Sample records for teaching business communication

  1. A Study on Teaching Business Communication/English in Indian Classroom

    ERIC Educational Resources Information Center

    Devimeenakshi, K.; Tyagi, Sarika

    2013-01-01

    The aim of this article is to discuss teaching Business Communication in classroom to Business Administration degree programme students. Indeed, teaching Business Communication in classroom was a different experience when compared with Technical English for B.Tech students. The syllabus for Business Communication (English) was also peculiar…

  2. Cross-Curricular Sequence: An Approach for Teaching Business Communication.

    ERIC Educational Resources Information Center

    Clarke, Lillian W.; Franklin, Carl M.

    1985-01-01

    The Cross-Curricular Sequencing (CCS) approach to teaching business communications is explored. Its uses in word processing, principles of management, and business policy courses are discussed. Techniques for integrating materials from these courses into business communication classes are described. The implications of CCS for business…

  3. The Integration of Intercultural Business Communication Training and Business English Teaching

    ERIC Educational Resources Information Center

    Jingzi, Deng; Wenzhong, Zhu; Dimond, Elizabeth Elendor

    2016-01-01

    The cultural information transferred by language is an important part of Business English teaching. Therefore, teachers of Business English should not only improve the language level of the students, but also develop the students' cross-cultural understanding. The cultivation of intercultural business communication (IBC) competence could not be…

  4. Entrepreneurial Creativity as a Convergent Basis for Teaching Business Communication

    ERIC Educational Resources Information Center

    Grenci, Richard T.

    2012-01-01

    Of the "21st Century" business skills of communication, collaboration, creativity, and critical thinking, creativity arguably receives among the least explicit attention in traditional business core curricula. With that in mind, the context of entrepreneurial creativity is put forth as a basis for teaching business communication. By…

  5. Looking across the Divide: Analyzing Cross-Disciplinary Approaches for Teaching Business Communication

    ERIC Educational Resources Information Center

    Laster, Nicole M.; Russ, Travis L.

    2010-01-01

    This study elucidates pedagogical differences and similarities between the ways in which instructors from business and communication disciplines teach the introductory business communication course. During the spring of 2008, the authors surveyed 444 instructors teaching this course at colleges and universities across the United States. Their…

  6. "Whar You From?": Teaching Cultural Differences in the Business Communication Classroom.

    ERIC Educational Resources Information Center

    Dukes, Thomas

    One of the most difficult tasks business and professional communication teachers face is teaching students to appreciate cultural differences and their effects on business communication, both domestically and internationally. Students from a homogeneous background may dismiss or disparage cultural differences. Some classroom exercises can help…

  7. Exploring Scholarship of Teaching and Learning Approaches to Business Communication Research

    ERIC Educational Resources Information Center

    Pope-Ruark, Rebecca

    2012-01-01

    With our core focus on teaching and scholarship, business communication teacher-scholars are well placed to become leaders in the international Scholarship of Teaching and Learning (SoTL) movement. In this article, SoTL is defined and contextualized, three SoTL research approaches are introduced, and disciplinary research projects are suggested. A…

  8. Issues in Teaching Business Subjects.

    ERIC Educational Resources Information Center

    Ward, Edna C.; Kilpatrick, Retha H.

    1988-01-01

    Discusses the necessity of keeping the business education curriculum current. Covers teaching shorthand, teaching typewriting on typewriters, administrative support courses, and business communication. (JOW)

  9. Information Systems and Business Communication.

    ERIC Educational Resources Information Center

    Beswick, Raymond W., Ed.; Williams, Alfred B., Ed.

    Intended to provide orientation about the integration of business communication, business systems, and the researching and teaching of business communication, this books offers articles on a variety of topics concerning business communication. Titles of the articles and their authors are as follows: (1) "Office Technology: Voice Store-and-Forward"…

  10. How to Teach Legal Concerns in a Basic Business Communication Class.

    ERIC Educational Resources Information Center

    Golen, Steven; And Others

    1986-01-01

    Provides a basic overview of legal concerns that affect communications in the business environment, including agency, defamation, credit and collection, information and privacy, employment, and copyright. Furnishes a teaching plan that suggests various classroom activities to help develop students' awareness of these legal concerns. Recommends…

  11. Japan: International Perspectives on Business Communication Research.

    ERIC Educational Resources Information Center

    Nakasako, Shun-Itsu

    1998-01-01

    Discusses research developments in business communication in Japan from the early 1900s to present. Describes early interest in business English; the emergence of business communication; business communication as a broad and interdisciplinary research field in Japan; and its impact on teaching. (SR)

  12. Teaching toward the Telos of Critical Thinking: Genre in Business Communication

    ERIC Educational Resources Information Center

    Morrison, Rebecca

    2017-01-01

    The implementation of genre theory in the business communication classroom could lead to the cultivation of critical thinking skills in students. The lack of a common definition of critical thinking skills across academia and the workplace creates a difficult end goal to pursue; therefore, teachers should consider explicitly teaching to the…

  13. Business Communication in BELF

    ERIC Educational Resources Information Center

    Kankaanranta, Anne; Louhiala-Salminen, Leena

    2007-01-01

    The authors' business communication perspective is not in fact that of ESL but rather English as a foreign language (EFL) or, even more so, English as a lingua franca (ELF). To be more specific, they would like to add one more acronym to the list: They teach BELF, by which they refer to ELF for business communication purposes. The authors work as…

  14. English as the Language of International Business Communication

    ERIC Educational Resources Information Center

    Kuiper, Alison

    2007-01-01

    In teaching business communication, instructors usually can take for granted that English is the language of business communication in a globalised world. Even in a multicultural and multilinguistic country such as Malaysia, the assumption that English is the language to use is shared by those who manage programs, those who teach, and students.…

  15. Applying Distributed Learning Theory in Online Business Communication Courses.

    ERIC Educational Resources Information Center

    Walker, Kristin

    2003-01-01

    Focuses on the critical use of technology in online formats that entail relatively new teaching media. Argues that distributed learning theory is valuable for teachers of online business communication courses for several reasons. Discusses the application of distributed learning theory to the teaching of business communication online. (SG)

  16. Virtually Endless Possibilities for Business Communication

    ERIC Educational Resources Information Center

    Jennings, Susan Evans

    2010-01-01

    Business communication educators need to realize that as technology changes and evolves, they must also change and evolve their teaching methods and content. Cell phones, email, blogs, wikis, and text messaging are just a few examples of business communication technologies that not so long ago were viewed as entertainment for teens or techies, but…

  17. A Business Communication Module for an MBA "Managerial Accounting" Course: A Teaching Note

    ERIC Educational Resources Information Center

    Stout, David E.

    2014-01-01

    This Teaching Note describes a two-hour-and-40-minute "Business Communication" module developed and used by the author over the past six years in an MBA "Managerial Accounting" course at a university in the USA. The module has two modest but important goals: to sensitize graduate accounting students to the importance of…

  18. Identification and Instruction of Important Business Communication Skills for Graduate Business Education

    ERIC Educational Resources Information Center

    Conrad, David; Newberry, Robert

    2012-01-01

    Despite academia's best efforts there still remains a gap in communication skills desired by business practitioners and those delivered by new graduates. The authors suggest that this may be the result of practitioners demanding outcome-based skills and academia teaching basic non-business-specific fundamentals of communications. An examination of…

  19. Intercultural Business Communication, International Students, and Experiential Learning.

    ERIC Educational Resources Information Center

    Cheney, Rebecca S.

    2001-01-01

    Outlines the relevance of experiential learning to the teaching of intercultural business communication. Offers several examples of activities offering structured interactions between United States and international students, which help students apply principles of intercultural business communication to a given situation. Discusses several…

  20. Visual Communication: Integrating Visual Instruction into Business Communication Courses

    ERIC Educational Resources Information Center

    Baker, William H.

    2006-01-01

    Business communication courses are ideal for teaching visual communication principles and techniques. Many assignments lend themselves to graphic enrichment, such as flyers, handouts, slide shows, Web sites, and newsletters. Microsoft Publisher and Microsoft PowerPoint are excellent tools for these assignments, with Publisher being best for…

  1. Teaching Business Communication in Nicaragua

    ERIC Educational Resources Information Center

    Sapp, David Alan

    2007-01-01

    Global partnerships between educational institutions are one mechanism for building a capacity to educate students and prepare them for the global economy. In this article, the author describes a seminar on business communication he taught to the faculty members of Universidad Centroamerica de Managua (UCA) in Managua, Nicaragua. The purpose of…

  2. Teaching Business Plan Negotiation: Fostering Entrepreneurship among Business and Engineering Students

    ERIC Educational Resources Information Center

    Ulijn, Jan M.; O'Duill, Micheal; Robertson, Stephen A.

    2004-01-01

    From personal relationships to complex business dealings, negotiations are essential forms of communication. But negotiation skills are often neglected in university courses. One reason for this neglect is the difficulty of teaching negotiations effectively. Such teaching requires both an underlying theoretical base and activities that provide…

  3. Augmenting Instruction in Business Communication Courses with the Internet.

    ERIC Educational Resources Information Center

    Cohen, Lance

    1994-01-01

    Outlines ways in which instructors of business communication can use the Internet more effectively while teaching. Argues that by augmenting business communication courses with e-mail and Internet protocols, instructors can reach larger segments of their classes, stimulate discussions, create simulations, and strengthen their relationships with…

  4. Teaching Business Ethics or Teaching Business Ethically?

    ERIC Educational Resources Information Center

    Stablein, Ralph

    2003-01-01

    Notes that one of the most important contexts for ethical decision-making is the nature and operation of "contemporary capitalisms." Suggests that rather than issuing a call for teaching business ethics, the author emphasizes the need for more ethical business teaching. (SG)

  5. Alternative Dispute Resolution: A Business (and) Communication Strategy.

    ERIC Educational Resources Information Center

    Netzley, Michael

    2001-01-01

    Investigates Alternative Dispute Resolution (ADR) and its potential as a topic for business communication practice and research. Explores what ADR is; how mediation and ADR are used in business; how mediation and ADR are similar to and different from negotiating; and two or three essential learning points or skills to teach business students about…

  6. Teaching Intracultural and Intercultural Communication: A Critique and Suggested Method.

    ERIC Educational Resources Information Center

    DeVoss, Danielle; Jasken, Julia; Hayden, Dawn

    2002-01-01

    Summarizes recent literature about the importance of paying attention to intercultural communication. Analyzes the productive approaches in popular business and technical communication textbooks. Presents five challenges for business and technical communication teachers to consider. Includes teaching modules that address these challenges. Notes…

  7. Teaching Intercultural Management Communication: Where Are We? Where Do We Go?

    ERIC Educational Resources Information Center

    Varner, Iris I.

    2001-01-01

    Outlines three major challenges faced in teaching intercultural business communication, and discusses how teachers can meet these challenges to assure that students become effective intercultural managers and communicators. Outlines several specific activities to improve students' intercultural business communication skills. (SR)

  8. Communication: Guidelines for Teaching Business Correspondence in the High School Setting

    ERIC Educational Resources Information Center

    Allred, Hilda F.

    1978-01-01

    The author presents guidelines for teaching secondary school students how to write better business letters, including basic skills, styles and formats of letters, and current trends in business correspondence. (MF)

  9. Effective Teaching of Business Communications: Responding to Reported Business Needs.

    ERIC Educational Resources Information Center

    Harris, Thomas E.

    Research indicates that skills in listening to and motivating people need to be emphasized more in undergraduate business communication courses. Three theories of motivation--Maslow's hierarchy of needs, McClelland's achievement motive, and Hersberg's motivation-hygiene theory--can introduce students to the systems perspective, an approach…

  10. Gamification in the Business Communication Course

    ERIC Educational Resources Information Center

    Veltsos, Jennifer R.

    2017-01-01

    Interest in gamification in higher education has been growing steadily in the past decade. Using games and game elements has been shown to increase student engagement, motivation, and autonomy. This article draws parallels between game elements, instructional design, and the teaching of business and professional communication. It suggests ways…

  11. Standing Up for Good Teaching: The Business Communication Academic as Activist

    ERIC Educational Resources Information Center

    Rentz, Kathy

    2010-01-01

    In this article, the author considers a topic that is not talked about much: the working conditions of business communication teachers. In 1990, a special issue of "Business Communication Quarterly" focused on stress in this field, and it identified unstable academic appointments and the lack of departmental support as two main causes.…

  12. Learning Theories Applied to the Teaching of Business Communication.

    ERIC Educational Resources Information Center

    Hart, Maxine Barton

    1980-01-01

    Reviews major learning theories that can be followed by business communication instructors, including those by David Ausubel, Albert Bandura, Kurt Lewin, Edward Thorndike, B.F. Skinner, and Robert Gagne. (LRA)

  13. Strategies for Teaching Social and Emotional Intelligence in Business Communication

    ERIC Educational Resources Information Center

    Sigmar, Lucia Stretcher; Hynes, Geraldine E.; Hill, Kathy L.

    2012-01-01

    Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and…

  14. Comparing Discussion and Lecture Pedagogy When Teaching Oral Communication in Business Course

    ERIC Educational Resources Information Center

    Dai, Yao

    2014-01-01

    In the 21st century, oral communication skills are increasingly important for business graduates who will start their careers. Therefore, the purpose of this research is to discover the best method to help business students enhance their oral communication skills during their college years. This research also helps professors to make their…

  15. Derrida Meets IBM: Using Deconstruction To Teach Business Communication Students.

    ERIC Educational Resources Information Center

    Rice, H. William

    The business communications teacher helps the student learn to write the proposal that wins a promotion or the sales letter that wins new customers. Students poised to enter the business world need language theories as much as students studying literature, for the corporate language culture is as unpredictable and ambiguous as any literary text.…

  16. Solidifying International Bridges through Communication Teaching.

    ERIC Educational Resources Information Center

    Hanson, Kaye T.

    This paper discusses an ongoing study being conducted at Brigham Young University (BYU) in Utah concerning ways of improving communication teaching to graduate students, especially those in the business administration program. The paper also discusses some current research on language and management and some preliminary results of fourth year…

  17. Teaching Technical and Business Writing: Strategies and Evaluation.

    ERIC Educational Resources Information Center

    Alexander, Clara

    1985-01-01

    Describes a course that gives students the kinds of writing and oral communication experiences they will need on the job. The course gives students information about effective speaking and teaches them how to write business letters, prepare simple visuals for written and oral reports, and write formal proposals. (EL)

  18. Teaching Business Communication on the Production Line: A Case Study.

    ERIC Educational Resources Information Center

    Moore, Richard W.

    1993-01-01

    Analyzes the communication training received by over 4,000 workers as part of an effort to implement a team concept production system at a General Motors plant. Presents an overview of the team concept training. Discusses five barriers to effective training, four successful instructional methods, and implications for business communication. (RS)

  19. Revisiting a Genre: Teaching Infographics in Business and Professional Communication Courses

    ERIC Educational Resources Information Center

    Toth, Christopher

    2013-01-01

    Infographics exist on nearly any topic you can imagine, proliferating in the digital age with social media. As this genre continues to explode in the business scene, business and professional communication instructors can no longer ignore showing their students infographics. After first defining the genre and outlining how it situates itself…

  20. The Mission of Urban Communication; and Teaching Communication in a Business Orientation Program for Black Students.

    ERIC Educational Resources Information Center

    Porte, Michael

    A speech communication department in an urban college should perform functions geared to the special requirements of urban students and their communities. In addition, departments can provide special services in three areas: business and industrial consulting on communication problems, biomedical communication to disseminate information on matters…

  1. The Competency Pivot: Introducing a Revised Approach to the Business Communication Curriculum

    ERIC Educational Resources Information Center

    Lucas, Kristen; Rawlins, Jacob D.

    2015-01-01

    In this article, we outline a competency-based approach to teaching business communication. At the heart of this approach, classroom instruction, assignments, and evaluation center on a goals-oriented and receiver-centric understanding of communication in which students are taught strategies for meeting five core competencies of business…

  2. Business Communication Students' Appraisal of Selected Communication Competencies

    ERIC Educational Resources Information Center

    English, Donald E.; Manton, Edgar J.; Walker, Janet I.

    2008-01-01

    The purpose of this study was to determine business communication students' perception of selected business communication competencies. Students enrolled in business communication classes at Texas A&M University-Commerce from the summer of 2006 until the spring 2007 were survey. Students were asked to evaluate each of the listed 44…

  3. Teaching Business Chinese Online.

    ERIC Educational Resources Information Center

    Zhang, Hang

    2002-01-01

    Discusses a comprehensive approach to teaching business Chinese online that is beng developed in the language learning laboratory at the University of Illinois. The courseware consists of two complementary parts: a business Chinese workbook and a business Chinese simulation. (Author/VWL)

  4. What Is Business Communication? (Editorial).

    ERIC Educational Resources Information Center

    Reinsch, Lamar

    1991-01-01

    Offers an editorial, in an experimental spirit, that develops a narrow definition for communication, organization, manager, and business and narrow definitions for organizational communication, management communication, and business communication. (MG)

  5. "Harry Potter" and the First Order of Business: Using Simulation to Teach Social Justice and Disability Ethics in Business Communication

    ERIC Educational Resources Information Center

    Wheeler, Stephanie K.

    2018-01-01

    Despite the excellent work by scholars who invite us to consider disability, social justice, and business and professional communication pedagogy, little attention has been given to what a disability- and social-justice-centered business and professional communication course might look like in design and implementation. This case study offers an…

  6. Practicing What We Teach: Credibility and Alignment in the Business Communication Classroom

    ERIC Educational Resources Information Center

    Ruppert, Bryan; Green, David A.

    2012-01-01

    The authors investigate the importance of instructor communication behaviors in a course on business communication, arguing that alignment between instructor behaviors and the precepts of the discipline has a pronounced effect on perceived instructor credibility in this field. Student evaluations were analyzed qualitatively for their comments on…

  7. Methods in Teaching Basic Business Subjects.

    ERIC Educational Resources Information Center

    Musselman, Vernon A.

    The textbook is intended for use in college methods classes in business education, is self-teachable, written informally, and includes two complete teaching units in detail. On the premise that classroom procedures utilized in teaching the basic business subjects differ considerably from those employed in teaching the skill subjects, the book…

  8. Moving towards Ethnorelativism: A Framework for Measuring and Meeting Students' Needs in Cross-Cultural Business and Technical Communication

    ERIC Educational Resources Information Center

    Wang, Junhua

    2013-01-01

    Scholars in business and technical communication have continuously made efforts to look for effective teaching approaches for cross-cultural business and technical communication; however, little research has been conducted to study the process by which students develop intercultural competence; fewer studies have been conducted to assess learners'…

  9. Partnering with the Business School: The Business and Professional Communication Course

    ERIC Educational Resources Information Center

    Arnett, Ronald C.; McKendree, Amanda; Fritz, Janie Harden; Roberts, Kathleen Glenister

    2008-01-01

    Duquesne University's Department of Communication & Rhetorical Studies offers a course in business and professional communication to students in the School of Business. To develop that partnership, professors had to persuade the business school of the centrality of rhetoric/persuasion in business and professional communication. In short, this…

  10. Effective Communication Is "Hitched to Everything in the (Business) Universe"

    ERIC Educational Resources Information Center

    Krajicek, John

    2008-01-01

    The author of this article is an English teacher and a certified public accountant at the same time. When he was offered a position teaching business communication in an MBA program, he was delighted to know that he can actually dovetail his two contrasting careers. In this article, the author relates his experiences and the benefits of…

  11. Social Networking Media: An Approach for the Teaching of International Business

    ERIC Educational Resources Information Center

    Barczyk, Casimir C.; Duncan, Doris G.

    2012-01-01

    Internet technology and Web 2.0 applications have enabled social networking media to expand in ways that link people globally. By fostering communication, social networks hold immense potential for the enhancement of teaching, especially in the business arena. This article defines social networking and provides a framework for understanding the…

  12. Teaching Effective Communication Skills with ACE: Analyzing, Composing, & Evaluating

    ERIC Educational Resources Information Center

    Snyder, Lisa Gueldenzoph; Shwom, Barbara

    2011-01-01

    Most business communication classes teach students to use a writing process to compose effective documents. Students practice the process by applying it to various types of writing with various purposes-reports, presentations, bad news letters, persuasive memos, etc. However, unless students practice that process in other contexts outside of the…

  13. Forum Response: Ethics in Business and Teaching.

    ERIC Educational Resources Information Center

    Anderson, James A.

    2003-01-01

    Discusses the teaching of business ethics. Draws conclusions about teaching business ethics noting that such instruction must start with the principles of capitalism and the functions of a market economy. (SG)

  14. Transforming the Core Business of Teaching and Learning in Classrooms through ICT

    ERIC Educational Resources Information Center

    Chandra, Vinesh; Mills, Kathy A.

    2015-01-01

    Information and Communication Technology (ICT) has become an integral part of societies across the globe. This study demonstrates how successful technology integration by 10 experienced teachers in an Australian high school was dependent on teacher-driven change and innovation that influenced the core business of teaching and learning. The…

  15. Teaching Large Sections of a Business Communication Course: A Multicase Study

    ERIC Educational Resources Information Center

    Wright, Carol

    2017-01-01

    The purpose of this research is to examine specific examples of how business communication courses are delivered in large, face-to-face university classes to discover implications of these large courses. This case study reviewed four classes from two different midsized universities whose classes range from 48 to 300 students. Findings suggest…

  16. Scholarship of Teaching International Business: Challenges and Opportunities

    ERIC Educational Resources Information Center

    Aggarwal, Raj; Goodell, John W.

    2011-01-01

    International business (IB) is an important topic for business schools as business is global, but much business school teaching of IB still seems inadequate. IB education can be challenging but also presents many opportunities. We need to build our knowledge base of effective IB teaching methods and procedures. Such knowledge can not only be used…

  17. Nonverbal Elements of International Business Communication.

    ERIC Educational Resources Information Center

    Waltman, John L.

    Because proficiency in nonverbal communication is as important in international business communication as it is in one's own culture, temporary residents need to learn how to improve communication. This paper explores several ways business communication specialists can help improve sojourners' nonverbal fluency for specific cultures. Temporary…

  18. Teaching Small Business Ownership and Management

    ERIC Educational Resources Information Center

    Leach, James A.

    1977-01-01

    Topics discussed include integrating small business ownership with existing programs; establishing awareness, exploration, and orientation activities; and preparation for small business ownership. A curriculum guide developed for teaching small business ownership and management is also described. (TA)

  19. Selections from the ABC 2016 Annual Conference, Albuquerque, New Mexico: Bright as Stars in the Albuquerque Desert Sky: Classroom-Tested Business Communication Assignments

    ERIC Educational Resources Information Center

    Whalen, D. Joel, Ed.

    2017-01-01

    This article, the first of a two-part series, presents 13 teaching innovations debuted at the 2016 Association for Business Communication's annual conference. The second edition of "My Favorite Assignment" will be published in the fall 2017 "Business and Professional Communication Quarterly". Assignments include international…

  20. Business Communication: Present, Past, and Future.

    ERIC Educational Resources Information Center

    Reinsch, N. Lamar, Jr.

    1996-01-01

    Notes that business communication has a long history, stretching back to the origins of rhetoric as a scholarly endeavor and to the origins of business practice. Adds that today, business communication exists in the United States at university level, emphasizing writing instruction for undergraduates. States that it should continue in this vein,…

  1. Supplementary Teaching Materials for Business Courses.

    ERIC Educational Resources Information Center

    Boulden, Alfred W., Ed.

    This teaching guide for business education contains supplementary instructional materials for the subjects of accounting, business English, business mathematics, career education, consumer education, data processing, and office procedures. The units differ in format and in types of learning activities presented. The learning activity package for…

  2. The Teaching of Business Ethics: An Imperative at Business Schools

    ERIC Educational Resources Information Center

    Crane, Frederick G.

    2004-01-01

    This study reports the findings of an investigation of MBAs and their views on the teaching of business ethics. The author found that tomorrow's business leaders believe that there are ethical standards that should be followed in business but that current ethical standards do not meet society's needs adequately. Moreover, although most respondents…

  3. English for Business Communication

    ERIC Educational Resources Information Center

    Bhatia, Vijay K.; Bremner, Stephen

    2012-01-01

    The concept of Business English has undergone some major shifts in the last few years because of a number of developments, such as advances in genre theory and the coming together of English for Business Purposes and Business Communication, inspired by the realization that there is a gap to be bridged between the academy and the globalized…

  4. Incorporating Business Communication in an Integrative Business Seminar.

    ERIC Educational Resources Information Center

    Luse, Donna W.

    1999-01-01

    Describes the Integrative Business Seminar in the College of Business Administration at Northeast Louisiana University in which the principal courses in business communication, management, marketing, and finance as well as a segment in problem solving, are taught as one 15-credit hour block in which subject areas are treated as an integrated…

  5. A Heuristic Tool for Teaching Business Writing: Self-Assessment, Knowledge Transfer, and Writing Exercises

    ERIC Educational Resources Information Center

    Ortiz, Lorelei A.

    2013-01-01

    To teach effective business communication, instructors must target students’ current weaknesses in writing. One method for doing so is by assigning writing exercises. When used heuristically, writing exercises encourage students to practice self-assessment, self-evaluation, active learning, and knowledge transfer, all while reinforcing the basics…

  6. Crisis Communication: The Business Communicator's Strategies for Communicating under Stress.

    ERIC Educational Resources Information Center

    Vielhaber, Mary E.

    1990-01-01

    Uses the 1979 Three Mile Island nuclear plant accident to illustrate the communication problems embedded in a crisis. Describes the reactions created by the stress related to crisis. Suggests business communication strategies for improving communication to the public. (SR)

  7. Integration of Three CBI Models and WeChat Mobile Learning in Business English Teaching

    ERIC Educational Resources Information Center

    Siqi, Che

    2017-01-01

    Content-Based Instruction (CBI) is considered effective not only in mastering language skills, but also in acquiring the content knowledge of business subjects. WeChat, a popular communicative and interactive platform, is acknowledged as a new instrument to improve verbal teaching proficiency and obtain relevant information. The integration of…

  8. Ties that Bind: Ancient Epistolography and Modern Business Communication.

    ERIC Educational Resources Information Center

    Hagge, John

    1989-01-01

    Examines the history of business communication principles. Concludes that principles developed for business communication found in early twentieth-century business communication textbooks can be traced to a 2000-year-old tradition of epistolographic writings. Notes that business communication in the twentieth century and the ancient…

  9. Integrating Writing Skills and Ethics Training in Business Communication Pedagogy: A Resume Case Study Exemplar

    ERIC Educational Resources Information Center

    Conn, Cynthia E.

    2008-01-01

    An integrated approach to teaching resume construction in the business communication classroom focuses on simultaneously (a) emphasizing writing-related proficiencies and (b) encouraging ethical and moral orientations to this task. This article provides a resume construction exemplar that operationalizes these two pedagogical goals. The techniques…

  10. Improving the Business Communication Skills of Postgraduate Internal Audit Students: A South African Teaching Innovation

    ERIC Educational Resources Information Center

    Plant, Kato; Slippers, Jana

    2015-01-01

    This article reports on the introduction of a business communication course in the curriculum of postgraduate internal audit students at a higher education institution in South Africa. Internal auditors should have excellent verbal and written communication skills in performing value-adding assurance and consulting services to their engagement…

  11. Teaching General Business. Delta Pi Epsilon Rapid Reader No. 1.

    ERIC Educational Resources Information Center

    Brown, Betty Jean

    This guide provides business teachers with practical ideas for teaching general business. Content is presented in seven sections. The first two sections list fourteen behavioral objectives for a general business course and offer suggestions for course content. Section 3 discusses problems in teaching general business, including reading, arithmetic…

  12. A Language Educator's First Sale: To Globalize Business Communication.

    ERIC Educational Resources Information Center

    Bush-Bacelis, Jean L.

    The business communication course, required in most colleges and schools of business, may be the best place for language educators to begin to help globalize the curriculum. In these courses, students are taught communication theory, business writing, oral business communication, leadership, meeting participation, and various functions used in…

  13. Communication resources of managers and business professionals.

    PubMed

    Pedrotti, Clarissa Araujo; Behlau, Mara

    2017-05-22

    To analyze the communication resources reported by managers in the business environment and compare the resources used to those reported by business professionals. 82 professionals volunteered to participate in the research, divided into 50 managers (MP) and 32 business professionals (BP) from industry section in Caxias do Sul and the surrounding region (Brazil). A questionnaire with 4 topics was used: personal data, self-assessment of communicative behavior, self-assessment of communicative resources, and selection of positive and negative resources influencing communication. Regarding communicative behavior, both groups reported normal voice but with significant differences regarding the use of softness in communication, 25% of MP and only 4% of BP. Both groups selected the following main positive resources: knowledge of subject, use of proper vocabulary, and objectivity. The negative resources were, similarly, the lack of subject domain, criticism or prejudgment, and improper vocabulary. Finally, analyzing the degree of influence of each communicative resource, the MP highlighted tone of voice as an important positive resource, while the BP pointed the subject domain. Still, the monotonous voice for MP and nervousness for BP were indicated as the main negative influences. Managers value more communicative resources connected to communicative attitude, such as tone of voice and expression, while business professionals worry about demonstrating security and technical understanding of the subject.

  14. Ethics--Business Educators Teach Students To Do the Right Thing!

    ERIC Educational Resources Information Center

    Keying In, 1997

    1997-01-01

    This issue focuses on teaching ethics in business education programs. Exploring the teaching of ethics in both high school and college, the newsletter first presents an overview of ethics and the study of ethics and makes a case for teaching ethics in business education courses. Following a short commentary on the difficulty of teaching ethics is…

  15. Oral Communication in Business.

    ERIC Educational Resources Information Center

    Binnion, John E.; Thomas, Edward G.

    Helping young executives develop oral communication skills is an important task of business schools. A course that requires informal, timed, extemporaneous talks as well as extended formal presentations allows students the opportunity to be evaluated by their peers and by faculty members as they grow in their ability to communicate. Formal…

  16. Using Business Cards to Teach Document Design.

    ERIC Educational Resources Information Center

    Nelson, Ronald J.

    1994-01-01

    Argues that business cards, as a key means of initiating business contacts, are worth studying in business writing courses. Shows instructors how to incorporate a unit on business card design into their business communications courses. Suggests the criteria by which business cards can be evaluated. (HB)

  17. Department Chairs' Perceptions of the Importance of Business Communication Skills.

    ERIC Educational Resources Information Center

    Wardrope, William J.

    2002-01-01

    Determines business department chairs' ratings of topics typically covered in the business communication course. Indicates that department chairs perceive writing skills to be more important to business communication courses than other communication skills, such as speaking, technology-mediated communication, interpersonal communication,…

  18. Teaching across the Great Divide

    ERIC Educational Resources Information Center

    O'Neill, K. Kathleen

    2010-01-01

    In this article, the author illustrates the significant role that communication plays in the success of team-teaching where her co-teacher is nearly 12,000 miles and two continents away. The author teaches business communication to female undergraduates in the College of Business Sciences at Zayed University, Abu Dhabi, United Arab Emirates, while…

  19. Teaching Social Media in Business

    ERIC Educational Resources Information Center

    McHaney, Roger; Warkentin, Merrill; Sachs, David; Pope, Michael Brian; Ormond, Dustin

    2015-01-01

    The ways people connect, interact, share, and communicate have changed due to recent developments in information technology. These developments, categorized as social media, have captured the attention of business executives, technologists, and education professionals alike, and have altered many business models. Additionally, the concept of…

  20. Teaching Business Intelligence through Case Studies

    ERIC Educational Resources Information Center

    Pomykalski, James J.

    2015-01-01

    In teaching business students about the application and implementation of technology, especially involving business intelligence, it is important to discover that project success in enterprise systems development efforts often depend on the non-technological problems or issues. The focus of this paper will be on the use of multiple case studies in…

  1. The State of Business Communication Classes: A National Survey

    ERIC Educational Resources Information Center

    Moshiri, Farrokh; Cardon, Peter

    2014-01-01

    This nationwide study of 169 business communication instructors examines the following issues: (a) ideal and actual class sizes in business communication courses, (b) delivery modes of business communication courses, (c) types of written and oral assignments, and (d) topics covered and depth of coverage. Findings suggest that business…

  2. Risky Business: Communicating with Credibility

    ERIC Educational Resources Information Center

    Greenberger, Leonard S.

    2011-01-01

    In hostile situations, a communicator's goal is to establish and maintain trust and credibility with the audience. School business officials need the special skills and techniques of what's known as "risk communication." Few people are natural risk communicators. Those who do it well honed their skills over many years spent in hostile…

  3. Japanese International Business Communication: The Place of English.

    ERIC Educational Resources Information Center

    Hilton, Chadwick B.

    1992-01-01

    Examines the use of English in Japanese business communication. Finds that English is an important element of Japanese international business policy and that an awareness of both Japanese corporate commitment to employee English proficiency and of the complexities of the use of English for special purposes benefits business communicators involved…

  4. Internationalizing the Business Communication Curriculum.

    ERIC Educational Resources Information Center

    Sturges, David L.

    1992-01-01

    Proposes a course in business communication that includes international or global perspectives in its philosophy, content, and assignments. Includes a syllabus, a scheme describing how the course is taught, a communication audit plan, a capstone project, and a sample reading list. (SR)

  5. Cultural Context and the New Communication Principles for Intercultural Communication.

    ERIC Educational Resources Information Center

    Waner, Karen K.; Winter, Janet K.

    This paper discusses the problems surrounding intercultural business communication as well as approaches to teaching college level business students appropriate communication skills for intercultural settings. Considered are the classification of countries by cultural context, i.e. how large a role culture, social values, and traditional social…

  6. Writing business communications. Are nurse managers prepared?

    PubMed

    Spears, L A

    1997-12-01

    Based on interviews, this study indicates that writing business communications is a key task for nurse managers, affecting their professional success and power. However, most of the nurse managers interviewed felt they needed more education in business communications. Several ways of bringing this training to nursing students and practicing managers are suggested.

  7. Teaching Intercultural Business Communication: A Multi-Disciplinary Approach to Seeing the World through the Eyes of Others.

    ERIC Educational Resources Information Center

    O'Rourke, James S., IV

    This paper argues the importance of preparing business managers for a global marketplace and addresses who is responsible for the training and how to go about it. The establishment of an MBA (Master of Business Administration)-level course in intercultural communication is examined. Areas discussed involve determining what the goals of the course…

  8. Practical Teaching & Learning Model: A Modern Dimension for Business Management Schools

    ERIC Educational Resources Information Center

    Kolachi, Nadir Ali

    2013-01-01

    Purpose: The purpose of this research is to evaluate and investigate the most suitable model required for teaching business Management curriculum. The paper will report a new dimension of Business Management Teaching. For this purpose, a Practical teaching & Learning Model has been prepared and will be discussed through qualitative research…

  9. Teaching Business Ethics in the Age of Madoff

    ERIC Educational Resources Information Center

    Freeman, R. Edward; Stewart, Lisa; Moriarty, Brian

    2009-01-01

    "Teaching Business Ethics in the Age of Madoff" provides a brief overview of the field of business ethics, including a quick history, with particular attention to the role of scandals. The authors dispute four commonly held misconceptions about business: Markets are perfect, or at least efficient; human beings are always self-interested; economic…

  10. Teaching Effectiveness of Non-Native English-Speaking Teachers in Business Disciplines: Intercultural Communication Apprehension and Ethnocentrism

    ERIC Educational Resources Information Center

    Abayadeera, Nadana; Mihret, Dessalegn Getie; Hewa Dulige, Jayasinghe

    2018-01-01

    Teaching effectiveness of non-native English-speaking teachers (NNEST) in accounting, economics and finance has become a significant issue due to the increasing trend of hiring NNEST in business schools. However, the literature has focused on the English language competence of NNEST, which is only one element of the factors that influence teaching…

  11. Techniques of Teaching Business Correspondence in French.

    ERIC Educational Resources Information Center

    Abrate, Jayne

    A framework for using the material contained in French high school business correspondence manuals to teach business correspondence in French as a second language is presented. The intent is to introduce the function of various letter formats and to facilitate deciphering the content of the letters. Exercises promote situational analysis of…

  12. Consulting by Business College Academics: Lessons for Business Communication Courses

    ERIC Educational Resources Information Center

    Dave, Anish

    2009-01-01

    Business communication (BC) is a crucial aspect of management consulting. BC scholars have widely studied the relationship between BC and management consulting, including consulting by BC academics. A limited review of the studies of management consulting, including consulting done by business college academics, hereafter referred to simply as…

  13. Communication in International Business Education: Considerations for Latin America.

    ERIC Educational Resources Information Center

    Beadle, Mary E.

    2001-01-01

    Surveyed a group of South American business people on their television viewing and perceptions of U.S. business people, exploring the relevancy of media-cultivated perceptions for understanding intercultural communication between U.S. and Latin American businesses. Found that Americans were viewed as aggressive, an undesirable communication trait…

  14. "Piggybacking" on Business Communication through Interdisciplinarity: Developing Student Communication Skills in Legal Environment of Business Courses

    ERIC Educational Resources Information Center

    Cooley, Amanda Harmon

    2009-01-01

    The purpose of this article is to describe an assignment for a legal environment of business course that builds upon and reinforces strong business communication practices. The assignment discusses "piggybacking," which is the unauthorized use of another person's wireless Internet connection. In this assignment, the students are required (1) to…

  15. Teaching Intercultural Communication with "An Idiot Abroad"

    ERIC Educational Resources Information Center

    Crook, Brittani

    2014-01-01

    A desired outcome of teaching intercultural communication is cultivating an understanding and awareness of different cultural values while attempting to increase intercultural communication competence within our students. Goals of teaching intercultural communication include assisting students in recognizing, accepting, and appreciating cultural…

  16. Selections from the ABC 2015 Annual Conference, Seattle, Washington: Pitching Fish and Innovative Oral and Written Business Communication Assignments

    ERIC Educational Resources Information Center

    Whalen, D. Joel, Ed.

    2016-01-01

    This article, the first of a two-part series, presents teaching 10 innovations from the 2015 Association for Business Communication's 80th annual conference. The creative new assignments offered here include building listening skills by journaling, oral interpretation, positive message framing, storytelling, delivering bad news, persuasive…

  17. The Underreported Use of Integrated Marketing Communication by Smaller Businesses.

    ERIC Educational Resources Information Center

    Johnson, Ed

    This research suggests integrated marketing communication (IMC) is widely used by small business. In a survey of Midwest businesses, it was found that smaller business tend to integrate their marketing communication to the same extent as do larger businesses. Their advertising, P.R., and sales promotion are as likely to present a unified message,…

  18. Integrating Business Communication Instruction and Career Services: Activities and Assessment Tools

    ERIC Educational Resources Information Center

    Crews, Moody E.; Hemby, K. Virginia

    2009-01-01

    This paper is an extension of an earlier JARBI article, "Integrating University and College Career Services Programs into the Business Communication Curriculum" (Hemby & Crews, 2005). The original article provided business communication instructors with ideas for integrating career services' programs into the business communication curriculum,…

  19. Developing Creative Teaching Module: Business Simulation in Teaching Strategic Management

    ERIC Educational Resources Information Center

    Abdullah, Nor Liza; Hanafiah, Mohd Hizam; Hashim, Noor Azuan

    2013-01-01

    Globalization and liberalization in the business environment have changed the requirements of types and qualities of human capital needed by the corporate sector. In relation to this, business graduates not only need to have theoretical understanding, but they also need to have creative thinking, communication skills and decision making skills…

  20. A Comprehensive Approach To Teaching Foreign Business Practices.

    ERIC Educational Resources Information Center

    Mendez, Deirdre

    An approach to teaching foreign business practices combines two common approaches already used. It introduces the student to cultural patterns responsible for the way business is conducted abroad, and makes recommendations concerning appropriate behavior for specific situations. However, it also treats general culture and specific behavior as…

  1. Communication in a Changing World: Contemporary Perspectives on Business Communication Competence

    ERIC Educational Resources Information Center

    Waldeck, Jennifer; Durante, Cathryn; Helmuth, Briana; Marcia, Brandon

    2012-01-01

    Communication in and around business organizations has changed due to new technologies, the demand for intercultural communication skills, the changing person-organization relationship, and the global nature of organizing. As a result, new communication competencies may be required. The author's objective was to identify specific communication…

  2. Data Communications in Business. An Introduction.

    ERIC Educational Resources Information Center

    Gentle, Edgar C., Jr., Ed.

    This basic text for students in business administration and business education was prepared for personnel of The American Telephone and Telegraph Company with the help of an educational advisory panel. Fundamental concepts of data communications are presented as a means of keeping abreast of the information explosion and as a basis for making…

  3. Teaching Business Ethically in the "New" South Africa.

    ERIC Educational Resources Information Center

    Nkomo, Stella M.

    2003-01-01

    Describes the author's experience teaching a course on leadership and organizational dynamics to master of business administration students at the Graduate School of Business Leadership, University of South Africa. Considers how the structures of apartheid that permeated all sectors of South African society are only gradually being dismantled. (SG)

  4. Technology in Business Communication.

    ERIC Educational Resources Information Center

    Rainey, Carolyn

    Technology can be incorporated as a tool in business communication courses to help students format, revise, and enhance pieces of writing. The capabilities of the microcomputer should be introduced slowly to build competencies and confidence. This paper provides instructional tips and activities for introducing technology into assignments. Steps…

  5. Effective Methods of Teaching Business Education in the 21st Century. National Business Education Association Yearbook, 2003.

    ERIC Educational Resources Information Center

    Rader, Martha H., Ed.

    The annual "Yearbook" of the National Business Education Association presents the latest research, teaching strategies, and suggested resources for all areas of business education. The chapters of part 1, "Business Education Perspectives," are: (1) "The Foundations of Business Education" (Mary Margaret Hosler); (2) "Delivery Systems for Business…

  6. Teaching Business Programming Using Games: A Critical Analysis

    ERIC Educational Resources Information Center

    Muganda, Nixon; Joubert, Pieter, Jr.; Toit, Jacques Du; Johnson, Roy

    2012-01-01

    Introduction: This paper examines the persistent problematic issue of engaging business students in teaching computer programming. Studies continue to document challenges in teaching computer programming and various methods have been proposed with varying degrees of success. From an educator's perspective, the concern is how to engage students to…

  7. Speech Act Theory and Business Communication Conventions.

    ERIC Educational Resources Information Center

    Ewald, Helen Rothschild; Stine, Donna

    1983-01-01

    Applies speech act theory to business writing to determine why certain letters and memos succeed while others fail. Specifically, shows how speech act theorist H. P. Grice's rules or maxims illuminate the writing process in business communication. (PD)

  8. Models for Delivering Written Business Communication Skills: Improving the Process

    ERIC Educational Resources Information Center

    Penrod, Catherine B.; Tucker, Mary; Hartman, Katherine B.

    2017-01-01

    Employers, higher education faculty, and accrediting bodies value communication as an important entry-level job skill. Unfortunately, research indicates that college graduates have inadequate communication skills and, in particular, lack strong business writing acumen. The ways business communication is taught, integrated, and assessed varies by…

  9. Defining Conceptual Understanding for Teaching in International Business

    ERIC Educational Resources Information Center

    Ashley, Sue; Schaap, Harmen; de Bruijn, Elly

    2016-01-01

    The aim of this exploratory study is to develop a definition of conceptual understanding for teaching in international business. In international business, professionals face complex problems like what to produce, where to manufacture, which markets to target, and when to expand abroad. A clear definition of conceptual understanding needed to…

  10. Teaching Business Ethics: A Practical Guide and Case Studies. SBDC Professional Enrichment.

    ERIC Educational Resources Information Center

    Collins, Denis; Page, Laura V.

    This teaching guide is for instructors who wish to include a discussion of ethical dilemmas in their regular business seminars and workshops. It discusses why it is essential to teach ethics and how to do so. It reviews the format of specially annotated ethics cases that are designed to help teach business ethics and shows how to use them. These…

  11. Corporate Communication: Building Confidence between the Academic and Business Worlds.

    ERIC Educational Resources Information Center

    Snavely, William B.; Sullivan, Dan

    1984-01-01

    Describes how business organizations view the purposes and results of communication and the role of the corporate communication professional. Suggests ways to bridge the gap between academic and business worlds. (PD)

  12. Communicative Competence and Language Teaching.

    ERIC Educational Resources Information Center

    Ciliberti, Anna

    1982-01-01

    Describes the issues considered at the 1979 "Communicative Competence and Language Teaching" conference held in Venice, Italy. Participants discussed teaching methods which could enhance second language competence. A model for determining language learning objectives is discussed. (AM)

  13. Towards an Integrated Approach to Teaching Business English: A Chinese Experience

    ERIC Educational Resources Information Center

    Zhang, Zuocheng

    2007-01-01

    This paper reviews the practices in the teaching of Business English in China over the past 50 years and two perspectives on Business English that have been influential in conceptualizing a new approach to curriculum design. The review demonstrates that there has been an evolution from intuition-led practices to content-based teaching, and to more…

  14. Introducing Plain Language Principles to Business Communication Students

    ERIC Educational Resources Information Center

    Greer, Rachelle R.

    2012-01-01

    In response to current federal mandates requiring selected businesses and government agencies to use plain language (PL) when reporting information to the public, this article advocates the introduction of PL principles into current business communication curricula. Despite recent PL mandates and advances, many current business textbooks and…

  15. Initiatives in Communicative Language Teaching. A Book of Readings.

    ERIC Educational Resources Information Center

    Savignon, Sandra J., Ed.; Berns, Margie S., Ed.

    A collection of readings on communicative language teaching explains what communicative language teaching is and how the goal of communicative competence is being met by teachers. The following articles are included:"Functional Approaches to Language and Language Teaching: Another Look" (Margie S. Berns); "Contextual Considerations in…

  16. Error Identification, Labeling, and Correction in Written Business Communication

    ERIC Educational Resources Information Center

    Quible, Zane K.

    2004-01-01

    This article used a writing sample that contained 27 sentence-level errors of the type found by corporate America to be annoying and bothersome. Five categories of errors were included in the sample: grammar, punctuation, spelling, writing style, and business communication concepts. Students in a written business communication course were asked…

  17. TSBPA's Business Communications Requirement: Has It Made a Difference?

    ERIC Educational Resources Information Center

    Elrod, Henry; Tiggeman, Theresa; Craven, Annette E.

    2014-01-01

    In 2011, the Texas State Board of Public Accountancy (TSBPA) added a business communications requirement to the qualifications for candidates to sit for the CPA examination by a requirement for two credit hours in business or accounting communications, either through a discrete course, or through integration into certain accounting courses. This…

  18. An Emerging Model of Business: Enterprise and Catholic Social Teaching

    ERIC Educational Resources Information Center

    Castellano, Joseph F.; Forlani, Victor

    2008-01-01

    The challenge for faculty teaching in Catholic Business Schools is how to integrate the University's Catholic heritage and tradition into the core business curriculum. Such integration is necessary if schools of business are to provide their students with a distinctive educational experience. The Living Asset Stewardship (LAS) philosophy of…

  19. Effectiveness of a Business Communication Course: Evidence from a Business School in India

    ERIC Educational Resources Information Center

    Gayathridevi, K. Sri; Deepa, R.

    2015-01-01

    This study aims to show the effectiveness of a business communication course offered in a business school in India. All students who enrolled for the Master of Business Administration program in the school were considered for the study. The study adapted a pretest and posttest approach to find the effectiveness of the course. It also describes the…

  20. Communication: Facilitating Intelligent Business Dialogue.

    ERIC Educational Resources Information Center

    Hulbert, Jack E.

    1979-01-01

    Discusses effective oral communication as a prime requisite for business management success. Both speaking and listening skills are needed to encourage intercommunication, invite feedback, respond to other opinions, and solicit participation to contribute to the manager's decisions for organizational action. (MF)

  1. Teaching pediatric communication skills to medical students

    PubMed Central

    Frost, Katherine A; Metcalf, Elizabeth P; Brooks, Rachel; Kinnersley, Paul; Greenwood, Stephen R; Powell, Colin VE

    2015-01-01

    Background Delivering effective clinical pediatric communication skills training to undergraduate medical students is a distinct and important challenge. Pediatric-specific communication skills teaching is complex and under-researched. We report on the development of a scenario-based pediatric clinical communication skills program as well as students’ assessment of this module. Methods We designed a pediatric clinical communication skills program and delivered it five times during one academic year via small-group teaching. Students were asked to score the workshop in eight domains (learning objectives, complexity, interest, competencies, confidence, tutors, feedback, and discussion) using 5-point Likert scales, along with free text comments that were grouped and analyzed thematically, identifying both the strengths of the workshop and changes suggested to improve future delivery. Results Two hundred and twenty-one of 275 (80%) student feedback forms were returned. Ninety-six percent of students’ comments were positive or very positive, highlighting themes such as the timing of teaching, relevance, group sizes, and the use of actors, tutors, and clinical scenarios. Conclusion Scenario-based teaching of clinical communication skills is positively received by students. Studies need to demonstrate an impact on practice, performance, development, and sustainability of communications training. PMID:25653569

  2. Teaching pediatric communication skills to medical students.

    PubMed

    Frost, Katherine A; Metcalf, Elizabeth P; Brooks, Rachel; Kinnersley, Paul; Greenwood, Stephen R; Powell, Colin Ve

    2015-01-01

    Delivering effective clinical pediatric communication skills training to undergraduate medical students is a distinct and important challenge. Pediatric-specific communication skills teaching is complex and under-researched. We report on the development of a scenario-based pediatric clinical communication skills program as well as students' assessment of this module. We designed a pediatric clinical communication skills program and delivered it five times during one academic year via small-group teaching. Students were asked to score the workshop in eight domains (learning objectives, complexity, interest, competencies, confidence, tutors, feedback, and discussion) using 5-point Likert scales, along with free text comments that were grouped and analyzed thematically, identifying both the strengths of the workshop and changes suggested to improve future delivery. Two hundred and twenty-one of 275 (80%) student feedback forms were returned. Ninety-six percent of students' comments were positive or very positive, highlighting themes such as the timing of teaching, relevance, group sizes, and the use of actors, tutors, and clinical scenarios. Scenario-based teaching of clinical communication skills is positively received by students. Studies need to demonstrate an impact on practice, performance, development, and sustainability of communications training.

  3. Using Cultural Diversity in Teaching Economics: Global Business Implications

    ERIC Educational Resources Information Center

    Mitry, Darryl J.

    2008-01-01

    Globalization and increasing cross-cultural interactivity have implications for education in general and may also present valuable pedagogical opportunities in the practice of teaching economics for business students. Therefore, the author investigated this proposition and offers some empirical observations from research and teaching experiments.…

  4. Reflective teaching practices: an approach to teaching communication skills in a small-group setting.

    PubMed

    Fryer-Edwards, Kelly; Arnold, Robert M; Baile, Walter; Tulsky, James A; Petracca, Frances; Back, Anthony

    2006-07-01

    Small-group teaching is particularly suited for complex skills such as communication. Existing work has identified the basic elements of small-group teaching, but few descriptions of higher-order teaching practices exist in the medical literature. Thus the authors developed an empirically driven and theoretically grounded model for small-group communication-skills teaching. Between 2002 and 2005, teaching observations were collected over 100 hours of direct contact time between four expert facilitators and 120 medical oncology fellows participating in Oncotalk, a semiannual, four-day retreat focused on end-of-life communication skills. The authors conducted small-group teaching observations, semistructured interviews with faculty participants, video or audio recording with transcript review, and evaluation of results by faculty participants. Teaching skills observed during the retreats included a linked set of reflective, process-oriented teaching practices: identifying a learning edge, proposing and testing hypotheses, and calibrating learner self-assessments. Based on observations and debriefings with facilitators, the authors developed a conceptual model of teaching that illustrates an iterative loop of teaching practices aimed at enhancing learners' engagement and self-efficacy. Through longitudinal, empirical observations, this project identified a set of specific teaching skills for small-group settings with applicability to other clinical teaching settings. This study extends current theory and teaching practice prescriptions by describing specific teaching practices required for effective teaching. These reflective teaching practices, while developed for communication skills training, may be useful for teaching other challenging topics such as ethics and professionalism.

  5. Teaching Real Business Cycles to Undergraduates

    ERIC Educational Resources Information Center

    Brevik, Frode; Gartner, Manfred

    2007-01-01

    The authors review the graphical approach to teaching the real business cycle model introduced in Barro. They then look at where this approach cuts corners and suggest refinements. Finally, they compare graphical and exact models by means of impulse-response functions. The graphical models yield reliable qualitative results. Sizable quantitative…

  6. Assessing and Teaching Competence

    ERIC Educational Resources Information Center

    Grant, Terri

    2004-01-01

    The Professional Communication Unit (PCU) at the University of Cape Town (UCT) recently conducted a business communication needs analysis to determine student perceptions of their communicative competence and the teaching strategies being used to develop such competence. Students felt that the specialist, stand-alone communication program was more…

  7. Modeling interdependencies between business and communication processes in hospitals.

    PubMed

    Brigl, Birgit; Wendt, Thomas; Winter, Alfred

    2003-01-01

    The optimization and redesign of business processes in hospitals is an important challenge for the hospital information management who has to design and implement a suitable HIS architecture. Nevertheless, there are no tools available specializing in modeling information-driven business processes and the consequences on the communication between information processing, tools. Therefore, we will present an approach which facilitates the representation and analysis of business processes and resulting communication processes between application components and their interdependencies. This approach aims not only to visualize those processes, but to also to evaluate if there are weaknesses concerning the information processing infrastructure which hinder the smooth implementation of the business processes.

  8. Learning and teaching clinical communication in the clinical workplace.

    PubMed

    Brown, Jo; Dearnaley, Jo

    2016-08-01

    Clinical communication teaching and learning has become increasingly separate from the clinical workplace over the last 20 years in the UK, and in many medical schools is front-loaded to the early years of the curriculum. Many reasons exist to explain this separation, including the increasing use of simulation. However, learning by simulation alone is not ideal, and the literature now points towards a new direction that blends simulation with authentic experiences in the clinical workplace to aid the transition to clinical life. This article presents a practical example of collaboration between a London medical school and a hospital trust to provide an integrated clinical communication learning experience for students by situating teaching on the clinical wards for senior medical students. Clinical communication teaching and learning has become increasingly separate from the clinical workplace We outline a new teaching initiative, the 'Communication on the wards' pilot project, that blends clinical communication teaching with ward-based learning in an authentic environment, with patients, medical students and teachers working together. This teaching initiative was a practical attempt to bridge the theory-practice gap in clinical communication education, and to place learning in the clinical workplace for students. As such, it was enjoyed by all those who took part, and may be the way forward for clinical communication teaching and learning in the future. © 2015 John Wiley & Sons Ltd.

  9. A Course in Business Communication for Accountants.

    ERIC Educational Resources Information Center

    Yin, Koh Moy; Wong, Irene

    1990-01-01

    Describes a communication course given at the Nanyang Technological Institute in Singapore to accountancy and commerce students who are nonnative English speakers. The ability to communicate effectively in a business environment, orally and in writing, is emphasized rather than English proficiency. The course includes lectures, writing…

  10. Teaching Business Demography Using Case Studies.

    PubMed

    Swanson, David A; Morrison, Peter A

    2010-02-01

    Many faculty members consider using case studies but not all end up using them. We provide a brief review of what cases are intended to do and identify three ways in which they can be used. We then use an example to illustrate how we have used the case study method in teaching business demography. Among other benefits, we note that the case studies method not only encourages the acquisition of skills by students, but can be used to promote "deep structure learning," an approach naturally accommodates other features associated with the case studies method-the development of critical thinking skills, the use of real world problems, the emphasis of concepts over mechanics, writing and presentation skills, active cooperative learning and the "worthwhileness" of a course. As noted by others, we understand the limitations of the case study method. However, given its strengths, we believe it has a place in the instructional toolbox for courses in business demography. The fact that courses we teach is a testament to our perceived efficacy of this tool.

  11. Communicative Language Teaching: Where Are We Going?

    ERIC Educational Resources Information Center

    Savignon, Sandra J., Ed.; Berns, Margie S., Ed.

    1983-01-01

    This collection of papers is a resource for classroom teachers and program administrators who want to know not only what the communicative approach to language teaching is all about but how the goal of communicative competence is being met in teaching contexts similar to their own. Papers and authors include: "Functional Approaches to…

  12. Ethical Reasoning: A Heuristic Approach for Business Educators.

    ERIC Educational Resources Information Center

    Molberg, Diane R.

    For the teaching of business report writing, ethical reasoning can be used as a heuristic for thinking that will encourage a more effective communication pattern for business students. Writing processes can be applied to thinking processes to help students approach theoretical concepts, make decisions, and write more effective business reports. A…

  13. From Ford to Friedman: Teaching Microeconomics to Business Students

    ERIC Educational Resources Information Center

    Neymotin, Florence

    2014-01-01

    Teaching microeconomics to MBA students offers a unique set of challenges and opportunities to instructors. That is, the process of teaching business students may differ considerably, but in predictable ways, when compared to the classroom experience commonly found in liberal arts programs. While it is certain that all students are consumers, most…

  14. Assessing Student Learning Outcomes in Teaching Business and Professional Speaking.

    ERIC Educational Resources Information Center

    Watt, Willis M.

    A study examined the effects of a college business/professional speaking course on the communication skills' development of students. The research examined three hypotheses: (1) that student ratings of their own communication skills would show a significant improvement after a 16-week course on business and professional speaking; (2) that males…

  15. Understanding and Using the Relationships between Business and Professional Communication and Public Relations

    ERIC Educational Resources Information Center

    Penrose, John M.

    2015-01-01

    Aspects of research and pedagogy from the public relations discipline can benefit the business and professional communication instructor seeking new dimensions for the business and professional communication classroom. Elements of public relations (PR) found in Association for Business Communication articles and journals may be incorporated in the…

  16. Incorporating Facebook and Twitter in a Service-Learning Project in a Business Communication Course

    ERIC Educational Resources Information Center

    Crews, Tena B.; Stitt-Gohdes, Wanda L.

    2012-01-01

    Implementing real-world business writing situations and service learning into business communication courses are not new concepts. Business communication students work through a service-learning project with nonprofit organizations to create communication documents to improve the nonprofit's communication with the public. Writing for social…

  17. Teaching Strategic Management with a Business Game.

    ERIC Educational Resources Information Center

    Knotts, Ulysses S., Jr.; Keys, J. Bernard

    1997-01-01

    Management games are increasingly used to teaching strategic management by integrating functional areas of business and providing a working knowledge of the strategic management process. This article summarizes the experience of two veteran instructors, presenting course learning objectives, game pedagogy, team organization and management, game…

  18. Contextual Considerations in Communicative Language Teaching.

    ERIC Educational Resources Information Center

    Takala, Sauli

    Ten years of intensive research and development in foreign language teaching in Finland have resulted in a foreign language curriculum with a communicative orientation and textbooks to accompany it. Another outcome of this work was a realization of the complexity of language teaching, which led to models of the language teaching process. One such…

  19. Business Ethics. Focused Access to Selected Topics (FAST) Bibliography No. 17.

    ERIC Educational Resources Information Center

    Shermis, Michael

    Addressing the needs of students who choose careers in business, this annotated bibliography contains 30 references of articles and papers in the ERIC database dealing with ethics in business. Sources cited in the first section, "Business Instruction," deal with teaching ethics in business communication, business literature, and other areas of the…

  20. Reflection into China's Business English Teaching Practices Based on GDUFS Graduates' Employment Status

    ERIC Educational Resources Information Center

    Zhu, Wenzhong; Wu, Si; Guo, Tingting

    2009-01-01

    GDUFS, as one of China's top three foreign language universities with the longest history in business English teaching, has accumulated over 20-year experiences in this discipline. This research reflects into its business English teaching practices based on its graduates' employment status in recent years, and concludes that the students of…

  1. Hedges Used in Business Emails: A Corpus Study on the Language Strategy of International Business Communication Online

    ERIC Educational Resources Information Center

    Yue, Siwei; Wang, Xuefei

    2014-01-01

    Based on a corpus of 296 authentic business emails produced in computer-mediated business communication from 7 Chinese international trade enterprises, this paper addresses the language strategy applied in CMC (Computer-mediated Communication) by examining the use of hedges. With the emergence of internet, a wider range of hedges are applied…

  2. Use of Innovative Forms of Teaching Students to Create Business Discourse

    ERIC Educational Resources Information Center

    Gennadyevna, Novikova Natalia; Mikhailovna, Zorina Natalia; Vadimovich, Kortunov Vadim

    2015-01-01

    This article highlights an important role of speech studies disciplines in teaching students to create business discourse, stresses practical orientation of teaching, a need to achieve a greater and more effective balance of theory and practice. The article presents innovative forms of teaching students to create and percept institutional business…

  3. Enhancing an Undergraduate Business Statistics Course: Linking Teaching and Learning with Assessment Issues

    ERIC Educational Resources Information Center

    Fairfield-Sonn, James W.; Kolluri, Bharat; Rogers, Annette; Singamsetti, Rao

    2009-01-01

    This paper examines several ways in which teaching effectiveness and student learning in an undergraduate Business Statistics course can be enhanced. First, we review some key concepts in Business Statistics that are often challenging to teach and show how using real data sets assist students in developing deeper understanding of the concepts.…

  4. Business Manners: An Important Aspect of Oral and Nonverbal Communication.

    ERIC Educational Resources Information Center

    Chaney, Lillian H.

    1991-01-01

    Discusses business etiquette and addresses such issues as making introductions, speaking effectively, and managing social functions. Determines students' needs, surveys personnel managers, and offers suggestions for integrating social skills into business communication and other business courses. (PRA)

  5. Making the Monday Connection: Teaching Business Ethics in the Congregation.

    ERIC Educational Resources Information Center

    Van Buren, Harry J., III

    1998-01-01

    Discusses three factors that have contributed to the decline of eccelsiastical influences on the ethical decisions of Christians in the workplace. Considers the components of a business-ethics curriculum. Outlines one model for both teaching theological/philosophical bases for moral action and providing support groups for business people…

  6. Using Information Technology in Teaching of Business Statistics in Nigeria Business School

    ERIC Educational Resources Information Center

    Hamadu, Dallah; Adeleke, Ismaila; Ehie, Ike

    2011-01-01

    This paper discusses the use of Microsoft Excel software in the teaching of statistics in the Faculty of Business Administration at the University of Lagos, Nigeria. Problems associated with existing traditional methods are identified and a novel pedagogy using Excel is proposed. The advantages of using this software over other specialized…

  7. Improving Superintendent-Business Manager Communication

    ERIC Educational Resources Information Center

    Malinowski, Matthew J.

    2010-01-01

    Effective school business managers regularly assess themselves to ensure that they are "on top of their game" in the many facets of their jobs. One area they should not lose sight of, especially in the current economic situation, is their ability to communicate with their colleagues in the district. They may feel overwhelmed by the number of…

  8. Using Magnitude Estimation Scaling in Business Communication Research.

    ERIC Educational Resources Information Center

    Sturges, David L.

    1990-01-01

    Critically analyzes magnitude estimation scaling for its potential use in business communication research. Finds that the 12-15 percent increase in explained variance by magnitude estimation over categorical scaling methods may be useful in theory building but may not be sufficient to justify its added expense in applied business communication…

  9. Analyzing International Letters in a Business Communication Class.

    ERIC Educational Resources Information Center

    Devet, Bonnie

    1998-01-01

    Shows how students can use persuasive principles of communication (format and writer's purpose) and of classical rhetoric (organization, ethos, pathos, logos, and style) to improve their ability to analyze business letters. Shows how applying these principles to the analysis of business letters from other countries helps students write better and…

  10. The Flipped Class: Experience in a University Business Communication Course

    ERIC Educational Resources Information Center

    Sherrow, Tammy; Lang, Brenda; Corbett, Rod

    2016-01-01

    Business, like many other programs in higher education, continues to rely largely on traditional classroom environments. In this article, another approach to teaching and learning, the flipped classroom, is explored. After a review of relevant literature, the authors present their experience with the flipped classroom approach to teaching and…

  11. Defining Business Communication Using the Movie "The Insider" as Mediator of Students' Thought Processes.

    ERIC Educational Resources Information Center

    Rodriguez-Talavera, Leticia

    Business communication is different from other domains in that its contextual meaning requires previous metacognitive mediation of signs. The communicative process in business is aimed at accomplishing a specific outcome. Various forms of meaning come into play in business communication such as denotative, connotative, stylistic, affective,…

  12. Proposal for a Ph.D. Degree Program in Business Communication

    ERIC Educational Resources Information Center

    Hildebrandt, Herbert

    1978-01-01

    Outlines procedures and assumptions for instituting a doctoral program in business communication. Lists general/specific requirements for enrollment, and suggests business-core and interdepartmental curricula. (RL)

  13. A Historical Review of "Business Communication Quarterly."

    ERIC Educational Resources Information Center

    Lewis, Stephen D.

    2001-01-01

    Presents a brief history of the "Business Communication Quarterly" and its predecessors from 1936-2000. Investigates trends in topic coverage, and lists the journal's editors and most prolific authors. (SR)

  14. Teaching Major Economic Concepts in the High School Business Curriculum.

    ERIC Educational Resources Information Center

    Dawson, George G.

    Several important economic concepts appear in the business curriculum designed for secondary schools in New York State. This manual assists the teacher by providing brief and simple definitions of major economic concepts, noting the implications of those concepts for business, and suggesting strategies that can be used to teach the principles and…

  15. Organizational, Business, Management, and Corporate Communication: An Analysis of Boundaries and Relationships.

    ERIC Educational Resources Information Center

    Shelby, Annette Nevin

    1993-01-01

    Analyzes the boundaries for four communications subject areas that may be taught in business schools: organizational, business, management, and corporate communications. Provides theoretical models for such an analysis of discipline boundaries and their interrelationships. (HB)

  16. A New Paradigm for the Teaching of Business Law and Legal Environment Classes

    ERIC Educational Resources Information Center

    Lampe, Marc

    2006-01-01

    There is a need to develop curriculum and materials on law-related topics better designed for business students planning a career in business. Except incidentally, business school legal faculty are not teaching future lawyers or paralegals. The world of the business practitioner is very different from that of the lawyer. For most business people…

  17. Educating for Citizenship: Teaching Public Issues.

    ERIC Educational Resources Information Center

    Kotler, Janet

    1990-01-01

    Argues for the teaching public issues in the forum of business communication classes. Describes how students tracked presidential election campaigns and emerged with an understanding of underlying political, economic, and social realities that affect the way America does business. (RS)

  18. Teaching Communication with Ethics-Based Cases.

    ERIC Educational Resources Information Center

    Stevens, Betsy

    1996-01-01

    Argues the importance of presenting ethics and communication as twin concepts in the management communication class. Presents two cases useful in the classroom that address two contemporary issues (harassment in the workplace and the consumption of alcohol by pregnant women) that have implications for business professionals and allow students to…

  19. The Impact of Globalization and Technology on Teaching Business Communication: Reframing and Enlarging World View, Methods, and Content

    ERIC Educational Resources Information Center

    Berry, Priscilla

    2013-01-01

    This paper explores the current paradigm shift in the use of technology in the classroom, which is occurring because of technology explosion in society, impact of globalization, necessary reframing, and enlarging of the world view, methods, and content to make business communication classes relevant. The question is whether the classroom should…

  20. Facebook: Challenges and Opportunities for Business Communication Students

    ERIC Educational Resources Information Center

    Decarie, Christina

    2010-01-01

    In this article, the author describes her experience with networking on Facebook and discusses some important challenges and opportunities for business communication students. Facebook requires and enhances strong writing and interpersonal communication skills and it requires something new--a kind of literacy that students and teachers alike are…

  1. A Commentary on "Corporate Responsibility to Respect Human Rights and Business Schools' Responsibility to Teach It"

    ERIC Educational Resources Information Center

    Everett, Jeff

    2013-01-01

    In this commentary on "Corporate Responsibility to Respect Human Rights and Business Schools' Responsibility to Teach It" (McPhail 2013), the author discusses how McPhail's paper examines human rights teaching principles, the question of why corporations and business schools should respect and teach human rights, and how business…

  2. Teaching XBRL to Graduate Business Students: A Hands-On Approach

    ERIC Educational Resources Information Center

    Pinsker, Robert

    2004-01-01

    EXtensible Business Reporting Language (XBRL) is a non-proprietary, computer language that has many uses. Known primarily as the Extensible Markup Language (XML) for business reporting, XBRL allows entities to report their business information (i.e., financial statements, announcements, etc.) on the Internet and communicate with other entities'…

  3. Using Literature to Teach Ethics in the Business Curriculum.

    ERIC Educational Resources Information Center

    Shaw, Gary

    1992-01-01

    Explores the problems and prospects of incorporating ethics education into the MBA curriculum and the business communication classroom. Argues that literature provides a useful means of restructuring course work to provide ethics instruction and to forge needed links between business and the humanities. (PRA)

  4. Understanding Hong Kong Business Teachers in Action: The Case of Formulation of Teaching Strategies

    ERIC Educational Resources Information Center

    Yu, Christina Wai Mui

    2009-01-01

    This article examines four categories of teaching strategy used in business classes by a group of 26 secondary school business teachers in Hong Kong, using grounded theoretical coding techniques in the analysis. Each of the teaching categories is illustrated with typical extracts from interviews and is discussed in relation to its effectiveness…

  5. Business knowledge in surgeons.

    PubMed

    Satiani, Bhagwan

    2004-07-01

    Surgeons and residents in training receive little, if any, formal education in the economic side of clinical practice during medical school or residency. As medical professionals face shrinking reimbursement, loss of control over health care decisions, and limited resources, surgical specialties must reevaluate the need to teach their members business survival skills. Before designing business related-teaching modules, educators must know the exact gaps in knowledge that exist among surgeons. This article reports a survey of 133 surgeons in the Midwest who were asked to rate their knowledge base in 11 business topics relevant to the practice of medicine. The survey showed that the average surgeon perceives himself or herself to be poorly equipped to understand basic financial accounting principles, financial markets, economics of health care, tools for evaluating purchases, marketing, budgets, antitrust and fraud and abuse regulations, and risk and return on investments. Armed with this data, teaching faculty, health care systems, and medical specialty societies should design business education seminars to better position surgical specialists and trainees to communicate with insurers, hospital administrators, health care organizations, and their own personal financial advisors.

  6. Business School Teaching and Democratic Culture: An International and Comparative Analysis

    ERIC Educational Resources Information Center

    Kragh, Simon Ulrik; Bislev, Sven

    2008-01-01

    Egalitarian and participation-oriented teaching emphasizes critical discussion and informal relationships between students and professors. The authors argue that the use of egalitarian and some aspects of participation-oriented teaching at business schools differs systematically across countries according to the strength of democratic culture.…

  7. Communication Training and Consulting in Business, Industry, and Government.

    ERIC Educational Resources Information Center

    Buchholz, William J., Ed.

    Intended as a reference for training and consulting in the field of business communication, this book presents research, implements theory, and explores communication practices vital to all organizations. The titles of the essays and their authors are as follows: (1) "Communication Consulting--The State of the Art" (William J. Buchholz); (2) "The…

  8. Internationalizing a Business Communication Course. Draft.

    ERIC Educational Resources Information Center

    Davis, Ken

    An instructor's effort to internationalize a business communication course taught him much about the relationships between cognitive egocentrism and cognitive ethnocentrism. Cognitive egocentrism is the chief obstacle to be overcome in learning to write, even within a culture, while cognitive ethnocentrism is the chief obstacle to be overcome in…

  9. Teaching the Crisis Management/Communication Course.

    ERIC Educational Resources Information Center

    Coombs, W. Timothy

    2001-01-01

    Argues that a course or unit in crisis management/communication is an excellent way of teaching public relations theory, management concepts, information management, problem solving, and communication management. Identifies course objectives, discusses main topics and student evaluation, and concludes with advice and a list of readings. (SR)

  10. Innovative Approaches to Teaching Technical Communication

    ERIC Educational Resources Information Center

    Bridgeford, Tracy, Ed.; Kitalong, Karla Saari, Ed.; Selfe, Dickie, Ed.

    2004-01-01

    "Innovative Approaches to Teaching Technical Communication" offers a variety of activities, projects, and approaches to energize pedagogy in technical communication and to provide a constructive critique of current practice. A practical collection, the approaches recommended here are readily adaptable to a range of technological and institutional…

  11. Summer School Teaching and Learning: Some Thoughts from Undergraduate Business Students

    ERIC Educational Resources Information Center

    Ho, Henry; Karagiannidis, Vanaja

    2007-01-01

    This paper analyses summer teaching and learning from an undergraduate business student's perception. The survey reported here was designed to investigate how undergraduate business students perceived a marketing subject--Introduction to Marketing-- during summer school. At the same time, this research investigates the duration of study, the…

  12. Guidelines for Teaching Non-Verbal Communications Through Visual Media

    ERIC Educational Resources Information Center

    Kundu, Mahima Ranjan

    1976-01-01

    There is a natural unique relationship between non-verbal communication and visual media such as television and film. Visual media will have to be used extensively--almost exclusively--in teaching non-verbal communications, as well as other methods requiring special teaching skills. (Author/ER)

  13. The Business Education Index 1988. Index of Business Education Articles, Research Studies, and Textbooks Compiled from a Selected List of Periodicals, Publishers, and Yearbooks Published During the Year 1988.

    ERIC Educational Resources Information Center

    Lundgren, Carol A., Ed.

    1989-01-01

    This index, changed in the focus of the research as well as in its format, covers business education publications and those related to business education. Priority is given to journals that are essential to research and teaching in the broad business education spectrum with emphasis on information systems (including business communications),…

  14. Teaching communication with ethnic minority patients: ten recommendations.

    PubMed

    Seeleman, Conny; Selleger, Veronica; Essink-Bot, Marie-Louise; Bonke, Benno

    2011-01-01

    Culturally competent communication is indispensable for medical practice in an ethnically diverse society. This article offers recommendations to teach such communication skills based on the experiences of members of a Dutch NMVO Special Interest Group on 'Diversity'. A questionnaire with three open-ended questions on recommendations for training in culturally competent communication was sent to all members (n = 35). Returned questionnaires (n = 23) were analysed qualitatively with a thematic coding framework based on educational themes emerging from the data. All students need to be educated in culturally competent communication. Teachers should stimulate awareness of personal biases and an open attitude. Teach the three core communication skills, listening, exploring and checking, and offer practice with a professional interpreter. Knowledge content should focus on mechanisms relevant to various ethnic groups. Offer students a variety of experiences in a safe environment. All involved should be aware that stereotyping is a pitfall. Training in communication skills for consultation with ethnic minority patients cannot be separated from teaching issues of awareness and knowledge. The shared views on the content of these communication trainings are in line with general patient-centred approaches. The development of proper training in this field demands specific efforts of those involved.

  15. Teaching communication in clinical clerkships: models from the macy initiative in health communications.

    PubMed

    Kalet, Adina; Pugnaire, Michele P; Cole-Kelly, Kathy; Janicik, Regina; Ferrara, Emily; Schwartz, Mark D; Lipkin, Mack; Lazare, Aaron

    2004-06-01

    Medical educators have a responsibility to teach students to communicate effectively, yet ways to accomplish this are not well-defined. Sixty-five percent of medical schools teach communication skills, usually in the preclinical years; however, communication skills learned in the preclinical years may decline by graduation. To address these problems the New York University School of Medicine, Case Western Reserve University School of Medicine, and the University of Massachusetts Medical School collaborated to develop, establish, and evaluate a comprehensive communication skills curriculum. This work was funded by the Josiah P. Macy, Jr. Foundation and is therefore referred to as the Macy Initiative in Health Communication. The three schools use a variety of methods to teach third-year students in each school a set of effective clinical communication skills. In a controlled trial this cross-institutional curriculum project proved effective in improving communication skills of third-year students as measured by a comprehensive, multistation, objective structured clinical examination. In this paper the authors describe the development of this unique, collaborative initiative. Grounded in a three-school consensus on the core skills and critical components of a communication skills curriculum, this article illustrates how each school tailored the curriculum to its own needs. In addition, the authors discuss the lessons learned from conducting this collaborative project, which may provide guidance to others seeking to establish effective cross-disciplinary skills curricula.

  16. Business Education Index 1992. Volume 53. Index of Business Education Articles and Research Studies Compiled from a Selected List of Periodicals and Yearbooks Published during the Year 1992.

    ERIC Educational Resources Information Center

    Graves, Pat R., Ed.; And Others

    1993-01-01

    This index provides entries for business education articles and research studies compiled from a selected list of periodicals and yearbooks published during 1992. Priority is given to journals essential to research and teaching in the broad business education spectrum with emphasis on information systems (including business communications),…

  17. See, Do, Teach? A Review of Contemporary Literature and Call to Action for Communication Skills Teaching in Urology.

    PubMed

    Kieran, Kathleen; Jensen, Norman M; Rosenbaum, Marcy

    2018-04-01

    To assess the current state of published literature on communication skills teaching in urology to inform future directions for research and teaching. Excellent patient-physician communication skills increase understanding of medical conditions, facilitate shared decision-making regarding treatment planning, improve clinical outcomes, and decrease lawsuits. Surgical and procedure-based subspecialties, including urology, have generally been slow to incorporate formal communication skills teaching into curricula for postgraduate trainees. We performed a PubMed literature search using multiple keywords, selecting and reviewing articles published in English, and addressing 1 of 3 domains (curriculum development, teaching methods, and assessment methods) of communication skills teaching. The distribution of articles within the urology-specific literature was compared with that of procedure-based specialties as a whole. Eight articles were found in the urology literature, and 24 articles were found in other procedure-based specialties. Within the urology-specific literature, all 8 articles (100%) acknowledged the need for communication curriculum development, 1 article (12.5%) described how communication skills were taught, and 1 article (12.5%) discussed how communication skills were assessed. Fewer articles in other procedure-based specialties acknowledged the need to develop curricula (29.2%, P = .0007) but were equally likely to discuss communication skills teaching (37.5%, P = .63) and assessment (33.3%, P = .73). Orthopedic surgery is the only surgical subspecialty with ongoing, adaptable, formal training for physicians. Most current publications addressing communication skills in procedure-based specialties are specialty specific and focus on only 1 of the 3 communication domains. Opportunities exist to share information and to create more integrated models to teach communication skills in urology. Copyright © 2018 Elsevier Inc. All rights reserved.

  18. Teaching Teamwork through Coteaching in the Business Classroom

    ERIC Educational Resources Information Center

    Kliegl, Julie A.; Weaver, Kari D.

    2014-01-01

    Business educators recognize the importance of developing teamwork as an employability skill. However, current methods used to teach teamwork have been met with mixed results from both students and educators. This article integrates research on the importance of teamwork, team development processes, and coteaching through examining a case study…

  19. Visualizing human communication in business process simulations

    NASA Astrophysics Data System (ADS)

    Groehn, Matti; Jalkanen, Janne; Haho, Paeivi; Nieminen, Marko; Smeds, Riitta

    1999-03-01

    In this paper a description of business process simulation is given. Crucial part in the simulation of business processes is the analysis of social contacts between the participants. We will introduce a tool to collect log data and how this log data can be effectively analyzed using two different kind of methods: discussion flow charts and self-organizing maps. Discussion flow charts revealed the communication patterns and self-organizing maps are a very effective way of clustering the participants into development groups.

  20. Accountability of the Business Communication Instructor.

    ERIC Educational Resources Information Center

    Hildebrandt, H. W.

    Teachers of business communication, along with teachers in other disciplines, must develop ways of responding to demands for faculty evaluation. The first section of this paper considers three questions relevant to any kind of faculty evaluation: To whom should a teacher be accountable? What criteria should be the touchstones for evaluation? and,…

  1. Spelling: A Fundamental Skill for Effective Business Communication.

    ERIC Educational Resources Information Center

    Hulbert, Jack E.

    1982-01-01

    Discusses the importance of effective written communication to the successful management of business enterprises. Examines the significance of correct spelling and the development of spelling competence. (CT)

  2. Teaching Speech-Communication: Guidelines for Teachers of the Required Speech Communication Course in Idaho Schools.

    ERIC Educational Resources Information Center

    Elliot, Linda; And Others

    Designed to aid school districts, administrators, and teachers in meeting the Idaho Department of Education Speech Communication requirement, this pamphlet first defines the learning-teaching environment for the speech communication course, describes who should teach it, and justifies its inclusion in the school curriculum. The main part of the…

  3. A Contemporary Simulation Infused in the Business Communication Curriculum: A Case Study

    ERIC Educational Resources Information Center

    Drury-Grogan, Meghann L.; Russ, Travis L.

    2013-01-01

    This research examines students' reactions to a contemporary simulation infused in the business communication curriculum. Results show that students indicated the experience helped them learn how to work better as a team, how to maintain composure, how the business world works, and how to improve their communication. Students also verified the…

  4. The BCLA Minor: Business, Communication, and Liberal Arts Minor at Towson University

    ERIC Educational Resources Information Center

    Mahin, Linda

    2008-01-01

    In this article, the author describes a cross-disciplinary minor that combines elements of business, communication, and the liberal arts. The BCLA Minor enhances employment opportunities and cultural awareness for students with majors in the Colleges of Business and Economics, Fine Arts and Communication, and Liberal Arts by integrating the…

  5. Relationship between Teach-back and patient-centered communication in primary care pediatric encounters.

    PubMed

    Badaczewski, Adam; Bauman, Laurie J; Blank, Arthur E; Dreyer, Benard; Abrams, Mary Ann; Stein, Ruth E K; Roter, Debra L; Hossain, Jobayer; Byck, Hal; Sharif, Iman

    2017-07-01

    We proposed and tested a theoretical framework for how use of Teach-back could influence communication during the pediatric clinical encounter. Audio-taped pediatric primary care encounters with 44 children with asthma were coded using the Roter Interaction Analysis System to measure patient-centered communication and affective engagement of the parent. A newly created Teach-back Loop Score measured the extent to which Teach-back occurred during the clinical encounter; parental health literacy was measured by Newest Vital Sign. Logistic regression was used to test the relationship between Teach-back and features of communication. Focus groups held separately with clinicians and parents elicited perceptions of Teach-back usefulness. Teach-back was used in 39% of encounters. Visits with Teach-back had more patient centered communication (p=0.01). Adjusting for parent health literacy, parent age, and child age, Teach-back increased the odds of both patient centered communication [proportional AOR (95% CI)=4.97 (4.47-5.53)]and negative affect [AOR (95% CI)=5.39 (1.68-17.31)]. Focus group themes common to clinicians and parents included: Teach-back is effective, could cause discomfort, should be used with children, and nurses should use it. Teach-back was associated with more patient-centered communication and increased affective engagement of parents. Standardizing Teach-back use may strengthen patient-centered communication. Copyright © 2017 Elsevier B.V. All rights reserved.

  6. Teaching about Climate Change in the Business Curriculum: An Introductory Module and Resource List

    ERIC Educational Resources Information Center

    Takacs, C. Helen

    2013-01-01

    Business managers are increasingly engaged with climate change issues, but pedagogy on climate change in the business curriculum is in its infancy. The author addresses the need for greater integration of climate change knowledge in the business curriculum by describing a teaching module for an undergraduate introductory business course and…

  7. The Impact of Teaching Communication Strategies on EFL Learners' Willingness to Communicate

    ERIC Educational Resources Information Center

    Mesgarshahr, Abulfazl; Abdollahzadeh, Esmaeel

    2014-01-01

    One of the pedagogical implications of the research on the Willingness to Communicate (WTC) might be to propose practical ways of making language learners more willing to communicate in the classroom. This study investigated the impact of teaching communication strategies (CSs) on Iranian EFL learners' WTC. To this end, 8 intact classes were…

  8. Impact of postgraduate training on communication skills teaching: a controlled study.

    PubMed

    Junod Perron, Noelle; Nendaz, Mathieu; Louis-Simonet, Martine; Sommer, Johanna; Gut, Anne; Cerutti, Bernard; van der Vleuten, Cees P; Dolmans, Diana

    2014-04-14

    Observation of performance followed by feedback is the key to good teaching of communication skills in clinical practice. The fact that it occurs rarely is probably due to clinical supervisors' perceived lack of competence to identify communication skills and give effective feedback. We evaluated the impact of a faculty development programme on communication skills teaching on clinical supervisors' ability to identify residents' good and poor communication skills and to discuss them interactively during feedback. We conducted a pre-post controlled study in which clinical supervisors took part to a faculty development program on teaching communication skills in clinical practice. Outcome measures were the number and type of residents' communication skills identified by supervisors in three videotaped simulated resident-patient encounters and the number and type of communication skills discussed interactively with residents during three feedback sessions. 48 clinical supervisors (28 intervention group; 20 control group) participated. After the intervention, the number and type of communication skills identified did not differ between both groups. There was substantial heterogeneity in the number and type of communication skills identified. However, trained participants engaged in interactive discussions with residents on a significantly higher number of communication items (effect sizes 0.53 to 1.77); communication skills items discussed interactively included both structural and patient-centered elements that were considered important to be observed by expert teachers. The faculty development programme did not increase the number of communication skills recognised by supervisors but was effective in increasing the number of communication issues discussed interactively in feedback sessions. Further research should explore the respective impact of accurate identification of communication skills and effective teaching skills on achieving more effective communication

  9. Building a Context of Experience: Communication Audits to Teach Communication Concepts.

    ERIC Educational Resources Information Center

    Husband, Robert L.; Helmer, James E.

    The research audit is an effective means for providing undergraduate students with relevant organizational experience through which they can integrate theory and practice. A course was designed to teach students to apply basic concepts in the field of organizational communication to "real life" communication problems in organizations.…

  10. Increasing Effectiveness in Teaching Ethics to Undergraduate Business Students.

    ERIC Educational Resources Information Center

    Lampe, Marc

    1997-01-01

    Traditional approaches to teaching business ethics (philosophical analysis, moral quandaries, executive cases) may not be effective in persuading undergraduates of the importance of ethical behavior. Better techniques include values education, ethical decision-making models, analysis of ethical conflicts, and role modeling. (SK)

  11. Business Ownership and Management: An Overview.

    ERIC Educational Resources Information Center

    Olivas, Louis, Ed.

    1990-01-01

    Includes six articles: "Overview" (Olivas); "Preparing Women for Entrepreneurial Opportunities" (Ownby, Rhea); "The Business Plan: Key to Realism in Teaching Entrepreneurship" (Smith, Steward); "In Search of Praise" (Frame); "Communication and the Entrepreneur" (Inman); and "Preparing Potential Entrepreneurs for Tomorrow's World" (Clodfelter).…

  12. Teaching and Learning about Economics and Business Using Web GIS Tools

    ERIC Educational Resources Information Center

    Kerski, Joseph J.

    2017-01-01

    Teaching about economics and business has a long tradition in geography. Planning the optimal site for a business or service in a community; examining the demographics and behavior of a certain target market; studying supply chain management to build a specific product such as a mobile phone or a piece of furniture; and examining median income by…

  13. Impact of postgraduate training on communication skills teaching: a controlled study

    PubMed Central

    2014-01-01

    Background Observation of performance followed by feedback is the key to good teaching of communication skills in clinical practice. The fact that it occurs rarely is probably due to clinical supervisors’ perceived lack of competence to identify communication skills and give effective feedback. We evaluated the impact of a faculty development programme on communication skills teaching on clinical supervisors’ ability to identify residents’ good and poor communication skills and to discuss them interactively during feedback. Methods We conducted a pre-post controlled study in which clinical supervisors took part to a faculty development program on teaching communication skills in clinical practice. Outcome measures were the number and type of residents’ communication skills identified by supervisors in three videotaped simulated resident-patient encounters and the number and type of communication skills discussed interactively with residents during three feedback sessions. Results 48 clinical supervisors (28 intervention group; 20 control group) participated. After the intervention, the number and type of communication skills identified did not differ between both groups. There was substantial heterogeneity in the number and type of communication skills identified. However, trained participants engaged in interactive discussions with residents on a significantly higher number of communication items (effect sizes 0.53 to 1.77); communication skills items discussed interactively included both structural and patient-centered elements that were considered important to be observed by expert teachers. Conclusions The faculty development programme did not increase the number of communication skills recognised by supervisors but was effective in increasing the number of communication issues discussed interactively in feedback sessions. Further research should explore the respective impact of accurate identification of communication skills and effective teaching

  14. Teaching Graduate Business Students to Write Clearly about Technical Topics

    ERIC Educational Resources Information Center

    Dyrud, Marilyn A.; Worley, Rebecca B.; Jameson, Daphne

    2006-01-01

    Graduate programs in business emphasize technical analysis in finance, accounting, marketing, and other core courses. Important business decisions--what market to target, which products to offer, how to finance an acquisition, whether to lease or buy equipment--require mathematical and statistical problem solving. Management communication courses…

  15. Can We Succeed in Teaching Business Students to Write Effectively?

    ERIC Educational Resources Information Center

    Pittenger, Khushwant K. S.; Miller, Mary C.; Allison, Jesse

    2006-01-01

    This article presents the results of a study where business students' writing skills were assessed using an external objective measure in a business communication course. The student performance was disappointing before instructor intervention. After the intervention, student performance improved noticeably. The implications of the study are…

  16. Communicative Language Teaching: A Case of Much Ado About Nothing.

    ERIC Educational Resources Information Center

    Bhargava, Rajul

    The communicative approach to second language instruction has gained disproportionate publicity in the language teaching profession through the Communicative Teaching Project in Bangalore, India. Because of a series of articles and books and presentations at conferences advertising the project's alleged innovativeness and effectiveness, it has…

  17. Business Communication: From the Ideal to the Practicable. Association for Business Communication Southwest Division 1985 Proceedings (New Orleans, Louisiana, March 7-9, 1985).

    ERIC Educational Resources Information Center

    Bruno, Sam J., Ed.

    These proceedings present 12 articles that suggest opportunities for scholars and practitioners to contribute to business communication. The papers are organized into four sections, each composed of three papers. The papers in Part I, Specialized Communication Techniques, are: "Does Style Affect the Reader's Image of the Writer?" (James Suchan),…

  18. Intercultural Communication: Teaching Strategies, Resources, and Materials.

    ERIC Educational Resources Information Center

    Asuncion-Lande, Nobleza C.

    Education about intercultural communication can greatly increase understanding between cultures, whether they be minority groups within the United States or peoples of separate nations. This document is intended as a reference guide for designing and teaching a basic intercultural communication course. In four parts, this document presents…

  19. Italian for Business and Communication: Research Methodology and Creation of a Syllabus.

    ERIC Educational Resources Information Center

    Iandoli, Louis J.

    1993-01-01

    The evolution and design of a third-year college course in business Italian are described. Course content includes business correspondence, banking, wholesale and retail transactions. Teaching methods and class activities are also discussed. These include use of realia, small group activities, and letter and report writing. (Author/MSE)

  20. Teaching International Business Abroad: Paradigms Suggested by Metaphor Theory

    ERIC Educational Resources Information Center

    Starr-Glass, David

    2009-01-01

    When International Business (IB) is taught abroad, the educational institution has to decide on organizational issues and educational and teaching paradigms. College and university programs abroad can adopt organizational values and identities similar to the home institution, or adapt to local operating environments. Likewise, educational and…

  1. An Essay on the Teaching of Leadership to Undergraduates in Business Schools

    ERIC Educational Resources Information Center

    Kosicek, Paul Michael

    2008-01-01

    Business schools across the United States since the late 1800s have taught accounting concepts, business tactics, and management skills in their predominately management-oriented core curricula. They strive to provide students with an effective toolbox designed to improve market share and the bottom line. The teaching of management exposes the…

  2. Teaching Business Ethics: The Effectiveness of Common Pedagogical Practices in Developing Students' Moral Judgment Competence

    ERIC Educational Resources Information Center

    Bosco, Susan M.; Melchar, David E.; Beauvais, Laura L.; Desplaces, David E.

    2010-01-01

    This study investigates the effectiveness of pedagogical practices used to teach business ethics. The business community has greatly increased its demands for better ethics education in business programs. Educators have generally agreed that the ethical principles of business people have declined. It is important, then, to examine how common…

  3. Critical Reflexive Practice in Teaching Management Communication

    ERIC Educational Resources Information Center

    Holmes, Prue; Cockburn-Wootten, Cheryl; Motion, Judith; Zorn, Theodore E.; Roper, Juliet

    2005-01-01

    Critical theory has been a distinguishing feature of the communication research program at the Waikato Management School, but significant reflection is required to translate the theory into meaningful classroom experiences. The need for reflection comes from two key tensions in teaching management communication: One is the tension between teaching…

  4. Communicative Language Teaching in the Chinese Environment

    ERIC Educational Resources Information Center

    Hu, Wei

    2010-01-01

    In order to explore effective ways to develop Chinese English learners' communicative competence, this study first briefly reviews the advantages of communicative language teaching (CLT) method which widely practiced in the Western countries and analyzes in details its obstacles in Chinese classroom context. Then it offers guidelines for…

  5. Bicultural Team Teaching: Experiences from an Emerging Business School.

    ERIC Educational Resources Information Center

    Napier, Nancy K.; Hang, Ngo Minh; Mai, Nyugen Thi Tuyet; Thang, Nyugen Van; Tuan, Vu Van

    2002-01-01

    A new graduate business course in Vietnam team taught by American and Vietnamese instructors illustrates issues in bicultural team teaching, including team formation, sharing workloads in and out of class, and evaluation/grading. The process made the class more relevant, exposed students to multiple perspectives, and helped participants appreciate…

  6. Use of Uncertainty Reduction and Narrative Paradigm Theories in Management Consulting and Teaching: Lessons Learned

    ERIC Educational Resources Information Center

    Barker, Randolph T.; Gower, Kim

    2009-01-01

    Teaching business communication while performing professional business consulting is the perfect learning match. The bizarre but true stories from the consulting world provide excellent analogies for classroom learning, and feedback from students about the consulting experiences reaffirms the power of using stories for teaching. When discussing…

  7. Do Business Communication Courses Improve Student Performance in Introductory Marketing?

    ERIC Educational Resources Information Center

    Marcal, Leah E.; Hennessey, Judith E.; Curren, Mary T.; Roberts, William W.

    2005-01-01

    In this study, the authors investigated whether completion of a business communications course improved student performance in an introductory marketing management course. Regression analysis indicated that students who completed the communications course received higher grades than the otherwise comparable students. In addition, marketing majors…

  8. Using Participatory Photo Novels to Teach Marketing

    ERIC Educational Resources Information Center

    Das, Kallol

    2012-01-01

    Teaching the restless young generation business students of today is not easy. Furthermore, the traditional lecture method has failed miserably to engage the business students and deliver significant learning. The author presents a discussion on the photo novel as an attractive communication medium and the participatory photo novel as an…

  9. The Cultivation of Cross-Cultural Communication Competence in Oral English Teaching Practice

    ERIC Educational Resources Information Center

    Sun, Chunyan

    2015-01-01

    This paper analyzes the main problems and difficulties in current college English oral English teaching practice, illustrates the relationship between oral English teaching and cross-cultural communication competence. On the one hand, cross-cultural communication plays an essential role in oral English teaching; besides, oral English teaching…

  10. Essential Cultural Information and Suggestions for Teaching It in German Business Courses.

    ERIC Educational Resources Information Center

    Gerulaitis, Renate

    A course in German for business on the college level must engage in cross-cultural training as well as teach specialized vocabulary and conversational German for international business dealings. Materials and methods for such a course are described. Some generally untapped sources for material on corporate culture that are suited for use in the…

  11. Ways of and Gains from Foreign Communication through Computer in China's College Bilingual Teaching

    NASA Astrophysics Data System (ADS)

    Gong, Ailing; Liu, Tingrui; Liu, Yan

    Foreign communication is very important in china's college bilingual education since the original textbook written in English is adapted for teaching. Foreign communication through computer is affordable to many instructors. Based on teaching practices, the paper introduces ways of foreign communication through computer in bilingual teaching and summarizes gains from the communication.

  12. Coaching and feedback: enhancing communication teaching and learning in veterinary practice settings.

    PubMed

    Adams, Cindy L; Kurtz, Suzanne

    2012-01-01

    Communication is a critical clinical skill closely linked to clinical reasoning, medical problem solving, and significant outcomes of care such as accuracy, efficiency, supportiveness, adherence to treatment plans, and client and veterinarian satisfaction. More than 40 years of research on communication and communication education in human medicine and, more recently, in veterinary medicine provide a substantive rationale for formal communication teaching in veterinary education. As a result, veterinary schools are beginning to invest in communication training. However, if communication training is to result in development of veterinary communication skills to a professional level of competence, there must be follow-through with effective communication modeling and coaching in practice settings. The purpose of this article is to move the communication modeling and coaching done in the "real world" of clinical practice to the next level. The development of skills for communication coaching and feedback is demanding. We begin by comparing communication coaching with what is required for teaching other clinical skills in practice settings. Examining both, what it takes to teach others (whether DVM students or veterinarians in practice for several years) and what it takes to enhance one's own communication skills and capacities, we consider the why, what, and how of communication coaching. We describe the use of teaching instruments to structure this work and give particular attention to how to engage in feedback sessions, since these elements are so critical in communication teaching and learning. We consider the preconditions necessary to initiate and sustain communication skills training in practice, including the need for a safe and supportive environment within which to implement communication coaching and feedback. Finally we discuss the challenges and opportunities unique to coaching and to building and delivering communication skills training in practice

  13. A Proven Way to Incorporate Catholic Social Thought in Business School Curricula: Teaching Two Approaches to Management in the Classroom

    ERIC Educational Resources Information Center

    Dyck, Bruno

    2013-01-01

    Widespread agreement suggests that it is appropriate and desirable to develop and teach business theory and practice consistent with Catholic social teaching (CST) in Catholic business schools. Such a curriculum would cover the same mainstream material taught in other business schools, but then offer a CST approach to business that can be…

  14. Increasing communicative interactions of young children with autism using a voice output communication aid and naturalistic teaching.

    PubMed

    Schepis, M M; Reid, D H; Behrmann, M M; Sutton, K A

    1998-01-01

    We evaluated the effects of a voice output communication aid (VOCA) and naturalistic teaching procedures on the communicative interactions of young children with autism. A teacher and three assistants were taught to use naturalistic teaching strategies to provide opportunities for VOCA use in the context of regularly occurring classroom routines. Naturalistic teaching procedures and VOCA use were introduced in multiple probe fashion across 4 children and two classroom routines (snack and play). As the procedures were implemented, all children showed increases in communicative interactions using VOCAs. Also, there was no apparent reductive effect of VOCA use within the naturalistic teaching paradigm on other communicative behaviors. Teachers' ratings of children's VOCA communication, as well as ratings of a person unfamiliar with the children, supported the contextual appropriateness of the VOCA. Probes likewise indicated that the children used the VOCAs for a variety of different messages including requests, yes and no responses, statements, and social comments. Results are discussed in regard to the potential benefits of a VOCA when combined with naturalistic teaching procedures. Future research needs are also discussed, focusing on more precise identification of the attributes of VOCA use for children with autism, as well as for their support personnel.

  15. Preparing Pre-Service Students to Teach Entrepreneurship and Small Business Management.

    ERIC Educational Resources Information Center

    Husted, Stewart W.

    1983-01-01

    Examines a teacher education course used at Indiana State University that prepares students to teach entrepreneurship and small business management. (Managing Editor, 323 Wirtz, Northern Illinois University, DeKalb, IL 60115) (JOW)

  16. Plurilingual Proficiency as a Learning Objective for a Multilingual Curriculum in the Study of Business in Finland

    ERIC Educational Resources Information Center

    Schlabach, Joachim

    2016-01-01

    Plurilingual skills are among the key skills required in international business communication. Employees working in international business operations use multiple languages concurrently, switch between them, and mediate between different languages and cultures. Up until now however, the language teaching accompanying business studies at…

  17. A mini-midwifery business institute in a midwifery professional roles course: an innovative teaching strategy for successful career planning and business management of practice.

    PubMed

    Jesse, D Elizabeth; Dewees, Connie; McDowell, William C

    2015-01-01

    It is essential to include teaching strategies in midwifery education that address career planning and the business aspects of practice. This article presents the Mini-Midwifery Business Institute (M-MBI), an innovative teaching strategy for midwives that can also be applied to other advanced practice professions. The M-MBI can be integrated into a professional roles course. Before and after graduation, midwifery students and other advanced practice professionals can use the information to gain confidence and skills for successful career planning and the business management of practice. © 2014 by the American College of Nurse-Midwives.

  18. Communicative Language Teaching Today. Portfolio Series #13

    ERIC Educational Resources Information Center

    Richards, Jack C.

    2005-01-01

    This booklet examines the methodology known as Communicative Language Teaching or CLT and explores the assumptions it is based on, its origins and evolution since it was first proposed in the 1970s, and how it has influenced approaches to language teaching today. It serves to review what has been learned from CLT and what its relevance is today. A…

  19. Designing Written Business Communication Along the Shifting Cultural Continuum: The New Face of Mexico.

    ERIC Educational Resources Information Center

    Tebeaux, Elizabeth

    1999-01-01

    Focuses on the rhetorical strategies for written business communication in Mexico. Explains the methods used to collect documents for examination, discusses several of these documents as they reflect Mexico's history and cultural value dimensions, and summarizes principles for designing written business communication for Mexico. (SG)

  20. Teaching and Assessing Communication Skills in Medical Undergraduate Training.

    PubMed

    Modi, Jyoti Nath; Anshu, -; Chhatwal, Jugesh; Gupta, Piyush; Singh, Tejinder

    2016-06-08

    Good communication skills are essential for an optimal doctor-patient relationship, and also contribute to improved health outcomes. Although the need for training in communication skills is stated as a requirement in the 1997 Graduate Medical Education Regulations of the Medical Council of India, formal training in these skills has been fragmentary and non-uniform in most Indian curricula. The Vision 2015 document of the Medical Council of India reaffirms the need to include training in communication skills in the MBBS curriculum. Training in communication skills needs approaches which are different from that of teaching other clinical subjects. It is also a challenge to ensure that students not only imbibe the nuances of communication and interpersonal skills, but adhere to them throughout their careers. This article addresses the possible ways of standardizing teaching and assessment of communication skills and integrating them into the existing curriculum.

  1. Teaching Communication and Contemporary Dissent.

    ERIC Educational Resources Information Center

    Zacharias, Donald W.

    The rise of persuasive agitation within the past decade has led to the development of courses in contemporary dissent and a reexamination of persuasive practices in society. This study examines the issues raised by these courses and proposes a detailed approach to the teaching of communication and contemporary dissent. Special recommendations are…

  2. "Going Mobile" in Business Communication at an Arabian Gulf University

    ERIC Educational Resources Information Center

    Rapanta, Chrysi; Nickerson, Catherine; Goby, Valerie Priscilla

    2014-01-01

    In this article, we describe a project in which undergraduate business seniors at a university in the Arabian Gulf created or evaluated the chapters of an iBook as part of their final course in business communication. Students were surveyed throughout the project, and they also participated in a focus group discussion at the end. The aim was to…

  3. Piecing the Puzzle: A Framework for Developing Intercultural Online Communication Projects in Business Education

    ERIC Educational Resources Information Center

    Crossman, Joanna; Bordia, Sarbari

    2012-01-01

    Purpose: The purpose of this paper is to present a framework based on lessons learnt from a recently completed project aimed at developing intercultural online communication competencies in business students. Design/methodology/approach: The project entailed collaboration between students and staff in business communication courses from an…

  4. New Options for Usability Testing Projects in Business Communication Courses

    ERIC Educational Resources Information Center

    Jameson, Daphne A.

    2013-01-01

    The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…

  5. Should we use philosophy to teach clinical communication skills?

    PubMed

    Gerber, Berna

    2016-11-16

    Effective communication between the doctor and patient is crucial for good quality health care. Yet, this form of communication is often problematic, which may lead to several negative consequences for both patients and doctors. Clinical communication skills have become important components of medical training programmes. The traditional approach is to teach students particular communication skills, such as listening to patients and asking open-ended questions. Despite their importance, such training approaches do not seem to be enough to deliver medical practitioners who are able and committed to communicate effectively with patients. This might be due to the pervasive negative influence of the medical profession's (mistaken) understanding of itself as a natural science on doctor-patient communication. Doctors who have been trained according to a positivist framework may consider their only responsibility to be the physical treatment of physical disorders. They may thus have little regard for the patient's psychological and social world and by extension for communication with the patient and/or their caregivers. To address this problem, I propose a curriculum, based on the academic field of philosophy, for teaching clinical communication.

  6. Predicting Success in Upper-Division Business Communication Classes.

    ERIC Educational Resources Information Center

    Wilson, Barbara; Plutsky, Susan

    1997-01-01

    Scores of 102 business communication students on the Descriptive Tests of Language Skills (DTLS) and grades on analytical reports, short assignments, and the overall course were examined. Females received higher course and report grades. The DTLS was a weak predictor of student performance. (SK)

  7. Teaching Business Law to Non-Law Students, Culturally and Linguistically Diverse ("CaLD") Students, and Large Classes

    ERIC Educational Resources Information Center

    Kariyawasam, Kanchana; Low, Hang Yen

    2014-01-01

    This paper is largely based on the experience of teaching law to students with non-legal background in business schools, with a focus on internationalisation and the large class lecture format. Business schools often consist of large classes which include a significant proportion of Culturally and Linguistically Diverse (CaLD) students. Teaching a…

  8. From Text to Context: An Open Systems Approach to Research in Written Business Communication.

    ERIC Educational Resources Information Center

    Suchan, Jim; Dulek, Ron

    1998-01-01

    Discusses open systems thinking as a new lens to use when exploring written business communication--a lens that integrates task, organizational structure, control, and technology into the analysis of written business messages. Explores the influences these subsystems have on written communication and then develops these systems and subsystems into…

  9. Meeting the Needs of Business: Are We Teaching the Right Things?

    ERIC Educational Resources Information Center

    Mill, Robert Christie

    2007-01-01

    It may be that business schools are not providing undergraduate business students with the competencies considered most important by company recruiters. Research from Bentley College and the University of Guelph indicates that graduates and managers find that non-technical skills such as creativity, oral and written communication, decision-making…

  10. Tone and Style: Developing a Neglected Segment of Business Communication

    ERIC Educational Resources Information Center

    Kenman, Leon F.

    2007-01-01

    The importance of tone and style to communication is attested by the longevity of the popularity of "Elements of Style," published originally in 1918, with the fourth edition published in 2000 (Strunk, 1918; Strunk & White, 2000). Communicators in business and academia at all levels need to send messages that are understood pleasantly and…

  11. Teaching Physics at a Business College: Challenges and Opportunities

    NASA Astrophysics Data System (ADS)

    Finberg, Sharon

    2003-10-01

    Most physicists are familiar with the challenge of teaching physics to non-science students. At Bentley College, a premier business university, we have unique challenges and opportunities. Newsweek magazine (Sept. 1, 2003) named Bentley College among the 12 "Hot Schools" for 2004 and the most "career-focused." Undergraduates intent on business majors often perceive physics as unbearable and opt for courses in other science disciplines to fulfill requirements. Within a relatively short period of time, I have successfully applied various strategies to attract these business-minded students to our one-semester "Basic Physics" course, such changing to a highly experiential course and including examples from many consumer products. Innovative one-semester elective courses aimed at specific interests such as energy, sports, music and the visual arts meet the challenge of enticing students to physics courses to complete their math/science elective requirement.

  12. Students' attitudes towards use of COMPUSTAT in teaching an introductory course in business finance.

    PubMed

    Sachdeva, Darshan

    2007-10-01

    This paper describes the use of the COMPUSTAT database in teaching an introductory course in business finance at a large College of Business Administration. To understand students' attitudes towards this innovative method of instruction in business finance, a simple one-page questionnaire of 10 attitudinal statements was used. Responses of 148 students, analyzed by chi square, indicated students were unanimous in their opinion that the World Wide Web greatly paved the way in data retrieval from the COMPUSTAT database. They further reported that this interface facilitated analyses for the course. Also their understanding of finance was enhanced, and they were motivated to learn more. They seem to be highly in favor of using COMPUSTAT database in the introductory courses in business finance and expressed this view by suggesting that this financial database should be made an integral part of teaching other courses in finance.

  13. Factors Influencing Academic Performance in Quantitative Courses among Undergraduate Business Students of a Public Higher Education Institution

    ERIC Educational Resources Information Center

    Yousef, Darwish Abdulrahamn

    2017-01-01

    Purpose: This paper aims to investigate the impacts of teaching style, English language and communication and assessment methods on the academic performance of undergraduate business students in introductory quantitative courses such as Statistics for Business 1 and 2, Quantitative Methods for Business, Operations and Production Management and…

  14. Evaluation of spacecraft technology programs (effects on communication satellite business ventures), volume 1

    NASA Technical Reports Server (NTRS)

    Greenburg, J. S.; Gaelick, C.; Kaplan, M.; Fishman, J.; Hopkins, C.

    1985-01-01

    Commercial organizations as well as government agencies invest in spacecraft (S/C) technology programs that are aimed at increasing the performance of communications satellites. The value of these programs must be measured in terms of their impacts on the financial performane of the business ventures that may ultimately utilize the communications satellites. An economic evaluation and planning capability was developed and used to assess the impact of NASA on-orbit propulsion and space power programs on typical fixed satellite service (FSS) and direct broadcast service (DBS) communications satellite business ventures. Typical FSS and DBS spin and three-axis stabilized spacecraft were configured in the absence of NASA technology programs. These spacecraft were reconfigured taking into account the anticipated results of NASA specified on-orbit propulsion and space power programs. In general, the NASA technology programs resulted in spacecraft with increased capability. The developed methodology for assessing the value of spacecraft technology programs in terms of their impact on the financial performance of communication satellite business ventures is described. Results of the assessment of NASA specified on-orbit propulsion and space power technology programs are presented for typical FSS and DBS business ventures.

  15. Evaluation of spacecraft technology programs (effects on communication satellite business ventures), volume 1

    NASA Astrophysics Data System (ADS)

    Greenburg, J. S.; Gaelick, C.; Kaplan, M.; Fishman, J.; Hopkins, C.

    1985-09-01

    Commercial organizations as well as government agencies invest in spacecraft (S/C) technology programs that are aimed at increasing the performance of communications satellites. The value of these programs must be measured in terms of their impacts on the financial performane of the business ventures that may ultimately utilize the communications satellites. An economic evaluation and planning capability was developed and used to assess the impact of NASA on-orbit propulsion and space power programs on typical fixed satellite service (FSS) and direct broadcast service (DBS) communications satellite business ventures. Typical FSS and DBS spin and three-axis stabilized spacecraft were configured in the absence of NASA technology programs. These spacecraft were reconfigured taking into account the anticipated results of NASA specified on-orbit propulsion and space power programs. In general, the NASA technology programs resulted in spacecraft with increased capability. The developed methodology for assessing the value of spacecraft technology programs in terms of their impact on the financial performance of communication satellite business ventures is described. Results of the assessment of NASA specified on-orbit propulsion and space power technology programs are presented for typical FSS and DBS business ventures.

  16. Teaching Real-World Applications of Business Statistics Using Communication to Scaffold Learning

    ERIC Educational Resources Information Center

    Green, Gareth P.; Jones, Stacey; Bean, John C.

    2015-01-01

    Our assessment research suggests that quantitative business courses that rely primarily on algorithmic problem solving may not produce the deep learning required for addressing real-world business problems. This article illustrates a strategy, supported by recent learning theory, for promoting deep learning by moving students gradually from…

  17. Using Portfolios to Improve Teaching Quality: The Case of a Small Business School

    ERIC Educational Resources Information Center

    Stewart, Ian

    2004-01-01

    In this study, the author applies B. K. Curry's (1992) model of organizational institutionalization to a case study involving efforts to implement course and teaching portfolios in a small business school. This article is based on the personal observations of those involved and the published literature on the subject. Both teaching and course…

  18. It Is a Small World after All: Teaching Business Ethics in a Global Environment

    ERIC Educational Resources Information Center

    Budden, Connie B.; Budden, Michael C.

    2011-01-01

    Increasingly, managers and employees are facing ethical issues when conducting business in the global marketplace. Business educators attempting to teach appropriate ethical behavior and develop skills for dealing with complex ethical situations need to incorporate realistic case scenarios to challenge students. Such cases should appropriately…

  19. Technology programs and related policies - Impacts on communications satellite business ventures

    NASA Technical Reports Server (NTRS)

    Greenberg, J. S.

    1985-01-01

    The DOMSAT II stochastic communication satellite business venture financial planning simulation model is described. The specification of business scenarios and the results of several analyses are presented. In particular, the impacts of NASA on-orbit propulsion and power technology programs are described. The effects of insurance rates and self-insurance and of the use of the Space Shuttle and Ariane transportation systems on a typical fixed satellite service business venture are discussed.

  20. 18 CFR 284.12 - Standards for pipeline business operations and communications.

    Code of Federal Regulations, 2012 CFR

    2012-04-01

    ... 18 Conservation of Power and Water Resources 1 2012-04-01 2012-04-01 false Standards for pipeline business operations and communications. 284.12 Section 284.12 Conservation of Power and Water Resources..., private network connections using internet tools, internet directory services, and internet communication...

  1. Should we use philosophy to teach clinical communication skills?

    PubMed Central

    2016-01-01

    Effective communication between the doctor and patient is crucial for good quality health care. Yet, this form of communication is often problematic, which may lead to several negative consequences for both patients and doctors. Clinical communication skills have become important components of medical training programmes. The traditional approach is to teach students particular communication skills, such as listening to patients and asking open-ended questions. Despite their importance, such training approaches do not seem to be enough to deliver medical practitioners who are able and committed to communicate effectively with patients. This might be due to the pervasive negative influence of the medical profession’s (mistaken) understanding of itself as a natural science on doctor–patient communication. Doctors who have been trained according to a positivist framework may consider their only responsibility to be the physical treatment of physical disorders. They may thus have little regard for the patient’s psychological and social world and by extension for communication with the patient and/or their caregivers. To address this problem, I propose a curriculum, based on the academic field of philosophy, for teaching clinical communication. PMID:28155325

  2. Strategies for Teaching and Testing Communicative Competence in Russian.

    ERIC Educational Resources Information Center

    Dunatov, Rasio, Ed.

    This volume contains six workshop papers, each of which deals with one or more aspects of communicative competence. These papers are primarily reports of certain techniques which have been found successful for teaching and testing the ability to communicate in a foreign language. "Communicative Competence: Safety Tips for Riders on the Latest…

  3. Innovating Business Communication Courses in Oman: From Design to Implementation

    ERIC Educational Resources Information Center

    Dauletova, Victoria

    2016-01-01

    The article challenges the conventional formats applied by business and professional education in higher academic institutions in Oman. The shift from the current traditional educational paradigm to more effective and engaging approaches to instruction is proposed through the launch of an alternative teaching/learning model which aims at preparing…

  4. Establishing a Comprehensive English Teaching Pattern Combining the Communicative Teaching Method and the Grammar-Translation Method

    ERIC Educational Resources Information Center

    Kong, Na

    2011-01-01

    Based on the current contradiction between the grammar-translation method and the communicative teaching method in English teaching, this paper, starting with clarifying the task of comprehensive English as well as the definition of the two teaching methods, objectively analyzes their advantages and disadvantages and proposes establishing a new…

  5. The Teaching of Business French in Its Interaction with Legal, Economic, Political and Cultural Realities.

    ERIC Educational Resources Information Center

    Branan, Elisabeth Girod

    One approach to teaching business French is to familiarize students with true business situations and to help students realize that business interacts with a body of laws and within a political and socioeconomic environment. On the first day of class, students are divided into groups of two or three, and each group becomes an enterprise with a…

  6. A model to teach concomitant patient communication during psychomotor skill development.

    PubMed

    Nicholls, Delwyn; Sweet, Linda; Muller, Amanda; Hyett, Jon

    2018-01-01

    Many health professionals use psychomotor or task-based skills in clinical practice that require concomitant communication with a conscious patient. Verbally engaging with the patient requires highly developed verbal communication skills, enabling the delivery of patient-centred care. Historically, priority has been given to learning the psychomotor skills essential to clinical practice. However, there has been a shift towards also ensuring competent communication with the patient during skill performance. While there is literature outlining the steps to teach and learn verbal communication skills, little is known about the most appropriate instructional approach to teach how to verbally engage with the patient when also learning to perform a task. A literature review was performed and it identified that there was no model or proven approach which could be used to integrate the learning of both psychomotor and communication skills. This paper reviews the steps to teach a communication skill and provides a suggested model to guide the acquisition and development of the concomitant -communication skills required with a patient at the time a psychomotor skill is performed. Copyright © 2017 Elsevier Ltd. All rights reserved.

  7. Implications of Second Language Acquisition Theory for Business English Teaching in Current China

    ERIC Educational Resources Information Center

    Wenzhong, Zhu; Muchun, Wan

    2015-01-01

    Second language acquisition (SLA) as a sub-branch of applied linguistics has been researched by Chinese and foreign scholars for over 40 years, but few researches have been done on its implications for Business English teaching which needs more language teaching theories to support. This paper makes a review of related studies, and puts forward a…

  8. Teaching English Phrases through SMS

    ERIC Educational Resources Information Center

    Cig, Enes Kurtay; Guvercin, Selim; Bayimbetov, Berdak; Dos, Bulent

    2015-01-01

    Achieving the maximum efficiency in teaching a second language (L2) has always been an important issue for educators. Current globalization processes, development of international business relations, political integrations among the various countries throughout the world, and the abilities of latest information and communications technologies…

  9. A Simple Model to Teach Business Cycle Macroeconomics for Emerging Market and Developing Economies

    ERIC Educational Resources Information Center

    Duncan, Roberto

    2015-01-01

    The canonical neoclassical model is insufficient to understand business cycle fluctuations in emerging market and developing economies. The author reformulates the model proposed by Aguiar and Gopinath (2007) in a simple setting that can be used to teach business cycle macroeconomics for emerging market and developing economies at the…

  10. How Students Learn: Improving Teaching Techniques for Business Discipline Courses

    ERIC Educational Resources Information Center

    Cluskey, Bob; Elbeck, Matt; Hill, Kathy L.; Strupeck, Dave

    2011-01-01

    The focus of this paper is to familiarize business discipline faculty with cognitive psychology theories of how students learn together with teaching techniques to assist and improve student learning. Student learning can be defined as the outcome from the retrieval (free recall) of desired information. Student learning occurs in two processes.…

  11. A Measured Approach to Adopting New Media in the Business Communication Classroom

    ERIC Educational Resources Information Center

    Cardon, Peter W.; Okoro, Ephraim

    2010-01-01

    At each Association for Business Communication (ABC) conference the authors have attended in the past 2 to 3 years, the many presentations focusing on social networking, blogs, wikis, and various Web 2.0 technologies have captured their attention. They welcome the wonderful, new communication tools that increasingly allow people to communicate and…

  12. Korean Business Communication: A Course Design and Content Checklist for Intercultural Training.

    ERIC Educational Resources Information Center

    Cyr, Robert

    1993-01-01

    Discussion of intercultural training for businesses in global markets focuses on a course design for a program to improve interpersonal interactions with South Korean business professionals. Segments of the course are described, including a historical overview, cultural background, social interaction norms, communication style, business…

  13. Use of Elements of Theatre as Teaching Strategies to Increase Preservice Teacher Self-Efficacy and Proficiency in the Art, Science, and Business of Teaching

    ERIC Educational Resources Information Center

    Davidson, Maaike T.

    2013-01-01

    This sequential, mixed method, QUAN-QUAL study redefines the craft of teaching into the science ("what"), art ("how"), and the business of teaching to assess and prepare preservice teachers. It also measures the effectiveness of using theatrical elements as teaching strategies to effectively develop preservice teachers in the…

  14. Unsettling Assumptions and Boundaries: Strategies for Developing a Critical Perspective about Business and Management Communication

    ERIC Educational Resources Information Center

    Cockburn-Wootten, Cheryl; Cockburn, Tom

    2011-01-01

    This article describes how a collaborative class strategy and an introductory activity were used to develop students' thinking about business and management communication. The article focuses on teachers who want to integrate critical perspectives about business communication into their classes. A course ethos, learning groups, and an introductory…

  15. Educating Adult Learners: Twelve Tips for Teaching Business Professionals. Reflection on Theory and Practice

    ERIC Educational Resources Information Center

    Kisamore, Jennifer L.; Aldridge, Dayle; Alexander, Evangeline; White, Dana Leann

    2008-01-01

    The goal of this paper is to provide specific suggestions for teaching adult business professionals. The suggestions we present are based on our combined experiences as instructors of business professionals who have returned to school for continuing education and as adult learners ourselves. In this article, we discuss the unique characteristics…

  16. Effective teaching of communication to health professional undergraduate and postgraduate students: A Systematic Review.

    PubMed

    MacDonald-Wicks, Lesley; Levett-Jones, Tracy

    The objective is to identify and assess the effectiveness of tools and methods of teaching communication skills to health professional students in undergraduate and postgraduate programs, to facilitate communication in hospitals, nursing homes and mental health institutions.For this review, effective communication will be defined as that which enhances patient satisfaction, safety, symptom resolution, psychological status, or reduces the impact/burden of disease and/or improved communication skills within undergraduate or postgraduate studentsThe review question is: What is the best available evidence on strategies to effectively teach communication skills to undergraduate and postgraduate medical, nursing and allied health students (nutrition and dietetics, occupational therapy, physiotherapy, speech pathology etc)? Communication is a two-way interaction where information, meanings and feelings are shared both verbally and non-verbally. Effective communication is when the message being conveyed is understood as intended. Effective communication between the health professional and patient is increasingly being recognised as a core clinical skill. Research has identified the far reaching benefits of effective communication skills including enhanced patient satisfaction, patient safety, symptom resolution and improvements in functional and psychological status. Poor communication can result in omitted or misinterpretation of information resulting in declining health of the patient. Despite the importance of effective communication in ensuring positive outcomes for both the patient and health professional, there is concern that contemporary teaching and learning approaches do not always facilitate the development of a requisite level of communication skills, both verbal and written and a difficulty for the current generation of communication skills teachers is that many have not had the experience of being taught communication skills themselves.Studies have shown that

  17. A network architecture for International Business Satellite communications

    NASA Astrophysics Data System (ADS)

    Takahata, Fumio; Nohara, Mitsuo; Takeuchi, Yoshio

    Demand Assignment (DA) control is expected to be introduced in the International Business Satellte communications (IBS) network in order to cope with a growing international business traffic. The paper discusses the DA/IBS network from the viewpoints of network configuration, satellite channel configuration and DA control. The network configuration proposed here consists of one Central Station with network management function and several Network Coordination Stations with user management function. A satellite channel configuration is also presented along with a tradeoff study on transmission bit rate, high power amplifier output power requirement, and service quality. The DA control flow and protocol based on CCITT Signalling System No. 7 are also proposed.

  18. Teaching personal initiative beats traditional training in boosting small business in West Africa.

    PubMed

    Campos, Francisco; Frese, Michael; Goldstein, Markus; Iacovone, Leonardo; Johnson, Hillary C; McKenzie, David; Mensmann, Mona

    2017-09-22

    Standard business training programs aim to boost the incomes of the millions of self-employed business owners in developing countries by teaching basic financial and marketing practices, yet the impacts of such programs are mixed. We tested whether a psychology-based personal initiative training approach, which teaches a proactive mindset and focuses on entrepreneurial behaviors, could have more success. A randomized controlled trial in Togo assigned microenterprise owners to a control group ( n = 500), a leading business training program ( n = 500), or a personal initiative training program ( n = 500). Four follow-up surveys tracked outcomes for firms over 2 years and showed that personal initiative training increased firm profits by 30%, compared with a statistically insignificant 11% for traditional training. The training is cost-effective, paying for itself within 1 year. Copyright © 2017 The Authors, some rights reserved; exclusive licensee American Association for the Advancement of Science. No claim to original U.S. Government Works.

  19. Understanding Sociocognitive Space of Written Discourse: Implications for Teaching Business Writing to Chinese Students

    ERIC Educational Resources Information Center

    Zhu, Yunxia

    2006-01-01

    Confronted with various issues in teaching business writing to Chinese students in New Zealand, this paper sees the need for bridging the gap between genre-based research and teaching in an intercultural context. Specifically, it develops an intercultural reflective model in the light of Bhatia's sociocognitive genre study as well as…

  20. The Role of Discourse in Teaching Intercultural Professional Communication

    ERIC Educational Resources Information Center

    Kartabayeva, Ayana A.; Zhaitapova, Altynai A.

    2016-01-01

    With Kazakhstan's accession to the Bologna Process, particular importance is attached to the professionally-oriented approach of teaching foreign languages to students, which facilitates formation of their foreign language communicative ability. The article deals with the problem of teaching English to students for the purpose of formation of…

  1. Managerial Solutions: An Exercise in Developing Successful Communication Strategies.

    ERIC Educational Resources Information Center

    Hufman, Melody

    Noting that every business person needs good communication skills, whether managers and employees, superordinates and subordinates, this paper outlines an exercise to teach students to set objectives, develop criteria, analyze perspectives, and implement successful communication strategies. The total time for the exercise is 2 hours and the number…

  2. Integrating Ethics into International Business Teaching: Challenges and Methodologies in the Greater China Context

    ERIC Educational Resources Information Center

    Whitla, Paul

    2011-01-01

    This paper examines the process of integrating ethics into the teaching of international business within the Greater China region. An example of how ethics is integrated into a required undergraduate international business course at a Hong Kong based university is presented. The contextual challenges of developing a course for use in the Greater…

  3. Development and Experiment in College Teaching.

    ERIC Educational Resources Information Center

    Committee on Institutional Cooperation.

    These reports comprise sample collections of experimental instructional projects seeking new and better arrangements for teaching. The entries in section one, describe department-based projects in accounting, art history, biology, botany, business administration, communication, counseling, dairy science, design, education, engineering, language,…

  4. The Binder Method: A Spatial, Conceptual Approach to Teaching Business Report Writing.

    ERIC Educational Resources Information Center

    Sherman, Dean

    1985-01-01

    Discusses the binder method approach to teaching business report writing, explains its basic procedures, its organizational advantages, its time saving qualilty, and its adaptation to more than one user at different locations or different times. (EL)

  5. The Application of Constructivism to the Teaching of Intercultural Communication

    ERIC Educational Resources Information Center

    Liu, Lin; Zhang, Ying

    2014-01-01

    Cultivating intercultural communicative competence is not a process in which teachers transmit knowledge to students, but one in which students construct their intercultural communicative competence on their own initiative. By applying the constructivist theory to the teaching of intercultural communication, the author designs a model of teaching…

  6. The Boston Study: Analysis of a Major Metropolitan Business- and Technical-Communication Market.

    ERIC Educational Resources Information Center

    Buchholz, William J.

    1989-01-01

    Presents a year-long study of the duties, skills, and knowledge required of business- and technical-communication professionals in Boston, Massachusetts. Focuses on six categories of practice: technical communication, publishing, public relations, marketing, development, and training. Suggests that in the next decade communication practitioners…

  7. Teaching Medical Students to Communicate With Empathy and Clarity Using Improvisation.

    PubMed

    Kaplan-Liss, Evonne; Lantz-Gefroh, Valeri; Bass, Elizabeth; Killebrew, Deirdre; Ponzio, Nicholas M; Savi, Christine; O'Connell, Christine

    2018-03-01

    Medical educators widely accept that health care providers need strong communication skills. The authors sought to develop a course incorporating improvisation to teach health professions students communication skills and build empathy. Teaching health care professionals to communicate more effectively with patients, the public, and each other is a goal of the Alan Alda Center for Communicating Science at Stony Brook University. The authors designed an interprofessional elective for medical, nursing, and dental students that differed in several respects from traditional communication training. The Communicating Science elective, which was offered by the Alda Center from 2012 to 2016, used verbal and nonverbal exercises, role-playing, and storytelling, including improvisation exercises, to teach students to communicate with empathy and clarity. In course evaluations completed by 76 students in 2012 and 2013, 100% said they would recommend the course to fellow students, saw the relevance of the course content to their careers, and desired more of the course content in their school's curriculum. As a result of this positive feedback, from 2014 to 2016, 10 hours of instruction pairing empathy and communication training was embedded in the preclinical curriculum at the Stony Brook University School of Medicine. This course could be an effective model, and one that other institutions could employ, for improving communication skills and empathy in the next generation of health care professionals. Next steps include advocating for communication skills training to be embedded throughout the curriculum of a four-year medical school program.

  8. Strategic Communication and Social Media: An MBA Course from a Business Communication Perspective

    ERIC Educational Resources Information Center

    Meredith, Michael J.

    2012-01-01

    Social media offers an exciting new area for our discipline to produce research and pedagogy that is in high demand by students, industry constituents, and other disciplines. This article discusses why business communication scholars should focus on social media as an important stream of study and outlines an MBA course in social media strategy…

  9. Transforming a Business Statistics Course with Just-in-Time Teaching

    ERIC Educational Resources Information Center

    Bangs, Joann

    2012-01-01

    This paper describes changing the way a business statistics course is taught through the use of just-in-time teaching methods. Implementing this method allowed for more time in the class to be spent focused on problem solving, resulting in students being able to handle more difficult problems. Students' perceptions of the just-in-time assignments…

  10. Strategies for Enhancing the Teaching of ICT in Business Education Programmes as Perceived by Business Education Lecturers in Universities in South South Nigeria

    ERIC Educational Resources Information Center

    James, Okoro

    2013-01-01

    This study assessed the strategies for enhancing the teaching of ICT in Business Education programme as perceived by Business Education lecturers in universities in south south Nigeria. Three research questions and six hypotheses guided the study. The design of this study was a descriptive survey. The population which also served as a sample…

  11. Are pediatric critical care medicine fellowships teaching and evaluating communication and professionalism?

    PubMed

    Turner, David A; Mink, Richard B; Lee, K Jane; Winkler, Margaret K; Ross, Sara L; Hornik, Christoph P; Schuette, Jennifer J; Mason, Katherine; Storgion, Stephanie A; Goodman, Denise M

    2013-06-01

    To describe the teaching and evaluation modalities used by pediatric critical care medicine training programs in the areas of professionalism and communication. Cross-sectional national survey. Pediatric critical care medicine fellowship programs. Pediatric critical care medicine program directors. None. Survey response rate was 67% of program directors in the United States, representing educators for 73% of current pediatric critical care medicine fellows. Respondents had a median of 4 years experience, with a median of seven fellows and 12 teaching faculty in their program. Faculty role modeling or direct observation with feedback were the most common modalities used to teach communication. However, six of the eight (75%) required elements of communication evaluated were not specifically taught by all programs. Faculty role modeling was the most commonly used technique to teach professionalism in 44% of the content areas evaluated, and didactics was the technique used in 44% of other professionalism content areas. Thirteen of the 16 required elements of professionalism (81%) were not taught by all programs. Evaluations by members of the healthcare team were used for assessment for both competencies. The use of a specific teaching technique was not related to program size, program director experience, or training in medical education. A wide range of techniques are currently used within pediatric critical care medicine to teach communication and professionalism, but there are a number of required elements that are not specifically taught by fellowship programs. These areas of deficiency represent opportunities for future investigation and improved education in the important competencies of communication and professionalism.

  12. Italian for Business and Communication: Research Methodology and Creation of a Syllabus.

    ERIC Educational Resources Information Center

    Iandoli, Louis J.

    This paper discusses the development and content of a third-year Italian course entitled "Italian for Business and Communication," taught at Bentley College in Waltham, Massachusetts. Since there are few texts that focus on business Italian, the instructor conducted on-site research at three Italian companies in Milan. Observations and…

  13. Case-Based Teaching in a Bilingual Context: Perceptions of Business Faculty in Hong Kong

    ERIC Educational Resources Information Center

    Jackson, Jane

    2004-01-01

    Case methods of teaching are now common in business education programs worldwide. This problem-based approach, however, can pose unique challenges in bilingual contexts, especially if the students are more familiar with transmission modes of learning. This paper focuses on an investigation of case-based teaching in Hong Kong. By way of surveys and…

  14. Developing Students' Intercultural Communication Competences in Western Etiquette Teaching

    ERIC Educational Resources Information Center

    Zhang, Xiaochi

    2010-01-01

    How to develop students' intercultural communication competences is a controversial issue in foreign language education in China. In this article, the author attempts to offer an answer to this issue by putting forward a proposition for developing students' intercultural communication competences in western etiquette teaching. First of all, the…

  15. Teaching Tip: Adding Intercultural Communication to an IS Curriculum

    ERIC Educational Resources Information Center

    Mitchell, Alanah; Benyon, Rob

    2018-01-01

    Increasingly, today's information systems (IS) programs are focused on making sure students are graduating with well-developed soft skills. One of these necessary soft skills is intercultural communication, which is the ability to communicate with people from different cultures. This teaching tip presents an assignment designed to increase the…

  16. Introduction of Communicative Language Teaching in Tourism in Cuba.

    ERIC Educational Resources Information Center

    Valdes, Antonio Irizar; Jhones, Ada Chiappy

    1991-01-01

    Describes experimental program based on the ideas of the communicative approach to teaching English as a foreign language that was implemented at the Centre for Studies in Tourism in Havana in 1987. Special emphasis is on the difficulties encountered by teachers in a foreign language setting who had been previously used to teaching prescribed,…

  17. Communication Apprehension and Maths Anxiety as Barriers to Communication and Numeracy Skills Development in Accounting and Business Education

    ERIC Educational Resources Information Center

    Joyce, John; Hassall, Trevor; Montano, Jose Luis Arquero; Anes, Jose Antonio Donoso

    2006-01-01

    Purpose: To establish the existence of barriers to communication and numeracy skills development and to establish the levels of these exhibited by accounting and business students at the commencement of their courses in higher education. Design/methodology/approach: Uses questionnaires to establish the levels of communication apprehension (CA) and…

  18. Improvement of hospital processes through business process management in Qaem Teaching Hospital: A work in progress.

    PubMed

    Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh

    2014-01-01

    In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.

  19. Teaching communication skills: part of medical education?

    PubMed

    Sleight, P

    1995-01-01

    Hypertension is generally a symptomless disease, but it needs lifelong treatment in most cases. This places enormous demands on individual doctors treating individual patients. Communication under these circumstances should be a skillful blend of patient education (for example about lifestyle, other risk factors, reasons for treatment) coupled with the development of a strong personal interest in, and relationship with, the patient in order to motivate that patient to follow advice and therapy. Communication skills in medicine are learnt slowly and often only by experience. Medical school deans are under enormous pressure to add extra items into an already crowded curriculum, and so education in communication tends to have a low priority. Before a school can take such interest in educating students in communication it first has to take an interest in the education of its teachers. Rather belatedly, medical schools are now taking such an interest. Previously academic promotion depended mainly on research publications and public profile and little on an assessment of an ability to teach. Increasingly both undergraduate and postgraduate teaching is now subject to assessment from those taught, and universities are now making formal assessments of their teachers' ability in communication. In Oxford all newly appointed teachers are asked to appear before a panel, give a short 10-15 min communication and to listen to criticism of their technique. Video filming of their performance is a valuable feedback in getting lecturers to see their own faults and to help improve their techniques. It is very important to begin such training not only at lecturer level but also at student level.(ABSTRACT TRUNCATED AT 250 WORDS)

  20. Teaching Business Cases Online through Discussion Boards: Strategies and Best Practices

    ERIC Educational Resources Information Center

    Rollag, Keith

    2010-01-01

    What are the most effective and efficient ways to teach business cases online, specifically in asynchronous electronic discussion boards? This article describes several design strategies and approaches used by instructors at Babson College to structure and facilitate online case discussions in our blended Fast Track MBA program. (Contains 3 notes,…

  1. 17 CFR 230.425 - Filing of certain prospectuses and communications under § 230.135 in connection with business...

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... and communications under § 230.135 in connection with business combination transactions. 230.425... and communications under § 230.135 in connection with business combination transactions. (a) All written communications made in reliance on § 230.165 are prospectuses that must be filed with the...

  2. Research Committee Issues Brief: Examining Communication and Interaction in Online Teaching

    ERIC Educational Resources Information Center

    Cavanaugh, Cathy; Barbour, Michael; Brown, Regina; Diamond, Daryl; Lowes, Susan; Powell, Allison; Rose, Ray; Scheick, Amy; Scribner, Donna; Van der Molen, Julia

    2009-01-01

    Online teaching is a complex professional practice. In addition to their content knowledge and pedagogical skill, online teachers must be qualified in methods of teaching the content online and have experience in online learning. This document examines some of the aspects of online teaching, specifically those related to communication and…

  3. Communicative English Language Teaching in Egypt: Classroom Practice and Challenges

    ERIC Educational Resources Information Center

    Ibrahim, Mona Kamal; Ibrahim, Yehia A.

    2017-01-01

    Following a "mixed methods" approach, this research is designed to examine whether teaching English as a foreign language (EFL) in Egypt's public schools matches the communicative English language teaching (CELT) approach. Qualitative and quantitative data were collected from 50 classroom observations, 100 questionnaire responses from…

  4. Case Study of a Coffee War: Using the "Starbucks v. Charbucks" Dispute to Teach Trademark Dilution, Business Ethics, and the Strategic Value of Legal Acumen

    ERIC Educational Resources Information Center

    Melvin, Sean P.

    2012-01-01

    A Harvard Business School-style teaching case can be a powerful pedagogical tool to teach law and ethics to business students because instructors can combine a traditional business case study with Socratic-style dialogue and legal analysis from a managerial perspective. This teaching note includes suggestions for several methods of using the case,…

  5. The Business Communication Course and the Moodle Framework System

    ERIC Educational Resources Information Center

    Krisko, Edina

    2011-01-01

    In this article I will argue that the use of learning content management systems is also justified in full-time education, especially in business education and communication studies. Nowadays not only multinational companies, but domestic medium enterprises also manage the training of new employees and existing staff with LCMSs. Companies in…

  6. Using Jazz as a Metaphor to Teach Improvisational Communication Skills

    PubMed Central

    Jarecke, Jodi; Yang, Chengwu; Teal, Cayla R.; Street, Richard L.; Stuckey, Heather

    2017-01-01

    Metaphor helps humans understand complex concepts by “mapping” them onto accessible concepts. The purpose of this study was to investigate the effects of using jazz as a metaphor to teach senior medical students improvisational communication skills, and to understand student learning experiences. The authors designed a month-long course that used jazz to teach improvisational communication. A sample of fourth-year medical students (N = 30) completed the course between 2011 and 2014. Evaluation consisted of quantitative and qualitative data collected pre- and post-course, with comparison to a concurrent control group on some measures. Measures included: (a) Student self-reports of knowledge and ability performing communicative tasks; (b) blinded standardized patient assessment of students’ adaptability and quality of listening; and (c) qualitative course evaluation data and open-ended interviews with course students. Compared to control students, course students demonstrated statistically significant and educationally meaningful gains in adaptability and listening behaviors. Students’ course experiences suggested that the jazz components led to high engagement and creativity, and provided a model to guide application of improvisational concepts to their own communication behaviors. Metaphor proved to be a powerful tool in this study, partly through enabling increased reflection and decreased resistance to behaviors that, on the surface, tended to run counter to generally accepted norms. The use of jazz as a metaphor to teach improvisational communication warrants further refinement and investigation. PMID:28777345

  7. Using Jazz as a Metaphor to Teach Improvisational Communication Skills.

    PubMed

    Haidet, Paul; Jarecke, Jodi; Yang, Chengwu; Teal, Cayla R; Street, Richard L; Stuckey, Heather

    2017-08-04

    Metaphor helps humans understand complex concepts by "mapping" them onto accessible concepts. The purpose of this study was to investigate the effects of using jazz as a metaphor to teach senior medical students improvisational communication skills, and to understand student learning experiences. The authors designed a month-long course that used jazz to teach improvisational communication. A sample of fourth-year medical students ( N = 30) completed the course between 2011 and 2014. Evaluation consisted of quantitative and qualitative data collected pre- and post-course, with comparison to a concurrent control group on some measures. Measures included: (a) Student self-reports of knowledge and ability performing communicative tasks; (b) blinded standardized patient assessment of students' adaptability and quality of listening; and (c) qualitative course evaluation data and open-ended interviews with course students. Compared to control students, course students demonstrated statistically significant and educationally meaningful gains in adaptability and listening behaviors. Students' course experiences suggested that the jazz components led to high engagement and creativity, and provided a model to guide application of improvisational concepts to their own communication behaviors. Metaphor proved to be a powerful tool in this study, partly through enabling increased reflection and decreased resistance to behaviors that, on the surface, tended to run counter to generally accepted norms. The use of jazz as a metaphor to teach improvisational communication warrants further refinement and investigation.

  8. Yes!: Rejoinder to "Isn't It Time We Did Something about the Lack of Teaching Preparation in Business Doctoral Programs?"

    ERIC Educational Resources Information Center

    Rousseau, Denise M.

    2016-01-01

    In this rejoinder to, "Isn't It Time We Did Something about the Lack of Teaching Preparation in Business Doctoral Programs?" (Marx, Garcia, Butterfield, Kappen, and Baldwin 2015), the author responds in agreement to the question raised regarding the lack of teaching preparation in business schools. This commentary offers suggestions to…

  9. Evaluation of a primary-care setting at a veterinary teaching hospital by a student business group: implementing business training within the curriculum.

    PubMed

    Louisa Poon, W Y; Covington, Jennifer P; Dempsey, Lauren S; Goetgeluck, Scott L; Marscher, William F; Morelli, Sierra C; Powell, Jana E; Rivers, Elizabeth M; Roth, Ira G

    2014-01-01

    This article provides an introduction to the use of students' business skills in optimizing teaching opportunities, student learning, and client satisfaction in a primary health care setting at a veterinary teaching hospital. Seven veterinary-student members of the local chapter of the Veterinary Business Management Association (VBMA) evaluated the primary-care service at the University of Georgia (UGA) veterinary teaching hospital and assessed six areas of focus: (1) branding and marketing, (2) client experience, (3) staff and staffing, (4) student experience, (5) time management, and (6) standard operating procedures and protocols. For each area of focus, strengths, weaknesses, opportunities, and threats were identified. Of the six areas, two were identified as areas in need of immediate improvement, the first being the updating of standard operating protocols and the second being time management and the flow of appointments. Recommendations made for these two areas were implemented. Overall, the staff and students provided positive feedback on the recommended changes. Through such a student-centered approach to improving the quality of their education, students are empowered and are held accountable for their learning environment. The fact that the VBMA functions without a parent organization and that the primary-care service at UGA functions primarily as a separate entity from the specialty services at the College of Veterinary Medicine allowed students to have a direct impact on their learning environment. We hope that this model for advancing business education will be studied and promoted to benefit both veterinary education and business practice within academia.

  10. Teaching Law to Accounting and Business Students: A Cumulative Dual Model

    ERIC Educational Resources Information Center

    Ewang, Fritz

    2008-01-01

    This article presents a reflection and comparison of two of my teaching pedagogical approaches for the Business Organisations Law curriculum to undergraduate non-law students at Charles Sturt University. The purpose is to compare and evaluate efficacy of a traditional, lecture-based learning (LBL) with a combination of LBL and problem-based…

  11. Is linking research, teaching and practice in communication in health care the way forward?

    PubMed

    van Weel-Baumgarten, Evelyn

    2016-09-01

    This paper is based on the keynote lecture given at the ICCH conference in New Orleans in October 2015. With as background the observation that even though research and teaching of communication have been receiving attention for some time now, patients still encounter many problems when they visit clinicians because of health problems, it subsequently touches upon research on integration of communication with correct medical content, person centered communication and the role of placebo on outcomes. For teaching it emphasizes methods working best to teach clinical communication skills and lead to behavior changes in professionals: experiential teaching methods but taking care of a balance with cognitive methods. It then discusses the challenge of transfer to clinical practice and what is needed to overcome these challenges: learning from reflecting on undesired outcomes in clinical practice, feedback from clinicians who are open to communication and support learners with effective feedback in that specific context. It adds suggestions about where linking more between research, teaching and clinical practice could help moving communication in health care forward and builds the case for involving policymakers and members of hospital boards to help manage the necessary climate change in clinical settings. Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

  12. Teaching Business Ethics after the Financial Meltdown: Is It Time for Ethics with a Sermon?

    ERIC Educational Resources Information Center

    Cavaliere, Frank J.; Mulvaney, Toni P.; Swerdlow, Marleen R.

    2010-01-01

    Our country is faced with a financial crisis of mammoth proportions: a crisis rooted in ethics, or rather, the lack of ethics. Critics are increasingly complaining that business schools focus too much teaching effort on maximizing shareholder value, with only a limited understanding of ethical and social aspects of business leadership. Business…

  13. The Figures of Speech, "Ethos," and Aristotle: Notes toward a Rhetoric of Business Communication.

    ERIC Educational Resources Information Center

    Kallendorf, Craig; Kallendorf, Carol

    1985-01-01

    Demonstrates that business writers rely far more heavily than expected on classical figures of speech. Uses Aristotle's "Rhetoric" to show that figures of speech offer a powerful tool for the persuasive function of modern business communication. (PD)

  14. The Rising Tide of Estuary English: The Changing Nature of Oral British Business Communication.

    ERIC Educational Resources Information Center

    Scott, James Calvert

    1995-01-01

    Defines "Estuary English," a fast-growing accent of British English that is spreading across England. Discusses its usage in the British business community; its acceptability and future; and its implications for business communicators, teachers, and consultants. (SR)

  15. Creating Successful Campus Partnerships for Teaching Communication in Biology Courses and Labs.

    PubMed

    Hall, Susanne E; Birch, Christina

    2018-01-01

    Creating and teaching successful writing and communication assignments for biology undergraduate students can be challenging for faculty trying to balance the teaching of technical content. The growing body of published research and scholarship on effective teaching of writing and communication in biology can help inform such work, but there are also local resources available to support writing within biology courses that may be unfamiliar to science faculty and instructors. In this article, we discuss common on-campus resources biology faculty can make use of when incorporating writing and communication into their teaching. We present the missions, histories, and potential collaboration outcomes of three major on-campus writing resources: writing across the curriculum and writing in the disciplines initiatives (WAC/WID), writing programs, and writing centers. We explain some of the common misconceptions about these resources in order to help biology faculty understand their uses and limits, and we offer guiding questions faculty might ask the directors of these resources to start productive conversations. Collaboration with these resources will likely save faculty time and effort on curriculum development and, more importantly, will help biology students develop and improve their critical reading, writing, and communication skills.

  16. Creating Successful Campus Partnerships for Teaching Communication in Biology Courses and Labs

    PubMed Central

    Hall, Susanne E.; Birch, Christina

    2018-01-01

    Creating and teaching successful writing and communication assignments for biology undergraduate students can be challenging for faculty trying to balance the teaching of technical content. The growing body of published research and scholarship on effective teaching of writing and communication in biology can help inform such work, but there are also local resources available to support writing within biology courses that may be unfamiliar to science faculty and instructors. In this article, we discuss common on-campus resources biology faculty can make use of when incorporating writing and communication into their teaching. We present the missions, histories, and potential collaboration outcomes of three major on-campus writing resources: writing across the curriculum and writing in the disciplines initiatives (WAC/WID), writing programs, and writing centers. We explain some of the common misconceptions about these resources in order to help biology faculty understand their uses and limits, and we offer guiding questions faculty might ask the directors of these resources to start productive conversations. Collaboration with these resources will likely save faculty time and effort on curriculum development and, more importantly, will help biology students develop and improve their critical reading, writing, and communication skills. PMID:29904537

  17. Practical Knowledge Growth in Communicative Language Teaching

    ERIC Educational Resources Information Center

    Wyatt, Mark

    2009-01-01

    Communicative language teaching (CLT) is promoted in teacher education programmes around the world, although the appropriateness of this methodology in contexts outside the English-speaking West has been questioned, often from a theoretical perspective. In fact, very little empirical research has been conducted into the practical knowledge of CLT…

  18. The Impact of Teaching Communication Strategies on English Speaking of Engineering Undergraduates

    ERIC Educational Resources Information Center

    Kongsom, Tiwaporn

    2016-01-01

    This study investigates the impact of teaching communication strategies on Thai engineering undergraduate students' communication strategy use and strategic competence. Fifty-seven engineering undergraduate students were taught ten communication strategies for ten weeks and responded to a self-report communication strategy questionnaire before and…

  19. Make Your Job Summer Program. A Report to the Network for Teaching Entrepreneurship

    ERIC Educational Resources Information Center

    Silander, Megan; Chavez-Reilly, Michael; Weinstein, Meryle

    2015-01-01

    Teaching entrepreneurship--how to create, grow and run a business or organization--is one potential means to increase college and career readiness skills. Learning how to start a business can improve critical thinking, communication and collaboration (Gallagher, Stepien, & Rosenthal, 1992; Hmelo, 1998), which are key qualities for academic as…

  20. Application of Case-Task Based Approach in Business English Teaching--A Case Study of the Marketing Course in SEIB of GDUFS

    ERIC Educational Resources Information Center

    Guiyu, Dai; Yi, Cai

    2017-01-01

    Business English Teaching aims at cultivating students' ability to analyze and solve problems, improving students' comprehensive language competence and honing their business practical skills. Adhering to the principle of learning by doing and learning by teaching others, Case-Task Based Approach emphasizes students' ability of language use in…

  1. The impact of the teachers' non-verbal communication on success in teaching.

    PubMed

    Bambaeeroo, Fatemeh; Shokrpour, Nasrin

    2017-04-01

    Non-verbal communication skills, also called sign language or silent language, include all behaviors performed in the presence of others or perceived either consciously or unconsciously. The main aim of this review article was to determine the effect of the teachers' non-verbal communication on success in teaching using the findings of the studies conducted on the relationship between quality of teaching and the teachers' use of non-verbal communication and also its impact on success in teaching. Considering the research method, i.e. a review article, we searched for all articles in this field using key words such as success in teaching, verbal communication and non-verbal communication. In this study, we did not encode the articles. The results of this revealed that there was a strong relationship among the quality, amount and the method of using non-verbal communication by teachers while teaching. Based on the findings of the studies reviewed, it was found that the more the teachers used verbal and non-verbal communication, the more efficacious their education and the students' academic progress were. Under non-verbal communication, some other patterns were used. For example, emotive, team work, supportive, imaginative, purposive, and balanced communication using speech, body, and pictures all have been effective in students' learning and academic success. The teachers' attention to the students' non-verbal reactions and arranging the syllabus considering the students' mood and readiness have been emphasized in the studies reviewed. It was concluded that if this skill is practiced by teachers, it will have a positive and profound effect on the students' mood. Non-verbal communication is highly reliable in the communication process, so if the recipient of a message is between two contradictory verbal and nonverbal messages, logic dictates that we push him toward the non-verbal message and ask him to pay more attention to non-verbal than verbal messages because non

  2. Teaching Creative Problem Solving Methods to Undergraduate Economics and Business Students

    ERIC Educational Resources Information Center

    Cancer, Vesna

    2014-01-01

    This paper seeks to explore the need for and possibility of teaching current and potential problem solvers--undergraduate students in the economic and business field to define problems, to generate and choose creative and useful ideas and to verify them. It aims to select an array of quick and easy-to-use creative problem solving (CPS) techniques.…

  3. Teaching "Understanding Cultural Differences for Business" in an Internet-Based Economy

    ERIC Educational Resources Information Center

    Koh, Anthony C.

    2003-01-01

    The purpose of this paper is to offer a successful pedagogy in the teaching of "Understanding Culture Differences for Business" using Internet sources. The use of the pedagogy has helped the author and several faculty (in the author's University located in the U.S.) to popularize the learning of the origins of national culture and how culture…

  4. Teaching Business French through Case Studies: Presentation of a Marketing Case.

    ERIC Educational Resources Information Center

    Federico, Salvatore; Moore, Catherine

    The use of case studies as a means for teaching business French is discussed. The approach is advocated because of the realism of case studies, which are based on actual occurrences. Characteristics of a good case are noted: it tells a story, focuses on interest-arousing issues, is set in the past 10 years, permits empathy with the main…

  5. Communicative Competence in English: Teaching about Functions.

    ERIC Educational Resources Information Center

    Kitao, S. Kathleen

    1993-01-01

    A discussion of teaching English as a Second Language (ESL) focuses on principles and techniques for the development of one form of communicative competence, i.e., sociolinguistic competence. First, the concept of sociolinguistic competence is explained, drawing on research in this area. Sources of problems in development of second language…

  6. How To Be a Great Communicator: In Person, on Paper, and on the Podium.

    ERIC Educational Resources Information Center

    Qubein, Nido R.

    Designed to help any person develop the communication skills required for the global business environment, this book teaches not only the basics but also many of the finer points of communication. The book features: (1) the five keys to successful communication; (2) how to use words and body language effectively; (3) how to communicate in the…

  7. Is More Better? Milieu Communication Teaching in Toddlers with Intellectual Disabilities

    ERIC Educational Resources Information Center

    Fey, Marc E.; Yoder, Paul J.; Warren, Steven F.; Bredin-Oja, Shelley L.

    2013-01-01

    Purpose: The authors sought to determine whether a program of 5 weekly doses of milieu communication teaching (MCT) would yield improvements in children's communication and word use compared with a once-weekly delivery of the same treatment. Method: Sixty-four children with intellectual and communication delay were randomly assigned to receive…

  8. An Identification of Communication Skills, Problems and Issues for the Business and Professional Communication Course.

    ERIC Educational Resources Information Center

    Di Salvo, Vincent S.; And Others

    In order to identify the demands, the skills, and the various contexts that students can expect to face in their chosen professions, organizational communication researchers need to conduct studies that will lead educators to make intelligent decisions regarding what should and should not be taught in business and professional communication…

  9. Business use of satellite communications

    NASA Astrophysics Data System (ADS)

    Edelson, B. I.; Cooper, R. S.

    1982-02-01

    The development, systems technology, and future applications of digital transmission systems for business use of satellite systems are explored. Intelsat currently has 22 satellites in space, applied mostly to data, telephone, and television transmission. An all digital communications network called the Integrated Services Digital Network is replacing the former, analog, systems with wideband digital transmission for voice, data, video, and industrial control information, with domestic satellites serving as the central node of transmissions in a service area. The digital systems are faster than the analog systems, and the U.S. Postal Service is developing an electronic mail system with six other countries. Various magazines are now teleprinted in various locations from broadcasts from a central source, and chain stores are employing data transmission for centralized management, inventory, and procurement.

  10. Individualizing the Teaching of Communication Skills to the Student Professional.

    ERIC Educational Resources Information Center

    Moy, Caryl T.

    Individualized instruction in the teaching of communication skills to the beginning professional places emphasis on communication in the helping professions, but encourages skills to be used where applicable in personal relationships. Individualized instruction by the teacher is made possible through the use of cassette tapes turned in each week…

  11. The Depiction of Female and Male Professionals in Business Communication Textbooks.

    ERIC Educational Resources Information Center

    Pomerenke, Paula; Varner, Iris I.; Mallar, Suzanne

    1996-01-01

    Finds that, although the number of times men and women were shown in photographs in business communication textbooks was balanced, the physical appearance and role portrayals perpetuated traditional stereotypes of men and women in the workplace. (SR)

  12. Teaching Art and Design: Communicating Creative Practice through Embodied and Tacit Knowledge

    ERIC Educational Resources Information Center

    Budge, Kylie

    2016-01-01

    How do artists and designers teaching in universities communicate creative practice as they teach art/design? There is much discussion about the "mystery" of creativity, but little understanding of how teaching occurs in creative contexts. Understanding this topic better will develop greater knowledge within the academy of how art and…

  13. Assessment of Utilization of ICT Resources in Teaching among Tertiary Institution Business Educators in South Nigeria

    ERIC Educational Resources Information Center

    Okolocha, Chimezie Comfort; Nwadiani, Comfort Onaigho

    2015-01-01

    This study assessed the utilization of ICT resources in teaching among business educators in tertiary institutions in south Nigeria. Two research questions and two null hypotheses guided the study. Descriptive survey research design was adopted for the study. The population and sample for the study comprised all 240 business educators in colleges…

  14. Creating a Communicative Language Teaching Environment for Improving Students' Communicative Competence at EFL/EAP University Level

    ERIC Educational Resources Information Center

    Farooq, Muhammad U.

    2015-01-01

    The present research focuses on teachers' perceptions and practices regarding Communicative Language Teaching (CLT) and its impact on communicative competency of the students. A questionnaire was used to collect the quantitative data from teachers. The results show that the EFL teachers are aware of the CLT characteristics, its implementation and…

  15. Peer teaching as a means of enhancing communication skills in anaesthesia training: trainee perspectives.

    PubMed

    O'Shaughnessy, S M

    2018-02-01

    The purpose of this study is to introduce peer teaching of communication skills to first-year anaesthesia trainees in Ireland and to evaluate their perception of this teaching modality. Seventy-nine first-year anaesthesia trainees participated in a novel peer-led communication skills programme over a 2-year period (Y1, Y2). A Likert scaling questionnaire was developed to explore trainee perception of the peer teaching programme. Of the 79 respondents (36 in Y1 and 43 in Y2), 99% either agreed or strongly agreed that the peer teachers were successful in their role. Ninety-two percent requested formal peer teaching in other areas of training. The trainees regarded a peer teacher as an appropriate information provider (92%), role model (88%), planner (88%) and facilitator (94%), but less so as an assessor (70%). The most consistently stated strength of peer teaching was the relatability of peer teachers with their lack of experience cited as the main weakness. Eighty percent of participants preferred peer teaching to regular expert teaching. This study highlights the positive attitudes of first-year anaesthesia trainees towards a novel peer teaching programme in communication skills. This author recommends that peer teaching is further developed within postgraduate medical programmes to maximise learning for trainees in the student and teacher roles and to redistribute the teaching burden within clinical departments.

  16. Teaching Communication Skills to Students with Severe Disabilities, Second Edition

    ERIC Educational Resources Information Center

    Downing, June E.

    2005-01-01

    How can educators and therapists best teach students with severe and multiple disabilities to communicate effectively? Developed by a highly respected expert, this practical guide has the comprehensive, research-based information professionals need to support students from preschool to high school as they learn and use communication skills. With a…

  17. Teaching Business Simulation Games: Comparing Achievements Frontal Teaching vs. eLearning

    NASA Astrophysics Data System (ADS)

    Bregman, David; Keinan, Gila; Korman, Arik; Raanan, Yossi

    This paper addresses the issue of comparing results achieved by students taught the same course but in two drastically different - a regular, frontal method and an eLearning method. The subject taught required intensive communications among the students, thus making the eLearning students, a priori, less likely to do well in it. The research, comparing the achievements of students in a business simulation game over three semesters, shows that the use of eLearning method did not result in any differences in performance, grades or cooperation, thus strengthening the case for using eLearning in this type of course.

  18. Impact of Milieu Teaching on Communication Skills of Young Children with Autism Spectrum Disorder

    ERIC Educational Resources Information Center

    Christensen-Sandfort, Robyn J.; Whinnery, Stacie B.

    2013-01-01

    This 5-month study examined the impact of a behaviorally based naturalistic teaching strategy, milieu teaching, on the communication skills of preschool-aged children with Autism Spectrum Disorder (ASD) in an early childhood special education (ECSE) classroom. A multiple baseline across participants design was used. Communication targets were…

  19. "Date with an Angel": A Non-Verbal Communication Teaching Tip.

    ERIC Educational Resources Information Center

    Long, Toni

    This paper presents a strategy for teaching non-verbal communication skills to students in high school or college. The strategy uses the movie "Date with an Angel" to teach the non-verbal skills. According to the paper, the activity can be used at the beginning of a unit or course to get the students interested in important…

  20. The impact of the teachers’ non-verbal communication on success in teaching

    PubMed Central

    BAMBAEEROO, FATEMEH; SHOKRPOUR, NASRIN

    2017-01-01

    Introduction: Non-verbal communication skills, also called sign language or silent language, include all behaviors performed in the presence of others or perceived either consciously or unconsciously. The main aim of this review article was to determine the effect of the teachers’ non-verbal communication on success in teaching using the findings of the studies conducted on the relationship between quality of teaching and the teachers’ use of non-verbal communication and also its impact on success in teaching. Methods: Considering the research method, i.e. a review article, we searched for all articles in this field using key words such as success in teaching, verbal communication and non-verbal communication. In this study, we did not encode the articles. Results: The results of this revealed that there was a strong relationship among the quality, amount and the method of using non-verbal communication by teachers while teaching. Based on the findings of the studies reviewed, it was found that the more the teachers used verbal and non-verbal communication, the more efficacious their education and the students’ academic progress were. Under non-verbal communication, some other patterns were used. For example, emotive, team work, supportive, imaginative, purposive, and balanced communication using speech, body, and pictures all have been effective in students’ learning and academic success. The teachers’ attention to the students’ non-verbal reactions and arranging the syllabus considering the students’ mood and readiness have been emphasized in the studies reviewed. Conclusion: It was concluded that if this skill is practiced by teachers, it will have a positive and profound effect on the students’ mood. Non-verbal communication is highly reliable in the communication process, so if the recipient of a message is between two contradictory verbal and nonverbal messages, logic dictates that we push him toward the non-verbal message and ask him to pay

  1. Innovation, Corporate Strategy, and Cultural Context: What Is the Mission for International Business Communication?

    ERIC Educational Resources Information Center

    Ulijn, Jan; O'Hair, Dan; Weggeman, Mathieu; Ledlow, Gerald; Hall, H. Thomas

    2000-01-01

    Reviews relevant literature in the areas of communication and innovation and explores how efforts toward innovative practices are directly related to globalism and business strategy. Focuses on issues associated with national culture, corporate culture, and professional culture that are relevant to strategies for researching business communication…

  2. Relevance and Rigor in International Business Teaching: Using the CSA-FSA Matrix

    ERIC Educational Resources Information Center

    Collinson, Simon C.; Rugman, Alan M.

    2011-01-01

    We advance three propositions in this paper. First, teaching international business (IB) at any level needs to be theoretically driven, using mainstream frameworks to organize thinking. Second, these frameworks need to be made relevant to the experiences of the students; for example, by using them in case studies. Third, these parameters of rigor…

  3. Supporting Future Faculty in Developing Their Teaching Practices: An Exploration of Communication Networks among Graduate Teaching Assistants

    ERIC Educational Resources Information Center

    Wise, Alyssa

    2011-01-01

    Past research has shown that informal communications among Graduate Teaching Assistants (GTAs) are more influential in shaping their teaching practices than formal induction programs. Yet little is known about how these informal helping relationships evolve and how universities can help support their formation as part of the preparation of future…

  4. Development of a demand assignment/TDMA system for international business satellite communications

    NASA Astrophysics Data System (ADS)

    Nohara, Mitsuo; Takeuchi, Yoshio; Takahata, Fumio; Hirata, Yasuo; Yamazaki, Yoshiharu

    An experimental IBS (international business satellite) communications system based on a demand assignment and TDMA (time-division multiple-access) operation has been developed. The system utilizes a limited satellite resource efficiently and provides various kinds of ISDN services totally. A discussion is presented of the IBS network configurations suitable to international communications and describes the developed communications system from the viewpoint of the hardware and software implementation. The performance in terms of the transmission quality and call processing is also demonstrated.

  5. Using Oral Exams to Assess Communication Skills in Business Courses

    ERIC Educational Resources Information Center

    Burke-Smalley, Lisa A.

    2014-01-01

    Business, like many other fields in higher education, continues to rely largely on conventional testing methods for assessing student learning. In the current article, another evaluation approach--the oral exam--is examined as a means for building and evaluating the professional communication and oral dialogue skills needed and utilized by…

  6. Teaching Writing through Communicative Approach in Military English

    ERIC Educational Resources Information Center

    Likaj, Manjola

    2015-01-01

    The paper speaks about teaching writing through communicative approach in English for Specific Purposes, especially in Military English. There are presented three different approaches regarding writing in ESP: product, process and social-constructionist approach. The recent developments in ESP writing consider the social-constructionist approach…

  7. 18 CFR 284.12 - Standards for pipeline business operations and communications.

    Code of Federal Regulations, 2013 CFR

    2013-04-01

    ... under this section and be able to recover and regenerate all such electronic information and documents... the following business practice and electronic communication standards promulgated by the North... Corrections Applied Through June 3, 2011); (v) Quadrant Electronic Delivery Mechanism Related Standards...

  8. 18 CFR 284.12 - Standards for pipeline business operations and communications.

    Code of Federal Regulations, 2011 CFR

    2011-04-01

    ... all such electronic information and documents. The pipeline must make this archived information... the following business practice and electronic communication standards promulgated by the North... (Version 1.9, September 30, 2009); (v) Quadrant Electronic Delivery Mechanism Related Standards (Version 1...

  9. 18 CFR 284.12 - Standards for pipeline business operations and communications.

    Code of Federal Regulations, 2014 CFR

    2014-04-01

    ... under this section and be able to recover and regenerate all such electronic information and documents... the following business practice and electronic communication standards promulgated by the North... Corrections Applied Through June 3, 2011); (v) Quadrant Electronic Delivery Mechanism Related Standards...

  10. Teaching MA-TESOL Courses Online: Challenges and Rewards.

    ERIC Educational Resources Information Center

    Nunan, David

    2002-01-01

    Draws on experience developing a Web-based master's program in TESOL for Newport Asia Pacific University (NAPU), a relatively new virtual university based in Newport Beach, California that offers graduate programs in TESOL, teaching Japanese as a second language, intercultural communication, and business administration. Discusses the challenges…

  11. Make Your Job Summer Program. Executive Summary. A Report to the Network for Teaching Entrepreneurship

    ERIC Educational Resources Information Center

    Silander, Megan; Chavez-Reilly, Michael; Weinstein, Meryle

    2015-01-01

    Teaching entrepreneurship--how to create, grow and run a business or organization--is one potential means to increase college and career readiness skills. Learning how to start a business can improve critical thinking, communication and collaboration (Gallagher, Stepien, & Rosenthal, 1992; Hmelo, 1998), which are key qualities for academic as…

  12. Business Communication Students Learn to Hear a Bad Speech Habit

    ERIC Educational Resources Information Center

    Bell, Reginald L.; Liang-Bell, Lei Paula; Deselle, Bettye

    2006-01-01

    Students were trained to perceive filled pauses (FP) as a bad speech habit. In a series of classroom sensitivity training activities, followed by students being rewarded to observe twenty minutes of live television from the public media, no differences between male and female Business Communication students was revealed. The practice of teaching…

  13. Teaching Business Online

    ERIC Educational Resources Information Center

    MacKillop, Robyn

    2010-01-01

    Business is integral to the functioning of the national economy, politics, education and everyday living. It is without question that business education is a vital part of the high school experience, and should be seen as required courses rather than electives. Preparing high school students for real life beyond high school happens in the business…

  14. Assessing Student Learning Outcomes in Teaching Interpersonal Communication.

    ERIC Educational Resources Information Center

    Strohkirch, C. Sue

    Fort Hays State Univesity offers a hybrid basic communication course. Competent speakers need to master public speaking skills (including suitable interpersonal skills), demonstrate nonverbal behaviors which support the verbal message, and be able to listen with literal and critical comprehension. However, increasing numbers of schools teach only…

  15. How Community College Adjunct Faculty Members Teaching Communications Courses Understand Diversity as It Relates to Their Teaching

    ERIC Educational Resources Information Center

    Rediger, James N.

    2013-01-01

    The purpose of this study was to explore Midwestern Community College (MCC) communication adjunct faculty members' descriptions of techniques used to prepare for a diverse student population. This research was conducted in order to gain a better understanding of how adjunct faculty members teaching communications courses at MCC understood…

  16. Teaching Prelinguistic Communication. Practice Perspectives--Highlighting Information on Deaf-Blindness. Number 5

    ERIC Educational Resources Information Center

    Malloy, Peggy

    2009-01-01

    Long before children learn language, they communicate with gestures, vocalizations, facial expressions, and body language. This is known as prelinguistic (prior to language) communication. Most children learn this type of communication without formal teaching, but children who are deaf-blind may need guidance to learn it. This publication…

  17. Isn't It Time We Did Something about the Lack of Teaching Preparation in Business Doctoral Programs?

    ERIC Educational Resources Information Center

    Marx, Robert D.; Garcia, Joseph E.; Butterfield, D. Anthony; Kappen, Jeffrey A.; Baldwin, Timothy T.

    2016-01-01

    In this essay, we explore "why" there has traditionally been so little emphasis on teaching preparation in business doctoral programs. Program administrators and faculty typically espouse support for teaching development; yet the existing reward systems are powerfully aligned in favor of a focus on research competency. Indeed, through…

  18. "Teaching Tip": An Introduction to the Business Game "Flowers for the World"

    ERIC Educational Resources Information Center

    Moores, Trevor T.

    2016-01-01

    The aim of this paper is to provide sufficient detail that other members of the IS community can incorporate the business game "Flowers for the World" (or FFTW for short) into their IS teaching portfolio. The game promotes experiential (active) learning and has been used to support discussions or project work in such diverse subjects as…

  19. Building a Model for Distance Collaboration in the Computer-Assisted Business Communication Classroom.

    ERIC Educational Resources Information Center

    Lopez, Elizabeth Sanders; Nagelhout, Edwin

    1995-01-01

    Outlines a model for distance collaboration between business writing classrooms using network technology. Discusses ways to teach national and international audience awareness, problem solving, and the contextual nature of cases. Discusses goals for distance collaboration, sample assignments, and the pros and cons of network technologies. (SR)

  20. Using the Teaching Portfolio to Anticipate Programmatic Assessment

    ERIC Educational Resources Information Center

    Price, Kenneth R.

    2013-01-01

    Portfolios have long been a staple in professional writing courses: both in employment materials assignments and in entire classes that ask students to reflect on their experiential learning. Portfolios may also be used effectively in business communication teaching methods courses. This article details the justification and methodology for having…

  1. Perspectives and realities of teaching statistics at a superior school of business administration

    NASA Astrophysics Data System (ADS)

    Nunes, Sandra

    2016-06-01

    This paper aims to describe the reality of the teaching of statistics in a superior school of business administration in Portugal. It is supported in a twenty years of experience teaching several disciplines belonging to the scientific area of Mathematics such as: Statistics and Probability, Data Analysis, Calculus, Algebra and Numerical Analysis. This experience is not limited to school of business administration but also in engineering and health courses and in all these schools there has been a substantial increase of failure in these disciplines. I intend to present the main difficulties that teachers encounter. These difficulties are due to a diversity of problems. A leading cause is undoubtedly the huge heterogeneity of the level of knowledge that students have. The large number of students in each class it is also a massive problem. I must point out that, in my opinion, the introduction of the Bologna process has aggravated this situation. The assumption of reduced classroom hours and an increase in self-study is extremely penalizing for such students. There are many challenges that teachers have to face: How to teach statistics to a class where more than half the students cannot interpret the basic concepts of mathematics? Is the approach of teaching statistics through software beneficial? Should the teaching of statistics be addressed in a more practical way? How can we install a critical thinking in the students, to enable them to use the knowledge acquired to solve problems? How can we deal and prevent the failure that is increasing each year? These are only a few questions that all the teachers need an answer.

  2. Communication training: Skills and beyond.

    PubMed

    Deveugele, Myriam

    2015-10-01

    As communication is a central part of every interpersonal meeting within healthcare and research reveals several benefits of effective communication, we need to teach students and practitioners how to communicate with patients and with colleagues. This paper reflects on what and how to teach. In the previous century two major changes occurred: clinical relationship between doctor and patient became important and patients became partners in care. Clinicians experienced that outcome and especially compliance was influenced by the relational aspect and in particular by the communicative skills of the physician. This paper reflects on teaching and defines problems. It gives some implications for the future. Although communication skills training is reinforced in most curricula all over the word, huge implementation problems arise; most of the time a coherent framework is lacking, training is limited in time, not integrated in the curriculum and scarcely contextualized, often no formal training nor teaching strategies are defined. Moreover evidence on communication skills training is scarce or contradictory. Knowing when, what, how can be seen as an essential part of skills training. But students need to be taught to reflect on every behavior during every medical consultation. Three major implications can be helpful to overcome the problems in communication training. First research and education on healthcare issues need to go hand in hand. Second, students as well as healthcare professionals need a toolkit of basic skills to give them the opportunity not only to tackle basic and serious problems, but to incorporate these skills and to be able to use them in a personal and creative way. Third, personal reflection on own communicative actions and dealing with interdisciplinary topics is a core business of medical communication and training. Copyright © 2015 Elsevier Ireland Ltd. All rights reserved.

  3. An investigation of communication patterns and strategies between international teaching assistants and undergraduate students in university-level science labs

    NASA Astrophysics Data System (ADS)

    Gourlay, Barbara Elas

    This research project investigates communication between international teaching assistants and their undergraduate students in university-level chemistry labs. During the fall semester, introductory-level chemistry lab sections of three experienced non-native speaking teaching assistants and their undergraduate students were observed. Digital audio and video recordings documented fifteen hours of lab communication, focusing on the activities and interactions in the first hour of the chemistry laboratory sessions. In follow-up one-on-one semi-structured interviews, the participants (undergraduates, teaching assistants, and faculty member) reviewed interactions and responded to a 10-item, 7-point Likert-scaled interview. Interactions were classified into success categories based on participants' opinions. Quantitative and qualitative data from the observations and interviews guided the analysis of the laboratory interactions, which examined patterns of conversational listening. Analysis of laboratory communication reveals that undergraduates initiated nearly two-thirds of laboratory communication, with three-fourths of interactions less than 30 seconds in duration. Issues of gender and topics of interaction activity were also explored. Interview data identified that successful undergraduate-teaching assistant communication in interactive science labs depends on teaching assistant listening comprehension skills to interpret and respond successfully to undergraduate questions. Successful communication in the chemistry lab depended on the coordination of visual and verbal sources of information. Teaching assistant responses that included explanations and elaborations were also seen as positive features in the communicative exchanges. Interaction analysis focusing on the listening comprehension demands placed on international teaching assistants revealed that undergraduate-initiated questions often employ deixis (exophoric reference), requiring teaching assistants to

  4. The Ohio Business Teacher, Volume XLIV.

    ERIC Educational Resources Information Center

    Porreca, Anthony G., Ed.; Cross, Beverly E., Ed.

    1984-01-01

    This volume of the Ohio Business Teacher contains articles on teaching business education, especially in the secondary schools, although some articles also include information on teaching business-related material to elementary school children and to adults. Eight of the articles concern classroom teaching techniques for the electronic office,…

  5. An up-link power control for demand assignment International Business Satellite Communications Network

    NASA Astrophysics Data System (ADS)

    Nohara, Mitsuo; Takeuchi, Yoshio; Takahata, Fumio

    Up-link power control (UPC) is one of the essential technologies to provide efficient satellite communication systems operated at frequency bands above 10 GHz. A simple and cost-effective UPC scheme applicable to a demand assignment international business satellite communications system has been developed. This paper presents the UPC scheme, including the hardware implementation and its performance.

  6. A Comparative Study of the Present and Ideal Roles of Communication Directors in Selected Business Organizations.

    ERIC Educational Resources Information Center

    Shatshat, Hussein M.

    1980-01-01

    Examines the role of communication directors involved in internal communication activities in business organizations. Indicates that directors perform a variety of roles ranging from journalistic to advisory/support work. Proposes a functional role involved in determining major policies for communications systems. (JMF)

  7. Qualitative Analysis of Information Communication Technology Use on Teaching-Learning Process.

    ERIC Educational Resources Information Center

    Akahori, Kanji

    This paper describes some of the features of Information Communication Technology (ICT) and its uses in the teaching-learning process in elementary schools. In most schools, it is difficult for ICT to be used effectively in the teaching-learning process. The author observed many classes using ICT in elementary schools. Qualitative data, such as…

  8. Communicative Language Teaching: A Practical Scenario in the Context of Bangladesh

    ERIC Educational Resources Information Center

    Ahmed, Md. Kawser

    2016-01-01

    Communicative Language Teaching, popularly known as CLT, has become a newly adopted methodology in the teaching and learning context of Bangladesh. This methodology, since the initiation, has encountered and is still encountering a number of hurdles that need to be dealt with best care and feasible strategy. Of all methods, most of the educational…

  9. Some Teaching Reform Ideas on Management Information System of Master of Business Administration

    ERIC Educational Resources Information Center

    Fan, Chongjun

    2009-01-01

    Management information system (MIS) is one of the core courses of master of business administration (MBA). Based on the educational characteristics of MBA, this paper studies the teaching issues and strategies of MIS course of MBA. The discussion includes three parts: modification of educational content; improvement of educational ability; case…

  10. Using Popular Culture to Teach the Community College Business Curriculum: A Comparative Study

    ERIC Educational Resources Information Center

    Passero, Thomas

    2011-01-01

    This study addressed a need for comprehensive quantitative empirical studies to determine the effectiveness of using popular culture media as a teaching technique. A quasi-experimental design was implemented to examine whether a group of community college students taking a first-semester introduction to business course who were exposed to a…

  11. Reference Guide for Teaching Selected Duty Areas from Business, Marketing and Management Occupations.

    ERIC Educational Resources Information Center

    Rich, John H.

    This reference guide was designed to assist business, marketing, and management educators in locating textbook/instructional materials for use in teaching duty areas and task lists for grades 11-14. Duty areas and task lists are matched with selected textbook/instructional publications for the secretarial, general office clerk, and information…

  12. Selections from the ABC 2014 Annual Convention, Philadelphia, Pennsylvania A Well-Stitched Banner of Favorite Assignments: Leadership and Other-Focused Communication and Projects

    ERIC Educational Resources Information Center

    Whalen, D. Joel

    2015-01-01

    This article, the second of a two-part series, features 11 teaching innovations presented at the 2014 Association for Business Communication annual conference. These 11 assignments included leadership and other-focused communication--detecting communication style, adaptive communication, personality type, delivering feedback, problem solving, and…

  13. Pronunciation Teaching Practices in Communicative Second Language Classes

    ERIC Educational Resources Information Center

    Foote, Jennifer Ann; Trofimovich, Pavel; Collins, Laura; Urzúa, Fernanda Soler

    2016-01-01

    The objective of this research was to provide longitudinal, corpus-based evidence of actual teacher behaviour with respect to the teaching of second language (L2) pronunciation in a communicative language learning context. The data involved 40 hours of videotaped lessons from three experienced teachers recorded four times at 100-hour increments…

  14. Framing Communicative Language Teaching for Better Teacher Understanding

    ERIC Educational Resources Information Center

    Mangubhai, Francis; Marland, Perc; Dashwood, Ann; Son, Jeong-Bae

    2007-01-01

    Studies of the use of Communicative Language Teaching (CLT) approaches in foreign language classrooms have frequently raised doubts about the adequacy of elementary and secondary teachers' understanding of CLT and their use of this approach in classrooms at those levels. Reasons for this alleged state of affairs are reviewed, with one potential…

  15. Making It Real: Using a Collaborative Simulation to Teach Crisis Communications

    ERIC Educational Resources Information Center

    Olson, K. S.

    2012-01-01

    Even seasoned public relations (PR) practitioners can find it difficult to handle communications during a crisis situation when the consequences of making poor decisions may seem overwhelming. This article shares results from using a collaborative simulation to teach college students about crisis communications in an advanced-level PR course.…

  16. Combining interdisciplinary and International Medical Graduate perspectives to teach clinical and ethical communication using multimedia.

    PubMed

    Woodward-Kron, Robyn; Flynn, Eleanor; Delany, Clare

    2011-01-01

    In Australia, international medical graduates (IMGs) play a crucial role in addressing workforce shortages in healthcare. Their ability to deliver safe and effective healthcare in an unfamiliar cultural setting is intrinsically tied to effective communication. Hospital-based medical clinical educators, who play an important role in providing communication training to IMGs, would benefit from practical resources and an understanding of the relevant pedagogies to address these issues in their teaching. This paper examines the nature of an interdisciplinary collaboration to develop multimedia resources for teaching clinical and ethical communication to IMGs. We describe the processes and dynamics of the collaboration, and outline the methodologies from applied linguistics, medical education, and health ethics that we drew upon. The multimedia consist of three video clips of challenging communication scenarios as well as experienced IMGs talking about communication and ethics. The multimedia are supported by teaching guidelines that address relevant disciplinary concerns of the three areas of collaboration. In the paper's discussion we point out the pre-conditions that facilitated the interdisciplinary collaboration. We propose that such collaborative approaches between the disciplines and participants can provide new perspectives to address the multifaceted challenges of clinical teaching and practice.

  17. A Strategic Model for the Business Communication Field Training Decision in the Commercial Enterprises

    NASA Astrophysics Data System (ADS)

    Ioannis, Seimenis; Damianos, Sakas P.; Nikolaos, Konstantopoulos

    2009-08-01

    This article examines the factors that affect the decision making of the training managers responsible in case of business communication field as they have emerged from the study of the decision that have taken place in the commercial sector in this specific Greek market. Previous researches have indicated the participation of a number of variables in this kind of decision. The aim of this article is to locate the main factors which determine, in the commercial sector the decision for the training of the employees in the field of business communication. On the basis of quality research, dynamic simulation model have been created for some of this main factors.

  18. Refereed Proceedings of the Annual Meeting of the Southwest Region of the Association for Business Communication (New Orleans, Louisiana, March 4-5, 1993).

    ERIC Educational Resources Information Center

    Clipson, Timothy W., Ed.; Bayless, Marsha L., Ed.

    Papers presented in the proceedings discuss: business communication skills; job searching; technology; effective oral communication skills; ethics; and innovative instruction in business communication classes. Papers are: "Communication Skills in Employment Ads of Major United States Newspapers" (M. Casady and F. S. Wayne); "A…

  19. Textbook to Reality: Using Corporate Earnings Reports as an Effective Teaching Tool for a Business Capstone Course

    ERIC Educational Resources Information Center

    Chowdhury, Manzoor E.

    2016-01-01

    Business curriculums in many universities now include a senior Capstone course that integrates topics or materials from all business areas. This capstone course is designed to teach the skills of strategic thinking and analysis rather than mere facts or concepts. With that goal in mind, the ideal course is structured in such a way so that students…

  20. Teaching communication and supporting autonomy with a team-based operative simulator.

    PubMed

    Cook, Mackenzie R; Deal, Shanley B; Scott, Jessica M; Moren, Alexis M; Kiraly, Laszlo N

    2016-09-01

    Changing residency structure emphasizes the need for formal instruction on team leadership and intraoperative teaching skills. A high fidelity, multi-learner surgical simulation may offer opportunities for senior learners (SLs) to learn these skills while teaching technical skills to junior learners (JLs). We designed and optimized a low-cost inguinal hernia model that paired JLs and SLs as an operative team. This was tested in 3 pilot simulations. Participants' feedback was analyzed using qualitative methods. JL feedback to SLs included the themes "guiding and instructing" and "allowing autonomy." Senior Learner feedback to JLs focused on "mechanics," "knowledge," and "perspective/flow." Both groups focused on "communication" and "professionalism." A multi-learner simulation can successfully meet the technical learning needs of JLs and the teaching and communication learning needs of SLs. This model of resident-driven simulation may illustrate future opportunities for operative simulation. Copyright © 2016 Elsevier Inc. All rights reserved.

  1. Using Computer-Mediated Communication (CMC) in Language Teaching

    ERIC Educational Resources Information Center

    Goertler, Senta

    2009-01-01

    This article discusses how new and familiar computer technology tools can be used in a communicative language classroom. It begins by outlining the benefits and challenges of using such technology for language teaching in general, and it describes some sample activities that the author has used. Readers are shown how to implement various computer…

  2. Evaluation of the Bangalore/Madras Communicational Teaching Project.

    ERIC Educational Resources Information Center

    Beretta, Alan; Davies, Alan

    The Bangalore Communicational Teaching Project (CTP) in India operates on the central tenet that in English instruction, form can be acquired through a focus on meaning alone, that a grammatical system can be assimilated unconsciously if the mind is engaged in trying to understand or convey meaning. Linguistic specification is not used in CTP, and…

  3. 18 CFR 284.12 - Standards for pipeline business operations and communications.

    Code of Federal Regulations, 2010 CFR

    2010-04-01

    ... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Standards for pipeline business operations and communications. 284.12 Section 284.12 Conservation of Power and Water Resources... access requirement; (B) Users must be able to search an entire document online for selected words, and...

  4. Digital Technology in Teaching International Business: Is a Tradeoff between Richness and Reach Required?

    ERIC Educational Resources Information Center

    Wymbs, Cliff; Kijne, Hugo

    2003-01-01

    This analysis extends the traditional marketing tradeoffs between richness (depth of knowledge) and reach (geographic area coverage) to the emerging technology-mediated education industry, and then specifically evaluates their effect on the teaching of international business. It asserts that interactive learning, particularly as it applies to team…

  5. Teaching and Assessing Doctor-Patient Communication Using Remote Standardized Patients and SKYPE: Feedback from Medical Residents

    ERIC Educational Resources Information Center

    Horber, Dot; Langenau, Erik E.; Kachur, Elizabeth

    2014-01-01

    Teaching and assessing doctor-patient communication has become a priority in medical education. This pilot study evaluated resident physicians' perceptions of teaching and assessing doctor-patient communication skills related to pain management using a web-based format. Fifty-nine resident physicians completed four doctor-patient clinical…

  6. An assessment of student satisfaction with peer teaching of clinical communication skills.

    PubMed

    Mills, Jonathan K A; Dalleywater, William J; Tischler, Victoria

    2014-10-13

    Peer teaching is now used in medical education with its value increasingly being recognised. It is not yet established whether students differ in their satisfaction with teaching by peer-teachers compared to those taught by academic or clinical staff. This study aimed to establish satisfaction with communication skills teaching between these three teaching groups. Students participated in a role-play practical facilitated either by clinicians, peer-teachers or non-clinical staff. A questionnaire was administered to first-year medical students after participating in a communication skills role-play session asking students to evaluate their satisfaction with the session. Data were analysed in SPSS 20. One hundred and ninety eight students out of 239 (83%) responded. Students were highly satisfied with the teaching session with no difference in satisfaction scores found between those sessions taught by peers, clinical and non-clinical staff members. 158 (80%) considered the session useful and 139 (69%) strongly agreed tutors facilitated their development. There was no significant difference in satisfaction scores based on tutor background. Satisfaction is as high when tutored by peer-teachers compared to clinicians or non-clinical staff. Constructive feedback is welcomed from a range of personnel. Final-year students could play an increasing role in the teaching of pre-clinical medical students.

  7. The effects of PECS teaching to Phase III on the communicative interactions between children with autism and their teachers.

    PubMed

    Carr, Deborah; Felce, Janet

    2007-04-01

    The study investigated the impact of mastery of the Picture Exchange Communication System (PECS) to Phase III, on the communications of children with autism. Children aged between 3 and 7 years, formed a PECS intervention group and a non-intervention control group. The intervention group received 15 h of PECS teaching over 5 weeks. Three 2-h classroom observations recorded communications between the children and their teachers. These occurred: 6 weeks before teaching; during the week immediately prior to teaching; during the week immediately following teaching. For the control group, two 2-h observations were separated by a 5-week interval without PECS teaching. Communicative initiations and dyadic interactions increased significantly between the children and teachers in the PECS group but not for the control group.

  8. Teaching communications skills to medical students: Introducing the fine art of medical practice.

    PubMed

    Choudhary, Anjali; Gupta, Vineeta

    2015-08-01

    Like many other people based professions, communications skills are essential to medical practice also. Traditional medical teaching in India does not address communication skills which are most essential in dealing with patients. Communication skills can be taught to medical students to increase clinical competence. To teach basic communication and counseling skills to fourth-year undergraduate students to increase their clinical competence. A total of 48, fourth-year MBBS students participated in the study. They were given training in basic communication and counseling skills and taught the patient interview technique according to Calgary-Cambridge guide format. Improvement in communication was assessed by change in pre- and post-training multiple choice questions, clinical patient examination, and Standardized Patient Satisfaction Questionnaire (SPSQ) scores. About 88% of the students in the sample were convinced of the importance of learning communication skills for effective practice. Almost 90% students were communicating better after training, as tested by improved SPSQ. As judged by Communication Skill Attitude Scale, student's positive attitude toward learning communication skill indicated that there is a necessity of communication skill training during undergraduate years. The ability to communicate effectively is a core competency for medical practitioners. Inculcating habits of good communications skill during formative years will help the medical students and future practitioners. Regular courses on effective communication should be included in the medical school curriculum.

  9. The Troublesome Triplets: Issues in Teaching Reliability, Validity and Generalisation to Business Students

    ERIC Educational Resources Information Center

    Quinton, Sarah; Smallbone, Teresa

    2005-01-01

    This discussion paper focuses on the problem of how to approach teaching abstract concepts to business and management students at both undergraduate and postgraduate level. Students are faced with the problem of how to identify and assess the rigour of what they read, how to generalise from the results of their research and how to judge the extent…

  10. Structured Communication: Effects on Teaching Efficacy of Student Teachers

    ERIC Educational Resources Information Center

    Edgar, Don W.; Roberts, T. Grady; Murphy, Tim H.

    2009-01-01

    Teaching efficacy beliefs of agricultural science student teachers during field experiences may affect the number of student teachers entering the profession. The purpose of this study was to examine the effects implementing structured communication between cooperating teachers and student teachers would have on student teachers' self-perceived…

  11. Teaching Presence and Communication Timeliness in Asynchronous Online Courses

    ERIC Educational Resources Information Center

    Skramstad, Erik; Schlosser, Charles; Orellana, Anymir

    2012-01-01

    This study examined student perceptions of teaching presence and communication timeliness in asynchronous online courses. Garrison, Anderson, and Archer's (2000) community of inquiry model provided the framework for the survey research methodology used. Participants were 59 student volunteers taking 1 or more asynchronous online graduate courses.…

  12. Classroom Communication and Teaching Effectiveness: The Foreign-Born Instructor.

    ERIC Educational Resources Information Center

    Neves, Joao S.; Sanyal, Rajib N.

    1991-01-01

    Results of a survey of 260 students to examine how they perceive foreign-born instructors (FBIs) revealed a marked preference for native-born instructors by respondents. Because the need to hire FBIs will continue, administrators must focus attention on improving the FBIs' communication and teaching skills. (JOW)

  13. Applying Legal Concepts to Business in a Legal and Ethical Environment of Business Course: The Build-a-Business Project

    ERIC Educational Resources Information Center

    Grelecki, Ryan C.; Willey, Susan L.

    2017-01-01

    One of the most significant hurdles to overcome in teaching law to business students is getting them to recognize and appreciate the real-world applicability of the law, a seemingly esoteric and irrelevant discipline. This hurdle is especially challenging when teaching Legal and Ethical Environment of Business (LEEB), a course that most business…

  14. Appraisal of Information and Communication Technology Courses in Business Education Programme of Universities in South East Nigeria

    ERIC Educational Resources Information Center

    Ile, Chika Madu; Ementa, Christiana Ngozi

    2016-01-01

    The trend of Information and Communication Technology (ICT) usage in the business world necessitates that business education students be fortified with ICT skills as to be relevant and highly valued in the job market. The purpose of the study was to examine the four-year standard academic degree programme in business education department of five…

  15. AN 8-WEEK SUMMER INSTITUTE TRAINING PROGRAM TO RETRAIN OFFICE EDUCATION TEACHERS FOR TEACHING BUSINESS ELECTRONIC DATA PROCESSING.

    ERIC Educational Resources Information Center

    CARTER, FOREST C.

    AN 8-WEEK SEMINAR WAS HELD TO RETRAIN TEACHERS WITH A MINIMUM OF 3-YEARS' EXPERIENCE IN BUSINESS OR OFFICE EDUCATION TO TEACH BUSINESS DATA PROCESSING AND PROGRAMING TECHNIQUES. THE OBJECTIVES WERE TO ASSIST IN THE KNOWLEDGE AND SKILL DEVELOPMENT NECESSARY FOR PREPARING COMPUTER PROGRAMERS AND APPLICATION ANALYSTS, AND TO DEVELOP COURSE MATERIAL,…

  16. Moving beyond Communicative Language Teaching: A Situated Pedagogy for Japanese EFL Classrooms

    ERIC Educational Resources Information Center

    Lochland, Paul W.

    2013-01-01

    This article questions the appropriateness of communicative language teaching (CLT) in classrooms teaching English as a foreign language (EFL) to Japanese students. The four main criticisms of CLT are the ambiguity of its description, the benefits of CLT for language learning, the amalgamation of CLT methods with local classroom practices, and the…

  17. Teaching communication skills: using action methods to enhance role-play in problem-based learning.

    PubMed

    Baile, Walter F; Blatner, Adam

    2014-08-01

    Role-play is a method of simulation used commonly to teach communication skills. Role-play methods can be enhanced by techniques that are not widely used in medical teaching, including warm-ups, role-creation, doubling, and role reversal. The purposes of these techniques are to prepare learners to take on the role of others in a role-play; to develop an insight into unspoken attitudes, thoughts, and feelings, which often determine the behavior of others; and to enhance communication skills through the participation of learners in enactments of communication challenges generated by them. In this article, we describe a hypothetical teaching session in which an instructor applies each of these techniques in teaching medical students how to break bad news using a method called SPIKES [Setting, Perception, Invitation, Knowledge, Emotions, Strategy, and Summary]. We illustrate how these techniques track contemporary adult learning theory through a learner-centered, case-based, experiential approach to selecting challenging scenarios in giving bad news, by attending to underlying emotion and by using reflection to anchor new learning.

  18. Social Media Use to Enhance Internal Communication: Course Design for Business Students

    ERIC Educational Resources Information Center

    Young, Amy M.; Hinesly, Mary D.

    2014-01-01

    Organizations are increasingly using social media to improve their internal communication. When successfully implemented, such initiatives can have a dramatic impact on internal efficiency, team collaboration, innovation, organizational alignment, and cultural transformation. This article describes a course offered by the Ross School of Business,…

  19. Coaching Teaching Assistants to Implement Naturalistic Behavioral Teaching Strategies to Enhance Social Communication Skills during Play in the Preschool Classroom

    ERIC Educational Resources Information Center

    Frantz, Rebecca Jane

    2017-01-01

    Naturalistic behavioral interventions increase the acquisition, generalization, and maintenance of child social communication skills among children with developmental delays (DD). Teaching Assistants (TAs) are ideal interventionists for delivering social communication interventions because of the significant amount of time they spend working…

  20. A Tool to Teach Communication Skills to Pharmacy Students

    PubMed Central

    2008-01-01

    Objective To develop a tool to teach pharmacy students assertive communication skills to use when talking with physicians over the telephone. Design As an assignment for their Communication Skills and Counseling course, students were asked to write a script involving a patient care issue or problem covering 3 different communication styles that could be used when contacting a prescriber by telephone: passive, aggressive, and assertive. Students worked in groups to write and act out the scripts for the class. Assessment Eight scripts were developed by students and rated by peers and faculty members. The script that received the highest ratings was used in the development of a multimedia educational CD. Conclusion The development of hypothetical scripts describing a drug therapy problem and illustrating the types of interactions between physicians and pharmacists while discussing the problem allowed pharmacy students to explore different communication techniques and improve their communication skills. PMID:18698394

  1. Business Process Elicitation, Modeling, and Reengineering: Teaching and Learning with Simulated Environments

    ERIC Educational Resources Information Center

    Jeyaraj, Anand

    2010-01-01

    The design of enterprise information systems requires students to master technical skills for elicitation, modeling, and reengineering business processes as well as soft skills for information gathering and communication. These tacit skills and behaviors cannot be effectively taught students but rather experienced and learned by students. This…

  2. Barriers to the Use of Information and Communication Technologies in Teaching and Learning Business Education

    ERIC Educational Resources Information Center

    Umoru, Titus A.

    2012-01-01

    Education is an instrument "per excellence" for national development. Business education is one of the programs run in about 117 universities in Nigeria. It was believed that business education has the capacity to bring about the required development since it is a course of instruction aimed at inculcating in the youth the skills,…

  3. Teaching Students the Persuasive Message through Small Group Activity

    ERIC Educational Resources Information Center

    Creelman, Valerie

    2008-01-01

    Teaching students to write persuasive messages is a critical feature of any undergraduate business communications course. For the persuasive writing module in the author's course, students write a persuasive message on the basis of the four-part indirect pattern often used for sales or fund-raising messages. The course text she uses identifies…

  4. The Impact of Hands-On Simulation Laboratories on Teaching of Wireless Communications

    ERIC Educational Resources Information Center

    Chou, Te-Shun; Vanderbye, Aaron

    2017-01-01

    Aim/Purpose: To prepare students with both theoretical knowledge and practical skills in the field of wireless communications. Background: Teaching wireless communications and networking is not an easy task because it involves broad subjects and abstract content. Methodology: A pedagogical method that combined lectures, labs, assignments, exams,…

  5. FDMA/TDM satellite communication systems for domestic/business services

    NASA Astrophysics Data System (ADS)

    Perrotta, G.; Losquadro, G.; Giubilei, R.

    A design concept is presented for a Ka-band satellite communication system for domestic business applications, based on FDMA uplinks and time-domain-multiplexed (TDM) downlinks. The single-hop modular-design regenerative/processing repeaters employed are capable of handling up to 16 2-Mb/s uplink carriers each. The internal (short-block) and external (Reed-Solomon) coding techniques, frequency relations and symbol synchronization, and optional mini-TDMA implementation are explained, and the results of numerical simulations of subcomponent performance are presented graphically.

  6. TV Commercials as Authentic Materials to Teach Communication, Culture and Critical Thinking

    ERIC Educational Resources Information Center

    Erkaya, Odilea Rocha

    2005-01-01

    This article discusses the importance of using authentic materials to teach foreign students to communicate in English in a natural way, teach them about the target culture, and help them to engage in critical thinking. Since authentic materials have been defined in various ways, this researcher has chosen for this article two definitions which…

  7. Teaching the History of Technical Communication: A Lesson with Franklin and Hoover

    ERIC Educational Resources Information Center

    Todd, Jeff

    2003-01-01

    The first part of this article shows that research in the history of technical communication has increased in quantity and sophistication over the last 20 years. Scholarship that describes how to teach with that information, however, has not followed, even though teaching the history of the field is a need recognized by several scholars. The…

  8. Reflecting on Western TESOL Training and Communicative Language Teaching: Bangladeshi Teachers' Voices

    ERIC Educational Resources Information Center

    Chowdhury, Raqib; Ha, Phan Le

    2008-01-01

    The increasing demand for competent users of English in the era of globalisation has had a significant impact on English Language Teaching (ELT) in Bangladesh. Among a number of changes to improve the quality of ELT, teachers of English have been encouraged, even required, to adopt a communicative language teaching (CLT) approach. To facilitate…

  9. Emotional Intelligence: Pedagogical Considerations for Skills-Based Learning in Business Communication Courses

    ERIC Educational Resources Information Center

    Sigmar, Lucia; Hynes, Geraldine E.; Cooper, Tab

    2010-01-01

    This study investigates the effect of Emotional Intelligence (EQ) training on student satisfaction with the collaborative writing process and product. Business communication students at an AACSB-accredited state university worked collaboratively on writing assignments in pre-and post-EQ-training sessions. Pre-and post-training surveys measured…

  10. Informing web-based communication curricula in veterinary education: a systematic review of web-based methods used for teaching and assessing clinical communication in medical education.

    PubMed

    Artemiou, Elpida; Adams, Cindy L; Toews, Lorraine; Violato, Claudio; Coe, Jason B

    2014-01-01

    We determined the Web-based configurations that are applied to teach medical and veterinary communication skills, evaluated their effectiveness, and suggested future educational directions for Web-based communication teaching in veterinary education. We performed a systematic search of CAB Abstracts, MEDLINE, Scopus, and ERIC limited to articles published in English between 2000 and 2012. The review focused on medical or veterinary undergraduate to clinical- or residency-level students. We selected studies for which the study population was randomized to the Web-based learning (WBL) intervention with a post-test comparison with another WBL or non-WBL method and that reported at least one empirical outcome. Two independent reviewers completed relevancy screening, data extraction, and synthesis of results using Kirkpatrick and Kirkpatrick's framework. The search retrieved 1,583 articles, and 10 met the final inclusion criteria. We identified no published articles on Web based communication platforms in veterinary medicine; however, publications summarized from human medicine demonstrated that WBL provides a potentially reliable and valid approach for teaching and assessing communication skills. Student feedback on the use of virtual patients for teaching clinical communication skills has been positive,though evidence has suggested that practice with virtual patients prompted lower relation-building responses.Empirical outcomes indicate that WBL is a viable method for expanding the approach to teaching history taking and possibly to additional tasks of the veterinary medical interview.

  11. Personal, Reflective Writing: A Pedagogical Strategy for Teaching Business Students to Write

    ERIC Educational Resources Information Center

    Lawrence, Holly

    2013-01-01

    The use of personal, reflective writing exercises is well documented in the disciplines of composition and management, and each discipline has been highly influential in establishing pedagogical practices in the business communication classroom. However, we see little evidence of the pedagogical practice, the use of personal reflective writing…

  12. The Case Study Approach to Teaching Languages for Business: Problems and Benefits.

    ERIC Educational Resources Information Center

    Grosse, Christine Uber

    Business case studies, descriptions of management problems or decisions that require students to analyze and decide on an appropriate course of action, are suitable for classroom study of commercial language because the technique emphasizes situational analysis and communicative activities such as role playing. The principles underlying the case…

  13. "Outsourced": Using a Comedy Film to Teach Intercultural Communication

    ERIC Educational Resources Information Center

    Briam, Carol

    2010-01-01

    Given that feature films can enhance the teaching of intercultural communication, this article describes in detail how the 2006 comedy film, "Outsourced," can be integrated into a course. The article relates the film to four different functions of film and shows how "Outsourced" can help create an intercultural experience for…

  14. New Bottles, Old Wine: Communicative Language Teaching in China.

    ERIC Educational Resources Information Center

    Hui, Leng

    1997-01-01

    As the largest English-learning population in the world, China is deeply involved in communicative language teaching (CLT). Because of economic, administrative, cultural, and population constraints, and the academic abilities of classroom teachers, China has to work to Adapt CLT to local conditions. This situation must be overcome or traditional,…

  15. An Effective Role of E-Learning Technology for English Language Teaching by Using Meta Communication Actors

    ERIC Educational Resources Information Center

    Istifci, Ilknur; Lomidazde, Tamar; Demiray, Ugur

    2011-01-01

    Meta communication plays a key role in foreign language learning and teaching. Broadly speaking, meta communication is communication about communication. Meta communication is something that goes beyond communication and all language learners and teachers should be familiar with its existence. It should be stressed that meta communication which…

  16. Teaching Pragmatics in the Foreign Language Classroom: Grammar as a Communicative Resource

    ERIC Educational Resources Information Center

    Felix-Brasdefer, J. Cesar; Cohen, Andrew D.

    2012-01-01

    This article focuses on the teaching of pragmatics in the Spanish as a Foreign Language classroom and examines the role of grammar as a communicative resource. It also aims to highlight the importance of teaching pragmatics from beginning levels of language instruction, with the spotlight on speech acts at the discourse level. After the concept of…

  17. Teaching the "Soft Skills": A Professional Development Curriculum to Enhance the Employability Skills of Business Graduates

    ERIC Educational Resources Information Center

    Winstead, Ann S.; Adams, Barbara L.; Sillah, Marion Rogers

    2009-01-01

    Today's business climate requires that management recruits not only know the technical aspects of their jobs, but also possess communication, teambuilding and leadership skills. Most business school curricula, however, focus only on technical skills, and do not address the "soft skills" in a formal setting or on a consistent basis. As…

  18. Teaching Job Interviewing Skills with the Help of Television Shows

    ERIC Educational Resources Information Center

    Bloch, Janel

    2011-01-01

    Because of its potential for humor and drama, job interviewing is frequently portrayed on television. This article discusses how scenes from popular television series such as "Everybody Loves Raymond," "Friends," and "The Mary Tyler Moore Show" can be used to teach effective job interview skills in business communication courses. Television…

  19. Business Speech, Language Arts, Business English: 5128.21.

    ERIC Educational Resources Information Center

    Dade County Public Schools, Miami, FL.

    Developed as part of a high school quinmester unit on business speech, this guide provides the teacher with teaching strategies for a course designed to help people in the business world. The course covers the preparation and delivery of a speech and other business situations which require skill in speaking (sales techniques, committee and group…

  20. Innovative approach to teaching communication skills to nursing students.

    PubMed

    Zavertnik, Jean Ellen; Huff, Tanya A; Munro, Cindy L

    2010-02-01

    This study assessed the effectiveness of a learner-centered simulation intervention designed to improve the communication skills of preprofessional sophomore nursing students. An innovative teaching strategy in which communication skills are taught to nursing students by using trained actors who served as standardized family members in a clinical learning laboratory setting was evaluated using a two-group posttest design. In addition to current standard education, the intervention group received a formal training session presenting a framework for communication and a 60-minute practice session with the standardized family members. Four domains of communication-introduction, gathering of information, imparting information, and clarifying goals and expectations-were evaluated in the control and intervention groups in individual testing sessions with a standardized family member. The intervention group performed better than the control group in all four tested domains related to communication skills, and the difference was statistically significant in the domain of gathering information (p = 0.0257). Copyright 2010, SLACK Incorporated.

  1. Major Difference: An Examination of Student Writing Performance by Major and Its Implications for Business Communication

    ERIC Educational Resources Information Center

    Sigmar, Lucia S.; Hynes, Geraldine E.

    2012-01-01

    This study analyzes the writing performance levels of 352 students to determine the extent to which business students are achieving written communication competency and whether differences exist among the business majors. Although most students met or exceeded expectations in format and content on a common writing task, students were weakest in…

  2. Developing the International Business Curriculum: Results and Implications of a Delphi Study on the Futures of Teaching and Learning in International Business

    ERIC Educational Resources Information Center

    Zettinig, Peter; Vincze, Zsuzsanna

    2008-01-01

    This article presents the results of a Delphi study concerning the futures of teaching and learning in International Business (IB), a topic that has been receiving a lot of discussion during recent years. Based on our findings we identify two dimensions which may be at the core and instrumental for developing the value proposition of IB. The first…

  3. The effect of non traditional teaching methods in entrepreneurship education on students entrepreneurial interest and business startups: A data article.

    PubMed

    Olokundun, Maxwell; Moses, Chinonye Love; Iyiola, Oluwole; Ibidunni, Stephen; Ogbari, Mercy; Peter, Fred; Borishade, Taiye

    2018-08-01

    Traditional methods of teaching entrepreneurship in universities involves more theoretical approaches which are less effective in motivating considerations for an entrepreneurship career. This owes to the fact that such techniques essentially make students develop a dormant attitude rather than active participation. Expert views suggest that experiential entrepreneurship teaching methods in universities which involve practical activities and active participation can be considered salient to students' development of entrepreneurial interest an business startup potentials. This present study presents data on the extent to which experiential teaching methods in entrepreneurship adopted by Nigerian universities stimulate students' entrepreneurial interest and business startups. Data have been gathered following a descriptive cross-sectional quantitative survey conducted among university students ( N = 600) of four selected institutions in Nigeria offering a degree programme in entrepreneurship. Hierarchical Multiple Regression Analysis was used in confirming the hypothesis proposed in the study using the Statistical Package for Social Sciences (SPSS) version 22.The findings from the analysis showed that the adoption of experiential practical activities considered as best practices in entrepreneurship teaching in Nigerian universities can stimulate students' interest and drive for engaging in business start-up activities even as undergraduates. The field data set is made extensively available to allow for critical investigation.

  4. Business Mathematics for Business Education Departments in Pennsylvania's Public Schools.

    ERIC Educational Resources Information Center

    Parfet, James A.

    This document is meant to be used as a teaching aid to help business teachers in Pennsylvania high schools prepare pupils to assume positions in business offices. Methods are suggested by which business mathematics may be presented to develop the greatest level of pupil achievement. The chapters outline business mathematics in the high school…

  5. Nonverbal Communication: Increasing Awareness in the General Music Classroom

    ERIC Educational Resources Information Center

    Battersby, Sharyn L.

    2009-01-01

    Busy music teachers try to strike a balance between everything that they want to accomplish in a lesson and the constraints of their own teaching circumstances. What is sometimes overlooked in their efforts to fulfill their expectations is how their students really see them and what they are communicating to them with their bodies. Nonverbal…

  6. A demand assignment control in international business satellite communications network

    NASA Astrophysics Data System (ADS)

    Nohara, Mitsuo; Takeuchi, Yoshio; Takahata, Fumio; Hirata, Yasuo

    An experimental system is being developed for use in an international business satellite (IBS) communications network based on demand-assignment (DA) and TDMA techniques. This paper discusses its system design, in particular from the viewpoints of a network configuration, a DA control, and a satellite channel-assignment algorithm. A satellite channel configuration is also presented along with a tradeoff study on transmission rate, HPA output power, satellite resource efficiency, service quality, and so on.

  7. Effect of Using Facebook to Assist English for Business Communication Course Instruction

    ERIC Educational Resources Information Center

    Shih, Ru-Chu

    2013-01-01

    This paper aimed to explore the effect of incorporating blended learning with Facebook and peer assessment for English for Business Communication course for college students. A total of 111 students from a public technological university participated in this study. The participants were divided into three Facebook site groups. A mixed method…

  8. Designing a Problem-Based Learning Environment for ESL Students in Business Communication.

    ERIC Educational Resources Information Center

    Allen, Roberta; Rooney, Pam

    1998-01-01

    Describes a problem-based course structure (that focuses on problem solving, critical thinking, and team skills) for an upper-level business writing course that allows both English-as-a-Second-Language (ESL) and Native English-speaking students the opportunity to improve communication abilities in cross-cultural work groups. Discusses cooperative…

  9. Good and Caring Teaching Behaviours as Perceived by Business Education Students in Tertiary Institutions in the North Eastern Nigeria

    ERIC Educational Resources Information Center

    Udo, Magnus P.; Samson, Agatha; Baraya, Abdulmutallib Umar

    2016-01-01

    This study investigated good and caring teaching behaviours as perceived by Business Education students in Tertiary Institutions in the North Eastern Nigeria. The latter needed good and caring teaching behaviours to reform the education sector that had been devastated by Boko Haram insurgency. The design of the study was survey. The research…

  10. Open Source ERP Applications: A Reality Check for Their Possible Adoption and Use in Teaching Business Process Integration

    ERIC Educational Resources Information Center

    Huynh, Minh; Pinto, Ivan

    2010-01-01

    For years, there has been a need for teaching students about business process integration. The use of ERP systems has been proposed as a mechanism to meet this need. Yet, in the midst of a recent economic crisis, it is difficult to find funding for the acquisition and implementation of an ERP system for teaching purpose. While it is recognized…

  11. College Communicative Teaching and E-Learning: A Training Scheme

    ERIC Educational Resources Information Center

    Ong, Charito G.

    2017-01-01

    This study sought to design and try out a training scheme for college teachers on e-learning use as a classroom strategy in a communicative teaching mode. Based on needs analysis the teachers of English were reoriented so that they became equipped with the rationale, strategies and assessment techniques of e-learning alongside communicative…

  12. The International Context of Teacher Preparation: Rejoinder to "Isn't It Time We Did Something about the Lack of Teaching Preparation in Business Doctoral Programs?"

    ERIC Educational Resources Information Center

    Gibbs, Graham

    2016-01-01

    This paper, a rejoinder to "Isn't It Time We Did Something about the Lack of Teaching Preparation in Business Doctoral Programs?" by Marx et al., suggests glancing at practices outside the United States to get some perspective on the nature of the problem of why so little emphasis is placed on teaching preparation in business doctoral…

  13. English Business Communication Needs of Mexican Executives in a Distance-Learning Class

    ERIC Educational Resources Information Center

    Grosse, Christine Uber

    2004-01-01

    Many firms within and outside the United States operate in multilingual environments that require executives to do business in English as well as in other languages. Executives for whom English is a second language often face special challenges communicating in such settings. This study examines how 115 executives in a distance-learning business…

  14. An Investigation of the Communicative Approach Teaching in Primary English Textbooks in Hong Kong and Malaysia: A Search into Communicative Language Teaching (CLT) Textbooks, and How CLT Is Applied in Textbooks

    ERIC Educational Resources Information Center

    Ko, Charles

    2014-01-01

    In the present research, it will be shown how grammar activities in textbooks still retain the structural method of teaching grammar. The results found by previous scholars' research will be covered, and illustrated by excerpts of textbooks, including comparison of Hong Kong and Malaysian textbooks. Communicative Language Teaching (CLT)…

  15. Benefits of Teaching Medical Students How to Communicate with Patients Having Serious Illness

    PubMed Central

    Ellman, Matthew S.; Fortin, Auguste H.

    2012-01-01

    Innovative approaches are needed to teach medical students effective and compassionate communication with seriously ill patients. We describe two such educational experiences in the Yale Medical School curriculum for third-year medical students: 1) Communicating Difficult News Workshop and 2) Ward-Based End-of-Life Care Assignment. These two programs address educational needs to teach important clinical communication and assessment skills to medical students that previously were not consistently or explicitly addressed in the curriculum. The two learning programs share a number of educational approaches driven by the learning objectives, the students’ development, and clinical realities. Common educational features include: experiential learning, the Biopsychosocial Model, patient-centered communication, integration into clinical clerkships, structured skill-based learning, self-reflection, and self-care. These shared features ― as well as some differences ― are explored in this paper in order to illustrate key issues in designing and implementing medical student education in these areas. PMID:22737055

  16. Southeast Regional Conference of the Association for Business Communication Proceedings. (Tampa, Florida, February 25-27, 1988).

    ERIC Educational Resources Information Center

    Peeples, Binford H., Ed.; Morse, Glynna E., Ed.

    These proceedings contain the following papers: "Corporate Conduct: The Importance of Proper Etiquette and Communication" (Glenna A. Dod and Susan L. Fay); "Establishing a System for Technical Editing" (Marlene A. Hobel and Kathy L. Urbach); "Office Technology in Business Communication Textbooks: Current Status, Future Recommendations" (Richard M.…

  17. Meeting Contemporary Statistical Needs of Instructional Communication Research: Modeling Teaching and Learning as a Conditional Process. Forum: The Future of Instructional Communication

    ERIC Educational Resources Information Center

    Goodboy, Alan K.

    2017-01-01

    For decades, instructional communication scholars have relied predominantly on cross-sectional survey methods to generate empirical associations between effective teaching and student learning. These studies typically correlate students' perceptions of their instructor's teaching behaviors with subjective self-report assessments of their own…

  18. Communication.

    ERIC Educational Resources Information Center

    Strauss, Andre

    The following essays on communication are presented: communication as a condition of survival, communication for special purposes, the means of transmission of communication, communication within social and economic structures, the teaching of communication through the press, the teaching of modern languages, communication as a point of departure,…

  19. Case Study of K-12 Public School Superintendents Having Business Background and No Teaching Experience

    ERIC Educational Resources Information Center

    Novak, James

    2012-01-01

    The purpose of this study was to describe the experiences of superintendents with business backgrounds and who lack teaching experience. There is a shortage of qualified superintendent candidates in K-12 school districts. As a result, some school boards are hiring nontraditional superintendents. This qualitative case study is important because it…

  20. Building a Market Simulation to Teach Business Process Analysis: Effects of Realism on Engaged Learning

    ERIC Educational Resources Information Center

    Peng, Jacob; Abdullah, Ira

    2018-01-01

    The emphases of student involvement and meaningful engagement in the learner-centered education model have created a new paradigm in an effort to generate a more engaging learning environment. This study examines the success of using different simulation platforms in creating a market simulation to teach business processes in the accounting…

  1. Factors Affecting the Implementation of Communicative Language Teaching in Taiwanese College English Classes

    ERIC Educational Resources Information Center

    Chang, Ming; Goswami, Jaya S.

    2011-01-01

    Foreign language teaching in many Asian-Pacific countries in recent decades has shifted toward communicative-focused instruction. However, researchers have reported a gap between policy and practice. To incorporate teachers' voices in adopting the communicative approach in the curriculum, this study explores factors that promote or hinder EFL…

  2. Learning by Doing: Teaching Decision Making through Building a Code of Ethics.

    ERIC Educational Resources Information Center

    Hawthorne, Mark D.

    2001-01-01

    Notes that applying abstract ethical principles to the practical business of building a code of applied ethics for a technical communication department teaches students that they share certain unarticulated or unconscious values that they can translate into ethical principles. Suggests that combining abstract theory with practical policy writing…

  3. Business as Usual: Business Students' Conceptions of Ethics

    ERIC Educational Resources Information Center

    Reid, Anna; Taylor, Paul; Petocz, Peter

    2011-01-01

    There is continuing debate about how best to teach ethics to students in business, that is, how best to help them to develop the ethical aspects of their future profession. This debate has covered whether to teach ethics, what to teach and whether it has any effect on students' views or future behaviour. For the most part, the views of the…

  4. Integrating International Business Law Concepts into a High School Business Law Course.

    ERIC Educational Resources Information Center

    Golden, Cathleen J.; McDonald, Michael L.

    1998-01-01

    Outlines international business content for a high school business law curriculum: history of international business law, World Trade Organization, international disputes, contracts and sales, financing/banking, currency, taxation, intellectual property, transportation, and multinational corporations. Considers whether to teach international…

  5. An Analysis of Business Professors' and Their Students' Perceptions of Excellence in Teaching at a Business School-Empirical Evidence from New England

    ERIC Educational Resources Information Center

    Anim, Stephen Kwasi

    2017-01-01

    This qualitative study used evidence gleaned from business professors and their students and compared it with the Measure of Effective Teaching model (MET, 2013). The research is based on a qualitative research design with the aim of collecting data from multiple sources such as interviews, focus group, document analysis and observation to develop…

  6. Core Skills for Effective Science Communication: A Teaching Resource for Undergraduate Science Education

    ERIC Educational Resources Information Center

    Mercer-Mapstone, Lucy; Kuchel, Louise

    2017-01-01

    Science communication is a diverse and transdisciplinary field and is taught most effectively when the skills involved are tailored to specific educational contexts. Few academic resources exist to guide the teaching of communication with non-scientific audiences for an undergraduate science context. This mixed methods study aimed to explore what…

  7. Does the inclusion of 'professional development' teaching improve medical students' communication skills?

    PubMed

    Joekes, Katherine; Noble, Lorraine M; Kubacki, Angela M; Potts, Henry W W; Lloyd, Margaret

    2011-06-27

    This study investigated whether the introduction of professional development teaching in the first two years of a medical course improved students' observed communication skills with simulated patients. Students' observed communication skills were related to patient-centred attitudes, confidence in communicating with patients and performance in later clinical examinations. Eighty-two medical students from two consecutive cohorts at a UK medical school completed two videoed consultations with a simulated patient: one at the beginning of year 1 and one at the end of year 2. Group 1 (n = 35) received a traditional pre-clinical curriculum. Group 2 (n = 47) received a curriculum that included communication skills training integrated into a 'professional development' vertical module. Videoed consultations were rated using the Evans Interview Rating Scale by communication skills tutors. A subset of 27% were double-coded. Inter-rater reliability is reported. Students who had received the professional development teaching achieved higher ratings for use of silence, not interrupting the patient, and keeping the discussion relevant compared to students receiving the traditional curriculum. Patient-centred attitudes were not related to observed communication. Students who were less nervous and felt they knew how to listen were rated as better communicators. Students receiving the traditional curriculum and who had been rated as better communicators when they entered medical school performed less well in the final year clinical examination. Students receiving the professional development training showed significant improvements in certain communication skills, but students in both cohorts improved over time. The lack of a relationship between observed communication skills and patient-centred attitudes may be a reflection of students' inexperience in working with patients, resulting in 'patient-centredness' being an abstract concept. Students in the early years of their medical

  8. Does the inclusion of 'professional development' teaching improve medical students' communication skills?

    PubMed Central

    2011-01-01

    Background This study investigated whether the introduction of professional development teaching in the first two years of a medical course improved students' observed communication skills with simulated patients. Students' observed communication skills were related to patient-centred attitudes, confidence in communicating with patients and performance in later clinical examinations. Methods Eighty-two medical students from two consecutive cohorts at a UK medical school completed two videoed consultations with a simulated patient: one at the beginning of year 1 and one at the end of year 2. Group 1 (n = 35) received a traditional pre-clinical curriculum. Group 2 (n = 47) received a curriculum that included communication skills training integrated into a 'professional development' vertical module. Videoed consultations were rated using the Evans Interview Rating Scale by communication skills tutors. A subset of 27% were double-coded. Inter-rater reliability is reported. Results Students who had received the professional development teaching achieved higher ratings for use of silence, not interrupting the patient, and keeping the discussion relevant compared to students receiving the traditional curriculum. Patient-centred attitudes were not related to observed communication. Students who were less nervous and felt they knew how to listen were rated as better communicators. Students receiving the traditional curriculum and who had been rated as better communicators when they entered medical school performed less well in the final year clinical examination. Conclusions Students receiving the professional development training showed significant improvements in certain communication skills, but students in both cohorts improved over time. The lack of a relationship between observed communication skills and patient-centred attitudes may be a reflection of students' inexperience in working with patients, resulting in 'patient-centredness' being an abstract concept

  9. Teaching business ethics to professional engineers.

    PubMed

    Sauser, William I

    2004-04-01

    Without question "business ethics" is one of the hot topics of the day. Over the past months we have seen business after business charged with improper practices that violate commonly-accepted ethical norms. This has led to a loss of confidence in corporate management, and has had severe economic consequences. From many quarters business educators have heard the call to put more emphasis on ethical practices in their business courses and curricula. Engineering educators are also heeding this call, since the practice of engineering usually involves working for (or leading) a business and/or engaging in business transactions. In the summer of 2002, Auburn University's Engineering Professional Development program made the decision to produce--based on the author's Executive MBA course in Business Ethics--a distance-delivered continuing education program for professional engineers and surveyors. Participants across the USA now may use the course to satisfy continuing education requirements with respect to professional licensing and certification. This paper outlines the purpose and content of the course and describes its production, distribution, application, and evaluation.

  10. The Use of Information and Communication Technology (ICT) in Teaching ESL Writing Skills

    ERIC Educational Resources Information Center

    Yunus, Melor Md; Nordin, Norazah; Salehi, Hadi; Embi, Mohamed Amin; Salehi, Zeinab

    2013-01-01

    Despite the existence of many studies showing positive effects of using Information and Communication Technology (ICT) in the teaching and learning process in general, the use of ICT in teaching writing skills in English as a Second Language (ESL) classrooms is still not very encouraging. This study attempts to seek findings on the use of ICT in…

  11. Teaching communication skills to hospice teams: comparing the effectiveness of a communication skills laboratory with in-person, second life, and phone role-playing.

    PubMed

    Hamilton, Gillian; Ortega, Rosio; Hochstetler, Vicki; Pierson, Kristen; Lin, Peiyi; Lowes, Susan

    2014-09-01

    Communication skills are critical in hospice care but challenging to teach. Therefore, a hospice agency developed a communication skills laboratory for nurses and social workers. Learners role-played 3 common hospice scenarios. The role-play modalities were in-person, Second Life, and telephone. Learners were scored on 4 communication aspects. Learners in all modalities rated the laboratory as very effective. However, learners in the Second Life and phone modality showed greater improvements from scene 1 to 3 than those in the in-person modality. There were no significant differences in improvement between the Second Life and phone modalities. Results support the effectiveness of this communication skills laboratory while using different teaching modalities and show phone and Second Life role-plays were more effective than an in-person role-play. © The Author(s) 2013.

  12. Corporate Responsibility to Respect Human Rights and Business Schools' Responsibility to Teach It: Incorporating Human Rights into the Sustainability Agenda

    ERIC Educational Resources Information Center

    McPhail, Ken

    2013-01-01

    The Preamble to the Universal Declaration on Human Rights (UNDHR) calls on every organ of society to teach and educate for the promotion of the rights it contains. However, few if any business schools have any systematic or critical human rights content in their accounting and business curricula. This oversight is increasingly problematic as…

  13. Experiential Approach to Teaching and Learning at Suffolk University's College of Business Administration and Its Relationship to Selected Learning Theories.

    ERIC Educational Resources Information Center

    Sutherland, Lee William

    The use of an experiential approach to teaching and learning by an urban business college is examined. Two texts, one in personnel and the other in small business management, were used as typical models. The relationship of the experiential approach and selected learning theories (Skinner, Gestalt, Rogers, and Knowles) was also analyzed. It is…

  14. Business as a Vocation: Catholic Social Teaching and Business Education

    ERIC Educational Resources Information Center

    Turkson, Peter K. A.

    2012-01-01

    Building on "Vocation of the Business Leader," the recently released document from the Pontifical Council for Justice and Peace, along with input from Catholic business and educational leaders from around the world, this essay examines five pillars on which a Catholic business school should build its mission: foundations; the purpose of…

  15. Teaching Students How to Integrate and Assess Social Networking Tools in Marketing Communications

    ERIC Educational Resources Information Center

    Schlee, Regina Pefanis; Harich, Katrin R.

    2013-01-01

    This research is based on two studies that focus on teaching students how to integrate and assess social networking tools in marketing communications. Study 1 examines how students in marketing classes utilize social networking tools and explores their attitudes regarding the use of such tools for marketing communications. Study 2 focuses on an…

  16. Information Data Security Specialists' and Business Leaders' Experiences Regarding Communication Challenges

    ERIC Educational Resources Information Center

    Lopez, Robert H.

    2012-01-01

    The problem addressed was the need to maintain data security in the field of information technology. Specifically, the breakdown of communication between business leaders and data security specialists create risks to data security. The purpose of this qualitative phenomenological study was to determine which factors would improve communication…

  17. Teaching Business Ethics through Literature.

    ERIC Educational Resources Information Center

    Shepard, Jon M.; Goldsby, Michael G.; Gerde, Virginia W.

    1997-01-01

    Business students need a vocabulary of ethics consistent with the ideology of capitalism. An approach using business-related classic literature (such as "Babbitt") is a way to develop vocabulary and explore ethical issues. (SK)

  18. Involving Parents in Teaching Social Communication Skills to Young Children

    ERIC Educational Resources Information Center

    Weiss, Amy L.; Theadore, Geraldine

    2011-01-01

    This article focuses on why and how speech-language pathologists and other professionals can encourage the involvement of parents in teaching social communication skills to their young children. Four main topics are explored: (1) the evidence that many of the children with special needs served by speech-language pathologists and other…

  19. Case-Based Learning and Reticence in a Bilingual Context: Perceptions of Business Students in Hong Kong.

    ERIC Educational Resources Information Center

    Jackson, Jane

    2003-01-01

    Reports on one phase of a 3-year investigation of case-based learning and teaching that was carried out in a Hong Kong university. Findings provided direction for an English for specific purposes business communications course and highlighted the need for culture and context-specific preparation for case leaders and students. (Author/VWL)

  20. Communications satellite business ventures - Measuring the impact of technology programmes and related policies

    NASA Technical Reports Server (NTRS)

    Greenberg, J. S.

    1986-01-01

    An economic evaluation and planning procedure which assesses the effects of various policies on fixed satellite business ventures is described. The procedure is based on a stochastic financial simulation model, the Domsat II, which evaluates spacecraft reliability, market performance, and cost uncertainties. The application of the Domsat II model to the assessment of NASA's ion thrusters for on-orbit propulsion and GaAs solar cell technology is discussed. The effects of insurance rates and the self-insurance option on the financial performance of communication satellite business ventures are investigated. The selection of a transportation system for placing the satellites into GEO is analyzed.

  1. Teaching Basic Business: An Entrepreneurial Perspective.

    ERIC Educational Resources Information Center

    Smith, Marsha O.

    2003-01-01

    Suggests that by incorporating entrepreneurship into the basic business curriculum now, business educators will better prepare students for a changing environment. Offers the business plan as a tool for integrating entrepreneurship into the curriculum. (SK)

  2. The Teaching of Grammar: The Relationship of Structure to Communication. ACTFL Master Lecture Series.

    ERIC Educational Resources Information Center

    Higgs, Theodore V.

    Teaching grammar for its own sake is largely counterproductive when the goal of instruction is to have students communicate spontaneously, fluently, and accurately in the target language. The ideal foreign language program is one providing the best possible environment for language acquisition to take place. Explicit teaching about the language…

  3. New Dimensions in the Teaching of Oral Communication. Anthology #47

    ERIC Educational Resources Information Center

    Foley, J. A., Ed.

    2005-01-01

    This book contains a collection of papers presented at the SEAMEO RELC International Seminar, held April 18-20, 2005. The sixteen papers contained in this volume deal with various aspects of the field of learning and teaching oral communications skills. These include the theoretical background, practical applications and the assessment of oral…

  4. Communication Skills for Women in the World of Corporate Business: Getting It Right and Moving Up!

    ERIC Educational Resources Information Center

    Berry, Priscilla

    2010-01-01

    This article explores, in general, three areas for leadership communication that women in business need to master. Indeed, there are more than three, but the focus here is on: the need to master the art of successfully confronting the problem when it appears, the process of leading a team, the special requirements of communicating with men. An…

  5. Research Studies in Business Education Completed in 1972

    ERIC Educational Resources Information Center

    Byrnside, O. J., Jr.

    1973-01-01

    Research studies are classified as economic, business education survey, curriculum, evaluation, teaching methods, guidance, teaching materials, teacher preparation, tests, and history of business education. (MU)

  6. The Treasures of Plato's "Phaedrus": A Creative Interpretation for Teaching and Learning in Modern Day.

    ERIC Educational Resources Information Center

    Brandenburg, Maryanne

    This paper reflects upon Plato's "Phaedrus" from a background in education and experience teaching written business communications. The interpretation and development presented are guided by the Platonic method of collection and division, which is introduced in "Phaedrus." The paper begins with an evaluative overview, followed…

  7. Now See Hear! Applying Communications to Teaching. Profiles in Practical Education No. 9.

    ERIC Educational Resources Information Center

    Abbey, David S.

    This is a study which presents analysis and discussion of many of the facets of communication. The study is directed towards people who have been or will be in a teaching/learning situation, in or outside of the classroom. There are chapters on a basic model of communication, message systems (these include discussions of feedback, meaning, time…

  8. Business Management Course Guide.

    ERIC Educational Resources Information Center

    North Carolina State Dept. of Public Instruction, Raleigh. Div. of Vocational Education.

    This course guide is designed for teaching about the U.S. business system. Students are introduced to management functions and the background knowledge/skills necessary to be a successful manager. The guide contains 10 competency goals: (1) nature of U.S. business; (2) environment of business; (3) types of business ownership; (4) management…

  9. Rethinking Communicative Language Teaching: A Focus on Access to Fluency

    ERIC Educational Resources Information Center

    Gatbonton, Elizabeth; Segalowitz, Norman

    2005-01-01

    Although most teachers claim to practise communicative language teaching (CLT), many do not genuinely do so. In this paper, we examine some of the reasons for teachers' resistance to CLT use. We provide a theoretical analysis that focuses on one of the greatest challenges facing CLT methodology-how to promote automatic fluency within this…

  10. The Status of the Business Communication Course at U.S. Colleges and Universities

    ERIC Educational Resources Information Center

    Russ, Travis L.

    2009-01-01

    This study examines the current status of the introductory business communication course at colleges and universities across the United States. Using data collected during the spring of 2008 from a national sample of 505 instructors, this study reveals a number of pedagogical and programmatic insights about (1) major course sponsors; (2) academic…

  11. Business Etiquette (My Favorite Assignment).

    ERIC Educational Resources Information Center

    Forbes, Cassie

    1990-01-01

    Describes an assignment for a business communication course in which students give an oral presentation on some aspect of business manners and etiquette, thus increasing their awareness of the impact of social graces on communication in the business setting. (SR)

  12. Global Partnerships in Business Communication: An Institutional Collaboration between the United States and Cuba

    ERIC Educational Resources Information Center

    Sapp, David Alan

    2004-01-01

    Many U.S. universities are developing interinstitutional partnerships in global business communication. Benefits include preparing students for the workplace by immersing them in intercultural projects and increasing the complexity of their understanding of the global economy. Challenges can range from technological constraints and scarce…

  13. Digitally Included: Business-Community Partnerships To Promote the Use of Information and Communication Technologies.

    ERIC Educational Resources Information Center

    2003

    This publication describes efforts in the United Kingdom (UK) to develop mutually beneficial, collaborative partnerships between businesses and communities that promote digital inclusion (access to information and communication technologies). Case studies of different kinds of relationships are listed, including UK online centers, schools, events…

  14. English in Education Policy Shift in Senegal: From Traditional Pedagogies to Communicative Language Teaching

    ERIC Educational Resources Information Center

    Diallo, Ibrahima

    2014-01-01

    Despite its allegiance to French, language-in-education planning in Senegal has given top priority to English in its education system. In the 1980s, policy-makers shifted English language teaching pedagogy from the Centre de Linguistique Appliquée de Dakar (CLAD) [Centre for Applied Linguistics of Dakar] teaching methods to Communicative Language…

  15. "Are You an Immigrant?": Identity-Based Critical Reflections of Teaching Intercultural Communication

    ERIC Educational Resources Information Center

    Chen, Yea-Wen

    2014-01-01

    This chapter examines the negotiated experiences of a female international faculty of color teaching an intercultural communication course from the lens of intersecting cultural identities in the context of a prominently White institution in the United States.

  16. Using Student Managed Businesses to Integrate the Business Curriculum

    ERIC Educational Resources Information Center

    Massad, Victor J.; Tucker, Joanne M.

    2009-01-01

    To teach business today requires that we go beyond classroom learning and encourage real world, cross-functional experiences and applied management decision-making. This paper describes an innovative approach that requires students to apply their function-specific knowledge of business, integrated with other functional areas, to an authentic…

  17. [Teaching courses on aspects of medical history taking and communication skills in Germany: a survey among students of 12 medical faculties].

    PubMed

    Schildmann, Jan; Kampmann, Margareta; Schwantes, Ulrich

    2004-06-01

    Good communication between patients and doctors has positive effects on health and the patients' quality of life. Communication skills can be trained. In many countries communication skills training is an important part of medical education and continuing medical education. In this study German medical students were questioned about current communication training. Questionnaires were sent to 28 Medical Schools in Germany and distributed in General Practice courses. Using Likert scales students were asked to rate both existing teaching courses on communication skills and their ability to communicate. 377 students of 12 Medical Schools participated in this study. Two Medical Schools offer teaching courses on communication skills as part of their regular curriculum. On a scale ranging from 1 (no such courses available) to 7 (courses fully available) students assessed the practical teaching of communication skills to be 3 (median). In addition, on a scale ranging from 1 to 7 students rated their general communication skills as 3 (median) and their ability of taking a sexual history and breaking bad news as 4 (median). Although these results are not representative, they give a general idea of communication skills teaching in Germany. During their clinical education students should be especially trained for difficult situations in the patient-doctor encounter. The international experience of other Medical Schools should be taken into account when implementing communication skills training as part of medical education.

  18. Use of Religious Tracts in the Teaching of an Introductory Course in Persuasive Communication.

    ERIC Educational Resources Information Center

    Dorgan, Howard

    The use of religious tracts in teaching a course in persuasive communication is described in this paper. Excerpts from a number of tracts are presented to show how religious tracts can be used in teaching about (1) persuasive messages that appeal to fear, (2) the question of ethics in persuasion, (3) appeals to concerns about physiological…

  19. Developing Teaching Materials Using Comic Media to Enhance Students’ Mathematical Communication

    NASA Astrophysics Data System (ADS)

    Yulian, V. N.

    2018-04-01

    Teaching materials are a set of materials that are arranged systematically written or not, to create an environment or atmosphere that allows students to learn. The purpose of this study is to provide an overview of how the development of teaching materials using comic media that enhance mathematical communication, as well as feasible and effective teaching materials developed. Research method used in this research is Research and Development. In the sense of research contains about how to develop teaching materials through several stages such as validation by experts, as well as revisions. Sources of data used in this study were students and teachers SMK Bandung Barat. The results showed that the teaching materials developed feasible and effective use for students of class X SMK Bandung Barat. Teaching materials received a proper assessment of the experts after going through several stages of revision, in addition to the effective teaching materials used by students seen from the liveliness and the value of classical completeness that reaches more 85% of students. Based on the result of the research, it can be concluded that the developed teaching material gets the proper judgment from the expert, and effectively used in the learning by the students of X-1 Pharmacy class with the classical completeness reach 86% and the student activity is 91,4%.

  20. Languages and Communication for World Business and the Professions. Proceedings of the Annual Conference (6th, Ann Arbor, Michigan, May 8-9, 1987).

    ERIC Educational Resources Information Center

    Des Harnais, Gaston R., Ed.

    Topics covered in papers presented at a conference on languages and communication for world business and the professions include: (1) trends and aspects of internationalizing the business curriculum; (2) internationalized programs in business, foreign language, and cultures; (3) internationalized courses in business, foreign languages, and…

  1. Exploring Cultural Diversity with Business Students

    ERIC Educational Resources Information Center

    Koponen, Jonna; Julkunen, Saara

    2017-01-01

    Courses: Business Communication, Intercultural Communication. Objectives: Students will demonstrate understanding of some of the effects of culture on business communication. Students will explore cultural diversity in customer-seller relationships.

  2. Where Does the Teaching of Advertising Belong?: The Case for the Business School Environment. Faculty Working Paper No. MK 78-28.

    ERIC Educational Resources Information Center

    Patti, Charles H.

    Compelling arguments have been offered supporting both the journalism/ communication school and the business school as the ideal setting for advertising education. While relatively few advertising programs now exist in business schools, a growing number of undergraduates are finding the study of advertising in a business school environment to be…

  3. The Teaching-Research-Industry-Learning Nexus in Information and Communications Technology

    ERIC Educational Resources Information Center

    McGill, Tanya; Armarego, Jocelyn; Koppi, Tony

    2012-01-01

    The teaching-research nexus concept has been extensively examined in the higher education literature, and the importance of industry linkages in information and communications technology (ICT) education has also been widely discussed. However, to date there has been little recognition of the full extent of relationships between aspects of…

  4. Business Protocol and Etiquette: Preparing Students for the Global Business Environment.

    ERIC Educational Resources Information Center

    Lazorchak, Shirley A.

    2000-01-01

    The Business Etiquette Dining Tutorial is designed to teach students the skills of dining domestically and internationally in business settings. A test with 19 students showed that it improved their knowledge and ability to adapt to different cultural environments. (SK)

  5. Practical Teaching Programme Online: Overcoming Communication Issues (Learning from the Experience of PKPG Teaching Practice Website in UNIMAS).

    ERIC Educational Resources Information Center

    NoorShah, Mohd Salleh

    2001-01-01

    Describes the use of a Web-based learning environment for practice teaching at the Universiti Malaysia Sarawak (UNIMAS). Topics include overcoming communication problems between student teachers and between students and instructors; participation rates; and the Program Khas Pensiswazahan Guru (PKPG) program, an inservice course for nongraduate…

  6. Preparing Adult Educators: The Need to Develop Communicative Language Teaching Skills in College-Level Instructors

    ERIC Educational Resources Information Center

    Shawer, Saad

    2013-01-01

    This paper examines why communicative language teaching (CLT) fails to improve student learning in certain contexts by assessing two adult educators' communicative and noncommunicative practices through qualitative case studies, interviews, and participant observations. Results show no inherent CLT problems that prevent teachers from grasping…

  7. Getting around the Impasse: A Grounded Approach to Teaching Ethics and Social Responsibility in International Business Education.

    ERIC Educational Resources Information Center

    Jones, Marc T.; Lok, Peter

    1999-01-01

    Considers the dilemma of teaching ethics and social responsibility in international business courses with either an ethnocentric absolutist or an unengaged relativistic approach. Suggests a strategy that focuses on a grounded understanding of the elements, processes, and properties of capitalism that would serve as a common understanding upon…

  8. Teaching Ethics in Business Law Courses. Teaching Resource Bulletin No. 2.

    ERIC Educational Resources Information Center

    Nesteruk, Jeffrey; Risser, David

    This essay presents an examination of how the discipline of business law has developed in recent years, and then develops a model of business ethics. Business ethics is defined as the study of the body of common values and perceptions that inform business decision making and infuse its external environment. A four-part framework is suggested for…

  9. Planning and Implementing Shared Teaching: An MBA Team-Teaching Case Study

    ERIC Educational Resources Information Center

    Helms, Marilyn M.; Alvis, John M.; Willis, Marilyn

    2005-01-01

    Team teaching is a popular trend in business education. In an attempt to integrate seemingly disparate functional disciplines, a number of business programs have combined courses. Regardless of the courses combined (marketing and finance, management and accounting, economics and strategy, or production and cost accounting), the teaching pedagogy…

  10. Teaching and learning communication skills in physiotherapy: what is done and how should it be done?

    PubMed

    Parry, Ruth H; Brown, Kay

    2009-12-01

    To survey practice and opinion regarding school-based teaching of communication skills, to summarise relevant research evidence from physiotherapy and beyond, to reflect on practice in light of evidence, and to propose associated recommendations. Survey using customised questionnaires. Basic descriptive statistical analysis and thematic content analysis were used. The results were compared with evidence from systematic reviews to derive recommendations. SURVEY PARTICIPANTS AND SETTING: Educators in all UK centres delivering physiotherapy qualifying programmes in 2006. A response rate of 69% was achieved. The majority of respondents reported delivering communication-specific modules. Lecturing was common, and more experiential methods were also used. Assessment was mainly by written work. Educators commented on challenges and strategies involved in student engagement, provision of authentic experiences, availability of teaching time and expertise, and physiotherapy-specific teaching resources. Evidence from allied health profession, medical and nursing education research emphasises the importance of experiential teaching, formative feedback, observational assessment and a substantial evidence base on which to ground course content. In physiotherapy, the latter is emerging but incomplete. There are also gaps in direct evidence about advantages or otherwise of stand-alone modules and benefits of pre-qualification communication training. Evidence suggests that effective training requires substantial teaching time, expertise and a body of empirical research on specific communication practices and their effects. Curriculum designers and educators should endeavour to maximise the degree to which training in this area is experiential, provide training when students have already had some contact with patients, and assess students by observation if at all possible. Due to gaps in the evidence, some important questions about optimal practice remain unanswered.

  11. Office Occupations--Business Communications. Kit No. 20. Instructor's Manual [and] Student Learning Activity Guide.

    ERIC Educational Resources Information Center

    Campbell, Creola S.

    An instructor's manual and student activity guide on business communications are provided in this set of prevocational education materials which focuses on the vocational area of office occupations. (This set of materials is one of ninety-two prevocational education sets arranged around a cluster of seven vocational offerings: agriculture, home…

  12. A Preliminary Study of Taiwanese NNETs' Self-Assessment of Intercultural Communicative Competence in English Language Teaching

    ERIC Educational Resources Information Center

    Chao, Tzu-Chia

    2016-01-01

    In the context of globalisation, intercultural teaching has been suggested as an objective in English as lingua franca (ELF) education, which has challenged English teachers in acquiring the intercultural communicative competence (ICC) in English language teaching (ELT). However, empirical research exploring the intercultural capabilities and…

  13. Using an interdisciplinary MOOC to teach climate science and science communication to a global classroom

    NASA Astrophysics Data System (ADS)

    Cook, J.

    2016-12-01

    MOOCs (Massive Open Online Courses) are a powerful tool, making educational content available to a large and diverse audience. The MOOC "Making Sense of Climate Science Denial" applied science communication principles derived from cognitive psychology and misconception-based learning in the design of video lectures covering many aspects of climate change. As well as teaching fundamental climate science, the course also presented psychological research into climate science denial, teaching students the most effective techniques for responding to misinformation. A number of enrolled students were secondary and tertiary educators, who adopted the course content in their own classes as well as adapted their teaching techniques based on the science communication principles presented in the lectures. I will outline how we integrated cognitive psychology, educational research and climate science in an interdisciplinary online course that has had over 25,000 enrolments from over 160 countries.

  14. Factors Affecting the Adoption of Information and Communication Technologies in Teaching

    ERIC Educational Resources Information Center

    Salinas, Álvaro; Nussbaum, Miguel; Herrera, Oriel; Solarte, Mario; Aldunate, Roberto

    2017-01-01

    This study describes the level of adoption of information and communication technologies in teaching in three Latin American countries. It also analyzes factors that affect the process by which teachers incorporate these technologies into their classrooms. In order to do so, an online survey was conducted with 89 teachers. The results show that…

  15. Missed opportunities: a descriptive assessment of teaching and attitudes regarding communication skills in a surgical residency.

    PubMed

    Hutul, Olivia A; Carpenter, Robert O; Tarpley, John L; Lomis, Kimberly D

    2006-01-01

    The Accreditation Council for Graduate Medical Education (ACGME) requires that "residents must be able to demonstrate interpersonal and communication skills that result in effective information exchange and teaming with patients, their patients' families, and professional associates." The authors sought to assess current methods of teaching and attitudes regarding communication skills in their surgical residency. After obtaining Institutional Review Board (IRB) exemption, voluntary anonymous surveys were completed by a sample of convenience at the Vanderbilt University Medical Center: surgical residents at Grand Rounds and attending surgeons in a faculty meeting. Data were evaluated from 49 respondents (33 of 75 total surgical residents, 16 representative attending surgeons). One hundred percent of respondents rated the importance of communication to the successful care of patients as "4" or "5" of 5. Direct attending observation of residents communicating with patients/families was confirmed by residents and faculty. Residents reported varying levels of comfort with different types of conversations. Residents were "comfortable" or "very comfortable" as follows: obtaining informed consent, 91%; reporting operative findings, 64%; delivering bad news, 61%; conducting a family conference, 40%; discussing do not resuscitate (DNR) orders, 36%; and discussing transition to comfort care, 24%. Resident receptiveness to communication skills education varied with proposed venues: 84% favored teaching in the course of routine clinical care, 52% via online resources, and 46% in workshops. Residents were asked how frequently they received feedback specific to their communication skills during the past 6 months: Most residents reported 0 (39%) or 1 (21%) feedback episode. Only 30% of resident respondents reported receiving feedback that they perceived helpful. Attending surgeons reported that they did provide residents feedback specific to their communication skills. When asked

  16. Lost in translation: Cultural divides in communication skills teaching identified in the ICCH 2016 student symposium.

    PubMed

    Schopper, Heather K; Mohamed, Nasteha A; Seegel, Max; Gorina, Kseniya; Silverman, Jonathan; Rosenbaum, Marcy

    2017-11-01

    To provide a platform for learners' voices at an international conference on communication in healthcare. A group of medical students were invited to explore their experiences with communication skills learning at a symposium at the 2016 International Conference on Communication in Healthcare in Heidelberg, DE. Students from the US, Denmark, Germany, and Russia discussed their experiences with communication skills curriculum at their institutions. We identified divides that have challenged our ability to develop and maintain strong communication skills: 1) valuation of communication skills vs. other topics, 2) curricular theory vs. practice, 3) evaluation vs. feedback, 4) preclinical vs. clinical learning, and 5) the medical student vs. practicing clinician role. The points of transition we identified on the road of communication skills teaching highlight opportunities to strengthen the educational experience for students. Without an effort to address these divides, however, our communication skills may be lost in translation. Students value communication skills teaching during their medical education and there are opportunities to translate this to countries that currently lack robust curricula and to the real-life post-graduate setting. Support is necessary from students, teachers, and administrators, and focus on translation of skills during role transitions is needed. Copyright © 2017 Elsevier B.V. All rights reserved.

  17. Effective Methods of Teching Business Education in the 21st Century. National Business Education Association Yearbook.

    ERIC Educational Resources Information Center

    Rader, Martha H., Ed.; Kurth, Linda A., Ed.

    This document contains 20 papers presenting the latest research, teaching strategies, and suggested resources for all areas of business education. Three papers provide leading business educators' perspectives on business education, four focus on instructional concepts, nine explore methods and resources for the business education curriculum, and…

  18. Graphic Presentation: An Empirical Examination of the Graphic Novel Approach to Communicate Business Concepts

    ERIC Educational Resources Information Center

    Short, Jeremy C.; Randolph-Seng, Brandon; McKenny, Aaron F.

    2013-01-01

    Graphic novels have been increasingly incorporated into business communication forums. Despite potential benefits, little research has examined the merits of the graphic novel approach. In response, we engage in a two-study approach. Study 1 explores the potential of graphic novels to affect learning outcomes and finds that the graphic novel was…

  19. Pre-Service Teachers' Competence to Teach Science through Information and Communication Technologies in South Africa

    ERIC Educational Resources Information Center

    Jita, Thuthukile

    2016-01-01

    Research suggests that there is a need for better training of prospective teachers on information and communication technologies (ICTs) in order to encourage their use for teaching and learning in schools. This paper presents findings on the self-perceptions of competence by pre-service teachers to use ICTs for teaching science content. A mixed…

  20. Pakistani Government Secondary Schools Students' Attitudes towards Communicative Language Teaching and Grammar Translation in Quetta, Balochistan

    ERIC Educational Resources Information Center

    Muhammad, Zeeshan

    2016-01-01

    Students' attitudes towards an English language teaching approach play an important role for its implementation success or failure. This study measured Pakistani government school students' attitudes towards Communicative Language Teaching (CLT) and Grammar Translation (GT). A survey instrument was used to assess students' attitudes. Data were…

  1. Problem-Based Learning on Students' Critical Thinking Skills in Teaching Business Education in Malaysia: A Literature Review

    ERIC Educational Resources Information Center

    Zabit, Mohd Nazir Md

    2010-01-01

    This review forms the background to explore and to gain empirical support among lecturers to improve the students' critical thinking skills in business education courses in Malaysia, in which the main teaching and learning methodology is Problem-Based Learning (PBL). The PBL educational approach is known to have maximum positive impacts in…

  2. The Influence of Communicator Credibility on Preservice Elementary Teachers' Attitudes Toward Science and Science Teaching.

    ERIC Educational Resources Information Center

    Martin, Ralph E., Jr.

    Reported is a study designed to test Hovland's principle of attitude change as related to attitudes toward science and science teaching. Hovland's research provided information that communicators who were perceived as being highly credible and authoritative are more likely to produce greater attitude change than are communicators perceived as less…

  3. Found in Translation: Exporting Patient-Centered Communication and Small Group Teaching Skills to China

    PubMed Central

    Blatt, Benjamin; Kallenberg, Gene; Lang, Forrest; Mahoney, Patrick; Patterson, JoEllen; Dugan, Beverly; Sun, Shaobang

    2009-01-01

    The Chinese Medical Doctor's Association asked us to develop a train-the-trainers program in doctor-patient communication and in teaching skills for a select group of Chinese health care professionals, who would then serve as trainers for practicing physicians throughout China. The request came in the context of increasing doctor-patient friction related, in part, to the dissolution of the socialist health care safety net in China. In this article we recount the implementation of our 5-day training program in Beijing. We explore cross-cultural issues that arose in presenting the program's two principal training domains: small group teaching and patient-centered doctor-patient communication. We also explore the linguistic challenges we encountered as non-Chinese speaking teachers. Finally, we reflect on the lessons learned from this project that may be of value to others called upon to export Western doctor-patient communications training to other cultures. In this age of increasing globalization, cross-cultural sharing of medical education represents a growing trend. PMID:20165520

  4. Journal of Business and Training Education, 1997.

    ERIC Educational Resources Information Center

    Journal of Business and Training Education, 1997

    1997-01-01

    This annual serial issue contains six papers dealing with business education and training. Three approaches to teaching problem solving are detailed in "Teaching Problem Solving for Employment Preparation" (Judith J. Lambrecht). A study to identify the technologies used to manage information in business and industry is reported in…

  5. Applicability of the Calgary-Cambridge Guide to Dog and Cat Owners for Teaching Veterinary Clinical Communications.

    PubMed

    Englar, Ryane E; Williams, Melanie; Weingand, Kurt

    2016-01-01

    Effective communication in health care benefits patients. Medical and veterinary schools not only have a responsibility to teach communication skills, the American Veterinary Medical Association (AVMA) Council on Education (COE) requires that communication be taught in all accredited colleges of veterinary medicine. However, the best strategy for designing a communications curriculum is unclear. The Calgary-Cambridge Guide (CCG) is one of many models developed in human medicine as an evidence-based approach to structuring the clinical consultation through 71 communication skills. The model has been revised by Radford et al. (2006) for use in veterinary curricula; however, the best approach for veterinary educators to teach communication remains to be determined. This qualitative study investigated if one adaptation of the CCG currently taught at Midwestern University College of Veterinary Medicine (MWU CVM) fulfills client expectations of what constitutes clinically effective communication. Two focus groups (cat owners and dog owners) were conducted with a total of 13 participants to identify common themes in veterinary communication. Participants compared communication skills they valued to those taught by MWU CVM. The results indicated that while the CCG skills that MWU CVM adopted are applicable to cat and dog owners, they are not comprehensive. Participants expressed the need to expand the skillset to include compassionate transparency and unconditional positive regard. Participants also expressed different communication needs that were attributed to the species of companion animal owned.

  6. Teaching Job Search Written and Oral Communication Skills through an Integrated Approach

    ERIC Educational Resources Information Center

    Addams, Lon; Woodbury, Denise

    2009-01-01

    Business educators understand the value of improving students' written and oral communication skills. However, too often assignments used to develop these important skills are taught in isolation. The purpose of this article is to enhance a student's written and oral skills by integrating all aspects of the job search written documents and…

  7. General Business 101.

    ERIC Educational Resources Information Center

    Manitoba Dept. of Education, Winnipeg.

    This teaching guide contains guidelines for conducting a secondary-level general business course. Intended to serve as an introduction to business and consumer fundamentals, the course provides socioeconomic background useful to students seeking vocational preparation for office and clerical occupations. The goals and objectives of the course are…

  8. A standardized patient model to teach and assess professionalism and communication skills: the effect of personality type on performance.

    PubMed

    Lifchez, Scott D; Redett, Richard J

    2014-01-01

    Teaching and assessing professionalism and interpersonal communication skills can be more difficult for surgical residency programs than teaching medical knowledge or patient care, for which many structured educational curricula and assessment tools exist. Residents often learn these skills indirectly, by observing the behavior of their attendings when communicating with patients and colleagues. The purpose of this study was to assess the results of an educational curriculum we created to teach and assess our residents in professionalism and communication. We assessed resident and faculty prior education in delivering bad news to patients. Residents then participated in a standardized patient (SP) encounter to deliver bad news to a patient's family regarding a severe burn injury. Residents received feedback from the encounter and participated in an education curriculum on communication skills and professionalism. As a part of this curriculum, residents underwent assessment of communication style using the Myers-Briggs type inventory. The residents then participated in a second SP encounter discussing a severe pulmonary embolus with a patient's family. Resident performance on the SP evaluation correlated with an increased comfort in delivering bad news. Comfort in delivering bad news did not correlate with the amount of prior education on the topic for either residents or attendings. Most of our residents demonstrated an intuitive thinking style (NT) on the Myers-Briggs type inventory, very different from population norms. The lack of correlation between comfort in delivering bad news and prior education on the subject may indicate the difficulty in imparting communication and professionalism skills to residents effectively. Understanding communication style differences between our residents and the general population can help us teach professionalism and communication skills more effectively. With the next accreditation system, residency programs would need to

  9. Active Teaching Strategies for a Sense of Salience: End-of-Life Communication

    ERIC Educational Resources Information Center

    Kopp, Mary L.

    2013-01-01

    This study compared active teaching strategies with passive lecture by evaluating cognitive, affective, and psychomotor learning outcomes, while highlighting end-of-life communication in nursing education. The problem addressed was twofold: First, passive lecture prevents transfer to situational decision-making, or a sense of salience (Benner,…

  10. Expanding Horizons in Business Education. National Business Education Association Yearbook, No. 32.

    ERIC Educational Resources Information Center

    McEntee, Arthur, Ed.

    This yearbook contains the following 17 papers on business education for the future: "Teaching Keyboarding to Elementary Children" (Rowena Russell); "Keyboarding to Desktop Publishing in Middle School" (Sharon Andelora); "Youth Apprenticeship Programs--Business and School Partnerships" (William H. Cassidy); "The Administrative Steps for…

  11. Teaching Your Tot to Talk: Using Milieu Teaching Strategies

    ERIC Educational Resources Information Center

    Curiel, Emily S. L.; Sainato, Diane M.

    2016-01-01

    Both of these toddlers struggle with communication. Parents and practitioners working with very young children often struggle to find ways to enhance their toddlers' communication skills. They may question: When do I teach? What should I teach? Where do I teach? How do I teach? This article will provide suggestions and techniques to support the…

  12. English Business Communication Skills Training Needs of Non-Native English-Speaking Managers: A Case in Taiwan.

    ERIC Educational Resources Information Center

    Tsui, Chia-Jung

    1992-01-01

    Discusses results of a survey of managers in high-technology industry in Taiwan regarding their needs for English business communication skills in the workplace. Finds that English conversation and English telephoning are the most urgently needed training courses. (SR)

  13. Teaching Business Statistics with Real Data to Undergraduates and the Use of Technology in the Class Room

    ERIC Educational Resources Information Center

    Singamsetti, Rao

    2007-01-01

    In this paper an attempt is made to highlight some issues of interpretation of statistical concepts and interpretation of results as taught in undergraduate Business statistics courses. The use of modern technology in the class room is shown to have increased the efficiency and the ease of learning and teaching in statistics. The importance of…

  14. On the Applications of Modern Educational Technology in Maritime English Teaching from the Perspective of Constructivism

    ERIC Educational Resources Information Center

    Cui, Zhongliang

    2010-01-01

    Nowadays maritime transportation has become a major modern logistics because of its large capacity and low cost. English plays a leading role in the industry of maritime transportation. It is the most important medium and an indispensable communication tool in international business and global marine industry. Maritime English teaching has made…

  15. Implementation of the interdisciplinary curriculum Teaching and Assessing Communicative Competence in the fourth academic year of medical studies (CoMeD).

    PubMed

    Mortsiefer, Achim; Rotthoff, Thomas; Schmelzer, Regine; Immecke, J; Ortmanns, B; in der Schmitten, J; Altiner, A; Karger, André

    2012-01-01

    Implementation of a longitudinal curriculum for training in advanced communications skills represents an unmet need in most German medical faculties, especially in the 4rth and 5th years of medical studies. The CoMeD project (communication in medical education Düsseldorf) attempted to establish an interdisciplinary program to teach and to assess communicative competence in the 4th academic year. In this paper, we describe the development of the project and report results of its evaluation by medical students. Teaching objectives and lesson formats were developed in a multistage process. A teaching program for simulated patients (SP) was built up and continuous lecturer trainings were estabilshed. Several clinical disciplines co-operated for the purpose of integrating the communication training into the pre-existing clinical teaching curriculum. The CoMeD project was evaluated using feedback-forms after each course. Until now, six training units for especially challenging communication tasks like "dealing with aggression" or "breaking bad news" were implemented, each unit connected with a preliminary tutorial or e-learning course. An OSCE (objective structured clinical examination) with 4 stations was introduced. The students' evaluation of the six CoMeD training units showed the top or second-best rating in more than 80% of the answers. Introducing an interdisciplinary communication training and a corresponding OSCE into the 4th year medical curriculum is feasible. Embedding communication teaching in a clinical context and involvement of clinicians as lecturers seem to be important factors for ensuring practical relevance and achieving high acceptance by medical students.

  16. Implementation of a light-route TDMA communications satellite system for advanced business networks

    NASA Astrophysics Data System (ADS)

    Hanson, B.; Smalley, A.; Zuliani, M.

    The application of Light Route TDMA systems to various business communication requirements is discussed. It is noted that full development of this technology for use in advanced business networks will be guided by considerations of flexibility, reliability, security, and cost. The implementation of the TDMA system for demonstrating these advantages to a wide range of public and private organizations is described in detail. Among the advantages offered by this system are point-to-point and point-to-multipoint (broadcast) capability; the ability to vary the mix and quantity of services between destinations in a fully connected mesh network on an almost instantaneous basis through software control; and enhanced reliability with centralized monitor, alarm and control functions by virtue of an overhead channel.

  17. The Mixed Proportion of Business Knowledge Courses and English Language Courses in Business English Curriculum Design in China

    ERIC Educational Resources Information Center

    Zhu, Wenzhong; Liu, Xuyang

    2014-01-01

    Business English in China has evolved into a degree programme from an ESP teaching programme in the past decades. The degree programme of Business English major intends to cultivate multi-skilled talents of foreign language to better satisfy the real needs of society and economy through curriculum design and teaching method innovation activities.…

  18. The Problem of Constructive Misalignment in International Business Education: A Three-Stage Integrated Approach to Enhancing Teaching and Learning

    ERIC Educational Resources Information Center

    Zhao, Shasha

    2016-01-01

    Past evidence suggests that constructive misalignment is particularly problematic in International Business (IB) education, though this paradigm has received limited research attention. Building on the literature of three independent teaching methods (threshold concept, problem-based learning, and technology-based learning), this study contributes…

  19. The Future of Family Business Education in UK Business Schools

    ERIC Educational Resources Information Center

    Collins, Lorna; Seaman, Claire; Graham, Stuart; Stepek, Martin

    2013-01-01

    Purpose: This practitioner paper aims to question basic assumptions about management education and to argue that a new paradigm is needed for UK business schools which embraces an oft neglected, yet economically vital, stakeholder group, namely family businesses. It seeks to pose the question of why we have forgotten to teach about family business…

  20. Teaching the Fair Debt Collection Practices Act to Legal and Ethical Environment of Business Undergraduate Students through a Role-Play Experiential Learning Exercise

    ERIC Educational Resources Information Center

    Lee, Konrad S.; Thue, Matthew I.

    2017-01-01

    This article begins with a description of a role-play exercise for teaching the Fair Debt Collection Practices Act (FDCPA) to an introductory Legal and Ethical Environment of Business Law (Business Law) undergraduate class. It goes on to provide the context for consumer debt in the United States. Next, the problems of debt collection are…