Effects and safety of combination therapy with gonadotropin-releasing hormone analogue and growth hormone in girls with idiopathic central precocious puberty: a meta-analysis.

PubMed

Liu, S; Liu, Q; Cheng, X; Luo, Y; Wen, Y

2016-10-01

This meta-analysis is to evaluate the effects and safety of the combination therapy for girls with idiopathic central precocious puberty (ICPP). Electronic databases were searched for randomized controlled trials (RCTs) and clinical controlled trials (CCTs) that adopted gonadotropin-releasing hormone analogue (GnRHa) therapy and GnRHa plus growth hormone (GH) combination therapy to treat ICPP girls. A total of six RCTs (162 patients) and six CCTs (247 patients) were included. Compared to the GnRHa therapy group, the combination therapy group achieved taller final height (mean difference, MD = 2.81 cm, 95 % CI 1.76-3.87, four CCTs; MD = 4.30 cm, 95 % CI 0.59-8.01, one RCT); greater progression of final height compared with target height (MD = 3.92 cm, 95 % CI 3.12-4.73, four CCTs; MD = 4.00 cm, 95 % CI 1.93-6.07, One RCT) and larger height gains (MD = 3.49 cm, 95 % CI 0.97-6.01, four CCTs; MD = 3.88 cm, 95 % CI 0.15-7.61, one RCT). No severe adverse effects of treatment were reported. For ICPP girls, the GnRHa and GH combination therapy had advantages over GnRHa alone on final height and no severe adverse effects were reported. We recommend comprehensive assessment of the individual growth rate, patient compliance, the clinical effects, the height expectations of individual patients and the treatment cost to the family in order to identify the best therapy for individual patients.

Experience with soluble neutron poisons for criticality control at ICPP

DOE Office of Scientific and Technical Information (OSTI.GOV)

Wilson, R.E.; Mortimer, S.R.

1978-01-01

Soluble neutron poisons assure criticality control in two of the headend fuel reprocessing systems at the Idaho Chemical Processing Plant. Soluble poisons have been used successfully since 1964 and will be employed in the projected new headend processes. The use of soluble poisons (1) greatly increases the process output (2) allows versatility in the size of fuel assemblies processed and (3) allows the practical reprocessing of some fuels. The safety limit for all fluids entering the U-Zr alloy dissolver is 3.6 g/liter boron. To allow for possible deviations in the measurement systems and drift between analytical sampling periods, the standardmore » practice is to use 3.85 g/liter boron as the lower limit. This dissolver has had 4000 successful hours of operation using soluble poisons. The electrolytic dissolution process depends on soluble gadolinium for criticality safety. This system is used to process high enriched uranium clad in stainless steel. Electrolytic dissolution takes advantage of the anodic corrosion that occurs when a large electrical current is passed through the fuel elements in a corrosive environment. Three control methods are used on each headend system. First, the poison is mixed according to standard operating procedures and the measurements are affirmed by the operator's supervisor. Second, the poisoned solution is stirred, sampled, analyzed, and the analysis reported while still in the mix tank. Finally, a Nuclear Poison Detection System (NPDS) must show an acceptable poison concentration before the solution can be transferred. The major disadvantage of using soluble poisons is the need for very sophisticated control systems and procedures, which require extensive checkout. The need for a poisoned primary heating and cooling system means a secondary system is needed as well. Experience has shown, however, that production enhancement more than makes up for the problems.« less

Experimental studies at the Idaho Chemical Processing Plant on actinide partitioning from acidic nuclear wastes

DOE Office of Scientific and Technical Information (OSTI.GOV)

McIssaac, L. D.; Baker, J. D.; Meikrantz, D. H.

1980-01-01

Wastes generated at ICPP and in the reprocessing of LWR fuel is discussed separately. DHDECMP is used as extractant. Studies on DHDECMP purification and toxicity, diluent effects, reaction kinetics, radioloysis, mixer-settler performance, etc. are reported. 10 tables, 3 figures. (DLC)

In-Lab Upfront Use of Tirofiban May Reduce the Occurrence of No-Reflow During Primary Percutaneous Coronary Intervention. A Pilot Randomized Study.

PubMed

Lago, Igor Matos; Novaes, Gustavo Caires; Badran, André Vannucchi; Pavão, Rafael Brolio; Barbosa, Ricardo; Figueiredo, Geraldo Luiz de; Lima, Moysés de Oliveira; Haddad, Jorge Luiz; Schmidt, André; Marin, José Antônio

2016-11-01

Despite successful opening of culprit coronary artery, myocardial reperfusion does not always follows primary percutaneous coronary intervention (PPCI). Glycoprotein IIb/IIIa inhibitors are used in the treatment of no-reflow (NR), but their role to prevent it is unproven. To evaluate the effect of in-lab administration of tirofiban on the incidence of NR in ST-elevation myocardial infarction (STEMI) treated with PPCI. STEMI patients treated with PPCI were randomized (24 tirofiban and 34 placebo) in this double-blinded study to assess the impact of intravenous tirofiban on the incidence of NR after PPCI according to angiographic and electrocardiographic methods. End-points of the study were: TIMI-epicardial flow grade; myocardial blush grade (MBG); resolution of ST-elevation < 70% (RST < 70%) at 90min and 24h after PPCI. Baseline anthropometric, clinical and angiographic characteristics were balanced between the groups. The occurrence of TIMI flow < 3 was not significantly different between the tirofiban (25%) and placebo (35.3%) groups. MBG ≤ 2 did not occur in the tirofiban group, and was seen in 11.7% of patients in the placebo group (p=0.13). RST < 70% occurred in 41.6% x 55.8% (p=0.42) at 90min and in 29% x 55.9% (p=0.06) at 24h in tirofiban and placebo groups, respectively. Severe NR (RST ≤ 30%) was detected in 0% x 26.5% (p=0.01) at 90 min, and in 4.2% x 23.5% (p=0.06) at 24h in tirofiban and placebo groups, respectively. This pilot study showed a trend toward reduction of NR associated with in-lab upfront use of tirofiban in STEMI patients treated with PPCI and paves the way for a full-scale study testing this hypothesis. Mesmo com abertura da artéria coronária culpada bem sucedida, a reperfusão miocárdica nem sempre sucede a intervenção coronariana percutânea primária (ICPP). Inibidores da glicoproteína IIb/IIIa são usados no tratamento do fenômeno de não reperfusão (NR), mas seu papel para preveni-lo não está comprovado. Avaliar o efeito da administração, em laboratório, de tirofibana sobre a incidência de NR em infarto agudo do miocárdio com supra do segmento ST (IAMCSST) tratado com ICPP. Pacientes com IAMCSST tratados com ICPP foram randomizados (24 tirofibana e 34 placebo) neste estudo duplo-cego para avaliar o impacto de tirofibana intravenosa sobre a incidência de NR após ICPP de acordo com métodos angiográficos e eletrocardiográfico. Os desfechos do estudo foram: fluxo epicárdico TIMI (grau), grau de fluxo miocárdico (MBG), resolução da elevação do segmento ST < 70% (RST < 70%) aos 90 minutos e 24 horas após ICPP. Características antropométricas, clínicas e angiográficas basais eram equilibradas entre os grupos. A ocorrência de fluxo TIMI < 3 não foi significativamente diferente entre os grupos tirofibana (25%) e placebo (35,3%). MBG ≤ 2 não ocorreu no grupo tirofibana, e foi detectado em 11,7% dos pacientes do grupo placebo (p=0,13). RST < 70% ocorreu em 41,6% x 55,8% (p=0.42) aos 90 minutos, e em 29% x 55,9% (p=0,06) em 24 horas nos grupos tirofibana e placebo, respectivamente. NR grave (RST ≤ 30%) ocorreu em 0% x 26,5% (p=0,01) aos 90 minutos, e em 4,2% x 23,5% (p=0,06) em 24 horas nos grupos tirofibana e placebo, respectivamente. Este estudo piloto mostrou uma tendência de redução de NR associada ao uso, em laboratório, de tirofibana em pacientes com IAMCSST tratados com ICPP, e abre caminho para um estudo em escala real que teste essa hipótese.

Innovative Practices for Special Warfare

DTIC Science & Technology

2015-12-01

stealing customers from traditional quick service fast food restaurants .243 Innovations in restaurant design, food preparation and distribution, are...and diverse organizations to reap the benefits of loyalty and connectivity that small teams enjoy.152 To create the linkages, JSOC strove to dissolve...those new to a field. Garage startups generate many disruptive innovations because “they are not tied to any specific customer base, product design

Performance Evaluation of Parallel Algorithms and Architectures in Concurrent Multiprocessor Systems

DTIC Science & Technology

1988-09-01

HEP and Other Parallel processors, Report no. ANL-83-97, Argonne National Laboratory, Argonne, Ill. 1983. [19] Davidson, G . S. A Practical Paradigm for...IEEE Comp. Soc., 1986. [241 Peir, Jih-kwon, and D. Gajski , "CAMP: A Programming Aide For Multiprocessors," Proc. 1986 ICPP, IEEE Comp. Soc., pp475...482. [251 Pfister, G . F., and V. A. Norton, "Hot Spot Contention and Combining in Multistage Interconnection Networks,"IEEE Trans. Comp., C-34, Oct

76 FR 46269 - Notice of Petitions by Firms for Determination of Eligibility To Apply for Trade Adjustment...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-08-02

... novel, simple to use automation and process monitoring products for industrial customers. Methods.... Nursery Supplies, Inc........ 1415 Orchard Drive, 26-Jul-11 The firm manufactures plastic containers... containers. Technautic International, 141 Robert E. Lee 22-Jul-11 The firm manufactures automated dissolved...

Socket welds in nuclear facilities

DOE Office of Scientific and Technical Information (OSTI.GOV)

Anderson, P.A.; Torres, L.L.

1995-12-31

Socket welds are easier and faster to make than are butt welds. However, they are often not used in nuclear facilities because the crevices between the pipes and the socket sleeves may be subject to crevice corrosion. If socket welds can be qualified for wider use in facilities that process nuclear materials, the radiation exposures to welders can be significantly reduced. The current tests at the Idaho Chemical Processing Plant (ICPP) are designed to determine if socket welds can be qualified for use in the waste processing system at a nuclear fuel processing plant.

Iodine-129 in the Snake River Plain aquifer at the Idaho National Engineering Laboratory, Idaho

USGS Publications Warehouse

Mann, L.J.; Chew, E.W.; Morton, J.S.; Randolph, R.B.

1988-01-01

From 1953 to 1983, an estimated 0.01 to 0.136 Ci (curies)/year of iodine-129 were contained in wastewater generated by the ICPP (Idaho Chemical Processing Plant) at the Idaho National Engineering Laboratory. The wastewater was directly discharged to the Snake River Plain aquifer through a deep disposal well until February 9, 1984, when the well was replaced by an unlined infiltration pond; a second pond was put into use on October 17, 1985. For 1984-86, the annual amount of iodine-129 in wastewater discharged to the ponds ranged from 0.0064 to 0.039 Ci. In August 1986, iodine-129 concentrations in water from 35 wells near the ICPP ranged from less than the reporting level to 3.6 +or-0.4 pCi/L (picocuries/L). By comparison, in April 1977 the water from 20 wells contained a maximum of 27 +or-1 pCi/L of iodine-129; in 1981, the maximum concentration in water from 32 wells was 41 +or-2 pCi/L. The average concentrations of iodine-129 in water from 18 wells that were sampled in 1977, 1981 and 1986 were 4.0, 6.7 and 1.3 pCi/L, respectively. The marked decrease in the iodine-129 concentration from 1981 to 1986 is the result of three factors: (1) The amount of iodine-129 disposed annually; (2) a change from the routine use of the disposal well to the infiltration ponds; and (3) a dilution of the iodine-129 in the aquifer by recharge from the Big Lost River. (USGS)

Dissolved Mn(III) in water treatment works: Prevalence and significance.

PubMed

Johnson, Karen L; McCann, Clare M; Wilkinson, John-Luke; Jones, Matt; Tebo, Bradley M; West, Martin; Elgy, Christine; Clarke, Catherine E; Gowdy, Claire; Hudson-Edwards, Karen A

2018-09-01

Dissolved Mn(III) has been identified at all stages throughout a Water Treatment Works (WTW) receiving inflow from a peaty upland catchment in NE England. Ninety percent of the influent total manganese into the WTW is particulate Mn, in the form of Mn oxide (>0.2 μm). Approximately 9% (mean value, n = 22, range of 0-100%) of the dissolved (<0.2 μm) influent Mn is present as dissolved Mn(III). Mn(III) concentrations are highest (mean of 49% of total dissolved Mn; n = 26, range of 17-89%) within the WTW where water comes into contact with the organic-rich sludges which are produced as waste products in the WTW. These Mn(III)-containing wastewaters are recirculated to the head of the works and constitute a large input of Mn(III) into the WTW. This is the first report of Mn(III) being identified in a WTW. The ability of Mn(III) to act as both an oxidant and a reductant is of interest to the water industry. Understanding the formation and removal of Mn(III) within may help reduce Mn oxide deposits in pipe networks. Further understanding how the ratio of Mn(III) to Mn(II) can be used to optimise dissolved Mn removal would save the water industry significant money in reducing discoloration 'events' at the customers' tap. Copyright © 2018. Published by Elsevier Ltd.

ICPP tank farm closure study. Volume 1

DOE Office of Scientific and Technical Information (OSTI.GOV)

Spaulding, B.C.; Gavalya, R.A.; Dahlmeir, M.M.

1998-02-01

The disposition of INEEL radioactive wastes is now under a Settlement Agreement between the DOE and the State of Idaho. The Settlement Agreement requires that existing liquid sodium bearing waste (SBW), and other liquid waste inventories be treated by December 31, 2012. This agreement also requires that all HLW, including calcined waste, be disposed or made road ready to ship from the INEEL by 2035. Sodium bearing waste (SBW) is produced from decontamination operations and HLW from reprocessing of SNF. SBW and HLW are radioactive and hazardous mixed waste; the radioactive constituents are regulated by DOE and the hazardous constituentsmore » are regulated by the Resource Conservation and Recovery Act (RCRA). Calcined waste, a dry granular material, is produced in the New Waste Calcining Facility (NWCF). Two primary waste tank storage locations exist at the ICPP: Tank Farm Facility (TFF) and the Calcined Solids Storage Facility (CSSF). The TFF has the following underground storage tanks: four 18,400-gallon tanks (WM 100-102, WL 101); four 30,000-gallon tanks (WM 103-106); and eleven 300,000+ gallon tanks. This includes nine 300,000-gallon tanks (WM 182-190) and two 318,000 gallon tanks (WM 180-181). This study analyzes the closure and subsequent use of the eleven 300,000+ gallon tanks. The 18,400 and 30,000-gallon tanks were not included in the work scope and will be closed as a separate activity. This study was conducted to support the HLW Environmental Impact Statement (EIS) waste separations options and addresses closure of the 300,000-gallon liquid waste storage tanks and subsequent tank void uses. A figure provides a diagram estimating how the TFF could be used as part of the separations options. Other possible TFF uses are also discussed in this study.« less

Comparison of Intracranial Pressure and Pressure Reactivity Index Obtained Through Pressure Measurements in the Ventricle and in the Parenchyma During and Outside Cerebrospinal Fluid Drainage Episodes in a Manipulation-Free Patient Setting.

PubMed

Klein, Samuel Patrick; Bruyninckx, Dominike; Callebaut, Ina; Depreitere, Bart

2018-01-01

We investigated the effect of cerebrospinal fluid (CSF) drainage on the intracranial pressure (ICP) signal measured in the parenchyma and the ventricle as well as the effect on the pressure reactivity index (PRx) calculated from both signals.  Ten patients were included in this prospective study. All patients received a parenchymal ICP sensor and an external ventricular drain (EVD) for CSF drainage. ICP signals (ICP-p and ICP-evd) were captured. Part of the study was a period of 90 min during which the patient was free from any manipulation, consisting of 30 min of drainage (O1), 30 min EVD closed (C) and 30 min of drainage (O2).  Mean ICP-evd and mean AMP-evd increased (3.03 and 0.46 mmHg) from O1 to C and decreased (2.12 and 0.43 mmHg) from C to O2. ICP-p and AMP-p changes were less pronounced (closing EVD: +0.81 mmHg/+0.22 mmHg; opening EVD: -0.22 mmHg/-0.05 mmHg). Mean difference between PRx-evd and PRx-p was 0.12 for O1, 0.02 for C and -0.02 for O2. The intraclass correlation coefficient for absolute agreement of single measures was 0.66 for O1, 0.77 for C and 0.69 for O2. Mean PRx differences demonstrated a significant difference between O1 versus C and O1 versus O2 but not between C versus O2.  Drainage of CSF reduces ICP magnitude and amplitude through the EVD. This effect was only marginal in parenchymal ICP measurements. In manipulation-free circumstances, agreement of PRx obtained through parenchymal and ventricular measurements was moderate to good, depending on the statistical method, and was not necessarily influenced by drainage.

Iodine-129 in the Snake River Plain aquifer at and near the Idaho National Engineering Laboratory, Idaho, 1990-91

USGS Publications Warehouse

Mann, L.J.; Beasley, T.M.

1994-01-01

From 1953 to 1990, an estimated 0.56 to 1.18 curies of iodine-129 were contained in wastewater generated by the Idaho Chemical Processing Plant (ICPP) at the Idaho National Engineering Laboratory. The waste- water was discharged directly to the Snake River Plain aquifer through a deep disposal well prior to February 1984 and through unlined disposal ponds in 1984-90. The wastewater did not contain measurable concentrations of iodine-129 in 1989-90. Samples were collected from 51 wells that obtain water from the Snake River Plain aquifer and 1 well that obtains water from a perched ground-water zone. The samples were analyzed for iodine-129 using an accelerator mass spectrometer which is two to six orders of magnitude more sensitive than neutron- activation methods. Therefore, iodine-129 was detectable in samples from a larger number of wells distributed over a larger area than previously was possible. Ground-water flow velocities calculated using iodine-129 data are estimated to be at least 6 feet per day. These velocities compare favorably with those of 4 to 10 feet per day calculated from tritium data and tracer studies at wells down- gradient from the ICPP. In 1990-91, concentrations of iodine-129 in water samples from wells that obtain water from the Snake River Plain aquifer ranged from less than 0.0000006+0.0000002 to 3.82.+0.19 picocuries per liter (pCi/L). The mean concentration in water from 18 wells was 0.81+0.19 pCi/L as compared with 1.30+0.26 pCi/L in 1986. The decrease in the iodine-l29 concentrations from 1986 to 1990-91 chiefly was the result of a decrease in the amount of iodine-129 disposed of annually, and changes in disposal techniques.

The architecture of smart surveys: core issues in why and how to collect patient and referring physician satisfaction data.

PubMed

Lexa, Frank J; Berlin, Jonathan W

2009-02-01

Radiology practices are facing challenges on many fronts. As the field becomes more competitive, leaders must pay more attention to the quality of the service that groups provide to their customers. This need is also being driven by higher expectations from customers, particularly patients, who will likely act much more like consumers in the 21st century. For practices to succeed in providing exemplary service, they must pay attention to the voices of their key customer groups. It is dismaying to see practices that are struggling or even dissolving over issues created by poor service. As much as we are experts in imaging, we are unlikely to be able to provide superlative service by reading books, talking among ourselves, or hiring consultants. Rather, we must do what should be obvious, which is to actually ask our customers how we are doing. Surveys are one of the important tools that can be brought to bear on this issue. For many groups, surveying is the starting point for understanding what their patients, referring physicians, and other key stakeholders want. Groups can also find out what customers like and dislike about their experiences, and how groups compare with their competitors. This article provides a guide on how to get off to a good start in designing and deploying surveys that can help optimize the way groups take care of their patients and help their referring physicians.

Emissions model of waste treatment operations at the Idaho Chemical Processing Plant

DOE Office of Scientific and Technical Information (OSTI.GOV)

Schindler, R.E.

1995-03-01

An integrated model of the waste treatment systems at the Idaho Chemical Processing Plant (ICPP) was developed using a commercially-available process simulation software (ASPEN Plus) to calculate atmospheric emissions of hazardous chemicals for use in an application for an environmental permit to operate (PTO). The processes covered by the model are the Process Equipment Waste evaporator, High Level Liquid Waste evaporator, New Waste Calcining Facility and Liquid Effluent Treatment and Disposal facility. The processes are described along with the model and its assumptions. The model calculates emissions of NO{sub x}, CO, volatile acids, hazardous metals, and organic chemicals. Some calculatedmore » relative emissions are summarized and insights on building simulations are discussed.« less

Custom ceramic microchannel-cooled array for high-power fiber-coupled application

NASA Astrophysics Data System (ADS)

Junghans, Jeremy; Feeler, Ryan; Stephens, Ed

2018-03-01

A low-SWaP (Size, Weight and Power) diode array has been developed for a high-power fiber-coupled application. High efficiency ( 65%) diodes enable high optical powers while minimizing thermal losses. A large amount of waste heat is still generated and must be extracted. Custom ceramic microchannel-coolers (MCCs) are used to dissipate the waste heat. The custom ceramic MCC was designed to accommodate long cavity length diodes and micro-lenses. The coolers provide similar thermal performance as copper MCCs however they are not susceptible to erosion and can be cooled with standard filtered water. The custom ceramic micro-channel cooled array was designed to be a form/fit replacement for an existing copperbased solution. Each array consisted of three-vertically stacked MCCs with 4 mm CL, 976 nm diodes and beamshaping micro-optics. The erosion and corrosion resistance of ceramic array is intended to mitigate the risk of copperbased MCC corrosion failures. Elimination of the water delivery requirements (pH, resistivity and dissolved oxygen control) further reduces the system SWaP while maintaining reliability. The arrays were fabricated and fully characterized. This work discusses the advantages of the ceramic MCC technology and describes the design parameters that were tailored for the fiber-coupled application. Additional configuration options (form/fit, micro-lensing, alternate coolants, etc.) and on-going design improvements are also discussed.

Formulation and Characterization of Fast-Dissolving Sublingual Film of Iloperidone Using Box-Behnken Design for Enhancement of Oral Bioavailability.

PubMed

Londhe, Vaishali; Shirsat, Rucha

2018-04-01

Iloperidone is a second-generation antipsychotic drug which is used for the treatment of schizophrenia and has very low aqueous solubility and bioavailability. This drug also undergoes first-pass metabolism. The aim of this work is to formulate fast-dissolving sublingual films of iloperidone to improve its bioavailability. Sublingual films were prepared by solvent casting method. Hydroxypropyl methyl cellulose E5, propylene glycol 400, and transcutol HP were optimized using Box-Behnken three-level statistical design on the basis of disintegration time and folding endurance of films. Iloperidone:hydroxypropyl-β-cyclodextrin kneaded complex was used in films instead of plain drug due to its low solubility. Optimized film was further evaluated for drug content, pH, dissolution studies, ex vivo permeation studies, and pharmacokinetic studies in rats. The optimized film disintegrated within 30 s. The in vitro dissolution of the film showed 80.3 ± 3.4% drug dissolved within first 5 min. In ex vivo permeation studies using sublingual tissue, flux achieved within first 15 min by film was around 117.1 ± 0.35 (mcg/cm 2 /h) which was ten times more than that of plain drug. This formulation showed excellent uniformity. AUC and C max of film were significantly higher (p < 0.001) as compared to plain drug and relative bioavailability of the films was 148% when compared to the plain drug. Thus, this study showed optimized fast-dissolving sublingual film to improve permeation and bioavailability of iloperidone. Fast-dissolving films will be customer-friendly approach for geadiatric schizophrenic patients.

Site dose calculations for the INEEL/TMI-2 storage facility

DOE Office of Scientific and Technical Information (OSTI.GOV)

Jones, K.B.

1997-12-01

The U.S. Department of Energy (DOE) is licensing an independent spent-fuel storage installation (ISFSI) for the Three Mile Island unit 2 (TMI-2) core debris to be constructed at the Idaho Chemical Processing Plant (ICPP) site at the Idaho National Engineering and Environmental Laboratory (INEEL) using the NUHOMS spent-fuel storage system. This paper describes the site dose calculations, performed in support of the license application, that estimate exposures both on the site and for members of the public. These calculations are unusual for dry-storage facilities in that they must account for effluents from the system in addition to skyshine from themore » ISFSI. The purpose of the analysis was to demonstrate compliance with the 10 CFR 20 and 10 CFR 72.104 exposure limits.« less

Iron in the aquifer system of Suffolk County, New York, 1990–98

USGS Publications Warehouse

Brown, Craig J.; Walter, Donald A.; Colabufo, Steven

1999-01-01

High concentrations of dissolved iron in ground water contribute to the biofouling of public-supply wells, and the treatment and remediation of biofouling are costly. Water companies on Long Island, N.Y., spend several million dollars annually to recondition, redevelop, and replace supply wells and distribution lines; treat dissolved iron with sequestering agents or by filtration; and respond to iron-related complaints by customers. This report summarizes the results of studies done by the U.S. Geological Survey, in cooperation with the Suffolk County Water Authority, to characterize the geochemistry and microbiology of iron in the aquifer system of Suffolk County. This information should be helpful for the siting and operation of supply wells.Concentrations of dissolved iron in Long Island's ground water, and the frequency of iron biofouling of wells, are highest in ground-water-discharge zones, particularly near the south shore. Ground water along a deep north-south flowpath of the Magothy aquifer in southwestern Suffolk County becomes anaerobic (oxygen deficient) and Fe(III) reducing at a distance of 8 to 10 kilometers south of the ground-water divide, and this change coincides with the downgradient increase in dissolved iron concentrations. The distribution of organic carbon, and the distribution and local variations in reactivity of Fe(III), in Magothy aquifer sediments have resulted in localized differences in redox microenvironments. For example, Fe(III)-reducing zones are associated with anaerobic conditions, where relatively large amounts of Fe(III) oxyhydroxide grain coatings are present, whereas sulfate-reducing zones are associated with lignite-rich lenses of silt and clay and appear to have developed in response to the depletion of available Fe(III) oxyhydroxides. The sulfate-reducing zones are characterized by relatively low concentrations of dissolved iron (resulting from iron-disulfide precipitation) and may be large enough to warrant water-supply development.Specific-capacity and water-quality data from wells screened in the Magothy aquifer indicate that water from biofouled wells contains higher median concentrations of total and dissolved iron and manganese, total phosphate, and dissolved sulfate, and lower median concentrations of dissolved oxygen and alkalinity, and lower pH, than does water from unaffected wells. Corresponding data from wells screened in the upper glacial aquifer indicate that water from biofouled wells contains higher median concentrations of total and dissolved manganese and dissolved sulfate, and lower pH, than does water from unaffected wells.Filamentous bacteria were detected in 31 (or 72 percent) of the 43 biofilm samples obtained from biofouled wells during reconditioning. The predominant filamentous organism was Gallionella ferruginea, a major biofouling agent in the upper glacial and Magothy aquifers throughout Suffolk County. Mineral-saturation indices indicate that most of the well-encrusting material is deposited when the wells are shut down. Furthermore, the use of treated water (which has a high pH and sometimes high concentrations of dissolved iron) for pump prelubrication when wells are shut down could greatly increase the rate of iron oxidation.

Technology for Water Treatment (National Water Management)

NASA Technical Reports Server (NTRS)

1992-01-01

The buildup of scale and corrosion is the most costly maintenance problem in cooling tower operation. Jet Propulsion Laboratory successfully developed a non-chemical system that not only curbed scale and corrosion, but also offered advantages in water conservation, cost savings and the elimination of toxic chemical discharge. In the system, ozone is produced by an on-site generator and introduced to the cooling tower water. Organic impurities are oxidized, and the dissolved ozone removes bacteria and scale. National Water Management, a NASA licensee, has installed its ozone advantage systems at some 200 cooling towers. Customers have saved money and eliminated chemical storage and discharge.

Conceptual design report for the project to install leak detection in FAST-FT-534/548/549

DOE Office of Scientific and Technical Information (OSTI.GOV)

Galloway, K.J.

1992-07-01

This report provides conceptual designs and design recommendations for installing secondary containment and leak detection systems for three sumps at the Fluorinel and Storage Facility (FAST), CPP-666. The FAST facility is located at the Idaho Chemical Processing Plant (ICPP) at the Idaho National Engineering Laboratory (INEL). The three sumps receive various materials from the FAST water treatment process. This project involves sump upgrades to meet appropriate environmental requirements. The steps include: providing sump modifications or designs for the installation of leak chases and/or leakage accumulation, coating the sump concrete with a chemical resistant sealant (except for sump VES-FT-534 which ismore » already lined with stainless steel) to act as secondary containment, lining the sumps with a primary containment system, and providing a means to detect and remove primary containment leakage that may occur.« less

Photosensitized Formation of Secondary Organic Aerosols above the Air/Water Interface

PubMed Central

2016-01-01

In this study, we evaluated photosensitized chemistry at the air–sea interface as a source of secondary organic aerosols (SOA). Our results show that, in addition to biogenic emissions, abiotic processes could also be important in the marine boundary layer. Photosensitized production of marine secondary organic aerosol was studied in a custom-built multiphase atmospheric simulation chamber. The experimental chamber contained water, humic acid (1–10 mg L–1) as a proxy for dissolved organic matter, and nonanoic acid (0.1–10 mM), a fatty acid proxy which formed an organic film at the air–water interface. Dark secondary reaction with ozone after illumination resulted in SOA particle concentrations in excess of 1000 cm–3, illustrating the production of unsaturated compounds by chemical reactions at the air–water interface. SOA numbers via photosensitization alone and in the absence of ozone did not exceed background levels. From these results, we derived a dependence of SOA numbers on nonanoic acid surface coverage and dissolved organic matter concentration. We present a discussion on the potential role of the air–sea interface in the production of atmospheric organic aerosol from photosensitized origins. PMID:27434860

Phosphorescent nanoparticles for quantitative measurements of oxygen profiles in vitro and in vivo

PubMed Central

Choi, Nak Won; Verbridge, Scott S.; Williams, Rebecca M.; Chen, Jin; Kim, Ju-Young; Schmehl, Russel; Farnum, Cornelia E.; Zipfel, Warren R.; Fischbach, Claudia; Stroock, Abraham D.

2012-01-01

We present the development and characterization of nanoparticles loaded with a custom phosphor; we exploit these nanoparticles to perform quantitative measurements of the concentration of oxygen within three-dimensional (3-D) tissue cultures in vitro and blood vessels in vivo. We synthesized a customized ruthenium (Ru)-phosphor and incorporated it into polymeric nanoparticles via self-assembly. We demonstrate that the encapsulated phosphor is non-toxic with and without illumination. We evaluated two distinct modes of employing the phosphorescent nanoparticles for the measurement of concentrations of oxygen: 1) in vitro, in a 3-D microfluidic tumor model via ratiometric measurements of intensity with an oxygen-insensitive fluorophore as a reference, and 2) in vivo, in mouse vasculature using measurements of phosphorescence lifetime. With both methods, we demonstrated micrometer-scale resolution and absolute calibration to the dissolved oxygen concentration. Based on the ease and customizability of the synthesis of the nanoparticles and the flexibility of their application, these oxygen-sensing polymeric nanoparticles will find a natural home in a range of biological applications, benefiting studies of physiological as well as pathological processes in which oxygen availability and concentration play a critical role. PMID:22240511

CsIX/TRU Grout Feasibility Study

DOE Office of Scientific and Technical Information (OSTI.GOV)

S. J. Losinski; C. M. Barnes; B. K. Grover

A settlement agreement between the Department of Energy (DOE) and the State of Idaho mandates that liquid waste now stored at the Idaho Nuclear Technology Engineering Center (INTEC - formerly the Idaho Chemical Processing Plant, ICPP) will be calcined by the end of year 2012. This study investigates an alternative treatment of the liquid waste that removes undissolved solids (UDS) by filtration and removes cesium by ion exchange followed by cement-based grouting of the remaining liquid into 55-gal drums. Operations are assumed to be from January 2008 through December 2012. The grouted waste will be contact-handled and will be shippedmore » to the Waste Isolation Pilot Plant (WIPP) in New Mexico for disposal. The small volume of secondary wastes such as the filtered solids and cesium sorbent (resin) would remain in storage at the Idaho National Engineering and Environmental Laboratory for treatment and disposal under another project, with an option to dispose of the filtered solids as a r emote-handled waste at WIPP.« less

Equilibrium sampling through membranes (ESTM) of acidic organic pollutants using hollow fibre modules in continuous steady-state mode.

PubMed

Larsson, Niklas; Utterback, Karl; Toräng, Lars; Risberg, Johan; Gustafsson, Per; Mayer, Philipp; Jönsson, Jan Ke

2009-08-01

Hollow fibre (HF) membrane modules were applied in continuous mode for equilibrium sampling through membranes (ESTM) of polar organic pollutants. Phenolic compounds (chlorophenols, cresols and phenol) served as model substances and ESTM was tuned towards the measurement of freely dissolved concentrations (C(free)). HF membrane modules were constructed using thin-walled membrane, 1-m module length and low packing density in order to optimise the uptake kinetics of the analytes into the acceptor solution. Such custom made devices were tested and compared to commercially available modules. The former modules performed best for continuous ESTM. The custom made modules provided steady-state equilibrium within 20-40 min and enrichment that was in general agreement with calculated distribution ratios between acceptor and sample. In experiments during which sample concentration was changed, acceptor response time to decreased sample concentration was around 30 min for custom built modules. In the presence of commercial humic acids, analytes showed lower steady-state enrichment, which is due to a decrease in C(free). Continuous ESTM may be automated and is suggested for use in online determination of C(free) of pollutants and studies on sorption of pollutants. Future studies should include optimisation of the membrane liquid and factors regarding the residence time of the acceptor solution in the fibre lumen. Qualitative aspects of DOM should also be included, as natural DOM can be fractionated. C(free) could be correlated to DOM properties that have previously been shown to influence sorption, such as aromaticity, carboxylic acid content and molecular size.

Scale-down of vinegar production into microtiter plates using a custom-made lid.

PubMed

Schlepütz, Tino; Büchs, Jochen

2014-04-01

As an important food preservative and condiment, vinegar is widely produced in industry by submerged acetic acid bacteria cultures. Although vinegar production is established on the large scale, up to now suitable microscale cultivation methods, e.g. using microtiter plates, are missing to enable high-throughput cultivation and to optimize fermentation conditions. In order to minimize evaporation losses of ethanol and acetic acid in a 48-well microtiter plate during vinegar production a new custom-made lid was developed. A diffusion model was used to calculate the dimensions of a hole in the lid to guarantee a suitable oxygen supply and level of ventilation. Reference fermentation was conducted in a 9-L bioreactor to enable the calculation of the proper cultivation conditions in the microtiter plate. The minimum dissolved oxygen tensions in the microtiter plate were between 7.5% and 23% of air saturation and in the same range as in the 9-L bioreactor. Evaporation losses of ethanol and acetic acid were less than 5% after 47 h and considerably reduced compared to those of microtiter plate fermentations with a conventional gas-permeable seal. Furthermore, cultivation times in the microtiter plate were with about 40 h as long as in the 9-L bioreactor. In conclusion, microtiter plate cultivations with the new custom-made lid provide a platform for high-throughput studies on vinegar production. Results are comparable to those in the 9-L bioreactor. Copyright © 2013 The Society for Biotechnology, Japan. Published by Elsevier B.V. All rights reserved.

Complementary methods for the determination of dissolved oxygen content in perfluorocarbon emulsions and other solutions.

PubMed

Fraker, Christopher A; Mendez, Armando J; Stabler, Cherie L

2011-09-08

Perfluorocarbons (PFCs) are compounds with increased oxygen solubility and effective diffusivity, making them ideal candidates for improving oxygen mass transfer in numerous biological applications. Historically, quantification of the mass transfer characteristics of these liquids has relied on the use of elaborate laboratory equipment and complicated methodologies, such as in-line gas chromatography coupled with temperature-controlled glass fritted diffusion cells. In this work, we present an alternative method for the determination of dissolved oxygen content in PFC emulsions and, by extrapolation, pure PFCs. We implemented a simple stirred oxygen consumption microchamber coupled with an enzymatic reaction for the quantitative determination of oxygen by optical density measurements. Chambers were also custom fitted with lifetime oxygen sensors to permit simultaneous measurement of internal chamber oxygen levels. Analyzing the consumption of oxygen during the enzymatic reaction via recorded oxygen depletion traces, we found a strong degree of correlation between the zero-order reaction rate and the total measured oxygen concentrations, relative to control solutions. The values obtained were in close agreement with published values in the literature, establishing the accuracy of this method. Overall, this method allows for easy, reliable, and reproducible measurements of oxygen content in aqueous solutions, including, but not limited to PFC emulsions.

Time-resolved and Depth-dependent Photo-Degradation of Marine Dissolved Organic Matter Analyzed by Semi-continuous EEM Fluorescence Monitoring

NASA Astrophysics Data System (ADS)

Gonsior, M.; Timko, S.; Conte, M. H.; Schmitt-Kopplin, P.

2016-02-01

Ten liter water samples were collected at the Bermuda Atlantic Time Series Station (BATS) at 200 m intervals down to a maximum depth of 4530 m and solid-phase extracted. The methanol extracts were dried and re-dissolved in pure water and then used to determine the time-resolved photo-degradation of marine dissolved organic matter to be able to determine kinetic data. Excitation Emission Matrix (EEM) fluorescence spectra were recorded every 20 minutes using a custom-built flow-through photo-degradation system during 20 h of solar simulated light exposure. The resulting EEM spectra were modeled using Parallel Factor Analysis (PARAFAC) and results revealed reproducible and significant changes in the photo-degradation of marine FDOM originating from different depths. A five component model was fitted and the terrestrial-like components showed the expected high photo-reactivity, but surprisingly, the traditional marine-like peak showed slight photo-production in the surface layer, which might be the reason for its prevalence in the open ocean. Surface ocean waters were depleted in the highly photo-degradable components while protein-like fluorescent components were enriched, which was in agreement with previous studies. Ultrahigh resolution mass spectrometry confirmed unique aliphatic molecular ions in the Surface Ocean and hydrogen-deficient molecules at depth. Multivariate statistical analyses revealed strong correlations between unsaturated/aromatic molecular ions and depth, where aliphatic molecular ions were more prevalent in the Surface Ocean and aromatic molecular ions at depth. Strong correlations were also found between hydrogen-deficient molecular ions and the humic-like fluorescent components. The rapid photo-degradation of the deep-sea FDOM and the surface oceans relative depletion of aromatic molecular ions suggested that deep-ocean FDOM may be too photochemically labile to survive meridional overturning circulation.

Design of high efficiency and energy saving aeration device for aquaculture

NASA Astrophysics Data System (ADS)

Liu, Sibo

2017-03-01

Energy efficient aeration device for aquaculture, in line with "by more than a generation, dynamic aeration" train of thought for technical design and improvement. Removable aeration terminal as the core, multi-level water to improve the method, the mobile fading pore aeration, intelligent mobile and open and close as the main function, aimed at solving the existing pond aeration efficiency, low energy consumption is high, the function of a single problem. From energy saving, efficiency, biological bacteria on the three directions, the aquaculture industry of energy conservation and emissions reduction. Device of the main advantages are: 1, original mobile fading aerator on the one hand, to expand the scope of work, playing a micro porous aeration of dissolved oxygen with high efficiency and to achieve "by more than a generation", on the other hand, through the sports equipment, stir the mixture of water, the water surface of photosynthesis of plants rich in dissolved oxygen input parts of the tank, compared to the stillness of the aerator can be more fully dissolved oxygen.2, through the opening of the pressure sensor indirect control device, can make the equipment timely and stop operation, convenient in use at the same time avoid the waste of energy.3, the biofilm suspension in aeration terminal, can be accomplished by nitration of microbial multi-level water improvement, still can make biofilm increase rate of netting in the movement process, the biological and mechanical aerobic promote each other, improve the efficiency of both. In addition, the device has small power consumption, low cost of characteristics. And have a certain degree of technical barriers, have their own intellectual property rights, and high degree of product market demand, easily accepted by customers, has a very high popularization value.

Productions of Volatile Organic Compounds (VOCs) in Surface Waters from Reactions with Atmospheric Ozone

NASA Astrophysics Data System (ADS)

Hopkins, Frances; Bell, Thomas; Yang, Mingxi

2017-04-01

Ozone (O3) is a key atmospheric oxidant, greenhouse gas and air pollutant. In marine environments, some atmospheric ozone is lost by reactions with aqueous compounds (e.g. dissolved organic material, DOM, dimethyl sulfide, DMS, and iodide) near the sea surface. These reactions also lead to formations of volatile organic compounds (VOCs). Removal of O3 by the ocean remains a large uncertainty in global and regional chemical transport models, hampering coastal air quality forecasts. To better understand the role of the ocean in controlling O3 concentrations in the coastal marine atmosphere, we designed and implemented a series of laboratory experiments whereby ambient surface seawater was bubbled with O3-enriched, VOC-free air in a custom-made glass bubble equilibration system. Gas phase concentrations of a range of VOCs were monitored continuously over the mass range m/z 33 - 137 at the outflow of the bubble equilibrator by a proton transfer reaction - mass spectrometer (PTR-MS). Gas phase O3 was also measured at the input and output of the equilibrator to monitor the uptake due to reactions with dissolved compounds in seawater. We observed consistent productions of a variety of VOCs upon reaction with O3, notably isoprene, aldehydes, and ketones. Aqueous DMS is rapidly removed from the reactions with O3. To test the importance of dissolved organic matter precursors, we added increasing (milliliter) volumes of Emiliania huxleyi culture to the equilibrator filled with aged seawater, and observed significant linear increases in gas phase concentrations of a number of VOCs. Reactions between DOM and O3 at the sea-air interface represent a potentially significant source of VOCs in marine air and a sink of atmospheric O3.

Paleomagnetic correlation of surface and subsurface basaltic lava flows and flow groups in the southern part of the Idaho National Laboratory, Idaho, with paleomagnetic data tables for drill cores

USGS Publications Warehouse

Champion, Duane E.; Hodges, Mary K.V.; Davis, Linda C.; Lanphere, Marvin A.

2011-01-01

Paleomagnetic inclination and polarity studies have been conducted on thousands of subcore samples from 51 coreholes located at and near the Idaho National Laboratory. These studies are used to paleomagnetically characterize and correlate successive stratigraphic intervals in each corehole to similar depth intervals in adjacent coreholes. Paleomagnetic results from 83 surface paleomagnetic sites, within and near the INL, are used to correlate these buried lava flow groups to basaltic shield volcanoes still exposed on the surface of the eastern Snake River Plain. Sample handling and demagnetization protocols are described as well as the paleomagnetic data averaging process. Paleomagnetic inclination comparisons between coreholes located only kilometers apart show comparable stratigraphic successions of mean inclination values over tens of meters of depth. At greater distance between coreholes, comparable correlation of mean inclination values is less consistent because flow groups may be missing or additional flow groups may be present and found at different depth intervals. Two shallow intersecting cross-sections, A-A- and B-B- (oriented southwest-northeast and northwest-southeast, respectively), drawn through southwest Idaho National Laboratory coreholes show the corehole to corehole or surface to corehole correlations derived from the paleomagnetic inclination data. From stratigraphic top to bottom, key results included the (1) Quaking Aspen Butte flow group, which erupted from Quaking Aspen Butte southwest of the Idaho National Laboratory, flowed northeast, and has been found in the subsurface in corehole USGS 132; (2) Vent 5206 flow group, which erupted near the southwestern border of the Idaho National Laboratory, flowed north and east, and has been found in the subsurface in coreholes USGS 132, USGS 129, USGS 131, USGS 127, USGS 130, USGS 128, and STF-AQ-01; and (3) Mid Butte flow group, which erupted north of U.S. Highway 20, flowed northwest, and has been found in the subsurface at coreholes ARA-COR-005 and STF-AQ-01. The high K20 flow group erupted from a vent that may now be buried south of U.S. Highway 20 near Middle Butte, flowed north, and is found in the subsurface in coreholes USGS 131, USGS 127, USGS 130, USGS 128, USGS 123, STF-AQ-01, and ARA-COR-005 ending near the Idaho Nuclear Technology and Engineering Center. The vent 5252 flow group erupted just south of U.S. Highway 20 near Middle and East Buttes, flowed northwest, and is found in the subsurface in coreholes ARA-COR-005, STF-AQ-01, USGS 130, USGS 128, ICPP 214, USGS 123, ICPP 023, USGS 121, USGS 127, and USGS 131. The Big Lost flow group erupted from a now-buried vent near the Radioactive Waste Management Complex, flowed southwest to corehole USGS 135, and northeast to coreholes USGS 132, USGS 129, USGS 131, USGS 127, USGS 130, STF-AQ-01, and ARA-COR-005. The AEC Butte flow group erupted from AEC Butte near the Advanced Test Reactor Complex and flowed south to corehole Middle 1823, northwest to corehole USGS 134, northeast to coreholes USGS 133 and NRF 7P, and south to coreholes USGS 121, ICPP 023, USGS 123, and USGS 128. Evidence of progressive subsidence of the axial zone of the ESRP is shown in these cross-sections, distorting the original attitudes of the lava flow groups and interbedded sediments. A deeper cross-section, C-C- (oriented west to east), spanning the entire southern Idaho National Laboratory shows correlations of the lava flow groups in the saturated part of the ESRP aquifer. Areally extensive flow groups in the deep subsurface (from about 100-800 meters below land surface) can be traced over long distances. In cross-section C-C-, the flow group labeled "Matuyama" can be correlated from corehole USGS 135 to corehole NPR Test/W-02, a distance of about 28 kilometers (17 miles). The flow group labeled "Matuyama 1.21 Ma" can be correlated from corehole Middle 1823 to corehole ANL-OBS-A-001, a distance of 26 kilometers (16 miles). Other flo

Cementitious waste option scoping study report

DOE Office of Scientific and Technical Information (OSTI.GOV)

Lee, A.E.; Taylor, D.D.

1998-02-01

A Settlement Agreement between the Department of Energy (DOE) and the State of Idaho mandates that all high-level radioactive waste (HLW) now stored at the Idaho Chemical Processing Plant (ICPP) on the Idaho National Engineering and Environmental Laboratory (INEEL) will be treated so that it is ready to be moved out of Idaho for disposal by a target date of 2035. This study investigates the nonseparations Cementitious Waste Option (CWO) as a means to achieve this goal. Under this option all liquid sodium-bearing waste (SBW) and existing HLW calcine would be recalcined with sucrose, grouted, canisterized, and interim stored asmore » a mixed-HLW for eventual preparation and shipment off-Site for disposal. The CWO waste would be transported to a Greater Confinement Disposal Facility (GCDF) located in the southwestern desert of the US on the Nevada Test Site (NTS). All transport preparation, shipment, and disposal facility activities are beyond the scope of this study. CWO waste processing, packaging, and interim storage would occur over a 5-year period between 2013 and 2017. Waste transport and disposal would occur during the same time period.« less

Long-term high-level waste technology. Composite report

NASA Astrophysics Data System (ADS)

Cornman, W. R.

1981-12-01

Research and development studies on the immobilization of high-level wastes from the chemical reprocessing of nuclear reactor fuels are summarized. The reports are grouped under the following tasks: (1) program management and support; (2) waste preparation; (3) waste fixation; and (4) final handling. Some of the highlights are: leaching properties were obtained for titanate and tailored ceramic materials being developed at ICPP to immobilize zirconia calcine; comparative leach tests, hot-cell tests, and process evaluations were conducted of waste form alternatives to borosilicate glass for the immobilization of SRP high-level wastes, experiments were run at ANL to qualify neutron activation analysis and radioactive tracers for measuring leach rates from simulated waste glasses; comparative leach test samples of SYNROC D were prepared, characterized, and tested at LLNL; encapsulation of glass marbles with lead or lead alloys was demonstrated on an engineering scale at PNL; a canister for reference Commercial HLW was designed at PNL; a study of the optimization of salt-crete was completed at SRL; a risk assessment showed that an investment for tornado dampers in the interim storage building of the DWPF is unjustified.

Analysis of dissolved organic carbon concentration and 13C isotopic signature by TOC-IRMS - assessment of analytical performance

NASA Astrophysics Data System (ADS)

Kirkels, Frédérique; Cerli, Chiara; Federherr, Eugen; Kalbitz, Karsten

2013-04-01

Stable carbon isotopes provide a powerful tool to assess carbon pools and their dynamics. Dissolved organic carbon (DOC) has been recognized to play an important role in ecosystem functioning and carbon cycling and has therefore gained increased research interest. However, direct measurement of 13C isotopic signature of carbon in the dissolved phase is technically challenging particularly using high temperature combustion. Until recently, mainly custom-made systems existed which were modified for coupling of TOC instruments with IRMS for simultaneous assessment of C content and isotopic signature. The variety of coupled systems showed differences in their analytical performances. For analysis of DOC high temperature combustion is recognized as best performing method, owing to its high efficiency of conversion to CO2 also for highly refractory components (e.g. humic, fulvic acids) present in DOC and soil extracts. Therefore, we tested high temperature combustion TOC coupled to IRMS (developed by Elementar Group) for bulk measurements of DOC concentration and 13C signature. The instruments are coupled via an Interface to exchange the carrier gas from O2 to He and to concentrate the derived CO2 for the isotope measurement. Analytical performance of the system was assessed for a variety of organic compounds characterized by different stability and complexity, including humic acid and DOM. We tested injection volumes between 0.2-3 ml, thereby enabling measurement of broad concentration ranges. With an injection volume of 0.5 ml (n=3, preceded by 1 discarded injection), DOC and 13C signatures for concentrations between 5-150 mg C/L were analyzed with high precision (standard deviation (SD) predominantly <0.1‰), good accuracy and linearity (overall SD <0.9‰). For the same settings, slightly higher variation in precision was observed among the lower concentration range and depending upon specific system conditions. Differences in 13C signatures of about 50‰ among samples did not affect the precision of the analysis of natural abundance and labeled samples. Natural DOM, derived from different soils and assessed at various concentrations, was measured with similar good analytical performance, and also tested for the effect of freezing and re-dissolving. We found good performance of TOC-IRMS in comparison with other systems capable of determining C concentration and isotopic signatures. We recognize the advantages of this system providing: - High sample throughput, short measurement time (15 minutes), flexible sample volume - Easy maintenance, handling, rapid sample preparation (no pretreatment) This preliminary assessment highlights wide-ranging opportunities for further research on concentrations and isotopic signatures by TOC-IRMS to elucidate the role of dissolved carbon in terrestrial and aquatic systems.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Sailer, S.J.

This Quality Assurance Project Plan (QAPJP) specifies the quality of data necessary and the characterization techniques employed at the Idaho National Engineering Laboratory (INEL) to meet the objectives of the Department of Energy (DOE) Waste Isolation Pilot Plant (WIPP) Transuranic Waste Characterization Quality Assurance Program Plan (QAPP) requirements. This QAPJP is written to conform with the requirements and guidelines specified in the QAPP and the associated documents referenced in the QAPP. This QAPJP is one of a set of five interrelated QAPjPs that describe the INEL Transuranic Waste Characterization Program (TWCP). Each of the five facilities participating in the TWCPmore » has a QAPJP that describes the activities applicable to that particular facility. This QAPJP describes the roles and responsibilities of the Idaho Chemical Processing Plant (ICPP) Analytical Chemistry Laboratory (ACL) in the TWCP. Data quality objectives and quality assurance objectives are explained. Sample analysis procedures and associated quality assurance measures are also addressed; these include: sample chain of custody; data validation; usability and reporting; documentation and records; audits and 0385 assessments; laboratory QC samples; and instrument testing, inspection, maintenance and calibration. Finally, administrative quality control measures, such as document control, control of nonconformances, variances and QA status reporting are described.« less

Towards plug-and-play integration of archetypes into legacy electronic health record systems: the ArchiMed experience.

PubMed

Duftschmid, Georg; Chaloupka, Judith; Rinner, Christoph

2013-01-22

The dual model approach represents a promising solution for achieving semantically interoperable standardized electronic health record (EHR) exchange. Its acceptance, however, will depend on the effort required for integrating archetypes into legacy EHR systems. We propose a corresponding approach that: (a) automatically generates entry forms in legacy EHR systems from archetypes; and (b) allows the immediate export of EHR documents that are recorded via the generated forms and stored in the EHR systems' internal format as standardized and archetype-compliant EHR extracts. As a prerequisite for applying our approach, we define a set of basic requirements for the EHR systems. We tested our approach with an EHR system called ArchiMed and were able to successfully integrate 15 archetypes from a test set of 27. For 12 archetypes, the form generation failed owing to a particular type of complex structure (multiple repeating subnodes), which was prescribed by the archetypes but not supported by ArchiMed's data model. Our experiences show that archetypes should be customized based on the planned application scenario before their integration. This would allow problematic structures to be dissolved and irrelevant optional archetype nodes to be removed. For customization of archetypes, openEHR templates or specialized archetypes may be employed. Gaps in the data types or terminological features supported by an EHR system will often not preclude integration of the relevant archetypes. More work needs to be done on the usability of the generated forms.

Towards plug-and-play integration of archetypes into legacy electronic health record systems: the ArchiMed experience

PubMed Central

2013-01-01

Background The dual model approach represents a promising solution for achieving semantically interoperable standardized electronic health record (EHR) exchange. Its acceptance, however, will depend on the effort required for integrating archetypes into legacy EHR systems. Methods We propose a corresponding approach that: (a) automatically generates entry forms in legacy EHR systems from archetypes; and (b) allows the immediate export of EHR documents that are recorded via the generated forms and stored in the EHR systems’ internal format as standardized and archetype-compliant EHR extracts. As a prerequisite for applying our approach, we define a set of basic requirements for the EHR systems. Results We tested our approach with an EHR system called ArchiMed and were able to successfully integrate 15 archetypes from a test set of 27. For 12 archetypes, the form generation failed owing to a particular type of complex structure (multiple repeating subnodes), which was prescribed by the archetypes but not supported by ArchiMed’s data model. Conclusions Our experiences show that archetypes should be customized based on the planned application scenario before their integration. This would allow problematic structures to be dissolved and irrelevant optional archetype nodes to be removed. For customization of archetypes, openEHR templates or specialized archetypes may be employed. Gaps in the data types or terminological features supported by an EHR system will often not preclude integration of the relevant archetypes. More work needs to be done on the usability of the generated forms. PMID:23339403

Open Source Hardware for DIY Environmental Sensing

NASA Astrophysics Data System (ADS)

Aufdenkampe, A. K.; Hicks, S. D.; Damiano, S. G.; Montgomery, D. S.

2014-12-01

The Arduino open source electronics platform has been very popular within the DIY (Do It Yourself) community for several years, and it is now providing environmental science researchers with an inexpensive alternative to commercial data logging and transmission hardware. Here we present the designs for our latest series of custom Arduino-based dataloggers, which include wireless communication options like self-meshing radio networks and cellular phone modules. The main Arduino board uses a custom interface board to connect to various research-grade sensors to take readings of turbidity, dissolved oxygen, water depth and conductivity, soil moisture, solar radiation, and other parameters. Sensors with SDI-12 communications can be directly interfaced to the logger using our open Arduino-SDI-12 software library (https://github.com/StroudCenter/Arduino-SDI-12). Different deployment options are shown, like rugged enclosures to house the loggers and rigs for mounting the sensors in both fresh water and marine environments. After the data has been collected and transmitted by the logger, the data is received by a mySQL-PHP stack running on a web server that can be accessed from anywhere in the world. Once there, the data can be visualized on web pages or served though REST requests and Water One Flow (WOF) services. Since one of the main benefits of using open source hardware is the easy collaboration between users, we are introducing a new web platform for discussion and sharing of ideas and plans for hardware and software designs used with DIY environmental sensors and data loggers.

High-frequency measurements reveal spatial and temporal patterns of dissolved organic matter in an urban water conveyance.

PubMed

Mihalevich, Bryce A; Horsburgh, Jeffery S; Melcher, Anthony A

2017-10-30

Stormwater runoff in urban areas can contribute high concentrations of dissolved organic matter (DOM) to receiving waters, potentially causing impairment to the aquatic ecosystem of urban streams and downstream water bodies. Compositional changes in DOM due to storm events in forested, agricultural, and urban landscapes have been well studied, but in situ sensors have not been widely applied to monitor stormwater contributions in urbanized areas, leaving the spatial and temporal characteristics of DOM within these systems poorly understood. We deployed fluorescent DOM (FDOM) sensors at upstream and downstream locations within a study reach to characterize the spatial and temporal changes in DOM quantity and sources within an urban water conveyance that receives stormwater runoff. Baseflow FDOM decreased over the summer season as seasonal flows upstream transported less DOM. FDOM fluctuated diurnally, the amplitude of which also declined as the summer season progressed. During storms, FDOM concentrations were rapidly elevated to values orders of magnitude greater than baseflow measurements, with greater concentrations at the downstream monitoring site, revealing high contributions from stormwater outfalls between the two locations. Observations from custom, in situ fluorometers resembled results obtained using laboratory methods for identifying DOM source material and indicated that DOM transitioned to a more microbially derived composition as the summer season progressed, while stormwater contributions contributed DOM from terrestrial sources. Deployment of a mobile sensing platform during varying flow conditions captured spatial changes in DOM concentration and composition and revealed contributions of DOM from outfalls during stormflows that would have otherwise been unobserved.

Controlling Styrene Maleic Acid Lipid Particles through RAFT.

PubMed

Smith, Anton A A; Autzen, Henriette E; Laursen, Tomas; Wu, Vincent; Yen, Max; Hall, Aaron; Hansen, Scott D; Cheng, Yifan; Xu, Ting

2017-11-13

The ability of styrene maleic acid copolymers to dissolve lipid membranes into nanosized lipid particles is a facile method of obtaining membrane proteins in solubilized lipid discs while conserving part of their native lipid environment. While the currently used copolymers can readily extract membrane proteins in native nanodiscs, their highly disperse composition is likely to influence the dispersity of the discs as well as the extraction efficiency. In this study, reversible addition-fragmentation chain transfer was used to control the polymer architecture and dispersity of molecular weights with a high-precision. Based on Monte Carlo simulations of the polymerizations, the monomer composition was predicted and allowed a structure-function analysis of the polymer architecture, in relation to their ability to assemble into lipid nanoparticles. We show that a higher degree of control of the polymer architecture generates more homogeneous samples. We hypothesize that low dispersity copolymers, with control of polymer architecture are an ideal framework for the rational design of polymers for customized isolation and characterization of integral membrane proteins in native lipid bilayer systems.

Behavior of suspended particles in the Changjiang Estuary: Size distribution and trace metal contamination.

PubMed

Yao, Qingzhen; Wang, Xiaojing; Jian, Huimin; Chen, Hongtao; Yu, Zhigang

2016-02-15

Suspended particulate matter (SPM) samples were collected along a salinity gradient in the Changjiang Estuary in June 2011. A custom-built water elutriation apparatus was used to separate the suspended sediments into five size fractions. The results indicated that Cr and Pb originated from natural weathering processes, whereas Cu, Zn, and Cd originated from other sources. The distribution of most trace metals in different particle sizes increased with decreasing particle size. The contents of Fe/Mn and organic matter were confirmed to play an important role in increasing the level of heavy metal contents. The Cu, Pb, Zn, and Cd contents varied significantly with increasing salinity in the medium-low salinity region, thus indicating the release of Cu, Pb, Zn, and Cd particles. Thus, the transfer of polluted fine particles into the open sea is probably accompanied by release of pollutants into the dissolved compartment, thereby amplifying the potential harmful effects to marine organisms. Copyright © 2015 Elsevier Ltd. All rights reserved.

Three-dimensional printed ultrasound and photoacoustic training phantoms for vasculature access (Conference Presentation)

NASA Astrophysics Data System (ADS)

Nikitichev, Daniil I.; Xia, Wenfeng; West, Simeon J.; Desjardins, Adrien E.; Ourselin, Sebastien; Vercauteren, Tom

2017-03-01

Ultrasound (US) imaging is widely used to guide vascular access procedures such as arterial and venous cannulation. As needle visualisation with US imaging can be very challenging, it is easy to misplace the needle in the patient and it can be life threating. Photoacoustic (PA) imaging is well suited to image medical needles and catheters that are commonly used for vascular access. To improve the success rate, a certain level of proficiency is required that can be gained through extensive practice on phantoms. Unfortunately, commercial training phantoms are expensive and custom-made phantoms usually do not replicate the anatomy very well. Thus, there is a great demand for more realistic and affordable ultrasound and photoacoustic imaging phantoms for vasculature access procedures training. Three-dimensional (3D) printing can help create models that replicate complex anatomical geometries. However, the available 3D printed materials do not possess realistic tissue properties. Alternatively, tissue-mimicking materials can be employed using casting and 3D printed moulds but this approach is limited to the creation of realistic outer shapes with no replication of complex internal structures. In this study, we developed a realistic vasculature access phantom using a combination of mineral oil based materials as background tissue and a non-toxic, water dissolvable filament material to create complex vascular structure using 3D printing. US and PA images of the phantoms comprising the complex vasculature network were acquired. The results show that 3D printing can facilitate the fabrication of anatomically realistic training phantoms, with designs that can be customized and shared electronically.

An evaluation of the treatment of risk and uncertainties in the IPCC reports on climate change.

PubMed

Aven, Terje; Renn, Ortwin

2015-04-01

Few global threats rival global climate change in scale and potential consequence. The principal international authority assessing climate risk is the Intergovernmental Panel on Climate Change (IPCC). Through repeated assessments the IPCC has devoted considerable effort and interdisciplinary competence to articulating a common characterization of climate risk and uncertainties. We have reviewed the assessment and its foundation for the Fifth Assessment Reports published in 2013 and 2014, in particular the guidance note for lead authors of the fifth IPCC assessment report on consistent treatment of uncertainties. Our analysis shows that the work carried out by the ICPP is short of providing a theoretically and conceptually convincing foundation on the treatment of risk and uncertainties. The main reasons for our assessment are: (i) the concept of risk is given a too narrow definition (a function of consequences and probability/likelihood); and (ii) the reports lack precision in delineating their concepts and methods. The goal of this article is to contribute to improving the handling of uncertainty and risk in future IPCC studies, thereby obtaining a more theoretically substantiated characterization as well as enhanced scientific quality for risk analysis in this area. Several suggestions for how to improve the risk and uncertainty treatment are provided. © 2014 Society for Risk Analysis.

ICPP: Identification and Quantification of Elementary Plasma Surface Processes during thin Film Growth

NASA Astrophysics Data System (ADS)

Keudell, A. V.

2000-10-01

The quantification of elementary plasma surface processes in glow discharges used for thin film deposition, is mandatory for a complete description of these low temperature plasmas. Since the surface to volume ratio in these discharge systems is often large, all particle densities in the discharge can be strongly influenced by any surface reactions. The identification and quantification of these surface processes will be illustrated for the plasma deposition of amorphous hydrogenated carbon films. A variety of experiments will be discussed ranging from plasma experiments using the cavity technique or ionization threshold mass spectrometry as well as a new class of experiments using quantified radical beams to quantify surface reactions in terms of sticking coefficients directly. It is shown that the reactivity of the hydrocarbon radicals depends strongly on the state of hybridization of the hydrocarbon growth precursor, and that the sticking coefficients for various hydrocarbon radicals are strongly influenced by the simultaneous interaction of several reactive species with the film surface. With the knowledge of these interaction mechanisms and the quantification of the corresponding cross sections, a better understanding of growth processes has become possible, ranging from the deposition of polycrystalline diamond in microwave discharges to the formation of re-deposited layers in fusion experiments.

Time Series UAV Image-Based Point Clouds for Landslide Progression Evaluation Applications

PubMed Central

Moussa, Adel; El-Sheimy, Naser; Habib, Ayman

2017-01-01

Landslides are major and constantly changing threats to urban landscapes and infrastructure. It is essential to detect and capture landslide changes regularly. Traditional methods for monitoring landslides are time-consuming, costly, dangerous, and the quality and quantity of the data is sometimes unable to meet the necessary requirements of geotechnical projects. This motivates the development of more automatic and efficient remote sensing approaches for landslide progression evaluation. Automatic change detection involving low-altitude unmanned aerial vehicle image-based point clouds, although proven, is relatively unexplored, and little research has been done in terms of accounting for volumetric changes. In this study, a methodology for automatically deriving change displacement rates, in a horizontal direction based on comparisons between extracted landslide scarps from multiple time periods, has been developed. Compared with the iterative closest projected point (ICPP) registration method, the developed method takes full advantage of automated geometric measuring, leading to fast processing. The proposed approach easily processes a large number of images from different epochs and enables the creation of registered image-based point clouds without the use of extensive ground control point information or further processing such as interpretation and image correlation. The produced results are promising for use in the field of landslide research. PMID:29057847

Time Series UAV Image-Based Point Clouds for Landslide Progression Evaluation Applications.

PubMed

Al-Rawabdeh, Abdulla; Moussa, Adel; Foroutan, Marzieh; El-Sheimy, Naser; Habib, Ayman

2017-10-18

Landslides are major and constantly changing threats to urban landscapes and infrastructure. It is essential to detect and capture landslide changes regularly. Traditional methods for monitoring landslides are time-consuming, costly, dangerous, and the quality and quantity of the data is sometimes unable to meet the necessary requirements of geotechnical projects. This motivates the development of more automatic and efficient remote sensing approaches for landslide progression evaluation. Automatic change detection involving low-altitude unmanned aerial vehicle image-based point clouds, although proven, is relatively unexplored, and little research has been done in terms of accounting for volumetric changes. In this study, a methodology for automatically deriving change displacement rates, in a horizontal direction based on comparisons between extracted landslide scarps from multiple time periods, has been developed. Compared with the iterative closest projected point (ICPP) registration method, the developed method takes full advantage of automated geometric measuring, leading to fast processing. The proposed approach easily processes a large number of images from different epochs and enables the creation of registered image-based point clouds without the use of extensive ground control point information or further processing such as interpretation and image correlation. The produced results are promising for use in the field of landslide research.

CADDIS Volume 2. Sources, Stressors and Responses: Dissolved Oxygen

EPA Pesticide Factsheets

Introduction to the dissolved oxygen module, when to list dissolved oxygen as a candidate cause, ways to measure dissolved oxygen, simple and detailed conceptual model diagrams for dissolved oxygen, references for the dissolved oxygen module.

CADDIS Volume 2. Sources, Stressors and Responses: Dissolved Oxygen - Simple Conceptual Diagram

EPA Pesticide Factsheets

Introduction to the dissolved oxygen module, when to list dissolved oxygen as a candidate cause, ways to measure dissolved oxygen, simple and detailed conceptual model diagrams for dissolved oxygen, references for the dissolved oxygen module.

CADDIS Volume 2. Sources, Stressors and Responses: Dissolved Oxygen - Detailed Conceptual Diagram

EPA Pesticide Factsheets

Introduction to the dissolved oxygen module, when to list dissolved oxygen as a candidate cause, ways to measure dissolved oxygen, simple and detailed conceptual model diagrams for dissolved oxygen, references for the dissolved oxygen module.

40 CFR 430.40 - Applicability; description of the dissolving sulfite subcategory.

Code of Federal Regulations, 2011 CFR

2011-07-01

... dissolving sulfite subcategory. 430.40 Section 430.40 Protection of Environment ENVIRONMENTAL PROTECTION... CATEGORY Dissolving Sulfite Subcategory § 430.40 Applicability; description of the dissolving sulfite... at dissolving sulfite mills. ...

40 CFR 430.40 - Applicability; description of the dissolving sulfite subcategory.

Code of Federal Regulations, 2010 CFR

2010-07-01

... dissolving sulfite subcategory. 430.40 Section 430.40 Protection of Environment ENVIRONMENTAL PROTECTION... CATEGORY Dissolving Sulfite Subcategory § 430.40 Applicability; description of the dissolving sulfite... at dissolving sulfite mills. ...

40 CFR 430.40 - Applicability; description of the dissolving sulfite subcategory.

Code of Federal Regulations, 2014 CFR

2014-07-01

... dissolving sulfite subcategory. 430.40 Section 430.40 Protection of Environment ENVIRONMENTAL PROTECTION... SOURCE CATEGORY Dissolving Sulfite Subcategory § 430.40 Applicability; description of the dissolving... production of pulp at dissolving sulfite mills. ...

40 CFR 430.40 - Applicability; description of the dissolving sulfite subcategory.

Code of Federal Regulations, 2012 CFR

2012-07-01

... dissolving sulfite subcategory. 430.40 Section 430.40 Protection of Environment ENVIRONMENTAL PROTECTION... SOURCE CATEGORY Dissolving Sulfite Subcategory § 430.40 Applicability; description of the dissolving... production of pulp at dissolving sulfite mills. ...

40 CFR 430.40 - Applicability; description of the dissolving sulfite subcategory.

Code of Federal Regulations, 2013 CFR

2013-07-01

... dissolving sulfite subcategory. 430.40 Section 430.40 Protection of Environment ENVIRONMENTAL PROTECTION... SOURCE CATEGORY Dissolving Sulfite Subcategory § 430.40 Applicability; description of the dissolving... production of pulp at dissolving sulfite mills. ...

40 CFR 430.10 - Applicability; description of the dissolving kraft subcategory.

Code of Federal Regulations, 2012 CFR

2012-07-01

... dissolving kraft subcategory. 430.10 Section 430.10 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY... CATEGORY Dissolving Kraft Subcategory § 430.10 Applicability; description of the dissolving kraft subcategory. The provisions of this subpart apply to discharges resulting from the production of dissolving...

40 CFR 430.10 - Applicability; description of the dissolving kraft subcategory.

Code of Federal Regulations, 2014 CFR

2014-07-01

... dissolving kraft subcategory. 430.10 Section 430.10 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY... CATEGORY Dissolving Kraft Subcategory § 430.10 Applicability; description of the dissolving kraft subcategory. The provisions of this subpart apply to discharges resulting from the production of dissolving...

40 CFR 430.10 - Applicability; description of the dissolving kraft subcategory.

Code of Federal Regulations, 2013 CFR

2013-07-01

... dissolving kraft subcategory. 430.10 Section 430.10 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY... CATEGORY Dissolving Kraft Subcategory § 430.10 Applicability; description of the dissolving kraft subcategory. The provisions of this subpart apply to discharges resulting from the production of dissolving...

Dissolved trace elements in a nitrogen-polluted river near to the Liaodong Bay in Northeast China.

PubMed

Bu, Hongmei; Song, Xianfang; Guo, Fen

2017-01-15

Dissolved trace element concentrations (Ba, Fe, Mn, Si, Sr, and Zn) were investigated in the Haicheng River near to the Liaodong Bay in Northeast China during 2010. Dissolved Ba, Fe, Mn, and Sr showed significant spatial variation, whereas dissolved Fe, Mn, and Zn displayed seasonal variations. Conditions such as water temperature, pH, and dissolved oxygen were found to have an important impact on redox reactions involving dissolved Ba, Fe, and Zn. Dissolved Fe and Mn concentrations were regulated by adsorption or desorption of Fe/Mn oxyhydroxides and the effects of organic carbon complexation on dissolved Ba and Sr were found to be significant. The sources of dissolved trace elements were found to be mainly from domestic sewage, industrial waste, agricultural surface runoff, and natural origin, with estimated seasonal and annual river fluxes established as important inputs of dissolved trace elements from the Haicheng River into the Liaodong Bay or Bohai Sea. Copyright © 2016 Elsevier Ltd. All rights reserved.

40 CFR 430.10 - Applicability; description of the dissolving kraft subcategory.

Code of Federal Regulations, 2011 CFR

2011-07-01

... dissolving kraft subcategory. 430.10 Section 430.10 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY... Dissolving Kraft Subcategory § 430.10 Applicability; description of the dissolving kraft subcategory. The provisions of this subpart apply to discharges resulting from the production of dissolving pulp at kraft...

40 CFR 430.10 - Applicability; description of the dissolving kraft subcategory.

Code of Federal Regulations, 2010 CFR

2010-07-01

... dissolving kraft subcategory. 430.10 Section 430.10 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY... Dissolving Kraft Subcategory § 430.10 Applicability; description of the dissolving kraft subcategory. The provisions of this subpart apply to discharges resulting from the production of dissolving pulp at kraft...

17 CFR 3.33 - Withdrawal from registration.

Code of Federal Regulations, 2012 CFR

2012-04-01

... customer, retail forex customer or option customer agreements, if any, have been terminated; (ii) That all customer, retail forex customer or option customer positions, if any, have been transferred on behalf of customers or option customers or closed; (iii) That all customer, retail forex customer or option customer...

Titanium deposition from ionic liquids - appropriate choice of electrolyte and precursor.

PubMed

Berger, Claudia A; Arkhipova, Maria; Farkas, Attila; Maas, Gerhard; Jacob, Timo

2016-02-14

In this study titanium isopropoxide was dissolved in 1-butyl-3-methyl-imidazolium bis(trifluoromethylsulfonyl)imide (BMITFSI) and further in a custom-made guanidinium-based ionic liquid (N11N11NpipGuaTFSI). Electrochemical investigations were carried out by means of cyclic voltammetry (CV) and the initial stages of metal deposition were followed by in situ scanning tunneling microscopy (STM). For BMITFSI we found one large cathodic reduction peak at a potential of -1.2 V vs. Pt, corresponding to the growth of monoatomic high islands. The obtained deposit was identified as elemental titanium by Auger Electron Spectroscopy (AES). Furthermore, we found a corresponding anodic peak at -0.3 V vs. Pt, which is associated with the dissolution of the islands. This observation leads to the assumption that titanium deposition from the imidazolium-based room-temperature ionic liquid (RTIL) proceeds in a one-step electron transfer. In contrast, for the guanidinium-based RTIL we found several peaks during titanium reduction and oxidation, which indicates a multi-step electron transfer in this alternative electrolyte.

Effect of various visible light photoinitiators on the polymerization and color of light-activated resins.

PubMed

Arikawa, Hiroyuki; Takahashi, Hideo; Kanie, Takahito; Ban, Seiji

2009-07-01

The purpose of this study was to investigate effects of various visible light photoinitiators on the polymerization efficiency and color of the light-activated resins. Four photoinitiators, including camphorquinone, phenylpropanedione, monoacrylphosphine oxide (TPO), and bisacrylphosphine oxide (Ir819), were used. Each photoinitiator was dissolved in a Bis-GMA and TEGDMA monomer mixture. Materials were polymerized using dental quartz-tungsten halogen lamp (QTH), plasma-ark lamp and blue LED light-curing units, and a custom-made violet LED light unit. The degree of monomer conversion and CIE L*a*b* color values of the resins were measured using a FTIR and spectral transmittance meter. The degree of monomer conversions of TPO- and Ir819-containing resins polymerized with the violet-LED unit were higher than camphorquinone-containing resin polymerized with the QTH light-curing unit. The lowest color values were observed for the TPO-containing resin. Our results indicate that the TPO photoinitiator and the violet-LED light unit may provide a useful and improved photopolymerization system for dental light-activated resins.

The route of liquid precursor to ZnO nanoparticles in premixed combustion spray pyrolysis

NASA Astrophysics Data System (ADS)

Widiyastuti, W.; Machmudah, Siti; Nurtono, Tantular; Winardi, Sugeng

2018-04-01

Zinc oxide nanoparticles had been successfully synthesized by premixed combustion spray pyrolysis. Zinc acetate was dissolved in distilled water was selected as a liquid precursor. Zinc nitrate was also used for comparison the effect of precursor type on the generated particles morphology and the crystallinity. The premixed combustion reaction used liquefied petroleum gas (LPG) mainly consisting of butane and propane as a fuel and compressed air used as an oxidizer. The liquid precursor was atomized using a custom two fluid nozzle to generate droplets. Then, the droplets were sprayed by the flow of air as a carrier gas into the premixed combustion reactor. The zinc precursor was decomposed to zinc oxide due to the high temperature as a result of combustion reaction inside the reactor resulting in nanoparticles formation. The particle size decreased with the increase of the fuel flow rate. In addition, it can be found that at the same flow rate of fuel, the particle size of zinc oxide synthesized using zinc nitrate is larger than that of the use of zinc acetate as a precursor.

27 CFR 19.455 - Dissolving of denaturants.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Dissolving of denaturants... Denaturation § 19.455 Dissolving of denaturants. Denaturants which are difficult to dissolve in spirits at... may be liquefied or dissolved in a small quantity of spirits or water in advance of their use in the...

17 CFR 3.33 - Withdrawal from registration.

Code of Federal Regulations, 2013 CFR

2013-04-01

... all customer, retail forex customer or option customer agreements, if any, have been terminated; (ii) That all customer, retail forex customer or option customer positions, if any, have been transferred on behalf of customers or option customers or closed; (iii) That all customer, retail forex customer or...

17 CFR 3.33 - Withdrawal from registration.

Code of Federal Regulations, 2014 CFR

2014-04-01

... all customer, retail forex customer or option customer agreements, if any, have been terminated; (ii) That all customer, retail forex customer or option customer positions, if any, have been transferred on behalf of customers or option customers or closed; (iii) That all customer, retail forex customer or...

40 CFR 430.00 - Applicability.

Code of Federal Regulations, 2012 CFR

2012-07-01

... subcategorization scheme Types of products covered in the subpart A Dissolving Kraft Dissolving pulp at kraft mills... unbleached kraft chemical recovery system (Va). D Dissolving Sulfite Pulp at dissolving sulfite mills for the...

40 CFR 430.00 - Applicability.

Code of Federal Regulations, 2014 CFR

2014-07-01

... subcategorization scheme Types of products covered in the subpart A Dissolving Kraft Dissolving pulp at kraft mills... unbleached kraft chemical recovery system (Va). D Dissolving Sulfite Pulp at dissolving sulfite mills for the...

40 CFR 430.00 - Applicability.

Code of Federal Regulations, 2013 CFR

2013-07-01

... subcategorization scheme Types of products covered in the subpart A Dissolving Kraft Dissolving pulp at kraft mills... unbleached kraft chemical recovery system (Va). D Dissolving Sulfite Pulp at dissolving sulfite mills for the...

17 CFR 3.33 - Withdrawal from registration.

Code of Federal Regulations, 2011 CFR

2011-04-01

... such activities: (i) That all customer, retail forex customer or option customer agreements, if any, have been terminated; (ii) That all customer, retail forex customer or option customer positions, if... customer, retail forex customer or option customer cash balances, securities, or other property, if any...

Dissolved-solids loads discharged from irrigated areas near Manila, Utah, May 2007-October 2012, and relation of loads to selected variables

USGS Publications Warehouse

Thiros, Susan A.; Gerner, Steven J.

2015-01-01

Irrigation improvements began to be implemented in 2007 to reduce dissolved-solids loads discharged from the MWSP area. The theoretical annual net dissolved-solids load where the cumulative NRCS calculated dissolved-solids load reduction is added to the net MWSP dissolved-solids load is what would be expected if there was no irrigation improvement in the area associated with the MWSP. The theoretical data points lie very near the baseline representing the pre-MWSP dissolved-solids load to canal streamflow relation. The proximity of the theoretical data points to the baseline shows that the NRCS calculations of reduction in dissolved-solids load are generally supported by the data collected during this study.

Dissolved-solids transport in surface water of the Muddy Creek Basin, Utah

USGS Publications Warehouse

Gerner, Steven J.

2008-01-01

Muddy Creek is located in the southeastern part of central Utah and is a tributary of the Dirty Devil River, which, in turn, is a tributary of the Colorado River. Dissolved solids transported from the Muddy Creek Basin may be stored in the lower Dirty Devil River Basin, but are eventually discharged to the Colorado River and impact downstream water users. This study used selected dissolved-solids measurements made by various local, State, and Federal agencies from the 1970s through 2006, and additional dissolved-solids data that were collected by the U.S. Geological Survey during April 2004 through November 2006, to compute dissolved-solids loads, determine the distribution of dissolved-solids concentrations, and identify trends in dissolved-solids concentration in surface water of the Muddy Creek Basin. The dissolved-solids concentration values measured in water samples collected from Muddy Creek during April 2004 through October 2006 ranged from 385 milligrams per liter (mg/L) to 5,950 mg/L. The highest dissolved-solids concentration values measured in the study area were in water samples collected at sites in South Salt Wash (27,000 mg/L) and Salt Wash (4,940 to 6,780 mg/L). The mean annual dissolved-solids load in Muddy Creek for the periods October 1976 to September 1980 and October 2005 to September 2006 was smallest at a site near the headwaters (9,670 tons per year [tons/yr]) and largest at a site at the mouth (68,700 tons/yr). For this period, the mean annual yield of dissolved solids from the Muddy Creek Basin was 44 tons per square mile. During October 2005 to September 2006, direct runoff transported as much as 45 percent of the annual dissolved-solids load at the mouth of Muddy Creek. A storm that occurred during October 5?7, 2006 resulted in a peak streamflow at the mouth of Muddy Creek of 7,150 cubic feet per second (ft3/s) and the transport of an estimated 35,000 tons of dissolved solids, which is about 51 percent of the average annual dissolved-solids load at the mouth of Muddy Creek. A significant downward trend in dissolved-solids concentrations from 1973 to 2006 was determined for Muddy Creek at a site just downstream of that portion of the basin containing agricultural land. Dissolved-solids concentrations decreased about 2.1 percent per year; however, the rate of change was a decrease of 1.8 percent per year when dissolved-solids concentrations were adjusted for flow.

Energy optimization system

DOEpatents

Zhou, Zhi; de Bedout, Juan Manuel; Kern, John Michael; Biyik, Emrah; Chandra, Ramu Sharat

2013-01-22

A system for optimizing customer utility usage in a utility network of customer sites, each having one or more utility devices, where customer site is communicated between each of the customer sites and an optimization server having software for optimizing customer utility usage over one or more networks, including private and public networks. A customer site model for each of the customer sites is generated based upon the customer site information, and the customer utility usage is optimized based upon the customer site information and the customer site model. The optimization server can be hosted by an external source or within the customer site. In addition, the optimization processing can be partitioned between the customer site and an external source.

Knowledge and understanding of dissolved solids in the Rio Grande–San Acacia, New Mexico, to Fort Quitman, Texas, and plan for future studies and monitoring

USGS Publications Warehouse

Moyer, Douglas; Anderholm, Scott K.; Hogan, James F.; Phillips, Fred M.; Hibbs, Barry J.; Witcher, James C.; Matherne, Anne Marie; Falk, Sarah E.

2013-01-01

-Focused Hydrogeology Studies at Inflow Sources: Map dissolved-solids concentrations in the Rio Grande and underlying alluvial aquifer; perform hydrogeologic characterization of subsurface areas containing unusually high concentrations of dissolved solids. -Modeling of Dissolved Solids: Develop models to simulate the transport and storage of dissolved solids in both surface-water and groundwater systems.

Predicting the Fate and Effects of Resuspended Metal Contaminated Sediments

DTIC Science & Technology

2015-12-23

force on the sediment. Over the course of the experiment, dissolved and particulate metal concentrations, dissolved oxygen , temperature , turbidity, pH...dissolved oxygen , and temperature . A 16-hour multiple resuspension was also implemented in the SeFEC, intended to replicate intermittent ship traffic...was sampled at the end of hours 4, 8, 12, and 16. Samples were analyzed for: dissolved metals, pH, dissolved oxygen , and temperature (three

Total dissolved gas, barometric pressure, and water temperature data, lower Columbia River, Oregon and Washington, 1996

USGS Publications Warehouse

Tanner, Dwight Q.; Harrison, Howard E.; McKenzie, Stuart W.

1996-01-01

Increased levels of total dissolved gas pressure can cause gas-bubble trauma in fish downstream from dams on the Columbia River. In cooperation with the U.S. Army Corps of Engineers, the U.S. Geological Survey collected data on total dissolved gas pressure, barometric pressure, water temperature, and dissolved oxygen pressure at 11 stations on the lower Columbia River from the John Day forebay (river mile 215.6) to Wauna Mill (river mile 41.9) from March to September 1996. Methods of data collection, review, and processing are described in this report. Summaries of daily minimum, maximum, and mean hourly values are presented for total dissolved gas pressure, barometric pressure, and water temperature. Hourly values for these parameters are presented graphically. Dissolved oxygen data are not presented in this report because the quality-control data show that the data have poor precision and high bias. Suggested changes to monitoring procedures for future studies include (1) improved calibration procedures for total dissolved gas and dissolved oxygen to better define accuracy at elevated levels of supersaturation and (2) equipping dissolved oxygen sensors with stirrers because river velocities at the shoreline monitoring stations probably cannot maintain an adequate flow of water across the membrane surface of the dissolved oxygen sensor.

Identification with the retail organization and customer-perceived employee similarity: effects on customer spending.

PubMed

Netemeyer, Richard G; Heilman, Carrie M; Maxham, James G

2012-09-01

Two constructs important to academicians and managers are the degree to which employees and customers identify with an organization, employee organizational identification (employee OI) and customer-company identification (customer identification), respectively. This research examines the effects of these identification constructs and the related construct of customer perceived similarity to employees on customer spending. Via a 1-year multilevel study of 12,047 customers and 1,464 store employees (sales associates) covering 212 stores of a specialty apparel retailer, our study contributes to the literature in 2 critical ways. First, we expand the theoretical network of employee OI and customer identification by examining the related construct of a customer's perceived similarity to store employees. We examine the incremental (not fully mediated) main and interaction effects of customer-perceived similarity to employees and employee OI on customer spending. Second, we examine the effect of customer identification on customer spending relative to the effect of customer satisfaction on customer spending. Thus, our study also contributes by demonstrating a potential complementary route to achieve customer spending (customer identification), a route that may be more readily affected by management than the efforts required for a sustained increase in customer satisfaction. Implications for academics and managers are offered.

77 FR 55515 - Self-Regulatory Organizations; Chicago Board Options Exchange, Incorporated; Notice of Filing and...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-09-10

.... See pages 19 [sic] and 20 [sic] to Exhibit 5. Customer, Professional Customer and Voluntary Professional Customer: $0.80 per contract for customer, professional customer and voluntary professional customer transactions.\\6\\ The Exchange notes that the customer, professional customer and voluntary...

Method to Estimate the Dissolved Air Content in Hydraulic Fluid

NASA Technical Reports Server (NTRS)

Hauser, Daniel M.

2011-01-01

In order to verify the air content in hydraulic fluid, an instrument was needed to measure the dissolved air content before the fluid was loaded into the system. The instrument also needed to measure the dissolved air content in situ and in real time during the de-aeration process. The current methods used to measure the dissolved air content require the fluid to be drawn from the hydraulic system, and additional offline laboratory processing time is involved. During laboratory processing, there is a potential for contamination to occur, especially when subsaturated fluid is to be analyzed. A new method measures the amount of dissolved air in hydraulic fluid through the use of a dissolved oxygen meter. The device measures the dissolved air content through an in situ, real-time process that requires no additional offline laboratory processing time. The method utilizes an instrument that measures the partial pressure of oxygen in the hydraulic fluid. By using a standardized calculation procedure that relates the oxygen partial pressure to the volume of dissolved air in solution, the dissolved air content is estimated. The technique employs luminescent quenching technology to determine the partial pressure of oxygen in the hydraulic fluid. An estimated Henry s law coefficient for oxygen and nitrogen in hydraulic fluid is calculated using a standard method to estimate the solubility of gases in lubricants. The amount of dissolved oxygen in the hydraulic fluid is estimated using the Henry s solubility coefficient and the measured partial pressure of oxygen in solution. The amount of dissolved nitrogen that is in solution is estimated by assuming that the ratio of dissolved nitrogen to dissolved oxygen is equal to the ratio of the gas solubility of nitrogen to oxygen at atmospheric pressure and temperature. The technique was performed at atmospheric pressure and room temperature. The technique could be theoretically carried out at higher pressures and elevated temperatures.

Analysis of maximum allowable fragment heights during dissolution of high flux isotope reactor fuel in an h-canyon dissolver

DOE Office of Scientific and Technical Information (OSTI.GOV)

Daniel, G.; Rudisill, T.

2017-07-17

As part of the Spent Nuclear Fuel (SNF) processing campaign, H-Canyon is planning to begin dissolving High Flux Isotope Reactor (HFIR) fuel in late FY17 or early FY18. Each HFIR fuel core contains inner and outer fuel elements which were fabricated from uranium oxide (U 3O 8) dispersed in a continuous Al phase using traditional powder metallurgy techniques. Fuels fabricated in this manner, like other SNF’s processed in H-Canyon, dissolve by the same general mechanisms with similar gas generation rates and the production of H 2. The HFIR fuel cores will be dissolved using a flowsheet developed by the Savannahmore » River National Laboratory (SRNL) in either the 6.4D or 6.1D dissolver using a unique insert. Multiple cores will be charged to the same dissolver solution maximizing the concentration of dissolved Al. The recovered U will be down-blended into low-enriched U for subsequent use as commercial reactor fuel. During the development of the HFIR fuel dissolution flowsheet, the cycle time for the initial core was estimated at 28 to 40 h. Once the cycle is complete, H-Canyon personnel will open the dissolver and probe the HFIR insert wells to determine the height of any fuel fragments which did not dissolve. Before the next core can be charged to the dissolver, an analysis of the potential for H 2 gas generation must show that the combined surface area of the fuel fragments and the subsequent core will not generate H 2 concentrations in the dissolver offgas which exceeds 60% of the lower flammability limit (LFL) of H 2 at 200 °C. The objective of this study is to identify the maximum fuel fragment height as a function of the Al concentration in the dissolving solution which will provide criteria for charging successive HFIR cores to an H-Canyon dissolver.« less

Application and evaluation of scale dissolver treatments

DOE Office of Scientific and Technical Information (OSTI.GOV)

Fielder, G.D.

1994-12-31

In order to provide an improved basis for the design of barium sulfate scale dissolver treatments both laboratory testing and monitoring of field applications were carried out. The deleterious effects of mixing produced water with dissolver prior to contacting scale are shown. Increasing total dissolved solids (TDS) levels can reduce dissolution depending upon temperature. Precomplexation with divalent cations reduces the capacity of the dissolver to solubilize solid scales. Magnesium may adversely affect dissolver performance at elevated temperatures. Several oil and gas wells were closely monitored during initial flowback after treatment. Samples were collected on a frequent basis and analyzed formore » pH, dissolver content, chlorides and various cations. The resulting data were used to construct flowback profiles for evaluation of the treatments. Evidence of scale dissolution is presented. The presence of an incompatible flush brine was discovered in one case and possible reverse order of addition of preflush and dissolver in another. The importance of establishing and following treatment procedures is briefly discussed.« less

Theoretical technique for predicting the cumulative impact of iron and manganese oxidation in streams receiving discharge from coal mines

USGS Publications Warehouse

Bobay, Keith E.

1986-01-01

Two U.S. Geological Survey computer programs are modified and linked to predict the cumulative impact of iron and manganese oxidation in coal-mine discharge water on the dissolved chemical quality of a receiving stream. The coupled programs calculate the changes in dissolved iron, dissolved manganese, and dissolved oxygen concentrations; alkalinity; and, pH of surface water downstream from the point of discharge. First, the one-dimensional, stead-state stream, water quality program uses a dissolved oxygen model to calculate the changes in concentration of elements as a function of the chemical reaction rates and time-of-travel. Second, a program (PHREEQE) combining pH, reduction-oxidation potential, and equilibrium equations uses an aqueous-ion association model to determine the saturation indices and to calculate pH; it then mixes the discharge with a receiving stream. The kinetic processes of the first program dominate the system, whereas the equilibrium thermodynamics of the second define the limits of the reactions. A comprehensive test of the technique was not possible because a complete set of data was unavailable. However, the cumulative impact of representative discharges from several coal mines on stream quality in a small watershed in southwestern Indiana was simulated to illustrate the operation of the technique and to determine its sensitivity to changes in physical, chemical, and kinetic parameters. Mine discharges averaged 2 cu ft/sec, with a pH of 6.0, and concentrations of 7.0 mg/L dissolved iron, 4.0 mg/L dissolved manganese, and 8.08 mg/L dissolved oxygen. The receiving stream discharge was 2 cu ft/sec, with a pH of 7.0, and concentrations of 0.1 mg/L dissolved iron, 0.1 mg/L dissolved manganese, and 8.70 mg/L dissolved oxygen. Results of the simulations indicated the following cumulative impact on the receiving stream from five discharges as compared with the effect from one discharge: 0.30 unit decrease in pH, 1.82 mg/L increase in dissolved iron, 1.50 mg/L increase in dissolved manganese, and 0.24 mg/L decrease in dissolved oxygen concentration.

17 CFR 1.36 - Record of securities and property received from customers and option customers.

Code of Federal Regulations, 2012 CFR

2012-04-01

... of all securities and property received from customers, retail forex customers or option customers in lieu of money to margin, purchase, guarantee, or secure the commodity, retail forex or commodity option transactions of such customers, retail forex customers or option customers. Such record shall show separately...

17 CFR 1.36 - Record of securities and property received from customers and option customers.

Code of Federal Regulations, 2011 CFR

2011-04-01

... of all securities and property received from customers, retail forex customers or option customers in lieu of money to margin, purchase, guarantee, or secure the commodity, retail forex or commodity option transactions of such customers, retail forex customers or option customers. Such record shall show separately...

Water quality and processes affecting dissolved oxygen concentrations in the Blackwater River, Canaan Valley, West Virginia

USGS Publications Warehouse

Waldron, M.C.; Wiley, J.B.

1996-01-01

The water quality and environmental processes affecting dissolved oxygen were determined for the Blackwater River in Canaan Valley, West Virginia. Canaan Valley is oval-shaped (14 miles by 5 miles) and is located in the Allegheny Mountains at an average elevation of 3,200 feet above sea level. Tourism, population, and real estate development have increased in the past two decades. Most streams in Canaan Valley are a dilute calcium magnesium bicarbonate-type water. Streamwater typicaly was soft and low in alkalinity and dissolved solids. Maximum values for specific conductance, hardness, alkalinity, and dissolved solids occurred during low-flow periods when streamflow was at or near baseflow. Dissolved oxygen concentrations are most sensitive to processes affecting the rate of reaeration. The reaeration is affected by solubility (atmospheric pressure, water temperature, humidity, and cloud cover) and processes that determine stream turbulence (stream depth, width, velocity, and roughness). In the headwaters, photosynthetic dissolved oxygen production by benthic algae can result in supersaturated dissolved oxygen concentrations. In beaver pools, dissolved oxygen consumption from sediment oxygen demand and carbonaceous biochemical oxygen demand can result in dissolved oxygen deficits.

Characteristics and source identification of dissolved trace elements in the Jinshui River of the South Qinling Mts., China.

PubMed

Bu, Hongmei; Wang, Weibo; Song, Xianfang; Zhang, Quanfa

2015-09-01

Dissolved trace elements and physiochemical parameters were analyzed to investigate their physicochemical characteristics and identify their sources at 12 sampling sites of the Jinshui River in the South Qinling Mts., China from October 2006 to November 2008. The two-factor ANOVA indicated significant temporal variations of the dissolved Cu, Fe, Sr, Si, and V (p < 0.001 or p < 0.05). With the exception of Sr (p < 0.001), no significant spatial variations were found. Distributions and concentrations of the dissolved trace elements displayed that dissolved Cu, Fe, Sr, Si, V, and Cr were originated from chemical weathering and leaching from the soil and bedrock. Dissolved Cu, Fe, Sr, As, and Si were also from anthropogenic inputs (farming and domestic effluents). Correlation and regression analysis showed that the chemical and physical processes of dissolved Cu was influenced by water temperature and dissolved oxygen (DO) to some degree. Dissolved Fe and Sr were affected by colloid destabilization or sedimentary inputs. Concentrations of dissolved Si were slightly controlled by biological uptake. Principal component analysis confirmed that Fe, Sr, and V resulted from domestic effluents, agricultural runoff, and confluence, whereas As, Cu, and Si were from agricultural activities, and Cr and Zn through natural processes. The research results provide a reference for ecological restoration and protection of the river environment in the Qinling Mts., China.

A Dissolved Oxygen Threshold for Shifts in Bacterial Community Structure in a Seasonally Hypoxic Estuary.

PubMed

Spietz, Rachel L; Williams, Cheryl M; Rocap, Gabrielle; Horner-Devine, M Claire

2015-01-01

Pelagic ecosystems can become depleted of dissolved oxygen as a result of both natural processes and anthropogenic effects. As dissolved oxygen concentration decreases, energy shifts from macrofauna to microorganisms, which persist in these hypoxic zones. Oxygen-limited regions are rapidly expanding globally; however, patterns of microbial communities associated with dissolved oxygen gradients are not yet well understood. To assess the effects of decreasing dissolved oxygen on bacteria, we examined shifts in bacterial community structure over space and time in Hood Canal, Washington, USA-a glacial fjord-like water body that experiences seasonal low dissolved oxygen levels known to be detrimental to fish and other marine organisms. We found a strong negative association between bacterial richness and dissolved oxygen. Bacterial community composition across all samples was also strongly associated with the dissolved oxygen gradient, and significant changes in bacterial community composition occurred at a dissolved oxygen concentration between 5.18 and 7.12 mg O2 L(-1). This threshold value of dissolved oxygen is higher than classic definitions of hypoxia (<2.0 mg O2 L(-1)), suggesting that changes in bacterial communities may precede the detrimental effects on ecologically and economically important macrofauna. Furthermore, bacterial taxa responsible for driving whole community changes across the oxygen gradient are commonly detected in other oxygen-stressed ecosystems, suggesting that the patterns we uncovered in Hood Canal may be relevant in other low oxygen ecosystems.

Customer Loyalty and Customer Relationship Management

NASA Astrophysics Data System (ADS)

Zhang, Pengwei; Li, Min; Jiao, Xiaojing; Zhou, Ruijin

The contemporary company attaches great importance to marketing relationship and customer relations is the core of this relationship. Further, customer satisfaction and loyalty is the core of the customer relationship management. Sometimes, high customer satisfaction causes low profit because enterprises do not realize that strengthening the loyalty of the aimed customer is the key of customer relationship management.

Investigating Customers' Experiences with Their Financial Services Customer Education Programs as It Impacts Customer Loyalty to the Financial Firm

ERIC Educational Resources Information Center

Islam, Kaliym A.

2017-01-01

The problem addressed in this study was that customer education programs are intended to strengthen customer loyalty; however, research on the effects of customer education on customer loyalty remains insufficient. This phenomenological study investigated how the lived experiences of customers' participating in financial services' customer…

Incinerator ash dissolution model for the system: Plutonium, nitric acid and hydrofluoric acid

DOE Office of Scientific and Technical Information (OSTI.GOV)

Brown, E V

1988-06-01

This research accomplished two goals. The first was to develop a computer program to simulate a cascade dissolver system. This program would be used to predict the bulk rate of dissolution in incinerator ash. The other goal was to verify the model in a single-stage dissolver system using Dy/sub 2/O/sub 3/. PuO/sub 2/ (and all of the species in the incinerator ash) was assumed to exist as spherical particles. A model was used to calculate the bulk rate of plutonium oxide dissolution using fluoride as a catalyst. Once the bulk rate of PuO/sub 2/ dissolution and the dissolution rate ofmore » all soluble species were calculated, mass and energy balances were written. A computer program simulating the cascade dissolver system was then developed. Tests were conducted on a single-stage dissolver. A simulated incinerator ash mixture was made and added to the dissolver. CaF/sub 2/ was added to the mixture as a catalyst. A 9M HNO/sub 3/ solution was pumped into the dissolver system. Samples of the dissolver effluent were analyzed for dissolved and F concentrations. The computer program proved satisfactory in predicting the F concentrations in the dissolver effluent. The experimental sparge air flow rate was predicted to within 5.5%. The experimental percentage of solids dissolved (51.34%) compared favorably to the percentage of incinerator ash dissolved (47%) in previous work. No general conclusions on model verification could be reached. 56 refs., 11 figs., 24 tabs.« less

7 CFR 760.115 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 7 2010-01-01 2010-01-01 false Deceased individuals or dissolved entities. 760.115... Agricultural Disaster Assistance Programs § 760.115 Deceased individuals or dissolved entities. (a) Payments... or is a dissolved entity if a representative, who currently has authority to enter into a contract...

7 CFR 760.115 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 7 Agriculture 7 2012-01-01 2012-01-01 false Deceased individuals or dissolved entities. 760.115... Agricultural Disaster Assistance Programs § 760.115 Deceased individuals or dissolved entities. (a) Payments... or is a dissolved entity if a representative, who currently has authority to enter into a contract...

7 CFR 760.115 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 7 Agriculture 7 2013-01-01 2013-01-01 false Deceased individuals or dissolved entities. 760.115... Agricultural Disaster Assistance Programs § 760.115 Deceased individuals or dissolved entities. (a) Payments... or is a dissolved entity if a representative, who currently has authority to enter into a contract...

7 CFR 760.115 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2014 CFR

2014-01-01

... 7 Agriculture 7 2014-01-01 2014-01-01 false Deceased individuals or dissolved entities. 760.115... Agricultural Disaster Assistance Programs § 760.115 Deceased individuals or dissolved entities. (a) Payments... or is a dissolved entity if a representative, who currently has authority to enter into a contract...

7 CFR 760.115 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2011 CFR

2011-01-01

... 7 Agriculture 7 2011-01-01 2011-01-01 false Deceased individuals or dissolved entities. 760.115... Agricultural Disaster Assistance Programs § 760.115 Deceased individuals or dissolved entities. (a) Payments... or is a dissolved entity if a representative, who currently has authority to enter into a contract...

Soluble organic nutrient fluxes

Treesearch

Robert G. Qualls; Bruce L. Haines; Wayne Swank

2014-01-01

Our objectives in this study were (i) compare fluxes of the dissolved organic nutrients dissolved organic carbon (DOC), DON, and dissolved organic phosphorus (DOP) in a clearcut area and an adjacent mature reference area. (ii) determine whether concentrations of dissolved organic nutrients or inorganic nutrients were greater in clearcut areas than in reference areas,...

I want products my own way, but which way? The effects of different product categories and cues on customer responses to Web-based customizations.

PubMed

Chang, Chia-Chi; Chen, Hui-Yun

2009-02-01

Mass customization is a strategy that has been adopted by companies to tailor their products in order to match customer needs more precisely. Therefore, to fully capture the value of mass customization, it is crucial to explore how customers react to mass customization. In previous studies, an implied premise has been that consumers are keen to embrace customized products, and this assumption has also been treated by firms as a prerequisite for successful mass customization strategies. However, an undesirable complexity may result from difficult configuration processes that may intimidate and confuse some customers. Hence, this study explores strategies that marketers can employ to facilitate the customization process. Specifically, this study investigates how to enhance customer satisfaction and purchase decision toward customized products by providing cues compatible with the product category. It is hypothesized that for search products, customers rely more on intrinsic cues when making configuration decisions. On the other hand, for experience products, customers perceive extrinsic cues to be more valuable in assisting them to make configuration decisions. The results suggest that consumers tend to respond more favorably toward customized search products when intrinsic cues are provided than when extrinsic or irrelevant ones are provided. In contrast, when customizing experience products, customers tend to depend more on extrinsic cues than on intrinsic or irrelevant ones.

An empirical research on customer satisfaction study: a consideration of different levels of performance.

PubMed

Lee, Yu-Cheng; Wang, Yu-Che; Lu, Shu-Chiung; Hsieh, Yi-Fang; Chien, Chih-Hung; Tsai, Sang-Bing; Dong, Weiwei

2016-01-01

Customer satisfaction is the key factor for successful and depends highly on the behaviors of frontline service providers. Customers should be managed as assets, and that customers vary in their needs, preferences, and buying behavior. This study applied the Taiwan Customer Satisfaction Index model to a tourism factory to analyze customer satisfaction and loyalty. We surveyed 242 customers served by one tourism factory organizations in Taiwan. A partial least squares was performed to analyze and test the theoretical model. The results show that perceived quality had the greatest influence on the customer satisfaction for satisfied and dissatisfied customers. In addition, in terms of customer loyalty, the customer satisfaction is more important than image for satisfied and dissatisfied customers. The contribution of this paper is to propose two satisfaction levels of CSI models for analyzing customer satisfaction and loyalty, thereby helping tourism factory managers improve customer satisfaction effectively. Compared with traditional techniques, we believe that our method is more appropriate for making decisions about allocating resources and for assisting managers in establishing appropriate priorities in customer satisfaction management.

The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals.

PubMed

Rahmani, Zienolabedin; Ranjbar, Mansour; Gara, Ali Asgar Nadi; Gorji, Mohammad Ali Heidari

2017-06-01

Healthcare providers are competitive, owing to heightened customers' awareness and expectations of health care services. The aim of this study was to determine the relationship between customer value creation and loyalty with mediator trust and customer satisfaction. This is a cross sectional survey study. Participants were 196 patients referred to private hospitals in Sari city, Iran from May to June 2014 which were selected by convenience sampling method. Data were collected using questionnaires. Data were analyzed using the structural equation modeling software Smart PLS. The results revealed a relationship between customer value creation and customer loyalty in a Sari city private hospital, and customer satisfaction and trust, mediate the relationship between customer value creation and customer loyalty. The results also revealed significant positive relationship between customer satisfaction and trust (p=0.000 r=0.585). customer satisfaction and trust mediate the relationship between customer value creation and customer loyalty.

Raw liquid waste treatment process

NASA Technical Reports Server (NTRS)

Humphrey, Marshall F. (Inventor)

1980-01-01

A raw sewage treatment process is disclosed in which substantially all the non-dissolved matter, which is suspended in the sewage water is first separated from the water, in which at least organic matter is dissolved. The non-dissolved material is pyrolyzed to form an activated carbon and ash material without the addition of any conditioning agents. The activated carbon and ash material is added to the water from which the non-dissolved matter was removed. The activated carbon and ash material absorbs organic matter and heavy metal ions, it is believed, are dissolved in the water and is thereafter supplied in a counter current flow direction and combined with the incoming raw sewage to facilitate the separation of the non-dissolved settleable materials from the sewage water. The used carbon and ash material together with the non-dissolved matter which was separated from the sewage water are pyrolyzed to form the activated carbon and ash material.

Raw Liquid Waste Treatment System and Process

NASA Technical Reports Server (NTRS)

Humphrey, M. F. (Inventor)

1974-01-01

A raw sewage treatment process is disclosed in which substantially all the non-dissolved matter, suspended in the sewage water is first separated from the water, in which at least organic matter remains dissolved. The non-dissolved material is pyrolyzed to form an activated carbon and ash material without the addition of any conditioning agents. The activated carbon and ash material is added to the water from which the non-dissolved matter was removed. The activated carbon and ash material adsorbs the organic matter dissolved in the water and is thereafter supplied in a counter flow direction and combined with the incoming raw sewage to at least facilitate the separation of the non-dissolved settleable materials from the sewage water. Carbon and ash material together with the non-dissolved matter which was separated from the sewage water are pyrolyzed to form the activated carbon and ash material.

Prediction model of dissolved oxygen in ponds based on ELM neural network

NASA Astrophysics Data System (ADS)

Li, Xinfei; Ai, Jiaoyan; Lin, Chunhuan; Guan, Haibin

2018-02-01

Dissolved oxygen in ponds is affected by many factors, and its distribution is unbalanced. In this paper, in order to improve the imbalance of dissolved oxygen distribution more effectively, the dissolved oxygen prediction model of Extreme Learning Machine (ELM) intelligent algorithm is established, based on the method of improving dissolved oxygen distribution by artificial push flow. Select the Lake Jing of Guangxi University as the experimental area. Using the model to predict the dissolved oxygen concentration of different voltage pumps, the results show that the ELM prediction accuracy is higher than the BP algorithm, and its mean square error is MSEELM=0.0394, the correlation coefficient RELM=0.9823. The prediction results of the 24V voltage pump push flow show that the discrete prediction curve can approximate the measured values well. The model can provide the basis for the artificial improvement of the dissolved oxygen distribution decision.

An analysis of un-dissolved powders of instant powdered soup by using ultrasonographic image

NASA Astrophysics Data System (ADS)

Kawaai, Yukinori; Kato, Kunihito; Yamamoto, Kazuhiko; Kasamatsu, Chinatsu

2008-11-01

Nowadays, there are many instant powdered soups around us. When we make instant powdered soup, sometimes we cannot dissolve powders perfectly. Food manufacturers want to improve this problem in order to make better products. Therefore, they have to measure the state and volume of un-dissolved powders. Earlier methods for analyzing removed the un-dissolved powders from the container, the state of the un-dissolved power was changed. Our research using ultrasonographic image can measure the state of un-dissolved powders with no change by taking cross sections of the soup. We then make 3D soup model from these cross sections of soup. Therefore we can observe the inside of soup that we do not have ever seen. We construct accurate 3D model. We can visualize the state and volume of un-dissolved powders with analyzing the 3D soup models.

7 CFR 760.908 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 7 Agriculture 7 2010-01-01 2010-01-01 false Deceased individuals or dissolved entities. 760.908... § 760.908 Deceased individuals or dissolved entities. (a) Payments may be made for eligible losses suffered by an eligible participant who is now a deceased individual or is a dissolved entity if a...

7 CFR 1413.113 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2011 CFR

2011-01-01

... 7 Agriculture 10 2011-01-01 2011-01-01 false Deceased individuals or dissolved entities. 1413.113... PROGRAMS Durum Wheat Quality Program § 1413.113 Deceased individuals or dissolved entities. (a) Payment may... individual or is a dissolved entity if a representative who currently has authority to enter into a contract...

7 CFR 760.908 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 7 Agriculture 7 2013-01-01 2013-01-01 false Deceased individuals or dissolved entities. 760.908... § 760.908 Deceased individuals or dissolved entities. (a) Payments may be made for eligible losses suffered by an eligible participant who is now a deceased individual or is a dissolved entity if a...

7 CFR 1413.113 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 7 Agriculture 10 2012-01-01 2012-01-01 false Deceased individuals or dissolved entities. 1413.113... PROGRAMS Durum Wheat Quality Program § 1413.113 Deceased individuals or dissolved entities. (a) Payment may... individual or is a dissolved entity if a representative who currently has authority to enter into a contract...

7 CFR 760.908 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 7 Agriculture 7 2012-01-01 2012-01-01 false Deceased individuals or dissolved entities. 760.908... § 760.908 Deceased individuals or dissolved entities. (a) Payments may be made for eligible losses suffered by an eligible participant who is now a deceased individual or is a dissolved entity if a...

7 CFR 1413.113 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 7 Agriculture 10 2013-01-01 2013-01-01 false Deceased individuals or dissolved entities. 1413.113... PROGRAMS Durum Wheat Quality Program § 1413.113 Deceased individuals or dissolved entities. (a) Payment may... individual or is a dissolved entity if a representative who currently has authority to enter into a contract...

7 CFR 760.908 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2014 CFR

2014-01-01

... 7 Agriculture 7 2014-01-01 2014-01-01 false Deceased individuals or dissolved entities. 760.908... § 760.908 Deceased individuals or dissolved entities. (a) Payments may be made for eligible losses suffered by an eligible participant who is now a deceased individual or is a dissolved entity if a...

7 CFR 1413.113 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2014 CFR

2014-01-01

... 7 Agriculture 10 2014-01-01 2014-01-01 false Deceased individuals or dissolved entities. 1413.113... PROGRAMS Durum Wheat Quality Program § 1413.113 Deceased individuals or dissolved entities. (a) Payment may... individual or is a dissolved entity if a representative who currently has authority to enter into a contract...

7 CFR 760.908 - Deceased individuals or dissolved entities.

Code of Federal Regulations, 2011 CFR

2011-01-01

... 7 Agriculture 7 2011-01-01 2011-01-01 false Deceased individuals or dissolved entities. 760.908... § 760.908 Deceased individuals or dissolved entities. (a) Payments may be made for eligible losses suffered by an eligible participant who is now a deceased individual or is a dissolved entity if a...

Exoenzyme activities as indicators of dissolved organic matter composition in the hyporheic zone of a floodplain river

Treesearch

Sandra M. Clinton; Rick T. Edwards; Stuart E.G. Findlay

2010-01-01

We measured the hyporheic microbial exoenzyme activities in a floodplain river to determine whether dissolved organic matter (DOM) bioavailability varied with overlying riparian vegetation patch structure or position along flowpaths. Particulate organic matter (POM), dissolved organic carbon (DOC), dissolved oxygen (DO), electrical conductivity and temperature were...

Biochemical Oxygen Demand and Dissolved Oxygen. Training Module 5.105.2.77.

ERIC Educational Resources Information Center

Kirkwood Community Coll., Cedar Rapids, IA.

This document is an instructional module package prepared in objective form for use by an instructor familiar with the azide modification of the Winkler dissolved oxygen test and the electronic dissolved oxygen meter test procedures for determining the dissolved oxygen and the biochemical oxygen demand of a wastewater sample. Included are…

[Flow injection-spectrophotometric determination of total dissolved nitrogen in seawater based on quantificational solenoid valves].

PubMed

Han, Bin; Cao, Lei; Zheng, Li; Zang, Jia-ye; Wang, Xiao-ru

2012-01-01

Using three pipe clamp solenoid valves to replace the traditional six-port valve for sample quota, a set of multi-channel flow injection analyzer was designed in the present paper. The authors optimized optimum instrumental testing condition, and realized determination and analysis of total dissolved nitrogen in seawaters. The construction of apparatus is simple and it has the potential to be used for analysis of total dissolved nitrogen. The sample throughput of total dissolved nitrogen was 27 samples per hour. The linear range of total dissolved nitrogen was 50.0-1 000.0 microgN x L(-3) (r > or = 0.999). The detection limit was 7.6 microgN x L(-3). The recovery of total dissolved nitrogen was 87.3%-107.2%. The relative standard deviation for total dissolved nitrogen was 1.35%-6.32% (n = 6). After the t-test analysis, it does not have the significance difference between this method and national standard method. It is suitable for fast analysis of total dissolved nitrogen in seawater.

A linear solvation energy relationship model of organic chemical partitioning to dissolved organic carbon.

PubMed

Kipka, Undine; Di Toro, Dominic M

2011-09-01

Predicting the association of contaminants with both particulate and dissolved organic matter is critical in determining the fate and bioavailability of chemicals in environmental risk assessment. To date, the association of a contaminant to particulate organic matter is considered in many multimedia transport models, but the effect of dissolved organic matter is typically ignored due to a lack of either reliable models or experimental data. The partition coefficient to dissolved organic carbon (K(DOC)) may be used to estimate the fraction of a contaminant that is associated with dissolved organic matter. Models relating K(DOC) to the octanol-water partition coefficient (K(OW)) have not been successful for many types of dissolved organic carbon in the environment. Instead, linear solvation energy relationships are proposed to model the association of chemicals with dissolved organic matter. However, more chemically diverse K(DOC) data are needed to produce a more robust model. For humic acid dissolved organic carbon, the linear solvation energy relationship predicts log K(DOC) with a root mean square error of 0.43. Copyright © 2011 SETAC.

Dissolver vessel bottom assembly

DOEpatents

Kilian, Douglas C.

1976-01-01

An improved bottom assembly is provided for a nuclear reactor fuel reprocessing dissolver vessel wherein fuel elements are dissolved as the initial step in recovering fissile material from spent fuel rods. A shock-absorbing crash plate with a convex upper surface is disposed at the bottom of the dissolver vessel so as to provide an annular space between the crash plate and the dissolver vessel wall. A sparging ring is disposed within the annular space to enable a fluid discharged from the sparging ring to agitate the solids which deposit on the bottom of the dissolver vessel and accumulate in the annular space. An inlet tangential to the annular space permits a fluid pumped into the annular space through the inlet to flush these solids from the dissolver vessel through tangential outlets oppositely facing the inlet. The sparging ring is protected against damage from the impact of fuel elements being charged to the dissolver vessel by making the crash plate of such a diameter that the width of the annular space between the crash plate and the vessel wall is less than the diameter of the fuel elements.

77 FR 67865 - Enhancing Protections Afforded Customers and Customer Funds Held by Futures Commission Merchants...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-11-14

... Parts 1, 3, 22 et al. Enhancing Protections Afforded Customers and Customer Funds Held by Futures... Customers and Customer Funds Held by Futures Commission Merchants and Derivatives Clearing Organizations... amend existing regulations to require enhanced customer protections, risk management programs, internal...

The Study on the Preferences of Customer Personal Values with Chinese Culture Background in Services

NASA Astrophysics Data System (ADS)

Li, Yi; Zhao, Hong; Yang, Yue

Customer personal values are the important factors which affect customer behaviors, and they guide and decide the customer's attitudes and behaviors on the products or the services. The paper thinks there are only several important customer personal values to guide customer's decisions, and these values will have -strong cultural differences. This study focuses on discussing the preferences of customer personal values with Chinese culture background when customers consume service and analyzes on the customer preferences of customer personal values with the deep interview method. After interviewing 16 responders with the semi-structured questionnaires, the study finds out some interesting results: (1) Some customers have recognized the existent of customer personal values, even though customer perceived values still have the strong influences on customer behaviors. (2) As they pursue to high quality lives, customers enjoy the lives in easy and pleasure way and care about the safe of the family. Quick response, simple and professional services contribute to enhance the experiences of easy and pleasure lives. (3) Non-rational consumers need the respect from the staff and the companies seriously. In comparison, the rational customers care less about the respect. (4) The sociable requirements have become a common consuming psychology of the customers. More and more customers try to gain the friends by consuming some services. (5) The preferences of customer personal values have a close relationship with the Chinese culture, such as collective values, family conception and "face" culture. The results benefit for service companies improving service brands and service quality.

The influence of dissolved oxygen on winter habitat selection by largemouth bass: an integration of field biotelemetry studies and laboratory experiments.

PubMed

Hasler, C T; Suski, C D; Hanson, K C; Cooke, S J; Tufts, B L

2009-01-01

In this study, field biotelemetry and laboratory physiology approaches were coupled to allow understanding of the behavioral and physiological responses of fish to winter hypoxia. The biotelemetry study compared dissolved oxygen levels measured throughout the winter period with continually tracked locations of nine adult largemouth bass obtained from a whole-lake submerged telemetry array. Fish habitat usage was compared with habitat availability to assess whether fish were selecting for specific dissolved oxygen concentrations. The laboratory study examined behavioral and physiological responses to progressive hypoxia in juvenile largemouth bass acclimated to winter temperatures. Results from the dissolved oxygen measurements made during the biotelemetry study showed high variance in under-ice dissolved oxygen levels. Avoidance of water with dissolved oxygen <2.0 mg/L by telemetered fish was demonstrated, but significant use of water with intermediate dissolved oxygen levels was also found. Results from the lab experiments showed marked changes in behavior (i.e., yawning and vertical movement) at <2.0 mg/L of dissolved oxygen but no change in tissue lactate, an indicator of anaerobic metabolism. Combined results of the biotelemetry and laboratory studies demonstrate that a dissolved oxygen content of 2.0 mg/L may be a critical threshold that induces behavioral responses by largemouth bass during the winter. In addition, the use by fish of areas with intermediate levels of dissolved oxygen suggests that there are multiple environmental factors influencing winter behavior.

A Dissolved Oxygen Threshold for Shifts in Bacterial Community Structure in a Seasonally Hypoxic Estuary

PubMed Central

Spietz, Rachel L.; Williams, Cheryl M.; Rocap, Gabrielle; Horner-Devine, M. Claire

2015-01-01

Pelagic ecosystems can become depleted of dissolved oxygen as a result of both natural processes and anthropogenic effects. As dissolved oxygen concentration decreases, energy shifts from macrofauna to microorganisms, which persist in these hypoxic zones. Oxygen-limited regions are rapidly expanding globally; however, patterns of microbial communities associated with dissolved oxygen gradients are not yet well understood. To assess the effects of decreasing dissolved oxygen on bacteria, we examined shifts in bacterial community structure over space and time in Hood Canal, Washington, USA−a glacial fjord-like water body that experiences seasonal low dissolved oxygen levels known to be detrimental to fish and other marine organisms. We found a strong negative association between bacterial richness and dissolved oxygen. Bacterial community composition across all samples was also strongly associated with the dissolved oxygen gradient, and significant changes in bacterial community composition occurred at a dissolved oxygen concentration between 5.18 and 7.12 mg O2 L-1. This threshold value of dissolved oxygen is higher than classic definitions of hypoxia (<2.0 mg O2 L-1), suggesting that changes in bacterial communities may precede the detrimental effects on ecologically and economically important macrofauna. Furthermore, bacterial taxa responsible for driving whole community changes across the oxygen gradient are commonly detected in other oxygen-stressed ecosystems, suggesting that the patterns we uncovered in Hood Canal may be relevant in other low oxygen ecosystems. PMID:26270047

Bench-scale evaluation of ferrous iron oxidation kinetics in drinking water: effect of corrosion control and dissolved organic matter.

PubMed

Rahman, Safiur; Gagnon, Graham A

2014-01-01

Corrosion control strategies are important for many utilities in maintaining water quality from the water treatment plant to the customers' tap. In drinking water with low alkalinity, water quality can become significantly degraded in iron-based pipes if water utilities are not diligent in maintaining proper corrosion control. This article reports on experiments conducted in bicarbonate buffered (5 mg-C/L) synthetic water to determine the effects of corrosion control (pH and phosphate) and dissolved organic matter (DOM) on the rate constants of the Fe(II) oxidation process. A factorial design approach elucidated that pH (P = 0.007, contribution: 42.5%) and phosphate (P = 0.025, contribution: 22.7%) were the statistically significant factors in the Fe(II) oxidation process at a 95% confidence level. The comprehensive study revealed a significant dependency relationship between the Fe(II) oxidation rate constants (k) and phosphate-to- Fe(II) mole ratio. At pH 6.5, the optimum mole ratio was found to be 0.3 to reduce the k values. Conversely, the k values were observed to increase for the phosphate-to- Fe(II) mole ratio > 1. The factorial design approach revealed that chlorine and DOM for the designated dosages did not cause a statistically significant (α = 0.05, P > 0.05)change in rate constants. However, an increment of the chlorine to ferrous iron mole ratio by a factor of ∼ 2.5 resulted in an increase k values by a factor of ∼ 10. This study conclusively demonstrated that the lowest Fe(II) oxidation rate constant was obtained under low pH conditions (pH ≤ 6.5), with chlorine doses less than 2.2 mg/L and with a phosphate-to-Fe(II) mole ratio ≈ 0.3 in the iron water systems.

Hydrogeology and water resources of Block Island, Rhode Island

USGS Publications Warehouse

Veeger, A.I.; Johnston, H.E.

1994-01-01

Ground water is present on Block Island as a lens of freshwater that overlies saltwater. Yields of 2 to 5 gallons per minute are obtainable throughout the island, and yields of 25 gallons per minute are possible at many wells. Annual water use during 1990 is estimated to have been 53 million gallons, of which approximately 17 million gallons was delivered from a water company at Sands Pond. Demand by water company customers from May through October averages 74,000 gallons per day. The sustainable yield of Sands Pond during the drought years estimated to be only 45,000 gallons per day. Withdrawal of the remaining 29,000 gallons per day from Fresh Pond, proposed as an alternative source, would produce an estimated water-level decline of less than 1 foot. Block Island consists of a Pleistocene moraine deposit that includes meltwater deposits, till, sediment-flow deposits, and glacially transported blocks of Cretaceous strata and pre-Late Wisconsinan glacial deposits. The water table is a subdued reflection of the land-surface topography and flow is generally from the central, topographic highs toward the coast. Layers of low hydraulic- conductivity material impede vertical flow, creating steep vertical gradients. No evidence of widespread ground-water contamination was found during this study. Nitrate concentrations were below Federal Maximum Contaminant Levels at each of the 83 sites sampled. No evidence of dissolved organic constituents was found in groundwater at the 10 sites sampled, and ground-water samples collected near the landfill showed no evidence of contamination from landfill leachate. Dissolved-iron concentrations exceeded the Federal Secondary Maximum Contaminant Level in groundwater at 26 of 76 wells sampled. High iron concentrations were found predominantly in the eastern and northern parts of the island and are attributed to the presence of iron-bearing minerals and organic matter in the aquifer.

What's Cooler Than Being Cool? Icefin: Robotic Exploration Beneath Antarctic Ice Shelves

NASA Astrophysics Data System (ADS)

Lawrence, J.; Schmidt, B. E.; Meister, M. R.; Glass, J. B.; Bowman, J. S.; Stockton, A. M.; Dichek, D.; Hurwitz, B.; Ramey, C.; Spears, A.; Walker, C. C.

2017-12-01

The 2017-18 Antarctic field season marks the first of three under the RISEUP project (Ross Ice Shelf & Europa Underwater Probe, NASA PSTAR program grant NNX16AL07G, PI B. E. Schmidt). RISEUP expands our efforts to understand the physical processes governing ice-ocean interactions from beneath the McMurdo Ice Shelf (MIS) to the Ross Ice Shelf (RIS), utilizing the modular autonomous or remotely operable submersible vehicle (AUV/ROV) Icefin. The remote, aphotic regions below Antarctic shelves present a unique opportunity- they are both poorly understood terrestrial environments and analogs for similar systems hypothesized to be present on other bodies in our solar system, such as Europa and Enceladus. By developing new robotic technologies to access and explore ice shelf cavities we are advancing our understanding of how temperature, pressure, and salinity influence the ice-ocean interface, the limits of habitable environments on Earth, and what biological processes and adaptations enable the life discovered by the RISP and WISSARD programs during initial exploration beneath the RIS. These investigations further our understanding of ocean world habitability and support planned and proposed planetary missions (e.g. Europa Clipper, Europa Lander) via improved constraint of marine ice accretion processes, organic entrainment, and interface habitability. Custom built at Georgia Tech and first deployed during the 2014/15 Antarctic season, Icefin is 3.5 m, 125 kg modular vehicle that now carries a full suite of oceanographic sensors (including conductivity, temperature, depth, dissolved O2, dissolved organic matter, turbidity, pH, eH, and sonar) that can be deployed through boreholes as small as 25 cm in diameter. Here we present continued analysis of basal ice and oceanographic observations in the McMurdo Sound region from 2012-2015 with, pending anticipated field work, comparisons to preliminary data from the 2017/18 field season beneath both the McMurdo and Ross Ice Shelves.

Drivers of dissolved organic carbon export in a subarctic catchment: Importance of microbial decomposition, sorption-desorption, peatland and lateral flow.

PubMed

Tang, Jing; Yurova, Alla Y; Schurgers, Guy; Miller, Paul A; Olin, Stefan; Smith, Benjamin; Siewert, Matthias B; Olefeldt, David; Pilesjö, Petter; Poska, Anneli

2018-05-01

Tundra soils account for 50% of global stocks of soil organic carbon (SOC), and it is expected that the amplified climate warming in high latitude could cause loss of this SOC through decomposition. Decomposed SOC could become hydrologically accessible, which increase downstream dissolved organic carbon (DOC) export and subsequent carbon release to the atmosphere, constituting a positive feedback to climate warming. However, DOC export is often neglected in ecosystem models. In this paper, we incorporate processes related to DOC production, mineralization, diffusion, sorption-desorption, and leaching into a customized arctic version of the dynamic ecosystem model LPJ-GUESS in order to mechanistically model catchment DOC export, and to link this flux to other ecosystem processes. The extended LPJ-GUESS is compared to observed DOC export at Stordalen catchment in northern Sweden. Vegetation communities include flood-tolerant graminoids (Eriophorum) and Sphagnum moss, birch forest and dwarf shrub communities. The processes, sorption-desorption and microbial decomposition (DOC production and mineralization) are found to contribute most to the variance in DOC export based on a detailed variance-based Sobol sensitivity analysis (SA) at grid cell-level. Catchment-level SA shows that the highest mean DOC exports come from the Eriophorum peatland (fen). A comparison with observations shows that the model captures the seasonality of DOC fluxes. Two catchment simulations, one without water lateral routing and one without peatland processes, were compared with the catchment simulations with all processes. The comparison showed that the current implementation of catchment lateral flow and peatland processes in LPJ-GUESS are essential to capture catchment-level DOC dynamics and indicate the model is at an appropriate level of complexity to represent the main mechanism of DOC dynamics in soils. The extended model provides a new tool to investigate potential interactions among climate change, vegetation dynamics, soil hydrology and DOC dynamics at both stand-alone to catchment scales. Copyright © 2017 Elsevier B.V. All rights reserved.

The Customer Service Experience.

ERIC Educational Resources Information Center

Bell, Chip R.

2001-01-01

Discusses ways to embed customer service learning and customer loyalty including making customers think, examining every aspect of customers' service encounters with staff, providing follow-up, making learning fun, and involving customers in your business. (JOW)

Design of customer knowledge management system for Aglaonema Nursery in South Tangerang, Indonesia

NASA Astrophysics Data System (ADS)

Sugiarto, D.; Mardianto, I.; Dewayana, TS; Khadafi, M.

2017-12-01

The purpose of this paper is to describe the design of customer knowledge management system to support customer relationship management activities for an aglaonema nursery in South Tangerang, Indonesia. System. The steps were knowledge identification (knowledge about customer, knowledge from customer, knowledge for customer), knowledge capture, codification, analysis of system requirement and create use case and activity diagram. The result showed that some key knowledge were about supporting customer in plant care (know how) and types of aglaonema including with the prices (know what). That knowledge for customer then codified and shared in knowledge portal website integrated with social media. Knowledge about customer were about customers and their behaviour in purchasing aglaonema. Knowledge from customer were about feedback, favorite and customer experience. Codified knowledge were placed and shared using content management system based on wordpress.

Gaining customer knowledge: obtaining and using customer judgments for hospitalwide quality improvement.

PubMed

Nelson, E C; Caldwell, C; Quinn, D; Rose, R

1991-03-01

Customer knowledge is an essential feature of hospitalwide quality improvement. All systems and processes have customers. The aim is to use customer knowledge and voice of the customer measurement to plan, design, improve, and monitor these systems and processes continuously. In this way, the hospital stands the best chance of meeting customers' needs and, hopefully, delivering services that are so outstanding that customers will be surprised and delighted. There are many methods, both soft and hard, that can be used to increase customer knowledge. One useful strategy is to use a family of quality measures that reflect the voice of the customer. These measures can generate practical and powerful customer knowledge information that is essential to performing strategic planning, deploying quality policy, designing new services, finding targets for improvements, and monitoring those continuous improvements based on customers' judgments.

Employee customer orientation in manufacturing organizations: joint influences of customer proximity and the senior leadership team.

PubMed

Liao, Hui; Subramony, Mahesh

2008-03-01

Pursuing a customer-focused strategy in manufacturing organizations requires employees across functions to embrace the importance of understanding customer needs and to align their everyday efforts with the goal of satisfying and retaining customers. Little prior research has examined what factors influence employee customer orientation in manufacturing settings. Drawing on the attraction-selection-attrition model, upper-echelons theory, and contingency theories of leadership, this study investigated the joint influences of functional roles' proximity to external customers and the senior leadership team's customer orientation on employee customer orientation. Hierarchical linear modeling results based on data obtained from 4,299 employees and 403 senior leaders from 42 facilities of a global manufacturer operating in 16 countries revealed that employees occupying customer-contact roles had the highest level of customer orientation, followed by employees occupying production roles, and then by those in support roles. In addition, there was a positive relationship between the senior leadership team's customer orientation and employee customer orientation for all 3 functional roles. The positive relationship between the senior leadership team and employee customer orientation was the strongest for employees in support roles, suggesting that lower levels of proximity to external customers may create a greater need for leadership in developing employees' customer-oriented attitudes. Copyright 2008 APA

The Evolution of Deepwater Dissolved Oxygen in the Northern South China Sea During the Past 400 ka

NASA Astrophysics Data System (ADS)

Wang, N.; Huang, B.; Dong, Y.

2016-12-01

Reconstruction of dissolved oxygen in paleo-ocean contributes toward understanding the history of ocean circulation, climate, causes of extinctions, and the evolution of marine organisms. Based on analysis of benthic foraminifera oxygen index (BFOI), the redox-sensitive trace elements (Mo/Al), the percentage of epifaunal benthic foraminifera and infaunal/epifaunal ratio at core MD12-3432, we reconstruct the evolution of deep water dissolved oxygen in northern South China Sea (SCS) during the past 400 ka and discuss the mechanisms of variable dissolved oxygen. Both BFOI and Mo/Al are redox indicators. Similar trends confirm that they reflect the variation of dissolved oxygen in seawater since 400 ka accurately. BFOI and Mo/Al indicate that dissolved oxygen was high in MIS 11-MIS 7 and decreased gradually during MIS 6- MIS 2. The percentage of epifauna decreased and infaunal/epifaunal ratio increased with decreasing dissolved oxygen. By comparison of dissolved oxygen and productivity indexes such as phytoplankton total (PT) and species abundances, we found that when PT fluctuated in the average range of 1000-1500 ng/g, the abundances of Bulimina and Uvigerina which represent high productivity increased. However, when PT reached the range of 2500-3000 ng/g, the abundances of Bulimina and Uvigerina didn't increase, but the abundances of dysoxic species Chilostomella oolina and Globobulimina pacifica increased and the dissolved oxygen reached low value. The reasons may be that the decomposition of excessive organic matter consumed more dissolved oxygen. The low dissolved oxygen suppressed the growth of Bulimina and Uvigerina and accelerated the boom of C. oolina and G. oolina. The dissolved oxygen is not only associated with productivity, but also affected by the thermohaline circulation. Benthic foraminifera F. favus is the representative species in Pacific deep water. Its appearance at 194 ka, 205 ka, 325, the 328 ka in MD12-3432 indicate that the upper border of western Pacific deep water was beyond the sill of Bashi Strait and high dissolved oxygen deep water was brought into Northern SCS. The millennium-scale rapid variability and decline of dissolved oxygen in MIS 4, 3, 2 may be caused by fluctuations and slowdown of thermohaline circulation transported from the northern Atlantic to the northern SCS.

Specific Conductance and Dissolved-Solids Characteristics for the Green River and Muddy Creek, Wyoming, Water Years 1999-2008

USGS Publications Warehouse

Clark, Melanie L.; Davidson, Seth L.

2009-01-01

Southwestern Wyoming is an area of diverse scenery, wildlife, and natural resources that is actively undergoing energy development. The U.S. Department of the Interior's Wyoming Landscape Conservation Initiative is a long-term science-based effort to assess and enhance aquatic and terrestrial habitats at a landscape scale, while facilitating responsible energy development through local collaboration and partnerships. Water-quality monitoring has been conducted by the U.S. Geological Survey on the Green River near Green River, Wyoming, and Muddy Creek near Baggs, Wyoming. This monitoring, which is being conducted in cooperation with State and other Federal agencies and as part of the Wyoming Landscape Conservation Initiative, is in response to concerns about potentially increased dissolved solids in the Colorado River Basin as a result of energy development. Because of the need to provide real-time dissolved-solids concentrations for the Green River and Muddy Creek on the World Wide Web, the U.S. Geological Survey developed regression equations to estimate dissolved-solids concentrations on the basis of continuous specific conductance using relations between measured specific conductance and dissolved-solids concentrations. Specific conductance and dissolved-solids concentrations were less varied and generally lower for the Green River than for Muddy Creek. The median dissolved-solids concentration for the site on the Green River was 318 milligrams per liter, and the median concentration for the site on Muddy Creek was 943 milligrams per liter. Dissolved-solids concentrations ranged from 187 to 594 milligrams per liter in samples collected from the Green River during water years 1999-2008. Dissolved-solids concentrations ranged from 293 to 2,485 milligrams per liter in samples collected from Muddy Creek during water years 2006-08. The differences in dissolved-solids concentrations in samples collected from the Green River compared to samples collected from Muddy Creek reflect the different basin characteristics. Relations between specific conductance and dissolved-solids concentrations were statistically significant for the Green River (p-value less than 0.001) and Muddy Creek (p-value less than 0.001); therefore, specific conductance can be used to estimate dissolved-solids concentrations. Using continuous specific conductance values to estimate dissolved solids in real-time on the World Wide Web increases the amount and improves the timeliness of data available to water managers for assessing dissolved-solids concentrations in the Colorado River Basin.

Dissolved and colloidal copper in the tropical South Pacific

NASA Astrophysics Data System (ADS)

Roshan, Saeed; Wu, Jingfeng

2018-07-01

Copper (Cu) as a bioactive trace metal in the ocean has widely been studied in the context of chemical speciation. However, this trace metal is extremely understudied in the context of physical speciation (i.e., size- or molecular weight-partitioning), which may help in characterizing dissolved Cu species. In this study, we determine total dissolved Cu (<0.2 μm) distribution and its physical speciation along the US GEOTRACES 2013 cruise, a 4300-km east-west transect in the tropical South Pacific. The distribution of dissolved Cu is rather uniform horizontally and exhibits a linear increase with depth from surface to 2500-3000 m, below which it varies less significantly both vertically and horizontally. Dissolved Cu shows a strong correlation with silicate (SiO44-) in the upper 1500 m, which is in agreement with previous studies in other regions. This correlation is weaker but with higher slope at depths below 1500 m, which supports the sedimentary source hypothesis. Although hydrothermal activity at the East Pacific Rise (EPR) does not show a readily evident impact on the dissolved Cu distribution, high-quality data at 2300-2800 m allow for diagnosing a subtle westward decrease in the background-subtracted dissolved Cu component. This component of dissolved Cu poorly correlates with mantle-derived 3He (R2 = 0.41), indicating a possible hydrothermal source for dissolved Cu, in contrast to previous studies. For the first time in a major basin, we also determined the physical speciation of dissolved Cu, which shows that Cu species lighter than 10 kDa (Da = 1 g mol-1) dominate the pool of dissolved Cu (<0.2 μm) below 1000 m with a contribution of 61 ± 6% (fraction of total dissolved). 39 ± 6% of dissolved Cu at depths below 1000 m, thus, occurs in the pool of colloidal matter (10 kDa-0.2 μm). Moreover, using a suite of molecular weight cutoffs indicate that Cu species are distributed between two distinct molecular weight classes: the lighter than 5 kDa and heavier than 300 kDa classes, which form 53 ± 6% and 37 ± 7% of dissolved Cu at 2200-2800 m, respectively. The Cu species with molecular weight between 5 kDa and 300 kDa contribute only to 10 ± 12% of the pool at 2200-2800 m. These results offer new insights into structure, reactivity and bioavailability of oceanic Cu compounds. As an organic-dominating metal, Cu physical speciation may also shed light on size-reactivity spectrum of dissolved organic matter (DOM) in the deep ocean.

17 CFR 1.36 - Record of securities and property received from customers.

Code of Federal Regulations, 2013 CFR

2013-04-01

... from customers or retail forex customers in lieu of money to margin, purchase, guarantee, or secure the commodity interests of such customers or retail forex customers. Such record shall show separately for each customer or retail forex customer: A description of the securities or property received; the name and...

17 CFR 1.36 - Record of securities and property received from customers.

Code of Federal Regulations, 2014 CFR

2014-04-01

... from customers or retail forex customers in lieu of money to margin, purchase, guarantee, or secure the commodity interests of such customers or retail forex customers. Such record shall show separately for each customer or retail forex customer: A description of the securities or property received; the name and...

19 CFR 12.42 - Findings of Commissioner of Customs.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Findings of Commissioner of Customs. 12.42 Section 12.42 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Labor § 12.42 Findings of Commissioner of Customs. (a) If any port director or other principal Customs...

19 CFR 12.42 - Findings of Commissioner of Customs.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Findings of Commissioner of Customs. 12.42 Section 12.42 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Labor § 12.42 Findings of Commissioner of Customs. (a) If any port director or other principal Customs...

19 CFR 12.42 - Findings of Commissioner of Customs.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Findings of Commissioner of Customs. 12.42 Section 12.42 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Labor § 12.42 Findings of Commissioner of Customs. (a) If any port director or other principal Customs...

19 CFR 12.42 - Findings of Commissioner of Customs.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Findings of Commissioner of Customs. 12.42 Section 12.42 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Labor § 12.42 Findings of Commissioner of Customs. (a) If any port director or other principal Customs...

19 CFR 12.42 - Findings of Commissioner of Customs.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Findings of Commissioner of Customs. 12.42 Section 12.42 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT... Labor § 12.42 Findings of Commissioner of Customs. (a) If any port director or other principal Customs...

PREFACE: 1982 International Conference on Plasma Physics

NASA Astrophysics Data System (ADS)

Wilhelmsson, Hans

1982-01-01

Invited Papers: The Physics of Hot Plasmas During the last decade a dramatic evolution of plasma physics has occurred. Not only have gigantic fusion plasma machines been planned, and are now being built, and elaborate spaceships and antenna systems been constructed to explore remote parts of the cosmos; new observations have revealed fascinating structures in space, ranging from pulsar plasmas under extreme conditions in very strong magnetic fields to large-scale magnetic field and electric current systems in cosmic plasmas. X-rays from very distant sources as well as radio-waves from the plasma in the magnetosphere and in the Aurora have recently been studied with new observational techniques. Ingenious laboratory experiments are continuously being carried out to exploit new fundamental processes in plasmas. These are of great interest for the basic understanding of plasmas and also have immediate consequences for applications, like plasma heating and diagnostics. The theoretical description of new plasma phenomena, and of the plasma state in general poses challenging problems, particularly in situations where high concentration of energy is located in the plasmas. Nonlinear wave analysis and turbulence theory have accordingly been extensively developed to describe in particular the collective plasma phenomena. New concepts have been envisaged like plasma solitons, which may be thought of as excitations of local concentrations of longitudinal plasma waves which turn out to be particularly stable. More and more sophisticated structures of nonlinear nature are being revealed by means of high capacity computer facilities. Simulation experiments allow for studies of chaotic behaviour of plasma particles. Related fields of activity form new trends in the development of plasma theory. The programme of the 1982 International Conference on Plasma Physics, which was held in Göteborg, Sweden, stressed the role of the Physics of Hot Plasmas. Studies of such plasmas are essential, not only for fusion energy development, but also for astro- and space research. Plasmas in different situations often have important features in common. Results obtained under various conditions, in the laboratory or in space, should therefore be compared and interrelated. The Göteborg conference emphasized more than the previous one, which was held in Nagoya, Japan, the astro- and space aspects, but there were still more contributions from the fusion and laboratory research. The fundamental plasma theory part was, however, the most extensive one in the programme. At the conference there were seventy invited talks, including six comprehensive talks addressed to all participants. The remaining sixtyfour invited talks were topical talks. Besides, we had received about 450 contributed papers. About 300 of them were given as posters, and most of the remaining ones were presented as orals. The set of one page abstracts of these contributed papers as well as the titles of the invited talks were collected in two volumes, which were sent to all participants a month before the conference. Another set, the four page papers, which had been carefully prepared by the authors for photoreproduction to one page papers, were published in a volume of proceedings of some 460 pages available at the conference. When trying to classify the contributions, it turned out that they fell naturally into four main categories, namely: General Theory Space and Astro Plasmas Fusion Laboratory Plasmas For practical reasons we had to divide the Abstracts into two Volumes, the first one including categories (1) and (2), and the second one the two remaining categories (3) and (4). In publishing the invited talks from the conference we had to handle a great number of extensive papers. It turned out to be natural to have also the invited papers published in two parts, as two separate numbers of Physica Scripta, the first one devoted to (1) General Theory, and (2) Space and Astro Plasmas, whereas the second one to (3) Fusion and (4) Laboratory Plasmas. The 1982 International Conference on Plasma Physics was organized by Chalmers University of Technology. It gathered about 500 participants from 40 countries. Large delegations came from the USA, France, West Germany, Japan, the USSR, and India, the number of participants from these countries ranging from 100 to 20. Sweden had about 50 participating scientists. There were a total of about 20 from the other Scandinavian countries. The principal sponsor of the conference was IUPAP, the International Union of Pure and Applied Physics. The conference also had a number of co-sponsors like IAU, the International Astronomical Union, URSI, the International Union of Radio Science, EPS, the European Physical Society, and EURATOM-FUSION. The conference was supported by Swedish Industry and Swedish Research Boards. The previous ICPP, held in Nagoya two years ago, was the first attempt to combine two types of conferences: the Plasma Theory Conference, first held in Kiev in the Soviet Union in 1971, and the Waves and Instabilities Congress, held for the first time in Innsbruck, Austria in 1973. As a consequence of the success of the Nagoya conference it was decided by the International Organizing Committee of the ICPP that the 1982 conference should also be of the combined type. The 1982 ICPP in Göteborg was thus a Joint Conference of the Fifth Kiev International Conference in Plasma Theory and the Fifth International Congress on Waves and Instabilities in Plasmas. During the conference in Göteborg the International Organizing Committee had a meeting and it was decided that also the next International Conference on Plasma Physics will be of the combined type. It will be held in Lausanne, Switzerland in 1984. The International Organizing Committee on the 1982 International Conference on Plasma Physics comprised about 40 plasma physics scientists from all over the world, who represented various sections of plasma physics. I would like to thank the active members of the IOC for an efficient and friendly co-operation in deciding about the program of invited speakers and for discussions on the general structure of the conference. Our most cordial thanks are extended to the invited speakers for coming to the conference to deliver such excellent talks and to provide us in good time for printing with so beautifully prepared manuscripts. Symposium on Plasma Theory: Preface Several satellite meetings were arranged following the 1982 International Conference on Plasma Physics in Göteborg. Among them a Symposium on Plasma Theory was held at Aspenäsgården outside Göteborg during three days, June 16-18, 1982. The purpose of the symposium was to discuss problems of current interest in plasma theory with applications to space and astrophysical plasmas as well as to fusion plasmas. A total of fifteen talks were given during the three days, and some very lively discussions arose, notably in the area of plasma turbulence. There were around 30 invited scientists present, about one third from the United States, one third from the Soviet Union, and the rest from England, Japan, and various other countries. This volume of Physica Scripta (2B, 506-595) includes some of the talks which were given at Aspenäsgården. Several of the authors of contributed papers to the 1982 International Conference on Plasma Physics were encouraged to write extended versions of their contributions, and these are also included in this number, as are furthermore some papers, which were prepared during prolonged stays of visiting scientists at our institute in connection with the 1982 ICPP. It is expected that the collection of papers thus assembled will give a general picture of the activities accompanying the main conference and that it will elucidate some trends in the development of plasma theory.

The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals

PubMed Central

Rahmani, Zienolabedin; Ranjbar, Mansour; Gara, Ali Asgar Nadi; gorji, Mohammad Ali Heidari

2017-01-01

Background Healthcare providers are competitive, owing to heightened customers’ awareness and expectations of health care services. Objective The aim of this study was to determine the relationship between customer value creation and loyalty with mediator trust and customer satisfaction. Methods This is a cross sectional survey study. Participants were 196 patients referred to private hospitals in Sari city, Iran from May to June 2014 which were selected by convenience sampling method. Data were collected using questionnaires. Data were analyzed using the structural equation modeling software Smart PLS. Results The results revealed a relationship between customer value creation and customer loyalty in a Sari city private hospital, and customer satisfaction and trust, mediate the relationship between customer value creation and customer loyalty. The results also revealed significant positive relationship between customer satisfaction and trust (p=0.000 r=0.585). Conclusion customer satisfaction and trust mediate the relationship between customer value creation and customer loyalty. PMID:28848619

A customer satisfaction model for a utility service industry

NASA Astrophysics Data System (ADS)

Jamil, Jastini Mohd; Nawawi, Mohd Kamal Mohd; Ramli, Razamin

2016-08-01

This paper explores the effect of Image, Customer Expectation, Perceived Quality and Perceived Value on Customer Satisfaction, and to investigate the effect of Image and Customer Satisfaction on Customer Loyalty of mobile phone provider in Malaysia. The result of this research is based on data gathered online from international students in one of the public university in Malaysia. Partial Least Squares Structural Equation Modeling (PLS-SEM) has been used to analyze the data that have been collected from the international students' perceptions. The results found that Image and Perceived Quality have significant impact on Customer Satisfaction. Image and Customer Satisfaction ware also found to have significantly related to Customer Loyalty. However, no significant impact has been found between Customer Expectation with Customer Satisfaction, Perceived Value with Customer Satisfaction, and Customer Expectation with Perceived Value. We hope that the findings may assist the mobile phone provider in production and promotion of their services.

Coupled cycling of dissolved organic nitrogen and carbon in a forest stream

Treesearch

E.N. Jack Brookshire; H. Maurice Valett; Steven A. Thomas; Jackson R. Webster

2005-01-01

Dissolved organic nitrogen (DON) is an abundant but poorly understood pool of N in many ecosystems. We assessed DON cycling in a N-limited headwater forest stream via whole-ecosystem additions of dissolved inorganic nitrogen (DIN) and labile dissolved organic matter (DOM), hydrologic transport and biogeochemical modeling, and laboratory experiments with native...

Electrolytic dissolver

DOEpatents

Wheelwright, E.J.; Fox, R.D.

1975-08-26

This patent related to an electrolytic dissolver wherein dissolution occurs by solution contact including a vessel of electrically insulative material, a fixed first electrode, a movable second electrode, means for insulating the electrodes from the material to be dissolved while permitting a free flow of electrolyte therebetween, means for passing a direct current between the electrodes and means for circulating electrolyte through the dissolver. (auth)

Surface-water hydrology and quality, and macroinvertebrate and smallmouth bass populations in four stream basins in southwestern Wisconsin, 1987-90

USGS Publications Warehouse

Graczyk, David J.; Lillie, Richard A.; Schlesser, Roger A.; Mason, John W.; Lyons, John D.; Kerr, Roger A.; Graczyk, David J.

1993-01-01

Low concentrations of dissolved oxygen constituted the most detrimental water-quality problem affecting smallmouth bass populations. Dissolved-oxygen concentrations were occasionally less than 3 milligrams per liter, a dissolved-oxygen concentration that may be detrimental to early-life stages of smallmouth bass in the streams; however, smallmouth bass were apparently able to withstand these low dissolved-oxygen concentrations and seem to have survived in some situations when dissolved-oxygen concentration decreased to1 milligram per liter.

Do it right this time: the role of employee service recovery performance in customer-perceived justice and customer loyalty after service failures.

PubMed

Liao, Hui

2007-03-01

Integrating justice and customer service literatures, this research examines the role of customer service employees' behaviors of handling customer complaints, or service recovery performance (SRP), in conveying a just image of service organizations and achieving desirable customer outcomes. Results from a field study and a laboratory study demonstrate that the dimensions of SRP--making an apology, problem solving, being courteous, and prompt handling--positively influenced customer satisfaction and then customer repurchase intent through the mediation of customer-perceived justice. In addition, service failure severity and repeated failures reduced the positive impact of some dimensions of SRP on customer satisfaction, and customer-perceived justice again mediated these moderated effects. (c) 2007 APA, all rights reserved.

The case for customer loyalty.

PubMed

Sturm, Arthur C

2004-09-01

How does customer loyalty grow? Through good customer experiences. Yet some organizations seem to genuinely fail to understand that they can keep or lose a customer in the proverbial blink of an eye. And in this era of increasing customer demands across all industries, it's important that healthcare financial managers understand the correlation between customer loyalty and customer experience.

Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management and Customer Satisfaction

ERIC Educational Resources Information Center

Binsar Kristian P., Feliks Anggia; Panjaitan, Hotman

2014-01-01

This research talks about total quality service and customer relationship management effects toward customer satisfaction and its impact on customer loyalty. Fast food restaurant KFC, always strives to continue to make improvements in total quality service, so that customer satisfaction can be maintained, which in turn will have an impact on…

Size-dependent reactivity of magnetite nanoparticles: a field-laboratory comparison

USGS Publications Warehouse

Swindle, Andrew L.; Elwood Madden, Andrew S.; Cozzarelli, Isabelle M.; Benamara, Mourad

2014-01-01

Logistic challenges make direct comparisons between laboratory- and field-based investigations into the size-dependent reactivity of nanomaterials difficult. This investigation sought to compare the size-dependent reactivity of nanoparticles in a field setting to a laboratory analog using the specific example of magnetite dissolution. Synthetic magnetite nanoparticles of three size intervals, ∼6 nm, ∼44 nm, and ∼90 nm were emplaced in the subsurface of the USGS research site at the Norman Landfill for up to 30 days using custom-made subsurface nanoparticle holders. Laboratory analog dissolution experiments were conducted using synthetic groundwater. Reaction products were analyzed via TEM and SEM and compared to initial particle characterizations. Field results indicated that an organic coating developed on the particle surfaces largely inhibiting reactivity. Limited dissolution occurred, with the amount of dissolution decreasing as particle size decreased. Conversely, the laboratory analogs without organics revealed greater dissolution of the smaller particles. These results showed that the presence of dissolved organics led to a nearly complete reversal in the size-dependent reactivity trends displayed between the field and laboratory experiments indicating that size-dependent trends observed in laboratory investigations may not be relevant in organic-rich natural systems.

Impact of helical boundary conditions in MHD modeling of RFP and tokamak plasmas

NASA Astrophysics Data System (ADS)

Bonfiglio, D.; Cappello, S.; Escande, D. F.; Piovesan, P.; Veranda, M.; Chacón, L.

2012-10-01

Helical boundary conditions imposed by the active control system of the RFX-mod device provide a handle to govern the plasma dynamics in both RFP and Ohmic tokamak discharges [1]. By applying an edge radial magnetic field with proper helicity, it is possible to increase the persistence of the spontaneous helical RFP states at high current,and to stimulate them also at low current or high density. Helical BCs even allow to access helical states with different helicity than the spontaneous one [2]. In Ohmic tokamak operation at q(a)<2, the presence of the 2/1 RWM reduces the sawtoothing activity of the 1/1 internal kink, which takes a stationary snake-like character instead. Many of these features are qualitatively reproduced in 3D nonlinear MHD modeling. We study the impact of helical BCs on the MHD dynamics in both RFP and tokamak with two successfully benchmarked numerical tools, SpeCyl and PIXIE3D [3]. We recover the bifurcation from a sawtooth to a snake solution when imposing a 2/1 BC in the tokamak case and we interpret this as a toroidal/nonlinear coupling effect. We show that the bifurcation is more easily stimulated with a 1/1 BC.[4pt] [1] P. Piovesan, invited talk this meeting[0pt] [2] M. Veranda et al EPS-ICPP Conference (2012) P4.004[0pt] [3] D. Bonfiglio et al Phys. Plasmas (2010)

Talking about Customer Service.

ERIC Educational Resources Information Center

Talley, Mary; Axelroth, Joan

2001-01-01

Discusses customer service in information centers and how to define it. Topics include the effects of competition, that give customers more choices; defining customers, and defining services; communications; physical environment; change, in customers and in technology; measuring customer service; and evaluating policies and procedures. (LRW)

22 CFR 127.4 - Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection...

Code of Federal Regulations, 2010 CFR

2010-04-01

... 22 Foreign Relations 1 2010-04-01 2010-04-01 false Authority of U.S. Immigration and Customs.... Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. (a) U.S. Immigration and.... (b) U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection officers have the...

Electrochemically reduced water exerts superior reactive oxygen species scavenging activity in HT1080 cells than the equivalent level of hydrogen-dissolved water

PubMed Central

Hamasaki, Takeki; Harada, Gakuro; Nakamichi, Noboru; Kabayama, Shigeru; Teruya, Kiichiro; Fugetsu, Bunshi; Gong, Wei; Sakata, Ichiro; Shirahata, Sanetaka

2017-01-01

Electrochemically reduced water (ERW) is produced near a cathode during electrolysis and exhibits an alkaline pH, contains richly dissolved hydrogen, and contains a small amount of platinum nanoparticles. ERW has reactive oxygen species (ROS)-scavenging activity and recent studies demonstrated that hydrogen-dissolved water exhibits ROS-scavenging activity. Thus, the antioxidative capacity of ERW is postulated to be dependent on the presence of hydrogen levels; however, there is no report verifying the role of dissolved hydrogen in ERW. In this report, we clarify whether the responsive factor for antioxidative activity in ERW is dissolved hydrogen. The intracellular ROS scavenging activity of ERW and hydrogen-dissolved water was tested by both fluorescent stain method and immuno spin trapping assay. We confirm that ERW possessed electrolysis intensity-dependent intracellular ROS-scavenging activity, and ERW exerts significantly superior ROS-scavenging activity in HT1080 cells than the equivalent level of hydrogen-dissolved water. ERW retained its ROS-scavenging activity after removal of dissolved hydrogen, but lost its activity when autoclaved. An oxygen radical absorbance capacity assay, the 2,2-diphenyl-1-picrylhydrazyl assay and chemiluminescence assay could not detect radical-scavenging activity in both ERW and hydrogen-dissolved water. These results indicate that ERW contains electrolysis-dependent hydrogen and an additional antioxidative factor predicted to be platinum nanoparticles. PMID:28182635

Dissolved-Solids Load in Henrys Fork Upstream from the Confluence with Antelope Wash, Wyoming, Water Years 1970-2009

USGS Publications Warehouse

Foster, Katharine; Kenney, Terry A.

2010-01-01

Annual dissolved-solids load at the mouth of Henrys Fork was estimated by using data from U.S. Geological Survey streamflow-gaging station 09229500, Henrys Fork near Manila, Utah. The annual dissolved-solids load for water years 1970-2009 ranged from 18,300 tons in 1977 to 123,300 tons in 1983. Annual streamflows for this period ranged from 14,100 acre-feet in 1977 to 197,500 acre-feet in 1983. The 25-percent trimmed mean dissolved-solids load for water years 1970-2009 was 44,300 tons per year at Henrys Fork near Manila, Utah. Previous simulations using a SPAtially Referenced Regression On Watershed attributes (SPARROW) model for dissolved solids specific to water year 1991 conditions in the Upper Colorado River Basin predicted an annual dissolved-solids load of 25,000 tons for the Henrys Fork Basin upstream from Antelope Wash. On the basis of computed dissolved-solids load data from Henrys Fork near Manila, Utah, together with estimated annual dissolved-solids load from Antelope Wash and Peoples Canal, this prediction was adjusted to 37,200 tons. As determined by simulations with the Upper Colorado River Basin SPARROW model, approximately 56 percent (14,000 tons per year) of the dissolved-solids load at Henrys Fork upstream from Antelope Wash is associated with the 21,500 acres of irrigated agricultural lands in the upper Henrys Fork Basin.

Electrochemically reduced water exerts superior reactive oxygen species scavenging activity in HT1080 cells than the equivalent level of hydrogen-dissolved water.

PubMed

Hamasaki, Takeki; Harada, Gakuro; Nakamichi, Noboru; Kabayama, Shigeru; Teruya, Kiichiro; Fugetsu, Bunshi; Gong, Wei; Sakata, Ichiro; Shirahata, Sanetaka

2017-01-01

Electrochemically reduced water (ERW) is produced near a cathode during electrolysis and exhibits an alkaline pH, contains richly dissolved hydrogen, and contains a small amount of platinum nanoparticles. ERW has reactive oxygen species (ROS)-scavenging activity and recent studies demonstrated that hydrogen-dissolved water exhibits ROS-scavenging activity. Thus, the antioxidative capacity of ERW is postulated to be dependent on the presence of hydrogen levels; however, there is no report verifying the role of dissolved hydrogen in ERW. In this report, we clarify whether the responsive factor for antioxidative activity in ERW is dissolved hydrogen. The intracellular ROS scavenging activity of ERW and hydrogen-dissolved water was tested by both fluorescent stain method and immuno spin trapping assay. We confirm that ERW possessed electrolysis intensity-dependent intracellular ROS-scavenging activity, and ERW exerts significantly superior ROS-scavenging activity in HT1080 cells than the equivalent level of hydrogen-dissolved water. ERW retained its ROS-scavenging activity after removal of dissolved hydrogen, but lost its activity when autoclaved. An oxygen radical absorbance capacity assay, the 2,2-diphenyl-1-picrylhydrazyl assay and chemiluminescence assay could not detect radical-scavenging activity in both ERW and hydrogen-dissolved water. These results indicate that ERW contains electrolysis-dependent hydrogen and an additional antioxidative factor predicted to be platinum nanoparticles.

Summary and evaluation of the quality of stormwater in Denver, Colorado, 2006-2010

USGS Publications Warehouse

Stevens, Michael R.; Slaughter, Cecil B.

2012-01-01

Stormwater in the Denver area was sampled by the U.S. Geological Survey, in cooperation with the Urban Drainage and Flood Control District, in a network of 5 monitoring stations - 3 on the South Platte River and 2 on streams tributary to the South Platte River, Sand Creek, and Toll Gate Creek beginning in January 2006 and continuing through December 2010. Stormwater samples were analyzed at the U.S. Geological Survey National Water Quality Laboratory during 2006-2010 for water-quality properties such as pH, specific conductance, hardness, and residue on evaporation at 105 degrees Celsius; for constituents such as major ions (calcium, magnesium), organic carbon and nutrients, including ammonia plus organic nitrogen, ammonia, dissolved nitrite plus nitrate, total phosphorus, and orthophosphate; and for metals, including total recoverable and dissolved phases of copper, lead, manganese, and zinc. Samples collected during selected storms were also analyzed for bacteriological indicators such as Escherichia coli and fecal coliform at the Metro Wastewater Reclamation Laboratory. About 200 stormwater samples collected during storms characterize the quality of storm runoff during 2006-2010. In general, the quality of stormwater (2006-2010) has improved for many water-quality constituents, many of which had lower values and concentrations than those in stormwater collected in 2002-2005. However, the physical basis, processes, and the role of dilution that account for these changes are complex and beyond the scope of this report. The water-quality sampling results indicate few exceptions to standards except for dissolved manganese, dissolved zinc, and Escherichia coli. Stormwater collected at the South Platte River below Union Avenue station had about 10 percent acute or chronic dissolved manganese exceedances in samples; samples collected at the South Platte River at Denver station had less than 5 percent acute or chronic dissolved manganese exceedances. In contrast, samples collected at Toll Gate Creek above 6th Avenue at Aurora station, Sand Creek at mouth near Commerce City station, and the South Platte River at Henderson station, each had about 30 to 50 percent exceedances of both acute and chronic dissolved manganese standards. Of the samples collected at Sand Creek at mouth near Commerce City, 1 sample exceeded the acute standard and 4 samples exceeded the chronic standard for dissolved zinc, but no samples collected from the other sites exceeded either standard for zinc. Almost all samples of stormwater analyzed for Escherichia coli exceeded Colorado numeric standards. A numerical standard for fecal coliform is no longer applicable as of 2004. Results from the 2002-2005 study indicated that the general quality of stormwater had improved during 2002-2005 compared to 1998-2001, having fewer exceedances of Colorado standards, and showing downward trends for many water-quality values and concentrations. These trends coincided with general downward or relatively similar mean streamflows for the 2002-2005 compared to 1998-2001, which indicates that dilution may be a smaller influence on values and concentrations than other factors. For this report, downward trends were indicated for many constituents at each station during 2006-2010 compared to 2002-2005. The trends for mean streamflow for 2006-2010 compared to 2002-2005 are upward at all sites except for the South Platte River at Henderson, indicating that dilution by larger flows could be a factor in the downward concentration trends. At the South Platte River below Union Avenue station, downward trends were indicated for hardness, dissolved ammonia, dissolved orthophosphate, and dissolved copper. Upward trends at South Platte River below Union Avenue were indicated for pH. At the South Platte River at Denver station, downward trends were indicated for total ammonia plus organic nitrogen, dissolved ammonia, dissolved nitrite plus nitrate, dissolved orthophosphate, total phosphorus, dissolved organic carbon, and dissolved lead, manganese, and zinc, and total recoverable zinc. An upward trend in properties and constituents at South Platte River at Denver was indicated for pH. At Toll Gate Creek above 6th Avenue at Aurora, downward trends were indicated for residue on evaporation, total ammonia plus organic nitrogen, dissolved ammonia, dissolved orthophosphate, total phosphorus, and total recoverable copper, lead, manganese, and zinc. Upward trends in properties and constituents at Toll Gate Creek above 6th Avenue at Aurora were indicated for pH, specific conductance, and dissolved nitrite plus nitrate. At Sand Creek at mouth near Commerce City, downward trends were indicated for hardness, dissolved calcium, total ammonia plus organic nitrogen, and dissolved ammonia, orthophosphate, manganese, and zinc. An upward trend in properties and constituents at Sand Creek at mouth near Commerce City was indicated for pH. Downward trends at South Platte River at Henderson were indicated for specific conductance, hardness, dissolved magnesium, residue on evaporation, total ammonia plus organic nitrogen, dissolved ammonia, dissolved nitrite plus nitrate, dissolved orthophosphate, total phosphorus, dissolved lead and manganese, and total recoverable copper, lead, manganese, and zinc.

26 CFR 801.4 - Customer satisfaction measures.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 26 Internal Revenue 20 2010-04-01 2010-04-01 false Customer satisfaction measures. 801.4 Section... REVENUE SERVICE § 801.4 Customer satisfaction measures. The customer satisfaction goals and... may be employed to gather data regarding customer satisfaction. Information to measure customer...

Dissolved solids in basin-fill aquifers and streams in the southwestern United States

USGS Publications Warehouse

Anning, David W.; Bauch, Nancy J.; Gerner, Steven J.; Flynn, Marilyn E.; Hamlin, Scott N.; Moore, Stephanie J.; Schaefer, Donald H.; Anderholm, Scott K.; Spangler, Lawrence E.

2007-01-01

The U.S. Geological Survey National Water-Quality Assessment Program performed a regional study in the Southwestern United States (Southwest) to describe the status and trends of dissolved solids in basin-fill aquifers and streams and to determine the natural and human factors that affect dissolved solids. Basin-fill aquifers, which include the Rio Grande aquifer system, Basin and Range basin-fill aquifers, and California Coastal Basin aquifers, are the most extensively used ground-water supplies in the Southwest. Rivers, such as the Colorado, the Rio Grande, and their tributaries, are also important water supplies, as are several smaller river systems that drain internally within the Southwest, or drain externally to the Pacific Ocean in southern California. The study included four components that characterize (1) the spatial distribution of dissolved-solids concentrations in basin-fill aquifers, and dissolved-solids concentrations, loads, and yields in streams; (2) natural and human factors that affect dissolved-solids concentrations; (3) major sources and areas of accumulation of dissolved solids; and (4) trends in dissolved-solids concentrations over time in basin-fill aquifers and streams, and the relation of trends to natural or human factors.

Insight into dissolved organic matter fractions in Lake Wivenhoe during and after a major flood.

PubMed

Aryal, Rupak; Grinham, Alistair; Beecham, Simon

2016-03-01

Dissolved organic matter is an important component of biogeochemical processes in aquatic environments. Dissolved organic matter may consist of a myriad of different fractions and resultant processing pathways. In early January 2011, heavy rainfall occurred across South East Queensland, Australia causing significant catchment inflow into Lake Wivenhoe, which is the largest water supply reservoir for the city of Brisbane, Australia. The horizontal and vertical distributions of dissolved organic matter fractions in the lake during the flood period were investigated and then compared with stratified conditions with no catchment inflows. The results clearly demonstrate a large variation in dissolved organic matter fractions associated with inflow conditions compared with stratified conditions. During inflows, dissolved organic matter concentrations in the reservoir were fivefold lower than during stratified conditions. Within the dissolved organic matter fractions during inflow, the hydrophobic and humic acid fractions were almost half those recorded during the stratified period whilst low molecular weight neutrals were higher during the flood period compared to during the stratified period. Information on dissolved organic matter and the spatial and vertical variations in its constituents' concentrations across the lake can be very useful for catchment and lake management and for selecting appropriate water treatment processes.

Calibration of a dissolved-solids model for the Yampa River basin between Steamboat Springs and Maybell, northwestern Colorado

USGS Publications Warehouse

Parker, R.S.; Litke, D.W.

1987-01-01

The cumulative effects of changes in dissolved solids from a number of coal mines are needed to evaluate effects on downstream water use. A model for determining cumulative effects of streamflow, dissolved-solids concentration, and dissolved-solids load was calibrated for the Yampa River and its tributaries in northwestern Colorado. The model uses accounting principles. It establishes nodes on the stream system and sums water quantity and quality from node to node in the downstream direction. The model operates on a monthly time step for the study period that includes water years 1976 through 1981. Output is monthly mean streamflow, dissolved-solids concentration, and dissolved-solids load. Streamflow and dissolved-solids data from streamflow-gaging stations and other data-collection sites were used to define input data sets to initiate and to calibrate the model. The model was calibrated at four nodes and generally was within 10 percent of the observed values. The calibrated model can compute changes in dissolved-solids concentration or load resulting from the cumulative effects of new coal mines or the expansion of old coal mines in the Yampa River basin. (USGS)

The distribution and stabilisation of dissolved Fe in deep-sea hydrothermal plumes

NASA Astrophysics Data System (ADS)

Bennett, Sarah A.; Achterberg, Eric P.; Connelly, Douglas P.; Statham, Peter J.; Fones, Gary R.; German, Christopher R.

2008-06-01

We have conducted a study of hydrothermal plumes overlying the Mid-Atlantic Ridge near 5° S to investigate whether there is a significant export flux of dissolved Fe from hydrothermal venting to the oceans. Our study combined measurements of plume-height Fe concentrations from a series of 6 CTD stations together with studies of dissolved Fe speciation in a subset of those samples. At 2.5 km down plume from the nearest known vent site dissolved Fe concentrations were ˜ 20 nM. This is much higher than would be predicted from a combination of plume dilution and dissolved Fe(II) oxidation rates, but consistent with stabilisation due to the presence of organic Fe complexes and Fe colloids. Using Competitive Ligand Exchange-Cathodic Stripping Voltammetry (CLE-CSV), stabilised dissolved Fe complexes were detected within the dissolved Fe fraction on the edges of one non-buoyant hydrothermal plume with observed ligand concentrations high enough to account for stabilisation of ˜ 4% of the total Fe emitted from the 5° S vent sites. If these results were representative of all hydrothermal systems, submarine venting could provide 12-22% of the global deep-ocean dissolved Fe budget.

Trend analysis of selected water-quality constituents in the Verde River Basin, central Arizona

DOE Office of Scientific and Technical Information (OSTI.GOV)

Baldys, S.

1990-01-01

Temporal trends of eight water quality constituents at six data collection sites in the Verde River basin in central Arizona were investigated using seasonal Kendall tau and ordinary least-squares regression methods of analysis. The constituents are dissolved solids, dissolved sulfate, dissolved arsenic, total phosphorus, pH, total nitrite plus nitrate-nitrogen, dissolved iron, and fecal coliform bacteria. Increasing trends with time in dissolved-solids concentrations of 7 to 8 mg/L/yr at Verde River near Camp Verde were found at significant level. An increasing trend in dissolved-sulfate concentrations of 3.59 mg/L/yr was also found at Verde River near Camp Verde, although at nonsignificant levels.more » Statistically significant decreasing trends with time in dissolved-solids and dissolved-sulfate concentrations were found at Verde River above Horseshoe Reservoir, which is downstream from Verde River near Camp Verde. Observed trends in the other constituents do not indicate the emergence of water quality problems in the Verde River basin. Analysis of the eight water quality constituents generally indicate nonvarying concentration levels after adjustment for seasonality and streamflow were made.« less

Microbially driven export of labile organic carbon from the Greenland ice sheet

NASA Astrophysics Data System (ADS)

Musilova, Michaela; Tranter, Martyn; Wadham, Jemma; Telling, Jon; Tedstone, Andrew; Anesio, Alexandre M.

2017-04-01

Glaciers and ice sheets are significant sources of dissolved organic carbon and nutrients to downstream subglacial and marine ecosystems. Climatically driven increases in glacial runoff are expected to intensify the impact of exported nutrients on local and regional downstream environments. However, the origin and bioreactivity of dissolved organic carbon from glacier surfaces are not fully understood. Here, we present simultaneous measurements of gross primary production, community respiration, dissolved organic carbon composition and export from different surface habitats of the Greenland ice sheet, throughout the ablation season. We found that microbial production was significantly correlated with the concentration of labile dissolved organic species in glacier surface meltwater. Further, we determined that freely available organic compounds made up 62% of the dissolved organic carbon exported from the glacier surface through streams. We therefore conclude that microbial communities are the primary driver for labile dissolved organic carbon production and recycling on glacier surfaces, and that glacier dissolved organic carbon export is dependent on active microbial processes during the melt season.

12 CFR 349.16 - Customer dispute resolution.

Code of Federal Regulations, 2013 CFR

2013-01-01

... may enter into any agreement or understanding with a retail forex customer in which the customer... retail forex customer that the customer intends to submit a claim to arbitration, the FDIC-supervised... or counterclaims. (e) Counterclaims. A procedure for the settlement of a retail forex customer's...

12 CFR 349.16 - Customer dispute resolution.

Code of Federal Regulations, 2012 CFR

2012-01-01

... may enter into any agreement or understanding with a retail forex customer in which the customer... retail forex customer that the customer intends to submit a claim to arbitration, the FDIC-supervised... or counterclaims. (e) Counterclaims. A procedure for the settlement of a retail forex customer's...

12 CFR 349.16 - Customer dispute resolution.

Code of Federal Regulations, 2014 CFR

2014-01-01

... may enter into any agreement or understanding with a retail forex customer in which the customer... retail forex customer that the customer intends to submit a claim to arbitration, the FDIC-supervised... or counterclaims. (e) Counterclaims. A procedure for the settlement of a retail forex customer's...

19 CFR 177.13 - Inconsistent customs decisions.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

19 CFR 177.13 - Inconsistent customs decisions.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

19 CFR 177.13 - Inconsistent customs decisions.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Inconsistent customs decisions. 177.13 Section 177.13 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) ADMINISTRATIVE RULINGS General Ruling Procedure § 177.13 Inconsistent customs...

77 FR 55487 - Agency Information Collection Activities; Voluntary Customer Survey

Federal Register 2010, 2011, 2012, 2013, 2014

2012-09-10

... Activities; Voluntary Customer Survey AGENCY: U.S. Customs and Border Protection, Department of Homeland... (OMB) for review and approval in accordance with the Paperwork Reduction Act: Voluntary Customer Survey... forms of information. Title: Voluntary Customer Survey. OMB Number: 1651-0135. Abstract: Customs and...

77 FR 36566 - Agency Information Collection Activities: Voluntary Customer Survey

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-19

... Activities: Voluntary Customer Survey AGENCY: U.S. Customs and Border Protection (CBP), Department of... requirement concerning a Voluntary Customer Survey. This request for comment is being made pursuant to the... following information collection: Title: Voluntary Customer Survey. OMB Number: 1651-0135. Abstract: Customs...

19 CFR 191.37 - Destruction under Customs supervision.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Destruction under Customs supervision. 191.37 Section 191.37 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... Customs supervision. A claimant may destroy merchandise and obtain unused merchandise drawback by...

19 CFR 191.37 - Destruction under Customs supervision.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Destruction under Customs supervision. 191.37 Section 191.37 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... Customs supervision. A claimant may destroy merchandise and obtain unused merchandise drawback by...

19 CFR 191.37 - Destruction under Customs supervision.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Destruction under Customs supervision. 191.37 Section 191.37 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... Customs supervision. A claimant may destroy merchandise and obtain unused merchandise drawback by...

19 CFR 191.37 - Destruction under Customs supervision.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Destruction under Customs supervision. 191.37 Section 191.37 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... Customs supervision. A claimant may destroy merchandise and obtain unused merchandise drawback by...

19 CFR 191.37 - Destruction under Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Destruction under Customs supervision. 191.37 Section 191.37 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... Customs supervision. A claimant may destroy merchandise and obtain unused merchandise drawback by...

78 FR 48456 - Notice of Cancellation of Customs Broker Licenses

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-08

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Notice of Cancellation of Customs Broker Licenses AGENCY: U.S. Customs and Border Protection, Department of Homeland Security. ACTION: Customs broker license cancellations. SUMMARY: Notice is hereby given that the customs broker...

Managing retention.

PubMed

Carter, Tony

2007-01-01

To build this process it is necessary to consult customers for preferences, build familiarity and knowledge to build a relationship and conduct business in a customized fashion. The process takes every opportunity to build customer satisfaction with each customer contact. It is an important process to have, since customers today are more demanding, sophisticated, educated and comfortable speaking to the company as an equal (Belk, 2003). Customers have more customized expectations so they want to be reached as individuals (Raymond and Tanner, 1994). Also, a disproportionate search for new business is costly. The cost to cultivate new customers is more than maintaining existing customers (Cathcart, 1990). Other reasons that customer retention is necessary is because many unhappy customers will never buy again from a company that dissatisfied them and they will communicate their displeasure to other people. These dissatisfied customers may not even convey their displeasure but without saying anything just stop doing business with that company, which may keep them unaware for some time that there is any problem (Cathcart, 1990).

19 CFR 101.4 - Entry and clearance of vessels at Customs stations.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Entry and clearance of vessels at Customs stations. 101.4 Section 101.4 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY GENERAL PROVISIONS § 101.4 Entry and clearance of vessels at Customs stations. (a) Entry at Customs station. A vesse...

The four faces of mass customization.

PubMed

Gilmore, J H; Pine, B J

1997-01-01

Virtually all executives today recognize the need to provide outstanding service to customers. Focusing on the customer, however, is both an imperative and a potential curse. In their desire to become customer driven, many companies have resorted to inventing new programs and procedures to meet every customer's request. But as customers and their needs grow increasingly diverse, such an approach has become a surefire way to add unnecessary cost and complexity to operations. Companies around the world have embraced mass customization in an attempt to avoid those pitfalls. Readily available information technology and flexible work processes permit them to customize goods or services for individual customers in high volumes at low cost. But many managers have discovered that mass customization itself can produce unnecessary cost and complexity. They are realizing that they did not examine thoroughly enough what kind of customization their customers would value before they plunged ahead. That is understandable. Until now, no framework has existed to help managers determine the type of customization they should pursue. James Gilmore and Joseph Pine provide managers with just such a framework. They have identified four distinct approaches to customization. When designing or redesigning a product, process, or business unit, managers should examine each approach for possible insights into how to serve their customers best. In some cases, a single approach will dominate the design. More often, however, managers will need a mix of some or all of the four approaches to serve their own particular set of customers.

Spatially referenced statistical assessment of dissolved-solids load sources and transport in streams of the Upper Colorado River Basin

USGS Publications Warehouse

Kenney, Terry A.; Gerner, Steven J.; Buto, Susan G.; Spangler, Lawrence E.

2009-01-01

The Upper Colorado River Basin (UCRB) discharges more than 6 million tons of dissolved solids annually, about 40 to 45 percent of which are attributed to agricultural activities. The U.S. Department of the Interior estimates economic damages related to salinity in excess of $330 million annually in the Colorado River Basin. Salinity in the UCRB, as measured by dissolved-solids load and concentration, has been studied extensively during the past century. Over this period, a solid conceptual understanding of the sources and transport mechanisms of dissolved solids in the basin has been developed. This conceptual understanding was incorporated into the U.S. Geological Survey Spatially Referenced Regressions on Watershed Attributes (SPARROW) surface-water quality model to examine statistically the dissolved-solids supply and transport within the UCRB. Geologic and agricultural sources of dissolved solids in the UCRB were defined and represented in the model. On the basis of climatic and hydrologic conditions along with data availability, water year 1991 was selected for examination with SPARROW. Dissolved-solids loads for 218 monitoring sites were used to calibrate a dissolved-solids SPARROW model for the UCRB. The calibrated model generally captures the transport mechanisms that deliver dissolved solids to streams of the UCRB as evidenced by R2 and yield R2 values of 0.98 and 0.71, respectively. Model prediction error is approximated at 51 percent. Model results indicate that of the seven geologic source groups, the high-yield sedimentary Mesozoic rocks have the largest yield of dissolved solids, about 41.9 tons per square mile (tons/mi2). Irrigated sedimentary-clastic Mesozoic lands have an estimated yield of 1,180 tons/mi2, and irrigated sedimentary-clastic Tertiary lands have an estimated yield of 662 tons/mi2. Coefficients estimated for the seven landscape transport characteristics seem to agree well with the conceptual understanding of the role they play in the delivery of dissolved solids to streams in the UCRB. Predictions of dissolved-solids loads were generated for more than 10,000 stream reaches of the stream network defined in the UCRB. From these estimates, the downstream accumulation of dissolved solids, including natural and agricultural components, were examined in selected rivers. Contributions from each of the 11 dissolved-solids sources were also examined at select locations in the Grand, Green, and San Juan Divisions of the UCRB. At the downstream boundary of the UCRB, the Colorado River at Lees Ferry, Arizona, monitoring site, the dissolved-solids contribution of irrigated agricultural lands and natural sources were about 45 and 57 percent, respectively. Finally, model predictions, including the contributions of natural and agricultural sources for selected locations in the UCRB, were compared with results from two previous studies.

Study of behavior and determination of customer lifetime value(CLV) using Markov chain model

NASA Astrophysics Data System (ADS)

Permana, Dony; Indratno, Sapto Wahyu; Pasaribu, Udjianna S.

2014-03-01

Customer Lifetime Value or CLV is a restriction on interactive marketing to help a company in arranging financial for the marketing of new customer acquisition and customer retention. Additionally CLV can be able to segment customers for financial arrangements. Stochastic models for the fairly new CLV used a Markov chain. In this model customer retention probability and new customer acquisition probability play an important role. This model is originally introduced by Pfeifer and Carraway in 2000 [1]. They introduced several CLV models, one of them only involves customer and former customer. In this paper we expand the model by adding the assumption of the transition from former customer to customer. In the proposed model, the CLV value is higher than the CLV value obtained by Pfeifer and Caraway model. But our model still requires a longer convergence time.

When customers exhibit verbal aggression, employees pay cognitive costs.

PubMed

Rafaeli, Anat; Erez, Amir; Ravid, Shy; Derfler-Rozin, Rellie; Treister, Dorit Efrat; Scheyer, Ravit

2012-09-01

In 4 experimental studies, we show that customer verbal aggression impaired the cognitive performance of the targets of this aggression. In Study 1, customers' verbal aggression reduced recall of customers' requests. Study 2 extended these findings by showing that customer verbal aggression impaired recognition memory and working memory among employees of a cellular communication provider. In Study 3, the ability to take another's perspective attenuated the negative effects of customer verbal aggression on participants' cognitive performance. Study 4 linked customer verbal aggression to quality of task performance, showing a particularly negative influence of aggressive requests delivered by high-status customers. Together, these studies suggest that the effects of even minor aggression from customers can strongly affect the immediate cognitive performance of customer service employees and reduce their task performance. The implications for research on aggression and for the practice of customer service are discussed.

Study of behavior and determination of customer lifetime value(CLV) using Markov chain model

DOE Office of Scientific and Technical Information (OSTI.GOV)

Permana, Dony, E-mail: donypermana@students.itb.ac.id; Indratno, Sapto Wahyu; Pasaribu, Udjianna S.

Customer Lifetime Value or CLV is a restriction on interactive marketing to help a company in arranging financial for the marketing of new customer acquisition and customer retention. Additionally CLV can be able to segment customers for financial arrangements. Stochastic models for the fairly new CLV used a Markov chain. In this model customer retention probability and new customer acquisition probability play an important role. This model is originally introduced by Pfeifer and Carraway in 2000 [1]. They introduced several CLV models, one of them only involves customer and former customer. In this paper we expand the model by addingmore » the assumption of the transition from former customer to customer. In the proposed model, the CLV value is higher than the CLV value obtained by Pfeifer and Caraway model. But our model still requires a longer convergence time.« less

47 CFR 64.2005 - Use of customer proprietary network information without customer approval.

Code of Federal Regulations, 2010 CFR

2010-10-01

... 47 Telecommunication 3 2010-10-01 2010-10-01 false Use of customer proprietary network information without customer approval. 64.2005 Section 64.2005 Telecommunication FEDERAL COMMUNICATIONS COMMISSION... Proprietary Network Information § 64.2005 Use of customer proprietary network information without customer...

47 CFR 64.2005 - Use of customer proprietary network information without customer approval.

Code of Federal Regulations, 2011 CFR

2011-10-01

... 47 Telecommunication 3 2011-10-01 2011-10-01 false Use of customer proprietary network information without customer approval. 64.2005 Section 64.2005 Telecommunication FEDERAL COMMUNICATIONS COMMISSION... Proprietary Network Information § 64.2005 Use of customer proprietary network information without customer...

Estimation of customer lifetime value of a health insurance with interest rates obeying uniform distribution

NASA Astrophysics Data System (ADS)

Widyawan, A.; Pasaribu, U. S.; Henintyas, Permana, D.

2015-12-01

Nowadays some firms, including insurer firms, think that customer-centric services are better than product-centric ones in terms of marketing. Insurance firms will try to attract as many new customer as possible while maintaining existing customer. This causes the Customer Lifetime Value (CLV) becomes a very important thing. CLV are able to put customer into different segments and calculate the present value of a firm's relationship with its customer. Insurance customer will depend on the last service he or she can get. So if the service is bad now, then customer will not renew his contract though the service is very good at an erlier time. Because of this situation one suitable mathematical model for modeling customer's relationships and calculating their lifetime value is Markov Chain. In addition, the advantages of using Markov Chain Modeling is its high degree of flexibility. In 2000, Pfeifer and Carraway states that Markov Chain Modeling can be used for customer retention situation. In this situation, Markov Chain Modeling requires only two states, which are present customer and former ones. This paper calculates customer lifetime value in an insurance firm with two distinctive interest rates; the constant interest rate and uniform distribution of interest rates. The result shows that loyal customer and the customer who increase their contract value have the highest CLV.

Hydrological and Geochemical Influences on the Dissolved Silica Concentrations in Natural Water in a Steep Headwater Catchment

NASA Astrophysics Data System (ADS)

Asano, Y.; Uchida, T.; Ohte, N.

2002-12-01

Dissolved silica has been used as a useful indicator of a chemical weathering in many geochemical studies in natural environment. Previous hydrological studies indicated that various hydrological processes affect the dissolution and precipitation of silica in hillslope and transport of this silica to stream; however, information is still limited to link this knowledge to understand geochemical processes. The observations of dissolved silica concentration in groundwater, spring and stream water was conducted at the unchannelled hillslope in the Tanakami Mountains of central Japan; (1) to clarify the effects of preferential flowpaths including lateral and vertical flow in soil layer and flow through bedrock fracture in the variation of dissolved silica concentration in runoff and groundwater, and (2) to isolate the effects of mixing of water from geochemically diverse water sources on the dissolved silica concentration. The mean dissolved silica concentrations in soil water at 40 cm depth and transient groundwater formed in upslope area were relatively constant independent of the variation in the new water ratio. The mean dissolved silica concentrations were similar regardless of the sampling depth in soil although the mean residence times of water increase with depth. These results indicated that dissolved silica concentrations in soil water and transient groundwater were defined almost independent of contact time of water with minerals. While the mean dissolved silica concentration in perennial groundwater, which was recharged by infiltrating water through soil and water emerging from bedrock in a area near to spring, was more than twice that of transient groundwater and the variation was relatively large. The mean dissolved silica concentration increased significantly at downslope from perennial groundwater, spring to the stream and the spring and stream concentrations also showed large variation. The dissolved silica concentrations of those perennial groundwater, the spring and the stream was controlled by the mixing of water from soil and bedrock. Our results demonstrated that in most areas of this headwater catchment, the preferential flowpaths give only small effect on dissolved silica concentrations. While in a small area (less than 10% of the longitudinal axis of the hollow near the spring), the dissolved silica concentration were controlled by the mixing of water from geochemically diverse water sources.

Characterization of dissolved solids in water resources of agricultural lands near Manila, Utah, 2004-05

USGS Publications Warehouse

Gerner, Steven J.; Spangler, L.E.; Kimball, B.A.; Naftz, D.L.

2006-01-01

Agricultural lands near Manila, Utah, have been identified as contributing dissolved solids to Flaming Gorge Reservoir. Concentrations of dissolved solids in water resources of agricultural lands near Manila, Utah, ranged from 35 to 7,410 milligrams per liter. The dissolved-solids load in seeps and drains in the study area that discharge to Flaming Gorge Reservoir ranged from less than 0.1 to 113 tons per day. The most substantial source of dissolved solids discharging from the study area to the reservoir was Birch Spring Draw. The mean daily dissolved-solids load near the mouth of Birch Spring Draw was 65 tons per day.The estimated annual dissolved-solids load imported to the study area by Sheep Creek and Peoples Canals is 1,330 and 13,200 tons, respectively. Daily dissolved-solid loads discharging to the reservoir from the study area, less the amount of dissolved solids imported by canals, for the period July 1, 2004, to June 30, 2005, ranged from 72 to 241 tons per day with a mean of 110 tons per day. The estimated annual dissolved-solids load discharging to the reservoir from the study area, less the amount of dissolved solids imported by canals, for the same period was 40,200 tons. Of this 40,200 tons of dissolved solids, about 9,000 tons may be from a regional source that is not associated with agricultural activities. The salt-loading factor is 3,670 milligrams per liter or about 5.0 tons of dissolved solids per acre-foot of deep percolation in Lucerne Valley and 1,620 milligrams per liter or 2.2 tons per acre-foot in South Valley.The variation of δ87Sr with strontium concentration indicates some general patterns that help to define a conceptual model of the processes affecting the concentration of strontium and the δ87Sr isotopic ratio in area waters. As excess irrigation water percolates through soils derived from Mancos Shale, the δ87Sr isotopic ratio (0.21 to 0.69 permil) approaches one that is typical of deep percolation from irrigation on Mancos Shale. The boron concentration and δ11B value for the water sample from Antelope Wash, being distinctly different from water samples from other sites, is evidence that water in Antelope Wash may contain a substantial component of regional ground-water flow.

Overstory vegetation influence nitrogen and dissolved organic carbon flux from the atmosphere to the forest floor: Boreal Plain, Canada

Treesearch

David E. Pelster; Randall K. Kolka; Ellie E. Prepas

2009-01-01

Nitrate, ammonium, total dissolved nitrogen (TDN), dissolved organic nitrogen (DON) and dissolved organic carbon (DOC) concentrations and flux were measured for one year in bulk deposition and throughfall from three stand types (upland deciduous, upland conifer and wetland conifer) on the Boreal Plain, Canada. Annual (November 2006 to October 2007 water year) flux...

19 CFR 122.5 - Reproduction of Customs forms.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Reproduction of Customs forms. 122.5 Section 122.5 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS General Definitions and Provisions § 122.5 Reproduction of Customs forms...

19 CFR 122.5 - Reproduction of Customs forms.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Reproduction of Customs forms. 122.5 Section 122.5 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS General Definitions and Provisions § 122.5 Reproduction of Customs forms...

41 CFR 101-28.302 - Mission of customer supply centers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... 41 Public Contracts and Property Management 2 2010-07-01 2010-07-01 true Mission of customer... DISTRIBUTION 28.3-Customer Supply Centers § 101-28.302 Mission of customer supply centers. Customer supply... of frequently needed common-use expendable items for the accomplishment of customer agency missions. ...

75 FR 19464 - Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-04-14

... for Unauthorized Access to Customer Information and Customer Notice AGENCY: Office of Thrift...: Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and Customer Notice... physical safeguards to: (1) Ensure the security and confidentiality of customer records and information; (2...

75 FR 6790 - Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-02-10

... for Unauthorized Access to Customer Information and Customer Notice AGENCY: Office of Thrift... for Unauthorized Access to Customer Information and Customer Notice. OMB Number: 1550-0110. Form...) Ensure the security and confidentiality of customer records and information; (2) protect against any...

47 CFR 64.2010 - Safeguards on the disclosure of customer proprietary network information.

Code of Federal Regulations, 2013 CFR

2013-10-01

... authenticate a customer prior to disclosing CPNI based on customer-initiated telephone contact, online account... customer. (c) Online access to CPNI. A telecommunications carrier must authenticate a customer without the... customer online access to CPNI related to a telecommunications service account. Once authenticated, the...

47 CFR 64.2010 - Safeguards on the disclosure of customer proprietary network information.

Code of Federal Regulations, 2012 CFR

2012-10-01

... authenticate a customer prior to disclosing CPNI based on customer-initiated telephone contact, online account... customer. (c) Online access to CPNI. A telecommunications carrier must authenticate a customer without the... customer online access to CPNI related to a telecommunications service account. Once authenticated, the...

47 CFR 64.2010 - Safeguards on the disclosure of customer proprietary network information.

Code of Federal Regulations, 2014 CFR

2014-10-01

... authenticate a customer prior to disclosing CPNI based on customer-initiated telephone contact, online account... customer. (c) Online access to CPNI. A telecommunications carrier must authenticate a customer without the... customer online access to CPNI related to a telecommunications service account. Once authenticated, the...

19 CFR 146.51 - Customs control of merchandise.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Customs control of merchandise. 146.51 Section 146.51 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) FOREIGN TRADE ZONES Handling of Merchandise in a Zone § 146.51 Customs...

19 CFR 146.51 - Customs control of merchandise.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Customs control of merchandise. 146.51 Section 146.51 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) FOREIGN TRADE ZONES Handling of Merchandise in a Zone § 146.51 Customs...

19 CFR 146.51 - Customs control of merchandise.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Customs control of merchandise. 146.51 Section 146.51 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) FOREIGN TRADE ZONES Handling of Merchandise in a Zone § 146.51 Customs...

19 CFR 146.51 - Customs control of merchandise.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Customs control of merchandise. 146.51 Section 146.51 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) FOREIGN TRADE ZONES Handling of Merchandise in a Zone § 146.51 Customs...

19 CFR 146.51 - Customs control of merchandise.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Customs control of merchandise. 146.51 Section 146.51 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) FOREIGN TRADE ZONES Handling of Merchandise in a Zone § 146.51 Customs...

19 CFR 191.71 - Drawback on articles destroyed under Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... supervision. 191.71 Section 191.71 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... articles destroyed under Customs supervision. (a) Procedure. At least 7 working days before the intended... Customs supervision. Unless Customs determines to witness the destruction, the destruction of the articles...

19 CFR 19.34 - Customs supervision.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Customs supervision. 19.34 Section 19.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... Wheat § 19.34 Customs supervision. Port directors shall exercise such supervision and control over the...

19 CFR 19.34 - Customs supervision.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Customs supervision. 19.34 Section 19.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... Wheat § 19.34 Customs supervision. Port directors shall exercise such supervision and control over the...

19 CFR 19.34 - Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Customs supervision. 19.34 Section 19.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... Wheat § 19.34 Customs supervision. Port directors shall exercise such supervision and control over the...

19 CFR 19.34 - Customs supervision.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Customs supervision. 19.34 Section 19.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY... Wheat § 19.34 Customs supervision. Port directors shall exercise such supervision and control over the...

19 CFR 191.71 - Drawback on articles destroyed under Customs supervision.

Code of Federal Regulations, 2010 CFR

2010-04-01

... supervision. 191.71 Section 191.71 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND... articles destroyed under Customs supervision. (a) Procedure. At least 7 working days before the intended... Customs supervision. Unless Customs determines to witness the destruction, the destruction of the articles...

78 FR 48460 - Notice of Revocation of Customs Broker License

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-08

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Notice of Revocation of Customs Broker License AGENCY: U.S. Customs and Border Protection, Department of Homeland Security. ACTION: Notice of revocation of a customs broker license. SUMMARY: Notice is hereby given that a customs broker...

77 FR 45647 - Notice of Cancellation of Customs Broker Licenses

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-01

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Notice of Cancellation of Customs Broker Licenses AGENCY: U.S. Customs and Border Protection, U.S. Department of Homeland Security... 1641) and the U.S. Customs and Border Protection regulations (19 CFR 111.51), the following Customs...

19 CFR 115.17 - Appeal to Commissioner of Customs.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Appeal to Commissioner of Customs. 115.17 Section 115.17 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.18 - Decision of Commissioner of Customs final.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Decision of Commissioner of Customs final. 115.18 Section 115.18 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.18 - Decision of Commissioner of Customs final.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Decision of Commissioner of Customs final. 115.18 Section 115.18 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.17 - Appeal to Commissioner of Customs.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Appeal to Commissioner of Customs. 115.17 Section 115.17 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.17 - Appeal to Commissioner of Customs.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Appeal to Commissioner of Customs. 115.17 Section 115.17 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.18 - Decision of Commissioner of Customs final.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Decision of Commissioner of Customs final. 115.18 Section 115.18 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.18 - Decision of Commissioner of Customs final.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Decision of Commissioner of Customs final. 115.18 Section 115.18 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.17 - Appeal to Commissioner of Customs.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Appeal to Commissioner of Customs. 115.17 Section 115.17 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.18 - Decision of Commissioner of Customs final.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Decision of Commissioner of Customs final. 115.18 Section 115.18 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 115.17 - Appeal to Commissioner of Customs.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Appeal to Commissioner of Customs. 115.17 Section 115.17 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CARGO CONTAINER AND ROAD VEHICLE CERTIFICATION PURSUANT TO INTERNATIONAL CUSTOMS...

19 CFR 122.181 - Definition of Customs security area.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Definition of Customs security area. 122.181 Section 122.181 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.181 Definition of...

19 CFR 122.181 - Definition of Customs security area.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Definition of Customs security area. 122.181 Section 122.181 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.181 Definition of...

19 CFR 122.181 - Definition of Customs security area.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Definition of Customs security area. 122.181 Section 122.181 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.181 Definition of...

19 CFR 122.181 - Definition of Customs security area.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Definition of Customs security area. 122.181 Section 122.181 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.181 Definition of...

76 FR 65207 - U.S. Customs and Border Protection

Federal Register 2010, 2011, 2012, 2013, 2014

2011-10-20

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Notice of Cancellation of Customs Broker Licenses AGENCY: U.S. Customs and Border Protection, U.S. Department of Homeland Security.... 1641) and the U.S. Customs and Border Protection regulations (19 CFR 111.51), the following Customs...

Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange.

PubMed

Susskind, Alex M; Kacmar, K Michele; Borchgrevink, Carl P

2003-02-01

The authors proposed and tested a model describing the relationship between customer service providers' perceptions and attitudes toward their service-related duties and their customers' perceptions of satisfaction with their service experiences. Results indicated that the perception of having standards for service delivery in an organization is strongly related to line-level employees' perceptions of support from coworkers and supervisors. Perceived support from coworkers was significantly related to service providers' customer orientation, whereas perceived support from supervisors showed a weaker relationship to a customer orientation. Ultimately, service providers' customer orientation was strongly related to customers' satisfaction with service. Finally, a set of post hoc analyses indicated that coworker and supervisory support explained a greater proportion of incremental variance in the model than did perceived organizational support alone.

The role of baseflow in dissolved solids delivery to streams in the Upper Colorado River Basin

NASA Astrophysics Data System (ADS)

Rumsey, C.; Miller, M. P.; Schwarz, G. E.; Susong, D.

2017-12-01

Salinity has a major effect on water users in the Colorado River Basin, estimated to cause almost $300 million per year in economic damages. The Colorado River Basin Salinity Control Program implements and manages projects to reduce salinity (dissolved solids) loads, investing millions of dollars per year in irrigation upgrades, canal projects, and other mitigation strategies. To inform and improve mitigation efforts, there is a need to better understand sources of salinity to streams and how salinity has changed over time. This study explores salinity in baseflow, or groundwater discharge to streams, to assess whether groundwater is a significant contributor of dissolved solids to streams in the Upper Colorado River Basin (UCRB). Chemical hydrograph separation was used to estimate long-term mean annual baseflow discharge and baseflow dissolved solids loads at stream gages (n=69) across the UCRB. On average, it is estimated that 89% of dissolved solids loads originate from the baseflow fraction of streamflow. Additionally, a statistical trend analysis using weighted regressions on time, discharge, and season was used to evaluate changes in baseflow dissolved solids loads in streams with data from 1987 to 2011 (n=29). About two-thirds (62%) of these streams showed statistically significant decreasing trends in baseflow dissolved solids loads. At the two most downstream sites, Green River at Green River, UT and Colorado River at Cisco, UT, baseflow dissolved solids loads decreased by a combined 780,000 metric tons, which is approximately 65% of the estimated basin-scale decrease in total dissolved solids loads in the UCRB attributed to salinity control efforts. Results indicate that groundwater discharged to streams, and therefore subsurface transport processes, play a large role in delivering dissolved solids to streams in the UCRB. Decreasing trends in baseflow dissolved solids loads suggest that salinity mitigation projects, changes in land use, and/or climate are decreasing salinity in groundwater transported to streams.

Human perturbation increases the fluxes of dissolved molybdenum from land to ocean - The case of the Jiulong River in China.

PubMed

Wang, Deli; Lu, Shuimiao; Chen, Nengwang; Dai, Minhan; Guéguen, Céline

2018-03-15

Rivers contribute a substantial amount of trace metals including molybdenum (Mo) into the oceans. The driving forces controlling the riverine fluxes of dissolved metals still remain not fully understood. Our study then investigated the spatial variations of dissolved metals including molybdenum in a typically human perturbed river, the Jiulong River (JR), China. The aim of the study is to elucidate the relevance of anthropogenic perturbation on the fluxes of dissolved metals such as molybdenum from land to ocean. Our study shows a large spatial variability of dissolved Mo across tributary to main stream of the JR. Particularly, dissolved Mo was generally low (average: 5 ± 1 nM) in the "pristine" JR headwaters, and elevated (19 ± 6 nM) along the lower river continuum. Sporadically high levels of dissolved Mo occurred in the upper North River (77 ± 19 nM), as a result of mining activities locally. Significant correlations of dissolved Mo with total dissolved solids (TDS) and dissolved strontium (Sr) were observed in the whole JR (Mo = 1.4* TDS -1.7, R 2  = 0.86, p < .01; Mo = 1.2*Sr - 2.2, R 2  = 0.70, p < .01, logarithmic scales). This indicates that dissolved Mo is mobilized mainly along with other major ions such as Sr during similar mineral dissolution processes. From the "pristine" headwaters to the mouth of the JR, riverine Mo fluxes at the mouth of the JR has elevated by at least 3 times due to human perturbation. Compiled historic data regarding metal fluxes from world rivers further confirmed that small and medium rivers are relatively more sensitive to human perturbation. Copyright © 2017 Elsevier Ltd. All rights reserved.

Greenhouse Gas Dynamics in Streams and Riparian Floodplains located within Forested Landscapes of the US Northeast: Impact of Key Floodplain Geomorphic Features on Greenhouse Gas Production in a Forested Watershed in Northern New York State, USA.

NASA Astrophysics Data System (ADS)

Serchan, S. P.; Vidon, P.

2015-12-01

This study measured dissolved greenhouse gas (GHG) concentrations in interstitial water and stream across various "hotspots" in headwater catchments of Archer Creek watershed, New York, USA. Results indicated that stream water was hyper saturated with methane (CH4), and moderately saturated with carbon dioxide (CO2), and nitrous oxide (N2O). The values of dissolved CO2 (88.3 μmol/L), dissolved CH4 (1.2 μmol/L), and dissolved N2O (0.02 μmol/L) found in the stream were 5.8, 432, and 2.3 times in excess of atmospheric equilibrium, respectively. Results of dissolved GHG measured in interstitial water across various sites: riparian dry (RZ-Dry), riparian wet (RZ-Wet), riparian mucky (RZ-Mucky), pool with fine textured bed sediments (IS-fine-sedpool), pool with coarse textured bed sediments (IS-coarse-sed-pool), and riffles (Riffle) indicated high variations in the degree of saturation of all three GHG. RZ-Mucky, RZ-Wet, and IS-fine-sedpool sites were hotspots of CH4 and CO2 relative to other sites. RZ-Dry sites were hotspots of N2O. Multiple linear regression models indicated that dissolved oxygen (D.O.) and dissolved organic carbon (DOC) influenced dissolved CO2 and CH4 at most of the sites. Relationships between dissolved N2O and predictor variables were highly variable across all sites. Patterns of dissolved N2O in relatively oxic RZ-Dry sites (D.O. 5.3 mg/L) were positively correlated with nitrate (NO3) indicating nitrification as a dominant process in N2O production. In contrast, patterns of dissolved N2O were positively correlated with ammonium (NH4+) at RZ-Wet and RZ-Mucky sites where concentrations of D.O. were significantly lower compared to other sites.

Fast-dissolve drug delivery systems.

PubMed

Habib, W; Khankari, R; Hontz, J

2000-01-01

Fast-dissolve drug delivery is a rapidly growing area in the pharmaceutical industry. This paper defines the technology, discusses its benefits, and reviews and compares various fast-dissolve technologies currently available on the market.

7 CFR 760.803 - Eligibility.

Code of Federal Regulations, 2014 CFR

2014-01-01

... who, at the time of application, is a deceased individual or is a dissolved entity if a representative... documents for the deceased individual or dissolved entity. If a participant is now a dissolved general...

7 CFR 760.803 - Eligibility.

Code of Federal Regulations, 2011 CFR

2011-01-01

... who, at the time of application, is a deceased individual or is a dissolved entity if a representative... documents for the deceased individual or dissolved entity. If a participant is now a dissolved general...

7 CFR 760.803 - Eligibility.

Code of Federal Regulations, 2010 CFR

2010-01-01

... who, at the time of application, is a deceased individual or is a dissolved entity if a representative... documents for the deceased individual or dissolved entity. If a participant is now a dissolved general...

7 CFR 760.803 - Eligibility.

Code of Federal Regulations, 2013 CFR

2013-01-01

... who, at the time of application, is a deceased individual or is a dissolved entity if a representative... documents for the deceased individual or dissolved entity. If a participant is now a dissolved general...

7 CFR 760.803 - Eligibility.

Code of Federal Regulations, 2012 CFR

2012-01-01

... who, at the time of application, is a deceased individual or is a dissolved entity if a representative... documents for the deceased individual or dissolved entity. If a participant is now a dissolved general...

Crustacean zooplankton release copious amounts of dissolved organic matter as taurine in the ocean.

PubMed

Clifford, Elisabeth L; Hansell, Dennis A; Varela, Marta M; Nieto-Cid, Mar; Herndl, Gerhard J; Sintes, Eva

2017-11-01

Taurine (Tau), an amino acid-like compound, is present in almost all marine metazoans including crustacean zooplankton. It plays an important physiological role in these organisms and is released into the ambient water throughout their life cycle. However, limited information is available on the release rates by marine organisms, the concentrations and turnover of Tau in the ocean. We determined dissolved free Tau concentrations throughout the water column and its release by abundant crustacean mesozooplankton at two open ocean sites (Gulf of Alaska and North Atlantic). At both locations, the concentrations of dissolved free Tau were in the low nM range (up to 15.7 nM) in epipelagic waters, declining sharply in the mesopelagic to about 0.2 nM and remaining fairly stable throughout the bathypelagic waters. Pacific amphipod-copepod assemblages exhibited lower dissolved free Tau release rates per unit biomass (0.8 ± 0.4 μmol g -1 C-biomass h -1 ) than Atlantic copepods (ranging between 1.3 ± 0.4 μmol g -1 C-biomass h -1 and 9.5 ± 2.1 μmol g -1 C-biomass h -1 ), in agreement with the well-documented inverse relationship between biomass-normalized excretion rates and body size. Our results indicate that crustacean zooplankton might contribute significantly to the dissolved organic matter flux in marine ecosystems via dissolved free Tau release. Based on the release rates and assuming steady state dissolved free Tau concentrations, turnover times of dissolved free Tau range from 0.05 d to 2.3 d in the upper water column and are therefore similar to those of dissolved free amino acids. This rapid turnover indicates that dissolved free Tau is efficiently consumed in oceanic waters, most likely by heterotrophic bacteria.

Characteristics and trends of streamflow and dissolved solids in the upper Colorado River Basin, Arizona, Colorado, New Mexico, Utah, and Wyoming

USGS Publications Warehouse

Liebermann, Timothy D.; Mueller, David K.; Kircher, James E.; Choquette, Anne F.

1989-01-01

Annual and monthly concentrations and loads of dissolved solids and major constituents were estimated for 70 streamflow-gaging stations in the Upper Colorado River Basin. Trends in streamflow, dissolved-solids concentrations, and dissolved-solids loads were identified. Nonparametric trend-analysis techniques were used to determine step trends resulting from human activities upstream and long-term monotonic trends. Results were compared with physical characteristics of the basin and historical water-resource development in the basin to determine source areas of dissolved solids and possible cause of trends. Mean annual dissolved-solids concentration increases from less than 100 milligrams per liter in the headwater streams to more than 500 milligrams per liter in the outflow from the Upper Colorado River Basin. All the major tributaries that have high concentrations of dissolved solids are downstream from extensive areas of irrigated agriculture. However, irrigation predated the period of record for most sites and was not a factor in many identified trends. Significant annual trends were identified for 30 sites. Most of these trends were related to transbasin exports, changes in land use, salinity-control practices, or reservoir development. The primary factor affecting streamflow and dissolved-solids concentration and load has been the construction of large reservoirs. Reservoirs have decreased the seasonal and annual variability of streamflow and dissolved solids in streams that drain the Gunnison and San Juan River basins. Fontenelle and Flaming Gorge Reservoirs have increased the dissolved-solids load in the Green River because of dissolution of mineral salts from the bank material. The largest trends occurred downstream from Lake Powell. However, the period of record since the completion of filling was too short to estimate the long-term effects of that reservoir.

Influence of anoxic pore water dissolved organic matter on the fate and transport of hydrophobic organic pollutants

DOE Office of Scientific and Technical Information (OSTI.GOV)

Hunchak-Kariouk, K.

1992-01-01

Pore water dissolved organic matter is an overlooked pool of organic matter important to the environmental fate of hydrophobic organic pollutants. The association of polychlorinated biphenyls, polyaromatic hydrocarbons and chlorinated pesticides with pore water dissolved organic matter influences their distribution and mobility within the bottom sediment environment. Steep physical, biological and chemical gradients at the sediment/water interface isolate the pore water and create unique conditions within the sediment. This study indicates that any disturbance of this environment will alter the distribution and mobility of organic pollutants by changing their association to the pore water dissolved organic matter. A small volumemore » closed equilibration method was developed to measure the solubility enhancement of 2,2' 4,4'-tetrachlorobiphenyl (TeCB) by natural dissolved organic matter. Chemical coated micro-glass beads were equilibrated with anoxic and laboratory aerated (oxic) pore water samples in flame sealed ampules. The TeCB enhanced solubilities were used to determine the pore water dissolved organic matter partition coefficient, K[sub pwdom]. The measured TeCB solubility and K[sub pwdom] were much smaller for anoxic than oxic pore waters. The dissolved organic matter sorptive capacity for the TeCB increased as the water was aerated. This change is attributed to coagulative fractionation and structural changes of the pore water dissolved organic matter during aeration and was characterized by differences in the dissolved organic matter concentration, UV absorption at 254 nm, interfacial surface tension, and sorption capacity of molecular weight fractions of anoxic and oxic pore water dissolved organic matter. The increase in partitioning indicates that there will be an increase in the mobility of the TeCB as an anoxic bottom sediment environment is disturbed and aerated.« less

Effects of long-term land use change on dissolved carbon characteristics in the permafrost streams of northeast China.

PubMed

Guo, Yuedong; Song, Changchun; Wan, Zhongmei; Tan, Wenwen; Lu, Yongzheng; Qiao, Tianhua

2014-11-01

Permafrost soils act as large sinks of organic carbon but are highly sensitive to interference such as changes in land use, which can greatly influence dissolved carbon loads in streams. This study examines the effects of long-term land reclamation on seasonal concentrations of dissolved carbons in the upper reaches of the Nenjiang River, northeast China. A comparison of streams in natural and agricultural systems shows that the dissolved organic carbon (DOC) concentration is much lower in the agricultural stream (AG) than in the two natural streams (WAF, wetland dominated; FR, forest dominated), suggesting that land use change is associated with reduced DOC exporting capacity. Moreover, the fluorescence indexes and the ratio of dissolved carbon to nitrogen also differ greatly between the natural and agricultural streams, indicating that the chemical characteristics and the origin of the DOC released from the whole reaches are also altered to some extent. Importantly, the exporting concentration of dissolved inorganic carbon (DIC) and its proportion of total dissolved carbon (TDC) substantially increase following land reclamation, which would largely alter the carbon cycling processes in the downstream fluvial system. Although the strong association between the stream discharge and the DOC concentration was unchanged, the reduction in total soil organic carbon following land reclamation led to remarkable decline of the total flux and exporting coefficient of the dissolved carbons. The results suggest that dissolved carbons in permafrost streams have been greatly affected by changes in land use since the 1970s, and the changes in the concentration and chemical characteristics of dissolved carbons will last until the alteration in both the traditional agriculture pattern and the persistent reclamation activities.

Mechanisms linking employee affective delivery and customer behavioral intentions.

PubMed

Tsai, Wei-Chi; Huang, Yin-Mei

2002-10-01

Past empirical evidence has indicated that employee affective delivery can influence customer reactions (e.g., customer satisfaction, service quality evaluation). This study extends previous research by empirically examining mediating processes underlying the relationship between employee affective delivery and customer behavioral intentions. Data were collected from 352 employee-customer pairs in 169 retail shoe stores in Taiwan. Results showed that the influence of employee affective delivery on customers' willingness to return to the store and pass positive comments to friends was indirect through the mediating processes of customer in-store positive moods and perceived friendliness. The study also indicated that employee affective delivery influences customers' time spent in store, which, in turn, influences customer behavioral intentions.

Development of an aquaculture system using nanobubble technology for the optimation of dissolved oxygen in culture media for nile tilapia (Oreochromis niloticus)

NASA Astrophysics Data System (ADS)

Mahasri, G.; Saskia, A.; Apandi, P. S.; Dewi, N. N.; Rozi; Usuman, N. M.

2018-04-01

The purpose of this research was to discover the process of enrichment of dissolved oxygen in fish cultivation media using nanobubble technology. This study was conducted with two treatments, namely a cultivation media without fish and a cultivation media containing 8 fish with an average body length of 24.5 cm. The results showed that the concentration of dissolved oxygen increased from 6.5 mg/L to 25 mg/L. The rate of increase in dissolved oxygen concentration for 30 minutes is 0.61 pp/minute. The rate of decrease in dissolved oxygen concentration in treatment 1 is 3.08 ppm/day and in treatment 2 is 0.23 ppm/minute. It was concluded that nanobubble is able to increase dissolved oxygen.

Laser Calorimetry Spectroscopy for ppm-level Dissolved Gas Detection and Analysis

PubMed Central

K. S., Nagapriya; Sinha, Shashank; R., Prashanth; Poonacha, Samhitha; Chaudhry, Gunaranjan; Bhattacharya, Anandaroop; Choudhury, Niloy; Mahalik, Saroj; Maity, Sandip

2017-01-01

In this paper we report a newly developed technique – laser calorimetry spectroscopy (LCS), which is a combination of laser absorption spectroscopy and calorimetry - for the detection of gases dissolved in liquids. The technique involves determination of concentration of a dissolved gas by irradiating the liquid with light of a wavelength where the gas absorbs, and measuring the temperature change caused by the absorbance. Conventionally, detection of dissolved gases with sufficient sensitivity and specificity was done by first extracting the gases from the liquid and then analyzing the gases using techniques such as gas chromatography. Using LCS, we have been able to detect ppm levels of dissolved gases without extracting them from the liquid. In this paper, we show the detection of dissolved acetylene in transformer oil in the mid infrared (MIR) wavelength (3021 nm) region. PMID:28218304

Drinking-water quality and variations in water levels in the fractured crystalline-rock aquifer, west-central Jefferson County, Colorado. Water-resources investigations (interim)

DOE Office of Scientific and Technical Information (OSTI.GOV)

Hall, D.C.; Johnson, C.J.

1979-09-01

In parts of the area, water for domestic use obtained from the fractured crystalline-rock aquifer contained excessive concentrations of dissolved fluoride, dissolved nitrite plus nitrate, dissolved solids, dissolved iron, dissolved manganese, dissolved zinc, coliform bacteria, gross alpha radiation, and gross beta radiation. Based on water-quality analyses from 26 wells located in small urbanized areas, water from 21 of the wells contained excessive concentrations of one or more constituents. Local variations in concentrations of 15 chemical constituents, specific conductance, and water temperature were statistically significant. Depths to water in 11 non-pumping wells ranged from 1 to 15 feet annually. Three-year trendsmore » in water-level changes in 6 of the 11 wells indicated a decrease in stored water in the aquifer.« less

Laser Calorimetry Spectroscopy for ppm-level Dissolved Gas Detection and Analysis.

PubMed

K S, Nagapriya; Sinha, Shashank; R, Prashanth; Poonacha, Samhitha; Chaudhry, Gunaranjan; Bhattacharya, Anandaroop; Choudhury, Niloy; Mahalik, Saroj; Maity, Sandip

2017-02-20

In this paper we report a newly developed technique - laser calorimetry spectroscopy (LCS), which is a combination of laser absorption spectroscopy and calorimetry - for the detection of gases dissolved in liquids. The technique involves determination of concentration of a dissolved gas by irradiating the liquid with light of a wavelength where the gas absorbs, and measuring the temperature change caused by the absorbance. Conventionally, detection of dissolved gases with sufficient sensitivity and specificity was done by first extracting the gases from the liquid and then analyzing the gases using techniques such as gas chromatography. Using LCS, we have been able to detect ppm levels of dissolved gases without extracting them from the liquid. In this paper, we show the detection of dissolved acetylene in transformer oil in the mid infrared (MIR) wavelength (3021 nm) region.

Understanding the relationship between Kano model's customer satisfaction scores and self-stated requirements importance.

PubMed

Mkpojiogu, Emmanuel O C; Hashim, Nor Laily

2016-01-01

Customer satisfaction is the result of product quality and viability. The place of the perceived satisfaction of users/customers for a software product cannot be neglected especially in today competitive market environment as it drives the loyalty of customers and promotes high profitability and return on investment. Therefore understanding the importance of requirements as it is associated with the satisfaction of users/customers when their requirements are met is worth the pain considering. It is necessary to know the relationship between customer satisfactions when their requirements are met (or their dissatisfaction when their requirements are unmet) and the importance of such requirement. So many works have been carried out on customer satisfaction in connection with the importance of requirements but the relationship between customer satisfaction scores (coefficients) of the Kano model and users/customers self-stated requirements importance have not been sufficiently explored. In this study, an attempt is made to unravel the underlying relationship existing between Kano model's customer satisfaction indexes and users/customers self reported requirements importance. The results of the study indicate some interesting associations between these considered variables. These bivariate associations reveal that customer satisfaction index (SI), and average satisfaction coefficient (ASC) and customer dissatisfaction index (DI) and average satisfaction coefficient (ASC) are highly correlated (r = 96 %) and thus ASC can be used in place of either SI or DI in representing customer satisfaction scores. Also, these Kano model's customer satisfaction variables (SI, DI, and ASC) are each associated with self-stated requirements importance (IMP). Further analysis indicates that the value customers or users place on requirements that are met or on features that are incorporated into a product influences the level of satisfaction such customers derive from the product. The worth of a product feature is indicated by the perceived satisfaction customers get from the inclusion of such feature in the product design and development. The satisfaction users/customers derive when a requirement is fulfilled or when a feature is placed in the product (SI or ASC) is strongly influenced by the value the users/customers place on such requirements/features when met (IMP). However, the dissatisfaction users/customers received when a requirement is not met or when a feature is not incorporated into the product (DI), even though related to self-stated requirements importance (IMP), does not have a strong effect on the importance/worth (IMP) of that given requirement/feature as perceived by the users or customers. Therefore, since customer satisfaction is proportionally related to the perceived requirements importance (worth), it is then necessary to give adequate attention to user/customer satisfying requirements (features) from elicitation to design and to the final implementation of the design. Incorporating user or customer satisfying requirements in product design is of great worth or value to the future users or customers of the product.

19 CFR 101.7 - Customs seal.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Customs seal. 101.7 Section 101.7 Customs Duties U... GENERAL PROVISIONS § 101.7 Customs seal. (a) Design. According to the design furnished by the Department of the Treasury, the Customs seal of the United States shall consist of the seal of the Department of...

19 CFR 122.188 - Issuance of temporary Customs access seal.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Issuance of temporary Customs access seal. 122.188... temporary Customs access seal. (a) Conditions for issuance. When an approved Customs access seal is required... temporary Customs access seal for his employee. The employer must satisfy the port director that a hardship...

19 CFR 101.7 - Customs seal.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Customs seal. 101.7 Section 101.7 Customs Duties U... GENERAL PROVISIONS § 101.7 Customs seal. (a) Design. According to the design furnished by the Department of the Treasury, the Customs seal of the United States shall consist of the seal of the Department of...

19 CFR 122.188 - Issuance of temporary Customs access seal.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Issuance of temporary Customs access seal. 122.188... temporary Customs access seal. (a) Conditions for issuance. When an approved Customs access seal is required... temporary Customs access seal for his employee. The employer must satisfy the port director that a hardship...

19 CFR 122.188 - Issuance of temporary Customs access seal.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Issuance of temporary Customs access seal. 122.188 Section 122.188 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.188 Issuance of...

19 CFR 122.188 - Issuance of temporary Customs access seal.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Issuance of temporary Customs access seal. 122.188 Section 122.188 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.188 Issuance of...

19 CFR 122.188 - Issuance of temporary Customs access seal.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Issuance of temporary Customs access seal. 122.188 Section 122.188 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.188 Issuance of...

Achieving excellence--creating customer passion.

PubMed

Scheuing, E E

1999-08-01

Customers are the lifeblood of any organization. Without them, it loses its meaning and purpose. Customers provide incentive, vitality, and growth. Serving them well requires a customer-focused culture and a customer-friendly system. It also requires unrelenting effort toward continuous improvement, but the rewards are well worth the effort: unflinching customer loyalty, sustainable growth, and impressive performance.

19 CFR 122.181 - Definition of Customs security area.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Definition of Customs security area. 122.181...; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Access to Customs Security Areas § 122.181 Definition of Customs security area. For purposes of this section, the term “Customs security area” means the Federal...

To Customize or Not to Customize? Exploring Science Teacher Customization in an Online Lesson Portal

ERIC Educational Resources Information Center

Littenberg-Tobias, Joshua; Beheshti, Elham; Staudt, Carolyn

2016-01-01

New technologies are increasingly giving science teachers the ability to access and customize science lessons. However, there is substantial debate in the literature about whether and under what conditions teacher customization benefit student learning. In this study, we examined teacher customization of inquiry-based science lessons from an…

Investigation into some characteristics of the mass-customized production paradigm

NASA Astrophysics Data System (ADS)

Tapper, Jerome; Sundar, Pratap S.; Kamarthi, Sagar V.

2000-10-01

In recent times, while markets are reaching their saturation limits and customers are becoming more demanding, a paradigm shift has been taking place from mass production to mass- customized production (MCP). The concept of mass customization (MC) focuses on satisfying a customer's unique needs with the help of new technologies such as Internet, digital product realization, and re-configurable production facilities. In MC the needs of an individual customer are translated into design, accordingly produced, and delivered to the customer. In this research three hypothesis related to MCP are investigated by the data/information collected from ten companies, which are engaged in MCP. These three hypothesis are (1) mass-customized production systems can be classified into make-to-stock MCP, assemble-to-order MCP, make-to-order MCP, engineer-to-order MC, and develop-to-order MCP, (2) in mass-customized production systems the process of customization eliminates customer sacrifice, and (3) mass-customized production systems can deliver products at mass-production cost. The preliminary study indicates that while the first hypothesis is valid, MCP companies rarely fulfill what is stated in the other two hypotheses.

Sticks and stones can break my bones but words can also hurt me: The relationship between customer verbal aggression and employee incivility.

PubMed

Walker, David D; van Jaarsveld, Danielle D; Skarlicki, Daniel P

2017-02-01

Customer service employees tend to react negatively to customer incivility by demonstrating incivility in return, thereby likely reducing customer service quality. Research, however, has yet to uncover precisely what customers do that results in employee incivility. Through transcript and computerized text analysis in a multilevel, multisource, mixed-method field study of customer service events (N = 434 events), we found that employee incivility can occur as a function of customer (a) aggressive words, (b) second-person pronoun use (e.g., you, your), (c) interruptions, and (d) positive emotion words. First, the positive association between customer aggressive words and employee incivility was more pronounced when the verbal aggression included second-person pronouns, which we label targeted aggression. Second, we observed a 2-way interaction between targeted aggression and customer interruptions such that employees demonstrated more incivility when targeted customer verbal aggression was accompanied by more (vs. fewer) interruptions. Third, this 2-way interaction predicting employee incivility was attenuated when customers used positive emotion words. Our results support a resource-based explanation, suggesting that customer verbal aggression consumes employee resources potentially leading to self-regulation failure, whereas positive emotion words from customers can help replenish employee resources that support self-regulation. The present study highlights the advantages of examining what occurs within customer-employee interactions to gain insight into employee reactions to customer incivility. (PsycINFO Database Record (c) 2017 APA, all rights reserved).

Building brand equity and customer loyalty

DOE Office of Scientific and Technical Information (OSTI.GOV)

Pokorny, G.

Customer satisfaction and customer loyalty are two different concepts, not merely two different phrases measuring a single consumer attitude. Utilities having identical customer satisfaction ratings based on performance in areas like power reliability, pricing, and quality of service differ dramatically in their levels of customer loyalty. As competitive markets establish themselves, discrepancies in customer loyalty will have profound impacts on each utility`s prospects for market retention, profitability, and ultimately, shareholder value. Meeting pre-existing consumer needs, wants and preferences is the foundation of any utility strategy for building customer loyalty and market retention. Utilities meet their underlying customer expectations by performingmore » well in three discrete areas: product, customer service programs, and customer service transactions. Brand equity is an intervening variable standing between performance and the loyalty a utility desires. It is the totality of customer perceptions about the unique extra value the utility provides above and beyond its basic product, customer service programs and customer service transactions; it is the tangible, palpable reality of a branded utility that exists in the minds of consumers. By learning to manage their brand equity as well as they manage their brand performance, utilities gain control over all the major elements in the value-creation process that creates customer loyalty. By integrating brand performance and brand equity, electric utility companies can truly become in their customers` eyes a brand - a unique, very special, value-added energy services provider that can ask for and deserve a premium price in the marketplace.« less

A watershed-scale characterication of dissolved organic carbon and nutrients on the South Carolina Coastal Plain

Treesearch

Daniel L. Tufford; Setsen Alton-Ochir; Warren Hankinson

2016-01-01

Dissolved organic matter (DOM) is recognized as a major component in the global carbon cycle and is an important driver of numerous biogeochemical processes in aquatic ecosystems, both in-stream and downstream in estuaries. This study sought to characterize chromophoric DOM (CDOM), dissolved organic carbon (DOC), and dissolved nutrients in major rivers and their...

A watershed-scale characterization of dissolved organic carbon and nutrients on the South Carolina Coastal Plain

Treesearch

Daniel Tufford; Setsen Alton-Ochir

2016-01-01

Dissolved organic matter (DOM) is recognized as a major component in the global carbon cycle and is an important driver of numerous biogeochemical processes in aquatic ecosystems, both in-stream and downstream in estuaries. This study sought to characterize chromophoric DOM (CDOM), dissolved organic carbon (DOC), and dissolved nutrients in major rivers and their...

METHOD FOR DISSOLVING LANTHANUM FLUORIDE CARRIER FOR PLUTONIUM

DOEpatents

Koshland, D.E. Jr.; Willard, J.E.

1961-08-01

A method is described for dissolving lanthanum fluoride precipitates which is applicable to lanthanum fluoride carrier precipitation processes for recovery of plutonium values from aqueous solutions. The lanthanum fluoride precipitate is contacted with an aqueous acidic solution containing dissolved zirconium in the tetravalent oxidation state. The presence of the zirconium increases the lanthanum fluoride dissolved and makes any tetravalent plutonium present more readily oxidizable to the hexavalent state. (AEC)

Iron persistence in a distal hydrothermal plume supported by dissolved-particulate exchange

NASA Astrophysics Data System (ADS)

Fitzsimmons, Jessica N.; John, Seth G.; Marsay, Christopher M.; Hoffman, Colleen L.; Nicholas, Sarah L.; Toner, Brandy M.; German, Christopher R.; Sherrell, Robert M.

2017-02-01

Hydrothermally sourced dissolved metals have been recorded in all ocean basins. In the oceans' largest known hydrothermal plume, extending westwards across the Pacific from the Southern East Pacific Rise, dissolved iron and manganese were shown by the GEOTRACES program to be transported halfway across the Pacific. Here, we report that particulate iron and manganese in the same plume also exceed background concentrations, even 4,000 km from the vent source. Both dissolved and particulate iron deepen by more than 350 m relative to 3He--a non-reactive tracer of hydrothermal input--crossing isopycnals. Manganese shows no similar descent. Individual plume particle analyses indicate that particulate iron occurs within low-density organic matrices, consistent with its slow sinking rate of 5-10 m yr-1. Chemical speciation and isotopic composition analyses reveal that particulate iron consists of Fe(III) oxyhydroxides, whereas dissolved iron consists of nanoparticulate Fe(III) oxyhydroxides and an organically complexed iron phase. The descent of plume-dissolved iron is best explained by reversible exchange onto slowly sinking particles, probably mediated by organic compounds binding iron. We suggest that in ocean regimes with high particulate iron loadings, dissolved iron fluxes may depend on the balance between stabilization in the dissolved phase and the reversibility of exchange onto sinking particles.

[Evaluation of production and clinical working time of computer-aided design/computer-aided manufacturing (CAD/CAM) custom trays for complete denture].

PubMed

Wei, L; Chen, H; Zhou, Y S; Sun, Y C; Pan, S X

2017-02-18

To compare the technician fabrication time and clinical working time of custom trays fabricated using two different methods, the three-dimensional printing custom trays and the conventional custom trays, and to prove the feasibility of the computer-aided design/computer-aided manufacturing (CAD/CAM) custom trays in clinical use from the perspective of clinical time cost. Twenty edentulous patients were recruited into this study, which was prospective, single blind, randomized self-control clinical trials. Two custom trays were fabricated for each participant. One of the custom trays was fabricated using functional suitable denture (FSD) system through CAD/CAM process, and the other was manually fabricated using conventional methods. Then the final impressions were taken using both the custom trays, followed by utilizing the final impression to fabricate complete dentures respectively. The technician production time of the custom trays and the clinical working time of taking the final impression was recorded. The average time spent on fabricating the three-dimensional printing custom trays using FSD system and fabricating the conventional custom trays manually were (28.6±2.9) min and (31.1±5.7) min, respectively. The average time spent on making the final impression with the three-dimensional printing custom trays using FSD system and the conventional custom trays fabricated manually were (23.4±11.5) min and (25.4±13.0) min, respectively. There was significant difference in the technician fabrication time and the clinical working time between the three-dimensional printing custom trays using FSD system and the conventional custom trays fabricated manually (P<0.05). The average time spent on fabricating three-dimensional printing custom trays using FSD system and making the final impression with the trays are less than those of the conventional custom trays fabricated manually, which reveals that the FSD three-dimensional printing custom trays is less time-consuming both in the clinical and laboratory process than the conventional custom trays. In addition, when we manufacture custom trays by three-dimensional printing method, there is no need to pour preliminary cast after taking the primary impression, therefore, it can save the impression material and model material. As to completing denture restoration, manufacturing custom trays using FSD system is worth being popularized.

Detection of hydrogen dissolved in acrylonitrile butadiene rubber by 1H nuclear magnetic resonance

NASA Astrophysics Data System (ADS)

Nishimura, Shin; Fujiwara, Hirotada

2012-01-01

Rubber materials, which are used for hydrogen gas seal, can dissolve hydrogen during exposure in high-pressure hydrogen gas. Dissolved hydrogen molecules were detected by solid state 1H NMR of the unfilled vulcanized acrylonitrile butadiene rubber. Two signals were observed at 4.5 ppm and 4.8 ppm, which were assignable to dissolved hydrogen, in the 1H NMR spectrum of NBR after being exposed 100 MPa hydrogen gas for 24 h at room temperature. These signals were shifted from that of gaseous hydrogen molecules. Assignment of the signals was confirmed by quantitative estimation of dissolved hydrogen and peak area of the signals.

Concentrations of dissolved oxygen in the lower Puyallup and White rivers, Washington, August and September 2000 and 2001

USGS Publications Warehouse

Ebbert, J.C.

2002-01-01

The U.S. Geological Survey, Washington State Department of Ecology, and Puyallup Tribe of Indians conducted a study in August and September 2001 to assess factors affecting concentrations of dissolved oxygen in the lower Puyallup and White Rivers, Washington. The study was initiated because observed concentrations of dissolved oxygen in the lower Puyallup River fell to levels ranging from less than 1 milligram per liter (mg/L) to about 6 mg/L on several occasions in September 2000. The water quality standard for the concentration of dissolved oxygen in the Puyallup River is 8 mg/L.This study concluded that inundation of the sensors with sediment was the most likely cause of the low concentrations of dissolved oxygen observed in September 2000. The conclusion was based on (1) knowledge gained when a dissolved-oxygen sensor became covered with sediment in August 2001, (2) the fact that, with few exceptions, concentrations of dissolved oxygen in the lower Puyallup and White Rivers did not fall below 8 mg/L in August and September 2001, and (3) an analysis of other mechanisms affecting concentrations of dissolved oxygen.The analysis of other mechanisms indicated that they are unlikely to cause steep declines in concentrations of dissolved oxygen like those observed in September 2000. Five-day biochemical oxygen demand ranged from 0.22 to 1.78 mg/L (mean of 0.55 mg/L), and river water takes only about 24 hours to flow through the study reach. Photosynthesis and respiration cause concentrations of dissolved oxygen in the lower Puyallup River to fluctuate as much as about 1 mg/L over a 24-hour period in August and September. Release of water from Lake Tapps for the purpose of hydropower generation often lowered concentrations of dissolved oxygen downstream in the White River by about 1 mg/L. The effect was smaller farther downstream in the Puyallup River at river mile 5.8, but was still observable as a slight decrease in concentrations of dissolved oxygen caused by photosynthesis and respiration. The upper limit on oxygen demand caused by the scour of anoxic bed sediment and subsequent oxidation of reduced iron and manganese is less than 1 mg/L. The actual demand, if any, is probably negligible.In August and September 2001, concentrations of dissolved oxygen in the lower Puyallup River did not fall below the water-quality standard of 8 mg/L, except at high tide when the saline water from Commencement Bay reached the monitor at river mile 2.9. The minimum concentration of dissolved oxygen (7.6 mg/L) observed at river mile 2.9 coincided with the maximum value of specific conductance. Because the dissolved-oxygen standard for marine water is 6.0 mg/L, the standard was not violated at river mile 2.9. The concentration of dissolved oxygen at river mile 1.8 in the White River dropped below the water-quality standard on two occasions in August 2001. The minimum concentration of 7.8 mg/L occurred on August 23, and a concentration of 7.9 mg/L was recorded on August 13. Because there was some uncertainty in the monitoring record for those days, it cannot be stated with certainty that the actual concentration of dissolved oxygen in the river dropped below 8 mg/L. However, at other times when the quality of the monitoring record was good, concentrations as low as 8.2 mg/L were observed at river mile 1.8 in the White River.

7 CFR 1416.5 - Application for payment.

Code of Federal Regulations, 2013 CFR

2013-01-01

... producer who is now deceased or is a dissolved entity if a representative who currently has authority to... the deceased producer or dissolved entity must be provided. If a producer is now a dissolved general...

7 CFR 760.1104 - Application for payment.

Code of Federal Regulations, 2012 CFR

2012-01-01

... dissolved entity if a representative who currently has authority to enter into a contract, on behalf of the... for the deceased individual or dissolved entity must be provided. If a participant is now a dissolved...

7 CFR 760.1104 - Application for payment.

Code of Federal Regulations, 2013 CFR

2013-01-01

... dissolved entity if a representative who currently has authority to enter into a contract, on behalf of the... for the deceased individual or dissolved entity must be provided. If a participant is now a dissolved...

7 CFR 1416.5 - Application for payment.

Code of Federal Regulations, 2012 CFR

2012-01-01

... producer who is now deceased or is a dissolved entity if a representative who currently has authority to... the deceased producer or dissolved entity must be provided. If a producer is now a dissolved general...

7 CFR 760.1104 - Application for payment.

Code of Federal Regulations, 2011 CFR

2011-01-01

... dissolved entity if a representative who currently has authority to enter into a contract, on behalf of the... for the deceased individual or dissolved entity must be provided. If a participant is now a dissolved...

7 CFR 1416.5 - Application for payment.

Code of Federal Regulations, 2014 CFR

2014-01-01

... producer who is now deceased or is a dissolved entity if a representative who currently has authority to... the deceased producer or dissolved entity must be provided. If a producer is now a dissolved general...

7 CFR 1416.5 - Application for payment.

Code of Federal Regulations, 2011 CFR

2011-01-01

... producer who is now deceased or is a dissolved entity if a representative who currently has authority to... the deceased producer or dissolved entity must be provided. If a producer is now a dissolved general...

7 CFR 760.1104 - Application for payment.

Code of Federal Regulations, 2014 CFR

2014-01-01

... dissolved entity if a representative who currently has authority to enter into a contract, on behalf of the... for the deceased individual or dissolved entity must be provided. If a participant is now a dissolved...

A low-invasive and effective transcutaneous immunization system using a novel dissolving microneedle array for soluble and particulate antigens.

PubMed

Matsuo, Kazuhiko; Yokota, Yayoi; Zhai, You; Quan, Ying-Shu; Kamiyama, Fumio; Mukai, Yohei; Okada, Naoki; Nakagawa, Shinsaku

2012-07-10

Transcutaneous immunization (TCI) is a promising needle-free, easy-to-use, and low-invasive vaccination method. The hydrogel patch-based TCI system induced immune responses against soluble antigens (Ags) like toxoids, but could not induce immune responses against particulate Ags. Here, as an effective TCI system against every form of Ag, we developed a dissolving microneedle array of three lengths (200, 300, or 800 μm) made of hyaluronate as a novel TCI device. Unlike conventional microneedles, the microneedles of our dissolving microneedle arrays dissolved in the skin after insertion. Each dissolving microneedle array effectively delivered both soluble and particulate Ags under the stratum corneum. TCI using these dissolving microneedle arrays induced effective immune responses in rats regardless of the Ag form that were comparable to conventional vaccination using subcutaneous immunization. In addition, application of these dissolving microneedle arrays caused only slight skin irritation. These findings suggest that our TCI system can simply, safely, and effectively improve protective immune responses for every vaccine Ag. Copyright © 2012 Elsevier B.V. All rights reserved.

Characterization of urban runoff pollution between dissolved and particulate phases.

PubMed

Wei, Zhang; Simin, Li; Fengbing, Tang

2013-01-01

To develop urban stormwater management effectively, characterization of urban runoff pollution between dissolved and particulate phases was studied by 12 rainfall events monitored for five typical urban catchments. The average event mean concentration (AEMC) of runoff pollutants in different phases was evaluated. The AEMC values of runoff pollutants in different phases from urban roads were higher than the ones from urban roofs. The proportions of total dissolved solids, total dissolved nitrogen, and total dissolved phosphorus in total ones for all the catchments were 26.19%-30.91%, 83.29%-90.51%, and 61.54-68.09%, respectively. During rainfall events, the pollutant concentration at the initial stage of rainfall was high and then sharply decreased to a low value. Affected by catchments characterization and rainfall distribution, the highest concentration of road pollutants might appear in the later period of rainfall. Strong correlations were also found among runoffs pollutants in different phases. Total suspended solid could be considered as a surrogate for particulate matters in both road and roof runoff, while dissolved chemical oxygen demand could be regarded as a surrogate for dissolved matters in roof runoff.

Effects of urban runoff and wastewater effluent on Wilsons Creek and James River near Springfield, Missouri

USGS Publications Warehouse

Berkas, Wayne R.

1980-01-01

Statistical analysis on water-quality parameters from James River upstream and downstream from the confluence of Wilsons Creek shows a significant difference for all parameters except temperature and dissolved silica at the 0.05 probability level. Regression analysis shows correlation for discharge with dissolved sodium, dissolved chloride, and dissolved potassium, and for specific conductance with dissolved chloride and dissolved sulfate at the station downstream from Wilsons Creek. This is due to the consistent quality of the effluent from the Southwest Wastewater Plant on Wilsons Creek. Water-quality monitor stations upstream and downstream from the wastewater plant indicate that the plant has a degrading effect on dissolved oxygen in Wilsons Creek and James River. The monitors also indicate that rainfall flushes momentarily poor quality water into Wilsons Creek from the urbanized Springfield area. Overall, the runoff is diluting the effluent from the wastewater plant. Rainfall and runoff stations indicate a rapid response of runoff to rainfall due to the high percentage of imperviousness and the filling or paving of sinkholes. (USGS)

Differences in dissolved cadmium and zinc uptake among stream insects: Mechanistic explanations

USGS Publications Warehouse

Buchwalter, D.B.; Luoma, S.N.

2005-01-01

This study examined the extent to which dissolved Cd and Zn uptake rates vary in several aquatic insect taxa commonly used as indicators of ecological health. We further attempted to explain the mechanisms underlying observed differences. By comparing dissolved Cd and Zn uptake rates in several aquatic insect species, we demonstrated that species vary widely in these processes. Dissolved uptake rates were not related to gross morphological features such as body size or gill size-features that influence water permeability and therefore have ionoregulatory importance. However, finer morphological features, specifically, the relative numbers of ionoregulatory cells (chloride cells), appeared to be related to dissolved metal uptake rates. This observation was supported by Michaelis-Menten type kinetics experiments, which showed that dissolved Cd uptake rates were driven by the numbers of Cd transporters and not by the affinities of those transporters to Cd. Calcium concentrations in exposure media similarly affected Cd and Zn uptake rates in the caddisfly Hydropsyche californica. Dissolved Cd and Zn uptake rates strongly co-varied among species, suggesting that these metals are transported by similar mechanisms.

Documentation of a dissolved-solids model of the Tongue River, southeastern Montana

USGS Publications Warehouse

Woods, Paul F.

1981-01-01

A model has been developed for assessing potential increases in dissolved solids of the Tongue River as a result of leaching of overburden materials used to backfill pits in surface coal-mining operations. The model allows spatial and temporal simulation of streamflow and dissolved-solids loads and concentrations under user-defined scenarios of surface coal mining and agricultural development. The model routes an input quantity of streamflow and dissolved solids from the upstream end to the downstream end of a stream reach while algebraically accounting for gains and losses of streamflow and dissolved solids within the stream reach. Input data needed to operate the model include the following: simulation number, designation of hydrologic conditions for each simulated month, either user-defined or regression-defined concentrations of dissolved solids input by the Tongue River Reservoir, number of irrigated acres, number of mined acres, dissolved-solids concentration of mine leachates and quantity of other water losses. A listing of the Fortran computer program, definitions of all variables in the model, and an example output permit use of the model by interested persons. (USGS)

Customer complaints: a managed care firm's best weapon in CQI.

PubMed

Polonski, G J

1995-01-01

Encouraging customer feedback and developing an automated customer complaint system are two essential steps a health plan must take if it wishes to develop a balanced relationship with the customer. The author explores how the right attitude and appropriate action can ensure that both customers and the company reap the benefits of a comprehensive customer complaint system.

19 CFR 122.186 - Presentation of Customs access seal by other person.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Presentation of Customs access seal by other... Presentation of Customs access seal by other person. If an approved Customs access seal is presented by a person other than the one to whom it was issued, the Customs access seal will be removed and destroyed...

19 CFR 122.186 - Presentation of Customs access seal by other person.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Presentation of Customs access seal by other... Presentation of Customs access seal by other person. If an approved Customs access seal is presented by a person other than the one to whom it was issued, the Customs access seal will be removed and destroyed...

New Partnerships Help Utilities Break Down Solar Barriers | News | NREL

Science.gov Websites

local customers. Due to the small size of many member organizations and customer bases, some members face a challenge in accommodating customer requests to interconnect customer-sited solar photovoltaic supported the growth of customer-sited solar PV installations in recent years. In response to customer

Ensuring Customer Delight: A Quality Approach to Excellence in Management Education

ERIC Educational Resources Information Center

Popli, Sapna

2005-01-01

A customer can recognise a professional institute almost immediately from the manner in which the customer is dealt with. The institute makes the customer (read student) feel special and deals with the customer as a matter of priority rather than as a secondary issue, less important than the undertaking of other activities. The customers of…

At Their Service. Making Life Happier for Customers and Staff. The Helping Hand Series.

ERIC Educational Resources Information Center

Nash, Claire

This guide is intended to help persons employed in the hotel and catering industry to improve their customer relations skills. The following topics are discussed: the importance of customers and good customer relations in the hospitality industry; what customers want; what employees in hospitality occupations can give customers; and importance of…

Improving Customer Satisfaction: A People CMM Perspective

DTIC Science & Technology

2010-10-11

customers internal service quality Employee satisfaction in turn fuels employee loyalty , which raises employee productivity. Higher productivity means...greater external service value for customers – which enhances customer satisfaction and loyalty . Internal Service Quality Employee Loyalty ...Employee Productivity Customer Satisfaction and Loyalty “A mere 5% jump in customer loyalty can boost profits 25%”…or more.

Demand forecast model based on CRM

NASA Astrophysics Data System (ADS)

Cai, Yuancui; Chen, Lichao

2006-11-01

With interiorizing day by day management thought that regarding customer as the centre, forecasting customer demand becomes more and more important. In the demand forecast of customer relationship management, the traditional forecast methods have very great limitation because much uncertainty of the demand, these all require new modeling to meet the demands of development. In this paper, the notion is that forecasting the demand according to characteristics of the potential customer, then modeling by it. The model first depicts customer adopting uniform multiple indexes. Secondly, the model acquires characteristic customers on the basis of data warehouse and the technology of data mining. The last, there get the most similar characteristic customer by their comparing and forecast the demands of new customer by the most similar characteristic customer.

10 CFR 905.15 - What are the requirements for the small customer plan alternative?

Code of Federal Regulations, 2010 CFR

2010-01-01

... summary form the following information: (i) Customer name, address, phone number, email and Website if... approves the request for small customer status. Small customers must submit, in writing, a small customer...

Water quality of Lake Whitney, north-central Texas

USGS Publications Warehouse

Strause, Jeffrey L.; Andrews, Freeman L.

1983-01-01

Seasonal temperature variations and variations in the concentration of dissolved oxygen result in dissolved iron, dissolved manganese, total inorganic nitrogen, and total phosphorus being recycled within the lake; however, no significant accumulations of these constituents were detected.

Dissolution actuated sample container

DOEpatents

Nance, Thomas A.; McCoy, Frank T.

2013-03-26

A sample collection vial and process of using a vial is provided. The sample collection vial has an opening secured by a dissolvable plug. When dissolved, liquids may enter into the interior of the collection vial passing along one or more edges of a dissolvable blocking member. As the blocking member is dissolved, a spring actuated closure is directed towards the opening of the vial which, when engaged, secures the vial contents against loss or contamination.

2014 annual summary of the lower Gunnison River Basin Selenium Management Program water-quality monitoring, Colorado

USGS Publications Warehouse

Henneberg, Mark F.

2016-08-10

Dissolved-selenium loading analyses of data collected at 18 water-quality sites in the lower Gunnison River Basin in Colorado were completed through water year (WY) 2014. A WY is defined as October 1–September 30. Selenium is a trace element that bioaccumulates in aquatic food chains and can cause reproductive failure, deformities, and other harmful effects. This report presents information on the dissolved-selenium loads at 18 sites in the lower Gunnison River Basin for WYs 2011–2014. Annual dissolved-selenium loads were calculated at 5 sites with continuous U.S. Geological Survey (USGS) streamflow gages, whereas instantaneous dissolved-selenium loads were calculated for the remaining 13 sites using water-quality samples that had been collected periodically during WYs 2011–2014. Annual dissolved-selenium loads for WY 2014 ranged from 336 pounds (lb) at Uncompahgre River at Colona to 13,300 lb at Gunnison River near Grand Junction (Whitewater). Most sites in the basin had a median instantaneous dissolved-selenium load of less than 20.0 lb per day. In general, dissolved-selenium loads at Gunnison River main-stem sites showed an increase from upstream to downstream.The State of Colorado water-quality standard for dissolved selenium of 4.6 micrograms per liter (µg/L) was compared to the 85th percentiles for dissolved selenium at selected water-quality sites. Annual 85th percentiles for dissolved selenium were calculated for the five core USGS sites having streamflow gages using estimated dissolved-selenium concentrations from linear regression models. These annual 85th percentiles in WY 2014 ranged from 0.97 µg/L at Uncompahgre River at Colona to 16.7 µg/L at Uncompahgre River at Delta. Uncompahgre River at Delta and Whitewater were the only core sites where water samples exceeded the State of Colorado water-quality standard for dissolved selenium of 4.6 µg/L.Instantaneous 85th percentiles for dissolved selenium were calculated for sites with sufficient data using water-quality samples collected during WYs 2011–2014. The instantaneous 85th percentiles for samples for WY 2014 ranged from 1.1 µg/L at Uncompahgre River at Colona to 125 µg/L at Loutzenhizer Arroyo at North River Road.A trend analysis was completed for Whitewater to determine if dissolved-selenium loads are increasing or decreasing. The trend analysis indicates a decrease of 8,000 lb from WY 1986 to WY 2014, a 34.8 percent reduction during the time period, and an additional 6.2 percent reduction from a reported 28.6 percent reduction during WYs 1986–2008. The trend analysis for WY 1992 to WY 2014 indicates a decrease of 5,800 lb per year, or 27.9 percent.

22 CFR 127.4 - Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection...

Code of Federal Regulations, 2014 CFR

2014-04-01

... 22 Foreign Relations 1 2014-04-01 2014-04-01 false Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. 127.4 Section 127.4 Foreign Relations DEPARTMENT.... Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. (a) U.S. Immigration and...

22 CFR 127.4 - Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection...

Code of Federal Regulations, 2012 CFR

2012-04-01

... 22 Foreign Relations 1 2012-04-01 2012-04-01 false Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. 127.4 Section 127.4 Foreign Relations DEPARTMENT.... Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. (a) U.S. Immigration and...

22 CFR 127.4 - Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection...

Code of Federal Regulations, 2013 CFR

2013-04-01

... 22 Foreign Relations 1 2013-04-01 2013-04-01 false Authority of U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. 127.4 Section 127.4 Foreign Relations DEPARTMENT.... Immigration and Customs Enforcement and U.S. Customs and Border Protection officers. (a) U.S. Immigration and...

41 CFR 102-85.215 - What if another customer agency forces a GSA customer to move?

Code of Federal Regulations, 2012 CFR

2012-01-01

... agency forces a GSA customer to move? 102-85.215 Section 102-85.215 Public Contracts and Property... PROPERTY 85-PRICING POLICY FOR OCCUPANCY IN GSA SPACE Continued Occupancy, Relocation and Forced Moves § 102-85.215 What if another customer agency forces a GSA customer to move? If a GSA customer agency, or...

41 CFR 102-85.215 - What if another customer agency forces a GSA customer to move?

Code of Federal Regulations, 2011 CFR

2011-01-01

... agency forces a GSA customer to move? 102-85.215 Section 102-85.215 Public Contracts and Property... PROPERTY 85-PRICING POLICY FOR OCCUPANCY IN GSA SPACE Continued Occupancy, Relocation and Forced Moves § 102-85.215 What if another customer agency forces a GSA customer to move? If a GSA customer agency, or...

41 CFR 102-85.215 - What if another customer agency forces a GSA customer to move?

Code of Federal Regulations, 2013 CFR

2013-07-01

... agency forces a GSA customer to move? 102-85.215 Section 102-85.215 Public Contracts and Property... PROPERTY 85-PRICING POLICY FOR OCCUPANCY IN GSA SPACE Continued Occupancy, Relocation and Forced Moves § 102-85.215 What if another customer agency forces a GSA customer to move? If a GSA customer agency, or...

19 CFR 122.185 - Report of loss or theft of Customs access seal.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Report of loss or theft of Customs access seal... Report of loss or theft of Customs access seal. The loss or theft of an approved Customs access seal must be promptly reported in writing by the employee to the port director. The Customs access seal may be...

19 CFR 18.4a - Containers or road vehicles accepted for transport under customs seal; requirements.

Code of Federal Regulations, 2011 CFR

2011-04-01

... under customs seal; requirements. 18.4a Section 18.4a Customs Duties U.S. CUSTOMS AND BORDER PROTECTION... General Provisions § 18.4a Containers or road vehicles accepted for transport under customs seal... under Customs seal (see § 18.4) if (i) durably marked with the name and address of the owner...

19 CFR 122.185 - Report of loss or theft of Customs access seal.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Report of loss or theft of Customs access seal... Report of loss or theft of Customs access seal. The loss or theft of an approved Customs access seal must be promptly reported in writing by the employee to the port director. The Customs access seal may be...

9 CFR 203.18 - Statement with respect to packers engaging in the business of custom feeding livestock.

Code of Federal Regulations, 2010 CFR

2010-01-01

... livestock for the accounts of feedlot customers. When a custom feedlot is owned or operated by a packer, and... buyer is in conflict with its obligations to feedlot customers to market their livestock to the customer... eliminate any conflict of interest. At a minimum, such measures should insure: (1) That feedlot customers...

29 CFR 779.340 - Out-of-State customers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... 29 Labor 3 2010-07-01 2010-07-01 false Out-of-State customers. 779.340 Section 779.340 Labor... State § 779.340 Out-of-State customers. Whether the sale or service is made to an out-of-State customer is a question of fact. In order for a customer to be considered an out-of-State customer, some...

19 CFR Appendix A to Part 113 - Airport Customs Security Area Bond

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Airport Customs Security Area Bond A Appendix A to... OF THE TREASURY CUSTOMS BONDS Pt. 113, App. A Appendix A to Part 113—Airport Customs Security Area Bond Airport Customs Security Area Bond (name of principal) of and (name of surety) of are held and...

19 CFR Appendix A to Part 113 - Airport Customs Security Area Bond

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Airport Customs Security Area Bond A Appendix A to... OF THE TREASURY CUSTOMS BONDS Pt. 113, App. A Appendix A to Part 113—Airport Customs Security Area Bond Airport Customs Security Area Bond (name of principal) of and (name of surety) of are held and...

19 CFR Appendix A to Part 113 - Airport Customs Security Area Bond

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Airport Customs Security Area Bond A Appendix A to... OF THE TREASURY CUSTOMS BONDS Pt. 113, App. A Appendix A to Part 113—Airport Customs Security Area Bond Airport Customs Security Area Bond (name of principal) of and (name of surety) of are held and...

19 CFR Appendix A to Part 113 - Airport Customs Security Area Bond

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Airport Customs Security Area Bond A Appendix A to... OF THE TREASURY CUSTOMS BONDS Pt. 113, App. A Appendix A to Part 113—Airport Customs Security Area Bond Airport Customs Security Area Bond (name of principal) of and (name of surety) of are held and...

19 CFR Appendix A to Part 113 - Airport Customs Security Area Bond

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Airport Customs Security Area Bond A Appendix A to... OF THE TREASURY CUSTOMS BONDS Pt. 113, App. A Appendix A to Part 113—Airport Customs Security Area Bond Airport Customs Security Area Bond (name of principal) of and (name of surety) of are held and...

78 FR 52991 - Self-Regulatory Organizations; NASDAQ OMX PHLX LLC; Notice of Filing of Proposed Rule Change...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-27

..., 2014, a separate price improvement process for public customer and non-public customer PIXL Orders that... price equal to or within a range of 2.49-2.51. Assume a public customer or non-public customer order to... continue to afford the same price improvement opportunities for public customer and non-public customer...

Empirical research on Kano’s model and customer satisfaction

PubMed Central

Lin, Feng-Han; Tsai, Sang-Bing; Lee, Yu-Cheng; Hsiao, Cheng-Fu; Zhou, Jie; Wang, Jiangtao; Shang, Zhiwen

2017-01-01

Products are now developed based on what customers desire, and thus attractive quality creation has become crucial. In studies on customer satisfaction, methods for analyzing quality attributes and enhancing customer satisfaction have been proposed to facilitate product development. Although substantial studies have performed to assess the impact of the attributes on customer satisfaction, little research has been conducted that quantitatively calculate the odds of customer satisfaction for the Kano classification, fitting a nonlinear relationship between attribute-level performance and customer satisfaction. In the present study, the odds of customer satisfaction were determined to identify the classification of quality attributes, and took customer psychology into account to suggest how decision-makers should prioritize the allocation of resources. A novel method for quantitatively assessing quality attributes was proposed to determine classification criteria and fit the nonlinear relationship between quality attributes and customer satisfaction. Subsequently, a case study was conducted on bicycle user satisfaction to verify the novel method. The concept of customer satisfaction odds was integrated with the value function from prospect theory to understand quality attributes. The results of this study can serve as a reference for product designers to create attractive quality attributes in their products and thus enhance customer satisfaction. PMID:28873418

Empirical research on Kano's model and customer satisfaction.

PubMed

Lin, Feng-Han; Tsai, Sang-Bing; Lee, Yu-Cheng; Hsiao, Cheng-Fu; Zhou, Jie; Wang, Jiangtao; Shang, Zhiwen

2017-01-01

Products are now developed based on what customers desire, and thus attractive quality creation has become crucial. In studies on customer satisfaction, methods for analyzing quality attributes and enhancing customer satisfaction have been proposed to facilitate product development. Although substantial studies have performed to assess the impact of the attributes on customer satisfaction, little research has been conducted that quantitatively calculate the odds of customer satisfaction for the Kano classification, fitting a nonlinear relationship between attribute-level performance and customer satisfaction. In the present study, the odds of customer satisfaction were determined to identify the classification of quality attributes, and took customer psychology into account to suggest how decision-makers should prioritize the allocation of resources. A novel method for quantitatively assessing quality attributes was proposed to determine classification criteria and fit the nonlinear relationship between quality attributes and customer satisfaction. Subsequently, a case study was conducted on bicycle user satisfaction to verify the novel method. The concept of customer satisfaction odds was integrated with the value function from prospect theory to understand quality attributes. The results of this study can serve as a reference for product designers to create attractive quality attributes in their products and thus enhance customer satisfaction.

Dissolved organic carbon concentrations and compositions, and trihalomethane formation potentials in waters from agricultural peat soils, Sacramento-San Joaquin Delta, California; implications for drinking-water quality

USGS Publications Warehouse

Fujii, Roger; Ranalli, Anthony J.; Aiken, George R.; Bergamaschi, Brian A.

1998-01-01

Water exported from the Sacramento-San Joaquin River delta (Delta) is an important drinking-water source for more than 20 million people in California. At times, this water contains elevated concentrations of dissolved organic carbon and bromide, and exceeds the U.S. Environmental Protection Agency's maximum contaminant level for trihalomethanes of 0.100 milligrams per liter if chlorinated for drinking water. About 20 to 50 percent of the trihalomethane precursors to Delta waters originates from drainage water from peat soils on Delta islands. This report elucidates some of the factors and processes controlling and affecting the concentration and quality of dissolved organic carbon released from peat soils and relates the propensity of dissolved organic carbon to form trihalomethanes to its chemical composition.Soil water was sampled from near-surface, oxidized, well-decomposed peat soil (upper soil zone) and deeper, reduced, fibrous peat soil (lower soil zone) from one agricultural field in the west central Delta over 1 year. Concentrations of dissolved organic carbon in the upper soil zone were highly variable, with median concentrations ranging from 46.4 to 83.2 milligrams per liter. Concentrations of dissolved organic carbon in samples from the lower soil zone were much less variable and generally slightly higher than samples from the upper soil zone, with median concentrations ranging from 49.3 to 82.3 milligrams per liter. The dissolved organic carbon from the lower soil zone had significantly higher aromaticity (as measured by specific ultraviolet absorbance) and contained significantly greater amounts of aromatic humic substances (as measured by XAD resin fractionation and carbon-13 nuclear magnetic resonance analysis of XAD isolates) than the dissolved organic carbon from the upper soil zone. These results support the conclusion that more aromatic forms of dissolved organic carbon are produced under anaerobic conditions compared to aerobic conditions. Dissolved organic carbon concentration, trihalomethane formation potential, and ultraviolet absorbance were all highly correlated, showing that trihalomethane precursors increased with increasing dissolved organic carbon and ultraviolet absorbance for whole water samples. Contrary to the generally accepted conceptual model for trihalomethane formation that assumes that aromatic forms of carbon are primary precursors to trihalomethanes, results from this study indicate that dissolved organic carbon aromaticity appears unrelated to trihalomethane formation on a carbon-normalized basis. Thus, dissolved organic carbon aromaticity alone cannot fully explain or predict trihalomethane precursor content, and further investigation of aromatic and nonaromatic forms of carbon will be needed to better identify trihalomethane precursors.

A simple and valuable approach for measuring customer satisfaction.

PubMed

Kinney, William C

2005-08-01

To determine the financial impact of poor customer satisfaction and the value of information gained from using a 1-question customer-satisfaction survey in a medical setting. A single-question customer-satisfaction survey was collected from customers presenting to an academic otolaryngology head and neck surgery outpatient clinic. The overall response rate was 25%, overall net promoter score was 67.3%, lowest net promoter score occurred on Wednesday and Friday, overall net potential referrals were 872, and potential lost revenue from dissatisfied customers equaled US 2.3 million dollars. A single-question customer-satisfaction survey may help identify areas of customer dissatisfaction that lead to a significant source of lost revenue. The competitive forces in today's health care environment require medical practices to address issues related to customer satisfaction.

The effect of dissolved oxygen on the relaxation rates of blood plasma: Implications for hyperoxia calibrated BOLD.

PubMed

Ma, Yuhan; Berman, Avery J L; Pike, G Bruce

2016-12-01

To determine the contribution of paramagnetic dissolved oxygen in blood plasma to blood-oxygenation-level-dependent (BOLD) signal changes in hyperoxic calibrated BOLD studies. Bovine blood plasma samples were prepared with partial pressures of oxygen (pO 2 ) ranging from 110 to 600 mmHg. R 1 , R 2 , and R 2 * of the plasma with dissolved oxygen were measured using quantitative MRI sequences at 3 Tesla. Simulations were performed to predict the relative effects of dissolved oxygen and deoxyhemoglobin changes in hyperoxia calibrated BOLD. The relaxivities of dissolved oxygen in plasma were found to be r 1, O2 =1.97 ± 0.09 ×10 -4 s -1 mmHg -1 , r 2, O2 =2.3 ± 0.7 ×10 -4 s -1 mmHg -1 , and r 2, O2 * = 2.3 ± 0.7 ×10 -4 s -1 mmHg -1 . Simulations predict that neither the transverse nor longitudinal relaxation rates of dissolved oxygen contribute significantly to the BOLD signal during hyperoxia. During hyperoxia, the increases in R 2 and R 2 * of blood from dissolved oxygen in plasma are considerably less than the decreases in R 2 and R 2 * from venous deoxyhemoglobin. R 1 effects due to dissolved oxygen are also predicted to be negligible. As a result, dissolved oxygen in arteries should not contribute significantly to the hyperoxic calibrated BOLD signal. Magn Reson Med 76:1905-1911, 2016. © 2015 International Society for Magnetic Resonance in Medicine. © 2015 International Society for Magnetic Resonance in Medicine.

More on the losses of dissolved CO(2) during champagne serving: toward a multiparameter modeling.

PubMed

Liger-Belair, Gérard; Parmentier, Maryline; Cilindre, Clara

2012-11-28

Pouring champagne into a glass is far from being inconsequential with regard to the dissolved CO(2) concentration found in champagne. Three distinct bottle types, namely, a magnum bottle, a standard bottle, and a half bottle, were examined with regard to their loss of dissolved CO(2) during the service of successively poured flutes. Whatever the bottle size, a decreasing trend is clearly observed with regard to the concentration of dissolved CO(2) found within a flute (from the first to the last one of a whole service). Moreover, when it comes to champagne serving, the bottle size definitely does matter. The higher the bottle volume, the better its buffering capacity with regard to dissolved CO(2) found within champagne during the pouring process. Actually, for a given flute number in a pouring data series, the concentration of dissolved CO(2) found within the flute was found to decrease as the bottle size decreases. The impact of champagne temperature (at 4, 12, and 20 °C) on the losses of dissolved CO(2) found in successively poured flutes for a given standard 75 cL bottle was also examined. Cold temperatures were found to limit the decreasing trend of dissolved CO(2) found within the successively poured flutes (from the first to the last one of a whole service). Our experimental results were discussed on the basis of a multiparameter model that accounts for the major physical parameters that influence the loss of dissolved CO(2) during the service of a whole bottle type.

Toxicity of methylmercury injected into eggs when dissolved in water versus corn oil

USGS Publications Warehouse

Heinz, G.H.; Hoffman, D.J.; Klimstra, J.D.; Stebbins, K.R.; Kondrad, S.L.

2011-01-01

In a previous study, the embryotoxicity of methylmercury dissolved in corn oil was compared among 26 species of birds. Corn oil is not soluble in the water-based matrix that constitutes the albumen of an egg. To determine whether the use of corn oil limited the usefulness of this earlier study, a comparison was made of the embryotoxicity of methylmercury dissolved in corn oil versus water. Mallard (Anas platyrhynchos) and chicken (Gallus gallus) eggs were injected with methylmercury chloride dissolved in corn oil or water to achieve concentrations of 0, 0.2, 0.4, 0.8, and 1.6??g/g mercury in the egg on a wet weight basis. Hatching success at each dose of mercury was compared between the two solvents. For mallards, 16.4% of the eggs injected with 1.6??g/g mercury dissolved in water hatched, which was statistically lower than the 37.6% hatch rate of eggs injected with 1.6??g/g mercury dissolved in corn oil, but no differences in hatching success were observed between corn oil and water at any of the other doses. With chicken eggs, no significant differences occurred in percentage hatch of eggs between corn oil and water at any of the mercury doses. Methylmercury dissolved in corn oil seems to have a toxicity to avian embryos similar to that of does methylmercury dissolved in water. Consequently, the results from the earlier study that described the toxicity of methylmercury dissolved in corn oil to avian embryos were probably not compromised by the use of corn oil as a solvent. ?? 2011 SETAC.

[Effects of nitrogen addition and elevated CO2 concentration on soil dissolved organic carbon and nitrogen in rhizosphere and non-rhizosphere of Bothriochloa ischaemum].

PubMed

Xiao, Lie; Liu, Guo Bin; Li, Peng; Xue, Sha

2017-01-01

A pot experiment was conducted to study soil dissolved organic carbon (DOC) and dissolved organic nitrogen (DON) in the rhizosphere and non-rhizosphere of Bothriochloa ischaemum in loess hilly-gully region under the different treatments of CO 2 concentrations (400 and 800 μmol·mol -1 ) and nitrogen addition (0, 2.5, 5.0 g N·m -2 ·a -1 ). The results showed that eleva-ted CO 2 treatments had no significant effect on the contents of DOC, dissolved total nitrogen (DTN), DON, dissolved ammonium nitrogen (NH 4 + -N) and dissolved nitrate nitrogen (NO 3 - -N) in the soil of rhizosphere and non-rhizosphere of B. ischaemum. The contents of DTN, DON, and NO 3 - -N in the rhizosphere soil were significantly increased with the nitrogen application and the similar results of DTN and NO 3 - -N also were observed in the non-rhizosphere of B. ischaemum. Nitrogen application significantly decreased DOC/DON in the rhizosphere of B. ischaemum. The contents of DTN, NO 3 - -N and DON in the soil of rhizosphere were significantly lower than that in the non-rhizosphere soil, and DOC/DON was significantly higher in the rhizosphere soil than that in the non-rhizosphere soil. It indicated that short-term elevated CO 2 concentration had no significant influence on the contents of soil dissolved organic carbon and nitrogen. Simulated nitrogen deposition, to some extent, increased the content of soil dissolved nitrogen, but it was still insufficient to meet the demand of dissolved nitrogen for plant growing.

7 CFR 2201.11 - Application requirements.

Code of Federal Regulations, 2011 CFR

2011-01-01

... of such conditions in the future, including: (i) The adequacy and stability of the business' customer... acquisition cost or cost per gross added, subscriber penetration, geographic concentration of customers, nature of the terms of customer contracts, customer technical support, customer satisfaction and...

7 CFR 2201.11 - Application requirements.

Code of Federal Regulations, 2014 CFR

2014-01-01

... of such conditions in the future, including: (i) The adequacy and stability of the business' customer... acquisition cost or cost per gross added, subscriber penetration, geographic concentration of customers, nature of the terms of customer contracts, customer technical support, customer satisfaction and...

7 CFR 2201.11 - Application requirements.

Code of Federal Regulations, 2013 CFR

2013-01-01

... of such conditions in the future, including: (i) The adequacy and stability of the business' customer... acquisition cost or cost per gross added, subscriber penetration, geographic concentration of customers, nature of the terms of customer contracts, customer technical support, customer satisfaction and...

7 CFR 2201.11 - Application requirements.

Code of Federal Regulations, 2012 CFR

2012-01-01

... of such conditions in the future, including: (i) The adequacy and stability of the business' customer... acquisition cost or cost per gross added, subscriber penetration, geographic concentration of customers, nature of the terms of customer contracts, customer technical support, customer satisfaction and...

Links among high-performance work environment, service quality, and customer satisfaction: an extension to the healthcare sector.

PubMed

Scotti, Dennis J; Harmon, Joel; Behson, Scott J

2007-01-01

Healthcare managers must deliver high-quality patient services that generate highly satisfied and loyal customers. In this article, we examine how a high-involvement approach to the work environment of healthcare employees may lead to exceptional service quality, satisfied patients, and ultimately to loyal customers. Specifically, we investigate the chain of events through which high-performance work systems (HPWS) and customer orientation influence employee and customer perceptions of service quality and patient satisfaction in a national sample of 113 Veterans Health Administration ambulatory care centers. We present a conceptual model for linking work environment to customer satisfaction and test this model using structural equations modeling. The results suggest that (1) HPWS is linked to employee perceptions of their ability to deliver high-quality customer service, both directly and through their perceptions of customer orientation; (2) employee perceptions of customer service are linked to customer perceptions of high-quality service; and (3) perceived service quality is linked with customer satisfaction. Theoretical and practical implications of our findings, including suggestions of how healthcare managers can implement changes to their work environments, are discussed.

Service quality and perceived customer value in community pharmacies.

PubMed

Guhl, Dennis; Blankart, Katharina E; Stargardt, Tom

2018-01-01

A patient's perception of the service provided by a health care provider is essential for the successful delivery of health care. This study examines the value created by community pharmacies-defined as perceived customer value-in the prescription drug market through varying elements of service quality. We develop a path model that describes the relationship between service elements and perceived customer value. We then analyze the effect of perceived customer value on customer satisfaction and loyalty. We use data obtained from 289 standardized interviews on respondents' prescription fill in the last six months in Germany. The service elements personal interaction (path coefficient: 0.31), physical aspect (0.12), store policy (0.24), and availability (0.1) have a positive significant effect on perceived customer value. Consultation and reliability have no significant influence. We further find a strong positive interdependency between perceived customer value, customer satisfaction (0.75), and customer loyalty (0.71). Thus, pharmacies may enhance customer satisfaction and loyalty if they consider the customer perspective and focus on the relevant service elements. To enhance benefit, personal interaction appears to be most important to address appropriately.

Ground-water monitoring plan, water quality, and variability of agricultural chemicals in the Missouri River alluvial aquifer near the City of Independence, Missouri, well field, 1998-2000

USGS Publications Warehouse

Kelly, Brian P.

2002-01-01

A detailed ground-water sampling plan was developed and executed for 64 monitoring wells in the city of Independence well field to characterize ground-water quality in the 10-year zone of contribution. Samples were collected from monitoring wells, combined Independence well field pumpage, and the Missouri River at St. Joseph, Missouri, from 1998 through 2000. In 328 ground-water samples from the 64 monitoring wells and combined well field pumpage samples, specific conductance values ranged from 511 to 1,690 microsiemens per centimeter at 25 degrees Celsius, pH values ranged from 6.4 to 7.7, water temperature ranged from 11.3 to 23.6 degrees Celsius, and dissolved oxygen concentrations ranged from 0 to 3.3 milligrams per liter. In 12 samples from the combined well field pumpage samples, specific conductance values ranged from 558 to 856 microsiemens per centimeter at 25 degrees Celsius, pH values ranged from 6.9 to 7.7, water temperature ranged from 5.8 to 22.9 degrees Celsius, and dissolved oxygen concentrations ranged from 0 to 2.4 milligrams per liter. In 45 Missouri River samples, specific conductance values ranged from 531 to 830 microsiemens per centimeter at 25 degrees Celsius, pH ranged from 7.2 to 8.7, water temperature ranged from 0 to 30 degrees Celsius, and dissolved oxygen concentrations ranged from 5.0 to 17.6 milligrams per liter. The secondary maximum contaminant level for sulfate in drinking water was exceeded once in samples from two monitoring wells, the maximum contaminant level (MCL) for antimony was exceeded once in a sample from one monitoring well, and the MCL for barium was exceeded once in a sample from one monitoring well. The MCL for iron was exceeded in samples from all monitoring wells except two. The MCL for manganese was exceeded in all samples from monitoring wells and combined well field pumpage. Enzyme linked immunoassay methods indicate total benzene, toluene, ethyl benzene, and xylene (BTEX) was detected in samples from five wells. The highest total BTEX concentration was less than the MCL of toluene, ethyl benzene, or xylene but greater than the MCL for benzene. Total BTEX was not detected in samples from any well more than once. Atrazine was detected in samples from nine wells, and exceeded the MCL once in a sample from one well. Alachlor was detected in samples from 22 wells but the MCL was never exceeded in any sample. Samples from five wells analyzed for a large number of organic compounds indicate concentrations of volatile organic compounds did not exceed the MCL for drinking water. No semi-volatile organic compounds were detected; dieldrin was detected in one well sample, and no other pesticides, herbicides, polychlorinated biphenyls, or polychlorinated napthalenes were detected. Dissolved ammonia, dissolved nitrite plus nitrate, dissolved orthophosphorus, alachlor, and atrazine analyses were used to determine the spatial and temporal variability of agricultural chemicals in ground water. Detection frequencies for dissolved ammonia increased with well depth, decreased with depth for dissolved nitrite plus nitrate, and remained relatively constant with depth for dissolved orthophosphorus. Maximum concentrations of dissolved ammonia, dissolved nitrite plus nitrate, and dissolved orthophosphorus were largest in the shallowest wells and decreased with depth, which may indicate the land surface as the source. However, median concentrations increased with depth for dissolved ammonia, were less than the detection limit for dissolved nitrite plus nitrate, and decreased with depth for dissolved orthophosphorus. This pattern does not indicate a well-defined single source for these constituents. Dissolved orthophosphorus median concentrations were similar, but decreased slightly with depth, and may indicate the land surface as the source. Seasonal variability of dissolved ammonia, dissolved nitrite plus nitrate, a

The effects of salinity, pH, and dissolved organic matter on acute copper toxicity to the rotifer, Brachionus plicatilis ("L" strain).

PubMed

Arnold, W R; Diamond, R L; Smith, D S

2010-08-01

This paper presents data from original research for use in the development of a marine biotic ligand model and, ultimately, copper criteria for the protection of estuarine and marine organisms and their uses. Ten 48-h static acute (unfed) copper toxicity tests using the euryhaline rotifer Brachionus plicatilis ("L" strain) were performed to assess the effects of salinity, pH, and dissolved organic matter (measured as dissolved organic carbon; DOC) on median lethal dissolved copper concentrations (LC50). Reconstituted and natural saltwater samples were tested at seven salinities (6, 11, 13, 15, 20, 24, and 29 g/L), over a pH range of 6.8-8.6 and a range of dissolved organic carbon of <0.5-4.1 mg C/L. Water chemistry analyses (alkalinity, calcium, chloride, DOC, hardness, magnesium, potassium, sodium, salinity, and temperature) are presented for input parameters to the biotic ligand model. In stepwise multiple regression analysis of experimental results where salinity, pH, and DOC concentrations varied, copper toxicity was significantly related only to the dissolved organic matter content (pH and salinity not statistically retained; alpha=0.05). The relationship of the 48-h dissolved copper LC50 values and dissolved organic carbon concentrations was LC50 (microg Cu/L)=27.1xDOC (mg C/L)1.25; r2=0.94.

Seasonal and interannual variability of dissolved oxygen around the Balearic Islands from hydrographic data

NASA Astrophysics Data System (ADS)

Balbín, R.; López-Jurado, J. L.; Aparicio-González, A.; Serra, M.

2014-10-01

Oceanographic data obtained between 2001 and 2011 by the Spanish Institute of Oceanography (IEO, Spain) have been used to characterise the spatial distribution and the temporal variability of the dissolved oxygen around the Balearic Islands (Mediterranean Sea). The study area includes most of the Western Mediterranean Sea, from the Alboran Sea to Cape Creus, at the border between France and Spain. Dissolved oxygen (DO) at the water surface is found to be in a state of equilibrium exchange with the atmosphere. In the spring and summer a subsurface oxygen supersaturation is observed due to the biological activity, above the subsurface fluorescence maximum. Minimum observed values of dissolved oxygen are related to the Levantine Intermediate Waters (LIW). An unusual minimum of dissolved oxygen concentrations was also recorded in the Alboran Sea Oxygen Minimum Zone. The Western Mediterranean Deep Waters (WMDW) and the Western Intermediate Waters (WIW) show higher values of dissolved oxygen than the Levantine Intermediate Waters due to their more recent formation. Using these dissolved oxygen concentrations it is possible to show that the Western Intermediate Waters move southwards across the Ibiza Channel and the deep water circulates around the Balearic Islands. It has also been possible to characterise the seasonal evolution of the different water masses and their dissolved oxygen content in a station in the Algerian sub-basin.

Distribution of polycyclic aromatic hydrocarbons in southern Chesapeake Bay surface water: Evaluation of three methods for determining freely dissolved water concentrations

DOE Office of Scientific and Technical Information (OSTI.GOV)

Gustafson, K.E.; Dickhut, R.M.

1997-03-01

Gas sparging, semipermeable-membrane devices (SPMDs), and filtration with sorption of dissolved polycyclic aromatic hydrocarbons (PAHs) to XAD-2 resin were evaluated for determining the concentrations of freely dissolved PAHs in estuarine waters of southern Chesapeake Bay at sites ranging from rural to urban and highly industrialized. Gas sparging had significant sampling artifacts due to particle scavenging by rising bubbles, and SPMDs were kinetically limited for four-ring and larger PAHs relative to short-term temporal changes in water concentrations. Filtration with sorption of the dissolved contaminant fraction to XAD-2 resin was found to be the most accurate and feasible method for determining concentrationsmore » of freely dissolved PAHs in estuarine water. Concentrations and distribution coefficients of dissolved and particulate PAHs were measured using the filtration/XAD-2 method. Concentrations of PAHs in surface waters of southern Chesapeake Bay were higher than those reported for the northern bay; concentrations in the Elizabeth River were elevated relative to all other sites. A gradient for particulate PAHs was observed from urban to remote sites. No seasonal trends were observed in dissolved or particle-bound PAH fractions at any site. Distributions of dissolved and particulate PAHs in surface waters of the Chesapeake Bay are near equilibrium at all locations and during all seasons.« less

75 FR 27563 - Agency Information Collection Activities: Voluntary Customer Survey

Federal Register 2010, 2011, 2012, 2013, 2014

2010-05-17

... Activities: Voluntary Customer Survey AGENCY: U.S. Customs and Border Protection (CBP), Department of... collection requirement concerning a Voluntary Customer Survey. This request for comment is being made... soliciting comments concerning the following information collection: Title: Voluntary Customer Survey. OMB...

75 FR 80830 - Proposed Collection; Comment Request; Technology Transfer Center External Customer Satisfaction...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-12-23

... Request; Technology Transfer Center External Customer Satisfaction Survey (NCI) SUMMARY: In compliance...: Technology Transfer Center External Customer Satisfaction Survey (NCI). Type of Information Collection...: Obtain information on the satisfaction of TTC's external customers with TTC customer services; collect...

The mismanagement of customer loyalty.

PubMed

Reinartz, Werner; Kumar, V

2002-07-01

Who wouldn't want loyal customers? Surely they should cost less to serve, they'd be willing to pay more than other customers, and they'd actively market your company by word of mouth, right? Maybe not. Careful study of the relationship between customer loyalty and profits plumbed from 16,000 customers in four companies' databases tells a different story. The authors found no evidence to support any of these claims. What they did find was that the link between customers and profitability was more complicated because customers fall into four groups, not two. Simply put: Not all loyal customers are profitable, and not all profitable customers are loyal. Traditional tools for segmenting customers do a poor job of identifying that latter group, causing companies to chase expensively after initially profitable customers who hold little promise of future profits. The authors suggest an alternative approach, based on well-established "event-history modeling" techniques, that more accurately predicts future buying probabilities. Armed with such a tool, marketers can correctly identify which customers belong in which category and market accordingly. The challenge in managing customers who are profitable but disloyal--the "butterflies"--is to milk them for as much as you can while they're buying from you. A softly-softly approach is more appropriate for the profitable customers who are likely to stay loyal--your "true friends." As for highly loyal but not very profitable customers--the "barnacles"--you need to find out if they have the potential to spend more than they currently do. And, of course, for the "strangers"--those who generate no loyalty and no profits--the answer is simple: Identify early and don't invest anything.

48 CFR 552.238-75 - Price Reductions.

Code of Federal Regulations, 2010 CFR

2010-10-01

... relationship to the identified customer (or category of customers). This relationship shall be maintained... applicable to the identified customer (or category of customers) which disturbs this relationship shall...) Before award of a contract, the Contracting Officer and the Offeror will agree upon (1) the customer (or...

19 CFR 146.3 - Customs supervision.

Code of Federal Regulations, 2010 CFR

2010-04-01

... (CONTINUED) FOREIGN TRADE ZONES General Provisions § 146.3 Customs supervision. (a) Assignment of Customs officers. Customs officers will be assigned or detailed to a zone as necessary to maintain appropriate Customs supervision of merchandise and records pertaining thereto in the zone, and to protect the revenue...

19 CFR 146.3 - Customs supervision.

Code of Federal Regulations, 2014 CFR

2014-04-01

... (CONTINUED) FOREIGN TRADE ZONES General Provisions § 146.3 Customs supervision. (a) Assignment of Customs officers. Customs officers will be assigned or detailed to a zone as necessary to maintain appropriate Customs supervision of merchandise and records pertaining thereto in the zone, and to protect the revenue...

19 CFR 146.3 - Customs supervision.

Code of Federal Regulations, 2011 CFR

2011-04-01

... (CONTINUED) FOREIGN TRADE ZONES General Provisions § 146.3 Customs supervision. (a) Assignment of Customs officers. Customs officers will be assigned or detailed to a zone as necessary to maintain appropriate Customs supervision of merchandise and records pertaining thereto in the zone, and to protect the revenue...

19 CFR 146.3 - Customs supervision.

Code of Federal Regulations, 2013 CFR

2013-04-01

... (CONTINUED) FOREIGN TRADE ZONES General Provisions § 146.3 Customs supervision. (a) Assignment of Customs officers. Customs officers will be assigned or detailed to a zone as necessary to maintain appropriate Customs supervision of merchandise and records pertaining thereto in the zone, and to protect the revenue...

19 CFR 146.3 - Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... (CONTINUED) FOREIGN TRADE ZONES General Provisions § 146.3 Customs supervision. (a) Assignment of Customs officers. Customs officers will be assigned or detailed to a zone as necessary to maintain appropriate Customs supervision of merchandise and records pertaining thereto in the zone, and to protect the revenue...

78 FR 48457 - Correction of Document Revoking Customs Broker Licenses

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-08

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Correction of Document Revoking Customs Broker Licenses AGENCY: U.S. Customs and Border Protection, Department of Homeland Security. ACTION: Correction of document revoking certain customs broker licenses. SUMMARY: In a notice published...

76 FR 44351 - Proposed Renewal of Information Collection: 1090-0008, American Customer Satisfaction Index (ACSI...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-07-25

...: 1090-0008, American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction... Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Survey used by numerous Federal agencies... comments should reference Website Customer Satisfaction Surveys. FOR FURTHER INFORMATION CONTACT: To...

77 FR 36568 - Proposed Information Collection; Comment Request: Generic Customer Satisfaction Surveys

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-19

... Collection; Comment Request: Generic Customer Satisfaction Surveys AGENCY: Office of the Chief Information.... This Notice also lists the following information: Title of Proposal: Generic--Customer Satisfaction... to gather this data directly from our customers. HUD will conduct various customer satisfaction...

77 FR 12073 - Proposed Renewal of Information Collection: American Customer Satisfaction Index (ACSI...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-02-28

...: American Customer Satisfaction Index (ACSI) Government Customer Satisfaction Survey AGENCY: National... Interior is soliciting comments concerning the American Customer Satisfaction Index (ACSI) Government Customer Satisfaction Survey. DATES: Consideration will be given to all comments received by April 30, 2012...

32 CFR 842.133 - Claims by customers, members, participants, or authorized users.

Code of Federal Regulations, 2010 CFR

2010-07-01

... more than expressions of customer dissatisfactions. The activity manager is responsible for... 32 National Defense 6 2010-07-01 2010-07-01 false Claims by customers, members, participants, or... by customers, members, participants, or authorized users. (a) Customer complaints. Do not...

32 CFR 842.133 - Claims by customers, members, participants, or authorized users.

Code of Federal Regulations, 2011 CFR

2011-07-01

... more than expressions of customer dissatisfactions. The activity manager is responsible for... 32 National Defense 6 2011-07-01 2011-07-01 false Claims by customers, members, participants, or... by customers, members, participants, or authorized users. (a) Customer complaints. Do not...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2010 CFR

2010-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2013 CFR

2013-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2012 CFR

2012-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2014 CFR

2014-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

26 CFR 1.1059A-1 - Limitation on taxpayer's basis or inventory cost in property imported from related persons.

Code of Federal Regulations, 2011 CFR

2011-04-01

... denominator of which is the customs value of the item and adding this amount to the customs value of the... the denominator of which is the customs value of the item and adding this amount to the customs value... customs value of the item and adding this amount to the customs value of the dutiable portion of the item...

The utility and its customer: A complex relationship

DOE Office of Scientific and Technical Information (OSTI.GOV)

Covelli, L.; Williams, M.V.

Developing methods of tracking customer satisfaction for utilities presents major problems since the customer reacts to the utility on many different levels. The more obvious are in relation to the product (energy) and the services the company provides. More recently there has been talk of the {open_quotes}brand{close_quotes} elements of the company-customer relationship. Ontario Hydro (OH) has developed a method utilizing four separate domains for measuring and tracking customer satisfaction: product, service, competitiveness, and institutional relationships. Ontario Hydro conducted a survey of over 1200 residential customers. The respondents received a detailed in-person survey of their estimation of the importance of specificmore » aspects of customer service and their view of Ontario Hydro`s performance on those same issues. The data yielded 28 factors covered a large variety of separate concerns: customer service, and treatment of customers to export policy. OH concluded that the utility`s relationship with its customer is more complex than the susual customer-vendor interaction. A utility not only provides a product and a service, it has a institutional personality and provides an absolutely necessary product under an exclusive franchise and executes government policy as a regulated monopoly. It was found that customers are sensitive to all of these attributes.« less

The development of a qualitative dynamic attribute value model for healthcare institutes.

PubMed

Lee, Wan-I

2010-01-01

Understanding customers has become an urgent topic for increasing competitiveness. The purpopse of the study was to develop a qualitative dynamic attribute value model which provides insight into the customers' value for healthcare institute managers by conducting the initial open-ended questionnaire survey to select participants purposefully. A total number of 427 questionnaires was conducted in two hospitals in Taiwan (one district hospital with 635 beds and one academic hospital with 2495 beds) and 419 questionnaires were received in nine weeks. Then, apply qualitative in-depth interviews to explore customers' perspective of values for building a model of partial differential equations. This study concludes nine categories of value, including cost, equipment, physician background, physicain care, environment, timing arrangement, relationship, brand image and additional value, to construct objective network for customer value and qualitative dynamic attribute value model where the network shows the value process of loyalty development via its effect on customer satisfaction, customer relationship, customer loyalty and healthcare service. One set predicts the customer relationship based on comminent, including service quality, communication and empahty. As the same time, customer loyalty based on trust, involves buzz marketing, brand and image. Customer value of the current instance is useful for traversing original customer attributes and identifing customers on different service share.

Assessing the Role of Dissolved Organic Phosphate on Rates of Microbial Phosphorus Cycling

NASA Astrophysics Data System (ADS)

Gonzalez, A. C.; Popendorf, K. J.; Duhamel, S.

2016-02-01

Phosphorus (P) is an element crucial to life, and it is limiting in many parts of the ocean. In oligotrophic environments, the dissolved P pool is cycled rapidly through the activity of microbes, with turnover times of several hours or less. The overarching aim of this study was to assess the flux of P from picoplankton to the dissolved pool and the role this plays in fueling rapid P cycling. To determine if specific microbial groups are responsible for significant return of P to the dissolved pool during cell lifetime, we compared the rate of cellular P turnover (cell-Pτ, the rate of cellular P uptake divided by cellular P content) to the rate of cellular biomass turnover (cellτ). High rates of P return to the dissolved pool during cell lifetime (high cell-Pτ/cellτ) indicate significant P regeneration, fueling more rapid turnover of the dissolved P pool. We hypothesized that cell-Pτ/cellτ varies widely across picoplankton groups. One factor influencing this variation may be each microbial group's relative uptake of dissolved organic phosphorus (DOP) versus dissolved inorganic phosphorus (DIP). As extracellular hydrolysis is necessary for P incorporation from DOP, this process may return more P to the dissolved pool than DIP incorporation. This leads to the question: does a picoplankton's relative uptake of DOP (versus DIP) affect the rate at which it returns phosphorus to the dissolved pool? To address this question, we compared the rate of cellular P turnover based on uptake of DOP and uptake DIP using cultured representatives of three environmentally significant picoplankton groups: Prochlorococcus, Synechococcus, and heterotrophic bacteria. These different picoplankton groups are known to take up different ratios of DOP to DIP, and may in turn make significantly different contributions to the regeneration and cycling phosphorus. These findings have implications towards our understanding of the timeframes of biogeochemical cycling of phosphorus in the ocean.

Spectral analysis of coniferous foliage and possible links to soil chemistry: are spectral chlorophyll indices related to forest floor dissolved organic C and N?

PubMed

Albrechtova, Jana; Seidl, Zdenek; Aitkenhead-Peterson, Jacqueline; Lhotáková, Zuzana; Rock, Barrett N; Alexander, Jess E; Malenovský, Zbynek; McDowell, William H

2008-10-15

Dissolved organic matter in soils can be predicted from forest floor C:N ratio, which in turn is related to foliar chemistry. Little is known about the linkages between foliar constituents such as chlorophylls, lignin, and cellulose and the concentrations of water-extractable forest floor dissolved organic carbon and dissolved organic nitrogen. Lignin and cellulose are not mobile in foliage and thus may be indicative of growing conditions during prior years, while chlorophylls respond more rapidly to the current physiological status of a tree and reflect nutrient availability. The aim of this study was to examine potential links among spectral foliar data, and the organic C and N of forest soils. Two coniferous species (red spruce and balsam fir) were studied in the White Mountains of New Hampshire, USA. Six trees of each species were sampled at 5 watersheds (2 in the Hubbard Brook Experimental Forest, 3 in the Bartlett Experimental Forest). We hypothesized that in a coniferous forest, chemistry of old foliage would better predict the chemical composition of the forest floor litter layer than younger foliage, which is the more physiologically active and the most likely to be captured by remote sensing of the canopy. Contrary to our expectations, chlorophyll concentration of young needles proved to be most tightly linked to soil properties, in particular water-extractable dissolved organic carbon. Spectral indices related to the chlorophyll content of needles could be used to predict variation in forest floor dissolved organic carbon and dissolved organic nitrogen. Strong correlations were found between optical spectral indices based on chlorophyll absorption and forest floor dissolved organic carbon, with higher foliage chlorophyll content corresponding to lower forest floor dissolved organic carbon. The mechanisms behind these correlations are uncertain and need further investigation. However, the direction of the linkage from soil to tree via nutrient availability is hypothesized based on negative correlations found between foliar N and forest floor dissolved organic carbon.

Loyalty-based management.

PubMed

Reichheld, F F

1993-01-01

Despite a flurry of activities aimed at serving customers better, few companies have systematically revamped their operations with customer loyalty in mind. Instead, most have adopted improvement programs ad hoc, and paybacks haven't materialized. Building a highly loyal customer base must be integral to a company's basic business strategy. Loyalty leaders like MBNA credit cards are successful because they have designed their entire business systems around customer loyalty--a self-reinforcing system in which the company delivers superior value consistently and reinvents cash flows to find and keep high-quality customers and employees. The economic benefits of high customer loyalty are measurable. When a company consistently delivers superior value and wins customer loyalty, market share and revenues go up, and the cost of acquiring new customers goes down. The better economics mean the company can pay workers better, which sets off a whole chain of events. Increased pay boosts employee moral and commitment; as employees stay longer, their productivity goes up and training costs fall; employees' overall job satisfaction, combined with their experience, helps them serve customers better; and customers are then more inclined to stay loyal to the company. Finally, as the best customers and employees become part of the loyalty-based system, competitors are left to survive with less desirable customers and less talented employees. To compete on loyalty, a company must understand the relationships between customer retention and the other parts of the business--and be able to quantify the linkages between loyalty and profits. It involves rethinking and aligning four important aspects of the business: customers, product/service offering, employees, and measurement systems.

Impact of dissolved oxygen concentration on some key parameters and production of rhG-CSF in batch fermentation.

PubMed

Krishna Rao, Dasari V; Ramu, Chatadi T; Rao, Joginapally V; Narasu, Mangamoori L; Bhujanga Rao, Adibhatla Kali S

2008-09-01

The impact of different levels of agitation speed, carbondioxide and dissolved oxygen concentration on the key parameters and production of rhG-CSF in Escherichia coli BL21(DE3)PLysS were studied. Lower carbondioxide concentrations as well as higher agitation speeds and dissolved oxygen concentrations led to reduction in the acetate concentrations, and enhanced the cell growth, but inhibited plasmid stability and rhG-CSF expression. Similarly, higher carbondioxide concentrations and lower agitation speeds as well as dissolved oxygen concentrations led to enhanced acetate concentrations, but inhibited the cell growth and protein expression. To address the bottlenecks, a two-stage agitation control strategy (strategy-1) and two-stage dissolved oxygen control strategy (strategy-2) were employed to establish the physiological and metabolic conditions, so as to improve the expression of rhG-CSF. By adopting strategy-1 the yields were improved 1.4-fold over constant speed of 550 rpm, 1.1-fold over constant dissolved oxygen of 45%, respectively. Similarly, using strategy-2 the yields were improved 1.6-fold over constant speed of 550 rpm, 1.3-fold over constant dissolved oxygen of 45%, respectively.

An experimental study on the cavitation of water with dissolved gases

NASA Astrophysics Data System (ADS)

Li, Buxuan; Gu, Youwei; Chen, Min

2017-12-01

Cavitation inception is generally determined by the tensile strengths of liquids. Investigations on the tensile strength of water, which is essential in many fields, will help understand the promotion/prevention of cavitation and related applications in water. Previous experimental studies, however, vary in their conclusions about the value of tensile strength of water; the difference is commonly attributed to the existence of impurities in water. Dissolved gases, especially oxygen and nitrogen from the air, are one of the most common kinds of impurities in water. The influence of these gases on the tensile strength of water is still unclear. This study investigated the effects of dissolved gases on water cavitation through experiments. Cavitation in water is generated by acoustic method. Water samples are prepared with dissolved oxygen and nitrogen in different gas concentrations. Results show that under the same temperature, the tensile strength of water with dissolved oxygen or nitrogen decreases with increased gas concentration compared with that of ultrapure water. Under the same gas concentration and temperature, water with dissolved oxygen shows a lower tensile strength than that with dissolved nitrogen. Possible reasons of these results are also discussed.

A Sixteen-year Decline in Dissolved Oxygen in the Central California Current.

PubMed

Ren, Alice S; Chai, Fei; Xue, Huijie; Anderson, David M; Chavez, Francisco P

2018-05-08

A potential consequence of climate change is global decrease in dissolved oxygen at depth in the oceans due to changes in the balance of ventilation, mixing, respiration, and photosynthesis. We present hydrographic cruise observations of declining dissolved oxygen collected along CalCOFI Line 66.7 (Line 67) off of Monterey Bay, in the Central California Current region, and investigate likely mechanisms. Between 1998 and 2013, dissolved oxygen decreased at the mean rate of 1.92 µmol kg -1 year -1 on σ θ 26.6-26.8 kg m -3 isopycnals (250-400 m), translating to a 40% decline from initial concentrations. Two cores of elevated dissolved oxygen decline at 130 and 240 km from shore, which we suggest are a California Undercurrent and a California Current signal respectively, occurred on σ θ ranges of 26.0-26.8 kg m -3 (100-400 m). A box model suggests that small annual changes in dissolved oxygen in source regions are sufficient to be the primary driver of the mid-depth declines. Variation in dissolved oxygen at the bottom of the surface mixed layer suggests that there is also a signal of increased local remineralization.

A Multi-Pumping Flow System for In Situ Measurements of Dissolved Manganese in Aquatic Systems

PubMed Central

Meyer, David; Prien, Ralf D.; Dellwig, Olaf; Waniek, Joanna J.; Schuffenhauer, Ingo; Donath, Jan; Krüger, Siegfried; Pallentin, Malte; Schulz-Bull, Detlef E.

2016-01-01

A METals In Situ analyzer (METIS) has been used to determine dissolved manganese (II) concentrations in the subhalocline waters of the Gotland Deep (central Baltic Sea). High-resolution in situ measurements of total dissolved Mn were obtained in near real-time by spectrophotometry using 1-(2-pyridylazo)-2-naphthol (PAN). PAN is a complexing agent of dissolved Mn and forms a wine-red complex with a maximum absorbance at a wavelength of 562 nm. Results are presented together with ancillary temperature, salinity, and dissolved O2 data. Lab calibration of the analyzer was performed in a pressure testing tank. A detection limit of 77 nM was obtained. For validation purposes, discrete water samples were taken by using a pump-CTD system. Dissolved Mn in these samples was determined by an independent laboratory based method (inductively coupled plasma–optical emission spectrometry, ICP-OES). Mn measurements from both METIS and ICP-OES analysis were in good agreement. The results showed that the in situ analysis of dissolved Mn is a powerful technique reducing dependencies on heavy and expensive equipment (pump-CTD system, ICP-OES) and is also cost and time effective. PMID:27916898

Characterization of Urban Runoff Pollution between Dissolved and Particulate Phases

PubMed Central

Wei, Zhang; Simin, Li; Fengbing, Tang

2013-01-01

To develop urban stormwater management effectively, characterization of urban runoff pollution between dissolved and particulate phases was studied by 12 rainfall events monitored for five typical urban catchments. The average event mean concentration (AEMC) of runoff pollutants in different phases was evaluated. The AEMC values of runoff pollutants in different phases from urban roads were higher than the ones from urban roofs. The proportions of total dissolved solids, total dissolved nitrogen, and total dissolved phosphorus in total ones for all the catchments were 26.19%–30.91%, 83.29%–90.51%, and 61.54–68.09%, respectively. During rainfall events, the pollutant concentration at the initial stage of rainfall was high and then sharply decreased to a low value. Affected by catchments characterization and rainfall distribution, the highest concentration of road pollutants might appear in the later period of rainfall. Strong correlations were also found among runoffs pollutants in different phases. Total suspended solid could be considered as a surrogate for particulate matters in both road and roof runoff, while dissolved chemical oxygen demand could be regarded as a surrogate for dissolved matters in roof runoff. PMID:23935444

PCBs, PCDD/Fs and PAHs in dissolved, suspended and settling particulate matrixes from the Baltic Sea

DOE Office of Scientific and Technical Information (OSTI.GOV)

Naef, C.; Broman, D.; Zebuehr, Y.

The occurrence and dynamics of polychlorinated biphenyls (PCBs), dibenzo-p-dioxins and dibenzofurans (PCDD/Fs) and polycyclic aromatic hydrocarbons (PAHs) are discussed on the basis of results from samples taken at pristine coastal and off shore locations in the Baltic Sea. The sampling techniques used were high volume cross flow filtration and sediment traps for suspended and settling particulate matter, respectively, and polyurethane foam adsorbents for the compounds associated with the apparently dissolved fractions. All samples were Soxhlet extracted with toluene and separated on a HPLC system followed by quantification on GS/MS. The importance of parameters such as concentrations of particulate lipids, particulatemore » organic carbon and dissolved organic carbon, etc. for the distribution of the compounds between the suspended and settling particulate matrixes and the dissolved phase in the water are discussed. In situ determined particulate organic carbon-water partition coefficients as well as predicted dissolved organic carbon-water partition coefficients and approximations of the average ``truly`` dissolved concentrations are presented. The particulate and dissolved concentrations in the mixed surface layer are discussed in perspective to the particulate flux of PCBs, PCDD/Fs and PAHs.« less

Ability of rabbit alveolar macrophages to dissolve metals.

PubMed

Lundborg, M; Lind, B; Camner, P

1984-01-01

Manganese dioxide particles, 0.1-0.5 micron, were added to samples of 2-3 X 10(6) rabbit alveolar macrophages. The amount of manganese added and dissolved from the particles, over periods of 0, 1, 3, and 5 days, was determined by flame atomic absorption spectrophotometry. Macrophages from six rabbits received about 10 micrograms of Mn, macrophages from two rabbits about 30 micrograms, and macrophages from another two rabbits about 100 micrograms. Over periods of 1, 3, and 5 days the macrophages in all three dose groups dissolved two to three times more Mn than was dissolved in control experiments. In control experiments solubility was studied in the medium without macrophages. Macrophages cultivated 3 days before the addition of MnO2 dissolved the particles within another 2 days to an extent similar to that in the control experiments. The ability of the macrophages to dissolve MnO2 particles might be related to the low pH values in the phagosomes. Studies of the ability of macrophages from various species to dissolve metal particles as well as of pH values in their phagosomes might lead to a better understanding of alveolar clearance of metal particles.

Dissolving and melting phenomena of inorganic and organic crystals by addition of third or second components

NASA Astrophysics Data System (ADS)

Funakoshi, Kunio; Negishi, Rina; Nakagawa, Hiroshi; Kawasaki, Rentaro

2017-06-01

Dissolution of potassium sulphate (K2SO4) crystals was decelerated or stopped since the trivalent chrome ions (Cr(III)) or the iron ions were added into a K2SO4 aqueous solution, but inhibition mechanism of crystal dissolving by additives is not discussed well. Moreover, the melting inhibition of organic compound crystals by addition of the second components is not reported. In this study, inorganic or organic compound crystals are dissolved in a solution added the third component or were melted in a melt added the second one, and the dissolving and melting inhibition phenomena of the inorganic and organic crystals with additives are discussed. The dissolving rates of K2SO4 crystals decreased with the increasing of the amount of Cr(III) added into an K2SO4 unsaturated solution. The melting rates of m-chloronitrobenzene (CNB) crystals were also decreased by addition of p-CNB. The dissolving rates of a K2SO4 mother crystal and the melting rates of a m-CNB mother crystal were scattered during experiments and the dissolving and the melting phenomena would be caused by adsorption and detachments of additives on and from crystal surfaces.

Methane hydrate-bearing seeps as a source of aged dissolved organic carbon to the oceans

USGS Publications Warehouse

Pohlman, J.W.; Bauer, J.E.; Waite, W.F.; Osburn, C.L.; Chapman, N.R.

2011-01-01

Marine sediments contain about 500-10,000 Gt of methane carbon, primarily in gas hydrate. This reservoir is comparable in size to the amount of organic carbon in land biota, terrestrial soils, the atmosphere and sea water combined, but it releases relatively little methane to the ocean and atmosphere. Sedimentary microbes convert most of the dissolved methane to carbon dioxide. Here we show that a significant additional product associated with microbial methane consumption is methane-derived dissolved organic carbon. We use ??14 C and ??13 C measurements and isotopic mass-balance calculations to evaluate the contribution of methane-derived carbon to seawater dissolved organic carbon overlying gas hydrate-bearing seeps in the northeastern Pacific Ocean. We show that carbon derived from fossil methane accounts for up to 28% of the dissolved organic carbon. This methane-derived material is much older, and more depleted in 13 C, than background dissolved organic carbon. We suggest that fossil methane-derived carbon may contribute significantly to the estimated 4,000-6,000 year age of dissolved organic carbon in the deep ocean, and provide reduced organic matter and energy to deep-ocean microbial communities. ?? 2011 Macmillan Publishers Limited. All rights reserved.

Discoloration of the wetted surface in the 6.1D dissolver

DOE Office of Scientific and Technical Information (OSTI.GOV)

Rudisill, T.; Mickalonis, J.; Crapse, K.

During a camera inspection of a failed coil in the 6.1D dissolver, an orange discoloration was observed on a portion of the dissolver wall and coils. At the request of H-Canyon Engineering, the inspection video of the dissolver was reviewed by SRNL to assess if the observed condition (a non-uniform, orange-colored substance on internal surfaces) was a result of corrosion. Although the dissolver vessel and coil corrode during dissolution operations, the high acid conditions are not consistent with the formation of ferrous oxides (i.e., orange/rust-colored corrosion products). In a subsequent investigation, SRNL performed dissolution experiments to determine if residues frommore » the nylon bags used for Pu containment could have generated the orange discoloration following dissolution. When small pieces of a nylon bag were placed in boiling 8 M nitric acid solutions containing other components representative of the H-Canyon process, complete dissolution occurred almost immediately. No residues were obtained even when a nylon mass to volume ratio greater than 100 times the 6.1D dissolver value was used. Degradation products from the dissolution of nylon bags are not responsible for the discoloration observed in the dissolver.« less

Factors affecting pharmacy engagement and pharmacy customer devotion in community pharmacy: A structural equation modeling approach.

PubMed

Nitadpakorn, Sujin; Farris, Karen B; Kittisopee, Tanattha

2017-01-01

The concept of customer engagement and devotion has been applied in various service businesses to keep the customers with business However, a limited number of studies were performed to examine the context of customer engagement and devotion in pharmacy business which focus on the impact of customer perceptions about pharmacists, perceived quality of pharmacy structure, medication price strategy on pharmacy engagement and pharmacy customer devotion in a pharmacy providing pharmaceutical care to the customers. This study aimed to assess a conceptual model depicting the relationships among customer perceptions about pharmacists, pharmacy quality structure, medication price, customer engagement, and customer devotion. And also aimed to assess and measure if there is a direct or indirect relationship between these factors. A quantitative study was conducted by using self-administered questionnaires. Two hundred and fifty three customers who regularly visited the pharmacy were randomly recruited from a purposively selected 30 community pharmacies in Bangkok. The survey was completed during February to April 2016. A structural equation model (SEM) was used to assess the direct and indirect relationships between constructs. A total of 253/300 questionnaires were returned for analysis, and the response rate was 84%. Only perceptions about pharmacist in customers receiving professional pharmacy services was statically significant regarding relationship with pharmacy engagement (beta=0.45). Concurrently, the model from empirical data fit with the hypothetical model (p-value = 0.06, adjusted chi-square (CMIN/DF)=1.16, Goodness of Fit Index (GFI)=0.93, Comparatively Fit Index (CFI)=0.99, and Root Mean Square Error Approximation (RMSEA)=0.03). The study confirmed the indirect positive influence of customer perceptions about pharmacist on pharmacy customer devotion in providing pharmacy services via pharmacy engagement It was customer perceptions about pharmacist that influenced customer retention, positive word of mouth and constructive advice to pharmacies, not quality of pharmacy structure and medication price. To create a long term impact on community pharmacy business, pharmacist is the key success factor.

12 CFR 368.100 - Obligations concerning institutional customers.

Code of Federal Regulations, 2010 CFR

2010-01-01

... the bank and the customer regarding the nature of the relationship between the bank and the customer... consideration all the facts and circumstances of a particular bank/customer relationship, assessed in the... securities that the institutional customer has in its portfolio and/or under management. While the...

75 FR 47607 - Agency Information Collection Activities: Voluntary Customer Survey

Federal Register 2010, 2011, 2012, 2013, 2014

2010-08-06

... Activities: Voluntary Customer Survey AGENCY: U.S. Customs and Border Protection, Department of Homeland... review and approval in accordance with the Paperwork Reduction Act: Voluntary Customer Survey. This is a.... Title: Voluntary Customer Survey. OMB Number: Will be assigned upon approval. Form Number: None...

14 CFR 1214.805 - Unforeseen customer delay.

Code of Federal Regulations, 2010 CFR

2010-01-01

... 14 Aeronautics and Space 5 2010-01-01 2010-01-01 false Unforeseen customer delay. 1214.805 Section... for Spacelab Services § 1214.805 Unforeseen customer delay. Should an unforeseen customer payload..., if requested by the customer, make all reasonable efforts to prevent a delay, contingent on the...

19 CFR 191.25 - Destruction under Customs supervision.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Destruction under Customs supervision. 191.25 Section 191.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain manufacturing drawback by complying with the...

19 CFR 191.44 - Destruction under Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Destruction under Customs supervision. 191.44 Section 191.44 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain rejected merchandise drawback by complying with the...

19 CFR 191.44 - Destruction under Customs supervision.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Destruction under Customs supervision. 191.44 Section 191.44 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain rejected merchandise drawback by complying with the...

19 CFR 191.25 - Destruction under Customs supervision.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Destruction under Customs supervision. 191.25 Section 191.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain manufacturing drawback by complying with the...

19 CFR 191.25 - Destruction under Customs supervision.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Destruction under Customs supervision. 191.25 Section 191.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain manufacturing drawback by complying with the...

19 CFR 191.44 - Destruction under Customs supervision.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Destruction under Customs supervision. 191.44 Section 191.44 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain rejected merchandise drawback by complying with the...

19 CFR 191.25 - Destruction under Customs supervision.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Destruction under Customs supervision. 191.25 Section 191.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain manufacturing drawback by complying with the...

19 CFR 191.25 - Destruction under Customs supervision.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 2 2012-04-01 2012-04-01 false Destruction under Customs supervision. 191.25 Section 191.25 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain manufacturing drawback by complying with the...

19 CFR 191.44 - Destruction under Customs supervision.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Destruction under Customs supervision. 191.44 Section 191.44 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain rejected merchandise drawback by complying with the...

19 CFR 191.44 - Destruction under Customs supervision.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Destruction under Customs supervision. 191.44 Section 191.44 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY... supervision. A claimant may destroy merchandise and obtain rejected merchandise drawback by complying with the...

19 CFR 151.54 - Testing by Customs laboratory.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Testing by Customs laboratory. 151.54 Section 151.54 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE Metal-Bearing Ores and...

19 CFR 151.54 - Testing by Customs laboratory.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Testing by Customs laboratory. 151.54 Section 151.54 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE Metal-Bearing Ores and...

19 CFR 151.54 - Testing by Customs laboratory.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 2 2013-04-01 2013-04-01 false Testing by Customs laboratory. 151.54 Section 151.54 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY (CONTINUED) EXAMINATION, SAMPLING, AND TESTING OF MERCHANDISE Metal-Bearing Ores and...

77 FR 61623 - Proposed Renewal of Information Collection: 1090-0007, American Customer Satisfaction Index (ACSI...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-10

...: 1090-0007, American Customer Satisfaction Index (ACSI) Government Customer Satisfaction Surveys AGENCY... proposed extension of an information collection for the American Customer Satisfaction Index (ACSI) Government Customer Satisfaction Surveys to the Office of Management and Budget (OMB), and requests public...

Method for dissolving plutonium dioxide

DOEpatents

Tallent, Othar K.

1978-01-01

The fluoride-catalyzed, non-oxidative dissolution of plutonium dioxide in HNO.sub.3 is significantly enhanced in rate by oxidizing dissolved plutonium ions. It is believed that the oxidation of dissolved plutonium releases fluoride ions from a soluble plutonium-fluoride complex for further catalytic action.

THE ROLE OF NITROGEN IN CHROMOPHORIC AND FLUORESCENT DISSOLVED ORGANIC MATTER FORMATION

EPA Science Inventory

Microbial and photochemical processes affect chromophoric dissolved organic matter (CDOM) dynamics in the ocean. Some evidence suggests that dissolved nitrogen plays a role in CDOM formation, although this has received little systematic attention in marine ecosystems. Coastal sea...

Use of Passive Samplers to Measure Dissolved Organic Contaminants in a Temperate Estuary

EPA Science Inventory

Measuring dissolved concentrations of organic contaminants can be challenging given their low solubilities and high particle association. However, to perform accurate risk assessments of these chemicals, knowing the dissolved concentration is critical since it is considered to b...

Method for dissolving plutonium oxide with HI and separating plutonium

DOEpatents

Vondra, Benedict L.; Tallent, Othar K.; Mailen, James C.

1979-01-01

PuO.sub.2 -containing solids, particularly residues from incomplete HNO.sub.3 dissolution of irradiated nuclear fuels, are dissolved in aqueous HI. The resulting solution is evaporated to dryness and the solids are dissolved in HNO.sub.3 for further chemical reprocessing. Alternatively, the HI solution containing dissolved Pu values, can be contacted with a cation exchange resin causing the Pu values to load the resin. The Pu values are selectively eluted from the resin with more concentrated HI.

Dissolution process for ZrO.sub.2 -UO.sub.2 -CaO fuels

DOEpatents

Paige, Bernice E.

1976-06-22

The present invention provides an improved dissolution process for ZrO.sub.2 -UO.sub.2 -CaO-type pressurized water reactor fuels. The zirconium cladding is dissolved with hydrofluoric acid, immersing the ZrO.sub.2 -UO.sub.2 -CaO fuel wafers in the resulting zirconium-dissolver-product in the dissolver vessel, and nitric acid is added to the dissolver vessel to facilitate dissolution of the uranium from the ZrO.sub.2 -UO.sub.2 -CaO fuel wafers.

Method of synthesis of proton conducting materials

DOEpatents

Garzon, Fernando Henry; Einsla, Melinda Lou; Mukundan, Rangachary

2010-06-15

A method of producing a proton conducting material, comprising adding a pyrophosphate salt to a solvent to produce a dissolved pyrophosphate salt; adding an inorganic acid salt to a solvent to produce a dissolved inorganic acid salt; adding the dissolved inorganic acid salt to the dissolved pyrophosphate salt to produce a mixture; substantially evaporating the solvent from the mixture to produce a precipitate; and calcining the precipitate at a temperature of from about 400.degree. C. to about 1200.degree. C.

The marketing of dissolvable tobacco: social science and public policy research needs.

PubMed

Southwell, Brian G; Kim, Annice E; Tessman, Greta K; MacMonegle, Anna J; Choiniere, Conrad J; Evans, Sarah E; Johnson, Robin D

2012-01-01

The latest generation of smokeless tobacco products encompasses a wide range of offerings, including what is commonly referred to as dissolvable tobacco. Designed to deliver nicotine upon dissolving or disintegrating in a user's mouth, dissolvable tobacco products currently appear in various United States markets as strips, orbs, sticks, and lozenges. The emergence of these new products poses distinct opportunities and challenges for social and behavioral science and public health research and raises important public policy questions.

Updated estimates of long-term average dissolved-solids loading in streams and rivers of the Upper Colorado River Basin

USGS Publications Warehouse

Tillman, Fred D.; Anning, David W.

2014-01-01

The Colorado River and its tributaries supply water to more than 35 million people in the United States and 3 million people in Mexico, irrigating over 4.5 million acres of farmland, and annually generating about 12 billion kilowatt hours of hydroelectric power. The Upper Colorado River Basin, part of the Colorado River Basin, encompasses more than 110,000 mi2 and is the source of much of more than 9 million tons of dissolved solids that annually flows past the Hoover Dam. High dissolved-solids concentrations in the river are the cause of substantial economic damages to users, primarily in reduced agricultural crop yields and corrosion, with damages estimated to be greater than 300 million dollars annually. In 1974, the Colorado River Basin Salinity Control Act created the Colorado River Basin Salinity Control Program to investigate and implement a broad range of salinity control measures. A 2009 study by the U.S. Geological Survey, supported by the Salinity Control Program, used the Spatially Referenced Regressions on Watershed Attributes surface-water quality model to examine dissolved-solids supply and transport within the Upper Colorado River Basin. Dissolved-solids loads developed for 218 monitoring sites were used to calibrate the 2009 Upper Colorado River Basin Spatially Referenced Regressions on Watershed Attributes dissolved-solids model. This study updates and develops new dissolved-solids loading estimates for 323 Upper Colorado River Basin monitoring sites using streamflow and dissolved-solids concentration data through 2012, to support a planned Spatially Referenced Regressions on Watershed Attributes modeling effort that will investigate the contributions to dissolved-solids loads from irrigation and rangeland practices.

Estuarine mixing behavior of colloidal organic carbon and colloidal mercury in Galveston Bay, Texas.

PubMed

Lee, Seyong; Han, Seunghee; Gill, Gary A

2011-06-01

Mercury (Hg) in estuarine water is distributed among different physical phases (i.e. particulate, colloidal, and truly dissolved). This phase speciation influences the fate and cycling of Hg in estuarine systems. However, limited information exists on the estuarine distribution of colloidal phase Hg, mainly due to the technical difficulties involved in measuring it. In the present study, we determined Hg and organic carbon levels from unfiltered, filtered (<0.45 μm), colloidal (10 kDa-0.45 μm), and truly dissolved (<10 kDa) fractions of Galveston Bay surface water in order to understand the estuarine mixing behavior of Hg species as well as interactions of Hg with colloidal organic matter. For the riverine end-member, the colloidal fraction comprised 43 ± 11% of the total dissolved Hg pool and decreased to 17 ± 8% in brackish water. In the estuarine mixing zone, dissolved Hg and colloidal organic carbon showed non-conservative removal behavior, particularly in the low salinity (<15 ppt) region. This removal may be caused by salt-induced coagulation of colloidal matter and consequent removal of dissolved Hg. The particle-water interaction, K(d) ([particulate Hg (mol kg(-1))]/[dissolved Hg (mol L(-1))]) of Hg decreased as particle concentration increased, while the particle-water partition coefficient based on colloidal Hg and the truly dissolved Hg fraction, K(c) ([colloidal Hg (mol kg(-1))]/[truly dissolved Hg (mol L(-1))]) of Hg remained constant as particle concentration increased. This suggests that the particle concentration effect is associated with the amount of colloidal Hg, increasing in proportion to the amount of suspended particulate matter. This work demonstrates that, colloidal organic matter plays an important role in the transport, particle-water partitioning, and removal of dissolved Hg in estuarine waters.

Spatial distribution of dissolved constituents in Icelandic river waters

NASA Astrophysics Data System (ADS)

Oskarsdottir, Sigrídur Magnea; Gislason, Sigurdur Reynir; Snorrason, Arni; Halldorsdottir, Stefanía Gudrún; Gisladottir, Gudrún

2011-02-01

SummaryIn this study we map the spatial distribution of selected dissolved constituents in Icelandic river waters using GIS methods to study and interpret the connection between river chemistry, bedrock, hydrology, vegetation and aquatic ecology. Five parameters were selected: alkalinity, SiO 2, Mo, F and the dissolved inorganic nitrogen and dissolved inorganic phosphorus mole ratio (DIN/DIP). The highest concentrations were found in rivers draining young rocks within the volcanic rift zone and especially those draining active central volcanoes. However, several catchments on the margins of the rift zone also had high values for these parameters, due to geothermal influence or wetlands within their catchment area. The DIN/DIP mole ratio was higher than 16 in rivers draining old rocks, but lowest in rivers within the volcanic rift zone. Thus primary production in the rivers is limited by fixed dissolved nitrogen within the rift zone, but dissolved phosphorus in the old Tertiary catchments. Nitrogen fixation within the rift zone can be enhanced by high dissolved molybdenum concentrations in the vicinity of volcanoes. The river catchments in this study were subdivided into several hydrological categories. Importantly, the variation in the hydrology of the catchments cannot alone explain the variation in dissolved constituents. The presence or absence of central volcanoes, young reactive rocks, geothermal systems and wetlands is important for the chemistry of the river waters. We used too many categories within several of the river catchments to be able to determine a statistically significant connection between the chemistry of the river waters and the hydrological categories. More data are needed from rivers draining one single hydrological category. The spatial dissolved constituent distribution clearly revealed the difference between the two extremes, the young rocks of the volcanic rift zone and the old Tertiary terrain.

Simulation of hydrodynamics, temperature, and dissolved oxygen in Beaver Lake, Arkansas, 1994-1995

USGS Publications Warehouse

Haggard, Brian; Green, W. Reed

2002-01-01

The tailwaters of Beaver Lake and other White River reservoirs support a cold-water trout fishery of significant economic yield in northwestern Arkansas. The Arkansas Game and Fish Commission has requested an increase in existing minimum flows through the Beaver Lake dam to increase the amount of fishable waters downstream. Information is needed to assess the impact of additional minimum flows on temperature and dissolved-oxygen qualities of reservoir water above the dam and the release water. A two-dimensional, laterally averaged hydrodynamic, thermal and dissolved-oxygen model was developed and calibrated for Beaver Lake, Arkansas. The model simulates surface-water elevation, currents, heat transport and dissolved-oxygen dynamics. The model was developed to assess the impacts of proposed increases in minimum flows from 1.76 cubic meters per second (the existing minimum flow) to 3.85 cubic meters per second (the additional minimum flow). Simulations included assessing (1) the impact of additional minimum flows on tailwater temperature and dissolved-oxygen quality and (2) increasing initial water-surface elevation 0.5 meter and assessing the impact of additional minimum flow on tailwater temperatures and dissolved-oxygen concentrations. The additional minimum flow simulation (without increasing initial pool elevation) appeared to increase the water temperature (<0.9 degrees Celsius) and decrease dissolved oxygen concentration (<2.2 milligrams per liter) in the outflow discharge. Conversely, the additional minimum flow plus initial increase in pool elevation (0.5 meter) simulation appeared to decrease outflow water temperature (0.5 degrees Celsius) and increase dissolved oxygen concentration (<1.2 milligrams per liter) through time. However, results from both minimum flow scenarios for both water temperature and dissolved oxygen concentration were within the boundaries or similar to the error between measured and simulated water column profile values.

A new device for continuous monitoring the CO2 dissolved in water

NASA Astrophysics Data System (ADS)

de Gregorio, S.; Camarda, M.; Cappuzzo, S.; Giudice, G.; Gurrieri, S.; Longo, M.

2009-04-01

The measurements of dissolved CO2 in water are common elements of industrial processes and scientific research. In order to perform gas dissolved measurements is required to separate the dissolved gaseous phase from water. We developed a new device able to separate the gases phase directly in situ and well suitable for continuous measuring the CO2 dissolved in water. The device is made by a probe of a polytetrafluorethylene (PTFE) tube connected to an I.R. spectrophotometer (I.R.) and a pump. The PTFE is a polymeric semi-permeable membrane and allows the permeation of gas in the system. Hence, this part of the device is dipped in water in order to equilibrate the probe headspace with the dissolved gases. The partial pressure of the gas i in the headspace at equilibrium (Pi) follows the Henry's law: Pi=Hi•Ci, where Hi is the Henry's constant and Ci is the dissolved concentration of gas i. After the equilibrium is achieved, the partial pressure of CO2 inside the tube is equal to the partial pressure of dissolved CO2. The concentration of CO2 is measured by the I.R. connected to the tube. The gas is moved from the tube headspace to the I.R. by using the pump. In order to test the device and assess the best operating condition, several experimental were performed in laboratory. All the test were executed in a special apparatus where was feasible to create controlled atmospheres. Afterward the device has been placed in a draining tunnel sited in the Mt. Etna Volcano edifice (Italy). The monitored groundwater intercepts the Pernicana Fault, along which degassing phenomena are often observed. The values recorded by the station result in agreement with monthly directly measurements of dissolved CO2 partial pressure.

Release of dissolved carbohydrates by Emiliania huxleyi and formation of transparent exopolymer particles depend on algal life cycle and bacterial activity.

PubMed

Van Oostende, Nicolas; Moerdijk-Poortvliet, Tanja C W; Boschker, Henricus T S; Vyverman, Wim; Sabbe, Koen

2013-05-01

The coccolithophore Emiliania huxleyi plays a pivotal role in the marine carbon cycle. However, we have only limited understanding of how its life cycle and bacterial interactions affect the production and composition of dissolved extracellular organic carbon and its transfer to the particulate pool. We traced the fate of photosynthetically fixed carbon during phosphate-limited stationary growth of non-axenic, calcifying E. huxleyi batch cultures, and more specifically the transfer of this carbon to bacteria and to dissolved high molecular weight neutral aldoses (HMW NAld) and extracellular particulate carbon. We then compared the dynamics of dissolved carbohydrates and transparent exopolymer particles (TEP) between cultures of non-axenic and axenic diploid E. huxleyi. In addition, we present the first data on extracellular organic carbon in (non-axenic) haploid E. huxleyi cultures. Bacteria enhanced the accumulation of dissolved polysaccharides and altered the composition of dissolved HMW NAld, while they also stimulated the formation of TEP containing high densities of charged polysaccharides in diploid E. huxleyi cultures. In haploid E. huxleyi cultures we found a more pronounced accumulation of dissolved carbohydrates, which had a different NAld composition than the diploid cultures. TEP formation was significantly lower than in the diploid cultures, despite the presence of bacteria. In diploid E. huxleyi cultures, we measured a high level of extracellular release of organic carbon (34-76%), retrieved mainly in the particulate pool instead of the dissolved pool. Enhanced formation of sticky TEP due to bacteria-alga interactions, in concert with the production of coccoliths, suggests that especially diploid E. huxleyi blooms increase the efficiency of export production in the ocean during dissolved phosphate-limited conditions. © 2012 Society for Applied Microbiology and Blackwell Publishing Ltd.

19 CFR 111.31 - Conflict of interest.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Conflict of interest. 111.31 Section 111.31 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.31 Conflict of interest. (a...

19 CFR 111.67 - Hearing.

Code of Federal Regulations, 2013 CFR

2013-04-01

... oaths for general purposes or in customs matters. The other party to the hearing will be given a... 19 Customs Duties 1 2013-04-01 2013-04-01 false Hearing. 111.67 Section 111.67 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS...

19 CFR 111.32 - False information.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false False information. 111.32 Section 111.32 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.32 False information. A broker must...

19 CFR 111.31 - Conflict of interest.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Conflict of interest. 111.31 Section 111.31 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.31 Conflict of interest. (a...

19 CFR 111.34 - Undue influence upon Department of Homeland Security employees.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Undue influence upon Department of Homeland Security employees. 111.34 Section 111.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs...

19 CFR 111.34 - Undue influence upon Department of Homeland Security employees.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Undue influence upon Department of Homeland Security employees. 111.34 Section 111.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs...

19 CFR 111.34 - Undue influence upon Department of Homeland Security employees.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Undue influence upon Department of Homeland Security employees. 111.34 Section 111.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs...

19 CFR 111.31 - Conflict of interest.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false Conflict of interest. 111.31 Section 111.31 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.31 Conflict of interest. (a...

19 CFR 111.67 - Hearing.

Code of Federal Regulations, 2014 CFR

2014-04-01

... oaths for general purposes or in customs matters. The other party to the hearing will be given a... 19 Customs Duties 1 2014-04-01 2014-04-01 false Hearing. 111.67 Section 111.67 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS...

75 FR 12445 - Name Change of Two DHS Components

Federal Register 2010, 2011, 2012, 2013, 2014

2010-03-16

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection U.S. Immigration and Customs... Components AGENCY: U.S. Customs and Border Protection, DHS; U.S. Immigration and Customs Enforcement, DHS; Department of the Treasury. ACTION: Final rule. SUMMARY: On March 31, 2007, the name of the Bureau of Customs...

19 CFR 111.32 - False information.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false False information. 111.32 Section 111.32 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.32 False information. A broker must...

19 CFR 111.34 - Undue influence upon Department of Homeland Security employees.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false Undue influence upon Department of Homeland Security employees. 111.34 Section 111.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs...

19 CFR 111.31 - Conflict of interest.

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 1 2014-04-01 2014-04-01 false Conflict of interest. 111.31 Section 111.31 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.31 Conflict of interest. (a...

19 CFR 111.32 - False information.

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 1 2011-04-01 2011-04-01 false False information. 111.32 Section 111.32 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.32 False information. A broker must...

19 CFR 111.67 - Hearing.

Code of Federal Regulations, 2012 CFR

2012-04-01

... oaths for general purposes or in customs matters. The other party to the hearing will be given a... 19 Customs Duties 1 2012-04-01 2012-04-01 false Hearing. 111.67 Section 111.67 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS...

19 CFR 111.32 - False information.

Code of Federal Regulations, 2012 CFR

2012-04-01

... 19 Customs Duties 1 2012-04-01 2012-04-01 false False information. 111.32 Section 111.32 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.32 False information. A broker must...

19 CFR 111.34 - Undue influence upon Department of Homeland Security employees.

Code of Federal Regulations, 2013 CFR

2013-04-01

... 19 Customs Duties 1 2013-04-01 2013-04-01 false Undue influence upon Department of Homeland Security employees. 111.34 Section 111.34 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs...

Which Way Do You Want To Serve Your Customers?

ERIC Educational Resources Information Center

Gupta, Dinesh K.; Jambheykar, Ashok

2002-01-01

Discusses the need to focus on customer service in libraries. Topics include motivating factors, including the value of library services as judged by the users; attributes of customer service; categories of customer service; identifying users; and questions to ask library staff to help evaluate their customer service. (LRW)

39 CFR 3055.92 - Customer Experience Measurement Surveys.

Code of Federal Regulations, 2012 CFR

2012-07-01

... 39 Postal Service 1 2012-07-01 2012-07-01 false Customer Experience Measurement Surveys. 3055.92... SATISFACTION REPORTING Reporting of Customer Satisfaction § 3055.92 Customer Experience Measurement Surveys. (a... instrument including: (1) A description of the customer type targeted by the survey; (2) The number of...

39 CFR 3055.92 - Customer Experience Measurement Surveys.

Code of Federal Regulations, 2011 CFR

2011-07-01

... 39 Postal Service 1 2011-07-01 2011-07-01 false Customer Experience Measurement Surveys. 3055.92... SATISFACTION REPORTING Reporting of Customer Satisfaction § 3055.92 Customer Experience Measurement Surveys. (a... instrument including: (1) A description of the customer type targeted by the survey; (2) The number of...

39 CFR 3055.92 - Customer Experience Measurement Surveys.

Code of Federal Regulations, 2013 CFR

2013-07-01

... 39 Postal Service 1 2013-07-01 2013-07-01 false Customer Experience Measurement Surveys. 3055.92... SATISFACTION REPORTING Reporting of Customer Satisfaction § 3055.92 Customer Experience Measurement Surveys. (a... instrument including: (1) A description of the customer type targeted by the survey; (2) The number of...

39 CFR 3055.92 - Customer Experience Measurement Surveys.

Code of Federal Regulations, 2014 CFR

2014-07-01

... 39 Postal Service 1 2014-07-01 2014-07-01 false Customer Experience Measurement Surveys. 3055.92... SATISFACTION REPORTING Reporting of Customer Satisfaction § 3055.92 Customer Experience Measurement Surveys. (a... instrument including: (1) A description of the customer type targeted by the survey; (2) The number of...

78 FR 30934 - Agency Information Collection Activities: Customs-Trade Partnership Against Terrorism (C-TPAT)

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-23

... Activities: Customs-Trade Partnership Against Terrorism (C-TPAT) AGENCY: U.S. Customs and Border Protection... information collection requirement concerning the Customs-Trade Partnership Against Terrorism (C-TPAT). This... information collection: Title: Customs-Trade Partnership Against Terrorism (C-TPAT). OMB Number: 1651-0077...

12 CFR 13.5 - Customer information.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 12 Banks and Banking 1 2013-01-01 2013-01-01 false Customer information. 13.5 Section 13.5 Banks... PRACTICES § 13.5 Customer information. Prior to the execution of a transaction recommended to a non... obtain information concerning: (a) The customer's financial status; (b) The customer's tax status; (c...

10 CFR 905.22 - How does Western periodically evaluate customer actions?

Code of Federal Regulations, 2010 CFR

2010-01-01

... 10 Energy 4 2010-01-01 2010-01-01 false How does Western periodically evaluate customer actions... Resource Planning § 905.22 How does Western periodically evaluate customer actions? (a) Periodic review of customer actions. Western will periodically evaluate customer actions to determine whether they are...

17 CFR 240.8c-1 - Hypothecation of customers' securities.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 17 Commodity and Securities Exchanges 3 2010-04-01 2010-04-01 false Hypothecation of customers... Securities Exchange Act of 1934 Hypothecation of Customers' Securities § 240.8c-1 Hypothecation of customers... any customer under circumstances: (1) That will permit the commingling of securities carried for the...

41 CFR 101-28.303 - Benefits provided by customer supply centers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... customer supply centers. 101-28.303 Section 101-28.303 Public Contracts and Property Management Federal...-STORAGE AND DISTRIBUTION 28.3-Customer Supply Centers § 101-28.303 Benefits provided by customer supply centers. The customer supply centers (CSCs) provide the following: (a) Overall savings to the Federal...

48 CFR 225.7304 - FMS customer involvement.

Code of Federal Regulations, 2010 CFR

2010-10-01

... 48 Federal Acquisition Regulations System 3 2010-10-01 2010-10-01 false FMS customer involvement... Military Sales 225.7304 FMS customer involvement. (a) FMS customers may request that a defense article or... contract without full and open competition. The FMS customer may also request that a subcontract be placed...

47 CFR 36.378 - Category 2-Customer services (revenue accounting).

Code of Federal Regulations, 2010 CFR

2010-10-01

... 47 Telecommunication 2 2010-10-01 2010-10-01 false Category 2-Customer services (revenue... Operating Expenses and Taxes Customer Operations Expenses § 36.378 Category 2—Customer services (revenue... expenses in Account 6620 directly assignable or allocable to the billing of customers and the accounting...

17 CFR 3.33 - Withdrawal from registration.

Code of Federal Regulations, 2010 CFR

2010-04-01

... registrant's knowledge and belief, the nature and extent of any anticipated or threatened customer, option... registrant has ceased such activities: (i) That all customer or option customer agreements, if any, have been terminated; (ii) That all customer or option customer positions, if any, have been transferred on behalf of...

19 CFR 111.31 - Conflict of interest.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 1 2010-04-01 2010-04-01 false Conflict of interest. 111.31 Section 111.31 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE TREASURY CUSTOMS BROKERS Duties and Responsibilities of Customs Brokers § 111.31 Conflict of interest. (a...

12 CFR 573.9 - Delivering privacy and opt out notices.

Code of Federal Regulations, 2010 CFR

2010-01-01

... the web site; or (2) The customer has requested that you refrain from sending any information regarding the customer relationship, and your current privacy notice remains available to the customer upon... that a customer will receive actual notice of your annual privacy notice if: (1) The customer uses your...

12 CFR 332.5 - Annual privacy notice to customers required.

Code of Federal Regulations, 2010 CFR

2010-01-01

... annually during the continuation of the customer relationship. Annually means at least once in any period... annual notice to that customer by December 31 of year 2. (b)(1) Termination of customer relationship. You... customer concerning that relationship or you sell the credit card receivables without retaining servicing...

12 CFR 216.5 - Annual privacy notice to customers required.

Code of Federal Regulations, 2010 CFR

2010-01-01

... annually during the continuation of the customer relationship. Annually means at least once in any period... annual notice to that customer by December 31 of year 2. (b)(1) Termination of customer relationship. You... customer concerning that relationship or you sell the credit card receivables without retaining servicing...

17 CFR 160.5 - Annual privacy notice to customers required.

Code of Federal Regulations, 2010 CFR

2010-04-01

... life of the customer relationship. Annually means at least once in any period of 12 consecutive months... customer by December 31 of year 2. (b)(1) Termination of customer relationship. You are not required to... customers required. 160.5 Section 160.5 Commodity and Securities Exchanges COMMODITY FUTURES TRADING...

12 CFR 40.5 - Annual privacy notice to customers required.

Code of Federal Regulations, 2010 CFR

2010-01-01

... customer relationship. Annually means at least once in any period of 12 consecutive months during which... that customer by December 31 of year 2. (b)(1) Termination of customer relationship. A bank is not... the customer concerning that relationship or the bank sells the credit card receivables without...

19 CFR 122.49d - Passenger Name Record (PNR) information.

Code of Federal Regulations, 2011 CFR

2011-04-01

.../departure control systems correctly interface with the U.S. Customs Data Center, Customs Headquarters, as...) Required carrier system interface with Customs Data Center to facilitate Customs retrieval of requested PNR data—(1) Carrier requirements for interface with Customs. Within the time specified in paragraph (c)(2...

78 FR 48458 - Notice of Reinstatement of Customs Broker License

Federal Register 2010, 2011, 2012, 2013, 2014

2013-08-08

... DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection Notice of Reinstatement of Customs Broker License AGENCY: U.S. Customs and Border Protection, Department of Homeland Security. ACTION...) on December 6, 2012, U.S. Customs and Border Protection, pursuant to section 641 of the Tariff Act of...

77 FR 61777 - Notice of Submission of Proposed Information Collection to OMB Generic Customer Satisfaction Surveys

Federal Register 2010, 2011, 2012, 2013, 2014

2012-10-11

... Proposed Information Collection to OMB Generic Customer Satisfaction Surveys AGENCY: Office of the Chief... data directly from our customers. HUD will conduct various customer satisfaction surveys to gather...: Title of Proposed: Generic Customer Satisfaction Surveys. OMB Approval Number: 2535-0116. Form Numbers...

19 CFR 151.54 - Testing by Customs laboratory.

Code of Federal Regulations, 2010 CFR

2010-04-01

... 19 Customs Duties 2 2010-04-01 2010-04-01 false Testing by Customs laboratory. 151.54 Section 151... Other Metal-Bearing Materials § 151.54 Testing by Customs laboratory. Samples taken in accordance with § 151.52 shall be promptly forwarded to the appropriate Customs laboratory for testing in accordance...

Employee and customer satisfaction in healthcare.

PubMed

Jackson, Todd; Wood, Ben D

2010-01-01

There were multiple factors identified in a literature review that have a relationship to customer satisfaction, customer loyalty, employee satisfaction, and links between employee and customer satisfaction. Some of the factors identified were communication, wait times, perceived value, trust, dissatisfaction with management, changes in the workplace, vision,and fun at work. Managers must identify these topics to ensure customer satisfaction, customer loyalty,and employee satisfaction which will ultimately have a positive impact on their organizations.

Laying the cornerstone: an employee-driven customer service program.

PubMed

Davis, Stephen M; Chinnis, Ann S; Dunmire, J Erin

2006-01-01

In the 21st-century healthcare environment, customer service remains critical to the fiscal viability of healthcare organizations. Continued competition for patients and diminishing reimbursements have necessitated the establishment of customer service programs to attract patients and retain outstanding employees. These programs should increase quality experiences for both internal customers (employees) and external customers (patients). This article describes a unique employee-driven customer service initiative titled Serving Together Achieving Results. Obstacles to implementing a customer service program in a multifaceted academic setting are highlighted, and the use of a novel tool, Q technique, to prioritize employee feedback is discussed.

Customer emotion regulation in the service interactions: its relationship to employee ingratiation, satisfaction and loyalty intentions.

PubMed

Medler-Liraz, Hana; Yagil, Dana

2013-01-01

Many studies have explored emotional regulation on the part of service employees, and its antecedents. However, customers' emotional regulation in general, and how it is affected by service employee behavior in particular, have received only scant attention. The present article explores a model suggesting that service employees' ingratiatory behavior relates to customer emotion regulation strategies, which in turn are related to customer satisfaction and loyalty. The model was tested with 131 service employee-customer dyads. The results show that service employee ingratiation was positively related to customers' deep acting but not related to surface acting. Customers' deep acting was positively related to their satisfaction. A positive relationship was found between customer satisfaction and loyalty.

Store manager performance and satisfaction: effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.

PubMed

Netemeyer, Richard G; Maxham, James G; Lichtenstein, Donald R

2010-05-01

Based on emotional contagion theory and the value-profit chain literatures, the present study posits a number of hypotheses that show how managers in the small store, small number of employees retail context may affect store employees, customers, and potentially store performance. With data from 306 store managers, 1,615 store customer-contact employees, and 57,656 customers of a single retail chain, the authors examined relationships among store manager job satisfaction and job performance, store customer-contact employee job satisfaction and job performance, customer satisfaction with the retailer, and a customer-spending-based store performance metric (customer spending growth over a 2-year period). Via path analysis, several hypothesized direct and interaction relations among these constructs are supported. The results suggest implications for academic researchers and retail managers. PsycINFO Database Record (c) 2010 APA, all rights reserved.

Electrical service reliability: the customer perspective

DOE Office of Scientific and Technical Information (OSTI.GOV)

Samsa, M.E.; Hub, K.A.; Krohm, G.C.

1978-09-01

Electric-utility-system reliability criteria have traditionally been established as a matter of utility policy or through long-term engineering practice, generally with no supportive customer cost/benefit analysis as justification. This report presents results of an initial study of the customer perspective toward electric-utility-system reliability, based on critical review of over 20 previous and ongoing efforts to quantify the customer's value of reliable electric service. A possible structure of customer classifications is suggested as a reasonable level of disaggregation for further investigation of customer value, and these groups are characterized in terms of their electricity use patterns. The values that customers assign tomore » reliability are discussed in terms of internal and external cost components. A list of options for effecting changes in customer service reliability is set forth, and some of the many policy issues that could alter customer-service reliability are identified.« less

How rude! Emotional labor as a mediator between customer incivility and employee outcomes.

PubMed

Sliter, Michael; Jex, Steve; Wolford, Katherine; McInnerney, Joanne

2010-10-01

Because of the large number of people employed in service occupations, customer incivility has become an increasingly prevalent and important workplace stressor. Unfortunately, relatively little research has examined the effects of customer incivility; of the research that does exist, virtually all of it has focused solely on employee mental health outcomes. The present study was designed to replicate previous research linking customer incivility to the emotional exhaustion dimension of burnout and to expand on previous research by examining the effects of customer incivility on customer service quality. In addition, two models were proposed and tested in which emotional labor mediated the relationship between customer incivility and outcomes. Data from 120 bank tellers revealed that customer incivility was positively related to emotional exhaustion and negatively related to customer service performance. In addition, both proposed models were supported. Theoretical and practical implications of the findings and future directions are discussed. © 2010 APA, all rights reserved.

Classification of customer lifetime value models using Markov chain

NASA Astrophysics Data System (ADS)

Permana, Dony; Pasaribu, Udjianna S.; Indratno, Sapto W.; Suprayogi

2017-10-01

A firm’s potential reward in future time from a customer can be determined by customer lifetime value (CLV). There are some mathematic methods to calculate it. One method is using Markov chain stochastic model. Here, a customer is assumed through some states. Transition inter the states follow Markovian properties. If we are given some states for a customer and the relationships inter states, then we can make some Markov models to describe the properties of the customer. As Markov models, CLV is defined as a vector contains CLV for a customer in the first state. In this paper we make a classification of Markov Models to calculate CLV. Start from two states of customer model, we make develop in many states models. The development a model is based on weaknesses in previous model. Some last models can be expected to describe how real characters of customers in a firm.

Effects of customization on application decisions and applicant pool characteristics in a web-based recruitment context.

PubMed

Dineen, Brian R; Noe, Raymond A

2009-01-01

The authors examined 2 forms of customization in a Web-based recruitment context. Hypotheses were tested in a controlled study in which participants viewed multiple Web-based job postings that each included information about multiple fit categories. Results indicated that customization of information regarding person-organization (PO), needs-supplies, and demands-abilities (DA) fit (fit information customization) and customization of the order in which these fit categories were presented (configural customization) had differential effects on outcomes. Specifically, (a) applicant pool PO and DA fit were greater when fit information customization was provided, (b) applicant pool fit in high- versus low-relevance fit categories was better differentiated when configural customization was provided, and (c) overall application rates were lower when either or both forms of customization were provided. (PsycINFO Database Record (c) 2009 APA, all rights reserved).

The interplay between customer participation and difficulty of design examples in the online designing process and its effect on customer satisfaction: mediational analyses.

PubMed

Chang, Chia-Chi; Chen, Hui-Yun; Huang, I-Chiang

2009-04-01

In the current consumer-centric economy, consumers increasingly desire the opportunity to design their own products in order to express more effectively their self-image. Mass customization, based on efficient and flexible modulization designs, has provided individualized products to satisfy this desire. This work presents an experiment employed to demonstrate that customer participation leads to higher satisfaction. Specifically, the increment in customer satisfaction due to participation is greater when an easy example is provided than when either no example or a difficult one is provided. Additionally, self-congruity plays a mediating role on the customer participation-satisfaction relationship, and this mediating effect varies across different levels of the design example provided in the design process. When an easy design example is present, customer participation has a direct effect on satisfaction, in addition to the indirect effect of self-congruity. When a difficult example is provided, customer participation does not have incremental effects on either self-congruity or customer satisfaction. Finally, when no design example is shown to customers, contrary to our expectation, participation still enhances customer satisfaction due to an increased sense of self-congruity.

Ordinary or peculiar men? Comparing the customers of prostitutes with a nationally representative sample of men.

PubMed

Monto, Martin A; Milrod, Christine

2014-07-01

Recent media attention implies that prostitution seeking is widespread, an "ordinary" aspect of masculine sexual behavior. Other accounts suggest that customers are "peculiar," characterized by distinct qualities, perversions, or psychological impairments. Using the nationally representative General Social Survey (GSS), this study demonstrates that prostitution seeking is relatively uncommon. Only about 14% of men in the United States report having ever paid for sex, and only 1% report having done so during the previous year. Furthermore, this study dissects whether customers are ordinary or peculiar by comparing a new sample of active customers who solicit sex on the Internet with an older sample of arrested customers, a sample of customers from the GSS, and a nationally representative sample of noncustomers. The customers of Internet sexual service providers differed greatly from men in general and also from other customers. The remaining samples of customers differed slightly from noncustomers in general. We argue for a balanced perspective that recognizes the significant variety among customers. There is no evidence of a peculiar quality that differentiates customers in general from men who have not paid for sex. © The Author(s) 2013.

Customer focus level following implementation of quality improvement model in Tehran social security hospitals.

PubMed

Mehrabi, F; Nasiripour, A; Delgoshaei, B

2008-01-01

The key factor for the success of total quality management programs in an organization is focusing on the customer. The purpose of this paper is to assess customer focus level following implementation of a quality improvement model in social security hospitals in Tehran Province. This research was descriptive-comparative in nature. The study population consisted of the implementers of quality improvement model in four Tehran social security hospitals. The data were gathered through a checklist addressing customer knowledge and customer satisfaction. The research findings indicated that the average scores on customer knowledge in Shahriar, Alborz, Milad, and Varamin hospitals were 64.1, 61.2, 54.1, and 46.6, respectively. The average scores on customer satisfaction in Shahriar, Alborz, Milad, and Varamin hospitals were 67.7, 65, 59.4, and 50, respectively. The customer focus average scores in Shahriar, Alborz, Milad, and Varamin hospitals were 66.3, 63.3, 57.3, and 48.6, respectively. The total average scores on customer knowledge, satisfaction and customer focus in the investigated hospitals proved to be 56.4, 60.5, and 58.9, respectively. The paper is of value in showing that implementation of the quality improvement model could considerably improve customer focus level.

Variables contributing to an excellent customer service management profile within the regulated electric utility industry: A comparison of self-concept with customer satisfaction for customer service management

DOE Office of Scientific and Technical Information (OSTI.GOV)

Johnson, L.E.

1991-01-01

This research sought to address the relationship between self-concept and customer satisfaction: can customer satisfaction with a major electric utility be explained in terms of the self-reported, self-concept of the utility's managers The population to which the results of this study were generalized consisted of customer service managers in public electric utilities across the United States. In order to represent this population, a sample was selected consisting of customer service managers at a midwestern electric utility based in a large metropolitan area. Participants in this study were managers of four direct customer contact service organizations within six geographic division organizations.more » The methodology included comparisons of these four customer contact service organizations on twelve independent, self-concept variables and six customer satisfaction dependent variables using Analysis of Variance (ANOVA), Scheffe' tests, Chi-Square, and Stepwise multiple regression. The groups were found not to be significantly different and knowledge of the self-concept scores for managers will not increase the ability to predict customer satisfaction over no knowledge of self-concept scores.« less

Understanding customer experience.

PubMed

Meyer, Christopher; Schwager, Andre

2007-02-01

Anyone who has signed up for cell phone service, attempted to claim a rebate, or navigated a call center has probably suffered from a company's apparent indifference to what should be its first concern: the customer experiences that culminate in either satisfaction or disappointment and defection. Customer experience is the subjective response customers have to direct or indirect contact with a company. It encompasses every aspect of an offering: customer care, advertising, packaging, features, ease of use, reliability. Customer experience is shaped by customers' expectations, which largely reflect previous experiences. Few CEOs would argue against the significance of customer experience or against measuring and analyzing it. But many don't appreciate how those activities differ from CRM or just how illuminating the data can be. For instance, the majority of the companies in a recent survey believed they have been providing "superior" experiences to customers, but most customers disagreed. The authors describe a customer experience management (CEM) process that involves three kinds of monitoring: past patterns (evaluating completed transactions), present patterns (tracking current relationships), and potential patterns (conducting inquiries in the hope of unveiling future opportunities). Data are collected at or about touch points through such methods as surveys, interviews, focus groups, and online forums. Companies need to involve every function in the effort, not just a single customer-facing group. The authors go on to illustrate how a cross-functional CEM system is created. With such a system, companies can discover which customers are prospects for growth and which require immediate intervention.

DOE Office of Scientific and Technical Information (OSTI.GOV)

Shah, Kedar G.; Pannu, Satinderpall S.

An integrated circuit system having an integrated circuit (IC) component which is able to have its functionality destroyed upon receiving a command signal. The system may involve a substrate with the IC component being supported on the substrate. A module may be disposed in proximity to the IC component. The module may have a cavity and a dissolving compound in a solid form disposed in the cavity. A heater component may be configured to heat the dissolving compound to a point of sublimation where the dissolving compound changes from a solid to a gaseous dissolving compound. A triggering mechanism maymore » be used for initiating a dissolution process whereby the gaseous dissolving compound is allowed to attack the IC component and destroy a functionality of the IC component.« less

Trends in nitrate and dissolved-solids concentrations in ground water, Carson Valley, Douglas County, Nevada, 1985-2001

USGS Publications Warehouse

Rosen, Michael R.

2003-01-01

Analysis of trends in nitrate and total dissolved-solids concentrations over time in Carson Valley, Nevada, indicates that 56 percent of 27 monitoring wells that have long-term records of nitrate concentrations show increasing trends, 11 percent show decreasing trends, and 33 percent have not changed. Total dissolved-solids concentrations have increased in 52 percent of these wells and are stable in 48 percent. None of these wells show decreasing trends in total dissolved-solids concentrations. The wells showing increasing trends in nitrate and total dissolved-solids concentrations were always in areas that use septic waste-disposal systems. Therefore, the primary cause of these increases is likely the increase in septic-tank usage over the past 40 years.

Chemical and biological quality of streams at the Indiana Dunes National Lakeshore, Indiana, 1978-80

USGS Publications Warehouse

Hardy, M.A.

1984-01-01

Wetland drainage contributed significant amounts of organic materials to streams and at times increased concentrations of dissolved sulfate and iron. Dissolved-iron concentrations correlated with dissolved-organic-carbon concentrations in yellow-brown water of Kintzele and Derby ditches.

12 CFR 5.48 - Voluntary liquidation.

Code of Federal Regulations, 2014 CFR

2014-01-01

... dissolve the target national bank immediately after the combination. However, if any liabilities will... office of its plans, the bank may surrender its charter and dissolve immediately, if: (i) The acquiring... depository institution and the national bank in liquidation have published notice that the bank will dissolve...

12 CFR 5.48 - Voluntary liquidation.

Code of Federal Regulations, 2011 CFR

2011-01-01

... dissolve the target national bank immediately after the combination. However, if any liabilities will... office of its plans, the bank may surrender its charter and dissolve immediately, if: (i) The acquiring... depository institution and the national bank in liquidation have published notice that the bank will dissolve...

12 CFR 5.48 - Voluntary liquidation.

Code of Federal Regulations, 2013 CFR

2013-01-01

... dissolve the target national bank immediately after the combination. However, if any liabilities will... office of its plans, the bank may surrender its charter and dissolve immediately, if: (i) The acquiring... depository institution and the national bank in liquidation have published notice that the bank will dissolve...

12 CFR 5.48 - Voluntary liquidation.

Code of Federal Regulations, 2010 CFR

2010-01-01

... dissolve the target national bank immediately after the combination. However, if any liabilities will... office of its plans, the bank may surrender its charter and dissolve immediately, if: (i) The acquiring... depository institution and the national bank in liquidation have published notice that the bank will dissolve...

40 CFR 430.45 - New source performance standards (NSPS).

Code of Federal Regulations, 2011 CFR

2011-07-01

... GUIDELINES AND STANDARDS THE PULP, PAPER, AND PAPERBOARD POINT SOURCE CATEGORY Dissolving Sulfite Subcategory... dissolving sulfite pulp facilities where nitration grade pulp is produced] Pollutant or pollutant property Kg... dissolving sulfite pulp facilities where viscose grade pulp is produced] Pollutant or pollutant property Kg...

12 CFR 5.48 - Voluntary liquidation.

Code of Federal Regulations, 2012 CFR

2012-01-01

... dissolve the target national bank immediately after the combination. However, if any liabilities will... office of its plans, the bank may surrender its charter and dissolve immediately, if: (i) The acquiring... depository institution and the national bank in liquidation have published notice that the bank will dissolve...

Distribution of Dissolved Zinc in the Western and Central Subarctic North Pacific

NASA Astrophysics Data System (ADS)

Kim, Taejin; Obata, Hajime; Nishioka, Jun; Gamo, Toshitaka

2017-09-01

We investigated the biogeochemical cycling of dissolved zinc (Zn) in the western and central subarctic North Pacific during the GEOTRACES GP 02 cruise. The relationship between dissolved Zn and silicate in the subarctic North Pacific plotted as a concave curve. Values of Zn* were strongly positive in the intermediate waters (26.6-27.5 σθ) of both the western and the central subarctic North Pacific. There was a distinct kink in the relationship between dissolved Zn and soluble reactive phosphorus (SRP) at the transition from shallow to intermediate water, which is similar to what has been reported for other open oceans. The high Zn:SRP ratio and high Zn* in the intermediate water suggest that intermediate water masses play an important role in the decoupling of dissolved Zn and silicate in the subarctic North Pacific, which implies that the biogeochemical processes that control dissolved Zn and silicate in the intermediate water are different from those in other oceanic regions.

A hybrid intelligent method for three-dimensional short-term prediction of dissolved oxygen content in aquaculture.

PubMed

Chen, Yingyi; Yu, Huihui; Cheng, Yanjun; Cheng, Qianqian; Li, Daoliang

2018-01-01

A precise predictive model is important for obtaining a clear understanding of the changes in dissolved oxygen content in crab ponds. Highly accurate interval forecasting of dissolved oxygen content is fundamental to reduce risk, and three-dimensional prediction can provide more accurate results and overall guidance. In this study, a hybrid three-dimensional (3D) dissolved oxygen content prediction model based on a radial basis function (RBF) neural network, K-means and subtractive clustering was developed and named the subtractive clustering (SC)-K-means-RBF model. In this modeling process, K-means and subtractive clustering methods were employed to enhance the hyperparameters required in the RBF neural network model. The comparison of the predicted results of different traditional models validated the effectiveness and accuracy of the proposed hybrid SC-K-means-RBF model for three-dimensional prediction of dissolved oxygen content. Consequently, the proposed model can effectively display the three-dimensional distribution of dissolved oxygen content and serve as a guide for feeding and future studies.

Seasonality of diel cycles of dissolved trace-metal concentrations in a Rocky Mountain stream

USGS Publications Warehouse

Nimick, D.A.; Cleasby, T.E.; McCleskey, R. Blaine

2005-01-01

Substantial diel (24-h) cycles in dissolved (0.1-??m filtration) metal concentrations were observed during summer low flow, winter low flow, and snowmelt runoff in Prickly Pear Creek, Montana. During seven diel sampling episodes lasting 34-61.5 h, dissolved Mn and Zn concentrations increased from afternoon minimum values to maximum values shortly after sunrise. Dissolved As concentrations exhibited the inverse timing. The magnitude of diel concentration increases varied in the range 17-152% for Mn and 70-500% for Zn. Diel increases of As concentrations (17-55%) were less variable. The timing of minimum and maximum values of diel streamflow cycles was inconsistent among sampling episodes and had little relation to the timing of metal concentration cycles, suggesting that geochemical rather than hydrological processes are the primary control of diel metal cycles. Diel cycles of dissolved metal concentrations should be assumed to occur at any time of year in any stream with dissolved metals and neutral to alkaline pH. ?? Springer-Verlag 2005.

Transport of Proteins Dissolved in Organic Solvents Across Biomimetic Membranes

NASA Astrophysics Data System (ADS)

Bromberg, Lev E.; Klibanov, Alexander M.

1995-02-01

Using lipid-impregnated porous cellulose membranes as biomimetic barriers, we tested the hypothesis that to afford effective transmembrane transfer of proteins and nucleic acids, the vehicle solvent should be able to dissolve both the biopolymers and the lipids. While the majority of solvents dissolve one or the other, ethanol and methanol were found to dissolve both, especially if the protein had been lyophilized from an aqueous solution of a pH remote from the protein's isoelectric point. A number of proteins, as well as RNA and DNA, dissolved in these alcohols readily crossed the lipidized membranes, whereas the same biopolymers placed in nondissolving solvents (e.g., hexane and ethyl acetate) or in those unable to dissolve lipids (e.g., water and dimethyl sulfoxide) exhibited little transmembrane transport. The solubility of biopolymers in ethanol and methanol was further enhanced by complexation with detergents and poly(ethylene glycol); significant protein and nucleic acid transport through the lipidized membranes was observed from these solvents but not from water.

The role of certain infauna and vascular plants in the mediation of redox reactions in marine sediments

NASA Technical Reports Server (NTRS)

Hines, Mark E.

1992-01-01

The mechanisms by which certain animals and plants affect redox processes in sediments was examined by studying three environments: (1) subtidal sediments dominated by the deposit-feeding polychaete Heteromastus filiformis; (2) a saltmarsh inhabited by the tall form of Spartina alterniflora; and (3) tropical carbonate sediments inhabited by three species of seagrasses. S-35-sulfide production rates were compared to pool sizes of dissolved sulfide and dissolved iron. In all of the sediments studied, rates of sulfide reduction were enhanced by macroorganisms while the rate of turnover of dissolved sulfide increased. The polychaete enhanced microbial activity and redox cycling primarily by subducting particles of organic matter and oxidized iron during sediment reworking. The Spartina species enhanced anaerobic activity by transporting primarily dissolved organic matter and oxidants. Although the final result of both animal and plant activities was the enhancement of sub-surface cycling of sulfur and iron, decreased dissolved sulfide and increased dissolved iron concentrations, the mechanisms which produced these results differed dramatically.

[Characteristics of nitrogen and phosphorus runoff losses from croplands with different planting patterns in a riverine plain area of Zhejiang Province, East China].

PubMed

Zhang, Ming-Kui; Wang, Yang; Huang, Chao

2011-12-01

By the method of site-specific observation, and selecting 27 field plots with 7 planting patterns in Shaoxing county of Zhejiang Province as test objects, this paper studied the characteristics of nitrogen (N) and phosphorous (P) runoff losses, loads, and their affecting factors in the croplands with different planting patterns in riverine plain area of the Province under natural rainfall. The mean annual runoff loads of total P, dissolved P, and particulate P from the field plots were 4.75, 0.74 and 4.01 kg x hm(-2), respectively, and the load of particulate P was much higher than that of dissolved P. The mean annual runoff loads of total N, dissolved total N, dissolved organic N, NH4(+)-N, and NO3(-)-N were 21.87, 17.19, 0.61, 3.63 and 12.95 kg x hm(-2), respectively, and the load of different fractions of dissolved total N was in the sequence of NO3(-)-N > NH4(+)-N > dissolved organic N. As for the field plots with different planting patterns, the runoff loads of total N, dissolved total N, dissolved organic N, and NO3(-)-N were in the sequence of fallow land < nursery land < single late rice field < double rice field < rape (or wheat)-single late rice field < wheat-early rice-late rice field < vegetable field, while those of total P and particulate P were in the sequence of fallow land < nursery land < single late rice field and double rice field < wheat-early rice-late rice field < rape (wheat)-single late rice field < vegetable field. No significant difference was observed in the load of water-dissolved P among the test plots with different planting patterns. The runoff losses of N and P mainly occurred in crop growth period, and the proportions of N and P losses in the growth period increased with increasing multiple crop index. The runoff losses of total N, dissolved N, and NO3(-)-N were mainly related to the application rate of N fertilizer, and soil NO3(-)-N content also had obvious effects on the runoff losses of total N and dissolved N. The runoff loss of dissolved organic N was related not only to N application rate, but also to soil total N and organic carbon. The runoff loss of NH4(+)-N was mainly related to soil available NH4(+)-N, but not related to N application rate. The runoff losses of total P and particulate P were related to both P application rate and soil available P, while the runoff loss of water dissolved P was less related to P application rate but had relations to soil total P and available P.

How Healthcare Can Refocus on Its Super-Customers (Patients, n =1) and Customers (Doctors and Nurses) by Leveraging Lessons from Amazon, Uber, and Watson.

PubMed

Kolker, Evelyne; Özdemir, Vural; Kolker, Eugene

2016-06-01

Healthcare is transforming with data-intensive omics technologies and Big Data. The "revolution" has already happened in technology, but the bottlenecks have shifted to the social domain: Who can be empowered by Big Data? Who are the users and customers? In this review and innovation field analysis, we introduce the idea of a "super-customer" versus "customer" and relate both to 21st century healthcare. A "super-customer" in healthcare is the patient, sample size of n = 1, while "customers" are the providers of healthcare (e.g., doctors and nurses). The super-customers have been patients, enabled by unprecedented social practices, such as the ability to track one's physical activities, personal genomics, patient advocacy for greater autonomy, and self-governance, to name but a few. In contrast, the originally intended customers-providers, doctors, and nurses-have relatively lagged behind. With patients as super-customers, there are valuable lessons to be learned from industry examples, such as Amazon and Uber. To offer superior quality service, healthcare organizations have to refocus on the needs, pains, and aspirations of their super-customers by enabling the customers. We propose a strategic solution to this end: the PPT-DAM (People-Process-Technology empowered by Data, Analytics, and Metrics) approach. When applied together with the classic Experiment-Execute-Evaluate iterative methodology, we suggest PPT-DAM is an extremely powerful approach to deliver quality health services to super-customers and customers. As an example, we describe the PPT-DAM implementation by the Benchmarking Improvement Program at the Seattle Children's Hospital. Finally, we forecast that cognitive systems in general and IBM Watson in particular, if properly implemented, can bring transformative and sustainable capabilities in healthcare far beyond the current ones.

Manage customer-centric innovation--systematically.

PubMed

Selden, Larry; MacMillan, Ian C

2006-04-01

No matter how hard companies try, their approaches to innovation often don't grow the top line in the sustained, profitable way investors expect. For many companies, there's a huge difference between what's in their business plans and the market's expectations for growth (as reflected in firms' share prices, market capitalizations, and P/E ratios). This growth gap springs from the fact that companies are pouring money into their insular R&D labs instead of working to understand what the customer wants and using that understanding to drive innovation. As a result, even companies that spend the most on R&D remain starved for both customer innovation and market-capitalization growth. In this article, the authors spell out a systematic approach to innovation that continuously fuels sustained, profitable growth. They call this approach customer-centric innovation, or CCI. At the heart of CCI is a rigorous customer R&D process that helps companies to continually improve their understanding of who their customers are and what they need. By so doing, they consistently create or improve their customer value proposition. Customer R&D also focuses on better ways of communicating value propositions and delivering the complete experience to real customers. Since so much of the learning about customers and so much of the experimentation with different segmentations, value propositions, and delivery mechanisms involve the people who regularly deal with customers, it is absolutely essential for frontline employees to be at the center of the CCI process. Simply put, customer R&D propels the innovation effort away from headquarters and the traditional R&D lab out to those closest to the customer. Using the example of the luggage manufacturer Tumi, the authors provide a step-by-step approach for achieving true customer-centric innovation.

A qualitative and quantitative examination of the antecedents of customer incivility.

PubMed

Sliter, Michael; Jones, Morgan

2016-04-01

Customer incivility is known to have a negative impact on employees working in service jobs. Despite an understanding of the negative outcomes of customer incivility (e.g., burnout, disengagement, absenteeism), little research has investigated antecedents of this low-intensity deviant behavior. This is a clear oversight, given that understanding antecedents of customer incivility is essential for determining methods for reducing this stressor. As such, we conducted 2 studies examining these antecedents. For Study 1, we used a qualitative approach, assessing customer incivility from the perspective of the customer. Three overall themes (with 13 subthemes) emerged that could potentially lead to customer incivility: characteristics of the customer, characteristics of the organization/environment, and characteristics of the service employee. In Study 2, we conducted a quantitative study to investigate-from the perspective of the service employee-customer incivility antecedents that could be potentially controlled by the organization, either through changing the work environment or the employee (through training and selection). The results of a 2 time-point survey study showed that the service environment, service rep incivility, service orientation, agreeableness, and neuroticism served as antecedents to customer incivility. Practical implications are discussed, identifying options for organizational leaders interested in reducing customer incivility, and advice is provided for researchers seeking to further examine the antecedents of customer incivility. (c) 2016 APA, all rights reserved).

76 FR 127 - The Central Valley Project, the California-Oregon Transmission Project, the Pacific Alternating...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-01-03

..., beyond delivered BR, for Full Load Service (FLS) customers and Variable Resource (VR) customers, Western.... FLS and VR customers who contract with Western for such service will pay all SP costs. FLS customers pay a portfolio management charge pursuant to their contract, whereas VR customers pay a scheduling...

19 CFR 103.11 - Specific Customs Service records subject to disclosure.

Code of Federal Regulations, 2012 CFR

2012-04-01

... Department of the Treasury or of the United States Customs Service in matters administered by the United... contained therein is exempt from disclosure under § 103.12; (ii) Advisory committees on Customs matters... 19 Customs Duties 1 2012-04-01 2012-04-01 false Specific Customs Service records subject to...

19 CFR 174.24 - Criteria for further review.

Code of Federal Regulations, 2011 CFR

2011-04-01

... upon by the Commissioner of Customs or his designee or by the Customs courts; (c) Involves matters... 19 Customs Duties 2 2011-04-01 2011-04-01 false Criteria for further review. 174.24 Section 174.24 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

19 CFR 103.11 - Specific Customs Service records subject to disclosure.

Code of Federal Regulations, 2014 CFR

2014-04-01

... Department of the Treasury or of the United States Customs Service in matters administered by the United... contained therein is exempt from disclosure under § 103.12; (ii) Advisory committees on Customs matters... 19 Customs Duties 1 2014-04-01 2014-04-01 false Specific Customs Service records subject to...

19 CFR 174.24 - Criteria for further review.

Code of Federal Regulations, 2014 CFR

2014-04-01

... upon by the Commissioner of Customs or his designee or by the Customs courts; (c) Involves matters... 19 Customs Duties 2 2014-04-01 2014-04-01 false Criteria for further review. 174.24 Section 174.24 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

19 CFR 174.24 - Criteria for further review.

Code of Federal Regulations, 2013 CFR

2013-04-01

... upon by the Commissioner of Customs or his designee or by the Customs courts; (c) Involves matters... 19 Customs Duties 2 2013-04-01 2013-04-01 false Criteria for further review. 174.24 Section 174.24 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

19 CFR Appendix to Part 145 - Unknown Title

Code of Federal Regulations, 2014 CFR

2014-04-01

... 19 Customs Duties 2 2014-04-01 2014-04-01 false Appendix to Part 145 Customs Duties U.S. CUSTOMS... IMPORTATIONS Pt. 145, App. Appendix to Part 145 A. Scope. The Customs Service is authorized to examine, with certain exceptions for diplomatic and governmental mail, all mail arriving from outside the Customs...

19 CFR 174.24 - Criteria for further review.

Code of Federal Regulations, 2010 CFR

2010-04-01

... upon by the Commissioner of Customs or his designee or by the Customs courts; (c) Involves matters... 19 Customs Duties 2 2010-04-01 2010-04-01 false Criteria for further review. 174.24 Section 174.24 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

19 CFR 103.11 - Specific Customs Service records subject to disclosure.

Code of Federal Regulations, 2011 CFR

2011-04-01

... Department of the Treasury or of the United States Customs Service in matters administered by the United... contained therein is exempt from disclosure under § 103.12; (ii) Advisory committees on Customs matters... 19 Customs Duties 1 2011-04-01 2011-04-01 false Specific Customs Service records subject to...

19 CFR Appendix to Part 145 - Unknown Title

Code of Federal Regulations, 2011 CFR

2011-04-01

... 19 Customs Duties 2 2011-04-01 2011-04-01 false Appendix to Part 145 Customs Duties U.S. CUSTOMS... IMPORTATIONS Pt. 145, App. Appendix to Part 145 A. Scope. The Customs Service is authorized to examine, with certain exceptions for diplomatic and governmental mail, all mail arriving from outside the Customs...

19 CFR 103.11 - Specific Customs Service records subject to disclosure.

Code of Federal Regulations, 2013 CFR

2013-04-01

... Department of the Treasury or of the United States Customs Service in matters administered by the United... contained therein is exempt from disclosure under § 103.12; (ii) Advisory committees on Customs matters... 19 Customs Duties 1 2013-04-01 2013-04-01 false Specific Customs Service records subject to...

19 CFR 174.24 - Criteria for further review.

Code of Federal Regulations, 2012 CFR

2012-04-01

... upon by the Commissioner of Customs or his designee or by the Customs courts; (c) Involves matters... 19 Customs Duties 2 2012-04-01 2012-04-01 false Criteria for further review. 174.24 Section 174.24 Customs Duties U.S. CUSTOMS AND BORDER PROTECTION, DEPARTMENT OF HOMELAND SECURITY; DEPARTMENT OF THE...

7 CFR 1212.32 - United States Customs Service.

Code of Federal Regulations, 2013 CFR

2013-01-01

... 7 Agriculture 10 2013-01-01 2013-01-01 false United States Customs Service. 1212.32 Section 1212... § 1212.32 United States Customs Service. “United States Customs Service” or “Customs” means the United States Customs and Border Protection, an agency of the Department of Homeland Security. Honey Packers and...

7 CFR 1212.32 - United States Customs Service.

Code of Federal Regulations, 2014 CFR

2014-01-01

... 7 Agriculture 10 2014-01-01 2014-01-01 false United States Customs Service. 1212.32 Section 1212... § 1212.32 United States Customs Service. “United States Customs Service” or “Customs” means the United States Customs and Border Protection, an agency of the Department of Homeland Security. Honey Packers and...

7 CFR 1212.32 - United States Customs Service.

Code of Federal Regulations, 2012 CFR

2012-01-01

... 7 Agriculture 10 2012-01-01 2012-01-01 false United States Customs Service. 1212.32 Section 1212... § 1212.32 United States Customs Service. “United States Customs Service” or “Customs” means the United States Customs and Border Protection, an agency of the Department of Homeland Security. Honey Packers and...

16 CFR 313.5 - Annual privacy notice to customers required.

Code of Federal Regulations, 2010 CFR

2010-01-01

... continuation of the customer relationship. Annually means at least once in any period of 12 consecutive months... customer by December 31 of year 2. (b)(1) Termination of customer relationship. You are not required to... any statements or notices to the customer concerning that relationship; (iv) In the case of mortgage...