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Sample records for library service guidelines

  1. Guidelines for Jail Library Service in Oregon.

    ERIC Educational Resources Information Center

    Oregon Library Association, Salem.

    Guidelines for public libraries establishing library services to residents of local correctional facilities outline recommended services, policy, materials, and staffing. Suggestions for implementation of services, readings, a sample policy statement, and a sample periodical list are included. (MBR)

  2. Guidelines for Jail Library Service in Oregon.

    ERIC Educational Resources Information Center

    Oregon Library Association, Salem.

    Guidelines for public libraries establishing library services to residents of local correctional facilities outline recommended services, policy, materials, and staffing. Suggestions for implementation of services, readings, a sample policy statement, and a sample periodical list are included. (MBR)

  3. Library Service to Local Jails: Guidelines.

    ERIC Educational Resources Information Center

    Kirby, Christine L.

    This document discusses the reasons for providing public library service to local jails from the viewpoint of the inmate, the library, and the jail administrator; and provides guidelines for establishing and operating this service. Topics covered include: obtaining approval from library and jail administrators for a library jail program; material…

  4. Multicultural Communities: Guidelines for Library Services. Third Edition

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions (NJ1), 2009

    2009-01-01

    These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…

  5. Addressing School Library Media Reference Services: Guidelines for Success.

    ERIC Educational Resources Information Center

    Latrobe, Kathy H.; Havener, W. Michael

    1994-01-01

    Discusses the value of professionally sanctioned guidelines for planning, implementing, and evaluating reference and information services in school libraries. A checklist is provided for assessing school library media reference services based in part on "Information Power." Results can be used for evaluating and upgrading existing…

  6. Guidelines for Audio-Visual Services in Academic Libraries.

    ERIC Educational Resources Information Center

    Association of Coll. and Research Libraries, Chicago, IL.

    The purpose of these guidelines, prepared by the Audio-Visual Committee of the Association of College and Research Libraries, is to supply basic assistance to those academic libraries that will assume all or a major portion of an audio-visual program. They attempt to assist librarians to recognize and develop their audio-visual responsibilities…

  7. Guidelines for National Libraries.

    ERIC Educational Resources Information Center

    Sylvestre, Guy

    This report is designed to provide practical assistance to government officials and librarians responsible for the planning, creation, and development of national library services. Based on a number of authoritative studies and a broad consensus among experts, including directors of national libraries, these guidelines give special attention to…

  8. Guidelines for Library Services to Babies and Toddlers. IFLA Professional Reports, No. 100

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions (NJ1), 2007

    2007-01-01

    The Guidelines are focused on the library services to babies and toddlers, their families and supporting organizations dealing with early literacy and appropriate services for the very young. Early brain development research has shown the unequivocal impact that talking, singing and reading to babies and toddlers can have on their acquisition of…

  9. Depository Libraries and Public Services.

    ERIC Educational Resources Information Center

    Kessler, Ridley

    1998-01-01

    Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)

  10. Electronic Reference Services: Some Suggested Guidelines.

    ERIC Educational Resources Information Center

    Sloan, Bernie

    1998-01-01

    Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)

  11. Library Automation: Guidelines to Costing.

    ERIC Educational Resources Information Center

    Ford, Geoffrey

    As with all new programs, the costs associated with library automation must be carefully considered before implementation. This document suggests guidelines to be followed and areas to be considered in the costing of library procedures. An existing system model has been suggested as a standard (Appendix A) and a classification of library tasks…

  12. Guidelines on Library Twinning.

    ERIC Educational Resources Information Center

    Doyle, Robert P., Comp.; Scarry, Patricia, Comp.

    This document serves as an overview of the many forms of library twinning, or formal exchanges of materials and/or staff between two institutions. Twinning can be reciprocal, but often involves a one-way arrangement whereby a library in a developing country receives a visit from a librarian of a developed country. Either way, both institutions can…

  13. Guidelines on Library Twinning.

    ERIC Educational Resources Information Center

    Doyle, Robert P., Comp.; Scarry, Patricia, Comp.

    This document serves as an overview of the many forms of library twinning, or formal exchanges of materials and/or staff between two institutions. Twinning can be reciprocal, but often involves a one-way arrangement whereby a library in a developing country receives a visit from a librarian of a developed country. Either way, both institutions can…

  14. Space Guidelines for Libraries.

    ERIC Educational Resources Information Center

    Wisconsin Coordinating Committee for Higher Education, Madison.

    The following guidelines are recommended: stack space--for each 10 volumes, one square foot of space; reading room--25 square feet per station x 20% of the total undergraduate population; carrel space--25% of the graduate enrollment x 45 square feet; office and auxilliary space--135 square feet x full time equivalent staff. (NI)

  15. Special Library Services.

    ERIC Educational Resources Information Center

    Ensley, Robert F., Ed.

    1975-01-01

    The September 1975 issue of Illinois Libraries focuses on the needs of the developmentally disabled, physically handicapped, and emotionally disturbed. Articles on library services to the blind and physically handicapped cover standards, services of local public libraries, Library of Congress programs, braille books and sound recordings,…

  16. Statistics, Measures, and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures.

    ERIC Educational Resources Information Center

    McClure, Charles R.; Lankes, R. David; Gross, Melissa; Choltco-Devlin, Beverly

    This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

  17. Library of Michigan FY 2001 LSTA Subgrant Program Guidelines.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2001 guidelines developed by the Library of Michigan for applying for LSTA (Library Services and Technology Act) subgrant funding. The handbook includes the following sections: (1) overview of the LSTA subgrant program; (2) general application guidelines for all funding areas; (3) budget category definitions…

  18. Library of Michigan FY 2000 LSTA Subgrant Program Guidelines.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2000 guidelines developed by the Library of Michigan for applying for LSTA (Library Services and Technology Act) subgrant funding. The handbook includes the following sections: (1) overview of the LSTA subgrant program; (2) general application guidelines for all funding areas; (3) required elements of the…

  19. Virtual Libraries: Service Realities.

    ERIC Educational Resources Information Center

    Novak, Jan

    2002-01-01

    Discussion of changes in society that have resulted from information and communication technologies focuses on changes in libraries and a new market for library services with new styles of clients. Highlights client service issues to be considered when transitioning to a virtual library situation. (Author/LRW)

  20. Virtual Libraries: Service Realities.

    ERIC Educational Resources Information Center

    Novak, Jan

    2002-01-01

    Discussion of changes in society that have resulted from information and communication technologies focuses on changes in libraries and a new market for library services with new styles of clients. Highlights client service issues to be considered when transitioning to a virtual library situation. (Author/LRW)

  1. Library Media Services Handbook.

    ERIC Educational Resources Information Center

    Winnipeg School Div. Number 1, Manitoba (Canada).

    This 1991 edition of the handbook for Winnipeg School Division Number 1 school library media programs presents detailed program guidelines, objectives, philosophies, and goals in five major sections: (1) Library Policy and Practices (statement of the division's educational philosophy and goals, philosophy and goals of the division's library…

  2. Library Media Services Handbook.

    ERIC Educational Resources Information Center

    Winnipeg School Div. Number 1, Manitoba (Canada).

    This 1991 edition of the handbook for Winnipeg School Division Number 1 school library media programs presents detailed program guidelines, objectives, philosophies, and goals in five major sections: (1) Library Policy and Practices (statement of the division's educational philosophy and goals, philosophy and goals of the division's library…

  3. Outreach Library Services.

    ERIC Educational Resources Information Center

    The Bookmark, 1985

    1985-01-01

    Focusing on the theme, Outreach Library Services, the articles in this publication provide a panoramic view of outreach services in eight of the public library systems in New York State. The compilation also contains four papers on special topics. Articles included are: (1) "Not So Trivial: In Pursuit of Outreach Services" (Joan F.…

  4. Evolution of Guidelines for Information Services.

    ERIC Educational Resources Information Center

    Klassen, Robert

    Despite the frequency with which library reference services are evaluated, there is a dearth of guidelines for the operation and evaluation of reference services. An American Library Association committee investigated the issue and made recommendations for improved reference operations, but the nature of information retrieval is rapidly changing,…

  5. Library Community Services.

    ERIC Educational Resources Information Center

    Correy, Therese; And Others

    Services to the elderly, institutionalized, and physically and mentally exceptional, who are unable to use the public library in its traditional form, are described in this guide to programs at the Inglewood (California) Public Library. Topics include: (1) overall library goals and activities; (2) functional and organizational structure of…

  6. Library Community Services.

    ERIC Educational Resources Information Center

    Correy, Therese; And Others

    Services to the elderly, institutionalized, and physically and mentally exceptional, who are unable to use the public library in its traditional form, are described in this guide to programs at the Inglewood (California) Public Library. Topics include: (1) overall library goals and activities; (2) functional and organizational structure of…

  7. Library Reference Service.

    ERIC Educational Resources Information Center

    Schippleck, Suzanne

    The Inglewood, California, public library provides a manual on reference service. The theory, purpose, and objectives of reference are noted, and goals and activities are described in terms of budget, personnel, resources, and services. A chapter on organization covers service structure, information services, relationships with other library…

  8. Library Service to College Students

    ERIC Educational Resources Information Center

    Veit, Fritz

    1976-01-01

    Analyzes major factors which have had an impact on library services to college undergraduates: student body, collections, teaching methods and philosophies, cooperative programs, hours of service, user services, library instruction, and special library units. (LS)

  9. Guidelines for Guidance Services.

    ERIC Educational Resources Information Center

    Manitoba Dept. of Education and Training, Winnipeg.

    The purpose of this booklet is to provide direction and assistance to school divisions as they develop responsive, effective, and accountable guidance services and programs at the school level. The guidelines presented provide a broad conceptual framework of definitions and goals and outline expectations for service standards. Models and…

  10. Public Service Guidelines in an Electronic Environment.

    ERIC Educational Resources Information Center

    Barkley, Daniel C.

    1998-01-01

    In today's electronic environment, government information librarians face new challenges, especially in the arena of quality public-service provision. Given the lack of clear guidelines that Federal Depository Library Program participants follow, and based upon suggested guidelines of reference-oriented literature, a new set of public services…

  11. Redefining Services to Libraries.

    ERIC Educational Resources Information Center

    Hearty, John; Smith, Robert

    1993-01-01

    Describes the strategic plan developed for reference services offered by OCLC Online Computer Library Center to provide easier access to, and use of, information and knowledge. Topics addressed include the environment of libraries and publishers, including budgets, networks, and pricing, and future plans, including an emphasis on online products.…

  12. Library Reference Services.

    ERIC Educational Resources Information Center

    Miller, Constance; And Others

    1985-01-01

    Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

  13. Policy Guidelines on the Administration of LSCA Funds, 1988-89. Supplement 2 to "Library Service to the People of New York State, October 1, 1988 through September 30, 1993."

    ERIC Educational Resources Information Center

    New York State Library, Albany.

    This document presents the policy guidelines to be observed by the New York State Library in the administration of Federal Library Services and Construction Act (LSCA) funds. The first section is a general policy statement which covers priorities; the relationship between federal and state programs; the application review process; eligibility for…

  14. Academic Library Reference Services.

    ERIC Educational Resources Information Center

    Batt, Fred

    This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

  15. Academic Library Reference Services.

    ERIC Educational Resources Information Center

    Batt, Fred

    This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

  16. Wisconsin Library Service Record, 1978.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    Narrative description and updated statistical tables cover all types of libraries and library related activities in the state. Major areas reported on are the Wisconsin library network, including planning, media services, and special services for children, the institutionalized, and handicapped; library and media organizations; library education,…

  17. Wisconsin Library Service Record, 1974.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    In a record of library activities in Wisconsin in 1974, the activities of the Division for Library Services are described along with the Wisconsin Library Network and the state and regional library networks, services, and resources. Lists of library and media organizations and education programs are followed by a directory of academic, public,…

  18. Clarifying and Defining Library Services.

    ERIC Educational Resources Information Center

    Shubert, Joseph F., Ed.; Josey, E. J., Ed.

    1991-01-01

    This issue presents articles which, in some way, help to clarify and define library services. It is hoped that this clarification in library service will serve to secure the resources libraries need to serve the people of New York. The following articles are presented: (1) Introduction: "Clarifying and Defining Library Services" (Joseph…

  19. Library Services Funding Assessment

    NASA Technical Reports Server (NTRS)

    Lorig, Jonathan A.

    2004-01-01

    The Glenn Technical Library is a science and engineering library that primarily supports research activities at the Glenn Research Center, and provides selected services to researchers at all of the NASA research centers. Resources available in the library include books, journals, CD-ROMs, and access to various online sources, as well as live reference and inter-library loan services. The collection contains over 77,000 books, 800,000 research reports, and print or online access to over 1,400 journals. Currently the library operates within the Logistics and Technical Information Division, and is funded as an open-access resource within the GRC. Some of the research units at the GRC have recently requested that the library convert to a "pay-for-services" model, in which individual research units could fund only those journal subscriptions for which they have a specific need. Under this model, the library would always maintain a certain minimum level of pooled-expense services, including the ready reference and book collections, and inter-library loan services. Theoretically the "pay-for-services" model would encourage efficient financial allocation, and minimize the extent to which paid journal subscriptions go unused. However, this model also could potentially negate the benefits of group purchases for journal subscriptions and access. All of the major journal publishers offer package subscriptions that compare favorably in cost with the sum of individual subscription costs for a similar selection of titles. Furthermore, some of these subscription packages are "consortium" purchases that are funded collectively by the libraries at multiple NASA research centers; such consortia1 memberships would be difficult for the library to pay, if enough GRC research units were to withdraw their pooled contributions. cost of collectively-funded journal access with the cost of individual subscriptions. My primary task this summer is to create the cost dataset framework, and

  20. Library Services Funding Assessment

    NASA Technical Reports Server (NTRS)

    Lorig, Jonathan A.

    2004-01-01

    The Glenn Technical Library is a science and engineering library that primarily supports research activities at the Glenn Research Center, and provides selected services to researchers at all of the NASA research centers. Resources available in the library include books, journals, CD-ROMs, and access to various online sources, as well as live reference and inter-library loan services. The collection contains over 77,000 books, 800,000 research reports, and print or online access to over 1,400 journals. Currently the library operates within the Logistics and Technical Information Division, and is funded as an open-access resource within the GRC. Some of the research units at the GRC have recently requested that the library convert to a "pay-for-services" model, in which individual research units could fund only those journal subscriptions for which they have a specific need. Under this model, the library would always maintain a certain minimum level of pooled-expense services, including the ready reference and book collections, and inter-library loan services. Theoretically the "pay-for-services" model would encourage efficient financial allocation, and minimize the extent to which paid journal subscriptions go unused. However, this model also could potentially negate the benefits of group purchases for journal subscriptions and access. All of the major journal publishers offer package subscriptions that compare favorably in cost with the sum of individual subscription costs for a similar selection of titles. Furthermore, some of these subscription packages are "consortium" purchases that are funded collectively by the libraries at multiple NASA research centers; such consortia1 memberships would be difficult for the library to pay, if enough GRC research units were to withdraw their pooled contributions. cost of collectively-funded journal access with the cost of individual subscriptions. My primary task this summer is to create the cost dataset framework, and

  1. Revitalization of Library Service.

    ERIC Educational Resources Information Center

    Thomason, Jean

    1993-01-01

    At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE)

  2. Virtual Libraries: Service Realities.

    ERIC Educational Resources Information Center

    Novak, Jan

    This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

  3. Young Adult Library Services.

    ERIC Educational Resources Information Center

    The Bookmark, 1985

    1985-01-01

    Eight articles in this Spring 1985 issue of The Bookmark focus on young adult library services. In addition to these thematic articles, an introduction and three reports are presented. The issue contains: (1) "In Perspective" (E. J. Josey); (2) "Young Adult Literature in the 1980's--Awesome!" (Ellin Chu); (3) "Young Adult…

  4. Texas School Libraries: Standards, Resources, Services, and Students' Performance.

    ERIC Educational Resources Information Center

    Smith, Ester G.

    This study of Texas school libraries had three objectives: examine school library resources, services, and use, on the basis of the School Library Programs: Standards and Guidelines for Texas and determine the need for updating these standards and guidelines so that they better serve communities across the state; determine the impact that school…

  5. Library Services and Technology Act: FY1999 LSTA Guide.

    ERIC Educational Resources Information Center

    Idaho State Library, Boise.

    This document provides guidelines for Idaho libraries applying for Library Services and Technology Act (LSTA) grants for fiscal year (FY) 1999. The following sections are included: (1) competitive grant timeline; (2) Idaho State Library Development Division staff; (3) preferred future for Idaho libraries; (4) description of the LSTA subgrant…

  6. Planning Adult Literacy Services. Options for Library Involvement.

    ERIC Educational Resources Information Center

    VanHorn, Barbara Hart; And Others

    The result of interviews with literacy coordinators and library directors of literacy programs in representative libraries throughout Pennsylvania, this document encourages local libraries to develop adult literacy activities as an integral component of basic library service and provides program planners with guidelines and suggestions for…

  7. U.S. Government Electronic Information Service Guidelines.

    ERIC Educational Resources Information Center

    Kessler, Ridley R., Jr.; Barkley, Dan

    1997-01-01

    Discusses the development of electronic government publications and the resulting standards and service needs. Focuses on results of a report on the impact that electronic information has brought to bear on depository library services. Includes 11 draft Depository Library Public Service Guidelines for government information. (AEF)

  8. Quality Library Services, K-12.

    ERIC Educational Resources Information Center

    Ohio State Dept. of Education, Columbus.

    Developed to promote excellence in Ohio's school libraries, this document is designed to: (1) provide a rationale for integration of the school library into the total education program; (2) delineate the dimensions of service of a dynamic K-12 library program; (3) identify essential components of an effective K-12 library program; (4) provide a…

  9. Library Services Online: Introducing Library Services for Online MBA Classes

    ERIC Educational Resources Information Center

    Slavin, Laura C.

    2015-01-01

    In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

  10. Library Services Online: Introducing Library Services for Online MBA Classes

    ERIC Educational Resources Information Center

    Slavin, Laura C.

    2015-01-01

    In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

  11. Facilities Guidelines for Library Media Programs.

    ERIC Educational Resources Information Center

    Maryland State Dept. of Education, Baltimore.

    These guidelines are designated to help Maryland school system personnel and architects develop educational specifications and designs for new building construction or major renovation projects that include a library media center. The task force, which developed the standards, began this effort by gathering information on the State's school…

  12. Library service to dental practitioners.

    PubMed Central

    Ashin, E R

    1983-01-01

    Dental school libraries offer resources of value to dental practitioners, but do not always consider practitioners to be primary clientele. A survey was conducted among the sixty U.S. dental school libraries to examine policies and attitudes toward service to practitioners. Although library use by dentists is estimated to be low, most libraries are willing to serve them as long as it does not reduce the libraries' ability to assist students and faculty. Of the respondents, 57% replied that they do not use promotional methods to inform dentists of available services. Greater involvement in marketing activities may benefit both libraries and dentists. PMID:6652300

  13. Possibilities for Proactive Library Services.

    ERIC Educational Resources Information Center

    Morgan, Eric Lease

    1999-01-01

    Considers ways in which library services can be more proactive in today's networked-computer environment. Discusses how to find and use patterns of behavior, such as borrowing behavior and profiles of patrons' interests; making a CD-ROM with information describing the library's services and products; and reviving telephone reference. (LRW)

  14. Telelibrary: Library Services via Satellite.

    ERIC Educational Resources Information Center

    Liu, Rosa

    1979-01-01

    Investigates the provision of library services via satellite, explains briefly the operation and advantages of communication satellites, and discusses the various telecommunications equipment and services which, when coupled with satellite transmission, will enhance library activities. Demand trend projections for telecommunications services…

  15. Telelibrary: Library Services via Satellite.

    ERIC Educational Resources Information Center

    Liu, Rosa

    1979-01-01

    Investigates the provision of library services via satellite, explains briefly the operation and advantages of communication satellites, and discusses the various telecommunications equipment and services which, when coupled with satellite transmission, will enhance library activities. Demand trend projections for telecommunications services…

  16. Libraries in Mauritius: Ideal Size for a National Library Service.

    ERIC Educational Resources Information Center

    Harrison, K. C.

    1978-01-01

    A UNESCO consultant describes services provided by academic, public, and school libraries in Mauritius, and discusses levels of professionalism and salaries of librarians, opportunities for library education, and the possibility of developing a national library service. (JAB)

  17. Prescriptive, Descriptive, or Proscriptive? Implications of the Developmental Guidelines, A Commitment to Information Services

    ERIC Educational Resources Information Center

    Roberts, Anne

    1978-01-01

    Discussion of the guidelines which were prepared "to establish a conceptual framework of service" for all libraries by the Standards Committee of the Reference and Adult Services Division (RASD) of the American Library Association. (JAB)

  18. NEIC Library Services

    EPA Pesticide Factsheets

    The National Enforcement Investigation Center (NEIC) Environmental Forensic Library partners with NEIC's forensic scientists to retrieve, validate and deliver information to develop methods, defensible regulations, and environmental measurements.

  19. Integration of Library Services in the System of Digital Libraries

    NASA Astrophysics Data System (ADS)

    Bezdushnyj, A. N.; Kalenov, N. E.; Kouriv, P. M.; Serebryakov, V. A.

    The article is devoted to the functional extension of the Integrated System of Information Resources of RAS (ISIR RAS - RFBR 99-07-90139 project). This extension (Library Subsystem) provides integration of library services in ISIR RAS electronic libraries system. Library Subsystem implements standard library services such as information about free and ordered copies of editions, creation of the library orders for edition etc. The Library Subsystem is an integrated solution; it's based on ISIR data model and technologies.

  20. Improving the Virtual Reference Experience: How Closely Do Academic Libraries Adhere to RUSA Guidelines?

    ERIC Educational Resources Information Center

    Platt, Jessica; Benson, Pete

    2010-01-01

    The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed…

  1. Agricultural Development and Library Services.

    ERIC Educational Resources Information Center

    Namponya, C. R.

    1986-01-01

    This discussion of the impact of information services on the agricultural development of the developing countries of Africa. Covers the importance of information and problems of literacy; sources of agricultural information (extension services, radio, films, publications, friends); and the role of library services. Footnotes are included. (EJS)

  2. Reference Service in Columbian University Libraries

    ERIC Educational Resources Information Center

    Freiband, Susan J.

    1978-01-01

    A description of reference service is presented along with a brief discussion of library education, citing the programs of the Interamerican Library School. Suggestions for evaluating reference service in Latin American Libraries are included. (Author/JAB)

  3. Whitmore Library: A New Concept of Public Library Services.

    ERIC Educational Resources Information Center

    Schuurman, Guy

    Until 1972, library services in Salt Lake County consisted of a group of branch libraries with nearly identical collections for recreational reading. Because the needs of the community had become more complex, a new regional library was built to coordinate library operations and establish new services. Among the innovations in public library…

  4. A Plan of Library Services for Broward County Florida.

    ERIC Educational Resources Information Center

    Summers, F. William; Williams, James G.

    In January 1973 the Broward County (Florida) Commissioners authorized a study to find out what library facilities and services existed and were needed in the county, and to develop structure and guidelines for setting up a county library system. Data were collected from existing census and other reports, from a questionnaire to community libraries…

  5. Library of Michigan FY 2002 Library Services and Technology Act (LSTA) Grant Administration Handbook.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    This handbook provides FY (fiscal year) 2002 guidelines developed by the Library of Michigan for administering LSTA (Library Services and Technology Act) grants. The first section provides an overview of the LSTA program. The second section gives the grant timeline for FY 2002. The third section describes the award process, including award…

  6. A Developing State Plan for Library Services.

    ERIC Educational Resources Information Center

    New Jersey State Library, Trenton.

    This dynamic approach to a state plan for library services places clear responsibility upon the state library, the profession, and library users to monitor and evaluate library services of all types, to communicate the needs of state residents, and to perfect the delivery of quality services within the limits of cost effectiveness. While the plan…

  7. Guidelines for Public Libraries in the 21st Century.

    ERIC Educational Resources Information Center

    Gill, Philip

    This paper highlights some of the issues that arose during the drafting of a revised version of the IFLA (International Federation of Library Associations and Institutions) Guidelines for Public Libraries. The sections of the new document are outlined as follows: (1) The Role and Purpose of the Public Library; (2) The Legal and Financial…

  8. Managing Copyright Clearance Services in Higher Education Libraries.

    ERIC Educational Resources Information Center

    Gadd, Elizabeth

    2001-01-01

    Investigated centralized copyright clearance services in higher education institutions based on the findings of a questionnaire survey and five case study interviews in United Kingdom libraries. Examines reasons why services were established, how they were funded and staffed, their overall remit, problems, and good practice guidelines. (Author/LRW)

  9. The Ohio Department of Youth Services Juvenile Prison Library System

    ERIC Educational Resources Information Center

    Herring, Deidra N.

    2009-01-01

    The article is an introduction to The Ohio Department of Youth Services librarians and the services they provide. Information about each juvenile prison facility is revealed and provides an explanation of guidelines and standards for prison libraries. Sixty-eight questions were asked in four in-person interviews to present a profile of the…

  10. RVIB Library & Information Services--Services to Children.

    ERIC Educational Resources Information Center

    Gale, Gillian; Morley, Jillian; Wallis, Linley

    RVIB (Royal Victorian Institute for the Blind) Library & Information Services is one of five business units of RVIB, an agency that has been providing services since 1866 to people in Victoria (Australia) who are blind or visually impaired. RVIB Library & Information Services offers four core services: (1) a public library service that…

  11. Alabama Public Library Service, 1987 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    Designed to provide an overview of the range and quality of services provided by the Alabama Public Library Service (APLS), this annual report focuses on the 1987 activities of APLS. A report on the activities of the Library Development Division shows the allocation of state aid and Library Services and Construction Act (LCSA) Titles I and III…

  12. Perspectives [on Library Service Developments] 1991.

    ERIC Educational Resources Information Center

    Bookmark, 1991

    1991-01-01

    This theme issue of "The Bookmark" provides 1991 perspectives on several library service developments, including papers by three New Yorkers who played an important role in the White House Conference on Library and Information Services: Thomas Sobol, Commissioner of Education; Robert Wedgeworth, Dean of the School of Library Service at…

  13. Automobile Service Information in the Public Library.

    ERIC Educational Resources Information Center

    Pankl, Robert R.

    1992-01-01

    Advocates providing automobile repair and service information in public libraries, and discusses collection development issues, reference services, and problems in making repair manuals available. Describes the collection and services for patrons in Tacoma Public Library and results of a survey of other public libraries holding automobile repair…

  14. Library Service to Unions: A Historical Overview.

    ERIC Educational Resources Information Center

    Hubbard, Elizabeth Ann

    2002-01-01

    Reviews the evolution of public libraries, the origins of today's labor movement, and the role of the AFL-CIO/ALA (American Federation of Labor (AFL)-Congress of Industrial Organizations (CIO)/American Library Association (ALA))Joint Committee on Library Service to Labor Groups. Defines misunderstandings and lack of trust between libraries and…

  15. Governor's Forums on Library and Information Services.

    ERIC Educational Resources Information Center

    Pennsylvania State Library, Harrisburg.

    Prepared for distribution to participants in the Pennsylvania Governor's Forums on Library and Information Services, this booklet contains the following items: letters of welcome from Governor Robert Casey and Barbara Bruno, Chair of the Steering Committee; an agenda; and descriptions of Pennsylvania's libraries, its statewide library service, and…

  16. Library Services in the Digital Age

    ERIC Educational Resources Information Center

    Zickuhr, Kathryn; Rainie, Lee; Purcell, Kristen

    2013-01-01

    This report explores the changing world of library services by exploring the activities at libraries that are already in transition and the kinds of services citizens would like to see if they could redesign libraries themselves. It is part of a larger research effort by the Pew Research Center's Internet & American Life Project that is exploring…

  17. Public Service Ethics in Health Sciences Libraries.

    ERIC Educational Resources Information Center

    Wood, M. Sandra

    1991-01-01

    Discussion of ethics in libraries focuses on health sciences libraries. Highlights include distinguishing features of reference services in health sciences libraries, including the technical nature of the literature and pressures and time constraints on health care personnel; quality of service; access to information; confidentiality; intellectual…

  18. Marketing and Promotion of Library Services

    NASA Astrophysics Data System (ADS)

    Nicholas, Julie

    As librarians we should be actively marketing and promoting our library services. This paper aims to demystify marketing for librarians. Practical solutions are provided on how to implement a marketing strategy, with particular emphasis on the value of using electronic information resources. It also shows the link between promoting library services and raising the profile of the library.

  19. Electronic Publishing and Library Technical Services.

    ERIC Educational Resources Information Center

    Aveney, Brian

    1984-01-01

    Trends in electronic editions, on-demand publishing, and online publishing are reviewed and their potential effects on library services and organization are discussed, including library material selection, acquisitions, cataloging, serials, circulation, and home printers. Thirteen references are provided. (EJS)

  20. Voice of India's Disabled: Demanding Equality in Library Services.

    ERIC Educational Resources Information Center

    Kishore, Rangashri

    This paper discusses library services to the disabled in India. The introduction summarizes results of a country-wide survey of persons with disabilities and recent government guidelines relating to the rights of the disabled. The first section addresses needs of the disabled. The second section describes types of disability, including physical…

  1. Guidelines for Financing School District Computer Services.

    ERIC Educational Resources Information Center

    Splittgerber, Frederic L.; Stirzaker, Norbert A.

    1984-01-01

    School districts can obtain computer services with purchase, lease, or network options. The advantages and disadvantages of each are explained. Guidelines are offered for assessing needs and determining costs of computer services. (MLF)

  2. Kansas Regional Medical Program Library Services *

    PubMed Central

    Schaffer, Desi Bravo

    1970-01-01

    The Kansas Regional Medical Program Office for Library Services was developed to link the medical library resources and to make them available to health-related personnel throughout Kansas. Library offices have been established at the Central Kansas Medical Center, Great Bend, Stormont Medical Library, Topeka, and at the Wichita State University, Wichita. The main office, located at the Clendening Medical Library, University of Kansas Medical Center, Kansas City, provides medical library services to those three offices, the other medical libraries in Kansas, and to the health professionals in the state who do not have medical library resources available. Reference requests are accepted via a twenty-four-hour telephone service from medical librarians and from individual health professionals. PMID:5424510

  3. Public Library Service for San Benito County.

    ERIC Educational Resources Information Center

    McGovern, Gail

    A sparsely populated, agricultural area, San Benito County (California) provides library services in conjunction with the Hollister city library and in cooperation with the San Juan Bautista city library. Financing comes from the county general fund. There are no written goals or policy statements and no professionally trained librarians. As…

  4. Public Library Services for the Physically Handicapped.

    ERIC Educational Resources Information Center

    Canadian Library Association, Ottawa (Ontario).

    Five brief articles provide librarians with information intended to enable them to serve the library needs of the physically handicapped. Presented are the results of a survey of the services and resources available to the physically handicapped in public libraries across Canada. Discussed are recommendations for libraries from national…

  5. Transparent Walls: Library Services to Prisoners.

    ERIC Educational Resources Information Center

    Hemp, Susan J.; Montgomery, Jack G., Ed.

    1996-01-01

    The population of state and federal prisons quadrupled between 1971 and 1991, increasing demand for library resources. Outlines the history of prison libraries (1700s-1990s); discusses prison libraries and librarians, law collections, reference services, literacy programs, and funding; and provides a bibliography of prison librarianship covering…

  6. Services of Libraries and Reading in Mali.

    ERIC Educational Resources Information Center

    Diakite, Fatogoma

    This paper discusses the status of library services and reading in Mali. Following an introductory section that provides miscellaneous data about Mali, the first section of the paper describes the development of libraries in Mali before the colonial period, during the colonial period, and during the independence period up to 1977. The libraries of…

  7. Transparent Walls: Library Services to Prisoners.

    ERIC Educational Resources Information Center

    Hemp, Susan J.; Montgomery, Jack G., Ed.

    1996-01-01

    The population of state and federal prisons quadrupled between 1971 and 1991, increasing demand for library resources. Outlines the history of prison libraries (1700s-1990s); discusses prison libraries and librarians, law collections, reference services, literacy programs, and funding; and provides a bibliography of prison librarianship covering…

  8. One-Year Plan for Library Services.

    ERIC Educational Resources Information Center

    Caroline County Public Library, Denton, MD.

    This action plan for the Caroline County (MD) Public Library describes the key elements of library service for the 1985-86 fiscal year, derived from the library's long range plan for 1985-90. Objectives, strategies, activities, and timetables for accomplishing the following goals are outlined: (1) citizens of the county will increasingly meet…

  9. Application Reuse Library for Software, Requirements, and Guidelines

    NASA Technical Reports Server (NTRS)

    Malin, Jane T.; Thronesbery, Carroll

    1994-01-01

    Better designs are needed for expert systems and other operations automation software, for more reliable, usable and effective human support. A prototype computer-aided Application Reuse Library shows feasibility of supporting concurrent development and improvement of advanced software by users, analysts, software developers, and human-computer interaction experts. Such a library expedites development of quality software, by providing working, documented examples, which support understanding, modification and reuse of requirements as well as code. It explicitly documents and implicitly embodies design guidelines, standards and conventions. The Application Reuse Library provides application modules with Demo-and-Tester elements. Developers and users can evaluate applicability of a library module and test modifications, by running it interactively. Sub-modules provide application code and displays and controls. The library supports software modification and reuse, by providing alternative versions of application and display functionality. Information about human support and display requirements is provided, so that modifications will conform to guidelines. The library supports entry of new application modules from developers throughout an organization. Example library modules include a timer, some buttons and special fonts, and a real-time data interface program. The library prototype is implemented in the object-oriented G2 environment for developing real-time expert systems.

  10. Youth Library Services in Public Libraries: An International Survey

    ERIC Educational Resources Information Center

    Konyves-Toth, L.

    1972-01-01

    Information on public library services to young adults in Bulgaria, Canada, Czechoslovakia, Denmark, German Democratic Republic, German Federal Republic, Great Britain, Poland, Rumania, Soviet Union, U.S.A., and Yugoslavia is presented. (30 references) (SJ)

  11. A library-based bioinformatics services program*

    PubMed Central

    Yarfitz, Stuart; Ketchell, Debra S.

    2000-01-01

    Support for molecular biology researchers has been limited to traditional library resources and services in most academic health sciences libraries. The University of Washington Health Sciences Libraries have been providing specialized services to this user community since 1995. The library recruited a Ph.D. biologist to assess the molecular biological information needs of researchers and design strategies to enhance library resources and services. A survey of laboratory research groups identified areas of greatest need and led to the development of a three-pronged program: consultation, education, and resource development. Outcomes of this program include bioinformatics consultation services, library-based and graduate level courses, networking of sequence analysis tools, and a biological research Web site. Bioinformatics clients are drawn from diverse departments and include clinical researchers in need of tools that are not readily available outside of basic sciences laboratories. Evaluation and usage statistics indicate that researchers, regardless of departmental affiliation or position, require support to access molecular biology and genetics resources. Centralizing such services in the library is a natural synergy of interests and enhances the provision of traditional library resources. Successful implementation of a library-based bioinformatics program requires both subject-specific and library and information technology expertise. PMID:10658962

  12. Single Service Points in Libraries: A Review

    ERIC Educational Resources Information Center

    Frederiksen, Linda; Wilkinson, Brandon

    2016-01-01

    As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

  13. Distance Learning Library Services in Ugandan Universities

    ERIC Educational Resources Information Center

    Mayende, Jackline Estomihi Kiwelu; Obura, Constant Okello

    2013-01-01

    The study carried out at Makerere University and Uganda Martyrs University in 2010 aimed at providing strategies for enhanced distance learning library services in terms of convenience and adequacy. The study adopted a cross sectional descriptive survey design. The study revealed services provided in branch libraries in Ugandan universities were…

  14. Single Service Points in Libraries: A Review

    ERIC Educational Resources Information Center

    Frederiksen, Linda; Wilkinson, Brandon

    2016-01-01

    As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

  15. Internet Public Library: Same Metaphors, New Service.

    ERIC Educational Resources Information Center

    American Libraries, 1997

    1997-01-01

    A discussion with the staff of the Internet Public Library (IPL), which began as a project at the University of Michigan, highlights its role in supplementing local public library services; classification; collection development policies; and the impact of legislation, copyright, and universal service on IPL. A sidebar presents IPL user…

  16. Distance Learning Library Services in Ugandan Universities

    ERIC Educational Resources Information Center

    Mayende, Jackline Estomihi Kiwelu; Obura, Constant Okello

    2013-01-01

    The study carried out at Makerere University and Uganda Martyrs University in 2010 aimed at providing strategies for enhanced distance learning library services in terms of convenience and adequacy. The study adopted a cross sectional descriptive survey design. The study revealed services provided in branch libraries in Ugandan universities were…

  17. Law Library Service in the 1990's.

    ERIC Educational Resources Information Center

    The Bookmark, 1990

    1990-01-01

    This issue of "The Bookmark" presents 20 articles focusing on various aspects of law library services in New York State. The articles are: (1) "Law Library Services in the 1990's" (Christine Bain); (2) "A Librarian's View of Legal Publishing Today" (Margaret Maes Axtmann); (3) "Legal Publishing--A Publisher's View" (Kenneth Lee Halajian); (4)…

  18. Law Library Service in the 1990's.

    ERIC Educational Resources Information Center

    The Bookmark, 1990

    1990-01-01

    This issue of "The Bookmark" presents 20 articles focusing on various aspects of law library services in New York State. The articles are: (1) "Law Library Services in the 1990's" (Christine Bain); (2) "A Librarian's View of Legal Publishing Today" (Margaret Maes Axtmann); (3) "Legal Publishing--A Publisher's View" (Kenneth Lee Halajian); (4)…

  19. An Evaluation of Alberta Education's Library Services.

    ERIC Educational Resources Information Center

    Deloitte Haskins & Sells Associates, Edmonton (Alberta).

    The report presents the findings, analysis, and conclusions of the external evaluation of the effectiveness of Alberta Education Library Services conducted between September 1985 and March 1986 under the guidance of the Library Services Evaluation Steering Committee (Phase 2 of the evaluation and planning process initiated in 1985 to clarify the…

  20. Electronic Information Services, Louisiana State University Libraries.

    ERIC Educational Resources Information Center

    Bolner, Smittie; And Others

    Reports prepared by the Louisiana State University (LSU) Libraries Task Force on Electronic Services examine the present level of automated services at the LSU libraries and make recommendations for both long- and short-term plans to handle information in electronic format. The reports, each of which is followed by a list of recommendations, focus…

  1. Design guidelines for robotically serviceable hardware

    NASA Technical Reports Server (NTRS)

    Gordon, Scott A.

    1988-01-01

    Research being conducted at the Goddard Space Flight Center into the development of guidelines for the design of robotically serviceable spaceflight hardware is described. A mock-up was built based on an existing spaceflight system demonstrating how these guidelines can be applied to actual hardware. The report examines the basic servicing philosophy being studied and how this philosophy is reflected in the formulation of design guidelines for robotic servicing. A description of the mock-up is presented with emphasis on the design features that make it robot friendly. Three robotic servicing schemes fulfilling the design guidelines were developed for the mock-up. These servicing schemes are examined as to how their implementation was affected by the constraints of the spacecraft system on which the mock-up is based.

  2. Government Research Services in the Public Library.

    ERIC Educational Resources Information Center

    Davidsson, Robert I.

    1997-01-01

    Describes the Government Information Service of Florida's Palm Beach County Library System (PBCLS). Highlights include models for service, the need for specialized government services, costs versus benefits, the Question-Response Service and Government Web site, and keys to success. (AEF)

  3. Embedded Services in Chinese Academic Libraries

    ERIC Educational Resources Information Center

    Si, Li; Xing, Wenming; Zhou, Limei; Liu, Sha

    2012-01-01

    Embedded librarianship service describes the practice of librarians integrating actively into the user's environment, rather than remaining in the library to await requests for service. This paper examines the concept of embedded service in the recent literature, within the past 5 years. It reports on a survey of embedded service in Chinese…

  4. Standards for Reference Service at the University of Michigan--Dearborn Library.

    ERIC Educational Resources Information Center

    Galligan, Sara

    Few standards for reference services have appeared in the past, therefore guidelines for reference librarians at the University of Michigan--Dearborn library are offered. The guidelines presented are based upon reference standards prepared by the Reference and Adult Services Division (RASD) Standards Committee for the ALA Centennial Conference in…

  5. Research data services in veterinary medicine libraries.

    PubMed

    Kerby, Erin E

    2016-10-01

    The study investigated veterinary medicine librarians' experience with and perceptions of research data services. Many academic libraries have begun to offer research data services in response to researchers' increased need for data management support. To date, such services have typically been generic, rather than discipline-specific, to appeal to a wide variety of researchers. An online survey was deployed to identify trends regarding research data services in veterinary medicine libraries. Participants were identified from a list of contacts from the MLA Veterinary Medical Libraries Section. Although many respondents indicated that they have a professional interest in research data services, the majority of veterinary medicine librarians only rarely or occasionally provide data management support as part of their regular job responsibilities. There was little consensus as to whether research data services should be core to a library's mission despite their perceived importance to the advancement of veterinary research. Furthermore, most respondents stated that research data services are just as or somewhat less important than the other services that they provide and feel only slightly or somewhat prepared to offer such services. Lacking a standard definition of "research data" and a common understanding of precisely what research data services encompass, it is difficult for veterinary medicine librarians and libraries to define and understand their roles in research data services. Nonetheless, they appear to have an interest in learning more about and providing research data services.

  6. Research data services in veterinary medicine libraries

    PubMed Central

    Kerby, Erin E.

    2016-01-01

    Objective The study investigated veterinary medicine librarians' experience with and perceptions of research data services. Many academic libraries have begun to offer research data services in response to researchers' increased need for data management support. To date, such services have typically been generic, rather than discipline-specific, to appeal to a wide variety of researchers. Methods An online survey was deployed to identify trends regarding research data services in veterinary medicine libraries. Participants were identified from a list of contacts from the MLA Veterinary Medical Libraries Section. Results Although many respondents indicated that they have a professional interest in research data services, the majority of veterinary medicine librarians only rarely or occasionally provide data management support as part of their regular job responsibilities. There was little consensus as to whether research data services should be core to a library's mission despite their perceived importance to the advancement of veterinary research. Furthermore, most respondents stated that research data services are just as or somewhat less important than the other services that they provide and feel only slightly or somewhat prepared to offer such services. Conclusions Lacking a standard definition of “research data” and a common understanding of precisely what research data services encompass, it is difficult for veterinary medicine librarians and libraries to define and understand their roles in research data services. Nonetheless, they appear to have an interest in learning more about and providing research data services. PMID:27822153

  7. School Health Services Guidelines, Revised.

    ERIC Educational Resources Information Center

    Haufler, Lillian H.

    This manual is intended to serve as a guideline for school administrators and personnel who are concerned with the health education of school age children. Because of the different and complicated health problems now facing children and youth, it is deemed imperative that new priorities be established. Thus, policies and methods of school health…

  8. Goals, objectives, and competencies for reference service: a training program at the UCLA Biomedical Library.

    PubMed Central

    Walters, R J; Barnes, S J

    1985-01-01

    The UCLA Biomedical Library, in cooperation with the UCLA Graduate School of Library and Information Science, offers a medical library internship program for second-year library school students. Goals, objectives, competencies, and training guidelines have been developed for the reference services section of the internship, including reference desk experience, online searching, group discussions, assigned readings, and training new staff members, allows flexibility in meeting the differing interests, needs, and abilities of trainees. PMID:3995204

  9. Academic Library Service Record, 1970.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    To meet the needs of librarians and others for information on libraries in Wisconsin, Part I, a statistical section divides institutions according to control - whether public or private - then by type of institution, and then lists institutions alphabetically. Part II, an academic library directory, lists the name of the institution, address,…

  10. Library Services in a Supercomputer Center.

    ERIC Educational Resources Information Center

    Layman, Mary

    1991-01-01

    Describes library services that are offered at the San Diego Supercomputer Center (SDSC), which is located at the University of California at San Diego. Topics discussed include the user population; online searching; microcomputer use; electronic networks; current awareness programs; library catalogs; and the slide collection. A sidebar outlines…

  11. Community Analysis for Responsive Library Service.

    ERIC Educational Resources Information Center

    Chamberlain, William R.

    This study is an analysis and synthesis of information available about Williamsburg, Virginia and the Williamsburg Public Library to determine the library's relationship to the community it serves and evaluate the services it provides. Data were collected using the techniques taught in seminars presented by the Community Analysis Research…

  12. The Marketing of Public Library Services.

    ERIC Educational Resources Information Center

    Dragon, Andrea C.

    1983-01-01

    Defines the concept of marketing and relates models involving the exchanges and transactions of markets and charities to services offered by libraries. Market segmentation, understanding the behavior of markets, competition, and movement toward a market-oriented library are highlighted. Nineteen references are cited. (EJS)

  13. Library Services for Persons with Disabilities.

    ERIC Educational Resources Information Center

    Mendle, Jill

    1995-01-01

    Examines literature for guiding libraries to develop services that comply with the Americans with Disabilities Act of 1990. Presents a case of the University of Alabama Libraries' establishment of a technologies lab to serve the needs of the blind, visually impaired, and learning disabled students; examines problems and efforts to increase staff…

  14. 2004 National Awards for Museum & Library Service

    ERIC Educational Resources Information Center

    Institute of Museum and Library Services, 2004

    2004-01-01

    The National Awards for Museum and Library Service give national recognition to institutions that play an integral and essential part in our learning society. The awards celebrate the efforts of libraries and museums of all sizes to connect with their increasingly diverse communities and to serve as centers of lifelong learning. As the pace of…

  15. The Marketing of Public Library Services.

    ERIC Educational Resources Information Center

    Dragon, Andrea C.

    1983-01-01

    Defines the concept of marketing and relates models involving the exchanges and transactions of markets and charities to services offered by libraries. Market segmentation, understanding the behavior of markets, competition, and movement toward a market-oriented library are highlighted. Nineteen references are cited. (EJS)

  16. Boston College Libraries: Systems, Services, Resources.

    ERIC Educational Resources Information Center

    Channing, Rhoda K., Ed.; Stalker, John C., Ed.

    Prepared to inform and update Boston College faculty and administrative personnel on the impact of automation and resource sharing on the Boston College library system and the services it provides, this report contains sections on: OCLC and its interlibrary loan subsystem; the consortia in which the Boston College libraries participate; present…

  17. Malaysia: The Development of Library Services.

    ERIC Educational Resources Information Center

    Wijasuriya, D. E. K.

    1985-01-01

    National efforts and the British Council have contributed to Malaysian library development, but patterns of public library administration and levels of provision, service, and use vary considerably. Basic problems include lack of books in national language and poorly developed reading habits. Future development proposals include cooperation with…

  18. Bibliography on Public Service in Academic Libraries.

    ERIC Educational Resources Information Center

    Lopez-Munoz, Joanna

    Approximately 1120 journal articles published between 1968 and 1975 are listed in this bibliography on public services in academic libraries. The major portion of the bibliography is devoted to articles, concerning college and university libraries in the areas of: (1) audiovisual materials; (2) circulation; (3) interlibrary loan; (4) microforms;…

  19. CLA Selection Guidelines: How to Choose Materials for Parish and School Libraries.

    ERIC Educational Resources Information Center

    Weathers, Barbara

    1991-01-01

    Reviews selection guidelines suggested by the Catholic Library Association (CLA) for parish and school libraries. Highlights include who develops the selection policy; American Library Association selection guidelines for school libraries; criteria for both print and nonprint materials; how to handle censorship challenges; and issues concerning…

  20. Research in Library Reference/Information Service.

    ERIC Educational Resources Information Center

    Lynch, Mary Jo

    1983-01-01

    This review of library reference service research, which focuses on the provision of information in response to questions, covers measurement of reference service, evaluation using unobtrusive techniques, online search services, information needs and uses, the process of asking and answering questions, and artificial intelligence. Eighty-four…

  1. Implementation of Job Placement Services Guidelines.

    ERIC Educational Resources Information Center

    McGillicuddy (Shirley) & Associates, Sierra Madre, CA.

    The Implementation of Job Placement Services Guidelines Project was designed to strengthen placement programs and services for California community college vocational students, and for all students needing part-time employment to realize their educational goals. The project was designed to test the validity and relevance of quality indicators…

  2. Implementation of Job Placement Services Guidelines.

    ERIC Educational Resources Information Center

    McGillicuddy (Shirley) & Associates, Sierra Madre, CA.

    The Implementation of Job Placement Services Guidelines Project was designed to strengthen placement programs and services for California community college vocational students, and for all students needing part-time employment to realize their educational goals. The project was designed to test the validity and relevance of quality indicators…

  3. Guidelines for Comprehensive Guidance and Counseling Services.

    ERIC Educational Resources Information Center

    Stefkovich, Jacqueline; And Others

    These guidelines are designed to assist local school districts and their Boards of Education in developing and implementing comprehensive guidance and counseling services in thier school systems. The components of the comprehensive guidance program are comprehensive guidance services, certified personnel, and comprehensive guidance facilities.…

  4. Satellite services handbook. Interface guidelines

    NASA Astrophysics Data System (ADS)

    1983-12-01

    Satellite interfaces for on orbit servicing, both manned and unmanned are identified, and is intended to be used by designers of space vehicles, both foreign and domestic. A primary concern is for design of interfaces with the astronaut in the loop, especially extravehicular activity, but also intravehicular activity and operations that are remote but have man-in-the-loop. The main emphasis is on servicing in low earth orbits from the Space Shuttle and also from the Space Station or other platforms.

  5. Satellite services handbook. Interface guidelines

    NASA Technical Reports Server (NTRS)

    1983-01-01

    Satellite interfaces for on orbit servicing, both manned and unmanned are identified, and is intended to be used by designers of space vehicles, both foreign and domestic. A primary concern is for design of interfaces with the astronaut in the loop, especially extravehicular activity, but also intravehicular activity and operations that are remote but have man-in-the-loop. The main emphasis is on servicing in low earth orbits from the Space Shuttle and also from the Space Station or other platforms.

  6. Initiating New Paths to Library Service: Intergenerational Programming.

    ERIC Educational Resources Information Center

    Nixon, Joan Lowery; Wood, Joan M.

    1996-01-01

    Presents two speeches from a library service preconference program. An author discusses her historical fiction for young adults and a Public Service Coordinator at Pekin (Illinois) Public Library focuses on interagency cooperation and her library's first intergenerational program. (AEF)

  7. Guidelines for School Health Services.

    ERIC Educational Resources Information Center

    Dougherty, Sarah; And Others

    This publication was designed to assist chief school administrators, school nurses, school physicians, staff, and other school health personnel in developing, implementing, and evaluating sound school health programs for New Jersey public school students. Section I delineates responsibility for school health services, discussing the role of…

  8. Guidelines for School Health Services.

    ERIC Educational Resources Information Center

    Dougherty, Sarah; And Others

    This publication was designed to assist chief school administrators, school nurses, school physicians, staff, and other school health personnel in developing, implementing, and evaluating sound school health programs for New Jersey public school students. Section I delineates responsibility for school health services, discussing the role of…

  9. The Regents and Library Service.

    ERIC Educational Resources Information Center

    The Bookmark, 1984

    1984-01-01

    This Spring 1984 issue of The Bookmark comprises articles examining many aspects of the contribution of the University of the State of New York Board of Regents to the growth and development of library programs in the state. The authors and their topics were selected to show the wide range of concerns and interests that the Regents have had in…

  10. Responsibility for funding NHS library services.

    PubMed

    Stewart, D

    1992-06-01

    This paper is intended to contribute to discussion and debate on sources of funding for NHS library services which is a complex issue in the present climate of organizational change. Topics covered include the management and organization of services, the users, their requirements and sources of funding. In conclusion a number of specific issues that need addressing are raised.

  11. Library Materials and Services for Teen Girls.

    ERIC Educational Resources Information Center

    O'Dell, Katie

    This book describes how libraries can define their service goals to better serve and empower young women, including how to establish partnerships with organizations, offer developmentally appropriate programming, and provide timely reader's advisory services. Chapter 1, "Girls in the Spotlight: A Short History," addresses the search for…

  12. Developing Public Library Services for Young Adults.

    ERIC Educational Resources Information Center

    Smith, Jim

    From November 1992 through May 1993, a series of staff development and training workshops were presented as part of the project, "Developing Library Services for Young Adults." The workshops included: "Redirecting Young Adult Behavior" (Glenna O. Auxier & Bob Perchalski); "The Youth Services Librarian and the Law"…

  13. Partnerships in Information Services: The Contract Library.

    ERIC Educational Resources Information Center

    Hatfield, Deborah

    1994-01-01

    Discusses contracting for library and information services, particularly between universities and corporations, and gives an example of a successful partnership between Lexmark International, Inc., and the University of Kentucky. Topics addressed include financial considerations; improving services without increasing staff; and confidentiality…

  14. Library Materials and Services for Teen Girls.

    ERIC Educational Resources Information Center

    O'Dell, Katie

    This book describes how libraries can define their service goals to better serve and empower young women, including how to establish partnerships with organizations, offer developmentally appropriate programming, and provide timely reader's advisory services. Chapter 1, "Girls in the Spotlight: A Short History," addresses the search for…

  15. Cross Support Transfer Service (CSTS) Framework Library

    NASA Technical Reports Server (NTRS)

    Ray, Timothy

    2014-01-01

    Within the Consultative Committee for Space Data Systems (CCSDS), there is an effort to standardize data transfer between ground stations and control centers. CCSDS plans to publish a collection of transfer services that will each address the transfer of a particular type of data (e.g., tracking data). These services will be called Cross Support Transfer Services (CSTSs). All of these services will make use of a common foundation that is called the CSTS Framework. This library implements the User side of the CSTS Framework. "User side" means that the library performs the role that is typically expected of the control center. This library was developed in support of the Goddard Data Standards program. This technology could be applicable for control centers, and possibly for use in control center simulators needed to test ground station capabilities. The main advantages of this implementation are its flexibility and simplicity. It provides the framework capabilities, while allowing the library user to provide a wrapper that adapts the library to any particular environment. The main purpose of this implementation was to support the inter-operability testing required by CCSDS. In addition, it is likely that the implementation will be useful within the Goddard mission community (for use in control centers).

  16. Revolution at the library service desk.

    PubMed

    Murphy, Beverly; Peterson, Richard A; Vines, Hattie; von Isenburg, Megan; Berney, Elizabeth; James, Robert; Rodriguez, Marcos; Thibodeau, Patricia

    2008-01-01

    This article will describe how a revolution in customer service provision beginning in 2002 has led to an evolution of library services. When the reference and circulation desks were merged to create a single service point, responsibilities were broadened, core competencies were developed, and staff members were cross trained. In 2005, an analysis of staffing and work patterns demonstrated a need to build upon the original model to better utilize staff and ensure coverage of the desk. Reference librarians were moved to "on call" status, technical services staff were added to the schedule, and core competencies and procedures were refined.

  17. Intra-Library Science Information Service

    ERIC Educational Resources Information Center

    Pancake, Edwina H.

    1973-01-01

    The Science/Technology Information Center at the University of Virginia, Charlottesville, offers a new service to its science community. It provides a researcher with any materials not already located in his department library, regardless of format or location, at no charge. Operations, procedures, and costs are discussed. (4 references)…

  18. Alabama Public Library Service Annual Report, 1989.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1989. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. The following accomplishments are then…

  19. APSU: Woodward Library. Online Services Procedures.

    ERIC Educational Resources Information Center

    Austin Peay State Univ., Clarksville, TN.

    Intended for librarians familiar with basic online searching techniques and various vendor protocols, this manual describes and illustrates the policies, record-keeping, and forms used by the online services department of the Woodward Library at Austin Peay State University (APSU). Where specific examples are used, they are given with DIALOG…

  20. Alabama Public Library Service Annual Report, 1990.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1990. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. Accomplishments are reported under the…

  1. The New Academic Library and Student Services

    ERIC Educational Resources Information Center

    Morris, Jim

    2007-01-01

    The academic library in the 21st Century must find innovative ways to remain central to the mission of the institution that it represents, and the people that it serves. Some of those ways involve what traditionally has been the province of student services. After hours events with music and art, poetry slams, and electronic gaming are a few of…

  2. A Public Access Videotex Library Service.

    ERIC Educational Resources Information Center

    Phillips, Roger

    1982-01-01

    Outlines the contracting of systems--CompuServe, The Source, and Dow Jones News Retrieval--as well as the purchasing of hardware with easy access and low cost and development of procedures for a videotex information service at Wheaton College Library. Examples of usage of the systems are provided. (EJS)

  3. School Library Services in a Multicultural Society

    ERIC Educational Resources Information Center

    Montiel-Overall, Patricia, Ed.; Adcock, Donald C., Ed.

    2009-01-01

    According to the preface, "in light of the growing multicultural population in the United States, twenty-first-century library services will require culturally competent librarians." For years AASL has been addressing cultural issues in its official journal, "Knowledge Quest". This collection brings together articles that touch…

  4. Alabama Public Library Service Annual Report, 1990.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This annual report highlights the accomplishments of the Alabama Public Library Service (APLS) during 1990. Introductory materials include a map of Alabama's Congressional districts, photographs of the executive board of APLS, and comments from the chairman of the executive board and from APLS' director. Accomplishments are reported under the…

  5. APSU: Woodward Library. Online Services Procedures.

    ERIC Educational Resources Information Center

    Austin Peay State Univ., Clarksville, TN.

    Intended for librarians familiar with basic online searching techniques and various vendor protocols, this manual describes and illustrates the policies, record-keeping, and forms used by the online services department of the Woodward Library at Austin Peay State University (APSU). Where specific examples are used, they are given with DIALOG…

  6. School Library Services in a Multicultural Society

    ERIC Educational Resources Information Center

    Montiel-Overall, Patricia, Ed.; Adcock, Donald C., Ed.

    2009-01-01

    According to the preface, "in light of the growing multicultural population in the United States, twenty-first-century library services will require culturally competent librarians." For years AASL has been addressing cultural issues in its official journal, "Knowledge Quest". This collection brings together articles that touch…

  7. When Service Matters: Library Budgets 2010

    ERIC Educational Resources Information Center

    London, Charles

    2010-01-01

    There is a surging need for library services, placing high demands on staff time just as staff time and resources are shrinking. The increased demand coupled with decreased resources puts stress on those on the front lines and on administrators, many of whom are themselves suffering the same financial anxieties as their patrons. Nationwide, public…

  8. Rural Libraries: A Forum for Rural Library Service. Volume X, 1990.

    ERIC Educational Resources Information Center

    Sheller, Rebekah, Ed.

    1990-01-01

    The two issues of the journal "Rural Libraries" for 1990 contain a total of seven articles. "Cooperation and Rural Libraries," by Jackie Schmitt, reports on a nationwide survey of 119 rural libraries' participation in intrastate library cooperatives. "Rural Public Library Service to Native Americans," by Susan Hollaran, outlines strategies for the…

  9. Liaison Services in ARL Libraries. SPEC Kit 189.

    ERIC Educational Resources Information Center

    Latta, Gail F., Comp.

    To gather more information on the role of the liaison in research libraries, the Association of Research Libraries (ARL) Office of Management Services conducted a survey in 1992 of its academic library members. Completed surveys were returned by 49 libraries. Liaisons in both technical and public services were reported by 59 percent, while 31…

  10. Impact of the Pacific Southwest Regional Medical Library Service on hospital library development.

    PubMed Central

    Graham, E; Van Vuren, D D; Flack, V

    1987-01-01

    A study was designed to evaluate the progress of hospital libraries within Region 7 since the Pacific Southwest Regional Medical Library Services (PSRMLS) began in 1969. Library progress was defined as an increase in extent and types of services and resources offered. The study assessed the impact of Regional Medical Library programs on hospital libraries and compared resources and services reported in 1969, 1971, and 1984. The 1984 data were also measured against a set of core library services and resources that should be provided by a full-service hospital library. In addition to assessing the quality of PSRMLS programs and their effect on Region 7 hospital libraries, the study documented extensive growth in staffing, collection size, and services. PSRMLS programs were highly rated by the respondents, who also indicated that participation in PSRMLS programs improved specific library resources and services. PMID:3676532

  11. [Clinical guidelines and health services research].

    PubMed

    Schütte, U

    2011-05-01

    Doctors are bound to ensure and improve the quality of their own work. This is a significant part of medical professionalism and lasts one's entire working life. In this regard clinical guidelines provide valuable and helpful information because they give recommendations on prevention, diagnosis, treatment, and aftercare based on current evidence. However, in their medical work potential users widely ignore such guidelines. Hence it is necessary to discover barriers to compliance with the guidelines and, based on the findings, to investigate more effective strategies for implementing the guidelines. Analyses and evaluation can be performed by using health services research. Undesirable developments in doctors' daily routines, associated with negative consequences for healthy and ill people, as well as for the economics of health care, can be detected and improvements can be identified systematically. This branch of research has become ever more important - even necessary. It ist likely that the increasing demand for assessing the needs, costs, structural conditions, and quality of health care will confirm the significance of such evaluation.

  12. Chat reference service in medical libraries: part 2--Trends in medical school libraries.

    PubMed

    Dee, Cheryl R

    2003-01-01

    An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service.

  13. Programming Support Library. Volume II. Guidelines for Implementation of Requirements.

    DTIC Science & Technology

    1979-11-01

    8217 J 39 1.) DR1 : VP SRCFAK1 p J,39DFIVR . OAD1 F.’ J 39 1: R V R 8 . ( C R IF’T F’ J39DRVR2 13 C R I FT p J 39 11 R VR UR :’I: OG :’ J.395 R R (.,I’. A...STATMEN REPOR NUMBERc nae l lc 2,I lfeelfoo eo 8 .. SUPPLEENTAR NOTE TNUBE(- Prormng uppor Library . erne Structured Prgrming78C-1 205 ASaCTl H’ll...4. Job control data. 5. Test data. 6. Program Design Language statements. 7. Textual data. 8 . Other data. Chapter 3 which contains the guidelines for

  14. Oregonians and Their Library and Information Services. A Progress Report.

    ERIC Educational Resources Information Center

    Thorne, Maggie, Comp.

    Compiled in response to questions from Oregon citizens about library and information services in their state, this report contains: (1) a general description of the Governor's Conference on Library and Information Services held in June 1978; (2) a delegate's viewpoint on the White House Conference on Library and Information Services (WHCLIS); (3)…

  15. Service Standards for the Mobile/Social Library

    ERIC Educational Resources Information Center

    Thomas, Lisa Carlucci

    2010-01-01

    Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

  16. Fee-Based Services in ARL Libraries. SPEC Kit 157.

    ERIC Educational Resources Information Center

    Josephine, Helen

    In November 1988 the Association of Research Libraries (ARL) mailed a survey to 59 of its university library members asking about their fee-based services and the impact of these services on other library development efforts. Overall, 79% of the respondents have fee-based services. In some cases, fees are applied to all users regardless of their…

  17. How Less Is Truly More: Merging Library Support Services

    ERIC Educational Resources Information Center

    Skellen, Kendra; Kyrychenko, Alex

    2016-01-01

    In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

  18. Oregonians and Their Library and Information Services. A Progress Report.

    ERIC Educational Resources Information Center

    Thorne, Maggie, Comp.

    Compiled in response to questions from Oregon citizens about library and information services in their state, this report contains: (1) a general description of the Governor's Conference on Library and Information Services held in June 1978; (2) a delegate's viewpoint on the White House Conference on Library and Information Services (WHCLIS); (3)…

  19. Library Services to Mexican Americans: Policies, Practices and Prospects.

    ERIC Educational Resources Information Center

    Urzua, Roberto, Ed.; And Others

    Much has happened in the field to alter the nature of library services to the Mexican American. The newest areas of library services available to Mexican Americans are at the public school and at the university level. This paper brings together some new concepts, trends, and feelings in the areas of library services in general, and in public,…

  20. Service Standards for the Mobile/Social Library

    ERIC Educational Resources Information Center

    Thomas, Lisa Carlucci

    2010-01-01

    Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

  1. How Less Is Truly More: Merging Library Support Services

    ERIC Educational Resources Information Center

    Skellen, Kendra; Kyrychenko, Alex

    2016-01-01

    In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

  2. Bookmobile Service: Moving the Library to Disadvantaged Adults. Public Library Training Institutes Library Service Guide No. 21.

    ERIC Educational Resources Information Center

    Rawles, Beverly

    Guidelines are given for providing bookmobile service to disadvantaged adults. There is information on selection and training of bookmobile staff, types of services which may be offered, stocking and displaying both print and non-print materials on the bookmobile, ways to determine bookmobile stops, publicizing the service, costs, and pitfalls to…

  3. Library Services for State Government; An Evaluation of the Resources of the Oregon State Library.

    ERIC Educational Resources Information Center

    Hill, Mildred M.

    This study outlines the types of library service required to furnish quality reference services to state agencies. The services provided by the Oregon State Library were evaluated according to the standards established by the American Library Association. Evaluation of the collection for scope and coverage in subject areas of automation,…

  4. The Library Services and Technology Act: New Directions in Federal Funding for Libraries.

    ERIC Educational Resources Information Center

    Gregory, Gwen

    Public Libraries are an important service traditionally provided by local government in the United States. The national government has furnished assistance in the form of grants to the states since the passage of the Library Services Act in 1956. In 1996, the Library Services and Technology Act (LSTA) became law, representing major changes to…

  5. Designing and Building Integrated Digital Library Systems: Guidelines. IFLA Professional Reports, No. 90

    ERIC Educational Resources Information Center

    Rathje, Bente Dahl; McGrory, Margaret; Pollitt, Carol; Voutilainen, Paivi

    2005-01-01

    The purpose of these Guidelines is to provide libraries for the blind and those who work in them with a broad overview of matters to be considered in planning and implementing an integrated digital library system. The Guidelines are not intended to provide technical solutions. Given the pace of technological change, solutions can only be developed…

  6. Measuring Customer Satisfaction and Quality of Service in Special Libraries.

    ERIC Educational Resources Information Center

    White, Marilyn Domas; Abels, Eileen G.; Nitecki, Danuta

    This project tested the appropriateness of SERVQUAL (i.e., an instrument widely used in the service industry for assessing service quality based on repeated service encounters rather than a particular service encounter) to measure service quality in special libraries and developed a modified version for special libraries. SERVQUAL is based on an…

  7. MELVYL MEDLINE: a library services perspective.

    PubMed Central

    Horres, M M; Starr, S S; Renford, B L

    1991-01-01

    The MELVYL MEDLINE project resulted in the addition of a full five-year subset of MEDLINE to the University of California's (UC) MELVYL online union catalog. As one of the nation's largest MEDLINE end-user searching systems, MELVYL MEDLINE provides online bibliographic access to the biomedical journal literature for all UC personnel at over seventy library sites or by remote access. This paper summarizes the project's accomplishments, reports MELVYL MEDLINE use and its impact on library services, and provides insights for other end-user search systems. The project serves as a model for adding databases to the MELVYL catalog and demonstrates the potential for use by other disciplines of a specialized database when readily accessible. Evaluation results report high user satisfaction and high usage. However, many advanced searching features of the interface are little used by searchers. Effects on library services include marked increases in reference transactions and interlibrary loans, with significant declines in mediated search services. Future MELVYL MEDLINE enhancements include matching search retrievals to journal locations, linkage to an online document delivery system, and consideration of building a superset of databases by combining MELVYL MEDLINE with citations from another database in the MELVYL catalog. PMID:1884086

  8. State Aid Guidelines for Michigan Libraries, 1997 Edition.

    ERIC Educational Resources Information Center

    Michigan Library, Lansing.

    In 1937, the Michigan Library Association recommended to the Legislature that state funding be provided to public libraries and that a state board for libraries be appointed. In 1965, Public Act 286 established 24 library systems whose membership comprised approximately one-third of the public libraries in the state. Under Public Act 89 of 1977,…

  9. The Chemeketa Cooperative Regional Library Service; an Evaluation.

    ERIC Educational Resources Information Center

    Dalton, Phyllis I.

    After five years of existence, a three-county regional cooperative including public libraries, a community college library, and local government agencies was evaluated to assess: (1) general library services; (2) the interlibrary loan program; (3) library user satisfaction; and (4) the need for additional statistical reporting. Existing records…

  10. Public Library Services to Older People in Pennsylvania: A Survey.

    ERIC Educational Resources Information Center

    Ling-nam, Leo Ip

    The purpose of this study was to establish a profile of services to older people in Pennsylvania public libraries. A survey was distributed to 50 district library centers and headquarters of the state library and 50 independent public libraries. The response rate was 65%. Major findings of the study were the following: (1) 66.15% of respondents…

  11. Expanding Horizons for GIS Services in Academic Libraries.

    ERIC Educational Resources Information Center

    Argentati, Carolyn D.

    1997-01-01

    Examines the expanding horizons for geographic information system (GIS) services in academic libraries, with examples drawn from experiences at North Carolina State University Libraries, a participant in the Association of Research Libraries (ARL) GIS Library Project. Discusses building on partnerships; providing opportunities for instruction and…

  12. The New Service: Michelle Jeske--Denver Public Library

    ERIC Educational Resources Information Center

    Library Journal, 2005

    2005-01-01

    It bothers Michelle Jeske that many people still don't know all that their public libraries can do for them, even in Denver, where 80 percent of the population has a library card. Fortunately, as manager of web information services at the Denver Public Library (DPL), she can reach out to people who never come through the library doors. Jeske and…

  13. Mainstreaming Library Services to Multicultural Populations: The Evolving Tapestry.

    ERIC Educational Resources Information Center

    Quezada, Shelley

    1992-01-01

    Provides an overview of this special issue of Wilson Library Bulletin on library services to a growing racially and ethnically diverse population. Highlights include nationwide responses from professional associations and government agencies; reaching community libraries; making library activities accessible to underserved populations; and the…

  14. Libraries as Content Producers: How Library Publishing Services Address the Reading Experience

    ERIC Educational Resources Information Center

    Tracy, Daniel G.

    2017-01-01

    This study establishes baseline information about the ways library publishing services integrate user studies of their readers, as well as common barriers to doing so. The Library Publishing Coalition defines library publishing as "the set of activities led by college and university libraries to support the creation, dissemination, and…

  15. Natural Library Service Zones, A Report to the North Suburban Library System.

    ERIC Educational Resources Information Center

    Institute of Urban Life, Chicago, IL.

    The North Suburban Library System decided that the areas within its boundaries which are outside the taxed district/area supporting an existing library should be served by extending the service areas of the existing municipal, township, and district libraries, either through contract or by employing the provisions of present library district law.…

  16. Library & Information Services: an Astronomer's Wishlist

    NASA Astrophysics Data System (ADS)

    Andernach, Heinz

    I review some of the past and current methods for retrieval of literature and other published information, excluding commercial services. Much of this is a personal view and based on experience made at various institutions, some of them neither with an adequately complete astronomy library, nor with a professional astronomy librarian. Rather than describing current retrieval methods, a few of their weaknesses are identified which merit future improval. Despite the availability of powerful electronic tools, we need to improve efforts in safeguarding published numerical and textual information in a format readily usable by astronomers. Comments are made on a user-friendly arrangement of a library, and on useful tasks for librarians with available time.

  17. Perspectives on medical school library services in Turkey.

    PubMed Central

    Brennen, P W; Blackwelder, M B; Kirkali, M

    1987-01-01

    This paper gives a brief overview of medical education in Turkey and shows the impact of established social, educational, and economic patterns upon current medical library services. Current statistical information is given on the twenty-two medical school libraries in Turkey. Principal problems and chief accomplishments with library services are highlighted and discussed. PMID:3676535

  18. Research Library Publishing Services: New Options for University Publishing

    ERIC Educational Resources Information Center

    Hahn, Karla L.

    2008-01-01

    A 2007 Association of Research Libraries (ARL) survey indicates that research libraries are rapidly developing publishing services: 65 percent of 80 responding ARL member libraries currently deliver or are in processing of planning these services. Established journal titles dominate this emerging publishing sector and are the main drivers of…

  19. Web 2.0 Strategy in Libraries and Information Services

    ERIC Educational Resources Information Center

    Byrne, Alex

    2008-01-01

    Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

  20. Reference Service Policies in ARL Libraries. SPEC Kit 203.

    ERIC Educational Resources Information Center

    DeMiller, Anna L., Comp.

    In spring 1994, a survey on reference service policies was mailed to 119 members of the Association of Research Libraries (ARL). Seventy-one responses (60%) were received from libraries that offer reference services on a college or university campus. Less than half of the responding libraries have written policy statements, and of those that did,…

  1. Promoting Library Services with User-Centered Language

    ERIC Educational Resources Information Center

    Benedetti, Allison R.

    2017-01-01

    As libraries respond to new teaching and research practices in the twenty-first century, it is important to consider how to advertise library services. Users are often surprised to learn about the varied expertise of library staff and the many services the staff provides. To investigate this issue, the author designed a study to identify a more…

  2. Library Services in the New Health Care Environment.

    ERIC Educational Resources Information Center

    Hook-Shelton, Sara Anne

    1988-01-01

    Discusses the strained financial situation of the health care industry and the debate whether medical libraries should attempt to recover costs by charging for information and library services. The discussion covers both possible benefits of cost recovery and problems, including difficulties in quantifying library services and ethical concerns…

  3. Marketing CD-ROM and Other Electronic Library Services.

    ERIC Educational Resources Information Center

    Cihak, Herb

    1997-01-01

    Argues that information professionals should market services to ensure success for their libraries. Describes marketing strategies used by the University of Kentucky College of Law Library to promote electronic library services: CD-ROM placement, CD-ROM and Internet workshops, instruction guides, faculty Web pages, online tours, electronic mail,…

  4. Services to the Nation: The Library of Congress.

    ERIC Educational Resources Information Center

    Library of Congress, Washington, DC.

    This pamphlet describes the many services that the Library of Congress (LC) provides. A brief historical background of the Library's founding is followed by descriptions of LC's buildings and facilities. Other topics which are presented include the library's extensive collection, which runs the gamut from papyrus to optical disk; services to…

  5. Evaluating School Library Information Services in the Digital Age.

    ERIC Educational Resources Information Center

    Everhart, Nancy

    2000-01-01

    Discusses criteria for evaluating school library information services. Highlights include types of services; physical facilities; library usage; circulation statistics; changes due to technology; fill rate, or the percentage of successful searches for library materials; OPAC (online public access catalog) reports; observation; and examining…

  6. Feasibility Study on Institutional Library Service. Final Report.

    ERIC Educational Resources Information Center

    Gothberg, Helen M.

    Institutional library services for staff and residents are examined for agencies within the Department of Institutions, Colorado State Library. Data about use, library and audiovisual services, user satisfaction, facilities, staff, and budget were collected through several questionnaires: an open-ended, preliminary questionnaire; institutional…

  7. Business Students' Perception of University Library Service Quality and Satisfaction

    ERIC Educational Resources Information Center

    Hsu, Maxwell K.; Cummings, Richard G.; Wang, Stephen W.

    2014-01-01

    The main purpose of this study is to examine the college students' perception of library services, and to what extent the quality of library services influences students' satisfaction. The findings depict the relationship between academic libraries and their users in today's digital world and identify critical factors that may sustain a viable…

  8. Web 2.0 Strategy in Libraries and Information Services

    ERIC Educational Resources Information Center

    Byrne, Alex

    2008-01-01

    Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

  9. The New York State Library: A Vision for Networked Services.

    ERIC Educational Resources Information Center

    Yavarkovsky, Jerome

    1993-01-01

    Describes the New York State Library's planning process and visions for its future in networked services. Topics discussed include roles for the library in a networked environment; leadership in networked services and training; network navigation; organizational response; services to state agencies and local government; and public kiosk services.…

  10. Comparing Service Priorities between Staff and Users in Association of Research Libraries (ARL) Member Libraries

    ERIC Educational Resources Information Center

    Jaggars, Damon E.; Jaggars, Shanna Smith; Duffy, Jocelyn S.

    2009-01-01

    Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

  11. Alabama Public Library Service, The State Library Agency. 1986 Annual Report.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    Designed to provide an overview of the range and quality of services provided by the Alabama Public Library Service (APLS), this annual report focuses on the 1986 activities of APLS; the state's public library directory and statistical report will be published separately. A discussion of the activities of the Library Development Division includes…

  12. Comparing Service Priorities between Staff and Users in Association of Research Libraries (ARL) Member Libraries

    ERIC Educational Resources Information Center

    Jaggars, Damon E.; Jaggars, Shanna Smith; Duffy, Jocelyn S.

    2009-01-01

    Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

  13. Institution Library Perspectives. A Report on a Conference on Institution Library Services in Columbus, Ohio.

    ERIC Educational Resources Information Center

    Ohio State Library, Columbus.

    Participants at the 1977 Conference on Institution Library Services reassessed a ten-year old program to develop libraries in Ohio's institutions, reinforced the concept that library services are important to institutions, and elicited input for future development. This report presents the texts of the following conference papers: (1) a report on…

  14. A Survey of Libraries and Library Services in the State Institutions of Florida.

    ERIC Educational Resources Information Center

    Kantor, David

    A survey was conducted to analyze library facilities and services in 60 Florida state institutions and to make recommendations for improvement. Included in the study are descriptions of the institutions and a report and recommendations for each library. Results of question aires and visits show that institutional library service is inadequate,…

  15. Rural Libraries. A Forum for Rural Library Service. Volume XI, No. 1 and No. 2, 1991.

    ERIC Educational Resources Information Center

    Sheller, Rebekah, Ed.

    1991-01-01

    These volumes report on investigation, activities, and viewpoints related to rural library service. Topics covered are the role of rural libraries, the needs and characteristics of its users, the characteristics of its trustees, difference in operation and information service between rural and urban libraries, and the role of technology in helping…

  16. Reference Evaluation--What the "Guidelines" Don't Indicate.

    ERIC Educational Resources Information Center

    Vavrek, Bernard

    1979-01-01

    Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)

  17. Reference Evaluation--What the "Guidelines" Don't Indicate.

    ERIC Educational Resources Information Center

    Vavrek, Bernard

    1979-01-01

    Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)

  18. A History of Bookmobile Library Service in the State of Utah.

    ERIC Educational Resources Information Center

    Ball, Val L.

    There are four library systems in Utah which provide bookmobile library service; the Salt Lake County Library, Salt Lake City Library, San Juan County Library and Utah State Library Commission. This study is limited to bookmobile library service in Utah and to librarians who first began library service. The history of bookmobiles in Utah began in…

  19. "For Poor Nations a Library Service Is Vital": Establishing a National Public Library Service in Tanzania in the 1960s

    ERIC Educational Resources Information Center

    Olden, Anthony

    2005-01-01

    The Tanganyika Library Service (TLS) was the national public library service set up in Tanzania, East Africa, in the 1960s. By the end of the decade, it was generally regarded as a model of Western-style public library development in Africa. This is an account of its establishment and early years based on accessible documentary sources in Tanzania…

  20. The Use of the Journal Access Service and Its Implications for Journal Selection at the Center for Research Libraries.

    ERIC Educational Resources Information Center

    Lewis, David W.

    In order to develop guidelines for the selection of journals by the Center for Research Libraries, a study was done of the use made of the Center's Journal Access Services (JAS), which supplies photocopies of journal articles to member institutions from the Center's collections and from the British Library Lending Division (BLLD). Based on a…

  1. Library Aides: Building Character, Advancing Service

    ERIC Educational Resources Information Center

    Muronaga, Karen; Masumura, Emmi

    2008-01-01

    Many school library media specialists, especially in elementary schools, establish library clubs and library monitor programs. In most cases, these clubs and programs are limited to students assisting with clerical duties in the library such as shelving books and manning the circulation desk under supervision. The library media specialist assigns…

  2. Library Aides: Building Character, Advancing Service

    ERIC Educational Resources Information Center

    Muronaga, Karen; Masumura, Emmi

    2008-01-01

    Many school library media specialists, especially in elementary schools, establish library clubs and library monitor programs. In most cases, these clubs and programs are limited to students assisting with clerical duties in the library such as shelving books and manning the circulation desk under supervision. The library media specialist assigns…

  3. California Public Library Systems; A Comprehensive Review with Guidelines for the Next Decade.

    ERIC Educational Resources Information Center

    Peat, Marwick, Mitchell and Co., Los Angeles, CA.

    An extensive study was conducted to determine whether California's Public Library Services Act had succeeded in its goal of improving and extending library service through the establishment and funding of library systems. The comprehensive study involved field interviews at all 20 systems; a review of system documents; a survey of reference…

  4. Partnering Services between Public Libraries and Library Services for the Blind: A Canadian Experience.

    ERIC Educational Resources Information Center

    Griebel, Rosemary

    This paper discusses the development and implementation of the VISUNET:CANADA Partners Program, an innovative, cooperative model of library service for blind and print disabled Canadians. The ultimate purpose of the model is to advance information equity for blind and print disabled individuals, wherever they live, by positioning the local library…

  5. Access Services Education in Library and Information Science Programs

    ERIC Educational Resources Information Center

    McCaslin, David

    2009-01-01

    This article defines the elements of Access Services, explains the importance of those aspects in the library, and proposes a course centered on Access Services for library schools. The areas of circulation, interlibrary loan, course reserves, collection maintenance, and public relations are core components of Access Services. Each of those…

  6. Evaluating the Impact of a Special Library and Information Service

    ERIC Educational Resources Information Center

    Botha, Erika; Erasmus, Rene; van Deventer, Martie

    2009-01-01

    The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

  7. Annual Program. Library Services and Construction. FY 1976 (Carryover Funds.)

    ERIC Educational Resources Information Center

    North Carolina State Library, Raleigh.

    A consolidated listing of projects for Titles I and III opens this progress report on Library Services and Construction Act (LSCA) programs in North Carolina for fiscal year l976. Suggested allocations of carryover funds for administration, State Library programs, institutions and reference services, state audiovisual services, grants, audiovisual…

  8. Solving the Problem of Promoting Distance Library Services

    ERIC Educational Resources Information Center

    Wyss, Paul Alan

    2007-01-01

    Promoting services is a conundrum for any organization. This is especially true for an academic library promoting distance library services. Systems thinking, process mapping, team learning, and diffusion of information practices offer ways of thinking about promoting services that help those involved find novel ways to approach promoting distance…

  9. Centralized Library Services for Audiovisual Media. AV in Action 4.

    ERIC Educational Resources Information Center

    Nederlands Bibliotheek en Lektuur Centrum, The Hague (Netherlands).

    Designed to provide assistance to countries in developing centralized services to their libraries for nonbook materials, this pamphlet contains examples from five countries that have succeeded in establishing such services. Those examples include: (1) "The Central Library Service for AV-Materials in Denmark" (Suzanne Hemmeth…

  10. Virtual Reference Service in Academic Libraries in West Africa

    ERIC Educational Resources Information Center

    Sekyere, Kwabena

    2011-01-01

    As technology continues to advance, libraries in Europe and America continue to improve upon their virtual reference services by employing new Web technologies and applying them to existing services. West African academic libraries have begun providing resources electronically to their users but still typically lag behind in the services they…

  11. Access Services Education in Library and Information Science Programs

    ERIC Educational Resources Information Center

    McCaslin, David

    2009-01-01

    This article defines the elements of Access Services, explains the importance of those aspects in the library, and proposes a course centered on Access Services for library schools. The areas of circulation, interlibrary loan, course reserves, collection maintenance, and public relations are core components of Access Services. Each of those…

  12. Digital reference service: trends in academic health science libraries.

    PubMed

    Dee, Cheryl R

    2005-01-01

    Two years after the initial 2002 study, a greater number of academic health science libraries are offering digital reference chat services, and this number appears poised to grow in the coming years. This 2004 follow-up study found that 36 (27%) of the academic health science libraries examined provide digital chat reference services; this was an approximately 6% increase over the 25 libraries (21%) located in 2002. Trends in digital reference services in academic health science libraries were derived from the exploration of academic health science library Web sites and from digital correspondence with academic health science library personnel using e-mail and chat. This article presents an overview of the current state of digital reference service in academic health science libraries.

  13. Implementing guidelines: Proposed definitions of neuropsychology services in pediatric oncology.

    PubMed

    Baum, Katherine T; Powell, Stephanie K; Jacobson, Lisa A; Gragert, Marsha N; Janzen, Laura A; Paltin, Iris; Rey-Casserly, Celiane M; Wilkening, Greta N

    2017-08-01

    Several organizations have published guidelines for the neuropsychological care of survivors of childhood cancer. However, there is limited consensus in how these guidelines are applied. The model of neuropsychology service delivery is further complicated by the variable terminology used to describe recommended services. In an important first step to translate published guidelines into clinical practice, this paper proposes definitions for specific neuropsychological processes and services, with the goal of facilitating consistency across sites to foster future clinical program development and to clarify clinical practice guidelines. © 2017 Wiley Periodicals, Inc.

  14. A Plan of Library Services for Pinellas County, Florida.

    ERIC Educational Resources Information Center

    Summers, F. William; Curran, Charles C.

    In order to determine the feasibility of establishing a county-wide library system, the Pinellas County (Florida) Board of County Commissioners authorized a study of existing library services and possible alternatives for reorganization. Data were gathered and analyzed from: (1) questionnaires sent to library directors; (2) interviews with these…

  15. Utah Public Library Service, 2001: An Annual Report.

    ERIC Educational Resources Information Center

    Long, Sandi

    This annual report of Utah public library services presents data useful for local library planning. This information is presented in two sections: core performance measures and general tables. Statewide summary data and breakouts by the populations of the library jurisdictions are provided for the following core performance measures: (1) visits…

  16. 2009 National Medal for Museum and Library Service

    ERIC Educational Resources Information Center

    Bowen, Katherine

    2009-01-01

    This paper features the winners of this year's National Medals for Museum and Library Service, the nation's highest honor for libraries and museums. The award celebrates libraries and museums that make a difference for individuals, families, and communities. Medal winners are selected from nationwide nominations for institutions that demonstrate…

  17. Electronic Mail Reference Services in the Public Library.

    ERIC Educational Resources Information Center

    Garnsey, Beth A.; Powell, Ronald R.

    2000-01-01

    Describes results of an exploratory survey that examined public library electronic mail reference services and the patrons who used them. Discusses results of print questionnaires and Web-based questionnaires that investigated user satisfaction and classified email reference questions received by public libraries. Library questionnaire and web…

  18. Library Services for Persons with Disabilities. SPEC Kit 176.

    ERIC Educational Resources Information Center

    Ragsdale, Kate W., Comp.

    This Systems and Procedures Exchange Center (SPEC) Kit presents the results of a survey on issues and concerns associated with planning for library services for persons with disabilities. The survey was sent to 119 U.S. and Canadian Association of Research Libraries (ARL) and returned by 74. The report is based on the responses of libraries which…

  19. Technical Services Costs in ARL Libraries. Kit 89.

    ERIC Educational Resources Information Center

    Graham, Peter S.

    Designed to assist library managers in conducting effective cost studies, this document provides a summary of the data for the 81 member libraries which responded to a survey of technical services cost studies conducted by the Association of Research Libraries (ARL) in April 1982, and seven reports of such studies. These reports, which range from…

  20. Managing CD-ROM Service in Malaysian Academic Libraries.

    ERIC Educational Resources Information Center

    Majid, Shaheen

    1998-01-01

    Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

  1. Pre-Service Teachers' Use of Library Databases: Some Insights

    ERIC Educational Resources Information Center

    Lamb, Janeen; Howard, Sarah; Easey, Michael

    2014-01-01

    The aim of this study is to investigate if providing mathematics education pre-service teachers with animated library tutorials on library and database searches changes their searching practices. This study involved the completion of a survey by 138 students and seven individual interviews before and after library search demonstration videos were…

  2. Southern Nevada Library Services; Serving Lincoln County, Nye County, Esmeralda County through the Clark County Library District: An Evaluation.

    ERIC Educational Resources Information Center

    Dalton, Phyllis I.

    An anecdotal review covers the first year of increased library service in Nye, Lincoln, and Esmeralda Counties, Nevada, under the Southern Nevada Library Services project funded by the Library Services and Construction Act. Using information from questionnaires and site visits, the extent of library services in each community in the area is…

  3. 75 FR 32818 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-06-09

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION... Museum and Library Services Board. This notice also describes the function of the Board. Notice of the...

  4. A Status Report on Levels of Library and Information Services of Utah Libraries.

    ERIC Educational Resources Information Center

    Wood, R. Kent

    While much progress has been made since the creation of the Utah State Library Commission more than two decades ago, much more remains to be done to improve library and information services in the state. There is a critical need in school media centers for professionally trained library personnel where non-professionals may now be substituting,…

  5. Holbrook Public Library and Holbrook High School Library--Two Avenues to the Same Goal: Service.

    ERIC Educational Resources Information Center

    Rothlisberg, Allen P.

    This report describes how a public library and a high school library in Holbrook, Arizona, have both provided service to their clienteles through a common method: the full use of their community's resources. The Holbrook High School Library, which is completely automated, has been successful with its creative funding techniques and as a…

  6. The Value of Academic Libraries: Library Services as a Predictor of Student Retention

    ERIC Educational Resources Information Center

    Murray, Adam; Ireland, Ashley; Hackathorn, Jana

    2016-01-01

    This study examined the predictive relationship between library use by individual students and their retention status in university settings. The methodology builds on a small number of previous studies to examine library use at the individual level to determine if use of specific library services is predictive of retention for freshmen and…

  7. The Value of Academic Libraries: Library Services as a Predictor of Student Retention

    ERIC Educational Resources Information Center

    Murray, Adam; Ireland, Ashley; Hackathorn, Jana

    2016-01-01

    This study examined the predictive relationship between library use by individual students and their retention status in university settings. The methodology builds on a small number of previous studies to examine library use at the individual level to determine if use of specific library services is predictive of retention for freshmen and…

  8. A framework for a distributed, hybrid, multiple-ontology clinical-guideline library, and automated guideline-support tools.

    PubMed

    Shahar, Yuval; Young, Ohad; Shalom, Erez; Galperin, Maya; Mayaffit, Alon; Moskovitch, Robert; Hessing, Alon

    2004-10-01

    Clinical guidelines are a major tool in improving the quality of medical care. However, most guidelines are in free text, not in a formal, executable format, and are not easily accessible to clinicians at the point of care. We introduce a Web-based, modular, distributed architecture, the Digital Electronic Guideline Library (DeGeL), which facilitates gradual conversion of clinical guidelines from text to a formal representation in chosen target guideline ontology. The architecture supports guideline classification, semantic markup, context-sensitive search, browsing, run-time application, and retrospective quality assessment. The DeGeL hybrid meta-ontology includes elements common to all guideline ontologies, such as semantic classification and domain knowledge; it also includes four content-representation formats: free text, semi-structured text, semi-formal representation, and a formal representation. These formats support increasingly sophisticated computational tasks. The DeGeL tools for support of guideline-based care operate, at some level, on all guideline ontologies. We have demonstrated the feasibility of the architecture and the tools for several guideline ontologies, including Asbru and GEM.

  9. Guidelines for Audiovisual and Multimedia Materials in Libraries and Other Institutions. Audiovisual and Multimedia Section

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions (NJ1), 2004

    2004-01-01

    This set of guidelines, for audiovisual and multimedia materials in libraries of all kinds and other appropriate institutions, is the product of many years of consultation and collaborative effort. As early as 1972, The UNESCO (United Nations Educational, Scientific and Cultural Organization) Public Library Manifesto had stressed the need for…

  10. The Preservation of Library Materials: A CUL Handbook: Guidelines and Procedures.

    ERIC Educational Resources Information Center

    Columbia Univ., New York, NY. The Libraries.

    Designed to assist Columbia University librarians and library technical staff in selecting binding styles or other treatments for unbound or deteriorated materials housed in the university's libraries, this handbook includes guidelines for the selection of appropriate treatment alternatives; descriptions of inhouse and commercial binding and…

  11. Digital chat reference in health science libraries: challenges in initiating a new service.

    PubMed

    Dee, Cheryl R; Newhouse, Joshua D

    2005-01-01

    Digital reference service adds a valuable new dimension to health science reference services, but the road to implementation can present questions that require carefully considered decisions. This article incorporates suggestions from the published literature, provides tips from interviews with practicing academic health science librarians, and reports on data from students' exploration of academic health science library Web sites' digital reference services. The goal of this study is to provide guidelines to plan new services, assess user needs, and select software, and to showcase potential benefits of collaboration and proactive and user-friendly marketing. In addition, tips for successful operation and evaluation of services are discussed.

  12. Reference in the Age of Automation: Changes in Reference Service at Chemical Abstracts Service Library.

    ERIC Educational Resources Information Center

    Hodges, Pauline R.

    1989-01-01

    Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…

  13. Reference in the Age of Automation: Changes in Reference Service at Chemical Abstracts Service Library.

    ERIC Educational Resources Information Center

    Hodges, Pauline R.

    1989-01-01

    Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…

  14. Guidelines for HIV and AIDS Student Support Services.

    ERIC Educational Resources Information Center

    American School Health Association, Kent, OH.

    This booklet describes a multi-disciplinary approach to student support services related to the Human Immunodeficiency Virus (HIV) epidemic. The guidelines can be used by student support services personnel to evaluate the quality of services they are providing, by school administrators to design a comprehensive student support services delivery…

  15. Oregon State Institutional Library Services; Library Services and Construction Act, Title IV-A's First Thrust - 1968.

    ERIC Educational Resources Information Center

    Gould, Rodney J.

    An evaluation is given of the accomplishments of the State of Oregon institutional libraries between the periods of May 2 and August 23, 1968 including recommendations for future endeavors. Early in 1968 the Assistant State Librarian conferred with institutional administrators and library Advisory Council members for Library Services and…

  16. Library Service in U.S. Jails: Issues, Questions, Trends.

    ERIC Educational Resources Information Center

    Rubin, Rhea Joyce; House, Connie

    1983-01-01

    States rationale for provision of library service to jail residents and discusses services in United States institutions noting administration, staffing, funding, delivery of service, materials, programs and services, security barrier, professionalism and standards, and contracts for service. Twenty-two references and a 24-item bibliography are…

  17. Guidelines and Suggested Titles for Library Holdings in Undergraduate Biology.

    ERIC Educational Resources Information Center

    Creager, Joan G.

    Books and periodicals thought suitable for inclusion in undergraduate biology libraries were ranked by 306 biologists. Books which at least 40 percent of the evaluators ranked good or excellend and used by at least 30 percent of the evaluators are listed according to Library of Congress classifications. Each entry provides bibliographic details,…

  18. Changing Services and Space at an Academic Library

    ERIC Educational Resources Information Center

    Bradigan, Pamela S.; Rodman, Ruey L.

    2006-01-01

    This paper focuses on how an academic library managed changes in services and space to meet customer needs for streamlined services, increasing efficiency for students, faculty and staff in finding, analyzing, sharing, and producing knowledge. The Ohio State University's John A. Prior Health Sciences Library (PHSL) has merged its circulation and…

  19. Public Services Goals and Objectives in ARL Libraries. Kit 84.

    ERIC Educational Resources Information Center

    Soete, George

    This publication is a collection of library public services policy statements, which were received in response to a survey of members of the Association of Research Libraries (ARL) in the fall of 1980, and additional recent statements. A concise summary of issues related to public services policies precedes the main body of the kit, in which 25…

  20. Library Users' Service Desires: A LibQUAL+ Study

    ERIC Educational Resources Information Center

    Thompson, Bruce; Kyrillidou, Martha; Cook, Colleen

    2008-01-01

    The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

  1. Library Users' Service Desires: A LibQUAL+ Study

    ERIC Educational Resources Information Center

    Thompson, Bruce; Kyrillidou, Martha; Cook, Colleen

    2008-01-01

    The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

  2. New Trends in Public Library Service to Children.

    ERIC Educational Resources Information Center

    Jensen, Ken

    In this discussion spiced with reminiscences, a former children's librarian sees library services for children as part of the continuum of all library services. However, social and economic changes--such as cutbacks in funds, inflation, concerns over book selection, intellectual freedom, and the patron's right to read--have led to a situation in…

  3. Supporting the Research Process through Expanded Library Data Services

    ERIC Educational Resources Information Center

    Wang, Minglu

    2013-01-01

    Purpose: The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities. Design/methodology/approach: This paper uses a case study of the new data services at the John Cotton Dana Library, at…

  4. ULS Joint Committee to Study Library Periodical Services. Final Report.

    ERIC Educational Resources Information Center

    Hirshon, Arnold; And Others

    Developed in response to issues raised about the circulation of bound periodicals, the cost of photocopies, and the condition of the photocopiers, this report of the Joint Committee to Study Library Periodical Services at the Virginia Commonwealth University libraries recommends goals for periodicals services for both campuses of the university.…

  5. Off-Campus Library Services: Those Inbetween Years.

    ERIC Educational Resources Information Center

    Soules, Aline

    This paper discusses the library services that complement growing university and college off-campus programs and specifically centers on the years that fall between the start of such services and the final establishment of a physical satellite library. Suggestions, drawn partly from the literature and primarily from experiences at the University…

  6. Proposition 13: Effects on Library Service to Youth.

    ERIC Educational Resources Information Center

    Starr, Carol; Talbot, Elizabeth

    1980-01-01

    Appraises the effect of the Jarvis-Gann Proposition 13 for the reduction of real property taxes, on California libraries in general and on young adult services in particular. Statistics are provided that document the cutback in library services to children and young adults. (RAA)

  7. User Preferences in Reference Services: Virtual Reference and Academic Libraries

    ERIC Educational Resources Information Center

    Cummings, Joel; Cummings, Lara; Frederiksen, Linda

    2007-01-01

    This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…

  8. Improving the Patron Experience: Sterling Memorial Library's Single Service Point

    ERIC Educational Resources Information Center

    Sider, Laura Galas

    2016-01-01

    This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

  9. Position Paper on Extra-Library Information Service. Final Report.

    ERIC Educational Resources Information Center

    Myatt, DeWitt O.; Barclay, Donald A.

    Extra-library information services are helping libraries find solutions to the problems created by the changes in the information environment, the demand for current information, and the media by which the knowledge is distributed. There are three types of these services: (1) document handling systems, (2) data handling systems, and (3)…

  10. Digital Library and Digital Reference Service: Integration and Mutual Complementarity

    ERIC Educational Resources Information Center

    Liu, Jia

    2008-01-01

    Both the digital library and the digital reference service were invented and have been developed under the networked environment. Among their intersections, the fundamental thing is their symbiotic interest--serving the user in a more efficient way. The article starts by discussing the digital library and its service and the digital reference…

  11. Zooming In on Copyright with Integrated Library Software Services

    ERIC Educational Resources Information Center

    Oye, Karen

    2007-01-01

    Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…

  12. Oregon State Institutional Library Services, Analysis and Recommendations.

    ERIC Educational Resources Information Center

    Carlson, William H.

    This study was undertaken with funds from Title IV-A of the Library Services and Construction Act in order to improve library facilities and services in the eleven institutions Oregon maintains for the mentally ill, retarded, handicapped, and violaters of the law. Data were collected on questionnaires and by visits made to each institution. The…

  13. Personalized Boutique Service: Critical to Academic Library Success?

    ERIC Educational Resources Information Center

    Tilley, Elizabeth

    2013-01-01

    An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…

  14. Advancing Your Library's Web-Based Services. ERIC Digest.

    ERIC Educational Resources Information Center

    Feldman, Sari; Strobel, Tracy

    This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional…

  15. Personalized Boutique Service: Critical to Academic Library Success?

    ERIC Educational Resources Information Center

    Tilley, Elizabeth

    2013-01-01

    An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…

  16. Information Needs and Library Services for the Fine Arts Faculty.

    ERIC Educational Resources Information Center

    Reed, Bonnie; Tanner, Donald R.

    2001-01-01

    Discussion of financial allocations by universities for library materials focuses on a study of fine arts faculty at Texas Tech University that identifies information services, sources, and materials that they consider important for their teaching, research, and creative endeavors; and investigates their use of library services. (Author/LRW)

  17. Zooming In on Copyright with Integrated Library Software Services

    ERIC Educational Resources Information Center

    Oye, Karen

    2007-01-01

    Over the last decade, many of Kelvin Smith Library's (KSL) content delivery services have gone digital, and some, such as enhanced course reserves products, are new to the market. The best digital library services have given KSL options and integrated solutions that allow it to do more than it thought possible just a few years ago. As with many…

  18. User Preferences in Reference Services: Virtual Reference and Academic Libraries

    ERIC Educational Resources Information Center

    Cummings, Joel; Cummings, Lara; Frederiksen, Linda

    2007-01-01

    This study examines the use of chat in an academic library's user population and where virtual reference services might fit within the spectrum of public services offered by academic libraries. Using questionnaires, this research demonstrates that many within the academic community are open to the idea of chat-based reference or using chat for…

  19. Perspectives 1989 [on Library Service Developments in New York State].

    ERIC Educational Resources Information Center

    The Bookmark, 1989

    1989-01-01

    The 10 articles in this theme issue provide 1989 prespectives on several library service developments in New York State and on the work that preceded them: (1) "Library Systems in New York State: Opportunity for Greater Service" (Statement by the Board of Regents, September 1989); (2) "King Research Report Evaluates New York's…

  20. Technical Services Cost Studies in ARL Libraries. SPEC Kit 125.

    ERIC Educational Resources Information Center

    Hoerman, Heidi Lee

    Based on a survey of Association of Research Libraries (ARL) member libraries in February 1986, this kit is designed to illustrate a wide range of alternative approaches to analyzing the costs of technical services. The kit consists of the following unedited primary-source documents: (1) SPEC Technical Services Costs Survey (Three-Year Update)…

  1. Library and Information Services to Individuals with Disabilities. Reference Bibliography.

    ERIC Educational Resources Information Center

    Nussbaum, Ruth, Comp.; Strauss, Carol, Comp.

    This bibliography lists selective sources of information on providing library services for adults and children with disabilities. Its emphasis is on visual or physical disabilities that prevent reading or using standard printed materials. The selections, based on the holdings of the Reference Section, National Library Service for the Blind and…

  2. Supporting the Research Process through Expanded Library Data Services

    ERIC Educational Resources Information Center

    Wang, Minglu

    2013-01-01

    Purpose: The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities. Design/methodology/approach: This paper uses a case study of the new data services at the John Cotton Dana Library, at…

  3. Improving the Patron Experience: Sterling Memorial Library's Single Service Point

    ERIC Educational Resources Information Center

    Sider, Laura Galas

    2016-01-01

    This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

  4. Bridging the Gaps: Measuring Cultural Competence among Future School Library and Youth Services Library Professionals

    ERIC Educational Resources Information Center

    Hill, Renee Franklin; Kumasi, Kafi

    2011-01-01

    School library and youth services professionals must develop and display a strong sense of cultural competence to effectively serve their patrons. Cultural competence is defined here as one's ability to understand the needs of populations different from their own. This paper reports on the perceptions of school library and youth services students…

  5. Library Services for a Digital Future

    ERIC Educational Resources Information Center

    Aldrich, Duncan M.; Stefanelli, Greggory

    2006-01-01

    The University of Nevada, Reno (UNR) Libraries initiated its spin on digital libraries as a partner in a W. M. Keck Foundation grant awarded to the university in 1997. The overall grant ($2,250,000) supported a variety of earth science-related projects at UNR. The UNR Libraries's portion ($450,000) funded establishment of the W. M. Keck Earth…

  6. Managing Illinois Libraries: Providing Services Customers Value.

    ERIC Educational Resources Information Center

    Walzer, Norman; Stott, Karen; Sutton, Lori

    Public libraries are an important asset in virtually any size community, but especially in small towns where many social institutions are in decline or have left. Libraries increase the quality of life, help attract new residents, and support the quality of life that is essential to attracting businesses. Results from surveys of library users,…

  7. Regional Library Services Study. Study and Recommendations for Potential Interlibrary Cooperative Efforts Among Public Libraries in the Piedmont Triad Region.

    ERIC Educational Resources Information Center

    Piedmont Triad Council of Governments, Greensboro, NC.

    Directors of ten public libraries in the Piedmont Triad (North Carolina) requested that the Council of Governments make a Regional Library Services Study, so that interlibrary cooperation might lead to better library service. After an analysis of the demographic, social, and economic character of the region, and also of library service, the study…

  8. The Alabama Public Library Service Library Services and Technology Act Five-Year Plan, October 1, 2002-September 30, 2007.

    ERIC Educational Resources Information Center

    Alabama Public Library Service, Montgomery.

    This document presents the LSTA (Library Services and Technology Act) 2002-2007 plan of the Alabama Public Library Service (APLS). The first section presents the Mission Statement of APLS and lists ways that APLS will meet its mission using federal funds provided by LSTA. The second section: lists the high-priority needs of Alabamians who lack…

  9. VA Library Service--Today's look at Tomorrow's Library.

    ERIC Educational Resources Information Center

    Veterans Administration, Washington, DC.

    The Conference Poceedings are divided into three broad topics: systems planning, audiovisuals in biomedical communication, and automation and networking. Speakers from within the Veterans Administration (VA), from the National Medical Audiovisual Center, and the Lister Hill National Center for Biomedical Communications, National Library of…

  10. Measuring Quality in Special Libraries: Lessons from Service Marketing.

    ERIC Educational Resources Information Center

    White, Marilyn Domas; Abels, Eileen G.

    1995-01-01

    Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

  11. Current Trends in Reference Service in Public Libraries.

    ERIC Educational Resources Information Center

    King, Geraldine B.

    1983-01-01

    Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

  12. Training Guidelines for Healthy School Meals for Food Service Professionals.

    ERIC Educational Resources Information Center

    Food and Consumer Service (USDA), Washington, DC.

    These guidelines offer recommended topic areas and content for training local-level food service personnel. The recommended topic areas for training school food service directors/supervisors and food service managers are nutrition requirements, menu planning for school meals, procurement, financial management, marketing, food production, program…

  13. Customer Service Training for Public Services Staff at Temple University's Central Library System.

    ERIC Educational Resources Information Center

    Arthur, Gwen

    Arguing that good interpersonal interactions between library staff and their patrons is a major determinant of overall patron satisfaction, this paper describes Temple University's customer service training program for its public services staff. Dubbed the "A+ Service" program, the program focuses on six aspects of library service: (1)…

  14. Customer Service Training for Public Services Staff at Temple University's Central Library System.

    ERIC Educational Resources Information Center

    Arthur, Gwen

    Arguing that good interpersonal interactions between library staff and their patrons is a major determinant of overall patron satisfaction, this paper describes Temple University's customer service training program for its public services staff. Dubbed the "A+ Service" program, the program focuses on six aspects of library service: (1)…

  15. Hospital library service and the changes in national standards.

    PubMed Central

    Glitz, B; Flack, V; Lovas, I M; Newell, P

    1998-01-01

    Two important sets of standards affecting hospital libraries were significantly revised in 1994, those of the Medical Library Association (MLA) and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). As part of its continuing efforts to monitor library services within its region, the University of California, Los Angeles Biomedical Library, Regional Medical Library for the Pacific Southwest Region of the National Network of Libraries of Medicine (NN/LM) conducted a survey in late 1994, in part to determine the effects of these revised standards on regional hospital libraries. Data from the survey were also used to provide a view of hospital libraries in the Pacific Southwest region, and to make comparisons with similar data collected in 1989. Results showed that while libraries remained stable in overall number, size, and staffing, services, especially those associated with end-user searching and interlibrary loan, increased enormously. With respect to the MLA standards, results show a high compliance level. Interesting differences were seen between the perceptions of library staff concerning their rate of compliance with the JCAHO standards and their actual compliance as measured by the MLA criteria. While some libraries appear to measure up better than their own perceptions would indicate, others may be fully aware of their actual compliance level. PMID:9549016

  16. IFLA General Conference, 1992. Division of Libraries Serving the General Public: Section on Library Services to Multicultural Populations; Section on School Libraries; Section on Public Libraries. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions, London (England).

    Eleven papers delivered for the Division of Libraries Serving the General Public at the International Federation of Library Associations and Institutions 1992 annual meeting are presented. Most deal with library services to multicultural populations, including those of developing countries. The following papers are included: (1) "Library…

  17. E-Commerce for Library Promotion and Sustainability: How Library Technicians Can Market Themselves and Their Library's Services Online

    ERIC Educational Resources Information Center

    von Retzlaff, Lothar

    2006-01-01

    As players in the delivery of services and online information, libraries are in the best position to use staff expertise and the technology they have developed to foster community awareness of social, professional and commercial interactions on the internet. Historically, libraries have been progressive institutions, undertaking constant…

  18. E-Commerce for Library Promotion and Sustainability: How Library Technicians Can Market Themselves and Their Library's Services Online

    ERIC Educational Resources Information Center

    von Retzlaff, Lothar

    2006-01-01

    As players in the delivery of services and online information, libraries are in the best position to use staff expertise and the technology they have developed to foster community awareness of social, professional and commercial interactions on the internet. Historically, libraries have been progressive institutions, undertaking constant…

  19. West Georgia Regional Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Willis, Roni L.

    This final performance report provides project outcome information and data to the U.S. Department of Education for the federally-funded Library Literacy Program. The West Georgia Regional Library conducted a project from October 1992 until September 1993 that involved collection development and providing tutoring services to adult learners in a…

  20. Librarians' Attitudes towards Marketing Library Services

    ERIC Educational Resources Information Center

    Aharony, Noa

    2009-01-01

    This research set out to explore the attitudes of school, academic and public librarians towards marketing libraries. The main question that was examined is whether personality characteristics such as empowerment, extroversion and resistance to change influence librarians' attitudes towards the marketing of libraries. One hundred and fifty-six…

  1. Wisconsin Public Library Service Record, 1971.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    This publication was produced to meet the increasing need of librarians and others for accurate, current information about all types of libraries in the state of Wisconsin. Its additional objective is to further and promote interlibrary cooperation. It contains a statistical summary of Wisconsin public libraries; a statistical summary of reference…

  2. After the Disaster: Restoring Library Service.

    ERIC Educational Resources Information Center

    Griffith, J. W.

    1983-01-01

    Discusses precautions which can be taken to minimize loss or damage to library buildings and collections resulting from natural disasters (fires, floods, hurricanes, earthquakes, tornadoes, storms). Preventive measures (alarm systems, interior protection), salvage efforts, restoration of collection and library facility, rebuilding collection and…

  3. After the Disaster: Restoring Library Service.

    ERIC Educational Resources Information Center

    Griffith, J. W.

    1983-01-01

    Discusses precautions which can be taken to minimize loss or damage to library buildings and collections resulting from natural disasters (fires, floods, hurricanes, earthquakes, tornadoes, storms). Preventive measures (alarm systems, interior protection), salvage efforts, restoration of collection and library facility, rebuilding collection and…

  4. Regional Supply and Demand for Library Services.

    ERIC Educational Resources Information Center

    Foust, James D.; Hughes, Warren R.

    This study contains an inventory of Indiana's present library facilities together with projections of the need for future library resources based on the population projections. To facilitate presentation and analysis of the data in this report, 14 state planning regions were used. The relevant geographic regions section defines Indiana's economic…

  5. Librarians' Attitudes towards Marketing Library Services

    ERIC Educational Resources Information Center

    Aharony, Noa

    2009-01-01

    This research set out to explore the attitudes of school, academic and public librarians towards marketing libraries. The main question that was examined is whether personality characteristics such as empowerment, extroversion and resistance to change influence librarians' attitudes towards the marketing of libraries. One hundred and fifty-six…

  6. Meriden Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    MacCabe, Bruce

    The Literacy Learning Center Project, a project of the Meriden Public Library (Connecticut), targeted the educationally underserved and functionally illiterate, and involved recruitment, retention, space renovation, coalition building, public awareness, training, basic literacy, collection development, tutoring, computer assisted services, and…

  7. Internet-Based Reference Services in Medical Libraries: A Perspective.

    ERIC Educational Resources Information Center

    Bandyopadhyay, Aditi

    1997-01-01

    This study examines different applications of Internet (e-mail, Telnet, File Transfer Protocol, Gopher, World Wide Web) in medical library settings, emphasizing reference services. Discusses the role of the Internet in fulfilling National Network of Libraries of Medicine's objectives and analyzes the merits of using the Internet as a reference…

  8. Staff Resistance to Library CD-ROM Services.

    ERIC Educational Resources Information Center

    Giesbrecht, Walter

    1991-01-01

    Discusses reasons for staff resistance to library CD-ROM services based on responses on electronic bulletin boards from primarily academic libraries in North America and the United Kingdom. Highlights include psychological reasons; problems of multiple interfaces; increased teaching load; increased costs; increased stress; maintenance time; and…

  9. Customer Service: A Critical Factor in Library System Selection.

    ERIC Educational Resources Information Center

    Machovec, George S.

    1993-01-01

    Describes factors in successful customer service programs that are pertinent to libraries choosing an integrated online library system. Topics discussed include quick response time; easy access to information; well-trained client representatives; low costs; cooperation with customers and vendors; and anticipating customer needs. (LRW)

  10. Ethical Issues in Providing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Needham, Gill; Johnson, Kay

    2007-01-01

    The authors, library practitioners from either side of the Atlantic Ocean, embarked on a dialogue about the ethical challenges encountered in providing library services to distance learners. Unable to find an existing, appropriate ethical framework for their discussion, they agreed to devise their own, informed by relevant professional codes and…

  11. A Human Sexuality and Sex Education Information Service and Library.

    ERIC Educational Resources Information Center

    Hallingby, Leigh

    1985-01-01

    Description of history and founding of Mary S. Calderone Library of Sex Information and Education Council of United States (SIECUS) includes staffing, collection, users, services, computerization plans. Also detailed are library's contribution to SIECIS' bimonthly periodical, convening an Audio-Visual Review Panel, and evaluation and writing of…

  12. Bridging the Gap: Library Services for Immigrant Populations.

    ERIC Educational Resources Information Center

    Craver, Kathleen W.

    1991-01-01

    Describes the universality of the student immigrant experience, the acculturation process, the librarians's role in regard to immigrant populations, and successful school and public library responses to the challenges posed by school-age immigrant children. Library programs and services dealing with second- and third-generation immigrants, guest…

  13. Libraries and E-Commerce: Improving Information Services and Beyond.

    ERIC Educational Resources Information Center

    Harris, Lesley Ellen

    2000-01-01

    Explains e-commerce and discusses how it can be used by special libraries. Highlights include library goals; examples of successful uses of e-commerce; how e-commerce can improve information services, including access to information, new information resources, delivery of information, and broadening information markets; and developing an…

  14. Libraries and E-Commerce: Improving Information Services and Beyond.

    ERIC Educational Resources Information Center

    Harris, Lesley Ellen

    2000-01-01

    Explains e-commerce and discusses how it can be used by special libraries. Highlights include library goals; examples of successful uses of e-commerce; how e-commerce can improve information services, including access to information, new information resources, delivery of information, and broadening information markets; and developing an…

  15. Survey on Fees for Library Services: For Love or Money

    ERIC Educational Resources Information Center

    Dempsey, Beth

    2010-01-01

    Public libraries are walking a tightrope. They are a free service to all, but increasing funding cuts have some libraries turning to a wide variety of revenue-generation strategies to ensure financial security. Gift and coffee shops, meeting room rentals, classes, and more are being launched in hopes of filling funding gaps. In fact, in a recent…

  16. A Selective Bibliography on Measurement in Library and Information Services.

    ERIC Educational Resources Information Center

    Reynolds, Rose, Comp.

    The aim of this survey, based on material held in the Aslib Library, was to produce a list of items dealing with cost and costings in library services, for use within the Aslib Research Department. Attention has been concentrated on material published since 1960, although a few items prior to this date have been included. Items which are…

  17. Library services for people with disabilities: results of a survey.

    PubMed

    Nelson, P P

    1996-07-01

    The Americans with Disabilities Act (ADA), enacted in 1990, has had a significant impact on the way many institutions, including libraries, do business. The Association of Research Libraries surveyed its members in 1991 to determine the effect of this legislation, and the author conducted a similar survey in 1995 to learn what progress academic health sciences libraries have made in serving the needs of people with disablities. A questionnaire was mailed to 131 members of the Association of Academic Health Sciences Library Directors. Nearly three-quarters of respondents reported elimination of physical barriers. The most common services provided are retrieval of materials from the stacks and photocopy assistance. Much less attention has been paid to the use of adaptive technology that allows disabled users to search a library's online catalog and databases; special technology is often provided by another unit on campus but there seems to be little coordination with library services Few libraries have assigned responsibility for disability services to a specific staff member and even fewer have done a formal assessment of the need for special services. The issues identified by the survey should challenge academic health sciences libraries to examine their status regarding compliance with ADA legislation.

  18. Ethical Issues in Providing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Needham, Gill; Johnson, Kay

    2007-01-01

    The authors, library practitioners from either side of the Atlantic Ocean, embarked on a dialogue about the ethical challenges encountered in providing library services to distance learners. Unable to find an existing, appropriate ethical framework for their discussion, they agreed to devise their own, informed by relevant professional codes and…

  19. University Rankings: How Well Do They Measure Library Service Quality?

    ERIC Educational Resources Information Center

    Jackson, Brian

    2015-01-01

    University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…

  20. A Study of Early Learning Services in Museums and Libraries

    ERIC Educational Resources Information Center

    Sirinides, P.; Fink, R.; DuBois, T.

    2017-01-01

    Museums and libraries can play a role in providing opportunities for early learning, and there is clear momentum and infrastructure already in place to help make this happen. Researchers conducted a mixed-methods descriptive study to generate new evidence about the availability of services for young children in museums and libraries, and the…

  1. Library services for people with disabilities: results of a survey.

    PubMed Central

    Nelson, P P

    1996-01-01

    The Americans with Disabilities Act (ADA), enacted in 1990, has had a significant impact on the way many institutions, including libraries, do business. The Association of Research Libraries surveyed its members in 1991 to determine the effect of this legislation, and the author conducted a similar survey in 1995 to learn what progress academic health sciences libraries have made in serving the needs of people with disablities. A questionnaire was mailed to 131 members of the Association of Academic Health Sciences Library Directors. Nearly three-quarters of respondents reported elimination of physical barriers. The most common services provided are retrieval of materials from the stacks and photocopy assistance. Much less attention has been paid to the use of adaptive technology that allows disabled users to search a library's online catalog and databases; special technology is often provided by another unit on campus but there seems to be little coordination with library services Few libraries have assigned responsibility for disability services to a specific staff member and even fewer have done a formal assessment of the need for special services. The issues identified by the survey should challenge academic health sciences libraries to examine their status regarding compliance with ADA legislation. PMID:8883988

  2. Survey on Fees for Library Services: For Love or Money

    ERIC Educational Resources Information Center

    Dempsey, Beth

    2010-01-01

    Public libraries are walking a tightrope. They are a free service to all, but increasing funding cuts have some libraries turning to a wide variety of revenue-generation strategies to ensure financial security. Gift and coffee shops, meeting room rentals, classes, and more are being launched in hopes of filling funding gaps. In fact, in a recent…

  3. How to Survive in Industry. Cost Justifying Library Services

    ERIC Educational Resources Information Center

    Kramer, Joseph

    1971-01-01

    Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

  4. Public Library Services for the Poor: Doing All We Can

    ERIC Educational Resources Information Center

    Holt, Leslie Edmonds; Holt, Glen E.

    2010-01-01

    Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is the only refuge for information, literacy, entertainment, language skills, employment help, free computer use and even safety and shelter. Experts Glen and Leslie Holt, with decades of service to inner city communities…

  5. Job Rotation at Cardiff University Library Service: A Pilot Study

    ERIC Educational Resources Information Center

    Earney, Sally; Martins, Ana

    2009-01-01

    This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

  6. Developing a library systematic review service: a case study.

    PubMed

    Ludeman, Emilie; Downton, Katherine; Shipper, Andrea Goldstein; Fu, Yunting

    2015-01-01

    Systematic review searching is a standard job responsibility for many health sciences librarians. The strategies a library uses to market its expertise may affect the number of researchers requesting librarian assistance as well as how researchers perceive librarians as systematic review collaborators. This article describes how one health sciences library developed, launched, and promoted its systematic review service to researchers on campus.

  7. Public Library Services for the Poor: Doing All We Can

    ERIC Educational Resources Information Center

    Holt, Leslie Edmonds; Holt, Glen E.

    2010-01-01

    Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is the only refuge for information, literacy, entertainment, language skills, employment help, free computer use and even safety and shelter. Experts Glen and Leslie Holt, with decades of service to inner city communities…

  8. Challenges in Delivering Library Services for Distance Learning.

    ERIC Educational Resources Information Center

    Swaine, Cynthia Wright

    The first section of this paper on library services for distance education discusses the status of distance learning in higher education. What distance learning means for libraries is addressed in the second section, including considerations related to diverse locations, agreements with participating institutions, delivery limitations, librarian…

  9. Nonconventional Information Sources and Services in the Library: Our Credo

    ERIC Educational Resources Information Center

    Schrag, Dale R.; Boyer, Calvin J.

    1975-01-01

    Libraries must provide more than the usual reference services by taping community information sources such as social agencies, religious organizations, local clubs and societies, local businesses, and residents who have special knowledge. The library must also take an active, rather than passive, role in delivering information. (LS)

  10. University Rankings: How Well Do They Measure Library Service Quality?

    ERIC Educational Resources Information Center

    Jackson, Brian

    2015-01-01

    University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…

  11. Outreach Services for Older Adults at the Wadsworth Public Library.

    ERIC Educational Resources Information Center

    Black, Barbara A.

    This paper reports on a study conducted to assist the Wadsworth Public Library in future planning and refining of services to older adults especially in library outreach. A questionnaire was distributed to residents (n=350) of one nursing home, four apartment complexes for seniors, one assisted living complex, one senior center, and any patrons…

  12. Marketing Children's Services at the Central Library of Sacramento Public Library.

    ERIC Educational Resources Information Center

    Hicks, Mary Frances

    Conducted prior to the building of a new central library, this study was designed to assess the need for children's library services in downtown Sacramento. The development of a profile of the community environment and general characteristics of the population through the use of secondary sources is described; the assessment of family needs and…

  13. Geographic Information Systems and the New York State Library: Mapping New Pathways for Library Service.

    ERIC Educational Resources Information Center

    Strasser, Theresa C.

    1998-01-01

    Describes the New York State Geographic Information Systems (GIS) Clearinghouse that is run by the New York State Library and discusses hands-on GIS technology used as an enhancement to its reference services. Topics include community building, in-house projects, library database development, outreach, and the future of GIS reference. (LRW)

  14. Texas State Library: Library Services and Construction Act. Annual Report, FFY 1977.

    ERIC Educational Resources Information Center

    Texas State Library, Austin. Dept. of Library Development.

    Texas State Library activities for 1977 which were funded under the Library Services and Construction Act (LSCA) are reported, including administrative expenses for LSCA; administrative tape conversion--to duplicate books recorded on open reel tapes to cassettes for use by the blind; continuing education and consulting for librarians; special…

  15. Texas State Library: Library Services and Construction Act. Annual Report, FFY 1977.

    ERIC Educational Resources Information Center

    Texas State Library, Austin. Dept. of Library Development.

    Texas State Library activities for 1977 which were funded under the Library Services and Construction Act (LSCA) are reported, including administrative expenses for LSCA; administrative tape conversion--to duplicate books recorded on open reel tapes to cassettes for use by the blind; continuing education and consulting for librarians; special…

  16. Maryland Public Library Services for the Handicapped. A Survey for Handicapped Accessibility to Public Library Facilities.

    ERIC Educational Resources Information Center

    Maryland State Dept. of Education, Baltimore. Div. of Library Development and Services.

    Prepared as a part of an ongoing effort to make Maryland public libraries readily accessible to the handicapped, this directory identifies equipment, services, and facilities available to library users who are confined to wheel chairs and others who have difficulty with steps or stairs. Supplied by the administrators of Maryland's 24 public…

  17. Maryland Public Library Services for the Handicapped. A Survey for Handicapped Accessibility to Public Library Facilities.

    ERIC Educational Resources Information Center

    Maryland State Dept. of Education, Baltimore. Div. of Library Development and Services.

    Prepared as a part of an ongoing effort to make Maryland public libraries readily accessible to the handicapped, this directory identifies equipment, services, and facilities available to library users who are confined to wheel chairs and others who have difficulty with steps or stairs. Supplied by the administrators of Maryland's 24 public…

  18. Geospatial Services in Special Libraries: A Needs Assessment Perspective

    ERIC Educational Resources Information Center

    Barnes, Ilana

    2013-01-01

    Once limited to geographers and mapmakers, Geographic Information Systems (GIS) has taken a growing central role in information management and visualization. Geospatial services run a gamut of different products and services from Google maps to ArcGIS servers to Mobile development. Geospatial services are not new. Libraries have been writing about…

  19. Networked Services, User Support and Libraries: Mutual Benefits?

    ERIC Educational Resources Information Center

    Heijne, Maria

    1992-01-01

    Describes the activities of SURFnet BV, a research network that provides information and communication services in higher education and scientific or industrial research in The Netherlands. Topics discussed include standardization; user services, including electronic mail; costs of using SURFnet; user support services; and the role of libraries in…

  20. Geospatial Services in Special Libraries: A Needs Assessment Perspective

    ERIC Educational Resources Information Center

    Barnes, Ilana

    2013-01-01

    Once limited to geographers and mapmakers, Geographic Information Systems (GIS) has taken a growing central role in information management and visualization. Geospatial services run a gamut of different products and services from Google maps to ArcGIS servers to Mobile development. Geospatial services are not new. Libraries have been writing about…

  1. Public Library Reference Service--Expectations and Reality.

    ERIC Educational Resources Information Center

    White, Herbert S.

    1999-01-01

    Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians…

  2. A Conjoint Analysis of Reference Services in Academic Libraries.

    ERIC Educational Resources Information Center

    Crawford, Gregory A.

    1994-01-01

    Explains conjoint analysis and its use in marketing research and describes an evaluation of reference services in academic libraries that used conjoint analysis to determine user preference regarding the importance of definitiveness of answer, waiting time, service time, number of items found, hours of available service, and cost. (Contains 13…

  3. Library 2.0: Service for the Next-Generation Library

    ERIC Educational Resources Information Center

    Casey, Michael E.; Savastinuk, Laura C.

    2006-01-01

    Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Administrators and taxpayers are seeking more efficient ways of delivering services to achieve greater returns on financial investments. In this article, the author discusses the benefits of…

  4. Approaches to Forecasting Demands for Library Network Services.

    ERIC Educational Resources Information Center

    Kang, Jong H.; Rouse, William B.

    1980-01-01

    Considers the problem of predicting monthly demands for library network services, especially the use of forecasts as inputs to policy analysis models and as aids to budgeting and staffing decisions. Several forecasting methods are discussed. (FM)

  5. Services to the Senior Citizen. Libraries in the Therapeutic Society

    ERIC Educational Resources Information Center

    Javelin, Muriel C.

    1970-01-01

    The library has a responsibility for providing information and education on all aspects of the aging process, as well as planning special programs, services, and materials to meet the needs of senior citizens. (Author/JS)

  6. Guidelines for Health Services for Migrant Students.

    ERIC Educational Resources Information Center

    Strazicich, Mirko, Ed.

    This publication provides a standard by which California migrant education health staff can plan, implement, and evaluate a health program for students in grades K-12. Following sections which describe current state legislation, the need for health services, and California's objectives and activities regarding health services for migrant students…

  7. In Support of Physics: Redesigning library collections, spaces, and services

    NASA Astrophysics Data System (ADS)

    Lehman, Kathleen

    2014-03-01

    In order to improve support for physics learning, teaching, and research at the University of Arkansas, Fayetteville, the Physics Library personnel have implemented important changes over the past three years. Updates in collection-building practices, changes to physical spaces, and developments of new services have all been made so the Physics Library is more useful to students and faculty. In terms of collection management, all patrons - students, staff, and faculty - have been encouraged to make suggestions for additions to the library collection. The print collections were rearranged to encourage circulation. Spaces within the library have been designated as either group study or silent study, and teaching assistants are encouraged to use the space for their office hours. Library services have also been taken directly to undergraduate physics lab sections to make library information easily accessible for more students. The Physics Library, along with the other branch libraries on campus, has been highlighted in conjunction with the library campaign promoting subject librarians and introducing undergraduate students to ``their'' librarian. Trends in circulation, research questions, and door count statistics will be presented alongside explanations of the implemented changes.

  8. 75 FR 63516 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-10-15

    ... ARTS AND THE HUMANITIES Institute of Museum and Library Services; Sunshine Act Meeting of the National... at the Institute of Museum and Library Services. 1800 M Street, NW., 9th Floor, Washington, DC 20036... Board Liaison, Institute of Museum and Library Services, 1800 M Street, NW., 9th Floor, Washington, DC...

  9. Disaster Planning: Preparedness and Recovery for Libraries and Archives: A RAMP Study with Guidelines.

    ERIC Educational Resources Information Center

    Buchanan, Sally A.; Murray, Toby

    This manual provides guidelines for those who are responsible for disaster planning for libraries and archives. Limited to fire-and-water-related disasters involving books, manuscripts, and photographs, the manual is primarily concerned with planning. Divided into two major areas, disaster preparedness and disaster recovery, the manual covers…

  10. Computer-Assisted Instruction in Libraries: Guidelines for Effective Lesson Design.

    ERIC Educational Resources Information Center

    Fitzgerald, Patricia A.; And Others

    1986-01-01

    Briefly describes the benefits of computer-assisted instruction for library applications in bibliographic instruction and staff training and notes that little quality software is available that is appropriate. Detailed guidelines are provided for librarians to design their own courseware, including planning, designing, writing, programming, and…

  11. Disaster Planning: Preparedness and Recovery for Libraries and Archives: A RAMP Study with Guidelines.

    ERIC Educational Resources Information Center

    Buchanan, Sally A.; Murray, Toby

    This manual provides guidelines for those who are responsible for disaster planning for libraries and archives. Limited to fire-and-water-related disasters involving books, manuscripts, and photographs, the manual is primarily concerned with planning. Divided into two major areas, disaster preparedness and disaster recovery, the manual covers…

  12. Sterling Municipal Library Final Performance Report for Library Services and Construction Act (LCSA) Title VI Library Literacy Program.

    ERIC Educational Resources Information Center

    Sterling Municipal Library, Baytown, TX.

    The Sterling Municipal Library (Baytown, Texas) has conducted an adult literacy project since 1986. The project provides uses Literacy Volunteers of America methodology to teach basic reading as well as English as a second language to all adults with low literacy skills who request the services. No fees are charged for the services. A special…

  13. New Britain Public Library, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Limberger, Marci

    The New Britain Public Library (Connecticut) conducted a project that involved recruitment, collection development, tutoring, computer-assisted services, and English as a Second Language (ESL) services. The project served a community of 50,000-100,000 and targeted ESL learners. Tutoring was done one-on-one, in small groups, and in classes, using…

  14. Marketing Library Services: Strategy for Survival.

    ERIC Educational Resources Information Center

    Edinger, Joyce A.

    1980-01-01

    Discusses the conditions necessary for the success of marketing programs within libraries and methods of implementing a formal marketing program. The four factors of the marketing mix (product, place, price, promotion) are considered and administrative decisions are explored within the framework of these four factors. (Author)

  15. Marketing Library Services: Strategy for Survival.

    ERIC Educational Resources Information Center

    Edinger, Joyce A.

    1980-01-01

    Discusses the conditions necessary for the success of marketing programs within libraries and methods of implementing a formal marketing program. The four factors of the marketing mix (product, place, price, promotion) are considered and administrative decisions are explored within the framework of these four factors. (Author)

  16. Fax for Library Services. ERIC Digest.

    ERIC Educational Resources Information Center

    Spitzer, Kathleen L.

    This digest discusses how libraries of all types are using the facsimile (or "fax") machine to meet users' information needs. A definition of facsimile technology includes the components of a fax machine, the four types of fax machines, and the recent development of the "fax board," which allows a computer to transmit…

  17. Chat reference service in medical libraries: part 1--An introduction.

    PubMed

    Dee, Cheryl R

    2003-01-01

    Chat reference services offer the opportunity to provide immediate access to quality information to meet the medical information needs of students, faculty, staff, physicians, nurses, and allied health care professionals. Part 1 of this two-part article on chat reference service in medical libraries is an introduction to the management of chat reference services and to features available for chat reference. The management of chat reference services raises issues of planning, staffing, selecting, and marketing. Planning issues focus on the identification of the users, the users' medical information needs, and the users' information-seeking behavior. Staffing issues relate to the selection of chat hours, the location of the chat service, and participation in collaborative agreements. Selecting chat software weighs the sophistication of the chat features against the related cost. Marketing uses techniques similar to traditional reference services and often begins slowly as chat expertise develops. Part 2 of the article discusses trends in chat reference services in medical libraries.

  18. Basic Strategies for Marketing Community College Library Services.

    ERIC Educational Resources Information Center

    McDowell, Billie L.

    1982-01-01

    Presents strategies for a successful marketing plan for community college library services. States that aggressive marketing together with quality service is the key to clientele growth and a positive public reputation. Enumerates steps in developing a clear-cut marketing plan. (CBC)

  19. Models of Reference Services in Australian Academic Libraries

    ERIC Educational Resources Information Center

    Burke, Liz

    2008-01-01

    This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

  20. Insights into Library Services and Users from Qualitative Research.

    ERIC Educational Resources Information Center

    Lincoln, Yvonna S.

    2002-01-01

    Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW)

  1. 1993 Sourcebook: The Reference for Library Products and Services.

    ERIC Educational Resources Information Center

    Library Journal, 1992

    1992-01-01

    This issue provides information on products and services for libraries from companies in North America, including a directory of products and services; a directory of suppliers; a shop-at-home supplier locator, organized by state or region; and a manufacturer's catalog and product showcase of paid advertisements. (LRW)

  2. Perspectives on Library Public Services from Four Leaders

    ERIC Educational Resources Information Center

    Dallis, Diane

    2017-01-01

    This article explores and examines the state of library services through interviewing a small group of directors, associate deans, and associate university librarians of public services and identifying common themes and insightful views on this area of librarianship. The participants respond to the same set of questions that cover topics including…

  3. Digital Library Collaboration: A Service-Oriented Perspective

    ERIC Educational Resources Information Center

    Buchanan, Steven; Gibb, Forbes; Simmons, Susan; McMenemy, David

    2012-01-01

    Collaboration in the digital domain offers an opportunity to provide enhanced digital services and extended reach to the community. This article adopts a service-oriented perspective through which it considers environmental drivers for digital library collaboration; discusses emergent collaborative partnerships across UK educational institutions,…

  4. Library and Information Services and Facilities in Prisons.

    ERIC Educational Resources Information Center

    Reed, Jeffrey G.

    In this six part report on Prison Libraries and Information Services, emphasis is placed upon services, collections of materials, and facilities for inmates, particularly of Maximum and Medium Security Penal Institutions. Content includes: examination of past and present conditions using a survey of the literature, standards and objectives of…

  5. Managing Technological Change in Libraries and Information Services.

    ERIC Educational Resources Information Center

    Klobas, Jane E.

    1990-01-01

    Examines factors to be considered in the management of technological change in libraries and information services. The organizational climate for change is discussed, and factors to consider when developing a strategy for introducing a new product, service, or system are described, including leadership, goals, political processes, marketing, and…

  6. Feeding Hungry Minds: Grassroots Library Services in Sri Lanka.

    ERIC Educational Resources Information Center

    Corea, Ishvari

    1991-01-01

    Describes three specific programs developed in Sri Lanka to provide library services to urban and rural poor people. Providing reading material to children to help raise literacy levels is emphasized, resources required for these extension services are examined, and the responsibility for the administration of the projects is considered. (LRW)

  7. Bare Bones Young Adult Services: Tips for Public Library Generalists.

    ERIC Educational Resources Information Center

    Vaillancourt, Renee J.

    This book is a hands-on guide to the philosophy and practice of young adult services in the public libraries. The following chapters are included: (1) "Young Adult Services Philosophy," including reasons to serve teens, why teens are the way they are, who serves young adults, and how to interact with teens; (2) "Youth Participation," including…

  8. University Library Virtual Reference Services: Best Practices and Continuous Improvement

    ERIC Educational Resources Information Center

    Shaw, Kate; Spink, Amanda

    2009-01-01

    The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

  9. Academic Library Services Support for Research Information Seeking

    ERIC Educational Resources Information Center

    Du, Jia Tina; Evans, Nina

    2011-01-01

    This study investigated the use of a university library academic service to assist in research information seeking, and the role and value of the academic services in support of research from the viewpoints of both academic users and librarians. Ten Ph.D. students completed questionnaires followed by face-to-face discussions and four academic…

  10. Digital Library Collaboration: A Service-Oriented Perspective

    ERIC Educational Resources Information Center

    Buchanan, Steven; Gibb, Forbes; Simmons, Susan; McMenemy, David

    2012-01-01

    Collaboration in the digital domain offers an opportunity to provide enhanced digital services and extended reach to the community. This article adopts a service-oriented perspective through which it considers environmental drivers for digital library collaboration; discusses emergent collaborative partnerships across UK educational institutions,…

  11. Three-Dimensional Extension of a Digital Library Service System

    ERIC Educational Resources Information Center

    Xiao, Long

    2010-01-01

    Purpose: The paper aims to provide an overall methodology and case study for the innovation and extension of a digital library, especially the service system. Design/methodology/approach: Based on the three-dimensional structure theory of the information service industry, this paper combines a comprehensive analysis with the practical experiences…

  12. University Library Virtual Reference Services: Best Practices and Continuous Improvement

    ERIC Educational Resources Information Center

    Shaw, Kate; Spink, Amanda

    2009-01-01

    The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

  13. Applying GRA and QFD to Improve Library Service Quality

    ERIC Educational Resources Information Center

    Chen, Yen-Ting; Chou, Tsung-Yu

    2011-01-01

    This paper applied Grey Relational Analysis (GRA) to Quality Function Deployment (QFD) to identify service improvement techniques for an academic library. First, reader needs and their importance, and satisfaction degrees were examined via questionnaires. Second, the service improvement techniques for satisfying the reader needs were developed by…

  14. Three-Dimensional Extension of a Digital Library Service System

    ERIC Educational Resources Information Center

    Xiao, Long

    2010-01-01

    Purpose: The paper aims to provide an overall methodology and case study for the innovation and extension of a digital library, especially the service system. Design/methodology/approach: Based on the three-dimensional structure theory of the information service industry, this paper combines a comprehensive analysis with the practical experiences…

  15. Bare Bones Young Adult Services: Tips for Public Library Generalists.

    ERIC Educational Resources Information Center

    Vaillancourt, Renee J.

    This book is a hands-on guide to the philosophy and practice of young adult services in the public libraries. The following chapters are included: (1) "Young Adult Services Philosophy," including reasons to serve teens, why teens are the way they are, who serves young adults, and how to interact with teens; (2) "Youth Participation," including…

  16. Models of Reference Services in Australian Academic Libraries

    ERIC Educational Resources Information Center

    Burke, Liz

    2008-01-01

    This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

  17. Applying GRA and QFD to Improve Library Service Quality

    ERIC Educational Resources Information Center

    Chen, Yen-Ting; Chou, Tsung-Yu

    2011-01-01

    This paper applied Grey Relational Analysis (GRA) to Quality Function Deployment (QFD) to identify service improvement techniques for an academic library. First, reader needs and their importance, and satisfaction degrees were examined via questionnaires. Second, the service improvement techniques for satisfying the reader needs were developed by…

  18. Insights into Library Services and Users from Qualitative Research.

    ERIC Educational Resources Information Center

    Lincoln, Yvonna S.

    2002-01-01

    Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW)

  19. 1993 Sourcebook: The Reference for Library Products and Services.

    ERIC Educational Resources Information Center

    Library Journal, 1992

    1992-01-01

    This issue provides information on products and services for libraries from companies in North America, including a directory of products and services; a directory of suppliers; a shop-at-home supplier locator, organized by state or region; and a manufacturer's catalog and product showcase of paid advertisements. (LRW)

  20. How Library Service to the Aging Has Developed

    ERIC Educational Resources Information Center

    Javelin, Muriel C.

    1973-01-01

    The development of library service to the aging is traced from its beginning in the 1940's through its present level in the early 1970's. Ten events which include projects, White House conferences, studies, grants, and opening of special offices, that stimulated the expansion of services over the years are highlighted. (92 references) (Author/KE)

  1. Library Reference Service: An Unrecognized Crisis--A Symposium.

    ERIC Educational Resources Information Center

    Hernon, Peter; And Others

    1987-01-01

    The first article summarizes the findings of four studies which used unobtrusive testing techniques to evaluate library reference services. The validity of this testing method and the conclusions reached are discussed, and suggestions are made for improving reference services in five related articles. (CLB)

  2. The Imposed Query: Implications for Library Service Evaluation.

    ERIC Educational Resources Information Center

    Gross, Melissa

    1998-01-01

    Explores the potential impact of imposed query, a new model of information-seeking behavior, on current approaches to library service and system evaluation. Discusses reference service evaluation, user studies, output measures, and relevance as an evaluation tool. Argues that imposed query broadens understanding of the user and of the role that…

  3. Outreach services in healthcare libraries: perceptions and impacts.

    PubMed

    Dorset, Rebecca

    2014-03-01

    Outreach services are becoming more prevalent throughout the health library sector both in the UK and abroad, and they have the potential to impact on information support for evidence-based medicine. This article reports on a study which explored the perceptions of UK health library staff about the term 'outreach' and demonstrated that a variety of services are being offered under this umbrella term. Whilst practitioners are also divided over the impact of outreach services, many of them see this as key to future service developments. The study was completed by Rebecca Dorsett as part of her MSc in Information and Library Management at Northumbria University. She was supervised by Sue Childs and graduated in 2012 with a Distinction. Rebecca is now due to commence a new role as Information Support Officer for the Ministry of Defence. AM.

  4. Public Services in Research Libraries: A Self-Study. The Newberry Library.

    ERIC Educational Resources Information Center

    Peters, Cynthia; And Others

    The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

  5. Public Services in Research Libraries: A Self-Study. The Newberry Library.

    ERIC Educational Resources Information Center

    Peters, Cynthia; And Others

    The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

  6. Federal Agency and Federal Library Reports. Library of Congress; Center for the Book; Federal Library and Information Center Committee; National Commission on Libraries and Information Science; National Agricultural Library; National Library of Medicine;United States Government Printing Office; National Technical Information Service; National Archives and Records Administration; National Center for Education Statistics Library Statistics Program; National Library of Education; Educational Resources Information Center.

    ERIC Educational Resources Information Center

    Fischer, Audrey; Cole, John Y.; Tarr, Susan M.; Vlach, Rosalie B.; Carey, Len; Mehnert, Robert; Sherman, Andrew M.; Davis, Linda; Vecchiarelli, Marion H.; Chute, Adrienne; Dunn, Christina

    2002-01-01

    Includes reports from Library of Congress, Center for the Book, Federal Library and Information Center Committee, National Commission on Libraries and Information Science, National Agricultural Library, National Library of Medicine, Government Printing Office, National Technical Information Service, National Archives and Records Administration,…

  7. Federal Agency and Federal Library Reports. Library of Congress; Center for the Book; Federal Library and Information Center Committee; National Commission on Libraries and Information Science; National Agricultural Library; National Library of Medicine;United States Government Printing Office; National Technical Information Service; National Archives and Records Administration; National Center for Education Statistics Library Statistics Program; National Library of Education; Educational Resources Information Center.

    ERIC Educational Resources Information Center

    Fischer, Audrey; Cole, John Y.; Tarr, Susan M.; Vlach, Rosalie B.; Carey, Len; Mehnert, Robert; Sherman, Andrew M.; Davis, Linda; Vecchiarelli, Marion H.; Chute, Adrienne; Dunn, Christina

    2002-01-01

    Includes reports from Library of Congress, Center for the Book, Federal Library and Information Center Committee, National Commission on Libraries and Information Science, National Agricultural Library, National Library of Medicine, Government Printing Office, National Technical Information Service, National Archives and Records Administration,…

  8. Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System.

    ERIC Educational Resources Information Center

    Gross, Melissa; McClure, Charles R.

    The Assessing Quality on Digital Reference team conducted two site visits at Florida Libraries in August 2001. The objectives of these visits were to: document how digital reference services are currently being planned for, delivered, and evaluated in libraries; understand how "quality" in digital reference is defined in these…

  9. The Measureable Effects of Closing a Branch Library: Circulation, Instruction, and Service Perception

    ERIC Educational Resources Information Center

    Lange, Jessica; Lannon, Amber; McKinnon, Dawn

    2014-01-01

    This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

  10. Ohio White House Conference on Library and Information Services: Speak Out. Conference Background Information.

    ERIC Educational Resources Information Center

    Ohio State Library, Columbus.

    Developed as background material for the 1978 Ohio White House Conference on Library and Information Services, this document provides information in six areas of concern for Ohio libraries: (1) library and information services--library users, library collections, special user needs; (2) public awareness--definition, current status, suggestions for…

  11. The Measureable Effects of Closing a Branch Library: Circulation, Instruction, and Service Perception

    ERIC Educational Resources Information Center

    Lange, Jessica; Lannon, Amber; McKinnon, Dawn

    2014-01-01

    This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

  12. Providing library services in a time of fiscal crisis: alternatives.

    PubMed Central

    Cheshier, R G

    1977-01-01

    The nature of the fiscal crisis in health science libraries in the United States is in part due to the style of management in these libraries, in part due to the lack of user identification, in part due to the lack of economically valid fees for service, and in part due to the success of the Biomedical Communications Network. These issues are discussed in terms of how they might be approached. A pragmatic stance is advocated for practitioners, the MLA, the NLM, and library schools to jointly address the questions raised. PMID:901951

  13. Guidelines for clinical supervision in health service psychology.

    PubMed

    2015-01-01

    This document outlines guidelines for supervision of students in health service psychology education and training programs. The goal was to capture optimal performance expectations for psychologists who supervise. It is based on the premises that supervisors (a) strive to achieve competence in the provision of supervision and (b) employ a competency-based, meta-theoretical approach to the supervision process. The Guidelines on Supervision were developed as a resource to inform education and training regarding the implementation of competency-based supervision. The Guidelines on Supervision build on the robust literatures on competency-based education and clinical supervision. They are organized around seven domains: supervisor competence; diversity; relationships; professionalism; assessment/evaluation/feedback; problems of professional competence, and ethical, legal, and regulatory considerations. The Guidelines on Supervision represent the collective effort of a task force convened by the American Psychological Association (APA) Board of Educational Affairs (BEA). PsycINFO Database Record (c) 2015 APA, all rights reserved.

  14. Educational services in health sciences libraries: an analysis of the periodical literature, 1975-1986.

    PubMed Central

    Zachert, M J

    1987-01-01

    The periodical literature on group instructional services in health sciences libraries was analyzed to determine the nature of these services, their target audiences, and their institutional settings. Three kinds of reports were identified: descriptions of services (70%), reviews of the literature (10.5%), and future-oriented articles that advocate various group instructional services (19.5%). Five target audiences were identified: library users, staff, librarian peers, library science students, and patients. Instructional services were offered primarily in medical school/center libraries, hospital libraries, and the National Library of Medicine and its Regional Medical Libraries (RMLs). To a lesser extent, health sciences educational services are offered through other professional school libraries, library associations and consortia, and schools of library science. There are gaps in the literature in the areas of library experience with marketing, evaluation, administration of the offered educational services, and continuing education for health sciences librarians. PMID:3676534

  15. Educational services in health sciences libraries: an analysis of the periodical literature, 1975-1986.

    PubMed

    Zachert, M J

    1987-07-01

    The periodical literature on group instructional services in health sciences libraries was analyzed to determine the nature of these services, their target audiences, and their institutional settings. Three kinds of reports were identified: descriptions of services (70%), reviews of the literature (10.5%), and future-oriented articles that advocate various group instructional services (19.5%). Five target audiences were identified: library users, staff, librarian peers, library science students, and patients. Instructional services were offered primarily in medical school/center libraries, hospital libraries, and the National Library of Medicine and its Regional Medical Libraries (RMLs). To a lesser extent, health sciences educational services are offered through other professional school libraries, library associations and consortia, and schools of library science. There are gaps in the literature in the areas of library experience with marketing, evaluation, administration of the offered educational services, and continuing education for health sciences librarians.

  16. Special Education Services: A Manual of Policies, Procedures and Guidelines

    ERIC Educational Resources Information Center

    British Columbia Ministry of Education, 2013

    2013-01-01

    This resource conveys policies, procedures, and guidelines that support the delivery of special education services in British Columbia's (Canada) public schools. It was originally published in 1995 (ED414703), following an extensive provincial Special Education Review (1993-94). The purpose of this manual is to provide a single point of reference…

  17. Special Education Services: A Manual of Policies, Procedures and Guidelines

    ERIC Educational Resources Information Center

    British Columbia Ministry of Education, 2013

    2013-01-01

    This resource conveys policies, procedures, and guidelines that support the delivery of special education services in British Columbia's (Canada) public schools. It was originally published in 1995 (ED414703), following an extensive provincial Special Education Review (1993-94). The purpose of this manual is to provide a single point of reference…

  18. The food-service industry, dietary guidelines and change.

    PubMed

    Hughes, R G; Harvey, P W; Heywood, P F

    1997-08-01

    The influence of the food-service industry on compliance with the Australian dietary guidelines was investigated through three separate methods of data collection and analysis: a telephone survey of 1683 randomly selected Brisbane residents; telephone interviews with 69 food-service-industry operators and 10 face-to-face interviews with key stakeholders in industry and government. Nearly 40 per cent of respondents had consumed foods prepared by the food-service industry at least once on the day before the interview, mainly from restaurants, cafes and takeaway shops, in the form of fast-food or snacks. Consumption of these foods declined with age. Those consuming foods prepared by the food-service industry ate significantly less fruit, vegetables and dairy food and were therefore less likely to comply with the dietary guidelines. Outcomes from interviews with operators in the food-service industry show that food choices offered to consumers were the result of a dynamic interaction between consumer demand and operators' own tastes and perceptions of food quality. Key informant interviews show that public health nutrition programs will have limited effect without supportive environmental changes in the food-service industry supply. An effective means of increasing the likelihood of compliance with the Australian dietary guidelines will be to encourage food suppliers in ways that address their core business concerns simultaneously with the goals of health professionals.

  19. Library Development and You. Your Guide to the Programs and Services of the Division of Library Development of the New York State Library.

    ERIC Educational Resources Information Center

    New York State Library, Albany. Div. of Library Development.

    This guide describes the major purposes and activities of the Division of Library Development of the New York State Library. Brief descriptions of the following programs and projects are provided: (1) adult literacy services; (2) central library aid; (3) certification of public librarians; (4) chartering and registration of libraries; (5)…

  20. Library Development and You. Your Guide to the Programs and Services of the Division of Library Development of the New York State Library.

    ERIC Educational Resources Information Center

    New York State Library, Albany. Div. of Library Development.

    This guide describes the major purposes and activities of the Division of Library Development of the New York State Library. Brief descriptions of the following programs and projects are provided: (1) adult literacy services; (2) central library aid; (3) certification of public librarians; (4) chartering and registration of libraries; (5)…

  1. Vignettes: diverse library staff offering diverse bioinformatics services*

    PubMed Central

    Osterbur, David L.; Alpi, Kristine; Canevari, Catharine; Corley, Pamela M.; Devare, Medha; Gaedeke, Nicola; Jacobs, Donna K.; Kirlew, Peter; Ohles, Janet A.; Vaughan, K.T.L.; Wang, Lili; Wu, Yongchun; Geer, Renata C.

    2006-01-01

    Objectives: The paper gives examples of the bioinformatics services provided in a variety of different libraries by librarians with a broad range of educational background and training. Methods: Two investigators sent an email inquiry to attendees of the “National Center for Biotechnology Information's (NCBI) Introduction to Molecular Biology Information Resources” or “NCBI Advanced Workshop for Bioinformatics Information Specialists (NAWBIS)” courses. The thirty-five-item questionnaire addressed areas such as educational background, library setting, types and numbers of users served, and bioinformatics training and support services provided. Answers were compiled into program vignettes. Discussion: The bioinformatics support services addressed in the paper are based in libraries with academic and clinical settings. Services have been established through different means: in collaboration with biology faculty as part of formal courses, through teaching workshops in the library, through one-on-one consultations, and by other methods. Librarians with backgrounds from art history to doctoral degrees in genetics have worked to establish these programs. Conclusion: Successful bioinformatics support programs can be established in libraries in a variety of different settings and by staff with a variety of different backgrounds and approaches. PMID:16888664

  2. We Cannot See Them, but They Are There: Marketing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Dermody, Melinda

    2005-01-01

    Distance learners are a unique target-population for the marketing of library services and resources. Because these patrons do not visit the library often, if at all, it is crucial to actively promote the library resources and services available to them. Marketing strategies for distance learning library services need to take a multifaceted…

  3. Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong

    ERIC Educational Resources Information Center

    Daly, Rebecca; Baker, Liz; McIntosh, Lisa

    2014-01-01

    In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

  4. Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong

    ERIC Educational Resources Information Center

    Daly, Rebecca; Baker, Liz; McIntosh, Lisa

    2014-01-01

    In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

  5. We Cannot See Them, but They Are There: Marketing Library Services to Distance Learners

    ERIC Educational Resources Information Center

    Dermody, Melinda

    2005-01-01

    Distance learners are a unique target-population for the marketing of library services and resources. Because these patrons do not visit the library often, if at all, it is crucial to actively promote the library resources and services available to them. Marketing strategies for distance learning library services need to take a multifaceted…

  6. The contribution of hospital library services to continuing medical education.

    PubMed

    Gluck, Jeannine Cyr

    2004-01-01

    Much of the literature relating to continuing medical education programs laments the lack of effectiveness of traditional lecture-based format, the most often used method of presentation in hospitals. A gap exists between the content taught in lectures and the application of that knowledge in actual patient care. The services of the medical librarian, already employed in most hospitals, can help ameliorate this problem. Further, libraries help to support quality improvement efforts. These three functions (library services, continuing medical education, and quality improvement) are interdependent. Each lends strength to the other, and, ideally, all are coordinated within the hospital structure.

  7. The medical libraries of Vietnam--a service in transition.

    PubMed Central

    Brennen, P W

    1992-01-01

    The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation

  8. The medical libraries of Vietnam--a service in transition.

    PubMed

    Brennen, P W

    1992-07-01

    The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation

  9. Safety and the violent person: guidelines for emergency services.

    PubMed

    Flannery, Raymond B

    2012-01-01

    Emergency service providers (EMS), police, health-care providers, counselors, and other helping professionals are at times called upon to provide services to violent or potentially violent individuals. Providing these services safely can be enhanced with six general guidelines that can be implemented to reduce the risk of violence or contain what violence may have already erupted. Thinking about medical/ psychiatric illnesses, call log information, scene surveillance, old brain stem functioning, early warning signs of loss of control, and the theories of violence may provide strategies to enhance both the safety and quality ofservices provided in these difficult situations.

  10. Library Services Alliance of New Mexico. 1994 Annual report

    SciTech Connect

    1995-09-01

    The Library Services Alliance is a unique multi-type library consortium committed to resource sharing. As a voluntary association of university and governmental laboratory libraries supporting scientific research, the Alliance has become a leader in New Mexico in using cooperative ventures to cost-effectively expand resources supporting their scientific and technical communities. During 1994, the alliance continued to expand on their strategic planning foundation to enhance access to research information for the scientific and technical communities. Significant progress was made in facilitating easy access to the on-line catalogs of member libraries via connections through the Internet. Access to Alliance resources is now available via the World Wide Web and Gopher, as well as links to other databases and electronic information. This report highlights the accomplishments of the Alliance during calendar year 1994.

  11. The Free Library of Philadelphia, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Laskowski, Nancy

    This final performance report for The Free Library of Philadelphia's RDP (Reader Development Program) Tutor Orientation Project begins with a section that provides quantitative data. Actual accomplishments are then compared to the following project objectives for 1992-93: (1) provide information about RDP's advisory service to tutors and tutor…

  12. Mid-York Library System, Final Performance Report for Library Services and Construction Act (LSCA) Title VI, Library Literacy Program.

    ERIC Educational Resources Information Center

    Harris, Ann D.

    The Mid-York Library System (Utica, New York) conducted a project that involved recruitment and public awareness. The project served a community of over 200,000 people, and targeted potential tutors and learners. The goal of the project was to produce and develop a sustained publicity project to promote the services of Literacy Volunteers of…

  13. TQM Training; The Library Service Challenge.

    ERIC Educational Resources Information Center

    Loney, Tim; Bellefontaine, Arnie

    1993-01-01

    Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

  14. TQM Training; The Library Service Challenge.

    ERIC Educational Resources Information Center

    Loney, Tim; Bellefontaine, Arnie

    1993-01-01

    Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

  15. Marketing/Planning Library and Information Services. Second Edition.

    ERIC Educational Resources Information Center

    Weingand, Darlene E.

    In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

  16. Library Services to Distance Learners in the Commonwealth: A Reader.

    ERIC Educational Resources Information Center

    Watson, Elizabeth F., Ed.; Jagannathan, Neela, Ed.

    The provision of good library services is a crucial factor in determining the quality of distance education. This collection of articles acquaints readers with distance librarianship as it is practiced in developed and developing countries throughout the British Commonwealth. The reader includes: "Introduction" (Michael Wooliscroft);…

  17. Using Augmented Reality Tools to Enhance Children's Library Services

    ERIC Educational Resources Information Center

    Meredith, Tamara R.

    2015-01-01

    Augmented reality (AR) has been used and documented for a variety of commercial and educational purposes, and the proliferation of mobile devices has increased the average person's access to AR systems and tools. However, little research has been done in the area of using AR to supplement traditional library services, specifically for patrons aged…

  18. Grants for Libraries & Information Services. 2012 Digital Edition

    ERIC Educational Resources Information Center

    Foundation Center, 2011

    2011-01-01

    This publication is only available as a downloadable file. See who's giving and getting grants in your field. Strengthen your search for funds with the Foundation Center's digital edition of "Grants for Libraries & Information Services." This new "Grant Guide" reveals the scope of current foundation giving in the field. You'll find descriptions of…

  19. Educating School Library Leaders for Radical Change through Community Service

    ERIC Educational Resources Information Center

    Kimmel, Sue C.; Howard, Jody K.; Ruzzi, Bree

    2016-01-01

    Dresang's Radical Change (1999) has far-reaching implications for pre-service preparation programs for future library and information science leaders. The challenge is to create experiences that will assist with developing these leadership qualities. In this qualitative case study, the authors share findings related to leadership development from…

  20. Impacts of the Promotion of Online Services in Academic Libraries.

    ERIC Educational Resources Information Center

    Antony, Arthur; Graziano, Eugene

    This report describes a survey conducted by the University of California at Santa Barbara (UCSB) in which a questionnaire was sent to 101 research libraries in order to determine what their policies and practices were with respect to the promotion of user-access to online computerized bibliographic database services. Sixty usable responses were…

  1. The Future Role of Publishing Services in University Libraries

    ERIC Educational Resources Information Center

    Walters, Tyler

    2012-01-01

    This study explores possible futures for university-based library publishing services (LPS) and uses scenario planning as its research method. The study posits that the major force in developing LPS is the level of funding from the host university, with the most uncertain factor being whether faculty will adopt LPS. The study participants…

  2. Virtual Journal Room: MSU Libraries Table of Contents Service

    ERIC Educational Resources Information Center

    Sutherland, Michael; Clark, Jason

    2009-01-01

    Montana State University (MSU) Libraries (where the authors serve as web services librarian and digital initiatives librarian, respectively) is perhaps unique because it has no current periodicals room due to lack of space. As a result, finding current journals for research is difficult for its patrons, who do not always know how or where to…

  3. Library Service to Spanish Speaking Patrons: A Practical Guide.

    ERIC Educational Resources Information Center

    Moller, Sharon Chickering

    This book is a guide for librarians and media specialists who recognize the value of bilingual-bicultural education and are looking for ideas to develop library services for their Spanish-speaking patrons. Chapter one gives a brief history of Spanish-speaking people in the United States, as well as cultural characteristics, family role,…

  4. Red, White, and Blues: Library Services to a Satellite Campus

    ERIC Educational Resources Information Center

    Lee, Marta

    2004-01-01

    Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent…

  5. Virtual Journal Room: MSU Libraries Table of Contents Service

    ERIC Educational Resources Information Center

    Sutherland, Michael; Clark, Jason

    2009-01-01

    Montana State University (MSU) Libraries (where the authors serve as web services librarian and digital initiatives librarian, respectively) is perhaps unique because it has no current periodicals room due to lack of space. As a result, finding current journals for research is difficult for its patrons, who do not always know how or where to…

  6. Educating School Library Leaders for Radical Change through Community Service

    ERIC Educational Resources Information Center

    Kimmel, Sue C.; Howard, Jody K.; Ruzzi, Bree

    2016-01-01

    Dresang's Radical Change (1999) has far-reaching implications for pre-service preparation programs for future library and information science leaders. The challenge is to create experiences that will assist with developing these leadership qualities. In this qualitative case study, the authors share findings related to leadership development from…

  7. Grants for Libraries & Information Services. 2012 Digital Edition

    ERIC Educational Resources Information Center

    Foundation Center, 2011

    2011-01-01

    This publication is only available as a downloadable file. See who's giving and getting grants in your field. Strengthen your search for funds with the Foundation Center's digital edition of "Grants for Libraries & Information Services." This new "Grant Guide" reveals the scope of current foundation giving in the field. You'll find descriptions of…

  8. Red, White, and Blues: Library Services to a Satellite Campus

    ERIC Educational Resources Information Center

    Lee, Marta

    2004-01-01

    Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent…

  9. Using Augmented Reality Tools to Enhance Children's Library Services

    ERIC Educational Resources Information Center

    Meredith, Tamara R.

    2015-01-01

    Augmented reality (AR) has been used and documented for a variety of commercial and educational purposes, and the proliferation of mobile devices has increased the average person's access to AR systems and tools. However, little research has been done in the area of using AR to supplement traditional library services, specifically for patrons aged…

  10. Library Service to Spanish Speaking Patrons: A Practical Guide.

    ERIC Educational Resources Information Center

    Moller, Sharon Chickering

    This book is a guide for librarians and media specialists who recognize the value of bilingual-bicultural education and are looking for ideas to develop library services for their Spanish-speaking patrons. Chapter one gives a brief history of Spanish-speaking people in the United States, as well as cultural characteristics, family role,…

  11. Growing a Technology Equipment Service in an Academic Library

    ERIC Educational Resources Information Center

    Anderson, Sean; Weatherbee, Sue

    2012-01-01

    The 21st-century student is highly technological. In order to encourage and enable the technologically advanced students, the authors wanted to develop a technology equipment service in the library at Texas A&M University-Commerce. They had an idea of what they wanted to accomplish but were unsure of how to get started. They started a small…

  12. The Future Role of Publishing Services in University Libraries

    ERIC Educational Resources Information Center

    Walters, Tyler

    2012-01-01

    This study explores possible futures for university-based library publishing services (LPS) and uses scenario planning as its research method. The study posits that the major force in developing LPS is the level of funding from the host university, with the most uncertain factor being whether faculty will adopt LPS. The study participants…

  13. User-Focused Strategic Services for Technological University Libraries.

    ERIC Educational Resources Information Center

    Townley, Charles T.

    This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison…

  14. On-Line Reference Services in Public Libraries.

    ERIC Educational Resources Information Center

    Kusack, James M.

    1979-01-01

    A survey of 34 of the largest public library systems, each serving at least 500,000 people, showed: (1) minority offer online database services; (2) cost is major prohibiting factor; (3) New York Times Information Bank is most popular database; (4) fee structures vary; and (5) business organizations are most frequent users. (JD)

  15. Wisconsin Academic and Special Library Service Record, 1971.

    ERIC Educational Resources Information Center

    Wisconsin State Dept. of Public Instruction, Madison. Div. of Library Services.

    Most of the statistics reported in this Service Record were supplied by the U.S. Office of Education (USOE), National Center for Educational Statistics. USOE compiled the statistics from the information available in the library section of its 1971 Higher Education General Information Survey. The statistics reported are for the 1970/71 school year.…

  16. School & Library Service to Children: Crisis in the Southeast.

    ERIC Educational Resources Information Center

    Young, Diana, Comp.

    This report presents papers, transcripts of speeches and group discussions, and other documents from a June 1982 conference on school and library services to children in the southeastern United States. The major presentations include: (1) a keynote address by Sara W. Hodgkins entitled "Our Children, Our Future"; (2) the transcript of an…

  17. School & Library Service to Children: Crisis in the Southeast.

    ERIC Educational Resources Information Center

    Young, Diana, Comp.

    This report presents papers, transcripts of speeches and group discussions, and other documents from a June 1982 conference on school and library services to children in the southeastern United States. The major presentations include: (1) a keynote address by Sara W. Hodgkins entitled "Our Children, Our Future"; (2) the transcript of an…

  18. Growing a Technology Equipment Service in an Academic Library

    ERIC Educational Resources Information Center

    Anderson, Sean; Weatherbee, Sue

    2012-01-01

    The 21st-century student is highly technological. In order to encourage and enable the technologically advanced students, the authors wanted to develop a technology equipment service in the library at Texas A&M University-Commerce. They had an idea of what they wanted to accomplish but were unsure of how to get started. They started a small…

  19. Providing Services for Students with Disabilities in an Academic Library

    ERIC Educational Resources Information Center

    Carter, Catherine J.

    2004-01-01

    Accessibility issues are at the forefront of library services as the number of students with disabilities attending colleges or universities continues to increase. Three areas where academic librarians can concentrate efforts to better meet the needs of these students are: bibliographic instruction, web page design, and staff training. While the…

  20. Chinese Library Services to a Predominantly Chinese-Speaking Community.

    ERIC Educational Resources Information Center

    Chan, Stella W.

    The San Francisco Public Library has developed some special services for Chinese-speaking patrons. A collection of Chinese materials at the Chinatown branch now contains 9,000 fiction and non-fiction books, 9 newspapers, 19 periodicals, and over 300 phonograph records. Bilingual citizenship books are provided, as are reference books on China and…

  1. Library Services to Distance Learners in the Commonwealth: A Reader.

    ERIC Educational Resources Information Center

    Watson, Elizabeth F., Ed.; Jagannathan, Neela, Ed.

    The provision of good library services is a crucial factor in determining the quality of distance education. This collection of articles acquaints readers with distance librarianship as it is practiced in developed and developing countries throughout the British Commonwealth. The reader includes: "Introduction" (Michael Wooliscroft);…

  2. Library Service to Industry; Series of Four Workshops.

    ERIC Educational Resources Information Center

    California State Library, Sacramento.

    Library services to industry was the theme of four workshops held in Fresno, Altadena, Palos Verdes and Sacramento during March 1969. The composition of the panel at each workshop and the procedure for each panel presentation were basically the same. Each panel had a representative from industry and four practicing librarians: a public librarian,…

  3. Improved Genealogical Reference Services through Automation: The LDS Genealogical Library.

    ERIC Educational Resources Information Center

    Clement, Charles

    1983-01-01

    Describes how automation improves genealogical reference services and access to sources at the Genealogical Library, Salt Lake City, Utah. Highlights include specialized access strategies to the computer-output microfiche catalog, the creation of a union catalog, special outputs from an automated system, and future developments in library…

  4. State of Vermont Department of Libraries Library Services & Technology Act FY2001 Annual Report.

    ERIC Educational Resources Information Center

    Vermont State Dept. of Libraries, Montpelier.

    This document presents the annual report for Vermont's LSTA (Library Services and Technology Act) programs for the 2001 fiscal year. Part A, "Numerical/Landscape Data," compiles numerical information on grants, applications, and awards for the fiscal year. Part B, "Promising Practices/Exemplary Programs," describes a…

  5. Library 2.0 versus Other Library Service Models: A Critical Analysis

    ERIC Educational Resources Information Center

    Kwanya, Tom; Stilwell, Christine; Underwood, Peter G.

    2012-01-01

    Literature on library service models is scarce and exists mainly in non-traditional formats such as blog entries and webpages. Nonetheless, the subject evokes heated debate among librarians with many supporting the model they are using, sometimes without understanding that there are other options which perhaps could be better for their…

  6. Libraries across Land and Sea: Academic Library Services on International Branch Campuses

    ERIC Educational Resources Information Center

    Green, Harriett

    2013-01-01

    This preliminary study explores how library services are offered at the international branch campuses of U.S. institutions of higher education, including librarians' experiences, challenges faced, and collaborations with the home U.S. institutions. The data from a Web survey distributed to international branch campus librarians, a conducted…

  7. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    ERIC Educational Resources Information Center

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  8. Rethinking Library Service: Improving the User Experience with Service Blueprinting

    ERIC Educational Resources Information Center

    Pretlow, Cassi; Sobel, Karen

    2015-01-01

    Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

  9. 45 CFR Appendix A to Part 1611 - Legal Services Corporation 2010 Poverty Guidelines *

    Code of Federal Regulations, 2010 CFR

    2010-10-01

    ... 45 Public Welfare 4 2010-10-01 2010-10-01 false Legal Services Corporation 2010 Poverty Guidelines... Corporation 2010 Poverty Guidelines * Legal Services Corporation 2010 Income Guidelines * Size of household 48...: 4,675 5,850 5,375 * The figures in this table represent 125% of the poverty guidelines by...

  10. Medical Library Statistics *

    PubMed Central

    Keenan, Elizabeth L.

    1965-01-01

    Four compilations of medical library statistics have been published to date, namely those by Louise Darling in 1956, by the Medical Library Association in its 1959 Directory, by Harold Bloomquist in 1962, and by the author in 1964. In addition to these sources and to the annual statistics compiled by the Library Services Branch of the U. S. Office of Education, surveys of pharmacy, hospital, and medical society libraries have been completed recently. Standards for medical and special libraries are being considered by the Medical Library Association through its Guidelines Survey and by the Special Libraries Association through its Statistics Coordinating Project and its Standards Survey. To coordinate the collection of medical library statistics and to make the information readily available to the profession, it is suggested that the Medical Library Association support the collection and publication of statistics of representative medical libraries until such time as the Library Services Branch is able to implement fully its program of library statistics. PMID:14271113

  11. State of the art of geoscience libraries and information services

    SciTech Connect

    Pruett, N.J.

    1986-01-01

    Geoscience libraries and geoscience information services are closely related. Both are trying to meet the needs of the geoscientists for information and data. Both are also being affected by many trends: increased availability of personal computers; decreased costs of machine readable storage; increased availability of maps in digital format (Pallatto, 1986); progress in graphic displays and in developing Geographic Information System, (GIS) (Kelly and Phillips, 1986); development in artificial intelligence; and the availability of new formats (e.g. CD-ROM). Some additional factors are at work at changing the role of libraries: libraries are coming to recognize the impossibility of collecting everything and the validity of Bradford's Law unobtrustive studies of library reference services have pointed out that only 50% of the questions are answered correctly it is clear that the number of databases is increasing although good figures for specifically geoscience databases are not available; lists of numeric database are beginning to appear; evaluative (as opposed to purely descriptive) reviews of available bibliographic databases are beginning to appear; more and more libraries are getting online catalogs and results of studies of users of online catalog are being used to improve catalog design; and research is raising consciousness about the value of; and research is raising consciousness about the value of information. All these trends are having or will have an effect on geoscience information.

  12. Health Libraries and Information Services in Tanzania: A Strategic Assessment

    PubMed Central

    Haruna, Hussein; Mtoroki, Majaliwa; Gerendasy, Dan D.; Detlefsen, Ellen G.

    2016-01-01

    Objective To identify the current status and local impact of health sciences libraries and the perception of these libraries by their users, as a pre-requisite to the development of a competence-based curriculum for health information science training in Tanzania. Methodology A needs assessment was carried out using a convenience sample of local respondents, including librarians, trainers, academicians, students, health care providers and patients and families, drawn from national, referral, regional, district hospitals, health training institutions, and Universities from both government and non-government entities in Tanzania. A focus group approach was used to gather data from respondents. Results Results from this assessment revealed that health science libraries in Tanzania are faced with the challenges of insufficient infrastructure, old technology, limited facilities and furniture, inadequate and incompetent library staff, lack of health sciences librarians, outdated and insufficient resources, as well as low knowledge and use of information technologies by library clients. Most respondents would prefer to have both physical and electronic libraries, as well as librarians with specialized health information science skills, to cope with changing nature of the medical field. Conclusion The findings obtained from this assessment are strong enough to guide the development of a curriculum and training strategy and an operational plan and training packages for health information professionals. The development of a training curriculum for health information science professionals will mean better health information service delivery for Tanzania. PMID:28283146

  13. Report on Library Services to Disabled Persons in New South Wales, 1983.

    ERIC Educational Resources Information Center

    Moon, Valerie

    Part I of the report presents findings from a survey of library resources for disabled persons in New South Wales, Australia. Survey results are organized according to the following topics: public libraries (materials, services, access, staffing); academic and special libraries (university libraries, college of advanced education libraries,…

  14. A rural virtual health sciences library project: research findings with implications for next generation library services.

    PubMed

    Richwine, M P; McGowan, J J

    2001-01-01

    The Shared Hospital Electronic Library of Southern Indiana (SHELSI) research project was designed to determine whether access to a virtual health sciences library and training in its use would support medical decision making in rural southern Indiana and achieve the same level of impact seen by targeted information services provided by health sciences librarians in urban hospitals. Based on the results of a needs assessment, a virtual medical library was created; various levels of training were provided. Virtual library users were asked to complete a Likert-type survey, which included questions on intent of use and impact of use. At the conclusion of the project period, structured interviews were conducted. Impact of the virtual health sciences library showed a strong correlation with the impact of information provided by health sciences librarians. Both interventions resulted in avoidance of adverse health events. Data collected from the structured interviews confirmed the perceived value of the virtual library. While librarians continue to hold a strong position in supporting information access for health care providers, their roles in the information age must begin to move away from providing information toward selecting and organizing knowledge resources and instruction in their use.

  15. A rural virtual health sciences library project: research findings with implications for next generation library services*

    PubMed Central

    Richwine, Margaret (Peggy); McGowan, Julie J.

    2001-01-01

    Purpose: The Shared Hospital Electronic Library of Southern Indiana (SHELSI) research project was designed to determine whether access to a virtual health sciences library and training in its use would support medical decision making in rural southern Indiana and achieve the same level of impact seen by targeted information services provided by health sciences librarians in urban hospitals. Methods: Based on the results of a needs assessment, a virtual medical library was created; various levels of training were provided. Virtual library users were asked to complete a Likert-type survey, which included questions on intent of use and impact of use. At the conclusion of the project period, structured interviews were conducted. Results: Impact of the virtual health sciences library showed a strong correlation with the impact of information provided by health sciences librarians. Both interventions resulted in avoidance of adverse health events. Data collected from the structured interviews confirmed the perceived value of the virtual library. Conclusion: While librarians continue to hold a strong position in supporting information access for health care providers, their roles in the information age must begin to move away from providing information toward selecting and organizing knowledge resources and instruction in their use. PMID:11209799

  16. Multiple Case Studies of Public Library Systems in New York State: Service Decision-Making Processes

    ERIC Educational Resources Information Center

    Ren, Xiaoai

    2012-01-01

    This research examined the functions and roles of public library systems in New York State and the services they provide for individual libraries and the public. The dissertation further studied the service decision-making processes at three selected New York State cooperative public library systems. Public library systems have played an important…

  17. Lesbian, Gay, and Bisexual Library Service: A Review of the Literature.

    ERIC Educational Resources Information Center

    Joyce, Steven

    2000-01-01

    A review of relevant library literature suggests that public library service to lesbian, gay, and bisexual people is poor. Offers ten suggestions to improve library services to these groups and discusses user studies; access, including classification and cataloging; library holdings; and social responsibility versus professional neutrality.…

  18. Public Library Service in Lucas County, Ohio: An Evaluation with Recommendations.

    ERIC Educational Resources Information Center

    Nelson Associates, Inc., Washington, DC.

    Objectives of this survey were to: (1) examine existing library conditions, (2) develop library service standards, (3) prepare a long-range plan for library service, and (4) estimate program costs and suggest means for implementing the plan. Survey methods included interviews with library staff and trustees, school personnel, and county and…

  19. Multiple Case Studies of Public Library Systems in New York State: Service Decision-Making Processes

    ERIC Educational Resources Information Center

    Ren, Xiaoai

    2012-01-01

    This research examined the functions and roles of public library systems in New York State and the services they provide for individual libraries and the public. The dissertation further studied the service decision-making processes at three selected New York State cooperative public library systems. Public library systems have played an important…

  20. Typical Class Specifications for Professional Positions in Public Libraries Under Civil Service. Revised.

    ERIC Educational Resources Information Center

    New York Library Association, New York.

    Revised class specifications are provided for professional staffing in public libraries of various sizes in New York state. Descriptions are provided for each job within the civil service hierarchy: library assistant, library trainee, librarian I-IV (including special services), and the various grades of library assistant director and director.…

  1. Library Service for Children in the USSR. Reaction paper by Marilyn L. Miller.

    ERIC Educational Resources Information Center

    Kobzarenko, N. S.

    The development and management of children's libraries and library services in the USSR are discussed by N.S. Kobzarenko, State Republican Library for Children of the Ukraine, and comparisons and contrasts between that system and the U.S. system are outlined. Kobzarenko notes that library services for children, established along directives from…

  2. BALTIMORE REACHES OUT--LIBRARY SERVICE TO THE DISADVANTAGED. DEICHES FUND STUDIES OF PUBLIC LIBRARY SERVICE, NUMBER 3.

    ERIC Educational Resources Information Center

    MARTIN, LOWELL A.

    THIS DOCUMENT IS A STUDY OF THE READING POTENTIAL OF BALTIMORE'S CULTURALLY AND EDUCATIONALLY DEPRIVED AND THE ENOCH PRATT FREE LIBRARY'S ROLE IN SERVING THE DISADVANTAGED. AFTER DESCRIBING THE PRESENT CONDITIONS OF THE INNER CITY AND ITS INHABITANTS AND AFTER A BRIEF HISTORY OF PRATT'S SERVICE IN CITY AREAS, THE AUTHOR DISCUSSES CHARACTERISTICS…

  3. PhysiomeSpace: digital library service for biomedical data.

    PubMed

    Testi, Debora; Quadrani, Paolo; Viceconti, Marco

    2010-06-28

    Every research laboratory has a wealth of biomedical data locked up, which, if shared with other experts, could dramatically improve biomedical and healthcare research. With the PhysiomeSpace service, it is now possible with a few clicks to share with selected users biomedical data in an easy, controlled and safe way. The digital library service is managed using a client-server approach. The client application is used to import, fuse and enrich the data information according to the PhysiomeSpace resource ontology and upload/download the data to the library. The server services are hosted on the Biomed Town community portal, where through a web interface, the user can complete the metadata curation and share and/or publish the data resources. A search service capitalizes on the domain ontology and on the enrichment of metadata for each resource, providing a powerful discovery environment. Once the users have found the data resources they are interested in, they can add them to their basket, following a metaphor popular in e-commerce web sites. When all the necessary resources have been selected, the user can download the basket contents into the client application. The digital library service is now in beta and open to the biomedical research community.

  4. National Program of Library and Information Services of NCLIS: Implication for College and Community College Libraries. Related Paper No. 8.

    ERIC Educational Resources Information Center

    Lynch, Beverly P.

    Since college and junior college libraries are imbedded in the organizational framework of the colleges they serve, the perspective of the colleges with regard to educational planning at the national level will bear directly on the library's role in the National Program for Library and Information Services. As educational costs rise and available…

  5. Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients

    ERIC Educational Resources Information Center

    Tiffen, Belinda; England, Ashley

    2011-01-01

    Libraries have found themselves overtaken by commercial entities providing open, unmediated information services, causing debate about the future of libraries. It has been argued that in order to stay relevant, libraries must undertake a fundamental shift towards a new focus on engaging with clients. At University of Technology, Sydney (UTS)…

  6. Plan Your Excellence: Library Directors' Input on Use and Revision of "Standards for Public Library Service in Alabama."

    ERIC Educational Resources Information Center

    Stephens, Annabel K.; Smith, Jim

    1995-01-01

    Directors of Alabama's 180 public libraries and 21 library systems were surveyed to determine their use and opinions of the "1988 Standards for Public Library Service in Alabama." Replies included feedback on standards directors considered most or least helpful and suggestions for additional standards. Analysis of the responses is…

  7. Engaging with Clients and Personalising Services at UTS Library: Measuring the Value for Libraries and Their Clients

    ERIC Educational Resources Information Center

    Tiffen, Belinda; England, Ashley

    2011-01-01

    Libraries have found themselves overtaken by commercial entities providing open, unmediated information services, causing debate about the future of libraries. It has been argued that in order to stay relevant, libraries must undertake a fundamental shift towards a new focus on engaging with clients. At University of Technology, Sydney (UTS)…

  8. Report on the Library Services Study of April 10, 1979 at the City of Brampton Public Library and Art Gallery.

    ERIC Educational Resources Information Center

    Schrader, Alvin M.

    The quality and success of library services to users at the City of Brampton Public Library and Art Gallery, Ontario, Canada, were investigated through a series of questionnaires, statistical data analyses, and comparisons with past use studies of this and other public libraries. The study utilized the operational methodology outlined by Altman in…

  9. National Library Service of the Library of Congress: New Electronic Information Projects. Part Four of a Four-Part Series.

    ERIC Educational Resources Information Center

    McNulty, Tom, Ed.

    1995-01-01

    This final installment of a four-part series on the National Library Service (NLS) examines recently implemented and future projects, with a focus on alternative formats for patrons with disabilities. Discusses LOCIS, the Library of Congress online public access catalog; MARVEL, the Library of Congress gopher; the NLS Web site; and computer disk…

  10. Proposed standards for professional health sciences library services in hospitals of New York State.

    PubMed Central

    Hutchinson, A P; O'Connell, M; Richards, B B; Thompson, J L; Wheeler, R A

    1981-01-01

    Hospital libraries are considered to be the basic unit of the medical information system. A major statewide effort was begun in 1978 to introduce and support legislation in the New York State Legislature which would encourage hospitals to establish and maintain libraries that meet minimum services standards. Included in this legislation is the concept that the Commissioner of Education in consultation with the Commissioner of Health shall have the power to establish standards for hospital libraries. The Ad Hoc Committee for the Promotion of Hospital Library Services, Western New York Library Resources Council, proposes The Standards for Professional Health Sciences Library Services in Hospitals of New York State to clarify and to strengthen existing hospital library standards. These standards differ specifically from the Joint Commission on Accreditation of Hospitals standards in that they place equal and specific emphasis on eleven points: administration, qualifications of library staff, continuing education of library staff, requirement for a library advisory committee, required library services, required library resources, library space requirements, library budget, library network and consortium membership, documentation of library policy, and continued evaluation of the needs of the hospital for library service. Detailed interpretations are provided. An appendix describes the qualifications of a hospital library consultant. PMID:7248591

  11. Delivering Library Services to Users: A Case Study of the Sooner Xpress Service at the University of Oklahoma

    ERIC Educational Resources Information Center

    Murphy, Molly; Franklin, Shelly; Raia, Ann

    2007-01-01

    Sooner Xpress service arose out of a need to improve and expand services for library users at the University of Oklahoma. After several years of service for our distance education students, a decision was made to expand those services to include all campus and local users in an effort to streamline retrieval services in the library. Both…

  12. Delivering Library Services to Users: A Case Study of the Sooner Xpress Service at the University of Oklahoma

    ERIC Educational Resources Information Center

    Murphy, Molly; Franklin, Shelly; Raia, Ann

    2007-01-01

    Sooner Xpress service arose out of a need to improve and expand services for library users at the University of Oklahoma. After several years of service for our distance education students, a decision was made to expand those services to include all campus and local users in an effort to streamline retrieval services in the library. Both…

  13. Guidelines for the Management of Professional Associations in the Fields of Archives, Library and Information Work.

    ERIC Educational Resources Information Center

    Bowden, Russell; And Others

    This guide is prepared with the objective of improving the management and efficiency of professional associations in the library, information and documentation, and archive fields. It is hoped that improving their efficiency will contribute to the better development of such services in the Third World in particular and will assist in the…

  14. Libraries for the Blind in the Information Age: Guidelines for Development. IFLA Professional Reports, No. 86

    ERIC Educational Resources Information Center

    Kavanagh, Rosemary, Ed.; Skold, Beatrice Christensen, Ed.

    2005-01-01

    Visually impaired people have the same information needs as sighted people. Just as sighted people might read a newspaper, listen to a CD or download electronic information from the Internet, visually impaired people also want access to relevant information in their chosen accessible format. Developing an efficient library service for…

  15. Health Libraries and Information Services in Tanzania: A Strategic Assessment.

    PubMed

    Haruna, Hussein; Mtoroki, Majaliwa; Gerendasy, Dan D; Detlefsen, Ellen G

    The intention of the Government of Tanzania is to establish more health information resource canters in all health facilities. With this regard, health information science personnel are needed to provide adequate and accurate health information services. However, availability of these personnel remains to be a challenge because of their non-existence. To identify the current status and local impact of health sciences libraries and user perception of these libraries, as a prerequisite to the development of a competence-based curriculum for health information science training in Tanzania. A needs assessment was carried out using a convenience sample of local respondents, including librarians, trainers, academicians, students, health care providers, and patients and families, drawn from national, referral, regional, district hospitals, health training institutions, and universities from both government and nongovernment entities in Tanzania. A focus group approach was used to gather data from respondents. Results from this assessment revealed that health science libraries in Tanzania are faced with the challenges of insufficient infrastructure, old technology, limited facilities and furniture, inadequate and incompetent library staff, lack of health sciences librarians, outdated and insufficient resources, and low knowledge and use of information technologies by library clients. Most respondents would prefer to have both physical and electronic libraries, as well as librarians with specialized health information science skills, to cope with changing nature of the medical field. The findings obtained from this assessment are strong enough to guide the development of a curriculum and training strategy and an operational plan and training packages for health information professionals. The development of a training curriculum for health information science professionals will mean better health information service delivery for Tanzania. Copyright © 2016 Icahn School of

  16. The Off-Campus Library Services Conference Proceedings (7th, San Diego, California, October 25-27, 1995).

    ERIC Educational Resources Information Center

    Jacob, Carol J., Comp.

    This conference proceedings of off-campus library services includes 37 papers covering the following topics: ensuring excellence in distance library services; DePaul University's research consultation service; using videos to promote library service; a virtual academic library project in England; student-centered library instruction off campus;…

  17. A Survey of the Usability of Digital Reference Services on Academic Health Science Library Web Sites

    ERIC Educational Resources Information Center

    Dee, Cheryl; Allen, Maryellen

    2006-01-01

    Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that…

  18. Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.

    ERIC Educational Resources Information Center

    Robbins, Kathryn; Daniels, Kathleen

    2001-01-01

    This preliminary study was designed to benchmark patron perceptions of reference desk services at academic health science libraries, using a standard questionnaire. Responses were compared to determine the library that provided the highest-quality service overall and along five service dimensions. All libraries were rated very favorably, but none…

  19. People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.

    ERIC Educational Resources Information Center

    Montanelli, Dale S., Ed.; Stenstrom, Patricia F., Ed.

    This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…

  20. 75 FR 20596 - Notice of Debarment; Schools and Libraries Universal Service Support Mechanism

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-04-20

    ... COMMISSION Notice of Debarment; Schools and Libraries Universal Service Support Mechanism AGENCY: Federal... Mr. LaDuron from the schools and libraries universal service support mechanism for a period of three.... LaDuron from the schools and libraries universal service support mechanism for a period of...

  1. A Survey of the Usability of Digital Reference Services on Academic Health Science Library Web Sites

    ERIC Educational Resources Information Center

    Dee, Cheryl; Allen, Maryellen

    2006-01-01

    Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that…

  2. People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.

    ERIC Educational Resources Information Center

    Montanelli, Dale S., Ed.; Stenstrom, Patricia F., Ed.

    This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…

  3. 77 FR 24741 - Sunshine Act Meeting; National Museum and Library Services Board

    Federal Register 2010, 2011, 2012, 2013, 2014

    2012-04-25

    ... ARTS AND THE HUMANITIES Sunshine Act Meeting; National Museum and Library Services Board AGENCY: Institute of Museum and Library Services (IMLS), NFAH. ACTION: Notice of meeting. SUMMARY: This notice sets forth the agenda of the forthcoming meeting of the National Museum and Library Services Board....

  4. Development of the research lifecycle model for library services

    PubMed Central

    Vaughan, KTL; Lerner, Rachel C.; McElfresh, Karen R.; Pavlech, Laura; Romito, David; Reeves, Laurie H.; Morris, Erin N.

    2013-01-01

    Question: Can the niche services of individual librarians across multiple libraries be developed into a suite of standard services available to all scientists that support the entire research lifecycle? Setting: Services at a large, research-intensive state university campus are described. Method: Initial data were collected via concept mapping by librarians. Additional data were collected at conferences and meetings through interactive poster presentations. Main Results: Services of interest to scientists for each of the stages in the research lifecycle were developed by the team to reflect the wide range of strengths of team members in aggregate. Conclusion: Input from researchers was the most effective tool for developing the model. A flexible research lifecycle model can be developed to match the needs of different service groups and the skills of different librarians. PMID:24163603

  5. Tribal Library Procedures Manual. TRAILS (Training and Assistance for Indian Library Services), September 10, 1985-January 10, 1987.

    ERIC Educational Resources Information Center

    Patterson, Lotsee

    This manual resulted from a 2-year project to improve, develop, and expand public library and information services to American Indians and Alaska Natives. Designed to serve as a guide for tribal and community librarians who may lack professional training, the manual offers descriptions of library services, procedures, and management issues. An…

  6. IFLA General Conference, 1986. Libraries Serving the General Public Division. Section: Library Services to Multicultural/Multilingual Populations. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations and Institutions, The Hague (Netherlands).

    Papers on library services to multicultural and multilingual populations presented at the 1986 International Federation of Library Associations (IFLA) conference include: (1) "The Use of New Technologies to Foster Literacy among Minorities" (Shmuel Sever, Israel); (2) "Information Services for Culturally Suppressed Groups"…

  7. 75 FR 8139 - Institute of Museum and Library Services; Sunshine Act Meeting of the National Museum and Library...

    Federal Register 2010, 2011, 2012, 2013, 2014

    2010-02-23

    .... Telephone: (202) 653-4676 or E-mail: elyons@imls.gov . SUPPLEMENTARY INFORMATION: The National Museum and Library Services Board is established under the Museum and Library Services Act, 20 U.S.C. 9101 et seq..., DC 20036. Telephone: (202) 653-4676; TDD (202) 653-4614 at least seven (7) days prior to the...

  8. Supporting Individual Library Patrons with Information Technologies: Emerging One-to-One Library Services on the College or University Campus.

    ERIC Educational Resources Information Center

    Keating, John J., III; Hafner, Arthur W.

    2002-01-01

    Describes business techniques for mass marketing, where information technologies are used to target discrete individuals or groups and promote customer interaction. Considers the applicability of business concepts to academic library service, including uniquely identifying patrons, issues of privacy, focusing on the most valuable library services,…

  9. Development of a Strategic Plan for the Harold B. Lee Library: A Model for the Library Public Services.

    ERIC Educational Resources Information Center

    Ostler, Larry

    A study was undertaken to develop a strategic plan for the Information Services Division of the Harold B. Lee Library (HBLL) at Brigham Young University (Utah). A secondary purpose of the study was to produce a model for strategic planning for public service units of academic libraries in Utah. A questionnaire was sent to administrators of member…

  10. Implementing a 3D printing service in a biomedical library.

    PubMed

    Walker, Verma

    2017-01-01

    Three-dimensional (3D) printing is opening new opportunities in biomedicine by enabling creative problem solving, faster prototyping of ideas, advances in tissue engineering, and customized patient solutions. The National Institutes of Health (NIH) Library purchased a Makerbot Replicator 2 3D printer to give scientists a chance to try out this technology. To launch the service, the library offered training, conducted a survey on service model preferences, and tracked usage and class attendance. 3D printing was very popular, with new lab equipment prototypes being the most common model type. Most survey respondents indicated they would use the service again and be willing to pay for models. There was high interest in training for 3D modeling, which has a steep learning curve. 3D printers also require significant care and repairs. NIH scientists are using 3D printing to improve their research, and it is opening new avenues for problem solving in labs. Several scientists found the 3D printer so helpful they bought one for their labs. Having a printer in a central and open location like a library can help scientists, doctors, and students learn how to use this technology in their work.

  11. Implementing a 3D printing service in a biomedical library

    PubMed Central

    Walker, Verma

    2017-01-01

    Three-dimensional (3D) printing is opening new opportunities in biomedicine by enabling creative problem solving, faster prototyping of ideas, advances in tissue engineering, and customized patient solutions. The National Institutes of Health (NIH) Library purchased a Makerbot Replicator 2 3D printer to give scientists a chance to try out this technology. To launch the service, the library offered training, conducted a survey on service model preferences, and tracked usage and class attendance. 3D printing was very popular, with new lab equipment prototypes being the most common model type. Most survey respondents indicated they would use the service again and be willing to pay for models. There was high interest in training for 3D modeling, which has a steep learning curve. 3D printers also require significant care and repairs. NIH scientists are using 3D printing to improve their research, and it is opening new avenues for problem solving in labs. Several scientists found the 3D printer so helpful they bought one for their labs. Having a printer in a central and open location like a library can help scientists, doctors, and students learn how to use this technology in their work. PMID:28096747

  12. USER SERVICES AND EXTENSION SERVICES IN SELECTED SPECIAL LIBRARIES AND INFORMATION CENTERS IN THE UNITED STATES.

    ERIC Educational Resources Information Center

    NONINI, CERISE

    A SURVEY BY QUESTIONNAIRE WAS MADE OF THE PROBLEM OF USER SERVICES AND EXTENSION SERVICES USED IN THE DISSEMINATION OF MATERIALS AND INFORMATION TO A SELECTED NUMBER OF INDUSTRIAL LIBRARIES. THE SURVEY RESULTED IN DATA CONCERNING STAFF SIZE, PROFESSIONAL-TO-CLERICAL RATIO, SIZE OF BOOK, DOCUMENT, PERIODICAL AND MICROFORM COLLECTIONS, LIBRARY…

  13. The Shape of Services To Come: Values-Based Reference Service for the Largely Digital Library.

    ERIC Educational Resources Information Center

    Ferguson, Chris D.; Bunge, Charles A.

    1997-01-01

    Argues that while academic libraries should integrate technology, maintain holistic computing environments, deliver core services through networks, make technology work for everyone not just the technologically adroit, and collaborate across administrative lines, reference services should retain traditional values such as equity of access,…

  14. USER SERVICES AND EXTENSION SERVICES IN SELECTED SPECIAL LIBRARIES AND INFORMATION CENTERS IN THE UNITED STATES.

    ERIC Educational Resources Information Center

    NONINI, CERISE

    A SURVEY BY QUESTIONNAIRE WAS MADE OF THE PROBLEM OF USER SERVICES AND EXTENSION SERVICES USED IN THE DISSEMINATION OF MATERIALS AND INFORMATION TO A SELECTED NUMBER OF INDUSTRIAL LIBRARIES. THE SURVEY RESULTED IN DATA CONCERNING STAFF SIZE, PROFESSIONAL-TO-CLERICAL RATIO, SIZE OF BOOK, DOCUMENT, PERIODICAL AND MICROFORM COLLECTIONS, LIBRARY…

  15. The Shape of Services To Come: Values-Based Reference Service for the Largely Digital Library.

    ERIC Educational Resources Information Center

    Ferguson, Chris D.; Bunge, Charles A.

    1997-01-01

    Argues that while academic libraries should integrate technology, maintain holistic computing environments, deliver core services through networks, make technology work for everyone not just the technologically adroit, and collaborate across administrative lines, reference services should retain traditional values such as equity of access,…

  16. Outsourcing of Corporate Information Services: Implications for Redesigning Corporate Library Services.

    ERIC Educational Resources Information Center

    Agada, John

    1996-01-01

    Examines the trend in outsourcing information services and suggests it threatens the survival of corporate libraries. Topics include changes in the competitive corporate environment; characteristics of outsourceable services; managing change; redesigning the corporate librarian's role; and implications for redesigning corporate information…

  17. Reference Service to Meet Community Needs; A Survey of the Reference Resources and Services of the Metropolitan Cooperative Library System.

    ERIC Educational Resources Information Center

    Preston, Katharine Harris

    The Metropolitan Cooperative Library System in California is a group of 17 autonomous community libraries which have joined together to provide better services to their patrons. This survey of the reference resources and services of the system was conducted by personal interviews at each of the member libraries. The focus is upon reader oriented…

  18. IFLA General Conference, 1987. Division of Libraries Serving the General Public. Libraries Serving Disadvantaged Persons Section. Library Services to Multicultural Populations Section. Papers.

    ERIC Educational Resources Information Center

    International Federation of Library Associations, The Hague (Netherlands).

    Eleven of the 15 papers in this collection discuss library services for disadvantaged persons; the remaining four papers are concerned with services to multicultural populations. The papers from the Section of Libraries Serving Disadvantaged Persons appear first in this list: (1) "The Development and Future of Easy Readers for Adults in the UK"…

  19. Best Practice No 177: Best practice guideline: writing a business case for service development in pathology.

    PubMed

    Galloway, M J

    2004-04-01

    This guideline reviews the introduction and development of business planning in the National Health Service. A guideline for writing a business case for service development that would form part of a pathology business plan has been developed. This guideline outlines six steps that are required in the preparation of a business case. The format of the guideline has been developed largely from other national guidelines that have been published for the development of capital projects. In view of the publication of these guidelines, the scope of this guideline excludes business cases for information, management, and technology projects and large capital projects.

  20. Mobile Library Guidelines. IFLA Professional Report No. 28 [and] Lineamientos sobre Bibliotecas Moviles. Informes Professionales de IFLA: 30.

    ERIC Educational Resources Information Center

    Pestell, Robert

    This publication provides the latest information available on the equipment and operation of mobile libraries operating out of road vehicles. The guide provides details on the establishment of mobile library services, financing, vehicles, furniture and equipment, staffing, collections, service base, and publicity. Some generalizations with regard…

  1. Mobile Library Guidelines. IFLA Professional Report No. 28 [and] Lineamientos sobre Bibliotecas Moviles. Informes Professionales de IFLA: 30.

    ERIC Educational Resources Information Center

    Pestell, Robert

    This publication provides the latest information available on the equipment and operation of mobile libraries operating out of road vehicles. The guide provides details on the establishment of mobile library services, financing, vehicles, furniture and equipment, staffing, collections, service base, and publicity. Some generalizations with regard…

  2. Evaluating the uptake of Canada's new physical activity and sedentary behavior guidelines on service organizations' websites.

    PubMed

    Gainforth, Heather L; Berry, Tanya; Faulkner, Guy; Rhodes, Ryan E; Spence, John C; Tremblay, Mark S; Latimer-Cheung, Amy E

    2013-06-01

    New evidence-based physical activity and sedentary behavior guidelines for Canadians were launched in 2011. As a consequence, service organizations that promote physical activity directly to the public needed to change their promotion materials to reflect the new guidelines. Little is known about the rate at which service organizations adopt and integrate new evidence-based guidelines and determinants of guideline adoption. In this natural observational study, we evaluated the rate of online adoption of the new guidelines among key service organizations that promote physical activity and examined participation in a booster webinar as a supplemental dissemination strategy. One hundred fifty nine service organization websites were coded by one of six raters prior to the release of the new guidelines as well as at 3, 6, and 9 months after the release. Online adoption of the guidelines increased during the coding period with 51 % of organizations posting the guidelines or related information on their websites. Organizations' engagement in a webinar was associated with their adoption of the guidelines. The release of new Canadian Physical Activity and Sedentary Behaviour Guidelines led to increased guideline adoption on service organizations' websites. However, adoption was not universal. In order for the uptake of the new guidelines to be successful, further efforts need to be taken to ensure that service organizations present physical activity guidelines on their websites. Comprehensive, active dissemination strategies tailored to address organizational barriers are needed to ensure online guideline adoption.

  3. Celebrating a Century of Service to Children: A History of Children's Services at the Champaign Public Library, 1899-1999.

    ERIC Educational Resources Information Center

    Fathauer, Elizabeth; Rogalla, Mike

    2000-01-01

    Describes the development of children's services at the Champaign Public Library. Highlights include the first physically separate space for children; collaboration with students from the University of Illinois library school; and growth in the collection and in programs. (LRW)

  4. Fast Facts: Recent Statistics from the Library Research Service, Numbers 256-265. February - November, 2008

    ERIC Educational Resources Information Center

    Online Submission, 2008

    2008-01-01

    Issues 256 through 265 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2008 include computer usage by public library patrons, Colorado summer reading programs, children's' use of public libraries, and the…

  5. Health sciences libraries in Kuwait: a study of their resources, facilities, and services

    PubMed Central

    Al-Ansari, Husain A.; Al-Enezi, Sana

    2001-01-01

    The purpose of this study was to examine the current status of health sciences libraries in Kuwait in terms of their staff, collections, facilities, use of information technology, information services, and cooperation. Seventeen libraries participated in the study. Results show that the majority of health sciences libraries were established during the 1980s. Their collections are relatively small. The majority of their staff is nonprofessional. The majority of libraries provide only basic information services. Cooperation among libraries is limited. Survey results also indicate that a significant number of health sciences libraries are not automated. Some recommendations for the improvement of existing resources, facilities, and services are made. PMID:11465688

  6. Computerized Library and Information Network Contracts. Proposed Guidelines and Definitions. Canadian Network Papers Number 8 = Les Contrats de Reseaux de Bibliotheques et d'Information Telematiques. Principes Directeurs et Definitions Proposes. Documents sur les Reseaux Canadiens Numero 8.

    ERIC Educational Resources Information Center

    Ahluwalia, Rajesh; Duchesne, Roddy

    Based on a directive from the National Advisory Board of Canada, this paper provides a set of definitions and guidelines which Canadian libraries may choose to use in negotiating their contracts with database suppliers, vendors, and other information and bibliographic services. The report is intended to: (1) provide a basis for understanding and…

  7. Computerized Library and Information Network Contracts. Proposed Guidelines and Definitions. Canadian Network Papers Number 8 = Les Contrats de Reseaux de Bibliotheques et d'Information Telematiques. Principes Directeurs et Definitions Proposes. Documents sur les Reseaux Canadiens Numero 8.

    ERIC Educational Resources Information Center

    Ahluwalia, Rajesh; Duchesne, Roddy

    Based on a directive from the National Advisory Board of Canada, this paper provides a set of definitions and guidelines which Canadian libraries may choose to use in negotiating their contracts with database suppliers, vendors, and other information and bibliographic services. The report is intended to: (1) provide a basis for understanding and…

  8. Developing library bioinformatics services in context: the Purdue University Libraries bioinformationist program

    PubMed Central

    Rein, Diane C.

    2006-01-01

    Setting: Purdue University is a major agricultural, engineering, biomedical, and applied life science research institution with an increasing focus on bioinformatics research that spans multiple disciplines and campus academic units. The Purdue University Libraries (PUL) hired a molecular biosciences specialist to discover, engage, and support bioinformatics needs across the campus. Program Components: After an extended period of information needs assessment and environmental scanning, the specialist developed a week of focused bioinformatics instruction (Bioinformatics Week) to launch system-wide, library-based bioinformatics services. Evaluation Mechanisms: The specialist employed a two-tiered approach to assess user information requirements and expectations. The first phase involved careful observation and collection of information needs in-context throughout the campus, attending laboratory meetings, interviewing department chairs and individual researchers, and engaging in strategic planning efforts. Based on the information gathered during the integration phase, several survey instruments were developed to facilitate more critical user assessment and the recovery of quantifiable data prior to planning. Next Steps/Future Directions: Given information gathered while working with clients and through formal needs assessments, as well as the success of instructional approaches used in Bioinformatics Week, the specialist is developing bioinformatics support services for the Purdue community. The specialist is also engaged in training PUL faculty librarians in bioinformatics to provide a sustaining culture of library-based bioinformatics support and understanding of Purdue's bioinformatics-related decision and policy making. PMID:16888666

  9. Developing library bioinformatics services in context: the Purdue University Libraries bioinformationist program.

    PubMed

    Rein, Diane C

    2006-07-01

    Purdue University is a major agricultural, engineering, biomedical, and applied life science research institution with an increasing focus on bioinformatics research that spans multiple disciplines and campus academic units. The Purdue University Libraries (PUL) hired a molecular biosciences specialist to discover, engage, and support bioinformatics needs across the campus. After an extended period of information needs assessment and environmental scanning, the specialist developed a week of focused bioinformatics instruction (Bioinformatics Week) to launch system-wide, library-based bioinformatics services. The specialist employed a two-tiered approach to assess user information requirements and expectations. The first phase involved careful observation and collection of information needs in-context throughout the campus, attending laboratory meetings, interviewing department chairs and individual researchers, and engaging in strategic planning efforts. Based on the information gathered during the integration phase, several survey instruments were developed to facilitate more critical user assessment and the recovery of quantifiable data prior to planning. Given information gathered while working with clients and through formal needs assessments, as well as the success of instructional approaches used in Bioinformatics Week, the specialist is developing bioinformatics support services for the Purdue community. The specialist is also engaged in training PUL faculty librarians in bioinformatics to provide a sustaining culture of library-based bioinformatics support and understanding of Purdue's bioinformatics-related decision and policy making.

  10. The New York State Program for the Conservation and Preservation of Library Research Materials. Conservation Environment Guidelines for Libraries and Archives.

    ERIC Educational Resources Information Center

    Lull, William P.; Banks, Paul N.

    These guidelines are intended to orient the library/archives professional in New York to the common issues, language, pitfalls, and opportunities involved in dealing with the built environment and its impact on the conservation and preservation of a valuable collection. Although developed for the climate typical in New York State, many aspects…

  11. Mississippi's Annual Descriptive Report; Fiscal 1973, Under the Library Services and Construction Act.

    ERIC Educational Resources Information Center

    Mississippi Library Commission, Jackson.

    This report by the Mississippi Library Commission (MLC) describes its organization and activities and also library developments in Mississippi under the Library Services and Construction Act for the fiscal year 1973. The long range goals are listed as well as the resources development and services which the MLC has undertaken. The recent staff…

  12. National Library Service for the Blind and Physically Handicapped. Working Paper.

    ERIC Educational Resources Information Center

    Battelle Memorial Inst., Columbus, OH. Columbus Labs.

    Based on observations made at the National Library Service for the Blind and Physically Handicapped (NLS) on September 8, 9, and 10, 1982 and on documents supplied by NLS, this report compares standards published in the 1979 document entitled "Standards of Service for the Library of Congress Network of Libraries for the Blind and Physically…

  13. The Nigerian Institute of International Affairs Library: Its Resources and Services.

    ERIC Educational Resources Information Center

    Obasi, John U.

    1983-01-01

    Describes the institute library's social science collections, periodicals, user services (bibliographic, photocopy, press library, documentation, and translation) and offers recommendations for improvements in library service, collection development, and future programs. Objectives of the institute and role of foreign policy are noted. Eleven…

  14. Activity-Based Costing in User Services of an Academic Library.

    ERIC Educational Resources Information Center

    Ellis-Newman, Jennifer

    2003-01-01

    The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

  15. Majority of States Report Decline in Support for Library Services. Research Brief Number 3

    ERIC Educational Resources Information Center

    Henderson, Everett; Lonergan, James

    2011-01-01

    For over a half a century, State Library Administrative Agencies (SLAAs) have played a key role in the development and delivery of library services in the United States. While the organization and responsibilities of these agencies vary from state to state, they have two things in common: state-level planning for library services and…

  16. Library Services and Construction Act (LSCA). South Carolina State-Administration Annual Program, 1992-1993.

    ERIC Educational Resources Information Center

    South Carolina State Library, Columbia.

    Supporting documentation for the grant and use of Federal Library Services and Construction Act (LSCA) funds in South Carolina is presented in this annual program. Under Title I, Library Services, the bulk of the grant money is planned for the following projects: (1) general administration (Project I-A); (2) library interpretation (Project I-B);…

  17. Activity-Based Costing in User Services of an Academic Library.

    ERIC Educational Resources Information Center

    Ellis-Newman, Jennifer

    2003-01-01

    The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

  18. National Library Service for the Blind and Physically Handicapped. Working Paper.

    ERIC Educational Resources Information Center

    Battelle Memorial Inst., Columbus, OH. Columbus Labs.

    Based on observations made at the National Library Service for the Blind and Physically Handicapped (NLS) on September 8, 9, and 10, 1982 and on documents supplied by NLS, this report compares standards published in the 1979 document entitled "Standards of Service for the Library of Congress Network of Libraries for the Blind and Physically…

  19. The Case for Home-Grown, Sustainable, Next Generation Library Services

    ERIC Educational Resources Information Center

    Haefele, Chad

    2011-01-01

    While libraries offer next generation public services such as mobile access and e-books, these services are often neither home-grown nor sustainable. Libraries have a history of lending and services built on a simple model: they purchase an item and then provide it to the community. Unfortunately, the latest generation of services offered by…

  20. Self-Service Charge Systems: Current Technological Applications and Their Implications for the Future Library.

    ERIC Educational Resources Information Center

    Mardikian, Jackie

    1995-01-01

    Discusses a possible shift to self-service check-out systems for academic library patrons. Provides an annotated bibliography of 51 items that discuss the impact of self-service technology on the quality of service and customer satisfaction in libraries, service sectors, banking, and the vending industry. (LRW)