compared with either APT Hotline (approximately £54) or APT Pharmacy (approximately £53) strategies. The cost-consequence analysis revealed that APT strategies were more costly but also more effective at treating partners compared to routine PN. The hotline strategy costs more than both the alternative PN strategies. If we accept that strategies which identify and treat partners the fastest are likely to be the most effective in reducing reinfection and onward transmission, then APT Hotline appears an effective PN strategy by treating the highest number of partners in the shortest duration. Whether the additional benefit is worth the additional cost cannot be determined in this preliminary analysis. These data will be useful for informing development of future randomised controlled trials of APT.

Malignant hyperthermia in Brazil: analysis of hotline activity in 2009.

PubMed

da Silva, Helga Cristina Almeida; Almeida, Clea dos Santos; Brandão, Julio Cézar Mendes; Nogueira e Silva, Cleyton Amaral; de Lorenzo, Mariana Elisa Pinto; Ferreira, Carolina Baeta Neves Duarte; Resende, André Hosoi; Barreira, Sara Rocha; de Almeida, Priscilla Antunes; Ferraro, Leonardo Henrique Cunha; Takeda, Alexandre; de Oliveira, Kátia Ferreira; Lelis, Talitha Gonçalez; Hortense, Alexandre; Perez, Marcelo Vaz; Schmidt, Beny; Oliveira, Acary Souza Bulle; do Amaral, José Luiz Gomes

2013-01-01

Malignant hyperthermia (MH) is a pharmacogenetic disease that causes abnormal hypermetabolic reaction to halogenated anesthetics and/or depolarizing muscle relaxants. In Brazil, there is a hotline telephone service for MH since 1991, available 24 hours a day in São Paulo. This article analyzes the activity of the Brazilian hotline service for MH in 2009. Prospective analysis of all phone calls made to the Brazilian hotline service for MH from January to December 2009. Twenty-two phone calls were received: 21 from the South/Southeast region of Brazil and one from the North region. Fifteen calls were requests for general information about MH. Seven were about suspected MH acute episodes, two of which were not considered as MH. In five episodes compatible with MH, all patients received halogenated volatile anesthetics (2, isoflurane; 3, sevoflurane) and one also used succinylcholine; there were four men and one woman, with a mean age of 18 years (2-27). The problems described in the five MH episodes were tachycardia (5), increased expired carbon dioxide (4), hyperthermia (3), acidemia (1), rhabdomyolysis (1), and myoglobinuria (1). One patient received dantrolene. All five patients with MH episodes were follow-up in the intensive care unit and recovered without sequelae. Susceptibility to MH was later confirmed in two patients by in vitro muscle contracture test. The number of calls per year in the Brazilian hotline service for MH is still low. The characteristics of MH episode were similar to those reported in other countries. The knowledge of MH in Brazil needs to be increased. Copyright © 2013 Sociedade Brasileira de Anestesiologia. Published by Elsevier Editora Ltda. All rights reserved.

Related factors in using a free breastfeeding hotline service in Taiwan.

PubMed

Wang, Shu-Fang; Chen, Chao-Huei; Chen, Chung-Hey

2008-04-01

This study aimed to examine the use of a free hotline service for breastfeeding mothers in Taiwan. Specific attention was given to the accumulated consultation time and to investigate the trends and reasons that prompted people to contact the service. Breastfeeding can be a difficult time for mothers, especially during the first two weeks after birth. It has been suggested that a telephone hotline service may be helpful for breastfeeding mothers. In this quantitative study data, including the demographic data and the problems of consultations, were gathered from callers during August 2003 to August 2005. Of the 2445 callers, 935 made subsequent calls (38.2%). Approximately 25.25 calls were answered each day by two specially-trained staff according to an answering book. The mean consultation time for single first-call was 21.82 minutes and for one subsequent-call was 15.87 minutes. Perceived insufficient milk supply (30%) and returning to work (21%) were the top two reasons for a first-call. If callers' problems were about babies' sickness, perceived insufficient milk supply, babies' body weight gain and supplement issues, the accumulated consultation time would last longer. More than half (53.3%; 1303/2445) of callers made the first-call during the first month after birth, followed by 23.2% (566/2445) during babies' age between one and three months old. The telephone hotline service for breastfeeding mothers in Taiwan was well used during the two year period of this study. Many mothers used the service repeatedly for a variety of reasons. Recommendations for breastfeeding support strategies for the professionals include category of common breastfeeding problems by different stages after birth. This study supports the establishment of free hotline services may encourage greater empowerment in breastfeeding mothers. Future studies are required to examine client satisfaction of the telephone service.

An Enhanced Backbone-Assisted Reliable Framework for Wireless Sensor Networks

PubMed Central

Tufail, Ali; Khayam, Syed Ali; Raza, Muhammad Taqi; Ali, Amna; Kim, Ki-Hyung

2010-01-01

An extremely reliable source to sink communication is required for most of the contemporary WSN applications especially pertaining to military, healthcare and disaster-recovery. However, due to their intrinsic energy, bandwidth and computational constraints, Wireless Sensor Networks (WSNs) encounter several challenges in reliable source to sink communication. In this paper, we present a novel reliable topology that uses reliable hotlines between sensor gateways to boost the reliability of end-to-end transmissions. This reliable and efficient routing alternative reduces the number of average hops from source to the sink. We prove, with the help of analytical evaluation, that communication using hotlines is considerably more reliable than traditional WSN routing. We use reliability theory to analyze the cost and benefit of adding gateway nodes to a backbone-assisted WSN. However, in hotline assisted routing some scenarios where source and the sink are just a couple of hops away might bring more latency, therefore, we present a Signature Based Routing (SBR) scheme. SBR enables the gateways to make intelligent routing decisions, based upon the derived signature, hence providing lesser end-to-end delay between source to the sink communication. Finally, we evaluate our proposed hotline based topology with the help of a simulation tool and show that the proposed topology provides manifold increase in end-to-end reliability. PMID:22294890

Volunteer and user evaluation of the National Sexual Assault Online Hotline.

PubMed

Finn, Jerry; Garner, Michelle D; Wilson, Jen

2011-08-01

The National Sexual Assault Online Hotline (NSAOH) is a new model for delivery of rape and sexual assault crisis services through a secure, confidential chat-based online hotline. This paper presents a program evaluation drawn from volunteer counselor and user perceptions and experiences during the second year of operation of the NSAOH. Outcome data are presented from 731 session evaluations submitted by 94 volunteers and session evaluations from 4609 user sessions collected between June 1, 2008 and May 30, 2009. Evaluation includes ratings of usefulness, topics discussed, length of sessions, services provided, and session difficulties. The results indicate that the model is viable and useful, and the majority of volunteers and users are satisfied. Volunteer knowledge and skills are strongly associated with satisfaction with the hotline. Nevertheless, one-fifth of volunteers rate their session as not useful and users rate 8.2% of volunteers low in knowledge and skills. NSAOH is reaching many who have not previously sought services or did not resolve issues through other means. Findings suggest the importance of preparing volunteers in both crisis intervention and a wide variety of long-term issues related to sexual assault. Recommendations for program development, evaluation, and further research are presented. Copyright © 2010 Elsevier Ltd. All rights reserved.

Prospective study of telephone calls to a hotline for infectious disease consultation: analysis of 7,863 solicited consultations over a 1-year period.

PubMed

Gennai, S; François, P; Sellier, E; Vittoz, J-P; Hincky-Vitrat, V; Pavese, P

2011-04-01

To respond to the increasing requests of non-infectious disease physicians for access to infectious diseases expertise, a hotline was created in the infectious diseases consultation (IDC) unit of the Grenoble university-affiliated hospital (GUH). This study describes the patterns of solicited consultations provided by the hotline during a 1-year period. We conducted a prospective study of consecutive solicited IDCs requested by physicians in 2008. A total of 7,863 consultations were requested by physicians over 1 year; 4,407 (56.0%) by ambulatory physicians, 2,933 (37.3%) by GUH physicians, and 523 (6.7%) by physicians in public or private hospitals. The majority of consultations were requested via cell phone (58.7%). The main reasons for requesting a consultation were related to antimicrobial treatment for hospital-based physicians and prophylaxis for ambulatory physicians (p < 0.001). Recommendations to perform diagnostic or monitoring tests were less frequent in ambulatory medicine (16%) than in the GUH (59%) or other hospitals (63%, p < 0.001). The route of consultation for patients with nosocomial infections was more likely to be formal (p < 0.001). The activity of the IDC hotline attests to an important need for such expertise consultation, both in hospitals and in ambulatory medicine.

Workplace health hazards: Analysis of hotline calls over a six-year period

DOE Office of Scientific and Technical Information (OSTI.GOV)

Quint, J.; Handley, M.; Cummings, K.

1990-02-01

Between 1981-1986 a state-based occupational health telephone hotline received more than 8,000 inquiries on over 3,000 hazardous agents. Major caller groups were employees (37%), employers (20%), health care providers, primarily physicians (19%), government agencies (12%), and labor unions (6%). Employees were the fastest growing caller group. Callers inquired about general health hazards of chemicals (65%), the relation of symptoms to work (22%), and risks to pregnancy (13%).

Characteristics of calls to the Israeli hotline during the Intifada.

PubMed

Gilat, Itzhak; Latzer, Yael

2007-08-01

The present study examined the help-seeking characteristics of callers to the ten Israeli hotline centers during the Intifada - the Palestinian uprising in the Israeli administered territories. The research method combined quantitative and qualitative analyses of the volunteers' written reports. The quantitative analysis was conducted on a sample of 21,315 structured forms, and the qualitative content analysis was carried out on a sample of 498 verbal descriptions of calls. The quantitative analysis revealed a U-shaped curve illustrating the frequency of Intifada-related calls in relation to the time of the study. The qualitative analysis showed that the main complaints of the callers were focused on direct and masked manifestations of anxiety and feelings of helplessness. The implications of the findings are discussed in terms of understanding the unique psychological response to a new kind of stress, as seen from the perspective of calls to a hotline.

Index to the monthly hotline report questions (June 1982 to December 1991)

DOE Office of Scientific and Technical Information (OSTI.GOV)

Not Available

1992-12-01

The document provides four indices to the question and answer sections of the RCRA/Superfund/Oust Monthly Hotline Reports from June 1982 through December 1991. The first index is an alphabetical listing of question titles by year and month. The second index organizes the questions by regulatory citation, beginning with 40 CFR 257. The third index organizes the questions by statuatory citation. Finally, the fourth index references the questions by key word or subject heading.

Workplace health hazards: analysis of hotline calls over a six-year period.

PubMed Central

Quint, J; Handley, M; Cummings, K

1990-01-01

Between 1981-1986 a state-based occupational health telephone hotline received more than 8,000 inquiries on over 3,000 hazardous agents. Major caller groups were employees (37%), employers (20%), health care providers, primarily physicians (19%), government agencies (12%), and labor unions (6%). Employees were the fastest growing caller group. Callers inquired about general health hazards of chemicals (65%), the relation of symptoms to work (22%), and risks to pregnancy (13%). PMID:2297067

Which Fall Ascertainment Method Captures Most Falls in Pre-Frail and Frail Seniors?

PubMed

Teister, Corina J; Chocano-Bedoya, Patricia O; Orav, Endel J; Dawson-Hughes, Bess; Meyer, Ursina; Meyer, Otto W; Freystaetter, Gregor; Gagesch, Michael; Rizzoli, Rene; Egli, Andreas; Theiler, Robert; Kanis, John A; Bischoff-Ferrari, Heike A

2018-06-15

There is no consensus on most reliable falls ascertainment method. Therefore, we investigated which method captures most falls among pre-frail and frail seniors from two randomized controlled trials conducted in Zurich, Switzerland, a 18-month trial (2009-2010) including 200 community-dwelling pre-frail seniors with a prior fall and a 12-month trial (2005-2008) including 173 frail seniors with acute hip fracture. Both included the same fall ascertainment methods: monthly active-asking, daily self-report diary, and a call-in hotline. We compared number of falls reported and estimated overall and positive percent agreement between methods. Pre-frail seniors reported 499 falls (rate = 2.5/year) and frail seniors reported 205 falls (rate = 1.4/year). Most falls were reported by active-asking: 81% of falls in pre-frail, and 78% in frail seniors. Among pre-frail seniors, diaries captured additional 19% falls, while hotline added none. Among frail seniors, hotline added 16% falls, while diaries added 6%. The positive percent agreement between active-asking and diary was 100% among pre-frail and 88% among frail seniors. While monthly active-asking captures most falls in both groups, this method alone missed 19% of falls in pre-frail and 22% in frail seniors. Thus, a combination of active-asking and diaries for pre-frail, and active-asking and the hotline for frail seniors is warranted.

Severe acute respiratory syndrome (SARS): knowledge, attitudes, practices and sources of information among physicians answering a SARS fever hotline service.

PubMed

Deng, J-F; Olowokure, B; Kaydos-Daniels, S C; Chang, H-J; Barwick, R S; Lee, M-L; Deng, C-Y; Factor, S H; Chiang, C-E; Maloney, S A

2006-01-01

In June 2003, Taiwan introduced a severe acute respiratory syndrome (SARS) telephone hotline service to provide concerned callers with rapid access to information, advice and appropriate referral where necessary. This paper reports an evaluation of the knowledge, attitude, practices and sources of information relating to SARS among physicians who staffed the SARS fever hotline service. A retrospective survey was conducted using a self-administered postal questionnaire. Participants were physicians who staffed a SARS hotline during the SARS epidemic in Taipei, Taiwan from June 1 to 10, 2003. A response rate of 83% was obtained. All respondents knew the causative agent of SARS, and knowledge regarding SARS features and preventive practices was good. However, only 54% of respondents knew the incubation period of SARS. Hospital guidelines and news media were the major information sources. In responding to two case scenarios most physicians were likely to triage callers at high risk of SARS appropriately, but not callers at low risk. Less than half of all respondents answered both scenarios correctly. The results obtained suggest that knowledge of SARS was generally good although obtained from both medical and non-medical sources. Specific knowledge was however lacking in certain areas and this affected the ability to appropriately triage callers. Standardized education and assessment of prior knowledge of SARS could improve the ability of physicians to triage callers in future outbreaks.

Experience with a "hotline" service for outpatients on a ventricular assist device.

PubMed

Biefer, Hector Rodriguez Cetina; Sündermann, Simon Harald; Emmert, Maximilian Yosri; Hasenclever, Peter; Lachat, Mario Louis; Falk, Volkmar; Wilhelm, Markus Johannes

2014-08-01

With the growing number of outpatients on ventricular assist devices (VADs), there is an increasing need for "home discharge programs." One important feature is a 24-hour telephone service. In our center, the perfusionists run a so-called "hotline" for all of our VAD patients. This study analyzes the hotline calls with regard to frequency, the reason for calling, and the type of action undertaken. Over a period of 5 years, 16 (12 EXCOR and 4 INCOR; Berlin Heart, Berlin, Germany) of 33 VAD patients (48%) were discharged and instructed to use the "hotline" service. All the calls received by the perfusionists were reviewed. We classified the calls into three levels according to the severity of the problem: Level (L) 1 = assistance provided by the perfusionist alone; L2 = calls requiring discussion with the surgeon on duty and/or visit to the outpatient clinic ahead of time; and L3 = immediate action and/or admission to the hospital. Over a period of 2,890 outpatient days (7.9 years), a total of 26 calls were registered. There were 0.9 calls per 100 patient days and 1.6 calls per discharged patient. Out of the 26 calls, 14 calls (54%) were classified as L1, 8 (31%) as L2, and 4 (15%) as L3. The most frequent reasons for L1 or L2 calls were fibrin deposits in the EXCOR pump chamber (39%), followed by battery dysfunction (19%). L3 calls were related to dysfunction of the EXCOR driving units in three cases and to an EXCOR pump chamber disconnection, which the patient did not survive. The institution of a hotline is an essential component of a VAD outpatient program. It provides a certain level of safety for the patient, although a residual risk remains. Georg Thieme Verlag KG Stuttgart · New York.

A stop-smoking telephone help line that nobody called.

PubMed Central

Glasgow, R E; Lando, H; Hollis, J; McRae, S G; La Chance, P A

1993-01-01

The purpose of this study was to evaluate the reach of a smoker's hotline that provided a variety of services to over 2100 health maintenance organization members. Formative evaluation procedures identified topics of concern, and repeated promotions advertised the service via multiple channels. Excluding a special giveaway promotion, an average of less than three calls per month were made during the 33 months of operation. To be cost-effective, smoker's hotlines should be offered to large populations and should be consistently and intensively publicized. PMID:8427333

Prevention of perinatal HIV transmission: the Perinatal HIV Hotline perspective.

PubMed

Waldura, Jess Fogler

2011-01-01

Among the most frequently asked questions by callers to the National Perinatal HIV Hotline are those on the use of hormonal contraception in women receiving antiretroviral therapy. Estradiol levels are reduced by ritonavir-boosted protease inhibitors (PIs), nelfinavir, and nevirapine and increased by non-ritonavir-boosted PIs (except nelfinavir), efavirenz, and etravirine. Oral contraceptives do not affect antiretroviral drug levels, and several options are available for hormonal contraception that can compensate for or avoid the effects of antiretroviral drugs on estrogen levels. Other common questions on the hotline involve interpretation and management issues that arise from indeterminate Western blot test results early and late in pregnancy and from positive rapid test results during labor. Many questions focus on appropriate selection of antiretroviral drugs in pregnancy and the need to change regimens to reduce risk of birth defects in the child. This articlesummarizes a presentation by Jess Fogler Waldura, MD, at the 13th Annual Clinical Conference for the Ryan White HIV/AIDS Program held in August 2010 in Washington, DC.

Multiple sclerosis pathways: an innovative nursing role in disease management.

PubMed

Madonna, M G; Keating, M M

1999-12-01

Multiple sclerosis (MS), a chronic disease of the central nervous system, is characterized by a variable and unpredictable course. The most common pattern of the disease is the relapsing-remitting form in which clearly defined relapses (also called exacerbations) are followed by complete or incomplete recovery. Interferon beta-1b (Betaseron), a drug that affects the natural course of the disease, was developed for the treatment of relapsing-remitting MS. Multiple Sclerosis Pathways (MSP), a disease management program, was developed to provide comprehensive and personal support to MS patients taking interferon beta-1b and to serve as an information resource for all people with MS, their families, and healthcare professionals. The MSP program includes personal patient assistance, reimbursement services, a 24-hour nurse hotline, training program, educational resources, and injection supplies. The nurse hotline counselor (NHC) utilizes the nursing process in a unique telephone nursing practice in this program. The positive impact of education and support on adherence to therapy has been validated by training and nurse hotline data.

Development and evaluation of a Chinese-language newborn feeding hotline: a prospective cohort study.

PubMed

Janssen, Patricia A; Livingstone, Verity H; Chang, Bruce; Klein, Michael C

2009-01-29

Preference for formula versus breast feeding among women of Chinese descent remains a concern in North America. The goal of this study was to develop an intervention targeting Chinese immigrant mothers to increase their rates of exclusive breastfeeding. We convened a focus group of immigrant women of Chinese descent in Vancouver, British Columbia to explore preferences for method of infant feeding. We subsequently surveyed 250 women of Chinese descent to validate focus group findings. Using a participatory approach, our focus group participants reviewed survey findings and developed a priority list for attributes of a community-based intervention to support exclusive breastfeeding in the Chinese community. The authors and focus group participants worked as a team to plan, implement and evaluate a Chinese language newborn feeding information telephone service staffed by registered nurses fluent in Chinese languages. Participants in the focus group reported a strong preference for formula feeding. Telephone survey results revealed that while pregnant Chinese women understood the benefits of breastfeeding, only 20.8% planned to breastfeed exclusively. Only 15.6% were breastfeeding exclusively at two months postpartum. After implementation of the feeding hotline, 20% of new Chinese mothers in Vancouver indicated that they had used the hotline. Among these women, the rate of exclusive breastfeeding was 44.1%; OR 3.02, (95% CI 1.78-5.09) compared to women in our survey. Initiation of a language-specific newborn feeding telephone hotline reached a previously underserved population and may have contributed to improved rates of exclusive breastfeeding.

Cases of antiretroviral-associated gynaecomastia reported to the National HIV & Tuberculosis Health Care Worker Hotline in South Africa.

PubMed

Njuguna, Christine; Swart, Annoesjka; Blockman, Marc; Maartens, Gary; Chisholm, Briony; Stewart, Annemie; Uys, Anri; Cohen, Karen

2016-01-01

Gynaecomastia is associated with exposure to antiretroviral therapy (ART), in particular efavirenz. There is limited data on clinical characteristics of patients with ART-associated gynaecomastia in resource-limited settings and little guidance on the optimal management of this adverse drug reaction (ADR). We describe the clinical characteristics, management and outcomes of gynaecomastia cases reported to the National HIV & Tuberculosis Health Care Worker Hotline in South Africa. We identified all gynaecomastia cases in adolescent boys and men on ART reported to the hotline between June 2013 and July 2014. We collected follow up data telephonically at monthly intervals to document clinical management and outcomes. We received 51 reports of gynaecomastia between June 2013 and July 2014; 11% of the 475 patient-specific ADR queries to the hotline. All patients were on efavirenz-based ART. Mean age was 34 years (standard deviation 12) and seven were adolescents. The median onset of gynaecomastia was 15 months after efavirenz initiation (interquartile range 6-42). Gynaecomastia was bilateral in 29 patients (57%) and unilateral in 16 (31%). Serum testosterone was quantified in 25 of 35 patients with follow up data, and was low in 2 (8%). Efavirenz was replaced with an alternative antiretroviral in 29/35 patients (83%) and gynaecomastia improved in 20/29 (69%). Gynaecomastia was a frequently reported ADR in our setting, occurring with prolonged efavirenz exposure. Testosterone was low in the minority of tested cases. Most clinicians elected to switch patients off efavirenz, and gynaecomastia improved in the majority.

Intra-operative fluid warming in elective caesarean section: a blinded randomised controlled trial.

PubMed

Woolnough, M; Allam, J; Hemingway, C; Cox, M; Yentis, S M

2009-10-01

We assessed the effect of warming intravenous fluids during elective caesarean section under combined spinal-epidural anaesthesia in a blinded, randomised controlled trial. Seventy-five women having elective caesarean section were randomly assigned to receive all intravenous fluids at room temperature, or heated in a cabinet set at 45 degrees C or via a Hotline fluid warmer (Smiths Medical International Ltd, Watford, Herts, UK). After 10 mL/kg crystalloid preload, combined spinal-epidural anaesthesia was performed. Core and ambient temperatures, thermal comfort and shivering were measured every 15 min thereafter. The primary outcome was the temperature at 60 min. Temperature decreased in all groups. Although the temperature decrease at 60 min was similar in the heated cabinet and Hotline groups, the room temperature group exhibited a greater decrease [difference 0.4 degrees C (95% CI 0.2-0.6 degrees C); P=0.015]. More women felt cold in the room temperature group (8: 32%) than in the heated cabinet set (3: 12%) and Hotline (1: 4%) groups (P=0.02), but the incidence of shivering was similar: 11 (44%), 9 (36%) and 7 (28%) respectively. Apgar scores and neonatal cord gases were similar. Warming intravenous fluids mitigates the decrease in maternal temperature during elective caesarean section under combined spinal-epidural anaesthesia and improves thermal comfort, but does not affect shivering. Intravenous fluids should be warmed routinely in elective caesarean section, especially for cases of expected long duration, but the use of pre-warmed fluids is as efficient and cheaper than using a Hotline fluid warmer.

Assessment of the utilization of a state AIDS/STD hotline by persons with and without HIV infection and their information needs.

PubMed

Vassilev, Zdravko P; Marcus, Steven M; Jennis, Thelma; Ruck, Bruce; Rego, German

2005-10-01

A large number of AIDS/sexually transmitted disease (STD) helplines provide support to people seeking information how to avoid infection with HIV or how to deal with the infection if they have already contracted it. Nevertheless, limited knowledge is available about how such helplines are being utilized by different segments of the population and what the main concerns of the people calling the helplines are. The goal of this study was to evaluate the use of the State AIDS/STD Hotline in New Jersey and describe the information needs of its callers. Callers were categorized as either having HIV or being free of the virus based on their self-reported HIV status. A cross-sectional design was then used combining caller information from the New Jersey AIDS/STD Hotline with data from the state health department on the number of people living with HIV in each county in New Jersey. The utilization rate of the New Jersey AIDS/STD Hotline was significantly higher among persons with HIV infection compared to the utilization rate among persons who were either free of the virus or unaware of their HIV status. The callers infected with HIV differed significantly from the rest of the callers in terms of the type of information they requested. While callers who had the infection were most likely to ask about treatment options, financial assistance, and support groups, the rest of the callers were more likely to inquire about testing site location and prevention information.

Development and evaluation of a Chinese-language newborn feeding hotline: A prospective cohort study

PubMed Central

Janssen, Patricia A; Livingstone, Verity H; Chang, Bruce; Klein, Michael C

2009-01-01

Background Preference for formula versus breast feeding among women of Chinese descent remains a concern in North America. The goal of this study was to develop an intervention targeting Chinese immigrant mothers to increase their rates of exclusive breastfeeding. Methods We convened a focus group of immigrant women of Chinese descent in Vancouver, British Columbia to explore preferences for method of infant feeding. We subsequently surveyed 250 women of Chinese descent to validate focus group findings. Using a participatory approach, our focus group participants reviewed survey findings and developed a priority list for attributes of a community-based intervention to support exclusive breastfeeding in the Chinese community. The authors and focus group participants worked as a team to plan, implement and evaluate a Chinese language newborn feeding information telephone service staffed by registered nurses fluent in Chinese languages. Results Participants in the focus group reported a strong preference for formula feeding. Telephone survey results revealed that while pregnant Chinese women understood the benefits of breastfeeding, only 20.8% planned to breastfeed exclusively. Only 15.6% were breastfeeding exclusively at two months postpartum. After implementation of the feeding hotline, 20% of new Chinese mothers in Vancouver indicated that they had used the hotline. Among these women, the rate of exclusive breastfeeding was 44.1%; OR 3.02, (95% CI 1.78–5.09) compared to women in our survey. Conclusion Initiation of a language-specific newborn feeding telephone hotline reached a previously underserved population and may have contributed to improved rates of exclusive breastfeeding. PMID:19178746

Assessing Suicide Risk Among Callers to Crisis Hotlines: A Confirmatory Factor Analysis

PubMed Central

Witte, Tracy K.; Gould, Madelyn S.; Munfakh, Jimmie Lou Harris; Kleinman, Marjorie; Joiner, Thomas E.; Kalafat, John

2012-01-01

Our goal was to investigate the factor structure of a risk assessment tool utilized by suicide hotlines and to determine the predictive validity of the obtained factors in predicting subsequent suicidal behavior. 1,085 suicidal callers to crisis hotlines were divided into three sub-samples, which allowed us to conduct an independent Exploratory Factor Analysis (EFA), EFA in a Confirmatory Factor Analysis (EFA/CFA) framework, and CFA. Similar to previous factor analytic studies (Beck et al., 1997; Holden & DeLisle, 2005; Joiner, Rudd, & Rajab, 1997; Witte et al., 2006), we found consistent evidence for a two-factor solution, with one factor representing a more pernicious form of suicide risk (i.e., Resolved Plans and Preparations) and one factor representing more mild suicidal ideation (i.e., Suicidal Desire and Ideation). Using structural equation modeling techniques, we found preliminary evidence that the Resolved Plans and Preparations factor trended toward being more predictive of suicidal ideation than the Suicidal Desire and Ideation factor. This factor analytic study is the first longitudinal study of the obtained factors. PMID:20578186

[Analysis of 20,000 calls at the cardiovascular hotline of the German Hypertension Society].

PubMed

Leiblein, J; Dominiak, P

2009-11-01

The cardiovascular hotline of the German Hypertension Society is a telephone information and support service which has been operated since 1992. This retrospective study was aimed at presenting a profile of the callers and the affected persons, a summary of the personal inquiries as well as significant changes over time based on three samples. A total of 55,000 phone calls were made from 1992 to 2007. Data of 20,195 inquiries representing three periods (1992/1993, 1999/2000, 2006/2007) were analysed. There were almost equal numbers of female and male callers. The same applied to the gender of the affected persons. In 80 % of the calls the concerned persons themselves asked for informations. In 12 % relatives called for a parent, occasionally for a child or a friend. In the three samples the average age of the affected persons increased from 56.4 to 63.7 years. In 1992/1993 calls mostly originated from areas of high population density in Germany but gradually from smaller towns, too. In the future more elderly persons will use the hotline and there will be more questions concerning topics of old age. Copyright Georg Thieme Verlag KG Stuttgart . New York.

Emotional first aid for a suicide crisis: comparison between Telephonic hotline and internet.

PubMed

Gilat, Itzhak; Shahar, Golan

2007-01-01

The telephone and the internet have become popular sources of psychological help in various types of distress, including a suicide crisis. To gain more insight into the unique features of these media, we compared characteristics of calls to three technologically mediated sources of help that are part of the volunteer-based Israeli Association for Emotional First Aid (ERAN): Telephonic hotline (n = 4426), personal chat (n = 373) and an asynchronous online support group (n = 954). Threats of suicide were much more frequent among participants in the asynchronous support group than the telephone and personal chat. These findings encourage further research into suicide-related interpersonal exchanges in asynchronous online support groups.

RCRA/UST, Superfund, and EPCRA hotline training module. Introduction to statutory overview of CERCLA

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-03-01

This module presents a brief overview of the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA), the statute through which Congress established EPA`s hazardous substance release reporting and cleanup program, known as the `Superfund` program. The statute provides the legal authority and general framework for the program, while specific procedural requirements can be found in the regulations and guidance documents. It is vital that Hotline Information Specialist be knowledgeable about the statute itself because it is the primary reference used to answer questions relating to the Superfund program. This module presents information on the CERCLA statute only, notmore » the regulations promulgated pursuant to the statute.« less

Effective Intramural Publicity

ERIC Educational Resources Information Center

Edwards, R. Wayne

1978-01-01

Suggestions for publicizing a college intramural athletic program include preschool orientation, telephone hot-line, articles in the school newspaper, and commercial newspaper and television promotion. (MJB)

River networks as biodiversity hotlines.

PubMed

Décamps, Henri

2011-05-01

For several years, measures to insure healthy river functions and to protect biodiversity have focused on management at the scale of drainage basins. Indeed, rivers bear witness to the health of their drainage basins, which justifies integrated basin management. However, this vision should not mask two other aspects of the protection of aquatic and riparian biodiversity as well as services provided by rivers. First, although largely depending on the ecological properties of the surrounding terrestrial environment, rivers are ecological systems by themselves, characterized by their linearity: they are organized in connected networks, complex and ever changing, open to the sea. Second, the structure and functions of river networks respond to manipulations of their hydrology, and are particularly vulnerable to climatic variations. Whatever the scale considered, river networks represent "hotlines" for sharing water between ecological and societal systems, as well as for preserving both systems in the face of global change. River hotlines are characterized by spatial as well as temporal legacies: every human impact to a river network may be transmitted far downstream from its point of origin, and may produce effects only after a more or less prolonged latency period. Here, I review some of the current issues of river ecology in light of the linear character of river networks. Copyright © 2011 Académie des sciences. Published by Elsevier SAS. All rights reserved.

Immunisation hotline calls as five-in-one vaccine introduced.

PubMed

Fisher-Jeffes, Lisa; Finlay, Fiona

2006-04-01

Announcement of the introduction of the five-in-one vaccine (DTaP/IPV/Hib) into the primary immunisation schedule was made on 9 August 2004. In this study all calls to the immunisation hotline were recorded between 9 August 2004 and 19 November 2004, noting who called and the nature of their enquiry. A total of 208 calls were received during the study period, and of these 23 (11.1%) related to the new vaccine. Calls were from parents (10/23, 43%), health visitors (9/23, 39%) and practice nurses (3/23, 13%). A variety of themes were covered in calls including local availability of the five-in-one vaccine, vaccine safety, mercury content and efficacy. Calls not connected with the new vaccine concerned mostly adolescent MMR (17.3%) as there was a local mumps epidemic. Others related to clarification of a child's immunisation status (13.5%), primary MMR immunisation (13.5%), vaccination scheduling or administration difficulties (12%), other schedule (12.5%) and non-schedule vaccines (2.4%), vaccine reactions (2.4%), travel vaccines (6%), BCG (6%), and a few miscellaneous queries (3%). Overall questions about the new five-in-one vaccine accounted for an extra 23 calls to the immunisation hotline during the study period (11.1% of calls).

The role of socioeconomic status in helpseeking from hotlines, shelters, and police among a national sample of women experiencing intimate partner violence.

PubMed

Cattaneo, Lauren Bennett; DeLoveh, Heidi L M

2008-10-01

The role of socioeconomic status (SES) in the prevalence and course of intimate partner violence (IPV) has been established, but mechanisms of this role are less clear. An untested assumption has been that women of greater resources are better able to seek help. This study used a national sample of 1,077 women who had experienced IPV to explore the role of income and education in helpseeking from hotlines, shelters, and police. The authors found that SES did not play a large role in the use of hotlines, the least often used service in this study. Women with more income were less likely to use shelters and were less likely to feel they should have used them. There was an interaction between income and severity of violence in predicting police use, such that severity of violence only predicted calling police among higher income women. This finding suggests the possibility of a lower threshold for reporting violence among the lowest income women. The authors discuss the need for research using a more diverse sample of women, and the need to fine tune services according to our emerging understanding of social context. PsycINFO Database Record 2009 APA.

PAL-MED CONNECT ®: a telephone consultation hotline for palliative medicine questions.

PubMed

Carr, Connie H; McNeal, Helen; Regalado, Elaine; Nelesen, Richard A; Lloyd, Linda S

2013-03-01

Community physicians are often ill-prepared for the management of complex symptoms. With a shortage of board certified physicians in palliative medicine to assist, the result is a lack of access to critical pain and symptom management expertise to care for seriously ill Californians. We report on a palliative medicine telephone hotline available to health care professionals. San Diego Hospice and The Institute for Palliative Medicine received a grant to provide a telephone hotline for health care professionals to assist in answering clinical questions relating to palliative care. An extensive marketing campaign was initiated to publicize the service. Information from the calls was collected over a 2.5-year period. The data included referral source, geographic area, diagnosis, and reason for call. Satisfaction surveys were sent following each call. During the first 2.5 years of operation 498 calls were recorded. Although marketing was directed within the state of California, the majority of calls originated outside the state after the first year (66%). Approximately 43% of calls came from physicians, followed by 22% from registered nurses, 15% from nurse practitioners, and 6% from pharmacists. Nearly half of the calls were received from repeat callers. The most frequent topics for callers were related to pain and symptom management (29%), followed by hospice care (21%), medication dosing, and general palliative care (14% each). Ninety-five percent of the callers completed the satisfaction survey with 89% likely to use the service again. The hotline proved to be a valuable resource for health care providers caring for patients requiring palliative care as evidenced by the steady increase in the number of calls over the initial 2.5 years of operation. Future research on how the information directly impacted patient care might generate data to support the continuation of this service via partnerships with other organizations.

16 CFR 1000.26 - Directorate for Epidemiology.

Code of Federal Regulations, 2010 CFR

2010-01-01

... things, incidents associated with consumer products, based on news clips, medical examiner reports, hotline reports, Internet complaints, and referrals. The Hazard Analysis Division conducts statistical...

Hazardous materials information hotline using System 2000

DOE Office of Scientific and Technical Information (OSTI.GOV)

Brower, J.E.; Fuchel, K.

1984-04-30

The Center for Assessment of Chemical and Physical Hazards (CACPH) at Brookhaven National Laboratory (BNL) has developed a computer hotline service for the Department of Energy (DOE) and its contractors. This service provides access to health and safety information for over 800 chemicals and hazardous materials. The data base uses System 2000 on a CDC 6600 and provides information on the chemical name and its synonyms, 17 categories of health and safety information, composition of chemical mixtures, categories of chemicals, use and hazards, and physical, chemical and toxicity attributes. In order to make this information available to people unfamiliar withmore » System 2000, a user-friendly interface was developed using a Fortran PLEX Program. 1 reference, 1 figure.« less

Family planning hotline.

PubMed

Dabbs, K

1970-01-01

Since last March, a family planning hotline has been putting the caller in touch with the Family Planning Information Service. This is possibly the 1st centralized referral and information service for family planning in any major city in the U.S. Each months this fall 1400 New Yorkers called the hotline number to obtain information about family planning, infertility, abortion, and voluntary sterilization. Several major parallel developments made the creation of the Family Planning Information Service possible and strengthened its changes of success. The service is headed by a registered nurse who is assisted by 2 specially trained nonprofessional staff members. The unit is housed in Planned Parenthood's Manhattan headquarters. The Service has a special telephone number which is listed in all telephone directories. A number of promotional devices have been used to build and maintain the volume of inquiries. The results of the intensive work to develop and maintain the service have been dramatic. From a monthly volume of 300 calls in March, the figure in May had reached 670. In July there were 962 inquiries and in October the figure rose to 1421. About 90% of these calls are from women. By far the largest number of requests for information have concerned contraception and where such services can be obtained. Over 200 calls have been inquires about infertility problems, and 361 calls have concerned abortion. More than 100 calls have been about sterilization, with men outnumbering women 2:1.

42 CFR 455.2 - Definitions.

Code of Federal Regulations, 2014 CFR

2014-10-01

... any source, including but not limited to the following: (1) Fraud hotline complaints. (2) Claims data mining. (3) Patterns identified through provider audits, civil false claims cases, and law enforcement...

42 CFR 455.2 - Definitions.

Code of Federal Regulations, 2013 CFR

2013-10-01

... any source, including but not limited to the following: (1) Fraud hotline complaints. (2) Claims data mining. (3) Patterns identified through provider audits, civil false claims cases, and law enforcement...

42 CFR 455.2 - Definitions.

Code of Federal Regulations, 2012 CFR

2012-10-01

... any source, including but not limited to the following: (1) Fraud hotline complaints. (2) Claims data mining. (3) Patterns identified through provider audits, civil false claims cases, and law enforcement...

Tolmetin overdose

MedlinePlus

... If the medicine was prescribed for the person Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Tetrahydrozoline poisoning

MedlinePlus

... help if this information is not immediately available. Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Kerosene poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Swallowing soap

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Dieffenbachia poisoning

MedlinePlus

... were eaten, if known Time swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Detergent poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Contact Us about Asbestos

EPA Pesticide Factsheets

How to contact EPA for more information on asbestos, including state and regional contacts, EPA’s Asbestos Abatement/Management Ombudsman and the Toxic Substances Control Act (TSCA) Assistance Information Service (TSCA Hotline).

Trazodone hydrochloride overdose

MedlinePlus

... If the medicine was prescribed for the person Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Shaving cream poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Oven cleaner poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Lighter fluid poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Understanding self-harm in victims of intimate partner violence: a qualitative analysis of calls made by victims to a crisis hotline in China.

PubMed

Wong, Susan P Y; Wang, Cuiling; Meng, Mei; Phillips, Michael R

2011-04-01

Text analysis of the transcripts of 26 calls made to a Chinese crisis hotline by victims of intimate partner violence (IPV) reporting thoughts or acts of self-harm abstracted information on victims' patterns of self-harm and the relationship of their self-harm to IPV. Specific violent episodes often triggered self-harm. Victims considered self-harm a method for airing painful emotions caused by abuse or as a last resort to escape by dying when they saw no other options and were no longer able to endure the violence. We also elaborate on callers' discussions of barriers to accessing support, sociocultural pressures to preserve "face" and family, and restrictive gender roles that contribute to their self-harm behaviors.

Assessing suicide risk among callers to crisis hotlines: a confirmatory factor analysis.

PubMed

Witte, Tracy K; Gould, Madelyn S; Munfakh, Jimmie Lou Harris; Kleinman, Marjorie; Joiner, Thomas E; Kalafat, John

2010-09-01

Our goal was to investigate the factor structure of a risk assessment tool utilized by suicide hotlines and to determine the predictive validity of the obtained factors in predicting subsequent suicidal behavior. We conducted an Exploratory Factor Analysis (EFA), an EFA in a Confirmatory Factor Analysis (EFA/CFA) framework, and a CFA on independent subsamples derived from a total sample of 1,085. Similar to previous studies, we found consistent evidence for a two-factor solution, with one factor representing a more pernicious form of suicide risk (i.e., Resolved Plans and Preparations; RPP) and one factor representing milder suicidal ideation (i.e., Suicidal Desire and Ideation; SDI). The RPP factor trended toward being more predictive of suicidal ideation at follow-up than the SDI factor. (c) 2010 Wiley Periodicals, Inc.

Gravity study of the Pitcairn-Easter hotline

NASA Astrophysics Data System (ADS)

Maia, M.; Dehghani, G. A.; Diament, M.; Francheteau, J.; Stoffers, P.

1994-11-01

Shipboard free air gravity and bathymetric anomalies with an extension of 400 km were identified across the Pitcairn-Easter hotline in the South Pacific. The anomalies are associated with one of the positive geoid undulations observed in the area from satellite data. Several smaller topographic features, volcano-tectonic ridges oriented N 65 deg E, are superimposed on the topographic hig. Admittance computations and direct modeling show that the swell topography is compensated by a low density zone within the lithosphere, 4 to 8 km below the crust. The volcano tectonic ridges are locally compensated in a classical Airy sense. The swell and the associated ridges were probably created by the action of a thermal anomaly resulting from the interaction of the Easter Island hotspot and of the Easter Microplate accretion centers.

Cold wave lotion poisoning

MedlinePlus

... if known) Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Treatment for HIV

MedlinePlus

... About Combination Therapy About Joining a Clinical Trial Web Resources Clinical Trials Financing Treatment Hotlines return to ... to email VA HOME Notices Privacy FOIA Regulations Web Policies No FEAR Act Whistleblower Rights & Protections Site ...

76 FR 42707 - Amendment of OIG Hotline Allegation System (EPA-30)

Federal Register 2010, 2011, 2012, 2013, 2014

2011-07-19

... citizens. Records in the system come from complainants through the telephone, mail, personal interviews... any personal information provided, unless the comment includes information claimed to be Confidential...

Jack-in-the-pulpit poisoning

MedlinePlus

... if known Time it was swallowed Amount swallowed Poison Control Your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere ...

Pillow Talk?

ERIC Educational Resources Information Center

Fitch, Kristine L.

1999-01-01

Provides pieces of an interaction sequence enacted on an academic hotline, and a fairly casual analytic pass at them, as framing for some issues that deserve attention in the language and social interaction field. (Author/VWL)

33 CFR 117.787 - Gowanus Canal.

Code of Federal Regulations, 2010 CFR

2010-07-01

... DRAWBRIDGE OPERATION REGULATIONS Specific Requirements New York § 117.787 Gowanus Canal. The draws of the... advance notice is given to the New York City Department of Transportation (NYCDOT), Radio Hotline, or the...

National Hate Crimes Hotline Act of 2014

THOMAS, 113th Congress

Rep. Israel, Steve [D-NY-3

2014-07-08

House - 09/02/2014 Referred to the Subcommittee on Crime, Terrorism, Homeland Security, and Investigations. (All Actions) Tracker: This bill has the status IntroducedHere are the steps for Status of Legislation:

Fun Databases: My Top Ten.

ERIC Educational Resources Information Center

O'Leary, Mick

1992-01-01

Provides reviews of 10 online databases: Consumer Reports; Public Opinion Online; Encyclopedia of Associations; Official Airline Guide Adventure Atlas and Events Calendar; CENDATA; Hollywood Hotline; Fearless Taster; Soap Opera Summaries; and Human Sexuality. (LRW)

Abusive Relationships

MedlinePlus

... advice. loveisrespect.org : 1-866-331-9474 National Domestic Violence Hotline : 1-800-799-SAFE (7233) National Sexual ... Rape National Latino Alliance for the Elimination of Domestic Violence If you’re concerned about abusive relationships, here’s ...

Youth Helping Youth

ERIC Educational Resources Information Center

Gordon, James S.

1976-01-01

Outlines the evaluation of a suburban hotline. Among its foci is the interrelationship between the growth and development of a core group of youthful phone aides and that of the organization as a whole. (Author/AM)

Pesticide Information Sources in the United States.

ERIC Educational Resources Information Center

Alston, Patricia Gayle

1992-01-01

Presents an overview of electronic and published sources on pesticides. Includes sources such as databases, CD-ROMs, books, journals, brochures, pamphlets, fact sheets, hotlines, courses, electronic mail, and electronic bulletin boards. (MCO)

Veterans Crisis Line: 1-800-273-8255

MedlinePlus

... To Expect Resource Locator Veterans Live Chat Veterans Text Homeless Veterans Live Chat Military Live Chat Deaf - ... a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1- ...

Color of Meat and Poultry

MedlinePlus

... Forms Standard Forms FSIS United States Department of Agriculture Food Safety and Inspection Service About FSIS District ... many questions received at the U.S. Department of Agriculture's Meat and Poultry Hotline concerning the color of ...

RMP Guidance for Warehouses - Appendix C: Technical Assistance

EPA Pesticide Factsheets

Resources to assist warehousing facilities in complying include the Chemical Emergency Preparedness and Prevention Office website, EPCRA/Superfund/RCRA/CAA hotline, OSHA publications and training program, and Institute of Chemical Engineers publications.

RMP Guidance for Chemical Distributors - Appendix C: Technical Assistance

EPA Pesticide Factsheets

Resources available to assist warehousing facilities include the Office of Emergency Management website, EPCRA/Superfund/RCRA/CAA hotline, OSHA website and documents and training program, and American Institute of Chemical Engineers publications.

Report: Review of Hotline Complaint 2010-282

EPA Pesticide Factsheets

Report #10-P-0165, July 15, 2010. We could not substantiate the allegation of fraud; however, the actions of the employee and his supervisor were contrary to existing travel policies and were unnecessarily costly.

Child neglect and emotional abuse

MedlinePlus

... or neglect, call 911. Call the Childhelp National Child Abuse Hotline (1-800-4-A-CHILD). Counseling and ... of Health and Human Services website. Children's Bureau. Child abuse and neglect. www.acf.hhs.gov/cb/focus- ...

Notification: Enbridge Cleanup Hotline Complaint

EPA Pesticide Factsheets

September 14, 2012. The purpose of this memorandum is to notify you that the Office of Inspector General (OIG) plans to conduct a review of EPA’s use of Oil Spill Liability Trust Fund (OSLTF) money.

16 CFR 1000.3 - Hotline.

Code of Federal Regulations, 2012 CFR

2012-01-01

..., and other information through its worldwide Web site at http://www.cpsc.gov. The public may also report product hazards or other information to the Commission at its e-mail address: [email protected]gov. ...

16 CFR 1000.3 - Hotline.

Code of Federal Regulations, 2010 CFR

2010-01-01

..., and other information through its worldwide Web site at http://www.cpsc.gov. The public may also report product hazards or other information to the Commission at its e-mail address: [email protected]gov. ...

16 CFR 1000.3 - Hotline.

Code of Federal Regulations, 2014 CFR

2014-01-01

..., and other information through its worldwide Web site at http://www.cpsc.gov. The public may also report product hazards or other information to the Commission at its e-mail address: [email protected]gov. ...

16 CFR 1000.3 - Hotline.

Code of Federal Regulations, 2011 CFR

2011-01-01

..., and other information through its worldwide Web site at http://www.cpsc.gov. The public may also report product hazards or other information to the Commission at its e-mail address: [email protected]gov. ...

Local Drinking Water Information

EPA Pesticide Factsheets

States and territories collect data about the performance of your drinking water supplier and share that information with EPA, which posts it to our website and maintains a telephone hotline to answer questions about drinking water.

Travel Recommendations for the Nursing Mother

MedlinePlus

... Weight Breastfeeding Micronutrient Malnutrition State and Local Programs Breastfeeding Information for Families Breastfeeding Hotline The HHS Office ... Related Topics Diabetes Nutrition Travel Recommendations for the Nursing Mother Recommend on Facebook Tweet Share Compartir Travel ...

Expanding patient access to quality medication-related information: the potential of medication hotlines to improve patient adherence in schizophrenia.

PubMed

Pettit, Amy R; Marcus, Steven C

2015-05-01

Medication nonadherence is a widespread problem that compromises treatment outcomes, particularly in schizophrenia. Weersink et al. (Soc Psychiatry Psychiatr Epidemiol, 2015) describe telephone calls to a national medicines information line, with a focus on queries related to antipsychotic medications. Their analysis of callers' questions and concerns offers a valuable window into patient and caregiver perspectives. Given that many callers reported that they had not shared these concerns with a health care provider, this study also highlights the capacity of medication hotlines to address unmet needs. Establishing and maintaining long-term treatment regimens is a complex task, and truly patient-centered care requires a variety of creative and accessible support resources. Medication lines have the potential to serve as a resource and to provide proactive and timely adherence support.

An evaluation of crisis hotline outcomes. Part 2: Suicidal callers.

PubMed

Gould, Madelyn S; Kalafat, John; Harrismunfakh, Jimmie Lou; Kleinman, Marjorie

2007-06-01

In this study we evaluated the effectiveness of telephone crisis services/hotlines, examining proximal outcomes as measured by changes in callers' suicide state from the beginning to the end of their calls to eight centers in the U.S. and again within 3 weeks of their calls. Between March 2003 and July 2004, 1,085 suicide callers were assessed during their calls and 380 (35.0%) participated in the follow-up assessment. Several key findings emerged. Seriously suicidal individuals reached out to telephone crisis services. Significant decreases in suicidality were found during the course of the telephone session, with continuing decreases in hopelessness and psychological pain in the following weeks. A caller's intent to die at the end of the call was the most potent predictor of subsequent suicidality. The need to heighten outreach strategies and improve referrals is highlighted.

[Three years of vertical networking in the German Network of Competence on Viral Hepatitis: what can we learn from the usage of different information tools?].

PubMed

Meyer, S; Manns, M P; Wedemeyer, H

2006-01-01

Treatment of patients with viral hepatitis is time-consuming and sometimes complicated. Several sources of information have been established as internet sites, however systematic analyses of the need and use of these information platforms are lacking. The Competence Network on Viral Hepatitis (Hep-Net) was established in 2002 and offers a telephone hotline, an e-mail service and a home page with frequently asked questions (FAQs). On the internet pages "FAQs" 38 125 hits have been registered on single "question-answer-units" within three years. In a half of the cases the question are associated with modes of transmission. In contrast, patient's questions in e-mail and the telephone hotline are mainly dealing with the treatment of hepatitis C. More than 46 % of the physician's questions referred to unclearness in indications for treatment. Questions on specific medical problems of individual patients and, in e-mail, also on legal issues played a major part. Many of these questions have not been addressed in the actual guidelines in Germany. In summary, the Hep-Net vertical networking tools represent a fast, quality-assured endorsement to the daily management of patients with viral hepatitis. The combination of internet, e-mail service and telephone hotline gives consideration to individual necessities of patients and physicians. However, the detailed analysis of usage also shows limitations of current guidelines which should be considered during updating.

Cultural beliefs that may discourage breastfeeding among Lebanese women: a qualitative analysis.

PubMed

Osman, Hibah; El Zein, Lama; Wick, Livia

2009-11-02

Although the health benefits of breastfeeding are well established, early introduction of formula remains a common practice. Cultural beliefs and practices can have an important impact on breastfeeding. This paper describes some common beliefs that may discourage breastfeeding in Lebanon. Participants were healthy first-time mothers recruited from hospitals throughout Lebanon to participate in a study on usage patterns of a telephone hotline for postpartum support. The hotline was available to mothers for the first four months postpartum and patterns of usage, as well as questions asked were recorded. Thematic analysis of the content of questions which referred to cultural beliefs and practices related to breastfeeding was conducted. Twenty four percent of the 353 women enrolled in the study called the hotline, and 50% of the calls included questions about breastfeeding. Mothers expressed concern about having adequate amounts of breast milk or the quality of their breast milk. Concerns that the mother could potentially harm her infant though breastfeeding were rooted in a number of cultural beliefs. Having an inherited inability to produce milk, having "bad milk", and transmission of abdominal cramps to infants through breast milk were among the beliefs that were expressed. Although the researchers live and work in Lebanon, they were not aware of many of the beliefs that are reported in this study. There are a number of cultural beliefs that could potentially discourage breastfeeding among Lebanese women. Understanding and addressing local beliefs and customs can help clinicians to provide more culturally appropriate counselling about breastfeeding.

National AIDS Hotline: HIV and AIDS information service through a toll-free telephone system.

PubMed Central

Waller, R R; Lisella, L W

1991-01-01

The National AIDS Hotline (NAH), a service of the Centers for Disease Control (CDC), is an information resource for the population of the United States, its Territories, and Puerto Rico concerning the human immunodeficiency virus (HIV) and acquired immunodeficiency syndrome (AIDS). Since its inception in 1983, NAH has grown to be the world's largest health-related hotline service. NAH has received an average of more than 1.4 million calls per year since October 1987. Services of NAH include responding to the public's questions about HIV and AIDS and providing referrals to State and local resources. All services, including HIV and AIDS publications, are provided free of charge. The public contacts NAH 24 hours a day, 7 days a week, through a toll-free telephone system. Services are available to English-speaking, Spanish-speaking, and deaf populations. Each service has its own telephone number--English-speaking, 1-800-342-2437; Spanish-speaking, 1-800-344-7432; TTY service for the deaf, 1-800-243-7889. NAH employs approximately 170 information specialists to answer calls. The facility uses modern telecommunications technology to effectively manage and direct calls to 43 work stations. Each work station is supported by a personal computer that allows access to CDC's National AIDS Clearinghouse data bases for referrals and publication ordering. NAH ensures that information provided to the public is current, accurate, and consistent with approved government policy. Quality assurance reviews address call management, delivery of information, and content of calls. PMID:1659708

33 CFR 117.781 - East River.

Code of Federal Regulations, 2010 CFR

2010-07-01

... Hotline or NYCDOT Bridge Operations Office. In the event the drawtender is at Borden Avenue or Hunters... Note: At 74 FR 52888, Oct. 15, 2009, § 117.781 was amended by suspending paragraph (c) and adding a...

33 CFR 117.789 - Harlem River.

Code of Federal Regulations, 2010 CFR

2010-07-01

... OPERATION REGULATIONS Specific Requirements New York § 117.789 Harlem River. (a) The draws of all railroad... signal if at least a four-hour advance notice is given to the New York City Highway Radio (Hotline) Room...

Estrogen overdose

MedlinePlus

... someone you are with overdoses, call your local emergency number (such as 911), or your local poison center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from anywhere in the United States.

When to use the emergency room - adult

MedlinePlus

... what you should do. Your provider or health insurance company may also offer a nurse telephone advice hotline. ... choices are. Check the website of your health insurance company. Put these telephone numbers in the memory of ...

Millipede toxin

MedlinePlus

... The toxin that millipedes release keeps away most predators. Some large millipede species can spray these toxins ... Your local poison control center can be reached directly by calling the national toll-free Poison Help hotline (1-800-222-1222) from ...

Adult Learners' Week in Australia.

ERIC Educational Resources Information Center

Cross, John

2002-01-01

Promotional materials and activities for Australia's Adult Learners Week, which are shaped by a variety of stakeholders , include media strategies and a website. Activities are evaluated using a market research company and website and telephone hotline statistics. (SK)

Annual Plan for the EPA - FY 2011

EPA Pesticide Factsheets

This plan identifies mandated and selected assignment topics continuing from FY 2010 and scheduled to be started during FY 2011, providing for unforeseen work requested by Agency leadership and Congress, and through ongoing OIG Hotline activities.

16 CFR § 1000.3 - Hotline.

Code of Federal Regulations, 2013 CFR

2013-01-01

... calendar, and other information through its worldwide Web site at http://www.cpsc.gov. The public may also report product hazards or other information to the Commission at its e-mail address: [email protected]gov. ...

Poison control center - emergency number

MedlinePlus

For a POISON EMERGENCY call: 1-800-222-1222 ANYWHERE IN THE UNITED STATES This national hotline number will let you ... is a free and confidential service. All local poison control centers in the United States use this ...

Computerized Library Serves Six Colleges

ERIC Educational Resources Information Center

Blankenship, Ted

1973-01-01

The Associated Colleges of Central Kansas have a cooperative library program that gives students access to 300,000 volumes and 2,800 periodicals. This is possible through a central computer book listing and a telephone hotline. (PG)

75 FR 9416 - Advisory Committee Information Hotline

Federal Register 2010, 2011, 2012, 2013, 2014

2010-03-02

... Drugs Advisory Committee 3014512542 Peripheral and Central Nervous System Drugs Advisory Committee... Devices Panel 3014512624 Circulatory System Devices Panel 3014512625 Clinical Chemistry and Clinical... about any particular advisory committee meeting, this system will provide interested parties with timely...

Annual Plan for the EPA - FY 2012

EPA Pesticide Factsheets

This plan identifies mandated and selected assignment topics continuing from fiscal year (FY) 2011 and scheduled to be started during FY 2012, providing for unforeseen work that may be requested by hotline complaints, EPA leadership, and Congress.

Crime Witness

DOE Office of Scientific and Technical Information (OSTI.GOV)

None

Damaging BPA Transmission lines and property is a crime – and it can also be extremely dangerous. BPA’s toll-free, crime informant hotline allows you to report any illegal or suspicious activity you witness against BPA’s transmission system, property or personnel.

76 FR 47592 - Agency Information Collection Activities: Proposed Collection; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2011-08-05

... Provider and Benefit Package Information on the Insure Kids Now! Web site and Hotline; Use: The Children's... state-specific information on dental providers and benefits be posted on the Insure Kids Now (IKN) Web...

Poison control center - Emergency number (image)

MedlinePlus

For a poison emergency call 1-800-222-1222 anywhere in the United States. This national hotline number will let you ... is a free and confidential service. All local poison control centers in the U.S. use this national ...

AmberAlert / DPS / DHSEM / AAB

Science.gov Websites

cooperative public service alert to aid in the safe recovery of abducted children. The Alaska AMBER Alert children to aid in their safe return. AMBER Alert Hotline: 866-AKAMBER - (866-252-6237) State of Alaska

Help-Seeking Behavior among Urban Black Adults.

ERIC Educational Resources Information Center

And Others; Hendricks, Leo E.

1981-01-01

Data were gathered from adult urban Blacks to identify and describe sources of help in dealing with serious problems. Results indicated that the most frequently consulted sources of help were hospitals, community mental health centers, and hotlines. (RC)

Syndromic surveillance of influenza activity in Sweden: an evaluation of three tools.

PubMed

Ma, T; Englund, H; Bjelkmar, P; Wallensten, A; Hulth, A

2015-08-01

An evaluation was conducted to determine which syndromic surveillance tools complement traditional surveillance by serving as earlier indicators of influenza activity in Sweden. Web queries, medical hotline statistics, and school absenteeism data were evaluated against two traditional surveillance tools. Cross-correlation calculations utilized aggregated weekly data for all-age, nationwide activity for four influenza seasons, from 2009/2010 to 2012/2013. The surveillance tool indicative of earlier influenza activity, by way of statistical and visual evidence, was identified. The web query algorithm and medical hotline statistics performed equally well as each other and to the traditional surveillance tools. School absenteeism data were not reliable resources for influenza surveillance. Overall, the syndromic surveillance tools did not perform with enough consistency in season lead nor in earlier timing of the peak week to be considered as early indicators. They do, however, capture incident cases before they have formally entered the primary healthcare system.

A statewide evaluation of services provided to rape survivors.

PubMed

Wasco, Sharon M; Campbell, Rebecca; Howard, April; Mason, Gillian E; Staggs, Susan L; Schewe, Paul A; Riger, Stephanie

2004-02-01

This article presents the descriptive results of a statewide evaluation of hotline, advocacy, and counseling services provided to sexual assault victims in Illinois. Collaborative efforts of a multidisciplinary research team and sexual assault service providers resulted in victim-sensitive evaluation measures and data that reflect, for the first time, the collective impact of services on rape victims across the state of Illinois. Results of the evaluation suggest that, overall, services provided to rape victims provided support, increased information and knowledge, and helped victims to understand options and make decisions. The evaluation approach is notable for its collaborative nature and its sensitivity to rape victims during help-seeking and delivery; however, due to the high levels of distress common among rape survivors, some evaluation methods may not be appropriate for crisis intervention services such as hotline or advocacy. Implications for future evaluation research and policy are noted.

Homelessness, Mental Health and Suicidality Among LGBTQ Youth Accessing Crisis Services.

PubMed

Rhoades, Harmony; Rusow, Joshua A; Bond, David; Lanteigne, Amy; Fulginiti, Anthony; Goldbach, Jeremy T

2018-01-10

LGBTQ youth experience increased risks of homelessness, mental health disorder symptoms, and suicidality. Utilizing data from LGBTQ youth contacting a suicide crisis services organization, this study examined: (a) rates of homelessness among crisis services users, (b) the relationship between disclosure of LGBTQ identity to parents and parental rejection and homelessness, and (c) the relationship between homelessness and mental health disorder outcomes and suicidality. A nationwide sample of LGBTQ youth was recruited for a confidential online survey from an LGBTQ-focused crisis services hotline. Overall, nearly one-third of youth contacting the crisis services hotline had experienced lifetime homelessness, and those who had disclosed their LGBTQ identity to parents or experienced parental rejection because of LGBTQ status experienced higher rates of homelessness. Youth with homelessness experiences reported more symptoms of several mental health disorders and higher rates of suicidality. Suggestions for service providers are discussed.

Clinical Trial Updates and Hotline Sessions presented at the European Society of Cardiology Congress 2007: (FINESSE, CARESS, OASIS 5, PRAGUE-8, OPTIMIST, GRACE, STEEPLE, SCAAR, STRATEGY, DANAMI-2, ExTRACT-TIMI-25, ISAR-REACT 2, ACUITY, ALOFT, 3CPO, PROSPECT, EVEREST, COACH, BENEFiT, MERLIN-TIMI 36, SEARCH-MI, ADVANCE, WENBIT, EUROASPIRE I-III, ARISE, getABI, RIO).

PubMed

Kindermann, Michael; Adam, Oliver; Werner, Nikos; Böhm, Michael

2007-11-01

This article provides information and commentaries on trials which were presented at the Hotline and Clinical Trial Update Sessions at the European Society of Cardiology Congress 2007 in Vienna. The key presentations were performed by leading experts in the field with relevant positions in the trials or registries. It is important to note that unpublished reports should be considered as preliminary data, as the analysis may change in the final publications. The comprehensive summaries have been generated from the oral presentation and the webcasts of the European Society of Cardiology and should provide the readers with the most comprehensive information of relevant publications.

Report on inspection of compliance with DOE Order 2030.4B at the Savannah River Site

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1997-03-01

The purpose of this inspection was to evaluate contractor compliance at the Savannah River Site (SRS) with Department of Energy (DOE) Order 2030.4B, {open_quotes}Reporting Fraud, Waste, And Abuse To The Office Of Inspector General.{close_quotes} The specific objective was to determine if the SRS management and operating (M&O) contractors were complying with the requirements in Paragraph 6.c. of DOE Order 2030.4B. These requirements are: (1) annual notification to employees of their duty to report allegations of fraud, waste, abuse, corruption, or mismanagement; (2) display and publish the DOE Office of Inspector General (OIG) Hotline telephone number in common areas of buildings;more » (3) display and publish the DOE OIG Hotline number in telephone books and newsletters; and (4) notify the OIG cases referred to other law enforcement entities.« less

Cultural beliefs that may discourage breastfeeding among Lebanese women: a qualitative analysis

PubMed Central

Osman, Hibah; El Zein, Lama; Wick, Livia

2009-01-01

Background Although the health benefits of breastfeeding are well established, early introduction of formula remains a common practice. Cultural beliefs and practices can have an important impact on breastfeeding. This paper describes some common beliefs that may discourage breastfeeding in Lebanon. Methods Participants were healthy first-time mothers recruited from hospitals throughout Lebanon to participate in a study on usage patterns of a telephone hotline for postpartum support. The hotline was available to mothers for the first four months postpartum and patterns of usage, as well as questions asked were recorded. Thematic analysis of the content of questions which referred to cultural beliefs and practices related to breastfeeding was conducted. Results Twenty four percent of the 353 women enrolled in the study called the hotline, and 50% of the calls included questions about breastfeeding. Mothers expressed concern about having adequate amounts of breast milk or the quality of their breast milk. Concerns that the mother could potentially harm her infant though breastfeeding were rooted in a number of cultural beliefs. Having an inherited inability to produce milk, having "bad milk", and transmission of abdominal cramps to infants through breast milk were among the beliefs that were expressed. Although the researchers live and work in Lebanon, they were not aware of many of the beliefs that are reported in this study. Conclusion There are a number of cultural beliefs that could potentially discourage breastfeeding among Lebanese women. Understanding and addressing local beliefs and customs can help clinicians to provide more culturally appropriate counselling about breastfeeding. PMID:19883506

Development and Validation of a New Fallout Transport Method Using Variable Spectral Winds

NASA Astrophysics Data System (ADS)

Hopkins, Arthur Thomas

A new method has been developed to incorporate variable winds into fallout transport calculations. The method uses spectral coefficients derived by the National Meteorological Center. Wind vector components are computed with the coefficients along the trajectories of falling particles. Spectral winds are used in the two-step method to compute dose rate on the ground, downwind of a nuclear cloud. First, the hotline is located by computing trajectories of particles from an initial, stabilized cloud, through spectral winds, to the ground. The connection of particle landing points is the hotline. Second, dose rate on and around the hotline is computed by analytically smearing the falling cloud's activity along the ground. The feasibility of using specgtral winds for fallout particle transport was validated by computing Mount St. Helens ashfall locations and comparing calculations to fallout data. In addition, an ashfall equation was derived for computing volcanic ash mass/area on the ground. Ashfall data and the ashfall equation were used to back-calculate an aggregated particle size distribution for the Mount St. Helens eruption cloud. Further validation was performed by comparing computed and actual trajectories of a high explosive dust cloud (DIRECT COURSE). Using an error propagation formula, it was determined that uncertainties in spectral wind components produce less than four percent of the total dose rate variance. In summary, this research demonstrated the feasibility of using spectral coefficients for fallout transport calculations, developed a two-step smearing model to treat variable winds, and showed that uncertainties in spectral winds do not contribute significantly to the error in computed dose rate.

Evaluating the uptake, acceptability, and effectiveness of Uliza! clinicians' HIV hotline: a telephone consultation service in Kenya.

PubMed

Karari, Charles; Tittle, Robin; Penner, Jeremy; Kulzer, Jayne; Bukusi, Elizabeth A; Marima, Reson; Cohen, Craig R

2011-01-01

Many clinical sites that serve patients who are HIV positive face challenges of insufficient staffing levels and staff training and have limited access to consultation resources including specialists on site. Uliza! (Swahili for "ask") Clinicians' HIV Hotline was launched in April 2006 in Nyanza province in Kenya as a HIV telephone consultation service for healthcare providers. Hotline users called an Uliza! consultant who discussed the patients' problems and helped the caller work through a solution, as well as reinforced national guidelines. This objective of this study was to evaluate the uptake, acceptability, and effectiveness of Uliza! Consultants completed a form with details of each call, and healthcare workers completed satisfaction surveys during site visits. All available medical records were audited to determine whether the advice given by the consultant was implemented. After a year of service, Uliza! responded to 296 calls. Clinical officers (64%) followed by nurses (21%) most frequently used the service. Most callers had questions regarding antiretroviral therapy (36%) or tuberculosis (18%). Thirty-six percent of all consults were pediatric questions. Ninety-four percent of users rated the service as useful. Advice given to providers was implemented and documented in the medical records in 72% of the charts audited. Healthcare providers in HIV clinics will use a telephone consultation service when easily accessible. Clinicians using Uliza! found it useful, and advice given was usually implemented. Uliza! increased access to current information for quality care in a rural and resource limited setting and has potential for scale-up to a national level.

76 FR 65514 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-21

...: State Collection and Reporting of Dental Provider and Benefit Package Information on the Insure Kids Now... posted on the Insure Kids Now (IKN) Web site and available on the hotline. States must update the...

How to Choose a Therapist for Post-Traumatic Stress and Dissociative Conditions

MedlinePlus

... Loved Ones For Helpers / Professionals For Media For Students Essential Readings in Trauma Links Hotlines More Resources ... of a psychotherapist. A 1997 Consumer Reports readers’ survey showed people in therapy generally rated psychologists, clinical ...

PRN 97-4: Consumer Access Numbers on Pesticide Labels

EPA Pesticide Factsheets

This notice describes EPA policy on including telephone numbers and other access numbers or internet addresses, on pesticide product labeling. It also explains how the telephone number of the National Pesticide Information Center hotline may be used.

77 FR 21621 - Meeting of Notification of Citizens Coinage Advisory Committee

Federal Register 2010, 2011, 2012, 2013, 2014

2012-04-10

... coin legends, mottos, dates, symbols and devices. Interested Persons Should Call the CCAC HOTLINE at (202) 354-7502 for the Latest Update on Meeting Time and Room Location In accordance with 31 U.S.C...

For Parents Particularly--"Only the Lonely": The Latchkey Child.

ERIC Educational Resources Information Center

O'Brien, Shirley J.

1989-01-01

Discusses ways in which call-in hotlines provide assistance to latchkey children. Describes ways in which parents can provide a feeling of safety for latchkey children and cure feelings of loneliness and boredom through structured activities.(RJC)

What's New in Software? Current Sources of Information Boost Effectiveness of Computer-Assisted Instruction.

ERIC Educational Resources Information Center

Ellsworth, Nancy J.

1990-01-01

This article reviews current resources on computer-assisted instruction. Included are sources of software and hardware evaluations, advances in current technology, research, an information hotline, and inventories of available technological assistance. (DB)

Report: Controls and Oversight Needed to Improve Administration of EPA’s Customer Service Lines

EPA Pesticide Factsheets

Report #13-P-0432, September 26, 2013. The EPA has a variety of resources—including telephone hotlines, Web clearinghouses, and other online reference information—which the OIG has categorized as customer service lines (CSLs).

Coping with an Alcoholic Parent

MedlinePlus

... resources for people living with alcoholics. Find a safe environment. Do you find yourself avoiding your house as ... the National Domestic Violence Hotline at (800) 799-SAFE. And don't hesitate ... of genetics and the environment that kids grow up in. For example, people ...

Postpartum Depression

MedlinePlus

... or your baby Recurrent thoughts of death or suicide Untreated, postpartum depression may last for many months or longer. Postpartum ... hotline number — in the U.S., call the National Suicide Prevention Lifeline at ... one People with depression may not recognize or acknowledge that they're ...

Finding the Right After-School Care for Your Child.

ERIC Educational Resources Information Center

Seligson, Michelle

1988-01-01

This article addresses the concerns of parents who must arrange after school day care for their school-age children. Various arrangements, such as after school programs and telephone hotlines, are described, as are steps for implementing such plans. (JL)

Differential Patterns of Disclosure of Child Abuse among Boys and Girls: Implications for Practitioners.

ERIC Educational Resources Information Center

Monaco, Nanci M.; Gaier, Eugene L.

1988-01-01

Discusses the differential incidence of male versus female reports of sexual abuse through hotlines and solicited reports. Reports occurred after the institution of a child abuse prevention program for 1,920 children K-12. (RJC)

Management advisory memorandum on National Airspace System infrastructure management system prototype, Federal Aviation Administration

DOT National Transportation Integrated Search

1997-03-01

This is our Management Advisory Memorandum on the National Airspace : System (NAS) Infrastructure Management System (NIMS) prototype : project in the Federal Aviation Administration (FAA). Our review was : initiated in response to a hotline complaint...

Hotline

Science.gov Websites

General Search Search :: Search Search :: Search Department of Defense Office of Inspector General Department of Defense Office of Inspector General About Mission Leaders Organization Reports All DoD OIG Inspector General Reports Newsletter Semiannual Report to the Congress Project Announcement Memos Testimony

Report: Review of Hotline Complaint Regarding Residential Soil Contamination in Cherryvale, Kansas

EPA Pesticide Factsheets

Report #13-P-0207, March 28, 2013. EPA Region 7 screened residential properties for soil contamination during its 2001–2002 removal activities near the former National Zinc Company smelter, but could not provide us with complete documentation.

Averting the Homework Crisis.

ERIC Educational Resources Information Center

Glazer, Neil T.; Williams, Sharron

2001-01-01

Key ingredients for achieving academic success include being prepared, taking responsibility for one's learning, making an effort, and completing homework every day. At Shaker Heights (Ohio) Middle School, after-school programs (academic sessions, a homework center, a homework hotline, and a university tutorial program) help students complete…

A Hands-on Approach to the Teaching of Consumer Affairs.

ERIC Educational Resources Information Center

de Ruyter, Ko; Widdows, Richard

1992-01-01

In a course titled Computerized Consumer Responses and Information Systems, Purdue University students operate a consumer hotline for their school. They must promote its existence, answer calls, develop reports, produce training manuals, and set parameters for the computer system. (SK)

EPA's control technology approach to assisting states and regions with air toxics problems: Five case studies

DOE Office of Scientific and Technical Information (OSTI.GOV)

Nolen, S.L.; Dimmick, W.F.

1990-10-01

The Environmental Protection Agency (EPA) announced in June 1985 a new strategy to reduce public exposure to toxic air pollutants in the ambient air. Over the next 5-8 years, the strategy called for State and Local authorities to take on more of the lead regulatory role, with the Agency providing technical and financial assistance to their efforts. The shift in emphasis and responsibility from the Federal level to State and Local air toxics programs and the need to transfer expertise from the Federal level to the appropriate State or Local level prompted EPA's Office of Research and Development (ORD) andmore » EPA's Office of Air Quality Planning and Standards (OAQPS) to develop and implement an innovative technical assistance program. This program is called the Control Technology Center (CTC). It has since been expanded to include technical assistance in the area of control of air toxics, particulate matter, and volatile organic compounds (VOCs); emission measurements; and other areas where expertise is available to ORD and OAQPS. During the CTC's first year of operation, operating guidelines were developed and three categories of technical assistance were established. These categories are telephone HOTLINE calls, direct engineering assistance, and technical guidance projects. The CTC HOTLINE is a special telephone number which State and Local Agencies can call for easy access to EPA personnel who can provide prompt assistance in a variety of ways including discussions, references to pertinent literature, and referrals to other EPA personnel. In some cases, a HOTLINE call will require more in-depth engineering analysis indicating a need for direct engineering assistance.« less

76 FR 11465 - Privacy Act of 1974; System of Records

Federal Register 2010, 2011, 2012, 2013, 2014

2011-03-02

... separate systems of records: ``FHFA-OIG Audit Files Database,'' ``FHFA-OIG Investigative & Evaluative Files Database,'' ``FHFA-OIG Investigative & Evaluative MIS Database,'' and ``FHFA-OIG Hotline Database.'' These... Audit Files Database. FHFA-OIG-2: FHFA-OIG Investigative & Evaluative Files Database. FHFA-OIG-3: FHFA...

76 FR 51869 - Privacy Act Implementation

Federal Register 2010, 2011, 2012, 2013, 2014

2011-08-19

... & Evaluative Files Database,'' ``FHFA-OIG Investigative & Evaluative MIS Database,'' ``FHFA-OIG Hotline... or evaluative records to an individual who is the subject of an investigation or evaluation could... investigative or evaluative techniques and procedures. (iii) From 5 U.S.C. 552a(d)(2), because amendment or...

The Problems of Dissection.

ERIC Educational Resources Information Center

Davis, Pat

1997-01-01

Describes some problems of classroom dissection including the cruelty that animals destined for the laboratory suffer. Discusses the multilevel approach that the National Anti-Vivisection Society (NAVS) has developed to address the problems of animal dissection such as offering a dissection hotline, exhibiting at science teacher conferences, and…

Toward a 24/7 Learning Community.

ERIC Educational Resources Information Center

Revenaugh, Mickey

2000-01-01

Although nearly two-thirds of family households have computers and 46 percent have Internet connections, troubling income-related gaps persist. Parents want interactive connections with teachers, homework hotlines, and tutoring services more than school web sites. Web-quest models, laptops, and computer donation programs are promising…

75 FR 5579 - Privacy Act of 1974; System of Records

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-03

... with re-entry controlled by passwords. The DLA Enterprise Hotline Program Database is also password...: * * * * * System location: Delete entry and replace with ``Director, DLA Accountability Office (DA), Headquarters....'' * * * * * Retention and disposal: Delete entry and replace with ``Records are destroyed/deleted 10 years after...

75 FR 24392 - Transferring Certain Enforcement Hotline Matters to the Dispute Resolution Service: Correction

Federal Register 2010, 2011, 2012, 2013, 2014

2010-05-05

... the Commission's Dispute Resolution Service. This document corrects various Part references on the... Service: Correction AGENCY: Federal Energy Regulatory Commission. ACTION: Final Rule: correction. SUMMARY.../Dispute Resolution Service, Federal Energy Regulatory Commission, 888 First Street, NE., Washington, DC...

Privacy Impact Assessment for the Hotline Allegation System for the Office of Inspector General

EPA Pesticide Factsheets

This system collects contact information and other Personally Identifiable Information (PII). Learn how this data will be collected in the system, how it will be used, access to the data, the purpose of data collection, and record retention policies.

Report: Review of Hotline Complaint on EPA’s Pre-Award Activities for Multiple Award Contracts at the National Computer Center

EPA Pesticide Factsheets

Report #13-P-0220, April 15, 2013. We found no evidence to support allegations made in the complaint. However, we determined that the EPA could improve communications with vendors during pre-award activities.

40 CFR 141.25 - Analytical methods for radioactivity.

Code of Federal Regulations, 2011 CFR

2011-07-01

... PROGRAMS (CONTINUED) NATIONAL PRIMARY DRINKING WATER REGULATIONS Monitoring and Analytical Requirements... obtaining these documents can be obtained from the Safe Drinking Water Hotline at 800-426-4791. Documents may be inspected at EPA's Drinking Water Docket, EPA West, 1301 Constitution Avenue, NW., Room 3334...

40 CFR 141.25 - Analytical methods for radioactivity.

Code of Federal Regulations, 2010 CFR

2010-07-01

... PROGRAMS (CONTINUED) NATIONAL PRIMARY DRINKING WATER REGULATIONS Monitoring and Analytical Requirements... obtaining these documents can be obtained from the Safe Drinking Water Hotline at 800-426-4791. Documents may be inspected at EPA's Drinking Water Docket, EPA West, 1301 Constitution Avenue, NW., Room 3334...

40 CFR 141.25 - Analytical methods for radioactivity.

Code of Federal Regulations, 2013 CFR

2013-07-01

... PROGRAMS (CONTINUED) NATIONAL PRIMARY DRINKING WATER REGULATIONS Monitoring and Analytical Requirements... obtaining these documents can be obtained from the Safe Drinking Water Hotline at 800-426-4791. Documents may be inspected at EPA's Drinking Water Docket, EPA West, 1301 Constitution Avenue, NW., Room 3334...

40 CFR 141.25 - Analytical methods for radioactivity.

Code of Federal Regulations, 2014 CFR

2014-07-01

... PROGRAMS (CONTINUED) NATIONAL PRIMARY DRINKING WATER REGULATIONS Monitoring and Analytical Requirements... obtaining these documents can be obtained from the Safe Drinking Water Hotline at 800-426-4791. Documents may be inspected at EPA's Drinking Water Docket, EPA West, 1301 Constitution Avenue, NW., Room 3334...

40 CFR 350.16 - Address to send trade secrecy claims and petitions requesting disclosure.

Code of Federal Regulations, 2012 CFR

2012-07-01

....epa.gov/ceppo and http://www.epa.gov/tri. Any subsequent changes to the address and location will be...) 424-9346 or (703) 412-9810, TDD (800) 553-7672, http://www.epa.gov/epaoswer/hotline/ to obtain this...

40 CFR 350.16 - Address to send trade secrecy claims and petitions requesting disclosure.

Code of Federal Regulations, 2011 CFR

2011-07-01

....epa.gov/ceppo and http://www.epa.gov/tri. Any subsequent changes to the address and location will be...) 424-9346 or (703) 412-9810, TDD (800) 553-7672, http://www.epa.gov/epaoswer/hotline/ to obtain this...

Telephone Counselors' Conceptualising Abilities and Counseling Skills.

ERIC Educational Resources Information Center

McLennan, Jim; And Others

1994-01-01

Describes two studies examining the link between the counseling skills of hotline counselors and their conceptualizing abilities. The first relied on counselors' postinterview conceptualizations of callers' problems and found no link between conceptualization accuracy and counseling skill. However, the accuracy of conceptualizations as measured by…

Breaking the Code of Silence.

ERIC Educational Resources Information Center

Halbig, Wolfgang W.

2000-01-01

Schools and communities must break the adolescent code of silence concerning threats of violence. Schools need character education stressing courage, caring, and responsibility; regular discussions of the school discipline code; formal security discussions with parents; 24-hour hotlines; and protocols for handling reports of potential violence.…

Employee assistance programs, drug testing, and workplace injury.

PubMed

Waehrer, Geetha M; Miller, Ted R; Hendrie, Delia; Galvin, Deborah M

2016-06-01

Little is known about the effects of employee assistance programs (EAPs) on occupational injuries. Multivariate regressions probed a unique data set that linked establishment information about workplace anti-drug programs in 1988 with occupational injury rates for 1405 establishments. EAPs were associated with a significant reduction in both no-lost-work and lost-work injuries, especially in the manufacturing and transportation, communication and public utilities industries (TCPU). Lost-work injuries were more responsive to specific EAP characteristics, with lower rates associated with EAPs staffed by company employees (most likely onsite). Telephone hotline services were associated with reduced rates of lost-work injuries in manufacturing and TCPU. Drug testing was associated with reductions in the rate of minor injuries with no lost work, but had no significant relationship with lost-work injuries. This associational study suggests that EAPs, especially ones that are company-staffed and ones that include telephone hotlines, may prevent workplace injuries. Copyright © 2016. Published by Elsevier Ltd.

Hotline in Egypt marks change in government attitude to AIDS.

PubMed

1995-10-01

The first 24-hour AIDS hotline in the Arab world will open in Cairo, Egypt, in October 1995. The opening of the new service marks a change in attitude on the part of the Egyptian government, which has maintained a discreet AIDS control program in the past. Approval from religious leaders was necessary for the new program to begin; the United Nations Children's Fund (UNICEF) played a prominent role in negotiations. The "Counsel and Hot Line Centre," which will be based in Imbala district, will employ 19 people, including two doctors and two psychologists. The Centre was funded with US$300,000 from the Ford Foundation. Currently, 478 persons with HIV infections and 110 people with AIDS have been reported. The ministry estimates that there are 5000-7000 persons with HIV infections in Egypt. Although these figures were greeted with suspicion by organizations outside of Egypt, subsequent testing has indicated low prevalence rates for this country, despite high tourism and a large population of migrant workers.

Report: Review of Hotline Complaint on Employee Granted Full-Time Work-at-Home Privilege

EPA Pesticide Factsheets

Report #10-P-0002, October 7, 2009. We found an unauthorized, full-time work-at-home arrangement that has existed for 9 years and allows a NETI employee to work from home in Ohio instead of an office in Washington, DC.

Youth Suicide Prevention.

ERIC Educational Resources Information Center

Gould, Madelyn S.; Kramer, Rachel A.

2001-01-01

Reviews research literature on youth suicide that has emerged during the past two decades and examines the possibility of linking this research to the practice of suicide prevention. Such research could be used to develop and evaluate appropriate crisis centers and hotlines as well as school-based suicide awareness curriculum programs. Table…

Answering Your Questions about AIDS.

ERIC Educational Resources Information Center

Kalichman, Seth C.

This book focuses on AIDS education and answers 350 commonly asked questions about Human Immunodeficiency Virus (HIV) and Acquired Immune Deficiency Syndrome (AIDS) taken from questions addressed to two major urban AIDS hotlines (Milwaukee, Wisconsin, and Houston, Texas). Chapter 1, "HIV - The Virus That Causes AIDS," discusses: the HIV…

75 FR 5745 - Pacific Halibut Fisheries; Catch Sharing Plan

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-04

... management measures that are not implemented through the IPHC. This includes tribal regulations and the sport... the recreational halibut hotline. Proposed 2010 Sport Fishery Management Measures NMFS is proposing sport fishery management measures that are necessary to implement the Plan in 2010. The annual domestic...

RCRA, Superfund and EPCRA hotline training module. Introduction to: the Superfund response program (updated February 1998); Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

This module includes the following: Regulatory Summary (Definitions; National Contingency Plan; Notification or Discovery; Response Process; Removal Process; Remedial Process; Community Involvement; State Role; Natural Resource Damage Assessments; Federal Facility Response; and Contractor Support); and Module Summary.

"If I Die Tomorrow."

ERIC Educational Resources Information Center

Ogg, Kim

2001-01-01

Crime Stoppers of Houston is one of 800 similar citizen-driven hot-line programs operating in the United States, Canada, and Europe. Such programs increase community safety by offering cash rewards, a guarantee of secrecy, and speedy police response to callers. An adaptation for school-age youth is described. (MLH)

RCRA, Superfund and EPCRA hotline training module. Introduction to: Superfund accelerated cleanup model (updated February 1998); Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

This module presents the primary aspects of SACM compared to the traditional Superfund response process. In addition, this module discusses presumptive remedies by covering what they are, and providing an overview of the guidance EPA has developed.

75 FR 10707 - MORTGAGE ASSISTANCE RELIEF SERVICES

Federal Register 2010, 2011, 2012, 2013, 2014

2010-03-09

...), available at ( http://www.mbaa.org/NewsandMedia/PressCenter/71112.htm ). In December 2008, Credit Suisse.../release.php?id=1821 ). \\50\\ See State Bar of California, Ethics Alert: Legal Services to Distressed Homeowners and Foreclosure Consultants on Loan Modifications 2, Ethics Hotliner (Feb. 2, 2009), available at...

77 FR 48153 - Protection of Stratospheric Ozone: Request for Methyl Bromide Critical Use Exemption Applications...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-13

... ENVIRONMENTAL PROTECTION AGENCY [EPA-HQ-OAR-2012-0375, FRL-9715-7] Protection of Stratospheric Ozone: Request for Methyl Bromide Critical Use Exemption Applications for 2015, Deadline Extension... Stratospheric Ozone Information Hotline, 1-800-296-1996; also http://www.epa.gov/ozone/mbr . Technical...

78 FR 65644 - Privacy Act of 1974; System of Records

Federal Register 2010, 2011, 2012, 2013, 2014

2013-11-01

... Files Database. FHFA-OIG-2: FHFA-OIG Investigative & Evaluative Files Database. FHFA-OIG-3: FHFA-OIG Investigative & Evaluative MIS Database. FHFA-OIG-4: FHFA-OIG Hotline Database. FHFA-OIG-5: FHFA-OIG... & Evaluative Files Database, published at 76 FR 11465 (March 2, 2011), is being amended to eliminate all...

NAVS Alternatives Set the Standard for Humane Education.

ERIC Educational Resources Information Center

Petty, Linda

1997-01-01

Describes some alternatives to dissection offered to teachers through the National Anti-Vivisection Society (NAVS) and other sources. These include models, CD-ROMs, and software that enable students to click on scalpels, scissors, and other instruments to cut through videotaped specimens. Also details the Dissection Hotline and the Dissection…

Report: Review of Hotline Complaint Concerning the Region 4 Environmental Justice Small Grants Selection Process

EPA Pesticide Factsheets

Report #13-P-0299, June 21, 2013. Our review of the EPA’s Region 4 Office of Environmental Justice found that management had controls in place to protect against bias, fraud, and preselection of EJ Small Grants recipients during FYs 2010, 2011 and 2012.

78 FR 45185 - Privacy Act of 1974; System of Records

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-26

... DEPARTMENT OF DEFENSE Office of the Secretary [Docket ID DoD-2013-OS-0166] Privacy Act of 1974.... FOR FURTHER INFORMATION CONTACT: Mark Dorgan, DoD IG FOIA/Privacy Office, Department of Defense... OSD Federal Register Liaison Officer, Department of Defense. CIG-16 System name: DoD Hotline Program...

AIDS on Campus: Emerging Issues for College and University Administrators.

ERIC Educational Resources Information Center

Steinbach, Sheldon Elliot

Legal information concerning Acquired Immune Deficiency Syndrome (AIDS) that college presidents may find helpful in establishing policies and procedures is provided in a paper by the general counsel of the American Council on Education. Sources of medical information, including the American College Health Association, hotlines, and federal…

77 FR 51037 - Agency Information Collection Activities Under Emergency Review by the Office of Management and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-23

... Suicide Prevention Lifeline Form. Frequency: Annually. Affected public: Non-Profit Institutions. SAMHSA is... hotline networks are preventing suicides and saving lives. SAMHSA cannot reasonably comply with the normal... emergency request is to extend data collection activities of the Monitoring of National Suicide Prevention...

A Statewide Evaluation of Services Provided to Rape Survivors

ERIC Educational Resources Information Center

Wasco, Sharon M.; Campbell, Rebecca; Howard, April; Mason, Gillian E.; Staggs, Susan L.; Schewe, Paul A.; Riger, Stephanie

2004-01-01

This article presents the descriptive results of a statewide evaluation of hotline, advocacy, and counseling services provided to sexual assault victims in Illinois. Collaborative efforts of a multidisciplinary research team and sexual assault service providers resulted in victim-sensitive evaluation measures and data that reflect, for the first…

Notification: EPA Region 10 Management Controls Over Allowing Substantial Public Funds to Construct the Spokane County Wastewater Treatment Facility

EPA Pesticide Factsheets

January 20, 2012. This EPA's OIG is initiating a review from an OIG hotline complaint regarding whether federal funds were properly used to construct the new Spokane County wastewater treatment facility in accordance with 40 CFR 35, Subpart K.

33 CFR 117.771 - Bronx River.

Code of Federal Regulations, 2010 CFR

2010-07-01

... 33 Navigation and Navigable Waters 1 2010-07-01 2010-07-01 false Bronx River. 117.771 Section 117... OPERATION REGULATIONS Specific Requirements New York § 117.771 Bronx River. (a) The draw of the Bruckner... notice is given to the New York City Department of Transportation (NYCDOT) Radio Hotline, or the NYCDOT...

77 FR 61002 - Statement of Organization, Functions, and Delegations of Authority

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-05

... the Office of Public Affairs (OPA). This reorganization transfers the Freedom of Information Act (FOIA... FURTHER INFORMATION CONTACT: Marrianne McMullen, Director, Office of Public Affairs, 370 L'Enfant... Freedom of Information Act requests and inquiries and coordinates hotline calls received by the Office of...

30 CFR 291.100 - What is the purpose of this part?

Code of Federal Regulations, 2011 CFR

2011-07-01

..., DEPARTMENT OF THE INTERIOR APPEALS OPEN AND NONDISCRIMINATORY ACCESS TO OIL AND GAS PIPELINES UNDER THE OUTER... transporter has denied a shipper of production from the OCS open and nondiscriminatory access to a pipeline... of resolving pipeline access disputes through either Hotline-assisted procedures or alternative...

Tailoring Programs to Needs: Helping the Small Businessowner.

ERIC Educational Resources Information Center

Hester, Susan B.; McDowell, Julie E.

1987-01-01

A needs assessment of New York State small apparel and textile manufacturers suggested possible roles for extension education, such as newsletters providing information on market trends, government assistance, and new technology; a telephone hotline system; specialized media programs; and liaison between industry and state and local governments.…

RCRA, Superfund and EPCRA hotline training module. Introduction to: Oil Pollution Prevention Regulation and the Oil Pollution Act of 1990 (updated February 1998); Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

The goal of this module is to explain the purpose, scope, and reporting requirements under the Spill Prevention Control and Countermeasures (SPCC) and related regulations and the Oil Pollution Act of 1990.

Breaking the Code of Silence.

ERIC Educational Resources Information Center

Spitalli, Samuel J.

2003-01-01

Students need to know the difference between snitching to get someone in trouble and disclosing disturbing information to save lives, prevent harm, or right a wrong. Elements in the school culture that would encourage students to confide in adults include trust, adults in close proximity, positive school climate, information hotlines, and…

Changing Teacher Attitudes and Actions To Promote Better Parent-Teacher Communication.

ERIC Educational Resources Information Center

Schweiker-Marra, Karyn E.

2000-01-01

Using qualitative information (faculty meeting transcripts) and a survey, researchers showed that seven statements pertaining to parent-teacher communication at a large rural middle school were poorly rated. A subsequent survey showed improved teacher attitudes, thanks to a monthly newspaper, parent hotline, web page, and other changes. (Contains…

Notification: EPA's Processes for Preserving Emails and Text Messages, and Responding to Freedom of Information Act Requests

EPA Pesticide Factsheets

Project #OA&E-FY18-0217, May 17, 2018. The OIG plans to begin fieldwork to follow up on significant information technology security findings and recommendations noted in OIG reports, as well as to look into a hotline allegation received in FY 2018.

Report: Review of Hotline Complaint Regarding Technical Assistance Grant No. 1-97025201 Awarded to the Basin Cleanup Coalition, Coeur d’Alene, Idaho

EPA Pesticide Factsheets

Report #2004-P-00010, March 25, 2004. The Coalition was not a qualified TAG recipient because of the potential conflicts of interest as defined in 40 CFR 30.42, and did not meet the minimum capability requirements required by the CFR.

30 CFR 250.193 - Reports and investigations of possible violations.

Code of Federal Regulations, 2014 CFR

2014-07-01

... 30 Mineral Resources 2 2014-07-01 2014-07-01 false Reports and investigations of possible violations. 250.193 Section 250.193 Mineral Resources BUREAU OF SAFETY AND ENVIRONMENTAL ENFORCEMENT...: (A) Phone at 1-877-440-0173 (BSEE Toll-free Safety Hotline), (B) Internet at www.bsee.gov, or (C...

30 CFR 250.193 - Reports and investigations of possible violations.

Code of Federal Regulations, 2013 CFR

2013-07-01

... 30 Mineral Resources 2 2013-07-01 2013-07-01 false Reports and investigations of possible violations. 250.193 Section 250.193 Mineral Resources BUREAU OF SAFETY AND ENVIRONMENTAL ENFORCEMENT...: (A) Phone at 1-877-440-0173 (BSEE Toll-free Safety Hotline), (B) Internet at www.bsee.gov, or (C...

Pacific Islands Regional Office — National Marine Fisheries Service -

Science.gov Websites

Regulation Summaries Annual Catch Limits Sea Turtle Interactions Seabird Interactions Seabird Guide Whales and Dolphins Sea Turtles Species of Concern Corals Laws/Policies/Guidelines Endangered Species Act ? Report Marine Animals State-Wide Hotline 888-256-9840 Report sea turtle, monk seal, dolphin and whales

A Typology of Relapse Promoting Situations.

ERIC Educational Resources Information Center

Shiffman, Saul

Outcome data on smoking cessation has emphasized that most people have difficulty not in quitting smoking, but in maintaining cessation. An attempt was made to develop a more meaningful typology of relapse-promoting situations using a sample of 183 exsmokers who called a telephone hotline seeking help to stay away from cigarettes. Two higher order…

Report on the Audit of the Procurement of the Combined Arms Training-Integrated Evaluation System

DTIC Science & Technology

1990-05-23

This is our final report on the Audit of the Procurement of the Combined Arms Training-Integrated Evaluation System (CATIES). We made the audit from...January through September 1989 in response to a Hotline complaint alleging irregularities in the procurement of CATIES. The audit objectives were to

Determinants of Relapse Following Smoking Cessation.

ERIC Educational Resources Information Center

Shiffman, Saul M.

Although research has been conducted on who will relapse after having quit smoking in clinics, little has been done to determine the immediate precipitants of recidivism. A telephone hotline, manned by four experienced interviewers, was set up to receive calls from ex-smokers who had relapsed or who felt at high risk for relapse. A structured…

78 FR 42910 - Community Right-to-Know; Adoption of 2012 North American Industry Classification System (NAICS...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-07-18

... www.regulations.gov or email. The www.regulations.gov Web site is an ``anonymous access'' system...-7672, http://www.epa.gov/epaoswer/hotline/ . SUPPLEMENTARY INFORMATION: I. Why is EPA issuing this... entity, consult the person listed in the FOR FURTHER INFORMATION CONTACT section. III. What should I...

Chemical and Biological Training for Army and Marine Corps Units in the Republic of Korea Needs Improvement (REDACTED)

DTIC Science & Technology

2016-02-24

Department of Defense that supports the warfighter; promotes accountability , integrity, and efficiency; advises the Secretary of Defense and Congress; and...remedies against retaliation for protected disclosures . The designated ombudsman is the DoD Hotline Director. For more information on your rights and

Department of Natural Resources

Science.gov Websites

, Annapolis MD 21401 877-620-8DNR (8367) Facebook Twitter Instagram YouTube Flickr LinkedIn GovDelivery Human Trafficking GET HELP National Human Trafficking Hotline -- 24/7 Confidential icon of a phone 1-888-373-7888 icon of a cell phone 233733 For more information on human trafficking in Maryland click here.

41 CFR 102-33.110 - What are our responsibilities when acquiring aircraft parts?

Code of Federal Regulations, 2010 CFR

2010-07-01

... Office, AVR-20, 45005 Aviation Drive, Suite 214, Dulles, VA 20166-7541, by telephone at 703-661-0580, or by calling the FAA Aviation Safety Hotline at 800-255-1111. ...,” which is available from the Federal Aviation Administration (FAA)) at http://www.faa.gov. (d) Plan for...

Partners on the High Wire: Risk in the Field of Domestic Violence.

ERIC Educational Resources Information Center

Schoel, Nicole Richon

1997-01-01

Describes the work of Help for Abused Women and Children (HAWC) in Massachusetts. Programs and activities for abused adults and teens include a crisis hotline, shelter, advocacy, support groups, legal advocacy, community trainings, workshops, counseling, and a prevention curriculum. An adventure workshop is used to address self-esteem, trust, risk…

RCRA, Superfund and EPCRA hotline training module. Introduction to: Superfund administrative improvements/reforms (update February 1998); Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

This module includes the following: Administrative Improvements (Round 1) (Enhance Enforcement Fairness and Reduce Transaction Costs; Enhance Cleanup Effectiveness and Consistency; Enhance Public Involvement; Enhance State Role; and On-going Initiatives); Administration Reforms (February 1995 Reforms (Round 2); and October 1995 Reforms (Round 3)); and Summary.

Teaching Qualitative Research Methods through Service-Learning

ERIC Educational Resources Information Center

Machtmes, Krisanna; Johnson, Earl; Fox, Janet; Burke, Mary S.; Harper, Jeannie; Arcemont, Lisa; Hebert, Lanette; Tarifa, Todd; Brooks, Roy C., Jr.; Reynaud, Andree L.; Deggs, David; Matzke, Brenda; Aguirre, Regina T. P.

2009-01-01

This paper is the result of a voluntary service-learning component in a qualitative research methods course. For this course, the service-learning project was the evaluation of the benefits to volunteers who work a crisis hotline for a local crisis intervention center. The service-learning course model used in this paper most closely resembles the…

Getting Help: Finding an Answer to a Specific Problem is Almost Impossible These Days.

ERIC Educational Resources Information Center

Levy, Steven

1984-01-01

Discusses the very limited information sources currently available to microcomputer users, including computer salespersons, user support groups, and computer books, and suggests that the newly emerging hotline-style computer advisory services may be able to provide the accurate answers and expert advice not easily available elsewhere. (MBR)

RCRA, superfund and EPCRA hotline training module. Introduction to: Containment buildings (40 cfr parts 264/265, subpart dd) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module outlines the regulatory history and purpose of containment buildings. It disucsses the relationship between LDR and containment buildings. It summarizes the design and operating standard applicable to containment buildings and describes the relationship between generator accumulation standards and containment buildings.

Student Hotline Procedural Manual. Instructional Technology and Design. Rio Salado Community College. Revised.

ERIC Educational Resources Information Center

Rio Salado Community Coll., AZ.

Rio Salado Community College offers a variety of alternative delivery courses utilizing different forms of instructional technology (e.g., broadcast and cable television, radio, audio and video cassettes, and computer-managed instruction) for both credit and non-credit instruction. This manual provides information for student operators of a…

40 CFR 710.39 - How do I submit the required information?

Code of Federal Regulations, 2010 CFR

2010-07-01

... Partial Updating of the TSCA Chemical Inventory Data Base,” via the Internet or the TSCA Hotline. (c) Obtain the reporting package and copies of the form. EPA is mailing the reporting package to those companies that reported in 1998. Failure to receive a reporting package does not obviate or otherwise affect...

40 CFR 710.39 - How do I submit the required information?

Code of Federal Regulations, 2011 CFR

2011-07-01

... Partial Updating of the TSCA Chemical Inventory Data Base,” via the Internet or the TSCA Hotline. (c) Obtain the reporting package and copies of the form. EPA is mailing the reporting package to those companies that reported in 1998. Failure to receive a reporting package does not obviate or otherwise affect...

77 FR 29596 - Privacy Act of 1974; Revision and Republication of Systems of Records

Federal Register 2010, 2011, 2012, 2013, 2014

2012-05-18

...-based media storage. B. Complete Systems of Records A report of this system of records has been provided... address: Hotline Contract Officer, Office of Communications, Consumer Product Safety Commission, 4330 East... 8101. Purpose(s): Information in these records is used by the Ethics Counselor in making a...

Mommy, Daddy--What's AIDS?

ERIC Educational Resources Information Center

National Association of Pediatric Nurse Associates and Practitioners, Cherry Hill, NJ.

This brochure is designed to help parents answer the questions that their children may ask them about Acquired Immune Deficiency Syndrome (AIDS) and the Human Immuno Deficiency Virus (HIV), the virus that causes AIDS. It provides basic information about AIDS and HIV, as well as sources for further information, such as the National AIDS Hotline. It…

Research on the development and preliminary application of Beijing agricultural sci-tech service hotline WebApp in agricultural consulting services

NASA Astrophysics Data System (ADS)

Yu, Weishui; Luo, Changshou; Zheng, Yaming; Wei, Qingfeng; Cao, Chengzhong

2017-09-01

To deal with the “last kilometer” problem during the agricultural science and technology information service, we analyzed the feasibility, necessity and advantages of WebApp applied to agricultural information service and discussed the modes of WebApp used in agricultural information service based on the requirements analysis and the function of WebApp. To overcome the existing App’s defects of difficult installation and weak compatibility between the mobile operating systems, the Beijing Agricultural Sci-tech Service Hotline WebApp was developed based on the HTML and JAVA technology. The WebApp has greater compatibility and simpler operation than the Native App, what’s more, it can be linked to the WeChat public platform making it spread easily and run directly without setup process. The WebApp was used to provide agricultural expert consulting services and agriculture information push, obtained a good preliminary application achievement. Finally, we concluded the creative application of WebApp in agricultural consulting services and prospected the development of WebApp in agricultural information service.

[Home monitoring of blood pressure: Results of two telephone surveys at the cardiovascular hotline].

PubMed

Leiblein, J; Dominiak, P

2010-08-01

Despite the 1.5 million blood pressure monitors sold annually in Germany only 24 % of treated hypertensives reach the goal blood pressure below 140/90 mm Hg. This indicates that the care for hypertensive patients needs to be improved. In 1993 277 and in 2007 305 callers at the cardiovascular hotline were asked to participate in a short phone interview with identical questions in both years on self monitoring of blood pressure. Interview data from two points in time thirteen years apart permitted to look for changes in the answers. Answers given at phone surveys in 1993 and 2007 revealed an increasing rate of self monitoring of blood pressure by patients. In contrast, only a limited interest of physicians was reported to introduce patients to blood pressure self monitoring. On the other hand, doctors were not consulted by patients before purchasing a blood pressure monitor. Based on the patients' self measurements drugs or their doses were changed only in one third of the cases. All this is probably caused by the limited time budget of the doctors. Georg Thieme Verlag KG Stuttgart, New York.

Description of calls from private well owners to a national well water hotline, 2013.

PubMed

Ridpath, Alison; Taylor, Ethel; Greenstreet, Charlene; Martens, Margaret; Wicke, Heather; Martin, Colleen

2016-02-15

Water Systems Council (WSC) is a national, non-profit organization providing education and resources to private household well owners. Since 2003, WSC has provided wellcare®, a toll-free telephone hotline to answer questions from the public regarding well stewardship. In order to identify knowledge gaps regarding well stewardship among private well owners, we obtained data from WSC and reviewed calls made during 2013 to wellcare®. WSC records data from each wellcare® call-including caller information, primary reason for call, main use of well water, and if they were calling about a cistern, private well, shared well, or spring. We searched for calls with key words indicating specific contaminants of interest and reviewed primary reasons for calls. Calls classified as primarily testing-related were further categorized depending on whether the caller asked about how to test well water or how to interpret testing results. During 2013, wellcare® received 1100 calls from private well owners who were residents of 48 states. Among these calls, 87 (8%) mentioned radon, 83 (8%) coliforms, 51 (5%) chemicals related to fracking, 34 (3%) arsenic, and 32 (3%) nitrates key words. Only 38% of private well owners reported conducting any well maintenance activities, such as inspecting, cleaning, repairing the well, or testing well water, during the previous 12 months. The primary reason for calls were related to well water testing (n=403), general information relating to wells (n=249), contaminants (n=229), and well water treatment (n=97). Among calls related to testing, 319 had questions about how to test their well water, and 33 had questions about how to interpret testing results. Calls from private well owners to the wellcare® Hotline during 2013 identified key knowledge gaps regarding well stewardship; well owners are generally not testing or maintaining their wells, have questions about well water testing treatment, and concerns about well water contaminants. Published by Elsevier B.V.

THE FLARE-ONA OF EK DRACONIS

DOE Office of Scientific and Technical Information (OSTI.GOV)

Ayres, Thomas R., E-mail: Thomas.Ayres@Colorado.edu

2015-07-15

EK Draconis (HD 129333: G1.5 V) is a well-known young (50 Myr) solar analog. In 2012, Hubble Space Telescope returned to EK Dra to follow up a far-ultraviolet (FUV) SNAPshot visit by Cosmic Origins Spectrograph (COS) two years earlier. The brief SNAP pointing had found surprisingly redshifted, impulsively variable subcoronal “hot-line” emission of Si iv 1400 Å (T ∼ 8 × 10{sup 4} K). Serendipitously, the 2012 follow-on program witnessed one of the largest FUV flares ever recorded on a sunlike star, which again displayed strong redshifts (downflows) of 30–40 km s{sup −1}, even after compensating for small systematics inmore » the COS velocity scales, uncovered through a cross-calibration by Space Telescope Imaging Spectrograph (STIS). The (now reduced, but still substantial) ∼10 km s{sup −1} hot-line redshifts outside the flaring interval did not vary with rotational phase, so cannot be caused by “Doppler imaging” (bright surface patches near a receding limb). Density diagnostic O iv] 1400 Å multiplet line ratios of EK Dra suggest n{sub e} ∼ 10{sup 11} cm{sup −3}, an order of magnitude larger than in low-activity solar twin α Centauri A, but typical of densities inferred in large stellar soft X-ray events. The self-similar FUV hot-line profiles between the flare decay and the subsequent more quiet periods, and the unchanging but high densities, reinforce a long-standing idea that the coronae of hyperactive dwarfs are flaring all the time, in a scale-free way; a flare-ona if you will. In this picture, the subsonic hot-line downflows probably are a byproduct of the post-flare cooling process, something like “coronal rain” on the Sun. All in all, the new STIS/COS program documents a complex, energetic, dynamic outer atmosphere of the young sunlike star.« less

How might health services capture patient-reported safety concerns in a hospital setting? An exploratory pilot study of three mechanisms.

PubMed

O'Hara, Jane Kathryn; Armitage, Gerry; Reynolds, Caroline; Coulson, Claire; Thorp, Liz; Din, Ikhlaq; Watt, Ian; Wright, John

2017-01-01

Emergent evidence suggests that patients can identify and report safety issues while in hospital. However, little is known about the best method for collecting information from patients about safety concerns. This study presents an exploratory pilot of three mechanisms for collecting data on safety concerns from patients during their hospital stay. Three mechanisms for capturing safety concerns were coproduced with healthcare professionals and patients, before being tested in an exploratory trial using cluster randomisation at the ward level. Nine wards participated, with each mechanism being tested over a 3-month study period. Patients were asked to feed back safety concerns via the mechanism on their ward (interviewing at their bedside, paper-based form or patient safety 'hotline'). Safety concerns were subjected to a two-stage review process to identify those that would meet the definition of a patient safety incident. Differences between mechanisms on a range of outcomes were analysed using inferential statistics. Safety concerns were thematically analysed to develop reporting categories. 178 patients were recruited. Patients in the face-to-face interviewing condition provided significantly more safety concerns per patient (1.91) compared with the paper-based form (0.92) and the patient safety hotline (0.43). They were also significantly more likely to report one or more concerns, with 64% reporting via the face-to-face mechanism, compared with 41% via the paper-based form and 19% via the patient safety hotline. No mechanism differed significantly in the number of classified patient safety incidents or physician-rated preventability and severity. Interviewing at the patient's bedside is likely to be the most effective means of gathering safety concerns from inpatients, potentially providing an opportunity for health services to gather patient feedback about safety from their perspective. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/.

12 CFR 1204.7 - Are there any exemptions from the Privacy Act?

Code of Federal Regulations, 2012 CFR

2012-01-01

... & Evaluative Files Database,” “FHFA-OIG Investigative & Evaluative MIS Database,” “FHFA-OIG Hotline Database... investigation or evaluation. (ii) From 5 U.S.C. 552a(d)(1), because release of investigative or evaluative... or evaluative techniques and procedures. (iii) From 5 U.S.C. 552a(d)(2), because amendment or...

12 CFR 1204.7 - Are there any exemptions from the Privacy Act?

Code of Federal Regulations, 2014 CFR

2014-01-01

... & Evaluative Files Database,” “FHFA-OIG Investigative & Evaluative MIS Database,” “FHFA-OIG Hotline Database... investigation or evaluation. (ii) From 5 U.S.C. 552a(d)(1), because release of investigative or evaluative... or evaluative techniques and procedures. (iii) From 5 U.S.C. 552a(d)(2), because amendment or...

12 CFR 1204.7 - Are there any exemptions from the Privacy Act?

Code of Federal Regulations, 2013 CFR

2013-01-01

... & Evaluative Files Database,” “FHFA-OIG Investigative & Evaluative MIS Database,” “FHFA-OIG Hotline Database... investigation or evaluation. (ii) From 5 U.S.C. 552a(d)(1), because release of investigative or evaluative... or evaluative techniques and procedures. (iii) From 5 U.S.C. 552a(d)(2), because amendment or...

DefenseLink.mil - Special Report - Wounded Care

Science.gov Websites

: Question 21 Walter Reed Strives to Remove Stigma from Mental Health Care Military Works to Eliminate Perceived Mental Health Treatment Stigma Leaders Should Step Up, Receive Mental Health Care if Needed DoD a new telephone hotline and e-mail address to contact for help. Story Military Health System

16 CFR 305.5 - Determinations of estimated annual energy consumption, estimated annual operating cost, and...

Code of Federal Regulations, 2012 CFR

2012-01-01

... procedures contained in the EnergyStar Version 4.2 test, which is comprised of the ENERGY STAR Program... and 19 hours in sleep (standby) mode per day. These ENERGY STAR requirements are incorporated by... inspected or obtained at the United States Environmental Protection Agency, ENERGY STAR Hotline (6202J...

16 CFR 305.5 - Determinations of estimated annual energy consumption, estimated annual operating cost, and...

Code of Federal Regulations, 2013 CFR

2013-01-01

... procedures contained in the EnergyStar Version 4.2 test, which is comprised of the ENERGY STAR Program... and 19 hours in sleep (standby) mode per day. These ENERGY STAR requirements are incorporated by... inspected or obtained at the United States Environmental Protection Agency, ENERGY STAR Hotline (6202J...

16 CFR 305.5 - Determinations of estimated annual energy consumption, estimated annual operating cost, and...

Code of Federal Regulations, 2014 CFR

2014-01-01

... procedures contained in the ENERGY STAR Version 4.2 test, which is comprised of the ENERGY STAR Program... and 19 hours in sleep (standby) mode per day. These ENERGY STAR requirements are incorporated by... inspected or obtained at the United States Environmental Protection Agency, ENERGY STAR Hotline (6202J...

Medical School Hotline

PubMed Central

Lee, Winona K

2016-01-01

This article is part of an ongoing series describing various components of the John A. Burns School of Medicine (JABSOM) medical education curricula, activities, and initiatives relevant to the Liaison Committee on Medical Education (LCME) accreditation standards.1 JABSOM's LCME visit will take place in early 2017. This article provides an overview of JABSOM's diversity/pipeline programs and partnerships. PMID:27437165

75 FR 36536 - Office of the Special Inspector General for the Troubled Asset Relief Program; Privacy Act of...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-06-28

... identifying individual criminal offenders and alleged offenders and consisting only of identifying data and... to 5 U.S.C. 552a(j)(2): DO .220--SIGTARP Hotline Database. DO .221--SIGTARP Correspondence Database. DO .222--SIGTARP Investigative MIS Database. DO .223--SIGTARP Investigative Files Database. DO .224...

Effectiveness of Hotline, Advocacy, Counseling, and Shelter Services for Victims of Domestic Violence: A Statewide Evaluation

ERIC Educational Resources Information Center

Bennett, Larry; Riger, Stephanie; Schewe, Paul; Howard, April; Wasco, Sharon

2004-01-01

The authors report the results of an evaluation of services provided by 54 Illinois domestic violence agencies. In collaboration with the University of Illinois at Chicago evaluation team, domestic violence advocates identified services to be evaluated, specified desired outcomes of those services, and participated in developing measures of those…

Autophagy: Suicide Prevention Hotline for the Gut Epithelium.

PubMed

Grizotte-Lake, Mayara; Vaishnava, Shipra

2018-02-14

Autophagy is genetically associated with inflammatory bowel disease (IBD); however, its role remains unclear in disease pathogenesis. Three recent studies reveal a novel cytoprotective role of autophagy during viral, bacterial, and protozoan-triggered IBD (Burger et al., 2018; Matsuzawa-Ishimoto et al., 2017; Pott et al., 2018). Copyright © 2018 Elsevier Inc. All rights reserved.

The Search for Drug Abuse Information. Drug Abuse Information Research Project (Revised).

ERIC Educational Resources Information Center

Hanneman, Gerhard J.; Pet, Marilyn L.

A large proportion of those who seek drug abuse information from a telephone hotline service have immediate drug information needs, either for themselves or to assist others. Requests for general or pharmacological information are less frequent. Content analysis was applied in a study of telephone calls to a Hartford, Connecticut, "drug abuse…

RCRA, superfund and EPCRA hotline training module. Introduction to: RCRA statutory overview updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module presents a brief overview of the Resource Conservation and Recovery Act (RCRA). It explains the relationship between RCRA statutory language and codified regulatory language. It describes the major components of each subtitle of RCRA and identifies the major provisions established by the Hazardous and Solid Waste Amendments (HSWA).

12 CFR Appendix B to Part 748 - Guidance on Response Programs for Unauthorized Access to Member Information and Member Notice

Code of Federal Regulations, 2011 CFR

2011-01-01

..., in conjunction with the member's social security number, driver's license number, account number... should provide the FTC's Web site address and toll-free telephone number that members may use to obtain... Web site for the ID Theft brochure and the FTC Hotline phone number are http://www.ftc.gov/idtheft and...

Hotline and Walk-In Consulting. Microcomputing Working Paper Series.

ERIC Educational Resources Information Center

Wozny, Lucy Anne

In the Fall of 1982, Drexel University introduced a new educational program for the 1983-84 academic year that required every freshman to have access to a personal computer for use in all areas of the curriculum. The computer selected was the 128K Macintosh. As of January 1985, approximately 5,000 students, faculty, and staff on the Drexel campus…

RCRA, Superfund and EPCRA hotline training module. Introduction to: Brownfields economic redevelopment initiative and environmental justice (updated february 1998)

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

Topics addressed include the following: Authority for the Brownfields Initiative; The Brownfields Economic Redevelopment Initiative; (Brownfields Assessment Demonstration Pilots; Brownfields Revolving Loan Funds Pilots; Brownfields National Partnership Action Agenda; Brownfields Showcase Communities; Clarification of Liability Issues; Partnership and Outreach; Job Development and Training; and Brownfields Tax Incentive); Environmental Justice; and Summary.

40 CFR 350.16 - Address to send trade secrecy claims and petitions requesting disclosure.

Code of Federal Regulations, 2010 CFR

2010-07-01

... chemical identities claimed as trade secret are posted on the following EPA Program Web sites, http://www.epa.gov/ceppo and http://www.epa.gov/tri. Any subsequent changes to the address and location will be...) 424-9346 or (703) 412-9810, TDD (800) 553-7672, http://www.epa.gov/epaoswer/hotline/ to obtain this...

RCRA/UST, superfund, and EPCRA hotline training module. Introduction to: RCRA statutory overview, updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

The module presents a brief overview of the Resource Conservation and Recovery Act (RCRA). It explains the relationship between RCRA statutory language and codified regulatory language. It describes the major components of each subtitle of RCRA and identifies the major provisions established by the Hazardous and Solid Waste Amendments (HSWA).

RCRA, superfund and EPCRA hotline training module. Introduction to: Groundwater monitoring (40 cfr parts 264/265, subpart f) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module presents the requirements for groundwater monitoring at interim status and permitted treatment, storage, and disposal facilities (TSDFs) under the Resource Conservation and Recovery Act (RCRA). The goal of the module is to explain the standards and specific requirements for groundwater monitoring programs at interim status and permitted facilities.

RCRA, superfund and EPCRA hotline training module. Introduction to: RCRA state programs updated June 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-06-01

The module outlines the requirements and procedures for a state to become authorized to manage and oversee its own RCRA program. It also describes how the state authorization system can affect the applicability of certain rules. When one has completed the module they will be familiar with the state authorization process for hazardous waste management programs.

European Society of Cardiology Congress 2013 highlights.

PubMed

Fox, Keith A A

2014-01-01

The European Society of Cardiology (ESC) Congress in 2013 met in Amsterdam (The Netherlands) as an innovative and interactive congress involving more than 30,000 participants. There were 10,490 abstract submissions and a total of 227 hotline, basic science hotline and trial update submissions. Participants were involved from more than 150 countries. To make the congress manageable for participants, related topics were grouped together in ‘villages’ and a smart electronic application allowed the participants to guide their way through the congress and choose the sessions of interest. The innovative new program was initiated by the ESC Congress Programme Committee and the Congress Chair (Keith AA Fox, Chair 2012–2014) has responsibility for the design and delivery of the scientific program. The spotlight of the congress was ‘the heart interacting with systemic organs’, chosen because of the importance of cardiovascular disease conditions crossing conventional boundaries. In all 572 abstracts, the work involved an interaction between the heart and another organ, such as the brain, lungs, kidney, vasculature or inflammation system. In addition, innovative new approaches linked basic science and clinical science and the new ‘hubs of the congress’ allowed excellent interaction and exchange of ideas.

Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety Events.

PubMed

Schneider, Eric C; Ridgely, M Susan; Quigley, Denise D; Hunter, Lauren E; Leuschner, Kristin J; Weingart, Saul N; Weissman, Joel S; Zimmer, Karen P; Giannini, Robert C

2017-06-01

This article describes the design, development, and testing of the Health Care Safety Hotline, a prototype consumer reporting system for patient safety events. The prototype was designed and developed with ongoing review by a technical expert panel and feedback obtained during a public comment period. Two health care delivery organizations in one metropolitan area collaborated with the researchers to demonstrate and evaluate the system. The prototype was deployed and elicited information from patients, family members, and caregivers through a website or an 800 phone number. The reports were considered useful and had little overlap with information received by the health care organizations through their usual risk management, customer service, and patient safety monitoring systems. However, the frequency of reporting was lower than anticipated, suggesting that further refinements, including efforts to raise awareness by actively soliciting reports from subjects, might be necessary to substantially increase the volume of useful reports. It is possible that a single technology platform could be built to meet a variety of different patient safety objectives, but it may not be possible to achieve several objectives simultaneously through a single consumer reporting system while also establishing trust with patients, caregivers, and providers.

WEAMR — A Weighted Energy Aware Multipath Reliable Routing Mechanism for Hotline-Based WSNs

PubMed Central

Tufail, Ali; Qamar, Arslan; Khan, Adil Mehmood; Baig, Waleed Akram; Kim, Ki-Hyung

2013-01-01

Reliable source to sink communication is the most important factor for an efficient routing protocol especially in domains of military, healthcare and disaster recovery applications. We present weighted energy aware multipath reliable routing (WEAMR), a novel energy aware multipath routing protocol which utilizes hotline-assisted routing to meet such requirements for mission critical applications. The protocol reduces the number of average hops from source to destination and provides unmatched reliability as compared to well known reactive ad hoc protocols i.e., AODV and AOMDV. Our protocol makes efficient use of network paths based on weighted cost calculation and intelligently selects the best possible paths for data transmissions. The path cost calculation considers end to end number of hops, latency and minimum energy node value in the path. In case of path failure path recalculation is done efficiently with minimum latency and control packets overhead. Our evaluation shows that our proposal provides better end-to-end delivery with less routing overhead and higher packet delivery success ratio compared to AODV and AOMDV. The use of multipath also increases overall life time of WSN network using optimum energy available paths between sender and receiver in WDNs. PMID:23669714

WEAMR-a weighted energy aware multipath reliable routing mechanism for hotline-based WSNs.

PubMed

Tufail, Ali; Qamar, Arslan; Khan, Adil Mehmood; Baig, Waleed Akram; Kim, Ki-Hyung

2013-05-13

Reliable source to sink communication is the most important factor for an efficient routing protocol especially in domains of military, healthcare and disaster recovery applications. We present weighted energy aware multipath reliable routing (WEAMR), a novel energy aware multipath routing protocol which utilizes hotline-assisted routing to meet such requirements for mission critical applications. The protocol reduces the number of average hops from source to destination and provides unmatched reliability as compared to well known reactive ad hoc protocols i.e., AODV and AOMDV. Our protocol makes efficient use of network paths based on weighted cost calculation and intelligently selects the best possible paths for data transmissions. The path cost calculation considers end to end number of hops, latency and minimum energy node value in the path. In case of path failure path recalculation is done efficiently with minimum latency and control packets overhead. Our evaluation shows that our proposal provides better end-to-end delivery with less routing overhead and higher packet delivery success ratio compared to AODV and AOMDV. The use of multipath also increases overall life time of WSN network using optimum energy available paths between sender and receiver in WDNs.

Evaluating the capacity of California's publicly funded universities to provide medication abortion.

PubMed

Raifman, Sarah; Anderson, Patricia; Kaller, Shelly; Tober, Diane; Grossman, Daniel

2018-05-18

To explore capacity of University of California (UC) and California State University (CSU) student health centers (SHCs) to provide medication abortion (MA) and SHC staff perspectives on providing MA. SHC staff completed an online survey; we conducted site visits and conference calls with a subset of SHCs. The survey focused on barriers to abortion, resources needed for MA, and potential benefits and challenges. 11 UCs (100%) and 20 CSUs (87%) completed surveys. All facilities provided basic primary care, including sexual and reproductive health services and some contraceptive services, but not abortion. All sites had adequate staffing and physical plant, but most would require training, access to ultrasound when needed, 24-hour hotlines (CSUs), and back-up care to provide MA. It would be feasible to provide MA at SHCs, but investment is needed to support staff training, equipment, 24-hour hotlines, back-up care, and minimal security upgrades, in order to implement MA services. If SB320 is passed, provision of MA services at student health centers could improve access to early abortion for students in California. This model may be scaled up at other universities around the country. Copyright © 2018 The Authors. Published by Elsevier Inc. All rights reserved.

Developing and Testing the Health Care Safety Hotline

PubMed Central

Schneider, Eric C.; Ridgely, M. Susan; Quigley, Denise D.; Hunter, Lauren E.; Leuschner, Kristin J.; Weingart, Saul N.; Weissman, Joel S.; Zimmer, Karen P.; Giannini, Robert C.

2017-01-01

Abstract This article describes the design, development, and testing of the Health Care Safety Hotline, a prototype consumer reporting system for patient safety events. The prototype was designed and developed with ongoing review by a technical expert panel and feedback obtained during a public comment period. Two health care delivery organizations in one metropolitan area collaborated with the researchers to demonstrate and evaluate the system. The prototype was deployed and elicited information from patients, family members, and caregivers through a website or an 800 phone number. The reports were considered useful and had little overlap with information received by the health care organizations through their usual risk management, customer service, and patient safety monitoring systems. However, the frequency of reporting was lower than anticipated, suggesting that further refinements, including efforts to raise awareness by actively soliciting reports from subjects, might be necessary to substantially increase the volume of useful reports. It is possible that a single technology platform could be built to meet a variety of different patient safety objectives, but it may not be possible to achieve several objectives simultaneously through a single consumer reporting system while also establishing trust with patients, caregivers, and providers. PMID:28845353

An evaluation of crisis hotline outcomes. Part 1: Nonsuicidal crisis callers.

PubMed

Kalafat, John; Gould, Madelyn S; Munfakh, Jimmie Lou Harris; Kleinman, Marjorie

2007-06-01

The effectiveness of telephone crisis services/hotlines, examining proximal outcomes as measured by changes in callers' crisis state from the beginning to the end of their calls to eight centers in the U.S. and intermediate outcomes within 3 weeks of their calls, was evaluated. Between March 2003 and July 2004, 1,617 crisis callers were assessed during their calls and 801 (49.5%) participated in the followup assessment. Significant decreases in callers' crisis states and hopelessness were found during the course of the telephone session, with continuing decreases in crisis states and hopelessness in the following weeks. A majority of callers were provided with referrals and/or plans of actions for their concerns and approximately one third of those provided with mental health referrals had followed up with the referral by the time of the follow-up assessment. While crisis service staff coded these callers as nonsuicidal, at follow-up nearly 12% of them reported having suicidal thoughts either during or since their call to the center. The need to conduct suicide risk assessments with crisis callers and to identify strategies to improve referral follow-up is highlighted.

Assessment of the Office of Security Cooperation-Iraq Mission Capabilities

DTIC Science & Technology

2013-09-18

and report and other activities conducted by the Office of Special Plans & Operations to spo@dodig.mil Defense Hotline, The Pentagon ... Defense for Policy, U.S. Cenh·al Command, Joint Staff, and Defense Security Cooperation Agency responses when preparing the final repmt. Please...of Department of Defense support for executing security cooperation programs in Iraq and whether the Office of Security

State of Utopia v. Jamie Davidson. 2002-2003 Oklahoma High School Mock Trial Program.

ERIC Educational Resources Information Center

Benischek, Sandra; Davis, Courtney; Horton, Johnathan; Longwell, Nicole; Williams, Keri

In the spring of 2001, illegal drug use had risen by 40% among teens in the town of Springdale, Utopia. School administrators and the Springdale Police Department decided to implement a crackdown on teen drug use in all high schools in Springdale. A high school principal received a tip on a hotline that Jamie Davidson, a senior, had been seen…

Community Responses to a Suicidal Crisis: Implications for Suicide Prevention

ERIC Educational Resources Information Center

Larkin, Gregory Luke; Rivera, Hector; Xu, Hongzhi; Rincon, Edward; Beautrais, Annette L.

2011-01-01

We conducted a cross-sectional, random-digit-dial survey to evaluate public responses to a hypothetical question: "If someone you knew was suicidal, what would you do first?" Younger people were more likely to call a suicide hotline, and less likely to go to an emergency room (ER) or call 911; immigrants (in the U.S. less than 15 years) were more…

RCRA/UST, superfund, and EPCRA hotline training module. Introduction to: Groundwater monitoring (40 CFR parts 264/265, subpart F) updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

The module presents the requirements for groundwater monitoring at interim status and permitted treatment, storage, and disposal facilities. It describes the groundwater monitoring criteria for interim status and permitted facilities. It explains monitoring well placement and outlines the three stages of the groundwater monitoring program for permitted facilities.

RCRA/UST, superfund and EPCRA hotline training module. Introduction to: Strategy for hazardous waste minimization and combustion, updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

The module presents a general overview of the issues EPA has addressed in the hazardous waste minization and combustion strategy. It provides a detailed description of the history and goals of the strategy. It presents an in-depth discussion of hazardous waste minimization and combustion issues and includes a section on environmental justice.

Population-level intervention to promote chlamydia screening. Moving toward implementation of chlamydia hedis 2000 measure

PubMed

Oh; Grimley; Heudebert

2000-05-01

Background: HEDIS 2000 measure includes chlamydia screening in women which is designed to assess the percentage of sexually active women 15 to 25 years who have received at least one screening test for chlamydia during the reporting year. This study is being undertaken to determine feasibility of implementing a population-level intervention within HMOs to promote chlamydia screening. This abstract presents preliminary findings from the Birmingham project of this multicenter study.Methods: In partnerships with two HMOs, series of outreach methods were used in a stepwise fashion to determine potential barriers and enabling factors for the implementation of chlamydia HEDIS measure in a conservative social environment. Mail outreach was sequentially combined with newspaper, TV, radio advertisements and poster displays. Both qualitative and quantitative impact of the outreach efforts were measured across the timeline. The measures included reporting for chlamydia screening (urine LCR) and infection rate, monitoring chlamydia hotline and staffed phoneline use, and assessment of untoward effects and cost-analysis of the chlamydia outreach campaign.Results: The key findings are: the benefit of chlamydia screening is not understood by general public, letters send by Health Plans to their members are not read by many subscribers, and there are wide gaps between adolescents and their parents, in knowledge, attitudes, beliefs in regard to obtaining information and accessing the screening services (teens prefer hotline, brochure in an envelop addressed to teens, incentives for reporting to the clinic for screening, vs. parents prefer staffed phone consults, "exposed" brochure addressed to parents, and no incentives). A month of sustained and repeat multi-media campaign resulted in 330 hotline calls, 83 phone calls and only 17 subjects being tested (3 were positive) though many more intended to come. Cumulative effects and cost of various outreach efforts are being monitored. Informational chlamydia brochures and free test cards mailed to the homes generated no negative response from the subscribers, contrary to the concerns of the HMOs. Conclusion: To be effective, investment in public education campaign and social marketing strategies must be integrated in population-level intervention for the implementation of the chlamydia HEDIS 2000 measure.

Semiannual Report to the Congress: April 1, 2013 to September 30, 2013

DTIC Science & Technology

2013-09-30

company owned by a family member and used proprietary information in communications with senior DoD officials. The senior official left government...of the intelligence community , reviews of reprisal and senior official allegations and a review of the release of DoD information to the media...regardless of their location. Attendees gathered as a hotline community , shared relevant information , and discussed collective best practices and

Evaluation of Defense Hotline Allegations at the Defense Contract Audit Agency Santa Barbara Suboffice

DTIC Science & Technology

2014-10-08

and suspected fraud were not reported; • time and material vouchers were excluded from a paid voucher review; • a supervisor did not support an...6 Requirements for Identification of Potential Fraud __________________________________________6 Audit Deficiencies and Performance Metrics...officer and DCAA auditor an incurred cost submission six months after the end of the contractor’s fiscal year. Incurred cost audits are usually performed

Task Force to Improve Timeliness of Senior Official Administrative Investigations

DTIC Science & Technology

2014-11-04

from FY 2013. Prior to FY 2014, the Director, ISO, read and reviewed every senior official complaint received through the DoD Hotline. Beginning...files all documentary evidence into D-CATS for seamless transition to the ISO investigator. ODIG-AI Investigative Process ODIG-AI conducts...availability of potential witnesses, and the volume of documentary evidence. Key investigative milestones for a lower priority case of typical complexity

RCRA, Superfund and EPCRA hotline training module. Introduction to: Statutory overview of the Comprehensive Environmental Response, Compensation, and Liability Act (updated February 1998); Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

This module presents a brief overview of the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), the statute through which Congress established EPA`s hazardous substance release reporting and cleanup program, known as the Superfund program. This module presents information of the CERCLA statute only, not the regulations promulgated pursuant to the statute.

RCRA, superfund and EPCRA hotline training module. Introduction to: RCRA treatment, storage, and disposal facilities (40 cfr parts 264/265, subparts a-e) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The management of hazardous waste at treatment, storage, and disposal facilities (TSDFs) plays a large and critical role in the Resource Conservation and Recovery Act (RCRA) regulatory scheme. The training module presents an overview of the general TSDF standards found in 40 CFR Parts 264/265, Subparts A through E.

Reasons to love life. Effects of a suicide-awareness campaign on the utilization of a telephone emergency line in Austria.

PubMed

Till, Benedikt; Sonneck, Gernot; Baldauf, Gerhard; Steiner, Elise; Niederkrotenthaler, Thomas

2013-01-01

A suicide awareness campaign was initiated in the Austrian federal state of Styria to increase help-seeking behavior in the population. Billboards were shown throughout Styria depicting joyful everyday-life situations with a focus on social and family connectedness, and promoting the Telephone Emergency Service, a crisis hotline. The present study investigated the impact of this campaign on the utilization of the crisis hotline and on suicide rates. Phone calls and suicide rates in the study region 3 months before the campaign were compared with rates 3 months after the campaign. The changes were contrasted with the characteristics of phone calls and the suicide rate in a comparable control region. There were significantly more phone calls in the study region after the awareness campaign compared to the control region, which was similar to seasonal trends in nonintervention years, and there was no increase of suicide-related phone calls. The proportion of suicide-related phone calls referring to family problems decreased after the initiation of the campaign. Suicide rates did not change. The campaign may have had some minor immediate impact on the utilization of the Telephone Emergency Service, but it did not seem to motivate suicidal individuals, especially those with family problems, to call.

DOD Hotline Allegations on Army Use of A Computer Contract

DTIC Science & Technology

1993-10-29

Army, the Navy, and the Defense Logistics Agency central order processing offices and reviewed delivery orders issued on the EDS contract. A...o The contracting officers used the EDS contract line item number and the description when completing a delivery order. o The central order ... processing offices used an automated data base system to match contract line item numbers from the delivery orders to the EDS contract. o EDS verified that

Defense Contracting Integrity. Opportunities Exist to Improve DOD’s Oversight of Contractor Ethics Programs

DTIC Science & Technology

2009-09-01

NUMBER(S) 12 . DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release; distribution unlimited 13. SUPPLEMENTARY NOTES 14. ABSTRACT 15...Implementing FAR Ethics Rules 10 Table 4: Contractor Responses on Practices Now Required by the FAR for Code of Business Ethics and Conduct 12 Table 5...Fiscal Year 2006 35 Table 12 : Required FAR Components for Contractor Ethics Program Practices 43 Figure Figure 1: DOD Hotline Posters Available

A Historical Study of the Effectiveness of U.S. Security Assistance to Panama, Costa Rica and Nicaragua

DTIC Science & Technology

1986-09-01

United States aid to the rebels (16:9). The United States policy toward Central America originated with the Monroe Doctrine. As explained in Chapter...crisis in the area. The most often used were Mexico and Central America Report, Latinamerica Press, Mesoamerica , and Hemisphere Hotline. Especially...Information Exchange (DLSIE) and the Defense Technical Information Center (DTIC) to determine what studies were available. In addition, the historical

RCRA, Superfund and EPCRA hotline training module. Introduction to: Applicable or relevant and appropriate requirements (updated February 1998)

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1998-06-01

Topics addressed include the following: Regulatory Summary (Role and Definition of Applicable or Relevant and Appropriate Requirements); Types of ARARs; Extent of ARARs: On-Site vs. Off-Site Management; Remedial vs. Removal Actions; To-Be-Considered Guidelines and Other Controls; ARAR Identification (ARAR Identification Process); Federal ARARs: RCRA, CAA, CWA, SDWA, TSCA; State and Local ARARs and ARAR Waivers; and Module Summary.

RCRA, superfund and EPCRA hotline training module. Introduction to: Transporters (40 cfr part 263) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The report provides an overview of the regulatory requirements of transporters of hazardous waste. It lists the conditions and requirements for a transfer facility. It identifies transporter recordkeeping and manifesting requirements. It identifies transporter requirements when exporting hazardous waste. It states the conditions under which a transporter is subject to the generator regulations and cites the CFR section covering the transporter responsibilities for hazardous waste discharges.

Deterring Violent Extremism in America by Utilizing Good Counter-Radicalization Practices from Abroad: A Policy Perspective

DTIC Science & Technology

2017-03-01

offering rehabilitation programs to former extremists. This thesis provides a way ahead for American policy makers by sharing good practices in each of...and offering training to prevent terrorism from when individuals are young. Understanding that humans are fallible, American policy makers and...in the United Kingdom that provided trained Islamic scholars to offer advice about the true teaching of Islam.102 The hotline “El-Hatef el- Islami’s

Air Force Personnel Can Improve Compliance With the Berry Amendment and Buy American Act

DTIC Science & Technology

2016-02-24

accountability , integrity, and efficiency; advises the Secretary of Defense and Congress; and informs the public. Vision Our vision is to be a model...of personnel from the DoD OIG’s Quantitative Methods Division. Prior Coverage During the last 5 years, the Government Accountability Office (GAO... disclosures . The designated ombudsman is the DoD Hotline Director. For more information on your rights and remedies against retaliation, visit www.dodig.mil

Audit Oversight: DoD Hotline Allegations Concerning Postaward Audits at the Defense Contract Audit Agency Boeing Huntington Beach Resident Office

DTIC Science & Technology

2005-05-04

should be filed or issue a memorandum clarifying the existing guidance and revise the DCAA Management Information System (DMIS) to allow defective...APO Response. The DCAA comments were not responsive. In the past, we have found inaccuracies in the DCAA management information system . Neither...Audit Agency Management Information System to only allow defective pricing audit assignments to be closed by issuing an audit report or canceling the

RCRA, superfund and EPCRA hotline training module. Introduction to: RCRA enforcement and compliance updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module describes enforcement procedures and cites the statutory authority and describes the two different types of enforcement (i.e., administrative and judicial). It explains when and how EPA can enforce the RCRA regulations in authorized states. It describes the enforcement mechanisms available to EPA. It states the differences between enforcement at interim status and permitted facilities. It describes enforcement at federal facilities and identifies relevant resource documents.

RCRA/UST, superfund and EPCRA hotline training module. Introduction to: Transporters (40 CFR part 263) updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

This module provides an overview of the regulatory requirements of transporters of hazardous waste. It lists the conditions and requirements for a transfer facility. Identifies the transporter`s recordkeeping and manifesting requirements. It identifies the transporter requirements when exporting hazardous waste and states the conditions under which a transporter is subject to generator regulations. It cites the CFR section covering the transporter responsibilities for hazardous waste discharges.

RCRA, superfund and EPCRA hotline training module. Introduction to: Boilers and industrial furnaces (40 cfr part 266, subpart h) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module summarizes the regulations affecting hazardous waste processes in boilers and industrial furnaces (BIFs). If defines boilers and industrial furnaces and describes the criteria associated with the definitions. It describes the requirements for processing hazardous waste in BIFs, including the distinctions between permitted and interim status units. It explains the requirements for the specially regulated BIFs and gives examples of each.

RCRA/UST, superfund, and EPCRA hotline training module. Introduction to: RCRA enforcement and compliance, update as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

The module describds enforcement procedures and cites the statutory authority. It describes the two different types of enforcement (i.e., administrative and judicial) and explains when and how EPA can enforce the RCRA regulations in authorized states. It describes the enforcement mechanisms available to EPA. It states the differences between enforcement at interim status, permitted facilities, and Federal facilities. It also identifies relevant resources documents.

Using Technology to Claim Rights to Free Maternal Health Care: Lessons about Impact from the My Health, My Voice Pilot Project in India.

PubMed

Dasgupt, Jashodhara; Sandhya, Y K; Lobis, Samantha; Verma, Pravesh; Schaaf, Marta

2015-12-10

My Health, My Voice is a human rights-based project that pilots the use of technology to monitor and display online data regarding informal payments for maternal health care in two districts of Uttar Pradesh, India. SAHAYOG, an organization based in Uttar Pradesh, partnered with a grassroots women's forum to inform women about their entitlements, to publicize the project, and to implement a toll-free hotline where women could report health providers' demands for informal payments. Between January 2012 and May 2013, the hotline recorded 873 reports of informal payment demands. Monitoring and evaluation revealed that the project enhanced women's knowledge of their entitlements, as well as their confidence to claim their rights. Anecdotal evidence suggests that health providers' demands for informal payments were reduced in response to the project, although hospital and district officials did not regularly consult the data. The use of technology accorded greater legitimacy among governmental stakeholders. Future research should examine the sustainability of changes, as well as the mechanisms driving health sector responsiveness. Copyright © 2015 Dasgupta et al. This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original author and source are credited.

Oklahoma City: disaster challenges mental health and medical administrators.

PubMed

Tucker, P; Pfefferbaum, B; Vincent, R; Boehler, S D; Nixon, S J

1998-02-01

Mental health and medical administrators responded to the Oklahoma City bombing with cooperative and overlapping efforts to meet community needs in the wake of terrorism. The major agencies assisted in the immediate rescue response, organized crisis hotlines, prepared mental health professionals to counsel bereaved families and victims, organized debriefing of rescuers, assessed mental health needs of local school children, planned for longer term treatment, and coordinated research efforts to learn from the disaster. Implications to mental health administrators responding to significant acts of terrorism are discussed.

Hotline Complaint Involving Auditor Independence at a Field Audit Office in the Defense Contract Audit Agency Western Region

DTIC Science & Technology

2011-10-06

the Comptroller General issued a “2011 Internet Version” of the standards on August 19, 2011, the new standards do not take effect until December 15...and make improvements to help ensure future compliance. Management Action: On August 3, 2011, DCAA issued revised training on GAGAS independence...a significant noncompliance willl Generally Accepted Government Auditing StAndards. During our review of’ a Defense I lot line comt >laint, we

Benchmarking Customer Service Practices of Air Cargo Carriers: A Case Study Approach

DTIC Science & Technology

1994-09-01

customer toll free hotlines, comment and complaint analysis, and consumer advisory panels (Zemke and Schaaf, 1989:31-34). The correct use of any or all of... customer service criteria. The research also provides a host of customer service criteria that the researchers find important to most consumers . Bhote...AD-A285 014 DTIC ELECI’E SEP 2 9 1994 kOF4 * BENCHMARKING CUSTOMER SERVICE -, PRACTICES OF AIR CARGO CARRIERS: A CASE STUDY APPROACH THESIS Patrick D

Let Slip the Dogs of (CYBER) War: Progressing Towards a Warfighting U.S. Cyber Command

DTIC Science & Technology

2013-04-01

Accelerating Cyberweapon Reseach ,” Washington Post , 18 March 2012. 20 Federal Bureau of Investigation, “What we Investigate - Cyber Crime,” http...on- uk-police-s-anti-terror-hotline (accessed 2 January 2013). 18 Jen Lin-Liu, “Huawei-Cisco Tests China’s Respect for Property Rights,” IEEE... designated as critical infrastructure (CI).19 Securing this CI will be a challenge: most is privately vice publicly owned, and there is limited incentive

Hotline Allegation Regarding the Failure of Defense Contract Management Agency Philadelphia to Settle an Audit of a Significant Cost Accounting Change

DTIC Science & Technology

2011-03-22

be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of...NAME OF RESPONSIBLE PERSON a. REPORT unclassified b. ABSTRACT unclassified c. THIS PAGE unclassified Standard Form 298 (Rev. 8-98) Prescribed...processed data as part of our review. Prior Coverage In the last 5 years, we have issued five other reports on DCMA contracting officer actions in

Hotline Complaint Regarding A Defense Contract Audit Agency Employee Conducting Private For-Profit Tax Business Activity on Government Time and Using Government Equipment

DTIC Science & Technology

2011-06-28

auditors that have private businesses from performing private business tasks on Government time while teleworking . • Contact the U.S. Department of the...profit businesses and telework to perform tasks associated with their private businesses on Government time. Although teleworking did not cause the... teleworking , it increases the vulnerability that an unethical employee will misuse Government time. DCAA employs approximately 4,000 auditors, which is more

Internal Controls for the Military Sealift Command Portion of the Transportation Business Area of the FY 1994 Defense Business Operations Fund Financial Statements

DTIC Science & Technology

1995-06-28

Secondary Reports Dilution Unit, Audit Planning and Technical Support Directorate, at (703) 604-8937 (DSN 664-8937) or FAX (703) 604-8932. Suggestions...for Future Audits To suggest ideas for or to request future audits , contact the Planning and Coordination Branch, Audit Planning and Technical...Defense OAIG-AUD (ATTN: APTS Audit Suggestions) 400 Army Navy Drive (Room 801) Arlington, Virginia 22202-2884 DoD Hotline To report fraud, waste

RCRA/UST, Superfund, and EPCRA hotline training module. Introduction to applicable or relevant and appropriate requirements. Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-03-01

This module, describes the overall role played by ARARs in the Superfund response process; Explains the difference between applicable and relevant and appropriate requirements; Explains how ARARs apply to on- and off-site response actions; Describes how and at what stages of the response process ARARs are identified; Discusses the type and extent of ARARs that may apply to a given respone action; and Discusses specific laws and requirements that may come into play at a Superfund site.

RCRA, superfund and EPCRA hotline training module. Introduction to: Land disposal units (40 cfr parts 264/265, subparts k, l, m, n) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module provides an overview of the requirements for landfills, surface impoundments, waste piles, and land treatment units. It summarizes the differences between interim status (Part 265) and permitted (Part 264) standards for land disposal units. It defines `surface impoundment` and distinguishes surface impoundments from tanks and describes surface impoundment retrofitting and retrofitting variance procedures. It explains the connection between land disposal standards, post-closure, and groundwater monitoring.

Medical School Hotline: Developing communication skills for leading family meetings.

PubMed

Inaba, Michiko; Bell, Christina; Tamura, Bruce; Kasuya, Richard; Masaki, Kamal

2011-06-01

Good clinician-family communication is essential for the provision of high-quality patient care. Families rate the communication skills of clinicians as critical clinical skills. However, there has been no structured training of fellow communication skills while leading family meetings in the University of Hawai'i Geriatric Medicine Fellowship Program. Effective training to develop communication skills with families will better prepare Geriatric Medicine fellows for this important task, and ultimately improve the quality of care they provide to these patients and patients' families.

RCRA, superfund and EPCRA hotline training module. Introduction to: Hazardous waste identification (40 cfr part 261) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module introduces a specific hazardous waste identification process, which involves asking and analyzing a series of questions about any waste being evaluated. It analyzes in detail the Resource Conservation and Recovery Act (RCRA) definition of `hazardous waste.` It explains concepts that are essential to identifying a RCRA hazardous waste: hazardous waste listing, hazardous waste characteristics, the `mixture` and `derived-from` rules, the `contained-in` policy, and the hazardous waste identification rules (HWIR).

RCRA/UST, superfund, and EPCRA hotline training module. Introduction to toxics release inventory: Pollution Prevention Act requirements (EPCRA section 313, 40 CFR part 372). Updated as of November 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-03-01

The module explains the connection between the Pollution Prevention Act and EPCRA. It details the reporting requirements under the Pollution Prevention Act, Section 6607(b) and lists the items to be included in source reduction reporting under Section 6607(b). It outlines the availability of technical assistance grant programs for states. It describes the information included in EPA`s biennial report to congress.

RCRA, superfund and EPCRA hotline training module. Introduction to: Solid waste programs updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module focuses on EPA`s efforts in two areas: municipal and industrial solid waste. The garbage that is managed by the local governments is known as municipal solid waste (MSW). Garbage excluded from hazardous waste regulation but not typically collected by local governments is commonly known as industrial solid waste. This category includes domestic sewage and other wastewater treatment sludge, demolition and construction wastes, agricultural and mining residues, combustion ash, and industrial process wastes.

RCRA/UST, Superfund, and EPCRA hotline training module. Introduction to superfund community involvement. Directive

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-03-01

This module covers EPA`s Superfund community involvement program, a set of requirements under the National Contingency Plan (NCP) designed to ensure that public is informed about site conditions and given the opportunity to comment on the proposed remedy of a Superfund site. The NCP serves to uphold the public`s right to voice opinions and express concerns about Superfund site activities. EPA must involve communities throughout Superfund process - particularly at critical decision-making steps in the process.

RCRA, superfund and EPCRA hotline training module. Introduction to: Permits and interim status (40 cfr part 270) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

Owners/operators of facilities that treat, store, or dispose of hazardous waste must obtain an operating permit, as required by Subtitle C of the Resource Conservation and Recovery Act (RCRA). The module presents an overview of the RCRA permitting process and the requirements that apply to TSDFs operating under interim status until a permit is issued. The regulations governing the permit process are found in 40 CFR Parts 124 through 270.

Patterns and predictors of smoking cessation among users of a telephone hotline.

PubMed Central

Jaén, C R; Cummings, K M; Zielezny, M; O'Shea, R

1993-01-01

Most former cigarette smokers in the United States have stopped without formal assistance. However, a large proportion of smokers desire and seek help other than by attending formal programs. It is important to recognize what factors are likely to influence the effectiveness of smoking cessation attempts among these persons. The authors report results of a prospective cohort study of 1,552 smokers who called a stop smoking hotline to request self-help smoking cessation information. The participants were classified into three groups based on reports at the 6-month followup: 242 quitters, 497 recidivists, and 813 nonquitters. Baseline and followup data were used to evaluate three comparisons: quitters versus nonquitters, quitters versus recidivists, and recidivists versus nonquitters. Nonquitters appear to be less motivated and more doubtful of their abilities to quit successfully compared with the other two groups. Quitters appear to live in a supportive environment for smoking cessation. Heavier smokers are more hesitant to try to quit, but once they make an attempt they are as likely to succeed as lighter smokers, when other factors are kept constant. Efforts to promote environments supportive of smoking cessation are likely to result in a larger number of successful quitters. Similarly, efforts to strengthen motivation and belief in personal ability to quit are likely to encourage more nonquitters to attempt to stop smoking. Finally, it appears that some smokers need a previous quit attempt before they are able to maintain cessation successfully. PMID:8265763

RCRA, superfund and EPCRA hotline training module. Introduction to: Solid and hazardous waste exclusions (40 cfr section 261.4) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The Resources Conservation and Recovery Act`s (RCRA) Subtitle C hazardous waste management program is a comprehensive and carefully constructed system to ensure wastes are managed safely and lawfully. This program begins with a very specific, formal process to categorize wastes accurately and appropriately called waste identification. The module explains each waste exclusion and its scope, so you can apply this knowledge in determining whether a given waste is or is not regulated under RCRA Subtitle C.

RCRA, superfund and EPCRA hotline training module. Introduction to: Miscellaneous and other units (40 cfr part 264, subpart x and 40 cfr part 265, subparts p, q, and r) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module describes the basic requirements and types of units of 40 CFR Part 264, Subpart X and standards for broadly defined treatment processes - Thermal treatment (Part 265, Subpart P); chemical, physical, and biological treatment (Subpart Q); and underground injection (Subpart R). Explains when corrective action applies to these subparts. It presents the relationship between Part 264, Subpart X, and Part 265, Subparts P, Q, and R.

RCRA/UST, superfund and EPCRA hotline training module. Introduction to: Hazardous waste identification (40 CFR part 261) updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

This module introduces a specific hazardous waste identification process, which involves asking and analyzing a series of questions about any waste being evaluated. Analyzes in detail the Resource Conservation and Recovery Act (RCRA) definition of hazardous waste. It explains the following concepts that are essential to identifying a RCRA hazardous waste: hazardous waste listing, hazardous waste characteristics, the mixture and derived-from rules, the contained-in policy, and the Hazardous Waste Identification Rule (HWIR).

RCRA, superfund and EPCRA hotline training module. Introduction to: Drip pads (40 cfr parts 264/265, subpart w) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

In 1990, EPA promulgated listings for wastes from wood preserving processes. Many of these wastes are generated by allowing preservative to drip from wood onto concrete pads, called drip pads. To facilitate proper handling of these wastes, EPA developed design and operating standards for drip pads used to manage hazardous wastes. This module explains these standards. It defines a drip pad and summarizes the design and operating standards for drip pads. It describes the relationship between generator accumulation provisions and drip pads.

CMV information: print, online, phone, video.

PubMed

1996-10-04

There are a number of treatment options available for cytomegalovirus (CMV) and approved preventive treatments for persons at high risk. Partnership in Vision has published a CMV Retinitis Report. A one-hour continuing medication education course entitled CMV Prophylaxis and Intraocular Therapy is available on the World Wide Web. The National Association of People with AIDS (NAPWA) has extended its CMV information hotline. Cidofovir is a new drug approved for marketing for CMV treatment. It is infused only once every two weeks. CMV videotapes are available from Hoffman-La Roche.

Summary Report for the Environmental Protection Agency MERL/FRMAC/RAP Mission Alignment Exercise held at the Savannah River Site on June 9-13 2014

DOE Office of Scientific and Technical Information (OSTI.GOV)

Allen, Mark B.; Shanks, Sonoya Toyoko; Fournier, Sean Donovan

From June 9th thru June 13th 2014, members of the Federal Radiological Monitoring and Assessment Center (FRMAC), the Environmental Protection Agency (EPA) and the Department of Energy Radiological Assistance Program (DOE RAP) Region-3 participated in a joint nuclear incident emergency response exercise at the Savannah River Site (SRS) near Aiken, South Carolina. The purpose of this exercise was to strengthen the interoperability relationship between the FRMAC, RAP, and the EPA Mobile Environmental Radiation Laboratory (MERL) stationed in Montgomery, Alabama. The exercise was designed to allowed members of the DOE RAP Region-3 team to collect soil, water, vegetation and air samplesmore » from SRS and submit them through an established FRMAC hotline. Once received and processed through the hotline, FRMAC delivered the samples to the EPA MERL for sample preparation and laboratory radiological analysis. Upon completion of laboratory analysis, data was reviewed and submitted back to FRMAC via an electronic data deliverable (EDD). As part of the exercise, an evaluation was conducted to identify gaps and potential improvements in each step of the processes. Additionally, noteworthy practices and potential future areas of interoperability between FRMAC and EPA were acknowledged. The exercise also provided a unique opportunity for FRMAC personnel to observe EPA sample receipt and sample preparation processes and to gain familiarity with the MERL laboratory instrumentation and radiation detection capabilities. The observations and lessons-learned from this exercise will be critical for developing a more efficient, integrated response for future interactions between the FRMAC and EPA assets.« less

Operational Implementation of Space Debris Mitigation Procedures

NASA Astrophysics Data System (ADS)

Gicquel, Anne-Helene; Bonaventure, Francois

2013-08-01

During the spacecraft lifetime, Astrium supports its customers to manage collision risks alerts from the Joint Space Operations Center (JSpOC). This was previously done with hot-line support and a manual operational procedure. Today, it is automated and integrated in QUARTZ, the Astrium Flight Dynamics operational tool. The algorithms and process details for this new 5- step functionality are provided in this paper. To improve this functionality, some R&D activities such as the study of dilution phenomenon and low relative velocity encounters are going on. Regarding end of life disposal, recent operational experiences as well as studies results are presented.

Investigation of Hotline Allegation of a Questionable Intelligence Activity Concerning the Joint Improvised Explosive Device Defeat Organization (JIEDDO), Counter-IED Operations/Intelligence Integration Center (COIC) (REDACTED)

DTIC Science & Technology

2014-04-04

hlic;hml>nt of the \\.nunter- IF.n OpPr::ltion~l Integration Center (COIC)," COIC Response lO Efficiency Study satd that: DODIG-2014-05511 SIS€R~T...this information can be captured on open source. husiness lnrormation links and then converted into intelligeflce we can use lo Je ve ragt our...collect iutelligence, and was nol authorized lO collect intelligence on U.S. persons. (U/ /~)Furthermore, even if the intentional collecti on on U.S. pe

RCRA/UST, superfund, and EPCRA hotline training module. Introduction to: Boilers and indutrial furnaces (40 CFR part 266, subpart H) updated as of July 1995

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1995-11-01

The module summarizes the regulations affecting hazardous waste processes in boilers and industrial furnaces (BIFs). It defines boilers and industrial furnaces and describes the criteria associated with the definitions. It explains the difference in applicability between regulations found in Part 266, Subpart H, and those found in Part 266, Subpart E. It describes the requirements for processing hazardous waste in BIFs, including the distinctions between permitted and interim status units and explains the requirements for the specially regulated BIF units and gives examples of each.

The Garrett Lee Smith Memorial Suicide Prevention Program

PubMed Central

Goldston, David B.; Walrath, Christine M.; McKeon, Richard; Puddy, Richard W.; Lubell, Keri M.; Potter, Lloyd B.; Rodi, Michael S.

2011-01-01

Responding to calls for greater efforts to reduce youth suicide, the Garrett Lee Smith (GLS) Memorial Act to date has provided funding for 68 state, territory, and tribal community grants, and 74 college campus grants for suicide prevention efforts. Suicide prevention activities supported by GLS grantees have included education, training programs including gatekeeper training, screening activities, infrastructure for improved linkages to services, crisis hotlines, and community partnerships. Through participation in both local- and cross-site evaluations, GLS grantees are generating data regarding the local context, proximal outcomes, and implementation of programs, as well as opportunities for improvement of suicide prevention efforts. PMID:20560746

The Garrett Lee Smith memorial suicide prevention program.

PubMed

Goldston, David B; Walrath, Christine M; McKeon, Richard; Puddy, Richard W; Lubell, Keri M; Potter, Lloyd B; Rodi, Michael S

2010-06-01

In response to calls for greater efforts to reduce youth suicide, the Garrett Lee Smith (GLS) Memorial Act has provided funding for 68 state, territory, and tribal community grants, and 74 college campus grants for suicide prevention efforts. Suicide prevention activities supported by GLS grantees have included education, training programs (including gatekeeper training), screening activities, infrastructure for improved linkages to services, crisis hotlines, and community partnerships. Through participation in both local- and cross-site evaluations, GLS grantees are generating data regarding the local context, proximal outcomes, and implementation of programs, as well as opportunities for improvement of suicide prevention efforts.

RCRA, superfund and EPCRA hotline training module. Introduction to: RCRA corrective action updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module discusses the regulatory and statutory requirements and authorities governing the Resource Conservation and Recovery Act (RCRA) corrective action process. There are minimal regulatory requirements at present, but the Agency has issued a proposed rule (55 FR 30798; July 27, 1990) that would establish a comprehensive regulatory framework for implementing the corrective action program. This proposed rule and other guidance developed pursuant to statutory authorities are used to structure corrective action requirements in facility permits and orders. This module describes the current statutory and regulatory structure and discusses the future of the proposed rule.

RCRA, superfund and EPCRA hotline training module. Introduction to: Used oil (40 cfr part 266, subparts e, and part 279) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module reviews the various regulatory requirements associated with used oil management. The goal of the training module is to provide an overview of the used oil management program and to explain the different regulatory scenarios that can apply to used oil. The module begins by briefly tracing the developmental history of the regulations concerning used oil. A summary of the present used oil management program, as well as a brief summary of the former program, provides a basic comparison and introduction to both programs.

Green money

NASA Astrophysics Data System (ADS)

Carlowicz, Michael

The U.S. Environmental Protection Agency (EPA) is currently requesting proposals for its first round of science research grants for 1997. The program is designed to promote interdisciplinary research in ecosystem indicators; exploratory research; complex exposures and human variability in risk assessment; endocrine disrupters; ambient air quality; health effects of particulate matter; and drinking water and contaminated sediments. Application dates vary by topic between January 15 and February 15, 1997. Further information about the grants program can be obtained on the EPA web page at http://www.epa.gov/ncerqa, or by calling the EPA grants and fellowship hotline at 1-800-490-9194.

RCRA, superfund and EPCRA hotline training module. Introduction to: Air emission standards (40 cfr parts 264/265, subparts aa, bb, and cc) updated July 1996

DOE Office of Scientific and Technical Information (OSTI.GOV)

NONE

1996-07-01

The module provides a regulatory overview of the RCRA air emission standards as they apply to hazardous waste facilities. It outlines the history of RCRA air emission standards as well as the air emission controls required by the standards. It explains the difference in the parts 264/265 and subparts AA, BB and CC, air emission standards. It summarizes the requirements of each of these subparts and identifies the types of units subject to these requirements as well as specific exemptions.

Countering the demand for, and supply of, illicit tobacco: an assessment of the 'North of England Tackling Illicit Tobacco for Better Health' Programme.

PubMed

McNeill, Ann; Iringe-Koko, Belinda; Bains, Manpreet; Bauld, Linda; Siggens, Geoffrey; Russell, Andrew

2014-05-01

Illicit tobacco (IT) undermines the effectiveness of tobacco control strategies. We assessed the implementation and impact of a new programme designed to reduce demand for, as well as supply of, IT, in the north of England, where IT was prevalent. 'Mixed methods' research was undertaken. Qualitative methods included stakeholder interviews (at outset and 1 year later) and ethnographic research. Indicators reflecting those supply and demand issues for which data were available were identified and monitored, including relevant items on two cross-sectional surveys carried out in 2009 and 2011 with over 4000 individuals from which a social marketing campaign was also developed. IT reports to two existing hotlines, promoted through the programme, were assessed. Initially, concerns abounded about the different philosophies and ways of working of local and national enforcement and health agencies, but these were much reduced at follow-up. A protocol was developed which greatly facilitated the flow of intelligence about IT supply. A social marketing campaign was developed highlighting two messages: IT makes it easier for children to start smoking and brings crime into the community, thereby avoiding misleading messages about relative harms of illicit and licit tobacco. Public and stakeholder awareness of IT increased as did calls to both hotlines. A partnership of agencies, with competing values, was established to tackle IT, a complex public health issue and, inter alia, implemented a social marketing campaign using novel messages. This improved the flow of intelligence about the supply of IT and increased awareness of IT. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

Domestic violence: level of training, knowledge base and practice among Milwaukee physicians.

PubMed

Groth, B; Chelmowski, M K; Batson, T P

2001-01-01

Domestic violence is a prevalent problem with significant health consequences. Early recognition and appropriate intervention with referral to local domestic violence agencies can be life-saving. Little is known, however, about the current level of training, knowledge base and attitudes of physicians in this area. A survey was sent to 1300 physicians practicing in Milwaukee County in the following specialties: Family Practice, Internal Medicine, OB/GYN, Psychiatry. Demographic information was obtained. Questions were designed to explore attitudes towards domestic violence, frequency of encounters with victims or abusers, and knowledge of resources and appropriate intervention. Of the 192 respondents, 74% reported having some training in domestic violence. Thirty percent reported seeing victims in their practice on a daily or weekly basis. Seventy percent feel able to identify a victim of domestic violence. Less than a third of respondents screened at least half of the patients they see for the possibility of abuse. Less than half always refer victims to a hotline or shelter, and less than a quarter of the respondents discuss safety plans with victims. A potentially dangerous response is telling a victim not to go back to an abuser without providing referrals and safety supports. In spite of this, almost a quarter of respondents always tell a victim to not go back to the abuser. Family practitioners and psychiatrists were more likely to discuss abuse with patients than were internists. Significant numbers of physicians, in Milwaukee County, practicing certain specialties that potentially have a high rate of contact with domestic violence victims have had insufficient training in domestic violence assessment and intervention. Physicians should be familiar with the domestic violence hotlines and shelters in their communities and need to incorporate screen questions for domestic violence into their regular practice.

Countering the demand for, and supply of, illicit tobacco: an assessment of the ‘North of England Tackling Illicit Tobacco for Better Health’ Programme

PubMed Central

McNeill, Ann; Iringe-Koko, Belinda; Bains, Manpreet; Bauld, Linda; Siggens, Geoffrey; Russell, Andrew

2014-01-01

Background Illicit tobacco (IT) undermines the effectiveness of tobacco control strategies. We assessed the implementation and impact of a new programme designed to reduce demand for, as well as supply of, IT, in the north of England, where IT was prevalent. Methods ‘Mixed methods’ research was undertaken. Qualitative methods included stakeholder interviews (at outset and 1 year later) and ethnographic research. Indicators reflecting those supply and demand issues for which data were available were identified and monitored, including relevant items on two cross-sectional surveys carried out in 2009 and 2011 with over 4000 individuals from which a social marketing campaign was also developed. IT reports to two existing hotlines, promoted through the programme, were assessed. Results Initially, concerns abounded about the different philosophies and ways of working of local and national enforcement and health agencies, but these were much reduced at follow-up. A protocol was developed which greatly facilitated the flow of intelligence about IT supply. A social marketing campaign was developed highlighting two messages: IT makes it easier for children to start smoking and brings crime into the community, thereby avoiding misleading messages about relative harms of illicit and licit tobacco. Public and stakeholder awareness of IT increased as did calls to both hotlines. Conclusions A partnership of agencies, with competing values, was established to tackle IT, a complex public health issue and, inter alia, implemented a social marketing campaign using novel messages. This improved the flow of intelligence about the supply of IT and increased awareness of IT. PMID:23958644