Sample records for workplace skill development

  1. Promoting Workplace Literacy and Basic Skills Development.

    ERIC Educational Resources Information Center

    Peterson, Elizabeth A.; Ott, Joyce; Wilson, Kathleen

    This document is intended to help literacy practitioners and others in South Carolina promote workplace literacy and basic skills development programs. The introduction examines the following topics: South Carolina's current workforce and its outlook; the definitions of literacy and workplace literacy; the need for workplace literacy and basic…

  2. REACH--Richmond Enhanced Academics for Change. Nabisco Richmond Model. Skills Effectiveness Training for Workplace Literacy: The Non-Intrusive Determination of Workplace Literacy Skills Requirements in a Union Environment. Final Reports.

    ERIC Educational Resources Information Center

    Nabisco, Richmond, VA.

    A workplace literacy project was conducted at the Nabisco Richmond Facility for the following purposes: to determine what academic skills are necessary to perform 10 selected jobs, to develop a validated assessment to evaluate an employee's literacy skills, to develop a job-specific curriculum to improve skill deficits, and to provide an…

  3. Language & Communication Skills Curriculum Binder. Workplace Training Project.

    ERIC Educational Resources Information Center

    Lane Community Coll., Eugene, OR.

    This document, which is intended for workplace trainers, contains materials for conducting 10 workplace language and communication skills courses that were developed through the Workplace Training Project, which was a partnership involving Lane Community College in Oregon and five area businesses. The courses were developed by project staff based…

  4. Setting Up Workplace Basic Skills Training. Guidelines for Practitioners. An ALBSU Special Development Project.

    ERIC Educational Resources Information Center

    Rees, Libby

    This guide provides information on basic skills needs and programs in the workplace and issues affecting basic skills provision from a British perspective. Section 1 aims to provide a context for workplace basic skills provision. Sections 2-7 provide practical suggestions and advice on the following topics: (1) marketing; (2) contacting employers;…

  5. Developing Literacy for the Workplace.

    ERIC Educational Resources Information Center

    Keeley, Meg

    This paper presents a case and some ideas for integrating basic skills development with occupational training. Explaining why traditional instructional methods do not work in the workplace, the paper summarizes learning theories that support work force literacy programs. It explains how to identify the skills needed in the workplace, provides…

  6. Communication Skills for Workplace Assessors.

    ERIC Educational Resources Information Center

    Corbett, Deborah

    This document is designed to help develop the communication skills of individuals training for the position of workplace assessor in Australia's National Training Framework and practicing workplace assessors who require additional assistance with on-the-job communication skills. The document consists of 11 units of study that each contain some or…

  7. Developing Skilled Doctor-Patient Communication in the Workplace: A Qualitative Study of the Experiences of Trainees and Clinical Supervisors

    ERIC Educational Resources Information Center

    Giroldi, Esther; Veldhuijzen, Wemke; Geelen, Kristel; Muris, Jean; Bareman, Frits; Bueving, Herman; van der Weijden, Trudy; van der Vleuten, Cees

    2017-01-01

    To inform the development of recommendations to facilitate learning of skilled doctor-patient communication in the workplace, this qualitative study explores experiences of trainees and supervisors regarding how trainees learn communication and how supervisors support trainees' learning in the workplace. We conducted a qualitative study in a…

  8. Workplace Skills Enhancement Project. Final Report.

    ERIC Educational Resources Information Center

    Seattle-King County Private Industry Council, Seattle, WA.

    The Seattle-King County Private Industry Council developed and delivered a workplace literacy program in partnership with the following agencies: Employment Opportunities Center, Refugee Federation Services Center, and Center for Career Alternatives. The program provided significant workplace literacy skills to 325 actual enrollees (266 Asian, 15…

  9. BEST (Better Educational Skills Training). Final Report.

    ERIC Educational Resources Information Center

    Vermont Adult Learning, Rutland.

    This document contains a final report, evaluation report, and materials from the Better Educational Skills Training (BEST) workplace literacy program in Vermont. The seven-page final report describes program components: (1) expanding and institutionalizing the workplace literacy program developed through two previous national workplace literacy…

  10. Exploring Work-Based Foundation Skills in the ABLE Classroom. Instructional Activities and Resources for the Adult Learner [and] Supplemental Handouts for Modules. Version 1.2.

    ERIC Educational Resources Information Center

    Carman, Priscilla; Van Horn, Barbara; Hamilton, KayLynn; Williams, Mary Kay

    This guide contains activities and resources to help adult learners develop the work-based foundation skills and knowledge areas included on the Foundation Skills Framework wheel (Institute for the Study of Adult Literacy 2000). Its four sections (basic employability skills, basic workplace knowledge, basic workplace skills, and lifelong learning…

  11. Physiotherapists' perceptions of workplace competency: a mixed-methods observational study.

    PubMed

    Sturt, Rodney; Burge, Angela T; Harding, Paula; Sayer, James

    2017-06-22

    Objectives Workplace-based competency is increasingly considered fundamental to patient safety and quality healthcare. The aim of the present study was to identify and describe physiotherapists' perceptions of workplace competency. Methods The present study was a mixed-methods cross-sectional observational study. Thematic and descriptive analysis of qualitative and survey data were undertaken. Forty-six physiotherapists employed at a metropolitan acute public hospital participated in interviews or focus groups; a subgroup of 31 participants also completed an online survey. Results Five main themes were identified: (1) despite the availability of workplace learning opportunities and supports, less-experienced staff reported limited confidence; (2) assessment and feedback around workplace competency was limited, predominantly informal and unstructured, with less than half of the cohort (42%) agreeing feedback received was useful for improving their workplace skills; (3) practicing within individual scope is an important aspect of workplace competency as a physiotherapist; (4) most (81%) agreed it was important for them to self-determine their learning and development goals, and they relied primarily on informal discussion to achieve these goals; and, (5) physiotherapists felt motivated regarding workplace learning, with 97% interested in developing their workplace skills however, nearly half (45%) did not feel they had sufficient time to do so. Conclusions The perceptions of physiotherapists working in a metropolitan acute public hospital are reflected in five themes. These themes elucidate how workplace competency is supported, maintained and developed among physiotherapists in this setting. These themes also highlight key challenges of workplace learning faced by this cohort of physiotherapists and allude to methods that may assist with improving feedback mechanisms and knowledge acquisition. What is known about this topic? Studies investigating employee perceptions around workplace competency, knowledge, skills and learning are found across a range of industries. Workplace-based competency is increasingly considered fundamental to patient safety and quality health care. There is little known about physiotherapists' perceptions of workplace competency. What does this paper add? This study has identified and described themes around physiotherapists' perceptions of their workplace knowledge and skills. What are the implications for practitioners? The themes identified provide support for the development, implementation and evaluation of a workplace-based competency framework for physiotherapists.

  12. Simulating the Global Workplace for Graduate Employability

    ERIC Educational Resources Information Center

    Schech, Susanne; Kelton, Maryanne; Carati, Colin; Kingsmill, Verity

    2017-01-01

    Higher education institutions increasingly recognise the need to develop both disciplinary knowledge and soft skills to foster the employability of their graduates. For students in International Studies programmes, the workplace opportunities to develop soft skills relevant to their intended professions are scarce, costly and unavailable to many.…

  13. Effective Communication. The Port of Baltimore Workplace Skills Development Project.

    ERIC Educational Resources Information Center

    Blumner, Ellen

    This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to help office staff of port businesses develop basic interpersonal communication and time and stress management skills. The…

  14. Maritime Math Review. The Port of Baltimore Workplace Skills Development Project.

    ERIC Educational Resources Information Center

    Janiszewski, Kathryn; Permut, Cathy

    This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to help employees of port businesses develop basic math skills. The following topics are covered in the individual modules:…

  15. Upgrading Basic Skills for the Workplace.

    ERIC Educational Resources Information Center

    Askov, Eunice N.; And Others

    Intended for trainers of literacy providers and practitioners in the field, this manual explains how to develop a workplace literacy program and market it to employers. Chapter 1 provides an overview and history of workplace literacy and recommends improvements in literacy services. Chapter 2 examines approaches to developing workplace programs,…

  16. Math Skills Curriculum Binder. Workplace Training Project.

    ERIC Educational Resources Information Center

    Lane Community Coll., Eugene, OR.

    This document, which is intended for workplace trainers, contains materials for conducting five workplace mathematics courses that were developed through the Workplace Training Project, a partnership involving Lane Community College in Oregon and five area businesses. The five courses, which were developed by project staff based on the business…

  17. Technological Change and Skills Development. EEE700 Adults Learning: The Changing Workplace A.

    ERIC Educational Resources Information Center

    Bernard, Elaine

    This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace A, in the Open Campus Program at Deakin University. The first part of the document examines the relationship between technological change and skills development. The following topics are discussed: the new technological…

  18. Kodak Skills Enhancement Program Curriculum: Effective Written Communication in the Workplace. Report No. AEP-93-02.

    ERIC Educational Resources Information Center

    Beaudin, Bart P.; And Others

    This teacher's guide is intended for use in presenting a course to help Kodak Corporation employees develop the basic reading skills required in their workplace. The following topics are covered in the modules: prewriting thinking skills; information identification and organization strategies; awareness of the receiver's characteristics and needs;…

  19. On Union-Based Classes.

    ERIC Educational Resources Information Center

    Forsythe, Linda

    1982-01-01

    A course combining English in the workplace, information seeking and job application skills, occupational safety, and other workplace skills conducted by a community college and a major industrial union is described. The very successful program will be continued and developed based on the initial experience. (MSE)

  20. Teaching Workplace Skills through Integrative Exercises

    ERIC Educational Resources Information Center

    Eisner, Susan P.

    2004-01-01

    This paper presents a set of three integrative exercises created to help college students develop workplace skills through simulation. Interviewing, listening, providing feedback, setting goals, empowering, coaching, managing change, handling conflict, and making decisions are clustered and modeled at intervals that synthesize course learning.

  1. A Job-Linked Literacy Program for SPC: Are We Talking about Worker Training, Work Reorganization, or More Equitable Workplaces?

    ERIC Educational Resources Information Center

    Sarmiento, Tony; Schurman, Susan

    Unions and employers currently operate in an environment that does not support investment in skill development. However, competitiveness demands that both work and the way workers are educated and trained be radically restructured. In high-performance workplaces, participatory labor-management approaches to job-linked basic skills development are…

  2. How to Measure the Efficacy of VET Workplace Learning: The FET-WL Model

    ERIC Educational Resources Information Center

    Pineda-Herrero, Pilar; Quesada-Pallarès, Carla; Espona-Barcons, Berta; Mas-Torelló, Óscar

    2015-01-01

    Purpose: Workplace learning (WL) is a key part of vocational education and training (VET) because it allows students to develop their skills in a work environment, and provides important information about how well VET studies prepare skilled workers. Therefore, the purpose of this paper is to develop and validate an instrument to evaluate WL…

  3. Listening Skills in the Workplace.

    ERIC Educational Resources Information Center

    Grognet, Allene; Van Duzer, Carol

    This article examines the listening process and factors affecting listening. It also suggests general guidelines for teaching and assessing listening and gives examples of activities for practicing and developing listening skills for the workplace. Listening is a demanding process that involves the listener, speaker, message content, and…

  4. Rural Workplace Literacy: Community College Partnerships.

    ERIC Educational Resources Information Center

    Barnett, Lynn, Ed.

    In 1990, the American Association of Community and Junior Colleges developed a national workplace literacy demonstration project to raise awareness of the link between local economic development and basic workplace skill performance, and to stimulate a local leadership initiative around a community-wide effort to raise worker performance levels.…

  5. Hamline/3M Project: Liaison for Curricular Change

    NASA Astrophysics Data System (ADS)

    Rundquist, Andy

    2002-03-01

    This project was designed to catalyze curricular changes to better prepare students for the workplace. Industrial managers provided a list of 16 characteristics valued in the workplace: most were NOT related to science course content. The project formed 5 teams each including 3M professionals and students. Each team developed curricular changes in one of the 16 areas. Team goals were to improve skills in communication, data analysis, business/economics, team problem solving, and culture competency. Curricular changes realized include communication skill activities embodied in science courses and faculty communication teaching skill seminars, self learning tools in data analysis, statistics and model building, a new course developed with assistance from 3M personnel focussing on topics directly related to technological industries, high performance team problem solving training/coaching for faculty and workshops for students and faculty relative to importance of cultural competencies in the workplace, and a new course focusing on culture, team problem solving and conflict resolution in the technical workplace. Process for developing and content of curricular changes will be reported.

  6. Workplace Literacy and Basic Skills = L'alphabetisation et les competences de base en milieu de travail.

    ERIC Educational Resources Information Center

    Waugh, Sue

    Workplace literacy and basic skills may be defined as skills needed by employees at work: reading, writing, math, and problem solving. Workplace literacy and skill requirements are based on the needs of each workplace and its workers. These skills are important because the work force needs to be highly skilled and adaptable to compete in a global…

  7. The Columbia-Willamette Skill Builders Consortium. Final Performance Report.

    ERIC Educational Resources Information Center

    Portland Community Coll., OR.

    The Columbia-Willamette Skill Builders Consortium was formed in early 1988 in response to a growing awareness of the need for improved workplace literacy training and coordinated service delivery in Northwest Oregon. In June 1990, the consortium received a National Workplace Literacy Program grant to develop and demonstrate such training. The…

  8. The Cafeteria Workers' Skills Enhancement Training Program. Performance Report.

    ERIC Educational Resources Information Center

    Burt, Miriam

    A program was conducted by the Food and Beverage Workers Union in Washington, D.C., to provide workplace literacy classes for food service workers in the city's government agencies, universities, and museums. A curriculum for workplace literacy skills was developed, sites were selected, and students were recruited. From a target audience of…

  9. Home and Career Skills. Grades 7 and 8.

    ERIC Educational Resources Information Center

    New York State Education Dept., Albany. Div. of Occupational Education Programs.

    The broad objectives of this curriculum are to: (1) develop skills that lead to effective decision making, problem solving, and management in the home, school, community, and workplace; (2) develop concepts and skills basic to home and family responsibilities; and (3) develop personal skills that will enhance employment potential. The syllabus…

  10. Instructional Alignment of Workplace Readiness Skills in Marketing Education

    ERIC Educational Resources Information Center

    Martin, Sarah J.; Reed, Philip A.

    2015-01-01

    This study examined high school marketing education teachers' knowledge of workplace readiness skills and whether that knowledge had an impact on student workplace readiness skill achievement. Further, this study examined the usage of Virginia's 13 Workplace Readiness Skills curriculum and identified the teaching methods and instructional…

  11. A Management Framework for Training Providers to Improve Workplace Skills Development in South Africa

    ERIC Educational Resources Information Center

    Bisschoff, Tom; Govender, Cookie

    2007-01-01

    Deputy President, Ms Phumzile Mlambo-Ngcuka, says a skills revolution is necessary for South Africa's (SA) skills crisis. The SA skills revolution began with the skills legislation of 1998-1999 when the Departments of Labour and Education intended a seamless, integrated approach to rapid skills development. The National Skills Development…

  12. Training Manual Development Program: Dominion Bridge. Final Report. Organizational Needs Assessment of Workplace Literacy Skills & Development of Training Manuals for the Paint Department.

    ERIC Educational Resources Information Center

    McKeag, Janis

    To address specific workplace literacy needs within the steel fabrication sector in Manitoba, an organizational needs assessment was conducted training manuals were developed using literacy task analysis techniques. The organizational needs assessment assessed the general and workplace literacy tasks and demands of hourly workers at Dominion…

  13. Writing in the Workplace: Implications for Human Resource Development

    ERIC Educational Resources Information Center

    Akdere, Mesut; Azevedo, Ross E.

    2005-01-01

    Writing in the workplace is among the understudied business topics in the field of HRD. Yet, the impacts of writing in today's workplace are significant, and organizations making it a priority benefit from it. Furthermore, writing is related to the issue of workplace literacy which is the umbrella term for basic communication skills. This…

  14. Training for Basic Skills or Educating Workers?: Changing Conceptions of Workplace Education Programs.

    ERIC Educational Resources Information Center

    Schultz, Katherine

    Although the National Workplace Literacy Program is relatively new, a new orthodoxy of program development based on particular understandings of literacy and learning has emerged. Descriptions of two model workplace education programs are the beginning points for an examination of the assumptions contained in most reports of workplace education…

  15. Workplace Literacy: A Resource Book.

    ERIC Educational Resources Information Center

    Guglielmino, Lucy Madsen; Byran, Valerie C.

    This resource book provides information on developing a workplace literacy program, descriptions of Florida Workplace Literacy Programs, and an annotated bibliography of resources. An introduction discusses the problem of basic skills deficiencies, projections that indicate the problem will increase, the Florida context, and benefits realized when…

  16. PASSAGE. "Your Workplace and Job Skills Information Newsletter." Fiscal Year 1989-1990. Eleven Issues.

    ERIC Educational Resources Information Center

    PASSAGE, 1990

    1990-01-01

    This document consists of 11 issues of a workplace and job-skills information newsletter specifically designed for adult education program practitioners and their students. The issues are preceded by a final report on the project. The purposes of the newsletter were to disseminate "hands-on" career and job development information of…

  17. B-WEST Regional Workforce Training Center. Building Workers Entering Skilled Trades. Employer Training Guide.

    ERIC Educational Resources Information Center

    Portland Community Coll., OR.

    This guide, which was developed during the B-WEST (Building Workers Entering Skilled Trades) project, includes materials for use in training and providing on-site consultations to contractors, managers, supervisors, office/technical staff, and others in two areas: diversity in the workplace and sexual harassment in the workplace. Part 1, which…

  18. First Aid Lessons. Correlated Conversation for Use with "You Can Give First Aid." Workplace Curriculum.

    ERIC Educational Resources Information Center

    Cacy, Roselynn; Smith, Polly

    This unit contains lesson plans designed to teach first aid skills to adults with limited language skills. The lesson plans were developed, using the Laubach literacy method, for a workplace literacy project in Anchorage, Alaska. The lesson plans, which are correlated with the book, "You Can Give First Aid," include conversational skills…

  19. Kodak Skills Enhancement Program Curriculum: Applying Written Information in the Workplace. Report No. AEP-93-03.

    ERIC Educational Resources Information Center

    Beaudin, Bart P.; And Others

    This teacher's guide is intended for use in helping Kodak Corporation employees develop the basic reading skills required in their workplace. The following topics are covered in the individual modules: identifying and summarizing key ideas; mastering four techniques for accessing information (i.e., skimming, scanning, sequencing, and identifying a…

  20. Workplace Basic Skills in the Metal Casting Industry for World Class Process and Technology.

    ERIC Educational Resources Information Center

    Rasmussen, Bonnie

    A workplace basic skills project for the metal casting industry was established jointly by Central Alabama Community College and Robinson Foundry, Inc. Evaluation of the project was made through a commercial test of hourly workers' general literacy level gains, instructor-developed pre- and posttests of mastery of the industrial process and…

  1. Workplace Basic Skills Curriculum for the Financial Services Industry.

    ERIC Educational Resources Information Center

    Center--Resources for Education, Des Plaines, IL.

    This curriculum guide contains the materials required to teach 16 workplace basic skills courses for bank employees. The guide begins with an overview of the project during which the courses were developed through a partnership between First Chicago/NBD and a training provider and used to provide training to 1,699 participants. Presented next is a…

  2. Reducing musculoskeletal discomfort: effects of an office ergonomics workplace and training intervention.

    PubMed

    Robertson, Michelle M; O'Neill, Michael J

    2003-01-01

    Effects of an office ergonomics workplace and training intervention on workers' knowledge and self-reported musculoskeletal pain and discomfort were investigated. An instructional systems design process was used to develop an office ergonomics training program and the evaluation tools used to measure the effectiveness of the training program on workers' office ergonomics knowledge and skills. It was hypothesized that the training and workplace intervention would allow the worker to more effectively use their workplace through increased office ergonomics knowledge and skills. Following the intervention, there was a significant increase in workers' office ergonomics knowledge and awareness. Self-reported work-related musculoskeletal disorders significantly decreased for the group who had a workplace change and received ergonomic training relative to a workplace change-only group and a no intervention control group.

  3. Skills for the Changing Workplace: An Automotive Repair Instructor's Guide. Research and Development Series No. 256.

    ERIC Educational Resources Information Center

    Bhaerman, Robert D.; North, Ricke A.

    This guide was developed to assist vocational instructors in automotive repair programs in presenting broadly applicable nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, reasoning skills, and organizational management skills.…

  4. Hamline/3M Corp. Project: Liason for Curricular Change*

    NASA Astrophysics Data System (ADS)

    Artz, Jerry L.

    2002-04-01

    This project was designed to catalyze curricular changes to better prepare students for the workplace. Industrial managers provided a list of 16 characteristics valued in the workplace; most were NOT related to science course content. The project formed 5 teams each including 3M professionals and students. Each team developed curricular changes in one of the 16 areas. Team goals were to improve skills in communication, data analysis, business/economics, team problem solving, and cultural competency. Curricular changes realized include communication skill activities embodied in science courses and faculty communication teaching skill seminars; self learning tools in data analysis, statistics and model building; a new course developed with assistance from 3M personnel focusing on topics directly related to technological industries; high performance team problem solving training/coaching for faculty; workshops for students and faculty relative to importance of cultural competencies in the workplace; and a new course focusing on culture, team problem solving and conflict resolution in the technical workplace. Process for developing and content of curricular changes will be reported. *Thanks to: NSF GOALI CHE-99010782

  5. Identification and Development of Academic and Higher-Order Workplace Competencies in the Missouri Marketing Education Core Curriculum. Section I.

    ERIC Educational Resources Information Center

    Ruhland, Sheila K.; Wilkinson, Richard F.

    This document provides an overview of a project to identify the basic academic skills, advanced academic skills, and the higher-order workplace competencies for marketing education. It describes the following project activities: review of current literature and research in the field; review by business and industry representatives of the skills…

  6. Group training in interpersonal problem-solving skills for workplace adaptation of adolescents and adults with Asperger syndrome: a preliminary study.

    PubMed

    Bonete, Saray; Calero, María Dolores; Fernández-Parra, Antonio

    2015-05-01

    Adults with Asperger syndrome show persistent difficulties in social situations which psychosocial treatments may address. Despite the multiple studies focusing on social skills interventions, only some have focused specifically on problem-solving skills and have not targeted workplace adaptation training in the adult population. This study describes preliminary data from a group format manual-based intervention, the Interpersonal Problem-Solving for Workplace Adaptation Programme, aimed at improving the cognitive and metacognitive process of social problem-solving skills focusing on typical social situations in the workplace based on mediation as the main strategy. A total of 50 adults with Asperger syndrome received the programme and were compared with a control group of typical development. The feasibility and effectiveness of the treatment were explored. Participants were assessed at pre-treatment and post-treatment on a task of social problem-solving skills and two secondary measures of socialisation and work profile using self- and caregiver-report. Using a variety of methods, the results showed that scores were significantly higher at post-treatment in the social problem-solving task and socialisation skills based on reports by parents. Differences in comparison to the control group had decreased after treatment. The treatment was acceptable to families and subject adherence was high. The Interpersonal Problem-Solving for Workplace Adaptation Programme appears to be a feasible training programme. © The Author(s) 2014.

  7. Workplace training for senior trainees: a systematic review and narrative synthesis of current approaches to promote patient safety.

    PubMed

    Walton, Merrilyn; Harrison, Reema; Burgess, Annette; Foster, Kirsty

    2015-10-01

    Preventable harm is one of the top six health problems in the developed world. Developing patient safety skills and knowledge among advanced trainee doctors is critical. Clinical supervision is the main form of training for advanced trainees. The use of supervision to develop patient safety competence has not been established. To establish the use of clinical supervision and other workplace training to develop non-technical patient safety competency in advanced trainee doctors. Keywords, synonyms and subject headings were used to search eight electronic databases in addition to hand-searching of relevant journals up to 1 March 2014. Titles and abstracts of retrieved publications were screened by two reviewers and checked by a third. Full-text articles were screened against the eligibility criteria. Data on design, methods and key findings were extracted. Clinical supervision documents were assessed against components common to established patient safety frameworks. Findings from the reviewed articles and document analysis were collated in a narrative synthesis. Clinical supervision is not identified as an avenue for embedding patient safety skills in the workplace and is consequently not evaluated as a method to teach trainees these skills. Workplace training in non-technical patient safety skills is limited, but one-off training courses are sometimes used. Clinical supervision is the primary avenue for learning in postgraduate medical education but the most overlooked in the context of patient safety learning. The widespread implementation of short courses is not matched by evidence of rigorous evaluation. Supporting supervisors to identify teaching moments during supervision and to give weight to non-technical skills and technical skills equally is critical. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

  8. Do Workplace Literacy Programs Promote High Skills or Low Wages? Suggestions for Future Evaluations of Workplace Literacy Programs.

    ERIC Educational Resources Information Center

    Sarmiento, Tony

    Workplace literacy programs can support the path toward either low wages or high skills. Instead of the "high skill" path, most U.S. companies follow the "low wage" path. Depending on who is involved, which program goals are selected, and what planning process is followed, a workplace literacy program can maintain outdated workplaces or foster…

  9. Evaluation of a Workplace Basic Skills Program: An Impact Study of AVC Edmonton's 1990 Job Effectiveness Training Program at Stelco Steel. Report Summary.

    ERIC Educational Resources Information Center

    Barker, Kathryn Chang

    The pilot Job Effectiveness Training (JET) workplace basic skills program, developed by Canada's Alberta Vocational College (AVC), Edmonton, for Stelco Steel during 1989-90, was evaluated in terms of impacts or changes from the perspective of the four major stakeholder groups: the students (12 Stelco employees); the employers (Stelco management);…

  10. Workplace Literacy in a Total Quality Management Environment for the Manufacturing Industry in Chicago and Northern Illinois. Final Performance Report.

    ERIC Educational Resources Information Center

    Mrowicki, Linda; And Others

    A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic…

  11. Basic Workplace Skills: The Foundation for Productivity Improvement. Workforce Brief #4.

    ERIC Educational Resources Information Center

    Bergman, Terri

    Studies have confirmed that there is a strong correlation between employees' levels of basic workplace skills and their productivity in the workplace. Programs to build basic workplace skills have been shown to yield the following positive results: more instances of employees using reading and writing on the job, higher employee participation in…

  12. Working Smarter: The Skill Bias of Computer Technologies. The Evolving Workplace Series

    ERIC Educational Resources Information Center

    Wannell, Ted; Ali, Jennifer

    2002-01-01

    This document provides data from the new Workplace and Employee Survey (WES) conducted by Statistics Canada with the support of Human Resources Development Canada. The survey consists of two components: (1) a workplace survey on the adoption of technologies, organizational change, training and other human resource practices, business strategies,…

  13. Gaining Skills or Just Paying the Bills? Workplace Learning in Low-Level Retail Employment

    ERIC Educational Resources Information Center

    Roberts, Steven

    2013-01-01

    This paper analyses the workplace learning experiences of young male retail employees. Deeming formal education highly unattractive, the pursuit of lifelong learning and continuous development for such people relies on workplace learning. Their experiences, however, over several years and across various retailers painted a grim reality.…

  14. Accounting Students' Reflections on a Course to Enhance Their Interpersonal Skills

    ERIC Educational Resources Information Center

    Daff, Lyn

    2013-01-01

    Communication skills are critical for an accountant's workplace success; however accounting education research to date has mainly focused on the writing and presentation skills aspects of communication skills. Research on developing accounting students' interpersonal skills has received scant attention. This paper provides an example of how to…

  15. Developing 21st Century Process Skills through Project Design

    ERIC Educational Resources Information Center

    Yoo, Jeong-Ju; MacDonald, Nora M.

    2014-01-01

    The goal of this paper is to illustrate how the promotion of 21st Century process skills can be used to enhance student learning and workplace skill development: thinking, problem solving, collaboration, communication, leadership, and management. As an illustrative case, fashion merchandising and design students conducted research for a…

  16. Dis-integration of communication in healthcare education: Workplace learning challenges and opportunities.

    PubMed

    Rosenbaum, Marcy E

    2017-11-01

    The purpose of this paper, based on a 2016 Heidelberg International Conference on Communication in Healthcare (ICCH) plenary presentation, is to examine a key problem in communication skills training for health professional learners. Studies have pointed to a decline in medical students' communication skills and attitudes as they proceed through their education, particularly during their clinical workplace training experiences. This paper explores some of the key factors in this disintegration, drawing on selected literature and highlighting some curriculum efforts and research conducted at the University of Iowa Carver College of Medicine as a case study of these issues. Five key factors contributing to the disintegration of communication skills and attitudes are presented including: 1) lack of formal communication skills training during clinical clerkships; 2) informal workplace teaching failing to explicitly address learner clinical communication skills; 3) emphasizing content over process in relation to clinician-patient interactions; 4) the relationship between ideal communication models and the realities of clinical practice; and 5) clinical teachers' lack of knowledge and skills to effectively teach about communication in the clinical workplace. Within this discussion, potential practical responses by individual clinical teachers and broader curricular and faculty development efforts to address each of these factors are presented. Copyright © 2017 Elsevier B.V. All rights reserved.

  17. Skills for the Changing Workplace: A Marketing Educator's Guide. Research and Development Series No. 253.

    ERIC Educational Resources Information Center

    Warmbrod, Catharine P.; Gordon, Marilyn J.

    This three-part instructional guide was developed to assist vocational instructors in marketing education to help their students in the development of broadly applicable, nontechnical (often called quality of work life--QWL) skills. The first section of the guide describes in detail the important QWL skills needed for work and identifies specific…

  18. Teaching Reading at the Work Site.

    ERIC Educational Resources Information Center

    Ediger, Marlow

    Inadequate self-concepts develop due to being a poor and insecure reader. Any company invests time and money wisely if it provides individuals opportunities to develop needed reading skills at the workplace. There are selected prerequisites for reading instructors to stress when teaching at the workplace: (1) the instructor needs to have basic…

  19. Work-Based Learning: Learning To Work; Working To Learn; Learning To Learn.

    ERIC Educational Resources Information Center

    Strumpf, Lori; Mains, Kristine

    This document describes a work-based learning approach designed to integrate work and learning at the workplace and thereby help young people develop the skills required for changing workplaces. The following considerations in designing work-based programs are discussed: the trend toward high performance workplaces and changes in the way work is…

  20. Breaking Down Barriers: Certificate in Workplace Language, Literacy and Numeracy Training. Second Edition.

    ERIC Educational Resources Information Center

    Holland, Chris, Ed.; Frank, Fiona, Ed.; Caunt, Jaine Chisholm, Ed.

    This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…

  1. ESP Learners' Needs Related Learning for the Workplace: A Pragmatic Study for Business School

    ERIC Educational Resources Information Center

    Liton, Hussain Ahmed

    2015-01-01

    Typically, an ESP course is designed to develop students' communication skills not solely for the office, but also for useful in a specific workplace. Unfortunately, ESP for Schools of Business at some South-East Asian universities is not being very effective in promoting students' performance in the workplace. Behind this backdrop, this paper…

  2. Putting It All Together: Learning for Work and Learning About Work in the Horticulture Industry.

    ERIC Educational Resources Information Center

    Trenerry, Ruth

    Literacy is a social practice central to sharing of knowledge and skills in the workplace. Workplaces increasingly demand workers who take on multiple roles and share and manage knowledge in new ways, so high levels of worker literacy and worker collaboration are increasingly important. Workplace training must facilitate development of active and…

  3. Career Pathways Skill-Building Activities Guide.

    ERIC Educational Resources Information Center

    Community Coll. of Rhode Island, Warwick.

    In an effort to relate academic skills with workplace skills and facilitate the transition from school to work, the Community College of Rhode Island developed a skill-based instructional model targeted at 9th through 12th graders and consisting of 6 instructional areas, or strands, and 31 related skills. This guide provides suggested activities…

  4. Changes in the Nature and Structure of Work: Implications for Skill Requirements and Skill Formation.

    ERIC Educational Resources Information Center

    Bailey, Thomas

    Changes in the economy and the workplace are changing job skill requirements and the process of skill acquisition. A study analyzed occupational trends and projections, performed case studies of four industry sectors (apparel and textile, accounting, management consulting, and software development), and reviewed research on changing skill demands…

  5. Skills for the Changing Workplace: A Business and Office Educator's Guide. Research and Development Series No. 254.

    ERIC Educational Resources Information Center

    Warmbrod, Catharine P.; And Others

    This three-part instructional guide was developed to assist vocational instructors in business and office occupations in presenting broadly applicable, nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, business economics,…

  6. Winning with Art

    ERIC Educational Resources Information Center

    Walter, Bethany

    2005-01-01

    Developing learning experiences around real-world scenarios engages students in hands-on, authentic learning that promotes skills such as: research methods, collaboration, workplace skills, persistence, information organization and application, and self-reflection practice. The final work, new skills, and knowledge may then be demonstrated to an…

  7. Harnessing Storytelling as a Sociopragmatic Skill: Applying Narrative Research to Workplace English Courses

    ERIC Educational Resources Information Center

    Holmes, Janet; Marra, Meredith

    2011-01-01

    Narratives are often overlooked in workplace talk, but they contribute in crucial ways to relationship building and identity construction in workplace interaction. In this article we analyse narratives told by skilled migrants from non-English-speaking backgrounds during a workplace internship conducted as part of a Workplace Communication course.…

  8. Breaking Down Barriers: Certificate in Workplace Basic Skills Training for Adult Basic Education Tutors & Co-Ordinators.

    ERIC Educational Resources Information Center

    Frank, Fiona; Holland, Chris; Jeffery, Sue; Marquand, Alison; Noel, Alison

    Designed to familiarize experienced and qualified basic skills tutors and coordinators with issues of teaching basic skills in the workplace in Great Britain, this course can be delivered by experienced workplace basic skills training program coordinators. It can be delivered over three days or as six half-day sessions. Each of the four units…

  9. Resumes as a Proactive Career Development Tool: An Innovation at Keuka College Career Center.

    ERIC Educational Resources Information Center

    Miner, Todd

    2000-01-01

    A proactive resume can help individuals understand workplace demands and their fit with them. Development of proactive resumes focuses first on employability skills and then on skills and attributes of specific professions or careers. (SK)

  10. Employability and Higher Education: Contextualising Female Students' Workplace Experiences to Enhance Understanding of Employability Development

    ERIC Educational Resources Information Center

    Gracia, Louise

    2009-01-01

    Current political and economic discourses position employability as a responsibility of higher education, which deploys mechanisms such as supervised work experience (SWE) to embed employability skills development into the undergraduate curriculum. However, workplaces are socially constructed complex arenas of embodied knowledge that are gendered.…

  11. World Geography. The Port of Baltimore Workplace Skills Development Project.

    ERIC Educational Resources Information Center

    Walker, Sam

    This set of learning modules was developed during a project to deliver workplace literacy instruction to individuals employed in the more than 50 businesses related to the activities of the Port of Baltimore. It is intended to accomplish the following objectives: familiarize students with basic concepts of geography; give students knowledge of…

  12. Syracuse Labor/Management Consortium Workplace Literacy Skills Improvement Project. Evaluation Report.

    ERIC Educational Resources Information Center

    Mosenthal, Peter B.; Hinchman, Kathleen A.

    An evaluation of this Syracuse, New York workplace literacy skills improvement project had three purposes: to characterize changes in the baseline performance of adults' workplace literacy skills as a function of instructional treatment; to characterize changes in workers' and supervisors' perceptions of worker effectiveness as a function of…

  13. Work-based Project Overcomes Basic Skills Stigma.

    ERIC Educational Resources Information Center

    Wallis, Emma

    2002-01-01

    A project to provide steel workers in North Wales with guidance about learning opportunities and to promote lifelong learning in the workplace focused on the development of basic information technology skills. (JOW)

  14. Foundational workplace safety and health competencies for the emerging workforce.

    PubMed

    Okun, Andrea H; Guerin, Rebecca J; Schulte, Paul A

    2016-12-01

    Young workers (aged 15-24) suffer disproportionately from workplace injuries, with a nonfatal injury rate estimated to be two times higher than among workers age 25 or over. These workers make up approximately 9% of the U.S. workforce and studies have shown that nearly 80% of high school students work at some point during high school. Although young worker injuries are a pressing public health problem, the critical knowledge and skills needed to prepare youth for safe and healthy work are missing from most frameworks used to prepare the emerging U.S. workforce. A framework of foundational workplace safety and health knowledge and skills (the NIOSH 8 Core Competencies) was developed based on the Health Belief Model (HBM). The proposed NIOSH Core Competencies utilize the HBM to provide a framework for foundational workplace safety and health knowledge and skills. An examination of how these competencies and the HBM apply to actions that workers take to protect themselves is provided. The social and physical environments that influence these actions are also discussed. The NIOSH 8 Core Competencies, grounded in one of the most widely used health behavior theories, fill a critical gap in preparing the emerging U.S. workforce to be cognizant of workplace risks. Integration of the NIOSH 8 Core Competencies into school curricula is one way to ensure that every young person has the foundational workplace safety and health knowledge and skills to participate in, and benefit from, safe and healthy work. Published by Elsevier Ltd.

  15. Assessing Teamwork in Undergraduate Education: A Measurement Tool to Evaluate Individual Teamwork Skills

    ERIC Educational Resources Information Center

    Britton, Emily; Simper, Natalie; Leger, Andrew; Stephenson, Jenn

    2017-01-01

    Effective teamwork skills are essential for success in an increasingly team-based workplace. However, research suggests that there is often confusion concerning how teamwork is measured and assessed, making it difficult to develop these skills in undergraduate curricula. The goal of the present study was to develop a sustainable tool for assessing…

  16. Educating for the Workplace through the Arts.

    ERIC Educational Resources Information Center

    Getty Education Inst. for the Arts, Los Angeles, CA.

    Business leaders are increasingly realizing that arts education is beneficial in preparing young people for the workplace. Increasingly, business is acknowledging that arts education develops collaborative and teamwork skills, technological competencies, flexible thinking, and an appreciation for diversity. The need for imagination and creativity…

  17. Organizational Development Interventions for Enhancing Creativity in the Workplace.

    ERIC Educational Resources Information Center

    Basadur, Min

    1997-01-01

    Evaluates traditional organizational development approaches to crises in commitment and adaptability, and presents a new approach to organizational development based on organizational creativity. Discusses the need to encourage employees to master new thinking skills and create an infrastructure that ensures these skills will be used regularly.…

  18. Promoting Children's Ethical Development through Social and Emotional Learning

    ERIC Educational Resources Information Center

    Devaney, Elizabeth; O'Brien, Mary Utne; Tavegia, Mary; Resnik, Hank

    2005-01-01

    Although few educators, youth development practitioners, and student support services personnel question the importance of helping children to develop the skills necessary to be successful in the workplace, make ethical decisions, and be engaged and contributing citizens, these skills are rarely taught explicitly and effectively. The pressures of…

  19. An interview study of how clinical teachers develop skills to attend to different level learners.

    PubMed

    Chen, H Carrie; Fogh, Shannon; Kobashi, Brent; Teherani, Arianne; Ten Cate, Olle; O'Sullivan, Patricia

    2016-06-01

    One clinical teaching challenge is the engagement of learners at different levels. Faculty development offerings mostly address general strategies applicable to all learners. This study examined how clinical faculty members develop the skills to work with different level learners. We conducted semi-structured interviews with medical school faculty members identified as excellent clinical teachers teaching multiple levels of learners. They discussed how they developed their approach to teaching different level learners and how their teaching evolved over time. We performed thematic analysis of the interview transcripts using open and axial coding. We interviewed 19 faculty members and identified three themes related to development of teaching practices: teacher agency and work-based learning of teaching strategies, developmental trajectory of clinical teachers, and interplay between clinical confidence and teaching skills. Faculty members were proactive in using on-the-job experiences to develop their teaching practices. Their teaching practices followed a developmental trajectory towards learner centeredness, and this evolution was associated with the development of clinical skills and confidence. Learning skills to teach multi-level learners requires workplace learning. Faculty development should include workplace learning opportunities and use a developmental approach that accounts for the trajectory of teaching as well as clinical skills attainment.

  20. The Northeast Texas Adult Education Rural Workplace Literacy Program. Annual Performance Report.

    ERIC Educational Resources Information Center

    Barker, Sue; Burns, Kathryn; Bowers, Jana; Pruitt, Jeanni; Pate, Sally

    The Northeast Texas Adult Education Rural Education Workplace Literacy Program, which is a partnership between Northeast Texas Community College and area businesses, offers workplace literacy instruction designed around job-specific basic skills. Training is offered in the following: applied workplace technology; applied math skills; measurements…

  1. MBA Students' Workplace Writing: Implications for Business Writing Pedagogy and Workplace Practice

    ERIC Educational Resources Information Center

    Lentz, Paula

    2013-01-01

    Employers frequently complain about the state of their employees' writing skills. Much of the current research on this subject explores workplace writing skills from the employer's perspective. However, this article examines workplace writing from the employees' perspective. Specifically, it analyzes MBA students' responses to a course assignment…

  2. Integrating Industry Resources and Community Development: A Vision for the Future.

    ERIC Educational Resources Information Center

    Frost, Sally Joy

    The Adult Basic Education Program at Umgeni Water, a water authority in South Africa, is a workplace literacy program that seeks to impart skills within the workplace that can be used in community development, benefiting both the business and community involved. From a pilot project in 1989, the adult education program at Umgeni Water has grown…

  3. The Role of Vocational Education in the Development of Students' Academic Skills: An Implementation Guide. Information Series No. 340.

    ERIC Educational Resources Information Center

    Pritz, Sandra G.

    Integrated programs provide students with a balanced mix of academic and vocational skills needed in the workplace and for lifelong learning. Basic skills in mathematics, science, and communication form the foundation for lifelong learning and the content for higher-order skills. Occupational skills depend on and do not exist apart from academic…

  4. Another Look at the Relative Impact of Workplace Design on Training Transfer for Supervisory Communication Skills

    ERIC Educational Resources Information Center

    Hillsman, Terron L.; Kupritz, Virginia W.

    2010-01-01

    This ethnographic study extends the findings of earlier research that authenticated the impact of workplace design features on newly acquired communication skills back on the job. The qualitative nature of the earlier study, however, limited quantitative measurement of workplace design features that may have an impact on learned skills. This study…

  5. Workplace Communication Skills, Workplace Basic Skills, & Literacy Training in UAW-Chrysler Region 3. Final Performance Report.

    ERIC Educational Resources Information Center

    Indiana Vocational Technical Coll., Indianapolis.

    A workplace literacy partnership program model was demonstrated at four Chrysler plants in Indiana. Objectives were to improve workers' individual skills, enhance personal productivity, and increase work force job security and plant competitiveness. During the 3-month start-up phase, project staff worked with management and labor representatives…

  6. A Set of Vertically Integrated Inquiry-Based Practical Curricula that Develop Scientific Thinking Skills for Large Cohorts of Undergraduate Students

    ERIC Educational Resources Information Center

    Zimbardi, Kirsten; Bugarcic, Andrea; Colthorpe, Kay; Good, Jonathan P.; Lluka, Lesley J.

    2013-01-01

    Science graduates require critical thinking skills to deal with the complex problems they will face in their 21st century workplaces. Inquiry-based curricula can provide students with the opportunities to develop such critical thinking skills; however, evidence suggests that an inappropriate level of autonomy provided to under prepared students…

  7. Generation Z, Meet Cooperative Learning

    ERIC Educational Resources Information Center

    Igel, Charles; Urquhart, Vicki

    2012-01-01

    Today's Generation Z teens need to develop teamwork and social learning skills to be successful in the 21st century workplace. Teachers can help students develop these skills and enhance academic achievement by implementing cooperative learning strategies. Three key principles for successful cooperative learning are discussed. (Contains 1 figure.)

  8. Developing Effective Interpersonal Communication and Discussion Skills

    ERIC Educational Resources Information Center

    Smart, Karl L.; Featheringham, Richard

    2006-01-01

    Regardless of the content specialty--from accounting to information systems to finance--employers view effective communication as critical to an individual's success in today's competitive workplace. Most business degree programs require a business communication course to help students develop communication skills needed both in getting a job and…

  9. Thinking Beyond Numbers: Learning Numeracy for the Future Workplace. Support Document

    ERIC Educational Resources Information Center

    Marr, Beth; Hagston, Jan

    2007-01-01

    The use, learning and transfer of workplace numeracy skills, as well as current understandings of the term numeracy, are examined in this study. It also highlights the importance of numeracy as an essential workplace skill. "Thinking Beyond Numbers: Learning Numeracy for the Future Workplace" challenges the training system and training…

  10. Skill Intensity and Skills Development in Bangladesh Manufacturing Enterprises

    ERIC Educational Resources Information Center

    Comyn, Paul

    2013-01-01

    This paper reports on recent research into enterprise skill profiles and workplace training practices in the Bangladesh manufacturing industry. The article presents survey and interview data for 37 enterprises across eight manufacturing sectors collected during a study for the International Labour Organisation. The research analysed enterprise and…

  11. Online Professional Skills Workshops: Perspectives from Distance Education Graduate Students

    ERIC Educational Resources Information Center

    Gauvreau, Sarah; Hurst, Deborah; Cleveland-Innes, Martha; Hawranik, Pamela

    2016-01-01

    While many online graduate students are gaining academic and scholarly knowledge, the opportunities for students to develop and hone professional skills essential for the workplace are lacking. Given the virtual environment of distance learning, graduate students are often expected to glean professional skills such as analytical thinking,…

  12. The Bases of Competence. Skills for Lifelong Learning and Employability.

    ERIC Educational Resources Information Center

    Evers, Frederick T.; Rush, James C.; Berdrow, Iris

    This book, which is intended primarily for instructional development specialists, academic leaders, and faculty members in all types of postsecondary institutions, explains what skills and competencies students need to succeed in today's workplace and details how colleges and universities can strengthen the curriculum to cultivate those skills in…

  13. Foundational workplace safety and health competencies for the emerging workforce☆

    PubMed Central

    Okun, Andrea H.; Guerin, Rebecca J.; Schulte, Paul A.

    2016-01-01

    Introduction Young workers (aged 15–24) suffer disproportionately from workplace injuries, with a nonfatal injury rate estimated to be two times higher than among workers age 25 or over. These workers make up approximately 9% of the U.S. workforce and studies have shown that nearly 80% of high school students work at some point during high school. Although young worker injuries are a pressing public health problem, the critical knowledge and skills needed to prepare youth for safe and healthy work are missing from most frameworks used to prepare the emerging U.S. workforce. Methods A framework of foundational workplace safety and health knowledge and skills (the NIOSH 8 Core Competencies)was developed based on the Health Belief Model (HBM). Results The proposed NIOSH Core Competencies utilize the HBM to provide a framework for foundational workplace safety and health knowledge and skills. An examination of how these competencies and the HBM apply to actions that workers take to protect themselves is provided. The social and physical environments that influence these actions are also discussed. Conclusions The NIOSH 8 Core Competencies, grounded in one of the most widely used health behavior theories, fill a critical gap in preparing the emerging U.S. workforce to be cognizant of workplace risks. Practical applications Integration of the NIOSH 8 Core Competencies into school curricula is one way to ensure that every young person has the foundational workplace safety and health knowledge and skills to participate in, and benefit from, safe and healthy work. National Safety Council and Elsevier Ltd. All rights reserved. PMID:27846998

  14. Skills for Tomorrow. Workplace Skills Project. DACUM Charts.

    ERIC Educational Resources Information Center

    Mercer County Community Coll., Trenton, NJ.

    This packet contains sample DACUM (Developing a Curriculum) materials developed for two companies (The Hibbert Group and Trane Corporation). For the Hibbert Group, materials include the following: job and task descriptions for data services, inventory control, planning, and quality services personnel; a curriculum for those employees in reading,…

  15. Undergraduate Accounting Students: Prepared for the Workplace?

    ERIC Educational Resources Information Center

    Towers-Clark, Jane

    2015-01-01

    Purpose: This paper aims to explore and investigate student perceptions as to what generic skills they considered were important for accountants and to what extent these skills were developed by their programme of study. Design/methodology/approach: Data gathered from 357 UK undergraduate accounting degree graduates were used to develop insights…

  16. Learning from Others: Developing Preservice Teachers' Workplace Skills

    ERIC Educational Resources Information Center

    Ammentorp, Louise; Madden, Lauren

    2018-01-01

    Being a teacher requires the ability to work with difficult behaviors--not just of students and parents but also of colleagues. Preservice teachers need the opportunity to develop and practice collaboration and communication skills in school settings. This essay draws on research from organizational psychology to offer a framework for…

  17. Developing Professionals through Personalization

    ERIC Educational Resources Information Center

    Berte, Nicolette; King, Keanna; Demars, Michelle; Brownstein, Michael M.

    2008-01-01

    To develop the cognitive, social, and career skills needed to succeed in the modern workplace, students must learn to think creatively, apply their skills innovatively, and take risks constructively. Implicit in this position is the expectation that students will have the self-confidence to apply their knowledge in both familiar and new settings…

  18. English Language for the Chemical Plant.

    ERIC Educational Resources Information Center

    Mercer County Community Coll., Trenton, NJ.

    This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed for chemical plant employees, the course covers basic English speaking and writing skills needed to communicate effectively at work and outside the…

  19. Communication Skill Attributes Needed for Vocational Education enter The Workplace

    NASA Astrophysics Data System (ADS)

    Wahyuni, L. M.; Masih, I. K.; Rejeki, I. N. Mei

    2018-01-01

    Communication skills are generic skills which need to be developed for success in the vocational education entering the workforce. This study aimed to discover the attributes of communication skill considered important in entering the workforce as perceived by vocational education students. The research was conducted by survey method using questionnaire as data collecting tool. The research population is final year student of D3 Vocational education Program and D4 Managerial Vocational education in academic year 2016/2017 who have completed field work practice in industry. The sampling technique was proportional random sampling. Data were analyzed with descriptive statistics and independent sampel t-test. Have ten communication skills attributes with the highest important level required to enter the workplace as perceived by the vocational education diploma. These results indicate that there was the same need related communication skills to enter the workforce

  20. Fieldcrest Cannon Workplace Literacy Modules for Supervisors. Alabama Partnership for Training.

    ERIC Educational Resources Information Center

    Alabama State Dept. of Education, Montgomery.

    This packet contains eight learning modules developed for use in Fieldcrest Cannon workplace literacy classes for supervisors. The modules cover the following topics: (1) coaching/communication; (2) coaching/communication and motivation; (3) communication skills; (4) training/coaching; (5) time management; (6) policy and procedures; (7) safety;…

  1. Literacy in the Workplace: A Whole Language Approach.

    ERIC Educational Resources Information Center

    Carr, Kathryn S.

    The personnel director of a local industry requested reading help from Central Missouri State University for several employees. After several meetings, a workplace literacy program that used the whole language approach supplemented by direct instruction in word recognition skills was developed. Two types of tests were written. One, a vocabulary…

  2. Exploring the Link between Self-Efficacy, Workplace Learning and Clinical Practice

    ERIC Educational Resources Information Center

    Cox, Jennifer; Simpson, Maree Donna

    2016-01-01

    Pre-registration nurse education includes both conceptual and practical elements to prepare graduates for the transition to clinical practice. Workplace learning plays an important role in developing students' confidence, clinical skills and competency. This paper explores the, perhaps overlooked, centrality of self-efficacy to all areas of…

  3. Workplace Literacy Demonstration Project.

    ERIC Educational Resources Information Center

    Kissack, Tessie Saenz, Comp.; Clymer-Spradling, Carol, Ed.

    A model workplace literacy program is described that was designed to upgrade the basic skills of adult workers and developed by El Paso Community College in partnership with J&J Register Company, a Texas division of Philips Industries with approximately 300 workers. Pre-assessment results indicated that about 95 percent of the workers had…

  4. Communication in the Workplace.

    ERIC Educational Resources Information Center

    Shmerling, Leah

    Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…

  5. Instructional Alignment of Workplace Readiness Skills in Career and Technical Education

    ERIC Educational Resources Information Center

    Martin, Sarah Jane

    2009-01-01

    The United States faces a skills shortage that goes beyond academic and technical skills. Employers report entry-level workers lack the necessary "soft" skills, also referred to as workplace readiness skills, needed for success in the workforce; thus, calling on educational institutions to make improvements in high school curriculum in…

  6. Precision Strike Training in Lean Manufacturing: A Workplace Literacy Guidebook [and] Final Report on Precision Strike Workplace Literacy Training at CertainTeed Corporation.

    ERIC Educational Resources Information Center

    National Alliance of Business, Inc., Washington, DC.

    CertainTeed's Precision Strike training program was designed to close the gaps between the current status of its workplace and where that work force needed to be to compete successfully in global markets. Precision Strike included Skills and Knowledge in Lifelong Learning (SKILL) customized, computerized lessons in basic skills, one-on-one…

  7. Basic Skills & the Health Care Industry. Workforce & Workplace Literacy Series. Revised.

    ERIC Educational Resources Information Center

    BCEL Brief, 1993

    1993-01-01

    This brief is a combination directory of contact persons and annotated bibliography designed to provide information on developing and implementing basic skills training programs for workers in the health care industry. The first section contains information on 33 contact persons currently operating employee basic skills programs for health care…

  8. Focussing on Generic Skills in Training Packages.

    ERIC Educational Resources Information Center

    Dawe, Susan

    A study assessed whether training packages gave sufficient focus to attainment of generic skills and examined approaches that can be used to enhance the delivery of these skills so students are better prepared for the new demands of the workplace. A literature review and consultations with stakeholders provided information on development of the…

  9. Designing Management Curriculum for Workplace Readiness: Developing Students' Soft Skills

    ERIC Educational Resources Information Center

    Ritter, Barbara A.; Small, Erika E.; Mortimer, John W.; Doll, Jessica L.

    2018-01-01

    The increased complexity of today's work environment has made the need for soft skills, such as teamwork, communication, leadership, and problem solving, more salient than ever. Employers hire for these skills because it is increasingly the human resources that give organizations a competitive advantage. Therefore, academia must respond to these…

  10. Presentation skills for nurses.

    PubMed

    Foulkes, Mark

    2015-02-20

    This article emphasises the importance of effective presentation skills. Such skills allow nurses to share knowledge and expertise and to communicate clearly in a range of workplace scenarios. Nurses are increasingly being asked to present in formal and informal situations, such as conferences, poster presentations, job interviews, case reports and ward-based teaching. This article explores the principles underpinning the development of these skills, discusses the situations in which they could be applied and demonstrates how nurses might improve and develop as presenters.

  11. Integrating Literacy and Workplace Skills for Worker Advancement. Worker Education Program Final Report, May 1, 1992 - March 31, 1994.

    ERIC Educational Resources Information Center

    Boyter-Escalona, Margaret

    Final evaluation of the Workplace Education Program, funded by the National Workplace Literacy Program to provide workplace literacy education programs to 425 members of Chicago (Illinois) area clothing and textile workers union members, is presented. The program's goal was to enhance workers' basic literacy skills for present job stabilization…

  12. Modelling Graduate Skill Transfer from University to the Workplace

    ERIC Educational Resources Information Center

    Jackson, Denise

    2016-01-01

    This study explores skill transfer in graduates as they transition from university to the workplace. Graduate employability continues to dominate higher education agendas yet the transfer of acquired skills is often assumed. The study is prompted by documented concern with graduate performance in certain employability skills, and prevalent skill…

  13. Lesson Plans Used with Housekeeping Employees of the Sheraton Anchorage Hotel. Conversation and Reading Skills Correlated with Skill Books 1-3 of the "Laubach Way to English." Workplace Curriculum.

    ERIC Educational Resources Information Center

    Smith, Polly; King, Richard

    This packet contains four sets of lesson plans designed for the workplace curriculum for housekeeping employees at the Sheraton Anchorage Hotel (Anchorage, Alaska), as part of the Anchorage Workplace Literacy Program. The lesson plans, which are correlated with Laubach literacy method skills books levels 1-3, include conversation (dialogue,…

  14. Impact of Work Awareness Instruction for Adolescents with Special Needs.

    ERIC Educational Resources Information Center

    Black, Rhonda S.

    A work awareness curriculum designed to help disabled students develop the core social skills critical to success in the workplace was developed and presented to disabled students in two states. The core social skills were identified in a literature review. The curriculum included activities to increase students' awareness of often-unstated…

  15. English as a Second Language for Automotive Component Parts Line Operators.

    ERIC Educational Resources Information Center

    Lewandowski, Carol

    This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to improve the English speaking and reading skills of non-English-speaking automotive component parts line operators, the course covers oral, written,…

  16. Maintaining the Transfer of In-Service Teachers' Training in the Workplace

    ERIC Educational Resources Information Center

    Cheng, Eddie W. L.

    2016-01-01

    Professional training and development is a major component of updating teachers' pedagogical knowledge and skills. However, transferring such knowledge and skill may not always be successful. Based on the theory of planned behaviour (TPB), the present study has developed a model specifying the factors affecting transfer maintenance intention and…

  17. Developing skilled doctor-patient communication in the workplace: a qualitative study of the experiences of trainees and clinical supervisors.

    PubMed

    Giroldi, Esther; Veldhuijzen, Wemke; Geelen, Kristel; Muris, Jean; Bareman, Frits; Bueving, Herman; van der Weijden, Trudy; van der Vleuten, Cees

    2017-12-01

    To inform the development of recommendations to facilitate learning of skilled doctor-patient communication in the workplace, this qualitative study explores experiences of trainees and supervisors regarding how trainees learn communication and how supervisors support trainees' learning in the workplace. We conducted a qualitative study in a general practice training setting, triangulating various sources of data to obtain a rich understanding of trainees and supervisors' experiences: three focus group discussions, five discussions during training sessions and five individual interviews. Thematic network analysis was performed during an iterative process of data collection and analysis. We identified a communication learning cycle consisting of six phases: impactful experience, change in frame of reference, identification of communication strategies, experimentation with strategies, evaluation of strategies and incorporation into personal repertoire. Supervisors supported trainees throughout this process by creating challenges, confronting trainees with their behaviour and helping them reflect on its underlying mechanisms, exploring and demonstrating communication strategies, giving concrete practice assignments, creating safety, exploring the effect of strategies and facilitating repeated practice and reflection. Based on the experiences of trainees and supervisors, we conclude that skilled communication involves the development of a personal communication repertoire from which learners are able to apply strategies that fit the context and their personal style. After further validation of our findings, it may be recommended to give learners concrete examples, opportunities for repeated practise and reflection on personal frames of reference and the effect of strategies, as well as space for authenticity and flexibility. In the workplace, the clinical supervisor is able to facilitate all these essential conditions to support his/her trainee in becoming a skilled communicator.

  18. Central Services PREP (A Curriculum for Sterilization Technicians in the Workplace). Final Report.

    ERIC Educational Resources Information Center

    Tri-County Opportunities Industrialization Center, Inc., Harrisburg, PA.

    A workplace literacy curriculum for entry-level hospital workers who sterilize medical equipment for doctors and nurses was developed, tested, and published in Harrisburg, Pennsylvania. An assessment was conducted to identify the needs of the hospital's management and the literacy skills needed by its central services prep department, and…

  19. Workplace Climate and Peer Support as Determinants of Training Transfer

    ERIC Educational Resources Information Center

    Martin, Harry J.

    2010-01-01

    Although billions of dollars are spent annually on training and development, much about the transfer processes is not well understood. This study investigated the interaction of workplace climate and peer support on the transfer of learning in a corporate field setting. Supervisor ratings of performance on several skill dimensions were obtained…

  20. VISIONS2 Learning for Life Initiative. Workplace Literacy Implementation Model.

    ERIC Educational Resources Information Center

    Walsh, Chris L.; Ferguson, Susan E.; Taylor, Mary Lou

    This document presents a model for implementing workplace literacy education that focuses on giving front-line workers or first-line workers basic skills instruction and an appreciation for lifelong learning. The introduction presents background information on the model, which was developed during a partnership between a technical college and an…

  1. Students' Learning Processes during School-Based Learning and Workplace Learning in Vocational Education: A Review

    ERIC Educational Resources Information Center

    Schaap, Harmen; Baartman, Liesbeth; de Bruijn, Elly

    2012-01-01

    Learning in vocational schools and workplaces are the two main components of vocational education. Students have to develop professional competences by building meaningful relations between knowledge, skills and attitudes. There are, however, some major concerns about the combination of learning in these two learning environments, since vocational…

  2. Project Future. A Workplace Literacy Project.

    ERIC Educational Resources Information Center

    Jefferson County Public Schools, Louisville, KY.

    This document contains 12 units of study for a competency-based workplace literacy program, developed by Jefferson County Public Schools in Louisville, Kentucky, for a local plastics and engineering company. Each unit covers between two and nine competencies. Of the 12 units, 5 are devoted to language skills and 7 are devoted to mathematics. Each…

  3. Language and Literacy in Workplace Education: Learning at Work. Language in Social Life Series.

    ERIC Educational Resources Information Center

    Mawer, Giselle; Fletcher, Lee; McCall, Julia; O'Grady, Catherine; Ong, Bee Jong

    Interweaving theory and commentary with case studies, this book explores a multifaceted approach to workplace education that develops workers' skills and integrates learning, language, and cross-cultural issues into work, communication, and management practices. Chapter 1 explores the changing world of work and implications for workforce skill…

  4. Academic research training for a nonacademic workplace: a case study of graduate student alumni who work in conservation.

    PubMed

    Muir, Matthew J; Schwartz, Mark W

    2009-12-01

    Graduate education in conservation biology has been assailed as ineffective and inadequate to train the professionals needed to solve conservation problems. To identify how graduate education might better fit the needs of the conservation workplace, we surveyed practitioners and academics about the importance of particular skills on the job and the perceived importance of teaching those same skills in graduate school. All survey participants (n = 189) were alumni from the University of California Davis Graduate Group in Ecology and received thesis-based degrees from 1973 to 2008. Academic and practitioner respondents clearly differed in workplace skills, although there was considerably more agreement in training recommendations. On the basis of participant responses, skill sets particularly at risk of underemphasis in graduate programs are decision making and implementation of policy, whereas research skills may be overemphasized. Practitioners in different job positions, however, require a variety of skill sets, and we suggest that ever-increasing calls to broaden training to fit this multitude of jobs will lead to a trade-off in the teaching of other skills. Some skills, such as program management, may be best developed in on-the-job training or collaborative projects. We argue that the problem of graduate education in conservation will not be solved by restructuring academia alone. Conservation employers need to communicate their specific needs to educators, universities need to be more flexible with their opportunities, and students need to be better consumers of the skills offered by universities and other institutions.

  5. WINS: Workplace Improvement of Necessary Skills. Final Report.

    ERIC Educational Resources Information Center

    Dwyer, Ann

    The Workplace Improvement of Necessary Skills (WINS) project was initiated by a statewide coalition of Washington businesses and educational institutions to prepare workers in a number of high-performance workplaces to participate fully in their work environments. Together, the project's 11 sites served 872 participants. All project instructors…

  6. Evaluating the Development of Science Research Skills in Work-Integrated Learning through the Use of Workplace Science Tools

    ERIC Educational Resources Information Center

    McCurdy, Susan M.; Zegwaard, Karsten E.; Dalgety, Jacinta

    2013-01-01

    Concept understanding, the development of analytical skills and a research mind set are explored through the use of academic tools common in a tertiary science education and relevant work-integrated learning (WIL) experiences. The use and development of the tools; laboratory book, technical report, and literature review are examined by way of…

  7. Learning Clinical Skills during Bedside Teaching Encounters in General Practice: A Video-Observational Study with Insights from Activity Theory

    ERIC Educational Resources Information Center

    Ajjawi, Rola; Rees, Charlotte; Monrouxe, Lynn V.

    2015-01-01

    Purpose: This paper aims to explore how opportunities for learning clinical skills are negotiated within bedside teaching encounters (BTEs). Bedside teaching, within the medical workplace, is considered essential for helping students develop their clinical skills. Design/methodology/approach: An audio and/or video observational study examining…

  8. Communication for the Workplace: An Integrated Language Approach. Second Edition. Job Skills. Net Effect Series.

    ERIC Educational Resources Information Center

    Ettinger, Blanche; Perfetto, Edda

    Using a developmental, hands-on approach, this text/workbook helps students master the basic English skills that are essential to write effective business correspondence, to recognize language errors, and to develop decision-making and problem-solving skills. Its step-by-step focus and industry-specific format encourages students to review,…

  9. Slavery in America: A Thematic Unit Appropriate for Adult Literacy Classrooms. Teacher to Teacher.

    ERIC Educational Resources Information Center

    White, Lisa

    This thematic unit is designed for adult literacy students with at least a third grade reading level. Objectives are tied closely to skills needed for the General Educational Development tests and include computer and workplace skills. Equipped for the Future (EFF) roles and skills are also integrated into the plans. Best practice teaching…

  10. Developing Soft Skills in Millennial Students: A Delphi Study

    ERIC Educational Resources Information Center

    McCullough-Billups, Mary Y.

    2017-01-01

    This study addressed the deficiency in soft skills of millennial workers in the United States. The weakness or absence of soft skills of millennial workers is problematic because Millennials are rapidly increasing in the workplace as large numbers of baby boomers are retiring. The purpose of this study was to obtain the expert opinions of a sample…

  11. Workplace Basics: The Skills Employers Want.

    ERIC Educational Resources Information Center

    Carnevale, Anthony P.; And Others

    1989-01-01

    Identifies the basic skills needed by workers to function in today's high technology workplace. Examines ways of training employees in learning and communication skills, adaptability, personal management, group effectiveness, and organizational leadership. Describes the eight-step training approach used by Mazda Motor Manufacturing Corporation.…

  12. An Innovative Course in Technical Communication and More

    NASA Astrophysics Data System (ADS)

    Cranor, Maria B.; Price, Richard H.

    2004-05-01

    Several studies have shown that otherwise well-prepared physics undergraduates do not develop writing and speaking skills sufficient to the demands of graduate school or the technical workplace. To rectify this, we have developed and taught, for five semesters, a very successful course for junior and senior physics majors. Students improve their writing and speaking skills through technical projects and through a reading list which includes modules on scientific practice and ethics, pseudo science, management, and workplace collaboration. We present here an overview of this course, and discuss the pros and cons of introducing a useful, yet unusual and highly labor-intensive (for teachers and for students) class into the traditional physics curriculum.

  13. Gateway to Careers. Postsecondary VSO Hones Workplace Skills.

    ERIC Educational Resources Information Center

    Vernezze, Michael; Henkel, Marjorie

    1993-01-01

    The Gateway Marketing and Management Association is a local chapter of Delta Epsilon Chi, the postsecondary affiliate of Distributive Education Clubs of America. This vocational student organization provides leadership training and marketing skill development to prepare students for competition at state and national levels. (JOW)

  14. The Role of the Company in Generating Skills. The Learning Effects of Work Organization. Denmark.

    ERIC Educational Resources Information Center

    Kristensen, Peer Hull; Petersen, James Hopner

    The impact of developments in work organizations on the skilling process in Denmark was studied through a macro analysis of available statistical information about the development of workplace training in Denmark and case studies of three Danish firms. The macro analysis focused on the following: Denmark's vocational training system; the Danish…

  15. Virginia's Academic and Career Plan Emphasizes Middle School

    ERIC Educational Resources Information Center

    Jones, Virginia R.

    2010-01-01

    To have a meaningful, fulfilling career in the 21st century workplace, students need technical and academic skills as well as the ability to think and work collaboratively with others. Career education must begin in middle school or earlier to allow students time to develop the aptitudes, skills and attitudes necessary to develop an awareness of…

  16. Challenges and opportunities for preventing depression in the workplace: a review of the evidence supporting workplace factors and interventions.

    PubMed

    Couser, Gregory P

    2008-04-01

    To explore the literature regarding prevention of depression in the workplace. Literature review of what the author believes are seminal articles highlighting workplace factors and interventions in preventing depression in the workplace. Employees can help prevent depression by building protective factors such as better coping and stress management skills. Employees may be candidates for depression screening if they have certain risk factors such as performance concerns. Organizational interventions such as improving mental health literacy and focusing on work-life balance may help prevent depression in the workplace but deserve further study. A strategy to prevent depression in the workplace can include developing individual resilience, screening high-risk individuals and reducing that risk, improving organizational literacy, and integrating workplace and health care systems to allow access to proactive quality interventions.

  17. Project EASE II. Workplace Education Curricula: From Teaching Basic Skills to Training the Trainer.

    ERIC Educational Resources Information Center

    Northern Illinois Univ., De Kalb.

    This curriculum guide was created to guide workplace basic skills instructors in the design of customized curricula for Project Employment Assistance and Skill Enhancement (EASE II), an on-the-job literacy and basic skills improvement project for employees of small companies in the metal working industry in the Chicago area. The guide contains…

  18. Educating Students about the World of Work: An Example of Active Engagement Pedagogy.

    ERIC Educational Resources Information Center

    Hansen, Tronn Doennestad; Camposarcone, Kirsten; Nicodemus, Teresa; Gorton, Laura; Hamilton, Lynn; Guth, Christine; Hinckley, Adele; Cane, Susan; Chambliss, Catherine

    This paper describes an undergraduate level course developed with the dual agenda of teaching students basic empirical research skills and permitting them to explore concerns related to the workplace. Familiarizing students with workplace issues can assist them in making appropriate career choices and can help them to formulate plans for making a…

  19. Computer-Supported Peer Commenting: A Promising Instructional Method to Promote Skill Development in Vocational Education

    ERIC Educational Resources Information Center

    Gavota, Monica Cristiana; Cattaneo, Alberto; Arn, Christoph; Boldrini, Elena; Motta, Elisa; Schneider, Daniel; Betrancourt, Mireille

    2010-01-01

    In vocational education, a challenging issue is to help apprentices build integrated knowledge from workplace training and school teaching. The present research proposes a learning design in which apprentices are required to write with a reciprocal peer-tutoring approach about situations they encountered in the workplace in order to help in…

  20. Presentation Skills. P.R.I.D.E. People Retraining for Industry Excellence.

    ERIC Educational Resources Information Center

    Burt, Lorna

    This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace communication and public speaking course. The course is a review of basic speech concepts focused on helping participants to be comfortable in class discussions and speaking in front of an audience. Topics…

  1. Designers as Teachers and Learners: Transferring Workplace Design Practice into Educational Settings

    ERIC Educational Resources Information Center

    Mawson, B.

    2007-01-01

    The nature of the design process and how to develop this skill in novice designers has been of considerable interest to technology educators. The relationship between workplace and school-based design is one area in which a need for further research has been identified by Hill and Anning (2001, "International Journal of Technology and Design…

  2. Between Two Advisors: Interconnecting Academic and Workplace Settings in an Emerging Field

    ERIC Educational Resources Information Center

    Hytönen, Kaisa; Palonen, Tuire; Lehtinen, Erno; Hakkarainen, Kai

    2016-01-01

    This article examines a new training design for continuing professional development that aims to support the learning of the novel knowledge and skills needed in emerging professional fields by interconnecting academic and workplace settings. The training design is based on using two advisors, one from working life and the other from an academic…

  3. Student Vocational Teachers: The Significance of Individual Positions in Workplace Learning

    ERIC Educational Resources Information Center

    Goh, Adeline Yuen Sze; Zukas, Miriam

    2016-01-01

    In most initial teacher preparation (ITP) programmes, learning in teaching placements is considered to be an important component for providing workplace learning experiences to develop the skills of being a teacher. This paper is based on a bigger qualitative study which explored the learning experiences of a group of in-service student vocational…

  4. Effective Writing in the Workplace: A Writing Workshop.

    ERIC Educational Resources Information Center

    Consol, Colleen

    This document is the instructor's edition of a learning module that is designed to be presented as an 8-hour workshop to help workers master the skills needed for effective writing in the workplace. It was developed by educators from the Emily Griffith Opportunity School. The workshop materials are designed to enable participants to do the…

  5. Does the Reality of Workplace Training Match the Theory?: An Analysis of Public Sector Employees' Training Decisions

    ERIC Educational Resources Information Center

    O'Keefe, Sue; Crase, Lin; Dollery, Brian

    2007-01-01

    The provision of, and participation in, workplace training and development has received significant recent attention in Australia in the face of rapid technological change, an ageing labour force and a growing skill shortage. Accordingly, many organisations have put in place policies and practices that ostensibly aim to encourage and support…

  6. Linkage: A Manitoba Survey of Basic Skills Awareness in the Workplace.

    ERIC Educational Resources Information Center

    Manitoba Dept. of Education and Training, Winnipeg. Literacy and Continuing Education Branch.

    Manitoba, Canada, workplace stakeholder groups were interviewed to determine the issues they faced and their awareness of, and ability to deal with, workplace basic skills issues. Interviews collected the opinions of 78 employer representatives, 121 employees, and 5 union representatives in the 6 emerging economic sectors of health care products,…

  7. The Need for Work Force Education. Fastback 350.

    ERIC Educational Resources Information Center

    Gordon, Edward E.

    Educational problems underlie the crisis in the high-tech workplace. Insufficient expenditures for workplace education result in low productivity. Technology requires a skilled work force; the chief competitive advantage for a nation will be its skilled workers. Workplace literacy has been a half-hearted effort. Investment of billions by U.S.…

  8. Workplace Literacy Teacher Training: Strategies for Instruction.

    ERIC Educational Resources Information Center

    Harrington, Lois G.; And Others

    These four learning guides comprise one of four packages in the Workplace Literacy Teacher Training series that provides information and skills necessary for the user to become a successful instructor in an effective workplace literacy program. The guides in this package focus on the skills at the heart of such programs--communication, reading,…

  9. Workplace Literacy and Numeracy Learning: An Opportunity for Trade Union Renewal in Australia?

    ERIC Educational Resources Information Center

    Yasukawa, Keiko; Brown, Tony; Black, Stephen

    2012-01-01

    This paper first examines the current literacy and numeracy "crisis" in Australian workplaces where loss of productivity, lack of take-up in training, and skills shortages are being blamed on workers' lack of literacy and numeracy skills. Literacy and numeracy in workplaces are more complex and require alternative understandings of…

  10. Workplace Learning Curriculum Guides. Volume V: Functional Skills.

    ERIC Educational Resources Information Center

    Colorado Community Coll. and Occupational Education System, Denver.

    This volume, one of a series of eight curriculum guides compiled by the Colorado Workplace Learning Initiative: 1991-92, includes five courses on functional skills for a workplace literacy curriculum. Introductory materials include a table of contents, a list of the curriculum topics covered in each guide, and a section called "Hello…

  11. Employee to employer communication skills: balancing cancer treatment and employment.

    PubMed

    Brown, Richard F; Owens, Myra; Bradley, Cathy

    2013-02-01

    Cancer patients face difficulties in accessing legally mandated benefits and accommodations when they return to the workplace. Poor employer-employee communication inflates these difficulties. Although proven methods to facilitate physician-patient communication exist, these have not been applied to the workplace. Thus, we aimed to assess the feasibility and utility of applying these methods to educate patients about their workplace rights and provide them with communication skills training to aid their conversations with their employers. A DVD was produced to educate patients and facilitate workplace communication. Participants consisted of 28 solid tumor cancer patients (14 women and 14 men) who completed primary cancer treatment in the past 12 months and were employed at the time of diagnosis. Participants watched a communication skills training DVD and completed a telephone interview. The interview elicited information about workplace experiences and evaluation of the DVD training program. The physician-patient communication skills training model utilized was successfully translated to the employer-employee setting. All but one participant found the DVD useful and easy to understand and indicated a high degree of confidence in using the communication skills to help them ask for workplace accommodations. All participants agreed that it would help newly diagnosed patients in discussions with their employers. Our data provides promising preliminary evidence that patient communication skills training can be applied to the workplace setting and is a welcomed aid to newly diagnosed cancer patients in their discussions with employers regarding the impact of treatment on their work performance and needs for accommodations. Copyright © 2011 John Wiley & Sons, Ltd.

  12. Literacy Leader Fellowship Program Reports. Part I in a Series. Framework for Developing Skill Standards for Workplace Literacy.

    ERIC Educational Resources Information Center

    Askov, Eunice N.

    This document describes two activities of the Literacy Leader Fellowship research project, which addressed the needs of adult educators for knowledge of job skills and of business and unions for information about adult literacy efforts. The first section describes the following efforts related to skill standards and other policy initiatives: (1)…

  13. Collaboration in a competitive healthcare system: negotiation 101 for clinicians.

    PubMed

    Clay-Williams, Robyn; Johnson, Andrew; Lane, Paul; Li, Zhicheng; Camilleri, Lauren; Winata, Teresa; Klug, Michael

    2018-04-09

    Purpose The purpose of this paper is to evaluate the effectiveness of negotiation training delivered to senior clinicians, managers and executives, by exploring whether staff members implemented negotiation skills in their workplace following the training, and if so, how and when. Design/methodology/approach This is a qualitative study involving face-to-face interviews with 18 senior clinicians, managers and executives who completed a two-day intensive negotiation skills training course. Interviews were transcribed verbatim, and inductive interpretive analysis techniques were used to identify common themes. Research setting was a large tertiary care hospital and health service in regional Australia. Findings Participants generally reported positive affective and utility reactions to the training, and attempted to implement at least some of the skills in the workplace. The main enabler was provision of a Negotiation Toolkit to assist in preparing and conducting negotiations. The main barrier was lack of time to reflect on the principles and prepare for upcoming negotiations. Participants reported that ongoing skill development and retention were not adequately addressed; suggestions for improving sustainability included provision of refresher training and mentoring. Research limitations/implications Limitations include self-reported data, and interview questions positively elicited examples of training translation. Practical implications The training was well matched to participant needs, with negotiation a common and daily activity for most healthcare professionals. Implementation of the skills showed potential for improving collaboration and problem solving in the workplace. Practical examples of how the skills were used in the workplace are provided. Originality/value To the authors' knowledge, this is the first international study aimed at evaluating the effectiveness of an integrative bargaining negotiation training program targeting executives, senior clinicians and management staff in a large healthcare organization.

  14. Index of Workplace & Adult Basic Skills Software.

    ERIC Educational Resources Information Center

    Askov, Eunice N.; Clark, Cindy Jo

    This index of workplace and adult basic skills computer software includes 108 listings. Each listing is described according to the following classifications: (1) teacher/tutor tools (customizable or mini-authoring systems); (2) assessment and skills; (3) content; (4) instruction method; (5) system requirements; and (6) name, address, and phone…

  15. Enhancing clinical learning in the workplace: a qualitative study.

    PubMed

    Magnier, K; Wang, R; Dale, V H M; Murphy, R; Hammond, R A; Mossop, L; Freeman, S L; Anderson, C; Pead, M J

    Workplace learning (WPL) is seen as an essential component of clinical veterinary education by the veterinary profession. This study sought to understand this type of learning experience more deeply. This was done utilising observations of students on intramural rotations (IMR) and interviews with students and clinical staff. WPL was seen as an opportunity for students to apply knowledge and develop clinical and professional skills in what is generally regarded as a safe, authentic environment. Clinical staff had clear ideas of what they expected from students in terms of interest, engagement, professionalism, and active participation, where this was appropriate. In contrast, students often did not know what to expect and sometimes felt under-prepared when entering the workplace, particularly in a new species area. With the support of staff acting as mentors, students learned to identify gaps in their knowledge and skills, which could then be addressed during specific IMR work placements. Findings such as these illustrate both the complexities of WPL and the diversity of different workplace settings encountered by the students.

  16. Enhancing clinical learning in the workplace: a qualitative study

    PubMed Central

    Magnier, K.; Wang, R.; Dale, V. H. M.; Murphy, R.; Hammond, R. A.; Mossop, L.; Freeman, S. L.; Anderson, C.; Pead, M. J.

    2011-01-01

    Workplace learning (WPL) is seen as an essential component of clinical veterinary education by the veterinary profession. This study sought to understand this type of learning experience more deeply. This was done utilising observations of students on intramural rotations (IMR) and interviews with students and clinical staff. WPL was seen as an opportunity for students to apply knowledge and develop clinical and professional skills in what is generally regarded as a safe, authentic environment. Clinical staff had clear ideas of what they expected from students in terms of interest, engagement, professionalism, and active participation, where this was appropriate. In contrast, students often did not know what to expect and sometimes felt under-prepared when entering the workplace, particularly in a new species area. With the support of staff acting as mentors, students learned to identify gaps in their knowledge and skills, which could then be addressed during specific IMR work placements. Findings such as these illustrate both the complexities of WPL and the diversity of different workplace settings encountered by the students. PMID:22090156

  17. Kodak Skills Enhancement Program. U.S. Department of Education National Workplace Literacy Project. Final Report.

    ERIC Educational Resources Information Center

    Beaudin, Bart P.

    The Kodak Skills Enhancement program was a workplace literacy project funded through the U.S. Department of Education's National Workplace Literacy Program. The project goals were as follows: (1) establish a positive climate within the Kodak corporate environment to ensure program effectiveness by garnering support at all levels; (2) determine the…

  18. Diesel Technology: Safety Skills. [Teacher and Student Editions.

    ERIC Educational Resources Information Center

    Kellum, Mary

    Competency-based teacher and student materials are provided for three units on safety skills as part of a diesel technology curriculum. The units cover the following topics: general safety; workplace safety; and first aid. The materials are based on the curriculum-alignment concept of first stating the objectives, then developing instructional…

  19. GED Items. Volume 4, Numbers 1-6.

    ERIC Educational Resources Information Center

    GED Items, 1987

    1987-01-01

    The first of six issues of the GED Items newsletter published in 1987 contains articles on one company's approach to literacy in the workplace, General Educational Development (GED) teacher training videotapes, and a process model for improving thinking skills. Articles in issue 2 address military recruiting, synthesis thinking skills, and GED in…

  20. Developing Communication in the Workplace for Non-Native English Speakers.

    ERIC Educational Resources Information Center

    Nichols, Pat; Watkins, Lisa

    This curriculum module contains materials for conducting a course designed to build oral and written English skills for nonnative speakers. The course focuses on increasing vocabulary, improving listening/speaking skills, extracting information from various written texts (such as memos, notes, business forms, manuals, letters), and developing…

  1. Communication Skills for Banking Curriculum.

    ERIC Educational Resources Information Center

    Fairfax County Public Schools, Falls Church, VA. Office of Adult and Community Education.

    The communications skills course was developed for bank employees who are non-native speakers of English, to assist them in improving their English and knowledge of the American workplace culture and to increase productivity. It consists of three instructional levels. Topics covered in level 1 reflect concerns of bank managers about basic…

  2. An Examination of the Relationship between SkillsUSA Student Contest Preparation and Academics

    ERIC Educational Resources Information Center

    Threeton, Mark D.; Pellock, Cynthia

    2010-01-01

    Career and Technical Student Organizations (CTSOs) assert they are assisting students in developing leadership, teamwork, citizenship, problem solving, communication, and academic skills for workplace success, but with limited research on their outcomes, are these empty claims? With integration of academics being a major Career and Technical…

  3. The Cultural Nature of Valued Skills: A Qualitative Investigation of Postsecondary Science Education and the "Skills Gap" in Wisconsin. WCER Working Paper No. 2016-06

    ERIC Educational Resources Information Center

    Benbow, Ross J.; Hora, Matthew T.

    2016-01-01

    The narrative of the "skills gap," or the notion that the United States economy suffers because employers are not able to find job applicants with workplace-ready skills (e.g., American Society for Training and Development 2012), has become an influential rallying cry in higher education funding circles in recent years. It is with these…

  4. Report Writing for Technical Staff. P.R.I.D.E. People Retraining for Industry Excellence.

    ERIC Educational Resources Information Center

    Burt, Lorna

    This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in report writing skills for technical staff. The course has been designed to help new engineers with all aspects of report writing. It covers the outline and structure of reports, brainstorming,…

  5. Student Teachers' Workplace-Based Learning in Sweden on Early Childhood Education for Sustainability: Experiences in Practice Settings

    ERIC Educational Resources Information Center

    Ärlemalm-Hagsér, Eva

    2017-01-01

    Workplace-based learning experiences are integral to early childhood teacher education. In Sweden, the objectives of early childhood teacher education programmes require students to develop knowledge and skills about education for sustainability (EfS), in accordance with national policy documents. This includes how to work with EfS in everyday…

  6. A Model to Operate an On-Campus Retail Store for Workplace Experiential Learning

    ERIC Educational Resources Information Center

    Truman, Kiru; Mason, Roger B.; Venter, Petrus

    2017-01-01

    Many retailers argue that university students do not have the practical experience and skills required in the workplace when graduating. This paper reports on research undertaken to address this issue and to identify a model to guide development and implementation of a retail store, on a university campus, to be used for work-integrated learning.…

  7. Public Sector Training: A "Blind" Spot in the 1999 South African National Levy-Grant Policy

    ERIC Educational Resources Information Center

    Paterson, Andrew

    2005-01-01

    In 2000, South Africa implemented a levy-grant policy (Skills Development Levies Act, 1999) to give an incentive for workplace training across private and public sector workplaces alike, but the impact of the levy-grant scheme in the public sector was restricted by financial and management processes unique to that environment. This article shows…

  8. Tests That Work: Designing and Delivering Fair and Practical Measurement Tools in the Workplace.

    ERIC Educational Resources Information Center

    Westgaard, Odin

    This guide shows organization managers how to use tests to assess skills and values in the workplace, as well as how to develop good, fair tests without needing any other resources. Part 1, chapters 1 through 5, presents basic information about tests and their practical applications. Part 2 describes the 15 steps of the testing process. The…

  9. A work-based educational intervention to support the development of personal resilience in nurses and midwives.

    PubMed

    McDonald, Glenda; Jackson, Debra; Wilkes, Lesley; Vickers, Margaret H

    2012-05-01

    A work-based educational programme was the intervention used in a collective case study aiming to develop, strengthen and maintain personal resilience amongst fourteen nurses and midwives. The participants attended six, monthly workshops and formed a participatory learning group. Post-intervention, participants reported positive personal and professional outcomes, including enhanced self-confidence, self-awareness, communication and conflict resolution skills. They strengthened relationships with their colleagues, enabling them to build helpful support networks in the workplace. The intervention used new and innovative ways of engaging nurses and midwives exhibiting the effects of workplace adversity - fatigue, pressure, stress and emotional labour. Participants were removed from their usual workplace environment and brought together to engage in critical reflection, experiential learning and creativity whilst also learning about the key characteristics and strategies of personal resilience. Participants' experiences and skills were valued and respected; honest airing of the differences within the group regarding common workplace issues and concerns was encouraged. The new contribution of this intervention for nursing and midwifery education was supporting the learning experience with complementary therapies to improve participants' wellbeing and reduce stress. Copyright © 2011. Published by Elsevier Ltd.

  10. Swedish students' and preceptors' perceptions of what students learn in a six-month advanced pharmacy practice experience.

    PubMed

    Wallman, Andy; Sporrong, Sofia Kälvemark; Gustavsson, Maria; Lindblad, Asa Kettis; Johansson, Markus; Ring, Lena

    2011-12-15

    To identify what pharmacy students learn during the 6-month advanced pharmacy practice experience (APPE) in Sweden. Semi-structured interviews were conducted with 18 pharmacy APPE students and 17 pharmacist preceptors and analyzed in a qualitative directed content analysis using a defined workplace learning typology for categories. The Swedish APPE provides students with task performance skills for work at pharmacies and social and professional knowledge, such as teamwork, how to learn while in a work setting, self-evaluation, understanding of the pharmacist role, and decision making and problem solving skills. Many of these skills and knowledge are not accounted for in the curricula in Sweden. Using a workplace learning typology to identify learning outcomes, as in this study, could be useful for curricula development. Exploring the learning that takes place during the APPE in a pharmacy revealed a broad range of skills and knowledge that students acquire.

  11. Uncovering University Students' Readiness through Their Assessment of Workplace Communication Skills

    ERIC Educational Resources Information Center

    Magogwe, Joel M.; Nkosana, Leonard B. M.; Ntereke, Beauty B.

    2014-01-01

    Employers in today's competitive and challenging global world prefer employees who possess "soft skills" in addition to "hard skills" because they make an impact and create a good impression in the workplace. This study examined employment readiness of the University of Botswana (UB) students who took the Advanced Communication…

  12. [Forced spirometry procedure].

    PubMed

    Cortés Aguilera, Antonio Javier

    2008-11-01

    Forced spirometry consists in a complementary test which is carried out in a health office in a workplace in order to determine the lung capacity of workers exposed to determined professional risks or those susceptible to determined working conditions which could lead to the development of respiratory problems. This test has been developed based on health vigilance laws under Article 22 of the Law for Prevention of Risks in the Workplace and requires that the technician, a nurse in a workplace, who performs it have some knowledge and skills regarding its use, following the norms for forced spirometry set by the Spanish Association for Pneumatology and Thoracic Surgery (SEPAR).

  13. Effectiveness of a workplace training programme in improving social, communication and emotional skills for adults with autism and intellectual disability in Hong Kong--a pilot study.

    PubMed

    Liu, Karen P Y; Wong, Denys; Chung, Anthony C Y; Kwok, Natalie; Lam, Madeleine K Y; Yuen, Cheri M C; Arblaster, Karen; Kwan, Aldous C S

    2013-12-01

    This pilot study explored the effectiveness of workplace training programme that aimed to enhance the work-related behaviours in individuals with autism and intellectual disabilities. Fourteen participants with autism and mild to moderate intellectual disability (mean age = 24.6 years) were recruited. The workplace training programme included practices in work context and group educational sessions. A pre-test-post-test design was used with the Work Personality Profile, the Scale of Independent Behaviour Revised and the Observational Emotional Inventory Revised to evaluate the targeted behaviours. Improvement in social and communication skills specific to the workplace was achieved. For emotional control, participants became less confused and had a better self-concept. However, improvement in other general emotional behaviours, such as impulse control, was limited. The results indicated that a structured workplace training programme aimed at improving social, communication and emotional behaviours can be helpful for people with autism and intellectual disability. Further study with a larger sample size and a control group is recommended. The development of specific programme to cater for the emotional control needs at workplace for people with autism is also suggested. Copyright © 2013 John Wiley & Sons, Ltd.

  14. On becoming a coach: a pilot intervention study with managers in long-term care.

    PubMed

    Cummings, Greta; Mallidou, Anastasia A; Masaoud, Elmabrok; Kumbamu, Ashok; Schalm, Corinne; Spence Laschinger, Heather K; Estabrooks, Carole A

    2014-01-01

    Health care leaders have called for the development of communication and leadership skills to improve manager-employee relationships, employee job satisfaction, quality care, and work environments. The aim of the study reported here was to pilot how a 2-day coaching workshop ("Coaching for Impressive CARE") conducted as a leadership development strategy influenced frontline care managers' coaching practices in residential long-term care (LTC) settings. We had four objectives: (a) to identify managers' perceptions of their role as a coach of employee performance in LTC facilities, (b) to understand managers' intentions to coach employee performance, (c) to examine opportunities and factors that contributed to or challenged implementation of workshop coaching skills in daily leadership/management practice, and (d) to examine managers' reports of using coaching practices and employee responses after the workshop. We used an exploratory/descriptive design involving pre-/post-workshop surveys, e-mail reminders, and focus groups to examine participation of 21 LTC managers in a 2-day coaching workshop and their use of coaching practices in the workplace. Focus group findings provided examples of how participants used their coaching skills in practice (e.g., communicating empathy) and how staff responded. Factors contributing to and challenging implementation of these coaching skills in the workplace were identified. Attitudes and intentions to be a coach increased significantly, and some coaching skills were used more frequently after the workshop, specifically planning for performance change with employees. The coaching workshop was feasible to implement, well received by participants, influenced their willingness to become coaches, and had some noted impact on their use of coaching behaviors in the workplace. Coaching skills by managers to improve staff performance with residents in LTC facilities can be learned.

  15. The Role of the Company in Generating Skills. The Learning Effects of Work Organization in the United Kingdom.

    ERIC Educational Resources Information Center

    Walsh, Kenneth; Green, Andy; Steedman, Hilary

    The impact of developments in work organizations on the skilling process in the United Kingdom was studied through a macro analysis of available statistical information about the development of workplace training in the United Kingdom and case studies of three U.K. firms. The macro analysis focused on the following: initial training arrangements;…

  16. Active learning and leadership in an undergraduate curriculum: How effective is it for student learning and transition to practice?

    PubMed

    Middleton, Rebekkah

    2013-03-01

    Nurses are being increasingly asked to develop leadership skills in their practice and to be actively involved in continuous change processes in the workplace. Nursing students need to be developing leadership skills prior to entering the workplace to ensure they are able to meet the challenges associated with organisations and the cultures present in nursing, along with having highly tuned communication skills and leadership attributes that contribute to best patient care and outcomes. This paper looks at how the use of Active Learning in an undergraduate setting enabled the development and implementation of a leadership subject for nursing students preparing for professional practice. Through the use of a specific model of Active Learning, incorporating multiple intelligences into education allows students to bring deeper learning to their conscience so that whole person learning is an engaged experience. It seems apparent that Active Learning is an effective means of learning about leadership in undergraduate students who are developing towards a career as a health professional. Copyright © 2012 Elsevier Ltd. All rights reserved.

  17. Teaching Scientists to Communicate: Evidence-Based Assessment for Undergraduate Science Education

    ERIC Educational Resources Information Center

    Mercer-Mapstone, Lucy; Kuchel, Louise

    2015-01-01

    Communication skills are one of five nationally recognised learning outcomes for an Australian Bachelor of Science (BSc) degree. Previous evidence indicates that communication skills taught in Australian undergraduate science degrees are not developed sufficiently to meet the requirements of the modern-day workplace--a problem faced in the UK and…

  18. Training Advanced Writing Skills: The Case for Deliberate Practice

    ERIC Educational Resources Information Center

    Kellogg, Ronald T.; Whiteford, Alison P.

    2009-01-01

    The development of advanced writing skills has been neglected in schools of the United States, with even some college graduates lacking the level of ability required in the workplace (National Commission on Writing, 2003, 2004). The core problem, we argue, is an insufficient degree of appropriate task practice distributed throughout the secondary…

  19. Virtual Placements to Develop Employability Skills for Civil and Environmental Engineering Students

    ERIC Educational Resources Information Center

    Paul, Parneet

    2015-01-01

    This project work addresses the crucial need to encourage undergraduate civil and environmental engineering students to gain employment skills and training right from the start of their studies so that their overall employability increases; their confidence level in networking with industry and within the workplace increases; and so that they are…

  20. Surveying the Scene: Learning Metaphors, Survey Design and the Workplace Context

    ERIC Educational Resources Information Center

    Felstead, Alan; Fuller, Alison; Unwin, Lorna; Ashton, David; Butler, Peter; Lee, Tracey

    2005-01-01

    The skills debate in many European countries has for many years been preoccupied with the supply of qualified individuals and participation in training events. However, recent case-study work suggests that qualifications and training are partial measures of skill development as most learning arises naturally out of the demands and challenges of…

  1. Development and Face Validation of Strategies for Improving Consultation Skills

    ERIC Educational Resources Information Center

    Lefroy, Janet; Thomas, Adam; Harrison, Chris; Williams, Stephen; O'Mahony, Fidelma; Gay, Simon; Kinston, Ruth; McKinley, R. K.

    2014-01-01

    While formative workplace based assessment can improve learners' skills, it often does not because the procedures used do not facilitate feedback which is sufficiently specific to scaffold improvement. Provision of pre-formulated strategies to address predicted learning needs has potential to improve the quality and automate the provision of…

  2. W.E.S.T. Pilot Project. Final Report.

    ERIC Educational Resources Information Center

    O'Gorman, Lori A. Stinson

    The Saskatchewan Federation of Labor (SFL) conducted a Workers' Education for Skills Training, or WEST Program, to upgrade its membership's basic literacy skills. The purpose of the WEST Program was to develop, ensure access to, and build support for a workplace literacy program designed to meet the diverse needs of affiliates' members. Six…

  3. Skills Certifications and Workforce Development: Partnering with Industry and Ourselves.

    ERIC Educational Resources Information Center

    Cantor, Jeffrey A.

    2002-01-01

    This article states that constant changing workplace technology requirements have placed a burden on the employees to remain competent. This problem can be alleviated by community colleges that offer credentials in different occupations. Community colleges can aid in the creation of new jobs by providing students with the skills that are highly…

  4. Combining Technology and Narrative in a Learning Environment for Workplace Training.

    ERIC Educational Resources Information Center

    Nelson, Wayne A.; Wellings, Paula; Palumbo, David; Gupton, Christine

    In a project designed to provide training for entry-level job skills in high tech industries, a combination of narrative and technology was employed to aid learners in developing the necessary soft skills (dependability, responsibility, listening comprehension, collaboration, et cetera) sought by employers. The EnterTech Project brought together a…

  5. Janitorial Unit Prepared for Carr Grocery Employees. Custodian's Guide Prepared for the Anchorage School District Custodial Employees. Workplace Curriculum.

    ERIC Educational Resources Information Center

    Jones, Jan; And Others

    This packet contains lesson plans and an evaluation for a janitorial unit designed to teach reading and writing skills to grocery store janitors. The lesson plans were developed, using the Laubach literacy method, for a workplace literacy project at Carr Grocery Store in Anchorage, Alaska. The lesson plans, which are correlated with Laubach skills…

  6. Workers and Workplaces: Diversity, Challenge, Excellence! The Annual National State Occupational Information Coordinating Committee (SOICC) Conference (14th, Albany, New York, July 22-24, 1991). Highlights.

    ERIC Educational Resources Information Center

    Northwest Regional Educational Lab., Portland, OR. NOICC Training Support Center.

    This document contains highlights from a conference focused on helping the United States meet current and future workplace needs in a rapidly changing economy in which occupational information and career development skills are becoming more and more crucial. The report is organized in five sections: conference highlights; selected workshop…

  7. Group Training in Interpersonal Problem-Solving Skills for Workplace Adaptation of Adolescents and Adults with Asperger Syndrome: A Preliminary Study

    ERIC Educational Resources Information Center

    Bonete, Saray; Calero, María Dolores; Fernández-Parra, Antonio

    2015-01-01

    Adults with Asperger syndrome show persistent difficulties in social situations which psychosocial treatments may address. Despite the multiple studies focusing on social skills interventions, only some have focused specifically on problem-solving skills and have not targeted workplace adaptation training in the adult population. This study…

  8. Rethinking UK Small Employers' Skills Policies and the Role of Workplace Learning

    ERIC Educational Resources Information Center

    Kitching, John

    2008-01-01

    Small business employers in the UK are widely perceived as adopting a reactive, ad hoc approach to employee skill formation. Employer reliance on workplace learning is often treated, explicitly or implicitly, as evidence of such an approach. Small employers' approaches to skill creation are investigated using data from two employer samples. Three…

  9. Perceptions of Southern Nevada Employers Regarding the Importance of SCANS Workplace Basic Skills.

    ERIC Educational Resources Information Center

    Richens, Greg P.

    The perceptions of southern Nevada employers regarding the importance of the Secretary's Commission for Achieving Necessary Skills (SCANS) workplace basic skills were examined in a survey that was administered to a random sample of southern Nevada businesses. Of the 415 employers who completed the survey, 313 (75.4%) believed that the SCANS skills…

  10. Employers' Perceptions of Basic Technology Skills Needed for Workplace Preparation in Adult Basic Education

    ERIC Educational Resources Information Center

    Yow, Alma V.

    2010-01-01

    Research has documented that many new entrants to the workforce from adult basic education (ABE) programs are critically lacking in the preparation and technology skills needed for workplace success. To address this problem, this basic interpretive qualitative study was implemented to examine and identify the basic technology skills perceived by…

  11. Improving Scientific Communication and Publication Output in a Multidisciplinary Laboratory: Changing Culture Through Staff Development Workshops

    DOE Office of Scientific and Technical Information (OSTI.GOV)

    Noonan, Christine F.; Stratton, Kelly G.

    Communication plays a fundamental role in science and engineering disciplines. However, many higher education programs provide little, if any, technical communication coursework. Without strong communication skills scientists and engineers have less opportunity to publish, obtain competitive research funds, or grow their careers. This article describes the role of scientific communication training as an innovative staff development program in a learning-intensive workplace – a national scientific research and development laboratory. The findings show that involvement in the workshop has increased overall participating staff annual publications by an average of 61 percent compared to their pre-workshop publishing performance as well as confidencemore » level in their ability to write and publish peer-reviewed literature. Secondary benefits include improved information literacy skills and the development of informal communities of practice. This work provides insight into adult education in the workplace.« less

  12. Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study.

    PubMed

    Martin, Anne; Manley, Kim

    2018-01-01

    Integration of health and social care forms part of health and social care policy in many countries worldwide in response to changing health and social care needs. The World Health Organization's appeal for systems to manage the global epidemiologic transition advocates for provision of care that crosses boundaries between primary, community, hospital, and social care. However, the focus on structural and process changes has not yielded the full benefit of expected advances in care delivery. Facilitating practice in the workplace is a widely recognised cornerstone for developments in the delivery of health and social care as collaborative and inclusive relationships enable frontline staff to develop effective workplace cultures that influence whether transformational change is achieved and maintained. Workplace facilitation embraces a number of different purposes which may not independently lead to better quality of care or improved patient outcomes. Holistic workplace facilitation of learning, development, and improvement supports the integration remit across health and social care systems and avoids duplication of effort and waste of valuable resources. To date, no standards to guide the quality and effectiveness of integrated facilitation have been published. This study aimed to identify key elements constitute standards for an integrated approach to facilitating work-based learning, development, improvement, inquiry, knowledge translation, and innovation in health and social care contexts using a three rounds Delphi survey of facilitation experts from 10 countries. Consensus about priority elements was determined in the final round, following an iteration process that involved modifications to validate content. The findings helped to identify key qualities and skills facilitators need to support interprofessional teams to flourish and optimise performance. Further research could evaluate the impact of skilled integrated facilitation on health and social care outcomes and the well-being of frontline interprofessional teams.

  13. Measuring Elementary School Students' Social and Emotional Skills: Providing Educators with Tools to Measure and Monitor Social and Emotional Skills That Lead to Academic Success. Publication #2014-37

    ERIC Educational Resources Information Center

    Scarupa, Harriet J., Ed.

    2014-01-01

    Mounting research evidence points to social and emotional skills as playing a central role in shaping student achievement, workplace readiness, and adult wellbeing. This report describes the rigorous, collaborative work undertaken by the Tauck Family Foundation and Child Trends, a national leader in measuring children's development and wellbeing,…

  14. Health systems research training enhances workplace research skills: a qualitative evaluation.

    PubMed

    Adams, Jolene; Schaffer, Angela; Lewin, Simon; Zwarenstein, Merrick; van der Walt, Hester

    2003-01-01

    In-service education is a widely used means of enhancing the skills of health service providers, for example, in undertaking research. However, the transfer of skills acquired during an education course to the workplace is seldom evaluated. The objectives of this study were to assess learner, teacher, and health service manager perceptions of the usefulness, in the work setting, of skills taught on a health systems research education course in South Africa and to assess the extent to which the course stimulated awareness and development of health systems research in the work setting. The education course was evaluated using a qualitative approach. Respondents were selected for interview using purposive sampling. Interviews were conducted with 39 respondents, including all of the major stakeholders. The interviews lasted between 20 and 60 minutes and were conducted either face to face or over the telephone. Thematic analysis was applied to the data, and key themes were identified. The course demystified health systems research and stimulated interest in reading and applying research findings. The course also changed participants' attitudes to routine data collection and was reported to have facilitated the application of informal research or problem-solving methods to everyday work situations. However, inadequate support within the workplace was a significant obstacle to applying the skills learned. A 2-week intensive, experiential course in health systems research methods can provide a mechanism for introducing basic research skills to a wide range of learners. Qualitative evaluation is a useful approach for assessing the impacts of education courses.

  15. Engineering Education Development to Enhance Human Skill in DENSO

    NASA Astrophysics Data System (ADS)

    Isogai, Emiko; Nuka, Takeji

    Importance of human skills such as communication or instruction capability to their staff members has recently been highlighted in a workplace, due to decreasing opportunity of face-to-face communication between supervisors and their staff, or Instruction capability through OJT (On the Job Training) . Currently, communication skills are being reinforced mainly through OJT at DENSO. Therefore, as part of supplemental support tools, DENSO has established comprehensive engineers training program on off-JT basis for developing human skills, covering from newly employeed enginners up to managerial class since 2003. This paper describes education activities and reports the results.

  16. Supplementing supported employment with workplace skills training.

    PubMed

    Wallace, Charles J; Tauber, Robert

    2004-05-01

    Introduction by the column editors: Supported employment, as designed for persons with serious and persistent mental illness, has been termed individual placement and support. In two randomized controlled trials (1,2), clients who received individual placement and support services were more likely to obtain at least one job in the competitive sector, to work more hours, and to have a higher total income than their counterparts who received more traditional types of vocational rehabilitation. However, individual placement and support did not improve the length of time the employed participants kept their jobs. An adjunctive or additional element of individual placement and support, aimed at improving the job tenure of individuals with mental illness, would be a constructive contribution to the vocational rehabilitation for this population. In a previous Rehab Rounds column, Wallace and colleagues (3) described the development of the workplace fundamental skills module, a highly structured and user-friendly curriculum designed to teach workers with mental illness the social and workplace skills needed to keep their jobs. The workplace fundamental skills module supplements individual placement and support by conveying specific skills that enable workers to learn the requirements of their jobs, anticipate the stressors associated with their jobs, and cope with stressors by using a problem-solving process. The earlier report described the production and validation of the module's content. The purpose of this month's column is to present the preliminary results of a randomized comparison of the module's effects on job retention, symptoms, and community functioning when coupled with individual placement and support. To enable wide generalization of the findings of the study, the program was conducted in a typical community mental health center.

  17. Exploring Environmental Factors in Nursing Workplaces That Promote Psychological Resilience: Constructing a Unified Theoretical Model.

    PubMed

    Cusack, Lynette; Smith, Morgan; Hegney, Desley; Rees, Clare S; Breen, Lauren J; Witt, Regina R; Rogers, Cath; Williams, Allison; Cross, Wendy; Cheung, Kin

    2016-01-01

    Building nurses' resilience to complex and stressful practice environments is necessary to keep skilled nurses in the workplace and ensuring safe patient care. A unified theoretical framework titled Health Services Workplace Environmental Resilience Model (HSWERM), is presented to explain the environmental factors in the workplace that promote nurses' resilience. The framework builds on a previously-published theoretical model of individual resilience, which identified the key constructs of psychological resilience as self-efficacy, coping and mindfulness, but did not examine environmental factors in the workplace that promote nurses' resilience. This unified theoretical framework was developed using a literary synthesis drawing on data from international studies and literature reviews on the nursing workforce in hospitals. The most frequent workplace environmental factors were identified, extracted and clustered in alignment with key constructs for psychological resilience. Six major organizational concepts emerged that related to a positive resilience-building workplace and formed the foundation of the theoretical model. Three concepts related to nursing staff support (professional, practice, personal) and three related to nursing staff development (professional, practice, personal) within the workplace environment. The unified theoretical model incorporates these concepts within the workplace context, linking to the nurse, and then impacting on personal resilience and workplace outcomes, and its use has the potential to increase staff retention and quality of patient care.

  18. 76 FR 64949 - Notice of the Award of a Single-Source Grant to The WorkPlace, Inc., in Bridgeport, CT

    Federal Register 2010, 2011, 2012, 2013, 2014

    2011-10-19

    .... The city of Bridgeport, CT, faces high levels of unemployment. The WorkPlace, Inc., proposes working... life skills training, supportive services, and occupational skills training. If performance by the...

  19. The effectiveness of skills training for improving outcomes in supported employment.

    PubMed

    Mueser, Kim T; Aalto, Steve; Becker, Deborah R; Ogden, John S; Wolfe, Rosemarie S; Schiavo, Diane; Wallace, Charles J; Xie, Haiyi

    2005-10-01

    This study evaluated whether a supplementary skills training program improved work outcomes for clients enrolled in supported employment programs. Thirty-five recently employed clients with severe mental illness who were receiving supported employment services at a free-standing agency were randomly assigned to participate in either the workplace fundamentals program, a skills training program designed to make work more "successful and satisfying," or treatment as usual. Knowledge of workplace fundamentals (for example, identifying workplace stressors, problem solving, and improving job performance) was assessed at baseline and at nine months; employment outcomes and use of additional vocational services were tracked for 18 months. Clients in the workplace fundamentals group (N=17) improved more in knowledge of workplace fundamentals than those in the control group (N=18) at the nine-month follow-up, but the two groups did not differ in the number of hours or days worked, salary earned, or receipt of additional vocational services over the 18-month period. In general, clients in this study had higher educational levels and better employment outcomes than clients in most previous studies of supported employment, making it difficult to detect possible effects of the skills training intervention on work. Supplementary skills training did not improve work outcomes for clients who were receiving supported employment.

  20. The Rise and Fall of Workplace Basic Skills Programmes: Lessons for Policy and Practice

    ERIC Educational Resources Information Center

    Wolf, Alison; Aspin, Liam; Waite, Edmund; Ananiadou, Katerina

    2010-01-01

    Since the publication of the Moser Report in 1999, improving the basic skills of adults has been a major priority for all of the UK's governments. There has been a particular interest in building up workplace provision, because of the assumed relationship between the basic skills of the employed population and productivity. A longitudinal study…

  1. Assessment of the Equivalence of Conventional versus Computer Administration of the Test of Workplace Essential Skills

    ERIC Educational Resources Information Center

    Whiting, Hal; Kline, Theresa J. B.

    2006-01-01

    This study examined the equivalency of computer and conventional versions of the Test of Workplace Essential Skills (TOWES), a test of adult literacy skills in Reading Text, Document Use and Numeracy. Seventy-three college students completed the computer version, and their scores were compared with those who had taken the test in the conventional…

  2. An Evaluation of a Social Skills Intervention for Adults with Autism Spectrum Disorder and Intellectual Disabilities Preparing for Employment in Ireland: A Pilot Study

    ERIC Educational Resources Information Center

    Walsh, Edith; Holloway, Jennifer; Lydon, Helena

    2018-01-01

    Individuals with autism spectrum disorder (ASD) are faced with significant barriers relating to employment opportunities and workplace participation. This study evaluated the effectiveness of the Walker social skills curriculum: the ACCESS program and video modeling to increase social communication skills necessary for workplace inclusion.…

  3. Workplace Communication: Meaningful Messages.

    ERIC Educational Resources Information Center

    Travis, Lisa; Watkins, Lisa

    This learning module emphasizes workplace communication skills with a special focus on the team environment. The following skills are addressed: speaking with clarity, maintaining eye contact, listening carefully, responding to questions with patience and an open mind, showing a willingness to understand, giving instructions clearly, and…

  4. Advising Students to Value and Develop Emotional Labor Skills for the Workplace

    ERIC Educational Resources Information Center

    Zalewski, Jacqueline M.; Shaffer, Leigh S.

    2011-01-01

    Emotional labor, the sociological term for the vocational use and suppression of emotion, represents valuable human capital in most occupations in the new economy. However, Millennials often fail to recognize emotional labor as a transferable skill necessary for acquiring and succeeding in future careers. We explain the concept of emotional labor,…

  5. Positioning Research and Practice in Career and Technical Education: A Framework for College and Career Preparation in the 21st Century

    ERIC Educational Resources Information Center

    Rojewski, Jay W.; Hill, Roger B.

    2014-01-01

    Workforce preparation, including Career and Technical Education (CTE), provides opportunities for people to become successful participants in the global workplace. To accomplish this purpose, people must be equipped with knowledge and skills necessary to fulfill personal interests and goals, develop leadership skills, and become qualified and…

  6. The Impact of Collaborative Scaffolding in Educational Video Games on the Collaborative Support Skills of Middle School Students

    ERIC Educational Resources Information Center

    Loparev, Anna

    2016-01-01

    Collaboration is crucial to everything from product development in the workplace to research design in academia, yet there is no consensus on best practice when it comes to teaching collaborative skills. We explore one promising option: collaborative scaffolding in educational video games. Through this methodology, we can impart collaborative…

  7. Formulating Employability Skills for Graduates of Public Health Study Program

    ERIC Educational Resources Information Center

    Qomariyah, Nurul; Savitri, Titi; Hadianto, Tridjoko; Claramita, Mora

    2016-01-01

    Employability skills (ES) are important for effective and successful individual participation in the workplace. The main aims of the research were to identify important ES needed by graduates of Public Health Study Program Universitas Ahmad Dahlan (PHSP UAD) and to assess the achievement of the ES development that has been carried out by PHSP UAD.…

  8. Resisting the Lure of Technology-Driven Design: Pedagogical Approaches to Visual Communication

    ERIC Educational Resources Information Center

    Northcut, Kathryn M.; Brumberger, Eva R.

    2010-01-01

    Technical communicators are expected to work extensively with visual texts in workplaces. Fortunately, most academic curricula include courses in which the skills necessary for such tasks are introduced and sometimes developed in depth. We identify a tension between a focus on technological skill vs. a focus on principles and theory, arguing that…

  9. Instructional Design for Accelerated Macrocognitive Expertise in the Baseball Workplace

    PubMed Central

    Fadde, Peter J.

    2016-01-01

    The goal of accelerating expertise can leave researchers and trainers in human factors, naturalistic decision making, sport science, and expertise studies concerned about seemingly insufficient application of expert performance theories, findings and methods for training macrocognitive aspects of human performance. Video-occlusion methods perfected by sports expertise researchers have great instructional utility, in some cases offering an effective and inexpensive alternative to high-fidelity simulation. A key problem for instructional designers seems to be that expertise research done in laboratory and field settings doesn't get adequately translated into workplace training. Therefore, this article presents a framework for better linkage of expertise research/training across laboratory, field, and workplace settings. It also uses a case study to trace the development and implementation of a macrocognitive training program in the very challenging workplace of the baseball batters' box. This training, which was embedded for a full season in a college baseball team, targeted the perceptual-cognitive skill of pitch recognition that allows expert batters to circumvent limitations of human reaction time in order to hit a 90 mile-per-hour slider. While baseball batting has few analogous skills outside of sports, the instructional design principles of the training program developed to improve batting have wider applicability and implications. Its core operational principle, supported by information processing models but challenged by ecological models, decouples the perception-action link for targeted part-task training of the perception component, in much the same way that motor components routinely are isolated to leverage instructional efficiencies. After targeted perceptual training, perception and action were recoupled via transfer-appropriate tasks inspired by in situ research tasks. Using NCAA published statistics as performance measures, the cooperating team improved from middling performance to first in their conference in Runs Scored and team Batting Average. This case suggests that, beyond the usual considerations of effectiveness and efficiency, there are four challenges to embedded training in the workplace setting —namely: duration, curriculum, limited resources, and buy in. In the case reported here, and potentially in many domains beyond sports, part-task perceptual-cognitive training can improve targeted macrocognitive skills and thereby improve full-skill performance. PMID:26973581

  10. Unsafe acts and unsafe outcomes in aircraft maintenance

    NASA Technical Reports Server (NTRS)

    Hobbs, Alan; Williamson, Ann

    2002-01-01

    Road safety studies using the Driver Behaviour Questionnaire (DBQ) have provided support for a three-way distinction between violations, skill-based errors and mistakes, and have indicated that a tendency to commit driving violations is associated with an increased risk of accident involvement. The aims of this study were to examine whether the three-way distinction of unsafe acts is applicable in the context of aircraft maintenance, and whether involvement in maintenance safety occurrences can be predicted on the basis of self-reported unsafe acts. A Maintenance Behaviour Questionnaire (MBQ) was developed to explore patterns of unsafe acts committed by aircraft maintenance mechanics. The MBQ was completed anonymously by over 1300 Australian aviation mechanics, who also provided information on their involvement in workplace accidents and incidents. Four factors were identified: routine violations, skill-based errors, mistakes and exceptional violations. Violations and mistakes were related significantly to the occurrence of incidents that jeopardized the quality of aircraft maintenance, but were not related to workplace injuries. Skill-based errors, while not related to work quality incidents, were related to workplace injuries. The results are consistent with the three-way typology of unsafe acts described by Reason et al. (1990) and with the DBQ research indicating an association between self-reported violations and accidents. The current findings suggest that interventions addressed at maintenance quality incidents should take into account the role of violations and mistakes, and the factors that promote them. In contrast, interventions directed at reducing workplace injury are likely to require a focus on skill-based errors.

  11. Career Skills Enhancement Program (CSEP). A National Workplace Literacy Program, Final Report To Cover Activities April 1, 1990-September 30, 1991.

    ERIC Educational Resources Information Center

    Gray, Brenda

    The Career Skills Enhancement Program (CSEP) was a National Workplace Literacy Program offered to Santa Clara County (California) Office of Education (COE) employees. A job skills study involved personal interviews, job shadowing, and examination of job descriptions and materials used by employees. Based on the study and initial needs assessment,…

  12. Swedish Students' and Preceptors' Perceptions of What Students Learn in a Six-Month Advanced Pharmacy Practice Experience

    PubMed Central

    Sporrong, Sofia Kälvemark; Gustavsson, Maria; Lindblad, Åsa Kettis; Johansson, Markus; Ring, Lena

    2011-01-01

    Objective. To identify what pharmacy students learn during the 6-month advanced pharmacy practice experience (APPE) in Sweden. Methods. Semi-structured interviews were conducted with 18 pharmacy APPE students and 17 pharmacist preceptors and analyzed in a qualitative directed content analysis using a defined workplace learning typology for categories. Results. The Swedish APPE provides students with task performance skills for work at pharmacies and social and professional knowledge, such as teamwork, how to learn while in a work setting, self-evaluation, understanding of the pharmacist role, and decision making and problem solving skills. Many of these skills and knowledge are not accounted for in the curricula in Sweden. Using a workplace learning typology to identify learning outcomes, as in this study, could be useful for curricula development. Conclusions. Exploring the learning that takes place during the APPE in a pharmacy revealed a broad range of skills and knowledge that students acquire. PMID:22345716

  13. Classrooms in the Workplace. Workplace Literacy Programs in Small and Medium-Sized Firms.

    ERIC Educational Resources Information Center

    Hollenbeck, Kevin

    A study examined the characteristics and impact of workplace literacy programs in businesses with fewer than 500 employees. Particular emphasis was placed on workplace literacy initiatives in Michigan. Case studies and telephone surveys were conducted to determine the extent of basic skills deficiencies and incidence of workplace literacy…

  14. Cognitive Skills in Workplace Learning?

    ERIC Educational Resources Information Center

    Assiter, Alison

    This philosophical and empirical investigation explored whether cognitive skills can be acquired in a workplace setting. A preliminary investigation looked at views of knowledge in liberal humanism where knowledge is a matter for individuals with transcendent minds with objects of knowledge being matters for which there is clear perceptual…

  15. Diesel Technology: Workplace Skills. Teacher Edition and Student Edition.

    ERIC Educational Resources Information Center

    Kellum, Mary

    This publication consists of instructional materials to provide secondary and postsecondary students with skills useful in pursuing a career in the diesel industry. Introductory materials in the teacher edition include information on use of the publication, competency profile, instructional/task analysis, related academic and workplace skills…

  16. Introduction to Surgical Technology. Third Edition. Teacher Edition [and] Student Edition.

    ERIC Educational Resources Information Center

    Bushey, Vicki; Hildebrand, Bob; Hildebrand, Dinah; Johnson, Dave; Sikes, John; Tahah, Ann; Walker, Susan; Zielsdorf, Lani

    These teacher and student editions provide instructional materials for an introduction to surgical technology course. Introductory materials in the teacher edition include information on use, instructional/task analysis, academic and workplace skill classifications and definitions, related academic and workplace skill list, and crosswalk to…

  17. Developing the Intercultural Competence of Graduate Students

    ERIC Educational Resources Information Center

    Dimitrov, Nanda; Dawson, Debra L.; Olsen, Karyn C.; Meadows, Ken N.

    2014-01-01

    This study explores how teaching development programs may facilitate the development of intercultural competence in graduate students and prepare them for communicating effectively in the global workplace after graduation. First, we describe the concept of intercultural teaching competence and examine the skills that graduate students may need to…

  18. Exploring Environmental Factors in Nursing Workplaces That Promote Psychological Resilience: Constructing a Unified Theoretical Model

    PubMed Central

    Cusack, Lynette; Smith, Morgan; Hegney, Desley; Rees, Clare S.; Breen, Lauren J.; Witt, Regina R.; Rogers, Cath; Williams, Allison; Cross, Wendy; Cheung, Kin

    2016-01-01

    Building nurses' resilience to complex and stressful practice environments is necessary to keep skilled nurses in the workplace and ensuring safe patient care. A unified theoretical framework titled Health Services Workplace Environmental Resilience Model (HSWERM), is presented to explain the environmental factors in the workplace that promote nurses' resilience. The framework builds on a previously-published theoretical model of individual resilience, which identified the key constructs of psychological resilience as self-efficacy, coping and mindfulness, but did not examine environmental factors in the workplace that promote nurses' resilience. This unified theoretical framework was developed using a literary synthesis drawing on data from international studies and literature reviews on the nursing workforce in hospitals. The most frequent workplace environmental factors were identified, extracted and clustered in alignment with key constructs for psychological resilience. Six major organizational concepts emerged that related to a positive resilience-building workplace and formed the foundation of the theoretical model. Three concepts related to nursing staff support (professional, practice, personal) and three related to nursing staff development (professional, practice, personal) within the workplace environment. The unified theoretical model incorporates these concepts within the workplace context, linking to the nurse, and then impacting on personal resilience and workplace outcomes, and its use has the potential to increase staff retention and quality of patient care. PMID:27242567

  19. Managing Stress on the Job. P.R.I.D.E. People Retraining for Industry Excellence.

    ERIC Educational Resources Information Center

    Pollak, Ave

    This workplace skills course on managing stress on the job is designed to provide an opportunity to develop the skills needed to meet the stress and reduce the "overload." Introductory material includes a course description, objectives, and course topics. The course consists of 24 sessions, each of which has these components: teacher tips,…

  20. Interpersonal Communication in the Workplace: A Largely Unexplored Region

    ERIC Educational Resources Information Center

    DeKay, Sam H.

    2012-01-01

    Recent research has identified interpersonal communication skills as critical attributes for new employees and more experienced workers seeking promotion. However, despite the significance of interpersonal communication in the workplace, one's knowledge of these skills and how they may be taught is limited. The two articles comprising this theme…

  1. Project Future Workplace Literacy Project. Final Performance Report.

    ERIC Educational Resources Information Center

    Jefferson County Public Schools, Louisville, KY.

    Project Future was a 3-year project begun in 1994 as a partnership between the Jefferson County Public Schools and Futura Plastics and Engineering, Inc., Louisville, Kentucky. The project targeted the workplace basic skills of plastic injection molding production workers. The skills classes improved the general education of the workers with…

  2. Hotel & Food Service Industries. Workforce & Workplace Literacy Series.

    ERIC Educational Resources Information Center

    BCL Brief, 1992

    1992-01-01

    This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

  3. Wisconsin Workplace Partnership Literacy Program (WPL). Evaluation. 2nd Edition.

    ERIC Educational Resources Information Center

    Paris, Kathleen A.

    The Wisconsin Workplace Partnership Literacy (WPL) Program provided job-specific basic skills education to employees at 11 worksites. A total of 1,441 employees were recruited to participate in on-site competency-based educational activities to upgrade their basic skills sufficiently for job retention or advancement. Participants were encouraged…

  4. Identifying Work Skills: International Approaches. Discussion Paper

    ERIC Educational Resources Information Center

    Siekmann, Gitta; Fowler, Craig

    2017-01-01

    The digital revolution and automation are accelerating changes in the labour market and in workplace skills, changes that are further affected by fluctuations in international and regional economic cycles and employment opportunity. These factors pose a universal policy challenge for all advanced economies and governments. In the workplace, people…

  5. Identifying 21st Century STEM Competencies Using Workplace Data

    ERIC Educational Resources Information Center

    Jang, Hyewon

    2016-01-01

    Gaps between science, technology, engineering, and mathematics (STEM) education and required workplace skills have been identified in industry, academia, and government. Educators acknowledge the need to reform STEM education to better prepare students for their future careers. We pursue this growing interest in the skills needed for STEM…

  6. SPC-Prep. Instructor's Guide. Workplace Education. Project ALERT.

    ERIC Educational Resources Information Center

    Ruetz, Nancy

    This instructor's guide contains materials for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform SPC…

  7. Perspectives on scientific and technological literacy in Tonga: Moving forward in the 21st century

    NASA Astrophysics Data System (ADS)

    Palefau, Tevita Hala

    Tonga has undergone complex changes in the last three decades. Disturbing numbers of young Tongans have inadequate knowledge in traditional science and technology, ill equipped to work in, contribute to and profit from our society. In short, they lack sufficient background knowledge to acquire the training, skills and understanding that are needed in the 21st Century. The purpose of this research is to assist the formulation of national science and technology curriculum. Hence, views of life in Tonga and opinions about Tonga's needs held by three stakeholder groups (traditional, workplaces, public) were paramount in this study. How these stakeholders see Tonga in terms of science and technology needs will contribute substantially to the Ministry of Education's decisions for this century. Based on critical evaluation of international literature and how scientific and technological literacy (STL) is crucial to Tongan society, a model 'TAP-STL' is established as study framework: 'TAP' for ṯraditional, a&barbelow;cademic and p&barbelow;ublic STL, to promote national development. This qualitative case study employs an interview method to collect data from twelve knowledgeable participants selected by reputational sampling from across the kingdom. By exploring their understanding of STL requirements, the study sought to identify any shortfall between the science and technology provided in school and that needed for maintenance of traditional culture, effective participation in Tonga's workplaces and public understanding. The study produced findings under these categories: understanding of traditional knowledge and skills needed to preserve Tongan cultural identity; understanding needed for fishing, handicrafts and everyday maintenance, together with essential health knowledge and skills; and required understanding of public information campaigns related to health, domestic goods, drugs and environment that contribute to responsible citizenship. The study identified personal qualities, safety policies, market, management and budget skills required for national development. These STL knowledge and skills are translated to an appropriate Model for Tonga Science and Technology Curriculum. The thesis concludes with proposition for reorganization of science and technology curriculum: establishment of two streams: an academic stream for university preparation and vocational stream for workplace and citizenship preparation; and establishment of two purpose-built programs: community involvement and workplace apprenticeship for all students.

  8. Career Development: A Shared Responsibility. ERIC Digest No. 201.

    ERIC Educational Resources Information Center

    Brown, Bettina Lankard

    The changing workplace has altered workers' roles and forced them to assume primary responsibility for their own career development. Continued employment is increasingly being tied to lifelong learning and ongoing skill development. Just as workers are recognizing the need to ensure their marketability to employers, so too are employers facing…

  9. Medical Terminology.

    ERIC Educational Resources Information Center

    Mercer County Community Coll., Trenton, NJ.

    This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees of medical establishments learn medical terminology, this course provides information on basic word structure, body parts, suffixes and…

  10. Enhancement of collaboration activities utilizing 21st century learning design rubric

    NASA Astrophysics Data System (ADS)

    Cubero, Dave D.; Gargar, Clare V., Lady; Nallano, Gerlett Grace D.; Magsayo, Joy R.; Guarin, Rica Mae B.; Lahoylahoy, Myrna E.

    2018-01-01

    Twenty first century learners have incredibly diverse learning interests, needs, and aspirations. Engaging middle school students and sculpting successful, confident, and creative learners is a constant endeavor for educators [4]. In the 21st century classroom environments in which students can develop the skills they need in workplace. Collaboration occurs when students work together to create, discuss challenge and develop deeper critical thinking. In today's workplace, collaboration is essential as only few tasks are completed alone (Calgary and Park, 2016). The collaborative project-based curriculum used in this classroom develops the higher order thinking skills, effective communication skills, and knowledge of technology that students will need in the 21st century workplace. The study therefore aims to promote collaboration skills among learners as it is deemed as one of the top 21st century skills. Collaborative learning unleashes a unique intellectual and social synergy. This study aims to enhance the collaborative skills of students through conducting collaboration activities in learning the Ecosystem. This research utilizes pretest-posttest and employs descriptive research designs. It uses modified activities about the lesson on Ecosystem and utilizes a Collaboration Rubric to rate the modified activities. The activities were rated by ten In-Service teachers and there are 105 students who participated in doing the activities. The paired t-test is then used to analyze the data. The In-Service teachers evaluated the 1st and 2nd adapted activity and are rated as fair. Thus, the modified activities were enhanced since the ratings of each activity did not meet the criterion of the collaboration rubric. As for the 3rd adapted activity is rated as excellent and is ready for implementation. The evaluators provided comments and suggestions such as producing colored pictures on the activities, omitting some questions, and making the words simpler to enhance the activities. The findings of the study shows the students' performance in the posttest is higher than the pretest which indicates that there is a significant difference between the two tests given. The students' conceptual understanding was also improved after conducting the activities. Some students' outputs were Outstanding, Satisfactory, Fairly Satisfactory and Did Not Meet the Expectation. These results indicate that the students learned and developed their collaborative skills. The students found the activity interesting, enjoyable and useful. Furthermore, they understood the concept behind the activity.

  11. Characteristics of Workplace Learning among Finnish Vocational Students

    ERIC Educational Resources Information Center

    Virtanen, Anne; Tynjälä, Päivi; Collin, Kaija

    2009-01-01

    In Finnish VET, students' work experience is explicitly defined as workplace learning, instead of the practice of already learnt skills. Therefore, vocational students' learning periods in the workplace are goal-oriented, guided and assessed. This paper examines the characteristics of students' workplace learning and compares them with the…

  12. Self-Directed Workplace Literacy Distance Learning for Developmental Disabilities Workers. Final Report.

    ERIC Educational Resources Information Center

    Denny, Verna Haskins

    The Self-Directed Workplace Literacy Distance Learning Project demonstrated a model workplace literacy program that helped direct care workers in state-operated developmental disabilities facilities improve their literacy skills for a changing workplace. During the project, 268 New York State Office of Mental Retardation and Developmental…

  13. The experiences and perceptions of persons with disabilities regarding work skills development in sheltered and protective workshops.

    PubMed

    Soeker, Mohammed Shaheed; De Jongh, Jo Celene; Diedericks, Amy; Matthys, Kelly; Swart, Nicole; van der Pol, Petra

    2018-01-01

    Protective workshops and sheltered employment settings have been instrumental in developing the work skills of people with disabilities, however there has been a void in the literature about its influence on the ability of individuals to find employment in the open labor market. The aim of the study is to explore the experiences and perceptions of people with disabilities about the development of their work skills for transitioning into the open labor market. Five individuals with various types of disabilities and two key informants participated in the study. The research study was positioned within the qualitative paradigm specifically utilizing an exploratory and descriptive research design. In order to gather data from the participants, semi structured interviews were used. Three themes emerged from the findings of the study. Theme one, designated as "Reaching a ceiling", reflected the barriers that the participants experienced regarding work skills development. Theme two, designated as "Enablers for growth within the workplace", related to the enabling factors related to development of the work skills of persons with a disability (PWD). The final theme related to the meaning that PWD associated to their worker role and was designated as "A sense of universality". The participants highlighted that they felt their coworkers in the workshops were "like family" to them and thoroughly enjoyed the work tasks and work environment, expressing specific support from their fellow workers. Through reaching their goals, engaging in their work tasks and having the sense of universality in the workplace, the workers felt that the work they participated in gave them meaning to their life. The findings of the study indicated that managers of protective workshops and sheltered employment settings should consider selecting work tasks that enable the development of skills needed in the open labour market. A work skills development system whereby PWD in these workshops could determine their own career progression is advocated.

  14. Theoretical developments in psychosocial work environment research.

    PubMed

    Johnson, J V

    1989-01-01

    This article introduces the fourth series of articles in the Special Section on work organization and health. The authors identify the theory of scientific management as one of the major obstacles to workplace democratization efforts. The application of this theory has led to the centralization of workplace knowledge and skill under managerial control. The articles in this issue criticize this conventional theory of job design and suggest new theoretical directions from psychological, sociological, and political-economic perspectives.

  15. Identification of Workplace Skills and Competencies Essential for Marketing Occupations.

    ERIC Educational Resources Information Center

    Ruhland, Sheila K.

    A study examined the types of academic skills and workplace competencies that will be needed by persons employed in marketing occupations in the future. Three rounds of a Delphi questionnaire were mailed to 23 persons who were recommended by secondary and postsecondary marketing teachers in Missouri as having expertise in marketing occupations. In…

  16. The Connection between Employee Basic Skills & Productivity. Workforce & Workplace Literacy Series.

    ERIC Educational Resources Information Center

    BCEL Brief, 1993

    1993-01-01

    The experience of a number of specific local workplace programs indicates a definite connection between the provision of employee basic skills programs and increased worker productivity. One Tennessee company, for example, reports a 95 percent drop in costs resulting from worker mistakes and a doubling of worker productivity since the company…

  17. Narrowing the Skills Gap: Workplace Literacy Programs in Canada. Final Report.

    ERIC Educational Resources Information Center

    Ottawa Univ. (Ontario).

    This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…

  18. SPC-Prep 1. Participant's Manual. Workplace Education. Project ALERT.

    ERIC Educational Resources Information Center

    Ruetz, Nancy

    This companion document to the instructor's guide for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform…

  19. A Descriptive Study: Determining the Difference in the Perceptions of Employers

    ERIC Educational Resources Information Center

    Jewette, Karen P.

    2013-01-01

    The U.S. workforce is not prepared for the demands of today's workplace (Conference Board, 2006), Previously, workplace employers emphasized environments where the main thrust was expertise in technical skills of employees. However, a shift occurred that caused employers to realize the importance of soft skills in order to maximize business…

  20. Knowledge and Skills Transfer between MBA and Workplace

    ERIC Educational Resources Information Center

    Prince, Melvin; Burns, David; Lu, Xinyi; Winsor, Robert

    2015-01-01

    Purpose: This paper aims to use goal-setting theory to explain the transfer of knowledge and skills between master of business administration (MBA) and the workplace. Design/methodology/approach: Data were obtained by an online survey of MBA students enrolled in at four US graduate business schools. These were a public and private institution in…

  1. Starlite Workplace Literacy Program. Final Closeout Performance Report.

    ERIC Educational Resources Information Center

    Reyes, Lolita C.

    The Star Team Acquiring Rewards in Literacy and Insights Through Education (STARLITE) program was implemented to improve the job proficiency of employees at the Pacific Star Hotel, Guam. Its goal was to provide employees with both workplace literacy skills and employability skills. An audit was completed in each department of the hotel. Modules…

  2. Occupational safety training and practices in selected vocational training institutions and workplaces in Kampala, Uganda.

    PubMed

    Kintu, Denis; Kyakula, Michael; Kikomeko, Joseph

    2015-01-01

    Several industrial accidents, some of them fatal, have been reported in Uganda. Causes could include training gaps in vocational training institutions (VTIs) and workplaces. This study investigated how occupational safety training in VTIs and workplaces is implemented. The study was carried out in five selected VTIs and workplaces in Kampala. Data were collected from instructors, workshop technicians, students, workshop managers, production supervisors, machine operators and new technicians in the workplaces. A total of 35 respondents participated in the study. The results revealed that all curricula in VTIs include a component of safety but little is practiced in VTI workshops; in workplaces no specific training content was followed and there were no regular consultations between VTIs and industry on safety skills requirements, resulting in a mismatch in safety skills training. The major constraints to safety training include inadequate funds to purchase safety equipment and inadequate literature on safety.

  3. A New Assessment Tool. A Professional Development Kit for Trainers and Assessors Incorporating Language, Literacy and Numeracy Skills into Training Packages.

    ERIC Educational Resources Information Center

    Goulbourn, Barbara; Alexander, Ann

    This kit is designed to help trainers and assessors understand the importance of workplace communication in training packages. Section 1 explains what trainers and assessors need to know about communication skills, and how to use the kit. Section 2 provides an overview of training packages. It describes the endorsed parts of the package, which…

  4. Finding the Common Ground: Is There a Place for Sustainability Education in VET? A National Vocational Education and Training Research and Evaluation Program Report

    ERIC Educational Resources Information Center

    Goldney, David; Murphy, Tom; Fien, John; Kent, Jenny

    2007-01-01

    Society is becoming increasingly aware of the need for education to play a key role in integrating knowledge and understanding about sustainability into practical, vocational skills which can be used in the workplace. Education for sustainability is now a widely accepted concept which seeks to promote and develop sustainability skills and…

  5. Building Core Capabilities for Life: The Science behind the Skills Adults Need to Succeed in Parenting and in the Workplace

    ERIC Educational Resources Information Center

    Center on the Developing Child at Harvard University, 2016

    2016-01-01

    Adults need certain capabilities to get and keep a job, provide responsive care for children, manage a household, and contribute productively to the community. When these skills have not developed as they should, or are compromised by the stresses of poverty or other ongoing adversity, our communities pay the price. But where do these capabilities…

  6. Indicators of healthy work environments--a systematic review.

    PubMed

    Lindberg, Per; Vingård, Eva

    2012-01-01

    The purpose of this study was to systematically review the scientific literature and search for indicators of healthy work environments. A number of major national and international databases for scientific publication were searched for research addressing indicators of healthy work environments. Altogether 19,768 publications were found. After excluding duplicates, non-relevant publications, or publications that did not comply with the inclusion criteria 24 peer-reviewed publications remained to be included in this systematic review. Only one study explicitly addressing indicators of healthy work environments was found. That study suggested that the presence of stress management programs in an organization might serve as indicator of a 'good place to work', as these organizations were more likely to offer programs that encouraged employee well-being, safety and skill development than those without stress management programs. The other 23 studies either investigated employee's views of what constitute a healthy workplace or were guidelines for how to create such a workplace. Summarizing, the nine most pronounced factors considered as important for a healthy workplace that emerged from these studies were, in descending order: collaboration/teamwork: growth and development of the individual; recognition; employee involvement; positive, accessible and fair leader; autonomy and empowerment; appropriate staffing; skilled communication; and safe physical work.

  7. The case Conference Assessment Tool (cCAT): a new workplace-based assessment.

    PubMed

    O'Connor, Rory J; Playford, E Diane

    2014-08-01

    Rehabilitation medicine is an educational, problem-solving specialty that relies on excellent team communication, honest discussion with patients and their families, and collaborative goal setting. The case conference has been described as the technology of rehabilitation medicine because it encompasses all of these functions. Trainees should have the opportunity to develop skills in chairing case conferences through receipt of constructive feedback on their performance from their trainers. The aim of this project was to develop and evaluate the case Conference Assessment Tool (cCAT), a workplace-based assessment designed to score a trainee's performance on the key elements of chairing a case conference. Experienced rehabilitation medicine educational supervisors participated in a training workshop and then rated a series of simulated case conferences using the cCAT. Internal consistency was high (Cronbach's α =: 0.945) and interrater reliability was acceptable (intraclass correlation coefficient range 0.673-0.777). Following feedback from the workshops, a final version of the cCAT was developed. The cCAT has now been adopted as a workplace-based assessment for specialty trainees in rehabilitation medicine by the Training Board of the Joint Royal Colleges of Physicians. Further work will explore its utility for trainees in other specialties and in communication and leadership skill training for undergraduate students. © 2014 Royal College of Physicians.

  8. Developing Future Leaders: The Role of Reflection in the Classroom

    ERIC Educational Resources Information Center

    Roberts, Cynthia

    2008-01-01

    Leadership development continues to be a topic of conversation, education, and research. Reflection has been named as one of the key competencies needed for effective leaders particularly as the workplace grows more complex and multicultural. But how does one develop reflective skill in college students, the leaders of the future? This paper…

  9. Stigma and work.

    PubMed

    Stuart, Heather

    2004-01-01

    This paper addresses what is known about workplace stigma and employment inequity for people with mental and emotional problems. For people with serious mental disorders, studies show profound consequences of stigma, including diminished employability, lack of career advancement and poor quality of working life. People with serious mental illnesses are more likely to be unemployed or to be under-employed in inferior positions that are incommensurate with their skills or training. If they return to work following an illness, they often face hostility and reduced responsibilities. The result may be self-stigma and increased disability. Little is yet known about how workplace stigma affects those with less disabling psychological or emotional problems, even though these are likely to be more prevalent in workplace settings. Despite the heavy burden posed by poor mental health in the workplace, there is no regular source of population data relating to workplace stigma, and no evidence base to support the development of best-practice solutions for workplace anti-stigma programs. Suggestions for research are made in light of these gaps.

  10. Impact of interpersonal relations on learning and development of professional identity: A study of residents' perceptions.

    PubMed

    Blouin, Danielle

    2018-06-01

    Informal learning includes all occurrences during one's life when learning is not deliberate. Prior research on informal learning in healthcare contexts examined learning happening outside of the formal curriculum, yet still in the workplace. This study explores residents' perceptions about extracurricular factors outside of the workplace that contribute to their learning and development of professional identity, whether interpersonal relations are recognised as such factors, and positive and negative impacts of interpersonal relations. In this qualitative study, all 21 residents in our Emergency Medicine programme were asked, in a web-based survey with open-ended questions, to identify extracurricular sources outside of the workplace perceived as contributing to their learning and professional identity development, and list positive and negative impacts of interpersonal relations outside of work on learning and identity development. Themes were extracted through content analysis of the narrative responses. Two reviewers coded all data. Thirteen (62%) residents identified 37 factors grouped under five themes: learning activity, role modelling, support, non-clinical academic roles, and social interactions. Interpersonal relations were perceived as having positive and negative impacts, including creating support, positive role modelling and mentoring, increasing concrete learning, as well as lapses in teaching skills, deficits in professional role training, and loss of personal time. Several extracurricular factors outside of the workplace contribute to resident learning and identity development, including interpersonal relations, which have positive and negative impacts. The most often noted negative impact of interpersonal relations outside of work between residents and faculty related to perceived lapses in teaching skills. © 2018 Australasian College for Emergency Medicine and Australasian Society for Emergency Medicine.

  11. Rethinking the learning space at work and beyond: The achievement of agency across the boundaries of work-related spaces and environments

    NASA Astrophysics Data System (ADS)

    Kersh, Natasha

    2015-12-01

    This paper focuses on the notion of the learning space at work and discusses the extent to which its different configurations allow employees to exercise personal agency within a range of learning spaces. Although the learning space at work is already the subject of extensive research, the continuous development of the learning society and the development of new types of working spaces calls for further research to advance our knowledge and understanding of the ways that individuals exercise agency and learn in the workplace. Research findings suggest that the current perception of workplace learning is strongly related to the notion of the learning space, in which individuals and teams work, learn and develop their skills. The perception of the workplace as a site only for work-specific training is gradually changing, as workplaces are now acknowledged as sites for learning in various configurations, and as contributing to the personal development and social engagement of employees. This paper argues that personal agency is constructed in the workplace, and this process involves active interrelations between agency and three dimensions of the workplace (individual, spatial and organisational), identified through both empirical and theoretical research. The discussion is supported by data from two research projects on workplace learning in the United Kingdom. This paper thus considers how different configurations of the learning space and the boundaries between a range of work-related spaces facilitate the achievement of personal agency.

  12. The Workplace Know-How Skills Needed To Be Productive. Technical Report.

    ERIC Educational Resources Information Center

    Hollenbeck, Kevin

    A study identified workplace know-how skills and characteristics that employers in Kalamazoo and St. Joseph counties in Michigan feel workers need to succeed and be productive. Employer input was obtained in fall 1993 at 12 focus group meetings during which a total of 103 of 192 invited local employers (a 53.6% attendance rate) completed…

  13. Defense Acquisition University: A Study of Employee Perceptions on Web Based Learning Transfer

    ERIC Educational Resources Information Center

    Oglesby, Carolyn W.

    2012-01-01

    Organizations invest heavily in training to ensure employees have the skills they need to be successful. One of the goals in business is to maximize the skills of the employees in the workplace, which creates a competitive advantage for the business. Traditional classroom training is still used in the workplace; however, technology-driven training…

  14. Hospital Job Skills Enhancement Program: A Workplace Literacy Project. Curriculum Manual.

    ERIC Educational Resources Information Center

    Chase, Nancy D.

    This document describes a workplace literacy program designed to improve the literacy skills of entry-level workers in the housekeeping, food service, and laundry departments of Grady Memorial Hospital in Atlanta. An introduction describes the goals of the program and the employees served (low-literate adults who relied on word of mouth for most…

  15. Hospital Job Skills Enhancement Program: A Workplace Literacy Project. Final Evaluation Report.

    ERIC Educational Resources Information Center

    Nurss, Joanne R.

    A workplace literacy program was designed to improve the literacy skills of entry-level workers in the housekeeping, food service, and laundry departments of Grady Memorial Hospital in Atlanta. Classes were held twice per week for 36 weeks at the hospital on job time. Literacy was defined as reading, writing, oral communication, and problem…

  16. The Ultimate School-to-Work Challenge: Linking Assessment in School and the Workplace.

    ERIC Educational Resources Information Center

    Ananda, Sri

    The School-to-Work Opportunities Act of 1994 mandates standards-based assessment and skills certification as an integral part of a comprehensive school-to-work (STW) system. An ideal STW assessment system would span elementary through postsecondary education and culminate in assessment of skills at the workplace. It would articulate in progressive…

  17. "Give Courage to the Ladies:" Expansive Apprenticeship for Women in Rural Malawi

    ERIC Educational Resources Information Center

    Safford, Kimberly; Cooper, Deborah; Wolfenden, Freda; Chitsulo, Joyce

    2013-01-01

    Apprenticeship in developed and industrialised nations is increasingly understood and practised as learning which connects workplace activity and formal study. The concept of "expansive apprenticeship" defines frameworks for workforce development where participants acquire knowledge and skills which will help them in the future as well…

  18. VISIONS2 Learning for Life Initiative. Final Report.

    ERIC Educational Resources Information Center

    Orangeburg-Calhoun Technical Coll., Orangeburg, SC.

    During the Learning for Life Initiative, a technical college and an adult education center partnered with two area businesses to develop and deliver job-specific workplace literacy and basic skills training to employees. Major activities of the initiative included the following: comprehensive staff development program for all project instructors,…

  19. The Art of Active Listening.

    ERIC Educational Resources Information Center

    Mercer County Community Coll., Trenton, NJ.

    This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees empathize with others' points of view, the course is intended to teach employees to listen effectively, ask the right questions, and give…

  20. Sexual Harassment: What Role Should Health Educators Play?

    ERIC Educational Resources Information Center

    Riddle, Patricia; Johnson, Geraldine A.

    1983-01-01

    Health educators can encourage educational institutions and other organizations to develop programs that teach people to deal with sexual harassment. Such programs should: (1) build awareness of the problem; (2) help define suitable workplace behavior; and (3) develop skills, such as self-assertiveness, to ward off offensive behavior. (PP)

  1. Supported Workplace Learning: A Knowledge Transfer Paradigm

    ERIC Educational Resources Information Center

    Burns, George R.; Paton, Robert R.

    2005-01-01

    The importance of knowledge to the effective development of economic growth in the twenty-first century has led to a number of initiatives such as lifelong learning, skills development and knowledge transfer. Of these, knowledge transfer has predominantly been concerned with the commercial exploitation of research knowledge. This article suggests…

  2. Growing Pains: An Evaluation of the SUCCEED Coalition.

    ERIC Educational Resources Information Center

    Brawner, Catherine E.; Serow, Robert C.

    The SUCCEED coalition, one of the NSF Engineering Education Coalitions, was founded on a vision in which all engineering graduates will possess not only highly developed technical skills, but also the attitudes and awareness needed to prosper in the contemporary workplace. This vision manifested itself within SUCCEED by the development of…

  3. Developing a Postgraduate Work-Based Curriculum Using an Intervention Mapping Approach

    ERIC Educational Resources Information Center

    Stewart, Victoria; Campbell, Matthew; Wheeler, Amanda J.

    2016-01-01

    Advanced practitioner skill development has become an important focus in health service delivery as increasingly complex consumer needs, practice environments and national professional registration requirements impact on professional work practices. Increasingly, work-based or workplace learning experiences are being seen as an effective means for…

  4. Managers' duty to maintain good workplace communications skills.

    PubMed

    Timmins, Fiona

    2011-06-01

    Communication is a fundamental element of care at every level of nursing practice. It is important, therefore, for nurse managers to create environments that promote and encourage good communication, and help nurses to develop their communication skills formally and informally. This article discusses the effects of communication on the quality of care. It examines nurses' professional duty to maintain good communication skills and how managers can help them do this. It also discusses nurse managers' communication skills in the context of leadership style, conflict resolution and self-awareness. Finally, it considers the notion of shared governance as good practice.

  5. [The development of clinical reasoning skills and leadership: personal factors and organizational factors].

    PubMed

    Larue, Caroline; Dubois, Sylvie; Girard, Francine; Goudreau, Johanne; Dumont, Katia

    2013-03-01

    Continuing education of newly graduated nurses (NGN) depends on several factors related to the characteristics of skills to be developed, the target population and the organizational context. Few studies describe both how nurses develop their skills and how institutions promote this development. The objectives of this manuscript are to (1) describe the behaviors that the NGN use to develop their reasoning skills and leadership and (2) document the organizational elements that facilitate this development. Method. Individual interviews were conducted with nurses (n = 34) using a grid of semistructured interviews and two group interviews were conducted with nurses (n = 7) and managers (n = 19) in two teaching hospitals in eastern Canada. The results show that nurses develop mainly by reflecting on their professional practice in their workplace. However, the lack of time for reflection in the workspace is a considerable obstacle while managerial leadership is an important asset.

  6. Problem-based learning and the workplace: do dental hygienists in Hong Kong continue to use the skills acquired in their studies?

    PubMed

    Cheng, Brenda Siu Shan

    2009-08-01

    Problem-based learning (PBL) has been implemented in the dental hygiene program at the University of Hong Kong since 2001, but research is lacking to address the level of retention in the workplace. The purpose of this study was to explore whether dental hygienists continue to use their PBL skills and how well those skills are being applied in the workplace. A total of eighteen dental hygienists from the 2006 program were invited to participate in this study. A survey was conducted and follow-up group interviews carried out in 2008. The results revealed that dental hygienists continue to use the PBL skills of communication with the patient, patient education, and independent learning, but seldom use dental knowledge, teamwork, and communication with colleagues. Critical thinking, self-evaluation, and lifelong learning skills showed contradictory results. Besides, stressors under individual work environments, including certain Chinese cultural values, affect the way in which dental hygienists utilize PBL skills. This study concludes that the PBL approach is a worthwhile learning process for dental hygiene. However, many different variables affect the effectiveness of applying PBL skills after academic training, especially under the influence of Chinese culture in Hong Kong.

  7. What are the working mechanisms of a web-based workplace sitting intervention targeting psychosocial factors and action planning?

    PubMed

    De Cocker, Katrien; De Bourdeaudhuij, Ilse; Cardon, Greet; Vandelanotte, Corneel

    2017-05-03

    Office workers demonstrate high levels of sitting on workdays. As sitting is positively associated with adverse health risks in adults, a theory-driven web-based computer-tailored intervention to influence workplace sitting, named 'Start to Stand,' was developed. The intervention was found to be effective in reducing self-reported workplace sitting among Flemish employees. The aim of this study was to investigate through which mechanisms the web-based computer-tailored intervention influenced self-reported workplace sitting. Employees (n = 155) participated in a clustered randomised controlled trial and reported socio-demographics (age, gender, education), work-related (hours at work, employment duration), health-related (weight and height, workplace sitting and physical activity) and psychosocial (knowledge, attitudes, self-efficacy, social support, intention regarding (changing) sitting behaviours) variables at baseline and 1-month follow-up. The product-of-coefficients test of MacKinnon based on multiple linear regression analyses was conducted to examine the mediating role of five psychosocial factors (knowledge, attitudes, self-efficacy, social support, intention). The influence of one self-regulation skill (action planning) in the association between the intervention and self-reported workplace sitting time was investigated via moderation analyses. The intervention had a positive influence on knowledge (p = 0.040), but none of the psychosocial variables did mediate the intervention effect on self-reported workplace sitting. Action planning was found to be a significant moderator (p < 0.001) as the decrease in self-reported workplace sitting only occurred in the group completing an action plan. Future interventions aimed at reducing employees' workplace sitting are suggested to focus on self-regulatory skills and promote action planning when using web-based computer-tailored advice. Clinicaltrials.gov NCT02672215 ; (Archived by WebCite at https://clinicaltrials.gov/ct2/show/NCT02672215 ).

  8. HIV / AIDS, STDs and the workplace.

    PubMed

    Jackson, H

    1995-01-01

    Even though the workplace is ideal for promoting HIV/STD (sexually transmitted disease) prevention to benefit workers and employers, many workplaces are not convinced that they should be involved in HIV/AIDS and STD education, prevention, and support. They do not realize that time and money spent on health programs save them money. Perhaps they do not feel obligated to protect the health of their employees. The AIDS epidemic adversely affects society and the economy at both the macro and micro level. AIDS tends to strike the productive age group, thereby seriously affecting the workplace. In many Sub-Saharan African countries, at least 20% of the urban workforce may be infected with HIV. Persons living with HIV include top management, skilled professionals, general hands, and farm laborers. HIV/AIDS costs for formal employment are assumed through reduced productivity; increased costs of occupational benefits and social security measures; loss of skilled labor, professionals, and managerial expertise as well as the experience among workers; increased costs of training and recruitment; and low morale from stigmatization, discrimination, and subsequent industrial relation problems. Needed are comprehensive HIV/AIDS and STD workplace programs that ensure the rights of persons with HIV and compassionate treatment of these persons. Trade union or other labor representatives, management, and appropriate government departments should work together and build on existing health legislation and policy to bring about effective negotiation and policy development concerning AIDS and employment. Training of peer educators, support services (counseling, STD referral and/or treatment), community action, management commitment, monitoring and evaluation, and supportive workplace conditions make for effective comprehensive workplace programs. Successful programs operate in fishing villages in Tanzania, tea plantations in India, the University of Papua New Guinea, and Ugandan army camps.

  9. Columbia/Willamette Skill Builders Consortium. Final Performance Report. Appendix 5B Anodizing Inc. (Aluminum Extrusion Manufacturing). Basic Measurement Math. Instructors' Reports and Sample Curriculum Materials.

    ERIC Educational Resources Information Center

    Taylor, Marjorie; And Others

    Anodizing, Inc., Teamsters Local 162, and Mt. Hood Community College (Oregon) developed a workplace literacy program for workers at Anodizing. These workers did not have the basic skill competencies to benefit from company training efforts in statistical process control and quality assurance and were not able to advance to lead and supervisory…

  10. Reflections on the Efficacy of a Constructivist Approach to Teaching and Learning in a First-Year Bachelor of Environmental Management Topic

    ERIC Educational Resources Information Center

    Szili, Gertrude; Sobels, Jonathan

    2011-01-01

    The dynamism of Environmental Management in the 21st century has predicted the need for students to emerge from tertiary programmes with a set of skills that are functional and more widely applicable in the contemporary workplace. To foster the development of such tools and skill sets, there has been an increasing trend amongst teaching…

  11. Development of the life skills for promotion of health with art-therapy.

    PubMed

    Tavormina, Romina; Diamare, Sara; D'Alterio, Vittorio; Nappi, Bianca; Ruocco, Claudia; Guida, Enrico

    2014-11-01

    Individuals, who work in an organization, develop a shared perception that influences their behavior and emotions. This perception guides operators in the interpretation of the main business processes and in the modes of decision-making. The Italian Ministry of Public Administration in 2004 issued a directive to improve the organizational well-being and the emotional state of the environment in the workplace. This law identifies the necessity of an organizational climate that fosters creativity at the workplace, for the development and the efficiency of public administration. Several studies have shown that the development of creativity in the operators becomes a resource for the organization to facilitate the adaptation to change and to the solution of problems. So the techniques of creativity can be used as a training strategy for the quality management and human resources, optimizing services. The following pilot study evaluates the effectiveness of a training course for veterinary staff of ASL Napoli 1 Centre The aim of the course has been promoting the well-being, the development of life skills and the resilience of the learners using techniques of creativity and art therapy.

  12. [Ergonomic movement in dentistry].

    PubMed

    Bos-Huizer, J J A; Bolderman, F W

    2014-02-01

    'Ergonomic movement in dentistry' is a recently developed ergonomic programme for dental healthcare professionals which is intended to prevent work-related complaints and assist in recovering from them. The programme is recommended by disability insurers in cases of specific physical complaints, limitations or disability, as a consequence of which a dental healthcare professional is unable to carry out his or her work. In a four-day training programme, in one's own workplace, skills are taught in the areas of work organization, work attitude and movement. These skills are directly applied in the treatment ofpatients and, if necessary, further improved. In this way, one advances step by step to an ergonomic way of working. Evaluations have shown that the programme is advantageous for the attitude toward work, the workplace and the work organization as well as the reduction of disability.

  13. Political skill: A proactive inhibitor of workplace aggression exposure and an active buffer of the aggression-strain relationship.

    PubMed

    Zhou, Zhiqing E; Yang, Liu-Qin; Spector, Paul E

    2015-10-01

    In the current study we examined the role of 4 dimensions of political skill (social astuteness, interpersonal influence, networking ability, and apparent sincerity) in predicting subsequent workplace aggression exposure based on the proactive coping framework. Further, we investigated their buffering effects on the negative outcomes of experienced workplace aggression based on the transactional stress model. Data were collected from nurses at 3 time points: before graduation (Time 1, n = 346), approximately 6 months after graduation (Time 2, n = 214), and approximately 12 months after graduation (Time 3, n = 161). Results showed that Time 1 interpersonal influence and apparent sincerity predicted subsequent physical aggression exposure. Exposure to physical and/or psychological workplace aggression was related to increased anger and musculoskeletal injury, and decreased job satisfaction and career commitment. Further, all dimensions of political skill but networking ability buffered some negative effects of physical aggression, and all dimensions but social astuteness buffered some negative effects of psychological aggression. (c) 2015 APA, all rights reserved).

  14. Attitudes of Two Northwest Ohio UAW Locals regarding Lifelong Learning, Use of Online Strategies, and Union-Led Learning

    ERIC Educational Resources Information Center

    Heiser, David P.

    2010-01-01

    United States workers are facing a workplace in which globalization, outsourcing, accelerating technology innovation, and changing demographics demands changes in the way they keep their job skills current. As a primary representative of workers' interests in the workplace, unions want their members to acquire and improve the skills, knowledge,…

  15. Stress Reduction at the Work-Family Interface: Positive Parenting and Self-Efficacy as Mechanisms of Change in Workplace Triple P

    ERIC Educational Resources Information Center

    Hartung, Doreen; Hahlweg, Kurt

    2011-01-01

    Workplace Triple P (WPTP) is a group-based parenting skills training specifically designed to meet the needs of employed parents. Several randomized controlled trials have demonstrated the training's efficacy. This study examined possible mechanisms of change that account for the stress reduction effects of this parenting skills training at the…

  16. Success Skills for Textile Workers. Workforce 2000 Partnership. Workplace Literacy Project. End-of-Project External Evaluation Report. November 1, 1994-October 31, 1997.

    ERIC Educational Resources Information Center

    Hill, Allison

    A 3-year workplace literacy project combined the resources and efforts of a junior and a technical college, literacy education providers, and businesses to implement an assessment and education program for textile workers. The program included four components: (1) reading, writing, speaking, listening, and mathematics skills; (2) creative…

  17. The Challenge of Establishing Sustainable Workplace "Skills for Life" Provision in the UK: Organisational "Strategies" and Individual "Tactics"

    ERIC Educational Resources Information Center

    Waite, Edmund; Evans, Karen; Kersh, Natasha

    2014-01-01

    Drawing on longitudinal data from the ESRC-funded "Adult Basic Skills and Workplace learning" project (2003-2008), together with recent findings from research undertaken under the auspices of the LLAKES research centre (Centre for Learning and Life Chances in Knowledge Economies and Societies), this paper seeks to explore the key factors…

  18. Generic Workplace Skills for Job Application, Employment Retention, and Career Promotion in Today's Economic Environment.

    ERIC Educational Resources Information Center

    Broadbent, William A.

    A study used the Vocational-Technical Education Consortium of States (V-TECS) workplace skills inventory in a validation exercise for use of the inventory in Hawaii. A facilitator reduced the size of the V-TECS instrument. The resulting document was tested using several colleagues of the principal investigator before it was used in the field. The…

  19. Ethics--How Important Is It in Today's Office?

    ERIC Educational Resources Information Center

    Holmquist, Donna

    1993-01-01

    Employer seeking to improve ethics in the workplace should develop a limited number of rules; explain why they are important; correct worker behavior privately; use human relations skills; give employees recognition; set an example; offer training; and provide feedback. (SK)

  20. Meeting of the Minds: Recognizing Styles of Conflict Management Helps Students Develop "People Skills."

    ERIC Educational Resources Information Center

    McFarland, William P.

    1992-01-01

    When faced with conflict, people respond in one of three styles: dominating, appeasing, or cooperating. Teaching students to recognize styles and choose appropriate responses can help them deal with conflict in the workplace. (SK)

  1. Development of the Animal Management and Husbandry Online Placement Tool.

    PubMed

    Bates, Lucy; Crowther, Emma; Bell, Catriona; Kinnison, Tierney; Baillie, Sarah

    2013-01-01

    The workplace provides veterinary students with opportunities to develop a range of skills, making workplace learning an important part of veterinary education in many countries. Good preparation for work placements is vital to maximize learning; to this end, our group has developed a series of three computer-aided learning (CAL) packages to support students. The third of this series is the Animal Management and Husbandry Online Placement Tool (AMH OPT). Students need a sound knowledge of animal husbandry and the ability to handle the common domestic species. However, teaching these skills at university is not always practical and requires considerable resources. In the UK, the Royal College of Veterinary Surgeons (RCVS) requires students to complete 12 weeks of pre-clinical animal management and husbandry work placements or extramural studies (EMS). The aims are for students to improve their animal handling skills and awareness of husbandry systems, develop communication skills, and understand their future clients' needs. The AMH OPT is divided into several sections: Preparation, What to Expect, Working with People, Professionalism, Tips, and Frequently Asked Questions. Three stakeholder groups (university EMS coordinators, placement providers, and students) were consulted initially to guide the content and design and later to evaluate previews. Feedback from stakeholders was used in an iterative design process, resulting in a program that aims to facilitate student preparation, optimize the learning opportunities, and improve the experience for both students and placement providers. The CAL is available online and is open-access worldwide to support students during veterinary school.

  2. The Changing Workplace: Implications of Quality of Work Life Developments for Vocational Education. Research and Development Series No. 249.

    ERIC Educational Resources Information Center

    Pratzner, Frank C.; Russell, Jill Frymier

    Based upon a review of literature and on-site interviews and observations at nine firms that are recognized leaders in the development and implementation of quality of work life (QWL) activities, this report examines implications of QWL developments for future skill requirements and their potential consequences for public vocational education…

  3. Women's Career Development: Barriers to Learning within the Traditional Workplace.

    ERIC Educational Resources Information Center

    Poole, Millicent E.; Nielsen, Samuel W.

    Two phases of related research investigated the nature of women's skill development needs. The first phase examined prior schooling and current and future training needs of managerial and professional women. A questionnaire was administered to an initial sample of 163 and a replication sample of 207. Participants indicated interpersonal,…

  4. Using Action Research to Develop a Course in Statistical Inference for Workplace-Based Adults

    ERIC Educational Resources Information Center

    Forbes, Sharleen

    2014-01-01

    Many adults who need an understanding of statistical concepts have limited mathematical skills. They need a teaching approach that includes as little mathematical context as possible. Iterative participatory qualitative research (action research) was used to develop a statistical literacy course for adult learners informed by teaching in…

  5. Assessing the Potential to Expand Community College Baccalaureate Programs in Texas

    ERIC Educational Resources Information Center

    Daugherty, Lindsay; Goldman, Charles A.; Butterfield, Lindsay; Miller, Trey

    2014-01-01

    Many workforce-development needs, particularly those requiring baccalaureate degrees, remain unmet in some areas of Texas. Employers and students are calling for additional programs to develop workplace skills and to provide opportunities for career advancement. On May 22, 2013, the Texas Legislature approved a bill mandating a study on whether…

  6. Software: University Courses versus Workplace Practice

    ERIC Educational Resources Information Center

    Liebenberg, Janet; Huisman, Magda; Mentz, Elsa

    2015-01-01

    There is a shortage of software developers with the right skills and knowledge, not only in South Africa but worldwide. Despite reports of gap between industry needs and software education, the gap has mostly been explored in developed countries and in quantitative studies. This paper reports on a mixed methods study of the perceptions of…

  7. POWER for Progress: A Model for Partnerships in Workplace Literacy.

    ERIC Educational Resources Information Center

    Triton Coll., River Grove, IL.

    Project POWER is an educational program developed jointly by Triton College, River Grove, Illinois, and the Labor Management Center of the Mid-Metro Economic Development Group, for employees of local companies who are interested in improving basic skills in English, reading, mathematics, and writing, as well as for employees who want to prepare…

  8. Developing Second Graders' Creativity through Literacy-Science Integrated Lessons on Lifecycles

    ERIC Educational Resources Information Center

    Webb, Angela Naomi; Rule, Audrey C.

    2012-01-01

    Young children need to develop creative problem-solving skills to ensure success in an uncertain future workplace. Although most teachers recognize the importance of creativity, they do not always know how integrate it with content learning. This repeated measures study on animal and plant lifecycles examined student learning of vocabulary and…

  9. CEMENT. "A Concrete Experience." A Curriculum Developed for the Cement Industry.

    ERIC Educational Resources Information Center

    Taylor, Mary Lou

    This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

  10. Global Blended Learning Practices for Teaching and Learning, Leadership and Professional Development

    ERIC Educational Resources Information Center

    Hilliard, Ann Toler

    2015-01-01

    Blended learning is a combination of online and face-to-face activities for classroom instruction or other training modalities to help develop new knowledge and skills that can be transferred to the workplace environment. The use of blended learning is expanding globally (Vaughn, 2007). Blended learning is evident in professional development…

  11. Workplace Math. EPIC Workplace Learning Project, 1996.

    ERIC Educational Resources Information Center

    King, Catherine; Cyr, Anne Reis; Gross, Mary; Armstrong, Ray

    Designed as a reference for teaching mathematics in the workplace, this manual presents teaching strategies and activities for beginning, intermediate, and advanced learners in four mathematics-related topics. Following an overview of the manual's purpose, definitions are provided of the three skill levels targeted by the activities. Strategies…

  12. Science Unit Plans. PACE '94.

    ERIC Educational Resources Information Center

    Schoon, Kenneth J., Ed.; Wiles, Clyde A., Ed.

    This booklet contains mathematics unit plans for Biology, Chemistry, and Physical Science developed by PACE (Promoting Academic Excellence In Mathematics, Science & Technology for Workers of the 21st Century). Each unit plan contains suggested timing, objectives, skills to be acquired, workplace relationships, learning activities with suggested…

  13. The impact of a faculty learning community on professional and personal development: the facilitator training program of the American Academy on Communication in Healthcare.

    PubMed

    Chou, Calvin L; Hirschmann, Krista; Fortin, Auguste H; Lichstein, Peter R

    2014-07-01

    Relationship-centered care attends to the entire network of human relationships essential to patient care. Few faculty development programs prepare faculty to teach principles and skills in relationship-centered care. One exception is the Facilitator Training Program (FTP), a 25-year-old training program of the American Academy on Communication in Healthcare. The authors surveyed FTP graduates to determine the efficacy of its curriculum and the most important elements for participants' learning. In 2007, surveys containing quantitative and narrative elements were distributed to 51 FTP graduates. Quantitative data were analyzed using descriptive statistics. The authors analyzed narratives using Burke's dramatistic pentad as a qualitative framework to delineate how interrelated themes interacted in the FTP. Forty-seven respondents (92%) identified two essential acts that happened in the program: an iterative learning process, leading to heightened personal awareness and group facilitation skills; and longevity of learning and effect on career. The structure of the program's learning community provided the scene, and the agents were the participants, who provided support and contributed to mutual success. Methods of developing skills in personal awareness, group facilitation, teaching, and feedback constituted agency. The purpose was to learn skills and to join a community to share common values. The FTP is a learning community that provided faculty with skills in principles of relationship-centered care. Four further features that describe elements of this successful faculty-based learning community are achievement of self-identified goals, distance learning modalities, opportunities to safely discuss workplace issues outside the workplace, and self-renewing membership.

  14. Flowers in the Desert: The Impact of Policy on Basic Skills Provision in the Workplace

    ERIC Educational Resources Information Center

    Finlay, Ian; Hodgson, Ann; Steer, Richard

    2007-01-01

    In this paper we argue that learning in the workplace can bring considerable benefits for learners and employers. It draws on data from in-depth interviews and secondary sources from eight sites of work-based learning as part of wider research into the effects of five national policy mechanisms within the Learning and Skills Sector. We also have…

  15. Improving Basic Skills in the Workplace. A Core Course for the Catering and Hospitality Industries.

    ERIC Educational Resources Information Center

    Collins, Lorraine

    This training pack is designed for use with employees in the catering and hospitality industries. The material takes common workplace procedures and terminology and uses these as the basis for improving reading, writing, oral communication, and math skills. The pack is designed as a complete course of 13 modules over a period of 32-48 hours, but…

  16. Knowledge and Understanding of 21st Century Skills through Educator Externships: Programs in Southern New England

    ERIC Educational Resources Information Center

    Gibson-Cayouette, Lizann R.

    2010-01-01

    An acute shortage of a competent, highly-skilled workforce faces the United States workplace. Studies and reports from 1983 to present, repeatedly state that the education system in the United States must change to prepare the emergent workforce for success in the 21st century global challenges of both post-secondary education and the workplace.…

  17. Shifting Gears. Hands-on Activities for Learning Workplace Skills and English as a Second Language. A Teacher's Handbook.

    ERIC Educational Resources Information Center

    World Education, Inc., New York, NY.

    This curriculum handbook uses a hands-on approach to teaching basic skills and language for the U.S. workplace to students who are not familiar with many common tools and procedures. Although designed for Southeast Asian refugees, the curriculum can be adapted for use with other groups, including older adults or young people. The handbook consists…

  18. Identifying 21st Century STEM Competencies Using Workplace Data

    NASA Astrophysics Data System (ADS)

    Jang, Hyewon

    2016-04-01

    Gaps between science, technology, engineering, and mathematics (STEM) education and required workplace skills have been identified in industry, academia, and government. Educators acknowledge the need to reform STEM education to better prepare students for their future careers. We pursue this growing interest in the skills needed for STEM disciplines and ask whether frameworks for 21st century skills and engineering education cover all of important STEM competencies. In this study, we identify important STEM competencies and evaluate the relevance of current frameworks applied in education using the standardized job-specific database operated and maintained by the US Department of Labor. Our analysis of the importance of 109 skills, types of knowledge and work activities, revealed 18 skills, seven categories of knowledge, and 27 work activities important for STEM workers. We investigate the perspectives of STEM and non-STEM job incumbents, comparing the importance of each skill, knowledge, and work activity for the two groups. We aimed to condense dimensions of the 52 key areas by categorizing them according to the Katz and Kahn (1978) framework and testing for inter-rater reliability. Our findings show frameworks for 21st century skills and engineering education do not encompass all important STEM competencies. Implications for STEM education programs are discussed, including how they can bridge gaps between education and important workplace competencies.

  19. Manager or leader? Capitalize on the best of both!

    PubMed

    Roberts, Cynthia

    2005-05-31

    As today's managers are faced with an ever increasing number of challenges, no one can argue that, now more than ever, good management skills are crucial for organizational success. Several researchers also suggest that managers in today's workplace cannot be successful without developing leadership skills as well. But what is the difference between management and leadership? Aren't they really the same thing? This article explores the differences and proposes the idea of managerial leadership, which blends both viewpoints. It also suggests a strategy that laboratory professionals can use to develop managerial leadership competency.

  20. Empowering Workplace Students: A Practitioner's Challenge.

    ERIC Educational Resources Information Center

    Lessard, Richard

    For the past 4 years, Alpena Community College, in Michigan, has participated in the Workplace Partnership Project (WPP), a federally funded grant program designed to provide literacy skills to individuals currently employed but lacking the background to keep pace with the changes of the modern workplace. The process for establishing classes at a…

  1. Workplace Literacy Teacher Training: The Context.

    ERIC Educational Resources Information Center

    Harrington, Lois G.; And Others

    These three learning guides comprise one of four packages in the Workplace Literacy Teacher Training series that provides information and skills necessary for the user to become a successful instructor in an effective workplace literacy program. The guides in this package look at the unique environment and culture involved in providing education…

  2. Federal Workplace Literacy Project. Internal Evaluation Report.

    ERIC Educational Resources Information Center

    Matuszak, David J.

    This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

  3. Long Island Workplace Literacy Program. Final Performance Report and Final Evaluation Report.

    ERIC Educational Resources Information Center

    Silverman, Gene; And Others

    The Long Island Workplace Literacy Partnership was established to provide workplace literacy programs for adult workers with inadequate reading, mathematics, communication, English language, and decision-making skills. Four corporations cooperated with the Board of Cooperative Educational Services of Nassau County in the project. The service…

  4. Workforce issues in nursing in Queensland: 2001 and 2004.

    PubMed

    Hegney, Desley; Eley, Robert; Plank, Ashley; Buikstra, Elizabeth; Parker, Victoria

    2006-12-01

    The aim of the study was to identify the factors having an impact upon nursing work and to use the results to inform strategic planning of the Queensland Nurses Union. In 2001 and 2004, a study was undertaken to gather data on the level of satisfaction of nurses with their working life. This paper reports the 2004 results on workload, skill mix, remuneration and morale. Where applicable, the results are compared with 2001 data. A questionnaire was mailed to 3000 Assistants-in-Nursing, Enrolled and Registered Nurses in October 2004. All participants were members of the Queensland Nurses Union. The results are reported in three sectors - public, private and aged care. A total of 1349 nurses responded to the survey, a response rate of 45%. Nurses in the 2004 study believed: their workload was heavy; their skills and experience poorly rewarded; work stress was high; morale was perceived to be poor and, similar to 2001, deteriorating; the skill mix was often inadequate; and the majority of nurses were unable to complete their work in the time available. Nursing morale was found to be associated with autonomy, workplace equipment, workplace safety, teamwork, work stress, the physical demand of nursing work, workload, rewards for skills and experience, career prospects, status of nursing and remuneration. Overall the findings of the study are consistent with those determined by the 2001 survey. The findings of this study indicate the importance of factors such as workplace autonomy, teamwork, the levels of workplace stress, workload and remuneration on nursing morale. The data also indicate that workplace safety and workplace morale are linked. These findings provide information for policy makers and nurse managers on areas that need to be addressed to retain nurses within aged care, acute hospital and community nursing.

  5. [First-aid training at work on interpersonal development: exploratory study on employees in integration into the workplace centres].

    PubMed

    Lafitte, Pascale; Bridot, Michel; Semedo, Luis; Gagnayre, Rémi

    2016-01-01

    The National Institute of Research and Security and the “CHANTIER Ecole” network have developed first-aid training for employees of integration into the workplace centres. Specifically geared towards workplace safety, but similar in its content to home first-aid and rescue training, this training is also designed to enhance individual and collective responsibility and citizenship. The purpose of this study was to evaluate the personal and interpersonal effects of first-aid training of these employees by considering their social and professional difficulties in terms of psychosocial skills, such as empowerment, stress and emotions management, and decision-making capacity. A descriptive-inductive study was conducted over 18 months based on the grounded theory approach. Five integration into the work-place centres participated in the study and 34 interviews were conducted. These results raise several questions concerning: a) the characteristics of this public targeted by this training and their perception of integration into the workplace; b) the suitability of this training to working conditions and the link with other types of training such as family health education; c) the relationship between citizenship training and first-aid training at work, as it is more applicable to family training than workplace training. A quantitative study is considered to confirm these observations in other integration into the workplace centres.

  6. Workplace skills and the skills gaps related to employee critical thinking ability and science education curriculum

    NASA Astrophysics Data System (ADS)

    Alexander, William A.

    In recent years, business and industry have been vocal critics of education. Critics complain the American workforce, particularly young people, are deficient in workplace skills. A survey of 500 randomly selected Ohio businesses was used to determine opinions of respondents related to workplace skills gaps, rising skill levels, and level and type of critical thinking used on the job by all employees and entry-level employees. Four of 18 science outcomes promoted by the Ohio Department of Education had an application in business and these required critical-thinking skills to complete. These four formed the foundation in the survey because they provided a connection between thinking skills required on the Ohio 12 th Grade Proficiency Test and those required on the job. Pearson correlation coefficient was used to identify correlation between responses. The alpha level was p ≤ .05. Stepwise multiple linear regression analysis was conducted to identify significant (p ≤ .05) relationships between variables as represented by responses. In addition, one version of the Science Section of the Ohio 12th Grade Proficiency Test was analyzed for use of critical thinking using the SCAN's critical-thinking attributes as a standard. There were several findings related to workplace skills and critical thinking. Only 17.1% of respondents indicated dissatisfaction with the basic academic skill level of their employees. A majority (71.1%) of responding businesses perceived a lack of work ethic as more important than deficient academic skills. Only 17.1% of respondents reported the skill level of their entry-level employees was rising. Approximately 1/3 of responding businesses required no critical thinking at all from their entry-level employees. Small businesses were significantly more likely to require higher levels of critical thinking from their entry level employees than larger businesses. Employers who reported rising skill levels in entry-level employees required all of their employees to exhibit critical thinking similar to that required on the four tested outcomes on the Science Section, Ohio 12th Grade Proficiency Test.

  7. Perceptions of the software skills of graduates by employers in the financial services industry

    NASA Astrophysics Data System (ADS)

    Kyng, Tim; Tickle, Leonie; Wood, Leigh N.

    2013-12-01

    Software, particularly spreadsheet software, is ubiquitous in the financial services workplace. Yet little is known about the extent to which universities should, and do, prepare graduates for this aspect of the modern workplace. We have investigated this issue through a survey of financial services employers of graduates, the results of which are reported in this paper, as well as surveys of university graduates and academics, reported previously. Financial services employers rate software skills as important, would like their employees to be more highly skilled in the use of such software, and tend to prefer 'on-the-job' training rather than university training for statistical, database and specialized actuarial/financial software. There is a perception among graduates that employers do not provide adequate formal workplace training in the use of technical software.

  8. Partnership in Skill Development and Credentialisation: Career Development from School to Work to Tertiary Study

    ERIC Educational Resources Information Center

    Reid, Maureen; Melrose, Mary

    2004-01-01

    This article explores the partnership between a New Zealand university and the New Zealand arm of a large multinational employer. A major focus is career development in the New Zealand workplace, which is considered in the context of government policies and initiatives. A research project, which was originally intended to promote staff recruitment…

  9. Examining the Professional Development Experiences and Non-Technical Skills Desired for Geoscience Employment

    NASA Astrophysics Data System (ADS)

    Houlton, H. R.; Ricci, J.; Wilson, C. E.; Keane, C.

    2014-12-01

    Professional development experiences, such as internships, research presentations and professional network building, are becoming increasingly important to enhance students' employability post-graduation. The practical, non-technical skills that are important for succeeding during these professional development experiences, such as public speaking, project management, ethical practices and writing, transition well and are imperative to the workplace. Thereby, graduates who have honed these skills are more competitive candidates for geoscience employment. Fortunately, the geoscience community recognizes the importance of these professional development opportunities and the skills required to successfully complete them, and are giving students the chance to practice non-technical skills while they are still enrolled in academic programs. The American Geosciences Institute has collected data regarding students' professional development experiences, including the preparation they receive in the corresponding non-technical skills. This talk will discuss the findings of two of AGI's survey efforts - the Geoscience Student Exit Survey and the Geoscience Careers Master's Preparation Survey (NSF: 1202707). Specifically, data highlighting the role played by internships, career opportunities and the complimentary non-technical skills will be discussed. As a practical guide, events informed by this research, such as AGI's professional development opportunities, networking luncheons and internships, will also be included.

  10. Validation and Application of the Survey of Teaching Beliefs and Practices for Undergraduates (STEP-U): Identifying Factors Associated with Valuing Important Workplace Skills among Biology Students

    ERIC Educational Resources Information Center

    Marbach-Ad, Gili; Rietschel, Carly; Thompson, Katerina V.

    2016-01-01

    We present a novel assessment tool for measuring biology students' values and experiences across their undergraduate degree program. Our Survey of Teaching Beliefs and Practices for Undergraduates (STEP-U) assesses the extent to which students value skills needed for the workplace (e.g., ability to work in groups) and their experiences with…

  11. From school to work: promoting the application of pre-qualification interprofessional education in the clinical workplace.

    PubMed

    Murray-Davis, Beth; Marshall, Michelle; Gordon, Frances

    2012-09-01

    The rationale for Interprofessional Education (IPE) is based on the assumption it will improve practice. Despite evidence that it may modify attitudes and provide knowledge and skills for collaboration, there is little evidence about whether these skills can be transferred to practice. The aim of this research was to explore how midwifery students apply pre-qualification IPE learning to practice and to understand the factors in the clinical workplace that facilitate or hinder this application. A purposive sample of students, educators, Heads of Midwifery and new midwives from four universities throughout the United Kingdom participated in semi-structured interviews and focus groups. Emerging themes were developed using the principles of Grounded Theory. Participants articulated ways in which the clinical environment either promoted or prevented IPE in practice. The extent to which the clinical institution promoted IPE was made visible through the support for students during placements; the support for new midwives; and the evolution of professional roles. Buy-in for the IPE agenda in the workplace influences the ability of new midwives to apply IPE competencies to professional practice. The benefits of a theoretical foundation in interprofessional skills may be lost if students and new midwives find themselves working in contexts that do not make collaboration a priority. Copyright © 2011 Elsevier Ltd. All rights reserved.

  12. Complex Problem Solving in Radiologic Technology: Understanding the Roles of Experience, Reflective Judgment, and Workplace Culture

    ERIC Educational Resources Information Center

    Yates, Jennifer L.

    2011-01-01

    The purpose of this research study was to explore the process of learning and development of problem solving skills in radiologic technologists. The researcher sought to understand the nature of difficult problems encountered in clinical practice, to identify specific learning practices leading to the development of professional expertise, and to…

  13. Approaches to Forming a Learning Consortium. Issues to Address. Business Assistance Note #3.

    ERIC Educational Resources Information Center

    Bergman, Terri

    A learning consortium is a group of companies that come together to learn from each other to develop new capabilities, build the skills of their employees, and increase the productive capacities of their enterprises. Most undertake both work force and workplace development efforts. Although the key feature is cooperative learning, most learning…

  14. Reflections on Workplace Education: Teachers Talking to Teachers.

    ERIC Educational Resources Information Center

    Letourneau-Fallon, Pamela; And Others

    This document is designed to engage workplace educators in thinking about the ideas and issues that the BEST [Better Education Skills Training] team have found to be important in shaping how they conduct their workplace education program. Its format is that of answers to questions that shape program planning and implementation. Students'…

  15. Information Literacy in the Workplace: A Qualitative Exploratory Study

    ERIC Educational Resources Information Center

    Crawford, John; Irving, Christine

    2009-01-01

    Although increasingly recognized as a future skills issue, the use of information in the workplace is a little studied area within library and information research. A substantial "pedagogic" literature of learning in the workplace exists, however, and this was critically reviewed to generate a repertoire of issues which could in turn be…

  16. Literacy and Workplace Change: Evaluation Findings from Eighteen Workplace Literacy Programs

    ERIC Educational Resources Information Center

    Benseman, John

    2012-01-01

    Many Western governments are looking to workplace literacy, language, and numeracy programs to address general skill improvement with a longterm aim of improving labor productivity. Rigorous research on these programs' effectiveness for both of these agendas, however, remains sparse and limited in scope. This article reports the findings of an…

  17. The Story of S.U.C.C.E.S.S. A Model Workplace Literacy Program.

    ERIC Educational Resources Information Center

    Li, Anita K. S.; Marn, Stephanie

    Sheraton's Unified Commitment Concerning Employee's Self-Success (SUCCESS) Program is a workplace literacy partnership between ITT Sheraton Hotels in Hawaii and the University of Hawaii-Manoa, College of Education. The program provides workplace literacy skills training to employees of the four participating Sheraton Hotels in Hawaii. The SUCCESS…

  18. Well-being in the workplace through interaction between individual characteristics and organizational context

    PubMed Central

    Biggio, Gianluca

    2013-01-01

    Well-being in the workplace is considered by many authors to be the outcome of the interaction between individual characteristics and those of the working and organizational environment. This study aims to understand the significance attributed to the concept of well-being in the workplace by employees, its influencing factors, and, among those, the role of individual psychological characteristics. The research was conducted on a sample of 72 employees using a qualitative approach based on focus groups and individual interviews. Data analysis was performed by a paper and pencil technique. The focus groups and interviews collected 628 statements, which were divided into three main areas: meaning of well-being in the workplace (248), any kind factors that affect well-being in the workplace (158), and individual characteristics that affect well-being in the workplace (222). The individual characteristics identified by the participants as capable of influencing well-being in the workplace include being positive, communication, management of difficulties and conflicts, socio-emotional skills, and values. The research was limited by the participants involved and by the sole use of the paper and pencil technique of data analysis. Results highlight that well-being in the workplace does not depend exclusively on external conditions in terms of the working and organizational environment within which the individual operates: so, it could be promoted not only from above, through actions by management, but also from below, influencing individual traits and behaviours. Results would be useful for developing training, workplace counselling, and organizational development activities aimed to support small groups, leaders, and other strategic players in the construction of the subsystems of well-being in the workplace. PMID:23422265

  19. Well-being in the workplace through interaction between individual characteristics and organizational context.

    PubMed

    Biggio, Gianluca; Cortese, Claudio G

    2013-02-18

    Well-being in the workplace is considered by many authors to be the outcome of the interaction between individual characteristics and those of the working and organizational environment. This study aims to understand the significance attributed to the concept of well-being in the workplace by employees, its influencing factors, and, among those, the role of individual psychological characteristics. The research was conducted on a sample of 72 employees using a qualitative approach based on focus groups and individual interviews. Data analysis was performed by a paper and pencil technique. The focus groups and interviews collected 628 statements, which were divided into three main areas: meaning of well-being in the workplace (248), any kind factors that affect well-being in the workplace (158), and individual characteristics that affect well-being in the workplace (222). The individual characteristics identified by the participants as capable of influencing well-being in the workplace include being positive, communication, management of difficulties and conflicts, socio-emotional skills, and values. The research was limited by the participants involved and by the sole use of the paper and pencil technique of data analysis. Results highlight that well-being in the workplace does not depend exclusively on external conditions in terms of the working and organizational environment within which the individual operates: so, it could be promoted not only from above, through actions by management, but also from below, influencing individual traits and behaviours. Results would be useful for developing training, workplace counselling, and organizational development activities aimed to support small groups, leaders, and other strategic players in the construction of the subsystems of well-being in the workplace.

  20. Educational Leadership for E-Learning in the Healthcare Workplace

    ERIC Educational Resources Information Center

    Fahlman, Dorothy

    2012-01-01

    Effective educational leadership can make a difference in the resolution of complex issues that impact today's demand-driven educational marketplace. The ongoing professional and skill development needs of human health resources may be best managed through distributed strategic leadership blended with servant leadership. Together these two…

  1. Credentials for All: An Imperative for SREB States

    ERIC Educational Resources Information Center

    Southern Regional Education Board (SREB), 2015

    2015-01-01

    Southern Regional Education Board's (SREB's) Commission on Career and Technical Education challenges states to build bridges from high school to postsecondary attainment and career advancement by developing rigorous, relevant career pathways that align secondary, postsecondary, and workplace learning and lead to high-skill, high-wage jobs in…

  2. Engaging Employers?

    ERIC Educational Resources Information Center

    Hillier, Yvonne

    2008-01-01

    A key factor in the successful development of workplace learning is employer engagement (Leitch, 2006; DfES, 2007). However, despite numerous approaches by government in the United Kingdom to bring together employers, providers and learners so that economic success is generated by a skilled and flexible workforce, there continue to be challenges…

  3. Learning to Reason: A Journey of Professional Socialisation

    ERIC Educational Resources Information Center

    Ajjawi, Rola; Higgs, Joy

    2008-01-01

    One of the key attributes that health professional students and new graduates develop during professional socialisation is clinical reasoning ability. Clinical reasoning is a complex skill that is essential for professional practice. There is limited research specifically addressing how physiotherapists learn to reason in the workplace. The…

  4. GED Math for Workplace Students.

    ERIC Educational Resources Information Center

    Goschen, Claire

    This curriculum module contains lesson plans and application activities that were developed to help adult students master the mathematics skills needed to earn a general high school equivalency diploma. Included in the module are materials designed to help students improve their understanding of mathematics and achieve the following objectives:…

  5. Collaborating on Critical Thinking: The Team Critique

    ERIC Educational Resources Information Center

    Campbell, Melinda

    2015-01-01

    Pedagogical aspirations in the 21st century are now centering on student satisfaction and workplace-readiness in addition to the traditional goal of excellence in individual student performance. Educational experts have identified increased peer and faculty interactivity and highly developed critical-thinking skills as essential to attaining these…

  6. Work Survival Skills.

    ERIC Educational Resources Information Center

    Mercer County Community Coll., Trenton, NJ.

    Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…

  7. Early Workplace Communication and Problem Solving to Prevent Back Disability: Results of a Randomized Controlled Trial Among High-Risk Workers and Their Supervisors.

    PubMed

    Linton, Steven J; Boersma, Katja; Traczyk, Michal; Shaw, William; Nicholas, Michael

    2016-06-01

    Purpose There is a clear need for interventions that successfully prevent the development of disability due to back pain. We hypothesized that an intervention aimed at both the worker and the workplace could be effective. Hence, we tested the effects of a new early intervention, based on the misdirected problem solving model, aimed at both workers at risk of long-term impairments and their workplace. Methods Supervisors of volunteers with back pain, no red flags, and a high score on a screen (Örebro Musculoskeletal Screening Questionnaire) were randomized to either an evidence based treatment as usual (TAU) or to a worker and workplace package (WWP). The WWP intervention included communication and problem solving skills for the patient and their immediate supervisor. The key outcome variables of work absence due to pain, health-care utilization, perceived health, and pain intensity were collected before, after and at a 6 month follow up. Results The WWP showed significantly larger improvements relative to the TAU for work absence due to pain, perceived health, and health-care utilization. Both groups improved on pain ratings but there was no significant difference between the groups. The WWP not only had significantly fewer participants utilizing health care and work absence due to pain, but the number of health care visits and days absent were also significantly lower than the TAU. Conclusions The WWP with problem solving and communication skills resulted in fewer days off work, fewer health care visits and better perceived health. This supports the misdirected problem solving model and indicates that screening combined with an active intervention to enhance skills is quite successful and likely cost-effective. Future research should replicate and extend these findings with health-economic analyses.

  8. The Future of Work.

    ERIC Educational Resources Information Center

    Feller, Rich

    1996-01-01

    Reviews changes in the workplace: shift from industrial to information society, drop in wages, loss of the "employment contract," and effects of technology on skill needs. Suggests steps to help students prepare for the changing workplace. (SK)

  9. Workplace Skills Taught in a Simulated Analytical Department

    NASA Astrophysics Data System (ADS)

    Sonchik Marine, Susan

    2001-11-01

    Integration of workplace skills into the academic setting is paramount for any chemical technology program. In addition to the expected chemistry content, courses must build proficiency in oral and written communication skills, computer skills, laboratory safety, and logical troubleshooting. Miami University's Chemical Technology II course is set up as a contract analytical laboratory. Students apply the advanced sampling techniques, quality assurance, standard methods, and statistical analyses they have studied. For further integration of workplace skills, weekly "department meetings" are held where the student, as members of the department, report on their work in process, present completed projects, and share what they have learned and what problems they have encountered. Information is shared between the experienced members of the department and those encountering problems or starting a new project. The instructor as department manager makes announcements, reviews company and department status, and assigns work for the coming week. The department members report results to clients in formal reports or in short memos. Factors affecting the success of the "department meeting" approach include the formality of the meeting room, use of an official agenda, the frequency, time, and duration of the meeting, and accountability of the students.

  10. Analysis of Workplace Health Education Performed by Occupational Health Managers in Korea.

    PubMed

    Kim, Yeon-Ha; Jung, Moon-Hee

    2016-09-01

    To evaluate workplace health education as practiced by occupational health managers based on standardized job tasks and suggest priority tasks and areas to be trained. The study was conducted between November 10, 2013 and April 30, 2014. The tool used in this study was standardized job tasks of workplace health education for occupational health managers which was developed through methodological steps. It was evaluated by 233 worksite occupational health managers. Data were analyzed using SPSS 21.0. Predicting variables of workplace health education performance were the "analysis and planning" factor, type of enterprise, and form of management. Healthcare professionals and occupational health managers who managed the nonmanufacturing industry showed high importance and low performance level in "analysis and planning" factor. "Analysis and planning" skill is priority training area for healthcare professionals and occupational health managers who managed nonmanufacturing industry. It is necessary to develop a training curriculum for occupational health managers that include improving analysis of worksites and plans for a health education program. Copyright © 2016. Published by Elsevier B.V.

  11. Participatory Approaches to Evaluating Outcomes and Designing Curriculum in Workplace Education Programs. The Report of the 1991 Evaluation of the Massachusetts Workplace Education Initiative.

    ERIC Educational Resources Information Center

    Sperazi, Laura; And Others

    The Massachusetts Workplace Education Initiative (MWEI) was begun in 1985 as an inter-agency effort to bring adult basic education and English-as-a-Second-Language (ESL) instruction directly into workplaces throughout the state. The impetus for the program was a concern for large numbers of workers who did not have the skills necessary to compete…

  12. Evaluating auditory perception and communication demands required to carry out work tasks and complimentary hearing resources and skills for older workers with hearing loss.

    PubMed

    Jennings, M B; Shaw, L; Hodgins, H; Kuchar, D A; Bataghva, L Poost-Foroosh

    2010-01-01

    For older workers with acquired hearing loss, this loss as well as the changing nature of work and the workforce, may lead to difficulties and disadvantages in obtaining and maintaining employment. Currently there are very few instruments that can assist workplaces, employers and workers to prepare for older workers with hearing loss or with the evaluation of auditory perception demands of work, especially those relevant to communication, and safety sensitive workplaces that require high levels of communication. This paper introduces key theoretical considerations that informed the development of a new framework, The Audiologic Ergonomic (AE) Framework to guide audiologists, work rehabilitation professionals and workers in developing tools to support the identification and evaluation of auditory perception demands in the workplace, the challenges to communication and the subsequent productivity and safety in the performance of work duties by older workers with hearing loss. The theoretical concepts underpinning this framework are discussed along with next steps in developing tools such as the Canadian Hearing Demands Tool (C-HearD Tool) in advancing approaches to evaluate auditory perception and communication demands in the workplace.

  13. Trainees' Perceptions on Supervisor Factors That Influence Transfer of Training

    ERIC Educational Resources Information Center

    Fagan, Sharon Lee

    2017-01-01

    A midsize nonprofit blood bank organization is experiencing a high percentage of supervisors and managers not transferring skills taught in leadership development training programs back to the workplace. The purpose of this mixed methods, sequential, explanatory study was to understand the relationship between supervisor support or opposition and…

  14. Implications of Job Rotation Literature for Performance Improvement Practitioners

    ERIC Educational Resources Information Center

    Casad, Scott

    2012-01-01

    Job rotations have existed as a means of developing individual knowledge and skills since the industrial revolution, and in today's dynamic global workplace, they afford organizations an opportunity to manage changing psychological work contracts and employee desires for self-managed careers. Through the systematic mining of psychology, business,…

  15. Baccalaureate Accounting Student Mentors' Social Representations of Their Mentorship Experiences

    ERIC Educational Resources Information Center

    Roy, Vicky; Brown, Patricia A.

    2016-01-01

    Mentorship has been shown to enhance engagement, participation, and understanding of the workplace through the development of soft-skills and leadership capacity. This research identifies and describes the social representations of second and third year Baccalaureate accounting students relating to their experiences in mentoring first year…

  16. Ventures in Community Improvement. Final Report of the Demonstration.

    ERIC Educational Resources Information Center

    Wolf, Wendy C.; And Others

    The development and operation of the Federally funded Ventures in Community Improvement Demonstration Project (VICI) and its impact on participant youths and communities are summarized in this report. VICI's purposes were (1) to provide young, minority, inner-city, high school dropouts with intensive skills training in the workplace that could…

  17. Estimation in the Primary School: Developing a Key Mathematical Skill for Life

    ERIC Educational Resources Information Center

    Mildenhall, Paula

    2016-01-01

    Very recently, in the "Australian Association of Mathematics Teachers (AAMT)/Australian Industry Group quantitative report" (2014), concerns were raised that school mathematics is lacking real world application. This report highlighted the gaps between school mathematics and the requirements of the workplace. After interviewing industry…

  18. Plastics. A Handbook for Workplace Educators.

    ERIC Educational Resources Information Center

    Curry, Donna; Smith, Mikki

    This handbook was designed to help adult literacy education teachers to understand the plastics industry, develop a curriculum, and teach basic skills classes in a plastics company. The book contains four main sections. The first section, on the basics of plastics, contains a brief history of the industry, an elementary description of the…

  19. Housekeeping ESL. Workplace Literacy Curriculum for Hotels.

    ERIC Educational Resources Information Center

    Van Duzer, Carol; And Others

    This curriculum for hotel employees is based on the analyses of worksite tasks and interactions. Hotel housekeepers were observed on the job, supervisors were consulted, and existing resources were reviewed to determine the language and basic skills needed to effectively and efficiently perform job duties. Twelve curriculum units were developed,…

  20. Return to Sender

    ERIC Educational Resources Information Center

    Gordon, Dan

    2011-01-01

    In the 2007 report, "Maximizing the Impact: The Pivotal Role of Technology in a 21st Century Education System," a task force of leading employers, education technology advocates, and educators concluded that schools were barely using technology, much less developing the tech skills needed of those entering the workplace. The report was a loud,…

  1. Improving Student Reflection in Experiential Learning Reports in Post-Secondary Institutions

    ERIC Educational Resources Information Center

    Tiessen, Rebecca

    2018-01-01

    Work-integrated learning options--or experiential learning--(such as co-operative education, practicum placements, and community service learning/volunteer placements) offer much scope for enhancing educational opportunities for post-secondary students to learn about the workplace and to develop skills that may contribute to their future…

  2. Workplace Training: Employer and Employee Perspectives

    ERIC Educational Resources Information Center

    National Centre for Vocational Education Research (NCVER), 2017

    2017-01-01

    According to the 2016 Organisation for Economic Co-operation and Development (OECD) report, Education at a glance, much of the learning at work takes place through employer-supported training. Both employers and employees recognise the benefits of such training because skilling the workforce can lead to better jobs, greater firm competitiveness,…

  3. V-TECS Career Cluster Frameworks.

    ERIC Educational Resources Information Center

    Vocational Technical Education Consortium of States, Decatur, GA.

    This document includes 16 vocational-technical crosswalk wheels relating the 14 Vocational Technical Education Consortium of States (V-TECS) Career Families to the 16 Career Clusters developed by the U.S. Department of Education. The career clusters are based on the common academic, workplace, and technical knowledge and skills that cut across all…

  4. A Case Study of Leadership Pedagogy in an Organizational Behavior Class

    ERIC Educational Resources Information Center

    Ingerson, Kati; Bruce, Jackie

    2015-01-01

    The purpose of this study was to understand if selected leadership pedagogy (hands on activities) utilized in an organizational behavior classroom contributed to the development of workplace readiness skills. Since successful organizational behavior classes and hands on learning can lead to successful graduates, the importance of leadership…

  5. Integrating Workforce Practices into the English Classroom.

    ERIC Educational Resources Information Center

    Mayes, Donna

    1999-01-01

    Asserts that effectively preparing students for the challenges of an ever-changing workplace requires incorporating the use of technology and the principles of business management into the classroom environment. Summarizes the development of a formal team research project for an English course that teaches skills that include planning and…

  6. Where Are the Women? A Report into Issues Related to Women's Access to Workplace Literacy Programs.

    ERIC Educational Resources Information Center

    Milton, Marion

    A study investigated provision of workplace literacy courses available for women in female-dominated industries and women's access to and participation in those courses. A literature review revealed very little research on the required increased literacy skills in Australia and no previous studies on women's access to workplace literacy courses in…

  7. Skills and Training in the Non-Profit Sector. CPRN Research Series on Human Resources in the Non-Profit Sector.

    ERIC Educational Resources Information Center

    McMullen. Kathryn; Schellenberg, Grant

    Training in Canada's nonprofit sector was examined through a review of data from Canada's Workplace and Employer Survey, which collected data from a nationally representative sample of Canadian workplaces and paid employees in those workplaces. Overall, 61% of employees in nonprofit organizations considered a postsecondary credential necessary to…

  8. A Tale of Two Councils: Alternative Discourses on the "Literacy Crisis" in Australian Workplaces

    ERIC Educational Resources Information Center

    Black, Stephen; Yasukawa, Keiko

    2011-01-01

    Australia appears to be in the grip of a "literacy crisis" in workplaces. Media reports and industry/skills organisations are decrying the low literacy and numeracy levels of workers and the negative effects these have on productivity. As a consequence, the Australian government has increased funding for workplace literacy and numeracy…

  9. Evaluation Report for the Massachusetts Workplace Literacy Consortium. National Workplace Literacy Program Wave 6, Year 3.

    ERIC Educational Resources Information Center

    Sperazi, Laura; DePascale, Charles A.

    The Massachusetts Workplace Literacy Consortium sought to upgrade work-related literacy skills at 22 partner sites in the state. Members included manufacturers, health care organizations, educational institutions, and labor unions. In its third year, the consortium served 1,179 workers with classes in English for speakers of other languages, adult…

  10. Basic Skills in the Hotel & Food Service Industries. Workforce & Workplace Literacy Series. Revised.

    ERIC Educational Resources Information Center

    BCEL Brief, 1993

    1993-01-01

    This report contains a list of 21 contacts and 9 references concerned with workplace literacy programs in the hotel and food service industries. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed are mostly reports of workplace literacy projects in…

  11. Executive Perceptions of the Top 10 Soft Skills Needed in Today's Workplace

    ERIC Educational Resources Information Center

    Robles, Marcel M.

    2012-01-01

    Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard…

  12. An Evaluation of a Social Skills Intervention for Adults with Autism Spectrum Disorder and Intellectual Disabilities preparing for Employment in Ireland: A Pilot Study.

    PubMed

    Walsh, Edith; Holloway, Jennifer; Lydon, Helena

    2018-05-01

    Individuals with autism spectrum disorder (ASD) are faced with significant barriers relating to employment opportunities and workplace participation. This study evaluated the effectiveness of the Walker social skills curriculum: the ACCESS program and video modeling to increase social communication skills necessary for workplace inclusion. Participants attended two sessions (i.e., 3 h) per week across a period of 20 weeks. A multiple-probe design was used to demonstrate social skills outcomes across three broad curricular areas (i.e., peer-related, adult-related, and self-related social skills). Pre-and post-intervention standardized assessments were also taken. Results showed significant increases in target social skills and a significant decrease in problem behaviors following intervention. Evidence of maintenance and generalization were also demonstrated. Implications for practice and research are discussed.

  13. Building company health promotion capacity: a unique collaboration between Cargill and the Centers for Disease Control and Prevention.

    PubMed

    Lang, Jason E; Hersey, James C; Isenberg, Karen L; Lynch, Christina M; Majestic, Elizabeth

    2009-04-01

    The US Centers for Disease Control and Prevention (CDC) helps protect the health and safety of all people. The workplace can be used to reach millions of workers and their families with programs, policies, and benefits that promote health. We describe a CDC-led project to build Cargill's workplace health promotion capacity and identify the importance of a company liaison in the public-private relationship. The project goals were to engage diverse Cargill personnel, conduct a workplace health assessment, aid in the development of a workplace health program action plan, and develop Cargill's internal capacity using knowledge and skill-building. CDC partnered with Cargill on a workplace health promotion project to build Cargill's capacity. A multicomponent assessment was conducted to determine priority employee health issues, stakeholder meetings were held to engage and educate Cargill management and employees, and technical assistance was provided regularly between CDC and Cargill. Identifying a company liaison to work with an external assessment team is critical to building capacity for a successful workplace health project. This relationship creates an understanding of company culture and operations, facilitates access to key stakeholders and data, and provides opportunities to enhance capacity and sustainability. Employers undertaking workplace health promotion projects should identify a senior-level person to serve as the company health leader or liaison and who can devote the time necessary to build trusting relationships with partners to ensure project success. This person is valuable in facilitating communications, data collection, logistical support, troubleshooting, and influencing employer workplace health practices.

  14. Are We Serious about Preparing Chemists for the 21st Century Workplace or Are We Just Teaching Chemistry?

    NASA Astrophysics Data System (ADS)

    Kerr, Sylvia; Runquist, Olaf

    2005-02-01

    What characteristics of employees do you value in the workplace? Sixteen leaders from world-class chemistry-based industries responded: "We want competent scientists who have high-level communication skills, cultural competencies, knowledge of how for-profit organizations function, excellent team problem-solving skills, broad backgrounds, strong work ethics, the ability to move effortlessly from science to business to humanitarian issues, and data-analysis skills." A wish list of 16 valued characteristics was generated. In response to the concern of industrial leaders and as a result of a National Science Foundation grant the Hamline University 3M Project was initiated. This unique project brought 3M professionals and Hamline University faculty members together in teams to address the concerns of industry leaders and to design and initiate curricular changes to better prepare students for the 21st century technological workplace. Each of five teams focused on one of five skill areas: namely, communications, team problem solving, data analysis, cultural competency, business, and economics. The Hamline 3M Project demonstrated a model for utilizing the industrial intellectual community to enhance undergraduate science education.

  15. Managers' perceptions of radiographers' skills: current and future needs.

    PubMed

    Akroyd, D; Wold, B

    1996-01-01

    As the healthcare delivery system changes, it is imperative to assess the skills of practitioners to ensure consistency between educational preparation and work place needs. The purpose of this study was to examine radiology managers' perception of selected workplace skills and new radiography graduates' ability to perform them. A random sample of 1,932 members of the American Healthcare Radiology Administrators (AHRA) received a questionnaire containing 35 skills categorized as basic, intermediate or advanced. Skills were ranked by the magnitude of the difference between managers' rating of importance of each skill and their rating of graduates' ability to perform that skill satisfactorily. In the basic skill area, the four top-ranked skills represented problem-solving ability or critical thinking. Of the five highest-ranked intermediate skills, the top three were patient care skills: venipuncture, taking vital signs and monitoring patient equipment. In the advanced skill area, six skills exhibited high values for the difference between importance and ability. Two of those related to patient care, three were non-technical and the sixth was the ability to perform CT in addition to basic radiography. Employers and educators should work together to seek educational methods that produce radiographers who are better prepared for the fast-changing workplace.

  16. Characteristics and effects of suicide prevention programs: comparison between workplace and other settings.

    PubMed

    Takada, Misato; Shima, Satoru

    2010-01-01

    The present study reviews the literature on suicide prevention programs conducted in the workplace and other settings, namely school, the community, medical facilities, jail, and the army, by conducting an electronic literature search of all articles published between 1967 and November 2007. From a total of 256 articles identified, various contents of suicide prevention programs were determined, and in 34 studies, the effect of programs was evaluated. A review of the literature reveals that the common contents of suicide prevention programs in the workplace and other settings are education and training of individuals, development of a support network, cooperation from internal and external resources, as well as education and training of managers and staff. Although the characteristic contents of suicide prevention programs at the workplace aimed at improving personnel management and health care, screening and care for high-risk individuals, as well as improvement of building structures, were not described. Although a reduction in undesirable attitudes and an increase in mental health knowledge and coping skills in the workplace are in agreement with findings in other settings, suicide rate, suicide-associated behavior, and depression, which were assessed in other settings, were not evaluated in the three studies targeting the workplace.

  17. Predictive validity of a selection centre testing non-technical skills for recruitment to training in anaesthesia.

    PubMed

    Gale, T C E; Roberts, M J; Sice, P J; Langton, J A; Patterson, F C; Carr, A S; Anderson, I R; Lam, W H; Davies, P R F

    2010-11-01

    Assessment centres are an accepted method of recruitment in industry and are gaining popularity within medicine. We describe the development and validation of a selection centre for recruitment to speciality training in anaesthesia based on an assessment centre model incorporating the rating of candidate's non-technical skills. Expert consensus identified non-technical skills suitable for assessment at the point of selection. Four stations-structured interview, portfolio review, presentation, and simulation-were developed, the latter two being realistic scenarios of work-related tasks. Evaluation of the selection centre focused on applicant and assessor feedback ratings, inter-rater agreement, and internal consistency reliability coefficients. Predictive validity was sought via correlations of selection centre scores with subsequent workplace-based ratings of appointed trainees. Two hundred and twenty-four candidates were assessed over two consecutive annual recruitment rounds; 68 were appointed and followed up during training. Candidates and assessors demonstrated strong approval of the selection centre with more than 70% of ratings 'good' or 'excellent'. Mean inter-rater agreement coefficients ranged from 0.62 to 0.77 and internal consistency reliability of the selection centre score was high (Cronbach's α=0.88-0.91). The overall selection centre score was a good predictor of workplace performance during the first year of appointment. An assessment centre model based on the rating of non-technical skills can produce a reliable and valid selection tool for recruitment to speciality training in anaesthesia. Early results on predictive validity are encouraging and justify further development and evaluation.

  18. Implementing SCANS. Highlight Zone: Research @ Work.

    ERIC Educational Resources Information Center

    Packer, Arnold C.; Brainard, Scott

    Foremost among efforts over the last decade to improve the work-related skills required of all young people to meet the demands of American's workplaces was the Secretary's Commission on Achieving Necessary Skills Commission (SCANS). Integral to SCANS were its three-part foundation (basic skills, thinking skills, and personal qualities) and these…

  19. Ecologies of Learning: Culture, Context and Outcomes of Workplace LES. Research Brief

    ERIC Educational Resources Information Center

    Merrifield, Juliet

    2013-01-01

    There is a need to connect workplace learning and essential skills to a larger domain of workplace learning in general. To do this, the contexts in which learning takes place, and the cultures of the actors and environments involved, should be taken into consideration. Although research on the direct effects of contexts and cultures on workplace…

  20. The Impact of Workplace Support and Identity on Training Transfer: A Case Study of Drug and Alcohol Safety Training in Australia

    ERIC Educational Resources Information Center

    Pidd, Ken

    2004-01-01

    Previous research has indicated that the transfer climate of work organisations is an important factor in determining the degree to which knowledge, skills and abilities gained in training transfer to the workplace. In particular, workplace social support from supervisors and coworkers is consistently cited as an important factor that can…

  1. 34 CFR 472.33 - How must projects that serve adults with limited English proficiency provide for the needs of...

    Code of Federal Regulations, 2010 CFR

    2010-07-01

    ..., DEPARTMENT OF EDUCATION NATIONAL WORKPLACE LITERACY PROGRAM What Conditions Must Be Met After an Award? § 472... shall provide for the needs of these adults by teaching literacy skills needed in the workplace. (b) Projects may teach workplace literacy skills— (1) To the extent necessary, in the native language of these...

  2. Workplace Education. Tapping Your Greatest Asset in the 1990s. A Handbook on Education in the Workplace.

    ERIC Educational Resources Information Center

    Braid, Mary; Macaskill, Sandra, Ed.

    Workplace education (WPE) has a significant role to play in solving basic skills problems and in other training requirements. In addition to the benefit of a more able, adaptable work force, WPE leads to more contented workers, encouraged by better employment opportunities. In addition, employees benefit by being more confident both within the…

  3. Learning at work: competence development or competence-stress.

    PubMed

    Paulsson, Katarina; Ivergård, Toni; Hunt, Brian

    2005-03-01

    Changes in work and the ways in which it is carried out bring a need for upgrading workplace knowledge, skills and competencies. In today's workplaces, and for a number of reasons, workloads are higher than ever and stress is a growing concern (Health Risk Soc. 2(2) (2000) 173; Educat. Psychol. Meas. 61(5) (2001) 866). Increased demand for learning brings a risk that this will be an additional stress factor and thus a risk to health. Our research study is based on the control-demand-support model of Karasek and Theorell (Health Work: Stress, Productivity and the Reconstruction of Working Life, Basic Books/Harper, New York, 1990). We have used this model for our own empirical research with the aim to evaluate the model in the modern workplace. Our research enables us to expand the model in the light of current workplace conditions-especially those relating to learning. We report empirical data from a questionnaire survey of working conditions in two different branches of industry. We are able to define differences between companies in terms of working conditions and competence development. We describe and discuss the effects these conditions have on workplace competence development. Our research results show that increased workers' control of the learning process makes competence development more stimulating, is likely to simplify the work and reduces (learning-related) stress. It is therefore important that learning at work allows employees to control their learning and also allows time for the process of learning and reflection.

  4. Business Management Occupations: Skill Standards.

    ERIC Educational Resources Information Center

    Vocational Technical Education Consortium of States, Decatur, GA.

    This report organizes the information provided by 77 individuals in business management occupations in 12 states into skills inventories for persons in these jobs. The skills inventories contain the following sections: (1) occupation-specific knowledge (communication, mathematics, science); (2) workplace behaviors (work ethics, interpersonal…

  5. Business Financial Occupations: Skill Standards.

    ERIC Educational Resources Information Center

    Vocational Technical Education Consortium of States, Decatur, GA.

    This report organizes the information provided by 71 individuals in finance-related occupations in 11 states into skills inventories for persons in these jobs. The skills inventories contain the following sections: (1) occupation-specific knowledge (communication, mathematics, science); (2) workplace behaviors (work ethics, interpersonal…

  6. Interpersonal Relationships in the Workplace.

    ERIC Educational Resources Information Center

    Danner, Jean Ortowski; And Others

    This curriculum guide on interpersonal relations in the workplace give techniques for instructors to use in evaluating these skills in their students. Eighteen competencies are included in this guide: adaptability; attendance; attitude; communication (nonverbal); communication (verbal); communication (written); confidence; cooperation; enthusiasm;…

  7. The transferability of information and communication technology skills from university to the workplace: a qualitative descriptive study.

    PubMed

    Bembridge, Elizabeth; Levett-Jones, Tracy; Jeong, Sarah Yeun-Sim

    2011-04-01

    This paper presents the findings from a study that explored whether the information and communication technology (ICT) skills nurses acquired at university are relevant and transferable to contemporary practice environments. Whilst universities have attempted to integrate information and communication technology into nursing curricula it is not known whether the skills developed for educational purposes are relevant or transferable to clinical contexts. A qualitative descriptive study was used to explore the perspectives of a small group of new graduate nurses working in a regional/semi-metropolitan healthcare facility in New South Wales, Australia. Semi-structured interviews were used and the data thematically analysed. The themes that emerged from the study are presented in accordance with the conceptual framework and structured under the three headings of pre-transfer, transition and post-transfer. The transferability of information and communication technology skills from university to the workplace is impacted by a range of educational, individual, organisational and contextual factors. Access to adequate ICT and the necessary training opportunities influences new graduates' work satisfaction and their future employment decisions. The ability to effectively use information and communication technology was viewed as essential to the provision of quality patient care. Copyright © 2010 Elsevier Ltd. All rights reserved.

  8. Conflict in the workplace: part 2.

    PubMed

    Northam, Sally

    2009-07-01

    Last month, in Part 1 of this two-part article, I explored factors that contribute to workplace conflict among nurses (such as sex, age, power, and culture), as well as individual responses to conflict. I also discussed my observation that nurses apply their skills in therapeutic communication to solving workplace conflict, and that they therefore tend to focus on emotions rather than on solutions. In Part 2, I present strategies nurses can use to resolve conflict and build more effective-and harmonious-workplace relationships.

  9. Building Essential Skills for the Ohio Building and Construction Industry. Final Report.

    ERIC Educational Resources Information Center

    Pritz, Sandra G.; And Others

    The Center on Education and Training for Employment (CETE) at the Ohio State University worked in partnership with the Ohio State Building and Construction Trades Council (OSB&CT) to develop and deliver customized workplace literacy services for local union members in six major Ohio cities (Columbus, Cleveland, Cincinnati, Toledo, Dayton, and…

  10. Linking School and Work: Roles for Standards and Assessment. First Edition.

    ERIC Educational Resources Information Center

    Resnick, Lauren B., Ed.; Wirt, John G., Ed.

    This book contains 12 papers commissioned by the Secretary's Commission for Achieving Necessary Skills (SCANS) to develop the SCANS recommendations concerning the role of standards and assessment in the transition from school to work. "The Changing Workplace" (Lauren B. Resnick, John G. Wirt) offers a summary of the 12 papers.…

  11. Group Work and Undergraduate Accounting Students: A Bourdieusian Analysis

    ERIC Educational Resources Information Center

    Teviotdale, Wilma W.; Clancy, David; Fisher, Roy; Hill, Pat

    2017-01-01

    This study investigated students' views and experiences of group work in a vocationally oriented undergraduate accounting and finance degree course in an English post-1992 university. In this context tutors prepare students for the profession and for the workplace, and the development of team-working skills is a core element in the curriculum.…

  12. The Culture of Learning from Mistakes: How Employees Handle Mistakes in Everyday Work

    ERIC Educational Resources Information Center

    Harteis, Christian; Bauer, Johannes; Gruber, Hans

    2008-01-01

    Workplace learning circumscribes processes leading to the development of competencies and skills through daily work. It is of increasing importance for many modern enterprises, which consider themselves as being learning organisations, to make use of the potential of their employees in order to be competitive within global markets. Dealing with…

  13. Adult Education Attainment and Assessment Scores: A Cross-National Comparison. Stats in Brief. NCES 2018-007

    ERIC Educational Resources Information Center

    Mamedova, Saida; Sparks, Dinah; Hoyer, Kathleen Mulvaney

    2017-01-01

    The Organization for Economic Cooperation and Development (OECD) conducted the Program for the International Assessment of Adult Competencies (PIAAC), a multi-domain adult skills assessment with an extensive background questionnaire, in 2012. PIAAC is a global effort to understand how individuals' education, workplace experiences, and other…

  14. The Skill Gap: Will the Future Workplace Become an Abyss

    ERIC Educational Resources Information Center

    McNamara, Billie R.

    2009-01-01

    The interwoven relationship between workforce readiness, business and industrial development, and schools has existed since the institution of public education in the United States. During the last third of the 20th century, however, this relationship became a focus of the U.S. Departments of Labor and Education, business and industrial councils,…

  15. Project T.E.A.M. (Technical Education Advancement Modules). Fundementals of Workplace Integration.

    ERIC Educational Resources Information Center

    Kraeling, Vicki

    This module is one of a series of instructional guides developed by Project TEAM (Technical Education Advancement Modules), a cooperative demonstration program for high technology training for unemployed, underemployed, and existing industrial employees whose basic technical skills are in need of upgrading. The module is a 27-hour overview course…

  16. Meeting the Capstone Challenge in Postgraduate Food Science Education

    ERIC Educational Resources Information Center

    McSweeney, Peter; Calvo, Joaquin; Santhanam-Martin, Michael; Billman-Jacobe, Helen

    2017-01-01

    Project work and work placements can help prepare tertiary food science students for the workplace. Programs in the curriculum should support the development of transferable skills such as communication, problem-solving, and planning. This paper describes a case study of a new capstone project for Masters of Food Science students based on a work…

  17. Lifelong Learning and the New Economy: Limitations of a Market Model

    ERIC Educational Resources Information Center

    Cruikshank, Jane

    2008-01-01

    What kind of workplace has the so-called "new economy" created? What problems are Canadian workers experiencing? How effective are Canada's lifelong learning policies that focus on high skills development for global competitiveness? These questions were explored as part of a three year research program. During the 2003-2004 academic…

  18. Internal and External Influences on Program-Level Curriculum Development in Higher Education Fashion Merchandising Programs

    ERIC Educational Resources Information Center

    King, Janice E.

    2010-01-01

    In an ever changing global economy, higher education experiences accountability issues in educating the workforce. Graduates require the knowledge and skills necessary to succeed in the global workplace. For graduates to have the opportunity to attain this understanding and expertise, it is critical to identify what influences curriculum…

  19. Issues in Education: Emotional Intelligences--A Missing Link in Educating Our Youth

    ERIC Educational Resources Information Center

    Jacob, Shirley W.; Wadlington, Elizabeth; Enloe, Alicia

    2012-01-01

    The ultimate goal of education is to provide individuals with the emotional and academic skills necessary for academic and workplace success, as well as to develop informed and responsible community members (Elias, Arnold, & Hussey, 2003). Recent years have seen an explosion of deep interest, debate, and even controversy regarding concepts related…

  20. Gender Gaps in Group Listening and Speaking: Issues in Social Constructivist Approaches to Teaching and Learning

    ERIC Educational Resources Information Center

    Hunter, Darryl; Gambell, Trevor; Randhawa, Bikkar

    2005-01-01

    Because of its centrality to school success, social status, and workplace effectiveness, oral and aural skills development has been increasingly emphasized in Canadian curricula, classrooms and, very recently, large-scale assessment. The corresponding emphasis on group processes and collaborative learning has aimed to address equity issues in…

  1. Using a Virtual National Park to Teach Workplace Skills in Conservation Management

    ERIC Educational Resources Information Center

    Howard, Jonathon Leigh

    2011-01-01

    Teaching conservation management means more than just learning about solving complex and difficult environmental issues. Such learning must also consider the likely administrative context that students will end up working in. This article outlines the development of a role-play that uses online technology to teach several administrative processes…

  2. Students and Courses 2002: At a Glance. Australian Vocational Education and Training Statistics.

    ERIC Educational Resources Information Center

    National Centre for Vocational Education Research, Leabrook (Australia).

    The public vocational education and training (VET) system in Australia encompasses formal learning activities intended to develop knowledge and skills that are relevant in the workplace for those past the age of compulsory schooling, but excludes bachelor and post-graduate courses and learning for leisure, recreation or personal enrichment. Some…

  3. JOBS. A Partnership between Education and Industry.

    ERIC Educational Resources Information Center

    Mann, Sandra; And Others

    This packet contains 15 lessons developed in a workplace basic skills project for the metal casting industry established jointly by Central Alabama Community College and Robinson Foundry, Inc. The lessons cover the following topics: (1) green sand schedule; (2) the core room; (3) the core room (continued); (4) figuring time; (5) the cleaning room;…

  4. Engaging men and women as allies: a workplace curriculum module to challenge gender norms about domestic violence, male bullying and workplace violence and encourage ally behavior.

    PubMed

    Wagner, K C; Yates, Diane; Walcott, Quentin

    2012-01-01

    This post-hoc analysis discusses a replicable workplace behavior change module called Men and Women As Allies, that was designed and implemented by a team of labor, management and community anti-violence educators at a private sector telecommunications employer. A job site-specific educational seminar linked issues of domestic violence to male bullying and workplace violence. It challenged social stereotypes about gender, taught skills to engage ally peer behavior and provided information on how to seek assistance from union, workplace and external community resources.

  5. Social Justice as a Lens for Understanding Workplace Mistreatment.

    PubMed

    Moffa, Christine; Longo, Joy

    2016-01-01

    Workplace mistreatment can be viewed as a social injustice that prohibits one from achieving optimal well-being. Cognitive and interpersonal skills required of nurses can be impacted by workplace mistreatment, thus extending injustices by violating the rights of patients to optimal care. The purpose of this article is to view workplace mistreatment through the lens of Powers and Faden's theory of social justice. Workplace mistreatment is explored through the 6 dimensions of well-being, including health, personal security, reasoning, respect, attachment, and self-determination, identified in the theory. The implications for practice and policy are discussed and recommendations for research made.

  6. Language "Skills" and the Neoliberal English Education Industry

    ERIC Educational Resources Information Center

    Shin, Hyunjung

    2016-01-01

    Neoliberal transformation of self, learning, and teaching constructs individuals as bundles of skills (or human capital) and subordinates learning to skill production characterized by an ethic of entrepreneurial self-management [Urciuoli, Bonnie. 2010. "Neoliberal Education: Preparing the Student for the New Workplace." In…

  7. The MetSkill Program — Rapidly Developing Effective Young Engineers in the Workplace

    NASA Astrophysics Data System (ADS)

    Drinkwater, Diana; Bianco, Nina

    MetSkill is a professional development program for metallurgical engineers that integrates with normal duties in their first one or two years of service. Graduates work together on a structured technical project, facilitated by specialists and supported by formal learning, and ultimately reported to their technical managers. The program enables graduates to "fill the gaps" in their undergraduate education, which is increasingly pertinent as engineering degrees become more general. Participants report that they enjoy the focus on more challenging (rewarding) aspects of their jobs and feel more confident about problem solving. Sponsor companies add that the relationships developed with external technical specialists enhances opportunities for innovation and development. MetSkill was delivered to two major resource companies in Australia in 2012. This paper provides an outline of the program and the reasons for its success, and demonstrates how the learning model could be applied to groups of graduates in other engineering disciplines.

  8. An Integrated Professional and Transferable Skills Course for Undergraduate Chemistry Students

    ERIC Educational Resources Information Center

    Ashraf, S. Salman; Marzouk, Sayed A. M.; Shehadi, Ihsan A.; Murphy, Brian M.

    2011-01-01

    Upon graduation, chemistry majors often find themselves inadequately prepared for the "real world" that awaits them when they join the workplace. Some employers find chemistry graduates lacking written- and oral-communication skills, critical-thinking skills, group-work skills, as well as the ability to efficiently analyze data and retrieve…

  9. The Analysis of the Emotional Intelligence Skills and Potential Problem Areas of Elementary Educators.

    ERIC Educational Resources Information Center

    Kaufhold, John A.; Johnson, Lori R.

    2005-01-01

    The study's purpose was to examine emotional intelligence skills and potential problem areas of elementary educators. The study provided elementary educators with a self-assessment of emotional intelligence skills to utilize in the workplace and beyond. An improved understanding of personal skills and weaknesses may lessen educator's risk of…

  10. Work Force Education: Beyond Technical Skills. Trends and Issues Alert No. 1.

    ERIC Educational Resources Information Center

    Imel, Susan

    This brief suggests that during the past 2 decades, the skills needed to succeed in the workplace have changed significantly. Technical skills remain important, but, increasingly, employers recognize another category of skills crucial to a worker's ability to work "smarter, not harder." These "soft,""core,""nontechnical,""essential,""generic," and…

  11. Integrating Soft Skill Competencies through Project-Based Learning across the Information Systems Curriculum

    ERIC Educational Resources Information Center

    Woodward, Belle S.; Sendall, Patricia; Ceccucci, Wendy

    2010-01-01

    Contemporary Information Systems graduates will be more marketable in the workplace upon graduation if they have combined competencies in both technical and soft skills: interpersonal communication, teamwork, time management, planning and organizational skills. Team and project-based learning can be used to incorporate soft skill competencies with…

  12. Measurement of Employability Skills on Teaching Factory Learning

    NASA Astrophysics Data System (ADS)

    Subekti, S.; Ana, A.

    2018-02-01

    Vocational High Schools as one of the educational institutions that has the responsibility in preparing skilled labors has a challenge to improve the quality of human resources as a candidate for skilled labors, to compete and survive in a changing climate of work. BPS noted an increase in the number of non-worker population (BAK) in 2015-2017 on vocational graduates as many as 564,272 people. The ability to adapt and maintain jobs in a variety of conditions is called employability skills. This study purpose to measure the development of employability skills of communication skills, problem-solving skills and teamwork skills on the implementation of teaching factory learning in SMK Negeri 1 Cibadak, THPH Skills Program on bakery competency. This research uses mixed method, with concurrent triangulation mix methods research design. Data collection techniques used interviews and questionnaires. The result shows that there are increasing students’ employability skills in communication skills, problem solving skills, and teamwork skills in teaching factory learning. Principles of learning that apply learning by doing student centering and learning arrangements such as situations and conditions in the workplace have an impact on improving student employability skills.

  13. Organizational Policies and Programs to Reduce Job Stress and Risk of Workplace Violence Among K-12 Education Staff.

    PubMed

    Landsbergis, Paul; Zoeckler, Jeanette; Kashem, Zerin; Rivera, Bianca; Alexander, Darryl; Bahruth, Amy

    2018-02-01

    We examine strategies, programs, and policies that educators have developed to reduce work stressors and thus health risks. First, we review twenty-seven empirical studies and review papers on organizational programs and policies in K-12 education published from 1990 to 2015 and find some evidence that mentoring, induction, and Peer Assistance and Review programs can increase support, skill development, decision-making authority, and perhaps job security, for teachers-and thus have the potential to reduce job stressors. Second, we describe efforts to reduce workplace violence in Oregon, especially in special education, including legislation, collective bargaining, research, and public awareness. We conclude that to reduce workplace violence, adequate resources are needed for staffing, training, equipment, injury/assault reporting, and investigation. Third, we discuss collective bargaining initiatives that led to mentoring and Peer Assistance and Review and state legislation on prevention of bullying and harassment of school staff. Finally, we present a research agenda on these issues.

  14. Technology in postgraduate medical education: a dynamic influence on learning?

    PubMed Central

    Bullock, Alison; Webb, Katie

    2015-01-01

    The influence of technology in medical workplace learning is explored by focusing on three uses: m-learning (notably apps), simulation and social media. Smartphones with point-of-care tools (such as textbooks, drug guides and medical calculators) can support workplace learning and doctors’ decision-making. Simulations can help develop technical skills and team interactions, and ‘in situ’ simulations improve the match between the virtual and the real. Social media (wikis, blogs, networking, YouTube) heralds a more participatory and collaborative approach to knowledge development. These uses of technology are related to Kolb's learning cycle and Eraut's intentions of informal learning. Contentions and controversies with these technologies exist. There is a problem with the terminology commonly adopted to describe the use of technology to enhance learning. Using learning technology in the workplace changes the interaction with others and raises issues of professionalism and etiquette. Lack of regulation makes assessment of app quality a challenge. Distraction and dependency are charges levelled at smartphone use in the workplace and these need further research. Unless addressed, these and other challenges will impede the benefits that technology may bring to postgraduate medical education. PMID:26341127

  15. Generic skills in medical education: developing the tools for successful lifelong learning.

    PubMed

    Murdoch-Eaton, Deborah; Whittle, Sue

    2012-01-01

    Higher education has invested in defining the role of generic skills in developing effective, adaptable graduates fit for a changing workplace. Research confirms that the development of generic skills that underpin effectiveness and adaptability in graduates is highly context-dependent and is shaped by the discipline within which these skills are conceptualised, valued and taught. This places the responsibility for generic skills enhancement clearly within the remit of global medical education. Many factors will influence the skill set with which students begin their medical training and experience at entry needs to be taken into account. Learning and teaching environments enhance effective skill development through active learning, teaching for understanding, feedback, and teacher-student and student-student interaction. Medical curricula need to provide students with opportunities to practise and develop their generic skills in a range of discipline-specific contexts. Curricular design should include explicit and integrated generic skills objectives against which students' progress can be monitored. Assessment and feedback serve as valuable reinforcements of the professed importance of generic skills to both learner and teacher, and will encourage students to self-evaluate and take responsibility for their own skill development. The continual need for students to modify their practice in response to changes in their environment and the requirements of their roles will help students to develop the ability to transfer these skills at transition points in their training and future careers. If they are to take their place in an ever-changing profession, medical students need to be competent in the skills that underpin lifelong learning. Only then will the doctors of the future be well placed to adapt to changes in knowledge, update their practice in line with the changing evidence base, and continue to contribute effectively as societal needs change. © Blackwell Publishing Ltd 2012.

  16. An Engineering Technology Skills Framework that Reflects Workforce Needs on Maui and the Big Island of Hawai'i

    NASA Astrophysics Data System (ADS)

    Seagroves, S.; Hunter, L.

    2010-12-01

    The Akamai Workforce Initiative (AWI) is an interdisciplinary effort to improve science/engineering education in the state of Hawai'i, and to train a diverse population of local students in the skills needed for a high-tech economy. In 2009, the AWI undertook a survey of industry partners on Maui and the Big Island of Hawai'i to develop an engineering technology skills framework that will guide curriculum development at the U. of Hawai'i - Maui (formerly Maui Community College). This engineering skills framework builds directly on past engineering-education developments within the Center for Adaptive Optics Professional Development Program, and draws on curriculum development frameworks and engineering skills standards from the literature. Coupling that previous work with reviews of past Akamai Internship projects and information from previous conversations with the local high-tech community led to a structured-interview format where engineers and managers could contribute meaningful commentary to this framework. By incorporating these local high-tech companies' needs for entry-level engineers and technicians, a skills framework emerges that is unique and illuminating. Two surprising features arise in this framework: (1) "technician-like" skills of making existing technology work are on similar footing with "engineer-like" skills of creating new technology; in fact, both engineers and technicians at these workplaces use both sets of skills; and (2) project management skills are emphasized by employers even for entry-level positions.

  17. Exploring Residents’ Communication Learning Process in the Workplace: A Five-Phase Model

    PubMed Central

    Scherpbier, Albert; van Dulmen, Sandra

    2015-01-01

    Context Competency-based education is a resurgent paradigm in professional medical education. However, more specific knowledge is needed about the learning process of such competencies, since they consist of complex skills. We chose to focus on the competency of skilled communication and want to further explore its learning process, since it is regarded as a main competency in medical education. Objective This study aims to explore in more detail the learning process that residents in general practice go through during workplace-based learning in order to become skilled communicators. Methods A qualitative study was conducted in which twelve GP residents were observed during their regular consultations, and were interviewed in-depth afterwards. Results Analysis of the data resulted in the construction of five phases and two overall conditions to describe the development towards becoming a skilled communicator: Confrontation with (un)desired behaviour or clinical outcomes was the first phase. Becoming conscious of one’s own behaviour and changing the underlying frame of reference formed the second phase. The third phase consisted of the search for alternative behaviour. In the fourth phase, personalization of the alternative behaviour had to occur, this was perceived as difficult and required much time. Finally, the fifth phase concerned full internalization of the new behaviour, which by then had become an integrated part of the residents’ clinical repertoire. Safety and cognitive & emotional space were labelled as overall conditions influencing this learning process. Conclusions Knowledge and awareness of these five phases can be used to adjust medical working and learning environments in such a way that development of skilled medical communication can come to full fruition and its benefits are more fully reaped. PMID:26000767

  18. Improving Students' Critical Thinking, Creativity, and Communication Skills

    ERIC Educational Resources Information Center

    Geissler, Gary L.; Edison, Steve W.; Wayland, Jane P.

    2012-01-01

    Business professors continue to face the challenge of truly preparing their students for the workplace. College students often lack skills that are valued by employers, such as critical thinking, creativity, communication, conflict resolution, and teamwork skills. Traditional classroom methods, such as lectures, may fail to produce adequate…

  19. Adult Transitions to Learning in the USA: What Do PIAAC Survey Results Tell Us?

    ERIC Educational Resources Information Center

    Patterson, Margaret Becker; Paulson, Usha G.

    2016-01-01

    The Programme for the International Assessment of Adult Competencies (PIAAC) assessed literacy, numeracy, and technology-related skills of adults and found skill levels of US adults are well below the international average. In a world where advanced skills are requisite to workplace competitiveness, low skills are a danger sign. An initial PIAAC…

  20. The Inculcation of Generic Skills among Juveniles through Technical and Vocational Education

    ERIC Educational Resources Information Center

    Wan-Mohamed, Wan Azlinda; Yunus, Mohamed Hafis

    2009-01-01

    Generic skills are skills which contribute towards individual's effective and successful participation in the workplace. For juveniles, Technical and Vocational Education (TVE) is one of the platforms that provide them generic skills which enable them to compete for job market. The purpose of this study is to investigate the level of generic…

  1. Mathematics for the Workplace. Applications from Medical Laboratory Technology. A Teacher's Guide.

    ERIC Educational Resources Information Center

    Wallace, Johnny M.; Jones, Dallas

    This module presents a real-world context in which mathematics skills are used as part of a daily routine. The context is the medical laboratory technology field, and the module aims to help students develop the ability to use mathematics computations while performing tasks similar to those performed by a medical technologist. Materials in the…

  2. PASSAGE. "Your Workplace and Job-Skills Information Newsletter." Fiscal Year 1991-1992.

    ERIC Educational Resources Information Center

    PASSAGE, 1992

    1992-01-01

    This document consists of a report on a project to develop a newsletter for adult learners and unemployed and underemployed individuals in Pennsylvania who want to expand their educational training and improve their career opportunities. The ten newsletter issues published for volume 3 are appended to the report. Among the articles are the…

  3. Agent-Based Modeling of Collaborative Problem Solving. Research Report. ETS RR-16-27

    ERIC Educational Resources Information Center

    Bergner, Yoav; Andrews, Jessica J.; Zhu, Mengxiao; Gonzales, Joseph E.

    2016-01-01

    Collaborative problem solving (CPS) is a critical competency in a variety of contexts, including the workplace, school, and home. However, only recently have assessment and curriculum reformers begun to focus to a greater extent on the acquisition and development of CPS skill. One of the major challenges in psychometric modeling of CPS is…

  4. End User Computing at a South African Technikon: Enabling Disadvantaged Students To Meet Employers' Requirements.

    ERIC Educational Resources Information Center

    Marsh, Cecille

    A two-phase study examined the skills required of competent end-users of computers in the workplace and assessed the computing awareness and technological environment of first-year students entering historically disadvantaged technikons in South Africa. First, a DACUM (Developing a Curriculum) panel of nine representatives of local business and…

  5. How Technology Changes Demands for Human Skills. OECD Education Working Papers, No. 45

    ERIC Educational Resources Information Center

    Levy, Frank

    2010-01-01

    This paper places the competencies to be measured by the OECD's Programme for the International Assessment of Adult Competencies (PIAAC) in the context of the technological developments which are reshaping the nature of the workplace and work in the 21st century. The largest technological force currently shaping work is the computer. Computers are…

  6. Workplace 2000 Project. Final Performance Report.

    ERIC Educational Resources Information Center

    West Virginia Northern Community Coll., Wheeling.

    West Virginia Northern Community College provided workplace literacy education and training for employees of Weirton Steel Corporation and Union Carbide Corporation. For Weirton Steel the training included 4,040 hours of instruction in fundamental literacy skills (reading, writing, speaking, and math), oral and written communications (including…

  7. Language Research Sponsored by ONR

    DTIC Science & Technology

    1993-01-01

    skill in diagnosing problems with an avionics test station, an Air Force project. The existing tutor has been evaluated in workplace training and...of the same term. Comments on text coherence could then be derived. In conjunction with a project to develop a system to aid the authors of Navy...on the development of a text critiquing system that might enhance the capabilities of AIM. Kieras reviewed the psycholinguistic research literature

  8. Developing an occupational skills profile for the emerging profession of "big-data-enabled professional"

    NASA Astrophysics Data System (ADS)

    Kastens, K. A.; Malyn-Smith, J.; Ippolito, J.; Krumhansl, R.

    2014-12-01

    In August of 2014, the Oceans of Data Institute at Education Development Center, Inc. (EDC) is convening an expert panel to begin the process of developing an occupational skills profile for the "big-data-enabled professional." We define such a professional as an "individual who works with large complex data sets on a regular basis, asking and answering questions, analyzing trends, and finding meaningful patterns, in order to increase the efficiency of processes, make decisions and predictions, solve problems, generate hypotheses, and/or develop new understandings." The expert panel includes several geophysicists, as well as data professionals from engineering, higher education, analytical journalism, forensics, bioinformatics, and telecommunications. Working with experienced facilitators, the expert panel will create a detailed synopsis of the tasks and responsibilities characteristic of their profession, as well as the skills, knowledge and behaviors that enable them to succeed in the workplace. After the panel finishes their work, the task matrix and associated narrative will be vetted and validated by a larger group of additional professionals, and then disseminated for use by educators and employers. The process we are using is called DACUM (Developing a Curriculum), adapted by EDC and optimized for emergent professions, such as the "big-data-enabled professional." DACUM is a well-established method for analyzing jobs and occupations, commonly used in technical fields to develop curriculum and training programs that reflect authentic work tasks found in scientific and technical workplaces. The premises behind the DACUM approach are that: expert workers are better able to describe their own occupation than anyone else; any job can be described in terms of the tasks that successful workers in the occupation perform; all tasks have direct implications for the knowledge, skills, understandings and attitudes that must be taught and learned in preparation for the targeted career. At AGU, we will describe the process and present the finalized occupational profile.

  9. Using a competency-based approach to identify the management behaviours required to manage workplace stress in nursing: a critical incident study.

    PubMed

    Lewis, Rachel; Yarker, Joanna; Donaldson-Feilder, Emma; Flaxman, Paul; Munir, Fehmidah

    2010-03-01

    To identify the specific management behaviours associated with the effective management of stress in nursing; and to build a stress management competency framework that can be integrated and compared with nurse management frameworks. Workplace stress is a significant problem in healthcare, especially within nursing. While there is a reasonable consensus regarding the sources of stress and its impact on health and well-being, little is known about the specific line manager behaviours that are associated with the effective and ineffective management of stress. Semi-structured interviews using critical incident technique were conducted with 41 employees working within 5 National Health Service (NHS) trusts within the United Kingdom. Data were transcribed and analysed using content analysis. 19 competencies (or sets of behaviour) were identified in the management of stress in employees. The 3 most frequently reported competencies: managing workload and resources, individual consideration and participative approach, are discussed in detail with illustrative quotes. Managers are vital in the reduction and management of stress at work. Importantly, the 2 of the 3 dominant competencies, managing workload and resources and individual consideration, do not feature in the UK's NHS Knowledge and Skills Framework, suggesting there are important skills gaps with regard to managing workplace stress. The implications of this approach for training and development, performance appraisal and assessment are discussed. Interventions to support managers develop effective behaviours are required to help reduce and manage stress at work. Copyright 2009 Elsevier Ltd. All rights reserved.

  10. Charting a path for health sciences librarians in an integrated information environment.

    PubMed

    Jones, C J

    1993-10-01

    Changes in the health information environment present a major challenge to health sciences librarians. To successfully meet this challenge, librarians must apply the concepts of informal, self-directed, lifelong learning to their own carers. The Joint Commission on Accreditation of Healthcare Organizations is creating an integrated information environment in health care organizations. The health sciences librarian brings unique knowledge and skills to this environment. The reference technique, a methodology that closely parallels other problem-solving approaches such as the physician's diagnostic technique, equips librarians with the conceptual skills to develop creative solutions to information management problems. Each health sciences librarian must assume responsibility for extending professional skills and abilities and demonstrating them in the workplace.

  11. A dedicated undergraduate gynaecology teaching clinic: The Keele experience.

    PubMed

    Katali, Hamza Mahamadu; Parry-Smith, William Rhys; Eliot, Rees L; O'Mahony, Fidelma

    2016-01-01

    Much discussion in the literature centres on how best to teach medical students the intricacies of gynaecological assessment and the subsequent formulation of a management plan. At Keele University skills are initially developed in a simulated setting and then transferred to the workplace where students continue to develop their skills. A dedicated undergraduate gynaecology teaching clinic has been developed and comprises of 2-3 students and a tutor. All 38 students rotating through the department between January and June 2013 were invited to complete an anonymous questionnaire to evaluate this clinic and 36 (95%) of them responded. Respondents felt significantly more comfortable taking a gynaecology history, ensuring privacy during examination and formulating a management plan post-clinic (all p < 0.001), with female students feeling significantly more comfortable than their male counterparts (p = 0.04). The use of this clinic shows great promise to help students learn an unfamiliar and challenging skill.

  12. Career Portfolios. Practice Application Brief No. 13.

    ERIC Educational Resources Information Center

    Wonacott, Michael E.

    Career portfolios contain evidence of individuals' knowledge and skills and are useful tools in job search and career change, especially now that employers want generalizable workplace skills not well portrayed by traditional means and students are often inept at communicating their skills and knowledge to employers. Career portfolios contain and…

  13. Undergraduate Consumer Affairs Program Needs: Employers' Perspectives

    ERIC Educational Resources Information Center

    Morrison, Kathryn; Saboe-Wounded Head, Lorna; Cho, Soo Hyun

    2012-01-01

    Forty-six Consumer Affairs (CA) internship supervisors were surveyed to identify critical knowledge and skills demonstrated by interns and to examine the importance of knowledge and skills needed in the workplace from the supervisors' perspectives.The knowledge and skills measured were identified through program goals. Results revealed that CA…

  14. Deconstructing the Skills Training Debate in Doctoral Education

    ERIC Educational Resources Information Center

    Craswell, Gail

    2007-01-01

    The pressure being placed on universities to deliver skills training for the workplace has generated considerable debate. This paper deconstructs the broader employability discourse in which the debate is embedded in order to draw out its formative implications for skills training during candidature. The paper argues against erection of a…

  15. Assessing Applied Skills

    ERIC Educational Resources Information Center

    DiMartino, Joe; Castaneda, Andrea

    2007-01-01

    A recent employer survey sponsored by the Partnership for 21st Century Skills found that the skills new job entrants most need for success in the workplace--oral and written communication, time management, critical thinking, problem solving, personal accountability, and the ability to work effectively with others--are the areas in which recent…

  16. Context Matters: Teaching and Learning Skills for Work.

    ERIC Educational Resources Information Center

    Giddens, Beth; Stasz, Cathy

    1999-01-01

    Changes in work and the workplace are transforming the kinds of knowledge, skills, and attitudes needed for successful work performance. Educators and school reformers are updating curricula and redesigning school programs to ensure that, in addition to academics, young people have opportunities to learn work-related skills and attitudes. A…

  17. Skills Certificates Signal Competencies in a Demand-Driven Economy.

    ERIC Educational Resources Information Center

    WorkAmerica, 2000

    2000-01-01

    This issue focuses on the National Alliance of Business's work with employers to sort out how certificates can most effectively indicate workplace skills and requirements and confirm that certified individuals possess them. "Skills Certificates Signal Competencies in a Demand-Driven Economy" discusses the needs to which certificates respond; how…

  18. Spinning the Web

    ERIC Educational Resources Information Center

    Wiggins, Alexis

    2014-01-01

    Skills in communication and collaboration can be just as important as content knowledge and technical skills in the workplace. So what are schools doing to foster these skills? English language arts teacher Alexis Wiggins adapted the Socratic seminar model to make it student-led and collaborative. Under her new approach, the Spider Web…

  19. Research on Future Skill Demands: A Workshop Summary

    ERIC Educational Resources Information Center

    Hilton, Margaret

    2008-01-01

    Over the past five years, business and education groups have issued a series of reports indicating that the skill demands of work are rising, due to rapid technological change and increasing global competition. Researchers have begun to study changing workplace skill demands. Some economists have found that technological change is…

  20. Workplace Skills in Practice. Case Studies of Technical Work.

    ERIC Educational Resources Information Center

    Stasz, Cathleen; And Others

    A study was conducted to explore skills and work-related dispositions in technical work. It used a sociocultural approach to examine skills in seven target jobs in worksites representing diverse industries--health care, traffic management, transportation, and semiconductor manufacturing. It explored employers' strategies for obtaining the skills…

  1. Rethinking Remediation: A Model to Support the Detailed Diagnosis of Clinicians' Performance Problems and the Development of Effective Remediation Plans.

    PubMed

    Prescott-Clements, Linda; Voller, Vicky; Bell, Mark; Nestors, Natasha; van der Vleuten, Cees P M

    2017-01-01

    The successful remediation of clinicians demonstrating poor performance in the workplace is essential to ensure the provision of safe patient care. Clinicians may develop performance problems for numerous reasons, including health, personal factors, the workplace environment, or outdated knowledge/skills. Performance problems are often complex involving multifactorial issues, encompassing knowledge, skills, and professional behaviors. It is important that (where possible and appropriate) clinicians are supported through effective remediation to return them to safe clinical practice. A review of the literature demonstrated that research into remediation is in its infancy, with little known about the effectiveness of remediation programs currently. Current strategies for the development of remediation programs are mostly "intuitive"; a few draw upon established theories to inform their approach. Similarly, although it has been established that identification of the nature/scope of performance problems through assessment is an essential first step within remediation, the need for a more widespread "diagnosis" of why the problems exist is emerging. These reasons for poor performance, particularly in the context of experienced practicing clinicians, are likely to have an impact on the potential success of remediation and should be considered within the "diagnosis." A new model for diagnosing the performance problems of the clinicians has been developed, using behavioral change theories to explore known barriers to successful remediation, such as insight, motivation, attitude, self-efficacy, and the working environment, in addition to addressing known deficits regarding knowledge and skills. This novel approach is described in this article. An initial feasibility study has demonstrated the acceptability and practical implementation of our model.

  2. Reduction of Classroom Noise Levels Using Group Contingencies

    ERIC Educational Resources Information Center

    Ring, Brandon M.; Sigurdsson, Sigurdur O.; Eubanks, Sean L.; Silverman, Kenneth

    2014-01-01

    The therapeutic workplace is an employment-based abstinence reinforcement intervention for unemployed drug users where trainees receive on-the-job employment skills training in a classroom setting. The study is an extension of prior therapeutic workplace research, which suggested that trainees frequently violated noise standards. Participants…

  3. Countering workplace aggression: an urban tertiary care institutional exemplar.

    PubMed

    Phillips, Susan

    2007-01-01

    The purpose of this process improvement project was to provide nursing staff with evidence-based knowledge and skills to manage patients and/or visitors with the potential for violence. Current statistics describing workplace violence in healthcare settings are alarming. Workplace violence significantly impacts nursing practice and may contribute to physical injuries, psychological trauma, decreased productivity, and low morale among nurses. This is particularly germane to those nurses who have been inadequately trained to manage aggressive patients and/or family behaviors. Following a series of disruptive episodes on the pulmonary-medical service that occurred at our facility in the winter of 2006, an employee safety team was formed to address the issue of workplace violence. Around this same time frame, a team comprising system hospital representatives was also initiated to globally address workplace violence. A Workplace Violence Education Program was devised to equip nurses with information, skills, and practical tools that will empower them when encountering clinical situations characterized by disruptive or abusive patient and/or family behaviors. The ultimate goal was to diffuse progressive, escalating aggressive behaviors in the clinical setting. FINDINGS/OUTCOMES: Evidence-based approaches formed the basis of an educational offering focusing on workplace violence prevention and management. This informational intervention was devised to empower clinical nursing staff with knowledge to enhance judgment, decision making, and implementation of behavioral strategies to reduce the likelihood of patient/family behaviors escalating to aggression. Interdisciplinary collaboration that included clinical experience, expertise, and knowledge generated from current literature reviews contributed to a successful educational program for nurses focusing on a historically neglected topic--workplace violence.

  4. What's gender got to do with it? Examining masculinities, health and safety and return to work in male dominated skilled trades.

    PubMed

    Stergiou-Kita, Mary; Mansfield, Elizabeth; Colantonio, Angela; Moody, Joel; Mantis, Steve

    2016-06-16

    Electrical injuries are a common cause of work-related injury in male dominated skilled trades. In this study we explored how issues of gender, masculinities and institutional workplace practices shape expectations of men and their choices when returning to work following a workplace electrical injury. Twelve workers, who suffered an electrical injury, and twelve employer representatives, completed semi-structured interviews. Using thematic analysis we identified key themes related to how masculinities influenced men's health and safety during the return to work process. Strong identification with worker roles can influence injured workers decisions to return to work 'too early'. A desire to be viewed as a strong, responsible, resilient worker may intersect with concerns about job loss, to influence participants' decisions to not report safety issues and workplace accidents, to not disclose post-injury work challenges, and to not request workplace supports. Institutionalized workplace beliefs regarding risk, de-legitimization of the severity of injuries, and the valorization of the "tough" worker can further re-enforce dominant masculine norms and influence return to work processes and health and safety practices. Workplaces are key sites where gender identities are constructed, affirmed and institutionalized. Further research is warranted to examine how established masculine norms and gendered workplace expectations can influence workplace health and safety in male dominated high risk occupations. Future research should also evaluate strategies that encourage men to discuss post-injury work challenges and request supports when work performance or health and safety issues arise during the return to work process.

  5. Job Skills and Office Technology/Tools Used in Job Performance as Perceived by Administrative Support Workers

    ERIC Educational Resources Information Center

    Kilcoyne, Margaret S.; Redmann, Donna H.

    2006-01-01

    Curriculum planners and educators continuously need the latest information on employment trends and workplace skills to assist them with validating, updating, changing, expanding, or revising the courses in the office occupations programs to reflect the most important skills needed. The purpose of this study was to identify the skills that need to…

  6. Adult Language, Literacy, Numeracy and Problem-Solving Skills in the Workplace

    ERIC Educational Resources Information Center

    Athanasou, James A.

    2012-01-01

    This paper examines the performance of the eight major occupational categories across the four skill areas of the Adult Literacy and Life Skills Survey. The results indicated that some 38-64% of employed Australians were below minimal competence (at Level 1 or Level 2) in one of the four skill areas of prose literacy, document literacy, numeracy…

  7. Assessing 21st Century Skills: A Guide to Evaluating Mastery and Authentic Learning

    ERIC Educational Resources Information Center

    Greenstein, Laura

    2012-01-01

    The Common Core State Standards clearly define the skills students need for success in college and the 21st century workplace. The question is, how can you measure student mastery of skills like creativity, problem solving, and use of technology? Laura Greenstein demonstrates how teachers can teach and assess 21st century skills using authentic…

  8. Private Sector Providers of Basic Skills Training in the Workplace. A Study of the General Training and Basic Skills Responses of Randomly Selected Companies Which Provide Basic Skills Training to Their Employees.

    ERIC Educational Resources Information Center

    Mark, Jorie Lester

    A questionnaire was distributed to 1,305 companies to study the basic skills training provided. Of 62 responses, 41 companies had basic skills training programs. Respondents represented these types of companies: communications and utilities, finance and insurance, manufacturing, wholesalers, retailers, health and hospitals, and mining, and had…

  9. Vocational Preparatory Instruction: Staff Self-Training Program. Workplace Readiness Module.

    ERIC Educational Resources Information Center

    Palladino, Dolores

    Designed for learning managers in a vocational preparatory instruction (VPI) lab, this three-part Workplace Readiness module provides teaching strategies they can use with students to: identify vocational interest and aptitude in making career choices; demonstrate job acquisition and job retention skills; and apply Secretary's Commission on…

  10. Brave New Workplace: Technology and Work in the New Economy.

    ERIC Educational Resources Information Center

    Wallace, Michael

    1989-01-01

    Technological innovations in factories and offices are examined in terms of 10 core issues: "high flex" workplace; control of work; organizational change; impact on skill; unemployment; educational needs and retraining; changing occupational structures; safety and health; interaction of work, leisure, and family; and quality of working life. The…

  11. Self-Entrustment: How Trainees' Self-Regulated Learning Supports Participation in the Workplace

    ERIC Educational Resources Information Center

    Sagasser, Margaretha H.; Kramer, Anneke W. M.; Fluit, Cornelia R. M. G.; van Weel, Chris; van der Vleuten, Cees P. M.

    2017-01-01

    Clinical workplaces offer postgraduate trainees a wealth of opportunities to learn from experience. To promote deliberate and meaningful learning self-regulated learning skills are foundational. We explored trainees' learning activities related to patient encounters to better understand what aspects of self-regulated learning contribute to…

  12. Messages, Meanings, and Minestrone: The Communication Cookbook.

    ERIC Educational Resources Information Center

    Gershwin, Mary Crabbe; And Others

    One of a series of workplace education modules, this module includes activities and exercises for teaching communication skills in the workplace. First, introductory material reviews the goals of the module and defines three levels of difficulty of module activities (i.e., beginner, intermediate, and advanced). The importance of communication…

  13. Working To Learn: Transforming Learning in the Workplace.

    ERIC Educational Resources Information Center

    Evans, Karen, Ed.; Hodkinson, Phil, Ed.; Unwin, Lorna, Ed.

    This book contains 13 papers on transformations in the nature of work that affect the learning and skill requirements of jobs and individuals and ways those requirements can be met. The following papers are included: "The Significance of Workplace Learning for a 'Learning Society'" (Karen Evans, Helen Rainbird); "Learning Careers:…

  14. Workplace Civics & Government. Prospectus for a Multimedia Curriculum.

    ERIC Educational Resources Information Center

    Raney, Mardell, Ed.

    This guide is designed to help students understand civics and government as well as the social, organizational, and technological systems that effect citizenship. It proposes use of a multimedia curriculum intended to combine the skills, knowledge, and content of civics with the workplace. The guide provides a rationale for an interdisciplinary…

  15. The BEST Blueprint. Quality ABE in the Workplace.

    ERIC Educational Resources Information Center

    Westberry, Susan

    The Basic Educational Skills Training (BEST) workplace literacy demonstration model was designed to provide adult basic education (ABE) services simultaneously for multiple employers in Maury County, Tennessee. The BEST model focused on job-related instruction. The goal of the program was to achieve increased safety, productivity, and employee…

  16. Inside the VA: How Workplace Training Evaluation Impacts Employee Performance

    ERIC Educational Resources Information Center

    Emerson, Timica F.

    2017-01-01

    Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs…

  17. Health Care Industry. Workforce & Workplace Literacy Series.

    ERIC Educational Resources Information Center

    BCEL Brief, 1991

    1991-01-01

    This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

  18. Preparing Students for Early Work Conflicts

    ERIC Educational Resources Information Center

    Myers, Laura L.; Larson, R. Sam

    2005-01-01

    To improve college students' skills in resolving workplace conflict, the authors studied the types of workplace conflicts that students encounter with peers or supervisors in part-time or seasonal work and with whom they discuss these conflicts. The authors found that most students report conflicts that are process or relational in nature, with…

  19. English-in-the-Workplace for Garment Workers: A Feminist Project?

    ERIC Educational Resources Information Center

    Harper, Helen; And Others

    1996-01-01

    Examines the connection between an English-in-the-workplace (EWP) class and the linguistic behavior of immigrant women garment factory employees. Results suggest that newly acquired English skills may be reinforcing linguistic behavior that reconstitutes traditional relations between workers and management. However, EWP does not appear to empower…

  20. Making Work-Based Learning Work

    ERIC Educational Resources Information Center

    Cahill, Charlotte

    2016-01-01

    Americans seeking employment often face a conundrum: relevant work experience is a prerequisite for many jobs, but it is difficult to gain the required experience without being in the workplace. Work-based learning--activities that occur in workplaces through which youth and adults gain the knowledge, skills, and experience needed for entry or…

  1. Workplace Basic Skills. A Study of 10 Canadian Programs.

    ERIC Educational Resources Information Center

    Taylor, Maurice

    Presented in case study format, this report looks at different types of workplace literacy programs across Canada. It describes in some detail 10 particular work environments and the unique characteristics that have enabled each to offer quality worker education programs. Each case study provides information in these categories: profile (an…

  2. A New Generation: A New Model of Education in the 21st Century

    ERIC Educational Resources Information Center

    Ellis, Deborah L.

    2012-01-01

    As technology evolves and the world becomes more interconnected, a new set of skills have become necessary to be successful in the workplace. Schools need to develop and modernize in order to prepare students to be competitive in the changing global economy. The purpose of this case study was to identify the programs and practices that promote the…

  3. The Impact of a Career Development Course on Professionalism for College Students; Experiential Compared to Traditional Teaching Methods

    ERIC Educational Resources Information Center

    Stark, Brian

    2010-01-01

    Within an ever-evolving society, the social environment within the workplace continues to be an arena of conflict between currently held professional decorum and the up and coming trends of a laid-back popular culture. Increasing numbers of under-prepared students are exhibiting unprofessional behavior and skills while searching for employment.…

  4. Let's Get Real: Deeper Learning and the Power of the Workplace. Deeper Learning Research Series

    ERIC Educational Resources Information Center

    Hoffman, Nancy

    2015-01-01

    For young people in the United States, whatever their backgrounds, one of the essential purposes of schooling should be to help them develop the knowledge, skills, and competence needed to search for and obtain work that they find at least reasonably satisfying. Our present educational system does precious little to introduce young people to the…

  5. Learning Partnerships: Strengthening American Jobs in the Global Economy. A Report of the Task Force on Workforce Development

    ERIC Educational Resources Information Center

    Albert Shanker Institute, 2004

    2004-01-01

    Global competition, sweeping technological change, and demographic shifts in the labor force call for a national campaign to improve the skills and professionalism of the American workforce. This document calls for the creation of new learning partnerships throughout communities and workplaces to sustain middle-class jobs, pay the social costs of…

  6. A Meta-Analysis of Writing Instruction for Adolescent Students

    ERIC Educational Resources Information Center

    Graham, Steve; Perin, Dolores

    2007-01-01

    There is considerable concern that the majority of adolescents do not develop the competence in writing they need to be successful in school, the workplace, or their personal lives. A common explanation for why youngsters do not write well is that schools do not do a good job of teaching this complex skill. In an effort to identify effective…

  7. Mathematics for the Workplace. Applications from Machine Tool Technology (Michelin Tire Corporation). A Teacher's Guide.

    ERIC Educational Resources Information Center

    Wallace, Johnny M.; Stewart, Grover

    This module presents a real-world context in which mathematics skills (geometry and trigonometry) are used as part of a daily routine. The context is the machine tool technology field, and the module aims to help students develop the ability to analyze diagrams in order to make mathematical computations. The modules, which features applications…

  8. Community Capacity Building in Regional VET: Small Business and Developing an Integrated Lifelong Learning Community.

    ERIC Educational Resources Information Center

    Plane, Karen

    In a competitive market training economy, vocational education and training (VET) and small business in Australia face a number of challenges. They need to qualify the extent of lifelong learning skills being used in the small firm workplace, define the range of learning partnerships both within VET and the wider informal learning community in…

  9. Answering the Demands of a New Workplace: Using Competency-Based Vocational Education To Prepare Workers. A VES Briefing Paper.

    ERIC Educational Resources Information Center

    Moore, Debra M.; Pershing, James A.

    Common elements of definitions of competency-based vocational education (CBVE) are: (1) CBVE is an instructional process; (2) students must develop competencies; (3) competency includes skill, knowledge, and attitudes; and (4) the outcome is successful job performance. Advantages of CBVE include: (1) students' awareness of what is expected of them…

  10. Career Basics. An Integrated Approach to Career Exploration and Workplace Skill Development. Middle School/High School.

    ERIC Educational Resources Information Center

    Kuckkan, Kevin G.

    This book, which is intended for teachers of middle school and high school students, outlines a subject-integrated method for helping students explore concepts and situations encountered in the career world and recognize the connections that exist between classroom knowledge and the world of work. The book contains a brief introduction, list of…

  11. Web-Based-Research as Critical Pedagogy: A Reflection on Its Application to Undergraduate Management Education

    ERIC Educational Resources Information Center

    Coronado, Gabriela

    2011-01-01

    In disciplines such as Management, where research capacity is not seen as an obvious workplace skill, it is difficult to get students to engage in research activities. They see them as too difficult and without value. However, research activities in undergraduate Management education are vital as tools for developing key learning attributes such…

  12. Helping Hands: Using Augmented Reality to Provide Remote Guidance to Health Professionals.

    PubMed

    Mather, Carey; Barnett, Tony; Broucek, Vlasti; Saunders, Annette; Grattidge, Darren; Huang, Weidong

    2017-01-01

    Access to expert practitioners or geographic distance can compound the capacity for appropriate supervision of health professionals in the workplace. Guidance and support of clinicians and students to undertake new or infrequent procedures can be resource intensive. The Helping Hands remote augmented reality system is an innovation to support the development of, and oversee the acquisition of procedural skills through remote learning and teaching supervision while in clinical practice. Helping Hands is a wearable, portable, hands-free, low cost system comprised of two networked laptops, a head-mounted display worn by the recipient and a display screen used remotely by the instructor. Hand hygiene was used as the test procedure as it is a foundation skill learned by all health profession students. The technology supports unmediated remote gesture guidance by augmenting the object with the Helping Hands of a health professional. A laboratory-based study and field trial tested usability and feasibility of the remote guidance system. The study found the Helping Hands system did not compromise learning outcomes. This innovation has the potential to transform remote learning and teaching supervision by enabling health professionals and students opportunities to develop and improve their procedural performance at the workplace.

  13. Aligning Business and Education: 21st Century Skill Preparation

    ERIC Educational Resources Information Center

    Campbell, Charles L., Jr.; Kresyman, Shelley

    2015-01-01

    The purpose of this paper is to explore stakeholder perceptions concerning four key 21st century skills required for graduates to be successful in today's workplace, and to report on common themes surrounding how a post-secondary school in the Southwest United States is preparing graduates with predominant 21st Century skills: interpersonal…

  14. The Professional Linguist: Language Skills for the Real World

    ERIC Educational Resources Information Center

    Murata, Mary

    2016-01-01

    This chapter reports on a compulsory final year employability skills module for Modern Foreign Languages (MFL) undergraduates at York St John University. The "Professional Linguist" aims to equip students with a range of skills which they may need when entering the workplace, whilst underpinning it with theory which would benefit those…

  15. Linking Science Education to the Workplace

    NASA Astrophysics Data System (ADS)

    Hurd, Paul Dehart

    1998-12-01

    This article examines the issue of linking education in the sciences with the world of work for all students. Traditionally, science teaching has been limited to preparing student for research career in science at the university level. The reform movement in science education is focused on intellectual skills that serve to fortify the human capital of all students and the economic productivity of the nation. The educational issue arises from evolutionary changes that are taking place in the practice of science, the development of a global economy, the nation's entrance into an Information Age, and the changing nature of the workplace. To identify and integrate these factors in the practice of science teaching is the goal of this article.

  16. A program plan addressing carpal tunnel syndrome: the utility of King's goal attainment theory.

    PubMed

    Norgan, G H; Ettipio, A M; Lasome, C E

    1995-08-01

    1. Today's nurse is prepared to address the needs of groups of individuals who share common characteristics or risks (aggregates). Program planning skills and ability to use nursing theory can enhance the nurse's effectiveness in addressing the needs of such aggregates. 2. Carpal tunnel syndrome and other repetitive stress injuries are very costly to industry, both in terms of monetary loss and lost work hours. Such injuries can be reduced in the workplace through careful observation and communication of trends by the nurse. 3. The systems perspective of King's goal attainment theory guided the nurse in problem solving and facilitating the development of a workplace capable of responding to trends as they occur.

  17. Technology in postgraduate medical education: a dynamic influence on learning?

    PubMed

    Bullock, Alison; Webb, Katie

    2015-11-01

    The influence of technology in medical workplace learning is explored by focusing on three uses: m-learning (notably apps), simulation and social media. Smartphones with point-of-care tools (such as textbooks, drug guides and medical calculators) can support workplace learning and doctors' decision-making. Simulations can help develop technical skills and team interactions, and 'in situ' simulations improve the match between the virtual and the real. Social media (wikis, blogs, networking, YouTube) heralds a more participatory and collaborative approach to knowledge development. These uses of technology are related to Kolb's learning cycle and Eraut's intentions of informal learning. Contentions and controversies with these technologies exist. There is a problem with the terminology commonly adopted to describe the use of technology to enhance learning. Using learning technology in the workplace changes the interaction with others and raises issues of professionalism and etiquette. Lack of regulation makes assessment of app quality a challenge. Distraction and dependency are charges levelled at smartphone use in the workplace and these need further research. Unless addressed, these and other challenges will impede the benefits that technology may bring to postgraduate medical education. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  18. Skill shortages in health: innovative solutions using vocational education and training.

    PubMed

    Kilpatrick, S I; Johns, S S; Millar, P; Le, Q; Routley, G

    2007-01-01

    This article reports findings of a project funded by the Australian National Council for Vocational Education Research. The project explores solutions to current and projected skills shortages within the health and community services sector, from a vocational education and training perspective. Its purpose is to locate, analyse and disseminate information about innovative models of health training and service delivery that have been developed in response to skill shortages. The article begins with a brief overview of Australian statistics and literature on the structure of the national health workforce and perceived skill shortages. The impact of location (state and rurality), demographics of the workforce, and other relevant factors, on health skill shortages is examined. Drawing on a synthesis of the Australian and international literature on innovative and effective models for addressing health skill shortages and nominations by key stakeholders within the health sector, over 70 models were identified. The models represent a mixture of innovative service delivery models and training solutions from Australia, as well as international examples that could be transposed to the Australian context. They include the skill ecosystem approach facilitated by the Australian National Training Authority Skill Ecosystem Project. Models were selected to represent diversity in terms of the nature of skill shortage addressed, barriers overcome in development of the model, healthcare specialisations, and different customer groups. Key barriers to the development of innovative solutions to skills shortages identified were: policy that is not sufficiently flexible to accommodate changing workplace needs; unwillingness to risk take in order to develop new models; delays in gaining endorsement/accreditation; current vocational education and training (VET) monitoring and reporting systems; issues related to working in partnership, including different cultures, ways of operating, priorities and timelines; workplace culture that is resistant to change; and organisational boundaries. For training-only models, additional barriers were: technology; low educational levels of trainees; lack of health professionals to provide training and/or supervision; and cost of training. Key enhancers for the development of models were identified as: commitment by all partners and co-location of partners; or effective communication channels. Key enhancers for model effectiveness were: first considering work tasks, competencies and job (re)design; high profile of the model within the community; community-based models; cultural fit; and evidence of direct link between skills development and employment, for example VET trained aged care workers upskilling for other health jobs. For training only models, additional enhancers were flexibility of partners in accommodating needs of trainees; low training costs; experienced clinical supervisors; and the provision of professional development to trainers. There needs to be a balance between short-term solutions to current skill shortages (training only), and medium to longer term solutions (job redesign, holistic approaches) that also address projected skills shortages. Models that focus on addressing skills shortages in aged care can provide a broad pathway to careers in health. Characteristics of models likely to be effective in addressing skill shortages are: responsibility for addressing skills shortage is shared between the health sector, education and training organisations and government, with employers taking a proactive role; the training component is complemented by a focus on retention of workers; models are either targeted at existing employees or identify a target group(s) who may not otherwise have considered a career in health.

  19. Workplace Skills Enhancement Project, Seattle-King County Private Industry Council (PIC). Final Report.

    ERIC Educational Resources Information Center

    Snedeker, David M.

    Evaluative information is provided on 18 completed workplace literacy classes conducted in the Seattle-King County, Washington, area for 218 limited English proficient workers. The programs were operated by the Employment Opportunities Center and the Refugee Service Federation. Participants were members of the following ethnic groups: Vietnamese,…

  20. Integrating Learner-Driven and Organization-Driven Agendas: A Workplace Study.

    ERIC Educational Resources Information Center

    Lessard, Richard

    For the past 4 years, Alpena Community College (ACC) in Michigan has been involved in the Workplace Partnership Project (WPP), a federally funded program which brings basic skills classes into the worksite to help upgrade employees' math, reading, writing, problem-solving, and science knowledge. The college works with partner companies to help…

  1. Workplace ESL Literacy in Diverse Small Business Contexts: Final Evaluation Report on Project EXCEL.

    ERIC Educational Resources Information Center

    Hemphill, David F.

    Project EXCEL, a workplace literacy project involving four small business enterprises in San Francisco, is evaluated. The project focused on literacy and basic skills training for limited-English-proficient (LEP) workers. The businesses included the following: a communications and mass mailing firm; a dessert wholesale company; a Mexican…

  2. Enhancing the Connection between Higher Education and the Workplace: A Survey of Employers.

    ERIC Educational Resources Information Center

    Van Horn, Carl E.

    This paper reviews issues in fostering closer connections between higher education and the workplace and summarizes results of a 1995 survey of 404 New Jersey employers concerning the knowledge, skills, and abilities that New Jersey employers expect from higher education graduates and their suggestions for improving college-based workforce…

  3. Workplace Literacy Program (WPL) at Chinatown Manpower Project, Inc. Final Evaluation.

    ERIC Educational Resources Information Center

    Friedenberg, Joan E.

    This document describes the procedures for and results of the external evaluation of the workplace literacy program for underemployed garment industry workers with low English skills at Chinatown Manpower Project, Inc. in Chinatown in New York City. The document describes the evaluation design and methodology as well as the evaluation results,…

  4. Workplace Literacy Programs: A Review of the Literature.

    ERIC Educational Resources Information Center

    Dunn-Rankin, Patricia; Beil, Drake

    This literature review observes that (1) there is an increasing need for enhancing job literacy skills among workers; (2) workplace literacy programs cover both basic literacy and job-related technical training; (3) successful curricula use job-related tasks and materials; and (4) management needs to be heavily involved and committed if a program…

  5. The Impact of Writing Assignments in Business Education: Toward a Competitive Advantage in the Workplace

    ERIC Educational Resources Information Center

    Washington, Melvin C.

    2014-01-01

    Twenty-first century organizations are increasingly becoming global information networks where the emphasis on written communication is growing exponentially. Effective writing skills are becoming more essential to workplace success and thus a central focus in business programs across the country. This article addresses writing issues in business…

  6. 7 Principles for Effective Work-Based Learning

    ERIC Educational Resources Information Center

    Cahill, Charlotte

    2016-01-01

    Americans seeking employment often face a conundrum: relevant work experience is a prerequisite for many jobs, but it is difficult to gain the required experience without being in the workplace. Work-based learning--activities that occur in workplaces through which youth and adults gain the knowledge, skills, and experience needed for entry or…

  7. Chase and NYANA: A Partnership To Remove Barriers to Job Performance 1993-94. Final Report.

    ERIC Educational Resources Information Center

    Auerbach, Charles

    A workplace literacy program implemented cooperatively by the New York Association for New Americans, Inc. (NYANA) and Chase Manhattan Bank is reported. The federally-funded project provided individualized communication workplace behavior and skills training in English as a Second Language for 30 limited-English-proficient bank employees working…

  8. Simulations for the Discipline Specific and Professional Education of Foreign Policy Graduates

    ERIC Educational Resources Information Center

    Kelton, Maryanne; Kingsmill, Verity

    2016-01-01

    Increasingly universities aim to provide students with opportunities to graduate with skills ready to perform in the workplace. However, workplace-based opportunities for students enrolled in foreign policy subjects are more limited due to the diplomatic and sensitive political nature of the professional work. Thus there exists a need for higher…

  9. Selling Workplace ESL Instructional Programs. ERIC Digest.

    ERIC Educational Resources Information Center

    Burt, Miriam

    Although basic skills and English language instruction are often viewed as real needs at the workplace, few companies provide this for their workers. Those that do are motivated by one or more of these factors: product quality improvement, commitment of top management to training and education, or the sales effort of an educational provider. Those…

  10. Employers' Perceptions of Recent Agricultural Communications Graduates' Workplace Habits and Communication Skills

    ERIC Educational Resources Information Center

    Irlbeck, Erica Goss; Akers, Cindy

    2009-01-01

    Agricultural communications programs should frequently review their curriculum to ensure students receive the highest quality of education possible (Akers, 2000). This research is a nationwide look at recent agricultural communications graduates' employers and/or co-workers. The purpose of this study was to determine which workplace habits and…

  11. The Workplace Literacy System Project (WLS). Final Performance Report.

    ERIC Educational Resources Information Center

    Poulton, Bruce R.

    The Workplace Literacy System Project (WLS) prepared interactive CD-ROM discs containing about 50 hours of instruction and drill in basic skills presented within the context of the textile/apparel manufacturing industry. The project was conducted at a Sara Lee knit products plant in North Carolina. During the project, literacy task analyses were…

  12. Let ABE Do It. Basic Education in the Workplace.

    ERIC Educational Resources Information Center

    Mark, Jorie Lester, Ed.

    This publication highlights business, industry, union, and Job Training Partnership Act (JTPA)-supported efforts to provide public and private employees, as well as some prospective employees, with the basic literacy skills they need to perform in the workplace. Basic or remedial education users listed in this directory include 198 companies or…

  13. Empowering aged care nurses to deliver person-centred care: Enabling nurses to shine.

    PubMed

    Marriott-Statham, Kelly; Mackay, Maria; Brennan, Ngaire; Mackay, Jacinta

    2018-05-23

    In this paper, the authors will describe the journey of registered nurses across a series of workshops as part of a research project that was undertaken in a regional aged care service in New South Wales, Australia. The aim of the project was to empower the participant registered nurses to positively influence the health care workplace culture within the residential care home by raising consciousness about their own practice. Registered nurses were actively involved in this reconnaissance phase of a participatory action research project through practice development principles and methods. Registered nurses determined the content and the outcomes of the overall program. The researchers evaluated the impact of a series of workshops, designed to develop skills and knowledge using nominal group technique. Results revealed registered nurses perceived they were empowered to flourish, and developed an understanding of the uniqueness of their role. A shared understanding of the role of the registered nurse in the aged care setting was fundamental in enabling them to feel empowered to lead their team and contribute positively to the workplace culture. Overall, the outcomes of this project have positively impacted workplace culture. Copyright © 2018. Published by Elsevier Ltd.

  14. Professionalization and retention outcomes of a university-service mentoring program partnership.

    PubMed

    Latham, Christine L; Ringl, Karen; Hogan, Mikel

    2011-01-01

    With the use of a university-service partnership to introduce mentoring and shared governance, the aim of this study was to evaluate the effect of these interventions on nurse perceptions of the supportive culture of the workplace environment, professional skill development, decisional involvement, and retention and vacancy rates. A nonequivalent pretest-posttest, noncontrol group design was used with mentors of newly hired mentees to evaluate their workplace perspectives following mentor classes, ongoing mentor support, and a formal mentor-management workforce governance board. A convenience sample of 89 RNs from two acute care facilities attended mentoring and professionalization classes and worked with 109 mentees over 1-3 years. Mentors reported improved teamwork and the ability to deal with conflict but wanted more administrative oversight of the quality and scope of practice of support staff and additional interdepartmental collaboration. One hospital's vacancy rate decreased by 80%, and the other facility's retention rate improved by 21%. The data suggest that a mentor program with comprehensive education and mentor-management alliances through formal workforce environment governance enhances professionalization of frontline nurses and helps sustain a positive, constructive workplace environment. Mentoring classes on communication and cultural sensitivity skills and other leadership concepts, followed by mentor support and mentor-administrative forums, have positive implications for sustained improvement of a supportive culture as perceived by hospital-based RNs and new nurse graduates. Copyright © 2011 Elsevier Inc. All rights reserved.

  15. Job Skills of 90's Requires New Educational Model for ALL Students.

    ERIC Educational Resources Information Center

    Daggett, Willard R.

    1992-01-01

    This bulletin describes the changing nature of work and summarizes research that has sought to identify the skills that all high school graduates and adult learners should have. It challenges several common assumptions about what preparation is needed for the workplace and how effectively schools are delivering the necessary skills. It cites the…

  16. VET Workers' Problem-Solving Skills in Technology-Rich Environments: European Approach

    ERIC Educational Resources Information Center

    Hämäläinen, Raija; Cincinnato, Sebastiano; Malin, Antero; De Wever, Bram

    2014-01-01

    The European workplace is challenging VET adults' problem-solving skills in technology-rich environments (TREs). So far, no international large-scale assessment data has been available for VET. The PIAAC data comprise the most comprehensive source of information on adults' skills to date. The present study (N = 50 369) focuses on gaining insight…

  17. The Effects of a Problem Solving Intervention on Problem Solving Skills of Students with Autism during Vocational Tasks

    ERIC Educational Resources Information Center

    Yakubova, Gulnoza

    2013-01-01

    Problem solving is an important employability skill and considered valuable both in educational settings (Agran & Alper, 2000) and the workplace (Ju, Zhang, & Pacha, 2012). However, limited research exists instructing students with autism to engage in problem solving skills (e.g., Bernard-Opitz, Sriram, & Nakhoda-Sapuan, 2001). The…

  18. Promoting Communication Skills for Information Systems Students in Australian and Portuguese Higher Education: Action Research Study

    ERIC Educational Resources Information Center

    Isaias, Pedro; Issa, Tomayess

    2014-01-01

    This paper aims to examine the value of communication skills learning process through various assessments in Information Systems (IS) postgraduate units in Australia and Portugal. Currently, communication skills are indispensable to students in expanding their social networks and their knowledge at university and in the future workplace, since…

  19. Lessons Learned: Job Skills Education Program. Final Report.

    ERIC Educational Resources Information Center

    National Alliance of Business, Inc., Washington, DC.

    The Job Skills Education Program (JSEP) is a computer-based, functional basic skills curriculum and instructional delivery system originally designed for the U.S. Department of the Army. The U.S. Department of Labor funded an exploration of the feasibility of increasing the use of JSEP as a workplace literacy tool for employers. It was found that…

  20. An Assessment of Workplace Skills Acquired by Students of Vocational and Technical Education Institutions

    ERIC Educational Resources Information Center

    Bakar, Ab Rahim; Mohamed, Shamsiah; Hamzah, Ramlah

    2013-01-01

    This study was performed to identify the employability skills of technical students from the Industrial Training Institutes (ITI) and Indigenous People's Trust Council (MARA) Skills Training Institutes (IKM) in Malaysia. The study sample consisted of 850 final year trainees of IKM and ITI. The sample was chosen by a random sampling procedure from…

  1. Rigor "and" Relevance: Enhancing High School Students' Math Skills through Career and Technical Education

    ERIC Educational Resources Information Center

    Stone, James R., III; Alfeld, Corinne; Pearson, Donna

    2008-01-01

    Numerous high school students, including many who are enrolled in career and technical education (CTE) courses, do not have the math skills necessary for today's high-skill workplace or college entrance requirements. This study tests a model for enhancing mathematics instruction in five high school CTE programs (agriculture, auto technology,…

  2. An Examination of Student Writing Self-Efficacy across Three Levels of Adult Writing Instruction

    ERIC Educational Resources Information Center

    Alderman, Rodney L.

    2015-01-01

    Adults in today's society do not possess the necessary writing skills required to be successful in postsecondary education and in employment. Writing is an essential skill for college and the workplace. Society also expects college graduates to be critical thinkers and to utilize higher-order thinking skills. Perceived self-efficacy may impact…

  3. Recognition of Tacit Skills and Knowledge: Sustaining Learning Outcomes in Workplace Environments

    ERIC Educational Resources Information Center

    Evans, Karen; Kersh, Natasha

    2004-01-01

    The part played by tacit skills and knowledge in work performance is well recognised but not well understood. These implicit or hidden dimensions of knowledge and skill are key elements of "mastery," which experienced workers draw upon in everyday activities and continuously expand in tackling new or unexpected situations. This paper,…

  4. Fostering inclusive, sustainable economic growth and "green" skills development in learning cities through partnerships

    NASA Astrophysics Data System (ADS)

    Pavlova, Margarita

    2018-05-01

    One of the requirements of building a learning city is working to ensure its sustainable development. In 2014, UNESCO developed a framework of the key features of learning cities, at the centre of which there are six pillars or "building blocks" which support sustainable development. This article focuses on the third of these pillars, "effective learning for and in the workplace". The author analyses a number of conditions to address this aspect in the context of "green restructuring" which is geared towards facilitating the sustainable development of learning cities. She argues that, at the conceptual level, an understanding of the nature of "green skills" (what they are) and the reasons for "green skills gaps" (why they exist) are essential for the processes of effective learning and strategy planning in sustainable city development. The specific focus of this article is at the policy level: the conceptualisation of partnerships between technical and vocational education and training (TVET) providers, industry, government and other stakeholders with the aim of fostering the production, dissemination and usage of knowledge for the purpose of sustainable economic development and the "greening" of skills. The author proposes a new model, based on the quintuple helix approach to innovation combined with a policy goals orientation framework to theorise the ways in which learning cities can foster sustainable economic growth through green skills development.

  5. Suitability of a Group Behavioural Therapy Module for Workplace Smoking Cessation Programs in Malaysia: a Pilot Study.

    PubMed

    Maarof, Muhammad Faizal; Ali, Adliah Mhd; Amit, Noh; Bakry, Mohd Makmor; Taha, Nur Akmar

    2016-01-01

    In Malaysia, data on components suitability the established smoking cessation module is limited. This exploratory study aimed to evaluate the suitability of the components developed in the module for group behavioural therapy in workplace smoking cessation programs. Twenty staff were identified but only eight individuals were selected according to the study criteria during the recruitment period in May 2014. Focus group discussion was conducted to identify themes relevant to the behavioural issues among smokers. Thematic analysis yielded seven major themes which were reasons for regular smoking, reasons for quitting, comprehending smoking characteristics, quit attempt experiences, support and encouragement, learning new skills and behaviour, and preparing for lapse/relapse or difficult situations. As a result, the developed module was found to be relevant and suitable for use based on these themes.

  6. An exploration of elementary science teachers' expertise, creativity skills, and motivation in relation to the use of an innovation and the delivery of high-quality science instruction

    NASA Astrophysics Data System (ADS)

    Falkenberg, Karen L.

    This two-year study sought to uncover characteristic differences among a purposive sample of 23 elementary teachers who were using an elementary science innovation with various levels of proficiency. Two theoretical frameworks supported the development of the research, the Concerns Based Adoption Model Level of Use (LoU) (Hord, Rutherford, Huling-Austin & Hall, 1987) and Amabile's (1996) Componential Model of Creativity. Both qualitative and quantitative methodologies were employed to gather data on participants' science content knowledge, pedagogical skill, creativity relevant process skills, motivation orientation, self-efficacy, outcome expectancy and workplace environment. Results dispute the common conception among educators that "mechanical use" teachers do not provide high quality lessons. A new method for categorizing teachers' proficiency with an innovation is suggested by this study that incorporates both qualitative data from the LoU interview and classroom observation. Additionally, results show that the quality of the observed science lessons was associated with a teacher's creativity. The data suggest that a teacher's creativity relevant process skills and expertise are indicators of lesson quality. There were important differences among teachers' conceptions of creativity, how they involved students in the reported lessons and in the type of adaptations they made to the innovation. The more creative teachers tended to provide lessons that were more complex, of longer duration, had ties to student home life, and used multiple resources. Following an analysis of these results is a set of suggested professional development strategies and workplace changes to support less proficient teachers in their ability to provide higher quality elementary science lessons.

  7. ILO/KRIVET National Tripartite Workshop: Workplace Learning in a Globalizing World [Proceedings] (Seoul, South Korea, November 29-30, 2001).

    ERIC Educational Resources Information Center

    Korea Research Inst. for Vocational Education and Training, Seoul.

    This document contains the following five papers, all in both English and Korean, from a workshop on on-the-job training held in Korea in 2001: "Issues in Knowledge and Skills Development: Globalization and the Effective Use of New Technologies" (S. Ian Cummings); "The Knowledge Economy and Vocational Training Policy in Korea"…

  8. "I Just like Working with My Hands": Employment Aspirations and the Meaning of Work for Low-Skilled Unemployed Men in Britain's Service Economy

    ERIC Educational Resources Information Center

    Nixon, Darren

    2006-01-01

    De-industrialisation and the development of the "service economy" have had a profound impact on the nature of work and employment in contemporary Britain. Theories of post- and reflexive modernity argue that individuals are able to reflexively reconstruct their identities in line with new social and workplace requirements. Yet,…

  9. [Continuing training plan in a clinical management unit].

    PubMed

    Gamboa Antiñolo, Fernando Miguel; Bayol Serradilla, Elia; Gómez Camacho, Eduardo

    2011-01-01

    Continuing Care Unit (UCA) focused the attention of frail patients, polypathological patients and palliative care. UCA attend patients at home, consulting, day unit, telephone consulting and in two hospitals of the health area. From 2002 UCA began as a management unit, training has been a priority for development. Key elements include: providing education to the workplace, including key aspects of the most prevalent health care problems in daily work, directing training to all staff including organizational aspects of patient safety and the environment, improved working environment, development of new skills and knowledge supported by the evidence-based care for the development of different skills. The unit can be the ideal setting to undertake the reforms necessary conceptual training of professionals to improve the quality of care. 2010 SESPAS. Published by Elsevier Espana. All rights reserved.

  10. The role of universities in preparing graduates to use software in the financial services workplace

    NASA Astrophysics Data System (ADS)

    Tickle, Leonie; Kyng, Tim; Wood, Leigh N.

    2014-02-01

    The role of universities in preparing students to use spreadsheet and other technical software in the financial services workplace has been investigated through surveys of university graduates, university academics, and employers. It is found that graduates are less skilled users of software than employers would like, due at least in part to a lack of structured formal training opportunities in the workplace, and a lack of targeted, coherent learning opportunities at university. The widespread and heavy use of software in the workplace means that there is significant potential for productivity gains if universities and employers address these issues.

  11. Practice makes perfect: A systematic review of the expertise development of pharmacist and nurse independent prescribers in the United Kingdom.

    PubMed

    Abuzour, Aseel S; Lewis, Penny J; Tully, Mary P

    2018-01-01

    Prescribing is a complex and error-prone task that demands expertise. McLellan et al.'s theory of expertise development model ("the model"), developed to assess medical literature on prescribing by medical students, proposes that in order to develop, individuals should deliberately engage their knowledge, skills and attitudes within a social context. Its applicability to independent prescribers (IP) is unknown. A systematic review was conducted to explore whether the model is applicable to non-medical independent prescribing and to assess the factors underpinning expertise development reported in the literature. Six electronic databases (EMBASE, Medline, AMED, CINAHL, IPA and PsychInfo) were searched for articles published between 2006 and 2016, reporting empirical data on pharmacist and nurse IPs education or practice. Data were extracted using themes from the model and analysed using framework analysis. Thirty-four studies met the inclusion criteria. Knowledge, pre-registration education, experience, support and confidence were some of the intrinsic and extrinsic factors influencing IPs. Difficulty in transferring theory to practice was attributed to lack of basic pharmacology and bioscience content in pre-registration nursing rather than the prescribing programme. Students saw interventions using virtual learning or learning in practice as more useful with long-term benefits e.g. students were able to use their skills in history taking following the virtual learning intervention 6-months after the programme. All studies demonstrated how engaging knowledge and skills affected individuals' attitude by, for example, increasing professional dignity. IPs were able to develop their expertise when integrating their competencies in a workplace context with support from colleagues and adherence to guidelines. This is the first study to synthesize data systematically on expertise development from studies on IPs using the model. The model showed the need for stronger foundations in scientific knowledge amongst some IPs, where continuous workplace practice can improve skills and strengthen attitudes. This could facilitate a smoother transfer of learnt theory to practice, in order for IPs to be experts within their fields and not merely adequately competent. Copyright © 2017 Elsevier Inc. All rights reserved.

  12. Transfer of communication skills to the workplace during clinical rounds: impact of a program for residents.

    PubMed

    Liénard, Aurore; Merckaert, Isabelle; Libert, Yves; Bragard, Isabelle; Delvaux, Nicole; Etienne, Anne-Marie; Marchal, Serge; Meunier, Julie; Reynaert, Christine; Slachmuylder, Jean-Louis; Razavi, Darius

    2010-08-26

    Communication with patients is a core clinical skill in medicine that can be acquired through communication skills training. Meanwhile, the importance of transfer of communication skills to the workplace has not been sufficiently studied. This study aims to assess the efficacy of a 40-hour training program designed to improve patients' satisfaction and residents' communication skills during their daily clinical rounds. Residents were randomly assigned to the training program or to a waiting list. Patients' satisfaction was assessed with a visual analog scale after each visit. Transfer of residents' communication skills was assessed in audiotaped actual inpatient visits during a half-day clinical round. Transcripted audiotapes were analyzed using content analysis software (LaComm). Training effects were tested with Mann-Whitney tests and generalized linear Poisson regression models. Eighty-eight residents were included. First, patients interacting with trained residents reported a higher satisfaction with residents' communication (Median=92) compared to patients interacting with untrained residents (Median=88) (p=.046). Second, trained residents used more assessment utterances (Relative Risk (RR)=1.17; 95% Confidence intervals (95%CI)=1.02-1.34; p=.023). Third, transfer was also observed when residents' training attendance was considered: residents' use of assessment utterances (RR=1.01; 95%CI=1.01-1.02; p=.018) and supportive utterances (RR=0.99; 95%CI=0.98-1.00; p=.042) (respectively 1.15 (RR), 1.08-1.23 (95%CI), p<.001 for empathy and 0.95 (RR), 0.92-0.99 (95%CI), p=.012 for reassurance) was proportional to the number of hours of training attendance. The training program improved patients' satisfaction and allowed the transfer of residents' communication skills learning to the workplace. Transfer was directly related to training attendance but remained limited. Future studies should therefore focus on the improvement of the efficacy of communication skills training in order to ensure a more important training effect size on transfer.

  13. The Genesis of Active Citizenship in the Learning Society.

    ERIC Educational Resources Information Center

    Benn, Roseanne

    2000-01-01

    Survey results from 75 British adult learners indicated that the main site where they acquired skills of active citizenship (including interpersonal competence, confidence, and knowledge of government) was the workplace. Very small numbers felt that schools equipped them with these skills. (SK)

  14. The Australian Skills Agenda: Productivity versus Credentialism?

    ERIC Educational Resources Information Center

    Ashenden, Dean

    1992-01-01

    Discusses the rise of the concept of improved skills recognition in Australian industry. Highlights include the role of industrial relations; the Australian vocational education and training system; recognition, industrial relations, and workplace change; career and training paths; credentials; and future prospects. (10 references) (LRW)

  15. 'It's not the form; it's the process': a phenomenological study on the use of creative professional development workshops to improve teamwork and communication skills.

    PubMed

    Acai, Anita; McQueen, Sydney A; Fahim, Christine; Wagner, Natalie; McKinnon, Victoria; Boston, Jody; Maxwell, Colina; Sonnadara, Ranil R

    2016-09-01

    Past research has demonstrated the positive effects of visual and performing arts on health professionals' observational acuity and associated diagnostic skills, well-being and professional identity. However, to date, the use of arts for the development of non-technical skills, such as teamwork and communication, has not been studied thoroughly. In partnership with a community print and media arts organisation, Centre[3], we used a phenomenological approach to explore front-line mental health and social service workers' experiences with a creative professional development workshop based on the visual and performing arts. Through preworkshop and postworkshop interviews with participants and postworkshop interviews with their managers, we sought to examine how participants' perceptions of the workshop compared with their preworkshop expectations, specific impacts of the workshop with respect to participants' teamwork and communication skills and changes in their perceptions regarding the use of the arts in professional development. Our workshops were successful in enhancing teamwork skills among participants and showed promise in the development of communication skills, though observable changes in workplace communication could not be confirmed. The workshop facilitated teamwork and collegiality between colleagues, creating a more enjoyable and accepting work environment. The workshops also helped participants identify the strengths and weaknesses of their communication skills, made them more comfortable with different communication styles and provided them with strategies to enhance their communication skills. Participation in the arts can be beneficial for the development of interpersonal skills such as teamwork and communication among health professionals. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  16. Management Academy for Public Health: Creating Entrepreneurial Managers

    PubMed Central

    Orton, Stephen; Umble, Karl; Zelt, Sue; Porter, Janet; Johnson, Jim

    2007-01-01

    The Management Academy for Public Health develops public health managers’ management skills. Ultimately, the program aims to develop civic entrepreneurs who can improve the efficiency and the effectiveness of their organizations. With help from a coach, teams write public health business plans to meet needs in their communities. An external evaluation found that 119 teams trained during the first 3 years of the program generated more than $6 million in enhanced revenue—including grants, contracts, and fees through their business plans—from $2 million in program funding. Approximately 38% of the teams expected to generate revenue from an academy business plan or a spin-off plan. Action-learning methods can help midcareer managers transfer their training to the workplace and build entrepreneurial skills. PMID:17329658

  17. Individual Learning on Environmental Vocational Education and Training Courses Does Not Always Lead to the Workplace Application of Knowledge and Skills

    ERIC Educational Resources Information Center

    Draper, Fiona; Oltean-Dumbrava, Crina; Kara-Zaitri, Chakib; Newbury, Brian

    2014-01-01

    Empirical research on three commercial environmental vocational education and training programmes revealed distinct personal, teaching and work-based presage factors, which influenced individual learning and learning transfer to the workplace. The extent to which behaviour change and learning transfer occurred depended on a diverse range of…

  18. Enhancing Cross Cultural Communication in the Marketing Classroom: A Case Approach

    ERIC Educational Resources Information Center

    Budden, Michael C.; Budden, Connie B.; Lopez, Tará Burnthorne

    2017-01-01

    The importance of effective communication skills in the workplace is widely documented and recognized as a success factor in many fields of endeavor. As the workplace becomes more diverse and more global in nature, the ability to communicate across cultures is gaining in importance. A class exercise in which Panamanian educators and US students…

  19. Workplace deviance: strategies for modifying employee behavior.

    PubMed

    Pulich, Marcia; Tourigny, Louise

    2004-01-01

    More than ever, today's health care employees must perform their jobs as efficiently and effectively as possible. Job performance must integrate both technical and necessary soft skills. Workplace deviant behaviors are counterproductive to good job performance. Various deviant behaviors are examined. Areas and strategies of managerial intervention are reviewed which will enable the prevention or modification of undesired employee behaviors.

  20. Two-Dimensional Work: Workplace Literacy in the Aged Care and Call Centre Industries

    ERIC Educational Resources Information Center

    Waterhouse, Peter; Virgona, Crina

    2004-01-01

    A key challenge of Australia's vocational education and training (VET) system is to serve the broad needs of individuals, communities, and industries. This includes the provision of literacy and generic skills which meet the needs of all groups. This study investigates and documents workplace literacy in aged care facilities and call centres,…

Top