Moving from Control to Culture in Higher Education Quality

NASA Astrophysics Data System (ADS)

Ehlers, Ulf-Daniel

In this article, it is argued that quality development in higher education needs to go beyond the implementation of rules and processes for quality management purposes to improve the educational quality. Quality development has to rather focus on promoting a quality culture, which enables individual actors to continuously improve their profession. While this understanding of quality as part of the organizational culture gains more importance, there is still a lack of fundamental research and conceptual understanding of the phenomenon in itself. This article aims to lay the foundations for a comprehensive understanding of quality culture in organizations focusing on higher education. For this purpose, the state of the art in research on organizational culture is discussed and a model of quality culture is presented.

Strategy and Quality Maps in Higher Education

ERIC Educational Resources Information Center

Kettunen, Juha

2011-01-01

The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new…

Continuous Improvement and Quality: Implications for Higher Education.

ERIC Educational Resources Information Center

Satterlee, Brian

This paper reviews the literature pertaining to Total Quality Management (TQM) and its application in educational settings, especially at institutions of higher education. The review is organized into the following topical areas: the concept of "quality" (usually involving customer satisfaction, executive-level leadership, and employee…

Quality Control in Higher Education.

ERIC Educational Resources Information Center

Hogarth, Charles P.

The status of quality control in U.S. higher education is discussed with an overview of the functions and structure of public and private colleges and universities. The book is divided into seven chapters: (1) outside controls (accrediting groups, governmental groups and other groups); (2) structure (board of control, president, organization); (3)…

Embedding Quality: The Challenges for Higher Education

ERIC Educational Resources Information Center

Lomas, Laurie

2004-01-01

This paper reviews recent research, literature and the views of a small sample of senior managers and academics in English higher education institutions on the challenges associated with embedding quality. When implemented by a university, quality enhancement models such as total quality management and the European Foundation for Quality…

Student satisfaction as an element of education quality monitoring in innovative higher education institution

NASA Astrophysics Data System (ADS)

Razinkina, Elena; Pankova, Ludmila; Trostinskaya, Irina; Pozdeeva, Elena; Evseeva, Lidiya; Tanova, Anna

2018-03-01

Topicality of the research is confirmed by increasing student involvement into the educational process, when not only the academic staff and administration participate in the improvement of higher education institution's activity, but also education customers - students. This adds a new dimension to the issue of monitoring education quality and student satisfaction with higher education. This issue echoes the ideas of M. Weber about the relationship between such components as cognitive motivation, personal development and student satisfaction with higher education. Besides, it is essential to focus on the approach of R. Barnet to defining the quality of education with the emphasis on a priority of development of an educational institution as the system that meets customers' needs. Monitoring student satisfaction with education quality has become an integral part of the educational process not only in a number of European universities, which have used this monitoring for decades, but also in Russian universities, which are interested in education quality improvement. Leading universities in Russia, including Peter the Great St. Petersburg Polytechnic University, are implementing policies targeted at increasing student satisfaction with higher education quality. Education quality monitoring as a key element in the system of providing feedback to students contributes greatly to this process.

Reclaiming Quality in Higher Education: A Human Factor Approach

ERIC Educational Resources Information Center

Cheng, Ming

2017-01-01

Interest in quality is well established within higher education. This paper will critically review the most commonly used definitions of quality: fitness for purpose and value for money. It will point out that these two definitions are important but they ignore the emancipatory power of higher education and the development needs of academics and…

The Academic Quality Handbook: Enhancing Higher Education in Universities and Further Education Colleges.

ERIC Educational Resources Information Center

McGhee, Patrick

This book is intended as an introduction to the management of quality assurance and enhancement in higher education, particularly in England. The text focuses on the relationship between institutional quality assurance and the auditing authority of the British Quality Assurance Agency for Higher Education. The chapters of part 1, "The Quality…

Quality Assurance in Australian Higher Education: Historical and Future Development

ERIC Educational Resources Information Center

Shah, Mahsood; Nair, Sid; Wilson, Mark

2011-01-01

Higher education policies related to quality assurance are implemented in many countries. The purposes of such policies are to ensure the provision for high-quality education, university accountability and transparency in the use of public funding and meeting the needs of the diverse stakeholders. The current Australian Higher Education Quality…

Quality Improvement in Virtual Higher Education: A Grounded Theory Approach

ERIC Educational Resources Information Center

Mahdiuon, Rouhollah; Masoumi, Davoud; Farasatkhah, Maghsoud

2017-01-01

The article aims to explore the attributes of quality and quality improvement including the process and specific actions associated with these attributes--that contribute enhancing quality in Iranian Virtual Higher Education (VHE) institutions. A total of 16 interviews were conducted with experts and key actors in Iranian virtual higher education.…

Budget Reform to Improve Higher Education Quality.

ERIC Educational Resources Information Center

Folger, John

A national project designed to examine issues of budget reform and quality improvement in higher education is described. The focus is state-level budget practices and their impact on institutions. Most of the funding for quality improvement has been categorical: a small percent of the budget is set aside to achieve particular quality or…

Programme Evaluation: Maintaining Quality in Higher Education

ERIC Educational Resources Information Center

Loots, A.

2008-01-01

The evaluation of educational or social programmes is paramount for establishing success or impact in higher education. Evaluation questions about programme goals (e.g. better performance of first-year students) or about the quality of programme strategies (design and implementation) and effectiveness of delivery (coordinator inputs and…

Strategies for Maintaining Quality in Distance Higher Education

ERIC Educational Resources Information Center

Malik, Sufiana Khatoon

2015-01-01

The current paper was produced with the purpose of suggesting strategies for bringing quality in distance education programs at higher education level. In recent times distance education is becoming an indispensable part of education system globally. Every institution is trying to offer their educational course through general as well through…

Factors Influencing Assessment Quality in Higher Vocational Education

ERIC Educational Resources Information Center

Baartman, Liesbeth; Gulikers, Judith; Dijkstra, Asha

2013-01-01

The development of assessments that are fit to assess professional competence in higher vocational education requires a reconsideration of assessment methods, quality criteria and (self)evaluation. This article examines the self-evaluations of nine courses of a large higher vocational education institute. Per course, 4-11 teachers and 3-10…

The quality movement in higher education in the United States.

PubMed

Buchanan, H S

1995-09-01

Continuous quality improvement (CQI), often implemented as part of an integrated management system called total quality management (TQM), has been institutionalized within many manufacturing, military and service organizations in the USA as a response to declining market share, low productivity and customer complaints about poor quality. Signs and symptoms suggest that higher education has similar problems which are systematic and relate to the quality ot higher education, financing, facilities, curriculum and graduates. In the 1990S, the quality movement has begun to spread to the field of education as a means of diagnosing and treating the problems widely recognized as residing in US educational institutions, especially in colleges and universities. Many business leaders and authors believe that 'quality is the most important strategic issue facing top management in the 1990s'. This belief arises partly due to the fact that managers are beginning to understand the relationship between healthy, high quality organizations and healthy profits. This article traces the recent US quality movement from its roots in manufacturing and the military, its adoption by service institutions, and its more recent application by higher education institutions.

A Conceptual Analysis of Quality in Quality Function Deployment-Based Contexts of Higher Education

ERIC Educational Resources Information Center

Matorera, Douglas

2015-01-01

The purpose of this paper is to assess and evaluate how higher education institutions (HEIs) using Quality Function Deployment draw out the relevancy and potential of the model in shaping their concept of "Quality" and how that Quality can be assured in higher education institutions' (HEIs') programmes. An intensive literature review was…

Exploring the Notion of Quality in Quality Higher Education Assessment in a Collaborative Future

ERIC Educational Resources Information Center

Maguire, Kate; Gibbs, Paul

2013-01-01

The purpose of this article is to contribute to the debate on the notion of quality in higher education with particular focus on "objectifying through articulation" the assessment of quality by professional experts. The article gives an overview of the differentiations of quality as used in higher education. It explores a substantial…

Questions of Quality: in Europe and Beyond. Higher Education Report No. 1.

ERIC Educational Resources Information Center

Brennan, John; van Vught, Frans

These two papers look at international aspects of quality in higher education from contrasting perspectives. The first paper, "Higher Education Quality: A European Dimension" by John Brennan asks whether there is a distinctive European dimension to quality in higher education and, if so, what are its implications for British institutions…

Quality Systems and ISO 9000 in Higher Education.

ERIC Educational Resources Information Center

Lundquist, Robert

1997-01-01

Examines quality assurance systems in higher education in general and of ISO 9000, a set of international quality standards, in particular. Reports on a survey of 23 institutions worldwide concerning implementation of quality systems and application of the ISO 9000 standards. Concludes that while institutions have found the quality assurance…

Service Quality in Higher Education Using an Enhanced SERVQUAL Approach

ERIC Educational Resources Information Center

Tan, Kay C.; Kek, Sei W.

2004-01-01

Customer service and quality are driving forces in the business community. As higher educational institutions tussle for competitive advantage and high service quality, the evaluation of educational service quality is essential to provide motivation for and to give feedback on the effectiveness of educational plans and implementation. This…

Mediatizing Higher Education Policies: Discourses about Quality Education in the Media

ERIC Educational Resources Information Center

Cabalin, Cristian

2015-01-01

This article presents a critical-political discourse analysis of the media debate over quality assurance in higher education, which occurred in Chile after the 2011 student movement. Students criticized the privatization of higher education and the multiple flaws of this sector, which included corruption scandals during the process of quality…

Integrated Quality Enhancement and Review of Higher Education in Further Education Colleges

ERIC Educational Resources Information Center

Davies, Philip; Simmons, Jonathan

2012-01-01

Integrated Quality Enhancement and Review (IQER) was introduced as quality assurance designed specifically for Higher Education (HE) in Further Education Colleges (FEC) in 2008. Following a historical account of the quality assurance systems applied to HE in FECs prior to this date, we analyse the first 64 IQER Summative Review reports produced…

Unravelling Quality Culture in Higher Education: A Realist Review

ERIC Educational Resources Information Center

Bendermacher, G. W. G.; oude Egbrink, M. G. A.; Wolfhagen, I. H. A. P.; Dolmans, D. H. J. M.

2017-01-01

There is a growing belief that higher education institutions should nurture a "quality culture" in which structural/managerial and cultural/psychological elements act in synergy to continuously improve education. Notwithstanding the positive connotation of the "quality culture" concept, its exact configuration remains subject…

Student Perspectives on Quality in Higher Education

ERIC Educational Resources Information Center

Jungblut, Jens; Vukasovic, Martina; Stensaker, Bjørn

2015-01-01

The study provides an insight into student perspectives on quality in higher education, using Harvey and Green conceptualizations as the point of departure, and exploring the linkages between the views on quality, the developments of the Bologna Process and related national reforms, as well as students' motivation for and expectations from higher…

Quality Tools for Professional Higher Education Review and Improvement. PHExcel Report

ERIC Educational Resources Information Center

Jørgensen, Malene Dahl; Sparre Kristensen, Regitze; Wimpf, Alexandre; Delplace, Stefan

2014-01-01

The report is the project's first outcome, and provides an overview of quality tools, quality models and quality labels, currently in use in (professional) higher education. It is followed by a gap analysis as regards the Standards and Guidelines for quality assurance in the European Higher Education Area (ESG), and the identified characteristics…

Nullifying Quality: The Marketisation of Higher Education

ERIC Educational Resources Information Center

Bendixen, Carsten; Jacobsen, Jens Christian

2017-01-01

The increasing dominance of educational markets means that quality of higher education has the character of open signifiers of periodic occurrence, embedded institutionally as ways of consensual communication on how to go on as smoothly as possible. This promotes the growth of context dependent and local interpretations of how to meet in agreement…

Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes

ERIC Educational Resources Information Center

Rama, Kondapalli, Ed.; Hope, Andrea, Ed.

2009-01-01

The Commonwealth of Learning is proud to partner with the Sri Lankan Ministry of Higher Education and UNESCO to produce this "Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes". The Toolkit has been prepared with three features. First, it is a generic document on quality assurance, complete with a…

International Perspectives on Quality in Higher Education (Oxford, England, July 30-August 5, 2000). EPI Monograph Series on Higher Education.

ERIC Educational Resources Information Center

Janosik, Steven M., Ed.; Creamer, Don G., Ed.; Alexander, M. David, Ed.

This monograph contains the invited papers of the major speakers at the Educational Policy Institute's Invitational Conference on Quality in Higher Education held at Oxford University, summer 2000. The purpose of the conference was to discuss how quality is being defined and measured in the context of higher education. The papers are: (1) "Quality…

Higher Education Quality Assessment in China: An Impact Study

ERIC Educational Resources Information Center

Liu, Shuiyun

2015-01-01

This research analyses an external higher education quality assessment scheme in China, namely, the Quality Assessment of Undergraduate Education (QAUE) scheme. Case studies were conducted in three Chinese universities with different statuses. Analysis shows that the evaluated institutions responded to the external requirements of the QAUE…

Opportunity or Exploitation? Women and Quality Assurance in Higher Education

ERIC Educational Resources Information Center

Morley, Louise

2005-01-01

Based on interviews with 18 UK women academics and managers on quality and power in higher education, this article interrogates the impact of quality assurance discourses and practices on women in higher education. Micro-level analysis of the effects of audit and the evaluative state seem to suggest that hegemonic masculinities and gendered power…

Quality Development in Higher Education to Meet the Future Needs of Arkansas. Report of the Quality Higher Education Study Committee.

ERIC Educational Resources Information Center

Arkansas State Dept. of Higher Education, Little Rock.

A report of the Quality Higher Education Study Committee on state-supported institutions in Arkansas is presented, including 43 recommendations. Attention is directed to: economic characteristics in the state (business indicators, population and growth, personal and family income); social characteristics in the state (education levels, illiteracy,…

The Effect of Institutional Leadership on Quality of Higher Education Provision

ERIC Educational Resources Information Center

Garwe, Evelyn Chiyevo

2014-01-01

The study was carried out with the aim of examining the effect of institutional leadership on the quality of educational provision in higher education institutions in Zimbabwe. The study analysed the indicators determining provision of quality higher education in state and private universities and how they are influenced by institutional…

Quality Assurance in Turkish Higher Education

ERIC Educational Resources Information Center

Bugday Ince, Sehriban; Gounko, Tatiana

2014-01-01

The implementation of quality assurance (QA) is one of the most challenging reform areas for Turkey due to the unique organization of its higher education system. This paper explores the development of QA systems in Turkish universities. Using a qualitative case study approach, the authors examine how Turkey accomplishes the goal of implementing…

Quality in Higher Education: The Need for Feedback from Students

ERIC Educational Resources Information Center

Okogbaa, Veronica

2016-01-01

Students in higher institutions are part and parcel of the system, thus their opinions should count in decision making concerning the quality of the education they are receiving. This study set out to examine from literature the place of feedback from students and its possible relevance in decision making on quality issues in higher education.…

Quality Assurance in Higher Education: Proposals for Consultation.

ERIC Educational Resources Information Center

Higher Education Funding Council for England, Bristol.

This document sets out for consultation proposals for a revised method for quality assurance of teaching and learning in higher education. The proposals cover: (1) the objectives and principles of quality assurance; (2) an approach to quality assurance based on external audit principles; (3) the collection and publication of information; (4)…

Meeting the Challenge: Quality Systems in Private Higher Education in Kuwait

ERIC Educational Resources Information Center

Al-Atiqi, Imad M.; Alharbi, Lafi M.

2009-01-01

In Kuwait, as in other rapidly-developing higher education systems, one major area of concern is ensuring the quality of education offered by private providers. This paper briefly reviews the history of the development of higher education in Kuwait since its inception in 1936. It considers various quality systems currently in place in other…

The Need for Context-Sensitive Measures of Educational Quality in Transnational Higher Education

ERIC Educational Resources Information Center

Pyvis, David

2011-01-01

This paper argues that the current approach to educational quality formation in transnational higher education promotes educational imperialism, and that guidelines and practices should be altered to embrace context-sensitive measures of quality. The claims are sustained by findings from a study that investigated how academics understood and…

Reinterpreting Higher Education Quality in Response to Policies of Mass Education: The Australian Experience

ERIC Educational Resources Information Center

Pitman, Tim

2014-01-01

This article explores the relationship between mass education, higher education quality and policy development in Australia in the period 2008-2014, during which access to higher education was significantly increased. Over this time, which included a change of national government, the discursive relationship between mass higher education and…

Guiding and Modelling Quality Improvement in Higher Education Institutions

ERIC Educational Resources Information Center

Little, Daniel

2015-01-01

The article considers the process of creating quality improvement in higher education institutions from the point of view of current organisational theory and social-science modelling techniques. The author considers the higher education institution as a functioning complex of rules, norms and other organisational features and reviews the social…

The Massification of Higher Education in the UK: Aspects of Service Quality

ERIC Educational Resources Information Center

Giannakis, Mihalis; Bullivant, Nicola

2016-01-01

This article explores several aspects of service quality for the provision of higher education. Alongside the trend of the massification of higher education over the past two decades, higher education institutions are required to review quality across a range of outputs, besides teaching and learning. The study was undertaken within the…

From Quality Assurance to Quality Enhancement in the European Higher Education Area

ERIC Educational Resources Information Center

Gvaramadze, Irakli

2008-01-01

This article focuses on recent trends in quality assurance initiatives, analyses how the European Higher Education Area promotes quality enhancement mechanisms and their implications for quality cultures in universities. It presents and discusses two approaches towards quality enhancement both at the institutional and programme level: 1. Quality…

Knowing Your "Lemons": Quality Uncertainty in UK Higher Education

ERIC Educational Resources Information Center

Cooper, Paul

2007-01-01

In the UK and elsewhere, higher education is increasingly and controversially being construed, especially within political discourse, as a marketised commodity service to paying customers. Notions of quality, broadly construed, will be of central significance in the development of new markets in higher education in the UK and beyond. Drawing upon…

Perceptions of Higher Education Quality at Three Universities in Vietnam

ERIC Educational Resources Information Center

Pham, Huong Thi; Starkey, Louise

2016-01-01

Purpose: Vietnam is experiencing rapid expansion in the provision of higher education that requires quality assurance appropriate for the Vietnamese-centralised Confucian cultural context. This paper aims to examine the concept of quality from the perspectives of academic leaders, quality assurance members and academics at three higher education…

Investigating Relationships among Quality Dimensions in Higher Education

ERIC Educational Resources Information Center

Ardi, Romadhani; Hidayatno, Akhmad; Zagloel, Teuku Yuri M.

2012-01-01

Purpose: This study aims to assess the relationships among quality dimensions in higher education (HE) and to determine the effect of each quality dimension on students' satisfaction. Design/methodology/approach: A questionnaire was developed and distributed to 270 final year students of an engineering faculty in an Indonesian state university.…

Does Accelerating Access to Higher Education Lower Its Quality? The Australian Experience

ERIC Educational Resources Information Center

Pitman, Tim; Koshy, Paul; Phillimore, John

2015-01-01

In the pursuit of mass higher education, fears are often expressed that the quality of higher education suffers as access is increased. This quantitative study considers three proxies of educational quality: (1) prior academic achievement of the student, (2) attrition and retention rates and (3) progression rates, to establish whether educational…

Comparing Alternative Instruments to Measure Service Quality in Higher Education

ERIC Educational Resources Information Center

Brochado, Ana

2009-01-01

Purpose: The purpose of this paper is to examine the performance of five alternative measures of service quality in the high education sector--service quality (SERVQUAL), importance-weighted SERVQUAL, service performance (SERVPERF), importance-weighted SERVPERF, and higher education performance (HEdPERF). Design/methodology/approach: Data were…

Students' Perceptions of Higher Education Quality at Notre Dame University-Louaize in Lebanon

ERIC Educational Resources Information Center

Saad, Nada

2013-01-01

Understanding how students perceive quality of education and identifying the most important quality factors from their perspectives represent a first stage for quality improvement and customer satisfaction in higher education. The purpose of this project was to investigate how higher education students in Lebanon perceived the concept of quality…

Leadership in Distance Education: Qualities and Qualifications Sought by Higher Education Institutions

ERIC Educational Resources Information Center

Nworie, John; Haughton, Noela; Oprandi, Stephanie

2012-01-01

This article presents the results of an investigation into the qualities and qualifications sought in distance education leaders by institutions of higher education in the United States. The researchers examined 191 distance education leadership position announcements posted by online sources between 1997 and 2010. Content analysis of these…

Regulatory Intermediation and Quality Assurance in Higher Education: The Case of the Auditors

ERIC Educational Resources Information Center

King, Roger; Griffiths, Paul; Williams, Ruth

2007-01-01

The paper takes the external quality assurance of English universities and colleges as an example of regulation in higher education as undertaken by the Quality Assurance Agency (QAA). Regulatory scholarship generally has been largely disinterested in higher education and the paper applies a "regulatory lens" to higher education quality…

Implications of the South African Constitution on Quality Assurance in Higher Education

ERIC Educational Resources Information Center

Mammen, K. John

2006-01-01

The article addresses the concept of quality assurance (QA) and its relation to quality in higher education which itself is a component of total quality management. It then examines the regulatory policies for higher education followed by the meaning of the concept of democracy in the South African Constitution and its impact and implications on…

The Operation Mechanisms of External Quality Assurance Frameworks of Foreign Higher Education and Implications for Graduate Education

ERIC Educational Resources Information Center

Lin, Mengquan; Chang, Kai; Gong, Le

2016-01-01

The higher education quality evaluation and assurance frameworks and their operating mechanisms of countries such as the United Kingdom, France, and the United States show that higher education systems, traditional culture, and social background all impact quality assurance operating mechanisms. A model analysis of these higher education quality…

Higher Education in the Mediterranean: Managing Change and Ensuring Quality.

ERIC Educational Resources Information Center

Sultana, Ronald G.

1997-01-01

Provides an overview of the key themes raised at the November 1996 Malta conference concerning the quality of higher education in the Mediterranean, including international networking in education as well as managing change and quality assurance. It synthesizes the main contributions made by the presenters and identifies several transversal themes…

Quality Management in Higher Education: Towards a Better Understanding of an Emerging Field

ERIC Educational Resources Information Center

Pratasavitskaya, Halina; Stensaker, Bjorn

2010-01-01

The article analyses how quality management is understood in higher education research. By reviewing a number of academic contributions addressing quality management issues in "Quality in Higher Education" from 1995-2008, the article identifies central concepts associated with quality management, discusses whether there are commonalities to be…

Quality Assurance in Higher Education in Zimbabwe

ERIC Educational Resources Information Center

Garwe, Evelyn Chiyevo

2014-01-01

The purpose of this paper is to furnish local and global stakeholders with detailed information regarding the development and current status of quality assurance in the Zimbabwean higher education sector. The study used document analysis, observation and interviews with key informants as sources of data. This paper addresses the dearth of…

Perspectives on Quality Assurance in Higher Education in Norway

ERIC Educational Resources Information Center

Lycke, Kirsten Hofgaard

2004-01-01

Quality assurance is well known internationally but the notion is relatively new in Norway. To understand some of the issues and dilemmas that emerge in the Norwegian reception of quality assurance in higher education, this article traces how quality assurance is gaining its form and how international trends are understood, transposed and adopted…

Quality Assessment Parameters for Student Support at Higher Education Institutions

ERIC Educational Resources Information Center

Sajiene, Laima; Tamuliene, Rasa

2012-01-01

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

Developing a Holistic Model for Quality in Higher Education.

ERIC Educational Resources Information Center

Srikanthan, G.; Dalrymple, John F.

2002-01-01

Proposes a holistic model for quality management in higher education which incorporates both service and academic functions. Discusses the crucial role played by organizational culture in implementation of any quality strategy, and asserts that ideal organizational behavior embodies the "learning communities" concept. (EV)

Making Sense of an Elusive Concept: Academics' Perspectives of Quality in Higher Education

ERIC Educational Resources Information Center

Nabaho, Lazarus; Aguti, Jessica Norah; Oonyu, Joseph

2017-01-01

Objective: Since the 1990s studies on how stakeholders in higher education perceive quality have burgeoned. Nevertheless, the majority of studies on perception of quality in higher education focus on students and employers. The few studies on academics' perceptions of quality in higher education treat academics as a homogeneous group and,…

Managing the Quality of Cross-Border Higher Education in Zimbabwe

ERIC Educational Resources Information Center

Garwe, Evelyn Chiyevo

2015-01-01

A study on investigating the issues of quality associated with cross-border higher education was carried out using the case study approach focusing on Zimbabwe. The methodology involved document analysis of the cases of regulation and accreditation of cross-border higher education providers and assessment of qualifications acquired from foreign…

Impact Evaluation of Quality Assurance in Higher Education: Methodology and Causal Designs

ERIC Educational Resources Information Center

Leiber, Theodor; Stensaker, Bjørn; Harvey, Lee

2015-01-01

In this paper, the theoretical perspectives and general methodological elements of impact evaluation of quality assurance in higher education institutions are discussed, which should be a cornerstone of quality development in higher education and contribute to improving the knowledge about the effectiveness (or ineffectiveness) of quality…

Emblems of Quality in Higher Education. Developing and Sustaining High-Quality Programs.

ERIC Educational Resources Information Center

Haworth, Jennifer Grant; Conrad, Clifton F.

This book proposes an "engagement" theory of program quality to evaluate and improve higher education programs at all degree levels. Based on interviews with 781 participants in a national study of Masters degree programs, it focuses on the interactive roles of students, faculty, and administrators in developing high-quality programs…

US Accreditation in Mexico: Quality in Higher Education as Symbol, Performance and Translation

ERIC Educational Resources Information Center

Blanco-Ramirez, Gerardo

2015-01-01

Quality practices in higher education involve more than mere compliance with standards and technical mandates; given the complexity of the decisions involved in quality in higher education, this concept, quality, can be analyzed as symbol and performance. This paper utilizes translation as heuristic to analyze the implementation of US…

Assessing the Students' Evaluations of Educational Quality (SEEQ) Questionnaire in Greek Higher Education

ERIC Educational Resources Information Center

Grammatikopoulos, Vasilis; Linardakis, M.; Gregoriadis, A.; Oikonomidis, V.

2015-01-01

The aim of the current study was to provide a valid and reliable instrument for the evaluation of the teaching effectiveness in the Greek higher education system. Other objectives of the study were (a) the examination of the dimensionality and the higher-order structure of the Greek version of Students' Evaluation of Educational Quality (SEEQ)…

The Attributive Theory of Quality: A Model for Quality Measurement in Higher Education.

ERIC Educational Resources Information Center

Afshar, Arash

A theoretical basis for defining and measuring the quality of institutions of higher education, namely for accreditation purposes, is developed. The theory, the Attributive Theory of Quality, is illustrated using a calculation model that is based on general systems theory. The theory postulates that quality only exists in relation to the…

Quality Management in Hungarian Higher Education: Organisational Responses to Governmental Policy

ERIC Educational Resources Information Center

Csizmadia, Tibor; Enders, Jurgen; Westerheijden, Don F.

2008-01-01

This article focuses on responses of higher education institutions to governmental policy. We investigate the influence of organisational characteristics on the implementation of quality management in Hungarian higher education institutions. Our theoretical framework is based on organisational theories (resource dependency and…

Russian Higher Education and European Standards of Quality Assurance

ERIC Educational Resources Information Center

Motova, Galina; Pykko, Ritta

2012-01-01

This article considers the relevance and implementation of European approaches to quality assurance in the context of the Russian educational system. It covers the issues of transformation of the higher education system during the post-Soviet period, specific features of the state accreditation system, the impact of the European Standards and…

Scenarios of Quality Assurance of Stakeholder Relationships in Finnish Higher Education Institutions

ERIC Educational Resources Information Center

Lyytinen, Anu; Kohtamäki, Vuokko; Kivistö, Jussi; Pekkola, Elias; Hölttä, Seppo

2017-01-01

Although the role and significance of the external stakeholders of higher education institutions has grown in recent years, quality assurance of stakeholder relationships remains a new phenomenon in the management practices of higher education institutions and in higher education research. Based on interviews and expert panel data, this article…

"Folk" Understandings of Quality in UK Higher Hospitality Education

ERIC Educational Resources Information Center

Wood, Roy

2015-01-01

Purpose: The purpose of this paper is to provide an overview of the evolution of "folk" understandings of quality in higher hospitality education and the consequent implications of these understandings for current quality concerns in the field. Design/methodology/approach: The paper combines a historical survey of the stated topic…

Quality Instruction as a Motivating Factor in Higher Education

ERIC Educational Resources Information Center

Sogunro, Olusegun A.

2017-01-01

The importance of quality instruction in motivating students in higher education cannot be overemphasized. Without quality instruction, students' motivation to learn recedes. Five focus groups of graduate students aided the data collection for this study. More than one-third of the 119 participating graduate students involved in this study claimed…

Addressing the Wicked Problem of Quality in Higher Education: Theoretical Approaches and Implications

ERIC Educational Resources Information Center

Krause, Kerri-Lee

2012-01-01

This article explores the wicked problem of quality in higher education, arguing for a more robust theorising of the subject at national, institutional and local department level. The focus of the discussion rests on principles for theorising in more rigorous ways about the multidimensional issue of quality. Quality in higher education is proposed…

The Quality Movements in Higher Education in the United States.

ERIC Educational Resources Information Center

Miller, Richard I.

1996-01-01

Discussion of various quality control strategies in American higher education looks at and compares Total Quality Management (TQM), outcomes assessment, Deming's 14 points, the Malcolm Baldrige National Quality Award, the ISO 9000 series, restructuring, reengineering, and performance indicators. It is suggested that colleges and universities will…

Reforms, Leadership and Quality Management in Greek Higher Education

ERIC Educational Resources Information Center

Papadimitriou, Antigoni

2011-01-01

This article reports on research to form an understanding of how to account whether and how quality management (QM) has been adopted in Greek higher education. Greece only recently introduced quality assurance policies. In this study, I will describe governmental reforms related to QM policies until 2010. An issue that is frequently addressed…

Quality in Higher Education: Perspectives from Front-Line Faculty in the United States

ERIC Educational Resources Information Center

Hall, Molly Reas

2015-01-01

The purpose of this study was to explore perceptions of front-line faculty members in the United States related to quality and quality management in higher education. The study's three research questions were: (1) How do front-line faculty members in the United States define quality in higher education? (2) How do front-line faculty members in the…

A Study on Students' Satisfaction Based on Quality Standards of Accreditation in Higher Education

ERIC Educational Resources Information Center

Neelaveni, C.; Manimaran S.

2015-01-01

Quality standards are evaluated by the Higher Educational Institutions by self evaluation at different levels and are also assessed by external agencies. Application of quality standards in administrative practices have been associated with the quality of higher education. To improve the quality of administrative practices, evaluation scales are…

Tacit Quality Leadership: Operationalized Quality Perceptions as a Source of Influence in the American Higher Education Accreditation Process

ERIC Educational Resources Information Center

Saurbier, Ann L.

2013-01-01

American post-secondary education faces unprecedented challenges in the dynamic 21st century environment. An appreciation of the higher education accreditation process, as a quality control mechanism, therefore may be seen as a significant priority. When American higher education is viewed systemically, the perceptions of quality held and…

Total Quality Management and the Higher Education Environment: Impact on Educational Leadership Theory and Practice.

ERIC Educational Resources Information Center

Munoz, Marco A.

This paper explores Total Quality Management (TQM) as an organizational theory applied to educational administration of higher education. The first part of the paper describes the principles of TQM, and the second part considers TQM in higher education. The third section is a general conclusion that takes into consideration the leadership…

Trading Quality across Borders: Colonial Discourse and International Quality Assurance Policies in Higher Education

ERIC Educational Resources Information Center

Blanco Ramírez, Gerardo

2014-01-01

Accountability and quality assurance have become central discourses in higher education policy throughout the world. However, accountability and quality assurance involve power and control. Practices and ideas about quality developed in the Global North are spreading rapidly across the Global South, leading to increased uniformity in the…

Quality and Equality in Internet-Based Higher Education: Benchmarks for Success.

ERIC Educational Resources Information Center

Merisotis, Jamie P.

The Institute for Higher Education Policy reviewed the research on quality and equality in Internet-based higher education and found a relative paucity of original research dedicated to explaining or predicting phenomena related to distance learning. The research that does exist has tended to emphasize student outcomes for individual courses,…

Pedagogy, Accountability, and Perceptions of Quality by Type of Higher Education in Egypt and Jordan

ERIC Educational Resources Information Center

Assaad, Ragui; Badawy, Eslam; Krafft, Caroline

2016-01-01

A number of reasons have been proposed for the poor quality of higher education in the Arab world, including the poor incentive structures of public higher education institutions. The expansion of private higher education has been hailed as an important part of enhancing incentives and thus improving education quality. However, it is not clear…

Study Quality in Higher Education Institution: Philosophy and Praxeology of Management

ERIC Educational Resources Information Center

Juodaityte, Audrone

2004-01-01

This article defines total quality philosophy, its transformations and significance for study quality in higher education institution. It reveals the concepts, principles and problems of study quality management and provides overview of implementation of study quality management at today's European universities. The experience of two European…

Quality of Higher Education: Organisational or Educational? A Content Analysis of Chinese University Self-Evaluation Reports

ERIC Educational Resources Information Center

Zou, Yihuan; Du, Xiangyun; Rasmussen, Palle

2012-01-01

Based on a study of Chinese university self-evaluation reports, this paper argues that higher education institutions are trying to manage the tensions between educational and organisational quality and the increasing and worldwide concerns about quality assurance. After 30 years of dramatic educational reform, China has established a nationwide…

Quality Assurance and Accreditation in Higher Education: India vis-à-vis European Countries

ERIC Educational Resources Information Center

Dey, Niradhar

2011-01-01

Quality assurance (QA) and accreditation in higher education include the systematic management and assessment of procedures to monitor performance and to address areas of improvement. In the context of globalization, without assuring the quality of higher education programmes it is not possible to ensure credit transfer and student mobility, to…

The Quality of Higher Humanities Education: A Roundtable

ERIC Educational Resources Information Center

Russian Education and Society, 2007

2007-01-01

This article presents excerpts from a debate on the report by Professor A.S. Zapesotskii, the rector of the St. Petersburg Trade Unions University of the Humanities, titled "Ensuring the Quality of Higher Humanities Education." Participants in the debate were as follows: (1)Antonina Pavlovna Beliaeva, a doctor of pedagogical sciences,…

CQI 101: A First Reader for Higher Education. AAHE's Continuous Quality Improvement Project.

ERIC Educational Resources Information Center

American Association for Higher Education, Washington, DC.

This collection of papers introduces the core ideas of Continuous Quality Improvement (CQI), as Total Quality Management is known in the field of higher education, and underscores its usefulness and relevance for higher education. Papers have the following titles and authors: "The Roots of the TQM Movement" (Warren Schmidt and Jerome Finnigan);…

Balanced Scorecard: A Strategy for the Quality Improvement of Islamic Higher Education

ERIC Educational Resources Information Center

Ilyasin, Mukhamd; Zamroni

2017-01-01

The main issue in improving the quality of Islamic Higher Education is to increase the competence and professionalism of teachers and education personnel to achieve its vision and mission in the middle of the complexity of the demands of society and the changing times. so that the quality of education and governance of Islamic Religion clean and…

Higher Education Quality: Perception Differences among Internal and External Stakeholders

ERIC Educational Resources Information Center

Abidin, Munirul

2015-01-01

Conceptually, education quality of higher education can be determined by evaluation of their stakeholders's satisfaction level. The purpose of this study is to describe how students as external stakeholder and lecturers as internal stakeholder, perceived their satisfaction of learning experience in the university. This study was conducted in…

Renewing Quality Assurance at a Time of Turbulence: An Attempt to Reenergise Quality in Australian Higher Education

ERIC Educational Resources Information Center

Shah, Mahsood; Nair, Chenicheri Sid

2011-01-01

The renewal of quality assurance in Australian higher education comes at a time when the higher education sectors in Australia and around the world are experiencing a number of key challenges. These include: ongoing decline in public funding of universities; the massification of higher education and demand for it during global recession;…

Quality Criteria of Research Perceived by Academics in Social Sciences at Higher Education

ERIC Educational Resources Information Center

Bakioglu, Aysen; Kurnaz, Ozlem

2009-01-01

The purpose of this study is to examine the problem of research quality in social sciences at higher education. Quality of research produced at higher education started to be questioned more often as research became the major factor determining academics' promotion and fund allocation to universities. In the study, we aimed to reveal how academics…

Responsibility of University and College Staff for Higher Education Quality Management

ERIC Educational Resources Information Center

Valiuskeviciute, Audrone; Ziogeviciute, Areta

2006-01-01

The article analyses the issue of indefiniteness of higher education quality management as a specific area of quality management. It analyses the participation of staff in the development of quality culture. It investigates the perceptions of university and college staff of their responsibilities to participate in quality management. On the basis…

Higher Education as an International Commodity: Ensuring Quality in Partnerships.

ERIC Educational Resources Information Center

Hodson, Peter J.; Thomas, Harold G.

2001-01-01

Describes how overseas collaborative activity has been particularly popular with many United Kingdom higher education institutions over the past decade, with the Quality Assurance Agency creating an audit agenda to measure the quality of such partnerships. Asserts that existing collaborative audit approaches lack cultural sensitivity and are open…

Benchmarks and Quality Assurance for Online Course Development in Higher Education

ERIC Educational Resources Information Center

Wang, Hong

2008-01-01

As online education has entered the main stream of the U.S. higher education, quality assurance in online course development has become a critical topic in distance education. This short article summarizes the major benchmarks related to online course development, listing and comparing the benchmarks of the National Education Association (NEA),…

Representations of a High-Quality System of Undergraduate Education in English Higher Education Policy Documents

ERIC Educational Resources Information Center

Ashwin, Paul; Abbas, Andrea; McLean, Monica

2015-01-01

This article examines the ways in which a high-quality system of undergraduate education is represented in recent policy documents from a range of actors interested in higher education. Drawing on Basil Bernstein's ideas, the authors conceptualise the policy documents as reflecting a struggle over competing views of quality that are expressed…

Strategies of Raising the Quality of Higher Education and Attaining Equality of Educational Opportunities

ERIC Educational Resources Information Center

Petrovskiy, Igor V.; Agapova, Elena N.

2016-01-01

The aim of the research is to develop the policy and strategy recommendations to increase the quality of higher education in Russian Federation. The study examines the significance of equal educational opportunities and the influence of this factor on the educational systems of developing countries. Transformational processes in the domain of…

Academic Staff Quality in Higher Education: An Empirical Analysis of Portuguese Public Administration Education

ERIC Educational Resources Information Center

Sarrico, Cláudia S.; Alves, André A.

2016-01-01

Higher education accreditation frameworks typically consider academic staff quality a key element. This article embarks on an empirical study of what academic staff quality means, how it is measured, and how different aspects of staff quality relate to each other. It draws on the relatively nascent Portuguese experience with study programme…

Psychometric Quality of a Student Evaluation of Teaching Survey in Higher Education

ERIC Educational Resources Information Center

Oon, Pey-Tee; Spencer, Benson; Kam, Chester Chun Seng

2017-01-01

Student evaluations of teaching (SET) are used globally by higher education institutions for performance assessment of academic staff and evaluation of course quality. Higher education institutions commonly develop their own SETs to measure variables deemed relevant to them. However, "home-grown" SETs are rarely assessed…

Managing Both Quality and Access at Higher Educational Institutions in Tobago

ERIC Educational Resources Information Center

Julien Sealey, Beverley

2011-01-01

This paper will focus on the island of Tobago and indicate what practical solutions are best suited for administrators to manage quality and access at higher educational institutions on the island. The key areas to managing quality identified are the inclusiveness of a quality plan, administrators desire to see quality as an institutional culture…

Investigation of Malaysian Higher Education Quality Culture and Workforce Performance

ERIC Educational Resources Information Center

Ali, Hairuddin Mohd; Musah, Mohammed Borhandden

2012-01-01

Purpose: The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach: A total…

Quality's Higher Education Dividends: Broadened Custodianship and Global Public Scholarship

ERIC Educational Resources Information Center

Jacobs, Gerrie J.

2010-01-01

This paper speculates on the possible contribution of the quality movement to higher education and the perceived dividends received from this, in general, over the past two decades but also, more specifically, with reference to the author's institution in South Africa. The first major quality contribution is a gradual broadening of higher…

Quality Assurance in Higher Education: Reflection, Criticism, and Change

ERIC Educational Resources Information Center

Yingqiang, Zhang; Yongjian, Su

2016-01-01

Quality assurance in modern higher education is both an accountability-oriented ideology and a technological method. It has also evolved into a increasingly rationalist and professionalized power mechanism. Its advocacy of compliance, technological mythology, and imbalance between power and responsibility are inherent disadvantages of higher…

Quality Management in Higher Education: Review and Perspectives

ERIC Educational Resources Information Center

Papanthymou, Anastasia; Darra, Maria

2017-01-01

This paper is a review which presents a summary of 52 studies from 2006 to 2016 in Quality Management (QM) within Higher Education Institutes (HEIs). The aim of this paper is to submit evidence regarding the level of QM in HEIs, particularly in developing countries, and also to enhance the research in the field of QM. The findings reveal that from…

Greece before the Bologna Process: Confronting or Embracing Quality Assurance in Higher Education?

ERIC Educational Resources Information Center

Stamoulas, Aristotelis

2006-01-01

The globalization of education, with its multiple associations with the growth of the knowledge society, the increasing penetration of market forces in higher education and the treatment of education as an exportable good, supplied in different forms and by various providers, exerts the need for systematic quality assurance in higher education. In…

Quality assurance in transnational higher education: a case study of the tropEd network

PubMed Central

2013-01-01

Introduction Transnational or cross-border higher education has rapidly expanded since the 1980s. Together with that expansion issues on quality assurance came to the forefront. This article aims to identify key issues regarding quality assurance of transnational higher education and discusses the quality assurance of the tropEd Network for International Health in Higher Education in relation to these key issues. Methods Literature review and review of documents. Results From the literature the following key issues regarding transnational quality assurance were identified and explored: comparability of quality assurance frameworks, true collaboration versus erosion of national education sovereignty, accreditation agencies and transparency. The tropEd network developed a transnational quality assurance framework for the network. The network accredits modules through a rigorous process which has been accepted by major stakeholders. This process was a participatory learning process and at the same time the process worked positive for the relations between the institutions. Discussion The development of the quality assurance framework and the process provides a potential example for others. PMID:23537108

System of Monitoring the Quality of Higher Education in UK Universities: Experience for Ukraine

ERIC Educational Resources Information Center

Krasilnikova, Hanna

2014-01-01

The article deals with the experience of the use of the system of internal monitoring of the quality of higher education in UK Universities. There has been analyzed the existing model of the system of higher education monitoring at the level of a higher education institution within the scope of the British higher education model, discovered by a…

Accreditation and Quality Assurance in the Egyptian Higher Education System

ERIC Educational Resources Information Center

Schomaker, Rahel

2015-01-01

Purpose: This study aims to analyze the quality of the Egyptian accreditation system. With a view on the high competition in the domestic labor market as well as with regards to the international competitiveness of Egyptian graduates and the potential role of Egyptian universities in the international market for higher education, a high quality of…

A Critical Analysis of the INQAAHE Guidelines of Good Practice for Higher Education Quality Assurance Agencies

ERIC Educational Resources Information Center

Blackmur, Douglas

2008-01-01

The International Network of Quality Assurance Agencies in Higher Education's Guidelines of Good Practice by higher education quality assurance agencies need substantial revision before they can be considered adequate by stakeholders in any national higher education system. Various revisions are proposed in this article. But the International…

Placements: An Underused Vehicle for Quality Enhancement in Higher Education?

ERIC Educational Resources Information Center

Kettis, Asa; Ring, Lena; Gustavsson, Maria; Wallman, Andy

2013-01-01

Placements have the potential to contribute more effectively to the quality of higher education. The aim of this article is to discuss how placements can be made more worthwhile for individual students, while also contributing to the overall quality of teaching and learning at HEIs as well as to the development of workplace cultures that are…

Quality Criteria as the Innovative Development Vector of Higher Education

ERIC Educational Resources Information Center

Melnichuk, Marina; Varlamova, Alla

2015-01-01

The article deals with the problem of quality assessment in the field of higher education in Russia and the USA. The authors describe the solution of the problem in the modern period of reforms and globalization and the authors' analysis of the main quality assessment approaches is presented in the article. [For the complete Volume 13, Number 2…

A Conceptualisation of Available Trust-Building Mechanisms for International Quality Assurance of Higher Education

ERIC Educational Resources Information Center

Stensaker, Bjørn; Maassen, Peter

2015-01-01

While external quality assurance in higher education was originally developed to cater for various domestic needs, recent decades have seen various attempts in the use of quality assurance also as a mechanism for creating more trust in cross-national higher education activities. In this article, a conceptual framework for analysing available…

A Risk and Standards Based Approach to Quality Assurance in Australia's Diverse Higher Education Sector

ERIC Educational Resources Information Center

Australian Government Tertiary Education Quality and Standards Agency, 2015

2015-01-01

The Australian Government Tertiary Education Quality and Standards Agency's (TEQSA's) role is to assure that quality standards are being met by all registered higher education providers. This paper explains how TEQSA's risk-based approach to assuring higher education standards is applied in broad terms to a diverse sector. This explanation is…

The Australian Higher Education Quality Assurance Framework: From Improvement-Led to Compliance-Driven

ERIC Educational Resources Information Center

Shah, Mahsood; Jarzabkowski, Lucy

2013-01-01

The Australian government initiated a review of higher education in 2008. One of the outcomes of the review was the formation of a national regulator, the Tertiary Education Quality and Standards Agency (TEQSA), with responsibilities to: register all higher education providers, accredit the courses of the non self-accrediting providers, assure…

Want to Know about Quality in Higher Education? Ask an Academic

ERIC Educational Resources Information Center

Watty, Kim

2006-01-01

How would you decide on the quality of a higher education institution? Would you (1) ask the academic registrar (or equivalent); (2) look up the most recent quality audit report; or (3) contact the teaching staff directly to discuss their perceptions about the quality of the services provided in their institution? While there is no one correct…

The Contribution of Professional Accreditation to Quality Assurance in Higher Education

ERIC Educational Resources Information Center

de Paor, Cathal

2016-01-01

This article examines the extent to which the professional accreditation of professional higher education programmes can complement other quality assurance endeavours being carried out. An analysis of a sample of professional accreditation reports for pharmacy education programmes in Ireland provides insight into the priorities of the regulatory…

Access and Quality in Nigeria's Higher Education: Need for a Pragmatic Approach for Sustainable Transformation

ERIC Educational Resources Information Center

Njoku, Joy N.

2016-01-01

Access and quality of higher education are among the major criteria for assessing the product of any institution of higher learning. This paper discusses access and quality in Nigeria's higher education; need for a pragmatic approach for sustainable transformation. It discusses problems of access in the areas of carrying capacity of universities,…

The Strengths and Weaknesses of Total Quality Management in Higher Education.

ERIC Educational Resources Information Center

Hazzard, Terry

This paper defines Total Quality Management (TQM), discusses its origins, and identifies its strengths and weaknesses as they apply to higher education. The paper defines TQM as a philosophy of organizations that defines quality and improves organizational performance and administrative systems. The system originated from statistical quality…

Student Motivations, Quality and Status in Adult Higher Education (AHE) in China

ERIC Educational Resources Information Center

Wang, Naixia; Morgan, W. John

2009-01-01

This article examines an important and yet neglected aspect of the relationship between higher education and the labour market in contemporary China. It does this through a detailed case study of student motivations, quality and status in adult higher education (AHE) in the city of Taiyuan, Shanxi Province. This is a region which has seen major…

Study Methods for Improving Quality Learning and Performance in Higher Education

ERIC Educational Resources Information Center

Mutsotso, S. N.; Abenga, E. S. B.

2010-01-01

Education is an investment to development and poor study methods should not compromise the mandate of higher education institutions to generate, preserve and disseminate knowledge and produce high quality graduates. Universities admit students with varying backgrounds in terms of learning/study styles, levels of preparedness and concepts of…

A Strategic Quality Assurance Framework in an African Higher Education Context

ERIC Educational Resources Information Center

Ansah, Francis

2015-01-01

This study is based on a pragmatist analysis of selected international accounts on quality assurance in higher education. A pragmatist perspective was used to conceptualise a logical internal quality assurance model to embed and support the alignment of graduate competencies in curriculum and assessment of Ghanaian polytechnics. Through focus…

Quality Assurance in Higher Education in 20 MENA Economies

ERIC Educational Resources Information Center

El Hassan, K.

2013-01-01

The last decades have witnessed an increased concern in higher education over accountability, quality and productivity, and a struggle to meet increasingly complex challenges. This is more so in Middle East and North African (MENA) economies that witnessed a large expansion as a result of a high social demand and massification policies adopted by…

Total Quality Management in Higher Education: Applying Deming's Fourteen Points.

ERIC Educational Resources Information Center

Masters, Robert J.; Leiker, Linda

1992-01-01

This article presents guidelines to aid administrators of institutions of higher education in applying the 14 principles of Total Quality Management. The principles stress understanding process improvements, handling variation, fostering prediction, and using psychology to capitalize on human resources. (DB)

Engaging in Enhancement: Implications of Participatory Approaches in Higher Education Quality Assurance

ERIC Educational Resources Information Center

Groen, Jovan F.

2017-01-01

Stemming from increased levels of participation and diversity of the student base and from growing scrutiny on the quality of university degrees, governments have begun establishing mechanisms to monitor and support quality in higher education. Faced with administrative quality assurance structures, academics often complain that little is…

The Renewal of Quality Assurance in UK Higher Education

ERIC Educational Resources Information Center

McClaran, Anthony

2010-01-01

It might not have been quite what he had in mind when he said it, but Aristotle was right: good quality assurance must be a habit embedded at every level within higher education, not an isolated occurrence. But even good habits can become mere routine, in danger of being emptied of their original purpose and meaning. Periodically, review and…

Defining the Quality of Higher Education around Ethics and Moral Values

ERIC Educational Resources Information Center

Prisacariu, Anca; Shah, Mahsood

2016-01-01

The context of higher education across the world currently presents evidence of university failures. These failures are evident in areas such as governance, financial and risk management, conduct of senior leaders and quality assurance issues surrounding international education. Having this in mind, the present paper argues the need to add a new…

Higher Education and the Panopticon Paradigm: Quality Assessment as "Disciplinary Technology."

ERIC Educational Resources Information Center

Shore, Cris; Roberts, Stephen

This paper explores the function and effects of recent government reform of higher education in the United Kingdom particularly on quality assurance and quality assessment. The reforms have aimed to make institutions more akin to business and have used the language and techniques of "management." It is argued, in agreement with Michel…

Academic Staff Views on External Quality Audit: Post Audit Evaluation in a Private Higher Education College

ERIC Educational Resources Information Center

Shah, Mahsood; Nair, Chenicheri Sid; Stanford, Sue-Ann

2011-01-01

Governments in many countries have funded independent agencies to undertake quality audits of higher education institutions. Such agencies ensure that universities and other higher education providers have effective systems and processes to assure quality assurance in core and support areas. While external quality audits have been in place for a…

A Value-Added Estimate of Higher Education Quality of US States

ERIC Educational Resources Information Center

Zhang, Lei

2009-01-01

States differ substantially in higher education policies. Little is known about the effects of state policies on the performance of public colleges and universities, largely because no clear measures of college quality exist. In this paper, I estimate the average quality of public colleges of US states based on the value-added to individuals'…

Institutional Quality of a Higher Education Institution from the Perspective of Employers

ERIC Educational Resources Information Center

Rodman, Karmen; Biloslavo, Roberto; Bratoz, Silva

2013-01-01

The present paper proposes a theoretical model of institutional quality of a higher education institution (HEI) which, in addition to the internal dimensions of quality, incorporates also the external dimension, i.e. the outcomes dimension. This dimension has been neglected by the quality standards and models examined in our paper. Furthermore,…

Balanced Scorecard in Higher Education Institutions: Congruence and Roles to Quality Assurance Practices

ERIC Educational Resources Information Center

Reda, Nigusse W.

2017-01-01

Purpose: The purpose of this paper is twofold: first, to highlight the congruence and roles of the balanced scorecard in the quality assurance practices in higher education institutions, and second, to propose a balanced scorecard model for higher education institutions. Design/methodology/approach: A descriptive literature review was used to…

Racism, Equity, and Quality of Education for International Students in South Korean Higher Education Institutes

ERIC Educational Resources Information Center

Kim, Jin-Hee

2016-01-01

This study aims to understand equity issues of international students' learning in Korean higher education institutions by engaging with the issue of racism and identifies how international students in Korea reshape their learning trajectory and how we could provide equitable and quality education for international students. Espousing a…

Mapping the Quality Assurance of Teaching and Learning in Higher Education: The Emergence of a Specialty?

ERIC Educational Resources Information Center

Steinhardt, Isabel; Schneijderberg, Christian; Götze, Nicolai; Baumann, Janosch; Krücken, Georg

2017-01-01

The quality assurance of teaching and learning as part of universities' governance and quality management has become a major subject in higher education and higher education politics worldwide. In addition, increasing academic attention has been paid to the quality assurance of teaching and learning, as is evident from the growing number of…

Definitions of Quality in Higher Education: A Synthesis of the Literature

ERIC Educational Resources Information Center

Schindler, Laura; Puls-Elvidge, Sarah; Welzant, Heather; Crawford, Linda

2015-01-01

The aim of this paper is to provide a synthesis of the literature on defining quality in the context of higher education. During a search for relevant literature, the authors intentionally cast a wide net, beginning with a broad search in Google Scholar and followed by a narrower search in educational databases, including Academic Search Complete,…

Specific psychological variables predict quality of diet in women of lower, but not higher, educational attainment

PubMed Central

Lawrence, Wendy; Schlotz, Wolff; Crozier, Sarah; Skinner, Timothy C; Haslam, Cheryl; Robinson, Sian; Inskip, Hazel; Cooper, Cyrus; Barker, Mary

2013-01-01

Our previous work found that perceived control over life was a significant predictor of the quality of diet of women of lower educational attainment. In this paper, we explore the influence on quality of diet of a range of psychological and social factors identified during focus group discussions, and specify the way this differs in women of lower and higher educational attainment. We assessed educational attainment, quality of diet, and psycho-social factors in 378 women attending Sure Start Children’s Centres and baby clinics in Southampton, UK. Multiple-group path analysis showed that in women of lower educational attainment, the effect of general self-efficacy on quality of diet was mediated through perceptions of control and through food involvement, but that there were also direct effects of social support for healthy eating and having positive outcome expectancies. There was no effect of self-efficacy, perceived control or outcome expectancies on the quality of diet of women of higher educational attainment, though having more social support and food involvement were associated with improved quality of diet in these women. Our analysis confirms our hypothesis that control-related factors are more important in determining dietary quality in women of lower educational attainment than in women of higher educational attainment. PMID:21078352

Specific psychological variables predict quality of diet in women of lower, but not higher, educational attainment.

PubMed

Lawrence, Wendy; Schlotz, Wolff; Crozier, Sarah; Skinner, Timothy C; Haslam, Cheryl; Robinson, Sian; Inskip, Hazel; Cooper, Cyrus; Barker, Mary

2011-02-01

Our previous work found that perceived control over life was a significant predictor of the quality of diet of women of lower educational attainment. In this paper, we explore the influence on quality of diet of a range of psychological and social factors identified during focus group discussions, and specify the way this differs in women of lower and higher educational attainment. We assessed educational attainment, quality of diet, and psycho-social factors in 378 women attending Sure Start Children's Centres and baby clinics in Southampton, UK. Multiple-group path analysis showed that in women of lower educational attainment, the effect of general self-efficacy on quality of diet was mediated through perceptions of control and through food involvement, but that there were also direct effects of social support for healthy eating and having positive outcome expectancies. There was no effect of self-efficacy, perceived control or outcome expectancies on the quality of diet of women of higher educational attainment, though having more social support and food involvement were associated with improved quality of diet in these women. Our analysis confirms our hypothesis that control-related factors are more important in determining dietary quality in women of lower educational attainment than in women of higher educational attainment. Copyright © 2010 Elsevier Ltd. All rights reserved.

The Logic of the Thai Higher Education Sector on Quality Assessment Policy

ERIC Educational Resources Information Center

Sae-Lao, Rattana

2013-01-01

Although the concept of quality has been an essential part of the higher education sector, the global quest for Quality Assessment (QA hereafter) has raised attention to quality to a new level. Van Vught and Westerheijden (1994) argue that the common charateristics of QA policy include: meta-level organization to conduct external evaluation,…

The Impact of Involving Students in Managing the Quality of Higher Education Provision

ERIC Educational Resources Information Center

Garwe, Evelyn Chiyevo

2015-01-01

This study was aimed at exploring the power of student involvement in improving quality of higher educational provision in private higher education institutions in Zimbabwe. A longitudinal approach involving two separate surveys and covering a period of three years was used. A preliminary survey aimed at assessing the issues that impact negatively…

Total Quality Management in Higher Education. Is It Working? Why or Why Not?

ERIC Educational Resources Information Center

Sims, Serbrenia J., Ed.; Sims, Ronald R., Ed.

The 11 essays in this book address the issue of whether total quality management at institutions of higher learning offers the same benefits and promises as it does in other sectors. Titles include: (1) "Toward an Understanding of Total Quality Management: Its Relevance and Contribution to Higher Education" (Ronald R. Sims and Serbrenia…

Mapping the Literature Structure of "Quality in Higher Education" Using Co-Word Analysis

ERIC Educational Resources Information Center

Alzafari, Khaled

2017-01-01

Quality in higher education is an attractive and important field not only for higher education institutions but also for their stakeholders. However, the research field is very complex due to the overlapping and interlinking of its topics. Over the years, an enormous amount of studies has been devoted to exploring different topics. Nevertheless,…

Quality Assurance Strategies of Higher Education in Iraq and Kurdistan: A Case Study

ERIC Educational Resources Information Center

Kaghed, Nabeel; Dezaye, Ahmed

2009-01-01

This paper reports on two different strategies that have been implemented in Iraq to improve quality assurance in the higher education sector in Iraq. One strategy has been developed by the Ministry of Higher Education and Scientific Research in Baghdad. It involved conducting a pilot study at the University of Babylon. This pilot included…

Evaluating Quality Learning in Higher Education: Re-Examining the Evidence

ERIC Educational Resources Information Center

Lodge, Jason M.; Bonsanquet, Agnes

2014-01-01

The ways in which the value-added benefits of higher education are conceptualised and measured have come under increased scrutiny as universities become more accountable to their funding bodies in a difficult economic climate. Existing approaches for understanding quality learning often rely on measuring the subjective student experience or on…

Integrating Quality Assurance Systems in a Merged Higher Education Institution

ERIC Educational Resources Information Center

Kistan, Chandru

2005-01-01

Purpose: This article seeks to highlight the challenges and issues that face merging higher education institutions and also to outline some of the challenges in integrating the quality assurance systems during the pre-, interim and post-merger phases in a merged university. Design/methodology/approach: Case studies of merged and merging…

SERVQUAL Application and Adaptation for Educational Service Quality Assessments in Russian Higher Education

ERIC Educational Resources Information Center

Galeeva, Railya B.

2016-01-01

Purpose: The purpose of this study is to demonstrate an adaptation of the SERVQUAL survey method for measuring the quality of higher educational services in a Russian university context. We use a new analysis and a graphical technique for presentation of results. Design/methodology/approach: The methodology of this research follows the classic…

Factors Influencing Practical Training Quality in Iranian Agricultural Higher Education

ERIC Educational Resources Information Center

Mojarradi, Gholamreza; Karamidehkordi, Esmail

2016-01-01

This paper presents an analysis of the factors influencing the practical training quality of agricultural higher education programmes from the senior students' perspective. The study was conducted in two public universities located in the north-west of Iran using a cross-sectional survey and structured interviews with a randomised sample of 254…

Higher Education Quality Assurance Organisations in Central and Eastern Europe

ERIC Educational Resources Information Center

Temple, Paul; Billing, David

2003-01-01

This paper considers the development of intermediary, or buffer, bodies dealing with quality assurance in higher education in Central and Eastern Europe over the past 10 years. It relates these developments to the context of communist-era centralisation and control, and to more recent interventions by international aid agencies. The lessons that…

The Path to Excellence: Quality Assurance in Higher Education. ASHE-ERIC Higher Education Research Reports, No. 1. FYI Executive Summary.

ERIC Educational Resources Information Center

Marcus, Lawrence R.; And Others

There is an increasing interest by government in accountability for higher education. Efforts such as performance budgeting, performance auditing, and state review of academic programs are becoming more common. Opponents of government involvement assert that regional accreditation reviews are sufficient to maintain quality standards. However,…

Embedding Quality Culture in Higher Education in Ghana: Quality Control and Assessment in Emerging Private Universities

ERIC Educational Resources Information Center

Ntim, Stephen

2014-01-01

High quality provision has been one of the key aims of the current reforms in higher educational institutions across the globe since the beginning of the century and the millennium. Consequently this has led to the increasing demand for quality assurance (QA). This report identifies those institutional processes and structures that support the…

Acceptability of the Conceptions of Higher Education Quality to First Year Students of the Study Field of Pedagogy

ERIC Educational Resources Information Center

Žibeniene, Gintaute; Savickiene, Izabela

2014-01-01

The article presents which conceptions of higher education quality are most acceptable to first-year students of the study field of pedagogy. It is significant to analyse students' opinions as more than 10 years ago the EU member states agreed that higher education institutions bear responsibility for the quality of higher education. Being members…

Honoring the Trust: Quality and Cost Containment in Higher Education.

ERIC Educational Resources Information Center

Massy, William F.

This book asserts that improvements in quality and cost containment are required not only for the well-being of individual institutions of higher education, but also to honor the trust placed in academe by society. The book outlines a practical program for improvement. The chapters of part 1, "The Case for Change," are: (1) "The Erosion of Trust";…

The DNA of a Converging Diversity: Regional Approaches to Quality Assurance in Higher Education

ERIC Educational Resources Information Center

Wells, Peter J.

2014-01-01

The modernization agendas of higher education systems and institutions around the world are littered with debate over definitions of what is a "quality higher education" often paralyzed by the parallax of multiple stakeholder perspectives. Over the last decade or so there has been a hitherto unprecedented appetite for attempting to…

Factors that Impact Quality of E-Teaching/Learning Technologies in Higher Education

ERIC Educational Resources Information Center

Daukilas, Sigitas; Kaciniene, Irma; Vaisnoriene, Daiva; Vascila, Vytautas

2008-01-01

The article analyzes and assesses factors that have impact upon the quality of eTeaching/learning technologies in higher education; it is on their basis that the concept of eTeaching/learning quality is denied. Research data about the students' motives in choosing various teaching/learning technologies for the development of their competence are…

External Quality Assurance in Higher Education: How Can It Address Corruption and Other Malpractices?

ERIC Educational Resources Information Center

Martin, Michaela

2016-01-01

Corruption and malpractices in higher education are today a major concern in nearly all higher education systems worldwide. It is a multifaceted phenomenon and has become particularly visible in the academic domain. This paper represents an exploration of the possible role that quality assurance can play in addressing corruption and malpractices.…

Teaching and Research Quality Indicators and the Shaping of Higher Education. AIR 1997 Annual Forum Paper.

ERIC Educational Resources Information Center

Stanley, Elizabeth C.; Patrick, William J.

Two important sets of performance indicators for institutions of higher education have become established in the United Kingdom: research quality ratings and teaching quality ratings. The research quality ratings and, to a lesser extent, the teaching quality ratings influence the level of government funding provided to higher education…

Productivity as an Indication of Quality in Higher Education: The Views of Employed Graduates in Greece

ERIC Educational Resources Information Center

Eliophotou Menon, Maria

2016-01-01

The paper investigates the views of Greek university graduates on the link between higher education and productivity in order to determine the extent to which productivity can be considered to be an indication of quality in higher education. It also investigates the perceived effect of the type and content of higher education on productivity;…

Quality Administration and Management in Higher Education in Nigeria: Implications for Human Resource Development

ERIC Educational Resources Information Center

Akinyemi, Gbenga M.; Abiddin, Norhasni Zainal

2013-01-01

The dynamic changes in today's world have made countries of the world masters of their own destinies. In this light, it has become noted today that "the affluence or penury of nations depends largely on the quality of higher education". This is informed by the fact that higher education systems of a nation is the "machinery of…

Teaching Quality Matters in Higher Education: A Case Study from Turkey and Slovakia

ERIC Educational Resources Information Center

Üstünlüoglu, Evrim

2017-01-01

Despite a growing number of studies on the effectiveness of teaching and quality in higher education, reports indicate that more work is needed regarding meeting expectations in teaching quality, in particular, in investigating lecturers' application of pedagogical knowledge when transferring discipline-specific knowledge. This study aimed to…

Assessing the Quality of Research Supervision in Mainland Chinese Higher Education

ERIC Educational Resources Information Center

Peng, Hongbing

2015-01-01

This article assesses the quality of research supervision in mainland Chinese higher education by critiquing the related literature. It provides an evaluative overview of the Chinese graduate supervisor-student relationship after presenting the supervision system that is at work. The study has revealed that despite the general satisfaction felt…

Quality Assurance at a Distance: International Accreditation in Taiwan Higher Education

ERIC Educational Resources Information Center

Hou, Angela Yung-Chi

2011-01-01

In response to the global competitiveness in higher education, the government, in recent years, has encouraged Taiwan colleges and universities to seek international accreditation, which raises several questions, such as jurisdiction over national accreditation, a single set of standards for local and global quality assurance, demand for the…

Quantitative Procedures for the Assessment of Quality in Higher Education Institutions.

ERIC Educational Resources Information Center

Moran, Tom; Rowse, Glenwood

The development of procedures designed to provide quantitative assessments of quality in higher education institutions are reviewed. These procedures employ a systems framework and utilize quantitative data to compare institutions or programs of similar types with one another. Three major elements essential in the development of models focusing on…

The Student as Customer: The Discourse of "Quality" in Higher Education.

ERIC Educational Resources Information Center

Baldwin, Gabrielle

1994-01-01

It is argued that bringing the cultures of business, industry and advertising into higher education, in the form of quality assurance systems, goes beyond a healthy challenge to be destructive of many traditional values of university culture. Imposition, and acceptance, of the language of management reflects this phenomenon. (MSE)

The UNIQUe Label: Supporting a Culture of Innovation and Quality in Higher Education

NASA Astrophysics Data System (ADS)

Boonen, Annemie; Bijnens, Helena

European higher education institutions will need significant reforms, in order to guarantee their leading role in a globalized knowledge economy. These reforms can be enhanced by improving the way in which traditional universities integrate new technologies both in their educational activities and throughout their strategic and operational processes. The UNIQUe institutional accreditation scheme, analyzed and described in this chapter, intends to support this process of integrating the use of new technologies in higher education. With its specific open approach to quality in e-Learning, UNIQUe emphasizes innovation and creativity in a process that includes self-assessment and constructive dialog with peers and stakeholders involved. UNIQUe intends to use the institutional quality label as a catalyst for continuous improvement and change while setting up collaborative bench learning processes among universities for the adoption and integration of e-Learning.

Building Collegiate E-Loyalty: The Role of Perceived Value in the Quality-Loyalty Linkage in Online Higher Education

ERIC Educational Resources Information Center

Kilburn, Brandon; Kilburn, Ashley; Davis, Dexter

2016-01-01

E-service quality of online higher education reflects the student's perception of quality of online exchanges across four dimensions: fulfillment, efficiency, system availability and privacy. This study links e-service quality to intentions to remain loyal as mediated by perceived value in an online higher education environment. AMOS is used to…

The Effectiveness of the Higher Education Quality Assessment System: Problems and Countermeasures in China

ERIC Educational Resources Information Center

Guangli, Zhou

2016-01-01

The effectiveness of the higher education quality assessment system is essentially a matter of policy evaluation. On the macro level, such a system refers to external quality assessment, which includes government evaluation, quality certification, and university rankings. Depending on the degree of government intervention, the external quality…

The Quest for Quality. Sixteen Forms of Heresy in Higher Education.

ERIC Educational Resources Information Center

Goodlad, Sinclair

This book is an exploration of the current debate about quality in higher education. Using a construct of "heresies," it suggests a set of guiding principles in four key areas of university life: curriculum (because selecting what is worth learning in universities is not random); teaching methods (because universities offer opportunities…

An Evaluation of Service Quality in Higher Education: Marmara and Nigde Omer Halisdemir Universities' Department of Education Students

ERIC Educational Resources Information Center

Ada, Sefer; Baysal, Z. Nurdan; Erkan, Senem Seda Sahenk

2017-01-01

The purpose of this research is to evaluate the quality service in higher education in Marmara and Nigde Omer Halisdemir Universities' department of education students. This study was prepared using a screening model from quantitative research methods. The sample of this research comprised 886 university students attending the higher education…

Total Quality Management in Higher Education: Clearing the Hurdles. A Survey on Strategies for Implementing Quality Management Practices in Higher Education. A GOAL/QPC Application Report.

ERIC Educational Resources Information Center

Seymour, Daniel

Based on a survey of Quality Management (QM) practitioners at 21 colleges, this study presents the 10 most difficult implementation hurdles to QM in higher education and a set of hurdle-clearing strategies. The hurdles are: (1) lack of time to implement QM; (2) perception that QM is something for janitorial and housing staffs but not applicable to…

Evaluation of the Factors That Determine Quality in Higher Education: An Empirical Study

ERIC Educational Resources Information Center

Tsinidou, Maria; Gerogiannis, Vassilis; Fitsilis, Panos

2010-01-01

Purpose: The aim of this paper is to identify the quality determinants for education services provided by higher education institutions (HEIs) in Greece and to measure their relative importance from the students' points of view. Design/methodology/approach: A multi-criteria decision-making methodology was used for assessing the relative importance…

Quality Assurance Policies and Practices in Scandinavian Higher Education Systems: Convergence or Different Paths?

ERIC Educational Resources Information Center

Kalpazidou Schmidt, Evanthia

2017-01-01

Because there is close cooperation on quality assurance in the Scandinavian countries, one would expect there to be convergence of quality assurance policies and practices in Scandinavian higher education. Few studies have analysed these quality assurance policies and practices from a comparative viewpoint. Based on empirical evidence produced in…

Assessing Quality and Evaluating Performance in Higher Education: Worlds Apart or Complementary Views?

ERIC Educational Resources Information Center

Sarrico, Claudia S.; Rosa, Maria J.; Teixeira, Pedro N.; Cardoso, Margarida F.

2010-01-01

This paper reflects on quality assessment and performance evaluation in higher education, namely by analysing the insufficient link between those two aspects. We start by reviewing the current state of the art regarding different processes and mechanisms of quality assessment and performance evaluation and discuss some of the major issues…

Quality Differences of Higher Education and Its Determinants in a Less-Developed Country

ERIC Educational Resources Information Center

Sarmiento Espinel, Jaime Andrés; Silva Arias, Adriana Carolina; Van Gameren, Edwin

2015-01-01

Two key measures to determine the quality of higher education are the performance of students and the accreditation of a programme's quality. We analyse the difference in the distributions of the student's scores in a standardised test of economics knowledge between accredited and non-accredited undergraduate economics programmes in a…

Walking towards a Moving Target: Quality Assurance in European Higher Education

ERIC Educational Resources Information Center

Westerheijden, Don F.

2005-01-01

The history of (external) quality assurance schemes in European higher education since ca. 1980 is sketched in this article. The three pioneering countries in Western Europe are taken as models of different developments and contrasted with the rise of accreditation in Central and Eastern Europe after 1989. Using theoretical insights, the dynamics…

Quality, Pedagogy and Governance in Private Higher Education Institutions in Egypt

ERIC Educational Resources Information Center

Barsoum, Ghada

2017-01-01

Building on a mixed method research approach, this article reports on an analysis of the difference between public and private higher education institutions (HEIs) in Egypt in terms of teaching methods, quality assessment approaches and alumni engagement. An analysis of the survey data compared the experiences of 1,713 graduates of both private…

Governance of Higher Education--The Role of Proximity in Teaching Quality

ERIC Educational Resources Information Center

Macheridis, Nikos; Paulsson, Alexander

2016-01-01

The starting point of this article is the relation between teaching quality and expectations by different governance actors in higher education. Managing a department in a public university is, to a large extent, about the coordination of governance actors, involving government authorities as well as the university and the faculty. Internally, the…

The Development of QM-Fudan Higher Education Online Course Quality Standards: Some Results and Analysis

ERIC Educational Resources Information Center

Ding, Yan; Gao, Yaping; Lu, Fang

2017-01-01

This paper aims to examine whether and how the US-based Quality Matters (QM) Higher Education Rubric-Design Standards for Online and Blended Courses apply to the Chinese higher education environment. Suitability and matchability of QM Standards are respectively examined through a questionnaire and course reviews at Fudan University, a leading…

The Evidence for a Risk-Based Approach to Australian Higher Education Regulation and Quality Assurance

ERIC Educational Resources Information Center

Edwards, Fleur

2012-01-01

This paper explores the nascent field of risk management in higher education, which is of particular relevance in Australia currently, as the Commonwealth Government implements its plans for a risk-based approach to higher education regulation and quality assurance. The literature outlines the concept of risk management and risk-based approaches…

The Work-Related Quality of Life Scale for Higher Education Employees

ERIC Educational Resources Information Center

Edwards, Julian A.; Van Laar, Darren; Easton, Simon; Kinman, Gail

2009-01-01

Previous research suggests that higher education employees experience comparatively high levels of job stress. A range of instruments, both generic and job-specific, has been used to measure stressors and strains in this occupational context. The Work-related Quality of Life (WRQoL) scale is a measure designed to capture perceptions of the working…

Quality Procedures in the European Higher Education Area and Beyond--Visions for the Future: Third ENQA Survey. ENQA Occasional Papers 18

ERIC Educational Resources Information Center

Grifoll, Josep; Hopbach, Achim; Kekalainen, Helka; Lugano, Nathalie; Rozsnyai, Christina; Shopov, Todor

2012-01-01

Higher education reforms over the last decade, resulting in the establishment of the European Higher Education Area, with new social demands and expectations, have greatly impacted quality assurance in higher education. As a follow-up activity to two previous surveys on external quality procedures, the European Association for Quality Assurance in…

Nurturing Quality of Higher Education through National Ranking: A Potential Empowerment Model for Developing Countries

ERIC Educational Resources Information Center

Kusumastuti, Dyah; Idrus, Nirwan

2017-01-01

This paper reviews the recently introduced National Higher Education ranking system in Indonesia in order to evaluate its potential as a sustainable model to improve the quality of higher education in the country. It is a scaffold towards an established world-universities ranking system that may prove formidable for a developing country. This…

Employers, Quality and Standards in Higher Education: Shared Values and Vocabularies or Elitism and Inequalities?

ERIC Educational Resources Information Center

Morley, Louise; Aynsley, Sarah

2007-01-01

This paper is based on a research project funded by the Higher Education Funding Council for England which investigated employers' needs for information on higher education quality and standards. A key issue was identifying the type of knowledge that employers utilise in graduate recruitment. A finding of the study was that information on quality…

Appropriate Importation and Effective Utilization of Top Quality Foreign Higher Education Resources for Sino-Foreign Cooperation in Running Schools

ERIC Educational Resources Information Center

Jinhui, Lin; Zhiping, Liu

2009-01-01

The appropriate importation and effective utilization of superior-quality foreign higher education resources are crucial to enhance the level and quality of school administration cooperation with foreign partners because it can not only make up for the shortage in domestic education resources and push forward China's higher education reform but…

Specific Remedy for Specific Problem: Measuring Service Quality in South African Higher Education

ERIC Educational Resources Information Center

de Jager, Johan; Gbadamosi, Gbolahan

2010-01-01

This study commences a process of developing a scale for the measurement of service quality in higher education in South Africa and also examines the relationship between the measures of service quality on the one hand and some other related variables such as intention to leave the university, trust in management of the university and the overall…

Quality in Liberal Learning: Curricular Innovations in Higher Education. A Report of Project QUILL.

ERIC Educational Resources Information Center

Guroff, Katharine S., Ed.; Boeker, Margaret C.

Conference proceedings and descriptions of 62 projects funded through Project QUILL (Quality in Liberal Learning) are presented. Project QUILL, which began in 1978, awarded small incentive grants to higher education institutions to encourage new approaches to the integration of traditional disciplines, professional education, and the needs of…

Technologies of Student Testing for Learning Quality Evaluation in the System of Higher Education

ERIC Educational Resources Information Center

Bayukova, Nadezhda Olegovna; Kareva, Ludmila Alexandrovna; Rudometova, Liliya Tarasovna; Shlangman, Marina Konstantinovna; Yarantseva, Natalia Vladislavovna

2015-01-01

The paper deals with technology of students' achievement in the area of educational activities, methods, techniques, forms and conditions of monitoring knowledge quality in accordance with the requirements of Russian higher education system modernization. The authors propose methodic techniques of students' training for testing based on innovative…

Measuring Teaching Quality in Higher Education: Assessing Selection Bias in Course Evaluations

ERIC Educational Resources Information Center

Goos, Maarten; Salomons, Anna

2017-01-01

Student evaluations of teaching (SETs) are widely used to measure teaching quality in higher education and compare it across different courses, teachers, departments and institutions. Indeed, SETs are of increasing importance for teacher promotion decisions, student course selection, as well as for auditing practices demonstrating institutional…

Guidelines for External Reviews of Quality Assurance Agencies in the European Higher Education Area. ENQA Occasional Papers 19

ERIC Educational Resources Information Center

ENQA (European Association for Quality Assurance in Higher Education), 2012

2012-01-01

In accordance with the ENQA (European Association for Quality Assurance in Higher Education) membership criteria laid down in the Statutes of ENQA, member agencies are required to undergo external reviews against the membership criteria, and thereby the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) as…

Measuring Institutional Performance in Higher Education.

ERIC Educational Resources Information Center

Meyerson, Joel W., Ed.; Massy, William F., Ed.

This collection of seven essays from the Stanford Forum for Higher Education Futures focuses on how downsizing, quality management, and reengineering have are affecting higher education. An introductory paper, "Introduction: Change in Higher Education: Its Effect on Institutional Performance," (Joel W. Meyerson and Sandra L. Johnson)…

Quality by Association across North-South Divides: United States Accreditation of Mexican Institutions of Higher Education

ERIC Educational Resources Information Center

Blanco Ramirez, Gerardo

2013-01-01

Institutional accreditation in higher education presents a dual reality: Accreditation is intended to hold colleges and universities accountable through external evaluation and, at the same time, accreditation constitutes an opportunity for higher education leaders to assess, improve, and communicate the quality of their undertakings. In an…

Mentoring Professors: A Model for Developing Quality Online Instructors and Courses in Higher Education

ERIC Educational Resources Information Center

Barczyk, Casimir; Buckenmeyer, Janet; Feldman, Lori

2010-01-01

This article presents a four-stage model for mentoring faculty in higher education to deliver high quality online instruction. It provides a timeline that shows the stages of program implementation. Known as the Distance Education Mentoring Program, its major outcomes include certified instructors, student achievement, and the attainment of a…

The Incorporation of Quality Attributes into Online Course Design in Higher Education

ERIC Educational Resources Information Center

Lenert, Kathleen Anne; Diane P. Janes

2017-01-01

A survey was designed incorporating questions on 28 attributes (compiled through a literature review) and considered to be quality features in online academic courses in higher education. This study sought to investigate the ongoing practice of instructional designers and instructors in the United States with respect to their incorporation of…

Relationship Quality in Higher Education Marketing: The Role of Social Media Engagement

ERIC Educational Resources Information Center

Clark, Melissa; Fine, Monica B.; Scheuer, Cara-Lynn

2017-01-01

The landscape in consumer marketing is changing due to the rise in popularity of social media. This shift has also affected how higher education institutions build relationships with their stakeholders. This study explores how social media engagement impacts relationship quality between the university and one of its key stakeholder groups,…

Measuring Service Quality in Higher Education: Development of a Hierarchical Model (HESQUAL)

ERIC Educational Resources Information Center

Teeroovengadum, Viraiyan; Kamalanabhan, T. J.; Seebaluck, Ashley Keshwar

2016-01-01

Purpose: This paper aims to develop and empirically test a hierarchical model for measuring service quality in higher education. Design/methodology/approach: The first phase of the study consisted of qualitative research methods and a comprehensive literature review, which allowed the development of a conceptual model comprising 53 service quality…

The Long Road--How Evolving Institutional Governance Mechanisms Are Changing the Face of Quality in Portuguese Higher Education

ERIC Educational Resources Information Center

Sarrico, Cláudia S.; Veiga, Amélia; Amaral, Alberto

2013-01-01

While a lot has been written regarding the changing management and governance arrangements in higher education, less is known about how this progression relates to quality in higher education. The purpose of this article is to describe the context of governance in Portuguese higher education institutions and how institutional governance…

Unfreezing Higher Education Institutions? Understanding the Introduction of Quality Management in Teaching and Learning in Germany

ERIC Educational Resources Information Center

Seyfried, Markus; Ansmann, Moritz

2018-01-01

Quality management (QM) in teaching and learning has strongly "infected" the higher education sector and spread around the world. It has almost everywhere become an integral part of higher education reforms. While existing research on QM mainly focuses on the national level from a macro-perspective, its introduction at the institutional…

Perceptions of Quality in Higher Education: A Comparative Study of Turkish and Australian Business Academics

ERIC Educational Resources Information Center

Kalayci, Nurdan; Watty, Kim; Hayirsever, Fahriye

2012-01-01

Finding a common definition of "quality" in studies of quality and quality improvement in higher education institutions is very important. This study identifies the views of a key stakeholder group, academics, with reference to their beliefs (what is currently occurring) and their attitudes (what ought to be occurring) in relation to…

Expansion vs. Quality: Emerging Issues of For-Profit Private Higher Education Institutions in Ethiopia

NASA Astrophysics Data System (ADS)

Alemu, Daniel S.

2010-02-01

Private for-profit higher education has been rapidly expanding in developing countries worldwide since the early 1990s. This global trend has been particularly evident in Ethiopia, where only three public universities existed until 1996. By 2005, about 60 private for-profit higher education institutions had been founded in Ethiopia. This has led to mixed feelings among the Ethiopian public. While some laud the opportunities and advantages these new institutions bring, others are apprehensive that the quality of education might be compromised by an expansion motivated by monetary gain. This article sheds light on these paradoxes and provides suggestions for policy and practices.

Higher Education Is More than Just about the Economy

ERIC Educational Resources Information Center

Higgs, Philip

2006-01-01

This essay addresses the question, "What is quality in higher education?" In so doing it raises many interesting and vexing questions in relation to education. For example, is "quality" in higher education the same as, for example, "quality" with reference to the quality of clothing or the quality of meat in local…

Student Perceptions of Service Quality in a Multi-Campus Higher Education System in Spain

ERIC Educational Resources Information Center

Gallifa, Josep; Batalle, Pere

2010-01-01

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…

The Standards Paradox: How Quality Assurance Regimes Can Subvert Teaching and Learning in Higher Education

ERIC Educational Resources Information Center

Brady, Norman; Bates, Agnieszka

2016-01-01

The quest continues to standardise quality assurance systems throughout the European Higher Education Area (EHEA) under the auspices of the Bologna Process and led by the European Network for Quality Assurance (ENQA). Mirroring its member organisation in England, the Quality Assurance Agency (QAA), ENQA identifies, as one of its core aims, the…

Beyond Participation: Do the Cost and Quality of Higher Education Shape the Enrollment Composition? The Case of Italy

ERIC Educational Resources Information Center

Pigini, Claudia; Staffolani, Stefano

2016-01-01

We analyze the effects of costs, geographical accessibility, and quality of higher education institutions on participation and on the composition of enrolled students, in terms of their educational and socioeconomic backgrounds. We develop a theoretical framework for higher education choices of secondary school graduates where differently talented…

Public higher education in the Philippines

NASA Astrophysics Data System (ADS)

Cardozier, V. R.

1984-06-01

Clearly, the national government of the Philippines has decided to increase the number and comprehensiveness of its public colleges and universities. While private colleges and universities are likely to dominate higher education in the Philippines for the remainer of this century, it appears that public, tax-supported higher education will become increasingly available there. The Philippines is not a wealthy country but it is devoting a substantial portion of its national resources to public higher education. In 1983, higher education received 2.85 percent of the national budget, a figure that has been rising for years. Compared with some highly developed countries, this is not a large percentage, but for a country that has traditionally relied on private higher education, it is a major and growing investment in the public sector. While many of the better universities in the Philippines are private, many other private educational institutions are small and struggling. As their financial resources become more limited, and as less expensive, tax-supported higher education becomes increasingly available, a lot of the struggling private colleges will probably close. This process is also being hastened by actions of the government to upgrade quality, for example in the case of the many private colleges that developed after World War II. In an attempt to improve the academic quality of these marginal institutions, the Ministry of Education, Culture and Sports has been given extensive authority, and while its intrusion into private institutions has been modest by some measures, its requirements are affecting them all and will speed the demise of some. This is bound to lead to a stronger role for public higher education in the Philippines, a country that is striving diligently to improve the education and hence the quality of life of its people.

The Relationship between Perceived Quality of Mentoring and Anticipated Turnover among Executives in Higher Education

ERIC Educational Resources Information Center

Curtis, Lynne K.

2011-01-01

The purpose of the study was to identify if there was a relationship between the perceived quality of mentoring and the intention to quit among executive leaders in the field of higher education. The quality in mentoring (QIM) questionnaire was used to measure the quality of four separate aspects of a mentoring program: management and support…

ISO 9000 and Higher Education: Can This Approach to Quality Work on Campus?

ERIC Educational Resources Information Center

Bennett, Charles

1997-01-01

The most widely recognized quality management standard in the world, the International Organization for Standardization's ISO 9000, is considered by some in higher education to have much potential for college administration. Its advantages include its focus on organizational infrastructure, adaptability, articulation of tangible requirements for…

Freeing the Chi of Change: The Higher Education Academy and Enhancing Teaching and Learning in Higher Education

ERIC Educational Resources Information Center

Trowler, Paul; Fanghanel, Joelle; Wareham, Terry

2005-01-01

This article examines recent UK policy initiatives to enhance teaching and learning in higher education in the UK, and the quality of the student experience there. The Higher Education Academy has recently begun to work in this area and the Higher Education Bill (2004) has passed into law. A reflective review of previous initiatives is therefore…

Measuring Competencies of Higher Education Graduates

ERIC Educational Resources Information Center

Allen, Jim; Ramaekers, Ger; van der Velden, Rolf

2005-01-01

This chapter describes a new conceptual model for measuring competencies of higher education graduates. The proposed instrument can become a valuable tool for higher education quality management, policy evaluation, and scientific research. (Contains 1 figure.)

Improving Quality Higher Education in Nigeria: The Roles of Stakeholders

ERIC Educational Resources Information Center

Asiyai, Romina Ifeoma

2015-01-01

This paper discusses the roles of stakeholders in improving quality of university education in Nigeria. Internal and external stakeholders are identified and the various roles they could play in improving the quality of university education are discussed. The paper contends that continuous and holistic improvement in university education system…

Quality Assurance and Its Impact from Higher Education Institutions' Perspectives: Methodological Approaches, Experiences and Expectations

ERIC Educational Resources Information Center

Bejan, Stelian Andrei; Janatuinen, Tero; Jurvelin, Jouni; Klöpping, Susanne; Malinen, Heikki; Minke, Bernhard; Vacareanu, Radu

2015-01-01

This paper reports on methodological approaches, experiences and expectations referring to impact analysis of quality assurance from the perspective of three higher education institutions (students, teaching staff, quality managers) from Germany, Finland and Romania. The presentations of the three sample institutions focus on discussing the core…

USA Education Policy in Transnationalization of Higher Education

ERIC Educational Resources Information Center

Avshenyuk, Nataliya

2018-01-01

The analysis of American experience of higher education transnationalization, as well as influence of these processes on various spheres of social development has been done. The main factor is the desire to improve the quality of higher education national system, which leads to positive competition between local and foreign universities and serves…

A World of Brands: Higher Education and the Emergence of Multinational Quality Franchises

ERIC Educational Resources Information Center

Blanco Ramírez, Gerardo

2014-01-01

This article explores the concepts of "brand" and "franchise" in the development of international quality assurance. The impact of corporate language and culture on higher education is evident and has been extensively analysed. Recent attention given to branding of universities reflects the ever-growing influence of corporate…

Engaging Employers to Develop Quality in Higher Education: The Case of Communication Studies in Italy

ERIC Educational Resources Information Center

Romenti, Stefania; Invernizzi, Emanuele; Biraghi, Silvia

2012-01-01

This paper explores how employer engagement can enhance potential employability of graduates, which represents a fundamental institutional achievement to ameliorate quality of higher education. While the role of student and staff engagement in quality improvement has received in-depth research attention, the need for listening to expectations of…

Total Quality Management Elements and Results in Higher Education Institutions: The Greek Case

ERIC Educational Resources Information Center

Psomas, Evangelos; Antony, Jiju

2017-01-01

Purpose: The purpose of this paper is to determine the main total quality management (TQM) elements adopted and the respective results achieved by higher education institutions (HEIs) in Greece. Design/methodology/approach: A research study was designed and carried out in private sector Greek HEIs. Fifteen HEIs were approached through interviews…

Quality Assurance in Higher Education in Spain: An Overview of the Accreditation System

ERIC Educational Resources Information Center

Ríos, Cristina

2015-01-01

Accreditation has become an important issue in Spain. This paper presents an overview of Spain's accreditation system; a system which is relatively new and has evolved rapidly, fostered by legislative mandates which established accreditation bodies to regulate the quality of higher education institutions. One of the initial challenges faced by…

The Application of Teaching Quality Indicators in Saudi Higher Education by the Perspective of Academics

ERIC Educational Resources Information Center

Almuntashiri, Abdulrahman; Davies, Michael D.; McDonald, Christine V.

2016-01-01

This paper investigated the level of application of teaching quality indicators (TQIs) in Saudi higher education by the perspective of academics. Data were collected through an online survey of 467 academics in 21 Faculties of Education (SFEs). The online survey consisted of (20) items. Participants were asked to indicate the level of application…

The Introduction of External Quality Assurance in South African Higher Education: An Analysis of Stakeholder Response

ERIC Educational Resources Information Center

Luckett, Kathy

2007-01-01

This paper analyses the take-up of proposals for a national quality assurance system in South Africa using different approaches to quality assurance to classify stakeholder responses to survey and interview questions. The context of the study was the introduction of an external quality assurance system for South African higher education by an…

Zen and the Art of Higher Education Maintenance: Bridging Classic and Romantic Notions of Quality.

ERIC Educational Resources Information Center

Shields, Patricia M.

Uses Robert Pirsig's ideas in "Zen and the Art of Motorcycle Maintenance" to explore two ways of viewing quality in higher education: the romantic and the classic. Analyzes historical and contemporary literature on quality using insights of Alfred Whitehead, Pirsig, and John Dewey, urging a vision that is honest and that incorporates…

Thoughts on the Restoration of Academic Quality. Volume I. Occasional Papers in the Study of Higher Education.

ERIC Educational Resources Information Center

Mayhew, Lewis B.

The restoration of academic and intellectual quality in higher education is considered in regard to educational reforms, the undergraduate curriculum, organized out-of-class life, faculty and college teaching, academic leadership, centralized/decentralized organization, accreditation, governance, and graduate education. It is suggested that in…

A Phenomenographic Study of Students' Conceptions of Quality in Learning in Higher Education in Rwanda

ERIC Educational Resources Information Center

Mbabazi Bamwesiga, Penelope; Fejes, Andreas; Dahlgren, Lars-Owe

2013-01-01

The aim of this study is to understand the different ways that university students conceptualise quality in learning by drawing on a phenomenographic approach. A total of 20 students in higher education in Rwanda were interviewed and analysis of the interviews generated an outcome space of conceptions of quality in learning as transformation,…

Do Electronic Technologies Increase or Narrow Differences in Higher Education Quality between Low- and High-Income Countries?

ERIC Educational Resources Information Center

Capshaw, Norman Clark

2008-01-01

The disruptive technologies of the Internet and computers are changing our world in myriad ways. These technologies are also increasingly being employed in higher education but to what effect? Are the effects on higher education quality measurable, and if so, what is the effect on the traditional gap between high-income and low- to middle-income…

Higher Education Evaluation in Germany

ERIC Educational Resources Information Center

Schmidt, Bernhard; von Hippel, Aiga; Tippelt, Rudolf

2010-01-01

Quality assurance in the area of higher education has become a central issue among both politicians and scientists. University evaluations which refer to both research and teaching are an important element of quality assurance. The present contribution starts out by determining the different components of quality at universities according to…

Organisational Stress among Faculty Members of Higher Education Sector

ERIC Educational Resources Information Center

Areekkuzhiyil, Santhosh

2011-01-01

Background: Quality faculty members is a must for any higher education institution aspiring for Quality. Organisational stress one of the most important factors influencing the quality and efficiency of the faculty. Hence, the Organisational stress has to be managed in such a way that it should contribute to the quality of higher education. Hence…

Implementing a Quality Management Framework in a Higher Education Organisation: A Case Study

ERIC Educational Resources Information Center

O'Mahony, Kim; Garavan, Thomas N.

2012-01-01

Purpose: This paper aims to report and analyse the lessons learned from a case study on the implementation of a quality management system within an IT Division in a higher education (HE) organisation. Design/methodology/approach: The paper is based on a review of the relevant literatures and the use of primary sources such as document analysis,…

Framing and Enhancing Distributed Leadership in the Quality Management of Online Learning Environments in Higher Education

ERIC Educational Resources Information Center

Holt, Dale; Palmer, Stuart; Gosper, Maree; Sankey, Michael; Allan, Garry

2014-01-01

This article reports on the findings of senior leadership interviews in a nationally funded project on distributed leadership in the quality management of online learning environments (OLEs) in higher education. Questions were framed around the development of an OLE quality management framework and the situation of the characteristics of…

Between Efficiency and Transformation: The Opinion of Deans on the Meaning of Quality in Higher Education

ERIC Educational Resources Information Center

Olaskoaga-Larrauri, Jon; Barrenetxea-Ayesta, Miren; Cardona-Rodríguez, Antonio; Mijangos-Del Campo, Juan José; Barandiaran-Galdós, Marta

2016-01-01

The literature on quality management at higher education institutions has for some time been working on the basis of two issues: a) the diversity of ideas as to what "quality" means, which makes it harder to apply the principles of quality management in this context; and b) the idea that this diversity is in some way a response to the…

The Effects of Lecturer Commitment on Student Perceptions of Teaching Quality and Student Satisfaction in Chinese Higher Education

ERIC Educational Resources Information Center

Xiao, Jian; Wilkins, Stephen

2015-01-01

Student satisfaction has become an important concept in higher education because students are paying higher tuition fees and increasingly seeing themselves as customers and because satisfaction is commonly used as an indicator of quality by quality assurance agencies and the compilers of rankings and league tables. In business organisations, it…

Teaching Evaluation Is Very Necessary at Institutions of Higher Education

ERIC Educational Resources Information Center

Daren, Huang

2009-01-01

Government supervision over the quality of higher education by means of evaluations, examinations and verifications, or accreditations is a common international practice in terms of monitoring and controlling the quality of higher education. Many countries stipulate by law that institutions of higher education must submit to evaluation by the…

Quality after the Cuts? Higher Education Practitioners' Accounts of Systemic Challenges to Teaching Quality in Times of "Austerity"

ERIC Educational Resources Information Center

Feigenbaum, Anna; Iqani, Mehita

2015-01-01

What are the ramifications of current changes in the higher education landscape in the UK for the ways in which teaching staff perceive their teaching practices? What impact are funding cuts, increases in student fees and the concomitant increased workloads having on faculty morale? How might this influence "quality cultures" in teaching…

Quality Assurance in UK Higher Education: Issues of Trust, Control, Professional Autonomy and Accountability

ERIC Educational Resources Information Center

Hoecht, Andreas

2006-01-01

This article explores the issues of trust, control, professional autonomy and accountability in higher education quality assurance in the UK. The main part of this article is conceptual, but it includes results from semi-structured interviews with academic staff that were conducted at two "new university" business schools. Both…

Brewing Service Quality in Higher Education: Characteristics of Ingredients that Make up the Recipe

ERIC Educational Resources Information Center

Yeo, Roland K.

2008-01-01

Purpose: The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It draws on the underpinnings of SERVQUAL, and discusses the dichotomy and interrelation between customer perception and expectation. Design/methodology/approach:…

How "Similarity" in Higher Education Can Improve Assessment Quality

ERIC Educational Resources Information Center

Shibli, Naveed

2009-01-01

Higher education is the product of three constituents, the policy makers or government, the executors or faculty and the recipients or the students or scholars. Steadiness among different constituents in given social interaction can act as facilitating motive and it could make higher education more smooth and productive. The "steadiness"…

Key Challenges in the Reform of Governance, Quality Assurance, and Finance in Vietnamese Higher Education--A Case Study

ERIC Educational Resources Information Center

Dao, Khanh Van

2015-01-01

Vietnam's higher education is highly centralized in terms of its governance and management. A couple of higher education reform plans have been introduced over the past decade but they seem to result in poor outcomes. This paper addresses the challenges faced in the areas of governance, quality assurance and finance by a "key" university…

Handbook for the Commonwealth of Learning Review and Improvement Model: Making Quality Work in Higher Education

ERIC Educational Resources Information Center

Commonwealth of Learning, 2010

2010-01-01

The Commonwealth of Learning Review and Improvement Model (COL RIM) was developed by the Commonwealth of Learning in response to two key drivers: (1) Increased global emphasis on the quality of higher education; and (2) Rising concern about the high cost and uncertain benefits of conventional approaches to external quality assurance. Any…

Assessing the Quality of the Business and Management Education in Higher Education

ERIC Educational Resources Information Center

Lee, Lung-Sheng; Ko, Hui-Min; Wang, Mei-Tyng; Pan, Ying-Ju

2014-01-01

As the third-party planner and implementer of higher education institutional and program evaluations, the Higher Education Evaluation and Accreditation Council of Taiwan (HEEACT) completed program evaluations for all 145 undergraduate business and management (B&M) programs in 43 universities/colleges from 2006 to 2010. In the 145 programs…

Voluntarism, Tax Reform, and Higher Education.

ERIC Educational Resources Information Center

Council for Financial Aid to Education, New York, NY.

Voluntary initiative and voluntary support have been of fundamental importance in the establishment and development of the system of higher education in the U.S. Much of the superior quality of higher education is due to its diversity and its freedom from outside control. Voluntary financial support is one of the vital factors responsible for the…

Demystifying Educational Resilience: Barriers of Bahamian Nontraditional Adult Learners in Higher Education

ERIC Educational Resources Information Center

Hunter-Johnson, Yvonne

2017-01-01

Within the past 30 years, the number of nontraditional learners who pursue higher education has increased. This gravitation to higher education can be attributed to the changing value of the nontraditional learner regarding higher education as a direct link to improving the quality of employment, family, and financial stability. Despite the desire…

ENQA: 10 Years (2000-2010): A Decade of European Co-Operation in Quality Assurance in Higher Education

ERIC Educational Resources Information Center

Crozier, Fiona, Ed.; Costes, Nathalie, Ed.; Ranne, Paula, Ed.; Stalter, Maria, Ed.

2010-01-01

The history of ENQA (European Association for Quality Assurance in Higher Education) arises in the late 1990s when the first formal procedures for quality assurance begun to stabilize on a national level. As a result of the European Pilot Projects in the field of external quality assurance during the nineties, participants felt the need for…

Review of the Research Literature on Defining and Demonstrating Quality Teaching and Impact in Higher Education

ERIC Educational Resources Information Center

Strang, Lucy; Bélanger, Julie; Manville, Catriona; Meads, Catherine

2016-01-01

In March 2016, the Higher Education Academy (HEA) commissioned RAND Europe to conduct a literature review of research published since 2012, with the aim of identifying and summarising the key trends and issues in the literature on how "quality teaching" and its impact are currently being defined and demonstrated at higher education…

Higher Education in the Mirror of Sociology.

ERIC Educational Resources Information Center

Kharcheva, V. G.; Sheregi, F. E.

1995-01-01

Studies the attitudes of college students, faculty, and administrators on higher education issues in Russia. Less than half of those surveyed believe that the quality of instruction in Russian higher education is adequate. Includes nine tables of socioeconomic data profiling faculty and students. (CFR)

Evaluating the Success of Educational Policy in Mexican Higher Education

ERIC Educational Resources Information Center

Sagarra, Marti; Mar-Molinero, Cecilio; Rodríguez-Regordosa, Herberto

2015-01-01

State support in higher education (HE) is often justified on the grounds that HE is important for the development of the country. However, little analysis is normally done in order to assess the impact of education quality initiatives. The Mexican government has been engaging in a policy of HE quality improvement that can be traced to 1989. In…

Statistics Report on TEQSA Registered Higher Education Providers, 2017

ERIC Educational Resources Information Center

Australian Government Tertiary Education Quality and Standards Agency, 2017

2017-01-01

The "Statistics Report on TEQSA Registered Higher Education Providers" ("the Statistics Report") is the fourth release of selected higher education sector data held by is the fourth release of selected higher education sector data held by the Australian Government Tertiary Education Quality and Standards Agency (TEQSA) for its…

The Silent Revolution in Higher Education

ERIC Educational Resources Information Center

London, Herbert; Draper, Mark

2008-01-01

Higher education today fails to exploit the power of emergent educational technology. If it did, the authors contend that "everyone on the planet would already have access to a top-quality college education for pennies a day acquired in less than half the traditional four years." The authors envision a college education that replaces the lecture…

Misdeeds in the US Higher Education: Illegality versus Corruption

ERIC Educational Resources Information Center

Osipian, Ararat L.

2008-01-01

Corruption in higher education has long been neglected as an area of research in the US. The processes of decentralization, commoditization, and privatization in higher education rise questions of accountability, transparency, quality, and access. Every nation solves problems of access, quality, and equity differently. Thus, although prosecuting…

Does the Emperor Have the Right (or Any) Clothes? The Public Regulation of Higher Education Qualities over the Last Two Decades

ERIC Educational Resources Information Center

Blackmur, Douglas

2010-01-01

This article suggests that the public higher education "quality assurance" systems which have been erected over the last 20 years or so rest on flimsy public policy and intellectual foundations. It asks if input/output relationships in higher education can be identified to the extent implied by current models of public higher education "quality…

Adopting Self-Accreditation in Response to the Diversity of Higher Education: Quality Assurance in Taiwan and Its Impact on Institutions

ERIC Educational Resources Information Center

Chen, Karen Hui-Jung; Hou, Angela Yung-Chi

2016-01-01

In 2012, Taiwan implemented a dual-track quality assurance system comprising accreditation and self-accreditation in higher education institutions. Self-accrediting institutions can accredit their programs without requiring approval from external quality assurance agencies. In contrast to other countries, the Ministry of Education of Taiwan…

The role of higher education in transforming the quality of dementia care: dementia studies at the University of Bradford.

PubMed

Downs, M; Capstick, A; Baldwin, P C; Surr, C; Bruce, E

2009-04-01

There is now widespread concern about the inadequate care and support provided to people with dementia from diagnosis to death. It is acknowledged that while there is a range of effective ways to care for and support people with dementia and their families from diagnosis to death, these have yet to become integral to practice. In England, for example, the National Dementia Strategy seeks to transform the quality of dementia care. One of the key components to transforming the quality of care is to ensure we have an informed and effective workforce. We argue here that in order to transform the quality of care we need to distinguish between the aims of training and education. Whilst there is a place for skills-based workplace training, Higher Education in dementia studies has a key role to play in the provision of specialist knowledge and skills in dementia care emphasizing as it does the development of critical thinking, reflection and action. In this paper we describe dementia studies at Bradford University available at both undergraduate and postgraduate levels. We outline their aims and learning outcomes, curricula, approach to teaching, learning and assessment. We describe the nature of students who study with us, noting their fit with the Higher Education Funding Council in England's agenda for widening participation in higher education. Higher Education in dementia studies has a unique role to play in equipping practitioners and professionals with the information, skills and attitudes to realize the potential for quality of life for people with dementia and their families.

Australian Higher Education Reforms--Unification or Diversification?

ERIC Educational Resources Information Center

Coombe, Leanne

2015-01-01

The higher education policy of the previous Australian government aimed to achieve an internationally competitive higher education sector while expanding access opportunities to all Australians. This policy agenda closely reflects global trends that focus on achieving both quality and equity objectives. In this paper, the formulation and…

Enterprise Education: A New Social Ethic for Higher Education?

ERIC Educational Resources Information Center

Foreman-Peck, L.

1993-01-01

Review of a British initiative to develop entrepreneurship courses in higher education concludes that meeting industry demands can lead to conservative credentialism instead of enterprising qualities. Enterprise education should be concerned with present and future needs of employers, rather than their demands. (SK)

Educational Quality in Music Teacher Education: Components of a Foundation for Research

ERIC Educational Resources Information Center

Johansen, Geir

2007-01-01

Increasing demands for educational quality in higher education affect both higher music education and music teacher education. A theoretical framework is needed if we are to question what is meant by "educational quality" in the latter. To establish programs for quality development and assessment requires basic subject-specific research on the…

Quality in Cross-Border Higher Education and Challenges for the Internationalization of National Quality Assurance Agencies in the Asia-Pacific Region: The Taiwanese Experience

ERIC Educational Resources Information Center

Hou, Angela Yung-chi

2014-01-01

Cross-border higher education has created a need to build capacity -- particularly in the internationalization dimension -- for national quality assurance agencies to evaluate cross-border education provided by foreign educational providers, or jointly by local and foreign institutions. This is quickly becoming a key issue in the Asia-Pacific…

Service Quality in Higher Education--A Case Study of Universiti Brunei Darussalam

ERIC Educational Resources Information Center

Alani, Farooq; Yaqoub, Yasir; Hamdan, Mahani

2015-01-01

No one doubts the value and importance of quality education, and quality assurance is one major driving force to achieve this. Measuring the performance of service quality of education services of Universiti Brunei Darussalam (UBD), as part of the quality assessment, was assessed based on Parasuraman's five Servqual dimensions. The assessment was…

Assessing Higher Education Learning Outcomes in Brazil

ERIC Educational Resources Information Center

Pedrosa, Renato H. L.; Amaral, Eliana; Knobel, Marcelo

2013-01-01

Brazil has developed an encompassing system for quality assessment of higher education, the National System of Higher Education Evaluation (SINAES), which includes a test for assessing learning outcomes at the undergraduate level, the National Exam of Student Performance (ENADE). The present system has been running since 2004, and also serves as…

The Impact of Marketing Actions on Relationship Quality in the Higher Education Sector in Jordan

ERIC Educational Resources Information Center

Al-Alak, Basheer A. M.

2006-01-01

This field/analytical study examined the marketing actions (antecedents) and performance (consequences) of relationship quality in a higher education setting. To analyze data collected from a random sample of 271 undergraduate students at AL-Zaytoonah Private University of Jordan, the linear structural relationship (LISREL) model was used to…

"How to Strike the Right Balance between Quality Assurance and Quality Control in the Perceptions of Individual Lecturers": A Comparison of UK and Dutch Higher Education Institutions

ERIC Educational Resources Information Center

Teelken, Christine; Lomas, Laurie

2009-01-01

This paper focuses on the way lecturers observe, feel restrained by and cope with quality management systems that have been implemented in the higher education systems of the United Kingdom and the Netherlands. As two sides of the same coin, quality enhancement and quality control are of increased significance in European Higher Education…

Higher Education in California. Reviews of National Policies for Education.

ERIC Educational Resources Information Center

Organisation for Economic Cooperation and Development, Paris (France).

An international research team examines California's system of postsecondary and higher education. In particular, the examination seeks answers on how California maintains educational quality, access, and equality while working with the market and the state in developing educational solutions to political, social, and economic problems. Part 1 of…

West Virginia Higher Education Report Card, 1998.

ERIC Educational Resources Information Center

West Virginia State Coll. and University Systems, Charleston.

This report card provides information to parents, students, faculty, staff, state policymakers, and the general public as to the quality and performance of public higher education in West Virginia. The report responds to six statutory goals that emerged from the Higher Education Advocacy Team meetings in 1992: (1) better preparing students to…

Status of Indian Women in Higher Education

ERIC Educational Resources Information Center

Ghara, Tushar Kanti

2016-01-01

Women education and empowerment are the indicators of development. Women education ensures the holistic and long development. It includes equitable and increased access to technical and vocational education and training, higher education and research with due attention to quality assurance. This communication has taken a look on women…

Higher Education in Norway. Monographs on Higher Education.

ERIC Educational Resources Information Center

United Nations Educational, Scientific, and Cultural Organization, Bucharest (Romania). European Centre for Higher Education.

The system of higher education of Norway is described. After tracing the history and present structure of the Norwegian higher education system, information is provided on: the administrative structure, staff, costs, library service, the content and organization of courses, research in higher education, adult education, teaching and evaluation…

From Access to Success: An Integrated Approach to Quality Higher Education Informed by Social Inclusion Theory and Practice

ERIC Educational Resources Information Center

Gidley, Jennifer M.; Hampson, Gary P.; Wheeler, Leone; Bereded-Samuel, Elleni

2010-01-01

Equitable access, success and quality in higher education are examined from a variety of ideological perspectives. "Quality" is positioned as a complex generic concept while "access" and "success" are identified as key concepts in the social inclusion domain, supplemented by the concept of "participation."…

Regional Quality Assurance Activity in Higher Education in Southeast Asia: Its Characteristics and Driving Forces

ERIC Educational Resources Information Center

Umemiya, Naoki

2008-01-01

This article analyses the characteristics and driving forces of regional quality assurance activity in Southeast Asia, which has been actively promoted in recent years by the ASEAN University Network, an organisation for higher education under the auspices of the Association of Southeast Asian Nations (ASEAN). There are now more collaborative…

Reception of the Quality Assurance Commitments of the Bologna Process in Finnish Higher Education Institutions

ERIC Educational Resources Information Center

Ala-Va¨ha¨la¨, Timo

2016-01-01

This article analyses Finnish higher education institutions' reception of the implementation of the new quality assurance systems that governments participating in the Bologna Process have committed to establishing in the Berlin Communique´ of 2003. The data were collected using a web survey and the respondents were classified with a cluster…

Determining Perceptual Gaps of Service Quality and Value in Higher Education: A Midwestern Bible College

ERIC Educational Resources Information Center

McIntosh, Benjamin T.

2017-01-01

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent…

Higher Education Opportunity Act (Public Law 110-315)

ERIC Educational Resources Information Center

US Congress, 2008

2008-01-01

This purpose of this Act is to amend and extend the Higher Education Act of 1965, and for other purposes. This Act includes the following titles: (1) General Provisions; (2) Teacher Quality Enhancement; (3) Institutional Aid; (4) Student Assistance (Grants to Students in Attendance at Institutions of Higher Education, Federal Family Education Loan…

Quality Procedures in the European Higher Education Area and Beyond--Second ENQA Survey. ENQA Occasional Papers 14

ERIC Educational Resources Information Center

Costes, Nathalie; Crozier, Fiona; Cullen, Peter; Grifoll, Josep; Harris, Nick; Helle, Emmi; Hopbach, Achim; Kekalainen, Helka; Knezevic, Bozana; Sits, Tanel; Sohm, Kurt

2008-01-01

Quality assurance for higher education in Europe has developed significantly since 2002, and has increasingly influenced, and been influenced by, the Bologna Process. A major step in the Bologna Process was taken at the ministerial meeting in Bergen in May 2005, with the adoption of the Standards and Guidelines for Quality Assurance in the…

Does Internal Quality Management Contribute to More Control or to Improvement of Higher Education?: A Survey on Faculty's Perceptions

ERIC Educational Resources Information Center

Kleijnen, Jan; Dolmans, Diana; Willems, Jos; van Hout, Hans

2011-01-01

Purpose: The purpose of this paper is to explore faculty's perceptions of quality management activities (QMA) within their departments, attention being paid to relevant quality aspects and whether quality management contributes to control or improvement of higher education. Furthermore, it examines differences between departments and relationships…

Software requirements elicitation to support internal monitoring of quality assurance system for higher education in Indonesia

NASA Astrophysics Data System (ADS)

Amalia, A.; Gunawan, D.; Hardi, S. M.; Rachmawati, D.

2018-02-01

The Internal Quality Assurance System (in Indonesian: SPMI (Sistem Penjaminan Mutu Internal) is a systemic activity of quality assurance of higher education in Indonesia. SPMI should be done by all higher education or universities in Indonesia based on the Regulation of the Minister of Research, Technology and Higher Education of the Republic of Indonesia Number 62 of 2016. Implementation of SPMI must refer to the principle of SPMI that is independent, standardize, accurate, well planned and sustainable, documented and systematic. To assist the SPMI cycle properly, universities need a supporting software to monitor all the activities of SPMI. But in reality, many universities are not optimal in building this SPMI monitoring system. One of the obstacles is the determination of system requirements in support of SPMI principles is difficult to achieve. In this paper, we observe the initial phase of the engineering requirements elicitation. Unlike other methods that collect system requirements from users and stakeholders, we find the system requirements of the SPMI principles from SPMI guideline book. The result of this paper can be used as a choice in determining SPMI software requirements. This paper can also be used by developers and users to understand the scenario of SPMI so that could overcome the problems of understanding between this two parties.

Institutions of Higher Education Pre-Service School Health Education Practices

ERIC Educational Resources Information Center

Davidson, Brad; Telljohann, Susan K.; Dake, Joseph A.; Price, James H.

2010-01-01

Background: The quality of health education teachers is, in large part, dependent on the education they receive from their teacher preparation program. Purpose: This study assessed institutions of higher education (IHE) teaching practices in school health teacher preparation programs regarding the amount of time spent and content taught related to…

Comparative Case Studies on Indonesian Higher Education Rankings

NASA Astrophysics Data System (ADS)

Kurniasih, Nuning; Hasyim, C.; Wulandari, A.; Setiawan, M. I.; Ahmar, A. S.

2018-01-01

The quality of the higher education is the result of a continuous process. There are many indicators that can be used to assess the quality of a higher education. The existence of different indicators makes the different result of university rankings. This research aims to find variables that can connect ranking indicators that are used by Indonesian Ministry of Research, Technology, and Higher Education with indicators that are used by international rankings by taking two kind of ranking systems i.e. Webometrics and 4icu. This research uses qualitative research method with comparative case studies approach. The result of the research shows that to bridge the indicators that are used by Indonesian Ministry or Research, Technology, and Higher Education with web-based ranking system like Webometrics and 4icu so that the Indonesian higher education institutions need to open access towards either scientific or non-scientific that are publicly used into web-based environment. One of the strategies that can be used to improve the openness and access towards scientific work of a university is by involving in open science and collaboration.

The Balance between Higher Education Autonomy and Public Quality Assurance: Development of the Portuguese System for Teacher Education Accreditation

ERIC Educational Resources Information Center

Campos, Bartolo

2004-01-01

The accreditation systems of higher education institutions and/or programs are becoming a policy measure used to find a balance between their autonomy and public assurance concerning the quality of the qualifications they award. This article analyses, from the point of view of this balance of power, the process of development of the Portuguese…

Korean Higher Education Reforms and Changes since the 1990s

ERIC Educational Resources Information Center

Oh, Yun Suk

2011-01-01

Korean higher education has experienced significant changes since the 1990s. Terms like quality, excellence, competition, efficiency, restructuring, and accountability have become dominant in higher education discourse. These changes are integral parts of higher education reforms implemented by the South Korean government and higher educational…

Policies of Access and Quality of Higher Education in China and Kenya: A Comparative Study

ERIC Educational Resources Information Center

Malechwanzi, J. Muthiani; Shen, Hong; Mbeke, Caroline

2016-01-01

This paper traces the development and current situations of higher education in China and Kenya. This paper calls for rethinking on how to address increasing demand for access and quality through creating a conducive environment for learning and researching for both students and faculties. The paper presents a comparative study where China has…

Tides and Trends in Higher Education.

ERIC Educational Resources Information Center

Fincher, Cameron

This paper examines changes in American higher education, using the metaphor of ocean tides. The tides of change in the 1980s included public demands for assessment and accountability; fairness and credibility in advantages and benefits; improved quality of education; effectiveness and efficiency; assurance that college graduates were personally…

Value for Money and Quality in Higher Education

ERIC Educational Resources Information Center

Bhengu, Theo; Cele, Nhlanhla; Menon, Kirti

2006-01-01

Value for money as one of the principles of quality assurance in education has often been perceived and significantly misconstrued as placing emphasis on financial efficiency. This mechanistic view of "value for money" in South Africa has been given impetus by what Melck (2001) calls managerial practices and what Cele and Menon (2006)…

Higher Education in Ethiopia: Expansion, Quality Assurance and Institutional Autonomy

ERIC Educational Resources Information Center

Akalu, Girmaw Abebe

2014-01-01

This article chronicles the key challenges facing Ethiopia as it embarks on an ambitious, ideologically-driven and aggressive expansion of its higher education system in an effort to address its national goals of economic growth and poverty reduction. It is argued that the urge for higher education expansion has placed undue pressures particularly…

The Challenge of Access in Indian Higher Education.

ERIC Educational Resources Information Center

Chitnis, Suma

2000-01-01

With an ancient tradition of educational exclusion, modern India has set democratic goals for educational access and quality, though discrimination still challenges public policy goals. Highlights: Buddhism's ancient challenges to exclusion; early declines of education; missionary education; colonial higher education; distance from the lives of…

Measurements of Quality in Higher Education: The Role of Institutional Research. AIR 1983 Annual Forum Paper.

ERIC Educational Resources Information Center

Gapen, Kaye; Morse, Suzanne

Three areas of quality assessment in higher education are examined: students, faculty, and library resources. Types of student data that institutional researchers should address include: entrance tests scores, retention rate, student outcomes, location and recruitment of graduates, results of licensing examinations, scholarship recipients, and…

Achievements and Lessons Learned from Vietnam's Higher Education Quality Assurance System after a Decade of Establishment

ERIC Educational Resources Information Center

Nguyen, Huu Cuong; Ta, Thi Thu Hien; Nguyen, Thi Thu Huong

2017-01-01

Higher education quality assurance and accreditation were officially implemented in Vietnam over twelve years ago. From a totally centralized model, Vietnam's accreditation system has been becoming more independent, especially with the establishment of accrediting agencies. The first accreditation certificates were also awarded to universities…

Teaching Large Classes in an Increasingly Internationalising Higher Education Environment: Pedagogical, Quality and Equity Issues

ERIC Educational Resources Information Center

Maringe, Felix; Sing, Nevensha

2014-01-01

Marketisation, increased student mobility, the massification of Higher Education (HE) and stagnating staff numbers in universities have combined to cause a ripple effect of change both in the demography and size of university classes across the world. This has implications for the quality and equity of learning and the need to examine and to…

Lifelong Learning & Distance Higher Education. Perspectives on Distance Education

ERIC Educational Resources Information Center

McIntosh, Christopher, Ed.

2005-01-01

Reflecting a common objective of ensuring quality Education for All, this book is a joint initiative of UNESCO and COL and jointly published. Lifelong Learning in Distance Higher Education brings together a diverse group of experts from many countries. The book provides a clear picture of the challenges, problems and potential of distance higher…

How Are the Results of Quality Assurance Programs Used to Inform Practices at a Distance Higher Education?

ERIC Educational Resources Information Center

Darojat, Ojat

2018-01-01

This paper is to examine the implementation of quality assurance (QA) programs in distance higher education. Different challenges related to the development of QA programs at a distance higher institution and how to manage and implement the programs are discussed to show how the programs have been used to ensure the survival of the institution. A…

Higher Educational Cost-Sharing, Dual-Track Tuition Fees, and Higher Educational Access: The East African Experience

ERIC Educational Resources Information Center

Marcucci, Pamela; Johnstone, D. Bruce; Ngolovoi, Mary

2008-01-01

Three universal demands characterize higher education globally: the demand for higher quality, for increased access, and for greater equity. In East Africa, where resources are highly constrained, no nation has been able to meet these demands on the basis of public expenditures alone. Instead countries have had to increase resources from nonpublic…

Higher Education for National Development: Quality Assurance and Fostering Global Competencies

ERIC Educational Resources Information Center

Magzan, Masa; Aleksic-Maslac, Karmela

2011-01-01

Responding to the impact of globalization on delivering education and the increasing need to adapt to the needs of economic and social life, higher education institutions (HEI) effectiveness is depending on the use of technology and contribution to national development. While increasing access to higher education remains to be an important…

Report on Research and Data Analysis on Academic Teaching Qualifications. Report to HEFCE by the Higher Education Statistics Agency and the Higher Education Academy

ERIC Educational Resources Information Center

Higher Education Funding Council for England, 2016

2016-01-01

The Higher Education Funding Council for England (HEFCE) asked the Higher Education Statistics Agency (HESA) and the Higher Education Academy (HEA) to undertake research to explore the current issues around academic teaching qualifications in the HESA Staff record and to offer recommendations to improve data quality and coverage in future…

Benchmarking in European Higher Education: A Step beyond Current Quality Models

ERIC Educational Resources Information Center

Burquel, Nadine; van Vught, Frans

2010-01-01

This paper presents the findings of a two-year EU-funded project (DG Education and Culture) "Benchmarking in European Higher Education", carried out from 2006 to 2008 by a consortium led by the European Centre for Strategic Management of Universities (ESMU), with the Centre for Higher Education Development, UNESCO-CEPES, and the…

Qualitative Research as a Method for Making Just Comparisons of Pedagogic Quality in Higher Education: A Pilot Study

ERIC Educational Resources Information Center

Abbas, Andrea; McLean, Monica

2007-01-01

Systems designed to ensure that teaching and student learning are of a suitable quality are a feature of universities globally. Quality assurance systems are central to attempts to internationalise higher education, motivated in part by a concern for greater global equality. Yet, if such systems incorporate comparisons, the tendency is to reflect…

Looking for High Quality Accreditation in Higher Education in Colombia

ERIC Educational Resources Information Center

Pérez Gama, Jesús Alfonso; Vega Vega, Anselmo

2017-01-01

We look for the High Quality Accreditation of tertiary education in two ways: one, involving large amount of information, including issues such as self-assessment, high quality, statistics, indicators, surveys, and field work (process engineering), during several periods of time; and the second, in relation to the information contained there about…

Providing Higher Education to Socially Disadvantaged Populations.

ERIC Educational Resources Information Center

Guri-Rosenblit, Sarah

1989-01-01

An examination of the philosophy and implementation of two special programs offered by the Open University of Israel to socially and educationally disadvantaged populations focuses on whether both values of quality and equity can be achieved in higher education. (Author/MSE)

77 FR 36263 - Notice of Proposed Information Collection Requests; Office of Postsecondary Education; Higher...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-06-18

... institutions of higher education (IHEs) on the quality of teacher preparation and state teacher certification... of Collection: Higher Education Opportunity Act (HEOA) Title II Reporting Forms on Teacher Quality... institutions of higher education (IHEs) on the quality of teacher preparation and state teacher certification...

The Development of a Monitoring System of Higher Education Quality in Ukraine and Germany: Comparative Component

ERIC Educational Resources Information Center

Chorna, Olga

2015-01-01

The article reveals specific features of functioning systems of higher education quality monitoring at the present stage, taking into account national traditions, historical experience and mentality of the population. The article introduces a comparative analysis of monitoring actors at national, regional and local levels in two countries. The…

Variations in Student Perceptions of Service Quality of Higher Education Institutions in Brazil: A Longitudinal Study

ERIC Educational Resources Information Center

Campos, Domingos Fernandes; dos Santos, Guido Salvi; Castro, Felipe Nalon

2017-01-01

Purpose: The purpose of this paper is to examine, through a longitudinal study, undergraduate student perceptions of service expectations, priorities and quality of the higher education institution that they attend, using an importance-performance rating matrix. Design/methodology/approach: This research was carried out with students exposed to a…

Innovation and Productivity in Higher Education.

ERIC Educational Resources Information Center

Tuma, David T., Ed.

A concern shared by private and public institutions of higher education in the United States is how to provide quality education at reduced cost, in the face of rising expenses, changing social values, and falling enrollments. A compilation of essays by innovators in college-level instruction deals with this topic by addressing: general issues and…

Webometrics Ranking in the Context of Accessibility of Higher Education

ERIC Educational Resources Information Center

Bershadskaya, Margarita; Voznesenskaya, Yulia; Karpenko, Olga

2016-01-01

The purpose of this study is a comparative assessment of the development of mass higher education in the regions and countries on the basis of the results of Webometrics. Main tasks: Comparison of national educational systems in terms of the scale of mass higher education; assessment of the quality of mass higher education; study of the growth of…

Higher Education in Europe: A Comparative Female Approach

ERIC Educational Resources Information Center

Piussi, Anna Maria; Arnaus, Remei

2010-01-01

The recognition of women's growing quantitative participation in higher education worldwide has to date been rarely accompanied by analysis of the quality of this participation. In Europe, the national and transnational policies of the past few decades have promoted female inclusion in higher education, through positive action aimed at bridging…

Excellence in Higher Education Workbook and Scoring Guide

ERIC Educational Resources Information Center

Ruben, Brent D.

2007-01-01

Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the…

The Future of Higher Education.

ERIC Educational Resources Information Center

Schuller, Tom, Ed.

This collection of 12 essays addresses three themes related to the future of higher education: access, governance, and quality. The contributors represent teaching, research and management, universities, polytechnics, and colleges. The collected essays and their authors are as follows: "Reassessing the Future" (Tom Schuller);…

Mobilizing Alumni Constituents for Legislative Advocacy in Higher Education

ERIC Educational Resources Information Center

Underwood, Elizabeth Saxman

2012-01-01

Adequate funding has become a critical issue for institutions of higher education, affecting outcomes such as accessibility, affordability, and quality of education. The recent economic recession has been detrimental for state funding, resulting in budget cuts for higher education in a majority of states. Overall, state funding has not kept pace…

Enhancing Quality of Higher Education for World-Class Status: Approaches, Strategies, and Challenges for Hong Kong

ERIC Educational Resources Information Center

Mok, Ka Ho

2014-01-01

Aspiring to become an international city in Asia, the government of the Hong Kong Special Administrative Region (HKSAR) has been investing more in higher education. In order to enhance its global competitiveness, all public universities in Hong Kong have gone through different forms of quality assurance exercises, including teaching and learning…

The Strategic Purposes and Significant Effects of Quality Assurance in German Higher Education: A Comparative Perspective

ERIC Educational Resources Information Center

Tanaka, Masahiro

2006-01-01

This paper attempts to explain how the German higher education system strategically used quality assurance, through the new system of accreditation, to offer globally recognisable degrees such as the Bachelor's (Bakkalaureaus) and Master's (Magister) degrees. We also discuss the types of effects that this strategy has produced on the current…

Quality Assurance and the Shift towards Private Governance in Higher Education: Europeanisation through the Back Door?

ERIC Educational Resources Information Center

Hartmann, Eva

2017-01-01

This contribution focuses on quality assurance (QA) agencies in the sphere of higher education. It develops a theoretical framework that interrelates systems theory with Gramsci's theory of hegemony with a view to situating this new control of universities in the broader context of a further differentiation of society and emerging heterarchical…

Life Outcomes and Higher Education: The Need for Longitudinal Research Using a Broad Range of Quality of Life Indicators

ERIC Educational Resources Information Center

Sheppard-Jones, Kathleen; Kleinert, Harold; Butler, Laura; Whaley, Barry

2018-01-01

Higher education is increasingly becoming an option for young adults with intellectual disability (ID). Although initial evaluations of postsecondary education for this population have been promising, a broader "quality of life" framework needs to be adopted in order to truly understand the impact of these programs. Moreover, researchers…

Measurement of Perceived Service Quality in Higher Education Institutions: A Review of HEdPERF Scale Use

ERIC Educational Resources Information Center

Silva, Danilo Soares; de Morales, Gustavo Hermínio Salati Marcondes; Makiya, Ieda Kanashiro; Cesar, Francisco Ignácio Giocondo

2017-01-01

Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…

Higher Education Financing in Nigeria: Issues and Trends

ERIC Educational Resources Information Center

Adewuyi, Jacob Olusayo; Okemakinde, Timothy

2013-01-01

The potential of the higher education system to act as an agent of growth and development in Nigeria is being challenged by the long-standing problems of limited access, inadequate financing, poor governance, declining quality and relevance. Thus, this paper provides an overview of the trends and nature of public funding of higher education in…

Fuzzy Failure Analysis: A New Approach to Service Quality Analysis in Higher Education Institutions (Case Study: Vali-e-asr University of Rafsanjan-Iran)

ERIC Educational Resources Information Center

Takalo, Salim Karimi; Abadi, Ali Reza Naser Sadr; Vesal, Seyed Mahdi; Mirzaei, Amir; Nawaser, Khaled

2013-01-01

In recent years, concurrent with steep increase in the growth of higher education institutions, improving of educational service quality with an emphasis on students' satisfaction has become an important issue. The present study is going to use the Failure Mode and Effect Analysis (FMEA) in order to evaluate the quality of educational services in…

The Structure of the Managerial System of Higher Education's Development

ERIC Educational Resources Information Center

Levina, Elena Y.; Kutuev, Ruslan A.; Balakhnina, Lidia V.; Tumarov, Konstantin B.; Chudnovskiy, Alexey D.; Shagiev, ?ulat V.

2016-01-01

The research urgency is caused by necessity of planning regulation of higher education development at all levels of management. The purpose of this article is to develop the structure of a control system of higher education development, the Foundation of which is understanding of the quality of higher education as factor for development of the…

Learning Autonomy: Higher Education Reform in Kazakhstan

ERIC Educational Resources Information Center

Hartley, Matthew; Gopaul, Bryan; Sagintayeva, Aida; Apergenova, Renata

2016-01-01

Higher education is a key economic and social priority in the global arena. Many countries have sought to advance reforms aimed at increasing access, promoting greater educational quality, and ensuring financial responsibility and sustainability. Often, strategies for achieving these aims are informed by experiences elsewhere. However,…

Implications of Massive Open Online Courses for Higher Education: Mitigating or Reifying Educational Inequities?

ERIC Educational Resources Information Center

Literat, Ioana

2015-01-01

The proliferation of massive open online courses (MOOCs) has stirred a fervent debate about global access to higher education. While some commentators praise MOOCs for expanding educational opportunities in a more open and accessible fashion, others criticize this trend as a threat to current models of higher education and a low-quality substitute…

The Australian Perspective: Access, Equity, Quality, and Accountability in Higher Education

ERIC Educational Resources Information Center

Sharma, Rajendra

2008-01-01

The Australian higher education system has experienced significant changes since the mid-1980s. Notable are introduction of an income-contingent loan (the Higher Education Contribution Scheme) for "government" funded places; changing from aid to trade with respect to international students, including introduction of full fees for such…

Accountability and Innovation in Higher Education: A Disabling Tension?

ERIC Educational Resources Information Center

Findlow, Sally

2008-01-01

This article is an empirically grounded critical exploration of conflict between two associated higher education agendas--audit-driven accountability and academic innovation. Feeding into a discourse of quality, audit and power, it considers how far prevailing economic-bureaucratic models of higher education accountability might actually inhibit…

In Pursuit of Excellence? Discursive Patterns in European Higher Education Research

ERIC Educational Resources Information Center

Ramirez, Francisco O.; Tiplic, Dijana

2014-01-01

European higher education is awash with educational reform initiatives that purport to transform universities into better-managed higher quality organizations that more directly contribute to national development. This exploratory study examines patterns of research discourse in higher education in Europe. We argue that these patterns are changing…

Reflections on the Future of Higher Education.

ERIC Educational Resources Information Center

Van Patten, James J.

1981-01-01

Considers two areas of concern for higher education planning: the trend toward general education and the fragmentation of American society. Suggests that decisions now made in seeking balance among a variety of interest and pressure groups will determine the quality of institutional life in the twenty-first century. (Author/SJL)

Communique Declaration: The New Dynamics of Higher Education and Research for Societal Change and Development (2nd UNESCO Higher Education Assembly July, 2009)

ERIC Educational Resources Information Center

Adult Learning, 2012

2012-01-01

This article presents the communique declaration on the new dynamics of higher education and research for societal change and development. This declaration begins with a preamble and focuses on (1) social responsibility of higher education; (2) access, equity and quality; (3) internationalisation, regionalisation and globalisation; (4) learning…

A Study of the Interrelationships among Service Recovery, Relationship Quality, and Brand Image in Higher Education Industries

ERIC Educational Resources Information Center

Chen, Yu-Chuan

2015-01-01

This study aims to investigate the direction and strength of the relationships among service recovery, relationship quality, and brand image in higher education industries. This research provides a framework for school managers to understand service recovery from an operations perspective. Structural equation models were used to test the proposed…

The Determinants of Quality National Higher Education Systems

ERIC Educational Resources Information Center

Williams, Ross; de Rassenfosse, Gaétan; Jensen, Paul; Marginson, Simon

2013-01-01

This paper evaluates the performance of national higher education systems in 48 countries as measured with 20 variables grouped under the four headings of Resources, Environment, Connectivity and Output. Rankings within each module are then combined into an overall ranking that is topped by the United States followed by Sweden, Canada, Finland and…

Statistics Report on TEQSA Registered Higher Education Providers, 2016

ERIC Educational Resources Information Center

Australian Government Tertiary Education Quality and Standards Agency, 2016

2016-01-01

This Statistics Report is the third release of selected higher education sector data held by the Australian Government Tertiary Education Quality and Standards Agency (TEQSA) for its quality assurance activities. It provides a snapshot of national statistics on all parts of the sector by bringing together data collected directly by TEQSA with data…

Modernization Problems of Higher Education in Kyrgyzstan

ERIC Educational Resources Information Center

Dzhaparova, R.

2005-01-01

In this article, the author discusses and presents some modernization problems of Kyrgyzstan's higher education. These problems are: (1) The low quality of the services of professional education that are offered; (2) In the republic as a whole, the qualitative makeup of the corps of instructors is clearly deteriorating; (3) The services of…

Quality & Consumerism in Higher Education

ERIC Educational Resources Information Center

Palfreyman, David

2013-01-01

Education is often seen as a contrast (or even contest) between being a process of liberal education (with the aim of fostering life-long independent, innovative and creative thinking useful throughout life) and delivering vocational education (immediately applicable skills and competencies, ready for the world of work--"employability").…

Internal Audit in Higher Education.

ERIC Educational Resources Information Center

Holmes, Alison, Ed.; Brown, Sally, Ed.

This book describes a range of examples of internal audit in higher education as part of a process of the exchange of good practice. The book recognizes well-established links with audit theory from other contexts and makes use of theoretical perspectives explored in the financial sector. The chapters are: (1) "Quality Audit Issues"…

Report of the Select Committee on Higher Education, Texas.

ERIC Educational Resources Information Center

Texas Coll. and Univ. System, Austin. Coordinating Board.

A report of a study of issues in public higher education in Texas is presented, along with recommendations of the Select Committee on Higher Education to improve access, quality, and management. Attention is directed to: institutional role and mission statements, general funding policies, research and technology funding, faculty compensation,…

Quality Assurance in Postgraduate Education. ENQA Workshop Report 12

ERIC Educational Resources Information Center

Bitusikova, Alexandra; Bohrer, Janet; Borosic, Ivana; Costes, Nathalie; Edinsel, Kerim; Hollander, Karoline; Jacobsson, Gunilla; Jakopovic, Ivan Filip; Kearney, Mary-Louise; Mulder, Fred; Negyesi, Judith; Pietzonka, Manuel

2010-01-01

The present report follows an ENQA (European Association for Quality Assurance in Higher Education) Workshop on Quality Assurance and Postgraduate Education, hosted by the Romanian Agency for Quality Assurance in Higher Education (ARACIS) in Brasov, Romania on 12-13 March 2009. The workshop was an excellent opportunity for ENQA members to exchange…

77 FR 58111 - Notice of Submission for OMB Review; Office of Postsecondary Education; Higher Education Act (HEA...

Federal Register 2010, 2011, 2012, 2013, 2014

2012-09-19

...; Higher Education Act (HEA) Title II Report Cards on State Teacher Credentialing and Preparation SUMMARY: The Higher Education Opportunity Act of 2008 (HEOA) calls for annual reports from states and institutions of higher education (IHEs) on the quality of teacher preparation and state teacher certification...

Quality in Education.

ERIC Educational Resources Information Center

Gould, Ronald

In a wide-ranging speech on the question of educational quality in Great Britain, the author observes that the achievement of higher quality "demands the will to act in a hundred ways, even to the point of sacrifice, on the part of teachers, managers, governors, local authorities, the government, parents, newspapers, radio and T.V., and the…

Quality and Equality in Education.

ERIC Educational Resources Information Center

Hanford, George H.

1984-01-01

College Board programs and publications aimed at increasing access to higher education while helping maintain and enhance educational quality are discussed, including the Educational Equality Project on college preparation, Advanced Placement, College-Level Exaination Program, and Options for Excellence. (MSE)

Trends in Private Higher Education in Asia

ERIC Educational Resources Information Center

Tilak, Jandhyala B. G.

2009-01-01

There has been rapid growth in private higher education in most countries, including in Asia, during the last two-three decades. This growth, mostly motivated by profit, has had an effect on education and development in general and caused loss of equity--both social and economic, an increase in regional disparities, an erosion in quality, a change…

Human Capital, (Human) Capabilities and Higher Education

ERIC Educational Resources Information Center

Le Grange, L.

2011-01-01

In this article I initiate a debate into the (de)merits of human capital theory and human capability theory and discuss implications of the debate for higher education. Human capital theory holds that economic growth depends on investment in education and that economic growth is the basis for improving the quality of human life. Human capable…

An Assessment of the Services Quality of Palestine Higher Education

ERIC Educational Resources Information Center

Koni, Aida; Zainal, Khalim; Ibrahim, Maznah

2013-01-01

The history of the Palestinian universities is relatively recent; however their impact on the Palestinians case and wellbeing is undeniable. Today, almost forty years later the Palestinian universities like many higher education institutions in the region and worldwide tussle to fulfil the students' demands on education while trying to maintain…

Submission to the Review of Higher Education Base Funding

ERIC Educational Resources Information Center

Group of Eight (NJ1), 2011

2011-01-01

The Review of Higher Education Base Funding gives Government an historic opportunity to set higher education funding on a sound footing for the future, and to commit the support needed to achieve its important quality and participation goals. There is a significant funding gap, which has led universities to neglect infrastructure and let class…

The Equity Challenge in China's Higher Education Finance Policy

ERIC Educational Resources Information Center

Sun, Fengshou; Barrientos, Armando

2009-01-01

Sustaining China's rapid economic growth in the future will come to depend in large part on the quantity and quality of the human resources it can mobilize. The paper considers the prospects for higher education financing, and highlights the importance of improving equity in access to higher education as a precondition for a sustainable expansion…

Current State and Problems of Higher Education Reform

ERIC Educational Resources Information Center

Salnikov, N.; Burukhin, S.

2009-01-01

Higher education in Russia is experiencing changes in curriculum and in the specialization and function of institutions in the search for a better model for a post-Soviet society. The early 1990s saw the start of the reform of the system of education in Russia. However, problems of quality and of continuity with secondary education have still not…

Technologies of polytechnic education in global benchmark higher education institutions

NASA Astrophysics Data System (ADS)

Kurushina, V. A.; Kurushina, E. V.; Zemenkova, M. Y.

2018-05-01

The Russian polytechnic education is going through the sequence of transformations started with introduction of bachelor and master degrees in the higher education instead of the previous “specialists”. The next stage of reformation in the Russian polytechnic education should imply the growth in quality of teaching and learning experience that is possible to achieve by accumulating the best education practices of the world-class universities using the benchmarking method. This paper gives an overview of some major distinctive features of the foreign benchmark higher education institution and the Russian university of polytechnic profile. The parameters that allowed the authors to select the foreign institution for comparison include the scope of educational profile, industrial specialization, connections with the leading regional corporations, size of the city and number of students. When considering the possibilities of using relevant higher education practices of the world level, the authors emphasize the importance of formation of a new mentality of an engineer, the role of computer technologies in engineering education, the provision of licensed software for the educational process which exceeds the level of a regional Russian university, and successful staff technologies (e.g., inviting “guest” lecturers or having 2-3 lecturers per course).

A Way of Policy Bricolage or Translation: The Case of Taiwan's Higher Education Reform of Quality Assurance

ERIC Educational Resources Information Center

Hsieh, Chuo-Chun

2016-01-01

This paper focuses on the process and mechanism of higher education policy change related to quality assurance in a globalized world. In particular, the purpose of the study was to identify the impact of globalization on domestic policy change in Taiwan, characterized as a peripheral country. Taiwan's experience in terms of developing a national…

The Renovation of Higher Education Governance in Vietnam and Its Impact on the Teaching Quality at Universities

ERIC Educational Resources Information Center

Pham, Thi Lan Phuong

2012-01-01

Significant changes in the policies of higher education in Vietnam have changed the structure and governance of the system since the mid-1990s. The most commonly agreed-upon positive outcome of the governance renovation process is that the formation of a nationwide quality assurance scheme, which is stimulated by accreditation, in the higher…

The Use of Interactive Methods in the Educational Process of the Higher Education Institution

ERIC Educational Resources Information Center

Kutbiddinova, Rimma A.; Eromasova, Aleksandr? A.; Romanova, Marina A.

2016-01-01

The modernization of higher education and the transition to the new Federal Education Standards require a higher quality training of the graduates. The training of highly qualified specialists must meet strict requirements: a high level of professional competence, the developed communication skills, the ability to predict the results of one's own…

Exploring the Current Position of ESD in UK Higher Education Institutions

ERIC Educational Resources Information Center

Fiselier, Evelien S.; Longhurst, James W. S.; Gough, Georgina K.

2018-01-01

Purpose: The purpose of this paper is to consider the position of education for sustainable development in the UK Higher Education (HE) sector with respect to the Quality Assurance Agency (QAA) and Higher Education Academy (HEA) Guidance for education for sustainable development (ESD). Design/methodology/approach: By means of a mixed-method…

Maintaining Quality in Troubled Times. Pacific Rim Association for Higher Education Annual Conference (2nd, Seattle, Washington, October 13-14, 1981).

ERIC Educational Resources Information Center

Pacific Rim Association for Higher Education.

Proceedings of the Pacific Rim Association for Higher Education 1981 conference are summarized. Authors and the summarized papers are as follows: "Maintaining Quality in Troubled Times: The University Perspective" (George M. Beckmann); "Maintaining Quality in Troubled Times: The Community College Perspective" (Don A. Morgan);…

Making Sense of Quality Teaching and Learning in Higher Education in Ethiopia: Unfolding Existing Realities for Future Promises

ERIC Educational Resources Information Center

Tadesse, Tefera; Manathynga, Catherine E.; Gillies, Robyn M.

2018-01-01

Current approaches for assessing the quality of teaching and learning in higher education focus solely on compliance and accountability, and use quantitative measures that serve as indicators of institutional effectiveness and efficiency, yet whether such approaches have linked to instructional activities or students learning in universities are…

Curriculum Alignment, Globalization, and Quality Assurance in South African Higher Education

ERIC Educational Resources Information Center

McDonald, Ria; van der Horst, Helen

2007-01-01

The democratization of South Africa has necessitated a transformation of the education system. The current transformational landscape of higher education in South Africa requires that basic curriculum concepts, and principles be rediscovered and, rethought with a view to ensuring that future educational practice is based on sound, and proven…

Higher Education and Work. Higher Education Policy Series 23.

ERIC Educational Resources Information Center

Brennan, John, Ed.; And Others

The relationship between higher education and the world of work is examined in terms of the changing structures of higher education institutions and the effect of the relationship on curricula. An international perspective is provided on the changing nature of employment and the labor market; the increasing diversification of higher education…

Reforming Higher Education. Higher Education Policy Series 50.

ERIC Educational Resources Information Center

Kogan, Maurice; Hanney, Stephen

This book examines the relationship between higher education policy and the state in the United Kingdom, discussing how changing concepts of the nature of the state and its role have affected the development of higher education policy. The book studies shifts from state-subsidized independence to ambiguous but increased dependence on state…

Quality Evaluation of the Hungarian Higher Education Based on the Opinion of the "Customers": An Application at Budapest University of Technology and Economics

ERIC Educational Resources Information Center

Kovesi, Janos; Szabo, Tibor; Bota, Gabor

2004-01-01

Quality is the central element of the results of changes happening in Hungarian higher education, which is serving an ever-increasing number of students. Following the transition to capitalism, as the number of students greatly increases, the direct control of higher education by the government ceases, and especially because of the "mass…

Quality as Transformation: Educational Metamorphosis

ERIC Educational Resources Information Center

Cheng, Ming

2014-01-01

The notion of "quality as transformation" has been widely used in the higher education sector. However, both quality and transformation are elusive terms. There is little research exploring how quality could be equated to transformation in the learning process. This paper will provide an insight into the relationship between quality and…

The Practice of Quality in Assuring Learning in Higher Education

ERIC Educational Resources Information Center

French, Erica; Summers, Jane; Kinash, Shelley; Lawson, Romy; Taylor, Tracy; Herbert, James; Fallshaw, Eveline; Hall, Cathy

2014-01-01

There remains a lack of published empirical data on the substantive outcomes of higher learning and the establishment of quality processes for determining them. Studies that do exist are nationally focused with available rankings of institutions reflecting neither the quality of teaching and learning nor the diversity of institutions. This article…

Alignment of Developments in Higher Education

ERIC Educational Resources Information Center

Cowan, John; George, Judith W.; Pinheiro-Torres, Andreia

2004-01-01

This study builds upon the concept of alignment within the curriculum (due to Biggs) and suggests, in the context of two current examples, an integrated methodology for effectively aligned development activities within universities. Higher Education institutions face important challenges. Firstly, quality enhancement of the curriculum is now an…

Exploring Business Models for MOOCS in Higher Education

ERIC Educational Resources Information Center

Burd, Elizabeth L.; Smith, Shamus P.; Reisman, Sorel

2015-01-01

Massive Open Online Courses (MOOCs) potentially challenge the traditional dominance of brick and mortar institutions as providers of quality higher education. The benefits for students include reduced education costs and global access to exclusive institution courses and instructors. However, the benefits for institutions are less clear as there…

Identifying the Needs of Customers in Higher Education

ERIC Educational Resources Information Center

Maguad, Ben A.

2007-01-01

Many institutions of higher education are hesitant to consider themselves as customer-driven entities. Even the suggestion of the term customer can arouse many emotions, preconceptions, and misconceptions. The idea that students are partners in developing and delivering quality education threatens the historic, traditional academic role of faculty…

Prescriptions for Change: Can Ideas from Health Care Cure Higher Education's Ills?

ERIC Educational Resources Information Center

Eckel, Peter D.

2012-01-01

Higher education is facing a series of tough questions: (1) Is its business model broken beyond repair?; (2) How can costs that are fast outpacing median family income be reined in?; (3) How can higher education demonstrate that students are getting the quality education they expect and deserve?; and (4) Is higher education competing in ways that…

Students and the Governance of Higher Education: A UK Perspective

ERIC Educational Resources Information Center

Rodgers, Timothy; Freeman, Rebecca; Williams, James; Kane, David

2011-01-01

In the United Kingdom, the higher education landscape has undergone a transformation since the late 1980s as seen in the "massification" of higher education and the "quality revolution". These changes have resulted in an increased sense of accountability, to principle stakeholders: the government, the taxpayer and students…

E-Learning Development in Higher Education: Maximising Efficiency--Maintaining Quality.

ERIC Educational Resources Information Center

Jones, Deborah; Sims, Rod

Many tertiary institutions in Australia provide support to develop online teaching and learning resources, an environment characterized by demands from students for quality face-to-face and distance education, staff concern over workloads, institutional budgeting constraints and an imperative to use management systems. There also remains a…

Revitalizing Quality Using Guidance Counseling in Ethiopian Higher Education Institutions: Exploring Students' Views and Attitudes at Haramaya University

ERIC Educational Resources Information Center

Seyoum, Yilfashewa

2011-01-01

This study attempts to scrutinize how guidance counseling is implemented and its impact in enhancing quality in higher education institutions. The sole purpose of the investigation is to explore students' views and attitudes and how the current practices of guidance counseling contribute to foster excellence of the various university academic…

The Landscape of Quality Assurance in Distance Education

ERIC Educational Resources Information Center

Scull, W. Reed; Kendrick, David; Shearer, Rick; Offerman, Dana

2011-01-01

Distance education permeates the field of professional and continuing education to such an extent that quality assurance (QA) is a topic no distance educator or administrator should avoid. Quality assurance is an issue not just for continuing education but also for higher education generally. Given the disruptive impact of distance education and…

Redefining Academic Identity in an Evolving Higher Education Landscape

ERIC Educational Resources Information Center

Flecknoe, Sharon J.; Choate, Julia K.; Davis, Elizabeth A.; Hodgson, Yvonne M.; Johanesen, Priscilla A.; Macaulay, Janet O.; Murphy, Kim; Sturrock, Wayne J.; Rayner, Gerry M.

2017-01-01

During a period of massive upheaval to the higher education sector, the traditional academic role has undergone considerable change. One element of these changes has been the broad introduction of Education-Focused (EF) or equivalent academic positions, which focus on educational excellence, with a requirement for high quality teaching and…

Assuring Quality in Higher Education: The New Zealand Experience

ERIC Educational Resources Information Center

Weir, Annie

2009-01-01

With the expansion of higher education across the globe in response to the creation of knowledge economies and learning societies, governments have become increasingly interested in ensuring value for money from their investments. In determining their comparative economic advantage, nation states have increasingly focused on the…

TQM Paradigm for Higher Education in the Philippines

ERIC Educational Resources Information Center

Rodriguez, Janette; Valenzuela, Madonna; Ayuyao, Nunilon

2018-01-01

Purpose: Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM paradigm contextualized to HEIs in the Philippine setting. Design/methodology/approach: A total of 309…

Foreign Higher Education Institutes in Gulf Cooperation Council (GCC) Countries

ERIC Educational Resources Information Center

Naithani, Pranav

2011-01-01

Gulf cooperation council (GCC) countries are witnessing an exponential growth in new foreign higher education institutions on account of government policies which promote setting up of local campuses of renowned foreign universities. But GCC countries have not been able to adequately address key quality related issues in higher education domain…

[Higher education in the globalization era].

PubMed

Duarte, Joaquim Manuel Dias

2008-01-01

Through the years, Higher Education has gone into an evolution process up to our days, characterized by the influence of globalization winds. In the search for the "culture of quality", competitiveness is a weighing factor to be considered by institutions of higher education. In this sense, the Bologna Process has provoked changes in the European universities and polytechnic politics. This process is supported by periodical meetings between adherent countries every two years; followed by the ministerial communiqués. From the 2007 stocktaking analysis we concluded that there is a good progress regarding all the Bergen priorities. Portugal's scorecard shows a significant evolution since 2005. Nevertheless, there are aspects the institutions are not dismissed to attend.

Internationalization of Higher Education: Potential Benefits and Costs

ERIC Educational Resources Information Center

Jibeen, Tahira; Khan, Masha Asad

2015-01-01

Internationalization of higher education is the top stage of international relations among universities and it is no longer regarded as a goal in itself, but as a means to improve the quality of education. The knowledge translation and acquisition, mobilization of talent in support of global research and enchantment of the curriculum with…

An overview of American higher education.

PubMed

Baum, Sandy; Kurose, Charles; McPherson, Michael

2013-01-01

more students to get more education. They therefore urge the higher education community to make every effort to find innovations, including creative uses of information technology, that can hold down costs while producing quality education.

The Educational Competence of College Students as a Factor of the Quality of Higher Education

ERIC Educational Resources Information Center

Lyz', N. A.

2012-01-01

The system of higher professional education being updated in Russia, including the federal state educational standards, calls for an orientation toward the interests of customers, providing students with greater opportunities to choose and implement their own educational trajectory, increasing the proportion of independent creative research work…

Managing the System of Higher Education: Competition or Collaboration?

ERIC Educational Resources Information Center

Maguad, Ben A.

2018-01-01

The systems view of quality postulates that product or service quality comes as the result of interactions between various components that comprise a production process. In view of this, most problems in the organization, like an institution of higher education, can be attributed to the system. To be effective, any quality improvement initiative…

Higher Education Research & Development, Volume 3, Number 2, 1984.

ERIC Educational Resources Information Center

Powell, J. P., Ed.

Seven articles on higher education and research and development in Australia are presented, along with 12 review articles. "Research into Postgraduate Education" (Ernest Rudd) reviews such topics as admission criteria, student characteristics, form and quality of instruction, and the employment market. "Postgraduate Education…

Leading the Charge: Governors, Higher Education and Accountability

ERIC Educational Resources Information Center

American Council of Trustees and Alumni, 2014

2014-01-01

With this new tool, ACTA [American Council of Trustees and Alumni] is working to expand its outreach to governors nationwide on behalf of higher education reform, focusing on key issues of quality, cost, and accountability. ACTA has worked with governors and education leaders from across the country, and that experience has proven that innovative…

Statistics Report on TEQSA Registered Higher Education Providers

ERIC Educational Resources Information Center

Australian Government Tertiary Education Quality and Standards Agency, 2014

2014-01-01

This report is the first release of selected data held and analysed by The Tertiary Education Quality Standards Agency (TEQSA) for its regulatory purposes that provides a complete view of the sector that has not previously been disseminated. As the national regulator of all Australian higher education providers, TEQSA is in a unique position in…

Peer Review and the Assessment of Higher Education Quality: An International Perspective. Higher Education Report No. 3.

ERIC Educational Resources Information Center

Brennan, John; And Others

This report examines the practices of 19 peer review agencies in the United States, Britain, Denmark, Germany, France, the Netherlands, and Hong Kong to determine variations in peer review in the field of higher education. The report addresses: (1) the sources of authority for peer review; (2) the types and status of peer reviewers; (3) the…

Strategies for Hard Times in Higher Education.

ERIC Educational Resources Information Center

Desfosses, Louis R.

1996-01-01

Planning and management strategies used in the private sector have practical applications for higher education in a period of systemic and organizational stress. Promising strategies include organizational delayering; employee empowerment; boundless thinking, problem-solving teams; accelerated processes; quality management and improvement; and…

Educational Quality in Music Teacher Education: A Modern Project within a Condition of Late Modernity?

ERIC Educational Resources Information Center

Johansen, Geir

2008-01-01

Educational quality is a central issue in higher education and music teacher education. In this article, the author discusses problems concerning the development of and research into quality in music teacher education in Western societies' contemporary socio-cultural dynamics. He begins with a presentation of the concept of educational quality,…

Improving the Quality of Higher Education in Central Europe: Approach Based on GAP Analysis

ERIC Educational Resources Information Center

Hrnciar, Miroslav; Madzík, Peter

2013-01-01

A growing social pressure on addressing the issues of quality in administration of educational institutions has resulted in various national and international initiatives focused on development of recommendations and procedures for assurance of quality of education. The topic is getting more urgent in the period of global recession when the…

Peru and its new challenge in higher education: Towards a research university.

PubMed

Lavalle, Carlos; de Nicolas, Victor Luis

2017-01-01

The paradigm of research universities linked to the emergence of university rankings has unified and universalized the criteria relating to the quality of higher education. This situation has led to multiple responses across global society, which has started rating the quality of higher education systems through these rankings, supported by a series of indicators aligned to the characteristics of research universities. Given that the quality of a country's higher education is one of the fundamental pillars of its development, many countries have started to take government action in this respect. In the case of Peru this has not taken long, with the approval of Law 30220 in 2014. This aims to regulate the quality of higher education through a series of specific conditions governed by a newly created body known as SUNEDU. This article uses a Delphi panel to analyze the existing relationship between the conditions imposed by SUNEDU and the research universities' intrinsic characteristics. During the Delphi panel a consensus was reached through an acceptable and stable level of responses, resulting in confirmation that there is alignment between the conditions imposed by SUNEDU and the intrinsic characteristics of research universities.

Peru and its new challenge in higher education: Towards a research university

PubMed Central

2017-01-01

The paradigm of research universities linked to the emergence of university rankings has unified and universalized the criteria relating to the quality of higher education. This situation has led to multiple responses across global society, which has started rating the quality of higher education systems through these rankings, supported by a series of indicators aligned to the characteristics of research universities. Given that the quality of a country’s higher education is one of the fundamental pillars of its development, many countries have started to take government action in this respect. In the case of Peru this has not taken long, with the approval of Law 30220 in 2014. This aims to regulate the quality of higher education through a series of specific conditions governed by a newly created body known as SUNEDU. This article uses a Delphi panel to analyze the existing relationship between the conditions imposed by SUNEDU and the research universities’ intrinsic characteristics. During the Delphi panel a consensus was reached through an acceptable and stable level of responses, resulting in confirmation that there is alignment between the conditions imposed by SUNEDU and the intrinsic characteristics of research universities. PMID:28787463

IMHE-Info. OECD Programme on Institutional Management in Higher Education, July 2006

ERIC Educational Resources Information Center

Lafon, Valerie, Ed.

2006-01-01

IMHE-Info is the newsletter published by the Institutional Management in Higher Education (IMHE) programme. This issue includes: Higher Education: Quality, Equity and Efficiency. IMHE News, publications of interest and upcoming events are included.

Professional Staff Contributions to Student Retention and Success in Higher Education

ERIC Educational Resources Information Center

Roberts, Jenny

2018-01-01

Student attrition remains a persistent problem within the Australian higher education sector. Contributing factors include financial, reputational and quality issues, which can pose significant risks for a university's sustainability. Institutional culture is fundamental to decisions student make about withdrawing or remaining in higher education.…

Accountability in the Greek Higher Education System as a High-Stakes Policymaking Instrument

ERIC Educational Resources Information Center

Gouvias, Dionysios

2012-01-01

One of the main aims of the so-called common "European Higher Education Area" is the creation of a European framework for higher education (HE) qualifications and a network of "quality assurance agencies." In the light of the above processes, recent legislation in Greece on quality assurance in HE and the operation and…

The Negro American and Higher Education.

ERIC Educational Resources Information Center

Howe, Harold II

Among the topics: (1) although high school is usually available to Negroes, quality is poor; (2) recent awareness that schools have failed, not children; (3) need to reach children younger, in school, home, and community; (4) low ratio of attendance of poor but able students at college; (5) intense desire of Negroes for higher education; (6) the…

Higher Education Exchange, 2014

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2014-01-01

Research shows that not only does higher education not see the public; when the public, in turn, looks at higher education, it sees mostly malaise, inefficiencies, expense, and unfulfilled promises. Yet, the contributors to this issue of the "Higher Education Exchange" tell of bright spots in higher education where experiments in working…

Compensation in Higher Education. ERIC/Higher Education Research Currents.

ERIC Educational Resources Information Center

Trivett, David A.

Compensation in higher education is an inclusive term, since all the benefits associated with teaching, research, work with people, and work with knowledge might be included. But in terms of purchasing power it appears that compensation for work in higher education has lost ground against inflation. In contrast, wage and salary earners in many…

Key Financial Metrics on Australia's Higher Education Sector. Selected Insights--April 2016

ERIC Educational Resources Information Center

Australian Government Tertiary Education Quality and Standards Agency, 2016

2016-01-01

Tertiary Education Quality and Standards (TEQSA) is committed to ensuring that stakeholders in Australia's higher education sector have access to relevant information to enable and better inform decision making. TEQSA recognises that there is little publicly available information on Australia's higher education sector beyond the university sector.…

Competitiveness, Diversification and the International Higher Education Cash Flow: The EU's Higher Education Discourse amidst the Challenges of Globalisation

ERIC Educational Resources Information Center

Mayo, Peter

2009-01-01

This paper focuses on the EU discourse on Higher Education and analyses this discourse within the context of globalisation. Importance is attached to the issues of lifelong learning, competitiveness, diversification, entrepreneurship, access, knowledge society, modernisation, quality assurance, innovation and creativity, governance and business-HE…

An Education Politics of the Particular: Promises and Opportunities for the Quality of Higher Music Education

ERIC Educational Resources Information Center

Johansen, Geir

2009-01-01

The tendency to construct grand narratives makes participants in education politics unaware of the particularities of marginalized fields such as music education. One prominent reason for this trend is the discrepancy between the values underpinning education politics and the values of higher music education. This article discusses this problem by…

Revitalizing Higher Education in Bangladesh: Insights from Alumni and Policy Prescriptions

ERIC Educational Resources Information Center

Andaleeb, Syed Saad

2003-01-01

Higher education in Bangladesh must become more responsive to the needs of a major constituency: its students. How this might be accomplished is examined in this study using a nine-factor model to explain the satisfaction of alumni with their education. These factors include teacher quality, method and content, peer quality, facilities and…

Considering the Marketing of Higher Education: The Role of Student Learning Gain as a Potential Indicator of Teaching Quality

ERIC Educational Resources Information Center

Polkinghorne, Martyn; Roushan, Gelareh; Taylor, Julia

2017-01-01

The marketization of higher education has ensured that students have become consumers. As a result, students are demanding increased levels of information regarding potential university courses so that they can make informed decisions regarding how best to invest their money, time and opportunity. A comparison of the teaching quality delivered on…

Diversification in Higher Education. Werkstattberichte--Band 56 (Workshop Paper No. 56).

ERIC Educational Resources Information Center

Wasser, Henry

This publication explores the variety of notions that exist regarding the diversity of higher education. It favors efforts to keep differences of quality and function within higher education in check, thus ensuring chances for socially and economically disadvantaged students to share common experiences with others and facilitating a…

A Statistical Study on Higher Educational Institutions in India

ERIC Educational Resources Information Center

Neelaveni, C.; Manimaran, S.

2014-01-01

This study aims to observe the increased effectiveness of Higher Educational Institutions in India and its competitiveness. It proposes to develop the interest in enhancing the quality in Educational Institutions. It is monitored and evaluated through rapid growth of information technology, which makes sophisticated data collection possible. This…

Assessing the relevance of higher education courses.

PubMed

Gómez, Pedro; González, María Jose; Gil, Francisco; Lupiáñez, José Luis; Moreno, María Francisca; Rico, Luis; Romero, Isabel

2007-05-01

The establishment of the European Higher Education Area has involved specifying lists of professional competencies that programs are expected to develop, and with this the need for procedures to measure how every course within a higher education program is aligned with the program's competencies. We propose an instrument for characterizing this alignment, a process that we call assessing the relevance of a course. Using information from the course syllabus (objectives, contents and assessment scheme), our instrument produces indicators for characterizing the syllabus in terms of a competence list and for assessing its coherence. Because assessment involves quality, the results obtained can also be used to revise and improve the course syllabus. We illustrate this process with an example of a methods course from a mathematics teacher education program at a Spanish university.

Preparing for the '90s: Thrust for Quality in Higher Education [and] Thrust for Quality in Public Schools.

ERIC Educational Resources Information Center

Louisiana Association of Businss and Industry, Baton Rouge.

Examined in the first report is the need for educational improvement in higher education in Louisiana. Discussion focuses on the state of the economy: half of Louisiana's economy (production and manufacturing) is in decline, while the other half (production jobs) is uncertain. Cooperation between higher education and business offers hope for the…

Governance and Higher Education in Pakistan: What Roles Do Boards of Governors Play in Ensuring the Academic Quality Maintenance in Public Universities versus Private Universities in Pakistan?

ERIC Educational Resources Information Center

Usman, Sidra

2014-01-01

There are major structural issues in the higher education system in Pakistan leading to poor governance of institutions and questionable quality of education. This paper looks at the differences in the role of boards of governors in maintaining quality of education in both the public and the private sector universities in Pakistan. After having…

Higher Education Exchange, 2008

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2008-01-01

"Higher Education Exchange" publishes case studies, analyses, news, and ideas about efforts within higher education to develop more democratic societies. Contributors to this issue of the "Higher Education Exchange" examine whether institutions of higher learning are doing anything to increase the capacity of citizens to shape…

Higher Education Exchange, 2012

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2012-01-01

"Higher Education Exchange" publishes case studies, analyses, news, and ideas about efforts within higher education to develop more democratic societies. Contributors to this issue of the "Higher Education Exchange" examine whether institutions of higher learning are doing anything to increase the capacity of citizens to shape…

Higher Education Exchange, 2011

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2011-01-01

"Higher Education Exchange" publishes case studies, analyses, news, and ideas about efforts within higher education to develop more democratic societies. Contributors to this issue of the "Higher Education Exchange" examine whether institutions of higher learning are doing anything to increase the capacity of citizens to shape…

Sex, Grades and Power in Higher Education in Ghana and Tanzania

ERIC Educational Resources Information Center

Morley, Louise

2011-01-01

Quantitative increases tell a partial story about the quality of women's participation in higher education. Women students' reporting of sexual harassment has been noteworthy in a recent study that I directed on widening participation in higher education in Ghana and Tanzania. The hierarchical and gendered power relations within universities have…

Students' Perceptions of the Role of Assessments at Higher Education

ERIC Educational Resources Information Center

Lynam, Siobhan; Cachia, Moira

2018-01-01

The quality assessment agency higher education review noted that assessment and feedback in higher education still remains an area of concern for students. Despite this, very little research has been carried out to assess students' experience of assessments. The evidence for what factors within assessments actually contribute to student engagement…

Essays in the Economics of Labor and Higher Education

ERIC Educational Resources Information Center

Riehl, Evan

2017-01-01

This dissertation examines the role of information in influencing both individuals' college outcomes and the productivity of a higher education system. It focuses in particular on large-scale educational reforms that raise different mechanisms than those in the existing literature on the returns to college attendance and college quality. (Abstract…

Higher Education Exchange, 2010

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2010-01-01

"Higher Education Exchange" publishes case studies, analyses, news, and ideas about efforts within higher education to develop more democratic societies. Contributors to this issue of the "Higher Education Exchange" examine whether institutions of higher learning are doing anything to increase the capacity of citizens to shape their future.…

Quality in Accounting Education: What Say the Academics?

ERIC Educational Resources Information Center

Watty, Kim

2005-01-01

Purpose: To provide a view of quality in accounting education from the perspective of a critical stakeholder group--academic accountants. The identification of this view adds to the growing discussions around quality, and how it is assured in higher education. Design/methodology/approach: Applying a framework for defining quality in higher…

Basic Scale on Insomnia complaints and Quality of Sleep (BaSIQS): reliability, initial validity and normative scores in higher education students.

PubMed

Allen Gomes, Ana; Ruivo Marques, Daniel; Meia-Via, Ana Maria; Meia-Via, Mariana; Tavares, José; Fernandes da Silva, Carlos; Pinto de Azevedo, Maria Helena

2015-04-01

Based on successive samples totaling more than 5000 higher education students, we scrutinized the reliability, structure, initial validity and normative scores of a brief self-report seven-item scale to screen for the continuum of nighttime insomnia complaints/perceived sleep quality, used by our team for more than a decade, henceforth labeled the Basic Scale on Insomnia complaints and Quality of Sleep (BaSIQS). In study/sample 1 (n = 1654), the items were developed based on part of a larger survey on higher education sleep-wake patterns. The test-retest study was conducted in an independent small group (n = 33) with a 2-8 week gap. In study/sample 2 (n = 360), focused mainly on validity, the BaSIQS was completed together with the Pittsburgh Sleep Quality Index (PSQI). In study 3, a large recent sample of students from universities all over the country (n = 2995) answered the BaSIQS items, based on which normative scores were determined, and an additional question on perceived sleep problems in order to further analyze the scale's validity. Regarding reliability, Cronbach alpha coefficients were systematically higher than 0.7, and the test-retest correlation coefficient was greater than 0.8. Structure analyses revealed consistently satisfactory two-factor and single-factor solutions. Concerning validity analyses, BaSIQS scores were significantly correlated with PSQI component scores and overall score (r = 0.652 corresponding to a large association); mean scores were significantly higher in those students classifying themselves as having sleep problems (p < 0.0001, d = 0.99 corresponding to a large effect size). In conclusion, the BaSIQS is very easy to administer, and appears to be a reliable and valid scale in higher education students. It might be a convenient short tool in research and applied settings to rapidly assess sleep quality or screen for insomnia complaints, and it may be easily used in other populations with minor

Higher Education: Handbook of Theory and Research, Volume XVI.

ERIC Educational Resources Information Center

Smart, John C., Ed.

This volume contains essays related to various aspects of higher education, focusing on both educational theory and research. The chapters are: (1) "Apologia pro Vita Mia" (Robert Berdahl); (2) "Varieties of Validity: Quality in Qualitative Research" (Yvonna S. Lincoln); (3) "Academic Freedom and Federal Courts in the 1990s: The Legitimation of…

Financing for Higher Education Shifts to Private Sector Worldwide

ERIC Educational Resources Information Center

Bollag, Burton

2007-01-01

This article presents a report released by the Institute for Higher Education Policy, a nonprofit group promoting access and quality in postsecondary education around the world. With college enrollments mushrooming in many nations but public support generally unable to keep up, the world is seeing a historic swing from public to private financing…

Japanese Higher-Education Reformers Weigh Elitism, Academic Laxness, and "Exam Hell."

ERIC Educational Resources Information Center

Fararo, Kim

1987-01-01

Reform proposals for Japan's large higher education system include diminishing the trauma of university entrance examinations, strengthening the quality and diversity of undergraduate education, improving graduate school offerings, establishing a lifelong education system, and expanding the scope of international exchange programs. Politics are…

Higher Education Exchange, 2007

ERIC Educational Resources Information Center

Brown, David W., Ed.; Witte, Deborah, Ed.

2007-01-01

"Higher Education Exchange" publishes case studies, analyses, news, and ideas about efforts within higher education to develop more democratic societies. Contributors to this issue of the "Higher Education Exchange" discuss the concept of growing public scholars; each contribution incorporates a student component. Articles…

Research, Higher Education and the Quality of Teaching: Inquiry in a Japanese Academic Context

ERIC Educational Resources Information Center

Eid, Fatima H.

2014-01-01

Higher education plays an essential role in society by creating new knowledge, transmitting it to students and fostering innovation. Research-based education has lately received increasing interest both among researchers in higher education and in public discussion. The aim of this paper is to develop a thorough understanding of teacher education…

Transforming higher education and the professional preparation of nurses.

PubMed

Sturgeon, David

Since the early 1990s, nurse education in the UK has been directly influenced by Department of Health policy and by the structure and management of higher education. Market forces, consumer values, increasing demand for quality and accountability, and technological advances have influenced the academic landscape and the provision for nurse education within it. Despite the recent Government confirmation that new nurses will all be educated to degree level from 2013, the future direction of nursing, and nurse education, is still far from certain. The Government proposes significant change to the higher educational sector in order to enhance employer engagement. Foundation degrees are an integral component of the Government's policy for developing the vocational skills and for widening participation in higher education. As a result of this, and other policy initiatives, it is likely that a smaller supply of graduate nurses will provide future leadership and supervision in the delivery of nursing. It is also likely that there will be greater demand for postgraduate-level education for registered nurses.

American Higher Education: A History. Second Edition

ERIC Educational Resources Information Center

Lucas, Christopher J.

2006-01-01

The roots of controversy surrounding higher education in the US extend deep into the past. This original, incisive history goes far in offering a needed sense of perspective on current debates over such issues as access, costs, academic quality, social equity, and curricula. Eminently readable and always lively, this timely historical account is…

Meeting the Challenges of Higher Education in India through Open Educational Resources: Policies, Practices, and Implications

ERIC Educational Resources Information Center

Thakran, Archana; Sharma, Ramesh C.

2016-01-01

Over the past two decades, the education sector in India has undergone a substantial transformation. Recent advances in technology have provided access to high quality educational resources and information on the Internet. This article examines the role of open educational resources (OER) in addressing the challenges of higher education in India,…

The Malcolm Baldrige National Quality Award Process in Public Higher Education Institutions and Effects on Organizational Performance: A Historical Perspective

ERIC Educational Resources Information Center

Bailey, Bill D.

2011-01-01

Public undergraduate higher education institutions face a number of seemingly intractable problems. Among those problems are cost, accountability and access. The Malcolm Baldrige National Quality Award process is designed to help organization of any type address problems of organizational performance. This process has been used by manufacturing,…

Yash Pal Committee Report on Higher Education: Certain Reflections by Teachers

ERIC Educational Resources Information Center

Mumthas, N. S.; Anju Krishnan, K.

2011-01-01

In the present scenario, Indian higher education is expanding in quantity but compromising with quality. Hats off to Yash Pal Committee, which took this matter into account, worked on it and submitted a report (renovation and rejuvenation of higher education in India) on June 24, 2009 to the Human Resource Ministry. Major attributes of Yash Pal…