Fiber Optics: A Bright Future.

ERIC Educational Resources Information Center

Rice, James, Jr.

1980-01-01

Presents an overview of the impact of fiber optics on telecommunications and its application to information processing and library services, including information retrieval, news services, remote transmission of library services, and library networking. (RAA)

Quality Management and Building Government Information Services.

ERIC Educational Resources Information Center

Farrell, Maggie

1998-01-01

Discusses serving library-patron needs in terms of customer service and quality control. Highlights include tools for measuring the quality of service (e.g., the SERVQUAL survey), advisory boards or focus groups, library "service statements," changing patron needs, new information formats, and justifying depository library services. (JAK)

School Library Media Programs and the National Program for Library and Information Services. Related Paper No. 7.

ERIC Educational Resources Information Center

Franckowiak, Bernard M.

The nature of the instructional process, with emphasis on student involvement in the use of materials, makes it essential that excellent school library media programs be provided at the school building level. The National Program for Library and Information Services could provide substantial improvement in the provision of information services to…

Comparison of Iranian National Medical Library with digital libraries of selected countries

PubMed Central

Zare-Farashbandi, Firoozeh; Najafi, Nayere Sadat Soleimanzade; Atashpour, Bahare

2014-01-01

Introduction: The important role of information and communication technologies and their influence on methods of storing, retrieving information in digital libraries, has not only changed the meanings behind classic library activates but has also created great changes in their services. However, it seems that not all digital libraries provide their users with similar services and only some of them are successful in fulfilling their role in digital environment. The Iranian National Medical library is among those that appear to come short compared to other digital libraries around the world. By knowing the different services provided by digital libraries worldwide, one can evaluate the services provided by Iranian National Medical library. The goal of this study is a comparison between Iranian National Medical library and digital libraries of selected countries. Materials and Methods: This is an applied study and uses descriptive – survey method. The statistical population is the digital libraries around the world which were actively providing library services between October and December 2011 and were selected by using the key word “Digital Library” in Google search engine. The data-gathering tool was direct access to the websites of these digital libraries. The statistical study is descriptive and Excel software was used for data analysis and plotting of the charts. Results: The findings showed that among the 33 digital libraries investigated worldwide, most of them provided Browse (87.87%), Search (84.84%), and Electronic information retrieval (57.57%) services. The “Help” in public services (48/48%) and “Interlibrary Loan” in traditional services (27/27%) had the highest frequency. The Iranian National Medical library provides more digital services compared to other libraries but has less classic and public services and has less than half of possible public services. Other than Iranian National Medical library, among the 33 libraries investigated, the leaders in providing different services are Library of University of California in classic services, Count Way Library of Medicine in digital services, and Library of Finland in public services. Results and Discussion: The results of this study show that among the digital libraries investigated, most provided similar public, digital, and classic services and The Iranian National Medical library has been somewhat successful in providing these services compared to other digital libraries. One can also conclude that the difference in services is at least in part due to difference in environments, information needs, and users. Conclusion: Iranian National Medical Library has been somewhat successful in providing library services in digital environment and needs to identify the services which are valuable to its users by identifying the users’ needs and special characteristics of its environment PMID:25540782

Web 2.0 Strategy in Libraries and Information Services

ERIC Educational Resources Information Center

Byrne, Alex

2008-01-01

Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

Health sciences libraries in Kuwait: a study of their resources, facilities, and services

PubMed Central

Al-Ansari, Husain A.; Al-Enezi, Sana

2001-01-01

The purpose of this study was to examine the current status of health sciences libraries in Kuwait in terms of their staff, collections, facilities, use of information technology, information services, and cooperation. Seventeen libraries participated in the study. Results show that the majority of health sciences libraries were established during the 1980s. Their collections are relatively small. The majority of their staff is nonprofessional. The majority of libraries provide only basic information services. Cooperation among libraries is limited. Survey results also indicate that a significant number of health sciences libraries are not automated. Some recommendations for the improvement of existing resources, facilities, and services are made. PMID:11465688

Cost-effective ways of delivering enquiry services: a rapid review.

PubMed

Sutton, Anthea; Grant, Maria J

2011-12-01

In the recent times of recession and budget cuts, it is more important than ever for library and information services to deliver cost-effective services. This rapid review aims to examine the evidence for the most cost-effective ways of delivering enquiry services. A literature search was conducted on LISA (Library and Information Sciences Abstracts) and MEDLINE. Searches were limited to 2007 onwards. Eight studies met the inclusion criteria. The studies covered hospital and academic libraries in the USA and Canada. Services analysed were 'point-of-care' librarian consultations, staffing models for reference desks and virtual/digital reference services. Transferable lessons, relevant to health library and information services generally, can be drawn from this rapid review. These suggest that 'point-of-care' librarians for primary care practitioners are a cost-effective way of answering questions. Reference desks can be cost-effectively staffed by student employees or general reference staff, although librarian referral must be provided for more complex and subject-specific enquiries. However, it is not possible to draw any conclusions on virtual/digital reference services because of the limited literature available. Further case analysis studies measuring specific services, particularly enquiry services within a health library and information context, are required. © 2011 The authors. Health Information and Libraries Journal © 2011 Health Libraries Group.

The Website Library and Its Parliamentary Information & Dissemination Services: A Case Study of the Parliamentary Library of Taipei, Taiwan, R.O.C.

ERIC Educational Resources Information Center

Ku, Karl Min

The Web site library is a new type of digital library incorporating both digital collections and digital service. In the parliamentary context, this new application of information and communications technology has a dual function: to provide a virtual collection to satisfy users' information demands and to provide all the current services needed…

Using the results of a satisfaction survey to demonstrate the impact of a new library service model.

PubMed

Powelson, Susan E; Reaume, Renee D

2012-09-01

 In 2005, the University of Calgary entered into a contract to provide library services to the staff and physicians of Alberta Health Services Calgary Zone (AHS CZ), creating the Health Information Network Calgary (HINC).  A user satisfaction survey was contractually required to determine whether the new library service model created through the agreement with the University of Calgary was successful. Our additional objective was to determine whether information and resources provided through the HINC were making an impact on patient care.  A user satisfaction survey of 18 questions was created in collaboration with AHS CZ contract partners and distributed using the snowball or convenience sample method.  Six hundred and ninety-four surveys were returned. Of respondents, 75% use the HINC library services. More importantly, 43% of respondents indicated that search results provided by library staff had a direct impact on patient care decisions.  Alberta Health Services Calgary Zone staff are satisfied with the new service delivery model, they are taking advantage of the services offered, and using library provided information to improve patient care. © 2012 The authors. Health Information and Libraries Journal © 2012 Health Libraries Group.

Guam Governor's Conference on Library and Information Services, 1990. Final Report.

ERIC Educational Resources Information Center

Wang, Chih; And Others

This is the final report of the Guam Governor's Conference on Library and Information Services (GGCLIS), 1990. Approximately 160 delegates, representing library and information professionals, active library supporters, territorial and federal government officials, and the reading public, gathered together to develop recommendations for the…

Information Services in New Zealand and the Pacific.

ERIC Educational Resources Information Center

Ronnie, Mary A.

This paper examines information services and resource sharing within New Zealand with a view to future participation in a Pacific resource sharing network. Activities of the National Library, the New Zealand Library Resources Committee, and the Information Services Committee are reviewed over a 40-year period, illustrating library cooperative…

Fast Facts: Recent Statistics from the Library Research Service, Nos. 123-130. January-August 1997.

ERIC Educational Resources Information Center

Fast Facts: Recent Statistics from the Library Research Service, 1997

1997-01-01

Eight issues of a newsletter on recent library statistics provide information on Colorado public library cards, public library use, Internet use by librarians, school library media centers, electronic services in academic libraries, and the role of information in entertainment. In 1995, Coloradans had 2.5 million library cards, and three times as…

Information Policy -- Distance Education: Provider and Victim Libraries.

ERIC Educational Resources Information Center

Heron, Peter; Dugan, Robert E.

1997-01-01

This discussion of information policy focuses on library services for distance education. Topics include the logistics and management of providing library services off-site and/or responding to student requests; and meeting the needs of distance education students for information and library instruction, both students from the member institution…

Libraries and E-Commerce: Improving Information Services and Beyond.

ERIC Educational Resources Information Center

Harris, Lesley Ellen

2000-01-01

Explains e-commerce and discusses how it can be used by special libraries. Highlights include library goals; examples of successful uses of e-commerce; how e-commerce can improve information services, including access to information, new information resources, delivery of information, and broadening information markets; and developing an…

Toward a Federal Library and Information Services Network: A Proposal. A Report of the Intergovernmental Library Cooperation Project.

ERIC Educational Resources Information Center

Trezza, Alphonse F.

The current interaction among federal libraries and information centers was examined and assessed to determine ways to improve the coordination of resources and services among federal libraries and to increase cooperation between federal and non-federal libraries in order to meet national, state, and local information needs. The more than 400…

Community outreach library services in the UK: a case study of Wirral Hospital NHS Trust (WHNT).

PubMed

Dowse, Frances Maria; Sen, Barbara

2007-09-01

The study evaluates the Community Outreach Library Service at Wirral Hospital National Health Service Trust (WHNT). It considers the information seeking behaviour and information needs of primary care staff, and service effectiveness in meeting those needs. A literature review established the current context and areas of best practice. The investigative case study used postal questionnaires to 250 primary care staff and an interview with the Community Outreach Librarian. Themes emerged from the literature regarding information seeking behaviour, information needs, and meeting user needs through effective service delivery. Outreach services have value in terms of improving information skills and providing services at point of need. Time is a major constraint for both users and service providers. Investment is needed from appropriate funding sources to support the provision and marketing of outreach library services. Librarians benefit from sharing best practice. The continued evaluation of outreach library services is recommended.

78 FR 74173 - Notice of Proposed Information Collection Requests: Heritage Health Index II on the State of...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-12-10

... Museum and Library Services, National Foundation for the Arts and the Humanities. ACTION: Notice, request for comments, collection of information. SUMMARY: The Institute of Museum and Library Services (IMLS... especially library and museum services. A copy of the proposed information collection request can be obtained...

The White House Conference on Library and Information Services (Washington, D.C., July 9-13, 1991).

ERIC Educational Resources Information Center

White House Conference on Library and Information Services.

Designed for use by participants in the 1991 White House Conference on Library and Information Services (WHCLIS2), this guide begins with an overview of the White House Conferences on Library and Information Services, including background information on the 1979 Conference (WHCLIS) and an introduction to the 1991 Conference. Also in the first of…

The value of Web-based library services at Cedars-Sinai Health System.

PubMed

Halub, L P

1999-07-01

Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services.

The value of Web-based library services at Cedars-Sinai Health System.

PubMed Central

Halub, L P

1999-01-01

Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services. PMID:10427423

Federal Legislative Policy of the American Library Association.

ERIC Educational Resources Information Center

American Library Association, Chicago, IL. Legislation Committee.

The American Library Association's policy on federal legislation is based on its objectives of promoting and improving library service and librarianship. Representing those who use libraries as well as those who operate them, the Association is a source of information on libraries and information services for those concerned with formulating and…

Meeting the Information Needs of Interdisciplinary Scholars: Issues for Administrators of Large University Libraries.

ERIC Educational Resources Information Center

Searing, Susan E.

1996-01-01

Provides an overview of administrative issues in supporting interdisciplinary library use at large universities. Topics include information resources; cataloging and classification; library services to users, including library use education and reference services; library organization; the campus context; and the politics of interdisciplinarity.…

Library and information services: impact on patient care quality.

PubMed

Marshall, Joanne Gard; Morgan, Jennifer Craft; Thompson, Cheryl A; Wells, Amber L

2014-01-01

The purpose of this paper is to explore library and information service impact on patient care quality. A large-scale critical incident survey of physicians and residents at 56 library sites serving 118 hospitals in the USA and Canada. Respondents were asked to base their answers on a recent incident in which they had used library resources to search for information related to a specific clinical case. Of 4,520 respondents, 75 percent said that they definitely or probably handled patient care differently using information obtained through the library. In a multivariate analysis, three summary clinical outcome measures were used as value and impact indicators: first, time saved; second, patient care changes; and third, adverse events avoided. The outcomes were examined in relation to four information access methods: first, asking librarian for assistance; second, performing search in a physical library; third, searching library's web site; or fourth, searching library resources on an institutional intranet. All library access methods had consistently positive relationships with the clinical outcomes, providing evidence that library services have a positive impact on patient care quality. Electronic collections and services provided by the library and the librarian contribute to patient care quality.

BLISS: The Bradley Library Information Support System.

ERIC Educational Resources Information Center

Hartman, Joel L.; And Others

1993-01-01

Describes the Bradley Library Information Support System (BLISS), a comprehensive local area network designed to provide library users with electronic information access and management services to support Bradley University (Illinois). System architecture is explained; and six sidebars provide more detailed information on various services, the…

The Role of State Library Agencies in National Plans for Library and Information Services.

ERIC Educational Resources Information Center

Trezza, Alphonse F.

1978-01-01

A full-service national network of library and information services can only become a reality if there is careful articulation among local, state, multistate, and national planning and implementation activities. The role of the state library agency as coordinator, catalyst, initiator, and even-handed funding agency is essential, difficult, and…

Outreach services in healthcare libraries: perceptions and impacts.

PubMed

Dorset, Rebecca

2014-03-01

Outreach services are becoming more prevalent throughout the health library sector both in the UK and abroad, and they have the potential to impact on information support for evidence-based medicine. This article reports on a study which explored the perceptions of UK health library staff about the term 'outreach' and demonstrated that a variety of services are being offered under this umbrella term. Whilst practitioners are also divided over the impact of outreach services, many of them see this as key to future service developments. The study was completed by Rebecca Dorsett as part of her MSc in Information and Library Management at Northumbria University. She was supervised by Sue Childs and graduated in 2012 with a Distinction. Rebecca is now due to commence a new role as Information Support Officer for the Ministry of Defence. AM. © 2014 The authors. Health Information and Libraries Journal © 2014 Health Libraries Group.

An Alternative Organizational Structure to Address the Technology Requirements in Health Science Library Information in the '80's

PubMed Central

Winant, Richard M.

1983-01-01

Virginia Commonwealth University's University Library Services offers through its organizational structure an opportunity for librarians to work directly with media experts. University Library Services envisions the future librarian as an information manager, information specialist, and teacher. In joining together Technical Services, Public Services, Collection Management, Special Collections, Learning Resource Centers, Media Production Center, AV Services, TV Services, Engineering and Telecommunications, the librarian is in an environment which gives the opportunity for growth and support by media expertise.

Information-seeking behavior of basic science researchers: implications for library services.

PubMed

Haines, Laura L; Light, Jeanene; O'Malley, Donna; Delwiche, Frances A

2010-01-01

This study examined the information-seeking behaviors of basic science researchers to inform the development of customized library services. A qualitative study using semi-structured interviews was conducted on a sample of basic science researchers employed at a university medical school. The basic science researchers used a variety of information resources ranging from popular Internet search engines to highly technical databases. They generally relied on basic keyword searching, using the simplest interface of a database or search engine. They were highly collegial, interacting primarily with coworkers in their laboratories and colleagues employed at other institutions. They made little use of traditional library services and instead performed many traditional library functions internally. Although the basic science researchers expressed a positive attitude toward the library, they did not view its resources or services as integral to their work. To maximize their use by researchers, library resources must be accessible via departmental websites. Use of library services may be increased by cultivating relationships with key departmental administrative personnel. Despite their self-sufficiency, subjects expressed a desire for centralized information about ongoing research on campus and shared resources, suggesting a role for the library in creating and managing an institutional repository.

Information-seeking behavior of basic science researchers: implications for library services

PubMed Central

Haines, Laura L.; Light, Jeanene; O'Malley, Donna; Delwiche, Frances A.

2010-01-01

Objectives: This study examined the information-seeking behaviors of basic science researchers to inform the development of customized library services. Methods: A qualitative study using semi-structured interviews was conducted on a sample of basic science researchers employed at a university medical school. Results: The basic science researchers used a variety of information resources ranging from popular Internet search engines to highly technical databases. They generally relied on basic keyword searching, using the simplest interface of a database or search engine. They were highly collegial, interacting primarily with coworkers in their laboratories and colleagues employed at other institutions. They made little use of traditional library services and instead performed many traditional library functions internally. Conclusions: Although the basic science researchers expressed a positive attitude toward the library, they did not view its resources or services as integral to their work. To maximize their use by researchers, library resources must be accessible via departmental websites. Use of library services may be increased by cultivating relationships with key departmental administrative personnel. Despite their self-sufficiency, subjects expressed a desire for centralized information about ongoing research on campus and shared resources, suggesting a role for the library in creating and managing an institutional repository. PMID:20098658

77 FR 27253 - Proposed Collection, Laura Bush 21st Century Librarian Grant Program Evaluation

Federal Register 2010, 2011, 2012, 2013, 2014

2012-05-09

... information gathered will inform the library and information science field of innovations and best practices... Century Librarian Grant Program Evaluation AGENCY: Institute of Museum and Library Services, National.... SUMMARY: The Institute of Museum and Library Services announces the following information collection has...

Creating new library services through collaboration with resident groups : Aimimg at human resource development and information literacy education in ways only libraries can do : Study on activities of an NPO called Ueda Library Club

NASA Astrophysics Data System (ADS)

Morita, Utako

Creating new library services through collaboration with resident groups : Aimimg at human resource development and information literacy education in ways only libraries can do : Study on activities of an NPO called Ueda Library Club

White House Conference on Library and Information Services Follow-Up Inquiry. State/Territory Agency Responses.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

State and territory agency responses to a 1980 follow-up inquiry of the 1979 White House Conference on Library and Information Services (WHCLIST) are presented. Individual questionnaires were completed by 24 states and 2 trust territories. Questionnaires provide information on increased state aid to libraries, new library legislation,…

No More Free Lunch: Commercial Fee-Based Information Services--Past, Present and Future.

ERIC Educational Resources Information Center

Wright, A. J.

This discussion of nongovernmental public- and private-sector fee-based information services in the changing library, social, and technological environment includes descriptions of the relationships between libraries and commercial firms, types of fee-based information services, and the services provided by commercial information vendors. Brief…

Evaluating the Impact of a Special Library and Information Service

ERIC Educational Resources Information Center

Botha, Erika; Erasmus, Rene; van Deventer, Martie

2009-01-01

The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

The Role of the United States Book Exchange in the Nationwide Library and Information Services Network. National Program for Libraries and Information Services Related Paper No. 27.

ERIC Educational Resources Information Center

Ball, Alice Dulany

The National Commission on Libraries and Information Science's (NCLIS) nationwide information program is based in part on the sharing of resources. The United States Book Exchange (USBE) and its existing services may have a role in this program, since the USBE's major function is the preservation and maximum utilization of publications through…

Knowledge and Life-Experiences: Finland Seen through Its Libraries and Information Services = Kunskap och Upplevelser: Finland som BDI-land.

ERIC Educational Resources Information Center

Laaksovirta, Tuula H.; Haavisto, Tuula

This illustrated publication, printed in both English and Finnish, describes Finland's libraries and information services. Topics covered include: (1) library users; (2) the conceptual role of the library; (3) the growth and development of the library system through Finland's agrarian, industrial, and budding infotech social phases; (4) the…

United States Commission on Libraries and Information Science. Annual Report, 1985-1986. Fifteen Years of Service.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

Activities of the National Commission on Libraries and Information Science (NCLIS) for fiscal year 1985-1986 are reported under four broad headings--Improving Library and Information Services To Meet Changing Needs; Access to Information; Information Technology and Productivity; and Policy, Planning, and Advice. Activities reported under the first…

Health sciences libraries and information services in Bangladesh.

PubMed Central

Khan, M S; Ahmed, Z; Akhter, N

1990-01-01

Basic problems relating to the status of health sciences libraries and information centers in Bangladesh are highlighted and discussed; strategies for improving the country's health sciences information services are suggested. A survey of libraries is reported, the country's national science and technology information policy is defined, and recommendations for action are proposed. PMID:2224300

U.S. National Commission on Libraries and Information Science Report to the Office of Science and Technology Policy on Library and Information Services' Roles in the National Research and Education Network.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

This report summarizes the results of an open forum conducted by the National Commission on Libraries and Information Science (NCLIS) that provided an opportunity for representatives from library and service organizations and representatives from related agencies to offer comments, suggestions, and proposals related to the roles of libraries and…

Promoting Indian Library Use. Guide Number 7.

ERIC Educational Resources Information Center

Townley, Charles T.

Individuals, organizations, and American Indian tribes are rapidly recognizing the value of libraries. They are recognizing that libraries and the information services which they offer are necessary to meet Indian goals. Specific sensitivity to Indian ways and alternatives is just developing as library and information services develop in Indian…

Power and Influence: Enhancing Information Services within the Organization. Information Services Management Series.

ERIC Educational Resources Information Center

St. Clair, Guy

As funds for supporting library and information services dwindle, librarians are beginning to recognize the value of evaluating and justifying their library in terms that the decision makers--those who control the budgets--understand. This book offers proven techniques for implementing a program that both promotes information services and dispels…

Trends in hospital librarianship and hospital library services: 1989 to 2006.

PubMed

Thibodeau, Patricia L; Funk, Carla J

2009-10-01

The research studied the status of hospital librarians and library services to better inform the Medical Library Association's advocacy activities. The Vital Pathways Survey Subcommittee of the Task Force on Vital Pathways for Hospital Librarians distributed a web-based survey to hospital librarians and academic health sciences library directors. The survey results were compared to data collected in a 1989 survey of hospital libraries by the American Hospital Association in order to identify any trends in hospital libraries, roles of librarians, and library services. A web-based hospital library report form based on the survey questions was also developed to more quickly identify changes in the status of hospital libraries on an ongoing basis. The greatest change in library services between 1989 and 2005/06 was in the area of access to information, with 40% more of the respondents providing access to commercial online services, 100% more providing access to Internet resources, and 28% more providing training in database searching and use of information resources. Twenty-nine percent (n = 587) of the 2005/06 respondents reported a decrease in staff over the last 5 years. Survey data support reported trends of consolidation of hospitals and hospital libraries and additions of new services. These services have likely required librarians to acquire new skills. It is hoped that future surveys will be undertaken to continue to study these trends.

Trends in hospital librarianship and hospital library services: 1989 to 2006

PubMed Central

Thibodeau, Patricia L.; Funk, Carla J.

2009-01-01

Objective: The research studied the status of hospital librarians and library services to better inform the Medical Library Association's advocacy activities. Methods: The Vital Pathways Survey Subcommittee of the Task Force on Vital Pathways for Hospital Librarians distributed a web-based survey to hospital librarians and academic health sciences library directors. The survey results were compared to data collected in a 1989 survey of hospital libraries by the American Hospital Association in order to identify any trends in hospital libraries, roles of librarians, and library services. A web-based hospital library report form based on the survey questions was also developed to more quickly identify changes in the status of hospital libraries on an ongoing basis. Results: The greatest change in library services between 1989 and 2005/06 was in the area of access to information, with 40% more of the respondents providing access to commercial online services, 100% more providing access to Internet resources, and 28% more providing training in database searching and use of information resources. Twenty-nine percent (n = 587) of the 2005/06 respondents reported a decrease in staff over the last 5 years. Conclusions: Survey data support reported trends of consolidation of hospitals and hospital libraries and additions of new services. These services have likely required librarians to acquire new skills. It is hoped that future surveys will be undertaken to continue to study these trends. PMID:19851491

Library services and user satisfaction in developing countries: a case study.

PubMed

Mairaj, Muhammad Ijaz; Naseer, Mirza Muhammad

2013-12-01

Punjab Institute of Cardiology (PIC) is a recognised teaching hospital for cardiac care in the Punjab province of Pakistan. PIC has established a library to fulfil the research and information needs of health care professionals. This study aims to evaluate the satisfaction of users with the services of PIC library. A purposive sample of 15 health care professionals was selected. A semistructured interview technique based on an interview guide was used for collection of data. The data were qualitatively analysed using a thematic approach. Users of PIC library were satisfied with the library collection, organisation, reference and circulation services, staff attitudes, cooling and heating. They were concerned about library space, hours, furniture and environment, and suggested more availability of electronic library services, newer collections, better Internet access and comfortable furniture. The study proved useful to investigate users' satisfaction with the services of PIC library. It concludes that the PIC library should maintain and strengthen the services with which users are satisfied, and improve those about which they are concerned. The study will be useful to libraries in other developing countries for improvement in their services. © 2013 The authors. Health Information and Libraries Journal © 2013 Health Libraries Group.

A Status Report on Levels of Library and Information Services of Utah Libraries.

ERIC Educational Resources Information Center

Wood, R. Kent

While much progress has been made since the creation of the Utah State Library Commission more than two decades ago, much more remains to be done to improve library and information services in the state. There is a critical need in school media centers for professionally trained library personnel where non-professionals may now be substituting,…

Libraries and the National Information Infrastructure: Proceedings of the Forum on Library and Information Services Policy (2nd, Washington, D.C., May 16-17, 1994).

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

The 1994 Forum on Library and Information Services was planned to provide an opportunity to explore the role of libraries in the evolving information and communications infrastructure. This report on the proceedings of the Forum begins with the agenda and a list of the participants. Two roles of the Department of Education relating to libraries…

76 FR 31367 - Notice of Proposed Information Collection Requests: Sustaining Digitized Special Collections and...

Federal Register 2010, 2011, 2012, 2013, 2014

2011-05-31

... Library Services. ACTION: Notice, request for comments, collection of information. SUMMARY: The Institute of Museum and Library Services (IMLS), as part of its continuing effort to reduce paperwork and..., Institute of Museum and Library Services, 1800 M Street, NW., 9th Floor, Washington, DC 20036. Telephone...

76 FR 71080 - Notice of Proposed Information Collection Requests: Let's Move Museums, Let's Move Gardens

Federal Register 2010, 2011, 2012, 2013, 2014

2011-11-16

..., library, and information services. The policy research, analysis, and data collection is used to: Identify... Requests: Let's Move Museums, Let's Move Gardens AGENCY: Institute of Museum and Library Services, National.... SUMMARY: The Institute of Museum and Library Services (IMLS), as part of its continuing effort to reduce...

Federal Public Library Programs in Alabama, 1999.

ERIC Educational Resources Information Center

Alabama Public Library Service, Montgomery.

The Alabama Public Library Service (APLS) is charged with improving library services throughout the state to ensure that all citizens have access to quality library and information services. Part of this charge includes the responsibility for receiving and administering federal funds to the more than 200 public libraries in Alabama. Federal…

Annual Program: Library Services and Construction Act, 1987-1988.

ERIC Educational Resources Information Center

South Carolina State Library, Columbia.

This report presents the 1978-1988 annual Library Services and Construction Act (LSCA) program for the South Carolina State Library. This program includes fiscal information and project descriptions for the following LCSA projects under Title I-Library Services: (1) Projects IA-General Administration; (2) IB-Library Interpretation; (3) IIA-General…

The "Blur" of Federal Information and Services: Implications for University Libraries.

ERIC Educational Resources Information Center

Lippincott, Joan K.; Cheverie, Joan F.

1999-01-01

Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

Alabama Public Library Service Annual Report, 1995.

ERIC Educational Resources Information Center

Alabama Public Library Service, Montgomery.

This annual report summarizes activities of the Alabama Public Library Service (APLS) for the fiscal year 1995. The APLS is charged with improving library services throughout the state to ensure that all citizens have access to quality library and information services. During fiscal year 1995, major building renovations were completed with the…

Perspectives [on Library Service Developments] 1991.

ERIC Educational Resources Information Center

Bookmark, 1991

1991-01-01

This theme issue of "The Bookmark" provides 1991 perspectives on several library service developments, including papers by three New Yorkers who played an important role in the White House Conference on Library and Information Services: Thomas Sobol, Commissioner of Education; Robert Wedgeworth, Dean of the School of Library Service at…

47 CFR 54.508 - Technology plans.

Code of Federal Regulations, 2011 CFR

2011-10-01

... SERVICE Universal Service Support for Schools and Libraries § 54.508 Technology plans. (a) Applicants must... for using telecommunications and information technology to improve education or library services; (2... technologies to improve education or library services; (3) An assessment of the telecommunication services...

47 CFR 54.508 - Technology plans.

Code of Federal Regulations, 2012 CFR

2012-10-01

... SERVICE Universal Service Support for Schools and Libraries § 54.508 Technology plans. (a) Applicants must... for using telecommunications and information technology to improve education or library services; (2... technologies to improve education or library services; (3) An assessment of the telecommunication services...

Users' Satisfaction with Library Services: A Case Study of Delta State University Library

ERIC Educational Resources Information Center

Ikolo, Violet E.

2015-01-01

The study focused on users' satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library. Using the descriptive survey design, the population for the study…

Information Seeking Behavior of Library and Information Science Faculty in Research with a Special Reference to the Use of Networked Information Sources and Services: A Case Study Performed at the Graduate School of Library And Information Science at the University of Illinois at Urbana-Champaign (Modified Version)

ERIC Educational Resources Information Center

Abouserie, Hossam Eldin Mohamed Refaat

2007-01-01

The purpose of this study was to explore and investigate the ways faculty at the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign use Networked Information Sources And Services to support their research task. Library and Information Sciences faculty at the University of Illinois were chosen as…

Information Seeking Behavior of Library and Information Science Faculty in Research with a Special Reference to the Use of Networked Information Sources and Services: A Case Study Performed at the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign

ERIC Educational Resources Information Center

Abouserie, Hossam Eldin Mohamed Refaat

2007-01-01

The purpose of this study was to explore and investigate the ways faculty at the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign use Networked Information Sources and Services to support their research task. Library and Information Sciences faculty at the University of Illinois were chosen as…

The Ways We Serve.

ERIC Educational Resources Information Center

Leonard, Gloria; And Others

1991-01-01

Four articles discuss library services to diverse user groups. Highlights include the Seattle Public Library's Human Diversity Training Program for library staff; cultural diversity at the University of Northern Colorado, including library collection development; information needs of physicists in special libraries; and library services to…

University Library Development in the Arab Gulf Region: A Survey and Analysis of Six State University Libraries.

ERIC Educational Resources Information Center

Zehery, Mohamed H.

1997-01-01

This study of state university libraries in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates provides information on library organization and analysis of collections, services, staffing, budgeting, expenditures, automation, and information technology. Suggests further research is needed in collections, services and…

Libraries in the Information Age: Where Are the Microcomputer and Laser Optical Disc Technologies Taking Us?

ERIC Educational Resources Information Center

Chen, Ching-chih

1986-01-01

This discussion of information technology and its impact on library operations and services emphasizes the development of microcomputer and laser optical disc technologies. Libraries' earlier responses to bibliographic utilities, online databases, and online public access catalogs are described, and future directions for library services are…

Libraries on the MOVE.

ERIC Educational Resources Information Center

Edgar, Jim; And Others

1986-01-01

Presents papers from Illinois State Library and Shawnee Library System's "Libraries on the MOVE" conference focusing on how libraries can impact economic/cultural climate of an area. Topics addressed included information services of rural libraries; marketing; rural library development; library law; information access; interagency…

36 CFR 701.1 - Information about the Library.

Code of Federal Regulations, 2011 CFR

2011-07-01

... 36 Parks, Forests, and Public Property 3 2011-07-01 2011-07-01 false Information about the Library. 701.1 Section 701.1 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.1 Information about the Library. (a) Information about the Library. It is the Library's policy to...

36 CFR 701.1 - Information about the Library.

Code of Federal Regulations, 2014 CFR

2014-07-01

... 36 Parks, Forests, and Public Property 3 2014-07-01 2014-07-01 false Information about the Library. 701.1 Section 701.1 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.1 Information about the Library. (a) Information about the Library. It is the Library's policy to...

36 CFR 701.1 - Information about the Library.

Code of Federal Regulations, 2012 CFR

2012-07-01

... 36 Parks, Forests, and Public Property 3 2012-07-01 2012-07-01 false Information about the Library. 701.1 Section 701.1 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.1 Information about the Library. (a) Information about the Library. It is the Library's policy to...

Virtual Libraries: Service Realities.

ERIC Educational Resources Information Center

Novak, Jan

2002-01-01

Discussion of changes in society that have resulted from information and communication technologies focuses on changes in libraries and a new market for library services with new styles of clients. Highlights client service issues to be considered when transitioning to a virtual library situation. (Author/LRW)

The contribution of hospital library information services to clinical care: a study in eight hospitals.

PubMed Central

King, D N

1987-01-01

Hospital health sciences libraries represent, for the vast majority of health professionals, the most accessible source for library information and services. Most health professionals do not have available the specialized services of a clinical medical librarian, and rely instead upon general information services for their case-related information needs. The ability of the hospital library to meet these needs and the impact of the information on quality patient care have not been previously examined. A study was conducted in eight hospitals in the Chicago area as a quality assurance project. A total of 176 physicians, nurses, and other health professionals requested information from their hospital libraries related to a current case or clinical situation. They then assessed the quality of information received, its cognitive value, its contribution to patient care, and its impact on case management. Nearly two-thirds of the respondents asserted that they would definitely or probably handle their cases differently as a result of the information provided by the library. Almost all rated the libraries' performance and response highly. An overview of the context and purpose of the study, its methods, selected results, limitations, and conclusions are presented here, as is a review of selected earlier research. PMID:3450340

Consumer Health Information Services in Medical Libraries of the Akron-Canton-Youngstown Region.

ERIC Educational Resources Information Center

Hashlamoun, Linda A.

Many library communities are establishing various services to cope with increasing demand for consumer health information (CHI). This study was engaged to ascertain what is currently being done by the medical libraries in the Akron-Canton-Youngstown (Ohio) region to provide this type of information, particularly what policies, practices, and…

Social Work Information Center 2.0: A Case Study

ERIC Educational Resources Information Center

Xu, F. Grace

2009-01-01

The social work library at USC provides a case study of an academic library's transition to an information center service model. Analysis of the collection, user community, Web 2.0 applications, and Web usage data demonstrates how the changes facilitated library services and information literacy instruction. (Contains 6 tables and 3 figures.)

Effectiveness of a liaison program in meeting information needs of college of pharmacy faculty.

PubMed

Kramer, Sandra S; Martin, Jennifer R; Schlimgen, Joan B; Slack, Marion K; Martin, Jim

2011-01-01

This article describes the creation and implementation of focus groups to evaluate the effectiveness of a health sciences library's liaison program of the College of Pharmacy faculty and to better understand the faculty's information needs in order to design new and improved library services. The liaison services support the teaching and research needs of faculty and students through literature research, classroom teaching, and an extensive library collection of pharmacy literature. Focus group results demonstrated a high level of satisfaction with library liaison services and collections. Opportunities exist for expanded interaction with graduate students and greater marketing of library services to increase faculty awareness of specific library programs.

Forming a New Information Services Section: A Case Study--Parliament of the Republic of South Africa.

ERIC Educational Resources Information Center

Ntunja, A.; Gabriel, L.

The South African Library of Parliament and Research unit has devoted considerable time and money to improving its research and library services for members, committees, and management of Parliament. The Library and Research Units have recently re-structured and re-designed services and information products, engaging in collection development…

This I Believe...All Libraries Should Be Teaching Libraries

ERIC Educational Resources Information Center

Palmer, Catherine

2011-01-01

In this article, I imagine a library that prioritizes teaching users how to find, evaluate, and use information over the traditional library public service activities of collection development, access to materials, and reference services. If I ran the library, all services would support end-user education. (Contains 1 graph and 1 note.)

75 FR 69134 - Submission for OMB Review, Comment Request, Proposed Collection: Public Libraries Survey, FY 2011...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-11-10

..., Office of Policy, Planning, Research, and Communication, Institute of Museum and Library Services, 1800 M..., Proposed Collection: Public Libraries Survey, FY 2011-2013 AGENCY: Institute of Museum and Library Services.... SUMMARY: The Institute of Museum and Library Services announces the following information collection has...

Annual Program. Library Services and Construction Act, 1988-1989.

ERIC Educational Resources Information Center

South Carolina State Library, Columbia.

This report presents the 1988-1989 annual Library Services and Construction Act (LSCA) program for the South Carolina State Library. This program includes fiscal information and project descriptions for the following LSCA projects under Title I Library Services: (1) I-A, General Administration; (2) I-B, Library Interpretation; (3) II-A, General…

D-Fussion: A Semantic Selective Disssemination of Information Service for the Research Community in Digital Libraries

ERIC Educational Resources Information Center

Morales-del-Castillo, Jose Manuel; Peis, Eduardo; Moreno, Juan Manuel; Herrera-Viedma, Enrique

2009-01-01

Introduction: In this paper we propose a multi-agent Selective Dissemination of Information service to improve the research community's access to digital library resources. The service also provides a new recommendation approach to satisfy researchers' specific information requirements. Method: The service model is developed by jointly applying…

Market Segmentation for Information Services.

ERIC Educational Resources Information Center

Halperin, Michael

1981-01-01

Discusses the advantages and limitations of market segmentation as strategy for the marketing of information services made available by nonprofit organizations, particularly libraries. Market segmentation is defined, a market grid for libraries is described, and the segmentation of information services is outlined. A 16-item reference list is…

PEER - National Information Service for Earthquake Engineering - NISEE

Science.gov Websites

Information Service for Earthquake Engineering - NISEE The NISEE/PEER Library is an affiliated library of the Field Station, five miles from the main Berkeley campus. Address NISEE/PEER Library, University of Regents Hours Monday - Friday, 9:00 am - 1:00 pm Open to the public NISEE/PEER Library home page. 325

White House Conference on Library and Information Services. Hearing before the Subcommittee on Education, Arts and Humanities of the Committee on Labor and Human Resources. United States Senate, One Hundredth Congress, First Session.

ERIC Educational Resources Information Center

Congress of the U.S., Washington, DC. Senate Committee on Labor and Human Resources.

Held to authorize a White House Conference on Library and Information Services (WHCLIST) in 1989, this hearing focused on library services for literacy, productivity, and democracy as well as on the conference structure and costs. Statements and supporting information provided by the following individuals and institutions were presented: (1)…

Specifications of a Mechanized Center for Information Services for a Public Library Reference Center. Final Report. Part 1, Preliminary Specification: Mechanized Information Services in Public Library Reference Centers.

ERIC Educational Resources Information Center

California Univ., Los Angeles. Inst. of Library Research.

This document presents preliminary specifications for a library-based Center for Information Services (CIS). Four sets of issues are covered: (1) data base inventory, providing a listing of magnetic tape data bases now available from national sources or soon to be so; (2) administrative issues, including the organization of the CIS within the…

36 CFR § 701.1 - Information about the Library.

Code of Federal Regulations, 2013 CFR

2013-07-01

... 36 Parks, Forests, and Public Property 3 2013-07-01 2012-07-01 true Information about the Library. § 701.1 Section § 701.1 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.1 Information about the Library. (a) Information about the Library. It is the Library's...

International Reader in the Management of Library, Information and Archive Services.

ERIC Educational Resources Information Center

Vaughan, Anthony, Comp.

Compiled for the benefit of library, archive, and information science schools for use in their information services and systems management courses, this reader is not meant to replace the already existing standard textbooks on this subject, but to provide a more international perspective than textbooks written with the information services of one…

Information Services at the University of Calgary.

ERIC Educational Resources Information Center

Norris, Douglas

The University of Calgary was the first university in Canada to combine its library, computer center, and audiovisual services into one unit. For a period of three years the Division of Information Services administered and coordinated library services, computer services, and communications media. The organizational structure, objectives, and the…

National Library Service for the Blind and Physically Handicapped, Library of Congress. Testimony Prepared for Presentation to the U.S. National Commission on Libraries and Information Science by Carolyn Hoover Sung.

ERIC Educational Resources Information Center

Cylke, Frank Kurt

This testimony on the National Library Service for the Blind and Physically Handicapped, Library of Congress (NLS) provides information on: (1) NLS authority; (2) background; (3) functions and responsibilities; (4) Office of the Director; (5) director; (6) management; (7) budget; (8) division/section/office functions, including the Administrative…

The White House Conference on Library and Information Services, 1979. Summary, March 1980.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

This report to the President of the United States presents a summary of the planning, proceedings, and resolutions of the White House Conference on Library and Information Services. Questions the delegates addressed to the conference included: Do libraries, the traditional storehouses of information and knowledge, have a place in this fast moving…

Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.

ERIC Educational Resources Information Center

Kantor, Paul B.; Saracevic, Tefko

1995-01-01

Describes the development of a taxonomy of the value of library services based on users' assessments from five large research libraries. Highlights include empirical and derived taxonomy, replicability of the study, reasons for using the library, how library services are related to time and money, and a theory of value. (LRW)

Revitalizing Traditional Information Literacy Instruction: Exploring Games in Academic Libraries

ERIC Educational Resources Information Center

Margino, Megan

2013-01-01

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell of their visions for the profession, or to tell of research that is…

Outsourcing of Corporate Information Services: Implications for Redesigning Corporate Library Services.

ERIC Educational Resources Information Center

Agada, John

1996-01-01

Examines the trend in outsourcing information services and suggests it threatens the survival of corporate libraries. Topics include changes in the competitive corporate environment; characteristics of outsourceable services; managing change; redesigning the corporate librarian's role; and implications for redesigning corporate information…

Reference Materials and Services for a Small Hospital Library. 5th Revised Edition.

ERIC Educational Resources Information Center

Kesti, Julie, Comp.; Graham, Elaine, Comp.

This manual suggests and describes recommended reference services and sources for a small hospital library. Focusing on reference services, the first section includes information on ready-reference services; bibliographic search services, including taking and processing a request for a bibliography, National Library of Medicine literature…

Meeting Academic Needs for Information: A Customer Service Approach

ERIC Educational Resources Information Center

Saunders, E. Stewart

2008-01-01

Should academic libraries seek to improve general satisfaction with their services, or are some services more important than others? This article asserts that faculty and students mainly want information resources. The research analyzes LibQUAL+[TM] data to determine which other library resources contribute to information satisfaction among users.…

Plan for the Development of Library Service in Montana.

ERIC Educational Resources Information Center

Warncke, Ruth

This plan for the development of Montana library service is based on the experiences of other states, opinions of library experts, written information on Montana libraries, visits to several libraries, and attendance at meetings of the Montana Library Association and its committees. Specific recommendations include: moving the State Library…

Starting the data conversation: informing data services at an academic health sciences library.

PubMed

Read, Kevin B; Surkis, Alisa; Larson, Catherine; McCrillis, Aileen; Graff, Alice; Nicholson, Joey; Xu, Juanchan

2015-07-01

The research obtained information to plan data-related products and services. Biomedical researchers in an academic medical center were selected using purposive sampling and interviewed using open-ended questions based on a literature review. Interviews were conducted until saturation was achieved. Interview responses informed library planners about researchers' key data issues. This approach proved valuable for planning data management products and services and raising library visibility among clients in the research data realm.

Arc-An OAI Service Provider for Digital Library Federation; Kepler-An OAI Data/Service Provider for the Individual; Information Objects and Rights Management: A Mediation-Based Approach to DRM Interoperability; Automated Name Authority Control and Enhanced Searching in the Levy Collection; Renardus Project Developments and the Wider Digital Library Context.

ERIC Educational Resources Information Center

Liu, Xiaoming; Maly, Kurt; Zubair, Mohammad; Nelson, Michael L.; Erickson, John S.; DiLauro, Tim; Choudhury, G. Sayeed; Patton, Mark; Warner, James W.; Brown, Elizabeth W.; Heery, Rachel; Carpenter, Leona; Day, Michael

2001-01-01

Includes five articles that discuss the OAI (Open Archive Initiative), an interface between data providers and service providers; information objects and digital rights management interoperability; digitizing library collections, including automated name authority control, metadata, and text searching engines; and building digital library services…

Eight Key Issues for the White House Conference on Library and Information Services.

ERIC Educational Resources Information Center

American Society for Information Science, Washington, DC.

Presented as a public service in anticipation of the October 1979 White House Conference on Library and Information Services, the eight papers in this booklet call attention to the key issues which the American Society for Information Science (ASIS) believes have developed from proliferating information and for technological advances. Each of the…

A Manual on Library Services for State Agencies of Michigan.

ERIC Educational Resources Information Center

Lindsey, Elizabeth

Intended to serve as suggested guidelines for library and information services in state agencies, this manual was prepared for use by administrators, librarians, and other agency staff. The first section provides information for the agency director on state agency libraries and their administration, personnel, the librarian's role, facilities and…

The Impact of Technology on Legislation Affecting Libraries.

ERIC Educational Resources Information Center

Avram, Henriette D.

This paper addresses international issues and problems raised by the impacts of technology that may result in new legislation which, in turn, may affect the operations and services of libraries. Areas of international concern for libraries include increased information flow, greater dependence on information and communication services, information…

Web 2.0 and Nigerian Academic Librarians

ERIC Educational Resources Information Center

Adekunmisi, Sowemimo Ronke; Odunewu, Abiodun Olusegun

2016-01-01

Web 2.0 applications to library services are aimed at enhancing the provision of relevant and cost-effective information resources for quality education and research. Despite the richness of these web applications and their enormous impact on library and information services as recorded in the developed world, Nigerian academic libraries are yet…

Financial Management of Libraries: Past Trends and Future Prospects.

ERIC Educational Resources Information Center

Roberts, Stephen A.

2003-01-01

The financial environment within library and information services is reviewed and a structure for financial management is presented based on funding source and level of commercial activity. Objectives for financial management of library and information services is developed and reviewed in light of future trends and stakeholder perspectives.…

Partnerships in Information Services: The Contract Library.

ERIC Educational Resources Information Center

Hatfield, Deborah

1994-01-01

Discusses contracting for library and information services, particularly between universities and corporations, and gives an example of a successful partnership between Lexmark International, Inc., and the University of Kentucky. Topics addressed include financial considerations; improving services without increasing staff; and confidentiality…

Fast Facts: Recent Statistics from the Library Research Service, No. 225-231 (July-November, 2005)

ERIC Educational Resources Information Center

Lietzau, Zeth; Lance, Keith Curry; Dickenson, Don

2005-01-01

Seven issues of Fast Facts from the Library Research Service that cover information from libraries across Colorado are contained in this document. These issues focus on topics from various library sectors and include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services, Colorado public library…

Science and Technology Libraries Section. Special Libraries Division. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers on scientific/technical information and libraries, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "Patents as Information--An Unused Resource" by Richard D. Walker (United States); (2) "Survey of the Information Services of the Library of the German Patent…

Opportunity for change in the future roles for the health library and information professional: meeting the challenges in NHS Scotland.

PubMed

Maclean, Gerry

2006-12-01

NHS Education for Scotland (NES) is the Special Health Board responsible for supporting best practice in education, training and development for all staff groups within NHS Scotland. As part of its remit, the Knowledge Services Group within NES is responsible for the e-Library, a national electronic resource providing and supporting access to the evidence base. The Knowledge Services Group also supports the national development of library services to NHS Scotland. This article aims to provide a reflective overview of some recent challenges within the health library and information field in Scotland, and the positive role opportunities these have afforded. The information was gathered through extensive professional interaction with staff across the sector over the first year of establishing the new role of Librarian Staff Development Manager. New roles have emerged for health library and information professionals generally; for example, in response to new technology or new user groups. The development of the NHS Scotland e-Library provides examples of role development that emerges symbiotically from core skills applied to a new situation or applied in an innovative way. Role development among health library and information professionals operating at the local service level can be both reactive and proactive. Working together, the partnership between the national Knowledge Services Group and local library and knowledge services for NHS Scotland has resulted in the emergence of additional new roles, extending the role portfolio of the local professional (for example, the Librarian-Tutor role) and supported by other national infrastructures (for example, the competency framework initiative).

Redefining Information Access to Serials Information.

ERIC Educational Resources Information Center

Chen, Ching-chih

1992-01-01

Describes full-text document delivery services that have been introduced in conjunction with available databases in response to economic and technological changes affecting libraries: (1) CARL System's UnCover database and UnCover2 service; (2) Research Libraries Group's CitaDel delivery service; and (3) Faxon Research Service's Faxon Finder and…

Fast Facts: Recent Statistics from the Library Research Service, Nos. 131-137. September-November 1997.

ERIC Educational Resources Information Center

Fast Facts: Recent Statistics from the Library Research Service, 1997

1997-01-01

Seven issues of a newsletter on recent library statistics in Colorado provide information Internet service in Colorado public libraries, technology in public libraries, school library media centers, and the number of public library outlets in Colorado and the United States. Almost all of Colorado's public libraries provide electronic access to…

Information Desks in ARL Libraries. SPEC (Systems and Procedures Exchange Center) Kit #172.

ERIC Educational Resources Information Center

Association of Research Libraries, Washington, DC. Office of Management Studies.

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to identify: (1) the practices in the area of information desks; (2) information desk staffing; (3) information desk functions; and (4) their relation to the other service points within the particular library. Responses were received from 87 libraries, some…

Starting the data conversation: informing data services at an academic health sciences library*

PubMed Central

Read, Kevin B.; Surkis, Alisa; Larson, Catherine; McCrillis, Aileen; Graff, Alice; Nicholson, Joey; Xu, Juanchan

2015-01-01

Objective The research obtained information to plan data-related products and services. Methods Biomedical researchers in an academic medical center were selected using purposive sampling and interviewed using open-ended questions based on a literature review. Interviews were conducted until saturation was achieved. Results Interview responses informed library planners about researchers’ key data issues. Conclusions This approach proved valuable for planning data management products and services and raising library visibility among clients in the research data realm. PMID:26213504

The Library as Leader: Computer Assisted Information Services at Northwestern University. A Report of the NULCAIS Committee on the Present Status, and Proposals for the Future, of Computer Assisted Information Services at Northwestern University Library.

ERIC Educational Resources Information Center

Northwestern Univ., Evanston, IL. Univ. Libraries.

In March 1974, a study was undertaken at Northwestern University to examine the role of the library in providing information services based on computerized data bases. After taking an inventory of existing data bases at Northwestern and in the greater Chicago area, a committee suggested ways to continue and expand the scope of information…

LibQUAL+ and the Community College Library

ERIC Educational Resources Information Center

Johnson, Wendell G.

2007-01-01

Community colleges can use market surveys to better understand the delivery of library services from the standpoint of the end user. One such survey, LibQUAL+, measures library service in three dimensions: 1. Affect of Service (patron interaction with library staff); 2. Information Control (availability of needed resources and ease of accessing);…

Conducting a user-centered information needs assessment: the Via Christi Libraries' experience.

PubMed

Perley, Cathy M; Gentry, Camillia A; Fleming, A Sue; Sen, Kristin M

2007-04-01

The research sought to provide evidence to support the development of a long-term strategy for the Via Christi Regional Medical Center Libraries. An information needs assessment was conducted in a large medical center serving approximately 5,900 physicians, clinicians, and nonclinical staff in 4 sites in 1 Midwestern city. Quantitative and qualitative data from 1,295 self-reporting surveys, 75 telephone interviews, and 2 focus groups were collected and analyzed to address 2 questions: how could the libraries best serve their patrons, given realistic limitations on time, resources, and personnel, and how could the libraries best help their institution improve patient care and outcomes? Clinicians emphasized the need for "just in time" information accessible at the point of care. Library nonusers emphasized the need to market library services and resources. Both clinical and nonclinical respondents emphasized the need for information services customized to their professional information needs, preferences, and patterns of use. Specific information needs in the organization were identified. The results of this three-part, user-centered information needs assessment were used to develop an evidence-based strategic plan. The findings confirmed the importance of promoting library services in the organization and suggested expanded, collaborative roles for hospital librarians.

Serving Business in an Information Economy.

ERIC Educational Resources Information Center

The Bookmark, 1988

1988-01-01

The 23 articles in this theme issue focus on various aspects of library services to business in an information economy: "Serving Business in an Information Economy" (C. Bain); "New York's Resurging Economy and State Economic Development Information" (R. G. Paolino); "Department of Economic Development Library: Services to…

Differently Able: A Review of Academic Library Websites for People with Disabilities

ERIC Educational Resources Information Center

Cassner, Mary; Maxey-Harris, Charlene; Anaya, Toni

2011-01-01

This research is based on the Library Services for People with Disabilities Policy, which was approved by the American Library Association in 2001. The policy identified focus areas for libraries including library services, facilities, collections, and assistive technology. Library websites frequently convey this information to users. Our study…

Libraries as Content Producers: How Library Publishing Services Address the Reading Experience

ERIC Educational Resources Information Center

Tracy, Daniel G.

2017-01-01

This study establishes baseline information about the ways library publishing services integrate user studies of their readers, as well as common barriers to doing so. The Library Publishing Coalition defines library publishing as "the set of activities led by college and university libraries to support the creation, dissemination, and…

Collaborating to Shape New Information Services

ERIC Educational Resources Information Center

Pritchard, Sarah M.

2016-01-01

"portal: Libraries and the Academy" has as its mission to address library and information services in a campus-wide context, focusing on librarians' engagement with learning services, joint technology initiatives, cross-disciplinary and cross-functional research, faculty partnerships, and scholarly publishing and public policy, but…

The Georgetown University Library Information System (LIS): a minicomputer-based integrated library system.

PubMed Central

Broering, N C

1983-01-01

Georgetown University's Library Information System (LIS), an integrated library system designed and implemented at the Dahlgren Memorial Library, is broadly described from an administrative point of view. LIS' functional components consist of eight "user-friendly" modules: catalog, circulation, serials, bibliographic management (including Mini-MEDLINE), acquisitions, accounting, networking, and computer-assisted instruction. This article touches on emerging library services, user education, and computer information services, which are also changing the role of staff librarians. The computer's networking capability brings the library directly to users through personal or institutional computers at remote sites. The proposed Integrated Medical Center Information System at Georgetown University will include interface with LIS through a network mechanism. LIS is being replicated at other libraries, and a microcomputer version is being tested for use in a hospital setting. PMID:6688749

The hospital library online--a point of service for consumers and hospital staff: a case study.

PubMed Central

Cain, N J; Fuller, H J

1999-01-01

The Health Library at Stanford University is described in the context of electronic information services provided to Stanford University Medical Center, the local community, and Internet users in general. The evolution from CD-ROM-based services to Web-based services and in-library services to networked resources are described. Electronic services have expanded the mission of The Health Library to include national and international users and the provision of unique services and collections. PMID:10427424

New Technology for Libraries. A Layman's Guide to Reducing Public Library Costs and Improving Services through Scientific Methods and Tools. A Background Paper for the White House Conference on Library and Information Services.

ERIC Educational Resources Information Center

Weisbrod, David L.

This booklet, one of a series of background papers for the White House Conference, explores the potential of new technologies to improve library services while reducing library costs. Separate subsections describe the application of technology to the following library functions: acquisitions, catalogs and cataloging, serials control, circulation…

The Changing Landscape of Library and Information Services: What Presidents, Provosts, and Finance Officers Need to Know. White Paper. CLIR Publication No. 162

ERIC Educational Resources Information Center

Holmgren, Richard; Spencer, Gene

2014-01-01

In December 2013, the Council on Library and Information Resources (CLIR) sponsored a workshop that explored the ways in which library and information technology services (LITS) organizations and academic institutions will need to evolve in the face of new challenges and opportunities. The workshop discussions, reflected in this paper, offer…

Health sciences library outreach to family caregivers: a call to service.

PubMed

Howrey, Mary M

2018-04-01

This commentary discusses the information needs of family caregivers and care recipients in the United States. Health sciences library services and outreach activities that support family caregivers include: (1) advocacy, (2) resource building, and (3) programming and education. Ethical issues related to the privacy and confidentiality of clients are outlined in the commentary for information service providers. Also, continuing professional education resources are identified to assist librarians in providing high-quality information services for this special family caregiver population, such as those designed by the National Library of Medicine (NLM) through the NLM 4 Caregivers program.

Health sciences library outreach to family caregivers: a call to service

PubMed Central

Howrey, Mary M.

2018-01-01

This commentary discusses the information needs of family caregivers and care recipients in the United States. Health sciences library services and outreach activities that support family caregivers include: (1) advocacy, (2) resource building, and (3) programming and education. Ethical issues related to the privacy and confidentiality of clients are outlined in the commentary for information service providers. Also, continuing professional education resources are identified to assist librarians in providing high-quality information services for this special family caregiver population, such as those designed by the National Library of Medicine (NLM) through the NLM 4 Caregivers program. PMID:29632449

Learning to Provide 3D Virtual Reference: A Library Science Assignment

ERIC Educational Resources Information Center

Johnson, Megan; Purpur, Geraldine; Abbott, Lisa T.

2009-01-01

In spring semester 2009, two of the authors taught LIB 5020--Information Sources & Services to graduate library science students at Appalachian State University. The course covers information seeking patterns and provides an overview of reference services. The course is also designed to examine and evaluate library reference materials and…

The Internet and Library and Information Services: A Review, Analysis, and Annotated Bibliography. Occasional Papers No. 202.

ERIC Educational Resources Information Center

Liu, Lewis-Guodo

This work provides a review and analysis of the literature and an annotated bibliography of 446 sources on the Internet and library and information services. The bibliography is divided alphabetically according to the following topics: academic libraries and scholarly research; bibliographies, directories, guides, and glossaries; business…

78 FR 63467 - Information Collection(s) Being Submitted for Review and Approval to the Office of Management and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-10-24

.... SUPPLEMENTARY INFORMATION: OMB Control Number: 3060-0806. Title: Universal Service--Schools and Libraries... ordered by schools and libraries under the E-rate program. We propose collapsing the telecommunications... 471, Impact of Service Ordered for Schools and Libraries from this Form 471, will be eliminated and...

Assessing Innovation in Corporate and Government Libraries

ERIC Educational Resources Information Center

Zeeman, Deane; Jones, Rebecca; Dysart, Jane

2011-01-01

This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy…

From NHS Choices to the integrated customer service platform.

PubMed

Gann, Bob; Grant, Maria J

2013-03-01

In 2013 the NHS Commissioning Board launches its new integrated customer service platform. The new service utilises the full range of channels (web, telephone, apps etc) to provide access to information to support transparency, participation and transactions. Digital health services have proven benefits in informed choice, shared decision making and patient participation. © 2013 The authors. Health Information and Libraries Journal © 2013 Health Libraries Group.

The Research Libraries Group: Making a Difference.

ERIC Educational Resources Information Center

Michalko, James; Haeger, John

1994-01-01

This overview of the Research Libraries Group (RLG) discusses historical background, collaboration, new needs and expectations, the Research Libraries Information Network (RLIN), the CitaDel service, the ARIEL service, the Eureka service, the Zephyr server, and JACKPHY-Plus Script Development, and preservation. (JLB)

Geospatial Services in Special Libraries: A Needs Assessment Perspective

ERIC Educational Resources Information Center

Barnes, Ilana

2013-01-01

Once limited to geographers and mapmakers, Geographic Information Systems (GIS) has taken a growing central role in information management and visualization. Geospatial services run a gamut of different products and services from Google maps to ArcGIS servers to Mobile development. Geospatial services are not new. Libraries have been writing about…

Assessment of Information Provision Services of Libraries in the 21st Century in Some Selected Academic Libraries in Delta State

ERIC Educational Resources Information Center

Ogbah, Enovwor Laura

2014-01-01

This study is an assessment of Information Provision Services of Libraries in the 21st century in some selected academic libraries in Delta State. A descriptive survey was adopted in carrying out the research. The questionnaire was the instrument for data collection of which 62 were retrieved. Based on the findings of the study, it was recommended…

Vignettes: diverse library staff offering diverse bioinformatics services*

PubMed Central

Osterbur, David L.; Alpi, Kristine; Canevari, Catharine; Corley, Pamela M.; Devare, Medha; Gaedeke, Nicola; Jacobs, Donna K.; Kirlew, Peter; Ohles, Janet A.; Vaughan, K.T.L.; Wang, Lili; Wu, Yongchun; Geer, Renata C.

2006-01-01

Objectives: The paper gives examples of the bioinformatics services provided in a variety of different libraries by librarians with a broad range of educational background and training. Methods: Two investigators sent an email inquiry to attendees of the “National Center for Biotechnology Information's (NCBI) Introduction to Molecular Biology Information Resources” or “NCBI Advanced Workshop for Bioinformatics Information Specialists (NAWBIS)” courses. The thirty-five-item questionnaire addressed areas such as educational background, library setting, types and numbers of users served, and bioinformatics training and support services provided. Answers were compiled into program vignettes. Discussion: The bioinformatics support services addressed in the paper are based in libraries with academic and clinical settings. Services have been established through different means: in collaboration with biology faculty as part of formal courses, through teaching workshops in the library, through one-on-one consultations, and by other methods. Librarians with backgrounds from art history to doctoral degrees in genetics have worked to establish these programs. Conclusion: Successful bioinformatics support programs can be established in libraries in a variety of different settings and by staff with a variety of different backgrounds and approaches. PMID:16888664

Marketing and Promotion of Library Services

NASA Astrophysics Data System (ADS)

Nicholas, Julie

As librarians we should be actively marketing and promoting our library services. This paper aims to demystify marketing for librarians. Practical solutions are provided on how to implement a marketing strategy, with particular emphasis on the value of using electronic information resources. It also shows the link between promoting library services and raising the profile of the library.

Library Networking: Current Problems and Future Prospects! Panel Discussion.

ERIC Educational Resources Information Center

Resource Sharing and Information Networks, 1983

1983-01-01

Presents questions and answers from information networking panel discussion involving symposium speakers Barbara Markuson (Indiana Cooperative Library Services Authority), Frank Grisham (Southeastern Library Network), Laima Mockus (New England Library Information Network), Richard McCoy (Research Libraries Group), Rowland Brown (OCLC), and Toni…

California: Library Information Technologies.

ERIC Educational Resources Information Center

Will, Barbara, Ed.

1996-01-01

Describes six information technology projects in California libraries, including Internet access in public libraries; digital library developments at the University of California, Berkeley; the World Wide Web home page for the state library; Pacific Bell's role in statewide connectivity; state government initiatives; and services of the state…

Intelligent Technologies in Library and Information Service Applications. ASIST Monograph Series.

ERIC Educational Resources Information Center

Lancaster, F. W.; Warner, Amy

The objective of this study was to gain enough familiarity with developments in artificial intelligence (AI) and related technologies to be able to advise the information service community on what can be applied today and what one might reasonably expect to be applicable to library and information services in the near future. The emphasis is on…

Study of college library appealing information system: A case of Longyan University

NASA Astrophysics Data System (ADS)

Liao, Jin-Hui

2014-10-01

The complaints from the readers at university libraries mainly focus on the aspects of service attitude, quality of service, reading environment, the management system, etc. Librarians should realize that reader complaints can actually promote the role of the library service and communicate with readers who complain in a friendly manner. In addition, the Longyan University library should establish an internal management system, improve library hardware facilities, improve the quality of librarians and optimize the knowledge structure of librarians, so as to improve the quality of the service for readers and reduce complaints. Based on this point, we have designed an appealing information system in cryptography machine basis, to provide readers online, remote and anonymous complaint functions.

Photocopy Services in ARL Libraries. SPEC Kit 115.

ERIC Educational Resources Information Center

McCool, Donna L.

To gather information about the nature of photocopy services in academic libraries and issues relating to their management, a survey was mailed to each of the 117 members of the Association for Research Libraries (ARL). The survey focused on two components of photocopy services: the self-service copiers placed at strategic locations within the…

Information Needs of Rural Malaysians: An Exploratory Study of a Cluster of Three Villages with No Library Service.

ERIC Educational Resources Information Center

Anwar, Mumtaz Ali; Supaat, Hana Imam

1998-01-01

Presents an analysis of 33 studies on rural information needs of a cluster of three Malaysian villages with no library service. Study found information needs relate to: religious information, family bonding, current affairs, health information, and education. The purposes for seeking information include: fulfillment of need to know, problem…

A Framework for Evaluating Digital Library Services; Interdisciplinarity: The Road Ahead for Education in Digital Libraries; Federated Digital Rights Management: A Proposed DRM Solution for Research and Education; Learning Lessons Holistically in the Glasgow Digital Library.

ERIC Educational Resources Information Center

Choudhury, Sayeed; Hobbs, Benjamin; Lorie, Mark; Flores, Nicholas; Coleman, Anita; Martin, Mairead; Kuhlman, David L.; McNair, John H.; Rhodes, William A.; Tipton, Ron; Agnew, Grace; Nicholson, Dennis; Macgregor, George

2002-01-01

Includes four articles that address issues related to digital libraries. Highlights include a framework for evaluating digital library services, particularly academic research libraries; interdisciplinary approaches to education about digital libraries that includes library and information science and computing; digital rights management; and the…

Changing Dimensions: Managing Library and Information Services for the 1990s: A Global Perspective. Proceedings of the Asian/Pacific American Librarians Association [Conference] (Atlanta, Georgia, July 1, 1991).

ERIC Educational Resources Information Center

Sharma, Ravindra Nath, Ed.

The theme of the 1991 Asian/Pacific American Librarians Association (APALA) was "Changing Dimensions: Managing Library Information Services for the 1990s and Beyond." Members and speakers were invited to discuss this topic from all dimensions of library and information related fields. Presenters had the options either to write on actual…

State of Rhode Island Department of Administration Office of Library and Information Services. Five-Year State Plan for the Fiscal Years 2008 to 2012

ERIC Educational Resources Information Center

Rhode Island Office of Library and Information Services, 2008

2008-01-01

In preparation for its Five-Year Plan for the years 2008 through 2012, the Rhode Island Office of Library and Information Services has reviewed a variety of information resources, including studies, publications, surveys and stakeholder meetings, to assist in understanding the state, its people, its future and the potential role of libraries. This…

South Carolina State Library Annual Report, 2001-2002.

ERIC Educational Resources Information Center

South Carolina State Library, Columbia.

The current strategic plan of the South Carolina State Library contains five goals: provide information resources and services to meet the needs of the people of South Carolina; provide statewide programs to support local library services; serve as the advocate for libraries in South Carolina; encourage cooperation among libraries of all types;…

IFLA General Conference, 1985. Division on Special Libraries. Section on Social Science Libraries and Geography and Map Libraries. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers presented on social science and map and geography libraries at the 1985 International Federation of Library Associations (IFLA) conference include: (1) "Information for the Developing World: NTIS's (National Technical Information Service) Role in Information Transfer to Developing Countries" (Joseph F. Caponio, United States); (2)…

The Future of the Digital Library: An Interview with Tom Peters

ERIC Educational Resources Information Center

Morrison, James L.; Peters, Tom

2005-01-01

This article presents an interview with Tom Peters, an academic librarian and founder of TAP Information Services, a firm that provides consulting services to libraries and other organizations in the information industry. Peters also serves as a consultant to LibraryCity, an ambitious project that seeks to make thousands of e-books in easy-to-use…

Mobile Library Guidelines. IFLA Professional Report No. 28 [and] Lineamientos sobre Bibliotecas Moviles. Informes Professionales de IFLA: 30.

ERIC Educational Resources Information Center

Pestell, Robert

This publication provides the latest information available on the equipment and operation of mobile libraries operating out of road vehicles. The guide provides details on the establishment of mobile library services, financing, vehicles, furniture and equipment, staffing, collections, service base, and publicity. Some generalizations with regard…

USER SERVICES AND EXTENSION SERVICES IN SELECTED SPECIAL LIBRARIES AND INFORMATION CENTERS IN THE UNITED STATES.

ERIC Educational Resources Information Center

NONINI, CERISE

A SURVEY BY QUESTIONNAIRE WAS MADE OF THE PROBLEM OF USER SERVICES AND EXTENSION SERVICES USED IN THE DISSEMINATION OF MATERIALS AND INFORMATION TO A SELECTED NUMBER OF INDUSTRIAL LIBRARIES. THE SURVEY RESULTED IN DATA CONCERNING STAFF SIZE, PROFESSIONAL-TO-CLERICAL RATIO, SIZE OF BOOK, DOCUMENT, PERIODICAL AND MICROFORM COLLECTIONS, LIBRARY…

45 CFR 1700.1 - Purpose.

Code of Federal Regulations, 2011 CFR

2011-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE ORGANIZATION AND FUNCTIONS § 1700.1 Purpose. The National Commission on Libraries and Information Science... other public and private organizations regarding library services and information science, including...

45 CFR 1700.1 - Purpose.

Code of Federal Regulations, 2014 CFR

2014-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE ORGANIZATION AND FUNCTIONS § 1700.1 Purpose. The National Commission on Libraries and Information Science... other public and private organizations regarding library services and information science, including...

45 CFR 1700.1 - Purpose.

Code of Federal Regulations, 2012 CFR

2012-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE ORGANIZATION AND FUNCTIONS § 1700.1 Purpose. The National Commission on Libraries and Information Science... other public and private organizations regarding library services and information science, including...

45 CFR 1700.1 - Purpose.

Code of Federal Regulations, 2013 CFR

2013-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE ORGANIZATION AND FUNCTIONS § 1700.1 Purpose. The National Commission on Libraries and Information Science... other public and private organizations regarding library services and information science, including...

45 CFR 1700.1 - Purpose.

Code of Federal Regulations, 2010 CFR

2010-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE ORGANIZATION AND FUNCTIONS § 1700.1 Purpose. The National Commission on Libraries and Information Science... other public and private organizations regarding library services and information science, including...

Use of Computer-Based Reference Services in Texas Information Exchange Libraries.

ERIC Educational Resources Information Center

Menges, Gary L.

The Texas Information Exchange (TIE) is a state-wide library network organized in 1967 for the purpose of sharing resources among Texas libraries. Its membership includes 37 college and university libraries, the Texas State Library, and ten public libraries that serve as Major Resource Centers in the Texas State Library Communications Network. In…

Managing Technological Change in Libraries and Information Services.

ERIC Educational Resources Information Center

Klobas, Jane E.

1990-01-01

Examines factors to be considered in the management of technological change in libraries and information services. The organizational climate for change is discussed, and factors to consider when developing a strategy for introducing a new product, service, or system are described, including leadership, goals, political processes, marketing, and…

Library and Information Services for Productivity. ERIC Digest.

ERIC Educational Resources Information Center

Schamber, Linda

For the purposes of this digest, productivity is defined as ways in which library and information services can assist agencies, industries, and individuals in producing goods and services effectively and profitably. Two fundamental issues that affect productivity are access and control; two major strategies for improving productivity are…

New Developments in Information Services.

ERIC Educational Resources Information Center

McAllister, Lois, Ed.

The purpose of this conference was to: (1) improve reference and research library resources and services within its area by identifying, sharing and developing such resources and services and (2) further inter-library cooperation, communication and transportation of materials within the area of the Council. Aware that many information needs exist…

Information Service.

ERIC Educational Resources Information Center

Scofield, James

Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

Possibilities for Proactive Library Services.

ERIC Educational Resources Information Center

Morgan, Eric Lease

1999-01-01

Considers ways in which library services can be more proactive in today's networked-computer environment. Discusses how to find and use patterns of behavior, such as borrowing behavior and profiles of patrons' interests; making a CD-ROM with information describing the library's services and products; and reviving telephone reference. (LRW)

Conducting a user-centered information needs assessment: the Via Christi Libraries' experience*

PubMed Central

Perley, Cathy M.; Gentry, Camillia A.; Fleming, A. Sue; Sen, Kristin M.

2007-01-01

Purpose: The research sought to provide evidence to support the development of a long-term strategy for the Via Christi Regional Medical Center Libraries. Methods: An information needs assessment was conducted in a large medical center serving approximately 5,900 physicians, clinicians, and nonclinical staff in 4 sites in 1 Midwestern city. Quantitative and qualitative data from 1,295 self-reporting surveys, 75 telephone interviews, and 2 focus groups were collected and analyzed to address 2 questions: how could the libraries best serve their patrons, given realistic limitations on time, resources, and personnel, and how could the libraries best help their institution improve patient care and outcomes? Results: Clinicians emphasized the need for “just in time” information accessible at the point of care. Library nonusers emphasized the need to market library services and resources. Both clinical and nonclinical respondents emphasized the need for information services customized to their professional information needs, preferences, and patterns of use. Specific information needs in the organization were identified. Discussion/Conclusions: The results of this three-part, user-centered information needs assessment were used to develop an evidence-based strategic plan. The findings confirmed the importance of promoting library services in the organization and suggested expanded, collaborative roles for hospital librarians. PMID:17443250

L.S.C.A. Library Services & Construction Act Report for 1994. Information Partners for the 21st Century.

ERIC Educational Resources Information Center

Michigan Library, Lansing.

This annual report, consisting of 16 district summaries, demonstrates how federal Library Services and Construction Act (LSCA) funds have supported a wide range of 1994 projects to improve services in Michigan libraries. Most often these projects involved getting connected to the Internet, making the library accessible to the handicapped,…

UNSW Library's Outreach Librarian Service: What They Need before They Want It!

ERIC Educational Resources Information Center

Hinsch, Neil; Dunn, Kate

2009-01-01

At the end of 2006 the UNSW Library restructured its five special libraries into a new division called the Information Services Department. It was a radical restructure and provides a new model through which the Library delivers services in both the physical and online environments in a flexible and proactive manner. A pivotal role within this new…

Tribal Library Procedures Manual. TRAILS (Training and Assistance for Indian Library Services), September 10, 1985-January 10, 1987.

ERIC Educational Resources Information Center

Patterson, Lotsee

This manual resulted from a 2-year project to improve, develop, and expand public library and information services to American Indians and Alaska Natives. Designed to serve as a guide for tribal and community librarians who may lack professional training, the manual offers descriptions of library services, procedures, and management issues. An…

Library and Information Services for Literacy, Productivity and Democracy. Joint Hearing before the Subcommittee on Education, Arts and Humanities of the Committee on Labor and Human Resources, United States Senate, and the Subcommittee on Labor-Management Relations of the Committee on Education and Labor, House of Representatives. One Hundred Second Congress, First Session. Oversight Hearing at the White House Conference on Library and Information Services.

ERIC Educational Resources Information Center

Congress of the U.S., Washington, DC. House Committee on Education and Labor.

The oversight hearing at the second White House Conference on Library and Information Services (WHCLIS2) focuses on the role of the library in three major areas addressed by conference presenters: a literate work force; the productivity to compete in the international marketplace in the 21st century; and a populace fully equipped to participate in…

Examining New Technologies, Legislation, Standards and Budgets [and] Libraries: Global Reach, Local Touch [and] Achieving Professional Standards [and] Putting Knowledge To Work [and] View from the Head of the Table [and] Copyright is My Life [and] Leadership in Library and Information Services [and] PIALA in Micronesia [and] Te Rau Herenga.

ERIC Educational Resources Information Center

Voogt, Leo; Ford, Barbara J.; Hendry, J.; Bender, David; Field, Judy; Whitney, Paul; Adams, Karen; Crotts, Joanne Tarpley; Cooper, Sue

1997-01-01

Representatives from seven international library associations give a global view of the library and information sector by outlining goals of the international library association and discussing information literacy, repositioning libraries at the center of the information society, "virtual associations," reassessing library roles and…

Academic Information Services: A Library Management Perspective.

ERIC Educational Resources Information Center

Allen, Bryce

1995-01-01

Using networked information resources to communicate research results has great potential for academic libraries; this development will require collaboration among libraries, scholars, computing centers, and university presses. Library managers can help overcome collaboration barriers by developing appropriate organizational structures, selecting…

Libraries and Democracy: Information for All.

ERIC Educational Resources Information Center

Marston, Betsy

1991-01-01

Discusses libraries and democracy, one of three major themes for the 1991 White House Conference on Library and Information Services. The roles of newspapers and journalists are considered and the censorship of textbooks, library materials, art, and movies is discussed. (LRW)

Locally Generated Information and Referral Services in Indian Libraries. Guide 8: Generating Information in Indian Libraries.

ERIC Educational Resources Information Center

Townley, Charles T.

Libraries and information centers are rapidly becoming an integral part of American Indian live. A primary concern of Indian people is the availability of dependable information on those issues and programs which directly affect their day to day lives. As the community information agency, the library plays a key role in improving access to local…

Building better connections: the National Library of Medicine and public health.

PubMed

Humphreys, Betsy L

2007-07-01

The paper describes the expansion of the public health programs and services of the National Library of Medicine (NLM) in the 1990s and provides the context in which NLM's public health outreach programs arose and exist today. Although NLM has always had collections and services relevant to public health, the US public health workforce made relatively little use of the library's information services and programs in the twentieth century. In the 1990s, intensified emphases on outreach to health professionals, building national information infrastructure, and promoting health data standards provided NLM with new opportunities to reach the public health community. A seminal conference cosponsored by NLM in 1995 produced an agenda for improving public health access to and use of advanced information technology and electronic information services. NLM actively pursued this agenda by developing new services and outreach programs and promoting public health informatics initiatives. Historical analysis is presented. NLM took advantage of a propitious environment to increase visibility and understanding of public health information challenges and opportunities. The library helped create partnerships that produced new information services, outreach initiatives, informatics innovations, and health data policies that benefit the public health workforce and the diverse populations it serves.

Library of the Future: Croydon's New Central Library Complex.

ERIC Educational Resources Information Center

Batt, Chris

1993-01-01

A new library and cultural center in Croyden (England) is described. Function-based areas include library, administration, technical services, museum and galleries, museum offices and store, cinema, tourist information center, and local government offices. Information technology systems include the library management system, office automation, and…

Highlights of the White House Conference on Library and Information Services: Preconference on International Information Exchange.

ERIC Educational Resources Information Center

Chartrand, Robert Lee; Bortnick, Jane

This report on a preconference symposium held July 31, 1979 presents recommendations developed to interpret the conference theme of library and information services for increasing international understanding. Five discussion groups were organized to consider (1) the current status of international information flow, (2) overcoming barriers to…

75 FR 62549 - National Library of Medicine; Notice of Meeting

Federal Register 2010, 2011, 2012, 2013, 2014

2010-10-12

... DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health National Library of Medicine... medical genetics area. Place: National Library of Medicine, Building 38, 2nd Floor, Board Room, 8600... Biotechnology Information, National Library of Medicine, Department of Health and Human Services, Building 38A...

Fast Facts: Recent Statistics from the Library Research Service, Nos. 214-224. February 11-March 31, 2005

ERIC Educational Resources Information Center

Steffen, Nicolle Olivia; Lance, Keith Curry; Lietzau, Zeth; Dickenson, Don

2005-01-01

Eleven issues of "Fast Facts" from the Library Research Service cover information from libraries across Colorado. These issues focus on topics from the public, academic, and school sectors. These topics include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services. The "Fast…

Creating a Nation of Learners: Strategic Plan 2012-2016

ERIC Educational Resources Information Center

Institute of Museum and Library Services, 2012

2012-01-01

In 2010, Congress passed and the President signed the reauthorization of the Museum and Library Services Act, giving the Institute of Museum and Library Services (IMLS) unique federal responsibilities for the "development and implementation of policy to ensure the availability of museum, library and information services adequate to meet the…

78 FR 22501 - Implementing the Freedom of Information Act

Federal Register 2010, 2011, 2012, 2013, 2014

2013-04-16

... NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES Institute of Museum and Library Services 45 CFR... Library Services (IMLS), NFAH. ACTION: Proposed rule. SUMMARY: This rule proposes to implement IMLS's... Counsel, Institute of Museum and Library Services, 1800 M Street NW., 9th Floor, Washington, DC 20036...

Rhode Island Public Library Trustees Handbook. Revised

ERIC Educational Resources Information Center

Iacono, Frank P., Comp.

2006-01-01

Since the Office of Library and Information Services published the first Rhode Island trustees manual in 1980, Rhode Island public libraries have continued to respond to an ever increasing demand for service. In so doing, they consistently have taken advantage of new opportunities to provide this service more efficiently and effectively via…

Articles Published and Downloaded by Public Health Scientists: Analysis of Data From the CDC Public Health Library, 2011-2013.

PubMed

Iskander, John; Bang, Gail; Stupp, Emma; Connick, Kathy; Gomez, Onnalee; Gidudu, Jane

2016-01-01

To describe scientific information usage and publication patterns of the Centers for Disease Control and Prevention (CDC) Public Health Library and Information Center patrons. Administratively collected patron usage data and aggregate data on CDC-authored publications from the CDC Library for 3 consecutive years were analyzed. The CDC Public Health Library and Information Center, which serves CDC employees nationally and internationally. Internal patrons and external users of the CDC Library. Three-year trends in full-text article publication and downloads including most common journals used for each purpose, systematic literature searches requested and completed, and subscriptions to a weekly public health current literature awareness service. From 2011 to 2013, CDC scientists published a total of 7718 articles in the peer-reviewed literature. During the same period, article downloads from the CDC Library increased 25% to more than 1.1 million, completed requests for reviews of the scientific literature increased by 34%, and electronic subscriptions to literature compilation services increased by 23%. CDC's scientific output and information use via the CDC Library are both increasing. Researchers and field staff are making greater use of literature review services and other customized information content delivery. Virtual public health library access is an increasingly important resource for the scientific practice of public health.

E-Commerce for Library Promotion and Sustainability: How Library Technicians Can Market Themselves and Their Library's Services Online

ERIC Educational Resources Information Center

von Retzlaff, Lothar

2006-01-01

As players in the delivery of services and online information, libraries are in the best position to use staff expertise and the technology they have developed to foster community awareness of social, professional and commercial interactions on the internet. Historically, libraries have been progressive institutions, undertaking constant…

78 FR 30939 - Notice of Proposed Information Collection Requests: State Library Administrative Agencies Survey...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-05-23

... Requests: State Library Administrative Agencies Survey, FY 2014 AGENCY: Institute of Museum and Library..., collection of information. SUMMARY: The Institute of Museum and Library Service (``IMLS'') as part of its... purpose of this Notice is to solicit comments concerning the continuance of the State Library...

a Study on the Document Information Service of the National Agricultural Library for Agricultural Sci-Tech Innovation in China

NASA Astrophysics Data System (ADS)

Xu, Qian; Meng, Xianxue

This paper presents the significant function of the Chinese National Agricultural Library (CNAL) in the agricultural sci-tech innovation system in China, analyses the development of collection and service in the CNAL, explores the challenge towards sustain and develop information services for the agricultural sci-tech research and innovation, at last proposes the strategy for sci-tech document information service development.

Accessibility, Collaboration, and Staffing: Revamping the Model for Academic Library Video Collections

ERIC Educational Resources Information Center

McGeary, Bryan James

2015-01-01

This column contains information on how students in graduate library and information science programs participate in a forum to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to state their visions for the profession, or to tell of research that is…

[Library and Information Services for Democracy, for Literacy, and for Productivity]. Conference Briefs.

ERIC Educational Resources Information Center

Bobinski, George, Ed.

1990-01-01

This issue is designed to provide delegates and other participants in the New York State Governor's Conference in 1990 and the White House Conference on Library and Information Services in July 1991 with an overview of the current status and future needs of libraries and librarianship in the state. Following a message from Mario Cuomo, Governor of…

Papers from North Carolina Governor's Conferences on Library and Information Services 1990-1991.

ERIC Educational Resources Information Center

Young, Diana, Comp.

This collection of papers from North Carolina's state and regional Conferences on Library and Information Services, which were held over a 6-month period in 1990-1991, includes copies of: (1) the agenda of the state conference (Raleigh, February 6, 1991); (2) a list of the delegates to the national White House Conference on Library and Information…

The Librarian as Information Consultant: Transforming Reference for the Information Age

ERIC Educational Resources Information Center

Murphy, Sarah Anne

2011-01-01

Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way--not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this…

75 FR 26282 - Notice of Proposed Information Collection Requests: State Library Administrative Agencies Survey...

Federal Register 2010, 2011, 2012, 2013, 2014

2010-05-11

..., Office of Policy, Planning, Research, and Communication, Institute of Museum and Library Services, 1800 M... Requests: State Library Administrative Agencies Survey, FY 2011-2013 AGENCY: Institute of Museum and Library Services, The National Foundation for the Arts and the Humanities. ACTION: Notice, request for...

An Integrated Library Platform: Wales' Approach to Delivering Digital Information and Resources Nationally

ERIC Educational Resources Information Center

Bevan, Paul; Tyler, Alyson

2009-01-01

Purpose: This paper aims to outline the developments and strategies employed to supply online library services in Wales through a national platform: library.wales.org These services include: the "Cat Cymru" cross-catalogue search, centrally procured subscription resources and local library microsites. Design/methodology/approach: The…

36 CFR 701.4 - Contracting Officers.

Code of Federal Regulations, 2012 CFR

2012-07-01

... Section 701.4 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.4... Library have been delegated authority to contract for materials and services on behalf of the Library of Congress. Contact the Office of the General Counsel of the Library at 202-707-6316 for information on...

36 CFR 701.4 - Contracting Officers.

Code of Federal Regulations, 2014 CFR

2014-07-01

... Section 701.4 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.4... Library have been delegated authority to contract for materials and services on behalf of the Library of Congress. Contact the Office of the General Counsel of the Library at 202-707-6316 for information on...

36 CFR 701.4 - Contracting Officers.

Code of Federal Regulations, 2010 CFR

2010-07-01

... Section 701.4 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.4... Library have been delegated authority to contract for materials and services on behalf of the Library of Congress. Contact the Office of the General Counsel of the Library at 202-707-6316 for information on...

36 CFR 701.4 - Contracting Officers.

Code of Federal Regulations, 2011 CFR

2011-07-01

... Section 701.4 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.4... Library have been delegated authority to contract for materials and services on behalf of the Library of Congress. Contact the Office of the General Counsel of the Library at 202-707-6316 for information on...

Content Analysis of Journal Literature in Library and Information Science from June 1994-June 1995.

ERIC Educational Resources Information Center

Kumar, Suhasini

This study analyzes 312 articles in 10 library and information science periodicals published between June 1994 and June 1995. The purpose of the analysis was to collect information relating to subject trends and authorship characteristics. Management, acquisitions, library services, professional concerns, and library history were the most popular…

Richness vs. Reach: Using Technology To Overcome Economic Impediments to Reference Service.

ERIC Educational Resources Information Center

Holmes-Wong, Deborah

1999-01-01

Discussion of library reference services and the conflict between richness (complexity) of services and the reach (number of users that can be served) focuses on information technology that is used in electronic commerce and available on the Internet. Discusses changing roles of libraries and networked information environments. (Author/LRW)

LIS Journals in the Knowledge Age.

ERIC Educational Resources Information Center

Breen, Eileen

This paper examines EMERALD LIS and how it facilitates the use of information contained in LIS (library and information science) journals for improvements and progress. EMERALD LIS is a full-text database of journals in information management, library technology, library and information service management, and collection management/development.…

New directions in health sciences libraries in China.

PubMed

Xie, Zhiyun; Zhang, Jianjing

2018-06-01

This article briefly describes the services provided by Chinese health science libraries and the factors which influence service provision. Driven by new technologies and national initiatives, the key services delivered by Chinese health libraries in the last 10 years have been research support services (such as research impact assessment, support for data management), evidence-based medicine, systematic reviews, the promotion of health information literacy, and the development of institutional repositories. J.M. © 2018 Health Libraries Group.

Focus groups for allied health professionals and professions allied to technical services in the NHS--marketing opportunities, lessons learnt and recommendations.

PubMed

Chamberlain, David; Brook, Richard

2011-09-01

Worcestershire Health Libraries provides services to all NHS and social care staff in Worcestershire. Despite intensive marketing, statistics showed low usage of the library service for professions allied to technical services and allied health professionals. To discover why there was low usage of the library services using qualitative techniques and to use focus groups as a marketing opportunity. This article also aims to outline the processes involved in delivering focus groups, the results gained, and the actions taken in response to the results. Focus groups were conducted in two departments, Pathology and Occupational Therapy. The Biochemistry department (part of Pathology) had two focus groups. An additional focus group was conducted for all the Pathology education leads. Occupational Therapy had two meetings, one for hospital based staff, and the other for community staff. Issues centred on registration, inductions, time, library ambience, multi-disciplinary service and resources. The findings raised marketing opportunities and the process identified potential candidates for the role of team knowledge officer, to act as library champions within departments. It also identified areas in which the library service was not meeting user needs and expectations, and helped focus service development. Focus groups allowed an opportunity to speak to non-users face to face and to discover, and where appropriate challenge both their, and library staff's pre-conceived ideas about the service. The information revealed gave an opportunity to market services based on user needs. © 2011 The authors. Health Information and Libraries Journal © 2011 Health Libraries Group.

The Customer Comes First: Implementing a Customer Service Program at the University of Minnesota, Twin Cities Libraries

ERIC Educational Resources Information Center

Bayer, Jerrie; Llewellyn, Steven

2011-01-01

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

Measuring Quality in Special Libraries: Lessons from Service Marketing.

ERIC Educational Resources Information Center

White, Marilyn Domas; Abels, Eileen G.

1995-01-01

Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

LSCA (Library Services and Construction Act, Title I) Special Project Reports, Fiscal Year 1976.

ERIC Educational Resources Information Center

Massachusetts State Board of Library Commissioners, Boston.

This collection of reports provides the objectives, background information, project descriptions, and evaluations for 16 public library programs funded through the Library Services and Construction Act in Massachusetts during FY 1976. The projects reflect the efforts being made by librarians to provide services to segments of their population who…

Single Service Points in Libraries: A Review

ERIC Educational Resources Information Center

Frederiksen, Linda; Wilkinson, Brandon

2016-01-01

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

The New Service: Michelle Jeske--Denver Public Library

ERIC Educational Resources Information Center

Library Journal, 2005

2005-01-01

It bothers Michelle Jeske that many people still don't know all that their public libraries can do for them, even in Denver, where 80 percent of the population has a library card. Fortunately, as manager of web information services at the Denver Public Library (DPL), she can reach out to people who never come through the library doors. Jeske and…

Clear Purpose...Complete Commitment: A Long-Range Program To Provide Louisianians with Library and Information Services Adequate to Their Needs, 1995-1999.

ERIC Educational Resources Information Center

Jaques, Thomas F.

This document presents the five year library plan for public libraries in Louisiana. It identifies the specific inadequacies in public library services, resources, facilities, and personnel; identifies the people who are to be served; reveals the geographical, sociological, economic, and educational barriers to the expanded use of libraries; and…

Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients

ERIC Educational Resources Information Center

Tiffen, Belinda; England, Ashley

2011-01-01

Libraries have found themselves overtaken by commercial entities providing open, unmediated information services, causing debate about the future of libraries. It has been argued that in order to stay relevant, libraries must undertake a fundamental shift towards a new focus on engaging with clients. At University of Technology, Sydney (UTS)…

Developing a culture of lifelong learning in a library environment.

PubMed Central

Giuse, N B; Kafantaris, S R; Huber, J T; Lynch, F; Epelbaum, M; Pfeiffer, J

1999-01-01

Between 1995 and 1996, the Annette and Irwin Eskind Biomedical Library (EBL) at Vanderbilt University Medical Center (VUMC) radically revised the model of service it provides to the VUMC community. An in-depth training program was developed for librarians, who began to migrate to clinical settings and establish clinical librarianship and information brokerage services beyond the library's walls. To ensure that excellent service would continue within the library, EBL's training program was adapted for library assistants, providing them with access to information about a wide variety of work roles and processes over a four to eight-month training period. Concurrently, customer service areas were reorganized so that any question--whether reference or circulation--could be answered at any of four service points, eliminating the practice of passing customers from person to person between the reference and circulation desks. To provide an incentive for highly trained library assistants to remain at EBL, management and library assistants worked together to redesign the career pathway based on defined stages of achievement, self-directed participation in library-wide projects, and demonstrated commitment to lifelong learning. Education and training were the fundamental principles at the center of all this activity. Images PMID:9934526

Statistics of Public Libraries, 1977-1978.

ERIC Educational Resources Information Center

Eckard, Helen

Based on a study of U.S. public libraries which was part of the 1977-78 Library General Information Survey (LIBGIS), this statistical report updates a similar 1974 publication. A definition of public libraries as used in the survey is provided, as well as information on public library service outlets, equipment, staffing, receipts, expenditures,…

A Management Information System in a Library Environment.

ERIC Educational Resources Information Center

Sutton, Michael J.; Black, John B.

More effective use of diminishing resources was needed to provide the best possible services at the University of Guelph (Ontario, Canada) library. This required the improved decision-making processes of a Library Management Information System (LMIS) to provide systematic information analysis. An information flow model was created, and an…

West Asian Special Libraries and Information Centers.

ERIC Educational Resources Information Center

Harvey, John F.

Special libraries are defined in this paper as those libraries serving such institutions as government offices, private corporations, associations, and university departments. Information centers are similar to special libraries but provide personalized, high quality reference service, usually in science and technology, and often using mechanical…

Information Access in Rural Areas of the United States: The Public Library's Role in the Digital Divide and the Implications of Differing State Funding Models

ERIC Educational Resources Information Center

Thiele, Jennifer

2016-01-01

In the United States, individual states have different means of determining and distributing funding. This influences library service and access to information particularly as it pertains to critical Internet access. Funding and service trends have changed, especially as it relates to public libraries, with some modifications working to their…

Action Plan for Florida's Public Libraries. Addendum.

ERIC Educational Resources Information Center

Florida Library Study Commission, Tallahassee.

The introduction to this addendum (the Action Plan is LI 004 521) discusses the present use by libraries of information-handling technology and identifies some of the trends taking place in performing essential library services. While some limited inroads have been made in automating certain public library functions, the bulk of services is still…

Prospecting for New Collaborations: Mining Syllabi for Library Service Opportunities

ERIC Educational Resources Information Center

Williams, Lisa M.; Cody, Sue Ann; Parnell, Jerry

2004-01-01

Online course syllabi provide a convenient source of information about library use. This article discusses the strategies used to retrieve syllabi, analyze library use, and develop new opportunities to collaborate with faculty. A new Web-based service was developed to pull course- and library-related materials into a convenient package.

36 CFR § 701.4 - Contracting Officers.

Code of Federal Regulations, 2013 CFR

2013-07-01

... Section § 701.4 Parks, Forests, and Public Property LIBRARY OF CONGRESS PROCEDURES AND SERVICES § 701.4... Library have been delegated authority to contract for materials and services on behalf of the Library of Congress. Contact the Office of the General Counsel of the Library at 202-707-6316 for information on...

Maximizing Library Storage with High-Tech Robotic Shelving

ERIC Educational Resources Information Center

Amrhein, Rick; Resetar, Donna

2004-01-01

This article presents a plan of having a new facility for the library of Valparaiso University. The authors, as dean of library services and assistant university librarian for access services at Valpo, discuss their plan of building a Center for Library and Information Resources that would house more books while also providing computing centers,…

South Carolina State Library Annual Report, 2000-2001.

ERIC Educational Resources Information Center

South Carolina State Library, Columbia.

The current strategic plan of the South Carolina State Library contains five goals: (1) Provide information resources and services to meet the needs of the people of South Carolina; (2) Provide statewide programs to support local library services; (3) Serve as the advocate for libraries in South Carolina; (4) Encourage cooperation among libraries…

Access to Electronic Information, Services, and Networks: An Interpretation of the Library Bill of Rights.

ERIC Educational Resources Information Center

American Library Association, Chicago, IL. Office of Intellectual Freedom.

The American Library Association (ALA) expresses the basic principles of librarianship in its "Code of Ethics" and in the "Library Bill of Rights" and its interpretations. All library system and network policies, procedures or regulations relating to electronic resources and services should be scrutinized for potential…

Geospatial Thinking of Information Professionals

ERIC Educational Resources Information Center

Bishop, Bradley Wade; Johnston, Melissa P.

2013-01-01

Geospatial thinking skills inform a host of library decisions including planning and managing facilities, analyzing service area populations, facility site location, library outlet and service point closures, as well as assisting users with their own geospatial needs. Geospatial thinking includes spatial cognition, spatial reasoning, and knowledge…

Entrepreneurial Librarianship: The Key to Effective Information Services Management. Information Services Management Series.

ERIC Educational Resources Information Center

St. Clair, Guy

The need to approach library management from an entrepreneurial business perspective is vital, whether the information facility is in a corporate, academic, public or school setting. Although librarianship is not a business, library management must be driven by the same characteristics-- responsibility, performance, and control--as any other…

Abdication or Empowerment? User Involvement in Library, Archives and Records Services

ERIC Educational Resources Information Center

Robinson, Leith

2007-01-01

User involvement in information services is a contentious issue. This article explores the participation of patrons in libraries, archives and records centres. It reviews the causes of this change, and discusses the consequences for the information profession. The article notes the constants in information environments, and concludes by suggesting…

Use of Information and Communication Technology to Enhance the Information Literacy Skills of Distance Students

ERIC Educational Resources Information Center

Pastula, Matthew

2010-01-01

Information and Communication Technology (ICT) has become an integral tool in enhancing library services worldwide. This article looks at ways technology is utilized at Massey University to bridge the gap between distance students and traditional library services. There are a variety of software providers, formats and implementation practices…

Service Evaluation in a Special Library: Supporting Development Research at the Institute of Social Sciences Library, New Delhi.

ERIC Educational Resources Information Center

Ghosh, Sharmila

2003-01-01

Discusses the development of special libraries to meet demands of interdisciplinary information and describes the library at The Institute of Social Sciences, New Delhi (India) which establishes a synergy between research and information derived from research through a computerized information management system. Considers evaluation of special…

Marketing information goods and services in medical libraries and information centers

PubMed Central

Ashrafi-rizi, Hasan; Kazempour, Zahra

2012-01-01

Marketing is one of the essential parts of any business corporation in the modern management. One can see the difference between corporations in gaining their goals, considering their marketing methods. Gaining more advantage or acquiring more funds can be of reasons for marketing, but these are not all the reasons. Perhaps the most important reason for marketing is increasing the customer satisfaction. This, in turn, leads to more willingness in payment and using services. Nowadays, due to rapid growth in ICT, changes in budgets, rapid growth in development and use of knowledge, variety of users and their needs, marketing has become an important factor in any library activities. Libraries are now more responsible in this regard, because marketing is now an important tool in improving users’ satisfaction in using library services. Hence, marketing is now very important for libraries to survive in the increasing pressures of competitive conditions of the information market. This article is tapping on issues such as information marketing, principles of marketing, marketing techniques, developing markets, and marketing skills. Some recommendations are also presented for marketing in libraries. PMID:23555112

Marketing information goods and services in medical libraries and information centers.

PubMed

Ashrafi-Rizi, Hasan; Kazempour, Zahra

2012-01-01

Marketing is one of the essential parts of any business corporation in the modern management. One can see the difference between corporations in gaining their goals, considering their marketing methods. Gaining more advantage or acquiring more funds can be of reasons for marketing, but these are not all the reasons. Perhaps the most important reason for marketing is increasing the customer satisfaction. This, in turn, leads to more willingness in payment and using services. Nowadays, due to rapid growth in ICT, changes in budgets, rapid growth in development and use of knowledge, variety of users and their needs, marketing has become an important factor in any library activities. Libraries are now more responsible in this regard, because marketing is now an important tool in improving users' satisfaction in using library services. Hence, marketing is now very important for libraries to survive in the increasing pressures of competitive conditions of the information market. This article is tapping on issues such as information marketing, principles of marketing, marketing techniques, developing markets, and marketing skills. Some recommendations are also presented for marketing in libraries.

IFLA General Conference, 1990. Division of Libraries Serving the General Public: Section on Public Libraries; Section of Children's Libraries, Children's Literature Documentation Centres, Round Table; Section of School Libraries; Section of Libraries for the Blind; INTAMEL, Round Table; Mobile Libraries, Round Table. Booklet 3.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

The 28 papers in this collection were presented at meetings of four sections and three round tables within the Division of Libraries Serving the General Public: (1) "Rural Community Information Services: Guidelines for Researching Need, Setting Up Services and Evaluating Performance" (Elaine Kempson); (2) "Library Activities at the Workplace"…

Using Time-Driven Activity-Based Costing to Implement Change.

PubMed

Sayed, Ellen N; Laws, Sa'ad; Uthman, Basim

2017-01-01

Academic medical libraries have responded to changes in technology, evolving professional roles, reduced budgets, and declining traditional services. Libraries that have taken a proactive role to change have seen their librarians emerge as collaborators and partners with faculty and researchers, while para-professional staff is increasingly overseeing traditional services. This article addresses shifting staff and schedules at a single-service-point information desk by using time-driven activity-based costing to determine the utilization of resources available to provide traditional library services. Opening hours and schedules were changed, allowing librarians to focus on patrons' information needs in their own environment.

Providing consumer health information through institutional collaboration.

PubMed Central

Humphries, A W; Kochi, J K

1994-01-01

In the past several years, The Claude Moore Health Sciences Library of the University of Virginia Health Sciences Center (HSC) has noted a growing demand for consumer health information. However, because the primary role of the library is to provide information services to health professionals at the HSC, questions have been raised as to the amount of time, energy, and money that should be expended to provide health care information to consumers. The library staff, because it can provide special expertise regarding the availability and utilization of consumer health materials, has felt the responsibility to participate in HSC initiatives that reach a broad audience. Library efforts in that regard include assisting with inventory and management of patient education materials, participating in a community health promotion task force, collaborating with hospital departments in planning a consumer health information center, establishing a consumer health information reference section in the library, and obtaining a grant to offer a networked health information system to local public and community college libraries. Consumers of health information benefit from the enhanced services that result from combining the expertise of health professionals and patient educators with the information management skills of library staff. PMID:8136761

Towards a Worldwide Library: A Ten Year Forecast. Proceedings of the International Essen Symposium (19th, Essen, Germany, September 23-26, 1996). Publications of Essen University Library, No. 21.

ERIC Educational Resources Information Center

Helal, Ahmed H., Ed.; Weiss, Joachim W., Ed.

The 25 papers presented at this symposium focus on the future of libraries and library services in an ever evolving Information Age. The papers deal with topics such as: economic and political issues in determining the future of the professionally managed library; adding value to library services; the need for librarians and library educators who…

Information 2000. Library and Information Services for the 21st Century. Summary Report of the White House Conference on Library and Information Services (2nd, Washington, D.C., July 9-13, 1991).

ERIC Educational Resources Information Center

White House Conference on Library and Information Services.

This summary report addresses the information needs of American citizens, institutions, schools, industry, and government within the context of three themes: literacy, democracy, and productivity. The report includes a preamble, which provides background information on the conference; discussions of the challenges posed by the Information Age in…

Public Library Services to Ethno-Cultural Minorities.

ERIC Educational Resources Information Center

Schulte-Albert, Hans G.

1984-01-01

Report on development of multicultural and multilingual public library services in Federal Republic of Germany highlights influx of migratory workers, education, occupational training, efforts of public libraries to address information needs of foreign workers, illiteracy, and an international seminar titled "Books for Children from…

The SOLO Librarian's Sourcebook.

ERIC Educational Resources Information Center

Siess, Judith A.

This book provides an introduction to single staff information services, or SOLO librarianship. SOLO librarians are usually found in corporate libraries, private companies, small public libraries, museums, schools, churches or synagogues, prisons, law firms, hospitals or special libraries with specialized or limited materials and services with…

Health information outreach: a survey of U.S. academic libraries, highlighting a midwestern university's experience.

PubMed

Duhon, Lucy; Jameson, Jodi

2013-06-01

As a result of their involvement in a campus health fair, the authors of this paper became interested in the extent to which other academic libraries were engaged in health information outreach (HIO). The authors present the results of a nationwide survey they conducted in 2010 and share a specific example of HIO at their own institution. The authors conducted an online survey of approximately 1700 U.S. general academic and academic health science libraries with the objective to create a broad picture of HIO activity and its context within patron information-seeking behavior. The survey yielded a 21% response rate. Nearly 55% of all respondents indicated that their libraries did not participate in HIO, while 37% indicated that they did. Other responses yielded information on patron usage patterns concerning health information, specific types of HIO that libraries are involved in, and barriers to library involvement in HIO. As libraries' traditional roles and information delivery methods evolve, librarians must do more to provide services that are relevant and accessible to users. Even as virtual services become more commonplace, librarians involved in HIO should consider also increasing their visibility by collaborating with others on campus. © 2013 The authors. Health Information and Libraries Journal © 2013 Health Libraries Group.

National Library Service of the Library of Congress: New Electronic Information Projects. Part Four of a Four-Part Series.

ERIC Educational Resources Information Center

McNulty, Tom, Ed.

1995-01-01

This final installment of a four-part series on the National Library Service (NLS) examines recently implemented and future projects, with a focus on alternative formats for patrons with disabilities. Discusses LOCIS, the Library of Congress online public access catalog; MARVEL, the Library of Congress gopher; the NLS Web site; and computer disk…

Clear Purpose...Complete Commitment: A Long-Range Program To Provide Louisianians with Library and Information Services Adequate to Their Needs, 1993-1997.

ERIC Educational Resources Information Center

Jaques, Thomas F.

This long range plan, which was prepared in compliance with the Library Services and Construction Act (LSCA), begins with an overview of the library public and the state library agency in Louisiana. Identification of needs and action plans are presented in the following goal areas: (1) improving state library administration; (2) extending services…

Research Data Management: A Library Practitioner's Perspective

ERIC Educational Resources Information Center

Yu, Siu Hong

2017-01-01

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to relate their visions for the profession, or to describe research that is…

Measuring Levels of End-Users' Acceptance and Use of Hybrid Library Services

ERIC Educational Resources Information Center

Tibenderana, Prisca; Ogao, Patrick; Ikoja-Odongo, J.; Wokadala, James

2010-01-01

This study concerns the adoption of Information Communication Technology (ICT) services in libraries. The study collected 445 usable data from university library end-users using a cross-sectional survey instrument. It develops, applies and tests a research model of acceptance and use of such services based on an existing UTAUT model by Venkatesh,…

How Are Teacher-Librarians Finding Resources for Coursework?: Distance Learners and the Role of University Library Services

ERIC Educational Resources Information Center

de Jong, Cees-Jan; Branch, Jennifer L.

2005-01-01

Providing distance learners access to library services does not automatically translate into usage of those resources. The literature on information-seeking behaviour of distance learners has indicated that they prefer to use local resources, as well as Web-based resources. This study investigates perspectives on library services and available…

Faculty Perception of Information Control Using LibQUAL+[TM] Indicators

ERIC Educational Resources Information Center

Kayongo, Jessica; Jones, Sherri

2008-01-01

The LibQUAL+[TM] survey was used in 2006 to assess library service quality at the University of Notre Dame. While results showed that the Libraries were meeting users' expectations for service in most areas, a closer examination of the data revealed dissatisfaction from a subgroup of users in one particular dimension of library services. This…

The Whole Library Handbook 3: Current Data, Professional Advice, and Curiosa about Libraries and Library Services.

ERIC Educational Resources Information Center

Eberhart, George M., Comp.

This handbook contains articles, guidelines, and other information from the field of library science organized into the following chapters: (1) "Libraries," including some basic figures, academic libraries, public libraries, school libraries, special libraries, national libraries, state libraries, small libraries, facilities, the past, and the…

Proceedings of the National Conference on Population Library and Information Services (3rd Chapel Hill, N. C., May 14-15, 1970)

ERIC Educational Resources Information Center

Kellermann, Priscilla

Contains the proceedings of the Third National Conference on Population Library and Information Services held in Chapel Hill, North Carolina, May 14-15, 1970. Under the joint sponsorship of the Carolina Population Center and the Population Council of New York, this was the third in a series of annual conference/workshops devoted to library and…

Libraries--Link To Learning. Final Report on the Indiana Governor's Conference on Libraries and Information Services (2nd, Indianapolis, Indiana, November 16-18, 1990).

ERIC Educational Resources Information Center

Henson, Jane E., Ed.

This report focuses on the three themes of the 1991 White House Conference on Library and Information Services, i.e., Democracy, Literacy, and Productivity. The report begins with an introduction by State Librarian Ray Ewick and a summary of the conference activities. Executive summaries of remarks made by speakers during three general conference…

A profile of health sciences libraries in Southeast Asia.

PubMed Central

Dhir, S C; Anand, S K

1978-01-01

This paper reports the results of a survey undertaken by the World Health Organization of health sciences libraries in Southeast Asia. It includes information on clientele, budget, personnel, collections, lending policy, dissemination of information, and reference services. The survey indicates that the collections in most of the health sciences libraries in Southeast Asia are deficient and that services provided to readers are inadequate. Recommendations for improvement are outlined. PMID:354704

Espey, Huston & Associates Technical Library. A Proposal.

ERIC Educational Resources Information Center

Fortine, Suellen

This proposal for the establishment of a library or information center for an environmental and engineering consulting firm in Texas is divided into two phases--current problems, and future expansion of library service. Major considerations include informational problems of the existing small library facility, i.e., locational and subject access,…

IFLA General Conference, 1986. Special Libraries Division. Section: Science and Technology Libraries. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations and Institutions, The Hague (Netherlands).

Papers on science and technology libraries which were presented at the 1986 International Federation of Library Associations (IFLA) conference include: (1) "Online Information Service of the Japan Information Center of Science and Technology" (Ryuko Igarashi, Japan); (2) "A View from the Chip--The Influence of Information…

Editorial Library: User Survey.

ERIC Educational Resources Information Center

Surace, Cecily J.

This report presents the findings of a survey conducted by the editorial library of the Los Angeles Times to measure usage and satisfaction with library service, provide background information on library user characteristics, collect information on patterns of use of the Times' clipping files, relate data on usage and satisfaction parameters to…

Art Libraries Section. Special Libraries Division. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers on art libraries and information services for the arts, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "'I See All': Information Technology and the Universal Availability of Images" by Philip Pacey (United Kingdom); (2) "Online Databases in the Fine Arts"…

Advances in Librarianship; Vol. 5.

ERIC Educational Resources Information Center

Voigt, Melvin J.

Major themes in library science for 1975 are discussed in depth in a collection of nine writings by ten prominent library figures from the United States, Spain, and France. The articles are titled: (1) international information systems; (2) national planning for library and information services; (3) statistics that describe libraries and library…

From vision to reality--managing change in the provision of library and information services to nurses, midwives, health visitors and PAMs: (professions allied to medicine) a case study of the North Thames experience with the Inner London Consortium.

PubMed

Godbolt, S; Williamson, J; Wilson, A

1997-06-01

One of the North Thames' pioneering consortia, the Inner London Consortium (ILC) is a complex body which includes NHS Trusts with teaching hospital university connections, community-based Trusts and general hospital acute Trusts. Within the consortium there are 12,000 trained nurses, midwives, health visitors and other professional staff working in the professions allied to medicine (PAMs), all of whom require access to and provision of appropriate library information services. In 1994, taking into account experiences elsewhere in the Region and nationally, it became clear that library issues were complex and would become acute with the move of nursing libraries from ILC Trust sites over a very short timescale. A report on the issues commissioned by the Consortium recommended that a library project, which built on existing NHS Trust PGMDE funded library resources and moved these to a multidisciplinary base to serve the consortium membership, be implemented. The objective of providing access to library information services for nurses and PAMs was achieved. Successes that emerged from the implementation included: The registration in Trust libraries of almost 12 000 new members within the initial 6-month monitoring period. The development of service level agreements and standards for the delivery of services to these new user groups. This paper describes the processes behind these significant and complex changes.

On the Improvement of the "Copyright Law" of Korea for Library Services for Persons with Disabilities

ERIC Educational Resources Information Center

Yoon, Hee-Yoon; Kim, Sin-Young

2013-01-01

One of the most important issues for world libraries at the present time is to extend copyright limitations and exceptions for reproduction, for library preservation and distribution services including lending and ILL/DDS, the printout and transmission of Internet information resources, copying of library materials which are rarely available…

Faculty and Student Assessment of the Citadel Library User Services.

ERIC Educational Resources Information Center

Maynard, J. Edmund

The focus of this study was a survey of faculty and student use/needs of library services and user education at Daniel Library, the Citadel, the Military College of South Carolina. More specifically, the study sought to determine user information needs and how the library staff should adapt for meeting the educational and research needs of its…

36 CFR Appendix A to Subpart A of... - Fees and Charges for Services Provided to Requesters of Records

Code of Federal Regulations, 2011 CFR

2011-07-01

... LIBRARY OF CONGRESS DISCLOSURE OR PRODUCTION OF RECORDS OR INFORMATION Availability of Library of Congress... based on the direct cost to the Library, including labor, material, and computer time. (b) Duplication... established by the Library's Photoduplication Service, or in the case of machine media duplication, by the...

36 CFR Appendix A to Subpart A of... - Fees and Charges for Services Provided to Requesters of Records

Code of Federal Regulations, 2010 CFR

2010-07-01

... LIBRARY OF CONGRESS DISCLOSURE OR PRODUCTION OF RECORDS OR INFORMATION Availability of Library of Congress... based on the direct cost to the Library, including labor, material, and computer time. (b) Duplication... established by the Library's Photoduplication Service, or in the case of machine media duplication, by the...

36 CFR Appendix A to Subpart A of... - Fees and Charges for Services Provided to Requesters of Records

Code of Federal Regulations, 2014 CFR

2014-07-01

... LIBRARY OF CONGRESS DISCLOSURE OR PRODUCTION OF RECORDS OR INFORMATION Availability of Library of Congress... based on the direct cost to the Library, including labor, material, and computer time. (b) Duplication... established by the Library's Photoduplication Service, or in the case of machine media duplication, by the...

36 CFR Appendix A to Subpart A of... - Fees and Charges for Services Provided to Requesters of Records

Code of Federal Regulations, 2012 CFR

2012-07-01

... LIBRARY OF CONGRESS DISCLOSURE OR PRODUCTION OF RECORDS OR INFORMATION Availability of Library of Congress... based on the direct cost to the Library, including labor, material, and computer time. (b) Duplication... established by the Library's Photoduplication Service, or in the case of machine media duplication, by the...

36 CFR Appendix A to Subpart A of... - Fees and Charges for Services Provided to Requesters of Records

Code of Federal Regulations, 2013 CFR

2013-07-01

... LIBRARY OF CONGRESS DISCLOSURE OR PRODUCTION OF RECORDS OR INFORMATION Availability of Library of Congress... based on the direct cost to the Library, including labor, material, and computer time. (b) Duplication... established by the Library's Photoduplication Service, or in the case of machine media duplication, by the...

National Commission on Libraries and Information Science, Mountain Plains Regional Hearing, September 18, 1974, Denver, Colorado. Volume Three; Written Testimony.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

Many librarians, library students, and other concerned citizens accepted the opportunity to write to the National Commission on Libraries and Information Science on the occasion of the Mountain Plains Regional Hearing, September 18, 1974 in Denver, Colorado. There were communications on countless facets of library and information services. Some…

User Education and Marketing of Information Services in Brazil.

ERIC Educational Resources Information Center

Figueiredo, Nice

Arguing that marketing appears to be a solid means for creating users' needs for information as well as for attracting potential users to the library, this paper reviews the current literature in Brazil on marketing information services and on user education. It also discusses the current status of library education in Brazil. An analysis of the…

Health Sciences Libraries Forecasting Information Service Trends for Researchers: Models Applicable to All Academic Libraries

ERIC Educational Resources Information Center

Cain, Timothy J.; Cheek, Fern M.; Kupsco, Jeremy; Hartel, Lynda J.; Getselman, Anna

2016-01-01

To better understand the value of current information services and to forecast the evolving information and data management needs of researchers, a study was conducted at two research-intensive universities. The methodology and planning framework applied by health science librarians at Emory University and The Ohio State University focused on…

Comparison of WLN, RLIN, and OCLC.

ERIC Educational Resources Information Center

Bolin, Mary K., Ed.

This report examines the costs of and services provided by the three major bibliographic utilities, OCLC (Online Computer Library Center), RLIN (Research Libraries Information Network), and WLN (Western Library Network). The services examined include acquisitions, cataloging, interlibrary loan, and reference. To examine costs, the format of the…

Marketing in the Special Library Environment.

ERIC Educational Resources Information Center

Powers, Janet E.

1995-01-01

Special libraries developed in response to a need for quick access to specific information. Integrated marketing in special libraries focuses the library toward strategic planning and offers the opportunity to develop more effective library services. (Author/AEF)

Measuring patrons' technology habits: an evidence-based approach to tailoring library services

PubMed Central

Wu, Jin; Chatfield, Amy J.; Hughes, Annie M.; Kysh, Lynn; Rosenbloom, Megan Curran

2014-01-01

Librarians continually integrate new technologies into library services for health sciences students. Recently published data are lacking about student ownership of technological devices, awareness of new technologies, and interest in using devices and technologies to interact with the library. A survey was implemented at seven health sciences libraries to help answer these questions. Results show that librarian assumptions about awareness of technologies are not supported, and student interest in using new technologies to interact with the library varies widely. Collecting this evidence provides useful information for successfully integrating technologies into library services. PMID:24860272

Measuring patrons' technology habits: an evidence-based approach to tailoring library services.

PubMed

Wu, Jin; Chatfield, Amy J; Hughes, Annie M; Kysh, Lynn; Rosenbloom, Megan Curran

2014-04-01

Librarians continually integrate new technologies into library services for health sciences students. Recently published data are lacking about student ownership of technological devices, awareness of new technologies, and interest in using devices and technologies to interact with the library. A survey was implemented at seven health sciences libraries to help answer these questions. Results show that librarian assumptions about awareness of technologies are not supported, and student interest in using new technologies to interact with the library varies widely. Collecting this evidence provides useful information for successfully integrating technologies into library services.

Rapid transformation of two libraries using Kotter's Eight Steps of Change.

PubMed

Wheeler, Terrie R; Holmes, Kristi L

2017-07-01

Two new directors were each charged by their institutions to catalyze transformational change in their libraries and to develop dynamic and evolving information ecosystems ready for the information challenges of the future. The directors approached this transformational change using a strategic, forward-looking approach. This paper presents examples of actions that served as catalysts for change at the two libraries using Kotter's Eight Steps of Change as a framework. Small and large changes are critical for successfully transforming library services, resources, and personnel. Libraries are faced with incredible pressure to adapt to meet emerging and intensifying information needs on today's academic medical campuses. These pressures offer an opportunity for libraries to accelerate their evolution at the micro and macro levels. This commentary reports the expansion of new services and areas of support, enhancement of professional visibility of the libraries on their campuses, and overall, a more positive and productive environment at the respective institutions.

Business and Libraries: A Winning Partnership.

ERIC Educational Resources Information Center

Barrett, Deanne; Heap, Fran; Gerritsen, Tracey; Samagalski, Alan; Michael, Maria; Riley, Bryan; Fitzgerald, Peter; Mayo, Beth; Due, Stephen

1998-01-01

Includes eight articles that discuss issues related to special corporate libraries in Australia. Highlights include change, competition, and marketing; customer service in a value-added information environment; the need for librarians to organize and locate relevant information; and health libraries. (LRW)

Directory of Unesco Information Services: Library, Archives, and Documentation Centres = Repertoire des Services d'information de l'Unesco: bibliotheque, archives et centres de documentation.

ERIC Educational Resources Information Center

United Nations Educational, Scientific and Cultural Organization, Paris (France). Div. of Unesco Information Services.

Although primarily a directory of Unesco documentation centers and information units, this guide also provides information on the Main Library and the Unesco Archives. The listing for each of the nine centers includes information on any subdivisions of the center: (1) Bureau for Co-ordination of Operational Activities (BAO); (2) Culture and…

45 CFR 1700.2 - Functions.

Code of Federal Regulations, 2011 CFR

2011-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE... information science programs. ... and recommending overall plans for library and information services adequate to meet the needs of the...

45 CFR 1700.2 - Functions.

Code of Federal Regulations, 2014 CFR

2014-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE... information science programs. ... and recommending overall plans for library and information services adequate to meet the needs of the...

45 CFR 1700.2 - Functions.

Code of Federal Regulations, 2013 CFR

2013-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE... information science programs. ... and recommending overall plans for library and information services adequate to meet the needs of the...

45 CFR 1700.2 - Functions.

Code of Federal Regulations, 2012 CFR

2012-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE... information science programs. ... and recommending overall plans for library and information services adequate to meet the needs of the...

The Changing Role of a Professional Society Library.

ERIC Educational Resources Information Center

Lees, Nigel

1997-01-01

Describes developments in the United Kingdom's Royal Society of Chemistry's Library and Information Centre that has changed from a professional and learned society library into a business center. Development of a priced information service, electronic sources of information including online databases and the Internet, and marketing and promotion…

Benchmarking and Its Relevance to the Library and Information Sector. Interim Findings of "Best Practice Benchmarking in the Library and Information Sector," a British Library Research and Development Department Project.

ERIC Educational Resources Information Center

Kinnell, Margaret; Garrod, Penny

This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…

Marketing and health libraries.

PubMed

Wakeham, Maurice

2004-12-01

To present an overview of the concepts of marketing and to examine ways in which they can be applied to health libraries. A review was carried out of literature relating to health libraries using LISA, CINAHL, BNI and Google. Marketing is seen as a strategic management activity aimed at developing customer relationships. Concepts such as the 'four Ps' (product, price, place and promotion), marketing plans, the marketing mix, segmentation, promotion and evaluation are identified and discussed in relation to health libraries. In increasingly complex health service and information environments, the marketing and promotion of library services is becoming more important if those services are to justify the resources given to them. Marketing techniques are equally applicable to physical and digital library services.

Information and informatics literacies of first-year medical students

PubMed Central

Bouquin, Daina R.; Tmanova, Lyubov L.; Wright, Drew

2015-01-01

Purpose The study evaluated medical students' familiarity with information literacy and informatics during the health sciences library orientation. Methods A survey was fielded at the start of the 2013 school year. Results Seventy-two of 77 students (94%) completed the survey. Over one-half (57%) expected to use library research materials and services. About half (43%) expected to use library physical space. Students preferred accessing biomedical research on laptops and learning via online-asynchronous modes. Conclusions The library identified areas for service development and outreach to medical students and academic departments. PMID:26512221

Planetree health information services: public access to the health information people want.

PubMed Central

Cosgrove, T L

1994-01-01

In July 1981, the Planetree Health Resource Center opened on the San Francisco campus of California Pacific Medical Center (Pacific Presbyterian Medical Center). Planetree was founded on the belief that access to information can empower people and help them face health and medical challenges. The Health Resource Center was created to provide medical library and health information resources to the general public. Over the last twelve years, Planetree has tried to develop a consumer health library collection and information service that is responsive to the needs and interests of a diverse public. In an effort to increase accessibility to the medical literature, a consumer health library classification scheme was created for the organization of library materials. The scheme combines the specificity and sophistication of the National Library of Medicine classification scheme with the simplicity of common lay terminology. PMID:8136762

Planning changes to health library services on the basis of impact assessment.

PubMed

Urquhart, Christine; Thomas, Rhian; Ovens, Jason; Lucking, Wendy; Villa, Jane

2010-12-01

Various methods of impact assessment for health library services exist, including a toolkit developed for the UK. The Knowledge, Resource and Information service (KRIS) for health promotion, health service commissioning and public health (Bristol area, UK) commissioned an independent team at Aberystwyth University to provide an impact assessment and evaluation of their services and to provide evidence for future planning. The review aimed to provide an action plan for KRIS through assessing the impact of the current service, extent of satisfaction with existing services and views on desirable improvements. Existing impact toolkit guidance was used, with an adapted impact questionnaire, which was distributed by the KRIS staff to 244 users (response rate 62.3%) in early 2009. The independent team analysed the questionnaire data and presented the findings. Users valued the service (93% considered that relevant information was obtained). The most frequent impacts on work were advice to patients, clients or carers, and advice to colleagues. Literature searching and current awareness services saved staff time. Many users were seeking health promotion materials. The adapted questionnaire worked well in demonstrating the service impacts achieved by KRIS, as well as indicating desirable improvements in service delivery. © 2010 The authors. Health Information and Libraries Journal © 2010 Health Libraries Group.

Libraries Without Walls 4: The Delivery of Library Services to Distant Users. Proceedings of an International Conference Organized by the Centre for Research in Library and Information Management (CERLIM), Manchester Metropolitan University (Manchester, England, September 14-18, 2001).

ERIC Educational Resources Information Center

Brophy, Peter, Ed.; Fisher, Shelagh, Ed.; Clarke, Zoe, Ed.

This proceedings of the fourth Libraries Without Walls Conference addresses key strategic issues arising from international, regional, and cross-sectoral approaches to the provision of library services to distant users. The following papers are included: Theme 1: Libraries and Virtual Learning Environments: "Introduction" (Peter Brophy,…

Improving Communication between Postgraduate Researchers and the University Library: A Case Study at De Montfort University Library and Learning Services

ERIC Educational Resources Information Center

Petch, Melanie; Fraser, Katie; Rush, Nathan; Cope, Alan; Lowe, Julie

2016-01-01

A well-established postgraduate researcher development program has existed at De Montfort University for many years. Library and Learning Services include modules on literature searching skills and critical appraisal. However, we recognized that researchers seemed to be disengaged with the services on offer. This concern informed a research…

Social Media in Academic Libraries: Engaging in 140 Characters or Less

ERIC Educational Resources Information Center

Levesque, Lisa

2016-01-01

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell of their visions for the profession, or to tell of research that is…

Classification System and Information Services in the Library of SAO RAS

NASA Astrophysics Data System (ADS)

Shvedova, G. S.

The classification system used at SAO RAS is described. It includes both special determinants from UDC (Universal Decimal Classification) and newer tables with astronomical terms from the Library-Bibliographical Classification (LBC). The classification tables are continually modified, and new astronomical terms are introduced. At the present time the information services of the scientists is fulfilled with the help of the Abstract Journal Astronomy, Astronomy and Astrophysics Abstracts, catalogues and card indexes of the library. Based on our classification system and The Astronomy Thesaurus completed by R.M. Shobbrook and R.R. Shobbrook the development of a database for the library has been started, which allows prompt service of the observatory's staff members.

The Role of the National Agricultural Library.

ERIC Educational Resources Information Center

Howard, Joseph H.

1989-01-01

Describes the role, users, collections and services of the National Agricultural Library. Some of the services discussed include a machine readable bibliographic database, an international interlibrary loan system, programs to develop library networks and cooperative cataloging, and the development and use of information technologies such as laser…

What Is Library "Use"? Facets of Concept and a Typology of Its Application in the Literature of Library and Information Science

ERIC Educational Resources Information Center

Fleming-May, Rachel A.

2011-01-01

The "use" of library resources and services is frequently presented in library and information science (LIS) literature as a primitive concept: an idea that need not be defined when it is being measured as an operational variable in empirical research. This project considered representations of library "use" through the…

The Internet and the Evolution of Library Research: The Perspective of One Longitudinal Study

ERIC Educational Resources Information Center

Jaeger, Paul T.; Thompson, Kim M.; Lazar, Jonathan

2012-01-01

The impacts of the Internet on library services and information usage since the advent of the World Wide Web have been significant, changing patron expectations for libraries, the ways in which libraries can reach patrons, the amount of information available, the job requirements of librarians, and the roles that libraries can play in their…

Fee-Based Services and the Public Library: An Administrative Perspective.

ERIC Educational Resources Information Center

Gaines, Ervin J.; Huttner, Marian A.

1983-01-01

This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

Computerization of Library and Information Services in Mainland China.

ERIC Educational Resources Information Center

Lin, Sharon Chien

1994-01-01

Describes two phases of the automation of library and information services in mainland China. From 1974-86, much effort was concentrated on developing computer systems, databases, online retrieval, and networking. From 1986 to the present, practical progress became possible largely because of CD-ROM technology; and large scale networking for…

Information Use by Molecular Biologists: Implications for Library Collections and Services.

ERIC Educational Resources Information Center

Hurd, Julie M.; Blecic, Deborah D.; Vishwanatham, Rama

1999-01-01

Reports on findings from a citation analysis of publications of university molecular-biology faculty that examined materials cited in published articles to determine the nature of information used in their research. Ranked lists of cited journals provide implications for library services, collection development, and the potential for electronic…

The ALL-OUT Library; A Design for Computer-Powered, Multidimensional Services.

ERIC Educational Resources Information Center

Sleeth, Jim; LaRue, James

1983-01-01

Preliminary description of design of electronic library and home information delivery system highlights potentials of personal computer interface program (applying for service, assuring that users are valid, checking for measures, searching, locating titles) and incorporation of concepts used in other information systems (security checks,…

Information Services. Miscellaneous Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers on audiovisual information resources, the history of technical libraries, online legal information, and information technology for schoolchildren, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "Continuing Issues in the Provision of Audiovisual Information Resources -…

A New Strategic Direction for the AAHSLD Annual Statistics: Planning, Service Roles, Performance Measures, and Management Information Systems for Academic Health Science Libraries: Final Report for Phase I.

ERIC Educational Resources Information Center

McClure, Charles R.; And Others

This report presents a summary of activities, findings, and recommendations from Phase I of a project to improve the effectiveness of academic health science libraries and their provision of information services. The objectives for Phase I of the project are given: (1) to identify academic health science library requirements in the areas of…

The Value of Library and Information Services in Nursing and Patient Care.

PubMed

Gard Marshall, Joanne; Morgan, Jennifer; Klem, Mary Lou; Thompson, Cheryl; Wells, Amber

2014-08-18

Libraries are a primary resource for evidence-based practice. This study, using a critical incident survey administered to 6,788 nurses at 118 hospitals, sought to explore the influence of nurses' use of library resources on both nursing and patient outcomes. In this article, the authors describe the background events motivating this study, the survey methods used, and the study results. They also discuss their findings, noting that use of library resources showed consistently positive relationships with changing advice given to patients, handling patient care differently, avoiding adverse events, and saving time. The authors discuss the study limitations and conclude that the availability and use of library and information resources and services had a positive impact on nursing and patient outcomes, and that nurse managers play an important role both by encouraging nurses to use evidence-based library resources and services and by supporting the availability of these resources in healthcare settings.

Manpower and Educational Programs for Management, Research, and Professional Growth in Library and Information Services. Related Paper No. 6.

ERIC Educational Resources Information Center

Taylor, Robert S.

Libraries are part of a larger information infrastructure which must be understood before planning professional education for librarianship. Research is needed in three areas: (1) options within overall library objectives, (2) information needs of different user audiences, and (3) technological and economic descriptions of information systems.…

Law Firms and Public Libraries.

ERIC Educational Resources Information Center

Fong, Colin

1997-01-01

Summarizes sources of legal information in New South Wales and outlines the libraries' driving motivations, access policies, and practices. Also highlights the important value-added service professional library staff contribute to both the quality and quantity of information delivery in this discipline. (Author/AEF)

The Management of the Scientific Information Environment: The Role of the Research Library Web Site.

ERIC Educational Resources Information Center

Arte, Assunta

2001-01-01

Describes the experiences of the Italian National Research Council Library staff in the successful development and implementation of its Web site. Discusses electronic information sources that interface with the Web site; library services; technical infrastructure; and the choice of a Web-based library management system. (Author/LRW)

Vendor's Perspective on the Issues of Information Access in Relation to Rising Costs.

ERIC Educational Resources Information Center

Schrift, Leonard

1990-01-01

Discusses the rising costs of library materials from a vendor's perspective. Effects of corporate takeovers of publishers are examined, resource sharing among libraries is discussed, the role of the library as a supplier of information resources and services is considered, and libraries' need for product development and marketing strategies is…

Smart Libraries: Integrating Communications Channels and Information Sources.

ERIC Educational Resources Information Center

Webb, T. D.; Jensen, E. A.

Noting that the changing nature of information delivery has established immediacy as the new basis for modern library service, this paper describes the new facilities design and floor plan for the library of Kapiolani Community College of the University of Hawaii. The new library was carefully designed so that students can move progressively from…

Council on Library Resources, Inc., 39th Annual Report, 1995.

ERIC Educational Resources Information Center

Council on Library Resources, Inc., Washington, DC.

This report emphasizes the plan of the new President of the Council on Library Resources (CLR) plan to concentrate on the development of leadership in libraries to better manage technologically advanced services, the transition to the electronic library, and the economics of information and information technology. The Council engaged in a project…

An Evaluation of the El Centro de la Causa Library and Information Center: August 1973 through July 1974. Final Report.

ERIC Educational Resources Information Center

Michael, Mary Ellen; Encarnacion, Leticia

An evaluation of Chicago's El Centro de la Causa Library and Information Center was undertaken by the University of Illinois Library Research Center in 1974. Evaluation methods included: (1) a survey of user and nonuser characteristics and attitudes concerning library services; (2) a survey of the needs and information-seeking behavior of people…

Libraries for People with Handicaps: A Directory of Public Library Resources and Services in Ohio. Second edition.

ERIC Educational Resources Information Center

Ohio State Library, Columbus.

This second edition of the directory contains information collected from 249 public libraries for use by the handicapped, i.e., blind, physically disabled, aged, shut-in, and institutionalized persons. Several changes in format have been made in response to users' reactions to the first edition. For quick reference to library services, materials…

The medical libraries of Vietnam--a service in transition.

PubMed

Brennen, P W

1992-07-01

The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation, they have somehow managed to provide a sound basic level of information services for health care professionals.

The medical libraries of Vietnam--a service in transition.

PubMed Central

Brennen, P W

1992-01-01

The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation, they have somehow managed to provide a sound basic level of information services for health care professionals. PMID:1525617

Research evaluation support services in biomedical libraries.

PubMed

Gutzman, Karen Elizabeth; Bales, Michael E; Belter, Christopher W; Chambers, Thane; Chan, Liza; Holmes, Kristi L; Lu, Ya-Ling; Palmer, Lisa A; Reznik-Zellen, Rebecca C; Sarli, Cathy C; Suiter, Amy M; Wheeler, Terrie R

2018-01-01

The paper provides a review of current practices related to evaluation support services reported by seven biomedical and research libraries. A group of seven libraries from the United States and Canada described their experiences with establishing evaluation support services at their libraries. A questionnaire was distributed among the libraries to elicit information as to program development, service and staffing models, campus partnerships, training, products such as tools and reports, and resources used for evaluation support services. The libraries also reported interesting projects, lessons learned, and future plans. The seven libraries profiled in this paper report a variety of service models in providing evaluation support services to meet the needs of campus stakeholders. The service models range from research center cores, partnerships with research groups, and library programs with staff dedicated to evaluation support services. A variety of products and services were described such as an automated tool to develop rank-based metrics, consultation on appropriate metrics to use for evaluation, customized publication and citation reports, resource guides, classes and training, and others. Implementing these services has allowed the libraries to expand their roles on campus and to contribute more directly to the research missions of their institutions. Libraries can leverage a variety of evaluation support services as an opportunity to successfully meet an array of challenges confronting the biomedical research community, including robust efforts to report and demonstrate tangible and meaningful outcomes of biomedical research and clinical care. These services represent a transformative direction that can be emulated by other biomedical and research libraries.

Reference and Information Services: An Introduction. Third Edition. Library and Information Science Text Series.

ERIC Educational Resources Information Center

Bopp, Richard E., Ed.; Smith, Linda C., Ed.

Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…

Preliminary Assessment of the Proposed Closure of the National Technical Information Service (NTIS): A Report to the President and the Congress.

ERIC Educational Resources Information Center

Horton, Forest Woody, Ed.; Kadec, Sarah T., Ed.

This document reports on an NCLIS (National Commission on Libraries and Information Science) study of the proposal to close NTIS (National Technical Information Service) and shift its paper, microfiche, digital archives, and bibliographic database to the Library of Congress. The report documents the results of research, interviews, public…

A Kind of Transformation of Information Service--Science and Technology Novelty Search in Chinese University Libraries

ERIC Educational Resources Information Center

Aiguo, Li

2007-01-01

Science and Technology Novelty Search (S&TNS) is a special information consultation service developed as part of the Chinese Sci-Tech system. The author introduces the concept of S&TNS, and explains its role, and the role of the university library in the process. A quality control model to improve the quality of service of the S&TNS at…

Annual Report on LSCA Priorities, FY 1981.

ERIC Educational Resources Information Center

Neff, Evaline; And Others

This compilation results from efforts of the State and Public Library Services Branch of the U.S. Department of Education to disseminate pertinent information submitted by the State Library Administrative Agencies on key LSCA (Library Services and Construction Act) program areas. Each report was written by an administrative librarian who had key…

Internetworking Services and the Electronic Library.

ERIC Educational Resources Information Center

Brunell, David H.

1991-01-01

Discusses management issues that librarians face in offering public access to library resources through internetworking services, e.g., local area networks, campus networks, or the INTERNET. It is concluded that interface problems and lack of an effective technical support structure make access to library information on INTERNET more of an…

77 FR 16566 - Submission for OMB Review, Comment Request, Proposed Collection: Let's Move Museums, Let's Move...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-21

... the Nation's museum, library, and information services. The policy research, analysis, and data..., Proposed Collection: Let's Move Museums, Let's Move Gardens AGENCY: Institute of Museum and Library..., comment request. SUMMARY: The Institute of Museum and Library Services announces that the following...

A rural virtual health sciences library project: research findings with implications for next generation library services.

PubMed

Richwine, M P; McGowan, J J

2001-01-01

The Shared Hospital Electronic Library of Southern Indiana (SHELSI) research project was designed to determine whether access to a virtual health sciences library and training in its use would support medical decision making in rural southern Indiana and achieve the same level of impact seen by targeted information services provided by health sciences librarians in urban hospitals. Based on the results of a needs assessment, a virtual medical library was created; various levels of training were provided. Virtual library users were asked to complete a Likert-type survey, which included questions on intent of use and impact of use. At the conclusion of the project period, structured interviews were conducted. Impact of the virtual health sciences library showed a strong correlation with the impact of information provided by health sciences librarians. Both interventions resulted in avoidance of adverse health events. Data collected from the structured interviews confirmed the perceived value of the virtual library. While librarians continue to hold a strong position in supporting information access for health care providers, their roles in the information age must begin to move away from providing information toward selecting and organizing knowledge resources and instruction in their use.

Physical Access in ARL Libraries. SPEC Kit 27.

ERIC Educational Resources Information Center

Association of Research Libraries, Washington, DC. Office of Management Studies.

Resulting from the Association of Research Libraries' (ARL) 1975 survey on user services, this kit presents documentation on and discusses developments in physical access services--services which facilitate the actual delivery of information sources to the user--including circulation, interlibrary loan, book delivery, and new media services. As…

Library Services for Australia: The Work of AACOBS.

ERIC Educational Resources Information Center

National Library of Australia, Canberra.

Activities of the Australian Advisory Council on Bibliographical Services (AACOBS) in 1976 included a series of initiatives designed to promote, improve, and systematise the provision of library and information services on a nation-wide basis. This report discusses work in the area of (1) bibliographical services--work in progress, control of…

Service Quality and Customer Satisfaction: An Assessment and Future Directions.

ERIC Educational Resources Information Center

Hernon, Peter; Nitecki, Danuta A.; Altman, Ellen

1999-01-01

Reviews the literature of library and information science to examine issues related to service quality and customer satisfaction in academic libraries. Discusses assessment, the application of a business model to higher education, a multiple constituency approach, decision areas regarding service quality, resistance to service quality, and future…

Mechanisation and Automation of Information Library Procedures in the USSR.

ERIC Educational Resources Information Center

Batenko, A. I.

Scientific and technical libraries represent a fundamental link in a complex information storage and retrieval system. The handling of a large volume of scientific and technical data and provision of information library services requires the utilization of computing facilities and automation equipment, and was started in the Soviet Union on a…

The Federal Depository Library Program (FDLP), Academic Libraries, and Access to Government Information

ERIC Educational Resources Information Center

Jaeger, Paul T.; Bertot, John Carlo; Shuler, John A.

2010-01-01

The electronic environment has significantly shifted library capabilities and user expectations for the delivery of government information and services. At the same time, many laws of the federal government have pushed for the creation and distribution of government information through electronic channels. However, the Federal Depository Library…

77 FR 48496 - Notice of Intent To Seek Approval To Collect Information

Federal Register 2010, 2011, 2012, 2013, 2014

2012-08-14

... DEPARTMENT OF AGRICULTURE National Agricultural Library Notice of Intent To Seek Approval To Collect Information AGENCY: National Agricultural Library, Agricultural Research Service, USDA. ACTION... Library's intent to request renewal of an approved electronic mailing list subscription form from those...

Bibliotherapy for mental health service users Part 2: a survey of psychiatric libraries in the UK.

PubMed

Fanner, Deborah; Urqhuart, Christine

2009-06-01

UK health policy advocates a patient-centred approach to patient care. Library services could serve the rehabilitation needs of mental health service users through bibliotherapy (the use of written, audio or e-learning materials to provide therapeutic support). Part 2 of this two-part paper assesses the views of psychiatric libraries in the UK on providing access to service users and possible services provided. An e-mail questionnaire survey of psychiatric library members of the psychiatric lending co-operative scheme (n = 100) obtained a response rate of 55%, mostly from libraries based in hospitals. At present, libraries funded by the health service provide minimal facilities for service users. Librarians are uncertain about the benefits and practicalities of providing access to service users. In order to implement change, information providers across the National Health Service (NHS) will need to work collaboratively to overcome attitudinal and institutional barriers, including the key issue of funding.

Productivity, Profit, and Libraries.

ERIC Educational Resources Information Center

Estabrook, Leigh

1981-01-01

Economic pressures on the information industry and on libraries are significantly affecting the nature of services and the organization of work within libraries. These effects are illustrated by three phenomena: emphasis on productivity in libraries, marketing of online database searches through libraries, and the repackaging of library services…

The USA PATRIOT Act, the Foreign Intelligence Surveillance Act, and Information Policy Research in Libraries: Issues, Impacts, and Questions for Libraries and Researchers

ERIC Educational Resources Information Center

Jaeger, Paul T.; McClure, Charles R.; Bertot, John Carlo; Snead, John T.

2004-01-01

While the USA PATRIOT Act has altered how certain types of federal intelligence investigations affect libraries, the act also greatly alters how researchers can study information policy issues related to libraries. To date, the gravity and scope of the act's implications for researchers of library services, resources, operations, and policies have…

Health Libraries and Information Services in Tanzania: A Strategic Assessment.

PubMed

Haruna, Hussein; Mtoroki, Majaliwa; Gerendasy, Dan D; Detlefsen, Ellen G

The intention of the Government of Tanzania is to establish more health information resource canters in all health facilities. With this regard, health information science personnel are needed to provide adequate and accurate health information services. However, availability of these personnel remains to be a challenge because of their non-existence. To identify the current status and local impact of health sciences libraries and user perception of these libraries, as a prerequisite to the development of a competence-based curriculum for health information science training in Tanzania. A needs assessment was carried out using a convenience sample of local respondents, including librarians, trainers, academicians, students, health care providers, and patients and families, drawn from national, referral, regional, district hospitals, health training institutions, and universities from both government and nongovernment entities in Tanzania. A focus group approach was used to gather data from respondents. Results from this assessment revealed that health science libraries in Tanzania are faced with the challenges of insufficient infrastructure, old technology, limited facilities and furniture, inadequate and incompetent library staff, lack of health sciences librarians, outdated and insufficient resources, and low knowledge and use of information technologies by library clients. Most respondents would prefer to have both physical and electronic libraries, as well as librarians with specialized health information science skills, to cope with changing nature of the medical field. The findings obtained from this assessment are strong enough to guide the development of a curriculum and training strategy and an operational plan and training packages for health information professionals. The development of a training curriculum for health information science professionals will mean better health information service delivery for Tanzania. Copyright © 2016 Icahn School of Medicine at Mount Sinai. All rights reserved.

The Evolution of Approval Services.

ERIC Educational Resources Information Center

Warzala, Martin

1994-01-01

Describes major developments in book approval plans used by academic libraries for acquisition and for information dissemination and document distribution services based on approval-like concepts. Topics addressed include publishers; marketing; the impact of library automation; value-added services; the economic climate; the influence of…

Using SERVQUAL in health libraries across Somerset, Devon and Cornwall.

PubMed

Martin, Susan

2003-03-01

This study provides the results of a survey conducted in the autumn of 2001 by ten NHS library services across Somerset, Devon and Cornwall. The aim of the project was to measure the service quality of each individual library and to provide an overall picture of the quality of library services within the south-west peninsula. The survey was based on SERVQUAL, a diagnostic tool developed in the 1980s, which measures service quality in terms of customer expectations and perceptions of service. The survey results have provided the librarians with a wealth of information about service quality. The service as a whole is perceived to be not only meeting but also exceeding expectations in terms of reliability, responsiveness, empathy and assurance. For the first time, the ten health library services can measure their own service quality as well as benchmark themselves against others.

Fast Facts: Recent Statistics from the Library Research Service, Nos. 116-122. March-November 1996.

ERIC Educational Resources Information Center

Fast Facts: Recent Statistics from the Library Research Service, 1996

1996-01-01

Seven issues of a newsletter on recent library statistics provide information on Colorado public libraries, librarian and library assistant salaries, materials challenges, school library media centers, and circulation policies. One 1995 library survey compares average public library salaries with and without an American Library Association…

Evaluating educational interventions for information literacy.

PubMed

Stevenson, Paul

2012-03-01

This article considers how information literacy training initiatives delivered by health library services are evaluated. It presents three validated assessment and evaluation models, and using examples from practice, discusses how these can be used to establish the impact of information literacy training and to improve current evaluation practices. HS. © 2012 The authors. Health Information and Libraries Journal © 2012 Health Libraries Group.

The Funding of Library and Information Services in West Africa.

ERIC Educational Resources Information Center

Boadi, B. Y.; Havard-Williams, P.

1984-01-01

Results of a study of the funding patterns of 148 library and information services over a three-year period (1976/77-1978/79) in the Anglophone countries of The Gambia, Ghana, Liberia, Nigeria, and the Sierra Leone reveal that national governments are the main sources of income. Six references are included. (EJS)

Marketing/Planning Library and Information Services. Second Edition.

ERIC Educational Resources Information Center

Weingand, Darlene E.

In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

IFLA General Conference, 1987. Division of Regional Activities. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Six of the seven papers in this collection focus on regional library activities in Africa, Asia and Oceania, and Latin America and the Caribbean: (1) "Libraries and Information Services in a Changing World: The Challenges African Information Services Face at the End of the 1980s" (Dejen Abate, Ethiopia); (2) "The Computer and…

Grants for Libraries & Information Services. 2012 Digital Edition

ERIC Educational Resources Information Center

Foundation Center, 2011

2011-01-01

This publication is only available as a downloadable file. See who's giving and getting grants in your field. Strengthen your search for funds with the Foundation Center's digital edition of "Grants for Libraries & Information Services." This new "Grant Guide" reveals the scope of current foundation giving in the field. You'll find descriptions of…

Survey of Library and Information Problems in Correctional Institutions. Volume 1: Findings and Recommendations. ILR-73-008. Final Report.

ERIC Educational Resources Information Center

LeDonne, Marjorie

On-site visits were made to all federal and some state prisons in 10 selected states to provide current information on which decisions could be based for prison library and information services. The focus was on the broad issues of library goals and objectives, relationship of the library to the total institution and the outside community, the…

Federal Funding Alternatives. White House Conference on Library and Information Services: Pre-Conference Meetings on Special Themes, June 8-9 and September 14, 1978.

ERIC Educational Resources Information Center

Trezza, Alphonse F.

Existing and potential federal funding programs for libraries are discussed in this special conference theme summary. The relation of library funding to the total intergovernmental grant system is explained, and eight existing federal programs are outlined that support (1) public library services, (2) interlibrary cooperation, (3) school libraries…

Clear Purpose...Complete Commitment. A Long-Range Program To Provide Louisianians with Library and Information Services Adequate to Their Needs, 1990/91-1995.

ERIC Educational Resources Information Center

Jaques, Thomas F.

This long-range library program for the state of Louisiana identifies specific inadequacies in public library services, resources, facilities, and personnel. It identifies the people who are to be served, and reveals geographical, socioeconomic, and educational barriers to the expanded use of libraries. Finally, it presents specific goals and…

Clear Purpose...Complete Commitment. A Long-Range Program To Provide Louisianians with Library and Information Services Adequate to Their Needs 1996-2000.

ERIC Educational Resources Information Center

Jaques, Thomas F.

This document provides the 5-year (1996-2000) library plan for public libraries in Louisiana. It identifies specific inadequacies in public library services, resources, facilities, and personnel. It identifies the people who are to be served, and reveals the geographical, sociological, economic, and educational barriers to the expanded use of…

Public librarians as a resource for promoting health: results from the Health for Everyone in Libraries Project (HELP) librarian survey.

PubMed

Linnan, Laura A; Wildemuth, Barbara M; Gollop, Claudia; Hull, Peggy; Silbajoris, Christie; Monnig, Ruth

2004-04-01

Public libraries are located in all communities, and two thirds of adults visit one each year. Libraries give the public access to computers and the Internet, and librarians offer technical assistance for accessing information. The interests and training needs of public librarians for assisting the public in accessing health information have not been addressed. One public library/librarian in each North Carolina county was randomly selected to complete a written questionnaire to assess health-related information services and librarians' skills for providing these services. 84% of librarians (83/99) completed the questionnaire. Results indicate that librarians answer more than 10 health-related questions per week, feel moderately comfortable answering these questions, and are very interested in receiving additional training for addressing health-related questions. Creating public library/public health partnerships holds much promise for enhancing the ability of community members to access desired health information.

The Veterans Administration library program.

PubMed

Gartland, H J

1968-01-01

The Veterans Administration Library Service is continuously responsive to the information requirements of the agency's policies which provide for the improved care and treatment of veterans through research, education, and clinical programs. At the same time, it participates in the planning of the federal government as a whole in providing library support for health care for the American people. There are both internal and external forces influencing VA hospitals and their libraries. Retirements and consequent recruitment of new people will necessitate a rethinking of the VA library program at the same time as external forces will be affecting the program. These external forces include the application of machines to library services through the development of in-house capabilities coupled with joint-use participation and P.L. 89-785 which provides for the exchange of medical information, sharing of facilities, and cooperative training programs. A conceptual rearrangement of information resources will facilitate attainment of our goals.

State of the art of geoscience libraries and information services

DOE Office of Scientific and Technical Information (OSTI.GOV)

Pruett, N.J.

Geoscience libraries and geoscience information services are closely related. Both are trying to meet the needs of the geoscientists for information and data. Both are also being affected by many trends: increased availability of personal computers; decreased costs of machine readable storage; increased availability of maps in digital format (Pallatto, 1986); progress in graphic displays and in developing Geographic Information System, (GIS) (Kelly and Phillips, 1986); development in artificial intelligence; and the availability of new formats (e.g. CD-ROM). Some additional factors are at work at changing the role of libraries: libraries are coming to recognize the impossibility of collecting everythingmore » and the validity of Bradford's Law unobtrustive studies of library reference services have pointed out that only 50% of the questions are answered correctly it is clear that the number of databases is increasing although good figures for specifically geoscience databases are not available; lists of numeric database are beginning to appear; evaluative (as opposed to purely descriptive) reviews of available bibliographic databases are beginning to appear; more and more libraries are getting online catalogs and results of studies of users of online catalog are being used to improve catalog design; and research is raising consciousness about the value of; and research is raising consciousness about the value of information. All these trends are having or will have an effect on geoscience information.« less

DDC 10 Year Requirements and Planning Study. Interagency Survey Report

DTIC Science & Technology

1975-12-12

RDT&E Management Information Services Traditional bibliographic information storage and retrieval techniques are insufficienL for satisfaction of...a private source. 3.3 Economics and Marketing ERDA’s tradition of absorbing costs for information 1rocessing shows no indication of changing...Libraries. Its products, in addition to traditional library services, include three prime data bases: 0 MEDLINE - journal citations and subject

Russian Education for Library and Information Service.

ERIC Educational Resources Information Center

Raymond, Boris

1991-01-01

Reviews the history of library education in Russia and examines current practices in the education of librarians and library technicians. Various levels of library education are explained, including undergraduate, postgraduate, and on-the-job training; instruction in library automation is described; and current problems in library education are…

Comparing and using assessments of the value of information to clinical decision-making.

PubMed Central

Urquhart, C J; Hepworth, J B

1996-01-01

This paper discusses the Value project, which assessed the value to clinical decision-making of information supplied by National Health Service (NHS) library and information services. The project not only showed how health libraries in the United Kingdom help clinicians in decision-making but also provided quality assurance guidelines for these libraries to help make their information services more effective. The paper reviews methods and results used in previous studies of the value of health libraries, noting that methodological differences appear to affect the results. The paper also discusses aspects of user involvement, categories of clinical decision-making, the value of information to present and future clinical decisions, and the combination of quantitative and qualitative assessments of value, as applied to the Value project and the studies reviewed. The Value project also demonstrated that the value placed on information depends in part on the career stage of the physician. The paper outlines the structure of the quality assurance tool kit, which is based on the findings and methods used in the Value project. PMID:8913550

Just Be There: Campus, Department, Classroom... and Kitchen?

ERIC Educational Resources Information Center

Covone, Nicole; Lamm, Mia

2010-01-01

As learners and information users are changing, so must library services. Meeting user needs and expectations is a priority within the academic library experience. Embracing a proactive approach to library service is necessary in order to be successful and relevant in the academic environment. Breaking out of the stereotypical librarian mold, this…

Annual Report on LSCA Priorities. FY 1982.

ERIC Educational Resources Information Center

Office of Educational Research and Improvement (ED), Washington, DC. Center for Libraries and Education Improvement.

This collection of six reports was compiled by the State and Public Library Services Branch of the United States Department of Education to disseminate pertinent information submitted by the State Library Administrative Agencies on the Library Services and Construction Act (LSCA) priority areas. Based on data from the fiscal year 1982 LSCA Annual…

78 FR 12105 - Submission for OMB Review, Comment Request, Proposed Collection: Public Needs for Library and...

Federal Register 2010, 2011, 2012, 2013, 2014

2013-02-21

... survey will be used to gather information on a wide range of library and museum services. The design of..., Proposed Collection: Public Needs for Library and Museum Services (PNLMS) Survey AGENCY: Institute of... responses. ADDRESSES: Deanne Swan, Senior Statistician, Office of Planning, Research, and Evaluation...

Research evaluation support services in biomedical libraries

PubMed Central

Gutzman, Karen Elizabeth; Bales, Michael E.; Belter, Christopher W.; Chambers, Thane; Chan, Liza; Holmes, Kristi L.; Lu, Ya-Ling; Palmer, Lisa A.; Reznik-Zellen, Rebecca C.; Sarli, Cathy C.; Suiter, Amy M.; Wheeler, Terrie R.

2018-01-01

Objective The paper provides a review of current practices related to evaluation support services reported by seven biomedical and research libraries. Methods A group of seven libraries from the United States and Canada described their experiences with establishing evaluation support services at their libraries. A questionnaire was distributed among the libraries to elicit information as to program development, service and staffing models, campus partnerships, training, products such as tools and reports, and resources used for evaluation support services. The libraries also reported interesting projects, lessons learned, and future plans. Results The seven libraries profiled in this paper report a variety of service models in providing evaluation support services to meet the needs of campus stakeholders. The service models range from research center cores, partnerships with research groups, and library programs with staff dedicated to evaluation support services. A variety of products and services were described such as an automated tool to develop rank-based metrics, consultation on appropriate metrics to use for evaluation, customized publication and citation reports, resource guides, classes and training, and others. Implementing these services has allowed the libraries to expand their roles on campus and to contribute more directly to the research missions of their institutions. Conclusions Libraries can leverage a variety of evaluation support services as an opportunity to successfully meet an array of challenges confronting the biomedical research community, including robust efforts to report and demonstrate tangible and meaningful outcomes of biomedical research and clinical care. These services represent a transformative direction that can be emulated by other biomedical and research libraries. PMID:29339930

Community-Based Information Technology Services 1: What (Some) Users Want.

ERIC Educational Resources Information Center

Caldwell, Barrett S.; Robertson, Jenifer W.

1996-01-01

Addresses issues regarding the design of electronic community information services and user preferences for information services. Presents results of surveying 80 Wisconsin residents about their community information needs. The following community information needs were identified: library services, local government and banking, local calendars of…

Organizing the Library to Suit the Undergraduates' Information Gathering Behavior at the Tel-Hai Academic College in Israel

ERIC Educational Resources Information Center

Chai, Iris

2007-01-01

The study examined the factors influencing information gathering behavior of undergraduates at Tel-Hai Academic College, so that library services can cope effectively with this behavior. Related to the findings, we changed our circulation desk to become a "one stop shop" for directions to all library information.

A New Frontier for LIS Programs: E-Government Education, Library/Government Partnerships, and the Preparation of Future Information Professionals

ERIC Educational Resources Information Center

Jaeger, Paul T.; Bertot, John Carlo; Shuler, John A.; McGilvray, Jessica

2012-01-01

This paper examines the implications of the continued growth of e-government information, communication, and services for Library and Information Science programs in the United States in light of the development of e-government educational programs and library/government partnerships. The implementation of e-government raises several important…

Plan for a Statewide On-Line Information System for Libraries (MnLINK).

ERIC Educational Resources Information Center

Minnesota State Dept. of Education, St. Paul.

The 1996 Legislature directed the Minnesota Higher Education Services Office (HESO), in cooperation with the Library Planning Task Force to, "create a plan and process to develop a statewide on-line information system for libraries"; this memo with attached information was submitted in fulfillment of that request. The name chosen for the…

ODIN. Online Database Information Network: ODIN Policy & Procedure Manual.

ERIC Educational Resources Information Center

Townley, Charles T.; And Others

Policies and procedures are outlined for the Online Database Information Network (ODIN), a cooperative of libraries in south-central Pennsylvania, which was organized to improve library services through technology. The first section covers organization and goals, members, and responsibilities of the administrative council and libraries. Patrons…

Libraries and Adult Learners.

ERIC Educational Resources Information Center

Josey, E. J., Ed.

1982-01-01

Of the 13 essays presented in this special issue on libraries and adult education, 8 focus on programs and services from the public library for adult learners. These essays provide information on: (1) an Education Information Centers Program (EIC) designed to complement employment skills training provided under the Comprehensive Employment and…

Annual Program, 1987. Texas State Library.

ERIC Educational Resources Information Center

Texas State Library, Austin.

This report provides information related to the Texas State Library's fiscal year 1987 Library Services and Construction Act (LSCA) Public Law 84-597, as amended state-administered program. Information is included on: (1) Standard Form 424 for federal assistance; (2) fiscal breakdowns of estimated expenditures; (3) specific requirements for…

Virtual Reference Transcript Analysis: A Few Models.

ERIC Educational Resources Information Center

Smyth, Joanne

2003-01-01

Describes the introduction of virtual, or digital, reference service at the University of New Brunswick libraries. Highlights include analyzing transcripts from LIVE (Library Information in a Virtual Environment); reference question types; ACRL (Association of College and Research Libraries) information literacy competency standards; and the Big 6…

Meeting information needs in health policy and public health: priorities for the National Library of Medicine and The National Network of Libraries of Medicine.

PubMed

Humphreys, B L

1998-12-01

Those seeking information in health policy and public health are not as well served as those seeking clinical information. Problems inhibiting access to health policy and public health information include the heterogeneity of professionals seeking the information, the distribution of relevant information across disciplines and information sources, scarcity of synthesized information useful to practitioners, lack of awareness of available services or training in their use, and lack of access to information technology or to knowledgeable librarians and information specialists. Since 1990, the National Library of Medicine and the National Network of Libraries of Medicine have been working to enhance information services in health policy and public health through expanding the coverage of the NLM collection, building new databases, and engaging in targeted outreach and training initiatives directed toward segments of the health policy and public health communities. Progress has been made, but more remains to be done. Recommendations arising from the meeting, Accessing Useful Information: Challenges in Health Policy and Public Health, will help NLM and the National Network of Libraries of Medicine to establish priorities and action plans for the next several years.

Bibliographies: The Librarian's Bookshelf.

ERIC Educational Resources Information Center

Bourdon, Cathleen

2003-01-01

This selective bibliography is organized by subject headings that include administration and personnel; bibliographic instruction/information literacy; cataloging and classification; children's and young adults; collection development; copyright; customer service; distance education; electronic libraries; evaluation of library services; fund…

Year of the Oceans: Science of Information Handling. [Proceedings of the] Annual Conference of the International Association of Marine Science Libraries and Information Centers (10th, Woods Hole, Massachusetts, October 2-5, 1984).

ERIC Educational Resources Information Center

Grundy, R. L., Ed.; Ford, R. T., Ed.

International Association of Marine Science Libraries and Information Centers (IAMSLIC) conferences provide a format for libraries and information specialists to discuss common interests and concerns so that services and information can be made available to scientists, administrators, engineers, educators and students in the discipline of marine…

Keeping in the Mainstream: Houston Public Library.

ERIC Educational Resources Information Center

Mashinic, Ann

1984-01-01

Profile of the Houston Public Library, which was established in 1904, covers the opening of a new central library building in 1976, library services and collections, the building of branch libraries including a portable mall facility, information and referral programs to ethnic groups and business, and development of library automated systems.…

Analysis of a librarian-mediated literature search service.

PubMed

Friesen, Carol; Lê, Mê-Linh; Cooke, Carol; Raynard, Melissa

2015-01-01

Librarian-mediated literature searching is a key service provided at medical libraries. This analysis outlines ten years of data on 19,248 literature searches and describes information on the volume and frequency of search requests, time spent per search, databases used, and professional designations of the patron requestors. Combined with information on best practices for expert searching and evaluations of similar services, these findings were used to form recommendations on the improvement and standardization of a literature search service at a large health library system.

A study of the information seeking behaviour of hospital pharmacists: empirical evidence from Greece.

PubMed

Kostagiolas, Petros A; Aggelopoulou, Vasiliki A; Niakas, Dimitris

2011-12-01

Hospital pharmacists need access to high-quality information in order to constantly update their knowledge and improve their skills. In their modern role, they are expected to address three types of challenges: scientific, organizational and administrative, thus having an increased need for adequate information and library services. This study investigates the information-seeking behaviour of public hospital pharmacists providing evidence from Greece that could be used to encourage the development of effective information hospital services and study the links between the information seeking behaviour of hospital pharmacists and their modern scientific and professional role. An empirical research was conducted between January and February 2010 with the development and distribution of a structured questionnaire. The questionnaire was filled in and returned by 88 public hospital pharmacists from a total of 286 working in all Greek public hospitals, providing a response rate of 31%. The hospital pharmacists in Greece are in search of scientific information and, more particularly, pharmaceutical information (e.g., drug indications, storage, dosage and prices). The Internet and the National Organization of Medicines are their main information sources, while the lack of time and organized information are the main obstacles they have to face when seeking information. The modern professional role of hospital pharmacists as invaluable contributors to efficient and safer healthcare services may be further supported through the development of specialized libraries and information services within Greek public hospitals. © 2011 The authors. Health Information and Libraries Journal © 2011 Health Libraries Group.

Technical Services Workstations. SPEC Kit 213.

ERIC Educational Resources Information Center

Brugger, Judith M., Comp.; And Others

Technical services workstations (TSWs) are personal computers that have been customized for use in technical services departments. To gather information on their use and prevalence in research libraries, the Program for Cooperative Cataloging Standing Committee on Automation surveyed the 119 members of the Association of Research Libraries (ARL)…

Libraries Prepare for an Information Age.

ERIC Educational Resources Information Center

Breivik, Patricia Senn; Shaw, Ward

1989-01-01

Since funding levels will probably not change much, college libraries will need to shift emphasis from seeking more funding for current and new services to delivering more and better service for less, becoming leaner and more able to deliver adaptable services. Increased budget flexibility will be essential. (MSE)

Libraries and the Unreached; Narrative Evaluation Report on the Institute for Advanced Study for Librarians under Higher Education Act, Title II-B, Aug. 10 to 22, 1969.

ERIC Educational Resources Information Center

Lieberman, Irving

The University of Washington held two one-week programs for library personnel to provide: (1) background information about disadvantaged and minority groups who are "unreached" by library services; (2) knowledge of "outreach" approaches and materials for use in library services; (3) understanding of, and empathy for, problems of the deprived; (4)…

The White House Conference on Library and Information Services. July 9-13, 1991. Discussion Papers.

ERIC Educational Resources Information Center

White House Conference on Library and Information Services.

This collection of discussion papers focuses on the role of library and information services in the three main topic areas for the conference: Enhancing Literacy, Increasing Productivity, and Strengthening Democracy. The collection is one of many publications and projects either in support of, or which will result from, the second White House…

Identification of Information Needs of the American Indian Community That Can Be Met by Library Services. Phase IV. Progress Report.

ERIC Educational Resources Information Center

Townley, Charles T.

Under a grant from the Bureau of Libraries and Learning Resources of the United States Office of Education, the National Indian Education Association (NIEA) implemented a Library Project to identify library and information needs of Indian people and to establish, operate, and evaluate three demonstration sites. During this reporting period,…

Impact of Using Information Technology in Central University Libraries in India: Results of a Survey

ERIC Educational Resources Information Center

Peyala, Venkataramana

2011-01-01

Purpose: The purpose of this article is to present the results of a research study conducted to assess the perceptions and opinions of 100 staff working in libraries on the impact of using IT on library housekeeping operations and information services, in eight central university libraries in India. Design/methodology/approach: Data gathering…

Automation of University Libraries in Kerala: Status, Problems and Prospects

ERIC Educational Resources Information Center

Suku, J.; Pillai, Mini G.

2005-01-01

This paper discusses the present scenario of automation activities of university libraries in Kerala. The survey findings mainly cover various aspects of library automation such as information technology infrastructure, in-house activities, information services and their usage, manpower development, and budget. The paper briefly describes the role…

IFLA General Conference, 1985. Division on Education and Research. Section on Library Theory and Research. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers on library theory and research presented at the 1985 International Federation of Library Associations (IFLA) conference include: (1) "Information for Self Reliance and Self Determination: The Role of Community Information Services" (Elaine Kempson, Acumen, United Kingdom); (2) "Relationships between Practice, Education and…

Broad issues to consider for library involvement in bioinformatics*

PubMed Central

Geer, Renata C.

2006-01-01

Background: The information landscape in biological and medical research has grown far beyond literature to include a wide variety of databases generated by research fields such as molecular biology and genomics. The traditional role of libraries to collect, organize, and provide access to information can expand naturally to encompass these new data domains. Methods: This paper discusses the current and potential role of libraries in bioinformatics using empirical evidence and experience from eleven years of work in user services at the National Center for Biotechnology Information. Findings: Medical and science libraries over the last decade have begun to establish educational and support programs to address the challenges users face in the effective and efficient use of a plethora of molecular biology databases and retrieval and analysis tools. As more libraries begin to establish a role in this area, the issues they face include assessment of user needs and skills, identification of existing services, development of plans for new services, recruitment and training of specialized staff, and establishment of collaborations with bioinformatics centers at their institutions. Conclusions: Increasing library involvement in bioinformatics can help address information needs of a broad range of students, researchers, and clinicians and ultimately help realize the power of bioinformatics resources in making new biological discoveries. PMID:16888662

Customer Satisfaction with Public Libraries.

ERIC Educational Resources Information Center

D'Elia, George; Rodger, Eleanor Jo

1996-01-01

Surveys conducted in 142 urban public libraries examined customer satisfaction, comparisons with other libraries, and factors affecting satisfaction. Overall, customers were satisfied with their libraries but experienced different levels of satisfaction based on convenience, availability of materials and information, and services facilitating…

Technostress and Library Values.

ERIC Educational Resources Information Center

Gorman, Michael

2001-01-01

Discusses information overload and society's and libraries' responses to technology. Considers eight values that libraries should focus on and how they relate to technology in libraries: democracy, stewardship, service, intellectual freedom, privacy, rationalism, equity of access, and building harmony and balance. (LRW)

Standards for hospital libraries 2002

PubMed Central

Gluck, Jeannine Cyr; Hassig, Robin Ackley; Balogh, Leeni; Bandy, Margaret; Doyle, Jacqueline Donaldson; Kronenfeld, Michael R.; Lindner, Katherine Lois; Murray, Kathleen; Petersen, JoAn; Rand, Debra C.

2002-01-01

The Medical Library Association's “Standards for Hospital Libraries 2002” have been developed as a guide for hospital administrators, librarians, and accrediting bodies to ensure that hospitals have the resources and services to effectively meet their needs for knowledge-based information. Specific requirements for knowledge-based information include that the library be a separate department with its own budget. Knowledge-based information in the library should be directed by a qualified librarian who functions as a department head and is a member of the Academy of Health Information Professionals. The standards define the role of the medical librarian and the links between knowledge-based information and other functions such as patient care, patient education, performance improvement, and education. In addition, the standards address the development and implementation of the knowledge-based information needs assessment and plans, the promotion and publicity of the knowledge-based information services, and the physical space and staffing requirements. The role, qualifications, and functions of a hospital library consultant are outlined. The health sciences library is positioned to play a key role in the hospital. The increasing use of the Internet and new information technologies by medical, nursing, and allied health staffs; patients; and the community require new strategies, strategic planning, allocation of adequate resources, and selection and evaluation of appropriate information resources and technologies. The Hospital Library Standards Committee has developed this document as a guideline to be used in facing these challenges. Editor's Note: The “Standards for Hospital Libraries 2002” were approved by the members of the Hospital Library Section during MLA '02 in Dallas, Texas. They were subsequently approved by Section Council and received final approval from the MLA Board of Directors in June 2002. They succeed the Standards for Hospital Libraries published in 1994 and the Minimum Standards for Health Sciences Libraries in Hospitals from 1983. A Frequently Asked Questions document discussing the development of the new standards can be found on the Hospital Library Section Website at http://www.hls.mlanet.org. PMID:12398254

In Search of Facilitating Citizens' Problem Solving: Public Libraries' Collaborative Development of Services with Related Organizations

ERIC Educational Resources Information Center

Ikeya, Nozomi; Tamura, Shunsaku; Miwa, Makiko; Koshizuka, Mika; Saito, Seiichi; Kasai, Yumiko

2011-01-01

Introduction: The paper attempts to understand value constellations in organising and using the business information service that was recently developed by various stakeholders with libraries who were in pursuit of supporting people's problem solving in Japanese public libraries. Method: In-depth interviews were conducted not only with users and…

Introduction to Library Public Services. Sixth Edition. Library and Information Science Text Series.

ERIC Educational Resources Information Center

Evans, G. Edward; Amodeo, Anthony J.; Carter, Thomas L.

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

Planning and Evaluation of New Academic Library Services by Means of Web-Based Conjoint Analysis

ERIC Educational Resources Information Center

Decker, Reinhold; Hermelbracht, Antonia

2006-01-01

New product development is an omnipresent challenge to modern libraries in the information age. Therefore, we present the design and selected results of a comprehensive research project aiming at the systematic and user-oriented planning of academic library services by means of conjoint analysis. The applicability of the analytical framework used…

Improving Library Service Quality to Graduate Students: LibQual+[TM] Survey Results in a Practical Setting

ERIC Educational Resources Information Center

Jankowska, Maria Anna; Hertel, Karen; Young, Nancy J.

2006-01-01

The LibQUAL+[TM] survey was conducted to determine user satisfaction and expectations concerning library service quality. The results of the "22 items and a box" constituted a rich source of information for the University of Idaho (UI) Library's strategic planning process. Focusing on graduate students, this study used three…

Online Opportunist: Mary Ellen Icaza--Montgomery County Public Libraries, Rockville, MD

ERIC Educational Resources Information Center

Library Journal, 2004

2004-01-01

When Mary Ellen Icaza became Electronic Services Librarian at Montgomery County Public Libraries, she noticed that the readers' services information on the library web site was invisible, even to librarians. "And if staff can't find it," she says, "customers can't." She set out to help people find that material-and to turn a…

Outsourcing and Insourcing of Information Services: A Case Study of Corporate and Government Libraries in Victoria.

ERIC Educational Resources Information Center

Lakey, Kathleen

1994-01-01

A survey of 92 corporate and government libraries in Victoria, Australia, reveals that 64.8% were restructured over the last 5 years. Reasons for outsourcing; services being outsourced; the impact of budgets; and the use of service fees are examined. (AEF)

Charging Users for Library Service.

ERIC Educational Resources Information Center

Cooper, Michael D.

1978-01-01

Examines the question of instituting direct charges for library service, using on-line bibliographic searching as an example, and contrasts this with the current indirect charging system where services are paid for by taxes. Information, as a merit good, should be supplied with or without direct charges, depending upon user status. (CWM)

Three-Dimensional Extension of a Digital Library Service System

ERIC Educational Resources Information Center

Xiao, Long

2010-01-01

Purpose: The paper aims to provide an overall methodology and case study for the innovation and extension of a digital library, especially the service system. Design/methodology/approach: Based on the three-dimensional structure theory of the information service industry, this paper combines a comprehensive analysis with the practical experiences…

1993 Sourcebook: The Reference for Library Products and Services.

ERIC Educational Resources Information Center

Library Journal, 1992

1992-01-01

This issue provides information on products and services for libraries from companies in North America, including a directory of products and services; a directory of suppliers; a shop-at-home supplier locator, organized by state or region; and a manufacturer's catalog and product showcase of paid advertisements. (LRW)

National Commission on Libraries and Information Science. Annual Report to the President and Congress, 1976-1977.

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

This sixth annual report of the National Commission on Libraries and Information Science (NCLIS) covers the 15-month period between July 1, 1976 and September 30, 1977. Activities reported include preparations for the White House Conference on Library and Information Services (Public Law 93-568) as well as the ongoing implementation of the…

Science and Technology Libraries Section. Special Libraries Division. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

Papers on science and technology library and information services presented at the 1982 International Federation of Library Associations (IFLA) conference include: (1) "The Central Subject Libraries of the Federal Republic of Germany--For Example: The Technische Informationsbibliothek Hannover" by Gerhard Schlitt and Jobst Tehnzen; (2)…

Survey of Non-Depository Libraries concerning Federal Depository Library Service in Western New York.

ERIC Educational Resources Information Center

Smith, Karen F., Comp.

In May 1982 a questionnaire eliciting information about federal document needs and the experiences of librarians in libraries that are not depositories was mailed to more than 150 libraries in the Western New York region. Replies were received from 57 libraries: approximately 20% from college libraries; 50% from public libraries; and 30% from…

Assessment of an iPad Loan Program in an Academic Medical Library: A Case Study.

PubMed

Shurtz, Suzanne; Sewell, Robin; Halling, T Derek; McKay, Becky; Pepper, Catherine

2015-01-01

An academic medical library expanded its iPad loan service to multiple campus libraries and conducted an assessment of the service. iPads loaded with medical and educational apps were loaned for two-week checkouts from five library campus locations. Device circulation statistics were tracked and users were invited to complete an online survey about their experience. Data were gathered and analyzed for 11 months. The assessment informed the library on how best to adapt the service, including what resources to add to the iPads, and the decision to move devices to campuses with more frequent usage.

The role of the University of the West Indies Mona libraries in HIV/AIDS information access and dissemination.

PubMed

Harris, S

2013-01-01

The recommendations for controlling HIV/AIDS, whether prescriptive or descriptive, underscore the value of information: its translation into knowledge, and knowledge into behaviour. Thus, accessing, evaluating, disseminating and applying authoritative, credible and scholarly information on HIV/AIDS are critical elements in the control of this pandemic in the Web 2.0 era. The University of the West Indies (UWI) Mona libraries have embraced this information role. This article provides insights into three of the information initiatives implemented by the UWI Mona libraries in this important capacity. In this regard, it also provides ideas for other West Indian information units and enhances communication on access to information products and services, albeit incrementally, in an important area of health services for the West Indies.

45 CFR 1705.2 - Definitions.

Code of Federal Regulations, 2011 CFR

2011-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE..., including name, residence and other information obtained from the form, “Certification of State/Territorial Delegates/Alternates to the White House Conference on Library and Information Services.” (d) The term...

45 CFR 1705.2 - Definitions.

Code of Federal Regulations, 2012 CFR

2012-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE..., including name, residence and other information obtained from the form, “Certification of State/Territorial Delegates/Alternates to the White House Conference on Library and Information Services.” (d) The term...

45 CFR 1705.2 - Definitions.

Code of Federal Regulations, 2014 CFR

2014-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE..., including name, residence and other information obtained from the form, “Certification of State/Territorial Delegates/Alternates to the White House Conference on Library and Information Services.” (d) The term...

45 CFR 1705.2 - Definitions.

Code of Federal Regulations, 2013 CFR

2013-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE..., including name, residence and other information obtained from the form, “Certification of State/Territorial Delegates/Alternates to the White House Conference on Library and Information Services.” (d) The term...

45 CFR 1705.2 - Definitions.

Code of Federal Regulations, 2010 CFR

2010-10-01

... Regulations Relating to Public Welfare (Continued) NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE..., including name, residence and other information obtained from the form, “Certification of State/Territorial Delegates/Alternates to the White House Conference on Library and Information Services.” (d) The term...

Research Needed for a Public Library's Community Information Center

ERIC Educational Resources Information Center

Slanker, Barbara O.

1975-01-01

Libraries must do some research before trying to establish a community information center. Librarians should consider feasibility, identify the target population, inventory community resources, define information needs, and provide for continuing study while the service is in operation. (LS)

The Louis Stokes Health Sciences Library: the Howard University move experience.

PubMed

Bryant, Darcel A

2004-04-01

The Louis Stokes Health Sciences Library attributes its successful move to early planning and preparation. Professional literature on the subject as well as consultation with other experienced library personnel also proved beneficial. Utilizing these resources, the committees devised a strategy that supported the library's mission to provide excellent and complete information services for the advancement of health sciences. This paper describes the Howard University Health Sciences Library move experience and offers practical advice for planning a library move. We hope that the information shared will assist other libraries facing a similar challenge.

How the new web generations are changing library and information services.

PubMed

Miranda, Giovanna F; Gualtieri, Francesca; Coccia, Paolo

2010-04-01

The new Web generations are influencing the minds and changing the habits of software developers and end users. Users, librarians, and information services professionals can interact more efficiently, creating additional information and content and generating knowledge. This new scenario is also changing the behavior of information providers and users in health sciences libraries. This article reviews the new Web environments and tools that give librarians opportunities to tailor their services better, and gives some examples of the advantages and disadvantages for them and their users. Librarians need to adapt to the new mindset of users, linking new technologies, information, and people.

A study comparing public and medical librarians' perceptions of the role and duties of health information-providing librarians.

PubMed

Noh, Younghee

2015-12-01

This study proposed to define the role and duties of librarians who provide health information service in public and medical libraries. Appropriate education, career experience and starting salary for this position are also presented. This study analysed previous research and job advertisements to understand the current needs for this position. Almost all job advertisements studied were eventually retrieved from Salary.com (US job posting site). Public libraries seeking to fill health informationist positions were even more difficult to find in any of the above locations. Therefore, the researcher attempted to find cases using various search engines, including Google, and noticed that public libraries usually post job advertisements on their website. Finally, 32 job postings were selected as suitable. Fifty-four public and medical librarians were surveyed to validate the results in Korea. Public librarians chose 'health information librarian' as the most appropriate title for this position, while medical librarians answered 'medical librarian'. Therefore, librarians providing health information service in public libraries should be called 'health information librarians', while the position in medical libraries should be called 'medical librarian'. Accordingly, job postings and academic articles will be easily accessible. Both groups marked that the position should require a bachelor's degree in both LIS and a health science field, 2 years library experience and health-related user training. Other requirements included knowledge of health resources and medical terminology, search capabilities and a focus on user-centric service. For required duties, public librarians chose accessing information resources, while medical librarians selected collection management. Health information librarians will play a vital role in the future and must therefore be educated accordingly. © 2015 Health Libraries Group.

The Directory of Fee-Based Information Services, 1978-79.

ERIC Educational Resources Information Center

Warnken, Kelly

This directory lists information brokers, freelance librarians, independent information specialists, public and institutional libraries that offer information services, and information service companies in 29 states, the District of Columbia, and three Canadian provinces. Arranged alphabetically by state and then by broker/company name, the…

The Vendors' Corner: Biblio-Techniques' Library and Information System (BLIS).

ERIC Educational Resources Information Center

Library Software Review, 1984

1984-01-01

Describes online catalog and integrated library computer system designed to enhance Washington Library Network's software. Highlights include system components; implementation options; system features (integrated library functions, database design, system management facilities); support services (installation and training, software maintenance and…

Cappuccino Bars and Fragrance Gardens.

ERIC Educational Resources Information Center

Hicks, Jack Alan

1994-01-01

Examines the effects of bookstores on public libraries. Topics discussed include the role of libraries as organizers of information; bookstores as competition; reading trends; library collections; libraries' emphasis on user services, including interlibrary loans; partnership programs; marketing strategies; user needs; hours of operation; and…

The status of health librarianship and libraries in the Republic of Ireland (SHELLI): a mixed methods review to inform future strategy and sustainability.

PubMed

Harrison, Janet; Creaser, Claire; Greenwood, Helen

2013-06-01

This paper summarises the main points of a review of the Status of Health Librarianship & Libraries in Ireland (SHELLI). The review was commissioned to gain a broad understanding of what was happening in practice in Ireland; acquire knowledge about international best practice, and to inform strategic plans to develop and sustain health libraries and librarianship in Ireland. A Mixed Methods approach was used: a literature review; an online survey distributed to health librarians; Semi structured interviews with key stakeholders; a focus group drawing participants from the survey. All evidence was triangulated. New roles for health librarians needed development and the changing educational needs of health librarians warranted attention. Increased collaboration across institutional boundaries needed more consideration, especially in relation to access to e-resources. Marketing of library services was crucial. Irish health library standards, needed to be updated and enforced and a proper evidence base established. The literature provided a number of examples of potentially useful initiatives. A strategic plan of action was drawn up in three areas: (i) to identify champions and promote visibility of health service libraries, (ii) to establish a body of evidence and (iii) to support service development and staff mentoring. © 2013 The authors. Health Information and Libraries Journal © 2013 Health Libraries Group.

Federal Pre-White House Conference on Library and Information Services Proceedings (Bethesda, Maryland, November 26-27, 1990).

ERIC Educational Resources Information Center

Federal Library and Information Center Committee, Washington, DC.

This report presents the recommendations and proceedings of the Federal Pre-White House Conference on Library and Information Services (WHCLIS II) in two sections. Thirteen issues and recommendations of high national priority identified by the federal delegates to the WHCLIS II are provided in the first section: (1) Preservation Plan for Federal…

Proceedings of the Northumbria International Conference on Performance Measurement in Libraries and Information Services: "Meaningful Measures for Emerging Realities" (4th, Pittsburgh, Pennsylvania, August 12-16, 2001).

ERIC Educational Resources Information Center

Stein, Joan, Ed.; Kyrillidou, Martha, Ed.; Davis, Denise, Ed.

This Fourth Northumbria International Conference on Performance Measurement in Libraries and Information Services centered on the theme of "meaningful measures for emerging realities" and contributors surveyed the field of performance measurement from that perspective. The proceedings begins with seven keynote and invited papers from…

The Impact of Information Behavior in Academic Library Service Quality: A Case Study of the Science and Technology Area in Spain

ERIC Educational Resources Information Center

Pinto, Maria; Fernandez-Marcial, Viviana; Gomez-Camarero, Carmen

2010-01-01

This research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic…

Vocational Students' and Instructors' Perceptions and Usage of COS Library Services.

ERIC Educational Resources Information Center

Parrott, Marietta; And Others

A study was conducted at College of the Sequoias (COS) to gather information about patterns of library utilization among vocational students. Specifically, the study focused on vocational students' attitudes toward libraries, differences between the attitudes of library users and non-users, factors influencing library use, vocational faculty use…

Libraries in the Global, National, and Local Networked Information Infrastructure.

ERIC Educational Resources Information Center

McClure, Charles R.

This paper explores the challenges and opportunities facing libraries as they evolve into the electronic networked environment, and looks at options for libraries in the year 2000 and beyond. The internationally networked environment has fundamentally changed the way in which people acquire and use information resources and services. The paper…

Chinese Graduate Students and the Canadian Academic Library: A User Study at the University of Windsor

ERIC Educational Resources Information Center

Liu, Guoying; Winn, Danielle

2009-01-01

This paper presents a pilot study that examined the information seeking behaviors of Chinese graduate students at the University of Windsor. Findings on current Chinese students' perceptions, expectations, and use of library services are highlighted including implications for academic libraries to meet international students' information needs.

Elin@: Electronic Library Information Navigator--Towards the "One Stop Shop" Information

ERIC Educational Resources Information Center

Alwerud, Anna; Jorgensen, Lotte

2005-01-01

Libraries subscribe to thousands of electronic journals and they are difficult for end-users to find. Journal and publisher interfaces and functionalities differ considerably. The recent development in e-media calls for central management of the resources. Lund University Libraries' Head Office has developed a service for presentation and…

A Structural Contingency Theory Model of Library and Technology Partnerships within an Academic Library Information Commons

ERIC Educational Resources Information Center

Tuai, Cameron K.

2011-01-01

The integration of librarians and technologists to deliver information services represents a new and potentially costly organizational challenge for many library administrators. To understand better how to control the costs of integration, the research presented here will use structural contingency theory to study the coordination of librarians…

Evidence based library and information practice in Australia: defining skills and knowledge.

PubMed

Lewis, Suzanne

2011-06-01

This guest feature from Suzanne Lewis, a long-time advocate of evidence based library and information practice (EBLIP) in Australia, discusses a current trend within the movement that focuses on the skills, knowledge and competencies of health librarians. In particular, the feature describes three specific Australia-based research projects, on expert searching, indigenous health and future skills requirements for the health library workforce respectively, that exemplify this trend. These projects illustrate how the evidence base can be strengthened around the skills and knowledge required to deliver services that continue to meet the changing needs of health library and information users. © 2011 The authors. Health Information and Libraries Journal © 2011 Health Libraries Group.

Health Libraries and Information Services in Tanzania: A Strategic Assessment

PubMed Central

Haruna, Hussein; Mtoroki, Majaliwa; Gerendasy, Dan D.; Detlefsen, Ellen G.

2016-01-01

Objective To identify the current status and local impact of health sciences libraries and the perception of these libraries by their users, as a pre-requisite to the development of a competence-based curriculum for health information science training in Tanzania. Methodology A needs assessment was carried out using a convenience sample of local respondents, including librarians, trainers, academicians, students, health care providers and patients and families, drawn from national, referral, regional, district hospitals, health training institutions, and Universities from both government and non-government entities in Tanzania. A focus group approach was used to gather data from respondents. Results Results from this assessment revealed that health science libraries in Tanzania are faced with the challenges of insufficient infrastructure, old technology, limited facilities and furniture, inadequate and incompetent library staff, lack of health sciences librarians, outdated and insufficient resources, as well as low knowledge and use of information technologies by library clients. Most respondents would prefer to have both physical and electronic libraries, as well as librarians with specialized health information science skills, to cope with changing nature of the medical field. Conclusion The findings obtained from this assessment are strong enough to guide the development of a curriculum and training strategy and an operational plan and training packages for health information professionals. The development of a training curriculum for health information science professionals will mean better health information service delivery for Tanzania. PMID:28283146

Business Information Centres: New Resources Are Not Used.

ERIC Educational Resources Information Center

Drummond, Janet

1984-01-01

Presents findings from survey of Canadian information centers specializing in business, economics, or finance (corporate library, government department library, fee-based service, commercial database, association information center). Questions focused on three broad categories: human resources organization, relative use of different types of…

After the Fireworks: Opportunities and Directions for University Libraries.

ERIC Educational Resources Information Center

Byrne, Alex

This paper discusses developments in information and communications technologies and their impact on university libraries. Topics addressed include: (1) background, including the Information Revolution, the Knowledge Economy, implications for education and information services, and responses to the challenges of globalization; (2) university…

IFLA General Conference, 1992. Division of Management and Technology: Audiovisual Media (RT); Section on Library Services to Multicultural Populations; Section on Library Buildings and Equipment; Section on Information Technology; Management of Library Associations (RT); Section on Statistics. Papers

ERIC Educational Resources Information Center

International Federation of Library Associations and Institutions, London (England).

Eleven papers delivered at the annual meeting of the International Federation of Library Associations and Institutions for the Division of Management and Technology are presented. Some were presented at a roundtable on audiovisual media, and others are from sessions on library buildings and equipment, information management, and statistics in…

Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services

ERIC Educational Resources Information Center

Tobias, Christine; Blair, Amy

2015-01-01

Distance librarians often do not have the opportunity to engage face-to-face with users of library services. Without this personal interaction, it can be difficult to evaluate the effectiveness of library services in meeting the needs of the distance learners. Distance librarians may not realize it, but most have a wealth of information at their…

Identification of Information Needs of the American Indian Community That Can Be Met by Library Services. Final Report, June 1975.

ERIC Educational Resources Information Center

Townley, Charles T.

As the final report on the National Indian Education Association's (NIEA) Library Project, this document presents the following: (1) an introduction (describes the general condition of American Indian library service, the involvement of NIEA, and the project's objectives and time line); (2) the methodology of Phase I: identification of…

Building the Service-Based Library Web Site: A Step-by-Step Guide to Design and Options.

ERIC Educational Resources Information Center

Garlock, Kristen L.; Piontek, Sherry

The World Wide Web, with its captivating multimedia features and hypertext capabilities, has brought millions of new users to the Internet. Library staff who could create a home page on the Web could present basic information about the library and its services, showcase its resources, create links to quality material inside and outside the…

Circulation Policies in Academic Medical Libraries: A Comparative Study of Allocation Strategies, Demographic Analysis, Service Offerings, and Implications for Practice

ERIC Educational Resources Information Center

Whitehead, Michele L.; Gutierrez, Laura; Miller, Melody

2014-01-01

The purpose of this study is to gain an understanding of current academic medical library circulation polices and examine methods libraries utilize to meet patron needs. Key informants were selected from five states. Statistics regarding financial practices, users, services, space access, and circulation practices were collected via survey…

Cinemeducation: using film as an educational tool in mental health services.

PubMed

Gorring, Helene; Loy, John; Spring, Hannah

2014-03-01

This feature looks at the benefits of using film as an educational tool for mental health. In particular, it presents two case studies outlining how two health library services successfully implemented film clubs for the purposes of teaching and learning for mental health. H.S. © 2014 The authors. Health Information and Libraries Journal © 2014 Health Libraries Group.

Clear Purpose...Complete Commitment: A Long-Range Program To Provide Louisianians with Library and Information Services Adequate to Their Needs, 1992-1996.

ERIC Educational Resources Information Center

Jaques, Thomas F.

This report identifies specific inadequacies in Louisiana public library services, resources, facilities, and personnel. It also identifies the people who are to be served, and reveals the geographical, sociological, economic, and educational barriers to the expanded use of libraries. Finally, it presents specific goals and objectives as part of…

A Selective Bibliography on Measurement in Library and Information Services.

ERIC Educational Resources Information Center

Reynolds, Rose, Comp.

The aim of this survey, based on material held in the Aslib Library, was to produce a list of items dealing with cost and costings in library services, for use within the Aslib Research Department. Attention has been concentrated on material published since 1960, although a few items prior to this date have been included. Items which are…

As Libraries Go Digital, Sharing of Data Is at Odds with Tradition of Privacy

ERIC Educational Resources Information Center

Parry, Marc

2012-01-01

Colleges share many things on Twitter, but one topic can be risky to broach: the reading habits of library patrons. Patrons' privacy is precious to most librarians. Yet new Web services thrive on collecting and sharing the very information that has long been protected. This points to an emerging tension as libraries embrace digital services.…

Planning Library Services; Proceedings of a Research Seminar (University of Lancaster 9-11 July 1969).

ERIC Educational Resources Information Center

Mackenzie, A. Graham, Ed.; Stuart, Ian M., Ed.

This proceedings volume of a seminar on planning library services is the third in a series of papers, published at irregular intervals, to report on research work by members of the University of Lancaster library staff. From January 1967 until June 1969 the Office of Scientific and Technical Information (OSTI) organized regular meetings under the…

Library-Specific Microcomputer Software.

ERIC Educational Resources Information Center

Levert, Virginia M.

1985-01-01

Discusses number and type of microcomputer software programs useful to libraries and types of hardware on which they run, as identified by Nolan Information Management Services. Highlights include general application programs, applications designed to support library technical processes, producers of library software, and choosing among options.…

EDI.

ERIC Educational Resources Information Center

Bluh, Pamela; And Others

1996-01-01

This special section on EDI (Electronic Data Interchange) in libraries includes eight articles that discuss experiences in libraries in the United Kingdom, EDI and the acquisitions process in Europe, a Canadian viewpoint, the ILS (Integrated Library Systems) vendor and EDI, public libraries, and EDI in the information services industry. (LRW)

Special Libraries Division. Papers.

ERIC Educational Resources Information Center

International Federation of Library Associations, The Hague (Netherlands).

In "How Special Libraries Use Networks," a paper presented at the 1982 International Federation of Library Associations (IFLA) conference, David R. Bender (United States) advocates cooperation among academic, public, school, and special libraries in the areas of information management, staff services, and acquisition of technology. He…

International Reports. International Federation of Library Associations and Institutions; Canada's Libraries in 2002: A Year of Partnerships; A Golden Celebration: The National Library of Canada at 50.

ERIC Educational Resources Information Center

Wiggins, Beacher; Adams, Karen G.; Starr, Mary Jane

2003-01-01

These three reports discuss international library organization issues, including awards and grants, digital technology, and membership; and Canadian library issues, including federal information policy issues, library services, projected shortage of librarians, mergers, digital divide, and a history of the National Library of Canada. (LRW)

Evolution of an academic-public library partnership.

PubMed

Engeszer, Robert J; Olmstadt, William; Daley, Jan; Norfolk, Monique; Krekeler, Kara; Rogers, Monica; Colditz, Graham; Anwuri, Victoria V; Morris, Scott; Voorhees, Mychal; McDonald, Brenda; Bernstein, Jackie; Schoening, Paul; Williams, Lee

2016-01-01

A partnership to improve access to health information via an urban public library system was established in St. Louis, Missouri, in 2011. A multiyear project was outlined that included an information needs assessment, a training class for public library staff, information kiosks at library branches for delivering printed consumer health materials, and a series of health-related programming. The partnership evolved to include social service and community organizations to carry out project goals and establish a sustainable program that met the health and wellness interests of the community.

77 FR 35351 - Submission for OMB Review; Comment Request

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-13

.... Agricultural Research Service Title: Information Collection for Document Delivery Services. OMB Control Number: 0518-0027. Summary of Collection: The National Agricultural Library (NAL) accepts requests from libraries and other organizations in accordance with the national and international interlibrary loan code...

Eyes Wide Open

ERIC Educational Resources Information Center

Bodemer, Brett; Brown, Karen; Crowther, Jennifer

2009-01-01

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research…

Developments in Prison Service Education and Training. Coombe Lodge Report. Volume 22, Number 1.

ERIC Educational Resources Information Center

Benson, Ian; And Others

1990-01-01

Ten papers are provided on the prison education service in the United Kingdom. "Developments in Prison Service Management" (Ian Benson) describes changes in the past 5 years. "Prison Libraries" (Peter Blunt) describes the background to prison libraries and provides information on the present position. Current approaches to…

Mobile Phone Applications in Academic Library Services: A Students' Feedback Survey

ERIC Educational Resources Information Center

Karim, Nor Shahriza Abdul; Darus, Siti Hawa; Hussin, Ramlah

2006-01-01

Purpose: This study seeks to explore the utilization of mobile phone services in the educational environment, explore the nature of mobile phone use among university students, and investigate the perception of university students on mobile phone uses in library and information services. Design/methodology/approach: The study used a review of…

Introduction to Technical Services. Seventh Edition. Library and Information Science Text Series.

ERIC Educational Resources Information Center

Evans, G. Edward; Intner, Sheila S.; Weihs, Jean

This updated edition covers all aspects of library technical services--from acquisitions to managing the cataloging department--with new emphasis on automation as it affects technical services work and those skills that can be developed through work experience or classroom instruction. Part One, General Background, consists of four chapters that…

Adult Services in the Eighties: Final Report.

ERIC Educational Resources Information Center

Heim, Kathleen M.

The American Library Association's (ALA) Adult Services in the Eighties (ASE) project was undertaken to supply information about areas of current and unique concentration to aid librarians in identifying, describing, and planning the scope of adult services in their own libraries. The ASE project updates a study conducted in 1954--the most recent…

International Federation of Library Associations Annual Conference Papers. General Research Libraries Division: Parliamentary Libraries and National Libraries Sections (47th, Leipzig, East Germany, August 17-22, 1981).

ERIC Educational Resources Information Center

Gude, Gilbert; And Others

This set of papers presented to the General Research Libraries Division of the International Federation of Library Associations (IFLA) during its 47th annual conference (1981) includes: "The Effect of the Introduction of Computers on Library and Research Staff," by Gilbert Gude; "Libraries as Information Service Agencies…

The role of an NHS library service in the UK: the perceptions of clinical managers in Portsmouth, UK.

PubMed

Blagden, Pauline

2007-06-01

Portsmouth NHS Library Service is exploring methods of raising its profile within its host organization and wishes to demonstrate its contribution to achieving organizational goals, perhaps by means of an impact study. The objective of this small scale study, regarded as a possible precursor to an impact study, was to identify areas where there is potential to increase awareness among clinical managers of the Library's contribution. An e-mail survey was sent to clinical managers to elicit their opinions regarding the contribution of the Library Service to organizational goals. Perhaps unsurprisingly, the role of the Library Service in education, research and effectiveness was most widely recognized. Of responses, 30/42 (71%) rated it as 'very important' and a further 11 (26%) rated it as 'important'. The low appreciation of the Library Service to Clinical Services is a disappointment in view of the body of research evidence. Only 12 respondents (29%) thought that the Library Service contributed 'significantly' by 'supporting informed and timely clinical decision making'. The study suggested areas where there might be scope to raise awareness of the Library contribution. In considering how best to achieve this, the benefits need to be weighed against the resource implications. Portsmouth NHS Library Service decided to increase its marketing efforts but not to carry out an impact study in the short term.

Developing a long-term condition's information service in collaboration with third sector organisations.

PubMed

McShane, Lesley; Greenwell, Kate; Corbett, Sally; Walker, Richard

2014-06-01

People with long-term conditions need to be signposted to high quality information and advice to understand and manage their condition. Information seeking tools combined with third sector information could help address their information needs. To describe the development and implementation of an information service for people living with long-term conditions at one NHS acute trust in the Northeast of England. An information service was trialled using bespoke information models for three long-term conditions in collaboration with third sector organisations. These guided people to relevant, timely and reliable information. Both clinician and service user questionnaires were used to evaluate satisfaction with the service. Appropriately designed information models can be used interchangeably across all services. Between 75% and 91% of users agreed that they were satisfied with various aspects of the service. Generally, users received relevant, understandable and high quality information at the right time. Nearly all health professionals (94-100%) felt the service was accessible, provided high quality information and did not significantly impact on their consultation time. The developed information service was well received by service users and health professionals. Specifically, the use of information prescriptions and menus facilitated access to information for people with long-term conditions. © 2014 The authors. Health Information and Libraries Journal © 2014 Health Libraries Group.

The Library and the Economic Community; A Market Analysis of Information Needs of Business and Industry in the Communities of Pasadena and Pomona, California.

ERIC Educational Resources Information Center

Meyer, Robert S.; Rostvold, Gerhard N.

This study represents a market analysis of the needs, habits and desires of business firms concerning their acquisition and utilization of the information required in their work in order to improve public library services to business and industry through cooperative library action. The key recommendations were: the public library should be the…

Library Information Resource Book For Staff.

ERIC Educational Resources Information Center

Potts, Ken; And Others

This guide is the Northern Illinois University (NIU) Libraries' quick reference tool for providing information about its collections, facilities, and services. The articles are arranged in an alphabetic, dictionary format with numerous cross-references, and highlight information on the following: administrative offices; company annual reports;…

Creating Services for the Digital Library.

ERIC Educational Resources Information Center

Crane, Dennis J.

The terms "virtual library,""digital library," and "electronic library" have received growing attention among professional librarians, researchers, and users of information over the past decade. The confluence of exploding sources of data, expanding technical capability, and constrained time and money will quickly move these concepts from…

ALA Meets at Ground-Zero, New York City Conference Report.

ERIC Educational Resources Information Center

Wilson Library Bulletin, 1986

1986-01-01

Description of 1986 American Library Association Conference summarizes significant organizational actions and presentations on upgrading automation systems, censorship, federal libraries, fees and public library services, black community information needs, Linked Systems Project, libraries and the homeless, new products exhibited, and 1994…

International Reports.

ERIC Educational Resources Information Center

Anderson, Nancy D.; And Others

1994-01-01

Three reports discuss the International Federation of Library Associations and Institutions; the Frankfurt Book Fair, focusing on electronics; and Canadian library trends, including resource sharing, technology projects, information policy, censorship, services for persons with disabilities, construction projects, and library education and…

Technology for Libraries.

ERIC Educational Resources Information Center

Phenix, Katharine; And Others

1990-01-01

Five articles discuss information technology in libraries: (1) "Software for Libraries" (Katharine Phenix); (2) "Online Update: European Online Services" (Martin Kesselman); (3) "Connect Time: Online Pricing Breakthroughs" (Barbara Quint); (4) "Microcomputing: Micro Biology Computer Viruses" (James LaRue);…

The Future Revisited.

ERIC Educational Resources Information Center

Mason, Marilyn Gell

1996-01-01

Reviews earlier predictions about technological change in libraries, finds that providing equal access to information remains the library's mission, and forecasts the future. Topics include ownership versus access, electronic resources, information infrastructure, users, levels of service fees, circulation, librarians as "information…

Library and Information Services Policy: A Forum Report (Washington, D.C., September 23-24, 1993).

ERIC Educational Resources Information Center

National Commission on Libraries and Information Science, Washington, DC.

This report is the result of a meeting to consider the need for broad assessment of the fundamental changes in library and information services needed to keep pace with the electronic age. Participants agreed to plan for the establishment of an annual series of policy forum meetings for participants from a variety of disciplines to consider issues…

Statistics in Support of the Ten Topic Areas. White House Conference on Library and Information Services.

ERIC Educational Resources Information Center

Keyser, Amy B., Ed.; LaMoure, Lawrence, Ed.

This booklet presents statistical tables and graphs which were compiled to assist the delegates to the White House Conference on Library and Information Services in formulating their arguments. The tables and graphs have been assigned to one or more of the 10 topic areas, but may also be applied to the three conference themes of Literacy,…

Access for all? A survey of health librarians in the north-west of England on provision of information to patients.

PubMed

King, Colette; Hornby, Susan

2003-12-01

This study examined the role that health librarians could play in helping patients to find information. A questionnaire survey was sent out to 50 health librarians in the north-west of England. It examined the following: the type of library and users, access to information for patients, librarians' attitudes to provision of information to patients and their knowledge of other sources available to their users. Ninety-seven per cent of librarians said that they could recommend quality information sources to patients, but many suggested that there were practical problems in allowing patients to use health libraries due to lack of appropriate resources, facilities and funding. Advantages of health library involvement in patient information include having a local point of contact for patients and the ability of librarians to find, evaluate and organize good-quality resources. However, health library staff may not have enough time to answer enquiries from the public and may lack training in dealing with patients. Innovation, especially in developing on-line services, could offer a way to provide a service without overloading the physical requirements of a library. Librarians could also collaborate with other staff to improve patient information.

Library Functions, Scholarly Communication, and the Foundation of the Digital Library: Laying Claim to the Control Zone.

ERIC Educational Resources Information Center

Atkinson, Ross

1996-01-01

Discussion of academic libraries and online systems focuses on core library services and a digital library which could serve as an alternative publishing mechanism for specialized scholarly communication. Highlights include adding value to sources of information; conflicts, including those with commercial publishers; and standardization and…

The Role of Technology for the Dallas Public Library in Long Range Planning.

ERIC Educational Resources Information Center

Borgman, Christine L.

Major trends in library technology and technology in general, as indicated by information gathered through internal development work at the Dallas Public Library, professional readings, and interviews with experts, are discussed. Trends covered are: (1) internal library services focusing on a total systems approach to library automation; (2)…

Applying the Critical Theory of Library Technology to Distance Library Services

ERIC Educational Resources Information Center

Brumfield, Elizabeth Jean

2010-01-01

The re-envisioning of libraries as information leaders in higher education requires an examination of the decisions made in the acquisition and adoption of library technology. The Critical Theory of Library Technology offers a framework for viewing technology decisions through a social, economic and political perspective. This paper uses the…

Jackson District Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

ERIC Educational Resources Information Center

Rosynek, Joy

This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The Jackson District Library (Michigan) conducted a project that involved recruitment, retention, public awareness, training, basic literacy, collection development, tutoring, employment…

Alternatives for Financing the Public Library.

ERIC Educational Resources Information Center

Government Studies & Systems, Philadelphia, PA.

In a study to determine patterns of public library funding and to find alternative options for improving library support, the present level of funding has been found woefully inadequate. Total expenditures for public library service in 1971-72 were $184 million. In order to fulfill the public library's role as an information source for people at…

Leadership Diversity: A Study of Urban Public Libraries

ERIC Educational Resources Information Center

Winston, Mark; Li, Haipeng

2007-01-01

Diversity has been identified as a priority in library and information services for some time. The limited published research on diversity programs in libraries, though, has focused on academic libraries. This article represents the results of a study of leadership diversity in large, urban public libraries. In the study of members of the Urban…

New Jersey Public Library Statistics for 1992.

ERIC Educational Resources Information Center

Fortenbaugh, Robert K., Comp.

The State Library of New Jersey annually compiles statewide statistics from annual reports submitted by public libraries in the state in order to help libraries analyze and improve programs and services. This report includes the following information: average price paid for books in 1992; per capita expenditure for New Jersey public libraries by…

Library Resources for International Education. A Report Submitted by the Task Force on Library and Information Resources to the Government/Academic Interface Committee, International Education Project, American Council on Education. Occasional Paper No. 1.

ERIC Educational Resources Information Center

American Council on Education, Washington, DC. International Education Project.

The purpose of this study is to consider methods for providing adequate library and information services for U. S. international education programs. The state of U.S. library resources for the following eight world-area programs was reviewed to determine common library needs and problems: Africa, East Asia, Latin America, Middle East, South Asia,…

Information Brokers/Free-Lance Librarians: An Alternative Reference Service.

ERIC Educational Resources Information Center

Hogan, Matthew

This paper examines the profession of information brokerage through a look at types of services provided, and through a discussion of major issues, including that of fee for service. The types of information broker and free-lance librarian services are identified: (1) non-profit reference and research services administered by public libraries and…

The Information Needs of Virtual Users: A Study of Second Life Libraries

ERIC Educational Resources Information Center

Chow, Anthony S.; Baity, C. Chase; Zamarripa, Marilyn; Chappell, Pam; Rachlin, David; Vinson, Curtis

2012-01-01

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

Using Pamphlets With Disadvantaged Adults. Public Library Training Institutes Library Service Guide Number Three.

ERIC Educational Resources Information Center

Schmidt, Susan K.

Pamphlets are a useful way of presenting alternative sources of information to disadvantaged adults. Pamphlets are easy to handle and to read, inexpensive, and provide current information of various topics of interest. This brief guide lists sources of free or inexpensive pamphlets and describes various methods for their display in the library,…

The Louis Stokes Health Sciences Library: the Howard University move experience

PubMed Central

Bryant, Darcel A.

2004-01-01

The Louis Stokes Health Sciences Library attributes its successful move to early planning and preparation. Professional literature on the subject as well as consultation with other experienced library personnel also proved beneficial. Utilizing these resources, the committees devised a strategy that supported the library's mission to provide excellent and complete information services for the advancement of health sciences. This paper describes the Howard University Health Sciences Library move experience and offers practical advice for planning a library move. We hope that the information shared will assist other libraries facing a similar challenge. PMID:15098055

Planning Library Services; Proceedings of a Research Seminar Held at the University of Lancaster 9-11 July 1969.

ERIC Educational Resources Information Center

Mackenzie, A. Graham, Ed.; Stuart, Ian M., Ed.

This proceedings volume of a seminar on planning library services is the third in a series of papers, published at irregular intervals, to report on research work by members of the University of Lancaster library staff. From January 1967 until June 1969 the Office of Scientific and Technical Information (OSTI) organized regular meetings under the…

Educating Black Librarians. Papers from the 50th Anniversary Celebration of the School of Library and Information Sciences, North Carolina Central University.

ERIC Educational Resources Information Center

Speller, Benjamin F., Jr., Ed.

This document assembles 16 papers given at a 1989 symposium in honor of the 50th anniversary of the School of Library and Information Sciences at North Carolina Central University, Durham (NCCU). The papers examine the past, present, and future of the participation of African Americans in the field of library and information service. Titles…

The Future of Government Information: Money, Management, and Technology. Summaries of Proceedings of the FLICC Forum on Federal Information Policies (9th, Washington, D.C., March 17, 1992).

ERIC Educational Resources Information Center

Mulford, Carolyn

This report contains summaries of papers presented at the annual forum of the Federal Library and Information Center Committee (FLICC) of the Library of Congress. Introductory and special remarks were delivered by FLICC Executive Director Mary Berghaus Levering, Associate Librarian for Constituent Services of the Library of Congress Donald C.…

Search without Boundaries Using Simple APIs

ERIC Educational Resources Information Center

Tong, Qi (Helen)

2009-01-01

The U.S. Geological Survey (USGS) Library, where the author serves as the digital services librarian, is increasingly challenged to make it easier for users to find information from many heterogeneous information sources. Information is scattered throughout different software applications (i.e., library catalog, federated search engine, link…

A pilot project of a cancer patient library in Italy: results of a customer-satisfaction survey and its products.

PubMed

Truccolo, Ivana; Bianchet, Katia; Capello, Fabia; Russell-Edu, William; Dal Maso, Luigino; Colombatti, Alfonso; Ciolfi, Laura; Tirelli, Umberto; De Paoli, Paolo

2006-12-01

The purpose of this study is to determine the degree of satisfaction of users of the Cancer Information Point section of the Library for Patients (CIP-LP), active since 1998 at the National Cancer Institute of Aviano, Italy. The CIP-LP is based on a skilled intermediary, adequate informative material and a specific location, within the Scientific Library of the Institute. A survey was developed to assess service functionality and quality from the users' viewpoint. During a 6-month period, a questionnaire was mailed to 194 patients and relatives who previously used the CIP-LP; 113 (58%) were returned and processed. Of the respondents, 91% were pleased with the CIP-LP and 95% would recommend the service to other people. The information obtained contributed to a clearer understanding of the illness and treatment (45% as first answer) and a better control of the situation (33%). Fifty-one per cent evaluated the information received as 'good', 42%'excellent' and 4%'of sufficient quality'. This survey shows the appreciation and usefulness in the users' perception of a specific hospital library for cancer patients and their relatives, providing an information service supplementary to doctor-patient communication.

The NASA Library and Researchers at Goddard: A Visitor's Perspective

ERIC Educational Resources Information Center

Powell, Jill H.

2014-01-01

Jill Powell, engineering librarian from Cornell University, visited the library at NASA Goddard in Greenbelt, Maryland in July 2013, interviewing library staff and selected NASA scientists. She studied the library's digital projects, publications, services, and operations. She also interviewed several NASA scientists on information-seeking…

78 FR 18358 - National Library of Medicine; Notice of Meeting

Federal Register 2010, 2011, 2012, 2013, 2014

2013-03-26

... DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health National Library of Medicine.... Agenda: Review and Analysis of Systems. Place: National Library of Medicine, Building 38, 2nd Floor..., National Center for Biotechnology Information, National Library of Medicine, Building 38, Room 8N805...

Museum of Comparative Zoology Library--The Agassiz Library: Harvard University.

ERIC Educational Resources Information Center

Jonas, Eva S.; Regen, Shari S.

1986-01-01

Argues that the Museum of Comparative Zoology Library reflects the union between the nineteenth century natural history values of Louis Agassiz and the twentieth century library and information science methodology. Special collections, records, cataloging and classification, serials and their classification, policies, services, and procedures are…

Temple University Libraries in the Mid-Seventies: A Status Report.

ERIC Educational Resources Information Center

Nitecki, Joseph Z.

Present central library operations are discussed in terms of emerging needs and possible direction for future development. Library objectives include acquiring and organizing relevant records of knowledge, and providing satisfactory information service standards. Issues relating to objectives include the library's involvement in planning and…

Ending the Turf War: Circulation, Reference, and Instruction on One Team

ERIC Educational Resources Information Center

Johnson, Ken; Jennings, Susan; Hisle, Sue

2011-01-01

In January 2008, the Belk Library & Information Commons at Appalachian State University combined the Access Services staff members of the Circulation and Lower Level Service Desks with the Reference and Instruction team as part of a library-wide reorganization effort. The new team balanced what had been a staff-dominated Access Services team…

Digital Library Services: Perceptions and Expectations of User Communities and Librarians in a New Zealand Academic Library.

ERIC Educational Resources Information Center

Xia, Wei

2003-01-01

Provides an overview of research conducted at Victoria University of Wellington regarding differing perceptions and expectations of user communities and librarians related to the usability of digital services. Considers access to services, currency of information on the Web site, the online public access catalog, databases, electronic journals,…

The Washington Library Network

ERIC Educational Resources Information Center

Franklin, Ralph W.; MacDonald, Clarice I.

1976-01-01

The objectives of the Washington Library Network (WLN) are 1) statewide sharing of resources among all types of libraries, 2) economically meeting the information demands of all citizens of the state, and 3) centralized computer-communication systems for bibliographic services. (Author)

Nursing staff connect libraries with improving patient care but not with achieving organisational objectives: a grounded theory approach.

PubMed

Chamberlain, David; Brook, Richard

2014-03-01

Health organisations are often driven by specific targets defined by mission statements, aims and objectives to improve patient care. Health libraries need to demonstrate that they contribute to organisational objectives, but it is not clear how nurses view that contribution. To investigate ward nursing staff motivations, their awareness of ward and organisational objectives; and their attitudes towards the contribution of health library services to improving patient care. Qualitative research using focus group data was combined with content analysis of literature evidence and library statistics (quantitative data). Data were analysed using thematic coding, divided into five group themes: understanding of Trust, Ward and Personal objectives, use of Library, use of other information sources, quality and Issues. Four basic social-psychological processes were then developed. Behaviour indicates low awareness of organisational objectives despite patient-centric motivation. High awareness of library services is shown with some connection made by ward staff between improved knowledge and improved patient care. There was a two-tiered understanding of ward objectives and library services, based on level of seniority. However, evidence-based culture needs to be intrinsic in the organisation before all staff benefit. Libraries can actively engage in this at ward and board level and improve patient care by supporting organisational objectives. © 2014 The author. Health Information and Libraries Journal © 2014 Health Libraries Group.

The Shattered Stereotype: The Academic Library in Technological Transition.

ERIC Educational Resources Information Center

Foster, Constance L.

In academic libraries, neither technical services, public services, nor administration has escaped the impact of online information systems. Online catalogs, network systems, interlibrary lending, database searches, circulation control, automated technical processes, and an increasing number of non-book materials are part of a technological…

Marketing the Worth of Your Library.

ERIC Educational Resources Information Center

Sass, Rivkah K.

2002-01-01

Discusses the need for libraries to market the value of their services. Highlights include customer satisfaction surveys; competition with other information providers; borrowing ideas from the private sector; focusing on marketing electronic resources; targeting younger users; the importance of personal service; and having a budget for…

A national survey of UK health libraries investigating the cost of interlibrary loan services and assessing the accessibility to key orthopaedic journals.

PubMed

Tahim, Arpan; Stokes, Oliver; Vedi, Vikas

2012-06-01

 NHS Library Services are utilised by NHS staff and junior trainees to locate scientific papers that provide them with the evidence base required for modern medical practice. The cost of accessing articles can be considerable particularly for junior trainees.  This survey looks at variations in cost of journal article loans and investigates access to particular orthopaedic journals across the country.  A national survey of UK Health Libraries was performed. Access to and costs of journals and interlibrary loan services were assessed. Availability of five wide-reaching orthopaedic journals was investigated.  Seven hundred and ten libraries were identified. One hundred and ten libraries completed the questionnaire (16.7%). Of these, 96.2% reported free access to scientific journals for users. 99.1% of libraries used interlibrary loan services with 38.2% passing costs on to the user at an average of £2.99 per article. 72.7% of libraries supported orthopaedic services. Journal of Bone and Joint Surgery (British) had greatest onsite availability.  The study demonstrates fluctuations in cost of access to interlibrary loan services and variation in access to important orthopaedic journals. It provides a reflection of current policy of charging for the acquisition of medical evidence by libraries in the UK. © 2012 The authors. Health Information and Libraries Journal © 2012 Health Libraries Group.

Library & Information Services: an Astronomer's Wishlist

NASA Astrophysics Data System (ADS)

Andernach, Heinz

I review some of the past and current methods for retrieval of literature and other published information, excluding commercial services. Much of this is a personal view and based on experience made at various institutions, some of them neither with an adequately complete astronomy library, nor with a professional astronomy librarian. Rather than describing current retrieval methods, a few of their weaknesses are identified which merit future improval. Despite the availability of powerful electronic tools, we need to improve efforts in safeguarding published numerical and textual information in a format readily usable by astronomers. Comments are made on a user-friendly arrangement of a library, and on useful tasks for librarians with available time.

Developing library bioinformatics services in context: the Purdue University Libraries bioinformationist program

PubMed Central

Rein, Diane C.

2006-01-01

Setting: Purdue University is a major agricultural, engineering, biomedical, and applied life science research institution with an increasing focus on bioinformatics research that spans multiple disciplines and campus academic units. The Purdue University Libraries (PUL) hired a molecular biosciences specialist to discover, engage, and support bioinformatics needs across the campus. Program Components: After an extended period of information needs assessment and environmental scanning, the specialist developed a week of focused bioinformatics instruction (Bioinformatics Week) to launch system-wide, library-based bioinformatics services. Evaluation Mechanisms: The specialist employed a two-tiered approach to assess user information requirements and expectations. The first phase involved careful observation and collection of information needs in-context throughout the campus, attending laboratory meetings, interviewing department chairs and individual researchers, and engaging in strategic planning efforts. Based on the information gathered during the integration phase, several survey instruments were developed to facilitate more critical user assessment and the recovery of quantifiable data prior to planning. Next Steps/Future Directions: Given information gathered while working with clients and through formal needs assessments, as well as the success of instructional approaches used in Bioinformatics Week, the specialist is developing bioinformatics support services for the Purdue community. The specialist is also engaged in training PUL faculty librarians in bioinformatics to provide a sustaining culture of library-based bioinformatics support and understanding of Purdue's bioinformatics-related decision and policy making. PMID:16888666

Developing library bioinformatics services in context: the Purdue University Libraries bioinformationist program.

PubMed

Rein, Diane C

2006-07-01

Purdue University is a major agricultural, engineering, biomedical, and applied life science research institution with an increasing focus on bioinformatics research that spans multiple disciplines and campus academic units. The Purdue University Libraries (PUL) hired a molecular biosciences specialist to discover, engage, and support bioinformatics needs across the campus. After an extended period of information needs assessment and environmental scanning, the specialist developed a week of focused bioinformatics instruction (Bioinformatics Week) to launch system-wide, library-based bioinformatics services. The specialist employed a two-tiered approach to assess user information requirements and expectations. The first phase involved careful observation and collection of information needs in-context throughout the campus, attending laboratory meetings, interviewing department chairs and individual researchers, and engaging in strategic planning efforts. Based on the information gathered during the integration phase, several survey instruments were developed to facilitate more critical user assessment and the recovery of quantifiable data prior to planning. Given information gathered while working with clients and through formal needs assessments, as well as the success of instructional approaches used in Bioinformatics Week, the specialist is developing bioinformatics support services for the Purdue community. The specialist is also engaged in training PUL faculty librarians in bioinformatics to provide a sustaining culture of library-based bioinformatics support and understanding of Purdue's bioinformatics-related decision and policy making.

The Importance of Information Analysis Centers in the Performance of Information Services.

ERIC Educational Resources Information Center

Weisman, Herman M.

It is necessary to distinguish the functions, services and products of various types of information services. For example, document centers, clearinghouses, referral centers, and special libraries deal mainly with information in a broad sense. The main function of information analysis centers, however, is to optimize the ratio of knowledge to…

Total Quality Management in Information Services. Information Services Management Series.

ERIC Educational Resources Information Center

St. Clair, Guy

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

Office Automation and Information Technology Trends--Their Impact on Libraries and Information Center Management.

ERIC Educational Resources Information Center

Mason, Robert M.

1986-01-01

Reviews recent research on the rate of implementation and impacts of office automation (i.e., expanding microcomputer use, expert systems, electronic publishing) and outlines how these impacts may lead to changes in roles and services of libraries and information professionals. (Author/MBR)

Public Use of Academic Libraries in Virginia.

ERIC Educational Resources Information Center

McCulley, Lucretia; Ream, Dan

1988-01-01

The directors of 40 academic libraries in Virginia were surveyed to obtain information on their practices relating to public access, services, and fees in their libraries. Complete or partial responses were received from 21 libraries in private institutions and 14 from state-supported institutions. These responses indicate that all of the…

Two Libraries Working toward Common Goals

ERIC Educational Resources Information Center

Potter, Tonya; Johnson, Kara

2017-01-01

Students look to their school library to find new books, seek information, creatively solve problems, and use technology. School libraries play an essential role in students' academic growth and development of lifelong learning skills. All of the wonderful resources and services that school libraries provide are easily accessible to the population…

Software Repository

NASA Technical Reports Server (NTRS)

Merwarth, P., D.

1983-01-01

The Common Software Module Repository (CSMR) is computerized library system with high product and service visibility to potential users. Online capabilities of system allow both librarian and user to interact with library. Librarian is responsible for maintaining information in CSMR library. User searches library to locate software modules that meet his or her current needs.

77 FR 17488 - National Library of Medicine; Notice of Meeting

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-26

... DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health National Library of Medicine...: Review and Analysis of Systems. Place: National Library of Medicine, Building 38, 2nd Floor, Board Room... Center for Biotechnology Information, National Library of Medicine, Building 38, Room 8N805, Bethesda, MD...

77 FR 17490 - National Library of Medicine; Notice of Meetings

Federal Register 2010, 2011, 2012, 2013, 2014

2012-03-26

... DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health National Library of Medicine.... App), notice is hereby given of meetings of the Board of Regents of the National Library of Medicine... Library of Medicine Disaster Information Management Research Center Working Group. Date: May 7, 2012. Open...

Research Libraries' Costs of Doing Business (and Strategies for Avoiding Them)

ERIC Educational Resources Information Center

Greenstein, Daniel

2004-01-01

With today's relatively flat budgets, research libraries are finding their buying power further diminished by the hyperinflationary costs of library materials. Yet technology innovation, coupled with organizational restructuring, is enabling libraries not only to provide more high-quality information services but also to achieve unparalleled…

Handbook for Student Assistants of New Mexico Tech Library.

ERIC Educational Resources Information Center

New Mexico Inst. of Mining and Technology, Socorro.

Designed to be used in conjunction with a departmental operations manual, this guide for student assistants in the New Mexico Institute of Mining and Technology Library provides basic information about the library as a whole. Topics covered by the guide are: (1) library departments, including reference services, interlibrary loan, technical…

North Dakota Public Library Trustee Manual.

ERIC Educational Resources Information Center

North Dakota Library Association, Bismarck.

Intended as a guide for public library board members of the state of North Dakota, this manual provides basic information that all trustees should have and suggestions that will help them become more active and useful not only to their library and community but also to libraries and library services in the state. Subjects covered include goals,…

The Academic Library: A Post-Modern Lazarus?

ERIC Educational Resources Information Center

Pierre, Peter

2005-01-01

The author argues that there is a need to reassess the direction of the academic library and the working practices of the staff within it to reclaim our libraries for their users and to examine the epistemology of library and information services. He argues that in order for academic libraries to find their place in the tertiary education culture…

Alabama's Public Library as Seen by Patrons, Administrators and Trustees. Executive Summary.

ERIC Educational Resources Information Center

Kaske, Neal; And Others

Conducted to obtain information for use in developing a revised five-year plan of library service for the state of Alabama, this study was designed to determine the priorities of the state's public libraries as perceived by librarians, chairpersons of library boards of trustees, and library users. Two survey instruments were designed and…

Graduate Students Library Satisfaction Survey: Miller F. Whittaker Library, South Carolina State University.

ERIC Educational Resources Information Center

Agingu, Beatrice O.; Johnson, Minnie M.

This article reports the findings of a library user satisfaction survey of graduate students conducted by the library staff at South Carolina State University. The survey evaluated the effectiveness of the library's programs, resources, and services in meeting the informational needs of graduate students at this institution. The objectives of the…

Evaluation of a library outreach program to research labs.

PubMed

Brandenburg, Marci D; Doss, Alan; Frederick, Tracie E

2010-07-01

The goal of this study was to conduct an outcomes-based evaluation of the National Cancer Institute-Frederick (NCI-F) Scientific Library's Laptop Librarian service, where librarians took a laptop and spent time in research buildings. The authors used statistics from the Laptop Librarian sessions, a NCI-F community-wide online survey, and in-person interviews to evaluate the service. The Laptop Librarian service increased the accessibility of librarians and saved patrons' time. Users gained useful information and expressed overall satisfaction with the service. The Laptop Librarian service proves to be a useful means for increasing access to librarians and providing users with necessary information at this government research facility.

Evolution of an academic–public library partnership*

PubMed Central

Engeszer, Robert J.; Olmstadt, William; Daley, Jan; Norfolk, Monique; Krekeler, Kara; Rogers, Monica; Colditz, Graham; Anwuri, Victoria V.; Morris, Scott; Voorhees, Mychal; McDonald, Brenda; Bernstein, Jackie; Schoening, Paul; Williams, Lee

2016-01-01

A partnership to improve access to health information via an urban public library system was established in St. Louis, Missouri, in 2011. A multiyear project was outlined that included an information needs assessment, a training class for public library staff, information kiosks at library branches for delivering printed consumer health materials, and a series of health-related programming. The partnership evolved to include social service and community organizations to carry out project goals and establish a sustainable program that met the health and wellness interests of the community. PMID:26807055

Three CEOs, Three Futures.

ERIC Educational Resources Information Center

Berry, John N., III

1998-01-01

Interviews with three CEOs--UMI (University Microfilms International), OCLC (Online Computer Library Center), and Gale Research--focus on outlooks for information and libraries. Discusses expanded educational Web services/courseware, library role in delivery, electronic dissertation publishing, digital data conversion, thesauri/indexing, union…

NEIC Library Services

EPA Pesticide Factsheets

The National Enforcement Investigation Center (NEIC) Environmental Forensic Library partners with NEIC's forensic scientists to retrieve, validate and deliver information to develop methods, defensible regulations, and environmental measurements.

Three Years of Unmediated Document Delivery: An Analysis and Consideration of Collection Development Priorities.

PubMed

Chan, Emily K; Mune, Christina; Wang, YiPing; Kendall, Susan L

2016-01-01

Like most academic libraries, San José State University Library is struggling to meet users' rising expectations for immediate information within the financial confines of a flat budget. To address acquisition of nonsubscribed article content, particularly outside of business hours, San José State University Library implemented Copyright Clearance Center's Get It Now, a document delivery service. Three academic years of analyzed data, which involves more than 10,000 requests, and the subsequent collection development actions taken by the library will be discussed. The value and challenges of patron-driven, unmediated document delivery services in conjunction with traditional document delivery services will be considered.

LUCY: A New Path to Diversity

ERIC Educational Resources Information Center

Marrah, Arleezah; Mills, Roxanne

2011-01-01

This article describes the Librarianship Upgrades for Children and Youth Services (LUCY), a multifaceted multicultural continuing education program for librarians developed by the Library and Information Science Program at Old Dominion University. The Institute of Museum and Library Services (IMLS) funds LUCY through the Laura Bush 21st century…

Analysis of the Library Situation in Latin America 1969.

ERIC Educational Resources Information Center

Organization of American States, Washington, DC. Library Development Program.

The modern library is an institution that supplies many information services by efficiently organizing universal knowledge that has been reduced to the printed word. Unfortunately, the Latin American countries have not developed centralized services and programs with respect to bibliography, cataloging, exchange, reprography, production of library…